Motorola 6809512A76-A User`s guide

motorola W370
User’s Guide
HELLOMOTO
Welcome to the world of Motorola digital wireless communications! We are pleased that you
have chosen the Motorola W370 wireless phone.
Right Soft Key
Left Soft Key
Message Key
Web Browser Key
Volume Keys
Turn on & off,
hang up, exit
menus.
Open menus.
Make &
answer calls.
Navigate menus.
Charge up &
connect to
your PC.
Listen to music.
1
Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
www.hellomoto.com
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
MOTOROLA and the Stylized M Logo are registered in the US
Patent & Trademark Office. 2006 All other product or service
names are the property of their respective owners.
© Motorola, Inc. 2007.
Caution: Changes or modifications made in the radio phone, not
expressly approved by Motorola, will void the user's authority to
operate the equipment.
Certain mobile phone features are dependent on the capabilities
and settings of your service provider’s network. Additionally,
certain features may not be activated by your service provider,
and/or the provider’s network settings may limit the feature’s
functionality. Always contact your service provider about feature
availability and functionality. All features, functionality, and other
product specifications, as well as the information contained in this
user's guide are based upon the latest available information and
are believed to be accurate at the time of printing. Motorola
reserves the right to change or modify any information or
specifications without notice or obligation.
Manual Number: 6809512A76-A
2
check it out!
Battery Indicator
Message Indicator
Call Indicator
Battery
Headset Jack
Insert the headset
accessory for
handsfree use.
Note: Your phone may not appear exactly as
the phone image above.
3
contents
check it out!. . . . . . . . . . . 3
menu map . . . . . . . . . . . . 6
Use and Care . . . . . . . . . . 8
essentials . . . . . . . . . . . . . 9
about this guide. . . . . . . 9
SIM card . . . . . . . . . . . 10
battery . . . . . . . . . . . . . 10
turn it on & off . . . . . . . 12
make a call. . . . . . . . . . 12
answer a call . . . . . . . . 13
your phone number . . . 13
main attractions . . . . . . 14
multimedia messages . 14
chatting . . . . . . . . . . . . 16
basics . . . . . . . . . . . . . . . 17
display . . . . . . . . . . . . . 17
menus . . . . . . . . . . . . . 21
4
contents
text entry. . . . . . . . . . .
volume. . . . . . . . . . . . .
navigation key . . . . . . .
handsfree speaker. . . .
codes & passwords. . .
check battery meter. . .
customize. . . . . . . . . . . .
ring style . . . . . . . . . . .
time & date . . . . . . . . .
wallpaper . . . . . . . . . . .
screen saver . . . . . . . .
display appearance . . .
answer options . . . . . .
optional handsfree
operation . . . . . . . . . . .
calls. . . . . . . . . . . . . . . . .
call history . . . . . . . . . .
redial . . . . . . . . . . . . . .
22
25
25
25
26
26
27
27
27
28
29
29
29
30
31
31
32
return a call . . . . . . . . .
hold or mute a call . . . .
call waiting. . . . . . . . . .
caller ID . . . . . . . . . . . .
emergency calls . . . . .
international calls. . . . .
1-touch dial. . . . . . . . . .
voicemail . . . . . . . . . . .
inserting special
characters into dialing
sequences . . . . . . . . . .
other features . . . . . . . .
advanced calling . . . . .
contacts. . . . . . . . . . . .
messages . . . . . . . . . .
chat . . . . . . . . . . . . . . .
web browser (wap 2.0)
personalizing . . . . . . . .
32
32
32
33
33
34
34
34
35
37
37
39
42
43
43
44
call times & costs. . . . 47
handsfree operation . . 48
network . . . . . . . . . . . 48
personal organizer . . . 48
security. . . . . . . . . . . . 50
fun & games. . . . . . . . 50
troubleshooting . . . . . . 51
check here first. . . . . . 51
when the backlight is
turned off, it can seem like
your phone isn’t working .
51
no display . . . . . . . . . . 51
no backlight on the display
52
phone doesn’t vibrate. 52
messages: “enter special
code,” “SIM locked contact service provider,”
“subsidy password”. . 52
service & repairs. . . . . . 53
Specific Absorption Rate
Data . . . . . . . . . . . . . . . . 54
European Union Directives
Conformance Statement . .
56
Industry Canada Notice to
Users . . . . . . . . . . . . . . . 62
FCC Notice to Users. . . 62
Motorola Limited Warranty
for the United States and
Canada . . . . . . . . . . . . . 63
Hearing Aid Compatibility
with Mobile Phones . . . 67
Information from the World
Health Organization . . . 68
Product Registration . . 68
Export Law Assurances 69
Caring for the Environment
by Recycling . . . . . . . . . 69
California Perchlorate Label
70
Privacy and Data Security .
70
Smart Practices While
Driving . . . . . . . . . . . . . . 71
index . . . . . . . . . . . . . . . 73
contents
5
menu map
main menu
n Contacts
Q
s Call History
á Internet
•
•
•
•
•
Received Calls
Dialed Calls
Call Times *
Data Times *
Data Volumes *
e Messages
•
•
•
•
•
•
•
•
•
Create
Inbox
Draft
Outbox
Quick Notes
Voicemail
Browser Msgs
Info Services
MMS Templates
É Tools
•
•
•
•
•
•
•
•
6
Calculator
MyMenu
Alarm Clock
Stop Watch
Chat
Dialing Services
Calendar
Lantern
menu map
Games & Apps
•
•
•
•
•
•
Start Browser
Web Shortcut
Web Session
Stored Pages
History
General Setting
h Media
• Pictures
• Sounds
l Personalize
•
•
•
•
•
•
•
Home Screen
Main Menu
Color Setting
Greeting
Wallpaper
Screen Saver
Quick Dial
w Settings
(see next page)
Note: Chat and Quick Dial depend
on your carrier's settings. You
may not see these features in
your phone.
* Optional features.
This is the standard main
menu layout. Your phone’s
menu may be a little
different.
settings menu
t
Ring Style
m Phone Status
• Style
• Detail
H Call Forward*
• Voice Calls
• Cancel All
• Forward Status
• My Numbers
• Battery Meter
S Headset
• Auto Answer
j
U In Call Setup
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
In-Call Timer
My Caller ID *
Answer Options
Call Waiting *
Z Initial Setup
Time and Date
1-Touch Dial
Display Settings
Backlight
Scroll
Language
DTMF
TTY Setup
Master Reset
Master Clear
Format Additional Storage Device
Status Indicator
Network
u
New Network
Network Setup
Avail. Networks
Service Tone
Call Drop Tone
Note: Service Tone and Band
Selection depend on your
carrier's settings. You may not
see these features in
your phone.
* Optional features
Security
•
•
•
•
•
Phone Lock
Fixed Dial
Call Barring
SIM PIN
New Passwords
g Lantern
• Lantern
menu map
7
Use and Care
Use and Care
To care for your Motorola phone, please keep it away from:
8
liquids of any kind
Don’t expose your phone to
water, rain, extreme humidity,
sweat, or other moisture.
dust and dirt
Don’t expose your phone to
dust, dirt, sand, food, or other
inappropriate materials.
extreme heat or cold
Avoid temperatures below
-10°C/14°F or above 45°C/113°F.
cleaning solutions
To clean your phone, use only a
dry soft cloth. Don’t use alcohol
or other cleaning solutions.
microwaves
Don’t try to dry your phone in a
microwave oven.
the ground
Don’t drop your phone.
Use and Care
essentials
CAUTION: Before using the phone for the
first time, read the Important Safety and
Legal Information included in the
gray-edged pages at the back of this guide.
032257o
about this guide
This guide shows how to locate a menu
feature as follows:
Find it : M > Call History > Dialed Calls
Press S to scroll to and highlight a menu
feature. Press SELECT to select the highlighted
menu feature.
symbols
This means a feature depends
on the network or subscription
and may not be available in all
areas. Contact your service
provider for more information.
This means a feature requires an
optional accessory.
This example shows that, from the home
screen, you press M to open the menu,
highlight and select Call History, then highlight
and select Dialed Calls.
essentials
9
SIM card
battery
Your Subscriber Identity Module (SIM) card
contains personal information like your phone
number and Contacts entries.
battery installation
1
Caution: Do not bend or scratch your SIM
card. Keep it away from static electricity,
water, and dirt.
1
2
3
3
10
essentials
2
battery charging
battery tips
Before you can
use your phone,
you need to
completely charge
the battery. New
batteries are not
fully charged. Plug
the travel charger
into your phone and an electrical outlet. Your
phone displays Charge Complete when finished.
Battery life depends on the network, signal
strength, temperature, features, and
accessories you use.
Tip: You cannot overcharge your battery. It will
perform best after you fully charge and
discharge it a few times.
New batteries are shipped partially charged.
Before you can use your phone, install and
charge the battery as described below. Some
batteries perform best after several full
charge/discharge cycles.
• Always use Motorola
Original™ batteries and
chargers. The warranty does
not cover damage caused by
non-Motorola batteries and/or chargers.
• New batteries or batteries stored for a
long time may take more time to charge.
• When charging your battery, keep it near
room temperature.
• When storing your battery, keep it
uncharged in a cool, dark, dry place, such
as a refrigerator.
• Never expose batteries to temperatures
below -10°C (14°F) or above 45°C (113°F).
Always take your phone with you when
you leave your vehicle.
essentials
11
• It is normal for batteries to gradually wear
down and require longer charging times.
If you notice a change in your battery life,
it is probably time to purchase a new
battery.
032375o
Contact your local recycling center for
proper battery disposal.
Warning: Never dispose of batteries
in a fire because they may explode.
Before using your phone, read the battery
safety information in the “Safety and General
Information”section included in the grayedged pages at the back of this guide.
turn it on & off
To turn on your phone,
press and hold P for 5
seconds. If prompted,
enter your SIM card PIN
code and/or unlock
code.
Caution: If you enter an incorrect PIN code 3
times in a row, your SIM card is disabled and
your phone displays SIM Blocked. Contact your
service provider.
To turn off your phone, press and hold P for
5 seconds.
make a call
Enter a phone number and press N to make
a call.
To end the call, press P .
12
essentials
answer a call
When your phone rings and/or vibrates, press
N to answer.
To end the call, press P .
You can also answer or end a call by pressing
any key when the Multi-key answer option is
activated:
Find it: M > Settings > In Call Setup
> Answer Options
your phone number
To see your number, press M then #
while in an idle screen.
essentials
13
main attractions
multimedia messages
For more message features, see page 42.
Note: The MMS templates can’t be downloaded
or expanded. You can only use the default
templates.
send a multimedia
message
1 Press keypad keys to enter text on the
page. For details about text entry, see
page 22.
A Multimedia Messaging Service (MMS)
message contains pages with text and media
objects (including photos, pictures,
animations, or sounds). You can send the
multimedia message to other phones with
MMS and to email addresses:
2 When you finish the message, press OK.
Find it: M > Messages > Create > Create Message
> New Text Msg, New Multimedia Msg or MMS Templates
3 Choose one or more people from the Send
list.
To insert an image, sound, or other
object on the page, press INSERT or
M > Insert. Select the file type and the file.
Repeat to add/insert another file.
To select a contacts entry, highlight the
entry, and press ADD. Repeat to add other
Contacts entries.
14
main attractions
To enter a new number, highlight [One Time
Entry] and press SELECT.
To enter and store a new number,
highlight [New Phonebook Entry] and press
SELECT. The entry can be saved in your SIM
card or to your phone.
4 When you finish entering numbers/
addresses, press OK. Your phone displays
the message fields. These fields display
when you create a multimedia message.
To enter a subject for the message,
highlight Subject and press CHANGE.
To request a delivery receipt for the
message, highlight Receipt and press
CHANGE, then press ADD.
5 To send the message, press SEND.
6 To cancel the message, go to Outbox. If the
message is still sending, highlight the
message and press M > Cancel.
receive a multimedia
message
When you receive a multimedia message,
your phone sounds an alert and displays New
Message with a message indicator, such as r.
Press the READ key to open the message.
If a multimedia message contains media
objects:
• photos, pictures, and animations will
display as you read the message.
• sound files will play when its slide bar
displays.
To cancel or save the message as a Draft,
press M > Save to Drafts.
main attractions
15
chatting
Select Chat from the Tools menu to keep in
touch with friends. You can save time by
inserting a common phrase, such as In a meeting
now or Take Care. Press NEW > Msg: > M
> INSERT. See “chat” on page 43.
16
main attractions
basics
See page 1 for a basic phone diagram.
Note: Your home screen may look different
depending on your service provider.
display
The home screen displays when you turn on
the phone. To dial a number from the home
screen, press the number keys and N.
4* 7ã? ds
Date
xå
Service Provider
04/25/2006
Clock
Left Soft
Key Label
CONTACTS
G
6:35am
Browser
Right Soft
Key Label
Menu Indicator
When M is displayed, you can press M to
open the menu. Labels at the bottom corners
of the display show the current soft key
functions. Press the left or right soft key to
perform the function indicated by the label.
For soft key locations, see page 1.
basics
17
In the home screen, press S up, down, left,
or right to open basic menu features. You can
choose to show or hide home screen display
icons:
1 Signal Strength Indicator −Vertical bars
show the strength of the network
connection. You cannot make or receive
calls when ! displays.
Find it: M > Personalize > Home Screen
> Home Keys > Icons
2 GPRS Indicator − Shows when
your phone is using a high-speed
GPRS network connection. Indicators
show PDP context active * or packet data
available +.
status indicators
Status indicators are shown at the top of the
home screen:
3
2
4
5
6
4* 7ã? ds
1
18
xå
Service Provider
100.6 FM
CONTACTS
basics
G
7
S
6:35am
Browser
8
3 Data Indicator −Shows connection
status.
4 = secure packet 7 = unsecure
data transfer
packet data
transfer
3 = secure
6 = unsecure
application
application
connection
connection
5 = secure Circuit 5 = unsecure
Switch Data
CSD call
(CSD) call
4 Roam Indicator − Shows when
your phone is seeking or using a
network outside of your home network.
Indicator shows I.
5 Active Line Indicator − Shows ?
to indicate an active call, or > to
indicate when call forwarding is on.
| = vibrate
† = vibrate &
ring
8 Battery Level Indicator −Vertical bars
show the battery charge level. Recharge
the battery when your phone shows Low
Battery.
6 Message Indicator −Shows when
you receive a new message.
Indicators can include:
r = text message t = voicemail
message
s = voicemail & a = active chat
text message
session
7 Ring Style Indicator −Shows the ring
style setting.
y = loud ring
z = soft ring
Ó = vibrate then
ring
Ò = silent
basics
19
status icons
The status icons show the status of incoming
calls, messages, and the battery.
Call Icon
Message Icon
Battery Icon
alert/icon
call icon
Icon rapidly flashes green for incoming calls
from a known caller, and slowly flashes
green for 30 minutes when there is a
missed call from a known caller.
Icon rapidly flashes orange for incoming
calls from an unknown caller, and slowly
flashes orange for 30 minutes when there
is a missed call from an unknown caller.
message icon
Icon flashes blue for 30 minutes when
there is a new text or voice message.
battery icon
Icon flashes orange when the battery
power is low, and is continually lit when the
battery is charging.
Note: You can turn the Call and Message
Icons on and off. Press M > Settings > Initial
Setup > Status Indicator.
Note: The Battery Icon cannot be turned off.
20
basics
menus
From the home screen, press M to enter the
main menu.
Currently
Highlighted
Menu Feature
Icon.
!
SELECT
Select
highlighted
menu feature.
@ zå
Main Menu
nContacts
sCall History
eMessages
ÉTools
QGames & Apps
áInternet
EXIT
The following menu icons may be available,
depending on your service provider and
service subscription options.
menu features
n Contacts
s Call History
e Messages
É Tools
Q Games & Apps
á
h
l
w
Internet
Media
Personalize
Settings
Exit the
main menu.
Scroll up, down,
left, or right.
Press to
select
highlighted
menu feature.
Exit menu
without
making
changes.
basics
21
select a feature option
Some features require you to select an option
from a list:
Press VIEW to
see details of
highlighted
option.
Phonebook
another long
jeff
long name
Mgt
Maj
normal
VIEW
BACK
Highlighted
Option
Press BACK
to return to
previous
screen.
Press M to open
sub-menu.
• Press S up or down to highlight the
option you want.
• In a numbered list, press a number key
to highlight an option.
• In an alphabetized list, press a key
repeatedly to cycle through the letters
and highlight the closest matching
option on the list.
22
basics
• When an option has a list of possible
settings, press S left or right to select
the setting.
• When an option has a list of possible
numeric values, press a number key to
set the value.
text entry
Some features let you enter text:
Flashing
cursor
indicates
insertion
point.
Press INSERT
to insert a
quick note,
image,
or sound.
Message 765
INSERT
CANCEL
Press M to open
sub-menu.
Character
Counter
Press CANCEL
to exit
without
saving any
changes.
choosing a text entry method
iTAP™ mode
Multiple text entry methods make it easy for
you to enter names, numbers, and messages.
The method you select remains active until
you select another method.
Press # in a text entry screen to switch to
iTAP mode. If you don't see j or p, press
M > Entry Setup to set iTAP mode as your
primary or secondary text entry mode.
Press # in any text entry screen to select
one of the following entry methods:
iTAP mode lets you enter words using one
keypress per letter. The iTAP software
combines your keypresses into common
words and predicts each word as you enter it.
Primary
Numeric
Symbol
The primary text entry
method (see below to set).
Enter numbers only (see page
42).
Enter symbols only (see page
42).
For example, if you press 7764, your
phone displays:
Message 765
set up a text entry mode
To set your Primary and Secondary text entry
modes, press M > Entry Setup in a text entry
view and select Primary setup or Secondary setup.
Press SELECT
key to
enter prog.
prog proh spoi
SELECT
DELETE
Press DELETE
key to
delete last
letter.
basics
23
• If you want a different word (such as
Progress), continue pressing keypad keys
to enter the remaining characters.
• Press 1 to enter punctuation or other
characters.
tap mode
Press # in a text entry screen to switch to TAP
mode. If you do not see g or m, press M > Entry
Setup to set TAP mode as your Primary or Secondary
text entry mode.
To enter text in TAP mode, press a keypad key
repeatedly to cycle through the letters and
number on the key. Repeat this step to enter
each letter.
For example, if you press 8 one time, your
phone displays:
Character
displays at
insertion
point.
Press OK to
accept &
store text.
Message 765
T
OK
DELETE
Press DELETE
to erase the
character to
left of
insertion
point.
After 2 seconds, the character is accepted
and the cursor moves to the next position.
numeric mode
In a text entry screen, press # to switch
entry modes until the 12 (numeric) indicator
displays.
Press keypad keys to enter the numbers you
want. When you finish entering numbers,
press # to switch to another entry mode.
24
basics
symbol mode
navigation key
In a text entry screen, press # to switch
entry modes until the @ (symbol) indicator
displays.
Press the navigation
key S up, down, left,
or right to scroll and
highlight options.
Press keypad keys repeatedly to cycle through
its symbols. Highlight the symbol you want,
then press SELECT.
volume
You can adjust the earpiece speaker volume
while you are talking by pressing S right/up
to increase the volume or left/down to
decrease the volume. You can also adjust the
volume by pressing the side volume keys.
Tip: During a call, you can set your phone to
mute by pressing M > Mute.
handsfree speaker
You can use your phone’s handsfree speaker
to make calls without holding the phone to
your ear.
During a call, press SPKR ON to turn the
handsfree speaker on. When your handsfree
speaker is on, you can press SPKR OFF to turn it
off.
Note: The handsfree speaker does not work
when your phone is connected to a handsfree
car kit or headset.
basics
25
codes & passwords
check battery meter
Your phone's unlock code is originally set to
1234. The security code is originally set to
000000. If your service provider didn't change
these codes, you should change them:
To check your battery meter:
Find it: M > Settings > Security > New Passwords
You can also change your SIM PIN or call
barring passwords.
If you forget your unlock code: At the Enter
Unlock Code prompt, try entering 1234
or the last four digits of your phone number. If
that doesn't work, press M and enter your
security code instead.
If you forget your other codes: If you forget
your security code, SIM PIN code, PIN2 code,
or call barring password, contact your service
provider.
26
basics
Find it: M > Settings > Phone Status > Battery Meter
customize
Find it: M > Settings > Ring Style > Style
> style name
ring style
Your phone rings and/or vibrates to notify you
of an incoming call, message, or other event.
This ring and/or vibration is called an alert. You
can select one of six different alert profiles:
Loud Ring, Soft Ring, Vibrate, Vibrate & Ring, Vibrate then
Ring, and Silent.
y = Loud
z = Soft
Ó = Vibe then Ring
| = Vibrate
Ò = Silent
† = Vibrate & Ring
The ring style profile's indicator displays at the
top of your home screen. To choose your
profile:
change alerts
You can change the alerts for incoming calls
and other events. Your changes are saved in
the current ring style profile:
Find it: M > Settings > Ring Style > Detail
> event > Change > alert for event
time & date
To set the time and date for your phone:
Find it: M > Settings > Initial Setup > Time and Date
> Autoupdate
customize
27
Note: To choose an analog or digital clock for
your home screen, press M > Personalize
> Home Screen > Clock Set.
time, date, date format,
and autoupdate setup
When you activate the Autoupdate feature,
your phone's clock will automatically adjust to
the correct time zone when you travel from
one time zone to another.
Note: If your phone's clock does not adjust to
the correct time zone, verify that the
Autoupdate feature is activated. This function
depends on your carrier's setting. You may
not see this feature in your phone:
Find it: M > Settings > Initial Setup
> Time and Date > Autoupdate
28
customize
wallpaper
You can set a picture or animation as a
wallpaper (background) image on your home
screen:
Find it: M > Personalize > Wallpaper
Select one of the following options:
option
Set Layout
Picture
Select Center to center the image
on the display, Tile to repeat the
image across the display, Fit-toScreen to fit the image to the
display.
Select an image for your
wallpaper image.
screen saver
You can set a picture or animation as a screen
saver image. The screen saver displays when
no activity is detected for a specified time.
Tip: This feature helps save your screen but
not your battery. To extend battery life, turn off
the screen saver:
Find it: M > Personalize > Screen Saver
display appearance
To choose the colors that your phone uses
for indicators, highlights, and soft key
labels:
backlight turns back on when you press any
key. To set how long your phone waits
before the backlight turns off:
Find it: M > Settings > Initial Setup > Backlight
answer options
You can use additional, alternative methods to
answer an incoming call. To activate or
deactivate an answer option:
Find it: M > Settings > In Call Setup
> Answer Options
Find it: M > Personalize > Color Setting
backlight
To save battery life, the backlight turns off
when you are not using your phone. The
customize
29
option
Multi-key
On
Multi-key
Off
Open to
answer
Answer by pressing any key or
open to answer.
Answer by pressing N.
Answer by opening the flip.
optional handsfree
operation
A phone headset enables you to use your
phone without using your hands.
Note: The use of wireless devices and their
accessories may be prohibited or restricted in
certain areas. Always obey the laws and
regulations on the use of these products:
Find it: M > Settings > Headset > Auto Answer
> mode
30
customize
calls
This chapter describes features related to
making and answering calls.
3 Press S to scroll to an entry. A 0 means
the call connected.
4 Press N to call the number.
call history
Your phone keeps lists of incoming and
outgoing calls, even for calls that did not
connect. The most recent calls are listed first.
The oldest calls are deleted as new calls are
added.
Tip: Press N from the home screen to see
the Dialed Calls list:
Find it: M > Call History
1 Press S to scroll to Received Calls or Dialed
Calls.
2 Press SELECT to select the list.
5 Press VIEW to see call details.
To see the Dialed Calls list, press M. This menu
can include:
option
Store
Create a Contacts entry with the
number in the No. field.
Delete
Delete the entry.
Delete All Delete all entries in the list.
Hide ID
Hide your caller ID for the next
call.
Send
Deliver a message.
Message
calls
31
option
Add Digits Add digits after the number.
Attach
Attach a number from Contacts or
Number
Call History lists.
1 Press the VIEW key to see the Received Calls
list.
2 Press S to select a call to return.
3 Press N to make the call.
redial
hold or mute a call
1 Press N to view the Dialed Calls list.
When you are on a call:
2 Press S to scroll to the entry you want
to call.
Press M > Hold to put all active calls on hold.
3 Press N to redial the number. If you hear
a busy signal and see Call Failed, Number Busy,
press N to redial the number.
return a call
Your phone keeps a record of your
unanswered calls and displays X Missed Calls,
where X is the number of missed calls.
32
calls
Press M > Mute to put all active calls on mute.
Press again to turn Mute off.
call waiting
When you’re using your phone, you will
hear an alert if you receive a second call.
1 Press N to answer the new call.
2 Press SWITCH to switch between calls.
or
Press LINK to connect the 2 calls.
or
Press M > End Call On Hold to end the call on
hold.
To turn the call waiting feature on or off:
Find it: M > Settings > In Call Setup
> Call Waiting
caller ID
Calling line identification (caller ID)
shows the phone number for an incoming call
on your external and internal displays.
Your phone shows the caller's name when it's
stored in Contacts, or Incoming Call when caller ID
information isn't available.
To show or hide your phone number for the
next outgoing call or for all calls:
emergency calls
Your service provider programs one or more
emergency phone numbers (such as 911) that
you can call under any circumstances, even
when your phone is locked or the SIM card is
not inserted.
Note: Emergency numbers vary by country.
The preprogrammed emergency number(s) in
your phone may not work in all locations.
Sometimes an emergency call cannot be
placed due to network, environmental, or
interference issues.
To call the emergency number at any time:
1 Press the keypad keys to dial the
emergency number.
2 Press N to call the emergency number.
Find it: M > Settings > In Call Setup
> My Caller ID
calls
33
international calls
If your phone service includes
international dialing, press and hold 0 to
insert your local international access code
(indicated by +). Then, press the keypad keys
to dial the country code, such as +44 for
the U.K., +33 for France, etc., and phone
number.
1-touch dial
To call Contacts entries 1 through 9, press and
hold the 1-Touch Dial number for one second.
You can set 1-Touch Dial to call the entries in
your phone's Contacts list, your SIM card's
contacts, or your Fixed Dial list:
Find it: M > Settings > Initial Setup
> 1-Touch Dial > Phone, SIM, or Fixed Dial
34
calls
Note: For more information on the Fixed Dial
feature, see the Advanced Calling section on
page 37.
You can call Contacts entries 1 through 9 with
the push of a single key. The first nine
numbers save to the SIM card correspond to
the 1-Touch Dial keys 1 through 9.
Press and hold the 1-Touch Dial number for
one second:
Find it: M > Contacts > highlight a phone
entry > M > Edit > Speed No.
voicemail
To listen to your messages, you must
call your voicemail phone number. Voicemail
messages that you receive are stored on the
network, not on your phone. Contact your
service provider for more details.
store your voicemail number
Find it: M > Messages > M > Voicemail Setup
1 Press keypad keys to enter your voicemail
number.
2 Press SAVE to store the number.
receive voicemail
When you receive a voicemail message, your
phone displays 1 New Message and a new
voicemail indicator on the status pane. (Some
networks only indicate when you have
messages, whether or not they are new.) If
users delete all voicemail messages, the
voicemail indicator will disappear.
To listen to your voicemail messages:
Find it: M > Messages > Voicemail
Your phone may prompt you to store your
voicemail phone number. If you do not have a
voicemail number stored, the phone guides
you through storing a number.
inserting special
characters into dialing
sequences
You can insert special characters, as well as
numbers, in a phone number.
option
p (pause) Your phone waits until the call
connects before it dials the next
digit(s) in the series.
w (wait) Your phone waits until the call
connects, then prompts you for
confirmation before it dials the
next digit(s).
You can add a pause or a wait while your call
is dialing. To add a pause before the phone
calls
35
connects, press and hold *. When p
appears, press it to add a pause. Or, if you are
adding a wait, keep holding *. When w
appears, press it to add a wait.
36
calls
other features
advanced calling
feature
conference After your first
call
participant is
connected, dial the next
number, press N and then
press the LINK key.
attach a
Dial an area code or
phone
prefix for a Contacts
number
number, press M > Attach
Number.
feature
speed dial
Speed dial a Contacts
entry:
Enter a speed dial number,
press # and then N.
Tip: If you forget the speed
dial number for a contact’s
entry, press M > Contacts,
highlight the desired entry,
and press the VIEW key.
other features—advanced calling
37
feature
lantern
feature
M > Settings > Lantern
quick dial
or
M > Tools > Lantern
fixed dial
This feature makes your LCD
screen function as a
flashlight. To deactivate it,
press any key.
When you turn on fixed
dialing, you can call
only numbers stored in the
fixed dial list.
To turn fixed dialing on or off:
M > Settings > Security > Fixed Dial
To use the fixed dial list:
M > Tools > Dialing Services > Fixed
Dial
38
other features—advanced calling
DTMF
tones
Dial preprogrammed
phone numbers:
M > Tools > Dialing Services > Quick
Dial
Set to Long DTMF or Short DTMF:
M > Settings > Initial Setup > DTMF
call
Setup or cancel call
forwarding forwarding:
M > Settings > Call Forward
contacts
feature
add new
entry
Create a new Contacts entry:
M > Contacts > M > New
> Number
Shortcut: Key in the the
number using keypad keys,
then press STORE.
Note: An entry stored on the
SIM card is available only
from that SIM card.
feature
add new
entry
Note: Your phone's memory
limit is 100 entries. The SIM
card's memory limit depends
on your carrier's SIM card
type (maximum 250 entries).
Tip: Some people have more
than one phone number.
When creating a Contacts entry,
select More to store another
number for the same Name.
other features—contacts
39
feature
download
ringtones
feature
You can use this function to
send ringtones from one
handset to another:
dial
number
M > Contacts, highlight the
contact entry, press N.
M > Messages > Create > Create
Message > New Multimedia Msg
> Insert > Sound
Ringtones can be
downloaded from the Web
Browser. When you receive an
MMS from another party, you
can retrieve a ringtone from
that message. You can also
send ringtones through MMS.
Note: You can download mp3
ringtones via the Browser only.
Note: Memory limit for
ringtone downloads is 1 MB.
40
other features—contacts
Call a number stored in the
contacts folder:
set
category
for entry
Shortcut: In Contacts, press a
keypad key one or more times
to jump to entries that begin
with the letters on that key.
This method can be narrowed
by adding more letters, up to
a maximum of 12.
M > Contacts > entry > M
> Category
You can classify an entry into
the following categories: All,
Business, Personal, General, VIPs, or
a category you create.
feature
set
category
view
search a
contacts
entry
feature
M > Contacts > entry > M
> Category
You can view All entries or
those in the predefined
category such as Business,
Personal, General, VIPs, or a
category you create.
Press a keypad key one or
more times to jump to entries
that begin with the key’s
letters. Press a second letter
to jump to entries beginning
with the two letters you
entered. You can enter up to
twelve letters:
M > Contacts > M > Setup
> Search Method > Find/Jump to
sort
contacts
list
Set the order in which entries
are listed:
copy a
contacts
entry
M > Contacts > M > Setup
> Sorting By > sort order
Copy a contact entry to the
SIM card, or from the SIM
card to the phone:
copy
multiple
entries
M > Contacts > highlight the
entry > M > Copy > Entries > To
Copy multiple contact entries
between the phone and SIM
card:
M > Contacts, highlight one
entry, press M > Copy > Entries,
press CHANGE, highlight
another entry, press ADD.
Repeat as necessary, press
DONE.
other features—contacts
41
messages
feature
For basic multimedia message features, see
page 14.
read new
message
feature
send text
message
send
multimedia
message
M > Messages > Create
> Create Message > New Text Msg
M > Messages > Create
> Create Message > New
Multimedia Msg
Note: Only MMS messages
100 KB or less can be sent
and received.
send a
M > Messages > Quick
quick note Notes
send a
Open a multimedia
multimedia template with
template
preloaded media:
M > Messages > Create > Create
Message > MMS Templates
42
other features—messages
read old
messages
read sent
messages
Read a new text or
multimedia message:
Press the READ key when the
New Message notification
displays.
Read old messages:
M > Messages > Inbox
Press M to perform various
operations on a message.
Read messages that
you sent:
M > Messages > Outbox
edit old
draft
Sent messages are saved in
the Outbox.
Save the message that you
are editing to the Draft folder
for later editing:
M > Messages > Draft
chat
feature
browser
messages
sending
and
receiving
vCard
info
services
Read messages
received by your
browser:
M > Messages > Browser Msgs
You can send a vCard by
sending an MMS with vCard
as an attachment:
M > Messages > Create > Create
Message > New Multimedia Msg or
MMS Templates > M > Insert
> Attachment > [New Attachment]
> vCard
Note: To change editing
modes in the wap editor,
press *.
Read subscriptionbased information
services messages:
M > Messages > Info Services
feature
start chat
receive
chat
request
end chat
M > Tools > Chat M >
New Chat
Press the ACCEPT key or
the IGNORE key.
During a chat session:
M > End Chat
web browser (wap 2.0)
feature
start
browser
M > Internet > Start Browser
go to
M > Internet > Web Shortcut
bookmarks
web
session
M > Internet > Web Session
other features—chat
43
personalizing
feature
go to
stored
pages
M > Internet > Stored Pages
view/go to M > Internet > History
previous
sites
adjust
web
settings
end web
browser
language
Set menu language:
scroll
M > Settings > Initial Setup
> Language
Set the highlight bar to stop
or wrap around in the menu
lists:
M > Internet > General Setting
Press M in the Internet menu
and choose 4. Exit.
or
P > OK
44
feature
other features—personalizing
ring
volume
keypad
volume
set the
time and
date
M > Settings > Initial Setup > Scroll
M > Settings > Ring Style > style
Detail > Ring Volume
M > Settings > Ring Style > style
Detail > Key Volume
M > Settings > Initial Setup
> Time and Date
feature
feature
clock view Display an analog or digital
clock in the home screen:
change
Change the functions for the
home keys soft keys and navigation key in
the home screen:
menu
view
main
menu
M > Personalize > Home Screen
> Clock Set
Display the main menu as
graphic icons or as a textbased list:
M > Personalize > Main Menu
> View
Reorder items in your phone’s
main menu:
M > Personalize > Main Menu
> Reorder
show/hide Show or hide menu feature
menu
icons in the home screen:
icons
M > Personalize > Home Screen
shortcuts
M > Personalize > Home Screen
> Home keys
Create a shortcut to a menu
item:
Highlight the menu item, then
press and hold M.
To use the shortcut:
Press M, then press the
shortcut number.
> Home keys > Icons
other features—personalizing
45
feature
master
reset
feature
Reset all options except
unlock code, security code,
and lifetime timer:
M > Settings > Initial Setup
> Master Reset
Note: Before the master
reset, you need to input your
security code.
master
clear
To reset all options to their
factory settings and clear all
user entries (such as
downloaded wallpapers, main
menu animation, and sounds):
M > Settings > Initial Setup
> Master Clear
To clear all information, you
need to enter the Security Code
(000000).
Warning: This option erases
all information you have
entered (including contact
entries) and content you
have downloaded. Once you
erase the information, it
cannot be recovered. All
options are reset back to their
factory settings, except for
the unlock code, security
code, and lifetime timer.
46
other features—personalizing
call times & costs
feature
Network connection time is the elapsed
time from the moment you connect to your
service provider's network to the moment
you end the call by pressing O. This time
includes busy signals and ringing.
in-call
timer
The amount of network connection time
that you track on your resettable timer
may not equal the amount of time for
which you are billed by your service
provider. For billing information, contact
your service provider.
Display time during a
call:
M > Settings > In Call Setup
> In-Call Timer
data times Display data times:
data
volumes
M > Call History > Data Times
Display data volumes:
M > Call History > Data Volumes
feature
call times
Display call timers:
M > Call History > Call
Times
other features—call times & costs
47
handsfree operation
Note: The use of wireless devices and their
accessories may be prohibited or restricted in
certain areas. Always obey the laws and
regulations on the use of these products.
network
feature
network
settings
M > Settings > Network
feature
speakerphone
auto
answer
Activate a connected
external speakerphone
during a call:
Press SPKR ON and SPKR OFF to
turn the speakerphone on and
off.
Automatically answer
calls when connected
to a car kit or headset:
M > Settings > Headset > Auto
Answer
48
Display network
information and adjust
network settings:
other features—handsfree operation
personal organizer
feature
set alarm
turn off
alarm
M > Tools > Alarm Clock
To turn off the alarm when it
displays, press DISABLE.
calculator
To set the alarm to ring later,
press the SNOOZE key.
M > Tools > Calculator
feature
currency
converter
calendar
feature
M > Tools > Calculator
M > Exchange Rate
Enter exchange rate, press
the OK key, enter amount, and
select M > Convert Currency.
Use to schedule reminders of
important events/errands:
M > Tools > Calendar
stop
watch
M > Tools > Stop Watch
Press START to start counting
the time, press STOP to stop
counting the time, and press
RESET to reset the stopwatch.
Note: After Stop Watch is
activated, you can press
SNAPSHOT to keep track of
elapsed time for later
reference. After you stop the
Stop Watch, view elapsed time
snapshots by scrolling right or
left through snapshot 1, 2, 3,
etc.
other features—personal organizer
49
security
feature
SIM PIN
feature
Lock or unlock the SIM card:
M > Settings > Security > SIM PIN
phone
lock
Caution: If you enter an
incorrect PIN code 3 times in
a row, your SIM card is
disabled and your phone
displays SIM Blocked.
M > Settings > Security > Phone
Lock
Select to lock the phone right
now or enable/disable the
Automatic Lock.
50
fun & games
other features—security
manage
sounds
start
browser
start
games
Manage ring tones and music
that you have downloaded:
M > Media > Sounds
M > Internet > Start
Browser
M > Games & Apps
troubleshooting
check here first
If your phone does not seem to work properly,
read this page first.
when the backlight is
turned off, it can seem
like your phone isn’t
working
Find it: M > Settings > Initial Setup
> Backlight
no display
Question: Why can’t I see the display when I
use my phone? I know the battery is good.
Answer: The backlight may be set to off.
Check the backlight setting.
Find it: M > Settings > Initial Setup
> Backlight
Question: My phone does not turn on when I
press the keys, but I know the battery is good.
Answer: If the backlight set to off, it might
appear as if the phone is not working. Check
the backlight setting.
troubleshooting
51
no backlight on the
display
Question: During phone operation, why don’t
I see a backlight on the display?
Answer: The backlight may be set to off.
Check the setting.
Find it: M > Settings > Initial Setup
> Backlight
phone doesn’t vibrate
Question: My phone doesn’t vibrate when I
have an incoming call or message. Why not?
Answer: Make sure the volume setting is 0.
Press S right or left to adjust the volume
to 0.
52
troubleshooting
messages: “enter
special code,” “SIM
locked - contact service
provider,” “subsidy
password”
Question: What do these messages mean?
Answer: You might see this message if you
have an incorrect SIM card or if you have
incorrectly entered your code too many times,
depending on your carrier. You will have to
enter it correctly. Contact your service
provider, if necessary. You might need to
replace your SIM card.
service & repairs
If you have questions or need assistance,
we're here to help.
Go to www.motorola.com/consumer/
support, where you can select from a
number of customer care options. You can
also contact the Motorola Customer Support
Center at 1-800-331-6456 (United States),
1-888-390-6456 (TTY/TDD United States for
hearing impaired), or 1-800-461-4575
(Canada).
service & repairs
53
Specific Absorption Rate Data
SAR Data
This model wireless phone meets the
government’s requirements for exposure to
radio waves.
Your wireless phone is a radio transmitter and receiver. It is
designed and manufactured not to exceed limits for exposure to
radio frequency (RF) energy set by the Federal Communications
Commission (FCC) of the U.S. Government and by the Canadian
regulatory authorities. These limits are part of comprehensive
guidelines and establish permitted levels of RF energy for the
general population. The guidelines are based on standards that
were developed by independent scientific organizations through
periodic and thorough evaluation of scientific studies. The
standards include a substantial safety margin designed to assure
the safety of all persons, regardless of age or health.
The exposure standard for wireless mobile phones employs a unit
of measurement known as the Specific Absorption Rate, or SAR.
The SAR limit set by the FCC and by the Canadian regulatory
authorities is 1.6 W/kg.1 Tests for SAR are conducted using
standard operating positions accepted by the FCC and by Industry
Canada with the phone transmitting at its highest certified power
level in all tested frequency bands. Although the SAR is
determined at the highest certified power level, the actual SAR
54
SAR Data
level of the phone while operating can be well below the
maximum value. This is because the phone is designed to operate
at multiple power levels so as to use only the power required to
reach the network. In general, the closer you are to a wireless
base station, the lower the power output.
Before a phone model is available for sale to the public in the U.S.
and Canada, it must be tested and certified to the FCC and Industry
Canada that it does not exceed the limit established by each
government for safe exposure. The tests are performed in
positions and locations (e.g., at the ear and worn on the body)
reported to the FCC and available for review by Industry Canada.
The highest SAR value for this model phone (850/1800/1900)
when tested for use at the ear is 1.40 W/kg, and when worn on the
body, as described in this user guide, is 1.03 W/kg. (Body-worn
measurements differ among phone models, depending upon
available accessories and regulatory requirements).2
While there may be differences between the SAR levels of various
phones and at various positions, they all meet the governmental
requirements for safe exposure. Please note that improvements to
this product model could cause differences in the SAR value for
later products; in all cases, products are designed to be within the
guidelines.
Additional information on Specific Absorption Rates (SAR) can be
found on the Cellular Telecommunications & Internet Association
(CTIA) Web site:
http://www.phonefacts.net
or the Canadian Wireless Telecommunications Association (CWTA)
Web site:
http://www.cwta.ca
1. In the United States and Canada, the SAR limit for
mobile phones used by the public is 1.6 watts/kg
(W/kg) averaged over one gram of tissue. The standard
incorporates a substantial margin of safety to give
additional protection for the public and to account for
any variations in measurements.
2. The SAR information includes the Motorola testing
protocol, assessment procedure, and measurement
uncertainty range for this product.
SAR Data
55
European Union Directives Conformance
Statement
EU Conformance
Hereby, Motorola declares that this
product is in compliance with:
• The essential requirements and other
relevant provisions of Directive 1999/5/EC
0168
Product
Approval
Number
• All other relevant EU Directives
The above gives an example of a typical Product
Approval Number.
You can view your product’s Declaration of
Conformity (DoC) to Directive 1999/5/EC (to R&TTE
Directive) at www.motorola.com/rtte. To find
your DoC, enter the product Approval Number from
your product’s label in the “Search” bar on the
Web site.
56
EU Conformance
Important Safety and
Legal Information
57
Safety and General Information
This section contains important information on the safe and
efficient operation of your mobile device. Read this
information before using your mobile device.*
the relevant standards, always follow these instructions and
precautions.
Exposure to Radio Frequency (RF)
Energy
If your mobile device has an external antenna, use only a
Motorola-supplied or approved replacement antenna. Use of
unauthorized antennas, modifications, or attachments could
damage the mobile device and/or may result in your device not
complying with local regulatory requirements in your country.
DO NOT hold the external antenna when the mobile device is IN
USE. Holding the external antenna affects call quality and may
cause the mobile device to operate at a higher power level than
needed.
Safety Information
Your mobile device contains a transmitter and receiver. When it is
ON, it receives and transmits RF energy. When you communicate
with your mobile device, the system handling your call controls the
power level at which your mobile device transmits.
Your Motorola mobile device is designed to comply with local
regulatory requirements in your country concerning exposure of
human beings to RF energy.
Operational Precautions
For optimal mobile device performance and to be sure that human
exposure to RF energy does not exceed the guidelines set forth in
* The information provided in this document supersedes the general
safety information in user’s guides published prior to May 1, 2007.
58
Safety Information
External Antenna Care
Product Operation
When placing or receiving a phone call, hold your mobile device
just like you would a landline phone.
If you wear the mobile device on your body, always place the
mobile device in a Motorola-supplied or approved clip, holder,
holster, case, or body harness. If you do not use a body-worn
accessory supplied or approved by Motorola—or if you hang your
mobile device from a lanyard around your neck—keep the mobile
device and its antenna at least 2.5 centimeters (1 inch) from your
body when transmitting.
When using any data feature of the mobile device, with or without
an accessory cable, position the mobile device and its antenna at
least 2.5 centimeters (1 inch) from your body.
Using accessories not supplied or approved by Motorola may
cause your mobile device to exceed RF energy exposure
guidelines. For a list of Motorola-supplied or approved
accessories, visit our Web site at: www.motorola.com.
RF Energy Interference/Compatibility
Nearly every electronic device is subject to RF energy interference
from external sources if inadequately shielded, designed, or
otherwise configured for RF energy compatibility. In some
circumstances your mobile device may cause interference with
other devices.
Follow Instructions to Avoid Interference
Problems
Turn off your mobile device in any location where posted notices
instruct you to do so.
In an aircraft, turn off your mobile device whenever instructed to
do so by airline staff. If your mobile device offers an airplane mode
or similar feature, consult airline staff about using it in flight.
Implantable Medical Devices
If you have an implantable medical device, such as a pacemaker or
defibrillator, consult your physician before using this mobile
device.
Persons with implantable medical devices should observe the
following precautions:
• ALWAYS keep the mobile device more than
20 centimeters (8 inches) from the implantable medical
device when the mobile device is turned ON.
• DO NOT carry the mobile device in the breast pocket.
• Use the ear opposite the implantable medical device to
minimize the potential for interference.
• Turn OFF the mobile device immediately if you have any
reason to suspect that interference is taking place.
Read and follow the directions from the manufacturer of your
implantable medical device. If you have any questions about using
your mobile device with your implantable medical device, consult
your health care provider.
Driving Precautions
Check the laws and regulations on the use of mobile devices in the
area where you drive. Always obey them.
When using your mobile device while driving, please:
Safety Information
59
• Give full attention to driving and to the road. Using a
mobile device may be distracting. Discontinue use if you
can’t concentrate on driving.
• Use handsfree operation, if available.
• Pull off the road and park before making or answering a
call if driving conditions so require.
• Do not place a mobile device in the airbag deployment
area.
Responsible driving practices can be found in the “Smart Practices
While Driving” section in this user’s guide and/or at the Motorola
Web site: www.motorola.com/callsmart.
Note: The use of wireless phones while driving may cause
distraction. Discontinue a call if you can’t concentrate on driving.
Additionally, the use of wireless devices and their accessories may
be prohibited or restricted in certain areas. Always obey the laws
and regulations on the use of these products.
When you are in such an area, turn off your mobile device, and do
not remove, install, or charge batteries. In such areas, sparks can
occur and cause an explosion or fire.
Symbol Key
Your battery, charger, or mobile device may contain symbols,
defined as follows:
Symbol
Definition
032374o
032376o
032375o
Operational Warnings
Potentially Explosive Atmospheres
60
Safety Information
Do not dispose of your battery or mobile
device in a fire.
Your battery or mobile device may require
recycling in accordance with local laws.
Contact your local regulatory authorities
for more information.
Do not throw your battery or mobile device
in the trash.
Obey all posted signs when using mobile devices in public areas.
Areas with potentially explosive atmospheres are often but not
always posted and can include fueling areas such as below decks
on boats, fuel or chemical transfer or storage facilities, or areas
where the air contains chemicals or particles, such as grain dust,
or metal powders.
Important safety information follows.
Li Ion BATT
032378o
Your mobile device contains an internal
lithium ion battery.
Do not let your battery, charger, or mobile
device get wet.
Symbol
Definition
Seizures/Blackouts
Listening at full volume to music or voice
through a headset may damage your
hearing.
Some people may be susceptible to epileptic seizures or blackouts
when exposed to flashing lights, such as when playing video
games. These may occur even if a person has never had a previous
seizure or blackout.
If you have experienced seizures or blackouts, or if you have a
family history of such occurrences, please consult with your
physician before playing video games or enabling a flashing-lights
feature (if available) on your mobile device.
Discontinue use and consult a physician if any of the following
symptoms occur: convulsion, eye or muscle twitching, loss of
awareness, involuntary movements, or disorientation. It is always
a good idea to hold the screen away from your eyes, leave the
lights on in the room, take a 15-minute break every hour, and stop
use if you are very tired.
Batteries and Chargers
Caution: Improper treatment or use of batteries may present
a danger of fire, explosion, leakage, or other hazard. For
more information, see the “Battery Use & Battery Safety”
section in this user’s guide.
Choking Hazards
Your mobile device or its accessories may include detachable
parts, which may present a choking hazard to small children. Keep
your mobile device and its accessories away from small children.
Glass Parts
Some parts of your mobile device may be made of glass. This glass
could break if the product is dropped on a hard surface or receives
a substantial impact. If glass breaks, do not touch or attempt to
remove. Stop using your mobile device until the glass is replaced
by a qualified service center.
Caution About High Volume Usage
Listening at full volume to music or voice through a
headset may damage your hearing.
Repetitive Motion
When you repetitively perform actions such as pressing keys or
entering finger-written characters, you may experience occasional
discomfort in your hands, arms, shoulders, neck, or other parts of
Safety Information
61
your body. If you continue to have discomfort during or after such
use, stop use and see a physician.
Industry Canada Notice to Users
Operation is subject to the following two conditions: (1) This
device may not cause interference and (2) This device must accept
Industry Canada Notice
any interference, including interference that may cause undesired
operation of the device. See RSS-GEN 7.1.5.
FCC Notice to Users
The following statement applies to all products that have
received FCC approval. Applicable products bear the FCC
logo, and/or an FCC ID in the format FCC-ID:xxxxxx on the
product label.
Motorola has not approved any changes or modifications to this
device by the user. Any changes or modifications could void the
user’s authority to operate the equipment. See 47 CFR Sec. 15.21.
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause
undesired operation. See 47 CFR Sec. 15.19(3).
FCC Notice
62
Industry Canada Notice
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the
receiver.
• Connect the equipment to an outlet on a circuit different
from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician
for help.
Motorola Limited Warranty for the United States and
Canada
Warranty
What Does this Warranty Cover?
Subject to the exclusions contained below, Motorola, Inc. warrants
its telephones, pagers, messaging devices, and consumer and
professional two-way radios (excluding commercial, government
or industrial radios) that operate via Family Radio Service or
General Mobile Radio Service, Motorola-branded or certified
accessories sold for use with these Products (“Accessories”) and
Motorola software contained on CD-ROMs or other tangible media
and sold for use with these Products (“Software”) to be free from
defects in materials and workmanship under normal consumer
usage for the period(s) outlined below. This limited warranty is a
consumer's exclusive remedy, and applies as follows to new
Motorola Products, Accessories and Software purchased by
consumers in the United States or Canada, which are accompanied
by this written warranty:
Products and Accessories
Products Covered
Length of Coverage
Products and
Accessories as
defined above, unless
otherwise provided for
below.
One (1) year from the date of
purchase by the first consumer
purchaser of the product unless
otherwise provided for below.
Warranty
63
Products Covered
Length of Coverage
Decorative
Accessories and
Cases. Decorative
covers, bezels,
PhoneWrap™ covers
and cases.
Limited lifetime warranty for the
lifetime of ownership by the first
consumer purchaser of the product.
Monaural Headsets.
Ear buds and boom
headsets that transmit
mono sound through a
wired connection.
Limited lifetime warranty for the
lifetime of ownership by the first
consumer purchaser of the product.
Consumer and
Professional
Two-Way Radio
Accessories.
Ninety (90) days from the date of
purchase by the first consumer
purchaser of the product.
Products and
Accessories that are
Repaired or
Replaced.
The balance of the original
warranty or for ninety (90) days
from the date returned to the
consumer, whichever is longer.
Exclusions
Normal Wear and Tear. Periodic maintenance, repair and
replacement of parts due to normal wear and tear are excluded
from coverage.
64
Warranty
Batteries. Only batteries whose fully charged capacity falls below
80% of their rated capacity and batteries that leak are covered by
this limited warranty.
Abuse & Misuse. Defects or damage that result from:
(a) improper operation, storage, misuse or abuse, accident or
neglect, such as physical damage (cracks, scratches, etc.) to the
surface of the product resulting from misuse; (b) contact with
liquid, water, rain, extreme humidity or heavy perspiration, sand,
dirt or the like, extreme heat, or food; (c) use of the Products or
Accessories for commercial purposes or subjecting the Product or
Accessory to abnormal usage or conditions; or (d) other acts which
are not the fault of Motorola, are excluded from coverage.
Use of Non-Motorola Products and Accessories. Defects or
damage that result from the use of Non-Motorola branded or
certified Products, Accessories, Software or other peripheral
equipment are excluded from coverage.
Unauthorized Service or Modification. Defects or damages
resulting from service, testing, adjustment, installation,
maintenance, alteration, or modification in any way by someone
other than Motorola, or its authorized service centers, are
excluded from coverage.
Altered Products. Products or Accessories with (a) serial
numbers or date tags that have been removed, altered or
obliterated; (b) broken seals or that show evidence of tampering;
(c) mismatched board serial numbers; or (d) nonconforming or
non-Motorola housings, or parts, are excluded from coverage.
Communication Services. Defects, damages, or the failure of
Products, Accessories or Software due to any communication
service or signal you may subscribe to or use with the Products
Accessories or Software is excluded from coverage.
Who Is Covered?
Software
What Will Motorola Do?
Products Covered
Length of Coverage
Software. Applies only to physical
defects in the media that embodies
the copy of the software (e.g.
CD-ROM, or floppy disk).
Ninety (90) days from
the date of purchase.
Exclusions
Software Embodied in Physical Media. No warranty is made
that the software will meet your requirements or will work in
combination with any hardware or software applications provided
by third parties, that the operation of the software products will be
uninterrupted or error free, or that all defects in the software
products will be corrected.
Software NOT Embodied in Physical Media. Software that is
not embodied in physical media (e.g. software that is downloaded
from the internet), is provided “as is” and without warranty.
This warranty extends only to the first consumer purchaser, and is
not transferable.
Motorola, at its option, will at no charge repair, replace or refund
the purchase price of any Products, Accessories or Software that
does not conform to this warranty. We may use functionally
equivalent reconditioned/refurbished/pre-owned or new Products,
Accessories or parts. No data, software or applications added to
your Product, Accessory or Software, including but not limited to
personal contacts, games and ringer tones, will be reinstalled. To
avoid losing such data, software and applications please create a
back up prior to requesting service.
How to Obtain Warranty Service or
Other Information
USA
Phones
1-800-331-6456
Pagers
1-800-548-9954
Two-Way Radios and Messaging Devices
1-800-353-2729
Warranty
65
Canada
All Products
1-800-461-4575
TTY
1-888-390-6456
For Accessories and Software, please call the telephone
number designated above for the product with which they are
used.
You will receive instructions on how to ship the Products,
Accessories or Software, at your expense, to a Motorola
Authorized Repair Center. To obtain service, you must include: (a) a
copy of your receipt, bill of sale or other comparable proof of
purchase; (b) a written description of the problem; (c) the name of
your service provider, if applicable; (d) the name and location of the
installation facility (if applicable) and, most importantly; (e) your
address and telephone number.
What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE
DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE
REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS
EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF
THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL
66
Warranty
MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT
(INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE
PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE,
OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF
REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF
INFORMATION OR DATA, SOFTWARE OR APPLICATIONS OR
OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION
WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS,
ACCESSORIES OR SOFTWARE TO THE FULL EXTENT THESE
DAMAGES MAY BE DISCLAIMED BY LAW.
Some states and jurisdictions do not allow the limitation or
exclusion of incidental or consequential damages, or
limitation on the length of an implied warranty, so the
above limitations or exclusions may not apply to you. This
warranty gives you specific legal rights, and you may also
have other rights that vary from state to state or from one
jurisdiction to another.
Laws in the United States and other countries preserve for
Motorola certain exclusive rights for copyrighted Motorola
software such as the exclusive rights to reproduce and distribute
copies of the Motorola software. Motorola software may only be
copied into, used in, and redistributed with, the Products
associated with such Motorola software. No other use, including
without limitation disassembly of such Motorola software or
exercise of the exclusive rights reserved for Motorola, is
permitted.
Hearing Aid Compatibility with Mobile Phones
Some Motorola phones are measured for compatibility with
hearing aids. If the box for your particular model has “Rated for
Hearing Aids” printed on it, the following explanation applies.
When some mobile phones are used near some hearing devices
(hearing aids and cochlear implants), users may detect a buzzing,
humming, or whining noise. Some hearing devices are more
immune than others to this interference noise, and phones also
vary in the amount of interference they generate.
The wireless telephone industry has developed ratings for some of
their mobile phones, to assist hearing device users in finding
phones that may be compatible with their hearing devices. Not all
phones have been rated. Phones that are rated have the rating on
their box or a label on the box.
The ratings are not guarantees. Results will vary depending on the
user’s hearing device and hearing loss. If your hearing device
happens to be vulnerable to interference, you may not be able to
use a rated phone successfully. Trying out the phone with your
hearing device is the best way to evaluate it for your personal
needs.
M-Ratings: Phones rated M3 or M4 meet FCC requirements and
are likely to generate less interference to hearing devices than
phones that are not labeled. M4 is the better/higher of the two
ratings.
Hearing Aids
T-Ratings: Phones rated T3 or T4 meet FCC requirements and are
likely to be more usable with a hearing device’s telecoil (“T
Switch” or “Telephone Switch”) than unrated phones. T4 is the
better/higher of the two ratings. (Note that not all hearing devices
have telecoils in them.)
Hearing devices may also be measured for immunity to this type of
interference. Your hearing device manufacturer or hearing health
professional may help you find results for your hearing device. The
more immune your hearing aid is, the less likely you are to
experience interference noise from mobile phones.
Hearing Aids
67
Information from the World Health Organization
Present scientific information does not indicate the need for any
special precautions for the use of mobile phones. If you are
concerned, you may want to limit your own or your children’s RF
WHO Information
Product Registration
Online Product Registration:
direct.motorola.com/hellomoto/ Motosupport/source/registration.asp
Product registration is an important step toward enjoying your new
Motorola product. Registering helps us facilitate warranty service,
and permits us to contact you should your product require an
update or other service. Registration is for U.S. residents only and
is not required for warranty coverage.
Please retain your original dated sales receipt for your records. For
warranty service of your Motorola Personal Communications
Product you will need to provide a copy of your dated sales receipt
to confirm warranty status.
Thank you for choosing a Motorola product.
Registration
68
WHO Information
exposure by limiting the length of calls or by using handsfree
devices to keep mobile phones away from your head and body.
Source: WHO Fact Sheet 193
Further information: http://www.who.int./peh-emf
Export Law Assurances
This product is controlled under the export regulations of the
United States of America and Canada. The Governments of the
United States of America and Canada may restrict the exportation
Export Law
or re-exportation of this product to certain destinations. For further
information contact the U.S. Department of Commerce or the
Canadian Department of Foreign Affairs and International Trade.
Caring for the Environment by Recycling
Recycling Information
This symbol on a Motorola product means the product
should not be disposed of with household waste.
Disposal of your Mobile Device and
Accessories
Please do not dispose of mobile devices or electrical accessories
(such as chargers, headsets, or batteries) with your household
waste. These items should be disposed of in accordance with the
national collection and recycling schemes operated by your local or
regional authority. Alternatively, you may return unwanted mobile
devices and electrical accessories to any Motorola Approved
Service Center in your region. Details of Motorola approved
national recycling schemes, and further information on Motorola
recycling activities can be found at: www.motorola.com/recycling
Disposal of your Mobile Device
Packaging and User’s Guide
Product packaging and user’s guides should only be disposed of in
accordance with national collection and recycling requirements.
Please contact your regional authorities for more details.
Export Law
69
California Perchlorate Label
Some mobile phones use an internal, permanent backup battery on
the printed circuit board that may contain very small amounts of
perchlorate. In such cases, California law requires the following
label:
Perchlorate Label
“Perchlorate Material – special handling may apply. See
www.dtsc.ca.gov/hazardouswaste/ perchlorate.”
There is no special handling required by consumers.
Privacy and Data Security
Motorola understands that privacy and data security are important
to everyone. Because some features of your mobile device may
affect your privacy or data security, please follow these
recommendations to enhance protection of your information:
• Monitor access—Keep your mobile device with you and
do not leave it where others may have unmonitored
access. Lock your device’s keypad where this feature is
available.
• Keep software up to date—If Motorola or a
software/application vendor releases a patch or software
fix for your mobile device which updates the device’s
security, install it as soon as possible.
• Erase before recycling—Delete personal information
or data from your mobile device prior to disposing of it or
Privacy and Data Security
70
Perchlorate Label
turning it in for recycling. For step-by-step instructions on
how to delete all personal information from your device,
see the section entitled “master clear” or “delete data” in
this user’s guide.
Note: For information on backing up your mobile device
data before erasing it, go to www.motorola.com and then
navigate to the “downloads” section of the consumer Web
page for “Motorola Backup” or “Motorola Phone Tools.”
• Understanding AGPS—In order to comply with
emergency caller location requirements of the FCC, certain
Motorola mobile devices incorporate Assisted Global
Positioning System (AGPS) technology. AGPS technology
also can be used in non-emergency applications to track
and monitor a user’s location—for example, to provide
driving directions. Users who prefer not to permit such
tracking and monitoring should avoid using such
applications.
If you have further questions regarding how use of your mobile
device may impact your privacy or data security, please contact
Motorola at privacy@motorola.com, or contact your service
provider.
Smart Practices While Driving
Drive Safe, Call Smart SM
Check the laws and regulations on the use of mobile
devices and their accessories in the areas where you drive.
Always obey them. The use of these devices may be
prohibited or restricted in certain areas. Go to
www.motorola.com/callsmart for more information.
Your mobile device lets you communicate by voice and
data—almost anywhere, anytime, wherever wireless service is
available and safe conditions allow. When driving a car, driving is
your first responsibility. If you choose to use your mobile device
while driving, remember the following tips:
• Get to know your Motorola mobile device and its
features such as speed dial and redial. If available,
these features help you to place your call without taking
your attention off the road.
Driving Safety
• When available, use a handsfree
device. If possible, add an additional
layer of convenience to your mobile device
with one of the many Motorola Original
handsfree accessories available today.
• Position your mobile device within easy reach. Be
able to access your mobile device without removing your
eyes from the road. If you receive an incoming call at an
inconvenient time, if possible, let your voice mail answer
it for you.
• Let the person you are speaking with know you are
driving; if necessary, suspend the call in heavy
traffic or hazardous weather conditions. Rain, sleet,
snow, ice, and even heavy traffic can be hazardous.
• Do not take notes or look up phone numbers while
driving. Jotting down a “to do” list or going through your
address book takes attention away from your primary
responsibility—driving safely.
Driving Safety
71
• Dial sensibly and assess the traffic; if possible,
place calls when your car is not moving or before
pulling into traffic. If you must make a call while
moving, dial only a few numbers, check the road and your
mirrors, then continue.
• Do not engage in stressful or emotional
conversations that may be distracting. Make people
you are talking with aware you are driving and suspend
conversations that can divert your attention away from the
road.
• Use your mobile device to call for help. Dial 911 or
other local emergency number in the case of fire, traffic
accident, or medical emergencies.*
• Use your mobile device to help others in
emergencies. If you see an auto accident, crime in
progress, or other serious emergency where lives are in
danger, call 911 or other local emergency number, as you
would want others to do for you.*
• Call roadside assistance or a special
non-emergency wireless assistance number when
necessary. If you see a broken-down vehicle posing no
serious hazard, a broken traffic signal, a minor traffic
accident where no one appears injured, or a vehicle you
know to be stolen, call roadside assistance or other
special non-emergency wireless number.*
* Wherever wireless phone service is available.
72
Driving Safety
index
A
accessories 9, 25, 48
accessory connector port 1,
3
alarm clock 48
alarm, set 48
alarm, turn off 48
alert
set 27
turn off 27
animation 14, 28
answer a call 7, 13, 29
attach a number 32, 37
B
backlight 7, 11, 29
battery 10
extending battery life 11,
29
battery life, extending 7, 11
C
cables 1, 11
calculator 6, 48
calendar 6, 49
call
answer 7, 13, 29
end 12
make 12
waiting 32
call forwarding 38
call history 31
call timers 47
caller ID 33, 48
calls
international 34
car kit 25, 48
center key 1, 3, 25
center select key 25
chat 6, 43
codes 26
color style 29
conference call 37
contacts 31, 32, 37
currency converter 49
D
data call 18
data times 47
data volumes, tracking 47
date
set 44
dial
index
73
fixed 38
speed 37
dial a phone number 12
dialing services 38
display 9, 17, 29
backlight 29
DTMF tones 38
frequently asked questions
51
E
earpiece volume 25
emergency number 12, 33
end a call 12
end key 1, 3, 12
enter unlock code message
26
export regulations 69
external display 3
handsfree speaker 25
headset 25, 48
headset jack 1, 3
hearing aids 67
home screen 9, 17, 29, 45
F
fax call 18
fixed dial 38
74
index
G
games 50
H
I
incoming call message 33
indicator
battery 19
message 15, 19
ring style 19
roam 19
signal strength 18
voicemail message 19
initial setup 27
international calls 34
iTAP text entry
setup 23
iTAP text entry mode 23
K
keypad 14, 29, 44
L
language 44
lock
phone 50
M
make a call 12
master clear 46
master reset 46
menu 9, 44, 45
menu icons 45
message 23, 42
message indicator 3
message reminders 49
missed calls message 32
MMS 14
multimedia messages 14
music 40, 50
mute a call 25, 32
P
passwords. See codes
perchlorate label 70
phone number 13
picture ID 48
power key 1, 3, 12
N
navigation key 1, 3, 25
network
settings 48
network settings 48
NITZ 28
numeric entry mode 24
quick dial 38
O
optional accessory 9
optional feature 9
Q
R
redial 32
reminders 49
return a call 32
ring style indicator 27
ring style, setting 27
ring tone 40, 50
ring volume 44
ringer volume 44
S
safety information 58
safety tips 71
security code 26
send key 1, 3, 12
set time and date 44
setup
initial 27
shortcuts 45
SIM (Subscriber Identity
Module) card 10
SIM PIN 26
smart key 3, 45
soft keys 1, 3, 45
sounds 50
speakerphone 25, 48
speed dial 37
standby time, increasing 29
stop watch 49
store your number 13
symbol entry mode 25
index
75
T
tap text entry
setup 24
tap text entry mode 24
templates
MMS 14
text entry 22
setup 23
text message 23, 42
time
set 44
time zone, automatic 28
timers 47
troubleshooting 51
turn on/off 12
U
unlock
phone 26
unlock code 26
76
index
V
voicemail 34
voicemail message indicator
35
volume 25, 44
W
wallpaper 28
warranty 63
web browser 43
web browser, start 50
WHO information 68
Y
your phone number 13
www.motorola.com
6809512A76-A