Zenith Z42PQ20 Owner`s manual

Z42PQ20-U 9/21/09 2:51 PM Page 1
Installation and Operating Guide
Model Number | Z42PQ20 | PLASMA TV
To view the extended version of owner’s manual that
contains the advanced features of this TV set, visit our
website at http://www.zenithservice.com
This product qualifies for ENERGY STAR in the “factory
default (Home mode)” setting.
Changing the factory default picture setting or enabling other
features will increase power consumption that could exceed
the limits necessary to quality for Energy Star rating.
© Copyright 2009, LG Electronics USA, Inc.
Z42PQ20-U 9/21/09 2:51 PM Page 2
WARNING / CAUTION
WARNING / CAUTION
To prevent fire or shock hazards, do not expose
this product to rain or moisture.
FCC NOTICE
TO REDUCE THE RISK OF ELECTRIC SHOCK
DO NOT REMOVE COVER (OR BACK). NO
USER SERVICEABLE PARTS INSIDE. REFER TO
QUALIFIED SERVICE PERSONNEL.
The lightning flash with arrowhead
symbol, within an equilateral triangle,
is intended to alert the user to the
presence of uninsulated “dangerous
voltage” within the product’s enclosure that may
be of sufficient magnitude to constitute a risk of
electric shock to persons.
The exclamation point within an equilateral
triangle is intended to alert the user to
the presence of important operating
and maintenance (servicing) instructions in the
literature accompanying the appliance.
WARNING/CAUTION
TO REDUCE THE RISK OF FIRE AND ELECTRIC
SHOCK, DO NOT EXPOSE THIS PRODUCT TO
RAIN OR MOISTURE.
NOTE TO CABLE/TV INSTALLER
This reminder is provided to call the CATV system
installer’s attention to Article 820-40 of the National
Electric Code (U.S.A.). The code provides guidelines for
proper grounding and, in particular, specifies that the
cable ground shall be connected to the grounding system
of the building, as close to the point of the cable entry
as practical.
Class B digital device
This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful
interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that
interference will not occur in a particular installation.
If this equipment does cause harmful interference to
radio or television reception, which can be determined
by turning the equipment off and on, the user is
encouraged to try to correct the interference by one
or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and
receiver.
- Connect the equipment to an outlet on a circuit
different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV
technician for help.
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) This device may not cause (harmful)
interference, and (2) this device must accept any
interference received, including interference that
may cause undesired operation (of the device).
Any changes or modifications not expressly approved
by the party responsible for compliance could void
the user’s authority to operate the equipment.
CAUTION
Do not attempt to modify this product in any way
without written authorization from LG Electronics.
Unauthorized modification could void the user’s
authority to operate this product
IMPORTANT INFORMATION TO PREVENT “IMAGE BURN
/ BURN-IN” ON YOUR TV SCREEN
■
■
■
2
When a fixed image (e.g. logos, screen menus, video game, and computer display) is displayed on the TV
for an extended period, it can become permanently imprinted on the screen. This phenomenon is known
as “image burn” or “burn-in.” Image burn is not covered under the manufacturer’s warranty.
In order to prevent image burn, avoid displaying a fixed image on your TV screen for a prolonged period
(2 or more hours for LCD, 1 or more hours for Plasma).
Image burn can also occur on the letterboxed
areas of your TV if you use the 4:3 aspect
ratio setting for an extended period.
Z42PQ20-U 9/21/09 2:51 PM Page 3
SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
Read these instructions.
Keep these instructions.
Heed all warnings.
Follow all instructions.
1
Do not use this apparatus near water.
2
Clean only with dry cloth.
3
4
5
8
Use only with the cart, stand, tripod, bracket,
or table specified by the manufacturer, or sold
with the apparatus. When a cart is used, use
caution when moving the cart/apparatus combination to avoid injury from tip-over.
9
Unplug this apparatus during lighting storms
or when unused for long periods of time.
10
Refer all servicing to qualified service personnel.
Servicing is required when the apparatus has
been damaged in any way, such as powersupply cord or plug is damaged, liquid has
been spilled or objects have fallen into the
apparatus, the apparatus has been exposed to
rain or moisture, does not operate normally, or
has been dropped.
11
Never touch this apparatus or antenna during
a thunder or lighting storm.
12
When mounting a TV on the wall, make sure
not to install the TV by the hanging power and
signal cables on the back of the TV.
13
Do not allow an impact shock or any objects to
fall into the product, and do not drop onto the
screen with something.
14
CAUTION concerning the Power Cord:
It is recommend that appliances be placed
upon a dedicated circuit; that is, a single
outlet circuit which powers only that appliance
and has no additional outlets or branch
circuits. Check the specification page of this
owner's manual to be certain.
Do not connect too many appliances to the
same AC power outlet as this could result in
fire or electric shock.
Do not block any ventilation openings. Install in
accordance with the manufacturer’s instructions.
Do not install near any heat sources such as
radiators, heat registers, stoves, or other apparatus
(including amplifiers)that produce heat.
Do not defeat the safety purpose of the polarized
or grounding-type plug. A polarized plug has
two blades with one wider than the other. A
grounding type plug has two blades and a
third grounding prong, The wide blade or the
third prong are provided for your safety. If the
provided plug does not fit into your outlet,
consult an electrician for replacement of the
obsolete outlet.
6
Protect the power cord from being walked on
or pinched particularly at plugs, convenience
receptacles, and the point where they exit from
the apparatus.
7
Only use attachments/accessories specified by
the manufacturer.
3
Z42PQ20-U 9/21/09 2:51 PM Page 4
SAFETY INSTRUCTIONS
Do not overload wall outlets. Overloaded wall
outlets, loose or damaged wall outlets, extension
cords, frayed power cords, or damaged or
cracked wire insulation are dangerous. Any of
these conditions could result in electric shock
or fire. Periodically examine the cord of your
appliance, and if its appearance indicates damage
or deterioration, unplug it, discontinue use of
the appliance, and have the cord replaced with
an exact replacement part by an authorized
servicer. Protect the power cord from physical
or mechanical abuse, such as being twisted,
kinked, pinched, closed in a door, or walked
upon. Pay particular attention to plugs, wall
outlets, and the point where the cord exits the
appliance.
Do not make the TV with the power cord
plugged in. Do not use a damaged or loose
power cord. Be sure do grasp the plug when
unplugging the power cord. Do not pull on the
power cord to unplug the TV.
20
ANTENNAS
Outdoor antenna grounding
If an outdoor antenna is installed, follow the
precautions below. An outdoor antenna system
should not be located in the vicinity of overhead power lines or other electric light or
power circuits, or where it can come in contact
with such power lines or circuits as death or
serious injury can occur.
Be sure the antenna system is grounded so as
to provide some protection against voltage
surges and built-up static charges.
Section 810 of the National Electrical Code
(NEC) in the U.S.A. provides information with
respect to proper grounding of the mast and
supporting structure, grounding of the lead-in
wire to an antenna discharge unit, size of
grounding conductors, location of antenna discharge unit, connection to grounding electrodes
and requirements for the grounding electrode.
Antenna grounding according to the
National Electrical Code, ANSI/NFPA 70
Pince de mise à la terre
15
WARNING - To reduce the risk of fire or electrical shock, do not expose this product to rain,
moisture or other liquids. Do not touch the TV
with wet hands. Do not install this product near
flammable objects such as gasoline or candles
or expose the TV to direct air conditioning.
Fil d entrée d antenne
Décharge d antenne
(section 810-20 du NEC
Conducteur mis à la ter
(section 810-21 du NEC
Équipement électrique
Pince de mise à la terre
Système d électrode
de mise à la terre (artic
section H du NEC)
NEC: National Electrical Code
16
17
Cleaning
When cleaning, unplug the power cord and
scrub gently with a soft cloth to prevent
scratching. Do not spray water or other liquids
directly on the TV as electric shock may occur.
Do not clean with chemicals such as alcohol,
thinners or benzene.
22
Moving
Make sure the product is turned off,
unplugged and all cables have been removed. It
may take 2 or more people to carry larger TVs.
Do not press against or put stress on the front
panel of the TV.
23
Ventilation
Install your TV where there is proper ventilation. Do not install in a confined space such as
a bookcase. Do not cover the product with
cloth or other materials (e.g.) plastic while
plugged in. Do not install in excessively dusty
places.
24
If you smell smoke or other odors coming from
the TV or hear strange sounds, unplug the
power cord contact an authorized service center.
25
Do not press strongly upon the panel with
hand or sharp object such as nail, pencil or
pen, or make a scratch on it.
26
Keep the product away from direct sunlight.
Do not expose to dripping or splashing and do
not place objects filled with liquids, such as
vases, cups, etc. on or over the apparatus (e.g.
on shelves above the unit).
GROUNDING
Ensure that you connect the earth ground wire
to prevent possible electric shock (i.e. a TV
with a three-prong grounded AC plug must be
connected to a three-prong grounded AC outlet). If grounding methods are not possible,
have a qualified electrician install a separate
circuit breaker.
Do not try to ground the unit by connecting it
to telephone wires, lightening rods, or gas pipes.
Power
Supply
Short-circuit
Breaker
4
21
18
DISCONNECTING DEVICE FROM MAINS
Mains plug is the disconnecting device. The
plug must remain readily operable.
19
As long as this unit is connected to the AC wall
outlet, it is not disconnected from the AC
power source even if you turn off this unit by
SWITCH. (Some models)
Z42PQ20-U 9/21/09 2:51 PM Page 5
CONTENTS
WARNING / CAUTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
SAFETY INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . 3
WATCHING TV
Turning On the TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Channel Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Volume Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Channel Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Favorite channel setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Favorite channel list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Initial Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Quick Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
On-Screen Menus Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
PREPARATION
To view the extended version of owner’s manual . . 5
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Front Panel Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Back Panel Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Stand Instruction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Desktop Pedestal Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Swivel Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Cable Arrangement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Remote Control Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
VESA Wall Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Securing the TV to the wall to prevent falling
When the TV is used on a stand . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Antenna or Cable Connection . . . . . . . . . . . . . . . . . . . . . . . . . . 14
APPENDIX
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Product Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Child Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
EXTERNAL EQUIPMENT SETUP
HD Receiver Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
DVD Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
VCR Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
TO VIEW THE EXTENDED VERSION OF OWNER’S MANUAL
To view the extended version of owner’s manual that contains the advanced features of these TV sets, visit
our website at http://www.zenithservice.com
Connect at http://www.zenithservice.com
model number
Press Search
Select Owner’s Manual
Enter the all part of your
FEATURES OF THIS TV
is a trademark of SRS Labs, Inc.
TruSurround XT technology is incorporated under
license from SRS Labs, Inc.
High-definition television. High-resolution digital
television broadcast and playback system composed
of roughly a million or more pixels, 16:9 aspect-ratio
screens, and AC3 digital audio. A subset of digital
television, HDTV formats include 1080i and 720p
resolutions.
Manufactured under license from Dolby Laboratories.
“Dolby “and the double-D symbol are trademarks of
Dolby Laboratories.
HDMI, the HDMI logo and High-Definition Multimedia
Interface are trademarks or registered trademarks of
HDMI Licensing LLC."
5
Z42PQ20-U 9/21/09 2:51 PM Page 6
PREPARATION
ACCESSORIES
Ensure that the following accessories are included with your TV. If an accessory is missing, please contact the
dealer where you purchased the product.
The accessories included may differ from the images below.
PREPARATION
INF
O
Q.
ME
NU
PO
W
1
LI
2
VO
L
0
FR
FLASHB
K
E
TE
3
6
9
MUT
E
CH
EN
ME
*
A
G
P
R
1.5V 1.5V
NU
EE
RE
ZE
RA
TIO
TU
IN
PU
T
SAV
ER
ING
5
8
ST
ER
POW
4
7
RN
FA
V
Owner’s Manual
Remote Control
x4
Batteries
Cable Holder
(Refer to p.10)
* Wipe spots on the exterior only with
the polishing cloth.
Option Extras
* Do not wipe roughly when removing
stain. Excessive pressure may cause
scratch or discoloration.
D-sub 15 pin Cable
6
Protection Cover
(Refer to p. 9)
x2
Bolts for stand assembly
(Refer to p. 9)
Polishing Cloth
Power Cord
When using the VGA (D-sub 15
pin cable) PC connection, the
user must use shielded signal
interface cables with ferrite cores
to maintain standards compliance.
Z42PQ20-U 9/21/09 2:51 PM Page 7
FRONT PANEL INFORMATION
■
Image shown may differ from your TV.
G
When the TV cannot be turned on with the remote control, press the
(power) button on the TV. (The
remote control will not work when the
(power) button on the TV is switched off. )
PREPARATION
CAUTION
Remote Control Sensor
Power/Standby Indicator
Illuminates red in standby mode.
Illuminates blue when the TV is switched on.
INPUT
INPUT
Button
MENU
MENU
Button
ENTER
ENTER
Button
VOL
INPUT
VOLUME
Buttons
MENU
ENTER
CH
CHANNEL
Buttons
VOL
CH
POWER
Button
7
Z42PQ20-U 9/21/09 2:51 PM Page 8
PREPARATION
R
BACK PANEL INFORMATION
PREPARATION
7
1
2
OPTICAL
DIGITAL
AUDIO OUT
COMPONENT IN
VIDEO
3
AUDIO
2
IN
USB SERVICE ONLY
1
VIDEO
6
1
2
3
8
HDMI IN, HDMI/DVI IN
Digital Connection. Supports HD video and Digital
audio. Doesn’t support 480i.
Accepts DVI video using an adapter or HDMI to
DVI cable (not included).
OPTICAL DIGITAL AUDIO OUT
Optical digital audio output for use with amps and
home theater systems.
Note: In standby mode, this port doesn’t work.
COMPONENT IN
Analog Connection. Supports HD.
Uses a red, green, and blue cable for video & red
and white for audio.
R
(MONO) AUDIO
AV IN
RS-232C IN
1
(SERVICE ONLY)
2
L
5
ANTENNA/
CABLE IN
4
4
ANTENNA/CABLE IN
Connect over-the air signals to this jack.
Connect cable signals to this jack.
5
AV (Audio/Video) IN
Analog composite connection. Supports standard
definition video only (480i).
6
USB SERVICE ONLY, RS-232C IN (SERVICE
ONLY)
Used for software updates.
7
Power Cord Socket
For operation with AC power.
Caution: Never attempt to operate the TV on DC power.
Z42PQ20-U 9/21/09 2:51 PM Page 9
STAND INSTRUCTION
■
Image shown may differ from your TV.
1
Carefully place the TV screen side down on a
cushioned surface to protect the screen from
damage.
1
Carefully place the TV screen side down on a
cushioned surface to protect the screen from
damage.
2
Assemble the TV as shown.
2
Loose the screws from the TV.
3
Install the 4 screws securely using the holes in
the back of the TV.
3
Detach the stand from the TV.
PREPARATION
Detachment
Installation
! NOTE
Protection Cover
FRONT
G
G
When assembling the stand, make sure to distinguish
and assemble the front and rear side of the stand
correctly.
When assembling the desk type stand, check
whether the screw is fully tightened. (If not
tightened fully, the product can tilt forward after
the product installation). If you tighten the
screw with excessive force, the screw can deviate
from abrasion of the tightening part of the screw.
After removing the stand, install the included
p r o t e c t i o n c o v e r over the hole for the stand.
Press the P R O T E C T I O N C O V E R into the TV
until you hear it click.
9
Z42PQ20-U 9/21/09 2:51 PM Page 10
PREPARATION
DESKTOP PEDESTAL INSTALLATION
■
Image shown may differ from your TV.
For proper ventilation, allow a clearance of 4 inches on all four sides from the wall.
PREPARATION
4 inches
4 inches
4 inches
CAUTION
G
G
4 inches
Ensure adequate ventilation by following the clearance recommendations.
Do not mount near or above any type of heat source.
SWIVEL STAND
After installing the TV, you can adjust the TV set manually to the left or right direction by 20 degrees to suit
your viewing position.
CABLE ARRANGEMENT
■
Image shown may differ from your TV.
After connecting the cables as necessary, install
CABLE HOLDER as shown and bundle the cables.
10
Z42PQ20-U 9/21/09 2:51 PM Page 11
REMOTE CONTROL FUNCTIONS
When using the remote control, aim it at the remote control sensor on the TV.
INFO Displays channel information at the top of the screen.
POWER
INPUT
POWER Turns the TV on from standby or off to standby.
POWER SAVING
Q. MENU
1
2
3
4
5
6
7
8
9
0
FLASHBK
INPUT Rotates through inputs.
Also switches the TV on from standby.
PREPARATION
Q.MENU Opens the list of Quick Menu options.
INFO
POWER SAVING Adjusts the Power Saving level.
NUMBER button
— (DASH) Used to enter a program number for multiple program
channels such as 2-1, 2-2, etc.
LIST Displays the channel list.
LIST
FLASHBK Tunes to the last channel viewed.
MUTE
CH
VOL
P
A
G
E
VOLUME UP Adjusts the volume.
/DOWN
MUTE Switch the sound on or off.
CHANNEL Changes the channel.
UP/DOWN
PAGE Moves from one full set of screen information to the next
UP/DOWN one.
ENTER
THUMBSTICK Navigates the on-screen menus and adjusts the system
(Up/Down/Left settings to your preference.
Right/ENTER)
MENU
RETURN
FREEZE
*
RATIO
FAV
MENU Displays the main menu or clears all on-screen displays
and returns to TV viewing.
RETURN Allows the user to move return one step in an interactive
application or other user interaction function.
Blue button have channel edit and channel block function.
Color button The other has no function.
*
Not functional.
FREEZE Freezes the current frame.
RATIO Changes the aspect ratio of the video.
FAV
Installing Batteries
Scroll through the programmed Favorite channels.
■
Open the battery compartment cover on the back side and
install the batteries matching correct polarity.
■
Install two 1.5V AAA batteries. Don’t mix old or used batteries with new ones.
■
Close cover.
11
Z42PQ20-U 9/21/09 2:51 PM Page 12
PREPARATION
VESA WALL MOUNTING
PREPARATION
Install your wall mount on a solid wall perpendicular to the floor. When attaching to other building materials, please
contact your nearest installer.
If installed on a ceiling or slanted wall, it may fall and result in severe personal injury.
Zenith recommends that wall mounting be performed by a qualified professional installer.
VESA (A * B)
A
B
400 * 400
Standard Screw
Quantity
M6
4
Wall Mounting
bracket
(sold separately)
AW-50PG60MS
! NOTE
G
G
G
G
G
Screw length needed depends on the wall mount
used. For further information, refer to the instructions included with the mount.
Standard dimensions for wall mount kits are shown
in the table.
When purchasing our wall mount kit, a detailed
installation manual and all parts necessary for
assembly are provided.
Do not use screws longer then the standard dimension, as they may cause damage to the inside to
the TV.
For wall mounts that do not comply with the VESA
standard screw specifications, the length of the
G
G
screws may differ depending on their specifications.
Do not use screws that do not comply with the
VESA standard screw specifications.
Do not use fasten the screws too strongly, this may
damage the TV or cause the TV to a fall, leading to
personal injury. Zenith is not liable for these kinds
of accidents.
Zenith is not liable for TV damage or personal injury
when a non-VESA or non specified wall mount is
used or the consumer fails to follow the TV installation instructions.
CAUTION
G
12
Do not install your wall mount kit while your TV is turned on. It may result in personal injury due to electric
shock.
Z42PQ20-U 9/21/09 2:51 PM Page 13
SECURING THE TV TO THE WALL TO PREVENT FALLING
WHEN THE TV IS USED ON A STAND
■
You should purchase necessary components to prevent the TV from tipping over (when not using a wall mount).
Image shown may differ from your TV.
We recommend that you set up the TV close to a wall so it cannot fall over if pushed backwards.
Additionally, we recommend that the TV be attached to a wall so it cannot be pulled in a forward direction,
potentially causing injury or damaging the product.
Caution: Please make sure that children don’t climb on or hang from the TV.
■
PREPARATION
■
Insert the eye-bolts (or TV brackets and bolts) to tighten the product to the wall as shown in the picture.
* If your product has the bolts in the eye-bolts position before inserting the eye-bolts, loosen the bolts.
* Insert the eye-bolts or TV brackets/bolts and tighten them securely in the upper holes.
Secure the wall brackets with the bolts (sold separately) to the wall. Match the height of the bracket that is
mounted on the wall to the holes in the product.
Ensure the eye-bolts or brackets are tightened securely.
■
Use a sturdy rope (sold separately) to tie the product. It is safer to tie
the rope so it becomes horizontal between the wall and the product.
! NOTE
G
G
Use a platform or cabinet strong enough and large enough to support the size and weight of the TV.
To use the TV safely, make sure that the height of the bracket on the wall and the one on the TV are
the same.
13
Z42PQ20-U 9/21/09 2:51 PM Page 14
PREPARATION
■
■
To prevent damage do not connect to the power outlet until all connections are made between the devices.
Image shown may differ from your TV.
ANTENNA OR CABLE CONNECTION
1. Antenna (Analog or Digital)
Wall
Antenna
Socket
Outdoor
Antenna
(VHF, UHF)
R
PREPARATION
Wall Antenna Socket or Outdoor Antenna without a Cable Box
Connection.
For optimum picture quality, adjust antenna direction if needed.
Multi-family Dwellings/Apartments
(Connect to wall antenna socket)
ANTENNA/
CABLE IN
RF Coaxial Wire (75 ohm)
Single-family Dwellings /Houses
(Connect to wall jack for outdoor antenna)
Copper Wire
Be careful not to bend the copper wire
when connecting the antenna.
2. Cable
ANTENNA/
CABLE IN
Cable TV
Wall Jack
RF Coaxial Wire (75 ohm)
To improve the picture quality in a poor signal area, please purchase a signal amplifier and install properly.
If the antenna needs to be split for two TV’s, install a 2-Way Signal Splitter.
■ If the antenna is not installed properly, contact your dealer for assistance.
■ Refer to h t t p : / / A n t e n n a W e b . o r g for more information about antennas and Digital TV.
■
■
14
Z42PQ20-U 9/21/09 2:51 PM Page 15
EXTERNAL EQUIPMENT SETUP
■
To prevent the equipment damage, never plug in any power cords until you have finished connecting all equipment.
■
Image shown may differ from your TV.
HD RECEIVER SETUP
This TV can receive Digital Over-the-air/Cable signals without an external digital set-top box. However, if you do
receive digital signals from a digital set-top box or other digital external device, refer to the figure as shown below.
COMPONENT IN
1. How to connect
VIDEO
AUDIO
2
L
USB SERVICE ONLY
1
1
VIDEO
2
R
Connect the audio output of the digital set-top box to
the C O M P O N E N T I N A U D I O 1 or 2 jacks on the
TV.
(MONO) AUDIO
1
AV IN
Connect the video outputs (Y, PB, PR) of the digital settop box to the C O M P O N E N T I N V I D E O 1 or 2
jacks on the TV. Match the jack colors (Y = green, PB =
blue, and PR = red).
EXTERNAL EQUIPMENT SETUP
Component Connection
2
2. How to use
■
■
Turn on the digital set-top box.
(Refer to the owner’s manual for the digital set-top box. operation)
Select the C o m p o n e n t 1 or 2 input source on the TV
using the I N P U T button on the remote control.
Y
PB
PR
L
R
Supported Resolutions
Y, CB/PB, CR/PR
Signal
Component
HDMI
480i
Yes
No
480p
Yes
Yes
720p
Yes
Yes
1080i
Yes
Yes
1080p
Yes
Yes
Resolution
Horizontal
Frequency(KHz)
Vertical
Frequency(Hz)
720x480i
15.73
15.73
59.94
60.00
720x480p
31.47
31.50
59.94
60.00
1280x720p
44.96
45.00
59.94
60.00
1920x1080i
33.72
33.75
59.94
60.00
1920x1080p
27.00
33.75
67.43
67.50
24.00
30.00
59.94
60.00
15
Z42PQ20-U 9/21/09 2:51 PM Page 16
EXTERNAL EQUIPMENT SETUP
DVD SETUP
Component Connection
1. How to connect
Connect the audio outputs of the DVD to the
C O M P O N E N T I N A U D I O 1 or 2 jacks on the TV.
VIDEO
2
L
■
■
R
1
(MONO) AUDIO
VIDEO
2. How to use
■
AUDIO
1
AV IN
2
COMPONENT IN
Connect the video outputs (Y, PB, PR) of the DVD to the
C O M P O N E N T I N V I D E O 1 or 2 jacks on the TV.
Match the jack colors (Y = green, PB = blue, and PR = red).
USB SERVICE ONLY
EXTERNAL EQUIPMENT SETUP
1
2
Turn on the DVD player, insert a DVD.
Select the C o m p o n e n t 1 or 2 input source on the TV
using the I N P U T button on the remote control.
Refer to the DVD player's manual for operating instructions.
Y
PB
PR
L
R
HDMI Connection
1. How to connect
IN
No separate audio connection is necessary.
HDMI supports both audio and video.
2. How to use
■
■
2
1
1
Select the HDMI1 or 2 input source on the TV using the
I N P U T button on the remote control.
Refer to the DVD player's manual for operating instructions.
HDMI-DVD OUTPUT
16
RS-232C IN
2
(SERVICE ONLY)
1
Connect the HDMI output of the DVD to the H D M I I N 1
or 2 jack on the TV.
Z42PQ20-U 9/21/09 2:51 PM Page 17
VCR SETUP
Composite (RCA) Connection
ANT IN
S-VIDEO
ANT OUT
OUTPUT
SWITCH
VIDEO
L
R
1. How to connect
1
2. How to use
■
■
1
Insert a video tape into the VCR and press PLAY on the
VCR. (Refer to the VCR owner’s manual.)
G
2
L
R
1
VIDEO
(MONO) AUDIO
AV IN
! NOTE
AUDIO
USB SERVICE ONLY
Select the A V input source on the TV using the I N P U T
button on the remote control.
COMPONENT IN
VIDEO
EXTERNAL EQUIPMENT SETUP
V I D E O jacks between TV and
Connect the A U D I O/V
VCR. Match the jack colors (Video = yellow, Audio Left
= white, and Audio Right = red)
If you have a mono VCR, connect the audio cable
from the VCR to the A U D I O L ( M O N O ) jack of
the TV.
17
Z42PQ20-U 9/21/09 2:51 PM Page 18
WATCHING TV
TURNING ON THE TV
WATCHING TV
1
First, connect power cord correctly.
And switch the A C p o w e r c o n t r o l s w i t c h on TV. At this moment, the TV switches to standby mode.
■ In standby mode to turn TV on, press the
, INPUT, CH (D or E ) button on the TV or press the POWER, INPUT,
CH( or ), Number (0~9
9) button on the remote control.
2
Select the viewing source by using the I N P U T button on the remote control.
3
When finished using the TV, press the POWER button on the remote control. The TV reverts to standby
mode.
! NOTE
G
If you intend to be away on vacation, disconnect the power plug from the wall power outlet.
G
If the TV is unplugged once or turn off with the
button on the TV, reset the C l o c k function.
CHANNEL SELECTION
1
Press the C H (
or
) or NUMBER buttons to select a channel number.
VOLUME ADJUSTMENT
Adjust the volume to suit your personal preference.
18
1
Press the V O L ( + or - ) button to adjust the volume.
2
If you want to switch the sound off, press the M U T E button.
3
You can cancel the Mute function by pressing the MUTE or V O L ( + or - ) button.
Z42PQ20-U 9/21/09 2:51 PM Page 19
CHANNEL SETUP
Auto Scan (Auto Tuning)
Automatically finds all channels available through antenna or cable inputs, and stores them in memory on the
channel list.
CHANNEL
Move
Enter
CHANNEL
Auto Tuning
Manual Tuning
Manual Tuning
Channel Edit
Channel Edit
Move
Enter
Press ‘Yes’ button to begin
auto tuning.
Processing Auto Tuning...
23%
DTV Channel 8
DTV : 0 Found Channel(s)
ATV : 0 Found Channel(s)
Yes
Next(TV)
No
Close
WATCHING TV
Auto Tuning
1
MENU
Select C H A N N E L.
2
ENTER
Select A u t o T u n i n g.
■
3
ENTER
Select Y e s.
■
4
ENTER
Run A u t o T u n i n g.
The TV will ask for a password if parental
control has been activated (LL O C K Menu).
Use the password you set up in the L O C K
Menu to allow a channel search.
When setting the A u t o T u n i n g or
M a n u a l T u n i n g, the number of maximum channels you can store is 900. It is
subject to change depending on the
broadcasting signal environment.
5
RETURN
MENU
Return to the previous menu.
Return to TV viewing.
19
Z42PQ20-U 9/21/09 2:51 PM Page 20
WATCHING TV
FAVORITE CHANNEL SETUP
Your TV's OSD (On Screen Display) may differ slightly from what is shown in this manual.
Favorite Channels are a convenient feature that lets you quickly select channels of your choice without waiting
for the TV to select all the in-between channels.
To tune to a favorite channel, press the F A V (Favorite) button repeatedly.
1
Q.Menu
WATCHING TV
Aspect Ratio
16:9
Picture Mode
Vivid
Sound Mode
Standard
or
1
2
3
4
5
6
7
8
9
Select your desired channel.
0
2 Q.MENU
Select D e l / A d d / F a v.
Off
Caption
CH
P
A
G
E
CH
Multi Audio
English
Sleep Timer
Off
Del/Add/Fav
F
Favorite
3
Select F a v o r i t e.
G
4 Q.MENU
Close
Return to TV viewing.
FAVORITE CHANNEL LIST
Displaying the favorite channel list
1
Favorite List
DTV
83-0
DTV
15-1
DTV
18-2
FAV
Display the Favorite channel list.
Selecting a channel in the favorite channel list
1
Select a channel.
2
ENTER
Exit
Switch to the chosen channel number.
Paging through a favorite channel list
1
CH
P
A
G
E
2
RETURN
20
Turn the pages.
Return to TV viewing.
Z42PQ20-U 9/21/09 2:51 PM Page 21
INITIAL SETTING
This Function guides the user to easily set the essential items for viewing the TV for the first time when purchasing the TV. It will be displayed on the screen when turning the TV on for the first time. It can also be activated from the user menus.
H o m e U s e”. We recommend setting the TV to “H
H o m e U s e” mode for the best picture
Default selection is “H
in your home environment.
■ “S
S t o r e D e m o” Mode is only intended for use in retail environments. Customers can adjust the “P
Picture
menu - P i c t u r e m o d e” manually while inspecting the TV, but the TV will automatically return to preset instore mode after 5 minutes.
■ You can also adjust I n i t i a l S e t t i n g in the O P T I O N menu.
H o m e U s e”.
Factory defaults are set when you choose “H
■ If you do not complete the I n i t i a l s e t t i n g, it will appear whenever the TV is switched on until the I n i t i a l
s e t t i n g procedure is completed.
■
Step3. Time setting
Time Setting
Language
Current Time Setting
English
F
Year
Español
Français
Month
Next
15
5 PM
Daylight Saving
Select menu Language.
1
ENTER
Selecting the environment.
Choose the setting mode you want.
Store Demo
Home Use
Select [Home Use] to use this TV at
home.
Previous
Auto
Select A u t o or M a n u a l.
2
Mode Setting
52
Eastern
Next
Previous
Step2. Mode setting
G
11
Hour
Minute
1
Auto
2007
Date
Time Zone
ENTER
WATCHING TV
Step1. Language Selecting
Select desired time option.
Step4. Auto Tuning
Auto Tuning
Next
Check your antenna connection.
The previous channel information will be updated
during Auto Tuning.
1
ENTER
Select H o m e U s e mode.
Previous
Next
1
ENTER
Start A u t o T u n i n g.
21
Z42PQ20-U 9/21/09 2:51 PM Page 22
WATCHING TV
QUICK MENU
Your TV's OSD (On Screen Display) may differ slightly from what is shown in this manual.
Q.Menu (Quick Menu) is a menu of features which users might use frequently.
■
■
■
■
■
WATCHING TV
■
■
A s p e c t R a t i o: Selects your desired picture format.
P i c t u r e M o d e: Selects the factory preset picture depend on the viewing environment.
S o u n d M o d e: Selects the factory preset sound for type of program.
C a p t i o n: Select on or off.
M u l t i A u d i o: Changes the audio language (Digital signal).
S A P: Selects MTS sound (Analog signal).
S l e e p T i m e r: Select the amount of time before your TV turns off automatically.
D e l / A d d / F a v: Select channel you want to add/delete or add the channel to the Favorite List.
Q.Menu
Aspect Ratio
F
Picture Mode
Vivid
Sound Mode
Standard
Off
Caption
G
1 Q.MENU
Sleep Timer
Off
Del/Add/Fav
Add
Display each menu.
2
Make appropriate adjustments.
English
Multi Audio
CH
16:9
3
Q.MENU
Return to TV viewing.
Close
ON-SCREEN MENUS SELECTION
Your TV's OSD (On Screen Display) may differ slightly from what is shown in this manual.
1
Display each menu.
MENU
CHANNEL
PICTURE
AUDIO
2
Select a menu item.
ENTER
TIME
OPTION
LOCK
3
ENTER
Accept the current selection.
4
Return to TV viewing.
MENU
CHANNEL
CHANNEL
Auto Tuning
Move
Enter
Auto Tuning
Manual Tuning
Channel Edit
Manual Tuning
Channel Edit
22
■
All available TV channels are searched and stored
automatically.
■
User can do manual channel selection and add or
delete individual channels.
■
You can add or delete in the channel list.
Z42PQ20-U 9/21/09 2:51 PM Page 23
PICTURE
PICTURE
Move
Aspect Ratio
Enter
: 16:9
Power Saving
: Off
Picture Mode
: Standard
• Contrast
90
Aspect Ratio
■
Select the desired picture format
Power Saving
■
Reduces the TV’s power consumption.
• Brightness 50
• Color
• Tint
60
0
R
G
E
Screen (RGB-PC)
AUDIO
Move
Auto Volume
0
L
: Standard
• SRS TruSurround XT:Off
■
Adjust the screen Resolution, Auto config, Position,
Size, Phase, Reset.
■
Makes sure that the volume level remains consistent whether you are watching a commercial or a
regular TV program.
■
Adjust the left/right sound of speaker to suit your
taste and room situations.
■
Select the Standard, Music, Cinema, Sport, and Game.
Auto Volume
Enter
• Treble
50
• Bass
50
R
Balance
• Reset
TV Speaker
Reset: Settings of the selected picture modes return
to the default factory settings.
: Off
Balance
Sound Mode
■
WATCHING TV
Picture Mode
AUDIO
Select the Vivid, Standard, Cinema, Sport, Game,
Expert1 or Expert2.
■ Adjust the Contrast, Brightness, Sharpness, Color,
Tint.
■ Advanced Control: You can calibrate the screen for
each Picture Mode or set the video value according
to the special video screen.
■ Expert Control: By segmenting categories, Expert1
and Expert2 provide more categories which users
can set as they see fit, offering the optimal picture
quality for users.
■
• Sharpness 60
SRS TruSurround XT, Treble, Bass: Adjust the sound
to suit your taste and room situations.
■ Reset: Settings of the selected Sound Mode return
to the default factory settings.
■
: On
Sound Mode
TV Speaker
TIME
■
Turn the TV speaker On or off.
Auto: The time is set automatically from a digital
channel signal.
Select your viewing area time zone.
Select Auto, Off, On depending on whether or
not your viewing area observes Daylight Saving
time.
■ Manual: Set the clock manually.
■
TIME
Move
Enter
Clock
Off Time
: Off
On Time
: Off
Clock
Sleep Timer : Off
Off Time
On Time
Sleep Timer
■
Select On or Off.
■
Select On or Off.
■
Select the amount of time before your TV turns off
automatically: Off, 10, 20, 30, 60, 90, 120, 180, 240.
23
Z42PQ20-U 9/21/09 2:51 PM Page 24
WATCHING TV
OPTION
OPTION
Move
Enter
Menu Language(Language): English
Audio Language
: English
Input Label
Menu Language
(Language)
: Off
Caption
: Off
ISM Method
: Normal
Initial Setting
: Home Use
Selects your desired language for on screen menus:
English, Spanish, French.
■
Sets a label to each input source.
■
This feature can be used to prevent unauthorized viewing
by locking out the front panel controls.
Audio Language
Input Label
Key Lock
■
key Lock
■
WATCHING TV
Caption
When selecting Off, Submenus for Analog, DTV, and
Digital Option become disabled.
■ Analog: CC1 ~ CC4 , Text1 ~ Text4.
■ Digital: CC1 ~ CC4 , Text1~ Text4, Service1~
Service6.
■ Digital Option: Customize the DTV/CADTV captions that appear on your screen.
■
Use it to minimize any fixed image on the screen.
: Normal, Orbiter, Color Wash, White Wash.
■
After turning on the TV, adjust Language, Mode,
Time, Auto Tuning.
Lock System
■
Select On or Off.
Set Password
Block Channel
■
Change the password.
■
Select a channel number that you wish to block.
■
Blocks movies according to the movie ratings limits
specified.
■
Prevents children from watching certain children's
TV programs, according to the ratings limit set.
■
Based on the ratings, blocks certain TV programs
that you and your family do not want to view.
■
This function may become available in the future and
will be available only for digital channel signal.
■
Enables you to select a source to block from the
external source devices you have hooked up.
ISM Method
Initial Setting
LOCK
LOCK
Lock System
Move
: Off
Set Password
Block Channel
Enter
Movie Rating
TV Rating-Children
Movie Rating
TV Rating-General
Downloadable Rating
Input Block
TV Rating-Children
TV Rating-General
Downloadable
Rating
Input Block
24
Z42PQ20-U 9/21/09 2:51 PM Page 25
APPENDIX
TROUBLESHOOTING
Abnormal Operation
Check to see if there is any object between the product and the remote control
causing obstruction. Ensure you are pointing the remote control directly at the TV.
■ Ensure that the batteries are installed with correct polarity (+ to +, - to -).
■ Ensure that the correct remote operating mode is set: TV, VCR etc.
■ Install new batteries.
■
The remote control
doesn’t work
■
Video Problems
WATCHING TV
Is the sleep timer set?
Check the power control settings. Power interrupted.
■ If there is no signal, the TV turns off automatically in 15 minutes.
■
Power is suddenly
turned off
Check whether the product is turned on.
Try another channel. The problem may be with the broadcast.
■ Is the power cord inserted into wall power outlet?
■ Check your antenna direction and/or location.
■ Test the wall power outlet, plug another product’s power cord into the outlet
where the product’s power cord was plugged in.
■
■
No picture &No sound
Picture appears slowly
after switching on
■
This is normal, the image is muted during the product startup process. Please
contact your service center, if the picture has not appeared after five minutes.
Adjust Color in menu option.
Keep a sufficient distance between the product and a VCR.
■ Try another channel. The problem may be with the broadcast.
■ Are the video cables installed properly?
■ Activate any function to restore the brightness of the picture.
■
■
No or poor color
or poor picture
Horizontal/vertical bars
or picture shaking
■
Check for local interference such as an electrical appliance or power tool.
Station or cable product experiencing problems, tune to another station.
Station signal is weak, reorient antenna to receive weaker station.
■ Check for sources of possible interference.
■
Poor reception on
some channels
Lines or streaks
in pictures
No picture
when connecting HDMI
■
■
Check antenna (Change the direction of the antenna).
■
Check HDMI cable over version 1.3.
The HDMI cables don’t support HDMI version 1.3, it cause flickers or no screen
display. In this case use the latest cables that support HDMI version 1.3.
25
Z42PQ20-U 9/21/09 2:51 PM Page 26
Audio Problems
Press the VOL or VOLUME button.
■ Sound muted? Press MUTE button.
■ Try another channel. The problem may be with the broadcast.
■ Are the audio cables installed properly?
■
Picture OK & No sound
No output from one
of the speakers
■
Adjust Balance in menu option.
■
A change in ambient humidity or temperature may result in an unusual noise
when the product is turned on or off and does not indicate a fault with the
product.
Unusual sound from
inside the product
APPENDIX
No sound
when connecting
HDMI/USB
Check HDMI cable over version 1.3.
Check USB cable over version 2.0.
■ Use normal MP3 file.
■
■
*This feature is not available for all models.
PC Mode Problems
The signal is out of range
Vertical bar or stripe on
background &
Horizontal Noise &
Incorrect position
Screen color is unstable
or single color
26
Adjust resolution, horizontal frequency, or vertical frequency.
■ Check the input source.
■
■
Work the Auto configure or adjust size, phase, or H/V position. (Option)
■
Check the signal cable.
Reinstall the PC video card.
■
Z42PQ20-U 9/21/09 2:51 PM Page 27
MAINTENANCE
Early malfunctions can be prevented. Careful and regular cleaning can extend the amount of time you can
enjoy your new TV.
Caution: Be sure to turn the power off and unplug the power cord before you begin any cleaning.
Cleaning the Screen
1
Here’s a great way to keep the dust off your screen for a while. Wet a soft cloth in a mixture of lukewarm
water and a little fabric softener or dish washing detergent. Wring the cloth until it’s almost dry, and then
use it to wipe the screen.
2
Make sure the excess water is off the screen, and then let it air-dry before you turn on your TV.
Cleaning the Cabinet
■
■
To remove dirt or dust, wipe the cabinet with a soft, dry, lint-free cloth.
Please be sure not to use a wet cloth.
APPENDIX
Extended Absence
CAUTION
G
If you expect to leave your TV dormant for a long time (such as a vacation), it’s a good idea to unplug
the power cord to protect against possible damage from lightning or power surges.
27
Z42PQ20-U 9/21/09 2:51 PM Page 28
WATCHING TV
PRODUCT SPECIFICATIONS
MODEL
WATCHING TV
Dimensions
(Width x Height
x Depth)
With stand
40.5 x 28.3 x 12.1 inches
1031.2 x 720.9 x 308.0 mm
Without stand
40.5 x 25.8 x 3.1 inches
1031.2 x 656.7 x 80.8 mm
Weight
With stand
Without stand
53.5 lbs / 24.3 kg
48.9 lbs / 22.2 kg
Power requirement
Television System
Program Coverage
External Antenna Impedance
Environment
condition
Operating Temperature
Operating Humidity
Storage Temperature
Storage Humidity
■
28
Z42PQ20
(Z42PQ20-UC)
AC100-240V ~ 50/60Hz
NTSC-M, ATSC, 64 & 256 QAM
VHF 2-13, UHF 14-69, CATV 1-135, DTV 2-69, CADTV 1-135
75 ohm
32 ~ 104°F (0 ~ 40°C)
Less than 80%
-4 ~ 140°F (-20 ~ 60°C)
Less than 85%
The specifications shown above may be changed without prior notice for quality improvement.
Z42PQ20-U 9/21/09 2:51 PM Page 29
WATCHING TV
29
Z42PQ20-U 9/21/09 2:51 PM Page 30
APPENDIX
APPENDIX
30
Z42PQ20-U 9/21/09 2:51 PM Page 31
ZENITH ELECTRONICS CORPORATION
PLASMA TV LIMITED WARRANTY – USA
Zenith will repair or replace your product, at Zenith’s option, if it proves to be defective in material or workmanship
under normal use, during the warranty period (“Warranty Period”) listed below, effective from the date of original
consumer/end user purchase. This warranty is good only to the original consumer/end user of the product and is
effective only when used in the United States.
WARRANTY PERIOD:
HOW SERVICE IS HANDLED:
LABOR: ONE YEAR from the Date of Purchase.
In Home Service. Please Call the Zenith Interactive
Center at 1-877-9ZENITH (1-877-993-6484) to
schedule a service appointment.
PARTS: ONE YEAR from the Date of Purchase.
Effective Date of Warranty: Your warranty period
Begins on the date of sale to the original
consumer/end user. KEEP THE DEALER’S DATED BILL
OF SALE OR PROOF OF DELIVERY as evidence of the
purchase date. You will be required to submit a legible
copy of your bill of sale or proof of delivery when
requesting warranty service.
Your unit will be repaired or replaced with a new, substitute model or factory reconditioned unit, at Zenith’s
option. If repaired, parts used in the repair may be new
or remanufactured.
Visit our website at http://www.zenithservice.com
Repair Parts and Replacement Units are warranted
for the remaining period of the original warranty.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE
EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS
WARRANTY PERIOD ABOVE. ZENITH WILL NOT BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL,
INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING, WITHOUT LIMITATION, LOST
PROFITS, LOST OR CORRUPTED PROGRAMMING OR DATA, OR ANY OTHER DAMAGE WHETHER BASED IN
CONTRACT, TORT, OR OTHERWISE. Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above exclusion or limitation may not
apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from stat
to state.
THIS LIMITED WARRANTY DOES NOT APPLY TO:
●
●
●
●
●
●
●
●
damage caused in shipping or transit
service required as a result of improper installation,
including incorrect or insufficient AC supply (please
consult the owner’s manual for power supply
requirements)
installation or repair of antenna systems, cable converters, cable company supplied equipment, or
other components in a video system
set-up or adjustment on consumer controls, or
damage caused by improper adjustments
damage caused by other system components
any unit that has been modified or incorporated
into any other product
replacement of batteries on the remote control.
damage (including cosmetic damage), failure, loss
●
●
●
●
●
or personal injury due to misuse, abuse, negligence, improper maintenance or storage, or to acts
of nature or other causes beyond Zenith’s control.
(Causes beyond Zenith’s control include but are not
limited to lightning strike, power surges, power outages and water damage.)
Image burn-in
repair or replacement of warranted parts by other
than Zenith Authorized Service Centers.
units purchased or serviced outside of the U.S.A.
product where the original factory serial numbers
have been removed, defaced or changed in any
way.
product sold and labeled as “as is, where is” or similar disclaimer.
The costs of repair or replacement under these excluded circumstances shall be borne by the consumer.
CONCERNING PIXEL FUNCTIONALITY: Your Plasma Television contains about one million individual pixels.
Plasma TVs typically contain a small number of pixels that do not function normally. Your display has been inspected and is in compliance with manufacturer’s specifications, indicating that any pixel defects do not affect the operation or use of your display.
CUSTOMER INTER-ACTIVE CENTER NUMBERS:
To obtain customer assistance, product information, or Dealer or Service
locations
Call 1-877-9Zenith (1-877-993-6484) (24 hours a day,
365 days per year) and select appropriate options from the
menu.
Or visit our website at http://www.zenithservice.com
Z42PQ20-U 9/21/09 2:51 PM Page 32
BEFORE CALLING FOR SERVICE:
Please check your operating guide – you may avoid a service call.
● Please have your product model number, serial number and the date of purchase or the date of original installation
available.
● If a replacement unit is required, under some circumstances you may be asked to provide a reserve deposit to
Zenith against a credit card number as surety for advanced shipment. Your credit card will not be charged if you
return the defective unit within 10 working days.
● If a replacement unit is received, please use the carton and packaging from that unit in returning the defective
unit to Zenith.
● Parts and service in accordance with the Zenith warranty are Zenith’s responsibility and will be provided without
charge. Other service requirements will be at the owner’s expense. If you have problems in obtaining satisfactory
warranty service, write or call the Zenith Customer Interactive Center. Service may be provided by independently
owned and operated service organizations.
● To assure proper credit and avoid unnecessary charges, you must obtain a Return Authorization before returning
any product for Zenith Warranty Service. Contact the number below or your authorized Zenith repair facility for
details.
●
IMPORTANT: Please fill out and mail your Product Registration Card or go to www.zenithservice.com to register your
product online. This information allows Zenith to reach you promptly should we discover a safety or reliability problem
that could affect you.
TO CONTACT ZENITH BY MAIL:
LG Customer Interactive Center
201 James Record Road
Huntsville, Alabama 35824
http://www.zenithservice.com
P/N : MFL58372908 (0909-REV00)
Printed in Korea