Epson Stylus C87 Specifications

Epson Stylus® C87
Quick Guide
Copyright Notice
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, without the prior written permission of Seiko Epson Corporation. The information
contained herein is designed only for use with this Epson product. Epson is not responsible for any
use of this information as applied to other equipment.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or
third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result
of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to
this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s
operating and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any
options or any consumable products other than those designated as Original Epson Products or
Epson Approved Products by Seiko Epson Corporation.
Responsible Use of Copyrighted Materials
Digital cameras, scanners, and ink jet printers, like conventional photocopiers and cameras, can be
misused by improper copying or printing of copyrighted material. While some countries’ laws
permit limited copying of copyrighted material in certain circumstances, those circumstances may
not be as broad as some people assume. Epson encourages each user to be responsible and respectful
of the copyright laws when using digital cameras, scanners, and ink jet printers.
Trademarks
Epson and Epson Stylus are registered trademarks and Exceed Your Vision is a trademark of Seiko
Epson Corporation.
DURABrite and RPM are registered trademarks of Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective owners. Epson disclaims any and all rights in those marks.
© 2005 Epson America, Inc. 5/05
2
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Basic Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Printing in Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Printing with Macintosh OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Using Special Papers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Printing Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Printing Photos in Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Printing Photos with Macintosh OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Purchasing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Ink Cartridge Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Removing and Installing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Checking the Printer’s Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Where To Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Requirements and Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Windows System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Macintosh System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Contents 3
FCC Compliance Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
ENERGY STAR Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Epson America, Inc. Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Copyright Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
4
Introduction
The Epson Stylus® C87 printer is the ideal desktop printer for business and home
use. With its exceptional speed and print resolutions, it is practical for everyday
tasks, yet capable of delivering superior photo printing.
The Stylus C87 features Epson’s exclusive DURABrite® Ultra pigment inks. These
quick-drying inks are resistant to water, fading, and smudging on plain and photo
paper—so your prints stand the test of time. Because the ink particles remain near
the surface and don’t bleed through, they’re ideal for double-sided prints.
Note: The light resistance of prints is rated up to 100 years on specialty papers, and 70
years on plain paper. The light resistance rating is based on accelerated testing of prints
on Epson® special media, displayed indoors, under glass. Actual print stability will vary
according to media, printed image, display conditions, light intensity, humidity, and
other atmospheric conditions. Epson does not guarantee the longevity of prints. For
maximum print life, display all prints under glass or lamination or properly store them.
After you have set up your Epson Stylus C87 as described on the Start Here sheet,
use these instructions to:
■
Load paper
■
Print from Windows® or on a Macintosh®
■
Replace ink cartridges
■
Solve simple problems
For more information about your printer, see the on-screen User’s Guide. An icon
for the manual was automatically placed on your desktop when you installed the
software.
Please follow these guidelines as you read the instructions:
Warning: Warnings must be followed carefully to avoid bodily injury.
Caution: Cautions must be observed to avoid damage to your equipment.
Note: Notes contain important information about your printer.
Tip: Tips contain hints for better printing.
Introduction 5
Loading Paper
The type of paper you choose affects the way your printout looks, so be sure to
select the correct paper for your job. If you are just printing a rough draft, plain
paper is fine. For best results, however, you’ll want to use one of Epson’s special ink
jet papers designed for your printer. For example, your photos will look great
printed on Epson Premium Glossy Photo Paper. See page 15 for more
information.
Follow these steps to load paper in your printer:
1. Open the output tray and pull out its extension.
2. Squeeze the left edge guide and slide it to the left.
6 Loading Paper
3. Insert the paper, printable side up, against the right edge guide. Then slide the
left edge guide against the paper (but not too tightly).
4 x 6-inch or
5 x 7-inch paper
Letter or
8 × 10-inch paper
Note: You can load up to 100 sheets of plain paper and up to 20 sheets of most
types of photo paper. (See the on-screen User’s Guide for specific paper capacity
guidelines.)
Follow these guidelines when loading paper:
■
Don’t load paper above the arrow on the left edge guide.
■
Load the printable side face-up. It’s often brighter or whiter than the
other side.
■
Always load the short edge first, even when printing in landscape mode.
■
Load letterhead or preprinted paper into the printer top edge first.
■
If you experience paper feeding problems, try loading fewer sheets.
■
If you’re using special paper, check the package for special loading
instructions.
Loading Paper 7
Basic Printing
Follow the instructions in this section for basic printing of your documents. For
Windows, see below. For Macintosh OS X, see page 11.
If you are printing photographs, also see page 17 for more information about
printing photos.
Printing in Windows
1. Open the File menu and select Print. You see a Print window like this one:
Select EPSON Stylus C87 Series
Click here to
open your printer
software
2. Make sure EPSON Stylus C87 Series is selected.
3. Click the Properties or Preferences button. (If you see a Setup, Printer, or
Options button, click it. Then click Properties or Preferences on the
next screen.)
8 Basic Printing
You see the basic print settings window:
Select the type
of document
you’re printing
Select your
paper Type
Select your
paper Size
Select your
document or
image orientation
Click here for
more options
4. Select from these Quality Option settings:
■
Draft: For rough drafts with reduced print quality
■
Text: For text-only documents with higher text quality
■
Text & Image: For documents with text and images with higher quality
■
Photo: For photos and graphics with good quality and speed
■
Best Photo: For photos or graphics with high print quality
5. Select the correct paper Type and Size settings for the paper you loaded in
the printer. See “Selecting the Correct Paper Type” on page 16.
6. Select Portrait or Landscape for the Orientation setting.
Printing in Windows 9
7. For more printing options, click the Advanced button. Then select the
following settings as necessary.
Select a color management method
(To choose No Color Adjustment,
click ICM first)
Select Paper & Quality
Options as necessary
Click here to select
Photo RPM® for the
best print quality on
certain paper types
Select Print Options
as necessary
Click here if you want to see this Advanced
screen each time you access your print settings
Note: For more information about advanced settings, or instructions on saving
them as a group so you can reuse them later, click ? or Help.
8. If you want to change the layout settings, click the Page Layout tab and
select settings as necessary.
9. Click OK to save your settings, then click OK or Print to start printing.
10 Basic Printing
During printing, this window appears to show the progress of your print job. You
can use the buttons to cancel, pause, or resume printing. You can also see how
much ink you have left.
Cancel printing
Pause or resume
printing
Check remaining
ink levels
Tip: You can also cancel printing by pressing the paper button on your printer.
Printing with Macintosh OS X
Follow the steps below for basic printing of your Macintosh OS X documents.
Before you begin, make sure you added your printer to the Print Center as
described on the Start Here sheet.
1. Open the File menu and select Page Setup. You see the Page Setup window:
Select Stylus C87
Select your Paper Size
Select your document
or image orientation
Printing with Macintosh OS X 11
2. Select Stylus C87 in the Format for pop-up menu.
3. Select your Paper Size. For borderless printing, choose a paper size with the
Sheet Feeder-Borderless option.
4. Select
portrait or
landscape for the orientation.
5. Click OK.
6. Open the File menu and select Print. You see a window like this one:
Select Stylus C87
Select Print Settings
7. Select Stylus C87 in the Printer pop-up menu.
8. Select Print Settings from the pop-up menu.
9. Select the following Print Settings as necessary:
Select your Media
Type (see page 16)
Select Color or
Black ink
Select higher
quality or faster
printing (if available)
Select
Automatic mode
12 Basic Printing
Depending on your settings, you can choose these other options from the
pop-up menu:
■
Copies & Pages: Select the number of copies you want, or a page range.
■
Layout: Select page layout options.
■
Output Options: Save your print job as a PDF file.
■
Scheduler: Schedule your print job to print at a later time.
■
Paper Handling: Select page printing options, such as Reverse print
order.
■
ColorSync or Color Management: Select ColorSync® or adjust the
color controls, change the gamma setting, or turn off color adjustments in
the printer software.
■
Expansion: Reduce or enlarge the image size for borderless printing.
■
Summary: View a list of all your selections.
10. Click the Advanced button to change these settings:
Select Photo RPM
for the best print
quality on certain
paper types
Note: For more information on advanced settings, or instructions on saving them
as a group so you can reuse them later, click ?.
11. Click Print.
Printing with Macintosh OS X 13
12. To monitor the progress of your print job, click the
appears in the dock on the bottom of your desktop.
printer icon when it
If you’re using OS X 10.2.x, click the
Print Center icon instead, then
double-click Stylus C87 in the Printer List window.
You see a screen like this:
Pause printing
Resume printing
Cancel printing
Select the
print job
Tip: You can also cancel printing by pressing the ) paper button on your printer.
13. When you’re finished, close the printer window or Print Center.
14 Basic Printing
Using Special Papers
You can use the following special Epson papers in your Stylus C87.
*
Paper name*
Size
Part number
Epson Ultra Premium
Glossy Photo Paper
Borderless 4 × 6 in. (102 × 152 mm)
S041934
Letter (8.5 × 11 in. [216 × 279 mm])
S041935
Epson Premium Bright
White Paper
Letter (8.5 × 11 in. [216 × 279 mm])
S041586
Epson Premium Glossy
Photo Paper
Borderless 4 × 6 in. (102 × 152 mm)
S041808
S041727
Borderless 8 × 10 in. (203 × 254 mm)
S041465
Letter (8.5 × 11 in. [216 × 279 mm])
S041286
Epson Premium
Semigloss Photo Paper
Letter (8.5 × 11 in. [216 × 279 mm])
S041331
Epson Glossy Photo Paper
4 × 6 in. (102 × 152 mm)
S041809
Letter (8.5 × 11 in. [216 × 279 mm])
S041141
Epson Matte Paper
Heavyweight
Letter (8.5 × 11 in. [216 × 279 mm])
S041257
Epson Semigloss
Scrapbook Photo Paper
Letter (8.5 × 11 in. [216 × 279 mm])
SCR1001
PremierArt™ Matte
Scrapbook Photo Paper for
Epson
Letter (8.5 × 11 in. [216 × 279 mm])
SCR1002
Epson Double-Sided
Matte Paper
Letter (8.5 × 11 in. [216 × 279 mm])
S041568
The availability of paper types and sizes varies by location.
You can purchase genuine Epson ink and paper from an authorized Epson reseller.
To find the nearest reseller, please call your nearest Epson sales office as described
in “Where To Get Help” on page 34.
Using Special Papers 15
Selecting the Correct Paper Type
Be sure to select the correct Type or Media Type setting in your printer software:
For this paper
Select this setting
Plain paper
Plain Paper/Bright White Paper
Epson Premium Bright White Paper
Epson Ultra Premium Glossy Photo Paper
Ultra Premium Glossy Photo Paper
Epson Premium Glossy Photo Paper
Premium Glossy Photo Paper
Epson Premium Semigloss Photo Paper
Premium Semigloss Photo Paper
Epson Glossy Photo Paper
Glossy Photo Paper
Epson Matte Paper Heavyweight
Matte Paper - Heavyweight
Epson Double-Sided Matte Paper
Epson Photo Quality Ink Jet Paper
Envelopes
16 Basic Printing
Envelope
Printing Photos
You can print beautiful snapshots and enlargements with or without white
borders. With proper care, photographs from your Epson Stylus C87 will last for
many years. For best results, always use Epson papers. (See “Using Special Papers”
on page 15 for more information.)
As with traditional photos, Epson recommends proper care that will minimize
color changes and lengthen display life:
■
Frame prints under glass or in a protective plastic sleeve to protect them from
atmospheric contaminants like humidity, smoke, and high levels of ozone.
■
As with all photographs, keep your prints away from direct sunlight.
■
For proper storage, keep your prints in a photo album or plastic photo storage
box in acid-free, archival sleeves commonly available from most camera stores.
■
Always keep unused paper in the original package.
For instructions on loading photo paper, see page 6. Then see below for printing
in Windows, or page 21 for printing in Mac OS® X.
Printing Photos in Windows
1. Open the File menu and click Print.
2. Make sure your printer is selected, then click Properties or Preferences. (If
you see a Setup, Printer, or Options button, click it. Then click Properties
or Preferences on the next screen.)
Printing Photos 17
You see a window like this one:
Select Photo or
Best Photo
Click here
for photos
without
white
borders
Click here for
more settings;
then see page 19
3. Select Photo or Best Photo as the Quality Option setting.
4. Select the paper Type for the paper you’re using. (See page 16.)
5. For pictures without white borders, click the Borderless checkbox. Read the
message and click OK.
6. Select your paper Size setting.
7. Select Portrait or Landscape as the orientation setting.
8. Do one of the following:
■
Click OK, then click OK or Print.
■
If you want to print at the highest resolution possible, or use special
settings, continue with the steps in the next section.
18 Printing Photos
Customizing Your Photo Settings
1. On the Main tab, click the Advanced button in the bottom right corner of
the window. If you see a warning note, click Continue.
2. Select the following advanced settings as necessary:
Select a color management method
(To choose No Color Adjustment,
click ICM first)
Click here to select
Photo RPM (5760 × 1440)
for the best print quality
on certain paper types
Adjust
colors here
Note: For the highest print quality, select Photo RPM. Please note that printing will
take longer in this mode and it is not available if you choose the Borderless
checkbox.
For more information about the print settings, click ? or Help.
3. Once you’ve finished selecting advanced settings, you can:
■
Click OK to save your settings, return to the Print window, and print.
■
Click the Basic button to return to the basic settings.
■
Click the Page Layout tab and continue with step 4 to select layout
options.
Printing Photos in Windows 19
4. Select the following page layout settings as necessary:
Select image
position
options here
Select image
resizing
options here
Adjust
borderless
setting here (see
step 6, below)
Note: Some layout settings may not be available, depending on other settings you
chose.
5. Select image position or resizing options as necessary. These affect only your
printed image, and are not available for borderless printing.
6. If you’re printing borderless photos, you can
adjust the Expansion slider to choose Min,
Max, or the in-between setting.
Min is the least amount of image expansion;
there may be a small white edge on the borders
of the print. Max expands the image to ensure
that there are no unprinted edges, but the edges
of the image may not appear in the print.
7. Click OK to save your settings, then click OK or Print.
20 Printing Photos
Printing Photos with Macintosh OS X
1. Start your photo program and open your photo file.
2. Open the File menu and select Page Setup. You see a window like this one:
Select Stylus C87
Select your Paper Size
3. Select Stylus C87 in the Format for pop-up menu.
4. Select your Paper Size. For borderless photos, choose one of the following:
■
4 × 6 (Sheet Feeder-Borderless)
■
5 × 7 (Sheet Feeder-Borderless)
■
8 × 10 (Sheet Feeder-Borderless)
■
Letter (Sheet Feeder-Borderless)
5. Select
portrait or
landscape as the orientation setting.
6. Click OK.
7. Open the File menu and click Print.
Printing Photos with Macintosh OS X 21
8. Select Stylus C87 in the Printer menu and select Print Settings from the
pop-up menu. You see a window like this one:
Select Stylus C87
Select Print Settings
from the list
Click Advanced
for more options
9. Select the correct Media Type option to match the paper you’re using.
(See “Selecting the Correct Paper Type” on page 16 for more information.)
10. Select Quality (for higher quality) or Speed (for faster printing) using the
slider.
11. Do one of the following:
■
Click Print.
■
If you want to print at a higher resolution or use special settings, continue
with the steps in the next section.
22 Printing Photos
Customizing Your Photo Settings
1. Click the Advanced button.
2. Select these advanced settings as necessary:
For color
management
settings, select
Color Management
from the list
Click here to select
Photo RPM (5760 ×
1440) for the best
print quality on
certain paper types
Note: For the highest print quality, select Photo RPM. Note that printing will take
longer in this mode.
For more information on advanced settings, or instructions on saving them as a
group so you can reuse them later, click the ? button.
3. If you’re printing photos without white borders, select Expansion from the
pop-up menu. You see a window like this one:
Printing Photos with Macintosh OS X 23
4. Adjust the Expansion slider to choose Min, Max, or the in-between setting.
Min is the least amount of image expansion; there may be a small white edge
on the borders of the print. Max expands the image to ensure that there are
no unprinted edges, but the edges of the image may not appear in the print.
5. Click Print.
24 Printing Photos
Replacing Ink Cartridges
When the red H ink light flashes, one or more ink cartridges are low on ink.
When the red H ink light stays on, you need to replace the cartridge(s).
When you print, you’ll also see a message on your screen telling you which
cartridge is low or empty.
When a cartridge is more than six months old, you may need to replace it if
printouts don’t look their best. If the quality doesn’t improve after cleaning and
aligning the print head, you can replace the cartridge even if the red H ink light
is off.
Note: You cannot continue printing with one ink cartridge empty, even if the other
cartridges still contain ink. Before printing, replace the empty cartridge.
Purchasing Ink Cartridges
Use these Epson ink cartridges within six months of installing them and before the
expiration date on the package.
Ink cartridge
Part number
Black
T063120
Cyan
T063220
Magenta
T063320
Yellow
T063420
To ensure good results, use genuine Epson ink cartridges and do not refill them.
Other products may cause damage to your printer not covered by Epson’s
warranty.
You can purchase genuine Epson ink and paper from an authorized Epson reseller.
To find the nearest reseller, please call your nearest Epson sales office as described
in “Where To Get Help” on page 34.
Replacing Ink Cartridges 25
Ink Cartridge Precautions
Warning: Keep ink cartridges out of the reach of children and don’t drink the ink.
If ink gets on your hands, wash them thoroughly with soap and water. If ink gets in your
eyes, flush them immediately with water.
Caution: Don’t remove the cartridge label, or ink will leak.
Don’t remove the green IC chip from the cartridge. Installing a cartridge without an IC
chip can damage the printer. Avoid touching the green IC chip, as this can damage the
ink cartridge.
If you remove an ink cartridge temporarily, protect the ink supply port on the bottom of
the cartridge from dirt and dust. Place it in the original packaging, if you still have it, or in
a small box.
Store ink cartridges in the same environment as the printer. Stand the cartridges
upright (the label identifying the color should be on top).
Removing and Installing Ink Cartridges
Be sure you have a new ink cartridge before you begin. Once you start replacing a
cartridge, you must complete all the steps in one session.
Caution: Leave the empty/low cartridge installed until you have obtained a
replacement, or the ink remaining in the print head nozzles may dry out.
1. Make sure the printer is turned on (the green P power light should be on,
but not flashing).
2. Open the printer cover.
26 Replacing Ink Cartridges
3. Press and release the H ink button.
The ink cartridge holder moves to the left, and the cartridge that needs to be
replaced stops under the _ ink out mark. The P power light flashes.
Caution: To avoid damaging the printer, never move the print head by hand.
Note: Don’t hold down the H ink button for more than 3 seconds, or the printer will
start to clean the print head.
If no cartridge needs to be replaced, the holder moves to the ink cartridge
replacement position, shown on the next page. Go to step 5.
4. Press the H ink button again.
■
If more than one cartridge is empty, the next cartridge moves under the
_ ink out mark.
Removing and Installing Ink Cartridges 27
■
If all the empty cartridges have been identified, the print head moves right
to the ink cartridge replacement position, shown below.
5. Open the cartridge cover.
28 Replacing Ink Cartridges
6. Squeeze the back tab of the empty/low cartridge and lift it out of the printer.
Don’t take the used cartridge apart or try to refill it.
Warning: If ink gets on your hands, wash them thoroughly with soap and water. If
ink gets into your eyes, flush them immediately with water.
7. Before you remove the new cartridge from its package, shake it four or five
times. Then remove it from the package.
Caution: Do not remove or tear the
label on the cartridge; otherwise ink will
leak.
Don’t touch the green chip on the front
of the cartridge; you may inhibit normal
operation and printing.
Don’t touch
the green part
Removing and Installing Ink Cartridges 29
8. Lower the cartridge into the holder and push it down until it clicks into place
9. If you need to replace other ink cartridges, repeat steps 6 through 8 before
continuing with step 9.
10. Close the ink cartridge cover and make sure you hear it click into place.
11. Close the printer cover.
12. Press the H ink button. The printer begins charging the ink delivery system.
The green P power light flashes and the printer makes noise. Charging takes
about half a minute. When it’s finished, the green P power light stops
flashing and stays on, and the red H light goes out.
Caution: Never turn off the printer while the green P power light is flashing, or
you’ll waste ink.
Note: If the red H light stays on (not flashing), the ink cartridge may not be installed
correctly. Press the H ink button again and reinstall the ink cartridge until it clicks
into place.
30 Replacing Ink Cartridges
Solving Problems
If you have a problem with your Epson Stylus C87, check the printer’s lights (as
described below) to diagnose what may be causing it.
You can also see “Problems and Solutions” on page 32 for basic troubleshooting
suggestions, or read your on-screen User’s Guide for more detailed help.
If you cannot solve the problem, see “Where To Get Help” on page 34.
Checking the Printer’s Lights
Lights
Explanation
Green P power
light flashes
The printer is receiving a print job, replacing an ink cartridge,
charging ink, or cleaning the print head.
Red ) paper light
is on
Your paper ran out. Load more paper, then press the ) paper
button to resume printing.
Red ) paper light
flashes
Paper is jammed in the printer. Press the ) paper button to
eject the paper. If that doesn’t work, turn off the printer, open
the cover, and pull the paper out from the front, including any
torn pieces. Then turn on the printer, reload paper, and press
the ) paper button.
Red H ink light
flashes
One of the cartridges is low on ink. Check the message that
appears on your screen to determine which cartridge is low.
Make sure you have a replacement cartridge.
Red H ink light is on
One of the cartridges is out of ink or not installed. Make sure
you have a replacement cartridge, then follow the steps on
page 26 to install it.
If you have just installed a new cartridge, it may be
incompatible with the printer or incorrectly installed. Reinstall
it or replace it with the correct cartridge.
Green P power
light and red H ink
light are on
An ink cartridge is not installed correctly. Reinstall it as
described on page 26.
Solving Problems 31
Lights
Explanation
Red ) paper and H
ink lights flash
alternately
Paper may be blocking movement of the print head. Turn off
the printer, then open the cover and remove any jammed
paper or other foreign objects. Turn the printer back on. If the
lights are still on, contact Epson as described on page 34.
Green P power
light is off; red )
paper and H ink
lights flash
The printer may have an internal error. Turn off the printer,
wait a few seconds, and turn it on again. If the lights are still
flashing, contact Epson as described on page 34.
Problems and Solutions
You see banding (light lines).
■
Make sure the paper Type or Media Type setting matches the paper you’re
using.
■
The print head nozzles may need cleaning; follow the instructions below to
clean the print head:
1. Make sure the printer is turned on but not printing, and the red H ink
light is off.
2. Windows: Right-click the
printer icon on your taskbar (in the lower
right corner of your screen). Select Head Cleaning.
32 Solving Problems
Note: If you don’t see the icon, go to your printer properties window as
described on page 8, click the Maintenance tab, then select Head Cleaning.
Macintosh OS X: Open the Applications folder and select Epson Printer
Utility. Select Stylus C87 in the printer list, click OK, and select Head
Cleaning.
3. Click Start or Next.
Cleaning takes several seconds. The printer makes noise and the green P
power light flashes.
Caution: Never turn off the printer while head cleaning is in progress. You
may damage the printer.
4. When the green P power light stops flashing, make sure paper is loaded
in the printer, then do the following:
Windows: Click Print Nozzle Check Pattern. Then click Print.
Macintosh: Click Confirmation, then click Next.
The nozzle check pattern prints.
5. If the nozzle check pattern has no gaps or white
lines as shown, click Finish.
If the pattern has gaps or is faint, click Clean to
clean the print head again.
You can also turn the printer off and wait
overnight. This allows any dried ink to soften.
Then try cleaning the print head again.
■
The ink cartridges may need replacing; see page 26 for instructions.
Your printout is blurry or smeared.
■
Make sure the printable (whiter) side of the paper is face-up.
■
Use Epson papers to ensure proper saturation and absorption of genuine
Epson ink.
■
You may need to align the print head. See the on-screen User’s Guide for
instructions.
Problems and Solutions 33
Your paper doesn’t feed correctly or jams in the printer.
■
If multiple pages feed at once, remove the paper from the sheet feeder, fan the
edges to separate the sheets, then reload it.
■
If paper jams, press the ) paper button for several seconds to clear the jam. If
that doesn’t work, open the cover and pull the paper out from the front,
including small pieces that may have torn off. Reload the paper and press the
) paper button.
■
Heavily saturated prints may curl, causing a paper jam when printing on both
sides of the paper.
■
Make sure you use new, smooth, high-quality paper, loaded printable side up.
■
Don’t load paper above the arrow mark inside the left edge guide.
■
Place the paper against the right edge, behind the tab. Slide the left edge guide
against it, but not too tightly.
Where To Get Help
Internet support service in Latin America
Service
Access
World Wide Web
From the Internet, you can reach Epson Support at
www.latin.epson.com. At this site, you can download
drivers and other files, access troubleshooting
information, and receive technical advice through
e-mail.
Telephone support service in Latin America
Country
Telephone number
Argentina
(54-11) 4346-0300
Brazil
(55-11) 4196-6350
Chile
(56-2) 230-9500
Costa Rica
(506) 210-9555
(1-800) 377-6627
34 Solving Problems
Country
Telephone number
Colombia
(57-1) 523-5000
Mexico
Mexico City
Other cities
(52-55) 1323-2052
01-800-087-1080
Peru
(51-1) 224-2336
Venezuela
(58-212) 240-1111
Note: If your country does not appear on the list, contact the nearest Epson sales
office.
Toll or long distance charges may apply.
Please have the following information ready:
■
Product name (Epson Stylus C87)
■
Product serial number (located on the back of the printer)
■
Proof of purchase (such as a store receipt) and date of purchase
■
Computer configuration and operating system version
■
Description of the problem
You can purchase genuine Epson ink and paper from an authorized Epson reseller.
To find the nearest reseller, please call your nearest Epson sales office.
Where To Get Help 35
Requirements and Notices
Windows System Requirements
■
A Microsoft® Windows compatible PC with a Pentium®-equivalent processor
(233 MHz or faster recommended)
■
Microsoft Windows 98SE, Windows Me, Windows 2000, or Windows XP
■
At least 64MB RAM (128MB recommended)
■
100MB free hard disk space (200MB or more recommended)
■
VGA or better display adapter and monitor (SVGA for Windows XP)
■
CD-ROM or DVD drive for installing the printer software
■
Parallel connection: a high-speed, bidirectional IEEE-1284 compliant parallel cable,
up to 3 meters (10 feet long); the cable must have a D-SUB, 25-pin, male connector
for your computer, and a 36-pin, Centronics® compatible connector for the printer.
USB connection: a computer with preinstalled Windows 98 SE, Me, 2000, or XP,
and a Windows-compliant USB port and shielded USB “AB” cable. Using an
improperly shielded USB cable may cause the printer to malfunction.
Macintosh System Requirements
■
An Apple® iMac™ series or Power Macintosh G3, G4, or G5 with a built-in
USB port
■
Macintosh OS X 10.2 or later
■
128MB RAM (256MB recommended)
■
At least 100MB free hard disk space (200MB recommended)
■
VGA display or better
■
CD-ROM or DVD drive for installing the printer software.
■
A shielded USB “AB” cable. Using an improperly shielded USB cable may cause the
printer to malfunction.
36 Requirements and Notices
Important Safety Instructions
Before using your printer, read these safety instructions to make sure you use it safely
and effectively:
■
Be sure to follow all warnings and instructions marked on the printer.
■
Use only the type of power source indicated on the printer’s label.
■
Connect all equipment to properly grounded power outlets. Avoid using outlets
on the same circuit as photocopiers or air control systems that regularly switch on
and off.
■
Place the printer near a wall outlet where the plug can be easily unplugged.
■
Do not let the power cord become damaged or frayed.
■
If you use an extension cord with the printer, make sure the total ampere rating of
the devices plugged into the extension cord does not exceed the cord’s ampere rating.
Also, make sure the total ampere rating of all devices plugged into the wall outlet does
not exceed the outlet’s ampere rating.
■
Keep your printer and computer system away from potential sources of
electromagnetic interference, such as loudspeakers or cordless telephone base units.
■
Avoid locations that are subject to rapid changes in heat or humidity, shocks or
vibrations, or dust.
■
Leave enough room around the printer for sufficient ventilation, leaving at least
10 cm (3.9 inches) between the back of the printer and the wall.
■
Do not place the printer near a radiator or heating vent or in direct sunlight.
■
Place the printer on a flat, stable surface that extends beyond the printer base in all
directions. The printer will not operate properly if it is tilted or at an angle.
■
When transporting or storing the printer, don’t tilt it, stand it on its side, or turn it
upside-down. This may allow ink to leak from the ink cartridges.
■
Turn off and unplug the printer before cleaning. Clean with a damp cloth only. Do
not spill liquid on the printer.
Caution: Always turn the printer off using the P power button. Don’t switch off the
power strip or unplug the printer until the green P power light is off.
■
Do not block or cover the openings in the printer’s case or insert objects through
the slots.
■
Except as specifically explained in this manual, do not attempt to service the
printer yourself.
■
Unplug the printer and refer servicing to qualified service personnel under the
following conditions:
Important Safety Instructions 37
If the power cord or plug is damaged; if liquid has entered the printer; if the printer
has been dropped or the case damaged; if the printer does not operate normally or
exhibits a distinct change in performance. Adjust only those controls that are covered
by the operating instructions.
Ink Cartridge Safety Instructions
■
Keep ink cartridges out of the reach of children.
■
Be careful when you handle used ink cartridges; there may be ink remaining around
the ink supply port. If ink gets on your skin, wash it off with soap and water. If it
gets in your eyes, flush them immediately with water.
■
Do not put your hand inside the printer or touch a cartridge during printing.
■
Do not move the print head by hand. You may damage the printer.
■
Install the ink cartridge immediately after you remove it from its package. Leaving
the cartridge unpacked for a long time before use can result in reduced print quality.
■
Do not use an ink cartridge beyond the date printed on the cartridge carton. For best
results, use up the ink cartridges within six months of first installing them.
■
Store ink cartridges in a cool, dark place.
■
Store ink cartridges with the bottom of the packaging facing down.
■
After bringing an ink cartridge inside from a cold storage site, allow it to warm up at
room temperature for at least three hours before using it.
■
Do not shake an ink cartridge after removing it from its package; this can cause
leakage.
■
Do not remove or tear the label on an ink cartridge; this can cause leakage.
■
Do not dismantle the ink cartridges or try to refill them. This could damage the
print head.
■
Do not touch the green IC chip on the front of the cartridge. This may affect normal
operation and printing.
■
If you remove an ink cartridge for later use, protect the ink supply area from dirt and
dust and store it in the same environment as the printer. Note that there is a valve in
the ink supply port, making covers or plugs unnecessary, but care is needed to prevent
the ink from staining items that the cartridge touches. Do not touch the ink cartridge
ink supply port or surrounding area.
■
Before transporting the printer, make sure the print head is capped in the far right
position and the ink cartridges are in place. Secure the ink cartridge holder with the
included insert to make sure it remains in the proper position.
38 Requirements and Notices
Specifications
Printing
Printing
method
On-demand ink jet
Nozzle
configuration
239 nozzles; Black: 180 nozzles; color: 59 nozzles for each color
(cyan, yellow, magenta)
Print direction
Bidirectional with logic seeking
Ink Cartridges
Color
Black: T063120, Cyan: T063220, Magenta: T063320, and
Yellow: T063420
Cartridge life
6 months at 25 °C (77 °F) after opening the package
Temperature
Storage: –20 to 40 °C (–4 to 104 °F)
1 month at 40 °C (104 °F)
Transit: –30 to 50 °C (–22 to 122 °F)
10 days at 50 °C (122 °F)
Freezing*: –16 °C (3.2 °F)
Dimensions
12.7 (W) × 73.5 (D) × 55.3 mm (H)
(0.5 × 2.9 in × 2.2 in)
*Ink thaws and is usable after approximately 3 hours at 25 °C (77 °F).
Note: To ensure good results, use genuine Epson ink cartridges and do not refill
them. Other products may cause damage to your printer not covered by Epson’s
warranty.
Do not use an ink cartridge if the date on the package has expired.
Mechanical
Paper feed
method
Friction
Paper path
Automatic sheet feeder, top entry
Sheet feeder
capacity
About 150 sheets at 90 g/m² (24 lb.)
Specifications 39
Dimensions
Storage: 460 mm (W) × 242 (D) × 191.2 mm (H)
(18.1 × 9.5 × 7.5 in.)
Printing: 460 (W) × 437 (D) × 309 mm (H)
(18.1 × 17.2 × 12.2 in.)
Weight
4.2 kg (9.2 lb.), without ink cartridges
Electrical
Rated voltage
AC 100 - 240 V
Input voltage
range
90 - 264 V
Rated
frequency
range
50 to 60 Hz
Input
frequency
range
49.5 to 60.5 Hz
Rated current
0.4 - 0.2 A
Power
consumption
Approx. 19 W (ISO 10561 Letter pattern)
Approx. 4.5 W in sleep mode
Approx. 0.8 W in power-off mode
Note: Check the label on the back of the printer for the voltage information.
Environmental
Temperature
Operation: 10 to 35 °C (50 to 95 °F)
Storage: –20 to 60 °C (–4 to 140 °F)
1 month at 40 °C (104 °F)
Transit:* –20 to 60 °C (–4 to 140 °F)
120 hours at 60 °C (140 °F)
Humidity
Operation: 20 to 80% RH**
Storage*: 5 to 85% RH**
* Stored in shipping container
** Without condensation
Scanning
Scanner type
Flatbed color image scanner
Photoelectric
device
CIS
40 Requirements and Notices
Effective pixels
5100 × 7020 pixels at 600 dpi, 100%
Maximum
document size
8.5 × 11.7 inches (216 × 297 mm)
US letter or A4 size; the reading area can be specified from your software
Scanning
resolution
600 dpi (main scan)
1200 dpi with Micro Step Drive™ (subscan)
Output resolution
75, 100, 150, 200, 300, 600, 1200, 2400, 4800, 9600, and 19200 dpi
Image data
16 bits per pixel per color internal
1 to 8 bits per pixel per color external
Interface
USB 2.0
Light source
RGB three color LED
Reliability
18000 cycles of carriage movement (main unit MCBF)
Standards and Approvals
Safety
UL 1950; EN 60950 (VDE); CSA C22.2 No. 950
EMI
FCC part 15 Subpart B class B; CSA C108.8 Class B
FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio or
television reception. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause interference to radio and television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
■
Reorient or relocate the receiving antenna.
■
Increase the separation between the equipment and receiver.
■
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
■
Consult the dealer or an experienced radio/TV technician for help.
FCC Compliance Statement 41
WARNING
The connection of a non-shielded equipment interface cable to this equipment will
invalidate the FCC Certification of this device and may cause interference levels which
exceed the limits established by the FCC for this equipment. It is the responsibility of the
user to obtain and use a shielded equipment interface cable with this device. If this
equipment has more than one interface connector, do not leave cables connected to
unused interfaces. Changes or modifications not expressly approved by the manufacturer
could void the user’s authority to operate the equipment.
For Canadian Users
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
42 Requirements and Notices
Declaration of Conformity
According to 47CFR, Part 2 and 15 for Class B Personal Computers and Peripherals; and/
or CPU Boards and Power Supplies used with Class B Personal Computers:
We:
Epson America, Inc.
Located at:
MS: 3-13
3840 Kilroy Airport Way
Long Beach, CA 90806
Telephone: (562) 290-5254
Declare under sole responsibility that the product identified herein, complies with 47CFR
Part 2 and 15 of the FCC rules as a Class B digital device. Each product marketed is
identical to the representative unit tested and found to be compliant with the standards.
Records maintained continue to reflect the equipment being produced can be expected to
be within the variation accepted, due to quantity production and testing on a statistical
basis as required by 47CFR §2.909. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
Trade Name:
Epson
Type of Product: Ink Jet Printer
Model:
B251A
ENERGY STAR Compliance
As an ENERGY STAR® Partner, Epson has determined that
this product meets the ENERGY STAR guidelines for energy
efficiency. The EPA ENERGY STAR office equipment
program is a voluntary partnership with the computer and
office equipment industry to promote the introduction of
energy-efficient personal computers, monitors, printers, fax
machines, and copiers in an effort to reduce air pollution
caused by power generation.
Limited Warranty
1. Limited Warranty for Epson Products
Epson products are covered by warranty against defects in workmanship and materials when
operated under normal use and handling conditions, as indicated in the product documentation, for
the period specified in section “Limited Warranty Coverage”. Coverage begins as of the date of
delivery to the purchaser by Epson or by an authorized Epson dealer (see “Epson Subsidiaries and
Offices in Latin America”), in the country of purchase.
Epson also guarantees that the consumables (ink cartridges, toner, batteries) included with the
product, will perform according to the usage specifications as long as they are used prior to the
expiration of their warranty period.
2. Scope of Warranty
Should Epson receive notice of a defect during the warranty period, it may, at its discretion, repair or
replace the defective product at no cost to the purchaser. In the event of a replacement, the replaced
equipment will become property of Epson. The replaced item may be new or previously repaired to
the Epson standard of quality, and will assume the remaining warranty period of the product that
was originally purchased.
This warranty does not include any compensation or damages whatsoever, resulting from the
operating failures of the Epson product. In any event, Epson’s maximum liability toward the
purchaser will be limited to the purchase price paid to Epson or to the authorized dealer.
Epson’s warranty does not cover any software not manufactured by Epson, even when delivered with
an Epson product. The software may have a warranty provided by the manufacturer, as indicated in
the documentation attached thereto.
3. Limitations and Exclusions
The warranty will be invalid in the following cases:
3.1 When the product’s serial number has been removed or altered.
3.2 When the product has been misused, has undergone unauthorized modifications, has been used
or stored in ways that are not in compliance with the environmental specifications of the
product.
3.3 When the damage resulted from the use of refilled supplies or consumables, or when damages
are the result of use of media that does not meet the product’s specifications.
3.4 When damages resulted from the inappropriate transport of the equipment (packaging,
installation, maintenance, transportation).
3.5 When damages were caused by natural or intentional disasters (fire, floods, lightning,
earthquakes, etc.), power surges, or interaction with other brand products.
3.6 When the product has been totally or partially disassembled, or has been repaired other than by
an Epson Authorized Service Center.
3.7 When substances have been spilled on the product.
3.8 When the external plastic case has been scratched or abused.
3.9 When damages resulted from inappropriate tests, installation, maintenance or adjustments.
The warranty does not extend to accessories (lids, covers, trays) or replenishing supplies and
consumables (ink cartridges, toner, ink ribbons, batteries, photosensitive units, knobs, print heads,
lamps), which, due to their nature, must be regularly purchased through authorized dealers.
4. How To Obtain Warranty Service
Please refer to the user documentation to ensure that the product settings have been properly set and
to perform the diagnostic tests indicated therein. Furthermore, in order for the unit to operate
optimally, always use original Epson supplies and consumables.
To obtain warranty service, the purchaser may take the product to any Authorized Epson Service
Center, along with proof of purchase, or call any of the Epson Technical Assistance Centers (see
country list starting on page 45).
Upon calling an Authorized Epson Service Center, the purchaser will be asked to provide the
product model and serial numbers, and may be asked to provide information on the location and the
date of purchase (the warranty is only valid in the country of purchase).
If the product warranty includes on-site service assistance, it will be provided on the next working
day in the cities where this service is offered by Epson.
If there are no Authorized Service Centers in your area, call the Technical Assistance Center for
service referral.
5. Responsibilities of Purchaser
The purchaser is responsible for the safety of all confidential and proprietary information stored on
the product, as well as for recovery backup files in case of damage. Any activity related with the reinstallation or resetting of the software that was delivered with the equipment, will be billed to the
purchaser at the rates in effect at the Epson Service Center. This also applies if the failure was the
result of a defect in the purchaser’s proprietary software or of a computer “virus”.
In order to obtain on-site service, the latter will be required to provide: access to the product; an
appropriate working area; access to electrical facilities; access to the resources that may be necessary
for the installation, repair or maintenance of the unit; a safety environment for Epson staff and their
work tools.
6. Limited Warranty Coverage
Product
Model
Coverage
Conditions
Ink jet printer
Epson Stylus
One year
Service center
Technical Support Service
Epson offers technical assistance through electronic and telephone services. Before calling Epson,
refer to the documentation included with your product. If you do not find the solution to your
problem, visit Epson’s website at: http://www.latin.epson.com or call the local Epson office or an
authorized dealer.
Limited Warranty 45
Service Centers
Country
Telephone number
Web site
Argentina
(54-11) 4346-0300
www.epson.com.ar
Brazil
(55-11) 4196-6350
www.epson.com.br
Chile
(56-2) 230-9500
www.epson.cl
Colombia
(57-1) 523-5000
www.epson.com.co
Costa Rica
(50-6) 210-9555
www.epsoncr.com
Mexico
(52-55) 1323-2052
www.epson.com.mx
Peru
(51-1) 224-2336
www.epson.com
Venezuela
(58 212) 240-1111
www.epson.com.ve
If your country does not appear on the preceding list, please contact the dealer where you purchased
the product.
You may receive help or consult information online for all Epson products. Register your
Epson equipment on our website, at http://www.latin.epson.com.
Extended Warranty Support and Service
In some countries, Epson offers warranty extension services. You may purchase this service by calling
the Technical Service Center.
Epson Subsidiaries and Offices in Latin America
Epson Argentina S.A.
Avenida Belgrano 964/970
(1092), Buenos Aires
Tel: (54 11) 4346-0300
Fax: (54 11) 4346-0333
Epson Colombia, Ltda.
Diagonal 109, No. 15-49
Bogotá, Colombia
Tel: (57 1) 523-5000
Fax: (57 1) 523-4180
Epson Perú, S.A.
Av. Del Parque Sur #400
San Isidro, Lima, Perú
Tel: (51 1) 224-2336
Fax: (51 1) 476-4049
Epson do Brasil, Ltda.
Av. Tucunaré, 720
Tamboré Barueri,
São Paulo, SP 06460-020
Tel: (55 11) 4196-6350
Fax: (55 11) 4195-5624
Epson Costa Rica, S.A
Embajada Americana,
200 Sur y 300 Oeste
San José, Costa Rica
Tel: (50 6) 210-9555
Fax: (50 6) 296-6046
Epson Venezuela, S.A.
Calle 4 con Calle 11-1
La Urbina Sur
Caracas, Venezuela
Tel: (58 212) 240-1111
Fax: (58 212) 240-1025
Epson Chile, S.A.
La Concepción 322
Providencia, Santiago
Tel: (56 2) 484-3400
Fax: (56 2) 484-3413
Epson México, S.A. de C.V.
Blvd. Manuel Ávila Camacho 389
Edifico 1 Conjunto Legaria
Col. Irrigación, C.P. 11500
México, DF
Tel: (52 55) 1323-2000
Fax: (52 55) 1323-2183
46 Requirements and Notices
CPD-19996
Printed in XXXXXX
XX.XX-XX XXX
Limited Warranty 49