QUICK REFERENCE GUIDE
Mitel
Turn Handset On or Off
5610 IP DECT Cordless Handset
The Mitel® 5610 Cordless Handset and IP DECT Stand provides 3300 ICP SIP call processing
features on a cordless handset. The IP DECT stand also provides conferencing, call transfer,
and other basic features between handsets.
Handset - Front View
Press and hold
key.
.
Handset - Side View
Signal Range
The cordless handset has an indoor signal
range of up to 50 meters (150 feet) from the
IP DECT stand. This range can be limited
by concrete or metal barriers. If you go out
of range and then return back into range,
the handset will display “Missed Call”.
#
Front View - Description
c
d
Color display
e
f
g
h
i
Press to navigate menus and
services
Press
to make or answer calls
Use the keypad to enter numbers and letters
Use
in the name editor to capitalize letters, type numbers, and enter the star symbol
Earpiece
Press
to enter main menu and select
and confirm options
Softkeys used for various functions
j
k To
hang up, exit a menu, and turn the
handset on or off, press
.
l Press
to send a flash signal before entering a Feature Access Code
Microphone
#
Side View - Description
c
d
e
f
g
Loudspeaker for speakerphone
Speakerphone activate and deactivate key
Headset jack connector (2.5 mm)
Volume Up key
Volume Down key
M Mitel (design) is a registered trademark of Mitel Networks Corporation. © 2009, Mitel Networks Corporation. All other products and services are the trademarks of their respective holders. All rights reserved.
QUICK REFERENCE GUIDE
Handset Display - Idle Mode
Handset Display Main Menu
Reject a Call
Redial a Call
•
Press
or REJECT.
•
MISSED CALL appears in the
display. If you have a voice mailbox,
the call is forwarded to it.
From Idle mode, press
.
Select a Menu Option
#
Idle Mode - Description
c
Connection status indicators
• Black/black: out of range of gateway
• White/black: within range but not ready
for calls
• White/White: within range and ready
for calls.
Time and date
d
e
f
g
h
i
Call Log for a log of incoming, outgoing
and missed calls (activated with softkey)
Battery status and charging indicator
Handset name
Options for redial and active calls (activated with softkey)
OK Key Indicator: o signifies that the OK
key is active
Grey @ sign indicates dialing mode.
•
Green @ sign indicates off hook
mode.
•
Red @ sign indicates a connection
error.
•
Enter contact using the keypad as a
text editor. Press * to switch between
uppercase letters, lowercase letters,
and numbers when working the text
editor.
•
Press OK.
Mute the Microphone
•
Select a destination icon.
•
During a call, press MUTE.
•
Press EDIT.
•
To reactivate the microphone press
MUTE OFF.
•
Enter the contact number.
•
Press
•
Press SAVE.
•
Press YES.
•
From Idle mode, enter phone number.
or
Answer a Call
Press
.
End a Call
•
.
Adjust Volume
When using the handset:
•
Press EDIT.
Press BACK to exit a menu.
•
Add a Contact
•
•
Press
Press
.
.
.
Press OPTIONS, and then select
ADD CONTACT.
Press
•
Press
•
•
•
recently dialled number.
Select CONTACTS.
c
Press the keys to select a
menu option.
Make a Call
to display the most
•
•
Call Log for a log of incoming, outgoing
and missed calls
Settings
Contacts
Press
From Idle mode, press
Main Menu - Description
Messages
•
•
#
d
e
f
From Idle mode, press OPTIONS.
•
Enter Main Menu
•
•
During a call, press + on the side of
the phone to increase volume or press
- to decrease the volume.
Use Speakerphone
•
During a call, press [!] on the side of
the phone to activate the speaker.
•
Press [!] to turn
speakerphone off.
M Mitel (design) is a registered trademark of Mitel Networks Corporation. © 2009, Mitel Networks Corporation. All other products and services are the trademarks of their respective holders. All rights reserved.
.
.
QUICK REFERENCE GUIDE
Call a Contact
Change the Ringer Melody
•
Press
•
Press
•
Select CONTACTS.
•
Select SETTINGS and then AUDIO SETTINGS.
•
Select the contact that you want to call.
•
Select RINGER MELODY and then select VoIP.
•
Select ALL LINES.
•
Press
•
Select a melody from the list and press
•
Press PLAY to listen to the melody and then press STOP.
•
Press
to enter the main menu.
.
Call Hold
•
While on a call, press HOLD.
•
To retrieve a call from hold, press BACK.
.
to select the desired melody.
Listen to Voicemail Message
If a message is left in your voice mailbox, “Missed Call” and then “New Voicemail” appears
in the handset display. A small envelope icon is displayed at the top of the main display.
Call Swap
Call swap lets you alternate between two calls. Each call is private; neither person can
overhear your conversation with the other.
•
to enter the main menu.
•
Press
to enter main menu.
•
Select MESSAGES.
•
Select VOICEMAIL.
•
Select your voicemail account.
•
Press PLAY. You are connected with the voicemail auto attendant. The auto attendant
prompts you for your passcode.
•
Enter your passcode.
•
Follow the prompts to access your message(s).
While in a call, press HOLD.
•
Enter the number of the second party that you want to call and press
.
•
After speaking with the second party, press OPTIONS and select SWAP CALLS to
switch between the two parties.
Form a Conference
To form a Conference when a two-party call is already in place:
•
Press HOLD. The current call is placed on hold.
•
Enter the number of the second party and press
•
After the second party answers, press OPTIONS and then select CONFERENCE.
•
Press END CONF to remain connected with the second party only.
•
Press OPTIONS and then select SWAP CALLS switch between the two parties.
.
M Mitel (design) is a registered trademark of Mitel Networks Corporation. © 2009, Mitel Networks Corporation. All other products and services are the trademarks of their respective holders. All rights reserved.
QUICK REFERENCE GUIDE
Change Handset Language
•
•
Press
About Feature Access Codes
•
Select SETTINGS.
•
Select SYSTEM SETTINGS.
•
Enter your PIN code (Default is 0000) and press
•
Select LANGUAGE.
•
Select the desired language and press
to enter main menu.
.
Press
.
You can dial codes to activate Call Forwarding features and Do Not Disturb. The feature
access codes provided in this guide are the default system codes.Your system may be
programmed with different codes. Contact your System Administrator to obtain the codes
assigned for your system.
Note that when your handset is programmed in a personal ring group (that is, twinned to your
desktop phone) Call Forwarding feature access codes are not supported from your handset.
.
Forward a Call
Transfer a Call - Unsupervised
Note that when call forwarding active, there is nothing on the handset that indicates it is
enabled. To program and activate Call Forward:
•
While on a call, select press HOLD. The current call is placed on hold.
•
•
Press OPTIONS and then select TRANSFER.
Dial the appropriate Call Forward Feature Access code followed by the destination
number. Note that the following are default codes. Your system may use different codes.
Contact your System Administrator for a list.
•
Dial the extension of the transfer destination.
-
Always: ∗68
-
Busy: ∗61
-
No Answer: ∗68
-
Cancel All Forwarding ∗70
•
Press
or
.
Transfer a Call - Supervised
•
While on a call, press HOLD. The current call is placed on hold.
•
Dial the extension of the transfer destination.
•
Press
•
Wait until the called party answers, announce the transfer.
•
Press OPTIONS and then select TRANSFER.
or
•
Press
•
Press
or
.
.
.
To cancel Call Forward:
Check Call Log
•
From idle mode, press CALL LOG.
•
Select the type of calls: Missed, Incoming, Outgoing, or All Calls.
•
Select the call.
•
Dial the Cancel All Call Forward Feature Access code (Default code is ∗70)
•
Press
or
.
M Mitel (design) is a registered trademark of Mitel Networks Corporation. © 2009, Mitel Networks Corporation. All other products and services are the trademarks of their respective holders. All rights reserved.
•
Press
.
QUICK REFERENCE GUIDE
Do Not Disturb
Remove Belt Clip Cover
Do Not Disturb (DND) stops internal calls from ringing your handset. DND returns busy
tone to the caller. DND does not stop external calls from ringing your handset nor does it
affect your ability to make calls.
Use the belt clip removal tool. Insert the tool between the belt clip cover and the phone.Then,
using your thumb, press down and slide the clip up and off the back of the phone.
•
To enable, dial the Do Not Disturb Feature Access code (default is *20), or to disable,
dial the Cancel No Not Disturb Feature Access Code (default is #20).
•
Press
or
•
Press
.
.
Call Handoff
If your handset is twinned to your desktop phone via a personal ring group, you can use the
call handoff feature. This feature allows you to “push” an active call from your desktop
phone to your 5610 handset, or “pull” an active call from your 5610 handset to your desktop
phone. You active call handoff by pressing a Handoff feature key on your desktop phone. To
program a Handoff feature key, refer to your phone’s user guide for instructions.
To push a call to your 5610 handset
•
While on a call at your desktop phone, press the Handoff key. The call is transferred to
your 5610 handset.
Attach Belt Clip
•
Press
Insert the clip belt into the back of the handset. Slide the clip down with your thumb to snap
the side tabs into place.
to continue the call on your handset.
To pull a call to your desktop phone
•
While on a call on your 5610 handset, press the Handoff key on your desktop phone.
•
The call is presented on your desktop phone in handsfree mode. Lift the desktop phone
handset to continue the call using your desktop phone.
M Mitel (design) is a registered trademark of Mitel Networks Corporation. © 2009, Mitel Networks Corporation. All other products and services are the trademarks of their respective holders. All rights reserved.
QUICK REFERENCE GUIDE
Troubleshooting
Symptom
Possible Cause
Corrective Action
Unable to remove belt clip You are not inserting the removal Insert the removal tool as shown in
cover using removal tool. tool far enough into opening be- the graphic on the previous page.
tween the handset and clip cover.
Handset display is black. Handset is in power saving mode.
Battery is drained.
Press any key.
Put handset in charging cradle to recharge battery.
Handset does not charge. Power to handset charging cradle is Ensure that power cable is inserted
not connected.
in handset charging cradle.
Battery is not inserted correctly.
Check that the battery is inserted correctly. Refer to Installation Guide for
details.
Battery life is exceeded and no long- Obtain replacement battery from
er accepts charge.
your System Administrator and replace.
Cannot enable features Feature is not enabled for your Contact your System Administrator
using Feature Access handset.
and ask to have the feature enabled
Codes.
for your handset.
System does not use default Fea- Contact your System Administrator
ture Access Codes.
for a list of the supported Feature Access Codes for your system.
Calls are not ringing the A feature such as Call Forwarding Enter the Clear All Features Access
handset.
Always is enabled that prevents Code (Default Code is ∗77)
your handset from receiving calls.
M Mitel (design) is a registered trademark of Mitel Networks Corporation. © 2009, Mitel Networks Corporation. All other products and services are the trademarks of their respective holders. All rights reserved.