Verizon 4G LTE User guide

User Guide
Verizon 4G LTE
Broadband Router
Verizon 4G LTE Broadband Router
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language in any form or by any means without the written permission of NETGEAR, Inc.
Trademarks
NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc.
and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice.
© NETGEAR, Inc. All rights reserved.
Technical Support
To register your product, get the latest product updates, get support online, or for more information about the topics
covered in this guide, visit the Verizon support website at http://support.verizonwireless.com/clc/.
Compliance
For regulatory compliance information, visit http://www.netgear.com/about/regulatory.
See the regulatory compliance document before connecting the power supply.
1
Contents
Chapter 1
Setting Up Your Router
Hardware Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Router Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Router Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Router Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Assemble the Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Insert the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Attach the Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Place the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Connect Wi-Fi Devices to Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Sign In to Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Configure Your Internet Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
4G LTE Broadband Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Switch Between 4G LTE Broadband and WAN Ethernet Broadband Mode . 18
WAN Ethernet Broadband Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Use 4G LTE Broadband as a Failover Connection Method . . . . . . . . . . . . . . . 20
Chapter 2
Plan Your Network and Configure Wireless Settings
Plan Your Wireless Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Router Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Range Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Enhance Your Wi-Fi Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
View or Manually Configure the Wireless Settings . . . . . . . . . . . . . . . . . . . . .
Configure WPA, WPA2, or WPA + WPA2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configure WEP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Join Your Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Manual Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Wi-Fi Protected Setup Method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
WPS Wizard for Adding Wi-Fi Connections . . . . . . . . . . . . . . . . . . . . . . . . . . .
Add Wireless Devices That Do Not Support WPS . . . . . . . . . . . . . . . . . . . . . .
Advanced Wi-Fi Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Restrict Connectivity by MAC Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 3
24
24
25
25
25
27
28
30
30
30
30
32
33
34
Set Parental Controls
Block Sites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Block Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Schedule Content Filtering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Control Connected Devices Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2
38
39
40
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Verizon 4G LTE Broadband Router
Chapter 4
Manage Your Network
Set Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Change the Default Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Change the Administrator Sign In Time-Out . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Back Up or Restore Router Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Back Up the Configuration to a File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Restore the Configuration from a File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Reset Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Traffic Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Router Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
View Connected Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
View Access Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Perform Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Chapter 5
Advanced Router Settings
Wi-Fi Repeating Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Port Forwarding/Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Remote Computer Access Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Port Triggering to Open Incoming Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Port Forwarding to Permit External Host Communications . . . . . . . . . . . . . . 63
How Port Forwarding Differs from Port Triggering. . . . . . . . . . . . . . . . . . . . . 64
Set Up Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Set Up Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Miscellaneous WAN Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Set Up a Default DMZ Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
LAN Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
DHCP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Reserved IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Quality of Service Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
QoS Priority Rule List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Set Up QoS for Internet Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Dynamic DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Static Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Remote Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Universal Plug and Play. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Chapter 6
Troubleshooting
Basic Functioning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Troubleshoot Access to the Router Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Troubleshoot Your Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Connecting to the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Troubleshoot Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Troubleshoot a TCP/IP Network Using the Ping Utility . . . . . . . . . . . . . . . . . . . . 95
Test the LAN Path to Your Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Test the Path from Your Computer to a Remote Device . . . . . . . . . . . . . . . . . 96
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Verizon 4G LTE Broadband Router
Problems with Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Restore the Default Configuration and Password. . . . . . . . . . . . . . . . . . . . . . . . . 96
Appendix A
Factory Defaults
Appendix B
List of Acronyms
Index
4
1.
Setting Up Your Router
1
This chapter describes how to set up your Verizon 4G LTE Broadband Router and establish an
Internet connection.
•
Hardware Features
•
Assemble the Router
•
Place the Router
•
Connect Wi-Fi Devices to Your Router
•
Sign In to Your Router
•
Configure Your Internet Settings
Note: For more information about the topics that are covered in this guide,
visit the support website at support.verizonwireless.com/clc.
Note: For online help, click
.
5
Verizon 4G LTE Broadband Router
Hardware Features
This section outlines the physical aspects of your router.
Router Front Panel
The router front panel contains control buttons and status LEDs. To verify status and
connections, use the LEDs.
Setting Up Your Router
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Verizon 4G LTE Broadband Router
The following table describes each LED and button on the front panel of the router.
Table 1. LED descriptions
LED
Activity
WPS
Wi-Fi Protected Setup (WPS) lets you connect to a secure Wi-Fi network without typing its
password. Press the Wi-Fi Protected Setup (WPS) button on the router and, within two
minutes, connect other Wi-Fi devices with WPS capability. For more information about this
function, see Join Your Wireless Network on page 30.
Wi-Fi
Press this button to turn off the Wi-Fi connection. Wi-Fi and 4G LTE are turned on by default
settings.
Power
Solid green
The router is turned on and operating normally.
Solid amber
POST (power-on self-test) is in progress.
Off
Router power is off.
Solid green
An Internet connection is established.
Solid amber
Traffic meter limit has been reached, and traffic is blocked. Users can
set this feature.
Blinking green
Data is being transmitted over the Internet connection.
Blinking amber
Traffic meter limit has been reached, but traffic is not blocked. Users
can set this feature.
Blinking green and
amber
Failover from wide area network (WAN) to mobile broadband occurred.
Off
No Internet connection is detected.
Blinking blue
Data is being transferred over the Wi-Fi link.
Off
The wireless Internet is turned off.
Solid green
The local area network (LAN) Ethernet ports have detected wired links
with computers or other Ethernet devices.
Blinking
Data is being transmitted.
Off
No link is detected on these ports.
Solid green
The wide area network (WAN) Ethernet port has detected an active link.
Blinking
Data is being transmitted or received.
Off
No link is detected on this port.
Solid blue
4G LTE or 3G coverage is established for the router.
Off
No 4G LTE or 3G coverage is detected.
Internet Port
Wi-Fi
LAN Ports
WAN Port
4G LTE
Description
Setting Up Your Router
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Verizon 4G LTE Broadband Router
Table 1. LED descriptions (continued)
LED
Activity
Description
Signal Quality
Solid blue
A strong signal is detected.
Solid green
A good signal is detected.
Solid amber
A weak signal is detected.
Off
No signal or service failure is detected.
Router Back Panel
The back panel of the router contains port connections.
Setting Up Your Router
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Verizon 4G LTE Broadband Router
Router Label
Your router’s label indicates:
•
MAC address
•
Serial number
•
WPS security PIN
•
IMEI number
•
Factory default sign in information.
•
Wi-Fi Name and password unique to each router
Wi-Fi Name and Password
Computers, smartphones, and tablets that connect to the router wirelessly and do not
support Wi-Fi Protected Setup (WPS) use a unique network name and password information
to connect. For more information, see Add Wireless Devices That Do Not Support WPS on
page 32.
Restore Factory Settings
Insert a paperclip into the hole and press for six seconds. Pressing the Restore Factory
Settings button causes the Power LED to blink amber and turn green as the router resets to
the factory default settings. See Appendix A, Factory Defaults.
Setting Up Your Router
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Verizon 4G LTE Broadband Router
Assemble the Router
To assemble the router, insert the SIM card and attach the antennas.
Note: Make sure that you insert the SIM card before you turn on the router.
If you turn on the router without a SIM card, the router might reboot.
Insert the SIM Card
1. Install the 4G LTE SIM card.
Note: The SIM card is a small rectangular plastic card that stores your phone
number and important information about your wireless service. Insert
the SIM card into the slot until you hear a click.
Insert card into the slot with the gold contacts facing the back of the router and the cut-off
corner facing inward.
To remove, gently press the SIM card inward to release, and remove it from the slot.
Setting Up Your Router
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Verizon 4G LTE Broadband Router
Attach the Antennas
Your router comes with two detachable antennas. These two external antennas are required
for proper 4G LTE service.
1. Align the antennas with the antenna posts on your router.
2. Mount and secure the antennas on the threaded antenna posts by twisting the red, textured
connectors.
3. Swivel the antennas in any direction for best fit.
Setting Up Your Router
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Verizon 4G LTE Broadband Router
4. For best 4G LTE reception, position external antennas at right angles to each other.
90˚
Place the Router
1. Place your router in a central area. Here are some additional tips:
• Position your router upright and near a power outlet in an easily accessible area.
•
Locate your router indoors where you receive a strong mobile broadband signal
(preferably near a window) for best 4G LTE coverage.
•
Avoid physical obstructions whenever possible.
•
Avoid placing your router close to reflective or metal surfaces, such as:
•
•
Mirrors
•
Metal file cabinets
•
Stainless steel countertops
Place your router away from electrical equipment or appliances (microwave ovens)
that can also generate Wi-Fi signal interference.
Note: Make sure that you insert the SIM card before you turn on the router
(see Insert the SIM Card on page 10). If you turn on the router without
a SIM card, the router might reboot.
2. Connect the power cord to the power input on the rear of the router and plug it into an outlet.
Setting Up Your Router
12
Verizon 4G LTE Broadband Router
3. Press the Power On/Off button.
Power On/Off button
Power input
Connect Wi-Fi Devices to Your Router
After you have assembled your router and powered it on, connect your smartphones, tablets,
computers, or gaming consoles to the router.

To connect Wi-Fi devices to your router:
1. Go to your computer, smartphone, or tablet’s settings or software managing wireless
connections.
2. Scan for new or available Wi-Fi networks.
3. Locate your router’s Wi-Fi network.
The Wi-Fi name and password are printed on your router. The Wi-Fi device scans for all
wireless networks in your area.
4. Select your Wi-Fi network and connect.
The name appears as “Verizon – MBR1515 – XXXX” (where X = last four digits of the
MAC address).
Note: For a WPS (Wi-Fi Protected Setup) connection, sometimes referred
to as Push 'N' Connect, press the WPS button on the router. Follow
your computer, smartphone, or tablet’s instructions to finish the WPS
process.
Setting Up Your Router
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Verizon 4G LTE Broadband Router
Sign In to Your Router
After setting up your router, use your web browser to sign in to the router to view or change its
settings.
Note: Your computer must be configured for Dynamic Host Configuration
Protocol (DHCP). For help configuring DHCP, see your computer’s
manual.
If you remain inactive for five minutes during online setup, you will be automatically signed
out.
Note: You can reset the automatic sign out duration on the Set Password
screen (see Change the Administrator Sign In Time-Out on page 46).

To sign in to the router:
1. Go to http://192.168.0.1.
The following screen appears.
2. In the upper right corner, click Sign In.
Setting Up Your Router
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Verizon 4G LTE Broadband Router
The following screen appears.
3. Enter the Wi-Fi Admin Password printed on your router’s label.
4. In the Administrator login times out after idle for field, enter your desired number of
minutes after which the router signs out of the webpage.
5. Click Sign In.
To learn how to change the password, see Change the Default Password on page 45.
Note: If you forget your password, restore your router to its factory default
settings, which resets the password. See Appendix A, Factory Defaults.
Configure Your Internet Settings
To connect to the Internet, you need an active broadband service account. The broadband
service can be a service from Verizon or WAN Ethernet broadband (such as DSL or cable
broadband) from any Internet service provider.
Depending on the environment in which the router functions and the mobile broadband
services that Verizon offers, you can let the router function in any of the following mobile
broadband modes:
•
Automatic (4G LTE, CDMA): This is the default Internet connection mode, in which the
router can fall back automatically from 4G LTE service to CDMA, EVDO, or 1xRTT
service, depending on the environment. CDMA, EVDO, and 1xRTT are different types of
3G services.
•
4G LTE only: The router functions in 4G LTE mode only and does not fall back to another
type of service if 4G LTE service is not available.
•
CDMA Auto (EVDO, 1xRTT): The router functions in Code Division Multiple Access
(CDMA) mode, which is a 3G service mode, and can switch automatically from CDMA to
EVDO or 1xRTT service, depending on the environment. EVDO and 1xRTT are different
types of 3G services.
•
EVDO only: The router functions in Evolution-Data Optimized (EVDO) mode only, which
is a 3G service mode.
•
1xRTT only: The router functions in 1 times Radio Transmission Technology (1xRTT)
mode only, which is a 3G service mode.
Setting Up Your Router
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Verizon 4G LTE Broadband Router
If WAN Ethernet broadband service is required, contact your Internet service provider for:
•
Your user name
•
Password
•
Network name
You will also configure some or all of the settings described in the sections listed below:
•
4G LTE Broadband Settings on page 16 (not required if you are using an WAN Ethernet
broadband connection only).
•
Switch Between 4G LTE Broadband and WAN Ethernet Broadband Mode on page 18
(required only if you are changing the Internet connection mode from 4G LTE broadband
to WAN Ethernet broadband).
•
WAN Ethernet Broadband Settings on page 19 (not required if you are using a 4G LTE
broadband connection only).
•
Use 4G LTE Broadband as a Failover Connection Method on page 20 (required only if
you are using WAN Ethernet broadband as the Internet connection mode and want to use
4G LTE broadband as a backup method in case the WAN Ethernet broadband
connection fails).
4G LTE Broadband Settings

To manually configure your 4G LTE broadband Internet settings:
1. Sign in to the web user interface.
2. From the main menu, select Router Settings > Router > 4G LTE Broadband Settings.
The following screen appears:
Note: To connect to the 4G LTE network, you need an active Verizon
broadband service account.
Setting Up Your Router
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Verizon 4G LTE Broadband Router
3. Adjust the settings as needed.
The fields in this screen are described in the following table:
Settings
Description
Connection Status
Indicates the state of the Internet connection, for example, Disconnected,
Negotiating, Detecting Modem, Connecting, or Connected.
Network Mode
Select one of the following:
• Automatic (4G LTE, CDMA). This is the default Internet connection mode, in
which the router can fall back automatically from 4G LTE service to CDMA,
EVDO, or 1xRTT service, depending on the environment.
• 4G LTE only. The router functions in 4G LTE mode only and does not fall
back to another type of service if 4G LTE service is not available.
• CDMA Auto (EVDO, 1xRTT). The router functions in Code Division Multiple
Access (CDMA) mode, which is a 3G service mode, and can switch
automatically from CDMA to EVDO or 1xRTT service, depending on the
environment.
• EVDO only. The router functions in Evolution-Data Optimized (EVDO) mode
only, which is a 3G service mode.
• 1xRTT only. The router functions in 1 times Radio Transmission Technology
(1xRTT) mode only, which is a 3G service mode.
Connect automatically
at startup
If selected, the router automatically connects to the network. This should be
selected after sign-in information is provided.
Reconnect
automatically when
connection is lost
If selected, the router attempts to reconnect to the network if the connection is lost.
This option is normally selected.
Wi-Fi Button
Configuration
The Wi-Fi button will:
• Control Wi-Fi Only. Pressing the Wi-Fi button toggles the Wi-Fi function on
and off. If the Wi-Fi function is enabled, the 4G LTE broadband function is
unaffected.
• Control Both Wi-Fi and 4G LTE Broadband. Pressing the Wi-Fi button
toggles both the Wi-Fi function and 4G LTE broadband on and off, at the
same time. Depending on the coverage, 4G LTE broadband coverage might
or might not be connected successfully.
• Control 4G LTE Only. Pressing the Wi-Fi button toggles the 4G LTE function
on and off, if the function is enabled. The Wi-Fi function is unaffected.
4. Select one of the following:
• Connect: Manually connect to the network.
•
Disconnect: Disconnect from the current network.
•
Refresh: Update the connection status.
•
Cancel: Discard changes.
•
Apply: Apply the changes that you made.
Setting Up Your Router
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Verizon 4G LTE Broadband Router
Switch Between 4G LTE Broadband and WAN Ethernet
Broadband Mode

To switch between 4G LTE broadband and WAN Ethernet broadband mode:
1. Sign in to the web user interface.
2. From the main menu, select Router Settings > Advanced > Broadband Settings.
The following screen appears:
3. Change the Internet Connection Mode to Always use WAN Ethernet connection.
4. Specify how DNS servers are assigned.
Select either Get Automatically from ISP or Use These DNS Servers.
If you select Use These DNS Servers, enter server addresses.
5. Click Apply.
Setting Up Your Router
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Verizon 4G LTE Broadband Router
WAN Ethernet Broadband Settings

To manually configure your WAN Ethernet Broadband Internet settings:
1. Sign in to the web user interface.
2. From the main menu, select Router Settings > Advanced> WAN Ethernet Broadband
Settings.
The following screen appears:
3. Adjust the settings as needed.
The fields in this screen are described in the following table:
Settings
Description
Account Name (If
Required)
This name is also known as the host name or system name.
Enter your account name or user name in this field. For example, if your main mail
account is JerAB@ISP.com, enter JerAB in this field.
Enter your ISP-assigned host name, if given (for example, CCA7324-A).
Domain Name (If
Required)
Leave this field blank unless your ISP requires the domain name. If you have a domain
name given to you by your ISP, enter it in this field. For example, Earthlink Cable might
require a host name of home, and Comcast sometimes supplies a domain name. If you
have a cable router, this domain name is usually the workgroup name.
For example, if your ISP mail server is mail.xxx.yyy.zzz, enter xxx.yyy.zzz as the domain
name.
Setting Up Your Router
19
Verizon 4G LTE Broadband Router
Settings
Description
Internet IP
Address
•
•
Router MAC
Address
•
•
•
Get Dynamically From ISP. If you sign in to your service or your ISP did not
provide you with a fixed IP address, the router finds an IP address for you
automatically.
Use Static IP Address. If you have a fixed (or static IP) address and your ISP has
provided you with an IP address, enter the address, subnet mask, and gateway IP
address into the correct fields.
For example:
- IP Address. 24.218.156.183
- Subnet mask. 255.255.255.0
- Gateway IP Address. 24.218.156.1
Use Default MAC Address. Your computer’s local address is its unique address
on your network.
Use Computer MAC Address. Select if your ISP requires MAC authentication.
This disguises the router’s MAC address with the computer’s own MAC address.
Use This MAC Address. Select if you want to manually enter the MAC address for
a different computer.
The format for the MAC address is XX:XX:XX:XX:XX:XX. This value might be
changed if Use Computer MAC Address is selected once a value has already
been set.
4. Click one of the following buttons:
• Test: Connect to the My Verizon website.
•
Cancel: Discard changes.
•
Apply: Apply any changes.
If you connect successfully and your settings work, click Sign out to exit these
screens.
Use 4G LTE Broadband as a Failover Connection Method
For this type of Internet connection mode, you must have both WAN Ethernet broadband and
4G LTE broadband accounts. If the WAN Ethernet broadband connection fails, the router
switches automatically to the 4G LTE broadband connection.

To configure 4G LTE broadband as a failover connection method:
1. Sign in to the web user interface.
2. From the main menu, select Router Settings > Advanced > Broadband Settings.
Setting Up Your Router
20
Verizon 4G LTE Broadband Router
The following screen appears:
3. Change the Internet Connection Mode to Use Ethernet connection first and if fails
use Mobile Broadband connection.
The Failover Detection Method buttons become available.
4. Select the failover detection method that determines if a failover occurs from the WAN
Ethernet broadband connection to the 4G LTE broadband connection:
• DNS lookup using WAN DNS Server. A failover occurs if the router can no longer
reach the default WAN DNS server over the Ethernet connection.
•
DNS lookup by a hostname. A failover occurs if the router can no longer reach a
specific host name over the Ethernet connection.
Enter the host name.
•
Ping this IP address. A failover occurs if the router can no longer ping a specific IP
address over the Ethernet connection.
Enter the IP address to which the ping is sent.
5. Configure the retry period and number of retry attempts before a failover occurs:
• Retry Interval is. Enter the interval in seconds after which the router attempts to
detect if the WAN Ethernet broadband connection is still up. The default is
30 seconds.
•
Failover after. Enter the number of times that the router can detect that the WAN
Ethernet broadband connection is down before the router fails over. The default is
4 times.
Setting Up Your Router
21
Verizon 4G LTE Broadband Router
6. Click Apply.
Note: After a failover occurs, if the WAN Ethernet broadband connection
comes back up, the router switches back automatically to the WAN
Ethernet broadband connection.
Setting Up Your Router
22
2.
Plan Your Network and Configure
Wireless Settings
2
For a wireless connection, your router and computer, smartphone, or tablet will need to have the
same Wi-Fi network name and security settings. Verizon recommends that you use wireless
security.
Your router is preset with security features and uses a unique Wi-Fi network name and
password. This information is printed on the router label and will be used to set up your Wi-Fi
capable computers, smartphones, and tablets.
This chapter covers the following topics:
•
Plan Your Wireless Network
•
Enhance Your Wi-Fi Security
•
Join Your Wireless Network
•
Advanced Wi-Fi Settings
•
Restrict Connectivity by MAC Address
Note: The wireless range is 300 feet (100 meters), but can be weakened by
walls or other obstructions. We recommend using wireless security to
prevent unauthorized connections to your network.
Note: For online help, click
.
23
Verizon 4G LTE Broadband Router
Plan Your Wireless Network
Your router is preset with a:
•
Wi-Fi network name
•
Password
•
Security option
The default Wi-Fi network name and password appear on the router label (see Router Label
on page 9).
Note: The default Wi-Fi network name and password are uniquely
generated for every router.
Verizon recommends that you do not change your default security settings. If you do
decide to change your default security settings, please make a note of your new settings.
Note: If you use a computer connected through Wi-Fi to change the Wi-Fi
network name or other wireless security settings, you are
disconnected when you click Apply. To avoid a disconnection, use a
computer with a wired LAN connection to the router.
If you change the default security settings, be aware of the following:
•
For compliance and compatibility between similar products in your area, the operating
channel and region must be set correctly.
•
To configure the wireless network, either choose the wireless settings, or use Wi-Fi
Protected Setup (WPS) to automatically set the Wi-Fi network name and turn on security.
•
To change the wireless settings, you must know the:
•
Wi-Fi network name: The default network name is printed on the router label (see
Router Label on page 9).
•
Wireless security option: Check your computer, smartphone, or tablet’s
documentation for a list of supported options.
Router Placement
For best results, place your router according to the following guidelines:
•
Near the center of your computer area.
•
In an elevated spot, such as a high shelf, where all wirelessly connected computers and
devices have line-of-sight access (even if through walls).
•
Away from sources of interference.
Plan Your Network and Configure Wireless Settings
24
Verizon 4G LTE Broadband Router
•
Away from large metal surfaces.
•
In the vertical position (as an example, see the figure in Router Back Panel on page 8).
Range Guidelines
Your wireless router has an indoor range of 300 feet (100 meters). Such distances can allow
unauthorized connections to your network.
Verizon recommends using the security features of your wireless router. Without using the
router’s security features, your wireless data transmissions can be received by anyone within
range.
Enhance Your Wi-Fi Security
You can enhance the security of your wireless network in several ways:
•
Restrict connectivity based on MAC address: Allows only trusted computers to
connect; unknown computers cannot wirelessly connect to the router, but the data sent
over the wireless link is fully exposed.
•
Turn off the broadcast of the Wi-Fi network name: Only users who have the correct
network name can connect. This approach blocks any wireless network “discovery”
features but the data is still exposed.
•
Wired Equivalent Privacy (WEP): Data encryption provides data security. WEP Shared
Key authentication and WEP data encryption block all but the most determined
eavesdropper. Only WPA-PSK and WPA2-PSK supersede this data encryption mode.
•
WPA-PSK (TKIP), WPA2-PSK (AES): Wi-Fi Protected Access (WPA) using a pre-shared
key to authenticate and create the initial data encryption keys, making it almost
impossible to compromise.
•
Each router is preconfigured for WPA-PSK/WPA2-PSK mixed mode.
Note: Connect your computer directly to the router with an Ethernet cable
before changing the network name or wireless security.
View or Manually Configure the Wireless Settings

To view or manually configure the wireless settings:
1. Sign in to the web user interface.
2. From the main menu, select Router Settings > Wi-Fi > Wi-Fi Profile.
Plan Your Network and Configure Wireless Settings
25
Verizon 4G LTE Broadband Router
The following screen appears:
The settings for this screen are explained in the following table:
Settings
Wireless
network
Description
Wi-Fi network name
(SSID)
The wireless network name can contain up to 32 case-sensitive
characters.
When more than one wireless network exists, network names provide
a means for separating the traffic. To join a network, the user will
need to know the network name.
Wi-Fi password
The 8 – 63 character or 64 hex digit Wi-Fi password (any
combination of 0-9, a-f, or A-F) used to connect wirelessly to your
router.
Channel
The wireless channel used by the gateway. The default is Auto.
Do not change the channel unless you experience interference (as
indicated by lost connections or slow data transfers). If this happens,
try a different channel.
If you are using multiple access points, set adjacent access points to
use different radio frequency channels to reduce interference. The
recommended channel spacing between adjacent access points is
five channels (for example, use Channels 1 and 6, or 6 and 11).
Mode
Available settings are 802.11 b/g/n (default) or 802.11 b/g.
Plan Your Network and Configure Wireless Settings
26
Verizon 4G LTE Broadband Router
Settings
Security
Options
Description
None
Use this setting to establish wireless connectivity before setting up
wireless security.
WEP
Use encryption keys and data encryption for data security. You can
select 64 bit or 128-bit encryption. See Configure WEP on page 28.
WPA-PSK (TKIP)
Allow only computers configured with WPA to connect to your router.
See Configure WPA, WPA2, or WPA + WPA2 on page 27.
WPA2-PSK (AES)
Allow only computers configured with WPA2 to connect to your
router. See Configure WPA, WPA2, or WPA + WPA2 on page 27.
WPA-PSK (TKIP) +
WPA2-PSK (AES)
Allow computers configured with either WPA-PSK or WPA2-PSK
security to connect to your router. See Configure WPA, WPA2, or
WPA + WPA2 on page 27.
3. Modify any desired Wi-Fi settings.
4. Click Apply.
5. Set up and test your Wi-Fi capable computer, smartphone, or tablet to make sure that they
can connect wirelessly.
If you cannot connect wirelessly, check the following:
•
You might be connected to a different router. Check your settings to see if they are set
to automatically connect to the first open network.
•
You might not be connecting to the router because it is interfering with other wireless
computers, smartphones, or tablets. To avoid this, try changing the channel.
For more information about available security options, see Configure WPA, WPA2, or WPA +
WPA2 on page 27. Otherwise, continue to Join Your Wireless Network on page 30.
Configure WPA, WPA2, or WPA + WPA2
Both Wi-Fi Protected Access (WPA) and Wi-Fi Protected Access II (WPA2) provide strong
data security.
•
WPA with TKIP is a software implementation that can be used on Windows systems with
Service Pack 2 or later.
•
WPA2 with AES is a hardware implementation.
Consult your computer, smartphone, or tablet’s documentation for instructions when
changing WPA settings.
Wi-Fi Protected Setup (WPS), or Push “N’ Connect, implements WPA/WPA2 wireless
security on the router and your WPS-compatible wireless computer, smartphone, or tablet at
the same time.
Plan Your Network and Configure Wireless Settings
27
Verizon 4G LTE Broadband Router
Note: If you are using a wireless connection to configure wireless security
settings, you will be disconnected when you click Apply. To modify
your router settings, you will need to set up your wireless device to
match the new security settings and reconnect to the network.

To configure WPA or WPA2 in the router:
1. Sign in to the web user interface.
2. From the main menu, select Router Settings > Wi-Fi > Wi-Fi Profile.
3. Under Security Options, choose either WPA-PSK or WPA2-PSK.
4. Enter a Wi-Fi password.
5. Click Apply.
Configure WEP
Wired Equivalent Privacy (WEP) encryption is not as strong as WPA and WPA2 encryption.
However, you must use WEP encryption to use the Wi-Fi repeating function of the router (see
Wi-Fi Repeating Function on page 59).
Note: If you are using a wireless connection to configure wireless security
settings, you will be disconnected when you click Apply. To modify
your router settings, you will need to set up your wireless computer,
smartphone, or tablet to match the new security settings and
reconnect to the network.
Plan Your Network and Configure Wireless Settings
28
Verizon 4G LTE Broadband Router

To configure WEP data encryption:
1. Sign in to the web user interface.
2. From the main menu, select Router Settings > Wi-Fi > Wi-Fi Profile.
3. In the Security Options section, select WEP:
4. Select an Authentication Type.
Authentication is separate from data encryption. Select a type that requires a shared key
but still leaves data transmissions unencrypted. Security is stronger if you use both the
Shared Key and WEP encryption settings.
5. Select your Encryption Strength:
• 64-bit. Enter 10 hexadecimal digits (any combination of 0–9, a–f, or A–F).
•
128-bit. Enter 26 hexadecimal digits (any combination of 0–9, a–f, or A–F).
6. Enter the encryption keys.
Either manually or automatically program the four data encryption keys. These values
must be identical on all computers and access points in your network.
•
Passphrase: To use a passphrase to generate the keys, enter a passphrase, and
click Generate. This procedure automatically creates the keys. Computers,
smartphones, and tablets must use the passphrase or keys to use your router.
Note: Not all computers, smartphones, and tablets support WEP
passphrase key generation.
Plan Your Network and Configure Wireless Settings
29
Verizon 4G LTE Broadband Router
•
Key 1–Key 4: Manually enter the four data encryption keys. Enter 10 hexadecimal
digits (any combination of 0–9, a–f). These values are not case-sensitive. The values
must be identical on all computers and access points in your network.
7. Select the default key.
Data transmissions are always encrypted using the default key. The other keys can be
used only to decrypt received data. The four entries are turned off when WPA-PSK or
WPA authentication is selected.
8. Click Apply.
Join Your Wireless Network
To join the network, use any of the following methods:
•
Manual
•
Wi-Fi Protected Setup
•
Wi-Fi Protected Setup wizard (via the router)
Manual Method
Choose the network that you want and type its password to connect.

To connect manually:
1. On your computer, smartphone, or tablet, open your wireless connections program.
All Wi-Fi networks in your area will be listed.
2. Select your network.
The unique Wi-Fi network name and password are on the router label. If you changed
these settings, look for the network name you assigned.
3. Enter the router password and click Connect.
Wi-Fi Protected Setup Method
Wi-Fi Protected Setup (WPS) lets you connect to a secure Wi-Fi network by pressing a
button or entering a PIN instead of typing its password. WPS works only with WPA2 or WPA
wireless security, and is not always compatible with older Wi-Fi routers. Compatible routers
WPS symbol on it.
usually have the
WPS Wizard for Adding Wi-Fi Connections
The WPS Wizard helps you add a wireless computer, smartphone, or tablet to your Wi-Fi
network without typing the Wi-Fi password.
Plan Your Network and Configure Wireless Settings
30
Verizon 4G LTE Broadband Router

To use the WPS Wizard to add your computer, smartphone, or tablets:
1. Sign in to the web user interface.
2. Select Router Settings > WiFi > Add WPS Client.
3. Click Next.
4. Select which setup method you want to use:
• Push button: Either click the WPS symbol on this screen, or press the WPS button
on the side of the router. Within two minutes, go to the wireless computer,
smartphone, or tablet and press its WPS button to join the network without entering a
password.
•
PIN Number: The screen adjusts.
Enter the client security PIN, and click Next.
Within two minutes, use the computer, smartphone, or tablet’s WPS software to join the
network.
Note: If no WPS-capable client devices are located during the two-minute
time frame, the Wi-Fi network name does not change, and no security
is set up.
Plan Your Network and Configure Wireless Settings
31
Verizon 4G LTE Broadband Router
Add Wireless Devices That Do Not Support WPS
If you set up your network with WPS, and now want to add a non-WPS device, you must
manually change it.
Because WPA randomly creates the Wi-Fi network name and password, they might be
difficult to type or remember. That is one reason why the network is so secure. You can
change the wireless settings so that they are easier for you to remember. However, you must
set up the WPS-compatible computer, smartphone, or tablet again.
Note: When you make changes like these, all wireless connections are lost
from the network and require setup with the new wireless settings.

To change wireless settings for the network:
1. Connect a computer to the router using an Ethernet cable, preventing a disconnection
when changing the wireless settings.
2. Sign in to the web user interface.
3. Select Router Settings > Wi-Fi > Wi-Fi Profile.
4. Make the following changes:
• Change the Wi-Fi network name.
•
Specify a Wi-Fi password.
•
Select Router Settings > Wi-Fi > Advanced Wi-Fi Settings and make sure that
Keep Existing Wi-Fi Settings is selected so that your new settings are not erased if
you use WPS. For more information, see Advanced Wi-Fi Settings on page 33.
5. Click Apply.
All previously connected wireless devices are forgotten and disconnected from the router.
6. To connect any computers, smartphones, or tablets, open the networking application and
enter the security settings that you selected in Step 4 (the network name, security method,
and Wi-Fi password).
7. Connect via WPS.
See Join Your Wireless Network on page 30.
The settings that you configured in Step 4 are broadcast to your computer, smartphone,
or tablet so that they can connect to the router.
Plan Your Network and Configure Wireless Settings
32
Verizon 4G LTE Broadband Router
Advanced Wi-Fi Settings
By default, any wireless device configured with the correct Wi-Fi network name and wireless
security settings is allowed to connect to your wireless network. Use the options in the
Advanced Wi-Fi Settings screen to further restrict wireless access to your network.
•
Turn off wireless connectivity completely:
You can completely turn off the wireless portion of your router. For example, if you are
traveling, you can turn off the wireless portion of the router but still allow other household
members who use computers to remain connected to the router with Ethernet cables. To
make this change, deselect Enable Wi-Fi Router Radio in the Advanced Wi-Fi
Settings screen and click Apply.
•
Hide your Wi-Fi network name:
By default, the router is set to broadcast its Wi-Fi network name. Restrict wireless
connections to your network by not broadcasting the network name. To make this
change, deselect Enable SSID Broadcast on the Advanced Wi-Fi Settings screen and
click Apply. Others will not be able to see your router’s wireless network, but can still
connect to your router’s wireless network if their wireless settings are configured to match
the hidden Wi-Fi network name.
Note: The Wi-Fi network name of any wireless computer, smartphone, or
tablet must match the name you set in the router. If they don’t match,
you won’t be able to establish a wireless connection.

To change the advanced Wi-Fi settings:
1. Sign in to the web user interface.
2. From the main menu, select Router Settings > Wi-Fi > Advanced Wi-Fi Settings.
3. The following screen appears.
Plan Your Network and Configure Wireless Settings
33
Verizon 4G LTE Broadband Router
Specify the following settings:
•
•
•
Advanced Wi-Fi Settings:
-
Enable Wi-Fi Router Radio: Selected by default to turn on the wireless radio,
allowing the router to broadcast the Internet wirelessly. Turning off the wireless
radio can be helpful for configuration, network tuning, or troubleshooting.
-
Enable SSID Broadcast: By default, the router is set to broadcast its Wi-Fi
network name.
-
Enable WMM (Wi-Fi Multimedia) settings: WMM prioritizes wireless data packets
from different applications. For an application to receive the benefits of WMM,
both it and your computer, smartphone, or tablet have to have WMM turned on.
-
Fragmentation Length, CTS/RTS Threshold, and Preamble Mode: Reserved
for Wi-Fi testing and advanced configuration.
WPS Settings:
-
Enable WPS Function: By default, this is checked.
-
Router’s PIN: The PIN number used for WPS.
-
Disable Router’s PIN: By default, this is inactive. When this is selected, this
feature allows the WPS computer, smartphone, or tablet to discover the router’s
PIN.
-
Keep Existing Wi-Fi Settings: By default, this is inactive. When this feature is
selected, it allows the router to automatically generate the Wi-Fi network name
and security settings when it implements WPS. Afterwards, the router
automatically selects Keep Existing Wi-Fi Settings so that your Wi-Fi network
name and security settings remain the same if other WPS-capable computers,
smartphones, or tablets are added later.
Wi-Fi Card Access List: See Restrict Connectivity by MAC Address on page 34.
Restrict Connectivity by MAC Address
You can increase your network security by allowing only computers you specify based on
their MAC address to connect to the router. This prevents unauthorized connections, but
does not prevent data sent over the Wi-Fi connection from being viewed.
Note: If you configure the router through a wireless connection, add your
computer’s MAC address to the Wi-Fi Card Access List. Otherwise,
you lose your wireless connection when you click Apply. Connect to
the router from a wired computer, or from a connection that is on the
Wi-Fi Card Access List, to make any further changes.
Plan Your Network and Configure Wireless Settings
34
Verizon 4G LTE Broadband Router

To restrict connectivity based on MAC addresses:
1. Sign in to the web user interface.
2. From the main menu, select Router Settings > Wi-Fi > Advanced Wi-Fi Settings and click
Set Up Access List.
The following screen appears:
3. To enable access control, select Turn Access Control On.
Otherwise, access control is turned off by default so that any computer configured with
the correct Wi-Fi network name can connect.
4. To add specific Wi-Fi capable computers, smartphones, or tablets to the connections list,
click Add.
The following screen appears:
5. Add computers, smartphones, and smartphones, and tablets to the list using any of the
following methods:
• If the computer is in the Available Wi-Fi Cards table, select it to capture its MAC
address.
•
In the Wireless Card Entry field, enter the MAC address. If a name does not appear
write a description instead.
Plan Your Network and Configure Wireless Settings
35
Verizon 4G LTE Broadband Router
6. Click Add.
Now, only computers, smartphones, and tablets on this list are allowed to connect
wirelessly to the router.
Note: You can also restrict access or connectivity using the Access Control
screen. See Control Connected Devices Access on page 42.
Plan Your Network and Configure Wireless Settings
36
3.
Set Parental Controls
3
Your router provides various options for blocking Internet-based content and communications
services. With parental controls features, your router prevents unwanted content from reaching
your computers. Parental control options include:
•
Keyword blocking of HTTP traffic.
•
Outbound service blocking. Limits access from your Local Area Network (LAN) to
Internet locations or services that you specify as off-limits.
•
Denial of service (DoS) protection. Detects and stops DoS attacks.
•
Blocking unwanted traffic from the Internet to your LAN.
Your router lets you restrict access to Internet content based on web addresses and web
address keywords. The following sections describe how to use the basic firewall features of your
router to protect your network.
•
Block Sites
•
Block Services
•
Schedule Content Filtering
•
Control Connected Devices Access
Note: For information about the advanced content filtering features port
forwarding and port triggering, see Port Forwarding/Port Triggering
on page 60.
Note: For help, click
.
37
Verizon 4G LTE Broadband Router
Block Sites
Your router lets you restrict access to Internet content based on web addresses.

To block sites:
1. Sign in to the web user interface.
2. From the main menu, select Parental Controls > Block Sites.
The following screen appears:
3. To turn on Keyword Blocking, select one of the following:
• Never: Keyword blocking is always off, independent of scheduled settings.
•
Per Schedule: Keyword blocking turns on according to a schedule. See Schedule
Content Filtering on page 40.
•
Always: Keyword blocking is always on, independent of scheduled settings.
4. Enter the keyword or domain you want to block in the provided field.
Some examples of blocked keywords are shown below.
Keyword
Result
XXX
Block the URL http://www.badstuf.com/xxx.html.
.com
Only websites with other domain suffixes (such as .edu or .gov) can be viewed.
. (a period)
Block all Internet browsing access.
Up to 32 entries are supported in the keyword list.
5. Click Add.
Set Parental Controls
38
Verizon 4G LTE Broadband Router
6. Click Apply.
7. (Optional) Delete unwanted keywords or domains.
a. Select the keyword from the list.
b. Click Delete.
c. Click Apply.
8. (Optional) Specify a trusted user.
Specify one trusted user, which is a computer that is exempt from blocking and signing in.
Because an IP address identifies the trusted user, you should configure that computer
with a fixed IP address.
a. Select Allow trusted IP address to visit blocked sites.
b. Enter that computer’s IP address in the provided field.
c. Click Apply.
Block Services
You can restrict Internet availability for specific users based on their IP addresses.

To block services:
1. Sign in to the web user interface.
2. From the main menu, select Parental Controls > Block Services.
3. Select one of the following:
• Never: Service blocking is always off, independent of scheduled settings.
•
Per Schedule: Service blocking turns on according to a schedule. See Schedule
Content Filtering on page 40.
•
Always: Service blocking is always on, independent of scheduled settings.
4. Click Add.
Set Parental Controls
39
Verizon 4G LTE Broadband Router
The following screen appears:
5. To create a custom service, do one of the following:
• Select a service from the Service Type list.
•
Select User Defined and, in the Service/Type User Defined field, enter a name for
the service you want to block.
6. Click Add to create the service.
The service is listed in the Service Table on the Block Services screen.
7. Click Apply.
Schedule Content Filtering
If you turned on keyword or service blocking in the Block Sites or Block Services screens,
you can schedule for when blocking occurs or when access is not restricted.
Your router uses Network Time Protocol (NTP) to find the current time and date.

To schedule content filtering:
1. Sign in to the web user interface.
2. From the main menu, select Parental Controls > Schedule.
Set Parental Controls
40
Verizon 4G LTE Broadband Router
The following screen appears:
3. To block Internet keywords and services based on a schedule, select any of the following:
• Every Day: Block access every day.
•
One or more days: Limits access completely for the selected days.
•
All Day: Limits access completely for the selected days.
•
Start Blocking/End Blocking: Limits access during specific times for the selected
days.
Set the time of day to block in 24-hour time format. For example, 10:30 a.m. would be
10 hours and 30 minutes, and 10:30 p.m. would be 22 hours and 30 minutes. If you
set the start time after the end time, the schedule will be effective through midnight
the next day.
4. Click Apply.
To localize the time for your log entries, specify your time zone.

To specify your time zone:
1. Sign in to the web user interface.
2. From the main menu, select Parental Controls > Schedule.
Set Parental Controls
41
Verizon 4G LTE Broadband Router
The following screen appears:
3. Select your time zone.
Use this setting for the block schedule according to your local time zone and for
time-stamping log entries.
If your time zone uses daylight saving time, select Automatically adjust for daylight
savings time.
4. Click Apply.
Control Connected Devices Access
Use access control to allow or block computers, smartphones, or tablets from connecting to
your network. When a computer, smartphone, or tablet is blocked:
•
It IS able to get an IP address from your router.
•
It is NOT able to communicate with other computers, smartphones, or tablets.
•
It is NOT able to connect to the Internet.
Set Parental Controls
42
Verizon 4G LTE Broadband Router

To set up access control:
1. Sign in to the web user interface.
2. From the main menu, select Connected Devices > Block Devices.
3. To turn on access control, select Turn on Access Control.
This lets you control connections to your network. You will need to select this check box
before you can create an access rule and use the Allow and Block buttons. When not
selected, all computers, smartphones, and tablets are allowed to connect, even if they
are in the blocked list.
4. Select the access rule to apply to new computers, smartphones, or tablets attempting to
connect to your network.
• Allow all new devices to connect: This is the default setting. It lets your new
computer, smartphone, or tablet connect to your network without the need to
configure its MAC address.
•
Block all new devices from connecting. When this option is selected, your new
computer, smartphone, or tablet is not able to connect to your network until you add
its MAC address to the allowed list. If a new computer has both wireless and Ethernet
network connections, each connection has its own MAC address that needs to be
added to the allowed list.
Note: The access rule does not affect previously blocked or allowed
computers, smartphones, or tablets. It applies only to those joining
your network after you apply these settings.
5. Click Apply.
Set Parental Controls
43
4.
Manage Your Network
4
This chapter describes how to perform network management tasks with your Verizon 4G LTE
Broadband Router.
•
Set Password
•
Back Up or Restore Router Settings
•
Traffic Meter
•
Router Status
•
View Connected Devices
•
View Access Logs
•
Perform Diagnostics
Note: For help, click
.
44
Verizon 4G LTE Broadband Router
Set Password
For security reasons, the router has its own user name and password, and will automatically
disconnect if it has not been used in a while.
Verizon recommends that you change your router password to a more secure password. The
ideal password should follow these standards:
•
Contain no dictionary words from any language
•
Be a mixture of uppercase and lowercase letters, numbers, and symbols.
Your password can be up to 30 characters.
Change the Default Password
Note: If you changed the password and do not remember what it is, reset
the router to its factory default settings. See Restore the Default
Configuration and Password on page 96.

To change the default password:
1. Sign in to the web user interface.
2. From the main menu, select Router Settings > Router > Router Admin Password.
3. Enter the Current Admin Password.
4. Enter the New Admin Password.
5. Enter the New Admin Password again.
6. Click Apply.
Note: Once the password has been changed, you will need to sign in again
to make any other changes. If you have backed up the router settings
previously, start a new backup to save the new password.
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Verizon 4G LTE Broadband Router
Change the Administrator Sign In Time-Out
For your security, access to the router configuration times out if it has not been used in a
while.

To change the Administrator time-out period:
1. Sign in to the web user interface.
2. From the main menu, select Router Settings > Router > Router Admin Password.
3. Enter a number in the Administrator sign in times out after idle field.
The suggested value is 60 minutes.
4. Click Apply.
Back Up or Restore Router Settings
Your router’s configuration settings are stored in a file on the router. This file can be:
•
Backed up to your computer
•
Restored
•
Reverted to factory default settings
Back Up the Configuration to a File

To back up the configuration to a file:
1. Sign in to the web user interface.
2. From the main menu, select Router Settings > Router > Backup and Restore.
3. Click Back Up.
A .cfg file is stored on a computer on your network.
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Verizon 4G LTE Broadband Router
Restore the Configuration from a File

To restore the configuration:
1. Sign in to the web user interface.
2. From the main menu, select Router Settings > Router > Backup and Restore.
3. Click Browse.
4. Locate and select the .cfg file.
5. Click Restore.
The router resets the configuration settings.
Reset Default Settings
Use this feature to erase the router’s configuration settings and restore the factory default
settings.

To erase the configuration:
1. Sign in to the web user interface.
2. From the main menu, select Router Settings > Router > Backup and Restore.
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Verizon 4G LTE Broadband Router
3. Click Erase.
The router restarts with the default settings.
After erasing, parameters are reset as:
Table 2. Default settings
Parameter
Setting
Router password
password
IP address
192.168.0.1
DHCP client status
On
Network name (SSID)
Reset to network name (SSID) on router label
Passphrase
Reset to passphrase on router label
See Router Label on page 9. For the factory default settings, see Appendix A, Factory
Defaults.
Note: To restore the factory default settings when you do not know your
password or IP address, press and hold the Restore Factory
Settings button on the side of the router for six seconds.
Traffic Meter
Traffic metering lets you monitor the volume of Internet traffic passing through your router’s
Internet port. With it, you can:
•
Set limits for traffic volume
•
Set a monthly limit
•
Get a live update of traffic usage
•
Turn on separate traffic meters for the mobile broadband connection and the Ethernet
connection.
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Verizon 4G LTE Broadband Router

To monitor traffic on your router:
1. Sign in to the web user interface.
2. From the main menu, select Data Usage.
The following screen appears:
3. Select Enable Traffic Meter.
4. (Optional) Control the volume of Internet traffic.
To control the volume of Internet traffic, use either the Traffic Volume Control feature or
the Connection Time Control feature.
•
Select Traffic volume control by and then select one of the following options:
-
No Limit: No restrictions occur when the traffic limit is reached.
-
Download only: Restrictions apply to incoming traffic only.
-
Both Directions: Restrictions apply to both incoming and outgoing traffic.
5. (Optional) If your Internet service provider charges for extra data volume when you make a
new connection, enter it in MB in either the Monthly limit or the Round up data volume for
each connection field.
6. Select Connection time control and enter the allowed hours in the Monthly limit field.
7. In Traffic Counter, set the traffic counter to begin on a certain time and date.
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Verizon 4G LTE Broadband Router
To start immediately, click Restart Counter Now.
8. In Traffic Control, specify if you will get a warning message before you have reached your
monthly limit of MB or browsing hours.
By default, the value is 0 and no warning message is sent. Select an alert for when you
have reached the limit:
•
The Internet LED blinks green or amber.
•
The Internet connection is disconnected and disabled.
9. Click Apply.
Click Refresh to update Traffic Statistics.
Click Traffic Status to show more information about the data traffic on your router.
Router Status
Use the Router Status screen to:

•
See the status of the router
•
Show statistics
•
See the connection status
To see the router status:
1. Sign in to the web user interface.
2. From the main menu, select About Router > Router Status.
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Verizon 4G LTE Broadband Router
The following screen appears:
The following information is shown:
•
Active Connection: The selected broadband connection (for example, 4G LTE
broadband or WAN Ethernet broadband).
•
Account Name: The model of your router.
•
Firmware Version: Your router’s firmware version.
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Verizon 4G LTE Broadband Router
•
•
•
WAN broadband: See Configure Your Internet Settings on page 15.
-
MAC Address: The MAC address used by your router’s WAN port.
-
IP Address: The modem’s IP address. If no address is shown, your router cannot
connect to the Internet.
-
Network Type: DHCP Client.
-
IP Subnet Mask: The IP subnet mask used by your router’s Internet port.
-
Gateway IP Address: Your router’s IP address.
-
Domain Name Server: Your router’s DNS server IP address. This address is
found dynamically from the ISP.
-
Modem Identity: The modem in use.
-
Modem SW version: The software version of the modem.
-
Modem driver version: The driver version of the modem.
-
IMSI: International Mobile Subscriber Identity. The SIM card identity.
-
MDN: Mobile Directory Number.
-
UICC: Universal Integrated Circuit Card number.
-
Access Number: Service provider access number.
-
IMEI: International Mobile Equipment Identity. The unique identity of the modem.
-
Operator: The ISP for the broadband wireless network.
-
Network mode: The mode of the current network the modem is connected to.
This value is dependent on coverage and distance from the cell site.
-
Network band: Current network band.
Port. See LAN Setup on page 70.
-
MAC Address: The Ethernet MAC address used by your router’s LAN port.
-
IP Address: The LAN port IP address. The default IP address is 192.168.0.1.
-
DHCP: If Off, IP addresses are not assigned to computers on the LAN. If On, IP
addresses are assigned to computers on the LAN.
-
IP Subnet Mask: The LAN port IP subnet mask. The default IP is 255.255.255.0.
Wi-Fi Port. See View or Manually Configure the Wireless Settings on page 25.
-
Network Name (SSID): The service set ID, or Wi-Fi network name.
-
Region: The country where your router is set up for use.
-
Channel: The current channel, which determines the operating frequency.
-
Wi-Fi AP: Indicates if the Internet feature is disabled or not. If not enabled, the
Wi-Fi LED on the front panel is off.
-
Broadcast Name: Indicates if your router lets other users know its network name.
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Verizon 4G LTE Broadband Router
3. To see your router usage statistics, click Show Statistics:
The following information is shown for each port:
•
Status: The link status. Guest networks are 2, 3, and 4.
•
TxPkts: The number of packets sent on this port since reset or manual clear.
•
RxPkts: The number of packets received on this port since reset or manual clear.
•
Collisions: The number of collisions on this port since reset or manual clear.
•
Tx B/s: The average egress line utilization for this port.
•
Rx B/s: The average ingress line utilization for this port.
•
Up Time: The time elapsed since the last power cycle or reset.
You can also set how often your router polls these statistics.
4. For the status of the Internet connection, click Connection Status:
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Verizon 4G LTE Broadband Router
The following information is shown for each Internet connection mode:
•
Mobile broadband Status.
-
•
Connection Status: The status of your Internet connection.
•
No SIM card detected: No SIM card has been detected in your router.
•
Detecting Modem: Your router is detecting the modem.
•
Negotiating: The modem is negotiating with the network.
•
Attaching to Network: The modem is connecting to the network.
•
Scanning: The modem is scanning for broadband wireless networks in your
area.
•
Connected: Your router is connected to the Internet.
-
Received Signal Quality (in dBm): Modem radio reception. A small, negative
number indicates good signal quality.
-
Bytes Transmitted: The number of bytes sent in the current connection session.
-
Bytes Received: The number of bytes received in the current connection
session.
-
Tx B/s: The transmission rate.
-
Rx B/s: The receiving rate.
-
System Uptime: Time elapsed since your router’s last reboot.
Connection Status.
-
Connection Time: How long the device has been connected to the network.
-
Connecting to server: Whether the device is connected to the server (On/Off).
-
Negotiation: The status of the network connection.
-
Authentication: The status of the network connection.
-
IP address: The unique public address provided to your router by the wireless
mobile network.
-
Network Mask: The network mask address provided to your router by the
wireless mobile network.
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Verizon 4G LTE Broadband Router
View Connected Devices
The Attached Devices screen shows all computers, smartphones, and tablets that your
router discovered on the local network.

To see the attached devices:
1. Sign in to the web user interface.
2. From the main menu, select Connected Devices > Connected Devices.
For each device, the table shows the following:
•
IP address
•
Device name if available
•
Ethernet MAC address
If your router is rebooted, this data is lost until the router rediscovers the devices. To force the
router to look again for attached devices, click Refresh.
View Access Logs
Your router logs security-related events such as:
•
Denied incoming service requests
•
Hacker probes
•
Administrator sign ins
If you specify sites to block in the Block Sites screen, the Logs screen can show you when
someone on your network tries to access a blocked site.

To see, send, or clear the logs:
1. Sign in to the web user interface.
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Verizon 4G LTE Broadband Router
2. From the main menu, select About Router > Logs.
3. Click one of the following options:
• Refresh: Updates the page with recent DHCP IP to MAC address activity.
•
Clear Log: Removes the messages from the page.
•
Save Log: Saves the log detail to a file.
Perform Diagnostics
The router has a diagnostics feature that helps you troubleshoot a network connection issue.

To use diagnostics:
1. Sign in to the web user interface.
2. From the main menu, select About Router > Diagnostics.
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Verizon 4G LTE Broadband Router
Click the following options to perform diagnostic tests and actions:
•
Ping: Ping an IP address.
•
Lookup: A Domain Name Server (DNS) converts the Internet name such as
www.netgear.com to an IP address. If you need the IP address of a server on the
Internet, do a DNS lookup to find the IP address.
•
Display: View the internal routing table. Typically, technical support representatives
use this information.
•
Reboot: Shut down and restart your router. If you reboot, you lose your connection.
To restore access to your router, you have to sign in again after it has finished
rebooting.
•
Save: Save diagnostic information.
Manage Your Network
57
5.
Advanced Router Settings
5
WARNING:
Do not perform the following features without advanced network
knowledge and experience.
This chapter describes how to configure the advanced features of your Verizon 4G LTE
Broadband Router. You will find these tasks under Router settings > Advanced after signing in to
the router.
•
Wi-Fi Repeating Function
•
Port Forwarding/Port Triggering
•
Miscellaneous WAN Settings
•
Set Up a Default DMZ Server
•
LAN Setup
•
Quality of Service Setup
•
Dynamic DNS
•
Static Routes
•
Remote Management
•
Universal Plug and Play
See 4G LTE Broadband Settings on page 16 for information about mobile broadband
settings. See WAN Ethernet Broadband Settings on page 19 for information about WAN
Ethernet broadband settings.
Note: For online help, click
.
58
Verizon 4G LTE Broadband Router
Wi-Fi Repeating Function
WARNING:
Your router is preset with the optimum settings. Verizon does not
recommend changing these settings unless you are advised by
Verizon support. An incorrect setting can disable your router.
The following security settings are not available when you enable the Wi-Fi repeating
function (see Configure WEP on page 28):

•
WPA-PSK (TKIP)
•
WPA2-PSK (AES)
•
WPA-PSK (TKIP) + WPA2-PSK (AES)
•
The Wi-Fi repeating function cannot be used with Auto Channel. See Enhance Your Wi-Fi
Security on page 25.
To configure the Wi-Fi repeating function:
1. Sign in to the web user interface.
2. From the main menu, select Router Settings > Advanced > Wi-Fi Repeating Function.
3. To use either bridge mode or repeater mode, select Enable Wi-Fi Repeating Function.
Advanced Router Settings
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Verizon 4G LTE Broadband Router
4. Select your preferred mode:
• Wi-Fi Repeater: Your router communicates only with another base station–mode
Wi-Fi device. You must enter the MAC address (physical address) of the other base
station–mode Wi-Fi device. WEP or WPA-PSK (TKIP) should be used to protect this
communication.
•
Wi-Fi Base Station: Select only if this router is the master for a group of
repeater-mode Wi-Fi devices. The other repeater-mode Wi-Fi devices must be set to
Wi-Fi Repeater-mode, using this router’s MAC address. They then send all traffic to
the master router. WEP security settings should be used to protect this traffic.
•
If selected, you will need to enter the MAC addresses of the other access points in
the fields provided.
5. Click Apply.
Port Forwarding/Port Triggering
Your router is preset to block inbound traffic from the Internet to your computers, except for
replies to your outbound traffic.
You can create exceptions to this rule:
•
Allow remote computers on the Internet to access a server on your local network.
•
Allow certain applications and games to work correctly if your router does not recognize
their replies.
Your router provides two features for creating these exceptions:
•
Port forwarding
•
Port triggering
The next sections provide background information to help you understand these features.
Remote Computer Access Basics
When a computer on your network connects to a remote computer, smartphone, or tablet
through the Internet, your computer sends a message containing the source and destination
address and process information to your router. Before forwarding your message to the
remote computer, your router has to:
•
Modify the source information
•
Create and track the communication session so that replies can be routed back to your
computer
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Verizon 4G LTE Broadband Router
Example: Normal outbound traffic and the resulting inbound responses:
1. You open a browser, and your operating system assigns port number 5678 to this
browser session.
2. You enter a website address into the URL field, and your computer creates a web page
request message with the following information to your router.
• Source address: Your computer’s IP address.
•
Source port number: 5678, which is the browser session.
•
Destination address: The website’s IP address.
•
Destination port number: 80, which is the standard port number for a web server
process.
3. Your router creates an entry in its internal session table describing this communication
session between your computer and the web server. Before sending the web page request
message, your router stores the original information and then modifies the source
information in the request message, performing Network Address Translation (NAT):
• The source address is replaced with the public IP address of your router. This step is
necessary because your computer uses a private IP address that is not globally
unique and cannot be used on the Internet.
•
The source port number is changed to a number that the router chooses, such as
33333. This step is necessary because two computers could independently be using
the same session number.
Your router then sends this request message through the Internet to the web server.
4. The web server then composes a return message with the requested web page data to your
router. The return message contains the following information:
• Source address: The website’s IP address.
•
Source port number: 80, which is the standard port number for a web server
process.
•
Destination address: Your router’s public IP address router
•
Destination port number: 33333.
5. Upon receiving the incoming message, your router checks its session table to determine
whether an active session for port number 33333 exists. If yes, the router then modifies the
message to restore the original address information that NAT replaced. Your router sends
this reply message to your computer, which shows the web page. The message now
contains the following information:
• Source address: The website’s IP address.
•
Source port number: 80, which is the standard port number for a web server
process.
•
Destination address: Your computer’s IP address.
•
Destination port number: 5678, which is the browser session that made the initial
request.
6. When you finish your browser session, your router eventually detects a period of inactivity in
the communications. Your router then removes the session information from its session
table and no longer accepts incoming traffic on port number 33333.
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Verizon 4G LTE Broadband Router
Port Triggering to Open Incoming Ports
Some application servers (such as FTP and IRC servers) send replies to multiple port
numbers. Using the port triggering function of your router, you can tell your router to open
more incoming ports when a particular outgoing port originates a session.
An example is Internet Relay Chat (IRC), outlined in the process below:
1. Your computer connects to an IRC server at destination port 6667.
2. The IRC server responds to your originating source port, and sends an “identify” message to
your computer on port 113.
3. Using port triggering, tell the router, “When you initiate a session with destination port 6667,
you have to allow incoming traffic also on port 113 to reach the originating computer.”
After your have defined a port triggering rule, the process for IRC expands:
1. You open an IRC client program to start a chat session on your computer.
2. Your IRC client composes a request message to an IRC server using a destination port
number of 6667, the standard port number for an IRC server process, and sends this
request message to your router.
3. Your router then:
a. creates an entry in its internal session table describing this communication session
between your computer and the IRC server;
b. stores the original information;
c. performs Network Address Translation (NAT) on the source address and port; and
d. sends this request message through the Internet to the IRC server.
4. Noting your port triggering rule and having observed the destination port number of 6667,
your router creates an additional session entry to send any incoming port 113 traffic to your
computer.
5. The IRC server sends a return message to your router using the NAT-assigned source port
(for example, port 33333) as the destination port. The IRC server also sends an identify
message to your router with destination port 113.
6. Upon receiving the incoming message to destination port 33333, your router checks its
session table to determine whether an active session for port number 33333 exists. Finding
an active session, the router restores the original address information that NAT replaced and
sends this reply message to your computer.
7. Upon receiving the incoming message to destination port 113, your router checks its session
table and learns that an active session for port 113 exists and is associated with your
computer. The router replaces the destination IP address of the message with the IP
address of your computer and forwards the message to your computer.
8. When you finish your chat session, your router eventually senses a period of inactivity in the
communications. The router then removes the session information from its session table
and no longer accepts incoming traffic on ports 33333 or 113.
To configure port triggering, you need to know which inbound ports the application needs and
the number of the outbound port triggering the opening of the inbound ports. You can usually
get this information from the publisher of the application or user groups or newsgroups.
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Verizon 4G LTE Broadband Router
Port Forwarding to Permit External Host Communications
Normally, your router ignores any inbound traffic that is not a response to your own outbound
traffic. Configure exceptions to this rule by using Port Forwarding.
A typical application of port forwarding can be shown by reversing the Port Triggering
example’s client-server relationship. In this case, a browser on a remote computer accesses
a web server running on a computer in your local network. Using port forwarding, tell the
router, “When you receive incoming traffic on port 80 [the standard port number for a web
server process], forward it to the local computer at 192.168.1.123.” The effects of the port
forwarding rule you have defined are outlined below:
1. The user of a remote computer opens a browser and requests a web page from
www.example.com, which resolves to your router’s public IP address. The remote
computer composes a web page request message with the following destination
information:
• Destination address: The IP address of www.example.com (your router’s address).
•
Destination port number: 80, which is the standard port number for a web server
process.
The remote computer then sends this request message to your router.
2. Your router receives the request message and looks in its rules table for any rules regarding
how to handle incoming port 80 traffic. Your port forwarding rule specifies that incoming port
80 traffic is forwarded to local IP address 192.168.1.123. Therefore, your router modifies the
destination information in the request message:
The destination address is replaced with 192.168.1.123.
Your router then sends this request message to your local network.
3. Your web server at 192.168.1.123 receives the request and composes a return message
with the requested web page data, which is sent to your router.
4. Your router performs Network Address Translation (NAT) on the source IP address, and
sends this request message to the remote computer, which shows the web page from
www.example.com.
To set up port forwarding, you need to know which inbound ports the application needs.
Usually you can get this information from the publisher of the application or the relevant user
groups and news groups.
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How Port Forwarding Differs from Port Triggering
The following points summarize the differences between port forwarding and port triggering:
•
Any computer on your network can use port triggering, although only one computer can
use it at a time.
•
Port forwarding is configured for a single computer on your network.
•
Port triggering requires specific outbound traffic to open the inbound ports, and the
triggered ports are closed after a period of no activity.
•
Port forwarding is always active and is never triggered.
Set Up Port Forwarding

To set up port forwarding:
1. Sign in to the web user interface.
2. From the main menu, select Router Settings > Advanced > Firewall > Port
Forwarding/Port Triggering.
By default, Port Forwarding is selected.
3. Select a service or create a custom service.
• To select a service:
a. Select a service from the Service Name list.
b. Specify the computer’s IP address.
c. Click Add.
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Verizon 4G LTE Broadband Router
•
To add a service that is not in the list:
a. Click Add Custom Application.
b. Configure the settings described in the following table.
Settings
Description
Service Name
A descriptive service name
Service Type
Select TCP/UDP.
Starting Port
The incoming starting port number of the range of ports that are opened
when triggered.
Ending Port
The incoming ending port number of the range of ports that are opened
when triggered.
Server IP Address
The local server’s IP address.
c. Click Apply.
The added service appears in the list.
Set Up Port Triggering

To set up port triggering:
1. Sign in to the web user interface.
2. From the main menu, select Router Settings > Advanced > Firewall > Port
Forwarding/Port Triggering.
3. Select Port Triggering.
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Verizon 4G LTE Broadband Router
The following screen appears:
4. Click Add Service.
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Verizon 4G LTE Broadband Router
5. Configure the settings described in the following table.
Settings
Description
Service Name
A descriptive service name.
Service User
Select Any to allow any computer on the Internet to use this service.
Select Single address and enter the IP address of one computer to only
allow a trusted computer.
Service Type
Select TCP/UDP.
Triggering Port
Enter the outbound traffic port’s number that opens the inbound ports.
Connection Type
Select:
• TCP
• UDP
• TCP/UDP (both)
If you are not sure, select TCP/UDP.
Starting Port
The incoming starting port number of the range of ports that are opened when
triggered.
Ending Port
The incoming ending port number of the range of ports that are opened when
triggered.
6. Click Apply.
The added service appears in the list.
Note: Only one computer at a time can use the triggered application.
Miscellaneous WAN Settings
The Miscellaneous screen lets you:
•
Configure a DMZ (demilitarized zone) server.
•
Change the maximum transmit unit (MTU) size.
•
Enable the router to respond to a pink on the Wide Area Network (WAN) Internet port.
To change broadband Internet connection settings, use the Broadband Settings screen, as
described in Configure Your Internet Settings on page 15.
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Verizon 4G LTE Broadband Router

To see or to change the WAN setup:
1. Sign in to the web user interface.
2. From the main menu, select Router Settings > Advanced > Firewall > Miscellaneous.
3. Specify the following settings:
• Disable Port Scans and DoS Protections: This is cleared, letting the firewall protect
your LAN against port scans and denial of service attacks. Select this check box only
in special circumstances.
•
Default DMZ Server: This feature is sometimes helpful when you are using some
online games and videoconferencing. Using this feature makes the firewall security
less effective. See Set Up a Default DMZ Server on page 69.
•
Respond to Ping on Internet: Lets your router respond to a ping from the Internet.
This feature should be used only as a diagnostic tool, because it lets your router be
discovered.
•
MTU Size: Maximum transmit unit (MTU) value. For most Ethernet networks, this
setting is:
•
1500 bytes;
•
1492 bytes for PPPoE connections; or
•
1436 bytes for PPTP connections.
•
NAT Filtering: This parameter is set to Secured to provide a secure firewall,
protecting computers on the LAN from attacks. The Open setting is less secure.
•
Disable SIP ALG: Some Voice over IP (VoIP) applications do not work well with
Session Initiation Protocol Application-level gateway (SIP ALG). Selecting this might
help your VoIP devices create or accept a call through the router.
4. Click Apply.
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Set Up a Default DMZ Server
WARNING:
For security reasons, you should avoid using the default DMZ
server feature. When a computer is designated as the default DMZ
server, it loses much of the protection of the firewall and is exposed
to many exploits from the Internet. If compromised, the computer
can be used to attack your network.
The default DMZ server feature is helpful when you are using applications that are
incompatible with NAT. The router is programmed to recognize some of these applications
and to work correctly with them, but others might not function well. In some cases, one local
computer can run the application correctly if that computer’s IP address is entered as the
default DMZ server.
Your router normally discards incoming traffic from the Internet unless the traffic is a
response to one of your local computers or a service that you have configured in the Port
Forwarding/Port Triggering screen. Instead of discarding this traffic, forward it to one
computer on your network dedicated as the default DMZ server.

To assign a computer or server to be a default DMZ server:
1. Sign in to the web user interface.
2. From the main menu, select Router Settings > Advanced > Firewall > Miscellaneous.
3. Select Default DMZ Server.
4. Enter the IP address for that server.
5. Click Apply.
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LAN Setup
The Local Area Network (LAN) Setup screen provides configuration of LAN IP services
such as DHCP and Router Information Protocol (RIP).
Your router’s default setup is to use private IP addresses on the LAN side, and to act as a
DHCP server. The default LAN IP configuration is:
•
LAN IP address: 192.168.0.1
•
Subnet mask: 255.255.255.0
These addresses are part of the Internet Engineering Task Force (IETF)–designated private
address range for use in private networks, and should be suitable in most applications. If your
network requires a different IP addressing scheme, make the changes in this screen.
Tip: If you change the LAN IP address of your router while connected
through the browser, all users connected to the router will be
disconnected. To reconnect, open a new connection to the new IP
address and log in again. Others using the router must restart their
computers to connect to the router again.

To see or change the LAN setup:
1. Sign in to the web user interface.
2. From the main menu, select Router Settings > Advanced > LAN.
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Note: The default DHCP and TCP/IP values work for most users.
3. Specify the following settings:
• Device Name: Your router’s name.
•
LAN TCP/IP Setup:
-
IP Address: Your router’s LAN IP address.
-
IP Subnet Mask: Your router’s LAN subnet mask. Combined with the IP address,
the IP subnet mask lets a computer, smartphone, or tablet know which other
addresses are local to it, and which must be reached through a gateway or router.
-
RIP Direction: RIP (Routing Information Protocol, RFC1058 and RFC1389) lets a
router exchange routing information with other routers. RIP Direction controls
how your router sends and receives RIP packets. Your router is preset to Both.
-
•
•
When set to Both or Out Only, the router broadcasts its routing table
periodically.
•
When set to Both or In Only, it incorporates the RIP information received.
RIP Version: This setting controls the format and the broadcasting method of the
RIP packets that the router sends. Disabled is the default setting.
•
RIP-1 is universally supported. RIP-1 is adequate for most networks, unless
you have an unusual network setup.
•
RIP-2 carries more information. Both RIP-2B and RIP-2M send the routing
data in RIP-2 format.
-
RIP-2B uses subnet broadcasting.
-
RIP-2M uses multicasting.
DHCP Server. For more information, see DHCP Settings on page 72.
-
Use Router as a DHCP Server: When selected, the router functions as a
Dynamic Host Configuration Protocol (DHCP) server. See DHCP Settings on
page 72.
-
Starting IP Address: Specify the start of the range for the pool of IP addresses in
the same subnet as the router.
-
Ending IP Address: Specify the end of the range for the pool of IP addresses in
the same subnet as the router.
•
Disable NAT/NAPT: Disable network address and port translation.
•
Address Reservation: For more information, see Reserved IP Addresses on
page 73.
When you specify a reserved IP address for a computer on the LAN, that computer
receives the same IP address each time it accesses the router’s DHCP server.
Assign reserved IP addresses to servers that require permanent IP settings.
4. Click Apply.
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DHCP Settings
Your router functions as a DHCP server, letting it assign the following to all computers
connected to the router’s LAN:
•
IP address
•
DNS server
•
Default gateway address
The assigned default gateway address is your router’s LAN address. IP addresses are
assigned to the attached computers from a pool of addresses specified in this screen. Each
pool address is tested before it is assigned to avoid duplicate addresses on the LAN.
For most applications, the default DHCP and TCP/IP settings of the router apply.
If another computer, smartphone, or tablet on your network is the DHCP server, or if you
manually configure the network settings of all of your computers, deselect Use Router as
DHCP Server on the LAN Setup screen. Otherwise, leave it selected.
Specify the pool of IP addresses to be assigned by filling in the Starting IP Address and
Ending IP Address fields. These addresses should be part of the same IP address
subnetwork as the router’s LAN IP address. Using the default addressing scheme, define a
range between 192.168.0.2 and 192.168.0.254, saving part of the range for computers,
smartphones, or tablets with fixed addresses.
Your router delivers the following parameters to any LAN device that requests DHCP:
•
An IP address from the range you have defined.
•
Subnet mask.
•
Gateway IP address is the router’s LAN IP address.
•
Primary DNS server, if you entered a primary DNS address in the Broadband Settings
screen; otherwise, your router’s LAN IP address.
•
Secondary DNS server, if you entered a secondary DNS address in the Broadband
Settings screen.
•
WINS server (Windows Internet Naming Service server) determines the IP address
associated with a particular Windows computer. A WINS server records and reports a list
of names and IP address of Windows computers on its local network. If you connect to a
remote network that contains a WINS server, enter the server’s IP address here. This
procedure lets your computers browse the network using the Network Neighborhood
feature of Windows.
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Reserved IP Addresses
When you specify a reserved IP address for a computer on the LAN, that computer always
receives the same IP address each time it accesses the router’s DHCP server. Reserved IP
addresses should be assigned to servers that require permanent IP settings.

To reserve an IP address:
1. Sign in to the web user interface.
2. From the main menu, select Router Settings > Advanced > LAN.
3. Under Address Reservation, click Add.
The following screen appears:
4. To assign to the computer or server, enter the IP address in the IP Address field.
Choose an IP address from the router’s LAN subnet, such as 192.168.0.x.
5. Enter the MAC address of the computer or server.
Tip: If the computer is on your network, it is listed on the same screen for
your convenience. Selecting from the attached device list populates
the fields automatically with the computer’s MAC address and name.
6. Click Apply.
Note: The reserved address will not be assigned until the next time the
computer contacts your router’s DHCP server. Reboot the computer
or access its IP configuration and force a DHCP release and renew.
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Quality of Service Setup
Quality of Service (QoS) is an advanced feature that can be used to prioritize Internet
applications and minimize the impact when the bandwidth is busy.

To set up QoS:
1. Sign in to the web user interface.
2. From the main menu, select Router Settings > Advanced > Quality of Service.
The following screen appears.
3. Specify the following settings:
• Turn Internet Access QoS On: If you enable QoS, the QoS function works to
prioritize Internet access traffic.
•
For information about setting up QoS rules, see QoS Priority Rule List on page 75.
•
Turn Bandwidth Control On: Select to set up the total maximum uplink bandwidth.
4. Click Apply.
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QoS Priority Rule List

To set up a QoS priority rule:
1. Sign in to the web user interface.
2. From the main menu, select Router Settings > Advanced > Quality of Service.
3. Click Setup QoS rule.
The following screen appears:
4. To add a service to the QoS Priority Rule list, select the service you want.
5. To create a policy, click Add Priority Rule.
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The priority categories described are available:
•
QoS for Applications and Online Gaming on page 76
•
QoS For Ethernet LAN Ports on page 78
•
QoS for a MAC Address on page 79
6. Click Apply.
Set Up QoS for Internet Access
You can give prioritized Internet access to the following kinds of traffic:
•
Specific applications
•
Specific online games
•
Individual Ethernet LAN ports of the router
•
A specific computer, smartphone, or tablet by MAC address
To specify order of traffic importance, create a policy for the kind of traffic and add the policy
to the QoS Policy table in the QoS Setup screen. For convenience, the QoS Policy table
lists many common applications that can benefit from QoS handling.
QoS for Applications and Online Gaming

To set up the priority rule for an application or online gaming:
1. Sign in to the web user interface.
2. Select Router Settings > Advanced > Quality of Service.
The following screen appears.
3. Click Setup QoS rule.
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The following screen appears:
4. Click Add Priority Rule.
The following screen appears.
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5. From the Priority Category list, select Applications or On-line Gaming.
6. In the QoS Policy field, enter the name of the application or game.
7. In the Priority Category list, select either Applications or Online Gaming.
8. Scroll and select Add a New Application, or Add a New Game, as applicable.
9. If prompted, in the Connection Type list, select either TCP, UDP, or TCP/UDP (both).
Specify the port number or range of port numbers being used.
10. From the Priority list, select the priority for Internet access for this traffic relative to other
applications and traffic. Click Apply.
The rule is saved in the QoS Policy list.
The QoS Setup screen appears.
QoS For Ethernet LAN Ports

To create a QoS policy for a computer, smartphone, or tablet connected to one of the
router’s LAN ports:
1. Sign in to the web user interface.
2. Select Router Settings > Advanced > Quality of Service.
3. Select Turn Internet Access QoS On.
4. Click Setup QoS Rule.
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5. Click Add Priority Rule.
6. From the Priority Category list, select Ethernet LAN Port.
7. From the LAN Port list, select the LAN port number.
8. From the Priority list, select the priority for Internet access for this port’s traffic relative to
other applications.
9. Click Apply.
The rule is saved in the QoS Policy list.
The QoS Setup screen appears.
QoS for a MAC Address

To create a QoS policy for traffic from a specific MAC address:
1. Sign in to the web user interface.
2. Select Router Settings > Advanced > Quality of Service.
3. Click Setup QoS Rule.
4. Click Add Priority Rule.
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5. From the Priority Category list, select MAC Address.
6. If the computer, smartphone, or tablet to be prioritized appears in the MAC Device list,
select it.
The information from the MAC Device list populates the following fields:
•
Policy name
•
MAC Address
•
Device Name
If the computer, smartphone, or tablet does not appear in the MAC Device list, click
Refresh. If it still does not appear, fill in these fields.
7. From the Priority list, select the priority for Internet access for this device’s traffic relative to
other applications and traffic.
8. Click Apply.
This rule is saved in the QoS Policy list.
The QoS Setup screen appears.
9. Select Turn Internet Access QoS On.
10. Click Apply.
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Edit or Delete an Existing QoS Policy

To edit or delete a QoS policy:
1. Sign in to the web user interface.
2. Select Router Settings > Advanced > Quality of Service.
3. Click Setup QoS Rule.
4. Select the QoS policy that you want to edit or delete, and either:
• Click Delete to remove the QoS policy.
•
Click Edit to edit the QoS policy and change the policy settings.
5. Click Apply.
Your changes are saved in the QoS Setup screen.
Dynamic DNS
If your network has a permanently assigned IP address, you can register a domain name and
have that name linked with your IP address by public Domain Name Servers (DNS).
However, if your Internet account uses a dynamically assigned IP address, you do not know
in advance what your IP address is, and the address can change frequently. In this case, use
a commercial Dynamic DNS service to register your domain to their IP address, and forward
traffic directed at your domain to your frequently changing IP address.
Your router contains a client that can connect to a Dynamic DNS service provider. To use this
feature, select a service provider and set up an account with them. After you have configured
your account information in the router and your ISP-assigned IP address changes, your
router automatically:
•
Contacts your Dynamic DNS service provider.
•
Logs in to your account.
•
Registers your new IP address.
WARNING:
If your ISP assigns a private WAN IP address such as 192.168.x.x or
10.x.x.x, the Dynamic DNS service does not work because private
addresses are not routed on the Internet. The router IP address
appears on the Router Status screen
For more information, see Router Status on page 50.
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
To configure Dynamic DNS:
1. Sign in to the web user interface.
2. From the main menu, select Router Settings > Advanced > Dynamic DNS.
3. Go to the website of one of the Dynamic DNS service providers whose URLs appear in the
Service Provider list, and register for an account.
4. Select Use a Dynamic DNS Service.
5. Select the URL of your Dynamic DNS service provider.
6. Enter the Host Name, User Name, and Password.
The Dynamic DNS service provider might call the host name a domain name. If your URL
is myName.dyndns.org, your host name is myName. The password can be a key for your
Dynamic DNS account.
Example: For dyndns.org, visit www.DynDNS.org.
7. Click Apply.
Static Routes
Static routes provide more routing information to your router. Usually, your router has enough
routing information after it has been configured for Internet access. You will need to configure
static routes only for unusual cases such as multiple routers or multiple IP subnets on your
network.
As an example of when a static route is needed, consider the following case:
•
Your primary Internet access is through a cable modem to an ISP.
•
You have an ISDN router on your home network for connecting to the company where
you are employed. This router’s address on your LAN is 192.168.0.100.
•
Your company’s network is 134.177.0.0.
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When you first configured your router, two implicit static routes were created:
•
A default route, with your ISP as the router.
•
A static route to your local network for all 192.168.0.x addresses.
With this configuration, if you attempt to access a computer, smartphone, or tablet on the
134.177.0.0 network, your router forwards your request to the ISP, which forwards your
request to the company where you are employed, where your company’s firewall will likely
deny the request.
In this case, you must define a static route, telling your router that 134.177.0.0 should be
accessed through the ISDN router at 192.168.0.100.
In this example:

•
The Destination IP Address and IP Subnet Mask fields specify that this static route
applies to all 134.177.x.x addresses.
•
The Gateway IP Address fields specify that all traffic for these addresses should be
forwarded to the ISDN router at 192.168.0.100.
•
The value in the Metric field represents the number of routers between your network and
the destination.
•
Private is selected only as a precautionary security measure in case RIP is activated.
To configure static routes:
1. Sign in to the web user interface.
2. From the main menu, select Router Settings > Advanced > Static Routes.
3. Select the static route you want to configure.
4. Click Add.
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The following screen appears:
5. In the Route Name field, enter a name for this static route (for identification purposes only).
6. Select Private if you want to limit access to the LAN only.
If selected, the static route is not reported in RIP.
7. To make this route effective, select Active.
8. In the Destination IP Address field, enter the IP address of the final destination.
9. In the IP Subnet Mask field, enter the IP subnet mask for this destination. If the destination
is a single host, type 255.255.255.255.
10. In the Gateway IP Address field, enter the gateway IP address, which has to be on the
same LAN segment as the router.
11. In the Metric field, enter a number from 1 through 15 as the metric value.
This value represents the number of routers between your network and the destination.
Usually, a setting of 2 or 3 works, but for a direct connection, set it to 1.
12. Click Apply.
The static route is added.
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
To edit or delete a static route:
1. Sign in to the web user interface.
2. Select Router Settings > Advanced > Static Routes.
The Static Routes screen appears.
3. In the table, select the route that you want to edit or delete.
4. Do one of the following:
• Click Edit.
The Static Routes screen adjusts.
a. Edit the route information.
b. Click Apply.
• Click Delete.
The route is removed from the table.
Remote Management
Using the Remote Management screen, you can allow a user or users on the Internet to
configure, upgrade, and check the status of your router.
WARNING:
If your ISP assigns a private WAN IP address such as 192.168.x.x or
10.x.x.x, the Remote Management service does not work because
private addresses are not routed on the Internet. The router IP
address appears on the Router Status screen. For more
information, see Router Status on page 50.
Tip: Be sure to change the router’s default password to a secure password.
The ideal password contains no dictionary words from any language,
and is a mixture of letters (both uppercase and lowercase), numbers,
and symbols, up to 30 characters. See Set Password on page 45.

To configure remote management:
1. Sign in to the web user interface.
2. From the main menu, select Router Settings > Advanced > Remote Management.
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3. Select Turn Remote Management On.
4. Specify the external IP addresses with connection to your router’s remote management.
Note: For enhanced security, restrict access to as few external IP addresses
as practical.
Under Allow Remote Access By, select one of the following:
•
For a single IP address on the Internet, select Only This Computer. Enter the IP
address.
•
For a range of IP addresses on the Internet, select IP Address Range. Enter a
beginning and ending IP address to define the allowed range.
•
For connection from any IP address on the Internet, select Everyone.
5. Specify the port number for accessing the web management interface.
Normal web browser access uses the standard HTTP service port 80. For greater
security, enter a custom port number for the remote web management interface. Choose
a number from 1024 to 65535, but do not use the number of any common service port.
The default port number is 8080, which is a common alternate for HTTP.
6. Click Apply.
7. When you access your router from the Internet, enter your router’s WAN IP address into
your browser’s address or location field followed by a colon (:) and the custom port number.
Example: If your external address is 134.177.0.123 and you use port number 8080, enter
http://134.177.0.123:8080 in your browser.
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Universal Plug and Play
Universal Plug and Play (UPnP) helps Internet appliances and computers access the
network and connect to other computers, smartphones, tablets or consoles as needed. UPnP
devices can automatically discover the services from other registered UPnP devices on the
network.
If you use applications such as multiplayer gaming, peer-to-peer connections, or real-time
communications, you should enable UPnP.

To turn on Universal Plug and Play:
1. Sign in to the web user interface.
2. From the main menu, select Router Settings > Advanced > UPnP.
3. Select Turn UPnP On.
This check box is selected as a default setting. UPnP for automatic computer,
smartphone, tablet, or console configuration can be enabled or disabled. If the Turn
UPnP On check box is cleared, the router does not let any electronics automatically
control the resources, such as port forwarding (mapping), of the router.
4. Enter an amount in the Advertisement Period field (in minutes).
The advertisement period specifies how often the router broadcasts its UPnP information.
This value can range from 1 to 1440 minutes, with a default period of 30 minutes.
•
Shorter durations ensure that control points have the current status at the expense of
more network traffic.
•
Longer durations can compromise the freshness of the status, but can significantly
reduce network traffic.
5. Enter an amount in the Advertisement Time to Live field (in hops).
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The time to live for the advertisement is measured in hops (steps) for each UPnP packet
sent. Hops are the steps a packet takes between routers, ranging from 1 to 255, with a
default value of four hops. If you notice that some computers, smartphones, tablets or
consoles are not being updated or reached correctly, it might be necessary to increase
this value.
6. Click Apply.
The UPnP Portmap table shows the IP address of each UPnP device that is accessing
the router and which ports (internal and external) it has opened. The UPnP Portmap table
also shows what kind of port is open and whether that port is still active for each IP
address.
7. (Optional) To refresh the information in the UPnP Portmap table, click Refresh.
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88
6.
6
Troubleshooting
This chapter gives information about troubleshooting your router. After each problem
description, instructions are provided to help you diagnose and solve the problem. For the
common problems listed, go to the section indicated.
•
Is the router on?
See Basic Functioning on page 90.
•
Have I connected the router correctly?
See Basic Functioning on page 90.
•
I cannot access the router’s configuration with my browser.
See Troubleshoot Access to the Router Main Menu on page 92.
•
I have configured the router but I cannot access the Internet.
See Troubleshoot Your Connection on page 93.
•
I cannot connect to a specific IP address.
See Troubleshoot a TCP/IP Network Using the Ping Utility on page 95.
•
The router shows the wrong the date and time.
See Problems with Date and Time on page 96.
•
I want to clear the configuration and start over again.
See Restore the Default Configuration and Password on page 96.
Note: For online help, click
.
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Basic Functioning
After you turn on your router, the following should occur:
1. When power is first applied, make sure that the Power LED is lit.
2. After approximately 10 seconds, look for the following:
a. The Power LED is still solid green. An amber LED indicates that the router has failed
its power-on self-test (POST).
b. The Internet Port LED is lit.
c. The Wi-Fi LED is lit.
d. The Ethernet LAN Port LED is lit when any local ports are connected.
If a local area network (LAN) port’s LED is lit, a link has been established to the
connected computer. If a LAN port is connected to 100-Mbps equipment, the port’s
LED is green. If the equipment is 10 Mbps, the LED is amber.
e. The Ethernet wide area network (WAN) Port LED is lit when the router is connected
to a wired modem.
f.
The Signal Quality LED is lit when the router has detected a mobile broadband
signal.
• A blue LED indicates excellent coverage.
•
A green LED indicates good coverage.
•
An amber LED indicates poor coverage.
If any of these conditions do not occur, see the following table.
Table 3. LED indicators
LED
Power
Action
Power LED is off.
•
•
•
Power LED is
amber.
Make sure that the power cord is correctly connected to your router,
and that the power supply adapter is correctly plugged into a working
power outlet.
Check that you are using the power adapter supplied for this product.
If the error persists, you might have a hardware problem and should
contact technical support.
POST (power-on self-test) is in progress. Wait for this test to complete.
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Table 3. LED indicators (continued)
LED
Action
Internet Port Internet Port LED is
off.
Be sure the SIM card that you received is in the router. SIM cards from
other electronics do not function in the router, and this SIM card does not
function in other electronics.
Internet Port LED is
amber.
The router cannot connect to the Internet. Check the Internet connection
being used.
• For a mobile broadband connection, check the Signal Quality LED.
• For an Ethernet connection, check the WAN Port LED.
Internet Port LED is
blinking amber and
green.
The traffic meter feature is enabled, and the limit set has been reached.
Wi-Fi LED is off.
The Wi-Fi radio is off. For a Wi-Fi connection with the router, press the
Wi-Fi button to turn the Wi-Fi radio back on.
Wi-Fi LED is not
blinking.
If this LED does not blink when you are attempting to send data over the
Wi-Fi link, log in to the router menu using the Ethernet connection and
check your router’s Wi-Fi settings.
Ports
Ports LED is off.
If this LED does not light when an Ethernet connection is made, check the
following:
• The Ethernet cable connections are secure at both ends.
• The power is turned on to the connected hub or workstation.
WAN Port
WAN Port LED is
off.
If using an Ethernet connection, check the following:
• The Ethernet cable connections are secure at both ends.
• The power is turned on to the modem.
4G LTE
4G LTE LED is off.
The router cannot detect a 4G LTE or 3G signal.
Signal
Quality
Signal Quality LED
is off or amber.
If this LED does not light when a mobile broadband connection is used,
check the following:
• Ensure that good coverage exists in the area by checking with your
Internet service provider.
• Ensure that your mobile broadband account is active.
• Ensure that the SIM card is inserted correctly into the router.
• Move the router near a window or other area of the building. Log in to
the router menu and check the Internet configuration. Check that the
user name, password, and network name are set correctly. If you use a
PIN to connect to the Internet, check that it is entered correctly.
Wi-Fi
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Troubleshoot Access to the Router Main Menu
If you can’t access the router main menu from a computer on your local network, check the
following:
•
If you are using an Ethernet-connected computer, check the connection between the
computer and the router.
•
Make sure your computer’s IP address is on the same subnetwork as the router. Your
computer’s IP address should be in the range of 192.168.0.2 to 192.168.0.254.
Note: If your computer’s IP address is shown as 169.254.x.x:
Recent versions of Windows and Mac OS generate and assign an IP
address in the range of 169.254.x.x when the computer cannot reach
a DHCP server. If your IP address is in this range, check the
connection from the computer to the router, and reboot your computer.
•
If your router’s IP address was changed and you do not know the current IP address,
clear the router’s configuration to factory default settings and set your router’s IP address
to 192.168.0.1. See Restore the Default Configuration and Password on page 96.
•
Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are using
Internet Explorer, click the Refresh button to be sure that the Java applet is loaded.
•
Close the browser and open it again.
•
Make sure that you are using the correct sign in information. The factory default sign in
name is admin, and the password is password. Make sure that Caps Lock is off when
entering this information.
If the router does not save your changes, check the following:
•
When entering configuration settings, click Apply before moving to another screen or tab,
or your changes are lost.
•
Click Refresh or Reload in the browser. Your changes may have occurred, but the
browser might not have updated yet.
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Troubleshoot Your Connection
Check these possible sources of trouble if you are having difficulty connecting to or browsing
the Internet.
Connecting to the Internet
If unable to connect to Internet, check the following:
1. The Internet account is active.
2. The 4G LTE SIM card has been inserted into the SIM card slot on the back of the router.
3. Wireless broadband coverage is available where the router is located.
4. The router’s broadband settings are correct. Check with your ISP if you are unsure.
5. Check the location of your router:
a. Move the router closer to a window for a better signal.
• A blue Signal Quality LED indicates excellent coverage.
•
A green Signal Quality LED indicates good coverage.
•
An amber Signal Quality LED indicates poor coverage.
•
A Signal Quality LED that is off indicates no coverage.
b. Move the router away from any appliances causing interference.
Troubleshooting
93
Verizon 4G LTE Broadband Router
6. Install the external antennas for improved 4G LTE signal strength:
External antennas are shipped with the router and have to be installed. See Insert the
SIM Card on page 10.
Troubleshoot Internet Browsing
If your router can locate an IP address but your computer is unable to load any web pages
from the Internet:
•
The traffic meter is on and the limit has been reached.
By changing the traffic meter not to block your connection when the limit is reached, you
can resume Internet access.Your ISP may charge you for any overages.
•
Your computer may not recognize any Domain Name System (DNS) server addresses.
A DNS server is a host that translates Internet names (such as www addresses) to
numeric IP addresses. If you entered a DNS address during the router’s configuration,
reboot your computer and verify the DNS address. Or, setup your computer manually with
DNS addresses.
•
Your computer may not have the router configured as its Transmission Control Protocol
(TCP)/IP router.
If your computer gets its information from the router by Dynamic Host Configuration
Protocol (DHCP), reboot the computer, and verify the router address.
Troubleshooting
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Verizon 4G LTE Broadband Router
Troubleshoot a TCP/IP Network Using the Ping Utility
Most TCP/IP terminal routers contain a ping utility that sends an echo request packet to the
designated computer, smartphone, or tablet, which responds with an echo reply.
Test the LAN Path to Your Router
To verify that the path to your router is set up correctly, ping the router from your computer.

To ping your router from a computer running Windows 95 or later:
1. From the Windows toolbar, click Start, and select Run.
2. Enter ping followed by the IP address of the router, as in this example:
ping 192.168.0.1
3. Click OK.
You should see a message like this one:
Pinging <IP address> with 32 bytes of data
If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out
If the path is not working correctly, you could have one of the following problems:
•
•
Wrong physical connections
-
Check if the LAN Port LED is lit. If the LED is off, follow the instructions in
Connecting to the Internet on page 93.
-
Check that the corresponding link LEDs are lit for your network interface card and
for the hub ports (if any).
Wrong network configuration
-
Verify that the Ethernet card driver software and TCP/IP software are both
installed and configured on your computer or workstation.
-
Verify that the IP address for your router and your workstation are correct and that
the addresses are on the same subnetwork.
Troubleshooting
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Verizon 4G LTE Broadband Router
Test the Path from Your Computer to a Remote Device
If the path works correctly, test the path from your computer to a remote computer.
1. From the Windows toolbar, click Start and select Run.
2. In the Windows Run window, enter:
ping -n 10 IP address
where IP address is the IP address of a remote equipment such as your ISP DNS server.
If the path is functioning correctly, replies as in the previous section are shown. If you do not
receive replies:
•
Check that your computer has the IP address of your router listed as the default router. If
DHCP assigned the IP configuration of your computer, this information is not visible.
•
Make sure that the network address of your computer (the portion of the IP address
specified by the netmask) is different from the network address of the remote equipment.
•
Check that your cable or DSL modem is connected and functioning.
•
If your ISP assigned a host name to your computer, enter it as the account name in the
Broadband Settings screen.
•
Your ISP could be rejecting the Ethernet MAC addresses of all but one of your
computers. If so, you will need to configure your router to clone or spoof the MAC address
from the authorized computer. See the Verizon Get to Know Your Device.
Problems with Date and Time
The email screen shows the current date and time of day. The router uses the Network Time
Protocol (NTP) to get the current time from the Internet. Each entry in the log is stamped with
the date and time of day. Problems with the date and time function can include:
•
Date shown is January 1, 2000.
Cause: The router has not yet successfully reached a network time server. Check that
your Internet access settings are correct, wait at least five minutes, then check the date
and time again.
•
Time is off by one hour.
Cause: The router does not automatically sense daylight saving time. On the Schedule
screen, select Automatically adjust for Daylight Savings Time.
Restore the Default Configuration and Password
You can erase the current configuration and restore the factory default settings, changing the
router’s admin password to password and the IP address to 192.168.0.1, in two ways:
•
Use the Erase feature (see Reset Default Settings on page 47).
•
Press the Restore Factory Settings button on the side of the router for six seconds. For
a list of the factory default settings, see Appendix A, Factory Defaults.
Troubleshooting
96
A.
A
Factory Defaults
You can return the router to its factory settings. Use the end of a paper clip or a similar object
to press and hold the Reset button on the side of the router for at least six seconds. The
router resets, and returns to the factory configuration settings shown in the following table.
Table 4. Factory default settings
Feature
Router sign
in
Internet
connection
Local
network
(LAN)
Default behavior
User sign in URL
www.routerlogin.com or www.routerlogin.net
User name (case-sensitive)
admin
Sign in password
(case-sensitive)
password
WAN MAC address
Use default hardware address
WAN MTU size
1500
Port speed
AutoSensing
IP
192.168.1.1
Subnet mask
255.255.255.0
DHCP server
Enabled
DHCP range
192.168.1.2 to 192.168.1.254
DHCP starting IP address
192.168.1.2
DHCP ending IP address
192.168.1.254
DMZ
Disabled
Time zone
Pacific Standard Time for North America
Time zone adjusted for
daylight savings time
Disabled
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Verizon 4G LTE Broadband Router
Table 4. Factory default settings (continued)
Feature
Firewall
Default behavior
Inbound (communications
coming in from the Internet)
Disabled (except traffic on port 80, the HTTP port)
Outbound (communications
going out to the Internet)
Enabled (all)
Source MAC filtering
Disabled
Mobile
Broadband
Internet service provider
Verizon
Wi-Fi
Wireless communication
Enabled
SSID name
See label on the side of the router
Security
WPA-PSK/WPA2-PSK mixed mode
Broadcast SSID
Enabled
Transmission speed
Auto (maximum wireless signal rate derived from IEEE Standard
802.11 specifications. Actual throughput varies. Network
conditions and environmental factors, including volume of network
traffic, building materials and construction, and network overhead,
lower actual data throughput rate.)
Country/region
United States
RF channel
Auto
Operating mode
Up to 145 Mbps
Data rate
Best
Output power
Full
Access point
Enabled
Authentication type
Open system
Wireless Card Access List
All Wi-Fi devices allowed
Factory Defaults
98
B.
B
List of Acronyms
1xRTT
1 times Radio Transmission Technology
ACS
Auto Configuration Server
AES
Advanced Encryption Standard
ALG
Application Layer Gateway
AP
Access Point
APN
Access Point Name
CDMA
Code Division Multiple Access
CHAP
Challenge Handshake Authentication Protocol
CIFS
Common Internet File System
CLI
Command Line Interface
CLI
Calling Line Identification
CLIP
Calling Line Identification Presentation
CLIR
Calling Line Identification Restriction
CQI
Channel Quality Indicator
CWI
Call Waiting Indication
DHCP
Dynamic Host Configuration Protocol
DNS
Domain Name System (or Service)
DTMF
Dual Tone Multi Frequency (signaling)
EDGE
Enhanced Data rates for Global Evolution
EON
End Of Number
EVDO
Evolution-Data Optimized
FSK
Frequency-Shift Keying
99
Verizon 4G LTE Broadband Router
FTP
File Transfer Protocol
FWT
Fixed Wireless Terminal
FXS
Foreign eXchange Station
G3
Group 3 (Fax protocol)
GPRS
General Packet Radio Service
GSM
Global System for Mobile Communication
HSPA+
High Speed Packet Access Evolution
ICMP
Internet Control Message Protocol
IDT
Inter Digit Time
IEEE
Institute of Electrical and Electronics Engineers
IKE
Internet Key Exchange
IMEI
International Mobile Equipment Identity
IMSI
International Mobile Subscriber Identity
IP
Internet Protocol
IPv4
Internet Protocol version 4
IPv6
Internet Protocol version 6
L2TP
Layer 2 Tunneling Protocol
LAN
Local Area Network
LED
Light Emitting Diode
MVBR
Mobile Voice Broadband Router
MCC
Mobile Country Code
MNC
Mobile Network Code
NAT
Network Address Translation
PAP
Password Authentication Protocol
PIN
Personal Identification Number
POTS
Plain Old Telephone Service
PPP
Point-to-Point Protocol
PPPoE
Point-to-Point Protocol over Ethernet
PPTP
Point-to-Point Tunneling Protocol
List of Acronyms
100
Verizon 4G LTE Broadband Router
PRL
Preferred Roaming List
PSK
Pre-Shared Key
PSTN
Public Switched Telephony Network
PUK
Personal Unblocking Key
QoS
Quality of Service
RIP
Routing Information Protocol
RSCP
Received Signal Code Power
RSSI
Received Signal Strength Indicator
RTSP
Real Time Streaming Protocol
SFQ
Stochastic Fair Queuing
SIM
Subscriber Identity Module
SIP
Session Initiation Protocol
SMB
Server Message Block
SMS
Short Message Service
SNTP
Simple Network Timing Protocol
SSH
Secure Shell
SSID
Service Set Identifier
TCP
Transmission Control Protocol
TFTP
Trivial File Transfer Protocol
TKIP
Temporal Key Integrity Protocol
UDP
User Datagram Protocol
UPnP
Universal Plug and Play
UMTS
Universal Mobile Telecommunications Service
USB
Universal Serial Bus
VAD
Voice Activity Detection
VoIP
Voice over IP
VPN
Virtual Private Network
WAN
Wide Area Network
WCDMA
Wideband CDMA
WEP
Wired Equivalent Privacy
List of Acronyms
101
Verizon 4G LTE Broadband Router
Wi-Fi
Wireless Fidelity
WLAN
Wireless LAN
WPA
Wi-Fi Protected Access
WPS
Wi-Fi Protected Setup
WEB GUI
Web User Interface
List of Acronyms
102
Index
EVDO service 15
Numerics
4G LTE service, 1xRTT service 15
F
factory defaults 9, 47
factory settings, list of 97
failover method 20
front panel 6
A
access 45
restricting by MAC address 25, 34
router password 45
accessing remote computer 60
administrator login 46
attached devices 55
I
inbound traffic, allowing or blocking 60
interference 24
Internet Port LED 7
Internet Relay Chat (IRC) 62
IP addresses
attached devices 55
DMZ server 69
LAN setup 70
port forwarding 64
reserved 73
troubleshooting 95
trusted user, setting 39
B
back panel 8
blocking
inbound traffic 60
keywords and sites 38
services 39
C
CDMA service 15
configuration backup 46
configuring QoS 76
connection status 53
control buttons 6
K
keywords, blocking 38
L
D
LAN setup 70
LED descriptions 7
logging in and out 14
date and time 96
daylight savings time 42, 96
default factory settings, list of 97
Denial of Service (DoS) 37
DHCP 14, 72
diagnostics 56
DMZ server 69
DNS servers 61
Dynamic DNS, configuring 81
M
MAC address
QoS for 79
rejecting 96
restricting access 25
manual configuration 15
metric value 84
mobile broadband settings 16
E
Ethernet broadband settings 19
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Verizon 4G LTE Broadband Router
N
U
NAT (Network Address Translation) 61
network management 44
Network Time Protocol (NTP) 40, 96
Universal Plug and Play (UPnP) 87
P
password
changing 45
restoring 96
placement 24
port forwarding 60, 63, 64
port triggering 60, 62, 64
ports, LAN and WAN 7
Power LED 7
preset security, about 24
Q
Quality of Service (QoS) 74
W
WAN Port LED 7
WAN setup 67
websites, blocking 38
WEP 25, 28
Wi-Fi Protected Setup (WPS) 30, 31
Wi-Fi, LED and button 7
WINS 72
wireless configuration 23
wireless repeat function 59
WPA 25, 27
WPA + WPA2 27
WPA2 25, 27
WPS 7
WPS, unsupported 32
R
range 24
remote management 85
reserved IP addresses 73
restoring factory defaults 9, 47
restricted access 34
S
security 24
security PIN 31
service fall back 15
showing statistics 53
signal quality 8
static routes 82
status LEDs 6, 90
T
TCP/IP network, troubleshooting 95
time of day 96
time out, login 46
time zone 42
time-stamping 42
trademarks 1
traffic meter 48
troubleshooting 89
trusted host 39
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Verizon 4G LTE
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