User’s manual
TL30100
DECT 6.0 expansion handset
for use with AT&T models
TL32100/TL32200/TL32300
Congratulations
on purchasing your new AT&T product. Before using this AT&T
product, please thoroughly read this user’s manual for the
information necessary to install your new AT&T product. For
complete instructions, please refer to the manual provided with
your TL32100/TL32200/TL32300 telephone. For customer
service or product information, please visit our website at
www.telephones.att.com or call 1 (800) 222-3111. In
Canada, dial 1 (866) 288-4268.
Model #: TL30100
Type: DECT 6.0 expansion handset
Serial #:
Purchase date:
Place of purchase:
Both the model and serial number of your AT&T product can be
found on the bottom of the charger.
Telephones identified with this logo have reduced noise and
interference when used with most T-coil equipped hearing
aids and cochlear implants. The TIA-1083 Compliant Logo is
a trademark of the Telecommunications Industry Association.
Used under license.
The ENERGY STAR® program (www.energystar.gov) recognizes
and encourages the use of products that save energy and
help protect our environment. We are proud to mark this
product with the ENERGY STAR® label indicating it meets the
latest energy efficiency guidelines.
Audio assist™ is a trademark of Advanced American Telephones.
© 2010 Advanced American Telephones. All Rights Reserved. AT&T and
the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219. Printed in China.
Parts checklist
Your telephone package contains the following items. Save
your sales receipt and original packaging in the event warranty
service is necessary.
User’s manual
Cordless handset
Battery for cordless handset
Charger for cordless handset
with power adapter installed
Battery compartment cover
User’s manual
TL30100
DECT 6.0 expansion handset
for use with AT&T models
TL32100/TL32200/TL32300
Table of contents
Getting started
Precautions for users of implanted
cardiac pacemakers.............................26
Quick reference guide..................................2
Pacemaker patients.............................26
Charger installation........................................5
Especially about telephone
answering systems...............................26
Battery installation and charging............6
Battery installation..................................6
FCC Part 68 and ACTA..............................27
Battery charging.......................................7
FCC Part 15.....................................................29
Adding the handset to your
telephone base
Limited warranty...........................................30
Technical specifications............................33
Adding and registering a handset..........9
DECT 6.0 digital technology............33
About expansion handsets..................9
Telephone operating range..............33
Registering a handset............................9
Deregistering all handsets.......................11
Appendix
Troubleshooting............................................13
Maintenance...................................................23
Important safety information.................24
Safety information................................24
Especially about cordless
telephones................................................25
You must install and
charge the battery
before using the cordless
handset.
See pages 5 and 6 for
easy instructions.
Your product may be shipped with a protective sticker covering
the handset - remove it before use.
For customer service or product information, visit our website at
www.telephones.att.com or call 1 (800) 222-3111. In
Canada, dial 1 (866) 288-4268.
Avoid placing the telephone base too close to:
• Communication devices such as television sets, VCRs, or other
cordless telephones.
• Excessive heat sources.
• Noise sources such as a window with traffic outside, motors,
microwave ovens, refrigerators, or fluorescent lighting.
• Excessive dust sources such as a workshop or garage.
• Excessive moisture.
• Extremely low temperature.
• Mechanical vibration or shock such as on top of the washing
machine or work bench.
Getting started
Quick reference guide
MENU/SELECT
DIR/VOLUME
Press to scroll up while
in menus.
Press to display the
menu.
Press to increase the
listening volume.
Once in the menu, press
to select an item or save
an entry or setting.
Press to show directory
entries when the
handset is not in use.
OFF/CLEAR
During a call, press to
hang up.
While entering names or
numbers in the directory,
press to move the cursor
to the right.
While using menus,
press to cancel an
operation, back up to
the previous menu, or
exit the menu display.
REDIAL/PAUSE
Press repeatedly to view
the last 20 numbers
dialed.
Press and hold while the
handset is not in use to
erase the missed calls
indicator.
While entering numbers,
press and hold to insert
a dialing pause.
CID/VOLUME
PHONE/FLASH
Press to scroll down
while in menus.
Press to make or answer
a call.
Press to decrease the
listening volume.
During a call, press to
answer an incoming call
when you receive a call
waiting alert.
Press to show the caller
ID history when the
handset is not in use.
While entering names or
numbers in the directory,
press to move the cursor
to the left.
Getting started
Quick reference guide
0
MUTE/REMOVE
While entering names in
the directory, press to
add a space.
During a call, press to
mute the microphone.
While predialing, press
to delete digits.
1
While reviewing the
redial list, directory,
speed dial list or caller
ID history, press to delete
an individual entry.
While reviewing a caller
ID history entry, press
repeatedly to add or
remove 1 in front of
the telephone number
before dialing or saving
it in the directory.
#
When reviewing a caller
ID history entry, press
repeatedly to view the
dialing options.
TONE
During a call, press to
send touch-tone signals
temporarily.
AUDIO ASSIST™
SPEAKER
During a call, press to
enhance the clarity and
loudness of your caller’s
voice.
Press to turn on the
handset speakerphone.
Press again to resume
normal handset use.
Audio assist™ is a trademark of Advanced American Telephones.
Getting started
Quick reference guide
EQUALIZER
During an outside call, intercom call, message
or announcement playback, press to change the
quality of the audio to best suit your hearing.
The > symbol indicates
the feature to select.
Main menu
Play messages
Answering sys
>Play messages
Answering sys
Directory
Call log
Intercom
Ringers
Settings
Website
Using menus
Press MENU/SELECT to enter the main menu.
Press
Press
DIR
or
CID
to scroll through menu items.
MENU/SELECT
to select or modify an item.
Press
OFF/CLEAR to cancel an operation, back
up to the previous menu, or exit the menu display.
Getting started
Charger installation
Install the charger as shown below.
Plug the large end of
the power adapter into
an electrical outlet not
controlled by a wall
switch.
Ensure the small end
of the power adapter is
plugged into the power
jack on the back of the
charger.
Route the cord through
the slot.
IMPORTANT INFORMATION:
Use only the power adapter provided with this product. To obtain a replacement,
www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
visit our website at
Getting started
Battery installation and charging
Battery installation
Install the battery as shown below.
1. Plug the battery
connector securely
into the socket
inside the handset
battery compartment,
matching the colorcoded label.
2. Insert the supplied
battery with the label
THIS SIDE UP facing
up as indicated.
3. Align the cover flat
against the battery
compartment, then
slide it upwards until it
clicks into place.
CHARGE light
To replace the battery, press the tab
and slide the battery compartment
cover downwards. Lift out the old
battery and disconnect it from the
handset. Follow the instructions above
to install and charge the new battery.
4. Charge the handset by placing
it face up in the charger. The
CHARGE light is on when charging.
IMPORTANT INFORMATION:
Use only the supplied rechargeable battery or replacement battery (model
www.telephones.att.com,
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
BT166342). To order, visit our website at
or call
Getting started
Battery installation and charging
Battery charging
Once you have installed the battery, the screen indicates the
battery status (see the table below). If necessary, place the
handset in the charger to charge the battery.
HANDSET 1
For best performance, keep the handset in
the charger when not in use. The battery is
fully charged after 16 hours of continuous
charging. See Technical specifications on
11/20
10:30
page 33 for battery operating times.
PM
Battery status icon
If the screen is blank, you need to charge
the handset without interruption for at least 30 minutes to give
the handset enough charge to use the telephone for a short
time. The screen shows Low battery until you have charged
the battery without interruption for at least 30 minutes. The
following table summarizes the battery charge indicators and
actions to take.
Battery indicators
Battery status
Action
The screen is blank or
shows
Place in charger.
Battery has no or
very little charge. The
handset cannot be used.
Charge without
interruption until the
screen shows
Low battery or
HANDSET X (at least
30 minutes).
The screen shows
Battery has enough
charge to be used for a
short time.
Charge without
interruption until the
screen shows
HANDSET X (at least
30 minutes).
Battery is charged.
To keep the battery
charged, place it in the
charger when not in use.
Low battery and
flashes.
The screen shows
HANDSET X and the
battery icon shows
,
or
.
Getting started
Battery installation and charging
NOTES:
• If you are on a call in low battery mode, you hear four short beeps every 50
seconds.
• When you place the handset in the charger, if no battery is installed in that
handset, the CHARGE light is off and the screen shows NO BATTERY. Follow
the instructions in Battery installation on page 6 to install the battery.
Adding the handset to your telephone base
Adding and registering a handset
About expansion handsets
Before using a new TL30100 handset, you must register it
with the AT&T TL32100/TL32200/TL32300 telephone system
(purchased separately), the telephone system can accommodate
up to five handsets.
The handset with the TL32100 telephone comes as
HANDSET 1. You can register up to four additional handsets to
the telephone base, and the handset numbers are in numerical
order (HANDSET 2, HANDSET 3, HANDSET 4 and HANDSET 5).
The handsets that come with the TL32200 telephone are
HANDSET 1 and HANDSET 2. You can register up to three
additional handsets to the telephone base, and they are assigned
numbers in sequential order (HANDSET 3, HANDSET 4 and
HANDSET 5).
The handsets that come with the TL32300 telephone are
HANDSET 1, HANDSET 2 and HANDSET 3. You can register
up to two additional handsets to the telephone base, and they
are assigned numbers in sequential order (HANDSET 4 and
HANDSET 5).
Registering a handset
The handset needs to register with the telephone base before
use. You must register each handset separately.
When first purchased, all expansion handsets alternately display
1.Press HS LOC on base 4 sec and 2.Then press # on handset.
The new handset should be charged without interruption for at
least 30 minutes before registering to the telephone base.
Adding the handset to your telephone base
Adding and registering a handset
To register a handset to your telephone base:
1. Make sure the handset is out of the
telephone base or charger and alternately
shows 1.Press HS LOC on base 4 sec and
2.Then press # on handset before you
begin the registration.
2. Press and hold HANDSET LOCATOR on
the telephone base for about four seconds
(until the IN USE light on the telephone
base is on) and then release the button.
3. Press # (pound key) on the handset. The
screen shows Registering...Please wait.
It takes up to one minute to complete
the registration. HANDSET registered
and then HANDSET X appears on
the screen, with X being the handset
number (1-5) and the handset beeps.
The handset is now registered with the
telephone base.
If the registration is not successful, the
handset screen shows Registration failed.
Please start again from step 1 above.
NOTE: You cannot register a handset if any other
system handset is in use.
10
1.Press HS LOC
on base 4 sec
--:--
--/--
2.Then press #
on handset
--:--
--/--
Registering...
Please wait
HANDSET
registered
Adding the handset to your telephone base
Deregistering all handsets
You can deregister handsets. You may need to deregister your
handsets if:
• You have five registered handsets and need to replace a
handset.
-OR• You wish to change the designated handset number of your
registered handsets.
You must first deregister ALL the handsets, and then register
each handset you wish to use again, one at a time.
Please read carefully through all the
instructions on this page before beginning
the deregistration process.
To deregister all handsets:
1. Press and hold HANDSET LOCATOR
on the telephone base for about 10
seconds (until the IN USE light starts to
flash), then release the
HANDSET LOCATOR button.
2. Immediately press
HANDSET LOCATOR again. You must
press HANDSET LOCATOR while
the IN USE light is still flashing. (The light
flashes for about seven seconds. If the light
stops flashing, start again with step 1 above.)
3. It takes up to one minute to complete the
deregistration process. When complete, the
handset screen alternately shows 1.Press
HS LOC on base 4 sec and 2.Then press #
on handset.
HANDSET 2
10:30PM
1.Press HS LOC
on base 4 sec
--:--
--/--
2.Then press #
on handset
--:--
11
10/20
--/--
Adding the handset to your telephone base
Deregistering all handsets
To register the handset(s) to the telephone base again, follow
the registration instructions in Registering a handset on page 9.
NOTES:
• If the deregistration process is not successful, you might need to reset the
system and try again. To reset, unplug the power from the telephone base
and plug it back in.
• You cannot deregister the handset(s) if any system handset is in use.
12
Appendix
Troubleshooting
If you have difficulty with your telephone, please try the
suggestions below. For customer service, or to purchase
accessories or replacement parts, visit our website at
www.telephones.att.com, or call 1 (800) 222-3111. In
Canada, dial 1 (866) 288-4268. When you call for customer
service, you will need the serial number or model number found
on the bottom of the telephone base or charger.
The handset registration is unsuccessful.
• Follow the handset registration instructions to register the
handset again (see Adding and registering a handset on
page 9).
My telephone doesn’t work at all.
• Make sure the power cord is securely plugged in.
• Make sure that the battery connector is securely plugged into
the cordless handset.
• Make sure the telephone line cord is securely and firmly
plugged into the telephone base and the telephone wall jack.
• Charge the battery in the cordless handset for at least 16
hours. For optimum daily performance, return the cordless
handset to the telephone base or charger when not in use.
• If the battery is depleted, it may take approximately 30
minutes to charge the handset before it shows Low battery.
Refer to Battery charging on page 7 for details.
• Reset the telephone base. Unplug the electrical power. Wait for
approximately 15 seconds, then plug it back in. Allow up to one
minute for the cordless handset and telephone base to reset.
• You may need to purchase a new battery. Use only the supplied
rechargeable battery or replacement battery (model BT166342).
To order, visit our website at www.telephones.att.com, or
call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
13
Appendix
Troubleshooting
I cannot get a dial tone.
• First try all the suggestions above.
• Move the cordless handset closer to the telephone base. You
might have moved out of range.
• If the previous suggestions don’t work, disconnect the
telephone base from the telephone wall jack and connect to a
different telephone. If there is no dial tone on that telephone
either, the problem is in your wiring or telephone service.
Contact your telephone service provider (charges may apply).
• Your telephone line cord might be malfunctioning. Try
installing a new telephone line cord.
I cannot dial out.
• First try all the suggestions in the item I cannot get a dial tone
on this page.
• Make sure you have a dial tone before dialing. The cordless
handset may take a second or two to find the telephone base
and produce a dial tone. This is normal. Wait an extra second
before dialing.
• Check that all the telephones connected to the same
telephone line are hung up.
• Make sure to set the dial mode to the correct setting (pulse
dialing or tone dialing) for the service in your area (see
Dial mode in the TL32100/TL32200/TL32300 user’s manual).
• Eliminate any background noise. Noise from a television, radio
or other appliances may cause the telephone to not dial out
properly. If you cannot eliminate the background noise, first
try muting the cordless handset before dialing, or dialing from
another room in your home with less background noise.
• If the other telephones in your home are having the same
problem, the problem is in your wiring or telephone service.
Contact your telephone service provider (charges may apply).
14
Appendix
Troubleshooting
My cordless handset isn’t performing normally.
• Make sure the power cord is securely plugged into the
telephone base. Plug the power adapter into a different,
working electrical outlet not controlled by a wall switch.
• Move the cordless handset closer to the telephone base. You
might have moved out of range.
• Reset the telephone base. Unplug the electrical power. Wait
for 15 seconds then plug it back in. Allow up to one minute
for the cordless handset and telephone base to reset.
• Other electronic products such as HAM radios and other DECT
phones can cause interference with your cordless telephone.
Try installing your telephone as far away as possible from these
types of electronic devices.
Out of range or no pwr at base appears on my cordless
handset.
• Ensure that the telephone base is powered up.
• Place the cordless handset in the telephone base for one
minute to allow the cordless handset and base to synchronize.
• Move the cordless handset closer to the telephone base. You
might have moved out of range.
• Reset the telephone base. Unplug the electrical power. Wait
for 15 seconds then plug it back in. Allow up to one minute
for the cordless handset and telephone base to reset.
• Other electronic products such as HAM radios and other DECT
phones can cause interference with your cordless telephone.
Try installing your telephone as far away as possible from these
types of electronic devices.
15
Appendix
Troubleshooting
The batteries do not hold a charge.
• If the cordless handset is in the telephone base or charger and
the charge light does not come on, refer to the item The charge
light is off on this page.
• Charge the battery in the cordless handset for at least 16
hours. For optimum daily performance, return the cordless
handset to the telephone base or charger when not in use.
• If the battery is depleted, it may take approximately 30
minutes to charge the handset before it shows Low battery.
Refer to Battery charging on page 7 for details.
• You may need to purchase a new battery. Please refer to
Battery installation on page 6.
The charge light is off.
• Make sure the power cord is plugged in correctly and securely.
• Make sure the battery is installed correctly in the handset.
Follow the instructions in Battery installation on page 6 to
install the battery.
• Unplug the electrical power. Wait for 15 seconds, then plug it
back in. Allow up to one minute for the cordless handset and
telephone base to reset.
• Clean the cordless handset and telephone base charging
contacts each month using a pencil eraser or cloth.
16
Appendix
Troubleshooting
I get noise, static, or weak signals even when I’m near the
telephone base.
• If you subscribe to high-speed Internet service
(DSL - digital subscriber line) through your telephone line, you
must install a DSL filter between the telephone line cord and
the telephone wall jack (see Telephone base and charger
installation in the TL32100/TL32200/TL32300 user’s manual).
The filter prevents noise and caller ID problems caused by
DSL interference. Please contact your DSL service provider for
more information about DSL filters.
• Other electronic products such as HAM radios and other DECT
phones can cause interference with your cordless telephone.
You may be able to improve the performance of your
telephone by installing the telephone base as far away as
possible from other electronic devices.
• Do not install this telephone near a microwave oven or on
the same electrical outlet. You may experience decreased
performance while the microwave oven is operating.
• If your telephone is plugged in with a modem or a surge
protector, plug the telephone (or modem/surge protector) into
a different location. If this doesn’t solve the problem, relocate
your telephone or modem farther apart from one another, or
use a different surge protector.
• Relocate your telephone to a higher location. The telephone
will likely have better reception when installed in a high area.
• If the other telephones in your home are having the same
problem, the problem is in your wiring or telephone service.
Contact your telephone service provider (charges may apply).
17
Appendix
Troubleshooting
I experience poor sound quality when using the speakerphone.
• For increased sound quality while using the speakerphone,
place the handset on a flat surface with the dial pad facing up.
• When using a speakerphone, controlling background noise in
your environment is essential. While you are listening to your
party, press MUTE/REMOVE to temporarily turn your microphone
off. When it is your turn to speak, remember to press
MUTE/REMOVE again to turn the microphone on.
• Excessive background noise will cause a speakerphone to fade
in and out. Try controlling the background noise by turning off
any audio devices near the speakerphone. Also, try to avoid
interrupting the person at the other end of the conversation
while they are speaking. If background noise cannot be
controlled, you should terminate speakerphone operation and
return to normal handset mode.
I hear other calls while using my telephone.
• Disconnect the telephone base from the telephone wall jack,
and plug in a different telephone. If you still hear other calls,
the problem is probably in your wiring or telephone service.
Call your telephone service provider (charges may apply).
My calls cut in and out while I’m using my cordless handset.
• Other electronic products such as HAM radios and other DECT
phones can cause interference with your cordless telephone.
Try installing your telephone as far away as possible from
these types of electronic devices.
• Move the handset closer to the base. The operating range
may vary with environmental conditions and time of use.
There may be places within your environment that a cordless
telephone will not work well. If the problem only occurs in
certain areas of your environment, you can conclude that
there is nothing wrong with the telephone.
18
Appendix
Troubleshooting
• Do not install this telephone near a microwave oven or on
the same electrical outlet. You may experience decreased
performance while the microwave oven is operating.
• If your telephone is plugged in with a modem or surge
protector, plug the telephone (or modem/surge protector) into
a different location. If this doesn’t solve the problem, relocate
your telephone or modem farther apart from one another, or
use a different surge protector.
• Relocate your telephone base to a higher location. The
telephone will have better reception when installed in a
high area.
• If the other telephones in your home are having the same
problem, the problem is in your wiring or telephone service.
Contact your telephone service provider (charges may apply).
• If you subscribe to high-speed Internet service
(DSL - digital subscriber line) through your telephone line, you
must install a DSL filter between the telephone line cord and
the telephone wall jack (see Telephone base and charger
installation in the TL32100/TL32200/TL32300 user’s manual).
The filter prevents noise and caller ID problems caused by
DSL interference. Please contact your DSL service provider for
more information about DSL filters.
My cordless handset does not ring when I receive a call.
• Make sure that the ringer is not turned off. Refer to Ringer
volume in the TL32100/TL32200/TL32300 user’s manual.
• Make sure the telephone line cord is plugged securely into the
telephone base and the telephone wall jack. Make sure the
power cord is securely plugged in.
• The cordless handset may be too far from the telephone base.
19
Appendix
Troubleshooting
• Charge the battery in the cordless handset for at least 16
hours. For optimum daily performance, return the cordless
handset to the telephone base or charger when not in use.
• You may have too many extension telephones on your
telephone line to allow all of them to ring simultaneously. Try
unplugging one telephone at a time until the telephone starts
ringing.
• The layout of your home or office might be limiting the
operating range. Try moving the telephone base to another
location, preferably on an upper floor.
• If the other telephones in your home are having the same
problem, the problem is in your wiring or telephone service.
Contact your telephone service provider (charges may apply).
• Test a working telephone at the telephone wall jack. If
another telephone has the same problem, the problem is the
telephone wall jack. Contact your telephone service provider
(charges may apply).
• Other electronic products such as HAM radios and other DECT
phones can cause interference with your cordless telephone.
Try installing your telephone as far away as possible from these
types of electronic devices.
• Completely remove then replace the battery. Place the
cordless handset in the telephone base. Wait for the cordless
handset to reestablish its connection with the telephone base.
Allow up to one minute for this to take place.
• Your telephone line cord might be malfunctioning. Try
installing a new telephone line cord.
My caller ID isn’t working.
• Caller ID is a subscription service. You must subscribe to this
service from your telephone service provider for this feature
to work on your telephone.
20
Appendix
Troubleshooting
• Your caller must be calling from an area that supports caller ID.
• Both your and your caller’s telephone service providers must
use caller ID compatible equipment.
• Make sure the home area code is set correctly in the
telephone (see Home area code in the TL32100/TL32200/
TL32300 user’s manual).
• If you subscribe to high-speed Internet service
(DSL - digital subscriber line) through your telephone line, you
must install a DSL filter between the telephone line cord and
the telephone wall jack (see Telephone base and charger
installation in the TL32100/TL32200/TL32300 user’s manual).
The filter prevents noise and caller ID problems caused by
DSL interference. Please contact your DSL service provider for
more information about DSL filters.
My telephone does not receive caller ID when on a call.
• Make sure you subscribe to caller ID with call waiting features
provided by your telephone service provider. Caller ID features
work only if both you and the caller are in areas offering
caller ID service, and if both telephone service providers use
compatible equipment.
I subscribe to a nontraditional telephone service that uses my
computer to establish connections, and my telephone doesn’t
work.
• Make sure your computer is powered on.
• Make sure your Internet connection is working properly.
• Make sure that the software is installed and running for your
nontraditional telephone service.
• Make sure to plug your USB telephone adapter into a
dedicated USB port on your computer. Do not plug into a
multiple port USB hub (USB splitter) that is not powered.
21
Appendix
Troubleshooting
• In a few rare instances, the USB port on your computer may
not have enough power. In these instances, try using a USB
hub with its own external power supply.
• If you are using a firewall, it may prevent access to your
nontraditional telephone service. Contact your service provider
for more information.
Common cure for electronic equipment:
If the telephone is not responding normally, try resetting the
telephone. Do the following in the order listed:
1. Disconnect the power to the telephone base.
2. Disconnect the cordless handset battery.
3. Wait a few minutes.
4. Connect power to the telephone base.
5. Completely remove then replace the battery. Place the
cordless handset into the telephone base.
6. Wait for the cordless handset to reestablish its connection
with the telephone base. Allow up to one minute for this to
take place.
22
Appendix
Maintenance
Taking care of your telephone
• Your cordless telephone contains sophisticated electronic
parts, so it must be treated with care.
• Avoid rough treatment.
• Place the handset down gently.
• Save the original packing materials to protect your telephone
if you ever need to ship it.
Avoid water
• Your telephone can be damaged if it gets wet. Do not use the
handset in the rain, or handle it with wet hands. Do not install
the telephone base near a sink, bathtub or shower.
Electrical storms
• Electrical storms can sometimes cause power surges harmful
to electronic equipment. For your own safety, take caution
when using electric appliances during storms.
Cleaning your telephone
• Your telephone has a durable plastic casing that should
retain its luster for many years. Clean it only with a soft cloth
slightly dampened with water or mild soap.
• Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you
are wet or standing in water. If the telephone base should fall into water, DO
NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE
CORDS FROM THE WALL. Then pull the telephone out by the unplugged cords.
23
Appendix
Important safety information
This symbol is to alert you to important operating or servicing instructions
that may appear in this user’s manual. Always follow basic safety precautions
when using this product to reduce the risk of injury, fire, or electric shock.
Safety information
• Read and understand all instructions in the user’s manual. Observe all
markings on the product.
• Avoid using a telephone during a thunderstorm. There might be a slight
chance of electric shock from lightning.
• Do not use a telephone in the vicinity of a gas leak. If you suspect a gas
leak, report it immediately, but use a telephone away from the area where
gas is leaking. If this product is a cordless model, make sure the base is also
away from the area.
• Do not use this product near water, or when you are wet. For example,
do not use it in a wet basement or shower, or next to a swimming pool,
bathtub, kitchen sink, or laundry tub. Do not use liquids or aerosol sprays for
cleaning. If the product comes in contact with any liquids, unplug any line or
power cord immediately. Do not plug the product back in until it has dried
thoroughly.
• Install this product in a protected location where no one can trip over any
line or power cords. Protect cords from damage or abrasion.
• If this product does not operate normally, read Troubleshooting on page 13 in
this user’s manual. If you cannot solve the problem, or if the product is damaged,
refer to Limited warranty on page 30. Do not open this product except as may be
directed in your user’s manual. Opening the product or reassembling it incorrectly
may expose you to hazardous voltages or other risks.
• Replace batteries only as described in Battery installation and charging
on page 6 in your user’s manual. Do not burn or puncture batteries — they
contain caustic chemicals.
• The power adapters are intended to be correctly oriented in a vertical or
floor mount position. The prongs are not designed to hold the plug in place
if they are plugged into a ceiling or an under-the-table/cabinet outlet.
CAUTION: Use only the power adapters provided with this product. To
www.telephones.att.com,
or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
obtain a replacement, visit our website at
24
Appendix
Important safety information
Especially about cordless telephones
• Privacy: The same features that make a cordless telephone convenient create
some limitations. Telephone calls are transmitted between the telephone base
and the handset by radio waves, so there is a possibility that your cordless
telephone conversations could be intercepted by radio receiving equipment
within range of the cordless handset. For this reason, you should not think
of cordless telephone conversations as being as private as those on
corded telephones.
• Electrical power: The telephone base of this cordless telephone must be
connected to a working electrical outlet which is not controlled by a wall
switch. Calls cannot be made from the handset if the telephone base is
unplugged, switched off or if the electrical power is interrupted.
• Potential TV interference: Some cordless telephones operate at frequencies
that may cause interference to TVs and VCRs. To minimize or prevent such
interference, do not place the telephone base of the cordless telephone near
or on top of a TV or VCR. If interference is experienced, moving the cordless
telephone farther away from the TV or VCR will often reduce or eliminate the
interference.
• Rechargeable batteries: This product contains nickel-metal hydride
rechargeable batteries. Exercise care in handling batteries in order not to
create a short circuit with conductive material such as rings, bracelets, and
keys. The battery or conductor may overheat and cause harm. Observe proper
polarity between the battery and the battery charger.
• Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a
safe manner. Do not burn or puncture. Like other batteries of this type, if burned
or punctured, they could release caustic material which could cause injury.
The RBRC™ Seal means that the manufacturer is voluntarily
participating in an industry program to collect and recycle
nickel-metal hydride rechargeable batteries when taken out
of service within the United States. These batteries may be
taken to a participating local retailer of replacement batteries
or recycling center. Or you may call 1 (800) 8-BATTERY for
locations accepting spent Ni-MH batteries.
25
Appendix
Important safety information
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones): Wireless
Technology Research, LLC (WTR), an independent research entity, led a
multidisciplinary evaluation of the interference between portable wireless
telephones and implanted cardiac pacemakers. Supported by the U.S. Food and
Drug Administration, WTR recommends to physicians that:
Pacemaker patients
• Should keep wireless telephones at least six inches from the pacemaker.
• Should NOT place wireless telephones directly over the pacemaker, such as in
a breast pocket, when it is turned ON.
• Should use the wireless telephone at the ear opposite the pacemaker.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from
other persons using wireless telephones.
Especially about telephone answering systems
Two-way recording: This unit does not sound warning beeps to inform the
other party that the call is being recorded. To ensure that you are in compliance
with any federal or state regulations regarding recording a telephone call, you
should start the recording process and then inform the other party that you are
recording the conversation.
SAVE THESE INSTRUCTIONS
26
Appendix
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical
requirements adopted by the Administrative Council for Terminal Attachments
(ACTA). The label on the back or bottom of this equipment contains, among other
things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be
provided to your telephone service provider upon request.
The plug and jack used to connect this equipment to premises wiring and the
telephone network must comply with the applicable Part 68 rules and technical
requirements adopted by ACTA. A compliant telephone cord and modular plug
is provided with this product. It is designed to be connected to a compatible
modular jack that is also compliant. An RJ11 jack should normally be used
for connecting to a single line and an RJ14 jack for two lines. See Installation
Instructions in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you
may connect to your telephone line and still have them ring when you are called.
The REN for this product is encoded as the 6th and 7th characters following the
US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all
areas, the sum of all RENs should be five (5.0) or less. For more information, please
contact your telephone service provider.
This equipment may not be used with Party Lines. If you have specially wired
alarm dialing equipment connected to your telephone line, ensure the connection
of this equipment does not disable your alarm equipment. If you have questions
about what will disable the alarm equipment, consult your telephone service
provider or a qualified installer.
If this equipment is malfunctioning, it must be unplugged from the modular
jack until the problem has been corrected. Repairs to this telephone equipment
can only be made by the manufacturer or its authorized agents. For repair
procedures, follow the instructions outlined under the Limited Warranty.
If this equipment is causing harm to the telephone network, the telephone
service provider may temporarily discontinue your telephone service. The
telephone service provider is required to notify you before interrupting service.
If advance notice is not practical, you will be notified as soon as possible. You
will be given the opportunity to correct the problem and the telephone service
provider is required to inform you of your right to file a complaint with the FCC.
Your telephone service provider may make changes in its facilities, equipment,
operation, or procedures that could affect the proper functioning of this product.
The telephone service provider is required to notify you if such changes are
planned.
If this product is equipped with a corded or cordless handset, it is hearing aid
compatible.
27
Appendix
FCC Part 68 and ACTA
If this product has memory dialing locations, you may choose to store emergency
telephone numbers (e.g., police, fire, medical) in these locations. If you do store or
test emergency numbers, please:
• Remain on the line and briefly explain the reason for the call before hanging up.
• Perform such activities in off-peak hours, such as early morning or late evening.
Industry Canada
Operation is subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any interference,
including interference that may cause undesired operation.
The term ‘’IC:‘’ before the certification/registration number only signifies that the
Industry Canada technical specifications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1B. The
REN is an indication of the maximum number of devices allowed to be connected
to a telephone interface. The termination on an interface may consist of any
combination of devices subject only to the requirement that the sum of the RENs
of all the devices does not exceed five.
This product meets the applicable Industry Canada technical specifications.
28
Appendix
FCC Part 15
This equipment has been tested and found to comply with the requirements for a
Class B digital device under Part 15 of the Federal Communications Commission
(FCC) rules.
These requirements are intended to provide reasonable protection against
harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur
in a particular installation.
If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly approved by the
party responsible for compliance could void the user’s authority to operate the
equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation. Privacy of communications may not be ensured
when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of
radio frequency energy that can be safely absorbed by a user or bystander
according to the intended usage of the product. This product has been tested
and found to comply with the FCC criteria. The handset may be safely held
against the ear of the user. The telephone base shall be installed and used such
that parts of the user’s body other than the hands are maintained at a distance
of approximately 20cm (8 inches) or more.
This Class B digital apparatus complies with Canadian ICES-003.
29
Appendix
Limited warranty
The AT&T brand is used under license - any repair, replacement or warranty
service, and all questions about this product should be directed to our website at
www.telephones.att.com or call 1 (800) 222-3111. In
Canada, dial 1 (866) 288-4268.
1. What does this limited warranty cover?
The manufacturer of this AT&T-branded product warrants to the holder of
a valid proof of purchase (“CONSUMER” or “you”) that the product and all
accessories provided in the sales package (“PRODUCT”) are free from defects
in material and workmanship, pursuant to the following terms and conditions,
when installed and used normally and in accordance with the PRODUCT
operating instructions. This limited warranty extends only to the CONSUMER
for products purchased and used in the United States of America and Canada.
2. What will be done if the PRODUCT is not free from defects in materials
and workmanship during the limited warranty period (“materially
defective PRODUCT”)?
During the limited warranty period, the manufacturer’s authorized service
representative repairs or replaces at the manufacturer’s option, without
charge, a materially defective PRODUCT. If the manufacturer repairs the
PRODUCT, they may use new or refurbished replacement parts. If the
manufacturer chooses to replace the PRODUCT, they may replace it with a
new or refurbished PRODUCT of the same or similar design. The manufacturer
retains the defective parts, modules, or equipment. Repair or replacement
of the PRODUCT, at the manufacturer’s option, is your exclusive remedy. The
manufacturer returns the repaired or replacement products to you in working
condition. You should expect the repair or replacement to take approximately
30 days.
3. How long is the limited warranty period?
The limited warranty period for the PRODUCT extends for ONE (1) YEAR from
the date of purchase. If the manufacturer repairs or replaces a materially
defective PRODUCT under the terms of this limited warranty, this limited
warranty also applies to repaired or replacement PRODUCT for a period of
either (a) 90 days from the date the repaired or replacement PRODUCT is
shipped to you or (b) the time remaining on the original one-year limited
warranty; whichever is longer.
4. What is not covered by this limited warranty?
This limited warranty does not cover:
• PRODUCT that has been subjected to misuse, accident, shipping or other
physical damage, improper installation, abnormal operation or handling,
neglect, inundation, fire, water, or other liquid intrusion; or
30
Appendix
Limited warranty
• PRODUCT that has been damaged due to repair, alteration, or modification
by anyone other than an authorized service representative of the
manufacturer; or
• PRODUCT to the extent that the problem experienced is caused by signal
conditions, network reliability or cable or antenna systems; or
• PRODUCT to the extent that the problem is caused by use with non-AT&T
accessories; or
• PRODUCT whose warranty/quality stickers, PRODUCT serial number plates
or electronic serial numbers have been removed, altered or rendered
illegible; or
• PRODUCT purchased, used, serviced, or shipped for repair from outside
the United States of America or Canada, or used for commercial or
institutional purposes (including but not limited to products used for rental
purposes); or
• PRODUCT returned without a valid proof of purchase (see item 6 below); or
• Charges for installation or setup, adjustment of customer controls, and
installation or repair of systems outside the unit.
5. How do you get warranty service?
To obtain warranty service in the United States of America, visit
www.telephones.att.com or call 1 (800) 222-3111.
In Canada, dial 1 (866) 288-4268. NOTE: Before calling for service,
please review the user’s manual. A check of the PRODUCT’s controls and
features might save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage
during transit and transportation and are responsible for delivery or handling
charges incurred in the transport of the PRODUCT(s) to the service location.
The manufacturer will return repaired or replaced PRODUCT under this
limited warranty. Transportation, delivery or handling charges are prepaid. The
manufacturer assumes no risk for damage or loss of the PRODUCT in transit.
If the PRODUCT failure is not covered by this limited warranty, or proof of
purchase does not meet the terms of this limited warranty, the manufacturer
notifies you and requests that you authorize the cost of repair prior to any
further repair activity. You must pay for the cost of repair and return shipping
costs for the repair of products that are not covered by this limited warranty.
31
Appendix
Limited warranty
6. What must you return with the PRODUCT to get warranty service?
You must:
a. Return the entire original package and contents including the PRODUCT
to the service location along with a description of the malfunction or
difficulty; and
b. Include a “valid proof of purchase” (sales receipt) identifying the PRODUCT
purchased (PRODUCT model) and the date of purchase or receipt; and
c. Provide your name, complete and correct mailing address, and telephone
number.
7. Other limitations
This warranty is the complete and exclusive agreement between you and the
manufacturer of this AT&T branded PRODUCT. It supersedes all other written
or oral communications related to this PRODUCT. The manufacturer provides
no other warranties for this PRODUCT. The warranty exclusively describes all
of the manufacturer’s responsibilities regarding the PRODUCT. There are no
other express warranties. No one is authorized to make modifications to this
limited warranty and you should not rely on any such modification.
State/Provincial Law Rights: This warranty gives you specific legal rights, and
you might also have other rights that vary from state to state or province to
province.
Limitations: Implied warranties, including those of fitness for a particular
purpose and merchantability (an unwritten warranty that the PRODUCT is
fit for ordinary use) are limited to one year from date of purchase. Some
states/provinces do not allow limitations on how long an implied warranty
lasts, so the above limitation might not apply to you. In no event shall the
manufacturer be liable for any indirect, special, incidental, consequential,
or similar damages (including, but not limited to lost profits or revenue,
inability to use the PRODUCT or other associated equipment, the cost of
substitute equipment, and claims by third parties) resulting from the use of
this PRODUCT. Some states/provinces do not allow the exclusion or limitation
of incidental or consequential damages, so the above limitation or exclusion
might not apply to you.
Please retain your original sales receipt as proof of purchase.
32
Appendix
Technical specifications
RF frequency band
1921.536MHz – 1928.448MHz
Channels
5
Operating temperature
32°F – 122°F
0°C – 50°C
Handset voltage
DC2.4V
Charger voltage
(AC adapter output)
AC6V @300mA
Operating times*
Talk time (handset): up to seven hours
Talk time (speakerphone): up to five hours
Standby: up to seven days
* Operating times vary depending on your actual use and the age of the battery.
DECT 6.0 digital technology
Telecommunications (DECT) 6.0 is a new frequency band that transmits your
voice across multiple channels. This technology provides superior quality of voice
and sound, high protection against wiretapping and better range than 2.4 GHz
and 5.8 GHz phone systems, while not interfering with wireless routers.
Telephone operating range
This cordless telephone operates within the maximum power allowed by the
Federal Communications Commission (FCC). Even so, this handset and telephone
base can communicate over only a certain distance — which can vary with the
locations of the telephone base and handset, the weather, and the construction
of your home or office.
33
www.telephones.att.com
Audio assist™ is a trademark of Advanced American Telephones.
© 2010 Advanced American Telephones. All Rights Reserved.
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219.
Printed in China. Issue 1 AT&T 03/10.