Alcatel OmniTouch 4135 IP User guide

Installation and Administration
of OmniTouch 4135 IP
ENGLISH
Rev 3C
ABOUT THIS DOCUMENT
This document only includes setup, registration of accounts and configuration. The use of
the conference phone is described in the Quick reference guide and the User guide. The
latest version of all documentation can be downloaded from www.alcatel-lucent.com.
2
CONTENT
Description2
Display information and web interface 3
Display screen.................................................................3
Navigation and selection in menus....................................4
Using the web interface....................................................6
Installation7
Connecting.....................................................................7
Obtaining a network address ............................................8
Login..............................................................................8
Basic settings.................................................................9
Registering an account................................................... 11
Settings13
Login............................................................................13
Basic............................................................................13
SIP...............................................................................16
Network........................................................................22
Media...........................................................................25
LDAP...........................................................................28
Web interface................................................................30
Time & Region..............................................................31
Management.................................................................32
System.........................................................................33
Headset and PA installation and settings
34
Connecting a wireless headset........................................34
Connecting a PA interface box........................................35
PA settings...................................................................36
Hard system recovery
38
Management – upgrade and configuration
39
Firmware upgrade..........................................................39
Using a configuration file................................................40
Using a provisioning server.............................................48
Managing phone book and conference guide
52
Importing and exporting contacts....................................52
Importing and exporting conference groups......................53
Checking status and logs
54
Device..........................................................................54
Network........................................................................54
Time & Region..............................................................55
SIP...............................................................................55
Media...........................................................................56
Log..............................................................................57
Licenses.......................................................................58
Technical data
59
Appendix 61
1
DESCRIPTION
Speaker
Microphone
Display screen
Keypad
LEDs
Flashing blue Incoming call
Steady blue light Call in progress
Flashing red On hold,
microphone and
speakers turned
off
Steady red light Mute,
microphone
turned off
Network cable port
SD memory card port
Expansion
microphone
port
Maintenance
Clean the equipment
with a soft, dry cloth.
Never use liquids.
AUX port
Security lock
port
Power supply port
Expansion microphone port
UP ARROW
navigation in menus,
display of call list
MENU
settings menu
DOWN ARROW
navigation in menus,
display of call list
C
no/end/back,
recording
OK
yes/confirm choice
Answer/connect
new line
Increase volume
Hang up/end line
Decrease volume
CONFERENCE
Automatic dialling
of conference
groups
Mute
HOLD
Alphanumeric keys, phone book
CONTACTS
phonebook
 Some OmniTouch 4135 IP have a different keypad with other symbols. This does not affect the
functions of the buttons
2
DISPLAY INFORMATION AND WEB INTERFACE
DISPLAY SCREEN
On Hook
Press
to display this screen.
Date
Time
Display text (can be changed)
Registered
Not registered
Account name (can be changed)
Off Hook
Press
to display this screen.
Call duration
Time
Information text (see below)
Phone lines (L1–L4)
Line status (see below)
Secure connection (see page 10)
Line
status:
Line free (Before account name – telephone not registered)
Line connected (Before account name – telephone registered)
Line on hold (“HOLD” displayed on the screen – all calls on hold)
Line (called party) busy
Own line put on hold by other party
Recording call
Secure connection
Information text displays one of the following:
• Number or name of each phone line
(The name will be displayed if a number is in the phone book)
• Explanation of what you should do (For example ENTER NUMBER)
• Status (For example HOLD when you place all calls on hold)
Line menu
The line menu makes it possible to affect individual lines; put a call on hold, connect a
call on hold or cut the line. The
(Conference) button toggles between the off hook
screen and line menu during a call. The line menu may also be reached by pressing
MENU > LINE MODE during a call.
Line/number/name
New line
Option for creating or splitting conference calls
3
DISPLAY INFORMATION AND WEB INTERFACE
Menu
Press MENU to switch to and from a menu.
Current menu
Submenu
Marked option – open by pressing OK button
Scrolling list
(indication of where the marked option is in the list or menu)
List of setting options:
Existing settings
Marked option – select by pressing OK button
List of names:
Marked name – select by pressing OK button
NAVIGATION AND SELECTION IN MENUS
Press MENU.
 Select the option you want from the menu using the arrow buttons.
 Confirm by pressing OK to select the marked option.
 Cancel the setting or go back one level in the menu by pressing C.
 Quit the menu by pressing MENU again.
 Note that after you have made changes to a setting, you must press OK to activate
the setting.
It is possible to open a menu option directly by pressing the number button that
corresponds to the position of the option in the menu (e.g. 2 to open PHONE BOOK
and then 3 to select EDIT CONTACT).
Writing style in instructions
In the instructions, MENU > SETTINGS (6) means you should:
Press MENU.
 Mark the SETTINGS option using the arrow buttons and confirm by pressing OK to
open the menu (or press button number 6).
Correspondingly, Phone book > Conference Guide in the web interface means you
should select Menu Phone book and the Conference Guide tab.
4
DISPLAY INFORMATION AND WEB INTERFACE
Menu tree
1
2
3
4
5
6
7
8
PROFILES
PHONE BOOK
EXT. PHONE BOOK
CONF GUIDE
RECORDING
SETTINGS
SYSTEM
STATUS
DEFAULT
SEARCH
CONTACT
SEARCH
GROUP
PLAYBACK
FILE
BASIC
PROFILE 1
ADD
CONTACT
ADD
GROUP
RENAME
FILE
ADVANCED
PROFILE 2
EDIT
CONTACT
EDIT
GROUP
ERASE
FILE
PROFILE 3
ERASE
CONTACT
ERASE
GROUP
ERASE
ALL
PROFILE 4
ERASE
ALL
ERASE
ALL
SETTINGS
STATUS
STATUS
STATUS
BASIC
SETTINGS
RESTART
ACCOUNTS
REBOOT
NETWORK
FACTORY
RESET
NAT
TRAVERSAL
MEDIA
LANGUAGE
TIME
KEY TONE
DEVICE
RING LEVEL
EQUALIZER
AUX PORT
PA
TIME
FORMAT
SCREEN
TEXT
DEFAULT
Menu tree, advanced settings
The advanced settings are protected by administrator’s PIN code. The default value is 1234.
SETTINGS
BASIC
ADVANCED
PIN
ACCOUNTS
NETWORK
NAT
TRAVERSAL
ACCOUNT
STUN
TRANSPORT
OFFER ICE
MEDIA
CODEC
TIME
WEB
INTERFACE
NTP
VAD
TIME DATE
DTMF
SIGNALLING
TIME ZONE
ENABLE/
DISABLE
ACCOUNT
SECURITY
DAYLIGHT
SAVING
EDIT
ACCOUNT
SRTP
SIGNALLING
REGION
G722
PCMA
PCMU
G729
The simplest way to make settings and edit contacts is using a PC and the
OmniTouch 4135 IP web interface.
5
DISPLAY INFORMATION AND WEB INTERFACE
USING THE WEB INTERFACE
You can use the web browser of a PC connected to the same network to manage
contacts, conference groups and settings in the OmniTouch 4135 IP.
For security reasons, recordings can only be managed directly on the OmniTouch 4135
IP. All other settings that can be made directly on the OmniTouch 4135 IP can also
be made via the web interface. It is also possible to import and export contacts and
conference groups, name user profiles and change PIN codes, which can only be done
via the web interface. The administrator can also view logs, update software and create
a configuration file.
The default setting for the PIN code is 0000 for the user account (Default, Profile 1,
Profile 2, Profile 3 and Profile 4) and 1234 for the administrator’s account (Admin).
We recommend that you change the PIN codes in order to protect the settings. The
code may consist of eight digits. The administrator can always view and change the
PIN codes to the user accounts. The administrator’s PIN code can only be reset with a
complete reset to factory settings.
Checking IP address
Press MENU and select the sub menu STATUS > NETWORK (8,2).
 Check the conference phone’s network address under the heading IP ADDRESS.
 Use this address to log into the web server in the conference phone.
Login
 Log into the web server in OmniTouch 4135 IP by entering the phone’s network
address in your computer’s web browser.
Select Admin as Profile and enter your PIN.
6
INSTALLATION
The printed Installation Guide provides brief and simplified installation instructions. The
guide includes the basic settings for a quick start and works in most cases.
CONNECTING
 Connect the OmniTouch 4135 IP to the network with the provided cable as illustrated below.
 The OmniTouch 4135 IP is ope­rated directly from the network (Power over
Ethernet). If the network does not supports this, a power adapter may be purchased
as accessory.
 Place the conference phone in the middle of the table.
The OmniTouch 4135 IP must obtain a network address and be registered in a SIP PBX
before it can be used. The easiest way to register an account and make the settings in
the OmniTouch 4135 IP is using a computer connected to the same network and via the
integrated web server.
7
INSTALLATION
OBTAINING A NETWORK ADDRESS
Connecting to a network with DHCP
See “Check IP address” under “USING THE WEB INTERFACE” on page 6.
Connecting to a network with static IP addresses
You need the IP address, host name, domain, netmask, gateway, DNS 1, and DNS 2.
The host name can be set freely. The domain and secondary DNS can be left blank.
Press MENU and select SETTINGS > ADVANCED (6,2).
 Enter the PIN code.
 The default code is 1234.
Select NETWORK (2)
Select STATIC IP.
 Enter values for the IP ADDRESS.
 Enter three digits (begin with 0 if necessary), press OK, enter three digits, and so
on.
 Enter HOST NAME
Default is kt300ip.
 Enter DOMAIN
 Enter NETMASK
 Enter GATEWAY
 Enter DNS 1
 Enter DNS 2
The display shows DONE.
LOGIN
See “Login” under “USING THE WEB INTERFACE” on page 6.
8
INSTALLATION
BASIC SETTINGS
The following settings should be done during installation.
 See page 47 about Provisioning if you are responsible for installing or upgrading
many phones.
Note that all settings on the Basic tab also affect the user profile Default. Other user
profiles can be changed individually. The settings on the Basic tab, except the name
and PIN for Admin, can be modified by any user. Other settings require a login as
Admin.
Setting time and region
Select Settings > Time & Region.
 Select the time zone and, if you wish, correction for DST (Daylight saving).
 It is also possible to set the time and date manually or choose a different time
server.
 Select the region where you are.
 This setting affects the signalling.
 Save the setting.
The OmniTouch 4135 IP reboots with the new settings.
9
INSTALLATION
Changing the language
Select Settings > Basic.
 Select the desired language in the list box after Language and save the setting.
Changing the PIN
We recommend that you change the PIN code for Admin from the default setting to
protect the settings. Make a note of the new PIN code and keep it in a safe place. The
administrator’s PIN code can only be reset by a full factory reset!
Select Settings > Basic and click the Edit button on the Admin line.
 Enter a new PIN.
 The PIN code may consist of 8 digits.
 Click on the Set and Save buttons.
10
INSTALLATION
REGISTERING AN ACCOUNT
The conference phone can be registered in a company SIP PBX or with a public IP
telephony service provider. To register your phone, you must have access to the account
information and all necessary settings that the SIP PBX or service provider requires.
See the heading “SIP” on page 16 for a detailed description of all settings.
Select Settings > SIP.
 Enter the account information you have received.
 Account name can be chosen freely and is the name or phone number you want to
appear in the phone display.
 Leave the default values if you have no other information.
11
INSTALLATION
 Select a method of NAT traversal if you have received this information.
 Select a different transport protocol if you have received this information. See page
19 about using a secure transport protocol.
 Save the settings by clicking the Save button.
The OmniTouch 4135 IP responds by showing REGISTERING. If registration is successful, your
selected account name will appear at the bottom of the display screen next to a shaded square.
Make media settings
 Select a different codec priority, if you do not accept the default settings. See page
25.
 Select a SRTP option if you need a secure media protocol. See page 26. Note that
this also requires a corresponding transport setting on the SIP tab.
12
SETTINGS
Almost all settings can be done directly on The OmniTouch 4135 IP. See “NAVIGATION
AND SELECTION IN MENUS” on page 4 for using the menu system. We explain how to
make settings using the web interface as this is the easiest method.
For safety reasons, recordings can only be managed directly on the OmniTouch 4135 IP.
All other settings can be changed via the web interface. The web interface also allows
you to import and export contacts and conference groups, rename user profiles and
change PIN codes. As an administrator, you can also study logs, upgrade the software
and create an XML based configuration file for easier management of a set of phones.
LOGIN
See “USING THE WEB INTERFACE” on page 6 for a description of how to log in to the
web server in The OmniTouch 4135 IP.
BASIC
Select Settings > Basic.
13
SETTINGS
These settings affect the Admin and Default profiles. To change the basic settings of a
user profile, you need to log in with that profile.
Profiles – edit name and PIN
We recommend that you change the PIN code from the default setting to protect the
settings.
Select Settings > Basic and click the Edit button on the account you want to
change.
 Enter a new PIN code.
 The PIN code may consist of 8 digits.
 You can also choose to change the name of a user profile.
 Click on the Set and Save buttons.
 Make a note of the new PIN code and keep it in a safe place.
 The administrator’s PIN code can only be reset with a complete reset to factory
settings!
Language
 Select language using the list box and click on the Save button.
On phone: MENU > SETTINGS > BASIC > LANGUAGE (6,1,1).
Ring level
There are six volume levels plus a silent mode. You will hear the ring tone for each level
you select. If you select silent mode, only the blue LEDs on the phone flash when an
incoming call is received.
 Select level using the list box and click on the Save button.
On phone: MENU > SETTINGS > BASIC > RING LEVEL (6,1,3).
Key tone
You can select whether or not you want a tone to be heard when you press a button.
 Select On or Off and click on the Save button.
On phone: MENU > SETTINGS > BASIC > KEY TONE (6,1,2).
Recording
It is possible to turn off the recording feature. This setting can only be done by the
administrator and affects all profiles.
 Select On or Off and click on the Save button.
14
SETTINGS
Recording tone
A short beep is heard every 20 seconds so that all the parties in the call know it is
being recorded. This feature can be turned off.
 Select On or Off and click on the Save button.
On phone: MENU > RECORDING TONE > SETTINGS (5,5).
Settings when connecting external equipment (Aux)
The OmniTouch 4135 IP can be connected to a wireless headset or an external PA
system. An optional PA interface box is required for PA system connection.
 Select the PA option to activate features for external microphone mixer and PA
system.
 Do not select the PA option unless a PA system is connected. This option turns off
the internal microphone and internal speakers as default. The HEADSET option may
be selected whether or not a headset is connected.
Time format
 Select 12 hour or 24 hour and click on the Save button.
On phone: MENU > SETTINGS > BASIC > TIME FORMAT (6,1,7).
Equalizer
The sound reproduction can be adjusted to the required pitch (SOFT, NEUTRAL or
BRIGHT).
 Select Soft, Neutral or Bright and click on the Save button.
On phone: MENU > SETTINGS > BASIC > EQUALIZER (6,1,4).
Screen text
The text on the display screen is shown when The OmniTouch 4135 IP is in stand-by
mode (on hook).
 Enter your new text in the text box and click on the Save button.
On phone: MENU > SETTINGS > BASIC > SCREEN TEXT (6,1,8).
15
SETTINGS
SIP
Select Settings > SIP
Account
16
Account name
This is the name displayed on the screen. It can be set according
to company standards.
User
The account (customer) name.
Password The password used for the Realm authentication.
Registrar 1
Shall contain the IP address or the public name of the SIP server
where the account is registered (e.g. 10.10.1.100 for a local SIP
server or sip.company.net for a public VoIP service provider)
Registrar 2
Alternative registrar for SIP redundancy
Realm
The protection domain where the SIP authentication (name and
password) is valid. This is usually the same as the registrar. If
SETTINGS
left blank, or marked with a “*”, the information is taken from
the Registrar field.
Authentication name The name used for the Realm authentication. This may be the
same as the user name, but must be filled in.
Registration Interval This is a request to the SIP server for when the registration
should expire. OmniTouch 4135 IP automatically renews the
registration within the time interval if the phone is still on and
connected to the server. The default value is 1800 seconds.
Proxy 1
Shall contain the proxy server used for Internet communication,
if any. Can be left blank.
Proxy 2
Outbound proxy
Survivability enabled
Survivability server
On phone: MENU > SETTINGS > ADVANCED > (PIN) > ACCOUNTS (6,2,1).
Nat traversal
NAT (Network Address Translation) is a firewall or router function that operates by
rewriting the IP addresses in the IP headers as packets pass from one interface to the
other. When a packet, for example, is sent from the inside, the source IP address and
port are rewritten from the private IP address space into the address space on the
outside (Internet).
NAT rewrites the addresses but leaves the packages themselves untouched. This kind of
translation works fine for many protocols, but causes a lot of trouble for SIP packages
that contain address information in their content (for example an INVITE request from
one IP address to another).
NAT traversal solves this problem, providing a “view from the outside” that makes it
possible to replace the IP address in the SIP requests with the address shown on the
other side of the firewall.
Note that in some cases NAT traversal is not necessary. Some public service providers
of IP telephony keep track of the actual IP address used to register a phone, and the
one used in the SIP requests from the same phone, and then replaces the addresses in
the SIP messages.
STUN STUN (Simple Traversal of UDP through NATs) is a protocol that
assists devices behind a NAT firewall or router with their packet
routing. STUN is commonly used in real-time voice, video, messaging, and other interactive IP communication applications..
The protocol allows applications operating through a NAT to
17
SETTINGS
discover the presence and specific type of NAT and obtain the
mapped (public) IP address (NAT address) and port number
that the NAT has allocated for the application’s User Datagram
Protocol (UDP) connections to remote hosts. The protocol requires assistance from a 3rd-party network server (STUN server).
STUN should be activated if an external SIP server cannot connect to the OmniTouch 4135 IP behind a firewall NAT function
and the SIP server supports STUN. A suitable STUN server is
usually provided by the VoIP service provider.
Note: STUN might also be referred to as Session Traversal
Utilities for NAT.
STUN host The IP address or public name of the STUN server.
Offer ICE
ICE (Interactive Connectivity Establishment), is a STUN addition
that provides various techniques to allow SIP-based VoIP devices
to successfully traverse the variety of firewalls that may exist
between the devices. The protocol provides a mechanism for
both endpoints to identify the most optimal path for the media
traffic to follow.
TURN
TURN (Traversal Using Relay NAT ) TURN is an extension of the
STUN protocol that enables NAT traversal when both endpoints
are behind symmetric NAT. With TURN, media traffic for the session will have to go to a relay server. Since relaying is expensive,
in terms of bandwidth that must be provided by the provider, and
additional delay for the media traffic, TURN is normally used as
a last resort when endpoints cannot communicate directly.
TURN User User authentication name on the TURN server.
TURN host
The IP address or public name of the TURN server.
Password User authentication password on the TURN server.
On phone: MENU > SETTINGS > ADVANCED > (PIN) > NAT TRAVERSAL (6,2,3).
Advanced
Enable SIP Replaces Default is Yes. Setting this option to No, will instruct the PBX
not to use the SIP replace header. Some PBXes try to take over
the bridging functionality from OmniTouch 4135 IP using this
command, which causes the calls to interrupt.
Enable Blind Transfer Default is No. Setting this option to Yes, will enable the transfer
function (MENU > TRANSFER) during a call if the PBX supports
blind transfer.
18
SETTINGS
Transport
The transport setting only concerns the protocol to be used for SIP messages between
the devices involved. These settings do not include the media (the actual call). The
settings on the Media tab should be set accordingly.
Note that if you choose to use a secure connection, both units must support it.
Otherwise they cannot negotiate a connection. If an incoming call demands a secure
TLS or SIPS connection, the OmniTouch 4135 IP uses the appropriate protocol even if
you have set the phone to use UDP.
Protocol UDP (User Datagram Protocol) is a protocol on the transport
layer in the Internet Protocol Suite. It is a stateless protocol
for short messages – datagrams. Stateless implies that it does
not establish any connection between sender and receiver in
advance. UDP does not guarantee reliability or ordering in the
way that TCP does. Datagrams may arrive out of order or go
missing without notice. The advantages it offers are speed and
efficiency.
UDP is the default protocol for SIP.
TCP (Transmission Control Protocol) is a protocol on the transport
layer in the Internet Protocol Suite. TCP is the standard protocol
for Internet communication. TCP keeps track of all individual
packets of data, ensuring that they reach the receiver and are
put together properly. TCP is not the default protocol for SIP,
because it is slower and uses more bandwidth than UDP.
With UDP and TCP, SIP packets travel in plain text. TLS
(Transport Layer Security) is a cryptographic protocol that
provides security and data integrity for communications over
TCP/IP networks. TLS encrypts the datagrams of the transport
layer protocol in use. The secure connection may be to the end
device or to the first server (usually the SIP server where the
phone is registered). There is no guarantee that there is a secure
channel to the end point, but because the SIP server is the only
part receiving the user authentication, this is still a rather secure
solution.
SIPS (Secure SIP) is a security measure that uses TLS to provide an
encrypted end-to-end channel for the SIP messages. To use SIPS,
however, both VoIP devices and the SIP server must support it.
 Even if Transport is set to TLS or SIPS, the OmniTouch 4135 IP still accepts incoming UDP or TCP signalling.
On phone: MENU > SETTINGS > ADVANCED > (PIN) > ACCOUNTS > TRANSPORT (6,2,1,3).
19
SETTINGS
TLS Settings
If you select TLS or SIPS under the transport setting, this additional setting appears on
the page.
It may be possible to use secure communication without a certificate and make changes
to these settings. In some cases, if you choose TLS or SIPS, the SIP server requires a
certificate for user/client verification. This should be specified in the account information.
Youcan further increase security by requiring verification of the server, or the client
when the OmniTouch 4135 IP acts as a server for incoming calls.
Method
The TLS includes a variety of security measures. The methods
are defined in the versions of the standard (SSL, SSL v2, SSL
v3, TLS v1, TLS v2). The default method is SSLv23, which accepts both SSL v2 and v3.
Negotiation timeout
The TLS settings are negotiated during a call setup (both incoming and outgoing). If this negotiation does not succeed within the
specified time (seconds) the negotiation is aborted. Timeout is
disabled with 0 (zero).
Verify client When set to On, the OmniTouch 4135 IP will activate peer
verification for incoming secure SIP connections (TLS or SIPS).
Require client certificate
When set to On, the OmniTouch 4135 IP rejects incoming secure
SIP connections (TLS or SIPS) if the client does not have a valid
certificate.
Verify server 20
When the OmniTouch 4135 IP is acting as a client (outgoing
connections) using secure SIP (TLS or SIPS) it will always
receive a certificate from the peer. If Verify server is set to On,
the OmniTouch 4135 IP closes the connection if the server
certificate is not valid.
SETTINGS
Certificate Here you can upload a certificate to the OmniTouch 4135 IP to
be used for TLS or SIPS communication.
A certificate is a file that combines a public key with information
about the owner of the public key, all signed by a trusted third
party. If you trust the third party, then you can be sure that the
public key belongs to the person/organization named in that
file. You can also be sure that everything you decrypt with that
public key is encrypted by the person/organization named in the
certificate.
Root certificate The public key in the root certificate is used to verify other
certificates. A root certificate is only needed if you have selected
client or server verification.
A root certificate is signed by the same public key that is in the
certificate, a so-called “self-signed” certificate. A typical root
certificate is one received from a Certificate Authority.
Private key
Here you can upload a private key to the OmniTouch 4135 IP to
be used for TLS or SIPS communication.
A private key is one of the keys in a key-pair used in asymmetric
cryptography. Messages encrypted using the public key can only
be decrypted using the private key.
Private key password The password used for encryption of the private key, if it is
encrypted.
21
SETTINGS
NETWORK
Select Settings > Network.
22
DHCP
Dynamic Host Configuration Protocol is used by network devices
(clients) to obtain the parameters necessary for operation in
the IP network. This protocol reduces system administration
workload, allowing devices to be added to the network with little
or no manual configuration.
DHCP should be set to On if no other information is given. When
set to On, all information on this page will be set automatically.
DHCP user class
Leave blank if this option is not required by the DHCP server.
IP address IP address of the device (OmniTouch 4135 IP). The address
SETTINGS
is provided by the network administrator or service provider if
DHCP is not in use.
Hostname Set to ALCATELOT4135 as default. Can be changed to suitable
name.
Netmask
Usually set to 255.255.255.0 to limit network traffic to the
subnet.
Domain The domain where the device is located. May be left blank.
Gateway
The device or server used for Internet communication.
Primary DNS The address to the primary DNS (Domain Name System) server a program or computer that maps a human-recognisable name to
its computer-recognisable identifier (IP address).
Secondary DNS
The address of an optional secondary DNS server.
Network speed
Auto or locked at 100 Mbit/s full duplex. Only lock the speed if
the network does not support auto negotiation.
On phone: MENU > SETTINGS > ADVANCED > (PIN) > NETWORK (6,2,2).
Quality of Service
Quality of service is used in IP networks to provide different priority to different applications, users, or to guarantee a certain level of performance to a critical data flow such
as voice or video. Differentiated Services or DiffServ is a networking architecture that
specifies a simple mechanism for classifying network traffic using a 6-bit field in the
header of the IP packets. VLAN (Virtual LAN) is a technology to logically divide a physical network into several logical nets and thus to differentiate traffic.
SIP DiffServ
Enter a value between 0 and 63 to prioritize the SIP messages.
Media DiffServ
Enter a value between 0 and 63 to prioritize the media packets
(voice).
VLAN
By enabling this option, all communication to and from
OmniTouch 4135 IP is done via the VLAN specified under VLAN
ID. Note that this VLAN also must be used to communicate with
OmniTouch 4135 IP via the web interface.
VLAN ID
The ID number to be used for the IP telephony VLAN.
VLAN map enable
Enabling VLAN priority mapping from the DiffServ setting.
VLAN prio SIP
Set a value between 0 and 7 to prioritize the SIP messages in
the VLAN.
VLAN prio media
Set a value between 0 and 7 to prioritize the media packets in
the VLAN.
On phone: MENU > SETTINGS > ADVANCED > (PIN) > NETWORK > ETHERNET > VLAN
(6,2,2,2,1).
23
SETTINGS
802.1x
IEEE 802.1X is an IEEE Standard for port-based Network Access Control and is part of
the IEEE 802.1 group of networking protocols. It provides an authentication mechanism
to devices wishing to attach to a LAN or WLAN.
Enable 802.1x
By enabling this option, OmniTouch 4135 IP asks an authentication server for permission when connected to the LAN.
EAP method
Select which EAP (Extensible Authentication Protocol) method to
use: MD5 or TLS.
Username
The device identity in the network.
MD5 password
Password for the device identity when using MD5.
Certificate Here you can upload a certificate to the OmniTouch 4135 IP to
be used for authentication when using TLS.
Root certificate The public key in the root certificate is used to verify other
certificates when using TLS.
Private key
Here you can upload a private key to the OmniTouch 4135 IP to
be used for authentication when using TLS.
TLS password
The password used for encryption of the private key when using
TLS.
On phone: MENU > SETTINGS > ADVANCED > (PIN) > NETWORK > ETHERNET > 802.1X
AUTH (6,2,2,2,2).
24
SETTINGS
MEDIA
Select Settings > Media.
The media settings determine how audio is sent between the devices. The devices
negotiate via SIP before a call is connected. All devices must support the same media
types, codecs and security settings.
Codec
Codecs are used to convert an analogue voice signal to a digitally encoded version and
vice versa. Codecs vary in the sound quality they deliver and the bandwidth required.
The OmniTouch 4135 IP supports the most common codecs and each codec can
be given a precedence depending on your requirements for high quality audio or low
bandwidth use.
The priority can be set to from 4 (high) to 1 (low) or 0 (disabled)
G722 G.722 is an ITU-T standard codec that provides 7 kHz wideband
audio at a data rate within 64 kbit/s. It offers greately improved
speech quality compared with older narrowband codecs such as
G.711, but requires a high quality network connection between
the devices.
25
SETTINGS
G711 Alaw G.711 is an ITU-T standard codec that uses audio companding.
Companding algorithms reduce the dynamic range of an audio
signal. In analogue systems, this can increase the signal-to-noise
ratio achieved during transmission and, in the digital domain,
can reduce the quantization error.
Two main compression algorithms are defined in the standard,
the µ-law algorithm (used in North America and Japan) and
A-law algorithm (used in Europe and the rest of the world).
G711 Ulaw See G711 µ-law above.
G729
G.729 is an ITU-T standard codec that operates at 8 kbit/s. It
is mostly used in VoIP applications with low bandwidth requirement.
On phone: MENU > SETTINGS > ADVANCED > (PIN) > MEDIA > CODEC (6,2,4,1).
Security
The media in VoIP calls is usually sent using the RTP protocol (Real-time Transport
Protocol). RTP is a standardized packet format for delivering audio and video over the
Internet.
SRTP (Secure Real-time Transport Protocol) is an extension of RTP to provide encryption, message authentication and integrity for the audio and video streams.
All devices must support SRTP to establish a connection. It is therefore possible to set
SRTP as disabled, optional or mandatory.
SRTP
If set to disabled, the media is sent using RTP. Note that despite
this setting, the OmniTouch 4135 IP will still use a secure channel if the opposite device demands it.
If set to optional or mandatory, a padlock will be shown in the
bottom right-hand corner of the screen. If the other devices
support SRTP, the padlock will be locked. Otherwise, an open
padlock will be displayed.
If set to mandatory, the call will not be connected if the other
devices do not support SRTP.
Secure signalling
The SIP messages (signalling) and the SRTP cipher key are sent
on a different channel than the media and are not affected by
the RTP/SRTP setting. To ensure a secure connection, the signalling must be secured using TLS or SIPS, see page 20. Note that
the SIP transport setting must be set accordingly.
On phone: MENU > SETTINGS > ADVANCED > (PIN) > MEDIA > SECURITY (6,2,4,4).
26
SETTINGS
VAD
Voice Activity Detection (speech detection) is a technique used in speech processing
to detect the presence or absence of human speech in regions of audio. In VoIP applications, VAD is mainly used to avoid unnecessary coding and transmission of silence
packets, saving on computation and network bandwidth.
On phone: MENU > SETTINGS > ADVANCED > (PIN) > MEDIA > VAD (5,2,4,2).
DTMF
DTMF (Dual-tone multi-frequency) signalling is used for telephone signalling over the
line to the phone switch or PBX.
If the device itself generates the tones and they are sent in the voice-frequency band,
the method is called Inband. This is not the best method when using VoIP. Low bit rate
codecs may corrupt the signalling tones and make it difficult for the switch to identify
them.
RFC 2833 is a method of carrying DTMF signals in RTP packets using a separate RTP
payload format. With this method a PSTN gateway reproduces the DTMF tones sent
from the end device.
With SIP Info the DTMF signals are sent as SIP requests. The SIP switch creates the
tones if the call is transferred to the PSTN.
Use RFC 2833 or SIP Info as preferred methods. Switch to inband only if you encounter
problems using DTMF signalling with your PBX/SIP switch.
On phone: MENU > SETTINGS > ADVANCED > (PIN) > MEDIA > DTMF SIGNALLING (6,2,4,3).
27
SETTINGS
LDAP
Select Settings > LDAP.
OmniTouch 4135 IP has support for an external phone book, which means it can communicate with a directory server using LDAP (Lightweight Directory Access Protocol).
The built in search function dynamically filters the content from the LDAP database,
based on the search characters the user enter.
To make the LDAP phone book available, the administrator has to activate and configure
the LDAP feature.
 When enabled, it replaces the internal phonebook when the button
(Contacts) is
pressed. The internal phonebook can still be reached via MENU > PHONEBOOK.
28
Enable LDAP
The LDAP feature is disabled by default because it has to be
configured.
Name filter
Defines how the entered search characters are used. The filter is
designed conforming to the string representation of LDAP search
filters described in RFC2254. The character % in the filter string
will be replaced with the search character entered by the user.
Example:
(|(sn=%*)(cn=%*)) - All entries with the search characters in the
beginning of the sn OR cn attribute are presented to the user.
Server URL
The IP address of the LDAP server host. Supports ldap and
ldaps.
SETTINGS
Search base
The DN (distinguished name) of the search base
Example:
dc=domain, dc=com.
Username
Leave this field blank if the LDAP server does not require a
username.
Password
Leave this field blank if the LDAP server does not require username and password.
Max hits
The maximum number of hits to return for each LDAP search.
Display name
Specifies how the search hits shall be presented on the display
in OmniTouch 4135 IP.
Example:
%cn - shows the cn attribute.
%givenName %sn - shows the givenName attribute and the sn
attribute with a space in between.
Sort results
Sorts the search hits based on the Display name.
Number attributes
Here you define the attributes that shall be displayed for a
selected search hit.
Example:
mobile telephoneNumber - shows the mobile phone number and
office phone number on separate rows for the selected Display
name.
Country code
By entering the country code where the phone is located, the
country code in any phone number attribute is ignored, if it is
identical.
Area code
By entering the area code where the phone is located, the area
code in any phone number attribute is ignored, if it is identical.
External prefix
If a special prefix is needed to dial external numbers, it should
be added here.
Min length for external prefix
Restricts the external prefix to be added only if the phone
number is longer than the min length. This makes it possible to
use short internal numbers.
Exact length for no external prefix
The external prefix in not added if the phone number has exactly
the entered length.
Number prefix for no external prefix
All numbers that starts with this number will not have the external prefix added. Useful if you know that all internal numbers
start with a certain number.
29
SETTINGS
WEB INTERFACE
Select Settings > Web interface.
The web server in the OmniTouch 4135 IP supports secure connections using HTTPS.
Enable HTTPS Set Enable HTTPS to On if you need a secure communication
between the PC used for setup and the phone.
Certificate To use HTTPS you need to upload a certificate to the phone.
On phone: MENU > SETTINGS > ADVANCED > (PIN) > WEB INTERFACE (6,2,7).
30
SETTINGS
TIME & REGION
Select Settings > Time & Region.
Time
Enable NTP
NTP (Network Time Protocol) is a protocol for distributing the
Coordinated Universal Time (UTC) by means of synchronizing
the clocks of computer systems over packet-switched, variablelatency data networks.
Time
This field shows the actual time if NTP is enabled. Otherwise
enter the correct time (hh:mm:ss) and save the setting.
Date This field shows the actual date if NTP is enabled. Otherwise
enter the correct date (yyyy-mm-dd) and save the setting.
Timezone
Select the UTC time zone in your country.
31
SETTINGS
NTP Server The NTP pool is a dynamic collection of networked computers
that volunteer to provide highly accurate time via NTP to clients
worldwide. These computers are part of the pool.ntp.org domain
and part of several subdomains divided by geographical zones.
They are distributed to NTP clients via round robin DNS.
On phone: MENU > SETTINGS > ADVANCED > (PIN) > TIME (6,2,5).
Region
Select the region where you are. This setting determines the signalling (disconnect tone,
busy tone, etc).
On phone: MENU > SETTINGS > ADVANCED > (PIN) > REGION (6,2,6).
Daylight saving
Enable DST
Select the Yes radio button if DST (Daylight Saving Time or
Summer Time) is used in your country.
DST Timezone
Select the offset from UTC time when daylight saving is in use.
DST Mode
When set to Automatic, OmniTouch 4135 IP uses dates stored
in the phone to adjust for DST. When set to Manual, you need to
manually set the offset two times a year.
Start/Stop fixed date Set to Yes if DST changes the same date every year in your
country. Then select the time and date it changes.
Set to No if DST changes a specific week and day each eyar. (For
instance third sunday in March.) Then select the month, week
and time it changes.
MANAGEMENT
See “MANAGEMENT – UPGRADE AND CONFIGURATION” on page 39.
32
SETTINGS
SYSTEM
Select Settings > System.
Application restart
The Restart button restarts the phone application. This takes less than 30 seconds.
On phone: MENU > SYSTEM > RESTART (7,1).
System reboot
The Reboot button reboots the conference phone. The starting procedure may take
about two minutes.
On phone: MENU > SYSTEM > REBOOT (7,2).
Factory reset
The Reset button resets the OmniTouch 4135 IP to factory default settings. All personal
settings, including account information, are erased.
On phone: MENU > SYSTEM > FACTORY RESET (7,3).
Hard reset to factory settings
See page 38 about resetting the phone if you have forgotten the Admin PIN code.
33
HEADSET AND PA INSTALLATION AND SETTINGS
CONNECTING A WIRELESS HEADSET
 Connect the headset to the Aux port on OmniTouch 4135 IP.
The microphones from the OmniTouch 4135 IP and the wireless headset will work
simultaneously and transmit the call to other participants in the phone conference.
Please refer to the headset manual for further information.
Turning off the internal speakers when using a headset
The internal speakers can be turned off temporarily if you wish to use the OmniTouch
4135 IP as a personal telephone with a headset.
 During a call, select MENU > HEADSET.
 Select YES when asked “SPEAKER OFF?”.
 The speakers come on automatically when the call is ended.
34
HEADSET AND PA INSTALLATION AND SETTINGS
CONNECTING A PA INTERFACE BOX
The OmniTouch 4135 IP can be connected to an external PA system using a PA
interface box.
2.5 m connection cable
To mixer/microphone
To amplifier/speakers
PA interface box
AUX port
Always disconnect the power supply (Ethernet cable when using PoE or AC adaper if
used) before disconnecting or connecting
equipment to the OmniTouch 4135 IP.
 Connect the PA-box to the AUX port on OmniTouch 4135 IP with the included
cable.
 Connect the external amplifier to the RCA connector marked with a speaker.
 Connect the microphone mixer to the RCA connector marked with a microphone.
Changing the auxilary port setting
Select Settings > Basic.
Select PA under the heading Auxilary port to aktivate the functions for external
microphones and speaker system.
 Click on Save.
35
HEADSET AND PA INSTALLATION AND SETTINGS
 Do not select the PA option unless a PA system is connected. This option turns off
the internal microphone and internal speakers as default.
On phone: MENU > SETTINGS > BASIC > AUX PORT (6,1,5).
PA SETTINGS
To match several types of situations and equipment, there are some settings available in
the OmniTouch 4135 IP menu.
Activating internal microphone and speakers
 These settings are not available via the web interface.
Select MENU > SETTINGS > BASIC > PA (6,1,6).
 Select INTERNAL MIC and press OK to switch between on (shaded box) and off.
 To ensure maximum audio quality, do not use the internal microphone and external
microphones connected via the PA box at the same time.
 Only the internal microphone is turned off. Any external microphones connected to
the OmniTouch 4135 IP are still turned on.
 Select INTERNAL SPKR and press OK to switch between on (shaded box) and off.
 To ensure maximum audio quality, do not use the internal speakers and external
speakers connected via the PA box at the same time.
Adjusting microphone volume from PA
 During a call, select MENU > PA > PA MONITOR.
 Adjust the microphone volume from the mixer so that the level on the display screen
is around 10–12 when speaking in a normal tone.
36
HEADSET AND PA INSTALLATION AND SETTINGS
Adjusting PA calibration manually
It is possible to calibrate the duplex performance of the conference phone when it
is connected to a PA system. The calibration level can be set automatically by the
OmniTouch 4135 IP or adjusted manually to any value between 0 and 5 (0 being full
duplex).
• Increase the calibration if the other party experiences disturbing echo.
• Decrease the calibration if the other party experiences low duplex, i.e. your voice is
muted or clipped when the other party is speaking.
 The position of the PA system’s microphones and speakers and the amplifier’s settings may affect full duplex performance.
Select MENU > PA > CALIBRATION.
 AUTO is the default setting and is recommended in most cases. The figure shown in
brackets is the measured calibration value.
 Select different levels and compare the audio quality to achieve your preferred setting.
 NB. You must ask the person you are calling to assess the effect of the adjustments
you make.
37
HARD SYSTEM RECOVERY
Reset configuration
If you have forgotten the Admin PIN code, the only way to reset it to default is to do a
hard factory reset. This is the same as the Factory reset in the system menu (MENU >
SYSTEM > FACTORY RESET).
 This erases all settings including account information and contacts!
 Disconnect the power supply cable. Note that this is the same as the network cable
if the phone uses Power over Ethernet.
 Press and hold the MENU button while you connect the cable again (i.e. starts the
OmniTouch 4135 IP). Hold the button pressed until the SYSTEM RECOVERY menu
is shown on the display.
 You can press any other button than 1, 2, or 3 to start the phone without resetting.
Press 1 to select Reset configuration and confirm with OK.
 Upgrade to the latest version of the software when the phone has started and redo
the setup of account and other settings (see page 9).
Restore firmware
This replaces the current software with the one supplied with the phone. All settings are
erased.
 Disconnect the power supply cable. Note that this is the same as the network cable
if the phone uses Power over Ethernet.
 Press and hold the MENU button while you connect the cable again (i.e. starts the
OmniTouch 4135 IP). Hold the button pressed until the SYSTEM RECOVERY menu
is shown on the display.
 You can press any other button than 1, 2, or 3 to start the phone without restoring
the firmware.
Press 3 to select Restore firmware and confirm with OK.
All content in the phone’s memory is erased and the firmware supplied with the phone is written
to the memory.
 Upgrade to the latest version of the software when the phone has started and redo
the setup of account and other settings (see page 9).
38
MANAGEMENT – UPGRADE AND CONFIGURATION
FIRMWARE UPGRADE
t is possible to download the latest firmware version, via the website (www.businesspartner.alcatel-lucent.com). The OmniTouch 4135 IP can then be upgraded via a computer
connected to the same network or using a SD card.
The OmniTouch 4135 IP can also be upgraded and configured using a provisioning
server (see page 47).
Using the web interface
ISelect Settings > Management.
Upgrading from downloaded file
 Download the firmware file from www.businesspartner.alcatel-lucent.com.
 Click on the Browse… button and locate and choose the downloaded file.
 Click on the Upgrade button.
The browser window and the OmniTouch 4135 IP display shows that the upgrading has begun.
 The download and installation can take several minutes. Do not interrupt the upgrade and do not disconnect plugs to the OmniTouch 4135 IP during the upgrade.
Interrupting the upgrade may render the conference phone inoperable.
When installation is complete, the text “Upgrade Complete. The unit will be
rebooted.” is shown in your browser, and after a while you hear the music signature,
which indicates that the conference phone has started.
39
MANAGEMENT – UPGRADE AND CONFIGURATION
Upgrading from SD card
Upgrading from SD card may be suitable if you have many phones to upgrade. The
phones do not have to be connected to the network.
 Download the latest firmware as above and save it on a SD card.
 Put the SD card in the phone you want to upgrade.
 Disconnect the power supply cable. Note that this is the same as the network cable
if the phone uses Power over Ethernet.
 Press and hold the MENU button while you connect the cable again (i.e. starts the
OmniTouch 4135 IP). Hold the button pressed until the SYSTEM RECOVERY menu
is shown on the display.
 You can press any other button than 1, 2, or 3 to start the phone without any
change.
Press 2 to select SD-card upgrade.
The OmniTouch 4135 IP is upgraded with the firmware file on the SD card and starts when the
upgrade is done.
After upgrading
If DHCP is used in the network, the IP address may have been changed. If the web
browser loses contact with OmniTouch 4135 IP, check the IP address on the conference
phone (see “USING THE WEB INTERFACE” on page 6).
USING A CONFIGURATION FILE
It is possible to save a configuration xml file to be used as:
• Backup (i.e. if the system has been reset to factory default)
• Configuration interface (there are some settings that are not configurable via the
web interface)
• Management tool (export, edit and import settings to a set of phones instead of
doing the settings on each phone)
• Use with a Provisioning server, see page 47.
The structure of the xml file is as follows:
40
MANAGEMENT – UPGRADE AND CONFIGURATION
Tag
Default
Description
<config_version>
<locale>
<region>
<default_language>
SWE
eng
<default_timeformat>
12
The language used in the MMI if no language has
been set for the profile used.
Valid is: dan, tur, spa, dut, eng, ger, por, fin, ita,
swe, gre, fra, nor, pol, rus
Default time format used in the MMI if no time
format has been set for the profile used.
Valid values are: 12 or 24.
<recording>
<enable>
true
<logging>
<level> 3
<log_sip> true
<remote_log> false
<remote_host> The phone application logs messages to log
facility LOCAL0.
Log level 1–5 (equivalent to Fatal–Trace)
Log SIP messages to log facility LOCAL1. Default
is true.
Log messages to a remote log server. Default is
false.
Remote log server.
<network>
<net>
<dhcp> true
<dhcp_userclass>
<ip> <netmask> <gateway> <dns1> <dns2> <hostname> AlcatelOT4135
<domain> <vlan>
<enable>
false
<id> VLAN ID. 1
<std_prio_map> false
Specify if DHCP should be used to obtain network
settings. If so, the other network settings (except
dhcp_userclass) won’t be used.
Specify if this option is used by the DHCP server.
Specify the IP address.
The netmask of the IP address.
Specify the default gateway to be used.
Specify at most two Domain Name Servers to be
used.
Specify host name.
Specify domain name.
Virtual LAN enabled if set to true
<sip_priority>0
<media_priority> 0
<ether_8021x>
<enable>
false
<username>
41
MANAGEMENT – UPGRADE AND CONFIGURATION
<eap_md5>
<enable> false
<password>
<eap_tls>
<enable> false
<password>
<qos>
<dscp_sip>
0
<dscp_media>
0
<time>
<ntp> true
<timezone> UTC+01:00
<ntps> pool.ntp.org
<dst_save>
false
<dst_auto>
true
<dst_offset>
UTC+2:00
<dst_start_fixed>
false
<dst_start_month>
3
<dst_start_week>
5
<dst_start_day>
0
<dst_start_time>
02:00
<dst_stop_fixed>
false
<dst_stop_month>
10
<dst_stop_week>
5
<dst_stop_day>
0
<dst_stop_time>
02:00
<sip>
<udp_transport> true
<udp_port> 5060
<tcp_transport> false
<tcp_port> 5060
<tls_transport> false
<tls_port> 5061
<sips_transport> false
<rtp_port> 4000
<outbound_proxy> <use_stun> false
<stun_domain> <stun_host> 42
Specify if UDP shall be used as transport.
Specify the UDP port to listen to.
Specify if TCP shall be used as transport.
Specify the TCP port to listen to.
Specify if TLS shall be used as transport.
Specify the TLS port to listen to.
Specify if SIPS shall be used as transport.
Specify the start port for RTP traffic.
Specify the URL of outbound proxies to visit for all
outgoing requests. The outbound proxies will be
used for all accounts and will be used to build the
route set for outgoing requests. The final route set
for outgoing requests will consist of the outbound
proxies and the proxy configured in the account.
Use Simple Traversal of UDP through NATs
(STUN) for NAT traversal. Default is no.
Specify domain name to be resolved with DNS
SRV resolution to get the address of the STUN
servers. Alternatively application may specify
stun_host and stun_relay_host instead.
Specify STUN server to be used in
”HOST[:PORT]” format. If port is not specified,
default port 3478 will be used.
MANAGEMENT – UPGRADE AND CONFIGURATION
<use_turn> false
<turn_host> <turn_tcp> false
<turn_user> <turn_passwd> <nat_type_in_sdp>
1
<require_100rel> false
<use_srtp> 0
<srtp_secure_signaling>
1
<codec1>
<type> <name> <prio> <codec2>
<type> <name> <prio> <codec3>
<type> <name> <prio> <codec4>
<type> <name> <prio> <dtmf> Use Traversal Using Relay NAT (TURN) for NAT
traversal. Default is no.
Specify TURN relay server to be used.
Use TCP connection to TURN server. Default is
false.
TURN username.
TURN password.
Support for adding and parsing NAT type in the
SDP to assist troubleshooting. The valid values
are:
0: no information will be added in SDP and parsing is disabled
1: only the NAT type number is added
2: add both NAT type number and name
Specify whether support for reliable provisional
response (100rel and PRACK) should be required
by default. Note that this setting can be further
customized in account configuration.
Specify default value of secure media transport
usage. Note that this setting can be further
customized in account configuration.
0: SRTP will be disabled, and the transport will
reject RTP/SAVP offer.
1: SRTP will be advertised as optional and incoming SRTP offer will be accepted.
2: The transport will require that RTP/SAVP media
shall be used.
Specify whether SRTP requires secure signalling.
This option is only used when use_srtp option
above is non-zero. Note that this setting can be
further customized in account configuration.
0: SRTP does not require secure signalling
1: SRTP requires secure transport such as TLS
2: SRTP requires secure end-to-end transport
(SIPS)
G722
G722
4
Codec type
Codec name
Codec priority (0-4)
PCMA
PCMA
3
Codec type
Codec name
Codec priority (0-4)
PCMU
PCMU
2
Codec type
Codec name
Codec priority (0-4)
G729
G729
1
2
Codec type
Codec name
Codec priority (0-4)
DTMF signalling. Default is 2.
43
MANAGEMENT – UPGRADE AND CONFIGURATION
<no_vad> true
<ec_tail> 0
<enable_ice> false
<enable_relay> false
<enable_presence>
false
<enable_sip_replaces>true
<enable_blind_transfer>false
0: In-band
1: SIP message
2: RTP message
Disable VAD? Default is VAD enabled.
Echo canceller tail length, in milliseconds.
Enable ICE?
Enable ICE relay?
Enable the use of presence signalling.
<tls>
<tls_password /> <tls_method> 23
<tls_verify_server> <tls_verify_client> <tls_require_client_cert> <tls_neg_timeout>
false
false
false
0
Password for the private key
TLS protocol method from pjsip_ssl_method,
which can be:
0: Default (SSLv23)
1: TLSv1
2: SSLv2
3: SSLv3
23: SSLv23
Verify server certificate.
Verify client certificate.
Require client certificate.
TLS negotiation timeout in seconds to be applied
for both outgoing and incoming connections. If
zero, no timeout is used.
<account1>
<valid> true
<name> <id> <registrar> <registrar2> <publish_enabled> false
<initial_auth> false
<initial_algo> <pidf_tuple_id> <force_contact> <require_100rel> 44
false
Shall always be set to true.
User defined name of the account
The full SIP URL for the account.
This is the URL to be put in the request URI for
the registration.
Used for redundancy
If this flag is set, the presence information of this
account will be published to the server where the
account belongs.
If this flag is set, the authentication client framework will send an empty Authorization header in
each initial request.
Specify the algorithm to use when empty
Authorization header is to be sent for each initial
request (see above).
Optional PIDF tuple ID for outgoing PUBLISH and
NOTIFY. If this value is not specified, a random
string will be used.
Optional URI to be put as Contact for this
account. It is recommended that this field is
left empty, so that the value will be calculated
automatically based on the transport address.
Specify whether support for reliable provisional
response (100rel and PRACK) should be required
for all sessions of this account.
MANAGEMENT – UPGRADE AND CONFIGURATION
<proxy_uri> <proxy_uri2>
<reg_timeout> 1800
<cred>
<realm> *
<scheme>
<username> <cred_data_type>
0
<cred_data> <auto_update_nat> true
<ka_interval> 15
<ka_data> <use_srtp> 0
<srtp_secure_signaling>
1
Optional URI of the proxies to be visited for all
outgoing requests that are using this account
(REGISTER, INVITE, etc).
Optional URI of the proxies (for redundancy) to be
visited for all outgoing requests that are using this
account.
Optional interval for registration, in seconds. If the
value is zero, default interval will be used.
Array of credentials. Normally, if registration
is required, at least one credential should be
specified to successfully authenticate the service
provider. More credentials can be specified, for
example when it is expected that requests will be
challenged by the proxies in the route set.
Realm. Use ”*” to make a credential that can be
used to authenticate any challenges.
Scheme (e.g. ”digest”).
Authentication name
Type of data (0 for plaintext password).
The data, which can be a plaintext password or a
hashed digest.
This option is useful for keeping the UDP
transport address up to date with the NAT public
mapped address. When this option is enabled
and STUN is configured, the library will keep
track of the public IP address from the response
of REGISTER request. Once it detects that the
address has changed, it will unregister current
Contact, update the UDP transport address and
register a new Contact to the registrar.
Set the interval for periodic keep-alive transmission for this account. If this value is zero,
keep-alive will be disabled for this account.
The keep-alive transmission will be sent to the
registrar’s address after successful registration.
Specify the data to be transmitted as keep-alive
packets. Default: CR-LF.
Specify whether secure media transport should be
used for this account.
0: SRTP will be disabled and the transport will
reject RTP/SAVP offer.
1: SRTP will be advertised as optional and incoming SRTP offer will be accepted.
2: The transport will require that RTP/SAVP media
is used.
Specify whether SRTP requires secure signalling.
This option is only used when use_srtp option
above is non-zero.
0: SRTP does not require secure signalling
1: SRTP requires secure transport such as TLS
2: SRTP requires secure end-to-end transport
(SIPS)
45
MANAGEMENT – UPGRADE AND CONFIGURATION
<sip_redundancy>
<options_interval>
<enable_pcs>
<pcs_address>
30
false
<provisioning>
<dev_mgnt>
<enable>
true
<use_dhcp_option>
true
<dhcp_option>
43
<file_server_address>
<pagename>
<firmware_upgrade_override_uri>
<type>
<update_interval>
*/30 * * * *
<https_check_srv_cert>
true
<https_protocol>
auto
URL to DM server if DHCP not used
Base name of the configuration files to download.
If setting is missing, it will be interpreted as
ot4135
Use if the firmware upgrade files is located at a
different address than the configuration files
Not used
DM update interval in crontab format
Verify server certificate.
HTTPS protocol to use, mainly for old servers
where opsnSSL can’t detect the version automatically
<www>
<enable_https>
false
Secure communication to the 300IP web server.
Default is false.
false
false
false
0
PA enabled, true or false
Internal mic enabled when PA set to true.
Internal speakers enabled when PA set to true.
Calibration value. Note that 0 is auto, 1 is calibration value 1, 2 is calibration value 1, etc.
<pa>
<enable_pa>
<enable_internal_mic>
<enable_internal_spkr>
<calibration>
<ldap>
46
<enable>
false
<name_filter>
(|(sn=%*)(cn=%*))Name filter according to RFC2254.
<server_url>
URL of the LDAP server.
<search_base>
dc=example,dc=comSearch DN
<username>
Username. Leave blank if server accepts queries
without a bind.
<password>
Password. Leave blank if server accepts queries
without a bind.
<max_hits>
20
Max hits to return for each LDAP search.
<number_attributes>
mobile
Attributes from were the phone numbers should
be read.
<country_code>
Country code which the phone resides in.
<area_code>
Area code which the phone resides in.
<external_prefix>
External prefix to prepend to external LDAP
numbers.
MANAGEMENT – UPGRADE AND CONFIGURATION
<min_length_for_ext_prefix>
<exact_length_for_no_ext_prefix>
<number_prefix_for_no_ext_prefix>
<display_name>
%cn
<sort_results>
true
Minimum length (before conversion) when external
prefix should be added.
Exact length (before conversion) were no external
prefix should be added.
Number prefix (before conversion) when no
external prefix should be added.
Attribute that should be shown in the LDAP phone
book.
Sort LDAP search results.
Export configuration
Select Settings > Management.
 Click on the Export button under Configuration.
The configuration file is shown in the web browser.
 Choose to save the page as an xml file.
The xml file is as default saved in your folder for downloaded files. The default name is
“ot4135-<MAC>.xml” (the MAC address of the unit).
 If necessary, edit the xml file in a suitable editor.
Import configuration
 Click on the Browse… button under Configuration.
 Select the xml file and choose to open it.
 Click on the Import button.
47
MANAGEMENT – UPGRADE AND CONFIGURATION
USING A PROVISIONING SERVER
Using Provisioning facilitates the upgrading and configuration of multiple conference
phones. To use this feature, the Provisioning needs to be enabled and configured and
the appropriate files must be located on a server reachable from all phones, here called
a Provisioning server.
The configuration and firmware download are controlled with a configurable frequency.
The default value is once every 30 minutes. (Note: The interval can only be edited
directly in the configuration file.)
Configuration priorities
Because the same configuration parameters can be entered in multiple locations, there
is a need for priorities. The local configuration files have the highest priority followed
by the global configuration file. Configuration entered on the unit itself, via the web
interface or directly on the phone, is overridden the next time the configuration files are
downloaded.
 Note one exception. Phone language entered on the unit will take precedence.
 Note also that the server files (global and local configuration files) do not have to
include all elements in the terminal configuration file. For example, by excluding
the SIP account password, it is possible to set this on the terminal it without being
overwritten by the server.
Files on the provisioning server
Global configuration file
The global configuration file contains the basic configuration – all settings that are
common for all conference phones on your location. One easy way to create this file is
simply to configure one phone and export the configuration file.
The default name for this file is ot4135.xml, but it is possible to create a custom name
by using the pagename element in the configuration file.
Local configuration file
The local configuration file contains configuration parameters that are unique for every
conference phone. The settings in this file takes precedence over the settings in the
global configuration file.
The default name for this file is ot4135-<MAC>.xml, where <MAC> is the MAC address
of the specific conference phone.
It is possible to create a custom name by using the pagename element in the configuration file.
48
MANAGEMENT – UPGRADE AND CONFIGURATION
Firmware binary
Contains the firmware binary that will be downloaded and installed by OmniTouch 4135
IP if the metadata file shows that this is a newer version than the present installed. The
binary file can be downloaded from www.businesspartner.alcatel-lucent.com.
Firmware metadata file
A metadata file in xml format with information of the firmware version in the binary file.
The file is used to check if the binary file should be downloaded to the phone or not.
The name of this file shall be ot4135_fw_version.xml. The file shall contain the following
elements in xml format.
<firmware_version>
<version>X.X.X </version>
Eg. 1.5.1
<filename>xxxx </filename> Eg. ot4135_v1.5.1.kt
</firmware_version>
Provisioning configuration in OmniTouch 4135 IP
Select Settings > Management.
49
MANAGEMENT – UPGRADE AND CONFIGURATION
Provisioning
Enable
On enables Provisioning.
Use DHCP option
Set to on if you want to use DHCP option for DM server address.
DHCP option
Specifies which DHCP option to use.
File server address
DM server address if not provided by DHCP option.
Upgrade override URI Use if the firmware upgrade files is located at a different address
than the configuration files.
HTTPS protocol
Default is auto, but can be set to SSLv2 or SSLv3 if open-ssl
auto detection fails.
Certificate Here you can upload a certificate to the OmniTouch 4135 IP to
be used for authentication when using Provisioning.
Root certificate The public key in the root certificate is used to verify other
certificates when using Provisioning.
Private key
Here you can upload a private key to the OmniTouch 4135 IP to
be used for authentication when using Provisioning.
 Read more about certificates on page 21.
Setting up a Provisioning server
This is a description of a manual method to create the configuration files. This procedure can be simplified using a Device management system.
Select Settings > Management.
 Enable Provisioning and enter the server information.
Creating a global configuration file
 Configure one phone with the basic configuration.
 Click on Export to create a configuratuion file.
 Edit the xml file in a suitable editor.
 Delete all elements that shall be set by the local configuration file or shall be set on
the terminal.
 Update frequency and pagename can’t be entered via the web interface.
 Save the file with the name ot4135.xml on the File server address specified above.
Creating local configuration files
 Save a copy of the configuration file for each conference phone on your location.
 Delete all elements that are set by the global configuration file or shall be set on the
terminal.
50
The default name for each file is ot4135-<MAC>.xml, where <MAC> is the MAC
MANAGEMENT – UPGRADE AND CONFIGURATION
address of the specific conference phone.
 Place the configuration files on the Provisioning server.
Firmware binary
 Place the firmware binary file on the Provisioning server.
 Create a Firmware metadata file according to page 49 and place it on the
Provisioning server.
 Depending on the server used, and the security settings, there might be necessary
to add the file type .kt to the MIME settings on the server. This is easily checked by
trying to download the kt file from a web browser.
51
MANAGING PHONE BOOK AND CONFERENCE GUIDE
IMPORTING AND EXPORTING CONTACTS
You can import contacts from a comma separated values (CSV) file. One way of creating
a CSV file is using Microsoft Excel and saving the file in CSV format.
Enter the names of the contacts in the first column and their phone numbers or URIs in
the second. Do not use hyphens or spaces in the number. Note that Excel ignores zeros
at the beginning of numbers. The cells must therefore be formatted as text.
It is normally possible to export contact books stored in your PC in CSV format.
 The way the number can be written may depend on the SIP PBX being used, but
normally you can use:
• Complete phone number, including country code
• Phone number, including area code
• Local phone number only
• Internal speed dial number (with company’s own PBX)
• URI, e.g. sip:user@company.com
• URI with IP address, e.g. sip:10.10.1.100 (within a local network)
52
MANAGING PHONE BOOK AND CONFERENCE GUIDE
Importing contacts
Select Phone Book.
 Click on the Scroll… button under the heading Import in the web window.
 Open your CSV file.
 Click on Import.
 The name is limited to 15 characters, since the OmniTouch 4135 IP screen cannot
display more than 15 characters.
Exporting contacts
You can export your contacts as a CSV document in order to import them into another
phone.
 Click on Export.
 Save the document.
IMPORTING AND EXPORTING CONFERENCE GROUPS
The conference groups can be imported and exported in the same way as the contacts
in the phone book, but use a three column csv instead of a two column csv.
53
CHECKING STATUS AND LOGS
The tabs under Status show the settings on corresponding tabs plus device info and logs.
DEVICE
Select Status > Device.
The Device tab shows phone information including serial number, network port and
current software version.
On phone: MENU > STATUS > DEVICE (8,6).
NETWORK
Select Status > Network.
On phone: MENU > STATUS > NETWORK (8,2).
54
CHECKING STATUS AND LOGS
TIME & REGION
Select Status > Time & Region.
On phone: MENU > STATUS > TIME (8,5).
SIP
Select Status > SIP.
55
CHECKING STATUS AND LOGS
Account
On phone: MENU > STATUS > ACCOUNT (8,1,1).
NAT traversal
On phone: MENU > STATUS > NAT TRAVERSAL (8,3).
Transport
On phone: MENU > STATUS > ACCOUNTS> TRANSPORT (8,1,2).
MEDIA
Select Status > Media.
On phone: MENU > STATUS > MEDIA (8,4).
56
CHECKING STATUS AND LOGS
LOG
Select Status > Log.
The Log tab contains five types of log messages and can be useful for trouble shooting.
 Select the log you want to review and click on the Change button.
The Refresh button adds all new messages sent since the present log was chosen.
Application log
This shows the phone application messages. The log can be filtered from “Fatal” (only
the fatal error messages) to “Trace” (all messages).
The application log can for example be used for troubleshooting LDAP issues. (See the
administrator’s guide at www.openldap.org for information about common error codes.)
The Clear log button erases all content in the log.
SIP Trace
The SIP Trace logs the communication between the phone and the SIP PBX.
The Clear log button erases all content in the log.
It is possible to disable the SIP trace log
 Select SIP logging Off and click on the Set button.
57
CHECKING STATUS AND LOGS
System log
Shows the phone system messages.
Device management log
Logs the provisioning activities.
Upgrade log
Logs the upgrade procedure.
LICENSES
Select Status > Licenses.
The Licenses tab contains information of open source licenses.
58
TECHNICAL DATA
Size
Diameter 240 mm, height 77 mm
Weight
1 kg
Colour
Liquorice black
Display screen
Illuminated graphics (LCD), 128x64
Keypad
Alphanumerical 0–9, *, on, off, mute, hold, volume up,
volume down, 5 buttons for menu navigation, line mode,
conference guide
Anti-theft protection Kensington security slot
Memory
Support for SD memory cards up to 2 GB
Connectivity
Network connection
RJ45, Ethernet 10/100 Base T
Power supply
Transformer 100–240 V AC/13.5 V DC
IEEE 802.3af Power over Ethernet class 3.
Extra microphones
x2 modular 4/4
Auxiliary
Modular 4/4 for wireless headset
Network and communication
Network addressing
DHCP and static IP
NAT traversal
STUN, ICE and TURN
Connection protocol
SIP 2.0 (RFC 3261 and companion RFCs)
Transport
UDP, TCP, TLS and SIPS
SecuritySRTP
Audio support
Codecs: G722, G711 A-law, G711 µ-law, G729ab
DTMF tone generation
RFC, SIP INFO, In-band
Time servers
NTP and SNTP
Configuration
Via integrated web server
59
TECHNICAL DATA
Sound
TechnologyOmniSound™® 2.0 Wideband
MicrophoneOmni-directional
Reception area
Up to 30 metres2, >10 people
Speaker
Frequency band 200–7000 Hz,
Volume
90 dB SPL 0.5 m
Equalizer
Three pitches: soft, neutral, bright
Environment
Temperature:5°–40°C
Relative humidity:
20-80% condensation free
Recommended acoustic conditions:
Reverberation period: 0.5 S Rt 60
Background noise: 45 dBA
Approvals
60
Electrical safety
EN 60950-1:2006,
ANSI/UL 60950-1-2002,
CAN/CSA-C22.2, No. 60950-1-03
EMC/Radio
EN 301 489-3 V1.4.1 (2002-08),
EN 301 489-1 V1.6.1 (2005-09),
FCC Part 15 subpart B class A,
FCC Part 15 subpart C,
EN 300220-1:2000,
EN 300220-2:2000
RoHS
APPENDIX
The OpenLDAP Public License
Version 2.8, 17 August 2003
Redistribution and use of this software and associated documentation (“Software”), with or without
modification, are permitted provided that the following conditions are met:
1. Redistributions in source form must retain copyright statements and notices,
2. Redistributions in binary form must reproduce applicable copyright statements and notices,
this list of conditions, and the following disclaimer in the documentation and/or other materials
provided with the distribution, and
3. Redistributions must contain a verbatim copy of this document.
The OpenLDAP Foundation may revise this license from time to time. Each revision is distinguished by a version number. You may use this Software under terms of this license revision or
under the terms of any subsequent revision of the license.
THIS SOFTWARE IS PROVIDED BY THE OPENLDAP FOUNDATION AND ITS CONTRIBUTORS
``AS IS’’ AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OPENLDAP FOUNDATION, ITS
CONTRIBUTORS, OR THE AUTHOR(S) OR OWNER(S) OF THE SOFTWARE BE LIABLE FOR ANY
DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;
LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED
AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT
(INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
The names of the authors and copyright holders must not be used in advertising or otherwise to
promote the sale, use or other dealing in this Software without specific, written prior permission.
Title to copyright in this Software shall at all times remain with copyright holders.
OpenLDAP is a registered trademark of the OpenLDAP Foundation.
Copyright 1999-2003 The OpenLDAP Foundation, Redwood City,
California, USA. All Rights Reserved. Permission to copy and distribute verbatim copies of this
document is granted.
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