Quick Start Guide Vodafone Mobile Broadband USB Stick

Quick Start Guide
Vodafone Mobile Broadband
USB Stick
Designed
for Vodafone
Welcome
to the world of mobile communications
1
Welcome
2
Set up your USB Stick
3
Start the application
4
Connect –– Standard window
5
Settings –– Advanced window
6
SMS text messaging
8
SMS contacts
9
USB Stick LED lights
9
Signal strength
10 Hints and tips
12 Glossary
Welcome
Your new Vodafone Mobile Broadband USB Stick lets you
connect your computer to the internet over the Vodafone highspeed mobile phone network.
Browse the web
You can now access the web and any other internet service
wherever there’’s a mobile phone network.
Pick up emails
Keep up to date with your emails, wherever you are. You can
also access your personal email accounts –– even web-based
accounts like Hotmail.
Send and receive SMS text messages
You can send and receive SMS text messages straight from your
computer. The SMS application provides an easy way to view
messages, write new ones, and manage contact details.
System Requirements
To use this USB Stick and the Vodafone Mobile Broadband
application, you need:
–– A computer running Microsoft® Windows® 7, Windows Vista™™
(SP1 recommended), or Windows® XP SP3, or an Apple Mac
running Mac OS® X 10.4.11 (Intel®) or 10.5.8, or above. 10.6.2
or above recommended - 10.4.11 not supported on PowerPC.
–– At least 100 MB free disk space and 256 MB RAM memory
–– A USB socket
–– Administrator rights on your computer.
1
Set up your
USB Stick
•• Insert your SIM as shown.
•• If you are using a MicroSD memory card with your Stick (to
allow your Stick to behave as a ash memory drive), insert the
card as shown.
•• Plug the USB Stick rmly into your computer’’s USB port.
2
Start the
application
On Microsoft Windows computers
The rst time you plug your USB Stick into your computer, it
should be set up automatically. If for some reason setup does not
start, right-click on the VMC Lite 10.x.x.x drive in ‘‘My Computer’’,
(Start menu>Computer on Vista), select ‘‘Explore’’ and doubleclick the le called setup_vmb_lite.exe on the USB Stick.
Follow the on-screen instructions.
Setting up your USB Stick may take a few minutes, but once
setup is complete, the Vodafone Mobile Broadband Lite
application should start automatically. If for some reason it does
not start, select Vodafone Mobile Broadband from the Windows
Start menu.
The first time you run
the application, your
USB Stick will usually
be set as the current
device. If it is not, open
the ‘‘Devices’’ view, and
select your USB Stick
there.
On Mac OS X computers
The rst time you plug in your USB Stick, it will show up on
your desktop as a Vodafone Mobile Broadband disk. Drag the
Vodafone Mobile Broadband icon from the disk window into the
Applications folder on your hard disk.
Double-click the Vodafone Mobile Broadband icon in your
Applications folder to start the application. The application will
start, identify your device, create the correct mobile connection
settings and select a mobile network. Once the application is
ready to connect, the Connect button will be enabled.
For further details, select Vodafone Mobile Broadband Help in
the Help menu.
3
Connect ––
Standard
window
1
Connect/Disconnect
Connect to the internet via the mobile phone network or
Wi-Fi, to browse the web or use email
2
Status
Check the status of the current connection
3
Start SMS application
Send, receive and manage SMS messages and contacts
4
Advanced
Switch to Advanced to show more detail
5
Help
View Help topics
As a rule,
anywhere you
can make a call
on your mobile
phone, you
should be able
to open a mobile
connection.
5
4
1
2
3
4
Settings ––
Advanced
window
6
Application menu
View Options, Support and Updates, or exit the application
7
Views
Check the status of all connections, prioritise connections,
check your usage, and manage devices or shortcuts
8
Ribbon
Customise settings for the items in each view
9
Connections
View the status of all connection types
10
The connection
type icons are
animated whenever a
connection is open.
Standard
Switch to Standard to show just the current connection
6
7
8
10
9
5
SMS Text
Messaging
Click SMS on the Shortcuts bar at the bottom of the
Vodafone Mobile Broadband Lite application to open the
SMS application.
To send an SMS
Click New at the left-hand end of the SMS toolbar to create
a new SMS text message.
The number displayed
to the person who
receives your message
will be from your data
SIM, not your mobile
phone. Use a short
‘‘signature’’ to make
sure people know you
sent them a message:
Settings/Messages/
Signature.
1
Address
Enter the recipients here, or choose them from Contacts
2
Message
Write your message here
3
Send
Click on the Send button to send your message.
1
2
3
After your SMS has been sent, it will be stored in the Sent
list.
6
Receiving SMS
When you receive a new message, an SMS Notication is shown
briey so you can respond to it directly.
The received message can also be read from the Inbox in the
main SMS window.
The SMS application
will receive text
messages whenever
you have mobile
network coverage.
7
SMS Contacts
Click Contacts on the SMS navigation bar to open the Contacts
list, in which you can save SMS numbers that you use frequently
as contacts with names.
New SMS Contact
Clicking the New button on the SMS toolbar opens a new
contact window.
Enter the name and
number of your contact
using the international
format for the number,
eg. +447774477000.
8
USB Stick LED
lights
The LED light on your USB Stick shows which kind of mobile
network has been found, and whether the USB Stick is
connected to that network.
Green blinking
A GPRS network has been found –– you could connect
Light blue blinking
indication may not
appear on some
networks (even
where 3G Broadband
is available). You
will still be able to
connect to the 3G
Broadband network.
Green solid
Connected via GPRS
Blue blinking
A 3G network has been found –– you could connect
Blue solid
Connected via 3G
Light blue blinking
A 3G Broadband network has been found - you could connect
Light blue solid
Connected via 3G Broadband.
Signal strength
The strength of the mobile or Wi-Fi network signal is shown
by the symbol to the left of the Connect button, and by the
icon in the Windows Notication area.
The more bars that are lled in, the better the signal quality.
At least one bar must be lled in order to connect.
9
Hints and tips
If you don’’t see your USB Stick in the list of devices
–– Remove the USB Stick
–– Re-start your computer
–– Re-insert the USB Stick.
If no network can be found
–– Change your physical location: in a building, move closer to a
window, move higher up, or go outside
–– (Windows) Open the Advanced window, open the ‘‘Priorities’’ view,
click ‘‘Mobile’’ in the ‘‘Select Network’’ group on the Ribbon, and see
if you can connect to one of the networks listed
–– (Mac) Select ‘‘Connections’’, open ‘‘Mobile Connections’’, doubleclick the top-most settings, click ‘‘Select Networks’’ and see if you
can connect to one of the networks listed
–– Contact Support, and check that data services and roaming are
enabled on your account.
10
If no connection can be opened
–– Wait a few minutes and try to connect again. This is most often
a temporary problem, especially if an ‘‘Error 631’’ or ‘‘Error 619’’ is
referenced. If the problem persists, please call Support.
–– Exit the application completely (Mac - quit), and then re-start it
–– Re-start your computer
–– (Windows) Open the Advanced window, open the ‘‘Devices’’ view,
select your device, click the ‘‘Bearer’’ button in the ‘‘Hardware’’ group
on the Ribbon, and select a different bearer, eg. ‘‘3G Only’’
–– (Mac) Click ‘‘Devices’’, select your device, and then select a different
bearer in the drop-down menu, eg. ‘‘3G Only’’
–– If you are using a VPN (Virtual Private Network), contact the
administrator of your VPN.
If you have problems when roaming
–– Check if you can manually select a network, as described in ‘‘If no
network can be found’’ above, especially if the name of the current
network in the Mobile Connections module is not Vodafone or a
Partner
–– Contact Support, and check roaming is enabled for your account.
If the connection keeps switching between GPRS and 3G
For further help, please
visit www.support.
vodafone.com, or call
Support on XXX or
XXXXXXX.
–– Select a different bearer, eg. ‘‘3G Only’’, as described under ‘‘If no
connection can be opened’’ on the preceding page
–– Switch back to your normal preference when you move locations.
(Windows) If the software does not install, or the install progress bar
keeps looping
–– From the Windows Start menu, select Settings>Control Panel>
System>Hardware>Device Manager
–– Expand ‘‘Universal Serial Bus Controllers’’
–– Right-click ‘‘USB Mass Storage Device’’ and select ‘‘Uninstall’’
–– If your devices are not reloaded, select ‘‘Scan for Hardware
changes’’ from the ‘‘Action’’ menu.
Check software update preferences
–– Set your operating system and other programs to notify you of
software updates instead of downloading them automatically ––
otherwise they may slow down your mobile connection, or exceed
your data usage limit.
Usage indication
–– The usage window only displays an indication of your data usage.
Please refer to your invoice for the actual amount of data
transferred or time connected.
11
Glossary
Bearer Communication method used for data transport over the mobile
network, eg. 3G Broadband, HSPA, 3G, etc.
Built-in data card Mobile data card built into notebook computer. Enables data
connections over the mobile phone network.
Data card/USB A device for your computer that you can use to open a data
stick connection over the mobile phone network.
EDGE An enhancement to the GPRS bearer offering higher speeds,
although not as fast as 3G Broadband.
GPRS The General Packet Radio Service is a bearer offering higher data
speeds than GSM, on which it is based.
GSM Global System for Mobile Communication.
Home network The network of the mobile operator who provided your SIM.
HSPA High-Speed Packet Access bearer, enhancing 3G, including both
HSUPA (Uplink) and HSDPA (Downlink).
HSUPA High-Speed Uplink Packet Access bearer, improving 3G upload
speeds to 5.2 megabits per second.
3G The third-generation mobile phone service, as UMTS (Universal
Mobile Telecommunications System) is also known, is a bearer
providing higher data speeds.
3G broadband The latest enhancement to the 3G bearer, which is already
offering speeds of up to 14.4 megabits per second.
Roaming You can use your mobile device on any other mobile network
that has a roaming agreement with your operator, whether in
your country or abroad.
SIM Your Subscriber Identity Module is the postage-stamp-sized chip
that you will have received together with your mobile contract.
Your SIM has gold contacts on one side.
12
13
The term Mobile Broadband together with the
‘‘birds’’ design is a trademark of GSMC Limited.
1588
© Vodafone 2010. Vodafone and the
Vodafone logos are trade marks of
the Vodafone Group. Any product or
company names mentioned herein
may be the trade marks of their
respective owners.
Product Code:
K3805-Z VMBLite 10.x 03/10_en_GB