USER’S MANUAL
Part 2
Speakerphone with Caller ID
with Call Waiting 959
Please also read
Part 1 — Important
Product Information
© 2004 Advanced American Telephones. All Rights Reserved.
AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones.
PRODUCT OVERVIEW ..............1
BEFORE YOU BEGIN ...................2
Parts List ................................................2
About Caller Identification
(Caller ID) .........................................3
About Call History .............................3
About Home Area Code
and Local Area Codes ....................3
INSTALLATION...............................4
Battery Installation ..............................4
Table/Desk Installation .......................5
Wall Installation ....................................7
Data Port ...............................................9
FEATURE SETUP .........................10
Language Selection ............................10
Set Contrast .......................................10
Set Home Area Code ......................11
Set Local Area Code ........................12
Set Time and Date ............................13
Set Remaining Features ...................14
Feature Summary ..............................14
TELEPHONE
OPERATION ...................................16
Make a Call .........................................16
Answer a Call .....................................16
Switch Between Handset
and Speakerphone ........................16
Handset or Speakerphone
Volume .............................................16
Redial ....................................................17
Flash/Call Waiting ..............................17
Hold ......................................................17
Mute ......................................................18
Ringer Volume ....................................18
Display Screen Icons .........................19
Base Lights ...........................................19
ONE TOUCH
OPERATION....................................20
Store a Number in a
One Touch Location .....................21
Store a Pause or Flash in a
One Touch Entry ...........................21
Store a Call History Number
in a One Touch Location .............21
Review a One Touch Entry .............22
Dial a One Touch Number .............22
Delete a One Touch Entry ..............22
DIRECTORY OPERATION......23
Keypad Characters ...........................23
Store Numbers and Names
in the Directory ............................24
Store a Pause or Flash
in a Directory Number ...............24
Store a Call History Number
in the Directory ............................25
View Directory Entries ....................25
Dial a Directory Number ...............26
Delete a Directory Entry ................26
CALLER ID OPERATION ........27
Set Screen Display Options ............28
Review Call History .........................28
Remove Call Records .....................28
Display Dial ........................................29
Display Screen Messages .................30
DEFAULT SETTINGS ................31
GENERAL
PRODUCT CARE .........................32
TECHNICAL
SPECIFICATIONS........................33
IN CASE OF DIFFICULTY ......34
i
CONTENTS
CONTENTS
This AT&T Speakerphone with Caller ID with Call Waiting 959 can be used
flat on a table or desk or mounted on a wall and does not require AC power
for operation. The 959 features a speakerphone for hands-free use and a data
port which allows the use of another device such as a modem, fax machine,
or answering system with the same wall jack. The 959 also features a 14
number memory for faster dialing and a directory which can store up to 25
additional numbers with names. This phone has a Caller ID feature which
supports Caller ID with Call Waiting service. (Caller ID services are
subscriber services available from many local telephone companies for a fee.)
This User’s Manual contains detailed instructions for installing and operating
your AT&T Speakerphone with Caller ID with Call Waiting 959. Please be
sure to follow the directions carefully.
1
PRODUCT OVERVIEW
PRODUCT OVERVIEW
BEFORE YOU BEGIN
Parts List
BEFORE YOU BEGIN
Your box should include:
USER’S MANUAL
Part 2
Quick
Start
Guide
This User’s
Manual
QUICK START GUIDE
Speakerphone with Caller ID
with Call Waiting 959
Speakerphone with Caller ID with
Call Waiting 959
This Quick Start Guide provides basic instructions. For additional
installation options and complete instructions which allow you
to use all features of this phone, refer to your Speakerphone with
Caller ID with Call Waiting 959 User's Manual, Part 2.
INSTALLATION
Battery Installation
Before using the telephone, you should install four AA batteries (purchased
separately). You can use the phone without the batteries to dial and receive calls
using the handset, but four AA batteries are required to power the
display screen, speakerphone and Caller ID features.
CAUTION: Always unplug the line cord before installing
new batteries.
1. Press down on the battery compartment tabs as shown
and pull to open the battery cover.
Please also read
Part 1 — Important
Product Information
continued on page 2
© 2004 Advanced American Telephones. All Rights Reserved.
AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones.
1
Short telephone
line cord
Long telephone
line cord
Coiled
handset cord
Base Unit with base wedge attached
Handset
Also Needed
You will also need the following to install your phone:
• Four AA batteries.
2
This product has a Caller ID with Call Waiting feature that works with
service from your local phone service provider.
Caller ID with Call Waiting lets you see who’s calling before you answer
the phone, even when you’re on another call.
You may need to change your phone service to use this feature. Contact
your phone service provider if:
• You have both Caller ID and Call Waiting, but as separate services
(you may need combined service)
• You have only Caller ID service, or only Call Waiting service
• You don’t subscribe to any Caller ID or Call Waiting services.
You can use this product with regular Caller ID service, and you can use this
product’s other features without subscribing to either Caller ID or combined
Caller ID with Call Waiting service.
There are fees for Caller ID services, and they may not be available in all areas.
This product can provide information only if both you and the caller are
in areas offering Caller ID service, and if both telephone companies use
compatible equipment.
About Call History
This phone assigns each incoming call a number from 1 to 65. The most
recent call will have the highest number. When the memory is full, the oldest
call information is deleted to make room for new incoming call information.
If you answer a call before call information appears on the screen, it will not
be stored in the call history.
About Home Area Code and Local Area Codes
Always program your Home Area Code, and if you need them, up to four
Local Area Codes (see “Set Home Area Code” and “Set Local Area Codes”
on pages 11 and 12). Programming these area codes will change how
numbers are displayed in the call history, and will allow for correct operation
of the Display Dial feature.
3
BEFORE YOU BEGIN
About Caller Identification (Caller ID)
INSTALLATION
INSTALLATION
Battery Installation
Before using the telephone, you should install four AA batteries (purchased
separately). You can use the phone without the batteries to dial and receive
calls using the handset, but four AA batteries are required to power the
display screen, speakerphone and Caller ID features.
CAUTION: Always unplug the line cord before installing
new batteries.
1. Press down on the battery compartment tabs as shown
and pull to open the battery cover.
2. Insert four new AA batteries (purchased separately)
following the polarity markings in the battery
compartment.
3. Close the battery compartment cover, making sure
the cover snaps into place.
4
Table/Desk Installation
Reposition the base wedge for table/desk use.
Press on the base wedge as shown in figure a to remove the
wedge. Turn the wedge so that the larger end is toward the
top of the telephone. Reattach the wedge by positioning it
as shown in figure c and sliding it in the direction of the arrows
until it locks in place.
figure a
2
figure b
INSTALLATION
1
figure c
Connect the long telephone line cord to the jack labeled
TEL on the back of the phone.
Modular
telephone
wall jack
Telephone
line cord
3
Connect the line cord to a modular wall jack.
continued on page 6
5
Table/Desk Installation
continued from page 5
INSTALLATION
4
Connect the handset to the telephone.
Plug the coiled handset cord into the handset jack on the left
side of the phone. Plug the other end of the coiled cord
into the handset, then hang up.
handset jack
5
Check for dial tone.
Lift the handset and listen for a dial tone. If you cannot hear
a dial tone, press VOLUME +. If you still do not hear a dial tone,
see the IN CASE OF DIFFICULTY section of this manual.
Your phone will work immediately after installation using the default feature
settings (See “Default Settings” on page 31).
If you subscribe to Caller ID services from your local telephone
NOTE:
service provider, you must follow the instructions in “Set Home Area Code”
for your phone to properly recognize and dial calls (see page 11). You may
also need to “Set Local Area Codes” (see page 12).
6
Wall Installation
Reposition the base wedge for wall use.
Press on the base wedge as shown in figure a to remove the
wedge. Turn the wedge so that the larger end is toward the
bottom of the telephone. Reattach the wedge by positioning it
as shown in figure c and sliding it in the direction of the arrows
until it locks in place.
figure a
2
figure b
INSTALLATION
1
figure c
Connect the short telephone line cord to the telephone.
Plug one end of the short line cord into the jack labeled
TEL LINE and thread the cord through the tabs under
the phone as shown.
continued on page 8
7
Wall Installation
continued from page 7
INSTALLATION
3
Reverse the handset tab.
This tab holds the handset when you hang up. Hold down the
switchhook, and slide the tab up and out of its slot. Turn the tab
so that the end with the “hook” is up. Then insert the tab back
into its slot.
Switchhook
Handset tab
8
4
Connect the line cord to a modular wall jack and mount
the phone on the wall jack.
Make sure the cord snaps firmly into place. Place the phone
on the wall jack mounting studs and pull down until it is held
securely.
5
Follow Steps 4-5 in “Table/Desk Installation” on page 6.
Data Port
INSTALLATION
If you want to connect another device (such as a modem or fax machine)
to the wall jack, you can use the jack on the phone labeled DATA. A call
picked up at another extension may interrupt a fax, modem or message
transmission.
Data Port
9
FEATURE SETUP
You can exit feature setup at any time by
NOTE:
pressing C or by lifting the handset when there is
FEATURE SETUP
no incoming call. The order features appear in the
menu changes after initial setup. For complete feature
setup, see “Set Remaining Features” on page 14.
Language Selection
You can select ENGLISH, ESPANOL (Spanish) or FRANCAIS
(French) as the language in which your screen prompts are
displayed. When you first install batteries, the screen
displays:
WHICH LANGUAGE?
1
◗◗
M M
2
Press CALL LIST + or CALL LIST - until the
screen displays your language selection.
Press O to save the setting. You will
see the contrast setup screen.
Set Contrast
Adjust screen lighting to a comfortable level, from 1 (light)
to 4 (dark).
1 Press and release O until the screen
displays SET CONTRAST.
2 Press CALL LIST + or CALL LIST - until the
screen displays the contrast level you prefer.
3 Press O to save the setting. You will see
the Home Area Code setup screen.
10
Set Home Area Code
You must program your area code, so your phone can properly recognize
and dial calls.
7 digits
(phone number, no area code)
Your area code
10 digits
(area code + phone number)
—OR—
11 digits (1 + area code +
phone number
000
1
M
FEATURE SETUP
IF FOR CALLS WITHIN YOUR AREA CODE
YOU DIAL:
ENTER IN STEP 2:
Press O until the screen displays:
HAC-___
HOME AREA CODE?
2
3
Use the keypad to enter the three digits of your
Home Area Code.
Press O to save the setting. You will see
the Local Area Code setup screen.
11
Set Local Area Code
FEATURE SETUP
You can program up to four Local Area Codes.
CALLS OUTSIDE YOUR AREA
IF FOR:
YOU DIAL:
ENTER IN STEP 2:
All calls outside
your area code
11 digits
(1+ area code+
phone number)
No Local
Area Code
Some calls
outside your
area code
10 digits
(area code +
phone number)
Area codes
that do not
require a “1”
If you dial 10 digits (area code + phone number) for calls within your own
area code, include your area code as a Local Area Code.
1
Press and release O until the screen
displays:
M
LAC1-___
LOCL AREA CODE?
2
3
Use the keypad to enter the three digits of the
first Local Area Code. Press O to advance
to set the next Local Area Code (LAC2–,
LAC3–, LAC4–).
Press O to save the settings when you are
finished entering Local Area Codes. You will see
the clock setup screen.
If you do not need to program Local Area
NOTE:
Codes, simply continue pressing O until the SET
CLOCK screen appears.
12
Set Time and Date
P❘
M
Press and release O until the screen
displays:
¿¿¿¿12:00AM 1-01
SET CLOCK
2
3
Use the keypad to change the blinking digit. Use
CALL LIST + or CALL LIST - to move to the
next digit. Use # to toggle between AM and
PM.
When the correct date and time are shown,
press O to save the new setting and
move to the next option.
13
FEATURE SETUP
1
FEATURE SETUP
Set Remaining Features
◗◗
M M
You can customize how the features of this product work.
1 Press and release O until the screen
displays the feature you want to set.
2 Press CALL LIST + or CALL LIST - until the
screen displays your selected setting. Refer to
the “Feature Summary” below for a full
description of the features and your choices.
3 Press O.
This saves your selection and automatically moves you to
the next option. The phone returns to standby unless you
make a selection within 30 seconds. When you finish
setting features, the phone will automatically return to
standby in 30 seconds or you can press C to exit
programming immediately.
Feature Summary
Default settings indicated by *.
FEATURE/OPTIONS:
CHOICE:
SET CLOCK
12:00 AM
1-01
Set the date and time. Use # to toggle
between AM and PM. Use CALL LIST +
and CALL LIST - to choose a digit to
edit, then use the keypad to change the
digits.
WHICH LANGUAGE
ENGLISH*
ESPANOL
FRANCAIS
Choose whether the display
appears in English, Spanish,
or French.
SET CONTRAST
1 2* 3 4
Adjust screen lighting to a
comfortable level, from 1 (light)
to 4 (dark).
SET HOME AREA CODE
Set screen to recognize calls from
your area code.
HOME AREA CODE?
SET LOCAL AREA CODES Program up to four area codes
LOCL AREA CODE?
that do not require dialing a “1”
LAC1...4
before them.
14
FEATURE/OPTIONS:
CHOICE:
CALL HISTORY
ALL CALLS *
NO CALLS
Choose which incoming calls are displayed.
The phone stores all calls received.
The phone does not store call history.
REPEAT CALLS
Choose how new calls from the same
number are displayed.
The screen shows the most recent call
from this number, and REP is displayed.
Each call from this number is listed
separately.
COMBINED *
SEPARATE
CALL LIST ORDER
BY TIME *
NEW CALLS FIRST
CID—CALL WAIT
ON *
OFF
Choose in what order calls are displayed.
Reverse order. Last call received is
displayed first.
Unreviewed calls are displayed first,
then calls by time.
Set for the type of service to which
you subscribe.
For Type II service (screen displays
information about call waiting calls).
For Type I service (screen does not
display information about call waiting
calls). Also choose this setting if you do
not subscribe to any Caller ID services
or if you have data equipment connected
in series with the phone.
15
FEATURE SETUP
Default settings indicated by *.
TELEPHONE OPERATION
Make a Call
1
TELEPHONE OPERATION
M
2
Lift the handset, then dial the number.
— OR —
Press K, then dial the number.
To end the call, hang up
— OR —
Press K again.
Answer a Call
Lift the handset
— OR —
Press K.
Switch Between Handset and
Speakerphone
While on a handset call, press K and replace
the handset in the cradle.
While on a speakerphone call, lift the handset.
Handset or Speakerphone Volume
❖
N
16
Press VOLUME + or VOLUME - to adjust the volume
of what you hear while on a call.
M
M
The last number called from this phone (up to 32 digits),
is stored in redial memory.
1 Lift the handset
— OR —
Press K.
2 Press R. The number is dialed automatically.
Flash/Call Waiting
If you subscribe to Call Waiting service with your local
telephone service provider, you can answer a new
incoming call without losing your current call.
1 Press F to connect to the new call
when you receive a call-waiting signal.
2 Press F again to return to the original call.
M
Use F to access other phone company
NOTE:
subscriber services, as described by your provider.
Hold
Press H to put a call on hold.
M
M
To return to the call, press H again
— OR —
Lift the handset
— OR —
Press K
— OR —
Pick up the call at another extension connected to
the same telephone line.
17
TELEPHONE OPERATION
Redial
Mute
TELEPHONE OPERATION
❙
◗
18
Press M to prevent the other party from hearing you
(you will still be able to hear the other party). Press
M again to return to two-way conversation.
Ringer Volume
Use the RINGER switch on the side of the base to adjust
the ringer volume to OFF, LOW or HIGH. If you set
the RINGER switch to OFF, this phone will not ring when
you have an incoming call.
Display Screen Icons
INDICATES:
There is an error in the Caller ID
information.
This phone or another phone on the
same line is in use. The screen also
displays LINE IN USE.
NEW
The Caller ID information displayed is
unreviewed. (See CALLER ID
OPERATION starting on page 26.)
REP
The Caller ID information displayed
is for a repeat call from this caller. (See
CALLER ID OPERATION starting on
page 26.)
Base Lights
LIGHT:
STATUS:
INDICATES:
CHECK STATUS
flashing slowly
Line is in use
—OR—
Call is on hold
—OR—
You have unreviewed
Caller ID information
CHECK STATUS
flashing quickly
Incoming call
SPEAKER
on
Speaker in use
MUTE
on
Mute activated
19
TELEPHONE OPERATION
SCREEN DISPLAY:
ONE TOUCH OPERATION
ONE TOUCH OPERATION
This telephone has 14 One Touch locations where you can store phone
numbers you want to dial using only one or two keys. You can store up to
24 digits in each location. The first seven locations can be accessed using the
One Touch buttons. To access the remaining seven locations, press W
and then the One Touch button for the desired location.
You may wish to write the names or telephone numbers of One Touch
entries on the directory card. Use the white spaces for the first seven
locations and the gray spaces for the other seven locations.
One Touch
locations
❚
Lower One
Touch
locations
20
LOWER
button
1
2
❖
M
M
Press G. The screen displays ENTER
NUMBER.
Dial the telephone number you want to store
(up to 24 digits)
—OR—
Press R to store the last number dialed.
If the redial number is longer than 24 digits,
NOTE:
you will hear an error tone if you are off hook while
storing the number.
3
Press the One Touch button for the desired
location
—OR—
Press W, then press the One Touch button
for the desired location. The screen displays
STORED.
Store a Pause or Flash in a
One Touch Entry
◗
❖
M
M
Press CALL LIST - twice to store a pause in the dialing
sequence (the screen displays P). Press F to store a
press of the flash button (the screen displays F).
Store a Call History Number in a
One Touch Location
1
2
Press CALL LIST + or CALL LIST - to scroll
through the call history.
Press G, then press a One Touch button
—OR—
Press G, then press W and a One
Touch button to store the number.
The screen displays STORED.
21
ONE TOUCH OPERATION
Store a Number in a One Touch
Location
Review a One Touch Entry
M
ONE TOUCH OPERATION
❖
1
2
Press the One Touch button for the entry you
want to review
—OR—
Press W, then press the One Touch button
for the entry you want to review.
Press G to return to the idle screen.
Dial a One Touch Number
When the phone is off hook (handset or
speakerphone):
M
M
Press the One Touch button for the number you want
to call
—OR—
Press W, then the One Touch button for the number
you want to call.
The call is dialed automatically.
When the phone is on hook:
1
2
Press the One Touch button for the number
you want to call
—OR—
Press W, then the One Touch button for
the number you want to call.
When the number is displayed on screen, press
D. The call is dialed using the
speakerphone.
You can switch to the handset after dialing
NOTE:
begins. Lift the handset.
Delete a One Touch Entry
1
2
M
22
Follow the directions in “Review a One Touch
Entry”.
When the number you want to delete is
displayed, press r. The entry is deleted.
DIRECTORY OPERATION
M
Directory entries are stored in alphabetical order. You may
wish to enter names with the last name first to maintain
consistency with information stored through the Caller ID
features of this phone.
Press C at any time to exit the directory without
saving changes and return to the idle screen.
Keypad Characters
DIAL KEY
1
PRESSES
2
3
1
2
3
4
5
6
7
8
9
*
0
#
1
A
D
G
J
M
P
T
W
B
E
H
K
N
Q
U
X
C
F
I
L
O
R
V
Y
4
2
3
4
5
6
S
8
Z
5
7
9
*
0
#
NOTE: Entries cannot be edited after screen displays STORED.
23
DIRECTORY OPERATION
This telephone has a directory where you can store up to
25 additional telephone numbers and names. Numbers
can be up to 24 digits long and names can be up to 15
characters.
Store Numbers and Names in the
Directory
DIRECTORY OPERATION
1
◗◗
M M
2
Press d, then O. The screen
displays ENTER NUMBER.
Dial the telephone number you want to
store (up to 24 digits)
— OR —
Press R to store the last number dialed.
If the redial number is longer than 24 digits,
NOTE:
you will hear an error tone if you are off hook while
M
storing the number.
3
4
5
Press O. The screen display includes
Enter Name.
Use the “Keypad Characters” chart on page
23 to enter a name up to 15 characters long.
Use CALL LIST + to backspace and CALL
LIST - to advance or add a space. When you
want to enter two characters in a row which
share a keypad button (for example “M” and
“O”), you must press CALL LIST - to move
the cursor to the next position. There is no time
limit for entering the name.
Press O to store the name and number.
To exit the directory at any time without
NOTE:
saving changes, press C.
Store a Pause or Flash in a
Directory Number
◗
M
24
Press CALL LIST - twice to store a pause in the dialing
sequence (the screen displays P). Press F to store
a press of the flash button (the screen displays F).
To exit the directory at any time without
NOTE:
saving changes, press C.
1
◗◗
M
2
Press CALL LIST + or CALL LIST - to
scroll through the call history.
Press d to store displayed call
information in the telephone directory.
The screen displays STORED.
Call information is stored exactly as it appears
NOTE:
in the call history. You cannot edit the name or number
before it is stored.
To exit the directory at any time without
NOTE:
saving changes, press C.
View Directory Entries
1
2
◗◗
M
3
Press d.
Press CALL LIST + or CALL LIST - to scroll
through an alphabetical list of numbers/names
stored in the telephone directory
— OR —
Use the keypad and the “Keypad Characters”
chart on page 23 to enter the first character
of the name you want to view, then press
CALL LIST - if needed to move to the
desired name.
Press d to exit.
To exit the directory at any time without
NOTE:
saving changes, press C.
25
DIRECTORY OPERATION
Store a Call History Number in
the Directory
Dial a Directory Number
1
DIRECTORY OPERATION
M
2
Follow the directions in “View Directory
Numbers” on page 25 to find the number you
want to call.
When the number you want is displayed,
press D to make the call. The
speakerphone is activated.
— OR —
Lift the handset, then press D to
make the call.
To exit the directory at any time without
NOTE:
saving changes, press C.
Delete a Directory Entry
1
M
2
Follow the directions in “Viewing Directory
Numbers” to find the number you want to
delete.
When the number you want to delete
is displayed, press r. The entry is deleted.
To exit the directory at any time without
NOTE:
saving changes, press C.
26
CALLER ID OPERATION
If you answer a call before information appears on the screen, it will not be
stored in the call history. Between the first and second rings the screen
displays:
• Your caller’s name (15 letters are sent by your phone company),
• The caller’s area code and telephone number (area code is not
displayed if it is programmed as the Home Area Code),
• The time and date of the call, and
• The call’s position in call history.
Call information is displayed for about 30 seconds.
27
CALLER ID OPERATION
If you subscribe to Caller ID service with your local phone service provider,
this phone stores all incoming calls with valid Caller ID information in the call
history. Name, number, time and date can all be stored, if they are sent with
the call. Calls are assigned a number from 1 to 65. The most recent call will
have the highest number. The call history number appears next to the phone
number on the display. New (unreviewed) call information shows NEW in
the display. A repeat call from the same number shows REP in the display.
Set Screen Display Options
CALLER ID OPERATION
You can customize how the Caller ID features of this
product work. See “Set Remaining Features” on page 14
for instructions. For options, see Call History, Repeat
Calls, and Call List Order in the “Feature Summary”
on page 15.
Review Call History
◗◗
To review earlier calls, press CALL LIST -. To advance
through call history from an earlier call, press CALL LIST
+. When you reach the end of call history, the screen
displays END OF LIST, then begins again.
Remove Call Records
Remove a Specific Call Record
1
◗◗
M
2
Press CALL LIST + or CALL LIST - to display
the call record you want to remove.
Press and release r. The call record is
removed.
Remove All Call Records
1
From the idle screen press and hold r
until the screen displays (for approximately
1.5 seconds):
REMOVE ALL?
2
Press r again to remove all calls.
The screen returns to the idle screen.
0 CALLS 0 NEW
Once a call is removed from call history,
NOTE:
it cannot be retrieved.
28
◗◗
M
While you are reviewing the call history, you can dial
a number displayed on the screen.
1 Lift the handset
— OR —
Skip to Step 2 to use the speakerphone.
2 Press CALL LIST + or CALL LIST - until
the number you want to dial is displayed.
3 Press D. The screen shows the number
being called and the call is dialed automatically. If
the screen displays ERROR PRESENT or NO
NUMBER, the present number cannot be dialed.
You cannot use this feature to dial PRIVATE
NOTE:
or UNKNOWN numbers.
Dialing Options
When the number you wish to call is displayed, press
O to scroll through the dialing format choices.
For example:
1908555121
908555121
5551212
The specific dialing options available for each call history
record depends the format of the original call.
29
CALLER ID OPERATION
Display Dial
CALLER ID OPERATION
Display Screen Messages
SCREEN DISPLAYS:
WHEN:
PRIVATE NAME
The other party is blocking name
information.
PPP
The other party is blocking number
information.
PRIVATE CALLER
The other party is blocking name and
number information.
UNKNOWN NAME
Your phone company is unable to receive
information about this caller’s name.
UUU
Your phone company is unable to receive
information about this caller’s number.
UNKNOWN CALLER
Your phone company is unable to receive
information about this caller’s name and
number.
NO NAME FOUND
There is no directory entry beginning
with the letter you entered.
ERROR PRESENT
This number cannot be dialed.
NO NUMBER
This number cannot be dialed.
30
DEFAULT SETTINGS
DEFAULT SETTING:
Language
ENGLISH
Contrast
2
Clock
12:00AM 1-01
Call History
ALL CALLS
Repeat Calls
Combined
Call List Order
BY TIME
CID-Call Wait
ON
DEFAULT SETTINGS
FUNCTION:
31
GENERAL PRODUCT CARE
To keep your phone working and looking good, follow these guidelines:
•
•
•
•
•
GENERAL PRODUCT CARE
•
32
Avoid putting it near heating appliances and devices that generate
electrical noise (for example, motors or fluorescent lamps).
DO NOT expose it to direct sunlight or moisture.
Avoid dropping the phone and/or other rough treatment.
Clean with a soft cloth.
Never use a strong cleaning agent or abrasive powder because
this will damage the finish.
Retain the original packaging in case you need to ship it at a
later date.
TECHNICAL SPECIFICATIONS
TECHNICAL SPECIFICATIONS
REN
1.0B
Battery
4 AA
Product Weight
(unpacked)
1.87 pounds
8. inches long x
8.8 inches wide x
4.4 inches high
TECHNICAL SPECIFICATIONS
Product
Dimensions
33
IN CASE OF DIFFICULTY
If you have difficulty operating this phone, try the suggestions below.
For Customer Service, visit our website at www.telephones.att.com
or call 1 800 222–3111. Have the serial number, found on the
underside of your phone, available when contacting Customer
Service. Please retain your receipt as your proof of purchase.
To purchase accessories or replacement parts contact Customer Service.
Visit our website at www.telephones.att.com or call
1 800 222–3111.
IN CASE OF DIFFICULTY
TELEPHONE OPERATION
PROBLEM
SOLUTION
No Dial Tone
• Make sure all plugs are connected properly.
Inspect the line cord connections at the
modular jack and at the telephone. Also
inspect the coiled handset cord connections
at both ends.
• Unplug the telephone and connect it
to another modular jack. If it still does not
work and other telephones in your home
are working, the problem is with this
telephone.
PROBLEM
SOLUTION
Telephone Does
Not Ring
• Make sure the RINGER switch is not
set to OFF.
• If there are several other telephones on the
same line, try disconnecting some of the
other telephones. Having too many
telephones connected can also create
problems such as low ringer volume or
impaired sound quality during calls.
34
PROBLEM
SOLUTION
Difficulty Storing
Numbers in Memory
• Make sure you are pressing the correct
sequence of buttons for storing numbers.
• If you are interrupted by a recorded
announcement telling you to hang up
or by a loud buzzing noise, hang up
and store the number without lifting
the handset.
CALLER ID OPERATION
PROBLEM
SOLUTION
Screen is Blank
• Make sure the batteries are correctly
installed.
PROBLEM
SOLUTION
Screen Displays
The phone has received incomplete
or corrupted caller identification
information from the telephone company.
The phone will display as much
information as possible.
PROBLEM
SOLUTION
No Caller ID
Information While
on a Call
• Make sure your service provides
Caller ID information while you are
on a call. This is sometimes known as
“Caller ID on Call Waiting,” or “Type II
Caller ID.”
• Make sure you have the CID-Call Wait
feature on this phone set to ON (see
“Feature Summary” beginning on page 14
in FEATURE SETUP).
• The phone cannot display the information
if another phone on the same line is in use.
Make sure all extensions are on hook.
35
IN CASE OF DIFFICULTY
TELEPHONE DIRECTORY
B
directory card 20
Base unit 2
Display Dial 3
base wedge 5, 7
D 22, 26
batteries 2, 4, 10, 35
display screen 4
battery 33
E
battery compartment 4
END OF LIST 28
INDEX
C
ENGLISH 10
call history 3, 15, 21, 25, 27–29
ERROR PRESENT 29, 30
CALL HISTORY 15
ESPANOL 10
call information 3
CALL LIST ORDER 15
call record 28
Call Waiting service 3, 17
call-waiting signal 17
F
F bd 21, 24
fax machine 9
feature setup 10
Caller ID 4
Flash 21, 24
Caller ID features 23, 28
F 17, 21, 24
Caller ID information 19, 27
FRANCAIS 10
Caller ID service 3, 6, 15, 27
H
Caller ID with Call Waiting 3
HAC bd 11
CHECK STATUS light 19
handset 2, 4, 6, 16–17, 22, 26, 29, 35
CID—CALL WAIT 15
handset cord 34
C 10, 23
handset tab 8
D
hold 17
Data Port 9
date and time 13, 14
dial tone 6
H 17
Home Area Code 3, 11, 27
L
dialing options 29
Difficulty Storing Numbers
in Memory 35
LAC 12
language 10
directory 23, 24, 25, 30
line cord 2, 5, 7, 8, 34
d 24, 25
Local Area Code 3, 12
36
REP 27
W 20, 21, 22
REPEAT CALLS bd 15
M
RINGER switch 18, 34
modem 9
ringer volume 18, 34
M 18
S
MUTE light 19
Screen Displays
N
Screen is Blank 35
NEW 27
screen lighting 10
No Caller ID Information
While Call Waiting 35
SET CLOCK 14
No Dial Tone 34
NO NAME FOUND 30
NO NUMBER 29, 30
O
SET CONTRAST 14
SET HOME AREA CODE 14
SET LOCAL AREA CODES 14
K 16, 17
SPEAKER light 19
One Touch buttons 20–22
One Touch locations 20
O 24, 29
P
speakerphone 4, 16, 22, 26, 29
switchhook 8
T
Telephone Does Not Ring 34
P 21, 24
time and date 27
pause 21, 24
PPP 30
PRIVATE 29
PRIVATE CALLER 30
PRIVATE NAME 30
G
35
INDEX
loud buzzing noise 35
22
R
U
UNKNOWN 29
UNKNOWN CALLER 30
UNKNOWN NAME 30
UUU 30
V
R 17, 24
volume 16
redial memory 17
W
redial number 24
wall mounting studs 8
r 22, 26
WHICH LANGUAGE 14
37
In case of difficulty, visit our Service Center at
www.telephones.att.com or call 1 800 222–3111.
© 2004 Advanced American Telephones.
All Rights Reserved.
AT&T and the Globe Design are
trademarks of AT&T Corp., licensed to
Advanced American Telephones.
Printed in China. Issue 1AT&T 06/04
QUICK START GUIDE
Speakerphone with Caller ID with
Call Waiting 959
This Quick Start Guide provides basic instructions. For additional
installation options and complete instructions which allow you
to use all features of this phone, refer to your Speakerphone with
Caller ID with Call Waiting 959 User's Manual, Part 2.
INSTALLATION
Battery Installation
Before using the telephone, you should install four AA batteries (purchased
separately). You can use the phone without the batteries to dial and receive calls
using the handset, but four AA batteries are required to power the
display screen, speakerphone and Caller ID features.
CAUTION: Always unplug the line cord before installing
new batteries.
1. Press down on the battery compartment tabs as shown
and pull to open the battery cover.
continued on page 2
1
Battery Installation
continued from page 1
1. Press down on the battery compartment tabs as shown
and pull to open the battery cover.
2. Insert four new AA batteries (purchased separately) following
the polarity markings in the battery compartment.
3. Close the battery compartment cover, making sure
the cover snaps into place.
Table/Desk Installation
1
Reposition the base wedge for table/desk use.
Press on the base wedge as shown in figure a to remove the wedge.
Turn the wedge so that the larger end is toward the top of the
telephone. Reattach the wedge by positioning it as shown in figure c
and sliding it in the direction of the arrows until it locks in place.
figure a
2
figure b
figure c
2
Connect the long telephone line cord to the jack labeled TEL
on the back of the phone.
Modular
telephone
wall jack
Telephone
line cord
3
4
Connect the line cord to a modular wall jack.
Connect the handset to the telephone.
Plug the coiled handset cord into the handset jack on the left
side of the phone. Plug the other end of the coiled cord into the
handset, then hang up.
handset jack
5
Check for dial tone.
Lift the handset and listen for a dial tone. If you cannot hear
a dial tone, press VOLUME +. If you still do not hear a dial tone,
see the IN CASE OF DIFFICULTY beginning on page 34 of your User’s
Manaul, Part 2.
Your phone will work immediately after installation using the default feature
settings (See “Default Settings” on page 31 of you User’s Manual, Part 2).
If you subscribe to Caller ID services from your local telephone
NOTE:
service provider, you must follow the instructions in “Set Home Area Code”
for your phone to properly recognize and dial calls (see page 5). You may also
need to “Set Local Area Codes” (see page 6).
3
FEATURE SETUP
You can exit feature setup at any time by
NOTE:
pressing C or by lifting the handset when there is no
incoming call. The order features appear in the menu
changes after initial setup. For complete feature setup, see
“Set Remaining Features” on page 14 of your User’s
Manual, Part 2.
Language Selection
You can select ENGLISH, ESPANOL (Spanish) or FRANCAIS
(French) as the language in which your screen prompts are
displayed. When you first install batteries, the screen displays:
WHICH LANGUAGE?
1
◗◗
M M
2
Press CALL LIST + or CALL LIST - until the
screen displays your language selection.
Press O to save the setting. You will
see the contrast setup screen.
Set Contrast
Adjust screen lighting to a comfortable level, from 1 (light) to
4 (dark).
1 Press and release O until the screen displays
SET CONTRAST.
2 Press CALL LIST + or CALL LIST - until the
screen displays the contrast level you prefer.
3 Press O to save the setting. You will see the
Home Area Code setup screen.
4
Set Home Area Code
You must program your area code, so your phone can properly recognize
and dial calls.
IF FOR CALLS WITHIN YOUR AREA CODE
YOU DIAL:
ENTER IN STEP 2:
7 digits
(phone number, no area code)
Your area code
10 digits
(area code + phone number)
—OR—
11 digits (1 + area code +
phone number
000
1
M
Press O until the screen displays:
HAC-___
HOME AREA CODE?
2
3
Use the keypad to enter the three digits of your
Home Area Code.
Press O to save the setting. You will see the
Local Area Code setup screen.
5
Set Local Area Code
You can program up to four Local Area Codes.
CALLS OUTSIDE YOUR AREA
IF FOR:
YOU DIAL:
ENTER IN STEP 2:
All calls outside
your area code
11 digits
(1+ area code+
phone number)
No Local
Area Code
Some calls
outside your
area code
10 digits
(area code +
phone number)
Area codes
that do not
require a “1”
If you dial 10 digits (area code + phone number) for calls within your own area
code, include your area code as a Local Area Code.
1
M
Press and release O until the screen displays:
LAC1-___
LOCL AREA CODE?
2
3
Use the keypad to enter the three digits of the first
local area code. Press O to advance
to set the next local area code (LAC2–, LAC3–,
LAC4–).
Press O to save the settings when you are
finished entering Local Area Codes. You will see the
clock setup screen.
If you do not need to program Local Area
NOTE:
Codes, simply continue pressing O until the SET
CLOCK screen appears.
6
Set Time and Date
1
P❘
M
Press and release O until the screen displays:
¿¿¿¿12:00AM 1-01
SET CLOCK
2
3
Use the keypad to change the blinking digit. Use
CALL LIST + or CALL LIST - to move to the
next digit. Use # to toggle between AM and PM.
When the correct date and time are shown, press
O to save the new setting and
move to the next option.
7
TELEPHONE OPERATION
Make a Call
1
M
2
Lift the handset, then dial the number.
— OR —
Press K, then dial the number.
To end the call, hang up
— OR —
Press K again.
Answer a Call
Lift the handset
— OR —
Press K.
8
9
In case of difficulty, visit our Service Center at
www.telephones.att.com or call 1 800 222–3111.
© 2004 Advanced American Telephones.
All Rights Reserved.
AT&T and the Globe Design are
trademarks of AT&T Corp., licensed to
Advanced American Telephones.
Printed in China. Issue 1AT&T 06/04