Zvox Audio SoundBase 770 User manual

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®
ZVOX SoundBase 870/770/670/570 Quick Setup
1
2
3
Position the
SoundBase.
Connect the
power cord.
Connect to
Optical Audio
Output of TV.
1
OFF
4
Connect to
Optical Audio
Input of
SoundBase.
Back of SoundBase
“TV base” position
2
Back of TV
Back of SoundBase
AC Power
Receptacle
Shelf position
Place the SoundBase
on stable, flat surface.
Ensure all components
are stable and secure.
Connect the AC
power cord to
the back of the
SoundBase. Leave
the Power Switch in
“Off”. Then insert the
AC plug into an AC
power receptacle.
Optical Audio Output
Connect one end of
an optical digital cable
to the TV’s Audio Out
optical jack.
SoundBase’s Optical
Audio Input #1
Connect the other end
of the optical cable
to the SoundBase’s
optical input jack #1.
6
Confirm you hear
TV sound through
the SoundBase.
With an optical digital
audio connection, you
should hear the TV
sound through the
SoundBase with the
SoundBase volume set
to 12-15.
If you don’t hear sound
or if you did not use
an optical connection,
press the INPUT button
on the SoundBase remote control to select
the correct input.
Select the TV input using
the remote control
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or the front panel.
Other Possible TV Audio Outputs
a
b
RCA Jack Analog
Audio Out
A red/white pair of RCA jacks
on the back of the TV labeled
OUTPUT. Do not connect to
RCA jacks labeled INPUT.
Input 1
Back of TV
“Minijack” Analog
Audio Out
Some TVs use a minijack
output or headphone jack.
Do not use a minijack
labeled INPUT.
Back of SoundBase
Input 1
5
Flip on the Power.
ON
Back of TV
Input 1—digital (optical jack)
Input 2—digital (optical jack)
Input 3—digital (coaxial jack)
Input 4—analog (RCA jacks)
Back of SoundBase
Input 5—analog (RCA jacks)
c
Coaxial Digital
Audio Output
(Single RCA jack,
may be orange)
Any cable with an RCA plug
at each end can be used.
Input 6—analog (front minijack)
Back of TV
Back of SoundBase
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Bluetooth device
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®
ZVOX SoundBase Connection Options
Your SoundBase has both analog and digital audio inputs. The majority of SoundBase owners connect between the optical jack on a
TV and the optical input jack on the SoundBase. This page describes audio output types found on a TV or Set Top Box (optical digital,
coaxial digital and analog) and the cable needed to connect to a SoundBase. Any of these audio outputs provides excellent fidelity.
Important Notes
1
Where Is The
Audio Output?
Most TVs have an optical
digital audio output, while
a few have a coaxial digital
audio output instead. You
could also use an analog
audio output on a TV, or
an audio output on a cable
or satellite set top box.
Pairing with a
Audio signal outputs
for popular TV brands:
device
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Audio output jacks found on TVs and
cable/satellite set top boxes:
Analog Stereo Minijack
Optical Digital Jack
A digital audio output
provides the “best” signal
but the audible advantage
compared to analog audio
is typically small. If you find
it more convenient to make
an analog audio connection
to the SoundBase, then use
it. Dialog clarity should be
equally good using either
a digital or analog signal.
Digital audio can be an
advantage if you want more
audio dynamic range.
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Analog Versus Digital
Audio Outputs
Samsung:
Sharp:
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Audio signal cable needed:
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Insignia:
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LG:
Analog Left and Right
RCA jacks
Coaxial Digital Jack
(single RCA jack)
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Sony:
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Vizio:
Audio signal cable needed:
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Audio signal cable needed:
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ZVOX SoundBase 870/770/670/570
®
Setup & Operation
Don’t Worry It’s Pretty Easy.
STEP 1
Place the system on furniture.
STEP 2
Connect one signal cable.
STEP 3
Connect the power cable.
STEP 4
Use the SoundBase remote to
select the correct input and volume.
Home Theater
Made Simple!
What’s in the box
SoundBase system • Remote control • Instruction sheets
AC power cord • Optical digital and Analog signal cables
®
(866) 367-9869 | info@zvoxaudio.com
READ THIS FIRST
WARNING
Important Safety Instructions For ZVOX System
TO PREVENT FIRE OR
SHOCK HAZARD, DO
NOT EXPOSE THIS
APPLIANCE TO RAIN
OR MOISTURE.
THIS APPLIANCE SHALL
NOT BE EXPOSED
TO DRIPPING OR
SPLASHING WATER
AND NO OBJECT
FILLED WITH LIQUIDS
SUCH AS VASES
SHALL BE PLACED
ON APPARATUS.
CAUTION
RISK OF ELECTRICAL
SHOCK, DO NOT OPEN
Warning: To reduce
the risk of electrical
shock, do not remove
cover (or back) – no
serviceable parts
inside. Refer servicing
to qualified service
personnel.
The exclamation point within an equilateral
triangle is intended to alert the user to the
presence of important operating and
maintenance (servicing) instructions in the
literature accompanying the appliance.
This lightning flash with arrowhead
symbol, within an equilateral triangle, is
intended to alert the user to the presence
of uninsulated “dangerous voltage” within
the product’s enclosure that may be of
sufficient magnitude to constitute a risk
of electrical shock to persons.
Important Safety Instructions
1.
Read these instructions.
2.
Keep these instructions.
3.
Heed all warnings.
4.
Follow all instructions.
5.
Do not use this apparatus near water.
6.
Clean only with dry cloth.
7.
Do not block any ventilation openings. Install in
accordance with the manufacturer’s instructions.
8.
Do not install near any heat sources such as
radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
9.
Do not defeat the safety purpose of the polarized
or grounding-type plug. A polarized plug has two
blades with one wider than the other. A grounding
type plug has two blades and a third grounding
prong. The wide blade or the third prong are
provided for your safety. If the provided plug does
not fit into your outlet, consult an electrician for
replacement of the obsolete outlet.
10. Protect the power cord from being walked on
or pinched particularly at plugs, convenience
receptacles, and the point where they exit from
the apparatus.
11. Only use attachments/accessories specified by
the manufacturer.
12. Use only with the cart, stand, tripod,
bracket, or table specified by the
manufacturer, or sold with the apparatus.
When a cart is used, use caution when
moving the cart/apparatus combination to
avoid injury from tip-over.
13. Unplug this apparatus during lightning storms or
when unused for long periods of time.
14. Refer all servicing to qualified service personnel.
Servicing is required when the apparatus has been
damaged in any way, such as power-supply cord or
plug is damaged, liquid has been spilled or objects
have fallen into the apparatus, the apparatus has
been exposed to rain or moisture, does not operate
normally, or has been dropped.
15. Grounding or Polarization–This product may be
equipped with a polarized alternating-current line
plug (a plug having one blade wider than the other).
This plug will fit into the power outlet only one way.
This is a safety feature. If you are unable to insert the
plug fully into the outlet, try reversing the plug. If the
plug should still fail to fit, contact your electrician to
replace your obsolete outlet. Do not defeat the safety
purpose of the polarized plug.
Alternate Warnings–This product is equipped with
a three-wire grounding-type plug, a plug having a
third (grounding) pin. This plug will only fit into a
grounding-type power outlet. This is a safety feature.
If you are unable to insert the plug into the outlet,
contact your electrician to replace your obsolete
outlet. Do not defeat the safety purpose of the
grounding-type plug.
16. Ventilation–Slots and openings in the cabinet
are provided for ventilation and to ensure reliable
operation of the product and to protect it from
overheating, and these openings must not be
blocked or covered. The openings should never be
blocked by placing the product on a bed, sofa, rug,
or other similar surface. This product should not be
placed in a built-in installation such as a bookcase
or rack unless proper ventilation is provided or the
manufacturer’s instructions have been adhered to.
17. The MAINS plug or an appliance coupler is used as the
disconnect device, the disconnect device shall remain
readily operable.
18. CLASS II apparatus with double insulation, and no
protective earth provided.
19. CAUTION: Danger of explosion if the remote control
battery is incorrectly replaced. Replace only with the
same or equivalent type.
20. WARNING: The remote control battery (battery or
batteries or battery pack) shall not be exposed to
excessive heat such as sunshine, fire or the like.
21. No naked flame sources, such as lighted candles,
should be placed on the apparatus.
Special Safety Warnings Regarding Placement of
ZVOX System and Other Equipment
Stable Placement. Do not place the ZVOX
system on an unstable cart, stand, bracket
or table. The ZVOX system may fall, causing
serious injury to a child or adult and serious
damage to the product. Do not use the
ZVOX system on any unstable surface.
Placement of a TV on the ZVOX system. A television that
weighs less than the cited limits and that has a base that is
smaller than both dimension limits (shown below) can be
placed on top of a ZVOX system—BUT ONLY WHEN THE
FOLLOWING SAFETY PRECAUTIONS ARE STRICTLY
OBSERVED. PLACING A TV ON TOP OF A ZVOX SYSTEM
WITHOUT FOLLOWING ALL THE PRECAUTIONS IS
DANGEROUS AND SHOULD NOT BE DONE.
• The TV must be anchored to the rear wall using
anchor bolts and supporting cables according
to the recommended guidelines provided by the
TV manufacturer. Household accidents and other
unforeseen disturbances are likely to occur. ZVOX Audio
provides no guarantee that any object placed on top
of a ZVOX Audio product is safe and stable. It is the
sole responsibility of the ZVOX owner to check that any
object placed on the ZVOX system is stable at the
time of installation and at frequent intervals afterward.
• SoundBase 870 and 770: The TV must weigh 140
pounds (64 kg) or less.
The base of the TV must measure less than:
Width
Depth
41.5 in (1106 mm) 17 in (440 mm)
• SoundBase 670: The TV must weigh 120 pounds
(55 kg) or less.
The base of the TV must measure less than:
Width
Depth
35.5 in (903 mm)
15.75 in (403 mm)
• SoundBase 570: The TV must weigh 110 pounds
(50 kg) or less.
The base of the TV must measure less than:
Width
Depth
31.5 in (800 mm)
14 in (357 mm)
• Install the ZVOX system on a solid and flat surface.
Be sure to prevent the ZVOX system from changing
position after installation.
Simple Setup – Just Four Steps
12 3 4
Place the
SoundBase.
Connect the
SoundBase
to your TV
and/or audio
devices.
Learn the
features and
controls of the
ZVOX system.
“Teach” the SoundBase
to respond to your
preferred remote
controls commands
(Volume/Mute/Power).
1. Speaker placement
You can place the SoundBase on any flat, stable surface near your TV. If the TV base is small
enough, you can place the SoundBase system on a piece of furniture and then place the TV
on top of the SoundBase.
• Consider the surface that will support the SoundBase. It is the SoundBase owner’s
responsibility to insure that a furniture finish is unaffected by supporting the combined
weight of a SoundBase and possibly a TV. Place an appropriate barrier between the surface
and the feet of the SoundBase if you are in doubt. The four support pads on the bottom of
a SoundBase are a soft, inert synthetic material that does not react with typical furniture
finishes. But some furniture finishes can be deformed or altered by having any heavy
object resting on them for a long period of time. ZVOX Audio, Inc. cannot be responsible
for any change in the appearance of any supporting surface finish that may occur after a
SoundBase is placed upon the surface.
• A safe installation is the SoundBase owner’s responsibility.
• Use an unswitched AC outlet to provide power to a SoundBase. If Auto Standby is turned
on, a SoundBase will always enter its Standby state after 30 minutes of inactivity. A
SoundBase uses less than 0.5 watt in Standby. Use of a switched AC outlet to cut off AC
power to a SoundBase system may erase user preferences and delays subsequent turn-on.
• A TV heavier than 140 lbs (64 kg) should not be placed directly on top of a SoundBase 870
and 770.
• A TV heavier than 120 lbs (55 kg) should not be placed directly on top of a SoundBase 670.
• A TV heavier than 110 lbs (50 kg) should not be placed directly on top of a SoundBase 570.
• A flat panel TV has a high center of gravity. Please confirm the furnishing supporting
your TV and the SoundBase is stable and secure. The surface supporting the SoundBase/
TV combination should not move in any direction.
• All TV manufacturers recommend that a flat panel TV be anchored to a secure vertical
surface with a tether. This prevents a household accident from causing a TV to fall off its
supporting surface. ZVOX Audio recommends you heed this recommendation and all other
installation recommendations made by the TV manufacturer.
2. Connecting your TV to the SoundBase
Almost all HDTVs have an audio output, which you can connect to your SoundBase. You
should not disconnect or change any video program source connected to your TV.
TV Optical Output
ZVOX Optical Input
Optical Cable
Optical Digital Output
Almost all HDTVs use an optical digital audio output, which you connect to the Soundbase’s
optical #1 using an optical cable.
Coaxial Digital Output
A few TVs, set top boxes and DVD/Blu-ray players have a coaxial digital audio output. You
can connect this output to the coaxial digital audio input on the SoundBase using a cable
with an RCA phono plug at each end.
Program Sources with an Analog Audio Output
If your TV set does not have a digital audio output, you could connect the TV set’s analog
audio output to an analog audio input on the SoundBase system.
An analog audio input on the SoundBase is also useful for connecting portable devices
with an audio output. For instance, the headphone output of a smartphone or music player
could be connected to the SoundBase front panel minijack. This requires a cable with a
stereo miniplug at both ends. The minijack headphone output from a TV could be connected
to one of the rear panel inputs. This requires a cable with a stereo miniplug at one end (to fit
the TV headphone jack) and Red/White RCA plugs at the other end (to connect to the ZVOX
back panel).
You can connect an RCA jack analog audio output to Analog Input 4.
OR
You can connect a minijack analog audio output to Analog Input 4.
3. Connect the AC cord
After making the signal connection, connect the AC power cord to the back of the speaker.
Then connect the AC power cord to an AC power receptacle. Turn on the speaker using the
power switch on the back panel next to the AC cord.
AC cord connection to SoundBase back panel.
If your home TV system does not conform to the descriptions in this
guide, don’t hesitate to send an inquiry to info@zvoxaudio.com or
call ZVOX Audio at (866) 367-9869. Please provide your TV brand
and model number. A ZVOX Audio representative should be available
(Eastern Time Zone) Monday through Friday 9:30 AM to 7:30 PM and
noon to 4:00 PM on Saturday.
4a. Infrared Remote Control Features
of the SoundBase
Learning:
You can “teach” the SoundBase to respond to your
current TV remote control for the following functions:
Volume, Mute (on/off) and Power (on/off). See the separate
sheet for instructions. After this “learning” process, you
will not need the SoundBase remote control for adjusting
Volume, Mute and Power. Teaching the SoundBase to
respond to your preferred remote does not affect the
included SoundBase remote. The SoundBase remote will
still provide its full range of adjustments.
Input Selection:
Pressing the INPUT button allows you to select a different
input. Inputs are selected in the following order:
Input 1—digital (optical jack)
Input 5—analog (RCA jacks)
Input 2—digital (optical jack)
Input 6—analog (front minijack)
Input 3—digital (coaxial jack)
Bluetooth device
Input 4—analog (RCA jacks)
Remote Control Capabilities
Mute
Volume
The VOLUME buttons on the SoundBase remote control operate in
the normal manner.
Power (STANDBY)
MUTE
VOLUME
INPUT
Bass set at -2
MUTE
VOLUME
INPUT
Treble set at 1
The Power button on the SoundBase remote control toggles the
SoundBase between STANDBY and On. Note: A SoundBase will
automatically enter STANDBY if the selected input is silent for longer
than approximately 30 minutes.
A SoundBase in STANDBY will automatically turn back on if it senses
a volume adjustment or power command from the “learned” remote
control or the SoundBase remote control.
Mute
The MUTE button on the SoundBase remote control operates in
the normal manner. When MUTE is active, the display will show a
blinking -00- for 20 seconds.
MUTE
VOLUME
INPUT
Bass and Treble
The Bass control has a range of -4 to 4.
The Treble control has a range of -4 to 4.
Note: The bass output of a SoundBase system is affected by its
position within a room. You may find it sounds best with slightly more or
less bass than the neutral setting.
MUTE
VOLUME
INPUT
MUTE
VOLUME
INPUT
MUTE
VOLUME
INPUT
Surround Settings
There are three SURROUND levels:
• Surround One (“Sd 1”) has low virtual surround effect and strong
vocals. Use this setting if vocal clarity is important to you.
• Surround Two (“Sd 2”) has moderate virtual surround effect
and moderate vocals. Most people prefer this setting for most
program material.
• Surround Three (“Sd 3”) has strong virtual surround effect
and moderate vocals. Many people prefer this setting when
watching movies.
Output Leveling
MUTE
VOLUME
INPUT
Press this button to prevent large changes in volume. When engaged,
it boosts quiet dialog and lowers the output of loud commercial breaks.
It also reduces volume swings between cable or satellite channels. This
feature can be used along with any of the three Surround settings.
Accuvoice
Press this button to increase the clarity of most voices.
Pressing Accuvoice overrides the current Surround setting. A second
press returns the SoundBase to the last-used Surround setting.
MUTE
VOLUME
INPUT
4b. SoundBase Front Panel and Rear Panel
1
2
3
SoundBase Front Panel Controls and Input
4
5
SoundBase Back Panel Inputs and Outputs
1
MUTE/Power button. If the system is on, a press of this button toggles MUTE on and
off. Also while the system is on, if you press and hold the MUTE button for longer than
four seconds, the system will enter STANDBY.
2
VOLUME -/+. The volume range indication is 01 to 30.
3
INPUT. Selects between the seven input choices on a SoundBase. See 4a Input in first
column.
4
AUDIO CONNECTING JACK. Connect a smartphone or other audio device to this jack
using a cable with a stereo miniplug at each end. Select Input 6 on the SoundBase (In6A
appears on the display).
5
SUB OUTPUT AND STEREO SIGNAL OUTPUT. If your powered subwoofer has both Left
and Right inputs, the SUB OUTPUT of the SoundBase should be connected to both inputs
via a “Y” adapter. The STEREO SIGNAL OUTPUT supplies an audio signal for use with
another another audio system or wireless headphones. The signal level from both outputs
varies along with the volume setting on the SoundBase.
5. Digital Audio Troubleshooting
TV sets with no audio output:
You should check the program sources connected to the TV for an audio output (cable box, disc
player, game box). Many cable boxes and DVD/Blu-ray players have both analog and digital audio
outputs. If you connect directly to a set top box and a DVD/Bluray player, you need to switch
inputs on the TV and the SoundBase.
Bluray disc audio:
If you don’t get sound from a Bluray disc, the digital audio on that disc may be encoded using
a proprietary format. In this case, use the Bluray disc menu or the Bluray player menu to select
Dolby Digital or PCM digital output.
Internet streaming HD video audio:
If your TV features a internet connection and displays HD streaming content, it may be
necessary to select Dolby Digital or PCM digital audio in the TV or from the streaming provider’s
sound options.
STILL NEED ASSISTANCE? If your home TV system does not conform to the
descriptions in this guide, don’t hesitate to send an inquiry to info@zvoxaudio.com
or call ZVOX Audio at (866) 367-9869. Please provide your TV brand and model
number. A ZVOX Audio representative should be available (Eastern Time Zone)
Monday through Friday 9:30 AM to 7:30 PM and noon to 4:00 PM on Saturday.
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This guide applies to the SoundBase models 350, 450, 570, 670, 770 and 870.
It does not apply to the SoundBase 220, 320, 420, 555 and 580
and earlier ZVOX Audio products.
The PS Menu
Adjusting the PS Menu
The SoundBase has a variety of function
and sound adjustments that could prove
useful depending on the SoundBase
owner's installation and usage preference.
The list of adjustments is called the
PS Menu.
To make a selection from the PS menu listing,
press and hold down both the MUTE and
VOLUME UP front panel buttons for about 3
seconds. If this is the first time you have used
the PS menu, you will see the characters
"PS-0" start flashing. Immediately release the
two buttons when you see the PS number
flashing. Then quickly press and release
the Volume Up button while "PS" is still
flashing. This will increase PS number setting.
Pressing Volume Down will decrease the PS
number setting, down to "PS-0". Each time
you press the Volume Up or Volume Down
button, you have an additional six seconds to
make an adjustment.
If your 1V set does not have a "internal
speakers off'' feature or if your 1V displays
a distracting "TV speakers off'' message,
the PS menu albws you to adjust the
SoundBase and your preferred remote
control so that the volume buttons on your
preferred remote control adjust the sound
just from the ScundBase and not the TV
These adjustments are made using the four
front panel buttons on a SoundBase while
watching the LED display. The SoundBase
remote control cannot make adjustments to
the PS Menu.
Once you arrive at your intended PS number,
just wait for the display to stop flashing the
PS number. When the flashing stops, the
adjustment is made.
Press both buttons for three or
more seconds to trigger the PS
number adjustment mode.
While flashing, the Volume Up or Down
buttons set the PS number. After adjustment,
the setting is stored when the display turns off.
(866) 367-9869 I info@zvoxaudio.com
PS Emulation Modes
The first six options in the PS menu are emulation modes. See "Using the SoundBase remote
control emulation modes" for instructions.
--
No brand Sony
emulation
LG
Samsung
Vizio
Panasonic Marantz
There are no PS number choices between PS 6 and PS1 0.
Additional PS Settings
Additional SoundBase adjustments affect how you turn the SoundBase on and off and how it
responds to remotes
"AS" Auto Standby:
When PS10 is selected, the SoundBase will
automatically enter a low-power draw Standby
mode after 20-30 minutes of very low to no audio
signal. In most uses, this means the SoundBase
will turn tts self off after you turn off the lV.
-
"noAS" no Auto Standby:
When PS1 i is selected, the SoundBase will
only enter Standby in response to a press of the
POWER button on the SoundBase remote or
from a "learned" remote control. The SoundBase
will not enter Standby automatically.
..
"AO" Auto On:
The SoundBase turns on in response to
the Power, Volume and Mute commands
from the SoundBase remote and from
the "learned" remote.
"noAO" no Auto On:
The SoundBase turns on in response to a
SoundBase remote command, but not a
"learned" remote command. Once on, the
SoundBase will respond to a "learned" remote.
..
"OnEr'' One Remote:
The SoundBase responds to just the
SoundBase remote control. Any "learned"
remote response is disabled. Choosing PSi 2
or PS13 restores a "learned" remote's ability
to control the SoundBase.
Using the SoundBase remote control emulation modes
PS 1 through PS 6:
Most SoundBase users teach the
SoundBase to respond to their preferred
remote control using the SounBase built-in
"learning" function. Should this approach not
work with your preferred remote control, there
is an alternate method that can allow your
preferred remote to control the sound level
heard from the SoundBase.
To use this method, your preferred remote
control needs an Aux or Audio device button
in addition to device buttons for the TV and
set top box. This method cannot be used if
your preferred remote control controls only
two devices (Set Top Box and TV). You will
also need the User Manual for your specific
Cable or Satellite remote control, along
with the "device brand and code" list for
your remote control. This list may be a
separate document from the remote
control User Manual.
Using the PS numbers 1 through 6, you set
the SoundBase to respond to the volume/
mute/power infrared commands of a specific
TV or audio system manufacturer. In most
cases, you need to choose a different brand
than your TV Choosing a brand that is
different from your TV eliminates the chance
that the TV's internal speakers will start
playing along with the SoundBase. Sony is a
good choice from the PS menu for any brand
of TV that is not Sony. Most cable or satellite
remote controls can be adjusted to control a
SoundBase set to "Sony" in the PS menu. If
you have a Sony TV that will not allow you to
turn off the internal speakers, you will have to
choose a different brand from the PS menu
numbers 1 through 6.
Once you have chosen a brand from the
SoundBase PS menu, you need to adjust
the setting on your cable or satellite remote
so its Volume buttons adjust that same
brand of Aux or Audio device. There are two
adjustments you may need to make on the
cable or satellite remote.
Cable/Sat remote adjustment 1: The
volume buttons on a cable or satellite
remote are typically locked adjust on the
TV's internal speakers. Even if you press the
"Cable" button on your remote, the volume
buttons will still send out volume commands
for your T\1, not the cable box. You need to
unlock the Cable/Sat remote volume buttons
according to the cable or satellite remote
control's instructions. Once unlocked,
pressing Aux on the Cable/Sat remote
will then cause the volume buttons on the
Cable/Sat remote to control whatever brand
of device is set on the Aux button.
Cable/Sat remote adjustment 2: The
cable/ satellite remote instructions will also tell
you how to set the "AUX" or "AUDIO" button
to the brand you chose on the SoundBase
PS menu. The instructions should list a few
numbers that let you control a device that
responds to Sony codes, for instance.
Try the different "number code" options
listed until you find one that controls the
SoundBase. If you cannot find a code that
controls the SoundBase, you can set the
SoundBase to one of the other four brands
available and search for a compatible code
for that brand.
Once you find a code number that controls
the SoundBase, you can then "lock" the
cable or satellite remote volume buttons to
adjust only the Aux or Audio device and not
the TV Once locked, the volume buttons
will always control the SoundBase, even
if a TV/Cable/ Satellite/DVD button on the
Cable/Satellite remote control is pressed.
Master Reset
A master reset restores a SoundBase to
the factory default behavior. It erases any
"learned" remote control response. It sets
the SURROUND mode to Surround "2"
sets OUTPUT LEVEUNG and DIALOG ,
EMPHASIS to OFF and sets BASS and
TREBLE to no boost or cut in bass or treble
output. It sets the INPUT to Optical Input 1.
To perform the Master Reset, first put the
SoundBase in Standby mode by pressing
the POWER button on the SoundBase
remote control. When you see "OFF" on the
SoundBase display, the unit is in Standby.
You can also put a SoundBase in Standby
by pressing down on the front panel MUTE
button for about 5-7 seconds.
Once the Sound Base is in Standby, locate the
INPUT button on the face of the SoundBase.
(You cannot use the INPUT button on the
remote to perform a Master Reset.)
Press and hold down the front panel INPUT
button for about 15 to 20 seconds. When you
see the three letters " r S t " appear on the
display (see figure below), release the INPUT
button. The SoundBase will then show the
four-digit firmware code number and turn "ON".
The RESET is complete.
RESET Indication.
(866) 367-98691 info@zvoxaudio.com
C 2014 Z:VOX Audio LLC.
Using Bluetooth
wireless audio
with your ZVOX
Sound Base
system.
Your ZVOX Sound Base®system is equipped with a
Bluetooth® receiver that allows it to play music wirelessly from your smart phone, tablet, laptop computer
or other Bluetooth equipped audio devices.
• To start the Bluetooth connection process, use the
INPUT button on your remote control (or the control
module on the front of the Sound Base) to select the
Bluetooth input (rllll). Keep pushing the INPUT button until the SoundBase display reads "bLUE."
• Now follow the directions for your Bluetooth device
to "pair" to the SoundBase. This typically involves
going to "Settings" then the "Biuetooth Settings" and
choosing the "ZVOX" listing when it appears on the
list of available devices.
·The "bLUE" symbol on the Sound Base display wi ll
flash during the connection process. Once the connection is made the "bLUE" symbol should stop flashing - and your device should indicate "Connected" by
the "ZVOX" listing.
A Sound Base can remember "pairing" with up to five
different Bluetooth devices. The system will connect
more quickly to a Bluetooth device that has previously
been paired with the system.
We strongly recommend that you have only one
Bluetooth-transmitting device operating in the same
room as the SoundBase. Having two Bluetooth devices "on" in the same room as the SoundBase can
lead to an interrupted signal connection . Turn off Bluetooth transmission from other Bluetooth devices in the
same room . If your Sound Base drops a connection to
a Bluetooth device, check to see if an add itional device like a phone or tablet is present in the same room
(or even in a nearby room ).
If you wish to connect to a different Bluetoothequipped device, turn Bluetooth on from the new
device and turn Bluetooth off on the previous device .
Troubleshooting suggestions if Bluetooth won't
connect.
• Be sure the device is within range of the SoundBase. The closer the device is to the Sound Base, the
better. The device may need to be 20 feet or closer.
• Be sure the SoundBase input is set to "bLUE."
• Be sure the Bluetooth function on your device is
activated.
• If your device indicates that it has connected - but
then disconnects, try re-connecting the device.
If repeated attempts to connect don't work, try the following steps:
- Turn the Sound Base off using the Power button on
the remote control. Wait a few seconds, then turn it
back on. Repeat the Bluetooth connection process.
- If there are other Bluetooth devices nearby, temporarily de-activate their Bluetooth function .
- Clear other Bluetooth sound systems from the pairing list on your Bluetooth device (implement the option
"Ignore This Device").
- On your device, turn Bluetooth OFF, wait about 30
seconds, then turn Bluetooth back ON.
Note: Consistent Bluetooth reception can be degraded by other nearby sources of radio frequency
interference. A wifi router or radio-frequency remote
control near to the Sound Base can create interference
that reduces the effective range of the Sound Base's
Bluetooth reception . Infrared remote controls will NOT
cause interference with the Bluetooth reception .
zvox®
Great Sound Made Simple
www.zvoxaudio.com 866-367-9869
info@zvoxaudio.com
© 2014 R2 ZVOX Audio LLC. ZVOX and SoundBase are registered trademarks of ZVOX Audio LLC. Bluetooth is a registered trademark of Bluetooth SIG.
Your Current TV Remote
Can Control Your SoundBase® System.
After following the steps outlined in this guide, your cable remote will
adjust the volume output from your SoundBase system. Please Note:
If you have a DirecTV remote control, use the DirecTV remote guide
included along with this instruction sheet.
remote control. To insure accuracy, the learning routine records each
button’s commands twice, then confirms a successful recording.
ZVOX® Audio has specific instruction sets available for a variety of
popular remote controls. These instructions provide an alternate method
for configuring your SoundBase to respond to your preferred remote
control. If you can not easily teach the SoundBase to respond to your
preferred remote control, please contact ZVOX Audio about additional
instructions for your preferred remote control.
The steps involve pressing the Volume, Mute, and Power buttons of your
preferred remote control with it positioned close to the numeric display
of the SoundBase. Once complete, the SoundBase will respond to
these buttons from your preferred remote, in addition to the SoundBase
PREPARE
1
2
Sit within easy reach of the
SoundBase system’s front
control panel.
Locate the following
buttons on your
remote control:
@V\^PSSULLK[VWYLZZ[^VI\[[VUZVU
[OLSoundBaseZ`Z[LTMYVU[WHULS[V
Z[HY[[OLSLHYUPUNWYVJLZZ[OLUWYLZZMV\Y
YLTV[LJVU[YVSI\[[VUZ
1 =63<4,<7
2 =63<4,+6>5
3 4<;,
4 76>,9
3
4
Press both SoundBase system
VOLUME buttons until “Lrn”
appears (about 4 seconds). Then
release both VOLUME buttons.
3
1
2
‹ .L[YLHK`[VWYLZZVOLUME UPVU[OL
9LTV[L*VU[YVS
;OLSLHYUPUNWYVJLZZ
PU]VS]LZWYLZZPUN[OLZL
MV\YI\[[VUZPUZLX\LUJL
This remote is only an example. Your
remote is probably different. Please
locate these buttons on your remote.
0M`V\ZLL[OL¸UVJOHUNL¹TLZZHNL(nocH)K\YPUN[OLSLHYUPUNYV\[PUL[OL
SoundBaseZ`Z[LTZ`Z[LTKPKUV[HJJLW[[OLPUMYHYLKJVKL;OLJ\YYLU[Z[LW
PU[OLSLHYUPUNYV\[PUL^PSSYLWLH[
Error Message of the
SoundBase Learning Routine
LEARN BUTTONS
volume up
volume down
mute
1
2
3
>OLU
HWWLHYZWYLZZ
=63<4,<7MVYZLJVUK
@V\ZOV\SKZLL
HWWLHYZWYLZZ
>OLU
=63<4,<7MVYZLJVUKHNHPU
@V\ZOV\SKZLL
MVSSV^LKI`
.
power
4
HWWLHYZWYLZZ
>OLU
=63<4,+6>5MVYZLJVUK
HWWLHYZWYLZZ
>OLU
4<;,MVYZLJVUK
HWWLHYZWYLZZ
>OLU
76>,9MVYZLJVUK
@V\ZOV\SKZLL
@V\ZOV\SKZLL
@V\ZOV\SKZLL
>OLU
HWWLHYZWYLZZ
=63<4,+6>5MVYZLJVUKHNHPU
>OLU
HWWLHYZWYLZZ
4<;,MVYZLJVUKHNHPU
HWWLHYZWYLZZ
>OLU
76>,9MVYZLJVUKHNHPU
@V\ZOV\SKZLL
MVSSV^LKI`
@V\ZOV\SKZLL
MVSSV^LKI`
@V\ZOV\SKZLL
MVSSV^LKI`
.
YOU ARE DONE!
.
.
For USA SoundBase® Owners:
Alternative Adjustment Guide For So me Remote Controls
Issued by USA Cable and Satellite TV Providers.
This guide applies to specific remote controls from DirecTV, Dish, Verizon
FIOS, Comcast and AT&T that have an AUX or AUDIO button. If you have a
remote control with just two device buttons (TV and Set Top Box), you should
"teach" your Sound Base to respond to you r remote control as described in
the instruction sheet titled Your Current TV Remote Can Control Your
SoundBase System. Please confirm that your remote has the same device
keys as shown in the image on the relevant page of these instructions.
These instructions address the following situtations:
1) Your remote control does not adjust the SoundBase volume after following th.e instructions in the guide titled Your Current TV Remote Can Control
Your SoundBase System.
2) Your TV has no "internal speakers off' feature and the poor sound from
your TV interferes with the Sound Base audio.
3) Your TV displays an intrusive 'TV Speakers Off' message after teaching
the SoundBase to respond to your preferred remote control and turning off
the internal TV speakers.
Two Device Remote control
Remote control with AUX Button
There are TV and STB buttons, but
no AUDIO or AUX button.
Besides the TV and STB buttons, this
remote has an AUX button.
© 2014 ZVOX Audio LLC.
(866) 367-98691 info@zvoxaudio.com
The SoundBase "learn your remote" feature does not work
with many DirecTV remotes. The following instructions
should be used to adjust a DirecTV remote to control a
'NO X Audio Sound Base.
DirecTV remote RC65, RC66 and
similar DirecTV remotes:
Configure the ZVOX Audio speaker:
On the front panel of the ZVOX Audio speaker:
a) Press and hold down both the Mute/Power button and the
Volume Up button until you see "PS" on the display.
b) Release the buttons.
c) Press and release the Volume Up button until you see "PS-5"
("PS-3" for Panasonic TV)
d) Wait until the "PS-5" or "PS-3" display disappears.
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Then, configure the DirecTV remote:
a) Move the slider button at the top of the DirecTV remote over
to the AV1 position .
b) Press and hold the MUTE and SELECT buttons until the light
above AV1 blinks twice.
c) Enter 11480 (10812 for Panasonic TV). The AV1 light will
blink twice .
d) Press and hold the MUTE and SELECT buttons until the light
above AV1 blinks twice.
e) Enter 993 and then press SELECT.
f) Move the slider button to the left, back to the DirecTV icon.
The DirecTV remote now powers your TV on/off,
while the volume control will control your ZVOX.
DirecTV remotes RC23, RC32:
Configure the ZVOX Audio speaker:
On the front panel of the ZVOX Audio speaker:
a) Press and hold down both the Mute/Power button and the
Volume Up button until you see "PS" on the display.
b) Release the buttons .
c) Press and release the Volume Up button until you see "PS-5"
("PS-3" for Panasonic TV)
d) Wait until the "PS-5" or "PS-3" display disappears.
Then, configure the DirecTV remote:
a) Move the slider button at the top of the DirecTV remote over
to the AV1 position.
b) Press and hold the MUTE and SELECT buttons until the light
above AV1 blinks twice.
c) Enter 10250 (10812 for Panasonic TV). The AV1 light will
blink twice .
d) Press and hold the MUTE and SELECT buttons until the light
above AV1 blinks twice.
e) Enter 993 and then press SELECT.
f) Move the slider button to the left, back to the DirecTV icon.
The DirecTV remote now powers your TV on/off,
while the volume control will control your ZVOX.
...
-
Dish Network Remote 20.1 IR or 21 .0 IR:
These instructions describe how to configure your Dish
Network remote to control the volume from your ZVOX Audio
system and not from your TV.
The following instructions apply to any TV brand except
Panasonic. If you have a Panasonic TV, use the alternate
instructions below.
For any TV brand except Panasonic:
Part 1: Configure the ZVOX system
1. Power on your ZVOX system .
2. On the ZVOX system front panel, press and hold down both
MUTE and VOLUME UP until PS-0 appears on the display
(about 5-6 seconds). Release the buttons.
The PS-0 display will continue flashing for about 5 seconds.
3. While PS-0 is flashing, repeatedly press VOLUME UP until it
reads "PS-5". Wait for the display to stop flashing.
Part 2: Configure your Dish Network remote
Program code to the AUX button
1. On the Dish Network remote control, press and hold the AUX
button until all the other mode buttons light up, and then release
the AUX button. The AUX button flashes.
2. Enter 0-5-1-2 then press the pound key(#).
The AUX key will blink three times.
Lock the volume buttons to the ZVOX
1. Press and hold the AUX mode button until all mode buttons
light up, then release it. The AUX mode button will blink.
2 Press the POUND(#) button, press the plus(+) side
Of the VOLUME button, press the 0 number button,
press the POUND (#) button. The AUX mode button flashes
three times.
3. Press the SAT mode button then Press the plus(+) and
minus(-) sides of the VOLUME button down simultaneously
and release them.
You have just completed the programming. When
you press VOLUME+, VOLUME-, or MUTE, the volume of the
Sound Base will respond regardless of which device button on
the Dish Network remote was last pressed.
20. 1 IR above, 21.0 TR below
diSl?
•I
. _ . ..
Dish Network Remote 20.1 IR or 21.0 IR:
FOR PANASONIC TVs:
Part 1: Configure the Sound Base system
1. Power on your ZVOX system.
2. On the ZVOX system front panel, press and hold down
both MUTE and VOLUME UP until PS-0 appears on the
display (about 5-6 seconds). Release the buttons.
The PS-0 display continues flashing for about 5 seconds.
3. While PS-0 is flashing, repeatedly press VOLUME UP
until it reads "PS-3". Wait for the display to stop flashing.
Part 2: Configure your Dish Network remote
Program code to the AUX button
1. On the Dish Network remote control, press and
hold the AUX button until all the other mode buttons
light up, and then release the AUX button.
The AUX button flashes.
2. Enter 0-8-5-8 then press the pound key (#).
The AUX key will blink three times.
Lock the volume buttons to the ZVOX
1. Press and hold the AUX mode button until all
mode buttons are lit, then release it. The AUX
mode button will blink.
2. Press the POUND(#) button, press the plus (+) side
of the VOLUME button, press the 0 number button,
press the POUND (#) button. The AUX mode button flashes
three times.
3. Press the SAT mode button, then press down the
plus(+) and minus(-) sides of the VOLUME burton
simultaneously and release them.
You have just completed the programming . When
you press VOLUME+, VOLUME-, or MUTE, the volume
of the SoundBase will respond regardless of which device
button on the Dish Network remote was last pressed.
20. I IR above, 2 1.0 IR below
Comcast Custom DVR 3-Device Universal Remote Control
These instructions describe how to configure your Comcast cable remote
to control the volume from your ZVOX Audio system and not from your TV.
The following instructions apply to any TV brand except Panasonic.
If you have a Panasonic TV, use the alternate instructions below.
FOR ANY TV BRAND EXCEPT PANASONIC:
Part 1: Configure the ZVOX system
1. Power on your ZVOX system.
2. On the ZVOX system front panel, press and hold down both
MUTE and VOLUME UP until PS-0 appears on the display
(about 5-6 seconds). Release the buttons.
The PS-0 display will continue flashing for about 5 seconds.
3. While PS-0 is flashing, repeatedly press VOLUME UP until
it reads "PS-5". Wait for the display to stop flashing.
Part 2: Configure your Comcast remote
Activate the AUX function
1. On the Comcast remote control, press AUX once.
Then press and hold SETUP until the AUX key blinks
twice, then release Setup.
2. Enter 1-0-0-4-7. The AUX key will blink twice.
Assign ZVOX code to the Aux button
1. Press AUX once, then press and hold Setup until
the AUX key blinks twice, then release Setup.
2. Enter 1-0-2-5-0. The AUX key will blink twice.
Lock the volume buttons to the ZVOX
1. Press AUX once. Then, press and hold Setup until
the AUX key blinks twice, then release Setup.
2. Enter 9- 9- 3 (the AUX key blinks twice) and then
press AUX once. The AUX key will blink twice.
3. Press the CABLE button once.
You have just completed the programming. Now, when
you press VOL+, VOL-, or Mute, the volume of the ZVOX
system is controlled regardless of whether the
Comcast remote is in the TV mode or Cable mode.
Comcast DVR 3-Device Universal Remote Control
These instructions describe how to configure your Comcast cable remote
to control the volume from your ZVOX Audio system and not from your TV.
The following instructions apply to any TV brand except Panasonic.
If you have a Panasonic TV, use the alternate instructions below.
FOR ANY TV BRAND EXCEPT PANASONIC:
Part 1: Configure the ZVOX system
1. Power on your ZVOX system.
2. On the ZVOX system front panel, press and hold down both
MUTE and VOLUME UP until PS-0 appears on the display
(about 5-6 seconds}. Release the buttons.
The PS-0 display will continue flashing for about 5 seconds.
3. While PS-0 is flashing, repeatedly press VOLUME UP until
it reads "PS-5". Wait for the display to stop flashing.
Part 2: Configure your Comcast remote
Activate the AUX function
1. On the Comcast remote control, press AUX once.
Then press and hold SETUP until the AUX key blinks
twice, then release Setup.
2. Enter 1-0-0-4-7. The AUX key will blink twice.
Assign ZVOX code to the A ux button
1. Press AUX once, then press and hold Setup until
the AUX key blinks twice, then release Setup.
2. Enter 1-0-2-5-0. The AUX key will blink twice.
Lock the volume buttons to the ZVOX
1. Press AUX once. Then, press and hold Setup until
the AUX key blinks twice, then release Setup.
2. Enter 9- 9- 3 (the AUX key blinks twice} and then
press AUX once. The AUX key will blink twice.
3. Press the CABLE button once.
You have just completed the programming. Now, when
you press VOL+, VOL-, or Mute, the volume of the ZVOX
system is controlled regardless of whether the
Comcast remote is in the TV mode or Cable mode.
Instructions for programming your 4-device FIOS remote
to work with a ZVOX SoundBase (RC1445302)
Please note: This page describes the FIOS 4-device remote (with DVD, AUX, TV and STB buttons at
the top). The newer, two-device FIOS remote (STB and TV only) cannot be configured to control a
separate audio system. If you have a ZVOX Audio system and the 2-device FIOS remote, ZVOX
Audio encourages you to replace the 2-device remote with a 4-device FIOS remote. As of July
2013, there are a number of sources for this remote control (search for F/OS 4-device remote on
the internet). This remote is typically under $20
These instructions describe how to configure your Verizon FIOS
four-device remote to control the volume from your ZVOX Audio
Sound Base. The main text instructions are for any TV brand,
except Panasonic.
The alternate instructions for Panasonic TVs are in [brackets].
Part 1: Configure the ZVOX system
1. Power on your ZVOX system.
2. On the ZVOX system front panel, press and hold down both
MUTE and VOLUME UP until PS-0 appears on the display (about
5-6 seconds). Release the buttons.
The PS-0 display will continue flashing for about 5 seconds.
3. While PS-0 is flashing, repeatedly press VOLUME UP until it
reads "PS-5" [ "PS-1" for Panasonic TVs].
Wait for the display to stop flashing.
Part 2: Configure your FIOS remote
Assign ZVOX code to the Aux button
1. Press and hold the AUX key.
2. While holding down the AUX key, press the OK key.
3. Release both keys simultaneously.
The Device Keys will blink twice.
5. Enter 3 - 7 - 3 - 6
[ 1-7-8 -5 for Panasonic TVs ].
The AUX key will blink 3 times.
Lock the volume buttons to the ZVOX
1. Press and hold t he STB key.
2. While holding down the STB key, press OK.
3. Release both keys simultaneously.
The Device Keys will blink twice.
4. Press 9 - 5 - 5. The STB key will blink twice.
5. Press AUX. The AUX key will blink 3 times to
indicate success in programming.
6. Press the STB key once.
Note: To return the FIOS remote control to adjusting the volume
of the TV s peakers, instead of the Sound Base, press the TV
button in step 5.
You have just completed the programming. When you press the
VOL+, VOL-, or Mute buttons on the FIOS remote, the volume of
the ZVOX system will respond (and not the TV's internal
speakers), regardless of whether the FIOS remote is in the TV,
DVD or STB mode.
How to configure your AT&T U-Verse black remote to control the
volume output of a recent ZVOX Audio SoundBase•
AT&T U-verse 510-52 Remote Control
These instructions describe how to configure your AT&T
U-verse remote to control the volume from your ZVOX
Audio system and not from your TV. These instructions apply
to ZVOX Audio 5oundBase systems with a four character LED
display. The instructions apply to any TV.
Part 1: Configure your AT&T remote
Assign code to the AUX button
1. On the AT &T remote control, press AUX once.
2. Press and hold AUX, then press and hold the
OK key then release both keys simultaneously.
All the mode keys should flash twice.
3. Enter 6-0-1-0. -The AUX key will light up for 2 seconds.
Lock the volume buttons to the ZVOX
1. Press and hold AT&T key, then press and hold the
OK key then release both keys simultaneously.
All the mode keys should flash twice.
2. Enter 9-5-5.
The AT&T key will flash twice.
3. Press AUX.
The AUX key will light up for 2 seconds.
Part 2: Configure your ZVOX system
Locate the instruction sheet entitled
"Your Current TV Remote Can Control Your ZVOX
System"
1. Follow the instructions on that page for putting the
ZVOX system into its learning mode.
2. Using the AT&T remote, program the
volume up, volume down, mute and power keys
as shown on the page.
You have just completed the programming.
The volume of the ZVOX system is now controlled by the
AT&T remote no matter which control mode (AT&T, TV or
DVD) is set on the AT&T remote.
AT&T I STB KEY
AT&T U-Verse Silver Remote
AT&T I STB KEY
How to configure your AT&T U-Verse SILVER remote to control
the volume output of a recent ZVOX Audio system.
OVERVIEW:
You set the AUX device of the U-Verse remote control to a brand
the ZVOX can learn. You teach the ZVOX system to respond
to the Volume, Mute (and Power, if desired). You adjust the
U-Verse remote so that the volume buttons always control the
ZVOX, no matter what device is selected on the U-Verse remote.
ON YOUR REMOTE:
1) Press and hold the AUX button of the remote. While still holding down the AUX button, press and hold the OK button.
2) Let go of both buttons at the same time. You should see the
four top buttons blink twice.
3) Type "6002" into the key pad. AUX button should blink three
times.
You have now programmed your remote's AUX device setting to
send out infrared commands the ZVOX system can learn.
IN FRONT OF YOUR ZVOX SYSTEM:
1) Press the AUX button on the U-Verse remote.
2) Follow the instructions provided with the ZVOX system to
teach it to respond to the Volume Up, Volume Down, Mute and
Power buttons.
3) Verify that the remote volume buttons.
LOCK THE VOLUME BUTTONS OF THE
U-VERSE REMOTE TO AUX:
The following instructions are from the AT&T remote control
manual:
Volume Buttons Always Control The Same Device
1. Press and hold the STB key on the remote control
2. While holding the STB mode key, press the OK key
3. Release both the STB key and the OK key
- All the mode keys will flash twice indicating programming mode
4. Enter 955 by pressing the number keys on the remote control
- The STB key will flash twice indicating correct entry
5. Press the mode key that you want to always send the volume
commands (AUX)
- The selected mode key will flash three times indicating successful assignment and return to normal operations.
The volume commands will now go to the selected device
no matter what mode you are in.
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1-Year Limited Warranty,
ZVOX Audio SoundBase Systems
To the original purchaser of a ZVOX Audio system in the United States of America, ZVOX Audio warrants
the ZVOX Audio system to be free of defects in material and workmanship for a period of one ( 1) year from
date of purchase.
To obtain a warranty repair of a ZVOX Audio system, a Return Authorization must be obtained from
ZVOX Audio. With respect to defects, ZVOX will, at its option, repair any defect in the product or replace the
product at no charge to the original purchaser for parts or labor. If ZVOX Audio elects to replace a system, the
replacement system will be equivalent to the condition of the ZVOX Audio system as received by ZVOX
Audio for service. The repair of a ZVOX Audio system by an independent service agency is not supported.
This ZVOX Audio warranty applies to the original purchaser of the ZVOX Audio system purchased in the
USA from an authorized ZVOX Audio retailer and used in the United States of America. ZVOX Audio cannot
provide service to an owner of a ZVOX Audio system outside the United States of America.
This warranty does not extend to any malfunction, physical damage or failure caused by misuse, abuse,
accident, faulty hookup, improper electrical source, defective associated equipment or use of the system with
equipment for which it is not intended.
The only acceptable method of establishing warranty status is a copy of the original proof of purchase from
an authorized ZVOX Audio retailer, indicating the customer's name and purchase date. The warranty period
starts from the date on the proof of purchase of the ZVOX Audio product.
Obtaining service on a ZVOX Audio product: The owner of the ZVOX Audio product should first contact
the ZVOX Audio retailer that sold the ZVOX Audio system to inquire about warranty service. If the dealer
does not provide service for ZVOX products, please contact ZVOX Audio directly at info@zvoxaudio.com or
(866) 367-9869 to obtain a Repair Authorization. A Repair Authorization from ZVOX Audio does not include
the cost of shipping the ZVOX Audio system to ZVOX Audio. Do not send a ZVOX Audio system to ZVOX
Audio for repair prior to obtaining a Repair Authorization. ZVOX Audio reserves the right to refuse or return
any products delivered to ZVOX Audio without prior written authorization.
The Repair Authorization number should be included inside the carton. The Repair Authorization number
should be marked on the return shipping label on the outside of the carton.
Shipping carton and cushions: This 1-year limited warranty does not cover the cost of a replacement
shipping carton and set of cushions. A replacement shipping carton and cushion set can be purchased from
ZVOX Audio if you elect to discard the original carton and cushions. The genuine ZVOX Audio carton and
cushions for your specific ZVOX Audio model must be used to ship your unit to ZVOX Audio. ZVOX Audio
urges you to keep your system's shipping carton and all the comer and side cushions.
Shipment to ZVOX Audio: The ZVOX Audio system owner is responsible for shipping charges to ZVOX
Audio using the shipping method of their choice. The ZVOX Audio system should be shipped to the ZVOX
Audio address provided in the Return Authorization. ZVOX Audio is not responsible for physical damage
sustained by a product in shipment back to ZVOX Audio, regardless of the nature of the Return Authorization.
ZVOX Audio suggests using a shipper that provides you a tracking number.
Once the repair has been performed, ZVOX Audio will then ship the unit back to the customer with no
charge for shipping. ZVOX Audio can only ship to locations in the United States of America.
For a ZVOX Audio system owner outside the United States of America: A ZVOX Audio system owner
outside the United States of America should contact the ZVOX retailer in the country where they purchased
the ZVOX system to inquire about warranty service. You may then be referred to the authorized ZVOX Audio
distributor in that country.
This is the sole and express warranty. This warranty is in lieu of all other warranties, expressed or implied,
of merchantability, fitness for purpose or otherwise. In no event shall ZVOX Audio LLC be liable for
incidental or consequential damages or have any liability with respect to defects other than the obligations set
forth as stated. Except as provided herein, ZVOX Audio LLC shall have no liability or responsibility to the
purchaser or any other person or entity with respect to any liability, loss or damage caused directly or
indirectly by use of the product, including, but not limited to, any incidental or consequential damages.
© 2014 June 30, ZVOX Audio LLC.