AXIS Q6042-E PTZ Dome Network Camera
AXIS Q6044-E PTZ Dome Network Camera
AXIS Q6045-E PTZ Dome Network Camera
Installation Guide
ENGLISH
AXIS Q60 Series
Legal Considerations
Regulatory Information
Video surveillance can be regulated by laws that vary from
country to country. Check the laws in your local region
before using this product for surveillance purposes.
This product includes one (1) H.264 decoder license. To
purchase further licenses, contact your reseller.
Europe
Liability
Every care has been taken in the preparation of this
document. Please inform your local Axis office of any
inaccuracies or omissions. Axis Communications AB cannot
be held responsible for any technical or typographical errors
and reserves the right to make changes to the product and
manuals without prior notice. Axis Communications AB
makes no warranty of any kind with regard to the material
contained within this document, including, but not limited
to, the implied warranties of merchantability and fitness for
a particular purpose. Axis Communications AB shall not
be liable nor responsible for incidental or consequential
damages in connection with the furnishing, performance
or use of this material. This product is only to be used for
its intended purpose.
Intellectual Property Rights
Axis AB has intellectual property rights relating to
technology embodied in the product described in this
document. In particular, and without limitation, these
intellectual property rights may include one or more of
the patents listed at www.axis.com/patent.htm and one or
more additional patents or pending patent applications in
the US and other countries.
This product contains licensed third-party software. See
the menu item “About” in the product’s user interface for
more information.
This product contains source code copyright Apple Computer,
Inc., under the terms of Apple Public Source License 2.0
(see www.opensource.apple.com/apsl). The source code is
available from https://developer.apple.com/bonjour/
Equipment Modifications
This equipment must be installed and used in
strict accordance with the instructions given in the
user documentation. This equipment contains no
user-serviceable components. Unauthorized equipment
changes or modifications will invalidate all applicable
regulatory certifications and approvals.
Trademark Acknowledgments
AXIS COMMUNICATIONS, AXIS, ETRAX, ARTPEC and VAPIX
are registered trademarks or trademark applications of Axis
AB in various jurisdictions. All other company names and
products are trademarks or registered trademarks of their
respective companies.
Apple, Boa, Apache, Bonjour, Ethernet, Internet Explorer,
Linux, Microsoft, Mozilla, Real, SMPTE, QuickTime, UNIX,
Windows, Windows Vista and WWW are registered
trademarks of the respective holders. Java and all
Java-based trademarks and logos are trademarks or
registered trademarks of Oracle and/or its affiliates.
UPnPTM is a certification mark of the UPnPTM Implementers
Corporation.
SD, SDHC and SDXC are trademarks or registered trademarks
of SD-3C, LLC in the United States, other countries or both.
Also, miniSD, microSD, miniSDHC, microSDHC, microSDXC
are all trademarks or registered trademarks of SD-3C, LLC
in the United States, other countries or both.
This product complies with the applicable CE marking
directives and harmonized standards:
• Electromagnetic Compatibility (EMC) Directive
2004/108/EC. See Electromagnetic Compatibility (EMC)
on page 2 .
• Low Voltage (LVD) Directive 2006/95/EC. See Safety
on page 3 .
• Restrictions of Hazardous Substances (RoHS) Directive
2011/65/EU. See Disposal and Recycling on page 3 .
A copy of the original declaration of conformity may be
obtained from Axis Communications AB. See Contact
Information on page 3 .
Electromagnetic Compatibility (EMC)
This equipment has been designed and tested to fulfill
applicable standards for:
• Radio frequency emission when installed according to
the instructions and used in its intended environment.
• Immunity to electrical and electromagnetic phenomena
when installed according to the instructions and used
in its intended environment.
USA
This equipment has been tested using a shielded network
cable (STP) and found to comply with the limits for a
Class A digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection
against harmful interference when the equipment is
operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to
radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference
in which case the user will be required to correct the
interference at his own expense.
The product shall be connected using a shielded network
cable (STP) that is properly grounded.
Canada
This Class A digital apparatus complies with Canadian
ICES-003. The product shall be connected using a shielded
network cable (STP) that is properly grounded.
Cet appareil numérique de la classe A est confome à la
norme NMB-003 du Canada. Le produit doit être connecté
à l'aide d'un câble réseau blindé (STP) qui est correctement
mis à la terre.
Europe
This digital equipment fulfills the requirements for RF
emission according to the Class A limit of EN 55022. The
product shall be connected using a shielded network cable
(STP) that is properly grounded. Notice! This is a Class A
product. In a domestic environment this product may cause
RF interference, in which case the user may be required
to take adequate measures.
This product fulfills the requirements for emission and
immunity according to EN 50121-4 and IEC 62236-4 railway
applications.
This product fulfills the requirements for immunity
according to EN 61000-6-1 residential, commercial and
light-industrial environments.
This product fulfills the requirements for immunity
according to EN 61000-6-2 industrial environments.
This product fulfills the requirements for immunity
according to EN 55024 office and commercial environments
Australia/New Zealand
This digital equipment fulfills the requirements for RF
emission according to the Class A limit of AS/NZS CISPR 22.
The product shall be connected using a shielded network
cable (STP) that is properly grounded. Notice! This is a
Class A product. In a domestic environment this product
may cause RF interference, in which case the user may be
required to take adequate measures.
Japan
この装置は、クラスA 情報技術装置です。この装
置を家庭環境で使用すると電波妨害 を引き起こす
ことがあります。この場合には使用者が適切な対
策を講ずるよう要求され ることがあります。 本
製品は、シールドネットワークケーブル(STP)を
使用して接続してください。また適切に接地し
てください。
Korea
이 기기는 업무용(A급) 전자파적합기기로서 판매
자 또는 사용자는 이 점을 주의하시기 바라며, 가
정외의 지역에서 사용하는 것을 목적으로 합니다.
적절히 접지된 STP (shielded twisted pair) 케이블
을 사용하여 제품을 연결 하십시오.
Safety
This product complies with IEC/EN/UL 60950-1 and
IEC/EN/UL 60950-22, Safety of Information Technology
Equipment. The product shall be grounded either through a
shielded network cable (STP) or other appropriate method.
The power supply used with this product shall fulfill
the requirements for Safety Extra Low Voltage
(SELV) and Limited Power Source (LPS) according to
IEC/EN/UL 60950-1.
Disposal and Recycling
When this product has reached the end of its useful life,
dispose of it according to local laws and regulations. For
information about your nearest designated collection point,
contact your local authority responsible for waste disposal.
In accordance with local legislation, penalties may be
applicable for incorrect disposal of this waste.
Europe
This symbol means that the product shall not be
disposed of together with household or commercial waste.
Directive 2012/19/EU on waste electrical and electronic
equipment (WEEE) is applicable in the European Union
member states. To prevent potential harm to human health
and the environment, the product must be disposed of in
an approved and environmentally safe recycling process.
For information about your nearest designated collection
point, contact your local authority responsible for waste
disposal. Businesses should contact the product supplier for
information about how to dispose of this product correctly.
This product complies with the requirements of
Directive 2011/65/EU on the restriction of the use of
certain hazardous substances in electrical and electronic
equipment (RoHS).
China
This product complies with the requirements of the
legislative act Administration on the Control of Pollution
Caused by Electronic Information Products (ACPEIP).
Contact Information
Axis Communications AB
Emdalavägen 14
223 69 Lund
Sweden
Tel: +46 46 272 18 00
Fax: +46 46 13 61 30
www.axis.com
Support
Should you require any technical assistance, please contact
your Axis reseller. If your questions cannot be answered
immediately, your reseller will forward your queries through
the appropriate channels to ensure a rapid response. If you
are connected to the Internet, you can:
• download user documentation and software updates
• find answers to resolved problems in the FAQ database.
Search by product, category, or phrase
• report problems to Axis support staff by logging in to
your private support area
• chat with Axis support staff (selected countries only)
• visit Axis Support at www.axis.com/techsup/
Learn More!
Visit Axis learning center www.axis.com/academy/ for
useful trainings, webinars, tutorials and guides.
AXIS Q60 Series
Safety Information
Read through this Installation Guide carefully before installing the product. Keep the Installation
Guide for future reference.
Hazard Levels
Indicates a hazardous situation which, if not avoided, will result in
death or serious injury.
WARNING
Indicates a hazardous situation which, if not avoided, could result
in death or serious injury.
CAUTION
Indicates a hazardous situation which, if not avoided, could result
in minor or moderate injury.
NOTICE
TICE
NO
Indicates a situation which, if not avoided, could result in damage
to property.
Other Message Levels
Important
Indicates significant information which is essential for the product
to function correctly.
Note
Indicates useful information which helps in getting the most out
of the product.
5
ENGLISH
DANGER
AXIS Q60 Series
Safety Instructions
WARNING
• The Axis product shall be installed by a trained professional.
NOTICE
TICE
NO
• The Axis product shall be used in compliance with local laws and regulations.
• Store the Axis product in a dry and ventilated environment.
• Avoid exposing the Axis product to shocks or heavy pressure.
• Do not install the product on unstable brackets, surfaces or walls.
• Use only applicable tools when installing the Axis product. Excessive force could cause
damage to the product.
• Do not use chemicals, caustic agents, or aerosol cleaners. Use a clean cloth dampened
with pure water for cleaning.
• Use only accessories that comply with technical specification of the product. These can be
provided by Axis or a third party.
• Use only spare parts provided by or recommended by Axis.
• Do not attempt to repair the product by yourself. Contact Axis support or your Axis
reseller for service matters.
Transportation
NOTICE
TICE
NO
• When transporting the Axis product, use the original packaging or equivalent to prevent
damage to the product.
Battery
The Axis product uses a 3.0 V BR/CR2032 lithium battery as the power supply for its internal
real-time clock (RTC). Under normal conditions this battery will last for a minimum of five years.
Low battery power affects the operation of the RTC, causing it to reset at every power-up. When
the battery needs replacing, a log message will appear in the product’s server report. For more
information about the server report, see the product´s setup pages or contact Axis support.
The battery should not be replaced unless required, but if the battery does need replacing, contact
Axis support at www.axis.com/techsup for assistance.
6
AXIS Q60 Series
WARNING
• Risk of explosion if the battery is incorrectly replaced.
• Replace only with an identical battery or a battery which is recommended by Axis.
• Dispose of used batteries according to local regulations or the battery manufacturer's
instructions.
Dome Cover
• Do not clean a dome cover that looks clean to the eye and never polish the surface.
Excessive cleaning could damage the surface.
• For general cleaning of the dome cover it is recommended to use a non-abrasive,
solvent-free neutral soap or detergent mixed with pure water and a soft, clean cloth. Rinse
well with pure lukewarm water. Dry with a soft, clean cloth to prevent water spotting.
• Never use harsh detergents, gasoline, benzene or acetone etc. and avoid cleaning the
dome cover in direct sunlight or at elevated temperatures.
7
ENGLISH
NOTICE
TICE
NO
• Be careful not to scratch, damage or leave fingerprints on the dome cover because this
could decrease image quality. If possible, keep the protective plastic on the dome cover
until the installation is complete.
8
AXIS Q60 Series
Installation Guide
This Installation Guide provides instructions for installing AXIS Q6042-E/Q6044-E/Q6045-E PTZ
Dome Network Camera on your network. For other aspects of using the product, see the User
Manual available at www.axis.com
Installation Steps
Package Contents
•
•
•
•
•
•
•
AXIS Q6042-E/Q6044-E/Q6045-E PTZ Dome Network Camera
Clear dome cover (premounted)
Sunshield, including screws T20 (3x)
RJ45 Push-pull Connector (IP66)
AXIS T8124 High PoE Midspan 1-port (LPS)
Installation and Management Software CD
Printed materials
Installation Guide (this document)
Extra serial number label (2x)
AVHS Authentication key
Recommended Tools
•
•
•
•
•
Torx screwdriver T20
Torx screwdriver T30
Phillips screwdriver PH2 – if replacing the dome cover
Cable shoe pliers
Diagonal pliers
9
ENGLISH
1. Make sure the package contents, tools and other materials necessary for the installation
are in order. See page 9 .
2. Study the hardware overview. See page 10.
3. Study the specifications. See page 13.
4. Install the hardware. See page 14.
5. Access the product. See page 18.
AXIS Q60 Series
Optional Accessories
• AXIS T91A Mounting Accessories
• Smoked dome cover
• RJ45 IP66-rated Cable with Premounted Connector (CAT6) 5 m
• AXIS T8310 Video Surveillance Control Board
• AXIS T90A Illuminators
• Installation Display
• Midspan
For information about available accessories, see www.axis.com
Hardware Overview
5
6
7
8
9
1
4
2
1
2
3
4
3
Hook for safety wire
Network connector (High PoE)
Ground screw
Unit holder (3x)
10
10
AXIS Q60 Series
5
6
7
8
9
10
Part number (P/N) & Serial number (S/N)
Power button
Heater
Control button
Status LED indicator
SD card slot (SDHC)
Dome Cover
2
3
4
5
6
1
2
3
4
5
6
Dome bracket screw PH2 (4x)
Dome bracket
Rubber gasket
Dome ring
Dome ring screw T30 (4x)
Dome cover
11
ENGLISH
1
AXIS Q60 Series
Sunshield
1
1
2
2
Screw holes
Holes for unit holders
LED Indicators
LED
Color
Indication
Status
Unlit
Connection and normal operation
Amber
Steady during startup. Flashes during firmware upgrade.
Amber/red
Flashes amber/red if network connection is unavailable
or lost.
Red
Flashes red for firmware upgrade failure.
Green
Shows steady green for 10 seconds for normal operation
after restart.
Midspan LED Indicators
LED
Color
Indication
Port
Unlit
No camera connected.
Green
Steady when camera connected, normal operation.
Green, flashing
Slow flash when overcurrent or short circuit condition
on the port.
12
AXIS Q60 Series
AC
Green, flashing
Fast flash when input voltage is out of range or other
internal error.
Green
Steady when AC power input connected.
Connectors and Buttons
For specifications and operating conditions, see page 13.
ENGLISH
Specifications
Operating Conditions
The Axis product is intended for outdoor use.
Product
Classification
Temperature
Humidity
AXIS Q6042-E
IEC 60721-4-3
Class 3K3, 3M3
IEC 60529 IP66
-50 °C to 50 °C
(-58 °F to 122 °F)*
10–100% RH (condensing)
AXIS Q6044-E
AXIS Q6045-E
10–100% RH (condensing)
10–100% RH (condensing)
* Arctic Temperature Control enables camera start-up at temperatures as low as -50 °C (-58 °F)
Power Consumption
NOTICE
TICE
NO
Use a Safety Extra Low Voltage (SELV) compliant limited power source (LPS) with either
a rated output power limited to ≤100 W or a rated output current limited to ≤5 A. Axis
recommends using the supplied midspan.
Product
High PoE
High PoE Midspan (supplied)
AXIS Q6042-E
Max. 60 W
100–240 V AC, max. 60 W
AXIS Q6044-E
AXIS Q6045-E
13
AXIS Q60 Series
Install the Hardware
NOTICE
TICE
NO
• The AXIS product shall be connected using a shielded network cable (STP). All cables
connecting the product to the midspan shall be shielded (STP) and intended for their
specific use. Make sure that the midspan is properly grounded. For information about
regulatory requirements, see Regulatory Information on page 2 .
• Mount the product with the dome cover facing downward.
• Be careful not to scratch, damage or leave fingerprints on the dome cover because this
could decrease image quality. If possible, keep the protective plastic on the dome cover
until the installation is complete.
The Axis product can be installed with the cables routed through or along the wall or roof.
Read all the instructions before installing the product. Some installation steps would benefit from
being completed together because they require removal of the dome cover.
A hardware installation can include the following:
•
•
•
•
The product is supplied with a clear dome cover (premounted). A smoked dome cover is
available as an accessory. To replace the dome cover, see page 14.
A standard or high capacity SD card (not included) can be used to store recordings locally
in the product. To install an SD card, see page 15.
To install the product using a compatible bracket from AXIS T91A Mounting Accessories
(sold separately), see page 15.
To install the supplied midspan, see page 17.
Attach the Sunshield
Attaching the sunshield is optional. The sunshield protects the camera against UV light and helps
keep the temperature inside the camera down.
1. Slide the sunshield over the unit holders on the camera unit.
2. Secure the sunshield using the supplied screws (T20).
Replace the Dome Cover
Replacing the dome cover is only necessary if you want to use a smoked dome cover or if the
dome cover is scratched or damaged. Smoked dome covers and spare clear dome covers can be
purchased from your Axis reseller.
1. Loosen the dome ring screws and remove the dome cover.
2. Remove the dome bracket screws and remove the dome bracket and the dome cover
from the dome ring.
14
AXIS Q60 Series
3. Make sure the rubber gasket is fitted correctly on the dome cover.
4. Align the bulge on the dome cover with one of the logotypes on the dome ring.
5. Attach the dome bracket and the dome cover to the dome ring and tighten the screws
(torque 1.2 Nm).
6. To install an SD card (not included), see Install an SD Card on page 15.
7. To attach the dome cover to the top cover, align the bulge on the dome cover with the
heater on the camera unit and tighten the screws (torque 1.5 Nm).
Install an SD Card
1. Loosen the dome ring screws and remove the dome cover.
2. Insert an SD card (not included) into the SD card slot.
3. To attach the dome cover to the top cover, align the bulge on the dome cover with the
heater on the camera unit and tighten the screws (torque 1.5 Nm).
NOTICE
TICE
NO
To prevent corruption of recordings, the SD card should be unmounted before it is ejected.
To unmount, go to Setup > System Options > Storage > SD Card and click Unmount.
Bracket Mount (sold separately)
NOTICE
TICE
NO
• The product shall be grounded using a grounding wire. Make sure both ends of the
grounding wire are in contact with their respective grounding surfaces.
• To comply with the IP66-rated design of the camera and maintain the IP66 protection,
the supplied RJ45 Push-pull Connector (IP66) shall be used. Alternatively, use the RJ45
IP66-rated cable with premounted connector which is available from your Axis reseller.
Do not remove the plastic network connector shield from the camera.
1. Install the selected bracket according to the instructions supplied with the bracket. If
drilling is required, make sure to use drill bits, screws and plugs that are appropriate for
the material.
2. Secure the camera using the supplied safety wire.
3. Route the network cable and a grounding wire through the holes in the mounting bracket.
4. Loosen the grounding screw and remove the washer and cable shoe.
15
ENGLISH
It is optional to install a standard or high capacity SD card (not included), which can be used for
local recording with removable storage.
AXIS Q60 Series
1
2
3
4
5
1
2
3
4
5
Network connector – RJ45 Push-pull Connector (IP66)
Network connector and network connector shield
Ground screw T20
Washer
Cable shoe
5. Attach the grounding wire to the cable shoe using cable shoe pliers.
6. Put the cable shoe and washer back in their original positions and tighten the screw
(torque 0.5 Nm). Make sure the cable shoe is in contact with the grounding surface.
7. Connect supplied RJ45 Push-pull Connector (IP66) to the network cable according to the
instructions supplied with the connector.
8. Connect the network cable to the camera.
NOTICE
TICE
NO
Be careful not to damage the network cable when connecting it.
9. Slide the unit holders on the network camera into the slots in the mounting bracket and
rotate the camera unit.
10. Secure the network camera to the mounting bracket by tightening the screws.
16
AXIS Q60 Series
1
4
2
3
ENGLISH
1
2
3
4
Screw T30 (3x)
Slot for unit holder (3x)
Safety wire
Wall bracket (mounting example)
11. Install the supplied midspan. See page 17.
Install the Midspan
The supplied midspan enables Axis network video products with high power consumption to receive
data and power over the same network cable.
1. Connect the midspan (data in) to the network switch using a network cable.
2. Connect the midspan (data and power out) to the camera using the network cable that
has been connected to the camera.
3. Connect the midspan to a grounded (earthed) mains power outlet (100–240 V AC) using
the supplied power cable.
17
AXIS Q60 Series
1
4
2
3
1
2
3
4
Data and power out (connect to Axis product)
Data in (connect to network)
AC input LED indicator
Port LED indicator
4. Make sure that the LEDs on the midspan indicate the correct conditions. See Midspan
LED Indicators on page 12.
Access the Product
Use the tools provided on the Installation and Management Software CD to assign an IP address,
set the password and access the video stream. This information is also available from the support
pages on www.axis.com/techsup/
Reset to Factory Default Settings
Important
Reset to factory default should be used with caution. A reset to factory default will reset
all settings, including the IP address, to the factory default values.
Note
The installation and management software tools are available on the CD supplied with the
product and from the support pages on www.axis.com/techsup
To reset the product to the factory default settings:
1. Press and hold the control button and the power button for about 15–30 seconds until
the status LED indicator flashes amber. See Hardware Overview on page 10.
2. Release the control button but continue to hold down the power button until the status
LED indicator turns green.
3. Release the power button and assemble the product.
18
AXIS Q60 Series
4. The process is now complete. The product has been reset to the factory default settings.
If no DHCP server is available on the network, the default IP address is 192.168.0.90
5. Using the installation and management software tools, assign an IP address, set the
password and access the video stream.
It is also possible to reset parameters to factory default via the web interface. Go to Setup
> System Options > Maintenance.
Further Information
Visit www.axis.com/techsup to check if there is updated firmware available for your network
product. To see the currently installed firmware version, go to Setup > About.
Visit Axis learning center www.axis.com/academy for useful trainings, webinars, tutorials and
guides.
Scan the QR code to view a video on how to assemble the supplied RJ45 Push-pull Connector (IP66).
Warranty Information
For information about Axis’ product warranty and thereto related information, see
www.axis.com/warranty/
19
ENGLISH
The User Manual is available at www.axis.com
Installation Guide
AXIS Q60 Series
© Axis Communications AB, 2014
Ver. M2.7
Date: July 2014
Part No. 58978