Apollo 1600 Troubleshooting guide

Gate Operators, Inc.
Model 1500 / 1600
Swing Gate Operator
CONTENTS
Safety Precautions ...................................................
2
Applications ..............................................................
3
Pre-Installation Checklist ........................................
4
Parts Identification ...................................................
5
Operator Installation ................................................
6-10
Pivot Arm Installation
Actuator Installation
Control Box Installation
Connecting the Actuator
Gate Bracket Installation
Limit Switch Adjustment
Control Board Connections
Control Board Adjustments
Push to Open Installation .......................................... 11
Radio Receiver Options ............................................. 12
Troubleshooting guide .............................................. 13-15
Warranty ....................................................................
1
16
SAFETY PRECAUTIONS
IMPORTANT - READ CAREFULLY BEFORE BEGINNING INSTALLATION
•
•
•
•
•
•
Read this installation manual completely prior to installation.
Installation should be performed by a professional installer.
Required welding should be performed by a qualified welder.
Should electricity be required, use a certified electrician only.
Any device that requires 120 Volts AC should be U.L. approved.
Review with the owner all safety concerns including:
⇒
⇒
⇒
⇒
⇒
⇒
⇒
⇒
•
•
•
•
Do not operate the gate unless area around gate is in full view.
Do not allow children or adults to “ride” on gate during operation.
Do not allow children to play in the gate area.
Periodically test the obstruction sensitivity to assure safe and
proper operation. Do not test sensitivity by standing between the
gate and the hinge or stop post.
Do not allow children to play with the gate controls.
The “CAUTION AUTOMATIC GATE” sign should be clearly visible
from both sides of the gate.
Always insure that the gate has closed securely before leaving
area.
Arrange with local fire and law enforcement for emergency access.
Recommend safety devices such as loop detectors, edge switches, and
beam detectors when applicable.
Install control devices such as keypads far enough away (5 feet or further)
from any moving parts of the operator and gate to prevent possible injury.
Always disconnect the battery or power source when making adjustments
or repairs to any part of the gate or operator.
All rollers should be covered to prevent injury.
2
APPLICATIONS
The Apollo Model 1500/1600 Swing Gate Operator is designed to handle swing
gates up to 14 feet in length and 400 pounds each. A professional fence or gate
dealer is recommended to assure proper installation. Apollo Gate Operators are
available only through qualified dealers with an outstanding reputation in the fence
and gate industry. These dealers will be able to recommend the proper equipment
for particular applications. Apollo Gate Operators are 12 Volt DC (Direct Current)
powered. A 12 Volt marine type battery with connecting posts located on the top is
recommended. There are several advantages with 12 Volt DC systems:
•
•
•
Low voltage virtually eliminates risk of electrical shock.
Battery powered operators provide up to 200 operations in the event of
power outages.
The battery may be recharged with a trickle charger or by solar energy
(eliminating the need for costly trenching to remote entrances).
If a trickle charger is used and a standard electrical outlet is not readily available, a
licensed electrician will be required for proper electrical hook up.
The following table should be used as a guide for capacity of operation of operators
only, additional options may reduce the the daily usage. Please note that the charge
capability of solar panels will vary with different geographical locations.
Charging Methods for Average Daily Usage
Model #
201
Daily Usage a 1-15
5 watt solar panel w/battery
16-30
31-60
61-120 121+
X
(2) 201
10 watts of solar panel w/battery
MSX20
20 watts of solar panel w/battery & regulator SRX6
MSX40
40 watts of solar panel w/battery & regulator SRX6
X
404
1.5 amp automatic charger w/battery
X
406
10 amp automatic charger w/battery
X
X
X
Note: Double the amount of solar panels for 1600 Dual Gate Operators.
3
PRE-INSTALLATION CHECKLIST
The following checklist should be used before beginning installation:
Verify that the proper operator has been selected for this application.
Verify proper installation and operation of the gate.
1. Are the hinges servicable?
2. Does the gate swing free and level?
3. Will the gate require a locking device?
4. Is the hinge and stop posts sturdy enough to handle the gate & operator?
Determine the general location of the operator, attachment points, and solar
panel (if used).
1. Is there a suitable location for the operator?
2.Can the solar panel (if used) be mounted in an unobstructed area facing
south (in the northern hemisphere)?
3. Will additional solar panel cable be required?
4. Is electricity available (if required)?
Consider safety and access options. Recommend if needed.
1. Will there be children or animals in the area?
2. Are safety loops, edge switches, or photo beam detectors required?
3. How can the gate be opened in emergencies?
4. How will visitors enter and exit?
5. Will vehicles (and trailers) have sufficient room off roadway to operate any
control devices such as keypads?
4
PARTS IDENTIFICATION
Actuator with 8’ cable
(slave actuator with 38’
cable supplied with 1600)
Control Box
Pivot Arm
(2 with 1600)
Gate Bracket
(2 with 1600)
Hardware Kit
(2 with 1600)
Bolt On Pivot Arm (optional)
(2 required with 1600)
CAUTION Signs (2 each)
(4 each with 1600)
Automatic Battery Charger (optional)
5 Watt Solar Panel & Bracket (optional)
(2 required with 1600)
5
OPERATOR INSTALLATION
STEP 1
PIVOT ARM INSTALLATION (standard pull to open)
Location of Pivot Point.
Notes:
PULL TO OPEN pulls gate open (actuator is extended when gate is in the closed position).
PUSH TO OPEN pushes the gate open (actuator is retracted when gate is in the closed
position).
For PUSH TO OPEN installations see page 11.
If a 400 Upgrade Kit is to be used, refer to the 400 instructions for pivot point location.
The following instructions provide up to 105o of swing.
Right Hand Swing
Left Hand Swing
Gate (closed)
Direction of
opening
13”
6”
13”
6”
Top View
Measurements are taken from
the center of the hinge.
Center Line of attachment
point for gate bracket
Vertical position
of pivot arm
1/2”
Pivot ArmMust be level
Front View
Hinge post
6
STEP 2
Actuator Installation
1/2” x 3 1/2” Hex Bolt
1/2” Washer
1/2” Lock Nut
Do not over tighten nut
STEP 3
Control Box Installation
Mount the control box within 4 feet of the pivot arm.
Use mounting hardware capable of supporting the
weight of the control box with the battery installed.
Mounting holes are not provided since mounting
surfaces will vary.
Set battery inside of control box with terminals
toward the front (Do not use any battery with side
STEP 4
Connecting the Actuator (s)
Connect actuator cable to the “MASTER” connector on the
control board.
If a 1600 is being installed and conduit is being used under
the drive (recommended), cut the slave (opposite side
where control box is mounted) actuator cable about 12”
from the white connector. Run the remaining cable across
the drive through conduit and up through the control box.
Cutoff any excess cable and splice the short piece back to
the cable. Connect to the “SLAVE” connector on the control
board.
Connect the RED power wire (s) to the battery positive ( + )
and the BLACK power wire (s) to the battery negative ( - )
7
STEP 5
GATE BRACKET INSTALLATION
Activate push button on the side of the control box and
extend the actuator until it stops (PULL TO OPEN
only, leave actuator retracted for PUSH TO OPEN).
WARNING: Do not let extension tube rotate as it
extends. Do not insert fingers or tools in the hole at
the end of the extension tube .
Align the hole in the end of the actuator extension tube
with the holes in the gate bracket and locate gate
bracket mounting position with the gate in the closed
position. Weld or bolt the gate bracket to the gate using
3/8” bolts, lock washers, and nuts.
1/2” x 3”
Bolt
1/2” Washer
(2 places)
Tip: Tack weld or C clamp at first if uncertain about
location. Run the unit through a complete cycle to
insure proper operation then mount permanently .
1/2” Lock Nut
Bolt the actuator to the gate bracket as shown.
Bracket should attach 52” - 54” from the center of the
hinge.
STEP 6
Limit Switch Adjustment
Cycle the operator and adjust limits as
required. If the operator opens
automatically after closing, extend less
until gate remains closed.
Remove limit switch end caps
Do not retract the extension tube too far
or the retract limit switch will not be
activated. (You can depress the Limit
Switch Test button on the 833/834 to
see when the actuator has reached it’s
limit)
Extend Limit Screw
1600 Adjustments
To Extend More
Turn Extend Limit
As you open and close the gates, you
will notice that the slave side moves 2-3 Screw CounterClockwise.
seconds slower than the master.
To Retract More
Turn Retract
Limit Screw
Clockwise
Tip: By welding stop tabs on the top
and bottom of the master side, the two
gates may now be adjusted so the slave
gate will close against the stop tabs of
the master gate and create enough
tension to prevent gates from moving
back and forth.
To Retract Less
Turn Retract
Limit Screw
CounterClockwise.
To Extend Less
Turn Extend
Limit Screw
Clockwise.
Retract Limit Screw
8
CONTROL BOARD CONNECTIONS #633/634
8 Pin White Connector (two on 634 Master & Slave)
7
8
5
6
3
4
1
2
1 ORANGE - Open Limit Input (Normally open unless gate is opened)
2 WHITE - Close Limit Input (Normally open unless gate is closed)
3 BLACK - Motor - Positive during open cycle, Negative during close cycle
4 RED - Motor - Negative during open cycle, Positive during close cycle
5 GREEN - Ground (Limit Switch Common)
6 Ground Not used
7 BLACK - Ground - Battery Negative
8 RED - Battery Positive (+12 VDC)
MASTER
7 Pin Black Connectors
!
1 Edge 1 Input
2 Edge 2 Input
3 Ground
4 Ground
5 Stop Input (N/C)
3 Button Control
6 Close Input (N/O)
7 Open Input (N/O)
8 Ground
9 Ground
10 Free Exit Input (Open only for telephone entry, probes, etc.)
11 Ground
12 Under Gate or Shadow Loop Input
13 Ground
14 Safety Loop or Photo Beam Input
3 Pin Black Connectors (3)
GND Ground
INP Input (Activates gate when momentarily connected to ground)
12V +12 Volt Output (For powering options - 2 Amps Max.)
Emergency Bypass Connector
Used when the control board is not functioning. Unplug the
motor harness from the Master (or Slave) Connector and
momentarily insert into the Emergency Bypass Connector to
open the gate. In the event the motor is not disconnected
quickly enough, the blue 15 amp fuse will protect the circuit
board from damage and should be replaced when the
original problem is fixed.
9
633/634 CONTROL BOARD ADJUSTMENTS
PROGRAM SWITCHES
Factory
Setting
Description
#1
ON
TIMER TO CLOSE - Automatically closes gate
ON - Close timer enabled OFF - Close timer disabled
#2
OFF
CURRENT SENSITIVITY OPTION - Delays current sensing from start
ON - 4 second delay OFF - 2 second delay
#3
ON
#4
OFF
#5
OFF
#6
OFF
#7
ON
#8
ON
#9
OFF
TIMER TO CLOSE OPTION
ON - timer to close works only when open limit switch is activated
OFF - timer to close works from any open gate position
DUAL CONTROL SLAVE OPTION
ON - disables slave side of dual board
OFF - enables slave side of dual board
DUAL CONTROL MASTER OPTION
ON - disables master side of dual board
OFF - Enables master side of dual board
MAXIMUM RUN TIMER OPTION
ON - stops and reverses gate if run timer times out before closing
OFF - stops gate if run timer times out before closing
MAXIMUM RUN TIMER VALUE
ON - 40 seconds
OFF -20 seconds
TIMER TO CLOSE VALUE
ON - 20 to 70 seconds (adjustable)
OFF - 10 to 35 seconds (adjustable)
OPEN, STOP, CLOSE CONTROL ENABLE
ON - allows for open, stop, close unit (optional) to operate gate
OFF - normal operation
(If 9 is on, terminals 4 & 5 must be normally closed for proper operation.)
TIMER TO CLOSE ADJUSTMENT
CLOSE
TIMER
Rotate clockwise to increase time before gate closes.
Rotate counter clockwise to decrease time before gate closes.
If program switch #3 is on, the gate must activate the open limit
switch in order for the timer to close to operate.
AUTO REVERSE SENSITIVITY
AUTO
REVERSE
SENSITIVITY
Rotate clockwise to decrease sensitivity (more force).
Rotate counter clockwise to increase sensitivity (less force).
WARNING: The AUTO REVERSE SENSITIVITY should be adjusted
to prevent injury in the event of someone being entrapped in the
gate. This feature should be periodically tested to assure proper
operation. Refer to SAFETY PRECAUTIONS.
Fuses
2 Amps
15 Amps
2 Amps
There are 4 standard automotive type fuses on the 633/634 circuit
board. The EMERGENCY BY-PASS plug is protected by a 15 Amp
fuse. The remaining three fuses (one for each of the 12 Volt outputs)
are 2 amp and may be replaced with 3 amp if necessary.
2 Amps
10
PUSH TO OPEN INSTALLATION
STEP 1
PIVOT ARM (s) INSTALLATION
Location of
pivot point
Direction of opening
Hinge post
Gate (closed)
6”
Both measurements are
taken from the center of
the hinge.
Top View
11”
Center Line of attachment
point for gate bracket
Vertical position of
pivot arm (s)
1/2”
Pivot arm must
be level
Front View
Hinge post
Rewiring actuator (s)
for push to open
Must be re-wired for proper operation
Strip back 6” of black sleeve from connector end of the actuator
cable. Cut and reconnect the white/orange and the red/black
motor wires as shown:
Red
Black
8 Pin Connector (s)
Red
Black
Green
White
Orange
11
Battery +
Battery Red
Black
Green
White
Orange
Continue with STEP 2, page 6
Gate Operators
RECEIVER OPTIONS
Do not confuse the receiver code switches with the red program switches on the gate control board.
Never set all code switches to the same position. Transmitters must match code switches for proper operation.
If power is taken directly from battery or connected as shown below, receiver should be configured for 12VDC
Multi-Code
12V
GND
GND
INP
INP
12V
12V
GND
GND
INP
INP
12V
12V
GND
GND
INP
INP
12V
12V
GND
GND
INP
INP
12V
12V
GND
GND
INP
INP
12V
red
INP
12V
gray
GND
INP
gray
GND
black
12V
Allister
white
black
red
Lift-Master
1
2
3
4
Genie
white
black
red
Heddolf
black
white
yellow
red
Linear
white/silver
common
n/o
white/gold
12
TROUBLESHOOTING OPERATOR & ACCESSORIES
Some troubleshooting will require a hand held multimeter. An inexpensive digital multimeter may be
purchased at Radio Shack or a local electric supply company. Refer to the owners manual for
instructions.
SYMPTOM
Gate opens OK but after closing, opens back up.
1. Excessive closing pressure on gate. Re-adjust the close limit switch on the actuator.
2. Automatic reverse sensitivity is set too sensitive. Re-adjust - CAUTION: Automatic reverse sensitivity
should be set sensitive enough to avoid injury.
3. Gate is mechanically binding. Disconnect actuator from gate and eliminate binding.
4. Battery voltage is too low. Battery voltage should be 12 to 14 volts under load. Check solar panel output or
battery charger output or re-evaluate usage.
5. Replace circuit board.
SYMPTOM
Gate moves only a few feet, then stops or reverses.
1. Battery voltage is too low. Battery voltage should be 12 to 14 volts under load. Check solar panel output or
battery charger output or reevaluate usage.
2. Gate is mechanically binding. Disconnect actuator from gate and eliminate binding.
3. Actuator extension tube is bent. Inspect for damage and replace extension tube if required.
4. Current sensitivity is adjusted too sensitive. Re-adjust current sensitivity.
5. Replace circuit board.
SYMPTOM
Gate surges too much. Does not run smooth.
1. Pivot arm is not ridged. Re-weld and/or brace pivot arm.
2. Bolts are loose. Snug all bolts. Pivot arm bolt should be snug but not tight.
3. Gate is too limber. Reinforce gate.
13
SYMPTOM
Gate will open using push button on side of box, but not with transmitter.
1. Code switches do not match. Check that the code switches in the transmitter and the receiver match.
2. Low or dead battery in transmitter. Replace battery.
3. Fuse blown on circuit board. Check fuses on gate control board.
4. Low battery in operator. Battery voltage should be 12 to 14 volts under load.
5. Replace receiver.
SYMPTOM
Transmitter works, but not very far.
Note: Transmission distances will vary according to terrain, obstructions, and electrical interference.
The normal range from inside a vehicle is 50-100 feet while 100-150 feet may be obtained from outside
the vehicle.
1. Low battery in transmitter. Replace battery.
2. Transmitter malfunctioning. Try a different transmitter.
3. Antenna not making good connection. Be sure center conductor of antenna is penetrating the female
connector on the side of the gate box.
4. Reception is being blocked. Raise the height of the antenna using a #244 antenna extension kit.
5. Replace receiver.
SYMPTOM
Gate randomly opens, closes, or stops for no reason.
1. Transmitter is stuck on. Check all transmitters, keypads, pushbuttons, etc. for a stuck button.
2. Transmitter and receiver code switches are all down, up, or in the middle. Change at least one switch
position in the transmitter and receiver.
3. Push button on side of control box is defective. Disconnect and test.
14
SYMPTOM
Gate will not open or close.
Disconnect the solar panel or charger and measure the battery voltage. Battery should read 12 or more volts and
never drop below 11 volts when operating.
Reset program switches to factory setting. # 1,# 3,# 7,# 8 ON, all others OFF.
RED & WHITE PROGRAM
SWITCHES
1 ON
2 off
3 ON
4 off
5 off
6 off
7 ON
8 ON
9 off
Disconnect all accessories from the circuit board - receivers, push buttons, keypads, loops, phones, intercoms, etc.
INP
12V
If the operator works, reconnect each accessory individually
starting with push button and test operation.
GND
Activate the operator by momentarily shorting GND to INP
on one of the three pin connectors.
Momentarily short
with a piece of wire
or needle nose.
Disconnect actuator from circuit board and inspect pins in the connector for damage or
poor connections.
Check for proper limit switch configuration (multimeter required) on the connector from
the actuator:
GATE IN OPEN POSITION .......Orange & Green wires are shorted, White & Green
are open.
GATE IN CLOSED POSITION .. White & Green wires are shorted, Orange & Green wires are open.
GATE IN MID TRAVEL............ White, Green, & Orange wires are open, no shorts.
Replace circuit board.
15
wires
LIMITED ONE-YEAR WARRANTY
Apollo products are warranted against defects for a period of 12
months from the date of purchase, providing recommended installation
procedures are followed. This warranty is in lieu of all other warranties
expressed or implied (some states do not allow limitations on how long an
implied warranty lasts, so this limitation may not apply to you) and shall be
considered void if damage was due to improper installation or use,
connection to improper power source, or if damage was caused by fire,
flood, or lightning. The manufacturer will not be responsible for any labor
charges incurred in the removal or replacement of defective parts.
In case of failure due to defective material or workmanship during the
warranty period, the defective part will be repaired or replaced at the
manufacturer’s option at no charge if returned freight prepaid. New or factory
rebuilt replacements may be used. Replacement parts are warranted for the
remaining portion of the original warranty period. The manufacturer will pay
standard ground freight on the return of repaired or replaced items in
warranty.
16