2012 Catalog
Simple Solutions for a Better Life
3408 Indale Road
Fort Worth, Texas 76116
Page 15
e Ring Transmitter
Krown 200
Page 6
Pocket Sign Language Translator
Page 3
KA300 Alarm Monitoring System
Page 13
Order toll-free: (800) 366-9950
Order online:
(817) 738-1970
1
KrownMfg.com
OUR MISSION
TABLE OF CONTENTS
Our mission is to improve the quality of life for people who
are deaf and hard of hearing by providing excellent assistive technology equipment for individuals, businesses
and professionals in any place including the home, workplace and in all public facilities.
Sign Language Translator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Amplified Telephones
HD-65 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
CL-60 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Jitterbug . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Inline Amplifier X35 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Text Telephones TTY
Krown 200 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
PortaView 20 Junior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
PortaPrinter 2000 Standard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
PortaPrinter 2000D (Large Display Optional) . . . . . . . . . . . . . . . . . .7
MemoryPrinter 2000D (Large Display Optional) . . . . . . . . . . . . . . . .7
Payphone TTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
V-Touch Braille TTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Telephone Signalers
Amplified Ringer 05 with Strobe . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Tactile Pager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Phone Flasher 200 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Telephone Signaler 082 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Alarm Monitoring Systems
KA1000 Dual Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
KA300 System Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
KA300TX Transmitter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
KA1000RR Remote Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Weather Alert Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
KA10000 Door / Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Doorknocker 125 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Alarm Clock & Weather Alert
VibeAlert Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
WakeMEup 2G . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Bed Shaker (external plug) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
About Company
Krown Manufacturing maintains a full product line of text
telephones and many other devices with various degrees of sophistication for the hearing impaired. In addition, Krown Manufacturing provides the equipment necessary to make companies and organizations accessible
to the hearing impaired market as required by the Americans with Disabilities Act. Since the company is owned
by deaf individuals who test and evaluate every device
the company sells, we are in a unique position to fully understand what is needed to make facilities accessible to
the deaf and hard of hearing. Our products have been
featured in worldwide events and venues supported by
quality workmanship and education to its clientele.
Contact US
Write to
Krown Manufacturing, Inc.
3408 Indale Rd, Fort Worth, TX 76116
Voice:
Videophone:
E-mail:
Web Site:
(817) 738-2485
TTY: (817) 738-8993
(682) 200-1331
Fax: (817) 738-1970
info@krownmfg.com
Krownmfg.com
Warranty
2
All products are covered by a one-year warranty from date of
purchase against any defects in materials or workmanship.
Sign Language Translator
K-SLT100
$229.00
Krown’s Sign Language Translator is an ideal teaching tool for
those desiring or interested in learning Sign Language. Enter
a word using the touch screen keyboard and watch a video
clip signed by a live individual. This product is ideal for those in
education, public service, students, friends and family.
NO MORE HEAVY BOOKS!
FEATURES
TYPE, PLAY and LEARN
3,500+
word vocabulary
DEVICE STANDING
TOUCH SCREEN
CARRYING CASE for SLT100
(Optional, not included)
• 3,500 Signs including numbers, letters and pronouns
• Stylus Pen (included)
• Rechargeable battery with USB power port
(USB cable included)
• Battery Life: Up to 6 hours of continuous use
• Software based touch screen keyboard
• Display: 320 X 240 pixel (Height: 2” x Width: 3”)
• Product Size: Height: 3.1” x Width: 5.6” x Depth: 0.75”
• Product Weight: 5.9 oz
Carrying Case for SLT100
K-SLTCASE
$14.95
Protect your Sign Language Translator on-the-go with a protective carrying case.
Stylus Pens for SLT100
K-SLTPEN
Stylus Pen (2-Pack) for Sign Language Translator
$10.00
SIGN LANGUAGE TRANSLATOR
3
CL-60HS Handset
Extension for CL-60
INCOMING VOLUME
INCOMING VOLUME
UP TO
RINGER VOLUME
UP TO
RINGER VOLUME
UP TO
UP TO
60 dB
Serene HD-65
Amplified Telephone with Caller ID
95 dB
S-HD65
$149.95
• Amplifies the incoming sound up to 600 times louder
(up to 60 dB), the most powerful in its class
• HDS (Hi-Definition Sound) technology makes every word clear
and intelligible, it eliminates virtually all distortion, echo effects
and unwanted static noise
• Digital Tone Settings allow you to selectively enhance the tone of
difficult to hear words making them easy to understand again
• Six (6) easy to program one-touch speed dial buttons
• Super louder ringer (95+dB) w/ adjustable ringing volume & tone
• 2 bright visual ringer flashers so you’ll never miss another call again
• Battery back-up for full operation during power outage
• Output jack for tele-coil, neck-loop and other assistive
accessories, and Hearing aid compatible handset
4
AMPLIFIED TELEPHONES
55 dB
90 dB
Serene CL-60 Amplified Cordless Tele. with Caller ID
S-CL60
S-CL60HS (Handset Extension for CL-60)
$149.95
$99.95
• (High-Definition Sound) technology for unmatched clarity, a
new standard in amplified telephone technology
• Selectable loud and clear voice enunciation of the caller’s
number Selectable talk-back key pad
• High performance speakerphone & Visual Voice mail indicator
• One touch Call-for-Help button for hands-free emergency calls
• 3 one-touch speed dial memory buttons
• Bright ring flashers and super loud ringer on handset and base
• Jacks for headset, neck loop, tele-coil and other accessories
• Battery back-up for full operation during power outage
• Hearing aid compatible handset
Color optional: red, graphite and white
GreatCall Jitterbug J
Amplified Telephone Booster
Inline Amplifier X35
G-JJ
$99.99
We listened when our customers said they wanted
an easy way to stay connected to friends and
family. That’s why everything about the Jitterbug is
designed for ease of use - from bigger buttons to a
powerful speakerphone.
• The original easy-to-use cell phone, customdesigned by Samsung
• Large keypad makes dialing easy
• Powerful speaker delivers clear sound
• Bluetooth, Caller ID and Speakerphone enabled
• Access all optionals with simple “YES” or
“NO” questions
• Dial “0′′ anytime to reach a friendly
GreatCall Operator
• Available to Texas residents for free with voucher
Amplified Telephone Booster
GreatCall’s Network Coverage available
K-ILAX35
$32.95
Convert your standard corded telephone into
an amplified telephone, adjustable incoming
volume control can increase the volume up to
35x normal phone volume.
• Portable, lightweight, take it anywhere
• Works with analog or digital telephones
• Not only increases incoming receiver volume
by 35x, it also adjusts the high-frequency
sounds to a desired listening level
GreatCall’s Plan
Your telephone
without adapter
With the adapter,
your telephone
increase 35 times
more than the
normal volume level
AMPLIFIED TELEPHONES
5
8-FONT SIZE DISPLAY
Krown 200
Multi-Font Display
• 80-Character / 2-Line display which adjusts to 8
different size & brightness levels
•
•
•
•
•
•
•
•
•
FAST TYPE
Auto Answer Messages
3 Message Buffers
32k memory
Built-in Clock & Calendar
Direct Connect with dual modular jacks
Remote Message Retrieval
International Speed
One Step Touch Relay Service
(911, Ambulance, Fire & Police)
• One-Year Warranty
6
TEXT TELEPHONES (TTY)
K-200
$689.00
PortaView 20 Junior
Regular Display
K-PV20JR
$239.00
Portable, lightweight and dependable...
The Krown PortaView 20 Junior delivers superior communication for
all your telephone needs. Connect to the telephone line via the
handset of any telephone.
•
•
•
•
•
•
20-Character / 1-Line Display
Rugged Injection-Molded Case
5-row keyboard
Acoustic cups to fit Round & Square Handset
Heavy Duty Rechargeable Battery
One-Year Warranty
* Carrying case for the PortaView 20 Junior (sold separately, see page 10)
LARGE VISUAL DISPLAY is OPTIONAL
PortaPrinter 2000 STD
Regular Display
•
•
•
•
•
•
•
•
•
•
•
•
K-PP2000STD
$399.00
FAST TYPE
TTY Call Alert
GA-SK keys
20-Character / 1-Line Display
Built-in Clock and Calendar
International Speed
Heavy-Duty Rechargeable Battery
Acoustic cups to fit Round & Square Handsets
24-Column printer with 3 print sizes
Upper / Lower Case Printing
Separate ON/OFF printer switch
Connects to the telephone line via
the telephone handset
• One-Year Warranty
PortaPrinter 2000D
Regular Display (K-PP2000D)
$469.00
LARGE VISUAL DISPLAY is OPTIONAL
MemoryPrinter 2000D
Regular Display (K-MP2000D)
$499.00
All the features of the PP2000STD plus the
following features:
All the features of the PP2000D plus the
following features:
• Direct Connect
• Emergency call 911
• Electronic Voice announcement
(prerecorded)
• Keyboard Dialing
• Dual Modular Jacks
• Tone / Pulse Dialing
• Call progress display screen and auto
busy redial
• Auto Answer Machine with Fixed Message
• One-Year Warranty
•
•
•
•
•
•
•
•
•
•
•
32k Memory
Interrupt
Built-in Help Menu
Four Message buffers
Keyboard dialing
Built-in Directory
Auto Answer Message
Remote Message retrieval
Visual display of dial tone, busy and ring
Programmable relay number
One-Year Warranty
TEXT TELEPHONES (TTY)
7
Public Phone TTY
K-PPTTY
$699.00
This low-profile TTY may be mounted on an existing shelf or any available flat surface measuring 9.5” W x 8.5” L x 1.25” H. The high-tech,
stainless steel unit consists of a vandal proof, sealed keyboard to
resist spilled liquids.
• 20-Character / 1-Line Display
• FAST TYPE
• Works with almost all types of public telephones and
popular enclosures
• Does not affect the use of the telephone by the hearing users
• Approved by the RDD - has also been accepted by several
major telephone equipment providers
• Designed for easy installation
• One-Year Warranty
Public Phone with Cabinet
LARGE DISPLAY for easy viewing
TTY Sign included
K-PPTTYC
$949.00
Public phone TTY will be professionally mounted inside the metal
cabinet for case of installation. Protect your investment by enclosing
it in our specially designed metal cabinet.
8
TEXT TELEPHONES (TTY)
CLOSED
OPEN
V-Touch TTY
K-BTTY
$6,595.00
Braille TTY for Deaf-Blind
Krown Manufacturing has developed the Krown V-Touch Braille
TTY to aid Deaf-Blind individuals in telephone communication.
This device allows the user to communicate with a Relay Operator, another TTY, or even a Braille-TTY user in the United States, or
internationally. The conversation is shown on the Braille display of
the V-Touch Braille Terminal.
Tactile Ring Signaler included
for more details, see page 11
Communication with Krown V-Touch TTY will be
faster and more convenient for the Deaf-Blind.
BACK
• Keyboard: 2 modes
° TTY keyboard with 47-key, 14-function keys. Perkins style 7-key
Braille keyboard with soft-switch
• DC adapter: 9V, 1200mA
• Electronic voice: Automatically reset with incoming TTY tones
signals, notifies Hearing Caller with a synthesized voice
• Physical dimension: 10” W x 10” L x 2.5” H and weight 3 lbs. with
heavy duty Ni-Cad batteries (5 pack 1700mA/h - 6 hours life battery)
• Large conversation memory, up to 32,768 characters and 4
programmable buffers
• Automatic Answering machine records messages up to
30,000 characters in length
• Wireless tactile pager for incoming call notification included
• Manuals provided in both Braille and print
• One-Year Warranty
Krown V-Touch Braille display terminal specification:
FRONT
TOP
SIDE
• Display: 20 refreshable Braille cells
• Separate 48-key keyboard on V-Touch Braille portion for
face-to-face communication
TEXT TELEPHONES (TTY)
9
Printer Paper Rolls
K-PPP
$1.50 per roll
Dust Cover TTY
K-DCTTY
$12.00
TTY Carrying Case
K-TTYCC
$15.00
Thermal, carbonless paper rolls fits any
Krown TTY printer. Size: 2.5” x 2” x .4375”
Prolong the life of your TTY by keeping it
dust-free.
Protect your PortaView 20 Junior on-thego with a protective carrying case.
AC TTY Adapter
TTY Battery Pack
2.5mm Connector
K-ACA
$20.00
K-TTYB
$20.00
Replacement AC adapter for Krown
TTYs/Public Payphone TTY.
Heavy Duty rechargeable Ni-Cd 7V x
1700 mAh.
AC Telephone Adapter
Cell Phone Connector
* Specify model number and complete serial
number of unit when ordering.
K-ACPA
$20.00
Replacement AC adapter for Krown
StarPlus or The Equalizer telephone.
* Specify model number and complete serial
number of unit when ordering.
10
ACCESSORIES
* Specify model number and complete serial
number of unit when ordering.
$75.00
Upgrade your TTY with a cell phone connector. Connect a cellphone or cordless
landline phone directly to the TTY.
Available for all TTYs
K-25C
$10.00
2.5mm connector cable for use with
the PVCO-C and PocketComm. Cable
length 3 feet.
Amplified Ringer 05
Ring Amplifier with Strobe Light
K-RA05
$42.95
• Amplifies telephone ringer up to 120 dB
• Ringer operated by power from tele. line
• Strong strobe light operated by AC
adapter (included) and with 3”AA”
battery backup (not included)
• Strobe light ON/OFF switch & Strobe
triggered by incoming ring
Phone Flasher
Tele. Signaler with Strobe Light
K-PF200
$24.95
• Ultra bright LEDs for a long lasting product
• Light-weight and easy to install
• Compatible with most phone systems
and videophones
• No battery required
Telephone Signaler 082
Tele. Signaler with Lamp Outlet
K-TS082
$24.95
• Connect a lamp & telephone line and you
will be notified of incoming calls
• Use the 082 to turn the lamp ON/OFF
• Compatible with most analog /digital
telephone systems
Tactile Ring Signaler
K-TTRS
$184.95
Wireless Telephone Signaler
•
•
•
•
Transmits signal up to 80 feet
2 alert indicators visual and vibration
Transmitter connects directly to a phone jack
1024 household code combinations to prevent interference
User carries
the tactile pager
that will vibrate
A transmitter, attached
to telephone or
videophone, sends
message to
tactile pager
KA300RX Transmitter
(sold separately) sends
message to
tactile pager
Up to
2 channels
* Also may be connected to the KA1000
TELEPHONE SIGNALERS
11
KA1000 Dual Alarm Clock
with Wireless Alarm Monitoring Receiver
K-KA1000
$179.95
Easy to identify alerts are displayed in text on the clock display. Clock
will read “TELE for telephone, “DOOR” for doorknock/doorbell and
ALT1 for other programmed alerts. Includes built-in telephone ringer,
doorknock/doorbell transmitter, burglar alarm and alarm monitor system receiver. This dual alarm clock will alert you by selectable sound,
shaker and light. Multiple transmitter alerts may be displayed alternatively for notification.
•
•
•
•
•
•
Receives alerts from all KA1000 & KA300 transmitters.
Dual alarm clock with snooze and dimmer
Night light and reading switch for more convenience
Adjustable bed shaker
Test switch to check all outputs for everyday operation
Rechargeable battery backup for sound and shaker to
alert you even during power outages
KA1000 INCLUDES:
(3) T-Plug
(1) Doorknock/Doorbell
Transmitter
(1) Bed Shaker
Any transmitter
(SOLD SEPARATELY)
sends message
to the receiver
Door Transmitter (INCLUDED)
sends message to the receiver
(1) KA1000DB/DK Doorbell or doorknock transmitter. Easily install the
transmitter on the door to hear a knock and/or doorbell. Transmits
signals up to 80 feet away from the receiver or 300 feet with a signal
repeater.
(2) Bed Shaker
Strong shaker for under the mattress.
KNOC
K
KNOC
Lamp flashes when
message received by transmitter
Bed shaker vibrates
when messsage
received by
transmitter
(3) T-Plug
Easily connect a lamp for visual notification.
* System can be expanded by using KA1000RR Remote Receivers (See page 14)
12
ALARM MONITORING SYSTEMS
K
Telephone
Videophone
OR
KA300 Kit
Alert Monitor System
Kit includes:
• 1 Alarm Monitor Receiver
• 1 Bed Shaker Receiver
• 1 Transmitter
K-KA300KIT
$249.95
The Alarm Monitoring KA300 System is designed to bridge the gap
between existing audible warning devices and the needs of hearing
impaired individuals. The KA300 system provides a complete reliable
source for Deaf and Hard of Hearing individuals to be alerted during
emergency situations. The KA300 System connects up to 3 audible
alarms such as fire/smoke alarms, carbon monoxide alarms, home
security systems, weather alerts and any other audible alarm into one
monitoring system. It’s the first flexible alarm monitoring system on the
market designed to fit small, medium or large scale buildings and is
an ideal product to make a hotel, dormitory, apartment, home or
office accessible.
The KA300 system is a fully wireless system that is easy to install without
the cost of re-wiring the building. The KA300TX transmitter connects
directly to the existing alarm. When activated, the KA300TX sends
a wireless signal to the KA300RX sound and strobe receiver and the
KBS300RX, bed shaker receiver. Both the KA300RX and the KBS300RX
receivers function with both an AC power adapter and a 9V battery
backup in the event of a power outage. The KA300RX sound and
strobe receiver is equipped with ultra-bright LEDs that will alert even if
the KA300RX is functioning solely on the back up battery.
Additional Receivers:
Alarm Monitor Receiver
K-KA300RX
Sound and Strobe Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . $149.95
Bed Shaker Receiver
K-KBS300RX
Strong bed shaker receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . $99.95
* KA300 transmitters also send to KA1000 Remote Receivers and KA1000 Dual Alarm Clock.
ALARM MONITORING SYSTEMS
13
Transmitter
included
KA Series Transmitters
Wireless Transmitter
K-KA300TX
$39.95
The KA300TX wireless transmitter can be attached to any audible alarm such as; fire
alarm, smoke detector, CO2 detector or
home security system. If the alarm is activated
the transmitter will send a wireless signal to any
KA300 ir KA1000 receiver to provide sound,
shaker or visual notification of the alarm.
• Transmits up to 80 ft.
• CR2032 Battery included
• Size 2.5” x 1.5” x .5”
KA1000RR
Remote Receiver
K-K1000RR
$59.95
The KA1000 remote receiver can be easily connected in any room. The remote receiver alerts by flashing a connected lamp.
Receives signals from all KA300 and KA1000
transmitters.
14
ALARM MONITORING SYSTEMS
K-WA100KIT
$139.95
Receives NOAA weather warnings
such as: hurricane, thunderstorm, flood,
tornado, etc. Compatible with the
K-WA100TX transmitter for alerting with
any KA300 and KA1000 receiver.
OUTLET
(Sold Separately)
Weather Radio receives
the warning
KA1000RR
KA1000 or KA1000RR
Radio and Transmitter
FLASHING LAMP
KA1000 or KA300
TRANSMITTER
NOTE: Requires a receiver such as; KA300RX, KBS300RX,
Weather Alert Kit
Krown Receiver
(sold separately)
Transmitter
sends to
the receiver
NOTE: Requires a receiver such as; KA300RX, KBS300RX,
KA1000 or KA1000RR.
KA1000TR
Telephone Ring Transmitter
K-K1000TR
$39.95
Telephone transmitter connects to
either the phone line or videophone
to alert to an incoming call. KA1000TR
sends a wireless signal to any Krown
receiver (sold separately).
Krown Receiver
(sold separately)
KA1000TR
Attach to telephone
or videophone
KA1000DK
Door Transmitter
K-K1000DK
$39.95
Mount the transmitter on inside of door
as doorknock (vibration sensor) or outside of door as doorbell (push button).
The transmitter sends a wireless signal
any Krown receiver (sold separately).
Krown Receiver
(sold separately)
Door Transmitter sends
message to the receiver
KNOC
K
KNOC
NOTE: Requires a receiver such as; KA300RX, KBS300RX,
KA1000 or KA1000RR.
K
NOTE: Requires a receiver such as; KA300RX, KBS300RX,
KA1000 or KA1000RR.
Door Knocker 125
LED flashlight
K-DK125
$29.95
An effective alerting device for home, office,
dorm, hotel or motel, Krown’s Door Knocker
125 can be placed above any door and its
ultra bright LED indicator will flash repeatedly
alerting you someone is knocking. A convenient travel companion, the Door Knocker
125 is small enough to store in a purse or carry-on, and versatile enough to substitute as a
high powered flashlight.
• Long lasting LED
• Flashlight option to use during
power outages
• Easily hung over the top of any door
(brackets included)
• Battery operated (9V battery - not included)
• Battery low indicator light
ALARM MONITORING SYSTEMS
15
VibeAlert
Bed shaker included
16
K-VAAC
$38.95
WakeMEup 2G
Bed Shaker included
K-WMU2
COMING SOON!
The VibeAlert includes a strong bed shaker
and audible buzzer. You can select the alert
that best fits your lifestyle; sound only, shaker only or both sound and shaker. The VibeAlert is a small but powerful alarm clock;
great for your home but small enough to
take with you when you travel.
The alarm clock comes with a strong bed
shaker, jumbo size LED display, adjustable
loud audible buzzer, and lamp outlet. You
can choose to turn the bed shaker or lamp
ON/OFF to match your life-style or adjust
the buzzer volume to your comfort level.
•
•
•
•
•
•
•
•
•
•
•
Adjustable loud audible up to 95 dB
Included strong bed shaker
Alarm ON/OFF switch
Large Snooze button
9V battery backup
(battery not included)
ALARM CLOCK
Adjustable loud audible up to 95 dB
Included strong bed shaker
Appliance outlet to connection to lamp
Alarm ON/OFF switch
Large Snooze button
9V battery backup
(battery not included)
Bed Shaker
K-BS100-1
K-BS100-2
K-BS200
$19.95
$19.95
$19.95
Replacement bed shaker for the heavy
sleeper. Works with any alarm clock that
has a built-in 120V AC outlet for bed shaker connector.
* Specify model number of clock when ordering
K-BS100-1
K-BS100-2
Visit www.KrownMfg.com
product updates
K-BS200
for
new
City
State
ITEM#
ORDER#
Discover
FINAL
TOTAL
SHIPPING &
HANDLING
TOTAL
QTY
Initial name
Today date (number only)
MM-DD-YY
KEEP YOUR TICKET FOR TRACKING YOUR ORDER
Signature is required for all charge orders
Date Expire
American Express
Money Order (enclosed)
Check is (enclosed)
DESCRIPTION OF PRODUCT
MasterCard
Zip Code
* Orders cannot ship to PO Boxes
Visa
E-mail
Print Name as appears on card
Credit Card #
METHOD OF PAYMENT:
Fax
State
Address 2
City
(TTY, Videophone or Voice)
Address 1
Address 2
Phone
Name
Zip Code
DATE
COST
Use Bill’s address to ship
SHIP TO:
Initial Name
ORDER FORM
Address 1
Name
BILL TO:
• Phone (800) 366-9950
• Fax (817) 738-1970
• Online at www.KrownMfg.com
• Mail to 3408 Indale Rd, Fort Worth, TX 76116
FOUR WAYS TO ORDER:
ORDER#
CONTACT E-mail:
Order Hotline:
Hours:
Mail:
OUR PROFESSIONAL STAFF CAN ASSIST YOU IN MAKING YOUR SELECTION. OUR CATALOG OFFERS A VAST SELECTION OF
ITEMS AVAILABLE FOR DELIVERY TO YOUR HOME OR BUSINESS.
ORDER BY PHONE
Call Toll Free at (800) 366-9950 (V/TDD). Customers in the local Fort
Worth, TX area can dial (817) 738-2485 Voice, (817) 738-8993 (TDD) or
(682) 200-1331 (videophone).
Sales@KrownMfg.com
(800) 366-9950
8AM - 4:30 CST, Monday to Friday
Krown Manufacturing, Inc.
3408 Indale Rd, Fort Worth, TX 76116
CREDIT CARDS
For your convenience we accept MasterCard, Visa, Discover and
American Express cards. Credit card customers can order by phone 8:00
AM to 4:30 PM Monday through Friday Central Time. To save time on the
phone, please have your catalog and credit card handy for quick reference.
ORDER BY FAX
Credit card orders and approved purchase orders may be faxed at any time.
Just fax your purchase order anytime, day or night to (817) 738-1970.
Please remember to include the type of credit card, the credit card number,
the expiration date, Security code from back of card, your daytime phone
number and your signature.
ORDER BY MAIL
Fill out the Krown Mfg. order form completely. Please print or type clearly
with black or blue pen.
1. Include your name, mailing address and daytime telephone number.
2. Shipping address: If your order is to be sent to an address other than
the billing address please fill out the shipping address section. Please
include your full street address with zip code. UPS will not deliver to
a PO Box.
3. Fill in description of product, quantity you are ordering, complete
product number, price of each item and the total for your order.
Shipping and handling charges can be calculated online at
www.computty.com or by calling our customer service department.
4. Include method of payment: Checks, money orders and cashier’s check
should be payable to Krown Mfg. (in U.S. funds only) A fee of $25.00
will be charged on any returned checks. Please do not send cash.
5. Please include full payment with your order, including appropriate
sales tax or tax exemption number. Mail your order to:
Krown Manufacturing, Inc.
3408 Indale Road
Fort Worth, TX 76116
ORDER BY PURCHASE ORDER:
Written purchase orders will be accepted from pre-approved State and Federal agencies, businesses and dealers. Orders may be e-mailed, mailed or
faxed, we will bill according to established account terms.
FOREIGN ORDERS
Payment for orders from outside the United States of America must be in
US funds only and made payable to Krown Manufacturing, Inc. For shipping and handling, please call for quote.
BACK ORDERS
We will attempt to complete your order in one shipment unless the requested merchandise is out of stock. If so, requested item will be back ordered.
SHIPPING/HANDLING CHARGES
Shipping charges are for one order shipped to one address. If you request
shipment to more than one address, charges will apply to each additional
location based on the value of the shipment to that location. All orders are
shipped F.O.B. Fort Worth, Texas via common carrier (typically UPS).
Hawaii, Alaska, Puerto Rico and all international customers will have the
freight added to their order, regardless of method of payment.
EXPRESS DELIVERY SERVICE
For an additional charge we can deliver your order overnight via UPS Red
label, within two days via UPS blue label or within three days via 3-day
Select. The order must be received by 12:00 PM Central Time for expedited
services and additional freight/shipping charges will apply.
SHIPPING ERRORS
Shipping errors must be reported within 48 hours of receipt of order.
DAMAGED ITEMS
If you receive an item that is damaged in shipping, please do the following:
1. Keep all packing materials in the same condition as you received them.
Claims can not be made if packing material is missing.
2. Report the damage immediately to the carrier (UPS).
3. Do not ship the package back to Krown Mfg., Inc; wait for the carrier to
inspect and pick up the package.
DEFECTIVE ITEMS
If you receive an item that is defective in some way, please call Krown Mfg. customer service for instructions on returning it for replacement. Replacement can be
made only if the defective item(s) is returned to Krown Mfg. within 30 days of the
original shipment. Please see Returns and Exchange section.
RETURNS AND EXCHANGES
Please retain your packing slip. It will be needed, in the event that you need to
make a return or exchange. Repack the merchandise carefully in its original carton.
You must include all instruction manuals, warranty cards and the original packing
materials. Make sure to also include your packing slip. Send the return merchandise
to Krown Manufacturing, Inc, 3408 Indale Rd, Fort Worth, TX 76116. Krown Mfg.
reserves the right to refuse a return, or to charge a minimum 15% restocking fee if
products are returned without the original packing and all instructions and warranty
cards. They also reserve the right to refuse a return if it is determined that the product has been damaged or abused. The cost of shipping returns is the responsibility
of the customer.
OUR GUARANTEE
Krown Mfg. offers our customers a 30-days guarantee on most products sold, with
the exclusion of exchanges or refunds (less shipping, handling and return charges).
See RETURNS & EXCHANGES for instructions.
WARRANTIES
Defective merchandise returned within the first 30 days will be exchanged with
the same item. Defective items returned after the first 30 days will fall under the
manufacturer’s warranty policies. All products are sold with the manufacturer’s
warranty. No other warranty or guarantee expressed or implied is made. Manufacturer’s warranties are provided for the end consumer. Products that fall within the
warranty period should be returned directly to the manufacturer. Should you need
to verify the manufacturer’s address and/or telephone number, call our customer
service department. Do not send items back to Krown Manufacturing to be repaired
except Krown’s products. Krown products either in or out of warranty are subject
to a minimum charge.
CATALOG PRICING
Prices in the catalog are effective September 6, 2011. All prices are subject to
change without notice. Orders will be billed at the prices in effect at the time the
order is received. Krown Mfg. reserves the right to discontinue models without
prior notice and to correct typographical errors. Prices in this catalog supersede all
previous pricing and are in effect as of the date shown on the order form. Prices and
specifications are subject to change.
WHOLESALE PRICING
Krown Mfg. maintains a large dealer network. Resellers in this industry are welcome to inquire about setting up an account with Krown Mfg.
CUSTOMER SERVICE HELP
If you have any questions contact our friendly and helpful Customer Service Department at (800) 366-9950 toll-free, (817) 738-2485 Voice, (817) 738-8993 TTY,
or (682) 200-1331 Videophone 8:00 AM to 4:30 PM Central time, or e-mail at
info@krownmfg.com.
HELP US SERVE YOU BETTER
If you are moving let us know your new address so you won’t miss any Krown
Mfg. promotions. We need both your old and new address and phone number to
avoid duplication.
VTouch Braille TTY
Page 9
3408 Indale Road
Fort Worth, Texas 76116
Order toll-free: (800) 366-9950
Order by fax:
(817) 738-1970
Order online:
KrownMfg.com
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