Dell PowerEdge M420 Owner`s manual

Dell PowerEdge M420 Systems
Owner's Manual
Regulatory Model: QHB
Regulatory Type: QHB Series
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Information in this publication is subject to change without notice.
© 2012 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell™, the Dell logo, Dell Precision™ , OptiPlex™, Latitude™, PowerEdge™, PowerVault™,
PowerConnect™, OpenManage™, EqualLogic™, Compellent™, KACE™, FlexAddress™, Force10™ and Vostro™ are trademarks of Dell
Inc. Intel®, Pentium®, Xeon®, Core® and Celeron® are registered trademarks of Intel Corporation in the U.S. and other countries. AMD®
is a registered trademark and AMD Opteron™, AMD Phenom™ and AMD Sempron™ are trademarks of Advanced Micro Devices, Inc.
Microsoft®, Windows®, Windows Server®, Internet Explorer®, MS-DOS®, Windows Vista® and Active Directory® are either trademarks
or registered trademarks of Microsoft Corporation in the United States and/or other countries. Red Hat® and Red Hat®
Enterprise Linux® are registered trademarks of Red Hat, Inc. in the United States and/or other countries. Novell® and SUSE® are
registered trademarks of Novell Inc. in the United States and other countries. Oracle® is a registered trademark of Oracle Corporation
and/or its affiliates. Citrix®, Xen®, XenServer® and XenMotion® are either registered trademarks or trademarks of Citrix Systems, Inc. in
the United States and/or other countries. VMware®, Virtual SMP®, vMotion®, vCenter® and vSphere® are registered trademarks or
trademarks of VMware, Inc. in the United States or other countries. IBM® is a registered trademark of International Business Machines
Corporation.
Other trademarks and trade names may be used in this publication to refer to either the entities claiming the marks and names or their
products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
2012 - 03
Rev. A00
Contents
Notes, Cautions, and Warnings...................................................................................................2
1 About Your System......................................................................................................................7
Overview...................................................................................................................................................................7
Front-Panel Features And Indicators.......................................................................................................................8
Solid State Drive Features........................................................................................................................................8
Other Information You May Need...........................................................................................................................10
2 Using The System Setup And Boot Manager.......................................................................11
Choosing The System Boot Mode..........................................................................................................................11
Entering System Setup............................................................................................................................................12
Responding To Error Messages.......................................................................................................................12
Using The System Setup Navigation Keys.......................................................................................................12
System Setup Options.............................................................................................................................................12
System Setup Main Screen..............................................................................................................................12
System BIOS Screen........................................................................................................................................13
System Information Screen..............................................................................................................................13
Memory Settings Screen.................................................................................................................................14
Processor Settings Screen..............................................................................................................................14
Boot Settings Screen.......................................................................................................................................15
Integrated Devices Screen..............................................................................................................................16
Serial Communications Screen........................................................................................................................16
System Profile Settings Screen........................................................................................................................17
System Security Screen...................................................................................................................................18
Miscellaneous Settings....................................................................................................................................18
System And Setup Password Features..................................................................................................................19
Assigning A System And/Or Setup Password..................................................................................................19
Using Your System Password To Secure Your System....................................................................................20
Deleting Or Changing An Existing System And/Or Setup Password................................................................20
Operating With A Setup Password Enabled....................................................................................................21
Entering The UEFI Boot Manager...........................................................................................................................21
Using The Boot Manager Navigation Keys......................................................................................................21
Boot Manager Screen......................................................................................................................................22
UEFI Boot Menu...............................................................................................................................................22
Embedded System Management............................................................................................................................22
iDRAC Settings Utility..............................................................................................................................................23
Entering The iDRAC Settings Utility..................................................................................................................23
3 Installing Blade Components..................................................................................................25
Recommended Tools..............................................................................................................................................25
Removing And Installing A Sleeve..........................................................................................................................25
Removing The Sleeve.......................................................................................................................................25
Installing The Sleeve........................................................................................................................................26
Removing And Installing A Blade...........................................................................................................................27
Removing A Blade............................................................................................................................................27
Installing A Blade.............................................................................................................................................27
Inside The Blade.....................................................................................................................................................28
I/O Module Mezzanine Card...................................................................................................................................28
Mezzanine Card Installation Guidelines...........................................................................................................28
Removing A Mezzanine Card...........................................................................................................................29
Installing A Mezzanine Card.............................................................................................................................30
LOM Riser Card.......................................................................................................................................................31
Removing The LOM Riser Card........................................................................................................................31
Installing The LOM Riser Card..........................................................................................................................31
Solid State Drives...................................................................................................................................................32
Removing A Solid State Drive..........................................................................................................................32
Installing A Solid State Drive............................................................................................................................33
Shutdown Procedure For Servicing A Solid State Drive..................................................................................33
Configuring The Boot Drive..............................................................................................................................33
Removing An SSD From The SSD Carrier........................................................................................................33
Installing An SSD In The SSD Carrier...............................................................................................................34
Solid State Drive Backplane...................................................................................................................................34
Removing The SSD Backplane.........................................................................................................................34
Installing The SSD Backplane..........................................................................................................................35
Processors..............................................................................................................................................................36
Removing A Processor.....................................................................................................................................36
Installing A Processor......................................................................................................................................38
NVRAM Backup Battery.........................................................................................................................................39
Replacing The NVRAM Backup Battery..........................................................................................................39
System Board..........................................................................................................................................................40
Removing The Blade System Board.................................................................................................................40
Installing The Blade System Board..................................................................................................................41
Processor/DIMM Blank..........................................................................................................................................42
Removing A Processor/DIMM Blank...............................................................................................................42
Installing A Processor/DIMM Blank................................................................................................................43
System Memory......................................................................................................................................................43
General Memory Module Installation Guidelines............................................................................................45
Mode-Specific Guidelines................................................................................................................................45
Sample Memory Configurations.......................................................................................................................46
Removing Memory Modules............................................................................................................................47
Installing Memory Modules.............................................................................................................................48
Management Riser Card.........................................................................................................................................49
Removing The Management Riser Card..........................................................................................................49
Installing The Management Riser Card............................................................................................................50
Replacing The SD Card....................................................................................................................................50
Replacing The SD vFlash Card.........................................................................................................................51
4 Troubleshooting Your System.................................................................................................53
Safety First—For You and Your System..................................................................................................................53
Troubleshooting System Memory...........................................................................................................................53
Troubleshooting Solid State Drives........................................................................................................................54
Troubleshooting USB Devices................................................................................................................................54
Troubleshooting An Internal SD Card.....................................................................................................................54
Troubleshooting Processors...................................................................................................................................55
Troubleshooting The Blade System Board.............................................................................................................55
Troubleshooting The NVRAM Backup Battery.......................................................................................................56
5 Using System Diagnostics.......................................................................................................57
Dell Online Diagnostics...........................................................................................................................................57
Dell Embedded System Diagnostics.......................................................................................................................57
When To Use The Embedded System Diagnostics..........................................................................................57
Running The Embedded System Diagnostics...................................................................................................57
System Diagnostic Controls.............................................................................................................................58
6 Jumpers And Connectors........................................................................................................59
System Board Jumper Settings..............................................................................................................................59
System Board Connectors......................................................................................................................................59
Disabling A Forgotten Password............................................................................................................................60
7 Technical Specifications.........................................................................................................61
8 System Messages.....................................................................................................................63
LCD Status Messages.............................................................................................................................................63
Viewing LCD Messages...................................................................................................................................63
Removing LCD Messages.................................................................................................................................63
System Error Messages..........................................................................................................................................63
Warning Messages...............................................................................................................................................119
Diagnostic Messages...........................................................................................................................................119
Alert Messages.....................................................................................................................................................119
9 Getting Help..............................................................................................................................121
Contacting Dell.....................................................................................................................................................121
About Your System
1
Overview
Your system includes up to four quarter-height blades installed in a sleeve. To function as a system, the sleeve is
inserted into an M1000e enclosure (chassis).
CAUTION: Exercise care while handling the sleeve to prevent damage to the internal components.
NOTE: To ensure proper operation and cooling, all blade slots in the sleeve must be populated at all times with
either a blade or quarter-height blade blank(s).
NOTE: For complete instructions on operating the quarter-height blades, see the M1000e Enclosure Owner's
Manual and the CMC User's Guide at support.dell.com/manuals.
Figure 1. Sleeve and Blade — Overview
1. quarter-height blade
2. sleeve
3. enclosure
The following figure shows the blade slot numbering in a sleeve.
7
Figure 2. Blade Slot Numbering
Front-Panel Features And Indicators
Figure 3. Front-Panel Features and Indicators
1.
2.
3.
4.
blade handle release button
solid state drives (2)
USB connectors (2)
blade power button/indicator
Solid State Drive Features
Your system supports two 1.8 inch uSATA Solid State Drives (SSD).
The SSDs plug into the SSD backplane inside the blade. On blades with a diskless configuration, you must install SSD
blanks in all drive slots, and the SSD backplane must still be installed to maintain proper airflow.
The SSD indicators display different patterns as drive events occur in the system.
8
Figure 4. SSD Features
1. activity indicator (green)
2. status indicator (green and amber)
NOTE: If the SSD is in Advanced Host Controller Interface (AHCI) mode, the status LED remains off.
Drive-Status Indicator Pattern
Condition
Blinks green two times per second
Identifying drive or preparing for removal
Off
Drive ready for insertion or removal
NOTE: The drive status indicator remains off until all SSDs are
initialized after system power is applied. Drives are not ready
for insertion or removal during this time.
Blinks green, amber, and off
Drive predicted failure
Blinks amber four times per second
Drive failed
Blinks green slowly
Drive rebuilding
Steady green
Drive online
Blinks green three seconds, amber three
seconds, and off six seconds
Rebuild aborted
9
Other Information You May Need
WARNING: See the safety and regulatory information that shipped with your system. Warranty information may be
included within this document or as a separate document.
•
The Getting Started Guide provides an overview of system features, setting up your system, and technical
specifications.
•
The Rack Installation Instructions included with your rack solution describes how to install your system into a
rack.
•
The Dell PowerEdge M1000e Enclosure Owner’s Manual provides information about enclosure features and
describes how to troubleshoot the enclosure and install or replace the enclosure's components.
•
The Dell Chassis Management Controller User’s Guide provides information on installing, configuring and using
the Chassis Management Controller (CMC).
•
For the full name of an abbreviation or acronym used in this document, see the Glossary at support.dell.com/
manuals.
•
Dell systems management application documentation provides information about installing and using the
systems management software.
•
Any media that ships with your system that provides documentation and tools for configuring and managing your
system, including those pertaining to the operating system, system management software, system updates, and
system components that you purchased with your system.
NOTE: Always check for updates on support.dell.com/manuals and read the updates first because they often
supersede information in other documents.
10
Using The System Setup And Boot Manager
2
System Setup enables you to manage your system hardware and specify BIOS-level options.
The following keystrokes provide access to system features during startup:
Keystroke Description
<F2>
Enters the System Setup.
<F10>
Enters System Services, which opens the Dell Lifecycle Controller 2 (LC2). The Dell LC2 allows you to
access utilities such as embedded system diagnostics. For more information, see the Dell LC2
documentation.
<F11>
Enters the BIOS Boot Manager or the Unified Extensible Firmware Interface (UEFI) Boot Manager,
depending on the system's boot configuration.
<F12>
Starts Preboot eXecution Environment (PXE) boot.
From the System Setup, you can:
•
Change the NVRAM settings after you add or remove hardware
•
View the system hardware configuration
•
Enable or disable integrated devices
•
Set performance and power management thresholds
•
Manage system security
You can access the System Setup using the:
•
Standard graphical browser, which is enabled by default
•
Text browser, which is enabled using Console Redirection
To enable Console Redirection, in System Setup, select System BIOS → Serial Communication screen → Serial
Communication, select On with Console Redirection.
NOTE: By default, help text for the selected field is displayed in the graphical browser. To view the help text in the
text browser, you must press <F1>.
Choosing The System Boot Mode
System Setup enables you to specify the boot mode for installing your operating system:
•
BIOS boot mode (the default) is the standard BIOS-level boot interface.
•
UEFI boot mode is an enhanced 64-bit boot interface based on Unified Extensible Firmware Interface (UEFI)
specifications that overlays the system BIOS.
You must select the boot mode in the Boot Mode field of the Boot Settings Screen of System Setup. Once you specify the
boot mode, the system boots in the specified boot mode and you proceed then to install your operating system from that
mode. Thereafter, you must boot the system in the same boot mode (BIOS or UEFI) to access the installed operating
system. Trying to boot the operating system from the other boot mode will cause the system to halt at startup.
11
NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit
operating systems do not support UEFI and can only be installed from the BIOS boot mode.
NOTE: For the latest information on supported operating systems, see dell.com/ossupport.
Entering System Setup
1.
Turn on or restart your system.
2.
Press <F2> immediately after you see the following message:
<F2> = System Setup
If your operating system begins to load before you press <F2>, allow the system to finish booting, and then restart
your system and try again.
Responding To Error Messages
If an error message is displayed while the system is booting, make a note of the message. See System Error Messages
section of this manual for an explanation of the message and suggestions for correcting errors.
NOTE: After installing a memory upgrade, it is normal for your system to display a message the first time you start
your system.
Using The System Setup Navigation Keys
Keys
Action
Up arrow
Moves to the previous field.
Down arrow Moves to the next field.
<Enter>
Allows you to type in a value in the selected field (if applicable) or follow the link in the field.
Spacebar
Expands or collapses a drop-down list, if applicable.
<Esc>
Moves to the previous page until you view the main screen. Pressing <Esc> in the main screen exits
System Setup. A message prompts you to save any unsaved changes.
<F1>
Displays the System Setup help file.
NOTE: For most of the options, any changes that you make are recorded but do not take effect until you restart the
system.
System Setup Options
System Setup Main Screen
NOTE: Press <Alt><F> to reset the BIOS or UEFI settings to their default settings.
Menu Item
Description
System BIOS
This option is used to view and configure BIOS settings.
12
Menu Item
Description
iDRAC Settings
This option is used to view and configure iDRAC settings.
Device Settings
This option is used to view and configure device settings.
System BIOS Screen
NOTE: The options for System Setup change based on the system configuration.
NOTE: System Setup defaults are listed under their respective options in the following sections, where applicable.
Menu Item
Description
iDRAC Settings
This option is used to view and configure iDRAC settings.
Device Settings
This option is used to view and configure device settings.
System Information
Displays information about the system such as the system model name, BIOS version, Service
Tag, and so on.
Memory Settings
Displays information and options related to installed memory.
Processor Settings
Displays information and options related to the processor such as speed, cache size, and so
on.
Boot Settings
Displays options to specify the boot mode (BIOS or UEFI). Enables you to modify UEFI and
BIOS boot settings.
Integrated Devices
Displays options to enable or disable integrated device controllers and ports, and to specify
related features and options.
Serial Communication
Displays options to enable or disable the serial ports and specify related features and
options.
System Profile Settings Displays options to change the processor power management settings, memory frequency,
and so on.
System Security
Displays options to configure the system security settings like, system password, setup
password, TPM security, and so on. It also enables or disables support for local BIOS update
and the power button on the system.
Miscellaneous Settings Displays options to change the system date, time, and so on.
System Information Screen
Menu Item
Description
System Model Name
Displays the system model name.
System BIOS Version
Displays the BIOS version installed on the system.
System Service Tag
Displays the system Service Tag.
System Manufacturer
Displays the name of system manufacturer.
System Manufacturer Contact Information
Displays the contact information of the system manufacturer.
13
Memory Settings Screen
Menu Item
Description
System Memory Size
Displays the amount of memory installed in the system.
System Memory Type
Displays the type of memory installed in the system.
System Memory Speed
Displays the system memory speed.
System Memory Voltage Displays the system memory voltage.
Video Memory
Displays the amount of video memory.
System Memory Testing
Specifies whether system memory tests are run during system boot. Options are Enabled
and Disabled. By default, the System Memory Testing option is set to Disabled.
Memory Operating Mode Specifies the memory operating mode. The options available depending on the memory
configuration of your system are Optimizer Mode, Advanced ECC Mode, Mirror Mode,
Spare Mode, and Spare with Advanced ECC Mode. By default, the Memory Operating Mode
option is set to Optimizer Mode.
Node Interleaving
If this field is Enabled, memory interleaving is supported if a symmetric memory
configuration is installed. If Disabled, the system supports Non-Uniform Memory
architecture (NUMA) (asymmetric) memory configurations. By default, Node Interleaving
option is set to Disabled.
Serial Debug Output
By default, it is set to disabled.
Processor Settings Screen
Menu Item
Description
Logical Processor
Allows you to enable or disable logical processors and display the number of logical
processors. If the Logical Processor option is set to Enabled, the BIOS displays all the logical
processors. If this option is set to Disabled, the BIOS only displays one logical processor per
core. By default, the Logical Processor option is set to Enabled.
QPI Speed
Allows you to set the QuickPath Interconnect data rate settings. By default, the QPI Speed
option is set to Maximum data rate.
NOTE: The QPI Speed option is displayed only when both the processors are installed.
Virtualization
Technology
Allows you enable or disable the additional hardware capabilities provided for virtualization.
By default, the Virtualization Technology option is set to Enabled.
Adjacent Cache Line
Prefetch
Allows you to optimize the system for applications that require high utilization of sequential
memory access. By default, the Adjacent Cache Line Prefetch option is set to Enabled. You
can disable this option for applications that require high utilization of random memory
access.
Hardware Prefetcher
Allows you to enable or disable hardware prefetcher. By default, the Hardware Prefetcher
option is set to Enabled.
14
Menu Item
Description
DCU Streamer
Prefetcher
Allows you to enable or disable DCU streamer prefetcher. By default, the DCU Streamer
Prefetcher option is set to Enabled.
DCU IP Prefetcher
Allows you to enable or disable DCU IP prefetcher. By default, the DCU IP Prefetcher option
is set to Enabled.
Execute Disable
Allows you enable or disable execute disable memory protection technology. By default, the
Execute Disable option is set to Enabled.
Number of Cores per
Processor
Allows you to control the number of enabled cores in each processor. By default, the
Number of Cores per Processor option is set to All.
Processor 64-bit
Support
Specifies if the processor(s) support 64-bit extensions.
Processor Core Speed
Displays the maximum core frequency of the processor.
Processor Bus Speed
Displays the bus speed of the processors.
NOTE: The processor bus speed option is displayed only when both the processors are
installed.
Boot Settings Screen
Menu Item
Description
Boot Mode
Allows you to set the boot mode of the system.
CAUTION: Switching the boot mode may prevent the system from booting if the operating
system is not installed in the same boot mode.
If the operating system supports UEFI, you can set this option to UEFI. Setting this field to BIOS
allows compatibility with non-UEFI operating systems. By default, the Boot Mode option is set to
BIOS.
NOTE: Setting this field to UEFI disables BIOS Boot Settings menu. Setting this field to BIOS
disables the UEFI Boot Settings menu.
Boot Sequence
Retry
Allows you to enable or disable the boot sequence retry feature. If this field is enabled and the
system fails to boot, the system reattempts the boot sequence after 30 seconds. By default, the
Boot Sequence Retry option is set to Disabled.
BIOS Boot
Settings
Allows you to enable or disable BIOS Boot options.
UEFI Boot
Settings
Allows you to enable or disable UEFI Boot options.
One-Time Boot
Allows you to enable or disable a one-time boot from a selected device.
NOTE: This option is enabled only if the boot mode is BIOS.
NOTE: This option is enabled only if the boot mode is UEFI.
15
Integrated Devices Screen
Menu Item
Description
Integrated RAID
Controller
Allows you to enable or disable the integrated RAID controller. By default, the Integrated
RAID Controller option is set to Enabled.
User Accessible USB
Ports
Allows you to set the user accessible ports. Selecting All Ports Off disables all USB ports. By
default, the User Accessible USB Ports option is set to All Ports On.
Internal SD Card
Redundancy
If set to Mirror mode, data is written on both SD cards. If any one of the SD card fails, data is
written to the active SD card. Data from this card is copied to the replacement SD card at the
next boot.
Internal SD Card Port
Enables or disables the system’s internal SD card port.
NOTE: If you enable this option, access to the vFlash partition is disabled.
Integrated Network
Card 1
Allows you to enable or disable the integrated network card. By default, the Integrated
Network Card 1 option is set to Enabled.
OS Watchdog Timer
Allows you to enable or disable the OS wacthdog timer. When this field is enabled, the
operating system initializes the timer and the OS watchdog timer helps in recovering the
operating system. By default, the OS Watchdog Timer option is set to Disabled.
Embedded Video
Controller
Allows you to enable or disable the Embedded Video Controller. By default, the embedded
video controller is Enabled.
SR-IOV Global Enable
Allows you to enable or disable the BIOS configuration of Single Root I/O Virtualization (SRIOV) devices. By default, the SR-IOV Global Enable option is set to Disabled.
Slot Disablement
The Slot Disablement feature controls the configuration of mezzanine cards installed in the
specified slots. Only mezzanine card slots that are present on your system are available for
control.
Serial Communications Screen
Menu Item
Description
Serial Communication Allows you to enable the COM port or Console Redirection options.
Serial Port Address
Allows you to set the port address for serial devices. By default, the Serial Port Address option
is set to COM1.
NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL). To use console
redirection by SOL, configure the same port address for console redirection and the serial
device.
Failsafe Baud Rate
16
Displays the failsafe baud rate for console redirection. The BIOS attempts to determine the
baud rate automatically. This failsafe baud rate is used only if the attempt fails and the value
must not be changed. By default, the Failsafe Baud Rate option is set to 11520.
Menu Item
Description
Remote Terminal Type Allows you to set the remote console terminal type. By default, the Remote Terminal Type
option is set to VT 100/VT220.
Redirection After Boot Allows you to enable or disable to the BIOS console redirection when the operating system is
loaded. By default, the Redirection After Boot option is set to Enabled.
System Profile Settings Screen
Menu Item
Description
System Profile
Allows you to set the system profile. If you set the System Profile option to a mode other than
Custom, the BIOS automatically sets the rest of the options. You can only change the rest of the
options if the mode is set to Custom. By default, the System Profile option is set to Performance
Per Watt Optimized (DAPC). DAPC is Dell Active Power Controller.
NOTE: The following parameters are available only when the System Profile is set to Custom.
CPU Power
Management
Allows you to set the CPU power management. By default, the CPU Power Management option is
set to System DBPM (DAPC). DBPM is Demand-Based Power Management.
Memory Frequency Allows you to set the memory frequency. By default, the Memory Frequency option is set to
Maximum Performance.
Turbo Boost
Allows you to enable or disable the processor to operate in turbo boost mode. By default, the
Turbo Boost option is set to Enabled.
C1E
Allows you to enable or disable the processor to switch to a minimum performance state when it
is idle. By default, the C1E option is set to Enabled.
C States
Allows you to enable or disable the processor to operate in all available power states. By default,
the C States option is set to Enabled.
Monitor/Mwait
Allows you to enable Monitor/Mwait instructions in the processor. By default, the Monitor/Mwait
option is set to Enabled for all system profiles, except Custom.
NOTE: This option can be disabled only if the C States option in Custom mode is disabled.
NOTE: When C States is enabled in Custom mode, changing the Monitor/Mwait setting does
not impact system power/performance.
Memory Patrol
Scrub
Allows you to set the memory patrol scrub frequency. By default, the Memory Patrol Scrub
option is set to Standard.
Memory Refresh
Rate
Allows you to set the memory refresh rate. By default, the Memory Refresh Rate option is set to
1x.
Memory Operating
Voltage
Allows you to set the DIMM voltage selection. When set to Auto, the system automatically sets
the system voltage to the optimal setting based on the DIMM capacity and the numbers of
DIMMs installed. By default, the Memory Operating Voltage option is set to Auto.
17
System Security Screen
Menu Item
Description
Intel AES-NI
The Intel AES-In option improves the speed of applications by performing encryption and
decryption using the Advanced Encryption Standard set and is set to Enabled by default.
System Password Allows you to set the system password. This option is read-only if the password jumper is not
installed in the system.
Setup Password
Allows you to set the setup password. This option is read-only if the password jumper is not
installed in the system.
Password Status
Allows you to lock the system password. By default, the Password Status option is set to
Unlocked.
TPM Security
Allows you to control the reporting mode of the Trusted Platform Module (TPM). By default, the
TPM Security option is set to Off. You can only modify the TPM Status, TPM Activation , and Intel
TXT fields if the TPM Status field is set to either On with Pre-boot Measurements or On without
Pre-boot Measurements.
TPM Activation
Allows you to change the operational state of the TPM. By default, the TPM Activation option is
set to No Change.
TPM Status
Displays the TPM status.
TPM Clear
CAUTION: Clearing the TPM results in loss of all keys in the TPM. The loss of TPM keys may
affect booting to the operating system.
Allows you to clear all the contents of the TPM. By default, the TPM Clear option is set to No.
Intel TXT
Allows you enable or disable Intel Trusted Execution Technology. To enable Intel TXT,
Virtualization Technology must be enabled and TPM Security must be enabled with Pre-boot
measurements. By default, the Intel TXT option is set to Off.
Power Button
Allows you to enable or disable the power button on the front of the system. By default, the Power
Button option is set to Enabled.
AC Power
Recovery
Allows you to set how the system reacts after AC power is restored to the system. By default, the
AC Power Recovery option is set to Last.
Miscellaneous Settings
Menu Item
Description
System Time
Allows you to set the time on the system.
System Date
Allows you to set the date on the system.
Asset Tag
Displays the asset tag and allows you to modify it for security and tracking purposes.
Keyboard NumLock
Allows you to set whether the system boots with the NumLock enabled or disabled. By
default the Keyboard NumLock is set to On.
NOTE: This field does not apply to 84-key keyboards.
18
Menu Item
Description
Report Keyboard Errors
Allows you to set whether keyboard-related error messages are reported during system
boot. By default, the Report Keyboard Errors field is set to Report.
F1/F2 Prompt on Error
Allows you to enable or disable the F1/F2 prompt on error. By default, F1/F2 Prompt on
Error is set to Enabled.
In-System Characterization This field enables or disables In-System Characterization. By default, In-System
Characterization is set to Enabled.
System And Setup Password Features
You can create a system password and a setup password to secure your system. To enable creation of the system and
setup password, the password jumper must be set to enabled. For more information on the password jumper settings,
see System Board Jumper Settings.
System password This is the password that you must enter to log on to your system.
Setup password
This is the password that you must enter to access and make changes to the BIOS or UEFI settings
of your system.
CAUTION: The password features provide a basic level of security for the data on your system.
CAUTION: Anyone can access the data stored on your system if the system is running and unattended.
NOTE: Your system is shipped with the system and setup password feature disabled.
Assigning A System And/Or Setup Password
NOTE: The password jumper enables or disables the System Password and Setup Password features. For more
information on the password jumper settings, see System Board Jumper Settings.
You can assign a new System Password and/or Setup Password or change an existing System Password and/or Setup
Password only when the password jumper setting is enabled and Password Status is Unlocked. If the Password Status
is Locked, you cannot change the System Password and/or Setup Password.
If the password jumper setting is disabled, the existing System Password and Setup Password is deleted and you need
not provide the system password to log on to the system.
To assign a system and/or setup password:
1.
To enter System Setup, press <F2> immediately after a power-on or reboot.
2.
In the System Setup Main Menu, select System BIOS and press <Enter>.
The System BIOS screen is displayed.
3.
In the System BIOS screen, select System Security and press <Enter>.
The System Security screen is displayed.
4.
In the System Security screen, verify that Password Status is Unlocked.
5.
Select System Password , enter your system password, and press <Enter> or <Tab>.
Use the following guidelines to assign the system password:
–
–
–
A password can have up to 32 characters.
The password can contain the numbers 0 through 9.
Only lower case letters are valid, upper case letters are not allowed.
19
–
The following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).
A message prompts you to re-enter the system password.
6.
Re-enter the system password that you entered earlier and click OK.
7.
Select Setup Password, enter your system password and press <Enter> or <Tab>.
A message prompts you to re-enter the setup password.
8.
Re-enter the setup password that you entered earlier and click OK.
9.
Press <Esc> to save the changes.
NOTE: Password protection does not take effect until the system reboots.
Using Your System Password To Secure Your System
NOTE: If you have assigned a setup password, the system accepts your setup password as an alternate system
password.
1.
Turn on or reboot your system.
2.
Type your password and press <Enter>.
When Password Status is Locked, type the password and press <Enter> when prompted at reboot.
If an incorrect system password is entered, the system displays a message and prompts you to re-enter your password.
You have three attempts to enter the correct password. After the third unsuccessful attempt, the system displays an
error message that the system has halted and must be powered down.
Even after you shut down and restart the system, the error message is displayed until the correct password is entered.
NOTE: You can use the Password Status option in conjunction with the System Password and Setup Password
options to protect your system from unauthorized changes.
Deleting Or Changing An Existing System And/Or Setup Password
Ensure that the Password jumper is set to enabled and the Password Status is Unlocked before attempting to delete or
change the existing System and/or Setup password. You cannot delete or change an existing System or Setup password
if the Password Status is Locked.
To delete or change the existing System and/or Setup password:
1.
To enter System Setup, press <F2> immediately after a power-on or reboot.
2.
In the System Setup Main Menu, select System BIOS and press <Enter>.
The System BIOS screen is displayed.
3.
In the System BIOS Screen, select System Security and press <Enter>.
The System Security screen is displayed.
4.
In the System Security screen, verify that Password Status is Unlocked.
5.
Select System Password, alter or delete the existing system password and press <Enter> or <Tab>.
6.
Select Setup Password, alter or delete the existing setup password and press <Enter> or <Tab>.
NOTE: If you change the System and/or Setup password a message prompts you to re-enter the new password. If
you delete the System and/or Setup password, a message prompts you to confirm the deletion.
7.
20
Press <Esc> to save the changes.
NOTE: You can disable password security while logging on to the system. To disable the password security, turn on
or reboot your system, type your password and press <Ctrl><Enter>.
Operating With A Setup Password Enabled
If Setup Password is Enabled, enter the correct setup password before modifying most of the System Setup options.
If you do not enter the correct password in three attempts, the system displays the message
Incorrect Password! Number of unsuccessful password attempts: <x> System
Halted! Must power down.
Even after you shut down and restart the system, the error message is displayed until the correct password is entered.
The following options are exceptions:
•
If System Password is not Enabled and is not locked through the Password Status option, you can assign a
system password.
•
You cannot disable or change an existing system password.
NOTE: You can use the Password Status option in conjunction with the Setup Password option to protect the
system password from unauthorized changes.
Entering The UEFI Boot Manager
NOTE: Operating systems must be 64-bit UEFI-compatible (for example, Microsoft Windows Server 2008 x64
version) to be installed from the UEFI boot mode. DOS and 32-bit operating systems can only be installed from the
BIOS boot mode.
The Boot Manager enables you to:
•
Add, delete, and arrange boot options
•
Access System Setup and BIOS-level boot options without rebooting
To enter the Boot Manager:
1.
Turn on or restart your system.
2.
Press <F11> after you see the following message:
<F11> = UEFI Boot Manager
If your operating system begins to load before you press <F11>, allow the system to finish booting, and then restart
your system and try again.
Using The Boot Manager Navigation Keys
Key
Description
Up arrow
Moves to the previous field.
Down arrow Moves to the next field.
<Enter>
Allows you to type in a value in the selected field (if applicable) or follow the link in the field.
Spacebar
Expands or collapses a drop-down list, if applicable.
21
Key
Description
<Esc>
Moves to the previous page till you view the main screen. Pressing <Esc> in the main screen exits
System Setup. A message prompts you to save any unsaved changes.
<F1>
Displays the System Setup help file.
NOTE: For most of the options, any changes that you make are recorded but do not take effect until you restart the
system.
Boot Manager Screen
Menu Item
Description
Continue Normal
Boot
The system attempts to boot to devices starting with the first item in the boot order. If the boot
attempt fails, the system continues with the next item in the boot order until the boot is
successful or no more boot options are found.
BIOS Boot Menu
Displays the list of available BIOS boot options (marked with asterisks). Select the boot option
you wish to use and press <Enter>.
UEFI Boot Menu
Displays the list of available UEFI boot options (marked with asterisks). Select the boot option
you wish to use and press <Enter>. The UEFI Boot Menu enables you to Add Boot Option,
Delete Boot Option, or Boot From File.
Driver Health Menu
Displays a list of the drivers installed on the system and their health status.
Launch System
Setup
Enables you to access the System Setup.
System Utilities
Enables you to access the BIOS Update File Explorer, run the Dell Diagnostics program, and
reboot the system.
UEFI Boot Menu
Menu Item
Description
Boot From File
Sets a one-time boot option not included in the boot option list.
Select UEFI Boot Option Displays the list of available UEFI boot options (marked with asterisks), select the boot option
you wish to use and press <Enter>.
Add Boot Option
Adds a new boot option.
Delete Boot Option
Deletes an existing boot option.
Embedded System Management
The Dell Lifecycle Controller provides advanced embedded systems management throughout the server’s lifecycle. The
Lifecycle Controller can be started during the boot sequence and can function independently of the operating system.
NOTE: Certain platform configurations may not support the full set of features provided by the Lifecycle Controller.
For more information about setting up the Lifecycle Controller, configuring hardware and firmware, and deploying the
operating system, see the Lifecycle Controller documentation at support.dell.com/manuals.
22
iDRAC Settings Utility
The iDRAC Settings utility is an interface to setup and configure the iDRAC parameters using UEFI. You can enable or
disable various iDRAC parameters using the iDRAC7 Settings Utility, for example:
NOTE: Some of the features mentioned in the list may require the iDRAC7 Enterprise License upgrade.
•
Configure, enable, or disable the iDRAC local area network through the dedicated iDRAC Enterprise card port or
the embedded NIC
•
Enable or disable IPMI over LAN
•
Enable a LAN Platform Event Trap (PET) destination
•
Attach or detach the Virtual Media devices
For more information on using iDRAC7, see the iDRAC7 User's Guide, at support.dell.com/manuals.
Entering The iDRAC Settings Utility
1.
Turn on or restart the managed system.
2.
Press <F2> during Power-on Self-test (POST).
3.
In the System Setup Main Menu page, click iDRAC Settings.
The iDRAC Settings page is displayed.
23
24
Installing Blade Components
3
Recommended Tools
You may need the following items to perform the procedures in this section:
•
#1 and #2 Phillips screwdrivers
•
T10 and T15 Torx screwdrivers
•
Wrist grounding strap (connected to ground)
Removing And Installing A Sleeve
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
•
Before you remove or install a sleeve in the enclosure, ensure that the top slot (Blade a) of the sleeve is empty.
•
You can remove or install a sleeve in the enclosure with blades or blade blanks installed in the slots Blade b,
Blade c, and Blade d.
Removing The Sleeve
1.
Power down the blades in the sleeve using operating system commands or the CMC.
When a blade is powered off, its front-panel power indicator is off.
CAUTION: Before removing a sleeve from slots 3 or 4 of the enclosure, rotate the LCD panel to the storage position
to prevent accidental damage to the LCD screen.
2.
Remove the blade from the top slot (Blade a) of the sleeve.
CAUTION: If you are permanently removing a sleeve from the enclosure, install two half-height blade blanks.
Operating the system for extended periods of time without blade blanks installed can cause the enclosure to
overheat.
3.
Pull the sleeve handle to release the sleeve from the locked position.
4.
Push down on the sleeve handle and slide the sleeve out of the enclosure.
CAUTION: To protect the I/O connector pins at the back of the sleeve, install the I/O connector covers any time a
sleeve is removed from the enclosure.
5.
Install the cover on the sleeve handle.
6.
Install the I/O connector covers over the I/O connectors on the sleeve.
25
Figure 5. Removing and Installing a Sleeve
1.
2.
3.
4.
sleeve handle cover
sleeve handle
sleeve/blade slot
guide rail on sleeve
5. guide rail on enclosure
6. sleeve
Installing The Sleeve
1.
Remove the I/O connector covers from the I/O connectors on the sleeve and save for future use.
2.
Remove the cover from the sleeve handle.
NOTE: To ensure optimal thermal performance, do not replace the cover on the sleeve handle after the sleeve is
installed in the enclosure.
3.
If installed, remove the blade or blade blank from the top slot (Blade a) of the sleeve.
CAUTION: If you are installing a sleeve in bays 3 or 4, rotate the LCD module to the horizontal storage position to
prevent accidental damage to the LCD screen.
4.
Align the guide rail on the upper edge of the sleeve so that the rail fits between the plastic guides on the enclosure.
5.
Slide the sleeve into the enclosure.
6.
Lift the sleeve handle up to secure the sleeve in the enclosure.
26
Removing And Installing A Blade
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
Removing A Blade
1.
Power down the blade in the sleeve using operating system commands or the CMC, and ensure that the blade is
turned off.
When a blade is turned off, its front-panel power indicator is off.
2.
Pull down on the blade release handle and slide the blade out of the sleeve.
CAUTION: If you are permanently removing the blade, install a blade blank. Operating the system for extended
periods of time without a blade blank installed can cause the enclosure to overheat.
Figure 6. Removing and Installing a Blade
1. blade
2. blade release handle
3. sleeve
Installing A Blade
1.
If you are installing a blade in the top slot (Blade a) of the sleeve, ensure that the sleeve is installed in the
enclosure.
2.
If installed, remove the blade blank from the blade slot in the sleeve.
3.
Orient the blade so that the blade release handle faces the sleeve release handle.
4.
Slide the blade into the sleeve until the blade release handle engages and locks the blade in place.
27
Inside The Blade
Figure 7. Inside the Blade
1.
2.
3.
4.
5.
6.
7.
8.
blade system board release handle
mezzanine card blank
processor/DIMM blank
LOM riser card connector
heat sink (for processor 1)
memory modules (3) (for processor 2)
SSD backplane
solid state drives (2)
9.
10.
11.
12.
13.
14.
SD card 1 slot
SD vFlash card/SD card 2 slot
processor 2 socket
memory modules (3) (for processor 1)
optional mezzanine card (Fabric B or C)
mezzanine card release latch
I/O Module Mezzanine Card
Mezzanine Card Installation Guidelines
•
The blade supports one SFF mezzanine card.
•
The mezzanine card slot supports Fabric B or Fabric C, depending on the slot in the sleeve where the blade is
installed. This card must match the fabric type of the I/O modules installed in the corresponding I/O module
bays.
NOTE: For more information on I/O modules, see "Guidelines for Installing I/O Modules" in the M1000e Enclosure
Owner's Manual at support.dell.com/manuals.
28
Removing A Mezzanine Card
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
1.
Remove the blade from the sleeve.
2.
Rotate the mezzanine card retention latch to unlock the mezzanine card.
NOTE: Hold the mezzanine card by its edges only.
3.
Lift the mezzanine card up and away from the blade system board.
4.
If you are permanently removing the mezzanine card, you must install a mezzanine blank over the vacant mezzanine
card slot. To install a mezzanine blank:
a) Place the mezzanine blank on the mezzanine card connector.
When properly seated, the tabs underneath the mezzanine blank cover all corners of the mezzanine card
connector and the tab on the side of the mezzanine blank rests over the slot on the chassis wall.
b) Rotate the mezzanine card retention latch over the mezzanine blank to secure it in position.
5.
Install the blade in the sleeve.
Figure 8. Removing and Installing a Mezzanine Card
1.
2.
3.
4.
mezzanine card
locking tab on the side of the mezzanine card
mezzanine card slot
mezzanine card retention latch
29
Figure 9. Removing and Installing a Mezzanine Blank
1.
2.
3.
4.
5.
tabs under the mezzanine blank (4)
mezzanine blank
locking tab on the side of the mezzanine blank
mezzanine card slot
mezzanine card retention latch
Installing A Mezzanine Card
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
1.
Rotate the mezzanine card retention latch to unlock the mezzanine blank.
2.
Release the locking tab on the side of the mezzanine blank secured to the wall of the chassis and lift the mezzanine
blank away from the system.
NOTE: Hold the mezzanine card by its edges only.
3.
Orient the card to align the connector on the bottom of the mezzanine card with the mezzanine card slot on the
blade system board.
4.
Lower the card into place until it is fully seated.
5.
Rotate the mezzanine card retention latch over the mezzanine card to secure it in position.
6.
Install the blade in the sleeve.
30
LOM Riser Card
Removing The LOM Riser Card
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
1.
Remove the blade from the sleeve.
2.
Remove the two screws that secure the LOM riser card to the blade system board.
3.
Lift the card away from the blade system board.
Figure 10. Removing and Installing the LOM Riser Card
1. LOM riser card
2. screws (2)
3. LOM riser card connector
Installing The LOM Riser Card
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
1.
Remove the blade from the sleeve.
2.
Install the LOM riser card:
a) Lower the LOM riser card into place until the card connector fits into the corresponding connector on the blade
system board.
b) Secure the card with the two screws.
31
3.
Install the blade in the sleeve.
Solid State Drives
•
The system supports up to two 1.8 inch uSATA Solid State Drives (SSDs).
•
All SSDs connect to the blade system board through the SSD backplane.
•
SSDs are supplied in special hot-swappable drive carriers that fit in the SSD slots.
•
For a single SSD configuration, an SSD blank must be installed in the other drive bay to maintain proper cooling
airflow.
Removing A Solid State Drive
NOTE: Not all operating systems support hot-swappable drive installation. See the documentation supplied with
your operating system.
1.
Take the SSD offline and wait until the indicator codes on the SSD-drive carrier signal that the drive may be
removed safely.
When all indicators are off, the drive is ready for removal.
See your operating system documentation for more information on taking the SSD offline.
2.
Open the SSD carrier release handle to release the drive from the SSD connector on the SSD backplane.
3.
Slide the SSD out until it is free of the drive bay.
If you are permanently removing an SSD, install a blank insert.
Figure 11. Removing and Installing an SSD
1.
2.
3.
4.
32
SSD carrier release handle
SSD
SSD connectors (2)
SSD backplane
Installing A Solid State Drive
CAUTION: When a replacement hot-swappable SSD is installed and the blade is powered on, the SSD
automatically begins to rebuild. Make absolutely sure that the replacement SSD is blank or contains data that you
wish to have over-written. Any data on the replacement SSD is immediately lost after the SSD is installed.
NOTE: Not all operating systems support hot-swappable drive installation. See the documentation supplied with
your operating system.
1.
If installed, remove the SSD blank.
2.
If closed, open the SSD carrier release handle.
3.
Insert the SSD drive carrier into the drive slot until the carrier connects with the SSD backplane.
4.
Close the release handle to lock the SSD in place.
NOTE: The status LED indicator displays a steady green light if the SSD is installed correctly. The SSD carrier LED
green indicator flashes as the drive rebuilds.
Shutdown Procedure For Servicing A Solid State Drive
NOTE: This section applies only when the blade must be powered down to service an SSD. In many situations, the
SSD can be serviced while the blade is powered on.
If you need to power off the blade to service an SSD, wait for 30 seconds after the blade’s power indicator turns off,
before removing the SSD. Otherwise, the SSD may not be recognized after it is reinstalled and the blade is powered on
again.
Configuring The Boot Drive
The drive or device from which the system boots is determined by the boot order specified in the System Setup.
Removing An SSD From The SSD Carrier
CAUTION: To avoid damaging the SSD or the SSD carrier, do not use excessive force.
1.
Slightly pull outward on the edges of the SSD carrier in the direction of the arrows marked on the SSD carrier and
disengage the SSD from the carrier.
2.
Slide the SSD out of the SSD carrier.
33
Figure 12. Removing and Installing an SSD Into an SSD Carrier
1.
2.
3.
4.
5.
arrows (2)
SSD carrier
SSD
SSD connectors
connector alignment label
Installing An SSD In The SSD Carrier
1.
Align the SSD with the SSD carrier so that the connectors on the SSD face up and match the connector alignment
label on the SSD carrier.
CAUTION: To avoid damaging the SSD or the SSD carrier, do not use excessive force.
2.
Slide the SSD into the SSD carrier until it is secured inside the SSD carrier.
Solid State Drive Backplane
Removing The SSD Backplane
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
1.
Remove the blade from the sleeve.
CAUTION: To prevent damage to the SSDs and the backplane, you must remove the SSDs from the blade before
removing the SSD backplane.
CAUTION: You must note the number of each SSD and temporarily label them before removal so that you can
replace them in the same locations.
2.
34
Remove the SSD(s).
3.
Slide the blue release latches up.
4.
Slide the SSD backplane away from the card-edge connector on the management riser card and lift the SSD
backplane out of the blade.
Figure 13. Removing and Installing the SSD Backplane
1.
2.
3.
4.
SSD backplane
SSD backplane connector
card-edge connector (on management riser card)
release latches (2)
Installing The SSD Backplane
1.
Align the backplane connector with the card edge connector on the management riser card.
2.
Slide the SSD backplane in until it engages securely with the card-edge connector on the management riser card.
3.
Push the blue release tabs down to lock the SSD backplane.
4.
Install the SSD(s).
5.
Install the blade in the sleeve.
35
Processors
•
Your system supports up to two Intel Xeon processor E5-2400 product family.
•
Single-processor configuration is supported.
Use the following procedure when:
•
Installing an additional processor
•
Replacing a processor
Removing A Processor
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
1.
Remove the blade from the sleeve.
WARNING: The processor and heat sink can become extremely hot. Be sure the processor has had sufficient time
to cool before handling.
CAUTION: Never remove the heat sink from a processor unless you intend to remove the processor. The heat sink
is necessary to maintain proper thermal conditions.
2.
Loosen the two retention sockets that secure the heat sink to the blade system board.
3.
Remove the heat sink.
36
Figure 14. Removing and Installing a Heat Sink
1. heat sink
2. retention sockets (2)
3. retention screws (2)
4.
Use a clean, lint-free cloth to remove any thermal grease from the surface of the processor shield.
CAUTION: The processor is held in its socket under strong pressure. Be aware that the release lever can spring up
suddenly if not firmly grasped.
5.
Position your thumb firmly over the processor socket-release lever and release the lever from the locked position.
Rotate the lever 90 degrees upward until the processor is released from the socket.
6.
Use the tab on the processor shield to rotate the processor shield upward and out of the way.
7.
If applicable, remove the socket protective cap from the processor shield. To remove the socket protective cap,
push the cap from the inside of the processor shield and move it away from the socket pins.
NOTE: It is recommended that you install/remove the socket protective cap from the processor shield with the
processor shield in the open position.
CAUTION: The socket pins are fragile and can be permanently damaged. Be careful not to bend the pins in the
socket when removing the processor out of the socket.
8.
Lift the processor out of the socket and leave the release lever up so that the socket is ready for the new
processor.
CAUTION: If you are permanently removing a processor, you must install a socket protective cap and a processor/
DIMM blank in the vacant socket to ensure proper system cooling. The processor/DIMM blank covers the vacant
sockets for the DIMMs and the processor.
37
NOTE: For more information on installing a processor/DIMM blank, see Removing A Processor/DIMM Blank.
Figure 15. Removing and Installing a Processor
1.
2.
3.
4.
processor
processor shield
notches in the processor (4)
socket keys (4)
5. pin-1 indicator (on the processor socket)
6. pin-1 indicator (on the processor)
7. socket-release lever
Installing A Processor
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
NOTE: If you are installing just one processor, it must be installed in socket CPU1.
1.
If applicable, remove the heat-sink blank.
2.
Unlatch and rotate the socket-release lever 90 degrees upward and ensure that the socket-release lever is fully
open.
3.
Use the tab on the processor shield to rotate the processor shield upward and out of the way.
4.
If applicable, remove the socket protective cap from the processor shield. To remove the socket protective cap,
push the cap from the inside of the processor shield and move it away from the socket pins.
NOTE: It is recommended that you install/remove the socket protective cap from the processor shield with the
processor shield in the open position.
38
CAUTION: Positioning the processor incorrectly can permanently damage the system board or the processor. Be
careful not to bend the pins in the socket.
CAUTION: Do not use force to seat the processor. When the processor is positioned correctly, it engages easily
into the socket.
5.
Install the processor in the socket:
a) Identify the pin-1 corner of the processor by locating the tiny gold triangle on one corner of the processor.
Place this corner in the same corner of the ZIF socket identified by a corresponding triangle on the processor
socket.
b) Align the pin-1 corner of the processor with the pin-1 corner of the processor socket.
c) Set the processor lightly in the socket.
Because the system uses a ZIF processor socket, do not use force. When the processor is positioned correctly,
it drops down into the socket with minimal pressure.
d) Verify that the processor is properly aligned and seated.
e) Close the processor shield.
f) Rotate the socket release lever down until it is locked in position.
6.
Install the heat sink:
If you are:
Reinstalling a heat sink
Use a clean, lint-free cloth to remove the existing thermal grease from the heat sink.
Upgrading a processor
If a new heat sink was supplied with the processor, install it.
Reinstalling a processor
Clean any remnants of thermal grease from the processor.
CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and
contaminating the processor socket.
a) Open the grease applicator included with your processor kit and apply all of the thermal grease in the
applicator to the center of the topside of the new processor.
b) Place the heat sink onto the processor.
c) Tighten the retention sockets to secure the heat sink to the blade system board.
7.
Install the blade in the sleeve.
As the system boots, it detects the presence of the new processor and automatically changes the system
configuration information in the System Setup.
8.
Press <F2> to enter the System Setup and check that the processor information matches the new system
configuration.
9.
Run the system diagnostics to verify that the new processor operates correctly.
10. Update the system BIOS.
NVRAM Backup Battery
Replacing The NVRAM Backup Battery
WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with
the same or equivalent type recommended by the manufacturer. Discard used batteries according to the
manufacturer's instructions. See the safety instructions that came with your system for additional information.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
39
1.
Remove the blade from the sleeve.
2.
To disengage the battery from the battery connector, support the battery connector by pressing on the sides of the
connector, and push the battery to the positive side of the connector.
3.
Lift the battery out of the securing tabs of the battery connector.
4.
To install a new system battery:
a) Support the battery connector by pressing down firmly on the sides of the connector.
b) Hold the battery with the negative side facing the battery connector and slide it into the battery connector until
it snaps in place.
5.
Install the blade in the sleeve.
6.
Enter the System Setup to confirm that the battery is operating properly.
7.
Enter the correct time and date in the System Setup's Time and Date fields.
8.
Exit the System Setup.
9.
To test the newly installed battery, remove the blade for at least an hour.
10. After an hour, reinstall the blade.
11. Enter the System Setup and if the time and date are still incorrect, see Getting Help.
Figure 16. Replacing the NVRAM Backup Battery
1. positive side of the battery
2. battery connector
System Board
Removing The Blade System Board
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
1.
Remove the blade from the sleeve.
WARNING: The processor and heat sink can become extremely hot. Be sure the processor has had sufficient time
to cool before handling.
40
WARNING: The memory modules are hot to the touch for some time after the system has been powered down.
Allow time for the memory modules to cool before handling them. Handle the memory modules by the card edges
and avoid touching the components.
2.
Remove the SD card and the vFlash card.
3.
Remove the mezzanine card/blank.
4.
Remove the SSDs.
NOTE: If you are removing both SSDs, label them so you can replace them in their original locations.
5.
Remove the SSD backplane.
CAUTION: Do not lift the system board assembly by grasping a memory module, processor, or other components.
6.
Hold the blade chassis with one hand, lift and pull the blade release handle with the other hand to slide the blade
system board out of the open end of the chassis.
7.
Remove the memory modules and memory module blanks.
8.
Remove the processor(s).
Figure 17. Removing and Installing the Blade System Board
1. blade release handle
2. blade system board
3. blade chassis
Installing The Blade System Board
1.
Transfer the following components to the new blade system board:
a) Memory modules and memory module blanks.
b) Processor(s) and heat sink(s), or processor/DIMM blank.
41
c) LOM riser card
2.
Slide the new blade system board into the open end of the blade chassis until the blade release latch engages.
NOTE: Ensure that the system board is parallel with the chassis.
3.
Replace the mezzanine card.
4.
Reinstall the SSD backplane.
5.
Replace the SSD(s).
If there are two drives, be sure to reinstall them in their original locations.
6.
Install the SD card(s).
7.
Install the blade in the sleeve.
8.
Import your new or existing iDRAC Enterprise license. For more information, see the iDRAC7 User's Guide at
support.dell.com/manuals.
Processor/DIMM Blank
CAUTION: If you are permanently removing a processor, you must install a socket protective cap and a processor /
DIMM blank in the vacant socket to ensure proper system cooling. The processor/DIMM blank covers the vacant
sockets for the DIMMs and the processor.
Removing A Processor/DIMM Blank
1.
Remove the blade from the sleeve.
2.
Remove the blade system board. For more information, see Removing The Blade System Board.
3.
Lift the processor/DIMM blank away from the system.
42
Figure 18. Removing and Installing a Processor/DIMM Blank
1.
2.
3.
4.
processor socket
processor/DIMM blank
tabs (2)
heat sink retention sockets (2)
Installing A Processor/DIMM Blank
1.
Remove the blade from the sleeve.
2.
If installed, remove the processor and heat sink. For more information, see Removing A Processor.
3.
Remove the blade system board. For more information, see Removing The Blade System Board.
4.
Position the processor/DIMM blank on the blade system board with the holes on the tabs of the processor/DIMM
blank engaged with the heat sink retention screws on the blade system board.
5.
Install the blade system board. For more information, see Installing The Blade System Board.
6.
Install the blade in the sleeve.
System Memory
Your system supports registered DIMMs (RDIMMs). It supports DDR3 and DDR3L voltage specifications.
NOTE: MT/s indicates DIMM speed in MegaTransfers per second.
43
Memory bus operating frequency can be 1600 MT/s or 1333 MT/s depending on:
•
DIMM configuration (number of ranks)
•
maximum frequency of the DIMMs
•
DIMM operating voltage
•
system profile selected (for example, Performance Optimized, Custom, or Dense Configuration Optimized)
•
maximum supported DIMM frequency of the processors
The following table shows the memory populations and operating frequencies for the supported configurations.
DIMM Type
DIMMs Populated/
Channel
Operating Frequency (in MT/s)
1.5 V
1.35 V
Maximum DIMM Rank/
Channel
RDIMM
1
1600 and 1333
1333
Dual rank
RDIMM
1
-
1333
Quad rank
The system contains six memory sockets split into two sets of three sockets, one set per processor. Each three-socket
set is organized into three channels.
NOTE: DIMMs in sockets A1 to A3 are assigned to processor 1 and DIMMs in sockets B1 to B3 are assigned to
processor 2.
Figure 19. Memory Socket Locations
Memory channels are organized as follows:
Processor 1
channel 1: memory socket A1
channel 2: memory socket A2
channel 3: memory socket A3
Processor 2
channel 1: memory socket B1
channel 2: memory socket B2
channel 3: memory socket B3
44
General Memory Module Installation Guidelines
This system supports Flexible Memory Configuration, enabling the system to be configured and run in any valid chipset
architectural configuration. The following are the recommended guidelines for best performance:
•
x4 and x8 DRAM based DIMMs can be mixed. For more information, see Mode-Specific Guidelines.
•
Populate DIMM sockets only if a processor is installed. For single-processor systems, sockets A1 to A3 are
available. For dual-processor systems, sockets A1 to A3 and sockets B1 to B3 are available.
•
In a dual-processor configuration, the memory configuration for each processor must be identical. For example,
if you populate socket A1 for processor 1, then populate socket B1 for processor 2, and so on.
•
Memory modules of different sizes can be mixed provided that other memory population rules are followed (for
example, 2 GB and 4 GB memory modules can be mixed).
•
If memory modules with different speeds are installed, they will operate at the speed of the slowest installed
memory module(s) or slower depending on system DIMM configuration.
Mode-Specific Guidelines
Three memory channels are allocated to each processor. The allowable configurations depend on the memory mode
selected.
NOTE: x4 and x8 DRAM based DIMMs can be mixed depending on RAS features. However, all guidelines for
specific RAS features must be followed. x4 DRAM based DIMMs retain Single Device Data Correction (SDDC) in
either memory optimized (independent channel) or Advanced ECC modes. x8 DRAM based DIMMs require
Advanced ECC mode to gain SDDC.
The following sections provide additional slot population guidelines for each mode.
Advanced ECC (Lockstep)
Advanced ECC mode extends SDDC from x4 DRAM based DIMMs to both x4 and x8 DRAMs. This protects against single
DRAM chip failures during normal operation. To support Advanced ECC mode, memory modules must be identical in
size, speed, and technology.
•
Memory sockets A1 and B1 are disabled and do not supported Advanced ECC mode.
•
DIMMs installed in memory sockets A2 and A3 must match each other. Similar rule applies for DIMMs installed
in memory sockets B2 and B3.
NOTE: Advanced ECC with mirroring is not supported.
Memory Optimized (Independent Channel) Mode
This mode supports SDDC only for memory modules that use x4 device width and does not impose any specific slot
population requirements.
Memory Sparing
NOTE: To use Memory Sparing, all populated channels must have quad-rank DIMMs and Memory Sparing must be
enabled in the System Setup.
In this mode, one rank per channel is reserved as a spare. If persistent correctable errors are detected on a rank, the
data from this rank is copied to the spare rank and the failed rank is disabled.
With Memory Sparing enabled, the system memory available to the operating system is reduced by one rank per
channel. For example, in a dual-processor configuration with six 32 GB quad-rank DIMMs, the available system memory
is: 3/4 (ranks/channel) × 6 (DIMMs) × 32 GB = 144 GB, and not 6 (DIMMs) × 32 GB = 192 GB.
45
NOTE: Memory sparing does not offer protection against a multi-bit uncorrectable error.
NOTE: Both Advanced ECC/Lockstep and Optimizer modes support Memory Sparing.
Memory Mirroring
Memory Mirroring offers the strongest DIMM reliability mode compared to all other modes, providing improved
uncorrectable multi-bit failure protection. In a mirrored configuration, the total available system memory is one half of
the total installed physical memory. Half of the installed memory is used to mirror the active DIMMs. In the event of an
uncorrectable error, the system will switch over to the mirrored copy. This ensures SDDC and multi-bit protection.
Memory installation guidelines to support Memory Mirroring:
•
Memory channel 1 (memory sockets A1 and B1) is disabled in this mode.
•
Memory channels 2 and 3 must be populated.
•
Only quad-rank DIMMs are supported.
•
DIMMs installed must be identical in size, speed, and technology.
Sample Memory Configurations
The following tables show sample memory configurations that follow the appropriate memory guidelines stated in this
section.
NOTE: 16 GB quad-rank RDIMMs are not supported.
NOTE: 1R, 2R, and 4R in the following tables indicate single-, dual-, and quad-rank DIMMs respectively.
Table 1. Memory Configurations – Single Processor
System Capacity
(in GB)
DIMM Size (in
GB)
Number of
DIMMs
Organization and
Speed
DIMM Slot Population
2
2
1
1R x8, 1333 MT/s
A1
4
2
2
1R x8, 1333 MT/s
A1, A2
6
2
3
1R x8, 1333 MT/s
A1, A2, A3
12
4
3
1R x4, 1333 MT/s
2R x8, 1333 MT/s
2R x8, 1600 MT/s
A1, A2, A3
24
8
3
2R x4, 1333 MT/s
2R x4, 1600 MT/s
A1, A2, A3
48
16
3
2R x4, 1333 MT/s
2R x4, 1600 MT/s
A1, A2, A3
96
32
3
4R x4, 1333 MT/s
A1, A2, A3
Table 2. Memory Configurations – Two Processor
System Capacity (in
GB)
DIMM Size (in
GB)
Number of
DIMMs
Organization and
Speed
DIMM Slot Population
4
2
2
1R x8, 1333 MT/s
A1, B1
8
2
4
1R x8, 1333 MT/s
A1, A2, B1, B2
46
System Capacity (in
GB)
DIMM Size (in
GB)
Number of
DIMMs
Organization and
Speed
DIMM Slot Population
12
2
6
1R x8, 1333 MT/s
A1, A2, A3, B1, B2, B3
24
4
6
1R x4, 1333 MT/s
2R x8, 1333 MT/s
2R x8, 1600 MT/s
A1, A2, A3, B1, B2, B3
48
8
6
2R x4, 1333 MT/s
2R x4, 1600 MT/s
A1, A2, A3, B1, B2, B3
96
16
6
2R x4, 1333 MT/s
2R x4, 1600 MT/s
A1, A2, A3, B1, B2, B3
192
32
6
4R x4, 1333 MT/s
A1, A2, A3, B1, B2, B3
Removing Memory Modules
WARNING: The DIMMs are hot to touch for some time after the blade has been powered down. Allow time for the
DIMMs to cool before handling them. Handle the DIMMs by the card edges and avoid touching the DIMM
components.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
CAUTION: To ensure proper system cooling, memory-module blanks must be installed in any memory socket that is
not occupied. Remove memory-module blanks only if you intend to install memory in those sockets.
CAUTION: If you are permanently removing a processor, you must install a socket protective cap and a processor/
DIMM blank in the vacant socket to ensure proper system cooling. The processor/DIMM blank covers the vacant
sockets for the DIMMs and the processor.
1.
Remove the blade from the sleeve.
2.
Remove the blade system board.
3.
Locate the memory module socket(s).
CAUTION: Handle each memory module only on either card edge, making sure not to touch the middle of the
memory module.
4.
Press down and out on the ejectors on each end of the socket until the memory module pops out of the socket.
5.
Install memory-module blanks in vacant memory-module socket(s) to ensure proper system cooling.
6.
Install the blade system board.
7.
Install the blade in the sleeve.
47
Figure 20. Removing and Installing a Memory Module or Memory Module Blank
1.
2.
3.
4.
5.
memory module or memory module blank
edge connector
ejectors (2)
socket
alignment key
Installing Memory Modules
WARNING: The memory modules are hot to the touch for some time after the system has been powered down.
Allow time for the memory modules to cool before handling them. Handle the memory modules by the card edges
and avoid touching the components on the memory module.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
CAUTION: To ensure proper system cooling, memory-module blanks must be installed in any memory socket that is
not occupied. Remove memory-module blanks only if you intend to install memory in those sockets.
CAUTION: If you are permanently removing a processor, you must install a socket protective cap and a processor/
DIMM blank in the vacant socket to ensure proper system cooling. The processor/DIMM blank covers the vacant
sockets for the DIMMs and the processor.
1.
Remove the blade from the sleeve.
2.
Remove the blade system board.
3.
Locate the appropriate memory module socket(s).
4.
Press the ejectors on the memory module socket down and out to allow the memory module to be inserted into the
socket.
If a memory module blank is installed in the socket, remove it. Retain removed memory-module blank(s) for future
use.
CAUTION: Handle each memory module only on either card edge, making sure not to touch the middle of the
memory module.
48
5.
Align the memory module's edge connector with the alignment key on the memory module socket, and insert the
memory module in the socket.
NOTE: The memory module socket has an alignment key that allows you to install the memory module in the socket
in only one way.
6.
Press down on the memory module with your thumbs to lock the memory module into the socket.
When the memory module is properly seated in the socket, the ejectors on the memory module socket align with
the ejectors on the other sockets that have memory modules installed.
7.
Repeat step 3 through step 5 of this procedure to install the remaining memory modules.
8.
Install the blade system board.
9.
Install the blade in the sleeve.
10. (Optional) Press <F2> to enter the System Setup, and check the System Memory setting.
The system should have already changed the value to reflect the newly installed memory.
11. If the value is incorrect, one or more of the memory modules may not be installed properly. Check to ensure that the
memory modules are firmly seated in their sockets.
12. Run the system memory test in the system diagnostics.
Management Riser Card
The management riser card provides two card slots and offers the following features:
•
Internal Dual SD interface — maintains a mirrored configuration using SD cards in both slots (labeled as SD1
and vFlash/SD2) and provides redundancy.
NOTE: The SD card slot is on the left side of blade chassis and labeled as SD1.
•
Single card operation — A single card in the SD1 card slot is supported, but does not offer redundancy. A vFlash
card can be installed in the vFlash card slot on the blade chassis. The vFlash card provides persistent ondemand local storage and a custom deployment environment that allows automation of server configuration,
scripts, and imaging. For more information, see the iDRAC7 documentation at support.dell.com/manuals.
NOTE: The vFlash card slot is on the left side of blade chassis and labeled as vFlash/SD2.
Removing The Management Riser Card
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
1.
Remove the blade from the sleeve.
2.
Remove the cards from the SD card and vFlash card slots.
3.
Remove the mezzanine card/blank.
4.
Remove the SSDs.
NOTE: If you are removing both SSDs, label them so you can replace them in their original locations.
5.
Remove the SSD backplane.
6.
Remove the blade system board.
7.
Remove the three screws from the management riser card.
8.
Lift the management riser card away from the blade system board.
49
Figure 21. Removing and Installing the Management Riser Card
1.
2.
3.
4.
management riser card
screws (3)
system configuration jumpers
management riser card connector
Installing The Management Riser Card
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
1.
Install the management riser card on the blade system board:
a) Lower the management riser card into place until the card connector fits into the corresponding connector on
the blade system board.
b) Secure the management riser card to the blade system board with the three screws.
2.
Install the blade system board.
3.
Replace the mezzanine card.
4.
Reinstall the SSD backplane.
5.
Replace the SSD(s).
If there are two SSDs, be sure to reinstall them in their original locations.
6.
Install the SD card and the vFlash card.
7.
Install the blade in the sleeve.
Replacing The SD Card
NOTE: The SD card in the lower card slot is the primary card (labeled as SD1) and the SD card in the upper card
slot is the secondary card (labeled as vFlash/SD2).
1.
50
Enter the System Setup and ensure that the Internal SD Card Port is enabled.
NOTE: If the Redundancy option is set to Mirror mode in the Integrated Devices screen of the system setup, you
must follow the instructions in step 5 through step 7 to avoid loss of data.
2.
Remove the blade from the sleeve.
3.
If the redundancy option is set to Disabled, replace the failed SD card with a new SD card.
4.
Replace the SD card with a new SD card.
5.
Install the blade in the sleeve.
6.
Enter the System Setup and ensure that the Internal SD Card Port and Redundancy mode is enabled.
7.
Ensure that the new SD card is functioning properly.
Figure 22. Replacing the SD Card
1. SD card
2. SD card slot
Replacing The SD vFlash Card
1.
Remove the blade from the sleeve.
2.
If installed, remove the SD vFlash card/SD card from the card slot.
3.
To install the SD vFlash card, insert the contact-pin end of the SD card into the card slot with the card label side
facing down.
4.
Press inward on the card to lock it in the slot.
5.
Install the blade in the sleeve.
51
Figure 23. Replacing the SD vFlash Card
1. SD vFlash card
2. SD vFlash card slot
52
Troubleshooting Your System
4
Safety First—For You and Your System
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
NOTE: For troubleshooting information on the M1000e enclosure components, see Troubleshooting The Enclosure
in the Dell PowerEdge M1000e Enclosure Owner's Manual at support.dell.com/manuals.
Troubleshooting System Memory
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
NOTE: Before performing the following procedure, ensure that you have installed the memory modules according
to the memory installation guidelines for the blade.
1.
Restart the blade:
a) Press the power button once to turn off the blade
b) Press the power button again to apply power to the blade.
If no error messages appear, go to step 7.
2.
Enter the System Setup and check the system memory setting.
If the amount of memory installed matches the system memory setting, go to step 7.
3.
Turn off the blade.
4.
Remove the blade from the sleeve.
CAUTION: The memory modules are hot to touch for some time after the blade has been powered down. Allow time
for the memory modules to cool before handling them. Handle the memory modules by the card edges and avoid
touching the components.
5.
Reseat the memory modules in their sockets.
6.
Install the blade in the sleeve.
7.
Run the appropriate diagnostic test. For more information, see Using System Diagnostics.
If the test fails, see Getting Help.
53
Troubleshooting Solid State Drives
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
CAUTION: This troubleshooting procedure can destroy data stored on the SSD. Before you proceed, back up all the
files on the SSD, if possible.
1.
Run the appropriate tests in system diagnostics.
If the tests fail, go to step 3.
2.
Take the SSD offline and wait until the indicator codes on the SSD carrier signal that the SSD may be removed
safely, then remove and reseat the SSD carrier in the blade.
3.
Restart the blade, enter the System Setup and confirm that the drive controller is enabled.
4.
Ensure that any required device drivers are installed and are configured correctly.
NOTE: Installing a SSD into another bay may break the mirror if the mirror state is optimal.
5.
Remove the SSD and install it in the other SSD slot.
6.
If the problem is resolved, reinstall the SSD in the original slot.
If the SSD functions properly in the original slot, the SSD carrier could have intermittent problems. Replace the SSD
carrier.
7.
If the SSD is the boot drive, ensure that the SSD is configured and connected properly.
8.
Partition and logically format the SSD.
9.
If possible, restore the files to the SSD.
If the problem persists, see Getting Help.
Troubleshooting USB Devices
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
1.
Ensure that the blade is turned on.
2.
Check the USB device connection to the blade.
3.
Swap the USB device with a known-working USB device.
4.
Connect the USB devices to the blade using a powered USB hub.
5.
If another blade is installed, connect the USB device to that blade. If the USB device works with a different blade,
the first blade may be faulty. See Getting Help.
Troubleshooting An Internal SD Card
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
54
NOTE: SD card slot 2 referred in this procedure is the vFlash SD card slot. You can install an SD card in SD card
slot 2 to enable the Internal SD Card Redundancy option in the Integrated Devices screen of the System Setup.
1.
Enter the System Setup and ensure that the Internal SD Card Port is enabled.
2.
Note the Internal SD Card Redundancy option enabled in the Integrated Devices screen of the System Setup
(Mirror or Disabled).
NOTE: If you retain the original settings of the SD card in the System Setup, the replaced SD card is enabled when
you reinstall the blade in the sleeve.
3.
Remove the blade from the sleeve.
4.
If the Internal SD Card Redundancy option in the Integrated Devices screen of the System Setup is set to Mirror
mode and SD card 1 has failed:
a) Remove the SD card from SD card slot 1.
b) Remove the SD card present in SD card slot 2 and insert it into SD card slot 1.
c) Install a new SD card in slot 2.
5.
If the Internal SD Card Redundancy option in the Integrated Devices screen of the System Setup is set to Mirror
mode and SD card 2 has failed, insert the new SD card into SD card slot 2.
6.
If the Internal SD Card Redundancy option in Integrated Devices screen of the System Setup is set to Disabled,
replace the failed SD card with a new SD card.
7.
Install the blade in the sleeve.
8.
Enter the System Setup and ensure that the Internal SD Card Port option is enabled and Internal SD Card
Redundancy option is set to Mirror mode.
9.
Check if the SD card is functioning properly.
If the problem persists, see Getting Help.
Troubleshooting Processors
1.
Remove the blade from the sleeve.
2.
Ensure that the processor(s) and heat sink(s) are properly installed.
3.
If your system only has one processor installed, ensure that it is installed in the primary processor socket (CPU1).
4.
Install the blade in the sleeve.
5.
Run the appropriate diagnostic test. For more information, see Using System Diagnostics.
If the problem persists, see Getting Help.
Troubleshooting The Blade System Board
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
1.
Remove the blade from the sleeve.
2.
Clear the blade NVRAM.
3.
If there is a still a problem with the blade, remove and reinstall the blade in the sleeve.
4.
Turn on the blade.
5.
Run the appropriate diagnostic test. For more information, see Using System Diagnostics.
If the tests fail, see Getting Help.
55
Troubleshooting The NVRAM Backup Battery
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
The battery maintains the blade configuration, date, and time information in the NVRAM when the blade is turned off.
You may need to replace the battery if an incorrect time or date is displayed during the boot routine.
You can operate the blade without a battery; however, the blade configuration information maintained by the battery in
NVRAM is erased each time you remove power from the blade. Therefore, you must re-enter the system configuration
information and reset the options each time the blade boots until you replace the battery.
1.
Re-enter the time and date through the System Setup.
2.
Remove the blade from the sleeve for at least one hour.
3.
Install the blade in the sleeve.
4.
Enter the System Setup.
If the date and time are not correct in the System Setup, replace the battery. If the problem is not resolved by
replacing the battery, see Getting Help.
NOTE: If the blade is turned off for long periods of time (for weeks or months), the NVRAM may lose its system
configuration information. This situation is caused by a defective battery.
NOTE: Some software may cause the blade’s time to speed up or slow down. If the blade operates normally except
for the time maintained by the System Setup, the problem may be caused by a software rather than by a defective
battery.
56
Using System Diagnostics
5
If you experience a problem with your system, run the system diagnostics before contacting Dell for technical
assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional
equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the
diagnostics results to help you solve the problem.
Dell Online Diagnostics
Dell Online Diagnostics, a stand-alone suite of diagnostic programs or test modules, allows you to run diagnostic tests
on the systems in a production environment, and helps you ensure maximum uptime of your systems. Online Diagnostics
allows you to run diagnostic tests on chassis and storage components such as hard drives, physical memory, and
network interface cards (NICs). You can use the graphical user interface (GUI) or the command line interface (CLI) to run
diagnostic tests on the hardware that Online Diagnostics discovers on your system. For information about using
diagnostics, see the Dell Online PowerEdge Diagnostics User’s Guide under Software → Serviceability Tools, at
support.dell.com/manuals.
Dell Embedded System Diagnostics
NOTE: Also known as Enhanced Pre-boot System Assessment (ePSA) diagnostics.
The embedded system diagnostics provides a set of options for particular device groups or devices allowing you to:
•
Run tests automatically or in an interactive mode
•
Repeat tests
•
Display or save test results
•
Run thorough tests to introduce additional test options to provide extra information about the failed device(s)
•
View status messages that inform you if tests are completed successfully
•
View error messages that inform you of problems encountered during testing
When To Use The Embedded System Diagnostics
If a major component or device in the system does not operate properly, running the embedded system diagnostics may
indicate component failure.
Running The Embedded System Diagnostics
The embedded system diagnostics program is run from the Dell Lifecycle Controller.
CAUTION: Use the embedded system diagnostics to test only your system. Using this program with other systems
may cause invalid results or error messages.
1.
As the system boots, press <F11>.
2.
Use the up and down arrow keys to select System Utilities → Launch Dell Diagnostics .
57
The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The
diagnostics starts executing the tests on all the detected devices.
System Diagnostic Controls
Menu
Description
Configuration
Displays the configuration and status information of all detected devices.
Results
Displays the results of all tests that are executed.
System Health Provides the current overview of the system performance.
Event Log
Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least
one event description is recorded.
For information about embedded system diagnostics, see the Dell Enhanced Pre-boot System Assessment User Guide at
support.dell.com/manuals.
58
Jumpers And Connectors
6
System Board Jumper Settings
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
NOTE: The system board jumpers are located on the management riser card.
For information on resetting the password jumper to disable a password, see Disabling A Forgotten Password.
Table 3. System Board Jumper Settings
Jumper
Setting
PWRD_EN
Description
The password feature is enabled.
(default)
The password feature is disabled.
NVRAM_CLR
The configuration settings are retained at system boot.
(default)
The configuration settings are cleared at the next system boot.
System Board Connectors
Figure 24. System Board Connectors
Table 4. System Board Connectors
Item
Connector
Description
1
CPU2
Processor socket 2
2
A1, A2, A3
Memory module sockets (for processor 1)
59
Item
Connector
Description
3
MEZZ
Mezzanine card connector
4
-
Blade connector to the sleeve interposer card
5
J_LOM_RISER
LOM riser card connector
6
CPU1
Processor socket 1
7
BAT1
Connector for the 3.0 V coin cell battery
8
B1, B2, B3
Memory module sockets (for processor 2)
9
J_PERC
Management riser card connector
10
USB2
USB connector
11
USB1
USB connector
Disabling A Forgotten Password
The blade's software security features include a system password and a setup password. The password jumper enables
these password features or disables them, and clears any password(s) currently in use.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
1.
Remove the blade from the sleeve.
2.
Remove the blade system board to gain access to the jumpers.
3.
Relocate the jumper plug to disable the password feature.
4.
Reinstall the blade system board.
5.
Install the blade in the sleeve.
When the blade is on, the power-on indicator is solid green. Allow the blade to finish booting.
The existing passwords are not disabled (erased) until the system boots with the password removed. However,
before you assign a new system and/or setup password, you must reinstall the password jumper.
NOTE: If you assign a new system and/or setup password with the jumper removed, the system disables the new
password(s) the next time it boots.
6.
Remove the blade from the sleeve.
7.
Remove the blade system board to gain access to the jumpers.
8.
Relocate the jumper plug to enable the password feature.
9.
Reinstall the blade system board.
10. Install the blade in the sleeve.
11. Assign a new system and/or setup password.
60
Technical Specifications
7
Processor
Processor type
One or two Intel Xeon processor E5-2400 product family
Memory
Architecture
1600 MT/s or 1333 MT/s, DDR3 and LV-DDR3 DIMMs
Memory module sockets
Six 240-pin
Memory module capacities
RDIMMs
2 GB (single-rank), 4 GB (single- and dual-rank), 8 GB (dualrank), 16 GB (dual-rank), and 32 GB (quad-rank)
Minimum RAM
2 GB (single processor configuration)
Maximum RAM
192 GB
RAID Controller
Controller type
PERC (H310) RAID
Drives
SSD
Up to two 1.8 inch uSATA SSDs
Connectors
Front
USB
Two 4-pin, USB 2.0-compliant
Internal
SD
One internal SD card dedicated for the hypervisor
One for vFlash support or redundant hypervisor
Mezzanine Card
Mezzanine slot
One mezzanine PCIe x8 Gen 3 slot supporting dual-port Gb
Ethernet, 10 Gb Ethernet, Fibre Channel FC8 and FC16, or
Infiniband mezzanine cards
Video
Video type
Matrox G200 integrated with iDRAC
Video memory
8 MB shared with iDRAC application memory
61
Battery
NVRAM backup battery
CR 2032 3.0 V Lithium coin cell
Environmental
NOTE: For additional information about environmental measurements for specific system configurations, see
dell.com/environmental_datasheets.
Storage Temperature
–40 °C to 65 °C (–40 °F to 149 °F) with a maximum
temperature gradation of 20 °C per hour.
Standard Operating
Temperature
Continuous operation: 10 °C to 35 °C at 10% to 80% relative
humidity (RH), with 26 °C max dew point. De-rate maximum
allowable dry bulb temperature at 1 °C per 300 m above
900 m (1 °F per 550 ft).
Expanded Operating
Temperature
NOTE: When operating in the expanded temperature
range, system performance may be impacted.
NOTE: When operating in the expanded temperature
range, ambient temperature warnings may be reported
on the LCD and in the System Event Log.
≤ 10% of annual operating hours
5 °C to 40 °C at 5% to 85% RH with 26 °C dew point.
NOTE: Outside the standard operating temperature (10
°C to 35 °C), the system can operate down to 5 °C or
up to 40 °C for a maximum of 10% of its annual
operating hours.
For temperatures between 35 °C and 40 °C, de-rate
maximum allowable dry bulb temperature by 1 °C per 175
m above 950 m (1 °F per 319 ft).
≤ 1% of annual operating hours
–5 °C to 45 °C at 5% to 90% RH with 26 °C dew point.
NOTE: Outside the standard operating temperature (10
°C to 35 °C), the system can operate down to –5 °C or
up to 45 °C for a maximum of 1% of its annual
operating hours.
For temperatures between 40 °C and 45 °C, de-rate
maximum allowable dry bulb temperature by 1 °C per 125
m above 950 m (1 °F per 228 ft).
Expanded Operating
Temperature
Restrictions
62
Dual-processor configurations are not supported.
System Messages
8
LCD Status Messages
The LCD messages consist of brief text messages that refer to events recorded in the System Event Log (SEL). For
information on the SEL and configuring system management settings, see the systems management software
documentation.
Viewing LCD Messages
If a system error occurs, the LCD screen will turn amber. Press the Select button to view the list of errors or status
messages. Use the left and right buttons to highlight an error number, and press Select to view the error.
Removing LCD Messages
For faults associated with sensors, such as temperature, voltage, fans, and so on, the LCD message is automatically
removed when that sensor returns to a normal state. For other faults, you must take action to remove the message from
the display:
•
Clear the SEL — You can perform this task remotely, but you will lose the event history for the system.
•
Power cycle — Turn off the system and disconnect it from the electrical outlet; wait approximately 10 seconds,
reconnect the power cable, and restart the system.
System Error Messages
System messages appear on the monitor to notify you of a possible problem with the system. These messages refer to
events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings,
see the systems management software documentation.
Some messages are also displayed in abbreviated form on the system's LCD, if the system includes that feature.
NOTE: The LCD error messages listed here are displayed in the simple format. See Setup Menu to select the format
in which the messages are displayed.
NOTE: If you receive a system message not listed here, check the documentation for the application that was
running when the message was displayed or the operating system's documentation for an explanation of the
message and recommended action.
NOTE: In some messages, a particular system component is identified by name (“<name>”), component number
(“<number>”), or location (“bay”).
Error Code Message Information
AMP0300
Message
The system board <name> current is less than the lower warning threshold.
Details
System board <name> current is outside of the optimum range.
63
Error Code Message Information
Action
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
4. If the issue persists, see Getting Help.
AMP0301
Message
The system board <name> current is less than the lower warning threshold.
LCD Message
System board <name> current is outside of range.
Details
System board <name> current is outside of the optimum range.
Action
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
4. If the issue persists, see Getting Help.
AMP0302
Message
The system board <name> current is greater than the upper warning threshold.
Details
System board <name> current is outside of the optimum range.
Action
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
4. If the issue persists, see Getting Help.
AMP0303
Message
The system board <name> current is greater than the upper critical threshold.
LCD Message
System board <name> current is outside of range.
Details
System board <name> current is outside of the optimum range.
Action
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
4. If the issue persists, see Getting Help.
AMP0304
Message
The system board <name> current is outside of range.
LCD Message
System board <name> current is outside of range.
Details
System board <name> current is outside of the optimum range.
Action
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
64
Error Code Message Information
4. If the issue persists, see Getting Help.
AMP0306
Message
Disk drive bay <name> current is less than the lower warning threshold.
Details
Disk drive bay <name> current is outside of the optimum range.
Action
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
4. If the issue persists, see Getting Help.
AMP0307
Message
Disk drive bay <name> current is less than the lower critical threshold.
LCD Message
Disk drive bay <name> current is outside of range.
Details
Disk drive bay <name> current is outside of the optimum range.
Action
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
4. If the issue persists, see Getting Help.
AMP0308
Message
Disk drive bay <name> current is greater than the upper warning threshold.
Details
Disk drive bay <name> current is outside of the optimum range.
Action
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
4. If the issue persists, see Getting Help.
AMP0309
Message
Disk drive bay <name> current is greater than the upper critical threshold.
LCD Message
Disk drive bay <name> current is outside of range.
Details
Disk drive bay <name> current is outside of the optimum range.
Action
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
4. If the issue persists, see Getting Help.
AMP0310
Message
Disk drive bay <name> current is outside of range.
LCD Message
Disk drive bay <name> current is outside of range.
65
Error Code Message Information
Details
Action
Disk drive bay <name> current is outside of the optimum range.
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
4. If the issue persists, see Getting Help.
AMP0312
Message
System level current is less than the lower warning threshold.
Details
System level current is outside of the optimum range.
Action
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
4. If the issue persists, see Getting Help.
AMP0313
Message
System level current is less than the lower warning threshold.
LCD Message
System level current is outside of range.
Details
System level current is outside of the optimum range.
Action
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
4. If the issue persists, see Getting Help.
AMP0314
Message
System level current is greater than the upper warning threshold.
Details
System level current is outside of the optimum range.
Action
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
4. If the issue persists, see Getting Help.
AMP0315
Message
System level current is greater than the upper critical threshold.
LCD Message
System level current is outside of range.
Details
System level current is outside of the optimum range.
Action
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
66
Error Code Message Information
4. If the issue persists, see Getting Help.
AMP0316
Message
System level current is outside of range.
LCD Message
System level current is outside of range.
Details
System level current is outside of the optimum range.
Action
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
4. If the issue persists, see Getting Help.
AMP0318
Message
Chassis power level current is less than the lower warning threshold.
Details
Chassis power level current is outside of the optimum range.
Action
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
4. If the issue persists, see Getting Help.
AMP0319
Message
Chassis power level current is less than the lower critical threshold
Details
Chassis power level current is outside of the optimum range.
Action
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
4. If the issue persists, see Getting Help.
AMP0320
Message
Chassis power level current is greater than the upper warning threshold.
Details
Chassis power level current is outside of the optimum range.
Action
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
4. If the issue persists, see Getting Help.
AMP0321
Message
Chassis power level current is greater than the upper critical threshold.
Details
Chassis power level current is outside of the optimum range.
Action
1. Review system power policy.
67
Error Code Message Information
2. Check system logs for power related failures.
3. Review system configuration changes.
4. If the issue persists, see Getting Help.
AMP0322
Message
Chassis power level current is outside of range.
Details
Chassis power level current is outside of the optimum range.
Action
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
4. If the issue persists, see Getting Help.
ASR0000
ASR0001
ASR0002
ASR0003
ASR0008
68
Message
The watchdog timer expired.
Details
The operating system or an application failed to communicate within the time-out period.
Action
Check the operating system, application, hardware, and system event log for exception
events.
Message
The watchdog timer reset the system.
Details
The operating system or an application failed to communicate within the time-out
period. The system was reset.
Action
Check the operating system, application, hardware, and system event log for exception
events.
Message
The watchdog timer powered off the system.
Details
The operating system or an application failed to communicate within the time-out
period. The system was shut down.
Action
Check the operating system, application, hardware, and system event log for exception
events.
Message
The watchdog timer power cycled the system.
Details
The operating system or an application failed to communicate within the time-out
period. The system was power-cycled.
Action
Check the operating system, application, hardware, and system event log for exception
events.
Message
The watchdog timer interrupt was initiated.
Details
The operating system or an application failed to communicate within the time-out period. No
action was taken.
Error Code Message Information
ASR0100
ASR0101
ASR0102
ASR0103
ASR0104
ASR0105
Action
Check the operating system, application, hardware, and system event log for exception
events.
Message
The BIOS watchdog timer reset the system.
Details
The operating system or an application failed to communicate within the time-out
period. The system was reset.
Action
Check the operating system, application, hardware, and system event log for exception
events.
Message
The OS watchdog timer reset the system.
Details
The operating system or an application failed to communicate within the time-out
period. The system was reset.
Action
Check the operating system, application, hardware, and system event log for exception
events.
Message
The OS watchdog timer shutdown the system.
Details
The operating system or an application failed to communicate within the time-out
period. The system was shutdown.
Action
Check the operating system, application, hardware, and system event log for exception
events.
Message
The OS watchdog timer powered down the system.
Details
The operating system or an application failed to communicate within the time-out
period. The system was powered down.
Action
Check the operating system, application, hardware, and system event log for exception
events.
Message
The OS watchdog timer power-cycled the system.
Details
The operating system or an application failed to communicate within the time-out
period. The system was power-cycled.
Action
Check the operating system, application, hardware, and system event log for exception
events.
Message
The operating system watchdog timer powered off the system.
Details
The operating system or an application failed to communicate within the time-out
period. The system was powered off.
Action
Check the operating system, application, hardware, and system event log for exception
events.
69
Error Code Message Information
ASR0106
ASR0107
BAT0000
BAT0002
BAT0004
BAT0015
BAT0017
BAT0019
70
Message
The watchdog timer expired.
Details
The operating system or an application failed to communicate within the time-out period.
Action
Check the operating system, application, hardware, and system event log for exception
events.
Message
The watchdog timer pre-timeout interrupt was initiated.
Details
The operating system or an application failed to communicate within the time-out period.
Action
Check the operating system, application, hardware, and system event log for exception
events.
Message
The system board battery is low.
Details
The system board battery is either missing, bad, or unable to charge due to thermal issues.
Action
Check system fans. Replace the system board battery.
Message
The system board battery has failed.
LCD Message
The system board battery has failed. Check battery.
Details
The system board battery is either missing or bad.
Action
See Getting Help.
Message
The system board battery is absent.
LCD Message
The system board battery is absent. Check battery.
Action
Reinstall the system board battery.
Message
The <name> battery is low.
Details
The low <name> battery may impact system performance negatively.
Action
Recharge the <name> battery if possible. If the problem continues replace the <name>
battery.
Message
The <name> battery has failed.
LCD Message
The <name> battery has failed. Check battery.
Details
The <name> battery is either missing, bad, or unable to charge due to thermal issues.
Action
Check system fans. Replace the <name> battery.
Message
The <name> battery is absent.
LCD Message
The <name> battery is absent. Check battery.
Details
The failed or missing <name> battery may reduce system performance.
Error Code Message Information
Check system fans. Replace the <name> battery.
Action
CBL0006
CPU0000
CPU0001
CPU0002
Message
Multiple storage controllers are incorrectly connected to the same backplane <Bay ID>.
Details
Unsupported backplane configuration.
Action
Check backplane configuration. Reconnect cable. If the issue persists, see Getting Help.
Message
CPU <number> has an internal error (IERR).
LCD Message
CPU <number> has an internal error (IERR).
Details
System event log and OS logs may indicate that the exception is external to the
processor.
Action
Review System Event Log and Operating System Logs. If the issue persists, see Getting
Help.
Message
CPU <number> has a thermal trip (over-temperature) event.
LCD Message
CPU <number> has a thermal trip. Check CPU heat sink.
Details
The processor temperature increased beyond the operational range.
Action
Review logs for fan failures, replace failed fans. If no fan failures are detected, check
inlet temperature (if available) and reinstall processor heat-sink.
Message
Action
CPU <number> has failed the built-in self-test (BIST).
1. Turn system off and remove input power for one minute. Reapply input power and turn
system on.
2. Make sure the processor is seated correctly.
3. If the issue persists, see Getting Help.
CPU0003
Message
Action
CPU <number> is stuck in POST.
1. Turn system off and remove input power for one minute. Reapply input power and turn
system on.
2. Reduce system configuration to minimum memory and remove all PCI devices. If
system completes POST, update system BIOS. reinstall memory and PCI one
component at a time to meet the original configuration.
3. If the issue persists, see Getting Help.
CPU0004
Message
Action
CPU <number> failed to initialize.
1. Turn system off and remove input power for one minute. Reapply input power and turn
system on.
2. Make sure the processor is seated correctly.
71
Error Code Message Information
3. If the issue persists, see Getting Help.
CPU0005
CPU0006
Message
CPU <number> configuration is unsupported.
LCD Message
CPU <number> configuration is unsupported. Check CPU or BIOS revision.
Details
System is unable to boot or may run in a degraded state.
Action
Review the technical specifcations for supported processor types.
Message
Unrecoverable CPU complex error detected on CPU <number>.
Details
System is unable to boot or may run in a degraded state.
Action
1. Turn system off and remove input power for one minute. Reapply input power and turn
system on.
2. Make sure the processor is seated correctly.
3. If the issue persists, see Getting Help.
CPU0008
CPU0010
CPU0023
CPU0100
CPU0101
72
Message
CPU <number> is disabled.
Details
System is unable to boot or may run in a degraded state.
Action
If unexpected, check presence, and system setup (BIOS) configuration.
Message
CPU <number> is throttled.
Details
The CPU is throttled due to thermal or power conditions.
Action
Review system logs for power or thermal exceptions.
Message
CPU <number> is absent.
LCD Message
CPU <number> is absent. Check CPU.
Action
Verify processor installation. If present, re-seat the processor.
Message
CPU <number> temperature is less than the lower warning threshold.
Details
System performance may be degraded.
Action
Check system operating environment.
Message
CPU <number> temperature is less than the lower critical threshold.
LCD Message
CPU <number> temperature is outside of range.
Details
System performance may be degraded.
Action
Check system operating environment, fans, and heat-sinks.
Error Code Message Information
CPU0102
CPU0103
CPU0104
CPU0200
Message
CPU <number> temperature is greater than the upper warning threshold.
Details
System performance may be degraded.
Action
Check system operating environment, fans, and heat-sinks.
Message
CPU <number> temperature is greater than the upper critical threshold.
LCD Message
CPU <number> temperature is outside of range. Check fans.
Details
System performance may be degraded.
Action
Check system operating environment, fans, and heat-sinks.
Message
CPU <number> temperature is outside of range.
LCD Message
CPU <number> temperature is outside of range. Check fans.
Details
System performance may be degraded.
Action
Check system operating environment, fans, and heat-sinks.
Message
CPU <number> <name> voltage is less than the lower warning threshold.
Details
Low voltages may be the result of a problem with the voltage regulator or a problem with
the processor. The low voltage may cause the processor to fail to operate. Action
1. Turn system off and remove input power for one minute.
2. Reapply input power and turn system on.
3. Ensure the processor is seated correctly.
4. If the issue persists, see Getting Help.
CPU0201
Message
CPU <number> <name> voltage is less than the lower critical threshold.
LCD Message
CPU <number> <name> voltage is outside of range. Re-seat CPU.
Details
Low voltages may be the result of a problem with the voltage regulator or a problem
with the processor. When the critical threshold is crossed, the processor will fail to
operate. The system may power down.
Action
1. Turn system off and remove input power for one minute.
2. Reapply input power and turn system on.
3. Ensure the processor is seated correctly.
4. If the issue persists, see Getting Help.
CPU0202
Message
CPU <number> <name> voltage is greater than the upper warning threshold.
Details
High voltages may be the result of problem with the voltage regulator or a problem with the
processor. Elevated voltages may result in damage to the processor or other electronic
components in side the system.
73
Error Code Message Information
Action
1. Turn system off and remove input power for one minute.
2. Reapply input power and turn system on.
3. Ensure the processor is seated correctly.
4. If the issue persists, see Getting Help.
CPU0203
Message
CPU <number> <name> voltage is greater than the upper critical threshold.
LCD Message
CPU <number> <name> voltage is outside of range. Re-seat CPU.
Details
High voltages may be the result of problem with the voltage regulator or a problem with
the processor. Elevated voltages may result in damage to the processor or other
system electrical components. The system may power down.
Action
1. Turn system off and remove input power for one minute.
2. Reapply input power and turn system on.
3. Ensure the processor is seated correctly.
4. If the issue persists, see Getting Help.
CPU0204
Message
CPU <number> <name> voltage is outside of range.
LCD Message
CPU <number> <name> voltage is outside of range. Re-seat CPU.
Details
Voltages outside the allowable range may damage electrical components or may cause
the system to shutdown.
Action
1. Turn system off and remove input power for one minute.
2. Ensure the processor is seated correctly.
3. Reapply input power and turn system on.
4. If the issue persists, see Getting Help.
CPU0700
Message
CPU <number> initialization error detected.
LCD Message
CPU <number> initialization error detected. Power cycle system.
Details
System BIOS was unable to initialize the processor.
Action
1. Turn system off and remove input power for one minute.
2. Ensure the processor is seated correctly.
3. Reapply input power and turn system on.
4. If the issue persists, see Getting Help.
CPU0701
74
Message
CPU <number> protocol error detected.
LCD Message
CPU <number> protocol error detected. Power cycle system.
Details
System event log and operating system logs may indicate that the exception is external
to the processor.
Error Code Message Information
Action
1. Check system and operating system logs for exceptions. If no exceptions are
found, continue.
2. Turn system off and remove input power for one minute.
3. Ensure the processor is seated correctly.
4. Reapply input power and turn system on.
5. If the issue persists, see Getting Help.
CPU0702
Message
CPU bus parity error detected.
LCD Message
CPU bus parity error detected. Power cycle system.
Details
System event log and operating system logs may indicate that the exception is external
to the processor.
Action
1. Check system and operating system logs for exceptions. If no exceptions are
found, continue.
2. Turn system off and remove input power for one minute.
3. Ensure the processor is seated correctly.
4. Reapply input power and turn system on.
5. If the issue persists, see Getting Help.
CPU0703
Message
CPU bus initialization error detected.
LCD Message
CPU bus initialization error detected. Power cycle system.
Details
System event log and operating system logs may indicate that the exception is external
to the processor.
Action
1. Check system and operating system logs for exceptions. If no exceptions are
found, continue.
2. Turn system off and remove input power for one minute.
3. Ensure the processor is seated correctly.
4. Reapply input power and turn system on.
5. If the issue persists, see Getting Help.
CPU0704
Message
CPU <number> machine check error detected.
LCD Message
CPU <number> machine check error detected. Power cycle system.
Details
System event log and operating system logs may indicate that the exception is external
to the processor.
Action
1. Check system and operating system logs for exceptions. If no exceptions are
found, continue.
2. Turn system off and remove input power for one minute.
3. Ensure the processor is seated correctly.
4. Reapply input power and turn system on.
75
Error Code Message Information
5. If the issue persists, see Getting Help.
CPU0801
Message
CPU <number> voltage regulator module failed.
LCD Message
CPU <number> voltage regulator module failed. Re-seat module.
Details
System performance may be degraded or the system may fail to operate.
Action
1. Turn system off and remove input power for one minute.
2. Reapply input power and turn system on.
3. Ensure the processor is seated correctly.
4. If the issue persists, see Getting Help.
CPU0802
Message
A predictive failure detected on CPU <number> voltage regulator module.
Details
System performance may be degraded or the system may fail to operate.
Action
1. Turn system off and remove input power for one minute.
2. Reapply input power and turn system on.
3. Ensure the processor is seated correctly.
4. If the issue persists, see Getting Help.
CPU0803
Message
The power input for CPU <number> voltage regulator module is lost.
LCD Message
Lost power input for CPU <number>voltage regulator module. Re-seat module.
Details
System performance may be degraded or the system may fail to operate.
Action
1. Turn system off and remove input power for one minute.
2. Reapply input power and turn system on.
3. Ensure the processor is seated correctly.
4. If the issue persists, see Getting Help.
CPU0804
Message
The power input for CPU <number> voltage regulator module is outside of range.
LCD Message
The power input for CPU <number> voltage regulator module is outside of range. Reseat module.
Details
System performance may be degraded or the system may fail to operate.
Action
1. Turn system off and remove input power for one minute.
2. Reapply input power and turn system on.
3. Ensure the processor is seated correctly.
4. If the issue persists, see Getting Help.
76
Error Code Message Information
CPU0805
Message
The power input for CPU <number> voltage regulator module is outside of range, but it is
attached to the system.
Details
System performance may be degraded or the system may fail to operate.
Action
1. Turn system off and remove input power for one minute.
2. Reapply input power and turn system on.
3. Ensure the processor is seated correctly.
4. If the issue persists, see Getting Help.
CPU0806
CPU0816
HWC1001
HWC1002
HWC1005
HWC1006
Message
CPU <number> voltage regulator module is incorrectly configured.
LCD Message
CPU <number> voltage regulator module incorrectly configured. Check configuration.
Details
System performance may be degraded or the system may fail to operate.
Action
Review this manual for proper configuration and installation procedures.
Message
CPU <number> voltage regulator module is absent.
LCD Message
CPU <number> voltage regulator module absent. Check module.
Details
System performance may be degraded or the system may fail to operate.
Action
If removal was unintended, check presence and reinstall.
Message
The <name> is absent.
LCD Message
The <name> is absent. Check hardware.
Details
The absent device may be necessary for proper operation. System functionality may be
degraded.
Action
Reinstall or reconnect the hardware.
Message
The <name> is disabled.
Action
If device disabled unexpectedly, re-enable device.
Message
The storage adapter is absent.
LCD Message
The storage adapter is absent. Check hardware.
Details
The storage adapter may be necessary for proper operation. System functionality may
be degraded.
Action
Install storage adapter.
Message
The storage adapter is disabled.
Action
If adapter disabled unexpectedly, re-enable the storage adapter.
77
Error Code Message Information
HWC1009
HWC1010
HWC1015
HWC2006
HWC2008
HWC2011
HWC3000
HWC3002
78
Message
The backplane is absent.
LCD Message
The backplane is absent. Check hardware.
Details
The backplane may be necessary for proper operation. System functionality may be
degraded.
Action
If removal was unintended, check presence, then reinstall or reconnect.
Message
The backplane is disabled.
Action
If disabled unexpectedly, re-enable backplane.
Message
The mezzanine card <number> is absent.
Details
The mezzanine card may be necessary for proper operation. System functionality may be
degraded.
Action
If removal was unintended, check presence, then reinstall or reconnect.
Message
The <name> is not installed correctly.
LCD Message
The <name> is not installed correctly. Check connection.
Details
The device may be necessary for proper operation. System functionality may be
degraded.
Action
Check presence, then re-install or reconnect.
Message
A fabric mismatch detected between IOM and mezzanine card <number>.
Details
The fabric type for the IOM and mezzanine cards must match. Action
Check chassis fabric type in CMC GUI and compare to the type of IOM or mezzanine card.
Message
The riser board cable or interconnect is not connected, or is improperly connected.
LCD Message
Riser board cable or interconnect failure. Check connection.
Details
The riser blade cable may be necessary for proper operation. System functionality may
be degraded. Action
Check the riser board or interconnect presence, then reinstall or reconnect.
Message
The <name> is removed.
Details
The removed device may be necessary for proper operation. System functionality may be
degraded.
Action
If removal was unintended, check presence of the removed device, then reinstall or
reconnect
Message
Server <number> is removed.
Error Code Message Information
HWC3004
HWC4000
HWC4002
HWC4011
HWC4013
HWC4015
HWC5001
HWC5002
HWC5004
Action
If removal was unintended, check presence of the server, then reinsert.
Message
IO module <number> is removed.
Action
If removal was unintended, check presence of the IO module, then reinsert.
Message
A hardware incompatibility detected between BMC/iDRAC firmware and CPU.
LCD Message
Incompatibility between BMC/iDRAC firmware and CPU. Update firmware.
Details
A hardware incompatibility was detected between BMC/iDRAC firmware and
Processor(s). An iDRAC or BMC firmware update is needed.
Action
Update the BMC/iDRAC firmware. If the issue persists, see Getting Help.
Message
A hardware incompatibility detected between BMC/iDRAC firmware and other hardware.
Details
A hardware incompatibility was detected between BMC/iDRAC firmware and other
hardware. An iDRAC or BMC firmware update is needed.
Action
Update the BMC/iDRAC firmware. If the issue persists, see Getting Help.
Message
Hardware unsuccessfully updated for mezzanine card <number>.
Action
Check presence of the hardware, reinstall or reconnect, then reattempt the update. If the
issue persists, see Getting Help.
Message
Hardware unsuccessfully updated for embedded NIC.
Action
Check presence, reinstall or reconnect, then reattempt the update. If the issue persists, see
Getting Help.
Message
Link Tuning error detected.
Details
CMC has old firmware. After updating the firmware the CMC will recognize the device.
Action
Update the CMC firmware. If the issue persists, see Getting Help.
Message
<name> is offline.
Action
If unexpected, check presence, then reinstall or reconnect.
Message
A fabric mismatch detected on <name>.
Details
The fabric type for the IOM and mezzanine cards must match. Action
Check chassis fabric type in CMC GUI and compare to the type of IOM or mezzanine card.
Message
A link tuning failure detected on <name>.
Details
CMC has old firmware. After updating the firmware the CMC will recognize the device.
79
Error Code Message Information
Action
HWC5006
HWC5008
HWC5010
HWC5014
HWC5031
HWC5032
HWC5034
HWC5036
HWC6000
HWC6002
80
Update the CMC firmware. If the issue persists, see Getting Help.
Message
A failure is detected on <name>.
Action
If the issue persists, see Getting Help.
Message
Console is not available for the <name>.
Action
If the issue persists, see Getting Help.
Message
<name> cannot detect any hosts.
Action
If the issue persists, see Getting Help.
Message
<name> is not functional and is powered off.
Action
If the issue persists, see Getting Help.
Message
IO module <number> is offline.
Details
The CMC has powered off the IOM.
Action
If the issue persists, see Getting Help.
Message
A fabric mismatch detected on IO module <number>.
Details
The fabric type for IOM's on the same chassis fabric must match. Action
Check chassis fabric type in CMC GUI and compare to the type of both IOM's.
Message
A link tuning failure detected on IO module <number>.
Details
Link tuning table not supported for this IO modular.
Action
Update the CMC firmware. If the issue persists, see Getting Help.
Message
A failure is detected on IO module <number>.
Details
The IOM module performance may be impacted.
Action
If the issue persists, see Getting Help.
Message
The <name> controller is offline.
Details
Information and status from the controller is unavailable.
Action
Remove and reapply input power. If the issue persists, see Getting Help.
Message
The <name> controller is stuck in boot mode.
Details
Information and status from the controller is unavailable.
Error Code Message Information
Action
HWC6003
HWC6004
HWC7002
HWC7004
HWC7006
HWC7008
HWC7010
HWC7012
LNK2700
Remove and reapply input power. If the issue persists, see Getting Help.
Message
The <name> controller is booting.
Message
Cannot communicate with <name> controller.
Details
Information and status from the controller is unavailable.
Action
Remove and reapply input power. If the issue persists, see Getting Help.
Message
Server <number> health changed to a warning state from a normal state.
Details
Server <number> health changed to a warning state from a normal state.
Action
Review System Log or front panel for additional information.
Message
Server <number> health changed to a critical state from either a normal or warning state.
Details
Server <number> health changed to a warning state from a normal state.
Action
Review System Log or front panel for additional information.
Message
Server <number> health changed to a nonrecoverable state from a less severe state.
Details
Server <number> health changed to a warning state from a normal state.
Action
Review System Log or front panel for additional information.
Message
Server <number> health changed to a warning state from more severe state. Server
<number> health changed to a critical state from a non-recoverable state.
Details
Server <number> health changed to a warning state from a normal state.
Action
Review System Log or front panel for additional information.
Message
Server <number> health changed to a critical state from a nonrecoverable state.
Details
Server <number> health changed to a warning state from a normal state.
Action
Review System Log or front panel for additional information.
Message
Server <number> health changed to a nonrecoverable state.
Details
Server <number> health changed to a warning state from a normal state.
Action
Review System Log or front panel for additional information.
Message
The <name> LAN heartbeat is lost.
Details
CMC has lost network connection.
Action
Check network cable and network connections.
81
Error Code Message Information
MEM0000
MEM0001
MEM0002
MEM0003
MEM0004
MEM0005
MEM0007
82
Message
Persistent correctable memory errors detected on a memory device at location(s)
<location>.
Details
This is an early indicator of a possible future uncorrectable error.
Action
Re-seat the memory modules. If the issue persists, see Getting Help .
Message
Multi-bit memory errors detected on a memory device at location(s) <location>.
LCD Message
Multi-bit memory error on <location>. Re-seat memory.
Details
The memory module has encountered a uncorrectable error. System performance may
be degraded. The operating system and/or applications may fail as a result.
Action
Re-seat the memory modules. If the issue persists, see Getting Help.
Message
Parity memory errors detected on a memory device at location <location>.
Details
The memory is operational. This an early indicator of a possible future uncorrectable error.
Action
Re-seat the memory modules. If the issue persists, see Getting Help.
Message
Stuck bit memory error detected on a memory device at location <location>.
Details
This is an early indicator of a possible future uncorrectable error.
Action
Re-seat the memory modules. If the issue persists, see Getting Help.
Message
Memory device at location <location> is disabled.
Details
The memory may not be seated correctly, misconfigured, or has failed. Memory size is
reduced.
Action
Re-seat the memory modules. If the issue persists, see Getting Help.
Message
Persistent correctable memory error limit reached for a memory device at location(s)
<location>.
LCD Message
Persistent correctable memory error limit reached for <location>. Re-seat memory.
Details
The memory is operational. This an early indicator of a possible future uncorrectable
error.
Action
Re-seat the memory modules. If the issue persists, see Getting Help.
Message
Unsupported memory configuration; check memory device at location <location>.
LCD Message
Unsupported memory configuration. Check memory <location>.
Details
The memory may not be seated correctly, misconfigured, or has failed. Memory size is
reduced.
Action
Check the memory configuration. Re-seat the memory modules. If the issue persists,
see Getting Help.
Error Code Message Information
MEM0009
MEM0010
MEM0022
MEM0701
MEM0702
MEM1001
MEM1003
MEM1012
Message
Memory device at location <location> is throttled.
Details
System performance is degraded.
Action
If unexpected, review system logs for power or thermal exceptions.
Message
Memory device at location <location> is over heating.
LCD Message
Memory device <location> is over heating. Check fans.
Details
System performance is degraded.
Action
If unexpected, review system logs for power or thermal exceptions.
Message
Memory device at location <location> is absent.
Details
The memory may not be seated correctly, misconfigured, or has failed. Memory size is
reduced.
Action
Re-seat the memory modules. If the issue persists, see Getting Help.
Message
Correctable memory error rate exceeded for <location>.
Details
The memory may not be operational. This an early indicator of a possible future
uncorrectable error.
Action
Re-seat the memory modules. If the issue persists, see Getting Help.
Message
Correctable memory error rate exceeded for <location>.
LCD Message
Correctable memory error rate exceeded for <location>. Re-seat memory.
Details
The memory may not be operational. This an early indicator of a possible future
uncorrectable error.
Action
Re-seat the memory modules. If the issue persists, see Getting Help.
Message
Memory device at location <location> failed to transition to a running state.
LCD Message
Memory device <location> failed to transition to a running state. Re-seat memory
Details
The memory may not be operational. This an early indicator of a possible future
uncorrectable error.
Action
Re-seat the memory modules. If the issue persists, see Getting Help.
Message
Memory device at location <location> failed to transition to in test.
Details
The memory may not be operational. This an early indicator of a possible future
uncorrectable error.
Action
Re-seat the memory modules. If the issue persists, see Getting Help.
Message
Memory device at location <location> is in a degraded state.
83
Error Code Message Information
MEM1016
MEM1205
MEM1206
MEM1208
MEM1212
MEM1214
MEM8000
84
Details
The memory may not be operational. This an early indicator of a possible future
uncorrectable error.
Action
Re-seat the memory modules. If the issue persists, see Getting Help.
Message
Memory device at location <location> is not installed correctly.
LCD Message
Memory <location> is not installed correctly. Reinstall.
Details
The memory may not be seated correctly, misconfigured, or has failed. Memory size is
reduced.
Action
Check the memory configuration. Re-seat the memory modules. If the issue persists,
see Getting Help.
Message
Memory mirror redundancy is lost. Check memory device at location(s) <location>.
LCD Message
Memory mirror lost on <location>. Power cycle system.
Details
The memory may not be seated correctly, misconfigured, or has failed.
Action
Check the memory configuration. Re-seat the memory modules. If the issue persists,
see Getting Help.
Message
Memory mirror redundancy is degraded. Check memory device at location <location>.
Details
The memory may not be seated correctly, misconfigured, or has failed.
Action
Check the memory configuration. Re-seat the memory modules. If the issue persists, see
Getting Help.
Message
Memory spare redundancy is lost. Check memory device at location <location>.
LCD Message
Memory spare lost on <location>. Power cycle system.
Details
Memory sparing is no longer available.
Action
Re-seat the memory modules. If the issue persists, see Getting Help.
Message
Memory redundancy is lost.
Details
The memory may not be seated correctly, misconfigured, or has failed.
Action
Review system logs for memory exceptions. reinstall memory at location <location>
Message
Memory redundancy is degraded.
Details
The memory may not be seated correctly, misconfigured, or has failed.
Action
Check the memory configuration. Re-seat the memory modules. If the issue persists, see
Getting Help.
Message
Correctable memory error logging disabled for a memory device at location <location>.
Error Code Message Information
OSE0000
OSE0001
OSE0004
OSE0005
OSE1001
OSE1003
OSE1005
OSE1007
LCD Message
SBE log disabled on <location>. Re-seat memory.
Details
Errors are being corrected but no longer logged.
Action
Review system logs for memory exceptions. reinstall memory at location <location>.
Message
A critical stop occurred during OS load.
Details
The system halted due to an exception during operating system load or operating system
initialization.
Action
Review operating system logs and system video for additional information.
Message
A runtime critical stop occurred.
Details
The system halted due to an exception while the operating system was running. This is a
kernel panic or bug check event.
Action
Review operating system logs and system video for additional information.
Message
A soft shut-down initiated by platform event filter.
Details
A separate exception or status condition shutdown the operating system. (IPMI sensor type
20h - offset 04h).
Action
Review system event log for platform events capable of shutting the system down.
Message
Agent is not responding.
Details
Graceful shutdown request to an agent via the BMC did not occur due to a system
hardware or software exception.
Action
Review operating system logs and system video for additional information.
Message
Failed to boot from A.
Action
Review system boot configuration and boot media. Verify the media in a: is bootable. See
system video for additional information.
Message
Failed to boot from C.
Action
Review system boot configuration and boot media. Verify the media in C: is bootable. See
system video for additional information.
Message
PXE boot failed.
Action
Review system boot configuration, local PXE configuration, and PXE server configuration.
Message
Diagnostic boot failed.
Action
Review system boot configuration and boot media. See system video for additional
information.
85
Error Code Message Information
OSE1009
OSE1011
OSE1013
PCI1302
PCI1304
PCI1306
PCI1308
PCI1310
86
Message
Failed to boot from CD-ROM.
Action
Review system boot configuration and boot media. Verify the media in the CDROM is
bootable. See system video for additional information.
Message
Failed to boot from ROM.
Action
Check system event logs for additional exception information. Power down the system and
attempt to boot again.
Message
Failed to boot.
Action
Review system boot configuration and boot media. See system video for additional
information.
Message
A bus time-out was detected on a component at bus <bus>device<device>function <func>.
Details
System performance may be degraded. The device has failed to respond to a transaction.
Action
Cycle input power, update component drivers, if device is removable, reinstall the device.
Message
An I/O channel check error was detected.
LCD Message
I/O channel check error detected. Power cycle system.
Action
Cycle input power, update component drivers, if device is removable, reinstall the
device.
Message
A software error was detected on a component at bus <bus>device<device>function
<func>.
Action
Reboot the system and update the component drivers.
Message
A PCI parity error was detected on a component at bus <bus>device<device>function
<func>.
LCD Message
PCI parity error on bus <bus> device <device> function <func>. Power cycle system.
Details
System performance may be degraded, PCI device may fail to operate, or system may
fail to operate.
Action
Cycle input power, update component drivers, if device is removable, reinstall the
device.
Message
A PCI system error was detected on a component at bus <bus>device<device>function
<func>.
LCD Message
PCI system error on bus <bus> device <device> function <func>. Power cycle system.
Details
System performance may be degraded, or system may fail to operate.
Error Code Message Information
Action
PCI1314
PCI1316
PCI1318
PCI1320
PCI1322
PCI1342
PCI1344
Cycle input power, update component drivers, if device is removable, reinstall the
device.
Message
A bus correctable error was detected on a component at bus <bus>device<device>function
<func>.
Details
System performance may be degraded.
Action
Cycle input power, update component drivers, if device is removable reinstall the device at
the next scheduled service time.
Message
A bus uncorrectable error was detected on a component at bus
<bus>device<device>function <func>.
Details
System performance may be degraded, or system may fail to operate.
Action
Cycle input power, update component drivers, if device is removable, reinstall the device.
Message
A fatal error was detected on a component at bus <bus>device<device>function
<func>.
LCD Message
Fatal error on bus <bus> device <device> function <func>. Power cycle system.
Details
System performance may be degraded, or system may fail to operate.
Action
Cycle input power, update component drivers, if device is removable, reinstall the
device.
Message
A bus fatal error was detected on a component at bus <bus>device<device>function
<func>.
LCD Message
Bus fatal error on bus <bus> device <device> function <func>. Power cycle system.
Details
System performance may be degraded, or system may fail to operate.
Action
Cycle input power, update component drivers, if device is removable, reinstall the
device.
Message
Bus performance degraded for a component at bus <bus>device<device>function <func>.
Details
System performance may be degraded. The bus is not operating at maximum speed or
width.
Action
Cycle input power, update component drivers, if device is removable, reinstall the device.
Message
A bus time-out was detected on a component at slot <number>.
Details
System performance may be degraded, or system may fail to operate.
Action
Cycle input power, update component drivers, if device is removable, reinstall the device.
Message
An I/O channel check error was detected.
87
Error Code Message Information
PCI1346
PCI1348
PCI1350
PCI1354
PCI1356
PCI1358
PCI1360
88
LCD Message
An I/O channel check error was detected. Power cycle system.
Action
Cycle input power, update component drivers, if device is removable, reinstall the
device.
Message
A software error was detected on a component at slot <number>.
Action
Reboot the system and update the component drivers.
Message
A PCI parity error was detected on a component at slot <number>.
LCD Message
PCI parity error on slot <number>. Re-seat PCI card.
Details
System performance may be degraded, or system may fail to operate.
Action
Cycle input power, update component drivers, if device is removable, reinstall the
device.
Message
A PCI system error was detected on a component at slot <number>.
LCD Message
PCI parity error on slot <number>. Re-seat PCI card.
Details
System performance may be degraded, or system may fail to operate.
Action
Cycle input power, update component drivers, if device is removable, reinstall the
device.
Message
A bus correctable error was detected on a component at slot <number>.
Details
System performance may be degraded.
Action
Cycle input power, update component drivers, remove and reinstall the device at the next
scheduled service time.
Message
A bus uncorrectable error was detected on a component at slot <number>.
Details
System performance may be degraded, or system may fail to operate.
Action
Cycle input power, update component drivers, if device is removable, reinstall the device.
Message
A fatal error was detected on a component at slot <number>.
LCD Message
Fatal error on slot <number>. Re-seat PCI card.
Details
System performance may be degraded, or system may fail to operate.
Action
Cycle input power, update component drivers, if device is removable, reinstall the
device.
Message
A bus fatal error was detected on a component at slot <number>.
LCD Message
Bus fatal error on slot <number>. Re-seat PCI card.
Details
System performance may be degraded, or system may fail to operate.
Error Code Message Information
Action
PCI1362
PCI2000
PCI2002
PCI3000
PCI3002
PCI3004
Cycle input power, update component drivers, if device is removable, reinstall the
device.
Message
Bus performance degraded for a component at slot <number>.
Details
System performance may be degraded. The bus is not operating at maximum speed or
width.
Action
Cycle input power, update component drivers, remove and reinstall the device at the next
scheduled service time.
Message
A fatal IO error detected on a component at bus <bus>device<device>function <func>.
LCD Message
Fatal IO error on bus <bus> device <device> function <func>.
Details
System performance may be degraded, or system may fail to operate.
Action
Cycle input power, update component drivers, remove and reinstall the device.
Message
A fatal IO error detected on a component at slot <number>.
LCD Message
Fatal IO error on slot <number>.
Details
System performance may be degraded, or system may fail to operate.
Action
Cycle input power, update component drivers, remove and reinstall the device.
Message
Device option ROM on embedded NIC failed to support Link Tuning or FlexAddress.
Details
Either the BIOS, BMC/iDRAC, or LOM firmware is out of date and does not support
FlexAddress.
Action
Update BIOS, BMC/iDRAC, and LOM firmware. If the issue persists, see Getting Help.
Message
Failed to program virtual MAC address on a component at bus
<bus>device<device>function <func>.
Details
Either the BIOS, BMC/iDRAC, LOM, or NIC firmware is out of date and does not support
FlexAddress.
Action
Update BIOS, BMC/iDRAC, LOM, and mezzanine card firmware. If the issue persists, see
Getting Help.
Message
Device option ROM on mezzanine card <number> failed to support Link Tuning or
FlexAddress.
Details
Either the BIOS, BMC/iDRAC, or mezzanine card firmware is out of date and does not
support FlexAddress.
Action
Update BIOS, BMC/iDRAC, and mezzanine card firmware. If the issue persists, see Getting
Help.
89
Error Code Message Information
PCI3006
PCI3008
PCI3010
PCI3012
PCI3014
PDR0001
PDR0002
PDR0016
90
Message
Failed to get Link Tuning or FlexAddress data from iDRAC.
Details
Either the BIOS or BMC/iDRAC firmware is out of date and does not support FlexAddress.
Action
Update BIOS, and BMC/iDRAC firmware. If the issue persists, see Getting Help.
Message
A non-fatal PCIe error detected on a component at bus <bus>device<device>function
<func>.
Details
System performance may be degraded.
Action
Cycle input power, update component drivers, remove and reinstall the device at the next
service window.
Message
A non-fatal IO error detected on a component at bus <bus>device<device>function <func>.
Details
System performance may be degraded.
Action
Cycle input power, update component drivers, remove and reinstall the device at the next
service window.
Message
The QuickPath Interconnect (QPI) width degraded.
Details
System performance may be degraded. The bus is not operating at maximum speed or
width.
Action
Reset the system, if the problem persists reinstall processors.
Message
A non-fatal PCIe error detected on a component at slot <number>.
Details
System performance may be degraded.
Action
Cycle input power, update component drivers, remove and reinstall the device at the next
scheduled service time.
Message
Fault detected on drive <number>.
LCD Message
Fault detected on drive <number>. Check drive.
Details
The controller detected a failure on the disk and has taken the disk offline.
Action
Remove and re-seat the failed disk. If the issue persists, see Getting Help.
Message
A predictive failure detected on drive <number>.
Details
The controller received a SMART error from the drive. The drive is operational but needs
replacement. Action
The drive will need replacement at the next service window.
Message
Drive <number> is removed.
LCD Message
Drive <number> is removed. Check drive.
Error Code Message Information
PDR1001
PDR1002
PDR1016
PDR1024
PST0128
PST0129
Details
The controller detected a drive removal.
Action
If unintended, verify drive installation. Remove and re-seat the indicated disk. If the
issue persists, see Getting Help.
Message
Fault detected on drive <number> in disk drive bay <bay>.
LCD Message
Fault detected on drive <number> in disk drive bay <bay>. Check drive.
Details
The controller detected a failure on the disk and has taken the disk offline.
Action
Re-seat the failed drive. If the issue persists, see Getting Help.
Message
A predictive failure detected on drive <number> in disk drive bay<bay>.
Details
The controller received a SMART error from the drive. The drive is operational but needs
replacement.
Action
The drive will need replacement at the next service window.
Message
Drive <number> is removed from disk drive bay <bay>.
LCD Message
Drive <number> removed from disk drive bay <bay>. Check drive.
Details
The controller detected that the drive was removed. Action
Verify drive installation. Re-seat the failed drive. If the issue persists, see Getting Help.
Message
Drive mismatch detected for drive <number> in disk drive bay <bay>.
LCD Message
Drive mismatch detected for drive <number> in bay <bay>. Install correct drive type.
Details
The installed disk does not meet the array requirements, for example a SATA disk may
not operate in an array containing SAS drives.
Action
Verify that the disk meets the array requirements.
Message
No memory is detected.
LCD Message
No memory is detected. Inspect memory devices.
Details
System BIOS was unable to detect memory in the system .
Action
Re-seat the memory modules. If the issue persists, see Getting Help.
Message
Memory is detected, but is not configurable.
LCD Message
Memory is detected, but is not configurable. Check memory devices.
Details
System BIOS detected memory, but was unable to configure the memory for system
operation.
Action
Compare system memory installation to supported system memory configurations.
91
Error Code Message Information
PST0130
PST0131
PST0132
PST0133
PST0134
PST0135
PST0136
92
Message
Memory is configured, but not usable.
LCD Message
Memory is configured, but not usable. Check memory devices
Details
The system BIOS encountered device failures or speed configurations that resulted in
unused memory. Action
Re-seat the memory modules. If the issue persists, see Getting Help.
Message
System BIOS shadow failed.
LCD Message
System BIOS shadow failed. Check memory devices.
Details
Memory errors occurred copying BIOS image into system memory.
Action
Remove input power. Reduce system memory to minimum configuration and apply input
power.
Message
CMOS failed.
LCD Message
CMOS failed. Power cycle system.
Details
System BIOS detected a failure with CMOS memory during system POST.
Action
Check system event log for CMOS battery exceptions. Remove and reapply input
power. If the issue persists, see Getting Help.
Message
DMA controller failed.
LCD Message
DMA controller failed. Power cycle system.
Details
System BIOS detected a failure with the DMA controller during system POST. Action
Remove and reapply input power.
Message
Interrupt controller failed.
LCD Message
Interrupt controller failed. Power cycle system.
Details
System BIOS detected a failure with the interrupt controller during system POST.
Action
Remove and reapply input power. If the issue persists, see Getting Help.
Message
Timer refresh failed.
LCD Message
Timer refresh failed. Power cycle system..
Details
System BIOS detected a timer refresh failure during system POST. Action
Remove and reapply input power. If the issue persists, see Getting Help.
Message
Programmable interval timer error.
LCD Message
Programmable interval timer error. Power cycle system.
Details
System BIOS detected an failure with the programmable interval timer during POST. Error Code Message Information
Action
PST0137
PST0138
PST0139
PST0140
PST0141
PST0142
PST0143
Remove and reapply input power. If the issue persists, see Getting Help.
Message
Parity error.
LCD Message
Parity error. Power cycle system.
Details
System BIOS detected a parity error during post.
Action
Remove and reapply input power. If the issue persists, see Getting Help.
Message
SuperIO failed.
LCD Message
SuperIO failure. Power cycle system.
Details
System BIOS detected a failure with the SIO.
Action
Remove and reapply input power. If the issue persists, see Getting Help.
Message
Keyboard controller failed.
LCD Message
Keyboard controller failed. Power cycle system.
Details
System BIOS detected a failure with the Keyboard Controller.
Action
Remove and reapply input power. If the issue persists, see Getting Help.
Message
System management interrupt initialization failed.
LCD Message
SMI initialization failed. Power cycle system.
Details
System BIOS failed to initialize the system management interrupt.
Action
Remove and reapply input power. If the issue persists, see Getting Help.
Message
QuickPath Interconnect (QPI) fatal error.
LCD Message
QuickPath Interconnect (QPI) fatal error.
Details
Quick Path Interconnect failed during system POST.
Action
Reboot the system. If problem persists, remove input power and re-seat processors.
Message
MRC fatal error.
LCD Message
Memory initialization error.
Details
BIOS Memory testing failed.
Action
Compare system memory installation to supported system memory configurations.
Reduce system configuration to minimum memory configuration.
Message
Intel Trusted Execution Technology (TXT) fatal error.
LCD Message
Intel Trusted Execution Technology (TXT) fatal error.
93
Error Code Message Information
PST0192
PST0193
PST0194
PST0195
PST0196
PST0254
94
Details
TXT boot failed. This could be related to memory errors or an error with the system TXT
configuration. A socketed TPM module may have been removed. Action
Check TPM presence. Remove and reapply input power. If the issue persists, see Getting Help.
Message
Shut-down test failed.
LCD Message
Shut-down test failed. Power cycle system.
Details
System BIOS shutdown test failed during POST.
Action
Check system event log for CMOS battery exceptions. Remove and reapply input
power. If the issue persists, see Getting Help.
Message
BIOS POST memory test failed.
LCD Message
BIOS POST memory test failed. Check memory devices.
Details
System BIOS POST memory test failed. Action
Compare system memory installation to supported system memory configurations.
Reduce system configuration to minimum memory configuration.
Message
Remote access controller configuration failed.
LCD Message
Remote access controller configuration failed. Check screen message.
Details
System BIOS could not configure the Remote Access controller.
Action
Cycle input power and power on the system. If the issue persists, see Getting Help.
Message
CPU configuration failed.
LCD Message
CPU configuration failed. Check screen message.
Details
The current processor configuration is unsupported or encountered a fatal exception
during POST.
Action
Review system processor configuration and reduce the system to the minimum
configuration.
Message
Incorrect memory configuration.
LCD Message
Incorrect memory configuration. Review User Guide.
Details
System BIOS detected an invalid memory population.
Action
Reinstall memory to match supported memory configuration.
Message
General failure after video.
LCD Message
General failure after video. Check screen message.
Details
System BIOS detected a functional or configuration issue during system POST. Error Code Message Information
PST0256
PSU0001
PSU0002
PSU0003
PSU0004
PSU0005
Action
Check system video and review event log for additional information.
Message
POST fatal error detected.
LCD Message
POST fatal error detected.
Details
System BIOS detected a functional or configuration issue during system POST. Action
Check system video and review event log for additional information.
Message
Power supply <number> failed.
LCD Message
PSU <number> failed. Check PSU.
Action
Remove and reinstall the power supply. If the issue persists, see Getting Help.
Message
A predictive failure detected on power supply <number>.
LCD Message
Predictive failure on PSU <number>. Check PSU.
Details
System performance and power redundancy may be degraded or lost. Action
Remove and reinstall the power supply at the next service window. If the issue persists,
see Getting Help.
Message
The power input for power supply <number> is lost.
LCD Message
Power input for PSU <number> is lost. Check PSU cables.
Details
The power supply is installed correctly but an input source is not connected or is not
functional. Action
Verify the input source is attached to the power supply. Verify the input power is within
the operating requirements for the power supply. Message
The power input for power supply <number> is outside of the allowable range.
LCD Message
Power input for PSU <number> is outside of range. Check PSU cables.
Details
The operating requirements for the power supply may be found in this manual or on the
power supply itself.
Action
Verify the input source is attached to the power supply. Verify the input power is within
the operating requirements for the power supply. Message
The power input for power supply <number> is outside of the allowable range, but it is
attached to the system.
Details
The operating requirements for the power supply may be found in this manual or on the
power supply itself.
Action
Verify the input power is within the operating requirements for the power supply. 95
Error Code Message Information
PSU0006
PSU0007
PSU0008
PSU0016
Message
Power supply <number> type mismatch.
LCD Message
Power supply <number> is incorrectly configured. Check PSU.
Details
Power supplies should be of the same input type and power rating.
Action
Install matched power supplies and review proper configuration in this manual.
Message
Power supply <number> is operating at 110 volts, and could cause a circuit breaker fault.
Details
A power supply that is designed to operate at 220V, but is connected to a 110V power
source requires additional current for operation. The additional current may trip circuitbreakers or cause other electrical issues with the input source.
Action
Check input power source and cabling. Use recommended input power. Review this
Manual. If the issue persists, see Getting Help.
Message
Power supply <number> voltage rating does not match the system's requirements.
Details
The system does not support mixed voltage power supplies.
Action
Install a power supply with the correct voltage rating.
Message
Power supply <number> is absent.
LCD Message
PSU <number> is absent. Check PSU.
Details
The supply has been removed or has failed. Action
1. Remove and reinstall the power supply.
2. Check cables and subsystem components in the system for damage.
3. If the issue persists, see Getting Help.
PSU0031
PSU1201
PSU1202
96
Message
Cannot communicate with power supply <number>.
LCD Message
Cannot communicate with PSU <number>. Re-seat PSU.
Details
The power supply may operate, however power supply monitoring will be degraded.
System performance may be degraded. Action
Remove and reinstall the power supply. If the issue persists, see Getting Help.
Message
Power supply redundancy is lost.
Details
The power supply will try to operate in a degraded state. System Performance and power
redundancy may be degraded or lost. Action
Check input power. Reinstall the power supply. If the issue persists, see Getting Help.
Message
Power supply redundancy is degraded.
Details
The power supply will try to operate in a degraded state. System Performance and power
redundancy may be degraded or lost.
Error Code Message Information
Action
PSU1203
PSU1204
PWR1001
PWR1002
PWR1003
PWR1004
Remove input power and reinstall supply at the next service window.
Message
The power supplies are not redundant.
LCD Message
Lost PSU redundancy. Check PSU cables.
Details
The current power operational mode is non-redundant because of a power supply
exception, a power supply inventory change, or a system power inventory change.
Action
Check the event log for power supply failures. Review system configuration and power
consumption.
Message
The power supplies are not redundant. Insufficient resources to maintain normal
operations.
LCD Message
PSU redundancy degraded. Check PSU cables.
Details
The current power operational mode is non-redundant because of a power supply
exception, a power supply inventory change, or a system power inventory change.
Action
Check the event log for power supply failures. Review system configuration and power
consumption.
Message
The system performance was degraded.
LCD Message
System performance degraded. Check PSUs and system configuration.
Details
To avoid shutdown, system performance has been degraded.
Action
Review system configuration and system logs for thermal or environmental failures and
warnings.
Message
The system performance degraded because of thermal protection.
Details
To avoid shutdown, system performance has been degraded.
Action
Review system configuration and system logs for thermal or environmental failures and
warnings.
Message
The system performance degraded because cooling capacity has changed.
Details
The current power supply configuration does not meet the platform requirements to enable
redundancy. If a power supply fails the system may shutdown.
Action
If unintended, review system configuration and power consumption and install power
supplies accordingly. Check power supply status for failures.
Message
The system performance degraded because power capacity has changed.
Details
The system may power down or operate in a performance degraded state.
Action
Check the event log for power supply failures. Review system configuration and power
consumption and upgrade or install power supplies accordingly.
97
Error Code Message Information
PWR1005
PWR1006
PWR1007
PWR1008
RFM1003
RFM1005
RFM1006
98
Message
The system performance degraded because the user-defined power capacity has changed.
Details
The user-defined power settings have affected system operation.
Action
If unintended, review system configuration changes and power policy.
Message
The system halted because system power exceeds capacity.
LCD Message
System power demand exceeds capacity. System halted.
Details
The system halted because system power exceeds capacity.
Action
Review system configuration, upgrade power supplies or reduce system power
consumption.
Message
The system performance degraded because power exceeds capacity.
LCD Message
System power exceeds capacity. Performance degraded. Check PSU configuration.
Details
The system is currently operating in a performance degraded state to attempt protect
from a power shutdown.
Action
Review system configuration, upgrade power supplies or reduce system power
consumption.
Message
The system performance degraded because power draw exceeds the power threshold.
LCD Message
System power exceeds threshold. Performance degraded. Check PSU configuration.
Details
The power threshold is configured by the user or automatically by software based on
system configuration.
Action
Review system configuration, upgrade power supplies or reduce system power
consumption.
Message
Removable Flash Media <name> is not IPMI-function ready.
Details
The removable flash media is installed but improperly configured or failed to initialize.
Action
If unintended, reinstall the flash media and module.
Message
Removable Flash Media <name> is not ready.
Details
The media is being prepared or is under maintenance. If the problem persists, reinstall the
card.
Action
Wait for the media to be ready.
Message
Removable Flash Media <name> is offline.
Details
At boot, the Card Identification (CID) signature of the card is different from the Non-volatile
(NV) storage value or the card is the destination of a copy operation that is in-progress.
Action
If unintended, reinstall the flash media.
Error Code Message Information
RFM1008
RFM1014
RFM1016
RFM1021
RFM1022
RFM1023
RFM1024
RFM1026
RFM1032
Message
Failure detected on Removable Flash Media <name>.
LCD Message
Removable Flash Media <name> failed. Check SD Card.
Details
An error was reported during a SD card read or write.
Action
Reseat the flash media, if the issue persists replace the media.
Message
Removable Flash Media <name> is write protected.
LCD Message
Removable Flash Media <name> is write protected. Check SD Card.
Details
The card is write-protected by the physical latch on the SD card. A write-protected
card cannot be used.
Action
If unintended, remove the media and disable write protection.
Message
Media not present for Removable Flash Media <name>.
Details
The SD card is not detected or not installed.
Action
If unintended, reinstall the flash media.
Message
Removable Flash Media is not IPMI-function ready.
Details
The removable flash media is installed but improperly configured or failed to initialize. Action
If unintended, reinstall the flash media.
Message
Removable Flash Media is ready.
Action
If unintended, reinstall the flash media.
Message
Removable Flash Media is not ready.
Details
The media is being prepared or is under maintenance. If the problem persists, reinstall the
card. Action
If unintended, reinstall the flash media.
Message
Removable Flash Media is offline.
Details
At boot, the Card Identification (CID) signature of the card is different from the Non-volatile
(NV) storage value or the card is the destination of a copy operation that is in-progress.
Action
If unintended, reinstall the flash media.
Message
Failure detected on Removable Flash Media.
Details
An error is reported during a SD card read or write.
Action
Reinstall the flash media, if the issue persists replace the media.
Message
Removable Flash Media is write protected.
99
Error Code Message Information
RFM1034
RFM1201
RFM1202
RFM1203
RFM1205
RFM2001
RFM2002
100
Details
The card is write-protected by the physical latch on the SD card. IDSDM cannot use a
write-protected card.
Action
If unintended, remove the media and disable write protection.
Message
Media not present for Removable Flash Media.
Details
The SD card is not detected or not installed. Action
If unintended, reinstall the flash media.
Message
Internal Dual SD Module redundancy is lost.
LCD Message
Internal Dual SD Module redundancy is lost. Check SD Card.
Details
Either one of the SD card or both the SD cards are not functioning properly.
Action
Replace the failed SD card.
Message
Internal Dual SD Module redundancy is degraded.
Details
Either one of the SD card or both the SD cards are not functioning properly.
Action
Replace the failed SD card.
Message
Internal Dual SD Module is not redundant.
Details
Internal Dual SD Module is not redundant.
Action
Install additional SD card and configure for redundancy if redundancy is desired.
Message
Internal Dual SD Module is not redundant. Insufficient resources to maintain normal
operations.
LCD Message
Internal Dual SD Module is not redundant. Insufficient resources. Check SD Card.
Details
The current operating configuration cannot maintain redundancy. The unit may operate
in a degraded state.
Action
Review this manual and SD card configuration.
Message
Internal Dual SD Module <name> is absent.
LCD Message
Internal Dual SD Module <name> is absent. Check SD Card.
Details
The SD card module is not detected or not installed. Action
If unintended, reinstall the SD module.
Message
Internal Dual SD Module <name> is offline.
Details
The SD card module is installed but may be improperly installed or configured incorrectly.
Action
Reinstall the SD module.
Error Code Message Information
RFM2004
RFM2006
SEC0003
SEC0004
SEC0040
SEC0041
SEC0042
SEC0043
Message
Failure detected on Internal Dual SD Module <name>.
LCD Message
Internal Dual SD Module <name> failed. Check SD Card.
Details
The SD card module is installed but improperly configured or failed to initialize. Action
Reinstall the SD module and remove and reinstall SD cards. Message
Internal Dual SD Module <name> is write protected.
Details
The module is write-protected. Changes may not be written to the media. Action
If unintended, remove the media and disable write protection.
Message
The processor area is open.
Details
The processor area is open. A drive may be added or removed. System performance may be
degraded.
Action
Close the processor area. Check system logs.
Message
The LAN is disconnected.
Details
The LAN is disconnected. Network performance may be degraded.
Action
If unintentional, connect network cable.
Message
A critical stop occurred during OS load.
Details
Operating system generated critical stop IPMI event. (Sensor type code = 20H)
Action
Check video and operating system logs for additional information
Message
BIOS detected an error configuring the Intel Trusted Execution Technology (TXT).
LCD Message
BIOS detected an error configuring TXT. Check system configuration.
Details
TXT initialization failure. System configuration may have changed.
Action
Check system hardware inventory and software configuration.
Message
Processor detected an error while performing an Intel Trusted Execution Technology
(TXT) operation.
LCD Message
CPU detected an error while performing a TXT operation. Check system configuration.
Details
TXT CPU microcode boot failure. System configuration may have changed.
Action
Check system hardware inventory and software configuration.
Message
BIOS Authenticated Code Module detected an Intel Trusted Execution Technology
(TXT) error during POST.
LCD Message
BIOS detected a TXT error during POST. Check system configuration.
101
Error Code Message Information
SEC0044
SEC0600
SEC0602
SEC0604
SEC0606
SEC0608
SEC0610
SEL0002
102
Details
TXT Post failure. System configuration may have changed.
Action
Check system hardware inventory and software configuration.
Message
SINIT Authenticated Code Module detected an Intel Trusted Execution Technology
(TXT) error at boot.
LCD Message
SINIT detected a TXT error at boot. Check system configuration.
Details
TXT initialization failure. System configuration may have changed.
Action
Check system hardware inventory and software configuration.
Message
A secure mode violation detected.
Details
This may apply to a physical or remote access attempt.
Action
Check system logs for intrusion attempts, and ensure strong password policies.
Message
User password violation detected.
Details
This may apply to a physical or remote access attempt.
Action
Check system logs for intrusion attempts, and ensure strong password policies.
Message
A setup password violation detected.
Details
This may apply to a physical or remote access attempt.
Action
Check system logs for intrusion attempts, and ensure strong password policies.
Message
The network boot password violation detected.
Details
This may apply to a physical or remote access attempt.
Action
Check system logs for intrusion attempts, and ensure strong password policies.
Message
A password violation detected.
Details
This may apply to a physical or remote access attempt.
Action
Check system logs for intrusion attempts, and ensure strong password policies.
Message
An Out-of-band password violation detected.
Details
This may apply to a remote access attempt.
Action
Check system logs for intrusion attempts, and ensure strong password policies.
Message
Logging is disabled.
Details
This message is displayed when event logging of a specific type is disabled by the user.
Action
If unintended, re-enable logging.
Error Code Message Information
SEL0006
SEL0008
SEL0010
SEL0012
SEL1204
SEL1209
SEL1211
SEL1300
Message
All event logging is disabled.
Details
This message is displayed when all event logging has been disabled by the user.
Action
If unintended, re-enable logging.
Message
Log is full.
Details
When the event log is full, additional events are not written to the log. Older events may be
overwritten and lost. This message may also appear if the user disabled event logging.
Action
Backup and clear log.
Message
Log is almost full.
Details
When the event log is full, additional events are not written to the log. Older events may be
overwritten and lost.
Action
Backup and clear log at the next maintained time.
Message
Could not create or initialize the system event log.
Details
If the system event log fails to initialize, platform status and failure events are not captured.
Some management software do not report platform exceptions.
Action
Reboot the management controller or iDRAC. Cycle system input power. If problem persists
call support.
Message
An unknown system hardware failure detected.
LCD Message
Unknown system hardware failure.
Details
If the system event log failed to initialize platform status and failure events are not
captured. Some management software will not report platform exceptions.
Action
Re-configure system to minimum supported configuration. If issues persists, contact
support.
Message
The platform event filter action failed.
Details
System policies or permissions may prevent the action from executing. If configured, the
system does not execute the action on a platform event (such as power down, cycle,
interrupt, and send alert).
Action
Review platform event configuration.
Message
The time-stamp clock could not be synchronized.
Details
The time stamp on system event log events may not correlate to the system time.
Action
Cycle system input power. If problem persists, contact support.
Message
No bootable media found.
103
Error Code Message Information
SEL1302
SEL1304
SEL1306
SEL1308
SEL1501
SEL1502
SEL1504
104
Details
System setup displays the system boot order. The local video screen may also show
additional information. (IPMI sensor type code 1eh - offset 00h).
Action
Check system boot settings. Check if mass storage controller configuration settings are
applicable.
Message
Non-bootable diskette detected.
Details
The disk in the drive is not formatted correctly or does not contain the necessary operating
system files.
Action
Replace diskette with a bootable disk.
Message
The PXE server not found.
Details
PXE is one way to boot a system from the network.
Action
Check the network and PXE server configuration.
Message
Invalid boot sector found.
Details
The disk in the drive is not formatted correctly or does not contain the necessary operating
system files.
Action
Replace diskette with a bootable disk.
Message
A time-out occurred while waiting for user to select a boot source.
Details
The system has failed to boot to an operating system and needs the user to select a boot
source.
Action
Select boot source within the time allowed.
Message
Chassis management controller (CMC) redundancy is lost.
Details
An action or failure has taken place that breaks CMC redundancy.
Action
Check the CMC network cables and network connections. Check that CMC firmware
versions match.
Message
Chassis management controller (CMC) redundancy is degraded.
Details
An action or failure has taken place that breaks CMC redundancy.
Action
Check the CMC network cables and network connections. Check that CMC firmware
versions match.
Message
The chassis management controller (CMC) is not redundant. Insufficient resources to
maintain normal operations.
Details
There is not enough available power for two CMC's to operate.
Action
Check the overall power consumption and power status.
Error Code Message Information
SEL1506
SEL1508
SEL1510
SEL9900
SWC4004
SWC4006
SWC4008
SWC5001
TMP0100
Message
Lost communications with Chassis Group Member <number>.
Details
The primary CMC has lost communication with the indicated member CMC.
Action
Check the network cable and network connections.
Message
Member <number> could not join the Chassis Group.
Details
The indicated member CMC is a leader of a different CMC stacking group.
Action
Check if member CMC is a leader of a different chassis group.
Message
An authentication error detected for Chassis Group Member <number>.
Details
Group master CMC could not log into the group member CMC.
Action
Check the login credentials of CMC.
Message
An unsupported event occurred.
Details
The current software version cannot decode this event. You may need to review this event
using a tool which displays raw data such as Ipmitool with the -vvv option or Racadm with
the -E option.
Action
Upgrade the management software.
Message
A firmware or software incompatibility detected between iDRAC in slot <number> and CMC.
Details
FlexAddress is not implemented in one of the versions of firmware.
Action
Check the firmware versions of iDRAC and CMC. Update with the latest version.
Message
A firmware or software incompatibility detected between system BIOS in slot <number> and
CMC.
Details
FlexAddress is not implemented in one of the versions of firmware.
Action
Check the firmware versions of BIOS and CMC. Update with the latest version.
Message
A firmware or software incompatibility detected between CMC 1 and CMC 2.
Details
FlexAddress is not implemented in one of the versions of firmware. Please update the
firmware.
Action
Check firmware versions. Update CMC 1 and CMC 2 firmware to match.
Message
<name> upgrade failed.
Action
Reboot the system and attempt the upgrade again.
Message
The system board <name> temperature is less than the lower warning threshold.
LCD Message
System board <name> temperature is outside of range.
105
Error Code Message Information
TMP0101
TMP0102
TMP0103
TMP0104
TMP0106
TMP0107
106
Details
Ambient air temperature is too cool.
Action
Check the system operating environment.
Message
The system board <name> temperature is less than the lower critical threshold.
LCD Message
System board <name> temperature is outside of range.
Details
Ambient air temperature is too cool.
Action
Check the system operating environment.
Message
The system board <name> temperature is greater than the upper warning threshold
LCD Message
System board <name> temperature is outside of range.
Details
Ambient air temperature is too warm or one or more fans may have failed.
Action
The system board <name> temperature is outside of the optimum range. Check the
fans.
Message
The system board <name> temperature is greater than the upper critical threshold.
LCD Message
System board <name> temperature is outside of range.
Details
Ambient air temperature is too warm or one or more fans may have failed.
Action
The system board <name> temperature is outside of the optimum range. Check the
fans.
Message
The system board <name> temperature is outside of range.
LCD Message
System board <name> temperature is outside of range.
Details
Ambient air temperature is too warm or cool.
Action
The system board <name> temperature is outside of the optimum range. Check Fans.
Message
The memory module <number> temperature is less than the lower warning threshold.
LCD Message
Memory module <number> temperature is outside of range.
Details
Ambient air temperature is too cool.
Action
Check the system operating environment.
Message
The memory module <number> temperature is less than the lower critical threshold.
LCD Message
Memory module <number> temperature is outside of range.
Details
Ambient air temperature is too cool.
Action
Check the system operating environment.
Error Code Message Information
TMP0108
TMP0109
TMP0110
TMP0112
TMP0113
TMP0114
TMP0115
Message
The memory module <number> temperature is greater than the upper warning
threshold.
LCD Message
Memory module <number> temperature is outside of range. Check Fans.
Details
Ambient air temperature is too warm or one or more fans may have failed.
Action
The system board <name> temperature is outside of the optimum range. Check Fans.
Message
The memory module <number> temperature is greater than the upper critical threshold.
LCD Message
Memory module <number> temperature is outside of range. Check Fans.
Details
Ambient air temperature is too warm or one or more fans may have failed.
Action
The system board <name> temperature is outside of the optimum range. Check Fans.
Message
The memory module <number> temperature is outside of range.
LCD Message
Memory module <number> temperature is outside of range. Check Fans.
Details
Ambient air temperature is too warm or cool.
Action
Check the system operating environment.
Message
The <name> temperature is less than the lower warning threshold.
LCD Message
The <name> temperature is outside of range.
Details
Ambient air temperature is too cool.
Action
Check the system operating environment.
Message
The <name> temperature is less than the lower critical threshold.
LCD Message
The <name> temperature is outside of range.
Details
Ambient air temperature is too cool.
Action
Check the system operating environment.
Message
The <name> temperature is greater than the upper warning threshold.
LCD Message
The <name> temperature is outside of range. Check Fans
Details
Ambient air temperature is too warm or one or more fans may have failed.
Action
Check the system operating environment and review event log for fan failures.
Message
The <name> temperature is greater than the upper critical threshold.
LCD Message
The <name> temperature is outside of range. Check Fans
Details
Ambient air temperature is too warm or one or more fans may have failed.
Action
Check the system operating environment and review event log for fan failures.
107
Error Code Message Information
TMP0116
TMP0118
TMP0119
TMP0120
TMP0121
TMP0122
TMP0100
TMP0104
108
Message
The <name> temperature is outside of range.
LCD Message
The <name> temperature is outside of range. Check Fans
Action
Check the system operating environment and review event log for fan failures.
Message
The system inlet temperature is less than the lower warning threshold.
LCD Message
System inlet temperature is outside of range.
Details
Ambient air temperature is too cool.
Action
Check the system operating environment.
Message
The system inlet temperature is less than the lower critical threshold.
LCD Message
System inlet temperature is outside of range.
Details
Ambient air temperature is too cool.
Action
Check the system operating environment.
Message
The system inlet temperature is greater than the upper warning threshold.
LCD Message
System inlet temperature is outside of range.
Details
Ambient air temperature is too warm or one or more fans may have failed.
Action
Check the system operating environment and review event log for fan failures.
Message
The system inlet temperature is greater than the upper critical threshold.
LCD Message
System inlet <name> temperature is outside of range. Check Fans.
Details
Ambient air temperature is too warm or one or more fans may have failed.
Action
Check the system operating environment and review event log for fan failures.
Message
The system inlet temperature is outside of range.
LCD Message
System inlet <name> temperature is outside of range. Check Fans.
Details
Ambient air temperature is too warm or cool.
Action
Check the system operating environment and review event log for fan failures.
Message
Disk drive bay temperature is less than the lower warning threshold.
Details
Ambient air temperature is too cool.
Action
Check the system operating environment.
Message
Disk drive bay temperature is less than the lower critical threshold.
LCD Message
Disk drive bay temperature is outside of range. Check Fans.
Error Code Message Information
TMP0126
TMP0128
TMP0130
TMP0132
TMP0134
VLT0100
Details
Ambient air temperature is too cool.
Action
Check the system operating environment.
Message
Disk drive bay temperature is greater than the upper warning threshold.
LCD Message
Disk drive bay temperature is outside of range. Check Fans.
Details
Ambient air temperature is too warm or one or more fans may have failed.
Action
Check the system operating environment and review event log for fan failures.
Message
Disk drive bay temperature is outside of the allowable range.
LCD Message
Disk drive bay temperature is outside of range. Check Fans.
Details
Ambient air temperature is too warm or cool.
Action
Check the system operating environment and review event log for fan failures.
Message
The control panel temperature is less than the lower warning threshold.
LCD Message
Control panel temperature is outside of range.
Details
Ambient air temperature is too cool.
Action
Check the system operating environment.
Message
The control panel temperature is greater than the upper warning threshold.
LCD Message
Control panel temperature is outside of range.
Details
Ambient air temperature is too warm or one or more fans may have failed.
Action
Check the system operating environment and review event log for fan failures.
Message
The control panel temperature is outside of the allowable range.
LCD Message
Control panel temperature is outside of range.
Details
Ambient air temperature is too warm or cool.
Action
Check the system operating environment and review event log for fan failures.
Message
Processor module <name> voltage is less than the lower warning threshold.
LCD Message
Processor module <name> voltage is outside of range.
Details
System hardware detected an over voltage or under voltage condition.
If multiple voltage exceptions occur consecutively the system may power down in failsafe mode.
Action
1. Review system logs for power supply exceptions.
2. Remove the processor module. Inspect processor socket for bent pins.
109
Error Code Message Information
3. If the issue persists, see Getting Help.
VLT0101
Message
Processor module <name> voltage is less than the lower critical threshold.
LCD Message
Processor module <name> voltage is outside of range.
Details
System hardware detected an over voltage or under voltage condition.
If multiple voltage exceptions occur consecutively the system may power down in failsafe mode.
Action
1. Review system logs for power supply exceptions.
2. Remove the processor module. Inspect processor socket for bent pins.
3. If the issue persists, see Getting Help.
VLT0102
Message
Processor module <name> voltage is greater than the upper warning threshold.
LCD Message
Processor module <name> voltage is outside of range.
Details
System hardware detected an over voltage or under voltage condition.
If multiple voltage exceptions occur consecutively the system may power down in failsafe mode.
Action
1. Review system logs for power supply exceptions.
2. Remove the processor module. Inspect processor socket for bent pins.
3. If the issue persists, see Getting Help.
VLT0103
Message
Processor module <name> voltage is greater than the upper critical threshold.
LCD Message
Processor module <name> voltage is outside of range.
Details
System hardware detected an over voltage or under voltage condition.
If multiple voltage exceptions occur consecutively the system may power down in failsafe mode.
Action
1. Review system logs for power supply exceptions.
2. Remove the processor module. Inspect processor socket for bent pins.
3. If the issue persists, see Getting Help.
VLT0104
Message
Processor module <name> voltage is outside of the allowable range.
LCD Message
Processor module <name> voltage is outside of range.
Details
System hardware detected an over voltage or under voltage condition.
If multiple voltage exceptions occur consecutively the system may power down in failsafe mode.
Action
110
1. Review system logs for power supply exceptions.
Error Code Message Information
2. Remove the processor module. Inspect processor socket for bent pins.
3. If the issue persists, see Getting Help.
VLT0200
Message
The system board <name> voltage is less than the lower critical threshold.
LCD Message
System board voltage is outside of range.
Details
System hardware detected an over voltage or under voltage condition.
If multiple voltage exceptions occur consecutively the system may power down in failsafe mode.
Action
1. Review system logs for power supply exceptions.
2. Remove the processor module. Inspect processor socket for bent pins.
3. If the issue persists, see Getting Help.
VLT0201
Message
The system board <name> voltage is less than the lower warning threshold.
LCD Message
System board voltage is outside of range.
Details
System hardware detected an over voltage or under voltage condition.
If multiple voltage exceptions occur consecutively the system may power down in failsafe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and reinstall system
cables.
3. If the issue persists, see Getting Help.
VLT0202
Message
The system board <name> voltage is greater than the upper warning threshold.
LCD Message
System board voltage is outside of range.
Details
System hardware detected an over voltage or under voltage condition.
If multiple voltage exceptions occur consecutively the system may power down in failsafe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and reinstall system
cables.
3. If the issue persists, see Getting Help.
VLT0203
Message
The system board <name> voltage is greater than the upper critical threshold.
LCD Message
System board voltage is outside of range.
Details
System hardware detected an over voltage or under voltage condition.
111
Error Code Message Information
If multiple voltage exceptions occur consecutively the system may power down in failsafe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and reinstall system
cables.
3. If the issue persists, see Getting Help.
VLT0204
Message
The system board <name> voltage is outside of the allowable range.
LCD Message
System board voltage is outside of range.
Details
System hardware detected an over voltage or under voltage condition.
If multiple voltage exceptions occur consecutively the system may power down in failsafe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and reinstall system
cables.
3. If the issue persists, see Getting Help.
VLT0206
Message
The memory module <number> <name> voltage is less than the lower warning
threshold.
LCD Message
Memory module <number> <name> voltage is outside of range.
Details
System hardware detected an over voltage or under voltage condition.
If multiple voltage exceptions occur consecutively the system may power down in failsafe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and reinstall system
cables.
3. If the issue persists, see Getting Help.
VLT0207
Message
The memory module <number> <name> voltage is less than the lower critical threshold.
LCD Message
Memory module <number> <name> voltage is outside of range.
Details
System hardware detected an over voltage or under voltage condition.
If multiple voltage exceptions occur consecutively the system may power down in failsafe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and reinstall system
cables.
3. If the issue persists, see Getting Help.
112
Error Code Message Information
VLT0208
Message
The memory module <number> <name> voltage is greater than the upper warning
threshold.
LCD Message
Memory module <number> <name> voltage is outside of range.
Details
System hardware detected an over voltage or under voltage condition.
If multiple voltage exceptions occur consecutively the system may power down in failsafe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and reinstall system
cables.
3. If the issue persists, see Getting Help.
VLT0209
Message
The memory module <number> <name> voltage is greater than the upper critical
threshold.
LCD Message
Memory module <number> <name> voltage is outside of range.
Details
System hardware detected an over voltage or under voltage condition.
If multiple voltage exceptions occur consecutively the system may power down in failsafe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and reinstall system
cables.
3. If the issue persists, see Getting Help.
VLT0210
Message
The memory module <number> <name> voltage is outside of range.
LCD Message
Memory module <number> <name> voltage is outside of range.
Details
System hardware detected an over voltage or under voltage condition.
If multiple voltage exceptions occur consecutively the system may power down in failsafe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and reinstall system
cables.
3. If the issue persists, see Getting Help.
VLT0212
Message
The disk drive bay <name> voltage is less than the lower warning threshold.
LCD Message
The disk drive bay <name> voltage is outside of range.
Details
System hardware detected an over voltage or under voltage condition.
If multiple voltage exceptions occur consecutively the system may power down in failsafe mode.
113
Error Code Message Information
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and reinstall system
cables.
3. If the issue persists, see Getting Help.
VLT0213
Message
The disk drive bay <name> voltage is less than the lower critical threshold.
LCD Message
The disk drive bay <name> voltage is outside of range.
Details
System hardware detected an over voltage or under voltage condition.
If multiple voltage exceptions occur consecutively the system may power down in failsafe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and reinstall system
cables.
3. If the issue persists, see Getting Help.
VLT0214
Message
The disk drive bay <name> voltage is greater than the upper critical threshold.
LCD Message
The disk drive bay <name> voltage is outside of range.
Details
System hardware detected an over voltage or under voltage condition.
If multiple voltage exceptions occur consecutively the system may power down in failsafe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and reinstall system
cables.
3. If the issue persists, see Getting Help.
VLT0215
Message
The disk drive bay <name> voltage is greater than the upper critical threshold.
LCD Message
The disk drive bay <name> voltage is outside of range.
Details
System hardware detected an over voltage or under voltage condition.
If multiple voltage exceptions occur consecutively the system may power down in failsafe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and reinstall system
cables.
3. If the issue persists, see Getting Help.
VLT0216
114
Message
The <name> voltage is outside of range.
LCD Message
The <name> voltage is outside of range.
Error Code Message Information
Details
System hardware detected an over voltage or under voltage condition.
If multiple voltage exceptions occur consecutively the system may power down in failsafe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and reinstall system
cables.
3. If the issue persists, see Getting Help.
VLT0218
Message
The <name> voltage is less than the lower warning threshold.
LCD Message
The <name> voltage is outside of range.
Details
System hardware detected an over voltage or under voltage condition.
If multiple voltage exceptions occur consecutively the system may power down in failsafe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and reinstall system
cables.
3. If the issue persists, see Getting Help.
VLT0219
Message
The <name> voltage is less than the lower critical threshold.
LCD Message
The <name> voltage is outside of range.
Details
System hardware detected an over voltage or under voltage condition.
If multiple voltage exceptions occur consecutively the system may power down in failsafe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and reinstall system
cables.
3. If the issue persists, see Getting Help.
VLT0220
Message
The <name> voltage is greater than the upper warning threshold.
LCD Message
The <name> voltage is outside of range.
Details
System hardware detected an over voltage or under voltage condition.
If multiple voltage exceptions occur consecutively the system may power down in failsafe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and reinstall system
cables.
3. If the issue persists, see Getting Help.
115
Error Code Message Information
VLT0221
Message
The <name> voltage is greater than the upper critical threshold.
LCD Message
The <name> voltage is outside of range.
Details
System hardware detected an over voltage or under voltage condition.
If multiple voltage exceptions occur consecutively the system may power down in failsafe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and reinstall system
cables.
3. If the issue persists, see Getting Help.
VLT0222
Message
The <name> voltage is outside of range.
LCD Message
The <name> voltage is outside of range.
Details
System hardware detected an over voltage or under voltage condition.
If multiple voltage exceptions occur consecutively the system may power down in failsafe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and reinstall system
cables.
3. If the issue persists, see Getting Help.
VLT0224
Message
The memory module <name> voltage is less than the lower warning threshold.
LCD Message
Memory module <number> <name> voltage is outside of range.
Details
System hardware detected an over voltage or under voltage condition.
If multiple voltage exceptions occur consecutively the system may power down in failsafe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and reinstall system
cables.
3. If the issue persists, see Getting Help.
VLT0225
Message
The memory module <name> voltage is less than the lower critical threshold.
LCD Message
Memory module <number> <name> voltage is outside of range.
Details
System hardware detected an over voltage or under voltage condition.
If multiple voltage exceptions occur consecutively the system may power down in failsafe mode.
Action
116
1. Review system logs for power supply exceptions.
Error Code Message Information
2. Re-configure the system to minimum configuration, inspect and reinstall system
cables.
3. If the issue persists, see Getting Help.
VLT0226
Message
The memory module <name> voltage is greater than the upper warning threshold.
LCD Message
Memory module <number> <name> voltage is outside of range.
Details
System hardware detected an over voltage or under voltage condition.
If multiple voltage exceptions occur consecutively the system may power down in failsafe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and reinstall system
cables.
3. If the issue persists, see Getting Help.
VLT0227
Message
The memory module <name> voltage is greater than the upper critical threshold.
LCD Message
Memory module <number> <name> voltage is outside of range.
Details
System hardware detected an over voltage or under voltage condition.
If multiple voltage exceptions occur consecutively the system may power down in failsafe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and reinstall system
cables.
3. If the issue persists, see Getting Help.
VLT0228
Message
The memory module <name> voltage is outside of range.
LCD Message
Memory module <number> <name> voltage is outside of range.
Details
System hardware detected an over voltage or under voltage condition.
If multiple voltage exceptions occur consecutively the system may power down in failsafe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and reinstall system
cables.
3. If the issue persists, see Getting Help.
VLT0230
Message
The mezzanine card <number> <name> voltage is less than the lower warning threshold.
Details
System hardware detected an over voltage or under voltage condition.
117
Error Code Message Information
If multiple voltage exceptions occur consecutively the system may power down in fail-safe
mode.
Action
1. Review system logs for power supply exceptions.
2. Re-seat the mezzanine card.
3. If the issue persists, see Getting Help.
VLT0231
Message
The mezzanine card <number> <name> voltage is less than the lower critical threshold.
Details
System hardware detected an over voltage or under voltage condition.
If multiple voltage exceptions occur consecutively the system may power down in fail-safe
mode.
Action
1. Review system logs for power supply exceptions.
2. Re-seat the mezzanine card.
3. If the issue persists, see Getting Help.
VLT0232
Message
The mezzanine card <number> <name> voltage is greater than the upper warning threshold.
Details
System hardware detected an over voltage or under voltage condition.
If multiple voltage exceptions occur consecutively the system may power down in fail-safe
mode.
Action
1. Review system logs for power supply exceptions.
2. Re-seat the mezzanine card.
3. If the issue persists, see Getting Help.
VLT0233
Message
The mezzanine card <number> <name> voltage is greater than the upper critical threshold.
Details
System hardware detected an over voltage or under voltage condition.
If multiple voltage exceptions occur consecutively the system may power down in fail-safe
mode.
Action
1. Review system logs for power supply exceptions.
2. Re-seat the mezzanine card.
3. If the issue persists, see Getting Help.
VLT0234
Message
The mezzanine card <number> <name> voltage is outside of range.
Details
System hardware detected an over voltage or under voltage condition.
If multiple voltage exceptions occur consecutively the system may power down in fail-safe
mode.
Action
1. Review system logs for power supply exceptions.
2. Re-seat the mezzanine card.
118
Error Code Message Information
3. If the issue persists, see Getting Help.
Warning Messages
A warning message alerts you to a possible problem and prompts you to respond before the system continues a task.
For example, before you format a hard drive, a message warns you that you may lose all data on the hard drive. Warning
messages usually interrupt the task and require you to respond by typing y (yes) or n (no).
NOTE: Warning messages are generated by either the application or the operating system. For more information,
see the documentation that accompanied the operating system or application.
Diagnostic Messages
The system diagnostic utilities may issue messages if you run diagnostic tests on your system. See Running The
Embedded System Diagnostics for more information about system diagnostics.
Alert Messages
Systems management software generates alert messages for your system. Alert messages include information, status,
warning, and failure messages for drive, temperature, fan, and power conditions. For more information, see the systems
management software documentation.
119
120
Getting Help
9
Contacting Dell
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice,
packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and
product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer
service issues:
1.
Visit support.dell.com.
2.
Select your support category.
3.
If you are not a U.S. customer, select your country code at the bottom of the support.dell.com page, or select All to
see more choices.
4.
Select the appropriate service or support link based on your need.
121