Brother HL-L8250CDN User`s guide

User’s Guide
Brother Laser Printer
HL-L8250CDN
HL-L8350CDW
For visually-impaired users
You can read this manual with Screen Reader ‘text-to-speech’ software.
You must set up the hardware and install the driver before you can use the machine.
Please use the Quick Setup Guide to set up the machine. You can find a printed copy in the box.
Please read this User's Guide thoroughly before you use the machine.
Please visit http://solutions.brother.com/ where you can get product support, the latest driver updates and utilities, and
answers to frequently asked questions (FAQs) and technical questions.
Note: Not all models are available in all countries.
Version 0
UK/IRE
User's Guides and where do I find them?
Which Guide?
What's in it?
Where is it?
Product Safety Guide
Read this Guide first. Read the Safety Instructions
before you set up your machine. See this Guide for
trademarks and legal limitations.
Printed / In the box
Quick Setup Guide
Follow the instructions for setting up your machine
Printed / In the box
and installing the drivers and software for the
operating system and connection type you are using.
User's Guide
Learn the print operations and how to replace
supplies and perform routine maintenance. See
troubleshooting tips.
PDF file / CD-ROM / In the box
Network User's Guide This Guide provides useful information about wired
and wireless network settings and security settings
using the Brother machine. You can also find
supported protocol information for your machine and
detailed troubleshooting tips.
HTML file / CD-ROM / In the box
Google Cloud Print
Guide
This Guide provides information about how to
configure your Brother machine to a Google account
and use Google Cloud Print services for printing over
the Internet.
PDF file / Brother Solutions Center
at http://solutions.brother.com/
Mobile Print/Scan
Guide for Brother
iPrint&Scan
This Guide provides useful information about printing
from your mobile device and scanning from your
Brother machine to your mobile device when
connected on a Wi-Fi network.
PDF file / Brother Solutions Center
at http://solutions.brother.com/
i
Using the documentation
Thank you for buying a Brother machine! Reading the documentation will help you make the most of your
machine.
Symbols and conventions used in the documentation
The following symbols and conventions are used throughout the documentation:
WARNING
WARNING indicates a potentially hazardous situation which, if not avoided,
could result in death or serious injuries.
IMPORTANT
IMPORTANT indicates a potentially hazardous situation which, if not avoided,
may result in damage to property or loss of product functionality.
NOTE
Notes tell you how to respond to a situation that may arise or give tips about
how the operation works with other features.
Electrical Hazard icons alert you to possible electrical shocks.
Fire Hazard icons alert you to the possibility of a fire.
Hot Surface icons warn you not to touch machine parts that are hot.
Prohibition icons indicate actions that must not be performed.
Bold
Bold style identifies buttons on the machine's control panel or computer
screen.
Italics
Italicized style emphasizes an important point or refers you to a related topic.
Courier New
Courier New font identifies the messages shown on the LCD of the machine.
ii
Accessing Brother Utilities (Windows®)
Brother Utilities
is an application launcher that offers convenient access to all Brother applications
installed on your device.
a
(Windows® XP, Windows Vista®, Windows® 7, Windows Server® 2003, Windows Server® 2008 and
Windows Server® 2008 R2)
Click
(Start) > All Programs > Brother >
Brother Utilities.
(Windows® 8 and Windows Server® 2012)
Tap or click
(Brother Utilities) either on the Start screen or the desktop.
(Windows® 8.1 and Windows Server® 2012 R2)
Move your mouse to the lower left corner of the Start screen and click
(if you are using a touchbased device, swipe up from the bottom of the Start screen to display the Apps screen). When the Apps
screen appears, tap or click
(Brother Utilities).
b
Select your machine.
c
Choose the operation you want to use.
iii
Table of Contents
1
Printing Methods
1
About this Machine ....................................................................................................................................1
Front view and Back view....................................................................................................................1
Acceptable paper and other print media....................................................................................................2
Recommended paper and print media ................................................................................................2
Paper type and size.............................................................................................................................2
Handling and using special paper .......................................................................................................4
Unprintable area when printing from a computer ................................................................................7
Loading paper............................................................................................................................................8
Loading paper and print media............................................................................................................8
Loading paper in the standard paper tray and the optional lower tray ................................................8
Loading paper in the multi-purpose tray (MP tray) ............................................................................12
2-sided printing ........................................................................................................................................20
Guidelines for printing on both sides of the paper .............................................................................20
Automatic 2-sided printing .................................................................................................................21
Manual 2-sided printing .....................................................................................................................23
Printing from a USB flash drive or digital camera supporting mass storage............................................24
Creating a PRN file for direct printing ................................................................................................25
Printing directly from the USB flash drive or digital camera supporting mass storage ......................26
2
Driver and Software
29
Printer driver ............................................................................................................................................29
Printing a document...........................................................................................................................30
Printer driver settings.........................................................................................................................31
Windows® ................................................................................................................................................32
Accessing the printer driver settings..................................................................................................32
Features in the Windows® printer driver............................................................................................33
Basic tab............................................................................................................................................33
Advanced tab.....................................................................................................................................41
Print Profiles tab ................................................................................................................................50
Device Settings tab............................................................................................................................52
Support ..............................................................................................................................................53
BR-Script 3 printer driver features (PostScript® 3™ language emulation) .......................................55
Uninstalling the printer driver.............................................................................................................63
Status Monitor ...................................................................................................................................64
Macintosh ................................................................................................................................................66
Features in the printer driver (Macintosh)..........................................................................................66
Choosing page setup options ............................................................................................................66
Features in the BR-Script3 printer driver (PostScript® 3™ language emulation) .............................76
Removing the printer driver ...............................................................................................................81
Status Monitor ...................................................................................................................................82
Software ..................................................................................................................................................84
Software for networks .......................................................................................................................84
iv
3
General Information
85
Control panel ...........................................................................................................................................85
Control panel overview ......................................................................................................................85
LED indications..................................................................................................................................87
Machine status messages .................................................................................................................87
Settings table.....................................................................................................................................88
Entering Text for Wireless Settings .......................................................................................................103
Printing Secure documents....................................................................................................................104
Secure documents...........................................................................................................................104
How to print Secure documents ......................................................................................................104
Security features....................................................................................................................................105
Setting Lock.....................................................................................................................................105
Secure Function Lock 3.0................................................................................................................106
IPSec ...............................................................................................................................................107
Ecology features ....................................................................................................................................108
Toner Save ......................................................................................................................................108
Sleep Time ......................................................................................................................................108
Deep Sleep mode............................................................................................................................108
Auto Power Off ................................................................................................................................109
Quiet mode feature ................................................................................................................................110
Turning Quiet mode on/off...............................................................................................................110
Colour Correction...................................................................................................................................111
Colour Calibration............................................................................................................................111
Colour Registration..........................................................................................................................112
Auto Correction................................................................................................................................112
4
Options
113
Lower tray (LT-320CL)...........................................................................................................................114
SO-DIMM...............................................................................................................................................115
SO-DIMM types ...............................................................................................................................115
Installing extra memory ...................................................................................................................116
5
Routine Maintenance
118
Replacing supplies.................................................................................................................................118
Replacing the toner cartridges.........................................................................................................122
Replacing the drum unit...................................................................................................................128
Replacing the belt unit .....................................................................................................................135
Replacing the waste toner box ........................................................................................................141
Cleaning and Checking the machine .....................................................................................................148
Cleaning the outside of the machine ...............................................................................................148
Cleaning the inside of the machine .................................................................................................150
Cleaning the corona wires ...............................................................................................................154
Cleaning the drum unit ....................................................................................................................157
Cleaning the paper pick-up roller.....................................................................................................164
Replacing periodic maintenance parts...................................................................................................165
Packing and shipping the machine ........................................................................................................166
v
6
Troubleshooting
170
Identifying the problem ..........................................................................................................................170
Error and maintenance messages.........................................................................................................171
Paper jams ......................................................................................................................................176
If you are having difficulty with your machine ........................................................................................188
Improving the print quality......................................................................................................................192
Machine Information ..............................................................................................................................200
Checking the Serial Number............................................................................................................200
Default settings................................................................................................................................200
A
Appendix
202
Machine specifications...........................................................................................................................202
General............................................................................................................................................202
Print media ......................................................................................................................................204
Printer ..............................................................................................................................................205
Interface...........................................................................................................................................205
Network (LAN) .................................................................................................................................206
Direct Print feature...........................................................................................................................206
Computer requirements...................................................................................................................207
Important information for choosing your paper................................................................................208
Supplies...........................................................................................................................................209
Important information for the toner cartridge life..............................................................................210
Brother numbers ....................................................................................................................................212
B
Index
213
vi
1
Printing Methods
1
1
About this Machine
1
Front view and Back view
1
7
1
9
2
12
3
10
4
5
11
6
8
1 Face-down output tray support flap (support flap)
2 Control panel with a Liquid Crystal Display (LCD)
3 USB direct print interface
4 Front cover release button
5 Front cover
6 Paper tray
7 Face-down output tray
8 Multi-purpose tray (MP tray)
9 Back cover (Face-up output tray when open)
10 AC power connector
11 USB connector
12 10BASE-T/100BASE-TX port
NOTE
Most of the illustrations in this User's Guide show the HL-L8350CDW.
1
Printing Methods
Acceptable paper and other print media
1
1
Print quality may vary according to the type of paper you are using.
You can use the following types of print media: plain paper, thin paper, thick paper, thicker paper, bond paper,
recycled paper, labels, envelopes or glossy paper (see Print media on page 204).
For best results, follow the instructions below:
 DO NOT load different types of paper in the paper tray at the same time because it may cause paper jams
or misfeeds.
 For correct printing, you must choose the same paper size in your software application as the paper in the
tray.
 Avoid touching the printed surface of the paper immediately after printing.
 Before you buy a lot of paper, test a small quantity to make sure that the paper is appropriate for the
machine.
Recommended paper and print media
Paper Type
Item
Plain Paper
Xerox Premier TCF 80 g/m2
1
Xerox Business 80 g/m2
Recycled Paper
Xerox Recycled Supreme 80 g/m2
Labels
Avery laser label L7163
Envelopes
Antalis River series (DL)
Glossy Paper
Xerox Colotech+ Gloss Coated 120g/m2
Paper type and size
1
The machine feeds paper from the installed standard paper tray, multi-purpose tray or optional lower tray.
The names for the paper trays in the printer driver and this Guide are as follows:
Tray
Name
Paper Tray
Tray 1
Optional Lower Tray Unit
Tray 2
Multi-purpose Tray
MP Tray
2
Printing Methods
Paper Tray Capacity
Paper size
Paper types
No. of sheets
Paper Tray
(Tray 1)
A4, Letter, Legal, B5 (JIS),
Executive, A5,
A5 (Long Edge), A6, Folio 1
Plain Paper, Thin Paper and
Recycled Paper
up to 250 sheets
Multi-purpose Tray
(MP Tray)
Width:
76.2 to 215.9 mm
Plain Paper, Thin Paper,
Thick Paper, Thicker Paper,
Recycled Paper, Bond Paper,
Labels, Envelopes, Env. Thin,
Env.Thick and Glossy Paper 2
up to 50 sheets
Plain Paper, Thin Paper and
Recycled Paper
up to 500 sheets
Length:
127 to 355.6 mm
Optional Lower Tray
(Tray 2)
A4, Letter, Legal, B5(JIS),
Executive, A5, Folio 1
1
Folio size is 215.9 mm x 330.2 mm.
2
Load only one sheet of Glossy in the MP tray.
1
80 g/m2
80 g/m2
3 Envelopes
1 Glossy paper
80 g/m2
Recommended paper specifications
1
The following paper specifications are appropriate for this machine:
Basis Weight
75-90 g/m2
Thickness
80-110 m
Roughness
Higher than 20 sec.
Stiffness
90-150 cm3/100
Grain Direction
Long Grain
Volume Resistivity
10e9-10e11 ohm
Surface Resistivity
10e9-10e12 ohm-cm
Filler
CaCO3 (Neutral)
Ash Content
Below 23 wt%
Brightness
Higher than 80%
Opacity
Higher than 85%
 Use plain paper that is appropriate for laser machines to make copies.
 Use paper that is 75 to 90 g/m2.
 Use long grain paper with a neutral Ph value, and a moisture content of approx. 5%.
 This machine can use recycled paper that meets DIN 19309 specifications.
(Before you load paper in this machine, see Important information for choosing your paper on page 208.)
3
Printing Methods
Handling and using special paper
1
1
The machine is designed to work well with most types of xerographic and bond paper. However, some paper
variables may have an effect on print quality or handling reliability. Always test samples of paper before
purchasing to ensure desirable performance. Store paper in its original packaging and keep it sealed. Keep
the paper flat and away from moisture, direct sunlight and heat.
Some important guidelines when selecting paper are:
 DO NOT use inkjet paper because it may cause a paper jam or damage your machine.
 Preprinted paper must use ink that can withstand the temperature of the machine’s fusing process 200 C.
 If you use bond paper, paper having a rough surface, or paper that is wrinkled or creased, the paper may
exhibit degraded performance.
Types of paper to avoid
1
IMPORTANT
Some types of paper may not perform well or may cause damage to your machine.
DO NOT use paper:
• that is highly textured
• that is extremely smooth or shiny
• that is curled or warped
1
1
1 A curl of 2 mm or greater may cause jams to occur.
• that is coated or has a chemical finish
• that is damaged, creased or folded
• that exceeds the recommended weight specification in this guide
• with tabs and staples
• with letterheads using low temperature dyes or thermography
• that is multipart or carbonless
• that is designed for inkjet printing
If you use any of the types of paper listed above, they may damage your machine. This damage is not
covered under any Brother warranty or service agreement.
4
Printing Methods
Envelopes
1
1
Most envelopes can be used with your machine. However, some envelopes may have feed and print-quality
problems because of the way they have been made. Envelopes should have edges with straight,
well-creased folds. Envelopes should lie flat and not be of baggy or flimsy construction. Use only quality
envelopes from a supplier who understands that you will be using the envelopes in a laser machine.
We recommend printing a test envelope to make sure the print results are what you want.
Types of envelopes to avoid
1
IMPORTANT
DO NOT use envelopes:
• that are damaged, curled, wrinkled or an unusual shape
• that are extremely shiny or textured
• with clasps, staples, snaps or tie strings
• with self-adhesive closures
• that are of a baggy construction
• that are not sharply creased
• that are embossed (have raised writing on them)
• that were previously printed by a laser printer
• that are pre-printed on the inside
• that cannot be arranged neatly when stacked
• that are made of paper that weighs more than the paper weight specifications for the machine
• with edges that are not straight or consistently square
• with windows, holes, cut-outs or perforations
• with glue on the surface as shown in the figure below
• with double flaps as shown in the figure below
5
Printing Methods
• with sealing flaps that are not folded down when purchased
1
• with each side folded as shown in the figure below
If you use any of the types of envelopes listed above, they may damage your machine. This damage may
not be covered under any Brother warranty or service agreement.
Labels
1
Most labels can be used with your machine. Labels should have an adhesive that is acrylic-based since this
material is more stable at the high temperatures in the fuser unit. Adhesives should not come in contact with
any part of the machine, because the label stock may stick to the drum unit or rollers and cause jams and
print quality problems. No adhesive should be exposed between the labels. Labels should be arranged so
that they cover the entire length and width of the sheet. Using labels with spaces may result in labels peeling
off and causing serious jams or print problems.
All labels used in this machine must be able to withstand a temperature of 200 C for a period of 0.1 seconds.
Types of labels to avoid
1
Do not use labels that are damaged, curled, wrinkled or an unusual shape.
IMPORTANT
• DO NOT feed partially used label sheets or labels with the carrier sheet exposed because your machine
will be damaged.
• DO NOT reuse or insert labels that have been used previously or are missing a few labels on the sheet.
• Label sheets should not exceed the paper weight specifications described in this User's Guide. Labels
exceeding this specification may not feed or print correctly and may cause damage to your machine.
6
Printing Methods
Unprintable area when printing from a computer
1
1
The figures below show maximum unprintable areas. The unprintable areas may vary depending on the
paper size or settings in the application you are using.
Usage
1
Print
2
Document
Size
Top (1)
Left (2)
Bottom (3)
Right (4)
Letter
4.23 mm
4.23 mm
A4
4.23 mm
4.23 mm
Legal
4.23 mm
4.23 mm
4
3
7
Printing Methods
Loading paper
1
1
Loading paper and print media
1
The machine can feed paper from the standard paper tray, multi-purpose tray or optional lower tray.
When you load paper into the paper tray, note the following:
 If your application software supports paper size selection on the print menu, you can select it through the
software. If your application software does not support it, you can set the paper size in the printer driver or
by using the control panel buttons.
Loading paper in the standard paper tray and the optional lower tray
1
Load up to 250 sheets of paper in the standard paper tray (Tray 1). You can also load up to 500 sheets in the
optional lower tray (Tray 2). Paper can be loaded up to the maximum paper mark (
) which is identified
on the right side of the paper tray. (For the recommended paper to use, see Acceptable paper and other print
media on page 2.)
Printing on plain paper, thin paper, or recycled paper from Tray 1 and Tray 2
a
1
Pull the paper tray completely out of the machine.
8
Printing Methods
b
While pressing the blue paper-guide release levers (1), slide the paper guides to fit the size of paper you
are loading in the tray. Make sure that the guides are firmly in the slots.
1
c
Fan the stack of paper well to avoid paper jams and misfeeds.
9
1
Printing Methods
d
Load paper in the tray and make sure:
 The paper is below the maximum paper mark (
1
) (1).
Over filling the paper tray will cause paper jams.
 The side to be printed on is face down.
 The paper guides touch the sides of the paper so it will feed correctly.
1
e
f
Put the paper tray firmly back in the machine. Make sure that it is completely inserted into the machine.
Lift up the support flap (1) to prevent paper from sliding off the face-down output tray, or remove each
page as soon as it comes out of the machine.
1
10
Printing Methods
g
Change the printer driver settings for your operating system (for details, see Chapter 2: Driver and
Software).
1
Choose the option you want from each of the following drop-down lists:
 Paper Size
A4
Letter
Legal
Executive
A5
JIS B5
Folio
A5 Long Edge
A6
For the acceptable paper sizes, see Paper type and size on page 2.
 Media Type
Plain Paper
Thin Paper
Recycled Paper
 Paper Source
Tray1
Tray2 (if available)
For other settings, see Chapter 2: Driver and Software.
NOTE
The name of options in the drop-down lists may vary depending on your operating system and its version.
h
Send the print job to the machine.
11
Printing Methods
Loading paper in the multi-purpose tray (MP tray)
1
1
You can load up to three envelopes, one sheet of glossy paper, other special print media, or up to 50 sheets
of plain paper in the MP tray. Use this tray to print on thick paper, bond paper, labels, envelopes or glossy
paper. (For the recommended paper to use, see Acceptable paper and other print media on page 2.)
Printing on plain paper, thin paper, recycled paper, bond paper, or glossy paper from the MP
tray
a
Open the MP tray and lower it gently.
b
Pull out the MP tray support (1) and unfold the flap (2).
1
2
1
12
Printing Methods
c
Load paper in the MP tray, making sure:
1
 The paper stays under the maximum paper tab (1).
 The paper's leading edge (top of paper) is positioned between the
and
arrows (2).
 The side to be printed on must be face up with the leading edge in first.
 The paper guides touch the sides of the paper so it will feed properly.
2
1
NOTE
When you are using glossy paper, load only one sheet at a time in the MP tray to avoid a paper jam.
d
Lift up the support flap to prevent paper from sliding off the face-down output tray, or remove each page
as soon as it comes out of the machine.
13
Printing Methods
e
Change the printer driver settings for your operating system (for details, see Chapter 2: Driver and
Software).
1
Choose the option you want from each of the following drop-down lists:
 Paper Size
A4
Letter
Legal
Executive
A5
A5 Long Edge
A6
B5
JIS B5
3x5
Folio
Customized paper size 1
1
You can define your original paper size by choosing User Defined... in Windows® printer driver, PostScript Custom Page Size in
BR-Script printer driver for Windows®, or Manage Custom Sizes... in Macintosh printer drivers.
For the acceptable paper sizes, see Paper type and size on page 2.
 Media Type
Plain Paper
Thin Paper
Recycled Paper
Bond Paper
Glossy Paper
 Paper Source
MP Tray
For other settings, see Chapter 2: Driver and Software.
NOTE
The names of options in the drop-down lists may vary depending on your operating system and its version.
f
Send the print job to the machine.
14
Printing Methods
Printing on thick paper, labels and envelopes from the MP tray
1
When the back cover (face-up output tray) is pulled down, the machine has a straight paper path from the MP
tray through to the back of the machine. Use this paper feed and output method when you print on thick paper,
labels, or envelopes. (For the recommended paper to use, see Acceptable paper and other print media
on page 2 and Envelopes on page 5.)
Before loading, press the corners and sides of the envelopes to make them as flat as possible.
a
Open the back cover (face-up output tray).
b
(For printing envelopes only)
Pull down the two grey levers, one on the left side and one on the right side, toward you as shown in the
illustration.
15
1
Printing Methods
c
Open the MP tray and lower it gently.
1
d
Pull out the MP tray support (1) and unfold the flap (2).
2
1
e
Load paper, labels, or envelopes in the MP tray, making sure:
 The number of envelopes in the MP tray does not exceed three.
 The paper, labels or envelopes stay under the maximum paper tab (1).
 The paper's leading edge (top of paper) is positioned between the
and
arrows (2).
 The side to be printed on is face up.
2
1
16
Printing Methods
f
Change the printer driver settings for your operating system (for details, see Chapter 2: Driver and
Software).
1
Choose the option you want from each of the following drop-down lists:
 Paper Size
For printing thick paper or labels
A4
Letter
Legal
Executive
A5
A5 Long Edge
A6
B5
JIS B5
3x5
Folio
Customized paper size 1
For printing envelopes
Com-10
DL
C5
Monarch
Customized paper size 1
1
You can define your original paper size by choosing User Defined... in Windows® printer driver, PostScript Custom Page Size in
BR-Script printer driver for Windows®, or Manage Custom Sizes... in Macintosh printer drivers.
For the acceptable paper sizes, see Paper type and size on page 2.
17
Printing Methods
 Media Type
1
For printing thick paper
Thick Paper
Thicker Paper
For printing labels
Label
For printing envelopes
Envelopes
Env. Thin
Env. Thick
 Paper Source
MP Tray
For other settings, see Chapter 2: Driver and Software.
NOTE
• The name of options in the drop-down lists may vary depending on your operating system and its version.
• When you use Envelope #10, choose Com-10 (for Windows®) or Envelope #10 (for Macintosh) from the
Paper Size drop-down list.
• For other envelopes that are not listed in the printer driver, such as Envelope #9 or Envelope C6, choose
User Defined... (for Windows® printer driver), PostScript Custom Page Size (for BR-Script printer driver
for Windows®), or Manage Custom Sizes... (for Macintosh printer driver).
g
Send the print job to the machine.
NOTE
• Remove each envelope as soon as it has been printed. Stacking the envelopes may cause them to jam
or curl.
• If envelopes or thick paper get smudged during printing, set the Media Type to Env. Thick or Thicker
Paper to increase the fixing temperature.
• If the envelopes are creased after they are printed, see Improving the print quality on page 192.
• If your thick paper curls during printing, load only one sheet at a time in the MP tray.
• Envelope joints that are sealed by the manufacturer should be secure.
• All sides of the envelope should be properly folded without wrinkles or creases.
18
Printing Methods
h
i
(For printing envelopes only)
When you have finished printing, reset the two grey levers that you pulled down in step b back to their
original positions.
Close the back cover (face-up output tray).
19
1
Printing Methods
2-sided printing
1
1
The supplied printer drivers all enable 2-sided printing. (Windows® Users) For more information about how
to choose the settings, see the Help text in the printer driver.
Guidelines for printing on both sides of the paper
1
 If the paper is thin, it may wrinkle.
 If paper is curled, straighten it and put it back in the paper tray. If the paper continues to curl, replace the paper.
 If the paper is not feeding correctly, it may be curled. Remove the paper and straighten it. If the paper
continues to curl, replace the paper.
 When you use the manual 2-sided setting, it is possible that there may be paper jams or poor print quality.
(If the paper jams, see Paper jams on page 176. If you have a print quality problem, see Improving the
print quality on page 192.)
NOTE
Make sure that the paper tray is completely inserted in the machine.
20
Printing Methods
Automatic 2-sided printing
1
1
If you are using the Macintosh Printer Driver, see 2-sided Printing on page 75.
Automatic 2-sided printing using the Windows® printer driver
a
1
Change the printer driver settings for your operating system (for details, see Chapter 2: Driver and
Software).
Choose the option you want from each of the following drop-down lists:
 Paper Size
A4
 Media Type
Plain Paper
Recycled Paper
Thin Paper
Glossy Paper (MP Tray only)
 Paper Source
Tray1
MP Tray
Tray2 (if available)
 2-sided / Booklet
2-sided
 2-sided Type in 2-sided Settings
There are four options for each orientation (see 2-sided / Booklet on page 38).
 Binding Offset in 2-sided Settings
Specify the offset for binding (see 2-sided / Booklet on page 38).
NOTE
• Do not use bond paper.
• The name of options in the drop-down lists may vary depending on your operating system and its version.
For other settings, see Chapter 2: Driver and Software.
b
Send the print job to the machine. The machine will print on both sides of the paper automatically.
21
Printing Methods
Automatic 2-sided printing using the BR-Script printer driver for Windows®
a
1
1
Change the printer driver settings for your operating system (for details, see Chapter 2: Driver and
Software).
Choose the option you want from each of the following drop-down lists:
 Paper Size
A4
 Media Type
Plain Paper
Recycled Paper
Thin Paper
Glossy Paper (MP Tray only)
 Paper Source
Tray1
MP Tray
Tray2 (if available)
 Print on Both Sides
Flip on Short Edge
Flip on Long Edge
 Page Order
Front to Back
Back to Front
NOTE
• Do not use bond paper.
• The name of options in the drop-down lists may vary depending on your operating system and its version.
For other settings, see Chapter 2: Driver and Software.
b
Send the print job to the machine. The machine will print on both sides of the paper automatically.
22
Printing Methods
Manual 2-sided printing
1
1
The BR-Script printer driver for Windows® does not support manual 2-sided printing.
If you are using the Macintosh Printer Driver, see Manual 2–sided Printing on page 75.
Manual 2-sided printing using the Windows® printer driver
a
1
Change the printer driver settings for your operating system (for details, see Chapter 2: Driver and
Software).
Choose the option you want from each of the following drop-down lists:
 Paper Size
You can use all the paper sizes specified for the tray you are using.
 Media Type
You can use all the media types that are specified for the tray you are using, except envelopes and
labels, which have only one print side.
 Paper Source
Tray1
MP Tray
Tray2 (if available)
 2-sided / Booklet
2-sided (Manual)
 2-sided Type in 2-sided Settings
There are four options for each orientation (see 2-sided / Booklet on page 38).
 Binding Offset in 2-sided Settings
Specify the offset for binding (see 2-sided / Booklet on page 38).
For other settings, see Chapter 2: Driver and Software.
b
Send the print job to the machine. The machine will print all the even-numbered pages on one side of
the paper first. Then, the Windows® driver instructs you (with a pop-up message) to reinsert the paper
to print the odd-numbered pages.
NOTE
Before reinserting the paper, straighten it well, or you may get a paper jam. Very thin or thick paper is not
recommended.
23
Printing Methods
Printing from a USB flash drive or digital camera supporting
mass storage
1
1
With the Direct Print feature, you do not need a computer for printing. You can print by just plugging your USB
flash drive into the machine’s USB direct interface. You can also connect and print directly from a camera set
to USB mass storage mode.
You can use a USB flash drive that has the following specifications:
USB Class
USB Mass Storage Class
USB Mass Storage Sub Class
SCSI or SFF-8070i
Transfer protocol
Bulk transfer Only
Format
1
1
FAT12/FAT16/FAT32
Sector size
Max. 4096 Byte
Encryption
Encrypted devices are not supported.
NTFS format is not supported.
NOTE
• Some USB flash drives may not work with the machine.
• If your camera is in PictBridge mode, you cannot print from it. See the documentation supplied with your
camera to switch from PictBridge mode to mass storage mode.
24
Printing Methods
Creating a PRN file for direct printing
1
1
NOTE
The screens in this section may vary depending on your application and operating system.
a
b
From the menu bar of an application, click File, then Print.
Choose Brother HL-XXXX Printer (1) and check the Print to file box (2). Click Print.
1
2
c
Choose the folder you want to save the file to and type the file name if prompted.
If you are prompted for a file name only, you can also specify the folder you want to save the file in by
typing the directory name. For example: C:\Temp\FileName.prn
If a USB flash drive is connected to your computer, you can save the file directly to the USB flash drive.
25
Printing Methods
Printing directly from the USB flash drive or digital camera supporting mass
storage
1
NOTE
• Make sure your digital camera is turned on.
• Your digital camera must be switched from PictBridge mode to mass storage mode.
a
Connect your USB flash drive or digital camera to the USB direct interface (1) on the front of the machine.
The LCD displays the Checking Device message.
1
1
NOTE
• When the machine is in the Deep Sleep mode, the LCD does not show any information even if you
connect a USB flash drive to the USB direct interface connector. Press any of the Menu buttons to wake
up the machine.
• If your machine has been set to Secure Function Lock On, you may not be able to access Direct Print
(see the Network User's Guide).
26
1
Printing Methods
b
Press a or b ( + or -) to choose the folder name or file name you want to print.
If you have selected the folder name, press OK. Press a or b ( + or -) to choose the file name, and then
press OK.
NOTE
To print an index of the files, press a or b ( + or -) to choose Index Print. Press OK or Go to start
printing.
c
Do one of the following:
 To change the current settings, Go to step d.
 If you do not want to change the current settings, press Go. Go to step f.
d
Press a or b ( + or -) to display the setting you want to change, and then press OK. Press a or b ( + or -)
to select the option you want, and then press OK.
NOTE
• You can choose the following settings:
Paper Size
Media Type
Multiple Page
Orientation
2-sided
Collate
Tray Use
Print Quality
PDF Option
Output Color
• Depending on the file type, some of these settings may not appear.
e
Do one of the following:
 To change another setting, repeat step d.
 If you do not want to change other settings, press Go and go to step f.
f
Press a or b ( + or -) to enter the number of copies you want.
27
1
Printing Methods
g
Press OK or Go to start printing.
1
IMPORTANT
• To prevent damage to your machine, DO NOT connect any device other than a digital camera or USB
flash drive to the USB direct interface.
• DO NOT remove the USB flash drive or digital camera from the USB direct interface until the machine
has finished printing.
NOTE
You can change the default settings for Direct Print by using the control panel when the machine is not in
the Direct Print mode. Press a or b ( + or -) to enter the Direct Print menu. (See Direct Print
on page 102.)
28
2
Driver and Software
2
Printer driver
2
2
A printer driver is software that translates data from the format used by a computer to the format that a
particular printer needs. Typically, this format is page description language (PDL).
The printer drivers for the supported versions of Windows® and Macintosh are on the CD-ROM we have
supplied (Windows® only) or on the Brother Solutions Center website at http://solutions.brother.com/. Install
the drivers by following the steps in the Quick Setup Guide. The latest printer drivers can be downloaded from
the Brother Solutions Center website at:
http://solutions.brother.com/
For Windows®
2
 Windows® printer driver (the recommended printer driver for this product)
 BR-Script printer driver (PostScript® 3™ language emulation) 1
1
Install the driver using the Custom Install from the CD-ROM.
For Macintosh 1
2
 Macintosh printer driver (the recommended printer driver for this product)
 BR-Script printer driver (PostScript® 3™ language emulation) 2
1
To download the printer driver for Macintosh, please visit your model page at http://solutions.brother.com/.
2
For the installation instruction of the driver, visit http://solutions.brother.com/.
For Linux® 1 2
2
 LPR printer driver
 CUPS printer driver
1
For more information and to download the printer driver for Linux, please visit your model page at http://solutions.brother.com/ or use the link on
the CD-ROM we have supplied.
2
Depending on Linux distributions, the driver may not be available or it may be released after the initial release of your model.
29
Driver and Software
Printing a document
2
When the machine receives data from your computer, it begins printing by picking up paper from the paper
tray, multi-purpose tray or optional lower tray. The multi-purpose tray can feed many types of paper and
envelopes (see Paper Tray Capacity on page 3).
a
From your application, choose the Print command.
If other printer drivers are installed on your computer, choose Brother HL-XXXX series (where XXXX
is your model name) as your printer driver from the Print or Print Settings menu in your software
application, and then click OK or Print to begin printing.
b
Your computer sends the print job to the machine. The Data LED will blink and the LCD will show
Printing.
c
When the machine finishes printing all the jobs, the Data LED finishes blinking.
NOTE
• Select the paper size and orientation in your application software.
• If your application software does not support your custom paper size, choose the next largest paper size.
• Then adjust the print area by changing the right and left margins in your application software.
30
2
Driver and Software
Printer driver settings
2
You can change the following printer settings when printing from your computer:
Windows® printer
driver
BR-Script printer
driver for
Windows®
Macintosh Printer
Driver
2
BR-Script printer
driver for
Macintosh
Paper Size
Orientation
Copies
Media Type
Print Quality
Document Type
Colour/Mono
Multiple Page
2–sided 1 / Booklet 2
Paper Source
Scaling
Reverse Print
Use Watermark
Header-Footer Print
Toner Save Mode
Secure Print
Administrator
User Authentication
Colour Calibration
Sleep Time
Improve Print Output
Skip Blank Page
Print Text in Black
Print Archive
Print Profile
1
Manual 2-sided printing is not available with the BR-Script printer driver for Windows®.
2
Booklet is not available with the Macintosh printer driver and the BR-Script printer driver for Macintosh.
31
Driver and Software
Windows®
2
Accessing the printer driver settings
a
2
(For Windows® XP and Windows Server® 2003)
Click Start > Printers and Faxes.
(For Windows Vista® and Windows Server® 2008)
Click the
(Start) button > Control Panel > Hardware and Sound > Printers.
(For Windows® 7 and Windows Server® 2008 R2)
Click the
(Start) button > Devices and Printers.
(For Windows® 8 and Windows Server® 2012)
Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings
> Control Panel. In the Hardware and Sound (Hardware) group, click View devices and printers.
(For Windows Server® 2012 R2)
Click Control Panel on the Start screen. In the Hardware group, click View devices and printers.
b
Right-click the Brother HL-XXXX series icon (where XXXX is your model name) and select
Printer properties (Properties), and Brother HL-XXXX series if needed. The printer properties dialog
box appears.
c
Click the General tab, and then click Preferences... (Printing Preferences...). To configure the tray
settings, click the Device Settings tab.
32
2
Driver and Software
Features in the Windows® printer driver
2
For more information, see the Help text in the printer driver.
NOTE
2
®
• The screens in this section are from Windows 7. The screens on your computer will vary depending on
your operating system.
• To access the printer driver settings, see Accessing the printer driver settings on page 32.
Basic tab
2
Change the Page Layout settings by clicking the illustration on the left side of the Basic tab.
1
4
2
3
5
a
Choose the Paper Size, Orientation, Copies, Media Type, Print Quality, Colour / Mono and
Document Type (1).
b
c
d
e
Choose Multiple Page and 2-sided / Booklet (2).
Choose the Paper Source (3).
Review the displayed list of settings (4).
Click OK to confirm the settings.
To return to the default settings, click Default, then OK.
NOTE
To preview your document before printing, select the Print Preview check box (5).
33
Driver and Software
Paper Size
2
From the drop-down list choose the Paper Size you are using.
Orientation
2
Orientation selects the position of how your document will be printed (Portrait or Landscape).
Portrait (Vertical)
Landscape (Horizontal)
Copies
2
Click a or b to enter the number of copies to be printed.
 Collate
With the Collate check box selected, one complete copy of your document will be printed and then
repeated for the number of copies you selected. If the Collate check box is not selected, then each page
will be printed for all the copies before the next page of the document is printed.
Collate selected
Collate cleared
Media Type
2
You can use the following types of media in your machine. For the best print quality, select the type of media
that matches the paper you are using.
 Plain Paper
 Thin Paper
 Thick Paper
 Thicker Paper
 Bond Paper
 Envelopes
 Env. Thick
 Env. Thin
 Recycled Paper
 Label
 Glossy Paper
34
2
Driver and Software
NOTE
• When using ordinary plain paper 60 to 105 g/m2 choose Plain Paper. When using heavier weight paper
or rough paper choose Thick Paper or Thicker Paper. For bond paper, choose Bond Paper.
2
• When using envelopes, choose Envelopes. If the toner is not fixed to the envelope correctly when
Envelopes is selected, choose Env. Thick. If the envelope is crumpled when Envelopes is selected,
choose Env. Thin. For more information, see Paper Tray Capacity on page 3.
• When Label is selected in the printer driver, the machine will feed the paper from the MP tray, even if MP
Tray is not selected as the paper source.
Print Quality
2
Choose one of the following print quality settings:
 Normal (600 x 600 dpi)
600600 dpi. Recommended for ordinary printing. Use this mode for good print quality with reasonable
print speeds.
 Fine (2400 dpi class)
2400 dpi class. The finest print mode. Use this mode to print precise images such as photographs. Since
the print data is much larger than in Normal mode, processing time / data transfer time and print time will
be longer.
NOTE
The print speed will change depending on the print quality setting you choose. Higher print quality takes
longer to print, while lower print quality takes less time to print.
Colour / Mono
2
You can change the Colour/Mono settings in the printer driver as follows:
 Auto
The machine checks the content of the document for colour. If colour is detected anywhere in the
document, it will print the whole of the document using all the colours. In other words, it will mix some of
the toners to help achieve every shade detected in the document, increasing the density of toner applied
to the page. If no colour content is detected, it will print the document in monochrome. The default setting
on your machine is Auto.
 Colour
Whether the document contains colour or just monochrome, your machine will print the document using
all the colours.
 Mono
Select Mono if the document has only black and greyscale text and objects. If your document contains
colour, this mode prints the document in 256 levels of grey using the black toner.
35
Driver and Software
NOTE
• The machine’s colour sensor is very sensitive and may perceive faded black text or an off-white
background as colour. If you know that your document is black and white and you want to conserve colour
toner, select Mono mode.
2
• If either the Cyan, Magenta or Yellow toner reaches the end of its life while printing a colour document, the
print job cannot be completed. You can cancel your print job and choose to start the print job again in
Mono mode, as long as Black toner is available.
Document Type
2
Use Document Type to select the optimal settings for printing the relevant type of data.
 Document (Standard)
Use this mode for printing a combination of graphics and text.
 Photo / Image
Use this mode for printing photos or images.
 Document (Mixed)
Use this mode for printing combinations of graphics/text and photos/images.
NOTE
This mode takes longer to print the data.
 Manual
Choosing Manual allows you to select the settings manually by clicking the Settings button.
Settings dialog box
2
To change the following settings, click Settings... in the Basic tab.
 Colour Mode
The following options are available in colour Matching mode:
• Normal
This is the default colour mode.
• Vivid
The colour of all elements are adjusted to become a brighter colour.
• Auto
The printer driver selects the Colour Mode type.
NOTE
Choosing this option may take longer to print the data.
• None
36
Driver and Software
 Import...
To adjust the print configuration of a particular image, click Settings. When you have finished adjusting
the image parameters, such as brightness and contrast, import those settings as a print configuration file.
Use the Export... option to create a print configuration file from the current settings.
2
 Export...
To adjust the print configuration of a particular image, click Settings. When you have finished adjusting
the image parameters, such as brightness and contrast, export those settings as a print configuration file.
Use the Import... option to load a previously exported configuration file.
 Improve Grey Colour
You can improve the image quality of a shaded area.
 Enhance Black Printing
If a black graphic does not print correctly, choose this setting.
 Improve Thin Line
You can improve the image quality of thin lines.
 Improve Pattern Printing
Select this option if printed fills and patterns are different from the patterns and fills you see on your
computer.
Multiple Page
2
The Multiple Page selection can reduce the image size of a page to allow multiple pages to be printed on one
sheet of paper or to enlarge the image size for printing one page on multiple sheets of paper.
 Page Order
When the N in 1 option is selected, the page order can be selected from the drop-down list.
 Border Line
When using the Multiple Page feature to print multiple pages on one sheet, you can choose to have a solid
border, dash border or no border around each page on the sheet.
 Print cut-out line
When the 1 in NxN pages option is selected, the Print cut-out line option can be selected. This option
allows you to print a faint cut-out line around the printable area.
37
Driver and Software
2-sided / Booklet
2
To print a booklet or do 2-sided printing, use this option.
 None
2
Disable 2-sided printing.
 2-sided / 2-sided (Manual)
To do 2-sided printing, use these options.
• 2-sided
The machine prints on both sides of the paper automatically.
• 2-sided (Manual)
The machine prints all the even numbered pages first. Then the printer driver will stop and show the
instructions required to re-insert the paper. When you click OK the odd numbered pages will be printed.
When you choose 2-sided or 2-sided (Manual), the 2-sided Settings... button becomes available to
choose. You can choose from the following options in the 2-sided Settings dialog box:
• 2-sided Type
There are four types of 2-sided binding directions available for each orientation.
Portrait
Long Edge (Left)
Long Edge (Right)
Short Edge (Top)
Short Edge (Bottom)
Long Edge (Bottom)
Short Edge (Right)
Short Edge (Left)
Landscape
Long Edge (Top)
• Binding Offset
When you check Binding Offset, you can also specify the offset for binding in inches or millimetres.
38
Driver and Software
 Booklet / Booklet (Manual)
Use this option to print a document in booklet format using 2-sided printing; it will arrange the document
according to the correct page number and allow you to fold at the centre of the print output without having
to change the order of the page numbers.
• Booklet
The machine prints on both sides of the paper automatically.
• Booklet (Manual)
The machine prints all the even numbered sides first. Then the printer driver will stop and show the
instructions required to reload the paper. When you click OK the odd numbered sides will be printed.
When you choose Booklet or Booklet (Manual), the 2-sided Settings... button becomes available to
choose. You can choose the following settings in the 2-sided Settings dialog box.
• 2-sided Type
There are two types of 2-sided binding directions available for each orientation.
Portrait
Left Binding
Landscape
Right Binding
Top Binding
Bottom Binding
• Booklet Printing Method
When Divide into Sets is selected:
This option allows you to print the whole booklet in smaller individual booklet sets, and it still allows you
to fold at the center of the smaller individual booklet sets without having to change the order of the page
numbers. You can specify the number of sheets in each smaller booklet, from 1 to 15. This option is
helpful for folding a printed booklet that has a large number of pages.
• Binding Offset
Check Binding Offset to specify the offset for binding in inches or millimetres.
39
2
Driver and Software
Paper Source
2
You can choose Auto Select, Tray1, Tray2 1 or MP Tray and specify separate trays for printing the first page
and for printing from the second page onward.
1
2
Available if the optional tray is installed.
Print Preview
2
Preview a document before it is printed. If you check the Print Preview check box the Print Preview Viewer
window will open before printing starts.
1
2
 (1) Page List Area
The Page List Area displays the page numbers for the actual pages that will be printed. If you choose a
page in this list, a preview of the print results for the page will be displayed in the Preview Area. If you do
not want to print a page, clear the check box.
 (2) Preview Area
The Preview Area displays a preview of the print results for the pages chosen in the Page List Area.
NOTE
• If the Booklet setting was selected in the Printer driver settings, you cannot use the Print Preview option.
• If the 2-sided setting was selected in the Printer driver settings, you cannot delete pages using the Page
List Area.
40
Driver and Software
Advanced tab
2
2
1
2
3
4
5
6
7
8
9
Change the tab settings by clicking the following settings:
 (1) Scaling
 (2) Reverse Print
 (3) Use Watermark
 (4) Header-Footer Print
 (5) Toner Save Mode
 (6) Secure Print
 (7) Administrator
 (8) User Authentication
 (9) Other Print Options
Scaling
2
Select an option to change the scale of the printed image.
Reverse Print
2
Select Reverse Print to rotate the page 180 degrees.
41
Driver and Software
Use Watermark
2
Add a logo or text to your document as a watermark. Choose one of the preset Watermarks, or use an image
file that you have created. Check Use Watermark, and then click the Settings... button.
2
Watermark Settings
2
 Bring To Front
Select this check box to overlay the selected characters or image onto your printed document.
 In Outline Text
Select this check box if you want to print only an outline of a text watermark.
 Custom Settings
Select this check box if you want to print one watermark on the first page and a different watermark on the
following pages.
42
Driver and Software
 Edit Watermark
Click the Add button to add the watermark settings, and then choose Use Text or Use Image File in
Watermark Style.
2
• Title
Type an appropriate title for the watermark.
• Text
Type your Watermark Text into the Text box, and then choose the Font, Style, Size and Choose
Colour....
• Image File
Type the file name and location of the Image File you want to use as the Watermark in File, or click
Browse to search for the file. Bitmap, JPEG and PNG file formats are supported. The scaling of the
image can be adjusted from 25 - 999%.
• Position
Use this setting to control the position of the watermark on the page.
43
Driver and Software
Header-Footer Print
2
2
When this feature is enabled, it will print the date and time on your document from your computer’s system
clock and the computer login user name or the text you typed. Click Settings to customize.
 ID Print
Select Login User Name to print your computer login user name. To print a different name, select Custom
and type a name in the Custom text box.
Toner Save Mode
2
Conserve toner use with this feature. When you set Toner Save Mode to On, print appears lighter. The
default setting is Off (unchecked).
NOTE
We do not recommend Toner Save Mode for printing photo or greyscale images.
44
Driver and Software
Secure Print
2
2
Secure documents are documents that are password-protected when they are sent to the machine. Only the
people who know the password will be able to print them. Since the documents are secured at the machine,
you must enter the password using the control panel of the machine to print them.
To send a secured document:
a
b
c
Click Settings... from Secure Print and check Secure Print.
Enter your password and click OK.
To print a secured document, you must enter your password using the control panel of the machine
(see Printing Secure documents on page 104).
To delete a secured document:
You must use the control panel of the machine to delete a secured document (see Printing Secure documents
on page 104).
45
Driver and Software
Administrator
2
Administrators have the authority to limit access to settings such as scaling and watermark.
2
 Password
Type the password in this box.
NOTE
Click Set Password... to change the password.
 Copies Lock
Select this check box to lock the Copies selection in the Basic tab to prevent users from printing multiple
copies.
 Multiple Page & Scaling Lock
Select this check box to lock the multiple page and scaling settings.
 Colour / Mono Lock
Select this check box to lock the Colour/Mono settings as Mono to prevent colour printing.
 Watermark Lock
Select this check box to lock the settings of the Watermark option to prevent changes being made.
 Header-Footer Print Lock
Select this check box to lock the settings of the Header-Footer Print option to prevent changes being
made.
User Authentication
2
If you are restricted from using computer to print by the Secure Function Lock feature, you can check your
current print status. Click Check Print Status to see your computer login name information, such as the
restricted features and the remaining number of pages you are allowed to print when you are using the
machine on a network. The Authentication result dialog box appears.
To cause the Authentication result dialog box to open each time you print, check the Show print status
before printing check box.
For more information about Secure Function Lock, see the Network User's Guide
46
Driver and Software
Other Print Options
2
2
You can set the following in Printer Function:
 Colour Calibration
 Sleep Time
 Improve Print Output
 Skip Blank Page
 Print Text in Black
 Print Archive
Colour Calibration
2
The output density of each colour may vary depending on the temperature and humidity of the machine's
environment. This setting helps you improve colour density by letting the printer driver use the colour
calibration data stored in your machine.
 Use Calibration Data
If you select this check box, the printer driver will use the calibration data retrieved from the machine to set
colour matching in the printer driver. This will ensure consistent print quality.
 Get Device Data Automatically
If you select this check box, the printer driver will use the colour calibration data from your machine.
 Start Colour Calibration
If you click this button, your machine will start the colour calibration process, and then the printer driver will
use the calibration data from your machine.
47
Driver and Software
Sleep Time
2
When the machine does not receive data for a certain period of time, it enters Sleep mode. In Sleep mode,
the machine acts as though it were turned off. When you choose Printer Default, the timeout setting will be
reset to the specific time set at the factory; this can be altered in the driver. Intelligent Sleep mode adjusts to
the most appropriate timeout setting depending on the frequency of your machine use.
2
While the machine is in Sleep mode, the LCD displays Sleep, but the machine can still receive data.
Receiving a print job will wake up the machine to start printing.
Improve Print Output
2
This feature allows you to improve a print quality problem.
 Reduce Paper Curl
Select this setting to reduce paper curl.
If you are printing only a few pages, you do not have to choose this setting. We recommend changing the
printer driver setting in Media Type to a thin setting.
NOTE
This operation will decrease the temperature of the machine's fusing process.
 Improve Toner Fixing
Select this setting to improve the toner fixing capabilities. If this selection does not provide enough
improvement, change the printer driver setting in Media Type to a thick setting.
NOTE
This operation will increase the temperature of the machine's fusing process.
48
Driver and Software
Skip Blank Page
2
If Skip Blank Page is selected, the printer driver detects blank pages and excludes them from printing.
NOTE
2
This option does not work with the following options:
• Use Watermark
• Header-Footer Print
• N in 1 and 1 in NxN Pages in Multiple Page
• 2-sided (Manual), Booklet, Booklet (Manual) and 2-sided with Binding Offset in 2-sided / Booklet
Print Text in Black
2
Select this option to print all text in Black only.
NOTE
It may not work with certain characters.
Print Archive
2
A copy of your printout can be saved as a PDF file to your computer. To change the file size, move the File
Size slider to the right or left. The resolution is set according to the file size.
NOTE
By enabling this feature, there may be a longer wait before your machine begins printing.
49
Driver and Software
Print Profiles tab
2
Print Profiles are editable presets designed to give you quick access to frequently used printing
configurations.
2
5
1
2
4
3
 (1) Print profile list box
 (2) Delete Profile
 (3) Always show Print Profiles tab first
 (4) Add Profile
 (5) Current print profile view
a
b
c
Choose your profile from the print profile list box.
To display the Print Profiles tab at the front of the window every time you print, click Always show Print
Profiles tab first.
Click OK to apply your chosen profile.
Add Profile
2
Click the Add Profile button to display the Add Profile dialog box. Add up to 20 new profiles with your
preferred settings.
a
b
c
Type a title in Name.
Choose an icon you want to use from the Icon list, then click OK.
The settings shown on the left side of the printer driver window will be saved.
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Driver and Software
Delete Profile
2
Click Delete Profile to display the Delete Profile dialog box. You can delete any of the profiles you have
added.
a
b
c
2
Choose your profile from the print profile list box.
Click Delete.
The selected profile will be deleted.
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Driver and Software
Device Settings tab
2
NOTE
To access the Device Settings tab, see Accessing the printer driver settings on page 32.
2
You can define the paper size for each paper tray and auto detect the serial number in the Device Settings
tab as follows.
1
3
2
4
 (1) Available Options / Installed Options
You can manually add and remove the options that are installed on the machine. Tray settings will match
the installed options.
 (2) Paper Source Setting
Click the Auto Detect (4) button to detect and display the machine's serial number and paper size setting
for the paper trays.
 (3) Serial No.
By clicking Auto Detect (4), the printer driver will probe the machine and display its serial number. If it fails
to receive the information, the screen displays “---------------”.
 (4) Auto Detect
The Auto Detect setting finds the currently installed optional devices and displays the available options in
the printer driver. When you click Auto Detect, options that are installed on the machine will be listed in
Available Options (1). Manually add or remove the options by choosing an optional device you want to
add or remove, and then clicking Add or Remove.
NOTE
The Auto Detect (4) setting is not available under the following machine conditions:
• The machine is turned off.
• The machine is in an error state.
• The machine is connected to the print server using a USB cable in a shared network environment.
• The cable is not connected to the machine correctly.
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Driver and Software
Support
2
Click Support... in the Printing Preferences dialog box.
2
1
2
3
4
5
6
 (1) Brother Solutions Center
Click this button to visit the Brother Solutions Center website (http://solutions.brother.com/) for information
about your Brother product including FAQs (Frequently Asked Questions), User’s Guides, driver updates
and tips for using your machine.
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Driver and Software
 (2) Original Supplies Website
Click this button to visit our website for original Brother supplies.
 (3) Brother CreativeCenter
2
Click this button to visit our website for free online solutions for business and home users.
 (4) Print Settings
Click this button to print pages that show how the internal settings of the machine have been configured.
 (5) Check Setting...
Click this button to check the printer driver settings.
 (6) About...
Click this button to view a list of the printer driver files and version information.
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Driver and Software
BR-Script 3 printer driver features (PostScript® 3™ language emulation)
2
NOTE
The screens in this section are from Windows® 7. The screens on your computer may vary depending on
your operating system.
Printing Preferences
2
2
NOTE
To access the Printing Preferences dialog box, click Preferences... in the General tab of the Brother
HL-XXXX BR-Script3 Properties dialog box.
 Layout tab
Change the layout by choosing the settings for Orientation, Print on Both Sides (2-sided), Page Order
and Pages Per Sheet.
• Orientation
Portrait
Landscape
Rotated Landscape
Orientation selects the position of your document on the printed page.
• Print on Both Sides
To do 2-sided printing, choose Flip on Short Edge or Flip on Long Edge.
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Driver and Software
• Page Order
Specify the order in which the pages of your document will be printed. Front to Back prints the
document so that page 1 is on top of the stack. Back to Front prints the document so that page 1 is on
the bottom of the stack.
• Pages Per Sheet
Click Pages Per Sheet to reduce the image size of a page by allowing multiple pages to be printed on
one sheet of paper. Click Booklet to print a document in the booklet style.
• Draw Borders
Select this check box to add a border.
 Paper/Quality tab
Choose the Paper Source.
• Paper Source
Automatically Select
Auto Select by Printer
Tray1
Tray2 1
MP Tray
Automatically Select
Select this option to pull paper from any paper source that has a paper size defined in the printer driver
that matches your document.
Auto Select by Printer
Select this option to pull paper from any paper source that has a paper size defined in the machine that
matches your document.
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Driver and Software
Tray1
Select this option to pull paper from Tray 1.
Tray2
2
Select this option to pull paper from Tray 2. (Available if the optional tray is installed.)
MP Tray
Select this option to pull paper from the multi-purpose tray. The paper size in the multi-purpose tray
must match the size defined in the printer driver.
1
Available if the optional tray is installed.
• Color
Select either Black & White or Color.
 Secure Print tab
Secure documents are documents that are password protected when they are sent to the machine. Only
the people who know the password will be able to print them. Since the documents are secured at the
machine, you must enter the password using the control panel of the machine to print them.
To send a secured document:
a
b
c
Check Secure Print.
Type your password and click OK.
To print the secured document, you must enter your password using the control panel of the machine
(see Printing Secure documents on page 104).
To delete a secured document:
You must use the control panel of the machine to delete a secured document (see Printing Secure
documents on page 104).
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Driver and Software
Advanced options
2
Access the Advanced options by clicking the Advanced... button on the Layout tab or Paper/Quality tab.
2
1
2
a
Choose the Paper Size and Copy Count (1).
 Paper Size
From the drop-down list choose the size of paper you are using.
 Copy Count
The copy selection sets the number of copies that will be printed.
b
Set the Image Color Management, Scaling and TrueType Font settings (2).
 Image Color Management
Specify how to print your colour graphics.
• If you don’t want to enable Image Color Management, click ICM Disabled.
• If you want the calculations for colour matching to be performed on the host computer before it
sends the document to the machine, click ICM Handled by Host System.
• If you want the calculations for colour matching to be performed on your machine, click ICM
Handled by Printer using printer calibration.
 Scaling
Specify whether to reduce or enlarge documents, and by what percentage.
 TrueType Font
Specify the TrueType font options. Click Substitute with Device Font (the default) to use equivalent
printer fonts for printing documents that contain TrueType fonts. This will permit faster printing;
however, you might lose special characters not supported by the printer font. Click Download as
Softfont to download TrueType fonts for printing instead of using printer fonts.
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Driver and Software
c
Change settings by choosing a setting in the Printer Features list (3):
2
3
 Print Quality
Choose one of the following print quality settings:
• Normal (600 x 600 dpi)
600 dpi class. Recommended for ordinary printing. Use this mode for good print quality with
reasonable print speeds.
• Fine (2400 dpi class)
2400 dpi class. The finest print mode. Use this mode to print precise images such as photographs.
Since the print data is much larger than in Normal mode, processing time, data transfer time, and
print time will be longer.
 Media Type
You can use the following types of media in your machine. For the best print quality, select the type
of media you are using.
• Plain Paper
• Thin Paper
• Thick Paper
• Thicker Paper
• Bond Paper
• Envelopes
• Env. Thick
• Env. Thin
• Recycled Paper
• Label
• Glossy Paper
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Driver and Software
 Toner Save Mode
Conserve toner use with this feature. When you set Toner Save Mode to On, print appears lighter.
The default setting is Off.
2
NOTE
We do not recommend Toner Save Mode for printing Photo or greyscale images.
 Sleep Time [Min.]
When the machine does not receive data for a certain period of time, it enters Sleep mode. In Sleep
mode, the machine acts as though it were turned off. When you choose Printer Default, the timeout
setting will be reset to the specific time set at the factory; this can be altered in the driver.
While the machine is in Sleep mode, the LCD displays Sleep, but the machine can still receive data.
Receiving a print job will wake up the machine to start printing.
 Colour / Mono
You can change the Colour/Mono settings in the printer driver as follows:
• Auto
The machine checks the content of the document for colour. If colour is detected anywhere in the
document, it will print the whole of the document using all the colours. In other words, it will mix
some of the toners to help achieve every shade detected in the document, increasing the density
of toner applied to the page. If no colour content is detected, it will print the document in
monochrome. The default setting on your machine is Auto.
• Colour
Whether the document contains colour or just monochrome, your machine will print the document
using all the colours.
• Mono
Select this mode if the document has only black and greyscale text and objects. If your document
contains colour, this mode prints the document in 256 levels of grey using the black toner.
NOTE
• The machine’s colour sensor is very sensitive and may perceive faded black text or an off-white
background as colour. If you know that your document is black and white and you want to conserve colour
toner, select Mono mode.
• If either the Cyan, Magenta or Yellow toner reaches the end of its life while printing a colour document, the
print job cannot be completed. You can cancel your print job and choose to start the print job again in
Mono mode, as long as Black toner is available.
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Driver and Software
 Colour Mode
The following options are available in Colour Matching mode:
• Normal
2
This is the Default colour mode.
• Vivid
The colour of all elements are adjusted to become a more vivid colour.
• None
 Improve Grey Colour
You can improve the image of a shaded area.
 Enhance Black Printing
If a black graphic does not print correctly, choose this setting.
 Halftone Screen Lock
This lock stops other applications from modifying the Halftone settings. The default setting is On.
 High Quality Image Printing
You can get high quality image printing. If you set High Quality Image Printing to On, the print speed
will be slower.
 Improve Print Output
This feature allows you to improve a print quality problem.
• Reduce Paper Curl
If you choose this setting, the paper curl may be reduced. If you are printing only a few pages, you
do not have to choose this setting. We recommend changing the printer driver setting in Media
Type to a thin setting.
NOTE
This operation will decrease the temperature of the machine's fusing process.
• Improve Toner Fixing
If you choose this setting, the toner fixing capabilities may be improved. If this selection does not
provide enough improvement, change the printer driver setting in Media Type to a thick setting.
NOTE
This operation will increase the temperature of the machine's fusing process.
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Driver and Software
Ports tab
2
To change the port where your machine is connected or the path to the network machine you are using,
choose or add the port you want to use.
2
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Driver and Software
Uninstalling the printer driver
2
Uninstall the printer driver that you have installed with the following steps.
NOTE
2
• UnInstall is not available if you originally installed the printer driver from the Windows Add a printer
setting.
• After uninstalling, we recommend restarting your computer to remove files that were in use during the
uninstall.
(Windows® XP, Windows Vista® and Windows® 7)
a
b
c
Click the Start button, point to All Programs, Brother, and then to your machine name.
Click UnInstall.
Follow the instructions on the screen.
(Windows® 8)
a
Click
b
c
d
Click the drop-down list and select your model name (if not already selected).
(Brother Utilities). Brother Utilities screen appears.
Click Tools in the left navigation bar.
Click Uninstall.
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Driver and Software
Status Monitor
2
The Status Monitor utility is a configurable software tool for monitoring the status of one or more devices,
allowing you to get immediate notification of errors.
2
 If you selected the Enable Status Monitor on startup check box during installation, you will find the
button or the Status Monitor icon on the taskbar.
 To show the Status Monitor icon on your taskbar, click the
in the small window. Drag the
button. The Status Monitor icon appears
icon to the taskbar.
Do one of the following:
 Double-click the
icon in the task tray.
 (Windows® XP, Windows Vista® and Windows® 7)
a
b
c
d
Click Start > All Programs > Brother > Brother Utilities. The Brother Utilities screen appears.
Click the drop-down list and select your model name (if not already selected).
Click Tools in the left navigation bar.
Click Status Monitor.
 (Windows® 8)
a
Click
b
c
d
Click the drop-down list and select your model name (if not already selected).
(Brother Utilities). The Brother Utilities screen appears.
Click Tools in the left navigation bar.
Click Status Monitor.
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Driver and Software
Troubleshooting
2
Click the Troubleshooting button to access the Brother Solutions Center at http://solutions.brother.com/ and
visit FAQs on your model page for instructions.
Visit the Genuine Supplies website
2
2
Click the Visit the Genuine Supplies website button for more information on Brother genuine supplies.
NOTE
The automatic firmware update is active when the status monitor feature is enabled.
Monitoring the machine’s status
2
When you start up your computer, the Brother Status Monitor icon appears on the tasktray.
A green icon indicates the normal stand-by condition.
A yellow icon indicates a warning.
A red icon indicates an error has occurred.
A grey icon indicates the offline condition.
The Status Monitor can be displayed in the tasktray or on the desktop of your computer.
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Driver and Software
Macintosh
2
Features in the printer driver (Macintosh)
2
This machine supports Mac OS X 10.7.5, 10.8.x, 10.9.x.
NOTE
The screens in this section are from OS X v10.7.x. The screens on your Macintosh will vary depending on
your operating system version.
Choosing page setup options
2
Select the Paper Size, Orientation and Scale.
a
From an application such as TextEdit, click File, then Page Setup. Make sure Brother HL-XXXX (where
XXXX is your model name.) is chosen in the Format For pop-up menu. Select the settings for Paper
Size, Orientation and Scale, then click OK.
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Driver and Software
b
From an application such as TextEdit, click File, then Print to start printing.
For more page setup options, click the Show Details button.
2
NOTE
Save the current settings as a preset by choosing Save Current Settings as Preset... from the Presets
pop-up menu.
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Driver and Software
Choosing printing options
2
To control special printing features, choose Print Settings from the Print dialog box. For more information
about the available options, see the following descriptions:
2
Cover Page
2
You can choose the following cover page settings:
 Print Cover Page
To add a cover page to your document, use this setting.
 Cover Page Type
Choose a template for the cover page.
 Billing Info
To add the billing information to the cover page, type text in the Billing Info text box.
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Driver and Software
Layout
2
2
 Pages per Sheet
The Pages per Sheet selection can reduce the image size of a page by allowing multiple pages to be
printed on one sheet of paper.
 Layout Direction
When you specify the pages per sheet, you can also specify the direction of the layout.
 Border
To add a border, use this setting.
 Two-Sided
See 2-sided Printing on page 75.
 Reverse page orientation
Select Reverse page orientation to rotate the page 180 degrees.
 Flip horizontally
Select Flip horizontally to print the page as a reflection flipped left-to-right.
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Driver and Software
Secure Print
2
2
 Secure Print:
Secure documents are documents that are password protected when they are sent to the machine. Only
the people who know the password will be able to print them. Since the documents are secured at the
machine, you must enter the password using the control panel of the machine to print them.
To send a secured document:
a
b
c
Select Secure Print.
Type your password, user name and job name, and then click Print.
To print a secured document, you must enter your password using the control panel of the machine
(see Printing Secure documents on page 104).
To delete a secured document, you must use the control panel of the machine to delete it (see Printing
Secure documents on page 104).
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Driver and Software
Print Settings
2
Choose your settings in the Print Settings list:
2
 Media Type
Select one of the following media types:
• Plain Paper
• Thin Paper
• Thick Paper
• Thicker Paper
• Bond Paper
• Envelopes
• Env. Thick
• Env. Thin
• Recycled Paper
• Label
• Glossy Paper
NOTE
When Label is selected in the printer driver, the machine will feed the paper from the MP tray, even if MP
Tray is not selected as the paper source.
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Driver and Software
 Print Quality
Choose one of the following print quality settings:
• Normal
600 dpi class. Recommended for ordinary printing. Use this mode for good print quality with reasonable
print speeds.
• Fine
2400 dpi class. The finest print mode. Use this mode to print precise images such as photographs.
Since the print data is much larger than in Normal mode, processing time, data transfer time, and
printing time will be longer.
NOTE
The print speed will change depending on the print quality setting you choose. Higher print quality takes
longer to print, while lower print quality takes less time to print.
 Color / Mono
You can change the Colour/Mono settings in the printer driver as follows:
• Auto
The machine checks the content of the document for colour. If colour is detected anywhere in the
document, it will print the whole of the document using all the colours. In other words, it will mix some
of the toners to help achieve every shade detected in the document, increasing the density of toner
applied to the page. If no colour content is detected, it will print the document in monochrome. The
default setting on your machine is Auto.
• Color
Whether the document contains colour or just monochrome, your machine will print the document using
all the colours.
• Mono
Select this mode if the document has only black and greyscale text and objects. If your document
contains colour, this mode prints the document in 256 levels of grey using the black toner.
NOTE
• The machine’s colour sensor is very sensitive and may perceive faded black text or an off-white
background as colour. If you know that your document is black and white and you want to conserve colour
toner, select Mono mode.
• If either the Cyan, Magenta or Yellow toner reaches the end of its life while printing a colour document, the
print job cannot be completed. You can cancel your print job and choose to start the print job again in
Mono mode, as long as Black toner is available.
 Paper Source
Choose Auto Select, Tray1, Tray2 1 or MP Tray.
1
Available if the optional tray is installed.
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Driver and Software
Advanced print settings
When you click the triangle mark (c) beside Advanced, the advanced print settings appear.
2
 Toner Save Mode
Conserve toner use with this feature. When you select the Toner Save Mode check box, print appears
lighter. The default setting is off (unchecked).
NOTE
We do not recommend Toner Save Mode for printing Photo or greyscale images.
 Improve Print Output
This feature allows you to improve a print quality problem.
• Reduce Paper Curl
If you choose this setting, the paper curl may be reduced.
If you are printing only a few pages, you do not have to choose this setting. We recommend changing
the printer driver setting in Media Type to a thin setting.
NOTE
This operation will decrease the temperature of the machine's fusing process.
• Improve Toner Fixing
If you choose this setting, the toner fixing capabilities may be improved. If this selection does not
provide enough improvement, change the printer driver setting in Media Type to a thick setting.
NOTE
This operation will increase the temperature of the machine's fusing process.
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Driver and Software
 Sleep Time
When the machine does not receive data for a certain period of time, it enters Sleep mode. In Sleep mode,
the machine acts as though it were turned off. If you choose Printer Default, the timeout setting will be
reset to the specific time set at the factory; this can be altered in the driver. To change the Sleep Time,
select Manual, and then type the time in the text box.
2
While the machine is in Sleep mode, the LCD displays Sleep, but the machine can still receive data.
Receiving a print job will wake up the machine to start printing.
 Other Print Options
• Skip Blank Page
If Skip Blank Page is selected, the printer driver detects blank pages and excludes them from printing.
Color Settings
2
 Color Mode
The following options are available in Color Matching mode:
• Normal
This is the Default colour mode.
• Vivid
The colour of all elements are adjusted to become a more vivid colour.
• None
 Improve Gray Color
You can improve the image of a shaded area.
 Enhance Black Printing
If a black graphic does not print correctly, choose this setting.
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Driver and Software
2-sided Printing
2
 Automatic 2–sided Printing
Select Layout.
2
Choose Long-Edge binding or Short-Edge binding in Two-Sided.
 Manual 2–sided Printing
Select Paper Handling.
• Choose Even Only and Print. Reload the printed paper into the tray (blank side face down in Tray 1
Tray 2, or blank side face up in the MP tray). Choose Odd Only and Print.
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Driver and Software
Features in the BR-Script3 printer driver (PostScript® 3™ language emulation)
2
This section introduces the distinctive operations of the BR-Script3 printer driver. For the basic operations of
the BR-Script3 printer driver, see Features in the printer driver (Macintosh) on page 66 for Page Setup,
Cover Page, Paper Source and Layout.
Choosing printing options
2
2
To control special print features, choose Printer Features in the Print dialog box.
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Driver and Software
Printer Features
2
Feature Sets: General 1
2
 Print Quality
Select one of the following resolutions from the Print Quality pop-up menu:
• Normal
600600 dpi. Recommended for ordinary printing. Use this mode for good print quality with reasonable
print speeds.
• Fine
2400 dpi class. The finest print mode. Use this mode to print precise images such as photographs.
Since the print data is much larger than in Normal mode, processing time / data transfer time and print
time will be longer.
 Media Type
Select the media type that matches the type of paper you loaded in the machine.
• Plain Paper
• Thin Paper
• Thick Paper
• Thicker Paper
• Bond Paper
• Envelopes
• Env. Thick
• Env. Thin
• Recycled Paper
• Label
• Glossy Paper
• Hagaki 1
1
Postcard with the size specified by Japan Post Service Co., LTD
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Driver and Software
 Toner Save Mode
When you select the Toner Save Mode check box, print appears lighter. The default setting is Off
(unchecked).
2
NOTE
We do not recommend Toner Save Mode for printing Photo or greyscale images.
 Sleep Time [Min.]
When the machine does not receive data for a certain period of time, it enters Sleep mode. In Sleep mode,
the machine acts as though it were turned off. If you choose Printer Default, the timeout setting will be
reset to the specific time set at the factory; this can be altered in the driver. To change the Sleep Time,
choose 2, 10 or 30.
While the machine is in Sleep mode, the LCD displays Sleep, but the machine can still receive data.
Receiving a print job will wake up the machine to start printing.
 Color / Mono
You can change the Colour/Mono settings in the printer driver as follows:
• Auto
The machine checks the content of the document for colour. If colour is detected anywhere in the
document, it will print the whole of the document using all the colours. In other words, it will mix some
of the toners to help achieve every shade detected in the document, increasing the density of toner
applied to the page. If no colour content is detected, it will print the document in monochrome. The
default setting on your machine is Auto.
• Color
Whether the document contains colour or just monochrome, your machine will print the document using
all the colours.
• Mono
Select this mode if the document has only black and greyscale text and objects. If your document
contains colour, this mode prints the document in 256 levels of grey using the black toner.
NOTE
• The machine’s colour sensor is very sensitive and may perceive faded black text or an off-white
background as colour. If you know that your document is black and white and you want to conserve colour
toner, select Mono mode.
• If either the Cyan, Magenta or Yellow toner reaches the end of its life while printing a colour document, the
print job cannot be completed. You can cancel your print job and choose to start the print job again in
Mono mode, as long as Black toner is available.
 Color Mode
The following options are available in Colour Matching mode:
• Normal
This is the Default colour mode.
• Vivid
The colour of all elements are adjusted to become a more vivid colour.
• None
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Driver and Software
Feature Sets: General 2
2
 Improve Gray Color
You can improve the image of a shaded area.
 Enhance Black Printing
If a black graphic does not print correctly, choose this setting.
 Halftone Screen Lock
This lock stops other applications from modifying the Halftone settings. The Default setting is On
(checked).
 High Quality Image Printing
You can increase the quality of the printed image. If you set High Quality Image Printing to On (checked),
the print speed will be slower.
 Improve Print Output
This feature allows you to improve a print quality problem.
• Reduce Paper Curl
If you choose this setting, the paper curl may be reduced.
If you are printing only a few pages, you do not have to choose this setting. We recommend changing
the printer driver setting in Media Type to a thin setting.
NOTE
This operation will decrease the temperature of the machine's fusing process.
• Improve Toner Fixing
If you choose this setting, the toner fixing capabilities may be improved. If this selection does not
provide enough improvement, change the printer driver setting in Media Type to a thick setting.
NOTE
This operation will increase the temperature of the machine's fusing process.
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Driver and Software
Secure Print
2
Secure documents are documents that are password protected when they are sent to the machine. Only the
people who know the password will be able to print them. Since the documents are secured at the machine,
you must enter the password using the control panel of the machine to print them.
To create a secure print job, select Secure Print and select the Secure Print check box. Type a password
in the Password text box and click Print.
(For more information about Secure Print, see Printing Secure documents on page 104.)
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Driver and Software
Removing the printer driver
a
b
Log on as an ‘Administrator’.
c
Click Delete Printer.
1
2
From the Apple menu, choose System Preferences. Click Print & Scan or Printers & Scanners 1, then
select the printer you want to remove and remove it by clicking the - button.
Printers & Scanners for OS X v10.9.x users
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Driver and Software
Status Monitor
2
The Status Monitor utility is a configurable software tool for monitoring the status of the machine; it lets you
see error messages such as paper empty or paper jam at pre-set update intervals and access the Web Based
Management utility. Check the device status by launching Brother Status Monitor following these steps:
2
 For OS X v10.7.5 and 10.8.x
a
b
Run System Preferences, select Print & Scan, and then choose the machine.
Click Options & Supplies.... Click the Utility tab, and then click Open Printer Utility. The Status
Monitor will start up.
 For OS X v10.9.x
a
b
Run System Preferences, select Printers & Scanners, and then choose the machine.
Click Options & Supplies.... Click the Utility tab, and then click Open Printer Utility. The Status
Monitor will start up.
Updating the machine’s status
If you want the latest machine status while the Status Monitor window is open, click the Refresh
2
icon.
If the toner level is low or there is a problem with the toner cartridge, the following icons appear:
The toner level is low.
The toner cartridge is empty.
You can set the interval at which the software will update the machine's status information. Go to the menu
bar, Brother Status Monitor and select Preferences.
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Driver and Software
Hiding or showing the window
2
After starting the Status Monitor, you can hide or show the window. To hide the window, go to the menu bar,
click Brother Status Monitor and select Hide Status Monitor. To show the window, click the Brother
Status Monitor icon in the dock.
Quitting the window
2
2
Click Brother Status Monitor in the menu bar, and then select Quit Status Monitor from the pop-up menu.
Web Based Management (Network Connection only)
2
Access the Web Based Management System by clicking the machine icon on the Status Monitor screen. A
standard Web Browser can be used to manage your machine using HTTP (Hyper Text Transfer Protocol).
For information about the Web Based Management System, see the Network User's Guide.
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Driver and Software
Software
Software for networks
2
2
For information about network utility software, see the Network User's Guide.
84
2
3
General Information
3
Control panel
3
This machine has one Liquid Crystal Display (LCD), eight buttons and two Light Emitting Diodes (LEDs) on
the control panel. The LCD is a 16 character two-line display.
Control panel overview
3
3
The illustration is based on HL-L8350CDW.
1
2
3
4
5
6
7
8
1 LCD
The LCD displays messages to help you set up and use your machine.
A four level indicator displays the wireless signal strength if you are using a wireless connection.
0
Max
85
General Information
2
Power On/Off
You can turn the machine on and off.
Press
to turn the machine on.
Press and hold down
to turn the machine off. The LCD displays Shutting Down and stays on for a
few seconds before going off.
3 Menu Buttons:
a or b ( + or -)
Press a or b ( + or -) to scroll through the menus and options.
Press a or b ( + or -) to enter a number, or to increase or decrease the number. Hold down a or b ( + or -)
to move faster to the number you want, and then press OK.
OK
Press OK to store your settings in the machine. After changing a setting, the machine returns to the
previous menu level.
Back
Press Back to go back one level in the menu structure.
Back lets you choose the previous digit while entering numbers.
4 Secure
You can print jobs saved in the memory when you enter your four-digit password. (For more information,
see Printing Secure documents on page 104.)
5 Go
You can clear some error messages by pressing Go. To clear all other errors follow the control panel
instructions or see Error and maintenance messages on page 171.
Press Go to print jobs remaining in the machine's memory.
This button lets you choose the displayed option in the last menu level. After a setting is changed, the
machine returns to Ready mode.
6 Cancel
Press Cancel to cancel the current setting.
This button cancels a programmed print job and clears it from the machine’s memory.
7 Error LED
The Error LED blinks in orange when the LCD displays an error or an important status message. (For
details, see LED indications on page 87.)
8 Data LED
The Data LED will blink depending on the machine status. (For details, see LED indications on page 87.)
86
3
General Information
LED indications
3
The LEDs are lights that show the machine's status.
Data LED (Green)
LED indication
Meaning
On
Data is in the machine's memory.
Blinking
The machine is receiving or processing data.
Off
There is no remaining data in the memory.
3
Error LED (Orange)
LED indication
Meaning
Blinking
There is a problem with the machine.
Off
There is no problem with the machine.
Machine status messages
3
The following table explains the machine's status messages during normal operation:
Machine Status Message
Meaning
Cooling Down
The machine is cooling down.
Cancel Printing
The machine is canceling the job.
Calibrate
The machine is calibrating the colour density.
Ignore Data
The machine is ignoring data processed using the PS driver.
Please Wait
The machine is warming up.
The machine is performing the calibration process.
Printing
The machine is printing.
Ready
The machine is ready to print.
Sleep
In Sleep mode (power save mode) the machine acts as though it were turned
off, but the machine can still receive data. Receiving a print job will wake up
the machine to start printing.
Deep Sleep
In Deep Sleep mode (reducing more power consumption than Sleep mode),
the machine acts as though it were turned off. If the machine does not receive
data for a certain length of time while it is in Sleep mode, it enters Deep Sleep
mode. The machine will wake up when the machine receives a print job.
Registration
The machine is adjusting the print position.
87
General Information
Settings table
3
How to access the menu mode
a
b
c
d
e
3
Press any Menu buttons (a, b, OK or Back) to take the machine offline.
Scroll through each menu level by pressing a or b ( + or -) for the direction you want.
3
Press OK when the option you want appears on the LCD. The LCD will then show the next menu level.
Press a or b ( + or -) to scroll to your next menu selection.
Press OK or Go.
When you have finished setting an option, the LCD will show Accepted.
Menu table
3
There are seven menus. For more information about the selections available in each menu, see the following
tables.
If no control panel operations are performed for 30 seconds, the LCD returns to Ready mode.
NOTE
The LCD displays the tray names as follows:
• Standard paper tray: Tray1
• Multi-purpose tray: MP Tray
• Optional lower tray: Tray2 and T2
88
General Information
Machine Info.
Submenu 1
Submenu 2
Menu
Selections
Options
Descriptions
Print Settings
-
-
-
Prints the Printer Settings page.
Print NetSetting -
-
-
Prints the Network Configuration Report.
Print WLANReport -
-
-
The WLAN Report shows the wireless
LAN connectivity diagnosis.
(HL-L8350CDW)
Test Print
-
-
-
Prints the test page.
Drum Dot Print
-
-
-
Prints the drum dot check sheet.
Print Font
HP LaserJet
-
-
Prints the font list and samples of HP
LaserJet.
BR-Script 3
-
-
Prints the font list and samples of
BR-Script.
Serial No.
-
-
-
Displays the machine's serial number.
Version
Main Version
-
-
Displays the main firmware version.
Sub1 Version
-
-
Displays the sub firmware version.
Sub4 Version
-
-
Displays the sub firmware version.
RAM Size
-
-
Displays the size of memory in this
machine.
Total
-
-
Displays the total printed pages.
Color
-
-
Displays the total colour printed pages.
Monochrome
-
-
Displays the total monochrome printed
pages.
Page Count
3
The factory settings are shown in Bold with an asterisk.
89
General Information
Machine Info. (continued)
Submenu 1
Submenu 2
Menu
Selections
Options
Descriptions
Parts Life
Toner Life
Black(BK)
-
Cyan(C)
-
Displays the remaining life for each toner
cartridge.
Magenta(M) Yellow(Y)
-
For example, if the remaining life for the
black toner cartridge is 20%, the LCD
displays the following:
3
BK oonnnnnnnn
Drum Life
-
-
Displays the remaining life for the drum
unit.
Belt Life
-
-
Displays the remaining life for the belt unit.
PF Kit MP Life
-
-
Displays the pages left to print with the PF
kit MP.
PF Kit 1 Life
-
-
Displays the pages left to print with the PF
kit 1.
PF Kit 2 Life
-
-
Displays the pages left to print with the PF
kit 2.
Fuser Life
-
-
Displays the pages left to print with the
fuser unit.
Laser Life
-
-
Displays the pages left to print with the
laser unit.
-
-
Resets the drum unit life. Appears when
you replace the drum unit.
-
-
Resets the belt unit life. Appears when
you replace the belt unit.
Reset Parts Life Drum Unit
(Appears only when
the drum unit or belt
unit has exceeded its
rated life.)
Belt Unit
The factory settings are shown in Bold with an asterisk.
90
General Information
Paper Tray
Submenu
Options
Descriptions
Tray Use
Auto* / MP Only / Tray1 Only /
Tray2 Only 1
Select the tray that will be used.
Priority
(Without Tray2 installed)
MP>T1* / T1>MP
When Auto is chosen in Tray Use, the machine
chooses the order in which it uses the paper trays
that contain paper of the same size.
(With Tray2 installed)
MP>T1>T2 / MP>T2>T1 /
T1>T2>MP / T2>T1>MP
2-sided
On(Long Bind) / On(Short
Bind) / Off*
Select whether to print on both sides of the paper.
MP Size
A4* / Letter /JIS B5 / B5 / A5 /
A5 L / A6 / Executive / Legal /
Folio / 3X5 / Com-10 /
Monarch / C5 / DL
Select the size of paper you are loading in the MP
tray.
Tray1 Size
A4* / Letter /JIS B5 / A5 / A5
L / A6 / Executive / Legal /
Folio
Choose the size of paper you loaded in the
standard paper tray.
Tray2 Size 1
A4* / Letter / JIS B5 / A5 /
Executive / Legal / Folio
Choose the size of paper you loaded in the
optional lower tray (Tray 2).
Check Size
Off / On*
Select whether to display the message telling you
to check that the size of the paper in the machine
and the machine's Paper Size setting match.
The factory settings are shown in Bold with an asterisk.
1
When Tray 2 is installed.
91
3
General Information
General Setup
Submenu
Menu Selections
Options
Descriptions
Local Language
-
English* / Français...
Select the LCD language for your
country.
Ecology
Toner Save
On / Off*
Increases the page yield of the toner
cartridge.
Sleep Time
0 / 1 / 2 / 3* / 4 / 5 / ... Min
Set the time to return to Power Save
mode.
Quiet Mode
On / Off*
Decreases printing noise.
Auto Power Off
Off / 1 hour* / 2 hours /
4 hours / 8 hours
Sets the number of hours that the
machine will remain in Deep Sleep
mode before going into Power Off
mode. Choose Off if you do not
want the machine to go into Power
Off mode.
Button Repeat
0.1* / 0.4 / 0.6 / 0.8 /
1.0 / 1.4 / 1.8 / 2.0 Sec
Sets the time for the LCD message
to change when holding a or b at
intervals.
Message Scroll
Level1* / Level2 / ... /
Level10
Sets the time in seconds that an LCD
message will scroll across the LCD.
From Level 1=0.2 sec to Level
10=2.0 sec.
LCD Contrast
-nnonn+
Adjusts the contrast of the LCD.
Auto Online
On* / Off
Set the machine to return to Ready
mode after it has been idle for 30
seconds. If you select Off, the
machine cannot receive print jobs if it
has been left in Menu mode.
Setting Lock
-
On / Off*
Turn the lock panel settings On or
Off by using the password.
Interface
Select
Auto* / USB / Network
Choose the interface to use.
Panel Control
If you select Auto, the machine
changes the interface to USB or
Ethernet depending on which
interface is receiving data.
Auto IF Time
1 / 2 / 3 / 4 / 5* / ... / 99Sec
You must set the time-out period for
the auto interface selection.
Input Buffer
Level 1 / 2 / 3 / 4* / ... / 7
Increases or decreases the input
buffer capacity.
The factory settings are shown in Bold with an asterisk.
92
3
General Information
Print Menu
Submenu
Menu Selections
Options
Descriptions
Emulation
-
Auto* / HP LaserJet /
BR-Script 3
Chooses the emulation mode you
use.
Auto Continue
-
On* / Off
Select this setting if you want the
machine to clear paper size errors.
Output Color
-
Auto* / Color / Mono
Sets the output colour.
Media Type
-
Plain Paper* / Thick
Paper / Thicker Paper /
Thin Paper / Recycled
Paper / Bond Paper /
Label / Envelope / Env.
Thick / Env. Thin /
Glossy Paper
Sets the type of paper.
Paper
-
A4* / Letter / JIS B5 /
B5 / A5 / A5 L / A6 /
Executive / Legal /
Folio / 3X5 / Com-10 /
Monarch / C5 / DL
Sets the size of paper.
Copies
-
1* / 2 / ... / 999
Sets the number of printed pages.
Orientation
-
Portrait* / Landscape
This machine can print pages in
portrait or landscape orientation.
Print Position
X Offset
-500 / -499 / ... / -1 / 0* /
1 / ... / 499 / 500Dots
Moves the print start position (at the
top-left corner of pages) horizontally
up to -500 (left) to +500 (right) dots in
300 dpi.
Y Offset
-500 / -499 / ... / -1 / 0* /
1 / ... / 499 / 500Dots
Moves the print start position (at the
top-left corner of pages) vertically up
to -500 (up) to +500 (down) dots in
300 dpi.
Auto FF
-
On / Off*
Allows the machine to print any
remaining data automatically.
HP LaserJet
Font No.
I000 / ... / I059* / ... / I071
Sets the font number.
Font Pitch
0.44 / ... / 10.00* / ... /
99.99
Sets the font pitch.
Font Point
4.00 / ... / 12.00* / ... /
999.75
3
The Font Pitch menu will appear
when you choose I059 to I071 in
Font No. setting.
Sets the font size.
The Font Point menu will appear
when you choose I000 to I058 in
Font No. setting.
The factory settings are shown in Bold with an asterisk.
93
General Information
Print Menu (continued)
Submenu
Menu Selections
Options
Descriptions
HP LaserJet
Symbol Set
PC-8* / PC-8 D/N / ...
Sets the symbol set or the character
set.
Table Print
-
Prints the code table.
If Change Emulation appears on
the LCD, select Auto or HP
LaserJet in Emulation of the
Print Menu (see page 93).
(Continued)
3
Auto LF
On / Off*
ON: CR i CR+LF, OFF: CR i CR
Auto CR
On / Off*
ON: LF i LF+CR, FF i FF+CR, or
VT i VT+CR
OFF: LF i LF, FF i FF, or VT i VT
Auto WRAP
On / Off*
Chooses whether a line feed and
carriage return will happen when the
machine reaches the right margin.
Auto SKIP
On* / Off
Chooses whether a line feed and
carriage return will happen when the
carriage position reaches the bottom
margin.
Left Margin
##
Sets the left margin at column 0 to 70
columns at 1 cpi. The default setting
is 0 cpi.
Right Margin
##
Sets the right margin at column 10 to
80 columns at 1 cpi. The default
setting is 78 cpi (A4).
Top Margin
#.##
Sets the top margin at a distance
from the top edge of the paper: 0.00,
0.33, 0.50, 1.00, 1.50 or 2.00 inches.
The default setting is 0.50 inches.
Bottom Margin
#.##
Sets the bottom margin at a distance
from the bottom edge of the paper:
0.00, 0.33, 0.50, 1.00, 1.50 or
2.00 inches. The default setting is
0.50 inches.
Lines
###
Sets the number of lines on each
page from 5 to 128 lines. The default
setting is 64 lines (A4).
The factory settings are shown in Bold with an asterisk.
94
General Information
Print Menu (continued)
Submenu
Menu Selections
Options
Descriptions
BR-Script 3
Error Print
On* / Off
Choose whether the machine prints
the error information when errors
occur.
CAPT
On / Off*
Use CAPT (Colour Advanced
Printing Technology) for optimal print
quality when printing a PS file created
by a non-Brother PS driver. Colours
and photos appear clearer and more
accurate. Print speed will be slower.
The factory settings are shown in Bold with an asterisk.
95
3
General Information
Network for HL-L8250CDN
Submenu 1
Submenu 2
Menu Selections Options
Descriptions
TCP/IP
Boot Method
-
Auto* / Static / RARP /
BOOTP / DHCP
Chooses the IP method
that best suits your needs.
IP Address
-
###.###.###.###
(000.000.000.000)* 1
Enter the IP address.
3
Subnet Mask
-
###.###.###.###
(000.000.000.000)* 1
Enter the Subnet mask.
Gateway
-
###.###.###.###
(000.000.000.000)* 1
Enter the Gateway
address.
IP Boot Tries
-
0 / 1 / 2 / 3* / ... / 32767
Specifies the number of
attempts the machine will
try to obtain an IP address
when the Boot Method is
set to any setting except
Static.
APIPA
-
On* / Off
Automatically allocates
the IP address from the
link-local address range. 1
IPv6
-
On / Off*
Enables or disables the
IPv6 protocol.
Ethernet
-
-
Auto* / 100B-FD /
100B-HD / 10B-FD /
10B-HD
Chooses Ethernet link
mode.
Wired Status
-
-
Active 100B-FD /
Active 100B-HD /
Active 10B-FD /
Active 10B-HD /
Inactive / Wired OFF
Displays Ethernet link
status.
MAC Address
-
-
-
Displays MAC address of
the machine.
Security
IPsec
-
On / Off*
IPsec is an optional security
feature of the IP protocol
that provides authentication
and encryption services.
We recommend contacting
your network administrator
before changing this
setting.
Network Reset
Restores all network settings of the internal print server to the factory settings.
The factory settings are shown in Bold with an asterisk.
1
### means a number within the range of 000 to 255. On connection to the network, if the machine's ‘Boot Method’ is ‘Auto’ the machine will attempt
to set the IP address and Subnet Mask from a boot server such as DHCP or BOOTP. If a boot server cannot be found, an APIPA IP address will
be allocated, such as 169. 254. [001-254]. [000-255]. If the ‘Boot Method’ of the machine is set to ‘Static’ you must manually enter an IP address
from the machine's control panel.
96
General Information
Network for HL-L8350CDW
Submenu 1
Submenu 2
Menu Selections Options
Wired LAN
TCP/IP
Boot Method
Auto* / Static / RARP /
BOOTP / DHCP
Chooses the IP method
that best suits your
needs.
IP Address
###.###.###.###
(000.000.000.000)* 1
Enter the IP address.
Subnet Mask
###.###.###.###
(000.000.000.000)* 1
Enter the Subnet mask.
Gateway
###.###.###.###
(000.000.000.000)* 1
Enter the Gateway
address.
IP Boot Tries
0 / 1 / 2 / 3* / ... / 32767
Specifies the number of
attempts the machine
will try to obtain an IP
address when the Boot
Method is set to any
setting except Static.
APIPA
On* / Off
Automatically allocates
the IP address from the
link-local address
range. 1
IPv6
On / Off*
Enables or disables the
IPv6 protocol.
Ethernet
-
Auto* / 100B-FD /
100B-HD / 10B-FD /
10B-HD
Chooses Ethernet link
mode.
Wired Status
-
Active 100B-FD /
Active 100B-HD /
Active 10B-FD /
Active 10B-HD /
Inactive / Wired OFF
Displays Ethernet link
status.
MAC Address
-
-
Displays MAC address
of the machine.
Set to Default
Restores wired network settings of the internal print server to the factory
settings.
Wired Enable
-
(HL-L8350CDW)
On* / Off
Descriptions
3
Chooses Ethernet link
mode.
The factory settings are shown in Bold with an asterisk.
97
General Information
Network for HL-L8350CDW (continued)
Submenu 1
Submenu 2
Menu Selections Options
Descriptions
WLAN
TCP/IP
Boot Method
Auto* / Static / RARP /
BOOTP / DHCP
Chooses the IP method
that best suits your
needs.
IP Address
###.###.###.###
(000.000.000.000)* 1
Enter the IP address.
Subnet Mask
###.###.###.###
(000.000.000.000)* 1
Enter the Subnet mask.
Gateway
###.###.###.###
(000.000.000.000)* 1
Enter the Gateway
address.
IP Boot Tries
0 / 1 / 2 / 3* / ... / 32767
Specifies the number of
attempts the machine
will try to obtain an IP
address when the Boot
Method is set to any
setting except Static.
APIPA
On* / Off
Automatically allocates
the IP address from the
link-local address
range. 1
IPv6
On / Off*
Enables or Disables the
IPv6 protocol.
WLAN Assistant
-
-
You can configure your
wireless network settings
using the Brother
CD-ROM.
Setup Wizard
-
-
Configures the wireless
network settings using
the setup wizard.
WPS/AOSS
-
-
Configures the wireless
network settings using
WPS or AOSS™
method.
WPS w/PIN Code
-
-
Configures the wireless
network settings using
WPS with a PIN code.
3
The factory settings are shown in Bold with an asterisk.
98
General Information
Network for HL-L8350CDW (continued)
Submenu 1
Submenu 2
Menu Selections Options
WLAN
WLAN Status
Status
(Continued)
(Appears only when
WLAN Enable is On
and Wired Enable
is Off.)
Wi-Fi Direct
Descriptions
Active(11n) /
Active(11b) /
Active(11g) / Wired
LAN Active / WLAN
OFF / AOSS Active /
Connection Fail
Displays wireless
Ethernet link status.
Signal
Strong / Medium /
Weak / None
Displays the signal
condition.
Channel
-
Displays the channel in
use when Status is
Active.
Speed
-
Displays the connecting
speed when Status is
Active.
SSID
-
Displays SSID [uses a
maximum of 32 digits
and characters 0-9, a-z
and A-Z in ASCII values]
Comm. Mode
Ad-hoc /
Infrastructure
Displays the current
Communication Mode.
MAC Address
-
-
Displays MAC address
of the machine.
Set to Default
Restores wireless network settings of the internal print server to the
factory settings.
WLAN Enable
-
On / Off*
Turns the wireless
interface on or off.
Push Button
-
-
You can easily configure
your Wi-Fi Direct™
network settings using
the one-button push
method.
PIN Code
-
-
You can easily configure
your Wi-Fi Direct™
network settings using
WPS with a PIN code.
Manual
-
-
You can manually
configure your Wi-Fi
Direct™ network
settings.
Group Owner
-
On / Off
Sets your machine as
the Group Owner.
3
The factory settings are shown in Bold with an asterisk.
99
General Information
Network for HL-L8350CDW (continued)
Submenu 1
Submenu 2
Menu Selections Options
Wi-Fi Direct
Device Info.
Device Name
-
You can see the device
name of your machine.
SSID
-
Displays SSID of Group
Owner.
(Continued)
Descriptions
When the machine is not
connected, the LCD
displays Not
Connected.
Status Info.
IP Address
-
Displays the IP Address
of your machine.
Status
G/O Active(**) /
Client Active / Not
Connected / Off /
Wired LAN Active
Displays the Wi-Fi
Direct™ network status.
** = the number of
devices
Signal
Strong / Medium / Weak / Displays the Wi-Fi
None
Direct™ network signal
strength.
When your machine acts
as the Group Owner, the
LCD always displays
Strong.
Security
Channel
-
Displays the channel in
use when the Status is
G/O Active(**) or
Client Active.
Speed
-
Displays the connecting
speed when the Status
is G/O Active(**) or
Client Active.
I/F Enable
-
On / Off*
Enables or disables the
Wi-Fi Direct™
connection.
IPsec
-
On / Off*
IPsec is an optional
security feature of the IP
protocol that provides
authentication and
encryption services. We
recommend contacting
your network
administrator before
changing this setting.
The factory settings are shown in Bold with an asterisk.
100
3
General Information
Network for HL-L8350CDW (continued)
Submenu 1
Submenu 2
Menu Selections Options
Descriptions
Network Reset Restores all network settings of the internal print server to the factory settings.
The factory settings are shown in Bold with an asterisk.
1
### means a number within the range of 000 to 255. On connection to the network, if the machine's ‘Boot Method’ is ‘Auto’ the machine will attempt
to set the IP address and Subnet Mask from a boot server such as DHCP or BOOTP. If a boot server cannot be found, an APIPA IP address will
be allocated, such as 169. 254. [001-254]. [000-255]. If the ‘Boot Method’ of the machine is set to ‘Static’ you must manually enter an IP address
from the machine's control panel.
Reset Menu
Type of Reset
Description
Network
Restores all network settings of the internal print server to the factory settings.
Factory Reset
Resets the machine and restores the printer settings (including command settings) to the
factory settings.
The factory settings are shown in Bold with an asterisk.
Color Correction
Submenu
Menu Selections
Options
Descriptions
Calibration
Calibrate
a Yes b No
Performs a calibration to check and correct
the colours.
Reset
a Reset b Exit
Set the calibration parameters back to the
default settings.
Registration
-
a Yes b No
Aligns the print position of each colour.
Auto Correction
-
On* / Off
Sets the machine to perform Colour
Calibration and Registration automatically.
The factory settings are shown in Bold with an asterisk.
101
3
General Information
Direct Print
Submenu
Options
Descriptions
Paper Size
A4* / Letter/ JIS B5 / B5 / A5 / A5 L /
A6 / Executive / Legal / Folio / 3X5 /
Com-10 / Monarch / C5 / DL
Set the paper size when printing directly from
the USB flash drive.
Media Type
Plain Paper* / Thick Paper /
Thicker Paper / Thin Paper /
Recycled Paper / Bond Paper /
Label / Envelope / Env. Thick / Env.
Thin / Glossy Paper
Set the print media type when printing directly
from the USB flash drive.
Multiple Page
1in1* / 2in1 / 4in1 / 9in1 / 16in1 /
25in1 / 1 in 2X2 pages/ 1 in 3X3
pages / 1 in 4X4 pages / 1 in 5X5
pages
Set the page layout when printing multiple
pages directly from the USB flash drive.
Orientation
Portrait* / Landscape
Set the page orientation when printing directly
from the USB flash drive.
Collate
On* / Off
Enable or disable page collation when printing
directly from the USB flash drive.
Print Quality
Normal* / Fine
Set the print quality option when printing
directly from the USB flash drive.
PDF Option
Document* / Document&Stamps /
Document&Markup
Set the USB direct print setting to print either
comments (Markup) or stamps in the PDF file
along with the text.
Index Print
Simple* / Details
Print a thumbnail page.
The factory settings are shown in Bold with an asterisk.
102
3
General Information
Entering Text for Wireless Settings
3
Hold down or repeatedly press a or b ( + or -) to select from the following characters:
0123456789
abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ
3
(space) !"#$%&'() *+,-./:;<=>?@[]^_
Press OK to confirm the current character, and then enter the next character.
Press the Back key to delete the characters you have entered.
103
General Information
Printing Secure documents
3
Secure documents
3
Secure documents are protected by a password and only those people who know the password will be able
to print the document. The machine will not print the document when you send it for printing. To print the
document, you must enter the password at the control panel of the machine. Secure documents will be
deleted after they are printed once.
3
When the area to spool documents is full, the LCD displays Print Data Full. Press Cancel to return to
Ready mode.
To delete the spooled documents, you must delete it at the control panel.
NOTE
• Secure documents will be deleted when the machine is turned off.
• If you wait 30 seconds to continue the control panel operation, the Secure Print setting will close and the
LCD will return to Ready mode.
• For more information about the settings in the printer driver and how to create secure documents,
see Secure Print on page 45 (for Windows® printer driver), Secure Print tab on page 57 (for Windows®
BR-Script printer driver), Secure Print on page 70 (for Macintosh printer driver) or Secure Print on page 80
(for Macintosh BR-Script printer driver).
How to print Secure documents
a
b
c
d
Press Secure.
e
f
g
Press a or b ( + or -) to choose Print. Press OK.
3
Press a or b ( + or -) to choose the user name. Press OK.
Press a or b ( + or -) to choose the job. Press OK.
Enter the registered four-digit password.
To enter each digit, press a or b ( + or -) to choose a number, and then press OK, (see Entering Text for
Wireless Settings on page 103) .
Press a or b ( + or -) to enter the number of copies you want.
Press OK or Go.
NOTE
To delete the secure document from the memory, replace steps e - g with the following step:
• Press a or b ( + or -) to select Delete. Press OK.
The LCD displays Deleted and returns to Ready mode.
104
General Information
Security features
3
Setting Lock
3
Setting Lock lets you set a password to stop other people from accidentally changing your machine's settings.
Make a careful note of your password. If you forget it, you must reset the passwords stored in the machine.
Please call your administrator, Brother customer service or your local Brother dealer.
3
While Setting Lock is On, you cannot change the following settings without the password:
 Paper Tray
 General Setup
 Print Menu (except Table Print)
 Network (except Status, Mac Address, Status Info. and Device Info. of Wi-Fi Direct 1)
 Reset Menu
 Auto Correction of Colour Correction
1
For HL-L8350CDW
Setting up the password
a
b
c
Press a or b ( + or -) to choose General Setup. Press OK.
d
Re-enter the password when the LCD displays Verify:.
3
Press a or b ( + or -) to choose Setting Lock. Press OK.
Enter a four-digit number for the password. To enter each digit, press a or b ( + or -) to choose a number,
and then press OK.
Changing your Setting Lock password
3
Turn Setting Lock off before you change the password (see Turning Setting Lock on/off on page 106).
a
b
c
d
Press a or b ( + or -) to choose General Setup. Press OK.
e
Enter a four-digit number for the new password. To enter each digit, press a or b ( + or -) to choose a
number, and then press OK.
f
Re-enter the password when the LCD displays Verify:.
Press a or b ( + or -) to choose Setting Lock. Press OK.
Press a or b ( + or -) to choose Set Password. Press OK.
Enter the registered four-digit password. To enter each digit, press a or b ( + or -) to choose a number,
and then press OK.
105
General Information
Turning Setting Lock on/off
3
If you enter the wrong password when following the instructions below, the LCD will show Wrong Password.
Enter the correct password.
Turning Setting Lock on
a
b
c
d
3
Press a or b ( + or -) to choose General Setup. Press OK.
Press a or b ( + or -) to choose Setting Lock. Press OK.
Press OK when the LCD displays On.
Enter the registered four-digit password. To enter each digit, press a or b ( + or -) to choose a number,
and then press OK.
Turning Setting Lock off
a
b
c
Press a or b ( + or -) to choose General Setup. Press OK.
d
Press OK or Go when the LCD displays Off.
Press a or b ( + or -) to choose Setting Lock. Press OK.
Enter the registered four-digit password. To enter each digit, press a or b ( + or -) to choose a number,
and then press OK.
Secure Function Lock 3.0
3
Use Secure Function Lock to configure passwords, set specific user page limits, and grant access to some
or all of the operations listed here. You can configure and change the following Secure Function Lock 3.0
settings using Web Based Management or BRAdmin Professional 3 (Windows®):
 Print 1
 USB Direct Print
 Colour Print 1 2
 Page Limit 2
1
Print and Colour Print include print jobs via Google Cloud Print and Brother iPrint&Scan.
2
Available for Print and USB Direct Print.
NOTE
• Make a careful note of your password. If you forget it, you must reset the password stored in the machine.
For information about how to reset the password call Brother customer service or your local Brother dealer.
• Only administrators can set limitations and make changes for each user.
106
General Information
IPSec
3
IPsec (Internet Protocol Security) is a security protocol that uses an optional Internet Protocol function to
prevent manipulation and ensure the confidentiality of data transmitted as IP packets. IPsec encrypts data
carried over the network, such as print data sent from computers to a printer. Because the data is encrypted
at the network layer, applications that use a higher-level protocol use IPsec even if the user is not aware of
its use.
IPsec supports the following operations:
 IPsec transmissions
 IPsec settings
For more information about IPsec, see the Network User's Guide.
107
3
General Information
Ecology features
3
Toner Save
3
Save toner by using this feature. When you set Toner Save to On, print appears lighter. The default setting is
Off.
a
b
c
d
3
Press a or b ( + or -) to choose General Setup. Press OK.
Press a or b ( + or -) to choose Ecology. Press OK.
Press a or b ( + or -) to choose Toner Save. Press OK.
Press a or b ( + or -) to choose On or Off. Press OK or Go.
NOTE
If your machine has been set to Quiet mode On, you cannot set Toner Save to On.
Sleep Time
3
The Sleep mode setting can reduce power consumption. When the machine is in Sleep mode (Power Save
mode) it acts as though it were turned off. The machine will wake up and start printing when it receives a print
job.
Choose how long the machine must be idle before it goes into Sleep mode. When the machine receives a
print file or document, the timer will be reset. The default setting is 3 minutes. While the machine is in Sleep
mode the LCD displays Sleep.
a
b
c
d
Press a or b ( + or -) to choose General Setup. Press OK.
Press a or b ( + or -) to choose Ecology. Press OK.
Press a or b ( + or -) to choose Sleep Time. Press OK.
Press a or b ( + or -) to enter the length of time the machine will remain idle before entering Sleep mode.
Press OK or Go.
Deep Sleep mode
3
If the machine is in Sleep mode and does not receive any jobs for a certain length of time, the machine will
go into Deep Sleep mode and the LCD will show Deep Sleep. Deep Sleep mode uses less power than Sleep
mode. The machine will wake up, when the machine receives a print job.
108
General Information
Auto Power Off
3
If the machine is in Deep Sleep mode for a certain length of time, it will go into Power Off mode. To start
printing, press
on the control panel, and then send the print job.
You can choose how long the machine must be in Deep Sleep mode before it goes into Auto Power Off mode,
by following these steps:
a
b
c
d
Press a or b ( + or -) to choose General Setup. Press OK.
Press a or b ( + or -) to choose Ecology. Press OK.
Press a or b ( + or -) to choose Auto Power Off. Press OK.
Press a or b ( + or -) to choose Off, 1 hour, 2 hours, 4 hours or 8 hours. Press OK or Go.
NOTE
The machine does not go into Power Off mode when the machine is connected to a wired or wireless
network or has secure documents in the memory.
109
3
General Information
Quiet mode feature
3
The Quiet mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes
slower. The default setting is Off.
Turning Quiet mode on/off
a
b
c
d
3
Press a or b ( + or -) to choose General Setup. Press OK.
Press a or b ( + or -) to choose Ecology. Press OK.
Press a or b ( + or -) to choose Quiet Mode. Press OK.
Press a or b ( + or -) to choose On or Off. Press OK or Go.
NOTE
If your machine has been set to Toner Save On, you cannot set Quiet mode to On.
110
3
General Information
Colour Correction
3
The output density and print position for each colour may vary depending on the machine's environment, such
as temperature and humidity.
Colour Calibration
3
Calibration helps you improve the colour density.
NOTE
• If you are using the Windows® printer driver, the driver will get the calibration data automatically if both
the Use Calibration Data and Get Device Data Automatically check boxes are selected. The default
settings are On. See Colour Calibration on page 47.
• If you are using the Macintosh printer driver, you must perform the calibration using the Status Monitor.
Turn on the Status Monitor, and then select Color Calibration from the Control menu. See Status Monitor
on page 82 for how to turn on the Status Monitor.
Calibrate
a
b
c
d
Press a or b ( + or -) to choose Color Correction. Press OK.
Press a or b ( + or -) to choose Calibration. Press OK.
Press a or b ( + or -) to choose Calibrate. Press OK.
Press a to choose Yes.
The machine performs the Calibration and then returns to Ready mode.
Reset
Reset the calibration parameters back to those set at the factory.
a
b
c
d
Press a or b ( + or -) to choose Color Correction. Press OK.
Press a or b ( + or -) to choose Calibration. Press OK.
Press a or b ( + or -) to choose Reset. Press OK.
Press a to choose Reset.
The LCD displays Accepted and then returns to Ready mode.
111
3
General Information
Colour Registration
3
Registration helps you improve the print position for each colour.
a
b
c
Press a or b ( + or -) to choose Color Correction. Press OK.
Press a or b ( + or -) to choose Registration. Press OK.
3
Press a to choose Yes.
The machine performs the Registration and then returns to Ready mode.
Auto Correction
3
Select Auto Correction if you want the machine to perform Colour Calibration and Registration automatically.
The factory setting is On. The colour correction process consumes some toner.
a
b
c
Press a or b ( + or -) to choose Color Correction. Press OK.
Press a or b ( + or -) to choose Auto Correction. Press OK.
Press a or b ( + or -) to choose On or Off. Press OK or Go.
112
4
Options
4
This machine has the following optional accessories. You can increase the capabilities of the machine with
these items.
Lower tray
SO-DIMM memory
LT-320CL
4
See Lower tray (LT-320CL) on page 114.
See SO-DIMM on page 115.
113
Options
Lower tray (LT-320CL)
4
One optional lower tray (Tray 2) can be installed on HL-L8250CDN and HL-L8350CDW, and the lower tray
can hold up to 500 sheets of 80 g/m2 paper. When the optional lower tray is installed, the machine can hold
up to 800 sheets of plain 80 g/m2 paper. If you want to buy the optional lower tray unit, call the dealer you
bought the machine from or Brother customer service.
4
For setup, see the User’s Guide that we have supplied with the lower tray unit.
WARNING
If you use a Lower Tray, DO NOT carry the machine with the Lower Tray as you may be injured or cause
damage to the machine because it is not attached to the Lower Tray.
114
Options
SO-DIMM
4
The machine has 128 MB of standard memory and one slot for optional memory expansion. You can increase
the memory up to a maximum of 384 MB by installing one SO-DIMM (Small Outline Dual In-line Memory
Module).
4
SO-DIMM types
4
You can install the following SO-DIMMs:
 256 MB Kingston KTH-LJ2015/256
 256 MB Transcend TS256MHP423A
NOTE
• For more information, visit the Kingston Technology's website at http://www.kingston.com/.
• For more information, visit the Transcend website at http://www.transcend.com.tw/.
In general, the SO-DIMM must have the following specifications:
Type: 144-pin and 16-bit output
CAS latency: 4
Clock frequency: 267 MHz (533 Mb/S/Pin) or more
Capacity: 256 MB
Height: 30.0 mm
DRAM type: DDR2 SDRAM
NOTE
• There might be some SO-DIMMs that will not work with the machine.
• For more information, call the dealer you bought the machine from or Brother customer service.
115
Options
Installing extra memory
a
b
4
Turn off the machine’s power switch.
Disconnect the interface cables from the machine, and then unplug the power cord from the AC power
outlet.
NOTE
Always unplug the power cord from the AC power outlet before installing or removing the SO-DIMM.
c
4
Remove the plastic (1) and then the metal (2) SO-DIMM covers.
2
1
d
Unpack the SO-DIMM and hold it by its edges.
IMPORTANT
To prevent damage to the machine from static electricity, DO NOT touch the memory chips or the board's
surface.
116
Options
e
Hold the SO-DIMM by the edges and align the notches in the SO-DIMM with the protrusions in the slot.
Insert the SO-DIMM diagonally (1), then tilt it toward the interface board until it locks into place (2).
1
2
4
f
Put the metal (2) and then the plastic (1) SO-DIMM covers back on.
2
1
g
h
Plug the machine’s power cord back into the AC power outlet first, and then connect the interface cables.
Turn on the machine’s power switch.
NOTE
To make sure that you have installed the SO-DIMM properly, you can print the Printer Settings page that
shows the current memory size. (See Machine Info. on page 89.)
117
5
Routine Maintenance
5
Replacing supplies
5
You must replace supplies when the machine indicates that the life of the supply is over. You can replace the
following supplies yourself.
Using non-Brother supplies is not recommended and may affect the print quality, hardware performance, and
machine reliability.
NOTE
The drum unit and toner cartridge are two separate parts.
Toner cartridge
Drum unit
See Replacing the toner cartridges on page 122.
See Replacing the drum unit on page 128.
Model Name: TN-321BK, TN-326BK, TN-329BK 1,
TN-321C, TN-326C, TN-329C 1, TN-321M, TN-326M,
TN-329M 1, TN-321Y, TN-326Y, TN-329Y 1
Model Name: DR-321CL
Belt unit
1
5
Waste toner box
See Replacing the belt unit on page 135.
See Replacing the waste toner box on page 141.
Model Name: BU-320CL
Model Name: WT-320CL
Available for HL-L8350CDW
118
Routine Maintenance
The following messages appear on the LCD in the Ready mode. These messages provide advanced
warnings to replace supplies before they reach their end of life. To avoid any inconvenience, you may want
to buy spare supplies before the machine stops printing.
LCD messages
Supply to get
ready
Approximate life
How to replace
Model Name
Toner Low: X
Toner cartridge
(Black)
2,500 pages 1 2 4
4,000 pages 1 2 5
6,000 pages 1 2 6
See page 123
TN-321BK 4
TN-326BK 5
TN-329BK 6
TN-321C 4
TN-326C 5
TN-329C 6
TN-321M 4
TN-326M 5
TN-329M 6
TN-321Y 4
TN-326Y 5
TN-329Y 6
X = C, M, Y, BK
C = Cyan
M = Magenta
Y = Yellow
BK = Black
(Cyan, Magenta,
Yellow)
1,500 pages 1 2 4
3,500 pages 1 2 5
6,000 pages 1 2 6
Drum End Soon
Drum unit
25,000 pages 1 3
See page 129
DR-321CL
Belt End Soon
Belt unit
50,000 pages
(5 pages per job) 1 3
See page 135
BU-320CL
See page 141
WT-320CL
5
20,000 pages
(1 page per job) 1 3
WT Box End Soon
Waste toner box
50,000 pages 1 3
1
A4 or Letter size single-sided pages
2
Approximate cartridge yield is declared in accordance with ISO/IEC 19798.
3
Life of supply is approximate and may vary by type of use.
4
Standard toner cartridge
5
High yield toner cartridge
6
Super high yield toner cartridge (HL-L8350CDW only)
119
Routine Maintenance
You must clean the machine regularly and replace supplies when the following messages are displayed on
the LCD:
LCD messages
Supply to replace Approximate life
How to replace
Model Name
Replace Toner
Toner cartridge,
Black
2,500 pages 1 2 4
4,000 pages 1 2 5
6,000 pages 1 2 6
See page 123
TN-321BK 4
TN-326BK 5
TN-329BK 6
Toner cartridge,
Cyan
1,500 pages 1 2 4
3,500 pages 1 2 5
6,000 pages 1 2 6
(The second line of the
LCD)
Open the Front
Cover, replace
Toner Cartridge.
Black (BK).
Replace Toner
(The second line of the
LCD)
5
TN-321C 4
TN-326C 5
TN-329C 6
Open the Front
Cover, replace
Toner Cartridge.
Cyan (C).
Replace Toner
(The second line of the
LCD)
Toner cartridge,
Magenta
TN-321M 4
TN-326M 5
TN-329M 6
Toner cartridge,
Yellow
TN-321Y 4
TN-326Y 5
TN-329Y 6
Open the Front
Cover, replace
Toner Cartridge.
Magenta (M).
Replace Toner
(The second line of the
LCD)
Open the Front
Cover, replace
Toner Cartridge.
Yellow (Y).
Replace Drum
Drum unit
25,000 pages 1 3
See page 129
DR-321CL
Drum Stop
Drum unit
25,000 pages 1 3
See page 129
DR-321CL
Replace Belt
Belt unit
50,000 pages
(5 pages per job) 1 3
See page 135
BU-320CL
WT-320CL
20,000 pages
(1 page per job) 1 3
Replace WT Box
Waste toner box
50,000 pages 1 3
See page 141
Replace Fuser
Fuser unit
100,000 pages 1 3
Call your dealer or Brother customer service
for a replacement fuser unit.
Replace PF KitMP
Paper feeding kit
50,000 pages 1 3
Call your dealer or Brother customer service
for a replacement PF kit MP.
120
Routine Maintenance
LCD messages
Supply to replace Approximate life
How to replace
Replace PF Kit1
Paper feeding kit
100,000 pages 1 3
Call your dealer or Brother customer service
for a replacement PF kit 1.
Replace PF Kit2
Paper feeding kit
100,000 pages 1 3
Call your dealer or Brother customer service
for a replacement PF kit 2.
Replace Laser
Laser unit
100,000 pages 1 3
Call your dealer or Brother customer service
for a replacement laser unit.
1
A4 or Letter size single-sided pages
2
Approximate cartridge yield is declared in accordance with ISO/IEC 19798.
3
Life of supply is approximate and may vary by type of use.
4
Standard toner cartridge
5
High yield toner cartridge
6
Super high yield toner cartridge (HL-L8350CDW only)
Model Name
5
NOTE
• Go to http://www.brother.com/original/index.html for instructions on how to return the used toner cartridge
to the brother collection program. If you choose not to return your used toner cartridge, please discard the
used toner cartridge according to local regulations, keeping it separate from domestic waste. If you have
questions, call your local waste disposal office (see the Product Safety Guide).
• We recommend placing used supplies on a piece of paper to prevent accidentally spilling or scattering the
material inside.
• If you use paper that is not a direct equivalent of the recommended paper, the life of supplies and machine
parts may be reduced.
• The projected life for each of the toner cartridges is based on ISO/ICE 19798. Frequency of replacement
will vary depending on the print volume, percentage of coverage, types of media used, and powering on/off
of the machine.
• Frequency of replacement supplies except toner cartridges will vary depending on the print volume, types
of media used, and powering on/off of the machine.
121
Routine Maintenance
Replacing the toner cartridges
5
Model Name: For the item number of the toner cartridges, see Replacing supplies on page 118
The Standard toner cartridge can print approximately 2,500 pages (black) or approximately 1,500 pages
(cyan, magenta, yellow) 1. The High Yield toner cartridge can print approximately 4,000 pages (black) or
approximately 3,500 pages (cyan, magenta, yellow) 1. The Super High Yield toner cartridge can print
approximately 6,000 pages (black, cyan, magenta, yellow) 1 2. Actual page count will vary depending on your
average type of document. When a toner cartridge is running low, the LCD displays Toner Low.
The toner cartridge that comes supplied with the machine must be replaced after printing approximately 2,500
pages (black) or approximately 1,500 pages (cyan, magenta, yellow) 1.
1
Approximate cartridge yield is declared in accordance with ISO/IEC 19798.
2
Available for HL-L8350CDW
5
NOTE
• The indication of remaining toner life will vary depending on the types of documents printed and your
usage.
• It is a good idea to keep a new toner cartridge ready for use when you see the Toner Low warning.
• To ensure high quality printing, we recommend using only Brother Original toner cartridges. When you
want to buy toner cartridges, contact your local Brother dealer or Brother customer service.
• We recommend cleaning the machine when you replace the toner cartridge. See Cleaning and Checking
the machine on page 148.
• DO NOT unpack the new toner cartridge until you are ready to install it.
Toner Low: X
5
Toner Low: X
If the LCD displays Toner Low: X, the machine has nearly run out of toner. Buy a new toner cartridge and
have it ready before you get a Replace Toner message. The X shows the toner colour that is near the end
of its life. (BK=Black, C=Cyan, M=Magenta, Y=Yellow). To replace the toner cartridge, see Replacing the toner
cartridges on page 123.
Replace Toner
5
When the following message appears on the LCD, you must replace the toner cartridge:
Replace Toner
The second line of the LCD indicates which colour must replace.
When the LCD displays Replace Toner the machine will stop printing until you replace the toner cartridge.
A new Brother Original toner cartridge will reset the Replace Toner message.
NOTE
For more information about how toner cartridge life is calculated, see Important information for the toner
cartridge life on page 210.
122
Routine Maintenance
Replacing the toner cartridges
a
b
5
Make sure that the machine is turned on.
Press the front cover release button and pull open the front cover.
5
c
Hold the blue handle of the drum unit. Pull the drum unit out until it stops.
123
Routine Maintenance
d
Hold the handle of the toner cartridge and gently push it toward the machine to unlock it. Then pull it out
of the drum unit. Repeat this for all the toner cartridges.
5
WARNING
• DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries.
• DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol
or ammonia to clean the inside or outside of the machine. Doing so could cause a fire or electrical shock.
Instead, use only a dry, soft, lint-free cloth.
(See the Product Safety Guide.)
124
Routine Maintenance
IMPORTANT
• Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash
it off with cold water.
• To avoid print quality problems, DO NOT touch the shaded parts shown in the illustration.
<Toner cartridge>
5
• We recommend placing the toner cartridge on a clean, flat, level, stable surface with a sheet of disposable
paper or cloth underneath it in case you accidentally spill or scatter toner.
NOTE
• Be sure to seal up the used toner cartridge tightly in a bag so that toner powder does not spill out of the
cartridge.
• Go to http://www.brother.com/original/index.html for instructions on how to return your used supplies to
the Brother collection program. If you choose not to return your used supply, please discard the used
supply according to local regulations, keeping it separate from domestic waste. If you have questions, call
your local waste disposal office (see the Product Safety Guide).
e
Clean the corona wire inside the drum unit by gently sliding the blue tab from left to right and right to left
several times.
IMPORTANT
Be sure to return the tab to the home position (1). If you do not, printed pages may have a vertical stripe.
1
125
Routine Maintenance
f
g
Repeat step e to clean each of three remaining corona wires.
Unpack the new toner cartridge, then pull off the protective cover.
5
IMPORTANT
• DO NOT unpack the new toner cartridge until you are ready to install it. If a toner cartridge is left unpacked
for a long time, the toner life will be shortened.
• If an unpacked drum unit is exposed to direct sunlight (or room light for long periods of time), the unit may
be damaged.
• Brother machines are designed to work with toner of a particular specification and will work to a level of
optimum performance when used with Brother Original toner cartridges. Brother cannot guarantee this
optimum performance if toner or toner cartridges of other specifications are used. Brother does not
therefore recommend the use of cartridges other than Brother Original cartridges with this machine, or the
refilling of empty cartridges with toner from other sources. If damage is caused to the drum unit or other
part of this machine as a result of the use of toner or toner cartridges other than Brother Original products
due to the incompatibility or lack of suitability of those products with this machine, any repairs required as
a result may not be covered by the warranty.
• Put the toner cartridge in the drum unit immediately after you have removed the protective cover. To
prevent degradation to the print quality, DO NOT touch the shaded parts shown in the illustration.
126
Routine Maintenance
h
Hold the handle of the toner cartridge and slide the toner cartridge into the drum unit then gently pull it
toward you until you hear it click into place. Make sure that you match the toner cartridge colour to the
same colour label on the drum unit. Repeat this for all the toner cartridges.
BK
BK
K
TN-B
BK
TN-C
C
TN-M
M
5
TN-Y
Y
BK - Black
C - Cyan
M - Magenta
Y - Yellow
NOTE
Make sure you installed the toner cartridge correctly or it may separate from the drum unit.
i
Push the drum unit in until it stops.
j
Close the front cover of the machine.
NOTE
After replacing the toner cartridge, DO NOT turn off the machine's power switch or open the front cover
until the LCD displays Ready.
127
Routine Maintenance
Replacing the drum unit
5
Model Name: DR-321CL
A new drum unit can print approximately 25,000 pages. 1 2
1
A4 or Letter size single-sided pages.
2
Drum life is approximate and may vary by type of use.
IMPORTANT
For best performance, use a Brother Original drum unit and Brother Original toner units. Printing with a
third-party drum unit or toner unit may reduce not only the print quality but also the quality and life of the
machine itself. Warranty coverage may not apply to problems caused by the use of a third-party drum unit
or toner unit.
Drum !
5
5
Drum !
The corona wires are coated with paper dust or toner. Clean the corona wires in the drum unit (see Cleaning
the corona wires on page 154).
Drum End Soon
5
Drum End Soon
The drum unit is nearing the end of its rated life and will require replacement. We recommend you keep a
Brother Original drum unit ready for installation. Buy a new drum unit (DR-321CL) and have it ready before
you get a Replace Drum message.
Replace Drum
5
Replace Drum
The drum unit has exceeded its rated life. Please replace the drum unit with a new one. We recommend
Brother Original drum unit be installed at this time.
After replacement, reset the drum counter by following the instructions included with the new drum unit.
Drum Stop
5
Drum Stop
We cannot guarantee the print quality. Please replace the drum unit with a new one. We recommend a
Brother Original drum unit be installed at this time.
After replacement, reset the drum counter by following the instructions included with the new drum unit.
128
Routine Maintenance
Replacing the drum unit
5
IMPORTANT
• While removing the drum unit, handle it carefully because it may contain toner. If toner scatters on your
hands or clothes, immediately wipe or wash it off with cold water.
• Every time you replace the drum unit, clean the inside of the machine (see Cleaning and Checking the
machine on page 148).
When you replace the drum unit with a new one, follow these steps, and then reset the drum counter by
following the instructions included with the new drum unit.
a
b
Make sure that the machine is turned on.
c
Hold the blue handle of the drum unit. Pull the drum unit out until it stops.
5
Press the front cover release button and pull open the front cover.
129
Routine Maintenance
Turn the blue lock lever (1) at the left of the machine counterclockwise to the release position. Holding
the blue handles of the drum unit, lift the front of the drum unit and remove it from the machine.
2
d
1
5
IMPORTANT
• Hold the blue handles of the drum unit when you carry it. DO NOT hold the sides of the drum unit.
• We recommend placing the drum unit on a clean, flat, level, stable surface with a sheet of disposable paper
or cloth underneath it in case you accidentally spill or scatter toner.
• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the
illustration.
130
Routine Maintenance
e
Hold the handle of the toner cartridge and gently push it forward to unlock it. Then pull it out of the drum unit.
Repeat this for all the toner cartridges.
5
WARNING
• DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries.
• DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol
or ammonia to clean the inside or outside of the machine. Doing so could cause a fire or electrical shock.
Instead, use only a dry, soft, lint-free cloth.
(See the Product Safety Guide.)
IMPORTANT
• Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash
it off with cold water.
• To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
<Toner cartridge>
<Drum unit>
• We recommend placing the toner cartridge on a clean, flat, level, stable surface with a sheet of disposable
paper or cloth underneath it in case you accidentally spill or scatter toner.
131
Routine Maintenance
NOTE
• Be sure to seal up the used drum unit tightly in a bag so that toner powder does not spill out of the drum
unit.
• Go to http://www.brother.com/original/index.html for instructions on how to return your used supplies to
the Brother collection program. If you choose not to return your used supply, please discard the used
supply according to local regulations, keeping it separate from domestic waste. If you have questions, call
your local waste disposal office (see the Product Safety Guide).
f
Unpack the new drum unit and remove the protective cover.
5
g
Hold the handle of the toner cartridge and slide it into the appropriate coloured section of the drum unit
until you hear it click into place.
BK
BK
K
TN-B
BK
TN-C
C
TN-M
M
TN-Y
Y
BK - Black
C - Cyan
M - Magenta
Y - Yellow
NOTE
Make sure you install the toner cartridge correctly or it may separate from the drum unit.
132
Routine Maintenance
Make sure the blue lock lever (1) is in the release position as shown in the illustration.
2
h
1
5
Gently slide the drum unit into the machine until it stops at the blue lock lever.
j
Turn the blue lock lever (1) clockwise to the lock position.
2
2
i
1
133
Routine Maintenance
k
Push the drum unit in until it stops.
5
l
m
Close the front cover of the machine.
When you replace the drum unit with a new one, you need to reset the drum counter. Instructions of how
to do this can be found in the box your new drum unit came in.
134
Routine Maintenance
Replacing the belt unit
5
Model Name: BU-320CL
A new belt unit can print approximately 50,000 pages (5 pages per job) 1 2 or 20,000 pages
(1 page per job) 1 2
1
A4 or Letter size single-sided pages.
2
Belt unit life is approximate and may vary by type of use.
Belt End Soon
5
Belt End Soon
5
If the LCD displays Belt End Soon, it means the belt unit is near the end of its life. Buy a new belt unit and
have it ready before you get a Replace Belt message. To replace the belt unit, see Replacing the belt unit
on page 135.
Replace Belt
5
When the following message appears on the LCD, you must replace the belt unit:
Replace Belt
IMPORTANT
• DO NOT touch the surface of the belt unit. If you touch it, it could degrade print quality.
• Damage caused by incorrect handling of the belt unit may void your warranty.
Replacing the belt unit
a
b
5
Make sure that the machine is turned on.
Press the front cover release button and pull open the front cover.
135
Routine Maintenance
c
Hold the blue handle of the drum unit. Pull the drum unit out until it stops.
5
Turn the blue lock lever (1) at the left of the machine counterclockwise to the release position. Holding
the blue handles of the drum unit, lift the front of the drum unit and remove it from the machine.
2
d
1
136
Routine Maintenance
IMPORTANT
• Hold the blue handles of the drum unit when you carry it. DO NOT hold the sides of the drum unit.
• We recommend placing the drum unit on a clean, flat, level, stable surface with a sheet of disposable paper
or cloth underneath it in case you accidentally spill or scatter toner.
• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the
illustration.
137
5
Routine Maintenance
e
Hold the blue handle of the belt unit with both hands and lift the belt unit up, and then pull it out.
5
IMPORTANT
To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
f
Unpack the new belt unit and install it in the machine. Make sure the belt unit is level and fits firmly into
place.
138
Routine Maintenance
Make sure the blue lock lever (1) is in the release position as shown in the illustration.
2
g
1
5
Gently slide the drum unit into the machine until it stops at the blue lock lever.
i
Turn the blue lock lever (1) clockwise to the lock position.
2
2
h
1
139
Routine Maintenance
j
Push the drum unit in until it stops.
5
k
l
Close the front cover of the machine.
When you replace the belt unit with a new one, you need to reset the belt unit counter. Instructions of
how to do this can be found in the box your new belt unit came in.
140
Routine Maintenance
Replacing the waste toner box
5
Model Name: WT-320CL
The life of a waste toner box is approximately 50,000 pages. 1 2
1
A4 or Letter size single-sided pages.
2
Waste toner box life is approximate and may vary by type of use.
WT Box End Soon
5
WT Box End Soon
5
If the LCD displays WT Box End Soon, it means the waste toner box is near the end of its life. Buy a new
waste toner box and have it ready before you get a Replace WT Box message. To replace the waste toner
box, see Replacing the waste toner box on page 141.
Replace WT Box
5
When the following message appears on the LCD, you must replace the waste toner box:
Replace WT Box
Replacing the waste toner box
a
b
5
Make sure that the machine is turned on.
Press the front cover release button and pull open the front cover.
141
Routine Maintenance
c
Hold the blue handle of the drum unit. Pull the drum unit out until it stops.
5
Turn the blue lock lever (1) at the left of the machine counterclockwise to the release position. Holding
the blue handles of the drum unit, lift the front of the drum unit and remove it from the machine.
2
d
1
142
Routine Maintenance
IMPORTANT
• Hold the blue handles of the drum unit when you carry it. DO NOT hold the sides of the drum unit.
• We recommend placing the drum unit on a clean, flat, level, stable surface with a sheet of disposable paper
or cloth underneath it in case you accidentally spill or scatter toner.
• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the
illustration.
143
5
Routine Maintenance
e
Hold the blue handle of the belt unit with both hands and lift the belt unit up, and then pull it out.
5
IMPORTANT
To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
f
Remove the two pieces of orange packing material and discard them.
NOTE
This step is only necessary when you are replacing the waste toner box for the first time, and is not
required for the replacement waste toner box. The orange packing pieces are installed at the factory to
protect your machine during shipment.
144
Routine Maintenance
g
Hold the blue handle of the waste toner box and remove the waste toner box from the machine.
5
IMPORTANT
DO NOT reuse the waste toner box.
WARNING
• DO NOT put the waste toner box into a fire. It could explode, resulting in injuries.
• DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol
or ammonia to clean the inside or outside of the machine. Doing so could cause a fire or electrical shock.
Instead, use only a dry, soft, lint-free cloth.
(See the Product Safety Guide.)
NOTE
• Be sure to seal up the waste toner box tightly in an appropriate bag so that toner powder does not spill out
of the waste toner box.
• Discard the used waste toner box according to local regulations, keeping it separate from domestic waste.
If you have questions, call your local waste disposal office.
145
Routine Maintenance
h
Unpack the new waste toner box and install it in the machine using the blue handle. Make sure the waste
toner box is level and fits firmly into place.
5
Slide the belt unit back into the machine. Make sure the belt unit is level and fits firmly into place.
j
Make sure the blue lock lever (1) is in the release position as shown in the illustration.
2
i
1
146
Routine Maintenance
Gently slide the drum unit into the machine until it stops at the blue lock lever.
2
k
5
Turn the blue lock lever (1) clockwise to the lock position.
2
l
1
m
Push the drum unit in until it stops.
n
Close the front cover of the machine.
147
Routine Maintenance
Cleaning and Checking the machine
5
Clean the outside and inside of the machine regularly with a dry, soft, lint-free cloth. When you replace the
toner cartridge or the drum unit, make sure that you clean the inside of the machine. If printed pages are
stained with toner, clean the inside of the machine with a dry, soft, lint-free cloth.
WARNING
• DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries.
• DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol
or ammonia to clean the inside or outside of the machine. Doing so could cause a fire or electrical shock.
Instead, use only a dry, soft, lint-free cloth.
5
(See the Product Safety Guide.)
IMPORTANT
Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the surface
of the machine.
Cleaning the outside of the machine
a
Press and hold down
b
Wipe the outside of the machine with a dry, soft, lint-free cloth to remove dust.
5
to turn the machine off.
148
Routine Maintenance
c
Pull the paper tray completely out of the machine.
5
d
e
f
If paper is loaded in the paper tray, remove it.
g
h
Re-load the paper and put the paper tray firmly back in the machine.
Remove anything that is stuck inside the paper tray.
Wipe the inside and the outside of the paper tray with a dry, soft, lint-free cloth to remove dust.
Turn on the machine.
149
Routine Maintenance
Cleaning the inside of the machine
a
Press and hold down
b
Press the front cover release button and pull open the front cover.
5
to turn the machine off.
5
c
Hold the blue handle of the drum unit. Pull the drum unit out until it stops.
150
Routine Maintenance
Turn the blue lock lever (1) at the left of the machine counterclockwise to the release position. Holding
the blue handles of the drum unit, lift the front of the drum unit and remove it from the machine.
2
d
1
5
IMPORTANT
• Hold the blue handles of the drum unit when you carry it. DO NOT hold the sides of the drum unit.
• We recommend placing the drum unit on a clean, flat, level, stable surface with a sheet of disposable paper
or cloth underneath it in case you accidentally spill or scatter toner.
• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the
illustration.
151
Routine Maintenance
e
Wipe the four scanner windows (1) with a dry, soft, lint-free cloth.
1
5
Make sure the blue lock lever (1) is in the release position as shown in the illustration.
2
f
1
Gently slide the drum unit into the machine until it stops at the blue lock lever.
2
g
152
Routine Maintenance
Turn the blue lock lever (1) clockwise to the lock position.
2
h
1
5
i
Push the drum unit in until it stops.
j
k
Close the front cover of the machine.
Turn on the power switch.
153
Routine Maintenance
Cleaning the corona wires
5
If you have print quality problems, clean the corona wires as follows:
a
b
Make sure that the machine is turned on.
Press the front cover release button and pull open the front cover.
5
c
Hold the blue handle of the drum unit. Pull the drum unit out until it stops.
154
Routine Maintenance
d
Hold the handle of the toner cartridge and gently push it toward the machine to unlock it. Then pull it out
of the drum unit. Repeat this for all the toner cartridges.
5
IMPORTANT
• We recommend placing the toner cartridges on a piece of disposable paper or cloth in case you
accidentally spill or scatter toner.
• Handle the toner cartridges carefully. If toner scatters on your hands or clothes, immediately wipe or wash
it off with cold water.
e
Clean the corona wire inside the drum unit by gently sliding the blue tab from left to right and right to left
several times.
IMPORTANT
Be sure to return the tab to the home position (1). If you do not, printed pages may have a vertical stripe.
1
f
Repeat step e to clean each of three remaining corona wires.
155
Routine Maintenance
g
Hold the handle of the toner cartridge and slide the toner cartridge into the drum unit then gently pull it
toward you until you hear it click into place. Make sure that you match the toner cartridge colour to the
same colour label on the drum unit. Repeat this for all the toner cartridges.
BK
BK
K
TN-B
BK
TN-C
C
TN-M
M
5
TN-Y
Y
BK - Black
C - Cyan
M - Magenta
Y - Yellow
h
Push the drum unit in until it stops.
i
Close the front cover of the machine.
156
Routine Maintenance
Cleaning the drum unit
5
If your printout has white or black dots at 94 mm intervals, the drum may have foreign material, such as glue
from a label, stuck on the drum surface. Follow the steps below to solve the problem:
a
b
c
Make sure the machine is in Ready mode.
d
Press and hold down
e
Press the front cover release button and pull open the front cover.
f
Hold the blue handle of the drum unit. Pull the drum unit out until it stops.
Press a or b ( + or -) to choose Machine Info.. Press OK.
Press a or b ( + or -) to choose Drum Dot Print. Press OK to print the drum dot check sheet.
to turn the machine off.
5
157
Routine Maintenance
Turn the blue lock lever (1) at the left of the machine counterclockwise to the release position. Holding
the blue handles of the drum unit, lift the front of the drum unit and remove it from the machine.
2
g
1
5
IMPORTANT
• Hold the blue handles of the drum unit when you carry it. DO NOT hold the sides of the drum unit.
• We recommend placing the drum unit on a clean, flat, level, stable surface with a sheet of disposable paper
or cloth underneath it in case you accidentally spill or scatter toner.
• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the
illustration.
158
Routine Maintenance
h
Hold the handle of the toner cartridge and gently push it toward the machine to unlock it. Then pull it out
of the drum unit.
Repeat this for all the toner cartridges.
5
IMPORTANT
Handle the toner cartridges carefully. If toner scatters on your hands or clothes, immediately wipe or wash
it off with cold water.
i
Turn the drum unit over by holding the blue handles. Make sure that the drum unit gears (1) are on the
left side.
1
j
Read the following information from the drum dot check sheet:
 Dot Colour problem: The colour of printed dots is the colour of the drum you will clean.
 Dot location: The sheet has eight numbered columns. The number of the column with the printed dot
in it is used to find the dot position on the drum.
159
Routine Maintenance
k
Use the numbered markers next to the drum roller to find the mark. For example, a cyan dot in column 2
on the check sheet would mean that there is a mark in the “2” region of the cyan drum.
Y
M
C
BK
5
l
Turn the drum unit gear and the edge of the drum unit toward you using both hands while looking at the
surface of the suspected area.
IMPORTANT
To avoid print quality problems, DO NOT touch the surface of the drum unit.
160
Routine Maintenance
m
When you have found the mark on the drum that matches the drum dot check sheet, wipe the surface
of the drum gently with a cotton swab until the mark on the surface comes off.
5
IMPORTANT
DO NOT clean the surface of the photosensitive drum with a sharp object or any liquids.
n
Hold the handle of the toner cartridge and slide it into the appropriate coloured section of the drum unit
until you hear it click into place.
BK
BK
K
TN-B
BK
TN-C
C
TN-M
M
TN-Y
Y
BK - Black
C - Cyan
M - Magenta
Y - Yellow
161
Routine Maintenance
Make sure the blue lock lever (1) is in the release position as shown in the illustration.
2
o
1
5
Gently slide the drum unit into the machine until it stops at the blue lock lever.
q
Turn the blue lock lever (1) clockwise to the lock position.
2
2
p
1
162
Routine Maintenance
r
Push the drum unit in until it stops.
5
s
t
Close the front cover of the machine.
Turn on the power switch.
163
Routine Maintenance
Cleaning the paper pick-up roller
5
Cleaning the paper pick-up roller periodically may prevent paper jams by insuring the proper feeding of paper.
a
Press and hold down
b
c
d
e
Pull the paper tray completely out of the machine.
to turn the machine off.
If paper is loaded in the paper tray, remove it.
Remove anything that is stuck inside the paper tray.
Tightly wring out a soft, lint-free cloth soaked in lukewarm water, and then wipe the separator pad (1) of
the paper tray with it to remove dust.
1
f
Wipe the two pick-up rollers (1) inside of the machine to remove dust.
1
g
h
Reload the paper, and then put the paper tray firmly back in the machine.
Turn on the machine.
164
5
Routine Maintenance
Replacing periodic maintenance parts
5
The periodic maintenance parts must be replaced regularly to maintain print quality. The parts listed below
must be replaced after printing approximately 50,000 pages 1 for PF Kit MP and 100,000 pages 1 for PF Kit
1, PF Kit 2, Fuser and Laser.
Please call your local Brother dealer or Brother customer service when the following messages appear on
the LCD:
LCD message
Description
2
Replace the fuser unit.
Replace Laser 2
Replace the laser unit.
Replace PF Kit1 2
Replace the paper feeding kit for the paper tray.
Replace PF Kit2 2 3
Replace the paper feeding kit for the lower tray (option).
Replace PF KitMP 2
Replace the paper feeding kit for the multi-purpose tray.
Replace Fuser
1
A4 or Letter size single-sided pages.
2
Life of part is approximate and may vary by type of use.
3
If the optional lower tray is installed on HL-L8250CDN or HL-L8350CDW.
5
165
Routine Maintenance
Packing and shipping the machine
5
WARNING
• This machine is heavy and weighs more than 21.9kg. To prevent possible injuries at least two people
should lift the machine. One person should hold the front of the machine, and one person should hold
the back, as shown in the illustration. Be careful not to pinch your fingers when you put the machine
down.
5
• If you use a Lower Tray, DO NOT carry the machine with the Lower Tray as you may be injured or cause
damage to the machine because it is not attached to the Lower Tray.
If for any reason you must ship your machine, carefully repack the machine in the original packaging to avoid
damage during transit. The machine should be adequately insured with the carrier.
a
Press and hold down
to cool down.
b
Disconnect all the cables, and then unplug the power cord from the electrical socket.
to turn the machine off. Leave the machine turned off for at least 10 minutes
166
Routine Maintenance
c
Put the packing material (1) into the carton.
1
5
167
Routine Maintenance
d
Wrap the machine in a plastic bag. Put the machine on the bottom packing material (1) and the packing
material (2) on the top of the machine. Match the front side of the machine to the “FRONT” mark on each
packing material.
2
FRONT
5
1
FRONT
168
Routine Maintenance
e
Put the AC power cord in the original carton as shown in the illustration.
5
f
g
Close the carton and tape it shut.
<If you have a Lower Tray>
Pack the lower tray as shown in the illustration.
169
6
Troubleshooting
6
If you think there is a problem with your machine, check each item below first and follow the troubleshooting
tips. You can solve most problems yourself.
Identifying the problem
6
First, check that
 The machine's power cord is connected correctly and the machine is turned on. If the machine does not
turn on after connecting the power cord, see Other difficulties on page 191.
 All of the protective parts have been removed.
 Paper is inserted correctly in the paper tray.
 The interface cables are securely connected to the machine and the computer, or the wireless connection
is set up on both the machine and your computer.
 LCD Messages
(See Error and maintenance messages on page 171.)
If you did not solve the problem with the above checks, identify the problem, and then go to the page
suggested below.
Machine does not print.
 Paper handling
(See Paper handling difficulties on page 189.)
Pages are printed, but there are still problems.
 Print quality
(See Improving the print quality on page 192.)
 Printout is incorrect
(See Printing difficulties on page 188.)
Network and other problems:
 Network difficulties on page 190
 Other difficulties on page 191
170
6
Troubleshooting
Error and maintenance messages
6
As with any sophisticated office product, errors may occur and supplies must be replaced. If this happens,
your machine identifies the error or required routine maintenance and displays the appropriate message. The
most common error and maintenance messages are shown below.
You can clear most errors and perform routine maintenance yourself. If you need more help, the Brother
Solutions Center offers the latest FAQs and troubleshooting tips:
Visit http://solutions.brother.com/.
Using non-Brother supplies is not recommended and may affect the print quality, hardware performance, and
machine reliability.
NOTE
The LCD displays the tray names as follows.
6
• Standard paper tray: Tray 1
• Multi-purpose tray: MP Tray
• Optional lower tray: Tray 2 and T2
Error message
Cause
Action
2-sided Disabled
The back cover of the machine is
not closed completely.
Close the back cover of the machine.
Access Denied
The function you want to use is
Contact your administrator to check your Secure
restricted by Secure Function Lock. Function Lock settings.
Access Error
The device was removed from the
USB direct interface while data was
processing.
Press Cancel. Reinsert the device and try to print
with Direct Print.
Belt End Soon
The belt unit is near the end of its
life.
Buy a new belt unit before you get a Replace Belt
message.
Calibrate
Calibration failed.
 Press and hold down
to turn the machine off.
Wait a few seconds, and then turn it on again.
Perform the colour calibration again using the
control panel or the printer driver (see Colour
Calibration on page 47).
 Install a new belt unit (see Replacing the belt unit
on page 135).
 If the problem continues, call Brother customer
service or your local Brother dealer.
Cartridge Error
The toner cartridge is not installed
correctly.
Pull out the drum unit, remove the toner cartridge for
the colour that is indicated on the LCD, and put it back
into the drum unit again. Install the drum unit in the
machine again. If the problem continues, call Brother
customer service or your local Brother dealer.
171
Troubleshooting
Error message
Cause
Action
Condensation
Condensation may have formed
inside the machine after a room
temperature change.
Leave the machine turned on. Wait for 30 minutes
with the front cover in the open position. Then turn off
the machine and close the cover. Turn it on again.
Cover is Open
The front cover is not closed
completely.
Close the front cover of the machine.
The fuser cover is not closed
completely.
Close the fuser cover located inside the back cover of
the machine.
 The DIMM is not installed
correctly.
 Turn off the machine and unplug the power cord.
Remove the DIMM. (See Installing extra memory
on page 116.)
DIMM Error
 The DIMM is broken.
 The DIMM does not meet the
required specifications.
 Confirm that the DIMM meets the required
specifications. (For details, see SO-DIMM types
on page 115.)
 Reinstall the DIMM correctly. Wait a few seconds.
Plug in the power cord, and then turn the machine
on again.
 If this error message appears again, replace the
DIMM with a new one. (See Installing extra
memory on page 116.)
Drum End Soon
The drum unit is near the end of its
life.
Order a new drum unit now so a replacement drum
unit will be available when the LCD displays
Replace Drum (see Drum End Soon on page 128).
Drum !
The corona wire on the drum unit
needs to be cleaned.
Clean all four corona wires inside the drum unit by
sliding the blue tabs (see Cleaning the corona wires
on page 154).
The drum unit is not installed
correctly.
Remove the drum unit, remove the toner cartridges
from the drum unit, and put the toner cartridges back
into the drum unit. Reinstall the drum unit in the
machine.
Drum Stop
It is time to replace the drum unit.
Replace the drum unit (see Replacing the drum unit
on page 128).
Jam 2-sided
The paper is jammed underneath
the paper tray or the fuser unit.
See Paper is jammed underneath the Paper Tray
on page 178.
Jam Inside
The paper is jammed inside the
machine.
See Paper is jammed inside the machine
on page 184.
Jam MP Tray
The paper is jammed in the
multi-purpose tray of the machine.
See Paper is jammed in the multi-purpose tray
on page 176.
Jam Rear
The paper is jammed in the back of
the machine.
See Paper is jammed at the back of the machine
on page 181.
Jam Tray 1
The paper is jammed in the paper
tray of the machine.
See Paper is jammed in Paper Tray 1 or Tray 2
on page 176.
The print limit set in Secure
Function Lock was reached.
Contact your administrator to check your Secure
Function Lock settings.
Jam Tray 2
Limit Exceeded
172
6
Troubleshooting
Error message
Cause
Action
Log Access Error
The machine could not access the
print log file in the server.
Contact your administrator to check the Store Print
Log to Network settings.
(For detailed information, see the Network User's
Guide.)
No Belt Unit
The belt unit is not installed
correctly.
Reinstall the belt unit (see the steps in Replacing the
belt unit on page 135).
No Drum Unit
The drum unit is not installed
correctly.
Reinstall the drum unit. (See Replacing the drum unit
on page 128.)
No HUB Support
A USB hub device is connected to
the USB direct interface.
Disconnect the USB hub device from the USB direct
interface.
No Paper
The machine is out of paper or
paper is not correctly loaded in the
specified paper tray.
Load paper in the indicated paper tray.
No Permission
Printing colour documents is
restricted.
Contact your administrator to check your Secure
Function Lock settings.
No Toner
The toner cartridge for the colour
indicated on the second line of LCD
is not installed correctly.
Remove the drum unit, remove the toner cartridge for
the colour indicated on the second line of LCD from
the drum unit, and put the toner cartridge back into
the drum unit. Reinstall the drum unit in the machine.
If the problem continues, replace the toner cartridge
(see Replacing the toner cartridges on page 123).
No Tray
The paper tray that is indicated on
the second line of the LCD is not
installed or not installed correctly.
Reinstall the paper tray that is indicated on the
second line of the LCD.
No Waste Toner
The waste toner box is not installed
correctly.
Reinstall the Waste Toner Box (see the steps
in Replacing the waste toner box on page 141).
Not Available
The requested function is not
permitted to all User IDs by Secure
Function Lock.
Contact your administrator to check your Secure
Function Lock settings.
Out of Memory
The machine’s memory is full.
Reduce the complexity of your document or reduce
the print resolution.
(The second line of the
LCD)
Make sure the paper guides are set to the correct
size.
6
Load (size) paper
in (tray).
Add more memory. (see Installing extra memory
on page 116.)
Print Data Full
The machine’s memory is full.
Press Cancel and delete the previously stored
secure print jobs.
Add more memory. (see Installing extra memory
on page 116.)
Print Unable ##
The machine has a mechanical
problem.
Press and hold down
to turn the machine off.
Wait a few seconds, then turn it on again.
If the problem continues, call Brother customer
service or your local Brother dealer.
173
Troubleshooting
Error message
Cause
Registration
Registration failed.
Action
 Press and hold down
to turn the machine off.
Wait a few seconds, and then turn it on again.
Perform the colour registration again using the
control panel (see Colour Registration
on page 112).
 Install a new belt unit (see Replacing the belt unit
on page 135).
 If the problem continues, call Brother customer
service or your local Brother dealer.
Replace Belt
It is time to replace the belt unit.
Replace the belt unit (see Replacing the belt unit
on page 135).
Replace Drum
It is time to replace the drum unit.
Replace the drum unit (see Replacing the drum unit
on page 128).
The drum unit counter was not reset
when a new drum was installed.
Reset the drum unit counter by following the
instructions included with the new drum unit.
Replace Fuser
It is time to replace the fuser unit.
Call Brother customer service or your local Brother
dealer or a Brother Authorized Service Center to
replace the fuser unit.
Replace Laser
It is time to replace the laser unit.
Call Brother customer service or your local Brother
dealer or a Brother Authorized Service Center to
replace the laser unit.
Replace PF Kit1
It is time to replace the paper
feeding kit.
Call Brother customer service or your local Brother
dealer or a Brother Authorized Service Center to
replace the PF kit.
Replace PF Kit2
Replace PF KitMP
Replace Toner
The toner cartridge is at the end of Replace the toner cartridge for the colour indicated on
its life. The machine will stop all print the LCD (see Replacing the toner cartridges
operations.
on page 123).
Replace WT Box
It is time to replace the waste toner
box.
Replace the waste toner box (see Replacing the
waste toner box on page 141).
Self-Diagnostic
The temperature of the fuser unit
does not rise to a specified
temperature within the specified
time.
Turn the machine off, wait a few seconds, and then
turn it on again. Leave the machine for 15 minutes
with the power on.
The fuser unit is too hot.
Short paper
The length of the paper in the tray is
too short for the machine to deliver it
to the Face-down output tray.
Open the back cover (face-up output tray) to let the
printed page exit onto the face-up output tray.
Remove the printed pages, and then press Go.
Size Error
The paper size specified in the
printer driver is not supported by the
specified tray.
Choose a paper size that is supported for each tray.
(See Paper type and size on page 2.)
174
6
Troubleshooting
Error message
Cause
Action
Size Error DX
The paper size specified in the
printer driver and the control panel
menu is not available for automatic
2-sided printing.
Press Cancel. Choose a paper size that is supported
by 2-sided printing.
The paper in the tray is not the
correct size and is not available for
automatic 2-sided printing.
Load the correct size of paper in the tray and set the
size of paper for the tray (see Paper Tray
on page 91).
The paper size for automatic 2-sided printing is A4.
The paper size for automatic 2-sided printing is A4.
Size Mismatch
The paper in the indicated tray is not Do one of the following:
the correct size.
Load the same size of paper in the paper tray that is
selected in the printer driver, and then press Go.
In the printer driver select the size of paper that you
loaded in the indicated paper tray.
Small paper
The paper size specified in the
printer driver is too small for the
machine to deliver it to the Facedown output tray.
Open the back cover (face-up output tray) to let the
printed paper exit onto the face-up output tray, and
then press Go.
Toner Error
One or more toner cartridges are
not installed correctly.
Pull out the drum unit. Remove all the toner
cartridges, and then put them back into the drum unit.
Toner Low: X
If the LCD displays Toner Low you
can still print; however, the machine
is telling you that the toner cartridge
is near the end of its life.
Order a new toner cartridge now so a replacement
toner cartridge will be available when the LCD
displays Replace Toner.
Tray 2 Error
The optional lower tray is not
installed correctly.
Reinstall the lower tray.
Unusable Device
An incompatible or defective device
has been connected to the USB
direct interface.
Remove the USB flash drive from the USB Direct
Interface.
WT Box End Soon
The waste toner box is almost full.
Order a new waste toner box before you get a
Replace WT Box message.
(X indicates the toner
cartridge or drum unit
colour that is near the
end of its life. BK=Black,
C=Cyan, M=Magenta,
Y=Yellow.)
175
6
Troubleshooting
Paper jams
6
Always remove the remaining paper from the paper tray and straighten the stack when you are adding new
paper. This helps prevent multiple sheets of paper from feeding through the machine at one time and
prevents paper jams.
Paper is jammed in the multi-purpose tray
6
If the LCD displays Jam MP Tray, follow these steps:
a
b
c
Remove the paper from the MP tray.
Remove any jammed paper from in and around the MP tray.
Fan the paper stack, and then put it back in the MP tray.
6
d
When loading paper in the MP tray, make sure that the paper stays under the maximum paper height
guides on both sides of the tray.
e
Press Go to resume printing.
Paper is jammed in Paper Tray 1 or Tray 2
6
If the LCD displays Jam Tray 1 or Jam Tray 2, follow these steps:
a
Pull the paper tray completely out of the machine.
For Jam Tray 1:
176
Troubleshooting
For Jam Tray 2:
6
b
Use both hands to slowly pull out the jammed paper.
NOTE
Pulling the jammed paper downward allows you to remove the paper more easily.
c
Make sure that the paper is below the maximum paper mark (
) in the paper tray. While pressing
the blue paper-guide release lever, slide the paper guides to fit the paper size. Make sure that the guides
are firmly in the slots.
d
Put the paper tray firmly back in the machine.
177
Troubleshooting
Paper is jammed underneath the Paper Tray
6
If the LCD displays Jam 2-sided, follow these steps:
a
Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the
machine.
b
Pull the paper tray completely out of the machine.
6
c
Make sure that the jammed paper does not remain inside the machine.
178
Troubleshooting
d
If paper is not caught inside the machine, check underneath the paper tray.
e
If the paper is not caught in the paper tray, open the back cover.
6
WARNING
HOT SURFACE
After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the
machine to cool down before you touch the internal parts of the machine.
179
Troubleshooting
f
Use both hands to pull out the jammed paper slowly.
g
h
Close the back cover until it locks in the closed position.
6
Put the paper tray back in the machine.
180
Troubleshooting
Paper is jammed at the back of the machine
6
If the LCD displays Jam Rear, a paper jam occurred behind the back cover. Follow these steps:
a
Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the
machine.
b
Open the back cover.
6
WARNING
HOT SURFACE
After you have just used the machine, some internal parts of the machine are extremely hot. Wait for the
machine to cool down before you touch the internal parts of the machine.
181
Troubleshooting
c
Pull the blue tabs at the left and right sides toward you to release the fuser cover (1).
2
2
3
3
1
6
NOTE
If the envelope levers (3) inside the back cover are pulled down to the envelope position, lift these levers
to the original position before pulling the blue tabs (2) down.
d
Use both hands to gently pull the jammed paper out of the fuser unit.
182
Troubleshooting
e
Close the fuser cover (1).
2
2
1
6
NOTE
If you print on envelopes, pull down the envelope levers (2) to the envelope position again before closing
the back cover.
f
Close the back cover.
183
Troubleshooting
Paper is jammed inside the machine
6
If the LCD displays Jam Inside, follow these steps:
a
Press the front cover release button and pull open the front cover.
6
b
Hold the blue handle of the drum unit. Pull the drum unit out until it stops.
184
Troubleshooting
Turn the blue lock lever (1) at the left of the machine counterclockwise to the release position. Holding
the blue handles of the drum unit, lift the front of the drum unit and remove it from the machine.
2
c
1
6
IMPORTANT
• Hold the blue handles of the drum unit when you carry it. DO NOT hold the sides of the drum unit.
• We recommend placing the drum unit on a clean, flat, level, stable surface with a sheet of disposable paper
or cloth underneath it in case you accidentally spill or scatter toner.
• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the
illustration.
185
Troubleshooting
d
Pull out the jammed paper slowly.
6
IMPORTANT
To avoid print quality problems, DO NOT touch the shaded parts shown in the illustration.
Make sure the blue lock lever (1) is in the release position as shown in the illustration.
2
e
1
186
Troubleshooting
Gently slide the drum unit into the machine until it stops at the blue lock lever.
g
Turn the blue lock lever (1) clockwise to the lock position.
2
f
2
6
1
h
Push the drum unit in until it stops.
i
Close the front cover of the machine.
NOTE
If you turn off the machine during Jam Inside, the machine will print incomplete data from your computer
when it is turned back on. Before you turn on the machine, delete the print spooler job on your computer.
187
Troubleshooting
If you are having difficulty with your machine
6
IMPORTANT
• For technical help, you must call Brother customer service or your local Brother dealer.
• If you think there is a problem with your machine, check the chart below and follow the troubleshooting
tips. You can solve most problems yourself.
• If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Visit http://solutions.brother.com/.
Printing difficulties
Difficulties
Suggestions
No printout.
Check that the correct printer driver has been installed and chosen.
6
Check to see if the LCD is showing an error message.
(See Error and maintenance messages on page 171.)
Check the machine is online:
(Windows® 7 and Windows Server® 2008 R2)
Click the
(Start) button > Devices and Printers. Right-click Brother HL-XXXX
series and click See what's printing. Click Printer and make sure you clear the
check mark before Use Printer Offline.
(Windows Vista® and Windows Server® 2008)
Click the
(Start) button > Control Panel > Hardware and Sound > Printers.
Right-click Brother HL-XXXX series. Make sure you clear the check mark before
Use Printer Offline.
(Windows® XP and Windows Server® 2003)
Click the Start button > Printers and Faxes. Right-click Brother HL-XXXX series.
Make sure you clear the check mark before Use Printer Offline.
(Windows® 8 and Windows Server® 2012)
Move your mouse to the lower right corner of your desktop. When the menu bar
appears, click Settings > Control Panel. In the Hardware and Sound (Hardware)
group, click View devices and printers. Right-click the Brother HL-XXXX Printer >
See what’s printing. If printer driver options appear, select your printer driver. Click
Printer in the menu bar and make sure you clear the check mark before Use Printer
Offline.
(For Windows Server® 2012 R2)
Click Control Panel on the Start screen. In the Hardware group, click View devices
and printers. Right-click the Brother HL-XXXX Printer > See what’s printing. If
printer driver options appear, select your printer driver. Click Printer in the menu bar
and make sure you clear the check mark before Use Printer Offline.
Contact your administrator to check your Secure Function Lock settings.
Make sure the interface is set to Auto on the machine (see how to change the
interface on page 92).
188
Troubleshooting
Printing difficulties (continued)
Difficulties
Suggestions
No printout.
Check that the machine is not in Power Off mode.
(Continued)
If the machine is in Power Off mode, press
send the print job.
on the control panel, and then re-
(See Auto Power Off on page 109.)
The machine is not printing or
has stopped printing.
Press Cancel.
The machine will cancel the print job and clear it from the memory. The printout may
be incomplete.
The headers or footers appear There is an unprintable area on the top and bottom of the page. Adjust the top and
bottom margins in your document to allow for this.
when the document is
(See Unprintable area when printing from a computer on page 7.)
displayed on the screen but
they are not on the printed
page.
The machine prints
unexpectedly or it prints
garbage.
Press Cancel to cancel the print jobs.
The machine prints the first
couple of pages correctly, then
some pages have text
missing.
Check the settings in your application to make sure that they are set to work with your
machine.
Cannot perform ‘Page Layout’
printing.
Check that the paper size settings in the application and in the printer driver are the
same.
Print speed is too slow.
Try changing the printer driver setting. The highest quality takes longer data
processing, sending and printing time.
Check the settings in your application to make sure they are set to work with your
machine.
Your computer is not recognising the machine’s input buffer’s full signal. Make sure
the interface cable is connected correctly.
If the machine is in Quiet mode, print speed is slower. Check the Quiet mode setting.
(See Turning Quiet mode on/off on page 110.)
The machine does not print
from Adobe® Illustrator®.
Reduce the print quality.
(For Windows, see Basic tab on page 33.)
(For Macintosh, see Print Settings on page 71.)
Poor print quality
See Improving the print quality on page 192.
Paper handling difficulties
Difficulties
Suggestions
The machine does not feed
paper.
If the paper tray is empty, load a new stack of paper in the paper tray.
If there is paper in the paper tray, make sure it is straight. If the paper is curled,
straighten it. Sometimes it is helpful to remove the paper, turn the stack over and put
it back in the paper tray.
Reduce the amount of paper in the paper tray, and then try again.
Make sure that MP Tray mode is not selected in the printer driver.
Clean the paper pick-up roller.
(See Cleaning the paper pick-up roller on page 164.)
189
6
Troubleshooting
Paper handling difficulties (continued)
Difficulties
Suggestions
The machine does not feed
paper from the MP tray.
Make sure that MP Tray is selected in the printer driver.
How do I print on envelopes?
1 Open the back cover.
Fan the paper well and put the paper tray back in the machine.
2 Pull down the two gray levers to the envelope position.
3 When you have finished printing envelopes, reset the two gray levers to their
original positions and close the back cover.
(See Printing on thick paper, labels and envelopes from the MP tray on page 15.)
Load three envelopes at a time in the MP tray. Your application must be set to print
the envelope size you are using. This is usually done in the Page Setup or Document
Setup menu of your application.
6
(See your application’s manual for more information.)
Network difficulties
Difficulties
Suggestions
Cannot print over a network
after completing the software
installation.
When the Cannot print to the networked printer. screen appears, follow the
on-screen instructions. If the problem is not solved, see the Network User's Guide.
The Brother software cannot
be installed.
(Windows®)
If the Security Software warning appears on the computer screen during the
installation, change the Security Software settings to permit the Brother product
setup program or other program to run.
Make sure the interface is set to Auto on the machine (see how to change the
interface on page 92).
(Macintosh)
If you are using a firewall function of anti-spyware or antivirus security software,
temporarily disable it, and then install the Brother software.
Cannot connect to wireless
network.
(HL-L8350CDW)
Investigate the problem using the WLAN Report. Print the WLAN Report in the menu
selection:
Machine Info., Print WLANReport, and then press Go.
For more details, see the Network User's Guide.
For other problems concerning using your machine on a Network, see the Network User's Guide.
190
Troubleshooting
Other difficulties
Difficulties
Suggestions
The machine will not turn on.
Adverse conditions on the power connection (such as lightning or a power surge)
may have triggered the machine’s internal safety mechanisms. Turn the machine off
and unplug the power cord. Wait for ten minutes, then plug in the power cord and turn
the machine on.
If the problem is not solved, turn off the machine. If you are using a power breaker,
disconnect it to make sure it is not the problem. Plug the machine's power cord
directly into a different known working wall electrical socket and turn on the machine.
If there is still no power, try a different power cable.
The machine cannot print EPS (Windows®)
data that includes binary with To print EPS data, do the following:
the BR-Script3 printer driver.
a
6
For Windows® 7 and Windows Server® 2008 R2:
Click the
(Start) button > Devices and Printers.
For Windows Vista® and Windows Server® 2008:
Click the
(Start) button > Control Panel, Hardware and Sound > Printers.
For Windows® XP and Windows Server® 2003:
Click the Start button > Printers and Faxes.
For Windows® 8 and Windows Server® 2012:
Move your mouse to the lower right corner of your desktop. When the menu bar
appears, click Settings > Control Panel. In the Hardware and Sound group,
click View devices and printers.
For Windows Server® 2012 R2:
Click Control Panel on the Start screen. In the Hardware group, click View
devices and printers.
b
For Windows® 7, Windows® XP, Windows Vista®, Windows Server®
2003,Windows Server® 2008 and Windows Server® 2008 R2:
Right-click the Brother HL-XXXX BR-Script3 icon and select Printer
properties (Properties), and Brother HL-XXXX BR-Script3 if needed.
For Windows® 8, Windows Server® 2012 and Windows Server® 2012 R2:
Right-click the Brother HL-XXXX BR-Script3 icon, select Printer properties.
c
From the Device Settings tab, choose TBCP (Tagged binary communication
protocol) in Output Protocol.
(Macintosh)
If your machine is connected to a computer with a USB interface, you cannot print
EPS data that includes binary. You can print the EPS data at the machine through a
network. For installing the BR-Script3 printer driver through the network, visit the
Brother Solutions Center at http://solutions.brother.com/.
191
Troubleshooting
Improving the print quality
6
If you have a print quality problem, print a test page first (see Machine Info. on page 89). If the printout looks
good, the problem is probably not the machine. Check the interface cable or try the machine on another
computer. If the printout has a quality problem, check the following steps first. And then, if you still have a
print quality problem, check the chart below and follow the recommendations.
NOTE
Brother does not recommend the use of cartridges other than genuine Brother Original cartridges or the
refilling of used cartridges with toner from other sources.
a
To get the best print quality, we suggest using the recommended paper. Check that you are using paper
that meets our specifications (see Acceptable paper and other print media on page 2).
b
Check that the drum unit and toner cartridges are installed correctly.
Examples of poor print quality
6
Recommendation
 Adjust the print margins on your application and reprint the job.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
Printed pages are compressed,
horizontal stripes appear, or
characters in the top, bottom,
left and right margins are cut off
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
 Perform the colour calibration using the control panel or the printer driver
(see Colour Calibration on page 111).
 Make sure toner save mode is off in the control panel or the printer driver.
 Make sure that the media type setting in the driver matches the type of paper
you are using (see Acceptable paper and other print media on page 2).
 Shake all four toner cartridges gently.
 Wipe the scanner windows with a dry, soft, lint-free cloth. (See Cleaning the
inside of the machine on page 150.)
Colours are light or faint on the
whole page
192
Troubleshooting
Examples of poor print quality
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Recommendation
 Wipe the scanner windows with a dry, soft, lint-free cloth (see Cleaning the
inside of the machine on page 150.)
 Make sure that foreign material such as a torn piece of paper, sticky note or
dust is not inside the machine and around the drum unit and toner cartridge.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
6
White streaks or bands down the
page
 Clean all four corona wires inside the drum unit by sliding the blue tabs
(see Cleaning the corona wires on page 154).
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
IMPORTANT
Make sure the blue tabs of the corona wires are at the home position (1).
Coloured streaks or bands down
the page
1
 Replace the toner cartridge that matches the colour of the streak or band
(see Replacing the toner cartridges on page 123). To identify the colour of
the toner cartridge, visit http://solutions.brother.com/ to view our FAQs and
troubleshooting tips.
 Install a new drum unit (see Replacing the drum unit on page 128).
193
Troubleshooting
Examples of poor print quality
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Recommendation
 Identify the colour causing the problem and replace the toner cartridge that
matches the colour of the line (see Replacing the toner cartridges
on page 122).
To identify the colour of the toner cartridge, visit http://solutions.brother.com/
to view our FAQs and troubleshooting tips.
 Install a new drum unit (see Replacing the drum unit on page 128).
Coloured lines across the page
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
 Make sure that the media type setting in the printer driver matches the type
of paper you are using (see Acceptable paper and other print media
on page 2).
 Check the machine’s environment. Conditions such as high humidity can
cause hollow print (See the Product Safety Guide).
 If the problem is not solved after printing a few pages, the drum may have
foreign material, such as glue from a label, stuck on the drum surface. Clean
the drum unit (see Cleaning the drum unit on page 157).
 Install a new drum unit (see Replacing the drum unit on page 128).
White spots or hollow print
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
 Identify the colour causing the problem and put in a new toner cartridge
(see Replacing the toner cartridges on page 123). To identify the colour of
the toner cartridge, visit http://solutions.brother.com/ to view our FAQs and
troubleshooting tips.
 Install a new drum unit (see Replacing the drum unit on page 128).
Blank page or some colours are
missing
94 mm
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
 If the problem is not solved after printing a few pages, the drum may have
foreign material, such as glue from a label, stuck on the drum surface. Clean
the drum unit (see Cleaning the drum unit on page 157).
 Install a new drum unit (see Replacing the drum unit on page 128).
94 mm
Coloured spots at 94mm
194
6
Troubleshooting
Examples of poor print quality
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
30 mm
Recommendation
 Identify the colour causing the problem and put in a new toner cartridge
(see Replacing the toner cartridges on page 123). To identify the colour of
the toner cartridge, visit http://solutions.brother.com/ to view our FAQs and
troubleshooting tips.
30 mm
Coloured spots at 30mm
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
 Check the machine’s environment. Conditions such as high humidity and
high temperatures may cause this print quality problem.
 Identify the colour causing the problem and put in a new toner cartridge
(see Replacing the toner cartridges on page 123). To identify the colour of
the toner cartridge, visit http://solutions.brother.com/ to view our FAQs and
troubleshooting tips.
 Install a new drum unit (see Replacing the drum unit on page 128).
Toner scatter or toner stain
195
6
Troubleshooting
Examples of poor print quality
The colour of your printouts is
not what you expected
Recommendation
 To improve the colour density, calibrate the colours using first the control
panel and then the printer driver (see Colour Calibration on page 111).
 To adjust the print position of colours for sharper edges, perform the colour
registration using the control panel (see Colour Registration on page 112).
 Make sure toner save mode is off in the control panel or the printer driver.
See Toner Save Mode in Advanced tab on page 41 (For Windows® printer
driver), Advanced options on page 58 (For Windows® BR-Script printer
driver), Advanced print settings on page 73 (For Macintosh printer driver),
Printer Features on page 77 (For Macintosh BR-Script printer driver).
 If the print quality is poor, clear the Improve Grey Colour check box of the
printer driver. See Improve Grey Colour in Settings dialog box on page 36
(for Windows® printer driver), Advanced options on page 58 (for Windows®
BR-Script printer driver), Advanced print settings on page 73 (for Macintosh
printer driver), or Printer Features on page 77 (for Macintosh BR-Script
printer driver).
If the print quality of the black portion is not what you expected, select the
Enhance Black Printing check box of the printer driver. See Enhance
Black Printing in Settings dialog box on page 36 (for Windows® printer
driver), Advanced options on page 58 (for Windows® BR-Script printer
driver), Advanced print settings on page 73 (for Macintosh printer driver), or
Printer Features on page 77 (for Macintosh BR-Script printer driver).
 Identify the colour causing the problem and put in a new toner cartridge
(see Replacing the toner cartridges on page 123). To identify the colour of
the toner cartridge, visit http://solutions.brother.com/ to view our FAQs and
troubleshooting tips.
 Install a new drum unit (see Replacing the drum unit on page 128).
 Make sure that the machine is on a solid level surface.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
 Perform the colour registration using the control panel (see Colour
Registration on page 112).
 Install a new drum unit (see Replacing the drum unit on page 128).
 Install a new belt unit (see Replacing the belt unit on page 135).
Colour misregistration
196
6
Troubleshooting
Examples of poor print quality
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Recommendation
 Perform the calibration using the control panel or the printer driver
(see Colour Calibration on page 111).
 Clear the Improve Grey Colour check box of the printer driver.
 Identify the colour causing the problem and put in a new toner cartridge
(see Replacing the toner cartridges on page 122). To identify the colour of
the toner cartridge, visit http://solutions.brother.com/ to view our FAQs and
troubleshooting tips.
 Install a new drum unit (see Replacing the drum unit on page 128).
Uneven density appears
periodically across the page
W X Y Z
A
B
C
D
E
 Make sure toner save mode is off in the control panel or the printer driver.
See Toner Save Mode in Advanced tab on page 41 (for Windows® printer
driver), Advanced options on page 58 (for Windows® BR-Script printer
driver), Advanced print settings on page 73 (for Macintosh printer driver), or
Printer Features on page 77 (for Macintosh BR-Script printer driver).
 Change the print resolution.
 If you use a Windows printer driver, choose Improve Pattern Printing in
Print Setting of the Basic tab (see Settings dialog box on page 36).
Missing image at thin line
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
 Check the paper type and quality (see Acceptable paper and other print
media on page 2).
 Make sure that the back cover is closed completely.
 Make sure that the two grey levers inside the back cover are in the up
positions.
 Make sure that the media type setting in the driver matches the type of paper
you are using (see Acceptable paper and other print media on page 2).
Wrinkled
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
 Check the machine’s environment. Conditions such as low humidity and low
temperatures may cause this print quality problem (see the Product Safety
Guide).
 Make sure that the media type setting in the printer driver matches the type
of paper you are using (see Acceptable paper and other print media
on page 2).
 Make sure you lift up the two grey levers inside the back cover until they stop
in the up position.
 Install a new drum unit (see Replacing the drum unit on page 128).
Ghost
197
6
Troubleshooting
Examples of poor print quality
Recommendation
 Make sure you lift up the two grey levers inside the back cover until they stop
in the up position.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
 Make sure that the media type setting in the printer driver matches the type
of paper you are using (see Acceptable paper and other print media
on page 2).
 Choose Improve Toner Fixing mode in the printer driver.
(For Windows, see Other Print Options on page 47.)
(For Macintosh, see Print Settings on page 71.)
Poor fixing
If this selection does not provide enough improvement, change the printer
driver setting in Media Type to a thick setting. If you are printing an envelope,
choose Env. Thick in the media type setting.
 Choose Reduce Paper Curl mode in the printer driver.
6
(For Windows, see Other Print Options on page 47.)
(For Macintosh, see Print Settings on page 71.)
If the problem is not solved, choose Plain Paper in the media type setting.
If you are printing an envelope, choose Env. Thin in the media type setting.
 If you do not use the machine often, the paper may have been in the paper
tray too long. Turn over the stack of paper in the paper tray. Also, fan the
paper stack, and then rotate the paper 180 in the paper tray.
Curled or wavy
 Store the paper where it will not be exposed to high temperatures and high
humidity.
 Open the back cover (face-up output tray) to let the printed pages exit onto
the face-up output tray.
198
Troubleshooting
Examples of poor print quality
Recommendation
 Make sure that the envelope levers inside the back cover are pulled down to
the envelope position when you print envelopes.
EFGHIJKLMN
ABCDEFG
See Loading paper in the multi-purpose tray (MP tray) on page 12.
NOTE
When you have finished printing, open the back cover and reset the two grey
levers back to their original positions (1) by lifting them up until they stop.
1
Envelope Creases
6
199
Troubleshooting
Machine Information
6
Checking the Serial Number
6
You can see the machine’s Serial Number on the LCD.
a
b
Press a or b ( + or -) to choose Machine Info.. Press OK.
Press a or b ( + or -) to choose Serial No.. Press OK.
Default settings
6
The machine has three levels of default settings; the default settings have been set at the factory before
shipment (see Settings table on page 88).
6
 Network
 Factory Reset
 Settings Reset
NOTE
• Changing the default settings does not modify the preset factory defaults.
• Page counters can never be changed.
Network default settings
6
To reset only the print server back to its default settings (by resetting all network information such as the
password and IP address), follow these steps:
a
b
c
d
Press a or b ( + or -) to choose Reset Menu. Press OK.
Press a or b ( + or -) to choose Network. Press OK.
Press a to choose Reset.
Press a to choose Yes. The machine will restart automatically.
Factory Reset
6
You can partially reset the machine back to its factory printer settings. The settings that will not be reset are
the Interface, Local Language, Setting Lock, Secure Function Lock and the Network settings:
a
b
c
Press a or b ( + or -) to choose Reset Menu. Press OK.
Press a or b ( + or -) to choose Factory Reset. Press OK.
Press a to choose Reset.
200
Troubleshooting
Settings Reset
6
This operation will reset all the machine's settings back to the one that were set at the factory before
shipment.
a
Disconnect the network cable from the machine; otherwise the network settings (such as IP address) will
not be reset.
b
c
d
e
Press a or b ( + or -) to choose Reset Menu. Press OK.
Press a and Cancel at the same time. Press OK after Settings Reset appears.
Press a to choose Reset.
Press a to choose Yes. The machine will restart automatically.
6
201
A
Appendix
A
Machine specifications
A
General
A
Model
HL-L8250CDN
Printer Type
Laser
Print Method
Electrophotographic Laser Printer (single-pass)
Memory Capacity
Standard
128 MB
Optional
1 slot: DDR2 SO-DIMM (144-pin) up to 256 MB
LCD (liquid crystal display)
16 characters 2line
Power Source
220 - 240 V
AC 50/60 Hz
Power Consumption 1
(Average)
HL-L8350CDW
A
Peak
Approx. 1180 W
Printing
Approx. 520 W at
25 C
Approx. 540 W at
25 C
Printing
(Quiet Mode)
Approx. 325 W
Approx. 355 W
Ready
Approx. 65 W at 25 C
Sleep
Approx. 7.5 W
Deep Sleep
Power
Off 2 3
Approx. 0.9 W
Approx. 0.04 W
Dimensions
313 mm
410 mm
Weights (with supplies)
486 mm
21.9 kg
1
USB connections to computer.
2
Measured according to IEC 62301 Edition 2.0.
3
Power consumption varies slightly depending on the usage environment or part wear.
202
Appendix
Model
Noise Level
HL-L8250CDN
Sound Pressure
Printing
LpAm = 53.5 dB (A)
Ready
LpAm = 27.9 dB (A)
Printing
(Quiet Mode)
LpAm = 51.1 dB (A)
LpAm = 50.6 dB (A)
LWAd = 6.75 B (A)
LWAd = 6.78 B (A)
Sound Power 1 2 Printing
Ready
Printing
(Quiet Mode)
Temperature
Humidity
HL-L8350CDW
LWAd = 4.06 B (A)
(Colour)
LWAd = 6.30 B (A)
(Colour)
LWAd = 6.33 B (A)
(Mono)
LWAd = 6.35 B (A)
(Mono)
LWAd = 6.35 B (A)
Operating
10 to 32 C
Storage
0 to 40 C
Operating
20 - 80% (without condensation)
Storage
10 - 90% (without condensation)
A
1
Measured in accordance with the method described in RAL-UZ171.
2
Office equipment with LWAd>6.30 B (A) is not suitable for use in rooms where people require high levels of concentration. Such equipment should
be placed in separate rooms because of the noise emission.
203
Appendix
Print media
A
Model
Paper Input 1
HL-L8250CDN
Paper Tray
(Standard)
Multi-purpose
tray
(MP tray)
HL-L8350CDW
Paper Type
Plain Paper, Thin Paper, Recycled Paper
Paper Size
A4, Letter, B5 (JIS), A5, A5 (Long Edge), A6, Executive,
Legal, Folio
Paper Weight
60 to 105 g/m2
Maximum Paper
Capacity
Up to 250 sheets of 80 g/m2 Plain paper
Paper Type
Plain Paper, Thin Paper, Thick Paper, Thicker Paper,
Recycled Paper, Bond Paper, Label, Envelope, Env.Thin,
Env.Thick, Glossy Paper 2
Paper Size
Width: 76.2 to 215.9 mm
Length: 127 to 355.6 mm
Paper Tray
(Optional)
Paper Output 1
2-sided
Paper Weight
60 to 163 g/m2
Maximum Paper
Capacity
Up to 50 sheets of 80 g/m2 Plain paper
Paper Type
Plain Paper, Thin Paper, Recycled Paper
Paper Size
A4, Letter, B5 (JIS), A5, Executive, Legal, Folio
Paper Weight
60 to 105 g/m2
Maximum Paper
Capacity
Up to 500 sheets of 80 g/m2 Plain paper
Face-Down Output Tray
Up to 150 sheets of 80 g/m2 Plain paper (face-down
delivery to the face-down output paper tray)
Face-Up Output Tray
One sheet (face-up delivery to the face-up output tray)
Automatic
2-sided Printing
Paper Type
Plain Paper, Thin Paper, Recycled Paper, Glossy Paper
Paper Size
A4
Paper Weight
60 to 105 g/m2
A
1
For labels, we recommend removing the printed sheets from the output paper tray immediately after they exit the machine to avoid the possibility
of smudging.
2
For glossy paper, place only one sheet in the MP Tray.
204
Appendix
Printer
A
Model
HL-L8250CDN
HL-L8350CDW
Automatic 2-sided Print
Yes
Emulation
PCL6, BR-Script3 (PostScript® 3™)
Resolution
600  600 dpi
2400dpi (2400  600) quality
Print Speed 1 2
Single side
print
Monochrome
Full colour
2-sided Print
Up to 28 ppm (A4 size)
Up to 30 ppm (A4 size)
Up to 30 ppm (Letter size)
Up to 32 ppm (Letter size)
Up to 28 ppm (A4 size)
Up to 30 ppm (A4 size)
Up to 30 ppm (Letter size)
Up to 32 ppm (Letter size)
Monochrome
Up to 14 sides per minute (7 sheets per minute) (A4 or Letter size)
Full colour
Up to 14 sides per minute (7 sheets per minute) (A4 or Letter size)
(Colour)
Less than 15 seconds at 23 C / 230 V
First Print Time 3
A
(Mono)
Less than 15 seconds at 23 C / 230 V
1
The print speed may change depending on the type of document you print.
2
Print speed may be slower when the machine is connected by wireless LAN.
3
From Ready mode and standard tray
Interface
Model
USB
A
HL-L8250CDN
Hi-Speed USB 2.0
HL-L8350CDW
12
We recommend using a USB 2.0 cable (Type A/B) that is no more than 2 meters long.
Ethernet 3
10BASE-T / 100BASE-TX
Use a straight-through Category 5 (or greater) twisted-pair cable.
Wireless LAN 3
-
IEEE 802.11b/g/n
(Infrastructure Mode/Ad-hoc Mode)
IEEE 802.11g (Wi-Fi Direct)
1
Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 interface.
2
Third party USB ports are not supported.
3
For detailed network specifications, see Network (LAN) on page 206 and see the Network User's Guide.
205
Appendix
Network (LAN)
A
Model
HL-L8250CDN
HL-L8350CDW
LAN
You can connect your machine to a network for Network Printing.
Also included is Brother BRAdmin Light 1 2 Network Management
software.
Protocols
IPv4
ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name
resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD,
Custom Raw Port/Port9100, IPP/IPPS, FTP Server, TELNET Server,
HTTP/HTTPS server, TFTP client and server, SMTP Client,
SNMPv1/v2c/ v3, ICMP, Web Services (Print), CIFS client, SNTP client
IPv6
NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD, Custom
Raw Port/Port9100, IPP/IPPS, FTP Server,TELNET Server,
HTTP/HTTPS server, TFTP client and server, SMTP Client,
SNMPv1/v2c/v3, ICMPv6, Web Services (Print), CIFS Client, SNTP
Client
Wired
SMTP-AUTH, SSL/TLS (IPPS, HTTPS, SMTP), SNMP v3
802.1x (EAP-MD5, EAP-FAST, PEAP, EAP-TLS, EAP-TTLS), Kerberos,
IPSec
Wireless
-
SMTP-AUTH, SSL/TLS (IPPS,
HTTPS, SMTP), SNMP v3 802.1x
(LEAP, EAP-FAST, PEAP, EAPTLS, EAP-TTLS), Kerberos, IPSec
Wireless Network Security
-
WEP 64/128 bit, WPA-PSK
(TKIP/AES), WPA2-PSK (AES)
Wireless Network Setup AOSS™
Support Utility
WPS
-
Yes
-
Yes
Security Protocols
1
(For Windows® users) Brother BRAdmin Light is available from the CD-ROM provided with the machine.
(For Macintosh users) Brother BRAdmin Light is available as a download from http://solutions.brother.com/.
2
(For Windows® users) If you want more advanced printer management, use the latest Brother BRAdmin Professional utility version that is
available as a download from http://solutions.brother.com/.
Direct Print feature
1
A
A
Model
HL-L8250CDN
HL-L8350CDW
Compatibility
PDF version 1.7 1, JPEG, Exif+JPEG, PRN (created by Brother printer driver), TIFF
(scanned by all Brother MFC or DCP models), XPS version 1.0
Interface
USB direct interface
PDF data including a JBIG2 image file, a JPEG2000 image file or a transparency file is not supported.
206
Appendix
Computer requirements
Computer Platform &
Operating System Version
Windows®
Operating
System
A
PC Interface
USB 1
10/100
Base-TX
(Ethernet)
Processor
Hard Disk
Space to
install
32bit (x86) or 64bit
(x64) processor
80 MB
Wireless
802.11b/g/n
Windows® XP Home Printing
Windows® XP
Professional
Windows® XP
Professional x64
Edition
64bit (x64) processor
Windows Vista®
32bit (x86) or 64bit
(x64) processor
Windows® 7
A
Windows® 8
Windows Server®
2003
Macintosh
Operating
System
1
Printing
32bit (x86) or 64bit
(x64) processor
Windows Server®
2003 x64 Edition
64bit (x64) processor
Windows Server®
2008
32bit (x86) or 64bit
(x64) processor
Windows Server®
2008 R2
64bit (x64) processor
Windows Server®
2012
64bit (x64) processor
Windows Server®
2012 R2
64bit (x64) processor
OS X v10.7.5
Printing
Intel® Processor
80 MB
OS X v10.8.x
OS X v10.9.x
Third party USB ports are not supported.
For the latest driver updates, visit http://solutions.brother.com/.
All trademarks, brand and product names are property of their respective companies.
207
Appendix
Important information for choosing your paper
A
The information in this section will help you choose paper to use with this machine.
NOTE
If you use paper that is not recommended, a paper jam or misfeed may occur in the machine.
Before you buy a large quantity of paper
A
Make sure that the paper is appropriate for the machine.
Paper for plain paper copies
A
Paper is divided by usage, such as paper for printing and paper for copying. The usage is usually written on
the paper’s package. Check the package to see whether it is appropriate for laser printers. Use paper that is
appropriate for laser printers.
Basis weight
A
The basis weight of the paper for general use varies in different countries. We recommend using paper that
weighs 75 to 90 g/m2, although this machine is able to cope with thinner or thicker paper than these weights.
Long grain and short grain
A
The pulp fiber of the paper is aligned during paper manufacturing. Paper can be classified into two types, long
grain and short grain.
Long grain paper fibers run in the same direction as the long edge of the paper. Short grain paper fibers run
perpendicular to the long edge of the paper. Though most plain paper for copying is long grain, some is short
grain. We recommend using long grain paper for this machine. Short grain paper is too weak for the paper
transport of the machine.
Acid paper and neutralized paper
A
Paper can be classified as either acid paper or neutralized paper.
Though modern paper manufacture methods started with acid paper, neutralized paper is recently taking the
place of acid paper because of environmental issues.
However, many forms of acid paper can be found in recycled paper. We recommend using neutralized paper
for this machine.
Use an acid paper check pen to distinguish acid paper from neutral paper.
Print surface
A
The characteristics of the face side and reverse side of a sheet of paper may vary a little.
Usually, the opening side of the paper ream package is the print side. Follow the instructions on the paper
package. Typically, the print side is indicated by an arrow.
208
A
Appendix
Supplies
A
Model
Toner
Cartridge
HL-L8250CDN
Inbox
Standard
High Yield
HL-L8350CDW
Model Name
Black
Approx. 2,500 pages A4 or Letter page 1
-
Cyan,
Magenta,
Yellow
Approx. 1,500 pages A4 or Letter page 1
-
Black
Approx. 2,500 pages A4 or Letter page 1
TN-321BK
Cyan,
Magenta,
Yellow
Approx. 1,500 pages A4 or Letter page 1
TN-321C,
TN-321M,
TN-321Y
Black
Approx. 4,000 pages A4 or Letter page 1
TN-326BK
Cyan,
Magenta,
Yellow
Approx. 3,500 pages A4 or Letter page 1
TN-326C,
TN-326M,
TN-326Y
-
TN-329BK,
TN-329C,
TN-329M,
TN-329Y
Super High Black,
Yield
Cyan,
Magenta,
Yellow
Approx. 6,000 pages A4 or
Letter page 1
Drum Unit
Approx. 25,000 pages A4 or Letter pages 2
DR-321CL
Belt Unit
50,000 pages (5 pages per job) 2
BU-320CL
A
20,000 pages (1 page per job) 2
Waste Toner Box
Approx. 50,000 pages A4 or Letter pages 2
1
Approximate cartridge yield is declared in accordance with ISO/IEC 19798.
2
Life of supply is approximate and may vary by type of use.
WT-320CL
209
Appendix
Important information for the toner cartridge life
A
Colour/Mono setting in the printer driver
A
Users can change the Colour/Mono settings on the printer driver as follows:
 Auto
The machine checks the content of the document for colour. If colour is detected anywhere in the
document, it will print the whole of the document using all the colours. In other words, it will mix some of
the toners to help achieve every shade detected in the document, increasing the density of toner applied
to the page. If no colour content is detected, it will print the document in monochrome.
The default setting on your machine is Auto.
NOTE
The machine’s colour sensor is very sensitive and may perceive faded black text or an off-white
background as colour. If you know that your document is black and white and you want to conserve colour
toner, select Mono mode.
A
 Colour
Whether the document contains colour or just monochrome, your machine will print the document using
all the colours.
 Mono
Select this mode if the document has only black and greyscale text and/or objects. If your document
contains colour, this mode prints the document in 256 levels of grey using the black toner.
NOTE
If either the Cyan, Magenta or Yellow toner reaches the end of its life while printing a colour document, the
print job cannot be completed. You can cancel your print job and choose to start the print job again in
Mono mode, as long as Black toner is available.
For more information about the settings in the printer driver, see Chapter 2: Driver and Software.
Toner Cartridge Life
A
This product detects the life of the toner cartridges using the following two methods:
 Detection by counting the dots of each colour that are necessary to create an image
 Detection by counting the rotations of the developer roller
This product has a function that will count the dots of each colour used to print every document and the
rotations of each toner cartridge’s developer roller. The print operation will stop when either one of the
upper limits are reached. The upper limit is set above the number of dots or rotations that would be
required for the cartridge to perform consistently with its advertised page yield. This function is intended
to reduce the risk of poor print quality and damage to the machine.
There are two messages that indicate when the toner nears or reaches its life end: Toner Low and
Replace Toner.
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Appendix
Toner Low is displayed on the LCD when the number of dots or rotations of the developer roller nears its
maximum count: Replace Toner is displayed on the LCD when the number of dots or rotations of the
developer roller reaches its maximum count.
Colour Correction
A
The number of developer roller rotations that are counted may not only be for normal operations such as
printing, but also for machine adjustments, such as Colour Calibration and Colour Registration.
 Colour Calibration (Adjustment of Colour Density)
To obtain stable print quality, the density of each toner cartridge needs to be maintained at a fixed value.
If the density balance between the colours cannot be kept, the tint becomes unstable, and accurate colour
reproduction becomes unavailable. The toner density can change due to chemical changes to the toner
that affect its electrical charge, deterioration of the developer unit, and temperature and humidity levels in
the device. When calibration occurs, the density level adjustment test patterns are printed on the belt unit.
Calibration is mainly performed at the following times:
• When the user manually selects calibration from the operation panel or the printer driver.
(Please perform calibration if colour density needs to be improved.)
A
• When a used toner cartridge is replaced with a new one.
• When the printer senses that the ambient temperature and humidity have changed.
• When a specified number of printed pages is reached.
 Colour Registration (Correction of Colour Position)
In this device, the drum unit and developer unit are prepared for black (K), yellow (Y), magenta (M), and
cyan (C), respectively. Four colour images are combined into one image, and therefore colour registration
errors (i.e., how the four colour images align) might occur. When registration errors occur, registration
correction test patterns are printed on the belt unit.
Registration is mainly performed at the following times:
• When the user manually selects registration from the operation panel.
(Please perform registration if a colour registration error needs to be corrected.)
• When a specified number of printed pages is reached.
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Appendix
Brother numbers
A
IMPORTANT
For technical and operational help, you must call Brother customer service or your local Brother dealer.
Register your product
A
Please complete the Brother Warranty Registration or, for your convenience and most efficient way to register
your new product, register on-line at
http://www.brother.com/registration/
Frequently asked questions (FAQs)
A
The Brother Solutions Center is our one-stop resource for all your machine needs. Download the latest
drivers, software and utilities, read FAQs and troubleshooting tips to learn how to get the most from your
Brother product.
A
http://solutions.brother.com/
Check here for Brother driver updates.
Customer Service
A
Visit http://www.brother.com/ for contact information on your local Brother office.
Service center locations
A
For service centres in Europe, contact your local Brother Office. Address and telephone contact information
for European offices can be found at http://www.brother.com/ by selecting your country.
Internet Addresses
Brother Global Web Site: http://www.brother.com/
For Frequently Asked Questions (FAQs), Product Support and Technical Questions, and Driver Updates and Utilities:
http://solutions.brother.com/
212
B
Index
Numerics
G
2-sided printing ......................................................... 20
General Setup ........................................................... 92
Go button .................................................................. 86
A
Apple Macintosh .................................................29, 66
Auto Power Off ........................................................ 109
I
Interface .................................................................. 205
B
J
Back button ............................................................... 86
BR-Script3 ...........................................................55, 76
Buttons ...................................................................... 85
Jam 2-sided ............................................................ 178
Jam Inside ............................................................... 184
Jam MP Tray ........................................................... 176
Jam Rear ................................................................ 181
Jam Tray 1 .............................................................. 176
Jam Tray 2 .............................................................. 176
C
Cancel button ............................................................ 86
Cleaning .................................................................. 148
Color Correction ..............................................101, 111
Computer requirements .......................................... 207
Control panel ............................................................. 85
Control panel LCD menu .......................................... 88
Corona wires ........................................................... 154
Labels .............................................................. 3, 6, 15
LCD (liquid crystal display) ....................................... 85
LED (light-emitting diode) ......................................... 87
Linux ......................................................................... 29
D
M
Data LED .................................................................. 87
Deep Sleep ............................................................... 87
Deep Sleep mode ................................................... 108
Default settings ....................................................... 200
Device Settings tab ................................................... 52
Dimensions ............................................................. 202
Drum unit ................................................................ 128
Machine Information ............................................... 200
Macintosh ............................................................29, 66
Maintenance messages ..................................119, 120
Manual 2-sided printing ............................................. 23
Media specifications ................................................ 204
Memory ................................................................... 202
Menu Buttons ............................................................ 86
Menu settings ............................................................ 88
E
Emulation ................................................................ 205
Envelopes ........................................................ 3, 5, 15
Error LED .................................................................. 87
Error messages ....................................................... 171
L
N
Network connectivity ............................................... 205
Network menu .....................................................96, 97
Network software ...................................................... 84
F
Folio ............................................................................ 3
213
B
Index
P
T
Packing and shipping the machine ......................... 166
Paper ..................................................................2, 208
loading ...............................................................8, 12
recommended ......................................................2, 3
size .......................................................................... 2
tray capacity ............................................................. 3
type .......................................................................... 2
Paper jams .............................................................. 176
Paper Tray ................................................................ 91
Plain paper .................................................................. 2
Print
difficulties ............................................................. 188
Macintosh
BR-Script3 printer driver ..................................... 76
Printer driver ....................................................... 66
Windows®
2-sided printing ................................................... 38
Booklet printing ................................................... 39
BR-Script3 printer driver ..................................... 55
Printer driver ....................................................... 33
Print Menu ................................................................. 93
Print quality ............................................................. 192
Printer driver ................................................ 29, 63, 81
TCP/IP ......................................................... 96, 97, 98
Thick paper ............................................................... 15
Toner cartridge ................................................122, 123
Toner cartridge life .................................................. 210
Troubleshooting ..............................................170, 188
error messages on LCD ....................................... 171
if you are having difficulty
network ............................................................. 190
paper handling .................................................. 189
paper jams ........................................................ 176
printing .............................................................. 188
Q
U
Unprintable area ......................................................... 7
USB direct interface .................................................. 24
USB flash drive ......................................................... 24
Utilities .................................................................... 212
W
B
Watermark ..........................................................41, 46
Weights ................................................................... 202
Windows® ................................................................. 29
WLAN ..................................................................98, 99
World Wide Web ..................................................... 212
Quiet mode ............................................................. 110
R
Register your product .............................................. 212
Reset Menu ............................................................. 101
S
Secure documents .................................................. 104
Service centres (Europe and other countries) ........ 212
Sleep mode .......................................................87, 108
Specifications .......................................................... 202
Status Monitor
Macintosh .............................................................. 82
Windows® .............................................................. 64
Supplies ......................................... 118, 119, 120, 209
214