Complete user’s manual
CL82113/CL82213/CL82263/
CL82313/CL82363/CL82413/
CL82463/CL82513
DECT 6.0 cordless telephone/
answering system with
caller ID/call waiting
Congratulations
on your purchase of this AT&T product. Before using this AT&T product,
please read the Important safety information section on pages 92-94
of this manual. Please thoroughly read this user’s manual for all the
feature operations and troubleshooting information necessary to install
and operate your new AT&T product. You can also visit our website at
www.telephones.att.com or call 1 (800) 222-3111.
In Canada, dial 1 (866) 288-4268.
This telephone meets the California Energy Commission regulations for
energy consumption. Your telephone is set up to comply with the energyconserving standards right out of the box. No further action is necessary.
This telephone system is compatible with certain AT&T DECT 6.0 cordless
headsets. Visit www.telephones.att.com/headsets for a list of
compatible cordless headsets.
Model number: CL82113 (one handset)
CL82213/CL82263 (two handsets)
CL82313/CL82363 (three handsets)
CL82413/CL82463 (four handsets)
CL82513 (five handsets)
Type:
DECT 6.0 cordless telephone/answering system with
caller ID/call waiting
Serial number:
Purchase date:
Place of purchase:
Both the model and serial numbers of your AT&T product can be found on
the bottom of the telephone base.
Save your sales receipt and original packaging in case it is necessary to
return your telephone for warranty service.
Compatible with
Hearing Aid T-Coil
T
Telephones identified with this logo have reduced noise and interference
when used with most T-coil equipped hearing aids and cochlear implants. The
TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry
Association. Used under license.
TIA-1083
The ENERGY STAR® program (www.energystar.gov) recognizes and encourages
the use of products that save energy and help protect our environment. We
are proud to mark this product with the ENERGY STAR® label indicating it
meets the latest energy efficiency guidelines.
© 2012-2014 Advanced American Telephones. All Rights Reserved. AT&T and
the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219. Printed in China.
Parts checklist
Your telephone package contains the following items. Save your sales receipt
and original packaging in the event warranty service is necessary.
Quick start guide
CL82113/CL82213/CL82263/CL82313/
CL82363/CL82413/CL82463/CL82513
Abridged user’s manual
CL82113/CL82213/CL82263/
CL82313/CL82363/CL82413/
CL82463/CL82513
DECT 6.0 cordless telephone/
answering system with
caller ID/call waiting
This quick start guide provides you with basic instructions only.
For more complete instructions, refer to your Abridged user’s
manual provided in the package, or see the online Complete
user’s manual at www.telephones.att.com/manuals.
Telephone base installation
Plug the large
end of the power
adapter into a
power outlet not
controlled by a wall
switch.
Route the power
adapter cord
through this slot.
Charger installation
Plug one end of the
telephone line cord
into a telephone
jack or a DSL filter.
If you have DSL
high-speed Internet
service, a DSL filter (not
included) is required.
Plug the power
adapter into a
power outlet not
controlled by a wall
switch.
Route the
telephone line cord
through this slot.
Raise the
antenna.
Plug the small end of the telephone base
power adapter into the power adapter jack
on the back of the telephone base.
Plug the other end of the
telephone line cord into the
telephone jack on the back
of the telephone base.
Caution: Use only the power adapter provided with this product. To obtain a replacement,
www.telephones.att.com or call 1 (800) 222-3111. In
1 (866) 288-4268.
visit our website at
Canada, dial
Abridged
User’s manual
Quick start guide
Telephone base
Cordless handset
(1
(2
(3
(4
(5
for
for
for
for
for
CL82113)
CL82213/CL82263)
CL82313/CL82363)
CL82413/CL82463)
CL82513)
BT183342/BT283342
2.4V 400mAh Ni-MH
BY 1021
Charger for cordless handset
with power adapter installed
for
for
for
for
CL82213/CL82263)
CL82313/CL82363)
CL82413/CL82463)
CL82513)
A
Battery compartment cover
(1
(2
(3
(4
(5
(1
(2
(3
(4
(5
for
for
for
for
for
CL82113)
CL82213/CL82263)
CL82313/CL82363)
CL82413/CL82463)
CL82513)
for
for
for
for
for
CL82113)
CL82213/CL82263)
CL82313/CL82363)
CL82413/CL82463)
CL82513)
A
B
(1
(2
(3
(4
Battery for cordless handset
B
Wall mount bracket
Telephone line cord
Power adapter for
telephone base
Complete user’s manual
CL82113/CL82213/CL82263/
CL82313/CL82363/CL82413/
CL82463/CL82513
DECT 6.0 cordless telephone/
answering system with
caller ID/call waiting
Table of contents
Getting started
Installation...................................................... 1
Quick reference guide - handset......... 2
Quick reference guide - telephone
base.............................................................. 5
Telephone base and charger
installation................................................ 6
Telephone base installation............. 6
Charger installation.............................. 6
Battery installation and charging........ 7
Installation options..................................... 9
Tabletop to wall mount
installation............................................. 9
Wall mount to tabletop
installation.......................................... 10
Telephone settings
Handset settings....................................... 11
Ringer volume...................................... 12
Ringer tone............................................ 12
Set date/time....................................... 13
CD language......................................... 14
Caller ID announce............................ 15
Set speed dial voicemail
number.................................................. 16
Voicemail (visual message
waiting) indicator............................. 16
Clear voicemail indication ............ 17
Rename handset ............................. 18
Key tone.................................................. 18
Use caller ID to automatically
set date and time............................ 19
Home area code.................................. 19
Dial mode............................................... 20
Web address......................................... 20
QUIET mode.......................................... 21
Telephone operation
Telephone operation.............................. 22
Making a call......................................... 22
On hook dialing (predialing)......... 22
Answering a call................................. 22
Ending a call......................................... 22
Auto off................................................... 22
Temporary ringer silencing............ 22
Handset speakerphone.................... 23
Last number redial............................. 23
Equalizer.................................................. 24
Options while on calls........................... 25
Volume control.................................... 25
Call waiting............................................ 25
Mute.......................................................... 25
Chain dialing......................................... 26
Temporary tone dialing................... 27
Blind transfer........................................ 28
Multiple handset use
Multiple handset use.............................. 29
Handset locator................................... 29
Join a call in progress...................... 29
Intercom........................................................ 30
Answer an incoming call during
an intercom call............................... 31
Call transfer using intercom............... 32
Push-to-talk (PTT).................................... 33
Turn PTT on or off.............................. 33
PTT call to a single handset......... 34
PTT call to multiple handsets....... 35
Answer a PTT call............................... 36
Change a one-to-one PTT call
to an intercom call......................... 36
Answer an incoming call during
a PTT call............................................. 37
Make an outgoing call during
PTT call................................................. 37
End or leave a PTT call.................... 37
Directory
About the directory................................. 38
Shared directory.................................. 38
Capacity................................................... 38
Create directory entries........................ 39
Create a new directory entry....... 39
Add a predialed telephone
number to the directory............... 40
Review the directory............................... 41
Review directory entries................. 41
Search by name.................................. 42
Dial, delete or edit
directory entries.................................. 43
Display dial............................................ 43
Delete a directory entry.................. 43
Edit a directory entry........................ 44
Speed dial.................................................... 45
Assign a speed dial number......... 45
Assign your voicemail speed
dial number........................................ 46
Reassign a speed dial number..... 46
Delete a speed dial number......... 47
Make a call using speed dial........ 47
Check your voicemail using
speed dial............................................ 47
Caller ID
About caller ID.......................................... 48
Information about caller ID
with call waiting............................... 48
Caller ID history........................................ 49
How the caller ID history
(caller ID log) works....................... 49
Missed (new) call indicator............ 49
Caller ID operation.................................. 50
Memory match..................................... 50
Review the caller ID history.......... 51
View dialing options.......................... 52
Dial a caller ID log entry................ 52
Delete caller ID log entries........... 52
Save a caller ID log entry to
the directory....................................... 53
Reasons for missing caller ID
information............................................ 54
Answering system
Answering system settings.................. 55
Announcement.................................... 55
Answer on/off...................................... 57
Call screening....................................... 58
Number of rings.................................. 58
Remote access code......................... 59
Message alert tone............................ 60
Message recording time.................. 61
About the answering system............. 62
Answering system and
voicemail indicators........................ 62
Using the answering machine
and voicemail together................. 63
Message capacity............................... 63
Voice prompts...................................... 64
Call screening....................................... 64
Call intercept........................................ 65
Base ringer............................................ 65
Temporarily turning off the
message alert tone......................... 65
Message playback.................................... 66
Options during playback................. 67
Delete all old messages.................. 68
Recording and playing memos.......... 69
Record a memo................................... 69
Play back a memo............................. 69
Base message counter displays........ 70
Message counter displays.............. 70
Remote access........................................... 71
Appendix
Adding and registering handsets/
headsets.................................................. 73
Register a handset to the
telephone base................................. 73
Deregistering handsets......................... 75
Deregister all handsets from
the telephone base........................ 75
Alert tones and lights............................ 76
Handset screen icons....................... 76
Handset alert tones........................... 77
Telephone base alert tones........... 77
Lights........................................................ 78
Screen display messages..................... 79
Screen messages................................ 79
Troubleshooting........................................ 82
Maintenance............................................... 91
Important safety information............. 92
Safety information.............................. 92
Especially about cordless
telephones.......................................... 93
Precautions for users of
implanted cardiac
pacemakers......................................... 94
Pacemaker patients........................... 94
ECO mode.............................................. 94
Especially about telephone
answering systems.......................... 94
FCC Part 68 and ACTA.......................... 95
FCC Part 15................................................. 97
California Energy Commission
battery charging testing
instructions............................................ 98
Limited warranty....................................... 99
Technical specifications......................101
DECT 6.0 digital technology........101
Telephone operating range.........101
Redefining long range coverage
and clarity.........................................101
HD audio...............................................101
Simulated full-duplex handset
speakerphone..................................101
Index
Index.............................................................102
Getting started
Installation
You must install and
charge the battery before
using the telephone.
STOP!
See pages 7-8 for
easy instructions.
Install the telephone base close to a telephone jack and a power outlet
not controlled by a wall switch. The telephone base can be placed on a flat
surface or vertically mounted on the wall (see page 9). For optimum range and
better reception, place the telephone base in a central and open location.
If you subscribe to high-speed Internet service (DSL - digital subscriber line)
through your telephone line, you must install a DSL filter between the telephone
line cord and the telephone wall jack (see page 6). The filter prevents noise and
caller ID problems caused by DSL interference. Please contact your DSL service
provider for more information about DSL filters.
Your product may be shipped with protective stickers covering the handset
and telephone base displays - remove them before use.
For customer service or product information, visit our website at
www.telephones.att.com or call 1 (800) 222-3111. In Canada,
dial 1 (866) 288-4268.
Avoid placing the telephone base too close to:
• Communication devices such as television sets, VCRs, or other
cordless telephones.
• Excessive heat sources.
• Noise sources such as a window with traffic outside, motors, microwave
ovens, refrigerators, or fluorescent lighting.
• Excessive dust sources such as a workshop or garage.
• Excessive moisture.
• Extremely low temperature.
• Mechanical vibration or shock such as on top of a washing machine
or workbench.
Getting started
Quick reference guide - handset
CHARGE light
On when the handset is charging in the telephone
base or charger.
qCID/VOLUME
• Press qCID to show caller ID history when the
handset is not in use (page 51).
• Press to scroll down while in menus.
• While entering names or numbers, press to
move the cursor to the left.
• Press to decrease the listening volume when
on a call (page 25), or to decrease the message
playback volume (page 67).
REDIAL/PAUSE
• Press repeatedly to view the last ten numbers
dialed (page 23).
• While entering numbers, press and hold to insert
a dialing pause (page 39).
PHONE/FLASH
• Press to make or answer a call (page 22).
• During a call, press to answer an incoming call
when you receive a call waiting alert (page 25).
• During message playback, press to call back the
caller if the caller’s number is available (page 67).
1
• While reviewing a caller ID log entry, press
repeatedly to add or remove 1 in front of the
telephone number before dialing or saving it in
the directory.
• Press and hold to set (page 16) or to dial your
voicemail number (page 47).
TONE /a>A
• Press to switch to tone dialing temporarily
during a call if you have pulse service (page 27).
• While entering names, press to change the next
letter to upper or lower case.
/�������
SPEAKER
• Press to make or answer a call using the
speakerphone (page 22).
• Press to switch between the speakerphone and
the handset (page 23).
Getting started
Quick reference guide - handset
pDIR/VOLUME
• Press pDIR to show directory entries when the handset
is not in use (page 41).
• Press to scroll up while in menus.
• While entering names or numbers, press to move the cursor to the right.
• Press to increase the listening volume when on a call (page 25), or to increase the message playback volume (page 67).
MENU/SELECT
• When the handset is not in use, press to show the
menu.
• While in the menu, press to select an item or save an
entry or setting.
OFF/CANCEL
• During a call, press to hang up (page 22).
• While in a menu, press to cancel an operation, back up
to the previous menu, or exit the menu display; or
press and hold this button to exit to idle mode.
• When the handset is ringing, press to mute the ringer
temporarily (page 22).
• Press and hold while the telephone is not in use to erase
the missed call indicator.
QUIET# (pound key)
• Press repeatedly to display other dialing options when
reviewing a caller ID log entry (page 52).
• Press and hold to enter the QUIET mode setting screen,
or to deactivate QUIET mode (page 21).
MUTE/DELETE
• During a call, press to mute the microphone (page 25).
• When the handset is ringing, press to mute the ringer
temporarily (page 22).
• While reviewing the caller ID history, the directory or the
redial memory, press to delete an individual entry.
• While predialing, press to delete digits.
• During message or announcement playback, press
to delete the playing message or the recorded
announcement.
EQ
During an outside call, intercom call, message or
announcement playback, press to change the audio quality to best suit your hearing (page 24).
Getting started
Quick reference guide - handset
Handset
side view
PUSH TO TALK
• Press to initiate a one-to-one (page 33) or
one-to-group broadcast (page 35).
• Press and hold to broadcast to a group of
system handsets (page 35).
Main menu
Main menu
The > symbol highlights
a menu item.
>Play messages
Answering sys
•
•
•
•
•
•
•
•
•
Play messages (page 66)
Answering sys (page 55)
Directory (page 38)
Caller ID log (page 51)
Intercom (page 30)
Ringers (page 12)
Set date/time (page 13)
Settings (page 14)
Web address (page 20)
Using menus:
•
•
•
•
Press MENU/SELECT to show the menu.
Press qCID or pDIR to scroll through menu items.
Press MENU/SELECT to confirm or save changes to a highlighted menu item.
Press OFF/CANCEL to cancel an operation, back up to the previous
menu, or exit the menu display.
Getting started
Quick reference guide - telephone base
/ANSWER ON/OFF
Press to turn the built-in
answering system on or off
(page 57).
Message counter
Shows the number of messages or other answering
system information.
IN USE indicator
• On when the handset is in use,
or when the answering system
is answering an incoming call.
• Flashes when another
telephone is in use on the
same line.
/HANDSET LOCATOR
While the phone is idle,
press to page all handsets
(page 29).
/PLAY/STOP
Press to start or stop message
playback (page 67).
X/DELETE
• Press to delete the message
currently playing (page 67).
• Press twice to delete all old
messages when the phone is
not in use (page 68).
/SKIP
Press to skip a message
(page 67).
/REPEAT
• Press to repeat a
message.
• Press twice to
play the previous
message (page 67).
qVOL- and pVOL+
• During message playback,
press to adjust the
listening volume (page 67).
• While in idle mode, press
to adjust the base ringer
volume.
Getting started
Telephone base and charger installation
Install the telephone base and charger, as shown below.
The telephone base is ready for tabletop use. If you want to change to wall
mounting, see Installation options on page 9 for details.
Telephone base installation
Plug the large end of the
telephone base power
adapter into a power
outlet not controlled by
a wall switch.
Plug one end of the
telephone line cord into a
telephone jack or a DSL filter.
If you have DSL high-speed
Internet service, a DSL filter
(not included) is required.
Route the power adapter
cord through this slot.
Route the telephone line
cord through this slot.
Plug the other end of the
telephone line cord into the
telephone jack on the back
of the telephone base.
Raise the antenna.
Plug the small end of the telephone base power
adapter into the power adapter jack on the back
of the telephone base.
Charger installation
Plug the power adapter into a power outlet not
controlled by a wall switch.
IMPORTANT INFORMATION
• Use only the power adapter(s) supplied with this product. To order a replacement
power adapter, visit our website at www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
• The power adapters are intended to be correctly oriented in a vertical or floor
mount position. The prongs are not designed to hold the plug in place if it is
plugged into a ceiling, under-the-table or cabinet outlet.
Getting started
Battery installation and charging
Install the battery, as shown below. Once you have installed the battery, the
screen indicates the battery status (see the following table). If necessary,
place the handset in the telephone base or charger to charge the battery.
For best performance, keep the handset in the telephone base or charger
when not in use. The battery is fully charged after ten hours of continuous
charging. See the table on page 101 for battery operating times.
If the screen shows Place in charger and flashes, you need to charge the
handset without interruption for at least 30 minutes to give the handset
enough charge to use the telephone for a short time. The following table
summarizes the battery charge indicators and actions to take.
Battery indicators
Battery status
Action
The screen is blank, or
shows Place in charger
and (flashing).
Battery has no or very
little charge. The handset
cannot be used.
Charge without interruption
(at least 30 minutes).
The screen shows
Low battery and
(flashing).
Battery has enough charge
to be used for a short time.
Charge without interruption
(at least 30 minutes).
The screen shows
HANDSET X.
Battery is charged.
To keep the battery charged,
place it in the telephone base or
charger when not in use.
NOTE: If you are on a phone call in low battery mode, you hear four short beeps
every minute.
Step 1
Plug the battery
connector securely
into the socket inside
the handset battery
compartment. Insert
the supplied battery
with the label THIS
SIDE UP facing up, as
indicated.
Step 2
Align the cover flat
against the battery
compartment, then
slide it upwards until
it clicks into place.
Getting started
Battery installation and charging
CHARGE light
Step 3
Charge the handset by placing it face forward
in the telephone base or charger. The CHARGE
light on the handset is on during charging.
After you install your telephone or power returns following
a power outage, the handset will prompt you to set the date
and time. For instructions, see Set date/time on page 13. To
skip setting the date and time, press OFF/CANCEL on the
handset.
SET DATE
MM/DD/YY
SET TIME
HH:MM --
IMPORTANT INFORMATION
• Use only the supplied rechargeable battery or replacement battery (model BT183342).
To order, visit our website at www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
• If you do not use the handset for a long time, disconnect and remove the battery
to prevent possible leakage.
Getting started
Installation options
Your telephone base is ready for tabletop use. If you want to mount your
telephone on a wall, follow the steps to connect the telephone base with a
standard dual-stud telephone wall mounting plate. You may need a professional
to install the mounting plate.
Tabletop to wall mount installation
1. Plug the power cord and telephone line into the telephone base. If you
are using a DSL filter, plug the other end of the telephone line into
the filter. Route the telephone line cord (or DSL filter) through the wall
mount bracket hole.
2. Position the telephone base, as shown below. Insert the extended tabs
(marked A in the following illustration) of the wall mount bracket into the
slots on the back of the telephone base. Push the telephone base down
until it is securely in place.
3. Plug the telephone line cord (or DSL filter) into the wall jack. Plug the
power adapter into a power outlet not controlled by a wall switch.
4. Align the holes on the wall mount bracket with the standard wall plate
and slide the wall mount bracket down until it locks securely. Bundle the
telephone line cord and power adapter cord neatly with twist ties.
2
A
B
4
3
A
B
1
Getting started
Installation options
Wall mount to tabletop installation
1. Unplug the large end of the power adapter from the electrical outlet.
2. If the telephone line cord and power adapter cord are bundled, untie
them first. Slide the wall mount bracket up and remove it from the wall
mounting plate.
3. Unplug the telephone line cord or the DSL filter from the telephone wall
jack. Push the telephone base up and away from the wall mount bracket
to detach it from the wall mount bracket.
4. See Telephone base and charger installation on page 6.
10
Telephone settings
Handset settings
Use the menu to change the telephone settings.
1.Press MENU/SELECT on the handset when it is not in use to
enter the main menu.
2.Press qCID or pDIR to scroll to the feature to be changed.
When scrolling through the menu, the > symbol indicates
the selected menu item.
3.Press MENU/SELECT to select the highlighted item.
>Play messages
Answering sys
NOTE: Press
OFF/CANCEL to cancel an operation, back up to the previous menu or exit
the menu display. Press and hold
OFF/CANCEL to return to idle mode.
11
Telephone settings
Handset settings
Ringer volume
You can set the ringer volume level to one of six levels or
turn the ringer off. When the ringer is off,
appears on
the screen.
Intercom
>Ringers
1.Press MENU/SELECT in idle mode to enter the main menu.
2.Use qCID or pDIR to scroll to Ringers, then press
>Ringer
MENU/SELECT.
3.Press MENU/SELECT again to select Ringer volume.
4.Press qCID or pDIR to sample each volume level.
5.Press MENU/SELECT to save your preference. There is a
confirmation tone and the screen returns to the previous menu.
volume
Ringer tone
RINGER VOLUME
NOTES:
• The handset ringer volume also determines the ringer volume for
intercom calls.
• If the ringer volume is set to off, that handset is silenced for all incoming calls.
• If the ringer volume is set to off, the caller ID will not be announced and the screen will briefly
display Caller ID won’t be announced.
Ringer tone
You can choose one of ten ringer tones.
1.Press MENU/SELECT in idle mode to enter the main menu.
2.Use qCID or pDIR to scroll to Ringers, then press
MENU/SELECT.
3.Press qCID or pDIR to scroll to Ringer tone, then press
MENU/SELECT.
4. Press qCID or pDIR to sample each ringer tone.
5.Press MENU/SELECT to save your preference. There is
a confirmation tone and the screen returns to the
previous menu.
Ringer volume
tone
>Ringer
RINGER TONE
1
>Tone
NOTE: If you turn off the ringer volume, you will not hear ringer tone samples.
12
Telephone settings
Handset settings
Set date/time
The answering system announces the day and time of each message prior
to playing it. Before using the answering system, set the date and time as
follows. If you subscribe to caller ID service, the day, month and time are
set automatically with each incoming call. The year must be set so that the
day of the week can be calculated from the caller ID information. You can
turn off the date and time settings of the caller ID service and set the date
and time manually (see Use caller ID to automatically set date and time
on page 19).
After a power failure or handset registration, the system prompts you to set
the date and time.
To set the date and time manually:
1. When the handset is in idle mode, press MENU/SELECT to
Ringers
enter the main menu.
>Set date/time
2. Press qCID or pDIR to scroll to Set date/time, and then
press MENU/SELECT.
3. Press qCID or pDIR to select the month, then press
SET DATE
MENU/SELECT, or enter the number using the dialing keys.
MM/DD/YY
4. Press qCID or pDIR to select the day, then press
MENU/SELECT, or enter the number using the dialing keys.
5. Press qCID or pDIR to select the year, or enter the number
using the dialing keys, then press MENU/SELECT to move on
SET TIME
HH:MM -to set the time.
6. Press qCID or pDIR to select the hour, then press
MENU/SELECT, or enter the number using the dialing keys.
7. Press qCID or pDIR to select the minute, then press
MENU/SELECT, or enter the number using the dialing keys.
8. Press qCID or pDIR to highlight AM or PM, or press 2 for AM or
7 for PM. Press MENU/SELECT to confirm. There is a confirmation tone and
the screen returns to the previous menu.
NOTE: If the clock is not set when a message is recorded, the system announces, “Time and
day not set,” before it plays the message.
13
Telephone settings
Handset settings
LCD language
You can select the language used for all screen displays.
LCD LANGUAGE
1.Press MENU/SELECT in idle mode to enter the main menu. >English
2.Use qCID or pDIR to scroll to Settings, then press
MENU/SELECT.
3.Press MENU/SELECT to choose LCD language.
Set Francais as
4.Press qCID or pDIR to highlight English, Français or
LCD language?
Español, then press MENU/SELECT. The screen prompts
Set English/Français/Español as LCD language?
5.Press MENU/SELECT to save your preference. There is a
confirmation tone and the screen returns to the previous menu.
NOTE: If you accidentally change the LCD language to French or Spanish, you can reset it
back to English without going through the French or Spanish menus. Press MENU/SELECT on
the handset in idle mode, then enter 364#. There is a confirmation tone.
14
Telephone settings
Handset settings
Caller ID announce
The caller ID announce feature lets you know who’s calling without having
to look at the display. When you have an incoming call, the handset and/or
base speaks “Call from...” and the name of the caller based on the directory
or caller ID information. If the caller’s name is private or unknown, the phone
number up to the last 11 digits will be announced. If the caller’s phone
number is also private or unknown, no information will be announced. The
default setting is On.
To turn on or off the caller ID announce feature:
1.Press MENU/SELECT in idle mode to enter the main menu.
LCD language
2.Use qCID or pDIR to scroll to Settings, then press
>Caller ID annc
MENU/SELECT.
3.Use qCID or pDIR to scroll to Caller ID annc, then
press MENU/SELECT.
CALLER ID ANNC
4.Use qCID or pDIR to highlight the desired option, then
>Local handset
press MENU/SELECT.
• Set all On/Off - Change the setting for the base and
all handsets.
• Local handset - Change the setting for that handset only. HS CID ANNOUNCE
• Base - Change the setting for the telephone base only. >On
5.Use qCID or pDIR to highlight On or Off, then press
MENU/SELECT. There is a confirmation tone and the screen
returns to the previous menu. If you change the setting to
Set all On/Off, the screen shows CID Annc ON/OFF on all HS & BS.
NOTES:
• To use the caller ID announce feature, you must subscribe to caller ID service from your
telephone service provider.
• When there are up to five handsets registered, the telephone system supports caller ID announce
for all handsets. If six or more handsets are registered, the system supports caller ID announce for
the first four registered handsets only.
• This feature does not announce information for call waiting calls.
• It takes at least 2 rings for the phone to receive caller ID information and announce it. If the
phone is answered before the end of the second ring, the phone won’t have time to announce
the caller’s information.
• Pronunciation of names may vary with this feature. Not all names may be pronounced correctly.
• Caller ID announce is available in English only.
15
Telephone settings
Handset settings
Set speed dial voicemail number
This feature lets you save your voicemail number for easy access when you
press and hold the
1 key.
To save your voicemail number:
1.Press MENU/SELECT in idle mode to enter the main menu.
Caller ID annc
2.Use qCID or pDIR to scroll to Settings, then press
>Voicemail #
MENU/SELECT.
3.Use qCID or pDIR to scroll to Voicemail #, then press
MENU/SELECT.
VOICEMAIL #
4.Use the dialing keys to enter the voicemail access number
800-222-3111_
provided by your telephone service provider (up to 30
digits) when prompted.
• Press qCID or pDIR to move the cursor to the left or right.
• Press MUTE/DELETE on the handset to erase a digit.
Voicemail #
saved
• Press and hold MUTE/DELETE on the handset to erase
all digits.
• Press REDIAL/PAUSE to enter a three-second dialing
pause (a p appears).
5.Press MENU/SELECT to save. There is a confirmation tone and the screen
displays Voicemail # saved, then returns to the previous menu.
Voicemail (visual message waiting) indicator
If you subscribe to a voicemail service offered by your
telephone service provider, this feature provides a visual
indication when you have new voicemail messages.
New voicemail and the
icon appear on the handset screen.
HANDSET 1
New voicemail
10:21PM
2/11
NOTES:
• This feature does not indicate new messages recorded on your phone’s built-in answering system.
• For more information about the difference between your answering system and voicemail, see
page 62.
16
Telephone settings
Handset settings
Clear voicemail indication
Use this feature when the telephone indicates that you have new voicemail
but there is none. For example, when you have accessed your voicemail while
away from home. This feature only turns off the displayed New voicemail
and the
icon; it does not delete your voicemail messages. As long as you
have new voicemail messages, your telephone service provider continues to
send the signal to turn on the indicators.
To manually turn off the new voicemail indicators:
1.Press MENU/SELECT when in idle mode to enter the
main menu.
2.Use qCID or pDIR to scroll to Settings, then press
MENU/SELECT.
3.Use qCID or pDIR to scroll to Clr voicemail, then press
MENU/SELECT. The screen shows Reset Voicemail
Indicator?
4.Press MENU/SELECT again to turn the voicemail indication
off. There is a confirmation tone and the screen returns to
the previous menu.
>Clr
voicemail
Rename handset
Reset Voicemail
Indicator?
NOTES:
• Your telephone service provider voicemail may alert you to new messages with a stutter (broken)
dial tone. Contact your telephone service provider for more details.
• For information about using your voicemail service, contact your telephone service provider.
17
Telephone settings
Handset settings
Rename handset
You can edit the handset name for each system handset.
Clr voicemail
1. When the handset is idle, press MENU/SELECT.
>Rename handset
2.Use qCID or pDIR to scroll to Settings, then press
MENU/SELECT.
3.Use qCID or pDIR to scroll to Rename handset, then
RENAME HANDSET
press MENU/SELECT.
HANDSET____
4.Change the handset name when prompted.
• Press qCID or pDIR to move the cursor to the left
or right.
• Use the dialing keys to enter a name (up to 11 characters). Each time
you press a key, a character on that key appears. Additional key presses
produce other characters on that key. See the chart on page 40.
• Press MUTE/DELETE to backspace and delete a character.
• Press and hold MUTE/DELETE to delete all characters.
5. Press MENU/SELECT to save the setting and return to the previous menu.
There is a confirmation tone.
Key tone
The handset is set to beep with each key press. You can adjust the key tone
volume or turn it off. If you turn off the key tone, there are no beeps when
you press keys.
1.Press MENU/SELECT in idle mode to enter the main menu.
2.Use qCID or pDIR to scroll to Settings, then press
MENU/SELECT.
3.Use qCID or pDIR to scroll to Key tone, then press
MENU/SELECT.
4. Use qCID or pDIR to select the desired volume or Off.
5. Press MENU/SELECT to save your preference. There is a
confirmation tone and the screen returns to the
previous menu.
18
Rename handset
>Key tone
KEY TONE
Telephone settings
Handset settings
Use caller ID to automatically set date and time
If you subscribe to caller ID service, the day, month and time are set
automatically with each incoming call. Follow the steps to turn the CID time
sync feature on or off. The default setting is On.
1.When the handset is in idle mode, press MENU/SELECT to
enter the main menu.
2.Press qCID or pDIR to scroll to Settings, then press
MENU/SELECT.
3.Press qCID or pDIR to scroll to CID time sync, then press
MENU/SELECT.
4.Press qCID or pDIR to highlight On or Off, then press
MENU/SELECT to save. There is a confirmation tone and the
screen returns to the previous menu.
Key tone
>CID time sync
CID TIME SYNC
>On
Home area code
If you dial seven digits to make a local call (no area code required), enter
your area code into the telephone as the home area code. When you receive
a call from within your home area code, the caller ID history only displays the
seven digits of the telephone number.
This feature makes it easy for you to place a call from the caller ID log. If you
dial ten digits to make a local phone call, do not use this home area code
feature. If you do, you cannot place local calls from your caller ID log, as they
will have only seven digits.
To set the home area code:
1.Press MENU/SELECT in idle mode to enter the main menu.
CID time sync
2.Use qCID or pDIR to scroll to Settings, then press
>Home area code
MENU/SELECT.
3.Use qCID or pDIR to scroll to Home area code, then press
MENU/SELECT. The screen briefly shows
Only for 7digit dial from CID.
4.Use the dialing keys to enter a three-digit home area code. HOME AREA CODE
___
• Press MUTE/DELETE to delete a digit.
• Press and hold MUTE/DELETE to delete all digits.
5.Press MENU/SELECT to save. There is a confirmation tone
and the screen shows Area code will not show in CID briefly before
returning to the previous menu.
19
Telephone settings
Handset settings
NOTE: If in the future, your telephone service provider requires you to dial ten digits to
make a local call (area code plus telephone number), you need to delete your home
area code and dial out locally from the call ID log. With the home area code displayed,
press and hold MUTE/DELETE until the digits are deleted, and then press MENU/SELECT.
The home area code is now restored to its default setting of _ _ _ (empty).
Dial mode
The dial mode is preset to tone dialing. If you have pulse (rotary) service, you
must change the dial mode to pulse dialing before using the telephone.
To set the dial mode:
1.Press MENU/SELECT in idle mode to enter the main menu.
2.Use qCID or pDIR to scroll to Settings, then press
MENU/SELECT.
3.Use qCID or pDIR to scroll to Dial mode, then press MENU/SELECT.
4.Use qCID or pDIR to highlight Touch-tone or Pulse, then
press MENU/SELECT. There is a confirmation tone and the
screen returns to the previous menu.
Web address
Use this feature to view the AT&T website address.
1.Press MENU/SELECT in idle mode to enter the main menu.
2.Use qCID or pDIR to scroll to Web address, then press
MENU/SELECT.
Home area code
>Dial mode
DIAL MODE
>Touch-tone
Settings
>Web
address
www.telephones.
att.com
20
Telephone settings
Handset settings
QUIET mode
When QUIET mode is turned on, the telephone silences all sounds (except
the handset locator paging tone) during the set period of time (1-12 hours).
After you turn on QUIET mode, this feature activates immediately and the
answering system turns on automatically. When QUIET mode is on, the
answering system takes calls and records messages without broadcasting
them.
To turn QUIET mode on:
1. Press and hold QUIET # in idle mode to enter the QUIET mode setting
screen. The screen shows Quiet: _ _ hours (1-12 hours).
2. Use the dialing keys to enter the desired number of hours (1-12) you
would like to turn on QUIET mode, then press MENU/SELECT. Your screen
briefly shows Answering sys is ON, and then Quiet mode on.
To turn QUIET mode off:
• While QUIET mode is on, press and hold QUIET #. The screen then shows
Quiet mode is off and you hear a confirmation tone.
NOTES:
• If you change the base ringer, handset ringer, ringer volume, key tone, or caller ID announce
features when QUIET mode is on, the sample plays but the feature is still muted after saving the
setting.
• After QUIET mode is turned off or the set period of time has expired, all muted features will be
activated again.
• The PTT function is not available when QUIET mode is on.
• Intercom is available during QUIET mode, but the handset will not ring.
21
Telephone operation
Telephone operation
Making a call
• Press PHONE/FLASH or
telephone number.
/�������
SPEAKER, then enter the
The screen displays the elapsed time as you talk (in hours,
minutes and seconds).
Elapsed time
Phone
0:00:30
6:30AM
NOTE: Pressing PHONE/FLASH or
/��������
SPEAKER to access services
from your telephone service provider does not affect the elapsed time.
8/06
Speaker 0:00:30
6:30AM
8/06
On hook dialing (predialing)
1.Enter the telephone number. Press MUTE/DELETE to make corrections
when entering the phone number.
2.Press PHONE/FLASH or /�������
SPEAKER to dial.
Answering a call
• Press PHONE/FLASH or /�������
SPEAKER.
-OR• Press any dialing key (0-9, TONE or #).
Ending a call
• Press OFF/CANCEL or return the handset to the telephone base or charger.
Auto off
A call ends automatically when you put the handset in the telephone base
or charger.
Temporary ringer silencing
Press OFF/CANCEL or MUTE/DELETE while the telephone is
ringing to silence the ringer temporarily on that handset only.
This turns off the ringer without disconnecting the call. The
next incoming call rings normally at the preset volume.
NOTE: The telephone base and all handsets ring when there is an
incoming call unless the ringer volume is turned off on that device.
22
Ringer muted
Telephone operation
Telephone operation
Handset speakerphone
During a call, press /�������
SPEAKER to switch between handsfree speakerphone
and normal handset use. Press OFF/CANCEL or return the handset to the
telephone base or charger to hang up.
NOTES:
• When you use the speakerphone, the key pad and the /SPEAKER button on the handset
are lit.
• The speakerphone uses more power than the normal handset. If the handset battery becomes
very low while you are using the speakerphone, the call remains in speakerphone mode until you
hang up or the battery becomes depleted.
• After installing a battery into the handset, the screen may show Low battery. If you use the
speakerphone at this time, the battery may become depleted. Follow the instructions in the
Battery installation and charging section on pages 7-8.
Last number redial
Each handset stores the last ten telephone numbers dialed (up to 30 digits).
To view the ten most recently dialed numbers:
• To display the most recently called number, press REDIAL/PAUSE.
• To view up to ten recently called numbers, press REDIAL/PAUSE, then qCID,
pDIR or REDIAL/PAUSE repeatedly.
The handset beeps twice at the end of the list. Press
OFF/CANCEL to exit.
To redial a number:
• To dial the displayed number, press PHONE/FLASH or
/�������
SPEAKER.
-OR• Press PHONE/FLASH or /�������
SPEAKER, then press
REDIAL/PAUSE repeatedly to view the redial memory.
Press MENU/SELECT to dial the displayed number.
To delete a redial entry:
• While the screen displays the desired number, press
delete the number from the redial memory.
23
Redial
#1/10
888-883-2445
MUTE/DELETE
to
Telephone operation
Telephone operation
Equalizer
The handset equalizer enables you to change the quality
of the audio to best suit your hearing.
While on a call or intercom call, or listening to a message
or announcement, press EQ
to select the equalizer
setting Treble 1, Treble 2, Bass or Natural (the default
setting). The current setting is shown on the handset
screen for two seconds.
NOTES:
• If you switch the call between the handset and the speakerphone by
pressing /SPEAKER, the audio setting remains unchanged.
• The current equalizer setting remains unchanged until a new setting
is selected.
Treble 1
6:30AM
8/06
Treble 2
6:30AM
8/06
Bass
6:30AM
8/06
Natural
6:30AM
24
8/06
Telephone operation
Options while on calls
Volume control
You can set the listening volume to one of six levels.
While on a call, press qCID/VOLUME to decrease or
press pDIR/VOLUME to increase the listening volume.
NOTES:
• Handset and speakerphone volume settings are independent.
• When the volume reaches the minimum or maximum setting, you hear two beeps.
Call waiting
If you subscribe to call waiting service from your telephone service provider,
and someone calls while you are already on a call, you hear two beeps.
• Press PHONE/FLASH on the handset to put your current call on hold and
take the new call.
• Press PHONE/FLASH on your handset at any time to switch back and
forth between calls.
NOTE: Missed call waiting calls are not counted as missed calls.
Mute
Use the mute function to turn off the microphone. You
can hear the caller, but the caller cannot hear you.
To mute a call:
• While on a call, press MUTE/DELETE. When mute is on,
the handset shows Muted for a few seconds and MUTE
icon displays until you turn off mute.
To end mute a call:
• Press MUTE/DELETE again. When mute is off,
Microphone ON appears temporarily on the handset.
Muted
MUTE
6:30AM
8/06
Microphone ON
6:30AM
25
8/06
Telephone operation
Options while on calls
Chain dialing
Use this feature to initiate a dialing sequence from the numbers in the
directory, caller ID history or redial memory while you are on a call.
Chain dialing is useful when you wish to access other numbers (such as bank
account numbers or access codes) from the directory, caller ID history or
redial list.
To access the directory while on a call:
1.Press MENU/SELECT.
2.Press qCID or pDIR to scroll to Directory, and then press
MENU/SELECT.
3.Press qCID or pDIR to scroll to the desired number.
4.Press MENU/SELECT to dial the number shown.
To access the caller ID log while on a call:
1.Press MENU/SELECT.
2.Press qCID or pDIR to scroll to Caller ID log, then press
MENU/SELECT.
3.Press qCID or pDIR to scroll to the desired number.
4.Press MENU/SELECT to dial the number shown.
To access the redial list while on a call:
1.Press REDIAL/PAUSE to show the most recently
dialed number.
2.Press qCID or pDIR to scroll to the desired number,
or press REDIAL/PAUSE repeatedly to find the desired
number��������
. Press MENU/SELECT to dial the number shown.
Intercom
>Directory
Charlie Johnson
888-883-2445
Phone
0:01:20
Charlie Johnson
6:30AM
REDIAL
8/06
#1/10
800-360-4121
NOTES:
• You cannot edit a directory entry while on a call. For more details about the directory,
see pages 38-47.
• You cannot copy a caller ID entry into the directory while on a call. For more details about the
caller ID history, see pages 48-54.
• If you press REDIAL/PAUSE while on a call, you can only view the ten most recently dialed
numbers but you cannot erase the entries. For more details about the redial memory, see
pages 23.
• Press OFF/CANCEL on the handset to exit redial, directory or caller ID history when on a call.
26
Telephone operation
Options while on calls
Temporary tone dialing
If you have pulse (rotary) service only, you can switch from pulse to touch-tone
dialing temporarily during a call. This is useful if you need to send touch-tone
signals to access your telephone banking or long distance services.
1.During a call, press TONE .
2.Use the dialing keys to enter the desired number. The telephone sends
touch-tone signals.
3.The telephone automatically returns to pulse dialing after you end the call.
27
Telephone operation
Options while on calls
Blind transfer
While on an outside call, you can transfer the call to a specific handset or
any handset without notifying them.
To transfer an outside call directly without notifying the desired handset:
1. During the call, press MENU/SELECT.
Phone
0:00:12
2. Press MENU/SELECT again to choose Transfer.
• If you have a two-handset system, the outside call is
put on hold and your handset shows Transferring call...
6:30AM
8/06
The other handset rings and shows Transfer from other
handset.
>Transfer
Intercom
• If you have more than two handsets, your screen
shows TRANSFER TO: Use the dialing keys to �
enter a
specific handset number (1-9 for handsets 1-9, TONE
followed by 0-2 for handsets 10-12, or TONE followed
TRANSFER TO:
by # for all handsets), or press qCID or pDIR to scroll
>Handset
2
to the desired handset and press MENU/SELECT. The
outside call is put on hold and your handset screen
shows Transferring call... or Transferring call to all...
The other handset rings and shows Transfer from
HANDSET X (HANDSET represents the handset name, X represents the
handset number).
3. To answer the call on the destination handset��������
, press PHONE/FLASH,
/�������
SPEAKER, or any dialing key (0-9, TONE or #). The initiating handset
shows Call transferred and goes to idle mode.
NOTES:
• To cancel the transfer and return to the external call before the blind transfer call is answered,
press OFF/CANCEL, PHONE/FLASH or /��������
SPEAKER on your handset.
• If the other handset does not answer the transfer within 30 seconds, the transfer ends and the
initiating handset rings while showing No response to transfer. If it does not pick up within 30
seconds, the handset returns to idle mode and the outside call ends.
28
Multiple handset use
Multiple handset use
Handset locator
The handset locator feature is useful if you misplace
any handsets.
To start the paging tone:
• Press /HANDSET LOCATOR on the telephone
base to start the paging tone on all handsets for
60 seconds.
NOTE: If you press
OFF/CANCEL or MUTE/DELETE on a
handset, the ringer of that handset stops, but the paging to
the rest of the handsets continues.
**Paging**
To stop the paging tone:
• Press PHONE/FLASH, /�������
SPEAKER, or any
dialing key (0-9, TONE or #) on the handset(s).
-OR• Press /HANDSET LOCATOR on the telephone base.
Join a call in progress
When a handset is already on a call and you would like to join the call, press
PHONE/FLASH or /�������
SPEAKER on your handset.
To end the call using a handset, press OFF/CANCEL or place the handset
in the telephone base or charger. The call does not end until all handsets
hang up.
NOTE: You can use up to four system handsets at the same time on an outside call.
29
Multiple handset use
Intercom
Use the intercom feature for conversations between two handsets. You can
purchase expansion handsets (model AT&T CL80113) for this telephone base
to expand your telephone system (up to 12 handsets).
Using a handset to initiate intercom calls:
1. Press MENU/SELECT in idle mode to enter the main menu.
Calling
Press qCID or pDIR to scroll to Intercom, then press
HANDSET X
MENU/SELECT.
• If you have a two-handset system, the handset shows
Calling other handset.
HANDSET X
• If you have more than two handsets, the handset shows
is calling
INTERCOM TO: Use the dialing keys to �
enter a specific
handset number (1-9 for handsets 1-9, TONE followed
by 0-2 for handsets 10-12, or TONE followed by # for
all handsets), or press qCID or pDIR to scroll to the
Intercom
desired handset and press MENU/SELECT. Your handset
screen shows Calling HANDSET X, or
Calling all handsets.
11:35AM 12/02
The destination handset(s) rings and shows HANDSET X is
calling or HANDSET X is calling all� (HANDSET represents
the handset name, X represents the handset number).
2.To answer the intercom call, press PHONE/FLASH, /�������
SPEAKER or any
dialing key (0-9, TONE , or #) on the called handset. Both handsets now
show Intercom.
3.To end the intercom call, one party presses OFF/CANCEL, or place the
handset back in the telephone base or charger.����������������������������
The other party hears four
beeps. Both handsets display Intercom ended.
NOTES:
• Before the intercom call is answered, you can cancel it by pressing OFF/������
CANCEL.
• If the called handset does not answer within 100 seconds, or the handset is in use, on a call or
out of range, the initiating handset shows No answer. Try again.
• To temporarily silence the intercom ringer, press OFF/CANCEL or MUTE/DELETE.
• You can only use one pair of handsets at a time to make intercom calls.
30
Multiple handset use
Intercom
Answer an incoming call during an intercom call
If you receive an outside call during an intercom call, there is a two-beep call
waiting tone.
• To answer the call, press PHONE/FLASH or /�������
SPEAKER. The intercom call
ends automatically. The party on the intercom call hears four beeps. Other
system handsets can also answer the incoming call by pressing
PHONE/FLASH or /�������
SPEAKER.
• To end the intercom call without answering the incoming call, press
OFF/CANCEL
31
Multiple handset use
Call transfer using intercom
Use the intercom feature to transfer an outside call to another system
handset. You can also share an outside call with another system handset.
To transfer or share an outside call using intercom::
1.During the call, press MENU/SELECT.
2.Press qCID or pDIR to scroll to Intercom and press MENU/SELECT.
3.If you have a two-handset system, your handset screen shows
Calling other handset.
-OR If you have more than two handsets, your screen shows INTERCOM TO:
Use the dialing keys to �
enter a specific handset number (1-9 for handsets
1-9, TONE followed by 0-2 for handsets 10-12, or TONE followed by #
for all handsets), or press qCID or pDIR to scroll to the desired handset
and press MENU/SELECT. Your handset screen shows Calling HANDSET X
or Calling all handsets.
4.When the destination handset picks up, your handset shows Intercom and
the outside call is put on hold. You have the following options:
• You can transfer the call. Press MENU/SELECT twice to choose
Transfer. The handset shows Call transferred. The other handset
automatically connects to the outside call.
• You can let the other handset join you on the outside call in a
three-way conversation. Press MENU/SELECT. Press qCID or pDIR to
highlight Share call, then press MENU/SELECT.
• You can end the intercom call and continue the outside call with your
handset. Press PHONE/FLASH on your handset (the ended intercom call
party hears four beeps).
32
Multiple handset use
Push-to-talk (PTT)
PTT
You can directly broadcast messages to the speakerphone of
any handset. Press and hold PUSH TO TALK on a handset to
begin two-way communication.
• Only one handset can talk at a time. To do so,
press and hold PUSH TO TALK.
• You must release PUSH TO TALK, so the other person can respond.
• Only one PTT session can be active at a time.
• While PTT is in use between two handsets, other handsets cannot use the
intercom feature but can access the answering system.
• When you attempt to place a PTT call to another handset which is
accessing the answering system or on an intercom call or outside call,
your handset screen shows Not available at this time.
NOTE: The PTT function is not available when QUIET mode is on.
Turn PTT on or off
1. Press PUSH TO TALK when the handset is not in use. The
PUSH TO TALK menu displays.
2. Press qCID or pDIR to highlight PTT On/Off, then press
MENU/SELECT.
3. Press qCID or pDIR to choose On or Off, then press
MENU/SELECT.
PUSH TO TALK
>PTT On/Off
NOTE: The handset screen displays No Incoming PTT when PTT is turned off.
33
Multiple handset use
Push-to-talk (PTT)
PTT call to a single handset
1. There are a few ways to begin a PTT call to a single
handset. When the handset is not in use:
• If you have a two-handset system, press and hold
PUSH TO TALK.
• If you have more than two handsets:
w Press PUSH TO TALK on the handset, then use the
dialing keys to enter the destination handset number.
-ORw Press PUSH TO TALK on the handset. Press qCID or
pDIR to highlight the destination handset number,
then press MENU/SELECT or PUSH TO TALK.
PUSH TO TALK
>Handset
Connecting to
Handset X...
Press and hold
The handset shows Connecting to HANDSET X...
(HANDSET represents the handset name, X represents
the destination handset number). When the connection is
made, both your and the destination handset screens display
Press and hold [PTT] to talk.
2. Press and hold PUSH TO TALK. A chirp indicates your
microphone is on. Speak towards the handset. Your voice is
broadcast to the destination handset.
While you are speaking, your handset shows
PTT To handset: X.
[PTT] to talk
PTT To
handset: X
3. Release PUSH TO TALK after speaking. Both handsets beep once again
and the screens show Press and hold [PTT] to talk, then you can press
and hold PUSH TO TALK to continue speaking or the destination handset
can respond (see Answer a PTT call on page 36).
4. To end the PTT call, press OFF/CANCEL or place the handset in the
telephone base or charger. The handset shows Push to talk ended.
34
X
Multiple handset use
Push-to-talk (PTT)
PTT call to multiple handsets
When there are multiple handsets registered to the phone system, PTT
supports one-to-group calls. PTT supports a maximum of one-to-four calls
when one to five handsets are registered, and a maximum of one-to-three
calls when six or more handsets are registered. The first four registered
handsets will be able to use this feature. Other handsets can only use PTT for
one-to-one calls.
To call multiple handsets:
1.You have three ways to call multiple handsets. When the handset is not
in use:
• Press and hold PUSH TO TALK until the handset shows
Connecting to group...
• Press PUSH TO TALK. Press qCID or pDIR to choose Group. Press
MENU/SELECT or press PUSH TO TALK and your handset shows
Connecting to group...
• Press PUSH TO TALK. Press TONE followed by # (pound key). The
handset shows Connecting to group...
When the connection is made, both the caller and the destination parties
hear a beep. The speakerphones on all other handsets automatically
activate.
2.You need to press and hold PUSH TO TALK when you want to speak.
Speak towards the handset. Your voice is broadcast to all handsets.
3.Release PUSH TO TALK after speaking.
4.Any extension can reply (see Answer a PTT call on page 36).
NOTE: After PUSH TO TALK on the handset is released, the PTT call remains open for a short
time. If no one presses PUSH TO TALK on the handset within ten seconds, the PTT call ends
automatically.
35
Multiple handset use
Push-to-talk (PTT)
Answer a PTT call
You can respond to a PTT call, as described below.
1. When your handset receives a PTT call, it beeps and shows Press and
hold [PTT] to talk.
2. When the other party is speaking, your speakerphone light is on, and
your handset shows PTT From HS X To HS X (the first X represents the
initiating handset number, and the second X represents your handset
number; a maximum of four handset numbers appear).
3. When your speakerphone light is off (the screen shows Press and hold
[PTT] to talk), press and hold PUSH TO TALK on your handset. You will
hear a chirp. Speak towards the handset.
• While you are speaking, your handset shows PTT To Handset: X
(X represents the handset numbers of one or more destination handsets;
a maximum of four handset numbers appear).
• Your voice is broadcast to all destination handsets.
After speaking, release PUSH TO TALK. Your handset will beep. After the
beep, if your speakerphone light is off, you can press and hold PUSH TO
TALK to continue speaking, or the destination handset can respond.
Change a one-to-one PTT call to an intercom call
You can convert a one-to-one PTT session to an intercom call.
1. When your handset shows Press and hold [PTT] to talk, press
MENU/SELECT. The screen shows Intercom.
2. Press MENU/SELECT. Your handset displays Calling other handset or
Calling HANDSET X. The destination handset briefly shows Push to talk
Ended, and then Other handset is calling or HANDSET X is calling. The
destination handset rings.
3. Press PHONE/FLASH or any dialing keys (0-9, # or TONE ) on the
destination handset to answer the intercom call. Both handsets now show
Intercom.
4. To end the intercom call, press OFF/CANCEL on your handset or place
the handset in the telephone base or charger. Both screens show
Intercom ended.
36
Multiple handset use
Push-to-talk (PTT)
Answer an incoming call during a PTT call
When you receive an outside call during PTT, there is an alert tone.
• During a one-to-one PTT, press PHONE/FLASH on the initiating or
destination handset. The PTT call ends automatically and the outside call
is answered.
• During a one-to-group PTT call, press PHONE/FLASH on the initiating
handset. The PTT call ends automatically and the outside call is answered.
• During a one-to-group PTT call, press PHONE/FLASH on any one of the
destination handsets. That handset answers the outside call. The PTT call
continues for the rest of the PTT participants.
• To leave the PTT call without answering the incoming call, press
OFF/CANCEL. The telephone continues to ring.
Make an outgoing call during PTT call
• During a one-to-one PTT call, press PHONE/FLASH to get a dial tone. The
PTT call ends automatically.
• During a one-to-group PTT call, press PHONE/FLASH on the initiating
handset. The PTT call ends automatically and you get a dial tone.
• During a one-to-group PTT call, press PHONE/FLASH on any one of the
destination handsets. That handset gets a dial tone. The PTT call continues
for the rest of the PTT participants.
End or leave a PTT call
For one-to-one PTT calls, both initiating and destination handsets can end
the PTT call. For PTT calls to multiple handsets, the initiating handset can end
the PTT call. If any one of the destination handsets leaves the PTT call, the
call continues until all participants or the initiator hangs up.
Press OFF/CANCEL on the handset. The screen shows Push to talk Ended.
-ORPlace the handset in the telephone base or charger, then the handset
return to idle mode.
NOTE: After PUSH TO TALK is released, the PTT call remains open for a short time. If no one
presses PUSH TO TALK within ten seconds, the PTT call ends automatically.
37
Directory
About the directory
Shared directory
The directory is shared by all handsets. Changes made to the
directory from any device apply to all.
Charlie Johnson
888-883-2445
NOTE: Only one handset can review the directory at a time. If another
handset tries to enter the directory, the screen shows Not available at
this time.
Capacity
The directory can store up to 50 entries, with a maximum of 15
alphanumeric characters (including spaces) for names and 30 digits for
telephone numbers. A convenient search feature can help you find and dial
numbers quickly (page 42).
If you try to save an entry when there are already 50 entries, the screen
shows Directory full. You cannot store a new number until you delete one.
38
Directory
Create directory entries
Create a new directory entry
1.Press MENU/SELECT in idle mode to enter the main menu.
2.Press qCID or pDIR to scroll to Directory, then press
MENU/SELECT.
3.Press qCID or pDIR to highlight Add contact.
4.Press MENU/SELECT.
5.Use the dialing keys to enter a telephone number (up to
30 digits) when prompted.
• Press qCID or pDIR to move the cursor to the left
or right.
• Press MUTE/DELETE to erase a digit.
• Press and hold MUTE/DELETE to erase all digits.
• Press and hold REDIAL/PAUSE to enter a three-second
dialing pause (a p appears).
Answering sys
>Directory
Review
>Add contact
ENTER NUMBER
888-883-2445_
-ORCopy a number from the redial list by pressing
REDIAL/PAUSE, then qCID, pDIR,�������������
or pressing
ENTER NAME
REDIAL/PAUSE repeatedly to locate the number. Press
Robert
Brown_
MENU/SELECT to copy the number.
6.Press MENU/SELECT to move on to the name.
• The screen shows Number already saved if the number
is already in the directory. You cannot save the same
Saved
number twice.
7.Use the dialing keys to enter a name (up to 15 characters)
when prompted. Each time you press a key, the character
on that key appears. Additional key presses produce other
characters on that key. See the chart on next page.
• Press qCID or pDIR to move the cursor to the left or right.
• Press 0 to add a space.
• Press MUTE/DELETE to erase a character.
• Press and hold MUTE/DELETE to erase all characters.
• Press TONE to change the next letter to upper or lower case.
39
Directory
Create directory entries
NOTE: The first letter of every word is a capital letter. The remaining letters in a word start as
lower case letters, as shown in the chart below.
Characters by number of key presses
Dialing
keys
1
2
3
4
5
6
7
8
9
10
11
1
1
.
-
‘
(
)
*
#
&
/
,
2
A
B
C
a
b
c
2
s
7
z
9
3
D
E
F
d
e
f
3
4
G
H
I
g
h
i
4
5
J
K
L
j
k
l
5
6
M
N
O
m
n
o
6
7
P
Q
R
S
p
q
r
8
T
U
V
t
u
v
8
Y
Z
w
x
y
9
W
X
0
space
0
*
#
8.Press MENU/SELECT to store your new directory entry. There is a
confirmation tone and the screen shows Saved. To change the entry later,
see page 44.
Add a predialed telephone number to the directory
You can save a predialed telephone number to the directory.
1.Enter the telephone number when in idle mode.
2.Follow the steps in Edit a directory entry on page 44.
40
Directory
Review the directory
Review directory entries
1.Press pDIR when in idle mode. The summary screen shows briefly, and
then the first entry in the directory shows.
-OR Press MENU/SELECT when in idle mode, then press qCID or pDIR to scroll
to Directory. Press MENU/SELECT twice.
2.Press qCID or pDIR to browse through the directory. Entries appear
alphabetically by the first letter in the name.
NOTES:
• If the telephone number in the directory exceeds 15 digits, < appears in front of the telephone
number. Press TONE to move towards the end of the telephone number or press # (pound key)
to move towards the beginning of the telephone number.
• If there are no directory entries. Directory empty appears briefly on the screen, followed by Add
contact? If you would like to add a new contact, press MENU/SELECT and refer to page 39 for
instructions on creating a new directory entry. Otherwise, press OFF/CANCEL to cancel.
41
Directory
Search the directory
Search by name
1.Press pDIR in idle mode to show the first listing in the directory.
2. When an entry appears, press the dialing keys (0-9) to start a name search. The directory shows the first name beginning with the first letter associated
with the dialing key, if there is an entry in the directory beginning with that
letter. Press qCID or pDIR to scroll through the directory.
3.To see other names starting with the letters on the same dialing key, keep
pressing the key. The names appear in alphabetical order.
For example, if you have the names Jennifer, Jessie, Kevin and Linda in
your directory:
• If you press 5 (JKL)
see Jessie.
• If you press 5 (JKL)
• If you press 5 (JKL)
• If you press 5 (JKL)
beginning with 5 or
• If you press 5 (JKL)
once, you see Jennifer. Press qCID and you
twice, you see Kevin.
three times, you see Linda.
four times, you see 5, and then the directory entry
the next closest entry after 5.
five times, you see Jennifer again.
NOTES:
• If there is no name matching the first letter of the key you press, the directory shows a name
matching the following letters of the key.
• If you press a key (0-9) and no name starts with any of the letters on that key, the directory
shows the entry matching the next letter in the directory.
42
Directory
Dial, delete or edit directory entries
To dial, delete or edit a directory entry (name and number), the entry must
be displayed on the screen. Use Review the directory (page 41) or
Search by name (page 42) to show an entry.
Display dial
To dial a displayed number from the directory, press
/�������
SPEAKER.
PHONE/FLASH or
Delete a directory entry
To delete the displayed directory entry, press MUTE/DELETE.
Press MENU/SELECT to confirm. There is a confirmation tone
and the screen shows Contact deleted. You cannot retrieve a
deleted entry.
43
Robert Brown
Delete contact?
Directory
Dial, delete or edit directory entries
Edit a directory entry
1.When a directory entry displays, press MENU/SELECT. The screen shows
EDIT NUMBER along with the phone number to be edited.
Linda Miller
If you only want to edit the name, skip to Step 3.
888-722-7702
2. To edit the number:
• Press the dialing keys to add digits.
• Press qCID or pDIR to move the cursor to the left
EDIT NUMBER
or right.
888-883-2445_
• Press MUTE/DELETE to erase a digit.
• Press and hold MUTE/DELETE to erase all digits.
• Press and hold REDIAL/PAUSE to add a three-second EDIT NAME
dialing pause (a p appears).
Robert Brown_
3.Press MENU/SELECT to move on to the name. The screen
shows EDIT NAME along with the name to be edited.
4.To edit the name:
Robert Brown
• Press the dialing keys to add characters (page 40).
888-883-2445
• Press qCID or pDIR to move the cursor to the left
or right.
• Press MUTE/DELETE to erase a character.
• Press and hold MUTE/DELETE to erase all characters.
• Press TONE to change the next letter to upper or lower case.
5.Press MENU/SELECT to save the entry. There is a confirmation tone and the
screen shows Saved.
44
Directory
Speed dial
The telephone system has nine speed dial locations (2-9,
Robert Brown
0) and a voicemail access location
1 where you can
888-883-2445
store the telephone numbers you wish to dial more quickly.
You can store up to 30 digits in each location. Speed
2
dial assignments can only be selected from the existing
Speed dial location
directory entries. The voicemail access number must be
manually entered. In the directory, speed dial locations are
indicated by their number on the bottom right hand corner of the entry.
Assign a speed dial number
1. When the telephone is idle, press MENU/SELECT.
2. Press qCID or pDIR to scroll to Directory. Press MENU/SELECT.
Answering sys
3. Press qCID or pDIR to scroll to Speed dial. Press MENU/SELECT. >Directory
4. Press qCID or pDIR to choose your desired speed dial
location (0 or 2-9), then press MENU/SELECT. The screen
briefly shows Copy from Directory... and then displays the
directory list.
Add contact
>Speed dial
5. Press qCID or pDIR to scroll to the phone number you
wish to assign to the selected speed dial location.
6. Press MENU/SELECT to save the setting and return to
the previous menu. There is a confirmation tone and the
>2:Robert Brown
screen returns to the speed dial list.
3:<Unassigned>
-OR1. When the telephone is idle, press and hold any dialing keys
(0 or 2-9).
2. Press qCID or pDIR to choose your desired speed dial location (0 or 2-9),
then press MENU/SELECT. The screen briefly shows Copy from Directory...
and then displays the directory list.
3. Press qCID or pDIR to scroll to the phone number you wish to assign to
the selected speed dial location.
4.Press MENU/SELECT to save the setting and return to the previous menu.
There is a confirmation tone and the screen returns to the speed dial list.
45
Directory
Speed dial
Assign your voicemail speed dial number
To assign your voicemail speed dial number to location
1, see page 16.
The voicemail speed dial entry does not show in the bottom right corner.
Reassign a speed dial number
1.When the telephone is idle, press MENU/SELECT.
2. Press qCID or pDIR to scroll to Directory. Press MENU/SELECT.
3. Press qCID or pDIR to scroll to Speed dial. Press
MENU/SELECT.
4.Press qCID or pDIR to choose the location you wish
to reassign, then press MENU/SELECT to show the
directory entry.
5.Press MENU/SELECT again.
6.Scroll to Change SD, and then press MENU/SELECT. The
screen briefly shows Copy from Directory... and then
displays the directory list.
7.Press qCID or pDIR to scroll to the phone number you
wish to reassign to the selected speed dial location.
8.Press MENU/SELECT to save the setting and return to the
speed dial list. There is a confirmation tone.
46
Robert Brown
888-883-2445
2
Copy from
Directory...
Linda Miller
888-722-7702
2
Directory
Speed dial
Delete a speed dial number
1. When the telephone is idle, press MENU/SELECT.
Linda Miller
2. Press qCID or pDIR to scroll to Directory. Press
888-722-7702
MENU/SELECT.
2
3. Press qCID or pDIR to scroll to Speed dial. Press
MENU/SELECT.
Speed dial
4. Press qCID or pDIR to scroll to the location you wish
empty
to delete the speed dial number from, then:
• Press MUTE/DELETE to delete the displayed speed dial
number. There is a confirmation tone and the screen
shows Speed dial empty before returning to the speed
>2:<Unassigned>
dial list.
3:<Unassigned>
-ORi. Press MENU/SELECT to show the directory entry.
ii. Press MENU/SELECT again.
iii. Scroll to Clear SD, and then press MENU/SELECT to delete the
displayed speed dial number. There is a confirmation tone and the
screen shows Speed dial empty before returning to the speed dial list.
Make a call using speed dial
When in idle mode, press and hold the dialing key (0 or 2-9) corresponding
to the assigned location you wish to call.
-OR1. Press MENU/SELECT when in idle mode.
2. Press qCID or pDIR to scroll to Directory, then press MENU/SELECT.
3. Press qCID or pDIR to scroll to Speed dial, then press MENU/SELECT.
4. Press qCID or pDIR to scroll to the desired location (0 or 2-9), and then
press PHONE/FLASH or /�������
SPEAKER.
Check your voicemail using speed dial
When in idle mode, press and hold
1 to dial the voicemail number you
have set. See page 16 to set your voicemail speed dial number.
47
Caller ID
About caller ID
This product supports caller ID services offered by most telephone service
providers. Caller ID allows you to see the name, number, date and time of calls.
The available caller ID information will appear after the first or second ring.
Information about caller ID with call waiting
Caller ID with call waiting lets you see the name and
telephone number of the caller before answering the call,
even while on another call.
It may be necessary to change your telephone service to
use this feature. Contact your telephone service provider if:
• You have both caller ID and call waiting, but as separate
services (you may need to combine these services).
• You have only caller ID service, or only call waiting service.
• You don’t subscribe to caller ID or call waiting services.
There are fees for caller ID services. In addition, services may
not be available in all areas.
CHRISTINE SMITH
888-883-2445
NEW
10:01
AM
10/15
This product can provide information only if both you and
the caller are in areas offering caller ID service and if both
telephone service providers use compatible equipment. The
time and date, along with the call information, are from the
telephone service provider.
Caller ID information may not be available for every incoming call. Callers
may intentionally block their names and/or telephone numbers. You can only
view a maximum of 15 digits of every caller ID log entry. To view caller ID log
entries with numbers between 16 and 24 digits, you must save the entry to
the directory (see page 53).
NOTE: You can use this product with regular caller ID service, or you can use this
product’s other features without subscribing to caller ID or combined caller ID with call
waiting service.
48
Caller ID
Caller ID history
How the caller ID history (caller ID log) works
The telephone stores caller ID information about the last 50 incoming calls
in the telephone base. Entries are stored in reverse chronological order. The
phone deletes the oldest entry when the log is full to make room for new
calls. This information is common to all handsets, so changes made using
any handset are reflected in all other handsets. If you answer a call before
the information appears on the screen, it does not show in the caller ID
history.
NOTE: Each entry may have up to 24 digits for the phone number and 15 characters for
the name.
Missed (new) call indicator
When a handset is in idle mode and has new or missed calls,
its screen shows XX Missed calls.
All new and missed entries are counted as missed calls. Each
time you review a new caller ID log entry (indicated by NEW
on the screen), the number of missed calls decreases by one.
If you do not want to review the missed calls one by one,
but still want to keep them in the caller ID history, you
can press and hold OFF/CANCEL for four seconds when
the handset is idle. You will hear a confirmation tone. All the
entries in the caller ID history become old (reviewed already),
and the missed calls message goes away.
49
HANDSET
1
HANDSET
1
6 Missed calls
10:01AM
10/15
Robert Brown
888-883-2445
NEW
09:30 AM
10/15
Caller ID
Caller ID operation
Memory match
If the incoming telephone number matches the last 7 digits
of a telephone number in your directory, the name
that appears on the screen matches the corresponding name
in your directory.
For example, if Christine Smith calls, her name appears as
Chris if this is how you entered it into your directory.
NOTE: The number shown in the caller ID log will be in the format
sent by the telephone service provider. The telephone service
provider usually delivers ten-digit phone numbers (area code plus
telephone number). If the telephone number of the caller does not
match a number in your directory, the name will appear as it is
delivered by the telephone service provider.
50
Chris
888-883-2445
NEW
10:01
AM
10/15
Caller ID
Caller ID operation
Review the caller ID history
Review the caller ID history to find out who called, to return
the call, or to copy the caller’s name and number into your
directory. Caller ID log empty appears if there are no records
in the caller ID log.
1.When the handset is in idle mode, press qCID to review
the caller ID history in reverse chronological order
starting with the most recent call.
-OR Review the caller ID history by pressing MENU/SELECT.
Press qCID or pDIR to scroll to Caller ID log, then press
MENU/SELECT twice to select Review.
2.Press qCID or pDIR to scroll through the list.
3.Press OFF/CANCEL to exit the caller ID history.
HANDSET
10:01AM
10/15
Directory
>Caller ID log
You hear a double beep when the list reaches the beginning or end of the
caller ID log.
NOTE: Only one handset can review the caller ID history at a time. If another device tries
to enter the directory or caller ID history, it shows Not available at this time.
Caller’s name
CHRISTINE������
SMITH
Time of call
888-883-2445
NEW
10:01
AM
10/15
51
Caller’s number
Appears if it is a new or
missed call.
Date of call
1
6 Missed calls
Caller ID
Caller ID operation
View dialing options
Although the incoming caller ID log entries have ten digits (the area code plus
the seven-digit number), in some areas, you may need to dial only the 7 digits,
1 plus the seven digits, or 1 plus the area code plus the seven digits. You can
change and store the number of digits that you dial in the caller ID log.
While reviewing the caller ID log, press # (pound
key) repeatedly to show different dialing options for
local and long distance numbers before dialing or
saving the telephone number in the directory.
Press 1 repeatedly if you need to add or remove 1
in front of the telephone number before dialing or
saving it in the directory.
When the number is in the correct format for
dialing, press PHONE/FLASH or /�������
SPEAKER to
call the number.
883-2445
1-883-2445
888-883-2445
1-888-883-2445
883-2445
1-883-2445
Press #
Press 1
888-883-2445
1-888-883-2445
To save the number to the directory, see Save a caller ID log entry to the
directory on the next page.
Dial a caller ID log entry
1. When in the caller ID log, press qCID or pDIR to browse.
2. Press PHONE/FLASH or /�������
SPEAKER to dial the displayed entry.
Delete caller ID log entries
To delete an entry:
• Press
MUTE/DELETE
to delete the shown entry.
To delete all entries:
1.Press MENU/SELECT when in idle mode.
2.Press qCID or pDIR to scroll to Caller ID log, then press MENU/SELECT.
3. Press qCID or pDIR to scroll to Del all calls, then press MENU/SELECT.
4.When the screen shows Delete all calls?, press
Review
MENU/SELECT to confirm. There is a confirmation tone
>Del all calls
and the screen returns to the previous menu.
52
Caller ID
Caller ID operation
Save a caller ID log entry to the directory
1. When in the caller ID log, press qCID or pDIR to browse.
2. Press MENU/SELECT to select an entry.
3. When the screen displays EDIT NUMBER, use the dialing keys to edit
the number.
• Press qCID or pDIR to move the cursor to the left or right.
• Press MUTE/DELETE to backspace and erase a digit.
• Press and hold MUTE/DELETE to erase the entire entry.
• Press and hold REDIAL/PAUSE to insert a three-second dialing pause
(a p appears).
4. Press MENU/SELECT to move to the name.
5. When the screen displays EDIT NAME, use the dialing keys (page 40) to
edit the name.
• Press qCID or pDIR to move the cursor to the left or right.
• Press MUTE/DELETE to erase a character.
• Press and hold MUTE/DELETE to erase all characters.
• Press # (pound key) to move the last word to the front. For example,
Johnson Charlie becomes Charlie Johnson when you press
# (pound key).
6.Press MENU/SELECT when done. The screen shows Saved.
NOTES:
• You may need to change how a caller ID number is dialed if the entry does not appear in the
correct format. Caller ID numbers may appear with an area code that is not necessary for local
calls, or without a 1 that is necessary for long distance calls (see View dialing options on
page 52).
• If the caller’s name you received from the telephone service provider is all in capital letters, the
first letter of every word remains a capital letter, while other letters become lower case. However,
the next letter after the prefix “Mac”, “Mc”, “D’”, “C’” or “O’”, is kept as a capital letter. For
example, the “D” in “MacDonald” is kept as a capital letter. Another exception is that “VAN DER”
will be changed to “Van der”.
• If the telephone number from the caller ID information has already been saved in the directory
under a different name, the new name will overwrite the old one.
53
Caller ID
Reasons for missing caller ID information
There are occasions when other information or no information shows for
various reasons:
On-screen message
Reason
PRIVATE NUMBER
The caller prefers not to show the phone number.
PRIVATE NAME
The caller prefers not to show the name.
PRIVATE CALLER
The caller prefers not to show the phone number and name.
UNKNOWN NUMBER
Your telephone service provider cannot determine the
caller’s number.
UNKNOWN NAME
Your telephone service provider cannot determine the
caller’s name.
UNKNOWN CALLER
Your telephone service provider cannot determine the caller’s
name and telephone number.
Calls from other countries may also generate this message.
54
Answering system
Answering system settings
Use the answering system menu of a system handset to set
Play messages
up the announcement message, turn on or off the answering >Answering sys
system or message alert tone, activate call screening, or
change the number of rings, remote access code or message
recording time. If you turn off the answering system and
you change any setting in the answering system setup menu, the answering
system automatically turns on again.
1.When the handset is in idle mode, press MENU/SELECT to enter the
main menu.
2.Press qCID or pDIR to scroll to Answering sys, then press MENU/SELECT.
Announcement
Your outgoing announcement plays when calls are answered by the
answering system.
The telephone has a default outgoing announcement, “Hello. Please leave a
message after the tone.” You can use this announcement, or record your own.
You can record an announcement up to 90 seconds. The system does not
record any announcement shorter than two seconds.
To play your current outgoing announcement:
1.When the handset is in idle mode, press MENU/SELECT to
enter the main menu.
2.Press qCID or pDIR to scroll to Answering sys, then press
MENU/SELECT.
3. Press MENU/SELECT again to select Announcement.
4.Press qCID or pDIR to scroll to Play annc, then press
MENU/SELECT.
55
>Announcement
Delete all old
Record annc
>Play annc
Answering system
Answering system settings
To record a new outgoing announcement:
1.When the handset is in idle mode, press MENU/SELECT to enter the
main menu.
2.Press qCID or pDIR to scroll to Answering sys, then press MENU/SELECT.
3. Press MENU/SELECT again to select Announcement.
>Record annc
4.Press MENU/SELECT to select Record annc. The system
Play annc
announces, “Record after the tone. Press 5 when you are
done.”
5.Speak towards the handset to record your announcement.
Press 5 to end recording. Your recorded announcement plays.
To listen to the recorded announcement again, scroll to Play annc and press
MENU/SELECT.
To reset your outgoing announcement:
1.When the handset is in idle mode, press MENU/SELECT to enter the main menu.
2.Press qCID or pDIR to scroll to Answering sys, then press MENU/SELECT.
3.Press MENU/SELECT again to select Announcement.
4.Press qCID or pDIR to scroll to Reset annc, then press MENU/SELECT.
The screen shows Reset to default annc? Press MENU/SELECT again to
confirm. The screen shows Annc. reset to default before returning to the
previous menu.
-OR Press qCID or pDIR to scroll to Play annc, then press MENU/SELECT.
While the announcement is playing, press MUTE/DELETE to delete the
announcement. The system announces “Announcement deleted” and the
screen shows Annc. Deleted before returning to the previous menu.
When your announcement is deleted, the system answers calls with the
default announcement described on page 55. You cannot delete the default
announcement.
56
Answering system
Answering system settings
Answer on/off
By default, the answering system is on and ready to record messages. You
can turn the answering system off, but if you do so, the answering system
does not answer calls and record incoming messages.
To turn the answering system on or off:
Using a cordless handset:
1.When the handset is in idle mode, press MENU/SELECT to
enter the main menu.
2.Press qCID or pDIR to scroll to Answering sys, then
press MENU/SELECT.
3. Press qCID or pDIR to scroll to Answer ON/OFF, then
press MENU/SELECT.
4.Press qCID or pDIR to highlight On or Off, then
press MENU/SELECT to save the setting. You hear a
confirmation tone.
When the answering system is on, the handset shows
ANS ON.
Play messages
>Answering sys
Record memo
>Answer ON/OFF
ANSWER ON/OFF
>On
Using the telephone base:
• Press /ANSWER ON/OFF to turn the answering
system on or off. If the answering system is turned on,
it announces, “Calls will be answered.” If the answering
system is turned off, it announces, “Calls will not be
answered.”
NOTE: If the answering system is off and there is an incoming call, the system answers
after ten rings and announces, “Please enter your remote access code.” For more
information about remote access, see page 71.
57
Answering system
Answering system settings
Call screening
Use this feature to choose whether incoming messages can be heard over
the speaker when they are being recorded. If you turn call screening on, you
hear the incoming message. While monitoring an incoming message, you can
answer the call by pressing PHONE/FLASH on the handset.
To change the setting:
1.When the handset is in idle mode, press MENU/SELECT
to enter the main menu.
2.Press qCID or pDIR to scroll to Answering sys, then
press MENU/SELECT.
3. Press qCID or pDIR to scroll to Ans sys setup, then
press MENU/SELECT.
4.Press MENU/SELECT to select Call screening.
5.Press qCID or pDIR to choose On or Off.
6. Press MENU/SELECT to save the setting. You hear a
confirmation tone.
Answer ON/OFF
>Ans sys setup
>Call
screening
# of rings
CALL SCREENING
>On
NOTE: For more information on call screening, see page 64.
Number of rings
You can set the answering system to answer an incoming call after two, three,
four, five or six rings. You can also select toll saver. If toll saver is selected, the
answering system answers a call after two rings when you have new messages,
and after four rings when there are no new messages. This feature allows you
to check for new messages and avoid paying long distance charges when
calling from out of your local area. By default, the answering system answers
an incoming call after four rings.
To set the number of rings:
1. When the handset is in idle mode, press MENU/SELECT to enter the main
menu.
2. Press qCID or pDIR to scroll to Answering sys, then press MENU/SELECT.
3. Press qCID or pDIR to scroll to Ans sys setup, then press MENU/SELECT.
58
Answering system
Answering system settings
4.Press qCID or pDIR to scroll to # of rings, then press
MENU/SELECT.
5. Press qCID or pDIR to choose among 2, 3, 4, 5, 6 or
Toll saver.
6.Press MENU/SELECT to save the setting. You hear a
confirmation tone.
Call screening
># of rings
# OF RINGS
>4
NOTES:
• If you subscribe to voicemail service through your telephone service provider,
see Answering system and voicemail indicators on page 62.
• If you set the number of rings for the answering system as two or three rings, the caller ID
announce feature may not have enough time to announce the caller’s full information.
Remote access code
To access your answering system remotely from any touch-tone phone, you
need to enter a two-digit number (00-99). By default, the remote access code
is 19.
To change the remote access code:
1.When the handset is in idle mode, press MENU/SELECT to
enter the main menu.
2.Press qCID or pDIR to scroll to Answering sys, then
press MENU/SELECT.
3. Press qCID or pDIR to scroll to Ans sys setup, then
press MENU/SELECT.
4.Press qCID or pDIR to scroll to Remote code, then press
MENU/SELECT.
5.Use the dialing keys to enter a two-digit number. Press
MUTE/DELETE to backspace and delete a digit.
6. Press MENU/SELECT to save the setting. You hear a
confirmation tone.
59
Play messages
>Answering sys
Answer ON/OFF
>Ans sys setup
REMOTE CODE
19
Answering system
Answering system settings
Message alert tone
When the message alert tone is set to On, and there is at least one new
message, the telephone base beeps every ten seconds. By default, the
message alert tone is set to off.
There is no audible alert at the handset.
To change the setting:
1.When the handset is in idle mode, press MENU/SELECT to
Remote code
enter the main menu.
>Msg alert tone
2.Press qCID or pDIR to scroll to Answering sys, then
press MENU/SELECT.
3. Press qCID or pDIR to scroll to Ans sys setup, then
press MENU/SELECT.
MSG ALERT TONE
>On
4.Press qCID or pDIR to scroll to Msg alert tone, then
press MENU/SELECT.
5.Press qCID or pDIR to choose On or Off.
6. Press MENU/SELECT to save the setting. You hear a confirmation tone.
NOTES:
• The message alert tone beeps only if all the following conditions are met:
- Answering system is on.
- Message alert tone setting is on.
- There are new messages.
• To temporarily turn off the message alert tone, see page 65.
60
Answering system
Answering system settings
Message recording time
You can set the recording time allowed for incoming messages. The message
length is three minutes by default.
To change the setting:
1.When the handset is in idle mode, press MENU/SELECT to
Msg alert tone
enter the main menu.
>Recording time
2.Press qCID or pDIR to scroll to Answering sys, then
press MENU/SELECT.
3. Press qCID or pDIR to scroll to Ans sys setup, then
RECORDING TIME
press MENU/SELECT.
>3 minutes
4.Press qCID or pDIR to scroll to Recording time, then
press MENU/SELECT.
5. Press qCID or pDIR to choose 3 minutes, 2 minutes
or 1 minute, then press MENU/SELECT to save the setting. You hear a
confirmation tone.
61
Answering system
About the answering system
Answering system and voicemail indicators
Your telephone has separate indicators for two different types of voice
messages: those left on its built-in digital answering system and those
left at your telephone service provider’s voicemail (fees may apply). Your
telephone’s built-in digital answering system messages and voicemail
messages are separate. Each alerts you to new messages differently.
• If
and XX New messages show on the handset
and the message window, there are new messages in
the built-in answering system. To listen to messages
recorded on your digital answering system, press
/PLAY/STOP on the telephone base (page 66).
• If
and New voicemail display on the handset,
your telephone service provider is indicating that
it has new voicemail for you. To listen to your
voicemail, dial an access number provided by your
telephone service provider, followed by a security
code or PIN.
HANDSET
1
1 New message
ANS ON
10:01AM
10/15
Some telephone service providers bundle or combine multiple services
like voicemail and call waiting, so you may not be aware that you have
voicemail. To check what services you have and how to access them,
contact your telephone service provider.
To use your voicemail service rather than the answering system, turn off the
answering system. To use the answering system rather than your voicemail
service, contact your telephone service provider to deactivate your
voicemail service.
NOTE: After reviewing all new messages, the number of old messages appears on the
message counter.
62
Answering system
About the answering system
Using the answering machine and voicemail together
You can also use your telephone answering system and voicemail together
by setting your built-in answering system to answer before voicemail
answers, as described below. To learn how to program your voicemail
settings, contact your telephone service provider. If you are on a call, or the
answering system is busy recording a message and you receive another call,
the second caller can leave a voicemail message.
Set your answering system to answer calls at least two rings earlier than
your voicemail is set to answer. For example, if your voicemail answers
after six rings, set your answering system to answer after four rings.
Some voicemail providers may program the delay before answering calls
in seconds instead of rings. In this case, allow six seconds per ring when
determining the appropriate setting.
Message capacity
The answering system can record up to 99 messages, depending on the
length of each message. Individual messages can be up to three minutes,
and the maximum recording time is approximately 14 minutes. The actual
recording time depends on individual message characteristics. Messages
remain available for replay until you delete them.
When there are new messages (including memos) on the answering system,
the number of messages stored shows in the message counter.
If the answering system has less than three minutes of recording time
left, it announces, “Less than three minutes to record,” before message
playback at the handset or the telephone base. Rec mem low displays on
the device screen in idle mode. When you turn on the answering system at
the telephone base, it announces, “Calls will be answered. Less than three
minutes to record.”
If the memory is full, the answering system announces, “Memory is full,”
before message playback. The device screen displays Rec mem full in idle
mode. Once the memory is full, you cannot turn the answering system back
on if it has been turned off, nor can you record new messages until old
ones have been deleted. Memory full displays if you want to turn on the
answering system on the handset but there is no memory.
63
Answering system
About the answering system
Voice prompts
The system provides voice prompts to guide you through the setup procedures
at the telephone base, message playback, remote access and recording
outgoing announcements.
Call screening
To screen a call at the telephone base:
If the answering system and call screening are on (see Call screening on
page 58), the announcement and the incoming message broadcast at the
telephone base when a call is answered by the answering system.
Options while a message is being recorded:
• Press pVOL+ or qVOL- on the telephone base to adjust the call
screening volume.
• Press
/PLAY/STOP to temporarily silence the call screening.
• Press
/PLAY/STOP to temporarily turn on the call screening if call
screening is set to off.
To screen a call at the handset:
If the answering system is on, you can hear the announcement and the
incoming message with the handset when a call is answered by the answering
system. While a message is being recorded, the handset shows
To screen call, press [select]. Press MENU/SELECT to screen the call.
Options while a message is being recorded:
• Press qCID/VOLUME or pDIR/VOLUME on the handset to adjust the call
screening volume.
• Press OFF/CANCEL to temporarily silence the call screening.
• Press MENU/SELECT to temporarily turn on the call screening if call
screening is set to off.
• Press /�������
SPEAKER to broadcast the announcement and the incoming
message through the speakerphone. Press again to turn off the speakerphone.
64
Answering system
About the answering system
Call intercept
While screening a call, you can stop recording and speak to the caller by pressing
PHONE/FLASH.
Base ringer
Press pVOL+ or qVOL- on the telephone base to adjust the ringer volume
when the telephone is not in use.
You hear a sample of the ringer while adjusting the volume. The telephone
base announces, “Base ringer is off,” when you set the volume to 0.
Temporarily turning off the message alert tone
If the message alert tone is turned on, the telephone base beeps every
ten seconds when there are new messages. Pressing any telephone base
key (except /HANDSET LOCATOR) temporarily silences the message
alert tone.
If you press X/DELETE when in idle mode to temporarily turn off the
message alert tone, there is a voice prompt directing you to press X/DELETE
again to delete all old messages. The message alert tone is temporarily off.
Only press X/DELETE a second time if you wish to erase all old messages in
your answering system.
The message alert tone resumes when you receive another message.
65
Answering system
Message playback
If you have new messages, you hear only the new messages in chronological
order. If there are no new messages, the system plays back all the messages
(in chronological order). If there are both new and old messages, you have
the option of playing the new or old messages.
When playback begins, the total number of messages is announced. Before
each message, you hear the day and time of the recording. If the date and
time are not set, you hear, “Time and date not set,” before playback. After
the last message, you hear, “End of messages.” If the recording time is less
than three minutes, you hear, “Less than three minutes to record” before
playback (see Message capacity on page 63).
To listen to messages at the telephone base:
Press
/PLAY/STOP on the telephone base to listen to the messages. The
system announces the number of messages, then begins playback. Press
/PLAY/STOP again to end the message playback.
To listen to messages on a cordless handset:
1.When the handset is in idle mode, press MENU/SELECT to
enter the main menu.
2.Press MENU/SELECT again to select Play messages.
• If there are new and old messages, press qCID or pDIR
to select Play new msgs or Play old msgs, then press
MENU/SELECT.
• If there are only new or only old messages, they will
play automatically.
The system announces the number of messages, then
begins playback. The message sequence is shown on the
handset. If there are no recorded messages, the handset
shows No messages and you hear, “You have no message.”
>Play new msgs
Play old msgs
ANS ON
You have:
3 New messages
ANS ON
Charlie Johnson
4-Repeat 6-Skip
ANS ON
NEW
10:01AM
66
MSG#
1/3
Answering system
Message playback
Options during playback
When a message is playing, you can adjust the playback volume, skip, repeat,
pause or delete the message.
When messages are playing on the telephone base:
• Press pVOL+ or qVOL- to adjust the message playback volume.
• Press /SKIP to skip to the next message.
• Press /REPEAT to repeat the message. Press twice to hear the
previous message.
• Press X/DELETE to delete the message.
• Press
/PLAY/STOP to stop the playback.
When messages are playing on the handset:
• Press qCID/VOLUME or pDIR/VOLUME to adjust the message
playback volume.
• Press EQ
to adjust the message playback audio quality.
• Press 6 to skip to the next message.
• Press 4 to repeat the message. Press twice to hear the previous message.
• Press MUTE/DELETE to delete the message.
• Press 5 or OFF/CANCEL to stop the playback.
• Press /�������
SPEAKER to switch between speakerphone mode and
handset mode.
• Press PHONE/FLASH to stop playback. The screen shows Call back?,
then press MENU/SELECT, PHONE/FLASH, or /��������
SPEAKER to call back
the caller if the caller’s number is available. If the dialing format used is
not correct, then use the following option to choose the correct dialing
format before calling back the caller.
• Press MENU/SELECT to pause playback and show the caller ID information
if available. From here, you can press OFF/CANCEL to resume playback,
or press # (pound key) repeatedly to show the desired dialing option
(page 52), then press MENU/SELECT, PHONE/FLASH, or /�������
SPEAKER to
call back the caller. If you do not call back within ten seconds, message
playback resumes automatically.
NOTE: The equalizer stays on the same settings until you change it by pressing EQ .
67
Answering system
Message playback
Delete all old messages
You can only delete old (reviewed) messages. You cannot delete new messages
until you review them. You cannot retrieve deleted messages.
To delete all old messages on the telephone base:
1.When the telephone is idle, press X/DELETE. The system announces, “To
delete all old messages, press DELETE again.”
2.Press X/DELETE again. The system announces, “All old messages deleted.”
To delete all old messages on the handset:
1.Press MENU/SELECT when in idle mode to enter the
main menu.
2.Press qCID or pDIR to scroll to Answering sys. Press
MENU/SELECT.
3. Press qCID or pDIR to highlight Delete all old, then
press MENU/SELECT. The screen shows
Delete all old messages?
4.Press MENU/SELECT again to confirm. The screen
displays Deleting... and then All old msgs deleted! There
is a confirmation tone.
68
Announcement
>Delete all old
Delete all
old messages?
Deleting...
Answering system
Recording and playing memos
Memos are your own recorded messages used as reminders for yourself or
others using the same answering system. Play and delete them in the same
way as incoming messages.
Record a memo
1.When the handset is in idle mode, press MENU/SELECT to
enter the main menu.
2.Press qCID or pDIR to scroll to Answering sys. Press
MENU/SELECT.
3. Press qCID or pDIR to highlight Record memo, then press
MENU/SELECT. The system announces, “Record after the
tone. Press 5 when you are done.” You can record a memo
for up to four minutes.
4.Speak towards the handset to record a memo.
5.Press 5 to stop recording. The system announces,
“Recorded.” The system does not save memos shorter than
two seconds.
Play messages
>Answering sys
Delete all old
>Record memo
RECORD MEMO...
5-Stop
Play back a memo
Play memos the same way as messages. See Message playback on page 66.
69
Answering system
Base message counter displays
The base message counter shows the total number of answering system
messages. See the following table for other message counter displays.
Message counter displays
0
0
(flashing)
1-99
1-99
(flashing)
1-99 & F
(alternating)
--
No messages.
You need to set the clock (page 13).
Total number of old messages and memos, or message
number currently playing during old message playback.
Total number of messages and memos. The number
flashes when there are new or missed messages.
After a power failure, the number in the message counter
flashes to indicate that you need to set the clock.
Memory is full. You must delete some messages before
recording new messages.
The system is answering a call, recording a message or
memo, or is being reached remotely.
The telephone line is in use.
0-6
Shows for two seconds while adjusting the telephone
base ringer volume.
1-8
Shows for two seconds while adjusting the telephone
base speaker volume.
70
Answering system
Remote access
You can reach your answering system remotely by dialing your home
telephone number from any touch-tone telephone.
To remotely reach your answering system:
1.Dial your telephone number from any touch-tone telephone.
2.When the system answers, enter the two-digit remote access code (19 is
the default code. See page 59 to change it).
• The system automatically announces the number of new or old
messages (if any), and then begins to play them.
3.You can also enter the following remote commands:
Remote
commands
Actions
1
Press to listen to all messages.
2
Press to listen to new messages only.
3
Press to delete the current message
(during playback).
33
Press twice to delete all old messages.
4
Press to repeat the current message
(during playback).
5
Press to stop any operation (including recording).
*5
6
Press to listen to a list of remote commands.
*7
Press to record a new announcement.
8
Press to end remote access
(the call will be terminated).
0
Press to turn the answering system on or off.
Press to skip to the next message (during playback).
4.Hang up or press 8 to end the calls.
71
Answering system
Remote access
Cut out and carry the remote access wallet card at the back of this user’s
manual for quick reference.
NOTES:
• If you do not enter a valid remote access code, the system answers the call automatically.
• If you pause for more than four seconds during remote access, you hear a help menu listing all
features and commands. If there is no command for another 20 seconds, the call ends
automatically.
• If the memory is full, the answering system answers after ten rings and announces, “Memory is
full. Enter the remote access code.” Enter your remote access code to access the messages and
announcements.
72
Appendix
Adding and registering handsets/headsets
Your telephone can support up to 12 DECT 6.0 cordless handsets (AT&T model
CL80113, sold separately) or up to ten cordless handsets and two cordless
headsets (sold separately). Visit www.telephones.att.com/headsets
for a list of compatible DECT 6.0 cordless headsets. Each new handset or
headset must be registered to the telephone base before use. You must
register each handset or headset separately.
To register a cordless headset to this telephone system, please refer to the
user’s manual of the cordless headset for more details. To register a cordless
handset, see below.
The handsets provided within your product box are already registered as
HANDSET 1, and so forth. Additional handsets are assigned numbers in the
sequential order they are registered (up to HANDSET 12).
Register a handset to the telephone base
1. Before you begin registration, make sure the handset is out
of the telephone base or charger and shows To register HS,
see manual.
2. Put the handset you wish to register on the telephone
base cradle.
3.The handset shows Registering... Please wait and the
IN USE light on the telephone base turns on. HANDSET
X Registered appears on the handset screen (�HANDSET
represents the handset name, X represents the handset
number). The handset beeps and the IN USE light turns off.
The handset is now registered with the telephone base.
For registration, put the handset on the
telephone base, not the handset charger.
73
To register HS,
see manual.
Registering...
Please wait
HANDSET X
Registered
Appendix
Adding and registering handsets/headsets
If registration fails, the system will automatically try to register again. If
registration fails after the third try, Registration failed appears on the screen
for a few seconds, and then To register HS, see manual. This may take up to
five minutes to occur. Please start again from Step 1.
NOTE: You cannot register a handset if any other system handset is in use.
74
Appendix
Deregistering handsets
You may need to deregister your handsets if:
• You have 12 registered handsets and need to replace a handset.
-OR• You wish to change the designated handset number of your
registered handsets.
You must first deregister ALL handsets, and then register each handset you
wish to use again, one at a time.
Please read carefully through all the instructions on this page before
beginning the deregistration process.
Deregister all handsets from the telephone base
1.Make sure that all handsets are out of the telephone base and chargers
before you begin deregistration.
2.Press and hold /HANDSET LOCATOR on the
telephone base for about ten seconds (until the
IN USE light starts to flash). Release
/HANDSET LOCATOR.
3.Immediately press /HANDSET LOCATOR while the
IN USE light is still flashing. (If the light stops
flashing, start again with Step 1.)
4.It takes up to ten seconds to complete the deregistration process. Before
registering the handset again, wait for the cordless handset screen to
display To register HS, see manual.
5.To register the handset(s) to the telephone base again, follow the
registration instructions on pages 73-74.
NOTES:
• If the deregistration process fails, you may need to reset the system and try again. To reset,
unplug the power from the telephone base and plug it back in.
• You cannot deregister the handsets if any other system handset is in use.
• Even if the battery is depleted, you can still deregister the handsets by following the steps
mentioned above. After the handset is charged for at least ten minutes, the screen shows
To register HS, see manual.
75
Appendix
Alert tones and lights
Handset screen icons
Battery status - battery is charging (animated display).
Battery status - low battery (flashing); place the handset
in telephone base or charger to recharge.
Speakerphone - the speakerphone is in use.
Ringer off - the handset ringer is off.
New voicemail - you have new voicemail from your
telephone service provider.
ANS ON
Answering system on - the answering system is turned
on to answer calls.
Message - new message in the built-in answering system.
NEW
New caller ID log - new and missed calls.
MUTE
MUTE - the handset microphone is off.
MSG #
1/2
Message counter - number of message playing/total
number of messages.
76
MUTE
NEW
10:01AM
ANS ON
MSG#
1/3
Appendix
Alert tones and lights
Handset alert tones
One short beep
Tone of each key press, if key tone is turned on.
One long beep
Indication to begin recording a message, memo or announcement.
You are pressing qCID or pDIR on a cordless handset when the
volume is already at its highest or lowest setting.
Two short beeps
-ORCall waiting tone.
-ORError tone.
Confirmation tone
(three rising tones)
The system has completed the command successfully.
The other party has ended your intercom call.
Four beeps
-ORThe handset has gone out of range from the base during a call.
Four short beeps
Low battery warning.
Telephone base alert tones
One long beep
Indicates the start of message recording during call screening or
the end of a message playback session.
Four short beeps
Registration failure tone.
Beeps every
ten seconds
Message alert.
Fast ringer tone
You are setting the ringer volume by pressing the pVOL+ or
qVOL- key on the telephone base.
77
Appendix
Alert tones and lights
Lights
IN USE
• On when the handset
is in use, or when the
answering system is
answering an incoming
call.
• On when a handset is
being registered.
• Flashes quickly when
there is an incoming
call or when handsets
are being deregistered.
• Flashes when another
telephone is in use on
the same line.
/ANSWER ON
On when the
answering system
is on.
Extra large display
CHARGE light
On when the
handset is charging
in the telephone
base or charger.
Big lighted buttons
/�������
SPEAKER
On when the
speakerphone is on.
78
Appendix
Screen display messages
Screen messages
Call
transferred
You have transferred an outside call to another handset.
Caller ID log
empty
There are no entries in the caller ID history.
Calling
HANDSET X (for systems
with 3 or more handsets)
The handset is calling another handset (for intercom calls).
The handset is transferring an outside call to another handset.
Calling other
handset (for systems
with 2 handsets)
The handset is calling the other handset (for intercom calls).
The handset is transferring an outside call to the other handset.
CID Annc ON/OFF
on all HS and BS
The caller ID announce features has been turned on or off on
all handsets and the telephone base.
Contact deleted
A directory entry is deleted.
Directory empty
There are no directory entries.
Directory full
The directory is full. You cannot save any new entries unless
you delete some current entries.
Ended
You have just ended a call.
HANDSET X
is calling (for
systems with 3 or more
handsets)
Another system handset is calling.
Incoming call
There is a call coming in.
Intercom
The handset is on an intercom call.
Intercom ended
The intercom call has just ended.
INTERCOM TO: (for
systems with 3 or more
handsets)
You have started the intercom process, and need to enter the
number of the handset you wish to call.
Line in use
An extension phone, or one of the devices is in use.
Low battery
The battery is low. You should charge the battery.
Microphone ON
Mute is off so the other party can hear your voice.
Muted
The microphone is off. The other party cannot hear you.
79
Appendix
Screen display messages
Screen messages
New voicemail
There are new voicemail messages from your telephone
service provider.
No answer. Try
again
The device(s) you are trying to transfer a call to is out of range,
off hook, or has no power.
No battery
The handset in the charger has no battery installed.
No caller info
The caller information is unavailable.
No Incoming PTT
The incoming PTT function is turned off. The handset will not
receive PTT calls.
No line
There is no telephone line connection.
Not available
at this time
Someone else is already using the directory or caller ID history.
Number already
saved
The telephone number you have entered is already in the
directory.
Out of range OR
No pwr at base
The telephone base has lost power, or the handset is out
of range.
** Paging **
The cordless handset is paged by the telephone base.
Phone
The handset is on a call.
Place in charger
The battery is very low. The handset should be charged.
Quiet mode on
QUIET mode is on.
Quiet mode is off
QUIET mode is turned off.
Rec mem full
The system recording time is full.
Rec mem low
The system recording time is low.
Registering...
Please wait
The handset is registering to the telephone base.
Registration failed
The handset registration is not successful.
Ringer off
The ringer is turned off.
Ringer muted
The ringer is off temporarily while the device is ringing.
Saved
An entry has been successfully saved in the directory.
Speaker
The handset or telephone base speakerphone is in use.
80
Appendix
Screen display messages
Screen messages
TRANSFER TO: (for
systems with 3 or more
handsets)
You have started transferring a call, and need to enter the
desired device number or choose all devices.
To register HS,
see manual.
Screen display before handset registration.
To screen call,
press [SELECT]
Press MENU/SELECT to activate call screening.
Unable to call.
Try again
You try to join a call when there are already four handsets on that call.
XX Missed calls
There are new calls in the caller ID history.
XX New messages
There are new messages in the answering system.
You try to make an outside call when another device is
transferring a call with the intercom feature.
81
Appendix
Troubleshooting
If you have difficulty with your phone, please try the following suggestions.
For Customer Service, visit our website at www.telephones.att.com or
call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
My telephone doesn’t work at all.
• Make sure the power cord is securely plugged in.
• Make sure you plug the battery connector securely into the cordless handset.
• Make sure you plug the telephone line cord securely and firmly into the
telephone base and the telephone wall jack.
• Charge the battery in the cordless handset for at least ten hours. For
optimum daily performance, return the cordless handset to the telephone
base or charger when not in use.
• If the battery is depleted, it may take approximately 30 minutes to charge
the handset before it shows Low battery. See page 7 for details.
• Reset the telephone base. Unplug the electrical power. Wait for
approximately 15 seconds, then plug it back in. Allow up to one minute for
the cordless handset and telephone base to reset.
• You may need to purchase a new battery. Please refer to
Battery installation and charging in this user’s manual on pages 7-8.
The display shows No line. I cannot get a dial tone.
• Try all the suggestions, as mentioned above.
• If the previous suggestions do not work, disconnect the telephone line
cord from your telephone and connect the telephone line cord to
another telephone.
• If there is no dial tone on that other telephone either, your telephone line
cord may be defective. Install a new telephone line cord.
• If changing the telephone line cord does not help, the wall jack (or the
wiring to this wall jack) may be defective. Try using a different wall jack
in your home to connect your CL82113/CL82213/CL82263/CL82313/
CL82363/CL82413/CL82463/CL82513 telephone, or contact your
telephone service provider (charges may apply).
82
Appendix
Troubleshooting
I cannot dial out.
• Try all the suggestions, as mentioned above.
• Make sure you have a dial tone before dialing. The cordless handset may
take a second or two to find the telephone base and produce a dial tone.
This is normal. Wait an extra second before dialing.
• Eliminate any background noise. Noise from a television, radio or other
appliances may cause the phone to not dial out properly. If you cannot
eliminate the background noise, first try muting the cordless handset
before dialing, or dialing from another room with less background noise.
• If other phones in your home are having the same problem, contact your
telephone service provider (charges may apply).
My cordless handset isn’t performing normally.
• Make sure you plug the power cord securely into the telephone base. Plug the
power adapter into a different working electrical outlet without a wall switch.
• Move the cordless handset closer to the telephone base. You may have
moved out of range.
• Reset the telephone base. Unplug the electrical power. Wait for 15
seconds, then plug it back in. Allow up to one minute for the cordless
handset and telephone base to reset.
• Other electronic products such as HAM radios and other DECT phones, can
cause interference with your cordless phone. Try installing your phone as
far away as possible from these types of electronic devices.
Out of range OR No pwr at base appears on my cordless handset.
• Ensure you plug the telephone base in properly and the power is on.
• Place the cordless handset in the telephone base for one minute to allow
the cordless handset and base to synchronize.
• Move the cordless handset closer to the telephone base. You may have
moved out of range.
• Reset the telephone base. Unplug the electrical power. Wait for 15
seconds, then plug it back in. Allow up to one minute for the cordless
handset and telephone base to reset.
• Other electronic products such as HAM radios and other DECT phones, can
cause interference with your cordless phone. Try installing your phone as
far away as possible from these types of electronic devices.
83
Appendix
Troubleshooting
The batteries do not hold a charge.
• If the cordless handset is in the telephone base or charger and the charge
light is not on, refer to The charge light is off (page 86).
• Charge the battery in the cordless handset for at least ten hours. For
optimum daily performance, return the cordless handset to the telephone
base or charger when not in use.
• If the battery is depleted, it may take approximately 30 minutes to charge
the handset before it shows Low battery. Refer to the table on page 7
for details.
• You may need to purchase a new battery. Please refer to
Battery installation and charging in this user’s manual on pages 7-8.
I get noise, static, or weak signals even when I’m near the telephone base.
• If you subscribe to high-speed Internet service (DSL - digital subscriber
line) through your telephone line, you must install a DSL filter between
the telephone line cord and the telephone wall jack (page 6). The filter
prevents noise and caller ID problems as a result of DSL interference.
Please contact your DSL service provider for more information about
DSL filters.
• You may be able to improve the performance of your cordless phone
by installing your new telephone base as far as possible from any other
existing cordless telephone system that may already be installed.
• Other electronic products such as HAM radios and other DECT phones, can
cause interference with your cordless phone. Try installing your phone as
far away as possible from these types of electronic devices.
• Do not install this phone near a microwave oven or on the same electrical
outlet. You may experience decreased performance while the microwave
oven is operating.
• If you plug your phone in with a modem or a surge protector, plug the
phone (or modem/surge protector) into a different location. If this does
not solve the problem, relocate your phone or modem farther apart from
one another, or use a different surge protector.
• Move your phone to a higher location. The phone may have better
reception in a high area.
• If other phones in your home are having the same problem, contact your
telephone service provider (charges may apply).
84
Appendix
Troubleshooting
I experience poor sound quality when using the handset speakerphone.
• For increased sound quality while using the handset speakerphone, place
the handset on a flat surface with the dial pad facing up.
I hear other calls while using my phone.
• Disconnect the telephone base from the telephone jack, and plug in a
different telephone. If you still hear other calls, call your telephone
service provider.
My cordless handset does not ring when I receive a call.
• Make sure that the ringer is not off. Refer to Ringer volume on page 12 in
this user’s manual.
• Make sure you plug in the telephone line cord securely into the telephone
base and the telephone jack. Make sure you plug in the power cord securely.
• The cordless handset may be too far from the telephone base.
• Charge the battery in the cordless handset for at least ten hours. For
optimum daily performance, return the cordless handset to the telephone
base or charger when not in use.
• You may have too many extension phones on your telephone line to
allow all of them to ring simultaneously. Try unplugging some of the
other phones.
• The layout of your home or office may be limiting the operating range. Try
moving the telephone base to another location, preferably to a
higher location.
• If other phones in your home are having the same problem, contact your
telephone service provider (charges may apply).
• Test a working phone at the phone jack. If another phone has the same
problem, contact your telephone service provider (charges may apply).
• Other electronic products can cause interference with your cordless
phone. Try installing your phone as far away as possible from electronic
devices such as television sets, VCRs, or other cordless telephones.
• Remove the battery. Install the battery again and place the cordless
handset into the telephone base. Wait for the cordless handset to
reestablish its connection with the telephone base. Allow up to one minute
for this to take place.
• Your line cord may be defective. Try installing a new line cord.
85
Appendix
Troubleshooting
My calls cut in and out while I’m using my cordless handset.
• Other electronic products such as HAM radios and other DECT phones, can
cause interference with your cordless phone. Try installing your phone as
far away as possible from these types of electronic devices.
• Do not install this phone near a microwave oven or on the same electrical
outlet. You may experience decreased performance while the microwave
oven is operating.
• If you plug your phone in with a modem or surge protector, plug the
phone (or modem/surge protector) into a different location. If this does
not solve the problem, relocate your phone or modem farther apart from
one another, or use a different surge protector.
• Move your telephone base to a higher location. The phone may have
better reception when installed in a high area.
• If other phones in your home are having the same problem, contact your
telephone service provider (charges may apply).
The charge light is off.
• Make sure you plug the power and line cords in correctly and securely.
• Unplug the electrical power. Wait for 15 seconds, then plug it back in.
Allow up to one minute for the cordless handset and telephone base
to reset.
• Clean the cordless handset, charger and telephone base charging contacts
each month with a pencil eraser or cloth.
• The battery may not be connected to the handset or is missing completely.
Ensure that the battery is installed properly.
86
Appendix
Troubleshooting
My caller ID isn’t working.
• Caller ID is a subscription service. You must subscribe to this service from
your telephone service provider for this feature to work on your phone.
• The caller may be calling from an area that supports caller ID.
• Both your and your caller’s telephone service providers must use caller ID
compatible equipment.
• If you subscribe to high-speed Internet service (DSL - digital subscriber
line) through your telephone line, you must install a DSL filter between
the telephone line cord and the telephone wall jack (page 6). The filter
prevents noise and caller ID problems resulting from DSL interference.
Please contact your DSL service provider for more information about
DSL filters.
System does not receive caller ID when on a call.
• Make sure you subscribe to caller ID with call waiting features from your
telephone service provider. Caller ID features works only if both you and
the caller are in areas offering caller ID service, and if both telephone
service providers use compatible equipment.
Incomplete messages.
• If a caller leaves a very long message, part of it may be lost when the
system disconnects the call after the maximum recording time you have set.
• If the caller pauses for longer than seven seconds, the system stops
recording and disconnects the call.
• If the system’s memory becomes full during a message, the system stops
recording and disconnects the call.
• If the caller’s voice is very soft, the system may stop recording and
disconnect the call.
Difficulty hearing messages.
• Press pVOL+ to increase the telephone base speaker volume.
• Press pDIR/VOLUME to adjust the message playback volume on
a handset.
87
Appendix
Troubleshooting
System does not answer after the correct number of rings.
• Make sure that the answering system is on. ANS ON should show on
the handset and the /ANSWER ON/OFF light on the telephone base
should be on.
• If toll saver is activated, the number of rings changes to two when you
have new messages stored (pages 58).
• If the memory is full or the system is off, the system will answer after
ten rings.
• In some cases, the answering system is affected by the ringing system
used by your telephone service provider.
• If you subscribe to voicemail service, change the number of rings so
that your answering system answers before your voicemail (pages 58). To
determine how many rings activate your voicemail, contact your telephone
service provider.
• If there is a fax machine connected to the same telephone line, try
disconnecting the fax machine. If that solves the problem, consult your
fax machine documentation for information on compatibility with
answering systems.
System does not respond to remote commands.
• Make sure to enter your remote access code correctly (page 59).
• Make sure you are calling from a touch-tone phone. When you dial a
number, you should hear tones. If you hear clicks, the phone is not a
touch-tone telephone and cannot activate the answering system.
• The answering system may not detect the remote access code while your
announcement is playing. Try waiting until the announcement is over
before entering the code.
• There may be interference on the phone line you are using. Press dialing
keys firmly.
System does not record messages.
• Make sure the answering system is on. ANS ON should show on the
handset and the /ANSWER ON/OFF light on the telephone base should
be on.
• Make sure the memory of the answering system is not full.
88
Appendix
Troubleshooting
• If you subscribe to voicemail service, change the number of rings so
that your answering system answers before your voicemai (pages 58). To
determine how many rings activate your voicemail, contact your telephone
service provider.
• If there is a fax machine connected to the same telephone line, try
disconnecting the fax machine. If that solves the problem, consult your
fax machine documentation for information on compatibility with
answering systems.
System announces, “Time and day not set.”
• You need to reset the system clock (page 13).
Outgoing announcement is not clear.
• When you record your announcement, make sure you speak in a normal
tone of voice, about nine inches from the handset.
• Make sure there is no background noise (TV, music, etc.) while recording.
New voicemail and
show on the screens, and I don’t know why.
• Your telephone has both a built-in answering system and voicemail
indication. If New voicemail and
appear on the screens, then your
telephone has received a signal from your telephone service provider
that you have a voicemail message waiting for you to retrieve from them.
Contact your telephone service provider for more information on how to
access your voicemail.
I cannot retrieve voicemail messages.
• Your telephone has both a built-in answering system and voicemail
indication. They are independent features and each alerts you to new
messages differently (page 62). If you subscribe to voicemail service from
your telephone service provider, contact your telephone service provider
for more information on how to access your voicemail.
I’ve set my LCD language to Spanish or French and I don’t know how to
change it back to English.
• Press MENU/SELECT on your handset in idle mode, then enter 364#. You
hear a confirmation tone.
89
Appendix
Troubleshooting
I subscribe to a nontraditional telephone service that uses my computer
to establish connections, and my telephone doesn’t work.
• Make sure your computer is powered on.
• Make sure your Internet connection is working properly.
• Make sure that the software is installed and running for your
nontraditional telephone service.
• Make sure to plug your USB telephone adapter into a dedicated USB
port on your computer. Do not plug it into a multiple port USB hub (USB
splitter) that is not powered.
• In a few rare instances, the USB port on your computer may not have
enough power. Try using a USB hub with its own external power supply.
• If you are using a firewall, it may prevent access to your
nontraditional telephone service provider. Contact your service
provider for more information.
Common cure for electronic equipment.
If the telephone does not seem to be responding normally, try putting the
cordless handset in the telephone base or charger. If it does not fix the
problem, do the following (in the order listed):
1. Disconnect the power to the telephone base.
2. Disconnect the cordless handset battery.
3. Wait a few minutes.
4. Connect power to the telephone base.
5. Remove the battery. Replace the battery and place the cordless handset
into the telephone base or charger.
6. Wait for the cordless handset to reestablish its connection with the
telephone base. Allow up to one minute for this to take place.
90
Appendix
Maintenance
Taking care of your telephone
• Your cordless telephone contains sophisticated electronic parts, so you
must treat it with care.
• Avoid rough treatment.
• Place the handset down gently.
• Save the original packing materials to protect your telephone if you ever
need to ship it.
Avoid water
• You can damage your telephone if it gets wet. Do not use the handset in
the rain, or handle it with wet hands. Do not install the telephone base
near a sink, bathtub or shower.
Electrical storms
• Electrical storms can sometimes cause power surges harmful to electronic
equipment. For your own safety, take caution when using electric
appliances during storms.
Cleaning your telephone
• Your telephone has a durable plastic casing that should retain its luster for
many years. Clean it only with a soft cloth slightly dampened with water
or mild soap.
• Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are wet or
standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL
YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Pull the
unit out by the unplugged cords.
91
Appendix
Important safety information
This symbol is to alert you to important operating or servicing instructions that may
appear in this user’s manual. Always follow basic safety precautions when using this
product to reduce the risk of injury, fire, or electric shock.
Safety information
•
•
Read and understand all instructions in the user’s manual. Observe all markings on the product.
•
Do not use a telephone in the vicinity of a gas leak. Under certain circumstances, a spark
may be created when the adapter is plugged into the power outlet, or when the handset is
replaced in its cradle. This is a common event associated with the closing of any electrical
circuit. The user should not plug the phone into a power outlet, and should not put a charged
handset into the cradle, if the phone is located in an environment containing concentrations
of flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such
an environment could create a fire or explosion. Such environments may include: medical use
of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors;
etc.); a leak of natural gas; etc.
•
Do not use this product near water, or when you are wet. For example, do not use it in a
wet basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub.
Do not use liquids or aerosol sprays for cleaning. If the product comes in contact with any
liquid, unplug any line or power cord immediately. Do not plug the product back in until it
has dried thoroughly.
•
Install this product in a protected location where no one can trip over any line or power
cords. Protect cords from damage or abrasion.
•
If this product does not operate normally, see the Troubleshooting section on pages 82-90
of this user’s manual. If you cannot solve the problem, or if the product is damaged, refer to
the Limited warranty section on pages 99-100. Do not open this product except as directed
in your user’s manual. Opening the product or reassembling it incorrectly may expose you to
hazardous voltages or other risks.
•
Replace batteries only as described in your user’s manual (pages 7-8). Do not burn or
puncture batteries — they contain caustic chemicals.
•
The power adapters are intended to be correctly oriented in a vertical or floor mount
position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling,
under-the-table or cabinet outlet.
Avoid using a telephone during a thunderstorm. There may be a slight chance of electric
shock from lightning.
92
Appendix
Important safety information
CAUTIONS:
•
Use only the power adapters provided with this product. To obtain a replacement, visit our
website at
www.telephones.att.com or call 1 (800) 222-3111. In
1 (866) 288-4268.
Canada, dial
•
Use only the supplied rechargeable battery or replacement battery (model BT183342). To
www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
order, visit our website at
•
To prevent risk of fire or battery explosion, replace with the correct battery type. Dispose of
used batteries according to the instructions.
Especially about cordless telephones
•
Privacy: The same features that make a cordless telephone convenient create some
limitations. Telephone calls are transmitted between the telephone base and the handset
by radio waves, so there is a possibility that your cordless telephone conversations could
be intercepted by radio receiving equipment within range of the cordless handset. For this
reason, you should not think of cordless telephone conversations as being as private as those
on corded telephones.
•
Electrical power: The telephone base of this cordless telephone must be connected to a
working electrical outlet which is not controlled by a wall switch. Calls cannot be made from
the handset if the telephone base is unplugged, switched off or if the electrical power
is interrupted.
•
Potential TV interference: Some cordless telephones operate at frequencies that may cause
interference to TVs and VCRs. To minimize or prevent such interference, do not place the
telephone base of the cordless telephone near or on top of a TV or VCR. If interference
is experienced, moving the cordless telephone farther away from the TV or VCR will often
reduce or eliminate the interference.
•
Rechargeable batteries: This product contains nickel-metal hydride rechargeable batteries.
Exercise care in handling batteries in order not to create a short circuit with conductive
material such as rings, bracelets and keys. The battery or conductor may overheat and cause
harm. Observe proper polarity between the battery and the battery charger.
•
Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do
not burn or puncture. Like other batteries of this type, if burned or punctured, they could
release caustic material which could cause injury.
The RBRC™ Seal means that the manufacturer is voluntarily participating in an
industry program to collect and recycle nickel-metal hydride rechargeable batteries
when taken out of service within the United States. These batteries may be taken
to a participating local retailer of replacement batteries or recycling center. Or you
may call 1 (800) 8-BATTERY for locations accepting spent Ni-MH batteries.
93
Appendix
Important safety information
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones):
Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary
evaluation of the interference between portable wireless telephones and implanted cardiac
pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to
physicians that:
Pacemaker patients
Should keep wireless telephones at least six inches from the pacemaker.
Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket,
when it is turned ON.
Should use the wireless telephone at the ear opposite the pacemaker.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons
using wireless telephones.
ECO mode
This power conserving technology reduces power consumption for optimal battery performance.
The ECO mode activates automatically whenever the handset is synchronized with the telephone
base.
Especially about telephone answering systems
Two-way recording: This unit does not sound warning beeps to inform the other party that the
call is being recorded. To ensure that you are in compliance with any federal or state regulations
regarding recording a telephone call, you should start the recording process, and then inform the
other party that you are recording the conversation.
SAVE THESE INSTRUCTIONS
94
Appendix
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted
by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of
this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX.
This identifier must be provided to your telephone service provider upon request.
The plug and jack used to connect this equipment to premises wiring and the telephone network
must comply with the applicable Part 68 rules and technical requirements adopted by ACTA. A
compliant telephone cord and modular plug is provided with this product. It is designed to be
connected to a compatible modular jack that is also compliant. An RJ11 jack should normally
be used for connecting to a single line and an RJ14 jack for two lines. See the installation
instructions in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect
to your telephone line and still have them ring when you are called. The REN for this product is
encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is
03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For
more information, please contact your telephone service provider.
This equipment may not be used with Party Lines. If you have specially wired alarm dialing
equipment connected to your telephone line, ensure the connection of this equipment does
not disable your alarm equipment. If you have questions about what will disable the alarm
equipment, consult your telephone service provider or a qualified installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack until the
problem has been corrected. Repairs to this telephone equipment can only be made by the
manufacturer or its authorized agents. For repair procedures, follow the instructions outlined
under the
Limited warranty.
If this equipment is causing harm to the telephone network, the telephone service provider may
temporarily discontinue your telephone service. The telephone service provider is required to
notify you before interrupting service. If advance notice is not practical, you will be notified as
soon as possible. You will be given the opportunity to correct the problem and the telephone
service provider is required to inform you of your right to file a complaint with the FCC.
Your telephone service provider may make changes in its facilities, equipment, operation, or
procedures that could affect the proper functioning of this product. The telephone service
provider is required to notify you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
If this product has memory dialing locations, you may choose to store emergency telephone
numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency
numbers, please:
Remain on the line and briefly explain the reason for the call before hanging up.
Perform such activities in off-peak hours, such as early morning or late evening.
95
Appendix
FCC Part 68 and ACTA
Industry Canada
This device complies with Industry Canada licence-exempt RSS standard(s).
Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference
that may cause undesired operation.
Privacy of communications may not be ensured when using this telephone.
The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry
Canada technical specifications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 1.0. The REN is an indication
of the maximum number of devices allowed to be connected to a telephone interface. The
termination on an interface may consist of any combination of devices subject only to the
requirement that the sum of the RENs of all the devices does not exceed five.
This product meets the applicable Industry Canada technical specifications.
96
Appendix
FCC Part 15
This equipment has been tested and found to comply with the requirements for a Class B
digital device under Part 15 of the Federal Communications Commission (FCC) rules. These
requirements are intended to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
•
•
•
Reorient or relocate the receiving antenna.
•
Consult the dealer or an experienced radio/TV technician for help.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
Changes or modifications to this equipment not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation. Privacy of
communications may not be ensured when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of radio frequency
energy that can be safely absorbed by a user or bystander according to the intended usage
of the product. This product has been tested and found to comply with the FCC criteria. The
handset may be safely held against the ear of the user. The telephone base shall be installed
and used such that parts of the user’s body other than the hands are maintained at a distance of
approximately 20 cm (8 inches) or more.
This Class B digital apparatus complies with Canadian requirement:
CAN ICES-3 (B)/NMB-3(B).
97
Appendix
California Energy Commission battery charging testing instructions
This telephone is set up to comply with the energy-conserving standards right out of the box. These
instructions are intended for California Energy Commission (CEC) compliance testing only. When the
CEC battery charging testing mode is activated, all telephone functions, except battery charging, will
be disabled.
To activate the CEC battery charging testing mode:
1. Unplug the telephone base power adapter from the power outlet. Make sure all cordless handsets
are plugged with charged batteries and out of the chargers before proceeding.
2. While you press and hold
the power outlet.
/HANDSET LOCATOR, plug the telephone base power adapter back to
3. After about 20 seconds, when the IN USE light starts flashing, release
press it again within two seconds.
/HANDSET LOCATOR, and then
The process takes up to one minute to complete. When the cordless handsets successfully
enter the CEC battery charging testing mode, the IN USE light turns off and all handsets
display To register HS, see manual. You hear a confirmation tone.
When the cordless handsets fail to enter this mode, repeat the steps mentioned above.
Note: The telephone base will be powered up as normal if you fail to press
within two seconds in Step 3.
/HANDSET LOCATOR
To deactivate the CEC battery charging testing mode:
1. Unplug the telephone base power adapter from the power outlet, then plug it back in. The
telephone base is powered up as normal.
2. Register your handsets back to the telephone base. See pages 73-74 for handset
registration instructions.
BC
98
Appendix
Limited warranty
The AT&T brand is used under license - any repair, replacement or warranty service, and all questions
www.telephones.att.com or
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
about this product should be directed to our website at
call
1. What does this limited warranty cover?
The manufacturer of this AT&T branded product warrants to the holder of a valid proof of
purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales
package (“PRODUCT”) are free from defects in material and workmanship, pursuant to the
following terms and conditions, when installed and used normally and in accordance with the
PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for
products purchased and used in the United States of America and Canada.
2. What will be done if the PRODUCT is not free from defects in materials and workmanship
during the limited warranty period (“materially defective PRODUCT”)?
During the limited warranty period, the manufacturer’s authorized service representative
will repair or replace at the manufacturer’s option, without charge, a materially defective
PRODUCT. If the manufacturer repairs the PRODUCT, they may use new or refurbished
replacement parts. If the manufacturer chooses to replace the PRODUCT, they may replace
it with a new or refurbished PRODUCT of the same or similar design. The manufacturer will
retain defective parts, modules, or equipment. Repair or replacement of the PRODUCT, at
the manufacturer’s option, is your exclusive remedy. The manufacturer will return repaired
or replacement products to you in working condition. You should expect the repair or
replacement to take approximately 30 days.
3. How long is the limited warranty period?
The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of
purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the
terms of this limited warranty, this limited warranty also applies to repaired or replacement
PRODUCT for a period of either (a) 90 days from the date the repaired or replacement
PRODUCT is shipped to you or (b) the time remaining on the original one-year limited
warranty; whichever is longer.
4. What is not covered by this limited warranty?
This limited warranty does not cover:
•
•
•
•
•
•
•
•
PRODUCT that has been subjected to misuse, accident, shipping or other physical damage,
improper installation, abnormal operation or handling, neglect, inundation, fire, water, or
other liquid intrusion; or
PRODUCT that has been damaged due to repair, alteration, or modification by anyone
other than an authorized service representative of the manufacturer; or
PRODUCT to the extent that the problem experienced is caused by signal conditions,
network reliability or cable or antenna systems; or
PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or
PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic
serial numbers have been removed, altered or rendered illegible; or
PRODUCT purchased, used, serviced, or shipped for repair from outside the United States
of America or Canada, or used for commercial or institutional purposes (including but not
limited to products used for rental purposes); or
PRODUCT returned without valid proof of purchase (see item 6 on next page); or
Charges for installation or setup, adjustment of customer controls, and installation or
repair of systems outside the unit.
99
Appendix
Limited warranty
5. How do you get warranty service?
www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
To obtain warranty service, visit our website at
NOTE: Before calling for service, please review the user’s manual; a check of the PRODUCT’s
controls and features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit
and transportation and are responsible for delivery or handling charges incurred in the
transport of the PRODUCT(s) to the service location. The manufacturer will return repaired
or replaced PRODUCT under this limited warranty to you. Transportation, delivery or
handling charges are prepaid. The manufacturer assumes no risk for damage or loss of the
PRODUCT in transit. If the PRODUCT failure is not covered by this limited warranty, or proof
of purchase does not meet the terms of this limited warranty, the manufacturer will notify
you and will request that you authorize the cost of repair prior to any further repair activity.
You must pay for the cost of repair and return shipping costs for the repair of products that
are not covered by this limited warranty.
6. What must you return with the PRODUCT to get warranty service?
You must:
• Return the entire original package and contents including the PRODUCT to the service
location along with a description of the malfunction or difficulty; and
• Include a “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased
(PRODUCT model) and the date of purchase or receipt; and
• Provide your name, complete and correct mailing address, and telephone number.
7. Other limitations
This warranty is the complete and exclusive agreement between you and the manufacturer
of this AT&T branded PRODUCT. It supersedes all other written or oral communications
related to this PRODUCT. The manufacturer provides no other warranties for this PRODUCT.
The warranty exclusively describes all of the manufacturer’s responsibilities regarding the
PRODUCT. There are no other express warranties. No one is authorized to make modifications
to this limited warranty and you should not rely on any such modification.
State/Provincial Law rights: This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state or province to province.
Limitations: Implied warranties, including those of fitness for a particular purpose and
merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited
to one year from date of purchase. Some states/provinces do not allow limitations on how
long an implied warranty lasts, so the above limitation may not apply to you. In no event
shall the manufacturer be liable for any indirect, special, incidental, consequential, or similar
damages (including, but not limited to lost profits or revenue, inability to use the PRODUCT
or other associated equipment, the cost of substitute equipment, and claims by third parties)
resulting from the use of this PRODUCT. Some states/provinces do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation or exclusion may
not apply to you.
Please retain your original sales receipt as proof of purchase.
100
Appendix
Technical specifications
RF frequency band
1921.536MHz - 1928.448MHz
Channels
5
Operating temperature
32°F - 122°F
0°C - 50°C
Telephone base voltage
96Vrms - 130Vrms
(AC voltage, 60Hz)
Telephone base voltage
6VDC @ 400mA
(AC adapter output)
Handset voltage
2.4VDC
Charger voltage
6VAC @ 300mA
(AC adapter output)
Operation
Operating time*
Talk time (cordless handset)
Up to 7 hours
Talk time (cordless handset speakerphone)
Up to 5 hours
Standby
Up to 7 days
* Operating times vary depending on your actual use and the age of the battery.
DECT 6.0 digital technology
The AT&T DECT 6.0 products offer unsurpassed range performance and sound clarity. This is
achieved through a unique antenna design and advances in noise-filtering technology. An
independent laboratory has confirmed that AT&T DECT 6.0 products perform up to 45% better in
range competitions against similarly equipped phones of the leading competition. Now calls can
be taken in the basement, backyard and garage with exceptional sound quality.
Telephone operating range
This cordless telephone operates within the maximum power allowed by the Federal
Communications Commission (FCC). Even so, this handset and telephone base can communicate
over a certain distance — which can vary with the locations of the telephone base and handset,
the weather, and the construction of your home or office.
Redefining long range coverage and clarity
This telephone base comes with an antenna which gives much better clarity and covers a longer
range than before.
HD audio
HD audio improves sound quality by expanding and rebuilding frequencies that are lost with
traditional phone calls. There is no additional telephone service requirement to use HD audio.
It is designed to work with standard telephone service. Your system will automatically enhance
all received sound with HD audio.
Simulated full-duplex handset speakerphone
The simulated full-duplex speakerphone on your handset allows both ends of a call to speak and
be heard at the same time. Optimal performance is subject to external factors and individual usage.
101
Index
Index
A
Alert tones
handset, 77
telephone base, 77
Announcement, 55
Answer an incoming call
during an intercom call, 31
during PTT, 37
Answering calls, 22
Answering system, 55–72
Assign a speed dial number, 45
Auto off, 22
B
Battery charging, 8
Battery installation, 7
Blind transfer, 28
C
Call transfer, 32
Caller ID (CID)
add entries to phone directory, 53
delete entries, 52
dial entries, 52
review entries, 51
Chain dialing, 26
Charger installation, 6
Clear voicemail indication
handset, 17
Clock
handset, 13
D
Day and time
handset, 13
Delete
a caller ID log entry, 52
a directory entry, 43
a speed dial number, 47
Dialing
from a record in the caller ID
history, 52
from the directory, 43
Directory
dial a number, 43
edit entries, 44
name search, 42
new entries, 39
Display dial, 43
DSL, 1, 6
E
Elapsed time, 22
Ending a call, 22
H
Handset
handset locator, 29
quick reference guide, 2–4
ringer tone, 12
ringer volume, 12
screen icons, 76
speakerphone, 23
temporary ringer silencing, 22
voicemail indicator, 17
HD audio, 101
I
Important safety information, 92–94
Installation, 1, 6-10
Intercom, 30–32
L
Last number redial, 23
LCD language, 14
reset LCD language, 14
Lights, 78
Limited warranty, 99–100
102
Index
Index
M
Maintenance, 91
Make an outgoing call during PTT, 37
Making calls, 22
Memory match, 50
Message
alert tone, 60
counter display, 70
playback, 66–68
Mute, 25
N
Names
search, 42
Number of rings, 58
O
On-hook dialing (predialing), 22
Outgoing announcement, 55
P
Paging tone, 29
Phonebook, 38
Power adapter, 6
Predialing, 22
Push-to-talk, 33–37
Ringer silencing, 22
Ring tone options
handset, 12
S
Safety information, 92–94
Screen display message, 79–81
Speakerphone, 23
Speed dial
delete a number, 47
edit a number, 46
enter a number, 45
T
Technical specifications, 101
Telephone base
quick reference guide, 5
Temporary ringer silencing, 22
Time
handset, 13
Troubleshooting, 82–90
V
Quiet mode, 21
Quick reference guide, 2–5
Visual message waiting indicator
handset, 16
Voicemail, 16, 62
quick access, 47
Voice prompts, 64
Volume control
handset, 12, 67
telephone base, 67
R
W
Reassign a speed dial number, 46
Receiving calls, 22
Recharging, 8
Redial, 23
Remote access, 71–72
Wall mount installation, 9
Warranty, 99–100
Q
103
Remote access wallet card
Use the following wallet card to help you remember commands to control your
answering system from any touch-tone telephone.
Cut along dotted line.
Call your phone number,
then enter your two-digit
access code (preset to 19).
Action
Remote command
1
Play new messages................ 2
Delete the message............... 3
Delete all old messages...... 33
Repeat or go back­.................. 4
Stop................................................ 5
Help menu.................................. *5
Play all messages...................
Fold here.
6
*7
End remote access call ...... 8 (or hang up)
Turn system off or on........... 0
Skip the message....................
Record announcement.........
Models:
Type:
CL82113/CL82213/CL82263/CL82313/CL82363/CL82413/
CL82463/CL82513
DECT
��������������������������������������������������
6.0 cordless telephone/answering system with
caller ID/call waiting
© 2012-2014 Advanced American Telephones. All Rights Reserved.
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property
licensed to Advanced American Telephones, San Antonio, TX 78219.
Printed in China.
www.telephones.att.com
© 2012-2014 Advanced American Telephones. All Rights Reserved.
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219.
Printed in China. Issue 5.1 AT&T 06/14.