Owner’s
Manual
Privacy Glass
Wine Reserve
ZDWT240
monogram.com
Consumer Information
Wine Reserve
Introduction
Your new Monogram wine reserve makes an eloquent statement of style, convenience
and kitchen planning flexibility. Whether you chose it for its purity of design or the assiduous
attention to detail, you will find that your Monogram wine reserve’s superior blend of form
and function will delight you for years to come.
The information on the following pages will help you operate and maintain your wine
reserve properly.
If you have any other questions, visit our Website at: monogram.com
Contents
Care and Cleaning . . . . . . . . . . . . . . . . . . .11, 12
Consumer Services . . . . . . . . . . . . . . . . . . . . . .19
Controls and Features . . . . . . . . . . . . . . . .8–10
Model and Serial Numbers . . . . . . . . . . . . . . . .2
Problem Solver . . . . . . . . . . . . . . . . . . . . . .13–15
Product Registration . . . . . . . . . . . . . . . . . . . . . .2
Repair Service . . . . . . . . . . . . . . . . . . . . . . . .3, 19
Safety Instructions . . . . . . . . . . . . . . . . . . . . .4–7
Warranty . . . . . . . . . . . . . . . . . . . . . .Back Cover
Before
using your
wine reserve
Read this manual carefully. It is intended
to help you operate and maintain your
new wine reserve properly.
If you don’t understand something or
need more help, there is a list of toll-free
consumer service numbers included in
the back section of this manual.
Keep it handy for answers to your questions.
OR
Visit our Website at: monogram.com
Write
down the
model &
serial
numbers
You will find them on a label on the ceiling
inside the wine reserve.
Please write these numbers here:
Model Number
Serial Number
Use these numbers in any correspondence or
service calls concerning your wine reserve.
ATTENTION CONSUMER!
This unit is designed for storing and cooling beverages.
Do not store perishable foods in this unit.
ATTENTION CONSOMMATEUR !
Cet appareil ménager est conçu pour conserver et rafraîchir des boissons.
Ne mettez pas de biens perissables dans cet appareil ménager.
2
Consumer Information
Wine Reserve
If you
received a
damaged
appliance
The warranty does not cover damage
caused after delivery.
Immediately contact the dealer (or builder)
that sold you the wine reserve.
Save time
& money
Before you request service, check the
Problem Solver in the back of this manual.
It lists causes of minor operating problems
that you can correct yourself.
Remove
packaging
Before using, be sure all packing materials
and tape have been removed.
appliances is an application of household
liquid detergent. Apply with a soft cloth and
allow to soak. Wipe dry and then apply an
appliance polish to thoroughly clean and
protect the surface.
To assure no damage is done to the finish of
the product, the safest way to remove the
adhesive left from packaging tape on new
If you need
service
To obtain service, see the Consumer Services
page in the back of this manual.
We are proud of our service and want you
to be pleased. If for some reason you are not
happy with the service you receive, here are
steps to follow for further help.
For customers in the USA:
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases, this will solve the problem.
NEXT, if you are still not pleased, write
all the details—including your phone
number—to:
Manager, Customer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
After
installation
is completed
• The location should not be subject
to direct sunlight, heat or moisture.
• Promptly inspect your new Monogram
wine reserve. If it has been damaged,
contact the Installer or Dealer immediately.
• This wine reserve must be properly leveled
to ensure correct door alignment and door
closure. Contact the Installer if the unit is
not level.
• The unit should be centered in the opening.
The front face of the door should be 1″
forward of adjacent cabinetry. Contact
the installer if clearance is not correct.
For customers in Canada:
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases, this will solve the problem.
NEXT, if you are still not pleased, write all the
details—including your phone number to:
Manager, Consumer Relations
Mabe Canada Inc.
1 Factory Lane, Suite 310
Moncton, N.B. E1C 9M3
• Test the door swing. Carefully open and
close the door. The door should not rub
or catch on adjacent cabinetry. Notify
the installer if the door makes contact
with cabinetry.
Please Contact the Installer or Dealer if you
experience any of these problems.
Your wine reserve is shipped with a black
toekick on the front of the unit. For shipping
purposes, an optional stainless steel toekick
is secured to the back or on the inside of the
unit. That toekick should have been removed
and installed, or given to you. Keep the
unused toekick and other unused or
removed parts for possible future use.
3
IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
BEFORE IT IS USED, THE APPLIANCE MUST BE PROPERLY INSTALLED
AND LOCATED AS DESCRIBED IN THIS MANUAL.
wDANGER: RISK OF CHILD ENTRAPMENT
Child entrapment and suffocation are
not problems of the past. Junked or
abandoned refrigeration products are
still dangerous…even if they will sit for
“just a few days.” If you are getting rid of
your old appliance, please follow these
instructions to help prevent accidents.
Before You Throw Away Your Old
Refrigeration Product:
• Take off the doors.
• Leave the shelves in place so that children
may not easily climb inside.
REFRIGERANTS
All refrigeration products contain
refrigerants, which under federal law must
be removed prior to product disposal.
If you are getting rid of an old refrigeration
product, check with the company handling
the disposal about what to do.
DO NOT USE AN ADAPTER PLUG OR EXTENSION CORD
(Adapter plugs not permitted in Canada)
Do not use an adapter plug to connect the
refrigerator to a 2-prong outlet.
Do not use an extension cord with this
appliance.
4
IMPORTANTES INSTRUCTIONS DE SÉCURITÉ
LIRE ET CONSERVER CES INSTRUCTIONS
AVANT D’ETRE UTILISÉ, L’APPAREIL MÉNAGER DOIT ETRE BIEN INSTALLÉ ET
SE TROUVER À L’ENDROIT DÉCRIT DANS CETTE MANUEL.
wDANGER! RISQUES POUR LES ENFANTS
Les enfants pris au piège ou morts
d’asphyxie sont toujours d’actualité.
Les appareils de réfrigération abandonés
sont toujours aussi dangereux, même si
on n’attend que “quelque jours” pour
s’en débarasser. Si vous ne gardez pas
votre ancien appareil, veuillez suivre les
directives ci-dessous afin de prévenir
les accidents.
Avant de vous débarasser de votre vieux
appareil de réfrigération :
• Démontez les portes.
• Laissez les clayettes en place afin
d’empêcher les enfants de grimper
à l’intérieur.
RÉFRIGÉRANTS
Tous les appareils de réfrigération
contiennent des refrigerants qui,
conformément aux lois fédérales, doivent
être enlevés avant toute élimination de
l’appareil.
Si vous vous débarrassez de vieux appareils
de réfrigération, vérifiez, auprès de la société
qui s’occupe de leur élimination, ce que vous
devez faire.
NE PAS UTILISER DE FICHE D’ADAPTATION OU
DE CORDON PROLONGATEUR
(Fiches d’adaptation non permises au Canada)
N’utilisez pas de fiche d’adaptation pour
brancher le réfrigérateur dans une prise à
2 broches.
N’utilisez pas de cordon prolongateur avec
cet appareil.
5
IMPORTANT SAFETY INSTRUCTIONS
HOW TO CONNECT ELECTRICITY
Do not, under any circumstances, cut
or remove the third (ground) prong from
the power cord. For personal safety, this
appliance must be properly grounded.
The power cord of this appliance is equipped
with a 3-prong (grounding) plug which mates
with a standard 3-prong (grounding) wall
outlet to minimize the possibility of electric
shock hazard from this appliance.
Have the wall outlet and circuit checked
by a qualified electrician to make sure
the outlet is properly grounded.
Where a standard 2-prong wall outlet
is encountered, it is your personal
responsibility and obligation to have
it replaced with a properly grounded
3-prong wall outlet.
The appliance should always be plugged into
its own individual electrical outlet which has
a voltage rating that matches the rating
plate. This provides the best performance
and also prevents overloading house wiring
circuits which could cause a fire hazard from
overheated wires.
Never unplug an appliance by pulling on
the power cord. Always grip the plug firmly
and pull straight out from the outlet.
Repair or replace immediately all power
cords that have become frayed or otherwise
damaged. Do not use a cord that shows
cracks or abrasion damage along its length
or at either end.
When moving the appliance, be careful not
to roll over or damage the power cord.
SAVE THESE INSTRUCTIONS
6
IMPORTANTES INSTRUCTIONS DE SÉCURITÉ
RACCORDEMENT ÉLECTRIQUE
Ne coupez ni retirez en aucun cas
la troisième broche (mise à la terre) de
la fiche du cordon d’alimentation. Pour
votre sécurité, cet appareil doit être
correctement mis à la terre.
Cette précaution est recommandée pour
garantir un rendement optimum et éviter
une surcharge des circuits électriques de
la résidence, ce qui pourrait créer un risque
d’incendie par surschauffe des fils.
Le cordon d’alimentation de cet appareil
est muni d’une fiche à 3 broches (mise à
la terre) qui se branche dans une prise mural
ordinaire à 3 alvéoles (mise à la terre) pour
réduire au minimum les risques du chocs
électriques.
Ne débranchez jamais l’appareil en
tirant le cordon d’alimentation. Saisissez
fermement la fiche du cordon et tirez droit
pour la retirer de la prise.
Faites examiner la prise de courant et
le circuit par un électricien qualifié pour vous
assurer que la prise est correctement mise
à la terre.
Si la prise murale est du type standard
à 2 alvéoles, il vous incombe de la faire
remplacer par une prise à 3 alvéoles
correctement mise à la terre.
Réparez ou remplacez immédiatement tout
cordon effiloché ou endommagé. N’utilisez
pas un cordon fendillé ou présentant des
signes d’usure.
Lorsque vous déplacez l’appareil du mur,
faites attention de ne pas la faire rouler
sur le cordon d’alimentation afin de ne pas
l’endommager.
La machine à glaçons doit toujours être
branché dans sa propre prise de courant,
dont la tension nominale est identique à
celle indiquée sur la plaque signalétique.
CONSERVEZ CES DIRECTIVES
7
Controls and Features
Wine Reserve
Temperature
control
The temperature range of the wine reserve is
from 40°F to 65°F.
Do not install the wine reserve where the
temperature will go below 55°F or above
90°F.
The temperature display shows the actual
temperature of the wine reserve. The actual
temperature may vary slightly from the set
temperature based on factors such as door
openings, amount of wine and room
temperature. After making adjustments,
allow 12 to 24 hours for the wine reserve
to reach the temperature you have set and
before making any further adjustments. The
factory setting is the RED WINE setting (55°F).
Note: On all three temperature selections,
the light beside the pad will remain lit,
indicating the selection made.
The RED WINE setting will provide a storage
temperature of approximately 55ºF, which
is optimum for the storage of red wine. Press
the RED WINE pad to display 55°F. Several
seconds after the RED WINE pad is pressed,
the actual temperature will be displayed
while the wine reserve temperature moves
toward 55°F.
The CUSTOM setting will provide a storage
temperature range of 40°F to 65°F. This
setting provides the ability to customize
the temperature to the optimum setting
for the particular wine. To change the
temperature setting, press and hold the
CUSTOM pad until the display begins to
flash the set temperature. Then press the
+ or – pads until you reach the desired set
temperature. Once you reach the desired
temperature, stop pressing the pads. After
several seconds, the display will return
to the actual temperature. The actual
temperature will be displayed while the wine
reserve moves toward the set temperature.
In general, temperatures at the bottom of
the cabinet will be cooler than temperatures
at the top of the cabinet.
Position your wine inventory accordingly
(i.e., white wines in the cooler zones and red
wines in the warmer zones).
The WHITE WINE setting will provide a
storage temperature of approximately 45ºF,
which is optimum for white wine. Press the
WHITE WINE pad to display 45°F. Several
seconds after the WHITE WINE pad is
pressed, the actual temperature will
be displayed while the wine reserve
temperature moves toward 45°F.
Child
control
lockout
8
This child control lockout feature prevents
unwanted changes to your temperature
settings.
After the desired temperature is set the
temperature can be locked. To lock, press
both the + and – pads at the same time for
five seconds. To unlock, press both + and –
pads for five seconds.
Controls and Features
Wine Reserve
Interior
lighting
and glass
activation
The interior light makes it easy to view
your wine labels and enhances the display
of your collection. The privacy glass allows
you to view your wine with a simple press
of a button, without opening the door.
These two features work jointly to display
your wine.
Normal operation
When the door is opened, the light will come
on and the door will become clear.
or the button is pressed. If you choose to
activate the light and door while the door is
open, you may notice that the word ON is
displayed. If you press the light button a
second time, while the door is open the
word OFF will be displayed.
For best viewing, do not store a bottle
on the top shelf directly under the light.
Remember to turn off the light when it
is no longer needed.
Special features
The light and glass activation button, located
at the top of the handle, will switch the glass
from opaque to clear and will, at the same
time, turn on the light. The light will stay on
and the glass will remain clear for one hour
from the last time the button was pressed. To
turn the light off and make the glass opaque,
press the button again. The opaque setting
conceals the contents from view. The light
will come on only when the door is opened
Removing
full extension
drawers
All of the full extension drawers pull out
so bottles can be conveniently added or
removed.
Tab (push tab down on
right drawer guide, pull
tab up on left drawer
guide)
Any of the full extension drawers can be
removed to store larger bottles.
To remove:
1. Pull the full extension drawer out to the
STOP position.
Appearance may vary
2. Push the tab on right drawer guide down
while pulling the tab on left guide up, and
pull the drawer out.
To replace:
1. Push the drawer slide arm back into
the unit.
2. Pull the small slide sub-assembly
completely forward.
3. Insert the sides of the drawer back into
the guides.
4. Push until the tabs lock into place.
Sub-assembly
To replace, push drawer slide
arm back into unit
Sub-assembly
Pull small slide sub-assembly
completely forward
NOTE: Make sure the tabs on the full
extension drawer guides are fully engaged
before loading any bottles. Pull the drawers
out all the way to the STOP position and push
back in several times to make sure locking
tabs are properly engaged.
9
Controls and Features
Wine Reserve
Insert wine
bottles
The top five full extension drawers each
hold eight bottles, two deep with the necks
alternating front to back or nine bottles,
alternating with necks pointing inward.
8 bottle arrangement
Loading
tips and
suggestions
9 bottle arrangement
• The bottles on the top full extension
drawer, directly under the light, will be
exposed to a slightly higher temperature
when the light is on. Position your wines
accordingly and remember to turn off
the light when it is no longer needed.
• Keep wines that you plan to use for
everyday drinking and entertaining on
the front half of the full extension drawers
where labels are completely visible. Place
wines for aging or longer term storage in
the rear.
Wood drawer
fronts
The full extension drawer fronts on the wine
reserve are unfinished cherry wood. During
use, oil from hands may accumulate and
stain the wood.
• The drawer fronts may be stained and
sealed to match adjacent cabinetry. The
tinted glass will make the stained wood
appear darker. A true color match can be
seen only when the door is opened.
10
The bottom two full extension drawers hold
six bottles each and are loaded with necks
facing the rear. Tall bottles should not be
loaded on the bottom drawer because
they may prevent the door from closing.
Bottom drawer
• Do not allow children to climb, stand or
hang on the wine reserve full extension
drawers. They could seriously injure
themselves and possibly cause damage
to the wine reserve.
• In general, temperatures at the bottom
of the cabinet will be cooler than
temperatures at the top of the cabinet.
• Position your wine inventory accordingly
(i.e., white wines in the cooler zones and
red wines in the warmer zones).
• Apply the stain and sealer according to
the manufacturer’s instructions. To avoid
unpleasant odor, keep the door open to
ventilate and allow the stain/sealer to dry
completely before using the product.
NOTE: Natural wood may vary slightly in
grain and color.
Care and Cleaning
Wine Reserve
For your
safety
Unplug the wine reserve before cleaning. If the unit is in a built-in location,
remove power at the circuit breaker.
Cleaning
the inside
Unplug the wine reserve before cleaning.
If the unit is in a built-in location, remove
power at the circuit breaker. Use a slightly
damp cloth or sponge when cleaning around
switches, lights or controls.
Other parts of the wine reserve center
unit—including the door gaskets and
full extension drawers—can be cleaned
the same way.
Use warm water and baking soda solution—
about a tablespoon (15 ml) of baking soda
to a quart (1 liter) of water. This both cleans
and neutralizes odors. Thoroughly rinse and
wipe dry.
Drain hole
Periodically check the drain hole and
channel for any debris. If the drain is blocked,
condensation will not drain properly.
To check and clean the drain hole,
remove the third and fourth drawers
(see instructions on Removing full extension
drawers). Sweep a damp cloth along the
channel in the back of the wine reserve.
Use a finger to sweep away any debris
from the drain hole.
Cleaning
the outside
The exterior surfaces can be washed with
mild soap and water.
Rinse thoroughly with clear water. Never use
abrasive scouring powders.
Drain hole
Appearance may vary
Do not use scouring pads, powdered
cleaners, bleach or cleaners containing
bleach because these products can scratch
and damage the finish.
Warranty does not cover damage due to
improper cleaning methods.
Glass door
Use a glass cleaner or mild soap and water
and a soft cloth to clean the glass door.
Do not use any abrasive powders.
Avoid cleaning cold glass with hot
water because the extreme temperature
difference may cause it to break. Rough
handling of tempered glass can cause it
to shatter.
Do not place magnets on or near the
glass door. Magnets may cause permanent
damage to the door.
Door gasket
The vinyl gasket may be cleaned with mild
soap and water, a baking soda solution or
a mild scouring powder. Rinse well.
After cleaning the door gasket, apply a thin
layer of paraffin wax or petroleum jelly to the
door gasket at the hinge side. This helps keep
the gasket from sticking and bending out of
shape.
11
Care and Cleaning
Wine Reserve
For your
safety
Unplug the wine reserve before cleaning. If the unit is in a built-in location,
remove power at the circuit breaker.
Light bulb
replacement
Unplug the wine reserve before replacing
the light bulb. If the unit is in a built-in
location, remove power at the circuit breaker.
To remove the light shield, push in the tab
on the left side of the shield and lower it.
Replace with a 15 watt appliance bulb.
In the event
of a power
failure
If the power fails, open the door as
infrequently as possible to maintain
the temperature. A gradual rise in
temperature should not have any
adverse effect on the wine.
If it is extremely hot, you may want to move
the wine to the coolest location you can find
until power is restored.
Preparing
to move
Secure all loose items such as drawers by
taping them securely in place to prevent
damage.
Be sure the wine reserve stays in
an upright position during moving.
12
Do not store or use gasoline or other
flammable vapors and liquids in the
vicinity of this or any other appliance.
The Problem Solver
Wine Reserve
Normal
operating
sounds
Newer appliances sound different from older appliances. Modern appliances have more
features and use newer technology.
Do you hear what I hear? These sounds are normal.
HUMMM...
WHOOSH...
• The new high efficiency compressor
may run faster and longer than your
old appliance and you may hear a
high-pitched hum or pulsating sounds
while it is operating.
• Sometimes the appliance runs for an
extended period, especially when the
doors are opened frequently.
• You may hear the fans spinning at
high speeds. This happens when the
appliance is first plugged in, when the
door is opened frequently or when large
amounts of beverages are added to
the appliance. The fans help maintain
desired temperatures.
• You may hear a whooshing sound when
the doors close. This is due to pressure
equalizing within the appliance.
• If the door is open for over 3 minutes, you
may hear a fan come on in order to cool
the appliance.
• The fans change speeds in order to
provide optimal cooling and energy
savings.
CLICKS, POPS,
CRACKS and CHIRPS
• You may hear cracking or popping sounds
when the appliance is first plugged in.
This happens as the appliance cools to
the correct temperature.
• Expansion and contraction of cooling
coils during and after defrost can cause
cracking or popping sounds.
• The electronic control board may cause
a clicking sound when relays activate to
control appliance components.
WATER SOUNDS
• The flow of refrigerant through the
appliance cooling coils may make a
gurgling noise like boiling water.
• A water dripping noise may occur as
water from the evaporator flows into
the drain pan.
• Closing the door may cause a gurgling
sound due to pressure equalization.
13
The Problem Solver
Wine Reserve
Questions?
Use this
problem
solver!
PROBLEM
POSSIBLE CAUSE
APPLIANCE
DOES NOT OPERATE
• Appliance is so quiet that most of the time you will hear low or no
operating noise.
• Appliance may be in defrost cycle when compressor motor does not
operate for up to 2 hours.
• If interior light is not on, appliance may not be plugged in at
wall outlet. Push the plug completely into the wall outlet.
• The fuse is blown/circuit breaker is tripped. Replace fuse or reset
the breaker.
VIBRATION OR
RATTLING (Slight
vibration is normal.)
• Adjust the leveling legs as shown in the Installation Instructions.
COMPRESSOR
MOTOR OPERATES
FOR LONG PERIODS
OR CYCLES ON AND
OFF FREQUENTLY
• Normal when appliance is first plugged in. Wait 24 hours for the
appliance to completely cool down.
• Often occurs when large amounts of beverages are placed in appliance.
This is normal.
• Door left open or package holding door open.
• Hot weather or frequent door openings. This is normal.
• Temperature control set at the coldest setting.
See Temperature Control. Allow 24 hours for temperature to change.
COMPARTMENT
TOO WARM
• Temperature control not set cold enough.
See Temperature Control. Allow 24 hours for temperature to change.
• Warm weather or frequent door openings.
• Door left open for long time.
• Package may be holding door open.
APPLIANCE
HAS ODOR
• Interior needs cleaning. See Care and Cleaning.
DOOR NOT
CLOSING
PROPERLY
• Door gasket is sticking or folding over. Apply petroleum jelly
or paraffin wax to the face of the gasket.
MOISTURE FORMS
ON OUTSIDE OF
APPLIANCE
• Not unusual during periods of high humidity. If bothersome,
wipe surface dry; otherwise, moisture will evaporate in time.
FROST OR MOISTURE
COLLECTS INSIDE
• Too frequent or too long door openings.
• Keep open box of baking soda in appliance; replace every 3 months.
• The door is hitting an internal component inside the appliance.
Adjust interior components to prevent interference.
• Door left open or package holding door open.
• In humid weather, air carries moisture into appliance when door
is opened. Unit will dissipate moisture in time. If bothersome,
wipe surface dry.
• Temperature control set at coldest setting.
INTERIOR LIGHT
DOES NOT WORK
14
• No power at outlet.
• Light bulb needs replacing. See Care and Cleaning.
The Problem Solver
Wine Reserve
Questions?
Use this
problem
solver!
PROBLEM
POSSIBLE CAUSE
HOT AIR FROM
BOTTOM OF
APPLIANCE
• Normal air flow cools the motor. In the refrigeration process,
it is normal that heat be expelled in the area under the appliance.
Some floor coverings are sensitive and will discolor even at these
safe and normal temperatures.
APPLIANCE
NEVER SHUTS OFF
BUT TEMPERATURES
ARE OK
• Adaptive defrost keeps compressor running during door openings.
This is normal. The appliance will cycle off after the door remains
closed for two hours.
TEMPERATURE
WILL NOT ADJUST
• Temperature may be in lockout mode. Press both + and – pads for
5 seconds to unlock the temperature.
LIGHT REMAINS ON
AND DOOR IS CLEAR
WHILE DOOR IS
CLOSED
• Normal operation. The light and door can be activated by pressing
the button at the top of the handle. The light will remain on for one
hour. Press the button to turn the door to opaque and turn the light off.
OPAQUE GLASS
BECOMES CLEAR
WHEN THE DOOR
IS OPEN
• Normal operation. The light and glass features work jointly at all
times. See Interior lighting and glass activation in Controls and
Features section for more details.
• Normal operation in extreme temperatures.
15
Wine Storage and Handling Notes
Wine Reserve
16
Wine Storage and Handling Notes
Wine Reserve
17
Wine Storage and Handling Notes
Wine Reserve
18
Consumer Services
Wine Reserve
With the purchase of your new Monogram appliance, receive the
assurance that if you ever need information or assistance from
GE, we will be there. All you have to do is call—toll-free!
GE Answer
Center®
In the USA:
800.626.2000
Whatever your question about any Monogram major appliance, GE Answer Center®
information service is available to help. Your call—and your question—will be answered
promptly and courteously. And you can call any time. GE Answer Center® service is open
24 hours a day, Monday through Saturday.
OR
Visit our Website at: monogram.com
In Canada, call 1.800.561.3344.
In-Home
Repair
Service
In the USA:
800.444.1845
In Canada:
1.800.561.3344
For
Customers
With Special
Needs…
A GE consumer service professional will provide expert repair service, scheduled at a time that’s
convenient for you. Many GE Consumer Service company-operated locations offer you service
today or tomorrow, or at your convenience (7:00 a.m. to 10:00 p.m. weekdays, 8:00 a.m. to 6:00 p.m.
Saturday and Sunday). Our factory-trained technicians know your appliance inside and out—so most
repairs can be handled in just one visit. In Canada: Monday to Friday, 7:00 a.m. to 8:00 p.m. and
Saturday, 8:00 a.m. to 5:00 p.m. EDST.
GE offers Braille controls for a variety of GE appliances, and a brochure to
assist in planning a barrier-free kitchen for persons with limited mobility.
Consumers with impaired hearing or speech who have access to a TDD or
a conventional teletypewriter may call 800.TDD.GEAC (800.833.4322)
to request information or service.
In the USA:
800.626.2000
Service
Contracts
You can have the secure feeling that GE Consumer Service will still be there after your warranty
expires. Purchase a GE contract while your warranty is still in effect and you’ll receive a substantial
discount. With a multiple-year contract, you are assured of future service at today’s prices.
In the USA:
800.626.2224
In Canada:
1.800.561.3344
Parts and
Accessories
Individuals qualified to service their own appliances can have parts or accessories sent directly
to their home. The GE parts system provides access to over 47,000 parts…and all GE Genuine Renewal
Parts are fully warranted. VISA, MasterCard and Discover cards are accepted.
In the USA:
800.626.2002
In Canada:
1.800.561.3344
User maintenance instructions contained in this manual cover procedures intended to be
performed by any user. Other servicing generally should be referred to qualified service
personnel. Caution must be exercised, since improper servicing may cause unsafe operation.
19
Warranty
Wine Reserve
YOUR MONOGRAM WINE RESERVE WARRANTY
Staple sales slip or canceled check here. Proof of original
purchase date is needed to obtain service under warranty.
WHAT IS
COVERED
From the Date
of the Original
Purchase
WHAT IS NOT
COVERED
LIMITED ONE-YEAR WARRANTY
For one year from date of original purchase, we will provide, free of charge, parts and service labor in your home
to repair or replace any part of the unit that fails because of a manufacturing defect.
LIMITED FIVE-YEAR WARRANTY
For five years from date of original purchase, we will provide, free of charge, parts and service labor
in your home to repair or replace any part of the sealed refrigerating system (the compressor, condenser,
evaporator and all connecting tubing) that fails because of a manufacturing defect.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for
ordinary home use in the 48 mainland states, Hawaii, Washington, D.C. or Canada. If the product is located in an
area where service by a GE Authorized Servicer is not available, you may be responsible for a trip charge or you
may be required to bring the product to an Authorized GE Service location for service. In Alaska the warranty is
the same except that it is LIMITED because you must pay to ship the product to the service shop or for the
service technician’s travel costs to your home.
All warranty service will be provided by our Factory Service Centers or by our authorized Customer Care®
servicers during normal working hours.
Should your appliance need service, during warranty period or beyond, in the USA call 800.444.1845.
In Canada: 800.561.3344. Please have your serial number and model number available when calling for service.
• Service trips to your home to teach you how
to use the product.
• Replacement of house fuses or resetting of circuit
breakers.
• Damage to the product caused by accident, fire,
floods or acts of God.
• Failure of the product if it is used for other than its
intended purpose or used commercially.
• Damage caused after delivery.
• Improper installation, delivery or maintenance.
If you have an installation problem, contact
your dealer or installer. You are responsible for
providing adequate electrical, plumbing and
other connecting facilities.
• Replacement of the light bulbs, if included.
• Loss of food due to spoilage (in the USA only).
• Incidental or consequential damage caused
by possible defects with this appliance.
• Product not accessible to provide required
service.
EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided in
this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or
fitness for a particular purpose, are limited to one year or the shortest period allowed by law.
Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may
also have other rights which vary from state to state/province to province. To know what your legal rights are in
your state/province, consult your local or state/provincial consumer affairs office or your state’s Attorney General.
Warrantor in USA: General Electric Company,
Louisville, KY 40225
Warrantor in Canada: Mabe Canada Inc.,
Burlington, Ontario
197D5891P016
49-60437-1
08-07 JR
Printed in Slovenia
GE Consumer & Industrial
Appliances
General Electric Company
Louisville, KY 40225
ge.com