ElliptiGO Bike Owner`s manual

VERY IMPORTANT:
READ THIS GUIDE BEFORE ASSEMBLING OR RIDING YOUR ELLIPIGO BIKE. It contains very important information about safety
and performance, as well as instructions for how to assemble, ride and maintain your ElliptiGO bike. PAY PARTICULAR
ATTENTION TO THE SAFETY INFORMATION CONTAINED WITHIN – IT COULD SAVE YOUR LIFE. Keep this manual available for
reference and if you sell your ElliptiGO bike to someone else, make sure to transfer this manual to them.
The ElliptiGO bike includes many components made by other manufacturers. If the information in this manual conflicts with
information provided by a component manufacturer, always follow the component manufacturer’s instructions as they relate to
that component.
More information about safety, performance, assembly and service related to the ElliptiGO bike can be found on our website:
www.elliptigo.com/support. If you have any questions or do not understand something in this manual, please contact us at
service@elliptigo.com so we can assist you.
ElliptiGO Owner’s Manual
2nd Edition, April 07, 2011
This manual contains the information
required to meet EN Standard 14781
where that standard reasonably
applies to the ElliptiGO Bike.
ElliptiGO Inc.
722 Genevieve St., Suite O
Solana Beach, CA 92075
www.elliptigo.com
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2
Thank you for purchasing an ElliptiGO bike. We have spent countless hours developing this fitness device and believe it to be
the best form of low-impact exercise available today. We hope you enjoy many years of healthy exercise and fun while riding
your ElliptiGO bike.
As you will see throughout this Owner’s Manual, we value your safety. We have designed the ElliptiGO bike to be a safe, fun and
effective workout system. However, the ElliptiGO bike is not a toy. It is an advanced piece of fitness equipment designed to be
used for exercise by responsible adults. Improper use of the ElliptiGO bike can result in destruction of property, serious injury,
maiming, or death. For your safety, you should read this entire Owner’s Manual and pay particular attention to Chapters I and II.
This information is essential for understanding how to safely use and enjoy your ElliptiGO bike. Although many of the bike’s
components may look familiar to you, the ElliptiGO bike is very different from any other piece of fitness equipment or vehicle
you may have used in the past. As a result, it is VERY IMPORTANT that you read and understand the information in this manual
before riding the bike – it could save your life.
In addition, we have safety and maintenance videos and information posted in the customer section of our website:
www.elliptigo.com/support. If you have any questions or concerns, especially about how to safely use the ElliptiGO bike, please
contact us at any time at service@elliptigo.com.
Happy riding,
Brent and Bryan
Co-Founders, ElliptiGO Inc.
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Table of Contents
I. IMPORTANT NOTIFICATIONS
1. Important Warnings
2. Parental Advisory
II. PROPER USE
1. General
2. Preparing to Ride
A. Basic Cycling Safety
B. Terminology and Component Overview
C. Steering Columns
D. Proper Handling & Carrying Procedure
E. Kickstand Operation
F. Pre-Ride Safety Checklist
G. Adjusting the Fit
H. Familiarization Ride
3. Riding Techniques
III. COMPONENTS AND SERVICE
1. Components
A. Quick Release Clamping Systems
B. Brakes
C. Wheels, Tires and Tubes
D. Gear Selection
E. Adjustable Crank Arms
2. Servicing the ElliptiGO bike
A. Service and Maintenance
B. What Happens if I Damage the ElliptiGO bike?
Appendix A: Intended Use of the ElliptiGO bike
Appendix B: How Long Will My ElliptiGO bike Last?
Appendix C: Torque Requirements for Screws and Fasteners
Appendix D: Satisfaction Guarantee and Limited Warranty
A. Normal Riding
B. Climbing and Descending Hills
C. Riding in Adverse Conditions
D. Competitive and Group Riding
IMPORTANT:
This Owner’s Manual contains information regarding your components and how to service your ElliptiGO bike; however,
it is not intended to be a substitute for having your ElliptiGO bike serviced by a professional bicycle mechanic. YOU
SHOULD HAVE YOUR BIKE ASSEMBLED, MAINTAINED AND SERVICED BY A PROFESSIONAL BICYCLE MECHANIC.
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I. IMPORTANT NOTIFICATIONS
DO NOT SKIP THIS SECTION !
1. Important Warnings
Like running and cycling, riding the ElliptiGO bike involves a real risk of
serious injury, maiming and death. Each time you ride the ElliptiGO bike,
you are assuming this risk. We cannot stress enough how important it is to
wear a helmet and proper clothing, know and follow the rules of the road,
ensure your ElliptiGO bike is in good working order before and during your
ride, and to use caution when riding. One of the best things you can do to
help minimize your risk of injury when riding the ElliptiGO bike is to read
and understand the contents of this Manual and then become familiar with
the operation and maintenance of the ElliptiGO bike before you head out on
the road.*
To highlight some of the most important safety concerns, this Manual
contains many “Warnings”, “Cautions” and “Alerts” which are set out
conspicuously in the Manual.
Safety Warning
The following symbol:
WARNING! (the safety designator together with
the word WARNING!), calls attention to a potential hazard that, if not
properly addressed or avoided, could cause serious injury or death.
Damage Alert
The designation ALERT! calls attention to a situation which, if not properly
addressed or avoided, could cause serious damage to your ElliptiGO bike
and/or void your warranty.
As you will see, most of the Safety Warnings and Cautions contained in this
Manual relate to conditions that could result in the rider losing control of
the ElliptiGO bike and suffering a fall. Every fall, regardless of the associated
speed or cause, can result in serious injury or death for the rider, and injury
to bystanders and property. As a result, a warning that indicates the rider
may lose control and fall if a situation is not properly addressed or avoided
may not also state that the resulting fall can cause serious injury or death.
You should understand that this fact is always implied by the possibility of
falling.
* It is impossible to cover all potentially hazardous situations that could
arise when riding the ElliptiGO bike in a manual or otherwise. As a result,
we cannot provide guidance on how to safely ride the ElliptiGO bike in every
condition. There are many unpredictable and unavoidable risks that
accompany riding the ElliptiGO bike for which the rider assumes
responsibility.
Safety Caution
The following symbol:
CAUTION! (the safety designator together with
the word CAUTION!), calls attention to a potential hazard that, if not
properly addressed or avoided, could cause property damage or an injury.
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2. Parental Advisory
The ElliptiGO bike is specifically designed to be ridden on paved roads for
exercise by adults weighing less than 250 pounds.
WARNING! The ElliptiGO bike should not be ridden by children at
any time. THE ElliptiGO BIKE DOES NOT MEET SAFETY STANDARDS FOR
CHILDREN AND IS NOT INTENDED FOR USE BY PERSONS LESS THAN 18
YEARS OF AGE. Because the ElliptiGO lacks many of the safety features
necessary for safe use by children, failure to follow this warning could
result in serious injury or death to your child.
Children are naturally curious about many things that can seriously injure
them and the ElliptiGO bike is likely to be one. As with other hazards such
as boiling water, sharp knives, tools, cars, and chemicals, you are
responsible for teaching your children not to use the ElliptiGO bike and to
take active measures to prevent them from doing so.
ALERT! If you purchased the ElliptiGO Bike for your minor child, please
contact ElliptiGO Inc. for a full refund immediately.
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II. PROPER USE
1. General
The ElliptiGO bike is a completely new kind of exercise equipment and
performs differently from other devices you may have used in the past. If
you treat the ElliptiGO bike with respect, keep it maintained, and use it as
intended, it should provide you with many years of enjoyable outdoor
exercise. Before your first ride, you should read this Manual in its entirety
and get clarity on all aspects of the bike’s performance, function, or design
that you do not understand. You should also consult your physician prior to
beginning any exercise plan, including exercising on your ElliptiGO bike, to
ensure that you are healthy enough for such exercise. You can reach our
customer service department to get any questions answered by sending an
email to: service@elliptigo.com.
Maximum Rider Weight
The maximum load-bearing capacity of the ElliptiGO bike is 250 pounds.
The ElliptiGO bike weighs approximately 40 pounds. Thus, the weight of the
rider plus any additional accessories such as water bottles and lights, as well
as spare parts kits, food, and clothing must weigh less than 250 pounds,
such that the combined weight of the outfitted rider and the ElliptiGO bike
together does not exceed 290 pounds. As a result, no rider that weighs
more than 250 pounds should ride the ElliptiGO bike. In addition, all riders
should be conscious of their fully-laden weight (their body weight plus
accessories), especially those who weigh close to 250 pounds.
Intended Use
The ElliptiGO bike is designed exclusively for exercise use on paved roads by
a single adult rider. It should never be used by children, people weighing
more than 250 pounds, or by two or more people simultaneously.
Because the ElliptiGO bike was designed to be ridden on paved surfaces by a
single adult weighing with a fully-laden weight under 250 pounds, it has
certain limitations and must be treated with care and maintained properly
in order for it to survive for its useful life and deliver a safe exercise
experience. At no time should it be ridden “off road” or on any unpaved
surface (including sand, gravel, and dirt). Moreover, the ElliptiGO bike
should never be used for stunts, jumps, wheelies, or other abusive
maneuvers. These activities will dramatically reduce its service life and
could cause a catastrophic failure of one or more components of the
ElliptiGO bike, causing the rider to suffer significant injuries or death from a
resulting fall.
WARNING! THE ElliptiGO BIKE IS NOT A TOY AND IS NOT DESIGNED
FOR USE BY CHILDREN. The ElliptiGO bike is designed for and marketed to
adults who intend to use it for exercise on paved surfaces. The ElliptiGO
bike does not meet the safety requirements for use by children, nor is it
configured for use by children. THE ElliptiGO BIKE IS NOT TO BE USED BY
PERSONS LESS THAN 18 YEARS OF AGE. Because it lacks the safety
features required for children’s products, children can be seriously injured
or killed while using the ElliptiGO bike. Consequently, DO NOT LET
CHILDREN USE THE ElliptiGO BIKE. If you purchased the ElliptiGO bike for
a minor child, you can return it to us for a full refund within 30 days of
purchase.
WARNING! THE ElliptiGO BIKE HAS REAL LIMITATIONS IN WHAT IT
CAN SUSTAIN. Misusing the bike can be extremely dangerous. Improper
use of the bike, including riding with a gross combined vehicle and rider
weight that exceeds 290 pounds or stunt, trick, or off-road riding, can
cause a catastrophic failure of one or more components and result in the
rider suffering a serious injury or being killed.
ALERT! Misuse of the ElliptiGO bike, including use by children, people
weighing more than 250 pounds, or use for stunt, trick, or off-road riding
(including jumping off obstacles, including curbs), can significantly damage
the bike and void your warranty. DO NOT ENGAGE IN THESE OR OTHER
ABUSIVE ACTIVITIES.
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2. Preparing to Ride
Before you take your first ride, you should thoroughly review and
understand the sections below and follow any instructions contained
therein.
A. Basic Cycling Safety
Before riding your ElliptiGO bike, you should become familiar with the
basics of cycling safety. The following includes many of the fundamental
aspects of cycling safety; however, it is not an exhaustive list. For a more
thorough education on cycling safety we recommend that you contact a
certified bicycling instructor and enroll in a bicycle safety course. Here are
the basic principles you should adhere to:
1. Wear a Helmet, Protective Equipment and Appropriate Clothing
a. Always wear a Department of Transportation approved helmet when
riding your ElliptiGO bike. Make sure to follow the helmet
manufacturer’s instructions related to proper fitting and care so it can
provide the most protection for your head during a fall.
WARNING! When riding the ElliptiGO bike, your head will be much
higher off the ground than it would be on a regular bicycle and you could
suffer even more damage to your head as a result of a collision or fall
than you might if you fell off a conventional bicycle. As a result, wearing
a helmet is even more critical when riding the ElliptiGO bike and failure
to do so could result in serious injury or death.
b. In addition to an approved helmet, we recommend that you wear
closed-toed running or walking shoes with short shoelaces tied in a
double knot, cycling gloves, protective glasses with plastic shatterproof
lenses, and brightly colored clothing.
c. Before riding, always check your clothing to make sure there is nothing
dangling that could become caught in the moving mechanisms of the
ElliptiGO bike. Pay particular attention to shoelaces and wide-bottomed
pants as these could get caught in the drive train mechanism, around the
rear wheel, or in the drive tracks. If something dangling from your body
gets caught in any of these locations, it will likely cause you to lose control
of the ElliptiGO bike and fall, resulting in serious injury or death.
d. Ensure that you have any other required safety equipment mandated
by your state or municipality. It is your responsibility to comply with the
law where you are riding.
2. Select a Safe Route and Riding Conditions
a. Choose a cycling route and time of travel that avoids high traffic areas
and dangerous streets. Choose routes that have few cars, well
maintained streets, and wide bike lanes.
b. If possible, always ride during good conditions and never at night or in
inclimate weather.
WARNING! Riding at night or during inclimate weather significantly
increases your chances of suffering a collision or fall that causes
significant injury or death.
WARNING! Wet weather adversely impacts visibility, traction,
braking and maneuvering for the ElliptiGO bike rider as well as other
cyclists and motorists. Emergency stopping distances increase
significantly. Always ride more slowly and begin slowing down far
earlier than would be necessary under dry conditions. Never take sharp
corners at high speed or attempt to corner while braking in wet
conditions.
WARNING! Riding during periods of low visibility, such as nighttime
and in areas of dense fog, drastically increases your chances of being
struck by a motorist or other cyclist and suffering significant injuries or
death. You should refrain from riding the ElliptiGO bike during these
periods.
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WARNING! Do not rely on reflectors to provide adequate lighting
during periods of low visibility, especially dense fog. Reflectors cannot
substitute for appropriate lights. DO NOT REMOVE THE INSTALLED
REFLECTORS FROM YOUR ElliptiGO BIKE. Removing them can lower the
chances you will be seen during periods of low visibility, reducing your
level of safety. Inspect your reflectors often to ensure that they are
clean, straight, and undamaged. Have your reflectors repaired or
replaced if they are damaged or misaligned.
c. If you choose to ride during periods of low visibility, you should take
many precautions, including:
1. Wearing very bright clothing with integrated reflective materials and
several other highly-visible items such as an approved bicycle safety vest,
lights on your body, helmet and ElliptiGO bike, and reflective stickers or
straps on your helmet and clothing. Ensure that these reflective surfaces
are free from obstruction by objects you are carrying and your other
clothing.
2. Using head and tail lights (either battery or generator powered) that
are bright enough to enhance your ability to see and be seen and meet
all legal requirements for your jurisdiction.
3. Riding slowly and through well-lit areas with less traffic and designated
bike lanes or paths. When riding, choose a manner and path that
maximizes the chances that a motorist, cyclist or pedestrian will see you
while minimizing the chances that you will collide with them. Also, ride
at a speed that affords plenty of time to react to, and avoid, unexpected
obstacles.
4. Never making aggressive or unpredictable maneuvers that could catch
a motorist or cyclist off guard.
3. Understand and Obey the Law
a. In most jurisdictions, cyclists are subject to the same traffic laws as
motorists. Always stop at stop signs and red lights and use correct hand
signals.
b. Many jurisdictions have additional laws and regulations that only
pertain to cyclists. In particular, observe regulations about bicycle paths,
trails and routes, use of a bicycle on a sidewalk, proper front and rear
lighting, helmets, seating, signaling, reflectors, licenses and any special
bicycle traffic laws in your jurisdiction. As with every other aspect of the
administrative state, it is your responsibility to know the law and obey it.
Our failure to provide you with a component or specific safety device
required by the law in your jurisdiction does not relieve you of the
requirement to install that component or safety device on your ElliptiGO
bike.
4. Ride Defensively
a. Even though you can see other motorists, cyclists and pedestrians,
always assume that they cannot or do not see you and take precautions
accordingly.
b. Anticipate obstacles and dangerous conditions by looking ahead and
paying attention to the environment around you. Always be ready to
avoid vehicles entering the bike lane, children and animals darting into
the roadway, poor road conditions (including potholes, rocks, sharp edges
at the road shoulder, and loose gravel), separations in the asphalt or
concrete, grates, glass and other sharp objects, pedestrians and the
unexpected opening of parked car doors.
c. Ride at a controlled speed, especially when descending hills or in
adverse weather conditions. The higher the speed, the less time you will
have to react to dangerous conditions, so always choose a speed that is
appropriate for your environment.
d. Use extreme caution when overtaking other cyclists, approaching blind
intersections, and when merging with vehicular traffic. Slow down and
look both ways whenever crossing an intersection.
e. Share the Road – stay to the right and avoid interfering with the
progress of motorists and faster cyclists. Always be prepared to yield to
motorists and pedestrians, even if you have the right away.
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f. Maintain a sharp focus on your surroundings. Never wear headphones,
talk on a cell phone, or become distracted by electronic devices such as
odometers, heart rate monitors, watches, and the like. These distractions
can delay your reactions to developing dangerous conditions and increase
your risk of suffering serious injury or death.
g. Avoid weaving through traffic and making unexpected maneuvers,
especially when in the presence of cars or other cyclists.
h. Never hold onto another moving vehicle, including another cyclist,
when riding the ElliptiGO bike. This behavior can be extremely dangerous
and result in the rider losing control of the ElliptiGO bike and suffering a
fall.
i. Never ride the ElliptiGO bike while under the influence of alcohol or any
other substance that impairs judgment, cognition, motor function or
balance. This increases the risks of colliding with another object or losing
control of the ElliptiGO bike and suffering a fall, either of which could
cause serious injury or death.
Take Responsibility for Your Safety
As discussed above, you are responsible for the safe handling and
maneuvering of your ElliptiGO bike. Make sure to follow the instructions in
this Owner’s Manual. Always wear a cycling helmet that meets the latest
certification standards and is appropriate for road cycling. Always follow
the helmet manufacturer’s instructions for fit, use and care of your helmet.
Many serious bicycle-related injuries include head injuries which might have
been avoided if the rider had worn an appropriate helmet. If you intend to
use the ElliptiGO bike as part of a fitness regimen, make sure that you
consult with your physician so he or she can determine if you are healthy
enough to do so.
WARNING! Riding without an approved helmet greatly increases
your chances of suffering serious injury or death during a crash or fall.
j. Never carry anything that could impede your vision or adversely impact
your ability to control the ElliptiGO bike.
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B. Terminology & Component Overview
19
22
20
The picture below gives an overview of the components which make up an Elliptigo
bike. These names will be referred to throughout the Owner's Manual.
21
18
1
2
3
4
5
6
7
8
9
10
11
12
13
14
FRAME
KICKSTAND
DRIVE ARM
DRIVE ARM AXLE
CRANK ARM
CHAIN RING
CHAIN
CHAIN RING GUARD
REAR WHEEL
INTERNALLY GEARED HUB
REAR BRAKE
FRONT WHEEL
TIRE
FRONT WHEEL QUICK-RELEASE
8
6
15
16
17
18
19
20
21
22
23
FORK
FRONT BRAKE
STEERING COLUMN
STEM
HANDLEBAR
SHIFTER
BRAKE LEVER
GRIP
CONTROL CABLES
23
17
4
3
5
1
16
15
7
10
12
9
13
14
11
2
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C. Steering Columns
ElliptiGO bikes are equipped with two different types of steering columns
depending on model. The first type is the Non-Folding Steering Column
which is telescopically adjustable to accommodate riders of various heights.
The second type is the Folding Steering Column which features both
telescopically adjustable height and folding functionality for ease of storage
and transport.
1. Non-Folding Steering Column
The non-folding steering column consists of the following components:
1. The preload collar
2. The steering extender
2
3. The steering extender quick release
4. The safety index pin
2
The telescoping action of the steering extender allows for it to be easily
raised or lowered via a quick release lever and safety index pin to
accommodate riders of various heights. The steering height has a total
adjustable range of 160 mm.
To adjust the height of the steering extender, refer to the procedure
outlined in Section II. 2. G. 2.
33
On ElliptiGO models which feature the non-folding steering column. The
steering column may be put into the a storage position by removing the
steering extender (2) from the preload collar (3) . Refer to the procedures
that follow for placing the non-folding steering into the storage position and
riding position.
1
WARNING! The steering column is one of the most important safety
features on the ElliptiGO bike. Before you ride, it is critical that you
ensure it has been secured properly in the riding position. Failure to
properly secure the steering column into the riding position before riding
can result in the unexpected collapsing of the steering column, which will
likely cause the rider to fall and be seriously injured or killed.
4
4
Non-Folding Steering Column
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The Riding Position (Non-Folding Steering Column)
To place the non-folding steering column into the riding
position, follow these steps:
1. Open the steering extender quick release.
2. Insert the steering extender into the preload collar until it
gently seats against the safety index pin. Note: The groove
on the side of the steering extender should be lined up with
the small anti-rotation feature on the preload collar. Also be
careful to ensure that the control cables do not get twisted
during this process.
3. Pull and hold out the safety index pin with one hand while
further inserting the steering extender into the preload
collar until the desired extender position is achieved.
NO !
WARNING! DO NOT EXCEED THE "MAX EXTENSION"
MARK ON THE STEERING EXTENDER! Raising the steering
extender beyond the Maximum Extension mark could result in
the steering extender breaking during operation. This would
likely result in the rider losing control and falling. Never use
the ElliptiGO bike with the steering extender raised beyond
the maximum height mark.
RED
MARKS
SHOULD
NOT BE
4. Align the desired hole in the extender with the safety index
pin and release the pin. The pin should spring completely
back into place so that none of the red markings are visible.
VISIBLE
WARNING! INDEX PIN SHOULD BE FULLY SEATED SO
THAT NO RED MARKINGS ARE VISIBLE AFTER HEIGHT
ADJUSTMENT. Failure to fully seat the index pin could result
in the steering column collapsing during operation. This would
likely result in the rider losing control and falling.
5. Secure the steering extender quick release lever.
Note: Refer to Section III. 1. A. for the procedure for proper
tightening and adjustment of quick release mechanisms.
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The Storage Position (Non-Folding Steering Column)
To place the non-folding steering column into the storage position,
follow these steps:
1. Open the steering extender quick release.
2. Pull and hold out the safety index pin with one hand while
removing the steering extender from the preload collar with
the other hand.
3. The extender, stem, and handlebar assembly can now be
placed securely near the ElliptiGO bike for storage.
Note: Refer to Section III. A. for the procedure for proper
tightening and adjustment of quick release mechanisms.
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2. Folding Steering Column
Some ElliptiGO bikes are equipped with a steering column that telescopes
and folds. The folding steering column consists of the following
components:
1. The base
2. The collar
3. The column
4. The steering extender
5. The collar quick releases
6. The extender quick release
4
The telescoping action of the steering extender allows for it to be easily
raised or lowered via a quick release lever to accommodate different riders.
The steering height has a total adjustable range of 150 mm.
To adjust the height of the steering extender, refer to the procedure
outlined in Section II. 2. G. 2.
6
3
The folding action of this steering column features two positions:
- The riding position
- The storage position
2
5
WARNING! The steering column is one of the most important safety
features on the ElliptiGO bike. Before you ride, it is critical that you
ensure it has been secured properly in the riding position. Failure to
properly secure the steering column into the riding position before riding
can result in the unexpected folding of the steering column, which will
likely cause the rider to fall and be seriously injured or killed.
1
Folding Steering Column
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The Riding Position (Folding Steering Column)
To place the folding steering column into the riding
position, follow these steps:
1. Open both collar quick releases.
2. Slide collar back along steering column to clear
pivot.
3. Rotate steering column upward until it is straight inline with the steering base.
4. Rotate the collar so index mark is aligned with the
"OPEN" marking on the right side of the steering
column base.
5. Slide the collar down over the pivot until the bottom
of the collar contacts the mating flange on steering
base. ENSURE THAT THERE IS NO GAP BETWEEN
THE BOTTOM
THE COLLAR
AND THE STEERING
Steering
column OF
shown
in
BASE MATING FLANGE !
locked riding position
6. Rotate the collar clockwise until index mark on the
collar is aligned with "LOCK" marking on the back of
the steering column base.
7. Close both collar quick releases to lock the steering
column into the riding position.
Note: Refer to Section III. 1. A. for the procedure for
proper tightening and adjustment of quick release
mechanisms.
WARNING! DO NOT EXCEED THE "MAX
EXTENSION" MARK ON THE STEERING EXTENDER!
Raising the steering extender beyond the Maximum
Extension mark could result in the steering extender
breaking during operation. This would likely result
in the rider losing control and falling. Never use the
ElliptiGO bike with the steering extender raised
beyond the maximum height mark.
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The Storage Position (Folding Steering Column)
To place the folding steering column into the storage
position, follow these steps:
1. Open both collar quick releases.
2. Rotate collar 90 degrees counter- clockwise until
index mark on collar lines up with "OPEN" mark on
base.
3. Slide collar up above folding pivot.
4. Fold the steering column inward toward the center
of the bike 90 degrees.
5. Slide the collar back so the groove on the collar
engages the steering base.
6. While holding the collar tight against the steering
base, close both collar quick-releases to lock into
the storage position.
Note: Refer to Section III. 1. A. for the procedure for
proper tightening and adjustment of quick release
mechanisms.
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D. Proper Handling & Carrying Procedure
Picture 1 to the right demonstrates the proper
method for handling, lifting or carrying your ElliptiGO
bike. The bike should be handled with one hand on
the frame member which goes over the top of the
rear wheel and the other hand on the steering
column.
Picture 2 demonstrates an improper handling
method which could result in bodily injury to the
user.
CAUTION! The ElliptiGO should never be
picked up by any of the moving mechanism
components such as the drive arms, crank arms,
chain, chain ring or rear wheel.
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E. Kickstand Operation
The ElliptiGO is equipped with a very stable
double leg kickstand. To operate the
kickstand, follow these steps:
1. Retracting the Kickstand - To retract the
kickstand grab the steering column with
one hand and the frame member which
goes over the top of the wheel with the
other hand. Lift the back of the frame
while kicking the kickstand in the
rearward direction as shown.
2. Extending the Kickstand - To extend the
kickstand grab the steering column with
one hand and the frame member which
goes over the top of the wheel with the
other hand. Lift the back of the frame
while kicking the kickstand in the
forward direction as shown.
Kickstand Extended
Kickstand Retracted
WARNING! DO NOT STAND ON BIKE
WITH KICKSTAND EXTENDED.
STANDING ON THE BIKE WITH THE
KICKSTAND EXTENDED CAN INJURE THE
PERSON AND DAMAGE YOUR FRAME AND
KICKSTAND, VOIDING YOUR WARRANTY.
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F. Pre-Ride Safety Checklist
Before riding, always visually and physically inspect the ElliptiGO bike to
ensure that it is in good riding condition. With the ElliptiGO bike supported
on its kickstand, you should inspect the bike using the following checklist
prior to each ride:
1. Thoroughly examine the front and rear tires on both sides for signs of
damage (this will require you to spin the tire periodically to observe the
part that was contacting the ground). Use a tire gauge to ensure that each
tire is inflated to the proper pressure annotated on the tire’s sidewall.
Adjust the tire pressure if necessary.
2. Inspect the front wheel quick release system to make sure that the hub
is securely seated on the fork and that the quick release has been closed
properly with the appropriate amount of force. The mechanism should
emboss the fork-ends when closed to the locked position. See Section III. 1.
A. Quick Release Clamping Systems for details on how to ensure the quick
release is securely fastened.
WARNING! An improperly secured quick release lever on the front
wheel can allow the wheel to disengage from the fork. This condition is
exceptionally hazardous and will cause the rider to suffer a fall that will
almost certainly result in serious injury or death. BEFORE RIDING
ALWAYS ENSURE THE FRONT WHEEL QUICK RELEASE IS PROPERLY
SECURED.
3. With the kickstand retracted, raise the front end of the bike off of the
ground several inches and then drop it. Watch and listen for unusual
movements or noises as the bike strikes the ground. If you hear an unusual
noise, continue this test until you can locate the problem. Do not ride the
ElliptiGO bike until the problem is resolved. When in doubt, take the
ElliptiGO bike to a professional bicycle mechanic for service or contact our
service department at service@elliptigo.com.
4. Inspect the wheels to ensure that they are true. Spin each wheel and
watch it to make sure it does not have a side-to-side wobble. Also, make
sure that the wheel does not rub intermittently against one or both brake
pads. Any side to side wobble or intermittent rubbing indicates that the
wheel is out of true.
WARNING! A wheel that is not true can present a very dangerous
situation because it interferes with the proper functioning of the brakes.
It requires expertise and proper tools to correctly true a wheel. As a
result, you should always have a professional bicycle mechanic true your
wheels. Riding on a wheel that is not true could cause you to lose control
and suffer a fall.
5. Make sure that the rims are not damaged, that the tops of the rims are
securely engaging the tire at the rim bead, and that the rim braking
surfaces are clean and undamaged.
6. Inspect the spokes on the front and rear wheels to ensure that none are
missing, that they are all tight, and that they are all properly aligned.
7. Inspect the front and rear brake pads to ensure they are in good
condition and securely attached.
8. Actuate the front and rear brake levers while watching the brakes to
make sure that both are functioning properly and that each pad contacts
the wheel rim in the correct position. Check that the brake elbow is seated
into the brake quick release system and the brake cable is seated into the
top end of the elbow and is free from pinches or sharp turns. Ensure that
the brake pads contact the rim within the first inch of pulling on the levers
and each brake pad lands completely on the rim. No brake pad should
contact the tire or overhang off of the rim and you should be able to apply
full braking power before the levers contact the handlebars.
If your brakes are not working properly, do not ride the ElliptiGO bike.
Instead, take your bike to a professional bicycle mechanic to have the
brakes adjusted.
WARNING! Improper brake alignment and functioning can result in
the rider losing control of the ElliptiGO bike and suffering a fall, which can
Bike Owner's Manual
20
result in significant injury or death. Always make sure your brakes are
working properly before riding.
9. Thoroughly inspect the steering column to ensure that all components
are properly aligned and the quick release levers on the collar are securely
fastened. See Section II. 2. G. 2 Adjustable Steering Height for details on
how to properly adjust steering column components. See Section III. 1. A.
Quick Release Clamping Systems for details on how to ensure the quick
release is securely fastened.
WARNING! Failure to properly lock the steering column could result
in the unexpected collapsing of the steering column during riding. This
would certainly cause the rider to lose control of the ElliptiGO bike and
suffer serious injury or death from a resulting fall.
10. Ensure that the handlebars are aligned properly with the front wheel
and that the steering extender quick release is securely fastened. See
Section III. 1. A. Quick Release Clamping Systems for details on how to
ensure the quick release is securely fastened.
WARNING! Failure to secure the steering extender quick release
properly could result in an unexpected rotation or drop in the handlebar
height during a ride. This could cause the rider to lose control of the
ElliptiGO bike and suffer a fall, which can result in significant injury or
death.
14. Inspect the guide tracks to make sure that they are free from debris.
15. BY PLACING YOUR HAND ON THE FOOT PLATFORM rotate the drive
mechanism to ensure it is functioning properly.
CAUTION! NEVER GRAB THE REAR OF THE DRIVE ARM as your hand
can get caught between the drive arm and the cranks and suffer an injury
16. Visually inspect each drive arm carefully to ensure each has no visible
signs of damage, especially cracking. Make sure you inspect both to the
top and bottom of each drive arm. If a drive arm has visible signs of
damage or cracking, DO NOT RIDE the ElliptiGO bike. Instead, contact our
service department at service@elliptigo.com for support.
WARNING! Some ElliptiGO bikes are equipped with drive arms
made from a composite material commonly known as carbon fiber.
Although it is a strong and light material, when it fails, it tends to fail
catastrophically and with little or no warning. As a result, it is extremely
important to inspect the drive arms thoroughly before riding to ensure
that there are no signs of cracking. If you spot damage on a drive arm,
DO NOT RIDE the ElliptiGO bike. Instead, contact our service department
at service@elliptigo.com for support.
17. Visually inspect the frame to ensure it is free from damage.
12. Ensure that each end of the handlebar is capped with a smooth surface.
A handlebar end can have sharp edges that, if exposed, can cut a rider or
exacerbate injuries sustained during a fall.
18. Check the adjustment on the internal hub. Shimano 11-speed: Make
sure that the gear shifter is in 6th gear and then look into the alignment
window. Ensure that the yellow indicators are aligned. Shimano 8-speed:
Make sure that the gear shifter is in 4th gear and then look into the
alignment window. Ensure that the yellow indicators are aligned.
Sturmey-Archer 3-speed: Make sure that the gear shifter is in 2nd gear and
ensure that the tip of yellow arrow is between the two yellow marks. If the
yellow indicators or arrow are not aligned, take your ElliptiGO bike to a
professional bicycle mechanic or ElliptiGO technician to have the hub
adjusted.
13. Actuate the gear shifter, shifting up or down to ensure the gear shifter
is shifting smoothly in both directions.
WARNING! NEVER RIDE ON AN INCORRECTLY ADJUSTED HUB. If
your hub is not properly adjusted, it can malfunction during normal
11. Test the grips and bar ends (if any) on the handlebars. They should be
in good condition and securely fastened so that they cannot be rotated.
Improperly secured grips and bar ends can detach from the handlebars
during riding and cause the rider to lose control and fall.
Bike Owner's Manual
21
riding. For example, it can unexpectedly come out of gear, fail to shift, or
shift unexpectedly. Any of these situations can cause the rider to lose
control of the ElliptiGO bike and suffer a fall.
19. Ensure that the chain has the appropriate amount of tension and is
clean and lubricated. With rotation of the chain, you should feel “tight
spots” and “loose spots” because the large and small cogs are not perfectly
round. The chain has the appropriate amount of tension when it is tight
without binding thru the entire revolution of the crank arm.
20. Check that the bolts holding on the rear wheel and internal hub are
tightened appropriately. For torque specification refer to Appendix C: "Torque Requirements for Screws and Fasteners".
21. If you have a foot retention device mounted on your drive arm foot
platform, ensure that it is properly adjusted for the shoes you are wearing.
22. Ensure that you have a set of spare parts including at least one
replacement tube, tools, and a pump securely and safely fastened to you
or the ElliptiGO bike.
23. Finally, do a thorough once over of the entire ElliptiGO bike, including
checking each screw, bolt, fastener, and quick release system to make sure
nothing is loose, damaged or appears like it will not function properly. To
make sure that the many fasteners on your ElliptiGO bike are correctly
tightened, refer to Appendix C: Torque Requirements for Screws and
Fasteners.
torque wrench and ensure you reach the correct torque as specified in
Appendix C: Torque Requirements for Screws and Fasteners.
From time to time, it is possible that you will need to adjust screws or
fasteners during a ride. In these rare situations, you must exercise the
utmost of care and we recommend having a professional bike mechanic
check the fasteners you adjusted as soon as you can.
G. Adjusting the Fit
The ElliptiGO bike is designed to be adjustable to fit a wide range of riders
and has four adjustable features:
1. Adjustable stride length
2. Adjustable steering height
3. Rotatable handlebars
4. Oversized foot platforms
Before you begin to ride, it is important to properly adjust these features to
the appropriate positions.
WARNING! It is very important that your screws and fasteners are
properly tightened. Not applying enough force increases the chance that
they will become loose and fail to perform their function properly,
increasing the risk of a failure. Over tightening them can damage the
fastener, elevating the risk of a failure. The failure of a fastener may
cause the rider to lose control of the ElliptiGO bike and suffer a fall.
Ensuring that your screws and fasteners are tightened correctly requires
the skillful use of a torque wrench and we strongly recommend having a
professional bicycle mechanic tighten them. If you would prefer to
tighten the screws and fasteners yourself, you must use a calibrated
Bike Owner's Manual
22
1. Adjustable Stride Length
The crank arms are designed to allow four
different mounting positions for the drive arms.
Each mounting position generates a different
stride length for the ElliptiGO bike according to
the following table:
Mounting Position
One
Two
Three
Four
Position 4
Loosen
Position 1
Stride Length [in.]
16
19
22
25
To adjust the stride length, follow these steps:
1. Place the bike on the kickstand.
2. Insert a 6mm Allen wrench into the back of
the right drive arm axle. While holding the
drive arm still, rotate the Allen wrench
clockwise until the drive arm attachment
bolt is completely unscrewed.
Tighten
3. Remove the washer from the crank arm
counter-bore and insert it into the counterbore of the new position.
4. Insert the drive arm axle into the new
mounting position on the right crank arm.
Using an Allen wrench on the back of the
drive arm axle, rotate it counter-clockwise to
tighten it. While tightening ensure that the
washer stays seated flat into the counterbore on the crank arm. Torque to 34 N-m
Loosen
5. Repeat steps 2-4 for the left drive arm.
Note: The left drive arm axle is left-hand
threaded. To loosen turn counter-clockwise,
to tighten turn clockwise.
Bike Owner's Manual
23
2a. Adjustable Steering Height (Non-Folding Steering)
The steering extender can be easily raised or lowered via a
quick release lever and safety index pin to accommodate
different riders. The steering height has a total adjustable
range of 160 mm.
To adjust the height of the steering extender, follow these
steps:
1. Place the bike on the kickstand.
2. Open the steering extender quick release.
3. Pull and hold out the safety index pin with one hand
while sliding the steering extender to the desired
position with the other hand.
NO !
WARNING! DO NOT EXCEED THE "MAX
EXTENSION" MARK ON THE STEERING EXTENDER! Raising
the steering extender beyond the Maximum Extension
mark could result in the steering extender breaking
during operation. This would likely result in the rider
losing control and falling. Never use the ElliptiGO bike
with the steering extender raised beyond the maximum
height mark.
RED
MARKS
SHOULD
NOT BE
4. Align the desired hole in the extender with the safety
index pin and release the pin. The pin should spring
completely back into place so that none of the red
markings are visible.
VISIBLE
WARNING! INDEX PIN SHOULD BE FULLY SEATED SO
THAT NO RED MARKING ARE VISIBLE AFTER HEIGHT
ADJUSTMENT. Failure to fully seat the index pin could
result in the steering column collapsing during operation.
This would likely result in the rider losing control and
falling.
5. Secure the steering extender quick release lever.
Note: Refer to Section III. 1. A. for the procedure for
proper tightening and adjustment of quick release
mechanisms.
Bike Owner's Manual
24
2b. Adjustable Steering Height (Folding Steering
Column)
The steering extender can be easily raised or
lowered via a quick release lever to accommodate
different riders. The steering height has a total
adjustable range of 150 mm.
To adjust the height of the steering extender follow
these steps:
1.
2.
3.
Place the bike on the kickstand.
Unlock the steering extender quick release
lever.
Raise or lower the handlebars to the desired
height.
WARNING! DO NOT EXCEED THE "MAX
EXTENSION" MARK ON THE STEERING
EXTENDER! Raising the steering extender
beyond the maximum Extension mark could
result in the steering extender breaking during
operation. This would likely result in the rider
losing control and falling. Never use the
ElliptiGO bike with the steering extender raised
beyond the maximum height mark.
4.
5.
Rotationally align the handlebars so that the
steering extender groove is centered on the
steering column notch.
Secure the steering extender quick release
lever.
Note: Refer to Section III. 1. A. for the procedure
for proper tightening and adjustment of quick
release mechanisms.
Bike Owner's Manual
25
3. Rotatable Handlebars
2. Brake reach
The handlebars are designed to enable the rider to move the controls
closer to or further away from the rider. Because adjusting the
handlebars will require re-positioning the controls, this should only be
done by a professional bicycle mechanic or ElliptiGO technician.
Positioning the controls correctly is a fundamental requirement for the
safe operation of the ElliptiGO bike and should only be done by a trained
professional.
The reach (the distance from the handlebar grip to the brake lever) on the
ElliptiGO bike brake levers can be adjusted to accommodate a range of
hand and finger sizes. You should have a professional bicycle mechanic
adjust the reach for you.
4. Oversized Foot Platforms
The foot platforms are designed to enable the rider’s foot to be placed in
different positions, thereby modifying the pedaling profile and workout
experience.
In addition to these adjustable features, prior to riding you should also
ensure that the following components are set correctly:
1. The Controls
You should have a professional bicycle mechanic adjust the location and
angle of the brake levers, grips, bar-ends (if present), and trigger shifters
on your ElliptiGO bike so that they align properly for your hands and
riding position. Positioning the controls correctly is a fundamental
requirement for the safe operation of the ElliptiGO bike and should only
be done by a trained professional.
WARNING! Because the braking force is created by pulling on the
brake levers, the shorter the reach, the more important it becomes to
have brakes that are adjusted correctly. If the brake levers do not have
enough space to fully actuate the brakes (because the reach has been
shortened), you will not be able to employ the full braking power for the
ElliptiGO bike. This will likely increase your stopping distance and, in an
emergency, increase the chance you will be unable to avoid a dangerous
obstacle or condition, resulting in serious injury or death.
3. Steering Column
As discussed in the Pre-Ride Checklist, it is extremely important that the
steering column be locked correctly in the riding position. Before riding,
always ensure that the steering column is properly engaged and adjusted.
WARNING! Failure to properly lock the steering column could
result in the unexpected collapsing of the steering column during riding.
This would certainly cause the rider to lose control of the ElliptiGO bike
and suffer serious injury or death from a resulting fall.
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26
H. Familiarization Ride
Before heading out into traffic on a “real ride,” you should become familiar
with the ElliptiGO bike in a controlled environment until you can handle the
bike well enough to ride safely in an uncontrolled environment. If you have
not already adjusted the bike to fit you correctly, follow the instructions
above in Section II. 2. F. Adjusting the Fit. Once the ElliptiGO bike is
properly adjusted, follow these instructions to familiarize yourself with how
it functions.
1. Find a Good Location
ElliptiGO bike in sandals or barefoot. Check to make sure nothing is
dangling from your body or is so loose that it could contact any of the
ElliptiGO bike’s moving parts. In particular, make sure that your
shoestrings are too short to get caught in the mechanisms of the
ElliptiGO bike, especially the rear wheel, chain, sprockets, drive arms,
and load wheels.
3. Inspect the ElliptiGO bike and Get Familiar with the Brakes and Gear
Selector Levers
Bring the ElliptiGO bike to a controlled, dry, paved location free of
obstacles and traffic that is large enough to maneuver the ElliptiGO bike
safely. A closed-off or empty parking lot that is at least 100 yards by 40
yards (about the size of a football field) could be a good spot.
Execute the pre-ride inspection according to the checklist above. Then,
with the ElliptiGO bike situated securely on the kickstand, practice
squeezing the brakes and actuating the gear shifter.
2. Put on Your Helmet, Appropriate Clothing, and Protective Gear
4. Start Your First Practice Run
Every year thousands of cyclists suffer head and neck injuries as a result
of collisions or falls. Some of these head injuries could have been
reduced in severity or avoided entirely if the rider were wearing a
Department of Transportation approved helmet properly at the time of
the fall or collision. Every helmet is different and each helmet comes
with a set of instructions addressing how to properly fit and adjust the
helmet, as well as how to care for it. Follow these instructions to
properly adjust your helmet before you begin riding the ElliptiGO bike.
Once you are familiar with operating the brakes and gear shifter, have
your helmet on, and have the appropriate clothes and other safety gear,
set the gear indicator in speed number 5 for Shimano 8-speed or 11speed hubs or speed number 1 for Sturmey-Archer 3-speed hub.
Collapse the kickstand. Place one foot on the ground and the other one
squarely onto the flat portion of the corresponding foot platform. Like
any other two-wheeled vehicle, the ElliptiGO bike can only be balanced
when moving. To generate some forward motion, push off the ground
with your ground-based foot and stand up onto your platform-based
foot, balancing the ElliptiGO bike. Once you have your balance, place
your ground-based foot onto the flat portion of the other drive arm.
Begin to take slow strides as in walking to propel the ElliptiGO bike
forward slowly. Be very mindful of your height when riding. Your head
will be 12-18 inches higher than your standing height, and there are
many low-hanging objects like tree branches, signs, underpasses, and the
like that could strike you on your ride if you are not paying attention.
WARNING! When riding the ElliptiGO bike, your head will be
much higher off the ground than it would be on a regular bicycle. As a
result, you could suffer even more damage to your head as a result of a
collision or fall than you might if you were riding a conventional bicycle.
Do not become another statistic; always wear a properly fitting helmet
when riding the ElliptiGO bike. Failure to do so could result in
significant injury or death.
In addition, make sure that you are wearing brightly colored and wellfitting clothes, protective eyewear, and closed-toe shoes. Never ride the
WARNING! During mounting and riding always ensure that each
foot is resting squarely on the flat portion of the foot platform. If your
Bike Owner's Manual
27
foot is not entirely located within the edges of the foot platform, it can
slip off the platform, contact the frame, or contact or get caught in the
moving parts of the ElliptiGO bike, any of which could cause you to lose
control and suffer a fall.
WARNING! YOUR HEAD IS VERY HIGH OFF THE GROUND WHEN
RIDING AND COULD HIT STATIONARY OBJECTS. Always be looking out
for objects like tree branches, signs, underpasses, etc. that are usually
higher than pedestrians or cycling traffic, but may be low enough to
strike you on the ElliptiGO bike. Hitting an object with your head while
riding will likely cause you to lose control and fall, resulting in serious
injury or death.
5. Test the Brakes
The ElliptiGO bike comes equipped with front and rear rim brakes
actuated by levers attached to the handlebars. One brake lever operates
the front brake and the other operates the rear brake. To test the
brakes, start riding the ElliptiGO bike slowly and stop pedaling. Prepare
to stop by standing upright in a balanced position. Gently apply braking
pressure to the rear brake first, then to the front brake. Always apply
the brakes in a smooth controlled manner until you come to a complete
stop. As you approach a complete stop, make sure to place your foot on
the ground to prevent yourself from falling.
GRIPS. Braking with only one hand securely positioned on the hand grips
and the other on the bar extensions can cause the rider to lose control of
the bike and suffer a fall.
WARNING! Always ensure both hands are securely positioned on
the hand grips before braking. Braking with only one hand on the hand
grips can cause the rider to lose control of the ElliptiGO bike and suffer
a fall.
6. Get familiar with Turning, Starting and Stopping the ElliptiGO bike
Ride the ElliptiGO bike for at least 20 minutes in this safe environment,
ensuring that you make several starts and stops and right and left turns.
Practice shifting through the gears and getting a feel for what gear is
appropriate for you at different speeds. If something doesn’t feel right
or something happens that makes you unsure about any aspect of the
ElliptiGO bike or the riding experience, stop riding and contact ElliptiGO
customer service at: service@elliptigo.com to resolve the issue before
attempting a subsequent ride.
WARNING! Always apply the brakes in a smooth controlled
manner. Start braking with the rear brake first, but always use both
brakes to control speed. Applying the brakes too quickly or with too
much force can result in a wheel “locking up” and the rider losing
control and suffering a fall.
Some ElliptiGO bikes come equipped with bar extensions at the end of
each handlebar. Although these extensions can be helpful for climbing
hills, they position your hands further away from the brakes and shifters
than when properly positioned on the grips. NEVER ATTEMPT TO BRAKE
WITHOUT HAVING BOTH HANDS SECURELY POSITIONED ON THE HAND
Bike Owner's Manual
28
4. Riding Techniques
Before any ride, we highly recommend executing the pre-ride checklist in
Section II. 2. E. above. Do not ride the ElliptiGO bike without a helmet and
proper clothing, including closed-toe shoes.
The ElliptiGO bike is an advanced piece of fitness equipment. It is designed
to be used on paved surfaces for exercise. The ElliptiGO bike is not a toy,
nor is it designed to be used on trails, dirt, sand, gravel, or other rough
surfaces. Moreover, it is never to be used for trick or stunt riding, or to be
ridden off of jumps, curbs, ditches, drops or other extreme obstacles.
ALERT! Using your ElliptiGO bike improperly could cause serious damage
to your ElliptiGO bike and void your warranty.
WARNING! The ElliptiGO bike is exclusively designed for on-road use
to get exercise. Riding on rough road surfaces or doing trick or stunt riding
could cause one or more components to fail, which will likely result in a
fall that could cause serious injury or death. ONLY USE THE ElliptiGO BIKE
ON PAVED SURFACES AND DO NOT ENGAGE IN TRICK OR STUNT RIDING.
A. Riding on Level Ground
Once you have completed your familiarization ride and executed the PreRide Checklist, you should be ready to start riding your ElliptiGO bike.
Make sure you have selected a safe riding route comprised of a dry, paved
bike path or bike friendly road. To get started, place the gear selector lever
into the 5th position for Shimano 8-speed or 11-speed hubs or 1st position
for Sturmey-Archer 3-speed hub. Collapse the kickstand and place one
foot on the ground and the other one squarely onto the flat portion of the
corresponding foot platform. Push off the ground with your ground-based
foot and stand up onto your platform-based foot, balancing the ElliptiGO
bike. Once you have your balance, place your ground-based foot onto the
flat portion of the other drive arm. Begin to take slow strides as in walking
to propel the ElliptiGO bike forward slowly and gradually increase your
cadence.
WARNING! YOUR HEAD IS VERY HIGH OFF THE GROUND WHEN
RIDING AND COULD HIT STATIONARY OBJECTS. Always be looking out for
objects like tree branches, signs, underpasses, etc. that are usually higher
than pedestrians or cycling traffic, but may be low enough to strike you on
the ElliptiGO bike. Hitting an object with your head while riding will likely
cause you to lose control and fall, resulting in serious injury or death.
Once you have reached a comfortable speed, begin working on your body
position and cadence. Focus on standing upright and using your core
muscles to provide balance. Drive the pedaling motion through the middle
of your foot. Avoid lifting your heel and instead keep your entire foot
engaged on the platform throughout the entire pedal stroke. Keep your
weight centered over your legs and feet. Your hands should have almost no
weight on them, and your arms should be relaxed. With the majority of
your weight centered over your legs and feet and by using your core for
balance, your hands should have a light touch on the handlebars and only
be used for steering, shifting, and braking.
As a rule, you should always have two hands on the handlebars unless you
are signaling. Unlike a conventional bicycle, the ElliptiGO bike cannot be
ridden “with no hands”. Similarly, you should only use the bar extensions (if
present) on your ElliptiGO bike when climbing hills, and never in traffic or
other situations that could require emergency maneuvers. NEVER ATTEMPT
TO BRAKE WITHOUT HAVING BOTH HANDS SECURELY POSITIONED ON THE
HAND GRIPS. Braking with only one hand securely positioned on the hand
grips and the other on the bar extensions can cause the rider to lose control
of the ElliptiGO bike and suffer a fall.
WARNING! Always ensure both hands are securely positioned on
the hand grips before braking. Braking with only one hand on the hand
grips can cause the rider to lose control of the ElliptiGO bike and suffer a
fall.
Bike Owner's Manual
29
Also, be very mindful of your height when riding. Your head will be 12-18
inches higher than your standing height, and there are many low-hanging
objects like tree branches, signs, underpasses, and the like that could strike
you on your ride if you are not paying attention.
As you build up stamina and strength in your legs and core, you should find
this riding position to be very comfortable. If not, please visit the support
section of our website for videos on first time riders and riding techniques:
www.elliptigo.com/support.
B. Climbing and Descending Hills
Be cautious when climbing and descending hills. Prior to reaching a hill to
climb, prepare to shift into a lower gear. The steepness of the hill will
determine which gear is the correct one to select. Once you have reached
the hill, shift into the correct gear and apply power using the same riding
technique that you use on level ground. If the hill is steep, lean forward
to drive additional power from your quadriceps muscles. Use the gearing
to keep the same comfortable cadence you enjoy when riding on level
ground.
Some ElliptiGO bikes come equipped with bar extensions at the end of
each handlebar. These extensions enable additional hand positions that
can assist you to climb hills comfortably. They are not to be used when
descending or riding on level ground. If you choose to use these
extensions, you must realize that they position your hands further away
from the brakes and shifters than when properly positioned on the grips.
As a result, you will not be able to apply the brakes or shift gears when
using the hand grips. Instead, you will need to reposition both hands to
the hand grips before shifting or braking. This will take time and could
prevent you from being able to avoid a collision in an emergency. As a
result, only use the bar extensions when climbing and be extra cautious
when using them. Never use the bar extensions when there are cars or
other cyclists around because you will need immediate access to your
brakes in case of an emergency. Once you have crested the hill, place
both hands securely on the hand grips and continue riding as appropriate.
WARNING! Always ensure both hands are securely positioned on
the hand grips before braking. Braking with only one hand on the hand
grips can cause the rider to lose control of the ElliptiGO bike and suffer a
fall.
As you crest the hill, shift up to accommodate your increase in speed
while trying to keep the same cadence throughout.
When descending a hill, always make sure that you are traveling at a safe
rate of speed. The preferred way to descend a hill is to “coast”. To coast,
simply stop pedaling and stand on the ElliptiGO bike with your legs in a
comfortable orientation. Use the brakes gently and frequently to control
your speed. If you choose to pedal during a descent, make sure that you
select the correct gear position (usually a “higher” gear) before starting to
pedal. Pedaling while in an incorrect gear can cause the ElliptiGO bike to
become unstable, so always ensure you are in the correct gear for the
speed you are traveling before pedaling. When in doubt, slow down to a
more comfortable speed and shift into a higher gear before pedaling.
C. Riding in Adverse Conditions
1. Riding in Wet Conditions
WARNING! Water on the road and in the air will reduce your
ability to control and maneuver the ElliptiGO bike. It also reduces the
ability of motorists and other cyclists to control their vehicles. As a
result, collisions and falls occur much more frequently in wet
conditions. We strongly suggest not riding the ElliptiGO bike when the
roadways are wet. If you must ride, always use extreme caution, and
allow for extra stopping distance and room to maneuver.
Bike Owner's Manual
30
Riding in wet conditions subjects you to a significantly increased risk of
serious injury or death as a result of a collision with a motor vehicle,
cyclist, or stationary object or a fall. We recommend not riding the
ElliptiGO bike when the roads are wet, even if it isn’t raining. This is
because the contact between your tire and the road will cause moisture
from the roads (and air) to be transferred onto your rims and
significantly reduce the performance of your brakes and increase your
stopping distance. In addition, the decreased friction between your
tires and the road surface will reduce your ability to maneuver the
ElliptiGO bike and increase the chance that you will lose control while
turning or stopping. This could result in a fall causing you serious injury
or death. In addition, other cars and cyclists will experience similar
effects, making it less likely that they will be able to avoid colliding with
you during an emergency.
If you must ride when it is wet out, always use extreme caution. Wear
very bright and visible clothing, and use front and rear lights. Consider
attaching lights or highly visible colors to your helmet. Travel at a
slower speed and choose less traveled roads with wide bike lanes or
bike paths where possible. In situations that require braking (e.g., when
approaching a turn, stop light or stop sign), start applying the brakes
very early so you can gauge how much stopping power you have given
the reduction in friction between the brake pads and the rims. Take
turns slowly and watch out for painted features on the roads. These can
become exceptionally slick when wet, so always try to avoid them.
Again, our strong recommendation is to avoid riding at all during wet
conditions.
2. Riding at Night and During Periods of Low Visibility
WARNING! Riding at night and during periods of low visibility
significantly increases the likelihood of collisions and falls that can
cause serious injury or death. Even with proper lighting, cyclists are
difficult to see and are more likely to be struck by vehicles during
periods of low visibility than during the day. In addition, dangerous
road conditions are more difficult to spot and therefore, it is more
likely that you will strike them. We strongly suggest not riding the
ElliptiGO bike during periods of low visibility. If you must ride, always
use lighting that complies with the laws in your area and ride with
extreme caution.
Riding at night and during periods of low visibility significantly increases
your risk of serious injury or death as a result of a collision with a motor
vehicle, cyclist, or stationary object. We strongly recommend not riding
the ElliptiGO bike at night or during periods of low visibility. Even with
proper lighting and highly-visible clothing, cyclists are difficult to see. In
addition, dangerous road conditions are much more difficult to spot in
time to avoid them at night and during other periods of reduced
visibility which drastically increases the likelihood you will suffer a fall
because of them. Although your ElliptiGO bike is equipped with
reflectors, they are not a substitute for the proper front and rear
lighting systems.
WARNING! Reflectors are not substitutes for adequate front and
rear lighting systems. Never ride at night or during periods of low
visibility without front and rear lights that meet the requirements of
your local laws. Because cyclists are difficult for drivers, pedestrians
and other cyclists to see, riding without lights in these conditions is
reckless and significantly increases the likelihood of collisions and falls
that can cause serious injury or death.
WARNING! Do not remove the attached front and rear
reflectors. They provide a valuable resource in alerting drivers and
other cyclists that you are on the road and your direction of travel.
Removing them will reduce your visibility when riding at all times, but
especially during night and during periods of low light. This, in turn,
will increase the chances that you will be struck by another vehicle
while riding and be seriously injured or killed.
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31
If you must ride at night or during other periods of reduced visibility,
always use extreme caution. Always ride defensively, and make sure
that drivers and other cyclists can easily predict any changes of speed or
direction. Avoid abrupt stops or quick departures from your line of
travel. Choose your path wisely, avoiding unlit or poorly lit roads, and
including well-lit, low-traffic roads with wide bike lanes whenever
possible.
D. Competitive and Group Riding
Research the laws pertaining to night riding in your area and make sure
that you comply with them. The law will likely require you to have a
front and rear lighting system. Make sure that you use these devices
and that the ones you purchase provide enough visibility for you to see
and be seen easily. Wear light colored clothing and shoes that
incorporate reflective materials into them; these can be purchased at
most bicycle and running stores. Add lighted and/or reflective
accessories to your body, especially on your arms and legs and helmet.
When lit or seen by reflective materials, the motion of your legs will
help attract attention and demonstrate that you are a moving object on
the roadway that needs to be avoided. Take advantage of your body
size to become as visible as possible on the road. The easier you make it
to be seen, the less likely it is that you will be hit by a vehicle because
the driver does not see you.
The ElliptiGO bike is designed to be used for exercise. If you choose to ride
in events or competitions, we strongly encourage you to ride alone or with
one other person and to always avoid large groups of cyclists. Before you
ride in an event with other cyclists, make sure that you have the experience
and skill necessary to take on the added challenges of riding close to other
cyclists. Choose your event wisely and get to know the course ahead of
time to make sure there will be ample room for you to maneuver away from
packs of cyclists. Always speak with the race organizer to ensure that it will
be safe to ride an ElliptiGO bike in the event and to find out what kind of
support will be available.
Before riding, check to make sure that the faces of your reflectors are
free from dirt and other obstructions, and that the reflectors are
securely attached to their mounts, and that the mounts are securely
attached to the ElliptiGO bike. If a reflector is damaged, replace it
immediately. Also, make sure that your lights are working properly and
bring a spare set of batteries. Check to ensure that your clothing or
other objects will not obstruct your reflectors or lights.
Again, if you do not absolutely have to ride at night, don’t - the risks
likely outweigh the benefits.
Riding in groups or organized events, whether competitive or recreational,
brings additional risks that must be addressed but cannot be eliminated. By
choosing to ride in groups, in events, or in competitions, you are voluntarily
assuming an increased risk of serious injury or death. As a result, it is
imperative that you exercise additional caution.
WARNING! If you choose to ride in a cycling event, make sure to
avoid riding in large groups of cyclists. The ElliptiGO bike was not
designed to be ridden in a pack of cyclists and cyclists may inadvertently
collide with the ElliptiGO bike’s moving mechanism – causing you and/or
the cyclist to fall and suffer serious injury or death.
During competitive and recreational events, we strongly recommend
against “drafting” behind other cyclists. Although drafting is a fundamental
part of road biking, it is prohibited during elliptical biking events. The
aerodynamics of the ElliptiGO bike riding position do not lend themselves to
drafting and, as a result, the risks from being close to other cyclists far
outweigh the benefits from any reduction in drag. Similarly, you should
never crouch down or change your body position to reduce your drag as this
will reduce your stability on the ElliptiGO bike and increase the likelihood
that you will crash or fall and suffer serious injury or be killed.
Bike Owner's Manual
32
If you choose to compete in events that have one or more steep downhill
sections, again, stay in an upright and well-balanced position at all times.
We strongly recommend coasting downhill and using the brakes to maintain
a safe speed. Even using these techniques, it is possible for the ElliptiGO
bike to reach speeds in excess of 40 mph. Traveling at that rate of speed
drastically increases the likelihood of serious injury or death during a fall.
WARNING! Even though you may have seen photographs or video
footage of people riding the ElliptiGO bike at high speeds, this does not
indicate that this behavior is safe. Riding at high speeds is dangerous and
can result in serious injury or death. Keep in mind that any high-speed
maneuvers you may have seen were likely performed by professionals
with extensive experience riding elliptical bikes. It is your responsibility to
ride safely and within your abilities. Regardless of whether the riders in
these photos or videos were using protective gear, always wear a helmet
and protective clothing. Finally, it is essential that you understand that
helmets and safety equipment can only reduce the amount of damage you
suffer from a fall or crash – nothing can completely prevent injuries or
death in every situation. As you increase your speed, the chances that
your safety equipment will prevent serious injury or death should you
crash or fall are reduced.
understanding of how these components function and so that you can
operate your ElliptiGO bike safely. Most importantly, by learning this
information you should be better able to recognize when your ElliptiGO bike
is not operating as designed so that you can contact us or a professional
bicycle mechanic to resolve the issue. If at any time you believe something
isn’t working properly on the BIKE DO NOT RIDE THE BIKE. Instead, contact
us at service@elliptigo.com or take the ElliptiGO bike to a professional
bicycle mechanic for assistance.
It is imperative that your ElliptiGO bike be in top working condition before
entering any event or ride that includes a steep descent. Do not use an
ElliptiGO bike that has any damaged parts or components. We recommend
having your ElliptiGO bike carefully inspected by an ElliptiGO service expert
or a trained bicycle mechanic who is familiar with the operation of the
ElliptiGO bike and its components.
III. Components and Servicing
Part of being a safe and responsible cyclist is understanding how the
components that comprise your ElliptiGO bike are designed to operate. This
section is not intended to be a comprehensive service guide. Instead, we
have placed this information here as a resource for you to assist in your
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33
1. Components
A. Quick Release Clamping Systems
Your ElliptiGO bike is equipped with several quick
release clamping systems: one on the front wheel and
three on the folding steering column or one on the
non-folding steering column. Riding with improperly
adjusted quick release clamping systems is very
dangerous, so you must become knowledgeable
about their functioning in order to operate the
ElliptiGO bike safely.
The quick release clamping systems are designed to
enable the rider to generate a significant amount of
clamping force by using the lever and cam action.
Each quick release clamping system has three parts –
a lever on one end, a nut on the other end, and a
skewer in the middle. The clamping force is
generated by closing the lever to exert a pushing
force against the surface nearest the lever while
generating a pulling force against the surface nearest
the nut. Both the nut and lever are constrained by
the skewer. This cam-action system can generate
significantly more force than using the lever to screwdown onto the surface can. Because the clamping
force required to keep the wheel onto the forks and
to keep the steering column extender in place is more
than a typical person can generate using the lever as
a screw, it is imperative that you attach the wheel
and clamp down the steering extender by using the
cam action.
WARNING! An improperly adjusted quick
release lever can cause the steering extender to collapse,
the steering column to become loose or the front wheel to
become loose or detach from the fork. Any of these
situations could cause the rider to lose control of the
ElliptiGO bike and suffer a serious injury or be killed. IT IS
CRITICAL THAT YOU UNDERSTAND HOW TO OPERATE THE
QUICK RELEASE LEVERS AND THAT YOU CHECK THE
SECURITY OF ALL QUICK RELEASE LEVERS EVERY TIME YOU
RIDE THE BIKE.
Front Wheel
Folding
Steering
Column
Non-Folding
Steering
Column
Bike Owner's Manual
34
CLOSE
Adjusting the Quick Release Mechanism
The amount of clamping force is controlled by the
tension adjusting nut.
LOOSE
N
To increase clamping force, turn the tension nut
clockwise while holding cam lever fixed with the
other hand.
To decrease clamping force, turn the tension nut
counter-clockwise while holding cam lever fixed with
the other hand.
A QUARTER TURN OF THE TENSION ADJUSTING NUT
CAN MEAN THE DIFFERENCE BETWEEN A SAFE
CLAMPING FORCE AND AN UNSAFE CLAMPING
FORCE.
TIGHT
EN
OPEN
TENSION NUT
CAM LEVER
To check the clamping force, attempt to close the
quick release lever. If you can close the quick release
lever completely without using the fork for leverage,
and the lever closes without leaving an impression in
your hand, then the quick release system does not
have enough clamping force. If while using one hand
on the fork for leverage you cannot completely close
the lever with the other hand, then the quick release
system has too much clamping force.
If there is too little clamping force, tighten the nut
one-quarter turn and try clamping again. Repeat this
until closing the lever requires grabbing the fork and
leaves a mark in your hand. If there is too much
clamping force, loosen the nut one-quarter turn and
try clamping again. Repeat this until you can close
the lever by grabbing the fork or steering column and
doing so leaves a clear mark in your hand.
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35
B. Brakes
As with most vehicles, properly functioning brakes are critical for the safety
of the ElliptiGO bike rider and the people around him. Worn brakes,
improper brake alignment, improper brake lever location or distance, and
improperly adjusted brakes can impede the bike’s stopping power and
drastically increase the likelihood of a collision with another vehicle or
stationary object. Similarly, improper brake actuation can cause one or
both of the wheels to lock up and the rider to lose control of the bike,
making it likely that the rider will fall and sustain serious injuries or be killed.
Therefore, it is essential that the rider understands how to properly apply
the brakes, and what constitutes proper brake alignment and adjustment.
The brakes on the ElliptiGO bike are the primary means for controlling the
speed of the bike, including bringing it to a stop. The ElliptiGO bike comes
equipped with front and rear rim brakes actuated by hand levers attached
to the handlebars. One lever actuates the front brake and the other lever
actuates the rear brake.
Each brake has a quick release mechanism that enables the respective
wheel to be removed without deflating the tire. This mechanism includes a
metal “elbow” and pivoting elbow cage. When the brake quick release is in
the closed position, the elbow is constrained by the end of the elbow cage
and the brakes can be operated properly. When the brake quick release is
in the open position, the elbow is detached from the elbow cage, and the
brakes cannot be operated. The picture below illustrates the brake quick
release being unlatched.
elbow
cage
WARNING! Always check to ensure that the brake quick release
system is properly closed before operating the ElliptiGO bike. If the brake
quick release is not in the closed position, the brake will be inoperable.
Inoperable brakes drastically reduce the stopping power of the ElliptiGO
bike, increasing the likelihood that the rider will collide with another
object and suffer a serious injury or death.
The correct way to apply the brakes under normal stopping conditions is to
gently actuate both levers, having the rear brake engage the rear rim first
and then slowly applying the front brake until it engages the front rim, then
applying force to lever simultaneously to bring the ElliptiGO bike to a
smooth, controlled stop.
However, there is more to it than this, especially in emergency braking
situations. Braking force is at its peak just before a wheel “locks up” and
starts to skid. Once a wheel locks up, the braking force is greatly reduced
and, more importantly, the bike becomes extremely difficult to control. The
important skill to learn to optimize braking effectiveness is how to get to the
maximum braking force quickly but without locking up a wheel. This is best
done by smoothly but efficiently increasing the braking force until maximum
braking force is reached, as opposed to pulling the brakes to the point of
maximum braking force immediately, which will likely result in overshooting
on one or both brakes, causing tire lock up and skidding.
WARNING! Always apply the brakes in a smooth controlled manner.
Start braking with the rear brake first, but always use both brakes to
control speed. Applying the brakes too quickly or with too much force can
result in a wheel “locking up” and the rider losing control and suffering a
fall.
To complicate matters, as you slow down, inertia will cause your body
weight to move forward. The quicker you slow down, the quicker your body
weight will shift. This effect makes avoiding rear wheel lock up even more
challenging because one of the variables that determine when a wheel will
lock up is the amount of weight supported by that wheel. The lighter the
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36
weight, the less force required to lock up the wheel. As a result, proper
braking requires an adjustment for this shift in body weight as well as an
active effort on the part of the rider to minimize this effect by consciously
shifting his weight rearward during braking. However, usually to
accommodate for this shift in body weight, the rider should apply more
braking force to the front wheel and less to the rear wheel as the overall
rate of deceleration increases and the rider’s weight is disproportionately
borne by the front wheel. This weight distribution inequality becomes even
more pronounced when braking downhill. The declined slope encourages a
greater shift in weight towards the front wheel during deceleration,
increasing the likelihood of a rear wheel lock up and requiring more braking
force to be placed on the front wheel during an emergency stop.
make sure your brakes and brake pads are in good working order and that
your pads are not worn out. If any part of the pad has been worn away to
the indicator groove, then they need to be replaced. Also, if during an
inspection a professional bicycle mechanic or ElliptiGO technician indicates
that you need new pads, have them replaced. Have your professional
bicycle mechanic select an appropriate replacement pad, install it for you,
and adjust the brakes so they function properly again.
Also, as discussed above, wet road conditions greatly reduce the stopping
ability of the bike. The rim brakes on your bike rely on friction between the
brake pad and the rim to retard rotation of the wheel. A wet rim will reduce
the amount of friction that can be generated, especially at the initial stages
of braking. Similarly, a wet road surface reduces the amount of traction for
the tires, allowing the wheels to lock up more easily. These are two of the
primary reasons why we discourage riding during wet conditions. If you
must ride when the roads are wet, then the best way to adjust for this loss
in stopping power is to travel more slowly, pay more attention to potential
hazards around you, and to begin braking much earlier than you otherwise
would.
The best way to become effective at braking, especially emergency braking,
is to practice. Seek out a safe, controlled environment with a well
maintained, dry, level paved surface and practice braking for 30 minutes.
This small investment of time can result in much improved braking skills,
which could mean the difference between life and death on the road. In
addition, always inspect your brakes and rims to make sure that they are
clean and dry. Dirt or other debris on the surface of your rims or brakes can
also reduce your stopping power and should be removed prior to riding.
Finally, brakes wear out by design. Regular use of your ElliptiGO bike will
require regular replacement of brake pads. Every time you inspect the bike,
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37
C. Wheels, Tires and Tubes
Your ElliptiGO bike comes equipped with a 20” spoked wheelset, highpressure clincher-style tires and presta-valve tubes. These comprise the
system that actually connects the bike to the ground, so it is important that
you understand how they function and how to take care of them.
1. Wheels
Your front wheel consists of a clincher-style aluminum rim, 32 spokes, a hub
and a quick release clamping system. Your rear wheel consists of a clincherstyle aluminum rim, 32 spokes, an internally geared hub, a left and a right
locking washer and two nuts. As discussed above, there are several critical
aspects about your wheels that you need to be aware of.
a. True
To perform safely on the road, your front wheel must be “true.” A wheel
is true when all of the spokes are aligned such that there is no side to side
wobble when the wheel is rotated about the hub. Truing a wheel requires
special tools and skills and should always be done by a trained bicycle
mechanic.
WARNING! A wheel that is not true can present a very dangerous
situation because it interferes with the proper functioning of the brakes.
It requires skill and proper tools to correctly true a wheel. As a result,
we strongly recommend taking the ElliptiGO bike to a professional
bicycle mechanic to have your wheel trued prior to riding. Riding on a
wheel that is not true could cause you to lose control and suffer a fall.
the tire to come loose and the rider to suffer serious injuries or death
from a resulting fall.
c. Spokes
Each spoke plays a critical role in providing wheel strength, performance
and alignment. Loose spokes and over-tightened spokes can both present
dangers to the rider. Ensuring that your spokes are in proper tension
requires special tools and skills and should always be done by a trained
bicycle mechanic.
d. Quick release clamping system
As discussed above, your front wheel is held onto the front fork by the use
of a quick release clamping system. An improperly attached front wheel
can result in catastrophic injury to the rider. To ensure your front wheel is
properly attached to the front fork, follow the steps below and review the
information in Section III 1. A. Quick Release Clamping Systems above.
WARNING! An improperly adjusted quick release lever can cause
the front wheel to become loose or detach from the fork. A front wheel
detaching during operation would be catastrophic, causing the rider to
lose control of the ElliptiGO bike and suffer a serious injury or be killed.
IT IS CRITICAL THAT YOU UNDERSTAND HOW TO OPERATE THE QUICK
RELEASE LEVERS AND THAT YOU CHECK THE SECURITY OF THE FRONT
WHEEL QUICK RELEASE SYSTEM EVERY TIME YOU RIDE THE BIKE.
b. Rim surface
In order to ensure proper braking, the rim surface must be clean and dry.
It should also have no visible signs of wear and be free from any cracks,
ruts or chips.
WARNING! Never ride on a cracked rim. Not only does a cracked
rim reduce stopping power, but it will eventually break, likely causing
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38
Front Wheel Removal
To remove the front wheel, follow these steps:
1. Place the bike on the kickstand.
2. Pull the brake calipers into the rim with one
hand while releasing the brake cable with the
other.
3. Open the quick release lever on the front
wheel. Loosen the tension nut with one hand
while holding the quick release lever fixed
with the other hand. (Refer to Section III. 1.
A. for more information on the operation of
the quick release clamping system).
4. Remove the front wheel.
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39
Front Wheel Installation
To install the front wheel follow these steps:
1.
Place the bike on the kickstand.
2.
Check rotational direction arrow on tire. Flip
wheel, so arrow will rotate clockwise when
riding.
3.
Open the quick release lever on front wheel.
4.
Insert wheel into fork drops. Press down on
head tube of bike to ensure wheel is properly
seated. If wheel is not wanting to seat, the
tension nut may need to be loosened to allow
for more clearance.
5.
Adjust the quick release clamping force. (Follow
the procedure outlined in Section III. 1. A.)
6.
Once the quick release has been adjusted, open
the lever. Now apply downward pressure to the
frame and fork with the wheel resting on the
ground, while at the same time closing the quick
release lever.
7.
Pull the brake calipers into the rim with one
hand while securing the brake cable with the
other.
8.
Rotate the wheel while looking and listening for
the brake pad rubbing. If rubbing is present,
open the quick release and re-seat the wheel. IF
BRAKE RUBBING PERSISTS DO NOT RIDE.
Consult a bicycle mechanic or contact ElliptiGO
Customer Service.
Bike Owner's Manual
40
e. Rear wheel attachment
Your rear wheel is secured by two nuts that engage locking washers in the
horizontal drop-outs built into the bike frame. These locking washers are
then engaged by a chain-tensioning screw. When the ElliptiGO bike is
operating, the drive train applies a significant amount of rearward force
through the chain to the rear wheel. The higher the force that is applied
to the drive train, the more force there is pulling the wheel to the rear. As
a result, it is imperative that these nuts be secured with enough force to
prevent the rear wheel from being pulled rearward during operation of
the bike. If the rear wheel moves even slightly during operation, the tire
can contact the brakes or frame and the chain can become loose. If the
chain comes off or the tires contact the brakes or frame, this could cause
the rider to lose control and suffer a fall.
WARNING! Always ensure that your rear wheel is on securely. If
the rear wheel becomes loose it can cause the chain to come off or the
tire to rub against the brakes or frame. This could cause the rider to lose
control and suffer a fall.
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41
Rear Wheel Removal
To remove the rear wheel, follow these steps:
1. Place the bike on the kickstand.
2. Pull the rear brake calipers into the rim with
one hand while releasing the brake cable with
the other.
3. Disconnect the shifter cable from the rear
hub.
a. Shift the shifter for the rear hub into
1st gear for the Shimano 8-speed
hub, 11th gear for the Shimano 11Speed, or into 3rd gear for the
Sturmey-Archer 3-speed hub.
b. Grab the cable housing and pull it
out of hub shifter bracket.
c. With one hand rotate the spring
loaded shifter pulley counterclockwise, while un-hooking the
shifter cable with the other.
4. Remove the left and right chain tensioner
assemblies using a 3mm Allen key.
5. Loosen both wheel nuts using a 15mm
wrench.
6. Slide the rear wheel backwards out of the
wheel brackets of the frame while removing
the chain from the hub sprocket.
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42
Rear Wheel Installation
To install the rear wheel follow these steps:
1. Place the bike on the kickstand.
2. Install rear wheel into the horizontal slots of the frame wheel brackets. Ensure
the following:
a. The toothed washer engages the slot as shown.
b. The cable bracket is oriented horizontally forward as shown.
c. The chain is around the sprocket as shown.
3. Loosely tighten the wheel nuts by hand. The nuts should be loose enough so that
the wheel can still slide in the wheel bracket when tensioning the chain.
4. Install the left and right chain tensioner assemblies. Torque to 2-3 Nm.
5. Loosen the chain tensioner lock nuts.
6. To tension the chain, turn the tensioner screws clockwise pushing the wheel
forward. Work back and forth from left to right to ensure the wheel stays
centered in the frame while tensioning the chain. The chain has the appropriate
amount of tension when it is tight without binding thru the entire revolution of
the crank arm.
7. Tighten the chain tensioner lock nuts while holding the chain tensioner screw
with a 5mm Allen key.
8. Tighten both wheel nuts using a 15mm wrench.
9. Reconnect the shifter cable to the rear hub.
a. Ensure that the shifter for the rear hub is in 1st gear for the Shimano 8-speed
hub, 11th gear for the Shimano 11-Speed, or into 3rd gear for the SturmeyArcher 3-speed hub.
b. With one hand rotate the spring loaded shifter pulley counter-clockwise, while
hooking the shifter cable into the groove on the pulley with the other.
c. Grab the cable housing and pull it forward and insert it into the hub shifter
bracket.
10. Pull the rear brake calipers into the rim with one hand while latching the brake
cable into the cage with the other.
11. Rotate the wheel while looking and listening for brake pad rubbing. If rubbing is
present, follow steps 5-9 to re-align the rear wheel. IF BRAKE RUBBING PERSISTS
DO NOT RIDE. Consult a bicycle mechanic or contact service@elliptigo.com.
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43
2. Tires
Your ElliptiGO bike comes equipped with high-pressure, unidirectional,
clincher-style tires. These tires have a finite lifespan that depends on,
among other things, rider weight, how well you maintain the tire pressure,
the kind of riding that you do and the surfaces upon which you ride. As a
result, there is no hard and fast rule regarding how long your tires will last.
It is important that you maintain the correct tire pressure in your tires. The
maximum pressure is listed on the sidewall of the tires. We recommend
riding at a tire pressure of 10-15 PSI under the max pressure listed on the
tire sidewall. Use a floor pump with an air pressure gauge to inflate the tire
to the correct pressure.
point during the rotation, the arrow should be pointing in the forward
direction of travel. If, when the arrow is at the top of the wheel, it is
pointing towards the rear of the bike, the wheel is on backwards. Follow
the instructions for detaching the wheel and reattaching it so that the arrow
is in the correct orientation.
When you are ready for a new set of tires, take your ElliptiGO bike to a
professional bike mechanic and have him replace your tires with the same
size of high pressure clincher tire.
WARNING! Always check your tire pressure before riding.
Underinflated or overinflated tires pose serious risks including loss of
traction, blowouts, and buckling while cornering. Any of these situations
could cause the rider to lose control and suffer a fall.
WARNING! Never inflate a tire beyond the maximum pressure – this
can cause the tire to explode off of the rim and injure you or a bystander.
Before you ride, do a thorough visual inspection of the front and rear tires.
Make sure there are no tears, cracks, or impregnated debris in the sidewall
or along the tire tread. Ensure that the tread is not worn out and that the
bead wire at the bottom of each sidewall is securely seated inside the rim.
Look for bulging along the sidewall or tire tread. If you see any tears, cracks,
bulging, or excessive wear, DO NOT RIDE THE BIKE. Instead, take your bike
to a shop to have a new tire installed.
WARNING! Always check both tires before riding. Damaged or
excessively worn tires increase the likelihood of experiencing a blowout,
unseating of a tire, or sustaining a flat during a ride. Any of these
situations could cause the rider to lose control and suffer a fall.
Finally, make sure that your tire is attached in the correct orientation. On
the sidewall, locate the unidirectional symbol consisting of an arrow and the
word “Drive.” When the wheel is rotated so that the arrow is at the highest
Bike Owner's Manual
44
3. Tubes
E. Gear Selection
Your ElliptiGO bike comes with high-pressure tubes with presta valves. The
presta valve includes a locking mechanism that must be unscrewed before
the tube can be inflated. To unlock the valve, turn the locking nut
counterclockwise several rotations until it reaches the end of the threads.
This is the position in which you can inflate the tube. Before inflating, press
down the nut and release it quickly. This helps prevent the valve from
sticking, which can prevent successful inflation. Once inflated, secure the
locking mechanism by turning the locking nut clockwise until it is seated
against the presta valve stem.
Your ElliptiGO bike comes equipped with a Shimano Alfine 8-speed or 11speed internally geared hub or a Sturmey-Archer 3-speed internally geared
hub and “trigger shifter” controls with gear selection indicator. When
configured properly, the gear selection indictor depicts the gear that the
hub is in at any given time. For the Shimano Alfine hubs, the gears are
numbered from 1 to 8 or 1 to 11, with 1 being the “lowest” gear and 8 or
11 being the “highest” gear. For the Sturmey-Archer hub, the gears are
numbered from 1 to 3, with 1 being the “lowest” gear and 3 being the
“highest” gear. The “lower” the gear, the less the amount of effort that is
required to rotate the drive train and the shorter the distance covered will
be for one complete rotation of the crank arms. Conversely, the “higher”
the gear, the more the amount of effort that is required to rotate the drive
train and the longer the distance covered will be for one complete rotation
of the crank arms. In short, shifting into a lower gear makes it easier to
pedal and shifting into a higher gear makes it harder to pedal, but will
enable you to go faster given the same rate of pedal rotation.
The rims on your bike are designed to only accept tubes with presta valves,
so whenever you purchase a spare tube, ensure that it has a presta valve.
Presta valves require presta-compatible pumps for inflation. If you are
unsure whether your pump is compatible with the presta valve system,
bring your pump to a local bike store and ask.
The Shimano trigger shifter system provides an effective means for
changing gears. The mechanism has two levers, a thick “thumb lever”
towards the rear of the system and a thinner “finger lever” towards the
front of the system. To shift the 8-speed hub into a higher gear, push the
thumb lever forward until it stops and then release it. To shift the 8-speed
hub into a lower gear, depress the finger lever until it stops and then
release it. The shifting process is the opposite for the 11-speed system.
You should be able to hear the mechanism working as you shift and you
can watch the gear selection indicator line move from gear to gear.
The Sturmey-Archer shifter system uses an upper and lower thumb lever.
To shift into a higher gear, push the upper lever forward until it stops and
then release it. To shift into a lower gear, push the lower lever forward
until it stops and then release it. Again, you should be able to hear the
mechanism working as you shift and you can watch the gear selection
indicator line move from gear to gear.
Bike Owner's Manual
45
WARNING! Always ensure that the lever has been completely
depressed before releasing. Failure to completely depress the lever can
result in a shifting failure that can change the pedaling experience
unexpectedly. This can cause the rider to lose control and suffer a fall.
It is important during your familiarization ride to understand the
pedaling experience in each gear and to get comfortable assessing which
gear is appropriate for the different speeds at which you will be traveling
during a ride.
WARNING! Always ensure you are in the correct gear before
resuming pedaling after coasting, especially during a descent. Pedaling in
too low a gear for the speed at which the bike is traveling can make the
ElliptiGO bike unstable, resulting in the rider losing control and suffering
a fall.
Unlike the derailleur shifting systems common on most multi-geared
bicycles, the internally geared hub does not require the rider to be
pedaling in order to shift. In fact, the system works best when you are
coasting, and too much force on the drive train can prevent the system
from shifting properly. The best technique for shifting is to institute a
slight pause into your pedaling stroke at the moment you engage the shift
lever and then wait to resume pedaling until you have heard the system
move to the new gear ratio.
Mounting Position
One
Two
Three
Four
Stride Length [in.]
16
19
22
25
To adjust the stride length, refer to the procedure outlined earlier in Section
II. 2. G. 1.
WARNING! Always ensure that the drive arm attachment bolts are
securely seated into the drive arm mounting position. Failure to secure
them could result in the drive arm detaching from the crank arm, causing
the rider to lose control of the ElliptiGO bike and suffer a fall resulting in
serious injury or death to the rider. Check to see that these bolts are
securely seated before every ride.
Before riding, ensure that the left and right drive arms are attached to the
same mounting position on their respective crank arms. Do not ride the
ElliptiGO bike with the drive arms mounted in unequal positions as this can
cause the rider to lose control and suffer a crash or fall.
F. Adjustable Crank Arms
Your ElliptiGO bike comes equipped with a custom set of crank arms with
four drive arm mounting positions. The purpose of these different
mounting positions is to enable the rider to select the appropriate stride
length for an ensuing ride. Each mounting position corresponds to a
specific stride length as follows:
Bike Owner's Manual
46
2. Servicing the ElliptiGO Bike
As with any piece of sophisticated equipment, the ElliptiGO bike requires
periodic servicing and maintenance in addition to consistent inspections. All
servicing beyond the routine maintenance steps discussed below should be
performed by a professional bicycle mechanic or ElliptiGO technician. To
discourage you from attempting to service the ElliptiGO bike on your own,
this manual does not provide any servicing procedures.
Your maintenance and servicing requirements will depend on a number of
factors, including your weight, the frequency, style and duration of your
rides, the climate where you ride, and the condition of the surfaces upon
which you ride. Regardless of how diligent you are with your inspections
and careful you are when riding, your ElliptiGO bike components fatigue
with each ride and eventually will wear out. Each component has a
different lifespan and tolerance for abuse and many can fail catastrophically
without warning if subjected to the stresses of riding after they have
performed for their useful life. Even a component that is covered by a
warranty can fail before the expiration of its warranty depending on how it
is affected by the factors listed above. Consequently, it is your responsibility
to spot the signs of fatigue that can indicate when a component is reaching
the end of its useful life and to have that component replaced by a
professional bicycle mechanic.
WARNING! As with all mechanical components, the bicycle is
subjected to wear and high stresses. Different materials and components
may react to wear or stress fatigue in different ways. If the design life of a
component has been exceeded, it may suddenly fail, possibly causing
injuries to the rider. Any form of crack, scratches or change of coloring in
highly stressed areas indicate that the life of the component has been
reached and it should be replaced.
The ElliptiGO bike has been designed to have all of the components work in
concert to provide a safe and enjoyable experience to the rider. As a result,
when you replace a safety-critical component, always use a genuine
replacement part. If you replace an original component with a different
component, the modification can ripple through the entire system and
potentially put additional stress on other components. This additional
stress could cause the new component or the existing components to wear
out more quickly or, depending on the nature of the new component, could
result in a catastrophic failure of a component during normal use.
While servicing of the ElliptiGO bike should be done by a professional
bicycle mechanic, you should perform the following routine maintenance
and inspections before and after every ride.
A. Routine Maintenance and Inspections
1. Before every ride:
a. Execute the Pre-Ride Safety Checklist. This is the first step to
ensuring your ElliptiGO bike is in good working order and it is your
best line of defense against an injury caused by a worn out or
improperly operating component.
b. Wipe down the guide tracks with a soft, dry cloth.
c. Inspect the tracks and load wheels for debris that remained after
the wipe down. Remove this debris with your fingernail.
2. After every ride:
a. Wipe the bike down, inspecting it for damage and loose cables or
components. Pay particular attention to the rims and brakes,
examining the rims for any cracking or bowing and the brakes for
proper adjustment, alignment, and sufficient brake pad depth.
b. Take time to thoroughly inspect the drive arms to make sure there is
no visible damage to them.
c. Test the headset and steering column to make sure they are
tightened properly. With the front wheel held by the front brake,
push forward on the bike so that the rear wheel lifts off the ground,
then drop the wheel back down, feeling for movement through the
steering column and headset. If there is movement, check the
tightness of the steering column quick release systems. If they are
appropriately tight, then the headset may be loose. Take the
ElliptiGO bike to a professional bike mechanic to have him examine
the headset.
Bike Owner's Manual
47
d. Do a thorough inspection of the spokes on both wheels. They
should all feel equally tight. If any one feels looser than the others,
take the ElliptiGO bike to a professional bicycle mechanic to have
the spoke tightened and wheel trued.
e. Wipe down the guide tracks with a soft, dry cloth and inspect the
tracks and wheels for debris.
f. If you encountered any moisture during the ride, such as puddles,
rain, or wet roads, ensure that the bike is completely dry before you
put it away and lubricate the chain with oil.
If during your pre- or post-ride inspections you see any frayed, scratched,
torn, damaged or discolored component, cable, housing, or part, take your
ElliptiGO bike to a professional bicycle mechanic to have it inspected and
the part replaced.
WARNING! Always have a professional bicycle mechanic service
your ElliptiGO bike. Failure to properly service the bike can result in the
improper functioning of the bike or its components during a ride, causing
the rider to suffer a fall. Improper servicing can also result in damage to
the ElliptiGO bike and could void your warranty.
3. What Happens if I Damage the ElliptiGO bike
If you damage your ElliptiGO bike by colliding with another object or
sustaining a fall, first ensure that you do not require medical attention. If
you do, get medical help immediately. Don’t worry about the bike, we’ll
make more of those – we can’t make another one of you.
Even if you are unhurt, DO NOT RESUME RIDING THE ElliptiGO bike.
Instead, take it to a professional bike mechanic or bring it to the ElliptiGO
Retail and Service Center at 722 Genevieve Ave., Suite O in Solana Beach,
California. Only after a professional has thoroughly checked out the entire
system, including test riding it, should you resume riding the bike.
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48
APPENDIX A: INTENDED USE
The ElliptiGO bike is intended to be used on paved surfaces by adults
weighing less than 250 pounds for the purpose of enjoying outdoor
exercise.
Any use of the ElliptiGO bike in any other manner falls outside of the
intended use.
There are four key elements to the intended use statement above.
1. For use on Paved Surfaces
The ElliptiGO bike has been optimized for riding on paved surfaces and
there are certain aspects of the system that pose a risk to the rider if the
bike is ridden “off-road” or on unpaved surfaces (including gravel, sand, or
dirt). For example, the ElliptiGO bike’s tires are not designed to be taken
onto surfaces other than paved roads and will have degraded stopping and
maneuvering abilities in those conditions. Similarly, the internal guide track
system must be kept free from debris to function properly. Riding on
unpaved roads drastically increases the likelihood of getting debris into the
track system that at worst can cause the rider to lose control and suffer a
fall, and at best will only damage the track system. As a result, riding on
unpaved roads falls outside the intended use of the ElliptiGO bike and could
void your warranty.
2. For use by Adults
The ElliptiGO bike is designed to be used exclusively by adults. IT DOES NOT
MEET THE SAFETY STANDARDS REQUIRED FOR USE BY CHILDREN AND
THEREFORE IT SHOULD NOT BE RIDDEN BY CHILDREN AT ANY TIME.
Children are naturally curious about many things that can seriously injure
them and the ElliptiGO bike is likely to be one. As with these other hazards,
(boiling water, sharp knives, chemicals, etc.) you are responsible to teach
your children not to use the ElliptiGO bike and to take the necessary steps
to prevent them from doing so. If you purchased the ElliptiGO bike for your
minor child, please contact ElliptiGO Inc. for a full refund immediately.
Because the ElliptiGO is designed for adults, it does not have many of the
safety features necessary for safe use by children. As a result, FAILURE TO
FOLLOW THIS WARNING COULD RESULT IN SERIOUS INJURY OR DEATH TO
YOUR CHILD.
3. 290 Pound Total Weight Limit (40 pounds from the stock ElliptiGO bike,
250 pounds from rider and all accessories)
By limiting the gross vehicular weight of the ElliptiGO bike, rider and
accessories to less than 290 pounds combined, we have been able to create
an affordable exercise device that delivers a high-performance fitness
experience. This weight limit was relied upon for every aspect of the design,
from the components we selected, to the frame materials and
configuration, to the thickness of the drive arms and steering column.
Riders weighing more than 250 pounds fully-laden can subject the ElliptiGO
bike to loads that exceed those to which we have tested the ElliptiGO bike,
and this could result in catastrophic failure of key components during
regular riding. In addition, even if the ElliptiGO bike does not appear to be
damaged by a rider who weighs more than 250 pounds, the fatigue and
stress caused by such a rider will greatly diminish the lifespan of many of
the ElliptiGO bike’s components. As a result, allowing your ElliptiGO bike to
be ridden by someone who exceeds 250 pounds is very dangerous, could
result in a catastrophic failure of one or more components causing the rider,
or a subsequent rider, to suffer a fall and voids your warranty.
4. For the Purpose of Exercise
The purpose of the ElliptiGO bike is to deliver enjoyable outdoor exercise by
enabling a low-impact running-like exercise experience. It is not to be used
for trick riding and should never be used for stunts, jumps, wheelies, or
other abusive maneuvers. These will dramatically reduce its service life and
could cause a catastrophic failure of one or more components of the
ElliptiGO bike, causing the rider to suffer significant injuries or death from a
resulting fall.
ALERT! Jumping off obstacles, including curbs, can significantly damage
the ElliptiGO bike and void your warranty.
WARNING! Using the ElliptiGO bike for stunts, jumps, wheelies or
other extreme maneuvers can cause a catastrophic failure of one or more
components, and/or result in significant injury or death to the rider. DO
NOT ENGAGE IN THESE OR OTHER ABUSIVE ACTIVITIES.
Bike Owner's Manual
49
APPENDIX B: HOW LONG WILL MY ELLIPTIGO BIKE LAST?
The short answer is: we don’t know exactly how long your ElliptiGO bike will
last, but we do know that it will not last forever.
As discussed above, the lifespan of any given component on your ElliptiGO
bike varies with a range of factors, including rider weight, frequency of
riding, duration of rides, riding surface, intensity of riding, style of riding,
climactic conditions when riding and in storage, and diligence with
maintenance and servicing.
Because it is impossible to predict exactly how long any given component
will remain serviceable, it is important for you to be able to spot the signs of
component aging so you can prevent a catastrophic failure from a
component that is under stress after its useful service life. What is equally
important for you to know if that some components can show no signs of
stress or damage before giving out, so it is critical to have a professional
bicycle mechanic inspect your ElliptiGO bike periodically to ensure
everything is in good working order.
We recommend having your ElliptiGO bike inspected by a professional after
every 50 hours of riding if you are an average weight rider (175 pounds)
using the ElliptiGO bike for exercise on well-maintained paved roads and
average around 12-15 mph when riding. That’s about every 10 weeks if you
ride an hour a day, five days a week. If you are a heavier rider, frequently
engage in significant climbing or high-speed descending, or ride on poorly
maintained roads, you should have the ElliptiGO bike checked more
frequently. Again, you should inspect the bike before and after every ride,
the 50 hour rule of thumb is for periodic inspections by professional bike
mechanics.
These professional inspections can be critical for identifying failing parts
early so you can avoid the extreme hazards that accompany a catastrophic
failure of a component during use. A professional bicycle mechanic will be
very familiar with the operation of almost all of the components on your
ElliptiGO bike and be able to spot damage or accelerated aging more easily
than someone who is not a trained bicycle mechanic. This is why they can
identify problems early-on and then advise you regarding the best way to
handle them.
At the end of the day, like most things in life, your safety and experience
with the ElliptiGO bike are in your hands. When used properly, the ElliptiGO
bike will provide you with many years of enjoyable outdoor low-impact
exercise. If you pay attention to the bike and its components, keep them
clean and in good working condition, inspect them before and after each
ride, and have your bike inspected frequently by a professional mechanic,
you should be able to derive the full value from the system. If you neglect
to maintain the bike, rarely inspect the components, fail to keep the bike
clean and the drive train lubricated, or pay no attention to signs of damage
or excessive wear, you will likely experience problems with the bike that
could lead to a catastrophic event happening while riding.
ElliptiGO Bikes with Composite Drive Arms
As discussed above, we have designed the ElliptiGO bike to provide a highperformance exercise experience. There are many considerations that go
into creating such a design, including safety, weight, stiffness, ride comfort,
and aesthetics. We chose to construct the drive arms from a composite
material called “carbon fiber” because of the superior stiffness to weight
ratio this material delivers as compared to metals such as steel, aluminum,
and titanium. However, there are some significant differences you should
be aware of regarding how composites like carbon fiber behave as
compared to metals.
The biggest difference between the behavior of carbon fiber and common
metals during periods of extreme stress is that metals tend to bend or
deform well before they break, often providing a warning sign that a metal
part has been overly fatigued. Carbon fiber parts, on the other hand,
neither bend nor deform prior to breaking. When overloaded beyond their
capacity, they usually just snap in a single catastrophic failure. This is
important for you to understand because the drive arms are the things you
are standing on when you ride the ElliptiGO bike and if one of them breaks,
you will almost certainly suffer a fall and be seriously injured or killed.
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These drive arms have been designed to withstand the fatigue associated
with their intended use by a rider who weighs less than 250 pounds fullyladen. If you misuse the ElliptiGO bike, collide with another object, or are
involved in a crash, you can damage the drive arms to the point of breaking
them. Although breaking your drive arms is bad, damaging them without
breaking them could be even worse because a damaged drive arm can
catastrophically fail during regular use without warning. Consequently, you
must be on the lookout for signs that your drive arms are damaged so you
can replace them and avoid serious injury or death from a drive arm failure
during normal use.
Damaged carbon fiber can be identified by observing visual signs of cracking
or delamination, hearing creaking or other noises when the carbon fiber
flexes, or feeling a lack of stiffness in the part.
Cracks
Cracks can come in any size, but regardless of how small a crack is, you
should not ride an ElliptiGO bike with a crack in the drive arm. Once a crack
has formed it will continue to grow and splinter over time and use,
eventually resulting in a catastrophic failure of the part. Cracks can be
found during a thorough visual inspection of the drive arms. Pay particular
attention to the sections of drive arm immediately in front of and behind
the foot platforms, as these are the areas under the greatest amount of
stress during operation. Again, never ride on a drive arm that has a crack,
regardless of the size. Instead, contact service@elliptigo.com for a
replacement drive arm.
Delamination
Your carbon fiber drive arm is comprised of several thin layers of carbon
fibers bonded together by epoxy. Delamination describes the condition
where the carbon fiber layers separate from each other. Delamination can
have a number of causes, many of which do not require abusing the part.
Regardless of why the delamination occurred in the first place, the result is
that it can greatly reduce the strength of the part and put the rider at risk of
an unexpected catastrophic failure that can result in serious injury or death.
Consequently, you should never ride on a drive arm or other component
that shows signs of delamination. Instead, contact service@elliptigo.com
for a replacement drive arm, or your component dealer for a replacement
component.
There are several different visual indicators that can be signs of
delamination. The most common sign of delamination is a cloudy
discolored area forming on the surface of the part. Undamaged carbon
fiber should appear glossy black or gray. Examine your new drive arms to
get a good picture of what undamaged carbon fiber looks like. If an area on
your drive arm begins to look cloudy, this is a sign of delamination.
The second most common visual sign of delamination is slight deformations
in the part itself. When you receive your new ElliptiGO bike, become
familiar with the smooth lines of the drive arms. During your regular
inspections, pay attention to these lines to see if there has been any change
to them, especially a single bulge, bump or depression in the part. If you
find something unusual this could be a sign of delamination. Before riding,
take the ElliptiGO bike to a professional bicycle mechanic or ElliptiGO
technician for inspection. When in doubt, contact service@elliptigo.com for
a replacement drive arm.
In addition to visual signs, there are audible indicators of delamination.
When riding listen for any creaking or popping sounds coming from the
drive arms. Your drive arms should be quiet. If a drive arm is creaking
under load, that is a strong indicator that it is damaged and could fail
catastrophically during normal operation. Even if you can’t see any signs of
delamination or cracking, a creaking drive arm must be replaced. Do not
ride the ElliptiGO bike; instead, immediately contact service@elliptigo.com
for a replacement drive arm.
Finally, when inspecting your drive arms, use your fingernail to strike the
carbon fiber at regular intervals and listen to the sound that is generated. It
should be a nice, sharp sound every time you strike the surface. If one area
returns a different sound, especially one that is muted, this is an indicator
that delamination is occurring inside the part. Upon discovering this, you
should take your ElliptiGO bike to a professional bicycle mechanic or
ElliptiGO technician for further evaluation.
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APPENDIX C: TORQUE REQUIREMENTS FOR SCREWS AND FASTENERS
Torque Requirements
Item
Fastener Location / Description
Fastener Size
Tool Required
Fastener
Qty
Torque
Spec
(N-m)
1
Stem to Handlebars
M5x0.8
4mm allen
4
4-5
2
Stem to Steering Extender
M6x1.0
5mm allen
2
10
3
Extender Star Nut
M6x1.0
5mm allen
1
8
4
Steering Column Base to Fork Steering Tube
M6x1.0
5mm allen
2
8
5
Kickstand to Bracket
M6x1.0
5mm allen
2
8
6
Rear Wheel Axle Nuts to Dropouts
3/8"
15mm wrench
2
30
7
Bottom Bracket to Frame
1.37"-24
BB Tool
2
50-70
8
Drive Arm Axle to RH Crank Arm
9/16"-20 RH
6mm allen
1
34
9
Drive Arm Axle to LH Crank Arm
9/16"-20 LH
6mm allen
1
34
10
Drive Arm Foot Basket to Drive Arm Body (Aluminum Drive Arms only)
M6x1.0
4mm allen
16
8
11
RH/LH Crank to Bottom Bracket
M15x1
8mm allen
2
47-54
12
Chain ring/Chain guard to RH Crank
M8x0.75
6mm allen
5
8-10
13
Track Inserts to Frame
M3x.5
2.5mm allen
8
0.8-1.0
14
Chain Tensioner to Dropout
M4x.7
3 mm allen
4
2-3
15
Chain Tensioner Bolt
M6x1.0
5mm allen
2
5-7
16
Rear Brakes to Frame
M6x1.0
5mm allen
2
5-7
17
Front Brakes to Fork
M6x1.0
5mm allen
2
5-7
18
Brake Pads to Brake Arms
M6x1.0
5mm allen
4
6-8
19
Brake Cable Anchor Bolt to Brake Arms
M6x1.0
5mm allen
2
6-8
20
Shifter Cable Inner Cable Fixing Bolt
-
wrenches
1
3
21
Gear Shifter to Handlebars
M6x1.0
5mm allen
1
5-7
22
Brake Levers to Handlebars
M5x0.8
4mm allen
2
4-5
23
Ergon GC3 Integral bar-end Grips to Handlebars (On Certain Models Only)
M6x1.0
5mm allen
2
8
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APPENDIX D: SATISFACTION GUARANTEE AND LIMITED WARRANTY
Satisfaction Guarantee
 Failure to perform routine maintenance
We guarantee that you will love your ElliptiGO bike. If you purchased your
ElliptiGO directly from ElliptiGO you can return it for any reason within 30
days of purchase for a full refund, less return shipping charges, if any. Just
contact us at service@elliptigo.com to arrange the return. If you purchased
from an authorized dealer, that dealer’s Return Policy will apply instead.
 The use of parts other than the original parts or replacement parts
purchased from ElliptiGO
Limited Warranty
Voiding Your Warranty
We also guarantee that your ElliptiGO bike will be free from manufacturing
defects, including both workmanship and materials, as stated below:
You void your warranty by:



Five years: Frame
Two years: Fork, Drive Arms, Crank Arms, and Steering Column
One year: All Other Components, Paint and Decals
This is the only warranty for your ElliptiGO bike and it is limited to the initial
purchaser (it expires upon resale or transfer of the bike to another party).
During the term of this warranty, if you experience a defect in your ElliptiGO
bike, we will either repair or replace your bike free of charge, other than
return shipping charges, if any. We will decide whether a repair or
replacement is appropriate under the circumstances. There are no other
entitlements under this warranty beyond reparation or replacement of your
ElliptiGO bike as a result of a manufacturing defect.
Limits to Coverage
This warranty does not cover damage to your ElliptiGO bike resulting from:
 Normal wear and tear
 Improper use (see your Owner’s Manual for a detailed discussion of
proper and improper use of the ElliptiGO bike)
 Improper assembly of a component or the ElliptiGO bike itself performed
by someone other than an authorized representative of ElliptiGO
 Collisions, crashes, or physical abuse to the ElliptiGO bike
 Neglect or use of the ElliptiGO bike when in a state of disrepair

Misusing the ElliptiGO bike (see your Owner’s Manual for a detailed
discussion of proper and improper use of the ElliptiGO bike)

Exceeding the rider weight limit of 250 pounds

Making any modification to the ElliptiGO bike frame

Making any modification to the ElliptiGO bike components
Claims
To make a claim through this warranty, please contact
service@elliptigo.com.
Subject to the laws of the governing jurisdiction, ElliptiGO shall not be
responsible for any incidental or consequential damages arising from this
offer of warranty or that result directly or indirectly from the use of the
ElliptiGO bike. Your rights under this warranty are limited to the reparation
or replacement of your ElliptiGO bike, and the decision to repair or replace
your ElliptiGO bike resides solely with ElliptiGO. This warranty affords you
certain rights that vary by jurisdiction. Any limitations expressed in this
warranty do not affect your statutory rights under the law of the relevant
jurisdiction. If a court of competent jurisdiction determines that one or
more specific provisions contained in this limited warranty cannot be
applied, the inapplicability of that provision shall not affect the
enforceability of any other provision contained herein and all other
provisions shall remain in full effect for the term of the warranty.
 Improper servicing of a part by someone not authorized by ElliptiGO
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