Seagate ST250LT003 - 9YG14C User`s guide

Aspire 5349, 5749 & 5749Z
SERVICEGUIDE
Revision History
Refer to the table below for the updates made to this service guide.
Date
Chapter
Updates
Service guide files and updates are available on the ACER/CSD Website. For more
information, go to http://csd.acer.com.tw.The information in this guide is subject to
change without notice.
Copyright
Copyright © 2011 by Acer Incorporated. All rights reserved. No part of this publication
may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated
into any language or computer language, in any form or by any means, electronic,
mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written
permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
There are no representations or warranties, either expressed or implied, with respect to
the contents hereof and specifically disclaims any warranties of merchantability or
fitness for any particular purpose. The software described in this manual is sold or
licensed "as is". Should the programs prove defective following their purchase, the
buyer (not the manufacturer, distributor, or its dealer) assumes the entire cost of all
necessary servicing, repair, and any incidental or consequential damages resulting from
any defect in the software.
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Conventions
The following conventions are used in this manual:
!
WARNING:
Indicates a potential for personal injury.
!
CAUTION:
Indicates a potential loss of data or damage to equipment.
+
IMPORTANT:
Indicates information that is important to know for the proper
completion of a procedure, choice of an option, or completing a task.
The following typographical conventions are used in this document:
Book titles, directory names, file names, path names, and program/process names are
shown in italics.
Example:
the DRS5 User's Guide
/usr/local/bin/fd
the /TPH15spool_M program
Computer output (text that represents information displayed on a computer screen, such as
menus, prompts, responses to input, and error messages) are shown in constant width.
Example:
[01] The server has been stopped
User input (text that represents information entered by a computer user, such as command
names, option letters, and words) are shown in constant width bold.
Variables contained within user input are shown in angle brackets (< >).
Example:
At the prompt, type run <file name> -m
Keyboard keys are shown in bold italics.
Example:
After entering data, press Enter.
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General Information
This service guide provides all technical information relating to the basic configuration
for Acer’s global product offering. To better fit local market requirements and enhance
product competitiveness, the regional office may have decided to extend the
functionality of a machine (such as add-on cards, modems, or extra memory capabilities).
These localized features are not covered in this generic service guide. In such cases,
contact the regional offices or the responsible personnel/channel to provide further
technical details.
When ordering FRU parts: Check the most up-to-date information available on the
Website. If, for whatever reason, a part number change is made, it may not be noted in
this printed service guide.
Acer-authorized Service Providers: The Acer office may have a different part number
code than those given in the FRU list in this service guide. A list must be provided by the
regional Acer office to order FRU parts for repair and service of customer machines.
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0
CHAPTER 1
Hardware Specifications
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Audio Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Storage Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Optical Media Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Privacy Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Webcam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Wireless and networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Dimension and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Power Adapter and Battery. . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Input and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
I/O Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Optional Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Eco-compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Notebook Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19
Windows Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20
Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21
Using the communication key* . . . . . . . . . . . . . . . . . . . . . . . 1-22
Specification Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24
Computer specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24
Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-25
Processor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-26
CPU Fan True Value Table (TJ100-CPU). . . . . . . . . . . . . . . . . 1-26
CPU Fan True Value Table (TJ85-CPU). . . . . . . . . . . . . . . . . . 1-27
System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-27
Memory Combinations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-28
Video Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-28
BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-28
LAN Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-29
Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-29
Hard Disk Drive (AVL components) . . . . . . . . . . . . . . . . . . . . 1-30
LED 15.6” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-31
LCD Inverter (not available with this model) . . . . . . . . . . . . 1-31
v
Display Supported Resolution (LCD Supported Resolution) 1-32
Display Supported Resolution (GPU Supported Resolution) 1-32
Mini Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-34
3G Card (not available in this model) . . . . . . . . . . . . . . . . . . 1-34
Audio Codec and Amplifier . . . . . . . . . . . . . . . . . . . . . . . . . 1-35
Audio Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-36
Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-36
VRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-37
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-37
AC Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-37
System Power Management . . . . . . . . . . . . . . . . . . . . . . . . . 1-38
Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-38
System LED Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-39
System DMA Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-39
System Interrupt Specification. . . . . . . . . . . . . . . . . . . . . . . . 1-40
System I/O Address Map. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-44
System I/O Address Map (Continued) . . . . . . . . . . . . . . . . . . 1-45
CHAPTER 2
System Utilities
BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Boot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Exit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
BIOS Flash Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
DOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17
WinFlash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18
Clearing BIOS Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Removing BIOS Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20
Removing Insyde HDD Password . . . . . . . . . . . . . . . . . . . . . . 2-22
Miscellaneous Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23
vi
Using DMITools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23
Using STUUID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-26
Using the LAN MAC EEPROM Utility . . . . . . . . . . . . . . . . . . . 2-27
Crisis Disk Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-28
CHAPTER 3
Machine Maintenance Procedures
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Recommended Equipment . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Maintenance Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Battery Pack Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Battery Pack Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Dummy Card Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Dummy Card Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Keyboard Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Keyboard Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
UpperCase Screws and FFC Removal . . . . . . . . . . . . . . . . . . . 3-12
UpperCase Screws and FFC Installation. . . . . . . . . . . . . . . . . 3-12
ODD (Optical Disk Drive) Module Removal . . . . . . . . . . . . . 3-13
ODD Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Base Cover Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Base Cover Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
USB Module Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
USB Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
HDD (Hard Disk Drive) Removal . . . . . . . . . . . . . . . . . . . . . . 3-18
Hard Disk Drive Installation . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
RTC (Real Time Clock) Battery Removal . . . . . . . . . . . . . . . . 3-20
RTC Battery Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
WLAN (Wireless Local Area Network) Module Removal . . . 3-21
WLAN Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
Bluetooth Module Removal. . . . . . . . . . . . . . . . . . . . . . . . . . 3-24
Bluetooth Module Installation . . . . . . . . . . . . . . . . . . . . . . . 3-25
Thermal Module Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26
Thermal Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . 3-27
Mainboard Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29
Mainboard Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-30
CPU (Central Processing Unit) Removal . . . . . . . . . . . . . . . . 3-31
CPU Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32
PCH (Platform Controller Hub) Removal. . . . . . . . . . . . . . . . 3-33
vii
PCH Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34
DIMM (Dual In-line Memory Module) Removal . . . . . . . . . . 3-35
DIMM Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36
Power Board Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-37
Power Board Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-38
DC-in Jack Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-39
DC-in Jack Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-40
Speakers Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-41
Speakers Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-41
LCD (Liquid Crystal Display) Module Removal . . . . . . . . . . . 3-42
LCD Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43
LCD Bezel Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-44
LCD Bezel Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-45
Camera Module Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-46
Camera Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . 3-47
LCD Panel Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-48
LCD Panel Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-49
LCD Hinge Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-50
LCD Hinge Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-50
LVDS Cable Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-51
LVDS Cable Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-52
CHAPTER 4
Troubleshooting
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Power On Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
No Display Issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Keyboard Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Touchpad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Internal Speaker Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Microphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
USB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
Other Functions Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
viii
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
Post Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
CHAPTER 5
Jumper and Connector Locations
Mainboard Jumper and Connector Locations . . . . . . . . . 5-3
Clearing Password Check and BIOS Recovery . . . . . . . . . 5-5
Clearing Password Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Clear CMOS Jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
BIOS Recovery by Crisis Disk. . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
CHAPTER 6
FRU (Field Replaceable Unit) List
Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Screw List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-16
CHAPTER 7
Model Definition and Configuration
Aspire 5349 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Aspire 5749Z . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Aspire 5749 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
CHAPTER 8
Test Compatible Components
Microsoft® Windows® 7 Environment Test . . . . . . . . . . . 8-4
CHAPTER 9
Online Support Information
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
ix
x
CHAPTER 1
Hardware Specifications
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Audio Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Storage Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Optical Media Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Privacy Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Webcam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Wireless and networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Dimension and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Power Adapter and Battery. . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Input and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
I/O Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
Optional Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
Eco-compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-9
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-10
Notebook Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-18
Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-19
Windows Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-20
Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-21
Using the communication key* . . . . . . . . . . . . . . . . . . . . . . . .1-22
Specification Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24
Computer specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Processor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CPU Fan True Value Table (TJ100-CPU) . . . . . . . . . . . . . . . . . . . . . . . . . . .
CPU Fan True Value Table (TJ85-CPU) . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Memory Combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Video Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
LAN Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hard Disk Drive (AVL components) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
LED 15.6”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
LCD Inverter (not available with this model) . . . . . . . . . . . . . . . . . . . . . .
Display Supported Resolution (LCD Supported Resolution) . . . . . . . . . .
Display Supported Resolution (GPU Supported Resolution) . . . . . . . . . .
Mini Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3G Card (not available in this model) . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Audio Codec and Amplifier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Audio Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1-2
1-24
1-25
1-26
1-26
1-27
1-27
1-28
1-28
1-28
1-29
1-29
1-30
1-31
1-31
1-32
1-32
1-34
1-34
1-35
1-36
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
VRAM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
USB Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AC Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Card Reader. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System LED Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System DMA Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System Interrupt Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System I/O Address Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System I/O Address Map (Continued) . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1-36
1-37
1-37
1-37
1-38
1-38
1-39
1-39
1-40
1-44
1-45
1-3
1-4
Hardware Specifications and Configurations
Features
0
Below is a summary of the computer’s features:
Operating System
Genuine
Windows® 7 Home Basic 64-bit
Genuine
Windows® 7 Home Premium 64-bit
0
Platform
0
Aspire 5349
0
Intel®
Celeron® processor B710/B800 (1 MB/2 MB L3 cache, 1.6 GHz/1.5 GHz, DDR3
1333 MHz, 35 W), supporting Intel® 64 architecture, Intel® Smart Cache
Mobile
Intel® HM65 Express Chipset
Aspire 5749
0
Intel®
Core™ i3-2310M/i3-2330M/i3-2350M processor (3 MB L3 cache,
2.10/2.20/2.30 GHz, DDR3 1333 MHz, 35 W), supporting Intel® 64 architecture,
Intel® Smart Cache
Mobile
Intel® HM65 Express Chipset
Aspire 5749Z
0
Intel®
Pentium® processor B940/B950/B960 (2 MB L3 cache, 2/2.10/2.20 GHz, DDR3
1333 MHz, 35 W), supporting Intel® 64 architecture, Intel® Smart Cache
Mobile
Intel® HM65 Express Chipset
System Memory
Dual-channel
0
DDR3 SDRAM support:
Up
to 4 GB of DDR3 system memory, upgradable to 8 GB using two soDIMM
modules
Display
0
15.6"
HD 1366 x 768 resolution, high-brightness (200-nit) Acer CineCrystal™
LED-backlit TFT LCD
Mercury-free,
16:9
environment-friendly
aspect ratio
Audio Subsystem
High-definition
0
audio support
Hardware Specifications and Configurations
1-5
Two
built-in stereo speakers
MS-Sound
Built-in
compatible
microphone
Graphics
0
Intel® HD Graphics with 128 MB of dedicated system memory, supporting Microsoft®
DirectX® 10.1
Dual
independent display support
16.7
million colors
External
VGA
resolution / refresh rates:6
port up to 2048 x 1536: 75 Hz
HDMI®
port up to 1920 x 1080: 60 Hz
MPEG-2/DVD
WMV9
decoding
(VC-1) and H.264 (AVC) decoding
HDMI®
(High-Definition Multimedia Interface) with HDCP (High-bandwidth
Digital Content Protection) support
Storage Subsystem
0
Hard disk drive:
250/320/500/640/750
GB or larger
2-in-1 card reader:
Supports
Secure Digital™ (SD) Card and MultiMediaCard™ (MMC)
Optical Media Drive
0
8X DVD-Super Multi double-layer drive:
Read:
24X CD-ROM, 24X CD-R, 24X CD-RW, 8X DVD-ROM, 8X DVD-R, 8X DVD+R,
6X DVD-ROM DL, 6X DVD-R DL, 6X DVD+R DL, 6X DVD-RW, 6X DVD+RW, 5X
DVD-RAM
Write:
24X CD-R, 16X CD-RW, 8X DVD-R, 8X DVD+R, 4X DVD-R DL, 4X DVD+R DL,
6X DVD-RW, 8X DVD+RW, 5X DVD-RAM
Privacy Control
BIOS
0
user, supervisor, HDD passwords
Kensington
lock slot
Webcam
0
Acer Video Conference, featuring:
Acer
1-6
Crystal Eye webcam
Hardware Specifications and Configurations
Wireless and networking
0
WLAN:
Acer
InviLink™ Nplify™ 802.11b/g/n Wi-Fi CERTIFIED™
Supporting
Acer SignalUp™ wireless technology
WPAN:
Bluetooth®
3.0+HS
Bluetooth®
2.0/2.1+EDR
LAN:
Fast
Ethernet, Wake-on-LAN ready
Dimension and Weight
0
Dimensions:
381
(W) x 253 (D) x 29.6/34.7 (H) mm (15 x 9.96 x 1.17/1.37 inches)
Weight:
2.4
kg (5.29 lbs.)10 with 6-cell battery pack
Power Adapter and Battery
0
ACPI 3.0 CPU power management standard: supports Standby and Hibernation
power-saving modes
Power adapter:
3-pin
65 W AC adapter:
95
(W) x 50 (D) x 25.4 (H) mm (3.74 x 1.96 x 1 inches)
216
g (0.47 lbs.)10 with 180 cm DC cable
Battery:
48.8
Wh 4400 mAh 6-cell Li-ion standard battery pack
Battery
life: 4 hours
ENERGY
STAR®
Hardware Specifications and Configurations
1-7
Input and Controls
0
Keyboard
103-/104-/107-key
Acer FineTip keyboard with independent standard numeric
keypad, international language support
Touchpad
Multi-gesture
touchpad, supporting two-finger scroll, pinch, rotate, flip
Media keys
Media control keys (printed on keyboard): play/pause, stop, previous, next, volume
up, volume down
I/O Ports
0
2-in-1
card reader (SD™, MMC)
Three
USB 2.0 ports
External
display (VGA) port
Headphone/speaker
Microphone-in
Ethernet
DC-in
jack
jack
(RJ-45) port
jack for AC adapter
HDMI®
port with HDCP support
Optional Items
1/2/4
GB DDR3 soDIMM module
6-cell
Li-ion battery pack
3-pin
65W AC adapter
0
Warranty
0
One-year
International Travelers Warranty (ITW)
Eco-compliance
Energy
0
Star
WEE
RoHS
Mercury
1-8
free
Hardware Specifications and Configurations
Environment
0
Temperature:
Operating:
41 F to 95 F (5 C to 35 C)
Non-operating:
Humidity
-4 F to 149 F (-20 C to 65 C)
(non-condensing):
Operating:
20% to 80%
Non-operating:
20% to 80%
Hardware Specifications and Configurations
1-9
Software
0
Productivity
Acer
Backup Manager
Acer
ePower Management
Acer
eRecovery Management
Adobe®
Flash® Player 10.1
Adobe®
Reader® 9.1
AUPEO!
(US only)
Bing™
Bar
Kobo™
(Canada only)
Microsoft®
Office Starter 2010: Includes limited-functionality Microsoft® Word
and Excel with advertising; no PowerPoint or Outlook. Buy Office 2010 to use the
full-featured software.
New
York Times Reader (US only)
NOOK
for PC (US only)
Norton™
Online Backup
Windows
Live™ Essentials
Security
McAfee®
Internet Security Suite Trial
MyWinLocker®
(except China, Hong Kong)
Multimedia
Acer
NTI
clear.fi
Media Maker™
Gaming
Oberon
GameZone (except US, Canada, China, Hong Kong, Korea)
WildTangent
®
(US, Canada only)
Communication and ISP
Acer
Crystal Eye
Microsoft®
Silverlight™
Skype™
Web links and utilities
Acer
Accessory Store (Belgium, France, Germany, Italy, Netherlands, Spain,
Sweden, UK only)
1-10
Acer
Identity Card
Acer
Registration
Acer
Updater
eBay®
shortcut 2009 (Canada, France, Germany, Italy, Mexico, Spain, UK, US only)
Netflix
shortcut (US only)
Hardware Specifications and Configurations
Notebook Tour
Figure 1-1.
Table 1-1.
#
Icon
0
Top ViewTop View
Top View
Item
Description
1
Integrated webcam
Web camera for video communication
(configuration may vary by model).
2
Display screen
Also called Liquid-Crystal Display (LCD), displays
computer output (configuration may vary by
model).
3
Power button
Turns the computer on and off.
4
Keyboard
For entering data into your computer.
5
Touchpad
Touch-sensitive pointing device which functions
like a computer mouse.
6
Click buttons (left and
right)
The left and right buttons function like the left
and right mouse buttons.
7
Microphone
Internal microphone for sound recording.
Hardware Specifications and Configurations
1-11
Table 1-1.
#
8
Top View
Icon
Item
Description
Power indicator
Indicates the computer's power status.
Battery indicator
Indicates the computer's battery status.
1. Charging: The light shows amber when the
battery is charging.
2. Fully charged: The light shows blue when in
AC mode.
9
Palmrest
Comfortable support area for your hands when
you use the computer.
10
Speaker
Delivers audio output
Note: Color option may depend on the model.
1-12
Hardware Specifications and Configurations
Figure 1-2.
Table 1-2.
#
1
Icon
Closed Front View
Closed Front View
Item
Description
Microphone jack
Accepts inputs from external microphones.
Headphone/
speaker/line-out
jack
Connects to audio line-out devices (e.g.,
speakers, headphones).
2-in-1 card reader
Accepts Secure Digital (SD),
MultiMediaCard (MMC).
Note: Push to remove/install the card. Only
onecard can operate at any given time.
Hardware Specifications and Configurations
1-13
Figure 1-3.
Table 1-3.
#
1
Rear View
Rear View
Icon
Item
Battery bay
Description
Houses the computer's battery pack.
Note: Your computer may be equipped with a different battery to the one in the
picture.
1-14
Hardware Specifications and Configurations
Figure 1-4.
Table 1-4.
#
Icon
Left View
Left View
Item
Description
1
DC-in jack
Connects to an AC adapter.
2
Ventilation slots
Enable the computer to stay cool,
even after prolonged use.
3
External display
(VGA) port
Connects to a display device (e.g., external
monitor, LCD projector).
4
Ethernet (RJ-45) port
Connects to an Ethernet 10/100 based
network.
5
HDMI port
Supports high-definition digital video
connections.
6
USB 2.0 port
Connects to USB 2.0 devices (e.g., USB mouse,
USB camera).
Hardware Specifications and Configurations
1-15
Figure 1-5.
Table 1-5.
#
Right View
Item
Description
1
USB 2.0 ports
Connect to USB 2.0 devices
(e.g., USB mouse, USB camera).
2
Optical drive
Internal optical drive; accepts CDs or DVDs.
3
Optical disk access
indicator
Lights up when the optical drive is active.
4
Optical drive eject
button
Ejects the optical disk from the drive.
5
Emergency eject hole
Ejects the optical drive tray when the computer
is turned off.
Note: Insert a paper clip to the emergency eject
hole to eject the optical drive tray when the
computer is off.
6
Kensington lock slot
Connects to a Kensington-compatible
computer security lock.
1-16
Icon
Right View
Hardware Specifications and Configurations
Figure 1-6.
Table 1-6.
#
Icon
Base View
Base View
Item
Description
1
Battery bay
Houses the computer's battery pack.
2
Battery lock
Locks the battery in position.
3
Ventilation slots
Enable the computer to stay cool, even after
prolonged use.
Note: Do not cover or obstruct the opening of
the fan.
4
Battery release latch
Releases the battery for removal.
Hardware Specifications and Configurations
1-17
Touchpad Basics
0
1
2
Figure 1-7.
Move
3
Touchpad
your finger across the Touchpad (1) to move the cursor.
Press
the left (2) and right (3) buttons located beneath the Touchpad to perform
selection and execution functions. These two buttons are the equivalent of the
left and right buttons on a mouse. Tapping on the Touchpad is the same as clicking
the left button.
Function
Main Touchpad (1)
Left Button (2)
Execute
Tap twice (at the same speed as
double-clicking a mouse button).
Quickly click
twice.
Select
Tap once.
Click once.
Drag
Tap twice (at the same speed as
double-clicking a mouse button);
rest your finger on the Touchpad
on the second tap and drag the
cursor.
Click and hold,
then use finger
on the Touchpad
to drag the
cursor.
Access context
menu
Right Button (3)
Click once.
NOTE:
When using the Touchpad, keep it - and fingers - dry and clean. The Touchpad is
sensitive to finger movement; hence, the lighter the touch, the better the response.
Tapping too hard will not increase the Touchpad’s responsiveness.
1-18
Hardware Specifications and Configurations
Using the Keyboard
0
The computer has a close-to-full-sized keyboard and an embedded numeric keypad,
separate cursor, lock, function and special keys.
Figure 1-8.
Keyboard Lock Keys
Lock Keys
0
The keyboard has three lock keys which can be toggled on and off.
Lock key
Description
Caps Lock
When Caps Lock is on, all alphabetic characters typed are in uppercase.
Num Lock
When Num Lock is on, the numeric keypad is activated.
Scroll Lock
<Fn> + <F12>
When Scroll Lock is on, the screen moves one line up or down when the
up or down arrow keys are pressed respectively. Scroll Lock does not work
with some applications.
Hardware Specifications and Configurations
1-19
Windows Keys
0
The keyboard has two keys that perform Windows-specific functions.

Windows Logo key

Application key
Key
Windows Logo
key
Description
Pressed alone, this key has the same effect as clicking on the Windows
Start button; it launches the Start menu. It can also be used with other
keys to provide a variety of functions.
Functions supported by Windows XP, Windows Vista, and
Windows 7:
<
>: Open or close the Start menu
<
> + <R>: Open the Run dialog box
<
> + <M>: Minimizes all windows
<SHIFT> + <
> + M: Undo minimize all windows
<
> + <F1>: Show the help window
<
> + <E>: Open Windows Explorer
<
> + <F>: Search for a file or folder
<
> + <D>: Show the desktop
<CTRL> + <
> + <F>: Search for computers (if you are on a network)
< > + <L>: Lock your computer (if you are connected to a network
domain), or switch users (if you're not connected to a network domain)
<CTRL> + < > + <TAB>: Moves focus from Start menu, to the Quick
Launch toolbar, to the system tray (use RIGHT ARROW or LEFT ARROW
to move focus to items on the Quick Launch toolbar and the system tray)
<
> + <TAB>: Cycle through programs on the taskbar
< > + <BREAK>: Display the System Properties dialog box
Functions supported by Windows XP:
Application key
1-20
<
> + <BREAK>: Show the System Properties dialog box
<
> + <U>: Open Ease of Access Center
This key has the same effect as clicking the right mouse button; it opens
the application's context menu.
Hardware Specifications and Configurations
Hotkeys
0
The computer employs hotkeys or key combinations to access most of the computer's
controls like screen brightness and volume output.
Figure 1-9.
Keyboard Hotkeys
To activate hotkeys, press and hold the <Fn> key before pressing the other key in the
hockey combination.
Hot key
Icon
Function
Description
<Fn> + <F3>
Communication
Enables/disables the computer’s
communication devices.
(Communication devices may
vary by configuration.)
<Fn> + <F4>
Sleep
Puts the computer in Sleep
mode.
<Fn> + <F5>
Display toggle
Switches display output
between the display screen,
external monitor (if connected)
and both.
<Fn> + <F6>
Display off
Turns the display screen
backlight off to save power.
Press any key to return.
<Fn> + <F7>
Touchpad toggle
Turns the touchpad on and off.
<Fn> + <F8>
Speaker toggle
Turns the speakers on and off.
<Fn> + <>
Brightness up
Increases the screen brightness.
<Fn> + <>
Brightness down
Decreases the screen
brightness.
Hardware Specifications and Configurations
1-21
Hot key
Icon
Function
Description
<Fn> + < >
Volume up
Increases the sound volume.
<Fn> + <>
Volume down
Decreases the sound volume.
<Fn> + <Home>
Play/Pause
Play or pause a selected media
file.
<Fn> + <Pg Up>
Stop
Stop playing the selected media
file.
<Fn> + <Pg Dn>
Previous
Return to the previous media
file.
<Fn> + <End>
Next
Jump to the next media file.
Using the communication key*
Here you can enable and disable the various wireless connectivity devices on your
computer.
Press <Fn> + <F3> to bring up the Launch Manager window panel.
A red toggle indicates the device is off. Click On to enable Wi-Fi/Bluetooth connection.
Click Off to disable connection.
* Communication devices may vary by model.
1-22
Hardware Specifications and Configurations
0
Figure 1-10.
Hardware Specifications and Configurations
P24
P24
P16
System Block Diagram
1-23
P22
HP Jack
USB12
P22
MIC Jack
P21
P21
SPK
REALTEK ALC271X
P21
DMIC
X'TAL
32.768KHz
Azalia
CLK
<PCH>
SPI
fifl
flfl
flfl
P26
P25
P26
P25
Keyboard
NPCE971
SPI ROM Touch Pad
P9
LPC
P8~P13
PCI-E
WPCE791/FLASH
(25mm X 25mm)
mBGA 989
5GT/s
(DA Type)
P25
Fan Driver
X'TAL
25MHz
5GT/s
PCI-Express Gen2
INT_HDMI
INT_LVDS
INT_CRT
X4 DMI interface
DMI
intel
PCI-E
X16
P4~P7
5GT/s
DMI
CougarPoint 0.7
FDI
CLK
Dual SPI ROM
RTC
P9
HDA
USB
SATA Gen2
SATA Gen3
2.7GT/s
FDI
(37.5mm X 37.5mm)
rPGA 988
4MB x1 (Basic ME+Braidwood)
USB 2.0
SATA1
SATA0
FDI interface
Dual Channel DDR III
1066 MHz
Audio CODEC
P23
Card Reader
USB8
CCD (Camera)
USB4
Bluetooth
USB1,3,9
USB 2.0 * 3
P20
ODD (SATA)
P20
HDD (SATA)
P14, 15
DDR III - SODIMM 1
DDR III - SODIMM 0
SandyBridge
DC 35W
<MCH Processor>
intel
iGFX Interfaces
DDR SYSTEM MEMORY
BLOCK DIAGRAM
PCIE-1
USB-13
PCIE-6
P27
P28
P29
P30
P19
HDMI
LVDS
CRT
P32
P31
X'TAL
25MHz
ATHEROS AR8158
10/100 LAN P18
MINI CARD
WLAN
RT8241DZ
+VCCSA
RT8207A
DDR3 +1.5_SUS
RT8238A
CPU +1.05V_VTT
ISL95835
CPU CORE PWR
RT8223M
3/5V SYS PWR
ISL88731
CHARGER
P33
P33
RJ45
P17
P16
P16
P18
P33
Thermal protect
discharger
HPA00835RTER
+1.8V
System Block Diagram
Specification Tables
0
Computer specifications
Item
Metric
Imperial
Dimensions
Length
381 mm
15 in
Width
253 mm
9.96 in
Height
(front to rear)
29.6/34.7 mm
1.17/1.37 in
Weight (equipped with
optical drive, flash drive,
and battery)
2.4 kg with 6-cell battery
5.29 lbs with 6-cell battery
Input power
Operating voltage
19V
Operating current
3.42A
Temperature
Operating (not writing to
optical disc)
5°C to 35°C
41°F to 95°F
Operating (writing to
optical disc)
5°C to 40°C
41°F to 104°F
Nonoperating
-20°C to 65°C
-4°F to 149°F
Relative humidity
Operating
20% to 80%
Nonoperating
20% to 80%
Maximum altitude (unpressurized)
Operating
-15 to 3,048m
-50 to 10,000ft
Nonoperating
-15 to 12,192m
-50 to 40,000ft
Shock
Operating
105G, 2 ms, half-sine
Nonoperating
220 G, 2 ms, half-sine
Random vibration
Operating
0.6G/5~500HZ/30min per axis
Nonoperating
1.5G/5~500HZ/30 min per axis
NOTE:
Applicable product safety standards specify thermal limits for plastic surfaces. The
computer operates well within this range of temperatures.
1-24
Hardware Specifications and Configurations
System Board Major Chips
Item
Specification
Core logic
Intel® Ibex-Peak
VGA
Integrated
LAN
Atheros AR8158L - Mega LAN solution.
S5 Wake on LAN.
USB 2.0
USB2.0 embedded in PCH
Super I/O controller
embedded
Bluetooth
Bluetooth 2.1 with EDR/BT3.0 supported
Wireless
Atheros HB125, Realtek RTL8188CE
PCMCIA
N/A
Audio codec
Realtek ALC271X
Card reader
2-in-1 Card Reader (SD/MMC)
eSata
N/A
Processor
Item
Specification
CPU type
Intel® Sandy Bridge series
CPU package
989 pins-rPGA socket
Core Logic
Intel® Ibex-Peak
Chipset
Mobile Intel® HM65 Express Chipset
Hardware Specifications and Configurations
1-25
Processor Specifications
Item
CPU
Speed
Cores/
Threads
(GHz)
Bus
Speed
Mfg
Tech
(FSB/
DMI/QBI
)
(nm)
Cache
Size
Package
Voltage
Core
i3-2310M
2.10
4
5 GT/s
32
3MB L3
BGA1023
1.05V~
1.1V
Core
i3-2330M
2.20
4
5 GT/s
32
3MB L3
BGA1023
1.05V~
1.1V
Core
i3-2350M
2.30
4
5 GT/s
32
3MB L3
BGA1023
1.05V~
1.1V
Pentium
B940
2
2
5 GT/s
32
2MB L3
rPGA988B
1.05V~
1.1V
Pentium
B950
2.10
2
5 GT/s
32
2MB L3
rPGA988B
1.05V~
1.1V
Pentium
B960
2.20
2
5 GT/s
32
2MB L3
rPGA988B
1.05V~
1.1V
Celeron
B710
1.6
1
5 GT/s
32
1MB L3
rPGA988B
1.05V~
1.1V
Celeron
B800
1.5
2
5 GT/s
32
2MB L3
rPGA988B
1.05V~
1.1V
CPU Fan True Value Table (TJ100-CPU)



1-26
Fan On (°C)
Fan Off (°C)
Fan Speed (RPM)
45
40
3150
58
52
3500
70
64
3850
80
75
4200
92
85
N/A
Throttling 50%: On =98C ; Off=95C
OS Shut down: 100C
H/W Shut down : 100C
Hardware Specifications and Configurations
CPU Fan True Value Table (TJ85-CPU)



Fan On (°C)
Fan Off (°C)
Fan Speed (RPM)
45
40
3150
58
52
3500
70
64
3850
78
74
4200
82
80
N/A
Throttling 50%: On =83C ; Off=81C
OS Shut down: 85C
H/W Shut down : 85C
System Memory
Item
Specification
Memory controller
Built in at CPU
Memory size
DDR3 1066MHz 1 GB, 2 GB, 4 GB
DIMM socket number
2 socket
Supports memory size per
socket
4 GB
Supports maximum memory size
8 GB
Supports DIMM type
SDRAM memory interface design
Supports DIMM Speed
800/1066/1333 SDRAM
Support DIMM voltage
1.5V
Supports DIMM package
Standard 204P
Hardware Specifications and Configurations
1-27
Memory Combinations
Slot 1 (MB)
Slot 2 (MB)
Total Memory (MB)
0
1024
1024
1024
0
1024
1024
1024
2048
0
2048
2048
2048
0
2048
2048
2048
4096
0
4096
4096
4096
0
4096
4096
4096
8192
Video Interface
Item
Specification
Chipset
NB Chipset Intel CS BD82HM65 B3 Huron River
Package
25 mm x 25 mm FCBGA (Mobile Only)
Interface
Intel® Flexible Display Interconnect (FDI)
Compatibility
Fully compliant with the electrical specifications
ANSI/TIA/EIA-644
Sampling rate
Fixed frequency 2.7 GT/s data rate
BIOS
Item
Specification
BIOS vendor
Insyde
BIOS Version
2.0
BIOS ROM type
EC, ME/BIOS
BIOS ROM size
128K/4MB
Features



1-28
Insyde code base
Flash ROM 4 MB
Support ISIPP
Hardware Specifications and Configurations
LAN Interface
Item
Specification
LAN Chipset
Atheros AR8158-BL1A-RL
LAN connector type
RJ45
LAN connector location
RJ45 at the left side
Features
Supports 10/100/1000
Keyboard
Item
Specification
Type
Acer FineTip keyboard
Total number of keypads
103-/104-/107-key
Windows logo key
Yes
Internal & external
keyboard work
simultaneously
Plug USB keyboard to the USB port directly: Yes
Features





Phantom key auto detect
Overlay numeric keypad
Supports independent pgdn/pgup/pgup/home/end keys
Supports reverse T cursor keys
Factory configurable different languages by OEM customer
Hardware Specifications and Configurations
1-29
Hard Disk Drive (AVL components)
Item
Specification
Vendor &
Model
Name
Toshiba
MK2559GSXP
WD
WD2500BPVT
-22JJ5T0
HGST
HTS543225A7
A384
Seagate
ST250LT003/9
YG14C-188
Toshiba
MK3259GSXP
WD
WD3200BPVT
-22JJ5T0
HGST
HTS543232A7
A384
Seagate
ST320LT020
Toshiba
MK5059GSXP
WD
WD
5000BPVT-22
HXZT3
HGST
HTS547550A9
E384
Seagate
ST9500325AS
Toshiba
MK6459GSXP
WD
WD6400BPVT
-22HXZT3
HGST
HTS547564A9
E384
Seagate
ST9640423AS
ST9640320AS
Toshiba
MK7559GSXP
WD
WD750BPVT22HXZT3
HGST
HTS547575A9
E384
Seagate
ST9750423AS
Capacity
(GB)
250
320
500
640
750
Bytes per
sector
Data heads
4k
2
2
3/4
4
4
1
1
2
2
2
Drive Format
Disks
Spindle
speed
(RPM)
5400
Performance Specifications
Buffer size
8MB
Interface
SATA
3.0
Fast data
transfer
rate
(Gbits / sec,
max)
Media data
transfer
rate
(Mbytes/sec
max)
953, 1044
994, 1044,
872, 1175
1144, 838,
1305, 1175
996, 1130,
1363
DC Power Requirements
Voltage
tolerance
1-30
5V ±5%
Hardware Specifications and Configurations
LED 15.6”
Item
Specification
Vendor & Model name
AUO B156XW02
SAMSUNG LTN156AT02-A11
SAMSUNG LTN156AT24-A01
LPL P156WH2-TLEA
LPL LP156WH4-TLA1
CMO N156B6-L0B
Screen Diagonal (mm)
396
Active Area (mm)
222.72 X128.28 344.232 X 193.536
Display resolution (pixels)
1366 X 768
Pixel Pitch (mm)
0.252 X 0.252
Typical White Luminance (cd/m2)
also called Brightness
220 typ. (5 points average)
190 min. (5 points average)
Contrast Ratio
500 typ
Response Time (Optical Rise
Time/Fall Time) msec
8 typ /16Max
Typical Power Consumption
(watt)
2.816 max. (Include Logic and Blu power)
Weight (without inverter)
450 max.
Physical Size (mm)
359 (L) x 210 (W) x 5.5 (D)
Electrical Interface
1 channel LVDS
Viewing Angle (degree)
Horizontal (Right)
CR = 10 (Left)
Vertical (Upper)
CR = 10 (Lower)
40 min / 45 typ
40 min / 45 typ
10 min / 15 typ
30 min / 35 typ
LCD Inverter (not available with this model)
Item
Specification
Vendor & Model name
Brightness conditions
Input voltage (v)
Input current (mA)
Output voltage (V, RMS)
Output current (mA, RMS)
Output voltage frequency
(KHz)
Hardware Specifications and Configurations
1-31
Display Supported Resolution (LCD Supported Resolution)
Resolution
16 bits
32 bits
Intel
1280x720p/60Hz 16:9
Yes
Yes
Yes
1366x768p/60Hz 16:9
Yes
Yes
Yes
Graphics Controller
Item
VGA Chip
Specification
Integrated graphics; Intel HD Graphics 3000
Supports




For SKUs with graphics, carries display traffic from the
GPU in the processor to the legacy display connectors in
the PCH.
DisplayPort standard.
Two independent links - one for each display pipe.
Four unidirectional downstream differential transmitter
pairs:


Scalable down to 3X, 2X, or 1X based on actual display
bandwidth requirements
 Fixed frequency 2.7 GT/s data rate
Two sideband signals for Display synchronization:
FDI_FSYNC and FDI_LSYNC (Frame and Line
Synchronization)
One Interrupt signal used for various interrupts from the
PCH:




 FDI_INT signal shared by both Intel FDI Links
PCH supports end-to-end lane reversal across both links
Common 100-MHz reference clock is sent to both
processor and PCH
Display Supported Resolution (GPU Supported Resolution)
Resolution
16 bits
32 bits
Intel
800x600p/60Hz
Yes
Yes
Yes
1024x600p/60Hz
Yes
Yes
Yes
1280x600p/60Hz
Yes
Yes
Yes
1280x720p/60Hz
Yes
Yes
Yes
1280x768p/60Hz
Yes
Yes
Yes
1360x768p/60Hz
Yes
Yes
Yes
1366x768p/60Hz
Yes
Yes
Yes
1-32
Hardware Specifications and Configurations
Bluetooth Interface
Item
Chipset
Specifications
Atheros BU22
Broadcom BCM
20702
Data
through
put
Protocol
Broadcom BCM
2070
Atheros BU12
TX 1.2Mbits/sec, RX 1.2Mbits/sec
3.0 + EDR
3.0 + EDR
Interfac
e
3.0 + EDR
3.0 + EDR
USB 2.0
Connect
or type
6 pin connector
6 pin connector
6 pin JST
SM06B-XSRK-ETB
6 pin narrow
pitch connector
Supporte
d
protocol
3.0
3.0
3.0
3.0
Bluetooth Module
Item
Controller
Feature
Specifications
Atheros BU22








Controller
Feature
Broadcom BCM 20702







Controller
Single-chip Bluetooth v4.0 solution
USB 2.0 full-speed device interface, supporting Device
Firmware Upgrade (DFU)
I²C or SPI interface, supporting external EEPROM and
serial flash devices
1.2V linear voltage regulator (LDO)
Integrated 32-bit CPU with 128 KByte data RAM and 512
KByte program ROM
On-chip low power oscillator
On-chip one-time programmable (OTP) memory
Standard USB HCI interface
Bluetooth 4.0 + EDR compliant
Programmable output power control
Supports mobile and PC applications
Point-to-multipoint operation
USB 2.0 compliant interface
Etched PCB antenna
Ultra-low power consumption
Broadcom BCM 2070
Hardware Specifications and Configurations
1-33
Item
Features
Specifications





Controller
Bluetooth 3.0 compliant
Point-to-multipoint operation
External USB interface for data
Onboard antenna and SMA RF connector
Coexistence support
Atheros BU12
Features









Single-chip Bluetooth v2.1/3.0+EDR integrated solution
USB 2.0 full-speed device interface, supporting Device
Firmware Upgrade
(DFU)
SPI interface supports external serial flash devices
Two on-chip 1.2V linear voltage regulators
Integrated 32-bit CPU with 32KB data RAM and 256KB
program RAM
On-board PLL
On-chip low power oscillator (LPO)
Standard USB HCI interface
Camera
Item
Specification
Vendor & Model
Liteon 0.3MB
LT7675AL
Suyin 0.3MB
SY_7675_AL
Chicony 0.3MB
CH_7675_AL
Type
CMOS image
sensor with VGA
CMOS image sensor
OV7675
CMOS image sensor
with VGA
Mini Card
Item
Specification
Number supported
1
Features
1 mini card slot (for WLAN or WLAN/WiMax)
3G Card (not available in this model)
Item
Specification
Features
1-34
Hardware Specifications and Configurations
Audio Codec and Amplifier
Item
Audio
Controller
Features
Specification
Realtek ALC271X


























Meets WLP (Windows Logo Program) requirements for Windows XP,
Vista and Windows 7
98dB Signal-to-Noise Ratio (A-weighting) for DAC output
90dB Signal-to-Noise Ratio (A-weighting) for ADC output
4-channel DAC supports 16/20/24-bit PCM format for indepent two
stereo channel or 2.1 audio playback
4-channel ADC supports 16/20/24-bit PCM format for indepent two
stereo channel audio inputs
All DACs support 44.1k/48k/96k/192kHz sample rate
All ADCs support 44.1k/48k/96k/192kHz sample rate
S/PDIF-OUT support 16/20/24-bit format and 44.1/48/88.2/96/192kHz
rate
Supports MONO line level output
Supports external PCBEEP input and built-in digital BEEP generator
Software selectable 2.5V/3.2V VREFOUT as bias voltage for analog
microphone input
Programmable +12/+24/+36dB boot gain for analog microphone input
Supports stereo digital microphone input
Programmable boost gain and volume control for digital microphone
input
Built-in headphone amplifiers for port-C (LINE1) and port-I(HP OUT)
Headphone amplifier for port-I does not require DC blocking
capacitors
Two jack detection pins each designed to detect up to 4 jacks, and
S/PDIF-OUT jack detection is supported
EAPD (External Amplifier Power Down) is supported
Supports Anti-pop mode when analog power AVDD is on and digital
power is off
Power support: 3.3V digital core power: 1.5V~3.3V digital IO power for
HDA link; 3.0V~5.5V analog power; 4.5V~5.5V power stage voltage
Enhanced power management features for normal operation and
standby mode
Stereo Bridge-Tied Load Class-D amplifier at port-D has 2Watt (rms)/4
Ohms per channel output
Short circuit and thermal overload protection for Class-D amplifier
Class D amplifier has high pass filter with programmable Cut-Off
frequency (10Hz~900Hz) to prevent low frequency signal damage
speaker
Class D amplifier output with slew rate and spread spectrum control to
improve EMI performance
Independent left and right channel of output power limiter
(25%~100% power range) to protect speaker
Hardware Specifications and Configurations
1-35
Item
Specification



Intel low power ECR compliant: supports power status control, jack
detection, and wake-up event in D3 mode
Built in a 5V-to-4.5V linear regulator with 60db PSRR to power analog
circuitry
48-pin QFN ‘Green’ package
Audio Interface
Item
Specification
Audio Controller
Realtek ALC271X
Audio onboard or optional
On board
Mono or Stereo
Mono
Resolution
Support 16/24bit PCM
Compatibility
HD audio Interface
Sampling rate
Sample rate up to 192Khz resolution VSR (Variable
Sampling Rate)
Internal microphone
Yes
Internal speaker/quantity
Yes/(1.2W speakers x2)
Wireless Module 802.11b/g/n
Item
Specification
Chipset
Atheros
HB95
Atheros
HGB125
Broadcom
4313
Intel Crane
Peak
Realtek
RTL8188CE
Data
throughput
11-54 Mbps,
up to 300
Mbps for
Draft-N
11-54 Mbps,
up to 300
Mbps for
Draft-N
11-54 Mbps,
up to 300
Mbps for
Draft-N
11-54 Mbps,
up to 300
Mbps for
Draft-N
11-54 Mbps,
up to 300
Mbps for
Draft-N
Protocol
b, g, n
b, g, n
b, g, n
b, g, n
a, g, n
Interface
PCI-E
PCI-E
PCI-E
PCI-E
PCI-E
Battery
Item
Specification
Vendor & Model name
Sanyo AS10D31, Sony AS10D41, Panasonic AS10D51,
Samsung AS10D61, Simplo AS10D, LGC AS10D
Battery Type
Lithium-Ion
Pack capacity
4400mAh
Number of battery cell
6
Package configuration
MSOP-8L, MSOP-8S
1-36
Hardware Specifications and Configurations
VRAM
Item
Specification
Chipset
N/A (Shared memory only)
Memory size
N/A
Interface
N/A
USB Port
Item
Specification
USB compliance level
Universal Serial Bus 2.0
EHCI
2
Number of USB port(s)
3
Location
1 left side, 2 right side
Output Current
1.05V
AC Adapter
Item
Specification
Input rating
100-240V~1.7A(1,7A) 50-60Hz
Maximum input AC current
1.7 Amps
Inrush current
264 Vac (Cold/Hot start) No damage; meet fuse and bridge
diode I2t de-rating.
Efficiency
Meets EPA 2.0 level V requirement. The adapter efficiency
shall be more than 87%, that is the average value of 25%,
50%, 75% and 100% load with both 115Vac/60Hz and
230Vac/50Hz input voltage condition.
Hardware Specifications and Configurations
1-37
System Power Management
Item
Specification
Mech. Off (G3)
Al devices in the system are turned off completely.
Soft Off (G2/S5)
OS initiated shutdown. All devices in the system are turned
off completely.
Working (G0/S0)
Individual devices such as the CPU and hard disc may be
power managed in this state.
Suspend to RAM (S3)





Save to Disk (S4)
CPU set power down
VGA Suspend
Audio Power Down
Hard Disk Power Down
Super I/O Low Power mode
Also called Hibernation Mode. System saves all system states
and data onto the disc prior to power off the whole system.
Card Reader
Item
Specification
Chipset
AU6435A51-GDL-GR
Package
LQFP
Maximum supported size
16G
Features













1-38
Fully compatible with USB2.0 High Speed and backward
compatible with USB1.1 specifications
Supports multiple flash card interfaces, including
SD/MMC.
Supports single LUN
48-pin LQFP lead-free/Halogen-free/RoHS compliant
package is available.
Complies with USB Device Class Definition for Mass
Storage and Bulk-Transport V1.0
Complies with Secure Digital Card (SD) specification up to
ver. 3.0(SDXC)
Support UHS (SRD-50/DDR-50) operation mode.
Complies with MultiMedia Card (MMC) specification up to
ver. 4.4 and supports 8-bit data bus.
Complies with Memory Stick (MS) specification up to ver.
1.43
Complies with Memory Stick PRO (MS_Pro) specification
up to ver. 1.05
Complies with Memory Stick PRO-HG (MS PRO-HG)
specification up to ver. 1.03 and supports 8-bit data bus.
Complies with Memory Stick Interface Guideline for PC
peripheral devices with Memory Stick Slot ver. 1.16-00
Complies with xD-Picture Card (xD) specification up to ver.
1.2
Hardware Specifications and Configurations
System LED Indicator
Item
Specification
Lock

Caps Lock on = Blue
System state

Blue color on: System on
Blue color and amber color off: System off
Amber color on: S3


HDD access state
N/A
Wireless state
Wifi on = Amber
Power button backlight


Battery state


Blue color solid on: System on
Blue color off: System off
Full charging = Blue
Battery charging = Amber
System DMA Specification
Legacy Mode
Power Management
DMA0
N/A
DMA1
N/A
DMA2
N/A
DMA3
N/A
DMA4
Direct memory access controller
DMA5
N/A
DMA6
N/A
DMA7
N/A
*ExpressCard controller can use DMA 1, 2, or 5.
Hardware Specifications and Configurations
1-39
System Interrupt Specification
Hardware IRQ
System Function
IRQ00
System timer
IRQ01
Standard PS/2 Keyboard
IRQ07
Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller
- 1C22
IRQ08
System CMOS/real-time clock
IRQ12
Synaptics PS/2 Port Touchpad
IRQ13
Numeric data processor
IRQ16




Atheros AR8152/8158 PCI-E Fast Etherent Controller (NDIS
6.20)
Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced
Host Controller - 1C2D
Intel(R) 6 Series/C200 Series Chipset Family PCI Express
Root Port 6 - 1C1A
Intel(R) Management Engine Interface
IRQ17
Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root
Port 1 - 1C10
IRQ19
Intel(R) Mobile Express Chipset SATA AHCI Controller
IRQ22
High Definition Audio Controller
IRQ23
Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced
Host Controller - 1C26
IRQ81
Microsoft ACPI-Compliant System
IRQ82
Microsoft ACPI-Compliant System
IRQ83
Microsoft ACPI-Compliant System
IRQ84
Microsoft ACPI-Compliant System
IRQ85
Microsoft ACPI-Compliant System
IRQ86
Microsoft ACPI-Compliant System
IRQ87
Microsoft ACPI-Compliant System
IRQ88
Microsoft ACPI-Compliant System
IRQ89
Microsoft ACPI-Compliant System
IRQ90
Microsoft ACPI-Compliant System
IRQ91
Microsoft ACPI-Compliant System
IRQ92
Microsoft ACPI-Compliant System
IRQ93
Microsoft ACPI-Compliant System
IRQ94
Microsoft ACPI-Compliant System
IRQ95
Microsoft ACPI-Compliant System
1-40
Hardware Specifications and Configurations
Hardware IRQ
System Function
IRQ96
Microsoft ACPI-Compliant System
IRQ97
Microsoft ACPI-Compliant System
IRQ98
Microsoft ACPI-Compliant System
IRQ99
Microsoft ACPI-Compliant System
IRQ100
Microsoft ACPI-Compliant System
IRQ101
Microsoft ACPI-Compliant System
IRQ102
Microsoft ACPI-Compliant System
IRQ103
Microsoft ACPI-Compliant System
IRQ104
Microsoft ACPI-Compliant System
IRQ105
Microsoft ACPI-Compliant System
IRQ106
Microsoft ACPI-Compliant System
IRQ107
Microsoft ACPI-Compliant System
IRQ108
Microsoft ACPI-Compliant System
IRQ109
Microsoft ACPI-Compliant System
IRQ110
Microsoft ACPI-Compliant System
IRQ111
Microsoft ACPI-Compliant System
IRQ112
Microsoft ACPI-Compliant System
IRQ113
Microsoft ACPI-Compliant System
IRQ114
Microsoft ACPI-Compliant System
IRQ115
Microsoft ACPI-Compliant System
IRQ116
Microsoft ACPI-Compliant System
IRQ117
Microsoft ACPI-Compliant System
IRQ118
Microsoft ACPI-Compliant System
IRQ119
Microsoft ACPI-Compliant System
IRQ120
Microsoft ACPI-Compliant System
IRQ121
Microsoft ACPI-Compliant System
IRQ122
Microsoft ACPI-Compliant System
IRQ123
Microsoft ACPI-Compliant System
IRQ124
Microsoft ACPI-Compliant System
IRQ125
Microsoft ACPI-Compliant System
IRQ126
Microsoft ACPI-Compliant System
IRQ127
Microsoft ACPI-Compliant System
IRQ128
Microsoft ACPI-Compliant System
Hardware Specifications and Configurations
1-41
Hardware IRQ
System Function
IRQ129
Microsoft ACPI-Compliant System
IRQ130
Microsoft ACPI-Compliant System
IRQ131
Microsoft ACPI-Compliant System
IRQ132
Microsoft ACPI-Compliant System
IRQ133
Microsoft ACPI-Compliant System
IRQ134
Microsoft ACPI-Compliant System
IRQ135
Microsoft ACPI-Compliant System
IRQ136
Microsoft ACPI-Compliant System
IRQ137
Microsoft ACPI-Compliant System
IRQ138
Microsoft ACPI-Compliant System
IRQ139
Microsoft ACPI-Compliant System
IRQ140
Microsoft ACPI-Compliant System
IRQ141
Microsoft ACPI-Compliant System
IRQ142
Microsoft ACPI-Compliant System
IRQ143
Microsoft ACPI-Compliant System
IRQ144
Microsoft ACPI-Compliant System
IRQ145
Microsoft ACPI-Compliant System
IRQ146
Microsoft ACPI-Compliant System
IRQ147
Microsoft ACPI-Compliant System
IRQ148
Microsoft ACPI-Compliant System
IRQ149
Microsoft ACPI-Compliant System
IRQ150
Microsoft ACPI-Compliant System
IRQ151
Microsoft ACPI-Compliant System
IRQ152
Microsoft ACPI-Compliant System
IRQ153
Microsoft ACPI-Compliant System
IRQ154
Microsoft ACPI-Compliant System
IRQ155
Microsoft ACPI-Compliant System
IRQ156
Microsoft ACPI-Compliant System
IRQ157
Microsoft ACPI-Compliant System
IRQ158
Microsoft ACPI-Compliant System
IRQ159
Microsoft ACPI-Compliant System
IRQ160
Microsoft ACPI-Compliant System
IRQ161
Microsoft ACPI-Compliant System
1-42
Hardware Specifications and Configurations
Hardware IRQ
System Function
IRQ162
Microsoft ACPI-Compliant System
IRQ163
Microsoft ACPI-Compliant System
IRQ164
Microsoft ACPI-Compliant System
IRQ165
Microsoft ACPI-Compliant System
IRQ166
Microsoft ACPI-Compliant System
IRQ167
Microsoft ACPI-Compliant System
IRQ168
Microsoft ACPI-Compliant System
IRQ169
Microsoft ACPI-Compliant System
IRQ170
Microsoft ACPI-Compliant System
IRQ171
Microsoft ACPI-Compliant System
IRQ172
Microsoft ACPI-Compliant System
IRQ173
Microsoft ACPI-Compliant System
IRQ174
Microsoft ACPI-Compliant System
IRQ175
Microsoft ACPI-Compliant System
IRQ176
Microsoft ACPI-Compliant System
IRQ177
Microsoft ACPI-Compliant System
IRQ178
Microsoft ACPI-Compliant System
IRQ179
Microsoft ACPI-Compliant System
IRQ180
Microsoft ACPI-Compliant System
IRQ181
Microsoft ACPI-Compliant System
IRQ182
Microsoft ACPI-Compliant System
IRQ183
Microsoft ACPI-Compliant System
IRQ184
Microsoft ACPI-Compliant System
IRQ185
Microsoft ACPI-Compliant System
IRQ186
Microsoft ACPI-Compliant System
IRQ187
Microsoft ACPI-Compliant System
IRQ188
Microsoft ACPI-Compliant System
IRQ189
Microsoft ACPI-Compliant System
IRQ190
Microsoft ACPI-Compliant System
IRQ-2
Intel(R) Centrino(R) Wireless-N100
IRQ-3
Intel(R) HD Graphics Family
Hardware Specifications and Configurations
1-43
System I/O Address Map
I/O address (hex)
System Function (shipping configuration)
0000 - 001F
Direct memory access controller
0000 - 0CF7
PCI bus
0020 - 0021
Programmable interrupt controller
0024 - 0025
Programmable interrupt controller
0028 - 0029
Programmable interrupt controller
002C - 002D
Programmable interrupt controller
002E - 002F
Motherboard resources
0030 - 0031
Programmable interrupt controller
0034 - 0035
Programmable interrupt controller
0038 - 0039
Programmable interrupt controller
003C - 003D
Programmable interrupt controller
0040 - 0043
System timer
004E - 004F
Motherboard resources
0050 - 0053
System timer
0060 - 0060
Standard PS/2 Keyboard
0061 - 0061
Motherboard resources
0062 - 0062
Microsoft ACPI-Compliant Embedded
0063 - 0063
Motherboard resources
0064 - 0064
Standard PS/2 Keyboard
0065 - 0065
Motherboard resources
0066 - 0066
Microsoft ACPI-Compliant Embedded
0067 - 0067
Motherboard resources
0070 - 0070
Motherboard resources
0070 - 0077
System CMOS/real time clock
0080 - 0080
Motherboard resources
0081 - 0091
Direct memory access controller
0092 - 0092
Motherboard resources
0093 - 009F
Direct memory access controller
00A0 - 00A1
Programmable interrupt controller
00A4 - 00A5
Programmable interrupt controller
00A8 - 00A9
Programmable interrupt controller
00AC - 00AD
Programmable interrupt controller
1-44
Hardware Specifications and Configurations
System I/O Address Map (Continued)
I/O address (hex)
System Function (shipping configuration)
00B0 - 00B1
Programmable interrupt controller
00B2 - 00B3
Motherboard resources
00B4 - 00B5
Programmable interrupt controller
00B8 - 00B9
Programmable interrupt controller
00BC - 00BD
Programmable interrupt controller
00C0 - 00DF
Direct memory access controller
00F0 - 00F0
Numeric data processor
03B0 - 03BB
Intel(R) HD Graphics Family
03C0 - 03DF
Intel(R) HD Graphics Family
0400 - 0453
Motherboard resources
0454 - 0457
Motherboard resources
0458 - 047F
Motherboard resources
04D0 - 04D1
Programmable interrupt controller
0500 - 057F
Motherboard resources
0680 - 069F
Motherboard resources
0D00 - FFFF
PCI bus
1000 - 100F
Motherboard resources
1010 - 1013
Motherboard resources
164E -164F
Motherboard resources
2000 - 2FFF
Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port
6 - 1C1A
3000 - 307F
Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)
3000 - 3FFF
Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port
1 - 1C10
4000 - 403F
Intel(R) HD Graphics Family
4040 - 405F
Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller 1C22
4060 - 407F
Intel(R) Mobile Express Chipset SATA AHCI Controller
4080 - 4087
Intel(R) Mobile Express Chipset SATA AHCI Controller
4088 - 408F
Intel(R) Mobile Express Chipset SATA AHCI Controller
4049 - 4093
Intel(R) Mobile Express Chipset SATA AHCI Controller
4094 - 4097
Intel(R) Mobile Express Chipset SATA AHCI Controller
FFFF - FFFF
Motherboard resources
Hardware Specifications and Configurations
1-45
1-46
Hardware Specifications and Configurations
CHAPTER 2
System Utilities
BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3
BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4
Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-9
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13
Boot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-14
Exit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-15
BIOS Flash Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
DOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-17
WinFlash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-18
Clearing BIOS Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Removing BIOS Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-20
Removing Insyde HDD Password . . . . . . . . . . . . . . . . . . . . . . .2-22
Miscellaneous Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23
Using DMITools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-23
Using STUUID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-26
Using the LAN MAC EEPROM Utility . . . . . . . . . . . . . . . . . . . .2-27
Crisis Disk Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-28
2-2
System Utilities
BIOS Setup Utility
0
This utility is a hardware configuration program built into a computer’s BIOS (Basic
Input/Output System).
The utility is pre-configured and optimized so most users do not need to run it. If
configuration problems occur, the setup utility may need to be run. Refer to Chapter 4,
Troubleshooting when a problem arises.
To activate the utility, press F2 during POST (power-on self-test) when prompted at the
bottom of screen.
The default parameter of F12 Boot Menu is set to Disabled. To change the boot
device without entering BIOS Setup Utility, set the parameter to Enabled.
To change the boot device without entering the BIOS SETUP, press F12 during POST to
enter the multi-boot menu.
Navigating the BIOS Utility
0
Six menu options are:
Information
Main
Security
Boot
Exit
To navigate through the following:
Menu
Item
- use the left and right arrow keys
- use the up and down arrow keys
Change
Exit
parameter value - press F5 or F6.
- Press Esc
Load
default settings - press F9. Press F10 to save changes and exit BIOS Setup
Utility
NOTE:
NOTE:
Parameter values can be changed if enclosed in square brackets open the
DIMM door open the DIMM door[ ]. Navigation keys appear at the bottom
of the screen. Read parameter help carefully when making changes to
parameter values. Parameter help is found in the Item Specific Help area of
the screen.
NOTE:
NOTE:
System information is subject to specific models.
System Utilities
2-3
BIOS
0
The following is a description of the tabs found on the InsydeH20 BIOS Setup Utility
screen:
NOTE:
NOTE:
The screens provided are for reference only. Actual values may differ by model.
Information
0
The Information tab shows a summary of computer hardware information.
Figure 2-1.
BIOS Information
Table 2-1 describes the parameters shown in Figure 2-1
Table 2-1.
BIOS Information
Parameter
2-4
Description
CPU Type
CPU (central processing unit) type and speed of system
CPU Speed
Speed of the CPU
HDD Model Name
Model name of HDD (hard disk drive) installed on primary IDE
master
HDD Serial Number
Serial number of HDD installed on primary IDE master
ATAPI Model Name
Model name of ATAPI (Advanced Technology Attachment with
Packet Interface)
System BIOS Version
System BIOS version
VGA BIOS Version
VGA (video graphics array) firmware version of system
System Utilities
Table 2-1.
BIOS Information (Continued)
Parameter
Description
Serial Number
Serial number of unit
Asset Tag Number
Asset tag number of system
Product Name
Product name of the system
Manufacturer Name
Manufacturer of system
UUID
Universally Unique Identifier
System Utilities
2-5
Main
0
The Main tab allows the user to set system time and date, enable or disable boot option
and enable or disable recovery.
Figure 2-2.
BIOS Main
Table 2-2 describes the parameters shown in Figure 2-2.
Table 2-2.
Parameter
2-6
BIOS Main
Description
Format/Option
System Time
BIOS system time in 24-hour format
Format: HH:MM:SS
(hour:minute:second)
System Date
BIOS system date
Format MM/DD/YYYY
(month/day/year)
Total Memory
Total memory available
N/A
Video Memory
Available memory for video
N/A
Quiet Boot
Shows OEM (original equipment
manufacturer) screen during system boot
instead of traditional POST screen
Option: Enabled or
Disabled
Network Boot
Option to boot system from LAN (local area
network)
Option: Enabled or
Disabled
F12 Boot Menu
Option to use boot menu during POST
Option: Enabled or
Disabled
D2D Recovery
Option to use D2D Recovery function
Option: Enabled or
Disabled
System Utilities
Table 2-2.
Parameter
SATA Mode
System Utilities
BIOS Main (Continued)
Description
Option to set SATA controller mode
Format/Option
Option: AHCI or IDE
2-7
Advanced
0
The Advanced tab shows the configuration of system settings, including:
Boot
configuration
Peripheral
IDE
configuration
Thermal
Video
ACPI
configuration
configuration
Chipset
PCI
configuration
configuration
table/feature control
express configuration
Extended
ICC
Use - and ¯ keys to select an item.
Figure 2-3.
2-8
BIOS Advanced
System Utilities
Security
0
The Security tab shows parameters that safeguard and protect the computer from
unauthorized use.
Figure 2-4.
BIOS Security
Table 2-3 describes the parameters shown in Figure 2-4.
Table 2-3.
BIOS Security
Parameter
Description
Option
Supervisor Password Is
Supervisor password setting
Clear or Set
User Password Is
User password setting
Clear or Set
HDD Password Is
HDD password setting
Clear or Set
Set Supervisor Password
Option to set supervisor password
N/A
Set User Password
Option to set user password
N/A
Set HDD Password
Option to set HDD password
N/A
Password on Boot
Shows if password is required during system
boot
Disabled or
Enabled
!
CAUTION:
If Power-on-Password authentication is
enabled, the BIOS password can only be
cleared by initiating the Crisis Disk Recovery
procedure. Refer to Crisis Disk Recovery.
System Utilities
2-9
NOTE:
NOTE:
When prompted to enter password, three attempts are allowed before
system halts. Resetting BIOS password may require computer be returned
to dealer.
Setting a Password
0
Perform the following to set user or supervisor passwords:
1. Use the  and keys to highlight the Set Supervisor Password parameter and
press Enter. The Set Supervisor Password dialog box appears.
NOTE:
NOTE:
To change an existing password, refer to Changing a Password.
Figure 2-5.
Set Supervisor Password
2. Type a new password in the Enter New Password field. Passwords are not case
sensitive and the length must not exceed 12 alphanumeric characters (A-Z, a-z, 0-9).
Retype the password in the Confirm New Password field.
+
IMPORTANT:
Use care when typing a password. Characters do not appear on the
screen.
3. Press Enter. After setting the password, the computer sets the User Password
parameter to Set.
NOTE:
NOTE:
Password on Boot must be set to Enabled to activate password feature.
4. Press F10 to save changes and exit BIOS Setup Utility.
Removing a Password
0
Perform the following:
1. Use the  and  keys to highlight Set Supervisor Password and press Enter. The
Set Supervisor Password dialog box appears:
Figure 2-6.
2-10
Set Supervisor Password
System Utilities
2. Type current password in Enter Current Password field and press Enter.
3. Press Enter twice without typing anything in Enter New Password and Confirm
New Password fields. Computer will set Supervisor Password parameter to
Clear.
4. Press F10 to save changes and exit the BIOS Setup Utility.
Changing a Password
0
1. Use the  and keys to highlight Set Supervisor Password and press Enter. The
Set Supervisor Password dialog box appears.
Figure 2-7.
Set Supervisor Password
2. Type current password in Enter Current Password field and press Enter.
3. Type new password in Enter New Password field. Retype new password in
Confirm New Password field.
4. Press Enter. Computer sets Supervisor Password parameter to Set.
NOTE:
NOTE:
Password on Boot must be set to Enabled to activate the password feature.
5. Press F10 to save changes and exit BIOS Setup Utility.
If the verification is OK, the screen will show as follows.
Figure 2-8.
Setup Notice
The password setting is complete after the user presses Enter.
If the password entered does not match the current password, the screen shows the
Setup Warning dialog. (Figure 2-9)
System Utilities
2-11
Figure 2-9.
Setup Warning: Invalid Password
If new password and confirm new password strings do not match, the Setup Warning
dialog appears (Figure 2-10).
Figure 2-10.
2-12
Setup Warning: Passwords Do Not Match
System Utilities
Power
0
The power tab allows you to change the various power settings.
Figure 2-11.
BIOS Power
Table 2-4 describes the parameters shown in Figure 2-11.
Table 2-4.
BIOS Power
Parameter
Description
Advanced CPU Control
Set CPU parameters
Platform Power
Management
Shows power settings
Break Event
Shows break events
System Utilities
2-13
Boot
0
The Boot tab allows changes to the order of boot devices used to load the operating
system. Bootable devices include the:
USB
diskette drives
Onboard
DVD
hard disk drive
drive in the module bay
Use  and  keys to select a device and press F5 or F6 to change the value.
Figure 2-12.
2-14
BIOS Boot
System Utilities
Exit
0
The Exit tab allows users to save or discard changes and quit the BIOS Setup Utility.
Figure 2-13.
BIOS Exit
Table 2-5 describes the parameters in Figure 2-13.
Table 2-5.
Exit Parameters
Parameter
Description
Exit Saving Changes
Exit BIOS utility and save setup item changes to system.
Exit Discarding Changes
Exit BIOS utility without saving setup item changes to system.
Load Setup Defaults
Load default values for all setup items.
Discard Changes
Load previous values of all setup items.
Save Changes
Save setup item changes without exiting BIOS utility.
System Utilities
2-15
BIOS Flash Utilities
0
BIOS Flash memory updates are required for the following conditions:
New
versions of system programs
New
features or options
Restore
a BIOS when it becomes corrupted.
Use the Flash utility to update the system BIOS Flash ROM.
NOTE:
NOTE:
If a Crisis Recovery Disc is not available, create one before Flash utility is used.
NOTE:
NOTE:
Do not install memory related drivers (XMS, EMS, DPMI) when Flash is used.
NOTE:
NOTE:
Use AC adaptor power supply when running Flash utility. If battery pack does not
contain power to finish loading BIOS Flash, do not boot system.
Perform the following to run Flash.
1. Prepare a bootable USB HDD.
2. Copy ZQR_101.exe to bootable USB HDD.
3. Boot system from bootable USB HDD.
NOTE:
NOTE:
Flash utility has auto execution function.
2-16
System Utilities
DOS Flash Utility
0
Perform the following to use the DOS Flash Utility:
1. Press F2 during boot to enter Setup Menu.
2. Select Boot Menu to modify boot priority order.
Example: If using USB HDD to Update BIOS, move USB HDD to position 1.
Figure 2-14.
BIOS Boot
3. Copy ZQR_101.exe to a bootable USB HDD.
4. Insert the USB HDD and reboot computer.
5. Execute ZQR_101.exe to update BIOS. Flash process begins as shown in Figure 2-15.
6. Flash is complete when the message, Flash Programming Complete is shown.
System will restart automatically when finished.
NOTE:
NOTE:
If AC power is not connected, the following message is shown (Figure 2-15). Plug
in the AC power to continue.
Figure 2-15.
System Utilities
AC Power Warning
2-17
WinFlash Utility
0
Perform the following to use the WinFlash Utility:
1. Double-click WinFlash executable (ZQR_101W.exe).
2. Click OK to begin update. A progress screen is shown. (Figure 2-16)
Figure 2-16. InsydeFlash
2-18
System Utilities
Clearing BIOS Passwords
!
0
CAUTION:
If Power-on Password authentication is enabled, the BIOS password can only
be cleared by initiating the Crisis Disk Recovery procedure or flashing the
BIOS. See Crisis Disk Recovery.
This section provides details about removing HDD/BIOS passwords.
Clear the BIOS Password as follows:
NOTE:
NOTE:
If the BIOC password is incorrectly entered three times, an error is generated.
(Figure 2-17)
Figure 2-17.
Password Error Status
To reset the BIOS password, perform the following:
1. Press any key to exit the menu.
2. In DOS mode, execute ClearSubPw.exe.
76776356
Figure 2-18. Clear BIOS Password
System Utilities
2-19
Removing BIOS Passwords
0
(Hardware method) To clear User or Supervisor passwords, remove lower cover and use a
metal instrument to short the CMOS jumper.
1
2
Figure 2-19.
Table 2-6.
CMOS Jumper
CMOS Jumper
Item
Description
1
Clear CMOS Jumper
2
Clear CMOS Jumper
(Software method) If wrong supervisor password is entered three times, the message
System will halt! is displayed on screen.
Figure 2-20.
2-20
Supervisor Password Error
System Utilities
If user is unable to obtain correct password then it must be removed. There are two
methods to do this.
Method 1:
0
If BIOS menu item Power on Password is set to Enabled, then Crisis Recovery disc
must be used.
Method 2:
0
If BIOS menu item Power on Password is set to Disabled.
1. Boot to DOS and execute ClearSuPw.exe. (Figure 2-21)
Figure 2-21.
Clear Supervisor Password Utility
2. When message Clear the SU Pws completely is displayed, supervisor password
has been removed.
System Utilities
2-21
Removing Insyde HDD Password
0
Clear the BIOS Password as follows:
To reset the BIOS password, perform the following:
1. When the user keys in the wrong password three times, the system reports the error
code:
Figure 2-22.
Unlock Password Prompt
2. In DOS mode, execute UnlockHD.exe XXXXX (where XXXX is the Unlock password
error code; example here is 76776356). The exe will generate an unlock password
(example here is 69654998).
Figure 2-23.
UnlockHD.exe
3. The exe will generate a unlock password. Enter this password at the prompt.
Figure 2-24.
2-22
Enter Unlock Password
System Utilities
Miscellaneous Tools
0
Using DMITools
0
The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM
(Electrically Erasable Programmable Read-Only Memory). Used in the DMI pool for
hardware management.
When the BIOS shows Verifying DMI pool data, it is checking that the table
correlates with the hardware before sending information to the operating system
(Windows, etc.).
To update the DMI Pool, perform the following:
1. Boot to DOS.
2. Execute qdmi301.exe. To execute a specific function, select the associated menu number.
Figure 2-25.
System Utilities
DMI Tools Main Menu Screen
2-23
3. Press 1 to modify the asset tag key.
Figure 2-26.
Asset Tag Menu Item
4. Press 2 to modify the product number key.
Figure 2-27.
2-24
Product Name Menu Item
System Utilities
5. Press 3 to modify serial number key.
Figure 2-28.
Serial Number Menu Item
6. Press 4 to modify the 1394 GUID number key.
Figure 2-29.
1394 GUID Number Menu Item
7. Press 0 to exit.
System Utilities
2-25
8. At the command prompt, type VEEPROM to write any changes in the data to the EEPROM.
Figure 2-30.
NOTE:
VEEPROM Command Prompt
NOTE:
When using any of the write options, restart the system to make the new
DMI data effective.
Using STUUID
0
To use STUUID, perform the following:
1. Copy stuuid20.exe to a bootable USB drive.
2. Boot to DOS.
3. Execute stuuid20 q.
4. Execute stuuid20 s X YY where X is the PCI bus and YY is the device ID.
Figure 2-31.
2-26
STUUID
System Utilities
Using the LAN MAC EEPROM Utility
0
Perform the following steps to write MAC (Media Access Control) information to
EEPROM:
Use LAN.BAT utility to write MAC values to EEPROM under DOS mode.
1. Get into a MS-DOS prompt and enter ipconfig /all to get ‘MAC address’ (MAC address
is the 16 digit number given as Physical Address ).
2. Run the LAN.BAT file.
3. Enter the ’MAC address’ to write MAC values. Flash process begins as shown as
follow:
Enter the MAC ID - Samle: 001636XXXXXX(_________): 00269E230844
Please waiting for EEPROM data filling
………
………
Please waiting for EEPROM data comparing
………
Current MAC ID of ESN EEPROM : 00269E230844
Compare ACER & OEM S/N of ESN EEPROM : PASS
4. Flash is completed when the message, Compare ACER & OEM S/N of ESN EEPROM:
PASS, is shown.
5. At the command prompt, run VEEPROM.EXE to write any changes in the data to the
EEPROM.
6. Reboot the system when the process has completed.
System Utilities
2-27
Crisis Disk Recovery
0
1. Plug in the USB flash disk.
2. Select the Fast Format option and click Start. Then click Next.
3. Click Format and then Exit to complete the operation.
4. Copy the ZQR.fd file to the USB flash disk root directory and rename to BIOS.fd.
NOTE:
NOTE:
Do not place any other *.fd files to the USB flash disk root directory.
5. Plug in the USB Flash Disk without AC plug.
6. Press Fn + Esc keys and hold them down utnil the power led turns offs (about 1-2
seconds).
7. Press Power button and the system will enter crisis mode to flash the BIOS.
2-28
System Utilities
CHAPTER 3
Machine Maintenance Procedures
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Recommended Equipment . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Maintenance Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Battery Pack Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8
Battery Pack Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8
Dummy Card Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-9
Dummy Card Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-9
Keyboard Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10
Keyboard Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11
UpperCase Screws and FFC Removal . . . . . . . . . . . . . . . . . . . .3-12
UpperCase Screws and FFC Installation. . . . . . . . . . . . . . . . . .3-12
ODD (Optical Disk Drive) Module Removal . . . . . . . . . . . . . .3-13
ODD Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-14
Base Cover Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-15
Base Cover Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-15
USB Module Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-16
USB Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-17
HDD (Hard Disk Drive) Removal . . . . . . . . . . . . . . . . . . . . . . .3-18
Hard Disk Drive Installation . . . . . . . . . . . . . . . . . . . . . . . . . . .3-19
RTC (Real Time Clock) Battery Removal . . . . . . . . . . . . . . . . .3-20
RTC Battery Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-20
WLAN (Wireless Local Area Network) Module Removal . . . .3-21
WLAN Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . .3-23
Bluetooth Module Removal. . . . . . . . . . . . . . . . . . . . . . . . . . .3-24
Bluetooth Module Installation . . . . . . . . . . . . . . . . . . . . . . . .3-25
Thermal Module Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-26
Thermal Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . .3-27
Mainboard Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-29
Mainboard Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-30
CPU (Central Processing Unit) Removal . . . . . . . . . . . . . . . . .3-31
CPU Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-32
PCH (Platform Controller Hub) Removal. . . . . . . . . . . . . . . . .3-33
PCH Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-34
DIMM (Dual In-line Memory Module) Removal . . . . . . . . . . .3-35
DIMM Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-36
Power Board Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-37
Power Board Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-38
DC-in Jack Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-39
DC-in Jack Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-40
Speakers Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-41
Speakers Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-41
LCD (Liquid Crystal Display) Module Removal . . . . . . . . . . . .3-42
3-2
LCD Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-43
LCD Bezel Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-44
LCD Bezel Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-45
Camera Module Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-46
Camera Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . .3-47
LCD Panel Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-48
LCD Panel Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-49
LCD Hinge Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-50
LCD Hinge Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-50
LVDS Cable Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-51
LVDS Cable Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-52
3-3
3-4
Machine Maintenance Procedures
Introduction
0
This chapter contains general information about the computer, a list of tools needed to
do the required maintenance and step by step procedures on how to remove and install
components from the computer.
General Information
0
The product previews seen in the following procedures may not represent the final
product color or configuration. Cable paths and positioning may also differ from the
actual model. During the removal and installation of components, make sure all
available cable channels and clips are used and that the cables are installed in the same
position.
All prerequisites must be completed prior to starting maintenance.
Recommended Equipment
0
The following equipment are recommended to do the following maintenance
procedures:
Wrist
Flat
grounding strap and conductive mat
screwdriver
Philips
screwdriver
Plastic
tweezers
Flat
Table 3-1.
plastic pry
Screw List
Size
Quantity
Acer Part No.
M2.5*6.0
24
MM25060IL69
M2.5*3.5
6
MM25035ICI4
M2.0*3.0
18
MS20030ILX1
M2.5*4.0
6
MM25040IL60
M2.0*5.0
4
MS20050I028
M3.0*3.5
2
MS30035I354
Machine Maintenance Procedures
3-5
Maintenance Flowchart
0
The flowchart in Figure 3-1 shows a graphic representation of the module removal and
installation sequences. It shows information on what components may need to be
removed and installed during servicing.
Battery
Dummy
card
Keyboard
Speaker cable
Power FFC
Touchpad FFC
ODD
module
Base cover
USB module
HDD
module
WLAN
module
Bluetooth
module
Thermal
module
Mainboard
CPU
PCH
Lower case
DIMM
module
Power board
DC-in Jack
LCD module
Speaker
LCD bezel
Camera
LCD panel
LCD hinge
Figure 3-1.
3-6
LVDS cable
Maintenance Flow
Machine Maintenance Procedures
Getting Started
0
Flowchart Figure 3-1 identifies sections for the removal and install sequence. Follow the
order of the sequence to avoid damage to any of the hardware components.
Do the following prior to starting any maintenance procedures:
1. Remove power (A) from the system and peripherals.
2. Remove all cables from system.
A
Figure 3-2.
AC Adapter Outlet
3. Put system on a stable work surface.
Machine Maintenance Procedures
3-7
Battery Pack Removal
0
1. Place computer on flat surface, battery side up.
2. Push battery lock/unlock latch (A) to unlock position (Figure 3-3).
3. Push and hold battery release latch (B) to release position (Figure 3-3).
4. Lift battery pack (C) from battery bay (Figure 3-3).
C
A
B
Figure 3-3.
+
Battery
IMPORTANT:
Follow local regulations for battery (C) disposal (Figure 3-3).
Battery Pack Installation
0
1. Hold latch (B) in release position and install battery (C) (Figure 3-3).
2. Lock battery lock/unlock latch (A) (Figure 3-3).
3-8
Machine Maintenance Procedures
Dummy Card Removal
0
1. Push the dummy card (A) in to release it from the spring latch (Figure 3-4).
2. Remove the dummy card (A) (Figure 3-4).
A
Figure 3-4.
Dummy Card
Dummy Card Installation
0
1. Insert the dummy card (A) (Figure 3-4).
2. Push the card until the spring latch locks.
Machine Maintenance Procedures
3-9
Keyboard Removal
0
Prerequisite:
Battery Pack Removal
1. Release six (6) latches from the keyboard (Figure 3-5).
Figure 3-5.
Keyboard Latches
2. Turn the keyboard over so that the keys are face down on the upper case (C)
(Figure 3-6).
3. Disconnect the keyboard FPC (A) from the mainboard connector (B) (Figure 3-6).
B
A
C
Figure 3-6.
3-10
Keyboard FPC
Machine Maintenance Procedures
!
CAUTION:
Keyboard FPC (Flexible Printed Circuit) can be damaged if removed while the
mainboard connector is locked.
Keyboard Installation
0
1. Put the keyboard face down on the upper case (C). Refer to Figure 3-6.
2. Connect the keyboard FPC (A) to the mainboard connector (B). Refer to Figure 3-6.
3. Turn the keyboard over and align the keyboard with the indentation in the upper
cover.
4. Press down to secure the latches on the upper cover. Refer to Figure 3-5.
5. Install the battery.
Machine Maintenance Procedures
3-11
UpperCase Screws and FFC Removal
0
Prerequisite:
Keyboard Removal
1. Disconnect the touchpad cable (A), speaker cable (B) and power cable (C)
(Figure 3-7).
A
B
C
Figure 3-7.
Base Cover Screw Removal
2. Remove the four (4) screws from the upper case (Figure 3-7).
UpperCase Screws and FFC Installation
0
3. Secure the four (4) screws. Refer to Figure 3-7.
4. Connect the touchpad cable, speaker cable and the power cable.
5. Install the keyboard.
ID
Red
Call
out
3-12
Size
M2.5*3.5
Quantity
Screw Type
4
Machine Maintenance Procedures
ODD (Optical Disk Drive) Module Removal
0
Prerequisite:
Battery Pack Removal
1. Remove one (1) screw (A) from lower cover (Figure 3-8).
A
B
Figure 3-8.
ODD Module in Lower Cover
2. Remove ODD module from ODD bay (B) (Figure 3-8).
3. Remove ODD bezel (C) from ODD module (Figure 3-9).
C
Figure 3-9.
ODD bezel Removal
Machine Maintenance Procedures
3-13
4. Remove two (2) screws (E) from ODD module (Figure 3-10).
5. Remove ODD bracket (D) from ODD module (Figure 3-10).
D
E
Figure 3-10.
E
ODD bracket Removal
ODD Module Installation
0
1. Install the ODD bracket (D) to the ODD module. Refer to Figure 3-10.
2. Secure two (2) screws. Refer to Figure 3-10.
3. Install the ODD bezel to the module and press down to secure it. Refer to Figure 3-9.
4. Place the ODD module into the ODD bay. Refer to Figure 3-8.
5. Install and secure one (1) screw to the base cover.
6. Install the battery.
ID
Size
Quantity
A
M2.5*6.0
1
E
M2.0*3.0
2
3-14
Screw Type
Machine Maintenance Procedures
Base Cover Removal
0
Prerequisite:
ODD (Optical Disk Drive) Module Removal
1. Remove twentythree (23) screws from the lower case (Figure 3-11).
2. Remove the base cover.
Figure 3-11.
Outside Screws
Base Cover Installation
0
1. Install the base cover and press downward until the tab engages.
2. Secure twenty three (23) screws. Refer to Figure 3-11.
3. Install the ODD.
ID
Size
Quantity
Red Call M2.5*6.0
out
19
Green M2.0*3.0
Call out
4
Machine Maintenance Procedures
Screw Type
3-15
USB Module Removal
0
Prerequisite:
Base Cover Removal
1. Disconnect USB module FFC (A) from USB module connector (B) (Figure 3-12).
2. Disconnect and remove USB module FFC (A) from mainboard connector
(C)(Figure 3-12).
B
Figure 3-12.
3-16
A
C
USB module
Machine Maintenance Procedures
3. Remove screw (D) from lower cover (Figure 3-13)
D
Figure 3-13.
USB screw
4. Remove USB module from lower case.
USB Module Installation
0
1. Install USB module on lower cover.
2. Install and secure screw (D) to lower cover (Figure 3-13).
3. Connect USB module FFC (A) to module connector (B) (Figure 3-12).
4. Connect USB module FFC (A) to mainboard connector (C) (Figure 3-12).
5. Install the base cover.
ID
D
Size
M2.5*3.5
Machine Maintenance Procedures
Quantity
Screw Type
1
3-17
HDD (Hard Disk Drive) Removal
0
Prerequisite:
USB Module Removal
1. Using the pull-tab, slide the HDD module in the direction of the arrow to disconnect
the interface. (Figure 3-14).
Figure 3-14.
HDD Location
2. Remove the HDD module as shown in Figure 3-15.
Figure 3-15.
3-18
HDD Removal
Machine Maintenance Procedures
3. Remove four (4) screws (A) from HDD bracket (B) Figure 3-15.
A
A
B
A
Figure 3-16.
A
HDD Module
4. Remove HDD bracket (D) from HDD module.
Hard Disk Drive Installation
0
1. Put HDD brackets ont HDD module (Figure 3-16).
2. Instal four (4) screws (C) and secure HDD brackets (D) to HDD module (Figure 3-16).
3. Install the hard drive into the hard drive compartment. (Figure 3-15).
4. Install the USB module.
ID
C
Size
M3*3.5
Machine Maintenance Procedures
Quantity
Screw Type
4
3-19
RTC (Real Time Clock) Battery Removal
0
Prerequisite:
Base Cover Removal
1. Lift the RTC battery away from the mainboard (Figure 3-18).
Figure 3-17.
+
RTC battery
IMPORTANT:
Follow local regulations for battery (C) disposal (Figure 3-17).
RTC Battery Installation
0
1. Place the RTC battery into the mainboard connector. Refer to Figure 3-18.
2. Install the base cover.
3-20
Machine Maintenance Procedures
WLAN (Wireless Local Area Network) Module Removal
0
Prerequisite:
Base Cover Removal
1. Find the WLAN module (B) (Figure 3-18).
2. Disconnect antenna cables (A) from module (Figure 3-18).
A
B
Figure 3-18.
WLAN Module
3. Remove one (1) screw (C) from the mainboard. Refer to Figure 3-19.
Machine Maintenance Procedures
3-21
C
Figure 3-19.
WLAN Module
4. Disconnect antenna cables (D) from module (Figure 3-20).
D
Figure 3-20.
WLAN Module
5. Remove the WLAN module from the mainboard connector (E). Refer to Figure 3-21.
3-22
Machine Maintenance Procedures
E
Figure 3-21.
WLAN Module
WLAN Module Installation
0
1. Place the WLAN module into the mainboard connector (E). Refer to Figure 3-21.
2. Secure the antennas to the cable guides on the thermal module. Refer to Figure 3-20.
3. Install and secure one (1) screw (C) to mainboard. Refer to Figure 3-19.
4. Install the antenna cables on WLAN module. Refer to Figure 3-18.
5. Install the base cover.
ID
C
Size
M2.0*3.0 NI
Machine Maintenance Procedures
Quantity
Screw Type
1
3-23
Bluetooth Module Removal
0
Prerequisite:
Base Cover Removal
1. Find the Bluetooth Module on the lower case (A) (Figure 3-22).
2. Disconnect the Bluetooth cable (B) from the mainboard connector (C).
B
C
B
C
A
A
Figure 3-22.
Bluetooth Module
3. Remove the mylar tape (D) (Figure 3-23).
B
C
D
A
Figure 3-23.
3-24
Bluetooth Module
Machine Maintenance Procedures
4. Remove the Bluetooth Module from the lower case.
5. Disconnect the bluetooth cable (B) from the bluetooth module (E) (Figure 3-24).
E
B
C
B
A
Figure 3-24.
Bluetooth Module
Bluetooth Module Installation
0
1. Connect the Bluetooth cable (B) to the bluetooth module (Figure 3-23).
2. Connect the Bluetooth cable (B) to the mainboard connector (C) (Figure 3-22).
3. Install the base cover.
Machine Maintenance Procedures
3-25
Thermal Module Removal
0
Prerequisite:
Base Cover Removal
1. Disconnect the thermal fan cable (A) from the mainboard connector (B) (Figure 3-25).
2. Remove four (4) screws from the thermal module (Figure 3-25).
A
B
Figure 3-25.
3-26
Thermal Module
Machine Maintenance Procedures
3. Remove the thermal module from the mainboard as shown in Figure 3-26.
Figure 3-26.
Thermal Module Removal
Thermal Module Installation
+
0
IMPORTANT:
Apply approved thermal grease and ensure all heat pads are in position
before replacing module.
!
CAUTION:
Use caution when applying thermal grease. Thermal grease may cause
damage to the mainboard.
The following thermal grease types are approved for use:
Silmore GP50
Honeywell
Jet Motor 7762
The following thermal pads are approved for use:
Eapus XR-PE
1. Remove all traces of thermal grease from CPU using a lint-free cloth or cotton swab
and Isopropyl Alcohol, Acetone, or other approved cleaning agent.
2. Apply small amount of thermal grease to center of CPU.
NOTE:
NOTE:
Force used during installation of thermal module is sufficient to spread grease
evenly over CPU top.
3. Install and secure four (4) non-captive screws to mainboard. (Figure 3-25).
4. Connect thermal module cable (A) to mainboard connector (B). (Figure 3-25).
5. Install the base cover.
Machine Maintenance Procedures
3-27
ID
Red
Call
out
3-28
Size
M2.5*3.5
Quantity
Screw Type
4
Machine Maintenance Procedures
Mainboard Removal
0
Prerequisite:
Bluetooth Module Removal
1. Find the mainboard on the lower case (Figure 3-27).
B
Figure 3-27.
A
Mainboard Location
2. Disconnect the speaker cable from the mainboard connector (A) (Figure 3-27).
3. Remove two (2) screws (B) from the mainboard (Figure 3-27).
4. Remove the mainboard by lifting it from the lower case.
!
CAUTION:
Make sure all cables are moved away from the device to avoid damage
during removal.
Machine Maintenance Procedures
3-29
Figure 3-28.
+
Mainboard
IMPORTANT:
The mainboard is shown in the above image. Please follow local
regulations for disposal.
Mainboard Installation
0
1. Place the mainboard onto the lower case (Figure 3-27).
2. Install and secure two (2) screws (B) to the mainboard (Figure 3-27).
3. Connect the speaker cable to the mainboard connector (A) (Figure 3-27).
4. Install the Bluetooth module.
ID
B
3-30
Size
M2.5*3.5
Quantity
Screw Type
2
Machine Maintenance Procedures
CPU (Central Processing Unit) Removal
0
Prerequisite:
Mainboard Removal
1. Using a slotted screw driver, rotate the CPU camlock (A) 180° counter-clockwise
(Figure 3-29).
A
Figure 3-29.
CPU Removal
2. Carefully lift the CPU clear of the socket (Figure 3-30).
Figure 3-30.
CPU Removal
Machine Maintenance Procedures
3-31
IMPORTANT: Place the CPU on a clean, dry surface when it is not installed.
CPU Installation
0
1. Place the CPU into the CPU socket (Figure 3-29).
2. Using a slotted screw driver, rotate the CPU locking screw 180° clockwise to secure it
in the package.
3. Install the mainboard.
ID
A
3-32
Size
M2.5*3.5
Quantity
Screw Type
1
Machine Maintenance Procedures
PCH (Platform Controller Hub) Removal
0
Prerequisite:
Mainboard Removal
1. Find the PCH (A). Refer to Figure 3-31.
2. Remove the two (2) screws from the mainboard (Figure 3-31).
A
Figure 3-31.
PCH screws Removal
3. Remove the PCH by lifting it from the mainboard (Figure 3-32).
Figure 3-32.
PCH Removal
Machine Maintenance Procedures
3-33
PCH Installation
0
1. Place the PCH onto the mainboard (Figure 3-32).
2. Install and secure two (2) screws to the mainboard (Figure 3-31).
3. Install the mainboard.
ID
Red
Call
out
3-34
Size
M2.5*3.5
Quantity
Screw Type
2
Machine Maintenance Procedures
DIMM (Dual In-line Memory Module) Removal
0
Prerequisite:
Mainboard Removal
1. Push out the release latches on both sides of the DIMM socket to release the DIMM
module (Figure 3-33).
Figure 3-33.
DIMM Removal
2. Remove the DIMM module (Figure 3-34).
Figure 3-34.
DIMM Removal
3. Repeat steps for the second DIMM module if present (Figure 3-34).
Machine Maintenance Procedures
3-35
DIMM Installation
0
1. Connect the DIMM to the mainboard connector (B). Refer to Figure 3-34.
2. Push down on the DIMM until the module clips (A) lock into position. Refer to
Figure 3-34.
3. Install the mainboard.
3-36
Machine Maintenance Procedures
Power Board Removal
0
Prerequisite:
Mainboard Removal
1. Remove the two (2) screws from the power board (Figure 3-35).
Figure 3-35.
Power board screws removal
2. Remove the power board by lifting it from the lower case (Figure 3-36).
Figure 3-36.
Power board removal
Machine Maintenance Procedures
3-37
Power Board Installation
0
1. Place the power board onto the lower case and press down to secure it. Refer to
Figure 3-36.
2. Install and secure two (2) screws to the power board. Refer to Figure 3-35
3. Install the mainboard.
ID
Red
Call
out
3-38
Size
M2.5*3.5
Quantity
Screw Type
2
Machine Maintenance Procedures
DC-in Jack Removal
0
Prerequisite:
Mainboard Removal
1. Remove the DC-in jack by lifting upwards from the lower case (Figure 3-37).
Figure 3-37.
DC-in jack removal
2. Remove the bracket from the DC-in jack (Figure 3-38).
Figure 3-38.
DC-in jack bracket removal
Machine Maintenance Procedures
3-39
DC-in Jack Installation
0
1. Place the bracket on the DC-in jack. Refer to Figure 3-38
2. Place the DC-in jack onto the lower case and press down to secure it. Refer to
Figure 3-37.
3. Install the mainboard.
3-40
Machine Maintenance Procedures
Speakers Removal
0
Prerequisite:
Mainboard Removal
1. Remove the speakers by lifting upwards from the lower case (Figure 3-39).
A
A
Figure 3-39.
A
Speakers
Speakers Installation
0
1. Place the speakers onto the lower case and press down to secure it. Refer to
Figure 3-39.
2. Install the mainboard.
Machine Maintenance Procedures
3-41
LCD (Liquid Crystal Display) Module Removal
0
Prerequisite:
Base Cover Removal
1. Remove the two (2) screws (A) from the LCD hinges (Figure 3-40).
A
A
Figure 3-40.
LCD Hinge Screws
2. Lift the lower case upward from the LCD module (Figure 3-41).
Figure 3-41.
3-42
LCD Module Removal
Machine Maintenance Procedures
!
CAUTION:
Make sure all cables are moved away from the device to avoid damage
during removal.
LCD Module Installation
0
1. Align the LCD hinges with the hinge guides on the lower case.
2. Install and secure two(2) screws (A). Refer to Figure 3-40.
3. Install the base cover.
ID
A
Size
M2.5*3.5
Machine Maintenance Procedures
Quantity
Screw Type
2
3-43
LCD Bezel Removal
0
Prerequisite:
LCD Module Removal
1. Remove two (2) screws from the LCD module (Figure 3-42).
Figure 3-42.
LCD Bezel Screws
2. Pry the bezel upwards at the base of the LCD module releasing it from the latches
(Figure 3-43).
Figure 3-43.
3-44
LCD Bezel
Machine Maintenance Procedures
3. Continue along the sides of the bezel until all the latches have been released
(Figure 3-44).
Figure 3-44.
LCD Bezel Removal
4. Lift the bezel from LCD module.
LCD Bezel Installation
0
1. Put LCD bezel on the LCD module. Refer to Figure 3-44.
2. Press along the edges of the LCD bezel to secure the latches on the LCD module.
3. Install and secure two (2) screws to the LCD bezel. Refer to Figure 3-42.
4. Install the LCD module.
ID
Red
Call
out
Size
M2.5*6.0
Machine Maintenance Procedures
Quantity
Screw Type
2
3-45
Camera Module Removal
0
Prerequisite:
LCD Bezel Removal
1. Lift the cameral module from the LCD cover (Figure 3-45).
Figure 3-45.
Camera Module Removal
2. Disconnect the cable as shown (Figure 3-46).
Figure 3-46.
3-46
Camera Module Removal
Machine Maintenance Procedures
3. Remove the camera module from the LCD cover.
Camera Module Installation
0
1. Connect the camera cable. Refer to Figure 3-46.
2. Place the camera module on the LCD module. Refer to Figure 3-45.
3. Install the LCD bezel.
Machine Maintenance Procedures
3-47
LCD Panel Removal
0
Prerequisite:
LCD Bezel Removal
1. Remove the LCD cable (A) (Figure 3-47).
A
Figure 3-47.
Camera Disconnect
2. Remove the four (4) screws (Figure 3-48).
Figure 3-48.
LCD Panel Screws
3. Remove the LCD panel from the LCD cover.
3-48
Machine Maintenance Procedures
LCD Panel Installation
0
1. Place the LCD panel on the LCD cover. Refer to Figure 3-48.
2. Install and secure four (4) screws to the LCD panel. Refer to Figure 3-48.
3. Connect the camera cable (A) to the camera connector (B). Refer to Figure 3-47.
4. Install the LCD bezel.
ID
Red
Call
out
Size
M2.0*3.0 NI
Machine Maintenance Procedures
Quantity
Screw Type
4
3-49
LCD Hinge Removal
0
Prerequisite:
LCD Panel Removal
1. Remove the three (3) screws on each side of the hinge (Figure 3-49).
Figure 3-49.
LCD Hinges
2. Remove LCD hinges from the LCD module.
LCD Hinge Installation
0
1. Place the LCD hinges on the LCD module (Figure 3-49).
2. Install and secure the six (6) screws to the LCD hinges (Figure 3-49).
3. Install the LCD panel.
ID
Red
Call
out
3-50
Size
M2.5*4.0
Quantity
Screw Type
6
Machine Maintenance Procedures
LVDS Cable Removal
0
Prerequisite:
LCD Panel Removal
1. Remove the top mylar (A) and the adhesives on the rear of the LCD panel
(Figure 3-50).
A
Figure 3-50.
LVDS Cable
Machine Maintenance Procedures
3-51
2. Remove the bottom mylar and disconnect the LVDS cable from the LCD panel
connector (B) (Figure 3-51).
C
B
Figure 3-51.
LVDS Cable Connector
LVDS Cable Installation
0
1. Place the LVDS cable into the LCD panel connector (B) and secure the bottom mylar
tape (C) (Figure 3-51).
2. Place the LVDS cable (A) on the rear of the LCD panel. Refer to Figure 3-50.
3. Install the LCD panel.
3-52
Machine Maintenance Procedures
CHAPTER 4
Troubleshooting
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Power On Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4
No Display Issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5
LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-8
Keyboard Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-9
Touchpad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-10
Internal Speaker Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-11
Microphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-13
USB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-14
Other Functions Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-15
Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
Post Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
4-2
Troubleshooting
Introduction
0
This chapter contains information about troubleshooting common problems associated
with the notebook.
General Information
0
The following procedures are a guide for troubleshooting computer problems. The step
by step procedures are designed to be performed as described.
NOTE:
NOTE:
The diagnostic tests are intended for Acer products only. Non-Acer products,
prototype cards, or modified options can give false errors and invalid system
responses.
1. Obtain as much detailed information as possible about the problem.
2. If possible, verify the symptoms by re-creating the failure through diagnostic tests or
repeating the operation that led to the problem.
3. Use Table 4-1 with the verified symptom to determine the solution.
Table 4-1.
Common Problems
Symptoms (Verified)
Power On Issues
No Display Issues
LCD Failure
Keyboard Failure
Touchpad Failure
Internal Speaker Failure
Microphone Failure
USB Failure
Other Functions Failure
Intermittent Problems
Undetermined Problems
4. If the Issue is still not resolved, refer to Online Support Information.
NOTE:
NOTE:
Do not replace non-defective FRU parts.
Troubleshooting
4-3
Power On Issues
0
If the system does not power on, perform the following:
Figure 4-1.
Power On Issue
Computer Shuts Down Intermittently
0
If the system powers off at intervals, perform the following.
1. Makes sure the power cable is properly connected to the computer and the electrical outlet.
2. Remove all extension cables between the computer and the outlet.
3. Remove all surge protectors between the computer and the electrical outlet. Plug the
computer directly into a known serviceable electrical outlet.
4. Disconnect the power and open the casing to check the thermal unit and fan airways
are free of obstructions.
5. Remove all external and non-essential hardware connected to the computer that are
not necessary to boot the computer to the failure point.
6. Remove any recently installed software.
7. If the Issue is still not resolved, refer to Online Support Information.
4-4
Troubleshooting
No Display Issues
0
If the Display does not work, perform the following:
START
Replace
LCD panel/
LCD cable
No
LCD module
OK?
Replace
M/B
Figure 4-2.
Power On?
No
Power On Issues
Ext. DDRRAM
module well
connected?
No
Check
connection
Ext. DDRRAM
module OK?
No
Replace
Ext. DDR RAM
module
No
Fasten Screw
CPU thermal
module well
screw?
No Display Issue
No POST or Video
0
If the POST or video does not appear, perform the following:
1. Make sure that internal display is selected. Switching between internal and external
by pressing Fn+F5. Reference product pages for specific model procedures.
2. Make sure the computer has power by checking for one of the following:
Fans
start up
Status
LEDs illuminate
If no power, refer to Power On Issues.
3. Drain stored power by removing the power cable and battery. Hold the power
button for 10 seconds.
Troubleshooting
4-5
4. Connect the power and reboot the computer.
5. Connect an external monitor to the computer and switch between the internal
display and the external display is by pressing Fn+F5.
6. If the POST or video appears on the external display only, refer to LCD Failure.
7. Disconnect power and all external devices including port replicators or docking
stations. Remove any memory cards and CD/DVD discs.
8. Start the computer. If the computer boots correctly, add the devices one by one until
the failure point is discovered.
9. Reseat the memory modules.
10. Remove the drives (refer to Maintenance Flowchart).
11. If the Issue is still not resolved, refer to Online Support Information.
Abnormal Video
0
If the video appears abnormal, perform the following:
1. Boot the computer.
If
permanent vertical/horizontal lines or dark spots appear in the same location,
the LCD is faulty and should be replaced. Refer to Disassembly Process.
If
extensive pixel damage is present (different colored spots in the same locations
on the screen), the LCD is faulty and should be replaced. Refer to Maintenance
Flowchart.
NOTE:
NOTE:
Make sure that the computer is not running on battery alone as this may reduce
display brightness.
2. Adjust the brightness to its highest level. Refer to the User Manual for instructions on
adjusting the settings. If the display is too dim at the highest brightness setting, the
LCD is faulty and should be replaced. Refer to Disassembly Process.
3. Check the display resolution is correctly configured:
Minimize
or close all Windows.
If
display size is only abnormal in an application, check the view settings and
control/mouse wheel zoom feature in the application.
If
desktop display resolution is not normal, right-click on the desktop and select
Personalize Display Settings.
Click
and drag the Resolution slider to the desired resolution.
Click
Apply and check the display. Readjust if necessary.
4. Roll back the video driver to the previous version if updated.
5. Remove and reinstall the video driver.
6. Check the Device Manager to determine that:
The
device is properly installed. There are no red Xs or yellow exclamation marks
There
No
are no device conflicts
hardware is listed under Other Devices
7. If the Issue is still not resolved, refer to Online Support Information.
8. Run the Windows Memory Diagnostic from the operating system DVD and follow the
on-screen prompts.
4-6
Troubleshooting
9. If the issue is still not resolved, refer to Online Support Information.
Troubleshooting
4-7
LCD Failure
0
If the LCD fails, perform the following:
Figure 4-3.
4-8
LCD Failure
Troubleshooting
Keyboard Failure
0
If the Keyboard fails, perform the following:
START
Keyboard FPC
well connected?
No
Connect
it well
Keyboard OK?
No
Replace
keyboard
Replace M/B
Figure 4-4.
Troubleshooting
Keyboard Failure
4-9
Touchpad Failure
0
If the Touchpad fails, perform the following:
Start
OK
Check M/B
T/P FFC
NG
Re-assemble the
T/P FFC to M/B
OK
Check
TouchPad
Swap/Reassemble
NG
the T/P board or
T/P FFC
Swap M/B
Figure 4-5.
4-10
Touchpad Failure
Troubleshooting
Internal Speaker Failure
0
If internal Speakers fail, perform the following:
Figure 4-6.
Internal Speaker Failure
Sound Problems
0
Perform the following, one at a time.
1. Boot the computer.
2. Navigate to Start Control Panel System and Maintenance System
Device Manager. Check the Device Manager to determine that:
The
device is properly installed
There
are no red Xs or yellow exclamation marks
There
are no device conflicts
No
hardware is listed under Other Devices
3. If updated recently, roll back the audio driver to the previous version.
4. Remove and reinstall the audio driver.
5. Make sure that all volume controls are set mid range:
Click
the volume icon on the taskbar
Drag
the slider to 50. Confirm that the volume is not muted.
Click
Mixer to verify that other audio applications are set to 50 and not muted.
6. Navigate to Start Control Panel Hardware and Sound Sound. Confirm
Troubleshooting
4-11
that Speakers are selected as the default audio device (green check mark).
NOTE:
NOTE:
If Speakers does not show, right-click on the Playback tab and select Show
Disabled Devices (clear by default).
7. Select Speakers and click Configure to start Speaker Setup. Follow the on-screen
prompts to configure the speakers.
8. Remove any recently installed hardware or software.
9. Restore system and file settings from a known good date using System Restore.
10. If the issue is remains, repeat step 9, selecting an earlier time and date.
11. Reinstall the operating system.
12. If the issue is still not resolved, refer to Online Support Information.
4-12
Troubleshooting
Microphone Failure
0
If internal or external Microphones fail, perform the following:
Figure 4-7.
Microphone Failure
1. Check that the microphone is enabled. Navigate to Start Control Panel
Hardware and Sound Sound and select the Recording tab.
2. Right click on the Recording tab and select Show Disabled Devices (clear by
default). The microphone appears on the Recording tab.
3. Right click on the microphone and select Enable.
4. Select the microphone then click Properties. Select the Levels tab.
5. Increase the volume to the maximum setting and click OK.
6. Test the microphone hardware:
Select
the microphone and click Configure.
Select
Set up microphone.
Select
the microphone type from the list and click Next.
Follow
the on-screen prompts to complete the test.
7. If the Issue is still not resolved, refer to Online Support Information.
Troubleshooting
4-13
USB Failure
0
If the USB fails, perform the following:
Start
OK
Check USB/B to
M/B cable
NG
OK
OK
Check USB/B
NG
Re-assemble the
USB/B cable to M/B
Swap USB/B and
USB cable
Swap M/B
Figure 4-8.
4-14
USB Failure
Troubleshooting
Other Functions Failure
0
1. Check if drives are functioning correctly.
2. Check if external modules are functioning correctly.
3. Change mainboard to check if current one is defective.
Troubleshooting
4-15
Intermittent Problems
0
Intermittent system hang problems can be caused by a variety of reasons that have
nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge,
or software errors. FRU replacement should be considered only when a recurring
problem exists.
When analyzing an intermittent problem, perform the following:
1. Run the advanced diagnostic test for the system board in loop mode at least 10 times.
2. If no error is detected, do not replace any FRU.
3. If an error is detected, replace the FRU. Rerun the test to verify that there are no
more errors.
Undetermined Problems
0
The diagnostic problems do not identify which adapter or device failed, which installed
devices are incorrect, whether a short circuit is suspected, or whether the system is
inoperative.
Perform the following procedures to isolate the failing FRU (do not isolate non-defective FRU).
NOTE:
NOTE:
Verify that all attached devices are supported by the computer.
NOTE:
NOTE:
Verify that the power supply being used at the time of the failure is operating
correctly. (Refer to Power On Issues).
1. Remove power from the computer.
2. Visually check components for damage. If any problems are found, replace the FRU.
3. Remove or disconnect all of the following devices:
Non-Acer
devices
Printer,
mouse, and other external devices
Battery
pack
Hard
disk drive
DIMM
CD-ROM/Diskette
PC
drive Module
Cards
4. Apply power to the computer.
5. Determine if the problem has changed.
6. If the problem does not recur, connect the removed devices one at a time until failing
FRU is found.
7. If the problem remains, replace the following FRUs:
System
LCD
4-16
board
assembly
Troubleshooting
Post Codes
0
The following are the InsydeH2O™ Functionality POST code tables. The components of
the POST code table includes: SEC phase, PEI phase, DXE phase, BDS phase, CSM
functions, S3 functions and ACPI functions.
Table 4-2.
POST Code Range
Phase
POST Code Range
SEC
0x01 - 0x0F
PEI
0x70 - 0x9F
DXE
0x40 - 0x6F
BDS
0x10 - 0x3F
SMM
0xA0 - 0xBF
S3
0xC0 - 0xCF
ASL
0x51 – 0x55
0xE1 – 0xE4
PostBDS
0xF9 – 0xFE
InsydeH2ODDT™ Reserve
0xD0 – 0xD7
OEM Reserve
0xE8 – 0xEB
Reserved
0xD8 – 0xE0
0xE5 – 0xE7
0xEC – 0xF8
Table 4-3.
SEC Phase POST Code Table
Functionality Name (Include\
PostCode.h)
Phase
PostCod
e
Description
SEC_SYSTEM_POWER_ON
SEC
01
CPU power on and switch to
Protected mode
SEC_BEFORE_MICROCODE_PATCH
SEC
02
Patching CPU microcode
SEC_AFTER_MICROCODE_PATCH
SEC
03
Setup Cache as RAM
SEC_ACCESS_CSR*
SEC
04
PCIE MMIO Base Address initial
SEC_GENERIC_MSRINIT*
SEC
05
CPU Generic MSR initialization
SEC_CPU_SPEEDCFG*
SEC
06
Setup CPU speed
SEC_SETUP_CAR_OK
SEC
07
Cache as RAM test
SEC_FORCE_MAX_RATIO*
SEC
08
Tune CPU frequency ratio to
maximum level
Troubleshooting
4-17
Table 4-3.
(Continued)SEC Phase POST Code Table
Functionality Name (Include\
PostCode.h)
PostCod
e
Phase
Description
SEC_GO_TO_SECSTARTUP
SEC
09
Setup BIOS ROM cache
SEC_GO_TO_PEICORE
SEC
0A
Enter Boot Firmware Volume
* 3rd party relate functions – Platform dependence.
Table 4-4.
PEI Phase POST Code Table
Functionality Name (Include\
PostCode.h)
Phase
Post Code
PEI_SIO_INIT
PEI
70
Super I/O Initialization
PEI_CPU_REG_INIT
PEI
71
CPU Early Initialization
PEI_CPU_AP_INIT*
PEI
72
Multi-processor Early Initial
PEI_CPU_HT_RESET*
PEI
73
HyperTransport Initialization
PEI_PCIE_MMIO_INIT
PEI
74
PCIE MMIO BAR Initialization
PEI_NB_REG_INIT
PEI
75
North Bridge Early Initialization
PEI_SB_REG_INIT
PEI
76
South Bridge Early Initialization
PEI_PCIE_TRAINING*
PEI
77
PCIE Training
PEI_TPM_INIT
PEI
78
TPM Initialization
PEI_SMBUS_INIT
PEI
79
SMBUS Early Initialization
PEI_PROGRAM_CLOCK_GEN
PEI
7A
Clock Generator Initialization
PEI_IGD_EARLY_INITIAL *
PEI
7B
Internal Graphic device early
Initialization
PEI_HECI_INIT*
PEI
7C
HECI Initialization
PEI_WATCHDOG_INIT*
PEI
7D
Watchdog timer Initialization
PEI_MEMORY_INIT
PEI
7E
Memory Initial for Normal boot.
PEI_MEMORY_INIT_FOR_CRISIS
PEI
7F
Memory Initial for Crisis
Recovery
PEI_MEMORY_INSTALL
PEI
80
Simple Memory test
PEI_TXTPEI*
PEI
81
TXT function early Initialization
PEI_SWITCH_STACK
PEI
82
Start to use Memory
PEI_MEMORY_CALLBACK
PEI
83
Set cache for physical memory
PEI_ENTER_RECOVERY_MODE
PEI
84
Recovery device Initialization
PEI_RECOVERY_MEDIA_FOUND
PEI
85
Found Recovery image
PEI_RECOVERY_MEDIA_NOT_FOUND
PEI
86
Recovery image not found
4-18
Description
Troubleshooting
Table 4-4.
(Continued)PEI Phase POST Code Table
Functionality Name (Include\
PostCode.h)
Phase
Post Code
Description
PEI_RECOVERY_LOAD_FILE_DONE
PEI
87
Load Recovery Image
completed
PEI_RECOVERY_START_FLASH
PEI
88
Start Flash BIOS with Recovery
image
PEI_ENTER_DXEIPL
PEI
89
Loading BIOS image to RAM
PEI_FINDING_DXE_CORE
PEI
8A
Loading DXE core
PEI_GO_TO_DXE_CORE
PEI
8B
Enter DXE core
* 3rd party relate functions – Platform dependence.
Table 4-5.
DXE Phase POST Code Table
Functionality Name (Include\
PostCode.h)
Phase
Post
Code
Description
DXE_TCGDXE*
DXE
40
TPM initial in DXE
DXE_SB_SPI_INIT*
DXE
41
South bridge SPI initialization
DXE_CF9_RESET*
DXE
42
Setup Reset service
DXE_SB_SERIAL_GPIO_INIT*
DXE
43
South bridge Serial GPIO
initialization
DXE_SMMACCESS*
DXE
44
Setup SMM ACCE SS service
DXE_NB_INIT
DXE
45
North bridge Middle
initialization
DXE_SIO_INIT*
DXE
46
Super I/O DXE initialization
DXE_LEGACY_REGION*
DXE
47
Setup Legacy Region service
DXE_SB_INIT*
DXE
48
South Bridge Middle
initialization
DXE_IDENTIFY_FLASH_DEVICE*
DXE
49
Identify Flash device
DXE_FTW_INIT
DXE
4A
Fault Tolerant Write verification
DXE_VARIABLE_INIT
DXE
4B
Variable Service initialization
DXE_VARIABLE_INIT_FAIL
DXE
4C
Fail to initial Variable Service
DXE_MTC_INIT
DXE
4D
MTC Initial
DXE_CPU_INIT
DXE
4E
CPU Middle Initialization
DXE_MP_CPU_INIT
DXE
4F
Multi-processor Middle
Initialization
DXE_SMBUS_INIT
DXE
50
SMBUS Driver Initialization
DXE_SMART_TIMER_INIT
DXE
51
8259 Initialization
Troubleshooting
4-19
Table 4-5.
(Continued)DXE Phase POST Code Table
Functionality Name (Include\
PostCode.h)
Post
Code
Phase
Description
DXE_PCRTC_INIT
DXE
52
RTC Initialization
DXE_SATA_INIT*
DXE
53
SATA Controller early
Initialization
DXE_SMM_CONTROLER_INIT*
DXE
54
Setup SMM Control service
DXE_LEGACY_INTERRUPT*
DXE
55
Setup Legacy Interrupt service
DXE_RELOCATE_SMBASE
DXE
56
Relocate SMM BASE
DXE_FIRST_SMI
DXE
57
SMI test
DXE_VTD_INIT*
DXE
58
VTD Initial
DXE_BEFORE_CSM16_INIT
DXE
59
Legacy BIOS Initialization
DXE_AFTER_CSM16_INIT
DXE
5A
Legacy interrupt function
Initialization
DXE_LOAD_ACPI_TABLE
DXE
5B
ACPI Table Initialization
DXE_SB_DISPATCH*
DXE
5C
Setup SB SMM Dispatcher service
DXE_SB_IOTRAP_INIT*
DXE
5D
Setup SB IOTRAP Service
DXE_SUBCLASS_DRIVER*
DXE
5E
Build AMT Table
DXE_PPM_INIT*
DXE
5F
PPM Initialization
DXE_HECIDRV_INIT*
DXE
60
HECIDRV Initialization
* 3rd party relate functions – Platform dependence.
Table 4-6.
BDS Phase POST Code Table
Functionality Name (Include\
PostCode.h)
Phase
Post
Code
BDS_ENTER_BDS
BDS
10
Enter BDS entry
BDS_INSTALL_HOTKEY
BDS
11
Install Hotkey service
BDS_ASF_INIT*
BDS
12
ASF Initialization
BDS_PCI_ENUMERATION_START
BDS
13
PCI enumeration
BDS_BEFORE_PCIIO_INSTALL
BDS
14
PCI resource assign complete
BDS_PCI_ENUMERATION_END
BDS
15
PCI enumeration complete
BDS_CONNECT_CONSOLE_IN
BDS
16
Keyboard Controller,
Keyboard and Mouse
initialization
BDS_CONNECT_CONSOLE_OUT
BDS
17
Video device initialization
4-20
Description
Troubleshooting
Table 4-6.
(Continued)BDS Phase POST Code Table
Functionality Name (Include\
PostCode.h)
Phase
Post
Code
BDS_CONNECT_STD_ERR
BDS
18
Error report device
initialization
BDS_CONNECT_USB_HC
BDS
19
USB host controller
initialization
BDS_CONNECT_USB_BUS
BDS
1A
USB BUS driver initialization
BDS_CONNECT_USB_DEVICE
BDS
1B
USB device driver
initialization
BDS_NO_CONSOLE_ACTION
BDS
1C
Console device initial fail
BDS_DISPLAY_LOGO_SYSTEM_INFO
BDS
1D
Display logo or system
information
BDS_START_IDE_CONTROLLER
BDS
1E
IDE controller initialization
BDS_START_SATA_CONTROLLER
BDS
1F
SATA controller initialization
BDS_START_ISA_ACPI_CONTROLLER
BDS
20
SIO controller initialization
BDS_START_ISA_BUS
BDS
21
ISA BUS driver initialization
BDS_START_ISA_FDD
BDS
22
Floppy device initialization
BDS_START_ISA_SEIRAL
BDS
23
Serial device initialization
BDS_START_IDE_BUS
BDS
24
IDE device initialization
BDS_START_AHCI_BUS
BDS
25
AHCI device initialization
BDS_CONNECT_LEGACY_ROM
BDS
26
Dispatch option ROMs
BDS_ENUMERATE_ALL_BOOT_OPTION
BDS
27
Get boot device information
BDS_END_OF_BOOT_SELECTION
BDS
28
End of boot selection
BDS_ENTER_SETUP
BDS
29
Enter Setup Menu
BDS_ENTER_BOOT_MANAGER
BDS
2A
Enter Boot manager
BDS_BOOT_DEVICE_SELECT
BDS
2B
Try to boot system to OS
BDS_EFI64_SHADOW_ALL_LEGACY_RO M
BDS
2C
Shadow Misc Option ROM
BDS_ACPI_S3SAVE
BDS
2D
Save S3 resume required data
in RAM
BDS_READY_TO_BOOT_EVENT
BDS
2E
Last Chipset initial before
boot to OS
BDS_GO_LEGACY_BOOT
BDS
2F
Start to boot Legacy OS
BDS_GO_UEFI_BOOT
BDS
30
Start to boot UEFI OS
BDS_LEGACY16_PREPARE_TO_BOOT
BDS
31
Prepare to Boot to Legacy OS
BDS_EXIT_BOOT_SERVICES*
BDS
32
Send END of POST Message to
ME via HECI
Troubleshooting
Description
4-21
Table 4-6.
(Continued)BDS Phase POST Code Table
Functionality Name (Include\
PostCode.h)
Phase
Post
Code
BDS_LEGACY_BOOT_EVENT
BDS
33
Last Chipset initial before
boot to Legacy OS.
BDS_ENTER_LEGACY_16_BOOT
BDS
34
Ready to Boot Legacy OS.
BDS_RECOVERY_START_FLASH
BDS
35
Fast Recovery Start Flash.
Description
* 3rd party relate functions – Platform dependence.
Table 4-7.
PostBDS Functions POST Code Table
Functionality Name (Include\
PostCode.h)
Phase
Post
Code
Description
POST_BDS_NO_BOOT_DEVICE
PostBDS
F9
No Boot Device
POST_BDS_START_IMAGE
PostBDS
FB
UEFI Boot Start Image
POST_BDS_ENTER_INT19
PostBDS
FD
Legacy 16 boot entry
POST_BDS_JUMP_BOOT_SECTOR
PostBDS
FE
Try to boot with INT 19
Table 4-8.
S3 Functions POST Code Table
Functionality Name (Include\PostCode.h) Phase PostCode
Description
S3_RESTORE_MEMORY_CONTROLLER
PEI
C0
Memory initial for S3 resume
S3_INSTALL_S3_MEMORY
PEI
C1
Get S3 resume required data
from memory
S3_SWITCH_STACK
PEI
C2
Start to use memory during S3
resume
S3_MEMORY_CALLBACK
PEI
C3
Set cashe for physical memory
during S3 resume
S3_ENTER_S3_RESUME_PEIM
PEI
C4
Start to restore system
configuration
S3_BEFORE_ACPI_BOOT_SCRIPT
PEI
C5
Restore system configuration
stage 1
S3_BEFORE_RUNTIME_BOOT_SCRIPT
PEI
C6
Restore system configuration
stage 2
S3_BEFORE_RELOCATE_SMM_BASE
PEI
C7
Relocate SMM BASE during S3
resume
S3_BEFORE_MP_INIT
PEI
C8
Multi-processor initial during
S3 resume
S3_BEFORE_RESTORE_ACPI_CALLBACK
PEI
C9
Start to restore system
configuration in SMM
4-22
Troubleshooting
Table 4-8.
(Continued)S3 Functions POST Code Table
Functionality Name (Include\PostCode.h) Phase PostCode
Description
S3_AFTER_RESTORE_ACPI_CALLBACK
PEI
CA
Restore system configuration
in SMM complete
S3_GO_TO_FACS_WAKING_VECTOR
PEI
CB
Back to OS
Table 4-9.
ACPI Functions POST Code Table
Functionality Name (Include\
PostCode.h)
Post
Code
Phase
Description
ASL_ENTER_S1
ASL
51
Prepare to enter S1
ASL_ENTER_S3
ASL
53
Prepare to enter S3
ASL_ENTER_S4
ASL
54
Prepare to enter S4
ASL_ENTER_S5
ASL
55
Prepare to enter S5
ASL_WAKEUP_S1
ASL
E1
System wake up from S1
ASL_WAKEUP_S3
ASL
E3
System wake up from S3
ASL_WAKEUP_S4
ASL
E4
System wake up from S4
Table 4-10.
SMM Functions POST Code Table
Functionality Name
(Include\ PostCode.h)
Post
Code
Phase
Description
SMM_IDENTIFY_FLASH_DEVICE
SMM
0xA0
Identify Flash device in SMM
SMM_SMM_PLATFORM_INIT
SMM
0xA2
SMM service initial
SMM_ACPI_ENABLE_START
SMM
0xA6
OS call ACPI enable function
SMM_ACPI_ENABLE_END
SMM
0xA7
ACPI enable function complete
SMM_S1_SLEEP_CALLBACK
SMM
0xA1
Enter S1
SMM_S3_SLEEP_CALLBACK
SMM
0xA3
Enter S3
SMM_S4_SLEEP_CALLBACK
SMM
0xA4
Enter S4
SMM_S5_SLEEP_CALLBACK
SMM
0xA5
Enter S5
SMM_ACPI_DISABLE_START
SMM
0xA8
OS call ACPI disable function
SMM_ACPI_DISABLE_END
SMM
0xA9
ACPI disable function complete
Table 4-11.
InsydeH2ODDT Debugger POST Code Table
Functionality Name
(Include\PostCode.h)
Used by Insyde debugger
Troubleshooting
PostCode
0x0D
Description
Waiting for device connect
4-23
Table 4-11.
InsydeH2ODDT Debugger POST Code Table
Functionality Name
(Include\PostCode.h)
PostCode
Description
Used by Insyde debugger
0xD0
Waiting for device connect
Used by Insyde debugger
0xD1
InsydeH2ODDT Ready
Used by Insyde debugger
0xD2
EHCI not found
Used by Insyde debugger
0xD3
Debug port connect low speed device
Used by Insyde debugger
0xD4
DDT Cable become low speed device
Used by Insyde debugger
0xD5
DDT Cable Transmission Error
(Get descriptor fail)
Used by Insyde debugger
0xD6
DDT Cable Transmission Error
(Set Debug mode fail)
Used by Insyde debugger
0xD7
DDT Cable Transmission Error
(Set address fail)
4-24
Troubleshooting
CHAPTER 5
Jumper and Connector Locations
Mainboard Jumper and Connector Locations . . . . . . . . . 5-3
Clearing Password Check and BIOS Recovery . . . . . . . . . 5-5
Clearing Password Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-5
Clear CMOS Jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-6
BIOS Recovery by Crisis Disk. . . . . . . . . . . . . . . . . . . . . . . . . . .5-6
5-2
Jumper and Connector Locations
Mainboard Jumper and Connector Locations
0
1
2
4
5
6
3
1
7
Figure 5-1.
Table 5-1.
Item
Mainboard Top
Mainboard Top
Description
Item
Description
1
Keyboard Connector
5
Speaker Connector
2
Touchpad Connector
6
CODEC Connector
3
Card Reader Connector
7
Microphone Connector
4
Power Board Connector
Jumper and Connector Locations
5-3
8
9
10
11
22
12
13
14
15
21
16
20
Figure 5-2.
Table 5-2.
Item
17
18
19
Mainboard Bottom
Mainboard Bottom
Description
Item
Description
8
Battery Connector
16
USB Connector
9
DC Connector
17
Microphone Connector
10
LVDS Connector
18
Headphone Connector
11
Fan Connector
19
Bluetooth Connector
12
CRT Connector
20
USB Connector
13
LAN Connector
21
HDD Connector
14
HDMI Connector
22
ODD Connector
15
MINI Card Connector
5-4
Jumper and Connector Locations
Clearing Password Check and BIOS Recovery
0
This section provides users with the standard operating procedures of clearing password
and BIOS recovery for the Aspire 5349/5749/5749Z. The machine provides one Hardware
Open Gap on main board for clearing password check, and one hot key for enabling
BIOS Recovery.
Clearing Password Check
NOTE:
0
NOTE:
The following procedure is only for clearing BIOS Password (Supervisor Password
and User Password).
Steps for Clearing BIOS Password Check
0
If users set BIOS Password (Supervisor Password and/or User Password) for a security
reason, BIOS will ask the password during systems POST or when systems enter to BIOS
Setup menu. However, once it is necessary to bypass the password check, users need to
short the HW Gap to clear the password by the following steps:
1. Remove power from the system.
2. Remove battery.
3. Remove lower cover.
4. Disconnect the RTC battery
5. Locate the CMOS jumper.
6. Use an electric conductivity tool to short the two points of the CMOS jumper.
7. Plug in AC, keeping the CMOS jumper shorted.
8. Press Power Button until BIOS POST is finished, then remove the conductivity tool
from the CMOS jumper.
9. Restart the system. Press F2 to enter BIOS Setup menu.
10. If there is no Password request, BIOS Password is cleared.
11. If a password is requested, repeat Steps 1 through 9.
Jumper and Connector Locations
5-5
Clear CMOS Jumper
0
1
2
Figure 5-3.
CMOS Jumper
Table 5-3. CMOS Jumper
Item
Description
1
Clear CMOS Jumper
2
Clear CMOS Jumper
BIOS Recovery by Crisis Disk
0
BIOS Recovery Boot Block
0
BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with
minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware
to a successful one once the previous BIOS flashing process failed.
BIOS Recovery Hot Key
0
The system provides a function hot key, <Fn+Esc>, for enable BIOS Recovery process
when system is powered on during BIOS POST. To use this function, it is strongly
recommended to have the AC adapter and Battery present. If this function is enabled,
the system will force the BIOS to enter a special BIOS block, called Boot Block.
5-6
Jumper and Connector Locations
Steps for BIOS Recovery from USB Storage
NOTE:
0
NOTE:
Prior to performing the recovery, prepare a Crisis USB key. The Crisis USB key is
created by executing the Crisis Disk program on another system with Windows 7
OS.
To Create a Crisis USB key, perform the following:
1. Format the USB storage disk using the Fast Format option.
2. Save ROM file (file name: ZQR_EC.bin/BIOS_ME.bin) to the root directory of USB
storage. Make sure that there is no other BIOS file saved in the same directory.
3. Plug USB storage into USB port.
4. Press <Fn + ESC> button then plug in AC power.
5. The Power button flashes once.
6. Press Power button to initiate system CRISIS mode.
7. When CRISIS is complete, the system auto restarts with a workable BIOS.
8. Update the latest version BIOS for this machine by regular BIOS flashing process.
Jumper and Connector Locations
5-7
5-8
Jumper and Connector Locations
CHAPTER 6
FRU (Field Replaceable Unit) List
Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Screw List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-16
6-2
FRU (Field Replaceable Unit) List
This chapter provides users with a FRU (Field Replaceable Unit) listing in global
configurations for the Aspire 5349/5749/5749Z. Refer to this chapter whenever ordering
for parts to repair or for RMA (Return Merchandise Authorization).
NOTE:
NOTE:
WHEN ORDERING FRU PARTS, check the most up-to-date information available on
the regional web or channel. Part number changes will not be noted on the
printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, the Acer office
may have a DIFFERENT part number code from those given in the FRU list of this
printed Service Guide. Users MUST use the local FRU list provided by the regional
Acer office to order FRU parts for repair and service of customer machines.
NOTE:
NOTE:
To scrap or to return the defective parts, users should follow the local government
ordinance or regulations on how to dispose it properly, or follow the rules set by
the regional Acer office on how to return it.
FRU (Field Replaceable Unit) List
6-3
Exploded Diagrams
0
1
2
3
12
4
11
5
10
6
9
8
7
Figure 6-1.
Table 6-1.
Upper & Lower Cover Exploded Diagram
Upper & Lower Cover Exploded Diagram
No.
Description
Acer Part No.
1
Keyboard
AEZR7R00010
2
Battery
AHA63222483
3
Upper Case
2HZRLTATN00
4
ODD Module
24ZRLCDTN10
5
CPU
AJ0QACBUG03
6-4
FRU (Field Replaceable Unit) List
Table 6-1.
Upper & Lower Cover Exploded Diagram
No.
Description
Acer Part No.
6
HDD Module
23ZRLHDTN20
7
Base Cover
2IZRLBATN00
8
RAM (1GB)
ATR31ABMF33
9
RAM (4GB)
ATR34AAMF04
10
WLAN
3WZRLWLTN00
11
Bluetooth
3XZRLBTTN00
12
Mainboard
20ZRLBU0000
FRU (Field Replaceable Unit) List
6-5
1
2
3
4
4
Figure 6-2.
Table 6-2.
LCD Assembly Exploded Diagram
LCD Assembly Exploded Diagram
No.
Description
Acer Part No.
1
LCD Bracket (Right) LCD Bezel
3EZRLLBTN00
2
LCD Cover
3DZRLLCTN00
3
LED Panel
AA0156B6033
4
LCD Hinge
FBZRD005010
6-6
FRU (Field Replaceable Unit) List
FRU List
Table 6-3.
0
FRU List
Category
Description
Acer Part No.
ADAPTER
Adapter DELTA 65W 19V 1.7x5.5x11 Yellow
ADP-65VH BA, LV5, Low profile LED LF
AP.06501.033
Adapter LITE-ON 65W 19V 1.7x5.5x11 Yellow
PA-1650-69AW, LV5, Low profile LED LF
AP.06503.029
Adapter Chicony Power 65W 19V 1.7x5.5x11
Yellow CPA09-A065N1, LV5, low profile LED
LF
AP.0650A.017
Battery SANYO AS10D Li-Ion 3S2P SANYO 6
cell 4400mAh Main COMMON new IC BQ8055
BT.00603.124
Battery SONY AS10D Li-Ion 3S2P SONY 6 cell
4400mAh Main COMMON ID:AS10D41
BT.00604.049
Battery PANASONIC AS10D51, for new IC
max1787 Li-Ion 3S2P PANASONIC 6 cell
4400mAh Main COMMON
BT.00605.072
Battery SAMSUNG AS10D Li-Ion 3S2P
SAMSUNG 6 cell 4400mAh Main COMMON
ID:AS10D61
BT.00606.008
Battery SIMPLO AS10D Li-Ion 3S2P
PANASONIC 6 cell 4400mAh Main COMMON
ID:AS10D71
BT.00607.125
Battery SIMPLO AS10D Li-Ion 3S2P LGC 6 cell
4400mAh Main COMMON ID:AS10D73
BT.00607.126
Battery SIMPLO AS10D Li-Ion 3S2P SAMSUNG
6 cell 4400mAh Main COMMON ID:AS10D75
BT.00607.127
Battery LGC AS10D Li-Ion 3S2P LGC 6 cell
4400mAh Main COMMON ID:AS10D81
BT.0060G.001
Foxconn Atheros BU22 BT4.0 Foxconn
Atheros BU22
BH.21100.017
Foxconn Braodcom 20702 BT4.0
BH.21100.018
Foxconn Bluetooth BRM 2070 (T77H114.01)
BT 3.0
BH.21100.010
Foxconn Bluetooth ATH BU12
BH.21100.011
Foxconn Bluetooth BRM 2070 (T77H114.01)
BH.21100.007
Foxconn Bluetooth ATH BU_12
BH.21100.012
BATTERY
BOARD
FRU (Field Replaceable Unit) List
6-7
Table 6-3.
FRU List
Category
Description
Acer Part No.
Lan Intel WLAN 100BN.HMWG Crane Peak
1x1 BGN
KI.CNH01.002
Liteon Wireless LAN Atheros HB125 1x1 BGN
NI.23600.086
liteon WLAN 802.11 B/G/N WN6606LH-AA
NI.23600.088
Foxconn Wirelss LAN Broadcom 4313 1x1 BGN
(HM) T77H194.00
NI.23600.076
Foxconn Wirelss LAN Atheros HB95 1x1 BGN
(HM) T77H121.01
NI.23600.068
Foxconn Wirelss LAN Atheros HB125 1x1 BGN
NI.23600.085
Foxconn Wirelss LAN Broadcom 4313 IPA 1x1
BGN
NI.23600.090
ZRL POWER/B ASSY
55.RR907.001
ZRL USB BOARD ASSY
55.RR907.002
TOUCH PAD
56.R6Z07.001
PWR CORD V442S311612100(1M,3P,125V)US
BK
27.A50V7.001
PWR CORD 5-KBB0237(1.0M,3P,125V,7A)US
27.S0207.001
PWR CORD PRC 3P 1M 250V BLK
K0A0646-079 (CCC) - unapproved
27.A03V7.006
PWR CORD D646B301612(1M,3P,250V)CHINA
BK(CCC)
27.TATV7.005
PWR CORD
V4K5B3(1M,3P,250V16A)EUR+KOR BK
27.A99V7.002
PWR CORD
5-KBB0232(1.0M,3P,250V,2.5A)EUR
27.A99V7.004
CABLE
6-8
FRU (Field Replaceable Unit) List
Table 6-3.
FRU List
Category
Description
Acer Part No.
CABLE - FFC USB
50.NCE07.003
CABLE - FFC TP
50.NCE07.001
CASE/COVER/BRACKET ASSEMBLY
LOWER CASE
60.RR907.003
DUMMY CARD
42.TVM07.002
ODD BEZEL - SUPER MULTI
42.NCE07.001
ODD BRACKET
33.PUM07.001
HDD BRACKET
33.NCE07.001
LCD BRACKET W/ HINGE - L
33.NCE07.002
LCD BRACKET W/ HINGE - R
33.NCE07.003
FRU (Field Replaceable Unit) List
6-9
Table 6-3.
FRU List
Category
Description
Acer Part No.
CCD
Liteon CAMERA 10P2SF005 (0.3M)LOE
AM.21400.078
CPU Intel Core i3 i3-2310M PGA 2.1G 35W
2/4-QS
KC.23101.DMP
CPU Intel Core i3 i3-2330M PGA 2.2G 35W
2/4-QS
KC.23301.DMP
CPU Intel Core i3 i3-2350M PGA 2.3G 35W 2/4
-QS
KC.23501.DMP
CPU Intel Pentium Dual-Core B940 PGA 2.0G
35W DDR3-1333-QS
KC.94001.DPB
CPU Intel Pentium Dual-Core B950 PGA 2.1G
35W DDR3-1333-QS
KC.95001.DPB
CPU Intel Core i3 i3-2310M PGA 2.1G 35W
2/4-DC
KC.23101.DMP
CPU Intel Core i3 i3-2330M PGA 2.2G 35W 2/4
-MP
KC.23301.DMP
CPU Intel Core i3 i3-2350M PGA 2.3G 35W 2/4
-MP
KC.23501.DMP
CPU Intel Pentium Dual-Core B940 PGA 2.0G
35W DDR3-1333 -MP
KC.94001.DPB
CPU Intel Pentium Dual-Core B950 PGA 2.1G
35W DDR3-1333 -MP
KC.95001.DPB
CPU Intel Celeron B710 PGA 1.6G 35W
DDR3-1333, 1/1-QS
KC.71001.CMB
CPU Intel Celeron B800 PGA 1.5G 35W
DDR3-1333-QS
KC.80001.CMB
ZQ5 DVD+/-RW/RAM F/W:1.00 S.P
KU.00807.075
CPU/PROCESSOR
DVD RW DRIVE
6-10
FRU (Field Replaceable Unit) List
Table 6-3.
FRU List
Category
Description
Acer Part No.
ODD PANASONIC Super-Multi DRIVE 12.7mm
Tray DL 8X UJ8B0 LF W/O bezel SATA (HF + ZP)
Foxconn Yentai Facotry
KU.00807.078
ODD PANASONIC Super-Multi DRIVE 12.7mm
Tray DL 8X UJ8B0AW LF+HF W/O bezel SATA
(Win7)
KU.00807.079
ODD HLDS Super-Multi DRIVE 12.7mm Tray
DL 8X GT32N (R5-2) LF W/O bezel SATA with
Renesas solution + PCC LD (HF + Windows 7)
KU.0080D.055
ODD HLDS Super-Multi DRIVE 12.7mm Tray
DL 8X GT34N LF W/O bezel SATA Zero Power
Supported, PCC LD (HF + Windows 7)
KU.0080D.057
ODD PLDS Super-Multi DRIVE 12.7mm Tray DL
8X DS-8A5SH LF+HF W/O bezel SATA With TI +
Rohm Solution (HF + Windows 7)
KU.0080F.014
ODD PIONEER Super-Multi DRIVE 12.7mm
Tray DL 8X DVR-TD11RS LF W/O bezel 1.01
SATA HF + ZP (HME OPU)
KU.00805.051
HDD SEAGATE 2.5" 5400rpm 500GB
ST9500325AS,9HH134-189, Wyatt with new
pcb SATA 8MB LF F/W:0001SDM1
KH.50001.017
HDD SEAGATE 2.5" 5400rpm 250GB
ST250LT003/9YG14C-188, Sapta 15 320G/P
SATA 8MB LF+HF F/W:0001SDM1
KH.25001.020
HDD SEAGATE 2.5" 5400rpm 320GB
ST320LT020 /9YG142-188, Sapta 15,320G/P
SATA 8MB LF+HF F/W:0001SDM1
KH.32001.021
HDD TOSHIBA 2.5" 5400rpm 250GB
MK2559GSXP,Capricorn 3BS, 4K drive, 375G/P
SATA 8MB LF+HF F/W:GN003J 4K drive
KH.25004.006
HDD TOSHIBA 2.5" 5400rpm 320GB
MK3259GSXP, Capricorn 3BS, 375G/P, 4K drive
SATA 8MB LF+HF F/W:GN003J 4K
KH.32004.005
HDD TOSHIBA 2.5" 5400rpm 500GB
MK5059GSXP, Capricron 3BS, 375G/P SATA
8MB LF+HF F/W:GN003J 4K
KH.50004.003
HDD TOSHIBA 2.5" 5400rpm 640GB
MK6459GSXP, Capricron 3BS, 375G/P SATA
8MB LF+HF F/W:GN003J 4K
KH.64004.003
HDD WD 2.5" 5400rpm 7500GB
WD750BPVT-22HXZT3, ML375M-AF2, 375G/P,
4K drive SATA 8MB LF+HF F/W:01.01A01
KH.75008.011
HDD/HARD DISK DRIVE
FRU (Field Replaceable Unit) List
6-11
Table 6-3.
FRU List
Category
Description
Acer Part No.
HDD TOSHIBA 2.5" 5400rpm 750GB
MK7559GSX, 375G/P, Capricorn BS, 4K drive
SATA 8MB LF+HF F/W:GNDD3J
KH.75004.001
HDD WD 2.5" 5400rpm 250GB
WD2500BPVT-22JJ5T0, ML320S-AF2, 320G/P,
4K drive SATA 8MB LF+HF F/W:01.01A01
KH.25008.030
HDD WD 2.5" 5400rpm 320GB
WD3200BPVT-22JJ5T0, ML320S-AF2, 320G/P,
4K drive SATA 8MB LF+HF F/W:01.01A01
KH.32008.024
HDD WD 2.5" 5400rpm 500GB
WD5000BPVT-22HXZT3, ML375M-AF2,
375G/P, 4K drive SATA 8MB LF+HF
F/W:01.01A01
KH.50008.024
HTS543225A7A384 for Eagle-B7 250GB
KH.25007.020
HDD HGST 2.5" 5400rpm 320GB
HTS543232A7A384,0J11523, Eagle B7, 320G/P
SATA LF+HF F/W:A60W
KH.32007.013
HDD HGST 2.5" 5400rpm 500GB
HTS547550A9E384, Jet B,375G/P SATA 8MB
LF+HF F/W:DA3872
KH.50007.013
HDD HGST 2.5" 5400rpm 640GB
HTS547564A9E384,Jet B, 375G/P, 0J20012
SATA 8MB LF+HF F/W:DA3872
KH.64007.003
HDD HGST 2.5" 5400rpm 750GB
HTS547575A9E384, 0J20013, Jet B, 375G/P
SATA 8MB LF F/W:DA3872
KH.75007.004
HDD WD 2.5" 5400rpm 640GB
WD6400BPVT-22HXZT3, ML375M-AF2,
375G/P, 4K drive SATA 8MB LF+HF
F/W:01.01A01
KH.64008.006
HDD SEAGATE 2.5" 5400rpm 640GB Desaru,
ST9640423AS,9ZW144-188, 375G/P, 4K drive
SATA 8MB LF+HF F/W:0001SDM1
KH.64001.005
HDD SEAGATE 2.5" 5400rpm 750GB
ST9750423AS,9ZW14G-188, Desaru5, 375G/P.
SATA 8MB LF+HF F/W:0001SDM1
KH.75001.011
THERMAL MODULE 35W - UMA
60.RR907.008
HEATSINK
6-12
FRU (Field Replaceable Unit) List
Table 6-3.
FRU List
Category
Description
Acer Part No.
PCH HEAT SINK
60.PUM07.006
Keyboard ACER AC7T_A10B AC7T Internal 17
Standard 103KS Black US International
Texture
KB.I170A.143
K/B(UI)ZR7(AEZR7R00,3B)JMO
KB.I170A.143
Keyboard ACER AC7T_A10B AC7T Internal 17
Standard 104KS Black UK Texture
KB.I170A.143
K/B(UK)ZR7(AEZR7E00,3D)JMO
KB.I170A.171
LED LCD AUO 15.6"W WXGA Glare
B156XW02 V6 LF 200nit 8ms 400:1
LK.15605.019
LED LCD SAMSUNG 15.6"W WXGA Glare
LTN156AT02-A11 LF 220nit 8ms 500:1
LK.15606.012
LED LCD SAMSUNG 15.6''W WXGA Glare
LTN156AT24-A01 LF 220nit 8ms 500:1
LK.15606.013
LED LCD LPL 15.6"W WXGA Glare
LP156WH2-TLEA LF 220nit 16ms 500:1 (color
engine)
LK.15608.011
LED LCD LPL 15.6''W WXGA Glare
LP156WH4-TLA1 LF 220nit 16ms 500:1
LK.15608.015
LED LCD CMO 15.6"W WXGA Glare
N156B6-L0B LF 220nit 8ms 650:1
LK.1560D.010
LED LCD AUO 15.6"W WXGA Glare
B156XW02 V6 LF 200nit 8ms 400:1
LK.15605.019
ZRL MB ASSY(UMA,HR,DC)W/O CPU
MB.RR706.001
ZRL MB(UMA,HR,DC,SURGE)W/O CPU
MB.D1206.001
KEYBOARD
LCD
MAINBOARD
FRU (Field Replaceable Unit) List
6-13
Table 6-3.
FRU List
Category
Description
Acer Part No.
MEMORY
Memory NANYA SO-DIMM DDRIII 1333 1GB
NT1GC64BH4B0PS-CG LF 128*16 0.055um
KN.1GB03.034
Memory KINGSTON SO-DIMM DDRIII 1333
1GB ACR128X64D3S1333C9 LF 128*8 0.065um
KN.1GB07.004
Memory UNIFOSA SO-DIMM DDRIII 1333 1GB
GU672203EP0200 LF 128*8 0.065um
KN.1GB0H.017
Memory NANYA SO-DIMM DDRIII 1333 2GB
NT2GC64B8HC0NS-CG LF 128*8 0.065um
KN.2GB03.017
Memory KINGSTON SO-DIMM DDRIII 1333
2GB ACR256X64D3S13C9G LF+HF
KN.2GB07.006
Memory ELPIDA SO-DIMM DDRIII 1333 2GB
EBJ20UF8BCS0-DJ-F LF 256*8 46nm
KN.2GB09.010
Memory SAMSUNG SO-DIMM DDRIII 1333
2GB M471B5773DH0-CH9 LF 256*8
KN.2GB0B.030
Memory HYNIX SO-DIMM DDRIII 1333 2GB
HMT325S6BFR8C-H9 LF 256*8 46nm
KN.2GB0G.018
Memory NANYA SO-DIMM DDRIII 1333 4GB
NT4GC64B8HB0NS-CG LF 256*8 0.055um
KN.4GB03.005
Memory KINGSTON SO-DIMM DDRIII 1333
4GB ACR512X64D3S13C9G LF+HF
KN.4GB07.001
Memory ELPIDA SO-DIMM DDRIII 1333 4GB
EBJ41UF8BCS0-DJ-F LF 256*8 46nm
KN.4GB09.002
Memory SAMSUNG SO-DIMM DDRIII 1333
4GB M471B5273DH0-CH9 LF 256*8 35nm
KN.4GB0B.015
Memory HYNIX SO-DIMM DDRIII 1333 4GB
HMT351S6BFR8C-H9 LF 256*8 46nm
KN.4GB0G.004
BASE FOOT RUBBER FRONT
47.NCE07.003
MISCELLANEOUS
6-14
FRU (Field Replaceable Unit) List
Table 6-3.
FRU List
Category
Description
Acer Part No.
BASE FOOT RUBBER REAR
47.NCE07.004
COVER LOGO MYLAR
40.RR907.002
ZRD BASE SUB ASSY JE S.P
60.NCE07.002
TP PROTECT MYLAR
47.R6Z07.004
LCD SCREW MYLAR
47.R6Z07.003
SPEAKER
23.RR907.001
MYLAR
SPEAKER
FRU (Field Replaceable Unit) List
6-15
Screw List
Table 6-4.
Screw List
CATEGORY
6-16
0
Description
Acer Part No.
SCREW M3*0.5+3.5I
86.TDY07.003
SCREW M2.5*6-I(BNI)(NYLOK)
86.A08V7.004
SCREW M2.5X4-I-NYLOK K
86.T23V7.009
SCREW M2.5*6-I(BNI)(NYLOK)
86.A08V7.004
SCREW M2.0*3.0-I(BKAG)(NYLOK IRON
86.ARE07.002
FRU (Field Replaceable Unit) List
CHAPTER 7
Model Definition and Configuration
Aspire 5349 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Aspire 5749Z . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
Aspire 5749 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
7-2
Model Definition and Configuration
Aspire 5349
Table 7-1.
Model
0
RO, Description
RO
Country
Acer Part No
Description
AS5349-B802
G50Mikk
TWN
GCTWN
LX.RR902.008
AS5349-B802G50Mikk
W7HP64ASTW1 MC
UMACkk_3
1*2G/500/BT/6L2.2/2R/CB_GN_
0.3C_AN_TC41SP1
AS5349-B802
G50Mikk
AAP
Korea
LX.RR902.007
AS5349-B802G50Mikk
W7HP64KASKR1 MC
UMACkk_3
1*2G/500/6L2.2/2R/CB_GN_0.3
C_outer_AN_KO11SP1
AS5349-B802
G50Mikk
AAP
Korea
LX.RR90C.001
AS5349-B802G50Mikk
LinpusMGAKR1 UMACkk_3
1*2G/500_L/6L2.2/2R/CB_GN_0.
3C_outer_AN_KO21
AS5349-B802
G25Mikk
PA
USA
LX.RR902.004
AS5349-B802G25Mikk
W7HP64ASUS1 MC UMACkk_3
1*2G/250/6L2.2/2R/CB_GN_0.3
C_AN_FRB9SP1
AS5349-B802
G32Mikk
EMEA
Russia
LX.RR908.003
AS5349-B802G32Mikk
W7ST32RUASRU1 MC
UMACkk_3
1*2G/320/6L2.2/2R/CB_GN_0.3
C_AN_RU11SP1
AS5349-B802
G32Mikk
EMEA
Greece
LX.RR902.006
AS5349-B802G32Mikk
W7HP64ASGR1 MC UMACkk_3
1*2G/320/6L2.2/2R/CB_GN_0.3
C_AN_EL32SP1
AS5349-B803
G50Mikk
EMEA
Greece
LX.RR902.005
AS5349-B803G50Mikk
W7HP64ASGR1 MC UMACkk_3
2G+1G/500_L/6L2.2/2R/CB_GN_
0.3C_AN_EL32SP1
AS5349-B802
G32Mikk
EMEA
Middle East
LX.RR908.002
AS5349-B802G32Mikk EM
W7ST32EMASME1 MC
UMACkk_3
1*2G/320/BT/6L2.2/2R/CB_GN_
0.3C_AN_ARA1SP1
Model Definition and Configuration
7-3
Table 7-1.
Model
RO, Description (Continued)
RO
Country
Acer Part No
Description
AS5349-B802
G32Mikk
EMEA
Middle East
LX.RR908.001
AS5349-B802G32Mikk EM
W7ST32EMASME1 MC
UMACkk_3
1*2G/320/6L2.2/2R/CB_GN_0.3
C_AN_ARA1SP1
AS5349-B804
G50Mikk
EMEA
Germany
LX.RR902.003
AS5349-B804G50Mikk
W7HP64ASDE1 MC UMACkk_3
1*4G/500_L/6L2.2/2R/CB_GN_0.
3C_AN_DE11SP1
AS5349-B802
G25Mikk
AAP
Japan
LX.RR902.002
AS5349-B802G25Mikk
W7HP64AJP1 MC UMACkk_3
1*2G/250/BT/6L2.2/2R/CB_GN_
0.3C_outer_AN_JA11SP1_BT82
2
AS5349-B802
G32Mikk
AAP
Japan
LX.RR902.001
AS5349-B802G32Mikk
W7HP64AJP1 MC UMACkk_3
1*2G/320/BT/6L2.2/2R/CB_GN_
0.3C_outer_AN_JA11SP1_BT82
3
7-4
Model Definition and Configuration
Aspire 5749Z
0
Table 1-2. RO, Description
Model
RO
Country
Acer Part No
Description
AS5749Z-B95
3G32Mikk
EMEA
Russia
LX.RR801.002
AS5749Z-B953G32Mikk
W7HB64RUASRU1 MC
UMACkk_3
2G+1G/320/6L2.2/2R/CB_GN_0.
3C_AN_RU11SP1
AS5749Z-B95
4G32Mikk
EMEA
Serbia/BosniaHerzegovina
LX.RR801.001
AS5749Z-B954G32Mikk
W7HB64ERASBA1 MC
UMACkk_3
1*4G/320/BT/6L2.2/2R/CB_GN_
0.3C_AN_A151SP1
AS5749Z-B95
4G32Mikk
EMEA
Serbia/BosniaHerzegovina
LX.RR802.011
AS5749Z-B954G32Mikk
W7HP64ASBA1 MC UMACkk_3
1*4G/320/BT/6L2.2/2R/CB_GN_
0.3C_AN_A151SP1
AS5749Z-B94
4G32Mikk
EMEA
Serbia/BosniaHerzegovina
LX.RR802.010
AS5749Z-B944G32Mikk
W7HP64ASBA1 MC UMACkk_3
1*4G/320/BT/6L2.2/2R/CB_GN_
0.3C_AN_A151SP1
AS5749Z-B95
4G32Mikk
AAP
Japan
LX.RR802.009
AS5749Z-B954G32Mikk
W7HP64AJP1 MC UMACkk_3
2*2G/320/6L2.2/2R/CB_GN_0.3
C_outer_AN_JA11SP1SP1
AS5749Z-B95
2G32Mikk
AAP
Japan
LX.RR802.008
AS5749Z-B952G32Mikk
W7HP64AJP1 MC UMACkk_3
1*2G/320/6L2.2/2R/CB_GN_0.3
C_outer_AN_JA11SP1SP1
AS5749Z-B95
2G32Mikk
AAP
Japan
LX.RR802.007
AS5749Z-B952G32Mikk
W7HP64AP2JP1 MC
UMACkk_3
1*2G/320/6L2.2/2R/CB_GN_0.3
C_outer_AN_JA11SP1SP1
AS5749Z-B95
4G32Mikk
AAP
Japan
LX.RR802.006
AS5749Z-B954G32Mikk
W7HP64AP2JP1 MC
UMACkk_3
2*2G/320/6L2.2/2R/CB_GN_0.3
C_outer_AN_JA11SP1SP1
AS5749Z-B95
2G50Mikk
TWN
GCTWN
LX.RR802.005
AS5749Z-B952G50Mikk
W7HP64ASTW1 MC
UMACkk_3
1*2G/500/BT/6L2.2/2R/CB_GN_
0.3C_AN_TC41SP1
Model Definition and Configuration
7-5
Table 1-2. RO, Description (Continued)
Model
RO
Country
Acer Part No
Description
AS5749Z-B94
2G25Mikk
AAP
Japan
LX.RR802.004
AS5749Z-B942G25Mikk
W7HP64AJP1 MC UMACkk_3
1*2G/250/BT/6L2.2/2R/CB_GN_
0.3C_outer_AN_JA11SP1_CA92
5
AS5749Z-B94
2G32Mikk
AAP
Japan
LX.RR802.003
AS5749Z-B942G32Mikk
W7HP64AJP1 MC UMACkk_3
1*2G/320/BT/6L2.2/2R/CB_GN_
0.3C_outer_AN_JA11SP1_CA92
3
AS5749Z-B94
2G50Mikk
TWN
GCTWN
LX.RR802.002
AS5749Z-B942G50Mikk
W7HP64ASTW1 MC
UMACkk_3
1*2G/500/BT/6L2.2/2R/CB_GN_
0.3C_AN_TC41SP1
7-6
Model Definition and Configuration
Aspire 5749
0
Table 1-3. RO, Description
Model
RO
Country
Acer Part No
Description
AS5749-2333
G32Mikk
EMEA
Russia
LX.RR701.002
AS5749-2333G32Mikk
W7HB64RUASRU1 MC
UMACkk_3
2G+1G/320/6L2.2/2R/CB_GN_0.
3C_AN_RU11SP1
AS5749-2334
G50Mikk
EMEA
Spain
LX.RR702.002
AS5749-2334G50Mikk
W7HP64ASES1 MC UMACkk_3
2*2G/500_L/6L2.2/2R/CB_GN_0.
3C_AN_ES51SP1
AS5749-2314
G50Mikk
EMEA
Spain
LX.RR702.001
AS5749-2314G50Mikk
W7HP64ASES1 MC UMACkk_3
2*2G/500_L/6L2.2/2R/CB_GN_0.
3C_AN_ES51SP1
AS5749-2332
G32Mikk
EMEA
Middle East
LX.RR701.001
AS5749-2332G32Mikk EM
W7HB64EMASME1 MC
UMACkk_3
1*2G/320/BT/6L2.2/2R/CB_GN_
0.3C_AN_ARA1SP1
AS5749-2312
G50Mikk
AAP
Vietnam
LX.RR70C.001
AS5749-2312G50Mikk
LinpusMGAVN1 UMACkk_3
1*2G/500_L/BT/6L2.2/2R/CB_GN
_0.3C_outer_AN_XS11
R510HR-B94
2G50Mikk
CHINA
China
LX.D120C.001
R510HR-B942G50Mikk
LINPUSfCN1 UMACkk_3
1*2G/500_L/6L2.2/2R/CB_GN_0.
3C_outer_AN_SC25
R510HR-B94
2G50Mikk
CHINA
China
LX.D1201.001
R510HR-B942G50Mikk
W7HB32SCfSCN1 UMACkk_3
1*2G/500/6L2.2/2R/CB_GN_0.3
C_outer_AN_SC27SP1
Model Definition and Configuration
7-7
7-8
Model Definition and Configuration
CHAPTER 8
Test Compatible Components
Microsoft® Windows® 7 Environment Test . . . . . . . . . . . 8-4
8-2
Test Compatible Components
This computer’s compatibility is tested and verified by Acer’s internal testing
department. All of its system functions are tested under Windows® 7 environment.
Refer to the following lists for components, adapter cards, and peripherals which have
passed these tests. Regarding configuration, combination and test procedures, please
refer to the Aspire 5349/5749/5749Z. Compatibility Test Report released by the Acer
Mobile System Testing Department.
Test Compatible Components
8-3
Microsoft® Windows® 7 Environment Test
Table 1-1.
0
Test Compatible Components
Vendor
Type
Description
Acer Part No.
Adapter
10001023 LITE-ON
65W
Adapter LITE-ON 65W 19V
1.7x5.5x11 Yellow PA-1650-69AW,
LV5, Low profile LED LF
AP.06503.029
60016453
CHICONY POWER
65W
Adapter Chicony Power 65W 19V
1.7x5.5x11 Yellow CPA09-A065N1,
LV5, low profile LF
AP.0650A.017
10001081 DELTA
65W
Adapter DELTA 65W 19V
1.7x5.5x11 Yellow ADP-65VH BA,
LV5, Low profile LED LF
AP.06501.033
ALC271X_VB3
Realtek ALC271X_VB3
LZ.21000.085
60001921 SANYO
6CELL2.2
Battery SANYO AS10D Li-Ion 3S2P
SANYO 6 cell 4400mAh Main
COMMON new IC BQ8055
BT.00603.124
10001063 SONY
6CELL2.2
Battery SONY AS10D Li-Ion 3S2P
SONY 6 cell 4400mAh Main
COMMON ID:AS10D41
BT.00604.049
60001535
PANASONIC
6CELL2.2
Battery PANASONIC AS10D51, for
new IC max1787 Li-Ion 3S2P
PANASONIC 6 cell 4400mAh Main
COMMON
BT.00605.072
60013145
SAMSUNG SDI
6CELL2.2
Battery SAMSUNG AS10D Li-Ion
3S2P SAMSUNG 6 cell 4400mAh
Main COMMON ID:AS10D61
BT.00606.008
60002162 SIMPLO
6CELL2.2
Battery SIMPLO AS10D Li-Ion 3S2P
PANASONIC 6 cell 4400mAh Main
COMMON ID:AS10D71
BT.00607.125
60002162 SIMPLO
6CELL2.2
Battery SIMPLO AS10D Li-Ion 3S2P
LGC 6 cell 4400mAh Main
COMMON ID:AS10D73
BT.00607.126
60002162 SIMPLO
6CELL2.2
Battery SIMPLO AS10D Li-Ion 3S2P
SAMSUNG 6 cell 4400mAh Main
COMMON ID:AS10D
BT.00607.127
60032811 LG
CHEM
6CELL2.2
Battery LGC AS10D Li-Ion 3S2P
LGC 6 cell 4400mAh Main
COMMON ID:AS10D81
BT.0060G.001
Audio Codec
10004786
REALTEK
Battery
8-4
Test Compatible Components
Table 1-1.
Test Compatible Components
Vendor
Type
Description
Acer Part No.
Bluetooth
10001018 HON
HAI
BT 4.0
BT 4.0 Foxconn Atheros BU22
BH.21100.017
10001018 HON
HAI
BT 4.0
BT 4.0 Foxconn BCM 20702
BH.21100.018
10001018 HON
HAI
BT 3.0
Foxconn Bluetooth ATH BU12
BH.21100.011
10001018 HON
HAI
BT 3.0
Foxconn Bluetooth BRM 2070
(T77H114.01) BT 3.0
BH.21100.010
10001018 HON
HAI
BT 2.1
Foxconn Bluetooth ATH BU_12
BH.21100.012
23707801
FOXCONN TW
BT 2.1
Foxconn Bluetooth BRM 2070
(T77H114.01)
BH.21100.007
10001018 HON
HAI
BT 3.0
Foxconn Bluetooth ATH BU_22
BH.21100.021
10001018 HON
HAI
BT 3.0
Foxconn Bluetooth BCM 20702
BH.21100.022
10001018 HON
HAI
BT 2.1
BT 2.1 Foxconn ATH BU22
BH.21100.023
10001018 HON
HAI
BT 2.1
BT 2.1 Foxconn BCM 20702
BH.21100.024
10001023 LITE-ON
0.3M
Liteon 0.3M LT7675AL
AM.21400.078
PLM00012 Suyin
0.3M
Suyin 0.3M SY_7675_AL
AM.21400.109
10001044
CHICONY
0.3M
Chicony Camera CH_7675_AL
AM.21400.111
2-in-1 card
reader
2-in-1 card reader
CR.21500.030
Camera
Card Reader
10000981 MISC
Test Compatible Components
8-5
Table 1-1.
Test Compatible Components
Vendor
Type
Description
Acer Part No.
CPU
10001067 INTEL
Ci32310M
CPU Intel Core i3 i3-2310M PGA
2.1G 35W 2/4
KC.23101.DMP
10001067 INTEL
Ci32330M
CPU Intel Core i3 i3-2330M PGA
2.2G 35W 2/4
KC.23301.DMP
10001067 INTEL
PMDB940
CPU Intel Pentium Dual-Core B940
PGA 2.0G 35W DDR3-1333
KC.94001.DPB
10001067 INTEL
PMDB950
CPU Intel Pentium Dual-Core B950
PGA 2.1G 35W DDR3-1333
KC.95001.DPB
10001067 INTEL
CMB800
CPU Intel Celeron B800 PGA 1.5G
35W DDR3-1333
KC.80001.CMB
10001067 INTEL
CMB710
CPU Intel Celeron B710 PGA 1.6G
35W DDR3-1333, 1/1
KC.71001.CMB
10001067 INTEL
Ci32350M
CPU Intel Core i3 i3-2350M PGA
2.3G 35W 2/4
KC.23501.DMP
10001067 INTEL
PMDB960
CPU Intel Pentium Dual-Core B960
PGA 35W DDR3-1333
KC.96001.DPB
60002036
SEAGATE
N250GB5.4KS_
4K
HDD SEAGATE 2.5" 5400rpm
250GB ST250LT003/9YG14C-188,
Sapta 15 320G/P SATA 8MB LF+HF
F/W:0001SDM1
KH.25001.020
60001922
TOSHIBA DIGI
N250GB5.4KS_
4K
HDD TOSHIBA 2.5" 5400rpm
250GB MK2559GSXP,Capricorn
3BS, 4K drive, 375G/P SATA 8MB
LF+HF F/W:GN003J 4K drive
KH.25004.006
60002005 HGST
SG
N250GB5.4KS
HDD HGST 2.5" 5400rpm 250GB
HTS543225A7A384, Eagle B7,
320G/P SATA 8MB LF+HF
F/W:A60W
KH.25007.020
60001994 WD
N250GB5.4KS_
4K
HDD WD 2.5" 5400rpm 250GB
WD2500BPVT-22JJ5T0,
ML320S-AF2, 320G/P, 4K drive
SATA 8MB LF+HF F/W:01.01A01
KH.25008.030
60002036
SEAGATE
N320GB5.4KS_
4K
HDD SEAGATE 2.5" 5400rpm
320GB ST320LT020 /9YG142-188,
Sapta 15,320G/P SATA 8MB LF+HF
F/W:0001SDM1
KH.32001.021
60001922
TOSHIBA DIGI
N320GB5.4KS_
4K
HDD TOSHIBA 2.5" 5400rpm
320GB MK3259GSXP, Capricorn
3BS, 375G/P, 4K drive SATA 8MB
LF+HF F/W:GN003J 4K
KH.32004.005
HDD
8-6
Test Compatible Components
Table 1-1.
Test Compatible Components
Vendor
Type
Description
Acer Part No.
60002005 HGST
SG
N320GB5.4KS
HDD HGST 2.5" 5400rpm 320GB
HTS543232A7A384, Eagle B7,
320G/P SATA LF+HF F/W:A60W
KH.32007.013
60001994 WD
N320GB5.4KS_
4K
HDD WD 2.5" 5400rpm 320GB
WD3200BPVT-22JJ5T0,
ML320S-AF2, 320G/P, 4K drive
SATA 8MB LF+HF F/W:01.01A01
KH.32008.024
60002036
SEAGATE
N500GB5.4KS
HDD SEAGATE 2.5" 5400rpm
500GB ST9500325AS,9HH134-189,
Wyatt with new pcb SATA 8MB LF
F/W:0001SDM1
KH.50001.017
60001922
TOSHIBA DIGI
N500GB5.4KS_
4K
HDD TOSHIBA 2.5" 5400rpm
500GB MK5059GSXP, Capricron
3BS, 375G/P SATA 8MB LF+HF
F/W:GN003J 4K
KH.50004.003
60002005 HGST
SG
N500GB5.4KS_
4K
HDD HGST 2.5" 5400rpm 500GB
HTS547550A9E384, Jet B,375G/P
SATA 8MB LF+HF F/W:DA3872
KH.50007.013
60001994 WD
N500GB5.4KS_
4K
HDD WD 2.5" 5400rpm 500GB
WD5000BPVT-22HXZT3,
ML375M-AF2, 375G/P, 4K drive
SATA 8MB LF+HF F/W:01.01A01
KH.50008.024
60002036
SEAGATE
N640GB5.4KS
HDD SEAGATE 2.5" 5400rpm
640GB ST9640320AS,9RN134-189,
Cameron, 320G/P SATA 8MB LF
F/W:0001SDM1
KH.64001.004
60001922
TOSHIBA DIGI
N640GB5.4KS_
4K
HDD TOSHIBA 2.5" 5400rpm
640GB MK6459GSXP, Capricron
3BS, 375G/P SATA 8MB LF+HF
F/W:GN003J 4K
KH.64004.003
60002005 HGST
SG
N640GB5.4KS_
4K
HDD HGST 2.5" 5400rpm 640GB
HTS547564A9E384,Jet B, 375G/P
SATA 8MB LF+HF F/W:DA3872
KH.64007.003
60001994 WD
N640GB5.4KS_
4K
HDD WD 2.5" 5400rpm 640GB
WD6400BPVT-22HXZT3,
ML375M-AF2, 375G/P, 4K drive
SATA 8MB LF+HF F/W:01.01A01
KH.64008.006
60002036
SEAGATE
N750GB5.4KS_
4K
HDD SEAGATE 2.5" 5400rpm
750GB ST9750423AS,9ZW14G-188,
Desaru5, 375G/P. SATA 8MB LF+HF
F/W:0001SDM1
KH.75001.011
Test Compatible Components
8-7
Table 1-1.
Vendor
Test Compatible Components
Type
Description
Acer Part No.
60001922
TOSHIBA DIGI
N750GB5.4KS_
4K
HDD TOSHIBA 2.5" 5400rpm
750GB MK7559GSXP, 750G,
Capricorn 3BS SATA 8MB LF+HF
F/W:GN001A for exteral HDD
market only
KH.75004.003
60002005 HGST
SG
N750GB5.4KS_
4K
HDD HGST 2.5" 5400rpm 750GB
HTS547575A9E384, Jet B, 375G/P
SATA 8MB LF F/W:DA3872
KH.75007.004
60002005 HGST
SG
N750GB5.4KS
HDD HGST 2.5" 5400rpm 750GB
Dummy P.N SATA 8MB LF+HF F/W:
0000
KH.75007.005
60001994 WD
N750GB5.4KS_
4K
HDD WD 2.5" 5400rpm 750GB
WD750BPVT-22HXZT3,
ML375M-AF2, 375G/P, 4K drive
SATA 8MB LF+HF F/W:01.01A01
KH.75008.011
60001922
TOSHIBA DIGI
N750GB5.4KS_
4K
HDD TOSHIBA 2.5" 5400rpm
750GB MK7559GSXP, 375G/P,
Capricorn BS, 4K drive SATA 8MB
LF+HF F/W:GN003J
KH.75004.001
60001922
TOSHIBA DIGI
N750GB5.4KS_
4K
HDD TOSHIBA 2.5" 5400rpm
750GB MK7559GSXP, 750G,
Capricorn 3BS SATA 8MB LF+HF
F/W:GN001A for exteral HDD
market only
KH.75004.003
60001922
TOSHIBA DIGI
N750GB5.4KS_
4K
HDD TOSHIBA 2.5" 5400rpm
750GB MK7559GSXP, 750G,
Capricorn 3BS SATA 8MB LF+HF
F/W:GN001A for exteral HDD
market only
KH.75004.003
60002036
SEAGATE
N640GB5.4KS_
4K
HDD SEAGATE 2.5" 5400rpm
640GB Desaru,
ST9640423AS,9ZW144-188,
375G/P, 4K drive SATA 8MB LF+HF
F/W:0001SDM1
KH.64001.005
60002036
SEAGATE
N640GB5.4KS
HDD SEAGATE 2.5" 5400rpm
640GB ST9640320AS,9RN134-189,
Cameron, 320G/P SATA 8MB LF
F/W:0001SDM1
KH.64001.004
60002036
SEAGATE
N640GB5.4KS
HDD SEAGATE 2.5" 5400rpm
640GB ST9640320AS,9RN134-189,
Cameron, 320G/P SATA 8MB LF
F/W:0001SDM1
KH.64001.004
Keyboard
8-8
Test Compatible Components
Table 1-1.
Test Compatible Components
Vendor
60004864
DARFON
Type
Description
Acer Part No.
AC7T_A10B
Keyboard ACER AC7T_A10B AC7T
Internal 17 Standard Black NONE
Y2010 Acer Texture
KB.I170A.143
AR8158L
Atheros AR8158L
NI.22400.058
60003316 AUO
NLED15.6WXG
AG
LED LCD AUO 15.6"W WXGA
Glare B156XW02 V6 LF 200nit 8ms
400:1
LK.15605.019
60002215
SAMSUNG
NLED15.6WXG
AG
LED LCD SAMSUNG 15.6"W
WXGA Glare LTN156AT02-A11 LF
220nit 8ms 500:1
LK.15606.012
60003089 LG
NLED15.6WXG
AG
LED LCD LPL 15.6"W WXGA Glare
LP156WH2-TLEA LF 220nit 16ms
500:1 (color engine)
LK.15608.011
60003089 LG
NLED15.6WXG
AG
LED LCD LPL 15.6''W WXGA Glare
LP156WH4-TLA1 LF 220nit 16ms
500:1
LK.15608.015
10001038 CMO
NLED15.6WXG
AG
LED LCD CMO 15.6''W WXGA
Glare N156B6-L0B LF 220nit 8ms
650:1
LK.1560D.010
60002215
SAMSUNG
NLED15.6WXG
AG
LED LCD SAMSUNG 15.6''W
WXGA Glare LTN156AT24-A01 LF
220nit 8ms 500:1
LK.15606.013
60024207
KINGSTON-FAR
EAST
SO2GBIII13
Memory KINGSTON SO-DIMM
DDRIII 1333 2GB
ACR256X64D3S13C9G LF+HF
KN.2GB07.006
60004668 ELPIDA
SO2GBIII13
Memory ELPIDA SO-DIMM DDRIII
1333 2GB EBJ20UF8BCS0-DJ-F LF
256*8 46nm
KN.2GB09.010
60002215
SAMSUNG
SO2GBIII13
Memory SAMSUNG SO-DIMM
DDRIII 1333 2GB
M471B5773DH0-CH9 LF 256*8
KN.2GB0B.030
60002045 HYNIX
SO2GBIII13
Memory HYNIX SO-DIMM DDRIII
1333 2GB HMT325S6BFR8C-H9 LF
256*8 46nm
KN.2GB0G.018
60001993 NANYA
SO4GBIII13
Memory NANYA SO-DIMM DDRIII
1333 4GB NT4GC64B8HB0NS-CG
LF 256*8 0.055um
KN.4GB03.005
LAN
10017383 Atheros
LCD
Memory
Test Compatible Components
8-9
Table 1-1.
Test Compatible Components
Vendor
Type
Description
Acer Part No.
60024207
KINGSTON-FAR
EAST
SO4GBIII13
Memory KINGSTON SO-DIMM
DDRIII 1333 4GB
ACR512X64D3S13C9G LF+HF
KN.4GB07.001
60004668 ELPIDA
SO4GBIII13
Memory ELPIDA SO-DIMM DDRIII
1333 4GB EBJ41UF8BCS0-DJ-F LF
256*8 46nm
KN.4GB09.002
60001993 NANYA
SO2GBIII13
Memory NANYA SO-DIMM DDRIII
1333 2GB NT2GC64B8HC0NS-CG
LF 128*8 0.065um
KN.2GB03.017
60002215
SAMSUNG
SO4GBIII13
Memory SAMSUNG SO-DIMM
DDRIII 1333 4GB
M471B5273DH0-CH9 LF 256*8
35nm
KN.4GB0B.015
60002045 HYNIX
SO4GBIII13
Memory HYNIX SO-DIMM DDRIII
1333 4GB HMT351S6BFR8C-H9 LF
256*8 46nm
KN.4GB0G.004
60024207
KINGSTON-FAR
EAST
SO1GBIII13
Memory KINGSTON SO-DIMM
DDRIII 1333 1GB
ACR128X64D3S1333C9 LF 128*8
0.065um
KN.1GB07.004
60002000
UNIFOSA
SO1GBIII13
Memory UNIFOSA SO-DIMM
DDRIII 1333 1GB GU672203EP0200
LF 128*8 0.065um
KN.1GB0H.017
60001993 NANYA
SO1GBIII13
Memory NANYA SO-DIMM DDRIII
1333 1GB NT1GC64BH4B0PS-CG LF
128*16 0.055um
KN.1GB03.034
60004668 ELPIDA
SO4GBIII10
Memory NONE SO-DIMM DDRIII
1066 4GB dummy P/N LF
KN.4GB00.001
60002041
QIMONDA
SO1GBIII10
Memory NONE REG-ECC DDRIII
1066 1GB phantom p/n LF
KN.1GB00.003
60002215
SAMSUNG
SO2GBIII10
Memory NONE SO-DIMM DDRIII
1066 2GB dummy 1066 LF
KN.2GB00.001
HM65
NB Chipset Intel CS BD82HM65 B3
Huron River
KI.G6501.004
NSM8XS
ODD PIONEER Super-Multi DRIVE
12.7mm Tray DL 8X DVR-TD11RS
LF W/O bezel 1.01 SATA HF + ZP
(HME OPU)
KU.00805.051
NB Chipset
10001067 INTEL
ODD
60001939
PIONEER
8-10
Test Compatible Components
Table 1-1.
Test Compatible Components
Vendor
Type
Description
Acer Part No.
60001535
PANASONIC
NSM8XS
ODD PANASONIC Super-Multi
DRIVE 12.7mm Tray DL 8X UJ8A0
LF W/O bezel SATA (HF + Windows
7) Foxconn Yentai Facotry
KU.00807.075
60001535
PANASONIC
NSM8XS
ODD PANASONIC Super-Multi
DRIVE 12.7mm Tray DL 8X UJ8B0
LF W/O bezel SATA (HF + ZP)
Foxconn Yentai Facotry
KU.00807.078
610105 HLDS
NSM8XS
ODD HLDS Super-Multi DRIVE
12.7mm Tray DL 8X GT32N (R5-2)
LF W/O bezel SATA with Renesas
solution + PCC LD (HF + Windows
7)
KU.0080D.055
60003901 HITACHI
EAST
NSM8XS
ODD HLDS Super-Multi DRIVE
12.7mm Tray DL 8X GT34N LF W/O
bezel SATA Zero Power
Supported, PCC LD (HF + Windows
7)
KU.0080D.057
10001070 PHILIPS
NSM8XS
ODD PLDS Super-Multi DRIVE
12.7mm Tray DL 8X DS-8A5SH
LF+HF W/O bezel SATA With TI +
Rohm Solution (HF + Windows 7)
KU.0080F.014
60001535
PANASONIC
NSM8XS
ODD PANASONIC Super-Multi
DRIVE 12.7mm Tray DL 8X
UJ8B0AW LF+HF W/O bezel SATA
(Win7)
KU.00807.079
60003901 HITACHI
EAST
NSM8XS
ODD HLDS Super-Multi DRIVE
12.7mm Tray DL 8X GT51N LF W/O
bezel SATA Zero Power Supported
(HF + Windows 7)
KU.0080D.059
N
N
KI.22800.011
KIS
Antivirus application KIS Antivirus
application KIS
SR.23900.011
UMA
UMA (Intel)
KI.23200.038
N
N no VRAM
KI.23300.014
SB Chipset
9999995 ONE
TIME VENDER
Software
10000981 MISC
VGA Chip
10001067 INTEL
VRAM
9999995 ONE
TIME VENDER
WiFi Antenna
Test Compatible Components
8-11
Table 1-1.
Test Compatible Components
Vendor
10000105 WNC
Type
Description
Acer Part No.
PIFA
PIFA
LZ.23500.006
10001067 INTEL
3rd WiFi 1x1
BGN
Lan Intel WLAN 100BN.HMWG
Crane Peak 1x1 BGN
KI.CNH01.002
10001023 LITE-ON
3rd WiFi 1x1
BGN
Liteon Wireless LAN Atheros
HB125 1x1 BGN
NI.23600.086
10001023 LITE-ON
3rd WiFi 1x1
BGN
Liteon Wireless LAN Reltek
RTL8188CE 1x1 BGN
NI.23600.088
10001018 HON
HAI
3rd WiFi 1x1
BGN
Foxconn Wirelss LAN Broadcom
4313 IPA 1x1 BGN
NI.23600.090
10001018 HON
HAI
3rd WiFi 1x1
BGN
Foxconn Wirelss LAN Atheros
HB125 1x1 BGN
NI.23600.085
23707801
FOXCONN TW
3rd WiFi 1x1
BGN
Foxconn Wirelss LAN Broadcom
4313 1x1 BGN (HM) T77H194.00
NI.23600.076
10001018 HON
HAI
3rd WiFi 1x1
BGN
Foxconn Wirelss LAN Atheros
HB95 1x1 BGN (HM) L
NI.23600.078
23707801
FOXCONN TW
3rd WiFi 1x1
BGN
Foxconn Wirelss LAN Atheros
HB95 1x1 BGN (HM) T77H121.01
NI.23600.068
10001018 HON
HAI
3rd WiFi 1x1
BGN
Foxconn Wirelss LAN Atheros
HB95 1x1 BGN (HM) L
NI.23600.078
10001018 HON
HAI
3rd WiFi 1x1
BGN
Foxconn Wirelss LAN Atheros
HB95 1x1 BGN (HM) L
NI.23600.078
Wireless LAN
8-12
Test Compatible Components
CHAPTER 9
Online Support Information
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
9-2
Online Support Information
Introduction
0
This section describes online technical support services available to help users repair their
Acer Systems.
For distributors, dealers, ASP or TPM, please refer the technical queries to a local Acer
branch office. Acer Branch Offices and Regional Business Units may access our website.
However some information sources will require a user i.d. and password. These can be
obtained directly from Acer CSD Taiwan.
Acer's Website offers convenient and valuable support resources.
In the Technical Information section users can download information on all of Acer's
Notebook, Desktop and Server models including:
Service
Bios
guides for all models
updates
Software
Spare
TABs
utilities
parts lists
(Technical Announcement Bulletin)
For these purposes, we have included an Acrobat File to facilitate the problem-free
downloading of our technical material.
Also contained on this website are:
Detailed
information on Acer's International Traveller’s Warranty (ITW)
Returned
material authorization procedures
An
overview of all the support services we offer, accompanied by a list of
telephone, fax and email contacts for all technical queries.
We are always looking for ways to optimize and improve our services, so do not hesitate
to direct any suggestions or comments to us.
Online Support Information
9-3
9-4
Online Support Information