User’s Guide
DCP-1510
DCP-1511
DCP-1514
MFC-1810
MFC-1811
MFC-1814
MFC-1815
Not all models are available in all countries.
Version 0
ARL/ASA/NZ
Brother numbers
IMPORTANT
For technical and operational help, you must call the country where you bought the machine.
Calls must be made from within that country.
Register your product
Please complete the Brother Warranty Registration or, for your convenience and most efficient
way to register your new product, register on-line at
http://www.brother.com/registration/
Frequently asked questions (FAQs)
The Brother Solutions Center is our one-stop resource for all your machine needs. You can
download the latest drivers, software and utilities, read FAQs and troubleshooting tips to learn
how to get the most from your Brother product.
http://solutions.brother.com/
You can check here for Brother driver updates.
Customer Service
Visit http://www.brother.com/ for contact information on your local Brother office.
Internet Addresses
Brother Global website: http://www.brother.com/
For Frequently Asked Questions (FAQs), Product Support and Technical Questions, and Driver Updates
and Utilities: http://solutions.brother.com/
©2013 Brother Industries, Ltd. All rights reserved.
i
User's Guides and where do I find them?
Which Guide?
What's in it?
Where is it?
Product Safety
Guide
Read this Guide first. Please read the Safety
Instructions before you set up your machine.
See this Guide for trademarks and legal
limitations.
Printed / In the Box
Quick Setup Guide
Follow the instructions for setting up your
machine and installing the drivers and
software for the operating system and
connection type you are using.
Printed / In the Box
User’s Guide
Learn the Fax (MFC-1810, MFC-1811,
MFC-1814 and MFC-1815 only), Scan and
Copy operations. See troubleshooting tips
and machine specifications.
Printed / In the Box
Software User’s
Guide
Follow these instructions for Printing,
Scanning, Remote Setup (MFC-1810,
MFC-1811, MFC-1814 and MFC-1815
only), PC-Fax (MFC-1810, MFC-1811,
MFC-1814 and MFC-1815 only), and using
the Brother ControlCenter utility.
(Windows® only) PDF file /
installer CD-ROM / In the box
ii
Table of Contents
1
General information
1
Using the documentation ....................................................................................... 1
Symbols and conventions used in the documentation .................................... 1
Accessing Brother Utilities (Windows® 8).............................................................. 2
Accessing the Software User’s Guide ................................................................... 2
Viewing Documentation................................................................................... 2
Control panel overview .......................................................................................... 4
Menu and features for MFC models ...................................................................... 7
On-screen programming.................................................................................. 7
Menu table....................................................................................................... 8
0.Initial Setup................................................................................................... 9
1.General Setup ............................................................................................ 11
2.Fax.............................................................................................................. 13
3.Copy ........................................................................................................... 18
4.Printer ......................................................................................................... 20
5.Print Reports............................................................................................... 20
6.Machine Info ............................................................................................... 21
Menu and features for DCP models .................................................................... 22
On-screen programming................................................................................ 22
Menu table..................................................................................................... 23
1.General Setup ............................................................................................ 23
2.Copy ........................................................................................................... 25
3.Printer ......................................................................................................... 26
4.Machine Info ............................................................................................... 26
Entering text (MFC-1810, MFC-1811, MFC-1814 and MFC-1815) ..................... 28
Ecology features .................................................................................................. 29
Deep Sleep mode.......................................................................................... 29
Auto Power Off (DCP-1510, DCP-1511 and DCP-1514 only)....................... 29
Toner Settings ..................................................................................................... 29
Toner Setting (Continue mode) ..................................................................... 29
Receiving faxes in Continue Mode (MFC-1810, MFC-1811, MFC-1814 and
MFC-1815 only)......................................................................................... 30
2
Paper Setting
31
Paper settings...................................................................................................... 31
Paper Type .................................................................................................... 31
Paper Size ..................................................................................................... 31
Acceptable paper................................................................................................. 32
Paper capacity of the paper tray.................................................................... 32
3
Loading documents
33
How to load documents ....................................................................................... 33
Using the automatic document feeder (ADF) (MFC-1810, MFC-1811,
MFC-1814 and MFC-1815) ....................................................................... 33
Using the scanner glass ................................................................................ 33
iii
4
Sending a fax (MFC-1810, MFC-1811, MFC-1814 and MFC-1815) 35
How to send a fax ................................................................................................35
Cancelling a fax in progress ..........................................................................35
Broadcasting..................................................................................................36
5
Receiving a fax (MFC-1810, MFC-1811, MFC-1814 and
MFC-1815)
37
Receive modes ....................................................................................................37
Choosing the receive mode ...........................................................................37
Receive Mode settings ........................................................................................38
Ring Delay .....................................................................................................38
F/T Ring Time (Fax/Tel mode only) ...............................................................38
Fax Detect .....................................................................................................38
6
Dialling and storing numbers (MFC-1810, MFC-1811, MFC-1814
and MFC-1815)
39
Storing numbers ..................................................................................................39
Storing Speed Dial numbers..........................................................................39
Changing or Deleting Speed Dial numbers ...................................................39
How to dial ...........................................................................................................40
Manual dialling...............................................................................................40
Speed dialling ................................................................................................40
Search ...........................................................................................................40
Redial ............................................................................................................40
Caller ID (MFC-1810 and MFC-1815 only)....................................................40
7
Using PC-FAX (MFC-1810, MFC-1811, MFC-1814 and
MFC-1815)
42
PC-FAX Receive (For Windows® only) ...............................................................42
PC-FAX sending ..................................................................................................44
Sending a file as a PC-FAX ...........................................................................44
8
Telephone and external devices (MFC-1810, MFC-1811, MFC-1814
and MFC-1815)
46
Voice operations (MFC-1815 only) ......................................................................46
Making a telephone call .................................................................................46
Hold ...............................................................................................................46
Connecting an external TAD (MFC-1810, MFC-1811 and MFC-1814 only)........46
Connections...................................................................................................47
Recording an outgoing message (OGM) .......................................................47
Multi-line connections (PABX) .......................................................................47
External and extension telephones......................................................................48
Connecting an external or extension telephone ............................................48
For Fax/Tel mode only...................................................................................48
Using a non-Brother cordless external handset ............................................48
iv
9
Making copies
49
How to copy ......................................................................................................... 49
ID COPY ............................................................................................................. 50
Double-sided ID copy .................................................................................... 50
One-sided ID copy......................................................................................... 51
Other copies ....................................................................................................... 52
10
How to scan to a computer
54
Scanning a document as a PDF file using ControlCenter4 ................................. 54
Scanning using the SCAN key............................................................................. 57
SCAN key settings......................................................................................... 57
A
Troubleshooting and other information
59
Consumable items ............................................................................................... 59
Identifying your problem ...................................................................................... 61
Error and maintenance messages....................................................................... 62
If you are having difficulty with your machine ...................................................... 64
Telephone and Fax problems (MFC-1810, MFC-1811, MFC-1814 and
MFC-1815) ................................................................................................ 64
Improving the print quality.................................................................................... 66
Document Jams (MFC-1810, MFC-1811, MFC-1814 and MFC-1815) .............. 71
Paper Jams.......................................................................................................... 72
Transferring your faxes or Fax Journal report (MFC-1810, MFC-1811, MFC-1814
and MFC-1815) ................................................................................................ 74
Transferring faxes to another fax machine .................................................... 74
Transferring faxes to your PC........................................................................ 74
Transferring the Fax Journal report to another fax machine ......................... 75
Cleaning and Checking the machine ................................................................... 75
B
Specifications
76
General ................................................................................................................ 76
Document Size .................................................................................................... 78
Print media........................................................................................................... 79
Fax....................................................................................................................... 80
Copy .................................................................................................................... 81
Scanner ............................................................................................................... 82
Printer .................................................................................................................. 83
C
Index
84
v
vi
1
General information
Using the
documentation
1
The following symbols and conventions are
used throughout the documentation.
Bold
Bold style identifies keys on the
machine's control panel or on
the computer screen.
Italics
Italicized style emphasizes an
important point or refers you to
a related topic.
Courier
New
Courier New font identifies the
messages shown on the LCD
of the machine.
1
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation
1
1
Follow all warnings and instructions marked
on the product.
NOTE
WARNING
Most of the illustrations in this User's
Guide show the MFC-1810.
WARNING indicates a potentially
hazardous situation which, if not avoided,
could result in death or serious injuries.
IMPORTANT
IMPORTANT indicates a potentially
hazardous situation which, if not avoided,
may result in damage to property or loss of
product functionality.
NOTE
Notes tell you how you should respond to a
situation that may arise or give tips about
how the current operation works with other
features.
Prohibition icons indicate actions
that must not be performed.
Electrical Hazard icons alert you to a
possible electrical shock.
Hot Surface icons warn you not to
touch machine parts that are hot.
Fire hazard icons alert you to the
possibility of fire.
1
Chapter 1
Accessing Brother
Utilities (Windows® 8)
If you are using a tablet running Windows® 8,
you can make your selections either by
tapping the screen or by clicking with your
mouse.
After the printer driver is installed, the
(Brother Utilities) appears on both
the Start screen and the desktop.
a
Tap or click Brother Utilities either on
the Start screen or the desktop.
1
Accessing the
Software User’s Guide
1
This User’s Guide does not contain all the
information about the machine such as how
to use the advanced features for Printer,
Scanner and PC-Fax 1. When you are ready
to learn detailed information about these
operations, read the Software User’s Guide
that is on the installer CD-ROM for Windows®
users.
Macintosh users can read the
Software User’s Guide by downloading it
from the Brother Solutions Center
(http://solutions.brother.com/).
1
MFC-1810, MFC-1811, MFC-1814 and MFC-1815
Viewing Documentation
Viewing Documentation (Windows®)
1
1
(Windows® 7/Windows Vista®/Windows®
XP)
b
Select your machine.
To view the documentation, from the
(Start) menu, select All Programs, Brother,
MFC-XXXX or DCP-XXXX (where XXXX is
your model name) from the programs list, and
then choose User’s Guides.
(Windows® 8)
Click
c
Choose the function you want to use.
(Brother Utilities), and then
click the drop-down list and select your model
name (if not already selected). Click Support
in the left navigation bar, and then click
User’s Guides.
If you have not installed the software, you can
find the documentation on the installer
CD-ROM by following the instructions below:
2
General information
a
Turn on your computer. Insert the
installer CD-ROM into your CD-ROM
drive.
1
NOTE
If the Brother screen does not appear, go
to Computer (My Computer).
(For Windows® 8: Click the
(File
Explorer) icon on the taskbar, and then
go to Computer.)
Double-click the CD-ROM icon, and then
double-click start.exe.
b
If the model name screen appears, click
your model name.
c
If the language screen appears, click
your language. The CD-ROM Top Menu
will appear.
d
e
Click User’s Guides.
Click PDF/HTML documents. If the
country screen appears, choose your
country, and then click the document
you want to read.
3
Chapter 1
Control panel overview
1
The illustrations of the control panel in this User’s Guide show the MFC-1810.
1
2
4
3
06/18 10:00
Fax Only
Fax
6
1
On/Off
COPY
Press
3
4
LCD
Displays messages to help you set up and use
your machine.
5
2 in 1 (ID) Copy
You can copy your Identification card both
sides onto one page with the original size.
6
Options
You can quickly and easily choose temporary
settings for copying.
to turn the machine off.
Hook (MFC-1810, MFC-1811 and MFC-1814
only) or Hook/Hold (MFC-1815 only)
Press before dialling if you want to make sure
a fax machine will answer, and then press
Start.
(MFC-1815 only)
Lets you place telephone calls on hold.
Redial
You can redial the last 20 numbers called.
Pause
Inserts a 3.5 second pause when programming
speed dial numbers or when dialling a number
manually.
Resolution
Sets the resolution when sending a fax.
Mode keys:
FAX
Puts the machine in FAX mode. Fax mode is
the default mode.
SCAN
Puts the machine in SCAN mode.
4
Puts the machine in COPY mode.
to turn the machine on. Press and
hold down
2
5
General information
1
4
7
8
9
06/18 10:00
Fax Only
Fax
10
7
Menu keys:
Clear
Deletes entered data or lets you cancel the
current setting.
Menu
Lets you access the Menu to program your
settings in the machine.
OK
Lets you store your settings and confirm LCD
messages on the machine.
Volume keys:
d or c
Press to scroll backwards or forwards through
menu selections. Press to change the volume
when in fax or standby mode.
a or b
Press to scroll through the menus and options.
9
Stop/Exit
Stops an operation or exits from a menu. Press
this key to cancel the print job.
10 Start
Lets you start sending faxes, scanning or
making copies.
Address Book
Lets you access speed dial numbers directly.
8
Dial pad
Use these keys to dial telephone and fax
numbers and as a keyboard for entering
information into the machine.
(MFC-1815 only)
The # key temporarily switches the dialling
mode from Pulse to Tone during a telephone
call (not available in New Zealand).
5
Chapter 1
DCP-1510, DCP-1511 and DCP-1514
1
2
3
4
5
Stack Copies:01
100% nnonn Auto
8
1
LCD
Displays messages to help you set up and use
your machine.
2
Menu keys:
Menu
Lets you access the Menu to program your
settings in the machine.
Clear
Deletes entered data or lets you cancel the
current setting.
OK
Lets you store your settings and confirm LCD
messages on the machine.
b or a
Press to scroll through the menus and options.
6
6
7
3
SCAN
Puts the machine in SCAN mode.
4
On/Off
Press
and hold down
off.
to turn the machine on. Press
to turn the machine
5
Stop/Exit
Stops an operation or exits from a menu. Press
this key to cancel the print job.
6
Start
Lets you start making copies or scanning.
7
Copy Options
You can quickly and easily choose temporary
settings for copying.
8
2 in 1 (ID) Copy
You can copy your Identification card both
sides onto one page with the original size.
General information
Menu and features for
MFC models
On-screen programming
1
1
1
Your machine has been designed to be easy
to use. The LCD provides on-screen
programming using the menu keys.
How to access the menu mode
a
b
1
Press Menu.
Choose an option.
 Press 0 for Initial Setup menu.
 Press 1 for General Setup menu.
 Press 2 for Fax menu.
 Press 3 for Copy menu.
 Press 4 for Printer menu.
 Press 5 for Print Reports menu.
 Press 6 for Machine Info. menu.
 Press 9 for Service menu. 1
1
This will appear only when the LCD shows an
error message.
You can also scroll through each menu
level by pressing a or b for the direction
you want.
c
Press OK when the option you want
appears on the LCD.
The LCD will then show the next menu
level.
d
Press a or b to scroll to your next menu
selection.
e
Press OK.
When you have finished setting an
option, the LCD will show Accepted.
f
Press Stop/Exit to exit Menu mode.
7
Chapter 1
Menu table
1
Using the menu table, you can change the settings in your machine by pressing the number keys
or a and b and OK.
Press Menu, and then according to what is shown on the LCD, press the number keys or a and b
to highlight different menu options. Press OK to select an option.
In the below example, the ring volume setting is changed from Med to Low.
1.General Setup
Level 2
Level 3
Descriptions 1
Options
3.Volume
1.Ring
Adjust the ring
Low
volume.
Med*
High
Off
a
b
c
d
e
f
g
8
Press Menu.
Press 1 to choose General Setup.
Press 3 to choose Volume.
Press 1 to choose Ring.
Press a or b to display Low.
Press OK.
Press Stop/Exit.
General information
0.Initial Setup
1
1
0.Initial Setup
Level 2
Level 3
Descriptions 1
Options
Descriptions 2
1.Receive
Mode
—
You can choose the
receive mode that
best suits your
needs.
Fax Only*
Your machine
automatically
answers every call as
a fax. Fax Only is
displayed on the LCD
when set.
Fax/Tel
Your machine
controls the line and
automatically
answers every call. If
the call is not a fax,
the phone will ring for
you to pick up the
call. Fax/Tel is
displayed on the LCD
when set.
External TAD
(MFC-1810,
MFC-1811 and
MFC-1814)
Your external
telephone answering
device (TAD)
automatically
answers every call.
Voice messages are
stored on the
external TAD. Fax
messages are
automatically
printed. External
TAD is displayed on
the LCD when set.
Manual
You control the
phone line and must
answer every call
yourself. Manual is
displayed on the LCD
when set.
Year:
Enter the last two
digits of the year.
(e.g. Enter 1, 3 for
2013.)
Month:
Enter the two digits
for the month. (e.g.
Enter 0, 1 for
January.)
Day:
Enter the two digits
for the day. (e.g.
Enter 0, 1 for 1st.)
2.Date&Time
1.Date&Time
Puts the date and
time on the LCD and
in headings of faxes
you send if you set up
the station ID.
Page
37
The factory settings are shown in Bold with an asterisk.
9
Chapter 1
0.Initial Setup (continued)
Level 2
Level 3
2.Date&Time
1.Date&Time
(Continued)
(Continued)
2.Daylight
Save
3.Station ID
4.Tone/Pulse
—
—
(not available in
New Zealand)
4.Dial Tone
(for New
Zealand)
—
Descriptions 1
Options
Descriptions 2
Time:
Enter the time in 24hour format. (e.g.
Enter 1, 5, 2, 5 for
15:25.)
Set the machine to
change for Daylight
Saving Time.
On
It will reset the time
forward one hour.
Off
It will reset the time
backward one hour.
Sets up your name
and fax number to
appear on each page
you fax.
Fax:
Enter your fax
number (up to 20
digits).
Tel:
Enter your telephone
number (up to 20
digits). If your
telephone number
and fax number are
the same, enter the
same number again.
Name:
Enter your name (up
to 20 characters).
Tone*
Your machine comes
set for Tone dialling
service.
Pulse
If you have Pulse
dialling service
(rotary), you need to
change the dialling
mode.
Detection
Your machine will
dial as soon as it
detects a dial tone.
No Detection*
When you send a fax
automatically, by
default your machine
will wait for a fixed
amount of time
before it starts to dial
the number.
Chooses the dialling
mode.
You can shorten the
dial tone detect
pause.
5.Dial Tone
The factory settings are shown in Bold with an asterisk.
10
Page
28
General information
0.Initial Setup (continued)
Level 2
Level 3
5.Dial Prefix
—
(for New
Zealand)
6.Dial Prefix
Descriptions 1
Options
Descriptions 2
Sets a prefix number
that will always be
added before the fax
number every time
you dial.
—
Enter the prefix
number (up to 5
digits) on the dial
pad, and then press
OK.
Page
1
The dial prefix setting
will automatically dial
a predefined number
before every fax
number you dial. For
example: If your
phone system
requires a 9 to dial an
outside number this
setting will
automatically dial 9
for every fax you
send.
6.Reset
(for New
Zealand)
1.Address &
Fax
Restores all stored
phone numbers and
fax settings.
1.Reset
2.Exit
7.Reset
2.All
Settings
Restores all the
machine settings to
factory default.
Cancel restore and
exit the menu.
1.Reset
2.Exit
Cancel restore and
exit the menu.
The factory settings are shown in Bold with an asterisk.
1.General Setup
1
1.General Setup
Level 2
Level 3
Descriptions 1
Options
Descriptions 2
1.Mode Timer
—
You can set how
much time the
machine takes after
the last Copy or Scan
operation to return to
Fax mode.
0 Sec
Return to the fax
mode at once.
30 Secs
Return to the fax
mode after the time
you choose.
1 Min
2 Mins*
Page
5 Mins
Off
The machine will stay
in the mode you used
last.
The factory settings are shown in Bold with an asterisk.
11
Chapter 1
1.General Setup (continued)
Level 2
Level 3
2.Paper
1.Paper Type
Descriptions 1
Options
Descriptions 2
Page
31
Plain*
Recycled Paper
2.Paper Size
Sets the size of the
paper in the paper
tray.
31
A4*
Letter
Legal
Folio
3.Volume
1.Ring
Adjusts the ring
volume.
Low
Med*
High
Off
2.Beeper
3.Speaker
When the beeper is
on,the machine will
beep when you press
a key, make a
mistake, or after you
send or receive a fax.
Low
Adjusts the speaker
volume.
Low
Med*
High
Off
Med*
High
Off
4.Ecology
1.Toner Save
You can save toner
using this feature.
On
5.LCD
Contrast
—
Adjusts the contrast
of the LCD.
-nnnno+
Increases the page
yield of the toner
cartridge. When you
set Toner Save to
On, print appears
lighter.
Off*
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
6.Scan Size
—
Adjusts the scan area
to the size of the
document.
The factory settings are shown in Bold with an asterisk.
12
A4*
Letter
Press c to make the
LCD darker. Or press
d to make the LCD
lighter.
General information
1.General Setup (continued)
Level 2
Level 3
Descriptions 1
Options
Descriptions 2
7.Replace
Toner
—
Sets the machine to
continue or stop
printing after the LCD
shows Replace
Toner.
Continue
The machine will
continue printing.
Replace the toner
cartridge with a new
one after the LCD
shows Toner
Ended.
Stop*
The machine will stop
printing. Replace the
toner cartridge with a
new one.
Page
1
29
The factory settings are shown in Bold with an asterisk.
2.Fax
1
2.Fax
Level 2
Level 3
Descriptions 1
Options
Descriptions 2
1.Setup
Receive
1.Ring Delay
The Ring Delay
setting sets the
number of times the
machine rings before
it answers in Fax
Only and Fax/Tel
modes.
(00 - 10)
If you have external
or extension
telephones on the
same line as the
machine, choose the
maximum number of
rings.
38
Sets the length of the
fast double-ring time
in Fax/Tel mode.
20 Secs
If the call is a fax,
then your machine
will receive it;
however, if it is a
voice call the
machine will sound
the F/T ring (a fast
double-ring) for the
time you have set in
the F/T Ring Time
setting. If you hear
the F/T ring it means
that you have a voice
caller on the line.
38
(In FAX mode
only)
2.F/T Ring
Time
02*
(Example for
Australia)
30 Secs*
40 Secs
70 Secs
(For New Zealand)
20 Secs
30 Secs*
40 Secs
55 Secs
Page
The factory settings are shown in Bold with an asterisk.
13
Chapter 1
2.Fax (continued)
Level 2
Level 3
Descriptions 1
Options
Descriptions 2
1.Setup
Receive
3.Fax Detect
Receives fax
messages without
pressing Start. When
Fax Detect is On, you
can receive fax
messages without
pressing Start.
On*
The machine can
receive a fax
automatically, even if
you answer the call.
Semi (MFC-1815)
The machine will only
receive a fax call
automatically if you
answered it using the
machine's handset.
Off
If you are at the
machine and answer
a fax call first by lifting
the handset of an
external telephone
(MFC-1810,
MFC-1811 and
MFC-1814 only) or
the machine
(MFC-1815 only),
press Start.
On*
If you choose On, the
machine
automatically
reduces each page of
an incoming fax to fit
on one page of A4,
Letter, Legal or Folio
size paper.
(In FAX mode
only)
(Continued)
4.Auto
Reduction
The machine
calculates the
reduction ratio by
using the page size of
the fax and your
Paper Size setting
(Menu, 1, 2, 2).
Off
5.Memory
Receive
Automatically stores
any incoming faxes in
its memory if it runs
out of paper.
The machine will
carry on receiving the
current fax, with the
remaining pages
being stored in
memory, if enough
memory is available.
The factory settings are shown in Bold with an asterisk.
14
On*
Further incoming
faxes will also be
stored into memory
until the memory is
full. When the
memory is full the
machine will stop
automatically
answering calls. To
print the faxes, put
fresh paper in the tray
and press Start.
Page
38
General information
2.Fax (continued)
Level 2
Level 3
1.Setup
Receive
5.Memory
Receive
(In FAX mode
only)
(Continued)
Descriptions 1
Options
Descriptions 2
Off
Further incoming
faxes will not be
stored in memory.
The machine will
then stop
automatically
answering calls until
fresh paper is put in
the paper tray. To
print the last fax you
received, put fresh
paper in the tray and
press Start.
-nnnno+
Press c to make
darker, press d to
make lighter.
(Continued)
6.Print
Density
You can adjust the
Print Density setting
to make your printed
pages darker or
lighter.
-nnnon+
Page
1
-nnonn+*
-nonnn+
-onnnn+
2.Setup Send
1.Contrast
2.Fax
Resolution
Changes the
lightness or darkness
of faxes you send.
Sets the default
resolution for
outgoing faxes.
The quality of an
outgoing fax can be
improved by
changing the Fax
Resolution.
Auto*
Auto will give the
best results. It
automatically
chooses a suitable
contrast for your
document.
Light
If your document is
too light, choose
Light.
Dark
If your document is
too dark, choose
Dark.
Standard*
Suitable for most
typed documents.
Fine
Good for small print
and transmits a little
slower than Standard
resolution.
S.Fine
Good for small print
or artwork and
transmits slower than
Fine resolution.
Photo
Use when the
document has
varying shades of
grey or is a
photograph. This has
the slowest
transmission time.
The factory settings are shown in Bold with an asterisk.
15
Chapter 1
2.Fax (continued)
Level 2
Level 3
Descriptions 1
Options
Descriptions 2
2.Setup Send
3.Overseas
Mode
If you are having
difficulty sending a
fax overseas due to a
bad connection, then
turning on Overseas
Mode may help.
On
Turn this feature on if
you are having
difficulties sending
faxes overseas. This
feature will stay on for
the next fax only.
Off*
Keep this setting Off
when the network
connection is good
and you can send an
overseas fax
sucessfully.
—
Choose the number
you want to register
to the Anti-Junk Fax
list by pressing a and
(Continued)
3.Anti-Junk
Fax (MFC-1810
and MFC-1815
only)
1.Register
2.Delete
3.Print
Report
3.Address
Book
(MFC-1811 and
MFC-1814 only)
4.Address
Book
1.Speed Dial
If you do not want to
receive a fax/call
from the specific
numbers, you can
register the numbers
up to 100 to the AntiJunk Fax list.
You need to apply for
the Caller ID service
at your local
telephone company.
You can not choose
the numbers that is
not stored in the
Caller ID memory.
Stores up to 99
Speed Dial numbers.
Press
(Address
Book) twice and
enter the two digit
Speed Dial number.
(MFC-1810 and
MFC-1815 only)
The factory settings are shown in Bold with an asterisk.
16
b . Press OK and
then press 1.
—
Choose the number
you want to delete
from the Anti-Junk
Fax list by pressing a
and b . Press OK and
then press 1.
—
—
You can print a list of
registered
fax/telephone
numbers in the AntiJunk Fax list.
Page
General information
2.Fax (continued)
Level 2
Level 3
Descriptions 1
Options
Descriptions 2
4.Report
Setting
1.Transmission
You can use the
Transmission
Verification Report as
proof that you sent a
fax. This lists the
receiving party's
name or fax number,
the time and date of
transmission,
duration of
transmission,
number of pages
sent, and whether or
not the transmission
was successful.
On
Prints a report after
every fax you send.
On+Image
Prints a report after
every fax you send. A
portion of the fax's
first page appears on
the report.
Off*
Prints a report if your
fax is unsuccessful
due to a transmission
error.
Off+Image
Prints a report if your
fax is unsuccessful
due to a transmission
error. A portion of the
fax's first page
appears on the
report.
Sets the interval for
automatic printing of
the Fax Journal.
Off
If you set the interval
to Off, you can still
print the report
manually from the
Print Reports menu.
Every 50 Faxes*
The machine will
print the Journal
when the machine
has stored 50 jobs.
Every 6 Hours
The machine prints
the report at the
selected time and
then erases all jobs
from its memory.
(MFC-1811 and
MFC-1814 only)
5.Report
Setting
(MFC-1810 and
MFC-1815 only)
2.Journal
Period
The Fax Journal is a
list of information
about your last 200
incoming and
outgoing faxes.
Every 12 Hours
Every 24 Hours
Every 2 Days
Page
1
Every 7 Days
5.Remote Fax
Opt
1.PC Fax
Receive
Sets the machine to
send faxes to your
PC. If you choose On,
you can turn on the
safety feature
Backup Print.
2.Print
Document
If you turn on the PC- —
Fax Receive feature
and your machine
stores received faxes
in memory, you can
print a fax from the
memory.
(MFC-1811 and
MFC-1814 only)
6.Remote Fax
Opt
(MFC-1810 and
MFC-1815 only)
On
42
Off*
The factory settings are shown in Bold with an asterisk.
17
Chapter 1
2.Fax (continued)
Level 2
Level 3
Descriptions 1
Options
Descriptions 2
6.Remaining
Jobs
—
You can check which
jobs are in the
memory and lets you
cancel scheduled
jobs.
[XXX]
Please follow the
prompts on the LCD.
1.Compatibility
If you are having
difficulty sending or
receiving a fax due to
possible interference
on the telephone line,
adjust the
equalization for
compatibility to
reduce the modem
speed for fax
operations.
Normal*
Sets the modem
speed at 14400 bps.
Basic(for VoIP)
Cuts the modem
speed to 9600 bps
and turns the error
correction mode
(ECM) off. If you
regularly experience
interference on your
standard telephone
line try this setting.
View or print a list of
the last 30 Caller IDs
stored in the
memory.
Display#
The Caller ID of the
last call will appear
on the display.
Print Report
Prints the last thirty
calls in the Caller ID
list.
(MFC-1811 and
MFC-1814 only)
Page
36
7.Remaining
Jobs
(MFC-1810 and
MFC-1815 only)
0.Miscellane
ous
2.Caller ID
(MFC-1810 and
MFC-1815 only)
40
The factory settings are shown in Bold with an asterisk.
3.Copy
1
3.Copy
Level 2
Level 3
Descriptions 1
Options
Descriptions 2
1.Quality
—
You can choose the
Copy resolution for
your type of
document.
Auto*
Auto is the
recommended mode
for ordinary printouts.
Suitable for
documents that
contain both text and
photographs.
Text
Suitable for
documents
containing mainly
text.
Photo
Better copy quality
for photographs.
Receipt
Suitable for copying
receipts.
The factory settings are shown in Bold with an asterisk.
18
Page
General information
3.Copy (continued)
Level 2
Level 3
Descriptions 1
Options
Descriptions 2
2.Brightness
—
Adjusts the copy
brightness for copies.
-nnnno+
Press c to increase
the brightness or
press d to decrease
the brightness.
-nnnon+
-nnonn+*
Page
1
-nonnn+
-onnnn+
3.Contrast
—
Adjust the contrast to
help an image look
sharper and more
vivid.
-nnnno+
-nnnon+
-nnonn+*
Press c to increase
the contrast or press
d to decrease the
contrast.
-nonnn+
-onnnn+
4.ID Copy
1.Quality
You can change the
default settings for ID
Copy.
Auto*
Lighter
The factory setting
varies depending on
your country.
2.Brightness
-nnnno+
-nnnon+*
-nnonn+
Auto is the standard
mode for ordinary
printouts. If you want
to make it clearer,
choose Lighter.
Press c to increase
the brightness or
press d to decrease
the brightness.
-nonnn+
-onnnn+
The factory setting
varies depending on
your country.
3.Contrast
-nnnno+
-nnnon+
-nnonn+*
Press c to increase
the contrast or press
d to decrease the
contrast.
-nonnn+
-onnnn+
4.2in1/1in1
2in1*
Allows you to use the
2 in 1 (ID) Copy key
as a double- sided
copy.
50
1in1
Allows you to use the
2 in 1 (ID) Copy key
as a one-sided copy.
51
The factory settings are shown in Bold with an asterisk.
19
Chapter 1
4.Printer
1
4.Printer
Level 2
Level 3
Descriptions 1
Options
1.Print
Options
1.Test Print
Prints a test page.
—
2.Auto
Continue
—
If this setting is
enabled, the machine
will automatically
clear a paper size
error, and will use the
paper loaded in the
paper tray.
On*
3.Reset
Printer
—
Restores the printer
settings to the
original factory
default settings.
1.Reset
Off
Descriptions 2
Page
Size mismatch is
displayed on the LCD
and printing does not
occur.
2.Exit
The factory settings are shown in Bold with an asterisk.
5.Print Reports
1
5.Print Reports
Level 2
Level 3
Descriptions 1
Options
Descriptions 2
1.XMIT Verify
1.View on LCD
You can use the
Transmission
Verification Report as
proof that you sent a
fax. This report lists
the receiving party’s
name or fax number,
the time and date of
transmission,
duration of
transmission,
number of pages
sent, and whether or
not the transmission
was successful.
—
You can view the
Transmission
Verification Report
for your last 200
outgoing faxes.
—
Print the last report.
—
Print in numerical
order.
—
Print in alphabetical
order.
2.Print
Report
2.Address
Book
1.Numeric
2.Alphabetic
Lists names and
numbers stored in
the Speed Dial
memory.
The factory settings are shown in Bold with an asterisk.
20
Page
General information
5.Print Reports (continued)
Level 2
Level 3
Descriptions 1
Options
3.Fax Journal
—
Prints a list of
information about
your last 200
incoming and
outgoing faxes.
—
Descriptions 2
Page
1
(TX: transmit.) (RX:
receive.)
4.User
Settings
—
Lists your settings.
—
The factory settings are shown in Bold with an asterisk.
6.Machine Info
1
6.Machine Info.
Level 2
Level 3
Descriptions 1
Options
1.Serial No.
—
You can check the
serial number of your
machine.
—
2.Version
1.Main
Version
You can check the
firmware version of
your machine.
—
3.Page
Counter
—
You can check the
number of pages the
machine has printed
during its life.
Total
Displays the total
page count.
Fax/List
Displays the page
counter for faxes and
lists.
Copy
Displays the page
counter for copies.
Print
Displays the page
counter for printed
pages.
4.Parts Life
5.Reset Drum
1.Toner
You can check the
percentage of Toner
life that remains.
—
2.Drum
You can check the
percentage of Drum
life that remains.
—
—
You can reset the
drum counter when
you replace the drum
unit with a new one.
a Reset
Descriptions 2
Page
59
b Exit
The factory settings are shown in Bold with an asterisk.
21
Chapter 1
Menu and features for
DCP models
On-screen programming
1
1
Your machine has been designed to be easy
to use. The LCD provides on-screen
programming using the menu keys.
How to access the menu mode
a
b
Press Menu.
c
Press OK when the option you want
appears on the LCD.
The LCD will then show the next menu
level.
d
Press a or b to scroll to your next menu
selection.
e
Press OK.
When you have finished setting an
option, the LCD will show Accepted.
f
Press Stop/Exit to exit Menu mode.
22
Scroll through each menu level by
pressing a or b for the direction you
want.
1
General information
Menu table
1
Using the menu table, you can change the settings in your machine by pressing a and b and OK.
Press Menu, and then according to what is shown on the LCD, press a and b to highlight different
menu options. Press OK to select an option.
In the below example, the paper type setting is changed from Plain to Recycled Paper.
1.General Setup
Level 2
Level 3
1.Paper
1.Paper Type
Descriptions 1
Options
Plain*
Recycled Paper
a
b
Press Menu.
Press a or b to choose 1.General Setup.
Press OK.
c
Press a or b to choose 1.Paper.
Press OK.
d
Press a or b to choose 1.Paper Type.
Press OK.
e
Press a or b to choose Recycled Paper.
Press OK.
f
Press Stop/Exit.
1.General Setup
1
1.General Setup
Level 2
Level 3
1.Paper
1.Paper Type
Descriptions 1
Options
Plain*
Descriptions 2
Page
31
Recycled Paper
2.Paper Size
Sets the size of the
paper in the paper
tray.
A4*
31
Letter
Legal
Folio
The factory settings are shown in Bold with an asterisk.
23
1
Chapter 1
1.General Setup (continued)
Level 2
Level 3
Descriptions 1
Options
Descriptions 2
2.Ecology
1.Toner Save
You can save toner
using this feature.
On
Increases the page
yield of the toner
cartridge. When you
set Toner Save to
On, print appears
lighter.
Page
Off*
2.Auto Power
Off
If the machine is in
Deep Sleep mode for
several hours, it will
go into Power Off
mode automatically.
To disable the Power
Off mode, press and
hold
3.LCD
Contrast
—
29
Off*
1 hour
2 hours
4 hours
8 hours
.
Adjusts the contrast
of the LCD.
-nnnno+
-nnnon+
-nnonn+*
Press a to make the
LCD darker, or press
b to make the LCD
lighter.
-nonnn+
-onnnn+
4.Replace
Toner
5.Reset
—
1.All
Settings
Sets the machine to
continue or stop
printing after the LCD
shows Replace
Toner.
Restores all the
machine settings to
factory default.
The factory settings are shown in Bold with an asterisk.
24
Continue
The machine will
continue printing.
Replace the toner
cartridge with a new
one after the LCD
shows Toner
Ended.
Stop*
The machine will stop
printing. Replace the
toner cartridge with a
new one.
a Reset
b Exit
Cancel restore and
exit the menu.
29
General information
2.Copy
1
1
2.Copy
Level 2
Level 3
Descriptions 1
Options
Descriptions 2
1.Quality
—
You can choose the
Copy resolution for
your type of
document.
Auto*
Auto is the
recommended mode
for ordinary printouts.
Suitable for
documents that
contain both text and
photographs.
Text
Suitable for
documents
containing mainly
text.
Photo
Better copy quality
for photographs.
Receipt
Suitable for copying
receipts.
-nnnno+
Press a to increase
the brightness or
press b to decrease
the brightness.
2.Brightness
—
Adjusts the copy
brightness for copies.
-nnnon+
-nnonn+*
Page
-nonnn+
-onnnn+
3.Contrast
—
Adjust the contrast to
help an image look
sharper and more
vivid.
-nnnno+
-nnnon+
-nnonn+*
Press a to increase
the contrast or press
b to decrease the
contrast.
-nonnn+
-onnnn+
4.ID Copy
1.Quality
You can change the
default settings for ID
Copy.
Auto*
Lighter
The factory setting
varies depending on
your country.
2.Brightness
-nnnno+
-nnnon+*
-nnonn+
Auto is the standard
mode for ordinary
printouts. If you want
to make it clearer,
choose Lighter.
Press a to increase
the brightness or
press b to decrease
the brightness.
-nonnn+
-onnnn+
The factory setting
varies depending on
your country.
The factory settings are shown in Bold with an asterisk.
25
Chapter 1
2.Copy (continued)
Level 2
Level 3
4.ID Copy
3.Contrast
Descriptions 1
(Continued)
Options
Descriptions 2
-nnnno+
Press a to increase
the contrast or press
b to decrease the
contrast.
-nnnon+
-nnonn+*
Page
-nonnn+
-onnnn+
4.2in1/1in1
2in1*
Allows you to use the
2 in 1 (ID) Copy key
as a double- sided
copy.
50
1in1
Allows you to use the
2 in 1 (ID) Copy key
as a one-sided copy.
51
The factory settings are shown in Bold with an asterisk.
3.Printer
1
3.Printer
Level 2
Level 3
Descriptions 1
Options
1.Print
Options
1.Test Print
Prints a test page.
—
2.Auto
Continue
—
If this setting is
enabled, the machine
will automatically
clear a paper size
error, and will use the
paper loaded in the
paper tray.
On*
3.Reset
Printer
—
Restores the printer
settings to the
original factory
default settings.
a Reset
Off
Descriptions 2
Page
Size mismatch is
displayed on the LCD
and printing does not
occur.
b Exit
The factory settings are shown in Bold with an asterisk.
4.Machine Info
1
4.Machine Info.
Level 2
Level 3
Descriptions 1
Options
1.Serial No.
—
You can check the
serial number of your
machine.
—
2.Version
1.Main
Version
You can check the
firmware version of
your machine.
—
The factory settings are shown in Bold with an asterisk.
26
Descriptions 2
Page
General information
4.Machine Info. (continued)
Level 2
Level 3
Descriptions 1
Options
Descriptions 2
3.Page
Counter
—
You can check the
number of pages the
machine has printed
during its life.
Total
Displays the total
page count.
List
Displays the page
counter for lists.
Copy
Displays the page
counter for copies.
Print
Displays the page
counter for printed
pages.
4.User
Settings
—
Lists your settings.
—
5.Parts Life
1.Toner
You can check the
percentage of Toner
life that remains.
—
2.Drum
You can check the
percentage of Drum
life that remains.
—
—
You can reset the
drum counter when
you replace the drum
unit with a new one.
a Reset
6.Reset Drum
Page
1
59
b Exit
The factory settings are shown in Bold with an asterisk.
27
Chapter 1
Entering text (MFC-1810, MFC-1811, MFC-1814
and MFC-1815)
When setting certain menu selections, such as the Station ID and the name of a Speed Dial, you
will need to type text characters. The dial pad keys have letters printed on them. The keys: 0, #
and l do not have printed letters because they are used for special characters.
Press the appropriate dial pad key the number of times shown in this reference table to access
the character you want.
Press number
Key on dial
pad
once
twice
three times
four times
five times
2
A
B
C
2
A
3
D
E
F
3
D
4
G
H
I
4
G
5
J
K
L
5
J
6
M
N
O
6
M
7
P
Q
R
S
7
8
T
U
V
8
T
9
W
X
Y
Z
9
Inserting spaces
To enter a space in a fax number, press c once between numbers. To enter a space in a name,
press c twice between characters.
Making corrections
If you entered a character incorrectly and want to change it, press d or c to move the cursor to the
incorrect character, and then press Clear.
Inputting repeated letters
To enter a letter on the same key as the previous letter, press c to move the cursor right before
pressing the key again.
Inputting Special characters and symbols
Press l, # or 0, then press d or c to move the cursor to the symbol or character you want. Press
OK to choose it. The symbols and characters below will appear depending on your menu
selection.
Press l
for
(space) ! " # $ % & ’ ( ) l + , - . / m
Press #
for
:;<=>?@[]^_
Press 0
for
ÄËÖÜÀÇÈÉ0
28
1
General information
Ecology features
Deep Sleep mode
1
1
If the machine does not receive any jobs for a
certain length of time, the machine will go into
Deep Sleep mode automatically and the LCD
will show Deep Sleep. The machine will
wake up when it receives a fax (MFC-1810,
MFC-1811, MFC-1814 and MFC-1815 only)
or a print job.
Toner Settings
If the machine is in Deep Sleep mode for
several hours, it will then go into Power Off
mode automatically. Power Off mode is the
lowest power consumption mode, which
achieves a power consumption of
approximately 0.28 W. To disable the Power
Off mode, press and hold
.
a
Press Menu and then press a or b to
choose 1.General Setup.
Press OK.
b
Press a or b to choose 2.Ecology.
Press OK.
c
Press a or b to choose 2.Auto Power
Off.
Press OK.
d
Press a or b to choose how many hours
before the machine goes into Power Off
mode. Choose 1 hour, 2 hours, 4
hours, 8 hours or Off.
Press OK.
e
Press Stop/Exit.
1
Toner Setting (Continue
mode)
1
You can set the machine to continue printing
after the LCD shows Replace Toner.
The machine will continue printing until the
LCD shows Toner Ended.
a
(For MFC-1815 only) Lifting the handset will
also wake up the machine from Deep Sleep
mode.
Auto Power Off (DCP-1510,
DCP-1511 and DCP-1514
only)
1
(For MFC-1810, MFC-1811, MFC-1814
and MFC-1815)
Press Menu, 1, 7 and go to step c.
(For DCP-1510, DCP-1511 and
DCP-1514)
Press Menu and then press a or b to
choose 1.General Setup.
Press OK.
1
b
Press a or b to choose 4.Replace
Toner.
Press OK.
c
Press a or b to choose Continue or
Stop.
Press OK.
d
Press Stop/Exit.
NOTE
• If you continue printing in the Continue
mode, the print may appear lighter.
• After replacing the toner cartridge with a
new one, the Continue mode will go back
to the default setting (Stop).
29
Chapter 1
Receiving faxes in Continue
Mode (MFC-1810, MFC-1811,
MFC-1814 and MFC-1815
only)
The machine can store received faxes in the
memory if you choose Continue mode when
the LCD shows Replace Toner. When
received faxes are printed in Continue mode
the LCD will ask if the print quality of the fax
is OK. If the quality is not good, choose 2.No.
The machine will keep the faxes stored in the
memory so you can reprint them after you
replace the toner cartridge with a new one. If
the print quality is good, choose 1.Yes. The
LCD will ask if you want to delete the printed
faxes from the memory. If you choose not to
delete them, you will be asked again after you
replace the toner cartridge with a new one.
NOTE
If you turn off the machine, faxes stored in
the memory will be lost.
30
1
2
Paper Setting
Paper settings
Paper Type
a
2
d
2
2
e
Press a or b to choose A4, Letter,
Legal, Folio.
Press OK.
2
Press Stop/Exit.
(For MFC-1810, MFC-1811, MFC-1814
and MFC-1815)
Press Menu, 1, 2, 1 and go to step d.
(For DCP-1510, DCP-1511 and
DCP-1514)
Press Menu and then press a or b to
choose 1.General Setup.
Press OK.
b
Press a or b to choose 1.Paper.
Press OK.
c
Press a or b to choose 1.Paper Type.
Press OK.
d
Press a or b to choose Plain or
Recycled Paper.
Press OK.
e
Press Stop/Exit.
Paper Size
a
2
(For MFC-1810, MFC-1811, MFC-1814
and MFC-1815)
Press Menu, 1, 2, 2 and go to step d.
(For DCP-1510, DCP-1511 and
DCP-1514)
Press Menu and then press a or b to
choose 1.General Setup.
Press OK.
b
Press a or b to choose 1.Paper.
Press OK.
c
Press a or b to choose 2.Paper Size.
Press OK.
31
Chapter 2
Acceptable paper
Types of paper to avoid
2
IMPORTANT
Print quality may vary according to the type of
paper you are using.
Paper capacity of the paper
tray
Paper size
A4, Letter, Legal, Folio
Paper types
Plain paper,
Recycled paper
No. of sheets
up to 150 (80 gsm)
Paper weight
65 - 105 gsm
Some important guidelines when selecting
paper are:
 DO NOT use inkjet paper because it may
cause a paper jam or damage your
machine.
 Preprinted paper must use ink that can
withstand the temperature of the
machine’s fusing process 200 C.
Some types of paper may not perform well
or may cause damage to your machine.
DO NOT use paper:
• that is highly textured
2
• that is extremely smooth or shiny
• that is curled or warped
1
1
1
A curl of 2 mm or greater may cause
jams to occur.
• that is coated or has a chemical finish
• that is damaged, creased or folded
• that exceeds the recommended weight
specification in this guide
• with tabs and staples
• with letterheads using low temperature
dyes or thermography
• that is multipart or carbonless
• that is designed for inkjet printing
If you use any of the types of paper listed
above, they may damage your machine.
This damage may not be covered under
any Brother warranty or service
agreement.
32
2
3
Loading documents
How to load
documents
Size:
a
Lift up and unfold the ADF document
output support flap.
Adjust the paper guides (1) to fit the
width of your document.
3
3
Using the scanner glass
3
A4, Letter, Legal, Folio
How to load documents
c
(1)
The ADF can hold up to 10 pages and feeds
each sheet individually. We recommend you
use standard 80 gsm paper and always fan
the pages before putting them in the ADF.
Document Sizes Supported
Load your document face down, top
edge first in the ADF until the LCD
message changes.
3
You can send a fax (MFC-1810, MFC-1811,
MFC-1814 and MFC-1815 only), make
copies, and scan from the ADF (Automatic
Document Feeder) and the scanner glass.
Using the automatic
document feeder (ADF)
(MFC-1810, MFC-1811,
MFC-1814 and MFC-1815)
b
3
3
3
You can use the scanner glass to fax
(MFC-1810, MFC-1811, MFC-1814 and
MFC-1815 only), copy or scan pages of a
book, one page at a time.
Document Sizes Supported
Length:
Up to 300.0 mm
Width:
Up to 215.9 mm
Weight:
Up to 2.0 kg
How to load documents
a
3
3
Lift the document cover.
33
Chapter 3
b
Using the document guidelines on the
left and top, place the document
face down in the upper left corner of the
scanner glass.
c
Close the document cover.
IMPORTANT
If the document is a book or is thick do not
slam the cover or press on it.
34
4
Sending a fax (MFC-1810, MFC-1811,
MFC-1814 and MFC-1815)
How to send a fax
The following steps show you how to send a
fax.
a
Press FAX.
4
After placing the document on the
scanner glass, close the document
cover.
4
NOTE
• To use the scanner glass, the ADF must
be empty.
• If you want to change the fax resolution,
press b or Resolution and then press a or
b or Resolution to choose the fax
resolution.
b
Load your document.
 If you are sending from the ADF:
c
d
Enter the fax number.
Press Start to send a fax.
Cancelling a fax in progress
 If you are sending from the scanner
glass:
4
4
Press Stop/Exit to cancel the fax. If you
press Stop/Exit while the machine is dialling
or sending, the LCD will ask you to confirm.
Dialing #XXX
1.Clear 2.Exit
Sending #XXX P01
1.Clear 2.Exit
Press 1 to cancel the fax.
35
Chapter 4
Broadcasting
Broadcasting lets you send the same fax
message to more than one fax number. You
can include Speed Dial numbers and up to 20
manually dialled numbers in the same
broadcast.
Before you begin the broadcast
The LCD will display the Broadcast job
number followed by the fax number or
name being dialled (for example, #001
0123456789). Press a or b to show the
broadcast job number (for example,
Broadcast#001).
4
b
4
 Choose the fax number or name
being dialled, and press OK.
Speed Dial numbers must be stored in the
machine's memory before they can be used
in a broadcast. (See Storing Speed Dial
numbers on page 39.)
How to broadcast a fax
a
b
Load your document.
c
Repeat step b until you have entered
all the fax numbers you want to
broadcast to.
d
Press Start.
 Choose the broadcast job number,
and press OK.
After the broadcast is finished the machine
will print a broadcast report to let you know
the results.
While broadcasting you can cancel the fax
currently being sent or the whole broadcast
job.
a
(For MFC-1811 and MFC-1814)
Press Menu, 2, 6.
(For MFC-1810 and MFC-1815)
Press Menu, 2, 7.
36
c
Press 1 to cancel the fax number or
Broadcast job number you chose in
step b, or press 2 to exit without
cancelling.
If you chose to only cancel the fax
currently being sent in step b, the LCD
will ask you if you want to cancel the
broadcast job. Press 1 to clear the whole
broadcast job or 2 to exit.
d
Press Stop/Exit.
4
Enter a number.
Press OK.
You can use a Speed Dial number, or a
number manually entered using the dial
pad. (See How to dial on page 40.)
Cancelling a Broadcast in progress
Press a or b to choose one of the
following:
4
Receiving a fax (MFC-1810,
MFC-1811, MFC-1814 and MFC-1815)
5
5
Receive modes
5
You must choose a receive mode depending on the external devices and telephone services you
have on your line.
Choosing the receive mode
5
By default, your machine will automatically receive any faxes that are sent to it. The diagrams
below will help you choose the correct mode. (For more detailed information about the receive
modes, see Menu table on page 8.)
5
Do you want to use the telephone features of your machine (if available) or
an external telephone or external telephone answering device connected on the
same line as the machine?
Yes
No
Are you using the voice message function of
an external telephone answering device?
Fax Only
No
Do you want the machine to answer fax and
telephone calls automatically?
No
Manual
Fax/Tel
Yes
External TAD
Yes
To set the receive mode follow the instructions below:
a
b
c
Press Menu, 0, 1.
Press a or b to choose the receive mode.
Press OK.
Press Stop/Exit.
The LCD will display the current receive mode.
37
Chapter 5
Receive Mode settings
Ring Delay
Press a or b to choose how many times
the line rings before the machine
answers (02-10 for Australia, 01-10 for
New Zealand, 00-10 for some
countries).
Press OK.
(For MFC-1815)
If Fax Detect is Semi:
If Fax Detect is Off:
5
If you are at the machine and answer a fax
call first by lifting the external handset
(MFC-1810, MFC-1811 and MFC-1814 only)
or the machine (MFC-1815 only), press Start
and then press 2 to receive a fax.
NOTE
• If you send faxes from a computer on the
same telephone line and the machine
intercepts them, set Fax Detect to Off.
• We do not recommend having a PC and a
fax machine on the same line.
Because the F/T ring is made by the machine,
extension and external (MFC-1810,
MFC-1811 and MFC-1814 only) telephones
will not ring.
a
b
c
a
b
d
38
Make sure you are in FAX mode.
Press Menu, 2, 1, 2.
5
5
The machine will only receive a fax call
automatically if you answered it using the
machine’s handset.
Press Stop/Exit.
If the call is a fax, then your machine will
receive it; however, if it is a voice call the
machine will sound the F/T ring (a fast
double-ring) for the time you have set in the
F/T Ring Time setting. If you hear the F/T ring
it means that you have a voice caller on the
line.
5
The machine can receive a fax automatically,
even if you answer the call. When you see
Receiving on the LCD or hear a click on the
phone line through the handset you are
using, just replace the handset. Your
machine will do the rest.
Press Menu, 2, 1, 1.
When somebody calls your machine, you and
your caller will hear the normal telephone ring
sound. The number of rings is set by the Ring
Delay setting.
Press Stop/Exit.
If Fax Detect is On:
Make sure you are in FAX mode.
F/T Ring Time
(Fax/Tel mode only)
d
Fax Detect
If you have external or extension telephones
on the same line as the machine, choose the
maximum number of rings. (See Fax Detect
on page 38.)
d
Press a or b to choose how long the
machine will ring to alert you that you
have a voice call.
Press OK.
5
The Ring Delay setting sets the number of
times the machine rings before it answers in
Fax Only and Fax/Tel modes.
a
b
c
c
5
Make sure you are in FAX mode.
Press Menu, 2, 1, 3.
Press a or b to choose On, Semi
(MFC-1815 only) or Off.
Press OK.
Press Stop/Exit.
5
6
Dialling and storing numbers (MFC-1810,
MFC-1811, MFC-1814 and MFC-1815)
Storing numbers
6
You can set up your machine for easy dialling
by storing Speed Dials. When you dial a
speed dial number, the LCD shows the name,
if you stored it, or the number.
Storing Speed Dial numbers
Changing or Deleting Speed
Dial numbers
a
b
a
c
Do one of the following:
 Enter the name using the dial pad
(up to 15 characters). For help
entering characters, see Entering
text (MFC-1810, MFC-1811,
MFC-1814 and MFC-1815)
on page 28.
(For MFC-1811 and MFC-1814)
Press Menu, 2, 3, 1.
6
(For MFC-1810 and MFC-1815)
Press Menu, 2, 4, 1.
Enter the Speed Dial number you want
to change or delete, then press OK.
b
6
Do one of the following:
 Press 1 to choose Change to edit the
number or name.
Press
(Address Book) twice and
enter a two digit Speed Dial location
number (01-99).
If a number is not stored there, the LCD
shows Register Now?
Press 1 to choose Yes.
Enter the telephone or fax number (up to
20 characters).
Press OK.
6
You can change or delete a Speed Dial
number that has already been stored.
You can store your frequently used numbers
as Speed Dial numbers, so that when you dial
you will only have to press a few keys
(
(Address Book) twice, the two digit
number and Start). The machine can store
99 Speed Dial numbers (01- 99).
6
Go to step c.
 Press 2 to choose Clear to delete
all information in a Speed Dial
number.
When Erase This Data? appears,
press 1 to choose Yes to confirm.
Go to step d.
c
Edit the number or the name. When you
are finished editing, press OK.
d
Press Stop/Exit.
Press OK.
 Press OK to store the number
without a name.
d
To store another Speed Dial number, go
to step a.
39
Chapter 6
How to dial
c
Press the dial pad key for the first few
letters of the name. (Use the chart on
Entering text (MFC-1810, MFC-1811,
MFC-1814 and MFC-1815) on page 28
to help you enter letters.)
Press OK.
d
Press a or b to scroll until you find the
name you are looking for.
Press OK.
e
Press Start.
6
You can dial in any of the following ways.
Manual dialling
6
Use the dial pad to enter all the digits of the
telephone or fax number.
Speed dialling
6
NOTE
Press
(Address Book) twice and enter
the two digit Speed Dial number. (See Storing
Speed Dial numbers on page 39.)
• If you do not enter a letter and press OK in
step c, all registered names will appear.
Press a or b to scroll until you find the
name you are looking for.
• If the LCD shows No Contact Found
when you enter the first few letters of the
name, it means that a name for the letters
is not stored.
Redial
Ensuring the line is not in use, press Redial
to find the last 20 numbers you recently
dialled. Press Redial or a or b to scroll until
you find the number you want to call again.
Press OK and then press Start to send a fax.
Two digit number
NOTE
If the LCD shows Register Now? when
you enter a Speed Dial number, it means
that a number is not stored there.
Search
a
Make sure you are in FAX mode.
b
Press
40
Caller ID (MFC-1810 and
MFC-1815 only)
6
You can search alphabetically for names you
have stored in the Speed Dial memories.
(See Storing Speed Dial numbers
on page 39.)
(Address Book).
6
6
The Caller ID feature lets you use the Caller
ID subscriber service offered by many local
telephone companies. This service shows the
telephone number, or name if it is available,
of your caller as the line rings.
Viewing the Caller ID List
Your machine stores information for the last
thirty calls in the Caller ID list. You can view
or print this list. When the 31st call comes in
to the machine, it replaces information about
the first call.
6
Dialling and storing numbers (MFC-1810, MFC-1811, MFC-1814 and MFC-1815)
a
Press Menu, 2, 0, 2.
The screen displays the current setting.
b
Press a or b to choose Display#.
Press OK.
The Caller ID of the last call will appear
on the display.
If no ID is stored, the beeper will sound
and No Caller ID will appear on the
display. Go to step d.
c
Press a or b to scroll through the Caller
ID memory to choose the Caller ID you
want to view, and then press OK.
The LCD will show the caller’s number
and the date and time of the call.
d
To finish viewing, press Stop/Exit.
6
41
7
Using PC-FAX (MFC-1810,
MFC-1811, MFC-1814 and MFC-1815)
7
PC-FAX Receive
(For Windows® only)
If you turn on the PC-Fax Receive feature
your machine will store received faxes in
memory and send them to your PC
automatically. You can then use your PC to
view and store these faxes.
a
(For MFC-1811 and MFC-1814)
Press Menu, 2, 5, 1.
7
(For MFC-1810 and MFC-1815)
Press Menu, 2, 6, 1.
b
Press a or b to choose On (or Off).
Press OK.
c
The LCD shows a reminder to start the
PC-FAX Receive program on your
computer. If you have started the PCFAX Receive program, press OK. If you
have not started the PC-FAX Receive
program, see Software User’s Guide:
PC-FAX receiving.
When you start your PC and the PC-Fax
Receiving software runs, your machine
transfers your faxes to your PC automatically.
d
Press a or b to choose On or Off.
Press OK.
To transfer the received faxes to your PC you
must have the PC-FAX Receiving software
running on your PC.
e
Press Stop/Exit.
Even if you have turned off your PC (at night
or on the weekend, for example), your
machine will receive and store your faxes in
its memory. The LCD will show the number of
stored faxes received, for example:
PC Fax Msg:001
Do one of the following:
(Windows® XP, Windows Vista® and
Windows® 7)
From the
(Start) menu, select
All Programs, Brother, MFC-XXXX, PCFAX Receiving, and select Receive. (XXXX
is your model name.)
(Windows® 8)
Click
(Brother Utilities), and then
click the drop-down list and select your model
name (if not already selected). Click PC-FAX
Receive in the left navigation bar and then
click Receive.
Then, complete the following steps on your
machine.
42
IMPORTANT
• If you choose Backup Print On, the
machine will also print the fax at your
machine so you will have a copy. This is a
safety feature in case there is a power
failure before the fax is transferred to your
PC.
• The faxes stored in the machine’s memory
will be deleted.
Using PC-FAX (MFC-1810, MFC-1811, MFC-1814 and MFC-1815)
NOTE
• Before you can set up PC-Fax Receive
you must install the MFL-Pro Suite
software on your PC. Make sure your PC
is connected and turned on.
(See Software User’s Guide: PC-FAX
receiving)
• If your machine has an error and is unable
to print faxes from memory, you can use
this setting to transfer your faxes to a PC.
(See Transferring your faxes or Fax
Journal report (MFC-1810, MFC-1811,
MFC-1814 and MFC-1815) on page 74.)
• PC-Fax Receive is not supported in Mac
OS.
7
43
Chapter 7
PC-FAX sending
7
You can send a file created in any application on your PC as a standard fax.
NOTE
• The PC-FAX software can only send Black & White fax documents in A4 size.
• Please install MFL-Pro Suite software, connect your machine and PC before using PC-FAX
sending.
Sending a file as a PC-FAX
a
b
44
Create a file in any application on your PC.
Click File, then Print.
The Print dialog box appears:
7
Using PC-FAX (MFC-1810, MFC-1811, MFC-1814 and MFC-1815)
c
Choose Brother PC-FAX as your printer, and then click Print.
The PC-FAX sending dialog box appears:
2
1
d
1
Dial Pad
2
Address Book
7
Enter a fax number using any of the following methods:
 Use the dial pad to enter the number and then click the
button.
 Click the Address Book button, and then choose a member or group from the Address
Book.
If you make a mistake, click All Clear to delete all the entries.
e
To include a cover page, click Add Cover Page.
NOTE
You can also click the cover page
f
icon to create or edit a cover page.
Click Start to send the fax.
NOTE
• If you want to cancel the fax, click Cancel or press Stop/Exit on the machine's control panel.
• If you want to redial a number, click Redial to cycle through the last five fax numbers, and then
click Start.
45
8
Telephone and external devices (MFC-1810,
MFC-1811, MFC-1814 and MFC-1815)
Voice operations
(MFC-1815 only)
8
Voice calls can be made with the handset by
using the dial pad or by pressing (Address
Book) twice and entering a two digit Speed
Dial number.
Making a telephone call
a
Pick up the handset.
b
When you hear the dial tone, enter a
8
number using the dial pad or press
(Address Book) twice and enter a two
digit Speed Dial number.
c
Replace the handset to hang up.
Hold
a
b
46
Press Hook/Hold to put a call on Hold.
You can replace the handset without
disconnecting the call.
Pick up the machine’s handset to
release the call from Hold.
8
Connecting an external
TAD (MFC-1810,
MFC-1811 and
MFC-1814 only)
You can connect an external Telephone
Answering Device (TAD) to the same line as
your machine. When the TAD answers a call,
your machine will “listen” for the CNG (fax
calling) tones sent by a sending fax machine.
If it hears them it will take over the call and
receive the fax. If it does not hear them, it will
let your TAD take a voice message and the
display will show Telephone.
The external TAD must answer within four
rings (we recommend you set it to two rings).
This is because your machine cannot hear
the CNG tones until the external TAD has
picked up the call. The sending machine will
send CNG tones for only eight to ten seconds
longer. We do not recommend using the toll
saver feature on your external TAD if it needs
more than four rings to activate it.
NOTE
If you have problems receiving faxes,
reduce the ring delay setting on your
external TAD to one or two rings.
8
8
Telephone and external devices (MFC-1810, MFC-1811, MFC-1814 and MFC-1815)
Connections
8
The external TAD must be connected as
shown in the illustration below.
Recording an outgoing
message (OGM)
a
Record 5 seconds of silence at the
beginning of your message. (This allows
your machine time to listen for the fax
CNG tones of automatic transmissions
before they stop.)
b
Limit your speaking to 20 seconds.
For example: “After the beep, leave a
message.”
1
EXT.
1
LINE
8
2
(Example
for Australia)
1
TAD
2
Protective Cap
Before you connect an external TAD
(telephone answering device), remove the
protective cap (2) from the EXT. jack on the
machine.
a
Set your external TAD to one or two
rings. (The machine’s Ring Delay
setting does not apply.)
b
Record the outgoing message on your
external TAD.
c
d
Set the TAD to answer calls.
Set the Receive Mode on your machine
to External TAD. (See Receive
modes on page 37.)
Multi-line connections
(PABX)
8
Most offices use a central telephone system.
Brother recommends that all our Fax/MFC
machines are connected to a discreet
(dedicated) line. Although a particular Private
Automatic Branch Exchange (PABX) may
appear to work with a particular model of fax
machine, we cannot guarantee that the unit
will operate correctly.
While it is often relatively simple to connect a
fax machine to a PABX, we suggest that you
contact the company that installed your
telephone system and ask them to connect
the fax machine for you.
Brother does not recommend the use of a
PABX line. PABX limitations in general can
cause some functions of the fax machine not
to work correctly.
47
8
Chapter 8
External and extension
telephones
For Fax/Tel mode only
8
NOTE
You can connect a separate telephone
directly to your machine as shown in the
diagram below.
1
2
EXT.
LINE
(Example
for Australia)
Extension telephone
2
External telephone
3
Protective Cap
Before you connect an external telephone,
remove the protective cap (3) from the EXT.
jack on the machine.
When you are using an external telephone,
the LCD shows Telephone.
48
8
Using a non-Brother cordless
external handset
If your non-Brother cordless telephone is
connected to the telephone line cord (see
Connecting an external or extension
telephone on page 48) and you typically carry
the cordless handset elsewhere, it is easier to
answer calls during the Ring Delay.
If you let the machine answer first, lift the
cordless handset and then go to the machine
so you can press Hook or Hook/Hold to
transfer the call to the cordless handset.
NOTE
3
1
When the machine is in Fax/Tel mode, it will
use the F/T Ring Time (fast double-ringing) to
alert you to pick up a voice call.
Lift the external telephone’s handset
(MFC-1810, MFC-1811 and MFC-1814 only)
or the machine (MFC-1815 only), and then
press Hook or Hook/Hold to answer.
An external telephone is available only for
MFC-1810, MFC-1811 and MFC-1814.
Connecting an external or
extension telephone
8
Not all brands of cordless telephones are
compatible for use with your machine.
8
9
Making copies
How to copy
a
(For MFC-1810, MFC-1811, MFC-1814
and MFC-1815)
Press COPY.
9
After placing the document on the
scanner glass, close the document
cover.
9
NOTE
To use the scanner glass, the ADF must
be empty.
c
b
Load your document.
 (For MFC-1810, MFC-1811,
MFC-1814 and MFC-1815)
(For MFC-1810, MFC-1811, MFC-1814
and MFC-1815)
Use the dial pad to enter the number of
copies you want (up to 99 copies).
(For DCP-1510, DCP-1511 and
DCP-1514)
Press a or b to enter the number of
copies you want.
If you are copying from the ADF:
d
Press Start to copy.
9
 If you are copying from the scanner
glass:
49
Chapter 9
ID COPY
Press OK and then press Stop/Exit.
9
d
You can copy your identification card for both
one-sided and double-sided.
(For MFC-1810, MFC-1811, MFC-1814
and MFC-1815)
Press COPY.
Double-sided ID copy can copy both sides of
your identification card onto one page,
keeping the original card size.
The result of the double-sided ID copy is
shown below.
(For DCP-1510, DCP-1511 and
DCP-1514)
Press a or b to enter the number of
copies you want.
e
f
NOTE
• You can copy an identification card to the
extent permitted under applicable laws.
(See Product Safety Guide: Unlawful use
of copying equipment (MFC and DCP
only))
Press 2 in 1 (ID) Copy.
Place your identification card face down
at the Left (neither right side nor center)
corner of the scanner glass.
• For the ID Copy Settings,
1
(For MFC-1810, MFC-1811, MFC-1814
and MFC-1815) See 3.Copy on page 18.
(For DCP-1510, DCP-1511 and
DCP-1514) See 2.Copy on page 25.
Double-sided ID copy
a
9
(For MFC-1810, MFC-1811, MFC-1814
and MFC-1815)
Press Menu, 3, 4 and go to step c.
(For DCP-1510, DCP-1511 and
DCP-1514)
Press Menu and then press a or b to
choose 2.Copy.
Press OK.
b
Press a or b to choose 4.ID Copy.
Press OK.
c
Press a or b to choose 4.2in1/1in1.
Press OK.
Press a or b to choose 2in1 for doublesided copy as a default.
50
1
4 mm or greater (top, left)
g
(For MFC-1810, MFC-1811, MFC-1814
and MFC-1815)
Enter the number of copies you want.
h
Press Start to scan.
Making copies
i
Turn over your identification card and
place it at the left side of the scanner
glass.
d
(For MFC-1810, MFC-1811, MFC-1814
and MFC-1815)
Press COPY.
e
(For MFC-1810, MFC-1811, MFC-1814
and MFC-1815)
Enter the number of copies you want.
1
(For DCP-1510, DCP-1511 and
DCP-1514)
Press a or b to enter the number of
copies you want.
1
j
f
Place your identification card face down
on the scanner glass.
g
Press 2 in 1 (ID) Copy.
4 mm or greater (top, left)
Press Start to scan.
9
One-sided ID copy
a
9
(For MFC-1810, MFC-1811, MFC-1814
and MFC-1815)
Press Menu, 3, 4 and go to step c.
(For DCP-1510, DCP-1511 and
DCP-1514)
Press Menu and then press a or b to
choose 2.Copy.
Press OK.
b
Press a or b to choose 4.ID Copy.
Press OK.
c
Press a or b to choose 4.2in1/1in1.
Press OK.
Press a or b to choose 1in1 for onesided copy as a default.
Press OK and then press Stop/Exit.
51
Chapter 9
Other copies
9
Make sure you are in COPY mode. Use the Options or Copy Options key to quickly set the
following copy settings only for the next copy.
Press
Menu selections
Options
(MFC-1810, MFC-1811,
MFC-1814 and MFC-1815
only)
Press a or b, then press OK
(MFC-1810, MFC-1811, MFC-1814 and
MFC-1815 only)
(DCP-1510, DCP-1511 and
DCP-1514 only)
Press a, b, d or c, then press OK
9
9
(DCP-1510, DCP-1511 and DCP-1514
only)
Press a or b, then press OK.
Quality
Auto*
Text
Photo
Receipt
Stack/Sort
Stack*
Sort
Brightness
-onnnn+
-nonnn+
-nnonn+*
-nnnon+
-nnnno+
Contrast
-onnnn+
-nonnn+
-nnonn+*
-nnnon+
-nnnno+
The factory settings are shown in Bold with an asterisk.
52
Making copies
Press
Menu selections
Options
(MFC-1810, MFC-1811,
MFC-1814 and MFC-1815
only)
Press a or b, then press OK
(MFC-1810, MFC-1811, MFC-1814 and
MFC-1815 only)
(DCP-1510, DCP-1511 and
DCP-1514 only)
Press a, b, d or c, then press OK
9
9
(DCP-1510, DCP-1511 and DCP-1514
only)
Press a or b, then press OK.
Enlarge/Reduce
100%*
200%
Auto 1
Custom(25-400%)
9
50%
78% LGLiLTR 2
83% LGLiA4 2
91% Full Page
94% A4iLTR
97% LTRiA4
Page Layout
Off(1 in 1)*
2 in 1 (P)
2 in 1 (L)
4 in 1 (P)
4 in 1 (L)
The factory settings are shown in Bold with an asterisk.
1
Auto sets the machine to calculate the reduction ratio that best fits the size of paper. Auto is only available when using
the ADF.
2
"LGLiLTR" and "LGLiA4" are displayed on MFC models only.
53
10
How to scan to a computer
Scanning a document as a PDF file using
ControlCenter4
10
10
(For further information: See Software User’s Guide: Scanning)
NOTE
The screens on your PC may vary depending on your model.
ControlCenter4 is a software utility that lets you quickly and easily access the applications you use
most often.
a
b
Load your document.
Do one of the following:
(Windows® XP, Windows Vista® and Windows® 7)
Open ControlCenter4 by clicking
(Start)/All Programs/Brother/XXX-XXXX
(where XXX-XXXX is your model name)/ControlCenter4. The ControlCenter4 application
will open.
(Windows® 8)
Click
(Brother Utilities), and then click the drop-down list and select your model
name (if not already selected). Click SCAN in the left navigation bar, and then click
ControlCenter4.
The ControlCenter4 application will open.
54
How to scan to a computer
c
Choose Advanced Mode and then click OK.
d
Click File in the Scan tab.
10
55
Chapter 10
1
2
3
4
5
1 Choose PDF (*.pdf) from the File Type drop-down list.
2 You can enter the file name you want to use for the document.
3 You can save the file to the default folder, or choose your preferred folder by clicking the
(Browse) button.
4 You can choose a scanning resolution from the Resolution drop-down list.
5 You can choose the document size from the Document Size drop-down list.
e
56
Click Scan.
The machine starts the scanning process. The folder where the scanned data is saved will
open automatically.
How to scan to a computer
Scanning using the SCAN key
10
NOTE
If you want to use this function, install the MFL-Pro Suite and connect the machine to your PC
with a USB cable.
a
Load your document. (See How to load documents on page 33.)
b
Press
c
Press a or b to choose Scan to PC.
Press OK.
d
Press a or b to choose a scan type (File, E-mail or Image.)
Press OK.
e
Press a or b to choose Start Scan.
Press OK.
f
Press Start.
The machine starts the scanning process.
(SCAN).
SCAN key settings
10
You can change your machine’s SCAN key settings using ControlCenter4.
a
Do one of the following:
(Windows® XP, Windows Vista® and Windows® 7)
Open ControlCenter4 by clicking
10
(Start)/All Programs/Brother/XXX-XXXX
(where XXX-XXXX is your model name)/ControlCenter4. The ControlCenter4 application
will open.
(Windows® 8)
Click
(Brother Utilities), and then click the drop-down list and select your model
name (if not already selected). Click SCAN in the left navigation bar, and then click
ControlCenter4.
The ControlCenter4 application will open.
b
Click the Device Settings tab.
57
Chapter 10
c
Click Device Scan Settings.
d
Choose the File tab. You can change the default settings.
1
2
3
4
5
1 You can choose the file type from the drop-down list.
2 You can enter the file name you want to use for the document.
3 You can save the file to the default folder, or choose your preferred folder by clicking the
(Browse) button.
4 You can choose a scanning resolution from the Resolution drop-down list.
5 You can choose the document size from the Document Size drop-down list.
e
58
Click OK.
A
Troubleshooting and other
information
A
Consumable items
A
The drum unit and toner cartridge are two separate consumables. Make sure both are installed as
an assembly. For more information on how to replace the consumable items, see the instructions
included with the drum unit for replacing the drum unit or see the instructions listed on the box of
the toner cartridge for replacing the toner cartridge.
Toner cartridge
Model Name:
(For Asia) TN-1000
(For Oceania) TN-1070
(For India) TN-1020
Drum unit
Model Name:
(For Asia) DR-1000
(For Oceania) DR-1070
(For India) DR-1020
IMPORTANT
• Brother machines are designed to work with toner of a particular specification and will work to
a level of optimum performance when used with Brother Original toner cartridges. Brother
cannot guarantee this optimum performance if toner or toner cartridges of other specifications
are used. The machine may not detect toner or toner cartridges of other specifications correctly
but may instead detect such items as standard yield toner cartridges. Brother does not
therefore recommend the use of cartridges other than Brother Original cartridges with this
machine, or the refilling of empty cartridges with toner from other sources. If damage is caused
to the drum unit or other parts of this machine as a result of the use of toner or toner cartridges
other than Brother Original products due to the incompatibility or lack of suitability of those
products with this machine, any repairs required as a result may not be covered by the
warranty.
• For best performance, use Brother Original drum and toner units. Printing with a third party
drum unit or toner unit may reduce not only the print quality but also the quality and life of the
machine itself. Warranty coverage may not apply to problems caused by the use of a third party
drum or toner unit.
NOTE
• Discard used consumable items according to local regulations, keeping it separate from
domestic waste. If you have questions, call your local waste disposal office. Be sure to reseal
the consumable items tightly so that the material inside does not spill.
59
A
• The projected life for each of the toner cartridges is based on ISO/IEC 19752. Frequency of
replacement will vary depending on the complexity of printed pages, percentage of coverage
and type of media used.
• Availability of toner cartridges differs from one country to another. Visit the Brother Solutions
Center at http://solutions.brother.com/ or contact your local Brother office for further details.
60
Troubleshooting and other information
Identifying your problem
A
First, check the following:
 The machine's power cord is connected correctly and the machine is turned on.
 All of the protective parts have been removed.
 Paper is inserted correctly in the paper tray.
 The interface cables are securely connected to the machine and the computer.
If you did not solve your problem with the above checks, identify your problem and then go to the
page suggested below:
Telephone and Fax problems (MFC-1810, MFC-1811, MFC-1814 and MFC-1815) on page 64
Improving the print quality on page 66
If the machine is connected to a PC, depending on the error, a Popup application may appear on
the PC.
Follow the instructions on the screen to resolve the error.
A
61
Error and maintenance messages
The most common error and maintenance messages are shown below.
If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting
tips:
Visit us at http://solutions.brother.com/.
Error Message
Cause
Action
Cartridge Error
Put the Toner
Cartridge back
in.
The toner cartridge is not
installed correctly.
Put the toner cartridge firmly into the drum unit,
and then put is back in the machine.
Verify you are using a genuine
Brother toner cartridge.
Use only a genuine Brother Original drum unit
and genuine Brother Original toner cartridge.
Comm.Error
Poor telephone line quality
Try sending the fax again.
caused a communication error.
Disconnected
The other person or other
person’s fax machine stopped
the call.
Try to send or receive again.
Document Jam
The document was not
inserted or fed correctly, or the
document scanned from the
ADF was too long.
Pull the jammed paper out of the ADF unit.
(MFC-1810, MFC-1811, MFC-1814 and
MFC-1815)
Drum End Soon
It is time to replace the drum
unit.
Replace the drum unit or reset the drum unit
counter when a new drum is installed. (See the
instructions that are supplied with the new
drum unit.)
Replace Drum
The drum unit counter was not
reset when a new drum was
installed.
Out of Memory
The machine’s memory is full.
Fax sending or copy operation in process
Do one of the following:
 Press Start to send or copy the scanned
pages.
 Press Stop/Exit and wait until the other
operations in progress finish, and then try
again.
Print operation in process
 Press Stop/Exit. The machine will cancel
the print job and clear it from the memory.
 Lower the print quality.
(See Software User’s Guide: Printing (for
Windows®) or Printing and Faxing (for
Macintosh))
62
A
Troubleshooting and other information
Error Message
Cause
Action
Self-Diagnostic
The temperature of the fuser
unit does not rise to a specified
temperature within the
specified time.
Turn the machine off, wait a few seconds, and
then turn it on again. Leave the machine idle for
15 minutes with the power on.
The fuser unit is too hot.
Toner Low
If the LCD shows Toner Low
you can still print; however, the
machine is telling you that the
toner cartridge is near the end
of its life.
Order a new toner cartridge now so a
replacement toner cartridge will be available
when the LCD shows Replace Toner or
Toner Ended.
NOTE
Turning off the machine will erase the fax data in the memory. To prevent you from losing any
important messages, see Transferring your faxes or Fax Journal report (MFC-1810,
MFC-1811, MFC-1814 and MFC-1815) on page 74.
A
63
If you are having difficulty with your machine
A
Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/.
Telephone and Fax problems (MFC-1810, MFC-1811, MFC-1814
and MFC-1815)
If you cannot send or receive a fax, check the following:
3
2
1 Check the machine's power cord is connected correctly and the machine is turned on.
2 Connect one end of the telephone line cord to the area labelled "LINE," and then connect the
other end of the telephone line cord directly to a telephone wall socket.
If you can send and receive faxes when the telephone line is directly connected to the fax, the
problem may be unrelated to the machine. Please contact your service provider for connection
issues.
3 Check the receive mode.
For more information on setting the Receive mode, see Receive modes on page 37.
64
A
Troubleshooting and other information
4 Change the compatibility setting to Basic(for VoIP).
You may be able to send and receive faxes by lowering the connection speed.
a
b
c
d
Press Menu, 2, 0, 1.
Press a or b to choose Basic(for VoIP).
Press OK.
Press Stop/Exit.
If, after trying all of the above the problem is still not resolved, turn the machine off, and then turn
it on.
If you still cannot send or receive faxes after trying all of the above, check the FAQ on the
Brother Solutions Center website (http://solutions.brother.com/).
Troubleshooting for other problems
Question
Answer
Cannot receive a fax.
If you have a dedicated fax line and want your Brother machine to automatically
answer all incoming faxes, you should choose Fax Only.
Can I set the machine not to print
the Transmission Verification
report?
Even if the Transmission Verification report is set to Off, a report is printed when
there is a communication error.
Can I cancel the fax job?
Press Stop/Exit to cancel the fax, or press Menu 2, 6 (for MFC-1811 and
MFC-1814 only) or Menu 2, 7 (for MFC-1810 and MFC-1815 only) to cancel the
remaining jobs.
If the Journal Period is set to Off, Fax Journal are not printed.
Poor sending quality.
Try changing your resolution to Fine or S.Fine, or clean the scanner.
Sent faxes are blank.
Make sure you are loading the document correctly. The document should be face
down when using the ADF or the scanner glass. See Loading documents
on page 33.
Vertical black lines when sending.
Black vertical lines on faxes you send are typically caused by dirt or correction
fluid on the glass strip. See Clean the inside of the machine. on page 67.
65
A
Improving the print quality
A
NOTE
Brother does not recommend the use of cartridges other than Brother Original cartridges or the
refilling of used cartridges with toner from other sources.
If you are having problems with print results, check the following:
1 The machine's environment.
Choose a location where the temperature remains between 10 C and 32.5 C and the
humidity is between 20% to 80% (without condensation).
5
6
2
3
4
2 Acceptable paper is loaded in the paper tray.
See Acceptable paper on page 32.
3 The paper is loaded correctly in the machine.
Turning the paper over may help paper loading
become smoother.
66
Adjusting the guide may help paper loading
become smoother.
Troubleshooting and other information
4 Replace a toner cartridge or a drum unit.
For more information on how to replace the consumable items, see the instructions included
with the drum unit for replacing the drum unit or see the instructions listed on the box of the
toner cartridge for replacing the toner cartridge.
5 Clean the inside of the machine.
 Cleaning the scanner glass
Clean the white plastic surface (1) and scanner glass (2).
(1)
(2)
(MFC-1810, MFC-1811, MFC-1814 and MFC-1815)
Clean the white bar (3) and the scanner glass strip (4).
A
(3)
(4)
67
 Cleaning the corona wire
Slide the green tab from left to right and right to left several times.
(5)
NOTE
Be sure to return the tab to the home position (a) (5). If you do not, printed pages may have a
vertical stripe.
 Clean the drum unit if black or white dots appear on printed pages
Push down the lock lever and take the toner cartridge out of the drum unit.
68
Troubleshooting and other information
Turn the drum unit gear by hand while looking at the surface of the drum roller (1).
(1)
Wipe the surface of the drum gently with a dry cotton swab until the dust or glue on the
surface comes off.
A
69
6 Check the printer driver settings.
Try changing the Print Settings in the Basic tab.
If the paper is curled or the toner is not fixed well on the paper, you can adjust these settings
in Improve Print Output. Click Other Print Options in the Advanced tab.
70
Troubleshooting and other information
Document Jams
(MFC-1810, MFC-1811,
MFC-1814 and
MFC-1815)
f
Insert a piece of stiff paper, such as
cardstock, into the ADF to push any
small paper scraps through.
A
Follow the steps below to handle a document
jam in the ADF.
a
b
Open the ADF cover.
Pull the jammed document out.
If the document rips or tears, be sure
you remove all small paper scraps to
prevent future jams.
c
d
e
Close the ADF cover.
g
h
Close the document cover.
Press Stop/Exit.
Lift the document cover.
Pull the jammed document out to the
right.
A
71
Paper Jams
Always remove all paper from the paper tray
and straighten the stack when you add new
paper. This helps prevent multiple sheets of
paper from feeding through the machine at
one time and prevents paper jams.
a
b
Turn the machine off.
c
d
Remove all paper loaded in the tray.
e
A
(1)
Wait at least 15 minutes for the product
to cool down before you touch the
internal parts of the product.
Use both hands to slowly pull out the
jammed paper.
f
72
Open the scanner cover. The pull-arm
(1) on the left side of the machine will
lock.
Open the top cover.
Slowly take out the drum unit and toner
cartridge assembly.
Troubleshooting and other information
WARNING
HOT SURFACE
i
Place the drum unit and toner cartridge
assembly back in to the machine.
j
Close the top cover.
After pulling the pull-arm (1) on the left
side of the machine down, close the
scanner cover using both hands.
(1)
g
h
Push down the lock lever and take the
toner cartridge out of the drum unit.
Remove the jammed paper if there is
any inside the drum unit.
Put the toner cartridge back into the
drum unit until the lock lever lifts
automatically.
k
Load the paper back in to the tray.
Make sure that the paper is below the
protruding section of the rear guide.
Slide the paper guides to fit the paper
size. Make sure that the guides are
firmly in the slots.
l
Turn the machine on.
73
A
Transferring your
faxes or Fax Journal
report (MFC-1810,
MFC-1811, MFC-1814
and MFC-1815)
Transferring faxes to your PC
You can transfer the faxes from your
machine’s memory to your PC.
a
A
If the LCD shows:
 Scan Unable XX
We recommend transferring your faxes to
another fax machine or to your PC. (See
Transferring faxes to another fax machine
on page 74 or Transferring faxes to your PC
on page 74.)
From the
Click
NOTE
c
74
b
Make sure that you have set PC Fax
Receive on the machine. (See PC-FAX
Receive (For Windows® only)
on page 42.) If faxes are in the
machine’s memory when you set up PCFax Receive, the LCD will ask if you
want to transfer the faxes to your PC.
c
Do one of the following:
A
If you have not set up your Station ID, you
cannot enter fax transfer mode. (See
Station ID (Menu, 0, 3) on 0.Initial Setup.)
 To transfer all faxes to your PC,
press 1. You will be asked if you want
a backup print.
Press Menu, 9, 0, 1.
Do one of the following:
 Enter the fax number to which faxes
will be forwarded.
Press Start.
(Brother Utilities), and
then click the drop-down list and select
your model name (if not already
selected). Click PC-FAX Receive in the
left navigation bar and then click
Receive.
If there is an error message on the
machine’s LCD, after the faxes have been
transferred, disconnect the machine from
the power source for several minutes, and
then reconnect it.
 If the LCD shows No Data, there are
no faxes left in the machine’s
memory. Press Stop/Exit.
(Start) menu, select
All Programs, Brother, MFC-XXXX,
PC-FAX Receiving, and select
Receive. (XXXX is your model name.)
(Windows® 8)
You can also transfer the Fax Journal report
to see if there are any faxes you need to
transfer. (See Transferring the Fax Journal
report to another fax machine on page 75.)
a
b
Make sure that you have installed MFLPro Suite and then turn on PC-FAX
Receiving on the PC. (See Software
User’s Guide: PC-FAX receiving)
Do one of the following:
(Windows® XP, Windows Vista® and
Windows® 7)
 Print Unable XX
Transferring faxes to another
fax machine
A
 To exit and leave the faxes in the
memory, press 2.
d
Press Stop/Exit.
Troubleshooting and other information
Transferring the Fax Journal
report to another fax machine
A
If you have not set up your Station ID, you
cannot enter fax transfer mode. (See
Station ID (Menu, 0, 3) on 0.Initial Setup.)
a
b
Press Menu, 9, 0, 2.
c
Press Start.
Enter the fax number to which the Fax
Journal report will be forwarded.
Cleaning and Checking
the machine
A
Make sure to read the guidelines in the
Product Safety Guide before cleaning the
machine.
Clean the outside and inside of the machine
regularly with a dry, lint-free cloth. When you
replace the toner cartridge or the drum unit,
make sure that you clean the inside of the
machine. If printed pages are stained with
toner, clean the inside of the machine with a
dry, lint-free cloth.
WARNING
DO NOT use flammable substances, any
type of spray, or an organic solvent/liquid
containing alcohol or ammonia to clean the
inside or outside of the product. Doing so
could cause a fire or electrical shock.
Instead, use only a dry, lint-free cloth.
(See Product Safety Guide: General
precautions)
A
75
B
Specifications
B
General
B
Model
DCP-1510
Printer Type
Laser
Print Method
Electrophotographic Laser Printer
Power Source
220 - 240 V AC 50/60 Hz
Power
Consumption 1
(Average)
Dimensions
DCP-1511
DCP-1514
Peak
Approx. 1,080 W at 25 C
Printing
Approx. 380 W at 25 C
MFC-1810
MFC-1811
MFC-1814
MFC-1815
Copying Approx. 380 W at 25 C
Ready
Approx. 40 W at 25 C
Deep
Sleep
Approx. 0.8 W
Power
Off 2 3
Approx. 0.28 W
Approx. 1.3 W
DCP-1510, DCP-1511 and DCP-1514
255 mm
340 mm
385 mm
MFC-1810, MFC-1811, MFC-1814 and MFC-1815
283 mm
340 mm
385 mm1
1
Weights (with
consumables)
76
For MFC-1815, the width is 456 mm.
7.0 kg
8.0 kg
8.3 kg
Specifications
Model
Noise
Level
DCP-1510
DCP-1511
DCP-1514
Sound Printing
Pressure
LPAm = 52 dB (A)
Printing
LWAd = 6.60 B (A)
Temperature
Operat
ing
10 to 32.5 C
Humidity
Operat
ing
Sound
Power
MFC-1810
MFC-1811
MFC-1814
MFC-1815
Storage 0 to 40 C
20 to 80% (without condensation)
Storage 10 to 90% (without condensation)
Interface
USB
Hi-Speed USB 2.0 4 5
It is recommended you use a USB 2.0 cable (Type A/B) that is no more than
2 metres long.
Support Windows®
OS
Consu
mables
Windows® XP Home Edition, Windows® XP Professional, Windows® XP
professional x64 Edition, Windows Vista®, Windows® 7, Windows® 8
Mac OS
Mac OS X v10.6.8, 10.7.x, 10.8.x
Toner Cartridge
(Inbox)
(For DCP-1510, MFC-1810 and MFC-1815 for Asia)
Approx. 1,000 pages A4 or Letter page 6
(For DCP-1510 and MFC-1810 for Oceania)
Approx. 700 pages A4 or Letter page 6
(For DCP-1511, DCP-1514, MFC-1811 and MFC-1814 for India)
Approx. 1,500 pages A4 or Letter page 6
Toner Cartridge
(Standard)
Model
Name
(For Asia and Oceania) Approx. 1,000 pages A4 or Letter page 6
(For India) Approx. 1,500 pages A4 or Letter page 6
(For Asia) TN-1000
(For Oceania) TN-1070
B
(For India) TN-1020
Drum Unit
Model
Name
Approx. 10,000 pages A4 or Letter pages (1 page / job) 7
(For Asia) DR-1000
(For Oceania) DR-1070
(For India) DR-1020
1
Measured when the machine is connected to the USB interface.
2
Power consumption varies slightly depending on the usage environment or part wear.
3
Measured according to IEC 62301 Edition 2.0.
4
Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB
1.1 interface.
5
Third-party USB ports are not supported.
6
Approx. cartridge yield is declared in accordance with ISO/IEC 19752.
7
Drum life is approximate and may vary by type of use.
77
Document Size
B
Model
DCP-1510
ADF(automatic document
feeder)
—
Scanner Glass
One sheet per time
Document
Size
ADF
—
Scanner
Glass
Length: Up to 300.0 mm
ADF
—
Scanner
Glass
Up to 2.0 kg
Weight
78
DCP-1511
DCP-1514
MFC-1810
MFC-1811
MFC-1814
Up to 10 pages
A4, Letter, Legal, Folio
Width: Up to 215.9 mm
65 to 90 gsm
MFC-1815
Specifications
Print media
Model
Paper
Input
B
DCP-1510
Paper
Tray
DCP-1511
DCP-1514
MFC-1810
Paper
Type
Plain Paper, Recycled Paper
Paper
Size
A4, Letter, Legal, Folio
Paper
Weight
65 to 105 gsm
Maximum
Paper
Capacity
Up to 150 sheets of 80 gsm Plain paper
Paper Face-Down
Output Output Tray
MFC-1811
MFC-1814
MFC-1815
Up to 50 sheets of 80 gsm Plain Paper (face-down delivery to the face-down
output paper tray)
B
79
Fax
B
Model
DCP-1510
Modem Speed
—
14,400 bps (with Automatic Fallback)
Scanning Width
—
Max. 208 mm
Printing Width
—
Max. 208 mm
Greyscale
DCP-1511
DCP-1514
MFC-1810
MFC-1811
MFC-1814
—
8 bit/256 levels
Horizontal
—
8 dot/mm
Vertical
—
Standard: 3.85 line/mm
—
Fine: 7.7 line/mm
—
Photo: 7.7 line/mm
—
Superfine: 15.4 line/mm
Speed Dial
—
99 stations
Automatic Redial
—
3 times at 5 minute intervals
Memory Transmission
—
Up to 400 1 pages
Out of Paper Reception
—
Up to 400 1 pages
Resolution
1
80
MFC-1815
‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, MMR code). Specifications
and printed materials are subject to change without prior notice.
Specifications
Copy
B
Model
DCP-1510
Copy Width
Max. 210 mm
Multiple Copies
Stacks or Sorts up to 99 pages
Reduce/Enlarge
25% to 400% (in increments of 1%)
1
MFC-1810
MFC-1811
MFC-1814
MFC-1815
Up to 600  600 dpi
Resolution
First Copy Out Time
DCP-1511
DCP-1514
1
Less than 16 seconds at 23 C / 230 V
From Ready mode and standard tray
B
81
Scanner
B
Model
DCP-1510
Colour
Yes
TWAIN Compliant
Yes (Windows® XP/ Windows Vista® / Windows® 7 / Windows® 8 / Mac OS
X v10.6.8, 10.7.x, 10.8.x 1)
WIA Compliant
Yes (Windows® XP / Windows Vista® / Windows® 7 / Windows® 8)
ICA Compliant
Yes (Mac OS X v10.6.8, 10.7.x, 10.8.x )
Colour
Depth
24 bit colour processing (Input)
Colour
DCP-1511
DCP-1514
MFC-1810
MFC-1811
MFC-1814
MFC-1815
24 bit colour processing (Output)
Greyscale
8 bit colour processing (Input)
8 bit colour processing (Output)
Resolution
Up to 19200  19200 dpi (interpolated) 2
Up to 600  1200 dpi (optical) 2 (from Scanner Glass)
—
Scanning Width
Up to 600  600 dpi (optical) 2 (from ADF)
Max. 210 mm
1
For the latest driver updates for the version of Mac OS X you are using, visit us at http://solutions.brother.com/.
2
Maximum 1200  1200 dpi scanning with the WIA driver in Windows® XP, Windows Vista®, Windows® 7 and
Windows® 8 (resolution up to 19200  19200 dpi can be chosen by using the scanner utility)
82
Specifications
Printer
B
Model
DCP-1510
DCP-1511
DCP-1514
MFC-1810
Resolution
Up to 2400  600 dpi (HQ1200 technology)
Print Speed 1
Up to 20 pages/minute (A4 size)
MFC-1811
MFC-1814
MFC-1815
Up to 21 pages/minute (LTR size)
First Print Out Time 2
Less than 10 seconds at 23 C / 230 V
1
The print speed may vary depending on the type of document you print.
2
From Ready mode and standard tray
B
83
C
Index
A
Speed Dial ............................................ 40
using the Search key ............................ 40
Dimensions .............................................. 76
Document
how to load ........................................... 33
jam ........................................................ 71
Drum unit ................................................. 59
cleaning ................................................ 68
Address Book .............................................5
ADF (automatic document feeder)
using .....................................................33
Answering machine (TAD)
connecting .............................................47
Apple Macintosh
See Software User’s Guide.
Auto Power Off .........................................29
Automatic
fax receive
Fax Detect ..........................................38
Error messages on LCD .......................... 62
External telephone, connecting ............... 48
B
F
Broadcasting ............................................36
cancelling ..............................................36
Brother Numbers ......................................... i
FAX (PC-FAX)
Macintosh
See Software User’s Guide.
Windows®
receiving ............................................ 42
sending .............................................. 44
Fax, stand-alone
receiving
Continue Mode .................................. 30
easy receive ...................................... 38
ring delay, setting .............................. 38
sending ................................................. 35
broadcasting ...................................... 36
Fax/Tel mode
F/T ring time (double-ring) .................... 38
fax detect .............................................. 38
receiving faxes ..................................... 48
ring delay .............................................. 38
C
Cancelling
broadcast in process .............................36
Cleaning
corona wire ...........................................68
drum unit ...............................................68
scanner .................................................67
Connecting
external TAD (answering machine) .......46
external telephone ................................48
Consumable items ...................................59
Control panel overview ..............................4
ControlCenter2 (for Macintosh)
See Software User’s Guide.
ControlCenter4 (for Windows®)
See Software User’s Guide.
Copy
Copy Options key ....................................6
Options key .............................................4
Cordless telephone (non-Brother) ............48
D
Deep Sleep mode ....................................29
Dialling
manual ..................................................40
84
E
H
Help
LCD messages for DCP models .......... 22
LCD messages for MFC models ............ 7
Menu Table for DCP models ................ 23
Menu Table for MFC models .................. 8
Hook key ................................................. 48
L
LCD (liquid crystal display) ......... 4, 6, 7, 22
M
Macintosh
See Software User’s Guide.
Maintenance, routine ...............................75
Manual
dialling ...................................................40
Menu Table
DCP models ..........................................23
MFC models ...........................................8
Mode, entering
fax .........................................................35
Multi-line connections (PABX) .................47
P
Paper .......................................................32
jam ........................................................72
size .......................................................31
tray capacity ..........................................32
PC-Fax .....................................................42
See Software User’s Guide.
Print
quality ...................................................66
resolution ..............................................83
specifications ........................................83
Printing
See Software User’s Guide.
Programming your machine ................ 7, 22
Q
Quality
printing ..................................................66
Quick dial
broadcasting .........................................36
Speed Dial
changing ............................................39
setting up ...........................................39
using ..................................................40
R
Register your product .................................. i
Remote setup
See Software User’s Guide.
Resolution
copy ......................................................81
fax .........................................................80
print ...................................................... 83
scan ...................................................... 82
Ring delay, setting ................................... 38
S
Scan a document to a computer ............. 54
Scanner glass
using ..................................................... 33
Scanning ................................................. 54
See Software User’s Guide.
Sockets
EXT
external telephone ............................. 48
TAD (answering machine) ................. 46
Specifications .......................................... 76
copy ...................................................... 81
document size ...................................... 78
fax ........................................................ 80
general ................................................. 76
print ...................................................... 83
print media ........................................... 79
scan ...................................................... 82
Speed Dial
changing ............................................... 39
setting up .............................................. 39
using ..................................................... 40
T
TAD (telephone answering device), external
connecting ...................................... 46, 47
recording OGM ..................................... 47
Telephone line
connections .......................................... 47
multi-line (PABX) .................................. 47
Text, entering .......................................... 28
Toner Setting (Continue Mode) ............... 29
Troubleshooting ....................................... 64
document jam ....................................... 71
error and maintenance messages
on LCD ................................................. 62
paper jam ............................................. 72
print quality ........................................... 66
Telephone and Fax .............................. 64
other problems .................................. 65
U
Utilities .........................................................i
85
C
W
Weights ....................................................76
Windows®
See Software User’s Guide.
86
For Australia Only:
Support – For technical support of your Brother Product other than what you can resolve through
the User’s Guide, please visit our website or Solutions website (see below) to find an answer to
FAQs/Troubleshooting, locating Drivers & Software.
Alternatively, please contact the Product Support Centre for any customer care/technical support
enquiry.
To contact Brother International (Aust) Pty Ltd for support on a Brother product please see
the details listed below:
Product Support Centre: Australia
Brother International (Aust) Pty Ltd
Phone:
02 8875 6000
Fax:
02 9870 7223
Solutions Site:
http://solutions.brother.com/
website:
www.brother.com.au
Email:
To submit an e-mail enquiry, visit www.brother.com.au go to
Service and Support area and follow the prompts.
Our Technical Support Consultants are available 5 days a week by phone during the hours of
8.30am to 5.00pm (EST/EDST) Monday to Friday.
For New Zealand Only:
For technical support for your Brother Product please refer to this user guide and the FAQ’s
available on our Brother Solutions website, http://solutions.brother.com/.
Drivers, software, user guides and technical references are all available on our Brother Solutions
website.
If you require further assistance please contact Brother International (NZ) Limited on the following
numbers
Initial setup and 14 day product support
0800 454 677
Technical Support for those using Genuine Brother Consumables
0800 329 111
Technical Support for those not using Genuine Consumables
0900 552 152
24 / 7 Automated Self Help
0800 652 152
Brother Recycle Assistance
0800 632 467
Fax Assistance
0800 837 822
Our Technical Support Consultants are available 7 days a week by phone during the hours of
8.30am to 5pm Monday to Friday and 9am to 5pm Saturday and Sunday.
Email Assistance
Please visit www.brother.co.nz and submit a helpdesk enquiry from our Service and Support
page.
Web Assistance
Please visit www.brother.co.nz under Service and Support for Frequently Asked Questions, Driver
downloads, Warranty information and Service Centres.
Visit us on the World Wide Web
http://www.brother.com/
These machines are approved for use in the country of purchase only. Local Brother companies
or their dealers will only support machines purchased in their own countries.
www.brotherearth.com