Epson L1300 User`s guide

User’s Guide
NPD4966-00 EN
User’s Guide
Copyright and Trademarks
Copyright and Trademarks
Copyright and Trademarks
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
herein. Neither is any liability assumed for damages resulting from the use of the information herein. The
information contained herein is designed only for use with this Epson product. Epson is not responsible for any
use of this information as applied to other products.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties
for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko
Epson Corporation.
®
EPSON is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a
trademark of Seiko Epson Corporation.
™
PRINT Image Matching and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation.
Copyright © 2001 Seiko Epson Corporation. All rights reserved.
®
Intel is a registered trademark of Intel Corporation.
®
Microsoft , Windows , and Windows Vista are registered trademarks of Microsoft Corporation.
®
®
®
Apple , Macintosh , Mac OS , and OS X are registered trademarks of Apple Inc.
®
®
®
®
PowerPC is a registered trademark of International Business Machines Corporation.
Adobe, Adobe Reader, Acrobat, and Photoshop are trademarks of Adobe systems Incorporated, which may be
registered in certain jurisdictions.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of
their respective owners. Epson disclaims any and all rights in those marks.
Copyright © 2013 Seiko Epson Corporation. All rights reserved.
The contents of this manual and the specifications of this product are subject to change without notice.
2
User’s Guide
Contents
Contents
2-sided printing (for Windows only). . . . . . . .
Fit to page printing. . . . . . . . . . . . . . . . . . . . .
Pages per sheet printing. . . . . . . . . . . . . . . . . .
Sharing the Product for Printing. . . . . . . . . . . . .
Setup for Windows. . . . . . . . . . . . . . . . . . . . .
Setup for Mac OS X. . . . . . . . . . . . . . . . . . . . .
Copyright and Trademarks
Copyright and Trademarks. . . . . . . . . . . . . . . . . . . 2
Introduction
Where to Find Information. . . . . . . . . . . . . . . . . . . 5
Caution, Important and Note. . . . . . . . . . . . . . . . . 5
Operating System Versions. . . . . . . . . . . . . . . . . . . 5
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Ink Bottle Information
Refilling Ink
Ink Bottle Safety Instructions, Precautions, and
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . .
Safety instructions. . . . . . . . . . . . . . . . . . . . . .
Precautions on refilling ink. . . . . . . . . . . . . . .
Ink bottle specifications. . . . . . . . . . . . . . . . . .
Checking the Ink Levels. . . . . . . . . . . . . . . . . . . .
Refilling the Ink Tanks. . . . . . . . . . . . . . . . . . . .
Important Instructions
Safety Instructions. . . . . . . . . . . . .
Product Advisories and Warnings. .
Setting up/using the product. . . .
Handling ink. . . . . . . . . . . . . . .
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Getting to Know Your Product
Product Parts. . . . . . . . . . . . . . . . . . . . . . . . . . .
Guide to the Control Panel. . . . . . . . . . . . . . . . .
Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Maintaining Your Product and
Software
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Checking the Print Head Nozzles. . . . . . . . . . . . .
Using the Nozzle Check utility for Windows
...................................
Using the Nozzle Check utility for Mac OS X
...................................
Using the control panel. . . . . . . . . . . . . . . . . .
Cleaning the Print Head. . . . . . . . . . . . . . . . . . .
Using the Head Cleaning utility for Windows
...................................
Using the Head Cleaning utility for Mac OS X
...................................
Using the control panel. . . . . . . . . . . . . . . . . .
Aligning the Print Head. . . . . . . . . . . . . . . . . . .
Using the Print Head Alignment utility for
Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the Print Head Alignment utility for
Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing Ink inside the Ink Tubes. . . . . . . . . . .
Using the Power Ink Flushing utility for
Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the Power Ink Flushing utility for Mac
OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Saving Power. . . . . . . . . . . . . . . . . . . . . . . . . . .
For Windows. . . . . . . . . . . . . . . . . . . . . . . . .
For Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . .
Paper Handling
Introduction to Using, Loading, and Storing
Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Storing paper. . . . . . . . . . . . . . . . . . . . . . . . .
Selecting Paper. . . . . . . . . . . . . . . . . . . . . . . . . .
Paper type settings from the printer driver. . . .
Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . .
Loading Envelopes. . . . . . . . . . . . . . . . . . . . . . .
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Printing
Printer Driver and Status Monitor. . . . . . . . . . . .
Accessing the printer driver for Windows. . . .
Accessing the printer driver for Mac OS X. . . .
Basic Operations. . . . . . . . . . . . . . . . . . . . . . . . .
Basic printing. . . . . . . . . . . . . . . . . . . . . . . . .
Canceling printing. . . . . . . . . . . . . . . . . . . . .
Other Options. . . . . . . . . . . . . . . . . . . . . . . . . .
Printing photos the easy way. . . . . . . . . . . . . .
Product presets (for Windows only). . . . . . . . .
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User’s Guide
Contents
Quieter Printer Operations. . . . . . . . . . . . . . . . .
For Windows. . . . . . . . . . . . . . . . . . . . . . . . .
For Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . .
Checking the Number of Sheets of Paper Fed. . . .
Cleaning the Product. . . . . . . . . . . . . . . . . . . . .
Cleaning the exterior of the product. . . . . . . . .
Cleaning the interior of the product. . . . . . . . .
Transporting the Product. . . . . . . . . . . . . . . . . .
Checking and Installing Your Software. . . . . . . .
Checking the software installed on your
computer. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing the software. . . . . . . . . . . . . . . . . . .
Uninstalling Your Software. . . . . . . . . . . . . . . . .
For Windows. . . . . . . . . . . . . . . . . . . . . . . . .
For Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . .
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Product Information
System Requirements. . . . . . . . . . . . . . . . . . . . .
For Windows. . . . . . . . . . . . . . . . . . . . . . . . .
For Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . .
Technical Specifications. . . . . . . . . . . . . . . . . . .
Printer specifications. . . . . . . . . . . . . . . . . . . .
Mechanical. . . . . . . . . . . . . . . . . . . . . . . . . . .
Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Environmental. . . . . . . . . . . . . . . . . . . . . . . .
Standards and approvals. . . . . . . . . . . . . . . . .
Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Where To Get Help
Technical Support Web Site. . . . . . . . . . . . . . . . .
Contacting Epson Support. . . . . . . . . . . . . . . . . .
Before Contacting Epson. . . . . . . . . . . . . . . . .
Help for Users in Europe. . . . . . . . . . . . . . . . .
Help for Users in Taiwan. . . . . . . . . . . . . . . . .
Help for Users in Singapore. . . . . . . . . . . . . . .
Help for Users in Thailand. . . . . . . . . . . . . . .
Help for Users in Vietnam. . . . . . . . . . . . . . . .
Help for Users in Indonesia. . . . . . . . . . . . . . .
Help for Users in Hong Kong. . . . . . . . . . . . .
Help for Users in Malaysia. . . . . . . . . . . . . . . .
Help for Users in India. . . . . . . . . . . . . . . . . .
Help for Users in the Philippines. . . . . . . . . . .
Error Indicators
Troubleshooting for Printing
Diagnosing the Problem. . . . . . . . . . . . . . . . . . .
Checking product status. . . . . . . . . . . . . . . . .
Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing jammed paper from inside the
product. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Preventing paper jams. . . . . . . . . . . . . . . . . . .
Print Quality Help. . . . . . . . . . . . . . . . . . . . . . . .
Horizontal banding. . . . . . . . . . . . . . . . . . . . .
Vertical banding or misalignment. . . . . . . . . .
Incorrect or missing colors. . . . . . . . . . . . . . .
Blurry or smeared print. . . . . . . . . . . . . . . . . .
Miscellaneous Printout Problems. . . . . . . . . . . . .
Incorrect or garbled characters. . . . . . . . . . . .
Incorrect margins. . . . . . . . . . . . . . . . . . . . . .
Printout has a slight slant. . . . . . . . . . . . . . . .
Inverted image. . . . . . . . . . . . . . . . . . . . . . . .
Blank pages print. . . . . . . . . . . . . . . . . . . . . .
Printed side is smeared or scuffed. . . . . . . . . .
Printing is too slow. . . . . . . . . . . . . . . . . . . . .
Paper Does Not Feed Correctly. . . . . . . . . . . . . .
Paper does not feed. . . . . . . . . . . . . . . . . . . . .
Multiple pages feed. . . . . . . . . . . . . . . . . . . . .
Paper is improperly loaded. . . . . . . . . . . . . . .
Paper is not ejected fully or is wrinkled. . . . . . .
The Product Does Not Print. . . . . . . . . . . . . . . .
All lights are off. . . . . . . . . . . . . . . . . . . . . . .
Lights came on and then went out. . . . . . . . . .
Only the power light is on. . . . . . . . . . . . . . . .
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Index
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User’s Guide
Introduction
Introduction
Where to Find Information
The latest version of the following manuals are available on the Epson support website.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (other than Europe)
❏ Start Here (paper):
Provides you with information on setting up the product and installing the software.
❏ User’s Guide (PDF):
Provides you with detailed operating, safety, and troubleshooting instructions. See this guide when using this
product with a computer.
To view the PDF manual, you need Adobe Acrobat Reader 5.0 or later, or Adobe Reader.
Caution, Important and Note
Caution, Important, and Note in this manual are indicated as below and have the following meaning.
!Caution
must be followed carefully to avoid bodily injury.
Important
c must
be observed to avoid damage to your equipment.
Note
contain useful tips and restrictions on product operation.
Operating System Versions
In this manual, the following abbreviations are used.
❏ Windows 8 refers to Windows 8, Windows 8 Pro and Windows 8.1.
❏ Windows 7 refers to Windows 7 Home Basic, Windows 7 Home Premium, Windows 7 Professional, and
Windows 7 Ultimate.
❏ Windows Vista refers to Windows Vista Home Basic Edition, Windows Vista Home Premium Edition,
Windows Vista Business Edition, Windows Vista Enterprise Edition, and Windows Vista Ultimate Edition.
❏ Windows XP refers to Windows XP Home Edition, Windows XP Professional x64 Edition, and Windows XP
Professional.
5
User’s Guide
Introduction
❏ In this manual, Mac OS X 10.9.x refers to OS X Mavericks and Mac OS X 10.8.x refers to OS X Mountain
Lion. Additionally, Mac OS X refers to Mac OS X 10.9.x, Mac OS X 10.8.x, Mac OS X 10.7.x, Mac OS X 10.6.x,
and Mac OS X 10.5.8.
6
User’s Guide
Important Instructions
Important Instructions
Safety Instructions
Read and follow these instructions to ensure safe use of this product. Make sure you keep this guide for future
reference. Also, be sure to follow all warnings and instructions marked on the product.
❏ Use only the power cord supplied with the product and do not use the cord with any other equipment. Use of
other cords with this product or the use of the supplied power cord with other equipment may result in fire or
electric shock.
❏ Be sure your AC power cord meets the relevant local safety standard.
❏ Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, or options by yourself,
except as specifically explained in the product’s guides.
❏ Unplug the product and refer servicing to qualified service personnel under the following conditions:
The power cord or plug is damaged; liquid has entered the product; the product has been dropped or the
casing damaged; the product does not operate normally or exhibits a distinct change in performance. Do not
adjust controls that are not covered by the operating instructions.
❏ Place the product near a wall outlet where the plug can be easily unplugged.
❏ Do not place or store the product outdoors, near excessive dirt or dust, water, heat sources, or in locations
subject to shocks, vibrations, high temperature or humidity.
❏ Take care not to spill liquid on the product and not to handle the product with wet hands.
Product Advisories and Warnings
Read and follow these instructions to avoid damaging the product or your property. Make sure you keep this
guide for future reference.
Setting up/using the product
❏ Do not block or cover the vents and openings in the product.
❏ Use only the type of power source indicated on the product’s label.
❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.
❏ Avoid electrical outlets controlled by wall switches or automatic timers.
❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
7
User’s Guide
Important Instructions
❏ The power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not
place objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or
run over. Be particularly careful to keep all the power-supply cords straight at the ends and the points where
they enter and leave the transformer.
❏ If you use an extension cord with the product, make sure that the total ampere rating of the devices plugged
into the extension cord does not exceed the cord’s ampere rating. Also, make sure that the total ampere rating
of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating.
❏ If you plan to use the product in Germany, the building installation must be protected by a 10 or 16 amp
circuit breaker to provide adequate short-circuit protection and over-current protection for the product.
❏ When connecting the product to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation
may damage both devices connected by the cable.
❏ Place the product on a flat, stable surface that extends beyond the base of the product in all directions. If you
place the product by the wall, leave more than 10 cm between the back of the product and the wall. The
product will not operate properly if it is tilted at an angle.
❏ When storing or transporting the product, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏ Allow spaces behind the product for the cables, and space above the product so that you can fully raise the
printer cover.
❏ Avoid places subject to rapid changes in temperature and humidity. Also, keep the product away from direct
sunlight, strong light, or heat sources.
❏ Do not insert objects through the slots in the product.
❏ Do not put your hand inside the product during printing.
❏ Do not touch the white flat cable and ink tubes inside the product.
❏ Do not use aerosol products that contain flammable gases inside or around the product. Doing so may cause
fire.
❏ Do not move the print head by hand; otherwise, you may damage the product.
❏ Always turn the product off using the P button. Do not unplug the product or turn off the power at the outlet
until the P light stops flashing.
❏ Before transporting the product, make sure that the print head is in the home (far right) position.
❏ If any of the ink tanks are not filled up to the lower line, refill the ink soon. Continued use of the product
when the ink level is below the lower line on the tanks could damage the product.
❏ If you are not going to use the product for a long period, be sure to unplug the power cord from the electrical
outlet.
Handling ink
We will provide ink-related safety instructions and product advice/warnings in the linked section.
8
User’s Guide
Important Instructions
& “Refilling Ink” on page 38
9
User’s Guide
Getting to Know Your Product
Getting to Know Your Product
Product Parts
Note:
The illustrations in this manual are from a similar product model. Although they may differ from your actual product,
the method of operation is the same.
a.
Paper support
b.
Ink tank unit
c.
Transportation lock
d.
Output tray
e.
Output tray extension
f.
Control panel
g.
Edge guide
h.
Rear paper feed
10
User’s Guide
Getting to Know Your Product
a.
Printer cover
b.
Ink tubes
c.
Ink reservoir tanks (Ink tanks) *
d.
Print head (under this section)
* On the L1300, the ink tank at the far right is a dummy tank. The L1800 has six ink tanks.
a.
AC inlet
b.
USB port
11
User’s Guide
Getting to Know Your Product
Guide to the Control Panel
Buttons
Buttons
Functions
P
Turn the product on or off.
b*
Feeds paper into the product and then ejects it to clean.
& “Cleaning the interior of the product” on page 51
H
To perform print head cleaning, press for three seconds until the P light starts flashing.
& “Cleaning the Print Head” on page 45
+
Cancels a print job or stops printing.
* While pressing the b button, turn on the product to print the nozzle check.
& “Checking the Print Head Nozzles” on page 44
Lights
Lights
Functions
P
On when the product is on.
Flashes when the product is starting up, shutting down, receiving data, printing, charging ink,
loading and ejecting paper, or cleaning the print head.
b
& “Error Indicators” on page 58
H
& “Error Indicators” on page 58
12
User’s Guide
Paper Handling
Paper Handling
Introduction to Using, Loading, and Storing Media
You can achieve good results with most types of plain paper. However, coated papers provide superior prints
because they absorb less ink.
Epson provides special papers that are formulated for the ink used in Epson ink jet products, and recommends
these papers to ensure high-quality results.
When loading special paper distributed by Epson, read the instruction sheets packed with the paper first and keep
the following points in mind.
Note:
❏ Load the paper into the rear paper feed printable side up. The printable side is usually whiter or glossier. See the
instruction sheets packed with the paper for more information. Some types of paper have cut corners to help
identify the correct loading direction.
❏
If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper
may cause ink to smear on your prints.
Storing paper
Return unused paper to the original package as soon as you finish printing. When handling special media, Epson
recommends storing your prints in a resealable plastic bag. Keep unused paper and prints away from high
temperature, humidity, and direct sunlight.
Selecting Paper
Refer to the table below for the loading capacities of paper and other media.
L1300
13
User’s Guide
Paper Handling
Media Type
Size
Loading capacity (sheets)
Plain paper*1
Letter*2
Up to 12mm
A3*2
Up to 5mm
B4*2
Up to 5mm
A4*2
Up to 12mm
B5*2
Up to 12mm
A5*2
Up to 12mm
A6*2
Up to 12mm
Legal*2
One sheet at a time
User Defined Size*3
One sheet at a time
#10
10
DL
10
C4
10
C6
10
Epson Bright White Ink Jet Paper
A4*3
Up to 80 sheets
Epson Matte Paper - Heavyweight
A3+
Up to 10 sheets
A3
Up to 10 sheets
A4
Up to 30 sheets
A3+
Up to 10 sheets
A3
Up to 10 sheets
A4
Up to 30 sheets
10 × 15 cm (4 × 6 in.)
Up to 30 sheets
13 × 18 cm (5 × 7 in.)
Up to 20 sheets
16:9 wide size
Up to 20 sheets
Envelope
Epson Premium Glossy Photo Paper
L1800
14
User’s Guide
Paper Handling
Media Type
Size
Loading capacity
(sheets)
Plain paper*1
Letter*2
Up to 12mm
-
A3*2
Up to 5mm
-
B4*2
Up to 5mm
-
A4*2
Up to 12mm
-
B5*2
Up to 12mm
-
A5*2
Up to 12mm
-
A6*2
Up to 12mm
-
Legal*2
One sheet at a time
-
User Defined Size*3
One sheet at a time
-
#10
10
-
DL
10
-
C4
10
-
C6
10
-
Epson Bright White Ink Jet Paper
A4*2
Up to 80 sheets
-
Epson Ultra Glossy Photo Paper
A4
Up to 20 sheets
✓
10 × 15 cm (4 × 6 in.)
Up to 20 sheets
✓
13 × 18 cm (5 × 7 in.)
Up to 20 sheets
✓
A3+
Up to 50 sheets
-
A3
Up to 50 sheets
-
A4
Up to 100 sheets
-
A3+
Up to 10 sheets
✓
A3
Up to 10 sheets
✓
A4
Up to 30 sheets
✓
Epson Double-Sided Matte Paper
A4*3
One sheet at a time
-
Epson Premium Glossy Photo Paper
A3+
Up to 10 sheets
✓
A3
Up to 10 sheets
✓
A4
Up to 30 sheets
✓
10 × 15 cm (4 × 6 in.)
Up to 30 sheets
✓
13 × 18 cm (5 × 7 in.)
Up to 20 sheets
✓
16:9 wide size
Up to 20 sheets
✓
Envelope
Epson Photo Quality Ink Jet Paper
Epson Matte Paper - Heavyweight
15
Borderless
printing*4
User’s Guide
Paper Handling
Media Type
Size
Loading capacity
(sheets)
Epson Premium Semigloss Photo Paper
A3+
Up to 10 sheets
✓
A3
Up to 10 sheets
✓
A4
Up to 30 sheets
✓
10 × 15 cm (4 × 6 in.)
Up to 30 sheets
✓
A3+
Up to 10 sheets
✓
A3
Up to 10 sheets
✓
A4
Up to 30 sheets
✓
10 × 15 cm (4 × 6 in.)
Up to 30 sheets
✓
13 × 18 cm (5 × 7 in.)
Up to 20 sheets
✓
Epson Iron-On Cool Peel Transfer Paper
A4
One sheet at a time
-
Photo Stickers 16
A6
One sheet at a time
-
Epson Photo Paper Glossy
Borderless
printing*4
*1 Paper with a weight of 64 g/m2 (17 lb) to 90 g/m2 (24 lb).
*2 The loading capacity for manual 2-sided printing is 30 sheets.
*3 The loading capacity for manual 2-sided printing is 1 sheet.
*4 Borderless printing is only available for L1800.
Paper type settings from the printer driver
The product automatically adjusts itself for the type of paper you select in your print settings. That is why the
paper type setting is so important. It tells your product what kind of paper you are using and adjusts the ink
coverage accordingly. The table below lists the settings you should choose for your paper.
For this paper
Printer driver paper type
Plain paper*
plain papers
Epson Bright White Ink Jet Paper*
plain papers
Epson Iron-On Cool Peel Transfer Paper
plain papers
Epson Ultra Glossy Photo Paper
Epson Ultra Glossy
Epson Premium Glossy Photo Paper*
Epson Premium Glossy
Epson Premium Semigloss Photo Paper
Epson Premium Semigloss
Epson Photo Paper Glossy
Photo Paper Glossy
Epson Matte Paper – Heavyweight*
Epson Matte
Epson Double-Sided Matte Paper
Epson Matte
Epson Photo Quality Ink Jet Paper*
Epson Photo Quality Ink Jet
Photo Stickers 16
Epson Photo Stickers
16
User’s Guide
Paper Handling
For this paper
Printer driver paper type
Envelopes
Envelope
* These paper types are compatible with Exif Print and PRINT Image Matching. For more information, refer to the
documentation that came with the Exif Print or PRINT Image Matching compatible digital camera.
Note:
The availability of special media varies by location. For the latest information on media available in your area, contact
Epson support.
& “Technical Support Web Site” on page 78
Loading Paper
Follow these steps to load paper:
A
Slide out the paper support and the output tray.
B
Slide the edge guide to the left.
17
User’s Guide
Paper Handling
C
Fan a stack of paper, then tap it on a flat surface to even the edges.
D
Load the paper with the printable side up, against the right side of the rear paper feed. The printable side is
usually whiter or glossier than the other side.
Note:
Always load paper into the rear paper feed short edge first, even when you are printing landscape-oriented pictures.
E
Slide the edge guide against the left edge of the paper, but not too tightly.
Note:
❏ Leave enough space in front of the product for the paper to be fully ejected.
❏
For plain paper, do not load paper above the c arrow mark inside the edge guide.
For Epson special media, make sure the number of sheets is less than the limit specified for the media.
& “Selecting Paper” on page 13
18
User’s Guide
Paper Handling
Loading Envelopes
Follow these steps to load envelopes:
A
Slide out the paper support and the output tray.
B
Slide the edge guide to the left.
19
User’s Guide
Paper Handling
C
Load envelopes short edge first with the flap facing down, against the right side of the rear paper feed. Then
slide the edge guide against the left edge of the envelopes, but not too tightly.
Note:
❏ The thickness of envelopes and their ability to fold vary widely. If the total thickness of the stack of envelopes
exceeds the limit for plain paper, press down on the envelopes to flatten them before loading. If print quality
declines when a stack of envelopes is loaded, load one envelope at a time.
❏
Do not use envelopes that are curled or folded.
❏
Flatten the envelope and the flaps before loading.
❏
Flatten the leading edge of the envelope before loading.
❏
Avoid using envelopes that are too thin, as they may curl during printing.
❏
Align the edges of the envelopes before loading.
20
User’s Guide
Printing
Printing
Printer Driver and Status Monitor
The printer driver lets you choose from a wide variety of settings to get the best printing results. The status
monitor and the printer utilities help you check the product and keep it in top operating condition.
Note for Windows users:
❏ Your printer driver automatically finds and installs the latest version of the printer driver from Epson’s Web site.
Click the Software Update button in your printer driver’s Maintenance window, and then follow the on-screen
instructions. If the button does not appear in the Maintenance window, point at All Programs or Programs in the
Windows Start menu, and check in the EPSON folder.
❏
If you want to change the language of the driver, select the language you want to use from the Language setting in
your printer driver’s Maintenance window. Depending on the location, this function may not be available.
Accessing the printer driver for Windows
You can access the printer driver from most Windows applications, the Windows Start menu, or the taskbar.
To make settings that apply only to the application you are using, access the printer driver from that application.
To make settings that apply to all of your Windows applications, access the printer driver from the desktop or the
taskbar.
Refer to the following sections to access the printer driver.
Note:
Screen shots of the printer driver windows in this User’s Guide are from Windows 7.
From Windows applications
A
Click Print or Print Setup on the File menu.
B
In the window that appears, click Printer, Setup, Options, Preferences, or Properties. (Depending on your
application, you may need to click one or a combination of these buttons.)
From the desktop
❏ Windows 8:
Select Desktop, Settings charm, and Control Panel. Then select Devices and Printers from the Hardware
and Sound category. Right-click on the product, or press and hold the product, and select Printing
preferences.
❏ Windows 7:
Click the start button, select Devices and Printers. Then right-click the product and select Printing
preferences.
21
User’s Guide
Printing
❏ Windows Vista:
Click the start button, select Control Panel, and then select Printer from the Hardware and Sound category.
Then select the product and then click Select printing preferences.
❏ Windows XP:
Click Start, Control Panel, (Printers and Other Hardware,) then Printers and Faxes. Select the product,
then click Printing Preferences on the File menu.
From the shortcut icon on the taskbar
Right-click the product icon on the taskbar, then select Printer Settings.
To add a shortcut icon to the Windows taskbar, first access the printer driver from the Start menu as described
above. Next, click the Maintenance tab, and then the Monitoring Preferences button. In the Monitoring
Preferences window, select the Shortcut Icon check box.
Getting information through online help
In the printer driver window, try one of the following procedures.
❏ Right-click the item, then click Help.
❏ Click the
button at the top right of the window, then click the item (for Windows XP only).
Accessing the printer driver for Mac OS X
The table below describes how to access the printer driver dialog.
Dialog Box
How to Access It
Page Setup
Click Page Setup on the File menu of your application.
Note:
Depending on your application, the Page Setup menu may not appear in the File menu.
Print
Click Print on the File menu of your application.
Epson Printer Utility 4
For Mac OS X 10.9, 10.8 or 10.7, click System Preferences on the Apple menu and then click
Printers & Scanners (for Mac OS X 10.9) or Print & Scan (for Mac OS X 10.8 or 10.7). Select
your product from the Printers list box, click Options & Supplies, Utility, and then click Open
Printer Utility.
For Mac OS X 10.6, click System Preferences on the Apple menu and then click Print & Fax.
Select your product from the Printers list box, click Options & Supplies, Utility, and then click
Open Printer Utility.
For Mac OS X 10.5, click System Preferences on the Apple menu and then click Print & Fax.
Select your product from the Printers list box, click Open Print Queue and then click Utility
button.
22
User’s Guide
Printing
Basic Operations
Basic printing
Note:
❏ The screen shots in this manual may vary depending on the model.
❏
Before you print, load paper properly.
& “Loading Paper” on page 17
& “Loading Envelopes” on page 19
❏
Refer to the section below for the printable area.
& “Printable area” on page 74
❏
After completing the settings, print one test copy and examine the results before printing an entire job.
Basic product settings for Windows
A
Open the file you want to print.
B
Access the printer settings.
& “Accessing the printer driver for Windows” on page 21
Note:
This printer driver screen shot is from the L1800. Borderless printing is not available for the L1300.
C
Click the Main tab.
23
User’s Guide
Printing
D
Select the appropriate Document Size setting. You can also define a custom paper size. For details, see the
online help.
E
L1300:
Go to Step 6.
L1800:
Check Borderless to print borderless photos.
& “Selecting Paper” on page 13
If you want to control the amount of the image that extends beyond the edges of the paper, click the
Settings button, select Auto Expand as the Method of Enlargement, and then adjust the Amount of
Enlargement slider.
F
Select Portrait (tall) or Landscape (wide) to change the orientation of your print.
Note:
Select Landscape when printing on envelopes.
G
Select the appropriate Paper Type setting.
& “Paper type settings from the printer driver” on page 16
Note:
Print quality is automatically adjusted for the selected Paper Type.
H
Click OK to close the printer settings window.
Note:
To make changes to advanced settings, refer to the relevant section.
I
Print your file.
Basic product settings for Mac OS X
Note:
Screen shots of the printer driver windows in this section are from Mac OS X 10.7.
A
Open the file you want to print.
24
User’s Guide
Printing
B
Access the Print dialog box.
& “Accessing the printer driver for Mac OS X” on page 22
Note:
If the simplified dialog box is displayed, click the Show Details button (for Mac OS X 10.9, 10.8 or 10.7) or the
d button (for Mac OS X 10.6 or 10.5) to extend this dialog box.
C
Select the product you are using as the Printer setting.
Note:
Depending on your application, you may not be able to select some of the items in this dialog box. If so, click
Page Setup on the File menu of your application, and then make suitable settings.
D
Select the appropriate Paper Size setting.
E
Select the appropriate Orientation setting.
Note:
Select landscape orientation when printing envelopes.
25
User’s Guide
Printing
F
Select Print Settings from the pop-up menu.
Note:
This printer driver screen shot is from the L1800. Borderless printing is not available for the L1300.
G
Select the appropriate Media Type setting.
& “Paper type settings from the printer driver” on page 16
H
L1300:
Go to Step 9.
L1800:
Select the appropriate Expansion setting during borderless printing to control the amount of the image that
extends beyond the edges of the paper.
I
Click Print to start printing.
Canceling printing
If you need to cancel printing, follow the instructions in the appropriate section below.
Using the product button
Press the + button to cancel a print job in progress.
26
User’s Guide
Printing
For Windows
Note:
You cannot cancel a print job that has been completely sent to the product. In this case, cancel the print job by using the
product.
A
Access the EPSON Status Monitor 3.
& “For Windows” on page 60
B
Click the Print Queue button. The Windows Spooler appears.
C
Right-click on the job you want to cancel and then select Cancel.
For Mac OS X
Follow the steps below to cancel a print job.
A
Click your product icon in the Dock.
B
In the Document Name list, select the document which is printing.
C
Click the Delete button to cancel the print job.
27
User’s Guide
Printing
For Mac OS X 10.9 or 10.8:
Click the
button to cancel the print job.
Other Options
Printing photos the easy way
Epson Easy Photo Print lets you lay out and print digital images on various types of paper. The step-by-step
instructions in the window let you preview the printed images and get the effects you want without having to
make any difficult settings.
Using the Quick Print function, you can perform one-click printing with the settings you make.
Note:
This software is only available for L1800.
Starting Epson Easy Photo Print
For Windows
❏ Double-click the Epson Easy Photo Print icon on the desktop.
❏ For Windows 8:
Right-click on the Start screen, or swipe from the bottom or top edge of the Start screen and select All apps,
then select Easy Photo Print from Epson Software.
For Windows 7 and Vista:
Click the start button, point to All Programs, click Epson Software, and then click Easy Photo Print.
For Windows XP:
Click Start, point to All Programs, point to Epson Software, then click Easy Photo Print.
28
User’s Guide
Printing
For Mac OS X
Double-click the Applications folder on your Mac OS X hard drive, then double-click in turn on the Epson
Software and Easy Photo Print folders and finally double-click the Easy Photo Print icon.
Product presets (for Windows only)
Printer driver presets make printing a snap. You can also create presets of your own.
Product settings for Windows
A
Access the printer settings.
& “Accessing the printer driver for Windows” on page 21
B
Select a Printing Presets in the Main tab. Product settings are automatically set to the values displayed in the
pop-up window.
2-sided printing (for Windows only)
Use the printer driver to print on both sides of the paper.
Two types of 2-sided printing are available: standard and folded booklet.
2-sided printing is only available for the following papers and sizes.
Paper
Size
Plain paper
Legal, Letter, A3, A4, B4, B5, A5, A6, User Defined Size
Epson Bright White Ink Jet Paper
A4
Epson Double-Sided Matte Paper
A4
29
User’s Guide
Printing
Note:
❏ This feature is not available for Mac OS X.
❏
This feature may not be available at some settings.
❏
This feature may not be available when the product is accessed over a network or is used as a shared printer.
❏
The loading capacity differs during 2-sided printing.
& “Selecting Paper” on page 13
❏
Only use papers that are suitable for 2-sided printing. Otherwise, the printout quality may deteriorate.
❏
Depending on the paper and the amount of ink used to print text and images, ink may bleed through to the other
side of the paper.
❏
The surface of the paper may be smeared during 2-sided printing.
❏
This feature is available only when EPSON Status Monitor 3 is enabled. To enable the status monitor, access the
printer driver and click the Maintenance tab followed by the Extended Settings button. In the Extended Settings
window, check the Enable EPSON Status Monitor 3 check box.
Product settings for Windows
A
Access the printer settings.
& “Accessing the printer driver for Windows” on page 21
B
Select 2-Sided Printing check box.
C
Click Settings, and make the appropriate settings.
Note:
If you want to print a folded booklet, select Booklet.
D
Check the other settings and print.
Note:
❏ The actual binding margin may be different from the specified settings depending on your application.
Experiment with a few sheets to examine actual results before printing the entire job.
❏
Make sure that the ink is completely dry before reloading the paper.
30
User’s Guide
Printing
Fit to page printing
Lets you automatically enlarge or reduce the size of your document to fit the paper size selected in the printer driver.
Note:
This feature may not be available at some settings.
Product settings for Windows
A
Access the printer settings.
& “Accessing the printer driver for Windows” on page 21
B
Select Reduce/Enlarge Document and Fit to Page in the More Options tab, and then select the size of the
paper you are using from Output Paper.
C
Check the other settings and print.
Product settings for Mac OS X
A
Access the Print dialog box.
& “Accessing the printer driver for Mac OS X” on page 22
B
Choose Scale to fit paper size for Destination Paper Size in the Paper Handling pane and select the desired
paper size from the pop-up menu.
C
Check the other settings and print.
31
User’s Guide
Printing
Pages per sheet printing
Lets you use the printer driver to print two or four pages on a single sheet of paper.
Note:
This feature may not be available at some settings.
Product settings for Windows
A
Access the printer settings.
& “Accessing the printer driver for Windows” on page 21
B
Select 2-Up or 4-Up as Multi-Page in the Main tab.
C
Click Page Order, and make the appropriate settings.
D
Check the other settings and print.
Product settings for Mac OS X
A
Access the Print dialog box.
& “Accessing the printer driver for Mac OS X” on page 22
B
Select the desired number of Pages per Sheet and the Layout Direction (page order) in the Layout pane.
C
Check the other settings and print.
32
User’s Guide
Printing
Sharing the Product for Printing
Setup for Windows
These instructions tell you how to set up your product so other users on the network can share it.
First you will set up the product as a shared printer on the computer directly connected to it. Then you will add
the product to each network computer that will access it.
Note:
❏ These instructions are for small networks only. To share the product on a large network, consult your network
administrator.
❏
The screen shots in the following section are from Windows 7.
Setting up the product as a shared printer
Note:
❏ To set up the product as a shared printer in Windows 8, 7 or Vista, you will need an account with administrator
privileges and the password if you log on as a standard user.
❏
To set up the product as a shared printer in Windows XP, you must log on to a Computer Administrator account.
Follow the steps below on the computer that is connected directly to the product:
A
Windows 8:
Select Desktop, Settings charm, and Control Panel. Then select Devices and Printers from the Hardware
and Sound category.
Windows 7:
Click the start button, select Devices and Printers.
Windows Vista:
Click the start button, select Control Panel, and then select Printer from the Hardware and Sound category.
Windows XP:
Click Start and select Control Panel, and then select Printers and Faxes, from the Printers and Other
Hardware category.
B
Windows 8 and 7:
Right-click on the product, or press and hold the product, and select Printer properties, and then select
Sharing. Then select the Change Sharing Options button.
Windows Vista:
Right-click the icon for your product, and then click Sharing. Click the Change sharing options button
and then click Continue.
Windows XP:
Right-click the icon for your product, then click Sharing.
33
User’s Guide
Printing
C
Select Share this printer, then type a Share name.
Note:
Do not use spaces or hyphens in the share name.
If you want to automatically download printer drivers for computers that are running different versions of
Windows, click Additional Drivers and select the environment and the operating systems of the other
computers. Click OK, then insert the product software disk.
D
Click OK or Close (if you installed additional drivers).
Adding the product to the other network computers
Follow these steps to add the product to each network computer that will access it.
Note:
Your product must be set up as a shared printer on the computer to which it is connected before you can access it from
another computer.
& “Setting up the product as a shared printer” on page 33.
34
User’s Guide
Printing
A
Windows 8:
Select Desktop, Settings charm, and Control Panel. Then select Devices and Printers from the Hardware
and Sound category.
Windows 7:
Click the start button, select Devices and Printers.
Windows Vista:
Click the start button, select Control Panel, and then select Printer from the Hardware and Sound category.
Windows XP:
Click Start and select Control Panel, and then select Printers and Faxes, from the Printers and Other
Hardware category.
B
Windows 8, 7 and Vista:
Select the Add a printer button.
Windows XP:
Click the Add a printer button. The Add Printer Wizard appears. Click the Next button.
C
Windows 8:
Go to Step 4.
Windows 7 and Vista:
Click Add a network, wireless or Bluetooth printer, and then click Next.
Windows XP:
Select A network printer, or a printer attached to another computer, then click Next.
D
Follow the on-screen instructions to select the product you want to use.
Note:
Depending on the operating system and the configuration of the computer to which the product is connected, the Add
Printer Wizard may prompt you to install the printer driver from the product software disk. Click the Have Disk button
and follow the on-screen instructions.
35
User’s Guide
Printing
Setup for Mac OS X
To set up your product on a Mac OS X network, use the Printer Sharing setting. See your Macintosh
documentation for details.
36
User’s Guide
Ink Bottle Information
Ink Bottle Information
You can use the following ink bottles with these products:
Product
Ink bottles
Part numbers
L1300
Black
T6641
Cyan
T6642
Magenta
T6643
Yellow
T6644
Product
Ink bottles
Part numbers
L1800
Black
T6731
Cyan
T6732
Magenta
T6733
Yellow
T6734
Light Cyan
T6735
Light Magenta
T6736
Important:
c Use
of genuine Epson ink other than specified could cause damage that is not covered by Epson’s warranties.
Note:
Not all ink bottles are available in all regions.
Color
L1300: Black, Magenta, Cyan, Yellow
L1800: Black, Magenta, Cyan, Yellow, Light Magenta, Light Cyan
Temperature
Storage:
-20 to 40 °C (-4 to 104 °F)
1 month at 40 °C (104 °F)
Freezing:*
-16 °C (3.2 °F)
* Ink thaws and is usable after approximately 3 hours at 25 °C (77 °F).
37
User’s Guide
Refilling Ink
Refilling Ink
Ink Bottle Safety Instructions, Precautions, and
Specifications
Safety instructions
Observe the following when handling the ink:
❏ Keep ink bottles and the ink tank unit out of the reach of children. Do not allow children to drink from or
handle the ink bottles and ink bottle cap.
❏ Do not tilt or shake an ink bottle after removing its seal; this can cause leakage.
❏ Be careful not to touch any ink when you handle the ink tanks, ink tank caps, and opened ink bottles or ink
bottle caps.
If ink gets on your skin, wash the area thoroughly with soap and water.
If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems continue after
a thorough flushing, see a doctor immediately.
If ink gets into your mouth, spit it out immediately and see a doctor right away.
Precautions on refilling ink
Read all of the instructions in this section before refilling ink.
❏ Use ink bottles with the correct part number for this product.
& “Ink Bottle Information” on page 37
❏ Epson recommends the use of genuine Epson ink bottles. Epson cannot guarantee the quality or reliability of
non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties,
and under certain circumstances, may cause erratic product behavior.
❏ Other products not manufactured by Epson may cause damage that is not covered by Epson’s warranties, and
under certain circumstances, may cause erratic product behavior.
❏ This product requires careful handling of ink. Ink may splatter when the ink tanks are filled or refilled with
ink. If ink gets on your clothes or belongings, it may not come off.
❏ To maintain optimum print head performance, some ink is consumed from all ink tanks not only during
printing but also during maintenance operation such as print head cleaning.
❏ Do not open the ink bottle package until you are ready to fill the ink tank. The ink bottle is vacuum packed to
maintain its reliability. If you leave an ink bottle unpacked for a long time before using it, normal printing
may not be possible.
❏ If any of the ink tanks are not filled up to the lower line, refill the ink soon. Continued use of the product
when the ink level is below the lower line on the tanks could damage the product.
38
User’s Guide
Refilling Ink
❏ After bringing an ink bottle inside from a cold storage site, allow it to warm up at room temperature for at
least three hours before using it.
❏ Store ink bottles in a cool, dark place.
❏ Store the ink bottles in the same environment as the product. When storing or transporting an ink bottle after
removing its seal, do not tilt the bottle and do not subject it to impacts or temperature changes. Otherwise, ink
may leak even if the cap on the ink bottle is tightened securely. Be sure to keep the ink bottle upright when
tightening the cap, and take measures to prevent ink from leaking when you transport the bottle.
Ink bottle specifications
❏ Epson recommends using the ink bottle before the date printed on the package.
❏ The ink bottles packaged with your product are partly used during initial setup. In order to produce high
quality printouts, the print head in your product will be fully charged with ink. This one-off process consumes
a quantity of ink and therefore these bottles may print fewer pages compared to subsequent ink bottles.
❏ Quoted yields may vary depending on the images that you are printing, the paper type that you are using, the
frequency of your prints and environmental conditions such as temperature.
❏ Although the ink bottles may contain recycled materials, this does not affect product function or performance.
❏ When printing in monochrome or grayscale, color inks instead of black ink may be used depending on the
paper type or print quality settings. This is because a mixture of color inks is used to create black.
Checking the Ink Levels
To confirm the actual ink remaining, visually check the ink levels in all of the product’s tanks.
c ❏Important:
If any of the ink tanks are not filled up to the lower line, fill them to the upper line on the ink tank. Continued
use of the product when the ink level is below the lower line on the tanks could damage the product.
❏
The L1300 has two black ink tanks. Make sure the ink level for both ink tanks is above the lower line.
39
User’s Guide
Refilling Ink
Refilling the Ink Tanks
Note:
The illustrations show how to refill the ink tank at the far left. However, the instructions are the same for all of the inks.
Ink can be refilled at any time.
A
Unhook the ink tank unit from the product and lay it down.
Note:
Do not pull the tubes.
B
Open the ink tank unit cover, and then remove the cap of the ink tank.
Note:
❏ Be careful not to spill any ink.
❏
Make sure that the color of the ink tank matches the ink color that you want to refill.
40
User’s Guide
Refilling Ink
C
Snap off the top of the cap, remove the cap of the ink bottle, remove the seal from the bottle, and then
install the cap.
Important:
c Close
the ink bottle cap tightly; otherwise ink may leak.
Note:
Do not dispose of the top of the cap. If any ink remains in the ink bottle after refilling the tank, use the top of the
cap to seal the ink bottle cap.
D
Refill the ink tank with the correct colored ink up to the upper line on the ink tank.
41
User’s Guide
Refilling Ink
Note:
❏ If any ink remains in the ink bottle after filling the ink tank up to the upper line, install the cap securely and
store the ink bottle upright for later use.
❏
On the L1300, the ink tank at the far right is a dummy tank. The L1800 has six ink tanks.
E
Close the cap onto the ink tank securely.
F
Close the ink tank unit cover.
42
User’s Guide
Refilling Ink
G
Hook the ink tank unit onto the product.
43
User’s Guide
Maintaining Your Product and Software
Maintaining Your Product and Software
Checking the Print Head Nozzles
If you find that the printout is unexpectedly faint or that dots are missing, you may be able to identify the problem
by checking the print head nozzles.
You can check the print head nozzles from your computer by using the Nozzle Check utility or from the product
by using the buttons.
Using the Nozzle Check utility for Windows
Follow the steps below to use the Nozzle Check utility.
A
Make sure that no warnings or errors are indicated in the control panel.
B
Make sure that A4-size paper is loaded in the rear paper feed.
C
Right-click the product icon on the taskbar, then select Nozzle Check.
D
Follow the on-screen instructions.
If the product icon does not appear, refer to the following section to add the icon.
& “From the shortcut icon on the taskbar” on page 22
Using the Nozzle Check utility for Mac OS X
Follow the steps below to use the Nozzle Check utility.
A
Make sure that no warnings or errors are indicated in the control panel.
B
Make sure that A4-size paper is loaded in the rear paper feed.
C
Access the Epson Printer Utility 4.
& “Accessing the printer driver for Mac OS X” on page 22
D
Click the Nozzle Check icon.
E
Follow the on-screen instructions.
44
User’s Guide
Maintaining Your Product and Software
Using the control panel
Follow the steps below to check the print head nozzles using the product buttons.
A
Make sure that no lights are indicating errors.
B
Turn off the product.
C
Make sure that A4 or Letter size paper is loaded in the rear paper feed.
D
While holding down the b button, press the P button to turn on the product.
E
When the product turns on, release both the buttons. The product prints the nozzle check pattern.
Below are two sample nozzle check patterns.
Compare the quality of the printed check page with the sample shown below. If there are no print quality
problems, such as gaps or missing segments in the test lines, the print head is fine.
If any segment of the printed lines is missing, as shown below, this could mean a clogged ink nozzle or a
misaligned print head.
& “Cleaning the Print Head” on page 45
& “Aligning the Print Head” on page 47
Cleaning the Print Head
If you find that the printout is unexpectedly faint or that dots are missing, you may be able to solve these problems
by cleaning the print head, which ensures that the nozzles are delivering ink properly.
You can clean the print head from your computer using the Head Cleaning utility in the printer driver or from the
product by using the buttons.
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User’s Guide
Maintaining Your Product and Software
c ❏Important:
Do not open the printer cover or turn off the product during head cleaning. If the head cleaning is incomplete,
you may not be able to print.
❏
If print quality does not improve after repeating this procedure three times, turn the product off and wait for
at least twelve hours. Then run the nozzle check again and repeat head cleaning if necessary. If print quality
has still not improved, contact Epson support.
Note:
❏ Because print head cleaning uses some ink from all tanks, clean the print head only if quality declines; for example,
if the printout is blurry or the color is incorrect or missing.
❏
Use the Nozzle Check utility first to confirm that the print head needs to be cleaned. This saves ink.
❏
When ink is low you may not be able to clean the print head. Prepare a new ink bottle.
❏
To maintain print quality, we recommend printing a few pages on a regular basis.
Using the Head Cleaning utility for Windows
Follow the steps below to clean the print head using the Head Cleaning utility.
A
Make sure that the transportation lock is set to the unlocked
B
Make sure that no warnings or errors are indicated in the control panel.
C
Right-click the product icon on the taskbar, then select Head Cleaning.
D
Follow the on-screen instructions.
position.
If the product icon does not appear, refer to the following section to add the icon.
& “From the shortcut icon on the taskbar” on page 22
Using the Head Cleaning utility for Mac OS X
Follow the steps below to clean the print head using the Head Cleaning utility.
A
Make sure that the transportation lock is set to the unlocked
B
Make sure that no warnings or errors are indicated in the control panel.
C
Access the Epson Printer Utility 4.
& “Accessing the printer driver for Mac OS X” on page 22
D
Click the Head Cleaning icon.
46
position.
User’s Guide
Maintaining Your Product and Software
E
Follow the on-screen instructions.
Using the control panel
Follow the steps below to clean the print head using the product buttons.
A
Make sure that the transportation lock is set to the unlocked
B
Make sure that no lights are indicating errors.
C
Hold down the H button for three seconds.
D
When the P light stops flashing, print a nozzle check pattern to confirm that the head is clean.
& “Checking the Print Head Nozzles” on page 44
position.
The product starts cleaning the print head and the P light begins flashing.
Aligning the Print Head
If you notice a misalignment of vertical lines or horizontal banding, you may be able to solve this problem by
using the Print Head Alignment utility in your printer driver.
Refer to the appropriate section below.
Note:
Do not press the + button to cancel printing while printing a test pattern with the Print Head Alignment utility.
Using the Print Head Alignment utility for Windows
Follow the steps below to align the print head using the Print Head Alignment utility.
A
Make sure that no warnings or errors are indicated in the control panel.
B
Make sure A4-size paper is loaded in the rear paper feed.
C
Right-click the product icon on the taskbar, then select Print Head Alignment.
D
Follow the on-screen instructions to align the print head.
If the product icon does not appear, refer to the following section to add the icon.
& “From the shortcut icon on the taskbar” on page 22
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User’s Guide
Maintaining Your Product and Software
Using the Print Head Alignment utility for Mac OS X
Follow the steps below to align the print head using the Print Head Alignment utility.
A
Make sure that no warnings or errors are indicated in the control panel.
B
Make sure A4-size paper is loaded in the rear paper feed.
C
Access the Epson Printer Utility 4.
& “Accessing the printer driver for Mac OS X” on page 22
D
Click the Print Head Alignment icon.
E
Follow the on-screen instructions to align the print head.
Replacing Ink inside the Ink Tubes
If you have not used the product for a long time and notice banding or missing colors in the printouts, you may
need to replace the ink inside the ink tubes to solve the problem.
The Power Ink Flushing utility allows you to replace all of the ink inside the ink tubes.
Important:
c This
function consumes a lot of ink. Before using this function, make sure there is enough ink in the product’s ink
tanks. If there is not enough ink, refill the ink tanks.
Note:
❏ This function effects the service life of the ink pads. Ink pads reach their capacity earlier by running this function.
Contact Epson Support or an authorised Epson service provider to request replacement before the end of their
service life. It is not a user-serviceable part.
❏
After using the Power Ink Flushing utility, turn the product off and wait for at least twelve hours. Using this
function improves the print quality after twelve hours, however it cannot be used again within twelve hours of the
last use. If you still cannot solve the problem after trying all of the methods above, contact Epson support.
Using the Power Ink Flushing utility for Windows
Follow the steps below to use the Power Ink Flushing utility.
A
Make sure that the transportation lock is set to the unlocked
B
Make sure that no warnings or errors are indicated in the control panel.
48
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User’s Guide
Maintaining Your Product and Software
C
Access the printer driver.
& “Accessing the printer driver for Windows” on page 21
D
Click the Maintenance tab, then click the Power Ink Flushing button.
E
Follow the on-screen instructions.
Using the Power Ink Flushing utility for Mac OS X
Follow the steps below to use the Power Ink Flushing utility.
A
Make sure that the transportation lock is set to the unlocked
B
Make sure that no warnings or errors are indicated in the control panel.
C
Access the Epson Printer Utility 4.
& “Accessing the printer driver for Mac OS X” on page 22
D
Click the Power Ink Flushing icon.
E
Follow the on-screen instructions.
position.
Saving Power
The product enters sleep mode or turns off automatically if no operations are performed for a set period.
You can adjust the time before power management is applied. Any increase will affect the product’s energy
efficiency. Please consider the environment before making any change.
Follow the steps below to adjust the time.
For Windows
A
Access the printer settings.
& “Accessing the printer driver for Windows” on page 21
B
Click the Maintenance tab, and then click the Printer and Option Information button.
C
Select Off, 30 minutes, 1 hour, 2 hours, 4 hours, 8 hours, or 12 hours as the Power Off Timer setting, and
click the Send button.
D
Select 3 minutes, 5 minutes,10 minutes, or 15 minutes as the Sleep Timer setting, and click the Send button.
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User’s Guide
Maintaining Your Product and Software
E
Click the OK button.
For Mac OS X
A
Access the Epson Printer Utility 4.
& “Accessing the printer driver for Mac OS X” on page 22
B
Click the Printer Settings button. The Printer Settings screen appears.
C
Select Off, 30 minutes, 1 hour, 2 hours, 4 hours, 8 hours, or 12 hours as the Power Off Timer setting.
D
Select 3 minutes, 5 minutes, 10 minutes, or 15 minutes as the Sleep Timer setting.
E
Click the Apply button.
Quieter Printer Operations
Note:
This function is only available for L1300.
You can make printer operations quiet without changing the print quality. However, printing speed might be reduced.
For Windows
A
Access the printer settings.
& “Accessing the printer driver for Windows” on page 21
B
In the Main window, select Off or On as the Quiet Mode.
For Mac OS X
A
Click System Preferences on the Apple menu.
B
Click Printers & Scanners (for Mac OS X 10.9), Print & Scan (for Mac OS X 10.8 or 10.7) or Print & Fax
(for Mac OS X 10.6 or 10.5), and then select your product from the Printers list box.
C
Click Options & Supplies, and then Driver.
D
Select Off or On as the Quiet Mode.
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User’s Guide
Maintaining Your Product and Software
Checking the Number of Sheets of Paper Fed
You can check the number of sheets of paper fed from the printer driver.
Click the Printer and Option Information button on your printer driver’s Maintenance window (for Windows)
or on the Epson Printer Utility 4 (for Mac OS X).
Cleaning the Product
Cleaning the exterior of the product
To keep your product operating at its best, clean it thoroughly several times a year by using the following instructions.
Important:
c Never
use alcohol or thinner to clean the product. These chemicals can damage the product.
Note:
Close the paper support and the output tray when you are not using the product to protect the product from dust.
Cleaning the interior of the product
!Caution:
Be careful not to touch the parts inside the product.
c ❏Important:
Be careful to keep water away from the electronic components.
❏
Do not spray the inside of the product with lubricants.
❏
Unsuitable oils can damage the mechanism. Contact your dealer or a qualified service person if lubrication is
needed.
A
Make sure that no lights are indicating errors.
B
Load several sheets of A4/Letter size or larger paper.
C
Press the m button to feed and eject paper.
D
Repeat step 3 if needed.
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User’s Guide
Maintaining Your Product and Software
Transporting the Product
If you move the product some distance, you need to prepare it for transportation in its original box or one of a
similar size.
c ❏Important:
When storing or transporting the product, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏
A
When storing or transporting an ink bottle after removing its seal, do not tilt the bottle and do not subject it to
impacts or temperature changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened
securely. Be sure to keep the ink bottle upright when tightening the cap, and take measures to prevent ink
from leaking when you transport the bottle.
Open the printer cover and make sure the print head is in the home position on the right.
Note:
If the print head is not in the home position, turn on the product and wait until the print head moves to the far
right position. Then turn off the product.
B
Turn off the product and unplug its power cord.
C
Disconnect the interface cable from the product.
D
Remove all paper from the rear paper feed.
E
Open the printer cover. Secure the print head with a tape, as shown below, then close the printer cover.
Note:
Do not touch the white flat cable and ink tubes inside the product.
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User’s Guide
Maintaining Your Product and Software
F
Set the transportation lock to the locked position.
G
Unhook the ink tank unit from the product and lay it down, and then make sure to close the cap onto the
ink tank securely. Hook the ink tank unit onto the product.
H
If the output tray and the paper support are extended, close them. Secure both sides of the output tray and
the paper support to the product’s outer casing with tape as shown in the following illustration.
I
Repack the product in its box, using the protective materials that came with it.
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User’s Guide
Maintaining Your Product and Software
c ❏Important:
Keep the product level during transport. Otherwise, ink may leak.
❏
After you move it, remove the tape securing the print head and the covers of ink tanks, then set the
position. If you notice a decline in print quality, run a cleaning cycle
transportation lock to the unlocked
or align the print head.
❏
Do not put opened ink bottles in the box with product.
Checking and Installing Your Software
Checking the software installed on your computer
To use the functions described in this User’s Guide, you need to install the following software.
❏ Epson Driver and Utilities
❏ Epson Easy Photo Print (for L1800 only)
Follow the steps below to check that the software is installed on your computer.
For Windows
A
Windows 8: Select Desktop, Settings charm and Control Panel.
Windows 7 and Vista: Click the start button and select Control Panel.
Windows XP: Click Start and select Control Panel.
B
Windows 8, 7 and Vista: Click Uninstall a program from the Programs category.
C
Check the list of currently installed programs.
Windows XP: Double-click the Add or Remove Programs icon.
For Mac OS X
A
Double-click Macintosh HD.
B
Double-click the Epson Software folder in the Applications folder and check the contents.
Note:
❏ The Applications folder contains software provided by third parties.
❏
To check that the printer driver is installed, click System Preferences on the Apple menu and then click Printers &
Scanners (for Mac OS X 10.9), Print & Scan (for Mac OS X 10.8 or 10.7) or Print & Fax (for Mac OS X 10.6 or
10.5). Then locate your product in the Printers list box.
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User’s Guide
Maintaining Your Product and Software
Installing the software
Insert the product software disk that came with your product and select the software you want to install on the
Software Select screen.
If you are using Mac OS X, or if your computer does not have a CD/DVD drive, go to the following Epson website
to download and install the software.
http://support.epson.net/setupnavi/
Uninstalling Your Software
You may need to uninstall and then reinstall your software to solve certain problems or if you upgrade your
operating system.
See the following section for information on determining what applications are installed.
& “Checking the software installed on your computer” on page 54
For Windows
Note:
❏ For Windows 8, 7 and Vista, you need an administrator account and password if you log on as a standard user.
❏
For Windows XP, you must log on to a Computer Administrator account.
A
Turn off the product.
B
Disconnect the product’s interface cable from your computer.
C
Do one of the following.
Windows 8: Select Desktop, Settings charm and Control Panel.
Windows 7 and Vista: Click the start button and select Control Panel.
Windows XP: Click Start and select Control Panel.
D
Do one of the following.
Windows 8, 7 and Vista: Click Uninstall a program from the Programs category.
Windows XP: Double-click the Add or Remove Programs icon.
E
Select the software you want to uninstall such as your product’s driver and the application from the list
displayed.
F
Do one of the following.
Windows 8 and 7: Select Uninstall/Change or Uninstall.
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User’s Guide
Maintaining Your Product and Software
Windows Vista: Click Uninstall/Change or Uninstall, and then click Continue in the User Account
Control window.
Windows XP: Click Change/Remove or Remove.
Note:
If you chose to uninstall your product’s printer driver in step 5, select the icon for your product and then click
OK.
G
When the confirmation window appears, click Yes or Next.
H
Follow the on-screen instructions.
In some cases, a message may appear to prompt you to restart your computer. If so, make sure I want to restart
my computer now is selected and click Finish.
For Mac OS X
Note:
❏ To uninstall your software you need to download the Uninstaller.
Access the site at:
http://www.epson.com
Next, select the support section of your local Epson Web site.
❏
To uninstall applications, you must log on to a Computer Administrator account.
You cannot uninstall programs if you log on as a limited account user.
❏
Depending on the application, the Installer may be separated from the Uninstaller.
A
Quit all running applications.
B
Double-click the Uninstaller icon in your Mac OS X hard drive.
C
Select the check boxes for the software you want to uninstall, such as the printer driver and the application,
from the list displayed.
D
Click Uninstall.
E
Follow the on-screen instructions.
If you cannot find the software you want to uninstall in the Uninstaller window, double-click the Applications
folder in your Mac OS X hard drive, select the application you want to uninstall, and then drag it to the Trash icon.
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User’s Guide
Maintaining Your Product and Software
Note:
If you uninstall the printer driver and the name of your product remains in the Printers & Scanners (for Mac OS X
10.9), Print & Scan (for Mac OS X 10.8 or 10.7) or Print & Fax (for Mac OS X 10.6 or 10.5) window, select the name of
your product and click the - remove button.
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User’s Guide
Error Indicators
Error Indicators
You can identify many common product problems using the lights on your product. If the product stops working
and the lights are on or flashing, use the following table to diagnose the problem, then follow the recommended
corrective measures.
= on,
Lights
= off,
= flashing slowly,
= flashing fast
Problem and solution
Paper out
No paper is loaded.
Load paper into the rear paper feed, and then press
the b button. The product resumes printing and the
light goes out.
Multiple-paper feed
More than one sheet has been fed at a time.
Load paper in the rear paper feed correctly and
press the b button. If the paper remains in the
product, see “Paper Jams” on page 62.
Paper jam
Paper has jammed in the product.
& “Paper Jams” on page 62
Cover Open*1
When you start printing, the printer cover is open.
Close the printer cover. You can cancel your print
job by pressing the + button.
Maintenance
The product’s ink pads are nearing or at the end
of their service life. *2
Flashing
alternately
Contact Epson or an authorised Epson service
provider to replace the ink pad. If the ink pad has
not reached the end of its service life, you can
resume printing by pressing the b button. It is not a
user-serviceable part.
Fatal error
An unknown product error has occurred.
Turn off the product. Then, remove the jammed
paper.
& “Paper Jams” on page 62
Then turn the product back on. If the error does not
clear, contact your dealer.
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User’s Guide
Error Indicators
Lights
Problem and solution
Waiting for initial ink to charge (Not ready to print)
Initial ink charging may not be complete.
Fill the ink tanks using all of the ink bottles supplied.
Next, turn on the product and press the H button for
3 seconds until the P light starts flashing to start
charging ink. Charging ink takes about 20 minutes.
Wait until the P light stays on.
*1 This function is only available for L1300.
*2 In some print cycles a very small amount of surplus ink may be collected in the ink pad. To prevent ink leakage from the pad,
the product is designed to stop printing when the pad has reached its limit. Whether and how often this is required will vary
according to the number of pages you print, the type of material that you print and the number of cleaning cycles that the
product performs. The need for replacement of the pad does not mean that your product has ceased to operate in accordance
with its specifications. The product will advise you when the pad requires replacing and this can only be performed by an
authorised Epson Service provider. The Epson warranty does not cover the cost of this replacement.
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User’s Guide
Troubleshooting for Printing
Troubleshooting for Printing
Diagnosing the Problem
Troubleshooting product problems is best handled in two steps: first diagnose the problem, then apply likely
solutions until the problem is fixed.
The information that you need to diagnose and solve most common problems is provided by online problem
solving, the control panel, or the status monitor. Refer to the appropriate section below.
If you have a specific problem relating to print quality, a printing problem not related to print quality, or a paper
feeding problem, or if the product does not print at all, refer to the appropriate section.
To solve a problem, you may need to cancel printing.
& “Canceling printing” on page 26
Checking product status
If a problem occurs while printing, an error message will appear in the status monitor window.
If an error message appears indicating the product’s ink pads are nearing the end of their service life, contact
Epson support to replace them. The message will be displayed at regular intervals until the ink pads are replaced.
When the product’s ink pads are saturated, the product stops and Epson support is required to continue printing.
For Windows
There are two ways to access EPSON Status Monitor 3:
❏ Double-click the product shortcut icon on your Windows taskbar. To add a shortcut icon to the taskbar, see
the following section:
& “From the shortcut icon on the taskbar” on page 22
❏ Open the printer driver, click the Maintenance tab, then click the EPSON Status Monitor 3 button.
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User’s Guide
Troubleshooting for Printing
When you access EPSON Status Monitor 3, the following window appears:
Note:
If EPSON Status Monitor 3 does not appear, access the printer driver and click the Maintenance tab and then the
Extended Settings button. In the Extended Settings window, check the Enable EPSON Status Monitor 3 check box.
EPSON Status Monitor 3 provides the following information:
❏ Technical Support:
Click Technical Support to access the Epson technical support website.
❏ Print Queue:
You can view Windows Spooler by clicking Print Queue.
For Mac OS X
Follow these steps to access EPSON Status Monitor.
A
Access the Epson Printer Utility 4.
& “Accessing the printer driver for Mac OS X” on page 22
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User’s Guide
Troubleshooting for Printing
B
Click the EPSON Status Monitor icon. The EPSON Status Monitor appears.
Paper Jams
!Caution:
Never touch the buttons on the control panel while your hand is inside the product.
c BeImportant:
careful not to pull the cables or ink tubes, or touch other components inside the product unnecessarily.
Otherwise, ink may leak or the product may be damaged.
Note:
❏ Cancel the print job if prompted by a message from the printer driver.
❏
If the P and b lights flash, press the P button to turn the product off and then back on. If only the b light flashes,
press the + button.
Removing jammed paper from inside the product
A
Open the printer cover.
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User’s Guide
Troubleshooting for Printing
B
Remove all of the paper inside, including any torn pieces.
Note:
Do not touch the white flat cable and ink tubes inside the product.
C
Close the printer cover. If the jammed paper remains near the rear paper feed, carefully remove the paper.
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User’s Guide
Troubleshooting for Printing
D
If the jammed paper remains inside the output tray, carefully remove the paper.
E
Carefully reload paper and press the b button to resume printing.
Preventing paper jams
If your paper jams frequently, check the following.
❏ The paper is smooth, not curled or wrinkled.
❏ You are using high-quality paper.
❏ The printable side of the paper is face up in the rear paper feed.
❏ The paper stack was fanned before loading.
❏ For plain paper, do not load paper above the line just under the c arrow mark inside the edge guide.
For Epson special media, make sure the number of sheets is less than the limit specified for the media.
& “Selecting Paper” on page 13
❏ The edge guide is snug against the left edge of the paper.
❏ The product is on a flat, stable surface that extends beyond the base in all directions. The product will not
operate properly if it is tilted.
Print Quality Help
If you are having print quality problems, then compare it with the illustrations below. Click the caption under the
illustration that best resembles your prints.
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User’s Guide
Troubleshooting for Printing
Good sample
Good sample
& “Horizontal banding” on page 65
& “Vertical banding or misalignment” on page 66
& “Horizontal banding” on page 65
& “Vertical banding or misalignment” on page 66
& “Incorrect or missing colors” on page 66
& “Blurry or smeared print” on page 67
Horizontal banding
❏ Make sure the printable side (the whiter or glossier side) of the paper is face up in the rear paper feed.
❏ Run the Head Cleaning utility to clear any clogged ink nozzles.
& “Cleaning the Print Head” on page 45
❏ If you have not used the product for a long time, use the Power Ink Flushing utility of the printer driver.
& “Replacing Ink inside the Ink Tubes” on page 48
❏ Try to use genuine Epson ink bottles.
❏ Make sure the paper type selected in printer driver is appropriate for the type of paper loaded in the product.
& “Paper type settings from the printer driver” on page 16
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User’s Guide
Troubleshooting for Printing
Vertical banding or misalignment
❏ Make sure the printable side (the whiter or glossier side) of the paper is face up in the rear paper feed.
❏ Run the Head Cleaning utility to clear any clogged ink nozzles.
& “Cleaning the Print Head” on page 45
❏ If you have not used the product for a long time, use the Power Ink Flushing utility of the printer driver.
& “Replacing Ink inside the Ink Tubes” on page 48
❏ Run the Print Head Alignment utility.
& “Aligning the Print Head” on page 47
❏ For Windows, clear the High Speed check box from the More Options window in your printer driver. See the
online help for details.
For Mac OS X, select Off from the High Speed Printing. To display the High Speed Printing, click through the
following menus: System Preferences, Printers & Scanners (for Mac OS X 10.9) or Print & Scan (for Mac OS
X 10.8 or 10.7) or Print & Fax (for Mac OS X 10.6 or 10.5), your product (in the Printers list box), Options &
Supplies, and then Driver.
❏ Make sure the paper type selected in the printer driver is appropriate for the type of paper loaded in the
product.
& “Paper type settings from the printer driver” on page 16
Incorrect or missing colors
❏ Make sure the initial ink charging is complete.
❏ Check the ink tank. If the tank is empty, refill the ink immediately and run the Head Cleaning utility.
& “Cleaning the Print Head” on page 45
❏ Make sure the transportation lock is in the unlocked position.
❏ For Windows, clear the Grayscale setting in the Main window in your printer driver.
For Mac OS X, clear the Grayscale setting in Print Settings in the Print dialog box in your printer driver.
See the online help for details.
❏ Adjust the color settings in your application or in your printer driver settings.
For Windows, check the More Options window.
For Mac OS X, check the Color Options dialog box from the Print dialog box.
See the online help for details.
❏ Run the Head Cleaning utility to clear any clogged ink nozzles.
& “Cleaning the Print Head” on page 45
❏ If you have not used the product for a long time, use the Power Ink Flushing utility of the printer driver.
& “Replacing Ink inside the Ink Tubes” on page 48
❏ Try to use genuine Epson ink bottles and paper recommended by Epson.
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User’s Guide
Troubleshooting for Printing
Blurry or smeared print
❏ Try to use genuine Epson ink bottles and paper recommended by Epson.
❏ Make sure the product is on a flat, stable surface that extends beyond the base in all directions. The product
will not operate properly if it is tilted.
❏ Make sure your paper is not damaged, dirty, or too old.
❏ Make sure your paper is dry and the printable side (the whiter or glossier side) is face up in the rear paper feed.
❏ If the paper is curled toward the printable side, flatten it or curl it slightly in the opposite direction.
❏ Make sure the paper type selected in the printer driver is appropriate for the type of paper loaded in the
product.
& “Paper type settings from the printer driver” on page 16
❏ Remove each sheet from the output tray as it is printed.
❏ Do not touch or allow anything to come into contact with the printed side of paper with a shiny finish. To
handle your prints, follow the instructions of the paper.
❏ Run the Head Cleaning utility to clear any clogged ink nozzles.
& “Cleaning the Print Head” on page 45
❏ If you have not used the product for a long time, use the Power Ink Flushing utility of the printer driver.
& “Replacing Ink inside the Ink Tubes” on page 48
❏ Run the Print Head Alignment utility.
& “Aligning the Print Head” on page 47
❏ If the paper is smeared with ink after printing, clean the interior of the product.
& “Cleaning the interior of the product” on page 51
Miscellaneous Printout Problems
Incorrect or garbled characters
❏ Clear any stalled print jobs.
& “Canceling printing” on page 26
❏ Turn off the product and computer. Make sure the product’s interface cable is securely plugged in.
❏ Uninstall the printer driver, then reinstall it.
& “Uninstalling Your Software” on page 55
❏ If you put your computer into Hibernate or Sleep mode manually while the computer is sending a print job,
pages of garbled text may be printed the next time you start your computer.
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User’s Guide
Troubleshooting for Printing
Incorrect margins
❏ Make sure that the paper is loaded into the rear paper feed correctly.
& “Loading Paper” on page 17
& “Loading Envelopes” on page 19
❏ Check the margin settings in your application. Make sure that the margins are within the printable area of the
page.
& “Printable area” on page 74
❏ Make sure the printer driver settings are appropriate for the paper size you are using.
For Windows, check the Main window.
For Mac OS X, check the Page Setup dialog box or Print dialog box.
❏ Uninstall the printer driver, then reinstall it.
& “Uninstalling Your Software” on page 55
Printout has a slight slant
❏ Make sure that the paper is loaded into the rear paper feed correctly.
& “Loading Paper” on page 17
& “Loading Envelopes” on page 19
❏ If Draft is selected in Quality in the Main window in your printer driver (for Windows), or Fast Economy is
selected in Print Quality in Print Settings (for Mac OS X), select another setting.
Inverted image
❏ For Windows, clear the Mirror Image check box from the More Options window of your printer driver, or
turn off the Mirror Image setting in your application.
For Mac OS X, clear the Mirror Image check box in Print Settings in the Print dialog box of your printer
driver, or turn off the Mirror Image setting in your application.
For instructions, see the online help for your printer driver or for your application.
❏ Uninstall the printer driver, then reinstall it.
& “Uninstalling Your Software” on page 55
Blank pages print
❏ Check the ink tank. If the tank is empty, refill the ink immediately and run the Head Cleaning utility.
& “Cleaning the Print Head” on page 45
❏ Make sure the printer driver settings are appropriate for the paper size you are using.
For Windows, check the Main window.
For Mac OS X, check the Page Setup dialog box or Print dialog box.
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User’s Guide
Troubleshooting for Printing
❏ For Windows, check the Skip Blank Page setting by clicking the Extended Settings button on the
Maintenance window of the printer driver.
For Mac OS X, select On from the Skip Blank Page. To display the Skip Blank Page, click through the
following menus: System Preferences, Printers & Scanners (for Mac OS X 10.9) or Print & Scan (for Mac OS
X 10.8 or 10.7) or Print & Fax (for Mac OS X 10.6 or 10.5), your product (in the Printers list box), Options &
Supplies, and then Driver.
❏ Uninstall the printer driver, then reinstall it.
& “Uninstalling Your Software” on page 55
Printed side is smeared or scuffed
❏ If the paper is curled toward the printable side, flatten it or curl it slightly in the opposite direction.
❏ For Windows, select Thick paper and envelopes from Extended Settings in your printer driver’s Maintenance
tab.
For Mac OS X 10.5.8, select On from the Thick paper and envelopes. To display the Thick Paper and
Envelopes, click through the following menus: System Preferences, Printers & Scanners (for Mac OS X 10.9)
or Print & Scan (for Mac OS X 10.8 or 10.7) or Print & Fax (for Mac OS X 10.6 or 10.5.8), your product (in
the Printers list box, Options & Supplies, and then Driver.
❏ Load and eject plain paper several times.
& “Cleaning the interior of the product” on page 51
❏ Uninstall the printer driver, then reinstall it.
& “Uninstalling Your Software” on page 55
Printing is too slow
❏ Make sure the paper type selected in the printer driver is appropriate for the type of paper loaded in the
product.
& “Paper type settings from the printer driver” on page 16
❏ For Windows, choose a lower Quality in the printer driver Main window.
For Mac OS X, choose a lower Print Quality in the Print Settings dialog box from your printer driver’s Print
dialog box.
& “Accessing the printer driver for Windows” on page 21
& “Accessing the printer driver for Mac OS X” on page 22
❏ Close any unnecessary applications.
❏ If you print continuously for an extended period, the printing may be extremely slow. This is to slow down
the printing speed and prevent the product mechanism from overheating and being damaged. If this happens,
you can continue to print, but we recommend stopping and leaving the product idle for at least 30 minutes
with the power on. (The product does not recover with the power off.) After you restart, the product will print
at normal speed.
❏ Uninstall the printer driver, then reinstall it.
& “Uninstalling Your Software” on page 55
69
User’s Guide
Troubleshooting for Printing
Paper Does Not Feed Correctly
Paper does not feed
Remove the stack of paper and make sure of the following:
❏ The paper is not curled or creased.
❏ The paper is not too old. See the instructions that came with the paper for more information.
❏ For plain paper, do not load paper above the line just under the c arrow mark inside the edge guide.
For Epson special media, make sure the number of sheets is less than the limit specified for the media.
& “Selecting Paper” on page 13
❏ Paper is not jammed inside the product. If it is, remove the jammed paper.
& “Paper Jams” on page 62
❏ You have followed any special loading instructions that came with your paper.
❏ The paper does not have any binder holes.
Multiple pages feed
❏ For plain paper, do not load paper above the line just under the c arrow mark inside the edge guide.
For Epson special media, make sure the number of sheets is less than the limit specified for the media.
& “Selecting Paper” on page 13
❏ Make sure the edge guide is snug against the left edge of the paper.
❏ Make sure the paper is not curled or folded. If so, flatten it or curl it slightly toward the opposite side before
loading.
❏ Remove the stack of paper and make sure that the paper is not too thin.
& “Paper” on page 73
❏ Fan the edges of the stack to separate the sheets, then reload the paper.
❏ If too many copies of a file are being printed, check the Copies setting in your printer driver as follows, and
also check in your application.
For Windows, check the Copies setting on the Main window.
Mac OS X, check the Copies setting in the Print dialog.
Paper is improperly loaded
If you have loaded the paper too far into the product, the product cannot feed the paper correctly. Turn the
product off and gently remove the paper. Then turn the product on and reload the paper correctly.
70
User’s Guide
Troubleshooting for Printing
Paper is not ejected fully or is wrinkled
❏ If the paper does not eject fully, press the m button to eject the paper. If the paper is jammed inside the
product, remove it by referring to the following section.
& “Paper Jams” on page 62
❏ If the paper is wrinkled when it comes out, it may be damp or too thin. Load a new stack of paper.
Note:
Store any unused paper in its original packaging in a dry area.
The Product Does Not Print
All lights are off
❏ Press the P button to make sure the product is on.
❏ Make sure that the power cord is securely plugged in.
❏ Make sure that your outlet works and is not controlled by a wall switch or timer.
Lights came on and then went out
The product’s voltage may not match the outlet rating. Turn off the product and unplug it immediately. Then
check the label on the back of the product.
!Caution:
If the voltage does not match, DO NOT PLUG YOUR PRODUCT BACK IN. Contact your dealer.
Only the power light is on
❏ Turn off the product and computer. Make sure the product’s interface cable is securely plugged in.
❏ If you are using the USB interface, make sure your cable meets the USB standards.
❏ If you are connecting the product to your computer via a USB hub, connect the product to the first-tier hub
from your computer. If the printer driver is still not recognized on your computer, try to directly connect the
product to your computer without the USB hub.
❏ If you are connecting the product to your computer via a USB hub, make sure the USB hub device is
recognized by your computer.
❏ If you are trying to print a large image, your computer may not have enough memory. Try reducing the
resolution of your image or printing the image at a smaller size. You may need to install more memory in
your computer.
71
User’s Guide
Troubleshooting for Printing
❏ Users of Windows can clear any stalled print jobs from the Windows Spooler.
& “Canceling printing” on page 26
❏ Uninstall the printer driver, then reinstall it.
& “Uninstalling Your Software” on page 55
72
User’s Guide
Product Information
Product Information
System Requirements
For Windows
System
PC Interface
Windows 8.1 (32-bit, 64-bit), Windows 8 (32-bit, 64-bit), 7 (32-bit, 64-bit), Vista (32-bit,
64-bit), XP SP1 or higher(32-bit), or XP Professional x64 Edition
USB
For Mac OS X
System
PC Interface
Mac OS X 10.5.8, 10.6.x, 10.7.x, 10.8.x, 10.9.x
USB
Note:
The UNIX File System (UFS) for Mac OS X is not supported.
Technical Specifications
Note:
Specifications are subject to change without notice.
Printer specifications
Paper path
Rear paper feed, top entry
Capacity
12 mm (0.5 in.)
Paper
Note:
❏ Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson
cannot attest to the quality of any non-Epson brand or type of paper. Always test samples of paper stock before
purchasing large quantities or printing large jobs.
❏
Poor quality paper may reduce print quality and cause paper jams or other problems. If you encounter problems,
switch to a higher grade of paper.
73
User’s Guide
Product Information
Single sheets:
Size
A3 297 × 420 mm
A4 210 × 297 mm
10 × 15 cm (4 × 6 in.)
13 × 18 cm (5 × 7 in.)
A6 105 × 148 mm
A5 148 × 210 mm
B5 182 × 257 mm
9 × 13 cm (3.5 × 5 in.)
13 × 20 cm (5 × 8 in.)
20 × 25 cm (8 × 10 in.)
16:9 wide size (102 × 181 mm)
100 × 148 mm
Letter 8 1/2 × 11 in.
Legal 8 1/2 × 14 in.
Paper types
Plain paper or special paper distributed by Epson
Thickness
(for plain paper)
0.08 to 0.11 mm (0.003 to 0.004 in.)
Weight
(for plain paper)
64 g/m2 (17 lb) to 90 g/m2 (24 lb)
Envelopes:
Size
Envelope #10 4 1/8 × 9 1/2 in.
Envelope DL 110 × 220 mm
Envelope C4 229 × 324 mm
Envelope C6 114 × 162 mm
Paper types
Plain paper
Weight
75 g/m2 (20 lb) to 90 g/m2 (24 lb)
Printable area
Highlighted portions show printable area.
Single sheets:
74
User’s Guide
Product Information
Normal
Borderless
Envelopes:
Minimum margin
Media type
Single sheets
Envelopes
A
3.0 mm (0.12 in.)
3.0 mm (0.12 in.)
B
3.0 mm (0.12 in.)
5.0 mm (0.20 in.)
C
3.0 mm (0.12 in.)
20 mm (0.78 in.)
Note:
❏ Depending on the type of paper, print quality may decline in the top and bottom areas of the print, or the area may
be smeared.
❏
Borderless printing is only available for L1800.
75
User’s Guide
Product Information
Mechanical
Dimensions
Storage
Width: 705 mm (27.8 inches)
Depth: 322 mm (12.7 inches)
Height: 215 mm (8.5 inches)
Printing*
Width: 705 mm (27.8 inches)
Depth: 798 mm (31.4 inches)
Height: 415 mm (16.3 inches)
Weight
L1300: Approx. 12.2 kg (26.9 lb) without the ink and the power cord.
L1800: Approx. 12.5 kg (27.6 lb) without the ink and the power cord.
* With the output tray, output tray extension, and the paper support extended.
Electrical
L1300
100-120V Model
220-240 V Model
Input voltage range
90 to 132V
198 to 264V
Rated frequency range
50 to 60 Hz
50 to 60 Hz
Input frequency range
49.5 to 60.5 Hz
49.5 to 60.5 Hz
Rated current
0.7 A
0.4 A
Printing
Approx. 19W (ISO/IEC24712)
Approx. 20W (ISO/IEC24712)
Ready mode
Approx. 6.4W
Approx. 6.9W
Sleep mode
Approx. 1.4W
Approx. 1.6W
Power off
Approx. 0.4W
Approx. 0.4W
100-120V Model
220-240 V Model
Input voltage range
90 to 132V
198 to 264V
Rated frequency range
50 to 60 Hz
50 to 60 Hz
Input frequency range
49.5 to 60.5 Hz
49.5 to 60.5 Hz
Rated current
0.6 A
0.3 A
Power consumption
L1800
76
User’s Guide
Product Information
Power consumption
Printing
Approx. 15W (ISO/IEC24712)
Approx. 16W (ISO/IEC24712)
Ready mode
Approx. 6.3W
Approx. 6.8W
Sleep mode
Approx. 1.5W
Approx. 1.7W
Power off
Approx. 0.4W
Approx. 0.4W
Note:
Check the label on the back of the product for its voltage.
Environmental
Temperature
Operation:
10 to 35 °C (50 to 95 °F)
Storage:
-20 to 40 °C (-4 to 104 °F)
1 month at 40 °C (104 °F)
Humidity
Operation:*
20 to 80% RH
Storage:*
5 to 85% RH
* Without condensation
Standards and approvals
European model:
Low voltage directive 2006/95/EC
EN60950-1
EMC directive 2004/108/EC
EN55022 Class B
EN61000-3-2
EN61000-3-3
EN55024
Interface
USB - Compatible with the USB 2.0 Specification
77
User’s Guide
Where To Get Help
Where To Get Help
Technical Support Web Site
Epson’s Technical Support Web Site provides help with problems that cannot be solved using the troubleshooting
information in your product documentation. If you have a Web browser and can connect to the Internet, access
the site at:
http://support.epson.net/
http://www.epson.eu/Support (Europe)
If you need the latest drivers, FAQs, manuals, or other downloadables, access the site at:
http://www.epson.com
http://www.epson.eu/Support (Europe)
Then, select the support section of your local Epson Web site.
Contacting Epson Support
Before Contacting Epson
If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting
information in your product documentation, contact Epson support services for assistance. If Epson support for
your area is not listed below, contact the dealer where you purchased your product.
Epson support will be able to help you much more quickly if you give them the following information:
❏ Product serial number
(The serial number label is usually on the back of the product.)
❏ Product model
❏ Product software version
(Click About, Version Info, or similar button in the product software.)
❏ Brand and model of your computer
❏ Your computer operating system name and version
❏ Names and versions of the software applications you normally use with your product
❏ Number of sheets of paper fed
& “Checking the Number of Sheets of Paper Fed” on page 51
78
User’s Guide
Where To Get Help
Help for Users in Europe
Check your Pan-European Warranty Document for information on how to contact Epson support.
Help for Users in Taiwan
Contacts for information, support, and services are:
World Wide Web (http://www.epson.com.tw)
Information on product specifications, drivers for download, and products enquiry are available.
Epson HelpDesk (Phone: +02-80242008)
Our HelpDesk team can help you with the following over the phone:
❏ Sales enquiries and product information
❏ Product usage questions or problems
❏ Enquiries on repair service and warranty
Repair service center:
Telephone number
Fax number
Address
02-23416969
02-23417070
No.20, Beiping E. Rd., Zhongzheng Dist., Taipei City 100,
Taiwan
02-27491234
02-27495955
1F., No.16, Sec. 5, Nanjing E. Rd., Songshan Dist., Taipei City
105, Taiwan
02-32340688
02-32345299
No.1, Ln. 359, Sec. 2, Zhongshan Rd., Zhonghe City, Taipei
County 235, Taiwan
039-605007
039-600969
No.342-1, Guangrong Rd., Luodong Township, Yilan County
265, Taiwan
038-312966
038-312977
No.87, Guolian 2nd Rd., Hualien City, Hualien County 970,
Taiwan
03-2810606
03-2810707
No.413, Huannan Rd., Pingzhen City, Taoyuan County 324,
Taiwan
03-5325077
03-5320092
1F., No.9, Ln. 379, Sec. 1, Jingguo Rd., North Dist., Hsinchu
City 300, Taiwan
04-23291388
04-23291338
3F., No.510, Yingcai Rd., West Dist., Taichung City 403, Taiwan
04-2338-0879
04-2338-6639
No.209, Xinxing Rd., Wuri Dist., Taichung City 414, Taiwan
(R.O.C.)
05-2784222
05-2784555
No.463, Zhongxiao Rd., East Dist., Chiayi City 600, Taiwan
06-2221666
06-2112555
No.141, Gongyuan N. Rd., North Dist., Tainan City 704, Taiwan
79
User’s Guide
Where To Get Help
Telephone number
Fax number
Address
07-5520918
07-5540926
1F., No.337, Minghua Rd., Gushan Dist., Kaohsiung City 804,
Taiwan
07-3222445
07-3218085
No.51, Shandong St., Sanmin Dist., Kaohsiung City 807,
Taiwan
08-7344771
08-7344802
1F., No.113, Shengli Rd., Pingtung City, Pingtung County
900, Taiwan
Help for Users in Singapore
Sources of information, support, and services available from Epson Singapore are:
World Wide Web (http://www.epson.com.sg)
Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries,
and Technical Support via e-mail are available.
Epson HelpDesk (Phone: (65) 6586 3111)
Our HelpDesk team can help you with the following over the phone:
❏ Sales enquiries and product information
❏ Product usage questions or problems
❏ Enquiries on repair service and warranty
Help for Users in Thailand
Contacts for information, support, and services are:
World Wide Web (http://www.epson.co.th)
Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and e-mail are
available.
Epson Hotline (Phone: (66)2685-9899)
Our Hotline team can help you with the following over the phone:
❏ Sales enquiries and product information
❏ Product usage questions or problems
❏ Enquiries on repair service and warranty
80
User’s Guide
Where To Get Help
Help for Users in Vietnam
Contacts for information, support, and services are:
Epson Hotline (Phone):
84-8-823-9239
Service Center:
59, Truong Dinh Street, District 1, Hochiminh City,
Vietnam
Help for Users in Indonesia
Contacts for information, support, and services are:
World Wide Web (http://www.epson.co.id)
❏ Information on product specifications, drivers for download
❏ Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail
Epson Hotline
❏ Sales enquiries and product information
❏ Technical support
Phone
(62) 21-572 4151
Fax
(62) 21-572 4357
Help for Users in Hong Kong
To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong
Limited.
Internet Home Page
Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users
with the following information:
❏ Product information
❏ Answers to Frequently Asked Questions (FAQs)
❏ Latest versions of Epson product drivers
Users can access our World Wide Web home page at:
http://www.epson.com.hk
81
User’s Guide
Where To Get Help
Technical Support Hotline
You can also contact our technical staff at the following telephone and fax numbers:
Phone:
(852) 2827-8911
Fax:
(852) 2827-4383
Help for Users in Malaysia
Contacts for information, support, and services are:
World Wide Web (http://www.epson.com.my)
❏ Information on product specifications, drivers for download
❏ Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail
Epson Trading (M) Sdn. Bhd.
Head Office.
Phone:
603-55-215 888
Fax:
603-56288388/399
Epson Helpdesk
❏ Sales enquiries and product information (Infoline)
Phone:
603-56288222
❏ Enquiries on repair services & warranty, product usage and technical support (Techline)
Phone:
603-56288333
Help for Users in India
Contacts for information, support, and services are:
World Wide Web (http://www.epson.co.in)
Information on product specifications, drivers for download, and products enquiry are available.
82
User’s Guide
Where To Get Help
Epson India Head Office - Bangalore
Phone:
080-30515000
Fax:
30515005
Epson India Regional Offices:
Location
Telephone number
Fax number
Mumbai
022-28261515 /16/17
022-28257287
Delhi
011-30615000
011-30615005
Chennai
044-30277500
044-30277575
Kolkata
033-22831589 / 90
033-22831591
Hyderabad
040-66331738/ 39
040-66328633
Cochin
0484-2357950
0484-2357950
Coimbatore
0422-2380002
NA
Pune
020-30286000 /30286001/30286002
020-30286000
Ahmedabad
079-26407176 / 77
079-26407347
Helpline
For Service, Product info or to order an ink bottle - 18004250011 (9AM - 9PM) - This is a Toll-free number.
For Service (CDMA & Mobile Users) - 3900 1600 (9AM - 6PM) Prefix local STD code
Help for Users in the Philippines
To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines
Corporation at the telephone and fax numbers and e-mail address below:
Trunk Line:
(63-2) 706 2609
Fax:
(63-2) 706 2665
Helpdesk Direct Line:
(63-2) 706 2625
E-mail:
epchelpdesk@epc.epson.com.ph
World Wide Web (http://www.epson.com.ph)
Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and E-mail
Enquiries are available.
Toll-Free No. 1800-1069-EPSON(37766)
83
User’s Guide
Where To Get Help
Our Hotline team can help you with the following over the phone:
❏ Sales enquiries and product information
❏ Product usage questions or problems
❏ Enquiries on repair service and warranty
84
User’s Guide
Index
Index
2
H
2-sided printing...............................................................................29
Head cleaning
Mac OS X.....................................................................................46
product buttons..........................................................................47
Windows......................................................................................46
Help
Epson............................................................................................78
Horizontal banding........................................................................65
A
Aligning print head........................................................................47
B
I
Banding......................................................................................65, 66
Blank pages......................................................................................68
Blurry prints....................................................................................67
Buttons
control panel................................................................................12
Incorrect characters........................................................................67
Ink
precaution....................................................................................38
Interface cables................................................................................77
C
L
Canceling printing..........................................................................26
Mac OS X.....................................................................................27
Windows......................................................................................27
Cleaning
print head.....................................................................................45
Color problems...............................................................................66
Contacting Epson...........................................................................78
Control panel...................................................................................12
Copyright...........................................................................................2
Lights
control panel................................................................................12
Loading
envelopes......................................................................................19
paper.......................................................................................13, 17
M
Documents
printing.........................................................................................23
Driver
accessing for Mac OS X..............................................................22
accessing for Windows..............................................................21
uninstalling..................................................................................55
Mac OS X
accessing product settings.........................................................22
checking product status.............................................................61
Managing print jobs
Windows......................................................................................60
Margins
problems......................................................................................68
Mirror image...................................................................................68
Misalignment...................................................................................66
Multiple pages per sheet................................................................32
E
N
Easy Photo Print.............................................................................28
Enlarging pages...............................................................................31
Envelopes
loading..........................................................................................19
printable area...............................................................................75
Epson
Easy Photo Print.........................................................................28
paper.............................................................................................13
Errors
print..............................................................................................60
Nozzle check....................................................................................44
Mac OS X.....................................................................................44
product buttons..........................................................................45
Windows......................................................................................44
D
P
Pages per sheet printing.................................................................32
Paper
Epson special paper....................................................................13
feeding problems........................................................................70
jams...............................................................................................62
loading..........................................................................................17
loading capacity..........................................................................13
F
Fit to page printing.........................................................................31
85
User’s Guide
Index
printable area...............................................................................74
specifications...............................................................................73
wrinkling......................................................................................71
Photo
software........................................................................................28
Print head
aligning.........................................................................................47
checking.......................................................................................44
cleaning........................................................................................45
Print quality
improving....................................................................................64
Print speed
increasing.....................................................................................69
Printable area specifications..........................................................74
Printing
2-sided..........................................................................................29
canceling......................................................................................26
fit to page.....................................................................................31
multiple pages per sheet.............................................................32
preset............................................................................................29
shortcut........................................................................................29
text................................................................................................23
Problems
banding..................................................................................65, 66
blank pages..................................................................................68
blurry prints.................................................................................67
contacting Epson........................................................................78
diagnosing....................................................................................60
incorrect characters....................................................................67
incorrect colors...........................................................................66
margins.........................................................................................68
mirror image...............................................................................68
paper feeding...............................................................................70
paper jams....................................................................................62
print..............................................................................................60
print speed...................................................................................69
product does not print...............................................................71
smeared prints.......................................................................67, 69
solving..........................................................................................78
Product
checking status............................................................................60
cleaning........................................................................................51
parts..............................................................................................10
transporting.................................................................................52
Product settings
accessing for Mac OS X..............................................................22
accessing for Windows..............................................................21
Power Off Timer.........................................................................49
Windows......................................................................................33
Shipping product............................................................................52
Smeared prints..........................................................................67, 69
Software
uninstalling..................................................................................55
Specifications
mechanical...................................................................................76
paper.............................................................................................73
printer...........................................................................................73
standards and approvals............................................................77
Speed
increasing.....................................................................................69
Status Monitor
Mac OS X.....................................................................................61
System requirements......................................................................73
T
Technical support...........................................................................78
Text
printing documents....................................................................23
Trademarks........................................................................................2
Transporting product.....................................................................52
U
USB
connecter......................................................................................77
W
Windows
accessing product settings.........................................................21
checking product status.............................................................60
managing print jobs...................................................................60
R
Reducing page size..........................................................................31
Refilling the ink tanks....................................................................40
Resizing pages..................................................................................31
S
Safety information............................................................................7
Service...............................................................................................78
Sharing printer
Mac OS X.....................................................................................36
86