Qlogic QLE2362 User`s guide

Q
Simplify
QLE2360/2362 User’s Guide
2-Gbps Fibre Channel to PCI Express
Host Bus Adapters
PX2454601-00 C
Page i
QLE2360/2362 User’s Guide
2-Gbps Fibre Channel to PCI Express Host Bus Adapters
Q
Information furnished in this manual is believed to be accurate and reliable. However, QLogic Corporation assumes no
responsibility for its use, nor for any infringements of patents or other rights of third parties which may result from its use.
QLogic Corporation reserves the right to change product specifications at any time without notice. Applications described
in this document for any of these products are for illustrative purposes only. QLogic Corporation makes no representation
nor warranty that such applications are suitable for the specified use without further testing or modification. QLogic
Corporation assumes no responsibility for any errors that may appear in this document.
No part of this document may be copied nor reproduced by any means, nor translated nor transmitted to any magnetic
medium without the express written consent of QLogic Corporation.
Microsoft and Windows 2000 are registered trademarks and Windows Server 2003 is a trademark of Microsoft
Corporation.
QLogic is a registered trademark of QLogic Corporation.
Intel is a trademark of Intel Corporation.
Linux is a registered trademark of Linus Torvalds.
Red Hat and all Red Hat-based trademarks and logos are trademarks or registered trademarks of Red Hat, Inc.
All other brand and product names are trademarks or registered trademarks of their respective owners.
Document Revision History
Rev. A release, 2/9/04
Rev B release 11/24/05
Removed Section 4:
Windows 2000 Driver Installation
Removed Section 5:
Windows Server 2003 Driver Installation
Removed Section 6:
RedHat Linux Driver Installation
Removed Section 7:
Fast!UTIL
Updated Section 2.5.1:
EMI and EMC Requirements
Added Section 2.5.3:
Laser Safety
Rev C release 12/17/04
Removed Section 1.4:
Features
Removed Section 1.5:
Compliance
Removed Tables 2.1 and 2.2:
QLE2360/2362 HBA Operating Environment and QLE2360/2362
HBA Specifications, respectively, and replaced them with a new
table taken from the QLE2360/2362 Datasheet.
© 2003–2004 QLogic Corporation. All rights reserved worldwide.
First Published: November 2003
QLogic Corporation, 26600 Laguna Hills Drive, Aliso Viejo, CA 92656, (800) 662-4471 or (949) 389-6000
Page ii
PX2454601-00 C
Table of Contents
Section 1
Introduction
1.1
1.2
1.3
1.4
1.4.1
1.4.2
1.4.3
How to Use this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
General Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
What is Fibre Channel? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Part I
Hardware
Section 2
QLE2360/2362
2.1
2.1.1
2.2
2.2.1
2.3
2.4
2.5
2.5.1
2.5.2
2.5.3
QLE2360/2362 HBA Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installation in the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installation Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Agency Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
EMI and EMC Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Product Safety Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Laser Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Section 3
3.1
3.2
3.3
3.4
3.5
1-1
1-1
1-1
1-2
1-2
1-2
1-2
2-1
2-2
2-2
2-4
2-4
2-6
2-6
2-6
2-8
2-10
Troubleshooting
Problems After Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hardware Problem Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System Configuration Problem Checklist . . . . . . . . . . . . . . . . . . . . . . . . .
Fibre Channel Problem Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3-1
3-1
3-2
3-2
3-2
Figures
Figure
2-1
2-2
QLE2360/2362 HBA Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
QLE2360/2362 HBA LED Activity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PX2454601-00 C
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2-1
2-2
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QLE2360/2362 User’s Guide
2-Gbps Fibre Channel to PCI Express Host Bus Adapters
Q
Tables
Table
2-1
Page
HBA Operating Environment and Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Page iv
2-4
PX2454601-00 C
Section 1
Introduction
1.1
How to Use this Guide
The SANblade QLogic host bus adapters (HBAs) supported in this document are
described in the following paragraphs; they are collectively referred to as the
QLE2360/2362 HBA unless otherwise noted.
■
■
QLE2360 (single channel, half size, full-height bracket, optical media)
QLE2362 (dual channel, half size, full-height bracket, optical media)
The QLE2360/2362 is a PCI Express to Fibre Channel optical media host adapter.
First, install the QLE2360/2362 HBA according to the directions in the hardware
installation section (see section 2). Please refer to the software driver Readme files
for software installation instructions.
1.2
General Description
Thank you for selecting the QLE2360/2362 Fibre Channel (FC) HBA. The
QLE2360/2362 HBA is an intelligent, high-performance adapter designed for
high-end systems. The intelligence and performance are derived from the ISP2322
FC Controller, making the QLE2360/2362 HBA a leading-edge host adapter. The
ISP2322 combines a powerful RISC processor, a Fibre Channel protocol manager
(FPM) with one or more 2-Gb Fibre Channel transceivers, and a peripheral
component interconnect-extended (PCI-X) local bus interface. The QLE2360/2362
HBA supports all FC peripherals that support private loop direct attach (PLDA) and
fabric loop attach (FLA). Installation of the QLE2360/2362 HBA is quick and easy.
The QLE2360/2362 HBA is a single-slot PCI Express bus expansion board that
interfaces a x4 (four-lane) PCI Express bus to two FC optical media buses. The
QLE2360/2362 HBA supports one- and four-lane operations. One ISP2322 FC
Controller supports two independent fibre channel ports. An Intel 41210 PCI Express
to PCI-X bridge interfaces the ISP’s PCI-X bus to the host’s PCI Express bus.
1.3
What is Fibre Channel?
Fibre Channel technology is outlined in the SCSI-3 Fibre Channel Protocol
(SCSI-FCP) standard. Fibre Channel is a high-speed data transport technology
used for mass storage and networking. It connects mainframes, super computers,
workstations, storage devices, and servers.
PX2454601-00 C
1-1
Q
1 – Introduction
Technical Support
Fibre Channel supports data transfer rates up to 200 MBps half-duplex and
400 MBps full-duplex on optical interfaces. The QLE2360/2362 HBA uses a
multimode optical interface for intermediate distances (less than 500 meters at the
data rate of 1 Gbps; less than 300 meters at the data rate of 2 Gbps).
With its increased connectivity and performance, Fibre Channel is the I/O
technology preferred and used by system designers.
1.4
Technical Support
Customers should contact their authorized maintenance provider for technical
support of their QLogic HBA products. QLogic-direct customers may contact QLogic
Technical Support; others will be redirected to their authorized maintenance
provider.
Visit the QLogic support Web site listed in section 1.4.3 for the latest firmware and
software updates.
1.4.1
Availability
QLogic Technical Support is available from 7:00 AM to 7:00 PM Central Standard
Time, Monday through Friday, excluding QLogic-observed holidays.
1.4.2
Training
QLogic offers certification training for the technical professional for both the
SANblade HBAs and the SANbox switches. From the training link at qlogic.com,
you may choose Electronic-Based Training or schedule an intensive "hands-on"
Certification course.
Technical Certification courses include installation, maintenance and
troubleshooting QLogic SAN products. Upon demonstrating knowledge using live
equipment, QLogic awards a certificate identifying the student as a Certified
Professional. The training professionals at QLogic may be reached by email at
tech.training@qlogic.com.
1.4.3
Contact Information
1-2
Address:
QLogic Corporation
6321 Bury Drive
Eden Prairie, Minnesota 55346
USA
Telephone:
+1 952-932-4040
PX2454601-00 C
Q
1 – Introduction
Technical Support
Fax:
+1 952-932-4018
Email:
Technical Service
Technical Training
support@qlogic.com
tech.training@qlogic.com
HBA Support Web Site:
support.qlogic.com
PX2454601-00 C
1-3
1 – Introduction
Technical Support
1-4
Q
PX2454601-00 C
Part I
Hardware
This part of the QLE2360/2362 User’s Guide describes the host bus adapters
(HBAs) and how to install and configure them. Section 3 contains troubleshooting
information.
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HBA
Section
QLE2360/2362
2
I-1
Q
I – Hardware
Notes
I-2
PX2454601-00 C
Section 2
QLE2360/2362
2.1
QLE2360/2362 HBA Components
Figure 2-1 identifies the QLE2360/2362 HBA components referenced throughout
this section. The J2 transceiver and associated LED is only for the dual channel
QLE2362. The QLE2360 is single channel; it uses only one of these transceivers.
Each QLE2360/2362 HBA has a unique serial number; its location on the HBA is
noted in figure 2-1. Take a minute to write down the serial number of the
QLE2360/2362 HBA.
TRANSCEIVERS
LED1
ISP CHIP
J1
J2
INTEL 41210
LED2
BRIDGE CHIP
SERIAL NUMBER
BRACKET
Figure 2-1. QLE2360/2362 HBA Layout
PX2454601-00 C
2-1
Q
2 – QLE2360/2362
Installation in the Computer
2.1.1
LEDs
Figure 2-2 identifies and describes the activity of the QLE2360/2362 HBA LEDs.
The red LED on the bracket is not used. For more information about the beacon
LED activity, see the SANsurfer FC HBA Managers User’s Guide (FS0054601-00).
RED LED
AMBER LED
GREEN LED
J1 CONNECTOR LEDs
J1 CONNECTOR
J2 CONNECTOR
Activity
Green LED
Amber LED
Red LED
Power Off
Off
Off
Off
Power On (Before
Firmware Init)
On
Off
Off
Online, 1Gb/s link
established
One flash
every 4 Sec.
Off
Off
1Gb/s activity
One flash
every 4 Sec.
On
Off
Online, 2Gb/s link
established
Two flash
every 4 Sec.
Off
Off
2Gb/s activity
Two flash
every 4 Sec.
On
Off
Power On (After
Firmware Init
and/or Loss of
Sync)
On
Off
On
Firmware Error
Error Code
Error Code
On
Beacon
Flash
Flash
Flash
J2 CONNECTOR LEDs
GREEN LED
AMBER LED
RED LED
Figure 2-2. QLE2360/2362 HBA LED Activity
2.2
Installation in the Computer
Before you install the QLE2360/2362 HBA in your computer, you need the following:
■
■
A screwdriver (usually a Phillips #1)
One (QLE2360) or two (QLE2362) optical multimode cables with LC-style duplex
connectors
CAUTION! The QLE2360/2362 HBA contains parts that can be damaged by ESD.
Before handling the QLE2360/2362 HBA, use standard methods to
discharge static electricity. Keep the QLE2360/2362 HBA in the
antistatic bag until you are ready to install it. Place the HBA on the bag
when you examine or configure it. Retain the bag for future use.
2-2
PX2454601-00 C
Q
2 – QLE2360/2362
Installation in the Computer
Perform the following steps to install the QLE2360/2362 HBA in your PC:
1. Check the motherboard and make any configuration changes necessary to
accommodate the QLE2360/2362 HBA.
2. Power down the peripherals, then the computer.
3. Remove the computer cover and save the screws.
4. Choose any PCI Express bus slot (x4 or higher).
NOTE:
If you select a slot higher than x4 lane width, make sure that the slot
supports x4 or x1 lane widths. The PC may contain PCI and PCI-X
slots as well as PCI Express slots. Refer to the PC manufacturer’s
instructions to determine the correct slot type.
5. Remove the slot cover for the slot in which you will install the QLE2360/2362
HBA.
6. Place the QLE2360/2362 HBA into the slot. Carefully press the HBA into the
slot until it seats firmly.
7. Secure the QLE2360/2362 HBA to the chassis. Follow the PC manufacturer’s
instructions.
8. Connect the appropriate cable from the devices to the corresponding connector.
9. Carefully reinstall the computer cover. Insert and tighten the computer cover
screws.
10. Power up all external FC devices, then power up the PC and observe the
monitor. The BIOS is disabled by default. Consequently, the devices attached
to the QLE2360/2362 HBA are not identified. For example:
QLogic Corporation
QLE23xx PCI Fibre Channel ROM BIOS Version x.xx
Copyright (C) QLogic Corporation 2000-2003 All rights reserved.
www.qlogic.com
Press <CTRL-Q> for Fast!UTIL
BIOS for Adapter 0 is disabled
ROM BIOS not installed
NOTE:
■
Enable the BIOS only if the boot device is attached to the
QLE2360/2362 HBA. This allows the system to boot faster.
If the information displayed on your monitor is correct, congratulations! You have
successfully installed the QLE2360/2362 HBA in your computer.
See the appropriate section for detailed instructions on how to install the software
drivers.
PX2454601-00 C
2-3
Q
2 – QLE2360/2362
Specifications
If the information displayed is not correct and you have checked the QLE2360/2362
HBA’s configuration, see section 3 for troubleshooting information.
2.2.1
Installation Help
If your system has an IDE hard disk, it may be assigned device number 80, which
is the boot device. If your system does not have an IDE hard disk, a parallel SCSI
host bus adapter, or a RAID adapter, the first bootable FC hard disk configured (the
one with the lowest ID) is assigned device number 80 and becomes the boot device.
The QLE2360/2362 HBA BIOS must be enabled if the boot device is connected to
the QLE2360/2362 HBA.
If you have a selectable boot BIOS and want to boot to an FC hard disk, set the
motherboard BIOS parameters to None or Not Installed. The ROM BIOS on the
QLE2360/2362 HBA automatically configures the FC peripherals.
Some new system BIOS’ support selectable boot, which supersedes the
QLE2360/2362 HBA BIOS selectable boot setting. Select the QLE2360/2362 HBA
FC hard disk in the system BIOS to boot from an FC hard disk attached to the
QLE2360/2362 HBA.
2.3
Specifications
Table 2-1 below defines the QLE2360/2362 specifications.
Table 2-1. HBA Operating Environment and Specifications
Host Bus Interface Specifications
2-4
Bus interface
2.5 GHz PCI Express x4
Memory
1-MB SRAM per port, 1-MB flash, and 4-Kb NVRAM
Compliance
PCI Express Base Specification rev. 1.0a, PCI Express Card
Electromechanical Specification rev. 1.0, PCI Local Bus
Specification rev. 2.3, PCI Bus Power Management Interface
Specification revision. 1.1
PX2454601-00 C
Q
2 – QLE2360/2362
Specifications
Table 2-1. HBA Operating Environment and Specifications
Fibre Channel Specifications
Data rate
2/1 Gbps auto-negotiation (2.1240/1.0625 Gbps)
Compliance
Second Generation FC Generic Services Definition (FC-GS-2),
Third Generation FC Generic Services Definition (FC-GS-3),
Fibre Channel-Physical and Signaling Interface (FC-PH), SCSI-3
Fibre Channel Protocol (SCSI-FCP), Fibre Channel-Arbitrated
Loop-2 (FC-AL-2), Fibre Channel-Private Loop Direct Attach
Technical Report (FC-PLDA), RFC 2625 IP and APR Over Fibre
Channel, Fibre Channel Framing and Signaling (FC-FS), SCSI-3
Architecture Model (SAM), and SCSI-3 Controller Command Set
Topology
FCAL, FCAL-2, point to point, switched fabric (FL_Port and
F_Port)
Class of service Class 3 FC service
Protocol
SCSI-FCP, IP, FC-TAPE
Buffer credits
3 credits available per port (2,112 Byte frame payload)
Physical Specifications
Ports
One (QLE2360)
Two (QLE2362)
Media
Multimode optic
Optics
Short wave laser
Form factor
Half size: 16.76 cm×11.12 cm (6.6"×4.376")
Bracket size
Standard size
Connectors
LC-style connectors that support non-OFC, multimode fibre optic
cabling using a small form factor optical transceiver modules (one
in the QLE2360, two in the QLE2362)
Environment and Equipment Specifications
Airflow
None required
Temperature
Operating: 0°C/32°F to 55°C/131°F. Storage: -20°C/-4°F to
70°C/158°F
Humidity
Relative (non-condensing): 10% to 90%, Storage: 5% to 95%
Power
dissipation
~8.5 W (QLE2360); ~11.5 W (QLE2362)
Distance
1 Gbps: 500 meters 50/125 µm fiber, 300 meters 62.5/125 µm
fiber
2 Gbps: 300 meters 50/125 µm fiber, 150 meters 62.5/125 µm
fiber
Cable
50/125µm multimode fiber, 62.5/125 µm multimode fiber
PX2454601-00 C
2-5
Q
2 – QLE2360/2362
Label
Table 2-1. HBA Operating Environment and Specifications
Software
Applications
SANsurfer® FC HBA Manager, SANsurfer® FC CLI
Operating
systems
Windows® Server™ 2003; Windows 2000; Linux Red Hat AS 3.0;
Linux SuSE SLES 8, 9; Novell NetWare 6.5
HW platforms
IA32 (x86), IEM64T
Flash utilities
Utilities for firmware, driver, boot code, and NVRAM
Boot support
BIOS
Compliance
SNIA HBA API V2, SMI-S, FC-SP/DH-CHAP, and FDMI
2.4
Label
The transceiver on the QLE2360/2362 HBA is a Class I laser product. It complies
with IEC 825-1 and FDA 21 CFR 1040.10 and 1040.11. The transceiver must be
operated under recommended operating conditions.
CLASS I LASER PRODUCT
2.5
Agency Certification
The following sections contain a summary of the EMC/EMI test specifications
performed on the QLE2360/2362 HBA (PX2410402-xx) to comply with radiated
emission, radiated immunity and product safety standards.
2.5.1
EMI and EMC Requirements
The QLE2360/2362 HBA conforms to the following requirements:
■
FCC Part 15, Class A
❑
❑
■
❑
2-6
Class A
Class A
ICES-003 Class A
❑
■
Radiated Emission
Conducted Emission
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numériqué de la classe A est conformé à la norme NMB-003 du
Canada.
CE Mark 89/336/EEC EMC Directive
PX2454601-00 C
Q
2 – QLE2360/2362
Agency Certification
❑
EN55022:1998/CISPR22:1997 Class A
❑
❑
❑
Radiated Emission
Conducted Emission
Class A
Class A
EN55024:1998
❑
❑
❑
❑
❑
❑
❑
❑
Immunity Standards
IEC61000-4-2 :2001
IEC61000-4-3 :2002
IEC61000-4-4 :2001
IEC61000-4-5 :2001
IEC61000-4-6 :2003
IEC61000-4-8 : 2001
IEC61000-4-11: 2001
ESD
RF Electro Magnetic Field
Fast Transient/Burst
Fast Surge Common/Differential
RF Conducted Susceptibility
Power Frequency Magnetic Filed
Voltage Dips and Interrupt
❑
EN61000-3-2:2000
Harmonic Current Emission
❑
EN61000-3-3:2001;A1:2001 Voltage Fluctuation and Flicker
■
AS/NZS CISPR 22, Class A
■
VCCI, Class A certified
■
Korea MIC certified
■
Korea MIC Class A E-G900-04-3176 (A)
❑
❑
❑
❑
PX2454601-00 C
Product Name/ Model
Certification holder
Manufactured date
Manufacturer/Country of origin
PX2410402
QLogic Corporation
2004
QLogic Corporation/USA
2-7
Q
2 – QLE2360/2362
Agency Certification
Class
User Information Guide
A class equipment
(Business purpose
info/telecommunications
equipment)
As this equipment has undergone EMC registration
for business purpose, the seller and/or the buyer is
asked to beware of this point and in case a wrongful
sale or purchase has been made, it is asked that a
change to household use be made.
■
CNS 13438 Class A
❑
This is a class A product. In domestic environment this product may cause
radio interference in which case the user may be required to take adequate
measures
警告使用者:
這是甲類的資訊產品, 在居住的環境中使用時 ,
可能會造成射頻干擾, 在這種情況下,
使用者會被要求採取某些適當的對策。
2.5.2
Product Safety Requirements
■
UL, cUL
❑
❑
❑
■
UL60950
CSA C22.2 No.60950
Class 1 Laser Product per DHHS 21CFR
73/23/EEC Low Voltage Directive
❑
TUV:
❑
2-8
EN60950-1:2001
PX2454601-00 C
Q
2 – QLE2360/2362
Agency Certification
❑
❑
PX2454601-00 C
EN60825-1:1994+A1+A2
EN60825-2:1994+A1
2-9
Q
2 – QLE2360/2362
Agency Certification
2.5.3
Laser Safety
■
FDA Notice
❑
This product complies with DHHS Rules 21CFR Chapter I,Subchapter J.
This product has been designed and manufactured according to IEC60825-1
on the safety label of laser product.
■
Class 1 Laser Product
❑
❑
❑
■
Caution—Class 1 laser radiation when open
❑
■
Direktes Ansehen mit optischen Instrumenten vermeiden
Varoitus—Luokan 1 lasersäteilyä, kun laite on auki
❑
2-10
Ne pas regarder directement avec des instruments optiques
Vorsicht—Laserstrahlung der Klasse 1 bei geöffneter Abdeckung
❑
■
Do not view directly with optical instruments
Attention—Radiation laser de classe 1
❑
■
Appareil A Laser De Classe 1
Laser Klasse 1 Nach IEC 60825-1
Luokan 1 Laserlaite
Älä katso suoraan laitteeseen käyttämällä optisia instrumentteja
PX2454601-00 C
Q
2 – QLE2360/2362
Agency Certification
Notes
PX2454601-00 C
2-11
2 – QLE2360/2362
Agency Certification
2-12
Q
PX2454601-00 C
Section 3
Troubleshooting
3.1
Problems After Installation
There are three basic types of installation problems that can cause your
QLE2360/2362 HBA to function incorrectly: hardware problems, system
configuration problems, and Fibre Channel problems. The following section
provides itemized checklists to help you determine why your QLE2360/2362 HBA
is not functioning.
3.2
Hardware Problem Checklist
■
Are all of the circuit cards installed securely in the system?
■
Are all of the cables securely connected to the correct connectors? Be sure that
the FC cables that attach from the QLE2360/2362 HBA connectors to the device
are connected correctly. For example, the optical transmit connector on the
QLE2360/2362 HBA must be connected to the optical receive connector on the
device. Some connectors require a firm push to ensure proper seating. An easy
way to check for correct seating is to switch the connectors on either the
QLE2360/2362 HBA or the device, then restart your system. If the BIOS is
enabled, devices attached to the QLE2360/2362 HBA are displayed on the
screen.
■
Is the QLE2360/2362 HBA installed correctly in the PCI Express slot (x4 or higher
lane width)? If you select a slot higher than x4, make sure that the slot supports
x4 or x1. Is it seated firmly in the slot? The PC may contain PCI and PCI-X slots
as well as PCI Express slots. Refer to the PC manufacturer’s instructions to
determine the correct slot type.
■
Check for interference due to nonstandard PCI connectors.
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3 – Troubleshooting
System Configuration Problem Checklist
Q
3.3
System Configuration Problem Checklist
Check the motherboard for proper configuration (see the appropriate installation
section for more information.
Check the documentation supplied with your computer, or contact your computer
dealer to determine if your motherboard requires special configuration.
3.4
Fibre Channel Problem Checklist
■
Were all of the FC devices powered up before you powered up the PC?
■
Check that all cables are properly connected.
■
Have you configured your RAID controller using the utilities provided by the
manufacturer?
■
Some Fibre Channel switches support zoning. Make sure that your switch is
configured correctly.
■
Make sure that data rate setting on the QLE2360/2362 matches the target device.
For example, if the QLE2360/2362 is set to 2 Gb, set the target device to 2 Gb.
■
If you are using a RAID box, modify the following settings in Fast!UTIL:
❑
❑
❑
Login Retry Count = 60
Port Down Retry Count = 60
Execution Throttle = 100
3.5
Troubleshooting
The QLogic knowledge database contains troubleshooting information for the
QLogic SANblade HBAs. Access the database from the QLogic website at:
www.qlogic.com/support/knowledge_base.asp
3-2
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