User’s manual
E598-2
5.8 GHz expansion handset�
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f���
or
use with AT&T models�������
E5901/
E5902B/E5903B/ E5911/
������
E5912B/E5913B/E5914B/
E5921/E5922B/E5923B/E5924B/
E6001/E6002B/E6012B/E6013B/
E6014B/E3813B
TONE
Congratulations
on purchasing your new AT&T product.
Before using this AT&T product, please
read the Important safety instructions
on pages 50 to 53 of this manual
Please thoroughly read the user’s
manual for all the feature operation
and troubleshooting information you
need to install and operate your new
AT&T product. For customer service
or product information, please visit
our website at www.telephones.att.com
or call 1 (800) 222-3111.
In Canada dial 1 (866) 288-4268.
Model #: E598-2
Product name: 5.8GHz expansion handset
Serial #: (found on the bottom of the charger)
Purchase date:
Place of purchase:
R
The ENERGY STAR program (www.energystar.gov) recognizes
and encourages the use of products that save energy and help
protect our environment. We are proud to mark this product with
R
the ENERGY STAR label indicating it meets the latest energy
efficiency guidelines.
Copyright © 2007 Advanced American Telephones. All rights reserved.
AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures,
licensed to Advanced American Telephones. Printed in China.
You must charge the battery
and register the handset
before use.
STOP!
See page 4
for easy instructions.
For customer service or product information, please visit our
website at www.telephones.att.com or call 1 (800) 222-3111. In
Canada dial 1 (866) 288-4268.
NOTE: Your product may be shipped with a protective sticker covering the
handset or base display, remove it before use.
Table of contents
Quick reference guide...........................1
Parts checklist...........................................3
Battery installation & charging.........4
Belt clip & optional headset...............5
Adding and registering handsets.....6
Replacing a handset...............................8
Basic operation.........................................9
Options while on calls........................11
Intercom.....................................................14
Intercom call transfer..........................16
Settings......................................................17
Sounds........................................................21
Display........................................................23
Ringer volume.........................................25
Directory....................................................26
New directory entries..........................27
Directory search.....................................29
To dial, delete or change
entries...................................................31
Caller ID.....................................................33
To review the call log.........................37
Screen icons,
indicator lights & tones................39
Handset display
screen messages.............................40
Troubleshooting.....................................42
Important safety instructions..........50
FCC Part 68 and ACTA.......................54
FCC Part 15..............................................56
Limited warranty....................................57
Technical specifications.....................61
Index............................................................62
Getting started
UP
Quick reference guide
LEFT
Handset
CENTER
RIGHT
DOWN
MENU/SELECT
Press to display the
menu. Once in the menu,
press to select an item
or save an entry or setting. Press
or
to
scroll up or down while
in menus. While entering
names or numbers, press
or
to move the cursor to the left or right.
CID
Press to display caller
ID information (page
33).
PHONE/FLASH
Press to make or
answer a call. During a
call, press to receive an
incoming call if call waiting is activated (page 11).
DIR
Press to display directory
entries (see page 29).
MUTE/DELETE
OFF/CLEAR
While on a call, press to
mute microphone (page
12). While reviewing the
call log, press to delete an
individual entry, or press
and hold to clear the
caller ID log (page 38).
While predialing, press to
delete digits from a string
(see page 9).
SPEAKER
Press to activate handset speakerphone. Press
again to resume normal
handset use (page 9).
During a call, press to
hang up. While using
menus, press to cancel
an operation, back up to
the previous menu, or
exit the menu display.
REDIAL/PAUSE
Press to view redial memory (see page 10). While
entering numbers, press
and hold to insert a dialing pause (see page 27).
TONE
MUTE
REDIAL
DELETE
PAUSE
INT
Press to initiate an intercom conversation or
transfer a call (see pages
14-16).
Getting started
Quick reference guide
Feature menu
Shows a highlighted item
DIRECTORY
Feature menu
DIRECTORY...................................................................26
CALL LOG......................................................................33
SETTINGS.......................................................................17
SOUNDS.........................................................................21
DISPLAY..........................................................................23
Menu
RINGER VOLUME........................................................25
TONE
Using menus
Press
Press
MUTE
REDIAL
DELETE
PAUSE
to scroll through menu items.
MUTE/SELECT
to select or modify a highlighted item.
Press OFF/CLEAR to cancel an operation, back up to the previous menu, or exit
the menu display
Getting started
Parts checklist
Save your sales receipt and original packaging in case you need
to ship your telephone for warranty service.
Check to make sure the telephone package includes the following:
Quick start guide
User’s manual
E598-2
5.8 GHz expansion handset
for use with AT&T models
E5901/E5902B/E5903B/
E5911/E5912B/E5913B/
E5914B/ E5921/E5922B/
E5923B/E5924B/E6001/
E6002B/E6012B/E6013B/
E6014B/E3813B
E598-2
5.8 GHz expansion handset
for use with AT&T models
E5901/E5902B/E5903B/
E5911/E5912B/E5913B/
E5914B/ E5921/E5922B/
E5923B/E5924B/E6001/
E6002B/E6012B/E6013B/
E6014B/E3813B
TONE
TONE
TONE
Quick start guide
Charger for cordless
handset
Power adapter
for handset
charger
User's manual
Belt clip for cordless
handset
Battery compartment
cover
MUTE
REDIAL
DELETE
PAUSE
Cordless
handset
Battery for cordless
handset
Getting started
Battery installation & charging
After battery installation, the battery may have enough charge to allow
for some calls. For best performance, place the handset in the charger
or telephone base and allow it to charge for 16 hours before use. You
can keep the battery charged by returning the handset to the charger or
the telephone base after each use. When the battery is fully depleted, a
recharge takes about 12 hours. The average talk time on a fully charged
battery is about eight hours depending on environmental conditions, and
the standby time when idle is approximately five days.
1. Plug the small
2.
end of the smaller
power adapter into
the jack on the
underside of charger, then route the
cord through the
slot as shown.
Plug the
large end of
the smaller
power
adapter into
an elec­trical
outlet.
3. Plug the battery
securely into the plug
inside the handset
battery compartment,
match­ing the colorcoded label.
TONE
6. The battery
may have enough
charge to allow
for some calls. For
best performance,
place handset in
the telephone
base or charger
to charge for at
lease 16 hours
before first use.
4. Place the
battery and
wires neatly
inside the compartment.
5. Slide battery
com­partment
cover towards
the center until
it clicks closed.
LOW BATTERY
Low battery indicator
Return handset to the
telephone base or charger to recharge when
this symbol flashes.
(Handset will beep when
battery is low.)
To replace the battery, press
in and downward on the tab
to open the battery compartment cover. Then lift out the
old battery and disconnect.
Follow the instructions on this
page to install and charge the
new battery.
Caution: Use only the supplied rechargeable battery or AT&T replacement
battery model 27910 (part number 89-0099-00-00). To order, visit our website at
www.telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.
Getting started
Belt clip & optional headset
Install belt clip as shown below if desired.
To release belt clip,
pull and unlock one
flap from the notch
first before detaching the whole belt
clip from handset.
Snap belt clip
into notches
on both sides
of handset.
For hands-free telephone conversations, you can use any industry
standard 2.5 mm headset (purchased separately). For best results,
use an AT&T 2.5 mm headset. ���������������������������������
To purchase a headset, visit our
website at www.telephones.att.com or call 1 (800) 222-3111. In
Canada dial 1 (866) 288-4268.
Plug 2.5 mm
headset into
jack on side of
handset (beneath
small rubber flap).
TONE
MUTE
REDIAL
DELETE
PAUSE
Getting started
Adding and registering handsets
Before using a new E598-2 handset, you must register it with
your E5901/E5902B/E5903B/E5911/E5912B/E5913B/E5914B/
E5921/E5922B/E5923B/E5924B/E6001/E6002B/E6012B/E6013B/
E3813B or E6014B telephone base (purchased separately). The
E5901/E5902B/E5903B/E5911/E5912B/E5913B/E5914B/E5921/
E5922B/E5923B/E5924B/����������������������������������
E6001/E6002B/���������������������
E6012B/E6013B/E3813B
or E6014B can accommodate up to four cordless handsets.
The handset provided with the E5901/E5911/E5921 or ���������
E6001����
is
automatically registered as handset 1. Additional handsets will
be assigned numbers in the order they are registered (handset 2,
handset 3 and handset 4). You can register a maximum of four
handsets.
The E5902B/E5912B/E5922B/E6002B or E6012B has two handsets automatically registered as handset 1 and 2. You can register
two additional handsets, which will be assigned numbers 3 and 4.
The E5903B/E5913B/E5923B/E3813B or E6013B has three
handsets automatically registered as handsets 1, 2 and 3. You can
register one additional handset, which will be assigned number 4.
The E5904B/E5914/E5924B/E6014B has four pre-registered
handsets, so you cannot register any additional handsets to it.
Getting started
Adding and registering handsets
NOT REGISTERED
Before using a new E598-2 handset, you
must register it with the telephone base.
Each handset must be registered seperately.
To register a handset to your telephone
base
PRESS
HNDST LOC
4 SEC ON BASE
PLEASE WAIT...
HS X
REGISTERED
12:00PM
When first purchased, the expansion handset will show NOT REGISTERED on the
screen. The new handset may need to be
charged for five minutes before registering
to the main telephone base.
1. Place the unregistered handset into the
telephone base. If PRESS HNDST LOC 4
SEC ON BASE does not appear on the
handset screen after a few seconds, lift
up handset and place it in the telephone
base again.
2.On the telephone base, press and hold
HANDSET LOCATOR for about four
seconds (until the red IN USE light
on the telephone base turns on) and
then release the button. The handset
will show PLEASE WAIT…. and will
take about 10 seconds to complete
the registration. The handset will show
HS X REGISTERED and will beep if the
registration was successful.
NOTES:
1. If the registration was not successful the display
will show NOT REGISTERED. To reset the handset, lift the handset out of the telephone base
or charger and replace it. Try the registration
process again.
2. You cannot register a handset if any phone connected to your phone line is in use.
Getting started
Replacing a handset
You may need to de-register your handsets if:
You have the maximum number of registered handsets (four) and
you need to replace a handset.
- OR You wish to change the designated handset number of your registered handsets.
You must first de-register ALL the handsets, and then re-register
ALL the handsets you wish to use.
Please read carefully through all the instructions on this page
before beginning the de-registration process.
To de-register all handsets
1. Press and hold HANDSET LOCATOR on the telephone base
for about 10 seconds (until the IN USE light turns on and
starts to flash), then release the HANDSET LOCATOR button.
2. Immediately press and release HANDSET LOCATOR again.
You must press HANDSET LOCATOR while the IN USE light
is still flashing. (The light flashes for about seven seconds.)
3. The handset(s) will show CONNECTING... and it will take about
10 seconds to complete de-registration. ALL handsets will
show NOT REGISTERED if de-registration was successful.
NOT REGISTERED
4. To re-register the handset(s) to the telephone base, follow the registration instructions on page 6-7.
NOTES:
1. If the de-registration process was not successful, you may need to reset the
system and try again. To reset: pick up any registered handset and press the
PHONE/FLASH button, then press the
OFF/CLEAR button and place the
handset back into the base. You may also reset by unplugging the power from
the telephone base and plug it back in.
2. You cannot de-register the handset(s) if any phone connected to your phone
line is in use.
Telephone operation
Basic operation
Making and answering calls
Elapsed
time
PHONE 00:00:30
To answer an incoming call, press
PHONE/FLASH or
SPEAKER, or any
dial pad key (0-9, * or #). To make a
call, press PHONE/FLASH or
SPEAKER, then dial a number. Press
OFF/CLEAR to hang up.
On-hook dialing
Press to
make or
answer
a call.
Press
to
hang
up
TONE
MUTE
REDIAL
DELETE
PAUSE
Press to turn
on the handfree speakerphone
To predial (preview numbers before
dialing), enter numbers first, then
press PHONE /FLASH or SPEAKER
to dial. Press MUTE or OFF/CLEAR at
any time to make corrections as you are
entering numbers.
The screen displays the elapsed time as
you talk (in hours, minutes and seconds).
NOTE: Pressing PHONE/FLASH to access services from your local tel­ephone service provider will not affect the elapsed time.
SPEAKER 00:00:49
Auto off
A call will be terminated automatically
by placing the handset in the telephone
base or charger.
Hands-free speakerphone calls
NOTE: If a head
set is plugged into the handset, you will not be able to use the handset speakerphone.
To answer a call, press SPEAKER. To
make a call, press SPEAKER, then dial
a number. During a call you can press
SPEAKER to switch between handsfree speakerphone and normal handset
use. Press OFF/CLEAR to hang up.
Telephone operation
Basic operation
REDIAL
555-1234
** PAGING **
TONE
MUTE
REDIAL
DELETE
PAUSE
Last number redial
Before pressing PHONE/FLASH, press
REDIAL/PAUSE to display the most recently
called numbers (up to 32 digits). Press
,
or REDIAL/PAUSE repeatedly to view
up to five recently called numbers. The
handset will beep twice at the beginning or
end of the list.
Press OFF/CLEAR to exit.
Press PHONE/FLASH or SPEAKER
to redial any displayed number or press
PHONE/FLASH or SPEAKER then
REDIAL/PAUSE to call the most recently
called number (up to 32 digits).
Press MUTE/DELETE to delete the displayed
number from the redial memory.
Handset locator
If you misplace the handset(s), press
HANDSET LOCATOR at the telephone base. This starts the paging tone
at the handset(s) for 60 seconds to help
you locate it. To stop the paging tone,
press PHONE/FLASH, SPEAKER ,
or any dial pad key (0-9, *, or #) on
the handset(s), or press HANDSET
LOCATOR on the telephone base.
NOTES:
1. The handset ringer volume also determines the
level of the paging tone. If the handset ringer
volume level is set to off (0), that handset will be
silenced for all calls and paging (page 25).
2. During a page, if you press OFF/CLEAR or
MUTE/DELETE on a handset, the ringer of that handset
will be silenced. But the page will not be cancelled.
10
Telephone operation
Options while on calls
Volume control
Press VOLUME keys on the side of the
handset to adjust listening volume. Each
button press increases or decreases the
volume by one level.
When you change the volume level, the
new setting is saved.
Press to
adjust
the
volume.
Press to
switch
back
and
forth
between
calls.
TONE
MUTE
REDIAL
DELETE
PAUSE
NOTE: A maximum
of two handsets can be used on an outside call, and the other two handsets can be used on an inter-
com call.
NOTES:
1. All volume settings, (normal handset, speakerphone, and headset) are independent.
2. When you adjust the volume to highest or lowest, you will hear a double beep.
Call waiting
If you subscribe to call waiting service
with your local telephone service provider, you will hear a beep if someone
calls while you are already on a call.
Press PHONE/FLASH to put your current call on hold and take the new call.
You can press PHONE/FLASH at any
time to switch back and forth between
calls.
Multiple handset use
While on a call, a person on the ringing destination handset can press
PHONE/FLASH or
SPEAKER to join
the conversation.
The person on either handset can press
OFF/CLEAR, or place the handset in the
telephone base or charger to drop out
of the call, but the call will not be terminated until both handsets hang up.
11
Telephone operation
Options while on calls
Mute
Press MUTE to silence the microphone.
You will be able to hear the caller, but
your caller will not be able to hear you
until you press MUTE again and resume
speaking.
Press to
switch
to touch
tone
dailing
Press to
silence
the
ringer
TONE
Press to
silence
the ringer.
MUTE
REDIAL
DELETE
PAUSE
Temporary ring silencing
Press OFF/CLEAR or MUTE/DELETE while
the phone is ringing to silence the ringer
temporarily. This will silence the ringer
without disconnecting the call.
The next phone call will ring normally.
NOTE: If you have more than one handset in use, all handsets ring with an incoming call. Press
OFF/CLEAR or MUTE/DELETE on one handset will only silence the ringer of that particular handset but the other handset(s) will continue to ring.
Temporary tone dialing
If you have dial pulse (rotary) service only
and have changed the telephone to pulse
dial type (page 18), you can switch to
touch tone dialing during a call by pressing *. This can be useful if you need to
send tone signals for access to answering
systems or long-distance services.
After you hang up or press PHONE/FLASH
(to receive a call waiting call), the phone
automatically returns to dial pulse (rotary) service.
12
Telephone operation
Options while on calls
Press
to
review
the
call
log
Press to
review
the
directory
TONE
MUTE
REDIAL
DELETE
PAUSE
Press to
review the
most recently
called number
Last number redial accessing
While on a call, you can press
REDIAL/PAUSE to review the most recently called number. To return to your call,
press REDIAL/PAUSE. To call the most
recently called number displayed, wait for
two seconds. The number will be dailed
out automatically.
NOTE: While on a call, only the most recent-
ly called number can be reviewed, and eras-
ing the entry is not allowed. For more details about the redial memory (page 10).
Directory accessing
While on a call, you can press DIR then
or
to review the directory. To return
to your call, press and hold OFF/CLEAR.
To dial the displayed number, press
MENU/SELECT.
NOTE:
����� While reviewing the directory on a call, searching by name to find a specific entry, editing or deleting an entry is not allowed. For more details about the directory (page 26).
NOTE: During a call, while accessing redial memory, directory or caller ID log, pressing
OFF/CLEAR will end your call.
Caller ID log accessing
While on a call, press CID then
or
to
review the caller ID log. To return to your
call, press and hold OFF/CLEAR. To dial
the displayed number, press MENU/SELECT.
NOTE:
����� While reviewing the caller ID log on a call, storing the call log number in the direc-
tory, changing dialing options or deleting is not allowed. For more details about the call log, see page 33.
13
Telephone operation
Intercom
TONE
TONE
MUTE
REDIAL
MUTE
REDIAL
DELETE
PAUSE
DELETE
PAUSE
INTERCOM TO:
INTERCOM
Use the intercom feature for conversations
between handsets.
1. Press INT. The screen of the originating
handset will show INTERCOM TO.
2. Enter the handset number of the destination handset. The display will show
CALLING HANDSET X. The destination
handset will ring, and its screen will
show HANDSET X IS CALLING.
NOTES:
• Before the intercom call is answered, you can
cancel the intercom call by pressing OFF/CLEAR
or INT.
• If the destination handset is not answered within
100 seconds or if it is in the directory or call log
mode, or out of range, the originating handset
will show the message UNABLE TO CALL TRY
AGAIN.
3. On the ringing destination handset,
press PHONE /FLASH , INT,
SPEAKER, or any dial pad key
(0-9, * or #) to answer the intercom call.
NOTE: Pressing OFF/CLEAR or MUTE will temporarily silence the intercom ringer.
To end the intercom call:
• Press OFF/CLEAR or INT on either
handset.
-OR• Place either handset in the telephone
base or charger.
14
Telephone operation
Intercom
Handling incoming calls
The telephone will beep if you receive an
outside call during an intercom conversation. You can either:
• Press PHONE/FLASH to end the intercom call and answer the incoming call.
-OR• Press INT or OFF/CLEAR to disconnect the intercom connection without answering the incoming call. The
incoming call will continue to ring.
15
Telephone operation
Intercom call transfer
TONE
TONE
MUTE
REDIAL
MUTE
REDIAL
DELETE
PAUSE
DELETE
PAUSE
TRANSFER TO
NOTES
1. Before the intercom call
is answered, you can
cancel the transfer and
return to the external call
by pressing
OFF/CLEAR,
PHONE/FLASH, or INT.
Use the intercom feature to transfer an
external call from one handset to another.
1.During a conversation with an external call, press INT. The external call
is automatically placed on hold and
TRANSFER TO: is displayed on the
screen. Enter the destination handset
number (1, 2, 3 or 4). The originating set’s screen will show CALLING
HANDSET X. The destination handset will ring, and its screen will show
HANDSET X IS CALLING.
2.On the ringing destination handset,
press PHONE/FLASH, INT,
SPEAKER, or any dial pad key (0-9,
* or #) to answer the intercom call.
You can now talk without the external
caller hearing the conversation.
NOTES:
1. You can alternate between the intercom call and
2. If the destination handthe outside call by pressing INT on the originatset does not answer the
ing handset. The display will alternate between
intercom call within 100
INTERCOM and OUTSIDE to indicate which party
seconds, or if the other
is active.
handset is in the direc2. You can end the intercom call and return to the
tory or call log mode, or
external call by pressing PHONE/FLASH on the
out of range, the originatoriginating handset.
ing handset will show
3. The person on the ringing destination handset can
UNABLE TO CALL TRY
join the external call by pressing PHONE/FLASH,
AGAIN on its screen and
connecting both handsets to the outside call.
will automatically return
4.
Complete the transfer by pressing
to the external call.
OFF/CLEAR on the originating handset or
placing that handset in the telephone base
or handset charger. The originating handset’s
screen will show CALL TRANSFERRED and the
other handset will automatically be connected
to the external call.
16
Telephone operation
Settings
DIRECTORY
TONE
MUTE
REDIAL
DELETE
PAUSE
SETTINGS
SETTINGS
LANGUAGE
DIAL TYPE
CLOCK SETTING
In the SETTINGS menu, you can change
the language, dial type, and clock setting.
You can also clear the voice mail indication.
1.Press MENU/SELECT in idle mode to
enter the feature menu.
2.Press to highlight SETTINGS, then
press
MENU/SELECT to enter the SETTINGS
menu.
3. Press or to scroll through the
SETTINGS menu, then press
MENU/SELECT to select the desired
option.
NOTE: Press OFF/CLEAR to cancel an opera-
tion, back up to the previous menu, or exit the menu display. Press and hold OFF/CLEAR to return to the idle mode.
SETTINGS
LANGUAGE
DIAL TYPE
CLOCK SETTING
LANGUAGE
ENGLISH
FRANCAIS
ESPANOL
Language
In this menu, you can select the language
used in all screen displays.
1.In the SETTINGS menu, press
or
to highlight LANGUAGE, then press
MENU/SELECT.
2.Press
or
to highlight ENGLISH,
FRANCAIS or ESPANOL.
3.Press MENU/SELECT to save your preference.
17
Telephone operation
Settings
Dial type
SETTINGS
LANGUAGE
DIAL TYPE
CLOCK SETTING
DIAL TYPE
TONE
PULSE
In this menu, you can choose TONE or
PULSE (rotary service) dialing. The factory default setting is TONE. Change this
to PULSE only if you do not have touchtone dialing service.
1.In the SETTINGS menu, press
or
to highlight DIAL TYPE, then press
MENU/SELECT.
2.Press
PULSE.
or
to highlight TONE or
3.Press MENU/SELECT to save your preference.
NOTE: Changing the dial type on one handset will change the dial type on all registered handsets.
Clock setting
If you subscribe to caller ID service provided by your local telephone company,
the time will automatically be set by an
incoming call.
DIRECTORY
SETTINGS
In this menu, you can choose to set the
time displayed on the handset screen.
1.Press MENU/SELECT in idle mode to
enter the feature menu.
2.Press to highlight SETTINGS, then
press MENU/SELECT to enter the
SETTINGS menu.
18
Telephone operation
Settings
SETTINGS
LANGUAGE
DIAL TYPE
CLOCK SETTING
CLOCK SETTING
12:00AM
CLOCK SETTING
06:00AM
3. Press or to highlight CLOCK
SETTING, then press MENU/SELECT.
4.Use the dial pad keys (0-9) to enter
two digits for the hour (01-12). You
can also press or to set the hour.
5.Press
MENU/SELECT.
6.Use the dial pad keys (0-9) to enter
two digits for the minute (00-59).
You can also press or to set the
minute.
7.Press
MENU/SELECT.
8.Press
CLOCK SETTING
06:45AM
or
to set AM or PM.
9. Press MENU/SELECT to confirm the clock
setting.
NOTE: Caller ID provides the time. The time will be set automatically only if you subscribe to caller ID service provided by your local
telephone company (page 34).
Clear voice mail indication
If you subscribe to voice mail services
provided by your local telephone company, the VOICEMAIL light on the telephone
base will flash and NEW VOICE MAIL and
the
icon will appear on all handset
screens when you have new voice mail.
19
Telephone operation
Settings
DIRECTORY
SETTINGS
To manually turn off the NEW VOICE
MAIL m e s s a g e , t h e
i co n a n d
VOICEMAIL light:
1. Press MENU/SELECT in idle mode to
enter the feature menu.
2.�����
Press to highlight SETTINGS, then
press MENU/SELECT to enter the
SETTINGS menu.
SETTING
DIAL TYPE
CLOCK SETTING
CLR VOICE MAIL
CLR VOICE MAIL
TURN INDICATOR
OFF?
3.Press
MAIL.
4.Press
or
to highlight CLR VOICE
MENU/SELECT.
5.Press MENU/SELECT again to remove
the displayed message, or press
OFF/CLEAR to exit.
NOTES:
1. This only turns off the displayed NEW VOICE
MAIL indicator, the
icon and VOICEMAIL
light; it does not delete the voice mail
message(s). Use this feature when the telephone
indicates there is voice mail when you have
none or you have accessed your voice mail
from a different telephone line (while away from
home). If there actually is a new voice mail message, your local telephone company will continue to send the signal which turns the displayed
NEW VOICE MAIL message,
icon and the
VOICEMAIL light back on.
2. Telephone company voice mail may alert you
to new messages with stutter, (broken) dial
tone. Contact your telephone company for more
details.
20
Telephone operation
Sounds
In the SOUNDS menu, you can choose
one of ten ringer melodies, and turn the
key tone on or off.
NOTE: Press OFF/CLEAR to cancel an opera-
tion, back up to the previous menu, or exit the menu display. Press and hold OFF/CLEAR to return to the idle mode.
Ringer melody
DIRECTORY
To choose a ringer melody:
1.Press MENU/SELECT in idle mode to
enter the feature menu.
SOUNDS
SOUNDS
RINGER MELODY
KEY TONE
RINGER
MELODY
MELODY
MELODY
MELODY
0
1
2
2.Use the , , and/or keys to highlight SOUNDS, then press MENU/SELECT
to enter SOUNDS menu.
3.Press MENU/SELECT again to select
RINGER MELODY.
4.Press or
options.
to hear the melody
5.Press MENU/SELECT to save your preference.
21
Telephone operation
Sounds
Key tone
DIRECTORY
SOUNDS
The handset is preset to beep with each
key press. If you turn off the KEY TONE,
there will be no beeps when keys are
pressed.
To turn the KEY TONE on or off:
1.Press MENU/SELECT in idle mode to
enter the feature menu.
SOUNDS
RINGER MELODY
KEY TONE
KEY TONE
ON
OFF
2.Use the , , and/or keys to highlight SOUNDS, then press MENU/SELECT
to enter the SOUNDS menu.
3.Press to highlight KEY TONE, then
press MENU/SELECT to select KEY
TONE.
4.Press
or
to highlight ON or OFF.
5.Press MENU/SELECT to save your preference.
22
Telephone operation
Display
In the DISPLAY menu, you can select an
image to be displayed as wallpaper. You
can also adjust the contrast to one of five
levels to suit different lighting conditions.
NOTE: Press OFF/CLEAR to cancel an opera-
tion, back up to the previous menu, or exit the menu display. Press and hold OFF/CLEAR to return to the idle mode.
Wallpaper
To choose a wallpaper for the handset:
DIRECTORY
DISPLAY
DISPLAY
WALLPAPER
CONTRAST
1.Press MENU/SELECT in idle mode to
enter the feature menu.
2.Use the , , and/or keys to highlight DISPLAY, then press MENU/SELECT
to enter the DISPLAY menu.
3.Press MENU/SELECT again to select
WALLPAPER.
4. Press or
options.
to see the wallpaper
5. Press MENU/SELECT to save your preference.
NOTES:
1. The text and text background color may be changed
automatically with each wallpaper selection.
2. When the handset is idle and no keys have been
pressed for 15 seconds, the handset display
background will become black. If the handset
is not in the telephone base or charger, the
screen will become entirely black to save battery
power. If the handset is charging, the screen
background will become black and will show the
clock and XX MISSED CALLS (if there are new
calls in the caller ID log).
23
Telephone operation
Display
Contrast
DIRECTORY
To adjust the screen contrast on the
handset:
1.Press MENU/SELECT in idle mode to
enter the feature menu.
DISPLAY
DISPLAY
WALLPAPER
CONTRAST
CONTRAST
2.Use the , , and/or keys to highlight DISPLAY, then press MENU/SELECT
to enter the DISPLAY menu.
3. Press to highlight CONTRAST, then
press MENU/SELECT.
4. Press
trast.
or
to adjust the screen con-
5. Press MENU/SELECT to save your preference.
24
Telephone operation
Ringer volume
DIRECTORY
RINGER VOLUME
RINGER VOLUME
In this menu, you can set the ringer volume
level (1-6), or turn the ringer off (0). When
the ringer is turned off, the
will appear
on the handset screen.
NOTE: Press OFF/CLEAR to cancel an opera-
tion, back up to the previous menu, or exit the menu display. Press and hold OFF/CLEAR to return to the idle mode.
To adjust the RINGER VOLUME:
1.Press MENU/SELECT in idle mode to
enter the feature menu.
- OR -
2.Use the , , and/or keys to
highlight RINGER VOLUME, then press
MENU/SELECT to enter the RINGER
VOLUME menu.
3. Press
or
to hear the ringer levels.
4. Press MENU/SELECT to save your preference.
Press to
adjust the
ringer volume
TONE
MUTE
REDIAL
DELETE
PAUSE
-ORW h e n t h e h a n d s e t i s i d le , p re s s
VOLUME on the right side of the handset to change the ringer volume.
NOTE: The ringer volume level also deter-
mines the ringer volume for intercom calls (pages 14-15) and the paging tone when initi-
ating the handset locator feature (page 10). If the ringer volume level is set to off (0) on a handset, that handset is silenced for all incoming calls and paging.
25
Directory
Directory
Shared directory
DIRECTORY
Pat Williams
5551234
The directory is stored in the telephone
base, and is shared by all handsets.
Changes made to the directory at any
one handset will be reflected in all.
NOTE: When one handset is offhook and another handset is in idle mode, both hand
sets can view caller ID log and directory at the same time.
Memory capacity
TONE
MUTE
REDIAL
DELETE
PAUSE
The directory can store up to 50 entries.
Each entry can contain a number up to
32 digits, and a name up to 16 letters. A
convenient search feature can help you
find and dial numbers quickly (pages 2930).
If all memory locations are in use, the
screen will display LIST FULL. You will
not be able to store a new number until
you delete an existing one.
Exiting the directory
Press OFF/CLEAR to cancel an operation,
back up to the previous menu, or exit the
menu display. Press and hold OFF/CLEAR
to return to the idle mode.
If you pause for too long while creating
an entry, the procedure will time out and
you will have to begin again.
26
Directory
New directory entries
To create and store a new directory
entry
DIRECTORY
1.Press MENU/SELECT in idle mode to
enter the feature menu.
2.Press MENU/SELECT again to enter the
DIRECTORY menu.
DIRECTORY
REVIEW
STORE
DIRECTORY
ENTER NUMBER
555-1234
to highlight STORE.
3.Press
4.Press
MENU/SELECT.
5.Enter the telephone number when
prompted.
• Use the dial pad to enter up to 32 digits.
– Press
or
to move the cursor to the left or right.
– Press
bers.
MUTE/DELETE
to erase num-
– Press and hold REDIAL/PAUSE to enter a three-second dialing pause.
-OR• Copy a number from redial by press-
ing REDIAL/PAUSE then press or to locate the number to copy. Press MENU/SELECT to copy the number.
27
Directory
New directory entries
6.Press MENU/ SELECT to save the
n u m b e r. T h e d i s p l ay w i l l s h o w
ALREADY SAVED if the number is
already in the directory.
NOTE: Each line can hold 16 digits, so if you enter a number longer than 16 digits, the numbers will be displayed in the following line.
7. Enter the name when prompted.
DIRECTORY
ENTER NAME
Pat Williams
NOTE: The handset will automatically cap-
italize the first letter of every word.
Use the dial pad to enter a name (up to 16 characters). Each time a key is
pressed, the character on that key will
be displayed. Additional key presses
will produce other characters on that
key. See the chart below.
– Press
or
to move the cursor to the left or right.
– Press
Dial
Key
1
2
3
4
5
6
7
8
9
0
1
1
A
D
G
J
M
P
T
W
0
#
space
2
#
B
E
H
K
N
Q
U
X
?
DIRECTORY
Pat Williams
5551234
MUTE/DELETE
to erase letters.
Characters by number of key presses
3
4
5
6
7
‘
,
.
&
C
2
a
b
c
3
d
e
f
F
I
4
g
h
i
L
5
j
k
l
O
6
m
n
o
R
S
7
p
q
V
8
t
u
v
Y
Z
9
w
x
!
/
(
)
8
9
r
s
y
z
@
8.Press MENU/SELECT to store your new
directory entry. The name and the telephone number will then be shown on
the screen. To change it later, see page
32.
28
Directory
Directory search
To browse through the directory
DIRECTORY
Andrew
5556789
TONE
MUTE
REDIAL
DELETE
PAUSE
DIRECTORY
Barbara
5559876
1.Press DIR in idle mode to display the
first listing in the directory. DIRECTORY
EMPTY will be displayed if there are
no directory entries.
2.Press
or
to browse through the
directory. Entries will be displayed
alphabetically by the first letter in the
name.
NOTES:
1. Press OFF/CLEAR at anytime to exit the directory.
2. You can also display the first listing in the
directory by first pressing MENU/SELECT, then
MENU/SELECT to choose DIRECTORY, then press
MENU/SELECT again to choose REVIEW.
To search by name
NOTE:
Press OFF/CLEAR at anytime to exit the directory.
TONE
MUTE
REDIAL
DELETE
PAUSE
1.Press DIR in idle mode to display the
first listing in the directory. DIRECTORY
EMPTY will be displayed if there are
no directory entries.
2.When a name entry is displayed, press
a dial pad keys (2-9) to start a quick
name search.
The directory will display the first name
beginning with the first letter associated with the dial pad key, if there is an
entry in the directory that begins with
that letter.
29
Directory
Directory search
3.To see other names that start with the
letters on the dial pad key, keep pressing the key. The names will be shown
in alphabetical order.
For example, if you have name entries
Jennifer, Jessie, Kevin and Linda in your
directory:
• If you press 5 (JKL) once, you will see
Jennifer.
• If you press 5 (JKL) twice, you will see
Jessie.
• If you press 5 (JKL) three times, you
will see Kevin.
• If you press 5 (JKL) four times, you will
see Linda.
• If you press 5 (JKL) five times, you will
see Jennifer again.
NOTES:
1. If there is no name entry matching the first letter
of the key you press, you will see a name entry
that matches the second letter of the key.
2. If you press a key (2-9) and there is no name
entry to match those letters, the directory will
show the entry that matches the next available
letter in the directory.
30
Directory
To dial, delete or change
entries
To dial, delete or change a directory entry
(name and number), the entry must be displayed on the handset. Use directory search
(pages 29-30) to display an entry.
To dial a displayed number
When a directory entry is displayed, press
PHONE/FLASH or SPEAKER to dial the
displayed number.
To delete an entry
When a directory entry is displayed, press
MUTE/DELETE to delete the displayed entry
from the directory. Once deleted, an entry
cannot be retrieved
31
Directory
To dial, delete or change
entries
To change an entry
DIRECTORY
Andrew
5556789
DIRECTORY
EDIT NUMBER
555-6789
DIRECTORY
EDIT NAME
Andy
DIRECTORY
Andy
5551234
When a directory entry is displayed:
1. Press MENU/SELECT to modify the entry.
You will be prompted to EDIT NUMBER.
• Press the dial pad keys to add digits.
• Press MUTE/DELETE to erase digits.
• Press
or
to move the cursor.
• Press and hold REDIAL/PAUSE to add a three-second pause if desired.
• ������
Press REDIAL/PAUSE, then
or
to scroll to a previously dialed num- ber. Press MENU/SELECT to add the redial number to the entry.
2. Press MENU/SELECT. �������������������
You will be prompted to EDIT NAME.
• Press the dial pad keys to add
characters (page 28).
• Press MUTE/DELETE to erase
characters.
• Press�
or
to move the cursor.
3. Press MENU/SELECT to confirm.
32
Caller ID operation
Caller ID Information about caller ID with call
waiting
This product has a caller ID with call waiting
feature that works with service from your
local telephone service provider.
Caller ID with call waiting lets you
see who is calling before answering the
phone, even when you’re on another call.
CHRISTINE SMITH
908-555-0100
NOV23 10:01AM
You may need to change your telephone
service to use this feature. Contact your
telephone service provider if:
• You have both caller ID and call waiting, but as separate services (you may
need combined service).
• You have only caller ID service, or only
call waiting service.
TONE
MUTE
REDIAL
DELETE
PAUSE
• You don’t subscribe to any caller ID or
call waiting services.
You can use this product with regular caller
ID service, or you can use this product’s
other features without subscribing to
either caller ID or combined caller ID with
call waiting service.
There are fees for caller ID services, and
they may not be available in all areas.
Depending on your service, you may see
the caller’s number, or the caller’s name
and number. This product can provide
information only if both you and the
caller are in areas offering caller ID
service, and if both telephone companies
use compatible equipment. The time and
date are sent by the service provider
along with the call information.
33
Caller ID operation
Caller ID Shared caller ID log
The caller ID log is stored in the telephone base, and is shared by all handsets. Changes made at any one handset
will be reflected in all.
CHRISTINE SMITH
908-555-0100
NOV23 10:01AM
TONE
MUTE
REDIAL
DELETE
PAUSE
NOTE: When one handset is offhook and another handset is in idle mode, both hand
sets can view caller ID log and directory at the same time.
How caller ID works
If you subscribe to caller ID service provided by your local telephone company,
information about each caller will be displayed between the first and second ring.
CALL LOG NEW
Caller’s
name
CHRISTINE SMITH
Caller’s
908-555-0100
number
NOV 23 10:01AM
Appears when the
call is missed and
un-reviewed.
Time of call
Date of call
Information about the last 50 incoming calls is
stored in the call log. You can review the call
log to find out who has called, easily return
the call, or copy the caller’s name and number
into your directory.
When the call log is full, the oldest entry
is deleted to make room for new incoming call information.
If you answer a call before the information appears on the screen, it will not be
saved in the call log.
NOTE: Caller ID features will work only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment.
34
Caller ID operation
Caller ID
Chris
908-555-0100
NOV23 10:01AM
TONE
MUTE
REDIAL
DELETE
PAUSE
Memory match
Names of callers will be displayed only if
the information is provided by your local
telephone company.
If the incoming telephone number
exactly matches a telephone number in
your directory, the name that appears on
the screen will match the corresponding
name as you entered it into your directory.
For example, if Christine Smith calls, her
name will appear as Chris if this is how
you entered it into your directory.
NOTE: The number shown by your caller ID will be in the format sent by the phone company. The phone company usually delivers ten-digit phone numbers (area code plus phone number). If the tele-
phone number of the person calling does not exact-
ly match a number in your directory, the name will appear as delivered by the phone company. For
example if the phone company includes the area code and the directory number does not, the name will appear as delivered by the phone company.
35
Caller ID operation
Caller ID
HANDSET 1
4 MISSED CALLS
10:01 AM
Missed calls
When a handset is in idle mode and has
calls that have not been reviewed, its
screen will show XX MISSED CALLS.
Any entries which have not been
reviewed will be counted as MISSED
CALLS when the phone is idle. Each time
a call log entry marked NEW is reviewed,
the number of missed calls decreases by
one.
If you have too many missed calls and
you don’t want to review them one by
one, but you still want to keep them in
the call log, you can press and hold
OFF/CLEAR for four seconds when the
handset is idle. All the entries in the caller ID log will be considered old (have
been reviewed), and the missed calls
counter is reset to 0.
36
Caller ID operation
To review the call log
To review the call log
HANDSET 1
4 MISSED CALLS
4:30 PM
CALL LOGNEW
Pat Williams
555-1234
NOV 23 10:31AM
TONE
MUTE
REDIAL
DELETE
PAUSE
CALL LOGNEW
Chris Thompson
908-555-0100
NOV 23 10:21AM
CALL LOGNEW
Jeffrey Adams
555-9876
NOV 23 10:11AM
Press CID to review the call log. The
call log displays the caller ID entries in
reverse chronological order. The most
recent call is displayed first. Use
or
to scroll through the list as shown at left.
To return a call
Press PHONE/FLASH or
SPEAKER to
call the number as displayed.
Caller ID numbers may appear with an area
code that may not be required for local
calls, or without a 1 that may be needed
for long distance calls. If the number displayed is not in the correct format, you can
change how it is dialed.
To change the number before calling,
press # repeatedly to see different dialing
options (you can choose to dial with or
without an area code, and with or without the 1), then press PHONE/FLASH or
SPEAKER to place the call.
The various dialing options are:
880-8808
1-880-8808
808-880-8808
1-808-880-8808
37
Caller ID operation
To review the call log
Other options
• Press MUTE/DELETE to delete the displayed entry from the call log.
• Press and hold MUTE/DELETE to delete
all entries from the call log. When
asked to confirm, press MENU/SELECT
to clear the call log of all entries, or
press OFF/CLEAR to exit and leave all
call log entries intact.
• Press MENU/SELECT to copy this entry
into your directory. If the name or
number is not provided, you will be
prompted to enter them (page 28).
NOTE: If both the name and number are not provided, UNABLE TO SAVE will be displayed.
38
Appendix
Screen icons, indicator lights & tones
Screen icons & alert tones
Screen icons
The handset is in use.
The handset speakerphone is in use.
HANDSET 1
6 MISSED CALLS
12:45PM
The handset headset phone is in use.
Microphone is muted.
There are new voice mail messages.
Ringer off.
Battery charging (animated display).
Low battery (flashing); place handset in
telephone base or charger to recharge.
TONE
MUTE
REDIAL
DELETE
PAUSE
Missed and un-reviewed calls.
Handset alert tones
Four short beeps
When you attempt to change the volume when it is already
at its highest or lowest setting.
Low battery warning.
Two beeps
Out of range during off-hook.
Confirmation tone
Programming command completed successfully.
Two short beeps
Indicator lights
CHARGE
On when handset is charging in
the charger.
SPEAKER
On when
speakerphone
is in use.
39
TONE
MUTE
REDIAL
DELETE
PAUSE
Appendix
Handset display screen messages
Screen display messages
PHONE
The handset is in use.
ENDED
You have just ended a call.
CALL LOG
EMPTY
You are accessing an empty
call log.
DIRECTORY
EMPTY
You are accessing an empty
directory.
LIST FULL
Trying to save to a full directory.
MUTED
The call is on mute.
Handset speakerphone is in
SPEAKER
use.
LOW BATTERY Battery needs to be recharged.
INCOMING
CALL
There is a call coming in.
NEW VOICE
MAIL
There are new voice mail messages.
XX MISSED
CALLS
There are new calls in the
caller ID log.
TONE
MUTE
REDIAL
DELETE
PAUSE
CONNECTING... The handset has lost communication with the telephone base.
** PAGING **
The telephone base is paging
handset(s).
HANDSET X
IS CALLING
Another handset is calling.
LINE IN USE
An extension phone is in use.
NO LINE
There is no telephone line connected.
The telephone number you have
entered is already stored in the
directory.
ALREADY
SAVED
The call log entry is saved to
the directory successfully.
SAVED
40
Appendix
Handset display screen messages
Screen display messages
WARNING
CHECK
BATTERY!
The battery is not installed or
not installed properly in the
handset.
-OR-
-OR-
The battery needs to be
replaced.
TONE
MUTE
REDIAL
DELETE
PAUSE
An incorrect battery has been
installed by mistake. Use only
supplied battery (model 27910,
part number 89-0099-00-00) or
equivalent.
The battery is very low. Place
PLACE
the handset in the telephone
IN CHARGER
base or charger.
A handset with a low battery
CHARGING
has been placed in the telephone base or charger.
UNABLE TO CALL Failed intercom or conference
call (there are already two
TRY AGAIN
handsets being used).
NOT AVAILABLE Someone else is already using
the directory or call log when
AT THIS TIME
you try to do so.
MICROPHONE ON The call switches from being
on mute to normal call.
The handset is to initiate
INTERCOM TO:
an intercom call to another
handset. (You have to press
the handset number of the
destination handset.)
The intercom call has just been
INTERCOM
ended by you or the receiver of
ENDED
the call.
The handset is calling another
CALLING
handset (for intercom calls).
HANDSET X
TRANSFER TO The handset is to transfer a
put-on-hold external call to
another handset.
NO SIGNAL,
The handset is out of range
while on a call.
CALL ENDED
41
Appendix
Troubleshooting
If you have difficulty with your phone, please try the suggestions
below. For Customer Service, visit our website at www.telephones.
att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.
My phone doesn’t
work at all
• Make sure the power cord is securely plugged in.
• Make sure that the battery pack connector is securely
plugged into the cordless handset.
• Make sure the telephone line cord is securely and
firmly plugged into the telephone base and the telephone wall jack.
• Charge the battery pack in the cordless handset for
at least 16 hours. For optimum daily performance,
return the cordless handset to its base when not in
use.
• Reset the telephone base. Unplug the unit’s electrical
power. Wait for approximately 15 seconds, then plug
it back in. Allow up to one minute for the cordless
handset and telephone base to reset.
• You may need to purchase a new battery pack,
please refer to page 4 of this user’s manual.
I cannot get a
dial tone
• First try all the suggestions above.
• Move the cordless handset closer to the telephone
base. You might have moved out of range.
• Your line cord might be malfunctioning. Try installing
a new line cord.
• If the previous suggestions don’t work, disconnect
the telephone base from the telephone jack and
connect to a different phone. If there is no dial tone
on that phone either, the problem is in your wiring or
local service. Contact your local telephone company.
42
Appendix
Troubleshooting
I cannot dial out
• First try all the suggestions above.
• Make sure you have a dial tone before dialing. The
cordless handset may take a second or two to find
the telephone base and produce a dial tone. This is
normal. Wait an extra second before dialing.
• Make sure your phone is set to the correct dial mode
for the type of service that you have (pulse or touch
tone).
• If the other phones in your home are having the
same problem, the problem is in your wiring or
local service. Contact your local telephone company
(charges may apply).
• Eliminate any background noise. Noise from a television, radio or other appliances may cause the phone
to not dial out properly. If you cannot eliminate the
background noise, first try muting the cordless handset before dialing, or dialing from another room in
your home with less background noise.
My cordless
handset isn’t
performing
normally
• Make sure the power cord is securely plugged into
the telephone base. Plug the unit into a different,
working electrical outlet not controlled by a wall
switch.
• Move the cordless handset closer to the telephone
base. You might have moved out of range.
• Reset the telephone base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in.
Allow up to one minute for the cordless handset and
telephone base to reset.
•Other electronic products can cause interference to
your cordless phone. Try installing your phone as
far away from these types of electronic devices as
possible: wireless routers, radios, radio towers, pager
towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and
other cordless phones.
43
Appendix
Troubleshooting
CONNECTING...
displays on my
cordless handset
• Ensure that the telephone base is powered up.
• Place the cordless handset in telephone base for one
minute to allow the cordless handset and telephone
base to resynchronize channels.
• Move the cordless handset closer to the base. You
might have moved out of range.
• If the cordless handset is in its base and the charging
light does not come on, refer to The charge light is
off section in this Troubleshooting guide.
• Reset the telephone base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in.
Allow up to one minute for the cordless handset and
telephone base to reset.
• Other electronic products can cause interference
with your cordless phone. Try installing your phone
as far away from these types of electronic devices as
possible: wireless routers, radios, radio towers, page,
cell phones, intercoms, room monitors, televisions,
personal computers, kitchen appliances and cordless
phones.
The batteries will
not hold a charge
• Charge the battery in the cordless handset for at
least 16 hours. For optimum daily performance,
return the cordless handset to its base when not in
use.
• You may need to purchase a new battery, please
refer to the Battery section of this user’s manual.
• Your phone might be malfunctioning. Please refer to
the Limited warranty section of this user’s manual
for further instruction.
• If the cordless handset is in its charger and the
charging light does not come on, refer to The charge
light is off in this Troubleshooting guide.
44
Appendix
Troubleshooting
I get noise, static,
or weak signal
even when I’m
near the telephone base
• Other cordless phones and 802.11 wireless routers
that are used for home computer networks both use
internal radios to communicate. The radios may interfere with one another. You can improve the performance of your cordless phones and your router by:
a. Positioning your new phone as far away as possible
from any other existing cordless telephone system
that is already installed in your home to avoid the
two systems from interfering with each other.
b. Positioning your telephone base as far as possible
from your router, computer or any other computer
devices.
c. Selecting channels four through 10 for your router
(refer to your router’s user’s manual for more information).
• Other electronic products can cause interference to
your cordless phone. Try installing your phone as far
away from the following electronic devices as possible:
wireless routers, radios, radio towers, pager towers, cell
phones, intercoms, room monitors, televisions, personal
computers, kitchen appliances and other cordless
phones.
• Microwaves operate on the same frequency as your
phone. It is normal to experience static on your phone
while the microwave oven is operating. Do not install
this phone in the same outlet or near a microwave
oven.
• If your phone is plugged in with a modem or a surge
protector, plug the phone (or modem/surge protector)
into a different location. If this solves the problem, relocate your phone or modem farther apart from one
another, or use a different surge protector.
• Relocate your phone to a higher location. The phone
will likely have better reception when not installed in a
low area.
• If the other phones in your home are having the same
problem, the problem is in your wiring or local service.
Contact your local telephone company (charges may
apply).
45
Appendix
Troubleshooting
• If you subscribe to DSL service and if you hear noise
during conversations and/or your caller ID features are
not functioning properly, install a DSL filter to the telephone line between the telephone base and the telephone line jack. Contact your DSL provider to obtain a
DSL filter.
I hear other calls
while using my
phone
• Disconnect the telephone base from the telephone
jack, and plug in a different telephone. If you still
hear other calls, the problem is probably in your wiring or local service. Call your local telephone company.
I hear noise in
the cordless
handset, and
none of the keys
or buttons work
• Make sure the power cord is plugged in securely.
My cordless
handset does
not ring when I
receive a call
• Make sure that the ringer is not turned off. Refer to the
section(s) on ringer selection in this user’s manual.
• Make sure the telephone line cord is plugged securely
into the telephone base and the telephone jack. Make
sure the power cord is securely plugged in.
• The cordless handset may be too far from the telephone base.
• Charge the battery in the cordless handset for at least
16 hours. For optimum daily performance, return the
cordless handset to its base when not in use.
• You may have too many extension phones on your telephone line to allow all of them to ring simultaneously.
Try unplugging some of the other phones.
• The layout of your home or office might be limiting
the operating range. Try moving the telephone base to
another location, preferably on an upper floor.
• If the other phones in your home are having the same
problem, the problem is in your wiring or local service.
Contact your local telephone company (charges may
apply).
46
Appendix
Troubleshooting
• Test a working phone at the phone jack. If another
phone has the same problem, the problem is the
phone jack. Contact your local telephone company
(charges may apply).
• Other electronic products can cause interference
with your cordless phone. Try installing your phone
as far away as possible from electronic devices like
wireless routers, radios, radio towers, pager towers,
cell phones, intercoms, room monitors, televisions,
personal computers, kitchen appliances and other
cordless phones.
• Your line cord might be malfunctioning. Try installing
a new line cord.
• Re-install the battery pack, and place cordless handset in the telephone base.
• Wait for the cordless handset to re-establish its connection with the telephone base. To be safe, allow up
to one minute for this to take place.
My calls fade out
or cut in and out
while I’m using
my cordless
handset
• Other electronic products can cause interference
with your cordless phone. Try installing your phone
as far away from the following electronic devices as
possible: wireless routers, radios, radio towers, pager
towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and
other cordless phones.
• Microwaves operate on the same frequency as your
phone. It is normal to experience static on your
phone while the microwave oven is operating. Do
not install this phone in the same outlet or near the
microwave oven.
• If your phone is plugged in with a modem or surge
protector, plug the phone (or modem/surge protector) into a different location. If this solves the problem, re-locate your phone or modem farther apart
from one another, or use a different surge protector.
47
Appendix
Troubleshooting
• Relocate your telephone base to a higher location. The phone will have better reception when not
installed in a low area.
• If the other phones in your home are having the
same problem, the problem is in your wiring or
local service. Contact your local telephone company
(charges may apply).
My caller ID isn’t
working
•Caller ID is a subscription service. You must subscribe
to this service from your local telephone company
for this feature to work on your phone.
• Your caller must be calling from an area that supports caller ID.
• Both you and your caller’s telephone companies
must use caller ID compatible equipment.
System does not
receive caller ID
or system does
not display caller
ID during call
waiting
• Make sure you subscribe to caller ID with call waiting
features services provided by your local telephone
company. Caller ID features will work only if both you
and the caller are in areas offering caller ID service,
and if both telephone companies use compatible
equipment.
48
Appendix
Troubleshooting
Common cure for
electronic equipment
If the unit does not seem to be responding normally,
try putting the cordless handset in its base. If it does
not seem to respond, do the following (in the order
listed):
• Disconnect the power to the telephone base.
• Disconnect the cordless handset battery, and spare
battery, if applicable.
• Wait a few minutes.
• Connect power to the telephone base.
• Re-install the battery pack, and place the cordless
handset into the telephone base.
• Wait for the cordless handset to re-establish its connection with the telephone base. To be safe, allow up
to one minute for this to take place.
The charge light
is off
• Clean the cordless handset and telephone base
charging contacts each month using a pencil eraser
or cloth.
• Make sure the power and line cords are plugged in
correctly and securely.
• Unplug the unit’s electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for
the cordless handset and telephone base to reset.
• Your phone might be malfunctioning. Please refer to
the Limited warranty section of this user’s manual
for further instruction.
49
Appendix
Important safety instructions
This symbol is to alert you to important operating or servicing instructions
that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock.
Safety information
• Read and understand all instructions in the user’s manual.
Observe all markings on the product.
• Avoid using a telephone during a thunderstorm. There may
be a slight chance of electric shock from lightning.
• Do not use a telephone in the vicinity of a gas leak.
If you suspect a gas leak, report it immediately, but use a telephone away from the area where gas is leaking. If this product
is a cordless model, make sure the base is also away from the
area.
• Do not use this product near water, or when you are wet.
For example, do not use it in a wet basement or shower, or
next to a swimming pool, bathtub, kitchen sink, or laundry tub.
Do not use liquids or aerosol sprays for cleaning. If the product
comes in contact with any liquids, unplug any line or power
cord immediately. Do not plug the product back in until it has
dried thoroughly.
• Install this product in a protected location where no one can
trip over any line or power cords. Protect cords from damage
or abrasion.
• If this product does not operate normally, read the
Troubleshooting section in the user’s manual. If you cannot
solve the problem, or if the product is damaged, refer to the
Limited warranty. Do not open this product except as may be
directed in your user’s manual. Opening the product or reassembling it incorrectly may expose you to hazardous voltages
or other risks.
50
Appendix
Important safety instructions
• If this product has user-replaceable batteries, replace batteries only as described in your user’s manual. Do not burn
or puncture batteries — they contain caustic chemicals.
• If this product has a three-prong (grounding) plug or a
polarized plug with one wide prong, it may not fit in nonpolarized outlets. Do not defeat the purpose of these plugs. If
they do not fit in your outlet, the outlet should be replaced by
an electrician.
• The power unit is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to
hold the plug in place if it is plugged into a ceiling, under-thetable or cabinet outlet.
CAUTION: Use only the power adapter provided with this product. To
obtain a replacement, visit our website at www.telephones.att.com or call
1 (800) 222-3111. In Canada dial 1 (866) 288-4268.
Especially about cordless telephones
• Privacy: The same features that make a cordless phone convenient create some limitations. Telephone calls are transmitted between the base and the handset by radio waves, so
there is a possibility that your cordless phone conversations
could be intercepted by radio receiving equipment within range
of the cordless handset. For this reason, you should not think
of cordless phone conversations as being as private as
those on corded phones.
• Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet. The
electrical outlet should not be controlled by a wall switch.
Calls cannot be made from the handset if the telephone
base is unplugged or switched off, or if the electrical power
is interrupted.
• Potential TV interference: Some cordless telephones operate
at frequencies that may cause interference to TVs and VCRs.
To minimize or prevent such interference, do not place the
telephone base of the cordless telephone near or on top of a
TV or VCR. If interference is experienced, moving the cordless
telephone farther away from the TV or VCR will often reduce
or eliminate the interference.
51
Appendix
Important safety instructions
• Rechargeable batteries: This product contains either nickelcadmium or nickel-metal hydride rechargeable batteries.
Exercise care in handling batteries in order not to short the
battery with conducting material such as rings, bracelets, and
keys. The battery or ���������������������������������������
conductor may overheat and cause harm.
Observe proper polarity between the battery and the battery
charger.
• Nickel-cadmium rechargeable batteries: Must be recycled or
disposed of properly. Do not dispose of in household garbage.
Do not burn or puncture. Like other batteries of this type, if
burned or punctured, they could release caustic material which
could cause injury.
• Nickel-metal hydride rechargeable batteries: Dispose of
these batteries in a safe manner. Do not burn or puncture. Like
other batteries of this type, if burned or punctured, they could
release caustic material which could cause injury.
The RBRC™ Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle Nickel-cadmium rechargeable batteries when taken out of service within the
United States. These batteries may be taken to a participating local
retailer of replacement batteries or recycling center. Or you may
call 1 (800) 8 BATTERY for locations accepting spent nickel-
cadmium Batteries.
The RBRC™ Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle Nickel-metal
rechargeable batteries when taken out of service within the United
States. These batteries may be taken to a participating local retailer
of replacement batteries or recycling center. Or you may call 1 (800)
8 BATTERY for locations accepting spent nickel-metal Batteries.
52
Appendix
Important safety instructions
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to 900 MHz digital cordless
telephones): �������������������������������������������������
Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the
interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug
Administration, WTR had recommended to physicians that:
Pacemaker patients
•Should keep wireless phones at least six inches from the pacemaker.
•Should NOT place wireless phones directly over the pacemaker,
such as in a breast pocket, when it is turned ON.
•Should use the wireless phone at the ear opposite the pacemaker.
WTR’s evaluation did not identify any risk to bystanders with
pacemakers from other persons using wireless phones.
Especially about telephones answering systems
Two-way recording: This unit does not sound warning beeps to
let the other party know that the call is being recorded. To ensure
that you are in compliance with any federal or state regulations
regarding recording a telephone call, you should start the recording process and then inform the other party that you are recording the call.
SAVE THESE INSTRUCTIONS
53
Appendix
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with
technical requirements adopted by the Administrative Council for
Terminal Attachments (ACTA). The label on the back or bottom of
this equipment contains, among other things, a product identifier
in the format US: AAAEQ##TXXXX. This identifier must be provided to your local telephone company upon request.
The plug and jack used to connect this equipment to premises
wiring and the telephone network must comply with applicable
Part 68 rules and technical requirements adopted by ACTA. A
compliant telephone cord and modular plug is provided with this
product. It is designed to be connected to a compatible modular
jack that is also compliant. An RJ11 jack should normally be used
for connecting to a single line and an RJ14 jack for two lines. See
Installation instructions in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how
many devices you may connect to your telephone line and still
have them ring when you are called. The REN for this product is
encoded as the 6th and 7th characters following the US: in the
product identifier (e.g., if ## is 03, the REN is 0.3). In most, but
not all areas, the sum of all RENs should be five (5.0) or less. For
more information, please contact your local telephone company.
This equipment may not be used with party lines. If you have specially wired alarm dialing equipment connected to your telephone
line, ensure the connection of this equipment does not disable
your alarm equipment. If you have questions about what will
disable alarm equipment, consult your telephone company or a
qualified installer.
If this equipment is malfunctioning, it must be unplugged from
the modular jack until the problem has been corrected. Repairs to
this telephone equipment can only be made by the manufacturer
or its authorized agents. For repair procedures, follow the instructions outlined under the limited warranty.
54
Appendix
FCC Part 68 and ACTA
If this equipment is causing harm to the telephone network, the
telephone company may temporarily discontinue your telephone
service. The telephone company is required to notify you before
interrupting service. If advance notice is not practical, you will be
notified as soon as possible. �������������������������������������
You will be given the opportunity to
correct the problem and the telephone company is required to
inform you of your right to file a complaint with the FCC. Your
telephone company may make changes in its facilities, equipment,
operation, or procedures that could affect the proper functioning
of this product. The telephone company is required to notify you
if such changes are planned.
If this product is equipped with a corded or cordless handset, it is
hearing aid compatible.
If this product has memory dialing locations, you may choose to
store emergency telephone numbers (e.g., police, fire, medical)
in these locations. If you do store or test emergency numbers,
please:
• Remain on the line and briefly explain the reason for the call
before hanging up.
• Perform such activities in off-peak hours, such as early morning or late evening.
55
Appendix
FCC Part 15
This equipment has been tested and found to comply with the
requirements for a Class B digital device under Part 15 of the
Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
• �������������������������������������������
Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly
approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
To ensure safety of users, the FCC has established criteria for the
amount of radio frequency energy that can be safely absorbed
by a user or bystander according to the intended usage of the
product. This product has been tested and found to comply with
the FCC criteria. The handset may be safely held against the ear
of the user. The telephone base shall be installed and used such
that parts of the user’s body other than the hands are maintained
at a distance of approximately 20 cm (8 inches) or more. If you
choose to use a clipping device, please make sure to only use the
supplied AT&T belt clip.
56
Appendix
Limited warranty
Limited warranty
The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America ������
visit
www.telephones.att.com or call
�������������������������������������
1(800) 222-3111. In Canada dial
1 (866) 288-4268.
1. What does this limited warranty cover?
The manufacturer of this AT&T-branded product warrants to the
holder of a valid proof of purchase (“CONSUMER” or “you”) that
the product and all accessories provided in the sales package
(“PRODUCT”) are free from defects in material and workmanship,
pursuant to the following terms and conditions, when installed
and used normally and in accordance with the PRODUCT operating instructions. This limited warranty extends only to the
CONSUMER for products purchased and used in the United States
of America and Canada.
2. What will be done if the PRODUCT is not free from defects in
materials and workmanship during the limited warranty period
(“materially defective PRODUCT”)?
During the limited warranty period, the manufacturer’s authorized
service representative will repair or replace at the manufacturer’s option, without charge, a materially defective PRODUCT. If
the manufacturer repairs the PRODUCT, they may use new or
refurbished replacement parts. If the manufacturer chooses to
replace the PRODUCT, they may replace it with a new or refurbished PRODUCT of the same or similar design. The manufacturer will retain defective parts, modules, or equipment. Repair
or replacement of the PRODUCT, at the manufacturer’s option, is
your exclusive remedy. The manufacturer will return repaired or
replacement products to you in working condition. You should
expect the repair or replacement to take approximately 30 days.
57
Appendix
Limited warranty
3. How long is the limited warranty period?
The limited warranty period for the PRODUCT extends for ONE (1)
YEAR from the date of purchase. If the manufacturer repairs or
replaces a materially defective PRODUCT under the terms of this
limited warranty, this limited warranty also applies to repaired or
replacement PRODUCT for a period of either (a) 90 days from the
date the repaired or replacement PRODUCT is shipped to you or (b)
the time remaining on the original one-year limited warranty; whichever is longer.
4. What is not covered by this limited warranty?
This limited warranty does not cover:
· PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or
handling, neglect, inundation, fire, water, or other liquid intrusion; or
· PRODUCT that has been damaged due to repair, alteration, or modi
fication by anyone other than an authorized service representative of the manufacturer; or
· PRODUCT to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or
· PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or
· PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or
· PRODUCT purchased, used, serviced, or shipped for repair from out
side the United States of America or Canada, or used for commer
cial or institutional purposes (including but not limited to products used for rental purposes); or
· PRODUCT returned without valid proof of purchase (see item
below); or
58
Appendix
Limited warranty
· Charges for installation or setup, adjustment of customer controls, and installation or repair of systems outside the unit.
5. How do you get warranty service?
To obtain warranty service in the United States of America, call 1
(800) 222-3111; in Canada, please dial 1 (866) 288-4268. NOTE:
Before calling for service, please review the user’s manual - a check
of the PRODUCT controls and features may save you a service call.
Except as provided by applicable law, you assume the risk of loss
or damage during transit and transportation and are responsible
for delivery or handling charges incurred in the transport of the
PRODUCT(s) to the service location. The manufacturer will return
repaired or replaced PRODUCT under this limited warranty to you,
transportation, delivery or handling charges prepaid. The manufacturer assumes no risk for damage or loss of the PRODUCT in transit.
If the PRODUCT failure is not covered by this limited warranty, or
proof of purchase does not meet the terms of this limited warranty,
the manufacturer will notify you and will request that you authorize
the cost of repair prior to any further repair activity. You must pay for
the cost of repair and return shipping costs for the repair of products
that are not covered by this limited warranty.
6. What must you return with the PRODUCT to get warranty service?
You must:
a. Return the entire original package and contents including the
PRODUCT to the service location along with a description of the
malfunction or difficulty; and
b.Include “valid proof of purchase” (sales receipt) identifying the
PRODUCT purchased (PRODUCT model) and the date of purchase or receipt; and
c. Provide your name, complete and correct mailing address, and
telephone number.
59
Appendix
Limited warranty
7. Other limitations
This warranty is the complete and exclusive agreement between
you and the manufacturer of this AT&T branded PRODUCT. It
supersedes all other written or oral communications related to
this PRODUCT. The manufacturer provides no other warranties
for this PRODUCT. The warranty exclusively describes all of the
manufacturer’s responsibilities regarding the PRODUCT. There are
no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any
such modification.
State/Provincial Law Rights: This warranty gives you specific legal
rights, and you may also have other rights which vary from state
to state or province to province.
Limitations: Implied warranties, including those of fitness for a
particular purpose and merchantability (an unwritten warranty
that the PRODUCT is fit for ordinary use) are limited to one year
from date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall the manufacturer
be liable for any indirect, special, incidental, consequential, or
similar damages (including, but not limited to lost profits or revenue, inability to use the PRODUCT or other associated equipment,
the cost of substitute equipment, and claims by third parties)
resulting from the use of this PRODUCT. Some states/provinces
do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not
apply to you.
Please retain your original sales receipt as
proof of purchase.
60
Appendix
Technical specifications
RF frequency band
(handset to base)
2400 MHz — 2483.5 MHz
RF frequency band
(base to handset)
5725 MHz — 5850 MHz
Channels
95
Operating temperature
32°F — 122°F
0°C — 50°C
Telephone base voltage
(AC voltage, 60Hz)
96 — 130
Vrms
Handset voltage
3.2 — 4.7 VDC 600mAh
Charger voltage
(AC adapter output)
9VDC
@200mA
Replacement battery
3.6V 600mAh
5.8 GHz digital spread spectrum frequency hopping technology
This technology digitally transmits your voice across multiple channels in both the
5.8GHz and 2.4GHz frequencies to provide enhanced range, ultimate sound clarity
and advanced privacy against eavesdropping on your calls, while not interfering
with wireless routers.
Telephone operating range
This cordless telephone operates within the maximum power allowed by the Federal
Communications Commission (FCC). Even so, this handset and base can
communicate over only a certain distance — which can vary with the locations of
the base and handset, the weather, and the construction of your home or office.
61
Appendix
Index
A
AC adapter, 4
Adding new handsets, 6-7
Alert tones, 39
Answering calls, 9
Auto off, 9
E
Elapsed time, 9
Ending calls, 9
F
Flash (switchhook flash), 11
H
Hands-free use, 9
Handset locator, 10
Headset, 5
B
Battery charging, 4
Battery installation, 4
Belt clip, 5
I
Intercom, 14
Incoming call log, 37
Incoming calls, answering, 9
Indicator lights, 39
C
Call waiting, 11
Call transfer, 16
Caller ID, 33
add entries to phone directory, 38
delete entries, 38
dial entries, 38
D
L
Last number redial, 13
Low battery, 4
M
Making calls, 9
Memory match, 35
Mute, 12
Delete call log entries, 38
Delete redial entries, 10
Dialing,
from a caller ID record, 37
directory dialing, 29
Directory, 26
dial number, 31
edit entries, 32
name search, 29
new entries, 27
N
Names,
enter into directory, 28
search for, 29
O
On-hook dialing, 9
62
Appendix
Index
Q
Quick reference guide, 1-2
R
Receiving calls, 9
Recharging, 4
Redial, 10
Replacing a handset, 8
Ring silencing, 12
Ring tone options, 21
Ringer volume, 11, 25
S
Search for names, 29
Speakerphone, 9
Switchhook flash, 11
T
Technical specifications, 61
Telephone operating range, 61
Troubleshooting, 42-49
V
Volume controls, 11
63
www.telephones.att.com
Copyright © 2007 Advanced American Telephones. All rights reserved.
AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures,
licensed to Advanced American Telephones. Printed in China. Issue 3 AT&T 03/07.
91-001110-010-100