Cumberland Stove Works OMMF3500 Operator`s manual

MULTI FUEL PARLOR STOVE
MF3500G Gold Trim
MF3500S Silver Trim
MF3500B Black
OPERATOR’S MANUAL
Installation and Operation
CumberlandStoveWorks.com
CAUTION
SAVE THESE INSTRUCTIONS
• Important operating and
maintenance instructions
included.
• Read, understand and
follow these instructions
for safe installation and operation.
• Leave this manual with
party responsible for use
and operation.
WARNING
Please read this entire manual before
installation and use of this pellet fuelburning room heater. Failure to follow
these instructions could result in property
damage, bodily injury or even death.
• Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other
appliance.
• Do not overfire - If any external part starts to glow,
you are overfiring. Reduce feed rate. Overfiring will
void the warranty.
WARNING
HOT! DO NOT TOUCH. SEVERE BURNS
MAY RESULT. CLOTHING IGNITION MAY
RESULT.
Glass and other surfaces are hot
during operation and cool down.
• Keep children away.
• CAREFULLY SUPERVISE children in same room as
appliance.
• Alert children and adults to hazards of high temperatures.
• Comply with all minimum clearances to combustibles
as specified. Failure to comply may cause a house
fire.
• DO NOT operate with protective barriers open or removed.
• Keep clothing, furniture, draperies and other combustibles
away.
CAUTION
CAUTION
Tested and approved for shelled field corn and approved pellets.
See list of approved fuel pellets. Burning of any other type of
fuel voids the warranty.
ARDISAM
.com
Check building codes prior to installation.
• Installation MUST comply with local, regional, state and
national codes and regulations.
• Consult local building or fire officials about restrictions and
installation inspection requirements in your area.
OMMF3500
Rev. Date 8/2/07
© Copyright 2007 Ardisam, Inc.
All Rights Reserved. Printed in USA.
INSTALLATION AND OPERATION MANUAL
MF3500G, MF3500S, MF3500B Models
TABLE OF CONTENTS
Warranty...............................................................................................................................................................................................2
Registration, Service & Maintenance Log............................................................................................................................................3
Warnings & Cautions............................................................................................................................................................................4
Automatic Safety Features..................................................................................................................................................................5
Introduction...........................................................................................................................................................................................6
Burning Solid Fuels............................................................................................................................................................................6
Specifications.......................................................................................................................................................................................8
Unpacking & Assembly.........................................................................................................................................................................9
Installation..........................................................................................................................................................................................11
Stove Placement...............................................................................................................................................................................11
Floor Protection Requirements.........................................................................................................................................................11
Clearance to Combustibles...............................................................................................................................................................12
Outside Air Connection.....................................................................................................................................................................13
Mobile Home.....................................................................................................................................................................................13
Venting................................................................................................................................................................................................14
Type of Vent......................................................................................................................................................................................14
Pellet Vent Installation.......................................................................................................................................................................14
Vent Termination Clearances............................................................................................................................................................15
Venting Installation Examples...........................................................................................................................................................15
Operating Instructions........................................................................................................................................................................16
Understanding the TRI-X Controller.................................................................................................................................................16
Understanding the Normal Heat Screens.........................................................................................................................................17
Startup Sequence of Events.............................................................................................................................................................19
Shutdown Sequence of Events.........................................................................................................................................................19
Lighting The Stove............................................................................................................................................................................20
Turning the Stove Off........................................................................................................................................................................21
Normal Care & Maintenance..............................................................................................................................................................22
Troubleshooting & Repair...................................................................................................................................................................24
Ordering Repair Parts......................................................................................................................................................................24
Troubleshooting Guide......................................................................................................................................................................25
Understanding the Fault Screens.....................................................................................................................................................27
Parts...................................................................................................................................................................................................28
Wiring Diagram...................................................................................................................................................................................35
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Page INSTALLATION AND OPERATION MANUAL
MF3500G, MF3500S, MF3500B Models
WARRANTY
Limited lifetime Warranty
Ardisam, Inc., a Manufacturing Company warrants this Cumberland Stove Works Multi-Fuel Parlor Stove to be free from
defects in the material or workmanship. For the lifetime of the product, Ardisam will furnish 100% parts and labor to correct
any defect caused by faulty material or workmanship. For other warranty repairs, please read the three year warranty listed
below. All repairs made under warranty must have prior approval from Ardisam, Inc. by calling our customer service
department at 800-345-6007.
tHREE Year Warranty
All electrical components such as but not limited to blowers, wiring, vacuum switches, speed controls, control boxes, switches,
pilot assembly, valves, thermostats and igniters are covered under Ardisam, Inc.’s three-year warranty program. Our fire pots
and labor are also covered under the three year warranty.
THIS WARRANTY IS LIMITED TO DEFECTIVE PARTS – REPAIR AND/OR REPLACEMENT AT ARDISAM, INC.’S OPTION
AND EXCLUDES ANY INCIDENTAL AND CONSEQUENTIAL DAMAGES CONNECTED THEREWITH.
This warranty is not transferable and supersedes all other warranties either expressed or implied and all other obligations to
liabilities on our part. Ardisam, Inc. does not assume, and does not authorize any other person to assume for us, any liability
in connection with the sale of our products. The warranty applies only to products which have not been subjected to negligent
use, misuse, alteration, accident or repairs made by anyone not certified by Cumberland Stove Works. This guarantee is void
unless the warranty card is properly filled out and returned to Ardisam, Inc., Cumberland, WI, at the time of purchase.
Cumberland Stove Works, A Division of Ardisam, Inc.
1690 Elm Street; P.O. Box 666
Cumberland, Wisconsin 54829
800-345-6007 · Fax (715) 822-2223
E-mail: info@ardisam.com
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INSTALLATION AND OPERATION MANUAL
MF3500G, MF3500S, MF3500B Models
REGISTRATION, SERVICE AND MAINTENANCE LOG
Record the model number and serial number in the space provided for easy reference. Fill out and mail the registration card located
in the parts packet. Warranty is valid only if the completed registration card is received by Ardisam, Inc. within 30 days of purchase.
OWNERSHIP RECORDS
Dealer’s Name:
Dealer’s Address:
City:
State/Province:
Model Number:
Serial Number:
Zip Code/Postal Code:
Date of Purchase:
Notes:
SERVICE DATE
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Page INSTALLATION AND OPERATION MANUAL
MF3500G, MF3500S, MF3500B Models
WARNINGS AND CAUTIONS
caution
warning
INDICATES A HAZARD WHICH, IF NOT AVOIDED, COULD
RESULT IN DEATH OR SERIOUS INJURY AND/OR
PROPERTY DAMAGE.
Read this entire manual before you install and use
your new parlor stove. Failure to follow instructions
may result in property damage, bodily injury, or even
death.
 Children and adults should be alerted to the hazards
of high surface temperatures and should stay away
to avoid bumps to skin and/or clothing.
 Young children should be carefully supervised when
they are in the same room as the stove.
 Clothing and other flammable materials should not
be placed on or near this unit.
Flammable or explosive liquids such as gasoline,
naphtha, alcohol, or engine oil must NEVER be
used in or around stove. These liquids must be
stored in a separate room as the open flame in
the burner chamber could ignite the fumes of such
liquids.
DO NOT burn garbage in this unit. The burning of
other solid fuels such as cord wood or wood chips
in this stove is not permitted. Any fuels not certified
by Cumberland Stove Works which are burned in
this stove will void the warranty.
DO NOT route power cord in high traffic areas. A
power surge protector plugged into a grounded 110
volt power source is required.
 DO NOT install a flue damper in the exhaust venting
system of this unit.
 D O NOT connect this unit to a chimney flue
servicing another appliance.
 Do not install in a sleeping room.
DO NOT connect to any air distribution duct or
system.
do not connect directly to a masonry chimney.
Do not terminate vent in any enclosed or semienclosed area, such as; carports, garage, attic,
crawl space, under a sun deck or porch, narrow
walkway or closed area, or any location that
can build up a concentration of fumes such as a
stairwell, covered breezeway etc.
Page INDICATES A HAZARD WHICH, IF NOT AVOIDED,
MIGHT RESULT IN MINOR OR MODERATE INJURY AND
PROPERTY DAMAGE.
Proper installation of this stove is necessary for
safe and efficient operation. Installing this product
improperly may result in a house fire and personal
injury. All applicable building codes for your location
must be followed. In areas where building codes
require additional steps to the installation of this
product not included in this manual, the building
codes will take precedent and must be followed.
Contact your local building inspector to obtain any
necessary permits or inspection guidelines before
installing the product.
Contact local building or fire officials about
restrictions and installation inspection requirements
in your area.
Contact your local authority (such as municipal
building department, fire department, fire prevention
bureau, etc.) to determine the need for a permit.
The Cumberland Stove Works parlor stove is
designed to burn dry shelled field corn, approved
pelletized fuel such as wood pellets and sunflower
pellets.
A working smoke detector is required and must be
installed in the same room as the stove.
 This stove is not intended for use in commercial
applications.
 Door and ash pan must be closed and latched
during operation.
 Notify your insurance company of parlor stove
installation.
 This installation must conform with local codes. In
the absence of local codes you must comply with
ASTM E1509, (UM) 84-hud, ulc/ordC-1482.
 The structural integrity of the manufactured home floor, wall, and ceiling/roof must be maintained.
 Keep combustible materials (such as grass, leaves,
etc.) at least 3 feet away from the flue outlet on the
outside of the building.
 This stove should not be used as the only source
of heat in the house. Power outages and periodic
maintenance will result in a total loss of heat.
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INSTALLATION AND OPERATION MANUAL
MF3500G, MF3500S, MF3500B Models
caution
WARNING
 Installation and repair of this parlor stove should be
done by a qualified service person. The appliance
should be inspected before use and at least annually
by a qualified service person. It is imperative that
control compartments, burners, and circulating air
passageways of the stove be kept clean.
 The operation of exhaust fans such as bathroom
fans, attic fans, etc. might starve the parlor stove
of combustible air creating a negative pressure in
the room. Provide adequate ventilation of the room
accompanying the parlor stove. If not, the pressure
switch may shut off operation of the parlor stove.
The moving parts of this stove are propelled by
high torque electric motors. These parts can cause
severe damage to body parts that get near them.
Keep all body parts away from auger and fans while
the stove is plugged into an electrical outlet. These
moving parts may begin to move at any time the
stove is plugged in.
If the electrical power fails any time when the stove
is hot, keep the door closed at all times to prevent
harmful gases from entering the room.
If the electrical power fails any time when the stove is hot, keep the door closed at all times to prevent harmful gases from entering the room.
THESE AUTOMATIC SAFETY FEATURES MUST NOT BE
BYPASSED.
AUTOMATIC SAFETY FEATURES
Power Outage
During a power outage, the stove will shutdown safely. It
will not automatically restart when the power returns. If the
stove is still above the proper operating temperature, the
room fan will circulate the remaining heat in the stove. See
Lighting Instructions.
Overheating
Over Fire Protection: If the stove is being over fired or
burning too hot, a high temperature switch will automatically
shutdown to avoid damage to components. Allow stove to
cool at least one hour before relighting. Reset overtemp
button and relight stove. See Lighting Instructions for
complete instructions.
Vent surfaces can get hot enough to cause burns
if touched by children. Noncombustible shielding or
guards may be required.
Install vent at clearances specified by the vent
manufacturer.
All venting, whether vertical or horizontal, joints
should be made gas tight with recommended
sealants.
According to HUD (Housing & Urban Development)
requirements, when installed in a mobile home, this
stove must be grounded directly to the steel chassis
of the mobile home and bolted to the floor. Direct
air access must be provided, use a Fresh Air Kit.
 For use in the United States. Suitable for installation
in mobile homes.
 Cumberland Stove Works, manufacturer of this
appliance, reserves the right to alter its products,
specifications and/or price without notice.
Overtemp Reset Hole in Back Panel
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Page INSTALLATION AND OPERATION MANUAL
MF3500G, MF3500S, MF3500B Models
INTRODUCTION
Thank you for purchasing a Cumberland Stove Works Multi
Fuel Parlor Stove from Ardisam, Inc. We have worked to
ensure that the multi fuel burning stove meets high standards for usability and durability. With proper care, your
stove will provide many years of service. Please read this
entire manual before installation and use. Congratulations
on your investment in quality.
BURNING SOLID FUELS
Ashes need to be removed from the stove periodically.
See Normal Care & Maintenance section for cleaning
procedure.
The parlor stove, due to the nature of solid fuels, will require
brief periodic attention. A few moments of adjustment and
cleaning from time to time is an important part of burning
solid fuels, due to the vast differences in fuel, humidity and
outside temperature.
The parlor stove has been designed to burn dry shelled
corn, pelletized fuel such as wood pellets and sunflower
pellets that meet Association of Pellet Fuel Industries
(A.P.F.I.) standards.
There are two pellet types currently approved for the
Cumberland Stove. They are dried corn and pelletized
wood. These two types are divided into three pellet type
selections. They are corn seed and press wood and Natural
Wood. The feed rates (auger ON/OFF) for each of these
three selections are programmed in 0.001 second (1ms)
intervals. The fuel map uses a set of equations that allow
pellets to fall into the burn pot and be consumed by the fire
at a 99% burning efficiency. The general guideline for pot
loading is: The auger increases the pot fill in a nonlinear
relationship to the pot consume number. This indirect
relationship uses a set of heat transfer equations to vary
this rate from 7.01 to 23.60 grams every cycle.
WARNING
NEVER BURN SEED CORN IN THE STOVE. Seed corn is treated with chemical pesticides that are harmful or fatal if swallowed, seed corn is dangerous to have in the house, especially where children can reach it.
never burn “deer corn”. it frequently contains molasses sugars.
NEVER BURN CORN WITH A HIGH WAX CONTENT.
DO NOT PLACE SUCH ITEMS AS START PELLETS
OR BURN GEL FUELS WITHIN THE PARLOR STOVE
INSTALLATION CLEARANCES OR WITHIN THE SPACE
REQUIRED FOR LIGHTING AND ASH REMOVAL.
CAUTION
Burning only the recommended 11-14% moisture content corn will assure longer stove life and less frequent cleaning.
B urning wood pellets according to recommendations will assure longer stove life and less frequent cleaning.
THE USE OF GRATES OR OTHER METHODS OF
SUPPORTING THE FUEL IS NOT AUTHORIZED IN THIS
PARLOR STOVE.
SHELLED CORN
Dry, shelled corn, preferably with 11-14% moisture
content.
• Corn should contain less than 14% moisture content.
Wet corn will rapidly deteriorate stove components,
reduce efficiency and void all warranties. Purchase a
moisture tester if in doubt.
• Corn must be clean and free from debris. Never burn
corn right from the field. Damage caused by dirty corn
is not covered by the product warranty. Ask for clean
filtered corn only. Stalk parts, excessive fines and cob
remnants will clog the auger. Check the corn for foreign
objects.
• Store the corn supply in a dry place and keep bags or
container sealed to prevent it from absorbing excess
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INSTALLATION AND OPERATION MANUAL
MF3500G, MF3500S, MF3500B Models
moisture. Test the moisture content periodically to
ensure the proper dryness.
• There are many varieties of corn grown around the
world. Each variety has unique characteristics including
the shape and size of the kernel. The stove will burn
more consistently with a small to midsize kernel corn. If
the kernel size of the corn varies greatly or if you switch
sources frequently, you will get a less consistent burn.
Therefore, purchasing corn from the same source will
help achieve a more consistent burn.
WOOD PELLETS
• As with corn, find a consistent pellet supplier. Pellets will
vary in content and burn characteristics from supplier
to supplier. A consistent supply of pellets will result in a
more consistent and efficient burn.
• Check the pellets for foreign objects. The stove warranty
will not cover damage done to the stove due to foreign
objects in the fuel supply.
• Store the pellets in a dry place to prevent them from
absorbing added moisture.
• To decrease sawdust buildup, the hopper will need to
be vacuumed out after every 6-8 bags of wood pellets
or more often if the pellets are poor quality. You may
have to screen each bag of pellets if sawdust becomes
a problem.
• The press wood pellet is generally produced out of
wood waste such as sawdust and shavings. The raw
material is dried, mechanically fractioned to size and
extruded under intense pressure into pellets. In the
process the raw material is compressed approximately
3.7 times. High quality wood pellets have a moisture
content of 3 to 7% and are hydrophilic. The shiny surface
of the pellet is caused by partial plasticizing of the lignin
in the wood due to high pressure and the evaporation
of the water soluble compounds during the production
process. The surface protects the pellets from absorbing
any significant amount of airborne water vapor under
normal atmospheric conditions. However, wood pellets
need to be protected from direct water penetration. If
exposed to water droplets, from condensation, they will
gradually decompose and loose their effectiveness as
a fuel. The decomposition involves expanded volume
and over time a gradual chemical breakdown.
• The natural wood pellet is the woody remains of
cherries, edible nuts and any other locally used woody
plant that has been classified by the pellet distributor
as “natural wood.” It should be comparable in size to
the press wood pellets which are 1/4 inch to 5/16 inch
diameter and about 3/4 inches long. The natural wood
pellet should contain less than 10% moisture.
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MF3500G, MF3500S, MF3500B Models
SPECIFICATIONS
CAUTION
Model Number
MF3500
BTU/hour input
45,000 BTU/HR
Heating Capacity
1,200 Sq. Ft. (2)
Electrical Rating (3)
110 Volts, 15 Amp,
60 Hz
Power Consumption
Controller = 5.7 Watts
Stove = 430 Watts
(continuous)
Fuel Storage Capacity
62 lbs.
Flue Size
3 in.
Width
22 in.
Height
40 in.
Depth
22 in.
Weight
287 lbs.
this installation must conform with local codes. in the absence of local codes you must comply with ASTm e1509, (UM) 84-hud, ulc/ordc-1482.
cumberland stove works manufacturer of this appliance, reserves the right to alter its products, their specifications and/or price without notice.
(1) Heat output will vary, depending on the brand, type
and quality of fuel and the moisture content. Consult your
dealer for best results.
(2) Based on post 1982 home construction, requiring 35
BTU/Hr. per Sq. Ft.
(3) Install per NFPA 70 and follow all state and local codes,
contact licensed electrical contractor for assistance.
Certified per ASTM Standards by Intertek Testing Labs.
GLASS SPECIFICATIONS
This stove is equipped with 5mm ceramic glass. Replace
glass only with Cumberland Stove Works ceramic glass
(PN 720002).
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INSTALLATION AND OPERATION MANUAL
MF3500G, MF3500S, MF3500B Models
UNPACKING AND ASSEMBLY
The MF3500 parlor stove is bolted to a skid to prevent
movement during shipping. To free the stove from the skid
you must remove the two hold-down bolts in the base of
the unit.
Unpack all hardware located in the units hopper. The
following should be included:
(4) legs w/ leveler
(12) leg bolts
(4) tie-down straps
(4) tie-down bolts
ash shuttle rod
spring for ash shuttle rod
hopper lid handle
power cord
round vent transition
gasket for round vent
(4) 1/4-20 x 1/2” bolts
(2) hopper lid handle bolts
Leg Assembly
MOUNT LEGS
1. Gently tilt the stove on the side opposite of the
controller.
2. Assemble the legs using provided (12) leg bolts as
shown.
NOTE: If unit is to be used in a mobile home, you
must install the (4) tie-down straps to the stove now.
Refer to page 13 for instructions.
3. After all bolts have been tightened properly, set the stove
back up on its legs.
Hopper Door Handle Assembly
MOUNT HANDLE TO HOPPER DOOR
1. Using a Phillips screwdriver, attach hopper handle to
hopper door using pre-drilled holes.
ASSEMBLE ASH SHUTTLE ROD
1. Thread spring over non-threaded end of rod.
2. Place threaded end of ash shuttle rod through decorative
casting and screw into fire pot.
Ash Shuttle Rod Assembly
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MF3500G, MF3500S, MF3500B Models
MOUNT ROUND EXHAUST TRANSITION
1. In the rear of stove, place gasket (730021) over square
exhaust hole, then place round exhaust transition
(710061) over the gasket.
2. Using (4) 1/4-20 x 1/2” thread cutting bolts (509), tighten
exhaust transition together with a 3/8” wrench.
PLUG IN POWER CORD
1. Plug power cord into the back of stove.
Exhaust Transistion Assembly
Power Cord Receptacle
Page 10
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INSTALLATION AND OPERATION MANUAL
MF3500G, MF3500S, MF3500B Models
INSTALLATION
It is recommended the stove be installed and serviced by
authorized professionals who are certified by the National
Fireplace Institute (NFI) as NFI Pellet Specialists.
Proper installation of this stove is necessary for safe and
efficient operation. Installing this product improperly may
result in a house fire and personal injury. All applicable
building codes for your location must be followed. In
areas where building codes require additional steps to
the installation of this product not included in this manual,
the building codes will take precedent and must be
followed. Contact your local building inspector to obtain
any necessary permits or inspection guidelines before
installing the product.
STOVE PLACEMENT
Sketch out a plan for installing the stove including dimensions
before permanent placement. When determining the
location for the stove, wall stud location is critical. You may
need to adjust the location of the stove to avoid trying to
vent through a wall stud. Before placing the parlor stove,
connect the vent and allow for minimum clearance to
combustible walls.
FLOOR PROTECTION REQUIREMENTS
The stove must be installed on a noncombustible floor, with
proper floor protection, or on a masonry hearth. The hearth
or noncombustible floor protector must extend a minimum
of 6” in front, 6” from each side, and 3” from back. The
minimum floor protector material is 24 gauge sheet metal.
The floor protector must extend 2” beyond each side and
rear of the T-vent.
READ THIS ENTIRE MANUAL BEFORE YOU INSTALL
AND USE THIS STOVE. fAILURE TO FOLLOW THE
INSTRUCTIONS MAY RESULT IN PROPERTY DAMAGE,
BODILY INJURY, OR EVEN DEATH.
DO NOT INSTALL A FLUE DAMPER IN THE EXHAUST
VENTING SYSTEM OF THIS UNIT.
DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE
SERVING ANOTHER APPLIANCE.
Children and adults should be alerted to the hazards of high surface temperatures and should stay away to avoid bumPs to skin and/or CLothing.
Young children should be carefully supervised when they are in the same room as the stove.
Clothing and other flammable materials should not be placed on or near this unit.
CAUTION
this stove should not be used as the only source of heat in the house. Power outages and periodic maintenance will result in a total loss of heat.
CONTACT LOCAL BUILDING OR FIRE OFFICIALS ABOUT
RESTRICTIONS AND INSTALLATION INSPECTION
REQUIREMENTS IN YOUR AREA.
CONTACT YOUR LOCAL AUTHORITY (SUCH AS
MUNICIPAL BUILDING DEPARTMENT, FIRE DEPARTMENT,
FIRE PREVENTION BUREAU, ETC.) TO DETERMINE THE
NEED FOR A PERMIT.
KEEP COMBUSTIBLE MATERIALS (SUCH AS GRASS,
LEAVES, ETC.) AT LEAST 3 FEET AWAY FROM THE FLUE
OUTLET ON THE OUTSIDE OF THE BUILDING.
3”
6”
6”
warning
Installation and repair of this parlor stove should be done by a qualified service person.
The appliance should be inspected before use and at least annually by a qualified service person. It is imperative that control compartments, burners, and circulating air passageways of the stove be kept clean.
6”
PARLOR STOVE FLOOR PAD CLEARANCES
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INSTALLATION AND OPERATION MANUAL
MF3500G, MF3500S, MF3500B Models
CLEARANCES TO COMBUSTIBLES
NOTE: These are minimum clearances to combustible walls established by the ASTM testing lab. We recommend
that you allow sufficient space to read the TRI-X Controller and to remove the left and right side panels for
maintenance purposes.
4.5”
3”
3”
6”
4.5”
6”
6”
6”
6”
6”
STRAIGHT INSTALLATION
Through Wall
CORNER INSTALLATION
Through the Wall Vents
4.5”
2”
2”
6”
4.5”
6”
6”
6”
6”
6”
STRAIGHT INSTALLATION
INTERIOR VERTICAL VENTS
CORNER INSTALLATION
Interior Vertical Vents
NOTE: When interior vertical pellet vent is used for installation, the clearance to the back wall is determined
by the vent size used. Install vent at clearance specified by the vent manufacturer. Take into consideration any
upward turning elbows or T’s.
Page 12
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INSTALLATION AND OPERATION MANUAL
MF3500G, MF3500S, MF3500B Models
OUTSIDE AIR CONNECTION
WARNING
Connection to outside the house is REQUIRED for mobile
home installations. Direct air access must be provided, use
a Fresh Air Kit (not included).
DO NOT CONNECT TO ANY AIR DISTRIBUTION DUCT
OR SYSTEM.
Only noncombustible pipe 2” (or greater) in diameter is
approved to use for outside air connections (straight or
flexible). PVC pipe is NOT approved and should NEVER
be used.
do not install in a sleeping room.
If the air inlet is connected to the outside, it MUST be
terminated with a vertical 90º bend (down) or with a wind
hood. Failure to do so could result in a burn back during high
winds blowing directly up the air inlet during a simultaneous
power failure.
THE OPERATION OF EXHAUST FANS SUCH AS
BATHROOM FANS, ATTIC FANS, ETC. MIGHT STARVE
T H E PA R L O R S TOV E O F C O M BU S T I B L E A I R
CREATING A NEGATIVE PRESSURE IN THE ROOM.
PROVIDE ADEQUATE VENTILATION IN THE ROOM
ACCOMPANYING THE PARLOR STOVE. IF NOT, THE
PRESSURE SWITCH MAY SHUT OFF OPERATION OF
B
THE PARLOR STOVE.
CAUTION
Blockage, excessive length, or extra bends in the air intake
pipe will starve the stove of combustion air. A 90º bend is
equivalent in restriction to approximately 30” of straight
inlet pipe.
THE STRUCTURAL INTEGRITY OF THE MANUFACTURED
HOME FLOOR, WALL, AND CEILING/ROOF MUST BE
MAINTAINED.
MOBILE HOME
Installation in a mobile home should be in accordance with
the manufactured home and safety standard. Department
of Housing and Urban Development (HUD) CITE:
24CFR3280.707 stating this stove must be vented to the
outside. In addition to the standard installation instructions,
the following requirements are mandatory for installation
in a mobile home:
C
1. Stove must be bolted to the floor. Stove will have four
tie-down straps that bolt to the feet and the floor.
B
2. Stove must have an outside air source.
3. Stove must be electrically grounded to the steel chassis
of the mobile home.
Tie-down Straps
Bolt
4. All vertical chimney vents must have wall supports.
C
5. All exhaust systems must have a spark arrestor.
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Page 13
INSTALLATION AND OPERATION MANUAL
MF3500G, MF3500S, MF3500B Models
VENTING
The following installation guidelines must be followed to
ensure conformity with both the safety listing of this stove
and to local building codes.
Note: Where passage through a wall, or partition of
combustible construction is desired, the installation
shall conform to CAN/CSA -8365.
TYPE OF VENT
Pellet venting pipe (also known as L vent) is constructed
of two layers with air space between the layers. This air
space acts as an insulator and reduces outside surface
temperature of pipe to allow a clearance to combustibles
of only 3”.
A UL listed 3” or 4” type L pellet vent exhaust system must
be used for installation and attached to the pipe connector
provided on the back of the stove. Use a 3” to 4” adapter
for 4” pipe. A cap must be used at the termination of type
L vent chimneys. For elevations above 2,500 feet above
sea level, a 4” L is required.
WARNING
DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE
SERVING ANOTHER APPLIANCE.
DO NOT INSTALL A FLUE DAMPER IN THE EXHAUST
VENTING SYSTEM OF THIS UNIT.
do not connect directly to a masonry chimney.
Do not terminate vent in any enclosed or semienclosed area, such as; carports, garage,
attic, crawl space, under a sun deck or porch,
narrow walkway or closed area, or any location that can build up a concentration of fumes such as a stairwell, covered breezeway etc.
CAUTION
Vent surfaces can get hot enough to cause burns if touched by children. Noncombustible shielding or guards may be required.
PELLET VENT INSTALLATION
PELLET VENT MUST MAINTAIN A MINIMUM 3 INCH
CLEARANCE TO ANY COMBUSTIBLE.
Termination must exhaust above air inlet elevation.
Installation MUST include three vertical feet of pellet vent
pipe.
INSTALL VENT AT CLEARANCES SPECIFIED BY THE
VENT MANUFACTURER.
This will create some natural draft to prevent the possibility
of smoke or odor during appliance shutdown and to keep
exhaust from causing a nuisance or hazard from exposing
people or shrubs to high temperatures.
All venting, whether vertical or horizontal,
joints should be made GAS tight with recommended sealants.
The installation must include a clean out tee to enable
collection of fly ash and to permit periodic cleaning of the
exhaust system. 90º elbows accumulate fly ash and soot
thereby reducing exhaust flow and performance of the
stove. Each elbow or tee reduces draft potential by 30% to
50%. Use no more than 180º of elbows (two 90º elbows,
or two 45º and one 90º elbow, etc.) to maintain adequate
draft.
Total length of horizontal vent must not exceed 10 feet. The
maximum recommended vertical venting height is 12 feet
for 3” type L vent. All joints for connector pipe are required
to be fastened with at least three screws and all pellet vent
connections must be sealed according to manufacturer’s
recommendations.
The area where the vent pipe goes through to the exterior
of the home must be sealed with silicone or other means
to maintain the vapor barrier between the exterior and the
interior of the home.
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INSTALLATION AND OPERATION MANUAL
MF3500G, MF3500S, MF3500B Models
VENT TERMINATION CLEARANCES
CLEARANCE
4 feet
Clearance below or beside any door or window
that opens.
1 foot
Clearance above any door or window that
opens.
3 feet
Clearance from any adjacent building.
7 feet
Clearance from any grade when adjacent to
public walkways.
2 feet
Clearance above any grass, plants, or other
combustible materials.
3 feet
Clearance from any forced air intake of any
appliance.
2 feet
Clearance below eaves or overhang.
1 foot
Clearance horizontally from combustible
wall.
3 feet
Clearance above the roof.
2 feet
Clearance above the highest point on the roof
within 10 feet.
VENTING INSTALLATION EXAMPLES
FLOOR PROTECTION
FLOOR PROTECTION
STRAIGHT INSTALLATION
Outside Vertical Rise, Through Wall Installation
800-345-6007
STRAIGHT INSTALLATION
Inside Vertical Rise, Horizontal Termination
CumberlandStoveWorks.com
Page 15
INSTALLATION AND OPERATION MANUAL
MF3500G, MF3500S, MF3500B Models
OPERATING INSTRUCTIONS
UNDERSTANDING THE TRI-X CONTROLLER
The controller is located on the lower right-hand side of
the parlor stove. It uses an advanced microprocessor that
allows the owner to burn multiple fuels with the touch of a
key. The TRI-X screen will display, for the user, a sequence
of stove functions and any faults that may occur during
operation. Each key functions with a small light (LED) that
indicates stove heat transitions and running status.
ON KEY
Pressing the ON key will begin the startup sequence for
the stove. Fuel will feed through the auger feed system
after a brief exhaust check. This check assures the burn
area is sealed and the flue gases are exiting the building.
The draft fan (exhaust) will start as soon as the ON key is
pressed. The fan will automatically adjust speed to match
the heat requirement. The circulating blower will turn on
when the stove heat level has reached 110°F. When this
temperature is reached, the dial to the right of the TRI-X
controller is used to adjust room blower fan speed. The
TRI-X screen shows the stove progress and will come to
rest on [STOVE CONTROLLED BY TEMP KEY {heat level
1 thru 6}] when the stove is heating normally.
The LED light will illuminate when the ON key is pushed
and remains on during normal operation.
L
OFF KEY
Pressing the OFF key will cause the stove to begin the
shut-down sequence. If the OFF key is pushed during
normal operation, wait 30 seconds before attempting any
re-light of the fire. Once the fire goes out and the stove
cools down, the blowers will stop running. During a fault
condition, follow the instructions on the TRI-X screen and
push the OFF key until the [SELECT FUEL TYPE USE
MODE KEY] screen appears.
H
720038
Controller Faceplate
Circulating Blower Dial Faceplate
The LED will illuminate when the OFF key is pushed and
remains on when the stove is not providing heat.
MODE KEY
The type of fuel is selected by pressing the MODE key. All
the currently approved fuels can be viewed when scrolling
(pressing) the MODE key.
There is no LED with this key.
TEMP UP OR TEMP DOWN KEYS
Pressing the TEMP UP or the TEMP DOWN keys will adjust
the amount of fuel and air being delivered to the fire pot.
There are six levels of heat from which to choose. Each
level has been calibrated to deliver the correct ratio of air
and fuel into the fire pot for the selected fuel type.
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INSTALLATION AND OPERATION MANUAL
MF3500G, MF3500S, MF3500B Models
The LED flashes during the heat level change. The LED
goes dark when the stove heat level is reached.
ADD FUEL KEY
Pressing the ADD FUEL key manually adds fuel to the
empty feed auger or momentarily increases the flame.
The fuel is added whenever the key is pressed and stops
when the key is not pressed.
The LED will illuminate when the key is pushed to indicate
that fuel is being added to the fire pot.
THERMOSTAT ON/OFF KEY
Pressing the THERMOSTAT ON/OFF key will swap the
screen display between [STOVE CONTROLLED BY TEMP
KEY] and [STOVE CONTROLLED BY THERMOSTAT].
This manual explains the operation of each screen on
page 18.
The LED will illuminate when the stove is controlled by
the thermostat and remain on until the key is pushed for
local control.
AUX 1 KEY
Press AUX 1 to accept the fuel type and begin the startup
sequence.
Thermostat Terminal Connector
The LED flashes before the fuel type is selected and
continues to flash until the stove is producing 120°F room
air. The LED goes dark when the stove temperature
reaches a minimum of 120°F.
AUX 2 KEY
Not used on the MF3500 stove.
UNDERSTANDING THE NORMAL HEAT
SCREENS
Cumberland
Stove Works
TRI-X
HEAT CONTROL
Start sequence screens.
SELECT FUEL TYPE
USE MODE KEY
The user must push the MODE key to proceed to the next
screen. When the key is pushed repeatedly, the controller
scrolls through all the approved fuels.
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INSTALLATION AND OPERATION MANUAL
MF3500G, MF3500S, MF3500B Models
UNDERSTANDING THE NORMAL HEAT SCREENS (CONT.)
CORN AS FUEL
PUSH AUX 1 TO SET
If corn is the fuel of choice, press AUX 1 to load corn
settings. Low moisture corn will have the highest BTU
content.
NOTE: DO NOT use seed corn because it has a chemical
coating that is toxic when burned.
STARTING FIRE
LEVEL ^
After the fire is lighted and the ON key is pushed the
controller displays this message. The timer bar counts
down for ten minutes. If after ten minutes and the stove
has reached the normal operating temperature, the next
screen will be displayed.
^ Indicates BTU Level
PRESSWOOD PELLET
PUSH AUX 1 TO SET
If pressed wood pellets are the fuel of choice, press AUX
1 to load all of the wood settings. There are three grades
of pressed wood pellets (GS1, GS2, GS3). This setting
works well with the lower grade pellets. The best grade is
GS1 because it is hardwood and contains the least amount
of ash and the most BTU’s per pound.
NAT’L WOOD PELLET
PUSH AUX 1 TO SET
If natural wood pellets are the fuel of choice, press AUX
1 to load all of the wood settings. There are many types
of natural wood pellets sold throughout the USA. This
setting works well with GS1 or better. Some other types
of natural wood pellets are cherry pits and cocoa beans.
STARTUP CHECK
EXHAUST RUNNING
The POV (Proof of Vacuum) switch has detected vacuum.
There is a 15 second delay waiting for the screen to process
all the settings after the ON key is pushed.
LIGHT FIRE AND
PUSH THE ON KEY
LEVEL 1
14,000 BTU
LEVEL 2
16,000 BTU
LEVEL 3
18,000 BTU
LEVEL 4
22,000 BTU
LEVEL 5
35,000 BTU
LEVEL 6
45,000 BTU
STOVE CONTROLLED
BY TEMP KEY ^
The stove is now up to operating temperature. Any of the
six heat settings can be selected by pushing the TEMP
UP or TEMP DOWN keys. There is a time delay between
each level.
^ Indicates BTU Level (see chart above)
Note: The heat content of any pellet will vary because
of the moisture content and the type of process used
to form the pellet.
STOVE CONTROLLED
BY THERMOSTAT
Special terminals are provided to connect the stove to a
standard wall thermostat (not included). See page 17 for
terminal location. When this key is pushed the stove is
now controlled by the “heat call” of the wall thermostat.
This screen waits for the ON key to be pushed. It is
important to light the fire before pushing the ON key
because opening the door to light the fire will produce a
loss of vacuum fault.
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INSTALLATION AND OPERATION MANUAL
MF3500G, MF3500S, MF3500B Models
Startup SEQUENCE OF EVENTS
After the stove is plugged in the wall receptacle, the controller prompts the operator for commands. The parlor stove
will start, stop and continue operation at the preset temperature.
TRI-X STEP 1. Select fuel type by pressing the MODE key.
TRI-X STEP 2. Set stove heat cycle by pressing the AUX 1 key.
TRI-X STEP 3. Start the MF3500 Parlor Stove by pressing the ON key.
COMPONENT
OPERATION START
OPERATION END
Exhaust Blower
Starts Immediately.
Will continue until shutdown. Shutdown will
occur when the operating temperature is
below 90º.
Feed Auger
Auger automatically starts when ON key is
pushed.
The auger will continue at the feed rate
specified by the HEAT SETTING.
NOTE: Safety switches must be activated to
continue proper operation.
Room Fan
Room fan starts when stove heats up to 110ºF.
Will continue to operate until the stove cools
down to below 90ºF. This may take several
minutes after fire is out.
Automatic Shutdown
If after 15 minutes, the stove has not reached
the preset operating temperature, the unit will
begin to automatically shutdown.
Should the timer expire before the preset
operating temperature is achieved, wait 30
seconds, then simply reset the stove by
pressing the OFF key.
Normal Operation
If after 15 minutes the preset operating Operation will continue until either the stoves
temperature of 110°F is achieved, normal control is to the OFF position, or the operating
operation will continue.
temperature falls below 90ºF. At such time the
stove will default to the Automatic Shutdown.
SHUTDOWN SEQUENCE OF EVENTS
Once the parlor stove has reached the normal operating temperature and switched to OFF the unit will immediately
stop feeding fuel and continue safety shutting down for at least 30 minutes.
COMPONENT
shutdown
OPERATION END
Exhaust Blower
Unchanged operation until preset OFF
temperature is achieved.
Continues until the operating temperature falls
below 90º. May take several minutes, up to an
hour.
Feed Auger
Auger stops feeding fuel.
NOTE: Safety switches must be activated to
continue proper operation.
Room Fan
Unchanged operation until preset OFF
temperature is achieved.
Will continue to operate until the heater cools
down to below 90ºF. This may take several
minutes.
Over Temperature Shutdown
If the heater’s HIGH LIMIT sensor detects
HIGH HEAT, an automatic shutdown is
activated.
It is rare that the HIGH LIMIT temperature is
reached. However, should this error occur,
let the heater cool down for an hour before
attempting to restart.
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INSTALLATION AND OPERATION MANUAL
MF3500G, MF3500S, MF3500B Models
LIGHTING THE STOVE
Before lighting the stove for the first time, make sure that
no shipping items have been left inside the ash pan, the
storage hopper, or inside the glass door fire box. The parlor
stove is now ready for operation. The sound you may
hear when beginning the start sequence is the exhaust
fan starting as soon as the ON key is pushed. It is normal
to see a small amount of smoke inside the stove during
the start cycle. If you see smoke in the room during this
starting time there is an unacceptable leak.
LIGHTING PROCEDURE:
• Plug the parlor stove into a standard household wall
receptacle. The TRI-X controller will light up and display
a sequence of power up messages.
warning
NEVER USE GASOLINE, GASOLINE-TYPE LANTERN
FUEL, KEROSENE, CHARCOAL LIGHTER FLUID, OR
SIMILAR LIQUIDS TO START OR BUILD UP A FIRE IN
THIS HEATER. KEEP ALL SUCH LIQUIDS WELL AWAY
FROM THE HEATER WHILE IT IS IN USE.
KEEP CHILDREN, CLOTHING AND FURNITURE AT A
SAFE DISTANCE FROM THE STOVE AT ALL TIMES.
CONTACT MAY CAUSE SKIN BURNS.
NEVER ADD ANY LIQUIDS TO A BURNING FIRE EXCEPT
WATER.
USING MORE THEN THE RECOMMENDED BURN
GEL AND/OR PELLETS MAY CAUSE AN OVERFIRED
FLAME.
• Fill the hopper with approved solid fuel.
• The first screen that you will see after the controller
completes the power up is [SELECT FUEL TYPE USE
MODE KEY].
• Press the MODE key until the desired fuel is displayed
on the screen.
• Pressing the AUX 1 key accepts the fuel type displayed.
After the AUX 1 key is pressed the screen will read
[LIGHT FIRE AND THE PUSH THE ON KEY].
CAUTION
If smoke is present in the room during startUP,
there is a leak in the system. Press the OFF
key, allow the fire to burn out, and fix the leak before continuing. Most likely the leak
is in the exhaust piping. Please refer to the venting instructions on page 14 and seal the vent pipe.
• Fill the fire pot with about one cup of starting pellets or
wood pellets. If wood pellets are used, squirt about two
tablespoons of burn gel on the pellets.
Note: Cumberland Stove Works only approves burn
gel and starter pellets when lighting the parlor
stove.
• Light the material in the fire pot, close the door and push
the ON key.
• The screen will read [STARTUP CHECK EXHAUST
OFF] for a minimum of 15 seconds. If the doors are
sealed properly the message will change to [STARTUP
CHECK EXHAUST RUNNING]. When this message is
displayed it means the stove is in proper working order,
all of the doors are sealed and the flue gas is exiting. At
this time, the controller will begin the startup sequence.
The TEMP UP and TEMP DOWN keys can be pressed
to select level one through six (1-6). The level selected
during the startup sequence will be the level the stove
goes to after the startup sequence.
Note: If the hopper is empty when the stove is
started, the feed auger must be primed. Press and
hold the ADD FUEL key until fuel is seen dropping
into the fire pot. During the startup sequence fuel
can be manually fed into the pot by pressing the
ADD FUEL key at any time.
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INSTALLATION AND OPERATION MANUAL
MF3500G, MF3500S, MF3500B Models
Note: The starting sequence will last for 10 minutes.
If the fire is not hot enough to bring the stove up
to normal operating temperature the stove will
turn off and the ON key must be pressed again to
recommence the startup sequence. If the ambient
air temperature is below 40°F the ON key may need
to be pressed a few times before the stove comes
up to operating temperature.
Turning the stove off
• The stove can be manually turned OFF at any time.
• Pushing the OFF key turns the stove off using the
shutdown controller sequence. The fans will continue
to run until the temperature is safe.
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INSTALLATION AND OPERATION MANUAL
MF3500G, MF3500S, MF3500B Models
NORMAL CARE & MAINTENANCE
caution
CLEANING THE GLASS
Do not operate stove with broken glass.
When the fire is first started, it will produce some smoke.
The smoke might accumulate on the glass surface. Before
the fire gets hot, open the door and wipe the glass surface
off with a damp rag.
Do not slam THE door shut.
If after constant use, the glass might fill with ash deposits.
You must clean the glass after the glass has cooled down.
Do not touch the surface with your hands. Take a damp rag
and wipe the glass clean. If this does not clean the glass
use any non-abrasive liquid spray.
Do not strike glass.
Do not use abrasive cleaners.
Do not clean HOT glass.
replace C E R A M I C G L A S S W I T H factory Authorized REPLACEMENT PARTS ONLY.
tHE CLINKER WILL REMAIN HOT FOR SEVERAL
MINUTES AFTER IT IS PULLED OUT OF THE BURNER
POT.
REMOVAL OF CERAMIC GLASS
Open the door and lift off of hinges. If the door is tight, tap
gently on the bottom of the door with your hand or rubber
hammer. Lay door down on newspaper with glass clips
facing you. Loosen the screws and take off the glass clips.
Remove the broken glass carefully and discard.
Reverse the above procedure for replacing new glass with
new gasket.
FUEL POT REMAINS
The “clinker” is the solid mass that remains unburned in
the burner pot. It contains the inorganic parts of the fuel
and is safe to use as fertilizer or dispose of in a proper
container.
SOOT AND FLY ASH
The products of combustion will contain small particles of fly
ash. The fly ash and soot will collect in the exhaust venting
system and restrict the flow of flue gasses. Incomplete
combustion, such as occurs during startup, shutdown, or
incorrect operation of the parlor stove will lead to some soot
formation which will collect in the exhaust venting system.
The exhaust venting system should be inspected at least
once per month (during heavy use) to determine if cleaning
is necessary. Corn has a high ash content.
DISPOSAL OF ASHES
Ashes should be placed in a metal container with a
tight fitting lid. The closed container of ashes should
be placed on a noncombustible floor or on the ground,
well away from all combustible materials, pending final
disposal. If the ashes are disposed of by burial in soil
or otherwise locally dispersed, they should be retained
in the closed container until all cinders have been
thoroughly cooled.
Ash Pan Location
EXHAUST AND CONVECTION AIR FILTER
• Remove air filter and replace regularly
• Clean exhaust vent
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INSTALLATION AND OPERATION MANUAL
MF3500G, MF3500S, MF3500B Models
DAILY MAINTENANCE
The surfaces of the stove may be hot. Always wear
protective gloves even when the stove is cool to the touch.
There are two areas that require daily maintenance; (1) the
firebox and (2) the fire pot.
• Remove the top baffle inside the firebox and clean
the fly ash and soot on all exposed parts using a steel
brush and ash cleaning vacuum. The use of a shop-vac
is not recommended. Talk to any authorized dealer for
information about an ash cleaning vacuum.
• The fire pot and the area around it are cleaned using the
special tool provided with the stove and an ash cleaning
vacuum. It is important to remove any unburned pellets
that may have fallen behind the burn pot.
• Complete the daily maintenance by checking the seal
on the doors. Look for pellets that may have been left
behind during loading. Check that each of the door seals
are flush with the stove and sealing properly.
WEEKLY MAINTENANCE
• To clean fire pot with cleaning tool, remove fire pot by
unscrewing the small spring from the lower cleaning
rod. Remove rod and pull out fire pot. Hang on to end
of cleaning tool with the hole in it. Scrape the fly ash
that has fallen through the holes of the plate in the gap
that sits below the fire pot.
warning
When performing any internal electrical maintenance • Moving parts inside of the cabinet may cause injury. Do not operate unit with panels removed or open.
• HOT parts. Do not operate the unit with panel open.
• Risk of electric shock. Disconnect power before servicing unit.
• In the event of component failure, replace with the original factory equipment.
CAUTION
THIS IS A MINIMUM REQUIREMENT FOR SOOT
AND FLY ASH REMOVAL. ASHES SHOULD BE
PLACED IN A METAL CONTAINER WITH A TIGHT
FITTING LID. THE CONTAINER SHOULD BE PLACED
ON A NON-COMBUSTIBLE FLOOR, WELL AWAY
FROM COMBUSTIBLE MATERIALS, PENDING FINAL
DISPOSAL. iF ASHES ARE DISPOSED OF BY BURIAL
IN SOIL OR OTHERWISE LOCALLY DISPERSED, THEY
SHOULD BE RETAINED IN THE CLOSED CONTAINER
UNTIL ALL CINDERS ARE NO LONGER WARM.
• Remove the ash pan and dump the ash into a metal
container.
• Cleaning of the exhaust system will depend upon the
ash and debris content of your fuel. If your fuel has a high
ash content and/or significant debris in it, the exhaust
system will require weekly cleaning. Cleaner fuels will
allow for monthly cleaning of the exhaust system. If you
have installed clean out tees you will need to check for
cleanliness.
AIR FILTER
NOTE: A clean unit burns efficiently and will remain
trouble free!
SEASONAL CLEANING
Once every year you must clean out all of the fuel in the
hopper, firebox area, ash pan and fire pot area. Corn and
any ash can accumulate moisture over the summer months
causing the unit to rust and the fuel to mold.
It is recommended that prior to shutting down the unit in
the spring it is run on the high setting for about six hours to
help clean out the heat exchanger system, venting system
and firebox area.
800-345-6007
Air Filter Placement - back view
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INSTALLATION AND OPERATION MANUAL
MF3500G, MF3500S, MF3500B Models
When the unit is cleaned out, empty the hopper, take
the venting apart and clean out the fly ash, rinse and let
dry. Inspect the draft blower and clean out all areas such
as back heat exchanger and lubricate the auger, auger
tube, and fire pot area. (Something like vegetable spray
works great to coat the inside of the unit and the moving
parts). Clean the glass, doors and outer cabinet so that
you are ready for the next heating season. Use of an ash
vacuum makes the clean out easier and faster.
Cleaning Tool
TROUBLESHOOTING & repair
At Ardisam, we build quality and durability into the design
of our products; but no amount of careful design by us, and
careful maintenance by you, can guarantee a repair-free
life for your stove. Most repairs will be minor, and easily
fixed by following the suggestions in the troubleshooting
guide in this section.
The guide will help you pinpoint the causes of common
problems and identify remedies.
For more complicated repairs, you may want to rely on
your retailer, an authorized service center or Ardisam, Inc.
A parts catalog is included in this section.
We will always be glad to answer any questions you have,
or help you find suitable assistance. To order parts or inquire
about warranty, call or write us at the address found below,
under the section ordering repair parts.
Actuate The Heat Exchanger
Cleaning Rod With Hole End of Tool
ORDERING REPAIR PARTS
Parts can be obtained from the store where the stove was
purchased or direct from the factory. To order from the factory- call, write or e-mail to:
Ardisam, Inc.
1690 Elm Street, Cumberland, Wisconsin 54829
1-800-345-6007 • 1-715-822-2415
E-mail: info@ardisam.com
Please include the following information with your order:
1. Part numbers
2. Part description
3. Quantity
Clean Under Fire pot With Small Bend End of Tool
4. Model number and serial number
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INSTALLATION AND OPERATION MANUAL
MF3500G, MF3500S, MF3500B Models
TROUBLESHOOTING GUIDE
WARNING
Unplug stove before performing any maintenance.
NEVER SERVICE OR TOuCH THE FEED AUGER WITH
THE STOVE PLUGGED IN.
Problem
cause: Too rich air/fuel mixture
? Fire burns with a lazy, orange  Make sure glass door is shut and  Moisture content above 15%. Allow fuel to dry or
flame and/or fuel builds up in the sealed tightly. If not, adjust door handle mix with wood pellets.
fire pot. Glass may become dirty. or replace gasket.
 Check inside parlor stove and exhaust pipes for
 Check that ash pan is in place and blockage. Tap inside walls of firebox, clean behind
sitting flat to assure a proper seal.
side access plates, clean fire pot and firebox vent
holes above firebrick panel.
 Check that exhaust fan is running
and venting properly. If not, check con-  Feed rate is too high for fuel, reduce heat setting.
nection and clean or replace.
Inadequate combustion air available, add combustion air.
Problem
CAUSE: Fire pot burns out of fuel
? Fire goes out or parlor stove  Hopper empty, refill
 The TRI-X controller will instruct to push OFF key
shuts down. Fuel may stop feeduntil fuel selection is required.
 Auger jams. Remove auger and
ing.
clean. (Auger jams can be a problem if
poor quality fuel is used. Or excessive
fines (sawdust, corn cobs or husk) are
found in hopper. Auger jams are evident when the auger motor runs but no
fuel is delivered.
Problem
CAUSE: Auger stops turning
? Fire goes out or parlor stove  Feed auger has come loose. Check  High limit sensor. Evident when parlor stove is exshuts down. Fuel may stop feed- to see if auger motor is turning and au- tremely hot. Allow parlor stove to cool for one hour
ing.
ger is not.
and restart.
NOTE: Feed auger is held to the
auger motor by a coupler that is
fastened to the feed auger motor.
Simply slide the feed auger into the
auger housing and rotate until it fits
into the coupler.
 Vacuum switch tripped. Caused by exhaust blower
not running or venting blocked. Check blower, clean
or replace. Clean venting of blockage.
 Auger motor not operating. Inspect connection
and replace if necessary.
 Heat sensor. If the operating temperature is too low the parlor stove will
shutdown.
Problem
CAUSE: Automatic shutdown
? The screen is flashing a fault  Read the fault screen and push the  The OFF key must be pushed three times to clear
message.
OFF key.
the fault or cycle the power.
 Most automatic shutdowns occur be-  The stove is ready for normal operation when
cause of loss of fire.
800-345-6007
the [SELECT FUEL TYPE USE MODE KEY] reads
steadily for 30 seconds.
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INSTALLATION AND OPERATION MANUAL
MF3500G, MF3500S, MF3500B Models
Problem
? Stove fans are not running.
CAUSE: Loss of vacuum
 Make sure glass door is shut and  TRI-X controller display screen will instruct what
sealed tightly. If not, adjust door handle key must be pushed to restart the stove. If fuel type
or replace gasket.
is changed, remember to push the OFF key until the
screen reads [SELECT FUEL TYPE USE MODE
 Leaking outside vent. Check the
KEY].
venting system for traces of smoke.
 Hopper empty, refill.
 Heated room is under negative pressure, check the make-up air fans and
ducts.
Contact service provider if above remedies fail at 800-345-6007.
WARNING! Negative pressure in a home is a serious issue. If there is a problem, the stove should be installed with a Fresh
Air Kit (not included).
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800-345-6007
INSTALLATION AND OPERATION MANUAL
MF3500G, MF3500S, MF3500B Models
UNDERSTANDING THE FAULT SCREENS
• The door was open for more than five minutes.
STARTUP CHECK
EXHAUST OFF
• The hopper has been emptied of fuel.
Problem: The ON key has been pushed for start and the
POV (Proof of Vacuum) switch has not detected vacuum.
There is a 15 second delay waiting for the start cycle to
continue before the screen [START CHECK EXHAUST
RUNNING] appears.
Remedy: Check for open door or gasket leaks. Restart
the stove.
NO FUEL SELECTED
USE MODE KEY
Problem: The screen waits for you to push the MODE
key. If any other key is pushed on the TRI-X controller,
the display will alternate between [NO FUEL SELECTED
USE MODE KEY] and [SELECT FUEL TYPE USE MODE
KEY].
Remedy: Push MODE key and select the type of fuel in
use.
HOPPER OPEN
FEED AUGER OFF
Problem: The hopper door has an interlock that stops the
auger from operating. This is to assure that no injuries
occur with the hopper open.
Remedy: Close hopper door.
Note: If the door remains open for an extended period
of time the fire will go out. Closing the door promptly
will eliminate the need to start the fire over.
COOL DOWN MODE
LOSS OF FIRE/OFF
Remedy: Wait a minimum of 30 seconds, push OFF key
until [SELECT FUEL TYPE USE MODE KEY] appears.
The normal start sequence will begin.
VACUUM FAULT
PUSH OFF/ON KEY
Problem: This message will be displayed if the door is
opened or the vacuum in the burn chamber is lost because
of a leak or the ash pan is removed for a long period of
time.
Remedy: TRI-X controller will instruct you when to push
the ON key to return to normal operation.
NOTE: If this problem persists, check the door seals
are in good condition on both the ash door and the
glass door.
COOL DOWN MODE
OVERTEMP SWITCH
RESET OVERTEMP
BUTTON / RESTART
Problem: The temperature of the exhaust has exceeded
a safe operating level and the stove will shutdown when it
has cooled to a safe level.
Remedy: The first action that should be taken when
seeing the alternating screens is to check all areas around
the stove for excessive heat. Causes for exceeding the
overtemp limit are as follows:
• Circulating air filter plugged.
• Excessive room temperature.
• Plugged circulating fan.
• Faulty circulating fan.
PUSH OFF/ON TO
RESTART STOVE
• Dirty heat exchanger.
Problem: These two screens are used to instruct you to
push the OFF/ON key because the fire has gone out. The
common reasons for this are:
• The fuel selected during the startup was not correct
and the feed rates are usually too much to sustain a
flame.
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CumberlandStoveWorks.com
Overtemp Reset Button
Page 27
INSTALLATION AND OPERATION MANUAL
MF3500G, MF3500S, MF3500B Models
6
36
29
25
30
23
22
50
32
49
12
Page 28
7
13
3
47
43
44
5
14
38
34
4
27
11
15
1
21
18
40
19
31
24
35
42
52
48
45
10
8
17
28
39
41
16
9
33
46
51
20
26
37
MAIN ASSEMBLY PARTS
CumberlandStoveWorks.com
800-345-6007
INSTALLATION AND OPERATION MANUAL
MF3500G, MF3500S, MF3500B Models
MAIN ASSEMBLY PARTS
KEY #
PART # DESCRIPTION
KEY #
PART # DESCRIPTION
1
710042 BASE
36
700193 plate, lower stove back
--
710020 FIREBOX
37
700195 panel, filter bracket
3
710000 GLASS DOOR ASSEMBLY
38
730031 insulation, hopper
4
700076 ROD, firePOT CLEANING
39
720034 fitting, barbed hose
5
710064 door handle assembly
40
700202 panel, upper baffle
6
700109 angle, right HOPPER SUPPORT
41
730021 gasket, exhaust vent
7
710008 foot
42
710072 hopper cover assembly
8
710051 electrical panel assembly
43
700163 shelf base, machined
9
700137 panel, right side
44
700144 panel, shelf
10
730010 gasket, chute
45
720020 switch, vacuum
11
710026 fire pot
46
730008 filter, circulating air
12
710052 top cover
47
700206 rod, heat exchanger cleaning
13
710053 ash pan assembly
48
710073 hopper switch assembly
14
700147 panel, strap
49
710071 circulating air duct assembly
15
700149 angle, left HOPPER SUPPORT
50
710070 exhaust manifold assembly
16
710057 intake pipe
51
710061 round vent
17
730020 gasket, intake flange
52
710065 hopper
18
720003 pin, dowel
--
8932 nut 1/4-20 hkpsbw zn
19
720010 pin, dowel
--
725017 nut 1/4-20 hkpsbw zn
20
700156 plate, stove back
--
21
700155 panel, left side
--
22
720038 decal, circ. fan speed
--
23
720039 knob, circ. blower speed
--
725005 screw 1/4-20 x 1/2 truss hd torx
24
700136 panel, floor strap
--
25
720043 terminal block, compression
725000 bolt 10-24 x 3/8 tbhms gr2 blk zn
f-t
26
720044 ac inlet-outlet, snap-in
--
725012 bolt 8-32 x 3/8 pphms gr2 zn f-t
27
700170 grill
--
725007 screw slhh sheet metal
28
710067 auger w/gear assembly
--
725010 glide, adjustable 5/16-18 x 1
29
720045 power cord
--
30
730013 controller
--
725015 screw 1/4 x 2 lag hh
31
730006 handle, ash door
--
725013 screw #6-20 x 3/4 pph zn
32
700185 plate, duct cover
--
700034 stud 10-24 x 3/4 stnls ft
33
700189 plate, vertical baffle
--
725016 screw #14 x 1/2 pth blk zn
34
720053 spring, cleaning rod
--
35
730015 gasket, inboard auger
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1501a bolt 5/16-18 x 3/4 hh gr5 zn
503 bolt 5/16-18 x 1-1/2 hh
63118 bolt 1/4-20 x 1/2 hhcs gr5 zn
509 bolt 1/4-20 x 1/2 slhwh zn f-t t/c
53611 nut 5/16-18 h gr5 zn
CumberlandStoveWorks.com
Page 29
INSTALLATION AND OPERATION MANUAL
MF3500G, MF3500S, MF3500B Models
GLASS DOOR PARTS
ASH PAN PARTS
10
1
5
4
4
6
3
3
2
5
9
7
8
2
KEY #
1
PART # DESCRIPTION
1
720000 GASKET, GLASS DOOR
2
720001 GASKET, MAIN DOOR GLASS
3
720002 GLASS
1
710035 ASH PAN
4
725000 BOLT 10-24 X 3/4 TBHMS GR2 BLK ZN
F-T
2
710055 ASH DOOR ASSEMBLY
3
730006 HANDLE, ASH DOOR
5
700000 DOOR, MAIN
4
725012 BOLT 8-32 X 3/8 PPHMS GR2 ZN F-T
6
700200 CLIP, GLASS
5
7
700113 SPACER, DOOR LATCH
725000 BOLT 10-24 X 3/8 TBHMS GR2 BLK ZN
F-T
8
710064 DOOR HANDLE ASSEMBLY
9
725011 BOLT 1/4-20 X 7/16 SH BLK ZN SHLDR
10
700223 PANEL, AIRWASH
Page 30
KEY #
PART # DESCRIPTION
CumberlandStoveWorks.com
800-345-6007
INSTALLATION AND OPERATION MANUAL
MF3500G, MF3500S, MF3500B Models
CIRCULATING AIR DUCT PARTS
5
4
2
3
1
KEY #
800-345-6007
PART # DESCRIPTION
1
700194 PANEL
2
720011 BLOWER
3
730014 GASKET
4
725007 SCREW #10 X 3/8 SLHH ZN
5
720063 DISCONNECT, FULLY INSULATED
FEMALE .250 X .032
CumberlandStoveWorks.com
Page 31
INSTALLATION AND OPERATION MANUAL
MF3500G, MF3500S, MF3500B Models
EXHAUST PARTS
5
4
2
8
7
1
3
6
KEY #
1
710069 EXHAUST MANIFOLD
2
720005 BLOWER, COMBUSTION
3
720050 SWITCH, ROLLOUT LIMIT
4
720015 SWITCH, SNAP DISC
5
Page 32
PART # DESCRIPTION
509 BOLT 1/4-20 X 1/2 SLHWH ZN F-T T/C
6
725014 SCREW 6-20 X 3/4 SHHSD ZN
7
710060 SQUARE VENT
8
725007 SCREW #10 X 3/8 SLHH ZN
CumberlandStoveWorks.com
800-345-6007
INSTALLATION AND OPERATION MANUAL
MF3500G, MF3500S, MF3500B Models
AUGER PARTS
1
2
3
8
10
4
5
9
6
7
KEY #
1
710066 AUGER HOUSING
2
710009 AUGER
3
730015 GASKET, INBOARD AUGER
4
700120 PANEL, TORQUE ARM
5
509 BOLT 1/4-20 X 1/2 SLHWH ZN F-T T/C
6
700033 COLLAR, AUGER COUPLING
7
720006 GEAR MOTOR
8
730022 BUSHING, AUGER
9
10
800-345-6007
PART # DESCRIPTION
K1038 SET SCREW 5/16-18 X 3/8 SCPF BLK
700025 PLATE, INBOARD AUGER
CumberlandStoveWorks.com
Page 33
INSTALLATION AND OPERATION MANUAL
MF3500G, MF3500S, MF3500B Models
ELECTRIC PANEL PARTS
5
3
1
6
4
2
10
7
11
8
9
KEY #
Page 34
PART # DESCRIPTION
1
700134 PANEL, ELECTRICAL
2
720012 RELAY, SOLID STATE
3
720013 POWER SUPPLY, 24VDC 7.5 W
4
720036 CONTROL, AC PHASE
5
720017 SOCKET, MECHANICAL RELAY
6
720022 RELAY, MECHANICAL
7
720065 POTENTIOMETER
8
720067 PLUG, COMPONENT 13-15
9
720068 PLUG, COMPONENT 4-12
10
720069 PLUG, COMPONENT 16-24
11
720070 PLUG, COMPONENT 1-3
CumberlandStoveWorks.com
800-345-6007
INSTALLATION AND OPERATION MANUAL
MF3500G, MF3500S, MF3500B Models
WIRING DIAGRAM
800-345-6007
CumberlandStoveWorks.com
Page 35
ARDISAM
.com
Visit www.ardisam.com and discover more innovations that will
benefit you throughout the year.
Cumberland Stove Works, Division of Ardisam, Inc.
1690 Elm Street; P.O. Box 666
Cumberland, Wisconsin 54829
800-345-6007 · Fax (715) 822-2223
E-mail: info@ardisam.com