QMS Crownnet User`s guide

QMS® CrownNet®
System
Administrator's
Guide
1800393-001G
Trademarks
The following are trademarks or registered trademarks of their respective owners. Other
product names mentioned in this manual may also be trademarks or registered
trademarks of their respective owners. Registered trademarks are registered in the
United States Patent and Trademark Office; some trademarks may also be registered in
other countries. QMS, Crown, CrownNet, the Crown seal, and the QMS logo are
registered trademarks of QMS, Inc. Adobe, Acrobat and Illustrator/Adobe Systems
Incorporated. PostScript is a trademark of Adobe Systems Incorporated for a page
description language and may be registered in certain jurisdictions. Apple, AppleTalk,
EtherTalk, LaserWriter, LocalTalk, Macintosh, TrueType/Apple Computer, Inc. DEC,
DECnet, VMS/Digital Equipment Corporation. FrameMaker/Frame Technology
Corporation. Hewlett-Packard, HP, PCL, HP-GL, HP-UX, LaserJet/Hewlett-Packard Co.
AIX, IBM PC, Token-Ring/International Business Machines Corporation. Helvetica/
Linotype-Hell AG and/or its subsidiaries. Internet Explorer, Microsoft, MS-DOS/
Microsoft Corporation. Netscape/Netscape, Inc. Novell, Novell YES, and NetWare/
Novell, Inc. Transverter Pro/TechPool, Inc. UNIX/UNIX Systems Laboratories. Ethernet,
Xerox/Xerox Corporation. ITC Zapf Dingbats/International Typeface Corporation.
Solaris, SunOS/Sun.
Proprietary Statement
The software included with your CrownNet interface is Copyrighted © 1998 by QMS,
Inc. All Rights Reserved. This software may not be reproduced, modified, displayed,
transferred, or copied in any form or in any manner or on any media, in whole or in par t,
without the express written permission of QMS, Inc.
Copyright Notice
This manual is Copyrighted © 1998 by QMS, Inc., One Magnum Pass, Mobile, AL
36618. All Rights Reserved. This manual may not be copied in whole or in part, nor
transferred to any other media or language, without the express written permission of
QMS, Inc.
Colophon
This manual was written and formatted in FrameMaker. The illustrations were created in
Adobe Illustrator and translated to WMF format in Transver ter Pro. Typefaces used are
Benguiat, Courier, Helvetica, Symbol, and ITC Zapf Dingbats.
Contents
1 Introduction
Introduction ..................................................................................1-2
About the Documentation ...........................................................1-3
Standard Product Documentation 1-3
Other Relevant Documentation 1-4
About This Manual 1-5
Typographic Conventions ...........................................................1-7
2 Printer Interface
Configuration
Introduction .................................................................................. 2-2
Changing Configuration Settings .............................................. 2-2
The CrownNet Menu 2-3
Configuring Network Interface Characteristics ........................ 2-4
Enabling the CrownNet Interface 2-4
Selecting a Default Emulation 2-5
Setting the Spool Buffer Size 2-5
Default Job Priority 2-7
PS Protocol 2-8
Configuring Common Interface Characteristics ....................... 2-9
Selecting Spooling Options 2-10
Setting the Hardware Address 2-11
Printing a Configuration Page 2-12
Resetting Factory Defaults 2-12
Using a Soft Reset 2-13
Setting the Token-Ring Speed 2-13
Identifying Source Routing 2-14
Setting Ethernet Speed 2-17
Configuring the EtherTalk Protocol ......................................... 2-18
Enabling the EtherTalk Protocol 2-18
Identifying Network Settings 2-19
Identifying the Type of Connection 2-21
Setting the EtherTalk Zone 2-23
Configuring the OS/2 LAN Manager/LAN Server or Microsoft Windows Protocol ..................................................................... 2-24
Enabling the OS/2 LAN Manager/LAN Server or Microsoft
Windows Network Protocol 2-25
Naming the Printer 2-25
Resetting the Printer Name 2-26
Configuring the NetWare Protocol ........................................... 2-27
About the CrownNet Security Feature 2-27
Enabling the NetWare Protocol 2-29
Configuring the Print Server 2-29
Configuring the Remote/Network Printers 2-37
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QMS CrownNet System Administrator's Manual
Specifying a Printer Name 2-40
Setting the Frame Type 2-42
Configuring the TCP/IP Protocol ..............................................2-45
Enabling the TCP/IP Protocol 2-46
Setting the Internet Address 2-47
Setting the Subnet Mask 2-48
Setting the Default Router Address 2-49
Deleting the FTP Password File 2-50
Deleting the Host Files 2-50
Blocking Access to Printer Files 2-51
Enabling TCP/IP Accounting and Reverse Channel
Communications 2-51
Setting an Accounting Timeout 2-52
Assigning a TCP/IP Port 2-53
Printing an LPD Banner Page 2-54
Disabling the BOOTP Protocol 2-54
Disabling the RARP Protocol 2-55
Configuring SNMP Information 2-55
Setting the Binary Communications Protocol .........................2-58
Quoting Mechanism 2-60
Advantages 2-61
Implementation 2-61
Setting the Default Job Priority ................................................2-62
3 CrownAdmin for DOS
Introduction ..................................................................................3-2
Opening CrownAdmin .................................................................3-2
Using Remote Console ................................................................3-2
Accessing Remote Console 3-2
Multiple Remote Console Sessions 3-3
Closing a Remote Console Session 3-3
Closing CrownAdmin ...................................................................3-4
Contents
iii
4 CrownAdmin 3
Introduction .................................................................................. 4-2
About CrownAdmin 3 .................................................................. 4-3
Opening CrownAdmin 3 .............................................................. 4-3
Windows 95, and Windows NT 4-4
Solaris/SunOS, AIX, and HP-UX 4-4
OS/2 4-4
Macintosh 4-4
Using the Online User's Guide ................................................... 4-8
Accessing the Online User's Guide 4-8
Finding Information in the On-Line User's Guide 4-8
Viewing Multiple Help Topics 4-8
Configuring the Interface and the Printer ................................. 4-9
Configuration Buttons 4-9
Using Remote Console ............................................................. 4-13
Accessing Remote Console 4-13
Multiple Remote Console Sessions 4-14
Closing a Remote Console Session 4-14
Closing CrownAdmin 3 ............................................................. 4-14
5 CrownNet Manager for OS/2
Introduction .................................................................................. 5-2
Overview of CrownNet Manager for OS/2 5-2
Printing Directly to the Printer 5-3
Opening CrownNet Manager for OS/2 ....................................... 5-3
Using CrownNet Manager ........................................................... 5-4
Using the Help Menu 5-4
Using the Install Menu 5-5
Using the Logfile Menu 5-5
Using the Remove Menu 5-6
Using the Status Menu 5-6
Closing CrownNet Manager ........................................................ 5-8
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QMS CrownNet System Administrator's Manual
Additional Technical Notes .........................................................5-8
6 CrownNet Print Utility for
Windows: Microsoft
Windows Network Support
Introduction ..................................................................................6-2
Requirements 6-2
Installation 6-2
Setting Up Serverless Printing ...................................................6-3
Setting Up Client-Server (Server-Based) Printing .....................6-3
Notify Option 6-3
Refresh Option 6-4
Getting Help ..................................................................................6-4
7 UNIX Utilities
Introduction ..................................................................................7-2
Setting the Internet Address .......................................................7-2
The bootp Protocol 7-3
The rarp Protocol 7-4
QMS qpr Command ......................................................................7-5
Syntax 7-5
Options 7-5
Notes 7-8
FTP (File Transfer Protocol) ........................................................7-8
Supported FTP Commands 7-9
Logging in to a Printer via FTP 7-10
Exiting from a Printer via FTP 7-11
Password Files ...........................................................................7-11
Logging In with a Password 7-13
Listing the Contents of the Password File 7-14
Host Address Files .....................................................................7-14
Contents
v
Listing the Contents of the Host Address File 7-16
Directory Commands ................................................................ 7-16
Displaying the Current Directory (pwd) 7-16
Changing Directories (cd) 7-17
Listing the Contents of a Directory (dir) 7-17
Printer Directories ..................................................................... 7-17
ADMIN Directory 7-18
DISK Directory 7-18
HELP Directory 7-18
NO_DOC_CMDS Directory 7-19
USR Directory 7-20
Printing and Transferring Files ................................................ 7-21
type Command 7-21
put and mput Commands 7-22
get Command 7-23
QMS LPD (Line Printer Daemon) .............................................. 7-24
Configuring the Host to Use the QMS LPD 7-24
Using LPD 7-26
Monitoring Status 7-26
HP-UX Versions 9.x and 10.x .................................................... 7-27
8 Printer Web Page
Introduction .................................................................................. 8-2
Using the Printer Web Page ....................................................... 8-2
Assigning a Printer Name 8-2
Setting Up Your Browser Software 8-3
Types of Printer Web Pages ....................................................... 8-3
Home Page 8-4
Operator Control Page 8-5
General Settings Page 8-6
Printer Jobs Page 8-7
Consumable Status Page 8-8
Accounting Page 8-9
System Support Page 8-10
QMS, Inc. Page 8-11
Online Help Page 8-12
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QMS CrownNet System Administrator's Manual
Web Page Help System .............................................................8-13
Email Notification on Printer Error ...........................................8-14
Configuration 8-14
9 Troubleshooting
Introduction ..................................................................................9-2
General Problems ........................................................................9-2
CrownAdmin for DOS Problems .................................................9-3
CrownAdmin3forWindows,Solaris/SunOS,AIX,andHP-UXProblems
9-4
EtherTalk Problems .....................................................................9-5
OS/2 LAN Manager/LAN Server Problems .................................9-7
NetWare Problems .......................................................................9-8
TCP/IP Problems ........................................................................9-12
All UNIX Systems 9-12
BSD UNIX Systems 9-12
SYS V UNIX Systems 9-13
Updating CrownNet Software ...................................................9-13
System Requirements 9-14
Before You Begin Downloading the Software 9-14
Downloading the Software 9-15
A QMS Customer Support
Sources of Support ..................................................................... A-2
Your QMS Vendor A-2
Your Application Vendor A-2
Q-FAX A-2
CompuServe A-3
Internet A-3
QMS Customer Response Center (CRC) A-3
QMS World-wide Offices ............................................................ A-5
Contents
vii
B Technical Specifications
CrownNet Specifications ............................................................B-2
Features B-2
Networks and Protocols B-3
Network Attachments B-3
Network Speed—Token-Ring B-3
EtherTalk Specifications .............................................................B-4
Connections B-4
Features B-4
Protocols B-4
OS/2 LAN Manager/LAN Server Specifications ........................B-5
Connections B-5
OS/2 Features B-5
Microsoft Windows Network Features ......................................B-6
Protocols B-6
NetWare Specifications ...............................................................B-6
Bindery Connections B-6
NDS Connections B-7
Features B-7
Protocols B-8
TCP/IP Specifications ..................................................................B-8
Connections B-8
Features B-8
FTP B-9
Protocols B-9
SNMP B-10
Telnet B-10
C SNMP and TCP/IP Concepts
Introduction ..................................................................................C-2
SNMP ............................................................................................C-2
Traps C-2
Communities and Community Names C-3
QMS-Specific Management Information Base (MIB) C-3
Changing Printer Configuration via SNMP C-4
viii
QMS CrownNet System Administrator's Manual
TCP/IP ........................................................................................... C-5
Subnetting C-5
Internet Routing C-6
Class A, B, and C Internet Addresses C-7
TCP/IP Accounting and Reverse Channel ................................ C-8
The qef Command C-8
Accounting Information Format C-10
Reverse Channel Information Format C-13
Spooling C-14
Accounting Packet Format C-14
Reverse Channel Packet Format C-15
D CrownNet Menus
Introduction ................................................................................. D-2
Entering the CrownNet Menu D-2
Common Menu D-3
EtherTalk Menu D-4
Lan Manager Menu D-5
NetWare Menu D-6
TCP/IP Menu D-7
Glossary
Index
v
Contents
ix
1
Introduction
In This Chapter . . .
n
“About the Documentation” on page 1-3
n
“About This Manual” on page 1-5
n
“Typographic Conventions” on page 1-7
Introduction
Introduction
QMS CrownNet is a combination of a network interface and host software that together allow your QMS Crown printer to be connected to
either an Ethernet or a Token-Ring network:
n
CrownNet Ethernet interfaces are either built into the print system–as on the QMS 2425, 2060, and 4060 Print Systems–or
available as an optional network interface card (NIC).
n
CrownNet Token-Ring interfaces are available only as an
optional network interface card (NIC).
The CrownNet interface supports the following:
Operating System/Protocol
Ethernet
Networks
Token-Ring
Networks
AppleTalk (EtherTalk)
ü
LAN Manager/LAN Server (NetBIOS/
NetBEUI)
ü
ü
NetWare (IPX/SPX)
ü
ü
TCP/IP
ü
ü
For complete specifications, see appendix B, “Technical Specifications.”
1-2
QMS CrownNet System Administrator's Guide
About the
Documentation
About the Documentation
Standard Product Documentation
You received the following documentation with your product:
QMS CrownNet
The manual that you are reading now.
System
See “About This Manual,” later in this
Administrator’s Manual section, for more information about the
contents of this manual.
QMS CrownNet Setup
Guide
You’ll need to refer to this guide if you’re
setting up the CrownNet network
interface card (NIC) or loading the
software utilities. This guide is in
portable document format (PDF) on the
Software Utilities CD-ROM.
QMS Crown Remote
Console User’s Guide
This manual describes how to use the
Remote Console software to access
printer information and change printer
configuration from anywhere on the
network. This guide is in PDF on the
QMS Software Utilities CD-ROM.
QMS Network Print
Monitor for Windows
95 Administrator’s
Guide
This manual describes how to install
and use the QMS Print Monitor for Windows 95. This utility is designed for
QMS Crown printers using TCP/IP protocol.
QMS Network Print
Monitor for Windows
NT Administrator’s
Guide
This manual describes how to install
and use the QMS Print Monitor for Windows NT. This utility is designed for
QMS Crown printers using TCP/IP protocol.
Introduction
1-3
About the
Documentation
CrownAdmin online
help
Online help is provided for CrownAdmin
3 in the Windows, AIX, HP-UX, Solaris,
SunOS, Macintosh, and OS/2 environments. It is installed when you install the
CrownNet software, using the instructions in the QMS CrownNet Setup
Guide. See chapter 4, “CrownAdmin 3,”
in this manual for information on
accessing and using the online help.
Other Relevant Documentation
In addition to the standard product documentation listed above, you’ll
need the following:
1-4
Your printer
documentation
If you’re installing an optional CrownNet
NIC, use the installation instructions
provided here. If no instructions are
given, you must contact a QMS service
technician for installation. The printer
documentation also explains how to use
the printer control panel to make
configuration menu changes.
Your application,
host operating
system, and network
documentation
This documentation contains useful
printing information.
QMS CrownNet System Administrator's Guide
About the
Documentation
About This Manual
This manual guides you through configuring the CrownNet interface
and using the CrownAdmin, CrownAdmin 3, CrownNet Manager,
CrownNet Print Utility for Windows, and UNIX host software. Information is organized in the following sections:
1
Introduction
2
Printer
Configuration
3
CrownAdmin for
DOS
4
CrownAdmin 3
5
CrownNet
Manager for OS/2
6
CrownNet Print
CrownNet Print Utility for Windows
Utility for Windows and how to access on-line help.
7
Provides an overview of the
CrownNet interface and describes the
documentation.
Briefly explains the two methods of
interface configuration—the printer
control panel and remote console—
and then explains each of the
configuration options in detail.
Explains how to use the CrownAdmin
software on DOS systems to access
Remote Console.
Provides an overview of CrownAdmin
3 and explains how to access and
use the on-line user’s guide. Explains
how to use the CrownAdmin software
and access Remote Console.
Explains how to use CrownNet
Manager for OS/2 to monitor and
customize your OS/2 printing
environment.
Describes how to set up the QMS
UNIX Utilities
Introduction
Lists the supported varieties of UNIX,
identifies the main differences
between HP-UX Versions 9.x and
10.x, and discusses the BOOTP and
RARP protocols, QMS qpr
command, supported FTP
commands, and QMS LPD.
1-5
Aboutthe
Documentation
8
Printer Web Page
Describes how to read and set up the
printer web page.
9
Troubleshooting
Describes common problems with
network printing and suggests
solutions to these problems/errors.
A
QMS Customer
Support
B
Technical
Specifications
C
SNMP and TCP/IP
Concepts
D
CrownNet Menus
Glossary
Provides world-wide product sales
and support telephone numbers and
describes how to communicate with
QMS through CompuServe, the
Internet, and Q-FAX.
Provides technical specifications on
the QMS CrownNet NIC.
Discusses SNMP, TCP/IP, and TCP/
IP accounting/reverse channel
concepts.
Contains flowcharts of the CrownNet
menus for you to reference as you
configure the interface.
Defines key networking terms.
Index
1-6
QMS CrownNet System Adm
inistrator's Guide
Typographic
Conventions
Typographic Conventions
The following typographic conventions are used throughout this manual:
Mixed-Case
Courier
Text you type, and messages and information
displayed on the screen; in interactive
examples, text you type is in bold mixed-case
Courier
Mixed-Case
Variable text you type; replace the italicized
Italic Courier word(s) with information specific to your printer
or computer
»
lowercase bold
Commands
lowercase italic
Variable information in text
UPPERCASE
File and utility names
↵
Press the Enter key (PC) or Return key
(Macintosh)
Note: Notes contain tips, extra information, or important information
that deserves emphasis or reiteration.
▲ Caution: Cautions present information that you need to know to avoid
equipment damage, process failure, or extreme annoyance.
M WARNING! Warnings indicate the possibility of personal injury if a
specific procedure is not performed exactly as described in the
manual.
ACHTUNG! Bitte halten Sie sich exakt an die im Handbuch
beschriebene Vorgehensweise, da sonst Verletzungsgefahr
bestehen könnte.
v
Introduction
1-7
2
Printer Interface
Configuration
In This Chapter...
n
“Changing Configuration Settings” on page 2-2
n
“Configuring Network Interface Characteristics” on page 2-4
n
“Configuring Common Interface Characteristics” on page 2-9
n
“Configuring the EtherTalk Protocol” on page 2-18
n
“Configuring the OS/2 LAN Manager/LAN Server or Microsoft
Windows Protocol” on page 2-25
n
“Configuring the NetWare Protocol” on page 2-28
n
“Configuring the TCP/IP Protocol” on page 2-46
Introduction
Introduction
The chapter briefly introduces the methods of interface configuration
and then explains each of the configuration options in detail.
»
Note: If you’ve purchased an optional CrownNet NIC, it must be
installed in the printer before the interface can be configured. Refer to
your printer user's guide for installation instructions. If no instructions
are given, you must contact a QMS service technician for installation.
To find a QMS service technician near you, contact your QMS vendor
or call QMS Product Support. See appendix A, “QMS Customer
Support,” for a list of QMS world-wide service and support offices.
Changing Configuration
Settings
You can change the CrownNet interface configuration settings in the
following ways:
n
CrownAdmin
CrownAdmin is available for DOS. See the chapter 3 in this manual for more information.
n
CrownAdmin 3
CrownAdmin 3 is available for AIX, HP-UX, Solaris, SunOS, and
Windows/Windows NT/Windows 95, OS/2, and Macintosh environments. See the chapter 4 in this manual for more information.
n
Printer control panel
For complete information on using the control panel to make configuration changes, see your printer documentation.
2-2
QMS CrownNet System Administrator’'s Guide
Changing Configuration
Settings
n
Remote Console or Local Console
For information on accessing Remote Console, see the online
help in CrownAdmin 3. For information on using Remote or Local
Console, see the QMS Crown Remote Console User’s Guide.
n
Printer Web Page
For information on setting up and configuring the printer web
page, see “Printer Web Page” on page 2-1 in this manual or your
printer documentation.
The CrownNet Menu
Use the Administration/Communications/xxxxxxxx NIC/CrownNet
menu to configure the CrownNet interface (where xxxxxxxx is either
Resident or Optional). This menu has five submenus:
n
Common—Use this menu to configure features common to all
four interfaces.
n
EtherTalk—Use this menu to configure the EtherTalk interface
(Ethernet networks only).
n
LAN Manager—Use this menu to configure the OS/2 LAN Manager/LAN Server interface or the Microsoft Windows Network
interface.
n
NetWare—Use this menu to configure the NetWare interface.
n
TCP/IP—Use this menu to configure the TCP/IP interface.
This chapter explains the configuration options available in each of
these menus. See “CrownNet Menus” in Appendix D for menu flowcharts.
Printer Interface Configuration
2-3
Configuring Network
Interface Characteristics
Configuring Network Interface
Characteristics
This section describes in detail the configuration options available in
the Administration/Communications/xxxxxxxx NIC menu (where
xxxxxxxx is either Resident or Optional):
n
Mode—Allows you to control how print jobs accepted over the
CrownNet interface are spooled and sent to the printer.
n
Emulation—Allows you to choose the emulation used for your
print jobs.
n
Min[imum] K[ilobyte] Spool—Allows you to define the size of
the job spooling buffer allocated to the CrownNet interface.
n
Def[ault] Job Prio[rity]—Allows you to specify which jobs are
printed first, according to the interface through which they are
received, when jobs are received simultaneously.
n
PS Protocol—Allows you to set the binary communications protocol (BCP) for communicating over a parallel interface to a PostScript printer.
Enabling the CrownNet Interface
The Mode menu allows you to enable or disable network communication over the CrownNet interface. This ability is useful if you’re not
planning to use the interface. By disabling it, the memory used by the
interface spooler can be allocated to other memory clients.
Menu
Administration/Communications/Resident NIC/Mode
Administration/Communications/Optional NIC/Mode
Choices
Enabled—Enables the printer to accept print jobs over the
interface.
Disabled—Disables the printer from accepting print jobs over
the interface.
2-4
Default
Enabled
Note
Mode can appear under the Common menu on some printers
QMS CrownNet System Administrator’'s Guide
Configuring Network
Interface Characteristics
Selecting a Default Emulation
Use the Emulation menu to select the default emulation (from those
installed on the printer) for print jobs received over the interface.
Menu
Administration/Communications/Resident NIC/Emulation
Administration/Communications/Optional NIC/Emulation
Typical
Choices
CCITT—CCITT Groups 3 and 4 emulation.
ESP—Emulation Sensing Processor technology. Using a form
of artificial intelligence, ESP technology analyzes incoming
file data from the interface and determines which
emulation, from those installed on the printer, to use to
print the job.
Hexdump—Hexdump. This emulation prints the hexadecimal
values of all non-protocol bytes (those that are part of the
original file) received over the interface.
HPGL—HP-GL emulation.
Lineprinter—Line printer output.
LN03+—DEC LN03 Plus emulation.
PCL4—HP PCL 4 emulation.
PCL5—HP PCL 5 emulation.
PostScript—PostScript Level 1 and Level 2 emulations.
QUIC II—QMS QUIC II language.
Default
Printer-dependent; however, the typical default is ESP.
Effectivity
Changes take effect on the next print job.
Notes
Choices in this menu are printer-dependent. Those listed
above are only typical choices. Emulation can appear under
the Common menu on some printers.
Printer Interface Configuration
2-5
Configuring Network
Interface Characteristics
Setting the Spool Buffer Size
Use the Min K Spool menu to define the size of the job spooling buffer
allocated to the interface. Min K Spool is the minimum number of
kilobytes of the spool buffer (both RAM and optional disk) allocated to
data received via the interface.
Menu
Administration/Communications/Resident NIC/Min K Spool
Administration/Communications/Optional NIC/Min K Spool
Choices
Printer-dependent
Default
Printer-dependent
Notes
A zero for spool space does not turn an interface off. If an
interface is not to be used, disable it [Administration/
Communications/xxxxxxxx NIC/CrownNet/Interface/Protocol
menu (where xxxxxxxx is either Resident or Optional)] so
memory assigned to it will be assigned to the other protocols.
The sum of Min K Spool settings for all of the installed
communications interfaces must be less than or equal to the
setting in the Administration/Communications/K Mem for Spool
menu. If Min K Spool is set to zero, the system automatically
calculates a new value for it (½ of that available in K Mem for
Spool) each time the printer is turned on.
If the sum of the Min K Spool settings for all installed interfaces
is less than the setting of K Mem for Spool, the remaining
space is considered float memory, memory that can be
allocated as necessary. When an interface has used its default
allotment, it may use any available float memory to spool
additional data. The float memory is allocated on a first-come,
first-served basis. No interface is guaranteed access to any
spool buffer beyond its Min K Spool value.
Min K Spool can appear under the Common menu on some
printers.
2-6
QMS CrownNet System Administrator’'s Guide
Configuring Network
Interface Characteristics
Default Job Priority
Allows you to specify which jobs are printed first, according to the
interface through which they are received, when jobs are received
simultaneously.
Menu
Administration/Communications/Resident NIC/Def Job Prio
Administration/Communications/Optional NIC/Def Job Prio
Choices
001-100 (lowest - highest priority)
Default
001
Notes
For example, you can give jobs received via the Ethernet
interface priority over jobs received via the parallel and serial
interfaces.
Printer Interface Configuration
2-7
Configuring Network
Interface Characteristics
PS Protocol
Sets the binary communications protocol (BCP) for communicating
over a CrownNet 2 interface to a PostScript printer.
Menu
Administration/Communications/Resident NIC/PS Protocol
Administration/Communications/Optional NIC/PS Protocol
Choices
Normal—Enables standard, ASCII (7-bit) hex protocol. Data is
sent and received in ASCII format. This mode is recommended
if you do not print binary data. It was designed for data in the
printable ASCII range. Print jobs can change this setting
through PostScript operators.
Normal Fixed—Enables standard, ASCII (7-bit) hex protocol.
Print jobs cannot change this setting through PostScript
operators.
Binary—Enables quoted binary communications protocol
(BCP). Print jobs can change this setting through PostScript
operators. Data in the printable ASCII range also prints. Use
the special quoting mechanism (see the following section) for
the special characters and ^D (EOF).
Binary provides only raw data, not quoted BCP, over the
CrownNet interface.
Binary Fixed—Enables binary communications protocol (BCP).
Print jobs cannot change this setting through PostScript
operators. Data in the printable ASCII range also prints. Use
the special quoting mechanism (see the following section) for
the special characters and ^D (EOF).
Binary provides only raw data, not quoted BCP, over the
CrownNet interface.
QBinary (Quoted Binary)—Enables quoted binary
communications protocol. Print jobs can change this setting
through PostScript operators. Data in the printable ASCII range
also prints.
QBinary Fixed—Enables quoted binary communications
protocol (BCP). Print jobs cannot alter change this setting
through PostScript operators. Data in the printable ASCII range
also prints.
Default
2-8
Normal
QMS CrownNet System Administrator’'s Guide
Configuring Common
Interface Characteristics
Configuring Common Interface
Characteristics
This section describes in detail the configuration options available in
the Administration/Communications/xxxxxxxx NIC/CrownNet/Common menu (where xxxxxxxx is either Resident or Optional):
n
Spooling—Allows you to control how print jobs accepted over the
CrownNet interface are spooled and sent to the printer.
n
H[ard]W[are] Address—Allows you to override the factorydefault hardware address.
n
Config[uration] Page—Allows you to print the CrownNet interface’s internally generated configuration page.
n
Factory Reset—Allows you to reset all the CrownNet configuration settings (except the hardware and Internet address) to their
factory defaults.
n
Soft Reset—Allows you to reset the CrownNet interface.
n
Ring Speed (Token-Ring networks only)—Allows you to select
the Token-Ring network speed.
n
Source Routing (Token-Ring networks only)—Allows you to
identify the source routing type to be used.
n
Ethernet Speed—Allows you to select the Ethernet network
speed.
Printer Interface Configuration
2-9
Configuring Common
Interface Characteristics
Selecting Spooling Options
Crown technology allows QMS Crown printers to accept data simultaneously over all available interface ports. The Administration/Communications/xxxxxxxx NIC/CrownNet/Common/Spooling menu (where
xxxxxxxx is either Resident or Optional) allows you to control how
print jobs accepted over the CrownNet interface are spooled and sent
to the printer.
Menu
Administration/Communications/Resident NIC/CrownNet/
Common/Spooling
Administration/Communications/Optional NIC/CrownNet/
Common/Spooling
Choices
On—Print jobs are accepted, spooled to memory, and sent to
the printer controller for printing as soon as it will accept
them. Therefore, several print jobs may be considered
active at one time.
On Idle—Print jobs are spooled to memory when the printer is
idle (all pages of the previous print job have been printed).
Therefore, only a single print job is active at one time.
On Input Idle—Print jobs are accepted and spooled to
memory when all pages from the previous job have been
input. This means that the printer controller has finished
compiling the previous print job, but not all of the pages
have necessarily been printed.
2-10
Default
On Input Idle
Effectivity
Changes take effect as soon as you put the printer back on
line.
Notes
Choosing either On or On Input Idle automatically sets the
Mode option in the Administration/Communications/
xxxxxxxx NIC/CrownNet/TCPIP/Accnting/Revchan menu
(where xxxxxxxx is either Resident or Optional) to Disabled,
thus disabling TCP/IP accounting.
QMS CrownNet System Administrator’'s Guide
Configuring Common
Interface Characteristics
Setting the Hardware Address
The HW Address menu allows you to override the factory-default
hardware address.
Menu
Administration/Communications/Resident NIC/CrownNet/
Common/HW Address
Administration/Communications/Optional NIC/CrownNet/
Common/HW Address
Choices
00000000-7FFFFFFF
Default
FFFFFFFF
Effectivity
The CrownNet interface must be reset for changes to take
effect. Use the Administration/Communications/xxxxxxxx NIC/
CrownNet/Common/Soft Reset menu (where xxxxxxxx is
either Resident or Optional).
Notes
The hardware address is printed on the printer’s start-up page.
If the HW Address value is the default FFFFFFFF, the physical
address is the QMS S/N 080086xxxxxx for Ethernet or
100061xxxxxx for Token-Ring.
Ethernet addresses begin with “0200.” These numbers are not
displayed on the printer control panel, and they may not be
changed. For example, if the HW Address is set to 12341234,
the physical Ethernet address of the printer is actually
020012341234.
Token-Ring addresses begin with “1000”. These numbers are
not displayed on the printer control panel. When the address is
changed from the default, the Token-Ring address begins with
“4000” For example, if HW Address is set to 43214321, the
Token-Ring hardware address of the printer will be
400043214321.
Printer Interface Configuration
2-11
Configuring Common
Interface Characteristics
Printing a Configuration Page
The Config Page menu allows you to print the QMS CrownNet interface’s internally generated configuration pages. These pages include
information on the configuration of all protocols on the CrownNet
interface.
Menu
Administration/Communications/Resident NIC/CrownNet/
Common/Config Page
Administration/Communications/Optional NIC/CrownNet/
Common/Config Page
Choices
No—Does not print a configuration page.
Yes—Prints a configuration page.
Default
No
Effectivity
The status page is sent to the print engine as soon as the
printer is put back on line. You must put the printer back on line
within 20 seconds after selecting a configuration page.
Resetting Factory Defaults
The Factory Reset menu allows you to reset all QMS CrownNet interface configuration settings (except the Internet and HW addresses) to
their factory default values.
Menu
Administration/Communications/Resident NIC/CrownNet/
Common/Factory Reset
Administration/Communications/Optional NIC/CrownNet/
Common/Factory Reset
Choices
No—Does not reset all configuration settings to their factory
default.
Yes—Resets all configuration settings to their factory default.
2-12
Default
No
Effectivity
The CrownNet interface must be reset for changes to take
effect. Use the Administration/Communications/xxxxxxxx NIC/
CrownNet/Common/Soft Reset menu (where xxxxxxxx is
either Resident or Optional).
QMS CrownNet System Administrator’'s Guide
Configuring Common
Interface Characteristics
Notes
Choosing Yes resets only the CrownNet interface configuration
settings to their factory default. It does not reset the whole
printer configuration menu.
The Internet and HW addresses are not changed.
Using a Soft Reset
The Soft Reset menu allows you to reset the QMS CrownNet interface (not the entire printer). It is used to put certain CrownNet interface configuration changes into effect.
Menu
Administration/Communications/Resident NIC/CrownNet/
Common/Soft Reset
Administration/Communications/Optional NIC/CrownNet/
Common/Soft Reset
Choices
No—Does not reset the CrownNet interface.
Yes—Resets the CrownNet interface.
Default
No
Effectivity
Changes to this menu take effect as soon as the printer goes
idle.
Notes
Make sure that you have set up a printer name under the
interface menu before you do a soft reset.
Setting the Token-Ring Speed
The Ring Speed menu allows you to select the speed of the TokenRing interface.
»
Note: This menu is applicable to Token-Ring configuration only.
Menu
Administration/Communications/Resident NIC/CrownNet/
Common/Ring Speed
Administration/Communications/Optional NIC/CrownNet/
Common/Ring Speed
Choices
4 Mbit/Sec
16 Mbit/Sec
Printer Interface Configuration
2-13
Configuring Common
Interface Characteristics
Default
16 Mbit/Sec
Effectivity
The CrownNet interface must be reset for changes to take
effect. Use the Administration/Communications/xxxxxxxx NIC/
CrownNet/Common/Soft Reset menu (where xxxxxxxx is
either Resident or Optional).
Notes
This cannot be configured from CrownAdmin 3 unless you use
remote console.
Make sure that you disconnect the printer from the network
before you change the ring speed.
Identifying Source Routing
The Source Routing menu allows you to identify the default type of
source routing broadcast information in outgoing frames. It is used
when a previous route cannot be found in the source routing table.
»
Note: This menu is applicable to Token-Ring configuration only.
Menu
Administration/Communications/Resident NIC/CrownNet/
Common/Source Routing
Administration/Communications/Optional NIC/CrownNet/
Common/Source Routing
Choices
All—Send as an all-routes-explorer frame, also known as an
all-routes-broadcast frame.
This setting is useful if your network doesn’t have a
spanning tree, where frames can be exchanged using
single-route-broadcast frames, or if large amounts of data
are being transmitted and the spanning tree offers a
nonsatisfactory route. This setting creates a higher network
load than either Auto or Single in the route determination
phase, but it is more likely to result in the best choice of
route.
2-14
QMS CrownNet System Administrator’'s Guide
Configuring Common
Interface Characteristics
Auto—Send as the most appropriate frame type, based on the
entries in the SAP route-guess table. (See “SAP RouteGuess Table,” later in this section, for more information.)
This setting is useful for most environments. However,
under certain circumstances (such as an extremely heavy
network load, network source routing policies, or an
obscure mixture of servers using different source routing
types at the same SAP) you may need to switch to one of
the other settings.
Off—Send without source routing information.
This setting is useful in strictly “transparent bridge”
environments or with old equipment that doesn’t support
source routing. Received frames with route information are
still answered along that specific route, but when the
source routing table entry times out, the route cannot be
rediscovered from the CrownNet interface.
Single—Send as a spanning-tree-explorer frame, also known
as a single-route-broadcast frame.
This setting is useful in environments where there are no
“transparent bridges” and where a spanning tree protocol is
successfully used by the Token-Ring bridges.
Default
Auto
Effectivity
Changes to this menu take effect as soon as the printer is put
back on line.
Notes
The source routing table maintains 16 entries. After 20
seconds these entries default to the setting in this menu.
This cannot be configured from CrownAdmin 3 unless you use
remote console.
Storing Source Routing Information
The SAP (Service Access Point) route-guess table stores source
routing information. It is updated using the routing information kept in
one of the following:
Printer Interface Configuration
2-15
Configuring Common
Interface Characteristics
n
The frame last received by that SAP
n
The frame last sent to a specific address and that SAP, when
using a specific route found in the source routing table.
If the frame last sent or received included routing information, the
guess entry is updated to try a single-route-broadcast next time. In
any case, the current broadcast guess entry for an SAP is considered
successful and up to date when a frame is received specifically
addressed to the CrownNet interface on that SAP or a frame is sent to
a specific address and that SAP.
When an entry in the SAP table is not updated, it times out after any
of the following events:
n
Five seconds have passed since the last transmission of a frame
using a route-type-guess for the source route of that SAP.
n
Three frames have been sent using a route-type-guess, after a
previous route-type-guess timed out from any of the listed events.
n
Ten frames have been sent using a route-type-guess after that
route-type-guess was considered successful by receiving a frame
addressed specifically to the CrownNet interface or by transmitting a frame along a route found in the source routing table.
When a route-type-guess entry times out, it is updated with a new
guess taken in the following cycling order: no route, single route, all
routes.
2-16
QMS CrownNet System Administrator’'s Guide
Configuring Common
Interface Characteristics
Setting Ethernet Speed
The Ethernet Speed menu allows you to select the Ethernet Network
Speed.
Menu
Administration/Communications/Resident NIC/
CrownNet/Common/Ethernet Speed
Administration/Communications/Optional NIC/
CrownNet/Common/Ethernet Speed
Choices
Auto—Automatic selection
10Mb H/D—10 Mbit/Sec Half Duplex
100Mb H/D—100 Mbit/Sec Half Duplex
Default
Auto
Effectivity
Immediately
Notes
Auto is the factory default setting. A specific speed
should be selected only if the Auto selection mode
fails to work.
If the CrownNet software on your printer provides the
Ethernet Speed option, then your start-up page
shows “CrownNet 5.x FE” (Fast Ethernet).
Printer Interface Configuration
2-17
Configuring the
EtherTalk Protocol
Configuring the EtherTalk
Protocol
This section describes in detail the configuration options available in
the Administration/Communications/xxxxxxxx NIC/CrownNet/EtherTalk menu (where xxxxxxxx is either Resident or Optional):
n
Protocol—Allows you to enable or disable the EtherTalk protocol.
n
Network Ident[ification]—Allows you to specify the types of
responses sent to the network.
n
Connection—Allows you to select the appropriate type of connection between the Macintosh and the printer.
n
Zone Name—Allows you to display and set the EtherTalk zone.
Enabling the EtherTalk Protocol
Use the Protocol menu to enable or disable the EtherTalk protocol.
Menu
Administration/Communications/Resident NIC/CrownNet/
EtherTalk/Protocol
Administration/Communications/Optional NIC/CrownNet/
EtherTalk/Protocol
Choices
Disabled—Disables access to the printer via the EtherTalk
protocol.
Enabled—Enables access to the printer via the EtherTalk
protocol.
2-18
Default
Enabled
Effectivity
The CrownNet interface must be reset for changes to take
effect. Use the Administration/Communications/xxxxxxxx NIC/
CrownNet/Common/Soft Reset menu (where xxxxxxxx is
either Resident or Optional).
QMS CrownNet System Administrator’'s Guide
Configuring the
EtherTalk Protocol
Identifying Network Settings
Use the Network Ident menu to specify the type(s) of responses sent
to the network. Three options are available:
n
LaserWriter
n
QMS R[emote] C[onsole] Res[ponder]
n
HP Zoner Res[ponder]
LaserWriter
The LaserWriter option identifies how the QMS CrownNet interface
registers itself on the network for normal printing.
Menu
Administration/Communications/Resident NIC/CrownNet/
EtherTalk/Network Ident/LaserWriter
Administration/Communications/Optional NIC/CrownNet/
EtherTalk/Network Ident/LaserWriter
Choices
Disabled—Disables the CrownNet interface from responding
to network look-up requests for type “LaserWriter.”
Enabled—Enables the CrownNet interface to respond to
network look-up requests for type “LaserWriter.”
Default
Enabled
Effectivity
The CrownNet interface must be reset for changes to take
effect. Use the Administration/Communications/xxxxxxxx NIC/
CrownNet/Common/Soft Reset menu (where xxxxxxxx is
either Resident or Optional).
Printer Interface Configuration
2-19
Configuring the
EtherTalk Protocol
QMS RC Res [Remote Console Responder]
The QMS RC Res option determines how the CrownNet interface
registers itself for Remote Console access.
Menu
Administration/Communications/Resident NIC/CrownNet/
EtherTalk/Network Ident/QMS RC Res
Administration/Communications/Optional NIC/CrownNet/
EtherTalk/Network Ident/QMS RC Res
Choices
Disabled—Disables the CrownNet interface from responding
to network look-up requests for type
“QMS_REMOTE_CONSOLE.”
Enabled—Enables the CrownNet interface to respond to
network look-up requests for type
“QMS_REMOTE_CONSOLE.” This allows Macintosh
applications to determine which EtherTalk devices support
QMS Remote Console functionality.
Default
Enabled
Effectivity
The CrownNet interface must be reset for changes to take
effect. Use the Administration/Communications/xxxxxxxx NIC/
CrownNet/Common/Soft Reset menu (where xxxxxxxx is
either Resident or Optional).
HP Zoner Res [Responder]
The HP Zoner Res option determines how the CrownNet interface
registers itself for certain EtherTalk zone-changing applications.
Menu
Administration/Communications/Resident NIC/CrownNet/
EtherTalk/Network Ident/HP Zoner Res
Administration/Communications/Optional NIC/CrownNet/
EtherTalk/Network Ident/HP Zoner Res
Choices
Enabled—Enables the CrownNet interface to respond to
network look-up requests for type “HP Zoner Responder.”
This allows the Macintosh application to determine which
EtherTalk devices support this zone changing functionality.
Disabled—Disables the CrownNet interface from responding
to network look-up requests for type “HP Zoner
Responder.”
2-20
QMS CrownNet System Administrator’'s Guide
Configuring the
EtherTalk Protocol
Default
Enabled
Effectivity
The CrownNet interface must be reset for changes to take
effect. Use the Administration/Communications/xxxxxxxx NIC/
CrownNet/Common/Soft Reset menu (where xxxxxxxx is
either Resident or Optional).
Identifying the Type of Connection
The Connection menu allows you to define the appropriate type of
connection between the Macintosh and the printer.
Menu
Administration/Communications/Resident NIC/CrownNet/
EtherTalk/Connection
Administration/Communications/Optional NIC/CrownNet/
EtherTalk/Connection
Printer Interface Configuration
2-21
Configuring the
EtherTalk Protocol
Choices
Conventional—Allows the Macintosh to print directly to the
printer rather than to a print spooler. In other words, a
single user can send only a single job at a time since the
printer ties up the Macintosh until the job has been printed.
If two users send print jobs to the printer, the Macintosh
belonging to the first user is tied up until the first job has
been printed, and the Macintosh belonging to the second
user is tied up until both jobs have been printed. A single
printer name is displayed in the Chooser (see “Notes,”
below).
Spooling—Allows the Macintosh to send a print job to the
printer even if it’s busy printing another job. In other words,
the print job is spooled on the printer, and the Macintosh is
free to continue working while the job is being printed. A
single printer name is displayed in the Chooser (see
“Notes,” below). Up to 4 print jobs can be spooling at the
same time.
»
Note: Make sure the Administration/Communications/
xxxxxxxx NIC/CrownNet/Common/Min K Spool menu
(where xxxxxxxx is either Resident or Optional) is set
large enough to support 4 jobs (approximately 800
KB).
Both—Provides both conventional and spooling capabilities.
Two printer names appear in the Chooser (see “Notes,”
below), and users can print to “both printers” at the same
time.
2-22
Default
Conventional
Effectivity
The CrownNet interface must be reset for changes to take
effect. Use the Administration/Communications/xxxxxxxx NIC/
CrownNet/Common/Soft Reset menu (where xxxxxxxx is either
Resident or Optional).
QMS CrownNet System Administrator’'s Guide
Configuring the
EtherTalk Protocol
Notes
Conventional—When Conventional is selected, if more than
one printer has the same name, -1 is added to the second
printer, -2 to the third printer, and so on (for example,
QMS2425 and QMS2425-1).
If you’re using MultiFinder and have background printing
turned on, the PrintMonitor program spools each print job
on the start-up disk (Spool folder in the System Folder)
before sending it to the printer. Because of this, your
Macintosh is not tied up while the job is printing. See the
Macintosh System Software User's Guide for complete
information. A single printer name is displayed in the
Chooser.
Spooling—When Spooling is selected, the printer name is
displayed in the Chooser as QMS xxxx-SPOOLER, where
xxxx is the printer’s model number. If more than one printer
has the same name, -1 is added to the second printer, -2 to
the third printer, and so on (for example, QMS2425SPOOLER and QMS2425-1-SPOOLER).
If you’re using MultiFinder, make sure background printing
is turned off when using the Spooling option. Otherwise,
the print job will be spooled twice, once on the Macintosh
start-up disk and once on the printer, before it is printed.
Both—When Both is selected, both the Conventional and the
Spooling printer names are displayed in the Chooser, and
users can print to “both printers” at the same time.
»
Note: Both requires more printer memory than either
Conventional or Spooling alone. If only one of these
options is needed, select that one alone for better
printer performance.
Printer Interface Configuration
2-23
Configuring the
EtherTalk Protocol
Setting the EtherTalk Zone
While the preferred method of configuring the EtherTalk zone is
through CrownAdmin (see “Setting the EtherTalk Zone” in chapter 3,
“CrownAdmin for Macintosh”), the Zone Name menu allows you to
display and set the EtherTalk zone. Three options are available:
n
Zone Part 1
n
Zone Part 2
n
Default
Zone Part 1 and Zone Part 2
Since most QMS Crown printers allow only 16 characters to display in
the message window, this menu offers two name options, Zone Part 1
and Zone Part 2, allowing the zone name to be a maximum of 32
characters. Zone Part 1 records the first 16 alphanumeric characters
of the zone name, and Zone Part 2 records the second 15 characters
of the zone name.
Menu
Administration/Communications/Resident NIC/CrownNet/
EtherTalk/Zone Name/Zone Part 1, Zone Part 2
Administration/Communications/Optional NIC/CrownNet/
EtherTalk/Zone Name/Zone Part 1, Zone Part 2
Choices
Up to 16 alphabetic characters.
Default
The first zone found.
Effectivity
Changes take effect as soon as the printer is put back on line.
Notes
No entry validation is performed by the CrownNet interface. In
other words, zone names are validated for legal characters, not
for correct or valid EtherTalk zone names.
If you set an invalid zone name, the default zone will be used.
However, the invalid zone name is stored in non-volatile
memory.
Trailing spaces are not considered to be part of the zone
name.
2-24
QMS CrownNet System Administrator’'s Guide
Configuring the OS/2
LAN Manager/LAN Server
or Microsoft Windows
Protocol
Default
The Default option allows you to reset the zone name (Zone Part 1
and Zone Part 2) to the default.
Menu
Administration/Communications/Resident NIC/CrownNet/
EtherTalk/Zone Name/Default
Administration/Communications/Optional NIC/CrownNet/
EtherTalk/Zone Name/Default
Choices
No—Leaves the zone name as identified in the Administration/
Communications/xxxxxxxx NIC/CrownNet/EtherTalk/Zone
Name/Zone Part 1 and Zone Part 2 menus (where
xxxxxxxx is either Resident or Optional).
Yes—Resets the zone name to the default.
Default
No
Effectivity
Changes take effect as soon as the printer is put back on line.
Configuring the OS/2 LAN
Manager/LAN Server or
Microsoft Windows Protocol
This section describes in detail the configuration options available in
the Administration/Communications/xxxxxxxxx NIC/CrownNet/Lan
Manager menu (where xxxxxxxx is either Resident or Optional):
n
Protocol—Allows you to enable or disable the NetBEUI/NetBIOS
protocol.
n
Printer Name—Provide a name for the printer on the network.
n
Default—Allows you to reset the printer name to the default.
Printer Interface Configuration
2-25
Configuring the OS/2
LAN Manager/LAN Server
or Microsoft Windows
Protocol
Enabling the OS/2 LAN Manager/LAN Server
or Microsoft Windows Network Protocol
The Protocol menu allows you to enable or disable the OS/2 LAN
Manager/LAN Server or Microsoft Windows Network protocol.
Menu
Administration/Communications/Resident NIC/CrownNet/Lan
Manager/Protocol
Administration/Communications/Optional NIC/CrownNet/Lan
Manager/Protocol
Choices
Enabled—Enables the NetBEUI/NetBIOS protocol.
Disabled—Disables the NetBEUI/NetBIOS protocol.
Default
Enabled
Effectivity
The CrownNet interface must be reset for changes to take
effect. Use the Administration/Communications/xxxxxxxx NIC/
CrownNet/Common/Soft Reset menu (where xxxxxxxx is
either Resident or Optional), or restart the printer.
Naming the Printer
One unique printer name is broadcast to the network for printer identification. However, multiple connections to this one printer are possible. The Printer Name menu allows you to provide a printer name up
to 16 characters long.
2-26
Menu
Administration/Communications/Resident NIC/CrownNet/Lan
Manager/Printer Name
Administration/Communications/Optional NIC/CrownNet/Lan
Manager/Printer Name
Choices
See the “Guidelines” below
Default
QMS_hwaddress where hwaddress is the hardware address
set in the Administration/Communications/xxxxxxxx NIC/
CrownNet/Common/HW Address menu (where xxxxxxxx is
either Resident or Optional).
Effectivity
The CrownNet interface must be reset for changes to take
effect. Use the Administration/Communications/xxxxxxxx NIC/
CrownNet/Common/Soft Reset menu (where xxxxxxxx is
either Resident or Optional), or you must restart the printer.
Notes
No two printers on a network may have the same printer name.
QMS CrownNet System Administrator’'s Guide
Configuring the OS/2
LAN Manager/LAN Server
or Microsoft Windows
Protocol
Guidelines
Keep the following in mind when naming the printer:
n
Printer names may be up to 16 characters long.
n
Only uppercase characters are allowed.
n
Spaces are not allowed in printer names. The first space found
ends the name even if you enter other characters to the right of
the space. These subsequent characters are cleared to spaces.
n
You can use an underscore character ( _ ) to create a name consisting of more than one word. For example, you may want to
name the printer
PROGRAM_MGT
Resetting the Printer Name
The Default menu allows you to reset the printer name to the default.
Menu
Administration/Communications/Resident NIC/CrownNet/Lan
Manager/Default
Administration/Communications/Optional NIC/CrownNet/Lan
Manager/Default
Choices
No—Leaves the printer name as identified in the
Administration/Communications/xxxxxxxx NIC/CrownNet/
Lan Manager/Printer Name menu (where xxxxxxxx is
either Resident or Optional).
Yes—Resets the printer name to the default.
Default
No
Effectivity
Changes take effect as soon as the printer is put back on line.
Notes
No two printers on a network may have the same printer name.
Printer Interface Configuration
2-27
Configuring the NetWare
Protocol
Configuring the NetWare
Protocol
This section explains how the CrownNet interface provides security in
the NetWare environment, and it describes in detail each of the configuration options available in the Administration/Communications/
xxxxxxxx NIC/CrownNet/NetWare menu (where xxxxxxxx is either
Resident or Optional):
»
n
Protocol—Allows you to enable and disable the NetWare protocol.
n
Config PServer—Allows you to provide information about the
printer's internal print server and configure the print server in
bindery mode or NDS mode.
n
R/N Printer #1-R/N Printer #8—Allows you to supply the network
with information about the remote/network printer
n
Printer Name—Allows you to specify the name by which the
printer is known on the network.
n
Frame Type—Allows you to specify the frame type used by the
NetWare interface.
Note: The preferred method of configuring the NetWare interface is
through CrownAdmin 3 for Windows utility.
About the CrownNet Security Feature
Through the implementation of a print server password, the CrownNet
print server prevents unauthorized access to private print queues.
The first time the CrownNet print server attaches to a file server, the
CrownNet interface automatically creates a hidden password for the
CrownNet print server and stores it in encrypted form on the file
server. Each subsequent time the CrownNet print server attaches to
the file server, the hidden, encrypted password is used.
2-28
QMS CrownNet System Administrator’'s Guide
Configuring the NetWare
Protocol
Because it is based on the unique, network address of the CrownNet
interface, this password prevents unauthorized printers from accessing private print queues by using the name of a print server authorized to access those queues. Only one CrownNet interface will
generate the correct password associated with a specific print server
name.
Reassigning a Password
Once a CrownNet print server name has been assigned to a printer, if
the print server name is reassigned to a different printer, the print
server password must be reset to allow the new printer to connect to
the file server.
Use the following procedure to reassign a password.
»
Note: This procedure must be repeated on each file server that has
been serviced by the CrownNet print server.
1
Open PConsole.
2
From the Available Options list select Print Server
Information.
3
From the Print Servers list select the print server.
4
From the Print Server Information list select Password.
5
Make sure the cursor is in the leftmost position and press
Enter to set the new password.
6
Make sure the cursor remains in the leftmost position and
press Enter again to verify the new password.
7
Exit from PConsole.
The password has been reset, and the print server name may be
used by another printer.
»
Note: You can also clear the password through CrownAdmin 3.
Printer Interface Configuration
2-29
Configuring the NetWare
Protocol
Enabling the NetWare Protocol
The Protocol menu allows you to enable or disable the NetWare protocol.
Menu
Administration/Communications/Resident NIC/CrownNet/
NetWare/Protocol
Administration/Communications/Optional NIC/CrownNet/
NetWare/Protocol
Choices
Enabled—Enables the NetWare protocol.
Disabled—Disables the NetWare protocol.
Default
Enabled
Effectivity
The CrownNet interface must be reset for changes to take
effect. Use the Administration/Communications/xxxxxxxx NIC/
CrownNet/Common/Soft Reset menu (where xxxxxxxx is
either Resident or Optional).
Configuring the Print Server
The Config PServer menu provides information about the printer’s
internal print server. The printer’s internal print server can be configured as a NetWare 3.x bindery print server and as a NetWare 4.x
NDS print server.
»
Note: This print server services its own attached printer. It does not
support other remote printers on the network. The eight configurable
remote printers must be serviced by additional print servers located
elsewhere on the network.
The following options are available:
2-30
n
File Srv Name[1]
n
File Srv Name[2]
n
File Srv Name[3]
n
Default
n
PServer Name[1]
n
PServer Name[2]
QMS CrownNet System Administrator’'s Guide
Configuring the NetWare
Protocol
n
PServer Name[3]
n
Job Check Delay
n
Conf Check Delay
n
Burst Mode
n
PServer Context[1]
n
PServer Context[2]
n
PServer Context[3]
To set up the print server in NetWare 3.x bindery mode, configure
these menu options:
n
File Svr Name
n
PServer Name
To set up the print server in NetWare 4.x NDS mode, configure this
menu option:
n
PServer Context
You may configure these menu options in either mode:
n
Job Check Delay
n
Conf Check Delay
n
Burst Mode
Printer Interface Configuration
2-31
Configuring the NetWare
Protocol
Naming the Bindery File Server
The File Srv Name[1], File Srv Name[2], and File Srv Name[3]
options allow you to identify the name of the configuration bindery file
server.
»
Note: The three File Srv Name options allow you to set only a single
file server name. However, this name can be up to 47 characters in
length. See the “Guidelines,” below.
.
Menu
Administration/Communications/Resident NIC/CrownNet/
NetWare/Config PServer/File Srv Name[1], File Srv Name[2],
File Srv Name[3]
Administration/Communications/Optional NIC/CrownNet/
NetWare/Config PServer/File Srv Name[1], File Srv Name[2],
File Srv Name[3]
Choices
Up to 47 characters (see “Guidelines,” below)
Default
[Blank]
Effectivity
The CrownNet interface must be reset for changes to take
effect. Use the Administration/Communications/xxxxxxxx NIC/
CrownNet/Common/Soft Reset menu (where xxxxxxxx is
either Resident or Optional).
Notes
Use the Administration/Communications/ xxxxxxxx NIC/
CrownNet/NetWare/Config PServer/Default menu (where
xxxxxxxx is either Resident or Optional) to reset the file server
name to the default.
For more than one bindery file server, use CrownAdmin 3.
Guidelines
Keep the following in mind when naming the file server:
n
2-32
File server names may be up to 47 characters long in NetWare
versions 3.x. Only 47 characters can be entered through the
printer configuration menu. If the file server name has more than
16 characters, enter the first 16 characters in the File Srv
Name[1] menu and then up to 16 additional characters in the File
Srv Name[2] menu. If a file server name has more than 32
QMS CrownNet System Administrator’'s Guide
Configuring the NetWare
Protocol
characters, enter up to 15 additional characters in the File Srv
Name[3] menu.
n
Only uppercase characters are allowed.
n
Spaces are not allowed in file server names. The first space
found ends the name even if you enter other characters to the
right of the space. These subsequent characters are cleared to
spaces.
n
You can use an underscore character ( _ ) to create a name consisting of more than one word. For example, to create a file server
called Marketing_Server, you would display
MARKETING_SERVER
Resetting the File Server Name
The Default menu allows you to reset the file server name to the
default.
Menu
Administration/Communications/Resident NIC/CrownNet/
NetWare/Config PServer/Default
Administration/Communications/Optional NIC/CrownNet/
NetWare/Config PServer/Default
Choices
No—Leaves the file server name as identified in the
Administration/Communications/xxxxxxxx NIC/CrownNet/
NetWare/Config PServer/File Srv Name 1, File Srv Name
2, and File Srv Name 3 menus (where xxxxxxxx is either
Resident or Optional).
Yes—Resets the file server name to the default.
Default
No
Effectivity
The CrownNet interface must be reset for changes to take
effect. Use the Administration/Communications/xxxxxxxx NIC/
CrownNet/Common/Soft Reset menu (where xxxxxxxx is
either Resident or Optional).
Printer Interface Configuration
2-33
Configuring the NetWare
Protocol
Naming the Bindery Print Server
The PServer Name[1], PServer Name[2], and PServer Name[3]
options allow you to identify the name of the CrownNet internal print
server.
Menu
Administration/Communications/Resident NIC/CrownNet/
NetWare/Config PServer/PServer Name[1], PServer Name[2],
PServer Name[3]
Administration/Communications/Optional NIC/CrownNet/
NetWare/Config PServer/PServer Name[1], PServer Name[2],
PServer Name[3]
Choices
Up to 47 characters (see “Guidelines,” below)
Default
[Blank]
Effectivity
The CrownNet interface must be reset for changes to take
effect. Use the Administration/Communications/xxxxxxxx NIC/
CrownNet/Common/Soft Reset menu (where xxxxxxxx is
either Resident or Optional).
Guidelines
Keep the following in mind when naming the bindery print server:
n
Print server names may be up to 47 characters long using Netware 3.x. If the print server name has more than 16 characters,
enter the first 16 characters in the PServer Name[1] menu and
then up to 16 additional characters in the PServer Name[2] menu.
If a file server name has more than 32 characters, enter up to 15
additional characters in the PServer Name[3] menu.
n
Only uppercase characters are allowed.
n
Spaces are not allowed in print server names. The first space
found ends the name even if you enter other characters to the
right of the space. These subsequent characters are cleared to
spaces.
n
You can use an underscore character ( _ ) to create a name consisting of more than one word. For example, you could name the
print server as
QMS_PSERVER_MARKETNGPSER
2-34
QMS CrownNet System Administrator’'s Guide
Configuring the NetWare
Protocol
Setting the Job Check Delay
The Job Check Delay option allows you to select the number of seconds between times that the print server checks each print queue for
print jobs. This can be used to limit network traffic. Keep in mind the
longer the delay the longer the time that a queued job is released for
printing and the time that a Print Server begins to print the job.
Menu
Administration/Communications/Resident NIC/CrownNet/
NetWare/Config PServer/Job Check Delay
Administration/Communications/Optional NIC/CrownNet/
NetWare/Config PServer/Job Check Delay
Choices
1-60 seconds
Default
15 seconds
Effectivity
Changes in this menu take effect as soon as the printer is put
back on line.
Configuring Check Delay
The Conf Check Delay option allows you to configure the time interval
that the print server on the CrownNet interface will broadcast to check
its connection. This broadcast checks the network configuration to
see if any changes have been made.
Menu
Administration/Communications/Resident NIC/CrownNet/
NetWare/Config PServer/Conf Check Delay
Administration/Communications/Optional NIC/CrownNet/
NetWare/Config PServer/Conf Check Delay
Choices
0-65535 seconds
Default
300 seconds
Effectivity
Changes in this menu take effect as soon as the printer is put
back on line.
Notes
0 = disabled
Printer Interface Configuration
2-35
Configuring the NetWare
Protocol
Setting Burst Mode
Setting burst mode allows you to enable or disable NCP burst mode,
which allows very high speed data transfer in NetWare networks.
Menu
Administration/Communications/Resident NIC/CrownNet/
NetWare/Config PServer/Burst Mode
Administration/Communications/Optional NIC/CrownNet/
NetWare/Config PServer/Burst Mode
Choices
Enabled/Disabled
Default
Enabled
Effectivity
Changes in this menu take effect as soon as the printer is put
back on line.
Naming the NDS Print Server
The PServer Context[1], PServerPServer Context[2], and PServer
Context[3] options allow you to identify the name of the NDS configuration file server and the print server context. the format for the option
is file server name first, followed by a a space, and then the print
server context. For example, if the configuration file server name is
QMS-4 and the print server context is printserv2.sales.qms, the entry
would be
QMS-4 PRINTSERV2.SALES.QMS
Up to 16 characters can be entered in the PServer Context[1] field,
and additional 16 characters in PServer Context[2], and an additional
15 characters in PServer Context[3]
»
2-36
Note: If you want to assign more than 14 characters to the file server
name you must use CrownAdmin 3 to enter the name.
Menu
Administration/Communications/Resident NIC/CrownNet/
NetWare/Config PServer/PServer Context[X]
Administration/Communications/Optional NIC/CrownNet/
NetWare/Config PServer/PServer Context[X]
Choices
Up to 47 characters (see “Guidelines,” below)
Default
[Blank]
QMS CrownNet System Administrator’'s Guide
Configuring the NetWare
Protocol
Effectivity
The CrownNet interface must be reset for changes to take
effect. Use the Administration/Communications/xxxxxxxx NIC/
CrownNet/Common/Soft Reset menu (where xxxxxxxx is
either Resident or Optional.
Notes
The file server name must be contained within the first 16
characters. If the name you are entering is longer than 14
characters you must use the CrownAdmin 3 Edit Settings
menu to enter the name.
Guidelines
Keep the following in mind when naming PServer Context:
n
In NetWare version 4.x, names may be as long as 256 characters. Only 47 characters can be entered through the printer configuration menu. If you want to enter names greater than 47
characters you must use host-based configurations, such as
CrownAdmin 3. If the PServer Context name has more than 16
characters, enter the first 16 characters in the PServer Context[1]
menu and then up to 16 additional characters in the PServer Context[2] menu. If a PServer Context name has more than 32 characters, enter up to 15 additional characters in the PServer
Context[3] menu.
n
Only uppercase characters are allowed.
n
A space is used to separate the name of the file server from the
print server context.
n
You can use a period (.) to create a name consisting of more than
one word. The period could be used to separate the levels of context. For example, to identify a print server named PRINTSERV2.
SALES. QMS, you would display
QMS-4 PRINTSERV2.SALES.QMS
»
Note: If you want to assign more than 14 characters to the file
server name you must use CrownAdmin 3 to enter the name.
Printer Interface Configuration
2-37
Configuring the NetWare
Protocol
Configuring the Remote/Network Printers
The R/N Printer menus allow you to configure the remote/network
printers. Since the CrownNet interface supports up to eight remote/
network printers, eight menus are available—R/N Printer 1 through R/
N Printer 8. Each menu has identical configuration options:
n
Printer Slot #
n
PServer Name[1]
n
PServer Name[2]
n
PServer Name[3]
n
Default
Identifying the Slot Number
The Printer Slot # option allows you to identify the printer slot number.
This number must match the slot number chosen in PConsole’s Print
Server Configuration/Printer Configuration menu.
Menu
Administration/Communications/Resident NIC/CrownNet/
NetWare/R/N Printer/Printer Slot #
Administration/Communications/Optional NIC/CrownNet/
NetWare/R/N Printer/Printer Slot #
Choices
000-254
Defaults
R/N Printer 1—001
R/N Printer 2—002
R/N Printer 3—003
R/N Printer 4—004
R/N Printer 5—005
R/N Printer 6—006
R/N Printer 7—007
R/N Printer 8—008
Effectivity
2-38
The CrownNet interface must be reset for changes to take
effect. Use the Administration/Communications/xxxxxxxx NIC/
CrownNet/Common/Soft Reset menu (where xxxxxxxx is
either Resident or Optional).
QMS CrownNet System Administrator’'s Guide
Configuring the NetWare
Protocol
Naming the Print Server
The PServer Name[1], PServer Name[2], and PServer Name[3]
options allow you to identify the name of the print server serving the
remote printer.
»
Note: The print server identified in this menu may not be CrownNet’s
internal print server (Administration/Communications/CrownNet/
NetWare/Config PServer/PServer Name [1], PServer Name[2], and
PServer Name [3] menus.
Menu
Administration/Communications/Resident NIC/CrownNet/
NetWare/RN Printer/PServer Name[1], PServer Name[2],
PServer Name[3]
Administration/Communications/Optional NIC/CrownNet/
NetWare/RN Printer/PServer Name[1], PServer Name[2],
PServer Name[3]
Choices
Up to 47 characters (see “Guidelines,” below)
Default
<blank>
Effectivity
The CrownNet interface must be reset for changes to take
effect. Use the Administration/Communications/xxxxxxxx NIC/
CrownNet/Common/Soft Reset menu (where xxxxxxxx is
either Resident or Optional).
Guidelines
Keep the following in mind when naming the print server:
n
Print server names may be up to 47 characters long in NetWare
versions 3.x. In Netware version 4.x name and context may be as
long as 256 characters. Only 47 characters can be entered
through the printer configuration menu. If you wish to enter
names greater than 47 characters you must use host based configurations such as CrownAdmin 3. For NetWare versions 3.x, if
the print server name has more than 16 characters, enter the first
16 characters in the PServer Name[1] menu and then up to 16
additional characters in the PServer Name[2] menu. If a file
server name has more than 32 characters, enter up to 15 additional characters in the PServer Name[3] menu.
Printer Interface Configuration
2-39
Configuring the NetWare
Protocol
n
Only uppercase characters are allowed.
n
Spaces are not allowed in print server names. The first space
found ends the name even if you enter other characters to the
right of the space. These subsequent characters are cleared to
spaces.
n
You can use an underscore character ( _ ) to create a name consisting of more than one word. For example, to identify a print
server named MARKETING_SERVER, you would display
MARKETING_PSERVER
Resetting the Print Server Name
The Default menu allows you to reset the print server name to the
default.
Menu
Administration/Communications/Resident NIC/CrownNet/
NetWare/R/N Printer x/Default
Administration/Communications/Optional NIC/CrownNet/
NetWare/R/N Printer x/Default
Choices
No—Leaves the print server name as identified in the
Administration/Communications/xxxxxxxx NIC/CrownNet/
NetWare/R/N Printer x/PServer Name[1], PServer
Name[2], and PServer Name [3] menus (where xxxxxxxx is
either Resident or Optional).
Yes—Clears the print server name.
2-40
Default
None
Effectivity
The CrownNet interface must be reset for changes to take
effect. Use the Administration/Communications/xxxxxxxx NIC/
CrownNet/Common/Soft Reset menu (where xxxxxxxx is
either Resident or Optional).
QMS CrownNet System Administrator’'s Guide
Configuring the NetWare
Protocol
Specifying a Printer Name
The Printer Name menu allows you to specify a name by which the
printer is known on the network. Four options are available:
»
n
Printer Name 1
n
Printer Name 2
n
Printer Name 3
n
Default
Note: This name will only make the printer name known to
CrownAdmin 3 network utility.
Specifying Printer Name 1, Printer Name 2,
and Printer Name 3
The Printer Name 1, Printer Name 2, and Printer Name 3 options
allow you to specify a name of the printer known to CrownAdmin 3.
»
Note: The three Name options allow you to set only a single printer
name up to 47 characters in length. See the “Guidelines,” below.
Menu
Administration/Communications/Resident NIC/CrownNet/
NetWare/Printer Name/Name 1, Name 2, Name 3
Administration/Communications/Optional NIC/CrownNet/
NetWare/Printer Name/Name 1, Name 2, Name 3
Choices
Up to 47 characters (see “Guidelines,” below)
Default
QMS_xxxx_Print_System_hardwareaddress, where
xxxx is the printer model number and hardwareaddress is
the printer’s hardware address as found on the printer start-up
page.
Effectivity
When the printer is placed back online.
Notes
Use the Administration/Communications/ xxxxxxxx NIC/
CrownNet/NetWare/Printer Name/Default menu (where
xxxxxxxx is either Resident or Optional) to reset the printer
name to the default.
No two printers on the network may have the same name.
Printer Interface Configuration
2-41
Configuring the NetWare
Protocol
Guidelines
Keep the following in mind when naming the printer:
n
Printer names may be up to 47 characters long. If the printer
name has more than 16 characters, enter the first 16 characters
in the Name[1] menu and then up to 16 additional characters in
the Name[2] menu. If a print server name has more than 32 characters, enter up to 15 additional characters in the Name[3] menu.
n
Only uppercase characters are allowed.
n
Spaces are not allowed in printer names. The first space found
ends the name even if you enter other characters to the right of
the space. These subsequent characters are cleared to spaces.
n
You can use an underscore character ( _ ) to create a name consisting of more than one word. For example, you may want to
name the printer
PROGRAM_MGT
Default
The Default option allows you to reset the printer name to the default.
Menu
Administration/Communications/Resident NIC/CrownNet/
NetWare/Printer Name/Default
Administration/Communications/Optional NIC/CrownNet/
NetWare/Printer Name/Default
Choices
No—Leaves the printer name as identified in the
Administration/Communications/xxxxxxxx NIC/CrownNet/
NetWare/Printer Name/Name 1, Name 2, and Name 3
menus (where xxxxxxxx is either Resident or Optional).
Yes—Sets the name back to the QMS default printer name.
2-42
Default
<blank>
Effectivity
Changes take effect as soon as the printer is put back on line.
Notes
No two printers on a network may have the same name.
QMS CrownNet System Administrator’'s Guide
Configuring the NetWare
Protocol
Setting the Frame Type
The printer automatically detects the frame types used on the network. However, if you don’t want the printer to see all of them, you can
disable one or more in the appropriate menu:
n
802.3 IPX Addr[ess]
n
Ether2 IPX Addr[ess]
n
802.2 IPX Addr[ess]
n
SNAP IPX Addr[ess]
n
802.5 IPX Addr[ess]
802.3 IPX Addr for Ethernet
Menu
Administration/Communications/Resident NIC/CrownNet/
NetWare/Frame Types/802.3 IPX Addr
Administration/Communications/Optional NIC/CrownNet/
NetWare/Frame Types/802.3 IPX Addr
Choices
Enabled—Enables the frame type.
Disabled—Disables the frame type.
Default
Enabled
Effectivity
The CrownNet interface must be reset for changes to take
effect. Use the Administration/Communications/xxxxxxxx NIC/
CrownNet/Common/Soft Reset menu (where xxxxxxxx is
either Resident or Optional).
Ether2 IPX Addr for Ethernet
Menu
Administration/Communications/Resident NIC/CrownNet/
NetWare/Frame Type/ Ether2 IPX Addr
Administration/Communications/Optional NIC/CrownNet/
NetWare/Frame Type/ Ether2 IPX Addr
Choices
Enabled—Enables the frame type.
Disabled—Disables the frame type.
Default
Enabled
Printer Interface Configuration
2-43
Configuring the NetWare
Protocol
Effectivity
The CrownNet interface must be reset for changes to take
effect. Use the Administration/Communications/xxxxxxxx NIC/
CrownNet/Common/Soft Reset menu (where xxxxxxxx is
either Resident or Optional).
802.2 IPX Addr for Ethernet
Menu
Administration/Communications/Resident NIC/CrownNet/
NetWare/Frame Type/802.2 IPX Addr
Administration/Communications/Optional NIC/CrownNet/
NetWare/Frame Type/802.2 IPX Addr
Choices
Enabled—Enables the frame type.
Disabled—Disables the frame type.
Default
Enabled
Effectivity
The CrownNet interface must be reset for changes to take
effect. Use the Administration/Communications/xxxxxxxx NIC/
CrownNet/Common/Soft Reset menu (where xxxxxxxx is
either Resident or Optional).
SNAP IPX Addr for Ethernet or Token-Ring
Menu
Administration/Communications/Resident NIC/CrownNet/
NetWare/Frame Type/ SNAP IPX Addr
Administration/Communications/Optional NIC/CrownNet/
NetWare/Frame Type/ SNAP IPX Addr
Choices
Enabled—Enables the frame type.
Disabled—Disables the frame type.
2-44
Default
Enabled
Effectivity
The CrownNet interface must be reset for changes to take
effect. Use the Administration/Communications/xxxxxxxx NIC/
CrownNet/Common/Soft Reset menu (where xxxxxxxx is
either Resident or Optional).
QMS CrownNet System Administrator’'s Guide
Configuring the TCP/IP
Protocol
802.5 IPX Addr for Token-Ring
Menu
Administration/Communications/Resident NIC/CrownNet/
NetWare/Frame Type/802.5 IPX Addr
Administration/Communications/Optional NIC/CrownNet/
NetWare/Frame Type/802.5 IPX Addr
Choices
Enabled—Enables the frame type.
Disabled—Disables the frame type.
Default
Enabled
Effectivity
The CrownNet interface must be reset for changes to take
effect. Use the Administration/Communications/xxxxxxxx NIC/
CrownNet/Common/Soft Reset menu (where xxxxxxxx is
either Resident or Optional).
Configuring the TCP/IP
Protocol
This section describes in detail the configuration options available in
the Administration/Communications/xxxxxxxx NIC/CrownNet/TCP/IP
menu (where xxxxxxxx is either Resident or Optional):
n
Protocol—Allows you to enable and disable the TCP/IP protocol.
n
Internet Address—Allows you to assign a network address to
the printer.
n
Subnet Mask—Allows you to set the subnet mask.
n
Default Router—Allows you to specify the Internet address for
the default router.
n
Remove Passwords—Allows you to delete the FTP password
file on the printer.
n
Remove Hosts—Allows you to delete the host file on the printer.
n
Secure Files—Allows you to lock the password and host files on
the printer.
Printer Interface Configuration
2-45
Configuring the TCP/IP
Protocol
n
Accnting/Revchan—Allows you to enable TCP/IP accounting
and reverse channel (backchannel) information.
n
Accnting Timeout—Allows you to set the amount of time the
CrownNet interface waits for a terminating acknowledgment from
the host before allowing another connection.
n
Port Assignment—Allows you to set the port that is used for
TRANSPORT1/STATUS1 communications.
n
LPD Banner—Allows you to print a banner page after an LPD
print job.
n
BOOTP—Allows you to disable bootp protocol.
n
RARP—Allows you to disable rarp protocol.
n
SNMP NMS 1-SNMP NMS 5—Allows you to configure SNMP
(Simple Network Management Protocol), a protocol used to monitor devices, the networks to which they attach, and the network
management stations (NMSs) to which SNMP data is reported.
Enabling the TCP/IP Protocol
The Protocol menu allows you to enable or disable the TCP/IP protocol.
Menu
Administration/Communications/Resident NIC/CrownNet/
TCPIP/Protocol
Administration/Communications/Optional NIC/CrownNet/
TCPIP/Protocol
Choices
Enabled—Enables the TCP/IP protocol.
Disabled—Disables the TCP/IP protocol.
2-46
Default
Enabled
Effectivity
The CrownNet interface must be reset for changes to take
effect. Use the Administration/Communications/xxxxxxxx NIC/
CrownNet/Common/Soft Reset menu (where xxxxxxxx is
either Resident or Optional).
QMS CrownNet System Administrator’'s Guide
Configuring the TCP/IP
Protocol
Setting the Internet Address
The Internet Address menu allows you to set the printer's network
(Internet) address. The address is in the format xxx.xxx.xxx.xxx. The
address must be set and must be unique.
Menu
Administration/Communications/Resident NIC/CrownNet/
TCPIP/Internet Address
Administration/Communications/Optional NIC/CrownNet/
TCPIP/Internet Address
Choices
Each xxx triplet can have a value of 001-255.
Default
161.033.128.024
Effectivity
The CrownNet interface must be reset for changes to take
effect. Use the Administration/Communications/xxxxxxxx NIC/
CrownNet/Common/Soft Reset menu (where xxxxxxxx is
either Resident or Optional).
Guidelines
Keep the following guidelines in mind when setting the Internet
address:
n
The address must consist only of numbers and periods. Selecting
a letter or another symbol results in an error message.
n
Any xxx value between 10 and 99 must begin with 0 (for example,
10 is entered as 010 and 99 is entered as 099).
n
Any xxx value between 1 and 9 must begin with 00 (for example,
1 is entered as 001 and 9 is entered as 009).
Printer Interface Configuration
2-47
Configuring the TCP/IP
Protocol
Setting the Subnet Mask
The Subnet Mask menu allows you to set the printer's subnet mask.
The mask has the form 000.000.000.000. Each triplet is a number
from 001 to 255. If subnets are not used with your network, the subnet address should be 000.000.000.000. Check with your network
administrator. See appendix C, “SNMP and TCP/IP Concepts,” for
more information on subnetting and subnet masks.
Menu
Administration/Communications/Resident NIC/CrownNet/
TCPIP/Subnet Mask
Administration/Communications/Optional NIC/CrownNet/
TCPIP/Subnet Mask
Choices
Each xxx triplet can have a value from 001 to 255.
Default
000.000.000.000
Effectivity
The CrownNet interface must be reset for changes to take
effect. Use the Administration/Communications/xxxxxxxx NIC/
CrownNet/Common/Soft Reset menu (where xxxxxxxx is
either Resident or Optional).
Notes
If the subnet mask remains set to the default
(000.000.000.000), the CrownNet interface provides automatic
sensing of gateways. If you identify a subnet mask, this
automatic sensing is disabled.
Guidelines
Keep the following guidelines in mind when setting the subnet mask:
2-48
n
The address must consist only of numbers and periods. Selecting
a letter or another symbol results in an error message.
n
Any xxx value between 10 and 99 must begin with 0 (for example,
10 is entered as 010 and 99 is entered as 099).
n
Any xxx value between 1 and 9 must begin with 00 (for example,
1 is entered as 001 and 9 is entered as 009).
QMS CrownNet System Administrator’'s Guide
Configuring the TCP/IP
Protocol
Setting the Default Router Address
The Default Router menu allows you to set the Internet address of the
default router. The address has the form 000.000.000.000. Each triplet is a number from 001 to 255. If gateways are not used with your
network, the gateway address should be 000.000.000.000 (the factory default). Check with your network administrator. See appendix C,
“SNMP and TCP/IP Concepts,” for more information on gateways and
internet routing.
Menu
Administration/Communications/Resident NIC/CrownNet/
TCPIP/Default Router
Administration/Communications/Optional NIC/CrownNet/
TCPIP/Default Router
Choices
Each xxx triplet can have a value from 001 to 255.
Default
000.000.000.000
Effectivity
The CrownNet interface must be reset for changes to take
effect. Use the Administration/Communications/xxxxxxxx NIC/
CrownNet/Common/Soft Reset menu (where xxxxxxxx is
either Resident or Optional).
Guidelines
Keep the following guidelines in mind when setting the Internet
address:
n
The address must consist only of numbers and periods. Selecting
a letter or another symbol results in an error message.
n
Any xxx value between 10 and 99 must begin with 0 (for example,
10 is entered as 010 and 99 is entered as 099).
n
Any xxx value between 1 and 9 must begin with 00 (for example,
1 is entered as 001 and 9 is entered as 009).
Printer Interface Configuration
2-49
Configuring the TCP/IP
Protocol
Deleting the FTP Password File
The Remove Passwords menu allows you to delete the FTP password file PASSWD.FTP. This removes the need for password validation of users for FTP and Telnet. See Chapter 7, “UNIX Utilities” for
more information on password files.
Menu
Administration/Communications/Resident NIC/CrownNet/
TCPIP/Remove Passwords
Administration/Communications/Optional NIC/CrownNet/
TCPIP/Remove Passwords
Choices
Yes—Delete the FTP password files.
No—Do not remove the FTP password files.
Default
No
Effectivity
Changes to this menu take effect immediately.
Deleting the Host Files
The Remove Hosts menu allows you to delete the HOST.EQ host
address file. This eliminates host protection. See Chapter 7,“UNIX
Utilities” for more information on the host file.
Menu
Administration/Communications/Resident NIC/CrownNet/
TCPIP/Remove Hosts
Administration/Communications/Optional NIC/CrownNet/
TCPIP/Remove Hosts
Choices
Yes—Remove the host files.
No—Do not remove the host files.
2-50
Default
No
Effectivity
Changes to this menu take effect immediately.
QMS CrownNet System Administrator’'s Guide
Configuring the TCP/IP
Protocol
Blocking Access to Printer Files
The Secure Files menu allows you to block network access to files on
the printer’s hard disk by locking the password and host files on the
printer. This option overrides the Administration menu password.
Menu
Administration/Communications/Resident NIC/CrownNet/
TCPIP/Secure Files
Administration/Communications/Optional NIC/CrownNet/
TCPIP/Secure Files
Choices
Yes—Does not allow users with “root” privileges to put or get
files from anywhere except /usr/files. (See your printer
documentation for the full pathname.)
No—Allows users with “root” privileges to get or put files from
any location on the printer’s disk.
Default
No
Effectivity
Changes to this menu take effect immediately.
Notes
If this menu is set to Yes and a user with “root” privileges tries
to get or put a file, the following error message displays:
FILES SECURED, PLEASE UN-SECURE AND TRY AGAIN
You must set this menu to No before you can get or put a file.
Enabling TCP/IP Accounting and Reverse
Channel Communications
The Accnting/Revchan [Accounting/Reverse Channel] menu allows
you to obtain print job status information, including the following: status of the current job (waiting, terminating, printing, rasterizing, interpreting, or spooling), current interface, number of sheets of media, job
id, user name, and filename. (See appendix C, “SNMP and TCP/IP
Concepts,” for more information on the accounting and back channel
features.)
»
Note: TCP/IP accounting/reverse channel is available only on some
printers. The CrownNet interface determines if the motherboard
supports this feature.
Printer Interface Configuration
2-51
Configuring the TCP/IP
Protocol
Menu
Administration/Communications/Resident NIC/CrownNet/
TCPIP/AccntingRevChan
Administration/Communications/Optional NIC/CrownNet/
TCPIP/AccntingRevChan
Choices
Enabled—Enables TCP/IP accounting and reverse channel
communications and sends accounting information back to
the host via UDP packets.
Disabled—Disables TCP/IP accounting and reverse channel
communications.
Default
Disabled
Effectivity
Changes to this menu take effect as soon as you put the
printer back on line.
Notes
Because the accounting feature relays the number of pages
printed for each print job, using On Idle spooling
[Administration/Communications/xxxxxxxx NIC/CrownNet/
Common/Spooling menu (where xxxxxxxx is either Resident or
Optional)] to define discrete job boundaries is required to
ensure that all pages in a job have been counted before the
next job begins printing. Therefore, selecting Enabled enables
accounting and automatically sets Spooling to On Idle.
Conversely, if Spooling is set to On or On Input Idle, the
Accnting/RevChan menu is automatically set to Disabled.
Setting an Accounting Timeout
The Accnting Timeout menu allows you to set the number of seconds
the CrownNet interface waits for a terminating acknowledgment from
the host before allowing another connection.
2-52
Menu
Administration/Communications/Resident NIC/CrownNet/
TCPIP/Accnting Timeout
Administration/Communications/Optional NIC/CrownNet/
TCPIP/Accnting Timeout
Choices
005-600 sec. (5 sec.-10 min.)
Default
15 sec.
Effectivity
Changes to this menu take effect as soon as you put the
printer back on line.
QMS CrownNet System Administrator’'s Guide
Configuring the TCP/IP
Protocol
Assigning a TCP/IP Port
Some application environments have identical port assignments to
the QMS TCP/IP interface. The Port Assignment menu allows you to
assign a port number to the QMS TCP/IP interface to provide compatibility with these other environments.
Menu
Administration/Communications/Resident NIC/CrownNet/
TCPIP/Port Assignment
Administration/Communications/Optional NIC/CrownNet/
TCPIP/Port Assignment
Choices
1-9999
Default
35
Effectivity
The CrownNet interface must be reset for changes to take
effect. Use the Administration/Communications/xxxxxxxx NIC/
CrownNet/Common/Soft Reset menu (where xxxxxxxx is
either Resident or Optional).
Notes
This value must be unique and must not be used by any other
services, such as ftp, telnet, and rlogin.
The QMS UNIX Host Software must be configured to the same
port number.
Once entered, the requested port number assignment is checked
against those currently assigned. If the requested port number
coincides with a port number already in use by the TCP/IP interface,
the error message INCORRECT VALUE is displayed in the printer
control panel message window or on the remote console.
»
Note: If you change the port number in the Port Assignment menu,
you must also change the port number used in the UNIX Host
Software.
Printer Interface Configuration
2-53
Configuring the TCP/IP
Protocol
Printing an LPD Banner Page
This menu allows you to print a banner page after an LPD print job.
Menu
Administration/Communications/Resident NIC/CrownNet/
TCPIP/LPD Banner
Administration/Communications/Optional NIC/CrownNet/
TCPIP/LPD Banner
Choices
Enabled—Print a banner page after the job.
Disabled—Do not print the banner page.
Default
Enabled
Effectivity
Changes to this menu take effect immediately.
Disabling the BOOTP Protocol
The BOOTP menu allows you to enable or disable the BOOTP protocol.
Menu
Administration/Communications/Resident NIC/CrownNet/
TCPIP/Protocol/BOOTP
Administration/Communications/Optional NIC/CrownNet/
TCPIP/Protocol/BOOTP
Choices
Enabled—Enables the BOOTP protocol.
Disabled—Disables the BOOTP protocol.
2-54
Default
Enabled
Effectivity
The CrownNet interface must be reset for changes to take
effect. Use the Administration/Communications/xxxxxxxx NIC/
CrownNet/Common/Soft Reset menu (where xxxxxxxx is
either Resident or Optional).
QMS CrownNet System Administrator’'s Guide
Configuring the TCP/IP
Protocol
Disabling the RARP Protocol
The RARP menu allows you to enable or disable the RARP protocol.
Menu
Administration/Communications/Resident NIC/CrownNet/
TCPIP/Protocol/RARP
Administration/Communications/Optional NIC/CrownNet/
TCPIP/Protocol/RARP
Choices
Enabled—Enables the RARP protocol.
Disabled—Disables the RARP protocol.
Default
Enabled
Effectivity
The CrownNet interface must be reset for changes to take
effect. Use the Administration/Communications/xxxxxxxx NIC/
CrownNet/Common/Soft Reset menu (where xxxxxxxx is
either Resident or Optional).
Configuring SNMP Information
SNMP (Simple Network Management Protocol) is a standard protocol
used to monitor devices and the networks to which they attach. (See
appendix C, “SNMP and TCP/IP Concepts,” for more information on
SNMP.)
The SNMP NMS 1, SNMP NMS 2, SNMP NMS 3, SNMP NMS 4,
SNMP NMS 5 menus allow you to identify and configure up to five
Network Management Stations (NMSs)—NMS 1 through NMS 5. You
must provide the following information about each NMS that you want
to be able to access the printer: Internet address, community name,
and access.
Printer Interface Configuration
2-55
Configuring the TCP/IP
Protocol
Specifying a Community Name
A community is a group of SNMP agents managed by an NMS, and a
community name is associated with a specific NMS address. For the
NMS to gain access to the device, the correct community name (up to
15 characters in length) must be supplied when connecting.
Menu
Administration/Communications/Resident NIC/CrownNet/
TCPIP/SNMP NMS x/Community
Administration/Communications/Optional NIC/CrownNet/
TCPIP/SNMP NMS x/Community
Choices
Up to 15 characters
Default
public
Effectivity
The CrownNet interface must be reset for changes to take
effect. Use the Administration/Communications/xxxxxxxx NIC/
CrownNet/Common/Soft Reset menu (where xxxxxxxx is
either Resident or Optional).
Specifying an Internet Address
The Internet Address option allows you to set the IP (internet protocol) network address for the NMS so the printer can communicate
with the network. Traps, if enabled, are sent to this address. The
address has the form 000.000.000.000. See appendix C, “SNMP and
TCP/IP Concepts,” for more information on internet addresses.
2-56
Menu
Administration/Communications/Resident NIC/CrownNet/
TCPIP/SNMP NMS x/Internet Address
Administration/Communications Optional NIC/CrownNet/
TCPIP/SNMP NMS x/Internet Address
Choices
Each triplet can have a value of 000-255
Default
000.000.000.000
Effectivity
The CrownNet interface must be reset for changes to take
effect. Use the Administration/Communications/xxxxxxxx NIC/
CrownNet/Common/Soft Reset menu (where xxxxxxxx is
either Resident or Optional).
Notes
000.000.000.000 is a wildcard address that allows any host to
connect to the printer using the defined community name.
QMS CrownNet System Administrator’'s Guide
Configuring the TCP/IP
Protocol
Guidelines
Keep the following guidelines in mind when setting the Internet
Address:
n
The address must consist only of numbers and periods. Selecting
a letter or another symbol results in an error message.
n
Any xxx value between 10 and 99 must begin with 0 (for example,
10 is entered as 010 and 99 is entered as 099).
n
Any xxx value between 1 and 9 must begin with 00 (for example,
1 is entered as 001 and 9 is entered as 009).
Specifying Access Information
The Access option provides security for the SNMP by configuring the
privileges associated with each NMS. See appendix C, “SNMP and
TCP/IP Concepts,” for more information on traps.
Menu
Administration/Communications/Resident NIC/CrownNet/
TCPIP/SNMP NMS x/Access
Administration/Communications/Optional NIC/CrownNet/
TCPIP/SNMP NMS x/Access
Choices
None—The NMS isn’t configured. Other configured NMS’s can
still access the printer via SNMP.
Read—The NMS can read all SNMP variables.
Read-Trap—The NMS can read all SNMP variables and
receive traps.
Trap—Traps are sent to the NMS (if defined) when printer
errors occur.
Write—The NMS can read all SNMP variables as well as set
the ones so defined.
Write-Trap—The NMS can read all SNMP variables, set the
ones so defined, and receive SNMP traps on printer errors.
Default
Write
Effectivity
The CrownNet interface must be reset for changes to take
effect. Use the Administration/Communications/xxxxxxxx NIC/
CrownNet/Common/Soft Reset menu (where xxxxxxxx is
either Resident or Optional).
Printer Interface Configuration
2-57
Setting the Binary
Communications
Protocol
Setting the Binary
Communications Protocol
»
Note: Binary communications protocol (BCP) is not available on
some printers. However, if it is available on your printer, the PS
Protocol menu appears in all interface menus. Check your printer
documentation for availability.
The PS Protocol menu allows you to set the binary communications
protocol (BCP) for communicating with a PostScript printer over the
CrownNet interface. BCP allows any 8-bit binary value (0-255) to be
treated as data, while still allowing a few of the values to function as
special control characters.
Menu
Administration/Communications/Resident NIC/PS Protocol
Administration/Communications/Optional NIC/PS Protocol
Choices
Binary—Enables quoted binary communications protocol
(BCP) over serial and parallel interfaces. Print jobs can
change this setting through PostScript operators. Data in
the printable ASCII range also prints. Use the special
quoting mechanism (see the following section) for the
special characters and ^D (EOF).
»
Note: Binary provides only raw data, not quoted BCP,
over the CrownNet interface.
Binary Fixed—Enables binary communications protocol
(BCP). Print jobs cannot change this setting through
PostScript operators. Data in the printable ASCII range
also prints. Use the special quoting mechanism (see the
following section) for the special characters and ^D
(EOF).
»
Note: Binary Fixed provides only raw data, not quoted
BCP, over the CrownNet interface.
Normal—Enables standard, ASCII (7-bit) hex protocol over
serial, parallel, and CrownNet interfaces. Data is sent
and received in ASCII format. This mode is
recommended if you do not print binary data. It was
designed for data in the printable ASCII range. Print jobs
can change this setting through PostScript operators.
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QMS CrownNet System Administrator’'s Guide
Setting the Binary
Communications
Protocol
Normal Fixed—Enables standard, ASCII (7-bit) hex
protocol over serial, parallel, and CrownNet interfaces.
Print jobs cannot change this setting through PostScript
operators.
QBinary—Enables quoted binary communications protocol
(BCP) over the CrownNet interface only. Print jobs can
change this setting through PostScript operators. Data in
the printable ASCII range also prints. Use the special
quoting mechanism (see the following section) for the
special characters and ^D (EOF).
QBinary Fixed—Enables quoted binary communications
protocol (BCP) over the CrownNet interface only. Print
jobs cannot alter change this setting through PostScript
operators. Data in the printable ASCII range also prints.
Use the special quoting mechanism (see the following
section) for the special characters and ^D (EOF).
Default
Normal
Effectivity
Once you put the printer back on line, changes to this menu
take effect for the next job received over the interface.
Notes
A data stream sent through the CrownNet interface using
QBinary or QBinary Fixed is treated the same as a data
stream sent through the serial or parallel interface using
Binary or Binary Fixed, respectively. In other words, QBinary
and QBinary Fixed let you take a file quoted for Binary or
Binary Fixed over the serial or parallel interface and send it
to the printer over the CrownNet interface.
A data stream sent through the CrownNet interface using
QBinary or QBinary Fixed is not treated the same as a data
stream sent through the same interface using Binary or
Binary Fixed. QBinary and QBinary Fixed are used to send
quoted BCP files over the CrownNet interface while Binary
and Binary Fixed are used to send raw files over the
CrownNet interface.
Printer Interface Configuration
2-59
Setting the Binary
Communications
Protocol
Notes (cont.)
If Binary is enabled for the CrownNet interface, you must use
the QMS %%Session DOC to concatenate multiple subjobs
since the PostScript ^D separator is a feature of only the
Normal and QBinary modes. The %%Session DOC is not
needed, however, if a binary job, consisting of only a single
PostScript file, is sent over the CrownNet interface.
If multiple files of different languages are concatenated into
one image over CrownNet or sent independently over
parallel/serial, only the PostScript files are affected by
quoting/BCP. Do not quote CCITT images, for example.
Quoting Mechanism
When communicating 8-bit binary data in binary or binary fixed mode,
the printer uses the quoting mechanism of the binary communications
protocol to distinguish between the special control characters and
print job binary data.
To differentiate data from the special control characters, any data that
is the same as one of the following special control characters must be
quoted.
ASCII
Keyboard
ASCII
Name
ASCII Hex
Control Function
^A
SOH
0x01
Quote data character
^C
ETX
0x03
Abort job and flush to end of file
^D
EOT
0x04
End-of-file marker
^E
ENQ
0x05
(Reserved for future use)
^Q
DC1
0x11
XON in XON/XOFF flow control
^S
DC3
0x13
XOFF in XON/XOFF flow control
T
DC4
0x14
^\
FS
0x1C
Job status request
(Reserved for future use)
A data byte is quoted by replacing it with a two-character sequence.
The first character is a ^A (ASCII hex 0x01), and the second
character is the character itself XORed with the ASCII value 0x40. For
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QMS CrownNet System Administrator’'s Guide
Setting the Binary
Communications
Protocol
example, to send the value 0x14(^T) as data, send the two-character
sequence 0x01 0x54 (^a T) instead. (ASCII “T” is the result of XORing
^T with 0x40).
This method of quoting guarantees that whenever the printer receives
any of the eight control characters, the control function is intended
regardless of whether the preceding character is a ^A. Any data byte
not equal to one of the eight special control characters is transmitted
by sending the data byte.
For more information on BCP and quoting, see the PostScript Language Reference Manual (Adobe Systems, Inc., Reading, MA: Addison-Wesley, 1990, ISBN 0-201-18127-4), the “Adobe Serial and
Parallel Communications Protocols Specification” (in Adobe Developer Support. Adobe Systems, Inc., February 14, 1992), and the
“PostScript Language Reference Manual” (in Supplement for Version
2011, Adobe Systems, Inc., January 24, 1992).
Advantages
The main advantage of using the Binary, Fixed Binary, QBinary, and
QBinary Fixed PS protocol modes when sending binary data is that
these modes allow compressed data streams. Since compressed
documents are smaller than uncompressed documents, you can send
smaller jobs to the printer. For example, some device drivers can format bitmapped images as binary data instead of as ASCII hexencoded data, which is twice as large.
Implementation
To implement PS protocol for sending binary data on your system you
need a special device driver available with some applications or operating systems, or you can alternatively use a program to read the data
and write out the quoted characters. See your QMS vendor for any
available information on device drivers or binary filter programs.
Printer Interface Configuration
2-61
Setting the Default Job
Priority
Setting the Default Job
Priority
»
Note: Job priority is not available on some printers. However, if it is
available on your printer, the Def Job Prio menu appears in all
interface menus. Check your printer documentation for availability.
The Def Job Prio menu allows you to specify which jobs are printed
first, according to the interface through which they are received, when
jobs are received simultaneously. In other words, you can give jobs
received via the CrownNet interface priority over jobs received via the
parallel and serial interfaces.
Menu
Administration/Communications/Resident NIC/CrownNet/
Interface/Def Job Prio
Administration/Communications/Optional NIC/CrownNet/
Interface/Def Job Prio
Choices
001-100 (highest-lowest priority)
Default
001 (highest priority)
Effectivity
Changes to this menu take effect as soon as you put the printer
back on line.
v
2-62
QMS CrownNet System Administrator’'s Guide
3
CrownAdmin for
DOS
In This Chapter . . .
n
“Opening CrownAdmin” on page 3-2
n
“Using Remote Console” on page 3-2
n
“Closing CrownAdmin” on page 3-4
Introduction
Introduction
This chapter explains how to open and close CrownAdmin for DOS
on the PC and how to access Remote Console.
Note: CrownAdmin for DOS only works with CrownNet version
2.05 or earlier versions.
»
Opening CrownAdmin
Use the following procedure to open CrownAdmin for DOS:
1
Make sure the CrownAdmin directory is in the path, or
change to the CrownAdmin directory.
If necessary, refer to your DOS manual for information on editing
the DOS path command in the AUTOEXEC.BAT file.
2
At the DOS prompt, type
cadm4dos↵
Using Remote Console
Remote Console allows you to access printer information and change
printer configuration settings from anywhere on the network.
Accessing Remote Console
Use the following procedure to access Remote Console. If necessary,
choose the Help button to see on-line help.
3-2
QMS CrownNet System Administrator's Manual
Using Remote
Console
1
In the list of printers, double-click on the printer name.
Note: If the appropriate printer isn’t displayed in the list, rescan
the network for available printers by choosing Re-Scan from the
Scan menu or by choosing the Re-scan button on the toolbar.
Also, verify that filters are not preventing the printer name from
being listed.
»
2
To open Remote Console, use one of the following methods:
n
From the Display menu choose Run Remote Console, or
n
Choose the Remote Console button on the toolbar.
Note: If Remote Console is not supported on the selected printer,
the menu entry and button are grayed out.
»
CrownAdmin closes the dialog box and opens a terminal window
for the Remote Console session. Refer to the QMS Crown
Remote Console User’s Guide for more information on using
Remote Console.
Multiple Remote Console Sessions
You can open multiple Remote Console sessions on multiple printers,
depending on the amount of memory available on your PC. To open
another Remote Console window while one is already open, repeat
the steps listed in “Accessing Remote Console.”
When multiple Remote Console windows are open, the title of each
window contains the printer’s name (for example, “QMS 4525 Remote
Console”).
Closing a Remote Console Session
There are two ways to close a Remote Console session:
n
Type quit↵ at the prompt.
n
Click the Remote Console window’s control box and select close.
CrownAdmin for DOS
3-3
Closing
CrownAdmin
Closing CrownAdmin
Use the following procedure to close CrownAdmin:
n
Double-click on the control box, or
n
From the control box menu choose Close.
v
3-4
QMS CrownNet System Administrator's Manual
4
CrownAdmin 3
In This Chapter . . .
n
“About CrownAdmin 3” on page 4-3
n
“Windows 95 and Windows NT” on page 4-4
n
“Solaris/SunOS, AIX, and HP-UX” on page 4-4
n
“OS/2” on page 4-4
n
“Macintosh” on page 4-4
n
“Using the Online User's Guide” on page 4-8
n
“Using Remote Console” on page 4-13
Introduction
Introduction
After presenting an overview of CrownAdmin 3 for Windows, AIX,
HP-UX, Solaris, and SunOS, this chapter explains how to open and
close CrownAdmin 3 and how to access the online user’s guide.
4-2
QMS CrownNet System Administrator's Manual
About
CrownAdmin 3
About CrownAdmin 3
CrownAdmin is a software utility that allows you to monitor and configure QMS printers and perform network operations on printers connected to Ethernet or Token-Ring. Some of the things you can do
through CrownAdmin 3 include the following:
n
Configure network protocols on the printer interface daughterboard.
n
Configure printer parameters
n
Define groups of printers with common characteristics so you can
easily make global configuration changes.
n
Use SNMP (where available) for retrieving and setting up printer
information.
n
Download printer system software, fonts, forms, etc.
n
Control PostScript files through the PS Utilities dialog box.
n
Format and print files.
n
Check printer status.
n
Configure settings on the printer.
n
Use QMS Remote Console.
n
Create and edit group-configuration templates.
For more information, see the CrownAdmin 3 online help. Instructions
for accessing the user’s guide can be found later in this chapter.
Opening CrownAdmin 3
»
Note: In NetBEUI/NetBIOS environments, there is an autodiscovery
mode in which printers are polled, so you’ll notice a short delay when
opening CrownAdmin.
CrownAdmin 3
4-3
Opening
CrownAdmin 3
Windows 95 and Windows NT
Double-click the CrownAdmin 3 icon in the CrownAdmin 3 group.
Solaris/SunOS, AIX, and HP-UX
1
Make sure the CrownAdmin 3 executable directory is in the
path, or change to the crnadm directory.
2
Type
./crnadm↵
»
Note: For information on the UNIX Host Software, see chapter 6,
“UNIX Utilities.”
OS/2
Use one of the following procedures to open CrownAdmin 3 for OS/2:
n
Double-click on the CrownAdmin 3 icon.
or
n
Select the CrownAdmin 3 icon, and then from the File menu
choose Open.
Macintosh
Open CrownAdmin 3 for Macintosh OS as you would any Macintosh
application:
n
Double-click on the CrownNet icon, or
n
Select the CrownNet icon, and then from the File menu
choose Open.
All of the utilities are located in CrownAdmin 3’s Network menu.
Setting the EtherTalk Zone
CrownNet supports the Phase 2 EtherTalk protocol, which allows multiple logical zones on a single network. Although each network device
may be assigned to only one of these zones, it can service different
4-4
QMS CrownNet System Administrator's Manual
Opening
CrownAdmin 3
zones. A zone is a subgroup of users within a larger group of interconnected networks. Because you can have up to 64K nodes on an
EtherTalk network, it’s common to divide larger networks into zones to
reduce traffic.
Use the following procedure to attach a printer to and detach a printer
from a specific zone. If necessary, choose the Help button to see online help.
1
From the Network menu, choose Set EtherTalk Zone...
CrownNet scans the network for available printers and zone
names, and then displays the information in a dialog box. The
shortcut for this command is Command-Z.
2
In the Printers box, select the appropriate printer by clicking
on its name.
The Printers box lists all available printers. Each printer name is
followed by an @character and the name of the zone to which it is
attached.
Note: If the appropriate printer doesn’t display in the Printers box,
click the Scan... button to rescan the network for available
printers.
»
3
In the EtherTalk Zones box, select the appropriate zone
name.
The EtherTalk Zones box shows the list of available EtherTalk
zones in the network.
Note: If the appropriate zone doesn’t display in the EtherTalk
Zones box, click the Scan... button to rescan the network for
available zones.
»
4
If necessary, type a password in the Password box.
The system administrator sets this password on the printer.
5
Choose the Set button to set the zone name (that is, attach
the selected printer to the selected zone).
The zone name takes effect immediately, and the new
printer@zone name is displayed in the Printers box.
CrownAdmin 3
4-5
Opening
CrownAdmin 3
6
Click the Scan... button to rescan the network for available
printers.
The printer must reset itself after the zone is changed, so rescanning is necessary to display the reset printer in the Printers box.
7
Choose the Done button to return to the CrownNet window.
Using Filters
Since CrownNet supports Phase 2 Ethernet, which allows multiple
logical zones on a single network, and because you have up to 64K
nodes on an EtherTalk network, it may be difficult to find a particular
printer. The Filters option helps you locate a printer on the network.
1
From the Options menu choose Preferences...
2
In the Filter Specification box, type the name of the printer.
3
4
n
The maximum length of the name is 32 characters.
n
The = wildcard character matches all possible characters (for
example, = alone specifies all printers in the selected zone[s],
and m= selects all printers starting with “m.”
n
The ≈ wildcard character matches any or no characters. For
example, m≈g selects printers named “mg,” “meg,” “mktg,”
“marketing,” and so on.
In the EtherTalk Zones box select a zone name.
n
To select a single zone, click on it.
n
To select a range of zones, click on the first one then hold
down the Shift key and click on the last one.
n
To select several noncontiguous zones, click on the first one
and then hold down the Option key and click on each other
zone.
In the Max. Scan Time box type the maximum number of seconds you want the system to look for printers.
The range is 5-300 seconds. The default is 5 seconds.
4-6
QMS CrownNet System Administrator's Manual
Opening
CrownAdmin 3
5
In the Max. Printer Entry box, type the maximum number of
printers you want to display in the list box.
The range is 64-1000. The default is 64.
6
By default, zones as well as printers are scanned. If you do
not want zones scanned, deselect Rescan Zones.
7
Click OK to return to the CrownAdmin 3 desktop.
Naming the Printer
Your printer’s default name on a network is the model, such as the
QMS 2425 Print System. However, each printer on an EtherTalk network must have a unique name. CrownNet provides a utility to set the
printer name if more than one printer of the same model is on the network.
Use the following procedure to set the printer’s name. If necessary,
choose the Help button to see on-line help.
1
From the Network menu choose Set Printer Name.
The shortcut for this procedure is Command-N.
2
In the box at the top of the dialog box, select the printer you
want to rename.
Note: If the appropriate printer doesn’t display in the box, click
the Scan... button to rescan the network for available printers.
»
3
Type a new name for the printer in the New Name box.
All characters except : and @ are valid.
4
Click the Scan... button to rescan the network for available
printers.
The printer must reset itself after name is changed, so rescanning
is necessary to display the renamed printer in the Printers box.
5
Choose OK.
CrownAdmin 3
4-7
Using the
Online User's
Guide
Using the Online User's Guide
The on-line user’s guide contains complete information on using
CrownAdmin 3.
Accessing the Online User's Guide
You can access the user’s guide in these ways:
n
In the main CrownAdmin 3 window, from the Help pull-down
menu choose Contents.
n
In any CrownAdmin 3 dialog box, choose the Help button.
Finding Information in the On-Line User's
Guide
Once a Help window is displayed on the screen, you can find information in the following ways:
n
Click on a highlighted topic. (To return to the previous window,
from the Navigate menu choose Go Back.)
n
Click on the Section box to display the current topic and the parent topics of the current topic. Click on any topic in the list to go
there.
n
To find information on a particular topic, from the Navigate menu
choose Table of Contents or Search to find keywords in an topic.
n
Use the left or right arrow keys to browse through the topics.
n
For more information, from the Help menu choose Help on the
Browser.
Viewing Multiple Help Topics
To view more than one help topic at a time, from the File menu in the
Help window, choose New Browser.
4-8
QMS CrownNet System Administrator's Manual
Configuring the
Interface and
the Printer
Configuring the Interface and
the Printer
Use the array of buttons located on the lower right of the main
CrownAdmin 3 screen. When you click on one of the printer configuration buttons this area will change to the “Edit Settings” area. You
can then edit and change the printer configuration setting based on
the button you selected.
Configuration Buttons
The configuration buttons on the right side of the main CrownAdmin 3
window can be used to choose network interface configurations and
printer configurations. This table gives you a brief overview of each
button. For more information on printer configurations see your printer
documentation.
»
Note: The appearance and function of some of these buttons depend
on the options installed on your printer.
Button
Description
Button
Description
Use this button to
update your list of
printers in the
main window.
Use this button to
start a Remote
Console session
with the selected
printer.
Use this button to
open a status
window for the
selected printer.
Use this button to
reset the CrownNet
interface or to put
interface configuration changes into
effect
CrownAdmin 3
4-9
Configuring the
Interface and
the Printer
Button
4-10
Description
Button
Description
Use this button
when TCP/IP protocol is available
to access printer
and interface
information.
Use this button to
access memory
configuration values.
Use this button to
access operator
control configurations for the
selected printer.
Use this button to
access the built-in
printer web page
settings.
Use this button to
access timeout
configurations for
the selected
printer
Use this button to
access configurations for special
pages on the
selected printer.
Use this button to
access configurations for the serial
(RS-232) interface on the
selected printer.
Use this button to
access configurations for the parallel interface on the
selected printer.
Use this button to
access configurations for printer
engine on the
selected printer.
Use this button to
access configurations for accounting
on the selected
printer.
QMS CrownNet System Administrator's Manual
Configuring the
Interface and
the Printer
Button
Description
Button
Description
Use this button to
access configurations for an
optional CrownCopy scanner on
the selected
printer.
Use this button to
access PostScript
configurations on
the selected
printer.
Use this button to
access configurations for the HPGL emulation on
the selected
printer.
Use this button to
access configurations for the HPPCL emulation on
the selected
printer.
Use this button to
access configurations for the LN03
emulation on the
selected printer.
Use this button to
access configurations for the QUIC
emulation on the
selected printer.
Use this button to
access configurations for the line
printer emulation
on the selected
printer.
Use this button to
access configurations for the TIFF
emulation on the
selected printer.
Use this button to
access configurations for the
CALS emulation
on the selected
printer.
Use this button to
access configurations for the CGM
emulation on the
selected printer.
CrownAdmin 3
4-11
Configuring the
Interface and
the Printer
Button
Description
Button
Description
Use this button to
access configuration options on
CrownNet versions 1.x.
Use this button to
access configuration options on
CrownNet versions 3.x and
above.
Use this button to
access configurations for the
EtherTalk interface on the
selected printer.
Use this button to
access configurations for the
TCP/IP interface
on the selected
printer.
Use this button to
access configurations for NetBEUI/NetBIOS on
the selected
printer.
Use this button to
access configurations for SNMP on
the selected
printer.
Use this button to
access printer
system identification information
for the selected
printer.
Use this button to
access information
about the jobs the
selected printer is
processing.
Use this button to
access administration configurations for the
selected printer.
4-12
QMS CrownNet System Administrator's Manual
Using Remote
Console
Button
Description
Button
Use this button for
configuring QMS
print systems that
are CrownNet
enabled.
Description
Use this button for
statusing QMS and
other vendors’ print
systems via the
standard MIB.
Other buttons can appear representing other vendors.
Use this button to configure products that support a particular MIB.
»
Note: When accessing the input and output trays on the selected
printer, you must add a 1 to each tray number to select the correct
tray. Normally, the trays on QMS printers are numbered consecutively
(1,2,3). From CrownAdmin 3 you must access these trays as 2, 3, 4.
See your printer documentation for more information on input and
output tray numbers.
Using Remote Console
Remote Console allows you to access printer information and change
printer configuration settings from anywhere on the network.
»
Note: After using Remote Console on the Macintosh, close the
Remote Console session. You will not be able to print over the
network until the Remote Console session has ended.
CrownAdmin 3
4-13
Using Remote
Console
Accessing Remote Console
Use the following procedure to access Remote Console. If necessary,
choose the Help button to see on-line help.
1
Select the appropriate printer.
Note: If the appropriate printer doesn’t display in the Printers box,
click the Scan... button to rescan the network for available
printers.
»
2
From the Printer menu choose Remote-Console (or click the
Remote Console button).
CrownAdmin 3 opens a terminal window for the Remote Console
session. Refer to the QMS Crown Remote Console User’s Guide
or the CrownAdmin 3 online user’s guide for more information on
using Remote Console.
As with other Macintosh application windows, you can use the
zoom box and the resize box to change the window size.
Multiple Remote Console Sessions
You can open multiple Remote Console sessions on multiple printers,
depending on the amount of memory available on your computer.
n
To open another Remote Console window while one is already
open, from the Network menu choose Remote-Console again.
When multiple Remote Console windows are open, the title of each
window contains the printer’s name (for example, “QMS 4060 Remote
Console”).
Closing a Remote Console Session
There are three ways to close a Remote Console session:
4-14
n
Type quit↵ at the prompt.
n
Choose Close from the File menu.
n
Click the Remote Console window’s close box.
QMS CrownNet System Administrator's Manual
Closing
CrownAdmin 3
Closing CrownAdmin 3
To close CrownAdmin 3, from the File menu, choose Exit.
Close CrownAdmin 3 for Macintosh as you would any Macintosh
application:
n
Click the close box, or
n
From the File menu choose Quit.
v
CrownAdmin 3
4-15
5
CrownNet
Manager for OS/2
In This Chapter . . .
n
“Overview of CrownNet Manager for OS/2” on page 5-2
n
“Opening CrownNet Manager for OS/2” on page 5-3
n
“Using CrownNet Manager” on page 5-4
n
“Additional Technical Notes” on page 5-8
Introduction
Introduction
This chapter explains how to open and use CrownNet Manager for
OS/2 on a workstation to monitor and customize your OS/2 printing
environment, and how to install and use the QMS CrownNet Print Utility for Windows.
Overview of CrownNet Manager for OS/2
CrownNet Manager for OS/2 is installed on the server to enable printing to QMS Crown printers with a QMS CrownNet interface. It supports the following OS/2 server software:
n
IBM LAN Server 1.3 and later, running under OS/2 1.2 or later
n
Microsoft LAN Manager 2.0c or later, running under OS/2 1.2 or
later
The following figure shows how CrownNet Manager for OS/2 functions in the printing process.
Network
Requester
Application
Client
(Workstation)
LAN Manager or
LAN Server
OS/2 Spool
CrownNet
Application
Status
Display
CrownNet
Interface
QMS Crown Printer
Server
5-2
QMS CrownNet System Administrator's Guide
Opening
CrownNet
Manager for
OS/2
Printing Directly to the Printer
It’s possible to bypass the server and send print jobs from your workstation directly to the printer. This procedure cuts down on network
traffic because the jobs are spooled on your workstation rather than
on the server.
The following information will help you print directly to the printer.
n
Make sure OS/2 and workstation software are installed on the
workstation.
n
Install CrownNet Manager for OS/2 on your workstation, using the
server installation procedure in the QMS CrownNet Setup Guide.
n
Make sure you use the QMS printer driver rather than the IBMNULL printer driver.
Opening CrownNet Manager
for OS/2
Use one of the following procedures to open CrownNet Manager for
OS/2:
n
Double-click on the CrownNet icon.
or
n
Select the CrownNet icon, and then from the File menu
choose Open.
CrownNet Manager for OS/2
5-3
Using CrownNet
Manager
Using CrownNet Manager
The CrownNet Manager for OS/2 shows the current status of each
installed port of the attached printer (for example, if a printer error has
occurred). If many printers have been installed, you can scroll through
the list by using the scroll bar or the PgUp/PgDn keys.
Each port of a printer is displayed as QMS_hwaddress, where
hwaddress is the CrownNet interface’s hardware address
(Administration/Communications/Networkx/CrownNet/Common/HW
Address menu). The factory-default hardware address is
080086xxxxxx. See chapter 2, “Printer Configuration,” for more
information on hardware addresses.
The following menus are available in the action bar:
n
Help
n
Install
n
Logfile
n
Remove
n
Status
Using the Help Menu
Use the commands in the Help menu to access detailed on-line help
for the menus, commands, and actions available in CrownNet Manager for OS/2 as well for the fields in the status and log file displays.
5-4
1
From the Help menu choose Help index...
2
Double-click on the appropriate topic.
3
When you have finished using help, close the help window
as usual.
QMS CrownNet System Administrator's Guide
Using CrownNet
Manager
Using the Install Menu
Use the Install menu to register newly attached CrownNet printers:
1
From the Install menu choose Install.
All available CrownNet printers (those operating and on line) are
displayed in the Installation of CrownNet Ports dialog box. They
may be identified by their default hardware addresses
(QMS_080086xxxxxx). Hardware addresses are set in the
Administration/Communications/Networkx/CrownNet/Common/
HW Address menu. See chapter 2, “Printer Configuration,” for
more information.
2
Select a CrownNet printer or use the Select All button to
select all listed printers.
3
Choose Install.
Using the Logfile Menu
CrownNet Manager for OS/2 updates a log file, named CROWNMAN.LOG, each time a significant event occurs (for example, a file is
printed). This file is stored in the Crown directory on your PC in plain
text format.
»
Note: The following line in the STARTUP.CMD file specifies the name
and location of the log file:
set crownman=c:\crown
This line must be placed after the line
net start server
Erasing the Log File
From the Logfile menu choose Erase to erase the log file.
Printing the Log File
Open the log file in any text editor and then print it as you would normally print a file.
CrownNet Manager for OS/2
5-5
Using CrownNet
Manager
Turning Truncation On and Off
By default, the log file is truncated to save hard disk space. If you
want to record every event, select Auto-truncate to turn off truncation.
Truncation is selected when a checkmark appears next to the command.
Viewing the Log File
There are two ways to view the log file:
n
From the Logfile menu choose View.
n
Use any text editor.
Using the Remove Menu
Use this menu to remove individual CrownNet printers that will not be
used:
1
Choose Remove.
If no CrownNet printers are available for removal, a message box
displays: Nothing to Remove! Click OK to return to the
CrownNet Manager window.
»
2
Select the appropriate printer from the list that is displayed.
3
Select Remove.
4
Select Yes when asked to confirm the removal.
Note: Ports linked to print queues cannot be removed. Detach them
from their respective print queues first.
To reregister printers, use the Install menu.
Using the Status Menu
The status display provides the following information for each
installed port of the attached printer:
n
5-6
Port number—The port number is identified as
QMS_hwaddress, where hwaddress is the CrownNet interface’s
QMS CrownNet System Administrator's Guide
Using CrownNet
Manager
hardware address (Administration/Communications/Networkx/
CrownNet/Common/HW Address menu). The factory-default
hardware address is 080086xxxxxx. See chapter 2, “Printer Configuration,” for more information on hardware addresses.
n
Status—The status may be identified as OK, Internal error,
Printing, or No response.
No response is reported if the printer is off, the protocol is disabled, or the printer name has changed.
»
Note: CrownNet Manager requires OS/2 Presentation Manager for its
status display.
Refreshing the Status Display
Normally, CrownNet Manager for OS/2 refreshes the status display
every minute. However, you can choose Refresh to update the display
immediately.
Switching Between the Status and Log Files
When the log file is displayed, from the Status menu choose Refresh
to switch to a display of the status file.
Viewing the Status File
To display more information about a specific CrownNet printer, use
the following procedure:
1
In the status display, select a printer.
2
From the Status menu choose Details.
The CrownNet Port Details dialog box lists the following information about the CrownNet printer: network, port, status, product,
software version, and software date.
3
When you are finished, click OK to return to the CrownNet
Manager for OS/2 window.
CrownNet Manager for OS/2
5-7
Closing
CrownNet
Manager
Closing CrownNet Manager
To close the CrownNet Manager for OS/2, double-click on the control
box.
Additional Technical Notes
n
CrownNet Manager for OS/2 does not support printing from LAN
Server if NetBIOS-over-TCP/IP is activated because NetBIOSover-TCP/IP completely replaces the NetBEUI protocol stack.
Printing from LAN Server is fully supported if NetBEUI is used.
n
NetBEUI must be enabled in LAN Manager. NetBEUI and TCP/IP
can be enabled and active at the same time.
n
There is no definite limit to the number of CrownNet interface’s
supported by each server. Each CrownNet interface is seen as a
separate destination by a print queue and, in turn, by an application. However, if many CrownNet interfaces are installed on the
network, the maximum number of NetBIOS sessions may have to
be increased in the NetBEUI setup.
n
CrownNet Manager for OS/2 is completely transparent and does
not affect the data stream that passes through it. From an application point of view, CrownNet Manager for OS/2, the CrownNet
interface, and printer together behave as though the printer is
directly attached to the server.
n
Opening CrownNet Manager for OS/2 more than once on a
server can cause the server to hang.
v
5-8
QMS CrownNet System Administrator's Guide
6
CrownNet Print
Utility for Windows:
Microsoft Windows
Network Support
In This Chapter . . .
n
“Setting Up Serverless Printing” on page 6-3
n
“Setting Up Client-Server (Server-Based) Printing” on page 6-3
n
“Getting Help” on page 6-4
Introduction
Introduction
The QMS CrownNet Print Utility for Windows is a dual-purpose application for serverless or client-server (server-based) network printing
in a Windows environment. It provides two functions:
n
Installs and maintains CrownNet ports as Windows printer ports.
n
Captures and monitors print jobs directed to CrownNet LAN
Manager/LAN Server (NetBIOS/NetBEUI) ports.
Requirements
The QMS CrownNet Print Utility for Windows is compatible with all
CrownNet-equipped printers running with LAN Manager/LAN Server
enabled (Administration/Communications/Networkx/CrownNet/Lan
Manager/Protocol menu). This utility operates over the NetBIOS/
NetBEUI protocol from the following Windows environments:
»
n
Windows 3.1—with LAN Server/LAN Manager Workstation
Service
n
Windows for Workgroups 3.11, Windows NT 3.5 and above, or
Windows 95—with Microsoft Windows Network (Microsoft
NetBEUI protocol)
Note: The Print Manager must be activated in all Windows
environments. In addition, the Microsoft NetBEUI protocol must be
installed and operational prior to the installment of the QMS
CrownNet Print Utility for Windows. Refer to your Windows
documentation for installation and configuration instructions.
Installation
Refer to the QMS CrownNet Setup Guide or the appropriate directory
on the CD-ROM for installation instructions.
6-2
QMS CrownNet System Administrator's Guide
Setting Up
Serverless
Printing
Setting Up Serverless Printing
After you have used one of the procedures in the QMS CrownNet
Setup Guide to install the print utility, your network printers will be
directly available from any Windows application.
You can do a quick check of the setup by choosing Print or Print
Setup from the File menu of any Windows application. If the Printer
field shows the drive:\directory\port entry or Printer Name
on Nexx you created, you’re ready to begin printing directly to your
Crown printer’s resident print server. If the Printer field shows anything else, such as Printer Name on LPTx: [Local Port],
you’ll either need to reconfigure the Windows default printer or select
the CrownNet Windows port name within your printing application.
Setting Up Client-Server
(Server-Based) Printing
After choosing a Microsoft Windows Network server and installing
your CrownNet ports on the server, use the Print Manager’s Share
function to make the network printers available to other users
(Microsoft Windows Network clients). Your network printers will now
be available from any Windows application.
Notify Option
When enabled, the CrownNet notify option (from the Option menu
choose Notify) informs you when Windows has successfully completed the transfer (not printing) of your print job to the remote Crownnet printer, Windows server, or Windows client (peer) station. If you
want to verify that your jobs have successfully printed, use CrownAdmin’s Remote Console. This utility shows jobs in the printer’s queue
and a history of recently completed printed jobs.
CrownNet Print Utility for Windows
6-3
Getting Help
Refresh Option
Use the CrownNet Print Utility’s Refresh command to obtain printer
status updates manually. This list shows the currently installed Windows ports and their current status. The list is automatically updated
every 15 seconds, but you can use Refresh to update it at any time.
Getting Help
Choose Help in the CrownNet Print Utility for on-line help on how to
use the utility. A QMS customer support list is also available in the online help.
v
6-4
QMS CrownNet System Administrator's Guide
7
UNIX Utilities
In This Chapter . . .
n
“Setting the Internet Address” on page 7-2
n
“QMS qpr Command” on page 7-5
n
“FTP (File Transfer Protocol)” on page 7-8
n
“Password Files” on page 7-11
n
“Host Address Files” on page 7-14
n
“Printing and Transferring Files” on page 7-21
n
“QMS LPD (Line Printer Daemon)” on page 7-24
n
“HP-UX Versions 9.x and 10.x” on page 7-27
Introduction
Introduction
The QMS UNIX Host Software supports many varieties of UNIX,
including the following:
n
AIX Version 4.1
n
HP-UX Versions 9.x and 10.x
n
Sun Solaris Version 2.5
n
SunOS Version 4.1.2
n
SCO Build 10
n
SGI Version 5.3
n
SYS V Release 3
This chapter lists the main differences between HP-UX Versions 9.x
and 10.x, describes the BOOTP and RARP protocols (which allow
you to set the printer's Internet address), explains how to use the
QMS qpr command to print files, provides the information you need to
use the QMS implementation of FTP (File Transfer Protocol), and discusses QMS LPD (Line Printer Daemon) support.
Setting the Internet Address
The printer's Internet (network) address is in the format
xxx.xxx.xxx.xxx. It must be set, and it must be unique. There are three
ways to set the Internet address:
7-2
n
The Administration/Communications/xxxxxxxx NIC/CrownNet/TCPIP/Internet Address submenu (where xxxxxxxx is either
Resident or Optional), explained in chapter 2, “Printer Configuration.”
n
The bootp protocol, explained in the following section. “The bootp
Protocol.”
n
The rarp protocol, explained later in “The rarp Protocol.”
QMS CrownNet System Administrator's Guide
Setting the
Internet
Address
The bootp Protocol
The Bootstrap Protocol (bootp) is an application-level protocol used
for reading operating environment parameters (such as the Internet
address) at printer startup.
1
If necessary, update the system host table by adding the following line to the /etc/hosts file:
internetaddress hostname↵
where internetaddress is the Internet address of the printer
and hostname is the name of the host.
2
If necessary, update your alias name databases (Yellow
Pages and YP/NIS).
Use the cd /var/yp and make commands.
3
Add the following single line to the boot table (usually, the
/etc/bootptab file) on your host:
hostname: ht=type: vm=format: ha=hardadd:
ip=intadd: sm=submask: gw=router
Use the following table to find the appropriate information with
which to replace the variables in this line:
This field...
uses this
variable.
Replace the variable with...
Host Name
hostname
the name of the host
Hardware Type
type
the hardware type:
ether—Ethernet
token—Token-Ring
vm Vendor Magic
format
the bootp report format—
usually, this should be
rfc1048
ha Hardware Address
hardadd
the printer’s Ethernet or TokenRing address
ht
ip
intadd
the printer’s Internet address
sm Subnet Mask
Internet Address
submask
the subnet mask value
gw Gateway
router
the default router (gateway)
address
UNIX Utilities
7-3
Setting the
Internet
Address
4
Start the bootp daemon (if it isn’t already running). Usually,
the command is
bootpd↵
However, this command is system dependent. Consult your system documentation.
5
Restart the printer to download the Internet address, default
router (gateway) address, and subnet mask.
The rarp Protocol
The Reverse Address Resolution Protocol (rarp) is a low-level transport layer protocol that reads the Internet address at printer startup.
The following procedure explains how to use rarp to set the printer’s
Internet address:
1
If necessary, update the system host table by adding the following line to the /etc/ hosts file:
internetaddress hostname↵
where internetaddress is the Internet address of the printer
and hostname is the name of the host.
2
If necessary, update your alias name databases (Yellow
Pages and YP/NIS).
Use the cd /var/yp and make commands.
3
Add the following line to the Ethernet Address table (usually,
the /etc/ethers file) on your host:
xx:xx:xx:xx:xx:xx name↵
where xx:xx:xx:xx:xx:xx is the hardware address of the
printer and name is the printer name.
4
Start the rarp daemon (if it isn't already running). Usually, the
command is
rarpd -a↵
However, this command is system dependent. Consult your system documentation.
7-4
QMS CrownNet System Administrator's Guide
QMS qpr
Command
5
»
Restart the printer to read the Internet address.
Note: To disable bootp or rarp protocol, select the TCPIP button in
the main CrownAdmin 3 window. Select the protocol in the options list
and select disable in the edit settings window.
QMS qpr Command
If you’re printing files over TCP/IP, the QMS qpr command can be
used to send files to your QMS printer.
Syntax
To use the command, type
qpr options file↵
where options is replaced by the appropriate options from the following table and file is the file you want to print.
Options
The following options are available for the QMS qpr command.
»
Note: Not all options are supported by all QMS printers.
-#n
Prints n copies of the document. Note that this does not
pass the value to the spooler as the argument for its copies
function.
-B value
Draws a border around the page spot which is value pixels in
width.
-c
Enables collation (if supported by your printer) when multiple
copies are requested.
-C option
Scales the logical page to fit within its page spot. option can
be on or off.
-d
Prints the document in duplex mode (if supported by your
printer).
-D string
Includes string in the Document Option Command data.
UNIX Utilities
7-5
QMS qpr
Command
-f title
Changes the title of the document (file) on the header page
to title. The default title is the name of the file.
-F left top
Specifies the offsets of the logical page within its page spot.
Offsets are positive or negative displacements from the
edges in decipoints (1/720").
-g fn cycle unit Requests that filename fn (a printer-resident file) be
compiled and displayed as the background image of the job.
If cycle is “1” the background image prints only on the first
page of the job. If cycle is “*” the background image is
repeated for each page of the job. If unit is “sheet”
(background image to a sheet face) the background job is
mapped onto the physical sheet using formats specified by
the image file. If unit is “page” (background image to a
logical page), the background job is mapped onto the logical
page using formats specified by the job.
-G col row sp
order
Determines the number and size of page spots per sheet
(col is the number of columns per sheet, row is the number
of rows per sheet, and sp is the space between columns),
and the logical order in which logical pages should be placed
within the page spots.
-h option
Turns the header page on or off for the current print job.
option can be on or off.
-H source
Specifies the input bin to be used for the header page. Bins
are the same as for
-I.
-i type
Identifies the physical size of the paper supported by the
printer and/or controller. type can take the following values:
Letter, Legal, Ledger, Executive, A5, A4, A3, B5, and B4.
Identifies the number of the input bin containing the paper to
-I bin
[I is a capital i] be used: 1, 2, 3, 4, manualfeed, or “*” (the quotation marks
are mandatory). The “*” requests any available input bin of
the specified paper size (-i type) except the manual feed
tray.
»
7-6
Note: Available input bins vary, depending on your
printer.
QMS CrownNet System Administrator's Guide
QMS qpr
Command
-K # fold mar
thick
Prints the job in booklet format. # specifies the number of
sheets of paper making up the booklet. fold specifies the
direction of the fold (vertical/horizontal). mar specifies the
distance between the logical page and the fold. thick is the
thickness of the paper being used in 1/10 mils (in other
words, in increments of 1/10,000").
-l language
[l is a
lowercase L]
Specifies the language or emulation (such as hpgl or pcl) to
be used by the printer to interpret the document. This should
correspond to the language used in preparing the document.
Refer to your printer documentation for information on
supported languages and emulations.
-ls [l is
lowercase L]
Invokes landscape orientation.
-m
Sends notification via mail(1) when the print job completes.
This option is passed to the local system spooler, and it is
the spooler’s responsibility to effect the notification.
-M left top rt
bot alt
Specifies the margins which encompass all marks printed on
a given sheet for all sheets of a given document. Margins are
displacements from the edges of the sheets measured in
decipoints (1/720"). left is the left margin, top is the top
margin, rt is the right margin, bot is the bottom margin, and
alt is the alternate margin.
-o bin
Identifies the number or logical name of the output bin to be
used: 1, 2, 3, name, or “*” (the quotation marks are
mandatory). The “*” requests any available face-down output
bin.
»
Note: Available output bins vary, depending on your
printer.
-p
Invokes portrait orientation.
-P printer
Sends the file(s) to printer. If printer is omitted, the file(s) is
sent to the user’s default printer as given by the PRINTER
environment variable for BSD systems or by the system
default destination for SYSV systems.
-r resolution
Uses the print resolution or dot density of resolution.
Available resolutions are product dependent.
UNIX Utilities
7-7
FTP (File
Transfer
Protocol)
-R fpage lpage Specifies a range of logical pages to print. You may use “*”
(the quotation marks are mandatory) for lpage to indicate the
end of the document. The default setting is 1 “*” (the
quotation marks are mandatory).
-S type
Selects the size of the logical page mapped to the physical
sheet of paper to be used by the current print job. The values
of type are the same as for -i.
-t
Prints the document in tumble duplex mode (if supported by
your printer).
-tr option
Turns the trailer page on or off for the current print job. This
option can be on or off.
-ts option
Specifies the input bin to be used for the trailer page. Bins
are the same as for -I. This option must be used with -tr.
Notes
n
The number of copies to be printed and the duplexing parameters
may be overridden by specifications within the document itself.
Refer to your printer user's guide for availability of specific features. Also refer to your QMS Crown Document Options Commands manual for the correct DOC syntax.
n
The local system spooler, lpr(1) or lp(1), is assumed to reside
along the invoker's path.
n
qpr terminates the DOCs it adds to the beginning of the file with
the command %%EndComments. DOCs that are already coded
within a file prior to printing with qpr will not be parsed as DOCs
when sent by qpr because of this terminating command.
FTP (File Transfer Protocol)
The usual implementations of FTP are designed to transfer files from
host to host. The QMS TCP/IP implementation is designed to allow
the transfer of files from a host to an FTP server in a QMS Crown
printer. This makes it easy for you to do tasks such as log on the
7-8
QMS CrownNet System Administrator's Guide
FTP (File
Transfer
Protocol)
printer, check the number of jobs in the print queue, list the available
fonts, and send files to the printer.
While FTP is an interactive program that requires you to log on the
printer before sending commands, these commands can be entered
into a UNIX shell script or a PC batch file that executes the commands automatically. In this way, a continuous check of the printer job
queue, for example, can be done by writing a script that loops around
the appropriate FTP commands.
Supported FTP Commands
Since several FTP commands are not applicable to a printing environment, the QMS implementation supports a printer-related subset of
the standard FTP commands. Because requests for information such
as job status or a list of current fonts are not explicit FTP commands,
other methods are used to obtain this type of information. These
methods are described later in this chapter.
It is important to note that all versions of FTP are not identical. However, the following commands are supported by most implementations of FTP, including the QMS implementation:
Use this command...
to...
cd directory
change to the specified printer directory
close
terminate the ftp session
dir
list the contents of the current printer directory
get
receive a file from the printer
help
list commands that are currently supported by the
FTP server
ls
list the contents of a directory (filenames only)
mput filenames
send multiple files to the printer
open
open an ftp session on the printer
put filename
send one file to the printer
pwd
display the full pathname or the current printer
directory
quit
exit from FTP
type filetype
specify whether the system is to interpret print riles
as binary as ASCII data
UNIX Utilities
7-9
FTP (File
Transfer
Protocol)
Logging in to a Printer via FTP
When you connect to a QMS Crown printer using FTP, you can interactively request information from the printer as well as send data to
the printer to be printed or stored.
To log in to a printer, type either
ftp printername↵
(where printername is the host name of the printer to which you want
to connect) or
ftp ipaddress↵
(where ipaddress is the IP address of the printer to which you want to
connect).
Example
The host in this example is identified as unix, and the printer is identified as chaucer:
[unix, 227] ftp chaucer↵
Connected to chaucer.
220 QMS CrownNet Rev x.x
220 QMS 1725E System; Release 1.1; Firmware 1;
Processor R3081; CROWN 0; ready.
Name (chaucer:brian): root↵
331 User name ok, need password
Password: ↵
230 User logged in
ftp>
Exiting from a Printer via FTP
To exit from the printer and close the FTP connection, at the prompt
type
quit↵
»
7-10
Note: The close command also allows you to exit from the printer, but
FTP remains active.
QMS CrownNet System Administrator's Guide
Password Files
Example
ftp> quit↵
221 Goodbye
unix 2]
Password Files
If the printer has a hard disk, you can secure the files on the hard disk
through the use of passwords. Installing a password file is a threestep procedure:
»
n
Create the password file
n
Download the password file
n
Turn the printer off and restart it for the passwords to take effect
Note: If you have a security key for your printer, you can set an
Administration menu password for the special administrative account
“root” via the printer control panel.
Create the Password File
Create the password file on the local host. The password file must be
named PASSWD.FTP. The format of the password file is
account1:password1
account2:password2
account3:password3
...
▲ Caution: Since passwords are encrypted, keep the original password
file in a secure place on the host computer.
UNIX Utilities
7-11
Password Files
Download the Password File
1
Make sure the Administration/Communications/xxxxxxxx
NIC/CrownNet/TCPIP/Secure Files (where xxxxxxxx is either
Resident or Optional) option is disabled.
See chapter 2, “Printer Configuration,” for complete information.
»
2
Make sure the printer's hard disk is configured correctly.
3
Log in to the printer as root.
4
Type cd admin↵ to change to the admin directory.
5
Type put password.ftp↵ to copy the password file to the
admin directory on the printer's hard disk.
Note: If there is no hard disk or if the hard disk is not correctly
configured, the following message is displayed: Can not open
file on printer.
Example—In this example, the user has already completed steps 1-3
above.
ftp> cd admin↵
250 Chdir okay
ftp> put passwd.ftp↵
200 PORT command okay
150 Opening connection
226 Transfer complete
local: PASSWD.FTP remote: passwd.ftp
37 bytes sent in 0.025 seconds (1.4 Kbytes/s)
ftp> quit↵
221 Goodbye
unix 5]
Restart the Printer
Once you have downloaded the password file, turn the printer off and
back on again for the passwords to take effect.
7-12
QMS CrownNet System Administrator's Guide
Password Files
Logging In with a Password
Once the passwords are in effect, users are prompted for a password
when they log in to the printer.
Example—Incorrect Password
This example shows what happens when you try to log in with an
incorrect password (notice that the password does not appear on the
screen when you type it). The host in this example is identified as
unix, and the printer is identified as chaucer:
unix 6] ftp chaucer
Connected to chaucer.
220 QMS CrownNet Rev. x.x
220 QMS 1725E System; Release 1.1; Firmware 1;
Processor R3081; CROWN 0; ready.
Name (chaucer:brian): jess↵
331 User name ok, need password
Password:
↵
530 Login failed
ftp> quit↵
unix 7]
Example—Correct Password
This example shows what happens when you log in with a correct
password (notice that the password does not appear on the screen
when you type it). The host in this example is identified as unix, and
the printer is identified as chaucer:
unix 8] ftp chaucer
Connected to chaucer.
220 QMS CrownNet Rev. x.x
220 QMS 1725E System; Release 1.1; Firmware 1;
Processor R3081; CROWN 0; ready.
Name (chaucer:brian): jess↵
331 User name ok, need password
Password:
↵
230 user logged in
ftp>
UNIX Utilities
7-13
Host Address
Files
Listing the Contents of the Password File
Use the UNIX cat command to list the contents of the original
PASSWD.FTP file on the host system:
unix 9] cat password.ftp↵
jess:newark
brian:wilmington
karen:whonoz
ken:deerfield
janice:mobile
melissa:elibom
Host Address Files
If your printer has a hard disk, you can ensure that only host computers with one of the specified Internet addresses are allowed access to
the printer through the use of a host address file. Installing a host
address file is a three-step procedure:
n
Create the host address file.
n
Download the host address file to the hard disk.
n
Turn off and restart the printer for the host addresses to take
effect.
Create the Host Address File
Create the host address file on the local host The host address file
must be named HOST.EQ. The format of the host address file is
192.009.200.001
192.009.300.003
192.009.300.006
7-14
QMS CrownNet System Administrator's Guide
Host Address
Files
Download the Host Address File
1
Make sure the AdministrationlCommunications/xxxxxxxx
NIC/CrownNet/TCPIP/Secure Files option (where xxxxxxxx is
either Resident or Optional) is disabled.
See chapter 2, “Printer Configuration” for complete information.
»
2
Make sure the printer's hard disk is configured correctly (see
“Identifying Hard Disks,” later in this chapter).
3
Log in to the printer as root.
4
Type cd admin↵ to change to the admin directory.
5
Type put host.eq↵ to copy the host address file to the
admin directory on the printer's hard disk.
Note: If there is no hard disk or if the hard disk is not correctly
configured, the following message is displayed: Can not open
file on printer.
Example—In this example, the user has already completed steps 1-3
above.
ftp> cd admin↵
250 Chdir okay
ftp> put host.eq↵
200 PORT command okay
150 Opening connection
226 Transfer complete
local: host.eq remote: host.eq
37 bytes sent in 0.025 seconds (1.4 Kbytes/s)
ftp> quit↵
221 Goodbye
unix 14]
Restart the Printer
Once you have downloaded the host address file, turn the printer off
and back on again for the file to take effect.
UNIX Utilities
7-15
Directory
Commands
Listing the Contents of the Host Address File
Use the UNIX cat command to list the contents of the original
HOST.EQ file on the host system:
unix 16] cat host.eq↵
192.009.200.001
192.009.300.003
192.009.300.006
Directory Commands
This section describes the following commands:
n
pwd—Displays the current (working) directory
n
cd—Changes directories
n
dir—Lists the contents of a directory
Displaying the Current Directory (pwd)
To determine the current (working) directory, type pwd↵
Example
ftp> pwd↵
257 "usr" is the current directory.
ftp>
Changing Directories (cd)
To change directories, use the cd command:
n
Type cd directoryname↵ to change to a directory with the name
directoryname.
n
Type cd /↵ to return to the printer root directory.
In both situations, the message 250 CWD command successful
displays on your monitor.
7-16
QMS CrownNet System Administrator's Guide
Printer
Directories
Listing the Contents of a Directory (dir)
To list the contents of a directory, type dir↵
Example—This example lists the directories available in the printer's
root directory. The following sections of this chapter describe these
printer directories in more detail.
ftp> dir↵
200 PORT command successful
150 Opening data connection for dir
(161.33.128.1.7.107) (0 bytes), (mode ascii.
admin
disk
help
no_doc_cmds
usr
226 Transfer complete.
28 bytes received in 0.01 seconds (2.7 Kbytes/s)
ftp>
Printer Directories
The following printer directories are available.
»
Note: Putting a file to any directory other than ADMIN, DISK, and
USR causes the file to print.
ADMIN Directory
Only users logged in as root have access to this directory. The
HOST.EQ and PASSWD.FTP files are stored in this directory.
You can put files to or get files from this directory. To get a file, you
must know the filename in advance.
»
Note: Typing dir↵ in this directory produces the error message
invalid dir command.
UNIX Utilities
7-17
Printer
Directories
DISK Directory
Only users logged in as root have access to this directory. The
printer’s hard disk(s) are accessed through this directory.
You can put files to or get files from any physical subdirectory. The
complete pathname must be specified.
»
Note: Typing dir↵ in this directory produces the error message
invalid dir command.
HELP Directory
After changing to this directory (cd help↵), type dir↵ to list the
commands supported by the server.
»
Note: This list differs according to whether you are logged in with or
without “root” privileges.
putting a file to this directory causes the file to print. On the printed
file’s header page and in the JOBS directory under Remote Console,
the filename is displayed in the %%Title: field, and your FTP logon
name is used in the %%For: field.
NO_DOC_CMDS Directory
putting a file to this directory causes the file to print. On the printed
file’s header page and in the JOBS directory under Remote Console,
the filename is displayed in the “Title:” field, and your FTP logon name
is used in the “For:” field.
The QMS Document Option Commands (DOC) %%Title and %%For
override the default “Title:” and “For:” fields. However, FTP printing
requires that jobs using %%Title and %%For commands be put to
the printer interface’s NO_DOC_CMDS directory. If jobs are put to
any other directory, these commands are ignored. (See the QMS
Document Option Commands manual for more information about
DOCs.)
In the two examples below, the user (scottc) has included the following DOCs at the beginning of the file SCOTTC.TXT, which is put to
two different printer directories:
7-18
QMS CrownNet System Administrator's Guide
Printer
Directories
%!
%%Title: Scottc Title
%%For: Scottc For
%%Routing: Scottc Routing
%%IncludeFeature:header(on)trailer(off)
%%End Comments
Example 1—In this example, the user (scottc) puts the file
SCOTTC.TXT to a printer directory other than NO_DOC_CMDS:
ftp> put scottc.txt↵
200 PORT command successful
150 Opening data connection for scottc.txt
(161.33.128.1.7.107), (mode ascii.
226 Transfer complete
local:scottc.txt remote: scottc.txt
10457 bytes sent in 0.009 seconds
(1.1e+02 Kbytes/s)
ftp>
When the job is printed, the following information is included on the
header page. Notice that the default job owner (the name under which
the user logged in: scottc) and the default job title (scottc.txt) are
used. The %%Title and %%For DOCs are ignored, but the %%Routing DOC is interpreted correctly.
Example 2—In this example, the user (scottc) puts the file
SCOTTC.TXT to the NO_DOC_CMDS directory:
ftp> cd no_doc_cmds↵
250 CWD command successful.
ftp> put scottc.txt↵
200 PORT command successful.
150 Opening data connection for scottc.txt
(161.33.128.1.7.107), (mode ascii.
226 Transfer complete
local:scottc.txt remote: scottc.txt
10457 bytes sent in 0.04 seconds
(2.6e+02 Kbytes/s)
ftp>
UNIX Utilities
7-19
Printing and
Transferring
Files
When the job is printed, the following information is included on the
header page. Notice that the information given in the %%For and
%%Title DOCs overrides the default job owner and job title.
emulation
JOB #
Scottc Title
For:
Routing:
Scottc For
Scottc Routing
Submit queue:
Submitted
Started:
Ethernet
0:36:32
0:36:32
USR Directory
You can put files to or get files from this directory. To get a file, you
must know the filename in advance.
»
Note: Typing dir↵ in this directory produces the error message
invalid dir command
Printing and Transferring Files
Four commands—type, put, mput, and get—allow you to work with
printer files.
type Command
The type command allows you to check or set the file transfer mode.
Its function depends on whether or not you include a filetype after the
command:
7-20
Syntax
type
Purpose
Checks the current filetype
Syntax
type filetype
QMS CrownNet System Administrator's Guide
Printing and
Transferring
Files
Purpose
Sets the type of data contained in the file to be put (sent) to the
printer.
filetype
binary—For 7-bit or 8-bit binary data
ascii—For other data
Notes
This command changes the way the host sends data, not how
the interface receives the data. From the host’s point of view, the
primary difference between binary and ASCII files is the way
carriage returns and line feeds (<CR> and <LF>) are handled
Binary—<CR>=<CR> and <LF>=<LF>
ASCII—<CR>=<CR>+<LF> and <LF>=<LF>+<CR>
Example—In this example the type command changes the transfer
mode to binary:
ftp> type binary↵
200 Type set to I
ftp>
put and mput Commands
The put command allows you to send a file to the printer for printing
or storage. The mput command allows you to send multiple files to
the printer for printing or storage.
Syntax
Purpose
put filename
mput filenames
put sends a file to the printer or downloads the file to the printer’s
hard disk.
mput sends several files to the printer or downloads several files
to the printer’s hard disk.
filename
The filename(s). If the files are not in the host’s root directory, use
the full pathname. Wildcards are acceptable with the mput
command.
UNIX Utilities
7-21
Printing and
Transferring
Files
Notes
You can use the put or mput command in any directory.
However, to put or mput files to a hard disk, you must be in the
ADMIN, DISK, or USR directory. (If you are not already in the
directory, the file prints.)
Only users with “root” privileges can put or mput files to the
ADMIN and DISK directories. The ADMIN directory assumes that
the path is SYS:/ADMIN), but you must change to the USR
directory before you can put or mput files there:
ftp> put filename SYS:/usr/files/filename↵
If you attempt to put or mput files to the printer while the printer
is off line, you are told that the printer is off line, and then FTP
waits until the printer is placed back on line to send the file(s).
Example—In this example all of the files in the current directory are
mput (sent) to the printer:
ftp> mput *.*↵
mput file.ext? y↵
200 PORT command successful
150 Opening data connection for file.ext
(161.33.128.1.7.107), (mode binary).
226 Transfer complete
mput file2.ext? y↵
200 PORT command successful
150 Opening data connection for file.ext
(161.33.128.1.7.107), (mode binary).
local file2.ext remote: file2.ext
226 Transfer complete.
10457 bytes sent in 0.04 seconds
(2.6e+02 Kbytes/s)
ftp>
7-22
QMS CrownNet System Administrator's Guide
Printing and
Transferring
Files
get Command
The get command allows you to transfer files from the printer to the
host.
Syntax
get filename
Purpose
Transfers files from the printer’s hard disk to the host.
filename
The name of the file as it appears on the printer’s hard disk. If the
file is not in the host’s root directory, use the full pathname.
Notes
If the current directory is ADMIN, only users with “root” privileges
can get files. The USR directory assumes that the path is
DSK7:/USR, DSK6:/USR, or DSK5:/USR (whichever is
applicable). However, if you are in the DISK directory, you must
give the entire path for filename. For example,
ftp> get SYS:/admin/passwd.ftp password↵
Example—This example shows how to get (transfer) filename from
the printer to the host:
ftp> get file3.ext↵
200 PORT command successful
150 Opening data connection for file.ext
(161.33.128.1.7.107), (mode binary).
local file3.ext remote: file3.ext
226 Transfer complete.
10457 bytes sent in 0.04 secondsd
(2.6e+02 Kbytes/s)
ftp>
UNIX Utilities
7-23
QMS LPD (Line
Printer
Daemon)
QMS LPD (Line Printer
Daemon)
The QMS LPD (Line Printer Daemon) allows your printer to appear as
a remote UNIX print system to all supported BSD LPD-capable systems. The Berkeley remote print system is supported by many hosts
and is easy to configure. It must be RFC 1179 compliant.
»
Note: The QMS LPD does not support any of the optional command
line parameters used by lp or lpr.
Configuring the Host to Use the QMS LPD
Before you can use the QMS LPD to provide print job spooling, you
must make the following configuration changes on the host:
»
n
Modify the TCP/IP host table in the host’s /etc/hosts file.
n
Modify the printer’s entry in the host’s /etc/printcap file.
Note: Some systems do not use /etc/printcap for configuration. See
your UNIX system documentation for the equivalent commands.
Modifying the TCP/IP Host Table
The TCP/IP host table on the BSD system is normally found in the
/etc/hosts file. You must modify this table to associate the printer’s
Internet address with its TCP/IP network node name.
»
Note: The printer’s Internet address is set in the
Administration/Communications/xxxxxxxx NIC
/CrownNet/TCPIP/Internet Address menu (where xxxxxxxx is either
Resident or Optional). (See chapter 2, “Printer Configuration,” for
more information.)
For example, if the printer’s Internet address is 192.009.200.140 and
its TCP/IP network node name is “qms,” you would add the following
line to the /etc/hosts file:
192.9.200.140
7-24
qms
QMS CrownNet System Administrator's Guide
QMS LPD (Line
Printer
Daemon)
»
Note: For systems running the Domain Name Service (DNS), this
Internet address/node name pairing should also be added to the DNS
administrative database files. (See your UNIX documentation for
more information.)
Modifying the Printcap Entry
The printer capability file is normally /etc/printcap. The UNIX lpr command looks for this file each time a print request is made. Therefore,
there must be an entry in this file corresponding to the printer’s
TCP/IP network node name in the TCP/IP host table. For example, if
you use the same node name as in the previous example, “qms,” you
would add the following entry to the /etc/printcap file.
QMS|QMS Printer:\
:lp=:\
:sd=/usr/spool/anyqueue:\
:rm=qms:\
:rp=anyqueue
In this entry, QMS is the host queue name, lp specifies the device to
which you are printing (it is undefined here since you are printing
remotely), sd stands for “spool directory,” qms is the name of the
printer (rm stands for “remote machine”) in the host’s TCP/IP host
table (identified in the previous section), and anyqueue is the printer
queue name (rp stands for “remote printer”).
Using LPD
Once you have modified the necessary host files, you can use the UNIX
lpr command to print a file (and take advantage of the QMS LPD):
lpr -PQMS filename↵
“QMS” is the host queue name you specified in the /etc/printcap file. If
the -P option is not used, lpr uses the printer specified in the
PRINTER environment variable or the default lp.
The QMS LPD observes the spooling options (Spooling On, Spooling
On Input Idle, and Spooling On Idle) currently set in the Administration/Communications/xxxxxxxx NIC/CrownNet/Common/Spooling
printer menu (where xxxxxxxx is either Resident or Optional).
UNIX Utilities
7-25
QMS LPD (Line
Printer
Daemon)
Monitoring Status
Using LPC
LPC is a UNIX utility that allow the system administrator to enter several UNIX printer control commands through a single command. After
you add the QMS queue to the /etc/printcap file, the UNIX command
lpc status↵
should return the following message:
QMS:
queueing is enabled
printing is enabled
no entries
no daemon present
Using LPQ
The UNIX lpq command requests a job queue display similar to the
following:
Printer Status:NO ERROR
Job #
Queue
Title
User
12
13
QMS
QMS
chap1.ps Brian
pix.ps
Jess
I/F
Status
Ethernet Spooling 0 of 0
Ethernet Printing 1 of 1
Notice that the Queue name reported is the name you defined in the
rp field in the host’s /etc/printcap file.
If no jobs exist in the queue, the following message displays:
Printer Status:NO ERROR
or
Printer Status:IDLE
In the event of an error on the printer, the NO ERROR message in the
Printer Status field is replaced with the same message displayed in
the printer’s control panel message window.
7-26
QMS CrownNet System Administrator's Guide
HP-UX Versions
9.x and 10.x
HP-UX Versions 9.x and 10.x
Because the QMS UNIX Host Software supports HP-UX Versions 9.x
and 10.x, this section lists the major differences between HP-UX
Version 9.x and HP-UX Version 10.x. For more complete information
see Hewlett-Packard’s Release Notes for HP-UX 10.x.
n
The minimum memory configuration for Version 10.x is 16 MB.
n
Version 10.x uses a new file system layout based on the industrystandard Novell USL and OSF/1 (often called a V.4 file system).
In particular, file/directory locations and system startup/shutdown
control have changed. Source files, shell scripts, binaries, build
and test environments, documentation, and environmental
variables with embedded pathnames may be affected by these
file and directory location changes.
v
n
The file system table /etc/checklist is not /etc/fstab.
n
The default location for users’ home directories has changed from
/users to /home.
n
Version 10 supports the following new HP 9000 computers:
Series 800 Model K and Series 700 Model J.
n
Version 10 supports all Series 700/800 computer’s running Version 9.x except the following:
-
Series 700 (Models 705, 710, 730, and 750)
-
Series 600/800 (Models 635SV, 645SV, 808, 815, 822S,
825S, 832S, 835S, 835SE, 840S, 842S, 845S, 850S, 852S,
855S, 860S, 865S, 870S/100, 870S/200/300/400)
-
Any Series 800 with an 8 MB memory card in the first slot.
n
Version 10.x provides HP Software Distributor, a new tool for
installing and updating software
n
In Version 10.01 and later, NFS Diskless replaces Version 9.x’s
DUX Diskless. Neither NFS Diskless nor DUX Diskless is supported in Version 10.0.
UNIX Utilities
7-27
8
Printer Web Page
In This Chapter . . .
n
“Using the Printer Web Page” on page 8-2
n
“Types of Printer Web Pages” on page 8-3
n
“Web Page Help System” on page 8-13
Introduction
Introduction
Inside your new QMS printer resides an HTTP (Hyper-Text Transfer
Protocol) based web page that can be accessed from the most common web browser software, that is, Netscape Navigator and Microsoft
Explorer. This web page gives you access to the most frequently
accessed printer configurations and gives you instant access to
printer status. Anyone on your company intranet can access the QMS
printer through their web-browser software.
This section provides you with details on
n
Setting up and using the web page
n
The different types of pages in the printer
n
Accessing QMS web site and the web-help system
Using the Printer Web Page
Setting up the printer web page to run on your intranet involves three
basic steps:
n
Assigning a name to your printer
n
Setting up the “no proxy” preferences in your browser software
n
Using the name of the printer to access the web page from your
browser software
Assigning a Printer Name
The printer web page can only be accessed through the assigned
name of the printer or the IP address. It may be more convenient for
you to use a name rather than the address.
8-2
QMS CrownNet System Administrator's Manual
Types of Printer
Web Pages
Setting Up Your Browser Software
Since your printer will reside on your intranet and will not be accessible beyond the firewall of your network, you must set up the proper
“preferences” in your browser software. Your printer name must be
added to the “no proxy” list in the preference options of the browser.
See “Accessing the Web Page”, section of the CrownNet Setup Guide
for specific procedures on setting up your browser software.
Types of Printer Web Pages
Your QMS printer web page works very much like any other HTML
(Hyper-Text Markup Language) page that you can access on the
World Wide Web. Each page has hypertext links that will take you to
another related page within the printer web pages. On some pages
you will find forms that contain radio buttons (used for selecting an
option), text boxes (used for entering options), list boxes (used to
select one among a group of options), and submit or clear buttons
(used to send the data entered to the printer).
The following sections contain samples of QMS printer web pages
that will give you some idea of how your printer web pages will look.
The graphics, forms, and configuration data will vary for different
printer model web pages.
Printer Web Page
8-3
Types of Printer
Web Pages
Home Page
The Home Page is the starting point for all access to the printer web
pages. On this page you can find hotlinks to all of the supporting web
pages for your printer. This example shows the home page for the
QMS 3260 Print System
8-4
QMS CrownNet System Administrator's Manual
Types of Printer
Web Pages
Operator Control Page
The Operator Control hotlink on the home page jumps to the Operator
Control page. This page contains a form which allows you to view or
configure settings in your printer.
»
Note: When you submit changes to this form, the printer must be
online.
General Settings Page
The General Settings Page contains links to different groups of
printer configuration settings. This information can be viewed to show
you the status of the printer but it can not be changed. To change
these settings you must access the printer’s configuration through the
front panel of the printer, remote or local console, or through
CrownAdmin 3.
Printer Jobs Page
The Printer Jobs hotlink on the home page will jump to the Printer
Jobs page. This page contains information about the current jobs the
printer is processing and information on the previous five jobs printed.
Consumable Status Page
The Consumable Status hotlink on the home page will jump to the
Consumable Status page. This page contains information about the
usage and level of consumables that the printer is using (such as
paper and toner).
Accounting Page
The Accounting hotlink on the home page will jump to the Accounting
page. This page shows you if accounting is enabled and information
about the accounting disk space and file segment.
Printer Web Page
8-5
Types of Printer
Web Pages
Statistics Page
The Statistics hotlink on the home page allows you to check the
amount of usage for printer consumables, such as the number of
sheets, faces and planes printed as well as the average coverage of
toner.
»
Note: The number of sheets/faces printed statistics differ from the
number of sheets printed statistics on the printer’s start-up and status
pages, which refer to the total number of sheets/faces of media
printed during the life of the printer.
QMS, Inc. Page
The QMS, Inc. hotlink on the home page will jump to the QMS web
site configured on the System Support page. From the QMS web site
you can access information about other QMS printers, contact information, a FAQ database, printer manuals, and online performance
support.
Online Help Page
The Online Help hotlink on the home page will jump to any help information that has been selected on the System Support Page. You can
configure this to jump to your own help web site set up on your local
intranet. You can also configure this to jump to the QMS web-based
online help system for your QMS print system.
System Support Page
The System Support hotlink on the home page will jump to the System Support and Password Page. This page can be used to set up
internal support for the printer as well as links to the QMS web site.
»
8-6
Note: When you submit changes to this form, the printer must be
online.
QMS CrownNet System Administrator's Manual
Web Page Help
System
Web Page Help System
Your printer web page is supported with help and support tools
located at the QMS web site. When you click on the Help button on
the printer home page you will be linked to an HTML page located at
the QMS web site. From here you can link to topic which applies to
your specific problem.
Printer Web Page
8-7
Email
Notification on
Printer Error
Email Notification on Printer
Error
This feature provides email notification to a specified user when the
printer encounters an error (such as paper out).
You have the option of selecting when the message is sent. Once an
email message has been sent, another email message is sent when
the error condition has been cleared.
Configuration
To use the email notification feature, you must configure the SMTP
parameters using either CrownAdmin or CrownView.
CrownAdmin
To configure the SMTP parameters in CrownAdmin, update the MIB.
Otherwise, use CrownView.
CrownView Printer WebPage
To configure parameters in CrownView, the SMTP parameters in
CrownView, access the System Support Page.
The SMTP configuration items are accessed via the “help” page,
which is selected from the “Online Printer help” link on the initial page.
8-8
QMS CrownNet System Administrator's Manual
Email
Notification on
Printer Error
»
Note: The asterisks (*) indicate the required SMTP Parameters.
»
Note: You have the option of selecting when the email is sent after
the error condition has occurred. You may also select “Test” which
sends an email immediately and allows you to test the settings
without creating a printer error.
v
Printer Web Page
8-9
9
Troubleshooting
In This Chapter . . .
n
“General Problems” on page 9-2
n
“CrownAdmin 3 for Windows, Solaris/SunOS, AIX, and HP-UX
Problems” on page 9-4
n
“EtherTalk Problems” on page 9-5
n
“OS/2 LAN Manager/LAN Server Problems” on page 9-7
n
“NetWare Problems” on page 9-8
n
“TCP/IP Problems” on page 9-12
n
“Updating CrownNet Software” on page 9-13
Introduction
Introduction
Network printing difficulties may be caused by one of the five different
network components—the printer, the print server, the file server, the
workstation, or the network connections between these devices. This
chapter contains a list of network printing problems and possible solutions. Besides this manual, you might also need your printer user’s
guide and any network troubleshooting documentation or software
you have.
If you cannot find the answer to your problem in this chapter, call your
local QMS vendor or the QMS Customer Response Center (CRC) .
See appendix A, “QMS Customer Support,” for more information on
how to contact us.
General Problems
The printer doesn’t print.
9-2
n
If you’ve just installed an optional QMS CrownNet NIC, be sure
you’ve correctly followed the steps outlined in the setup guide.
Also make sure that the Ethernet cable is not connected in a loop
and that it is terminated at both ends.
n
If your QMS printer has worked on the network before but has
recently stopped working, check any changes that have been
made to the network, including hardware (workstations, cables,
peripherals) and software (applications, utilities, configuration)
changes.
n
Is the printer plugged in, turned on, and on line?
n
Is the printer’s IP address correct and unique?
n
Does the information on a printer start-up page or status page
match the desired printer configuration?
QMS CrownNet System Administrator's Manual
CrownAdmin
for DOS
Problems
Configuration changes in the Administration/Communications/
xxxxxxxx NIC/CrownNet menu (where xxxxxxxx is either
Resident or Optional) don’t take effect.
n
Turn the printer off and then on again. Some configuration
changes take effect only after the printer is turned off and
restarted.
The print quality is poor.
n
Refer to your printer user’s guide.
The media jams.
n
Refer to your printer user’s guide.
CrownAdmin for DOS
Problems
CrownAdmin for DOS reports Out of Memory.
n
Check to see if EMM386 or another memory manager is running.
Depending on how your system is configured, these can conflict
with CrownAdmin.
Troubleshooting
9-3
CrownAdmin 3
for Windows,
Solaris/SunOS,
AIX, and HP-UX
CrownAdmin 3 for Windows,
Solaris/SunOS, AIX, and HP-UX
Problems
»
Note: Other troubleshooting information is included in the on-line
user’s guide. Chapter 4, “CrownAdmin 3” of this manual explains how
to access and use the on-line user’s guide.
n
An error message, stating a library file cannot be opened,
occurs when CrownAdmin 3 is opened on a UNIX server.
In the UNIX environment, CrownAdmin 3 is an Xwindows application. To run CrownAdmin 3 from a UNIX workstation, start it from
a command prompt within an OpenWindows session.
If you get the error
id.so.1: crnadm: fatal: libXext.so.0: can't open
file: errno=2 Killed
when CrownAdmin 3 is started, make sure your library environment has been set to access the OpenWindows libraries. The set
environment command belongs to the C-shell.
setenv LD_LIBRARY_PATH /usr/openwin/lib
n
Problems occur while running CrownAdmin 3 from a UNIX
remote workstation.
Make sure the remote host is in the local host’s xhost list and display messages from the remote host are ported to the local host:
1
Before logging into the remote host, at the local host type
xhost +remote_host_name
where remote_host_name is the name of the the remote
host. For example, if the remote host’s name is wesley, you
would type xhost +wesley.
9-4
QMS CrownNet System Administrator's Manual
EtherTalk
Problems
2
After logging into the remote host, set the remote
environment to port display messages to the local host’s IP
address by typing
setenv DISPLAY local_host’s_IP_address:0.0
For example, if the local host’s IP address is 161.33.131.151,
you would type setenv DISPLAY 161.33.131.151:0.0
EtherTalk Problems
EtherTalk icons are missing from the Control Panel.
n
Reinstall the EtherTalk software that came with your computer’s
Ethernet board.
The printer doesn’t appear in the Chooser.
n
Is the printer connected to the network?
n
Is the printer plugged in and turned on?
n
Is the cable correctly connected to the CrownNet interface port
(and, if necessary, correctly terminated)?
Network services don’t appear in the Chooser.
n
Is the Macintosh connected to the network?
n
Is the cable correctly connected to the Macintosh’s Ethernet
board (and, if necessary, correctly terminated)?
n
Are there earlier versions of EtherTalk running on your network?
n
Is the Chooser open while you are working in the Control Panel?
If you switch the network connection in the Control Panel while
the Chooser is open, the network information in the Chooser may
not be updated. Close the Chooser and reopen it to see the network information.
Troubleshooting
9-5
EtherTalk
Problems
You can’t print.
n
Have you identified the network, zone, and printer (Macintosh
Control Panel and Chooser)?
n
Is AppleTalk active (Macintosh Chooser)?
n
Is EtherTalk enabled (Administration/Communications/xxxxxxxx
NIC/CrownNet/EtherTalk/Mode menu, where xxxxxxxx is either
Resident or Optional)?
You can’t select devices on the printer port.
n
Do you have Chooser version 3.4 or later? This version is necessary to select a device on the printer port.
Frequent reinitialization problems occur.
n
Do all Macintosh users on the network have the same version of
the Macintosh System file? The EtherTalk Protocol Option works
with System 6.0 and later. Each user on the network should be
using the same version of the System.
n
Do all Macintosh users on the network have the same versions of
LaserWriter, LaserPrep, and PrintMonitor files?
To check your LaserWriter, LaserPrep, and PrintMonitor file version numbers, use the following procedure:
9-6
1
Open your System Folder.
2
Click the LaserWriter file icon once to select it.
3
From the File menu choose Get Info. An Info dialog box
appears.
4
The version number is listed near the bottom of the text.
»
Note: The version number listed at the top is the System version,
not the LaserWriter file version.
5
Close the Get Info dialog box by clicking the close box.
6
Repeat steps 2-5 for the LaserPrep and PrintMonitor file
icons.
7
Close the System Folder by clicking the close box.
QMS CrownNet System Administrator's Manual
OS/2 LAN
Manager/LAN
Server
Problems
OS/2 LAN Manager/LAN Server
Problems
The QMS pipe doesn’t appear when you’re adding a printer.
n
Did you install the CrownNet Manager for OS/2 correctly?
The printer’s print queue fills up, but nothing prints.
n
Is the printer on line?
n
Is the printer correctly configured on the file server?
n
Are your printers and print queues configured properly for network printing?
n
Is your application set up properly for network printing?
n
Did you assign a print queue that is not associated with a printer?
Some print jobs pass through the print queues without printing.
n
Are the printer’s default emulation (Administration/Communications/ESP Default menu) and the interface’s default emumlation
(Administration/Communications/xxxxxxxx NIC/Emulation menu,
where xxxxxxxx is either Resident or Optional)) set to the same
emulation as the print job? They must be set either to ESP or to
the same emulation.
n
Is the interface enabled (Administration/Communications/
xxxxxxxx NIC/CrownNet/Common/Emulation menu, where
xxxxxxxx is either Resident or Optional))?
You have a problem selecting and using a print queue.
n
Print queues you select through this software cannot be used by
both a local and a network printer.
Jobs print at the wrong printer.
n
In the Add Queue dialog box, make sure the correct printer is
highlighted. Unhighlight any other printers in the list.
Troubleshooting
9-7
NetWare
Problems
You minimized CrownNet Manager for OS/2 but can’t find the
minimized icon.
The location of the minimized icon depends on the version of
OS/2 you are using:
-
In OS/2 version 1.x the minimized icon is on the desktop.
-
In OS/2 version 2.x the minimized icon is in the Minimized
Window Viewer.
The server hangs.
n
Make sure that CrownNet Manager for OS/2 is open only once.
NetWare Problems
Print screen data doesn’t print.
n
Did you use the capture command at the DOS prompt before
entering an application, include it in your AUTOEXEC.BAT file, or
include it in your login script?
To find out if an LPT port is captured, type the following command
at the DOS prompt:
capture sh↵
This command shows you the current status of the LPT ports for
the current workstation—in particular, whether they are captured,
whether they are set to send data to a network printer or to a file,
and how the capture options were set.
n
9-8
Is the interface’s default emulation (Administration/Communications/xxxxxxxx NIC/Emulation menu, where xxxxxxxx is either
Resident or Optional)) set to ESP, HP PCL, or Lineprinter? Print
screen data won’t print if the emulation is set to HP-GL or PostScript.
QMS CrownNet System Administrator's Manual
NetWare
Problems
The printer won’t connect to a file server as a NetWare print
server.
n
Reset the password for the print server. Refer to “Configuring the
NetWare Protocol” in chapter 2, “Printer Configuration,” for
instructions.
The application says a print job was sent to the printer, but it
doesn’t print.
n
Did you either use the capture command at the DOS prompt
before entering an application, include it in your AUTOEXEC.BAT
file, or include it in your login script?
To find out if an LPT port is captured, type the following command
at the DOS prompt:
capture sh↵
This command shows you the current status of the LPT ports—in
particular, whether they are captured, whether they are set to
send data to a network printer or to a file, and how the capture
options were set.
n
Is the print queue properly defined in the application?
The printer's print queue fills up, but nothing prints.
n
Is the printer on line?
n
Is the printer correctly assigned to a print server?
n
Is the printer correctly configured on the network?
n
Is your application set up properly for network printing?
n
Is the print server allowed to service the queue?
n
Are the printer’s default emulation (Administration/Communications/ESP Default menu) and the interface’s default emumlation
(Administration/Communications/xxxxxxxx NIC/Emulation menu,
where xxxxxxxx is either Resident or Optional) set to the same
emulation as the print job? They must be set either to ESP or to
the same emulation.
n
Did you include the no tabs (nt) and no formfeeds (nff) options in
the capture command when sending the file?
Troubleshooting
9-9
NetWare
Problems
n
Did you assign a print queue that is not connected to a print
server?
Some print jobs pass through the print queues without printing.
n
Is the printer set up to understand the page description language
your print job uses (Administration/Communications/xxxxxxxx
NIC/CrownNet/Common/Emulation menu, where xxxxxxxx is
either Resident or Optional)?
PCONSOLE reports that the remote printer is not connected.
n
On the print server, increase the SPX timeout values (watchdog
abort, watchdog verify, ack wait, and/or default retry).
If the print server is a dedicated PC, the NetWare SPX timeout
values should be placed in either the SHELL.CFG file or the
NET.CFG file. After changing the SHELL.CFG file, restart the
dedicated workstation or print server for the changes to take
effect, then turn off and on the printer to reconnect the print
server. Complete information about the SHELL.CFG and
NET.CFG files can be found in the NetWare documentation.
If the print server is an NLM (NetWare Loadable Module) on the
file server, use the SPXCONFG NLM to modify the SPX timeout
values. Complete information about the SPXCONFG NLM is in
the NetWare documentation.
Graphics print in the wrong format.
n
Did you include the notabs (nt) and noformfeed (nff) options in
the capture command when sending the file to the printer?
n
In the PRINTCON utility, change the File Contents for the print job
configuration to Byte Stream.
A blank page prints at the end of some print jobs.
n
9-10
If you’re using the NetWare capture or nprint command with the
formfeed option and your application automatically enables a
form feed at the end of a file, the printer ejects an extra blank
page. Use the capture or nprint command with the noformfeed
option instead. See the NetWare documentation for more
information.
QMS CrownNet System Administrator's Manual
NetWare
Problems
You have a problem selecting and using a print queue.
n
Print queues you select for the QMS CrownNet interface to service should not also be serviced by a printer connected directly to
the file server. If you have a problem selecting and using a print
queue in NetWare version 2.x or later, use the following procedure to check whether a print queue is assigned to another
printer:
1
Log in to the file server as supervisor.
2
Run the NetWare SYSCON utility.
3
From the Available Topics menu, choose Supervisor
Options.
4
From the Supervisor Options menu, choose Edit System
AUTOEXEC File.
5
In the System AUTOEXEC File entry box, check to see if
these lines are present:
printer number add queuename
spool number to queuename
If these lines are not in the AUTOEXEC file (and if the print queue
is not assigned to a printer directly attached to the file server),
you have not assigned queues to a dedicated printer and may
assign any queue(s) to a remote printer.
»
Note: These lines are not necessary to assign a print queue to a
printer directly attached to the file server.
If these lines are in the AUTOEXEC file, queuename identifies the
queue assigned to a dedicated printer. You cannot assign this
queue to a remote printer unless you delete these lines from the
AUTOEXEC file.
Troubleshooting
9-11
TCP/IP
Problems
TCP/IP Problems
All UNIX Systems
The file doesn’t print.
n
Is the printer correctly configured in the spooling system?
n
Is there a printer error? Check the printer’s log file on the host for
problems with the spooling system, and check the TCP/IP status
file for printer status information returned from the printer via
TCP/IP.
n
On BSD and SGI spooling systems, the log file is located in /
usr/spool/printername/log. The status file is located in /usr/
spool/printername/status. The same status information is
available via the lpq command.
n
On AIX, HP-UX, and SYS V spooling systems, the log file is
in QMSoft/QDIR/printername/log. The status file is located in
/usr/spool/printername/status. The same status information is
available via the lpq command.
BSD UNIX Systems
After you add or change a printer with the QMS addprt utility,
printing yields unexpected results, such as the job going to the
wrong printer or disappearing entirely.
n
Check the /etc/printcap file to make sure there is only one entry
for the printer. The first entry always takes precedence.
The job doesn’t reach the printer.
n
Check the printer’s log file for the message
Hostname printername not found in host table.
Add the printer to the /etc/hosts file.
9-12
QMS CrownNet System Administrator's Manual
Updating
CrownNet
Software
SYS V UNIX Systems
The log or status file is not being updated.
n
The file is not writable by lp. Perform the following operations on
it:
chown lp filename↵
chgrp lp filename↵
chmod 775 filename↵
The job doesn’t reach the printer.
n
Check the printer’s log file for the message
Hostname printername not found in host table.
Add the printer to the /etc/hosts file.
Updating CrownNet Software
The QMS CrownNet software is stored in 1 MB of flash ROM, so you
can update the software without opening the printer and installing
new PROMs. Updated CrownNet software allows you to take advantage of future enhancements.
»
Note: CrownNet software version 1.19 and below cannot be initially
updated using this procedure. New version 3.0x or above PROMs
must be installed first. (Contact your QMS vendor for QMS-authorized
installation, or see “QMS CrownNet 3.0x Upgrade Installation
Instructions,” which comes with the new CrownNet PROMs.) Once
these new PROMs are installed, the CrownNet software may be
updated using this procedure in the future. If you’re unsure which
version of the CrownNet software your printer has installed, print a
CrownNet configuration page (the Administration/Communications/
xxxxxxxx NIC/CrownNet/Common/Config Page menu, where
xxxxxxxx is either Resident or Optional)).
The following sections explain the update procedure from several different hosts.
Troubleshooting
9-13
Updating
CrownNet
Software
System Requirements
n
If your printer has a hard disk, there are no special system
requirements.
n
If your printer doesn’t have a hard disk, it must have a recent
firmware release (March 1995 or later). If you’re unsure about the
release date of the firmware, contact QMS. (See appendix A,
“QMS Customer Support,” for customer contact information.)
u
»
Caution: Make sure the printer does not receive any print jobs
during the upgrade downloading process. It may be necessary to
disconnect the printer from the network. If you are using Token
Ring make sure that you configure Ring Speed before reconnecting to the network.
Note: A Postscript file contains the upgrade for the CrownNet
interface card. It may be used only on the printer/interface card for
which it was purchased. It may not be duplicated or copied.
Before You Begin Downloading the Software
1
Turn on the printer, wait for IDLE to appear in the message
window, and then print a CrownNet configuration page (the
Administration/Communications/xxxxxxxx NIC/CrownNet/
Common/Config Page menu, where xxxxxxxx is either Resident or Optional).
»
Note: Since the downloading procedure replaces the CrownNet
software in your printer with the new CrownNet software, all
CrownNet configuration settings are replaced with the new
factory default settings. The CrownNet configuration page
provides a record of all current CrownNet configuration settings,
so you can verify them (and reconfigure them, if necessary) after
the CrownNet software has been updated.
u
Caution: Do not reconnect the printer to a Token Ring network
until you check the ring speed setting or reconfigure the ring
speed to the speed of your network.
9-14
QMS CrownNet System Administrator's Manual
Updating
CrownNet
Software
2
Ensure that the Emulation option for the interface you plan
to use to download the CrownNet software is set to ESP or
PostScript.
You’ll find the Emulation option in the Administration/Communications/xxxxxxxx NIC/ menu (where xxxxxxxx is either Resident or
Optional).
3
Ensure that the printer is on line and idle.
Downloading the Software
Macintosh Procedure
1
In the Chooser, choose the printer that has the CrownNet
software you want to update.
2
Insert the CrownNet upgrade CD-ROM in the Macintosh’s
CD-ROM drive.
3
Open QMS PS Executive by double-clicking on the PS Exec
icon.
PS Executive is a printer utility shipped with every QMS printer.
Refer to your printer documentation, if necessary, for installation
instructions.
4
From the File menu, choose Print PS File.
5
Click the Option button, make sure all options are disabled,
and then click OK.
Troubleshooting
9-15
Updating
CrownNet
Software
6
Select the new CrownNet software PostScript XXXXXXXX.PS
file (the name of this file varies), and choose Send.
A “ReadMe” file on the root directory of the CD-ROM shows you
where the file is located on the CD-ROM.
The downloading process takes about 5 minutes.
u
Caution: Once you’ve sent the PostScript file to the printer,
do not turn the printer off and on again until you’ve waited
at least 5 minutes even if the message window reads Idle.
After the file is downloaded, it takes time for the hardware to be
reprogrammed. Interrupting this process will cause unexpected
results.
7
9-16
After at least 5 minutes, if the printer doesn’t reboot automatically, turn it off and then on again.
n
Printers with a hard disk attached usually must be rebooted
manually.
n
Printers without a hard disk reboot automatically.
n
Older printers with a hard disk may have to be turned on and
off twice.
8
Print another CrownNet configuration page (the Administration/Communications/xxxxxxxx NIC/CrownNet/Common/
Config Page menu, where xxxxxxxx is either Resident or
Optional)), and check the CrownNet software version number to verify successful installation of the upgrade.
9
If necessary, use the CrownNet configuration page you
printed before you downloaded the new software to
reconfigure the interface to its previous settings.
QMS CrownNet System Administrator's Manual
Updating
CrownNet
Software
PC and UNIX Procedure
1
Insert the CrownNet upgrade CD-ROM in the computer’s CDROM drive.
Note: On UNIX systems you may have to mount the CD drive
before using the CD-ROM. Go to the root directory and make a
directory for the CD-ROM. Mount the CD-ROM file system by
typing one of the following commands:
»
2
n
For AIX, type mount -o ro -v cdrfs
device_filename /cdrom↵
n
For HP-UX, type mount -t cdfs device_filename
/cdrom↵
n
For SunOS, type mount -r -t hsfs
device_filename /cdrom↵
Download the new CrownNet software PostScript
XXXXXXXX.PS file (the name of the file varies) to the printer
any way you would normally send a PostScript file. A
“ReadMe” file on the root directory of the CD-ROM will show
you where the file is located on the CD-ROM.
For example, you might use QMS CrownAdmin 3, QMS PS Executive, copy /b, or fstprn from a PC, or qpr or put from a UNIX
system. (PS Executive is a printer utility shipped with every QMS
printer. Refer to your printer documentation, if necessary, for
installation instructions.)
The downloading process takes at least 5 minutes.
u
Caution: Once you’ve sent the PostScript file to the printer,
do not turn the printer off and on again until you’ve waited
at least 5 minutes even if the message window reads Idle.
After the file is downloaded, it takes time for the hardware to be
reprogrammed. Interrupting this process will cause unexpected
results.
Troubleshooting
9-17
Updating
CrownNet
Software
3
After at least 5 minutes, if the printer doesn’t reboot automatically, turn it off and then on again.
n
Printers with a hard disk attached reboot automatically.
n
Printers without a hard disk attached must be rebooted
manually.
n
Older printers with a hard disk may have to be turned on and
off twice.
4
Print another CrownNet configuration page (the Administration/Communications/xxxxxxxx NIC/CrownNet/Common/
Config Page menu, where xxxxxxxx is either Resident or
Optional), and check the CrownNet software version number
to verify successful installation of the upgrade.
5
If necessary, use the CrownNet configuration page you
printed before you downloaded the new software to
reconfigure the interface to its previous settings.
v
9-18
QMS CrownNet System Administrator's Manual
A
QMS Customer
Support
In This Chapter . . .
n
Sources of customer support
n
QMS world-wide offices
Sources of
Support
Sources of Support
Several sources of help and information are available, depending on
the type of help you need:
Your QMS Vendor
Your local vendor (the one from whom you bought the printer) may be
best equipped to help you. Your vendor has specially trained service
technicians available to answer questions, and the equipment to analyze your printer problems.
Your Application Vendor
Often, “printing” problems have more to do with the application being
used than with the printer. In this case, the application manufacturer
is the best source of help.
Q-FAX
Q-FAX, a QMS information retrieval service, provides application
notes, technical support notes on common printing problems, and
information about printer specifications, options, accessories, consumables, and prices.
In the United States and Canada, call (800) 633-7213 to reach
Q-FAX. In all other countries, call (334) 633-3850. Have your fax number handy when you call (or place the call from your fax machine's
handset).
You can choose to have either a directory (a list of currently available
documents) or a specific document sent to you. The first time you call,
request the directory (press 2 on your phone or fax keypad when
prompted). Then call back to request specific documents. You can
order up to three documents per call.
A-2
QMS CrownNet System Administrator's Guide
Sources of
Support
CompuServe
Through CompuServe, you ask general (non-technical) questions,
share information with other users, and access printing information
and programs. When you use CompuServe, type go qmsprint↵ to
go directly to the forum where QMS is located. The QMS library section contains application notes, printer drivers, utilities, technical information, and announcement files.
Internet
The QMS server provides access to technical reports, new product
announcements, a trade show schedule, and other general information about QMS.
If you have access to the World Wide Web, you can view the QMS
home page at http://www.qms.com/. The QMS ftp resource is
ftp.qms.com.
QMS Customer Support
A-3
Sources of
Support
QMS Customer Response Center (CRC)
You can contact the QMS Customer Response Center (CRC) in three
different ways:
n
Telephone—You can call the CRC at (334) 633-4500 (US)
Monday–Friday, 7:00 am–6:00 pm, Central Time.
Note: If you call for assistance, have the following information
ready so our technicians can help you more quickly:
»
þ Your phone number, fax number, and shipping address
þ A description of the problem
þ The printer model
þ The type of host computer you’re using
þ The type and version of operating system you’re using
þ The interface you’re using, and, if serial, the protocol (for
example, XON/XOFF)
þ The application and version you’re using
þ The emulation you’re using
þ Your printer firmware version (listed on the status/start-up
pages)
A-4
n
Fax—You can fax questions to the CRC at (334) 633-3716 (US).
Provide the same information as listed above, and indicate
whether you would like a faxed or a phoned reply.
n
Internet—If you have access to the World Wide Web, you can
access the CRC through the QMS home page at
http://www.qms.com/
QMS CrownNet System Administrator's Guide
QMS Worldwide Offices
QMS World-wide Offices
QMS United States and Latin America
General Contact
1 (334) 633-4300
Fax 1 (334) 633-4866
Email info@qms.com
Internet http://www.qms.com
Information on QMS products, supplies, and accessories, and on the
authorized QMS remarketer or service provider nearest you
1 (800) 523-2696
Customer Response Center (CRC)
Technical Assistance
1 (334) 633-4500
7:00 am–6:00 pm Central Time
Fax 1 (334) 633-3716
Internet http://www.qms.com
Latin America Fax
1 (334) 639-3347
National Service
Service Information, Installation, and Maintenance Pricing
1 (800) 762-8894
On-Site Service and Depot Repair Information
1 (800) 858-1597
7:00 am–7:00 pm Central Time
Spare Parts Ordering and Information
1 (334) 633-4300 x2530
8:00 am–5:00 pm Central Time
QMS Canada
General Contact
1 (514) 340-0646
Fax 1 (514) 340-0401
Supplies and Accessories
1 (800) 268-0343 x223
National Service
On-Site Service and Depot Repair Information
1 (800) 268-4969
8:30 am–7:00 pm Eastern Time
Spare Parts Ordering and Information
1 (905) 206-9234 x238
8:30 am–5:00 pm Eastern Time
QMS Customer Support
A-5
QMS Worldwide Offices
QMS in Japan
General Contact
(+81)-3 3779-9600
Fax (+81)-3 3779-9650
Internet http://www.qmsj.co.jp
QMS in Latin America
General Contact
Cra 43 DD#8-42
Officina 201
Medellin, Colombia
(+57) (4) 312 13 70
Fax (+57) (4) 268 92 97
QMS EMEA
QMS Australia Anitech
Sydney Business & Tech. Centre
52/2 Railway Parade
2141 Lidcombe NSW
Australia
(+61) 2–9901 3235
Fax (+61) 2–9901 3273
QMS Benelux Planetenbaan 60 ‘Corner Plaza’
3606 AK Maarssen
Belgium, NetherThe Netherlands
lands, and all
(+31) 346–551333
unlisted countries
Fax (+31) 346–550170
Internet http://www.qms.nl
QMS France
QMS GmbH
Germany and
Austria
A-6
Vélizy Plus
1 Bis, Rue du Petit Clamart
78142 Vélizy Cedex
France
(+33) 1–410 79 393
Fax (+33) 1–408 30 110
Gustav Heinemann Ring 212
D-81739 Munich
Germany
(+49) 89 63 02 67 0
Fax (+49) 89 63 02 67 67
QMS CrownNet System Administrator's Guide
QMS Worldwide Offices
QMS Italy
Via della Repubblica 56
43100 Parma
Italy
(+39) 52–1231 998
Fax (+39) 52–1232 902
QMS Nordic
Arenavägen 41, 6th floor
121 77 Johanneshov
Sweden, Finland,
Sweden
Norway, and
(+46) 8–600 01 30
Denmark
Fax (+46) 8–600 01 33
QMS South
Africa
QMS UK
United Kingdom
and Ireland
Saskay House
Unit 24 Sunninghill Business Park
Peltier Road, Sunninghill, Johannesburg
Republic of South Africa
(+27) 11–807 6957
Fax (+27) 11–807 6960
Old Bridge House, The Hythe
Staines, Middlesex TW18 3JF
United Kingdom
(+44) 1784–442255
Fax (+44) 1784–461641
v
QMS Customer Support
A-7
B
Technical
Specifications
In This Appendix . . .
n
“CrownNet Specifications” on page B-2
n
“EtherTalk Specifications” on page B-4
n
“OS/2 LAN Manager/LAN Server Specifications” on page B-5
n
“NetWare Specifications” on page B-6
n
“TCP/IP Specifications” on page B-8
CrownNet
Specifications
CrownNet Specifications
Features
B-2
n
ETRAX microprocessor operating at 32 MHz
n
1-2 MB Flash ROM
n
256 KB SRAM
n
2 MB DRAM
n
Diagnostics
n
Hardware address—configurable
n
Job cancellation support
n
Job ID handling
n
QMS CrownAdmin 3 for AIX, HP-UX, Solaris, SunOS, Macintosh,
OS/2, and Windows support
n
QMS CrownAdmin for DOS
n
QMS CrownNet Manager for OS/2 support
n
QMS CrownNet Print Utility for Windows 98 support
n
QMS Network Print Monitor for Windows 98
n
QMS Network Print Monitor for Windows NT
n
QMS Remote Console support
n
Start-up page, printer—CrownNet entries added
n
Status page, printer—CrownNet entries added
n
Printer-based accounting
n
Printer resident web pages
QMS CrownNet System Administrator's Guide
CrownNet
Specifications
Networks and Protocols
Ethernet
n
EtherTalk (Phase 2)
n
OS/2 LAN Manager/LAN Server/Microsoft (NetBIOS/NetBEUI)
n
NetWare (IPX/SPX)
n
TCP/IP (including AIX, BSD, HP-UX, and SYS V systems)
Token-Ring
n
OS/2 LAN Manager/LAN Server (NetBIOS/NetBEUI)
n
NetWare (IPX/SPX)
n
TCP/IP (including AIX, BSD, HP-UX, and SYS V systems)
Network Attachments
n
10Base2 (thin-wire) Ethernet via BNC connector
n
10Base 5 (thick-wire) Ethernet via AUI connector
n
10BaseT/100BaseT (twisted-pair) Ethernet via RJ45 connector
n
Shielded twisted-pair Token-Ring via IBM Type 1-compliant cable
n
Unshielded twisted-pair Token-Ring via Type 3-compliant cable
Network Speed—Token-Ring
n
4 Mbit/sec
n
16 Mbit/sec
Technical Specifications
B-3
EtherTalk
Specifications
EtherTalk Specifications
Connections
n
Conventional—1
n
PAP (Printer Access Protocol) spooling—4
Features
n
ADSC 2.0 (Adobe Document Structure Convention) support
n
Chooser support
n
QMS CrownAdmin 3 for Macintosh support
n
Font list—dynamic
n
LaserWriter version 6, 7, and 8 support
n
Printer naming utility
n
Reverse channel
n
QMS Remote Console support
n
Zone names—Configurable, full compliance with AppleTalk zone
naming conventions
Protocols
B-4
n
AARP (AppleTalk Address Resolution Protocol) support
n
ATP (AppleTalk Transaction Protocol) support
n
NBP (Name Binding Protocol) support
n
PAP (Printer Access Protocol) spooling support
n
RTMP (Routing Table Maintenance Protocol) support
n
ZIP (Zone Information Protocol)
QMS CrownNet System Administrator's Guide
OS/2 LAN
Manager/LAN
Server
Specifications
OS/2 LAN Manager/LAN Server
Specifications
Connections
n
Multiple queues supported
n
Multiple servers supported
OS/2 Features
n
QMS CrownNet Manager for OS/2 support
n
QMS CrownAdmin 3 for OS/2 support
n
Help—OS/2 style, context sensitive
n
IBM LAN Server Version 1.3 and above running on OS/2 1.2 and
above
n
Job completion notification
n
Job error detection, reporting, and logging
n
Microsoft LAN Manager Version 2.0c and above running on OS/2
1.2 and above
n
NPS Manager support
n
OS/2 Spool support
n
Pipes support
n
Printer chooser utility
n
Program/Print Manager support
n
QMS Remote Console support through QMS CrownAdmin 3
n
Security—Multiple levels
n
Separator page support
Technical Specifications
B-5
Microsoft
Windows
Network
Features
Microsoft Windows Network
Features
n
QMS CrownNet Print Utility for Windows support
n
QMS CrownAdmin 3 for Windows support
n
Help—Windows style, context-sensitive
n
Microsoft Windows 3.1 with LAN Server/LAN Manager Workstation Service
n
Windows for Workgroups 3.11, Windows NT 3.5 and greater,
or Windows 95 with Microsoft Windows Network (NetBIOS/
NetBEUI)
n
QMS Network Print Monitor for Windows 95 and Windows NT
n
Job completion notification
n
Job error detection and reporting
n
Microsoft Windows Print Manager and Control Panel support
Protocols
n
NetBEUI (NetBIOS Extended User Interface) support
n
NetBIOS support
n
TCP/IP support
NetWare Specifications
Bindery Connections
n
B-6
Print server
-
File servers—16 simultaneous
-
Print queues—64
QMS CrownNet System Administrator's Guide
NetWare
Specifications
NDS Connections
n
Print server
-
File servers—16 simultaneous
-
Print queues—64
n
RPrinter and NPrinter—total of 8 simultaneous in any combination
n
PServer and RPrinter/NPrinter active simultaneously
Features
n
Novell YES certified
n
Copies—NetWare count support
n
QMS CrownAdmin for DOS and CrownAdmin 3 for AIX, HP-UX,
Macintosh, OS/2, Solaris, SunOS, and Windows support
n
Dynamic timeouts
n
Encrypted password support
n
File server discovery on reboot
n
Frame types—Automatic sensing of IEEE 802.2, IEEE 802.3,
SNAP, IEEE 802.5 and 802.5 SNAP for Token-Ring, and Ethernet
II frame types
n
Job check interval—configurable
n
NCP burst mode support
n
Job completion notification—NetWare notify support
n
NetWare banner page support
n
NetWare 2.2, 3.11, 3.12, 4.x, 5.x, NDS, NDPS Legacy Printers
and portable NetWare compatibility
n
QMS header page support
n
QMS Remote Console support
n
Routing of outgoing data
n
Sideband printing
Technical Specifications
B-7
TCP/IP
Specifications
Protocols
n
IPX (Inter Network Packet Exchange)
n
NCP (NetWare Core Protocols)
n
RIP (Routing Information Protocol)
n
SAP (Service Advertising Protocol)
n
SPX (Sequential Packet Exchange)
n
NDS (Novell Directory Services)
TCP/IP Specifications
Connections
n
FTP (File Transfer Protocol)—4
n
LPD (Line Printer Daemon)—4
n
Telnet—8
n
Transport1—8
Features
B-8
n
Accounting support
n
QMS CrownAdmin for DOS and CrownAdmin 3 for AIX, HP-UX,
Solaris, SunOS, Macintosh, OS/2, and Windows support
n
Gateway support
n
HOST.EQ support
n
IP packet reassembly
n
Password protection via PASSWORD.FTP file
n
Printer status via lpq (Line Printer Queue)
QMS CrownNet System Administrator's Guide
TCP/IP
Specifications
n
qef support
n
Reverse channel support
n
SNMP support
n
STATUS1 (QMS) support
n
Subnet mask support
n
TCP (Transmission Control Protocol) windowing
n
Telnet options support
n
TRANSPORT1 (QMS) support
n
QMS UNIX Host Software support
n
Requirements for Internet Hosts—Communication Layers
n
Requirements for Internet Hosts—Application and Support
n
Wollongong’s Pathworks compatibility
FTP
n
Password protection via PASSWORD.FTP file
n
Simultaneous gets—1
n
Simultaneous logins—4
n
Simultaneous mputs—1
n
Simultaneous puts—1
n
Timeouts—Fixed
Protocols
n
ARP (Address Resolution Protocol)
n
BOOTP (Boot Protocol)
n
ECHO
n
FTP (File Transfer Protocol)
n
ICMP (Internet Control Message Protocol)
Technical Specifications
B-9
TCP/IP
Specifications
n
IP (Internet Protocol)
n
RARP (Reverse Address Resolution Protocol)
n
SNMP (Simple Network Monitoring Protocol)
n
TCP (Transmission Control Protocol)
n
Telnet
n
UDP (User Datagram Protocol)
SNMP
n
MIB II compliant
n
QMS MIB
n
Traps—5 reports to up to 5 NMSs
Telnet
n
Connection timeout—None
n
QMS Remote Console support
n
Simultaneous connections—8
n
Time mark
v
B-10
QMS CrownNet System Administrator's Guide
C
SNMP and TCP/IP
Concepts
In This Appendix . . .
n
“SNMP” on page C-2
n
“TCP/IP” on page C-5
n
“TCP/IP Accounting and Reverse Channel” on page C-8
Introduction
Introduction
This chapter first provides a brief overview of SNMP, and then it discusses several TCP/IP concepts, including subnetting and subnet
masks, internet routing and gateways, and Class A, B, and C, Internet
addresses. Terms are defined in the glossary.
SNMP
A manageable network is composed of one or more Network Management Stations (NMSs) and a group of agents. The NMSs are systems responsible for managing the network; an agent is software or a
networked device that forwards information to the NMSs. With the
CrownNet interface daughterboard installed, your printer performs the
functions of an agent.
SNMP (Simple Network Management Protocol), part of the suite of
Internet protocols, is a standard message-handling protocol used to
monitor internet networks and gateways. SNMP allows each NMS to
access management information (such as job, bin, interface, emulation) on an agent and, in some instances, to change that information.
Each request by an NMS for information on an agent is accompanied
by a community name, and a password that allows the manager
access to that information. All of the management information available on an agent is referred to as the Management Information Base
(MIB).
The QMS agent is RFC 1157 compliant. Therefore, it supplies information according to the MIB-II definition.
Traps
While an NMS usually explicitly requests information from an agent,
agents can also send information to a manager without an explicit
request. This is called trapping. Traps are unsolicited, asynchronous
messages from agents to NMSs. They alert the NMS to changes that
C-2
QMS CrownNet System Administrator's Guide
SNMP
occur on the agent's device and about which the NMS should know
(for example, a media jam).
Since these messages are generated by the agent, it is mandatory
that the addresses of these NMSs be defined so the agent will know
where to send the information. Up to five NMSs can be configured
through the SNMP Config submenu. When a printer error occurs, the
agent sends the information to each of the defined management stations.
Communities and Community Names
A community is a group of agents managed by an NMS. A community
name is a password that enables SNMP access to the agent.
A community name is associated with an NMS address. For the NMS
to gain access to the agent, the correct community name must be
supplied when connecting. Each community name can be assigned
different privileges. Community names are identified through the
printer's SNMP Config submenu.
QMS-Specific Management Information Base
(MIB)
The Management Information Base (MIB) is the information on an
agent that can be accessed via SNMP. It can also be imported into
other printer management systems.
The following groups are defined in the QMS MIB. Consult the QMS
MIB for object declarations within these groups.
Group
Notes
qmsInc
This is the top level group
qmsUIH
This is the second level. All of the following
groups are the third level under this one.
qmsSystem
Contains information on the printer system
such as, printer model, printer name.
qmsMemory
Memory client configuration parameters.
SNMP and TCP/IP Concepts
C-3
SNMP
Group
Notes
qmsloCtl
Front end parameters.
qmsHTTP
Printer web page parameters.
qmsloTimeOuts
Printer timeout parameters.
qmsloPages
Special page parameters.
qmsSerial
Optional serial interface parameters.
qmsParallel
Parallel interface parameters.
qmsEngine
Print engine parameters. Varies depending
on the model of printer.
qmsAccounting
Printer-based accounting parameters.
qmsScanner
Optional scanner parameters.
qmsPS
Printer’s PostScript parameters.
qmsHPGL
HPGL emulation parameters.
qmsHPPCL
HPPCL emulation parameters.
qmsDECLN03
Optional DEC LN03 emulation parameters.
qmsQUIC2
Optional QUIC2 emulation parameters.
qmsLinePrinter
Optional Lineprinter emulation parameters.
qmsTIFF
Optional TIFF emulation parameters.
qmsCALS
Optional CALS emulation parameters.
qmsCGM
Optional CGM emulation parameters.
qmsRel
This is a second level. The following groups
are under this level.
qmsPrinter
Printer configuration parameters.
qmsIF
CrownNet configuration parameters.
qmsConfig
Configuration menu parameters
Changing Printer Configuration via SNMP
You can use SNMP, rather than the printer’s control panel, CrownAdmin 3, or Remote Console, to change the CrownNet interface’s configuration.
C-4
QMS CrownNet System Administrator's Guide
TCP/IP
»
Note: Some NMSs require settings to be identified as integers rather
than as strings. If this is necessary, check the MIB for the integer
corresponding to the desired setting.
Example
This example shows how to change the printer’s default EtherTalk
connection from Both to Spooling.
1
Change the value.
Set
enterprises.qmsInc.qmsRel.qmsIF.qmsIFSetup.qmsIFApple.qmsIFAppleTalkMenu.altkConnType
to Spooling.
2
Make the change permanent (save it to NVRAM).
Set
enterprises.qmsInc.qmsRel.qmsIF.qmsIFAdmin.qmsIFAdminMenu.qmsIFAdminConfigStatus
to configSaveRequest.
3
Reset the printer.
Set
enterprises.qmsInc.qmsRel.qmsIF.qmsIFAdmin.qmsIFAdminMenu.qmsIFAdminUnitStatus
to hardReset.
TCP/IP
Subnetting
One of the ways a single network address can span multiple physical
networks is through subnetting, which divides the host part of an
internet address into a physical network part and a host part. In other
SNMP and TCP/IP Concepts
C-5
TCP/IP
words, it creates a hierarchical address, which identifies a subnet
within an internet and then a host within a subnet.
The main advantage of subnetting is that it accommodates large
growth since a given gateway does not need to know as much detail
about distant destinations as it does about local ones.
Subnet Masks
»
Note: If the subnet mask remains set to the default
(000.000.000.000) in the Administration/Communications/Network/
TCP/IP/Subnet Mask menu, the CrownNet interface provides
automatic sensing of gateways. If you identify a subnet mask, this
automatic sensing is disabled.
If a subnet address is used to identify a host, a corresponding 32-bit
subnet mask must also be designated. Like internet and subnet
addresses, the subnet mask is written in binary form for the network.
Bits are set to 1 if the network treats the corresponding bit in the internet address as part of the network address, and to 0 if it treats the bit
as part of the host identifier. For example, the binary subnet mask
11111111 11111111 11111111 00000000
specifies that the first three groups of eight digits in the internet
address identify the network and subnet and that the fourth group
identifies the host on that subnet. However, these numbers are more
commonly written in decimal form. For example, the binary subnet
mask above would be written in decimal form as
255.255.255.0
Internet Routing
Once the internet address, subnet addresses, and subnet masks are
in place, information can be sent, or routed, to any destination in the
internet. Both hosts and gateways participate in the routing process.
If information is sent between two devices on a single physical network, or subnet, no gateways are involved. The sending device
encapsulates the datagram in a physical frame, binds the destination
C-6
QMS CrownNet System Administrator's Guide
TCP/IP
internet address to a physical hardware address, and sends the
resulting frame directly to the destination.
If the information is sent between two devices on two different physical networks, however, the internet gateways form a cooperative,
interconnected structure. Datagrams pass from gateway to gateway
until they reach a gateway that can deliver them directly to a device
on that physical network.
Class A, B, and C Internet Addresses
TCP/IP defines a means for the network administrator to configure
the network that best suits the network environment at a site. One
method is to define the 32-bit TCP/IP network address in terms of the
number of networks and the number of hosts at the site. The network
address is partitioned into a network part and a host part.
There are 3 common partitions—Class A, Class B, and Class C. The
classification is done by the highest order bits. For example, a 0 in the
highest order bit of the 32-bit address indicates that the address is
Class A. Thus, the next 7 bits constitute the network address, and the
last 24 bits form the host address. The high order bits also constitute
the network mask for the Class A address.
The following table identifies the differences between Class A, B, and
C addresses.
Class Uses
A
B
C
Sites with few
networks and
many hosts
Sites with some
networks and
some hosts
Sites with many
networks and
few hosts
Highest
Order
Bits
(Binary)
0
Network
Address
Size
Host
Network Mask
Address (Hex)
Size
7 bits
24 bits
0xFF000000
10
14 bits
16 bits
0xFFFF0000
110
21 bits
8 bits
0xFFFFFF00
SNMP and TCP/IP Concepts
C-7
TCP/IP
Accounting and
Reverse
Channel
TCP/IP Accounting and
Reverse Channel
The qef Command
The QMS qef command allows you to manage TCP/IP accounting
and reverse channel information.
»
Note: TCP/IP accounting/reverse channel is available only on some
printers. The QMS CrownNet interface determines if the motherboard
supports this feature.
Syntax
To use the qef command, type
qef options↵
where options is replaced by the appropriate options from the following table.
Options
The following options are available for the QMS qef command.
-a
Enables an “alternative” format for the status messages
appearing in the log files. This format consists of a string of
numbers that identify the date, as well as a more
standardized format for the status field and printer error
messages. Selecting this option automatically enables the -r
option.
-b revchanjob Indicates the filename to be used for storing reverse channel
information for the most recent job. This file is overwritten on
a job-by-job basis. revchanjob may be the same name as
jobfile, allowing you to keep the accounting job information
and the reverse channel job information in the same file.
Omission of this flag and argument indicates that the
revchanjob file will not be built. If both this flag and the -B
flag are omitted, no reverse channel information is logged.
C-8
QMS CrownNet System Administrator's Guide
TCP/IP
Accounting and
Reverse
Channel
-B revchanlog Indicates the filename used for storing the reverse channel
log. This file is kept from job to job and contains the
cumulative information from each revchanjob file. This file is
not purged by the UNIX utilities. It is the user's responsibility
to keep this file from growing too large. revchanlog may be
the same name as logfile, allowing you to keep the
accounting log information and the reverse channel log
information in the same file.
Omission of this flag and argument indicates that the
revchanlog file will not be built. If both this flag and the -b flag
are omitted, no reverse channel information is logged.
-f filename
Indicates the name of the file to be transferred.
Omission of this flag indicates that standard input will be
used. Information is logged.
-g time
Gives the time (in seconds) between each status request.
The range is from 0 to 60. Values greater than 60 are
truncated to 60, and values less than 0 are converted to 0.
If this argument is omitted, the default value (5 seconds) is
used.
-h host
Indicates the host name of the printer which later will be
transferred. This should match the entry in the /etc/hosts file.
-j jobfile
Indicates the job file to be generated. This file contains the
cumulative printer status information over an entire job. This
file is overwritten on a job-by-job basis.
Omission of this flag and argument indicates that the job file
will not be built.
-l logfile
Indicates the log file to be generated. This file is kept from
job to job, and contains the cumulative information that was
contained within each job file. This file is not purged by the
UNIX utilities. It is the user's responsibility to keep this file
from growing too large.
Omission of this flag and argument indicates that the job file
will not be built.
SNMP and TCP/IP Concepts
C-9
TCP/IP
Accounting and
Reverse
Channel
-o
Turns off accounting and reverse channel by setting qef
back to “original” mode. Jobs executed by qef in original
mode do have their status or reverse channel information
written to the job and log files. (The non-accounting qef
status messages (such as Job transmission
completed and Spooler terminated
communication continue to be written to the regular [nonaccounting] status and log files.)
If both accounting and reverse channel are disabled during
an addprt session, this option is set.
-p port#
Allows you to select a port number (other than a default of
35) for communication between the CrownNet interface
utilities and the CrownNet interface.
-r
Causes the “time” field for each status reply to be displayed
in a real-time (time of day) format. The real-time value is
obtained from the host.
If -r is omitted, the time field is displayed as a “delta” time
(the elapsed number of seconds, minutes, hours from the
beginning of the job up to the time of the current status
reply). The delta time format is probably more useful in
determining total printing time for a given job.
s statfile
Indicates the status file to be generated. This file contains
only one line of information and is overwritten by each status
change in a job. The main purpose of this file is to allow
users to display printer status using the UNIX lpq utility.
-v
Indicates that verbose mode is to be used. Without this flag,
only the last accounting status entry is placed in both the job
and log files. (This is used to limit the size of these files while
still reporting necessary information regarding accounting.)
If this flag is supplied, status information that is different from
the previous status information is stored in the job and log
files.
Accounting Information Format
The formatting of the information sent to each file is done by the UNIX
Host Software. This allows you to customize the output. The statusC-10
QMS CrownNet System Administrator's Guide
TCP/IP
Accounting and
Reverse
Channel
gathering software does not accommodate foreign languages other
than to reproduce motherboard-generated foreign language printer
error strings. Two formats are supplied: standard and alternative.
Standard Format
The standard format is
%%[status: s; pagecount: p; interface: i:hostname; user: u; title:
T; time: t]%%
The following list provides more information about these variables:
status: s
Printer status. Valid printer status messages are
Idle
Busy
Interpreting
Printing
Rasterizing
Spooling
Terminating
pagecount: p
The number of the page currently being processed. The last
reported value (when the printer is idle) is the total number
of pages for the job being printed.
interface: i
The interface being used.
hostname
The name of the printer to which the job was sent.
user: u
The user sending the job (as indicated by the DOC %%For
command). If the %%For command is missing, u is replaced
by “Unknown.”
title: T
The title of the job as given (as indicated by the DOC
%%Title command. If the %%Title command is missing, T
is replaced by “Unknown.”
time: t
The real time as determined by the host’s clock or the delta
time as determined by the CrownNet interface.
Example—This is an example of standard format output:
%%[Status: printing; pagecount: 12; interface:Ethernet:q33;
user: fred; title: accounting.doc; time: 01:02:03]%%
Errors—Errors are reported as
SNMP and TCP/IP Concepts
C-11
TCP/IP
Accounting and
Reverse
Channel
%%[PrinterError: string]%%
where string is a description of the problem. The errors vary according to the printer model. However, a typical example is
%%[PrinterError: ADJUST INPUTBIN]%%
Since it is possible that the exact same status be returned each time
the status request is made, duplicate messages are discarded.
Alternative Format
This alternative format allows you to create a utility to scan the log
files automatically and to assemble the data. The format of the command is
tttttttttt%%[status: s; source: i:hostname; pagecount: p; user: u; title:
T]%%
The following list provides more information about these variables:
tttttttttt
A string of numbers indicating real time. For example,
0215155656 indicates “Mon Feb 15 15:56:56 CST 1996.”
status: s
Printer status. Valid printer status messages are
idle
busy
processing
rasterizing
spooling
C-12
source: i
The interface being used.
hostname
The name of the printer to which the job was sent.
pagecount: p
The number of the page currently being processed. The last
reported value (when the printer is idle) is the total number of
pages for the job being printed.
user: u
The user sending the job (as indicated in the DOC %%For
command). If the %%For command is missing, u is replaced by
“Unknown.”
title: T
The title of the job (as indicated by the DOC %%Title
command). If the %%Title command is missing, T is replaced
by “Unknown.”
QMS CrownNet System Administrator's Guide
TCP/IP
Accounting and
Reverse
Channel
Example—This is an example of the alternative format output:
0215155656%%[Status: busy; source:Ethernet:q33; pagecount: 12; user: fred; title: accounting.doc]%%
Errors—Errors are reported in the format
tttttttttt%%[PrinterError: string]%%
where tttttttttt is a string of numbers indicating real-time, and string is
a description of the engine problem. This information varies according
to printer model. However, an attempt is made to search for key words
in the error string returned by the printer to provide a subset of basic
error messages that is identical for several slightly different error
strings returned by the printer (for example, paper jam, paper out).
Again, this is done to facilitate easy automatic parsing of the log file.
(As mentioned above, no support is provided for foreign languages,
and no special subset of error messages is generated within the log
files if the printer's message window is set to a language other than
English.) For example, a paper feed jam is reported as
0215155656%%[PrinterError:paper entry misfeed]%%
and any other type of paper jam as
0215155656%%[PrinterError:paper jam]%%
Since it is possible that the same status is returned each time that the
status request is made, duplicate messages are discarded.
Reverse Channel Information Format
The reverse channel information does not require formatting by the
host software; it is stored in the log file in the form returned by the
PDL interpreter.
For example, a PostScript error might be returned as
%%[ Error: undefined; OffendingCommand: junk ]%%
The format of other information is entirely dependent on the PDL
code used to generate it. For example, an informative string containing PostScript pagecount information might be returned as
%%[ status: starting job; pagecount: xxxx; otherstring ]%%
SNMP and TCP/IP Concepts
C-13
TCP/IP
Accounting and
Reverse
Channel
in response to the following PostScript code:
(%%[ status: starting job; pagecount: ) print
statusdict /pagecount get exec =print
(; otherstring ]%%) print
or
%%[status: finished job; pagecount: xxxx; ]%%
in response to the following PostScript code:
(%%[ status: finished job; pagecount: ) print
statusdict /pagecount get exec =print
( ]%%) print
where xxxx represents the printer's page count since initial powerup
with the current code revision (in other words, it is identical to the
“Faces Printed” value from the start-up page).
Spooling
Since qef requests accounting status from the printer until the job is
completely finished and the printer is idle, spooling is effectively eliminated. This reduces printer speed.
Reverse channel also requires spooling to be disabled.
Accounting Packet Format
The accounting status information is transferred from the printer to
the host in UDP packets which contain the following fields:
C-14
Field
Data Type
Description
status
Integer
Represents the status of the job (see the
following table).
page
Integer
Indicates the current logical page count.
interface
Integer
Indicates the current interface (where decimal 16
is the optional I/O).
sheet count Integer
Indicates the current physical page count.
job id
Represents the job I.D. on the printer.
Integer
QMS CrownNet System Administrator's Guide
TCP/IP
Accounting and
Reverse
Channel
byte size
Integer
Gives the byte count of the job (not currently
implemented).
emulation
Integer
Returns the emulation selected for the job (not
currently implemented).
name
String
Identifies the owner of the job.
title
String
Identifies the title of the job.
Each value is separated by a linefeed within the ASCII string of the
UDP packet. Some information returned is not recorded to the status
file.
The following table maps text descriptions to the integer reported in
the UDP packet. The status can be found by masking the status
returned with the following hex keys. More than one of these conditions can occur at one time on a single job.
Status
Hex key
Waiting
0x20
Terminating
0x10
Printing
0x8
Rasterizing
0x4
Interpreting
0x2
Spooling
0x1
Reverse Channel Packet Format
The reverse channel information is then transferred from the printer to
the host in UDP packets, each consisting of a string of characters.
This string contains the reverse channel information exactly as it was
generated by the PDL interpreter.
v
SNMP and TCP/IP Concepts
C-15
D
CrownNet Menus
In This Appendix . . .
n
“Entering the CrownNet Menu” on page D-2
n
“Common Menu” on page D-3
n
“EtherTalk Menu” on page D-4
n
“Lan Manager Menu” on page D-5
n
“NetWare Menu” on page D-6
n
“TCP/IP Menu” on page D-7
Introduction
Introduction
Use the following menu flowcharts to help find your way around the
CrownNet menu structure.
»
Note: The structure of these flowcharts may vary slightly with older
versions of CrownNet. See your printer documentation for higher level
menus.
Entering the CrownNet Menu
Idle
Administration
Communications
Optional NIC*
CrownNet
Common
Mode
EtherTalk
Emulation
Min K Spool
LanManager
Resident NIC
Def Job Prio
NetWare
PS Protocol
TCP/IP
*Some printers may not have an Optional NIC interface menu.
D-2
QMS CrownNet System Administrator’s Guide
Introduction
Common Menu
This menu gives you choices common to all of the CrownNet communications interfaces.
Idle
Administration
Communications
Optional NIC*
CrownNet
Common
EtherTalk
HW
Address
Spooling
On
On Input Idle
On Idle
Address
Config
Page
No
Yes
LanManager
Factory
Reset
No
Yes
Soft
Reset
No
Yes
NetWare
Ring
Speed
4 Mbps
16 Mbps
TCP/IP
Source
Routing
Auto
Single
All
Off
Ethernet
Speed
Auto
10Mb H/D
100Mb H/D
*Some printers may not have an Optional NIC interface menu.
CrownNet Menus
D-3
Introduction
EtherTalk Menu
Idle
Administration
Communications
Optional NIC*
CrownNet
Common
EtherTalk
Protocol
Disabled
Enabled
LanManager
Network Dent
LaserWriter
QMS RC Res
HP Zoner Res
NetWare
TCP/IP
Connection
Zone Name
Conventional
Spooling
Both
Zone Part 1
Zone Part 2
Default
*Some printers may not have an Optional NIC interface menu.
D-4
QMS CrownNet System Administrator’s Guide
Introduction
Lan Manager Menu
Idle
Administration
Communications
Optional NIC*
CrownNet
Common
EtherTalk
Protocol
Disabled
Enabled
LanManager
NetWare
Printer Name
Default
TCP/IP
Yes
No
*Some printers may not have an Optional NIC interface menu.
CrownNet Menus
D-5
Introduction
NetWare Menu
Idle
Administration
Communications
Optional NIC*
CrownNet
Common
Protocol
EtherTalk
Config Pserver
Disabled
Enabled
File Srv Name 1
File Srv Name 2
File Srv Name 3
Default
PServer Name 1
PServer Name 2
PServer Name 3
Job Check Delay
Conf Check Delay
Burst Mode
PServer Context 1
PServer Context 2
PServer Context 3
LanManager
R/N Printer #1- 8
Printer Slot #
PServer Name 1
PServer Name 2
PServer Name 3
Default
NetWare
Printer Name
Printer Name 1
Printer Name 2
Printer Name 3
Default
TCP/IP
Frame Type
802.3 IPX Addr
Ether 2 IPX Addr
802.2 IPX Addr
SNAP IPX Addr
802.5 IPX Addr
*Some printers may not have an Optional NIC interface menu.
D-6
QMS CrownNet System Administrator’s Guide
Introduction
TCP/IP Menu
Idle
Administration
Communications
Optional NIC*
CrownNet
Common
EtherTalk
Disabled
Enabled
Protocol
LanManager
Accnting/Rev
Chan
Internet
Address
Disabled
Enabled
Accnting
Timeout
Subnet
Mask
NetWare
TCP/IP
SNMP
NMS 1-5
Community
Internet
Address
Access
Port
Assignment
Default
Router
Remove
Passwords
No
Yes
Remove
Hosts
No
Yes
Secure
Files
No
Yes
LPD
Banner
Disabled
Enabled
BOOTP
Disabled
Enabled
RARP
Disabled
Enabled
Read
Write
Trap
Write-Trap
Read-Trap
None
*Some printers may not have an Optional NIC interface menu.
v
CrownNet Menus
D-7
Glossary
10Base2
An IEEE standard for thin-wire Ethernet networks. It provides 10 megabits
(10 million bits) transmission and Baseband signaling, and it has a maximum length of 607 feet (185 meters) per coax segment. See also thin-wire
Ethernet cable.
10Base5
An IEEE standard for thick-wire Ethernet networks. It provides 10 megabits
(10 million bits) transmission and Baseband signaling, and it has a maximum length of 1640 feet (500 meters) per coax segment. See also thickwire Ethernet cable.
10BaseT
10BaseT
An IEEE standard for twisted-pair Ethernet networks. It provides 10 megabits (10 million bits) transmission and Baseband signaling, and it is unshielded. See also twisted-pair Ethernet cable.
100BaseT
An IEEE standard for twisted-pair Ethernet networks. It provides 100
megabits (100 million bits) transmission and Baseband signaling, and it is
unshielded. See also twisted-pair Ethernet cable.
Agent
See network management agent.
AppleTalk
A local area network protocol developed by Apple Computer that can be
used by both Apple and non-Apple computers. It operates on a bus topology
at 230.4 kilobits (230,400 bits) per second and supports up to 254 nodes
over a distance of 984 feet (300 meters) on twisted-pair cabling known as
LocalTalk cable. See also LocalTalk.
ARP
Address Resolution Protocol, the Internet protocol used to bind a high-level
Internet address to a low-level physical hardware address. ARP works
across a single physical network only and is limited to networks that support
hardware broadcast.
AUI Connector (Attachment Unit Interface)
A type of network connector used with thick-wire Ethernet cable. See thickwire Ethernet cable.
Backbone Network
A transmission facility designed to interconnect low-speed distribution
channels or clusters of dispersed user devices.
Baseband Network
A type of local area network that carries a single channel of communication
signals.
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QMS CrownNet System Administrator's Manual
Daughterboard
BNC Connector
A type of network connector used with thin-wire Ethernet cable. These
connectors lock together when one is inserted into another and then rotated
90°. See thin-wire Ethernet cable.
BOOTP (Bootstrap Protocol)
An application-level protocol used for reading UNIX operating environment
parameters (such as the printer’s Internet address) at printer startup.
Coaxial Cable
A cable consisting of a center wire inside an insulated cylindrical shield.
The shield minimizes electrical and radio frequency interference. Also
called coax or coax cable. See also thick-wire Ethernet cable and thin-wire
Ethernet cable.
Community
A group of SNMP agents managed by an NMS (Network Management
Station).
Community Name
A password that enables SNMP access on an agent.
Community Profile
That portion of the managed objects on an agent that a member of the
community is allowed to manipulate.
Concentrator
A communications device that combines signals from multiple sources,
such as network workstations and printers, into one or more signals before
sending them to their destination.
Datagram
The basic unit of information passed along a TCP/IP network. It contains
source and destination addresses as well as data.
Daughterboard
A printed circuit board that attaches to another circuit board (often the main
system board, or motherboard) to provide additional functionality or performance.
Glossary
G-3
Dedicated
Workstation
Dedicated Workstation
A computer on a network that is used to run only one network application.
For example, a workstation that serves only as a print server is a dedicated
workstation.
Default
The value or setting built in to a system or program. Default settings can
usually be changed.
Drop Cable
In a local area network, a cable that connects a network device to the main
network cable (or bus).
ELAP
See EtherTalk Link Access Protocol (ELAP).
Ethernet
A linear local area network developed by Xerox in 1976. Presently an
industry standard, Ethernet operates on a bus topology and uses CSMA/
CD (Carrier Sense Multiple Access with Collision Detection) to regulate
traffic. Each device, or node, is connected by either thin or thick coaxial
cable or twisted-pair wiring. Based on the IEEE 802.3 standard, Ethernet
operates at 10 megabits (10 million bits) per second. See also thick-wire
Ethernet cable, thin-wire Ethernet cable, and twisted-pair Ethernet cable.
Ethernet Address
A unique address assigned to each device on an Ethernet network.
EtherTalk
A type of AppleTalk network that uses AppleTalk protocols on Ethernet
cabling. It is actually a combination of the AppleTalk protocol and the
EtherTalk Link Access Protocol (ELAP). See also EtherTalk Link Access
Protocol (ELAP).
EtherTalk Link Access Protocol (ELAP)
The protocol used in an EtherTalk network. It is responsible for the
transmission of data across the cabling and ensures data integrity during
transmission.
G-4
QMS CrownNet System Administrator's Manual
Interface
FIFO
An acronym for “first-in, first-out.” FIFO is a method of processing a print
queue in which items are removed in the same order in which they were
added.
File Server
A network computer, often with a large hard disk, that not only stores files
but also controls communication among workstations and manages shared
resources such as printers and hard disks.
Float Memory
Memory that can be allocated as necessary. When an interface has used
its default allotment, it may use any available float memory to spool
additional data. Float memory is allocated in a first-in, first-out (FIFO)
manner.
Gateway
A computer that attaches to two or more dissimilar networks and passes
data from one to another. Data is routed from gateway to gateway until it
can be delivered to its final destination directly across one physical network. Each gateway has two addresses—one for each network that it
connects. See also router.
Handshake
The signal exchange of readiness between two devices (for example, a
computer and a printer) to send or receive data.
IEEE
Institute of Electrical and Electronics Engineers, an organization of engineering and electronics professionals.
IEEE 802 Standards
A set of standards developed by the Institute of Electrical and Electronics
Engineers to define methods of access and control on local area networks.
Interface
A shared boundary defined by common physical interconnection characteristics, signal characteristics, and meanings of interchanged signals.
Glossary
G-5
Interface Card
Interface Card
Internal hardware used to link a workstation or printer physically to a LAN
cable.
Internet
One or more networks connected by intelligent nodes, each of which is
referred to as an Internet routers (IR). See also router
Internet Address
A 32-bit address assigned to hosts connected to a TCP/IP network. It
consists of an Internet part and a local part. While this address is expressed
to the network in binary form, it is usually written in decimal form. For
example, the binary Internet address
10000000 00001010 00000010 00011110
is written as follows in decimal form:
128.10.2.30
IP (Internet Protocol)
Internet Protocol, the Internet standard protocol that defines the Internet
datagram as the unit of information passed across the Internet and provides
the basis for connectionless, best-effort packet delivery service. The Internet protocol suite is often referred to as TCP/IP because IP is one of the
two most fundamental protocols.
LLAP
See LocalTalk Link Access Protocol (LLAP).
Local Area Network (LAN)
A data communication system providing physical connectivity and shared
resources of devices operating in the same general area.
LocalTalk
Cabling for local area networks using the AppleTalk protocol. See also
AppleTalk.
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QMS CrownNet System Administrator's Manual
PAP (Printer
Access
Protocol)
LocalTalk Link Access Protocol (LLAP)
The link-level protocol used in an AppleTalk network. It is responsible for
transmission of data across the cabling and ensures data integrity during
transmission.
Management Information Base (MIB)
The information on an agent that can be accessed via SNMP.
Manager
See Network Management Station (NMS).
Motherboard
The main circuit board containing the primary components of a computer
system.
Network
A group of computers and other devices connected by some type of
communication facility.
Network Administrator
The person in charge of operating a network. Also called a system administrator.
Network Management Agent
A device exchanges network management information with an NMS; also
referred to as an agent.
Network Management Station (NMS)
The system responsible for managing the network; also referred to as a
manager. The QMS CrownNet interface supports up to five NMSs.
Node
A device attached to a network.
PAP (Printer Access Protocol)
The AppleTalk protocol that manages interaction between workstations
and print servers. It handles connection setup, maintenance, and termination as well as data transfer.
Glossary
G-7
PConsole (Print
Console)
PConsole (Print Console)
The NetWare Print Console utility that lets you set up print servers, set up
print queues, and control network printing.
PING
Packet Internet Groper, a program used in the Internet to test reachability
of destinations by sending them an ICMP echo request and waiting for a
reply.
Port
The connector at the back of a computer to which a printer, hard disk, or
network cable is connected.
Print Queue
A list of print jobs on the file server waiting to be printed. Each print job must
be sent to a print queue for storage until the print server is ready to send
the job to the printer for printing.
Print Server
A hardware or software product that services a network print spooler and
sends the print data to a printer.
Print Spooler
A hardware and/or software application that intercepts print jobs sent to a
printer, temporarily storing the jobs on a disk until the printer is ready to
print them. In this way, the print spooler frees the workstation to do other
work. Because the print spooler performs all handshaking (a signal exchange of readiness to send or receive data) that occurs during printing, it
releases the workstation early from the process so that it may be used to
perform other tasks.
Printer Access Protocol
See PAP (Printer Access Protocol).
Protocol
A set of rules that govern communication between computers. These rules
apply to data format and the timing of messages sent and received.
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QMS CrownNet System Administrator's Manual
Subnet
RARP (Protocol)
rarp (Reverse Address Resolution Protocol) is a low-level transport layer
protocol that reads the Internet address at printer startup.
Remote Console
Software that allows you to access printer information and change printer
configuration settings from any workstation on the network
Remote Printer
A printer connected directly to a network rather than to a workstation and
shared by all network users.
RJ45 Connector
A type of network connector used with twisted-pair Ethernet cable.
Router
A computer that attaches to two or more similar networks and passes data
from one to another. To accomplish this, it examines data addresses,
determines the most efficient pathway to the destination, and routes the
data accordingly. Each router has two addresses—one for each network
that it connects. Routers are often referred to as gateways. See also
gateway.
Server
Any device on a network that provides a service. For example, a file server
stores network files and application programs and a print server sends print
data to a printer.
SNMP
Simple Network Management Protocol, the Internet standard messagehandling protocol used to monitor Internet networks and gateways.
Spooler
See print spooler.
Spooler Mapping
A NetWare command that translates the printer number used by an
application into a print queue that NetWare can understand.
Subnet
One physical network within an Internet. See also Internet.
Glossary
G-9
Subnet Address
Subnet Address
The division of the Internet address's local part into a physical network part
and a host part in order for the site to use a single Internet address for
multiple physical networks or subnets. This division of the host part has no
effect on the Internet address when it goes outside of the site. The process
of using subnet addresses is known as subnet addressing, subnet routing,
or subnetting.
Supervisor
The NetWare username for the network or system administrator.
System Administrator
The person in charge of operating a network. Also called a network
administrator.
TCP
Transmission Control Protocol, the Internet standard transport level protocol that allows a process on one device to send a stream of data to a process
on another device.
TCP/IP
Transmission Control Protocol/Internet Protocol, a communication protocol
that allows networked computers to share files and system resources, such
as hard disks and printers.
Thick-Wire Ethernet Cable
Coaxial cable 0.4" (10 mm) in diameter that can connect stations up to 1640
feet (500 meters) apart. See also coaxial cable and 10Base5.
Thin-Wire Ethernet Cable
Coaxial cable 0.2" (5 mm) in diameter that can connect network stations
over a distance of 607 feet (185 meters) apart. See also coaxial cable and
10Base2.
Token
A special signal or short message that circulates continuously among the
nodes of a Token-Ring network. Only the workstation in possession of the
token has the privilege of transmitting information.
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QMS CrownNet System Administrator's Manual
Zone
Token-Ring Network
A LAN ring (or closed loop) topology that uses token passing for data
access. IBM’s Token-Ring network, based on the IEEE 802.5 standard,
operates at 4 or 16 megabits per second (Mbps)
Topology
The physical arrangement and relationship of interconnected nodes and
lines in a network.
Transceiver
A device used for connecting a computer or printer to a network. Short for
transmitter/receiver, a transceiver both transmits and receives signals.
Twisted-Pair Ethernet Cable
Two separately insulated strands of wire twisted together. Twisted-pair
cabling is used to reduce signal interference introduced by a strong radio
source such as a nearby cable. See also 10BaseT.
UDP (User Datagram Protocol)
User Datagram Protocol, the Internet standard protocol that allows an
application on one device to send a datagram to an application on another
device.
View
The objects managed by an agent which are visible to a community.
Workstation
A personal computer connected to a network and used to accomplish
specific tasks using application and utility software. See also dedicated
workstation.
Zone
A subgroup of users within a larger group of interconnected networks.
v
Glossary
G-11
Index
10Base2 G-1
10Base5 G-1
10BaseT G-2
100BaseTX G-2
802 standards, IEEE G-5
802.2 IPX Addr 2-44
802.3 IPX Addr 2-43
802.5 IPX Addr 2-45
A
Access option (SNMP)
Privileges 2-57
Traps C-2
Accnting Timeout submenu 2-52
Accnting/Revchan submenu 2-51
Accounting C-8
Connection timeout 2-51
File format C-10
File format, alternative C-12
File format, standard C-11
Packet format C-14
Spooling C-14
TCP/IP, disabling 2-51
TCP/IP, enabling 2-51
TCP/IP, setting timeout 2-51
Timeout 2-52
Timeout, setting 2-51
Address 7-14
802.2, frame type 2-44
802.3, frame type 2-43
802.5, frame type 2-45
Ether2, frame type 2-43
Ethernet G-4
Gateway 2-49
Hardware, network interface 2-11
Internet 2-47, G-6
Internet, setting via TCP/IP 7-2
Internet, SNMP NMS 2-56
Network 2-47
Router 2-49
SNAP, frame type 2-44
Subnet 2-48, G-10
Address Resolution Protocol G-2
ADMIN directory 7-18
Administrator
Network G-7
System G-10
Agent G-2, G-7
AIX
CrownAdmin 3, opening 4-4
CrownAdmin 3, troubleshooting 9-4
Help 4-8
Online user’s guide 4-8
Troubleshooting 9-12
Troubleshooting CrownAdmin 3 9-4
Version 7-2
Alternative format C-8
AppleTalk G-2
Printer Access Protocol G-7
ARP G-2
Attachment Unit Interface
See AUI connector
AUI connector G-2
B
Backbone network G-2
Backchannel
Reverse channel 2-51
Baseband network G-2
BCP
See Binary Communications Protocol
and PS Protocol
Binary Communications Protocol 2-58
Advantages 2-61
Implementation 2-61
Quoting mechanism 2-60
See also PS Protocol
Bindery File Server
Naming 2-31
Bindery Print Server
Naming 2-33
BNC connector G-3
I-2
bootp 7-3, G-3
BOOTP configuration
Enable/disable BOOTP 2-54
BOOTP menu 2-54
Bootstrap Protocol 7-3, G-3
BSD UNIX 7-24
Troubleshooting 9-12
Buffer, spool 2-5
Burst Mode
Print server 2-35
C
Cable
Coaxial G-3, G-10
Drop G-4
Thick-wire Ethernet G-10
Thin-wire Ethernet G-10
Twisted-pair G-11
twisted-pair G-11
Twisted-pair Ethernet G-11
Capability file, printer 7-25
Card, interface G-6
cat command 7-14, 7-16
cd command 7-17
Chooser, Macintosh
Troubleshooting 9-5
Version 9-6
Coaxial cable G-3
Commands
%%For 7-19
%%Routing 7-20
%%Title 7-19
cat 7-14, 7-16
cd 7-17
dir 7-17
FTP 7-9
ftp 7-10, 7-13
get 7-23
lpc 7-26
lpq 7-27
lpr 7-25, 7-26
mput 7-22
QMS CrownNet System Administrator's Guide—Index
put 7-21, 7-22
pwd 7-16
qpr 7-5
quit 7-11
type 7-21
Common Menu D-3
Common menu 2-4, 2-5, 2-9, 2-14
Config Page option 2-12
Factory Reset option 2-12
HW Address option 2-11
Min K Spool option 2-5
Mode option 2-4
Ring Speed option 2-13
Soft Reset option 2-13
Spooling option 2-10
Community C-3, G-3
Name C-3, G-3
Profile G-3
SNMP NMS 2-55
Community option 2-55
Concentrator G-3
Config Page option 2-12
Config PServer submenu 2-29
Burst Mode 2-35
Default 2-32
File Srv Name 2-31
Job check delay 2-35
Job check delay setting 2-34
NetWare menu 2-29
PServer Context 2-36
PServer Name 2-33
Config RPrinter submenu 2-37
Define RPrinter1-8 submenus 2-37
Configuration
Changes don’t take effect 9-3
Changing settings 2-2
Common menu 2-4, 2-9
Control panel 2-2
CrownAdmin 3 2-2
Ethernet network 2-4, 2-9
EtherTalk menu 2-18
Host, to use LPD 7-24
Menus 2-2
NetWare protocol 2-27
Print server 2-29
Remote Console 2-3
See also specific topics
TCP/IP menu 2-45
Token-Ring network 2-4, 2-9
Configuration page
CrownNet interface 2-12
Connection option 2-21
Both 2-21
Conventional 2-21
Spooling 2-21
Connector
AUI G-2
BNC G-3
RJ45 G-9
Control panel
Configuration 2-2
Macintosh, Troubleshooting 9-5
Conventions, typographic 1-7
CrownAdmin
Troubleshooting, DOS 9-3
CrownAdmin 3
About 4-3
AIX, closing 4-14
AIX, opening 4-4
Closing, AIX 4-14
Closing, DOS 3-4
Closing, HP-UX 4-14
Closing, Macintosh 4-15
Closing, Solaris 4-14
Closing, SunOS 4-14
Closing, Windows 4-14
Configuration 2-2
Configuration buttons 4-9
DOS, closing 3-4
DOS, opening 3-2
EtherTalk zone 4-4
Filters, Macintosh 4-6
HP-UX, closing 4-14
HP-UX, opening 4-4
Macintosh, closing 4-15
Online user’s guide 4-8
QMS CrownNet System Administrator's Guide—Index
I-3
Opening, AIX 4-4
Opening, DOS 3-2
Opening, HP-UX 4-4
Opening, Solaris 4-4
Opening, SunOS 4-4
Opening, Windows 4-4
Printer name, Macintosh 4-7
Remote Console 4-13
Solaris, closing 4-14
Solaris, opening 4-4
SunOS, closing 4-14
SunOS, opening 4-4
Troubleshooting, AIX 9-4
Troubleshooting, HP-UX 9-4
Troubleshooting, Solaris 9-4
Troubleshooting, SunOS 9-4
Troubleshooting, UNIX 9-4
Troubleshooting, Windows 9-4
User’s guide, online 4-8
Windows, closing 4-14
Windows, opening 4-4
CrownNet
Configuration 2-4, 2-9
Configuration page 2-12
NIC installation 2-2
NIC, overview 1-2
Specifications, NIC B-2
CrownNet Administration Utilities
See CrownAdmin 3
CrownNet Manager 5-3, 5-8
CrownNet Manager (OS/2)
Closing, OS/2 5-8
Help menu 5-4
Install menu 5-5
Introduction 5-2
Logfile menu 5-5
Opening, OS/2 5-3
Printing process 5-2
Remove menu 5-6
Status menu 5-6
CrownNet Print Utility 6-2
LAN Server/LAN Manager Workstation
Service 6-2
I-4
Microsoft Windows Network support
6-2
CROWNNET.LOG file 5-5
Current page C-12
Customer Response Center (CRC),
QMS A-3
Customer support, QMS A-2
D
Datagram G-3
Daughterboard G-3
Dedicated workstation G-4
Def Job Prio submenu 2-62
Default G-4
Def Job Prio submenu 2-62
Default job priority 2-62
Default Router submenu 2-49
Network interface, resetting 2-12
Default menu 2-26, 2-40, 2-42
Default option
EtherTalk zone name 2-24
NetWare file server name 2-32
Default Router submenu 2-49
dir command 7-17
Directories, printer
ADMIN directory 7-18
Changing 7-17
DISK directory 7-18
Displaying 7-16
HELP directory 7-18
JOBS directory 7-19
Listing contents 7-17
NO_DOC_CMDS directory 7-19
USR 7-20
DISK directory 7-18
DOC
NO_DOC_CMDS directory 7-19
See also Commands
Documentation
Conventions, typographic 1-7
Overview 1-3
Overview of this manual 1-5
QMS CrownNet System Administrator's Guide—Index
Printer user’s guide 1-4
QMS Crown Remote Console User’s
Guide 1-3
QMS CrownNet 1.19-D Setup Guide
1-3
Relevant 1-4
Standard 1-3
DOS
CrownAdmin 3, closing 3-4
CrownAdmin 3, opening 3-2
CrownAdmin, troubleshooting 9-3
Remote Console, using 3-2
Troubleshooting CrownAdmin 9-3
Drop cable G-4
E
ELAP G-4
EMM386 9-3
Emulation
Network interface 2-5
Emulation option 2-5
Common menu 2-5
Enabling 2-29
Error messages C-8, C-11, C-13
Ether2 IPX Addr 2-43
Ethernet G-4
10Base2 G-1
10Base5 G-1
10BaseT G-2
Address G-4
Cable, twisted-pair G-11
Configuration 2-4, 2-9
See also Network Interface
EtherTalk G-4
Connection submenu 2-21
Disabling 2-18
Enabling 2-18
Icons, troubleshooting 9-5
Menu D-4
Mode submenu 2-18
Printer name 4-7
Protocol, disabling 2-18
Protocol, enabling 2-18
Specifications B-4
Troubleshooting 9-5
Zone G-11
Zone name 2-23
Zone, setting 4-4
EtherTalk Link Access Protocol G-4
EtherTalk menu
Configuration 2-18
Connection option 2-21
Network Ident menu 2-19
Protocol submenu 2-18
Zone Name option 2-23
EtherTalk zone, setting 4-4
Exiting from printer via FTP 7-11
F
Factory defaults
See Defaults
Factory Reset option 2-12
FIFO 2-6, G-5
File format C-13
File server G-5
Name on print server 2-31
Resetting to default 2-32
File Srv Name
For print server 2-31
File Transfer Protocol 7-8
Filename C-9
Filters
Macintosh 4-6
Macintosh, using 4-6
First-in, first-out 2-6, G-5
Flash ROM
System software, updating 9-13
Float memory 2-6, G-5
For command 7-19
Format, status messages C-8
Frame Type option 2-42
802.2 IPX Addr 2-44
802.3 IPX Addr 2-43
802.5 IPX Addr 2-45
QMS CrownNet System Administrator's Guide—Index
I-5
Ether2 IPX Addr 2-43
SNAP IPX Addr 2-44
FTP 7-8
Commands 7-9
Exiting from printer 7-11
Logging in to printer 7-10
Specifications B-9
ftp command 7-10, 7-13
G
Gateway G-5
get command 7-23
Graphics, wrong format
Troubleshooting 9-10
H
Handshake G-5
Hardware address
Network interface 2-11
Header pages 7-19
Help
AIX 4-8
HP-UX 4-8
Solaris/SunOS 4-8
Windows 4-8
HELP directory 7-18
Help menu, CrownNet Manager (OS/2)
5-4
Host address file 7-14
Creating 7-15
Downloading 7-15
Format 7-15
HOST.EQ 7-16
HOST.EQ file 7-15
Listing contents 7-16
Locking 2-51
Removing 2-50
Host table, TCP/IP 7-25
HOST.EQ file 7-15, 7-18
Hostname C-11, C-12
HP Zoner Res option 2-20
HP Zoner Responder 2-20
I-6
HP-UX
CrownAdmin 3, opening 4-4
CrownAdmin 3, troubleshooting 9-4
Help 4-8
Online user’s guide 4-8
Troubleshooting 9-12
Troubleshooting CrownAdmin 3 9-4
Version 7-2
Versions, differences 7-27
HW Address option
Common menu 2-11
I
Icons
EtherTalk, troubleshooting 9-5
IEEE G-5
802 standards G-5
Install menu, CrownNet Manager (OS/
2) 5-5
Installation
CrownNet NIC 2-2
Institute of Electrical and Electronics
Engineers
See IEEE
Interface C-11, G-5
Configuration 2-4, 2-9
See also network interface
Interface card G-6
Internet A-3, G-6
Address G-6
Address, classes A, B, C C-7
Address, setting via TCP/IP 7-2
ARP G-2
IP G-6
Routing C-6
Internet Address option 2-56
Internet Address submenu
TCP/IP menu 2-47
Internet Protocol
See IP
IP G-6
IPX address
QMS CrownNet System Administrator's Guide—Index
802.2 2-44
802.3 2-43
802.5 2-45
Ether2 2-43
SNAP 2-44
J
Jams, media 9-3
Job Check Delay
Print server 2-35
Job Check Delay Setting
Print server 2-34
Job title C-11, C-12
JOBS directory 7-19
L
LAN G-6
LAN Manager menu
Protocol submenu 2-25
Lan Manager Menu D-5
LAN Manager/LAN Server
Default menu 2-26
Printer Name menu 2-25
See also OS/2
Specifications B-5
Troubleshooting 9-7
LAN Server
See LAN Manager/LAN Server
LAN Server/LAN Manager Workstation
Service 6-2
LaserPrep
Version 9-6
LaserWriter
Version 9-6
LaserWriter option 2-19
Line Printer Daemon
See LPD
LLAP G-7
Local area network G-6
LocalTalk G-6
LocalTalk Link Access Protocol G-7
Locking files 2-51
Log file, CrownNet Manager
Erasing 5-5
Printing 5-5
Switching to status display 5-7
Truncating 5-6
Viewing 5-6
Logfile menu, CrownNet Manager (OS/
2) 5-5
Logging in to printer via ftp 7-10
LPC 7-26
lpc command 7-26
LPD 7-24
Using 7-26
LPD banner page 2-54
LPQ 7-27
lpq command 7-27, C-10
lpr command 7-25, 7-26
M
Macintosh
CrownAdmin 3
Closing 4-15
LaserPrep, version 9-6
LaserWriter, version 9-6
PrintMonitor, version 9-6
Re-initialization problems 9-6
Spooling 2-21
System Folder 9-6
System requirements 9-6
System software, updating 9-13
System, version 9-6
Zone G-11
Management Information Base C-2
See MIB
Management Information Base (MIB)
C-3
Manager G-7
Manual
Overview 1-5
Mapping, spooler G-9
Memory
Float G-5
QMS CrownNet System Administrator's Guide—Index
I-7
Memory, float 2-6
Menus
Configuration 2-2
Menus, printer 2-18
MIB C-2, C-3, G-7
Microsoft Windows Network 6-2
Min K Spool option 2-5
Mode
Network interface 2-4
Selecting 2-18
Mode option 2-4
Mode submenu 2-33, 2-39, 2-46, 2-54,
2-55
Motherboard G-7
mput command 7-22
MultiFinder 2-21
N
Name
Community G-3
Printer server, R/N printers 2-40
Printer, LAN Manager/LAN Server
menu 2-25, 2-26
Printer, NetWare 2-42
User C-11, C-12
NDS Print Server
Naming 2-36
NetWare
Configuration 2-27
Default menu, printer 2-42
Password, hidden 2-27
Print won’t connect to a file server 9-9
Security 2-27
Specifications B-6, B-7
Spooler mapping G-9
Supervisor G-10
Troubleshooting 9-8
NetWare Menu D-6
NetWare menu
Config PServer submenu 2-29, 2-31,
2-32
Config RPrinter submenu 2-37
I-8
Frame Type option 2-42
Mode submenu 2-33, 2-39
Printer Name submenu 2-41
Protocol submenu 2-29
Network G-7
10Base2 G-1
10Base5 G-1
10BaseT G-2
Address 2-47
Administrator G-7
Backbone G-2
Baseband G-2
baseband G-2
Ethernet G-4
Icon, troubleshooting 9-5
LAN G-6
Local area network G-6
Management C-2
PConsole G-8
SNMP C-2
Supported 1-2
Token-Ring G-10, G-11
Topology G-11
Troubleshooting 9-5
Network Ident menu 2-20
HP Zoner Res option 2-20
Network Ident. menu 2-19
LaserWriter option 2-19
Network interface
Configuration page 2-12
Disabling 2-4
Emulation 2-5
Enabling 2-4
Hardware address 2-11
Reset default settings 2-12
Routing, source 2-14
Soft reset 2-13
Source routing 2-14
Spool buffer 2-5
Spooling 2-10
Network management agent G-7
Network Management Station
See NMS
QMS CrownNet System Administrator's Guide—Index
Network menu
Preferences command 4-6
Remote-Console command 4-13
Set EtherTalk Zone command 4-4
Set Printer Name command 4-7
Network printer
Config RPrinter submenu 2-37
Connection submenu 2-21
Interface, enabling 2-18
Mode submenu 2-18
New Flash Image menu 9-13
NMS G-7
NO_DOC_CMDS directory 7-19
Node G-7
Novell
See NetWare
O
OS/2
CrownNet Manager, closing 5-8
CrownNet Manager, opening 5-3
See also LAN Manager/LAN Server
P
Packet format C-14
Packet Internet Groper
See PING
Page C-12
See type of page
Page count C-11, C-12
PAP G-7
Paper jams, troubleshooting 9-3
Parallel
PS Protocol menu 2-8
PASSWD.FTP file 7-11, 7-14, 7-18
Password
Correct 7-13
Deleting 2-50
File 7-11
Incorrect 7-13
Locking 2-51
Logging in with 7-13
NetWare 2-27
PASSWD.FTP 7-11, 7-14
Password file 7-11
Print server 2-27
Password file 7-11
Creating 7-11
Downloading 7-12
Format 7-11
Listing contents 7-14
PC
System software, updating 9-13
PConsole G-8
PCONSOLE utility
Troubleshooting 9-10
PING G-8
Port G-8
Assignment, TCP/IP 2-53
Number C-10
Printer, troubleshooting 9-6
Port Assignment submenu 2-53
Preferences command 4-6
Print 9-3
Print Console G-8
Print queue G-8
Troubleshooting 9-9, 9-11
Print server G-8
Burst Mode 2-35
Config PServer submenu 2-29
Configuring (see Config PServer
submenu)
Job check delay 2-35
Job check delay setting 2-34
Name 2-33
Name for remote/network printer 2-38
Password 2-27
PServer Context 2-36
Security 2-27
Print spooler G-8
Print utility, Windows 6-2
Printcap entry 7-25
Printer
Error messages C-8
Hostname C-11
QMS CrownNet System Administrator's Guide—Index
I-9
Name, EtherTalk network, setting 4-7
Port, troubleshooting 9-6
Remote G-9
Printer Access Protocol G-7
Printer control panel
See control panel
Printer hostname C-12
Printer Name
Netware 2-40
Printer Name menu 2-25
Printer Slot # 2-38
Printer Web Page
Accounting page 8-9
Consumable status page 8-8
General settings page 8-6
Help system 8-13
Home page 8-4
Online help page 8-12
Operator control page 8-5
Printer jobs page 8-7
QMS home page 8-11
System support page 8-10
Printing
Files 7-21
Job doesn’t print, troubleshooting 9-9
Printer doesn’t print 9-2
qpr command 7-5
Troubleshooting 9-9, 9-10
PrintMonitor 2-21
Version 9-6
Problems
See Troubleshooting
Profile, community G-3
Protocol 7-4, G-8
bootp 7-3
Bootstrap Protocol 7-3
EtherTalk G-4
File Transfer Protocol (see FTP)
FTP 7-8
LAN Manager/LAN Server, disabling
2-25
LAN Manager/LAN Server, enabling
2-25
I-10
NetWare, disabling 2-29
NetWare, enabling 2-29
Printer Access Protocol G-7
rarp 7-4
Supported 1-2
Protocol submenu 2-46, 2-54, 2-55
BOOTP menu 2-54
EtherTalk menu 2-18
LAN Manager menu 2-25
NetWare menu 2-29
RARP menu 2-55
TCP/IP menu 2-46
PS Protocol
Advantages 2-61
Implementation 2-61
Quoted character 2-60
Quoting mechanism 2-60
PS Protocol configuration
PS Protocol 2-58
PS Protocol menu
Parallel 2-8
PS Protocol submenu 2-58
PServer Context 2-36
Print server 2-36
PServer Name 2-33, 2-38
Remote/network printer 2-38
put command 7-21, 7-22
pwd command 7-16
Q
qef command (TCP/IP) C-8, C-14
Q-FAX A-2
QMS
Customer Response Center (CRC)
A-3
World-wide offices A-5
QMS Crown Remote Console User’s
Guide 1-3
QMS CrownNet 1.19-D Setup Guide
1-3
QMS LPD
See LPD
QMS CrownNet System Administrator's Guide—Index
QMS RC Res option 2-20
qpr command 7-5
Quality of printout, troubleshooting
9-3
Queue, print G-8
quit command 7-11
Quoted character 2-60
R
R/N printer
Configuration 2-37
R/N Printer option 2-38
R/N Printer x menu
Default option 2-40
rarp 7-4, G-9
RARP configuration
Enable/disable RARP 2-55
RARP menu 2-55
Re-initialization problems, Macintosh
9-6
Remote Console 4-13, G-9
Accessing 4-13
Closing 4-14
Configuration 2-3
DOS, accessing 3-2
DOS, closing 3-3
Macintosh, multiple sessions 4-14
Multiple sessions 3-3
QMS Crown Remote Console User’s
Guide 1-3
Remote Console Responder 2-20
TCP/IP, port assignment 2-53
Remote Console Responder 2-20
Remote printer G-9
Config RPrinter submenu 2-37
Configuration 2-37
Not connected
Troubleshooting 9-10
Remote-Console command 4-13
Remove Hosts submenu 2-50
Remove menu, CrownNet Manager
(OS/2) 5-6
Remove Passwords submenu 2-50
Reset, soft 2-13
Reverse Address Resolution Protocol
7-4, G-9
Reverse channel (TCP/IP) C-8
Reverse channel, TCP/IP C-8, C-13
Disabling 2-51
Enabling 2-51
Information C-15
Log C-9
Packet format C-15
Ring Speed option 2-13
RJ45 connector G-9
Route-guess table 2-15
Router G-9
Routing command 7-20
Routing, source 2-14
S
SAP route-guess table 2-15
SCO
Version 7-2
Screen displays do not print,
troubleshooting 9-8
Secure Files submenu 2-51
Security
NetWare 2-27
Print server 2-27
Server G-9
File server G-5
Print server G-8
Service
United States A-4
Service Access Point (SAP)
route-guess table 2-15
Set EtherTalk Zone command 4-4
Set Printer Name command 4-7
Settings 2-2
SGI
Troubleshooting 9-12
Version 7-2
Simple Network Management Protocol
QMS CrownNet System Administrator's Guide—Index
I-11
See SNMP
Slot
See Printer Slot #
SNAP IPX Addr 2-44
SNMP C-2, G-9
Community C-3, G-3
Community name C-3, G-3
Community profile G-3
Configuration 2-55
Definition C-2
Management Information Base (MIB)
C-2, C-3
MIB C-2, C-3, G-7
Overview C-2
Specifications B-10
Traps C-2
View G-11
SNMP NMSx submenu 2-55, 2-56, 2-57
Access option 2-57
Community option 2-55
Internet Address option 2-56
Soft Reset
Common Menu D-3
Soft Reset option 2-13
Solaris
CrownAdmin 3, opening 4-4
CrownAdmin 3, troubleshooting 9-4
Help 4-8
Online user’s guide 4-8
Troubleshooting CrownAdmin 3 9-4
Version 7-2
Source C-12
Source routing 2-14
SAP route-guess table 2-15
Transparent bridge 2-15
Source Routing option 2-14
Source routing, identifying 2-14
Specifications
CrownNet NIC, features B-2
CrownNet NIC, network attachments
B-3
CrownNet NIC, networks B-3
CrownNet NIC, protocols B-3
I-12
EtherTalk, connections B-4
EtherTalk, features B-4
EtherTalk, protocols B-4
LAN Manager/LAN Server,
connections B-5
LAN Manager/LAN Server, features
B-5, B-6
LAN Manager/LAN Server, protocols
B-6
NetWare, Bindery connections B-6
NetWare, features B-7
NetWare, NDS connections B-7
NetWare, protocols B-8
TCP/IP, connections B-8
TCP/IP, features B-8
TCP/IP, FTP B-9
TCP/IP, protocols B-9
TCP/IP, SNMP B-10
TCP/IP, Telnet B-10
Speed, Token-Ring network 2-13
Spool
Spooler mapping G-9
Spool buffer 2-5, 2-6
Spool folder 2-21
Spooler
Mapping G-9
Print G-8
Print spooler G-8
Spooling 2-21, 7-24, 7-26
Accounting C-14
Network interface 2-10
Spooling option
Common menu 2-10
Status C-12
Status display, CrownNet Manager
Refreshing 5-7
See also Status file
Switching to log file 5-7
Status file, CrownNet Manager
See also Status display
Viewing 5-7
Status menu, CrownNet Manager (OS/
2) 5-6
QMS CrownNet System Administrator's Guide—Index
Status message format C-8
Status, printer, monitoring 7-26
Subnet C-5, G-9
Address G-10
Subnet address 2-48
Subnet mask C-6
Subnet Mask submenu 2-48
Sun
See Solaris or SunOS
SunOS
CrownAdmin 3, opening 4-4
CrownAdmin 3, troubleshooting 9-4
Help 4-8
Online user’s guide 4-8
Troubleshooting CrownAdmin 3 9-4
Version 7-2
Supervisor G-10
Support, QMS
Customer A-2
Internet A-3
Technical A-3
World-wide A-5
SYS V
Troubleshooting 9-12, 9-13
Version 7-2
System administrator G-10
System Folder, Macintosh 9-6
System software
Updating 9-13
System, Macintosh
Requirements 9-6
Troubleshooting 9-6
Version 9-6
T
TCP G-10
TCP/IP G-10
/etc/hosts file 7-25
/etc/printcap file 7-25
Accounting C-8
Host table 7-25
Internet address classes C-7
Internet routing C-6
qef command C-8
Reverse channel C-8
Specifications B-8
Subnet C-5
Subnet mask C-6
Troubleshooting 9-12
TCP/IP configuration
Accounting 2-51
Backchannel 2-51
Enable/disable TCP/IP 2-46
Gateway addresses 2-49
Internet address 2-47
Port assignment 2-53
Remove hosts 2-50
Remove passwords 2-50
Reverse channel 2-51
Router address 2-49
Secure files 2-51
SNMP configuration 2-55
Subnet address 2-48
x 2-54
TCP/IP Menu D-7
TCP/IP menu 2-46
Accnting Timeout submenu 2-52
Accnting/Revchan submenu 2-51
Configuration 2-45
Default Router submenu 2-49
Internet Address submenu 2-47
LPD banner page submenu 2-54
Port Assignment submenu 2-53
Remove Hosts submenu 2-50
Remove Passwords submenu 2-50
Secure Files submenu 2-51
SNMP NMSx submenu 2-55
Subnet Mask submenu 2-48
Technical support, QMS A-3
Telnet
Specifications B-10
Thick-wire Ethernet cable G-10
Thin-wire Ethernet cable G-10
Time C-11, C-12
Timeout
QMS CrownNet System Administrator's Guide—Index
I-13
Accounting 2-52
Accounting, TCP/IP 2-51
Title C-11, C-12
Title command 7-19
Token G-10
Token-Ring 2-14, G-10
Configuration 2-4, 2-9
Network G-11
See also Network Interface
Speed, setting 2-13
Topology G-11
Transceiver G-11
Transferring files 7-21
Transmission Control Protocol G-10
Transmission Control Protocol/
Internet Protocol
See TCP/IP G-10
Transparent bridge 2-15
Traps C-2
Troubleshooting 9-2
AIX 9-12
AIX, CrownAdmin 3 for 9-4
BSD UNIX 9-12
Chooser, Macintosh 9-5
Configuration changes don’t take
effect 9-3
Control Panel, Macintosh 9-5
DOS, CrownAdmin for 9-3
EtherTalk 9-5
EtherTalk icons 9-5
Graphics, wrong format 9-10
HP-UX 9-12
HP-UX, CrownAdmin 3 for 9-4
Icons, EtherTalk 9-5
Icons, Network 9-5
LAN Manager/LAN Server 9-7
Media jams 9-3
NetWare 9-8
Network icons 9-5
Network services 9-5
PCONSOLE utility 9-10
Port, printer 9-6
Print job doesn’t print 9-9
I-14
Print jobs 9-10
Print quality, poor 9-3
Print queue 9-9, 9-11
Printer doesn’t print 9-2
Printing 9-9, 9-10
Remote printer not connected 9-10
Screen displays 9-8
SGI 9-12
Solaris, CrownAdmin 3 for 9-4
SunOS, CrownAdmin 3 for 9-4
SYS V 9-12
System, Macintosh 9-6
TCP/IP 9-12
UNIX 9-12
UNIX, AIX 9-12
UNIX, BSD 9-12
UNIX, CrownAdmin 3 for 9-4
UNIX, HP-UX 9-12
UNIX, SGI 9-12
UNIX, SYS V 9-13
Windows, CrownAdmin 3 for 9-4
Twisted-pair cable G-11
Twisted-pair Ethernet cable G-11
type command 7-21
Typographic conventions 1-7
U
UDP G-11
UNIX
AIX, troubleshooting 9-12
AIX, version 7-2
bootp G-3
Bootstrap Protocol G-3
BSD 7-24
BSD UNIX, troubleshooting 9-12
Commands (see Commands) 7-13
CrownAdmin 3, troubleshooting 9-4
HP-UX, troubleshooting 9-12
HP-UX, version 7-2
HP-UX, versions, differences 7-27
rarp G-9
QMS CrownNet System Administrator's Guide—Index
Reverse Address Resolution Protocol
G-9
SCO, version 7-2
SGI, troubleshooting 9-12
SGI, version 7-2
Solaris, version 7-2
SunOS, version 7-2
SYS V , troubleshooting 9-13
SYS V, troubleshooting 9-12
SYS V, version 7-2
Troubleshooting 9-12
Troubleshooting CrownAdmin 3 9-4
UNIX Host Software 7-2
UNIX lpq C-10
Updating system software 9-13
User Datagram Protocol G-11
User name C-11, C-12
Using Soft Reset
Common Menu D-3
USR directory 7-20
Z
Zone G-11
EtherTalk, setting 4-4
Filters 4-6
HP Zoner Responder 2-20
Name, Zone Part 1 option 2-23
Name, Zone Part 2 option 2-23
Zone Name option 2-23
Zone Name menu
Default option 2-24
Zone Part 1 option 2-23
Zone Part 2 option 2-23
Zone Name option 2-23
Zone Part 1 option 2-23
Zoner Responder, HP 2-20
v
V
Verbose mode C-10
View G-11
W
Web Page Help System 8-13
Windows
CrownAdmin 3, closing 4-14
CrownAdmin 3, opening 4-4
CrownAdmin 3, troubleshooting 9-4
CrownNet Print Utility 6-2
Help 4-8
Online user’s guide 4-8
Remote Console, accessing 3-2
Remote Console, closing 3-3
Remote Console, using 3-2
Troubleshooting CrownAdmin 3 9-4
Windows Network
See Microsoft Windows Network
Workstation G-11
Dedicated G-4
QMS CrownNet System Administrator's Guide—Index
I-15