ShoreTel IP Phone 655
Quick Install Guide & Warranty
Document and Software Copyrights
Copyright © 1998–2010 by ShoreTel, Inc., Sunnyvale, California, U.S.A. All rights reserved. Printed
in the United States of America. Contents of this publication may not be reproduced or transmitted in
any form or by any means, electronic or mechanical, for any purpose, without prior written
authorization of ShoreTel, Inc.
ShoreTel, Inc. reserves the right to make changes without notice to the specifications and materials
contained herein and shall not be responsible for any damage (including consequential) caused by
reliance on the materials presented, including, but not limited to, typographical, arithmetic, or listing
errors.
Trademarks
ShoreCare, ShoreWare and ShoreGear are registered trademarks of ShoreTel, Inc. in the United States
and/or other countries. ShoreTel, ShorePhone, Office Anywhere and ShoreTel Smart are trademarks
of ShoreTel, Inc. in the United States and/or other countries.
Microsoft, Windows, Windows NT, and ActiveX are either registered trademarks or trademarks of
Microsoft Corporation in the United States and/or other countries. VxWorks is a trademark of Wind
River Systems. All other copyrights and trademarks herein are the property of their respective
owners.
Patents
This product is covered by one or more of the following patents: United States Patent 6,996,059,
United States Patent 7,003,091, United States Patent 7,167,486, United States Patent 7,379,540, and
United States Patent 7,386,114. ShoreTel, Inc. All rights reserved.
Version Information
PN A800-0006-01
ShoreTel IP Phone 655 Quick Install Guide & Warranty
Date: December 13, 2010
Company Information
ShoreTel, Inc.
960 Stewart Drive
Sunnyvale, California 94085
USA
Phone: +1.408.331.3300 OR +1.800.425.9385
Fax: +1.408.331.3333
www.shoretel.com
Installing Your ShoreTel IP Phone 655
This section shows how to install a ShoreTel IP Phone 655. Instructions are provided for
connecting phones with and without the AC power adapter. (This adapter may be
necessary for networks that do not support the IEEE 802.3af standard for Power-overEthernet).
Package Contents
ShoreTel IP Phone 655
Handset and Handset Cord
Ethernet network cable (7-foot)
CAT 5E cable shipped with Phone
Phone Base
Quick Install Guide
(this document)
AC Power Adapter Package (Optional)
Power-over-Ethernet adapter
Power cable
Additional 7-foot network cable
3
1
Attach phone to base
a
Connect the wide leg of the base to the larger of the
three slots on the back of the phone.
b Once the wide leg is inserted,
rotate the two pillars down onto
the smaller tabs and snap into
place.
c
4
Phone base installation complete.
2a
Connect to powered network
(AC adapter not required)
If the LAN to which this phone will be connected supports power-over-Ethernet,
no AC adapter is needed. The phone draws power from the Ethernet network.
Connect the network cable
between the (orange) LAN port
on the back of the phone and an
Ethernet jack in the workspace
(or on a data switch/router
that supports Power-over-Ethernet.)
Optional
Note
Share a single LAN wall jack
between your IP phone and
computer by daisy-chaining the PC
off the second Ethernet port (purple)
on your phone. (The phone connects
to the wall jack and the PC connects
to the phone.)
The USB port on the IP 655 is not
enabled at this time.
5
2b
Connect to power & network
(Non-powered Ethernet network requires AC power adapter)
1
Connect the AC
power cable
between the
power adapter
and an electrical
socket.
Upper LED lights
green to indicate
when phone is
connected and
using power.
Lower LED
lights green to
indicate adapter
has AC power.
3
6
Connect a network cable
to the Data / Power Out of
the adaptor. Plug the other
end into the LAN port
(orange) on the phone.
2
Connect the second
network cable to the
DATA IN port on the
adapter and to an
Ethernet jack in the
workspace (or on a
data switch/router).
Optional
Share a single LAN wall
jack between your IP
phone and computer by
daisy-chaining the PC
and the phone using the
PC port (purple) on the
phone. (The phone
connects to the wall jack
and the PC connects to
the phone.)
3
Connect handset
For optimal use, attach the
shorter end of the handset
cable to the handset.
Optional
Connect a headset to the
(blue) connector on
phone.
Headset not included.
Connect the long
end of the handset cable to
the (green) jack on the phone
body.
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Important Safety Instructions
For IP TELEPHONE, MODEL SHORETEL IP PHONE 655
This symbol is to alert you to important operating
or servicing instructions that may appear in this owner’s manual.
Always follow basic safety precautions when using this product to reduce the risk of
injury, fire, or electric shock.
•
•
•
•
•
•
•
•
•
•
•
•
•
Read and understand all instructions in this manual. Observe all markings on the
products.
Follow all warnings and instructions marked on this product.
For information on proper mounting instructions, consult the manual provided with
this product.
This product should be operated only from the type of power source indicated on the
marking label.
Telecommunication metallic-type connections are not intended to leave the building
premises unless connected to other telecommunication devices that provide primary
and secondary protection as applicable.
To reduce the risk of electrical shock, do not disassemble this product. Service
should be performed by trained personnel only. Opening or removing covers and/or
circuit boards may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electrical shock when the unit is subsequently used.
If this product has a three-prong (grounding) plug or a polarized plug with one wide
prong, it may not fit in non-polarized outlets. Do not defeat the purpose of these
plugs. If they do not fit in your outlet, the outlet should be replaced by an electrician.
Install this product in a protected location where no one can trip over any line or
power cord. Protect cords from damage or abrasion.
Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners
or aerosol cleaners. Use a damp cloth for cleaning.
Do not allow anything to rest on the power cord. Do not locate this product where
the cord will be abused by persons walking on it.
Do not overload wall outlets and extension cords as this can result in the risk of fire
or electrical shock.
Unplug this product from the wall outlet and contact qualified technicians to service
the unit if the any of the following conditions occur:
a) When the power supply cord or plug is damaged or frayed.
b) If liquid has been spilled into the product.
c) If the product has been exposed to rain or water.
d) If the product does not operate normally by following the operating
instructions. Adjust only those controls that are covered by the operating
instructions because improper adjustment of other controls may result in
damage, and will often require extensive work by qualified technician to
restore the product to normal operation.
e) If the product has been dropped and exhibits a distinct change in
performance.
Warning: Small metal objects may be retained in the earcap region.
SAVE THESE INSTRUCTIONS
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Features and Functions
Handset
Speaker
Delivers high-quality
wideband sound.
LCD Display
640X480 Color
Beam Forming
Indicator LED
Microphone
Alerts the user to incoming calls
and new voice messages.
Audio Control Pads
Volume sets handset, speaker, and
ring volume. Mute and Headset
Speaker keys illuminate when
functions are active.
Dial Pad
Note: Access the latest user guide for this phone by downloading
a PDF from www.shoretel.com/phoneguides.
9
Warranty and Limitation of Liability
LIMITED WARRANTY. ShoreTel warrants to the end user (“Customer”) that this
product will be free from defects in workmanship and materials, under normal use and
service, for one year from the date of purchase from ShoreTel or its authorized reseller.
ShoreTel's sole obligation under this express warranty shall be, at ShoreTel's option and
expense, to repair the defective product or part, deliver to Customer an equivalent product
or part to replace the defective item, or if neither of the two foregoing options is
reasonably available, ShoreTel may, in its sole discretion, refund to Customer the
purchase price paid for the defective product. All products that are replaced will become
the property of ShoreTel. Replacement products or parts may be new or reconditioned.
ShoreTel warrants any replaced or repaired product or part for ninety (90) days from
shipment, or the remainder of the initial warranty period, whichever is longer.
Products returned to ShoreTel must be sent prepaid and packaged appropriately for safe
shipment, and it is recommended that they be insured or sent by a method that provides for
tracking of the package. Responsibility for loss or damage does not transfer to ShoreTel
until the returned item is received by ShoreTel. The repaired or replaced item will be
shipped to Customer, at ShoreTel's expense, not later than thirty (30) days after ShoreTel
receives the defective product, and ShoreTel will retain risk of loss or damage until the
item is delivered to Customer.
EXCLUSIONS. ShoreTel will not be liable under this limited warranty if its testing and
examination disclose that the alleged defect or malfunction in the product does not exist or
results from:
•
•
•
Failure to follow ShoreTel's installation, operation, or maintenance instructions.
Unauthorized product modification or alteration.
Unauthorized use of common carrier communication services accessed through the
product.
• Abuse, misuse, negligent acts, or omissions of Customer and persons under
Customer's control or
• Acts of third parties, acts of God, accident, fire, lightning, power surges or outages,
or other hazards.
WARRANTY EXCLUSIVE. IF A SHORETEL PRODUCT DOES NOT OPERATE AS
WARRANTED ABOVE, CUSTOMER'S SOLE REMEDY FOR BREACH OF THAT
WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE
PURCHASE PRICE PAID, AT SHORETEL'S OPTION. TO THE FULL EXTENT
ALLOWED BY LAW, THE FOREGOING WARRANTIES AND REMEDIES ARE
EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS, OR
CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF
LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, OR
CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, SATISFACTORY QUALITY, CORRESPONDENCE WITH
DESCRIPTION, AND NON-INFRINGEMENT, ALL OF WHICH ARE EXPRESSLY
DISCLAIMED. SHORETEL NEITHER ASSUMES NOR AUTHORIZES ANY OTHER
PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH
THE SALE, INSTALLATION, MAINTENANCE, OR USE OF ITS PRODUCTS.
SERVICE AGREEMENTS. Please contact your ShoreTel Authorized Reseller for
information about service agreements applicable to your product.
LIMITATION OF LIABILITY. TO THE FULL EXTENT ALLOWED BY LAW,
SHORETEL EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY,
WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR
INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE
DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF
BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS
ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION,
MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS
PRODUCTS, EVEN IF SHORETEL OR ITS AUTHORIZED RESELLER HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS
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LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE
PRICE PAID, AT SHORETEL'S OPTION. THIS DISCLAIMER OF LIABILITY FOR
DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN
SHALL FAIL OF ITS ESSENTIAL PURPOSE.
DISCLAIMER. Some countries, states, or provinces do not allow the exclusion or
limitation of implied warranties or the limitation of incidental or consequential damages
for certain products supplied to consumers, or the limitation of liability for personal
injury, so the above limitations and exclusions may be limited in their application to you.
When the implied warranties are not allowed to be excluded in their entirety, they will be
limited to the duration of the applicable written warranty. This warranty gives you specific
legal rights, which may vary depending on local law.
GOVERNING LAW. This Limited Warranty and Limitation of Liability shall be
governed by the laws of the State of California, U.S.A., and by the laws of the United
States, excluding their conflicts of laws principles. The United Nations Convention on
Contracts for the International Sale of Goods is hereby excluded in its entirety from
application to this Limited Warranty and Limitation of Liability.
Safety and Regulatory Information
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may
cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules and ICES 03. These limits are
designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver.
– Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
– Consult the dealer or an experienced radio/TV technician for help.
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This ShoreTel IP Phone has been marked with the CE mark. This mark indicates
compliance with directives 2004/108/EC (EMC Directive) and 2006/95/EC (Low Voltage
Directive). A full copy of the Declaration of Conformity can be obtained from ShoreTel
Inc., 960 Stewart Drive, Sunnyvale, CA, USA 95054.
In accordance with part 15 of the FCC rules, the user is cautioned that any changes or
modifications not expressly approved by ShoreTel, Inc. could void the user’s authority to
operate this equipment.
Installation must be performed in accordance with all relevant national wiring rules.
L’Installation doit être exécutée conformément à tous les règlements nationaux applicable
au filage électrique.
The outlet to which this apparatus is connected must be installed near the equipment and
must always be readily accessible.
La sortie à la quelle l’appareil est branchée doit être installée près de l’équipement et doit
toujours être facilement accessible.
This Class [A] digital apparatus complies with Canadian ICES-003.
C'est appareil numérique de la classe [A] est conforme à la norme NMB-003 du Canada.
Copyright. All rights reserved under International and pan-American Copyright
Conventions. No part of the contents of this manual may be copied, reproduced, or
transmitted in any form or by any means, or translated into another language or format, in
whole or part, without written consent of ShoreTel, Inc. ShoreTel® and the logo design
are registered trademarks and ShoreTel® IP is a trademark of ShoreTel, Inc. in the United
States, and various countries.
Do not remove (or allow any third party to remove) any product identification, copyright,
or other notices. The software contained within this product is protected by United States
copyright laws and international treaty provisions. ShoreTel, Inc., retains title and
ownership of all property rights with respect to the software within this product.
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