®
®
NETWORK SERVICES
March 2005
ACU5112A
ACU5110A
ACU5010A-R2
ServSwitch Wizard Extenders
CUSTOMER
SUPPORT
INFORMA-
Order toll-free in the U.S. 24 hours, 7 A.M. Monday to midnight Friday: 877-877-BBOX
FREE technical support, 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746
Mail order: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
Web site: www.blackbox.com • E-mail: info@blackbox.com
Contents
Further information
Troubleshooting ........................................................................19
Getting assistance......................................................................19
Radio Frequency Energy ...........................................................21
Certification notice for equipment used in Canada................22
Normas Oficiales Mexicanas (NOM) statement .......................23
BlackBox subsidiary contact details ..........................................24


Installation ...................................................................................4
Stage A - Configuration switch settings ................................4
LOCAL module switches.....................................................4
REMOTE module switches .................................................5
Stage B - Mounting a module – desk or rack ........................6
Installation Advice..............................................................6
Stage C - Connections.............................................................7
Connections at the LOCAL module ...................................7
Connections at the REMOTE module................................8
Operation...................................................................................10
Power and activity indicators...............................................10
General use ...........................................................................10
Locking and unlocking the system ......................................10

 
Installation and operation
Configuration ............................................................................11
What are hotkeys? ...........................................................11
Entering, using and exiting configuration mode...........11
Password setting ...................................................................12
Password override.................................................................12
Hot plugging and mouse restoration ..................................13
Which restore setting do I use?.......................................13
Microsoft and Logitech -specific mouse settings ................13
Image controls - sharpness and brightness .........................14
Skew adjustment (ACU5110A and ACU5112A only) ..........15
Miscellaneous settings..........................................................16
Flash upgrade ............................................................................17
Stage A - Download the upgrade files ................................17
Stage B - Create a startup diskette ......................................17
Copy the downloaded files to the disk...........................17
Stage C - Reconfigure the LOCAL connections and begin .18
Stage D - Reconfigure the REMOTE connections and begin18
Stage E - Return all connections to their usual states ........18


Introduction .................................................................................2
Supplied items .............................................................................3
Special configuration


Welcome
®
1
Welcome
®
Mouse extension
RS232 serial extension









Digital audio extension
Brightness control
Sharpness control
Skew adjustment
Up to 300 metres separation
between the local and
remote modules via a single
Category 5, or higher, cable
PC
RS232 SERIAL
MOUSE
KEYBOARD
VIDEO
Wizard Extender
LOCAL
Wizard Extender
REMOTE
The video monitor,
mouse, keyboard,
serial device and audio
accessories* connect to
the REMOTE Extender.
AUDIO
PSU
A special multi-cable
simplifies the connection
of the keyboard, video,
mouse and audio ports*
to the LOCAL Extender.
*
* ACU5112A only









Video extension





 
Keyboard extension


This table indicates the functional differences between the three variants within
the Wizard Extender range:
ACU5010A-R2
ACU5110A
ACU5112A


Thank you for choosing one of the Black Box Wizard Extender products. These
compact modules allow you to place the controlling keyboard, video monitor,
mouse and a serial device up to 300 metres from a computer system. The range
topping ACU5112A modules also allow you to extend your audio accessories
away from your computer.
There are three variants in the Wizard Extender range and each consists of two
modules: a local module that attaches to your computer system and a remote
module to which the peripherals are connected. The long distance link between
the two modules is made via Category 5, or higher, twisted pair cabling.
Special circuitry within the remote module allows you to make adjustments to
the sharpness and brightness settings to suit your own preferences. Additionally,
the ACU5110A and ACU5112A models also feature Skew adjustment to
counteract the effects of uneven lengths of twisted pair cables that are used to
carry the video signals.

Introduction
2
Supplied items
®
Connection from
computer RS232
serial port
Multi-cable for keyboard,
video, mouse and
(ACU5112A only) audio
connections between
computer and LOCAL
module
LOCAL module
Multi-cable
connection from
computer
Self adhesive
rubber feet
Power supply
connection
Connection to
RS232 serial
device
REMOTE module
Connection
to keyboard
Wizard Extender
Power
and signal
activity
indicator
5V
500mA
Connection
to LOCAL
module
Connections for
microphone and
speakers
(ACU5112A
only)
Connection
to video
Connection
monitor
to keyboard
Serial for RS232
connection
between computer
and LOCAL module


Switch bank to
determine certain
modes and
fuunctions

 
Power
and signal
activity
indicator


Connection
to REMOTE
module
Rack mount
securing plate for
LOCAL or REMOTE
module
Power supply and
country-specific
mains cable


Switch bank to
determine certain
modes and
functions
Optional
power supply
connection
3
Installation and operation
Installation
®
LOCAL module switches
OFF: Normal operation
ON: Transparent mode
O
ON
N
1
OFF: Normal operation
ON: Flash upgrade/reset
password modes
2
34
OFF: Normal operation
ON: Reset LOCAL module
OFF: Microphone input mode
ON: Stereo line-in mode
ON
1
2
34
Note: When shipped, all switches are set in the OFF positions and this will
produce normal operation with normal microphone input (at the REMOTE
module).
LOCAL Switch 3
OFF: Microphone input on REMOTE module. Use this setting if a standard monochannel microphone is connected to the MIC input on the REMOTE unit.
ON: Stereo line-in input on REMOTE module. Use this setting if a stereo input is
applied to the MIC input on the REMOTE unit.
LOCAL Switch 4
OFF: Normal operation.
ON: Suspend operation and reset the LOCAL module. Use this setting
momentarily to produce the same effect as removing and restoring power
if incorrect operation has occurred. Return the switch to the OFF position
to allow normal operation to continue.

LOCAL Switch 2
OFF: Normal operation.
ON: Set transparent mode. Use this setting if the Wizard Extender modules are
to be used with KVM switches produced by other manufacturers. Cascaded
KVM switches often use special signals to set or identify conditions. In
transparent mode, the Wizard Extender modules will pass the signals
without attempting to interpret them.

 
The basic operation of the LOCAL and REMOTE modules are controlled by the
banks of four switches located on the side of each module. The switches are
monitored at all times and may be changed when power is on or off (the only
exception to this rule is switch 1 of the LOCAL module which initiates slightly
different functions depending on the power state when it is switched).


Stage A - Configuration switch settings
LOCAL Switch 1
OFF: Normal operation.
ON: (Before power is applied) Places the LOCAL module into flash upgrade
mode so that the internal software can be changed. Please see the ‘Flash
upgrade’ section in the ‘Special configuration’ section.
ON: (Whilst power is applied) Places the REMOTE module into password
override mode. This allows any pre-configured passwords to be altered
- particularly useful when they have been lost or forgotten. Please see the
‘Password override’ section in the ‘Special configuration’ chapter.


The installation of the Wizard Extender set is straightforward and can best be
achieved in most cases by following these stages for each module:
• Stage A
Check or set the configuration switch settings
• Stage B
Mount the module
• Stage C
Connect the cables

LOCAL module switches (continued)
4
Reserved for
future use
Determines configuration
of hotkeys in conjunction
with switch 2
ON
1
2
34
Note: When shipped, all switches are set in the OFF positions and this will
produce normal operation.
REMOTE Switches 2 and 3
Switches 2 and 3 determine which two keyboard keys (when pressed in unison)
are to be designated as ‘hotkeys’. Hotkeys signal to the REMOTE module that
the next key to be pressed is a special configuration command for the module
and is not to be passed to the computer system.
2 OFF
3 OFF
Hotkeys = CTRL and SHIFT
2 OFF
3 ON
Hotkeys = ALT and SHIFT
2 ON
3 OFF
Hotkeys = CTRL and ALT
2 ON
3 ON
Hotkeys disabled
REMOTE Switch 4
This switch is reserved for future use.

34

2

 
1
OFF: Normal operation
ON: Flash upgrade
REMOTE Switch 1
OFF: Normal operation.
ON: (Before power is applied) Places the REMOTE module into flash upgrade
mode so that the internal software can be changed. Please see the ‘Flash
upgrade’ section in the ‘Special configuration’ chapter.


Determines configuration
of hotkeys in conjunction
with switch 3
O
ON
N
®
REMOTE module switches (continued)


REMOTE module switches
5
The Wizard Extender modules can be situated on a desk (or floor) or
alternatively, for larger installations, mounted within optional rack mount chassis
units.
• For correct operation, the local and remote units must have ground
connections. At the computer end, ensure that the computer or KVM switch
that the LOCAL module is connected to has a ground connection. At the
keyboard/monitor/mouse end, ensure that the REMOTE module’s power
supply is connected to a grounded power outlet. Alternatively, a ground
connection will be made via the monitor, if the monitor is itself grounded.
• Try to avoid laying the interconnect cable alongside power cables where
possible.
1
2
34


ON


Rack mount
Note: The module switches are not accessible once it is inserted into the rack,
therefore, check all settings before insertion.
1 Place the rack securing plate (available as a separate kit) onto the front of
the module and secure it with the two countersunk screws.
2 Orient the module on its side so that its labelled
face is the correct way up and the securing plate
is facing away from the rack.
3 Slide the module into the required rack position.
The rectangular cut-out in the front upper lip of
the rack allows the two screws on the module’s
upper edge to slide through.
4 The rack mount chassis has a series of holes in its
floor that are spaced to accommodate the two
screws on the module’s lower edge. Ensure that
the screws correctly locate into the two holes of
the chosen slot. The rack securing plate on the
module should now be flush with the front of the
rack mount chassis.
5 Use the third (pan-head) screw, in the top hole of
the rack securing plate to fasten the module to
the rack.

 

Desk mount
Apply the supplied self-adhesive
rubber feet to the underside of the
module(s).
®
Installation Advice

Stage B - Mounting a module – desk or rack
6
®
Monitor (video)
Blue
Keyboard
Purple
Mouse
or
Speaker
or
SPK
Light green
Microphone
or
MIC
Pink (or maroon)
Mid green
Twisted pair connection
The link between the LOCAL and REMOTE modules is made via twisted pair
cable, specified to Category 5 or higher. Ensure that the total twisted pair cable
length (including patch boxes) does not exceed 300 metres.
1 Insert the connector from
the twisted pair cable link
into the socket marked
‘TO REMOTE’.
twisted pair
cable connector
LOCAL
Optional power connection
The LOCAL module usually derives its power from the keyboard connection of
the host system. If the keyboard connection will not be used then you will need
to use an external power supply of the same type used for the REMOTE module.
These are available from your supplier.

Male connector
of the serial cable

 
Multi-cable connection
Most of the connections between the computer system and the LOCAL module
are made via the supplied multi-cable. This has a single connection to the
module, is two metres in length and splits out to the keyboard, video, mouse
and (for the ACU5112A) microphone and speaker ports of the system.
1 Attach the
supplied multicable to the 25way socket at the
end of the LOCAL
module.
2 At the other end
of the multiLOCAL
cable, attach the
keyboard, mouse
and video, (plus
Multi-cable main
connector
optionally on
ACU5112A, the
microphone and speaker) connectors to the appropriate sockets at the rear
of the computer system. On most systems the appropriate ports should be
labelled and color coded in a similar way to the cable connectors:


Connections at the LOCAL module
Serial cable connection
The Wizard Extender modules offer the option to attach an RS232 serial device
(such as a touch screen input) via the remote link. The link supports software
or hardware handshaking up to a maximum baud rate of 56Kb/s. To make the
serial connection between the LOCAL module and your computer system, use
the supplied serial link cable.
1 Attach male connector
of the serial link cable
to the 9 pin port on the
LOCAL module,
labelled
.
2 Connect the other end
of the serial link cable
to the appropriate serial
LOCAL
port of the computer
system.


The naming of the LOCAL and REMOTE modules relate to their proximity to the
computer system. Hence, the LOCAL module connects directly to the system,
while the REMOTE is at the other end of the twisted pair cable and attaches to
the keyboard, mouse, etc.

Stage C - Connections
7
®

REMOTE
Power
supply
connection
Power supply connection
1 Insert the IEC connector of the supplied power cord into the corresponding
socket of the power supply. Connect the other end of the power cord to a
nearby mains outlet.
IEC power connector

 
.


Twisted pair, power and serial connections
1 Insert the connector
from the twisted pair
cable link into the
socket marked ‘TO
LOCAL’.
2 Attach the output
connector of the
Twisted pair
power supply to the connection
socket at the front
edge of the REMOTE
module labelled
POWER.
3 If a serial connection is
Connection
to be used, attach the
from serial
device
lead from your serial
device to the 9 way
male connector on the REMOTE module labelled


Keyboard, video and mouse connections
The connections to the keyboard, video monitor and mouse are all made to the
sockets at one end of the REMOTE module.
1 Attach the lead from
the monitor to the
blue D-type socket
labelled
on the
REMOTE module.
2 Connect the
keyboard lead to
the purple mini-DIN
socket labelled
REMOTE
on the REMOTE
module.
Connection
3 Insert the keyboard
from video
lead into the green
Connection
monitor
Connection
from mouse
from
mini-DIN socket
keyboard
labelled on the
REMOTE module.

Connections at the REMOTE module
8
Note: When the ACU5112A REMOTE
module is rack mounted, the audio
connections must be made after the
module has been fixed in place. Access
is required to the rear and above the
rack. Remember to remove the audio
connections before attempting to slide out
the REMOTE module.
ON
1
2
34

®

Audio connections (ACU5112A only)
On the ACU5112A REMOTE module, audio connections are available at the two
3.5” jack sockets mounted on the side (same side as the switch bank). Note:
The microphone input (labelled
) has a dual function whereby it can either
support a mono-channel microphone or alternatively receive stereo line input.
Switch 3 on the LOCAL module controls the setting of this port: LOCAL switch 3
OFF - microphone, LOCAL switch 3 ON - stereo line in.
1 Connect the microphone
(or stereo line input) plug to
the REMOTE module socket
labelled
.
Note: Ensure that the
setting of switch 3 on the
LOCAL module matches the
input to this socket:
Microphone (or
stereo line-in)
OFF-microphone;
connection
ON-stereo line input).
2 Connect the speaker plug
to the socket labelled
.
Speaker





 
connection
9
Operation
®
REMOTE
General use
In use, the Wizard Extender modules should be transparent - the system and its
peripherals should operate exactly as normal, the only difference being that they
are now up to 300 metres apart.
In some installations, you may see some ‘shadows’ to the right of high contrast
screen characters. This can be caused by an incorrectly selected sharpness setting
and it may be necessary to make adjustments to correct this. Please see ‘Image
controls - sharpness and brightness’ in the ‘Special configuration’ section.
To unlock the system
1 Enter the correct password and press
.
Note: Passwords are NOT case sensitive.
Note: If an invalid password has been entered and the keyboard indicators
are not flashing as described above, press
to clear the incorrect attempt.
2 If the correct password is entered, the screen will be restored and normal
operation can continue.
To enable the video
Simultaneously press the currently configured hotkeys (by default,
long with . This command will be required to restore the video if
along with
is used when no password has been set.
To disable the video
Simultaneously, press the currently configured hotkeys (by default,
along with .
and
)
and
and
)

To lock the system
1 First set a password. For further details, please refer to the ‘Password setting’
section in the ‘Special configuration’ chapter.
2 Simultaneously press the currently configured hotkeys (by default,
and
) along with .
The screen will go blank and the three keyboard
l
rol
ScLock
indicators will begin alternately flashing between the
ps
CaLock
‘Num Lock’ and ‘Scroll Lock’, and ‘Caps Lock’. This
m
NuLock
sequence indicates that a password is required.

 
LOCAL


In situations where the computer system (and the LOCAL module) can be
locked away the Wizard Extender modules offer a viable security system to deter
unauthorized use. Once a password has been set, a simple key sequence allows
the system to be quickly and securely detached from its peripherals. Only the
correct password will reconnect the remote and local modules.


On the front panel of both modules
are small recessed indicators which
provide confirmation of power and
activity, as follows:
• Constant red - power applied, no
communication activity.
• Flickering red - power applied,
Activity/
mouse or keyboard activity
power
indicators
occuring.
• Slow flashing red - module is in
flash upgrade mode.
Note: Both modules contain internal
automatic cut-out fuses to protect
against power surges. To reset, remove
power (or, for the LOCAL module,
the keyboard connection) from the
module for one second and then
reconnect.

Locking and unlocking the system
Power and activity indicators
10
Special configuration
Configuration
®
Entering, using and exiting configuration mode
2 OFF
3 ON
Hotkeys =
and
2 ON
3 OFF
Hotkeys =
and
2 ON
3 ON
Hotkeys disabled
3 Press the number of the required configuration
option, for instance .
The ‘Scroll Lock’ indicator will extinguish, leaving
the ‘Num Lock’ and ‘Caps Lock’ indicators lit.

l
rol
ScLock
m
NuLock
ps
CaLock
l
rol
ScLock
m
NuLock
4 Press
to confirm your option.
The three keyboard indicators (‘Num Lock’, ‘Caps
Lock’ and ‘Scroll Lock’) will now begin to flash in
sequence again.
To exit from configuration mode:
1 Within configuration mode, the three keyboard indicators should be flashing
in sequence to show that the module is ready to receive a new command.
2 Press
.
The three indicators will return to their normal states.

ps
CaLock

 
Hotkeys are two normal keyboard keys that, when pressed simultaneously with a
third key, signal to the Wizard Extender modules that you are sending a message
specifically to them and not to the computer. The hotkeys are ordinarily
and
, while a third keypress determines what you want the modules to do.
If the standard
and
hotkeys are also needed for computer tasks, you
can change them for another combination using switches 2 and 3 on the
REMOTE module:
2 OFF
3 OFF
Hotkeys =
and
(default setting)
2 Press the first letter of the required configuration
option, for instance .
All three keyboard indicators will illuminate
continuously.


What are hotkeys?
To enter and use configuration mode:
1 Simultaneously press the currently configured
hotkeys (by default,
and
) along with
.
The three keyboard indicators (‘Num Lock’, ‘Caps
Lock’ and ‘Scroll Lock’) will now begin to flash in
sequence to show that you are in configuration
mode.


You can alter the way that the Wizard Extender modules operate to suit your
requirements. This is done using the Configuration mode and you can affect the
following settings:
• Password setting – allows you to lock the remote module to prevent
unauthorized system access.
• Mouse restoration and settings – allows you to restore mouse operation and
also to change the mouse type.
• Image controls - sharpness & brightness – allows you to manually adjust the
video image to ensure that it is crisp and bright.
• Skew adjustment (ACU5110A and ACU5112A only) – allows you to
manually compensate for possible video errors introduced by long, uneven
cable connections.
• Miscellaneous functions – report firmware version and restore settings.
11


To override the REMOTE password
1 Remove power from the REMOTE module.
2 With power to the system and LOCAL module still applied, change LOCAL
switch 1 to the ON position.
3 Re-apply power to the REMOTE module. The REMOTE module will go
directly into configuration mode so that the old password can be cleared
and a new one set.
• To clear a password: (within configuration mode) Press
followed by
and followed by
again.
• You can now enter a new password using the procedure outlined
in steps 2 to 5 of the ‘Password setting’ section, or press
to exit
configuration mode.
4 Return LOCAL switch 1 to its OFF position.
Note: If switch 1 remains ON, then the REMOTE module will enter
configuration mode whenever it is repowered and will not operate normally.

 
To set a password
1 Simultaneously, press the hotkeys (by default,
and
) along with
to enter configuration mode.
2 Press
followed by
.
3 Now enter your new password, within the following constraints:
• Passwords are NOT case sensitive,
• Passwords may be any length from one character to a maximum of forty
characters,
• The following keys may NOT be used:
,
,
, or
4 When you have entered the password, press
to signal its completion.
5 Press
once more to exit configuration mode.
For full details about how to lock and unlock the system using your password,
please see the ‘Locking and unlocking the system’ section in the ‘Installation and
operation’ chapter.
This mode allows you to override the password that has been set at the REMOTE
module and place it into configuration mode so that a new one may be set. This
feature is particularly useful when passwords have been lost or forgotten.


Password protection allows you restrict access to the system only to authorized
personnel. A password first needs to be set and then, using the keyboard
attached to the REMOTE module, a simple key sequence allows the system to be
quickly and securely detached from its peripherals.
®
Password override


Password setting
12
®
Recognising an Intellimouse-style mouse
The Intellimouse format was introduced to support, among other features, the
scroll wheel function. If your mouse has a scroll wheel, then it is likely to support
the Intellimouse format. If you have a Microsoft mouse, then it will usually state
that it is an Intellimouse on its underside label.
Recognising an Intellimouse driver
Before hot plugging your Wizard Extender modules (or afterwards using
only keyboard control), access the Windows Control Panel and select either
the Mouse option (on Windows NT, 2000 and XP) or the System option (on
Windows 95, 98, ME). Look for the name of the driver, which will usually
include the words PS/2 or Intellimouse.
Microsoft and Logitech -specific mouse settings

In certain installations some Logitech mouse drivers may lose the action of the
mouse buttons when used with the standard ‘Microsoft compatible’ signalling
protocol used between the modules. To solve this problem, select the ‘Logitech
compatible’ mouse signalling protocol.

 
The general rule is that unless both the mouse and the driver are both
Intellimouse compatible then you need to restore the mouse as ‘PS/2’.
To change mouse signalling protocols
1 Simultaneously, press the hotkeys (by default,
to enter configuration mode.
2 Enter the appropriate protocol code:
• Microsoft compatible – press
• Logitech compatible – press


Which restore setting do I use?
To restore mouse operation when hot plugging:
1 Carefully connect the Wizard Extender modules to the system and its
keyboard, mouse, monitor, audio and serial device.
2 Simultaneously, press the hotkeys (by default,
and
) along with
to enter configuration mode.
3 Enter the appropriate restore function code:
• PS/2 – press
• IntelliMouse – press
4 To exit configuration mode, press
.
5 Move the mouse a short distance and check for appropriate on-screen
cursor movement. If the mouse cursor darts erratically around the screen,
then cease moving the mouse. This is an indication that the chosen restore
function is incorrect. Try again using the other restore function.
Note: The restore functions predict the likely mouse resolution settings but
may not restore the exact speed or sensitivity settings that were originally
set.
3 To exit configuration mode, press
and
) along with
.


It is strongly recommended that you switch off the computer system before
attempting to connect it via the Wizard Extender modules. However, if this is not
possible then you need to ‘hot plug’ the Wizard Extender modules while power
is still applied to the system. There is not normally a danger of damage to the
system, however, when mouse communications are interrupted, often they fail
to reinitialise when reconnected. Wizard Extender modules provide a feature
to reinstate mouse communications once the necessary connections have been
made.
There are two main types of data formats used by current PC mice, these are the
older ‘PS/2’ format and the more recent ‘IntelliMouse® ’ format introduced by
Microsoft. These use slightly different data arrangements and it is important to
know which type was being used before you hot-plugged the Wizard Extender
modules. The previous setting depends both on the type of mouse and the type
of driver as various combinations of PS/2 and Intellimouse are possible. Using
the incorrect restore function may produce unpredictable results and require the
system to be rebooted.

Hot plugging and mouse restoration
13
®
Sharpness
increase
(fine)
Brightness
decrease
Sharpness:
Brightness:

Sharpness
decrease
(coarse)
Exit image
controls
and save
settings
the need for
sharpness
adjustment
If the image controls cannot provide a crisp image
If, after adjusting the image controls, the screen image remains
fuzzy or has colored shadows you may need to use the Skew
adjustment feature (ACU5110A and ACU5112A only). Please
see the next section for details.
Sharpness
increase
(coarse)
Brightness
increase
Sharpness
decrease
(fine)
for fine adjustment,
for coarse adjustment.
There are 255 sharpness levels (one coarse step jumps 10 levels).
To autoset sharpness: Press
to make the module calculate
and apply an automatic compensation level - you can use this as a
starting point for your fine tuning.
Note: If the monitor goes blank and switches off (due to
oversetting the sharpness adjustment) press the
key to restore.
for adjustment. There are 255 brightness levels.
3 When no shadows are visible and the displayed images have crisp edges,
press
to exit configuration mode and permanently save all settings.
The new compensation setting will be stored, even when power is removed
or if a complete reset is initiated. The setting should not require further
changes unless the cabling arrangement is altered.

 
Restore default
sharpness and
brightness
settings


To display a suitable high contrast image
The best way to clearly view the effect of sharpness and brightness adjustments
is to display a high contrast image, with vertical edges, on the screen.
• Open a word processor, type the capital letter
‘H’, or ‘M’ and increase the point size to 72 or
higher. For best results, the background should
be white and the character should be black.
• A BLACK shadow on the right of the character
indicates UNDER compensation.
High contrast
Black or bright
• A WHITE shadow on the right of the character black character
white shadow
on white
on the right
indicates OVER compensation.
background
indicates
To use the image controls
1 Simultaneously, press the hotkeys (by default,
and
) along with
to enter configuration mode.
The three keyboard indicators (‘Num Lock’, ‘Caps
Lock’ and ‘Scroll Lock’) will now begin to flash in
sequence. The speed of the sequence indicates the
level of the sharpness adjustment currently applied:
the slower the rate, the lower the level of sharpness
being applied.
2 While viewing the displayed high contrast screen image, use the following
keys to adjust the controls:


The Wizard Extender modules incorporate special controls to compensate for
losses incurred within long cable links. Using these controls you can adjust the
picture sharpness and brightness to improve your remote picture quality.
The need for image control adjustment is best discovered when viewing high
contrast images with vertical edges, such as black lines on a white background.
When doing so, if you notice that the screen image is ‘fuzzy’ or ‘dark’ then the
image controls may be able to solve this condition.
Note: If the high contrast images exhibit shadows with separate colors, then
there may be a skew problem which requires a different image adjustment - see
the ‘Skew adjustment’ section for details.

Image controls - sharpness and brightness
14
®
Skew adjustment (ACU5110A and ACU5112A only)
3 Simultaneously, press the hotkeys (by
default,
and
) along
with
to enter configuration mode.
The three keyboard indicators (‘Num Lock’, ‘Caps
Lock’ and ‘Scroll Lock’) will now begin to flash in
sequence.
RGB crosses. In this
case, the green signal
can be seen out of
line with the other
two colors.
m
NuLock
ps
CaLock
l
rol
ScLock
m
NuLock

 
5 Press the
and
keys to retard or advance the timing of the selected
color channel respectively. On screen you will see a change in the position of
the selected color crosses in relation to the other two.

ps
CaLock
l
rol
ScLock

m
NuLock
Restore
default
skew
settings
Exit image
controls
and save
settings
Advance
color
timing
Retard
color
timing
6 When the selected color crosses are correctly positioned, press
to
exit that color channel. The keyboard indicators will return to flashing in
sequence.
7 If required, repeat steps 4 to 6 to select and adjust any color channel until
the vertical lines of the red, green and blue crosses are all aligned.
8 When all colors are correctly aligned, press
to exit configuration mode
and permanently save all settings.
Note: Once you have made a skew adjustment, it may be necessary to readjust the image controls to attain an optimum screen image.


To use skew adjustment
1 Insert the supplied Installation CD-ROM into the CD player of the computer.
2 Within Windows, use the My Computer option (usually available as a
desktop icon or within the Start menu) to view the contents of the CD-ROM.
Double-click the Skew entry to display the standard test pattern. If necessary
maximise the application window so that the image fills the screen.
The screen will show a series of fine red, green and blue crosses which
should all be in line, vertically and
horizontally. Skew affects the horizontal
placement of the colors and using this
pattern it is much easier to discover which,
if any, colors are being adversely affected by
Convergence test
the twisted pair cable run.
pattern showing the
4 As appropriate, press either the R, G or B keyboard keys to select the
appropriate color channel. Corresponding keyboard indicators
will flash rapidly to show which channel is currently selected
l
rol
ScLock
for adjustment: Num Lock for Red, Caps Lock for
s
p
Green and Scroll Lock for Blue.
CaLock


The twisted pair cabling supported by the Wizard Extender set (category 5, or
higher) consists of four pairs of cables. Three of these pairs are used by the
modules to convey red, green and blue video
12345678
signals to the remote video monitor. Due to the
slight difference in twist rate between these
three pairs, the red, green and blue video signals
may not arrive at precisely the same time. This
is visible as separate color shadows on high
Wizard
8
contrast screen images. This effect is particularly 87
7
data signal
apparent when using higher screen resolutions
6
6
Wizard red
3
3
video signal
and some types of category 5e cables.
Wizard green
5
5
4
In this situation, the ACU5110A and ACU5112A 4
video signal
extenders provide internal skew adjustment
2
2
Wizard blue
1
1
video signal
that can help to rectify the situation. The skew
adjustment works by delaying or advancing the timing of any of the red, green
or blue color signals so that they are all delivered to the monitor at precisely
the same time. For best results a test pattern is provided and this should be
displayed when using skew adjustment.
15
®
Miscellaneous settings


 


Reset all configuration options to default states Returns all user configurable options to the settings that are installed at
manufacture. The password will be cleared, however, any current image control
settings or skew adjustments will not be reset.


Report Wizard Extender firmware version Before initiating this command, ensure that the system is running an application
that can display typed keys as screen characters - e.g. a word processor
or Windows Notepad. The current firmware version will be written to the
application in the form of the letter ‘V’ followed by three numbers - for example
V201 means version 2.01.

The following are configuration settings within the modules that are not covered
in other sections of this guide. These can be achieved once within configuration
mode by pressing the indicated keys:
16
To download the files
1 Contact Black Box technical support (see front cover) for details about how
to locate and download the appropriate upgrade file.
2 Decompress the downloaded file. Depending on the chosen option, there
will be a collection of suitable files. As a minimum, there should be the
following files:
• AUTOEXEC.BAT – directs the computer to run the upgrade programs.
• BWKVMV2.EXE – this is the upgrade program that automatically
determines which module is connected and sends the appropriate
firmware file.
• BWKVM.DAT – this file contains information about firmware versions
and is used by the BWKVMV2.EXE to select the appropriate one.
• BWGDLxxx.HEX, BWSLLxxx.HEX, BWSTLxxx.HEX – these are the
firmware files for the ACU5112A, ACU5110A and ACU5010A-R2
LOCAL modules respectively.
• BWGDRxxx.HEX, BWSLRxxx.HEX, BWSTRxxx.HEX – these are the
firmware files for the ACU5112A, ACU5110A and ACU5010A-R2
REMOTE modules respectively.
Where xxx is the upgrade version number.
Now please follow Stage B.
To create a startup disk in Windows 95/98/Me
1 Insert a formatted diskette into the floppy disk drive.
2 Select ‘Start’, then ‘Settings’ and then ‘Control Panel’.
3 Double click on the ‘Add/Remove Programs’ icon.
4 Select the ‘Startup Disk’ tab.
5 Click ‘Create Disk’ and follow the instructions.
To create a startup disk in Windows 95/98 (alternative method)
1 Insert a diskette into the floppy disk drive.
2 Right mouse click on the ‘31⁄2 Floppy (A:)’ icon and select ‘Format’.
3 Select the ‘Full format’ option and ensure that the ‘Copy system files’ box is
checked.
4 Select ‘Start’ to format the disk.
To create a startup disk from MS-DOS or a DOS window within Windows
95/98
1 Insert a diskette into the floppy disk drive and check that the drive is
configured as drive A (it usually is).
2 At the DOS prompt (C:\>) type:
FORMAT A: /S
and follow the instructions given by DOS.
Copy the downloaded files to the disk
Once the diskette has been formatted, using Windows Explorer or the My
Computer option, copy the downloaded and decompressed files from your
computer to the floppy diskette.


To create a startup disk in Windows XP
1 Insert a diskette into the floppy disk drive.
2 Select ‘Start’ and then ‘My Computer’.
3 Right mouse click on the ‘31⁄2 Floppy (A:)’ icon and select ‘Format’.
4 Check the ‘Create an MS-DOS startup disk’ box and select ‘Start’.

 
Stage A - Download the upgrade files
For this stage you will need a 31⁄2 floppy diskette that is either blank or has
existing contents that are no longer required. The write protect tab must be
moved to the ‘unprotected’ position. Depending on your operating system, use
one of the following to create a startup disk:


As part of the continual development and improvement process across our
range of products, software upgrades are occasionally made available. The
LOCAL and REMOTE modules both contain internal flash memory and our
unique keyboard-link upgrade technique allow you to utilise software upgrades
in a straightforward manner.
Note: It is important to upgrade both the LOCAL and REMOTE modules together
so that they are both running the same new version of software.
Note: To upgrade the REMOTE module, a special keyboard connection cable is
required. This cable must have 6pin mini-DIN male to 6pin mini-DIN male plugs
with all lines connected - this is a common cable used with KVM switches.
To perform a flash memory upgrade, you need to perform the following stages:
• Stage A – Download upgrade files from the website
• Stage B – Create a startup diskette and copy the files to it
• Stage C – Reconfigure the LOCAL module connections and begin
• Stage D - Reconfigure the REMOTE module connections and begin
• Stage E - Return all connections to their usual states
®
Stage B - Create a startup diskette


Flash upgrade
Now please follow Stage C.
17
Now please follow Stage D.
Now please follow Stage E.
Stage E - Return all connections to their usual states
Once the upgrade process has been completed, perform the following to return
the system to its previous state.
1 Ensure that switch 1 on both the LOCAL and REMOTE modules are set to
their OFF positions.
2 Refer to the ‘Installation and operation’ chapter for detailed instructions on
correctly connecting the LOCAL and REMOTE modules to the computer, its
peripherals, the REMOTE power supply and the twisted pair cable.
3 Remove the diskette from the system and reboot. The upgrade process is
now complete.



 
1 Disconnect all cables from the REMOTE module and take it to the computer.
Use a KVM switch-type keyboard
2 Use a ‘KVM switch-type’
connection cable between the
keyboard cable (6pin mini-DIN
REMOTE module and the computer
male to 6pin mini-DIN male plugs PC
with all lines connected) - not
RS232 SERIAL
supplied. Attach one end of the
Wizard Extender
MOUSE
cable to the keyboard port of the
REMOTE
KEYBOARD
computer. Connect the other end
VIDEO
PSU
AUDIO
of the cable to the keyboard port
of the REMOTE module. This is
the only connection required.
Leave the video monitor
connected to the computer
3 On the REMOTE module, change
so that you can check progress
switch 1 to the ON position.
4 Attach the power supply unit to the POWER input of the REMOTE module
and connect the mains lead to a nearby wall socket.
5 Switch on the computer. The upgrade process will start automatically and
confirmation will be given on screen.
6 Switch off the computer and disconnect the REMOTE module. Return
REMOTE switch 1 to the OFF position.


1 On the computer from which you will run the upgrade, ensure that its BIOS
settings will allow it to boot from the floppy diskette drive, rather than
booting immediately from the hard drive.
2 Switch off the computer and disconnect the twisted pair cable from the
LOCAL module.
Leave only the keyboard connection
3 On the multi-cable, leave the
PC
intact between the LOCAL module
keyboard connector attached
and the computer
RS232 SERIAL
to the keyboard port of the
MOUSE
computer. Disconnect the
Wizard Extender
KEYBOARD
multi-cable video and mouse
VIDEO
LOCAL
connectors from the ports on
AUDIO
the computer.
Connect a video monitor
to the computer so that
4 So that you can check upgrade
you can check progress
progress, connect a monitor
directly to the video port of the
computer.
5 On the LOCAL module, change switch 1 to the ON position. Ensure that the
upgrade diskette is in the floppy disk drive of the computer.
6 Switch on the computer. The upgrade process will start automatically and
confirmation will be given on screen.
7 Switch off the computer and disconnect the multi-cable. Leave the monitor
connected and the upgrade diskette in the floppy disk drive. Return LOCAL
switch 1 to the OFF position.
®
Stage D - Reconfigure the REMOTE connections and begin


Stage C - Reconfigure the LOCAL connections and begin
18
Further information
®
The on-screen mouse pointer does not respond to mouse movements
• The mouse connection may have been interrupted. Either, reboot the
system and re-power the REMOTE module power supply, or try using the
mouse restoration command. Please refer to the ‘Hot plugging and mouse
restoration’ section in the ‘Special Configuration’ chapter.
Sound from the microphone cannot be heard or is very quiet
• Check the setting of LOCAL switch 3 - if a microphone is connected at the
REMOTE module, the switch should be set OFF.
Sound input from the stereo line input is distorted (‘tinny’ sounding) and
only one channel is working
• Check the setting of LOCAL switch 3 - if a stereo line input is connected at
the REMOTE module, the switch should be set ON.
Getting assistance
IIf you are still experiencing problems after checking the list of solutions in the
Troubleshooting section then please refer to the customer support information
supplied on the front cover.


 
No video image is received at the REMOTE module.
• Check that the power/activity indicators are lit on the LOCAL and REMOTE
modules - if they are not, then there is a power problem. The LOCAL
module gains its power either from the computer’s keyboard socket or by
using an optional power supply.
When keys are pressed or the mouse is moved, check that the indicators
flicker – if they do not respond then there could be a twisted pair link
problem or a problem with one of the modules.
• Check that the Category 5 (or higher) cable is wired correctly as per the
diagram in the ‘Skew adjustment’ section in the ‘Special Configuration’
chapter.
• If possible, try using an alternative twisted pair connection between the
modules.
• If the sharpness control is set too high, the monitor may not be able to
display a picture. Try reinstating the factory default sharpness settings.
Please refer to the ‘Image controls - sharpness and brightness’ section in the
‘Special Configuration’ chapter.
• Temporarily disconnect the video link to the LOCAL module, connect a
monitor directly to the computer video port and check for a correct video
image output.
Power is applied via the power supply but the REMOTE module operation has stopped.
• Each module has an internal automatic cut-out fuse to protect against
power surges. To reset, remove power from the module for one second and
then reconnect.


Video image at the REMOTE module is distorted or shadows appear to
the right of displayed objects.
Adjustments are required to compensate for the length of the twisted pair cable
being used. If video problems persist:
• Please refer to the ‘Image controls - sharpness and brightness’ section in the
‘Special Configuration’ chapter.
• If the overall video image is ‘fuzzy’ and/or has colored shadows you may
need to make skew adjustments (ACU5110A and ACU5112A only). This
procedure allows you to finely tune the red, green and blue video signal
timings to overcome most color separation problems. Please refer to the
‘Skew adjustment’ section in the ‘Special Configuration’ chapter.
The keyboard indicators are flashing between the Caps Lock and the
Num Lock/Scroll Lock and the computer does not respond to any keyboard or mouse inputs.
• The modules are currently locked and require a valid password to be
entered. Please refer to the section ‘Locking and unlocking the system’ for
details.


If you experience problems when installing or using the Wizard Extender
modules, please check through this section for a possible solution. If your
problem is not listed here and you cannot resolve the issue, then please refer to
the ‘Getting assistance’ section.

Troubleshooting
19



 
• For use in dry, oil free indoor environments only.
• Do not use to link between buildings.
• Ensure that the twisted pair interconnect cable is installed in compliance
with all applicable wiring regulations.
• Do not connect the CATx link interface (RJ45 style connector) to any other
equipment, particularly network or telecommunications equipment.
• Warning – the power adapter contains live parts.
• No user serviceable parts are contained within the power adapter - do not
dismantle.
• Plug the power adapter into a socket outlet close to the Wizard unit that it is
powering.
• Replace the power adapter with a manufacturer approved type only.
• Do not use the power adapter if the power adapter case becomes damaged,
cracked or broken or if you suspect that it is not operating properly.
• If you use a power extension cord with the Wizard, make sure the total
ampere rating of the devices plugged into the extension cord do not exceed
the cord’s ampere rating. Also, make sure that the total ampere rating of all
the devices plugged into the wall outlet does not exceed the wall outlet’s
ampere rating.
• Do not attempt to service the Wizard units yourself.
• The Wizard units and power supplies can get warm in operation – do not
situate them in an enclosed space without any ventilation.
• The Wizard units do not provide ground isolation and should not be used
for any applications that require ground isolation or galvanic isolation.
®


The following related Wizard items are available:
• Wizard Extender ACU5013A
Allows one system to be controlled from two locations or permits a second
video channel to be sent to a remote location. Used in conjunction with two
receiver/remote modules ACU5111A.
• Rack mount chassis ACU5000A
This 19” chassis allows multiple Wizard modules to be neatly arranged
within a standard cabinet. Securing plates and screws are supplied separately
for each Wizard module for use with the rack mount chassis.
• Power distribution module PS5000
Provides power for up to four Wizard modules to reduce mains power
socket requirements.
• Rack mount securing plates
• single slot blanking plate ACU5003
• quad slot blanking plate ACU5004
Safety information


Other products in the Wizard range
20
Radio Frequency Energy

This equipment generates, uses, and can radiate radio frequency energy
and if not installed and used properly, that is, in strict accordance with the
manufacturer’s instructions, may cause interference to radio communication. It
has been tested and found to comply with the limits for a Class A computing
device in accordance with the specifications in Subpart B of Part 15 of FCC rules,
which are designed to provide reasonable protection against such interference
when the equipment is operated in a commercial environment. Operation of
this equipment in a residential area is likely to cause interference, in which case
the user at his own expense will be required to take whatever measures may be
necessary to correct the interference.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This digital apparatus does not exceed the Class A limits for radio noise emission
from digital apparatus set out in the Radio Interference Regulation of the
Canadian Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant
les limites applicables aux appareils numériques de la classe A prescrites dans
le Règlement sur le brouillage radioélectrique publié par le ministère des
Communications du Canada.

 
This equipment has been tested and found to comply with
the limits for a class A computing device in accordance with
the specifications in the European standard EN55022. These
limits are designed to provide reasonable protection against
harmful interference. This equipment generates, uses and can
radiate radio frequency energy and if not installed and used in accordance with
the instructions may cause harmful interference to radio or television reception.
However, there is no guarantee that harmful interference will not occur in a
particular installation. If this equipment does cause interference to radio or
television reception, which can be determined by turning the equipment on
and off, the user is encouraged to correct the interference with one or more
of the following measures: (a) Reorient or relocate the receiving antenna. (b)
Increase the separation between the equipment and the receiver. (c) Connect
the equipment to an outlet on a circuit different from that to which the receiver
is connected. (d) Consult the supplier or an experienced radio/TV technician for
help.
Federal Communications Comission and Canadian
Department of Communications radio frequency interference
statements


European EMC directive 89/336/EEC


A Category 5 (or better) twisted pair cable must be used to connect the Wizard
units in order to maintain compliance with radio frequency energy emission
regulations and ensure a suitably high level of immunity to electromagnetic
disturbances.
All other interface cables used with this equipment must be shielded in order
to maintain compliance with radio frequency energy emission regulations and
ensure a suitably high level of immunity to electromagnetic disturbances.

®
21
Certification notice for equipment used in
Canada



 




The Canadian Department of Communications label identifies certified
equipment. This certification means that the equipment meets certain
telecommunications-network protective, operation, and safety requirements.
The Department does not guarantee the equipment will operate to the user’s
satisfaction.
Before installing this equipment, users should ensure that it is permissible to be
connected to the facilities of the local telecommunications company.
The equipment must also be installed using an acceptable method of
connection. In some cases, the company’s inside wiring associated with a
single-line individual service may be extended by means of a certified connector
assembly (extension cord). The customer should be aware that compliance with
the above conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian
maintenance facility—in this case, your supplier. Any repairs or alterations
made by the user to this equipment, or equipment malfunctions, may give
the telecommunications company cause to request the user to disconnect the
equipment.
Users should ensure for their own protection that the electrical ground
connections of the power utility, telephone lines, and internal metallic water
pipe system, if present, are connected together. This precaution may be
particularly important in rural areas.
CAUTION:
Users should not attempt to make such connections themselves, but should
contact the appropriate electric inspection authority, or electrician, as
appropriate.
The LOAD NUMBER (LN) assigned to each terminal device denotes the
percentage of the total load to be connected to a telephone loop which is used
by the device, to prevent overloading. The termination on a loop may consist of
any combination of devices, subject only to the requirement that the total of the
load numbers of all the devices does not exceed 100.
®
22
Normas Oficiales Mexicanas (NOM) electrical
safety statement



 
15 En caso de existir, una antena externa deberá ser localizada lejos de las
lineas de energia.
16 El cable de corriente deberá ser desconectado del cuando el equipo no sea
usado por un largo periodo de tiempo.
17 Cuidado debe ser tomado de tal manera que objectos liquidos no sean
derramados sobre la cubierta u orificios de ventilación.
18 Servicio por personal calificado deberá ser provisto cuando:
A: El cable de poder o el contacto ha sido dañado; u
B: Objectos han caído o líquido ha sido derramado dentro del aparato; o
C: El aparato ha sido expuesto a la lluvia; o
D: El aparato parece no operar normalmente o muestra un cambio en su
desempeño; o
E: El aparato ha sido tirado o su cubierta ha sido dañada.


1 Todas las instrucciones de seguridad y operación deberán ser leídas antes de
que el aparato eléctrico sea operado.
2 Las instrucciones de seguridad y operación deberán ser guardadas para
referencia futura.
3 Todas las advertencias en el aparato eléctrico y en sus instrucciones de
operación deben ser respetadas.
4 Todas las instrucciones de operación y uso deben ser seguidas.
5 El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca
de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc.
6 El aparato eléctrico debe ser usado únicamente con carritos o pedestales
que sean recomendados por el fabricante.
7 El aparato eléctrico debe ser montado a la pared o al techo sólo como sea
recomendado por el fabricante.
8 Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más
allá a lo descrito en las instrucciones de operación. Todo otro servicio deberá
ser referido a personal de servicio calificado.
9 El aparato eléctrico debe ser situado de tal manera que su posición no
interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá,
alfombra o superficie similar puede bloquea la ventilación, no se debe
colocar en libreros o gabinetes que impidan el flujo de aire por los orificios
de ventilación.
10 El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor
como radiadores, registros de calor, estufas u otros aparatos (incluyendo
amplificadores) que producen calor.
11 El aparato eléctrico deberá ser connectado a una fuente de poder sólo
del tipo descrito en el instructivo de operación, o como se indique en el
aparato.
12 Precaución debe ser tomada de tal manera que la tierra fisica y la
polarización del equipo no sea eliminada.
13 Los cables de la fuente de poder deben ser guiados de tal manera que
no sean pisados ni pellizcados por objetos colocados sobre o contra ellos,
poniendo particular atención a los contactos y receptáculos donde salen del
aparato.
14 El equipo eléctrico debe ser limpiado únicamente de acuerdo a las
recomendaciones del fabricante.


Instrucciones de seguridad
®
23
BlackBox subsidiary contact details
United States
www.blackbox.com
724-746-5500
724-746-0746
United Kingdom
www.blackbox.co.uk
techhelp@blackbox.co.uk
+44 118 965 6000
+44 118 965 6001
Austria
www.black-box.at
support@black-box.at
+43 1 256 98 56
+43 1 256 98 56
Belgium
www.blackbox.be
support.nederlands@blackbox.be
support.french@blackbox.be
support.english@blackbox.be
+32 2 725 85 50
+32 2 725 92 12
Denmark
www.blackbox.dk
blackbox@blackbox.dk
+32 2 725 85 50
+32 2 725 92 12
Finland
www.blackbox.fi
tuki@blackbox.fi
+35 201 888 800
+35 201 888 808
France
www.blackbox.fr
tech@blackbox.fr
+33 1 45 606 717
+33 1 45 606 747
Germany
www.black-box.de
techsupp@black-box.de
+49 811 5541 110
+49 811 5541 499
Ireland
www.blackbox.co.uk
techhelp@blackbox.co.uk
+353 1 662 2466
+353 1 662 2477
Italy
www.blackbox.it
supporto.tecnico@blackbox.it
+39 02 27 404 700
+39 02 27 400 219
Netherlands
www.blackbox.nl
techsupport@blackbox.nl
+31 30 241 7799
+31 30 241 4746
Norway
www.blackboxnorge.no
support@blackboxnorge.no
+47 55 300 710
+47 55 300 701
Spain
www.blackbox.es
tecnico@blackbox.es
+34 9162590732
+34 916239784
Sweden
www.blackboxab.se
support@blackboxab.se
+46 8 44 55 890
+46 08 38 04 30
Switzerland
www.black-box.ch
support@black-box.ch
+41 55 451 70 71
+41 55 451 70 75

Fax

 
Phone


Web Site/Email


Country

®
24

®

 


Black Box Network Services (UK) Ltd,
464 Basingstoke Road,
Reading,
Berkshire, RG2 0BG,
United Kingdom
Tel: +44 (0)118 965 5100


Black Box Corporation,
1000 Park Drive,
Lawrence,
PA 15055-1018,
United States of America
Tel: +1-724-746-5500
Fax: +1-724-746-0746

© 2005 Black Box Corporation
All trademarks are acknowledged.
Documentation by:
www.ctxd.com
25
®
®
NETWORK SERVICES
© Copyright 2005. Black Box Corporation. All rights reserved.
1000 Park Drive
•
Lawrence, PA 15055-1018
•
724-746-5500
•
Fax 724-746-0746