user manual
side by side
electrolux side by side refrigeration contents i
Congratulations and thank you for choosing our refrigerator.
We are sure you will find your new appliance a pleasure to use.
Before you use the appliance, we recommend that you read
through the entire user manual, which provides the description
of the appliance and its functions.
To avoid the risks that are always present when you use
an electric appliance, it is important that the appliance is
installed correctly and that you read the safety instructions
carefully to avoid misuse and hazards.
We recommend that you keep this instruction booklet
for future reference and pass it on to any future owners.
After unpacking the appliance please check it is not
damaged. If in doubt, do not use the appliance but
contact your local Electrolux Customer Care Centre.
• General installation
• Initial start-up
• Electronic display panel
• Setting the clock • Features of your appliance
• Changing the water filter
• Cleaning your refrigerator
• Energy consumption
• Safety
• Helpful hints
• Troubleshooting
• Notes
• Warranty
before you call
Please ensure you read the instruction manual fully
before you call for service, or a full service fee could
be applicable.
environmental tip
Information on disposal for users
• Most of the packing materials are recyclable. Please dispose
of those materials through your local recycling depot or by
placing them in appropriate collection containers.
• If you wish to discard this product, please contact your
local authorities and ask for the correct method of disposal.
ii part names electrolux compact side by side refrigeration
Compact side by side with standard features
1 Freezer lighting
11 Spill-safe slide-out glass shelves
2 Ice cube trays & storage drawer
12 Fridge lighting
3 Slideout glass shelves
13 Adjustable door bins
4 Freezer temperature sensor
14 Sensor & deodoriser
5 Wine Rack
15 Deli compartment
6 Freezer baskets with clear fascia
16 Crisper bins
7 Adjustable door bins
17 Bottle twist holder
8 Electronic temperature controls
18 Bottle bins
9 Locker compartment
19 Crisper humidity controls
10 Spill-safe slide-away glass shelf
Features may vary depending on model. Not all models will have features listed.
electrolux compact side by side refrigeration part names iii
Large side by side with ice and water features
1 Ice maker unit
11 Adjustable door bins
2 Freezer lighting
12 Fridge lighting
3 Slideout glass shelves
13 Deli compartment
4 Modular wine caddy
14 Sensor and deodoriser
5 Roll out baskets
15 Water filter
6 Adjustable door bins
16 Crisper bins
7 Feature light
17 Bottle twist holder
8Locker compartment
18 Bottle bins
9 Spill-safe slide-away glass shelf
19 Humidity controls
10 Spill-safe slide-out glass shelves
Features may vary depending on model. Not all models will have features listed.
Electronic temperature
controls + ice and
water controls on
freezer door
electrolux side by side refrigeration safety instructions 1
General Warnings
Please read the user manual carefully and store in a
handy place for later reference. Pass the user manual
on to possible new owners of the refrigerator.
The symbols you will see in this booklet have these meanings:
This symbol indicates information concerning your
personal safety
This symbol indicates information on how to avoid
damaging the refrigerator
tips and information
This symbol indicates tips and information about use
of the refrigerator
environmental tip
This symbol indicates tips and information about
economical and ecological use of the refrigerator
Read the following carefully to avoid damage or injury.
This symbol indicates never to do this
This symbol indicates always do this
It is important to use your refrigerator safely. Check these
safety points before using your refrigerator.
The appliance must be plugged into its own
dedicated 220-240V, 50Hz AC electrical outlet.
Ensure that the electric outlet is properly earthed to
ground. Consult a qualified electrician if you are unsure.
If the power cord is damaged, it should be replaced
by a service technician or a qualified person.
Check the power cord can reach the power point.
Don’t plug your refrigerator into an extension cord
or double adaptor.
Unplug the appliance before cleaning and before
changing the light bulb to avoid electric shock.
Choose a location that is not too cold – the ambient
temperature should be above 10°C.
Put the refrigerator in a dry place avoiding areas of
high moisture or humidity.
In order to avoid a fire, the appliance must be kept clean.
•If pressurised aerosol containers bear the word
‘flammable’ and/or a small flame symbol,
do not store them inside any refrigerator or
freezer. If you do so you may cause an explosion.
•When you dispose of your old refrigerators and freezers,
remove any doors. Children can suffocate if they get
trapped inside.
•This appliance contains insulation formed with flammable
blowing gases. Avoid safety hazards by carefully disposing
of this appliance.
•This appliance is not intended for use by persons
(including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction
concerning use of the appliance by a person responsible
for their safety. Children should be supervised to ensure
that they do not play with the appliance.
•Don’t use a steam cleaner. If live components come into
contact with condensing steam, they may short-circuit
or cause an electric shock.
•Do not use mechanical devices or other means to
accelerate the defrosting process other than those
recommended by the manufacturer.
R600a refrigerant warning
This appliance contains a small quantity of environmentally
friendly, but flammable, non-synthetic R600a refrigerant:
•Ensure that the tubing of the refrigerant circuit is not
damaged during transportation and installation.
•Leaking refrigerant may cause eye injuries or ignite.
•The room for installing appliance must be at least 1m3 per 8g
of refrigerant. The amount of refrigerant in the appliance
can be found on the rating plate inside the appliance.
Keep ventilation openings, in the appliance enclosure
or in the built-in structure, clear of obstruction.
Young children should be supervised to ensure they
do not play with this appliance.
Never unplug the appliance by pulling on the power
cord. Always grip the plug firmly, and pull straight out
of the receptacle to prevent damaging the power cord.
Don’t plug your refrigerator into a timer fitted to
the power point.
This appliance is not suitable for use by young
children or infirm persons, without supervision.
Do not put the refrigerator in frosty or unprotected
areas, for example in a garage or on a veranda.
Do not put the refrigerator in direct sunlight, near
stoves, fires or heaters.
Do not put the refrigerator on an uneven surface.
Do not store flammable materials on or under the
appliance, eg. aerosols.
Never let children play with the refrigerator.
Never store fizzy drinks in the freezer compartment.
Never try to repair the refrigerator yourself.
Never use electric heaters or dryers to defrost the
freezer because you can receive an electric shock.
Never use electrical appliances inside the
refrigerator or freezer.
Note: You must read these warnings carefully before installing
or using the refrigerator. If you need assistance, contact your
Customer Care Department. The manufacturer will not
accept liability, should these instructions or any other
safety instructions incorporated in this book be ignored.
2 installation – clearances electrolux side by side refrigeration
General Installation
•make sure that cupboards
or fixtures do not stick out further
than the refrigerator cabinet.
Note: Doors are designed
to sit proud of cabinetry
(not flush). The clearances
shown above are the
recommended minimum
When correctly installed, your refrigerator should:
• have adequate clearance to the back, sides and top
for air circulation.
• be aligned to the surrounding cupboards
• have doors that will self close from a partially open position
18 m
and ESE6107S
Diagram 2
17 mm
18 18mm
100 mm and ESE7007S
The refrigerator should arrive with
the front rollers wound down.
We recommend that the
refrigerator be tilted backwards
by about 10 to 15 millimetres,
this will allow the doors to self
close providing a consistent
door seal. To do this follow the
instructions below.
Height adjustable
front rollers
Fixed rear
When you want to install your refrigerator, take the
following steps.
1. Roll the refrigerator into it’s final position.
Automatic aerosol systems (such as insect conrtol) should not
be located adjacent to the product as the spray may cause
long term damage to the external plastics of the appliance.
7 8mm
736 m
Clearances around your refrigerator
Your Side by Side Refrigerator can be installed between
cupboards or fixtures but you must allow for the following
spaces around the cabinet.
•allow a minimum of 5 millimetres clearance on both sides
(refer to diagram 1).
90 clearance above
• allow a minimum of 10 millimetres
hinge covers (refer to diagram 1).
• allow a minimum of 50 millimetres at the back of the
refrigerator (refer to diagram 1).
2.If the refrigerator is not tilted back you can adjust the
two front rollers by adjusting the large plastic roller nut
(refer page 3). You may need two people, one to adjust
rollers and one to tilt the refrigerator slightly back to
take the weight of the appliance off the front rollers.
This will increase or decrease the height of the rollers.
One turn of the nut will change the tilt of the refrigerator
by approximately 10mm.
3.If the cabinet is level, then the side walls should be plumb
or vertical. If the cabinet is built in or partly built in check
the alignment of the cabinet side against the cupboard.
aligned to cupboard –
even gap
Top of refrigerator
is level – horizontal
Diagram 1
The rollers are designed for forward or backward
movement only. They are not castors. Moving the
refrigerator sideways may damage your floor and
the rollers.
• allow a 200 or 350 millimetres clearance on the hinge side
of the doors, if you place the refrigerator next to
the wall. This will make cleaning easier (refer to diagram 2).
Adjust front rollers for
unevenness of floor.
eg. adjust this roller down.
Packing may be required
underneath the rear roller
to ensure stability.
4.If the appliance now rocks from one corner to the opposite
rear corner, this means that the floor is uneven; you will
need to put some packing under one of the rear rollers.
5.You may now need to fine-tune the installation by
adjusting the front rollers once again.
electrolux side by side refrigeration installation 3
Adjusting door alignment
Each door is independently adjustable in the vertical
direction by turning the adjustable bolts under the hinges
using the spanner provided.
Adjusting Bolt
Front Roller
Large plastic roller nut
The doors can be adjusted up or down. Depending on the
amount of adjustment required it may be sufficient to adjust
only one door. (see Diagrams below)
Note: When the height of the rollers and adjusting bolts
are correctly adjusted the refrigerator will stand firmly on
the floor and the doors will be in line with one another.
Ice and water models
The water connection to your ice and water product should
only be done by a licensed refrigeration mechanic, plumber
or electrician. All relevant information regarding the water
connection is detailed in the water kit provided with your
product for use by the professional installer only.
The automatic ice and water dispenser needs a drinkable
water supply with a pressure of:
• minimum 206 kPa (30 psi, 2.11 kgf/cm2)
• maximum 689 kPa (100 psi, 7.04 kgf/cm2)
In some areas water pressure is significantly higher due to
local conditions. In such areas a pressure reducing valve
must be used. Ensure your plumber or installer checks your
local water pressure when installing your refrigerator.
If you are using your refrigerator for the first time, or if you
have not used the dispenser for some time:
• discard the first seven or eight cups of water
• discard any ice that the ice maker produces in the
first 24 hours (contaminants could have settled in the
water pipes)
(see page 12 for more information)
The water tap can be anywhere and there is no limit to
the amount of pipe between the tap and the refrigerator,
however some points to note are:
1.It is better to have the tap accessible without having to roll
the refrigerator forward, so we recommend putting it outside
the cavity as shown by the taps in the diagram below.
2. It is recommended, but not essential that the height
of the tap should be 400mm from the ground.
3. If the refrigerator is required to be pulled forward for
cleaning, the water pipe may need to be removed
from the tap.
Internal packaging
Please remove any internal packaging material before use.
There may be a strip of foam taped to the door bins. There
will also be tape applied to several parts such as the locker.
There may be a sheet of protective film attached to the
multi-flow duct at the rear of the refrigerator section, please
remove this prior to operation as it may obstruct airflow.
Protective film may also be on the display fitted to the
control housing.
Please remove all internal packaging before use. Any glue or
tape residue or the like should be removed with a solution
of mild detergent and water.
Door bins
Multi-flow duct Door bins
model ESE6107S shown
4 installation/initial start-up electrolux side by side refrigeration
Initial start-up
Ice maker start-up
The water connection to your ice and water product should
only be done by a licensed refrigeration mechanic, plumber
or electrician.
If the ice maker is not connected to a water supply, check
that the ice maker is turned off. To do this remove the ice
cream shelf and put the switch in the ‘OFF’ position. If you
don’t do this a loud buzzing noise will be heard intermittently
if the icemaker is on but no water is being supplied.
If the ice maker is connected to a water supply, check that
the ice maker is turned on. To do this put the switch in the
‘ON’ position.
Refrigerator/freezer operation
It is normal for the rear, sides and centre mullion of the
refrigerator to feel warm.
These areas are warm because the refrigerator transfers heat
from food placed inside the refrigerator to the outside air.
There is a cooling coil located behind the rear wall of the
freezer section. This coil cools and removes moisture from
the air. A fan at the rear of the freezer section then circulates
cold, dry air throughout the refrigerator.
This forced air circulation means that foods are refrigerated
far more quickly than in refrigerators where there is less air
circulation. Avoid placing food against air outlets as this will
affect air circulation.
A light frosting will occasionally appear on the interior of
the freezer if the freezer door is opened frequently. This is
normal and will disappear after a few days in most climates.
Make sure you fully close the freezer and fresh food doors
after you load or remove food from these compartments.
If the doors are left partly open, a heavy frost will coat the
inside of the freezer. If a frost develops, remove it. Take care
to properly close the doors and the frost will not reoccur.
tips and information
Your new energy efficient refrigerator uses a variable speed
compressor and other efficient components that may
produce different noises to your old refrigerator. These
sounds are normal and include:
• compressor running noise
• air movement noise from the small fan motor
• occasional gurgling, similar to water boiling
• a popping noise, heard during automatic defrosting
• a clicking noise, just prior to the compressor starting up
• a motorised air baffle used to adjust airflow
These noises are normal and are no cause for alarm.
(further details can be found on page 18)
ice cream shelf
remove this
shelf to access
Ice make on/off
switch (diagram
electrolux side by side refrigeration electronic display panel 5
Electronic display panel
tips and information
Temperature sensors
Avoid loading food against your freezer temperature sensor.
Doing so may adversely affect freezer temperatures. If warm
food is inadvertently loaded against the sensor, it may also
set off the freezer temperature alarm up to 50 minutes after
the food is loaded against the sensor (see Diagrams below).
Ice and water models
Electronic display panel
The electronic display panel consists of an LCD display
with white backlighting and 6 push buttons. When the
power is first turned on, you will see the default settings,
with the white backlighting.
If no buttons have been pressed and the fridge door
is closed the backlighting will turn off after 30 seconds.
Note: The Electronic Display Panel varies according to the
model of refrigerator purchased. The above and following
diagrams are only representative of the different types of
panels available. Not all models will have all features listed.
NOTE: If no buttons have been pressed for approximately
60 seconds, there may be a delay of up to 2 seconds before
the display reacts. This is normal and is to prevent accidental
changes to settings.
Setting the clock – ice and water models only
1.Press and hold the clock button down for two seconds.
Hours and minutes will then appear on the display.
freezer temperature sensor
model ESE6017S shown
Note: Product illustrations demonstrate features that
may not be completely in line with all current products.
2. Press the fast freeze button to advance the hours.
(Hold the button down for continuous and fast advance).
3. Press the eco/vacation button to advance the minutes.
(Hold the button down for continuous and fast advance).
6 controlling the temperature/other display panel features electrolux side by side refrigeration
4. The clock can be switched between 24 hour or 12 hour
formats by pressing the drinks chill button. In 12 hour
format the indicator will switch between am and pm
accordingly (see diagram below).
Changing the refrigerator temperature
Press the fridge button to make the fridge colder in 1°C steps.
Once 0°C is reached the display will return to 7°C with the next
button press. The bar graph gets smaller with colder settings.
5. Once the time has been set press the clock button to
save the setting.
Fast freeze (quick chill) function
Use the fast freeze (quick chill) function when you add a large
amount of food to the freezer compartment. This freezes the
food quickly but does not affect the temperature in the
refrigerator compartment.
To use this function, press the fast freeze (quick chill) button
once. An animated icon will light up. The fast freeze (quick
chill) function will now operate for 90 minutes. If you want to
turn the fast freeze (quick chill) function off before 90 minutes
have passed, simply press the fast freeze (quick chill) button
again. The icon will disappear and the freezer will return to
normal operation.
Controlling the temperature
We recommend that when you start your refrigerator for
the first time, the temperature for the refrigerator is set to
3°C and the freezer to -18°C. If you want to change the
temperatures, use the instructions below. You should make
only small adjustments and wait 24 hours to see whether
you need to make further changes.
tips and information
When you set a temperature, you set an average temperature
for the whole appliance cabinet. Temperatures inside each
compartment may vary, depending on how much food you
store and where you place it. High or low room temperature
may also affect the actual temperature inside the appliance.
Changing the freezer temperature
Press the freezer button to make the freezer colder in
1°C steps. Once -23°C is reached the display will return to
-14°C with the next button press. You’ll notice that the bar
graph gets smaller with colder freezer settings. If you set
–14ºC, the bar graph will flash continuously to warn that it
is not cold enough for long term storage of frozen food.
Freezer temperature alarm
If the freezer becomes too warm a buzzer will sound.
The icon adjacent to the alarm reset button (on non-ice and
water models) or above the alarm reset button (on ice and
water models), the freezer set temperature and the bar graph
will all flash until the alarm reset button is pressed. Once
pressed, the alarm disable icon will illuminate for 50 minutes,
or until the temperature reaches an acceptable level.
electrolux side by side refrigeration other display panel features 7
Make sure nothing is holding the freezer door open and
move any warm food away from the temperature sensor
(see diagrams on page 5).
If the freezer is still too warm after 50 minutes the alarm will
sound again, indicating that something may be wrong with
your appliance.
Note: The freezer temperature alarm can be reset for 12 hours
by pressing the alarm reset button continuously for 10 seconds.
Child lock
To activate the child lock, press the cubed/crushed and
lamp on/off buttons for 2 seconds together. This will disable
the display to prevent accidental changes to settings.
The key icon will appear on the electronic display when
child lock is activated. To turn off the child lock press and
hold cubed/crushed and lamp on/off buttons for 2 seconds
together. For standard models use the freezer temp and
fridge temp buttons.
Door alarm
If the refrigerator door is left open for longer than 2 minutes
a buzzer will sound and an arrow pointing to an open door
will flash. The refrigerator temperature settings and bar
graph will also flash.
If you want to leave the door open while you load the fridge,
you can turn the alarm off for 8 minutes by pressing the
alarm reset button.
Energy efficiency
Your appliance has been designed with energy efficiency in
mind and can operate in any of three modes (normal, eco,
vacation), depending on the level of efficiency sought.
If the alarm is sounding for no apparent reason, check
whether anything is holding the door open. Closing the
door resets the alarm for a further 2 minutes.
Drinks chill timer
If you set the drinks chill timer it will sound an alarm to remind
you that you have left drinks in your freezer for quick chilling.
To use the timer, press the drinks chill button once to set
a 5 minute time limit, twice for 10 minutes and up to 6 times
for a 30 minute time limit. Press 7 times to turn the timer off.
• Normal mode
This is the mode which is entered automatically when the
appliance is first turned on. Normal mode is the mode
most suitable when the refrigerator door is opened often.
• Eco mode
Eco mode is a more efficient mode than normal mode
and can be entered in two ways. Either by manually
pressing the eco/vacation button once when in normal
mode, or automatically after 30 hours if the refrigerator
door has not been opened. The leaf icon will appear on
the electronic display when eco mode is activated. If eco
mode is entered automatically, the appliance will revert
to normal mode once the refrigerator door is opened.
If eco mode is entered manually, door openings will not
cause the display to revert to normal mode. To exit eco
mode, press the eco/vacation button twice (or until there
are no icons displayed).
Suggested chilling times:
• 10 minutes for cans of drink
• 20 minutes for bottles of wine
• 30 minutes for bottles of soft drink
When you press the drinks chill button, an animated icon
will appear beside the drinks chill button with a countdown
timer. The timer will count down in 1 minute increments;
you can change the time or turn the timer off even after the
countdown has started. When the countdown is finished
a buzzer will sound and the icon beside the alarm will flash
until the alarm reset button is pressed.
To stop the alarm and turn off the drinks chill timer, press the
Alarm reset button. If your drink is chilled, take it out of the
freezer. If it is not cold enough, reset the drinks chill function
(remembering that the drink is already partially chilled).
Eco mode is designed to operate with minimum door
opening (e.g. if used as a long term storage fridge).
If turned on manually, it won’t switch off automatically
and frequent door opening in eco mode could lead to
food spoilage. If frequent door opening is likely to occur
switch back to normal mode.
8 other display panel features electrolux side by side refrigeration
Food compartment features
• Vacation (holiday) mode
Vacation mode is suitable if you will be away from your
appliance for an extended period, take advantage of
maximum energy efficiency by pressing press the eco/
vacation button twice in succession just before you leave
(do this while in normal mode). The appliance will then
enter vacation mode, as indicated by the aeroplane symbol.
Press eco/vacation button again to cycle between ‘normal’,
‘eco’ and ‘vacation’ modes. (If in eco mode a single button
press is all that is required to enter vacation mode).
Vacation mode is exited automatically once the
refrigerator door is opened and normal mode resumes.
Door storage bins
Both the refrigerator and freezer have door storage bins.
You can adjust the door bins to meet different storage
needs. All the door bins are completely removable for
cleaning. If you want to remove or adjust a bin in all freezers
and in the fridge of the compact side by side, lift it over the
support lugs on the inner door panel. Push the bin down
over the support lugs to lock it in place.
coin slot
lift bin to remove
Compact Side by Side shown
environmental tip
Eco and vacation modes minimise defrosting to save
energy, while maintaining your temperature settings.
Note: Opening the freezer door has no effect on the
operation of Eco and Vacation Modes
Other electronic features
Other Ice and Water functions are also controlled via
the display panel, these include cube and crushed ice,
and turning the dispenser light on and off. Both of these
functions are detailed later in this manual (refer page 11).
Your refrigerator:
• controls the compressor and fan independently to
provide the best performance
• provides extra cooling depending on the number of
door openings
• automatically defrosts during periods when the door
is not being opened frequently
tips and information
If you find that the display malfunctions, this may be
due to brief power supply interruptions. If this is the
problem, you simply need to turn the refrigerator off
at the power point and wait 5 minutes, then turn the
refrigerator on again at the power point.
Store safe compartment (Compact Side x Side only)
The store safe compartment (diagram above) is a
coin-lockable compartment. To lock, rotate the coin slot
clockwise until the slot is vertical. To unlock, turn the coin
slot anti-clockwise until the slot is horizontal.
Door storage bins (shelves)
Flexi-door shelving is used on the door of the large side
by side. If you want to remove or adjust a bin, lift and tilt to
remove. To replace, fit top and push bin down until support
lugs to lock it in place.
Dairy compartment
Use the dairy compartment (Compact Side by Side models
only) to store foods like butter, margarine and cheeses.
The compartment is slightly warmer than the rest of the
refrigerator compartment, while the lid provides protection
against odours.
electrolux side by side refrigeration features of your appliance 9
Bottle twist holder operation
The bottle twist holder is used to prevent bottles from falling
over. The twist holder consists of two parts, a sliding front,
and a rotating retainer ring. The retainer ring can be rotated
through 360° but has positive locations for horizontal and
vertical positions.
The bottle twist holder can be used in two positions:
• Horizontal – when the bottle twist holder ring is horizontal,
any item that fits within the ring can simply be placed inside it.
Telescopic freezer bins and crispers
For large side by sides with telescopic freezer bins and
crispers you can replace the drawer as follows:
1. Push the telescopic slides in all the way.
2. Slide the drawer into place over the slides and push the
bin in until it stops. The bin will not be closed all the way.
3. Open the bin to access the finger tabs at the ends of
the telescopic slides, on each side of the bin. Using your
thumb and forefinger, lift the bin over the end of the slide
and clip in place. If the drawer is not fully engaged on
the slide, it’s possible the drawer won’t stay on the slide
if fully extended.
The end of slide must
be clipped into place
• Vertical – when the bottle twist holder ring is vertical, it is
possible to simply slide the bottle twist holder along the
bottle retainer bar until it is pushed up against a bottle.
4. Fully close the bin.
When replacing the drawers after cleaning, we recommend
fitting the lower drawer first.
Note: The bottle should be constrained on the other side
by either the end of the bin or other adjacent bottles.
Freezer baskets
Wire baskets are used in the compact side by side model.
All the baskets pull out for easy access and have a stop to
prevent the basket being pulled out too far.
Crisper bin(s)
humidity control
more humid
• Storing vegetables
You can use the crisper bin to store vegetables, fruit or
smallgoods. You can change the humidity inside the bin
by sliding the humidity control.
You should store vegetables in the crisper bin
remembering to set the humidity control to more humid.
• Storing fruit & smallgoods
You can also store fruit & smallgoods in the crisper bin
remembering to set the humidity control to less humid.
To clean a crisper cover with telescopic extension slides, simply
wipe with a damp cloth and warm soapy water. Never immerse
the cover in water, as this could affect the operation of the slide.
To remove the basket, pull it out until it hits the stop then lift
the front to unhook the stop while continuing to pull forward,
until the basket is free of the runners under the shelf.
10 features of your appliance electrolux side by side refrigeration
Your appliance is fitted with a deodoriser to assist with the
removal of food odours inside your appliance. (Refer inside
cover item 14).
Odours are removed by absorption through the filter by the
normal operation of the appliance. Keeping food covered
and wrapping food with plastic wrap will also help to reduce
the odours inside your appliance.
Ice and water dispenser
The ice and water dispenser conveniently dispenses cool,
filtered water and ice cubes or crushed ice.
To operate the ice dispenser, select an ice option using the
electronic display.
crushed ice
cubed ice
Slide away glass shelf
This shelf can be used either as a full depth shelf or when
tall items need to be stored at the front of the appliance it
can be collapsed to half its original depth.
• To collapse the shelf:
1.To release the front half of the shelf, pull the front section
of the shelf forward whilst pushing the rear edge of the
front section up.
Press a glass against the dispensing paddle. Hold the top
of the glass as close as possible to the ice outlet, so that
you will catch all the ice. To stop dispensing ice, pull the
glass away from the dispensing paddle. Do not remove the
glass until the ice has finished coming out.
2.Pull the shelf forward and allow the rear to drop into the
side channels.
hook detail
3.Push the front shelf backwards until it reaches the rear stops.
To operate the water dispenser, press a glass against the
dispensing paddle. To stop dispensing water, pull the glass
away from the dispensing paddle. A drip tray located at the
base of the dispenser (see page 20) will catch small spills
and allow them to evaporate. The drip tray is removable and
dishwasher safe.
Do not pour water or excess cubes into the drip tray
because it is not connected to a drain.
• Repositioning:
To reposition shelf, pull forward until shelf reach stops.
Lift shelf clear of stops and continue to pull forwards.
Once the shelf is clear of the cabinet it can be repositioned
onto any of the other runners.
electrolux side by side refrigeration ice and water dispenser 11
Dispenser lamp
The dispenser has a light which can be turned on and off
by pressing the Lamp button on the electronic display (see
Diagram below). The lamp is also activated for 6 seconds
whenever a dispensing paddle is pressed. The light comes
from 6 ultra bright LEDs (Light emitting diodes), which are
part of the electronic display and are not customer replaceable.
How the water dispenser works
After the refrigerator is connected to the water supply, fill the
water tank by holding a glass against the dispenser paddle.
You may need to hold the glass against the paddle for up
to 2 minutes before water begins to flow. Continue to draw
water for a further 3 minutes to rid the tank and plumbing
connections of any impurities, the tank will automatically
refill as you dispense water.
Remember, do not drink this water as it may have impurities in it!
tips and information
The water connection to your ice and water product should
only be done by a licensed refrigeration mechanic, plumber
or electrician.
The water dispenser water tank is located behind the upper
crisper bin in the refrigerator compartment.
Normal Operation – For cool water, add ice.
To provide the convenience of filtered water in the same
location as the ice dispenser, it is necessary to route the
tubes from the refrigerator compartment. This means the
first half glass of water will not be quite as cold as the
following 3 or 4 glasses. If you require cool water from the
first glass, we recommend that you first add crushed or
cubed ice to your glass then the water.
In times of high use, water may be dispensed before it
has time to cool. Once this occurs, the dispensed water
temperature will be similar to that of your normal
tap water until the tank has had a chance to cool.
The addition of cubed or crushed ice will allow you to
still enjoy cool water should this occur.
Chemicals from a malfunctioning softener can
damage the ice maker. If the ice maker is connected
to soft water, ensure that the softener is maintained
and working properly.
How the ice dispenser works
The ice maker and ice container are located in the top of
the freezer compartment. After the refrigerator is installed
properly and has cooled for several hours, the ice maker
can begin making ice and the first batch will be ready within
24 hours. A full tray of ice may not be created for the first few
batches, due to air in the refrigerator’s new plumbing lines.
To begin ice production pull out the icecream shelf and
switch to the ON position (“I”) then replace shelf. If no ice
is dispensed it will take about 2 days to fill the storage
container. The ice maker turns off automatically when the ice
container is full. To stop ice production, turn the switch to
the OFF position (“O”) (See diagrams on page 4). The first
batches of ice cubes may be discoloured or have an odd
flavour, due to the refrigerator’s new plumbing connections.
Discard this ice until batches are free of discolouration or
taste problems.
12 ice and water dispenser electrolux side by side refrigeration
tips and information
• Ice cubes stored too long may develop an odd flavour.
Remove the ice container and discard the ice cubes.
When replacing the tray, ensure that the wire signal
arm (see diagram bottom left) sits within the ice cube
container. The ice maker will then start producing ice.
• Occasionally shake the ice container to keep ice separated.
• After you take delivery of the refrigerator, keep the ice
maker switch in the “OFF” position until the refrigerator
is connected to the water supply. The switch should also
be kept in the “OFF” position whenever the water supply
is turned off.
Do not use the ice chute as a handle when removing
or replacing the ice storage bin. Do not put fingers up
ice chute. Surfaces there may be sharp.
If the dispensing paddle is pushed for more than
4 minutes, the dispenser motor may overload and
stop. The overload protector will reset automatically
after 3 or 4 minutes.
• If a large quantity of ice is needed at one time, it is best
to remove cubes directly from the ice cube container
• When the ice maker is operating, it is normal to hear
the sound of:
– the motor running.
– ice dropping into the ice container.
– the water valve opening or closing.
– ice loosening in the tray.
– running water.
Cleaning the ice dispenser
Clean the dispenser and ice container at regular intervals,
particularly before you take a vacation or move, also clean
the dispenser if it sticks.
To clean the dispenser:
1. Switch the ice maker switch to the “OFF” position.
2. Remove the ice container by lifting it up and
out. Empty and carefully clean the container with
mild detergent. Rinse carefully ensuring no traces
of detergent remain. Do not use harsh or abrasive
cleaners. Allow the ice container to dry completely
before replacing it in the freezer.
3. Remove ice chips from the shelf and chute that support
the ice container; clean these areas.
4. Replace the ice container. Ensure the wire arm sits within
the ice cube container. (see diagram below)
5. Turn the ice maker switch back to the “ON” position.
When removing or replacing the ice bin do not rotate
the auger in the ice bin. If the auger is accidentally
turned, you must realign the auger by turning it in
90° turns until the ice bin fits into place with the
drive mechanism
Remove and empty the ice storage bin if:
1. An extended power failure (one hour or longer) causes
ice cubes in the ice storage bin to melt and freeze
together and jam the dispenser mechanism.
2. If the ice dispenser is not used frequently, ice cubes
will freeze together in the bin and jam the dispenser
mechanism. If this happens remove the ice storage bin
and shake it to loosen the cubes.
wire arm
NEVER use an ice pick or similar sharp instrument to
break up the ice. This could damage the ice storage
bin and dispenser mechanism.
ice cube container
electrolux side by side refrigeration ice and water dispenser 13
Changing the water filter
If you purchased a refrigerator with a water filter
(ice and water models), please read the following care
and use information.
An external water filter and connection kit has been
supplied for use with your ice & water refrigerator.
The external filter design allows more space within the
refrigerator and provides double the life of previous filters
reducing the cost of replacement. The filter is designed
to significantly reduce chlorine, taste, odour, heavy metals,
turbidity ( cloudiness) and scale build up. The included
plastic (LLDPE) water tube allows quick connection to the
filter and is designed for high durability and kink resistance.
This filter is designed only to be used with a potable
water supply. It should not be used on water that is micro
biologically unsafe or with water of unknown quality. The
filter should be replaced every 12 months. The service life of
the filter may be reduced in water supplies that contain an
excess of particles or other impurities. Reduced flow rate is
an indication that a new filter is required. Failure to replace
the filter when required can affect the function of the ice
maker. Service calls caused by a failure to replace the filter
are not covered by warranty (see page 20).
When to change the filter
Water conditions vary throughout the world, but changing
the water filter every 12 months will ensure the highest
possible water quality. The electronics in your refrigerator
will track the amount of water usage and advise on when
the filter should be replaced. If the filter has not been in use
for a while (because of a move for example), change the
filter before you reinstall the refrigerator.
Replacement filters can be purchased from the nearest
Electrolux Service Centre (see page 20 for contact details).
The filter change interval can be reset by pressing the
clock button.
Changing the filter
Turn off water supply at the tap. Ensure that the ice maker
switch is in the “O” (OFF) position.
To change the filter:
1. Turn off the water supply.
2. Release the pressure in the water lines by holding
a container against the water dispenser paddle on
the refrigerator until the pressure has been released.
3. Turn off the refrigerator at the power point and remove
the plug from the socket.
4.Depress the collet (see illustration below) and pull the
tube out of each end of the filter.
5. Refit the tubes into the new filter to the stops (about
15mm). Ensure that you observe the flow direction.
Write the fitment date in the space provided on the filter.
6. Gently pull back on the tube to ensure that it is secure.
7. Turn the water supply back on and check for leaks.
8. Plug the unit back in and turn the power supply back
on to the refrigerator.
9. Purge and dispose of approximately 5 litres of water through
the water dispenser to condition the filter and clear the
water lines of air and impurities. It may take up to a minute
to get a full flow of water from the dispenser. Do not be
alarmed if there is an initial black colour to the water.
This is residual carbon dust from the filter and is non-toxic.
10.Once the lines have been purged, dispose of the first
few batches of ice to ensure that impurities have been
flushed from this part of the system.
Tube supplied with
filter installation kit.
Cut to fit as per your
kitchen requirements.
To fridge
Collet (blue ring).
There is a collet
at both ends.
Flow direction
External water filter – installed
between fridge and water supply.
(Usually situated within kitchen
cupboard under sink or surrounds).
From water supply
14 changing the water filter electrolux side by side refrigeration
LED Lighting
Your refrigerator is fitted with long life LED lighting.
In the unlikely event the LED lights should ever fail, then the
LED lights need to be serviced by a qualified technician.
Refer to page 20 for contact details.
Cleaning your refrigerator
BEFORE CLEANING: Turn the refrigerator off at the
power point and unplug the cord to prevent any
chance of electrocuting yourself.
• Doors and exterior – stainless steel
Your stainless steel appliance is manufactured from a mark
resistant stainless steel. This stainless steel has a special
advanced protective coating that eases the removal of
marks such as finger prints and water spots. To keep your
stainless steel appliance looking at its best, you should
clean it regularly. You should only clean the stainless steel
doors with luke-warm soapy water and a soft cloth, rinsing
with clean water and then wipe the surface with clean water
and a soft clean cloth to remove soap residue.
It is important to wipe in the direction of the grain of the
stainless steel to avoid undue marking of the surface.
• Doors – surface hardened acrylic
You should only clean the acrylic doors with lukewarm
soapy water and a soft cloth, rinsing with clean water and
the wipe the surface with clean water and a soft clean cloth
to remove soap residue.
Do not use abrasive pads or other cleaners as they are
likely to scratch the surface. Damage to this product
after installation is not covered by your warranty.
Drip Tray (Ice & Water models only)
Water may accumulate in the sump located under the
drip tray. If this occurs the sump can be sponged out to
prevent water overflowing down the front of the door.
For cleaning, remove the tray as described below:
1. Insert a lever (e.g. spoon handle) in the opening in the
drip tray.
2. Whilst holding the front of tray, lever the back upwards.
3. To refit, position the front of the tray into the front of the
sump then lower the back of the tray.
1. opening in drip tray
electrolux side by side refrigeration changing the light bulbs/cleaning 15
Energy consumption
(electricity costs)
Cleaning the interior
You should clean the refrigerator interior regularly. It will
be easiest to clean when the food supply is low. Wash the
interior with a soft cloth and use an unscented mild soap with
lukewarm water. Thoroughly dry all surfaces and removable
parts. Avoid getting water on refrigerator controls. If you have
taken out any removable parts, replace them and switch
the power on before restocking the refrigerator with food.
You should keep the interior of your refrigerator hygienic
by promptly and thoroughly wiping up any food spills.
Keep door seals clean
Take care to keep door seals clean. Sticky food and drink
can cause seals to stick to the cabinet and tear when you
open the door. Wash the seal with a mild detergent and
warm water. Rinse thoroughly with clean water and dry.
Never use hot water, solvents, commercial kitchen
cleaners, aerosol cleaners, metal polishes, caustic or
abrasive cleaners, or scourers to clean this appliance
as they will damage it.
Many commercially available cleaning products and
detergents contain solvents that will damage your
refrigerator. When cleaning, use only a soft cloth
with an unscented mild soap and lukewarm water.
The following guide will help you reduce the running cost
of your new refrigerator. This will save you money and help
conserve our valuable energy resources.
1. If you keep your old refrigerator, save power by
switching it off when not in use.
2. Do not set your freezer temperature too low. After
24 hours, ice cream should be firm but able to be
scooped out with a spoon without bending the handle.
If ice cream is firmer than this (or too soft), adjust the
freezer temperature controls (see ‘Controlling the
Temperatures’, page 6).
3. Ensure that the refrigerator doors seal properly as you
close them.
4. Before you open the refrigerator doors, decide what you
want to put in or take out. This will minimize the time you
have the doors open.
5. It is best to have the refrigerator in a place that is out of
direct sunlight and away from heating appliances of any
kind. For example, do not place the refrigerator next to
a cooker, stove or dishwasher.
6. Allow hot foods to cool to room temperature before you
put them in your freezer.
7. Thaw frozen food in the refrigerator section.
8. If you keep the freezer compartment filled to capacity,
your food mass will help maintain the freezer
temperature when you open the door.
9. Do not block air vents. Doing so may cause the
refrigerator to run longer and use more energy.
Switching off the refrigerator
If you are leaving for a short holiday, there is no need to turn
off your refrigerator – use eco/vacation or eco mode (page 7).
If you are going on a long holiday and want to turn the
refrigerator off, follow the steps below.
1. Take all the food out of the refrigerator and freezer
2. Switch off the refrigerator and remove the electric cord
from the power point.
3. Clean the inside.
4. Leave the doors open. This prevents bacteria from
growing and causing smells in the refrigerator.
Power failure
If there is a power failure in your area, keep the door to
the freezer closed. Most foods in your freezer will stay
frozen for 24 hours.
16 energy consumption electrolux side by side refrigeration
Helpful hints
It is important to use your appliance safely. This means you
need to supervise young children and infirm persons when
they use it. You need to make sure that young children do
not play with the appliance. Follow the tips below.
Helpful hints for storing food
always do this
Check the power point is properly earthed if you are not sure get an electrician to check it.
Switch off the appliance at the power point before
you clean or move it.
If the supply cord is damaged you should have
it replaced by the manufacturer, it’s service agent
or similarly qualified person.
If the LED lights fail you should have it serviced
by the manufacturer, it’s service agent or similarly
qualified person.
never do this
Never let children play with the appliance.
Never store spray cans, explosive liquids or
flammable liquids in the refrigerator.
Never store fizzy drinks in the freezer compartment.
Never lick icy foods when they first come out of the
freezer. This can freeze burn your lips and mouth.
Never try to repair the appliance yourself.
Never use electric heaters or dryers to defrost the
freezer because you can receive an electric shock.
always do this
Buy the freshest, best quality food and put it in the
refrigerator as soon as possible.
Cover food with plastic wrap or foil to stop it drying
out and to help prevent bad smells.
Rinse and wrap fish and poultry before you put them
in the refrigerator.
Minimise bacteria by removing stuffing from poultry
before you put it in the refrigerator.
When you store eggs in the refrigerator
compartment, store them with the pointed end down.
never do this
Store bananas, avocados or mangoes in the
refrigerator. This can cause them to go black or
to go soft.
Put hot or warm food in the refrigerator. Allow it to
cool first.
Helpful hints for freezing food
You can use the freezer to store food which you buy in bulk
when prices are low. You can also cook extra food and
freeze it for later use.
always do this
Never use electrical appliances inside the food
storage areas.
Buy the freshest, best quality food and put it in the
freezer as soon as possible.
This appliance contains insulation formed with
flammable blowing gases. For safety reasons,
take care when you dispose of it.
Place food in plastic bags or plastic wrap before you
put it in the freezer.
Do not damage the appliance circuit.
Do not damage the refrigerant circuit.
Do not use mechanical devices or other means to
accelerate the defrosting process, other than those
recommended by the manufacturer.
When you dispose of your old refrigerator or freezer,
remove any doors. Children can suffocate if they get
trapped inside.
Squeeze the air out of plastic bags as this
prevents frost.
When you buy frozen foods in the supermarket,
keep them in their packaging when you store them.
Defrost food, especially chicken and fish, in the
refrigerator compartment. This stops bacteria
from growing.
Leave food in its wrapping while it defrosts.
Use defrosted food immediately.
never do this
Never refreeze defrosted food.
electrolux side by side refrigeration safety/helpful hints 17
If you think something may be wrong with your refrigerator,
you can carry out some easy checks before calling for
service. You may locate the problem, sparing yourself any
inconvenience and saving time and money.
When your appliance
is not operating
• Check that the power cord is plugged
into the power outlet properly and that the
outlet is switched ‘ON’.
When the motor
seems to run more
than expected
Your new appliance provides you with large
capacities in both the refrigerator section
and the separate freezer. It is normal for the
motor to operate frequently. However, to
keep operation to a minimum, check the
• Are doors kept open too long or too often?
• Are controls set too cold? See “Controlling
temperature” (refer page 5).
• Have large amounts of warm food just
recently been stored? Summer, festive
seasons and holidays usually mean a lot
more work for your appliance.
• Try running another appliance from the
power outlet. If no power is coming from
the outlet you may have blown a fuse
or tripped a circuit of your household
power supply.
• If the day is hot or the room is very warm,
the appliance will need to run more than
• Try adjusting the temperature control to
a slightly “colder” position.
• It is normal for the freezer fan NOT to
operate during the automatic defrost
cycle, or for a short time after the
appliance is switched on.
When there is
Modern refrigerators/freezers with
increased storage capacity use high
speed compressors. These can provide a
seemingly high level of sound which is quite
normal. Normal operational sounds include:
• Occasional gurgling, similar to water
• Air flow noise (air circulates because of a
small fan).
• A popping noise heard during automatic
• A clicking noise heard just before
the compressor starts (this is merely
the automatic switching action of
the temperature control, turning the
compressor on or off).
Other strange sounds may mean that
you need to check and take action.
For example, noises may mean that:
• The cabinet is not level.
• The floor is uneven or weak.
• Bottles are badly placed and rattling.
• There are vibrations from an object on top
of or behind or beside the refrigerator.
• The back of the refrigerator cabinet is
touching the wall.
• The appliance will run more that normal
just after you install it or when it has been
turned off for a long time.
If the temperature
in the refrigerator
is too warm
• Refer to “Controlling the temperature”
(refer page 5).
• You may have kept the door open too
long or too frequently.
• Food containers or packaging may be
holding a door open.
If the temperature
in the refrigerator
is too cold
• Refer to “Controlling the temperature”
(refer page 5).
If heavy frosting
occurs in the freezer
Make sure you fully close the freezer and
fridge doors. If the doors are left partly
open a heavy frost will coat the inside of the
freezer. If a frost develops, remove it. Take
care to properly close the doors and the
frost will not reoccur.
If water drips on
the floor
The defrost water tray, (located at the back
or underneath of the cabinet), may not be
properly positioned, or the drain tube may
not be properly positioned to direct water
into this tray. You may need to pull the
refrigerator away from the wall to check
the tray and tube.
Fridge does not exit
vacation mode
Turn appliance off at the powerpoint. Leave
off for five (5) minutes for the memory to
clear, then turn back on.
if your electronic
display does not
If no buttons have been pressed for approx.
60 seconds there may be a delay of up to
2 seconds before the display reacts. This is
normal and is to prevent accidental changes
to the settings.
Remember it is quite normal for noise to
seem louder just after the refrigerator starts
If there are odours
inside the appliance
• The interior may need cleaning.
• Some foods produce odours.
• Some containers and wrapping can
cause odours.
• Ask yourself if the odour started about
the same time you started storing
something unusual.
• Check that the appliance has enough
clearance at the sides, back and top.
Refer to the installation Instructions at
the front of this booklet.
• Increase the temperature to avoid high
energy consumption.
18 troubleshooting electrolux side by side refrigeration
Ice maker problem checklist
possible causes
automatic ice-maker
The ice maker is not
making any ice
The ice-maker is not
making enough ice
• Ice maker is in the OFF position
• Put switch in the ON position
• Water tap is turned off
• Turn on the water tap
• The freezer is not cold enough
• The water dispenser may not be dispensing water
• If it isn’t, the ice & water filter cartridge may be clogged
or restricted by foreign material, and will need to
be replaced
• Filter may be blocked
• Check and/or change filter
• The ice maker is producing less ice than you expect
• The ice maker should produce approximately
2–3 kilograms of ice every 24 hours
• The freezer is not cold enough
• See section ‘Controlling Temperatures’ on pages 6
• Household water tap is not open
• Open the household water tap
• The water dispenser is dispensing slower than normal
• Replace the water filter cartridge
Ice cubes are hollow
• Restricted water flow to the ice maker
or smaller than normal
• Replace the filter cartridge, as the water filter cartridge
may be clogged.
The ice has a bad
odour and taste
• The ice has picked up odour or flavour from strongly
flavoured food stored in the refrigerator or freezer
• Cover foods tightly. Discard stale ice. The ice maker will
produce a fresh supply
• Change ice monthly
• The water running into the ice maker has poor taste
or colour
• Add a filter to water supply line. Consult a water
purifying company
• Ice not used frequently enough
• Discard stale ice monthly
• The ice storage container is empty
• When the first supply of ice drops into the container,
the dispenser should operate.
• Household water tap is not open
• Open the household water tap. Allow sufficient time for
the ice to be made. When ice is made the dispenser
should operate
• The wire signal arm is either held or jammed
• Remove jam or free arm
• Ice maker switch is in OFF position
• See ice maker section in user manual. Turn switch to
ON position
• Ice has melted and frozen around the auger due to
infrequent use, temperature fluctuations, and/or
power outages
• Remove the ice container and empty it’s contents.
Clean and dry the container and replace to its proper
position. When new ice is made, the dispenser
should operate
• Ice cubes are jammed between the ice maker and back
of ice container
• Remove ice cubes that are jamming dispenser
• Ice cubes are frozen together
• Use the dispenser often so that cubes do not
freeze together
• Discard ice monthly
• Ice cubes are hollow or smaller than normal
• The water filter cartridge could be clogged.
Cartridge may need replacing
ice dispenser
The dispenser will not
dispense ice
The ice dispenser is
If you still require service
If you have a problem, and the problem persists after you
have made the checks mentioned above, contact your
nearest Electrolux approved Service Centre or dealer from
whom you bought the refrigerator. Be ready to quote the
model number and 8-digit serial number, which is stated
on the label inside the refrigerator compartment.
electrolux side by side refrigeration troubleshooting 19
20 warranty electrolux side by side refrigeration
This document sets out the terms and conditions of product warranties for
Electrolux branded appliances. It is an important document. Please keep it
with your proof of purchase documents in a safe place for future reference
should you require service for your Electrolux appliance.
General Terms and Conditions
1. In this warranty
(a) ‘Electrolux’ means Electrolux Home Products Pty Ltd ABN 51 004 762 341
in respect of Appliances purchased in Australia and Electrolux (NZ) Limited in
respect of Appliances purchased in New Zealand;
(b) ‘Appliance’ means any Electrolux product purchased by you accompanied by
this document;
(c) Warranty Period’ means
(i) where you use the Appliance for personal, domestic or household
purposes in Australia the period of ‘24’ months and in New Zealand the
period of ‘24’ months;
(ii)where you use the Appliance for commercial purposes, in Australia the
period of ‘3’ months and in New Zealand the period of ‘3’ months, (if the
period stated is 0 months you are not covered by this product warranty)
following the date of original purchase of the Appliance;
(d) ‘you’ means the purchaser of the Appliance not having purchased the
appliance for re-sale, and ‘your’ has a corresponding meaning.
2. This warranty only applies to Appliances purchased and used in Australia or
New Zealand and is in addition to (and does not exclude, restrict, or modify in
any way) any non-excludable statutory warranties in Australia or New Zealand.
3. Electrolux warrants that, when dispatched from an Electrolux warehouse,
the Appliance is free from defects in materials and workmanship for the
Warranty Period.
4. During the Warranty Period Electrolux or its Authorised Service Centre will, at no
extra charge if your appliance is readily accessible without special equipment,
and subject to these terms and conditions, repair or replace any parts which
it considers to be defective. You agree that any replaced Appliances or parts
become the property of Electrolux. This warranty does not apply to light globes,
batteries, filters or similar perishable parts.
5. Parts and Appliances not supplied by Electrolux are not covered by this warranty.
6. Where you are within an Electrolux service area, this warranty covers the cost of
transport of the Appliance to and from Authorised Service Centres of Electrolux
and travelling costs for representatives of the Authorised Service Centre to and
from your home or business. If you are outside an Electrolux service area, you
will bear these costs. For information about whether you are within an Electrolux
service area, please phone 13 13 49 in Australia, or 0800 10 66 10 in
New Zealand.
7. Proof of purchase is required before you can make a claim under this warranty.
8. You may not make a claim under this warranty unless the defect claimed is due
to faulty or defective parts or workmanship. Electrolux is not liable in the following
situations (which are not exhaustive):
(a) The Appliance is damaged by:
(i) accident
(ii) misuse or abuse, including failure to properly maintain or service
(iii) normal wear and tear
(iv) power surges, electrical storm damage or incorrect power supply
(v) incomplete or improper installation
(vi) incorrect, improper or inappropriate operation
(vii) insect or vermin infestation.
(b) The Appliance is modified without authority from Electrolux in writing.
(c) The Appliance’s serial number or warranty seal has been removed
or defaced.
(d) The Appliance was serviced or repaired by anyone other than Electrolux or
its Authorised Service Centres.
9. This warranty, the contract to which it relates and the relationship between you
and Electrolux are governed by the law applicable in the Australian State where the
Appliance was purchased or the law applicable in New Zealand if the Appliance
was purchased in New Zealand. Where the Appliance was purchased in New
Zealand for business purposes the Consumer Guarantee Act does not apply.
Limitation of Liability
10. To the extent permitted by law:
(a) Electrolux excludes all warranties other than as contained in this document;
(b) Electrolux shall not be liable for any loss or damage whether direct or indirect
or consequential arising from your purchase, use or non-use of
the Appliance.
11. Provisions of the Trade Practices Act and State consumer legislation in Australia,
and the Consumer Guarantees Act, the Sale of Goods Act and the Fair Trading
Act in New Zealand, imply warranties or conditions, or impose obligations,
upon Electrolux which cannot be excluded, restricted or modified. To the extent
permitted by law, the liability of Electrolux (if any) arising out of or in relation to the
Appliance or any services supplied by Electrolux shall be limited (where it is fair and
reasonable to do so),:
(a) in the case of Appliances, at its option, to the replacement or repair of the
Appliances or the supply of equivalent products or the payment of the cost
of replacing the Appliances or having the Appliances repaired or of acquiring
equivalent Appliances. Upon being replaced, parts and Appliances become
the property of Electrolux; or
(b) in the case of services, at its option, to the supply of the services again or the
payment of the cost of having the services re-supplied; and in the case of
Appliances or services supplied in New Zealand, loss or damage whether
direct or indirect or consequential that is reasonably foreseeable.
You acknowledge that in the event that you make a warranty claim it will be necessary
for Electrolux and its Authorised Service Centres to exchange information in relation to
you to enable Electrolux to meet its obligations under this warranty.
Sealed Refrigeration System Warranty
For a further period of three years following the expiry of the Warranty period,
Electrolux or its agent will supply replacements for, or at the sole option of
Electrolux, repair, all parts it finds defective in the Sealed Refrigeration System
which comprises: compressor, condenser, evaporator, dryer and tubing.
During this three year period you will pay for the costs of labour (including any
call out or service fees), and freight if necessary in replacing defective parts in
the Sealed Refrigeration System. You will pay for the costs of transport of the
Appliance if further service is required and the costs of parts or repairs to parts
other than those included in the Sealed Refrigeration System
Frozen Food indemnity
Subject to the following exclusions, Electrolux will indemnify you for a period
of 24 months from the date of purchase of the Appliance against any loss or
damage to frozen foodstuffs due to a Sealed Refrigeration System breakdown.
This indemnity will be limited to:
(a) in the case of freezers with a capacity of less than 400 litres – AU$150
(b) in the case of freezers with a capacity of 400 litres or more – AU$300
This indemnity does not cover loss or damage to frozen foodstuffs occasioned by:
(a) failure to plug in the freezer to a properly connected power supply or
failure to switch on the power point
(b) accidental removal of the plug from the power point or switching off the
power supply;
(c) failure to keep the door or lid of the freezer closed
(d) the introduction of abnormal heat loads to the freezer;
(e) failure to observe the operating and installation instructions supplied with
the freezer; and
(f) failure to defrost the freezer at recommended intervals on chest freezers
or non frost free models
Important Notice
Before Calling a Service Technician please check carefully the operating instructions, service booklet and the warranty terms and conditions.
or to find the address of your nearest
state service centre in Australia
Please call 13 13 49
For the cost of a local call (Australia only)
or to find the address of your nearest
authorised service centre in New Zealand
Free call 0800 10 66 10
(New Zealand only)
or to find the address of your nearest
state spare parts centre in Australia
Please call 13 13 50
For the cost of a local call (Australia only)
or to find the address of your nearest
state spare parts centre in New Zealand
Free call 0800 10 66 20
(New Zealand only)
Electrolux Home Products Australia
telephone: 1300 363 640
1800 350 067
The Thoughtful Design Innovator.
Do you remember the last time you opened a gift that made you say,
“Oh! How did you know? That’s exactly what I wanted!” That’s the kind of
feeling that we at Electrolux seek to evoke in everyone who chooses or uses
one of our products. We devote time, knowledge, and a great deal of thought
to anticipating and creating the kind of appliances that our customers really
need and want.
This kind of thoughtful care means innovating with insight. Not design for
design’s sake, but design for the user’s sake. For us, thoughtful design means
making appliances easier to use and tasks more enjoyable to perform, freeing
our customers to experience the ultimate 21st century luxury: ease of mind.
Our aim is to make this ease of mind more available to more people in more
parts of their everyday lives, all over the world.
The “Thinking of you” promise from Electrolux goes beyond meeting the
needs of today’s consumers. It also means we’re committed to making
appliances safe for the environment – now and for future generations.
Electrolux. Thinking of you.
P/No. 1455456
Print code: EFRISXSUM
Issue date: Sep 09
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© Copyright 2009 Electrolux Home Products Pty Ltd
ABN 51 004 762 341