HP Compaq dc7500 MT Specifications

Illustrated Parts & Service Map
HP Compaq dx7500 Business PC
Microtower Chassis
© 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP shall not be liable for
technical or editorial errors or omissions contained herein. Intel, Pentium,
Intel Inside, and the Intel logo are trademarks or registered trademarks of the
Intel Corporation and its subsidiaries in the U. S. and other countries.
Document Number 506597-001.
1st Edition September 2008.
Cables
1
Front I/O, 3 USB, 1394 assembly
487744-001
2
SATA hard drive cable, 13 inch
391738-001
3
SATA cable, 10 inch, 2 straight ends
392307-001
Intel Celeron, Pentium Dual-Core, Core2 Duo, Core2 Quad
*
Power switch/LED assembly
464574-001
DDR2-SDRAM DIMMs, PC2-6400 (800 MHz) non-ECC
*
SATA hard drive cable with latch, 6.5 inch
448670-001
16 GB
*
SATA power dongle, 4 inch
449283-001
Expansion Slots
•
•
*
Diskette drive cable
395967-001
*
DVI cable
484156-001
Graphics Adapter
Intel Graphics Media Accelerator X4500HD with DX10 support
*
DMS-59 to dual VGA cable
463023-001
Drive Support
•
•
•
2 hard disk drives
2 optical disk drives
floppy diskette drive, media card reader
*
Adapter, DVI to VGA
202997-001
*Not shown
Bays
•
•
•
2 external 5.25-inch
1 external 3.5-inch
2 internal 3.5-inch
I/O Interfaces
PS/2 (keyboard & mouse), VGA, DVI-D, 1394, SPDIF in &
out, line in, line out, mic in, RJ-45, USB 2.0 (10)
Key Specifications
Processor Type
RAM Type
Maximum RAM Supported
3 PCIe-x1 (full height)
1 PCIe-x16 (full height)
Keyboards (not illustrated)
PS/2, Basic
USB, Basic
Spare Parts
435302-xxx
435382-xxx
Arabic
-171
LA Spanish
-161
Belgian
-181
Norwegian
-091
BHCSY
-B41
People’s Republic of China
-AA1
Brazilian Portuguese
-201
Portuguese
-131
Bulgarian
-261
Romanian
-271
Czech
-221
Russian
-251
Danish
-081
Saudi Arabia
-DE1
Finnish
-351
Slovakian
-231
French
-051
South Korea
-KD1
French Canadian
-121
Spanish
-071
German
-041
Swedish
-101
Greek
-151
Swiss
-111
Hebrew
-BB1
Taiwanese
-AB1
Hungarian
-211
Thai
-281
International
-B31
Turkish
-141
International English
-L31
U.S.
-001
Italian
-061
U.K.
-031
Japanese
-291
Mass Storage Devices (not illustrated)
System Unit
1
2
Front bezel
Access panel
487746-001
464597-001
3
5.25-inch bezel blank
335937-001
4
Power supply, 300W, PFC
463317-001
4
Power supply, 300W, NPFC
dx7500 Illustrated Parts & Service Map, MT chassis
463318-001
Diskette drive with bezel
431452-001
16X SATA DVD±RW and CD-RW drive with LightScribe
447310-001
16X SATA DVD-ROM drive
419496-001
500 GB, 7200-RPM SATA hard drive, 3.5-inch
457909-001
320 GB, 7200-RPM SATA hard drive, 3.5-inch
497731-001
250 GB, 7200-RPM SATA hard drive, 3.5-inch
449980-001
160 GB, 10000-RPM SATA hard drive, 2.5-inch with adapter
449979-001
80 GB, 7200-RPM SATA hard drive, 3.5-inch
449978-001
506597-001
page 1
Standard and Optional Boards
Miscellaneous Parts
System boards with thermal grease, alcohol pad, and CPU socket cover
1
System board
487741-001
Memory modules (PC2-6400, CL5)
1
Heatsink with alcohol pad and factory-applied thermal grease
2
Chassis fan
486445-001
449207-001
3
Internal speaker
463316-001
480033-001
2
512 MB (PC2-6400)
418952-001
2
1 GB (PC2-6400)
418951-001
4
Media card reader, 3.5-inch, includes 5.25-inch conversion kit
2
2 GB (PC2-6400)
457624-001
*
Foot kit
370708-001
*
Mouse, PS2, optical
417966-001
Other boards
*
Saffron WLAN 802.11b/g/n for use world-wide, includes bracket
498307-001
*
Mouse, optical
390938-001
*
Agere International 56K LSI v92 modem, includes bracket
490689-001
*
Mouse, laser
459821-001
*
ATI HD2400 (RV610) 256-MB graphics card, one DMS59 connector and
one S-Video connector, low profile with ATX bracket
462477-001
*
Modem cable
198220-001
*
ATI HD3650 (RV635) 512-MB graphics card, two DP 1.1a connectors,
one dual-link DVI connector, includes bracket
481421-001
*
ATI HD3470 (RV620) 256-MB graphics card, one DP 1.1a connector, one
dual-link DVI connector, includes bracket
483951-001
*
Intel Gigabit NIC, includes bracket
490367-001
*Not shown
Intel Celeron Processors with alcohol pad and thermal grease
Modem RJ-11 adapters (not illustrated)
Czechoslovakian
234963-225
Polish
*
E1400, 2.0 GHz, 512-KB L2 cache, dual core
491574-001
French
316904-051
Saudi Arabian
316904-AR1
*
E1200, 1.6 GHz, 512-KB L2 cache, dual core
468589-001
German
316904-045
Scandinavian
382848-DH1
440, 2.0 GHz, 512-KB L2 cache
449166-001
Greek
316904-151
Turkish
316904-141
Hungarian
234963-215
United Kingdom
158593-035
Israel
316904-BB1
Intel Pentium Dual Core Processors with alcohol pad and thermal grease
*
E5200, 2.5 GHz, 2-MB L2 cache
503382-001
*
E2200, 2.2 GHz, 1-MB L2 cache
465216-001
316904-241
Intel Core 2 Quad Processors with alcohol pad and thermal grease
*
Q9550, 2.83 GHz, 12-MB L2 cache
465758-001
*
Q9400, 2.66 GHz, 6-MB L2 cache
497733-001
*
Q8200, 2.33 GHz, 4-MB L2 cache
503381-001
*
Q6600, 2.4 GHz, 8-MB L2 cache
452451-001
Intel Core 2 Duo Processors with alcohol pad and thermal grease
*
E8600, 3.33 GHz, 6-MB L2 cache
497732-001
*
E8500, 3.16 GHz, 6-MB L2 cache
466170-001
*
E8400, 3.00 GHz, 6-MB L2 cache
466169-001
*
E7300, 2.66 GHz, 3-MB L2 cache
500134-001
* Not shown
dx7500 Illustrated Parts & Service Map, MT chassis
506597-001
page 2
System Board
System Setup and Boot
Basic system information regarding system information, setup, power management, hardware,
and passwords is maintained in the Setup Utility held in the system ROM. The Setup Utility is
accessed by pressing the F10 key when prompted (on screen) to do so during the boot sequence.
If the screen prompt opportunity is missed, a restart will be necessary. For more information
about Setup Utilities refer to the Service Reference Guide..
Computer Setup Menu
Heading
Main
Advanced
System Board Connectors and Jumpers (component location may vary)
Option / Description
System Time
Allows you to set system time.
System Date
Allows you to set system date.
Language
Allows you to select the language.
Floppy Diskette A
Allows you to set to Disabled, 1.44 MB 3.5”, Not
Installed.
1st Drive
2nd Drive
3rd Drive*
4th Drive*
5th Drive
6th Drive
Allow you to: view capacity, transfer mode. Also allows
you to run HDD self-test for selected channel: SMART
status check, SMART short self test, SMART extended
self test.
System Information
Allows you to view installed memory, memory banks 14, BIOS revision, core version, model number, product
number, asset tag (press Enter to change).
CPU Type
View only.
*3rd and 4th Drive not used.
CPU Speed
View only.
Cache RAM
View only.
Primary Video
Adapter
Allows you to select boot display device when more
than 2 video options are offered by system: Integrated
(Onboard), PCI, PCI-Ex16, PCI-Ex1.
CMOS+PW
CMOS/Password header
F_USB2
Media card reader connector
1394+USB
Stacked 1394/Double USB
connector
F_USB5
3rd USB header
Onboard Video Mem- 1 MB, 8 MB.
ory Size
LAN+USB
Stacked RJ-45/Double USB
connectors
F_USB6
4th USB header
PS/2 Mouse
PCIE_X1_1
PCIe X1,slot 1
CHASSIS_
FAN1
Rear fan connector
PCIE_X1_2
PCIe X1, slot 2
F_AUDIO
Front audio connector
PCIE_X1_3
PCIe X1, slot 3
SATA0
Primary SATA hard drive
PCIE_X16
PCIe X16, slot
SATA1
1st SATA optical drive
DVI_VGA
Stacked DVI/VGA connector
SATA4
AUDIO
ATX_
POWER
Disable/enable/auto detect
USB Ports
Disable/enable all USB ports.
Onboard LAN
Disable/enable onboard LAN controller.
Onboard LAN Boot
ROM
Disable/enable the boot ROM of the onboard LAN chip.
SATA1 Controller
Disable/enable the SATA1 controller
2nd SATA hard drive
SATA1 Controller
Mode
If SATA1 controller enabled, allows you to set the mode
to IDE, AHCI, or RAID.
Double stack audio connector SATA5
2nd SATA optical drive
Onboard Audio
Auto/disable/enable.
Main power connector
1394 header
Internal Speaker
Disable/enable.
Supervisor Password
Allows you to view the supervisor password.
User Password
Allows you to view the user password.
Onboard 1394
Disable/enable all 1394 ports.
Change Supervisor
Password
Allows you to change the supervisor password.
After AC Power Failure
Allows you to select system restart behavior after power
loss: Stay off, Power on, Auto.
F_1394
ATX_CPU
CPU power connector
DIMM 1
Memory socket 1
F_PANEL
Front panel connector
DIMM 2
Memory socket 2
SPEAKER
Internal speaker connector
DIMM 3
Memory socket 3
CPU FAN
CPU/heatsink fan connector
DIMM 4
Memory socket 4
FLOPPY
Diskette drive connector
PROCESSOR
Processor socket
F_USB1
1st USB header
SPDIF_I/O
Digital line-in/line-out audio
connectors
Power
Boot
POST Audible Codes
Beeps
Meaning
Recommended Action
1 short beep and 1 long beep
followed by a three second
pause
Bad memory or
memory configuration error.
Check that the memory modules have
been installed correctly and that proper
modules are used.
2 short beeps and 1 long
beep followed by a three
second pause
No graphics card
installed or graphics
card initialization
failed.
For systems with a graphics card:
1. Reseat the graphics card. Power on
the system.
2. Replace the graphics card.
3. Replace the system board.
For systems with integrated graphics,
replace the system board.
3 short beeps and 1 long
beep followed by a three
second pause
1 short beep followed by a
one second pause
2 short beeps followed by a
three second pause
CPU configuration
error or invalid CPU
detected before
graphics card initialized.
1. Upgrade the BIOS to proper version.
No legacy floppy
drive or optical drive
found.
1. Check cable connections.
No floppy diskette or
CD found.
2. Change the processor.
Exit
2. Run the Computer Setup utility and
ensure the device port is enabled.
1. Check the type of drive that you are
using and use the correct media
type.
XD
Disable/enable XD bit.
Virtualization Technology
Disable/enable.
Boot-time Diagnostic
Screen
Disable/enable POST diagnostic messages display.
1st Boot Device, 2nd
Boot Device, 3rd
Boot Device, 4th Boot
Device
Allows you to specify which device groups will boot
first, second, third, and fourth or to disable any
of the four: Floppy group, CD-ROM group, Hard drive
group, Network boot group. MS-DOS drive lettering
assignments maybe apply after a non-MS-DOS operating system has started.
Floppy Group Boot
Priority
Specifies boot device priority within removable devices.
CD-ROM Boot Priority
Specifies boot device priority within CD/DVD drives.
Hard Drive Boot Priority
Specifies boot device priority within hard drives.
Network Group Boot
Priority
Specifies boot device priority within bootable network
devices.
Exit Saving Changes
Press Enter to exit saving changes.
Exit Discarding
Changes
Press Enter to exit discarding changes.
Load Setup Defaults
Press Enter to load setup defaults.
Discard Changes
Press Enter to discard changes.
Save Changes
Press Enter to save changes.
2. Replace the diskette or CD with a
new one.
3 short beeps followed by a
three second pause
Flashing not ready
(missing utility or
BIOS image file,
etc.)
Upgrade the BIOS to proper version.
4 short beeps followed by a
three second pause
Flashing operation
1. Verify the correct ROM.
has failed (checksum
2. Flash the ROM if needed.
error, corrupted
3. If an expansion board was recently
image, etc.)
added, remove it to see if the problem remains.
4. Clear CMOS.
5. If the message disappears, there may
be a problem with the expansion
card.
6. Replace the system board.
5 short beeps followed by a
three second pause
BIOS recovery was
successful
No action required.
dx7500 Illustrated Parts & Service Map, MT chassis
506597-001
page 3
Boot Block Emergency Recovery Mode
HP Insight Diagnostics
Boot Block Emergency Recovery Mode permits system recovery in the unlikely event of a ROM
flash failure. For example, if a power failure were to occur during a BIOS upgrade, the ROM
flash would be incomplete. This would render the system BIOS unusable. The Boot Block is a
flash-protected section of the ROM that contains code that checks for a valid system BIOS
image when the system is turned on.
• If the system BIOS image is valid, the system starts normally.
• If the system BIOS image is not valid, a failsafe Boot Block BIOS provides enough support
to search removable media for BIOS image files. If an appropriate BIOS image file is found,
it is automatically flashed into the ROM.
When an invalid system BIOS image is detected, the system power LED will blink red 8 times,
one blink every second. Simultaneously, the speaker will beep 8 times. If the portion of the
system ROM containing the video option ROM image is not corrupt, Boot Block Emergency
Recovery Mode will be displayed on the screen.
To recover the system after it enters Boot Block Emergency Recovery Mode, complete the
following steps:
Diagnostic functions are provided by the Setup Utility (in system ROM) and by HP Insight
Diagnostics. The HP Insight Diagnostics utility allows you to view information about the hardware configuration of the computer and perform hardware diagnostic tests on the subsystems of
the computer. The utility simplifies the process of effectively identifying, diagnosing, and isolating hardware issues.
Boot Block Recovery
7. Select HP Insight Diagnostics Offline Edition.
Insight Diagnostics may be downloaded from the HP Web site using the following procedure:
1. Go to www.hp.com
2. Click the Software & Download driver link.
3. Enter the product number (for example, dc7500) in the text box and press the Enter key.
4. Select the specific product.
5. Select the OS.
6. Click the Diagnostics link.
8. Click Download.
1. Remove any bootable media from the computer and turn off power.
NOTE: The download includes instructions on how to create a bootable CD.
2. Insert a USB flash device or CD containing the BIOS image file in the root directory. The
media must be formatted using the FAT12, FAT16, or FAT32 file system.
Clearing CMOS
3. Turn on power to the system.
4. The system automatically reprograms the ROM.
NOTE: BitLocker prevents Windows Vista from booting when a CD containing the BIOS image
file is in an optical drive. If BitLocker is enabled, remove this CD before attempting to boot to
Windows Vista.
1. Turn off the computer and any external devices, and disconnect the power cord from the
power outlet.
2. Remove the chassis access panel.
3. Locate the jumper labeled E69.
4. Remove the blue CMOS jumper from pins 4 and 6 and put the jumper on pins 2 and 4. This
clears CMOS.
Password Security
If the system is equipped with an embedded security device, refer to the HP ProtectTools
Security Manager Guide at http://www.hp.com. Establishing a setup password through
Computer Setup prevents reconfiguration of the computer (use of the Computer Setup (F10)
utility) until the password is entered.
5. Put the jumper back on pins 4 and 6.
6. Replace the chassis access panel and reconnect the power cord.
7. Turn on the computer and allow it to start.
Establishing a Setup or Power-On password
1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down >Restart.
2. As soon as the computer is turned on, press F10 when the monitor light turns green to enter
Computer Setup. Press Enter to bypass the title screen, if necessary. If you do not press F10
when prompted, a restart will be necessary.
3. To establish a Setup password, select Security > Setup Password and follow the instructions
on the screen.
- or To establish a Power-On password, select Security > Power-On Password and follow the
instructions on the screen
4. Before exiting, click File > Save Changes and Exit.
Changing a Setup or Power-On password
If the system is equipped with an embedded security device, refer to the HP ProtectTools Security Manager Guide at http://www.hp.com.
1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart.
To change the Setup password, go to step 2.
To change the Power-on password, go to step 3.
2. To change the Setup password, as soon as the computer is turned on, press F10 when the
monitor light turns green to enter Computer Setup. Press Enter to bypass the title screen, if
necessary.
3. When the key icon appears, type your current password, a slash (/) or alternate delimiter
character, your new password, another slash (/) or alternate delimiter character, and your new
password again as shown:
current password/new password/new password.
NOTE: Type the new password carefully since the characters do not appear on the screen.
4. Press Enter.
The new password will take effect the next time the computer is restarted.
Deleting a Power-On or Setup password
If the system is equipped with an embedded security device, refer to the HP ProtectTools Security Manager Guide at http://www.hp.com.
1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart.
To delete the Setup password, go to step 2.
To delete the Power-On password, go to step 3.
2. To change the Setup password, as soon as the computer is turned on, press F10 when the
monitor light turns green to enter Computer Setup. Press Enter to bypass the title screen, if
necessary.
3. When the key icon appears, type your current password followed by a slash (/) or alternate
delimiter character as shown. Example: currentpassword/
4. Press Enter.
dx7500 Illustrated Parts & Service Map, MT chassis
506597-001
page 4