Intel Server Board SE8500HW4

®
Intel Server Board
SE8500HW4
Tested Hardware and Operating
System List
Revision 1.5
February, 2006
Enterprise Platforms and Services Division
Revision History
Intel® Server Board SE8500HW4
Revision History
Date
Revision #
May 2005
1.0
Initial Release
May 2005
1.1
Removed Intel® SSR316MJ2 storage enclosure
June 2005
1.2
Added the LSI Logic* LSI20320 SCSI adapter,
installation guidelines and removed Intel Confidential
June 2005
1.3
Added Agilent* RMC 3.0 KVM, installation guidelines and
OS certifications
October 2005
1.4
Updated base configuration software stack, updated
supported operating systems, reordered adapter section,
updated adapter driver versions, added Teac floppy
drive, removed Adaptec* ASR-2110, removed QLogic*
QLA2200 and added installation guidelines
November 2005
1.4.1
Changed Red Hat* Enterprise Linux 4 for Intel EM64T to
priority one operating system and lowered Red Hat
Enterprise Linux 3 for Intel EM64T to priority two
1.5
Added new adapters, removed old adapters and OSes,
updated driver versions, added QSI* SDR-089SE DVDROM, added OS certifications and added installation
guidelines
February 2006
ii
Modifications
Revision 1.5
Intel® Server Board SE8500HW4
Disclaimers
Disclaimers
Information in this document is provided in connection with Intel® products. No license, express
or implied, by estoppels or otherwise, to any intellectual property rights is granted by this
document. Except as provided in Intel's Terms and Conditions of Sale for such products, Intel
assumes no liability whatsoever, and Intel disclaims any express or implied warranty, relating to
sale and/or use of Intel products including liability or warranties relating to fitness for a particular
purpose, merchantability, or infringement of any patent, copyright or other intellectual property
right. Intel products are not intended for use in medical, life saving, or life sustaining
applications.
Intel retains the right to make changes to its test specifications at any time, without notice.
The hardware vendor remains solely responsible for the design, sale and functionality of its
product, including any liability arising from product infringement or product warranty.
Intel and Xeon are registered trademarks of Intel Corporation or its subsidiaries in the United
States and other countries.
Copyright © Intel Corporation 2005. *Other names and brands may be claimed as the property
of others.
Revision 1.5
iii
Table of Contents
Intel® Server Board SE8500HW4
Table of Contents
1.
Introduction .......................................................................................................................... 6
1.1
Test Overview.......................................................................................................... 6
1.1.1
Compatibility Testing ............................................................................................... 6
1.1.2
Stress Testing.......................................................................................................... 6
1.2
Pass/Fail Test Criteria ............................................................................................. 7
2.
SE8500HW4 Base System Configurations......................................................................... 9
3.
Supported Operating Systems.......................................................................................... 10
3.1
4.
5.
Operating System Certifications ............................................................................ 11
Adapters and Peripherals.................................................................................................. 12
4.1
PCI-X/PCI Express RAID....................................................................................... 13
4.2
PCI-X/PCI SCSI ..................................................................................................... 13
4.3
PCI-X/PCI Express Fibre Channel......................................................................... 14
4.4
PCI-X/PCI Express Network Interface Card .......................................................... 14
4.5
USB Keyboard & Mouse ........................................................................................ 14
4.6
Tape Drive ............................................................................................................. 15
4.7
Slim Optical Drive .................................................................................................. 15
4.8
USB Floppy & Key Fob Memory Device ................................................................ 15
4.9
Keyboard/Video/Mouse (KVM) Switch................................................................... 15
On-Board Components ...................................................................................................... 16
5.1
SCSI Controller...................................................................................................... 16
5.2
Gigabit Ethernet Controller .................................................................................... 16
5.3
Video Controller ..................................................................................................... 16
5.4
Optional Mass Storage Controllers........................................................................ 16
6.
Hard Disk Drives................................................................................................................. 17
7.
Installation Guidelines ....................................................................................................... 18
7.1
Front panel video output does not function with shipped ATI* driver for Microsoft*
Windows* 2003 Enterprise Edition versions ............................................................................ 18
7.2
System will hang at startup when both the Adaptec* ASR-2230SLP and LSI Logic*
LSI22320-R are installed ......................................................................................................... 18
7.3
Unable to install Microsoft Windows 2003 Enterprise x64 Edition to drives attached
to an Adaptec ASR2230SLP ................................................................................................... 18
7.4
LSI Logic MegaRAID2* driver does not load correctly with Red Hat* Enterprise
Linux 3 Update 4 EM64T ......................................................................................................... 18
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Intel® Server Board SE8500HW4
Table of Contents
7.5
System will hang at startup when RAID on MotherBoard (ROMB) is enabled and
LSI Logic LSI20320 is installed ............................................................................................... 19
7.6
System may hang when updating the LSI Logic LSI22320-R firmware................. 19
7.7
System may hang at startup when onboard SCSI option ROM is disabled and any
LSI SCSI card has its option ROM enabled............................................................................. 19
7.8
System may not boot when Emulex* LP10000ExDC is enabled ........................... 20
7.9
Intel® PRO/1000 MT adapters not seen in slot 2 ................................................... 20
7.10
System will hang at startup or blue screen in Microsoft Windows when LSI Logic
RAID adapters are used in conjuction with Intel RAID adapters ............................................. 20
7.11
Hitachi* Ultrastar* 10K300 hard drive family cannot be used in slot 5 on Intel®
Server Platform SR4850HW4.................................................................................................. 20
7.12
Red Hat Enterprise Linux 4 U1 and SuSE* Linux Enterprise Server 9 SP2, IA32
versions, require an extra kernel parameter when using more than 2 Intel® Xeon® processor
7000 sequence ........................................................................................................................ 21
7.13
Red Hat Enterprise Linux 3 U6, EM64T version, installation does not support using
more than 2 Intel® Xeon® processor 7000 sequence............................................................... 21
7.14
Red Hat Enterprise Linux 4 U1, EM64T version, fully supports only 2 Intel® Xeon®
processor 7000 sequence ....................................................................................................... 21
7.15
Installation and reinstallation of Intel Fibre Channel Module drivers on Microsoft
Windows Server 2003 Enterprise Edition 32-bit fails............................................................... 21
7.16
Microsoft Windows 2003 Enterprise Edition pre-SP1 may hang during installation
with more than eight logical processors .................................................................................. 22
7.17
Linux OSes may not correctly report the total amount of available memory if the
BIGSMP kernel is not used during installation......................................................................... 22
7.18
Linux OSes will kernel panic at startup when 64GB of main memory is used for the
installation 22
7.19
Revision 1.5
Mouse is not usable in LSI Logic WebBIOS configuration utility ........................... 22
v
Introduction
1.
Intel® Server Board SE8500HW4
Introduction
This document is intended to provide users of the Intel® Server Board SE8500HW4 with a guide
to the different operating systems (OSes), adapter cards, and peripherals tested by Intel on this
platform.
This document will continue to be updated as new add-in cards, peripherals, and operating
systems are tested or until the SE8500HW4 is no longer in production. Each new release of the
document will present updated information as well as continue to provide the information from
previous releases.
Intel will only provide support to those add-in cards and peripherals under the specified system
configuration (system BIOS and firmware) and operating systems and versions to which they
were tested.
1.1
Test Overview
Testing performed on the SE8500HW4 is classified under two separate categories: compatibility
testing and stress testing.
1.1.1
Compatibility Testing
Basic compatibility testing is performed with each supported operating system. Basic
compatibility testing validates that the server can be used to install the operating system and the
base hardware feature set is functional. A small set of peripherals is used for installation
purposes only. No add-in cards are tested. Testing may include network connectivity and
running of proprietary and industry standard test suites.
1.1.2
The latest version of an operating system signifies the latest supported version
at the time of the actual test run. Each new release of this document may have
a newly supported release of a given operating system. Previous releases of a
supported operating system may not be tested beyond the basic compatibility
test process.
Stress Testing
Stress testing is performed only on the most current release of a supported operating system at
the time of a given validation run. The stress testing process consists of three areas: base
platform, minimum stress testing, and full stress testing.
Base platform: Each base platform will successfully install a given operating system,
successfully run a disk stress test, and successfully run a network stress test.
Minimum stress testing: Multiple adapter validation (MAV) testing uses configurations and test
suites to gain an accurate view of how the server performs under varying complex
configurations while interacting with network clients. All slots are populated with adapters that
are running I/O (network, Fibre Channel, SCSI traffic). In conjunction with I/O traffic, a workload
is run in parallel to consume processor and memory bandwidth. Each configuration is tested
for at least 12 hours.
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Revision 1.5
Intel® Server Board SE8500HW4
Introduction
Full stress testing: This test sequence uses MAV configurations that include add-in adapters
in all available slots, each running I/O (network, Fibre Channel, SCSI traffic) for a minimum 100hour test run without injecting errors. In conjunction with I/O traffic, a workload is run in parallel
to consume processor to memory bandwidth. Each configuration passes an installation test, a
network/disk stress test, and tape backup test. Any significant issues that occur will require a
complete test restart.
1.1.2.1
Support Commitment for Adapter/Peripheral Compatibility and Stress
Testing
Intel commits to provide the following level of customer support for operating systems that
receive adapter/peripheral compatibility testing:
•
Intel will attempt to work with the vendor to resolve any compatibility issues between the
platform and the operating system, adapter or peripheral. However, the vendor is under
no obligation to resolve the issue.
Intel commits to provide the following level of customer support for operating systems that
receive adapter/peripheral compatibility and stress testing:
•
•
•
•
•
1.2
Intel will provide support for customer issues with these operating systems involving
installation and/or functionality of the server board with or without the adapters and
peripherals listed in this document as having been tested under the particular operating
system.
Support is defined as assistance in root causing issues, and determining a customer
acceptable resolution to the issue associated with the operating system. The resolution
may include, but is not limited to, on-board controller driver changes, engaging the
vendor for resolution, BIOS changes, firmware changes, or determining a customer
acceptable workaround for the issue.
Intel will provide and test operating system drivers for each onboard video, network, and
storage controller.
Intel will enable vendors to provide driver support for add-in adapters using these
operating systems.
Intel will go through some of the steps to achieve certification to ensure its customers do
not run across any problems, but the actual certification is the responsibility of the
individual customer.
Pass/Fail Test Criteria
For each operating system, adapter, and peripheral configuration, a test passes if specific
criteria are met. Specific configurations may have had particular characteristics that were
addressed on a case-by-case basis. In general, a configuration passes testing if the following
conditions are met:
•
The operating system installed without issue:
- Manufacturer’s installation instructions or Intel’s best-known methods were used for
the operating system installation.
- No extraordinary workarounds were required during the operating system
installation.
Revision 1.5
7
Introduction
Intel® Server Board SE8500HW4
The server system behaved as expected during and after the operating system
installation.
- Application software installed and executed normally.
Hardware compatibility tests ran to completion without issue.
Test software suites executed successfully:
- Test and data files were created in the correct directories without issue.
- Files copied from client to server and back compare to the original with zero issues
reported.
- Clients remain connected to the server system.
- Industry standard test suites run to completion with zero issues reported.
-
•
•
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Revision 1.5
Intel® Server Board SE8500HW4
2.
SE8500HW4 Base System Configurations
SE8500HW4 Base System Configurations
The following table lists the base configurations tested. Base configurations will change as new
revisions of the Intel® Server Board Set SE8500HW4 are released and/or new system BIOS,
BMC firmware are flashed onto the board in the factory. Each base configuration is assigned an
identifier number that is referenced in the tables throughout this document. New base
configurations are added with each new release of this document.
Base
System
Identifier
Number
1
2
Board Type
Board
Number
(PBA)
Front Panel I/O Board
C65075-301
Memory Board
C53307-501
SCSI Backplane
Board
C53306-425
Power Distribution
Board
C90042-300
Main Board
C51891-603
Front Panel I/O Board
C61338-200
Memory Board
C53307-501
SCSI Backplane
Board
C61492-405
64-bit Intel® Xeon®
Processor MP with 1MB
L2 cache at 3.16GHz
Power Distribution
Board
C55207-300
Dual-core Intel® Xeon®
processor 7040
Main Board
C51891-603
Dual-core Intel® Xeon®
processor 7010
Processors
Notes
®
®
64-bit Intel Xeon
Processor MP with 8MB
L3 cache at 3.33GHz
64-bit Intel® Xeon®
Processor MP with 8MB
L3 cache at 3GHz
4U Chassis
(C92307-006)
64-bit Intel® Xeon®
Processor MP with 4MB
L3 cache at 2.83GHz
64-bit Intel® Xeon®
Processor MP with 1MB
L2 cache at 3.66GHz
6U Chassis
(C92308-006)
The most current software stack (BIOS/BMC/FRUSDR) is available at http://support.intel.com/.
Revision 1.5
9
Supported Operating Systems
3.
Intel® Server Board SE8500HW4
Supported Operating Systems
The following table provides a list of supported operating systems for the Intel® Server Board
Set SE8500HW4. Each of the listed operating systems was tested for compatibility with a base
system configuration. Operating system compatibility testing verifies that the operating system
will install and function with all on-board devices listed below. All priority one operating
systems, those receiving both compatibility and stress, were tested under fully loaded
configurations (adapters and hard drives populating all slots) with significant stress.
Any variations to the standard operating system installation process are documented in the
installation guidelines section of this document. If there is not an installation guideline noted in
the following table, then the operating system installed as expected using the manufacturer’s
installation instructions or Intel’s best-known methods.
Operating System
Type of Testing
Update Level
Notes
Microsoft* Windows* Server 2003 Enterprise x64 Edition
Compatibility & Stress
Service Pack 1
Refer to IG 7.16
Microsoft Windows Server 2003 Enterprise Edition 32-bit
Compatibility & Stress
Service Pack 1
Refer to IG 7.16
Microsoft Windows 2000 Advanced Server
Compatibility only
Service Pack 4
Red Hat* Enterprise Linux 4 for Intel EM64T
Compatibility & Stress
Red Hat* Enterprise Linux 4 32-bit
Compatibility only
Red Hat Enterprise Linux 3 for Intel EM64T
Update 1
Refer to IG 7.14,
7.17 & 7.18
Update 1
Refer to IG 7.12,
7.17 & 7.18
Compatibility only[1]
Update 6
Refer to IG 7.13
Red Hat Enterprise Linux 3 32-bit
Compatibility only
Update 6
Refer to IG 7.12
SuSE* Linux Enterprise Server 9 for Intel EM64T
Compatibility & Stress
Service Pack 2
Refer to IG 7.12,
7.17 & 7.18
SuSE* Linux Enterprise Server 9 32-bit
Compatibility only
Service Pack 2
Refer to IG 7.12,
7.17 & 7.18
[1]
Note: Red Hat* Enterprise Linux 3 Update 4 for Intel EM64T was revised to receive
compatibility only testing mid-way through initial SRA validation testing because required
Independent Hardware Vendor driver updates were not available. See section 4 for specific
adapter information related to this operating system.
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Intel® Server Board SE8500HW4
3.1
Supported Operating Systems
Operating System Certifications
Listed below are the operating systems that Intel will certify with the Intel® Board Set
SE8500HW4. However, the customer is responsible for their own certification from the
individual operating system vendors. In many cases, the customer may leverage their operating
system certifications from the testing tables below. See the comments column next to each
operating system in the table below for additional information. Intel’s certifications, precertification, and operating system testing may help reduce some of the risk in achieving
customer certifications with the operating system vendors.
Operating System
Certification Listing
Microsoft* Windows* Server 2003
Enterprise 32-bit Edition
Go to https://winqual.microsoft.com/
WHQL Certification numbers: 974159, 975817, 1053042,
1080373, 1080820
Microsoft* Windows* Server 2003
Enterprise x64 Edition
Go to https://winqual.microsoft.com/
WHQL Certification numbers: 1053042, 1080373, 1080820
Red Hat* Enterprise Linux 4
Go to http://bugzilla.redhat.com/hwcert/show.cgi?id=177179
SuSE* Linux Enterprise Server 9
Go to http://developer.novell.com/yessearch/Search.jsp
Certification numbers are:
81069, 81076, 81078, 81079, 81080, 81081, 81082, 81083
Revision 1.5
Notes
11
Adapters and Peripherals
4.
Intel® Server Board SE8500HW4
Adapters and Peripherals
Add-in adapter card and peripheral compatibility and stress testing was performed with the
latest available version of an operating system and card software (driver, BIOS, firmware, etc.)
at the time the validation testing occurred. Please contact the card vendor for current available
software.
Note that not all adapter cards may have been tested under all operating systems. The
following notation is used in the tested adapters and peripherals table below to indicate the
support level that Intel provides for a particular adapter under a particular operating system:
Number (i.e. 1)
This adapter or peripheral has been tested and is supported under the specific
configuration identified in the base system configurations table in Section 2 of this
document.
Number in brackets (i.e. [1])
This adapter or peripheral has been tested, but is NOT supported under the specific
configuration identified in the base system configurations table in Section 2 of this
document.
NT
This adapter or peripheral has not been tested under this operating system and is not
supported under this operating system.
ND
This adapter or peripheral has not been tested under this operating system due to
limitations in Independent Hardware Vendor (IHV) driver availability, and is not
suported under this operating system.
Any variations to the standard adapter installation process or to expected adapter functionality
are documented in the Installation Guidelines section of this document. If there are installation
guidelines affecting a particular adapter and operating system combination, these are
referenced in the following table. If there is not an installation guideline noted in the following
table, then the adapter installed and functioned as expected using manufacturer’s installation
instructions or Intel’s best-known methods.
Testing of adapters cards normally is performed with unused add-in adapters
and onboard controller expansion ROMs disabled in BIOS Setup. Intel
recommends that customers disable the option ROM for add-in controllers
and/or the on-board controllers when not booting from the controller or needing
to use its built in utilities.
*New for THOL v1.4*
A superscript designation has been added to each adapter (sections 4.1-4.4) to help illustrate
what level of testing it received and whether or not the driver is available in the base OS. The
designations are as follows:
P1
P2
NAT
The adapter received full stress testing in a fully loaded configuration
The adapter received compatibility testing ensuring it worked with other
adapters in a fully loaded configuration but received no stress testing
The driver for this adapter is available natively in the base OS
The adapters are divided into categories below based on their functionality.
12
Revision 1.5
5.4.19.0
6.45.3.64
(Intel brand)
6.45.2.32
(Intel brand)
Installation
Guidelines
5.4.19.0
SuSE* Linux
Enterprise Server 9
(32-bit and Intel
EM64T versions)
4.2.1.7372
Red Hat Enterprise
Linux 3 (32-bit and
Intel EM64T
versions)
4.2.1.7372
Red Hat* Enterprise
Linux 4 (32-bit and
Intel EM64T
versions)
FW-7348
PCI-X/PCI Express RAID
Adaptec*
ASR-2130/2230SLPP1
PCI-X*
133MHz
SRCU42LP2
Intel®
SRCU42XP2
LSI Logic*
2.42.02-R07A
FW-413Z
PCI
Express*
FW-514K
MegaRAID* U320-2P2
PCI 66MHz
FW-413Y
MegaRAID U320-2eP2
PCI
Express
FW-514L
MegaRAID U320-2x/4xP1
PCI-X
133MHz
FW-413Y
PCI 66MHz
B-3.10.0
SRCU42E
4.2
Interface
Microsoft*
Windows* Server
2003 Enterprise
Edition 32-bit
Model
Microsoft*
Windows* Server
2003 Enterprise x64
Edition
4.1
Adapters and Peripherals
Firmware BIOS,
Setup Utility
Manufacturer
Intel® Server Board SE8500HW4
P1
1.1.2-LK2
ND
3.04
Refer to IG
7.2 & 7.3
3.04
Refer to IG
7.10
Refer to IG
7.10
2.10.9.01
Refer to IG
7.10
2.20.4.6
6.45.3.64
(LSI brand)
1.1-5
6.43.2.32
(LSI brand)
2.20.4.6
Refer to IG
7.4 & 7.10
Refer to IG
7.4 & 7.10
2.10.8.2
Refer to IG
7.4 & 7.10
PCI-X/PCI SCSI
ASC-29160/39160P2
Adaptec
ASC-29320A-R/39320A-R P1
LSI20320/20320-RP2
LSI Logic
P1
LSI22320-R
Revision 1.5
6.3.11
7.0.000.000
1.3.11NAT
B-4.30
PCI-X
133MHz
FW-1.03.23
NAT
1.10.05.00
1.10.05.00
3.01.16
NAT
2.05.16.0111NAT
2.0.14
NAT
3.02.18
Refer to IG
7.5 & 7.7
Refer to IG
7.6 & 7.7
13
7.1.14
PCI-X/PCI Express Fibre Channel
LP1050ExP2
1.90a4
LP10000ExDCP1
Emulex*
LPE11002P2
PCI
Express
QLE2360/2362P2
QLogic*
1.11A0
Emulex
LP10000/LP10000DCP1
14
Refer to IG
7.8
NT
9.02.17
8.01.00b7
7.03.00
1.90a4
5.1.11.0
8.0.16.6_x2
7.1.14
1.11A0
B-1.34
8.01.00b7
8.0.16.6NAT
NA
PCI-X
133MHz
8.0.16.6_p3
8.0.16.6_p3
NAT
8.00.02NAT
9.02.17
7.03.00
8.01.00b7
PCI-X/PCI Express Network Interface Card
PRO/100+ S Dual Port –
PILA8472D3G1PP2
PRO/1000 MT Dual Port –
PWLA8492MTP1
PRO/1000 MF Dual Port –
PWLA8492MFP1
PRO/1000 MT –
PWLA8490MTP2
PRO/1000 MF –
PWLA8490MFP2
Intel
4.5
1.10.4
8.0.16.6_x2
B-1.69
QLA2340/2342P1
QLogic
1.10a4
NA
LP9802/LP9802DCP1
4.4
Installation
Guidelines
8.0.16.6NAT
SuSE* Linux
Enterprise Server 9
(32-bit and Intel
EM64T versions)
Red Hat Enterprise
Linux 3 (32-bit and
Intel EM64T
versions)
Microsoft*
Windows* Server
2003 Enterprise
Edition 32-bit
Interface
Microsoft*
Windows* Server
2003 Enterprise x64
Edition
Model
Red Hat* Enterprise
Linux 4 (32-bit and
Intel EM64T
versions)
4.3
Intel® Server Board SE8500HW4
Firmware BIOS,
Setup Utility
Manufacturer
Adapters and Peripherals
8.0.16.0NAT
PCI 33MHz
7.1.8NAT
3.3.6NAT
Refer to IG
7.9
PCI-X
133MHz
NA
8.6.11.0
6.1.16
5.6.10.1NAT
6.1.16
USB Keyboard & Mouse
Belkin*
ErgoBoard* Pro Keyboard
Logitech*
Internet Navigator*
Keyboard
USB
NA
1, 2
1, 2
1, 2
Revision 1.5
1, 2
1, 2
Refer to IG
7.9
Microsoft*
Natural* Keyboard
Kensington*
PilotMouse* Optical Mouse
Logitech
First Wheel Optical Mouse
Microsoft
Wheel Mouse Optical
Mouse
4.6
USB
NA
1, 2
1, 2
1, 2
3.6.0
3.6.0
1, 2
1, 2
1, 2
1, 2
1, 2
1, 2
1, 2
1, 2
1, 2
1, 2
1, 2
1, 2
1, 2
1, 2
1, 2
Installation
Guidelines
SuSE* Linux
Enterprise Server 9
(32-bit and Intel
EM64T versions)
Red Hat Enterprise
Linux 3 (32-bit and
Intel EM64T
versions)
Red Hat* Enterprise
Linux 4 (32-bit and
Intel EM64T
versions)
Microsoft*
Windows* Server
2003 Enterprise
Edition 32-bit
1, 2
1, 2
Tape Drive
Quantum*
4.7
DLTVS160 (Half height)
SDLT600 (Full height)
U160 SCSI
V34
V30
NT
Slim Optical Drive
QSI*/Philips*
SDR-083SE/SDRM0824
QSI/Philips
SDR-089SE (RoHS)
4.8
Interface
Microsoft*
Windows* Server
2003 Enterprise x64
Edition
Model
Adapters and Peripherals
Firmware BIOS,
Setup Utility
Manufacturer
Intel® Server Board SE8500HW4
ATA33
MX20
USB Floppy & Key Fob Memory Device
Teac*
FD05PUB Floppy drive
Iomega*
Lexar*
SanDisk*
4.9
Mini USB 2.0 Drive (512 MB
& 1GB)
Jump Drive* Pro 80X USB
2.0 (512MB & 1GB)
Cruzer* Mini USB 2.0
(512MB & 1GB)
USB
NA
Keyboard/Video/Mouse (KVM) Switch
Agilent*
RMC 3.0 – N2523A
PCI-X
100MHz
A.06.04.60
USB
NA
Auto View* 2000
Avocent*
NTI*
Revision 1.5
Auto View 1000R
UNIMUX-USBV-xU
15
On-Board Components
5.1
ATI*
5.4
Intel®
16
53C1030 Ultra320*
FW-NVJB1
1.10.02NAT
1.09.11NAT
7.100cNAT
7.100c
3.01.16NAT
Installation
Guidelines
SuSE* Linux
Enterprise Server 9
(32-bit and Intel
EM64T versions)
3.02.18NAT
Refer to
IG 7.7
Gigabit Ethernet Controller
Broadcom*
5.3
Red Hat Enterprise
Linux 4 (32-bit &
Intel EM64T
versions)
SCSI Controller
LSI Logic*
5.2
Model
Microsoft Windows
Server 2003
Enterprise Edition
32-bit
Manufacturer
Microsoft* Windows*
Server 2003
Enterprise x64
Edition
On-Board Components
Firmware BIOS,
Setup Utility
5.
Intel® Server Board SE8500HW4
NetXtreme* BCM5704
FW-3.36
8.2.18
Video Controller
Radeon* 7000
NA
8.15 (6.14.10.6553)
4.0.1NAT
4.3.99.902NAT
Refer to
IG 7.1
Optional Mass Storage Controllers
RAID Controller
SROMBU42E (RAID On
Main Board (ROMB))
Fibre Channel Module –
AHWFCMOD
FW-514K
B-1.06
6.45.3.64
6.45.2.32
9.0.2.17
2.20.4.6
8.01.00B7
Revision 1.5
Refer to
IG 7.5 &
7.19
Refer to
IG 7.15
Intel® Server Board SE8500HW4
6.
Hard Disk Drives
Hard Disk Drives
The hard drives listed in the following table have been tested on the Intel® Server Board Set
SE8500HW4, in on-site validation labs, and/or by individual drive vendors. The following
operating system identifiers are used in the table to specify which operating system each drive
was tested under.
Identifier number
Operating System
1
Microsoft* Windows* Server 2003 Enterprise Edition
2
Red Hat* Enterprise Linux 4 Update 1
3
SuSE* Linux Enterprise Server 9 SP-2
The following notation is used in the tested hard drives table below to indicate the support level
that Intel provides for a particular hard drive with a particular operating system:
Number (i.e. 1)
This hard drive has been tested and is supported under the operating system
identified by the operating system identification number.
Number in brackets (i.e. [1])
This hard drive has been tested, but is NOT supported under the operating system
identified by the operating system identification number.
NT
This adapter or peripheral has not been tested under this operating system and is not
supported under this operating system.
All hard disk drives below use the U320/SCA interface.
Manufacturer
Product Family
Model Number
MAT 10K
MAT3300NC
MAU 15K
MAU3147NC
Ultrastar* 10K300
HUS103030FL380
0
Atlas* 10K-V
8D300J0
Atlas 15K-II
8E147J0
Cheetah* 10K-7
ST3300007LC
Cheetah 15K-3
ST318453LC
Cheetah 15K-4
ST3146854LC
Fujitsu*
Hitachi*
Maxtor*
Seagate*
[1]
RPM
10K
RPM
15K
RPM
10K
RPM
10K
RPM
15K
RPM
10K
RPM
15K
RPM
15K
RPM
Drive
size[1]
Tested
Operating
Systems
Installation
Guidelines
300GB
147GB
Refer to IG
7.11
300GB
300GB
1,2,3
147GB
300GB
18GB
146GB
Note: All hard drives within the product families listed above are supported regardless of size.
Revision 1.5
17
Installation Guidelines
Intel® Server Board SE8500HW4
7.
Installation Guidelines
7.1
Front panel video output does not function with shipped ATI*
driver for Microsoft* Windows* 2003 Enterprise Edition versions
Issue:
The front panel video output does not function properly.
Guideline:
The user needs to boot the system using the rear video output and then follow
these steps:
1.
2.
3.
4.
Status:
7.2
Obtain newest ATI driver from Intel or ATI
Go to Control Panel Æ Display Æ Settings Tab Æ Advanced
Uninstall current ATI driver
Install new driver currently 8.15
Microsoft may incorporate this new driver in a future service pack.
System will hang at startup when both the Adaptec* ASR2230SLP and LSI Logic* LSI22320-R are installed
Issue:
System will not boot with both an ASR-2230SLP and LSI22320-R installed.
Guideline:
Do not install both of these cards at the same time until a fix is available.
Status:
This has been resolved in BIOS P05.1 and above.
7.3
Unable to install Microsoft Windows 2003 Enterprise x64 Edition
to drives attached to an Adaptec ASR2230SLP
Issue:
When using the 4.2.1.7367 driver during OS installation, the install prompts a
second time for the driver and is unable to complete the install. When the
ASR2230SLP is not used to store the primary boot drive it functions correctly.
Guideline:
Don’t use the ASR2230SLP as the primary boot drive until a new driver is
available.
Status:
This issue has been resolved with the latest driver from Adaptec.
7.4
Issue:
18
LSI Logic MegaRAID2* driver does not load correctly with Red
Hat* Enterprise Linux 3 Update 4 EM64T
During install, the system loads the MegaRAID driver and then attempts to load
the MegaRAID2 driver. However, it does not load successfully so the RAIDs
attached to the ROMB are not seen.
Revision 1.5
Intel® Server Board SE8500HW4
Installation Guidelines
Guideline:
Perform a “noprobe” install and load only the MegaRAID2 driver. After that, all
RAIDs should be visible to the OS.
Status:
No additional fixes are expected. Continue to use the workaround.
7.5
System will hang at startup when RAID on MotherBoard (ROMB)
is enabled and LSI Logic LSI20320 is installed
Issue:
System will not boot with both ROMB enabled and LSI Logic 20320 installed.
Guideline:
Disable ROMB when booting with the LSI 20320 card installed in the system.
Status:
This issue will be resolved in BIOS P07 (ETA early March) and above, though
the option ROM for the slot the adapter is in should be turned off to allow the
onboard adapter to control it.
7.6
System may hang when updating the LSI Logic LSI22320-R
firmware
Issue:
LSI firmware driver can cause the system to hang when updating the firmware.
Guideline:
Use only the IME version of the firmware, not the IT or IS versions.
Status:
This issue is resolved by using the IME firmware.
7.7
System may hang at startup when onboard SCSI option ROM is
disabled and any LSI SCSI card has its option ROM enabled
Issue:
The SE8500HW4 implementation of the LSI Logic 53C1030 onboard SCSI/RAID
controller works in conjunction with system BIOS to initialize the device. LSI
Logic SCSI cards are not able to initialize the onboard device, either the onboard
option ROM or SCSI card option ROM must be disabled to boot.
Guideline:
Two options are available before adding a LSI Logic SCSI card to the system:
Status:
Revision 1.5
•
To use both the onboard and the LSI SCSI card: in BIOS Setup disable
the option ROM for the slot where the LSI Logic SCSI card will be
installed. After installing the SCSI card, the onboard option ROM will
execute and will control the added card. Both the added and the onboard
SCSI will be functional.
•
To use just the LSI SCSI card: in BIOS Setup disable the onboard SCSI
controller. This will allow the added card to run but the onboard SCSI will
not be functional.
This is working as designed, there is no fix planned for this issue.
19
Installation Guidelines
7.8
Intel® Server Board SE8500HW4
System may not boot when Emulex* LP10000ExDC is enabled
Issue:
System may not boot from any peripheral device with the Emulex LP10000ExDC
enabled.
Guideline:
The failure occurs when multiple Option ROMs use the Extended BIOS Data
Area. The work-around is to disable all Option ROMs except the ROM which
controls the boot drive via the BIOS setup.
Status:
This has been resolved in BIOS P05.1 and above.
7.9
Intel® PRO/1000 MT adapters not seen in slot 2
Issue:
During resets and power state transitions the NIC may briefly draw more than
375 mA of current. For safety, the SE8500HW4 slot 2 hot plug controller will
disable the slot when such an over current condition is present. During POST,
this card will not be seen by the BIOS.
Guideline:
Use this NIC only in slots 6 or 7 (non hot-plug slots).
Status:
There is no fix planned for this issue.
7.10 System will hang at startup or blue screen in Microsoft Windows
when LSI Logic RAID adapters are used in conjuction with Intel
RAID adapters
Issue:
LSI Logic RAID adapters and Intel RAID adapters (including ROMB) share a
common implementation. At POST this can cause software conflicts between
the adapters, and at OS runtime this can cause incompatible driver versions to
be loaded and applied to the wrong adapter.
Guideline:
LSI Logic RAID adapters cannot be used in the same system with Intel RAID
adapters or when ROMB is enabled.
Status:
There is no fix planned for this issue.
7.11 Hitachi* Ultrastar* 10K300 hard drive family cannot be used in
slot 5 on Intel® Server Platform SR4850HW4
Issue:
The inrush current of the Hitachi hard drive in slot 5 on the Intel® Server Platform
SR4850HW4 causes the circuit protection of the SCSI backplane to activate and
disable the drive.
Guideline:
Use other certified hard drives or do not use in slot 5.
Status:
This issue has been resolved with the new SCSI backplane that is included in
systems with a top assembly number of C92307-005 or greater.
20
Revision 1.5
Intel® Server Board SE8500HW4
Installation Guidelines
7.12 Red Hat Enterprise Linux 4 U1 and SuSE* Linux Enterprise
Server 9 SP2, IA32 versions, require an extra kernel parameter
when using more than 2 Intel® Xeon® processor 7000 sequence
Issue:
The default kernels included in these releases do not support more than eight
logical processors by default.
Guideline:
Adding acpi=bigsmp to the kernel command line during boot this will allow the
installation to continue and support up to 16 logical processors.
Status:
A fix from the vendor will be available in the future.
7.13 Red Hat Enterprise Linux 3 U6, EM64T version, installation does
not support using more than 2 Intel® Xeon® processor 7000
sequence
Issue:
The kernel included with this release does not support more than eight logical
processors. If more than eight logical processors are installed in the system, the
installation kernel will not boot.
Guideline:
Either use the 32-bit version of the operating system or disable Hyper Threading
in BIOS Setup. Disabling Hyper Threading will lower the logical processors seen
by the operating system to six/eight.
Status:
A fix from the vendor will be available in the future.
7.14 Red Hat Enterprise Linux 4 U1, EM64T version, fully supports
only 2 Intel® Xeon® processor 7000 sequence
Issue:
The kernel included with this release cannot use more than eight logical
processors. The installation process will complete but the operating system will
only be able to utilize eight processors.
Guideline:
Either use the 32-bit version of the operating system, or disable Hyper Threading
in BIOS Setup. Disabling Hyper Threading will lower the logical processors seen
by the operating system to six/eight.
Status:
A fix from the vendor will be available in the future.
7.15 Installation and reinstallation of Intel Fibre Channel Module
drivers on Microsoft Windows Server 2003 Enterprise Edition 32bit fails
Issue:
Revision 1.5
The installation and reinstallation of the Intel Fibre Channel Module fails because
the drivers do not have a valid security catalog file and the .inf file does not
correctly identify the installed card when running the hardware wizard.
21
Installation Guidelines
Guideline:
Use the newly released driver; 9.1.0.11.
Status:
This is resolved with the new driver.
Intel® Server Board SE8500HW4
7.16 Microsoft Windows 2003 Enterprise Edition pre-SP1 may hang
during installation with more than eight logical processors
Issue:
During pre-SP1 OS installation, with four Dual-Core Intel® Xeon® processors
7000 sequence, chipset interrupts may go un-serviced due to the OS and
hardware not being in sync.
Guideline:
Ensure Microsoft Windows 2003 Enterprise Edition with SP1 is used for the
installation. Alternatively Hyper Threading may be disabled in BIOS during the
OS install and re-enabled once completed.
Status:
There is no fix is planned for this issue.
7.17 Linux OSes may not correctly report the total amount of
available memory if the BIGSMP kernel is not used during
installation
Issue:
If any Linux OS is installed using <4GB of main memory and later upgraded to
>4GB it will not correctly show the amount of memory available.
Guideline:
To avoid this issue use the kernel parameter acpi=BIGSMP during installation
regardless of the amount of memory currently installed.
Status:
There is no fix planned for this issue.
7.18 Linux OSes will kernel panic at startup when 64GB of main
memory is used for the installation
Issue:
Any Linux OS will kernel panic at startup if 64GB of main memory is used
because there is not enough PCI address space available to initialize the OS.
Guideline:
Add the kernel parameter "swiotlb=8192" or install with less memory.
Status:
BIOS P07 will have a BIOS setup option to increase the size of the PCI address
space. The default for this option will be 2GB which resolves the issue. Red Hat
and SuSE will release a fix in a future release.
7.19 Mouse is not usable in LSI Logic WebBIOS configuration utility
Issue:
22
Mouse is not usable in the LSI Logic WebBIOS configuration utility <CTRL H>
because it is not supported by the system BIOS.
Revision 1.5
Intel® Server Board SE8500HW4
Installation Guidelines
Guideline:
Continue to use the keyboard in WebBIOS or use <CTRL M> to enter legacy
BIOS setup.
Status:
A fix from the vendor may be available in the future.
Revision 1.5
23