Cisco 7400 series User guide

Release Notes for Cisco 7200/7400
Series Manager Release 1.1
on Solaris
These release notes are for use with the Cisco 7200/7400 Series Manager
Release 1.1 running on Solaris version 2.6.
These release notes provide:
•
Documentation Roadmap, page 2
•
Additional Information Online, page 2
•
Documentation Errata, page 3
•
Known and Resolved Problems, page 4
•
Obtaining Documentation, page 8
•
Obtaining Technical Assistance, page 10
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Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA
Copyright © 2001. Cisco Systems, Inc. All rights reserved.
Documentation Roadmap
Documentation Roadmap
The following documents are provided in PDF on your product CD:
•
Installing and Setting Up Cisco 7200/7400 Series Manager on Solaris
•
Using Cisco 7200/7400 Series Manager
Note
Adobe Acrobat Reader 4.0 or later is required.
Use these publications to learn how to install and use Cisco 7200/7400 Series
Manager:
•
Installing and Setting Up Cisco 7200/7400 Series Manager on Solaris —This
guide provides information for setting up and installing Cisco 7200/7400
Series Manager software.
•
Using Cisco 7200/7400 Series Manager—This guide provides information
for using the Cisco 7200/7400 Series Manager software. It describes the
system management capabilities and Fault, Configuration, Accounting,
Performance, and Security (FCAPS) functionality for Cisco 7206, 7204VXR,
7206VXR, and 7401 routers.
Additional Information Online
For information about Cisco 7200/7400 Series Manager supported devices, refer
to the following URL, or check the documentation on Cisco.com for the correct
location:
http://www.cisco.com/univercd/cc/td/doc/product/rtrmgmt/cerm/cerm1_1/
cerm_spt.htm
Release Notes for Cisco 7200/7400 Series Manager Release 1.1 on Solaris
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Documentation Errata
Documentation Errata
Please note the following on page 2-13 of Installing and Setting Up Cisco
7200/7400 Series Manager on Solaris:
•
Disregard Step 3 and proceed to Step 4
•
In Step 4, run the uninstall script by entering
CEMF_ROOT/bin/cemf install -r
Caution
The command CEMF_ROOT/bin/cemf install -r is not recommended as it
might remove certain shared packages that are required by other Element
Managers installed.
To uninstall Cisco 7200/7400 Series Manager Software:
Step 1
Log in as root.
Step 2
Go to the CERM install directory. This directory contains CERM install files
extracted from Cisco.com.
Step 3
Run the unistall script by entering:
./cerminstall -r
Please note the following on page 1-22 of Cisco 7200/7400 Series Manager User
Guide:
Card Type Not Set
This state applies only to voice cards. It indicates that the voice card has been
discovered and commissioned but is not configured.
A voice card must be configured as a T1 or E1 card. This is not possible until the
card is commissioned. When the voice card is discovered and commissioned, it is
placed in the Card Type Not Set state until the configuration is saved. After the
card is configured, it is moved to the appropriate state (typically Normal).
Release Notes for Cisco 7200/7400 Series Manager Release 1.1 on Solaris
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Known and Resolved Problems
Please note the following on page 2-14 of Cisco 7200/7400 Series Manager User
Guide:
•
In “Configuring Voice Cards,” paragraph 1, sentence 2, disregard “but they
are not successfully commissioned.”
•
In “Configuring Voice Cards”, paragraph 1, sentence 3, read as: “If the card
type is not configured, voice cards are placed in the Card Type Not Set state,
and the interfaces in the cards are placed in the Lost Comms state.”
Known and Resolved Problems
Known problems are unexpected behaviors or defects in Cisco 7200/7400 Series
Manager software releases. They are graded according to severity level. These
release notes contain information for severity levels 1, 2, and 3.
You can search for problems using the Cisco bug tracking tool, Bug Navigator II.
To access Bug Navigator:
Step 1
Log into Cisco.com.
Step 2
Select Service & Support > Technical Support Help—Cisco TAC > Tool
Index.
Step 3
In the Jump to: links at the top of the page, click the letter S.
Step 4
Select Software Bug Toolkit /Bug Watcher > Bug Navigator II.
You can also access Bug Navigator by entering the following URL in your web
browser: http://www.cisco.com/support/bugtools.
Table 1 describes the problems known to exist in this release; Table 2 describes
the problems resolved since the last release of Cisco 7200/7400 Series Manager
on Solaris.
Release Notes for Cisco 7200/7400 Series Manager Release 1.1 on Solaris
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Known and Resolved Problems
Table 1
Cisco 7200/7400 Series Manager Known Problems
Bug ID
Summary
Explanation
CSCdu32799
Print function does not work in
IP, Ethernet, and ATM
configuration windows.
To work around the problem, paste a screenshot of
the configuration window into another application
and then print it.
CSCdu32817
Chassis Configuration window
does not display updated
information.
Updated chassis information is not displayed after
selecting CERM Management > Physical >
Chassis > Configuration.
Refer to Using Cisco 7200/7400 Series Manager
for a listing of relevant fields.
CSCdu37159
Unable to commission power
supply module when deployed
manually.
The option to manually deploy power supplies is
available; the option to manually commission
power supplies is not. As a result, power supplies
may not be discovered properly.
To work around problem, commission the chassis.
CSCdu41694
POS interfaces discovered as
generic SNMP interfaces.
Problem occurs because router is not providing
expected SONET layer support. Therefore, Cisco
7200/7400 Series Manager provides only
available functionality (in this case, Generic and
IP functionality).
CSCdu61481
7200/7400 Series Element
Manager does not support all
fields displayed in ATM dialog
boxes.
Since Cisco 7200/7400 routers do not fully
support ATM MIBs, the 7200/7400 Series
Element Manager cannot support every field
displayed in the following dialog boxes:
•
ATM Configuration
•
ATM Fault Management
•
ATM Status
•
ATM PVC Status
Refer to Using Cisco 7200/7400 Series Manager,
which specifies the attributes supported by the
Element Manager.
Release Notes for Cisco 7200/7400 Series Manager Release 1.1 on Solaris
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Known and Resolved Problems
Table 1
Cisco 7200/7400 Series Manager Known Problems (continued)
Bug ID
Summary
Explanation
CSCdv68771
Uninstallation of CERM using
Uninstalling CERM or CGM using script
the script cemf install -r results in cemf install -r uninstalls certain shared
removal of certain shared
packages.
packages.
To work around problem in CERM:
1.
Log in as root.
2.
Go to CERM install directory.
3.
Run command ./cerminstall
-r
CSCdv75154
When EMS is installed on an
To work around problem:
operational setup (with EMS
1. Install the second EM.
already installed and objects
already deployed), objects of the 2. Create a hierarchy, similar to the existing
physical view hierarchy, in the technology
second EM could not be
view of the second EM.
deployed under the same site.
CSCdv17064
Layer 3 QoS functionality should Layer 3 QoS does not apply to voice cards and
not be available for voice cards. their interfaces. Currently no workaround is
available.
CSCdv29627
IP configuration on voice card
interfaces fails.
CSCdv79724
Save button is highlighted even if you have not set
Save button should not be
highlighted without management the management info. However, you can save the
info set.
configuration only if you set the management
info.
CSCdv87091
DS1 configuration can be done
without router authentication
info.
When you try to save the IP configuration on
voice card interfaces, the IP Failure Information
window appears. Currently no workaround is
available.
When the Cisco 7200/7400 Series Manager
establishes a telnet session with the router for any
CLI operation, it maintains the session for some
time, even after the session in closed. During this
period, even if the device is deleted and
redeployed, DS1 configuration can be done
without setting the management info.
Release Notes for Cisco 7200/7400 Series Manager Release 1.1 on Solaris
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Known and Resolved Problems
Table 1
Cisco 7200/7400 Series Manager Known Problems (continued)
Bug ID
Summary
Explanation
CSCdv87954
No linkUp trap displayed for
voice interfaces.
When DS1 interface is shut down, Link <link
number> down status is displayed in the event
browser. But when a “no shut” is done on the same
interface, Link <link number> up status is not
displayed. Currently no workaround is available.
CSCdt89681
No value is displayed in ATM
PVC Performance dialog.
Because Cisco 7200/7400 routers do not fully
support ATM MIBs, the Cisco 7200/7400 Series
Manager cannot support any field displayed in
PVC Performance dialog box. Currently no
workaround is available.
CSCdu57577
Commission on I/O cards leaves
interface in commissioning state
When the I/O cards are deployed manually, the
interfaces under the I/O cards are created. When
the card is commissioned, it moves to
commissioning state, but the interface for IO2FE,
IOGEE, and IO remains in the commissioning
state. For IOFE card interfaces, mismatched state
is displayed.
To work around problem, use autodiscovery.
CSCdu57683
Deployment of IO GE+E card
creates Ethernet interface 0/1
Subchassis discovery creates nonexisting
interface 0/1. Currently no workaround is
available.
CSCdv10222
CAR policy status is not
dynamically updated
CAR policy status is not getting updated
dynamically even though dynamic updates are
enabled.
To work around problem, apply car policy on an
interface. Click any other interface and then click
the interface on which the car policy was applied.
CSCdw19279
Manual deploy: interface state
goes to lostcomms state
During the manual deployment of voice cards,
when the card type is not set, commissioning the
card makes the interface to move to lostcomms
state. Currently no workaround is available.
Release Notes for Cisco 7200/7400 Series Manager Release 1.1 on Solaris
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Obtaining Documentation
Table 2
Bug ID
Cisco 7200/7400 Series Manager Resolved Problems
Summary
CSCdu36759 SONET interface for
ATM-OC3-MM card is
sometimes not discovered by
router.
Additional Information
None.
CSCdu57561 Unable to perform subchassis
None.
discovery via Cisco GSR
Manager (CGM) after installing
Cisco 7200/7400 Series Manager
on the same CEMF server.
CSCdu59209 historyCriteria files not loaded
during first installation of Cisco
7200/7400 Series Manager.
None.
CSCuk23895 Write Memory functionality does None.
not work as expected after
modifying fields in the ATM
configuration window.
Obtaining Documentation
The following sections provide sources for obtaining documentation from Cisco
Systems.
World Wide Web
You can access the most current Cisco documentation on the World Wide Web at
the following URL:
http://www.cisco.com
Translated documentation is available at the following URL:
http://www.cisco.com/public/countries_languages.shtml
Release Notes for Cisco 7200/7400 Series Manager Release 1.1 on Solaris
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Obtaining Documentation
Ordering Documentation
Cisco documentation is available in the following ways:
•
Registered Cisco Direct Customers can order Cisco product documentation
from the Networking Products MarketPlace:
http://www.cisco.com/cgi-bin/order/order_root.pl
•
Registered Cisco.com users can order the Documentation CD-ROM through
the online Subscription Store:
http://www.cisco.com/go/subscription
•
Nonregistered Cisco.com users can order documentation through a local
account representative by calling Cisco corporate headquarters (California,
USA) at 408 526-7208 or, elsewhere in North America, by calling 800
553-NETS (6387).
Documentation Feedback
If you are reading Cisco product documentation on Cisco.com, you can submit
technical comments electronically. Click Feedback at the top of the Cisco
Documentation home page. After you complete the form, print it out and fax it to
Cisco at 408 527-0730.
You can e-mail your comments to bug-doc@cisco.com.
To submit your comments by mail, use the response card behind the front cover
of your document, or write to the following address:
Cisco Systems
Attn: Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883
We appreciate your comments.
Release Notes for Cisco 7200/7400 Series Manager Release 1.1 on Solaris
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Obtaining Technical Assistance
Obtaining Technical Assistance
Cisco provides Cisco.com as a starting point for all technical assistance.
Customers and partners can obtain documentation, troubleshooting tips, and
sample configurations from online tools by using the Cisco Technical Assistance
Center (TAC) Web Site. Cisco.com registered users have complete access to the
technical support resources on the Cisco TAC Web Site.
Cisco.com
Cisco.com is the foundation of a suite of interactive, networked services that
provides immediate, open access to Cisco information, networking solutions,
services, programs, and resources at any time, from anywhere in the world.
Cisco.com is a highly integrated Internet application and a powerful, easy-to-use
tool that provides a broad range of features and services to help you to
•
Streamline business processes and improve productivity
•
Resolve technical issues with online support
•
Download and test software packages
•
Order Cisco learning materials and merchandise
•
Register for online skill assessment, training, and certification programs
You can self-register on Cisco.com to obtain customized information and service.
To access Cisco.com, go to the following URL:
http://www.cisco.com
Technical Assistance Center
The Cisco TAC is available to all customers who need technical assistance with a
Cisco product, technology, or solution. Two types of support are available through
the Cisco TAC: the Cisco TAC Web Site and the Cisco TAC Escalation Center.
Release Notes for Cisco 7200/7400 Series Manager Release 1.1 on Solaris
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Obtaining Technical Assistance
Inquiries to Cisco TAC are categorized according to the urgency of the issue:
•
Priority level 4 (P4)—You need information or assistance concerning Cisco
product capabilities, product installation, or basic product configuration.
•
Priority level 3 (P3)—Your network performance is degraded. Network
functionality is noticeably impaired, but most business operations continue.
•
Priority level 2 (P2)—Your production network is severely degraded,
affecting significant aspects of business operations. No workaround is
available.
•
Priority level 1 (P1)—Your production network is down, and a critical impact
to business operations will occur if service is not restored quickly. No
workaround is available.
Which Cisco TAC resource you choose is based on the priority of the problem and
the conditions of service contracts, when applicable.
Cisco TAC Web Site
The Cisco TAC Web Site allows you to resolve P3 and P4 issues yourself, saving
both cost and time. The site provides around-the-clock access to online tools,
knowledge bases, and software. To access the Cisco TAC Web Site, go to the
following URL:
http://www.cisco.com/tac
All customers, partners, and resellers who have a valid Cisco services contract
have complete access to the technical support resources on the Cisco TAC Web
Site. The Cisco TAC Web Site requires a Cisco.com login ID and password. If you
have a valid service contract but do not have a login ID or password, go to the
following URL to register:
http://www.cisco.com/register/
If you cannot resolve your technical issues by using the Cisco TAC Web Site, and
you are a Cisco.com registered user, you can open a case online by using the TAC
Case Open tool at the following URL:
http://www.cisco.com/tac/caseopen
If you have Internet access, it is recommended that you open P3 and P4 cases
through the Cisco TAC Web Site.
Release Notes for Cisco 7200/7400 Series Manager Release 1.1 on Solaris
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Obtaining Technical Assistance
Cisco TAC Escalation Center
The Cisco TAC Escalation Center addresses issues that are classified as priority
level 1 or priority level 2; these classifications are assigned when severe network
degradation significantly impacts business operations. When you contact the TAC
Escalation Center with a P1 or P2 problem, a Cisco TAC engineer will
automatically open a case.
To obtain a directory of toll-free Cisco TAC telephone numbers for your country,
go to the following URL:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
Before calling, please check with your network operations center to determine the
level of Cisco support services to which your company is entitled; for example,
SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). In
addition, please have available your service agreement number and your product
serial number.
This document is to be used in conjunction with the documents listed in the “Documentation Roadmap” section.
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All other trademarks mentioned in this document or Web site are the property of their respective owners. The use of
the word partner does not imply a partnership relationship between Cisco and any other company. (0110R)
Copyright © 2001, Cisco Systems, Inc.
All rights reserved.
Release Notes for Cisco 7200/7400 Series Manager Release 1.1 on Solaris
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