MONITOR ISM™ / AFx™
IP Connectivity
Guide V2.1
Contents
Disclaimer ...................................................................................................................... iii
Copyrights and Trademarks ........................................................................................... iii
UL / ULC ........................................................................................................................ iii
Contacting Us................................................................................................................. iii
VEREX Technology........................................................................................................ iii
Welcome ...........................................................................................................................1
1.1 Intended Audience and Document Purpose ..........................................................2
1.2 Introducing IP Connectivity....................................................................................2
1.3 Power Considerations ...........................................................................................4
1.4 Grounding .............................................................................................................4
PC Panel Communications with IP..............................................................................5
2.1 Requirements and Limits (PC Panel Connection) ...............................................6
2.2 Component Wiring for PC Panel with IP ............................................................7
2.3 Setting up the IP Interface (PC Panel) ................................................................8
2.3.1 Setting the IP Module Director Parameters .......................................................10
2.4 Director Software Settings (for PC Panel with IP) ..................................13
2.5 Initiate a Communications Session......................................................................15
Central Monitoring with IP (SIP Reporting) ..................................................................17
3.1 Limits and Requirements (Central Monitoring with IP “SIP” Security IP Receiver) ....18
3.2 Component Wiring for SIP Reporting .................................................................20
3.3 Setting up the IP Interface (Central Monitoring with IP) ...................................22
3.3.1 Setting the IP Module SIP (Security IP Receiver) Parameters...........................22
3.4 ISM / AFx Director Settings for SIP Reporting .....................................................24
3.5 Security IP Receiver Software (SIP) (at the Central Monitoring Facility) .............25
Reference Topics ...........................................................................................................29
4.1 Network Loading and Performance .....................................................................30
4.2 Hardware Reference: IP Module and IP Slave Board ........................................31
4.3 Available Security Features.................................................................................35
4.3.2 Use of Remote IP Address and Remote Port Settings ....................................36
4.4 Testing and Troubleshooting ...............................................................................37
4.5 Alternate Configuration Modes ............................................................................39
4.6 Checking SIP Status at an LCD Keypad..............................................................41
4.7 Transmitted Messages (SIA Format)...................................................................43
Index ...............................................................................................................................46
22-9058 v2.1 6/2002
© 2002 CSG Security Inc. / Sécurité CSG Inc.
i
Disclaimer
UL / ULC
This
document
contains
proprietary
information of CSG Security Inc. / Sécurité
CSG Inc., and may not be reproduced in any
form or disclosed to any third party without
written approval of a duly authorized
representative of CSG Security Inc./Sécurité
CSG Inc.
These features described in this document
have not been tested for UL or ULC
certification.
All products are warranted against defects in
workmanship or materials (details available
upon request). Installers are responsible for
knowing and complying with any local
regulatory fire and building codes. In the
interests of improving quality and design, the
right to amend specifications without given
prior notice is reserved.
Do Not Alter Components: Altering units,
or removing components without written
consent by the manufacturer may void
warranties and/or cause the specific device
to no longer meet local regulatory
requirements.
Contacting Us
VEREX Technology
Sales and
Head Office (Canada)
Marketing
5201 Explorer Drive
Mississauga, Ontario
L4W 4H1
Phone
+1 905.206.8434
sales@verextech.com
marketing@verextech.com
Fax
+1 905.629.4970
Web-Site
www.verextech.com
(English, French,
Spanish, Dutch)
Technical Support
+1 905.206.8436
hotline@verextech.com
Copyrights and Trademarks
™ MONITOR ISM / ™ MONITOR AFx,
and G-Prox are trademarks of
CSG Security Inc. / Sécurité CSG Inc.
®™
All
other
trademarks
are
acknowledged as the property of their
respective owners.
© Copyright 2002
CSG Security Inc. / Sécurité CSG Inc.
All rights reserved.
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MONITOR ISM™/AFx™ IP Connectivity Guide
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1
Welcome
In this Section:
• 1.1: Intended Audience
• 1.2: Introducing IP Connectivity
• 1.3: Power Considerations
• 1.4: Grounding
22-9058 v2.1
Welcome
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Panel IP
Cent. Mon. with IP
Ref. Topics
1
1.1 Intended Audience and Document Purpose
This guide describes how to set up:
• A MONITOR ISM / AFx Director PC
connection with IP;
Panel
• Central alarm monitoring with IP (Security IP “SIP”
Reporting).
Network Reliability:
Since this
feature works through your network,
any problems with the network may
block IP-based communications.
Only trained personnel should do
network troubleshooting.
While being written with usability and simplicity in
mind, the procedures discussed in this manual require a basic understanding of
networking environments (e.g., how to 'ping' a device, and 'Telnet' to a device).
As well, you must be able to contact your network administrator to obtain (reserve) some
"IP" address information (this is discussed in detail in the "Requirements and Limits"
sections).
1.2 Introducing IP Connectivity
1.2.1 What is IP?
"IP" (short for Internet Protocol) is a data
communications standard used by PC networks
(local area network LAN / wide area network WAN),
and by MONITOR ISM/AFx Director for its
client/server operation.
UDP Protocol
Requirements and Limits: For a list
of items required when setting up an
IP connection, refer to section 2.1
and/or 3.1, as applicable.
The IP-related features available with main panel V3.30 and ISM / AFx Director Software:
• A MONITOR ISM / AFx Director PC
panel connection with IP;
• Central alarm monitoring with IP (SIP Reporting)
This version of IP Interface Module features “Discovery Mode”.
The press of a button achieves programming the Interface Module with its IP address
and related information quickly and easily.
Did You Know?
• IP Alarm Reporting Automatic Backup: If communications
for Security IP monitoring reporting are temporarily lost,
the ISM / AFx alarm panel can switch to digital reporting
over a landline.
• Mix&Match: PC Panel with IP, & Monitoring with IP are
independent features (i.e., they do not have to be used
together).
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1.2.2 Concept: PC-to-Panel Connection with IP
A PC panel connection with IP provides an alternative to a direct connection or dial-up
modems, and utilizes existing network cabling (10BaseT / RJ45). This feature can be used in
conjunction with "Central Monitoring with IP" (SIP Reporting), or on its own.
Director Software
To sensors,
modules,
etc.
(single PC, or client/server)
ISM/AFx
Main
Panel
LAN/WAN
To sensors,
modules, etc.
More
Panels
(
(Host) IP
Interface
)
Up to 30 panels
per connection
(Optional)
Shared with SIP
reporting, if applicable.
10BaseT / RJ45
1.2.3 Concept: Central Monitoring with IP (SIP Reporting)
Where a monitoring facility is on a shared LAN/WAN network with the sites it will be
monitoring, the link can be made through the network as an alternative (or in addition to) dialup reporting (Bell 103, 300 baud). This feature can be used in conjunction with a "PC Panel
with IP" connection, or on its own.
Monitoring Facility
IP Receiver
Software
Automation Software
(e.g., MAS)
LAN/WAN
ISM/AFx
Main
Panel
To sensors,
modules,
etc.
More
Panels
(
IP
Module
10BaseT / RJ45
To sensors,
modules, etc.
Shared with PC Panel
via IP, if applicable.
IP
Slave
Up to 30 panels
per connection
)
(Optional)
NOTE: If IP Communications is desired for BOTH the Director Software AND the Security IP
Monitoring Facility, two (2) communication cables will be required.
Please see general cable specifications, Sect. 2.2 and Master Wiring References, Sect 4.2.
22-9058 v2.1
Welcome
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Panel IP
Cent. Mon. with IP
Ref. Topics
3
1.3 Power
Considerations
AC power to the Control unit is 16VAC,
using a 37-40 VA Transformer. Exception:
European cabinets may include a 230V to 16V toroidal
transformer.
Each main panel can provide up to 750 mA
for all loads (modules/SNAPP bus, plus
auxiliary power connections).
1.4 Grounding
System cabinets must each be connected
to a locally approved earth ground using 18
AWG (or heavier) stranded wire.
The cable shield for any RS-485 links must
be earth grounded at the main panel, and
spliced together at all junction points (to
distribute the shield ground to all sections of
the cable). It must not be terminated
anywhere else.
Expansion modules typically draw 150 mA
(excluding door and elevator controllers--which
normally include a dedicated power supply). The
host IP interface board draws 250 mA, and
slave boards draw 75 mA. Adding power
supplies
for
the
IP
boards
is
recommended.
Devices should be clustered together, and
situated close to the power supply. Otherwise
additional power supplies should be added. (Use
a multi-meter to ensure adequate voltage is
available at each device (at least 12.5 volts to
allow for reasonable battery backup operation
during a power failure). Current loss due to cable
length/overloading can also cause failures.
Exception: Elevator controller and Multi-Tenant
Apartment Security System keypad installations
include unique power and cabling aspects.
Always refer to the installation instructions
provided with each device.
Note: For multi-door controller cabinets and
other heavy-load cabinets that include their own
power supplies, the Module Bus (+12) line should
be treated as a 'pass-through' type of connection
only, with only the Module Bus A, B, and ( − )
lines connecting to the devices inside the
cabinet.
Peripheral devices that draw current, such as
smoke detectors and motion detectors should be
powered from the module they are connected to
– rather than from the control panel auxiliary
power terminals.
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2
PC Panel
Communications
with IP
In this Section:
• 2.1: Requirements and Limits
• 2.2: Wiring (PC
Panel with IP)
• 2.3: Set up the Director IP Interface Board
• 2.4: Director Software Settings
• 2.5: Initiate a Communications Session
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Welcome
PC
Panel IP
Cent. Mon. with IP
Ref. Topics
5
2.1 Requirements and Limits
(PC Panel Connection)
In house Local Area Network connection: 10BaseT / RJ45, supporting IP connectivity (for
communications, programming before later transferring to a possible WAN). The panel to IP
Interface segment (RS-485) can provide an additional extension (tested to 300 m / 1000 ft) if
necessary.
Essential information to obtain from the location Network
Administrator is:
A Static (fixed) IP address must be reserved on the
Network for (each) IP interface board.
The network 'Subnet Mask' and 'Default Gateway'.
(or follow the tip to obtain them ). A PC to run the IP
Configuration Software on. Note: This PC must be
on the same LAN segment as the IP interface (initial
set-up cannot be done across a WAN). Optional:
temporary PC, LAN connections, 12V supply, & 'static
IP address' if pre-configuring an IP interface.
A MONITOR ISM / AFx panel/system (latest firmware is
not needed, but generally recommended). Exception:
Panel-initiated communications to Director do require
v3.30 panel firmware or higher. See 2.1.1 for details.
Tip: You can view the 'Subnet
Mask' and 'Default Gateway' (and
IP address of the PC) by going
to a PC on the same LAN
segment as the IP Interface
board, opening a DOS/command
prompt, and typing "ipconfig".
Enter.
Note: Static IP addresses are
recommended in general, as this
can simplify debugging tasks
because
they
are
fixed
addresses.
MONITOR ISM / AFx Director software ≥ V3.30. (For PC requirements and software
installation steps, refer to the on-line help or user's guide for the Director software.)
IP Module--one in a group of panels.
(shared with the "SIP reporting"
using slave communicator boards on
additional panels).
A panel "connection" can pertain to a single panel,
or up to 30 panels sharing a single connection.
To allow panel-initiated communications, you
must use the single-panel approach. (Details in
2.1.1, to follow.)
Files from the Director software CD (≥
V3.32): IP Interface Module
Configuration Program (for IP-board
set-up). This file can be found under "IP Interface Module Utilities" on the Director CD (≥ V3.32).
Power for the IP interface: 12/13.7V, 250 mA (the panel provides 750 mA total--for all Module Bus
& Aux. loads. Add a power supply if the IP will overload panel auxiliary power.
Cabling for the RS-485 link (see Sect. 2.2.1 for cable specs), and any power supplies.
2.1.1 Optional: To Support Panel-Initiated
Communications (with the Director PC)
For this, you will also need:
System panels must be v3.30 or higher.
Single-panel connections (not shared). Therefore:
One IP interface per panel (with a 'static IP' address
for each interface).
In this case, the MONITOR ISM / AFx Director PC
must use a "Static IP address" (get the network
administrator to set this up, and provide you with the
IP address).
"Panel-initiated Communications":
+ A panel automatically transmitting
events / alarms to the Director
PC/software (Host Reporting).
+ A 'synchronize data' request being
issued by a service technician at
an LCD keypad (
, Service ID /
PIN).
+ A 'config download' request during
start-up of a new panel (or one that
has been reset).
See Sect. 4.3.2
A "Remote IP Address" and "Remote IP Port" must be set up.
(This is described in section 4.3.2).
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2.2 Component Wiring for
PC Panel with IP
2.2.1 Wiring Concept (PC
LED Reference:
For details on the
operation of the on-board LED’s, refer to
the hardware reference, Sect. 4.2.
Panel with IP)
Director Software
(single PC, or client/server)
ISM/AFx
Main
Panel
∗ Pwr Req'd
To sensors,
modules,
etc.
(Optional)
To sensors,
modules, etc.
More
Panels
12V, 250mA
2-wire power cable
required if power
supply is separate.
LAN/WAN
IP
Interface
Module
(
Shared with SIP
reporting, if applicable.
(wiring is separate)
10BaseT / RJ45
Never use reader
cable for this!
RS485 (24AWG, 4-wires,
shielded) Tested to 300m/1000ft
)
Up to 30 panels
per connection
Single-panel connections needed for
panel-initiated comms (details in 2.1.1).
nd
Use 24 AWG, 4 conductor comms cable FT4 P/N 120-3401, FT6 P/N 120-3405. Add a 2 cable of the same
type for cable runs over 4 wires. Use 18AWG power cable FT4 P/N 120-3400, FT6 P/N 120-3404 for power
supply connections.
2.2.2 Wiring Details (PC
Main Panel
Motherboard
∗
First Panel
0V
TB16
B485
Shared w/ SIP reporting (if applicable)
1 2 3
TB2
+12 v
0V
(+)
(-)
Black wire
Red wire
Yellow wire
Green wire A
IP Interface Module
Other wires/connectors: used
ONLY with SIP reporting (for
SIP wiring, see section 3.3)
85
RS4 B
Dir RS48u5nd
Dir ir Gro
TB2
D
(Use RS-485, shielded
cable if IP board is
remotely located.)
A485
(RS-485, shielded)
RJ45
To Network
To TB16 on
To TB16 on
2nd panel (if applicable) next panel etc.
0V
B485
A485
1 2 3
Battery Terminals
this end.
1 2 3
Power Considerations
If separate P/S used instead, IP board TB2-3 (Dir Ground) must be
shorted to related motherboard TB16-3 (0V). See Sect. 4.2, Figure 5.
If P/S is interfaced with Module Bus remotely to help power
other devices (+12V connection), install isolating diodes (3
A; P/N: 298-8522) at the panel (Module Bus +12, with band
facing away from panel connection).
During Configuration: 12V power and a LAN (not WAN)
connection is required when configuring the IP Module.
+12V
Data A
Data B
0V
∗
Main Panel
Motherboard
IP Module
1 2
Prewired terminal blocks
for connections on
motherboard are
supplied.
TB2 TB16
Control Box Mounting IP Module
board wires are made purposely long to
allow running them around main panel
motherboard to avoid electrical
interference across the motherboard.
1 2 3
TB16
TB
Locations
1 2 3
TB2
Panel with IP)
TB10 - TB13
1 2 3 4
Main Panel
Module Bus
(assoc. with
any ext. P/S)
298-8522
(3A)
'B'
Connector
For more detail on power and grounding requirements, refer to sections 1.4 and 1.5.
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PC
Panel IP
Cent. Mon. with IP
Ref. Topics
7
2.3 Setting up the IP Interface (PC
NOTE: When an IP Interface Module is powered for
the first time, the board’s green DIR RX and SIP RX
LED’s will flash alternately to indicate the board is not
programmed. These same lights flash on and off
together at the same time when the board is in
Discovery Mode and ready to be programmed.
1)
Ensure the IP board is plugged into the network,
powered up, and that you have a Network
Connection i.e. Network LED’s on. (See IP Module
diagram, Sect. 4.2).
Also ensure you have your network info:
• Static IP(s). (plus subnet mask, & default gateway).
2)
Panel)
This section covers the recommended
method for setting up a IP Interface
Module board using Discovery Mode
and the IP Module Configuration
utility.
Alternative methods are
discussed in section 4.5.
As well, this section covers a quick
set-up connection using IP board
config. defaults. To review security
features, refer to section 4.3.
Reminder: Initial IP board set-up with
IP Module Configuration cannot be
done across a WAN connection.
Go to the PC on the network (same LAN segment as the IP interface), that will be used to
communicate with the IP module and 'Ping' the given IP address(es) to ensure they are not
being used.
This is done in DOS mode on the PC being used to connect with the IP Module over the
Network.
Example:
• For Windows 2000: Click Start/Run. Enter “Command” in the “Open:” line. Press OK. A DOS
window will open.
• At the command line type example: [ping 167.17.98.42] enter.
• A reply of “Request timed out” will indicate that the IP address is not in use.
3)
Copy the IP Interface Module Configuration Program from the Director CD to a
designated directory on the PC and double click it to start it up.
4)
Put the IP Module in “Discovery Mode”.
• Disconnect the IP Module’s 12VDC power.
WARNING: Only one IP Interface Module can be
put into Discovery Mode at a time. Attempting to
• Press and hold the Discovery Mode button
Discover several IP boards at the same time will
on the IP Module board (see IP Interface
cause the IP Config Prgm to FAIL!
Module diagram, Sect. 4.2, figure 1).
• Reconnect power to the board while still holding the button down.
• Continue keeping the button pressed until the DIR RX (Director) and SIP RX (Security IP receiver)
green RX LED’s on the board start flashing simultaneously (see IP Interface Module diagram,
Sect. 4.2, figure 1).
• Release the button and the module is now in Discovery programming mode and ready to
communicate with the IP Configuration program. (NOTE: Discovery Mode will automatically time
out after two minutes if there is no activity and will return to normal mode.)
5)
At the IP Module Configuration Program on the PC
•
With the “Connection” tab selected and the “Target” selection: “Discover the IP Module…”, press the
“Connect” icon at the far left of the configuration screen top tool bar.
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MONITOR ISM™/AFx™ IP Connectivity Guide
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•
The configuration program will search the LAN for the un-programmed IP board and return the
board’s current settings displayed under the “Information” portion of the config screen.
To verify them, press the “Get From” (the IP Module) icon on the same tool bar and the same
information should display.
•
• To connect to an IP Interface Module that has already been configured, click on the “Connect
remotely…” selection; enter the board’s IP address and password (if applicable) and then press the
“Connect” button.
6)
Setting Network Parameters
Programming the IP Host Interface for Network Communications
• Press the “System” tab on the left side of the config screen.
• Enter the required information for the IP Host board to communicate:
…continues…
22-9058 v2.1
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Panel IP
Cent. Mon. with IP
Ref. Topics
9
Identification
New Name E.g. location of IP board (30 -alpha/numeric-characters maximum).
New Password Enter a maximum 8-alpha/numeric-character password that will restrict access to the
config screens in the future. Be sure to mark this password down in a secure place as it will be requested
each time the IP Module configurations are accessed.
IP
IP Address should be the one assigned for the module at its final destination.
Net Mask If it is not needed, enter “0.0.0.0”.
Gateway If it is not needed, enter “0.0.0.0”.
Security (check boxes)
Disable Telnet Check this box if denying access to the config programming by Telnet.
Disable Password Check this box if a password to access the configs is not required.
Disable Remote Configuration Check this box to disable remotely connecting to this IP board’s
configuration. This will not disable using “Discovery Mode”.
Disable File Download Check this box to deny firmware upgrades to this IP board.
•
•
Press the “Send To” button on the top tool bar.
The activity bar at the bottom of the config screen will change from Online to “Configuration download
complete”.
• The IP Host board has now been programmed. Press the Disconnect button and return to the
Connection screen to view the new settings instead of e.g. question marks.
The unit can be pinged again with a reply like the following:
Other IP Configuration Program Tool Bar Buttons
Follow the on screen instructions after pressing a button.
• Abort Cancel “Connect” attempt if it appears an IP Interface Module is not responding.
• Disconnect on line communications between the config program and an IP board.
• Upgrade IP Interface Module’s firmware version to a newer one.
• Force If the IP board whose firmware is being upgraded with a previous version (for what ever
reason) replies after the upgrade attempt that the version is not current, this button can be pushed to
force the upgrade.
• Save - a current config to a template file.
• Load - a saved template file to program an IP board.
• Defaults Return configured screens back to their defaults EXCEPT the IP address, Subnet Mask and
Default Gateway settings will remain the same.
• Help Display IP Config Program version number.
Connecting to a Programmed IP Board
• To connect to an IP Interface Module that has already been configured, click on the “Connect
remotely…” selection in the Connection screen.
• Enter the board’s IP address and applicable password and then press the “Connect” button.
Debug Tab
Is for Manufacturer’s Use Only.
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2.3.1 Setting the IP Module Director Parameters
For main panel to Communicate with the Director Software
•
Press the “ISM” tab on the left side of the config screen.
•
The default settings will enable an immediate connection to the Director software system.
Modifications to these settings are only necessary to:
•
•
•
Use the Firewall feature.
Change the UDP (Local Port).
Use the Remote IP features.
The selections are:
Setup
Mode (Firewall specifics)
Default: “No Firewall”
•
•
•
Disabled No communications with the Director software.
No Firewall Ordinary communications with Director software and no restrictions on the Director’s IP
address.
Firewall Communications with the Director is limited to the addresses specified in the Firewall
settings.
Local Port (UDP Port number of IP module for Director communications)
Default: “24822”
•
The value entered here must also be entered into Director/System/Communication/Host Connection
“Interface IP Port” field for the appropriate panel(s).
Remote IP (The IP address of ISM Director communications client)
Default: “0.0.0.0”
•
•
•
Each “0” is changed to the series of numbers separated by decimals in the IP address of the Director
PC if it is required that the main control board initiates an IP connection to the Director software.
“Connection Type” in Director/System/Communication/Host Connection/Connection type: is set to
“Allow Incoming and Outgoing IP Calls”.
The IP address entered must match the IP address of the PC running the ISM Director
communications client.
...continues...
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11
Remote Port (The Local Port number in the Director’s Communications Client)
Default: “0”
•
This is typically 24822 but is the same as the value entered in the Director/Communications Client
(See Sect. 2.4.1, Port Configuration).
Firewall
Firewalls 1st to 5th (5 possible Firewall settings restricting the incoming data from Director to a
particular IP address or range of IP addresses)
Default: “Not Used” (selecting “Firewall” in Mode above, turns on the Firewall selection boxes)
•
•
•
Not Used (Firewall inactive)
Single IP Enter the IP address of a particular Director Communications Client that communications
are to be restricted to.
IP Range Enter the range of IP addresses that you wish to restrict communications to by entering the
IP address the range begins with in the first address box and the ending address in the second
address box.
Setup
Timeout (ms) (IP communication timeout)
Default: “200”
•
Leave defaulted. Do not change.
Intergap (ms) (IP communication timeout reply)
Default: “2”
•
Leave defaulted. Do not change.
For any changes made, press the Send To icon on the top config screen tool bar to download
the new information to the IP module. Then press the ‘Disconnect” button after a successful
Send To.
If programming the IP board at a temporary location, you can now power it down, and deliver it for final
installation.
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2.4 Director Software Settings
Before You Begin: This section assumes that you already have a
basic database set up. If this has not been done yet, refer to the
"Commissioning" section in the on-line help or User's Guide for the
Director software.
(for PC
Panel with IP)
This section applies only for sites
that include the Director software
(main panel programming for IP
can not be done through an LCD
keypad).
Commissioning Notes: With IP connections, a "Panel Group" can
include any 1-30 panels within a specific account whether they share
the same IP interface or not. Panel groups will typically be set up based on geographic location, or network
characteristics. The Director software can communicate with any number of panels within the group using only one
port (IP Device) on the specific PC.
2.4.1 Director Communications Program (Port Configuration)
• Open MONITOR
ISM / AFx Director
on a PC that the IP
Interface Module will
connect to. Ensure
the Director
Communications
software is running (look for a LCD/Telephone symbol near the right-hand end of the Windows task
bar). If this software is not
running, look for it in the Start
You can add up to 3 IP 'devices' overall--allowing simultaneous
menu, under Programs.
communications with panels in different accounts or panel-groups.
• Right-click the LCD/Telephone
symbol (right-hand end of task bar),
and select Port Configuration.
• Right-click a white portion of
the screen, and select Add.
Local Port: This setting is referenced elsewhere only if you are
using the "Remote IP Address" and "Remote Port" for panel-initiated
communications.
More: 2.1.1, 4.3.2.
• Set Communication Device as IP Network Connection, and click [Save]. Note: Settings for a
communications device cannot be changed. (Delete any undesired ones: Right-click, select Delete and
Add again correctly if necessary).
• Log on to the Director software. Notice: You cannot run two copies of the Director software. Check to
ensure this software is not already running (look for a Folder/LCD-Keypad symbol near the right-hand
end of the Windows task-bar).
2.4.2 Set up an IP "Communications Pool"
• Select Communications Pool from the
MyTools bar, or click [Communications]
in the 'tree', and select Communication
Pool.
• Now, click [+] at the bottom of the
form, or right-click the form, and
select Add New from the pop-up menu.
• Set the Pool Name to something like
"IP via my PC". Then, select "IP
Network Connection…" from the list
on the right, and click [Add].
• Click Save on the main toolbar.
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2.4.3 Panel Group Screen: Connection Configuration Settings
• Click your site/account button in
the tree. (Multi-Account Systems:
Click [Account Folders] in the
'tree', and locate and double-click
the desired account.)
• Open Configuration in the 'tree',
and ensure "Logical Tree View" is
not in effect. Under main screen
“View”, uncheck “Logical Tree
View” if it is checked or if
st
"System" is the 1 item under
"Configuration", right-click
Configuration, and de-select Logical
Tree View.
• Select your 'panel group' in the
tree (or right-click Configuration,
select Add Panel Group, and select
your "New Panel Group" in the tree.)
• In the "Panel Group" screen, set
these items:
Name (Location) and Address info: Set these as desired.
Communication Pool: Select the pool you set up in 2.4.2.
PC Connection Type: IP.
• Click Save on the main toolbar.
2.4.4 System Communication Screen: Host Connection Settings
• Open the "System" branch in the
tree (under your specific panel),
and select Communication. Then,
set these items (near the bottom of
the screen):
Interface IP Address: Set this to
match the IP address assigned in
2.3, step 5.
Tip: Panels on a shared multi-panel
connection will have the same IP
address.
Interface IP Port No: 24822.
(matches "Port No." as set in
section 2.3, step 7).
For details on other settings in this
screen (serial number, panel code,
etc.), press F1 while 'in' the System
Communications screen. Then, scroll
down to view the desired items.
To set up SIP (Security IP receiver)
reporting, refer to section 3 (to follow).
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2.5 Initiate a Communications Session
1) While logged on to the MONITOR ISM / AFx Director software at the network PC running
it, select Communications in the tree. Notice: You cannot run two copies of the Director
software. Check to ensure this software is not already running (look for a Folder/LCD-Keypad
symbol near the right-hand end of the Windows task-bar). If this software is not running, look for it
in the Start menu, under Programs and single click it to start it.
2) See if you're already connected by checking the “Communications Status” bar at the
bottom of the monitoring window. Multi-Account systems: Ensure your desired account is
selected (click [Account Folders] in the tree, and then double-click the specific account).
3) If not connected, check to ensure the communication software is running on the specific
PCs (check the Windows task-bar for an LCD/Telephone symbol beside the keypad
folder one). Start up the software if necessary. (From the Start menu, select: Programs,
MONITOR ISM / AFx Director V3, and MONITOR ISM / AFx Director-Communications.)
4) Select Communications from your MyTools bar, or click [Communications] in the 'tree',
and select Pending/OnLine.
5) If accounts are already selected in the Edit box window, but communications do not
appear to be running, right click over the selected accounts in the Edit box window and
select Disconnect. Click Yes to disconnect the “locked by comms client” message that
appears.
6) Click the Edit button or right-click the form, and select Add New from the pop-up menu.
Then, select the desired panel(s) (double-click to select). Green check marks appear beside
any panels to be communicated with. Select "Action" to "Normal, Send To Panel or Get
From Panel" (These last two selections will cause an overwrite message to appear. Be sure
not to delete a desired program or, portions of it in either direction). Set "Frequency" to "Stay
Connected" ( ). Click OK when finished.
7) Check that the connection is made, and watch for the panel updates to occur in the
“Communications Status” bar. Select Account Folders, desired Account to view updating in
that screen’s comms status bar.
8) Now, you can use the "Control and Status" feature in the Account Tree to check the status
of items, or manually control things at the site. (For details, refer to the on-line help or user's
guide for your Director software.)
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3
Central
Monitoring
with IP (SIP
Reporting)
In this Section:
• 3.1: Limits & Requirements
• 3.2: Component Wiring for SIP Reporting
• 3.3: Setting up the IP Interface (for SIP Reporting)
• 3.4: ISM/AFx Director Settings for SIP Reporting
• 3.5: IP Receiver Software (Central Monitoring Facility)
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3.1 Limits and Requirements
(Central Monitoring with IP
“SIP” Security IP Receiver)
3.1.1 General Topics
LAN/WAN network (10BaseT / RJ45 supporting IP connectivity)
within reach of the PC and the panel's IP Interface Module. Note: Because this is a serial
(RS-232) connection. 15.2 meters or 50 feet is the standard maximum distance.
Essential information to obtain from the location Network
Administrator is:
A Static (fixed) IP address must be reserved on the
Network for (each) IP interface board.
The network 'Subnet Mask' and 'Default Gateway'.
(or follow the tip to obtain them ). A PC to run the IP
Configuration Software on. Note: This PC must be on
the same LAN segment as the IP interface (initial set-up
cannot be done across a WAN). Optional: temporary
PC, LAN connections, 12V supply, & 'static IP address' if
pre-configuring an IP interface.
A PC to run the IP Configuration software on. Note:
Tip: You can view the 'Subnet
Mask' and 'Default Gateway' (and
IP address of the PC) by going to a
PC on the same LAN segment as
the IP Module, opening a
DOS/command
prompt,
and
typing "ipconfig".
Note: Static IP addresses are
recommended in general as they
are fixed will simplify debugging
tasks.
This PC must be on the same LAN segment as the IP Interface Module (initial set-up cannot
be done across a WAN). Optional: Temp. PC, LAN connections, 12V supply, & 'static IP
address' if pre-configuring an IP interface.
Central monitoring facility (same LAN/WAN) with:
+ PC running the IP-Receiver software (includes an activation key that must be
installed on the PC's parallel port).
+ 2nd PC running automation software (e.g., MAS).
The "SIP Address" from the IP receiver PC/software may also be needed (depending
on the connection mode for the receiver software). See section 3.5.3 for details.
A MONITOR ISM / AFx panel/system (all panels must be ≥ V3.3).
MONITOR ISM / AFx Director software must be ≥ V3.30 if present--required if more
than 1000 users (panel set to 'memory-model' 5 or higher). (For PC requirements and
software installation steps, refer to the on-line help or user's guide for the Director software.)
IP Module--one in a group of panels.
(shared with the "SIP reporting" using
slave communicator boards on
additional panels).
Multi-panel / shared connections
require an 'IP slave' board for each
additional panel (not needed for the 1st panel).
A panel "connection" can pertain to a single
panel, or up to 30 panels sharing a single
connection. Exception: If the PC to panel
connection is also with IP, refer to section
2.1.1, previous.)
Files from the Director software CD (≥ V3.32): IP Module Configuration Program (for IPboard set-up). This file can be found under "IP Interface Module Utilities" on the Director CD
(≥ V3.32).
Power for the IP Module: 12/13.7V, 250 mA (the panel provides 750 mA total--for all
Module Bus & Aux. loads. Add a power supply if needed.) Slave boards (75 mA) are
typically powered from their specific panel (aux. power connections).
Cabling for the RS-232 link (see Sect. 3.2.3 for cable specs), & any P/S's.
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3.1.2 Miscellaneous Limits
Bell 103 reporting: This can be used at the same time, or as
backup.
Panel PC connection: With SIP reporting, a 56K modem
cannot be used for panel-initiated communications. If this feature
is required, the panel-to-PC connection must be with IP or 'Bell
103' (Bell 103: 300 baud; Memory model ≤3, max. 300 users).
HSC: With SIP reporting, an HSC module (High-Security
Communications) can be used only for printer functions.
Note: If an HSC module is present, you should disable the HSC feature through
an LCD keypad (i.e., in the screens associated with the HSC module--M0xx).
UL / ULC: SIP Reporting has not been tested for UL/ULC
certification.
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3.2 Component Wiring for
SIP Reporting
LED Reference: For details on
the operation of the on-board
LED’s, refer to the hardware
reference (section 4.2).
3.2.1 Wiring Concept:
Monitoring Facility
IP Receiver
Software
Automation Software
(e.g., MAS)
To sensors,
modules, etc.
ISM/AFx
Main
Panel
SG-DLR2
protocol
Pwr Req'd
∗ 2-wire if sep.
12V, 250mA
To sensors,
modules, etc.
(Optional)
Pwr Req'd
12V, 75mA
Next
Panel
IP
Slave
RS-232
+power
∗
RS232+pwr
(quad)
RS485 (24AWG, 4-wires,
shielded) Tested to 300m/1000ft
IP
Module
Never use reader
cable for this!!
Shared with PC Panel
via IP, if applicable.
(wiring is separate)
LAN/WAN
(
10BaseT / RJ45
)
Up to 30 panels
per connection
If PC Panel via IP as well,
see 2.1.1 for exception.
For details on connecting the IP receiver PC to the
automation PC (at the central monitoring facility), refer to
section 3.5.2.
3.2.2 Board Mounting and Wire Routing
TB2
TB16
Main Panel
Motherboard
Vertical
mounted
IP Module with
prewired terminal
blocks. See Sect. Battery Terminals
4.2, figure 5.
this end.
20
Control Box Mounting IP Module
board wires are made purposely long to
allow running them around main panel
motherboard to avoid electrical
interference across the motherboard.
To Network
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3.2.3 1st (or only) Panel for this Connection
TB2
Prewired terminal
blocks for
connections on
motherboard are
supplied. See
Sect. 4.2, figure 5.
IP Module
Black wire
}
5 1 2 3 4
Panel via IP (if applicable)
TB1
1 2 3
TB14
Blue wire
SIP 485A
SIP 485B
SIP 485 0V
1 2 3
∗
TB15
Shared w/ PC
Red wire
Orange wire
+12 v
0V
(+)
(-)
1 2
1 2 3 45
TB15
Main TB14
Panel
TB2
∗
TB
Locator
CTS
Other wires on this Unit: used
ONLY with PC-to-Panel via IP
(for wiring, see section 2.3)
RJ45
1st
DTR
Power Considerations
slave board
To
if multi-panel
(RS-485, shielded).
See next diagram.
To Network
+12V
Data A
Data B
0V
If separate P/S used instead, IP board TB2-3 (Dir Ground) must be
shorted to related motherboard TB16-3 (0V). See Sect. 4.2, Figure 5.
If P/S is interfaced with Module Bus remotely to help power
other devices (+12V connection), install isolating diodes (3
A; P/N: 298-8522) at the panel (Module Bus +12, with band
facing away from panel connection).
During Configuration: 12V power and a LAN (not WAN)
connection is required when configuring the IP Module.
TB10 - TB13
1 2 3 4
Main Panel
Module Bus
(assoc. with
any ext. P/S)
298-8522
(3A)
'B'
Connector
Use 24 AWG, 4 conductor comms cable FT4 P/N 120-3401, FT6 P/N 120-3405. Add a 2nd same cable
for cable runs over 4 wires. Use 18AWG power cable FT4 P/N 120-3400, FT6 P/N 120-3404 for power
supply connections.
For more detail on power and grounding requirements, refer to sections 1.4 and 1.5.
3.2.4 Additional Panels on Multi-Panel Connection
IP Module at 1st panel
Panel
2 - 30
5 1 2 3 4
1 2 3 45
TB14
∗
Blue wire
not used
To slave board
for next panel
(if applicable)
To Network
See Sect. 4.2, figure 4 or 5.
1st
IP Slave
Board
at Panel
2 - 30
Prewired terminal blocks for
connections on motherboard are
supplied. See Sect. 4.2, figure 5.
CTS
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TB15
}
Black wire
Red wire
Orange wire
+12 v
0V
(+)
(-)
RJ45
SIP 485 A
SIP 485 B
SIP 485 0V
Yellow wire
Green wire
1 2 3
1 2
TB2
SIP 485 A
SIP 485 B
SIP 485 0V
1 2 3
TB15
TB14
TB1
(RS-485,
shielded)
1 2 3
TB2
TB
Locator
DTR
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3.3 Setting up the IP Interface (Central Monitoring with IP)
Follow steps 1 – 6, section 2.3 if the IP Module is being programmed for the first time. This section
covers the recommended method for setting up a IP Module board using Discovery Mode and the IP
Module Configuration utility. Alternative methods are discussed in section 4.5.
If the IP Module was already programmed for a PC Panel connection, proceed
with IP Module SIP (Security IP Receiver) programming.
Reminder: Initial IP board set-up with IP Module config cannot be done across a WAN connection.
Slave Boards (for SIP): These boards (if present) do not need to be configured.
3.3.1 Setting the IP Module SIP (Security IP Receiver) Parameters
Programming the IP Interface board for panel reporting to the monitoring receiver
program.
•
•
•
Put the IP Host board in Discovery mode and connect it with the IP Module Configuration
program as previously described.
Press the “SIP” tab on the left side of the config screen.
The SIP Setup Mode is defaulted to Disabled. This mode must be set as No Firewall, for an
immediate connection to the Security IP (SIP) Receiver Software with the other settings left
defaulted. Modifications to the remainder settings are only necessary to:
• Change the UDP (Local Port).
• Use the firewall feature.
The selections are:
Setup
Mode (Firewall specifics)
Default: “Disabled”
•
•
•
Disabled No communications with SIP.
No Firewall Ordinary communications with SIP and no restrictions on the SIP Receiver
address.
Firewall Communications with SIP is limited to the addresses specified in the Firewall settings.
Local Port # (UDP Port number of IP Module for SIP Receiver communications)
Default: “24833”
•
22
This value must be entered into SIP Receiver program “IP Port” column for the appropriate
panel(s).
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Firewall
Firewalls 1st to 5th (5 possible Firewall settings restricting the incoming data from the SIP
Receiver to a particular IP address or range of IP addresses)
Default: “Not Used” (selecting “Firewall” in Mode above, turns on the Firewall selection
boxes)
•
•
•
Not Used (Firewall inactive)
Single IP Enter the IP address of a particular SIP Receiver program that communications are
to be restricted to.
IP Range Enter the range of IP addresses that you wish to restrict communications to by
entering the IP address the range begins with in the first address box and the ending address in
the second address box.
Advanced Setup
Timeout (ms) (IP communication timeout)
Default: “200”
•
Leave defaulted. Do not change.
Intergap (ms) (IP communication timeout reply)
Default: “20”
•
Leave defaulted. Do not change.
For any changes made, press the Send To icon on the top config screen tool bar to
download the new information to the IP module. Then press the ‘Disconnect” button after a
successful Send To.
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3.4 ISM / AFx Director Settings for SIP Reporting
• Open and log on to the MONITOR ISM /
AFx Director to configure and download
IP reporting comms to the panel(s).
Notice: You cannot run two copies of the
Director software. Check to ensure this
software is not already running (look for a
Folder/LCD-Keypad symbol near the righthand end of the Windows task-bar).
This section assumes that you already
have a basic Director database set up. If
this has not been done yet, refer to the
"Commissioning" section in the on-line
help or User's Guide for the Director
software.
Note1: For systems with no more than
1000 users (panel "Memory Model" setting
≤ 4), these settings can be done through
an LCD keypad if desired. The IP LCD
settings are shown here as well.
• (Multi-Account Systems: Click
[Account Folders] in the 'tree', and
locate and double-click the desired
account for programming.)
• Click your site/account button in the tree.
• Open Configuration in the 'tree', and ensure "Logical Tree View" is not in effect. If
"System" is the 1st item under "Configuration", right-click Configuration, and de-select
Logical Tree View. Or un-check it from main screen “View”.
• Open the "System" branch in the tree (under your specific panel), and select
Communication.
• Enter the panel’s account number
that will be used to identify the
panel when it reports to the SIP
Receiver, under Primary
Reporting (Telco) in the Digital
account ID box.
NOTE2: If digital communications is
present with a landline connection,
setting the Mode box as “Digital As
Backup” will switch the system over
to digital reporting if the IP comms
fails.
• Then, set these items (near the
bottom of the screen):
LCD
Equiv.
SIP Mode: Reporting Over IP.
st
(S005:02, 1 item set as 1)
SIP Address: 01 - 80 (if used)
nd
(S005:02, 2 field/item).
LCD
Equiv.
Note: This depends on the connection mode of the IP receiver
software (for details, see 3.5.3).
For details on all settings in this screen, press F1 while 'in' this System Communications
screen. Then, scroll down to view the desired items. Or consult the “Commissioning
Reference Guide” for keypad programming where applicable (see above Note:). (For Bell
103 reporting, look for "Primary Reporting (Telco)" selections. To set up a "PC Panel
with IP" connection, see Chapter 2 (previous).
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3.5 Security IP Receiver Software (SIP)
(at the Central Monitoring Facility)
3.5.1 Introduction
The IP receiver software polls up to 1000
panel connections (IP boards), and relays
the messages it receives to alarm
automation software (MAS or equiv.) using
the SG-DLR2 protocol.
Director PC: The Security IP Receiver software cannot
be run on the MONITOR ISM / AFx Director PC. A
separate PC will need to be dedicated
Activation Key: The IP receiver software requires an
activation key on the parallel port of the PC.
Each panel is referenced by the ”Digital
Account ID” which is displayed as the account # in the receiver software. This is set through
the system communications screen of the Director software, or with S001:00 through an LCD
keypad.
3.5.2 Connection between the IP Receiver PC and the Automation PC
Connect through an available serial com port (RS-232) using wiring that is compatible with the
automation software. (Tip: The serial com port being used needs to be set in the IP receiver
software as well.)
3.5.3 Connection Mode Options
The IP Receiver software can connect using any of these modes:
• Auto-Mode: (Single-Panel Only). This uses only the IP address and port number of the IP
Interface board. All other settings are taken care of automatically avoiding most common
problems including address duplication etc.
Note: With this setting, leave the "Connect Number" blank at the IP Receiver software.
• Main Panel Motherboard Serial Number Mode: (Single panel or shared connection.). This
uses the serial number of the panel, plus the IP address and port number of the IP Interface
board. This is the easiest approach that supports a multi-panel connection.
The panel's Serial Number:
+ Is defined through the Director software under: Configuration⇒System ⇒Communication
st
(can be viewed through an LCD keypad under S005:00, 1 field) if the Memory Model is less
than ≤ 4.
+ Must be entered as the "Connect Number" through the IP Receiver software.
• Digital Account ID/Number: (Single-panel or shared connection). This uses the "Digital Account
ID" of the panel, plus the IP address and port number of the IP Interface board.
The digital account number:
+ Must be unique for each panel.
+ Is defined through the Director software under: Configuration⇒System ⇒Communication
nd
(or through an LCD keypad under S001:00 (2 field) if the Memory Model is less than ≤ 4.
+ Must also be entered as the "Connect Number" through the IP Receiver software,
and as the "Account Number" through the automation software;
• SIP Address: (Single-panel or shared connection). This uses the optional panel
setting "SIP Address", plus the IP address and port number of the IP Interface board.
The panel SIP Address:
+ Must be unique for each panel on a shared connection (i.e. on the same IP board)
01 – 80 (00 = not used)
+ Is defined through the Director software under: Configuration ⇒System ⇒Communication
nd
(or through an LCD keypad under S005:02 (2 field) if the Memory Model is less than ≤ 4.
+ Must also be entered as the "Connect Number" through the IP Receiver software.
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3.5.4 SIP Receiver Software: Configuration Settings
When you start up the IP receiver software, click on the configuration tab at the bottom. Each
panel IP-connection to be 'polled' is associated with one row on the screen. The top half of the
screen contains settings for the automation software that must be set appropriately, and the
row for each IP connection must be set up as well. Refer to the descriptions below while
making your selections.
Top half of the screen (setting for the automation software):
• Active: ( ) = SIP monitoring is turned on
(this selection is required).
• UDP Port: The port number used on this PC
for SIP Communications. Typically 24833.
• Serial Port: The PC's serial port used to
communicate with the automation software.
• Prefix: Leave as “S011[#”. This is the prefix
to be added to alarm messages. Reference:
“S” = SIA,
“01” = receiver number 1,
“1” = line card number 1,
“[#” = standard SIA prefix.
• Line Trouble: SIA code to be generated if
the SIP connection fails. Typically "LT" (the
same as for a modem connection; can be
changed to other valid SIA value).
• Heartbeat: A standard signal that goes to
the automation software to show it that the
receiver is active. If the heartbeat signal
fails, the automation software should inform
the operator right away.
WARNING: double check this setting to
make sure it is: 1011(11 spaces) @ (4
spaces) /020. The proper number of spaces
between characters is very important.
• Baud: The speed used for communications
with the automation software. Normally
1200.
• Separator: Leave as N (new event SIA block).
26
• Line Restore: SIA code to be generated
when SIP communications restores.
Typically "LR" (the same as for a modem
connection; can be changed to other valid
SIA value).
-------------------• Mode: The communications format used
with the automation software. Normally,
7,E,1 (7 data bits, even parity, 1 stop bit).
• Suffix: Leave as “]\020”.
• Substitution: “UX5” SIA code that will be
generated if a substitution of panel
equipment is detected.
• Ticks: How often a heartbeat signal is sent
to the automation software. Typically every
30 seconds.
-------------------• Timeout: The maximum time this program
will wait for an acknowledge signal from the
automation software. Typically, 2000 milliseconds.
• ACK: Leave as “/006”. Standard ack signal.
• Sub’ Restore: “UX6” SIA code that is
always generated immediately after a
substitution detection.
-------------------• Retries: The maximum number of times this
software will attempt to send a message to
the automation software. Typically 3.
• NAK: Leave as “/021”. Standard nak signal.
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Bottom Half of the Screen--Rows of Settings (for each panel IP-connection):
• Active: ( ) = Polling of this IP address
will occur (with the selected settings).
• IP Address: The IP address of the
panel's IP interface board. Tip: Details on
setting up the IP board appear in section 3.3.
• IP Port: The IP port configured for the
Local Port of the IP interface board.
Typically 24833. Note: This must match the
"Local Port No." as configured for “Local Port” of
the IP interface board in the ‘SIP’ section of the IP
board Config Program.
• Connect Mode: Choose “Auto Connect”,
“Serial Number”, “Digital Number” or “SIP
Address”.
• Connect Number: This will either be
blank, or contain a specific number
depending on the "Connection Mode"
being used.
You can only enter the configuration on a line if the
device is not active (untick the Active box, prevents
you from changing data while communicating).
You can right click and enable or disable any of
these columns.
You can also right click and select a debug column
which gives information on the number of
messages, acks, naks and a ping test in the event
that the unit appears to go down (to establish some
form of network connectivity first rather than
assume hardware failure at the panel side).
For details on
the
available
"Connection
Modes", refer to
section
3.5.3
(previous).
• Timeout: The value in seconds the program will wait for a response to a message
from an IP Interface Module. Typically 2.0 seconds (unless you can characterize your
network connection otherwise).
• Cycle: The poll rate for this panel in seconds. Typically every 15 seconds.
Tip: Faster poll rates get data quicker but also take up more bandwidth.
• Retry: The maximum number of communications retries (after a “Timeout” occurs)
before considered to be a communications failure Default: 4.
• Description: Text field where you can enter a reference name for the panel.
• Other: Secondary text field where more data can be entered such as an address or
reference key.
• Account Number: This field shows you the actual account number received from the
panel so that you can track its messages into your automation software (MAS/SIMS).
You do not set this field; it is just a status field.
• State: Status field showing the current state
- Green = OK.
- Yellow = Communications trouble. X number of Retrys in progress.
- Red = Line failure after Retrys end unsuccessfully.
Buttons (lower left of IP Receiver Screen)
- “Configuration” Main screen as seen on previous page that the program defaults to
when opened.
Pressing this button will open a screen that will display poll and response of an
IP from the main screen experiencing trouble. Enter its IP address and port # in the
boxes supplied. Press two vertical lines to pause, right arrow to run and up arrow to
clear.
- “History” Displays ALL receiver event activities.
- “Panel Sim” Manufacturers use only.
- “Debug”
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4
Reference
Topics
In this Section:
• 4.1: Network Loading and Performance
• 4.2: Hardware Reference: IP Interface, IP Slave Board
• 4.3: Available Security Features
• 4.4: Testing and Troubleshooting
• 4.5: Alternative Configuration Methods
• 4.6: Checking SIP Status from an LCD Keypad
• 4.7: Transmitted Messages (SIA Format)
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4.1 Network Loading and Performance
PC
Panel with IP (Examples)
These measurements were made
on a 10BaseT LAN using a P3-600
PC running Windows 98.
• Absolute Maximum Rating (regardless of number of
panels) = 3840 bytes / second. Equivalent to 38400
bps direct channel to panel.
• Send to 1 Panel at Memory Model 3: Typically of {Duration = 00:47 (mm:ss), Total Number
of Bytes = 32106, Total Packets = 312, Bytes / Second = 683, Packets / Second = 6}.
• Send to 1 Panel at Memory Model 5: Typically of {Duration = 01:14 (mm:ss), Total Number
of Bytes = 80856, Total Packets = 648, Bytes / Second = 1107, Packets / Second = 8}.
• Send to 1 Panel in a 7 Panel Group at Memory Model 5: Typically of {Duration = 01:38
(mm:ss), Total Number of Bytes = 128639, Total Packets = 1312, Bytes / Second = 1312,
Packets / Second = 15}.
• Send to 1 Panel at Memory Model 9: Typically of {Duration = 05:01 (mm:ss), Total Number
of Bytes = 368921, Total Packets = 2680, Bytes / Second = 1225, Packets / Second = 8}.
• Normal Idle with 1 Panel: Typically in a 02:10 (mm:ss) window, Total Number of Bytes =
27476, Total Packets = 502, Bytes / Second = 211, Packets / Second = 3.
2000 Events uploaded from 1 panel would be typically performed in a 00:20 (mm:ss)
window. Total number of Bytes = 25739. Total Packets = 185, bytes/second = 1225,
Packets / Second = 8.
Central Monitoring with IP (SIP Reporting)
• Absolute maximum rating = 60 bytes / second.
Equivalent to 600 bps, direct serial channel to panel.
• SIP uses very little network bandwidth.
• SIP Reporting for 3 Panels: Equivalent loading to 600
bps serial channel with idle performance typically at
{1284 bytes total bytes over 01:15 (mm:ss) in 24
packets, Bytes per Second around 17 and Packets
Per Second around 0.
These measurements are based on
a P3-600 running the SIP Receiver
program communicating with 3
panels over a WAN connection.
Measurements are based on the
standard cycle time (polling rate) of
15 seconds per panel.
Network Delays and Communications Timeouts
• Network delays should generally not exceed 2.0 seconds for proper operation of ISM / AFx
Director and SIP Reporting.
• Maximum delays during peak network loading should not exceed 4 seconds. The ISM /
AFx Director software and SIP reporting software is capable of handling delays of this
magnitude without serious interruption to communications, as long as the delays are not
persistent.
• The SIP receiver program will always retry communications with the panel but a line failure
indication will be given if the network failure is of a substantial nature.
• Director will also retry communications in the event of a network failure but only for 5
retries spanning 20 seconds. If the network delays/outages last longer than this,
communications will be dropped and will have to be re-entered in the communications
pending/on-line screen of the GUI.
30
MONITOR ISM™/AFx™ IP Connectivity Guide
22-9058 v2.1
4.2 Hardware Reference:
IP Module and IP Slave Board
IP Interface Module Board (figure 1)
10BaseT
RJ45 Plug
& Cable to
Network
Re
d
Gre
en
For “Direct Serial Configuration” only.
Green DIR RX
Red DIR TX
Green Aux RX
Red Aux TX
Green SIP RX
Red SIP TX
RJ45
Female
Network
Connector
Flashing
= network
activity.
This pair of 2
pin plug
connectors
used for
“Direct Serial
Configuration”
On =
network
connection
OK.
Not Used
SIP (Security IP
Receiver
Communications)
Not
Used
1 2 3
IP Interface Module
P/N 650-9058
Base
Upper
Board
Board
TB2
Network LEDS
Comms LEDS
These connectors can be used
to interconnect additional
panels for Director and Security
IP Receiver connections.
Dir Ground
Dir RS485 B
Dir RS485 A
1 2 3
LAN/WAN
Network
SIP Ground
SIP RS485 B
SIP RS485 A
TB1
Wire Connectors
Discovery Mode
Green RS485 A (Dir) Program Button
RS232 TX (SIP)
Blue
RS485 B (Dir)
Yellow
Black ( ) Neg. GND
Red
(+) 12VDC
Orange RS232 RX (SIP)
Dir: Refers to MONITOR ISM / AFx Director communications.
SIP: Refers to monitoring station communications (Security IP Receiver reporting).
IP Slave Board (figure 2)
(SIP communications for
additional panels only)
Wire Connectors
Green RS485 A
Yellow RS485 B
Orange RS232 RX
Blue
Black
Red
22-9058 v2.1
Welcome
PC
Panel IP
1 2 3
Slave Board
P/N 650-9057
Comms LEDS
Red SIP TX
Green SIP RX
Red Slave TX
Green Slave RX
SIP Ground
Not Used
RS232 TX
( ) Neg. GND
(+) 12VDC
Cent. Mon. with IP
Ref. Topics
31
Master Wiring References
•
A IP Interface Module board can consume up to 250 mA. As such, it may require the addition
of a 12V power supply. The main panel can supply a total of 750 mA for all loads (Module
Bus/modules, and aux. power connection). Install a 12 VDC power supply as necessary.
Arrangements must be made with the customer to supply the 10BaseT cable connection from
their network to the IP Interface board’s network connector.
When IP is used for SIP by itself (no Director comms) and separate power supplies or, each
motherboard’s auxiliary power is used to separately power interface/slave boards, the SIP
Ground connection of each IP board must be common.
•
•
Director Communications Only (figure 3)
1 2 3
TB15
TB2
When installing the IP Interface
Module, remove any applicable
existing terminal blocks and replace
with the supplied pre-wired ones as
indicated.
1 2 3
(+)
(-)
(+)
(-)
IP Interface Module P/N 650-9058
TB14
1 2 3 45 1 2 34 1 2 3
Main Panel
motherboard
auxiliary 12VDC
(750mA max.) left
side of board.
1 2
motherboard terminal
connectors on right
side of board.
TB16
0V
B485
A485
GND/GND
CTS/RTS
RTS/CTS
DSR/DTR
DTR/DSR
TX/TX
RI/RI
CD/CD
RX/RX
NOTE: If the IP Interface Module is powered from the motherboard, this ground connection is not necessary.
Only use this connection when the IP Interface is powered by a separate power supply.
TB2
Main Panel # 1
Dir Ground (Black)
Dir RS485 B (Yellow)
Dir RS485 A (Green)
SIP Ground
SIP RS485 B
SIP RS485 A
TB1
32
The comms cable ground shield is connected
to the first motherboard waterpipe ground,TB5.
Main Panel # 3 TB16
motherboard
The comms cable ground shields
are connected together, running
through additional panels but, not
terminated in any of them.
0V
B485
A485
GND/GND
CTS/RTS
RTS/CTS
DSR/DTR
DTR/DSR
TX/TX
RI/RI
CD/CD
RX/RX
MONITOR ISM™/AFx™ IP Connectivity Guide
Black
Yellow
Green
TB15
Black
Yellow
Green
Recommended interconnecting comms cable:
Module Bus, 4 conductor shielded P/N 120-3401.
1 2 3 45 1 2 34 1 2 3
Black
Yellow
Green
TB15
0V
B485
A485
GND/GND
CTS/RTS
RTS/CTS
DSR/DTR
DTR/DSR
TX/TX
RI/RI
CD/CD
RX/RX
1 2 3 45 1 2 34 1 2 3
motherboard
TB14
Main Panel # 2 TB16
( ) Neg. GND
(+) 12VDC
RS232 RX
RS485 B
RS232 TX
RS485 A
TB14
Black
Red
Orange
Not Used
Yellow
Not Used Blue
Green
22-9058 v2.1
Security IP (SIP) Receiver Communications Only (figure 4)
NOTE: If the IP Interface Module is powered from the motherboard, this ground connection is not necessary.
Only use this connection when the IP Interface is powered by a separate power supply.
1 2 34 1 2 34 1 2 34
Module Module Module
Bus TB11 Bus TB12 Bus TB13
(+)
(-)
(+)
(-)
IP Interface Module P/N 650-9058
TB2
1 2 3
12
1 2 345 12 3
Main Panel
motherboard
auxiliary 12VDC
(750mA max.) left
side of board.
When installing the IP Interface
Module, remove any applicable
existing terminal blocks and replace
with the supplied pre-wired ones as
indicated.
1 2 3
motherboard terminal
connectors on right
side of board.
TB16
0V
B485
A485
GND/GND
CTS/RTS
RTS/CTS
DSR/DTR
DTR/DSR
TX/TX
RI/RI
CD/CD
RX/RX
TB2
Main Panel # 1
Dir Ground
Dir RS485 B
Dir RS485 A
SIP Ground (Black)
SIP RS485 B (Yellow)
SIP RS485 A (Green)
TB1
Not Used
Not Used
Black
Red
Orange
Yellow
Blue
Green
( ) Neg. GND
(+) 12VDC
RS232 RX (SIP)
RS485 B
RS232 TX (SIP)
RS485 A
Recommended interconnecting comms cable:
Module Bus 4 conductor shielded, P/N 120-3401.
The comms cable ground shield is connected
to the first motherboard waterpipe ground,TB5.
The comms cable ground shields are connected
together, running through additional panels but,
not terminated in any of them.
Black
Yellow
TB15
“B” connector
1 2 3
Green
1 2 3 45 1 2 34 1 2 3
Slave Board
P/N 650-9057
(P/N 496-1700)
n
ee
Gr
Wire Connectors
Green RS485 A
Yellow RS485 B
Orange RS232 RX
Blue
Motherboard
auxiliary power
or power supply.
TB14
motherboard TB16
0V
B485
A485
GND/GND
CTS/RTS
RTS/CTS
DSR/DTR
DTR/DSR
TX/TX
RI/RI
CD/CD
RX/RX
Yellow
Main Panel # 2
SIP Ground (Black)
Not Used
RS232 TX
Black ( ) Neg. GND
Red
(+) 12VDC
Black
Main Panel # 3
Ye
llow
TB15
1 2 3 45 1 2 34 1 2 3
22-9058 v2.1
n
ee
Gr
Wire Connectors
Green RS485 A
Yellow RS485 B
Orange RS232 RX
Blue
Motherboard
auxiliary power
or power supply.
TB14
motherboard TB16
0V
B485
A485
GND/GND
CTS/RTS
RTS/CTS
DSR/DTR
DTR/DSR
TX/TX
RI/RI
CD/CD
RX/RX
Welcome
PC
Panel IP
1 2 3
Slave Board
P/N 650-9057
SIP Ground
Not Used
RS232 TX
Black ( ) Neg. GND
Red
(+) 12VDC
Cent. Mon. with IP
Ref. Topics
33
Combined Director and Security IP (SIP) Receiver Communications (figure 5)
When installing the IP Interface
Module, remove any applicable
existing terminal blocks and replace
with the supplied pre-wired ones as
indicated.
( ) Neg. GND
(+) 12VDC
RS232 RX
RS485 B
RS232 TX
RS485 A
Dir RS485 A (Green)
SIP Ground (Black)
SIP RS485 B (Yellow)
SIP RS485 A (Green)
Green
Yellow
Slave Board
P/N 650-9057
“B” connector
(P/N 496-1700)
Yellow
1 2 3 45 1 2 34 1 2 3
Dir RS485 B (Yellow)
Recommended interconnecting comms cable:
Module Bus 4 conductor shielded, P/N 1203401. Use 2 cables to accommodate 5 wires
needed if doing both Director and Security IP
Receiver communications.
The comms cable’s ground shields are
connected to the first motherboard waterpipe
ground,TB5.
n
ee
Gr
Wire Connectors
Green RS485 A
Yellow RS485 B
Orange RS232 RX
Blue
Motherboard
auxiliary power
or power supply.
SIP Ground (Black)
1 2 3
Black
Red
Orange
Yellow
Blue
Green
motherboard
TB16
Black
Black
0V
Yellow
Yellow
B485
Green
Green
A485
GND/GND
CTS/RTS
RTS/CTS
DSR/DTR
DTR/DSR
TX/TX
RI/RI
CD/CD
The comms cables
RX/RX
ground shields are
connected together,
running through
Main
additional panels
but, not terminated
Panel # 3
in any of them.
motherboard
TB16
Black
0V
Yellow
B485
Green
A485
GND/GND
CTS/RTS
RTS/CTS
DSR/DTR
DTR/DSR
TX/TX
RI/RI
CD/CD
RX/RX
1 2 3 45 1 2 34 1 2 3
Dir Ground (Black)
TB1
Main
Panel # 2
34
1 2 3
TB2
1 2 3
(+)
(-)
(+)
(-)
IP Interface Module P/N 650-9058
Not Used
Grounds must be
interconnected
between boards if
SIP is used
alone.
RS232 TX
( ) Neg. GND
Black
Red
(+) 12VDC
(Black)
Slave Board
P/N 650-9057
n
ee
Gr
Ye
llow
Wire Connectors
Green RS485 A
Yellow RS485 B
Orange RS232 RX
Blue
Motherboard
auxiliary power
or power supply.
1 2 3
12 34 5 12 3
1 2 34 1 2 34 1 2 34
Module Module Module
Bus TB11 Bus TB12 Bus TB13
Main Panel
motherboard
auxiliary 12VDC
(750mA max.) left
side of board.
12
motherboard terminal
connectors on right
side of board.
TB16
0V
B485
A485
GND/GND
CTS/RTS
RTS/CTS
DSR/DTR
DTR/DSR
TX/TX
RI/RI
CD/CD
RX/RX
NOTE: If the IP Interface Module is powered from the motherboard, this ground connection is not necessary.
Only use this connection when the IP Interface is powered by a separate power supply.
TB2
Main Panel # 1
SIP Ground
Not Used
RS232 TX
Black ( ) Neg. GND
Red (+) 12VDC
MONITOR ISM™/AFx™ IP Connectivity Guide
22-9058 v2.1
4.3 Available Security Features
It is strongly recommended that you analyze
your security requirements and implement some
of the following enhanced security options.
Note: It is best to read the descriptions below
and decide on your desired settings before
communicating with the IP Interface Module’s
program.
4.3.1 IP Interface Module Configuration
Program Security Features Review
This section assumes that your IP
interface has already been configured
for PC Panel communications and/or
Central Monitoring with SIP. If this has
not been done yet, refer to Chapters 2
and/or 3, as applicable.
Unlike assigning the initial IP address,
security features CAN be programmed
through a WAN connection if desired.
• Review security features mentioned previously in this document that are available with the IP
Config program.
• When selections have been decided, establish an online connection from the network PC
running the IP Config to the IP Interface Module on the same network (as described in Sect. 2.3)
to download any changes.
IP Config Security Features Programming Selections
(As presented in Section 2.3)
Setting Network Parameters, System settings, Security check boxes:
• Disable Telnet (alternative IP interface board programming utility covered in Sect. 4.5.1).
• Disable Password (free access to board program, no password restriction).
• Disable Remote Configuration (no access to board program over a WAN).
• Disable File Download (no IP board firmware upgrades).
Setting the IP Module Director Parameters
• Review Firewall options.
Setting the IP Module Security IP Receiver Parameters
• Review Firewall options.
22-9058 v2.1
Welcome
PC
Panel IP
Cent. Mon. with IP
Ref. Topics
35
4.3.2 Use of Remote IP Address
and Remote Port Settings
In order to initiate a call from a main panel
LCD keypad to a Director PC as described in
section 2.1.1, the IP Interface Module must
know where to call.
Start the IP Module configuration program and
establish a connection with the IP Module.
Start-up and log into Director software on the
same PC that connects with the IP module.
Obtain the Static (fixed) Remote IP address of
the PC that the Director operates on.
Quick Method:
You can view the 'Subnet Mask' and 'Default
Gateway' (and IP address of the PC) by
going to a PC on the same LAN segment as
the IP Interface board, opening a
DOS/command prompt, and typing "ipconfig".
To make sure the PC IP Address is Static
(fixed):
Go to Start / Settings / Control Panel /
Network and Dial-up Connections / Local Area
Connection / Properties / Internet Protocol
(TCP/IP). In the “General” window, “Use the
following IP address” should be checked and
indicate the PC’s IP address. This is the
Remote IP address. Make a note of what it is.
NOTE: If “Obtain an IP address automatically”
is checked instead and IP address is blank,
the PC does not have a Static IP address. It
uses a Dynamic address each time the PC
goes on line with the network. This is not
recommendable for remote dial-up because
every time the PC goes off the network and
back on again, it is assigned a random IP
address so it is always changed and would
not stay the same for the IP Interface Module
to depend on to call.
Multiple IP Devices on a PC: The IP Device
must be the one referenced in the
"Communications Pool" for the "Panel Group"
associated with the specific panel connection.
See Sect: 2.4.3.
In the IP Module config program, press the
ISM tab. Under Setup, enter in the Remote IP
box the static IP address obtained from the
Director PC. In the Remote Port box, the
Remote Port # from the Director’s Port
Configuration screen. Download these new
settings to the IP Interface Module.
Now when a call is initiated from a main panel,
pressing the X key four times, followed by the
Service ID and Service User Code, the panel
will call the Director PC by way of IP and the
Director will answer.
For a panel to automatically transmit events /
alarms to the Director PC/software (Host
Reporting):
• In Panel / Configuration / System /
Communications / Host Connection – set
Reporting mode to “256 events” and
Connection type to Incoming and Outgoing
IP Calls.
Obtain the Remote IP Port # from Director
Communications Program (Port Configuration)
as described in Sect. 2.4.1.
In the Director program, go to Account
Folders / select the desired Account /
Configuration / Panel Group / Panel / System /
Communication / Director Configuration
(Telco) / Phone number: and type “000” (this
informs Director that it is not an external
modem calling). In the nearby Connection
type: box, select “Incoming and Outgoing IP
Calls”. Save.
36
MONITOR ISM™/AFx™ IP Connectivity Guide
22-9058 v2.1
4.4 Testing and Troubleshooting
4.4.1 Initial Test of the IP Interface
Module(s)
Before You Begin: Ensure the IP interface and
other items have been set up as described in
Chapter 2 and/or 3, as applicable.
1) Ensure the IP interface board is
powered up, and the "Network
Connection" LED’s operating as
described in Sect 4.2. If they are not
working, check network link, cable, and
plug(s).
2) 'Pinging' the IP address of the IP
interface board is a good / basic test:
(Pinging procedure described in Sect. 2.3,
Step 2)
a) For PC Panel communications go to
the PC running the Director
communications software, and ping the
IP address of the interface board. You
should get a successful response
within ≈2 sec.
b) For central monitoring with IP, ping the
interface IP from the SIP Receiver PC.
3) If the interface board can only be
'pinged' from a PC on its local LAN (not
through a WAN connection), check to
ensure that the 'default gateway' and
'netmask' values configured for the IP
board are correct as seen from its
segment of the network
(To view or change these settings,
refer to section 2.3).
4) If you cannot ping the interface at all,
check for:
• Network cable not plugged in, or
faulty cabling;
• Server or WAN problems (routers
down, firewalls blocking
communications).
Network Reliability: IP connectivity is subject to
network reliability. Check to see if other network
aspects are 'down'. Network troubleshooting
should be done by persons trained in this. If you
cannot successfully ping the IP interface board,
get help from your network service person as
needed.
5) If the 'ping' is successful, you can
proceed to the following sections, as
applicable.
22-9058 v2.1
Welcome
PC
Panel IP
Ensure you are aware of any security features
that have been enabled. For details on a specific
security feature, refer to section 4.3.
4.4.2 Troubleshooting IP
Communications
Panel
Before You Begin: Ensure you can 'ping' the IP
interface board as described in section 4.4.1.
1) Check Your IP board Wiring. All
connections must be correct and
secure. For PC Panel wiring, and
Central Monitoring with SIP refer to
section 4.2.
2) Director Configuration Issues:
• Ensure the communications client
software is running;
• Check all Director communications
settings (for details, see section 2.4).
3) Check IP Interface LED’s.
(LED Reference: See section 4.2).
For IP Interface Module connections, if
a communications session has been
initiated at the Director PC, the green
Dir RX LED should pulse repeatedly
indicating that data is being received
from ISM / AFx Director. If the green
LED is not pulsing at all, go to step 4. If
the red Dir TX LED is pulsing, this
means the panel understands the
incoming message from ISM / AFx
Director and is responding. If the red
LED is not pulsing, go to step 5.
Otherwise, go to step 6.
4) Status LED’s look dead. Re-check the
IP Interface network settings (IP
address, default gateways), Panel
settings, Sect. 2.3. Director settings
Sect. 2.4. SIP settings sect. 3.3 and SIP
Director settings Sect. 3.4, in a very
detailed manner.
Status information pertaining to SIP
Reporting is available from viewing the
poll and response IP Receiver Program
debug screen mentioned under “Buttons”
Sect. 3.5.4 or through an LCD keypad,
Sect. 4.6.
...continues...
Cent. Mon. with IP
Ref. Topics
37
5) IP board receiving data, but not
responding (red LED is not pulsing).
The data being received may not be
configured correctly for the panel (such
as incorrect panel serial number).
6) IP Board Receiving Data and
Responding (red LED is pulsing in
sync with the green LED) but, still no
communications. This may mean the
"Remote IP Address" and "Remote
Port" are being used, but have been set
incorrectly. Try disabling this feature
(zero-out these values), and then re-try
communications. If successful, reenable this feature using the correct
values (see 4.3.2 for details).
7) NOTE: When an IP Interface Module
is powered for the first time, the
board’s green DIR RX and SIP RX
LED’s will flash alternately to indicate
the board is not programmed. These
same lights flash on and off together
at the same time when the board is in
Discovery Mode and ready to be
programmed.
38
MONITOR ISM™/AFx™ IP Connectivity Guide
22-9058 v2.1
4.5 Alternate Configuration Modes
4.5.1 Telnet
• Telnet is a standard PC communications format that can be used in place of the IP Config
Program.
• It can connect with a selected IP Interface Module and display its program settings in a textbased window, to make changes to them.
WARNING: The IP Interface Module Configuration Program must be used to program an
IP board with its IP address for the first time. Telnet can be used to make subsequent
changes to the IP board’s program settings afterwards.
Using Telnet Procedure example: Using Windows 2000.
• Click Start/Run. Enter (with example IP address) “telnet 167.17.98.41 9999” (NOTE: 9999 is a
standard Telnet port number) in the Open: line. Press OK. The telnet window will open and
display the following:
• After typing ‘0’ and pressing enter, you will be prompted for the access password if you
established one when you originally programmed the IP board with its IP address etc.
• After entering the password and pressing enter, pertinent board info such as IP address will
appear as well as a self-explanatory menu to follow for making changes to the board’s program.
• After making changes, enter “9” for Exit with Save at the “Enter menu selection:” and press
Enter. Exit Telnet and changes will then be enabled at the board.
22-9058 v2.1
Welcome
PC
Panel IP
Cent. Mon. with IP
Ref. Topics
39
4.5.2 Direct Serial Configuration
If you are unable to configure the IP Interface Module with Telnet, the Direct Serial Configuration
option can be used.
In this mode, there are no passwords (since you are accessing the IP Interface Module in a direct
physical connection) so you can always change various settings. Because the hardware board itself
has to be accessed directly to achieve this connection inside the main panel enclosure, control box
anti-tamper mechanisms can act as a security deterrent.
This mode requires a PC running a Hyper Terminal interface or equivalent with a direct serial cable
connection to the IP interface board (see IP Module Board diagram, Sect. 4.2 for Direct Serial
Configuration).
Once you enter the direct serial configuration mode, all commands are exactly the same as the
ones described for the Telnet configuration method (described in previous section 4.5.1).
Serial Wiring
1) This is a 3-wire serial connection on a PC serial port. A laptop would be convenient in a limited
resources situation.
2) Make a connection from the IP board Direct Serial Configuration pin connectors to the PC.
• Ordering 2 position wired plug (P/N 166-2626) is recommend for plugging into the IP module
board’s Direct Serial Configuration 2 onboard pins.
• Connect a short piece of cable with 2 wires connected to the plug’s 2 wires to act as an
extension.
rd
• Use a 3 wire from the cable and connect it to the IP board’s “Dir” terminal block Ground
connection.
• At the cable’s other end, connect the 3 wires to a DB9 connector as in the following diagram.
IP Interface Module P/N 650-9058 (Cutaway views)
Red DIR TX
Green Aux RX
Red Aux TX
Green SIP RX
Red SIP TX
DB9 Pin 2
Order 2-position wired plug
P/N 166-2626 for quick connect.
TB2
1 2 3
Green DIR RX
Upper Board
Observe polarity!
This pair of 2 pin plug
connectors used for
“Direct Serial
Configuration”
These pairs
of PINS Not
Used.
For “Direct Serial
Configuration” only.
1 2 3
Comms LEDS
DB9 Pin 3
Base Board
Dir Ground
DB9 Pin 5
Dir RS485 B
To PC
COMS
Port
Dir RS485 A
SIP Ground
SIP RS485 B
SIP RS485 A
TB1
Establishing a Direct Serial Connection
1) Set up a Hyper Terminal program:
2)
3)
4)
5)
6)
40
• Select Com port # e.g. 1, 2.
• Port Settings: Bits per second: 9600, Data bits: 8, Parity: none, Stop bits: 1, Flow control:
None.
Remove the power connection for the IP interface board.
Hold down the IP Interface Module Discovery Mode button (Sect. 4.2).
Reconnect power. When Dir and SIP RX LED’s begin flashing together, release the Discovery
Mode button (NOTE: Discovery Mode will time out after two minutes).
A list of text similar to the Telnet screen (Sect. 4.5.1) will display. Follow its instructions to make
changes to the board.
As communications are exchanged between IP board and Hyper Terminal, IP board green RX
and red TX auxiliary LED’s will flash back and forth.
MONITOR ISM™/AFx™ IP Connectivity Guide
22-9058 v2.1
4.6 Checking SIP Status at an LCD Keypad
4.6.1 Logging Into the Keypad and
Accessing this Feature
"Logging In" provides you with access to the
features of the LCD
keypad. To log in:
Welcome
Enter ID: 000
1) Tamper the sys.
control box, and
Your Name
perform a
Enter PIN: _ _ _ _
"Service Login".
This pertains to user ID 000, and the
current service PIN.
When finished viewing or entering items, you can
'logout' by pressing the key multiple times (until
the "login" screen appears). Tip: You will also
be logged out automatically if you do not press
any
keys
for
Push ► for menus
approximately one (1)
↓Stay ↓On
minute.
2) Press ► once to
access the next
screen.
3) Select Yes to
view Status.
Status Of?
↓SipCom
SIP Comms...OK
↓CnclMsgs Debug↓
The top right will show a quick status of SIP
communications (OK, TBL, n/a). “OK” means
everything is operating normally, “TBL” means
that there are SIP communications problems
and “n/a!” means that this feature is not
enabled.
CnclMsgs:
This SIP Comms...OK
terminates
any ↓CnclMsgs Debug↓
messages that are currently unsent. You
can use this feature to quickly clear out
messages that you know are not relevant
such as a large number of alarms and
restores on an input point that you have just
been servicing.
SIP Comms...OK
Debug: This
displays the Stat and ↓CnclMsgs Debug↓
Data debugging
SIP Debug Menu
choices.
↓Stat
22-9058 v2.1
Welcome
t:00066
n:00066
Cxx Mxx Axxxxx Nxxx
d.p.i.a.t.- ↓? tx Rst↓
• Cxx: The time in seconds since the last
poll from the SIP Receiver program (0099). This is typically 15 - 16.
• Mxx: This shows the longest poll time "Reset"
since the last "Reset" (00-99). Note: If you
see larger values here, this may mean that
network problems are causing some messages from the IP receiver software to be lost.
• Axxxxx: This shows the number of
acknowledge messages received since
the last "Reset" (up to 65535).
Note: When this reaches 65535, you must
select Reset to clear it.
• Nxxx: This shows the number of NAKs
received since the last "Reset" (up to
255). Note: If you see larger values here,
View Status?
↓Yes ↓No
4) Press "►" until you see "SipCom". Then
press the key directly under it.
4.6.2 SIP Status
Screens
Data: This portion is
for Manufacturers
Use Only.
Stat: This shows
many SIP status
aspects:
this may mean that network problems are
causing some messages from the panel to be
lost. When this reaches 255, you must select
Reset to clear it.
• d p i a t: These are a number of flags
indicating various status aspects:
• d: Data in some format is being received by the panel
at the correct baud rate. If shown as a dash ( - ):
Check the wiring between the IP interface and the
panel (section 3.2). Also ensure the IP board SIP is
configured properly (section 3.3);
• p: The data being received is in valid SIP format;
• i: A SIP initialization message was received since the
last "Reset". Note: This may not always be present
because selecting Reset after SIP initialization has
occurred may leave this as a dash. This is not a
problem. Also, you may see the “i” flash if other
panel's IP boards are being initialized.
• a: SIP polls being received are for this panel (SIP
identity). This should always be present. If this
appears as an "X", or a "Q", contact your support rep.
• t: The panel is responding to the Security IP Receiver
software. If this appears as an "E", contact your
support rep.
...continues...
↓Data
PC
Panel IP
Cent. Mon. with IP
Ref. Topics
41
• ( - ): Initialization error. If the dash appears as an
"A", you have a digital account ID mismatch between
the panel and the IP receiver software ("Digital ID"
connect mode). If this appears as an "S", you have a
serial number mismatch between the panel and the IP
receiver software ("Serial Number" connect mode). If
this appears as an "L", you have an SIP Address
mismatch between the panel and the IP receiver
software ("SIP Address" connect mode). If this
appears as an "M", contact your support rep.
t x: Represents the polling timeout code ‘t’
before detecting SIP failure after ‘x’ time
delay.
x=
0
1
2
3
4
5
6
7
8
Delay
10 seconds
15 seconds
30 seconds
45 seconds
60 seconds
90 seconds
2 minutes
3 minutes
8 minutes
Cycle
0–2
3–5
6 – 10
11 – 15
16 – 20
21 – 30
31 – 40
41 – 60
> 60
3 X the poll rate set in the IP Interface Module
Config Program / SIP programming screen /
Advanced Setup / Cycle.
E.g. Timeout in the SIP program screen =
3(00). t x in the LCD keypad Data screen =
t 3 – the panel will detect SIP failure and
switch to dialler back-up (must be set in
Director Account Configurations / System /
Communication. See Sect 3.4, NOTE2) after
45 seconds of no polling.
42
MONITOR ISM™/AFx™ IP Connectivity Guide
22-9058 v2.1
4.7 Transmitted Messages (SIA Format)
General Message Format
Messages are transmitted to the monitoring station using the "SIA Level II" format.
NOTICE: The message formats described here are NOT to be confused with messages
provided by the Security IP Receiver software to the host automation software (e.g. MAS).
(Those messages will typically include the information discussed here, along with
date/time information and proprietary formatting.)
SIA Level II Message Format
Messages that reference an area:
N riSSSS / XX PPP
System Messages (no area reference):
N XX PPP
Where:
N
ri
This indicates a "new event".
This indicates "area" (i.e., the next
number is an area reference).
SSSS
XX
This is the area number/ID.
This is a two-character SIA alarm
code (refer to the SIA message list).
This is the number/ID for the input
point or user associated with the
event, or optional information
(depending on the type of event).
PPP
Sample Messages
N ri2 / BA 227
N ri4 / BA 73
N UX2
Meaning
Burg. alarm associated
with area 2; access door
27. (Also see "Door
Activity", to follow.)
Burg. alarm associated
with area 4; input-point
73.
Digital dialer
communications test
signal.
When creating an account message template: Enter only the two-digit SIA code.
(The "N" is processed automatically by the receiver.)
Account Number Information: This is sent in another message-type, and is automatically
understood by the receiver software.
User IDs 998 and Higher: The SIA format supports unique user numbers up to 997 only (998 and
above will appear as "998").
User ID "999" is considered to be the "automatic user"--which means an event that was triggered
by the system.
Door Activity
Access-controlled doors are reported as "burg" alarms for input points 201 through 232,
based on the door ID/numbers (to obtain the door ID, subtract 200 from the input-point
number).
Doors are monitored in the same basic manner as the "Entry/Exit" type of input-points,
with the addition of the system being able to monitor 'Forced Entry' and 'Door Held Open'
conditions.
22-9058 v2.1
Welcome
PC
Panel IP
Cent. Mon. with IP
Ref. Topics
43
Event Message Reference: Sorted by SIA Code
SIA
AR
AT
BA
BR
BS
BT
CA
CE
CF
CI
CL
DG
DU
EE
ER
ET
FA
FR
FT
HA
JR
JS
JT
LB
LR
LS
LT
LU
LX
MA
MR
MT
NF
NK +
NL
NR +
OA
OG
OK
OP
OR
PA
PR
PT
QA
QR
QT
RB
RC
ri
RN
RO
RR
44
CID
equiv.
R301
E301
E130
R130
E155
E383
E403
E405
E402
E453
E401
E422
E458
E134
R143
E143
E110
R110
E380
E421
E404
E459
E625
E306
R351
R330
E351
E330
R306
E100
R100
E380
E456
E407
E408
E457
E409
E441
E406
E400
E450
E120
R120
E380
E140
R140
E380
E380
R354
n/a
R380
E354
E305
Description / Meaning
AC Trouble (E003--Restore)
AC Trouble (E003)
Burglary
Burglary --Restore
Point-Test Fail
Burglary --Tamper
Automatic Area On (Sched. auto-arm on fail to close)
Work late (Closing extended)
Turn Area On (Bypass or Forced)
Fail to Turn Area On (Fail to Close)
Turn Area On (Normal)
Second User Authority Granted for Dual Custody
Verify User
Fail to Exit Area
Module tamper/comms/subst'n (E011--Restore)
Module Trouble--tamper/comms/subst'n (E011)
Fire or Fire-Class A
Fire or Fire-Class A--Restore
Fire or Fire-Class A--Tamper
Duress Pin
Schedule resumed (Stay opened resume)
Schedule suspended (Stay opened suspended)
Time Changed (E007)
Main panel Config Changed (E008)
Phone Trouble (E004--Restore)
Main panel Program Error (E009--Restore)
Phone Trouble (E004)
Main panel Program Error (E009)
Main panel Config Changed (E008--Restore)
Aux. Alert
Aux. Alert--Restore
Aux. Alert--Tamper
Turn Area to Stay (Bypass or Forced)
Emergency Stay (schedules)
Turn Area to Stay (Normal)
Unauthorized Stay (schedules)
Automatic Area Off (SDC5 type points)
Turn Area to Stay from On
Emergency Off (schedules)
Turn Area Off
Unauthorized Off (schedules)
Holdup
Holdup--Restore
Holdup--Tamper
Vault/Safe
Vault/Safe--Restore
Vault/Safe--Tamper
Module Program Changed (E013)
Misc Trouble (E015--Restore)
Area-number reference
Module Program Changed (E013--Restore)
Misc Trouble (E015)
Time Lost (E006)
MONITOR ISM™/AFx™ IP Connectivity Guide
Level
Emergency
Emergency
Emergency
Emergency
Emergency
Emergency
Full
Emergency
Full
Emergency
Full
Full
Emergency
Emergency
Emergency
Emergency
Emergency
Emergency
Emergency
Emergency
Emergency
Emergency
Emergency
Emergency
Emergency
Emergency
Emergency
Emergency
Emergency
Emergency
Emergency
Emergency
Full
Emergency
Full
Emergency
Full
Full
Emergency
Full
Emergency
Emergency
Emergency
Emergency
Emergency
Emergency
Emergency
Emergency
Emergency
Emergency
Emergency
Emergency
Emergency
22-9058 v2.1
(SIA codes--continued from preceding page)
SIA
RS
RU
TA
TR
TS
UA
UR
UT
UX0
UX1
UX2
XR
XT
YC
YK
YM
YP
YQ
YR
YS
YT
22-9058 v2.1
CID
equiv.
R145
E145
E300
R300
E607
E150
R150
E380
E354
E356
E602
R384
E384
E333
R333
E309
E320
R320
R309
E350
E302
Description / Meaning
Level
Module Program Error (E014--Restore)
Module Program Error (E014)
Main panel Tamper (E001)
Main panel Tamper (E001--Restore)
Walk or Holdup Test Started (no msg at end of test)
Misc/No Type
Misc/No Type--Restore
Misc/No Type--Tamper
Digital Dialer Comms Failure (Messages Lost)
HSC Comms Failure (Messages Lost, Sync Lost, Reset)
Digital Dialer Comms Test
Module Battery Low--e.g. wireless xmitr (E012--Restore)
Module Battery Low--e.g. wireless transmitter (E012)
HSC Comms Trouble (E016)
HSC Comms Trouble (E016--Restore)
No battery (E002)
Main panel Fuse Failure (E010)
Main panel Fuse Failure (E010--Restore)
No or low battery (E002--Restore)
Report Delayed, dialer comms trouble (E005)
Low Battery (E002)
Welcome
PC
Panel IP
Cent. Mon. with IP
Ref. Topics
Emergency
Emergency
Emergency
Emergency
Emergency
Emergency
Emergency
Emergency
Emergency
Emergency
Emergency
Emergency
Emergency
Emergency
Emergency
Emergency
Emergency
Emergency
Emergency
Emergency
Emergency
45
Index
10BaseT/RJ45 ..................................................................... 3
Auto-Mode ......................................................................... 25
Central Monitoring with IP (SIP Reporting) .......................... 2
Communications Pool .................................................... 8, 13
Communications Timeouts................................................. 30
Copyrights and Trademarks ..................................................ii
Debug Tab, IP Config Prgm ............................................... 10
Default Gateway................................................................... 6
Digital Account ID/Number................................................. 25
Digital as Backup ............................................................... 24
Direct Serial Config ............................................................ 40
Discovery Program Button ................................................. 31
Grounding ............................................................................ 2
Host IP Interface Board...................................................... 31
Initiate Director Comms...................................................... 15
IP board firmware................................................................. 8
IP Config utility ..................................................................... 8
IP Receiver Software ......................................................... 25
IP Slave Board ................................................................... 31
LCD Keypad....................................................................... 41
LED Indicators.................................................................... 31
Memory Model ................................................................... 30
Mounting in control box ...................................................... 20
Network Delays .................................................................. 30
Network Reliability................................................................ 2
PC-to-Panel Connection with IP........................................... 2
Ping Device.......................................................................... 8
Poll Rate ............................................................................ 41
Port Configuration .............................................................. 13
Power................................................................................... 2
Remote IP address .............................................................. 6
Remote Port......................................................................... 6
Reporting Limitations ......................................................... 19
Security Review ................................................................. 35
Serial Number Mode .......................................................... 25
Serial Wiring....................................................................... 40
Set up Steps......................................................................... 2
SIA Message-format .......................................................... 43
SIP address ....................................................................... 25
Static IP address .................................................................. 6
Subnet Mask ........................................................................ 6
Telnet ................................................................................. 39
Testing ............................................................................... 37
Tool Bar Buttons ................................................................ 10
Transmitted Messages (SIA Format) ................................. 43
Troubleshooting ................................................................. 37
Troubleshooting IP ............................................................. 37
What is IP?........................................................................... 2
Wiring, Director Comms ....................................................... 7
Wiring, SIP Reporting......................................................... 20
46
MONITOR ISM™/AFx™ IP Connectivity Guide
22-9058 v2.1