9 5 0 0 P O R TA B L E T E L E P H O N E
USER’S GUIDE
2. Remove battery cover.
5. Charge the battery.
6. Attach the antenna.
4. Attach the battery compartment cover or optional cellular cassette.
3. Install the battery.
1. Insert the SIM card.
Getting Started
Recall last ten numbers dialed:
1. Press M until you see Phone Book, and then press O.
2. Press M to scroll to Last Ten Calls, and then press O to select.
3. Press M to scroll to Last Calls Made and then press O to select.
4. Press M to scroll to the number you are looking for.
5. Press O to place a call to that number.
1. Enter the phone number and then press I.
2. Press < to scroll to the desired memory type and then press O.
3. Press O to accept the number.
4. Enter a name, using 2-9 keys to enter letters and < to scroll
between letters. Press 2-9 as many times as necessary to reach
desired letter. When name is complete, press O.
5. Enter a three-digit location number, and then press O or
Press O to store the entry in the next empty memory location.
Recall a number from the phone book:
1. Press Q.
2. Enter the three-digit location number of the entry, and then press O.
3. Press O to call the displayed entry.
Add a number to the phone book:
Phone Book
E
1 Find Name
2 Check Signal
3 Call Voicemail
4 Show Battery Meter
5 Lock Phone Now
6 Turn Vibrate Alert On/Off
7 Read Messages
8 Register Now
Forwarding On/Off
9
Available from satellite mode only.
IRIDIUM
3. Press O to select.
Preferred, Cellular Always
or Satellite Always.
Switch modes:
1. Press M until you see Mode Selection, and then press O.
2. Press M to scroll to Cellular Preferred, Satellite Display your phone number:
Press Q #.
Unlock the phone:
Enter your 4-digit unlock code (supplied to you by your service provider).
Clear the entire display or exit the menu system:
Press and hold C.
Clear the last digit in the display or exit a submenu:
Press C.
Adjust ringer volume:
Press E and then the upper and lower volume keys on the side of the phone.
Adjust earpiece volume:
Press upper and lower volume keys on the side of the phone.
Special Features
Answer a call:
Extend and rotate the antenna, open the keypad cover, and then press O.
End a call:
Press C or close the keypad cover.
IRIDIUM
Basic Operation
Turn the phone's power on/off:
Press and hold S.
Place a call:
Extend and rotate the antenna, enter the phone number, and then press O.
9500 PORTABLE QUICK REFERENCE
Quick Access Menu
Antenna Lock
Release Button
Signal Strength
Indicator
Current State of
Service Indicator
Earpiece
Real Time
Clock
Volume
Keys
Display
Indicators
Battery Level
Indicator
Display
SIM Card
Eject
Special Keys
Alphanumeric
Keypad
Battery Compartment/
Cellular Cassette Port
Special Keys
Microphone
SIM Card
Port
Keypad
Cover
Accessory
Connector
Options Menu Quick Reference
M
Call Meters
Phone Book
Personal Numbers
Show Call Timers1
Last Ten Calls
Set Audible Call Timers1
My Phone Numbers
Set In-Call Display1
Lifetime Timer1,4
Fixed Dialing1
One-Touch Dial Settings
1
Mode Selection
Cellular Preferred
Cellular Always
Call Related Features
Satellite Preferred
Show Battery Meter1
Show Signal Strength
1
Pending Call Drop1
Call Forwarding1,3,5
Call Waiting1,5
Call Barring1,3,5
Satellite Always
Network Selection
Register Now1
Available Network3
Network Search3
Find New Network3
Messages Menu
Phone Setup
Call Voicemail1
Adjust Ring Volume1
Received Messages1,3
Ring or Vibrate1
Message Settings1
Set Ringer Tone1
Phone Lock1
Require SIM Card PIN1
Change SIM PIN2 Code1
Note: Unmarked features are available
in all modes.
1 Available from Satellite Mode.
2 Available from CDMA/AMPS Cellular Mode.
3 Available from GSM Cellular Mode.
4 Available in Extended Menu.
5 Network and subscription-dependent feature.
New Security Code1
Extended Menus1
Show Time and Date1,4
Set Time and Date1,4
Set Time Format1,4
Language Selection1,4
Select Key Pad Tones1,4
Phone Status1,4
Emergency Mapping2
International Mapping2
System Scan2
Change Number2
Welcome
The future of global telecommunications is here—a satellite telephone,
providing you with communication all over the world.
The company that brought you the world’s first commercially available
cellular phone has done it again! Motorola proudly introduces its
Satellite Series™ 9500 Portable Phone for the Iridium® system.
All Motorola wireless phones are designed and manufactured to meet
Motorola’s exacting specifications and world-class quality standards.
During development, our laboratory testing team took the durable
phone through rigorous durability tests including temperature,
humidity, shock, dust, vibration, and drop tests—and it still worked!
We’re confident that the phone you purchased meets your own
exacting standards.
Thank you for choosing Motorola, a global leader in communications
technology.
Enjoy your new Satellite Series™ 9500 Portable Phone!
Personal Communications Sector
600 North U.S. Highway 45
Libertyville, Illinois 60048
In the US & Canada: 1-888-839-4647
Outside the US & Canada (Toll-Free Global Number):
+1-8000-839-4647
Direct Dial: +1-847-523-1898
TTY Toll-Free Number: 1-888-390-6456
TTY (outside the United States): +1-847-523-1841
Monday through Friday7AM to 7PM (CST)
+ designates international dialing access code
,
, VibraCall, and Satellite Series are
registered trademarks of Motorola, Inc.
Iridium, the Iridium logo, and Iridium World Service are
registered trademarks and/or service marks of Iridium LLC.
©1998 Motorola, Inc.
Printed in U.S.A.
Contents
Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Guide Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Phone Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
The Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Original Satellite Series Accessories . . . . . . . . . . . . . . . . . . . . . .20
Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Attaching the Satellite Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . .26
What Is a SIM Card? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Installing the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Removing the Battery Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Checking the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Battery Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Installing the Cellular Cassette . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Using Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Using Your Phone Feature Overview . . . . . . . . . . . . . . . . . . . . . .42
Powering Up the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Holding the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Placing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
What’s My SIM Card Phone Number? . . . . . . . . . . . . . . . . . . . . . .50
Receiving Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Adjusting Earpiece Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Adjusting Ringer Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Using In-Call Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
In-Call Feature Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Muting a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Using Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Placing a Call on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Sending a Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Using the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Using the Options Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Using the Quick Access Menu . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Using The In-Call Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
iii
Managing the Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Entering the Phone Book Menu . . . . . . . . . . . . . . . . . . . . . . . . . .70
Phone Book Feature Overview . . . . . . . . . . . . . . . . . . . . . . . . . . .71
What’s on the Phone Book Menu? . . . . . . . . . . . . . . . . . . . . . . . .72
Organizing Your Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Storing Names and Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Entering Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Using Pauses in Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Using Phone Number Prefixes . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Recalling Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Calling, Modifying, or Erasing an Entry . . . . . . . . . . . . . . . . . . . . .85
Checking Phone Book Capacity . . . . . . . . . . . . . . . . . . . . . . . . . .86
Preventing Access to the Phone Book . . . . . . . . . . . . . . . . . . . . .87
Restricting Phone Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Viewing the Last Ten Numbers Dialed . . . . . . . . . . . . . . . . . . . . .93
Viewing and Modifying Phone Numbers . . . . . . . . . . . . . . . . . . . .94
One-Touch Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Using Calling Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Entering the Call Related Features Menu . . . . . . . . . . . . . . . . . . .98
Call Related Features Overview . . . . . . . . . . . . . . . . . . . . . . . . . .99
What’s on the Call Related Features Menu? . . . . . . . . . . . . . . . .100
Forward Calls When Unavailable . . . . . . . . . . . . . . . . . . . . . . . .102
Forward All Your Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Detailed Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Cancel All Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Showing the Battery Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Showing Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Deactivating Pending Call Drop Signal . . . . . . . . . . . . . . . . . . .112
Activating Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Restricting Calls with Call Barring . . . . . . . . . . . . . . . . . . . . . . . .114
Using Message Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Entering the Messages Menu . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Messages Services Feature Overview . . . . . . . . . . . . . . . . . . . .121
What’s on the Messages Menu? . . . . . . . . . . . . . . . . . . . . . . . . .122
Checking Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Storing Your Voicemail Number . . . . . . . . . . . . . . . . . . . . . . . . .125
Managing Your Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Accessing Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
iv
Customizing Phone Features . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Entering the Phone Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . .132
Phone Setup Feature Overview . . . . . . . . . . . . . . . . . . . . . . . . .133
What’s on the Phone Setup Menu? . . . . . . . . . . . . . . . . . . . . . . .134
Setting the Phone to Ring or Vibrate . . . . . . . . . . . . . . . . . . . . . .137
Setting the Ringer Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Setting the Keypad Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
Locking and Unlocking Your Phone . . . . . . . . . . . . . . . . . . . . . .140
Protecting the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Managing Other Security Settings . . . . . . . . . . . . . . . . . . . . . . .144
Managing Time and Date Settings . . . . . . . . . . . . . . . . . . . . . . .146
Activating Extended Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . .149
Selecting the Display Language . . . . . . . . . . . . . . . . . . . . . . . . .150
Managing Your Phone’s Settings . . . . . . . . . . . . . . . . . . . . . . . .151
Cellular Mode Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154
Accessing the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159
Entering the Network Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160
Network Feature Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161
What’s on the Network Menu? . . . . . . . . . . . . . . . . . . . . . . . . . . .162
Registering With the Satellite Network . . . . . . . . . . . . . . . . . . . .164
Cellular Mode (GSM) Settings . . . . . . . . . . . . . . . . . . . . . . . . . .165
Selecting a Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169
Entering the Mode Selection Menu . . . . . . . . . . . . . . . . . . . . . . .170
Mode Selection Feature Overview . . . . . . . . . . . . . . . . . . . . . . .171
What’s on the Mode Selection Menu? . . . . . . . . . . . . . . . . . . . . .172
Selecting a Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173
Selecting Satellite Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174
Timing Your Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177
Entering the Call Meters Menu . . . . . . . . . . . . . . . . . . . . . . . . . .178
Call Meters Feature Overview . . . . . . . . . . . . . . . . . . . . . . . . . . .179
What’s on the Call Meters Menu? . . . . . . . . . . . . . . . . . . . . . . . .180
Showing Call Timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181
Setting Audible Call Timers . . . . . . . . . . . . . . . . . . . . . . . . . . . .183
Showing the In-Call Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .185
Show the Lifetime Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .186
Customizing the Menu System . . . . . . . . . . . . . . . . . . . . . . . . . . .187
Personalizing the Options Menu . . . . . . . . . . . . . . . . . . . . . . . . .188
Personalizing the Quick Access Menu . . . . . . . . . . . . . . . . . . . .190
v
Menu Quick Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191
Phone Book Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .192
Call Related Features Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . .194
Messages Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .196
Phone Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .198
Network Selection Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200
Network Selection Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .201
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Patent Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
vi
Safety Information
Exposure to Radio Frequency Signals
Your wireless handheld portable telephone is a low power radio
transmitter and receiver. When it is ON, it receives and also sends out
radio frequency (RF) signals.
International agencies have set standards and recommendations for
the protection of public exposure to RF electromagnetic energy.
•
International Commission on Non-Ionizing Radiation Protection
(ICNIRP) 1996
•
Verband Deutscher Elektrotechniker (VDE) DIN-0848
•
United States Federal Commission, Radio Frequency Exposure
Guidelines (1996)
•
National Radiological Protection Board of the United Kingdom,
GS 11, 1988
•
American National Standards Institute (ANSI) IEEE. C95.1-1992
•
National Council on Radiation Protection and Measurements
(NCRP). Report 86
•
Department of Health and Welfare Canada. Safety Code 6
These standards are based on extensive scientific review. For
example, over 120 scientists, engineers, and physicians from
universities, government health agencies, and industry reviewed the
available body of research to develop the updated ANSI Standard.
The design of your phone complies with these standards when used
normally.
Antenna Care
Use only the supplied or an approved replacement antenna.
Unauthorized antennas, modifications, or attachments could damage
the phone and may violate local agency regulations.
Safety Information
7
Phone Operation
NORMAL POSITION: Hold the phone as you would any other
telephone. Make sure the antenna is extended fully and rotated to
either the left or right detente. The antenna should be vertical to the
ground and have a clear view of the sky.
TIPS ON EFFICIENT OPERATION: For your phone to operate most
efficiently:
•
Extend and rotate your antenna fully.
•
Make sure the antenna has a clear view of the sky.
•
Do not touch the antenna unnecessarily when the phone is in
use. Contact with the antenna affects call quality and may cause
the phone to operate at a higher power level than otherwise
needed.
Batteries
Caution: All batteries can cause property damage, injury or burns if a
conductive material, such as jewelry, keys or beaded chains, touches
exposed terminals. The material may complete an electrical circuit and
become quite hot. To protect against such unwanted current drain,
exercise care in handling any charged battery, particularly when
placing it inside your pocket, purse or other container with metal
objects. When the battery is detached from the phone, your batteries
are packed with a protective battery cover; please use this cover for
storing your batteries when not in use.
Driving
Check the laws and regulations on the use of wireless telephones in the
areas where you drive. Always obey them. Also, if using your phone
while driving, please:
•
Give full attention to driving -- driving safely is your first
responsibility;
•
Use hands-free operation, if available;
•
Pull off the road and park before making or answering a call if
driving conditions so require.
Electronic Devices
Most modern electronic equipment is shielded from RF signals.
However, certain electronic equipment may not be shielded against the
RF signals from your wireless phone.
8
Safety Information
Pacemakers
The Health Industry Manufacturers Association recommends that a
minimum separation of six (6) inches be maintained between a
handheld wireless phone and a pacemaker to avoid potential
interference with the pacemaker. These recommendations are
consistent with the independent research by and recommendations of
Wireless Technology Research.
Persons with pacemakers:
•
Should ALWAYS keep the phone more than six inches from their
pacemaker when the phone is turned ON;
•
Should not carry the phone in a breast pocket;
•
Should use the ear opposite the pacemaker to minimize the
potential for interference;
•
If you have any reason to suspect interference is taking place,
turn your phone OFF immediately.
Hearing Aids
Some digital wireless phones may interfere with some hearing aids. In
the event of such interference, you may want to consult your hearing
aid manufacturer to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the manufacturer
of your device to determine if they are adequately shielded from
external RF energy. Your physician may be able to assist you in
obtaining this information.
Turn your phone OFF in health care facilities when any regulations
posted in these areas instruct you to do so. Hospitals or health care
facilities may be using equipment that could be sensitive to external RF
energy.
Vehicles
RF signals may affect improperly installed or inadequately shielded
electronic systems in motor vehicles. Check with the manufacturer or its
representative regarding your vehicle. You should also consult the
manufacturer of any equipment that has been added to your vehicle.
Posted Facilities
Turn your phone OFF in any facility where posted notices so require.
Safety Information
9
Aircraft
Airline regulations prohibit using your phone while in the air.
Switch OFF your phone before boarding an aircraft.
Blasting Areas
To avoid interfering with blasting operations, turn your phone OFF when
in a blasting area or in areas posted:
•
Turn off two-way radios.
•
Obey all signs and instructions.
Potentially Explosive Atmospheres
Turn your phone OFF and do not remove your battery when you are in
any area with a potentially explosive atmosphere. Obey all signs and
instructions. Sparks from your battery in such areas could cause an
explosion or fire resulting in bodily injury or even death.
Areas with a potentially explosive atmosphere are often but not always
clearly marked. They include, but are not limited to: fueling areas such
as gasoline stations; below deck on boats; fuel or chemical transfer or
storage facilities; areas where fuel odors are present (for example, if a
gas/propane leak occurs in a car or home); areas where the air
contains chemicals or particles, such as grain, dust, or metal powders;
and any other area where you normally would be advised to turn off
your vehicle engine.
For Vehicles Equipped with an Air Bag
An air bag inflates with great force. DO NOT place objects, including
both installed or portable wireless equipment, in the area over the air
bag or in the air bag deployment area. If in-vehicle wireless equipment
is improperly installed and the air bag inflates, serious injury could
result.
10
Safety Information
Overview
This chapter provides an overview of your new satellite phone.
What You’ll Learn
•
overview of the user’s guide
•
overview of the satellite phone
•
overview of the phone’s indicators
•
overview of the original Satellite Series™ accessories
Overview
11
Guide Overview
Understanding the Guide
Modes
Throughout this guide there are features that apply only to satellite
mode and features that apply only to cellular mode (when you have an
optional Cellular Cassette installed). For information on switching
modes, see “Selecting a Mode” on page 169.
These conventions alert you to these features.
+—This symbol next to a feature name indicates that your phone must
be in satellite mode to access it.
r—This symbol next to a feature name indicates that your phone must
be in cellular mode to access it.
In addition look for the labels “Satellite Mode” or “Cellular Mode” in
the margins for information related to each mode.
Key Presses
Key presses are represented in this guide using symbols so that you
may locate and use the required sequence quickly. A sequence of key
presses may be shown as follows:
MOC
This means you should press M followed by O and then C, in
sequence, not simultaneously.
Prompts and Messages
Your phone responds to key presses by displaying either a prompt that
guides you to the next action or a message confirming that your action
is complete. Prompts and messages are represented in this guide in
LCD style, for example: Enter PIN or Completed.
Tips
In the margins of your guide are useful hints and ways to improve your
phone’s performance.
12
Overview
What’s in the Guide?
As you explore your 9500 Portable Phone, use this guide to see what
key to press and what happens when you press it. Here is what you’ll
learn in each chapter:
Chapter
Description
Getting Started
In this chapter, we’ll show you how to install and charge
your battery. Turn to page 25 to get started.
Using Your Phone
How do you make your first phone call? We’ll answer
this and more in this section. Go to “Using Your Phone”
on page 41 for more information.
Using the Menus
Turn to page 63 to learn about how to use the menu
system. This chapter teaches you how to navigate the
menu system.
Managing the Phone Turn to page 69 to learn how to make the most of your
Book
phone’s built-in Phone Book.
Using Calling
Features
If you subscribe to Call Barring, or Call Forwarding,
turn to page 97 to learn how to use these network
features and more.
Using Messaging
Services
Did you know that you can be notified of voicemail or
receive numeric and text messages through your
Personal Mailbox? Turn to page 119.
Customizing Phone
Features
Learn how to customize your phone’s features in this
chapter. Go to page 131.
Accessing the
Network
Turn to page 159 to learn how to register with the
satellite or cellular network, depending on your mode.
Switching Modes
If you have a Cellular Cassette installed in your
portable phone, you can switch between cellular mode
and satellite mode. See page 169.
+ Timing Your Calls
View the time of your last call or set your phone to
remind you after you’ve been talking for a certain
amount of time. Go to page 177.
+ Customizing
Menus
Once you are familiar with the features in your menus,
you can then begin to customize your menus to more
closely fit your needs. See page 187.
Overview
13
Phone Overview
Antenna Lock
Release Button
Current
State of
Service
Indicator
IRIDIUM
Earpiece
Signal Strength
Indicator
Volume
Keys
Display
Indicators
Real Time
Clock
x 12:00 q
Battery Level
Indicator
Display
o
ln
mk
SIM Card
Eject
Special Keys
Alphanumeric
Keypad
Battery
Compartment/
Cellular
Cassette
Connector
Special Keys
Microphone
SIM Card
Port
Keypad
Cover
14
Overview
Accessory
Connector
Special Keys
Key
Function
S
turns the phone’s power on and off
?
displays messages
O
selects menu settings or options, or initiates and answers calls
I
stores numbers in the phone book
Q
recalls numbers from the phone book
E
enters the Quick Access Menu when you are in satellite mode
M
enters the Options Menu and scrolls forward through menu features
C
clears characters from the screen or exits the Options Menu
<
scrolls through the menu features
Volume Keys
The Volume keys are on the side of the phone. They adjust earpiece
and ringer volume. For information on adjusting your volume, see
page 53.
SIM Card Eject
The SIM card eject button is on the side of your phone. See “Remove
the SIM Card” on page 28.
Satellite Antenna
When you are in satellite mode, to answer calls, make calls, and access
satellite services, make sure the antenna is rotated up to either the left
or right detente and fully extended. You can receive calls without
extending and rotating the antenna, but you must do so to answer the
call. Remember, the antenna must have a clear view of the sky.
When you are in cellular mode you do not need to extend or rotate the
satellite antenna.
Overview
15
Satellite Antenna Lock Release Button
This button is located on the top of the phone. When you push this
button, it releases the antenna so you can use the satellite phone with
the 9570 Portable Dock or attach the Auxiliary Antenna. You may also
want to remove the antenna if you spend a lot of time in cellular mode.
Cellular Cassette Connector
Insert an optional Cellular Cassette onto the back of the phone. The
Cellular Cassette connector is located underneath the battery
compartment cover next to the battery. The Cellular Cassette interfaces
with your 9500 Portable Phone so that you can use it on the local
cellular network.
Keypad Cover
Rotate and extend the antenna and open the keypad cover to answer
an incoming call in satellite mode. If you are in cellular mode, you can
just open the keypad cover to answer a call. Close the keypad cover to
end a call. When the keypad cover is closed, the exposed keys on the
keypad are inactive.
The Display
Your phone’s Liquid Crystal Display (LCD)
displays as many as four rows of 16 characters.
When your phone has been idle a few seconds,
the display’s backlight is turned off.
12:00
ABC123
The LCD on your phone may respond slowly to key presses in
extremely cold temperatures. This is normal and does not affect the
phone operation in any way.
Accessory Connector
This connector, located on the bottom of the phone, provides the
connection for an external power supply.
16
Overview
The Indicators
Current State of Service Light
The current state of service light is located at the top of your phone.
With the keypad cover closed, this LED status indicator provides
information on your phone’s current state of service depending on your
current mode.
If the LED is...
Then in satellite mode...
Then in cellular mode...
Alternating
red and green
A call is incoming.
A call is incoming.
Flashing green
You are receiving a signal
from the Iridium satellite
network. You can place and
receive calls.
You are receiving a
signal from the cellular
network. You can place
and receive calls.
Flashing yellow
Your phone was not
successful in registering
with the satellite network
and cannot receive
incoming calls. Try again in
a few minutes.
You are roaming.
Flashing
yellow and red
Your SIM card may be
You will not see this
inserted incorrectly, may not
indicator in cellular
be inserted, or you may be
mode.
in a restricted area.
Flashing red
Service is not available.
This means that service
is not available, your SIM
card is inserted
incorrectly or not at all,
or you may be in a
restricted area.
Overview
17
Display Indicators
Indicator
Description
rx
Signal Strength Indicator indicates the strength of the
signal from the network. The more segments displayed
in the bar graph, the stronger the signal.
When you are in satellite mode, you can also check the
strength of the signal at any time through the menu. See
page 111.
q
Battery Charge Indicator indicates the strength of the
battery charge. The more segments displayed, the
greater the battery charge.
When you are in satellite mode, you can also check the
strength of the charge at any time through the menu.
See page 110.
12:00
Real Time Clock Indicator displays the time in either
12-hour or 24-hour format when you are in satellite
mode. For more information, see page 147.
o
Message Indicator appears when you receive a new
message when you are in satellite mode or in GSM
cellular mode. It flashes when the SIM card is full. See
“Accessing Messages” on page 128.
+
18
Overview
Satellite Mode Indicator appears when your phone is in
satellite mode. See “Selecting a Mode” on page 169.
Indicator
Description
n
Home System Indicator appears when you are in your
home cellular system (when you have the appropriate
Cellular Cassette inserted) or when the phone has
successfully registered with the Iridium satellite system.
l
Roam Indicator appears when you are roaming on a
cellular system (when you have the appropriate Cellular
Cassette inserted). This indicator does not appear when
the phone is in satellite mode.
m
No Service Indicator appears when your phone is not
capable of placing or receiving calls.
k
In Use Indicator appears when a call is in progress.
s
Scroll Bar appears on the right of the display when you
are in a menu. The button on the scroll bar indicates
where you are in the list.
z
Check Mark indicates a menu item is currently selected.
B...K
+ Quick Access Menu Icons allow you to easily
identify Quick Access features as you scroll through the
Quick Access Menu when you are in satellite mode.
Overview
19
Original Satellite Series Accessories
Product appearance and specifications are subject to change without
notice.
AC Travel Charger with International Plug Kit
The AC Travel Charger with
International Plug Kit provides rapid
charge for optimal performance and
can be used to power the phone when
the battery is depleted.
•
Includes four international plug
adapters for use in Europe,
Australia, India, and the United
Kingdom
•
May be used with both 9500
Portable Phone and Desktop
Charger
•
Allows use of 9500 Portable Phone
while recharging the battery
•
Convenient self-storing cord
•
Charges StarTAC™ wireless phone
when used with optional StarTAC
Adapter
Desktop Charger
The versatile, user-friendly Desktop Charger features two charger
pockets to provide multiple rapid charging options.
20
•
Front pocket charges
9500 Portable Phone or StarTAC
wireless phone with batteries
attached (with included plastic
insert)
•
Back pocket charges any
Motorola Satellite Series or StarTAC wireless phone battery
•
Rapid 3-hour charge time for standard battery
•
At-a-glance LED indicator lights show current charging status
for each charging pocket
•
Requires AC Travel Charger or Auto Accessory Adapter
Overview
Solar Charger
Efficient, easy-to-use Solar Charger helps
keep you in communication even in remote
areas or locations with limited, erratic, or
no power service.
•
Uses solar power to recharge
batteries or extend talk time
•
Convenient, built-in stand allows
angle adjustment
•
Easy-to-read LCD metering system indicates optimal positioning
of charging module for best performance
•
Controller provides proper voltage by regulating energy flow
between Solar Charger and phone
•
Convenient, self-storing cable connector
Auto Accessory Adapter
Restores full battery power for 9500 Portable
Phone operation or Desktop Charger
functions from any operating vehicle (using
standard 12-volt accessory port)
•
Make and receive phone calls using
the Auto Accessory Adapter for
direct power when batteries are
depleted
•
Recharge battery while using Desktop Charger or attached to
9500 Portable Phone
•
Charges StarTAC wireless phone with optional StarTAC Adapter
Overview
21
Batteries
Standard Capacity Lithium Ion Battery
•
•
Provides up to 2 hours of talk time or 16
hours of standby time*
Weighs 2.3 ounces/66 grams
High Capacity Lithium Ion Battery
•
•
Provides up to 3.2 hours of talk time or 24
hours of standby time*
Weighs 3.4 ounces/98 grams
Ultra High Capacity Lithium Ion Battery
•
•
*
Provides up to 5.5 hours of talk time or 48
hours of standby time*
Weighs 7 ounces/200 grams
All talk and standby times are approximate and depend on network configuration, signal
strength and the features selected.
StarTAC Adapter
Extend your communication options using
the StarTAC Adapter to charge StarTAC
wireless phones via the Auto Accessory
Adapter or the AC Travel Adapter.
22
Overview
Portable Auxiliary Antenna
From one car to another, this compact pocketsized antenna with convenient magnetic
mount goes in every vehicle you do to provide
improved reception.
•
use with the 9500 Portable Phone
•
reliable magnetic mount, ceramic
patch antenna
•
attached 1.5-meter cable
Antenna Adapter
Provides required external antenna connection to 9500
Portable Phone or 9570 Portable Dock and is compatible
with the Portable Auxiliary Antenna.
Carry Accessories
Leather Holster
This high-quality leather case helps
protect the phone. It has a removable
belt clip and a lanyard wrist strap.
Lanyard Wrist Strap
The lanyard wrist strap is made of
nylon. It provides a convenient way to
carry your phone.
Overview
23
Cellular Cassettes
Cellular Cassettes are modules that when
attached to the 9500 Portable Phone
supports various terrestrial or land-based
cellular systems. With an attached Cellular
Cassette, you can make and receive calls in
various cellular modes, assuming service
subscription and coverage are available.
Cellular Cassettes create an innovative
blend of cellular and satellite technology in
one phone.
•
When attached to the back of the 9500 Portable Phone, Cellular
Cassettes enable dual mode satellite and cellular operation.
•
Cellular Cassettes are designed to give you one flexible product
that enables communication compatibility in areas that support
cellular service in conjunction with satellite service.
•
Cellular Cassettes enable flexible usage of cellular technologies
and provide call delivery compatibility in areas that support
cellular service.
9570 Portable Dock
The Satellite Series 9570
Portable Dock enables the
9500 Portable Phone
operation in a flexible
configuration using either the
available AC/DC line power or
auto accessory adapter:
*
24
•
Fixed unit for in
building usage
(Requires use of
external antenna)
•
Charges 9500 Portable
Phone while docked
•
Auxiliary SIM Card for shared-use environment
•
Lightweight Passive Handset for private communications
•
Speakerphone for teleconferencing
Product appearance and specifications are subject to change without notice.
Overview
Getting Started
Getting started with your new satellite phone is easy. Just charge your
new batteries and insert your phone’s SIM (Subscriber Identity Module)
card. This chapter tells you how.
What You’ll Learn
•
attaching the antenna
•
installing and charging your battery
•
installing and using your SIM card
•
installing your optional Cellular Cassette
Keep in Mind: If you see a + next to a feature, the phone must be in
satellite mode. If you see a r next to a feature, the phone must be in
cellular mode. See “Selecting a Mode” on page 169 to change modes.
Getting Started
25
Attaching the Satellite Antenna
Attach the Antenna
1. Attach the antenna in the down position.
2. Press and hold the button in at the top of the
phone.
3. Push the antenna until it clicks into place
and release the button.
3.
2.
Remove the Antenna
You may want to remove the satellite antenna to
attach an auxiliary antenna, place the portable
phone in the 9570 Portable Dock, or if you spend
the majority of your time in cellular mode.
1. Remove the antenna in the down position.
2. Press in the button at the top of the phone.
3. Remove the antenna.
2.
26
Getting Started
3.
What Is a SIM Card?
Your SIM card (Subscriber Identity Module) is a
smart card that contains your phone number,
service details, and memory for storing Phone Book
entries and messages. If you don’t have your
phone, you can insert your SIM card into a friend’s
phone and make use of your personal wireless
service.
Keep in Mind: Your phone has limited functionality
without the SIM card.
GSM SIM Card Capability
If you already have a GSM SIM card and your
service provider has a roaming agreement with the
Iridium satellite system, you can use it in your
satellite telephone. You need an optional Cellular
Cassette to access your local cellular/PCS service.
Keep in Mind: If you are using a GSM SIM card, you
may not have access to certain features that are
specific to the Iridium satellite system, and vice
versa.
SIM Card Protection
Keep your SIM card in your wallet or purse when
you’re not using it. This helps keep your personal
information secure and gives you access to your
service even if you don’t have your phone. If you
forget your phone, insert your SIM card into a
friend’s phone to access your personal service.
Caution: Avoid bending, scratching, or exposing
your card to static electricity, water, or dirt.
Getting Started
27
Installing the SIM Card
Make sure your phone is powered off before
inserting or removing the SIM card. If you don’t, you
may damage the memory on your SIM card.
Insert the SIM Card
Tip: Make
sure the side
with the gold
plate is facing
up.
1. Turn your phone off by pressing and
holding the S key.
2. Insert the SIM card into the slot at the base
of the phone.
2.
Remove the SIM Card
1. Turn your phone off by pressing and
holding the S key.
2. Slide the release button toward the base of
the phone.
3. Pull the SIM card out.
2..
3.
28
Getting Started
Removing the Battery Covers
Your new batteries are shipped uncharged and
fitted with protective covers.
Save the covers for storing and carrying unused
batteries. The covers prevent metal objects from
contacting both battery terminals, reducing the risk of
injury, or damage from a battery short circuit.
Remove the Battery Safety Cover
1. Press in the release latch.
2. Continue pushing in and upwards until the
battery slips free from its cover.
Attach the Battery Safety Cover
1. Lower the side opposite the latch into the
cover.
2. Slip the side with the release latch down
until it clicks.
Getting Started
29
Installing the Battery
Insert the Battery
Keep in Mind: Insert only Motorola-approved
batteries in your phone. If you insert an unapproved
battery you will see Invalid Batt. You are able to
discharge the battery, but you cannot recharge it.
1. Remove or rotate the satellite antenna
before installing the battery. (See “Attaching
the Satellite Antenna” on page 26.)
Tip: The
battery
compartment
is located on
the back of
the phone.
2. Press and hold the release latch at the top
of the battery compartment cover.
3. Pull the cover upward, and then remove it
from the phone.
2.
3.
4. Insert the battery, bottom-end first, into the
compartment, and then press the battery
downward until it clicks into place.
4.
30
Getting Started
5. Insert the bottom end of the compartment
cover into the slots at the end of the
compartment.
6. Snap the cover down into place.
5.
6.
If you have an optional Cellular Cassette go to
“Installing the Cellular Cassette” on page 39.
Getting Started
31
Remove the Battery
1. Remove or rotate the satellite antenna
before removing the battery. (See “Attaching
the Satellite Antenna” on page 26.)
Tip: The
battery
compartment
is located on
the back of
the phone.
2. Press and hold the release latch at the top
of the battery compartment cover.
3. Pull the cover upward, and then remove it
from the phone.
2.
3.
4. Press and hold the release latch at the top
of the battery.
4.
32
Getting Started
5. Pull the battery upward and out of the
phone.
5.
6. Insert the bottom end of the battery
compartment cover into the slots at the end
of the compartment.
7. Snap the cover down into place.
6.
7.
8. Replace the battery cover. See “Attach the
Battery Safety Cover” on page 29.
Getting Started
33
Charging the Battery
Any battery that hasn’t been used for a month or
more—including new batteries—should be charged
for about 3–4 hours before use.
With the Desktop Charger
You can use the front pocket of the Desktop
Charger to charge a battery attached to a phone.
You can also charge a spare battery in the rear
pocket. The front pocket charges first, then the
charger switches to the rear pocket.
To charge:
1. Connect the Travel Charger to the Desktop
Charger.
2. Plug the Travel Charger into the appropriate
power source.
3. Insert your phone with a battery attached.
4. Insert a spare battery in the rear pocket, if
desired.
34
Getting Started
With the Internal Charger
A battery charger is built right into your phone.
Using either the Travel Charger or Auto Accessory
Adapter, you can plug the handset directly into a
power source to charge the attached battery.
1. Connect the Travel Charger or Auto
Accessory Adapter to the phone.
2. Plug the Travel Charger or Auto Accessory
Adapter into the appropriate power source.
The phone beeps, flashes the q indicator,
and displays Charging Battery:
Charging
Battery
3. If the phone is powered on, press S twice to
place the phone in charge-only mode.
If the phone is powered off, it automatically
enters charge-only mode.
Keep in Mind: You can still place and answer calls
while using the internal charger. If you wish to place
or answer a call:
Press S to exit charge-only mode and
return to normal operation.
Remember that talking on the phone uses
power, so charging takes more time.
Getting Started
35
Checking the Battery
Low Battery Warning
When the battery level is low and only a few minutes
of talk-time remains, your phone signals you in two
ways:
appears on the display.
•
Low Battery
•
A warning tone (two double beeps) sounds.
Keep in Mind: To help maintain the best battery and
phone performance, recharge your battery as soon
as possible after you receive the low battery
warning.
+ Check Battery Power Status
Satellite
Mode
To check your phone’s power status:
1. Press M, and then press < to scroll to
Call Related Features.
2. Press O to select.
3. Press < to scroll to Show Battery
and then press O to select.
Meter,
You will see the battery charge level:
12:00
BATTERY
Low Charge
12:00
BATTERY
Full Charge
The display shows a fuel gauge. The more
segments filled, the greater your battery’s
charge.
36
Getting Started
One of the following messages may also appear:
Message
Description
Not
Available
The battery meter doesn’t appear
because a battery is not installed;
the phone is operating from external
power.
Charging
Battery
The battery is being charged:
•
If the phone is powered on, the
q indicator flashes.
•
If phone is powered off, the
q indicator does not appear.
Fast Charge
Completed
The battery has completed
charging. The q indicator stops
flashing.
Invalid
Batt.
You have an unapproved battery
inserted in your phone. You are able
to discharge the battery, but you
cannot recharge it.
4. Press and hold C to exit.
You can only view the detailed battery meter while
you are in satellite mode.
Cellular
Mode
Getting Started
37
Battery Information
For Maximum Battery Life
Caution: To prevent injuries or burns, do not allow
metal objects to contact or short circuit the battery
terminals.
To ensure that you enjoy maximum battery life and
use your battery to its fullest capacity:
•
Always use Motorola-approved battery
chargers.
•
Always use Motorola-approved batteries
(Standard, High Capacity, Ultra High
Capacity battery)
•
Maintain the battery at or near room
temperature when charging.
•
When you don’t plan on using a particular
battery for a while, store the battery
uncharged in a cool, dark, and dry place.
•
To prolong the life of your batteries, avoid
exposing them to temperatures below -30°C
(-22°F) or above 60°C (140°F).
•
Always take your phone with you when you
leave your car.
•
Use either the Standard or High Capacity
battery when the Cellular Cassette is
installed; the Ultra High Capacity battery
does not fit when the Cellular Cassette is
installed.
To Dispose of Batteries
To dispose of batteries, check with your local
recycling center for a battery recycler near you.
Never dispose of batteries in fire.
38
Getting Started
Installing the Cellular Cassette
Insert the Cellular Cassette
A Cellular Cassette is an optional module that
attaches to your satellite phone to allow it to work
with land-based cellular systems.
1. Remove or rotate the satellite antenna
before installing the Cellular Cassette. (See
“Attaching the Satellite Antenna” on
page 26.)
2. Press and hold the release latch at the top
of the battery compartment cover.
3. Pull the cover upward, and then remove it
from the phone.
2.
3.
Tip: The
phone
switches
between
satellite mode
and cellular
mode based
on your
preferences.
See
“Selecting a
Mode” on
page 169.
4. Insert the cellular cassette, bottom-end
first, into the compartment on top of the
battery.
5. Press the cassette downward until it clicks
into place.
4.
5.
Tip: You
cannot use
the Ultra High
Capacity
battery when
the Cellular
Cassette is
installed.
6. Save the battery compartment cover for
future use.
Getting Started
39
Remove the Cellular Cassette
1. Remove or rotate the satellite antenna
before removing the Cellular Cassette. (See
“Attaching the Satellite Antenna” on
page 26.)
2. Press and hold the release latch at the top
of the cellular cassette.
3. Pull the cassette upward, and then remove
it from the phone.
2.
3.
4. Insert the bottom end of the battery
compartment cover into the slots at the end
of the compartment.
5. Snap the cover down into place.
4.
5.
If your phone was powered on when you
removed your Cellular Cassette, you will see
Cassette Removed in your display for a few
moments.
40
Getting Started
Using Your Phone
Read this section to learn how to get up and running with your new
satellite phone.
What You’ll Learn
•
turning the phone’s power on and off
•
holding the phone
•
placing and receiving calls
•
determining your own phone number
Keep in Mind: If you see a + next to a feature, the phone must be in
satellite mode. If you see a r next to a feature, the phone must be in
cellular mode. See “Selecting a Mode” on page 169 to change modes.
Using Your Phone
41
Using Your Phone Feature Overview
Your feature selection varies depending on your mode setting. The
table below shows the features available in each mode. See “Selecting
a Mode” on page 169 for more information on changing modes.
Feature
Satellite
GSM
CDMA/AMPS
Adjust Earpiece and Ringer Volume
•
•
•
Automatic Redial
•
Call a Number Embedded in a
Message
•
Dial a Number
•
•
•
Dial a Number from the Phone Book
•
•
•
Dial Numbers with Pauses
•
•
•
Dial Special Characters
•
•
•
End a Call
•
•
•
Make an Emergency Call
•
•
•*
Make an International Call
•
•
•*
Multiple Key Answer
•
•
•
Pending Call Drop
•
Personal Mailbox
•
•
Power Up the Phone
•
•
•
Receive a Call
•
•
•
Redial Last Number Called
•
•
•
Set to Ring or Vibrate
•
Standby Mode
•
•
•
Unanswered Call Message
•
What’s My Phone Number
•
•
•
* You must set this feature up first in the Phone Setup Menu.
SP Your service provider may have similar or additional features.
42
Using Your Phone
Powering Up the Phone
Turn the Power On and Off
To turn your phone’s power on:
1. Insert your SIM card. (See “Insert the SIM
Card” on page 28.)
2. Open the keypad cover to expose the
keypad.
3. Press and hold S to turn the phone on and
off.
When you turn your phone’s power on, it
performs a self test to let you know it’s
operational. You may see a number of other
power-on messages (see below).
When the m indicator disappears and the
n appears, you are ready to start calling.
Power-On Messages
Once your phone is powered on, you may see:
Message
Description
Searching...
The phone is attempting to establish
communications with the satellite or
cellular network (depending on your
mode). See “Accessing the Network”
on page 159 for more information.
Rotate
Antenna
or
Orient
Antenna
You also hear a tone when you see
these messages. Extend the antenna
upward and make sure you have a
clear view of the sky to continue
registering.
Registering
Your phone is registering with the
network. When the process is
complete, you will see Registered.
See “Accessing the Network” on
page 159 for more information.
Enter Phone
Unlock Code
Your phone was locked after the last
use. Enter your four-digit unlock code
and press O to proceed. See
“Locking and Unlocking Your Phone”
on page 140 for more information.
Using Your Phone
43
Message
Description
Enter PIN
Enter the four- to eight- digit SIM card
PIN provided by your service provider
and press O to proceed. See
“Protecting the SIM Card” on
page 142 for more information.
Invalid
You have an unapproved battery
inserted in your phone. You are able
Batt.
to discharge the battery, but you
cannot recharge it.
Insert Card
Power off your phone; make sure your
SIM card is inserted completely; and
then power your phone on again.
Insert
Cassette
This message indicates that you are in
a mode that requires a Cellular
Cassette and the phone cannot find
one. Either insert a Cellular Cassette
or switch to Satellite Always mode.
See “Selecting a Mode” on page 169
for more information.
Check Card
This message indicates that the SIM
card is damaged or inserted the
wrong way.
Check
Cassette
This message indicates that the
Cellular Cassette is damaged or
inserted the wrong way.
Blocked
If the SIM card PIN code or PIN2 code
is incorrectly entered three times in a
row, your phone becomes blocked.
See page 143 for information on
unblocking it.
Bad Card
See Supplier
Your SIM card has been damaged or
incorrectly issued. Contact your
service provider for information.
Standby
To conserve energy, your phone may turn off its
backlight when you haven’t pressed a key for a
several seconds. The light reappears the next time
you press a key.
44
Using Your Phone
Holding the Phone
1. Extend the antenna by pulling out on the
end of it in the down position.
2.
1.
2. Rotate the antenna to either the left or right
detente (the antenna will stop here).
IRIDIUM
Left Detente
IRIDIUM
Right Detente
When talking on the phone, the antenna
should be vertical to the ground.
3. Make sure the antenna has a clear view of
the sky.
Using Your Phone
45
Placing Calls
To place a call, your phone must be powered on,
have a SIM card inserted, be unlocked, and be in
contact with the satellite or cellular network
(depending on your mode). See “Accessing the
Network” on page 159 for network information.
Dial a Number
1. FIRST, rotate and fully extend the satellite
antenna if you are in satellite mode. See
“Holding the Phone” on page 45.
Tip: If you
make a
mistake,
press C
once to delete
the last digit,
or press and
hold C to
clear all
digits.
2. Open the keypad cover to expose the
keypad.
3. Enter the number using the digit keys. As
soon as you begin entering digits, you will
see Call?.
When you are in satellite mode, you must
enter the phone number in international
format: [international access code or +]
[country code] [phone number]
4. Press O. You will see Calling followed by
the number you dialed.
Tip: The
international
access code
from the
satellite
network is 00
or +.
You will see either the flashing message
or the flashing messages Calling,
followed by Registering, and the phone will
play a series of setup tones.
Calling
if the call connects and is answered, Connected will
appear on the display for a few seconds, followed
by End Call?. If the call does not connect, you may
see one of the following messages:
Message
Description
Rotate Antenna
Orient Antenna
Make sure the antenna is fully
extended and rotated upward
and has a clear view of the sky.
Call Failed
System Busy
Weak Signal
The phone is unable to access
the network. Try again in a few
minutes.
Redial?
See “Automatic Redial” page 47.
Restricted Area
46
Using Your Phone
International Dialing
To make an international phone call:
1. Press and hold 0.
After a few seconds the international dialing
prefix + appears in the display. This allows
you to call from any country without knowing
the local international access code.
2. Enter the country code followed by the
phone number. The country code follows the
conventional format.
Keep in Mind: If you are in CDMA/AMPS cellular
mode, you must set up the international prefix
mapping in order for this feature to work. See
page 155 for more information.
+ Automatic Redial
If the number or your network is busy, you will see
Redial? for five seconds.
Satellite
Mode
Press O to redial the number automatically.
Keep in Mind: The maximum number of redial
attempts is set by your service provider. If the call
cannot be connected within this maximum, you will
see the message Redial Failed.
This feature is only available in satellite mode.
Cellular
Mode
Using Your Phone
47
Ending a Call
To end a call, perform one of the following tasks:
•
Press O.
•
Close the keypad cover.
•
Press C.
Keep in Mind: If you rotate the satellite antenna
down and you are in satellite mode, your call will be
dropped.
Redial Last Number Called
Whenever your phone is on standby, you can redial
the last number called:
1. Press O to display the last number dialed.
2. Press O again to place the call.
Dial Special Characters
You can insert special characters in your numbers:
To enter...
Then...
0
Press 0.
Press *.
*
+
(for international calls)
Press and hold 0.
Ü
(for pause dialing)
Press and hold *.
supplementary service numbers,
Press #
PINs, and unblocking
*.
Dial a Number With Pauses
Refer to “Using Pauses in Numbers” on page 80 for
information on inserting pauses into numbers.
48
Using Your Phone
Dial a Number from the Phone Book
Your phone contains a phone book that you can use
to store names and telephone numbers. Once you
have stored information in your phone book, you
can save dialing steps by using:
•
one-touch dialing (satellite mode only)
•
an entry from a location
•
an entry of a name
•
one of the last ten numbers called
Refer to “Managing the Phone Book” on page 69.
Make an Emergency Call
You can make an emergency call virtually anywhere
in the world (without unlocking your phone) by
dialing 112. Provided your phone has found a
network, you are able to make an emergency call.
The emergency call is directed to a central
emergency operator.
Keep in Mind: If you are in a CDMA/AMPS cellular
mode, you must set up your local emergency
number for this feature to work. See page 155 for
more information.
To make an emergency call:
Dial 1
1 2.
You will see Emergency
Calling
In addition, your Iridium service provider may have
provided an additional emergency calling code on
your SIM card. Check with your service provider.
+ Call a Number in a Message
Details on how to call a number embedded in a
message are in “Using Message Services” on
page 119.
Satellite
Mode
This feature is only available in satellite mode.
Cellular
Mode
Using Your Phone
49
What’s My SIM Card Phone Number?
You can retrieve and display your phone’s number
from your SIM card.
Tip: Pressing
Q # also
brings up
your phone’s
number.
1. Press M until you see Phone
then press O to select.
Book,
and
2. Press M until you see My Phone
Number(s), and then press O to select. You
will see your phone number.
3. Press and hold C to exit the menu.
Keep in Mind: If you do not see your number(s), they
have not be programmed onto your SIM card.
Contact your service provider for more information.
50
Using Your Phone
Receiving Calls
Receive a Phone Call
To receive a call, your phone must be powered on,
have a SIM card inserted, be unlocked, and be in
contact with the satellite or cellular network
(depending on your mode). See “Accessing the
Network” on page 159 for network information.
When you receive a call:
•
Your phone rings and/or vibrates.
•
If the keypad cover is closed, the status
indicator alternates red and green.
•
The phone displays Call, followed by
Answer? on the next line.
Tip: See
page 137 to
set your
phone’s alert.
To answer the call:
1. FIRST, rotate and fully extend the antenna
if you are in satellite mode only. See “Holding
the Phone” on page 45.
2. Open the cover to expose the keypad.
or
Press O or any digit key (1-9, * or
#) if the keypad cover is already open.
You will see Connected.
If the call does not connect properly, you
may see one of the following messages:
Message
Description
Rotate Antenna
Make sure the antenna is
fully extended and rotated
upward.
Orient Antenna
You need to get a better
view of the sky.
Call Failed
This message indicates that
the antenna is not properly
adjusted or the network
signal is not strong enough.
Using Your Phone
51
Ending a Call
To end a call, perform one of the following tasks:
•
Press O.
•
Close the keypad cover.
•
Press C.
Keep in Mind: If you rotate the satellite antenna
down and you are in satellite mode, your call will be
dropped.
+ Unanswered Calls
Satellite
Mode
If you are away from your phone or choose not to
answer a call, your phone displays the message
Unanswered Call.
Cellular
Mode
This feature is only available in satellite mode.
Personal Mailbox
Satellite
Mode/
Cellular
Mode
(GSM)
Callers who are unable to reach you can leave
numeric, text, and voice messages. The next time
you register with the satellite or GSM cellular
network (depending on your mode), you will receive
these messages. Then you will have the option of
returning the call or saving the message for later
viewing.
For information on retrieving messages, see
“Accessing Messages” on page 128.
Cellular
Mode
(CDMA/
AMPS)
52
This feature is not available in CDMA/AMPS cellular
mode.
Using Your Phone
Adjusting Earpiece Volume
To adjust earpiece volume:
•
Increase the volume by pressing the upper
volume key.
•
Decrease the volume by pressing the lower
volume key.
Tip: The
volume keys
are located on
the side of the
phone.
As you press the keys, the phone’s speaker
demonstrates the new volume level. The bar graph
in the display represents the volume level. The
higher the graph, the louder the volume.
12:00
Volume
-
+
Quit?
Using Your Phone
53
Adjusting Ringer Volume
Use this feature to adjust the volume of the ringer.
The phone sounds the new volume level as you
adjust it.
Note: This feature behaves differently based on the
mode you are in. Check your mode settings before
using this feature. See “Selecting a Mode” on
page 169 for more information.
Satellite
Mode
To adjust the ringer volume in satellite mode:
1. Press M until you see Phone
then press O.
Setup,
and
2. Press M until you see Adjust Ring
Volume, and then press O to select.
Tip: You can
also press E
and then the
up or down
volume key to
adjust ringer
volume.
3. Increase the volume by pressing the upper
volume key.
or
Decrease the volume by pressing the lower
volume key.
4. Press and hold C to exit the menu.
Keep in Mind: The adjustments you make here
apply to cellular mode as well.
Cellular
Mode
To adjust the ringer volume in cellular mode:
Press E and then the up or down volume
key.
Keep in Mind: The adjustments you make here
apply to satellite mode as well.
54
Using Your Phone
Using In-Call Features
Read this section to learn how to get up and running with your new
satellite phone.
What You’ll Learn
•
Using Call Waiting
•
Using Call Holding
•
Using Call Muting
Keep in Mind: If you see a + next to a feature, the phone must be in
satellite mode. If you see a r next to a feature, the phone must be in
cellular mode. See “Selecting a Mode” on page 169 to change modes.
Using In-Call Features
55
In-Call Feature Overview
The feature selection varies depending on your mode setting. The table
below shows the features available in each mode. See “Selecting a
Mode” on page 169 for more information on changing modes.
Feature
Satellite
GSM
Call Waiting
•
Service Provider*
Call Holding
•
Service Provider*
Call Muting
•
Phone Flash
*
56
CDMA/AMPS
Your service provider may have similar or additional features.
Using In-Call Features
•
+ Muting a Call
For privacy during a call, try muting the phone. You
hear the party on the other end, but the other party
does not hear you.
1. Press M until you see Mute
Satellite
Mode
Phone?.
2. Press O to select. You will see Mute.
3. Press O again to resume your conversation.
This feature is only available from satellite mode.
Cellular
Mode
Using In-Call Features
57
Using Call Waiting
You must subscribe to this network feature through
your service provider(s).
Note: This feature behaves differently based your
mode. Check your mode settings before using this
feature. See “Selecting a Mode” on page 169.
Satellite
Mode
If you have subscribed to Call Waiting, you must first
activate it through the Options Menu (see
page 113). After you activate it, you are notified of
incoming calls while you are on the line in two ways.
When a call comes in, you hear a beep and see the
message Call Waiting followed by Answer?.
If you want to...
Then...
accept the waiting call
Press O.
Your current call is placed on
hold.
reject the waiting call
Press C.
1.
end current call before
answering the waiting
call
Press M. You will see
End Active Call?
2.
Press O. Your phone
rings and can now be
answered normally.
You may see one of the following messages during
call waiting activities:
Message
Description
Trying
Your phone is attempting to switch
between the current and held call.
Hold
Failed
Cannot Hold
Second Call
Reconnect
Failed
Busy
Try Later
58
Using In-Call Features
The attempt to hold a call was
unsuccessful.
A call is already on hold. You can
only place one call on hold.
The held call could not be made
active again.
Your phone is working on a
previous command. Wait a short
time before repeating the new
command.
CDMA/AMPS cellular users who have subscribed to
this feature, are notified of an incoming call by two
beeps. You may see a visual message, depending
on your service provider.
Cellular
Mode
(CDMA/
AMPS)
To handle the call waiting, you must send a phone
flash (see page 62 for more information) along with
the appropriate feature code provided by your
service provider. The current call is put on hold. To
return to your initial call you must send another
phone flash.
To send a phone flash:
1. Press M while you are in a call. You will see
Flash Options followed by Select?
2. Press O. You will see Send
Flash?
3. Enter the access code for the feature you
want to access, if necessary, and then
press O to send the flash.
or
Press C to cancel the flash.
This feature is not available in GSM cellular mode.
Cellular
Mode
(GSM)
Using In-Call Features
59
Placing a Call on Hold
You must subscribe to this network feature through
your service provider(s).
Note: This feature behaves differently based on the
mode you are in. Check your mode settings before
using this feature. See “Selecting a Mode” on
page 169.
Satellite
Mode
You can place a call on hold to receive a new call or
while making a new call. You can only place one
call on hold at a time, so some options may not be
accessible if you have already placed a call on
hold.
To place a call on hold:
1. Press M until you will see Call
Hold.
2. Press O. Your current call is put on hold and
you will see Call Holding followed by
Reconnect?.
Once you a call is on hold, you have these options:
If you want to...
Then...
1.
Make a new call
2.
Press M until you will see
Make New Call, and then
press O to select.
Dial the number as usual, and
then press O to place the
call.
60
Switch Between
Calls
When you are connected to either
number, you will see 2 Calls
followed by Switch?.
Press O to switch to the other call
and automatically place the current
call on hold.
End Both Calls
Close the flip cover.
or
Press M until you will see End
Current & Held Call, and
then press O to select.
Both calls are disconnected, and
the display returns to standby.
Using In-Call Features
If you want to...
Then...
End Current Call
Press C at any time.
Press M until you will see End
and then press O to
select.
The held call is disconnected, the
current call remains connected,
and you see End Call?.
Held Call,
End Call that is on
Hold
You may see one of these messages:
Message
Description
Trying
Your phone is attempting to switch
between the current and held call.
Hold
Failed
Cannot Hold
Second Call
Reconnect
Failed
Busy
Try Later
The attempt to hold a call was
unsuccessful.
A call is already on hold. You can
only place one call on hold.
The held call could not be made
active again.
Your phone is working on a
previous command. Wait a short
time before repeating the new
command.
To place a call on hold, you must send a phone
flash (see page 62 for more information) along with
the appropriate feature code provided by your
service provider. To return to your initial call, you
must send another phone flash. To send a phone
flash, see page 62.
Cellular
Mode
(CDMA/
AMPS)
This feature is not available in GSM cellular mode.
Cellular
Mode
(GSM)
Using In-Call Features
61
r Sending a Flash
Satellite
Mode
This feature only applies to CDMA/AMPS cellular
users.
Cellular
Mode
(CDMA/
AMPS)
Many CDMA/AMPS network features (for example,
Call Waiting, Call Holding, Call Forwarding) require
you to send a “flash” over the air during a call to
access them. This is similar to when you press the
switch hook on your conventional phone in your
home or office to switch between calls. The flash
alerts the network that you want to use a particular
network feature. Your service provider will provide
you with the appropriate codes to send with the
flash for the features to which you have subscribed.
To send a phone flash:
1. Press M while you are in a call. You will see
Flash Options followed by Select?
2. Press O. You will see Send
Flash?
3. Enter the access code for the feature you
want to access, if necessary, and then
press O to send the flash.
or
Press C to cancel the flash.
Cellular
Mode
(GSM)
62
This feature only applies to CDMA/AMPS cellular
users.
Using In-Call Features
Using the Menus
Many of your phone’s features are organized into lists of options called
menus. There are three menus: the Options Menu, the Quick Access
Menu, and the In-Call Menu. Some of these options give you access to
additional lists of options called submenus.
Learn how to navigate through your phone’s three main menus. Once
you become familiar with these menus and their features go to
page 187 to personalize your menus.
What You’ll Learn
•
using the Options Menu
•
using the Quick Access Menu
•
using the In-Call Menu
Keep in Mind: If you see a + next to a feature, the phone must be in
satellite mode. If you see a r next to a feature, the phone must be in
cellular mode. See “Selecting a Mode” on page 169 to change modes.
Using the Menus
63
Using the Options Menus
The Options Menu gives you access to the features
and options included with your phone. The
submenus that appear under the Options Menu vary
depending on your mode setting. See “Selecting a
Mode” on page 169.
Menu
Satellite
GSM
CDMA/AMPS
Phone Book
•
•
•
Call Related
Features
•
•
•
Messages
•
•
Phone Setup
•
Network
Selection
•
•
Mode
Selection
•
•
Call Meters
•
•
•
Navigate the Options Menus
Learning how to use just a few buttons enables you
to move freely through the entire menu system.
If you want to...
Enter the Options
Menu
Then...
Press M to access the Options
Menu. You will see the first available
submenu.
•
Scroll through the
•
Options Menu
Select Options
and Submenus
Press O to select a menu option or
submenu when that option or
submenu name is displayed.
•
Exit Features and
Menus
Press M to scroll forward.
Press < to scroll backward or
forward.
•
Press C to exit the feature or
submenu.
Press and hold C to exit the
Options Menu.
Keep in Mind: If you press M during a call, you will see
the In-Call Menu which is described on page 68.
64
Using the Menus
How the Phone Responds
As you scroll through the Options Menu, you will see
one of three questions on the bottom line of the
display. If your phone asks:
If your phone asks... Then...
View Options?
Press O to enter the
submenu.
Select?
Press O to select the
displayed feature.
Quit?
Press O to exit the feature.
Display Icons Chart
If you see...
Then...
y Completed
This indicates a feature has been
activated.
!
The display returns to the menu in
a few seconds.
Failed
Enter PIN
or
Enter Name
u
Busy Try
Later
Enter requested information. Then
press O.
You may have requested
information while your phone was
completing another task.
s
This indicates where you are in a
menu.
w
Your phone may take a few
seconds to request settings from
the network.
+ Customize the Options Menu
To personalize the Options Menu—to hide and
move features—see page 188.
Satellite
Mode
You can only customize the menus in satellite mode.
Cellular
Mode
Using the Menus
65
+ Using the Quick Access Menu
Satellite
Mode
The Quick Access Menu is a way to keep your
favorite menu options readily accessible. Each digit
key, 1 to 9, has a Quick Access feature
assigned to it. See the chart on page 67 for the
default setup. If you know the number of the feature,
activating that option takes only two button pushes!
If you don’t know the number or want to review your
options, just scroll through the icon menu and read
the tag attached to each option.
+ Activate the Feature Directly
To access the feature directly:
Press E, and then press the digit key of the
feature.
+ Scroll to the Feature
To scroll to the feature:
1. Press E.
2. Press < to scroll through the available
features (listed below).
3. Press O to select a feature.
66
Using the Menus
+ Default Quick Access Settings
The list of icons explained below are the default
settings and icons for the Quick Access Menu.
Find Name searches your Phone
Book by the first three letters in a
name.
1
B
2
r
Check Signal checks the strength of
the signal from the satellite network.
3
R
Call Voicemail calls your Voicemail
number to check your Voicemail.
4
G
Battery Meter displays a fuel gauge
indicating charge. The more bars,
the greater the charge
5
H
Lock Now locks your phone
immediately.
6
L
Vibrate On/Off activates or
deactivates VibraCall™ depending
on the current setting.
7
K
8
e
Register Now initiates a systematic
manual search for a network on
which to register.
P
Forward On/Off activates or
deactivates unconditional call
forwarding depending on the current
setting.
9
Read Messages displays the
newest message received
+ Customize the Quick Access Menu
See page 190 to learn how to customize the menu.
The Quick Access menu is not available from
cellular mode.
Cellular
Mode
Using the Menus
67
Using The In-Call Menu
This menu lets you access specific features while
you are in a call. Because this menu is not available
until you are actually in a call you, cannot review it
off-line.
Entering the In-Call Menu
While you are in a call:
Press M to view the In-Call Menu features.
In-Call Menu Features
The In-Call menu dynamically changes depending
on the type of call you are in and the mode you have
selected.
Satellite
Mode
These options appear in the in-call menu, when you
are in satellite mode.
Hold Call?
Single Active Call
Make New Call?
Turn Mute On or Off?
Held Call
Make New Call?
End Active Call?
End Active Call?
Active Call and a Call
Waiting
Reject Call Waiting?
Turn Mute On or Off?
End Active Call?
Active Call and a Held
Call
Turn Mute On or Off?
End Held Call?
End Active & Held Call?
Reconnect Held Call?
Held Call and a Call
Waiting
Cellular
Mode
Reject Call Waiting?
End Held Call?
When you are in CDMA/AMPS cellular mode and
you press M during a call, you will see Flash
Options followed by Select?.
There is not an in-call menu in GSM cellular mode.
68
Using the Menus
Managing the Phone Book
Your satellite phone can store up to 100 names and numbers, and your
SIM card expands memory capacity even more.
Use the dedicated keys or the Options Menu to access the same
functions. With the Options Menu you can also access Phone Book
maintenance and security features.
What You’ll Learn
•
recalling and storing phone numbers
•
organizing the Phone Book
•
accessing automated calling systems
•
storing phone number prefixes
•
restricting calls with Fixed Dialing
•
editing the memory information
•
viewing your own phone number
Keep in Mind: If you see a + next to a feature, the phone must be in
satellite mode. If you see a r next to a feature, the phone must be in
cellular mode. See “Selecting a Mode” on page 169 to change modes.
Managing the Phone Book
69
Entering the Phone Book Menu
To enter the Phone Book menu:
1. Press M to scroll forward.
or
Press < to scroll backward or forward.
2. Press O when you see:
12:00
Phone
ABC123
Book
View Options?
3. Press M to scroll through the submenu.
or
Press < to scroll backward or forward
through the submenu.
70
Managing the Phone Book
Phone Book Feature Overview
The feature selection in the Phone Book menu varies depending on
your mode setting. The table below shows the features available in
each mode. See “Selecting a Mode” on page 169 for more information
on changing modes.
Feature
Satellite
GSM
CDMA/AMPS
Add a Phone Book Entry
•
•
•
Call, Modify or Erase an Entry
•
•
•
Check Phone Book Capacity
•
Enter Names
•
•
•
Find an Entry by Location
•
•
•
Find an Entry by Name
•
•
•
Fixed Dialing
•
Modify Your Phone Number(s)
•
One-Touch Dialing
•
Pause Dialing
•
•
•
Phone Number Prefixes
•
Prevent Access to Phone Book
•
View Last Ten Numbers Dialed
•
•
•
View Your Own Phone Number
•
•
•
Managing the Phone Book
71
What’s on the Phone Book Menu?
Satellite
Mode
Phone Book
Personal Numbers
Find Entry By Name
Enter Name:
Call Number
Modify Name Or Number
Erase Name And Number
Find Entry By Location
Enter Location:
Call Number
Modify Name Or Number
Erase Name And Number
Add Entry
Add To Phone Memory
Add To SIM Card Memory
Check Capacity
Check Phone Capacity
Check SIM Capacity
Prevent Access
No Memory Restrictions
To Phone Memory
To SIM Card Memory
To Phone & SIM Memory
Last Ten Calls
Last Calls Made
Erase All Numbers
My Phone Number(s)
Fixed Dialing
View Fixed Dial List
Fixed Dial List
Setup Fixed Dialing
On/Off
Edit Entry
Add Entry
Erase Entry
One-Touch Dial Settings
To Phone Memory
To SIM Card Memory
To Fixed Dial List
72
Managing the Phone Book
Fixed Dial List
Cellular
Mode
Phone Book
Personal Numbers
Find Entry By Name
Enter Name:
Call Number
Modify Name Or Number
Erase Name And Number
Find Entry By Location
Enter Location:
Call Number
Modify Name Or Number
Erase Name And Number
Add Entry
Add To Phone Memory
Add To SIM Card Memory
Last Ten Calls
Last Calls Made
Erase All Numbers
My Phone Number(s)
Managing the Phone Book
73
Organizing Your Phone Book
Each name and phone number in your phone book
is stored in a numbered memory location. The
satellite phone has two types of memory—phone
memory and SIM card memory.
Phone Memory
SIM Card
Memory1
Personal Numbers
100 entries
155 entries
Fixed Dial
Numbers
No entries
40 entries
Phone Number
Digits
32
20
Name Characters
16
16
Location Numbers
1 - 100
101 - 255
1 SIM
card capacity varies depending upon the card
issued by your service provider.
Your phone’s memory can seem overwhelming if
you don’t have a strategy for organizing your Phone
Book. Begin setting up your Phone Book by asking
yourself three questions:
Which numbers do I call most?
Make a list of the numbers you call most frequently.
You’ll probably want to store these numbers in the
first nine memory locations of your Phone Book. You
can then dial them with a single keystroke by using
One-Touch dialing (satellite mode only).
74
Managing the Phone Book
When do I use these numbers?
Group the numbers on the list according to when
you use them. Most people call a different set of
numbers during the day than they do in the evening
and on weekends. You can switch One-Touch
dialing to your phone’s memory (locations 1–9), your
SIM card’s memory (locations 101–109), or to your
Fixed Dial List (locations 1–9). Store your evening
and weekend numbers on one type of memory and
your daytime numbers on another.
Which numbers do I need to keep
secure?
Use your SIM card to store the numbers you need to
keep secure, like the numbers of friends and family
members. Because your SIM card is the size of a
credit card, you can easily keep it securely in your
wallet when you aren’t using it. If you wish, you can
even require a PIN code every time your SIM card is
inserted into any phone. (To deactivate your PIN
code, see page 142.) Store more public numbers,
like business associates and travel agents in your
phone’s memory.
Tip: If you
have many
entries, group
them in
blocks of ten
to make them
easier to find.
Managing the Phone Book
75
1-2-3: Getting to Personal Numbers...
1.
2.
3.
Press M until you see Phone
Book,
Press < to scroll to Personal
and then press O.
Numbers,
and then press O.
Press < to scroll to one of the features described below.
Storing Names and Numbers
Add an Entry
Use the Options Menu
1. Follow the steps in “1-2-3: Getting to
Personal Numbers...” to get to Add Entry,
and then press O.
2. Press M to scroll to Add
or Add to SIM Memory.
to Phone Memory
3. Press O to select. You will see Enter
Number.
4. Enter a number, and then press O. You will
see Enter Name.
Tip: When in
satellite
mode,
numbers must
be entered in
international
format.
5. Enter a name (see “Entering Names” on
page 78), and then press O. You will see
Enter Location.
6. Enter a location number, 1-100 for phone
memory or 101-255 for SIM memory, and
then press O. You will see Stored XXX.
or
Press O to select the next available
location. You will see Stored XXX.
7. Press and hold C to exit the menu.
76
Managing the Phone Book
Use the Dedicated Keys
1. Enter the phone number you want to store.
2. Press I to begin storing.
3. Press < to scroll to the desired memory
type Add to SIM Card Memory or Add to
Phone Memory, and then press O. You will
see Enter Number, followed by the number
you entered.
4. Press O to accept the number. You will see
Enter Name.
5. Enter a name (see “Entering Names” on
page 78), and then press O. You will see
Enter Location.
Tip: If you
have more
than one
number for
the same
person, try
attaching a
descriptive
tag to the
name, like
Home, Office,
or Mobile.
6. Enter a three-digit location number, and
then press O. You will see Stored XXX.
or
Press O to store the entry in the next empty
memory location. You will see Stored XXX.
Adding Entry Messages
When you enter the location number for your entry,
you may see one of these messages:
Message
Description
Stored XXX
You have stored the entry.
Range XXX-XX
You have chosen a memory location
outside the appropriate range. Enter a
new number within the range listed on
the display.
Overwrite?
You have chosen an occupied
location. Press O to overwrite the
location or press any other key to try
another location.
Managing the Phone Book
77
Entering Names
You can use the keypad to produce any letter in the
alphabet. For example, press 2 to enter the
letters A, B, or C, as shown:
press 1 time to insert an A
press 2 times to insert a B
press 3 times to insert a C
press 4 times to insert a 2
Enter Characters
Tip: Press
and hold any
numeric key
to insert a
lower case
letter.
1. Enter a letter by pressing a key as many
times as necessary.
2. Press < to advance the cursor.
3. Repeat steps 1 and 2 as many times as
necessary, and then press O.
Correct an Entry
To make a change:
1. Press < to scroll to the character you want
to delete.
2. Press C to delete one character at a time.
or
Press and hold C to clear the display.
78
Managing the Phone Book
Available Characters
Use this chart as a guide for producing characters:
1
Space . 1 ? ! , @ _ & : “ ( ) ‘ ¿ ¡ % £ $
Space . 1 ? ! , @ _ & : “ ( ) ‘ ¿ ¡ % £ $
2
A B C 2 Ä Å à AE β Ç
a b c 2 ä å à ae β ç
3
D E F 3 ∆ É È Φ
d e f 3 ∆ é è Φ
4
G H I 4 Γ ì
g h i 4 Γ ì
5
J K L 5 Λ
j k l 5 Λ
6
M N O 6 Ñ Ö Ø Ò Ω
m n o 6 ñ ö ø ò Ω
7
P Q R S 7 ΠßΣ
p q r s 7 ΠßΣ
8
T U V 8 Θ Ü Ù
t u v 8 Θ ü ù
9
W X Y Z 9 ΞΨ
w x y z 9 ΞΨ
0
+ - 0 x * / = > < #
+ - 0 x * / = > < #
The upper line for each key shows the upper case
characters. The lower line for each key shows the
lower case characters.
Managing the Phone Book
79
Using Pauses in Numbers
When you call automated systems, a recorded
message prompts you for numbers such as PIN
numbers and account numbers. You can store
these numbers in the same memory location as the
automated system’s access number. Separate the
numbers with “pauses”—special characters that tell
your phone to wait a few seconds before sending
additional numbers—and store the string in the
same way you would other numbers.
Tip: You can
store as many
as 16
characters.
A pause is
equal to one
character.
Enter Pauses in Numbers
1. Enter the phone number you use to access
the automated system.
2. Press and hold *. You will see a pause
character (Ü) inserted into the number entry.
3. Enter the next group of numbers. For
example, enter your PIN number. If the
automated system requires a * or #, enter
those symbols, too.
4. Repeat steps 2 to 3 as many times as
necessary.
5. To store the entry follow the procedures in
“Add an Entry” on page 76.
80
Managing the Phone Book
Dial Numbers With Pauses
To dial a number with pauses in satellite mode or in
GSM cellular mode:
1. Recall the entry. (See “Recalling Entries” on
page 83.)
2. Press O to place the call.
Satellite
Mode/
Cellular
Mode
(GSM)
The first pause in the number waits until the
call is answered. When the automated
system answers, your phone waits a few
seconds and then automatically sends the
next set of numbers, then the next, until all
numbers are sent.
To dial a number with pauses in CDMA/AMPS
cellular mode:
1. Recall the entry. (See “Recalling Entries” on
page 83.)
Cellular
Mode
(CDMA/
AMPS)
2. Press O to place the call.
The first pause in the number waits until the
call is answered.
The phone then waits for you to send the next
set of numbers. You will see Send Digits?
3.
Press O to send the next set of digits
4. Repeat this until all the digit sequences are
sent.
Managing the Phone Book
81
+ Using Phone Number Prefixes
Satellite
Mode
You can save time when you dial by storing the
prefixes that you often use. This is sometimes called
“postscripting.” Your satellite phone allows you to
change or add to Phone Book entries without
overwriting them.
Store a prefix in your Phone Book just as you would
any other number. See “Storing Names and
Numbers” on page 76.
Use a Stored Prefix
Tip: Try
naming the
prefix by area,
like
Downtown,
Suburbs, or
Germany.
To use a stored prefix:
1. Recall the prefix from your Phone Book.
(See “Recalling Entries” on page 83.)
2. Add the finishing numbers.
3. Press O to place the call.
Change a Similar Entry
To change an entry to a similar number:
1. Recall the number from your Phone Book.
(See “Recalling Entries” on page 83.)
2. Press C to delete the unwanted digits.
3. Enter the replacement digits.
4. Press O to place the call.
Cellular
Mode
82
This feature is not available in cellular mode.
Managing the Phone Book
1-2-3: Getting to Personal Numbers...
1.
2.
3.
Press M until you see Phone
Book,
Press < to scroll to Personal
and then press O.
Numbers,
and then press O.
Press < to scroll to one of the features described below.
Recalling Entries
Find an Entry by Name
Search your Phone Book by the first few letters of
the entry.
Keep in Mind: If you have restricted access to either
SIM card or phone memory and you are in satellite
mode, those entries won’t be available. For more
information, see page 87.
1. Follow the steps in “1-2-3: Getting to
Personal Numbers...” to get to Find Entry
By Name. You will see Find Name?.
2. Press O to select. You will see Enter
Name.
3. Enter 1 to 3 characters (or as many as
needed) of the entry, and then press O. If
necessary, scroll to the entry you are looking
for.
4. Press O to access options for that entry,
and then proceed to “Calling, Modifying, or
Erasing an Entry” on page 85.
Tip: Your
phone sorts
SIM card and
phone
memory
together
alphabetically
.
Managing the Phone Book
83
1-2-3: Getting to Personal Numbers...
1.
2.
3.
Press M until you see Phone
Book,
Press < to scroll to Personal
and then press O.
Numbers,
and then press O.
Press < to scroll to one of the features described below.
Find an Entry by Location
If you know the location number of the entry, here is
an easy way to recall it.
Use the Options Menu
1. Follow the steps “1-2-3: Getting to Personal
Numbers...” to get to Find Entry By
Location, and then press O to select. You
will see Enter Location.
2. Enter the location number, and then press
O. You will see the entry displayed.
If you enter an empty location number, you’ll
see Location XXX is Empty. Your phone
then selects the next largest available
location. If there are no numbers stored, you
will see No Numbers Stored.
3. Press O to access options for that entry,
and then proceed to “Calling, Modifying, or
Erasing an Entry” on page 85.
Use the Dedicated Keys
1. Press Q.
2. Enter the three-digit location number of
the entry, and then press O.
If you enter an empty location number, you
will see Location XXX is Empty. Your
phone then selects the next largest available
location. If there are no numbers stored, you
will see No Numbers Stored.
3. Press O to call the displayed entry. You will
see the number followed by Calling.
84
Managing the Phone Book
Calling, Modifying, or Erasing an Entry
Once you have selected a Phone Book entry, you
can call, change, or erase that entry.
Call a Selected Entry
1. Find an entry, and then press O. See
“Recalling Entries” on page 83.
2. Press M until you see Call Number, and
then press O. You will see Calling
followed by the number you dialed.
Modify a Name or Number
1. Find an entry, and then press O. See
“Recalling Entries” on page 83.
2. Press M until you see Modify Name or
Number, and then press O. You will see Edit
Number, followed by the phone number stored
in that entry.
3. Enter changes to the number, and then
press O. You will see the name stored in
that entry.
Tip: For help
entering
letters or
changing
entries, see
“Entering
Names” on
page 78.
4. Enter changes to the name, and then press
O. You will see Modified XXX.
Erase a Name and Number
1. Find an entry, and then press O. See
“Recalling Entries” on page 83.
2. Press M until you see Erase Name and
Number, and then press O. You will see
Erased xxx.
Managing the Phone Book
85
1-2-3: Getting to Personal Numbers...
1.
2.
3.
Press M until you see Phone
Book,
Press < to scroll to Personal
and then press O.
Numbers,
and then press O.
Press < to scroll to one of the features described below.
+ Checking Phone Book Capacity
Satellite
Mode
Use this feature to see how many available memory
locations you have in either SIM card or phone
memory.
1. Follow the steps in “1-2-3: Getting to
Personal Numbers...” to get to Check
Capacity, and then press O to select.
2. Press M until you see Check Phone
Capacity or Check SIM Capacity, and then
press O. You will see XXX Unused
Locations.
3. Press and hold C to exit the menu.
Cellular
Mode
86
This feature is only available in satellite mode.
Managing the Phone Book
+ Preventing Access to the Phone Book
You may want to restrict memory access when
loaning your phone to others. You can choose to
prevent access to the phone memory, SIM memory,
or both.
Satellite
Mode
Keep in Mind: If you switch to cellular mode these
restrictions will not apply.
1. Follow the steps in “1-2-3: Getting to
Personal Numbers...” to get to Prevent
Access, and then press O to select.
2. Press M until you see the restriction type
you desire: No Memory Restrictions, To
SIM Card Memory, To Phone Memory, or To
Phone & SIM Memory.
3. Press O to select the displayed option. You
see will Enter Security Code.
4. Enter security code. Enter your six-digit
security code. You will see Completed.
5. Press and hold C to exit the menu.
Tip: The
factory default
security code
is: 000000.
Keep in Mind: If you prevent access to both your
phone memory and SIM memory and then try to
access an entry, you will see Restricted.
If you restrict access to either your phone memory
or SIM memory and try to access an entry stored in
that type of memory, you will see a list of the entries
that are not restricted.
This feature is not available in cellular mode. When
you switch to cellular mode, the restrictions you set
in satellite mode will not apply.
Cellular
Mode
Managing the Phone Book
87
1-2-3: Getting to Fixed Dialing...
1.
2.
3.
Press M until you see Phone
Book,
and then press O.
Press M until you see Fixed
Dialing,
and then press O.
Press M to scroll to one of the features described below.
+ Restricting Phone Use
With the Fixed Dialing feature, you can restrict
calling on your phone to a list of numbers that you
create. When this feature is active, you can only call
numbers or use prefixes (for example, country
codes or area codes) that exactly match those that
are stored in your list. You can store up to 40 entries
on your fixed dial list. These entries are stored on
your SIM card.
Satellite
Mode
+ Activate Fixed Dialing
Use this option to set up your Fixed Dial list.
1. Follow the steps in “1-2-3: Getting to Fixed
Dialing...” to get to Setup Fixed Dialing,
and then press O to select. You will see
Enter PIN2.
Tip: You
should have
received your
PIN2 code
from your
service
provider.
Cellular
Mode
88
2. Enter code. Enter your SIM PIN2 code, and
then press O.
3. Press M until you see On or Off, and then
press O. You will see Completed.
4. Press and hold C to exit the menu.
Keep in Mind: You must turn Fixed Dialing off in
order to make and receive calls in cellular mode.
This feature is not available in cellular mode. You
must deactivate this feature from satellite mode in
order to make and receive calls in cellular mode.
Managing the Phone Book
+ Add an Entry
To add an entry:
1. Follow the steps in “1-2-3: Getting to Fixed
Dialing...” to get to Setup Fixed Dialing,
and then press O to select. You will see
Enter PIN2.
Satellite
Mode
2. Enter code. Enter your SIM PIN2 code, and
then press O.
3. Press M until you see Add Entry, and then
press O. You will see Enter Number.
4. Enter the number, and then press O. You
will see Enter Name.
5. Enter the name, and then press O. You will
see Enter Location.
6. Enter a location number, and then press
O. You will see Completed.
7. Press and hold C to exit the menu.
This feature is not available in cellular mode. You
must deactivate this feature from satellite mode in
order to make and receive calls in cellular mode.
Tip: Phone
numbers must
be in
international
format.
Tip: See
“Entering
Names” on
page 78 for
help entering
letters.
Cellular
Mode
Managing the Phone Book
89
1-2-3: Getting to Fixed Dialing...
1.
2.
3.
Press M until you see Phone
Book,
and then press O.
Press M until you see Fixed
Dialing,
and then press O.
Press M to scroll to one of the features described below.
+ Erase an Entry
Satellite
Mode
To erase an entry:
1. Follow the steps in “1-2-3: Getting to Fixed
Dialing...” to get to Setup Fixed Dialing,
and then press O to select. You will see
Enter PIN2.
2. Enter code. Enter your SIM PIN2 code, and
then press O.
3. Press M until you see Erase Entry, and
then press O to select. You will see the first
entry in your Fixed Dial list.
4. Press M to scroll to the number you wish to
erase, and then press O. You will see Erase
xxx?.
5. Press O to confirm. You will see Completed.
6. Press and hold C to exit the menu.
Cellular
Mode
90
This feature is not available in cellular mode. You
must deactivate this feature from satellite mode in
order to make and receive calls in cellular mode.
Managing the Phone Book
+ Edit an Entry
To edit an entry:
1. Follow the steps in “1-2-3: Getting to Fixed
Dialing...” to get to Setup Fixed Dialing,
and then press O to select. You will see
Enter PIN2.
Satellite
Mode
2. Enter code. Enter your SIM PIN2 code, and
then press O.
3. Press M until you see Edit Entry, and
then press O to select. You will see the first
entry in your Fixed Dial list.
4. Press < to scroll to the entry you want to
change, and then press O. You will see the
current number for that location.
5. Enter changes to the number, and then
press O. You will see the current name for
that location.
6. Enter changes to the name, and then press
O. You will see the current location.
7. Enter a new location, and then press O.
You will see Completed.
8. Press and hold C to exit the menu.
This feature is not available in cellular mode. You
must deactivate this feature from satellite mode in
order to make and receive calls in cellular mode.
Cellular
Mode
Managing the Phone Book
91
1-2-3: Getting to Fixed Dialing...
1.
2.
3.
Press M until you see Phone
Book,
and then press O.
Press M until you see Fixed
Dialing,
and then press O.
Press M to scroll to one of the features described below.
+ View Your Fixed Dial List
Satellite
Mode
This feature enables you to review, but not change,
your Fixed Dial list.
1. Follow the steps in “1-2-3: Getting to Fixed
Dialing...” to get to View Fixed Dial List,
and then press O to select. You will see the
first number on your Fixed Dial list.
2. Press < to scroll through the numbers on
your Fixed Dial list.
3. Press and hold C to exit the menu.
Cellular
Mode
92
This feature is not available in cellular mode. You
must deactivate this feature from satellite mode in
order to make and receive calls in cellular mode.
Managing the Phone Book
1-2: Getting to Phone Book Features...
1.
2.
Press M until you see Phone
Book,
and then press O.
Press M to scroll to one of the features described below. You
will see the feature name, along with Select?.
Viewing the Last Ten Numbers Dialed
Don’t worry about forgetting the number you dialed
earlier. The last ten numbers you dialed are saved.
1. Follow the steps in “1-2: Getting to Phone
Book Features...” to get to Last Ten Calls,
and then press O to select.
2. Press M to scroll to Last Calls Made or
Erase All Numbers, and then press O to
select.
3. If you select Last Calls Made, press M to
scroll to the number you are looking for, and
then press O to place a call to that number.
or
If you select Erase
see Completed.
Tip: If you
want to add a
number from
Last Ten
to your
Phone Book,
press I when
the number is
displayed,
then follow the
steps in
“Storing
Names and
Numbers” on
page 76.
Calls
All Numbers,
you will
4. Press and hold C to exit the menu.
Managing the Phone Book
93
1-2: Getting to Phone Book Features...
1.
2.
Press M until you see Phone
Book,
and then press O.
Press M to scroll to one of the features described below. You
will see the feature name, along with Select?.
Viewing and Modifying Phone Numbers
View Your SIM Phone Number(s)
Use this feature to view your phone number(s).
You can have up to five phone numbers.
Tip: Pressing
Q # also
brings up
your phone
number.
1. Follow the steps in “1-2: Getting to Phone
Book Features...” to get to My Phone
Number(s).
2. Press O to select. You will see your phone’s
voice number followed by Modify?.
3. Press < to scroll through your numbers.
4. Press and hold C to exit the menu.
Keep in Mind: If you do not see your number(s), they
have not be programmed onto your SIM card.
Contact your service provider for more information.
94
Managing the Phone Book
+ Modify Your Phone Numbers
If you’ve recently switched your phone number, use
this feature to quickly store your most recent
information.
Satellite
Mode
1. Complete the steps in “View Your SIM
Phone Number(s)” on page 94 to get to the
number you want to modify.
2. Press O to modify the number. You will see
Edit Number followed by the number for the
selected entry.
3. Enter changes to the number, and then
press O. You will see Edit Name followed
by the name for the entry selected.
4. Enter changes to the name (see “Entering
Names” on page 78) and then press O. You
will see Stored.
5. Press and hold C to exit the menu.
This feature is not available in cellular mode.
However, the modifications you make to your
number(s) in satellite mode are available in cellular
mode.
Cellular
Mode
Managing the Phone Book
95
1-2: Getting to Phone Book Features...
1.
2.
Press M until you see Phone
Book,
and then press O.
Press M to scroll to one of the features described below. You
will see the feature name, along with Select?.
+ One-Touch Dialing
Satellite
Mode
One-Touch dialing enables you to place calls
instantly. You can choose to dial the phone
numbers in the first nine memory locations in either
your SIM memory, phone memory, or your Fixed
Dial List. You choose which type of memory you
want to be active with this feature.
Set Up One-Touch Dialing
1. Follow the steps in “1-2: Getting to Phone
Book Features...” to get to One-Touch Dial
Setting, and then press O to select.
2. Press M to scroll through To Phone
Memory, To SIM Card Memory, or To Fixed
Dial List, and then press O to select the
displayed option. You will see Completed.
3. Press and hold C to exit the menu.
Use One-Touch Dialing
Tip: You do
not need to
press O to
call the
number when
you’re using
One-Touch
dialing.
Using One-Touch Dial is easy—just press and hold
a keypad digit! To use One-Touch dialing:
Cellular
Mode
One-touch dialing features are only available from
satellite mode.
96
Press and hold the appropriate digit key.
For example, press and hold 2 to dial the number
stored in location 2 of your phone memory, location
2 of your Fixed Dial list, or 102 of your SIM memory,
depending on your setting.
Managing the Phone Book
Using Calling Features
This chapter describes call-related features. Many of these features are
network features that you must subscribe to in order to access.
What You’ll Learn
•
checking battery power level
•
showing the strength of the signal your phone is receiving
•
activating/deactivating the Pending Call Drop signal
•
forwarding calls when you’re not available
•
restricting use of your phone
Keep in Mind: If you see a + next to a feature, the phone must be in
satellite mode. If you see a r next to a feature, the phone must be in
cellular mode. See “Selecting a Mode” on page 169 to change modes.
Using Calling Features
97
Entering the Call Related Features Menu
To enter the Call Related Features menu:
1. Press M to open the Options Menu.
2. Press M to scroll forward.
or
Press < to scroll backward or forward.
3. Press
O when you see:
12:00
Call Related
Features
View Options?
4. Press M to scroll through the submenu.
5. Press < to scroll backward or forward
through the submenu.
98
Using Calling Features
Call Related Features Overview
The feature selection in the Call Features menu varies depending on
your mode setting. The table below shows the features available in
each mode. See “Selecting a Mode” on page 169 for more information
on changing modes.
Feature
Satellite
GSM
CDMA/AMPS
Activating Call Waiting
•
Bar Incoming Calls
All Calls
When Roaming
•
•
•
•
•
•
•
Change Your Bar Password
•
•
Deactivate Pending Call Drop
•
Forward All Your Calls
•
•
Service Provider*
Forward Calls When Unavailable
•
•
Service Provider*
•
•
•
•
Bar Outgoing Calls:
All Calls
International Calls
International Calls Except Home
Select When Calls Are Forwarded:
Voice Calls
Data Calls
Fax Calls
Show Signal Strength
•
Show the Battery Meter
•
*
Service Provider*
Service Provider*
Your service provider may offer similar or additional services.
Using Calling Features
99
What’s on the Call Related Features Menu?
Satellite
Mode
Call Related Features
Show Battery Meter
Show Signal Strength
Pending Call Drop
On/Off
Call Forwarding1
Forward When Unavailable
On/Off
Forward All Calls
On/Off
Detailed Forwarding
Forward Voice Calls
Forward All Voice Calls
On/Off
If Busy
On/Off
If No Answer
On/Off
If Not Reachable
On/Off
Cancel All Forwarding
Call Waiting1
Call Barring1
Bar Outgoing Calls
On/Off
Bar Incoming Calls
On/Off
Change Bar Password
1
100
These features are network and subscription dependent.
Using Calling Features
Cellular
Mode
(GSM)
Call Related Features
Call Forwarding1
Forward When Unavailable
On/Off
Forward All Calls
On/Off
Detailed Forwarding
Forward Voice Calls
Forward All Voice Calls
On/Off
If Busy
On/Off
If No Answer
On/Off
If Not Reachable
On/Off
Forward Fax Calls
Foward Data Calls
Cancel All Forwarding
Call Barring1
Bar Outgoing Calls
On/Off
Intl Calls
Intl Calls Except Home
All Calls
Bar Incoming Calls
On/Off
When Roaming
All Calls
Change Bar Password
1
These features are network and subscription dependent.
This menu is not available in CDMA/AMPS cellular
mode.
Cellular
Mode
(CDMA/
AMPS)
Using Calling Features
101
1-2-3: Getting to Call Forwarding...
1.
Press M until you see Call
press O.
2.
3.
Press
Related Features,
and then
M to scroll to Call Forwarding, and then press O.
Press M to scroll to one of the features described below.
Forward Calls When Unavailable
Use this feature when you can’t answer a call. You
must subscribe to this network feature through your
service provider(s).
Keep in Mind: This feature behaves differently
based on your mode. Check your mode settings
before using this feature. See “Selecting a Mode” on
page 169.
Satellite
Mode
To activate this feature in satellite mode:
1. Follow the steps in “1-2-3: Getting to Call
Forwarding...” to get to Forward When
Unavailable, and then press O to select.
2. Press M to scroll to On or Off, and then
press O to select.
• If you select On, continue with step 3.
• If you select Off, continue with step 5.
3. Press M to scroll to Voicemail or Other
Number, and then press O to select.
• If you select Voicemail, continue with
step 5.
+ Tip: If you
have not yet
stored a
voicemail
number, go to
page 125 to
learn how.
• If you select Other Number, then you will
see Enter Number. Continue with step 4.
4. Enter the number you want calls forwarded
to, and then press O. Your phone takes a
moment to request the setting from the
network, and then you will see Call
Forward On.
5. Press and hold C to exit the menu.
102
Using Calling Features
To activate this feature in GSM cellular mode:
1. Follow the steps in “1-2-3: Getting to Call
Forwarding...” to get to Forward When
Unavailable, and then press O to select.
Cellular
Mode
(GSM)
2. Press M to scroll to On or Off, and then
press O to select.
• If you select On, you will see Enter
Number. Continue with step 3.
• If you select Off continue with step 4.
3. Enter the number you want calls forwarded
to, and then press O. Your phone takes a
moment to request the setting from the
network, and then you will see Call
Forward On.
4. Press and hold C to exit the menu.
To activate Call Forwarding features in CDMA/
AMPS cellular mode, you must send a phone flash
along with the appropriate feature code provided by
your service provider.
Cellular
Mode
(CDMA/
AMPS)
To send a phone flash:
1. Press M while you are in a call. You will see
Flash Options followed by Select?
2. Press O. You will see Send
Flash?
3. Enter the access code for the feature you
want to access, if necessary, and then
press O to send the flash.
or
Press C to cancel the flash.
Using Calling Features
103
1-2-3: Getting to Call Forwarding...
1.
Press M until you see Call
press O.
2.
3.
Press
Related Features,
and then
M to scroll to Call Forwarding, and then press O.
Press M to scroll to one of the features described below.
Forward All Your Calls
When you select this option, all your calls are
forwarded to the number you choose. Your phone
does not ring. You must subscribe to this network
features through your service provider(s).
Satellite
Mode
To activate this feature in satellite mode:
1. Follow the steps in “1-2-3: Getting to Call
Forwarding...” to get to Forward All Calls,
and then press O to select.
2. Press M to scroll to either On or Off, and
then press O to select.
• If you select On, continue with step 3.
• If you select Off, continue with step 5.
3. Press M to scroll to Voicemail or Other
Number, and then press O to select.
+ Tip: If you
have not yet
stored a
voicemail
number, go to
page 125 to
learn how.
• If you select Voicemail, continue with
step 5.
• If you select Other Number, then you will
see Enter Number. Continue with step 4.
4. Enter the number you want all your calls
forwarded to, and then press O.
Your phone takes a moment to request the
setting from the network, and then you will
see Call Forward On.
5. Press and hold C to exit the menu.
104
Using Calling Features
To activate this feature in GSM cellular mode:
1. Follow the steps in “1-2-3: Getting to Call
Forwarding...” to get to Forward All Calls,
and then press O to select.
Cellular
Mode
(GSM)
2. Press M to scroll to either On or Off, and
then press O to select.
• If you select On, you will see Enter
Number. Continue with step 3.
• If you select Off, continue with step 4.
3. Enter the number you want all your calls
forwarded to, and then press O.
Your phone takes a moment to request the
setting from the network, and then you will
see Call Forward On.
4. Press and hold C to exit the menu.
To activate this feature in CDMA/AMPS cellular
mode, see “Forward Calls When Unavailable” on
page 102.
Cellular
Mode
(CDMA/
AMPS)
Using Calling Features
105
1-2-3: Getting to Call Forwarding...
1.
Press M until you see Call
press O.
2.
3.
Press
Related Features,
and then
M to scroll to Call Forwarding, and then press O.
Press M to scroll to one of the features described below.
Detailed Call Forwarding
You must subscribe to this network feature through
your service provider(s).
Keep in Mind: Forward When Unavailable and
Forward All Calls override these settings.
Voice Calls
Satellite
Mode
To activate this feature in satellite mode:
1. Follow the steps in “1-2-3: Getting to Call
Forwarding...” to get to Detailed
Forwarding, and then press O to select.
2. Press M to scroll to Forward Voice
Calls, then press O to select.
Tip: For
information on
retrieving
messages,
see
“Accessing
Messages” on
page 128.
+ Tip: If you
have not yet
stored a
voicemail
number, go to
page 125 to
learn how.
3. Press M to scroll to the option you desire
Forward All Voice Calls, If Busy, If
No Answer, or If Not Reachable.
4. Press O to select the displayed option.
• If you select If Busy or If Not
Reachable, your calls are automatically
forwarded to your Personal Mailbox.
Continue with step 6.
• If you select Forward All Voice Calls
or If No Answer, continue with step 5.
5. Press M to scroll to either Voicemail or
Other Number, and then press O.
• If you select Voicemail, continue with
step 7.
• If you select Other Number, then you will
see Enter Number. Continue with step 6.
106
Using Calling Features
6. Enter the number you want calls forwarded
to, then press O. Your phone takes a
moment to request the setting from the
network, then displays Call Forward On.
7. Press and hold C to exit the menu.
To activate this in GSM cellular mode:
1. Follow the steps in “1-2-3: Getting to Call
Forwarding...” to get to Detailed
Forwarding, and then press O to select.
Cellular
Mode
(GSM)
2. Press M to scroll to Forward Voice
Calls, then press O to select.
3. Press M to scroll to the option you desire
Forward All Voice Calls, If Busy, If
No Answer, or If Not Reachable.
4. Press O to select the displayed option.
• If you select If Busy or If Not
Reachable, then your calls are
automatically forwarded to your Personal
Mailbox. Continue with step 6.
• If you select Forward All Voice Calls
or If No Answer, you will see Enter
Number. Continue with step 5.
5. Enter the number you want calls forwarded
to, then press O. Your phone takes a
moment to request the setting from the
network, then displays Call Forward On.
6. Press and hold C to exit the menu.
To activate this feature in CDMA/AMPS cellular
mode, see “Forward Calls When Unavailable” on
page 102.
Cellular
Mode
(CDMA/
AMPS)
Using Calling Features
107
1-2-3: Getting to Call Forwarding...
1.
Press M until you see Call
press O.
2.
3.
Press
Related Features,
and then
M to scroll to Call Forwarding, and then press O.
Press M to scroll to one of the features described below.
r Fax and Data Calls
Satellite
Mode
The forwarding fax and data calls features are only
available in GSM cellular mode.
Cellular
Mode
(GSM)
To forward a fax or data call from GSM Cellular
mode:
1. Follow the steps in “1-2-3: Getting to Call
Forwarding...” to get to Detailed
Forwarding, and then press O to select.
Press M to scroll to
or
and then press O to
Forward Fax Calls
Forward Data Calls
select.
2. Press M to scroll to On or Off. If you select
On continue with step 3, otherwise continue
with step 4.
3.
Enter the number you want calls forwarded
to, and then press O. Your phone takes a
moment to request the setting from the
network, and then displays Call Forward
On.
4. Press and hold C to exit the menu.
Cellular
Mode
(CDMA/
AMPS)
108
To activate this feature in CDMA/AMPS cellular
mode, see “Forward Calls When Unavailable” on
page 102.
Using Calling Features
Cancel All Forwarding
Use this option to clear all Call Forwarding settings.
To cancel Call Forwarding settings:
1. Follow the steps in “1-2-3: Getting to Call
Forwarding...” to get to Cancel All
Forwarding, and then press O to select.
You will see Call Forward Off. All Call
Forwarding settings are now set to Off.
Satellite
Mode/
Cellular
Mode
(GSM)
2. Press and hold C to exit the menu.
To activate this feature in CDMA/AMPS cellular
mode, see “Forward Calls When Unavailable” on
page 102.
Cellular
Mode
(CDMA/
AMPS)
Using Calling Features
109
1-2: Getting to Call Related Features...
1.
Press M until you see Call
press O.
2.
Press M to scroll to one of the features described below. You
will see the feature name, along with Select?.
Related Features,
and then
+ Showing the Battery Meter
Satellite
Mode
1. Follow the steps in “1-2: Getting to Call
Related Features...” to get to Show Battery
Meter.
2. Press O to select.
The display shows a fuel gauge. The more
segments filled, the greater your battery’s
charge:
12:00
BATTERY
Low Charge
Tip: Refer to
“Charging the
Battery” on
page 34 for
more
information on
your battery.
12:00
BATTERY
Full Charge
You may also see one of these messages:
Not
Available
The battery meter doesn’t appear
because a battery is not installed; the
phone is operating from external power.
Charging
Battery
The battery is being charged:
•
If the phone is powered on the q
indicator flashes.
•
If phone is powered off, the q
indicator does not appear.
Fast
Charge
Completed
The battery has completed charging. The
q indicator stops flashing.
3. Press and hold C to clear the display.
Cellular
Mode
110
This feature is only available from satellite mode.
Using Calling Features
+ Showing Signal Strength
Use this feature to check the strength of the signal
that your phone is receiving from the Iridium satellite
network. If you are in cellular mode the signal
strength is displayed automatically if you are
registered.
Satellite
Mode
1. Follow the steps in “1-2: Getting to Call
Related Features...” to get to Show Signal
Strength.
2. Press O to select. You will see:
12:00
Checking
Signal ...
If the antenna is not rotated, you will see
Rotate the antenna to
continue.
Rotate Antenna.
After a few seconds, if the phone is able to
locate a signal, the signal strength indicator
appears in the upper left corner of the
display.
rx
The signal strength meter remains on the
display for several seconds. If the phone
cannot locate a signal, you will see Weak
Signal.
3. Press and hold C to exit the menu.
This feature is only available from satellite mode.
Cellular
Mode
Using Calling Features
111
1-2: Getting to Call Related Features...
1.
Press M until you see Call
press O.
2.
Press M to scroll to one of the features described below. You
will see the feature name, along with Select?.
Related Features,
and then
+ Deactivating Pending Call Drop Signal
Satellite
Mode
Under rare circumstances, due to system
overcapacity or a satellite outage, a satellite may
not be available to take your call. When this
happens, your phone notifies you with a series of
three consecutive tones and displays Pending
Call Drop. The tones continue periodically until a
new satellite moves into range or the call is
dropped.
To deactivate the alert tones:
1. Follow the steps in the “1-2: Getting to Call
Related Features...” to get to Pending Call
Drop, and then press O to select.
2. Press M to scroll to either On or Off, and
then press O to select.
3. Press and hold C to exit the menu.
Cellular
Mode
112
This feature only applies to satellite mode.
Using Calling Features
+ Activating Call Waiting
Subscribers to Call Waiting can use this feature to
decide whether or not to take incoming calls while
on the line.To activate call waiting:
Satellite
Mode
1. Follow the steps in “1-2: Getting to Call
Related Features...” to get to Call Waiting,
and then press O to select.
2. Press M to scroll to On or Off, and then
press O to select the desired option.
3. Press and hold C to exit the menu.
For information on using call waiting, see “Using
Call Waiting” on page 58.
CDMA/AMPS users do not have to activate Call
Waiting through the menu system. For information
on using Call Waiting in CDMA/AMPS cellular mode,
see “Using Call Waiting” on page 58.
Cellular
Mode
(CDMA/
AMPS)
This feature is not available in GSM cellular mode.
Cellular
Mode
(GSM)
Using Calling Features
113
1-2-3: Getting to Call Barring...
1.
Press M until you see Call
press O.
2.
3.
Press M to scroll to Call
Related Features,
Barring,
and then
and then press O.
Press M to scroll to one of the features described below.
You will see the feature name, along with Select?.
Restricting Calls with Call Barring
You can use Call Barring to restrict both incoming
and outgoing calls. Call Barring is useful if you’re
loaning your phone to others or when you wish to
control incoming calls. When you change one of
your Call Barring settings, your phone takes a few
seconds to request the setting from the network.
Bar Outgoing Calls
This setting enables you to receive incoming calls
but prevents outgoing calls.
Satellite
Mode
To activate this feature in satellite mode:
1. Follow the steps in “1-2-3: Getting to Call
Barring...” to get to Bar Outgoing Calls,
and then press O to select.
2. Press M to scroll to On or Off, and then
press O to select.
You will see Enter
Tip: Your
service
provider gives
you a bar
password.
114
Password.
3. Enter your bar password, and then
press O. You will see Completed.
4. Press and hold C to exit the menu.
Using Calling Features
To activate this feature in GSM cellular mode:
1. Follow the steps in “1-2-3: Getting to Call
Barring...” to get to Bar Outgoing Calls,
and then press O to select.
Cellular
Mode
(GSM)
2. Press M to scroll to Intl Calls, Intl
Calls Except Home, All Calls, or Off,
and then press O to select.
You will see Enter
Password.
3. Enter your bar password, and then
press O. You will see Completed.
4. Press and hold C to exit the menu.
This feature is not available in CDMA/AMPS cellular
mode.
Tip: Your
service
provider gives
you a bar
password.
Cellular
Mode
(CDMA/
AMPS)
Using Calling Features
115
1-2-3: Getting to Call Barring...
1.
Press M until you see Call
press O.
2.
3.
Press
Related Features,
and then
M to scroll to Call Barring, and then press O.
Press M to scroll to one of the features described below.
You will see the feature name, along with Select?.
Bar Incoming Calls
This setting allows you to place calls, but refuses
incoming calls. Callers hear a recording telling them
you are unavailable.To be sure not to miss a call see
“Detailed Call Forwarding” on page 106.
Satellite
Mode
To activate this feature in satellite mode:
1. Follow the steps in “1-2-3: Getting to Call
Barring...” to get to Bar Incoming Calls,
and then press O to select.
2. Press M to scroll to On or Off, and then
press O to select.
Tip: Your
service
provider gives
you a bar
password.
116
You will see Enter
Password.
3. Enter your bar password, and then
press O. You will see Completed.
4. Press and hold C to exit the menu.
Using Calling Features
To activate this feature in GSM cellular mode:
1. Follow the steps in “1-2-3: Getting to Call
Barring...” to get to Bar Incoming Calls,
and then press O to select.
Cellular
Mode
(GSM)
2. Press M to scroll to When Roaming, All
Calls, or Off, and then press O to select.
You will see Enter
Password.
3. Enter your bar password, and then
press O. You will see Completed.
4. Press and hold C to exit the menu.
This feature is not available in CDMA/AMPS cellular
mode.
Tip: Your
service
provider gives
you a bar
password.
Cellular
Mode
(CDMA/
AMPS)
Using Calling Features
117
1-2-3: Getting to Call Barring...
1.
Press M until you see Call
press O.
2.
3.
Press
Related Features,
and then
M to scroll to Call Barring, and then press O.
Press M to scroll to one of the features described below.
You will see the feature name, along with Select?.
Change Bar Password
Satellite
Mode/
Cellular
Mode
(GSM)
Tip: If you are
changing the
password for
the first time,
use the
password
supplied by
your service
provider.
Cellular
Mode
(CDMA/
AMPS)
118
When you subscribe to Call Barring, your service
provider gives you a four-digit bar password. Use
this feature to change it to something easy to
remember.
1. Follow the steps in “1-2-3: Getting to Call
Barring...” to get to Change Bar Password,
and then press O to select. You will see
Enter Password.
2. Enter bar password, and then press O.
You will see Enter New Password.
3. Enter the new bar password, and then
press O.
4. Enter the new bar password again to
confirm, and then press O.
5. Press and hold C to exit the menu.
This feature is not available in CDMA/AMPS cellular
mode.
Using Calling Features
Using Message Services
Did you know that you can receive voicemail and fax notification
messages and numeric and text messages through your Personal
Mailbox service—wherever in the world you may be? Wherever you are,
you’ll have instant reference to all your communication.
Keep in Mind: Message Services are only available in satellite mode
and GSM cellular mode unless otherwise indicated.
What You’ll Learn
•
checking your voicemail messages
•
reading, saving and deleting messages
Keep in Mind: If you see a + next to a feature, the phone must be in
satellite mode. If you see a r next to a feature, the phone must be in
cellular mode. See “Selecting a Mode” on page 169 to change modes.
Using Message Services
119
Entering the Messages Menu
To enter the Messages menu:
1. Press ? to access the Message submenu
directly, and then go on to step 4.
or
Press M to access the Options Menu and
then go on to step 2.
2. Press M to scroll forward.
or
Press < to scroll backward or forward.
3. Press O when you see:
12:00
Messages
View Options?
4. Press M to scroll through the submenu.
or
Press < to scroll backward or forward
through the submenu.
120
Using Message Services
Messages Services Feature Overview
The feature selection in the Messages menu varies depending on your
mode setting. The table below shows the features available in each
mode. See “Selecting a Mode” on page 169 for more information on
changing modes.
Feature
Satellite
GSM
Call a Number Embedded in the
Message
•
Check Voice Mail
•
Delete a Message
•
•
Go to Next Message
•
•
Message Notification
•
•
Read A New Message
•
•
Read A Stored Message
•
•
Store Voice Mail Number
•
CDMA/AMPS
Using Message Services
121
What’s on the Messages Menu?
Satellite
Mode
Messages Menu
Call Voicemail
Received Messages
Go to Next Message
Delete Message
Return Call
Message Settings
Voicemail Number
122
Using Message Services
Cellular
Mode
(GSM)
Messages Menu
Received Messages
Go to Next Message
Delete Message
This menu is not available in CDMA/AMPS cellular
mode.
Cellular
Mode
(CDMA/
AMPS)
Using Message Services
123
1-2: Getting to Message Features...
1.
2.
Press ? to enter the Messages menu.
Press M to scroll to one of the features described below. You
will see the feature name, along with Select?.
+ Checking Your Voicemail
Satellite
Mode
This feature makes checking your voicemail simple.
1. Follow the steps in “1-2: Getting to
Message Features...” to get to Call
Voicemail.
2. Press O to select. You will see your
voicemail number followed by Calling.
If you have not previously stored a Voicemail
Number, then you will see No Number
Available. See page 125 to enter a number.
Cellular
Mode
124
This feature is not available in cellular mode.
Using Message Services
+ Storing Your Voicemail Number
To store a voicemail number:
1. Follow the steps in “1-2: Getting to
Message Features...” to get to Message
Settings, and then press O to select.
2. Press O to select Voicemail Number. You
will see Enter Voicemail Number followed
by your current voicemail number. If this is
the first time you have stored a number,
continue with to step 4.
3. Press C to clear one digit at a time, or
press and hold C to erase the entire
number.
4. Enter the new number, and then press O.
You will see Completed.
Satellite
Mode
Tip: Use
pause dialing
to store your
voicemail
access and
PIN numbers
together. See
“Using
Pauses in
Numbers” on
page 80.
5. Press and hold C to exit the menu.
This feature is not available in cellular mode.
Cellular
Mode
Using Message Services
125
Managing Your Messages
How Your Phone Notifies You of
Messages
If your phone is powered on, it notifies you of
received messages in the following ways:
•
An alert sounds and/or the phone
vibrates.
Your phone beeps and/or vibrates three
times to inform you of an incoming message.
See page 138 to set your phone’s alert.
•
The message icon (o) is displayed.
•
The message is displayed immediately if
the message is a fax or voicemail notification
message. The message remains on the
display for several seconds.
or
Message Read Now? is displayed if the
message is an alphanumeric, text message
of up to 160 characters. For more information
see “Read a New Message” on page 128.
How Messages Are Stored
Your phone stores all messages on your SIM card.
The total number of messages that you can store
depends on your service provider.
If the message indicator is flashing, your SIM card is
full. See “Delete Messages” on page 129 to make
room for the new message.
126
Using Message Services
What Messages Contain
You can receive short text or numeric messages in
your Personal Mailbox. Text messages may contain
up to 160 characters. Numeric messages—typically
phone numbers—may contain up to 20 digits.
Your Personal Mailbox works along with Call
Forwarding. For more information, refer to “” on
page 52.
Messages contain multiple screens with the
following information:
•
the message
•
the date and time the message was sent
•
the phone number (if available) from which
the message was sent
Using Message Services
127
1-2-3: Accessing Your Messages...
1.
2.
Press ? to access the
3.
Press M to scroll to one of the features described below.
Messages
Press M until you see Received
press O to select.
menu.
Messages,
and then
Accessing Messages
Satellite
Mode/
Cellular
Mode
(GSM)
Read a New Message
Keep in Mind: If you are in cellular mode and you
remove your GSM Cellular Cassette you are not
able to access your messages. Switch to satellite
mode or reinsert your GSM Cellular Cassette.
Notification Messages
When you receive an incoming fax or voicemail
notification message, it automatically scrolls across
your screen. You can:
•
Press O to store it on your SIM card.
•
Press C to delete it.
Text Messages
When you receive a new alphanumeric message,
you will see Message Read Now? To read it:
1. Press O and continue with step 2.
or
Press C to read the message later. See
“Read a Stored Message” on page 129."
2. Press M or < to move forward through a
message one screen at a time.
3. Press O to access options for that entry,
then proceed to page 130.
Cellular
Mode
(CDMA/
AMPS)
128
This feature is not available in CDMA/AMPS cellular
mode.
Using Message Services
Read a Stored Message
To read a stored message:
1. Follow the steps in “1-2-3: Accessing Your
Messages...” to enter the message center. If
you have messages you will see the number
of messages stored. If you do not have any
messages, you will see No Messages.
Satellite
Mode/
Cellular
Mode
(GSM)
2. Press M or < to move forward through a
message one screen at a time.
3. Press O to access options for that entry,
and then proceed to page 130.
or
Press and hold C to exit the menu.
This feature is not available in CDMA/AMPS cellular
mode.
Cellular
Mode
(CDMA/
AMPS)
Delete Messages
Use this option to make room for new messages:
1. Follow the steps in “Go to the Next
Message” above until you see the message
you want to delete, and then press O.
2. Press M until you see Delete Message,
and then press O. You will see Message
Deleted.
Satellite
Mode/
Cellular
Mode
(GSM)
3. Press and hold C to exit the menu.
This feature is not available in CDMA/AMPS cellular
mode.
Cellular
Mode
(CDMA/
AMPS)
Using Message Services
129
Go to the Next Message
Satellite
Mode/
Cellular
Mode
(GSM)
To go to the next message:
1. Follow the steps in “Read a Stored
Message” on page 129.
2. Press M until you see Go To
Message and then press O.
Next
You will see the next message. If you are at
the end of your message list you will see the
first message again.
3. Press M or < to move forward through a
message one screen at a time.
4. Repeat steps 2 to 3 until you have read all
your messages.
5. Press and hold C to exit the menu.
Cellular
Mode
(CDMA/
AMPS)
This feature is not available in CDMA/AMPS cellular
mode.
+ Return a Call
Satellite
Mode
A callback number appears in quotes within the
message. If one is enclosed, you can instantly place
a call to that number. If a callback number is not
included, your phone selects the first number in the
message.
1. Follow the steps in “Go to the Next
Message” on page 130 to display the
desired message, and then press O.
2. Press M until you see Return Call, and
then press O. You will see the number
followed by Call?.
3. Press O to place a call to that number. You
will see the number followed by Calling.
Cellular
Mode
130
This feature is not available in cellular mode.
Using Message Services
Customizing Phone Features
Once you’re comfortable with the basic features of your new phone,
use this chapter to set your phone up the way you like it.
What You’ll Learn
•
adjusting your phone’s ringer volume
•
choosing from ten different ringer styles
•
choosing your phone’s keypad tones
•
locking and unlocking your phone
•
changing and setting codes for security
•
setting home and away time and date
•
resetting or clearing your phone’s settings
•
selecting the language displayed by your phone
Keep in Mind: If you see a + next to a feature, the phone must be in
satellite mode. If you see a r next to a feature, the phone must be in
cellular mode. See “Selecting a Mode” on page 169 to change modes.
Customizing Phone Features
131
Entering the Phone Setup Menu
To enter the Phone Setup menu (satellite mode and
CDMA/AMPS cellular mode only):
1. Press M to open the Options Menu.
2. Press M to scroll forward.
or
Press < to scroll backward or forward.
3. Press O when you see:
12:00
Phone
Setup
View Options?
4. Press M to scroll through the submenu.
or
Press < to scroll backward or forward
through the submenu.
132
Customizing Phone Features
Phone Setup Feature Overview
The Phone Setup feature selection (available in the Phone Setup menu
as well as through keystrokes) varies depending on your mode setting.
The table below shows the features available in each mode. See
“Selecting a Mode” on page 169 for more information on changing
modes.
Feature
Satellite
Activate Extended Menus
•
Activate/Deactivate PIN Code
•
Adjust Ringer Volume**
•
Change Clock Display
•
Change PIN Code
•
Change Unlock Code
•
Change/Unblock PIN2 Code*
•
GSM
CDMA/AMPS
•
•
Emergency Number Mapping
•
International Prefix Mapping
•
Lock the Phone
•
Master Clear/Master Reset
•
Review Phone Settings
•
Select Display Language
•
Select Keypad Tones
•
•
Select System Mode
Set Phone to Ring or Vibrate
•
Set Ringer Tone
•
Set Time and Date Format
•
•
Switch Between Numbers
Unblock PIN Code*
•
•
•
Unlock the Phone*
•
•
•
View/Set Time and Date
•
*
**
These features are not accessed through the menu system
This feature is not available through the menu in cellular mode.
Customizing Phone Features
133
What’s on the Phone Setup Menu?
Satellite Mode
Phone Setup
Adjust Ring Volume
Ring or Vibrate
Ring Only
Vibrate Only
Vibrate Then Ring
No Ring or Vibrate
Set Ringer Tone
Standard Tone
High Tone
Phone Lock
Automatic Lock
On/Off
Lock Now
Change Unlock Code
Require SIM Card PIN
On/Off
Change SIM PIN Code
Change SIM PIN2 Code
New Security Code
Extended Menus
On/Off
Show Time and Date1
Show Home Time & Date
Show Away Time & Date
Change Clock
Away Time
Home Time
Set Time and Date1
Set Home Time & Date
Set Away Time & Date
Set Time Format1
12 Hour
24 Hour
Language Selection1
Automatic
Türkçe
Select Key Pad Tones1
No Tones
Normal Tones
Single Tone
Phone Status1
Status Review
Master Reset
Master Clear
1
134
This feature is available when the Extended Menu is active.
Customizing Phone Features
Cellular
Mode
(CDMA/
AMPS)
Phone Setup
Emergency Mapping
Intl. Dialing Prefix
System Scan
Std A/B
Scan A/B
Std B/A
Scan B/A
Scan A
Scan B
Home Only
Preferred SIDs
Change Number
This menu is not available in GSM cellular mode.
Cellular
Mode
(GSM)
Customizing Phone Features
135
1-2: Getting to Phone Setup...
1.
2.
Press M until you see Phone
Setup,
and then press O.
Press M to scroll to one of the features described below. You
will see the feature name, along with Select?.
Adjusting the Ringer Volume
Satellite
Mode
Use this feature to adjust the volume of the ringer.
The phone sounds the new volume level as you
adjust it.
1. Follow the steps in “1-2: Getting to Phone
Setup...” to get to Adjust Ring Volume, and
then press O to select.
Tip: You can
also press E,
and then the
up or down
volume key.
2. Increase the volume by pressing the upper
volume key.
or
Decrease the volume by pressing the lower
volume key.
3. Press and hold C to exit the menu.
Keep in Mind: The adjustments you make here
apply to cellular mode as well.
Cellular
Mode
To adjust the ringer volume in cellular mode:
Press E and then the up or down volume
key.
Keep in Mind: The adjustments you make here
apply to satellite mode as well.
136
Customizing Phone Features
+ Setting the Phone to Ring or Vibrate
This feature is ideal for situations where a ringing
phone is inappropriate or in noisy places where you
might not hear the ringer. The vibrating alert notifies
you of incoming calls by discreet vibrations.
Satellite
Mode
1. Follow the steps in “1-2: Getting to Phone
Setup...” to get to Ring or Vibrate, and
then press O to select.
2. Press M to scroll to Ring Only, Vibrate
Only, Vibrate then Ring, or No Ring or
Vibrate, and then press O to select the
displayed option. You will see Completed.
3. Press and hold C to exit the menu.
You cannot set this feature in cellular mode. You
must set this feature from satellite mode. However,
the settings you select in satellite mode will apply in
cellular mode.
Tip: If you
select
Vibrate
then Ring,
your phone
vibrates for
two cycles,
and then
rings.
Cellular
Mode
Customizing Phone Features
137
1-2: Getting to Phone Setup...
1.
2.
Press M until you see Phone
Setup,
and then press O.
Press M to scroll to one of the features described below. You
will see the feature name, along with Select?.
+ Setting the Ringer Tone
Satellite
Mode
Select your favorite tone and you’ll recognize your
phone’s ring immediately—even in a crowd.
1. Follow the steps in “1-2: Getting to Phone
Setup...” to get to Set Ringer Tone, and
then press O to select.
2. Press M to scroll through the options
Standard Tone, Single Ring Tone,
British Tone, French Tone, German Tone,
Bravo Tone, Three Ring Tone, Siren
Tone, Quick Tone, or High Tone.
You hear a one ring cycle demonstration.
3. Press O to select the desired option.
4. Press and hold C to exit the menu.
Cellular
Mode
138
You cannot set this feature in cellular mode. You
must set this feature from satellite mode. However,
the settings you select in satellite mode will apply in
cellular mode.
Customizing Phone Features
+ Setting the Keypad Tones
Choose the sounds your phone makes when its
keys are pressed.
Satellite
Mode
1. Follow the steps in “1-2: Getting to Phone
Setup...” to get to Select Keypad Tones,
and then press M to select.
2. Press M to choose Normal Tones, Single
Tone, or No Tones, and then press O.
3. Press and hold C to exit the menu.
You cannot set this feature in cellular mode. You
must set this feature from satellite mode. However,
the settings you select in satellite mode will apply in
cellular mode.
Cellular
Mode
Customizing Phone Features
139
1-2-3: Getting to Phone Lock...
1.
2.
3.
Press M until you see Phone
Setup,
Press M until you see Phone
Lock,
and then press O.
and then press O.
Press M to scroll to one of the features described below.
Locking and Unlocking Your Phone
These features can help you prevent unwanted use
of your phone.
+ Lock the Phone Automatically
Satellite
Mode
Use this feature to set your phone to lock itself every
time it is powered on.
1. Follow the steps in “1-2-3: Getting to Phone
Lock...” to get to Automatic Lock, and then
press O to select.
2. Press M to choose On or Off, and then
press O to select. You will see Completed.
3. Press and hold C to exit the menu.
Cellular
Mode
You cannot set this feature in cellular mode. You
must set this feature from satellite mode. However,
the settings you select in satellite mode will apply in
cellular mode.
+ Lock the Phone Instantly
Satellite
Mode
Use this feature to lock your phone immediately.
1. Follow the steps in “1-2-3: Getting to Phone
Lock...” to get to Lock Now.
2. Press O to select. You will see: Locked.
Keep in Mind: Once you unlock your phone, it
remains unlocked until you lock it again.
Cellular
Mode
140
You cannot set this feature in cellular mode. You
must set this feature from satellite mode. However,
the settings you select in satellite mode will apply in
cellular mode.
Customizing Phone Features
Unlock the Phone
1. Enter unlock code. Enter your four-digit
phone unlock code.
2. Press O.
Tip: The
factory default
unlock code
is 1234.
+ Change the Unlock Code
The lock code is originally set to 1234. You should
change it as soon as possible.
1. Follow the steps in “1-2-3: Getting to Phone
Lock...” to get to Change Unlock Code, and
then press O to select. You will see Enter
Security Code.
Satellite
Mode
Tip: The
factory default
security code
is 000000.
2. Enter security code. Enter your six-digit
security code. You will see your current lock
code and Enter Phone Unlock Code.
3. Press C to clear one digit at a time, or
press and hold C to clear all the digits.
4. Enter new code. Enter a new four-digit
unlock code, and then press O. You will see
Phone Lock and the new lock code.
5. Press and hold C to exit the menu.
You cannot change this feature in cellular mode.
You must change this feature from satellite mode.
However, the changes you select in satellite mode
will apply in cellular mode.
Cellular
Mode
Customizing Phone Features
141
1-2-3: Getting to Require SIM Card PIN...
1.
2.
Press M until you see Phone
3.
Press M to scroll to one of the features described below.
You will see the feature name followed by View Options?.
Setup,
Press M until you see Require
press O.
and then press O.
SIM Card PIN,
and then
Protecting the SIM Card
You can use a PIN code to protect the information
stored on your SIM card even when it is inserted into
someone else’s phone.
Satellite
Mode
+ Activate and Deactivate the SIM
Card PIN
When you activate the SIM code, your phone
requests the code whenever the phone is powered
on. To change this setting, you need to enter the
PIN that your service provider gave you.
1. Follow the steps in “1-2-3: Getting to
Require SIM Card PIN...”
2. Press M to scroll On or Off, and then press
O. You will see Enter PIN.
3. Enter PIN code. Enter the 4- to 8-digit code
your service provider gave you, and then
press O. You will see Completed.
4. Press and hold C to exit the menu.
Cellular
Mode
142
You cannot activate this feature in cellular mode.
You must activate this feature from satellite mode.
However, once you activate this feature in satellite
mode, it will be active in cellular mode as well.
Customizing Phone Features
+ Change the SIM PIN Code
To choose your own PIN code:
1. Follow the steps in “1-2-3: Getting to
Require SIM Card PIN...” to get to Change
SIM Card PIN, and then press O to select.
You will see Enter Old PIN.
Satellite
Mode
2. Enter the current PIN code, and then press
O. You will see Enter New PIN.
3. Enter a new PIN code, and then press O.
You will see Repeat New PIN.
4. Re-enter the new code, and then press O
again. You will see Completed.
5. Press and hold C to exit the menu.
You cannot change this feature in cellular mode.
You must change this feature from satellite mode.
However, the changes you make in satellite mode
will apply in cellular mode.
Cellular
Mode
Unblock the PIN Code
If your PIN number is entered incorrectly three times
in a row, Blocked appears in the display. You need
to enter a PIN unblocking key (PUK), which you can
obtain from your service provider. Use the following
key sequence to unblock your phone:
1. Press *, *, 0, 5,
*.
2. Enter unblocking key. Enter the 8-digit
unblocking key, and then press O.
3. Enter a new PIN code, and then press O.
4. Re-enter the new PIN code, and then
press O.
1-2: Getting to Phone Setup
Features...
Customizing Phone Features
143
1-2: Getting to Phone Setup...
1.
2.
M until you see Phone Setup, and then press O.
Press M to scroll to one of the features described below.You
Press
will see the feature name, along with Select?.
Managing Other Security Settings
Your phone includes other security features:
•
a SIM PIN2 code for accessing Fixed Dialing
settings and other subscription-dependent
features
•
a security code controls access to security
and other menu options
+ Change the SIM PIN2 Code
Satellite
Mode
Your SIM PIN2 code is used to access Fixed Dialing
settings. This four- to eight-digit code is issued to
you when you subscribe to the feature. Use this
feature to choose a new code.
1. Follow the steps in “1-2: Getting to Phone
Setup...” to get to Change SIM Card PIN2
Code, and then press O to select. You will
see Enter Old PIN2.
2. Enter the current PIN2 code, and then
press O. You will see Enter New PIN2.
3. Enter new PIN2 code, and then press O.
You will see Repeat New PIN.
4. Re-enter the new PIN2 code, and then
press O again. You will see Completed.
5. Press and hold C to exit the menu.
Cellular
Mode
144
You cannot change this feature in cellular mode.
You must change this feature from satellite mode.
However, the changes you make in satellite mode
will apply in cellular mode.
Customizing Phone Features
+ Unblock the PIN2 Code
If your old PIN2 number is entered incorrectly three
times in a row, Blocked appears in the display. You
needs to enter a PIN unblocking key (PUK), which
you can obtain from your service provider.
Satellite
Mode
1. Press *, *, 0, 5, 2, *.
2. Enter unblocking key. Enter the 8-digit
unblocking code, and then press O. Your
service provider supplies this code.
3. Enter a new PIN2 code, and then press O.
4. Re-enter the new PIN2 code, and then
press O.
You cannot unblock the PIN2 code from cellular
mode.
Cellular
Mode
+ Change the Security Code
The security code is your phone’s primary security
number. You use it to reset your phone to its default
settings and prevent access to your phone book. It
is originally set to 000000.
Satellite
Mode
1. Follow the steps in the “1-2: Getting to
Phone Setup...” to get to New Security
Code, and then press O to select. You will
see Enter Security Code.
2. Enter the current security code, and then
press O. You will see Enter New Security
Code.
3. Enter a new security code, and then press
O. You will see Secur. Code and the sixdigit number selected.
4. Press and hold C to exit the menu.
You cannot change this feature in cellular mode.
You must change this feature from satellite mode.
However, the changes to this feature will apply in
cellular mode.
Cellular
Mode
Customizing Phone Features
145
1-2: Getting to Phone Setup...
1.
2.
M until you see Phone Setup, and then press O.
Press M to scroll to one of the features described below.You
Press
will see the feature name, along with Select?.
+ Managing Time and Date Settings
+ View the Time and Date
Satellite
Mode
Use this feature to view the current time and date in
one of two time zones.
1. Follow the steps in “1-2: Getting to Phone
Setup...” to get to Show Time and Date, and
then press O to select.
2. Press M to choose Show Home Time and
Date or Show Away Time and Date, and
then press O. You will see the current time
and date for the location selected in display.
3. Press any key to clear the time and date
from the display and return to the menu.
4. Press and hold C to exit the menu.
Cellular
Mode
146
This feature is not available in cellular mode.
Customizing Phone Features
+ Change the Time Displayed
Satellite
Mode
Use this feature to determine which time is
displayed on your real time clock indicator.
1. Follow the steps in “1-2: Getting to Phone
Setup...” to get to Show Time and Date, and
then press O to select.
2. Press M to scroll to Change
then press O.
Clock,
and
3. Press M to scroll to either Home Time or
Away Time, and then press O to select.
4. Press and hold C to exit the menu.
This feature is not available in cellular mode.
Cellular
Mode
+ Set the Time Format
You can choose a12-hour or 24-hour time format.
1. Follow the steps in “1-2: Getting to Phone
Setup...” to get to Set Time Format, and
then press O.
Satellite
Mode
2. Press M to choose either 12-hour or
24-hour, and then press O to select.
3. Press and hold C to exit the menu.
This feature is not available in cellular mode.
Cellular
Mode
Customizing Phone Features
147
1-2: Getting to Phone Setup...
1.
2.
M until you see Phone Setup, and then press O.
Press M to scroll to one of the features described below.You
Press
will see the feature name, along with Select?.
+ Set the Time and Date
Satellite
Mode
Tip: The time
displayed
(home or
away) on the
real time
clock
indicator is
the one you
selected on
page 147.
To make it easy to check the local time when you
travel, your phone can save the current time and
date for two different time zones.
1. Follow the steps in “1-2: Getting to Phone
Setup...” to get to Set Time and Date, and
then press O to select.
2. Press M to choose Set Home Time & Date
or Set Away Time & Date, and then
press O. You will see Enter Time and the
time currently set.
3. Press O to accept the displayed time.
or
Enter the time in 24-hour format, and then
press O. You will see Enter Date and the
date currently set.
4. Press O to accept the displayed date. You
will see Completed.
or
Enter the date in day(dd)-month(mm)year(yy) form and then press O. You will
see Completed.
5. Press and hold C to exit the menu.
Cellular
Mode
148
This feature is not available in cellular mode.
Customizing Phone Features
+ Activating Extended Menus
This feature activates and deactivates the Extended
Menus. See page 188 to learn how Extended Menus
can make your phone even simpler to use.
Satellite
Mode
1. Follow the steps in “1-2: Getting to Phone
Setup...” to get to Extended Menus, and
then press O to select.
2. Press M to choose On or Off, and then
press O. You will see Completed.
3. Press and hold C to exit the menu.
Press and hold M to activate the extended menus
temporarily. The extended menus are deactivated
when you exit the Options Menu.
This feature is not available in cellular mode. You
will see all of the available cellular menu options
when you are in cellular mode, regardless of
whether this feature is active or not.
Cellular
Mode
Customizing Phone Features
149
1-2: Getting to Phone Setup...
1.
2.
M until you see Phone Setup, and then press O.
Press M to scroll to one of the features described below.You
Press
will see the feature name, along with Select?.
+ Selecting the Display Language
Satellite
Mode
Use this feature to select the language in which your
phone displays messages.
1. Follow the steps in “1-2: Getting to Phone
Setup...” to get to Language Selection,
and then press O to select.
2. Press M to scroll through the choices, and
then press O to select the displayed option.
3. Press and hold C to exit the menu.
If you accidentally change the language of your
phone’s display message, press M 2 6 to
return to the language selection menu.
Cellular
Mode
150
You cannot select this feature in cellular mode. You
must select this feature from satellite mode.
However, the selection you make will apply in
cellular mode.
Customizing Phone Features
1-2-3: Getting to Phone Status...
1.
2.
3.
M until you see Phone Setup, and then press O.
Press M until you see Phone Status, and then press O.
Press M to scroll to one of the features described below.
Press
+ Managing Your Phone’s Settings
View all your phone’s settings that have changed
from their defaults, and reset them to their original
settings if you like.
+ Review the Phone’s Settings
Use this feature to review but not change your
phone’s settings.
Satellite
Mode
Keep in Mind: This feature does not show you the
settings for your cellular mode-specific features.
1. Follow the steps in “1-2-3: Getting to Phone
Status...” to get to Status Review, and then
press O
2. Press M to scroll through the list of all the
menu items you have changed.
3. Press and hold C to exit the menu.
This feature is not available in cellular mode.
Cellular
Mode
Customizing Phone Features
151
1-2-3: Getting to Phone Status...
1.
2.
3.
M until you see Phone Setup, and then press O.
Press M until you see Phone Status, and then press O.
Press M to scroll to one of the features described below.
Press
+ Reset Options to Factory Defaults
Use the Master Reset option to reset all settings to
their original default settings. The Master Reset
option:
Satellite
Mode
Tip: The
factory default
security code
is 000000.
Cellular
Mode
152
•
resets audible call timers, the in-call display
meter, and the automatic lock
•
resets Extended Menus to default setting and
return language selection to original
•
restores keypad tones to normal, ringer tones
to standard, and the volume level to the
middle of its range
•
reset cellular mode (CDMA/AMPS)
emergency number and international prefix
•
resets mode selection (this may cause the
phone to switch modes)
To reset all settings:
1. Follow the steps in “1-2-3: Getting to Phone
Status...” to get to Master Reset, and then
press O to select. You will see
Enter Security Code.
2. Enter your six-digit security code. You will
see Reset Complete.
3. Press and hold C to exit the menu.
You cannot reset your settings from cellular mode.
However, when you reset your setting from satellite
mode, you cellular cassette settings are reset as
well.
Customizing Phone Features
+ Clear All Stored Information
The Master Clear option resets the same items as
Master Reset, plus the following:
•
clear phone book entries from phone
memory (not from SIM memory)
•
clear last calls made list
•
reset resettable call timers
Master Clear does not clear the:
•
fixed dial list
•
my number(s) list
•
received messages list
To clear the settings:
1. Follow the steps in “1-2-3: Getting to Phone
Status...” to get to Master Clear, and then
press O to select. You will see Enter
Security Code.
2. Enter your six-digit security code.You will
see Reset Complete.
3. Press and hold C to exit the menu.
You cannot clear your settings from cellular mode.
However, when you clear your setting from satellite
mode, you cellular cassette settings are cleared as
well.
Satellite
Mode
Tip: The
factory default
security code
is 000000.
Cellular
Mode
Customizing Phone Features
153
1-2: Getting to Phone Setup...
1.
2.
M until you see Phone Setup, and then press O.
Press M to scroll to one of the features below.You will see the
Press
feature name, along with Select?.
r Cellular Mode Settings
r Set Up the Emergency Number
Satellite
Mode
This feature does not apply to satellite mode. You
will not see this menu option in this mode.
Cellular
Mode
(CDMA/
AMPS)
This feature allows you to dial 112 to make an
emergency call even if your local emergency
number is not 112. The default number is 911.
1. Follow the steps in “1-2: Getting to Phone
Setup...” to get to Emergency Mapping, and
then press O to select. You will see
Enter Number?
2. Enter number. Enter your local emergency
number and then press O.
3. Press and hold C to exit the menu.
Cellular
Mode
(GSM)
154
This feature does not apply to GSM cellular mode.
You will not see this menu option in this mode.
Customizing Phone Features
r Setup an International Prefix
This feature does not apply to satellite mode. You
will not see this menu option in this mode.
Satellite
Mode
This feature allows you to use the 0 key
(international prefix +) to make an international call
without entering the access code for the country, no
matter what mode you are in. The default prefix is
001.
Cellular
Mode
(CDMA/
AMPS)
1. Follow the steps in “1-2: Getting to Phone
Setup...” to get to Intl. Dialing Prefix,
and then press O to select. You will see
Enter Number?
2. Enter number. Enter the international
access code for the country you are in, and
then press O.
3. Press and hold C to exit the menu.
This feature does not apply to GSM cellular mode.
You will not see this menu option in this mode.
Cellular
Mode
(GSM)
Customizing Phone Features
155
1-2: Getting to Phone Setup...
1.
2.
M until you see Phone Setup, and then press O.
Press M to scroll to one of the features below.You will see the
Press
feature name, along with Select?.
r System Scan
Satellite
Mode
This feature does not apply to satellite mode. You
will not see this menu option in this mode.
Cellular
Mode
(CDMA/
AMPS)
The System Scan feature lets you select the type of
cellular system your phone accesses. This feature is
configured by your cellular service provider.
Select a System Scan Method
Your system ID is shown on your display when you
are registered with the system. An A indicates you
are registered with an analog system and a D
indicates you are registered with a digital system.
1. Follow the steps in “1-2: Getting to Phone
Setup...” to get to System Scan, and then
press O to select.
2. Press < to scroll to Std A/B, Scan A/B,
Std B/A, Scan B/A, Scan A, Scan B, Home
Only, or Preferred SIDs, and then press
O to select.
See the table on page 157 for a detailed
description of these settings.
3. Press and hold C to exit the menu.
156
Customizing Phone Features
System Scan Settings
Standard
Mode
Your phone first seeks a home type
system, then a non-home type system.
•
If home system is non-wireline (type
A), you will see Std A/B.
•
If home system is wireline (type B),
you will see Std B/A.
Reversed
Preference
Mode
Your phone first seeks a non-home type
system, then a home type system. (This
mode may be useful in fringe areas or
certain roaming situations.)
•
If home system is non-wireline (type
A), you will see Scan B/A.
•
If home system is wireline (type B),
you will see Scan A/B.
Home Only
Mode
Your phone does not operate outside its
home system. You see will Home Only.
You phone operates only within
Scan A Mode non-wireline (A) systems. You will see
Scan A.
Scan B Mode
Your phone operates only within wireline
(B) systems. You will see Scan B.
Enhanced
Preferred
Scanning
Mode
Your phone scans for home or
programmed preferred System ID
numbers (SIDs) first. This mode requires
entry of the SIDs for the systems in which
you wish to operate. Contact your cellular
service provider for SID information.
If you have selected two system operation,
the phone seeks cellular service
according to the system type mode
selected for each phone number.
You will see Preferred SIDs.
This feature does not apply to GSM cellular mode.
You will not see this menu option in this mode.
Cellular
Mode
(GSM)
Customizing Phone Features
157
1-2: Getting to Phone Setup...
1.
2.
M until you see Phone Setup, and then press O.
Press M to scroll to one of the features below.You will see the
Press
feature name, along with Select?.
r Switching Phone Numbers
Satellite
Mode
This feature does not apply to satellite mode. You
will not see this menu option in this mode.
Cellular
Mode
(CDMA/
AMPS)
Your phone can operate on four different home
systems depending on your Cellular Cassette.The
Change Number feature lets you change your active
number to the one appropriate for your current area.
All the phone numbers are designated as your
home system, but only one number can be active at
any given time. Calls are placed and received by
the currently active number only.
To change the active phone number:
1. Follow the steps in “1-2: Getting to Phone
Setup...” to get to Change Number, and then
press O to select. You will see your active
number with a z next to it.
2. Press < to scroll through your phone
numbers and press O to switch to that
phone number.
Note: Contact your service provider to add
additional numbers to this list.
3. Press O to confirm the new setting. You will
see Set.
4. Press and hold C to exit the menu.
Cellular
Mode
(GSM)
158
This feature does not apply to GSM cellular mode.
You will not see this menu option in this mode.
Customizing Phone Features
Accessing the Network
This section shows you how to register with the network.
What You’ll Learn
•
accessing the Iridium satellite network
•
setting up cellular mode network selection
Keep in Mind: If you see a + next to a feature, the phone must be in
satellite mode. If you see a r next to a feature, the phone must be in
cellular mode. See “Selecting a Mode” on page 169 to change modes.
Accessing the Network
159
Entering the Network Menu
To enter the Network Selection menu:
1. Press M to open the Options Menu.
2. Press M to scroll forward.
or
Press < to scroll backward or forward.
3. Press O when you see:
12:00
Network
Selection
ABC123
View Options?
4. Press M to scroll through the submenu.
or
Press < to scroll backward or forward
through the submenu.
160
Accessing the Network
Network Feature Overview
The feature selection in the Network menu varies depending on your
mode setting. The table below shows the features available in each
mode. See “Selecting a Mode” on page 169 for more information on
changing modes.
Feature
Satellite
GSM
Available Networks
•
Find New Network
•
Network Search
•
Register Now
•
CDMA/AMPS
•
Accessing the Network
161
What’s on the Network Menu?
Satellite
Mode
162
Network Selection
Accessing the Network
Register Now
Cellular
Mode
(GSM)
Network Selection
Available Networks
Register Now
Network Search
Registration Preferences
Automatic Search
Manual Search
Find New Network
This menu is not available in CDMA/AMPS cellular
mode.
Cellular
Mode
(CDMA/
AMPS)
Accessing the Network
163
1-2: Getting to Network Selection...
1.
Press M until you see Network
press O.
2.
Press M to scroll to one of the features described below. You
will see the feature name, along with Select?.
Selection,
and then
+ Registering With the Satellite Network
Satellite
Mode
If you know your phone is outside the range of your
local service, use this feature to access Iridium
satellite service.
Your phone searches for the Iridium satellite
network.
1. Rotate and extend the antenna upward.
See “Holding the Phone” on page 45.
2. Follow the steps in “1-2: Getting to Network
Selection...” to get to Register Now.
3. Press
O to select. You will see
Registering....
This may take a few
seconds.
If the phone finds the signal, you will see
and the signal strength
indicator:
Registered
rx
The n indicator also appears.
If the phone is unsuccessful you may see
one of these messages: Rotate Antenna,
Orient Antenna, System Busy,
Restricted Area, or Weak Signal.
Cellular
Mode
164
This feature does not apply to cellular mode. You
will not see this menu option in this mode.
Accessing the Network
r Cellular Mode (GSM) Settings
These network selection features are available in
GSM cellular mode only. For information on
switching to cellular mode, see “Selecting a Mode”
on page 169.
r Scan for Available Networks
This feature does not apply to satellite mode. You
will not see this menu option in this mode.
Satellite
Mode
This option scans to see which networks are
operating in your current location.
Cellular
Mode
(GSM)
1. Follow the steps in “1-2: Getting to Network
Selection...” to get to Available Networks,
and then press O. You will see Scanning
and then a list of the available networks.
2. Press < to scroll to the network you want
to register with, and then press O. You will
see Register Now?.
3. Press O to register with that network. You
will see Searching.
When your phone has completed registering
with the network, you will see the name of the
network and either the n or l indicator.
This feature does not apply to CDMA/AMPS cellular
mode. You will not see this option in this mode.
Cellular
Mode
(CDMA/
AMPS)
Accessing the Network
165
1-2: Getting to Network Selection...
1.
Press M until you see Network
press O.
2.
Press M to scroll to one of the features described below.
You will see the feature name, along with Select?.
Selection,
and then
r Set Network Search Method
Satellite
Mode
This feature does not apply to satellite mode. You
will not see this menu option in this mode.
Cellular
Mode
(GSM)
When your phone needs to register with a network, it
generates a sorted list of networks. The network list
is sorted in the following order:
•
the home network
•
networks from a preferred list
•
random list of other networks found above a
certain signal strength
•
remaining networks in descending order of
signal strength
Any forbidden networks stored in the SIM card are
not included in the sorted list.This feature allows you
to determine how the phone tries to register with a
system. See the table on page 167 for a description
of the available search methods.
To set your network search method:
1. Follow the steps in “1-2: Getting to Network
Selection...” to get to Network Search, and
then press O. You will see Registration
Preferences.
2. Press O.
3. Press < to scroll to Automatic Search or
Manual Search, and then press O. You will
see Completed.
166
Accessing the Network
You can select one of the following methods:
Automatic Search
The phone tries to register with the
first network in the sorted list that
satisfies the GSM network search
rules (described on the previous
page). If this is successful your
phone displays the network name.
The phone presents you with a
sorted list of networks within range.
You select the network with which
you want to register. You will see
Search Network followed by
Search?
1.
Press O to generate the
sorted list.
2.
Press < to select the
network you want to register
Manual Search
with, and then press O. You
Now?.
will see Register
Press O to register with that
network.
When your phone has completed
registering with the network, you will
see the name of the network and the
n or l indicator.
3.
This feature does not apply to CDMA/AMPS cellular
mode. You will not see this option in this mode.
Cellular
Mode
(CDMA/
AMPS)
Accessing the Network
167
1-2: Getting to Network Selection...
1.
Press M until you see Network
press O.
2.
Press M to scroll to one of the features described below.
You will see the feature name, along with Select?.
Selection,
and then
r Find a New Network
Satellite
Mode
This feature does not apply to satellite mode. You
will not see this menu option in this mode.
Cellular
Mode
(GSM)
When your phone tries to register with a network, it
excludes your current network from the search. If
the attempt fails, your phone then attempts to
reregister with the previous network.
1. Follow the steps in “1-2: Getting to Network
Selection...” to get to Find New Network,
and then press O.
If you are using the automatic method, you
will see Searching and then the name of the
network.
If you are using the manual method continue
with step 2.
2. Press < to scroll to the network you want
to register with, and then press O. You will
see Searching and then the name of the
network.
Cellular
Mode
(CDMA/
AMPS)
168
This feature does not apply to CDMA/AMPS cellular
mode. You will not see this option in this mode.
Accessing the Network
Selecting a Mode
If you have an optional Cellular Cassette installed in your satellite
phone, you can access the cellular network as well as the satellite
network.
What You’ll Learn
•
selecting automatic modes
•
selecting manual modes
Selecting a Mode
169
Entering the Mode Selection Menu
To enter the Mode Selection menu:
1. Press M to open the Options menu.
2. Press M to scroll forward.
or
Press < to scroll backward or forward.
3. Press O when you see:
12:00
Mode Selection
View Options?
4. Press M to scroll through the submenu.
or
Press < to scroll backward or forward
through the submenu.
170
Selecting a Mode
Mode Selection Feature Overview
The feature selection in the Mode Selection menu varies depending on
your mode setting. The table below shows the features available in
each mode. This chapter shows you how to change modes.
Feature
Satellite
GSM
CDMA/AMPS
Cellular Always
•
•
•
Cellular Preferred
•
•
•
Satellite Always
•
•
•
Satellite Preferred
•
•*
•
*
This feature may not be available for some GSM Cellular Cassette users. Check with
your service provider.
Selecting a Mode
171
What’s on the Mode Selection Menu?
All Modes
Mode Selection
Cellular Preferred
Cellular Always
Satellite Preferred
Satellite Always
172
Selecting a Mode
Selecting a Mode
Preferred or Automatic Modes
When you select a preferred mode, your phone
looks for that type of service first. If it cannot find
your preferred service, after about five minutes, it
switches automatically to your non-preferred
service. If the phone switches to a non-preferred
service, it checks at regular intervals (every 30
minutes) to see if your preferred service has
become available. The exact intervals that your
phone switches modes and checks for preferred
service varies depending on your SIM card. Check
with your service provider.
Keep in Mind: The phone postpones a switch
between modes while you are in a call or are
actively using one of the phone’s features.
Always or Manual Modes
If you select an always mode, your phone always
accesses that type of service. If you become out-ofrange in that mode, the phone does not switch to
the other type of service. You have to manually
switch it to the other mode by changing the settings
in this menu.
Selecting a Mode
173
1-2: Getting to Mode Selection...
1.
2.
Press M until you see Mode
Press
Selection,
and then press O.
M to scroll to one of the features described below.
Selecting Satellite Mode
Select Satellite Preferred Mode
If you select this feature, your phone uses your
Iridium satellite service if possible. When you are in
satellite mode, you will see the + indicator in the
lower left corner of your display.
Tip: You must
have a
Cellular
Cassette
installed in
your phone
for this
selection to
work properly.
If you are out of range and are unable to access a
satellite, your phone switches automatically to
cellular mode. If this happens, you no longer will see
the + indicator in the lower left corner of your
display.
1. Follow the steps in “Selecting a Mode” to
get to Satellite Preferred.
2. Press O to select.
If you see the message Check Cassette or
Insert Cassette, make sure your cassette
is installed and is installed properly.
3. Press and hold C to exit the menu.
Keep in Mind: This option may not be available for
some GSM Cellular Cassette users. If you power
your phone up with a GSM Cellular Cassette
inserted, your phone may switch to Cellular
Preferred mode.
174
Selecting a Mode
Select Satellite Always Mode
If you select this feature, your system always
accesses the Iridium satellite network. When you
are in satellite mode, you will see the + indicator in
the lower left corner of your display.
1. Follow the steps in “1-2: Getting to Mode
Selection...” to get to Satellite Always.
2. Press O to select.
Selecting a Mode
175
1-2: Getting to Mode Selection...
1.
2.
Press M until you see Mode
Press
Selection,
and then press O.
M to scroll to one of the features described below.
Selecting Cellular Mode
Select Cellular Preferred Mode
This is the default selection. When this mode is
active, your phone uses your cellular service if
possible. If you are out of range, your phone
switches to satellite mode. If this happens, you will
see the + indicator in the lower left corner of your
display.
Tip: You must
have a
Cellular
Cassette
installed in
your phone
for these
selections to
work properly.
1. Follow the steps in “Selecting a Mode” to
get to Cellular Preferred.
2. Press O to select.
If you see the message Check Cassette or
Insert Cassette, make sure your Cellular
Cassette is installed properly.
Select Cellular Always Mode
If you select this feature, your system always
accesses the cellular network.
1. Follow the steps in “1-2: Getting to Mode
Selection...” to get to Cellular Always.
2. Press O to select.
If you see the message Check Cassette or
Insert Cassette, make sure your Cellular
Cassette is installed properly.
176
Selecting a Mode
+Timing Your Calls
Your phone’s call meters give you a variety of options for tracking the
time you spend on the phone. You can monitor the length of individual
calls, set a timer to track monthly usage, or have the phone alert you
with tones at specific intervals.
The features described in this chapter are only available in satellite
mode.
What You’ll Learn
•
viewing your phone’s call timers to monitor your air-time
•
setting your phone’s audible alerts to sound at intervals you
specify
•
activating an in-call display of the elapsed time of your current
call
•
checking the total airtime of your phone since it was
manufactured
Keep in Mind: If you see a + next to a feature, the phone must be in
satellite mode. If you see a r next to a feature, the phone must be in
cellular mode. See “Selecting a Mode” on page 169 to change modes.
Timing Your Calls
177
Entering the Call Meters Menu
To enter the Call Meters menu:
1. Press M to open the Options menu.
2. Press M to scroll forward.
or
Press < to scroll backward or forward.
3. Press O when you see:
12:00
Call
Meters
View Options?
4. Press M to scroll through the submenu.
or
Press < to scroll backward or forward
through the submenu.
178
Timing Your Calls
Call Meters Feature Overview
The feature selection in the Call Meters menu varies depending on your
mode setting. The table below shows the features available in each
mode. See “Selecting a Mode” on page 169 for more information on
changing modes.
Feature
Satellite
Reset All Timers
•
Set Repetitive Alert Timer
•
Set Single Alert Timer
•
Show Time of Last Call
•
Show Total Time of All Calls
•
View In-call Timer
•
View Lifetime Timer
•
GSM
CDMA/AMPS
Timing Your Calls
179
What’s on the Call Meters Menu?
Satellite
Mode
Call Meters
Show Call Timers
Show Last Call
Total For All Calls
Reset All Timers
Set Audible Call Timers
Single Alert Timer
On/Off
Repetitive Timer
On/Off
Set In-Call Display
No In-Call Display
Show Time Per Call
Lifetime Timer1
1
Cellular
Mode
180
This feature is availabe when the Extended Menu is active.
This menu is not available in cellular mode.
Timing Your Calls
1-2-3: Getting to Show Call Timers...
1.
2.
3.
Press M until you see Call
Press M until you see Show
press O.
Press
Meters,
and then press O.
Call Timers,
and then
M to scroll to one of the features described below.
+ Showing Call Timers
This submenu helps you track your airtime. Keep a
running tab of your monthly usage or view the
airtime of your most recent call.
+ Show the Time of the Last Call
Use this feature to display the elapsed time of your
most recent call.
Satellite
Mode
1. Follow the steps in “1-2-3: Getting to Show
Call Timers...” to get to Show Last Call,
and then press O to select.
You will see the airtime of the most recent call
in hours, minutes, and seconds. After several
seconds, the display returns to Show Last
Call.
2. Press and hold C to exit the menu.
This feature is not available in cellular mode.
Cellular
Mode
Timing Your Calls
181
1-2-3: Getting to Show Call Timers...
1.
2.
3.
Press M until you see Call
Press M until you see Show
press O.
Press
Meters,
and then press O.
Call Timers,
and then
M to scroll to one of the features described below.
+ Show Total Time for All Calls
Satellite
Mode
Use this feature to display your total airtime since
you last reset the Call Timer.
1. Follow the steps in “1-2-3: Getting to Show
Call Timers...” to get to Total For All
Calls, and then press O to select.
You will see the airtime accumulated since
the timer was last reset. The airtime is
displayed in hours, minutes, and seconds.
After several seconds, the display returns to
Total For All Calls.
2. Press and hold C to exit the menu.
Cellular
Mode
This feature is not available in cellular mode.
+ Reset All Timers
Satellite
Mode
Reset your timers at the beginning of each billing
cycle to keep track of your spending.
1. Follow the steps in “1-2-3: Getting to Show
Call Timers...” to get to Reset All Timers,
and then press O to select.
You will see Completed. The display then
returns to Reset All Timers.
2. Press and hold C to exit the menu.
Keep in Mind: This does not reset the Lifetime Timer
described on page 186.
Cellular
Mode
182
This feature is not available in cellular mode.
Timing Your Calls
1-2-3: Getting to Audible Call Timers...
1.
2.
Press M until you see Call
3.
Press
Press M until you see Set
press O.
Meters,
and then press O.
Audible Call Timers,
and then
M to scroll to one of the features described below.
+ Setting Audible Call Timers
Let your phone watch the clock for you. The call
timers signal at a set time or interval with beeps only
you can hear.
+ Set the Single Alert Timer
Use this feature to set your phone to alert you after
an elapsed time.
Satellite
Mode
1. Follow the steps in “1-2-3: Getting to
Audible Call Timers...” to get to Single
Alert Timer, and then press O to select.
2. Press M to scroll to On or Off, and then
press O to select.
• If you select On, you will see Enter
Seconds. Continue with step 3.
• If you select Off, you will see Completed.
Continue with step 4.
3. Press O to accept the current setting. You
will see Seconds XXX.
or
Enter a number from 11 to 999, and then
press O. You will see Seconds XXX.
4. Press and hold C to exit the menu.
This feature is not available in cellular mode.
Cellular
Mode
Timing Your Calls
183
1-2-3: Getting to Audible Call Timers...
1.
2.
3.
Press M until you see Call
Press M until you see Set
press O.
Press
Meters,
and then press O.
Audible Call Timers,
and then
M to scroll to one of the features described below.
+ Set the Repetitive Timer
Satellite
Mode
Use this feature to set your phone to alert you at
specific intervals, for example every 45 seconds.
1. Follow the steps in “1-2-3: Getting to
Audible Call Timers...” to get to Repetitive
Timer, and then press O to select.
2. Press M to scroll to On or Off, then press
O to select.
• If you select On, you will see Enter
Seconds. Continue with step 3.
• If you select Off, you will see Completed.
Continue with step 4.
3. Press O to accept the current setting. You
will see Seconds XXX.
or
Enter a number from 11 to 999, and then
press O. You will see Seconds XXX.
4. Press and hold C to exit the menu.
Cellular
Mode
184
This feature is not available in cellular mode.
Timing Your Calls
1-2: Getting to Call Meters...
1.
2.
Press M until you see Call
Press
Meters,
and then press O.
M to scroll to one of the features described below.
+ Showing the In-Call Timer
Use this feature to display a running clock of the
airtime elapsed while on a call.
Satellite
Mode
1. Follow the steps in “1-2: Getting to Call
Meters...” to get to Set In-Call Display,
and then press O to select.
2. Press M to scroll to Show Time Per Call
or No In-Call Display, and then press O
to select.
3. Press and hold C to exit the menu.
This feature is not available in cellular mode.
Cellular
Mode
Timing Your Calls
185
1-2: Getting to Call Meters...
1.
2.
Press M until you see Call
Press
Meters,
and then press O.
M to scroll to one of the features described below.
+ Show the Lifetime Timer
Satellite
Mode
Tip: The
Lifetime Meter
can’t be reset.
Reset All
Timers has no
effect on this
timer.
Cellular
Mode
186
Use this feature to show the total time of all calls for
the life of your phone.
1. Follow the steps in “1-2: Getting to Call
Meters...” to get to Lifetime Timer, and
then press O to select.
You will see the total airtime of your phone
since it was manufactured, including the
airtime spent in cellular mode.
2. Press and hold C to exit the menu.
This feature is not available in cellular mode.
However, when you view your lifetime time in
satellite mode, the total airtime includes the airtime
spent in cellular mode.
Timing Your Calls
+ Customizing the Menu System
Do you think your 9500 Portable Phone has too many features for
everyday use? You can do something about it by hiding the features
you don’t always need. Is your favorite feature not on the Quick Access
menu? It’s easy to change the defaults to your favorite features. By
customizing your menus, your favorite features are always quick and
easy to find! This chapter shows you how.
Keep in Mind: The menu systems can only be customized in Iridium
satellite mode. See “Selecting a Mode” on page 169 for more
information.
What You’ll Learn
•
personalizing the Options Menu
•
personalizing the Quick Access Menu
Keep in Mind: If you see a + next to a feature, the phone must be in
satellite mode. If you see a r next to a feature, the phone must be in
cellular mode. See “Selecting a Mode” on page 169 to change modes.
Customizing the Menu System
187
+ Personalizing the Options Menu
Satellite
Mode
You can customize the Options Menu by moving
features in and out of the Extended Menu.
+ Move Menu Features
To move menu features:
1. Find the feature you want to move.
2. Press and hold O. You will see one of two
responses depending on where that menu
feature currently is. If you see:
Remove From
Press O to move the feature
to the Extended Menu. You will
see Menu Item Moved.
or
Short Menus
(the feature is in
the Short Menu)
Add To Short
Press < scroll to Leave
in Short Menus, and then
press O to select. You will
see Move Cancelled.
Press O to move the feature
to the Short Menu. You will see
Menu Item Moved.
Menus
(the feature is in
the Extended
Menu)
or
<
to scroll to Leave
and then
press O to select. You will
see Move Cancelled.
Press
in Long Menus,
Keep in Mind: Some features and submenus cannot
be moved. You will see Cannot Move Menu Item.
188
Customizing the Menu System
+ Activate/Deactivate Extended
Menus
Use the Options Menu to activate and deactivate
Extended Menu. Activate it when you need access
to every feature. Deactivate it for everyday use.
1. Press M until you see Phone
then press O to select.
Setup,
2. Press M until you see Extended
and then press O to select.
and
Menus,
3. Press M to scroll to either On or Off, and
then press O to select.
If you activate the Extended Menu, you will
notice that all the hidden features are now
accessible.
+ Access Hidden Features
If you want access to a feature hidden in the
Extended Menu, but don’t want to leave the
Extended Menu active, you can use this shortcut:
Press and hold M for a few seconds.
All Extended Menu features are accessible
until you exit the Options Menu.
These features are not available in cellular mode.
You will see all of the available cellular menu options
when you are in cellular mode, regardless of
whether the Extended menu is active or not.
Cellular
Mode
Customizing the Menu System
189
+ Personalizing the Quick Access Menu
Satellite
Mode
You can put any of the features listed below in the
Quick Access Menu instead of the defaults listed on
page 67.
D
Find by Location recalls Phone Book
entries by memory location numbers.
F
Add Entry to Phone stores entered
numbers in the next available phone
memory location.
T
Add Entry to SIM stores entered numbers in
the next available SIM card location.
J
Phone Mute on or off mutes the phone.
N
Ring Volume displays and sets the
incoming call ring tone volume.
V
Switch Memory switches One-Touch dialing
between the phone and SIM memories
depending on the current setting.
Y
Last Call Timer displays the duration of
your last call.
To change the default quick access features to one
of the features listed above, choose the feature you
want to replace, and then choose the replacement.
1. Press E and then press M to scroll to the
feature you wish to change.
2. Press and hold O to access the list of
features available.
3. Press M to scroll through the list until you
find the desired feature.
4. Press O to store the displayed feature in the
new location.
You will see Completed.
Cellular
Mode
190
This feature is not available in cellular mode.
Customizing the Menu System
Menu Quick Reference
The Options Menu changes depending on the mode you are in. This
section provides a quick reference of the menu structure and features
for each mode.
What You’ll Learn
•
Menu Quick Reference
Menu Quick Reference
191
Phone Book Menu
Satellite
Mode
Phone Book
Personal Numbers
Find Entry By Name
Enter Name:
Call Number
Modify Name Or Number
Erase Name And Number
Find Entry By Location
Enter Location:
Call Number
Modify Name Or Number
Erase Name And Number
Add Entry
Add To Phone Memory
Add To SIM Card Memory
Check Capacity
Check Phone Capacity
Check SIM Capacity
Prevent Access
No Memory Restrictions
To Phone Memory
To SIM Card Memory
To Phone & SIM Memory
Last Ten Calls
Last Calls Made
Erase All Numbers
My Phone Number(s)
Fixed Dialing
View Fixed Dial List
Fixed Dial List
Setup Fixed Dialing
On/Off
Edit Entry
Add Entry
Erase Entry
One-Touch Dial Settings
To Phone Memory
To SIM Card Memory
To Fixed Dial List
192
Menu Quick Reference
Fixed Dial List
Phone Book Menu
Cellular
Mode
Phone Book
Personal Numbers
Find Entry By Name
Enter Name:
Call Number
Modify Name Or Number
Erase Name And Number
Find Entry By Location
Enter Location:
Call Number
Modify Name Or Number
Erase Name And Number
Add Entry
Add To Phone Memory
Add To SIM Card Memory
Last Ten Calls
Last Calls Made
Erase All Numbers
My Phone Number(s)
Menu Quick Reference
193
Call Related Features Menu
Satellite
Mode
Call Related Features
Show Battery Meter
Show Signal Strength
Pending Call Drop
On/Off
Call Forwarding1
Forward When Unavailable
On/Off
Forward All Calls
On/Off
Detailed Forwarding
Forward Voice Calls
Forward All Voice Calls
On/Off
If Busy
On/Off
If No Answer
On/Off
If Not Reachable
On/Off
Cancel All Forwarding
Call Waiting1
Call Barring1
Bar Outgoing Calls
On/Off
Bar Incoming Calls
On/Off
Change Bar Password
194
Menu Quick Reference
Call Related Features Menu
Cellular
Mode
(GSM)
Call Related Features
Call Forwarding1
Forward When Unavailable
On/Off
Forward All Calls
On/Off
Detailed Forwarding
Forward Voice Calls
Forward All Voice Calls
On/Off
If Busy
On/Off
If No Answer
On/Off
If Not Reachable
On/Off
Forward Fax Calls
Foward Data Calls
Cancel All Forwarding
Call Barring1
Bar Outgoing Calls
On/Off
Intl Calls
Intl Calls Except Home
All Calls
Bar Incoming Calls
On/Off
When Roaming
All Calls
Change Bar Password
This menu is not available in CDMA/AMPS cellular
mode.
Cellular
Mode
(CDMA/
AMPS)
Menu Quick Reference
195
Messages Menu
Satellite
Mode
Messages Menu
Call Voicemail
Received Messages
Go to Next Message
Delete Message
Return Call
Message Settings
Voicemail Number
196
Menu Quick Reference
Messages Menu
Messages Menu
Received Messages
Go to Next Message
Delete Message
This menu is not available in CDMA/AMPS cellular
mode.
Cellular
Mode
(GSM)
Cellular
Mode
(CDMA/
AMPS)
Menu Quick Reference
197
Phone Setup Menu
Satellite
Mode
Phone Setup
Adjust Ring Volume
Ring or Vibrate
Ring Only
Vibrate Only
Vibrate Then Ring
No Ring or Vibrate
Set Ringer Tone
Standard Tone
High Tone
Phone Lock
Automatic Lock
On/Off
Lock Now
Change Unlock Code
Require SIM Card PIN
On/Off
Change SIM PIN Code
Change SIM PIN2 Code
New Security Code
Extended Menus
On/Off
Show Time and Date1
Show Home Time & Date
Show Away Time & Date
Change Clock
Away Time
Home Time
Set Time and Date1
Set Home Time & Date
Set Away Time & Date
Set Time Format1
12 Hour
24 Hour
Language Selection1
Automatic
Türkçe
Select Key Pad Tones1
No Tones
Normal Tones
Single Tone
Phone Status1
Status Review
Master Reset
Master Clear
1
198
This feature is available when the Extended Menu is active.
Menu Quick Reference
Phone Setup Menu
Cellular
Mode
(CDMA/
AMPS)
Phone Setup
Emergency Mapping
Intl. Dialing Prefix
System Scan
Std A/B
Scan A/B
Std B/A
Scan B/A
Scan A
Scan B
Home Only
Preferred SIDs
Change Number
This menu is not available in GSM cellular mode.
Cellular
Mode
(GSM)
Menu Quick Reference
199
Network Selection Menu
Satellite
Mode
200
Network Selection
Menu Quick Reference
Register Now
Network Selection Menu
Cellular
Mode
(GSM)
Network Selection
Available Networks
Register Now
Network Search
Registration Preferences
Automatic Search
Manual Search
Find New Network
This menu is not available in CDMA/AMPS cellular
mode.
Cellular
Mode
(CDMA/
AMPS)
Menu Quick Reference
201
Mode Selection and Call Meters Menus
Mode Selection Menu
All Modes
Mode Selection
Cellular Preferred
Cellular Always
Satellite Preferred
Satellite Always
Call Meters Menu
Satellite
Mode
Call Meters
Show Call Timers
Show Last Call
Total For All Calls
Reset All Timers
Set Audible Call Timers
Single Alert Timer
On/Off
Repetitive Timer
On/Off
Set In-Call Display
No In-Call Display
Show Time Per Call
Lifetime Timer1
1
Cellular
Mode
202
This feature is availabe when the Extended Menu is active.
This menu is not available in cellular mode.
Menu Quick Reference
Troubleshooting
This section tells you what to do if you experience one of these
problems:
Problem
Solution
You can’t turn the Check the battery. Is it charged, properly fitted, and are
phone’s power on. the contacts clean and dry?
•
•
•
•
You can’t make
calls.
•
•
•
•
•
•
•
You can’t receive
calls.
•
•
•
Check the antenna. Is it fully extended and rotated?
Do you have a clear view of the sky?
Did you enter the number in international format? All
calls made from the Iridium satellite system must be
in international format (satellite mode only).
Check the signal strength meter. If the signal is
weak, move to an open space or, if you are in a
building, move closer to a window.
Check the Network Selection settings. Try Manual
Registration or if in GSM cellular mode try Manual
Selection, or try another network.
Check your Operator coverage map.
Is Restricted displayed? Check the Call Barring
setting.
Has a new SIM card been inserted? Check that no
new restrictions have been imposed.
Check to see if you have your Fixed Dialing list
enabled. If so, you can only make calls to numbers
or prefixes that are on the list. If you are in cellular
mode you must disable this feature. You must check
and disable the feature from satellite mode.
Check to see that your phone is powered on.
Check the antenna. Is it fully extended and rotated?
Do you have a clear view of the sky?
Check the signal strength. If the signal is weak,
move to an open space or, if you are in a building,
move closer to a window.
Check the Call Forwarding and Call Barring settings.
Check the Ringer setting. If it is off, there is no
audible ringer.
Check to see if your Fixed Dialing list is enabled. If
you are in cellular mode you must disable it. You
must check and disable the feature from satellite
mode.
203
Problem
Solution
•
You can’t make
international calls.
•
•
•
Your phone won’t
unlock.
•
•
Have you included the relevant codes? Press and
hold the 0 key to display the international dialing
prefix (+) and then enter the appropriate country
code followed by the phone number.
If you are in cellular mode, some service providers
automatically bar the ability to make international
calls. Contact your service provider.
Are you in a CDMA/AMPS cellular mode? You must
map the international access code in order to use
the 0 key to display the international dialing
prefix (+).
Have you inserted a new SIM card? Enter the new
PIN code.
Do you have a replacement phone? Enter the default
phone unlock code —1234.
Have you forgotten the unlock code? Press M to
change the unlock code (you need your security
code).
Your PIN is
blocked.
Enter the PIN unblocking code or contact your service
provider.
Your PIN2 is
blocked.
Enter the PIN2 unblocking code or contact your service
provider.
Your SIM card
won’t work.
•
•
•
•
You can’t access
your messages.
•
Is the card inserted the correct way?
Is the gold chip visibly damaged or scratched?
Return the card to your service provider.
Check the SIM and phone contacts. If they are dirty,
clean them with an antistatic cloth.
Are you in the correct mode? If you do not have a
GSM cellular cassette installed, you must be in
satellite mode to access your messages.
Is your GSM Cellular Cassette inserted? In order to
access messages from cellular mode, you must
have a GSM Cellular Cassette inserted.
You can’t cancel
Wait until you are in an area with good network coverage
Call Forwarding or
and try again.
Call Barring.
The o symbol
is flashing.
204
There is not enough memory available to store another
message. Use the Messages menu to delete one or more
messages.
Problem
Solution
•
•
•
The battery won’t
charge.
•
•
•
•
•
The battery drains
faster than
normal.
•
•
•
You find your
phone becoming
warm during use.
Are you in an area of variable coverage? This uses
extra battery power.
Is your antenna fully rotated and extended? Do you
have a clear view of the sky? This helps use less
battery power.
Is it a new battery? A new battery needs two to three
charge/discharge cycles to attain normal
performance.
Is it an old battery? Battery performance declines
after several years of use. Replace the battery.
Is it a battery that hasn’t been completely
discharged? Allow the battery to fully discharge
(until the phone turns itself off) and then charge the
battery overnight.
Are you using your phone in extreme temperatures?
At extreme hot or cold temperatures, battery
performance is significantly reduced.
You may notice this during long calls or during charging.
The heat is produced by the electronic components
within your phone and is quite normal.
•
Your phone has
your SIM card
inside but the
display says:
•
Your phone has a
Cellular Cassette
installed but the
display says:
Check the charger. Is it properly connected? Are its
contacts clean and dry?
Check the battery contacts. Are they clean and dry?
Check the battery temperature. If it is warm, let it
cool before recharging.
Is it an old battery? Battery performance declines
after several years use. Replace the battery.
Make sure you have a Motorola approved battery
installed. If you see Invalid Batt. in the display,
you will not be able to charge this battery.
Check Card
or Insert Card.
Check that the SIM card has been inserted correctly.
The contacts of the SIM card may be dirty. Turn the
phone off, remove the SIM card and rub the gold
chip on the card with a clean cloth. Replace the card
in the phone.
Blocked or Bad Card See Supplier.
Please contact your service provider.
Check Cassette
or Insert Cassette
Check that the Cellular Cassette has been inserted
correctly.
205
Problem
Solution
You do not have a
Cellular Cassette
and your phone
says Insert
Make sure you have the correct mode settings selected.
You are either in Cellular Always mode or a Preferred
mode.
Cassette
You find your
phone’s prompts
in a language
other than your
own.
206
Press M, 2, 6. This routes you directly to the
language selection submenu. Press < until you see
your preferred language. Press O to select. You must
be in satellite mode to do this.
Glossary
A
accessory connector port A
socket on the bottom of the
phone where you can attach
accessories such as a travel
charger, desktop charger, auto
accessory adapter or data
accessories.
airtime The amount of time you
spend using a cellular or satellite
system. Especially, the time
between successfully placing a
call and terminating a call.
AMPS Advanced Mobile Phone
Service. An analog network
protocol.
antenna The devices on your
phone that send and receive
satellite or cellular signals.
Cellular Cassette An optional
module that is inserted into the
portable phone and gives it
access to the cellular system.
cellular mode When your
phone is in this mode it is
accessing the cellular system.
You must have the appropriate
cellular cassette installed.
cellular system The cellular
equipment in a given geographic
area that relays signals to and
from individual cellular
telephones and the landline
telephone system.
clear-line-of sight In order for
your phone to communicate to
the satellite network, your
antenna must have a clear view
of the sky.
Auto Accessory Adapter An
accessory device that allows you
to power your phone and charge
any attached batteries from a
car’s cigarette lighter.
D
C
DTMF See Dual Tone MultiFrequency tones.
CDMA Code Division Multiple
Access. A digital technology.
cellular A wireless personal
telecommunications system
which uses terrestrial base
station controllers.
default A feature’s original
setting as pre-programmed in the
factory.
dual mode phone A phone
designed to operate on a cellular
network and the Iridium satellite
network.
cellular carrier One of several
competing organizations in a
given geographic area that owns
and operates a cellular system.
207
Dual Tone Multi-Frequency
Tones The tones that your
phone transmits when you press
a key on the keypad. These
tones are used to access
automated calling systems such
as voicemail.
indicator A light or icon on your
phone that gives you information
about your phone’s status.
E
L
Emergency Call This feature
allows you to make an
emergency call even if your
phone is locked by dialing 112.
landline The telephone system
used for conventional office and
home phones.
F
Iridium System A system of 66
satellites that offer global
communication.
lock Use this feature to prevent
unauthorized access to your
satellite telephone.
fringe area The outermost
range of a cellular system or the
Iridium satellite system where
signals are weak.
lock code A four-digit code
used to unlock a locked phone.
G
memory location A space in
the internal Phone Book (both
Phone Memory and SIM memory)
where you can store a telephone
number and a name. Each of the
Phone’s memory locations can
hold up to 32 digits and 16
letters. The SIM card memory
can hold up to 20 digits and 16
letters.
GSM Global System for Mobile
Communications—A digital
network protocol.
H
home system The local cellular
system or satellite network where
you obtain your wireless service.
home type system A cellular/
satellite system of the same type
as your local system. See also
non-home type system, and
system type.
I
In-Call Menu The menu that
appears when you press M
during a call. It allows you to
access features like call holding.
208
M
menu feature Any feature that
can be accessed through the
menu system.
menu system The hierarchical
arrangement of your phone’s
features that allows for quick,
intuitive access.
message A feature that allows
the user to view pager-like
alphanumeric messages.
N
name directory An
alphabetical list of the names
and telephone numbers you
have stored into your phone’s
internal Phone Book.
Portable Dock An accessory
for the portable phone that
converts it to a speaker phone. It
runs off either AC power or
auxiliary batteries.
prompt A message requesting
input.
NAMPS Narrow-Band AMPS.
An analog technology.
Q
non-home type system A
system type different from your
home system. See also home
type system and system type.
Quick Access Menu A set of
features that is activated by
pressing E and a digit key (1
non-wireline A cellular carrier
that is not the same company as
the conventional telephone
company.
O
One-Touch Dialing To use this
feature, press and hold a number
on the keypad, 1 through 9
and your call is placed.
Options Menu The first level of
the menu system hierarchy,
which contains the six main
feature menus: Phone Book, CallRelated Features, Messages,
Phone Setup, Network Selection,
Mode Selection, Call Meters.
P
pause A special character that
tells your phone to “pause” or
wait for your input before sending
a group of numbers stored in
memory.
PIN or PIN2 Code Personal
Identification Network Code. A
private numeric password that
allows you to access your SIM
card and some network services.
to 9).
R
roam To use a cellular system
outside of your home system,
usually when you travel beyond
the range of your home system. If
you are roaming you see the l
indicator (cellular mode only).
S
satellite mode When you are in
this mode you are accessing the
Iridium satellite system. You see
the + indicator.
scroll To move backward or
forward through a list; for
example: to move backward or
forward through the menu system
or the name directory.
security code A six-digit code
used to access sensitive
features.
service provider A company
affiliated with a cellular or satellite
carrier that provides cellular/
satellite service to its customers.
SID See System Identification.
209
signal The radio waves that
carry information between your
phone and the satellite or cellular
system.
SMS Short Messaging
Services.
standby-time The amount of
time that your phone is left
powered on to receive calls.
status indicator See indicator.
submenu A secondary level of
your phone’s menu system
hierarchy.
System Identification An up to
five-digit number that identifies
your home cellular system. An
even number indicates a wireline
system and an odd number
indicates a non-wireline system.
system mode A setting that
determines the system type that
your cellular phone accesses
(CDMA/AMPS cellular mode).
system type A designation that
indicates one of two competing
cellular carriers in a given
geographic area. The nonwireline carriers operate on “A”
block frequencies and the
wireline carriers operate on “B”
block frequencies.
210
T
talk-time The amount of time
that you spend talking on the
phone.
TDMA Time Division Multiple
Access. A digital technology.
toggle To switch between two
possible options; for example: on
vs. off.
Travel Charger An accessory
device that allows you to power
your phone and charge any
attached batteries from a wall
outlet.
V
volume keys Located on the
side of your phone, the upper
and lower volume keys are used
to adjust ringer and earpiece
volume.
W
wireline system A cellular
carrier that is the same company
as the conventional telephone
company.
Index
A
accessing hidden features 189
accessing the network 159
accessories 20
accessory connector port 16
defined 207
adapter
antenna 23
Auto Accessory 21
StarTAC 22
travel 20
adding an entry 77
dedicated keys 76
menu 76
messages 77
adjusting earpiece volume 53
adjusting ringer volume 54, 136
air bags 10
aircraft 10
airtime
defined 207
AMPS
defined 207
antenna 15
adapter 23
care 7
correct position 45
defined 207
extending 45
inserting 26
left detente 45
removing 26
right detente 45
rotate 43
attaching battery covers 29
Auto Accessory Adapter 21
defined 207
automatic modes 173
automatic redial 47, 54
available characters 79
B
batteries 22
battery charge indicator 18
battery covers 29
battery meter 36, 110
cautions 38
charging 36
charging tips 38
check power status 36
desktop charging 34
disposing of 38
drains too fast 205
full charge 36
inserting 30
low battery warning 36
low charge 36
messages 37, 110
removing 32, 40
safety considerations 8
showing the battery meter 36,
110
storing 38
tips 38
using internal charger 35
won’t charge 205
battery covers 29
attaching 29
removing 29
blasting areas 10
Busy Try Later 58
buttons
SIM card eject 15
C
Call Answer? 51
call barring 114
Call Failed 46, 51
call forwarding
211
all calls 104
cancelling 109
when unavailable 102
call holding 60
Call Meters menu 177, 178, 202
call muting 57
Call Related Features menu 194
call timers
audible 183
lifetime 186
repetitive 184
resetting all 182
showing all calls 182
showing last call 181
single alert 183
viewing in-call 185
call waiting 58
accepting 58
activating 113
ending 58
rejecting 58
calling an entry 85
can’t make calls 203
Cannot Hold Second Call 58
carry accessories 23
CDMA
defined 207
cellular
defined 207
cellular carrier
defined 207
Cellular Cassette 24, 169
connector 16
defined 207
inserting 39
messages 205
removing 40
cellular mode
defined 207
selecting 176
cellular system
defined 207
characters 79
charger
desktop 20
212
solar 21
travel 20
Charging Battery 35, 37, 110
check mark 19
checking battery power status 36
clear key 15
clearing stored information 153
clear-line-of-sight 15
defined 207
compatibility 27
Connected 51
connection messages 46
correcting an entry 78
current state of service indicator
17
customizing
Options Menu 188
phone features 131
Quick Access Menu 67, 190
D
date
setting 148
viewing 146
dedicated key 77
default
defined 207
Desktop Charger 20
desktop charging of your battery
34
detailed call forwarding 106
fax and data calls 108
voice calls 106
detentes, antenna 45
dialing a number 46
dialing numbers with pauses 81
dialing special characters 48
Display 16
disposing of batteries 38
driving 8
DTMF
defined 207
dual mode phone
defined 207
Dual Tone Multi-Frequency Tones
defined 208
E
electronic devices 8
emergency call
defined 208
placing 50
setup 154
ending a call 48, 52
entering characters 78
entering names 78
entering pauses in numbers 80
erasing name and number 85
explosive atmospheres 10
exposure to radio frequency
signals 7
extended menus 189
accessing hidden features 189
activating 149, 189
F
factory defaults 152
Fast Charge Complete 37, 110
finding entry by location
dedicated keys 84
menu 84
finding entry by name 83
fixed dialing
adding an entry 89
editing an entry 91
modifying an entry 90
setting up 88
viewing list 92
flash 59, 61, 62, 103, 105, 107,
108, 109
fringe area
defined 208
function keys
defined 208
G
getting started 25
GSM
defined 208
GSM network selection
find new network 168
scan available networks 165
search method 166
automatic 167
manual 167
guide overview 12
H
hearing aids 9
hidden features 189
Hold Failed 58
holding 58, 60
holding the phone 45
home system 19
defined 208
home type system
defined 208
I
icons
display 65
quick access 19
Quick Access Menu custom
icons 190
Quick Access Menu default
icons 67
In Use symbol 19
In-Call Menu 68
call holding 60
call muting 57
call waiting 58
CDMA/AMPS Cellular Mode 68
defined 208
Satellite Mode 68
sending a flash 62
in-call timer 185
indicators 208
battery charge 18
check mark 19
current state of service 17
home system 19
In Use symbol 19
213
no service 19
quick access 19
real time clock 18
Roam symbol 19
scroll bar 19
short message service symbol
18
signal strength 18
inserting a battery 30
inserting antenna 26
inserting pauses into numbers 50
inserting the Cellular Cassette 39
inserting the SIM card 28
international calling 47
International Plug Kit 20
international prefix 155
setup 155
Invalid Batt 30, 37
Iridium System
defined 208
K
key presses 12
keypad cover 16
keypad tones
selecting 139
keys
clear 15
memory recall 15
memory store 15
menu 15
message 15
power 15
quick access key 15
scroll 15
volume 15, 210
L
landline
defined 208
language
setting 150
lanyard wrist strap 23
last ten numbers dialed 93
214
leather holster 23
lifetime timer 186
lock
defined 208
lock code
defined 208
locking phone
automatically 140
instantly 140
low battery warning 36
M
managing messages 126
manual modes 176
master clear 153
master reset 152
medical devices 9
memory
phone 74
SIM 74
memory location
defined 208
memory recall key 15
memory store key 15
menu 63
Call Meters 178, 202
Call Related Features 100, 194
feature
defined 208
key 15
Messages 120, 196
Mode Selection 202
Network 160
Network Selection 159, 200
Phone Book 72, 192
Phone Setup 134, 198
quick reference 191
Selecting a Mode 169
system
defined 208
menus
personalized menus 188
message (SMS)
defined 208
message key 15
messages 119
adding an entry 77
battery 37, 110
connection 46
current state of service light 17
deleting 129
managing 126
notification 126
power on 43
reading 129
returning calls 130
Rotate Antenna 43
storing 126, 129
text 127
what’s in one 127
messages and prompts 12
Messages menu 120, 196
mode selection
automatic 173
cellular always 174
cellular preferred 176
manual 176
satellite 164
satellite always 175
satellite preferred 174
Mode Selection menu 170, 202
modifying name and number 85
multiple key answer 51
muting 57
no service 19
non-home type system
defined 209
non-wireline
defined 209
Not Available 37, 110
notification messages
fax 127
voicemail 127
N
pacemakers 9
package contents 20
passwords
changing call bar password
118
pause
defined 209
pause dialing 50, 80
pending call drop signal
deactivating 112
Personal Mailbox Service 52
Phone Book 49
adding an entry 76
calling an entry 85
name directory
defined 209
NAMPS
defined 209
navigating the Options Menu 64
Network Selection menu 160, 200
networks
find new network 168
scan available 165
search method 166
automatic 167
manual 167
O
one-touch dialing
defined 209
setting up 96
using 96
Options Menu
customizing 65, 188
defined 209
display icons 65
exiting 64
extended menus 189
moving features 188
navigating 64
phone response 65
scrolling 64
selecting options and
submenus 64
Orient Antenna 46, 51
P
215
checking capacity 86
erasing name and number 85
find entry by location 84
find entry by name 83
last ten numbers dialed 93
menu 70
modifying name and number 85
organizing 74
preventing access 87
storing names and numbers 76
Phone Book Menu 192
phone calls
automatic redial 47, 54
phone flash 59, 61, 62, 103, 105,
107, 108, 109
phone memory 74
phone number 50, 94
phone operation 8
Phone Setup menu 134, 198
PIN code
changing 143
defined 209
unblocking 143
PIN2 code
changing 144
is blocked 204
unblocking 145
placing calls
calling a phone book entry 85
dialing a number 46
embedded in a message 49,
130
emergency calls 50
from the phone book 49
international 47
last ten numbers dialed 93
number in a message 49
one-touch dialing 96
Portable Dock 24
defined 209
posted facilities 9
power key 15
power on messages 43
powering your phone on 43
prefixes 82
216
preventing access to phone book
87
preventing incoming calls 116
preventing outgoing calls 114
prompt
defined 209
prompts and messages 12
protecting SIM card with a PIN
code 142
Protecting Your SIM Card with a
PIN Code 142
Q
quick access icons 19
quick access key 15
Quick Access Menu 66
activating feature 66
custom icons 190
customizing 67, 190
default icons 67
defined 209
scrolling 66
R
real time clock 18
recalling entries 83
receiving calls
answering 51
indicators 51
Reconnect Failed 58
Redial Failed 47
Redial? 46, 47
redialing last number called 48
registering with satellite network
164
removing a battery 32
removing antenna 26
removing battery covers 29
removing the battery 32
removing the Cellular Cassette 40
removing the SIM card 28
repetitive timer 184
resetting options to defaults 152
Restricted Area 46
restricting calls 114
password 118
restricting incoming calls 116
restricting outgoing calls 114
restricting phone use 88
ringer tone
setting 138
roam
defined 209
Roam symbol 19
Rotate Antenna 43, 45, 46, 51
S
safety covers 29
safety information 7
satellite mode 164, 175
defined 209
selecting 174
satellite network
registering 164
scroll
defined 209
scroll bar 19
scroll keys 15
scrolling
Options Menu 64
Quick Access Menu 66
security code
changing 145
defined 209
selecting a mode 169
self tests 43
send flash 59, 61, 62, 103, 105,
107, 108, 109
service provider
defined 209
setting phone to ring or vibrate
137
settings
clearing 153
reviewing 151
Short message service symbol 18
SID. See System ID number
signal
defined 210
signal strength 111
signal strength symbol 18
SIM card 27
changing PIN code 143
changing PIN2 code 144
deactivating PIN code 142
dual card capability 27
eject button 15
inserting 28
messages 205
protecting 142
removing 28
unblock PIN2 code 145
unblocking PIN code 143
SIM memory 74
single alert timer 183
SMS
defined 210
Solar Charger 21
special characters 48
special keys 15
standby time 22, 44
defined 210
StarTAC Adapter 22
status indicator
defined 210
storing batteries 38
storing names and numbers 76
submenus 63
defined 210
switching between numbers 158
symbols 12
System Busy 46
System ID number
defined 157, 210
system mode
defined 210
selecting 156
system scan 156
method 156
system scan settings 157
system type
defined 210
217
T
talk-time
defined 210
TDMA
defined 210
time
setting 148
setting format 147
viewing 146
timing calls 177
tips 12
toggle
defined 210
Travel Charger 20
defined 210
troubleshooting 203
battery drains fast 205
battery won’t charge 205
can’t cancel Call Forwarding or
Barring 204
can’t make international call
204
can’t receive calls 203
can’t turn power on 203
Cellular Cassette messages
205
message symbol is flashing 204
phone won’t unlock 204
PIN is blocked 204
SIM card messages 205
SIM card won’t work 204
wrong language in the display
206
your phone is hot 205
Trying 58
218
turning the SIM card PIN On or
Off 142
U
unanswered calls 52
unblocking PIN code 143
unblocking SIM PIN2 code 145
unconditional call forwarding 67
understanding the guide 12
unlock code
changing 141
unlocking phone 141
using the desktop charger 34
using the internal charger 35
using the SIM card 27
using your phone 43
V
vehicles 9
vibrate 137
voicemail
checking 124
storing number 125
volume
earpiece 53
ringer 54, 136
volume keys 15
defined 210
W
Weak Signal 46
what’s my phone number 50, 94
wireline system
defined 210
Patent Information
Manufactured under one or more of the following U.S. patents:
4121218
4616314
4741034
D306594 5083304
D337332
4138681
4617520
4742562
4912602
D324024 5230007
4193036
D286778 D295627 4918732
D324388 5230093
4254382
4626309
4746242
4922178
5095503
5233633
4302845
4628529
D295973 4945570
D325028 5235492
4312074
4629829
D295975 4954796
D325583 5237257
4327319
4630304
4751737
4959851
5109536
5239127
4329666
4630305
D296187 4963812
D325915 5241545
4369516
4633141
4761621
4963843
5113436
5241548
4369522
4636593
4764737
4965537
5117450
5241650
4378603
4636741
D297734 4972355
5121047
5241693
4390963
D288432 D297735 4972432
5122480
5242767
D269873 4648125
4777564
4972455
5122722
D339582
4398265
4649543
Re.32768 4975808
D327061 5249302
4400584
D288683 D299136 4984290
5128834
5251331
4400585
4654655
4797929
D314173 D328302 D340710
D270835 D289156 4798975
D315330 5142551
5260988
D271491 4662691
4800348
D315346 5142696
5261119
Re.31470 4667333
4802236
D315543 5146620
5262710
4431977
4668917
4809356
D315559 5148471
5263052
4434461
4670747
4811377
D315565 5148473
5276707
4455534
4672502
4811404
5004992
5148961
5278994
4462098
4680787
4827226
D315907 5150359
D343173
D275951 4681476
4827507
5008925
5150384
5280637
4484153
4683585
4829274
D316417 5152006
D344087
4485486
4692726
4837534
D316859 5157693
5287553
4486624
4704588
D301476 5017856
5163159
5287555
D276809 D292578 4843621
5018188
5164652
5287556
4491972
4706036
4845772
5020091
5166596
D344511
D277667 D292920 D302015 5020092
5175759
5301365
4504834
4710724
4851966
5020093
5175874
5321847
D278708 4711361
4868576
5028083
D332261 D348880
4523155
4715063
4870686
5028859
5182749
5349588
4546329
4716319
D303656 5029044
D332785 5359696
4550426
4716391
4876552
5029233
5185566
5361400
4551696
4723305
4879533
5031028
5187809
5363071
4564821
D294257 D305427 5036532
5193223
5365549
D282169 4727306
4896124
5053924
5195106
D352497
4571595
4727583
4897873
5057762
5195108
5366826
4573017
4730195
D305717 D320780 5201069
D353131
4574243
4734635
4904549
5059885
5204977
D353361
4585957
4736277
4905288
5060294
5210793
5375143
4602218
4737976
4905301
D322783 5214675
5375258
D284759 4740794
D306293 D322955 5222104
5379324
D285439 4741018
D306441 5081674
5222251
D354055
Other patents pending.
D354062
5384825
D356084
5402447
5406146
5406562
D357224
D357457
5410741
D357680
D357681
5428836
D359734
D359735
D359959
5432017
D360632
5438684
D361070
5442680
5446763
5448763
5448771
5453997
D362840
5457744
5459640
5463646
5465412
5469177
5475752
D365094
D365817
5486843
5487184
5488335
5488649
D366872
5493198
5493714
5497126
5497382
D367640
5499394
5506490
D368696
5510693
5511235
D369162
5513078
D369359
5519303
5519346
5524276
5524278
D370463
5530922
5542116
5544250
D372481
5546275
5546380
D372896
5551078
5559471
D374424
D374872
5572193
5574976
5577268
D375732
D375733
D375734
D375932
D375952
D376127
5588041
5589796
5590177
5594778
5594951
D377792
D377934
5604050
5606730
D378366
5613229
5613863
5615233
5621763
219
220
In order to access Iridium LLC Global Customer Care
(24 hours a day, 7 days a week), dial one of the following numbers:
English:
811* or +8817-629-90051 or +407-661-3204
Spanish:
812* or +8817-629-90052 or +407-661-3205
Portuguese:
813* or +8817-631-90053 or +31-79-347-1513
Russian:
814* or +8817-631-90054 or +31-79-347-1514
German:
815* or +8817-631-90055 or +31-79-347-1515
Italian:
816* or +8817-631-90056 or +31-79-347-1516
French:
817* or +8817-631-90057 or +31-79-347-1517
Japanese:
818* or +8817-637-90058 or +61-2-9215-1518
Cantonese:
819* or +8817-637-90059 or +61-2-9215-1519
Mandarin:
820* or +8817-637-90060 or +61-2-9215-1520
Korean:
821* or +8817-637-90061 or +61-2-9215-1521
Thai:
822* or +8817-637-90062 or +61-2-9215-1522
Arabic:
823* or +8817-631-90063 or +61-2-9215-1523
Other:
824* or +8817-637-90064 or +61-2-9215-1524
TTY Toll-Free Number 1-888-390-6456
TTY (outside the United States) +1-847-523-1841
+ designates international dialing access code (00)
*Toll free from the Satellite Series™ 9500 Portable Telephone.
products for
the iridium system
In order to contact Motorola (Monday thru Friday 7AM to 7PM [CST]),
dial one of the following numbers:
US & Canada: 1-888-839-4647
Outside the US & Canada: (Toll-Free Global Number): +1-8000-839-4647
Direct Dial: +1-847-523-1898
TTY Toll-Free Number 1-888-390-6456
TTY (outside the United States): +1-847-523-1841
+ designates international dialing access code (00)
www.motorola.com
©1998 Motorola, Inc.
å, MOTOROLA, and the SATELLITE SERIES logo are trademarks or
registered trademarks of Motorola, Inc.
Iridium, the Iridium logo, and Iridium World Service are
trademarks and/or service marks of Iridium LLC.
68P09420A79-0