Technical Application Note
Recommended USB 3.0 System Components
Technical Application Note TAN2011005
Revised January 14, 2014
1.1.
Subject
Technical Application Note (TAN2011005): Recommended USB 3.0 System Components
1.2.

1.3.
Applicable Product(s)
All USB 3.0 imaging devices
Application Note Description
This Technical Application Note provides an overview of tests conducted by Point Grey on various
hardware and driver components that are necessary for operating USB 3.0 cameras. Configurations
that are recommended are provided for the following components:




CPU, Motherboard, and Chipset
Host Controller Interface (HCI) Card and Driver
Cables, Hubs and Operating System
Grasshopper3 USB 3.0 Configuration
Additionally, a list of suggestions for troubleshooting is provided.
1.4.
CPU, Motherboard, and Chipset
1.4.1.
Recommended Configurations
Point Grey tested the following motherboard, CPU and chipset configurations and found they provide
optimal color processing performance and full x1 PCIe 2.0 speed for USB 3.0 imaging.
CPU
Intel Core i7
Intel Core i7
Phenom II X6
Intel Core i5-2400
Intel Core i7
Intel Core i7
Intel Core i3-2100
Intel Core i7
Motherboard
ASUS P8P67
ASUS P6T
ASUS M4A89GTD PRO/USB3
ASUS P8Z68-V-PRO
Intel DH67CL
Intel DH61BEB3
Intel BLH6710H.86A
GIGABYTE GA-P67A-UD3-B3
Chipset
Intel P67 (B3)
Intel X58/ICH10R
AMD 890GX/SB850
Intel Z68
Intel H67 Express
Intel H61 Express
Intel H67 Express
Intel P67
Table 1: Tested USB 3.0 Motherboard, CPU and Chipset Configurations
While Point Grey has not tested every possible configuration, motherboards with Intel i series or
AMD CPUs and associated chipsets are expected to support USB 3.0 without issues.
PGR, the Point Grey Research, Inc. logo, FlyCapture, Digiclops, Dragonfly, Dragonfly Express, Chameleon, Firefly, Flea, Ladybug, Zebra, Scorpion and Triclops are
trademarks or registered trademarks of Point Grey Research, Inc. in Canada and other countries. Copyright © 2011-2014 Point Grey Research, Inc. All rights reserved.
Point Grey Research TAN2011005

1.4.2.
Recommended USB 3.0 System Components
Motherboard and CPU can be identified in the Windows System Information
tool. For example, in Windows 7, the motherboard make and model are
labeled ‘System Manufacturer’ and ‘System Model.’ (In general, the
motherboard make and model also determine the chipset.) The CPU is
identified under ‘Processor.’
Unsupported Configurations
Point Grey tested the following motherboard, CPU and chipset configurations and found sufficient
issues to make them undesirable for USB 3.0 imaging.
CPU
Intel Core i7
Intel Core i5
Intel Core i3
Intel Pentium
Dual Core E5300
Intel Core2 Quad
Intel Core2 Duo E7400
Motherboard
Intel DH55HC
Chipset
Intel H55 Express
Reason
Unable to achieve 500 MB/s for
running two cameras.
ASUS P5QL/EPU
Intel P43/ICH10
ASUS P5QL PRO
Gigabyte EP43-DS3L
Intel P43/ICH10
Connection failures with
Renesas (NEC) xHCI adapter.
Connection failures.
Connection failures.
Table 2: USB 3.0 Unsupported Motherboard, CPU and Chipset Configurations
1.4.3.
Test Specifications
Motherboard tests used two Point Grey cameras connected to a single USB 3.0 card installed in an x1
PCIe slot, streaming at a combined bandwidth of at least 240 MB/s. Both cameras were configured to
use the Point Grey PGRxHCI driver. One camera ran 1920 x 1080 at 60 FPS RAW8; the other camera
ran 1280 x 1024 at 125 FPS Mono8. Both cameras ran overnight to ensure that high bandwidth was
sustained and no other driver or motherboard issues appeared.
Revised 14-Jan-14
Copyright © 2011–2014 Point Grey Research, Inc. All rights reserved.
2
Point Grey Research TAN2011005
1.5.
Recommended USB 3.0 System Components
Host Controller Interface (HCI) Card and Driver
Point Grey tested different USB 3.0 HCI cards in conjunction with the Point Grey PGRxHCI driver
(pgrxhci.sys) and drivers provided by the manufacturer. In general, Point Grey’s driver resulted in
fewer issues than using the manufacturer’s driver. Drivers provided by the manufacturer must be
used in conjunction with the Point Grey PGRUSBCam driver.

1.5.1.
To determine the driver currently in use by the xHCI card, use the Windows
Device Manager. For example, in Windows 7, open the properties window
of the adapter, click the Driver tab, then click Driver Details.
Recommended Configurations
xHCI Adapter
Fresco FL1100EX
(Sold by Point Grey – Part Number ACC-01-1202)
Renesas (NEC) µPD720202
(Sold by Point Grey – Part Number ACC-01-1201)
Renesas (NEC) µPD720201
Renesas (NEC) µPD720200A
Fresco FL1009
AMD
Intel
Driver
PGRxHCI
Fresco/PGRUSBCam
Microsoft Windows8 USB3
driver/PGRUSBCam
PGRxHCI
Renesas (NEC)/ PGRUSBCam
Microsoft Windows8 USB3
driver/PGRUSBCam
PGRxHCI
Renesas (NEC)/ PGRUSBCam
Microsoft Windows8 USB3
driver/PGRUSBCam
PGRxHCI
Renesas (NEC)/ PGRUSBCam
Microsoft Windows8 USB3
driver/PGRUSBCam
PGRxHCI
Fresco/PGRUSBCam
Microsoft Windows8 USB3
driver/PGRUSBCam
PGRxHCI
AMD/PGRUSBCam
Microsoft Windows8 USB3
driver/PGRUSBCam
Intel/PGRUSBCam
Microsoft Windows8 USB3
driver/PGRUSBCam
Version (or later)
2.3.3.40
3.5.24.0/2.3.3.38
2.3.3.38
2.3.3.40
3.0.23.0/2.3.3.38
2.3.3.38
2.3.3.40
3.0.23.0/2.3.3.38
2.3.3.38
2.3.3.40
2.1.39.0/2.3.3.38
2.3.3.38
2.3.3.40
3.5.24.0/2.3.3.38
2.3.3.38
2.3.3.40
1.0.0.55/2.3.3.38
2.3.3.38
1.0.5.235/2.3.3.38
2.3.3.38
Table 3: USB 3.0 Supported xHCI Adapter and Driver Configurations
Revised 14-Jan-14
Copyright © 2011–2014 Point Grey Research, Inc. All rights reserved.
3
Point Grey Research TAN2011005

1.5.2.
Recommended USB 3.0 System Components
We recommend always using the latest version of the driver.
Unsupported Configurations
xHCI Adapter
Fresco FL1000
Fresco FL1000
ASMedia
Etron
TI
Via
Driver
PGRxHCI
Fresco + PGRUSBCam
PGRxHCI
Etron or Point Grey
PGRxHCI
PGRxHCI
Version
All
3.0.110.12
All
All
All
All
Reason
Insufficient testing
Insufficient testing
Not yet supported
Not yet supported
Not yet supported
Not yet supported
Table 4: USB 3.0 Unsupported xHCI Adapter and Driver Configurations
1.6.
Cables, Hubs and Operating System
1.6.1.
Recommended Cables
The USB 3.0 standard does not specify a maximum cable length.


3-meter USB 3.0 cable (Sold by Point Grey – Part Number ACC-01-2300)
5-meter USB 3.0 cable (Sold by Point Grey – Part Number ACC-01-2301)

1.6.2.
The 5-meter cable is not recommended for laptops or on board
controllers.
Recommended Hubs
Point Grey recommends using hubs that have been certified by the USB-IF to have passed the USB-IF
Compliance Program for product quality.
Point Grey testing found that USB 3.0 hubs with chipsets manufactured by Texas Instruments and
Via 811+ provided the best image streaming results, followed by the Genesys Logic.
Hubs were tested in conjunction with a Renesas (NEC) xHCI adapter and the PGRxHCI driver.

4-port USB 3.0 hub with power supply Texas Instruments chipset (Sold by Point Grey – Part
Number ACC-01-6000)
For more information on setting up multiple USB 3.0 cameras, see Knowledge Base Article 389.
Revised 14-Jan-14
Copyright © 2011–2014 Point Grey Research, Inc. All rights reserved.
4
Point Grey Research TAN2011005

1.6.3.
Recommended USB 3.0 System Components
Although the effective USB 3.0 bandwidth is approximately
450 MByte/s, peak performance using a hub has been tested to be
significantly lower.
Recommended Operating Systems
Point Grey recommends using USB 3.0 cameras on Windows 7, Window 8, or Linux Ubuntu 12.04.02.
For more information on using Linux with USB 3.0 see Knowledge Base Article 395.

1.7.
Ladybug5 cameras are not supported on Linux.
Grasshopper3 USB 3.0 Configuration
To optimally support the Grasshopper3 USB 3.0 camera, recommended system components are:
Component
Description
CPU
Intel(R) Core(TM) i7-2600K or equivalent
RAM
4 GB
Host Adapter/
Host Controller
Renesas Electronics µPD720202
(Part Number ACC-01-1201 sold by Point Grey)
Or
Fresco Logic FL1100
(Part Number ACC-01-1202 sold by Point Grey)
Or
Intel® USB 3.0 eXtensible Host Controller
Cabling
3 meter
(Part Number ACC-01-2300 sold by Point Grey)
Operating System
Windows 7 SP1 (x64 or x86)
Driver
PGRxHCI 2.3.3.54 or later
Software
FlyCapture 2.5.2.3 or later
Firmware
v1.10.3.0 or later
Testing has shown that some host adapters are not able to achieve maximum frame rate with some
Grasshopper3s, including:
 Fresco Logic FL1009 (Part Number U3-PCIE2-2P01 sold by Point Grey)
 Renesas Electronics µPD720200 (Part Number ACC-01-1200 no longer sold by Point Grey)
Revised 14-Jan-14
Copyright © 2011–2014 Point Grey Research, Inc. All rights reserved.
5
Point Grey Research TAN2011005
1.8.
Recommended USB 3.0 System Components
Troubleshooting Issues
The following suggestions may help you troubleshoot issues with your USB 3.0 camera:
1. Update the driver to the latest version.
2. Update the firmware to the latest version.
3. Update the FlyCapture SDK to the latest version.
4. Perform a soft reboot and if still necessary a hard reboot of the PC.
5. Disable then enable the driver.
6. Power cycle the camera.
7. Power the camera through GPIO, if wiring harness is available.
8. Use a separate host controller instead of an integrated one, if available.
9. Ensure the card is powered via the 4-pin hard drive connector, if applicable.
10. Use a different cable or host controller or PC.

Revised 14-Jan-14
Updated software and firmware is available from the Point Grey
Downloads page. Please read the release notes that accompany the
updates.
Copyright © 2011–2014 Point Grey Research, Inc. All rights reserved.
6
Point Grey Research TAN2011005
1.9.
Recommended USB 3.0 System Components
Additional Downloads and Support
Point Grey Research Inc. endeavors to provide the highest level of technical support possible to our
customers. Most support resources can be accessed through the Support section of our website.
Creating a Customer Login Account
The first step in accessing our technical support resources is to obtain a Customer Login Account. This
requires a valid name and email address. To apply for a Customer Login Account go to the Downloads
page.
Knowledge Base
Our Knowledge Base contains answers to some of the most common support questions. It is
constantly updated, expanded, and refined to ensure that our customers have access to the latest
information.
Product Downloads
Customers with a Customer Login Account can access the latest software and firmware for their
cameras from our Downloads page. We encourage our customers to keep their software and
firmware up-to-date by downloading and installing the latest versions.
Contacting Technical Support
Before contacting Technical Support, have you:
1. Read the product documentation and user manual?
2. Searched the Knowledge Base?
3. Downloaded and installed the latest version of software and/or firmware?
If you have done all the above and still can’t find an answer to your question, contact our Technical
Support team.
Revised 14-Jan-14
Copyright © 2011–2014 Point Grey Research, Inc. All rights reserved.
7