Epson WorkForce 40 Series Installation guide

Network Installation Guide
Before You Begin
Make sure you installed ink cartridges and loaded paper as described on the
Start Here sheet. Then follow the instructions in this guide to set up the printer
for use on a network.
Tip:
For a video tutorial and other information on how to connect the printer to your wireless
network, go to: epson.com/support/wireless
Do one of the following:
■
If you’re installing the printer for the first time, see below.
■
If you’re setting up an additional computer to use the printer on the network,
follow the steps in “Install on Additional Computers” on page 23.
Choose Your Connection Type
Wireless. To make a wireless connection for your printer, see page 3.
Wired. To connect your printer with an Ethernet cable, see page 15.
2 Before You Begin
Wireless Network Installation
To connect your printer wirelessly, you need to know the name (SSID) of your
wireless network. If your network has security enabled, you also need to know the
WEP key or WPA passphrase. Write down this information below:
■
Network name (SSID): _________________________________________
■
WEP key or WPA passphrase: ____________________________________
This information is stored in your network’s router, and may have been entered
when the router was first set up. If you don’t have this information, contact the
person who set up your network before you begin. You may also be able to log
onto the router from your computer and check its setup screens. See your router’s
instruction manual for details.
Note:
You should also write down whether the WEP key is in ASCII or hexadecimal format. If
the WEP key is 5 or 13 characters, it’s ASCII. If it’s 10 or 26 characters, it’s hexadecimal.
If your router gives you a choice of WEP keys to use, note which one is currently active.
Usually the first WEP key is active, unless you’ve selected a different one.
If your passphrase contains upper- or lowercase letters, be sure to note them correctly.
The printer supports the following wireless security modes: WEP 64, WEP 128, and
WPA-PSK.
Connect the Ethernet Cable
Note:
This is a temporary connection used to configure the printer. You will be prompted to
remove the cable when configuration is complete.
1. Connect an Ethernet network cable to the LAN (10/100) port on your printer.
Wireless Network Installation 3
2. Connect the other end to any available LAN port on your router, access point,
or hub.
If you don’t have access to an Ethernet port on your router, access point, or
hub, connect the printer directly to your computer’s Ethernet network port.
Note:
To use this configuration method, your computer must be connected to the
network wirelessly, and your computer’s Ethernet connection must be set to
obtain an IP address automatically.
3. Continue with the steps in the next section to install software.
4 Wireless Network Installation
Install Software
Before starting, make sure the printer is not connected with a USB cable. Only an
Ethernet cable should be connected.
1. Insert the printer software CD.
2. Windows Vista®: If you see the AutoPlay window, click Run EPSETUP.EXE.
When you see the User Account Control screen, click Continue.
Windows XP: When you see the Software Installation screen, continue with
step 3.
Mac OS® X: Double-click the
icon.
3. Click Install.
Wireless Network Installation 5
4. When you see this screen, select Install driver for network connection and
click Next.
5. Follow the on-screen instructions to install the software for your product.
Note:
These installations take several minutes to complete.
6. Select Set up this printer for the first time, then click Next.
7. Continue with the steps in the next section to configure the printer and add it
to your network.
6 Wireless Network Installation
Configure Network Settings
1. Make sure that the printer is turned on.
2. When you see the FireWall Warning screen, click Next.
3. Make sure you connected the Ethernet cable as described on page 3.
Wireless Network Installation 7
4. Do one of the following:
■
If the printer is connected to your router, access point, or hub, select
Method 1: Connect via a router/access point (RECOMMENDED).
■
If the printer is connected directly to your computer, select
Method 2: Connect directly to the computer (ADVANCED). You’ll
also need to temporarily turn off or disable your computer’s wireless
network connection. (You’ll turn it back on later.)
Important:
Do not select Method 3: Connect with WPS or SES (NOT SUPPORTED).
5. Click Next.
6. If you see a firewall alert message, click Unblock or Allow to let Epson
EasyInstall continue. Do not select Ask Me Later, Keep Blocking, or Block.
8 Wireless Network Installation
Note:
Make sure that you allow network access for Epson EasyInstall. In Windows, verify
that the publisher is SEIKO EPSON, then click Unblock. In Mac OS X, configure
your firewall software to allow network access for Epson EasyInstall.
7. Select the printer you want to configure, then click Next.
Note:
It may take up to 90 seconds for your computer to find the printer on the network.
If your printer doesn’t appear in the list after 90 seconds, make sure that the printer
is turned on and the Ethernet cable is connected as described on page 3. Then
click the
refresh button.
8. If you turned off your computer’s wireless network connection in step 4, turn
it back on.
Wireless Network Installation 9
9. Select Wireless (remove Ethernet cable when prompted) as the network
communication type, then click Next.
10. Select your network name (SSID) from the list of available networks, then
click Next.
Note:
If your router or access point doesn’t broadcast its network name (SSID), select
Manually Enter Network Name (SSID) and enter the network name. Click Next.
On the next screen, select your wireless network security type, then click Next.
10 Wireless Network Installation
11. If your wireless network doesn’t have security enabled, continue with step 12.
If your wireless network has security enabled, do one of the following:
■
If you see the WEP Security Settings screen, select ASCII if your WEP
key is 5 or 13 characters, or select Hexadecimal if your WEP key is 10 or
26 characters. Enter your WEP key in the two text fields, leave the active
WEP key set to 1 (usual default), and click Next.
■
If you see the WPA Security Settings screen, enter your passphrase in
the two text fields. If your passphrase contains upper- or lowercase letters,
be sure to enter them correctly. Then click Next.
Wireless Network Installation 11
12. When you see this screen, click Next to configure the printer’s IP address
automatically (recommended).
Note:
To configure the IP address manually, click Change. On the next screen, select Set
the IP address manually (advanced), and click Next. Enter the IP address, subnet
mask, and default gateway, then click Next.
13. When you see the Confirm Settings screen, verify that the settings are correct,
then click Next.
Wait while the network settings are sent to the printer.
12 Wireless Network Installation
14. When you see the Switch to Wireless Connection screen, disconnect the
Ethernet network cable from your printer.
15. Click Next.
Wireless Network Installation 13
Wait while your computer confirms the network connection.
Note:
It may take a while for the printer to connect to the network. If the network
connection fails, the WEP key or passphrase may have been entered incorrectly.
See page 34 to reset the printer’s network settings and click Start Again.
If the network connection fails a second time, your router/access point may
have MAC address filtering enabled. See page 34 to print a network status
sheet to obtain the printer’s MAC address.Then see your router/access point’s
documentation to add the printer’s MAC address to the approved devices list.
16. When you see the Network Connection Successful screen, click Next.
Now go to page 27 to finish the installation.
14 Wireless Network Installation
Wired (Ethernet) Installation
Follow the steps in this section to connect the printer to your network with an
Ethernet cable.
Connect the Ethernet Cable
1. Connect an Ethernet network cable to the LAN (10/100) port on your printer.
2. Connect the other end to any available LAN port on your router, access point,
or hub.
3. Continue with the steps in the next section to install software.
Wired (Ethernet) Installation 15
Install Software
Before starting, make sure the printer is not connected with a USB cable. Only an
Ethernet cable should be connected.
1. Insert the printer software CD.
2. Windows Vista: If you see the AutoPlay window, click Run Epsetup.exe.
When you see the User Account Control screen, click Continue.
Windows XP: When you see the Software installation screen, continue with
step 3.
Mac OS X: Double-click the
3. Click Install.
16 Wired (Ethernet) Installation
icon.
4. When you see this screen, select Install driver for network connection and
click Next.
5. Follow the instructions on the screen to install the software for your product.
Note:
These installations take several minutes to complete.
6. Select Set up this printer for the first time, then click Next.
7. Continue with the steps in the next section to configure the printer and add it
to your network.
Wired (Ethernet) Installation 17
Configure Network Settings
1. Make sure that the printer is turned on.
2. When you see the FireWall Warning screen, click Next.
3. Make sure you connected the Ethernet cable as described on page 15.
18 Wired (Ethernet) Installation
4. Select Method 1: Connect via a router/access point (RECOMMENDED).
Important:
Do not select Method 2: Connect directly to the computer (ADVANCED) or
Method 3: Connect with WPS or SES (NOT SUPPORTED).
5. If you see a firewall alert message, click Unblock or Allow to let Epson
EasyInstall continue. Do not select Ask Me Later, Keep Blocking, or Block.
Note:
Make sure that you allow network access for Epson EasyInstall. In Windows, verify
that the publisher is SEIKO EPSON, then click Unblock. In Mac OS X, configure
your firewall software to allow network access for Epson EasyInstall.
Wired (Ethernet) Installation 19
6. Select the printer you want to configure, then click Next.
Note:
It may take up to 90 seconds for your computer to find the printer on the network.
If your printer doesn’t appear in the list after 90 seconds, make sure that the printer
is turned on and the Ethernet cable is connected as described on page 15. Then
click the
refresh button.
7. Select Wired (leave Ethernet cable connected) as the network
communication type, then click Next.
20 Wired (Ethernet) Installation
8. When you see this screen, click Next to configure the IP address automatically
(recommended).
Note:
To configure the IP address manually, click Change. On the next screen, select Set
the IP address manually (advanced), and click Next. Enter the IP address, subnet
mask, and default gateway, then click Next.
9. When you see the Confirm Settings screen, verify that the settings are correct,
then click Next.
Wait while the printer connects to your network.
Wired (Ethernet) Installation 21
10. When you see the Network Connection Successful screen, click Next.
Note:
Do not disconnect the Ethernet cable from the printer or router/access point.
11. Now go to page 27 to finish the installation.
22 Wired (Ethernet) Installation
Install on Additional Computers
Follow the steps in this section to install the printer software on each additional
computer you want to be able to use the printer from.
Install Software
1. Insert the printer software CD.
2. Windows Vista: If you see the AutoPlay window, click Run EPSETUP.EXE.
When you see the User Account Control screen, click Continue.
Windows XP: When you see the Software installation screen, continue with
step 3.
Mac OS X: Double-click the
icon.
3. Click Install.
Install on Additional Computers 23
4. When you see this screen, select Install driver for network connection and
click Next.
5. Follow the instructions on the screen to install the software for your product.
Note:
These installations take several minutes to complete.
6. Select Set up an additional computer to use this printer, then click Next.
7. Make sure that the printer is turned on.
24 Install on Additional Computers
8. When you see the FireWall Warning screen, click Next.
9. If you see a firewall alert message click Unblock or Allow to let Epson
EasyInstall continue. Do not select Ask Me Later, Keep Blocking, or Block.
Note:
Make sure that you allow network access for Epson EasyInstall. In Windows, verify
that the publisher is SEIKO EPSON, then click Unblock. In Mac OS X, configure
your firewall software to allow network access for Epson EasyInstall.
Install on Additional Computers 25
10. Select the printer you want to install, then click Next.
Note:
It may take up to 90 seconds for your computer to find the printer on the network.
If your printer doesn’t appear in the list after 90 seconds, make sure that the printer
is turned on and connected to the network. Then click the
refresh button.
11. Now go to page 27 to finish the installation.
26 Install on Additional Computers
Finish the Installation
Follow the steps for your operating system:
■
“Windows” below
■
“Mac OS X” on page 28
Windows
1. Follow the on-screen instructions. After making a successful network
connection, you see this screen:
2. If desired, you can do the following:
■
Enter a new name for the printer in the Printer Name text box (optional)
■
Select Set as default to make the printer your default printer (optional)
3. Click Next and follow the on-screen instructions to finish installing software
and print a test page.
When installation is complete, you’re ready to print. See your Quick Guide or
on-screen Epson Information Center for details.
Finish the Installation 27
Mac OS X
1. Follow the on-screen instructions. After making a successful network
connection, click Next. When you see this screen, click Finish.
2. When you see a screen like this, click Add Printer.
3. Follow the steps on the right side of the screen to add your EPSON TCP/IP
printer.
Note:
It may take up to 90 seconds for your computer to find the EPSON TCP/IP printer
on the network.
28 Finish the Installation
4. Click Next.
5. Follow the on-screen instructions to finish installing software and print a test
page.
When installation is complete, you’re ready to print. See your Quick Guide or
on-screen Epson Information Center for details.
Finish the Installation 29
Troubleshooting
If you have problems setting up or using your product on a network, check these
sections for help:
“Setup Problems” below
“Printing Problems” on page 32
If necessary, you can also check the printer’s network status lights (see page 33),
print a network status sheet (see page 34), or reset network settings (see page 34).
Setup Problems
Software installation failed
Reset the printer’s network settings (see page 34) and perform a first-time
installation of the printer software. Follow the instructions for your connection
type (see page 2).
Cannot connect to or find my wireless router or access point
■
Try connecting to the wireless router or access point with your computer or
another device to confirm that it is working correctly.
■
Make sure the printer is within range of your wireless router or access point.
■
Avoid placing the printer near a microwave oven, 2.4 GHz cordless phone, or
large metal object such as a filing cabinet.
■
Make sure there aren’t any access restrictions (such as MAC address filtering)
set on the wireless router or access point. If access restrictions are set, register
the printer’s MAC address on the router or access point. Print a network status
sheet (see page 34) to obtain the MAC address. See your router or access
point’s documentation for instructions.
■
Check to see if your wireless router or access point is set not to broadcast its
network name (SSID). If so, you will need to enter the SSID manually in the
printer’s setup software. If your wireless router or access point has wireless
security enabled, you will also need to know what kind of security it is using
in order to enter the SSID.
30 Troubleshooting
■
Make sure you entered the correct WEP key or WPA passphrase for your
wireless network. WEP keys are either ASCII or hexadecimal. If your
passphrase contains upper- or lowercase letters, be sure to enter them
correctly.
■
If you see the message “The combination of IP address and subnet mask is
invalid.”, try the following solutions:
■
If your router or access point is set to assign IP addresses using DHCP, try
setting the printer’s IP address setting to Auto (DHCP). (See page 12 for
wireless or page 21 for wired installations.)
■
If you want to manually configure the printer’s IP address, click Change
when you see the Current IP Address Status screen and enter the IP
address and subnet mask.
■
Make sure your computer is connected to your wireless router or access
point. See your router or access point’s documentation for instructions.
■
Set a unique IP address for your printer. All IP addresses are written in
segments of four numerical values. The last segment must be set to a
unique numerical value (between 1 and 254). When the router is a set to
assign IP addresses using DHCP, set the printer’s IP address to a value that
doesn’t conflict with the IP address range assigned by the DHCP server.
For example:
IP address of your router or access point: 192.168.1.1
IP address of your printer: 192.168.1.3
For the subnet mask, 255.255.255.0 is normally used for small-scale
networks (all devices on your network should use the same subnet mask).
Also, if a gateway value is set, use the same value as the IP address for your
wireless router or access point.
The printer does not appear in the Add Printer window (Mac OS X)
Make sure the printer driver was installed correctly and your computer’s TCP/IP
settings are configured correctly.
Troubleshooting 31
Printing Problems
Cannot print over the network
■
Print a network status sheet (see page 34) and verify that the network settings
are correct.
■
Make sure the printer is turned on, and your router or access point’s link LED
for the port the printer is connected to is on or flashing. If the link LED is off,
try the following.
■
Make sure the Ethernet cable is securely connected to both the printer
and your router or access point.
■
Try connecting to a different port on your router or access point.
■
Try using a different Ethernet cable.
■
Make sure the router or access point is turned on and working correctly.
■
When using TCP/IP, make sure the printer’s IP address is set correctly for your
network. If your network does not assign IP addresses using DHCP, you will
need to set the IP address manually.
■
For wired connections, print a network status sheet (see page 34). If the
Network Status does not say Connect, check your Ethernet cable connections
and try turning the printer off and back on again.
■
For wireless connections, print a network status sheet (see page 34). If the
Link Status does not say Connect, make sure the wireless router or access
point is turned on and that the settings are correct for your wireless network.
■
Reset the printer’s network settings (see page 34) and perform a first-time
installation of the printer software. (See page 3 for wireless or page 15 for
wired installations.)
Printing is slow or your printout is cut off
Print a network status sheet (see page 34) and check the Signal Condition. If it’s
poor, try moving the printer closer to your wireless router or access point. Avoid
placing the printer near a microwave oven, 2.4 GHz cordless phone, or large metal
object such as a filing cabinet.
32 Troubleshooting
A dial-up connection dialog box appears when printing with EpsonNet
Print
If you use a dial-up connection for Internet access, you will see this message every
time you print. Try to connect to the Internet using a LAN connection or set your
dial-up connection to dial manually.
Checking Network Status Lights
You can use the lights on the printer to check its status on your network:
Network status lights
Light status
Meaning
Disconnected
(both lights off)
Connected (wired)
(left light on)
Connected (wireless)
(right light on)
Connecting (wired)
(left light on, right light flashing)
Connecting (wireless)
(left light off, right light flashing)
Printer initializing or wireless auto
setup in progress
(lights flash alternately)
Troubleshooting 33
Light status
Meaning
Wireless auto setup completed
(both lights on; the left light turns off after
5 minutes)
Wireless auto setup error
(left light flashing, right light off)
(left light on, right light off; the left light
turns off after 5 minutes)
Wireless auto setup error
(no IP address set)
Using the Network Buttons
You can use the network buttons on the printer’s control panel for the following
functions:
■
Clear a wireless network error
To clear a wireless network error (indicated by error status lights on the
control panel), press and release the WiFi button.
■
Initialize network settings
To initialize the printer’s network settings, press and hold the WiFi button for
about 10 seconds.
■
Print a network status sheet
To view detailed network settings, you can print a network status sheet. First
load a sheet of plain paper in the printer. Then press the button to print the
status sheet.
34 Troubleshooting
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of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to
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Epson Approved Products by Seiko Epson Corporation.
Software License Agreements
In addition to software program rights owned by Seiko Epson Corporation, this product also
includes open-source software. See the “Software Notices” section in the online Epson Information
Center for a list of open-source software and software license terms applied to this printer.
Trademarks
Epson is a registered trademark and Epson Exceed Your Vision is a registered logomark of Seiko
Epson Corporation.
WorkForce is a trademark of Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective owners. Epson disclaims any and all rights in those marks.
This information is subject to change without notice.
© 2008 Epson America, Inc. 8/08
Copyright Notice 35
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