Minicom Advanced Systems DX User IP User guide

DX User IP II
User Guide
w w w . m i n i c o m . c o m
International HQ
North America
Jerusalem, Israel
Linden, NJ, USA
Tel: + 972 2 535 9666
minicom@minicom.com
Tel: + 1 908 486 2100
info.usa@minicom.com
Technical support - support@minicom.com
SC_5UM60000 V1.2 2/09
DX USER IP II
Table of Contents
1. Welcome ................................................................................................................ 3
2. Introduction ........................................................................................................... 4
2.1 Standalone mode or KVM.net ......................................................................................5
2.1.1 Standalone mode............................................................................................................... 5
2.1.2 KVM.net enabled / managed ............................................................................................. 5
3. Features of DX User IP II ...................................................................................... 5
4. DX User IP II components .................................................................................... 6
4.1 Cables ............................................................................................................................6
5. DX User IP II front panel ....................................................................................... 6
5.1 DX User IP II rear panel.................................................................................................7
6. Rack mounting the DX User IP II ......................................................................... 8
7. Pre-installation guidelines ................................................................................... 8
8. Connecting the DX User IP II ............................................................................... 8
8.1 Connecting the DX User IP to the WAN/LAN ..............................................................9
8.2 Connecting the DX User IP II to the DX Central unit ..................................................9
8.3 Local User......................................................................................................................9
8.4 Serial cable - KVM.net managed mode only ...............................................................9
8.5 Connecting an RS232 terminal ..................................................................................10
8.5.1 Order of powering on ...................................................................................................... 10
9. Configuring the system – web interface........................................................... 10
9.1 Initial settings - Default IP address............................................................................10
9.2 Static IP addresses for a number of units.................................................................11
9.3 Logging into the Web interface..................................................................................11
9.4 SSL Certificate notes ..................................................................................................12
10. Network > Configuration .................................................................................. 12
10.1 LAN 1..........................................................................................................................13
10.2 KVM.net......................................................................................................................13
11. Administration > User Settings ....................................................................... 14
11.1 Adding a user ............................................................................................................15
11.2 Editing a user ............................................................................................................15
11.3 Deleting a user ..........................................................................................................15
11.4 Blocking a user .........................................................................................................15
12. Administration > Switch Configuration .......................................................... 16
13. Administration > Serial Settings ..................................................................... 17
13.1 Show ..........................................................................................................................17
13.2 Assign to RPS ...........................................................................................................17
14. Security > Settings ........................................................................................... 18
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USER GUIDE
15. Security > SSL Certificate ................................................................................ 19
16. Maintenance > Firmware Upgrade .................................................................. 19
17. Restore Factory Settings ................................................................................. 20
18. Troubleshooting - Safe mode .......................................................................... 20
18.1 Entering Safe mode ..................................................................................................21
18.2 Restoring factory defaults........................................................................................22
18.3 Restoring the device firmware .................................................................................22
19. Saving changes................................................................................................. 23
20. Configuring the DX AIM.................................................................................... 23
20.1 Standalone and KVM.net Enabled modes - DX AIM configuration .......................25
20.2 KVM.net managed mode - DX AIM configuration ...................................................25
20.2.1 Accessing AIM when the DX system is KVM.net managed......................................... 27
21. Configuring the KVM.net.................................................................................. 27
21.1 Connecting more than one DXU IP II to the system...............................................31
22. Operating the system ....................................................................................... 32
22.1 Accessing servers/devices via the IP toolbar.........................................................32
22.1.1 The IP Toolbar................................................................................................................ 32
22.1.2 Accessing a server/device ............................................................................................ 33
22.2 Taking over a busy remote session ........................................................................34
22.3 Full screen mode.......................................................................................................35
22.4 Changing the performance settings........................................................................35
22.5 Adjusting the Video settings....................................................................................36
22.5.1 Refresh ........................................................................................................................... 36
22.5.2 Manual Video Adjust ..................................................................................................... 37
22.5.3 Auto Video Adjust.......................................................................................................... 38
22.6 Power cycle ...............................................................................................................38
22.7 Keyboard key sequences .........................................................................................38
22.8 Synchronizing mouse pointers................................................................................40
22.8.1 Aligning the mouse pointers......................................................................................... 40
22.8.2 Calibrating mouse pointers........................................................................................... 40
22.8.3 Manual mice synchronization ....................................................................................... 41
22.9 Minicom logo menu features....................................................................................43
22.10 Disconnecting the remote session........................................................................44
22.11 Accessing servers/devices via KVM.net ...............................................................44
23. Video resolution and refresh rates ................................................................. 45
24. Technical specifications .................................................................................. 46
25. Safety ................................................................................................................. 47
26. User Guide feedback ........................................................................................ 47
27. WEEE compliance............................................................................................. 47
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DX USER IP II
1. Welcome
Thank you for buying the DX User IP II system. The DX User IP II system is
produced by Minicom Advanced Systems Limited.
Technical precautions
This equipment generates radio frequency energy and if not installed in accordance
with the manufacturer’s instructions, may cause radio frequency interference.
This equipment complies with Part 15, Subpart J of the FCC rules for a Class A
computing device. This equipment also complies with the Class A limits for radio
noise emission from digital apparatus set out in the Radio Interference Regulation of
the Canadian Department of Communications. These above rules are designed to
provide reasonable protection against such interference when operating the
equipment in a commercial environment. If operation of this equipment in a
residential area causes radio frequency interference, the user, and not Minicom
Advanced Systems Limited, will be responsible.
Changes or modifications made to this equipment not expressly approved by
Minicom Advanced Systems Limited could void the user’s authority to operate the
equipment.
Minicom Advanced Systems Limited assumes no responsibility for any errors that
appear in this document. Information in this document is subject to change without
notice.
No part of this document may be reproduced or transmitted in any form or by any
means, electronic or mechanical, for any purpose, without the express written
permission of Minicom Advanced Systems Limited.
© 2007 Minicom Advanced Systems Limited. All rights reserved.
Trademarks
All trademarks and registered trademarks are the property of their respective owners.
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USER GUIDE
2. Introduction
The DX User IP II from Minicom Advanced Systems features remote KVM access
and control via a LAN or Internet connection. DX User IP II provides a nonintrusive solution for remote access and control. Remote access and control software
runs on the DX User IP II embedded processors only and not on the servers, so there
is no interference with server operation or impact on network performance.
Using one or several DX User IP II units with the DX Central allows access to
multiple remote servers. The DX User IP II combines digital remote KVM access
via IP networks with a comprehensive and integrated system management.
Figure 1 illustrates the basic configuration of the DX system with the DX User IP II
and DX Users connected to peripheral devices via the DX Central.
Remote
User
Internet / VPN / LAN
Local
User
Local
User
MINICOM
DXU - IP II
MINICOM
DX
Power
Activity
DX User
DX 432 Central
1
DX User IP II
MINICOM
DX 432
Power
Link
Central
To computers
32
X-RICC
X-RICC
Computer
System OK
User
X-RICC
Computer
Computer
Figure 1 DX User IP II usage scenario
4
DX USER IP II
2.1 Standalone mode or KVM.net
DX User IP II can be used in any of the following 3 modes:
·
Standalone
·
KVM.net enabled
·
KVM.net managed
KVM.net is a centralized IP based system for secure control of servers and network
devices, power and user administration in the data center environment. KVM.net
combines Out-Of-Band, KVM via IP access with modern IT standards and
requirements. It is the most comprehensive remote server maintenance solution
available in the market today.
These 3 modes are now explained.
2.1.1 Standalone mode
Standalone mode refers to using the DX User IP II as part of the DX system only
and working via the DX AIM interface without KVM.net, for remote KVM access
and control via a LAN or Internet connection.
2.1.2 KVM.net enabled / managed
The DX User IP II can be KVM.net enabled or KVM.net managed. Both of these
refer to managing and accessing servers connected to the DX system via the
KVM.net Manager.
KVM.net enabled means the DX is still capable of working in Standalone mode.
KVM.net managed means the DX is fully managed and controlled by KVM.net,
access to the AIM interface is blocked but can be achieved where necessary via
hotkeys. Details of the differences between KVM.net enabled and managed will be
explained in the configuration and operating sections later on in this Guide.
3. Features of DX User IP II
·
KVM (keyboard, video, mouse) access over IP
·
Automatically senses video resolution for best possible screen capture
·
High-performance mouse tracking and synchronization
·
Connect a user console for direct access to KVM switch (In Standalone or
KVM.net enabled mode)
DX User IP II supports PS/2 type keyboards and mice and HD 15 video output.
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USER GUIDE
4. DX User IP II components
The DX User IP II package consists of:
·
DX User IP II
·
Cables
·
Brackets to rack mount the DX User IP II
·
Supplied CD
4.1 Cables
The DX User IP II package contains the following cables.
·
CAT5 FTP cable (2M/6Ft)
·
Serial cable
5. DX User IP II front panel
Figure 2 illustrates the DX User IP II front panel.
MINICOM
DXU - IP II
Activity
System OK
Figure 2 Front panel
The table below explains the functions of the front panel LEDs.
LED
Function
Activity
LED solid when a remote user operates the DXU IP II
System OK
LED solid when DX User IP II connected and functioning
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DX USER IP II
5.1 DX User IP II rear panel
Figure 3 illustrates the rear panel of the DX User IP II.
USB
ports
www.minicom.com
Power
connector
Monitor
SERIAL
I
0
POWER
100-240 VAC 50/60 Hz
RS232 Serial
port
SYSTEM
CAT5 to DX
Central
USB
DX Reset
button
TERMINAL
USER
GO LOCK
Go Lock
button
RS232
Terminal port
SERIAL 2
ETHERNET
Serial 2 Ethernet
port
port
Mouse
Keyboard
Figure 3 DX User IP II rear panel ports
DX Reset button
The DX Reset button resets the DX parts of the DX User IP II.
Go Lock button
The Go Lock button disconnects the active remote session and returns control to the
local user.
Serial / Serial 2 port
The Serial port is only used for KVM.net managed mode when the DX User IP II is
the Master Console – see page 30.
In Standalone and KVM.net enable modes, the Serial 2 port can be used for any
RS232 application, e.g. managing a router or power switch.
Terminal port
In Standalone and KVM.net enable modes only, when there are X-RICC RS232s in
the DX system, you can control them through an RS232 terminal connected to the
DX User IP II.
Ethernet - Connects the DX User IP II to an Ethernet network.
USB ports
Update the DX firmware via a Minicom Flash USB key. See the DX User Guide for
information on updating firmware.
System port – Used to connect the DX User IP II to the DX Central.
KVM ports – Used for optional local console.
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USER GUIDE
6. Rack mounting the DX User IP II
Use the L-shaped brackets and screws provided to mount the DX User IP II on a
server rack as illustrated below.
www.minicom.com
SERIAL
I
0
Insert
screws to
connect to
rack
USER
RST
SYSTEM
POWER
100-240 VAC 50/60 Hz
USB
TERMINAL
ETHERNET
Insert screws to connect
to DX User IP side panel
Figure 4 Connecting the L-shaped brackets
7. Pre-installation guidelines
·
Place cables away from fluorescent lights, air conditioners, and machines that
are likely to generate electrical noise
·
The maximum distance between each device (computer, KVM switch or second
level DX Central) and the DX Central is 100m/330ft. The maximum distance
between the DX Central and the DX User IP II is also 100m/330ft. For best
performance place the DXU IP II as close as possible to the DX Central.
8. Connecting the DX User IP II
Figure 5 below illustrates the connections of the DX User IP to the DX system. See
below for more details.
P110
www.minicom.com
SERIAL
I
0
SYSTEM
POWER
100-240 VAC 50/60 Hz
USB
TERMINAL
SD
USER
GO LOCK
SERIAL 2
ETHERNET
(Optional)
Local
User
console
CAT5
cable
Remote user
To DX Central
User port
Internet / VPN / LAN
Figure 5 DX User IP connections
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DX USER IP II
8.1 Connecting the DX User IP to the WAN/LAN
The Ethernet connector on the DX User IP II can be used either for a 100 Mbps
100BASE-TX connection or for a 10 Mbps 10BASE-T connection. The adapter
adjusts to the appropriate operation mode automatically.
To connect to a LAN/WAN, connect an Ethernet cable to the DX User IP II Ethernet
port and the Network switch.
8.2 Connecting the DX User IP II to the DX Central unit
For KVM.net managed mode connect a CAT5 cable to the DX User IP II System
port and to DX Central User port 1. This DX User IP II must be assigned as the
Master Console – see page 30. Where there are more than one IP devices in the DX
system, (e.g. DX User IP II units or IP Access connected to a DX User unit etc), one
of them must be connected to User port 1 of the DX Central. The others can be
connected to any other User port number.
For Standalone and KVM.net enabled modes connect a CAT5 cable to the DX
User IP II System port and to any DX Central User port.
8.3 Local User
To use the DX User IP II locally, connect a keyboard, video and mouse, as
illustrated in Figure 5.
8.4 Serial cable - KVM.net managed mode only
The Serial cable is only used when this DX User IP II is assigned to be the Master
Console in KVM.net managed mode – see page 30. Note! The Master Console IP
device must be connected to User Port 1 of the DX Central unit.
Connect the Serial cable as illustrated below.
Serial
cable
To
Serial
port
www.minicom.com
SERIAL
I
0
POWER
100-240 VAC 50/60 Hz
To
Serial 2
port
SYSTEM
USB
TERMINAL
USER
GO LOCK
Figure 6 Serial cable
9
SERIAL 2
ETHERNET
USER GUIDE
8.5 Connecting an RS232 terminal
Connect the RS232 terminal to the DX User as illustrated in the figures below.
www.minicom.com
SERIAL
I
0
POWER
100-240 VAC 50/60 Hz
SYSTEM
USB
TERMINAL
USER
GO LOCK
SERIAL 2
ETHERNET
To
Terminal
port
Terminal
Login: admin
Password_|
d i g i t a l
VT420
Contrast
Bright
Figure 7 Connecting the RS232 terminal
8.5.1 Order of powering on
Connect the DX User IP to the power supply using the power cord provided.
The devices and servers can be powered on at any time. Power on the DX
components in the following order:
1. The primary and secondary level DX Centrals.
2. The DX User and DX User IP II units.
9. Configuring the system – web interface
How to configure the system depends on how the DX User IP II is being used. There
are 3 possible options - Standalone, KVM.net enabled or KVM.net managed. The
sections below explain how to configure the system for each mode. Sections that
deal with some and not all modes are clearly marked.
9.1 Initial settings - Default IP address
By default, DXU IP II boots with an automatically assigned IP address from a
DHCP (Dynamic Host Configuration Protocol) server on the network. The DHCP
server provides a valid IP address, gateway address and subnet mask.
To identify the IP address, the DXU IP II MAC address appears on the underside of
the DXU IP II box. The device number (D.N.) can also be found there.
If no DHCP server is found on the network, DXU IP II boots with the static IP
address:192.168.0.155.
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DX USER IP II
Note! If a DHCP server later becomes available, the unit picks up the IP settings
from DHCP server. To keep the static IP address, disable DHCP – explained in
section 10.1 on page 13.
9.2 Static IP addresses for a number of units
Where you want to connect more than 1 DXU IP II to the same network and there is
no DHCP server, or you want to use static IP addresses, do the following:
Connect the DXU IP II units one at a time and change the static IP address of each
unit before connecting the next unit.
9.3 Logging into the Web interface
Complete the initial setup via the Web configuration interface:
1. Open your Web browser (Internet Explorer version 6.0 or higher).
2. Type the DXU IP II system IP address - https://IP address/config - and press
Enter. The login page appears, see Figure 8.
Figure 8 Login page
3. Type the default Administrator user name - admin - and password - access (both lower case).
4. Press Enter. The Web interface opens at the Network Configuration page. See
Figure 9.
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USER GUIDE
Figure 9 DXU IP II Web interface
5. Bookmark the page for easy reference.
9.4 SSL Certificate notes
When first connecting to DXU IP II’s https configuration page, 2 browser security
warnings appear. Click Yes to proceed.
The first warning disappears upon first DXU IP II client installation, when
Minicom’s root certificate is installed.
10. Network > Configuration
Consult your Network Administrator for the network settings.
Device name - Type a name for the DXU IP II. Default device name consists of the
letter ‘D’ followed by the 6-digit device number (D.N.) found on the silver label on
the underside of the DXU IP II box.
3 TCP Ports - Choose any 3 TCP ports from port #800 to 65535. (When managed
by KVM.net® II, the port numbers can be changed from KVM.net interface if
needed).
Note
Firewall or router security access list must enable inbound communication through
the selected TCP ports for the DXU IP II’s IP address.
For Client computer access from a secured LAN, the selected ports should be open
for outbound communication.
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DX USER IP II
10.1 LAN 1
Under LAN 1 in Figure 9, is the following:
Enable DHCP – When a DHCP server is active on the same network to which
DXU IP II is connected, DHCP provides automatic IP assignment.
When DHCP is disabled – (Recommended) – You can assign a fixed IP address to
the DXU IP II.
Consult your Network Administrator regarding the use of the DHCP. Note! Where
you have access to the server – your configured (or default) DXU IP II device name
will appear on the DHCP server’s interface, making it easy to locate.
When DHCP is disabled, enter the IP Address, Subnet Mask, and Default
Gateway for LAN 1, as given by your Network Administrator.
10.2 KVM.net
Standalone mode – The Enable KVM.net box must be unselected. Go straight to
section 11 Administration > User Settings.
KVM.net enabled/managed - The Enable KVM.net must be selected to allow
DXU IP II unit to be remotely managed by Minicom’s KVM.net system.
Manager Auto Discovery – when checked, KVM.net automatically detects the
DXU IP II, if it resides on the same network segment.
Manager IP – If DXU IP II resides on a different segment, type the static IP address
of the KVM.net Manager. (We advise typing the static IP address of the KVM.net
Manager even if the DXU IP II resides on the same network segment as the
KVM.net Manager).
For KVM.net enabled/managed go straight to section 19 Saving changes, on page
23. Once the DXU IP II is KVM.net enabled, all device configuration settings are
done via the KVM.net interface.
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USER GUIDE
11. Administration > User Settings
Note! This section is only relevant to Standalone mode.
From the menu click User Settings, Figure 10 appears.
Figure 10 User Settings
Although there are Users in the DX system created in the AIM interface, these can
only access the system locally. To access the system over IP, you must create Users
in the web interface.
On this page an Administrator creates and edits users.
There are 3 levels of user access:
·
Administrator
·
User
·
View only
Administrator
An Administrator has unrestricted access to all windows and settings and can “take
over” any active session (explained in section 22.2 on page 34). An Administrator
can change the name and password of all users, change the network settings and
assign names to Targets servers.
User
A User can access/control Target Servers, but cannot use the advanced mouse
settings. A User has no access to the Web configuration interface.
View only
View only can view the screen of the currently accessed Target Server without
keyboard and mouse control. A “view only” indicator appears on the viewer’s local
mouse pointer.
14
DX USER IP II
11.1 Adding a user
To add a user:
1. Click
and type a name and a password. The password must be at least
6 characters – letters or numbers, and must not include the user name, even if
other characters are added.
Note! The following “special” characters: &, <, >, ”, {, } cannot be used for
either the user name or password.
Depending on the security level chosen the user name and password parameters
are different. See section 14 on page 18.
2. Select the permission type from the Permission box.
3. Click
, the user appears in the list of users.
11.2 Editing a user
To edit a user:
1. Select the user from the list.
. You can now change all the parameters – user name,
2. Click
permission and password.
3. Click
, the changes are saved.
11.3 Deleting a user
To delete a user:
1. Select the user from the list.
2. Click
.
3. Click
, the changes are saved.
11.4 Blocking a user
An alternative to deleting a user is blocking a user. This means that the user’s name
and password is stored, but the user is unable to access the system. Check Block to
block a user. Uncheck Block to allow the user access.
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USER GUIDE
12. Administration > Switch Configuration
Note! This section is only relevant to Standalone mode.
1. From the menu click Switch Configuration. The Switch Configuration window
appears, see Figure 11.
Figure 11 Switch Configuration
2. From the Manufacturer drop-down list select Minicom.
3. From the Model drop-down list select the DX system according to the number of
Central units in the system – 32 ports for 1 Central unit, 64 ports for 2 Central
units etc. The number of possible connected servers appears in the Server Name
section.
4. In the Server Name section, change the name of the connected servers by
selecting the server name and typing a new name. Note! Match the server names
here to the server names in they appear in the DX AIM.
5. Click
to save changes.
Install switch definition file
In the event that Minicom’s Technical Support updates the Switch Definition file,
the file will be available in the Support section of our website - www.minicom.com.
1. Download the file onto the Client computer and unzip it to a temporary folder.
2. Locate and install the Switch Definition file. The switch definition file is
replaced.
16
DX USER IP II
13. Administration > Serial Settings
Note! This section is only relevant to Standalone mode.
Where you have a Serial device connected to the DXU IP II you must configure the
RS232 settings.
To do so:
From the menu click Serial Settings, the Serial Settings appear, see Figure 12.
Figure 12 Serial Settings
Type a device name and choose the correct device parameters. Note! Where you
have a Minicom Serial Remote Power Switch connected, see below Assign to RPS.
13.1 Show
Tick Show to make the Serial device appear in the list of servers/devices that can be
accessed during a remote session.
13.2 Assign to RPS
Where a Minicom Serial Remote Power Switch (RPS) is connected to the Serial
port, tick this box. All other parameters are then grayed out. See the RPS Installation
Guide for further information on installing and operating the RPS.
17
USER GUIDE
14. Security > Settings
Note! This section is only relevant to Standalone mode.
Configure the security features, such as Account Blocking, Password Policy and Idle
Timeout, as explained below.
From the Security section click Settings, the Security Settings appear, see Figure
13.
Figure 13 Security Settings
The Security Settings fields:
Account Blocking – decide on the number of attempts to login with a wrong
username or password after which there is a time lock or a total block.
Password Policy – You have the option of a standard or high security level of
password. The table below shows the parameters of the 2 options.
Standard security policy
High security policy
6 characters or more
8 characters or more must include at least 1 digit
and 1 upper case letter and 1 “special” character
as follows !@#$%^*()_-+=[]’:;?/
Must not include the user name
Must not include the user name
Check the box to enable the high security password policy. Unchecked, the standard
security policy applies.
Idle Timeout – Select the Timeout inactivity period after which the user is
disconnected from the system. Choose No Timeout to disable Timeout.
18
DX USER IP II
15. Security > SSL Certificate
Note! This section is only relevant to Standalone mode.
You can install an SSL certificate.
To do so:
From the menu, select SSL Certificate, the install SSL Certificate page appears, see
Figure 14.
Figure 14 Install SSL Certificate page
Certificate File - Browse to locate the cer file.
Private File - Browse to locate the private key file.
Key Password - Type the “private key” password.
16. Maintenance > Firmware Upgrade
Note! This section is only relevant to Standalone mode.
Upgrade the DXU IP II firmware to take advantage of new features. Download the
firmware from the Support section of Minicom’s website –www.minicom.com. Save
the firmware file on the Client computer.
From the menu select Firmware Upgrade. The Firmware Upgrade window appears
showing the current firmware version see Figure 15.
Figure 15 Firmware Upgrade
1. Locate and upload the firmware file.
2. Verify the current and uploaded version of the firmware.
3. Click
. The upgrade starts. On completion, click
The unit reboots. After about 30 seconds the Login page appears.
19
.
USER GUIDE
Note!
Depending on the type of firmware upgrade, the following settings may be erased:
User settings, server names, mouse and video adjustments. For more information
refer to the firmware release notes.
The network settings remain intact.
17. Restore Factory Settings
You can restore the DXU IP II unit to the factory settings. This restores the original
DXU IP II parameters, resetting all the information added by the administrators,
including: Network settings*, Servers, Switches, Users, Passwords etc.
* You have the option to preserve Network settings – explained below.
Warning! Once reset the data cannot be retrieved.
To restore factory settings:
1. From the menu select Restore Factory Settings. Restore Factory Settings
appears see Figure 16.
Figure 16 Restore factory settings
2. Check the box if you want to preserve Network settings.
3. Click
.
18. Troubleshooting - Safe mode
From the Safe mode you can:
Restore factory defaults - When you cannot access the system e.g. you have
forgotten the Username or Password, restore factory defaults from the Safe mode.
(Section 17 on page 20 explained how to restore factory settings from the Web
interface).
Restore the device firmware – If during a firmware update there is a power failure
and you can no longer access the system you can restore the device firmware from
the Safe mode.
20
DX USER IP II
18.1 Entering Safe mode
To enter Safe mode:
1. Press and hold down the Go Lock button for 3-4 seconds and at the same time
power up the DXU IP II. The device boots up in Safe mode.
2. Wait until the unit finishes booting (1-2 minutes).
3. You need to know the IP address of the DXU IP II. The IP address depends on
whether there is a DHCP server on the network. If there is, the DHCP server
assigns an IP address to the DXU IP II. If there is no DHCP server, the unit boots
with the static IP address 192.168.2.155.
Open Internet Explorer and type the following into the Address box: http://IP
address/config. (Do not start the address with https). The Login page appears,
see Figure 17.
Figure 17 Login page
4. Type username: admin , password: SAFEmode. (Case sensitive). (This
username and password works only in Safe mode). A menu appears, see Figure
18.
Figure 18 Safe mode menu
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USER GUIDE
18.2 Restoring factory defaults
To restore factory defaults:
1. From the menu choose Restore Factory Settings. A warning appears see Figure
19.
Figure 19 Warning
2. Click
. A further warning appears, see below.
Figure 20 Warning
3. Click OK, the factory defaults are restored. When the process finishes Figure 21
appears.
Figure 21 Reboot
4. Click Reboot to restart the unit.
18.3 Restoring the device firmware
Contact Minicom Technical Support support@minicom.com, to receive the Safe
Mode Upgrade firmware required to restore the device firmware. Save the firmware
file on the hard disk of a computer connected to the network.
To restore the device firmware:
1. From the Safe mode menu choose Firmware Upgrade.
2. Locate the firmware file and click Install, then click Start Upgrade. The firmware
upgrades.When the process finishes Figure 22 appears.
22
DX USER IP II
Figure 22 Reboot
3. Click Reboot to restart the unit.
19. Saving changes
Click
to save configuration changes and restart the DXU IP II.
Only one Administrator can log into the Configuration area at a time. An idle
timeout of 30 minutes terminates the session.
For Standalone and KVM.net enabled and managed modes the DX AIM needs to be
configured, see the next section.
20. Configuring the DX AIM
Configuration of the DX system depends on how the DX User IP II is being used Standalone or KVM.net managed. The sections below explain how to configure the
system for each mode.
1. From a remote computer console open Internet Explorer (6.0 and above) and type
the DXU IP II’s IP address. https://IP address. (Note! Only SSL connections are
allowed, therefore type HTTPS before the IP address or the name of the DXU IP
II). The DX Login page appears, see Figure 23.
Or at the DXU IP II local console once the system is connected and powered on the
DX Login page appears, see Figure 23.
Figure 23 DX Login page
2. Type the username and password and press Enter. By default, the user name is:
admin and the password is admin, (both lower case).
23
USER GUIDE
On connection, the DX AIM appears, see Figure 24. Figure 24 shows the Servers
page already configured with a number of servers.
If the DX system has never been configured, the Servers page appears blank. To
configure/manage the DX system, see the DX User Guide.
IP toolbar
Figure 24 Servers page
24
DX USER IP II
20.1 Standalone and KVM.net Enabled modes - DX AIM
configuration
For KVM.net managed mode, go to section 20.2.
From the Tools menu click Settings, the Settings window appears. See Figure 25.
Figure 25 Settings window
In Settings, ensure that Direct Hotkey is set to CTRL-CTRL (default).
In Extensions, select Enable Direct Connection and Use consistent hotkey.
To save changes click File/Save changes, or
.
20.2 KVM.net managed mode - DX AIM configuration
If the DXU IP II is being used as a Master Console, ensure the Serial cable is
connected to the DX User IP II, see page 9. Also ensure the DX User IP II is
connected to the DX Central User port 1.
1. From the View menu choose DX System Configuration. The DX System
Configuration window appears. See Figure 26.
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USER GUIDE
Input ports to DX User units
Output ports to devices
List of DX Central
units and other KVM
switches
Information about
currently selected
switch
Figure 26 DX System Configuration window
The above figure shows the rear ports of a DX Central unit, including the DX User
units.
2. Click a DX User unit. The Configuration box appears, see Figure 27.
Figure 27 Configuration box
3. Select the Managed by KVM.net checkbox.
4. Click OK.
Once a DX User unit is KVM.net managed:
·
You loose local KVM access from this unit
·
X-RICC RS232 units cannot be connected to the DX system
5. Repeat steps 2-4 for all DX User IP II units.
6. Save the settings and manually restart the DX User IP II units. The DX User IP II
is now fully managed by the KVM.net system.
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DX USER IP II
20.2.1 Accessing AIM when the DX system is KVM.net managed
When the DX is KVM.net managed when attempting to access the AIM interface, it
does not appear. Instead the screen appears black with a message stating that the DX
system is KVM.net managed.
To access the AIM (to e.g. disable the KVM.net managed mode):
1. From a remote computer console type the DXU IP II’s IP address. You connect
to one of the servers in the DX system.
2. Press left Shift, Shift. The screen appears black, with the KVM.net managed
message.
3. Press Ctrl, Esc, A – press each key one after the other, not all together. The AIM
appears. You can now make the desired adjustments.
21. Configuring the KVM.net
Configuration for KVM.net enabled/managed modes is done in the KVM.net
Manager GUI. The sections below explain the KVM.net configuration steps
specifically related to the DXU IP II.
See the KVM.net User Guide to set up and manage the KVM.net system.
1. Open the KVM.net GUI and from the menu select Settings/KVM Switches, the
KVM Switches page appears, see Figure 28.
27
USER GUIDE
Figure 28 KVM Switches page
2. For KVM.net enabled select the correct DX configuration with Ctrl (and not
PRT-SCR hotkey). For example when there is 1 DX Central unit in the DX
system, select Minicom DX System (32 ports Ctrl). When there are 2 DX
Central units in the DX system select Minicom DX System (64 ports Ctrl).
For KVM.net managed select the correct DX configuration with PRT-SCR (and
not Ctrl hotkey). For example when there is 1 DX 432 Central unit in the DX
system, select Minicom DX 4 x 32 (PRT-SCR). When there are 2 832 DX
Central units in the DX system select Minicom DX 8 x 64 (PRT-SCR).
3. From the menu select Devices, the Devices page appears, see Figure 29.
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DX USER IP II
Figure 29 Devices page
4. Double-click the DXU IP II device. The Device Properties General tab appears,
see Figure 30.
Figure 30 Device Properties General tab
5. In the name field give the device a unique name.
6. Click the KVM Switch tab, the following appears.
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USER GUIDE
Figure 31 KVM Switch tab
7. In the KVM Switches field select as follows:
For KVM.net enabled select the correct DX configuration with Ctrl (and not
PRT-SCR hotkey), as selected in the KVM Switches page see page 28 above.
For KVM.net managed select the correct DX configuration with PRT-SCR (and
not Ctrl hotkey), as selected in the KVM Switches page see page 28 above. Once
the correct DX configuration with PRT-SCR is selected, the KVM Switch tab
appears as in Figure 32.
Figure 32 KVM Switch tab of DXUIP II in KVM.net Managed mode
Master Console – KVM.net managed only. If this DX User IP II is the IP device
connected to User port 1 of the DX Central, select the Master Console checkbox.
(This enables the DX port statuses to be displayed in the KVM.net interface). If
this unit is not the master console, select the User port this device is connected to
from the Console port drop-down menu and select the Master Device from the
Master device drop down menu.
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DX USER IP II
21.1 Connecting more than one DXU IP II to the system
When there are more than one DXU IP II units in the system you must do the
following:
1. Select the KVM switch file for all DXU IP II units. So follow steps 3 – 7 above
for each DXU IP II unit.
2. In Device Properties click the Targets tab, see Figure 33. Here you assign the
Target servers to the specific ports of the DXU IP II unit. You must assign the
same Targets to the same ports for each DXU IP II unit.
3. Assign the ports for one DXU IP II unit
4. Go to the Devices page and select the next DXU IP II unit,
5. Click the Targets tab and in the Targets drop-down menu select All Targets
6. Go down the list and again assign the same Target servers to the same ports for
this DXU IP II unit.
When selecting a port the KVM.net checks which DXU IP II unit is available and
automatically connects you to the chosen Target. If a local DX User is accessing
the port View Only is available.
For all other configuration settings see the KVM.net User Guide.
Figure 33 Targets tab
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USER GUIDE
22. Operating the system
How to operate the system depends on how the DX User IP II is being used –
Standalone, KVM.net enabled or KVM.net managed.
·
For Standalone, operation is only via the IP toolbar
·
For KVM.net enabled, operation is via the IP toolbar or KVM.net Manager
·
For KVM.net managed, operation is via the IP toolbar or KVM.net Manager
The sections below explain how to operate the system for each mode.
22.1 Accessing servers/devices via the IP toolbar
In Standalone mode - From a remote computer console open Internet Explorer (6.0
and above) and type the DXU IP II’s IP address. https://IP address. The DX Login
page appears, see Figure 23. Type the username and password and press Enter. The
DX AIM appears, see Figure 24. Login to AIM and use the IP toolbar for switching
between the servers.
When access is via IP, you should not switch to the servers/devices using the DX
AIM, but only via the IP toolbar, see Figure 24.
In KVM.net Enabled and Managed modes, - First login to the KVM.net and then
select the server you want to access in All My Targets list. If the system is working
in KVM.net Enabled mode, the AIM login will appear. Login to the AIM and then
select the required server from the IP toolbar again. Switch between the servers
using the IP toolbar or KVM.net Manager.
The IP Toolbar features are now explained.
22.1.1 The IP Toolbar
To maximize the Toolbar:
Click the arrow
. Click again to minimize the Toolbar.
The Toolbar can be dragged and dropped to anywhere on the screen, by clicking and
dragging the logo
.
To hide the Toolbar, either:
Double-click the Smart IP Access System tray Icon
Or press F9.
32
.
DX USER IP II
To display the Toolbar repeat the above actions. See also page 43.
22.1.2 Accessing a server/device
To connect to a server/device:
Important!
Accessing or switching to the servers from the IP toolbar only works when the DX
AIM is on the Servers/Devices page, see Figure 24.
1. Select View/Servers/Devices to display the Servers/Devices page.
, or right-click
. A list of connected
2. From the Toolbar, click
servers/devices the user has permission to access appears. Note! These are the
server names as configured in the IP interface and not the DX AIM interface – we
recommend giving the servers the same names in both the IP and DX portions.
3. Click the desired server or Serial device. The screen of the server or the Serial
device window appears. See Figure 34.
4. To switch to a different server repeat steps 1 and 2 above.
5. To display the DX AIM press the left Shift key twice.
6. On logging out and then logging in again, the screen of the last accessed
server/device appears.
33
USER GUIDE
Target server
name
Toolbar icon
Remote
screen
border
Minicom icon
Figure 34 Remote console window
On the remote console you have the following:
Target server name - The currently accessed server identity can be checked by
looking at the Server name on the Internet Explorer title bar.
Toolbar icon – This is the minimized toolbar from which you switch and configure
the system.
Minicom icon – Hold the mouse over the icon to view information about current
server, connection time and video mode.
22.2 Taking over a busy remote session
While only one user can have control, many users can be connected simultaneously.
When connecting to a busy Target Server an Administrator has the option to take
over the Target Server. A User only has this option when the current session is run
by another User, but not by an Administrator. The following message appears
34
DX USER IP II
Figure 35 Busy remote session options
Choose to Take Over or View Only or Cancel.
When watching a screen in View Only mode you can Double click inside the
Remote screen border – see Figure 23 – to take over the remote control. The current
user sees a message stating that control has been taken over.
22.3 Full screen mode
Work on the Target Server as if you are working on a local computer, with full
screen mode.
To work in full screen mode:
1. Ensure that the Client computer has the same screen resolution as the Target
Server.
2. Press F11. The Internet Explorer window disappears, leaving the Internet
Explorer menu bar at the top.
3. Right click the Internet Explorer menu bar and check Auto-Hide. The Internet
Explorer menu bar disappears. You are in full screen mode.
To exit full screen mode:
Press F11. Or place the mouse at the top of the window to display the Internet
Explorer toolbar and click the Restore button.
Note! Full screen mode can also be activated from the Toolbar menu, see page 43.
22.4 Changing the performance settings
You can alter the bandwidth settings from the Toolbar.
To alter the settings:
From the Toolbar, click
. The Settings.. box appears, see Figure 36.
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USER GUIDE
Figure 36 Settings.. box
Bandwidth
Choose from the following options:
Adaptive – automatically adapts to the best compression and colors.
Low - Select Low for high compression and 16 colors.
Medium - Select medium for medium compression and 256 colors. Medium is
recommended when using a standard internet connection.
High - For optimal performance when working on a LAN, select High. This gives a
low compression and high colors (16bit).
Custom – You can choose your own compression and color levels.
Click OK. The screen of the last accessed Target Server appears.
22.5 Adjusting the Video settings
To change the video settings:
From the Toolbar, click
. You have the following options:
·
Refresh
·
Manual Video Adjust
·
Auto Video Adjust
Each option is explained below.
22.5.1 Refresh
Select Refresh or press Ctrl+R to refresh the Video image. Refresh may be needed
when changing the display attributes of a Target Server.
36
DX USER IP II
22.5.2 Manual Video Adjust
Use the manual video adjustment for fine-tuning the Target Server video settings
after auto adjustment or for adapting to a noisy environment or a non-standard VGA
signal or when in full-screen DOS/CLI mode.
To adjust the video manually:
1. Click Manual Video Adjust. A slider bar appears. See Figure 37. Also a red
frame appears around the screen. This represents the screen area according to the
Server's screen resolution. Perform the adjustments inside and relative to this
frame.
Figure 37 Manual Video Adjustments controls
2. Move the sliders to change the displayed image. Click in the area of the sliders
for fine-tuning.
Brightness / Contrast - use the scales to adjust the brightness and contrast of the
displayed image.
Horizontal Offset - defines the starting position of each line on the displayed
image.
Vertical Offset - defines the vertical starting position of the displayed image.
Phase - defines the point at which each pixel is sampled.
Noise Level - represents the Video "noise" when a static screen is displayed.
Automated adjust – When checked, the video adjusts automatically whenever there
is a change in the screen resolution.
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USER GUIDE
22.5.3 Auto Video Adjust
To adjust the video automatically:
We recommend opening Windows Explorer (or similar) in the background.
Click Auto Video Adjust. The process takes a few seconds. If the process runs for
more than 3 times, there is an abnormal noise level. Check the video cable and
verify that no dynamic video application is running on the Target Server’s desktop.
Perform the procedure where necessary for each Target Server or new screen
resolution.
22.6 Power cycle
Only in Standalone and KVM.net enabled modes
Where a Minicom Remote Power switch is connected to the Serial port of the DX
User IP II, you can power manage the Target servers as follows:
From the Toolbar, click
. The Power menu appears, see below.
Figure 38 Power menu
To send a power cycle command or to power down or up the currently accessed
Target server, select the appropriate option.
Note! Only the currently accessed Target server is affected, so to power manage
other Target servers you must access each one individually.
22.7 Keyboard key sequences
Click
. A list of defined keyboard sequences appears. When clicked, these
transmit directly to the Target Server, and will not affect the Client computer.
For example, select Ctrl-Alt-Del to send this three key sequence to the Target
Server to initiate its Shutdown/Login process.
To add a keyboard sequence:
Click Add/Remove. The Special Key Manager box appears see Figure 39.
38
DX USER IP II
Figure 39 Special Key Manager box
To add a predefined sequence:
1. Click Add Predefined. A list of sequences appears.
2. Select the desired sequence and click OK. The sequence appears in the Special
Key Manager box.
3. Click OK. The sequence appears in the Keyboard Key sequence list.
To record a key sequence:
1. From the Special Key Manager box press Record New. The Add Special Key
box appears see Figure 40.
Figure 40 Add Special Key box
2. Give the key sequence a name in the Label box.
3. Click Start Recording.
4. Press the desired keys. The keys appear in the area provided.
5. Click Stop Recording.
6. Click OK.
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USER GUIDE
To edit a key sequence:
1. From the Special Key Manager box select the desired key.
2. Click Edit.
3. Click Start Recording
4. Press the desired keys. The keys appear in the area provided.
5. Click Stop Recording.
6. Click OK.
22.8 Synchronizing mouse pointers
When working at the Client computer, two mouse pointers appear: The Client
computer’s is on top of the Target Server’s. The mouse pointers should be
synchronized. The following explains what to do if they are not synchronized.
Warning
Before synchronizing mouse pointers adjust the video of the Target Server,
(explained above) otherwise mouse synchronization may not work..
22.8.1 Aligning the mouse pointers
When accessing the Target Server, the mice may appear at a distance to each other.
To align the mouse pointers:
From the Toolbar click
align.
/ Align or press Ctrl+M simultaneously. The mice
22.8.2 Calibrating mouse pointers
A Target Server may have a different mouse pointer speed to the Client computer.
Calibrating automatically discovers the mouse speed of the Target Server and aligns
the two pointers.
To perform the calibration when the Target Server Operating system is, Windows
NT4, 2000 or 98:
From the Toolbar click
/ Calibrate. Smart IP Access saves this alignment so
calibration is only needed once per Target Server.
40
DX USER IP II
If the Video Noise Level is above zero, calibration may not work. Go to Video
Adjustment and try to eliminate the noise by pressing Auto video adjust and/or
adjusting the bars in Manual video adjust, then perform the mouse calibration.
Note! If the mouse settings on the Target Server were ever changed, you must
synchronize mouse pointers manually, as explained below.
22.8.3 Manual mice synchronization
Only in Standalone mode.
(For KVM.net enabled and managed modes, the mouse settings are done in the KVM.net
Manager web interface.)
If the mouse settings on the Target Server were ever changed, or when the Operating
system on the Target Server is, Windows XP / 2003 Server / Vista, Linux, Novell,
SCO UNIX or SUN Solaris you must synchronize the mouse pointers manually.
To manually synchronize mouse pointers:
1. From the Toolbar click
appears see Figure 41.
/ Manual Settings. The Mouse Settings box
Figure 41 Mouse Settings box
2. Select the Target Server’s Operating System and click OK. Instructions and
sliders appear.
3. Follow the instructions and set any relevant sliders to the same values as set in
the Target Server’s Mouse Properties window.
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USER GUIDE
2 examples!
For Windows XP, go to the Mouse settings on the Target Server and uncheck
Enhance pointer precision.
For Windows NT4. If Mouse Properties were ever changed for the Target Server –
even if they have been returned to their original state - uncheck default .
Click OK. The mouse pointers should be synchronized.
USB
The USB option in Mouse Settings box is available for X-RICC USB and for
unsupported operating systems and SUN Solaris. Use this option if you are sure of
the custom acceleration algorithm you are using, or have been informed so by
customer support.
Advanced – Mouse Emulation
In the Advanced Mouse settings, you can set the type of mouse that you would like
DXU IP II to emulate. We recommend not changing the advanced settings unless
there is erratic mouse behavior (the mouse is making random clicks and jumping
arbitrarily around the screen).
Click
the Mouse Emulation box appears see Figure 42.
Figure 42 Mouse Emulation box
Select the mouse connected to the Local Console port on the DXU IP II, e.g. if the
local mouse is a non-Microsoft 2 button mouse, select Standard Mouse and
uncheck Microsoft Mouse.
Max Rate - this defines the maximum mouse report rate. For Sun Solaris the default
value is 20 in order to support older Sun versions.
42
DX USER IP II
22.9 Minicom logo menu features
Right click the Minicom logo
, a menu appears. From this menu you can access
the connected devices. You also have the following features:
Disconnect – You can disconnect the session by clicking Disconnect.
About - Click About to verify the Client, Firmware, KME (Keyboard/Mouse
Emulation firmware) and Switch file versions installed on your DXU IP II.
Local Settings – Click Local settings, the Client Configuration box appears, see
Figure 43.
Figure 43 Client Configuration box
Pointer type – From the Drop-down menu you can change the Client computer
mouse pointer to appear as a dot or to not appear at all.
Hide Toolbar – Check this option to hide the Toolbar from the next reconnection
onwards. To toggle the Toolbar on and off, press F9. See above page 32.
Full Screen Mode - Check this option to make the remote session screen appear in
full screen mode from the next reconnection onwards. To toggle the full screen
mode on and off, press F11.
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USER GUIDE
22.10 Disconnecting the remote session
To disconnect the remote session:
On the Toolbar, click
.
For KVM.net managed mode the User disconnects from the server and from the
remote session.
For Standalone and KVM.net enabled modes the User disconnects from the server
and from the remote session. The DXU IP II remains logged into the AIM.
You can download and install an SDF (RPC extension file), which when clicking
will disconnect from the Server, the remote IP session and the DX AIM. So to
re-login, for Standalone and KVM.net Enabled modes, you need to login to the
DXU IP II web interface and then to DX AIM again. In KVM.net Managed mode
the DXU IP II remains in Managed mode. Contact Minicom Support at
support@minicom.com for more information.
22.11 Accessing servers/devices via KVM.net
Note! This section is relevant to KVM.net enabled and managed modes.
From the KVM.net GUI, Targets are accessed from the My Targets folder. See the
KVM.net User Guide for further details. Note! Only permitted Targets appear in the
list.
44
DX USER IP II
23. Video resolution and refresh rates
The DX User IP II supports the following video modes. Do not use other custom
video settings.
Hz →
56
640x480
60
65
x
66
70
72
x
x
x
720x400
800x600
1024x768
73
75
76
x
x
x
x
x
x
x
1152x864
x
x
x
x
x
x
x
1152x900
x
1280x720
x
1280x768
x
1280x960
x
1280x1024
x
1600x1200
x
x
x
x
x
X
x
45
86
x
x
x
85
x
x
x
x
x
x
USER GUIDE
24. Technical specifications
Target Server
DOS, Windows, Novell, Linux, SUN Solaris Unix
Operating systems
Client Computer
Windows 2000 or higher with IE 6.0 or higher and
Installation of signed ActiveX controls must be
enabled in the Client computer.
Target Server
Up to 1600 x 1200 @ 85Hz
Resolution
Client Computer
Recommended - resolution should be higher than
on Target Server
Video and mouse
synchronization
Both auto and manual modes
Security
128-bit SSL encryption
DX User IP II to local
KVM connection
Screen – HDD15; Keyboard/Mouse – MiniDIN6
LAN connection
RJ45 – LAN, Autosensing 10/100 Mbit/s
Serial connections
DB9 - RJ45
System connector to
DX Central
RJ45
Cable types
CAT5, CAT6, CAT7
Dimensions
43.2x27x4cm / 17X11X1.6”
Power supply
100 – 240 VAC
50 / 60 Hz
Operating temperature
0°C to 40°C / 32° to 104°F
Storage temperature
-40°C to 70°C / -40° to 158°F
Operating humidity
10% to 90% (non-condensing)
Storage humidity
5% to 95% (non-condensing)
Warranty
3 years
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DX USER IP II
25. Safety
The device must only be opened by an authorized Minicom technician. Disconnect
device from AC mains before service operation!
26. User Guide feedback
Your feedback is very important to help us improve our documentation. Please
email any comments to: ug.comments@minicom.com
Please include the following information: Guide name, part number and version
number (as appears on the front cover).
27. WEEE compliance
WEEE Information for Minicom Customers and Recyclers
Under the Waste Electrical and Electronic Equipment (WEEE) Directive and
implementing regulations, when customers buy new electrical and electronic
equipment from Minicom they are entitled to:
·
Send old equipment for recycling on a one-for-one, like-for-like basis (this
varies depending on the country)
·
Send the new equipment back for recycling when this ultimately becomes
waste
Instructions to both customers and recyclers/treatment facilities wishing to obtain
disassembly information are provided in our website www.minicom.com.
47