Aastra Models 9000i and 6700i Series SIP IP Phones

Aastra Models 6700i and 9000i
Series SIP IP Phones
SIP 3.3.1 Service Pack 2
Hot Fix 1 Release Notes
RN-001037-03 REV11 – 09.2013
Content
SIP IP Phone Models 6700i and 9000i Series Phones Release Notes
3.3.1 Service Pack (SP)2 Hot Fix (HF)1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
About this Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Release Notes Topics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
General Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Release Content Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Hardware Supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Bootloader Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
New Features in Release 3.3.1 SP2 HF1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Configuration Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Additional Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Configuration Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Option to Remove the “More” Softkey when Not Required . . . . . . . . . . . . . . . . . . 5
Disabling Line Hard Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Ring Tones for BLF/List-Monitored Extensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Issues Resolved in Release 3.3.1 SP2 HF1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Contacting Aastra Telecom Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
II
RN-001037-03 REV11 – 09.2013
SIP IP Phone Models 6700i and 9000i
Series Phones Release Notes 3.3.1
Service Pack (SP)2 Hot Fix (HF)1
About this Document
This document provides details on new features and/or issues resolved for the 6700i
Series SIP IP Phones (6730i, 6731i, 6735i, 6737i, 6739i, 6753i, 6755i, 6757i, 6757i CT)
and the 9000i Series SIP IP Phones (9143i, 9480i, 9480i CT) for Release 3.3.1 SP2 HF1.
Note:
This release applies to the phone models mentioned above only.
For more detailed information about features associated with each phone, and for
information on how to use the phones, see your model-specific SIP IP Phone Installation Guide and the SIP IP Phone User Guide.
For detailed information about more advanced features, see the Aastra Models 9000i
and 6700i Series SIP IP Phones Administrator Guide and/or the Development Guide XML
API For Aastra SIP Phones.
Release Notes Topics
Topics in these release notes include:
• General Information
• New Features in Release 3.3.1 SP2 HF1
• Additional Information
• Issues Resolved in Release 3.3.1 SP2 HF1
• Contacting Aastra Telecom Support
RN-001037-03 REV11 – 09.2013
1
SIP IP Phone Models 6700i and 9000i Series Phones Release Notes 3.3.1
General Information
Release Content Information
This document provides release content information on the Aastra 9000i and 6700i
Series SIP IP Phone firmware.
Model
Release name
Release version
Release filename
Release date
6730i
Generic SIP
3.3.1 SP2 HF1
FC-001319-02-REV11
September 2013
6731i
Generic SIP
3.3.1 SP2 HF1
FC-001318-02-REV11
September 2013
6735i
Generic SIP
3.3.1 SP2 HF1
FC-001362-01-REV02
September 2013
6737i
Generic SIP
3.3.1 SP2 HF1
FC-001363-01-REV02
September 2013
6739i
Generic SIP
3.3.1 SP2 HF1
FC-001317-02-REV11
September 2013
6753i
Generic SIP
3.3.1 SP2 HF1
FC-001321-02-REV11
September 2013
6755i
Generic SIP
3.3.1 SP2 HF1
FC-001322-02-REV11
September 2013
6757i
Generic SIP
3.3.1 SP2 HF1
FC-001323-02-REV11
September 2013
6757i CT
Generic SIP
3.3.1 SP2 HF1
FC-001324-02-REV11
September 2013
9143i
Generic SIP
3.3.1 SP2 HF1
FC-001325-02-REV11
September 2013
9480i
Generic SIP
3.3.1 SP2 HF1
FC-001326-02-REV11
September 2013
9480i CT
Generic SIP
3.3.1 SP2 HF1
FC-001327-02-REV11
September 2013
Hardware Supported
This release of firmware is compatible with the following Aastra IP portfolio products:
673xi Models
675xi Models
9xxxi Models
6730i
6753i
9143i
6731i
6755i
9480i
6735i
6757i
9480i CT
6737i
6757i CT
6739i
2
RN-001037-03 REV11 – 09.2013
SIP IP Phone Models 6700i and 9000i Series Phones Release Notes
Bootloader Requirements
This release of firmware is compatible with the following Aastra IP portfolio product
bootloader versions:
673xi Models
675xi Models
9xxxi Models
6730i: Bootloader 2.4.0.80
or higher
6753i: Bootloader 2.0.1.1055
or higher
9143i: Bootloader 2.2.0.166
or higher
6731i: Bootloader 2.4.0.80
or higher
6755i: Bootloader 2.0.1.1055
or higher
9480i: Bootloader 2.2.0.166
or higher
6735i: Bootloader 2 1.0.0.0 or
higher
6757i: Bootloader 2.0.1.1055
or higher
9480i CT: Bootloader 2.2.0.166
or higher
6737i: Bootloader 2 1.0.0.0 or
higher
6757i CT: Bootloader 2.0.1.1055
or higher
6739i: Bootloader 3.0.0.167
or higher
RN-001037-03 REV11 – 09.2013
3
New Features in Release 3.3.1 SP2 HF1
This section provides the new features in SIP IP Phone Release 3.3.1 SP2 HF1. The following table summarizes each new feature and provides a link to more information
within this release note. Each feature also specifies whether it affects the Administrator, the User, or the XML Developer.
This table may also provide the documentation location of features that have already
been documented in Aastra’s documentation suite. Refer to those documents for
more information about the applicable feature.
Feature
Description
Configuration Features
Option to Remove the “More”
Softkey when Not Required
(For Administrators)
Disabling Line Hard Keys
(For Administrators)
Ring Tones for BLF/List-Monitored
Extensions
(For Administrators)
4
A new feature has been introduced in Release 3.3.1 SP2 HF1
whereby Administrators can now control how softkeys are displayed on the phone’s screen when the number of softkeys configured matches the exact number of softkey buttons on the phone.
*New for 9480i, 9480i CT, 6739i, 6755i, 6757i, & 6757i CT
Configuration parameters have been introduced in Release 3.3.1
SP2 HF1 allowing Administrators the ability to disable the phone’s
Line hard keys.
*New for all phones
With Release 3.3.1 SP2 HF1, Administrators can now control
whether or not a ring tone is played when there is an incoming call
on a BLF/List-monitored extension. Each BLF/List-monitored extension can be individually configured to play one of five different ring
tones (or to play none at all).
*New for all phones
RN-001037-03 REV11 - 09.2013
Additional Information
Configuration Features
Option to Remove the “More” Softkey when Not Required
A new feature has been introduced in Release 3.3.1 SP2 HF1 whereby Administrators
can now control how softkeys are displayed on the 9480i,9480i CT, 6739i, 6755i, 6757i,
and 6757i CT IP phones’ screens when the number of softkeys configured matches
the exact number of softkey buttons on the phone.
For example, with the 9480i, 9480i CT, and 6755i IP phones, each have a total of six
physical softkey buttons. By default, when a total of six softkeys are configured, the
screen displays five softkeys and offers a “More” option to access the remaining
softkey.
Default Display of Six Configured Softkeys (9480i, 9480i CT, and 6755i)
L1
Thomas Keller
Susan Smith
13/05/13 11:40
13/05/13 11:40
Services
Directory
Callers
More
DND
Paging
More
Default Screen 1
L1
Thomas Keller
Susan Smith
13/05/13 11:40
13/05/13 11:40
Lock
More
Default Screen 2
RN-001037-03 REV11 – 09.2013
More
5
Additional Information
By enabling the “collapsed more softkey screen” parameter, in the scenario above,
the “More” softkey is removed allowing the phones to display all six configured
softkeys on one screen.
Display of Six Configured Softkeys with Parameter Enabled (9480i, 9480iCT, and 6755i)
L1
Thomas Keller
Susan Smith
13/05/13 11:40
13/05/13 11:40
Services
Directory
Callers
More
DND
Paging
Lock
When the “collapsed more softkey screen” parameter is enabled for the 6757i and
6757i CT IP phones, the phones will apply the same behavior if six top softkeys or six
bottom softkeys are configured.
Display Comparison of Six Configured Top Softkeys and Six Configured Bottom Softkeys
(6757i and 6757iCT)
Icom
Park
Pickup
CFWD
LCR
More
L1
Thomas Keller
Susan Smith
13/05/13 11:40
13/05/13 11:40
Services
Directory
Callers
DND
Paging
More
Icom
Park
Pickup
CFWD
LCR
Home
L1
Thomas Keller
Susan Smith
Default Screen 1
13/05/13 11:40
13/05/13 11:40
Home
More
L1
Thomas Keller
Susan Smith
Services
Directory
Callers
DND
Paging
Lock
Parameter Enabled
13/05/13 11:40
13/05/13 11:40
Lock
More
Default Screen 2
6
RN-001037-03 REV11 – 09.2013
Additional Information
When the “collapsed more softkey screen” parameter is enabled for the 6739i IP
phone, the phone will apply the same behavior if a total of 12 softkeys are configured.
Display Comparison of 12 Configured Softkeys (6739i)
13/05/13
11 : 40am
L1 Thomas Keller
Icom
Line 4
Line 5
Thomas Keller
Park
Line 6
Pickup
DND
CFWD
Paging
LCR
13/05/13
11 : 40am
L1 Thomas Keller
Icom
Line 4
Lock
Line 5
Default Screen 1
13/05/13
11 : 40am
L1 Thomas Keller
Thomas Keller
Park
Line 6
Pickup
DND
CFWD
Paging
LCR
Lock
Home
Home
Thomas Keller
Parameter Enabled
Default Screen 2
RN-001037-03 REV11 – 09.2013
7
Additional Information
Configuring the Display Behavior of the Softkeys
Use the following parameter to configure the display behavior of the softkeys as per
the scenario described above:
8
Parameter –
collapsed more softkey screen
Configuration Files
aastra.cfg, <model>.cfg, <mac>.cfg
Description
Controls how softkeys are displayed on the 9480i, 9480i CT, 6739i,
6755i, 6757i, and 6757i CT IP phones’ screens when the number of
softkeys configured matches the exact number of softkey buttons on
the phone.
By default, when a total of six softkeys are configured for the 9480i,
9480i CT, and 6755i IP phones, the screen displays five softkeys and
offers a “More” option to access the remaining softkey. When this
parameter is enabled, the “More” softkey is removed allowing the
phones to display all six configured softkeys on one screen.
The same behavior is applied to the 6757i and 6757i CT IP phones
when six top softkeys or six bottom softkeys are configured as well as
when a total of 12 softkeys are configured for the 6739i IP phone.
Format
Integer
Default Value
0 (Disabled)
Range
0-1
0 (Disabled)
1 (Enabled)
Example
collapsed more softkey screen: 1
RN-001037-03 REV11 – 09.2013
Additional Information
Disabling Line Hard Keys
Configuration parameters have been introduced in Release 3.3.1 SP2 HF1 allowing
Administrators the ability to disable the phone’s Line hard keys.
Example of Symbol and Text Line Hard Keys
L4
Line 4
L3
Line 3
L2
Line 2
L1
Line 1
The following parameters can be used to disable the Line hard keys and lock them to
the disabled state:
Configuration Parameter Description
hardkeyN type
The type of key to which you would like to change the Line hard key. Valid
types include:
• none - Indicates the Line hard key is disabled.
• line (default) - Indicates the Line hard key is configured for line use.
hardkeyN lock
Locks the specified Line hard key on the IP phones. When enabled, the phone
locks the key with the provisioned local settings and prevents users from
changing or configuring the key.
Notes:
• The value of “N” in the above “hardkeyN” parameter corresponds to the Line hard
key’s number of the specific IP phone model.
• Line hard keys are only configurable using the configuration files.
Example
To disable all four Line hard keys on the 6755i, add the following parameters in the
respective configuration file:
hardkey1
hardkey2
hardkey3
hardkey4
type:
type:
type:
type:
RN-001037-03 REV11 – 09.2013
none
none
none
none
9
Additional Information
To lock all four Line hard keys in the disabled state, append the following parameters
to the above:
hardkey1
hardkey2
hardkey3
hardkey4
lock:
lock:
lock:
lock:
1
1
1
1
With all four Line hard keys configured as “None”, lines one to four are now free to be
configured to any softkey or programmable key using the configuration files or
through the Aastra Web UI.
Disabling Line Hard Keys
Use the following parameters to disable the Line hard keys:
Parameter –
hardkeyN type
Configuration Files
aastra.cfg, <model>.cfg, <mac>.cfg
Description
The type of key to which you would like to change the Line hard key.
Valid types include:
• none - Indicates the Line hard key is disabled.
• line - Indicates the Line hard key is configured for line use.
Format
Text
Default Value
line
Range
none
line
Example
hardkey1 type: none
Parameter –
hardkeyN lock
Configuration Files
aastra.cfg, <model>.cfg, <mac>.cfg
Description
Locks the specified Line hard key on the IP phones. When enabled, the
phone locks the key with the provisioned local settings and prevents
users from changing or configuring the key.
Format
Integer
Default Value
0 (Disabled)
Range
0 (Disabled)
1 (Enabled)
Example
hardkey1 lock: 1
10
RN-001037-03 REV11 – 09.2013
Additional Information
Ring Tones for BLF/List-Monitored Extensions
With Release 3.3.1 SP2 HF1, Administrators can now control whether or not a ring
tone is played when there is an incoming call on a BLF/List-monitored extension. Each
BLF/List-monitored extension can be individually configured to play one of five different ring tones (or to play none at all).
After configuring the BLF/List URI and BLF/List keys, you can enable ring tone playback on the BLF/List-monitored extensions by defining the existing “play a ring
splash” parameter as “1” in the respective configuration file. Additionally, the following “ring splash” parameters can be used to control which specific ring tone is played
(depending on the type of key for which BLF/List functionality is configured):
• softkeyN ring splash
• prgkeyN ring splash
• topsoftkeyN ring splash
• expmodX keyN ring splash
Applicable values for the above parameters include:
• 100 (Ring tone 1)
• 101 (Ring tone 2)
• 102 (Ring tone 3)
• 103 (Ring tone 4)
• 104 (Ring tone 5)
• 105 (Silence)
Note:
Ring tones are based on the current ring tone set configured on the IP phone.
Examples
To enable ring tone 3 playback for a BLF/List-monitored extension configured on a
soft/prg/topsoft/expmodX “key1”, add the following parameters in the respective
configuration file:
For Softkeys
play a ring splash: 1
softkey1 type: list
softkey1 ring splash: 102
RN-001037-03 REV11 – 09.2013
11
Additional Information
For Programmable Keys
play a ring splash: 1
prgkey1 type: list
prgkey1 ring splash: 102
For Top Softkeys
play a ring splash: 1
topsoftkey1 type: list
topsoftkey1 ring splash: 102
For Expansion Module Keys
play a ring splash: 1
expmod1 key1 type: list
expmod1 key1 ring splash: 102
Considerations
When using this feature the following must be taken into consideration:
• If there is an incoming call on a BLF/List-monitored extension, the corresponding
ring tone will play only if all of the regular lines are in an idle or hold state and both
paging and conf/xfer is not active.
• The BLF/List-related ring tone will stop playing if a regular line starts dialing, starts
ringing, is unheld, or if paging is activated. The BLF/List-related ring tone will
resume when the phone is in an idle state and paging is not active.
• If multiple BLF/List-monitored extensions are ringing simultaneously, they are
placed in a queue based on the ringing start time and priority is given to the extension that rang first. For example, if BLF/List is configured for extension 1, extension
2, and extension 3, and all three receive incoming calls in sequence, the phone will
play the ring tone for extension 1. If ringing stops for extension1, ringing will begin
for extension 2, and so on.
• Call waiting tone playback behavior for BLF/List-monitored extensions is based on
the same rules as regular lines, but the call waiting tone for BLF/List-monitored
extensions will also be played/stopped when paging is activated/deactivated.
12
RN-001037-03 REV11 – 09.2013
Additional Information
Configuring Ring Tones for BLF/List-Monitored Extensions
Use the following parameters to configure ring tones for BLF/List-monitored extensions:
Parameter –
play a ring splash
Configuration Files
aastra.cfg, <model>.cfg, <mac>.cfg
Description
When a key is configured for BLF functionality, this parameter enables
or disables the playing of a short "ring splash" when there is an incoming call on the BLF-monitored extension.
When a key is configured for BLF/List functionality, this parameter
enables or disables the playing of a the ring tone when there is an
incoming call on the BLF/List-monitored extension.
Format
Integer
Default Value
0 (Disabled)
Range
0 (Disabled)
1 (Enabled)
Example
play a ring splash: 1
Parameter –
softkeyN type
prgkeyN type
topsoftkeyN type
expmodX keyN type
Configuration Files
aastra.cfg, <model>.cfg, <mac>.cfg
Description
The type of key to which you would like to change the softkey/programmable key/top softkey/expansion module key. Valid types
include:
• none - Indicates the key is disabled.
• line - Indicates the key is configured for line use.
• speeddial - Indicates the key is configured for speeddial use. You
can configure a key to speeddial a specific number by pressing that
key. Optionally, you can also configure a Speeddial key to dial prefix
numbers. With this option, the prefix numbers automatically dial
when you press the key, and the phone waits for you to enter the
remaining numbers to dial.
Note: When there is an active call, the Speeddial keys send DTMF
digits through the active voice path. To dial out, you have to first
put the active call on hold and then press the Speeddial key.
• dnd - Indicates the key is configured for do not disturb on the
phone.
• blf - Indicates the key is configured for Busy Lamp Field (BLF) use.
Users can dial out on a BLF configured key
• list - Indicates the key is configured for BLF/List use. Users can dial
out on a BLF/List configured key. You can also use the “BLF List URI”
parameter to specify a URI for the phone to access for the BLF/List.
RN-001037-03 REV11 – 09.2013
13
Additional Information
Description (continued)
14
• acd - (for Sylantro Servers only) Indicates the key is configured for
Auto Call Distribution. The ACD feature allows the Sylantro server
to distribute calls from a queue to registered IP phone users
(agents).
• dcp - (for Sylantro Servers only) Indicates the key is configured for
either Directed Call Pickup or Group Call Pickup. The Directed Call
Pickup/Group Call Pickup feature allows you to intercept or pickup
a call on a monitored extension or a group of monitored extensions.
• xml - Indicates the key is configured to accept an XML application
for accessing customized XML services. You can also specify an XML
softkey URL for this option.
• icom - Indicates the key is set to be used as the Intercom key.
• flash - Indicates the key is set to generate a flash event when it is
pressed. The IP phone generates flash events only when a call is
connected and there is an active RTP stream (for example, when
the call is not on hold).
• sprecode - Indicates the key is configured to automatically activate
specific services offered by the server. For example, if the sprecode
value of *82 is configured, then by pressing the softkey, *82 automatically activates a service provided by the server.
• park - Indicates the key is configured to park incoming calls when
pressed.
• pickup - Indicates the key is configured to pick up parked calls
when pressed.
• lcr - Indicates the key is configured for the Last Call Return function
when pressed.
• callforward - Indicates the key is configured for accessing the Call
Forward features on the phone. A Call Forwarding Mode must be
enabled to use this key. “Account” mode is the default.
• blfxfer - Indicates the key is configured to transfer calls AND configured for BLF on a single key.
• speeddialxfer - Indicates the key is configured to transfer calls
AND configured for speeddialing to a specific number.
• speeddialconf - Indicates the key is configured to be used as a
Speeddial key AND as a Conference key.
• speeddialmwi - Indicates the key is configured to be used as a
Speeddial key for a voicemail account.
• directory - Indicates the key is configured to access the Directory
List.
• filter - Indicates the key is set for activating/deactivating Executive
Call Filtering.
• callers - Indicates key is configured to access the Callers List.
• conf - Indicates the key is configured as a Conference key.
• xfer- Indicates the key is configured as a Transfer key for transferring calls.
• services - Indicates the key is set to be used as the Services key.
• phonelock - Indicates the key is set to be used to lock/unlock the
phone.
• paging - Indicates the key is set for Group Paging on the phone.
Pressing this key automatically sends a Real Time Transport Protocol (RTP) stream to pre-configured multicast address(es) without
involving SIP signaling.
RN-001037-03 REV11 – 09.2013
Additional Information
Format
Text
Default Value
N/A
Range
none
line
speeddial
dnd
blf
list
acd
dcp
xml
icom
flash
sprecode
park
pickup
lcr
callforward
blfxfer
speeddialxfer
speeddialconf
speeddialmwi
directory
filter
callers
conf
xfer
services
phonelock
paging
Example
For BLF/List
softkey1 type: list
prgkey1 type: list
topsoftkey1 type: list
expmod1 key1 type: list
RN-001037-03 REV11 – 09.2013
15
Additional Information
Parameter –
softkeyN ring splash
prgkeyN ring splash
topsoftkeyN ring splash
expmodX keyN ring splash
Configuration Files
aastra.cfg, <model>.cfg, <mac>.cfg
Description
When a key is configured for BLF functionality, this parameter controls
the ring splash alert pattern per key. The following alerting patterns
are available:
• Silence (ring splash off ).
• Normal splash (same as current BLF ring splash).
• Normal - delayed (After a delay of (x) seconds, the normal ring
splash is played).
• Periodic (similar to the normal ring signal that is used by the phone
itself. The actual ring melody is based on the current melody set for
the line where the BLF key is associated to).
• Periodic - delayed (after a delay of (x) seconds, the ring signal that is
used by the phone is played - see above).
• One low volume splash (same as the current BLF ring splash but at
a lower level to be less intrusive).
• One low volume splash - delayed (after a delay of (x) seconds, the
ring signal that is the same as the current BLF ring splash is played
at a lower level).
When a key is configured for BLF/List functionality, this parameter
controls the ring tone per key. The following ring tones are available:
• Ring tone 1
• Ring tone 2
• Ring tone 3
• Ring tone 4
• Ring tone 5
• Silence (ring tone off )
Note:
Ring tones are based on the current ring tone set configured on the IP
phone.
Format
Integer
Default Value
For BLF
0 (Silence)
Range
For BLF
For BLF/List
0-6
100 (Ring tone 1)
0 (Silence)
101 (Ring tone 2)
1 (Normal)
102 (Ring tone 3)
2 (Normal - delayed)
103 (Ring tone 4)
3 (Periodic)
104 (Ring tone 5)
4 (Periodic - delayed) 105 (Silence)
5 (Low volume)
6 (Low volume - delayed)
16
For BLF/List
100 (Ring tone 1)
RN-001037-03 REV11 – 09.2013
Additional Information
Example
For BLF:
softkey1 ring splash: 1
prgkey1 ring splash: 1
topsoftkey1 ring splash: 1
expmod1 key1 ring splash: 1
For BLF/List:
softkey1 ring splash: 101
prgkey1 ring splash: 101
topsoftkey1 ring splash: 101
expmod1 key1 ring splash: 101
RN-001037-03 REV11 – 09.2013
17
Issues Resolved in Release 3.3.1 SP2 HF1
This section describes the issues resolved on the IP Phones in Release 3.3.1 SP2 HF1.
The following table provides the issue number and a brief description of each fix.
Note:
Unless specifically indicated, these resolved issues apply to all phone models.
Issues Resolved
Issue Number
Description of Fix
Configuration
DEF33700/CLN34095
6755i: After a firmware update using the TFTP protocol was triggered by a
TR-069 Auto Configuration Server (ACS) the phone did not automatically
restart. This issue has been resolved.
DEF34112
An issue with certain parameter type definitions caused an ACS inventory
error. This issue has been corrected.
SIP
DEF33635/CLN33877
6739i: When using the phone with the Clearspan Assistant toolbar, adding a
fourth participant to a conference call would connect all participants as
expected, but the conference would continue to be placed on hold with no
way of retrieving the conference. This issue has been fixed.
DEF33665/CLN33900
When using the phone in conjunction with the EdgeMarc Session Border Controller (SBC) in LOCALMODE, an issue was observed whereby the phone would
respond to incoming calls with a 404 Not Found response. This issue has been
corrected.
DEF33825/CLN34090
6757i: An issue was observed whereby the phone would not refresh a BLF/List
subscription after a line mode change. This issue has been resolved.
DEF33849
6757i: An intermittent stability issue was observed when a phone was configured with Shared Called Appearance (SCA) functionality and a call transfer was
attempted. This issue has been fixed.
DEF33856
An issue was observed whereby the phone did not request the URI defined
within the “action uri xml sip notify” parameter when the call manager sent an
empty SIP NOTIFY request. This issue has been resolved.
18
RN-001037-03 REV11 - 09.2013
Issues Resolved in Release 3.3.1 SP2 HF1
Issue Number
Description of Fix
User Interface
DEF26022/CLN33878
With two phones sharing a line configured with SCA functionality and the SCA
bridging feature enabled, if one of the phones dialed out (with Live Dialpad
enabled) when the other phone was in an active call, the two phones would
unexpectedly be bridged. This issue has been fixed.
DEF31971/CLN33875
If an incoming call was terminated immediately after being received, a short
delay in ending the call and releasing the line could at times be observed. This
issue has been corrected.
DEF33663/CLN34252
6735i & 6737i: When initiating a call transfer, waiting a prolonged period of
time before entering the transfer target’s number and pressing the Xfer
softkey would cause the call information to remain on the phone’s screen after
the call was transferred successfully. This issue has been fixed.
DEF33391/CLN33876
6731i: In certain scenarios involving Shared Call Appearance (SCA) accounts
and multiple lines on hold, an issue was observed whereby the LED of Line key
would continue to flash indicating a held call even when the call on hold was
picked up and terminated. This issue has been resolved.
RN-001037-03 REV11 – 09.2013
19
Contacting Aastra Telecom Support
If you have read this release note, and consulted the Troubleshooting section of your
phone model’s manual and still have problems, please contact Aastra Telecom
Support via one of these methods:
North America
• Toll Free 1-800-574-1611
• Direct +1-469-365-3639
• Online at http://www.aastratelecom.com/support, click on Contact Technical
Support
Outside North America
Please contact your regional Aastra Technical Support.
20
RN-001037-03 REV11 - 09.2013
Disclaimer
Aastra Telecom, Inc. will not accept liability for any
damages and/or long distance charges, which result
from unauthorized and/or unlawful use. While every
effort has been made to ensure accuracy, Aastra
Telecom, Inc. will not be liable for technical or editorial
errors or omissions contained within this
documentation. The information contained in this
documentation is subject to change without notice.
Copyright © 2013 Aastra Technologies Limited,
www.aastra.com.