Medion MD 30517 Operating instructions

17 Inch
TFT Color Monitor
Operating Instructions
© 2006
All rights reserved.
This manual is protected by Copyright.
The Copyright is owned by Medion®.
Trademarks:
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Other trademarks are the property of their respective owners.
Medion® makes no warranty of any kind with regard to this material, including, but
not limited to, the implied warranties of merchantability and fitness for a particular purpose.
Medion® shall not be liable for errors contained herein or for incidental or consequential damages in connection with the
furnishing, performance, or use of this material.
Medion® assumes no responsibility for the use or reliability of its software on equipment that is not furnished by Medion®.
This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Medion®.
The information in this document is subject to change without notice.
Contents:
Notes on these instructions................................................................................................ 1
Our Target Group............................................................................................................. 1
Quality ........................................................................................................................... 1
Service ........................................................................................................................... 1
Purpose of use.................................................................................................................... 1
Included Equipment ........................................................................................................... 1
Safety Instructions............................................................................................................. 2
Operating Safety.............................................................................................................. 2
Setting up location ........................................................................................................... 2
Repair ............................................................................................................................ 3
Notes for Service Engineers ........................................................................................... 3
Intended Environment ...................................................................................................... 3
Power Supply .................................................................................................................. 3
Standards/Electro-Magnetic Compatibility ............................................................................ 4
FCC Compliance Statement............................................................................................ 4
Declaration of Conformity .............................................................................................. 5
Start-Up ............................................................................................................................. 6
Preparations on Your Computer.......................................................................................... 6
Supported Monitor Settings ........................................................................................... 6
Display Properties ........................................................................................................ 6
Fixing the Monitor base ..................................................................................................... 8
Connecting the Monitor ..................................................................................................... 8
n Connecting VGA Signal Cable...................................................................................... 8
o Connecting Audio Cable ............................................................................................. 8
p Connecting the Power Supply ..................................................................................... 8
Positioning of the Monitor .................................................................................................. 9
Your posture................................................................................................................ 9
Working Ergonomics ................................................................................................... 10
Controls............................................................................................................................ 11
Setting the TFT Monitor .................................................................................................... 12
OSD Menu..................................................................................................................... 12
Saving Energy .................................................................................................................. 14
Service ............................................................................................................................. 15
Troubleshooting ............................................................................................................. 15
Finding the problem.................................................................................................... 15
Check Connections and Cables ..................................................................................... 15
Troubleshooting ......................................................................................................... 15
Do you require additional Support ? .............................................................................. 16
Maintenance ..................................................................................................................... 17
Recycling.......................................................................................................................... 17
Specifications ................................................................................................................... 17
Guarantee ........................................................................................................................ 18
Pixel Defects on TFT-Displays .......................................................................................... 18
Liability limitations ......................................................................................................... 20
Copying this manual ....................................................................................................... 20
ii
Notes on these instructions
Please read through this section carefully and follow the instructions given. In this way you will guarantee reliable operation and a long life for your TFT monitor. Always keep these instructions handy
and close by your TFT monitor. Keep the instructions and the packaging so that if you sell or give
away your TFT monitor you can give them to the new owner.
We have arranged these instructions so that you can quickly find the subject related information in
the table of contents.
The purpose of these instructions is helping you operate your TFT display safely, quickly and easily.
Our Target Group
Thank you for purchasing our TFT display. We thank you for your confidence in our products and are
pleased to greet you as a new customer. These instructions are intended for initial users as well as
advanced users. Regardless of the possible professional utilization, this display is intended for private use only.
Quality
We focused on great features, ease of use and reliability in manufacturing your TFT monitor. The
balanced hardware and software concept offers you an advanced display design which will provide
you a great deal of pleasure for your work and entertainment.
Service
Service and support will be available every time you use your new TFT Display. Contact us, we will
be glad to help. This manual contains a separate chapter on the subject of service beginning on
page 15.
Purpose of use
This device is only suitable for using in dry, internal rooms. This LCD display is intended for personal use only. It not intended for commercial use in a heavy industry environment. Use under
extreme environmental conditions can result in damage to your device.
Included Equipment
Please check your new TFT Display for completeness. Notify us within 14 days after purchase if it is
not complete. With your TFT monitor you receive:
• 1 - TFT screen with installed data and audio cable
• 1 - Connection cable
• 1 - Stand
• 1 - Guarantee card
• 1 - CD with operating instructions and drives
NOTES ON THESE INSTRUCTIONS
1
Safety Instructions
Operating Safety
• Do not allow children to play unattended on electrical equipment. Children may not always
correctly recognize danger.
• Never open the housing of the TFT monitor (electric shock, short-circuit and the danger of
fire)!
• Do not insert any objects through the slots and openings into the inside of the TFT (electrical shock, short-circuit and the danger of fire)!
• Slots and openings in the TFT monitor are for ventilation purpose. Do not cover these openings, as otherwise this may lead to overheating (overheating, danger of fire)!
• This TFT monitor is intended for personal use only. It not intended for commercial use in a
heavy industry environment.
• An injury hazard exists when the panel breaks. Wear protective gloves to pack the broken
parts and send them into your service center for proper disposal. Then wash your hands with
soap, because it is possible for chemicals to escape.
• Never exert pressure on the panel. This could break the monitor.
• Do not touch the panel with your fingers or with sharp objects to avoid damage.
Please proceed as outlined in the “Service” section:
• if the power cable overheats or is damaged
• if liquid has gotten into the monitor
• if the TFT monitor is dropped or the housing damaged
Setting up location
• In the first hours of operation, new devices may emit a typical, unavoidable but completely
harmless smell, which will decline increasingly in the course of time.
We recommend you to ventilate the room regularly, in order to counteract the formation of the
smell. During the development of this product, we have made sure that the applicable limits
are clearly fallen below.
• Keep your LCD monitor and all units connected to it away from moisture and avoid dust,
heat and direct sunlight. Failure to observe these instructions can lead to malfunctions or
damage to the LCD monitor.
• Do not operate your device in the open air, because external influences, such as rain, snow,
etc. could damage the device.
• Do not place any containers filled with liquid (vases or similar containers) on the device.
The container could tip over and liquid can impair electrical safety.
• Do not place any open sources of fire (candles or similar objects) on the device.
• Pay attention to sufficiently large clearances in the wall cupboard. Maintain a minimum
clearance of 10 cm around the device for sufficient ventilation.
• Place and operate all units on a stable, level and vibration-free surface in order to avoid
the LCD monitor from falling.
• Avoid dazzle, reflections, extreme light/dark contrast in order to save your eyes and
ensure a pleasant, ergonometric work station.
• Take regulator breaks when working with your LCD monitor in order to avoid tension and
fatigue.
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Repair
• Leave all repairs of your TFT monitor to authorized and qualified personnel only.
• Should a repair be necessary, please contact one of our authorized service partners only.
Notes for Service Engineers
• Before opening the housing, disconnect the monitor from all power sources and remove
any connecting cables. If the monitor has not been disconnected from the power outlet before being opened, there is a danger to life through electric shock. There is also a risk of
damage to the components.
• Internal components of the TFT monitor may be damaged by electrostatic discharge (ESD).
Carry out system upgrades and changes in an ESD-protected workshop. If no such workshop is available, wear an antistatic wrist strap or touch a highly conductive metal object.
We can repair damage sustained by inappropriate handling for a fee.
• Use only original spare parts.
Intended Environment
• The TFT monitor can be operated at an ambient temperatures of between +41°F and +95°F
(5° C to 35° C) and at a relative humidity of between 20% and 85% (without condensation).
• When switched off, the monitor can be stored at between -4°F and +140°F (-20° C - +60°
C), up to the maximum height of 39,000 ft (12,000 m) above sea level at a relative humidity
of between 20% and 80% (without condensation).
• After transporting your TFT monitor please wait until it has assumed the ambient temperature
before connecting and switching it on. Extremely high variations in the temperature or humidity may result in condensation forming on the inside of the TFT monitor which could cause
an electrical short-circuit.
Power Supply
Please pay attention: Pats of the device are still live, even if the mains switch is
switched off. Pull the mains plug out of the socket, to interrupt the power supply to
your TFT monitor or to release the device from voltage completely.
• Operate your TFT monitor mains (power supply) only on grounded sockets with AC 100240V~/ 50-60 Hz. If you are not sure about the power supply at your location, check with
your power company.
• For additional safety we recommend use of an excessive voltage protection device to protect your TFT monitor from damage resulting from voltage surges or lightning.
• To interrupt the TFT monitor from mains (power supply) disconnect the plug from the socket.
• To avoid power consumption when the device is switched off either pull out the power plug
when the device is not used or connect the device to a master-/slave power bar.
• The power socket must be in the vicinity of your TFT monitor and within reach of the power
cables. DO NOT stretch the power cables tightly to reach a power socket.
• If you use an extension cable, ensure that it fulfills the VDE requirements. Please ask your
electrician.
• You should lay the TFT Monitor cables in a manner that no one can trip or step on it.
• To avoid damage of cable do not place any objects or furniture on the cable.
• Your device has an On and Off switch. The TFT monitor can be switched on or off by means of
it. No electricity is consumed if the switch is at OFF (0).
SAFETY INSTRUCTIONS
3
Standards/Electro-Magnetic Compatibility
Your monitor fulfils the requirements for electro-magnetic compatibility and electrical safety specified in the following standards:
EN 55022
Information technology equipment - Radio disturbance characteristics - Limits
and methods of measurement.
EN 55024
Information technology equipment - Immunity characteristics - Limits and methods of measurement.
EN 60950
Safety of information technology equipment.
• When connecting ensure that Guidelines for Electro-Magnetic Compatibility (EMC) are observed.
• Provide an interval of at least one meter from high-frequency and magnetic sources of interference (television sets, loudspeakers, mobile telephones, etc.) in order to avoid malfunctions and data loss.
• The failure of individual or groups of luminous points can arise in rare cases, in spite of the
most up-to-date manufacture, because of the highly complex technology.
Your device corresponds to the ISO 13406-2 Class II (Pixel Error Class) European Norm (see page
Fehler! Textmarke nicht definiert.).
FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced technician for help.
Changes or modifications not expressly approved by the party responsible for compliance could void
the user’s authority to operate the equipment. Shielded interface cables, if any, must be used in
order to comply with the emission limits.
4
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Declaration of Conformity
According to 47CFR, Parts 2 and 15 for
Class B Personal Computers:
We:
Medion Aktiengesellschaft
(Name of the Responsible Party)
Located at:
Gänsemarkt 16 – 18
D-45127 Essen
Germany
(Address, City, State, Zip Code)
Fax : 0 201 / 81 081 – 227
(Facsimile Number for conformity issues only)
Declare under sole responsibility that the product identified herein, complies with 47CFR Parts 2 and
15 of the FCC rules as a Class B digital device. Each product marketed, is identical to the representative unit tested and found to be compliant with the standards. Records maintained continue to
reflect the equipment being produced can be expected to be within the variation accepted, due to
quantity production and testing on a statistical basis as required by 47CFR §2.909. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2)
This device must accept any interference received, including interference that may cause undesired
operation. The above named party is responsible for ensuring that the equipment complies with the
standards of 47CFR §§15.101 to 15.109.
Trade Name: Medion
Type or
Model Number: MD 30517
Party Responsible: MEDION AG
Executed on (Date), at (Place):
25th of April, 2006, Essen
SAFETY INSTRUCTIONS
5
Start-Up
Note
Before start-up always read the Chapter “Safety and Precautions” on page 1ff.
Preparations on Your Computer
If you have operated your computer previously with a CRT monitor, it will be necessary for you to
make a few preparations. This is required when your previous monitor was operated with settings
which are not supported by your new TFT monitor.
Supported Monitor Settings
This LCD monitor supports the following modes:
Resolution
Horizontal Frequency
Vertical Frequency
720 x 400
31.47 KHz
70 Hz
640 x 480
31.47 KHz
60 Hz
640 x 480
37.86 KHz
72.8 Hz
640 x 480
37.5 KHz
75 Hz
800 x 600
37.88 KHz
60.3 Hz
800 x 600
48.08 KHz
72.2 Hz
800 x 600
46.87 KHz
75 Hz
1024 x 768
48.36 KHz
60 Hz
1024 x 768
56.48 KHz
70.1 Hz
1024 x 768
60.02 KHz
75 Hz
1280 x 1024* 63.98 KHz
60.02 Hz
1280 x 1024 80.00 KHz
75 Hz
*recommended physical resolution
Check the setting of your video controller by means of “Display Properties” under
9X/ME/2000/XP.
Display Properties
This Windows program offers you the possibility of adapting the display to your monitor. This includes items such as the background image, the screen saver, the Active Desktop (Web) as well as
other settings for your monitor and video card.
The program can be started as follows:
• Right mouse click on Windows desk top and left mouse click on “Properties”.
Or
• Start the “Display” program in “System control”.
6
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n
o
p
(Similar picture)
The resolution can be set under “Screen resolution” (n). Your monitor can display a maximum of
1280 x 1024 image dots.
This resolution corresponds to the physical resolution. TFT monitors achieve complete image quality
at the physical resolution.
Then click “Color quality” (o) to set the color depth (number of colors displayed). Your monitor
supports a maximum color depth of 16 million colors corresponding to 32 bit or “True Color”.
The image repeat frequency can be set under “Advanced” (p). A window with the characteristics of
your video card appears depending on the configuration of your computer.
Under “Adapter” you can change the desired value in
the selection field “List All Modes…”.
The optimum value lies at 60 Hz in the case of a TFT monitor.
The maximum level that can be set is 75 Hz.
(Similar picture)
Caution!
If your setting does not coincide with the values supported by your display, you may not
see any image. The value for the TFT should be 60 Hz and, depending on the setting,
not exceed 75 Hz.
Switch your old device on again and set the applicable values under “Display Characteristics” in accordance with the aforementioned options in this case.
START-UP
7
Fixing the Monitor base
Mount the monitor stand as shown in the diagram. Perform this step before connecting the monitor.
(Similar picture)
Connecting the Monitor
To start using the TFT monitor straight away, please read the “Safety and Precautions” section
(page 1).
We recommend that you also read all the other sections as these contain detailed explanations and
tips on how to use your TFT display.
n
o
p
(Similar picture)
1. Ensure that the TFT monitor is not yet connected to the line power (power cord not yet
plugged in) and neither the TFT monitor nor the computer is switched on.
2. Prepare your computer for the TFT monitor if necessary (see previous pages) with the correct
settings for your TFT.
n Connecting VGA Signal Cable
3. Plug the signal cable into the matching VGA sockets on the computer.
o Connecting Audio Cable
4. Plug the audio cable into the matching sockets on the computer.
p Connecting the Power Supply
5. Plug the power supply cable into the power supply socket of the TFT screen and plug the electric plug into a socket close to the TFT screen (same circuit).
6. Your monitor has an ON/OFF switch, by means of which you can switch the monitor on or off,
on the back. If the switch is set to 0, then no power is consumed. Set the switch to I and next
switch your monitor on using the on/off switch.
7. Then switch on your computer.
8
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Positioning of the Monitor
Please ensure that the monitor is set up in such a way that that reflections, glare and light-dark contrast are avoided (as this will make the screen less attractive to look at).
Your posture
Sitting in one position for long periods can be uncomfortable. To minimize the potential for physical
discomfort or injury, it's important that you maintain proper posture.
• Back - While sitting at your work surface, make sure your back is supported by the chair's
backrest in an erect position or angled slightly backwards.
• Arms - Your arms should be relaxed and loose, elbows close to your sides, with forearms and
hands approximately parallel to the floor.
• Wrists - Your wrists should be as straight as possible while using the keyboard, mouse or
trackball. They should not be bent sideways, or more than 10 degrees up or down.
• Head - Your head should be upright or tilted slightly forward. Avoid working with your head or
trunk twisted.
• Legs - Your thighs should be horizontal or angled slightly downward. Your lower legs should
be near a right angle to your thighs. Your feet should rest flat on the floor. If necessary, use a
footrest, but double check that you have your seat height adjusted correctly before getting a
footrest.
• Overall - Change your position frequently and take regular breaks to avoid fatigue.
START-UP
9
Working Ergonomics
(Similar picture)
• Hand’s support rest: 2” – 4”
• Top line of screen should keep eye’s level or be a little beneath
• Eye’s distance to screen: 20” – 28”
• Legroom (vertical): at least 26”
• Legroom (horizontal): at least 24”
The illustration above should give you a guideline for an ergonomic workplace.
10
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Controls
1
2
2
3
4
5
No. Function
Description
1
Menu/Enter
When this key is pressed the OSD (ON screen display) starts on
your TFT monitor Confirm you selection by pressing this key.
2
Down
When OSD is active this key sets a parameter value and decreases
it.
Decrease volume
Executing it directly lowers the volume.
Up
When OSD is active this key sets a parameter value and increases
it.
Increase volume
Executing it directly raises the volume.
3
Auto
With this key you can automatically adjust the image.
4
Operation indicator
Indicates the operating state.
Blue = Normal mode,
Orange = Stand-by mode
5
Power
With this switch you can switch the TFT monitor ON and OFF.
2
CONTROLS
11
Setting the TFT Monitor
You can set certain parameters for the TFT monitor on the OSD menu (ON screen display).
OSD Menu
(On screen display, all pictures similar)
(Similar picture)
Press the menu key to activate the OSD.
1. Select the options from the main menu with the function selection key 2.
2. Press the menu key to activate the sub-menu.
3. Select the options from the sub-menu with the function selection key 2.
4. Press the menu key to start the adjustment possibility.
5. Set the desired value with the function selection key 2.
6. Press exit to deactivate OSD.
The main functions and adjustment possibilities using the OSD are explained on the next pages.
Caution!
The setting possibilities for the TFT monitor lead only to marginal changes due to this
technology.
Icon
Function
Brightness
Adjust the overall image and background screen brightness.
Contrast
Adjust the image contrast in relation to the background.
H. Position
To move the picture image horizontally left or right.
V. Position
To move the picture image vertically up or down.
H Size
To increase or decrease the horizontal size of image.
Phase
To improve focus clarity and image stability.
Color Select
To adjust color temperature.
12
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Icon
Function
Auto
Auto adjust display mode to its utmost performance according to VGA
setting.
Reset
Reset the currently highlighted control of the factory setting.
Language
Language selection of OSD.
OSD
H. Position
V. Position
Exit
To exit the OSD.
13
Saving Energy
This monitor can be switched into various states of energy saving by the respective computer or
operating system. This meets the current requirements for reduction of power consumption.
The monitor supports the following states of low energy consumption:
Status
Power Consumption
Colour of the indicator
Standby mode (approx.)
ON
< 48 W
Blue
-
OFF
<3W
Orange
6 seconds
The monitor remains – depending on the operating system – in the state of low power consumption,
until you press a button of the keyboard or move the mouse (if available).
It takes approx. 6 seconds for the monitor to switch from standby mode to normal operation.
14
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Service
Troubleshooting
If your TFT monitor should have problems please check if it is properly installed and plugged according to the information given in the “Start-Up” section beginning on page 6). If the problems cannot
be solved, read the following chapter for possible solution.
Finding the problem
Many times, problems have simple causes. We would like to give you some tips to solve some common problems. Should these tips not help, please call us!
Check Connections and Cables
Start by carefully checking all cable connections visually. If the indicator lamps do not function, ensure that the TFT monitor and computer are properly connected to the line power.
Troubleshooting
No display on screen:
Check:
• Network supply: The network cable must rest securely in the socket and the network switch
must be switched on.
• Signal source: Please check that the source of the signal (computer, or other source) is
switched on and that the connecting cables are resting securely in the sockets.
• Image refresh frequency.
The current image refresh frequency must be suitable for the TFT monitor.
• Power saving mode. Press any desired key and move the mouse to deactivate the mode.
• Signal cable pins. If pins are bent, please contact your service dealer.
• Set the appropriate values for your TFT monitor (see “Preparations on your computer”,
page 6).
Picture runs or not stable:
Check:
• Signal cable pins. If pins are bent, please contact your service dealer.
• Signal cable pins: The plugs of the signal cable must rest securely in the sockets.
• Video card. Check whether the settings are correct.
• Image refresh frequencies. Select permissible values for your graphic settings.
• Monitor output signal: The monitor output signal of the computers must match the technical
data of the monitor.
• Remove any interfering equipment (portable telephones, loudspeakers, etc.) from the
vicinity of your TFT monitor.
• Avoid using monitor extension cables.
Colors not displayed cleanly:
Check:
• Check the signal cable pins. If pins are bent, please contact your service dealer.
• Readjust the corresponding settings.
• Avoid using monitor extension cables.
Characters displayed dark, picture too small, too large or not centered, etc.:
Check:
• Readjust the corresponding settings. (Setting TFT monitor, page 12)
SERVICE
15
The display is too light or too dark:
Check:
• Check that the video output level of the computer matches the technical data of the monitor.
• Select Auto Setup, to optimize the settings for brightness and contrast. The display should
show a text page (e.g. Explorer, Word, etc.), to optimize it.
Do you require additional Support ?
If the suggestions in the above section have not solved your problem, please contact the hotline. We
will try and help you over the telephone. However, before you contact your Service Center, please
keep the following information available:
• How is your computer configured?
• What additional peripherals do you use?
• What messages, if any, appear on your screen?
• What software were you using when the error occurred?
• What steps have you already undertaken to solve the problem?
• If you have already been given a customer number, please keep this available.
16
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Maintenance
You can increase the service life of your TFT monitor by taking the following precautions:
Caution!
There are no parts which can be serviced or cleaned inside of the monitor housing.
• Before cleaning always disconnect the power line and all connection cables.
• Do not use any solvents, caustic or gaseous cleaning agents.
• Clean the display with a soft, lent-free cloth.
• Ensure that no water droplets remain on the screen. Water can cause permanent
discoloration.
• Do not expose the screen to bright sunlight or ultraviolet radiation.
• Please keep the packaging material safely and use it exclusively to transport the monitor.
Recycling
Packaging
Your device is packaged to protect it against damage during transportation. The packaging
is manufactured from materials that can be sent to a specialist recycling facility and disposed of in an environmentally-friendly way.
Device
At the end of its life, the appliance must not be disposed of in household rubbish. Enquire
about the options for environmentally-friendly disposal.
Specifications
• Visible display size
17” (43.18 cm), TFT
• Input voltage
Nominal current
Power consumption
AC 100-240 V ~ 50/60 Hz
1.0 A
max. 48 W
• Resolution
1280 x 1024
• Brightness
280 cd/m2 (typ.)
• Contrast
500:1 (typ.)
• Raction time
8 ms (typ.)
• Viewing angle
horizontal
vertical
• RGB input, analog
5-wired SUB-D connector
85°/85° (typ.)
85°/85° (typ.)
• User control
ON/OFF, OSD
• Dimensions (W x H x D)
380 mm x 395 mm x 195 mm
• Temperatures
Operating
Storage
+41°F ~ +95°F (+5° C ~ +35°C)
-4°F ~ +140°F (-20° C ~ +60°C)
• Humidity
(without condensation)
Operating
Storage
< 80%
< 95%
• Loudspeaker (optional)
2x1W
MAINTENANCE
17
Guarantee
The receipt serves as proof of first purchase and should be kept in a safe place. It is required should
you need to make use of the guarantee.
If the product is passed onto another user, then he shall be entitled to guarantee services for the
remaining period of the guarantee. The receipt of purchase as well as this declaration should be
passed onto the new user.
We guarantee that this equipment is in perfect working order and from a technical point of view it
complies with the descriptions in the enclosed documentation. Upon production of the receipt, the
remaining period of guarantee shall pass on from the original parts to the respective replacement
parts. If you hand in this equipment to make use of the guarantee, you must remove all programs,
data and removable storage media. Products which are sent without accessories will be replaced
without accessories. The warranty obligation does not apply in the case of the problem being caused
by an accident, a catastrophe, vandalism, misuse, incorrect use, ignoring the safety and maintenance regulations, changes by software, viruses or another piece of equipment or accessories or by
other modifications not approved by ourselves. This limited guarantee declaration replaces all other
guarantees of express or implied nature. This includes the guarantee of saleability or the suitability
for a certain purpose but is not limited to this. In some countries the exclusion of implied guarantees
is not permissible upon principle. In this case the validity of all express and implied guarantees is
limited to the guarantee period. Once this period has expired, all guarantees become invalid. In
some countries limiting the period of validity for implied guarantees is not permitted, so that the
above limitation does not come into force. If you have any questions with regard to these guarantee
conditions, please contact us.
Pixel Defects on TFT-Displays
Active matrix TFTs with a resolution of 1280 x 1024 pixel (SXGA), which are in turn composed of
three sub-pixels each (red, green, blue), contain about 2.4 million addressable transistors. Because
of this very high number of transistors and their extremely complex production process occasionally
defective or incorrectly addressed pixels or sub-pixels may occur.
There have been several attempts in the past to define the acceptable number of defective pixels.
But this can be difficult and varies widely between different manufacturers.
MEDION, therefore, adheres to the clear and strict requirements of ISO 13406-2, class II, for the
warranty handling of all TFT display products. These requirements are summarized below.
Within ISO-standard 13406-2 the general requirements regarding
pixel defects are defined. Pixel defects are classified into three failure
types and four failure classes. Each individual pixel is made up of
three sub-pixels in the primary colors (red, green, blue).
Rows
Blue
Green
Red
18
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Types of Pixel Failures:
• Type 1:
A constantly lit pixel (a bright, white spot), even though it is not addressed
A white pixel is caused when all three sub-pixel are lit.
• Type 2:
A pixel that does not light up (dark, black spot), although it is addressed
• Type 3:
Abnormal or defective red, green or blue sub-pixels.
(E.g. constantly lit with half the brightness, one color is not shining, blinking or flickering, but
not belonging to Type 1 or 2 Pixel Failures)
In addition: A cluster of type 3 (= 2 or more defective sub-pixels in an array of 5 x 5 pixel). A
cluster is an array of 5 x 5 pixel (15 x 5 sub-pixel).
Classes of Pixel Failures:
Failure class
Type 1 Type 2 Type 3 Cluster v. Type 3
I
0
0
0
-
0
II
2
2
5
-
2
III
5
15
50
5
IV
50
150
500
50
The acceptable number of defects of the above mentioned types in each failure class refers to one
million pixels and has to be calculated according the physical resolution of the display.
This leads to a maximum allowed number in class II type failure:
Resolution
Mn Pixel
Sub-Pixel
(Type s. above)
0.786432
2.359296
2
2
4 -
2
1280 x 1024 (17,18, 19")
1.310720
3.932160
3
3
7 -
3
1600 x 1200 (19“)
1.920000
5.760000
4
4
1024 x 768
(15")
10 - 4
Class I type failure only applies to special applications, e.g. medical applications, and results in corresponding price increases. Class II type failure is the established standard for quality conscious
manufacturers with high quality displays.
Example 1:
A 15” - XGA-display consists of 1024 horizontal and 768 vertical picture dots (pixel), which amounts
to a total of 786,432 pixel. Related to one million pixels this translates into a factor of about 0.8.
Class II type failure consequently allows for two defects each of type 1 and type 2 and 4 defects of
type 3 and 2
clusters of type 3.
Example 2:
A 17” - SXGA-display consists of 1280 horizontal and 1024 vertical picture dots (pixel), which amounts to a total of 1,31 million pixels. Based on one million pixels this translates into a factor of
about 1.31.
Class II type failure consequently allows for three defects each of type 1 and type 2 and 7 defects of
type 3 and 3 cluster of type 3.
These cases are normally not covered by warranty.
If the number of failures exceeds the figures of any category mentioned above then this may be
covered by the
warranty.
GUARANTEE
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case that we have been informed of the possibilities of this type of damage.
In some countries the exclusion or limitation of accompanying or follow-on damage is not legally
accepted so that the above limitations do not come into force.
Copying this manual
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ENGLISH