USER INSTRUCTIONS THE MENU™ SERIES

USER INSTRUCTIONS
THE MENU™ SERIES
ME-CIC/IIC-TR • ME-CIC/IIC model
Completely-in-canal/Invisible-in-canal
YOUR WIDEX HEARING AID
(To be filled out by the hearing care professional)
…… MENU3
…… MENU5
…… MENU10
Date:_______________________________________
Battery size: 10
Vent:
…… Short
…… Full length
…… None
Programs:
66 Master
…… Music
…… TV
…… Standard
…… Acclimatisation
…… Audibility Extender
…… Zen
2
CONTENTS
DESCRIPTION OF THE HEARING AID . . . . . . . . . . . . . . . . 4
Acoustic indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
The battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Inserting the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Low battery indication . . . . . . . . . . . . . . . . . . . . . . . . . 10
Turning the hearing aid on and off . . . . . . . . . . . . . . . . . 11
Right/left identification . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Positioning the hearing aid . . . . . . . . . . . . . . . . . . . . . . . 13
Removing the hearing aid . . . . . . . . . . . . . . . . . . . . . . . . 15
Volume adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Listening programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Switching between the listening programs . . . . . . . 20
CLEANING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
The hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
The sound outlet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
The relief vent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
The microphone opening . . . . . . . . . . . . . . . . . . . . . . . . . 26
NANOCARE WAX GUARD . . . . . . . . . . . . . . . . . . . . . . . . . 27
Changing the NanoCare wax guard . . . . . . . . . . . . . . . . 28
ACCESSORIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
IN CASE OF MALFUNCTION . . . . . . . . . . . . . . . . . . . . . . . 32
CARING FOR YOUR HEARING AID . . . . . . . . . . . . . . . . . . 34
WARNINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
ADVICE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
SYMBOLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
3
DESCRIPTION OF THE HEARING AID
1. Microphone opening
2. Battery drawer
3. Nail grip
4.On/off function
5. Sound outlet
6.NanoCare wax guard
7. Extraction cord
8. Relief vent (short)
9. Relief vent (full length)
Another example of how a full
length vent may be positioned.
If you need help to identify the serial number (usually six or seven
digits) on the product, please contact your hearing care professional.
4
Your hearing aid may be provided with a listening program called Zen. It makes musical tones (and sometimes a rushing noise) in the background. These sounds
are shaped according to your hearing loss.
On page 2 of this booklet your hearing care professional can indicate the type of vent used in your hearing
aid, if any.
WARNING
This booklet contains important information and instructions.
Please read this booklet carefully before you start using the
hearing aid.
NOTE
Your hearing aid and accessories may not look exactly as illustrated in this booklet. We also reserve the right to make any
changes considered necessary.
5
Intended use
The hearing aids are intended as air conduction amplification devices to be used in everyday listening environments. The hearing aids may be provided with the Zen
program intended to provide a relaxing sound background (i.e. music/noise source) for adults who desire
to listen to such a background in quiet.
Indications for use
The devices are indicated for individuals with a range of
hearing loss severity from minimal (10 dB HL) to moderately severe (75 dB HL) and all hearing loss configurations.
They are to be programmed by licensed hearing care
professionals (audiologists, hearing aid specialists, otolaryngologists) who are trained in hearing (re)habilitation.
6
Acoustic indicators
The hearing aid may be set to produce a signal to indicate the use of certain functions. The signal may
be tones (SmartTone) or a spoken message (SmartSpeak)*. The signal can also be deactivated.
Functions
Default
settings
Other
settings
Adjusting volume
via remote control
Tone
Off
Clicking
sound
Off
Changing program
via remote control
Tones
Message/off
Starting up the hearing aid
Tone
Message/off
Warning about low battery
4 tones
Message/off
Service reminder
Off
Message
Confirming RC program key use
* SmartSpeak not available as a standard feature
7
The battery
We recommend zinc-air batteries. Use a size 10 battery
for the hearing aid.
To obtain replacement batteries, please consult your
hearing care professional. It is important to take note
of the expiry date and the recommendations on the
battery pack regarding disposal of used batteries.
­Otherwise there is a risk that the battery life may be reduced.
Inserting the battery
Before inserting a new battery into the
hearing aid, remember to remove the adhesive tab. Once the tab has been removed,
the battery will start functioning after a few
seconds.
CAUTION
Do not use batteries if there is a sticky residue from the tab or
other unwanted substance, as this can cause the hearing aid to
malfunction.
8
Use the nail grip to open the
­battery drawer. Do not press the
battery drawer beyond the open
position.
Place the battery in the drawer so that the small plus (+)
sign on the battery is visible when you hold the hearing aid as shown.
You can use the battery magnet provided to steer the
battery into place.
If the battery drawer does not close easily, the battery
is incorrectly inserted.
When changing battery, it is a good idea to hold the
hearing aid over a table.
9
Low battery indication
An acoustic indicator will sound when the battery is
nearly exhausted, unless this function has been disabled (see page 7). We recommend that you always
have a spare battery with you.
WARNING
Never leave an exhausted battery in the hearing aid. Exhausted
batteries may leak, damaging the hearing aid.
WARNING
Your hearing aid may stop functioning, for instance if the
­battery is exhausted. You should be aware of this possibility, in
particular when you are in traffic or are otherwise dependent
on warning signals.
10
Turning the hearing aid on and off
The battery drawer of the hearing aid also functions as
the on/off switch.
Close the battery drawer to turn
on the hearing aid. An acoustic
indicator will indicate that the
hearing aid has been switched
on unless this function has been
disabled.
Open the battery drawer to turn
off the hearing aid.
Please remember to turn off the hearing aid when it is
not in use. Remove the battery if the hearing aid will not
be used for several days.
11
Right/left identification
Your hearing aids will be marked
with a red Widex logo for the right
ear and a blue logo for the left
ear, or they may have a red or a
blue shell, respectively. The arrow
shows the position of the logo.
12
Positioning the hearing aid
Close the battery drawer completely.
Hold your hearing aid by the extraction cord with your thumb and forefinger. Slowly guide the hearing aid
into your ear canal until you feel resistance.
Let go of the extraction cord and use
the tip of your forefinger to gently
push the hearing aid into your ear until it rests comfortably in your canal.
To help position the hearing aid
properly you could pull the outer ear
backwards and upwards with the opposite hand.
13
If your hearing aid does not fit or sit properly, causing
discomfort, irritation, redness or the like, contact your
hearing care professional.
14
Removing the hearing aid
Gently pull the extraction cord with
your thumb and forefinger.
If it is difficult, you can try to move
the hearing aid carefully from side
to side while pulling the extraction
cord. It may also help to pull the outer ear backwards and upwards with
the opposite hand.
15
Volume adjustment
The hearing aid volume is adjusted automatically in accordance with your sound environment.
If you have a remote control, you can also adjust the
volume manually or mute your hearing aid. Any adjustment of the volume setting will be cancelled when your
hearing aid is turned off, or when you change program.
If you have a remote control, please also refer to the
user instructions for this.
To mute the hearing aid with a remote control:
Keep pressing the volume down key on the remote control after the long beep-tone has sounded and until it
stops. Pressing one of the volume keys briefly will bring
back the sound.
WARNING
If the volume in the hearing aid is generally too loud or too
weak, or the reproduced sounds are distorted, or if you would
like any further information, consult your hearing care professional.
16
Listening programs
By default, your hearing aid contains a Master program.
With a remote control you have the option of an extra program, and a number of supplementary programs
can also be made available. If this solution is chosen,
you can have up to five programs.
Master
All the automatic functions work to ensure
comfort in all listening situations
Music
For listening to music
TV
For listening to the TV
Standard
All the automatic functions work to ensure
audibility and speech understanding in all
listening situations
Acclimatisation
This program has the same features as the
Master program but provides slightly less
amplification
Audibility
Extender*
Makes high-frequency sounds audible
Zen*
Generates different kinds of tones.
* Available separately
17
If your needs change over time, the combination of listening programs can be altered.
Zen program
Your hearing aid may be provided with a unique optional listening program called Zen. It makes musical tones
(and sometimes a rushing noise) in the background.
These sounds are shaped according to your hearing
loss. The Zen program may be used alone (without amplification) in quiet when you are not required to hear
surrounding sounds. Or, it may be used with the Master
program so both the surrounding sounds and the generated sounds (fractal tones and noise) are heard together.
CAUTION
Use of the different Zen programs may interfere with hearing
surrounding sounds including speech. The programs should not
be used when hearing such sounds is important. Switch the
hearing aid to a non-Zen program in those situations.
CAUTION
If you perceive a decrease in loudness, tolerance of sounds,
speech not as clear, or worsening tinnitus, contact your hearing
care professional.
18
Benefits
The Zen program may provide a relaxing listening
background for some people. When the Zen program
is used in a tinnitus management program, its wearer
may experience some relief from tinnitus.
Indications for use
The Zen program is intended to provide a relaxing
sound background (i.e., music/noise source) for adults
who desire to listen to such a background in quiet. It
may be used as a sound therapy tool in a tinnitus treatment program that is prescribed by a hearing care professional (audiologists, hearing aid specialists, otolaryngologists) who is trained in tinnitus management.
Directions for use
Because of the unique ways in which Zen is programmed in your hearing aid, please follow the recommendations of your hearing healthcare professionals as
to how to use the program, when to use the program
and/or how long to use the program.
19
Switching between the listening programs
To change programs via the remote control, press
the program key briefly. Each time you switch to another program, an acoustic indicator will sound unless this function has been disabled.
Program 1: One short beep or message
Program 2: Two short beeps or message
Program 3: Three short beeps or message
Program 4: One long and one short beep or message
Program 5: One long and two short beeps or message
20
CLEANING
The following cleaning accessories are available for
cleaning the hearing aid. Ask your hearing care professional which accessories you need.
1.Brush
2.Cloth
3. Wax removing tool with a short and a long end
4.Long wax removing tool
2.
1.
Widex
3.
4.
Contact your hearing care professional if you need additional supplies of cleaning accessories.
21
The hearing aid
It is very important for the hearing aid’s performance
that it is kept free from earwax and dirt.
Clean your hearing aid daily with
the soft cloth to keep it dry and
clean of earwax or dirt.
WARNING
Never clean the hearing aid with water or cleaning solutions, as
this may cause it to malfunction.
When the hearing aid is not in use,
keep it in a warm, dry place with the
battery drawer open, to ventilate
the hearing aid and allow it to dry.
We recommend that every time you take the hearing
aid out of your ear, you inspect the sound outlet, the
microphone opening in the battery drawer and the relief vent opening to ensure that no wax or dirt has gathered there.
22
Below is an example of how the sound outlet, relief vent
and microphone opening may be positioned in a hearing aid provided with a short vent and a full length vent,
respectively.
1. Sound outlet
2. Relief vent (short)
3. Microphone opening
1. Sound outlet
2. Relief vent (full length, outlet)
3. Relief vent (full length, inlet)
4.Microphone opening
23
The sound outlet
It is important that the sound outlet is not blocked by
earwax. If it is blocked, do as follows:
Remove any visible earwax
from around the sound outlet
with the small brush or cloth.
Do not attempt to clean the
wax guard.
If the sound outlet is still blocked, you should change
the wax guard (see pages 27-30).
WARNING
If you cannot clean the sound outlet completely, you should
contact your hearing care professional. Do not insert anything
into the sound outlet, as this could damage the hearing aid.
24
The relief vent
If earwax has accumulated in and/or around the relief
vent opening, do as follows:
Short vent:
Clean any earwax from the vent as
far as the long end of wax removing
tool no. 3 can reach.
Full length vent:
Clean any earwax from
the vent by passing
the long wax removing
tool (no. 4) all the way
through the vent.
WARNING
It is important for the performance of the hearing aid that the
relief vent is never blocked. Make it a habit to clean the relief
vent every day! In rare cases so much earwax can accumulate in
the relief vent that the hearing aid sound is affected. In that
case you should see your hearing care professional.
25
The microphone opening
If dirt or earwax has gathered around the microphone
opening on the hearing aid front, do as follows:
Open the battery drawer and remove the battery.
Turn the hearing aid so the open battery drawer is facing downwards.
Guide the short end of wax removing tool no. 3 through the
microphone opening on the battery drawer from the inside as illustrated.
WARNING
If you suspect that earwax or dirt has migrated through the microphone opening and into the actual microphone inside the
hearing aid, contact your hearing care professional. Do not insert anything into the actual microphone.
26
NANOCARE WAX GUARD
The NanoCare wax guard helps to protect the hearing
aid against earwax. Always use NanoCare wax guards
with your hearing aid. Otherwise the warranty for your
hearing aid will be void.
The NanoCare wax guard consists of the following
parts:
1.Holder
2. Removal hook
3. Wax guard
CAUTION
The wax guard is disposable and for one-time use only. Do not
attempt to clean or reuse a wax guard. This could damage your
hearing aid and/or cause the wax guard to become dislodged in
your ear.
27
Changing the NanoCare wax guard
Insert the removal hook into the used wax guard placed
in the sound outlet. Pull the wax guard straight out.
1. Vent opening
2. Sound outlet
3. Used wax guard
28
Turn the holder around so that the
new wax guard is in position to be
inserted.
Insert the holder into the opening of the sound outlet and gently press the wax guard into the
opening.
Then pull the holder straight out.
The new wax guard will automatically detach from the
holder. Press the hearing aid gently against a flat surface to ensure that the wax guard remains in place.
29
Discard the holder with the used
wax guard.
The frequency with which the NanoCare wax guard
should be changed varies from one individual to another.
If you have any questions regarding your NanoCare wax
guard, please contact your hearing care professional.
WARNING
If the wax guard fits loosely, discard it and insert another. If the
wax guard becomes dislodged from the hearing aid while in the
ear canal, please contact your physician. Do not try to remove
the wax guard from your ear canal yourself.
30
ACCESSORIES
Remote control
A remote control gives you a number of additional options.
For help in determining whether you could benefit from a remote
control, please consult your hearing
care professional.
31
IN CASE OF MALFUNCTION
The following pages contain some quick advice on what
to do if your hearing aid stops working or performs unsatisfactorily. If the problems persist, contact your
hearing care professional for assistance.
Problem
Possible cause
Solution
The hearing
aid is completely silent
The hearing aid is
not turned on
Make sure the battery
drawer is closed
The hearing
aid volume is
not powerful
enough
The battery does not Insert a new battery in
work
the hearing aid battery
drawer
The sound outlet is
blocked
See page 24
The microphone
opening is blocked
See page 26
The battery is nearly Insert a new battery in
exhausted
the hearing aid battery
drawer
The sound outlet is
blocked
See page 24
Your ear is blocked
by earwax
Contact your ENT doctor/physician
Your hearing may
have changed
Contact your hearing
care professional
32
Problem
Possible cause
Solution
The hearing
aid whistles
continuously
Your ear is blocked
by earwax
Contact your ENT doctor/physician
The hearing aid is
not correctly placed
in your ear canal
Take the hearing aid out
and reinsert it
The hearing aid fits
loosely in your ear
canal
Contact your hearing
care professional
The hearing aid is
not placed correctly
in your ear canal
Consult your hearing
care professional on
how to place the hearing aid correctly in your
ear canal.
The hearing
aid is uncom­
fortable to
wear
The hearing aid does Contact your hearing
not fit your ear
care professional
properly
Your outer ear or ear Contact your hearing
canal is sore
care professional
33
CARING FOR YOUR HEARING AID
The hearing aid is a valuable object and should be treated with care. Here are some things you can do to prolong the life of your hearing aid:
CAUTION
•Turn off your hearing aid when it is not in use. Remove the
battery if the hearing aid will not be used for several days.
•When the hearing aid is not in use, keep it in its case in a dry
location out of reach of children and pets.
•Do not expose the hearing aid to extreme temperatures or
high humidity. Make sure to dry the hearing aid thoroughly after heavy perspiration such as that which may occur during intense physical activity, e.g. playing sports.
•Avoid dropping your hearing aid – perform cleaning and battery changes while holding the hearing aid above a soft surface.
•Do not wear your hearing aid while in the shower or swimming, or when using a hair dryer, perfume, hair and body
sprays or gels such as suntanning lotions or creams.
34
WARNINGS
WARNING
Hearing aids and batteries can be dangerous if swal­lowed or
used improperly. Swallowing or ­improper use can result in
­severe injury or even f­ atalities. In case of ingestion, contact a
physician immediately.
•Keep hearing aids and their parts, accessories and batteries out of reach of children and anyone else who might swallow such items or otherwise cause injury to themselves. Do
not change batteries in front of them and do not let them see
where you keep your battery supply. Discard used batteries
carefully.
•Batteries are very small and can easily be mistaken for pills or
the like. Never put a battery or hearing aid in your mouth for
any reason as you may risk swallowing it.
•Clean and inspect your hearing aid after use to check that it is
intact. If the hearing aid breaks while in the ear canal, contact
your hearing care professional immediately. Do not try to remove the parts yourself.
35
WARNING
•Risk of explosion if battery is replaced by an incorrect type
or recharged. Dispose of used batteries according to the instructions.
•Never allow others to wear your hearing aid, as this could
cause permanent damage to their hear­ing.
•When selecting a listening program, please remember that
there are situations in which it is particularly important to be
able to hear the surrounding sounds (e.g. traffic, warning signals).
•The hearing aid is made of modern non-allergenic materials.
Nonetheless, in rare cases skin irritation may occur. If you notice skin irritation in or around your ear or ear canal, contact
your hearing care professional.
•Please note that when using any type of hearing aid, you must
allow regular ventilation of the ear. If the ear is not adequately ventilated, there may be a slightly increased risk of infection
or disease in the ear canal. We therefore recommend that you
remove the hearing aid from your ear when you go to bed, to
allow the ear canal to be ventilated. If possible, you should
also remove your hearing aid during the day if there are any
periods when you do not need them. Make sure that you clean
and inspect your hearing aid as required. If an ear infection or
disease occurs, you should seek medical attention and contact your hearing care professional for advice on how to disinfect the hearing aid. Do not under any circumstances use alcohol, chlorine or similar substances for this purpose.
36
WARNING
•Regular use of a de-humidifier is recommended to help avoid
malfunction of the hearing aid.
•Do not use Widex hearing aids in mines or other areas with
explosive gases.
WARNING
•Do not wear your hearing aid during radiation, X-rays, MRIs,
CT or other medical treatments and scans. The emissions
from these procedures as well as from other types of radiation, such as that in a microwave oven, can damage your hearing aid and the hearing aid can become very hot. R
­ adiation
from, for example, room surveillance equipment, burglar
alarms and mobile phones is weaker and will not damage the
hearing aid, but may create audible interference.
37
CAUTION
•Your hearing aid has been tested for interference according
to international standards. Nevertheless, it is possible that
unforeseen interference may occur in the hearing aid due to
electromagnetic radiation from other products such as alarm
systems, room surveillance equipment and mobile phones.
•Although your hearing aid has been designed to comply with
the most stringent international electromagnetic compatibility standards, the possibility cannot be excluded that it may
cause interference with other equipment, such as medical devices.
•Never try to open or repair the hearing aid yourself.
38
ADVICE
NOTE
•The hearing aid will not restore normal hearing and will not
prevent or improve a hearing loss resulting from organic
conditions. However, the hearing aid can help you to make
the best possible use of your remaining hearing ability. You
should also bear in mind that it can take time to get used to a
new hearing aid and new sounds.
•In most cases, using the hearing aid infrequently will not permit you to gain full benefit from it.
•The use of a hearing aid is only part of hearing habilitation
and may need to be supplemented by auditory training and
instruction in lipreading.
•The use of hearing aids increases the risk of accumulation of
earwax. Contact your physician/ENT doctor if you suspect
that a plug of earwax has accumulated in your ear. Earwax
may not only reduce your own hearing but also the effect of
the hearing aid considerably. It is a good idea to ask your physician to clean your ears a couple of times a year.
39
lectrical and electronic equipment (EEE)
E
contains materials, components and substances that can be hazardous and present
a risk to human health and the environment
when waste electrical and electronic equipment (WEEE) is not handled correctly.
Do not dispose of hearing aids, hearing aid accessories
and batteries with ordinary household waste.
Hearing aids, batteries and hearing aid accessories
should be disposed of at sites intended for waste electrical and electronic equipment, or given to your hearing care professional for safe disposal. Proper disposal helps to protect human health and the environment.
40
SYMBOLS
Symbols commonly used by Widex A/S in medical device
labelling (labels/IFU/etc .)
Symbol Title/Description
Manufacturer
The product is produced by the manufacturer whose
name and address are stated next to the symbol . If appropriate, the date of manufacture may also be stated .
Date of manufacture
The date when the product was manufactured .
Use-by date
The date after which the product is not to be used .
Batch code
The product’s batch code (lot or batch identification) .
Catalogue number
The product’s catalogue (item) number .
Serial number
The product’s serial number .*
Keep away from sunlight
The product must be protected from light sources and/or
The product must be kept away from heat
2
41
Symbol Title/Description
Keep dry
The product must be protected from moisture and/or
The product must be kept away from rain
Lower limit of temperature
The lowest temperature to which the product can be
safely exposed .
Upper limit of temperature
The highest temperature to which the product can be
safely exposed .
Temperature limits
The highest and lowest temperatures to which the product can be safely exposed .
Consult instructions for use
The user instructions contain important cautionary information (warnings/precautions) and must be read before
using the product .
Caution/Warning
Text marked with a caution/warning symbol must be
read before using the product .
WEEE mark
“Not for general waste”
When the product is to be discarded, it must be sent to
a designated collection point for recycling and recovery .
3
42
Symbol Title/Description
CE mark
The product is in conformity with the requirements set
out in European CE marking directives .
Alert
The product is identified by R&TTE Directive 1999/5/EC
as an equipment Class 2 product with some restrictions
on use in some CE member states .
C-Tick mark
The product complies with EMC and radio spectrum
regulatory requirements for products supplied to the
Australian or New Zealand market .
Interference
Electromagnetic interference may occur in the vicinity of
the product .
*The six- or seven-digit number on the product is the serial number . Serial numbers may not always be preceded by
4
43
WIDEX A/S Nymoellevej 6, DK-3540 Lynge, Denmark
www.widex.com
Manual no.:
9 514 0208 001 #03
É[5qr0w0|k;;a;s]
WIDEX, MENU and NANOCARE are trademarks of Widex A/S