Epson Stylus Pro GS6000 Instruction manual

Epson Stylus Pro GS6000
®
SETUP AND USE GUIDE
All rights reserved. No part of this publication may be reproduce d, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of Seiko Epson Corporation. The information contained herein is designed only for use with
these Epson printers. Epson is not responsible for any use of this information as applied to other printers.
Trademarks
Epson, Epson Stylus, and MicroWeave are registered trademarks and Epson Exceed Your Vision is a registered
logomark of Seiko Epson Corporation.
Epson UltraChrome is a trademark and Epson Preferred is a service mark of Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of
their respective owners. Epson disclaims any and all rights in those marks.
This information is subject to change without notice.
The ENERGY STAR emblem does not represent EPA endorsement of any product or service.
Legal Notices
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of
this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to
strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or
any consumable products other than those designated as Original Epson Products or Epson Approved Products by
Seiko Epson Corporation.
© 2008 Epson America, Inc. 7/08
CPD-25838
FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause
harmful interference, in which case the user will be required to correct the interference at his own expense.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC
Certification of this device and may cause interference levels which exceed the limits established by the FCC for
this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this
device. If this equipment has more than one interface connector, do not leave cables connected to unused
interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to
operate the equipment.
For Canadian Users
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
WARNING
This is a Class A product. In a domestic environment this product may cause radio interference, in which case the
user may be required to take adequate measures.
5
Contents
Introduction
Warnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Options and Supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Where To Get Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Windows System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Setting Up the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Using the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Handling Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Handling Waste Ink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
1 Setting Up the Printer
Unpacking and Assembling the Pro GS6000 . . . . . . . . . . . . . . . . . . . . . .
Unpacking and Assembling the Stand . . . . . . . . . . . . . . . . . . . . . . . .
Installing the Printer on the Stand. . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing the Auto Take-Up Reel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing the Printer Packing Materials . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting the Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing Ink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing Your Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting to Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Updating Your Printer Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Checking the Current Firmware Version. . . . . . . . . . . . . . . . . . . . . .
Downloading the Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Updating the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring the Printer for Your Network. . . . . . . . . . . . . . . . . . . . . . . .
17
18
21
24
27
31
33
37
37
38
38
38
38
39
2 Handling Media and Printouts
Selecting Media for Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Loading Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Placing the Roll on the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Attaching the Media to the Auto Take-Up Reel . . . . . . . . . . . . . . . . 49
Checking the Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Adjusting the Print Head Height . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
5
6 | Contents
Setting Up Paper Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Creating Paper Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing a List of Your Paper Configurations. . . . . . . . . . . . . . . . . . .
Printing Using a Paper Configuration . . . . . . . . . . . . . . . . . . . . . . . .
Pre-Printing Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adjusting the Paper Feeding Position. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cutting Off Prints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing Prints From the Auto Take-Up Reel . . . . . . . . . . . . . . . . . . . .
Replacing Roll Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
56
56
57
57
58
59
61
62
64
66
3 Maintaining the Printer
Checking the Ink Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Checking the Printer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing Status Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Viewing Status Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Checking the Print Head Nozzles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Disposing of Waste Ink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the Cleaning Wiper, Capping Assemblies, and
Print Head Casings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing the Flushing Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Washing the Ink System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
70
70
71
71
73
74
75
78
79
84
86
4 Cleaning, Storing, and Transporting the
Printer
Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Storing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Moving or Transporting the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Moving the Printer on the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Preparing the Printer for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . .
6
89
91
91
92
93
Contents | 7
5 Solving Problems
Diagnosing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Checking Error Messages and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Solving Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Improving Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Solving Media Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Clearing Media Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
A Printer Parts and Controls Summary
Printer Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Control Panel Buttons and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
LCD Display Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Menu Setting Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Paper Setup Option Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Using Maintenance Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
B Specifications
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Dimensions and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Printer Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Safety Approvals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Index
7
8 | Contents
8
9
Introduction
This Setup and Use Guide provides important information on setting up and
using your printer, loading media, adjusting print quality, replacing ink
cartridges, and maintaining the ink system. It also tells you how to clean and
transport your printer, provides troubleshooting tips in case you have a
problem, and lists your printer specifications.
For additional information, see the following:
•
The Quick Reference Guide provides a handy summary of procedures for
daily use and printer maintenance—loading media, replacing ink
cartridges, cleaning and maintaining the printer and ink system, and
keeping track of media types. Attach it to your printer for easy reference.
•
The Setup and Use Guide is available for on-screen viewing on the
printer software DVD and covers the same subjects as this book.
Warnings, Cautions, Notes, and Tips
Please follow these guidelines as you use this book:
WARNINGS
Cautions
must be followed carefully to avoid bodily injury.
must be observed to avoid damage to your equipment.
Notes contain
Tips
important information about your printer.
contain additional hints on how to get the most out of your printer.
9
10 | Introduction
Tip: Check the Epson Pro
Imaging website at
www.proimaging.epson.
com for accessories and
options that are currently
available.
Options and Supplies
Your Epson Stylus® Pro GS6000 offers these optional upgrades:
Optional upgrades
Option
Part number
SM
Additional One-year Epson Preferred Plus Service
EPPGS6KB1
Additional Two-year Epson Preferred Plus Service
EPPGS6KB2
In addition, you can order these supplies:
Consumables and user-replaceable parts
Part
Part number
Ink Cartridges
See page 75 for a
complete list.
Additional Printer Maintenance Kit (one-year supply);
see page 78
C12C890611
Additional Cleaning Cartridges (8 cartridges); see page 86
T623900
Print Head Cleaning Kit (used for periodic cleaning);
see page 79)
C12C890621
Additional Waste Ink Bottle
CBOTTLE
Additional 64-inch Wide Media Take-up Core
C64CORE
We recommend you purchase a set of the Additional Cleaning Cartridges so
you have them handy if you need them.
You can purchase optional equipment and genuine Epson ink and media
from an Epson Professional Imaging Authorized Reseller. To find the
nearest reseller, visit www.proimaging.epson.com (U.S. sales), www.epson.ca
(Canadian sales), or call 800-GO-EPSON (800-463-7766). Or you can
purchase online at www.proimaging.epson.com (U.S. sales) or
www.epson.ca (Canadian sales).
10
Introduction | 11
Where To Get Help
Tip: If you experience
difficulty with the
toll-free line or your
Unit ID number, call
(562) 276-1305.
Epson provides technical support and information on the installation,
configuration, and operation of professional printing products through the
Epson Preferred Limited Warranty Plan. Dial (888) 377-6611, 6 AM to
6 PM, Pacific Time, Monday through Friday. Days and hours of support are
subject to change without notice.
Before you call, make sure you have your Unit ID number, which is
included with the Epson Preferred Limited Warranty Plan information that
came with your printer. You’ll also need your printer serial number and
proof of purchase.
Visit Epson’s support website at epson.com/support (U.S.) or
epson.ca/support (Canada) and select your product for solutions to
common problems. You can download drivers, firmware, and
documentation, get FAQs and troubleshooting advice, or e-mail Epson with
your questions.
Windows System Requirements
To use your printer in either a stand-alone (USB) or peer-to-peer network
environment, your system should meet these requirements:
Caution: Using an
improperly shielded
cable—especially a cable
more than 10 feet (6 m)
long—may cause the
printer to malfunction.
Note: USB 2.0 is
required to run the
printer at full speed.
•
IBM®-compatible PC with a Pentium® 4, 3 GHz or higher processor
recommended
•
Microsoft® Windows® Vista™ or Windows XP
•
At least 1GB of RAM (2GB or more recommended)
•
At least 30GB of free hard disk space for software and processing files
•
Quad-speed (4×) DVD drive for installing the printer software
•
For USB connection: a Windows-compliant USB Hi-Speed 2.0 port
and a shielded USB “AB” cable from Series A (computer) to Series B
(printer), up to 10 feet (6 m) long
•
For Ethernet connection: Ethernet equipped PC and a Category 6
compatible cable
11
12 | Introduction
Important Safety Instructions
Before using your printer, read the following safety instructions to make sure
you use the equipment safely and effectively.
Setting Up the Printer
•
The printer weighs about 331 lb (150 kg) without ink or paper. Make
sure you have sufficient assistance when lifting it. See page 17.
•
Select a location with adequate ventilation.
•
Avoid locations exposed to air that is blown directly from a fan or air
conditioner. Blown air may dry the ink in the print head nozzles causing
reduced print quality.
•
Avoid places subject to rapid changes in temperature and humidity. Also
keep the printer away from direct sunlight, strong light, heat sources,
and air conditioners.
•
When setting up the printer, make sure you have enough space around
it for sufficient ventilation.
•
Place the printer on a flat, stable surface. The printer will not operate
properly if it is tilted or at an angle.
•
Avoid places subject to shocks and vibrations.
•
Keep the printer away from dusty areas.
•
Keep your entire computer system away from potential sources of
electromagnetic interference, such as loudspeakers or the base units of
cordless telephones.
•
Place the printer near a wall outlet where the plug can be easily
unplugged.
•
Use only the type of power source indicated on the label.
•
Connect the printer to a properly grounded outlet. Avoid using an
outlet on the same circuit as a photocopier or air control system that
regularly switches on and off.
•
Avoid using electrical outlets controlled by wall switches or timers.
•
Use only the power cord that comes with the printer. Use of another
cord may result in fire or electric shock.
12
Introduction | 13
•
The printer’s power cord is designed for use with the printer only. Using
it with other equipment may result in fire or electric shock.
•
Do not use a damaged or frayed power cord.
•
If you use an extension cord with the printer, make sure the total ampere
rating of devices plugged into the extension cord does not exceed the
cord’s ampere rating. Also, make sure the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet’s
ampere rating.
Using the Printer
Caution: Always turn
the printer off using the
P Power button. When
you press this button,
POWER OFF appears on
the LCD panel and the
P Power light flashes.
Do not unplug the printer
or turn off the power to
the printer until the panel
shuts off and the
P Power light stops
flashing. This ensures
that the print head is
safely capped.
•
Do not block or cover the openings in the printer’s case.
•
Do not put your hand inside the printer or touch the ink cartridges
during printing.
•
Do not move the print head by hand unless instructed to do so by an
Epson service technician; otherwise you may damage the printer.
•
Do not touch the post heater during printing. It is hot and may cause a
burn.
•
Do not touch the paper feed slot, platen, or post heater while the heaters
are operating. They are hot and may cause a burn.
•
Do not touch the steel belt inside the printer; otherwise, you may be
injured.
•
Do not insert objects through the slots. Take care not to spill liquid on
the printer.
•
Do not use aerosol products that contain flammable gases inside or
around the printer. Doing so may cause fire.
13
14 | Introduction
•
Keep all combustible materials or liquids away from the printer.
Exposure of these materials or liquids to the heated platen may cause a
fire.
•
Do not move the paper release lever unless instructed to do so. Moving
the lever at the wrong time may cause the print head to touch the
pressure rollers and cause a malfunction.
•
When not using the printer for one week or more, clean the print heads
once a week to preserve print quality. If the print head is not cleaned, it
may get clogged.
•
Clean the cleaning wiper once a month, or if blurs or gaps appear on
printouts after cleaning the print head.
•
Replace the flushing pad once a year, or if ink smears on your media or
the pad becomes damaged.
•
Take care not to spill waste ink from the flushing pad when replacing it.
If waste ink gets on the grid roller beneath it, the ink may damage it and
paper may not feed correctly.
•
Clean the print head casing if dust or ink accumulates on it. If you do
not clean it, print quality may decline.
•
Do not bend or pull the waste ink drain tube. The ink may leak and
damage the printer.
•
Do not attempt to service the printer yourself.
•
Power down the printer from the control panel, unplug the printer, and
refer servicing to qualified service personnel under the following
conditions: the power cord or plug is damaged; liquid has entered the
printer; the printer has been dropped or the cabinet damaged; the
printer does not operate normally or exhibits a distinct change in
performance.
•
The printer uses two power systems. Unplug both power cords before
servicing the printer; otherwise there is a risk of electric shock.
For California customers only:
The lithium batteries in this product contain
Perchlorate Material - special handling may apply,
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
14
Introduction | 15
Handling Ink Cartridges
Caution: Do not use too
much force when you
shake cartridges that
have been previously
installed.
•
Keep ink cartridges out of the reach of children and do not drink the
ink.
•
Store ink cartridges in a cool, dark place.
•
Handle the ink with care. Avoid having the ink come into contact with
your skin, eyes, and clothing, and avoid accidental ingestion. Be careful
not to inhale the vapors.
•
If ink gets on your skin, wash well with plenty of soapy water. Consult
your doctor if your skin feels irritated or is discolored.
•
If ink gets in your eyes, flush them immediately with plenty of water and
see a doctor as soon as possible.
•
If ink is accidentally swallowed, do not vomit. Consult a doctor as soon
as possible.
•
Shake ink cartridges horizontally for about five seconds before
unpacking and installing them for best results. If the cartridge has been
installed previously, shake it very gently.
•
Do not use an ink cartridge beyond the date printed on the cartridge.
•
Use up the ink cartridge within six months of installation for best
results.
•
Do not dismantle ink cartridges or try to refill them. This could damage
the print head.
•
After bringing an ink cartridge inside from a cold storage site, allow it to
warm up at room temperature for at least three hours before using it.
•
If you remove an ink cartridge for later use, protect the ink supply area
from dirt and dust, and store it in the same environment as this product.
Note that there is a valve in the ink supply port, making covers or plugs
unnecessary, but care is needed to prevent ink from staining items that
the cartridge touches.
•
Do not touch the ink supply port, its surrounding area, or the green IC
chip on the side of the ink cartridge. Doing so may affect normal
operation and printing.
15
16 | Introduction
Handling Waste Ink
•
Before handling the waste ink, read the Material Safety Data Sheet
(MSDS) for your printer. You can download it from Epson’s support
website at epson.com/support (U.S.) or epson.ca/support (Canada).
•
The waste ink from the printer is industrial waste. Proper waste ink
disposal in compliance with the industrial waste disposal laws and
ordinances of your local government is required. Consign disposal of
waste inks to an industrial waste disposer. Provide the Waste Ink Data
Sheet to the industrial waste disposer. You can download it from
Epson’s support website at epson.com/support (U.S.) or
epson.ca/support (Canada).
•
Keep the workplace free from open flame and well ventilated while
handling waste ink.
•
Handle the ink with care. Avoid having the ink come into contact with
your skin, eyes, and clothing, and avoid accidental ingestion. Be careful
not to inhale the vapors.
•
Wear a protective mask, eyewear, gloves, long sleeves, and long trousers
to avoid contact with the ink during waste ink disposal. Work clothes
that become soiled with the ink should be thoroughly cleaned.
•
Wash your hands and gargle well after disposing of the ink.
•
Do not bring food near the waste ink.
•
Keep waste ink out of reach of children.
•
If ink gets on your skin, wash well with plenty of soapy water. Consult
your doctor if your skin feels irritated or is discolored.
•
If ink gets in your eyes, flush them immediately with plenty of water and
see a doctor as soon as possible.
•
If ink is accidentally swallowed, do not vomit. Consult a doctor as soon
as possible.
•
If ink vapor is inhaled, move to clean air and consult a doctor if you feel
dizzy or nauseous. If breathing stops, perform artificial respiration
immediately and call for emergency medical service.
•
If ink spills from the container, remove any sources of heat, sparks, or
flames. Wipe up the ink with a cloth and soak used cloths in water until
disposed along with any waste ink.
16
17
Chapter 1:
Setting Up
the Printer
This chapter includes the following information:
•
Unpacking and assembling the Pro GS6000
•
Installing the Auto Take-Up Reel
•
Removing the printer packing materials
•
Connecting the power cord
•
Installing ink
•
Connecting to your computer and network
•
Updating the printer firmware
•
Configuring the printer for a network
Unpacking and Assembling the Pro GS6000
WARNING: Six people are
required to unpack and set
up the printer.
Note: When choosing a
place for the printer, leave
adequate room for easy
access and ventilation.
Avoid locations subject to
direct sunlight, excessive
heat, humidity, or dust.
Also avoid locations near
potential sources of
electromagnetic
interference, such as
loudspeakers, cordless
phones, TVs, or air
conditioners.
Before beginning assembly, make sure you have sufficient space to set up and
use the printer. The following illustration shows the minimum space
required for using the Pro GS6000:
61 in.
(155 cm)
23.6 in.
(60 cm)
39.4 in.
(100 cm)
39.4 in.
(100 cm)
You need an even larger floor space to assemble the printer and stand, so be
sure to prepare a large, clear area before unpacking them. Also make sure you
save the box and packaging in case you need to ship the printer later.
17
18 | Setting Up the Printer
Unpacking and Assembling the Stand
1. Unpack the stand and make sure you have all these items.
2 cable
supports
Note: You also need a
long-handled Phillips-head
screwdriver to assemble
the stand.
Horizontal strut
2 legs
Tank
bracket
8 wing screws
8 bolts
2 bases
4 hex screws
Hex wrench
2. Insert the right leg into the right base (labeled with an R) as shown. Use
the hex wrench to fasten the leg with the two bolts.
Note: You can also
assemble the stand by
placing the legs
upside-down temporarily.
Right leg
Make sure you tighten all
bolts before moving to
the next section.
Front of
stand
18
Setting Up the Printer | 19
3. Assemble the left leg and base in the same way.
Left leg
Front of
stand
4. Attach the horizontal strut as shown, then fasten it with two bolts at
each end.
Right leg
Front of
stand
Left leg
Front of
stand
19
20 | Setting Up the Printer
5. Attach the bracket for the waste ink tank to the outside of the right leg
using the four hex screws.
Right leg
6. Make sure all of the screws are tightened securely.
7. Rotate the feet clockwise to stabilize the stand before installing the
printer on it.
20
Setting Up the Printer | 21
Installing the Printer on the Stand
Caution: Do not remove
the packing tape from the
printer at this point. The
tape holds the printer
parts in place as you
complete installation.
1. Have six people lift the printer onto the stand. If you like, you can lift
the printer using two 1-inch × 84-inch steel pipes (available at hardware
stores). Insert the pipes into the guides beneath the printer.
Do not lift the printer
from beneath the black
plastic areas in back; lift it
from the metal area in the
middle.
WARNING: Six or more
people are required to lift
the printer.
Front of
the stand
Carrying bar method
Front of
the stand
21
22 | Setting Up the Printer
Be careful not to damage the waste ink connector and tube hanging
beneath the printer as you place it on the stand.
2. Attach the printer to the stand using the four wing screws.
22
Setting Up the Printer | 23
3. Place the waste ink tank into the bracket on the stand and close the
spigot valve all the way, as shown.
Caution: Make sure you
close the spigot valve all
the way to prevent spills.
Caution: Make sure you
remove the plastic from
the end of the tube or
waste ink may be unable
to drain and may back up
into the printer.
Waste ink tank
4. Remove the plastic from the ends of the waste ink tube and sensor cable.
Then connect the sensor cables and securely attach the waste ink tube to
the tank.
IMPORTANT
Remove
plastic from
end of tube
before
connecting it
Also make sure to
securely attach the tube
to the tank to prevent
spills.
Be careful not to crimp the waste ink tube as you attach it.
23
24 | Setting Up the Printer
Installing the Auto Take-Up Reel
1. Make sure you have all the items shown below in the Auto Take-Up
Reel box:
Scroller bar with empty media core
Cushioning roller
Hex wrench
Right controller
bracket
Left mounting
bracket
Ten hex bolts
2. Loosen the four screws securing the mounting plate to the right
controller bracket, then remove the bracket.
Loosen screws only
24
Setting Up the Printer | 25
3. Install the mounting bracket on the right base of the stand and secure it
with four hex bolts using the hex wrench.
4. Install the right controller bracket on the mounting bracket as shown,
then tighten the screws.
Tighten screws
5. Install the left mounting bracket onto the left base of the stand as
shown, then secure it with four hex bolts.
25
26 | Setting Up the Printer
6. Hold the cushioning roller as shown and slide the left end onto the post
on the left mounting bracket.
Post
Caution: Make sure the
tip of the cushioning roller
bracket sits between the
rubber stoppers.
Rubber
stoppers
7. Slide the right end of the cushioning roller bracket onto the post on the
right controller. Rotate the post base to align the holes, then secure the
bracket using two hex bolts.
Post
Caution: Do not adjust
the third bolt that is
already attached to the
right controller.
8. Place the right end of the scroller bar (the end with the metal collar)
down between the rollers in the right controller. Then place the other
end between the white rollers on the left mounting bracket. Make sure
the scroller bar rests between the rollers at each end.
Metal collar
26
Setting Up the Printer | 27
Removing the Printer Packing Materials
Now you can remove the packing materials from the printer.
1. Remove all the tape and coverings from the printer.
2. Press in on the top of the maintenance covers to open them, then lift
them off of the printer, and remove the protective coverings.
27
28 | Setting Up the Printer
3. Place the maintenance cover hinges back in their slots and close the
covers.
4. Remove any tape securing the back parts of the printer.
28
Setting Up the Printer | 29
5. Open the front cover. Then remove the tape securing the paper holder
plates, and the tape and brackets securing the carriage rail.
Caution: Remove the
tape and brackets from
the carriage rail slowly
and carefully to avoid
letting the tape touch any
other part of the carriage.
6. Remove both the bolt and bracket securing the print head. Save the bolt
and bracket in case you need to ship the printer.
Caution: Be sure to
remove both the bracket
and the bolt from the
print head.
To prevent paper jams,
don’t place the bolt back
in the printer.
29
30 | Setting Up the Printer
7. Attach the two cable supports to the leg of the stand as shown.
8. Rotate the feet counter-clockwise to raise them, then move the printer to
the place of use. (Be sure to rotate the feet clockwise to stabilize the
printer after moving it.)
30
Setting Up the Printer | 31
Caution: The printer
requires 22 Amps of
power. Make sure the
outlet provides that
power or plug the cables
into two different outlets.
Do not use an outlet that
is controlled by an
automatic timer or wall
switch. Otherwise, you
may accidentally shut off
the printer and cause
damage.
Connecting the Power Cord
You need to use the two power cords that came with the printer and the
third power cord that came with the Auto Take-Up Reel to power the
printer.
3 power cords
1. Route the two printer power cords through the cable supports as shown.
31
32 | Setting Up the Printer
2. Connect the two power cords to the AC inlets on the back underside of
the printer. Then connect them to a properly grounded electrical outlet.
3. Turn off the Auto Take-Up Reel using the power switch on the back,
then plug its power cord into its AC inlet and into an electrical outlet.
Back of the
Auto Take-Up
Reel
32
Setting Up the Printer | 33
Installing Ink
Use the cleaning and ink cartridges that came with your printer for initial
ink charging.
8 cleaning cartridges
8 ink cartridges
During initial installation, it is normal for a significant amount of ink to be
used in each cartridge. Make sure you order a set of cartridges as soon as
possible.
First you install the cleaning cartridges, then you remove them and install
the ink cartridges when messages on the LCD display instruct you to do so.
1. Press the P Power button to turn on the printer. In a moment,
INSTALL NEW CLEANING CARTRIDGES appears on the LCD
display.
Power button
33
34 | Setting Up the Printer
Caution: Be sure to
install the cleaning
cartridges, not the ink
cartridges, at this point.
Follow the instructions
on the LCD display.
Note: You need to be
present during the ink
installation process. Do
not leave the printer
unattended.
2. Open the packages containing the cleaning cartridges.
Cleaning
cartridge
3. Open both ink cartridge compartment covers on the back of the printer,
insert the cleaning cartridges as shown, and close the covers.
4. Follow the instructions on the LCD display to check the status of the
waste ink tank.
The printer processes the cleaning cartridges for about eight minutes
while CLEANING appears on the LCD display.
34
Setting Up the Printer | 35
WARNING: Before handling
the used cleaning
cartridges, read the Material
Safety Data Sheet (MSDS)
for your printer. You can
download it from Epson’s
support website at
epson.com/support (U.S.)
or epson.ca/support
(Canada).
The waste ink from the
printer is industrial waste.
Proper waste ink disposal in
compliance with the
industrial waste disposal
laws and ordinances of your
local government is
required. Consign disposal
of waste inks to an industrial
waste disposer. Please
provide the Waste Ink Data
Sheet to the industrial
waste disposer. You can
download it from Epson’s
support website at
epson.com/support (U.S.)
or epson.ca/support
(Canada).
5. When REMOVE ALL CARTRIDGES appears on the LCD display, open
the ink cartridge compartment covers, remove the cleaning cartridges,
and close the covers.
The printer drains the ink system for about 12 minutes while
DRAINING appears on the LCD display.
6. Dispose of the cleaning cartridges in compliance with industrial waste
disposal laws and local government ordinances as required in your area.
7. When INSTALL INK CARTRIDGE appears on the LCD display,
vigorously shake each ink cartridge in its package for about five seconds,
then remove the cartridges from their packages.
35
36 | Setting Up the Printer
8. Open both ink cartridge compartment covers on the back of the printer,
insert the ink cartridges in the correct compartments as shown, and close
the covers.
#8
#7
#6
#5
Cyan, Magenta, Yellow, Black
Caution: Charging takes
about 18 minutes. Never
turn off the printer,
release the paper lever, or
open the front cover while
ink is charging, or you may
damage the printer.
#4
#3
#2
#1
Light Cyan, Light Magenta, Green, Orange
The printer charges the ink delivery system for about 18 minutes while
CHARGING INK appears on the LCD display.
Charging is finished when the PAPER OUT LOAD PAPER message
appears.
To load paper, see page 42.
36
Setting Up the Printer | 37
Installing Your Software
Follow the instructions in the DVD package that came with your printer to
install the software included on the DVD.
Connecting to Your System
You can use USB and/or Ethernet network connections.
For USB connection, make sure your system has the appropriate port and
you have a standard, shielded cable 10 feet (6 m) long or less. Do not
connect the printer until a software installation screen prompts you to.
To connect to a network hub, you need a standard RJ-45 CAT-6 network
cable. To connect directly to your computer’s network interface, you need
an RJ-45 CAT-6 crossover cable.
1. Plug the interface cable into the appropriate port on the printer.
USB connection
Network connection
2. Plug the other end of the cable into the appropriate connector on your
computer, or network switch or hub.
3. Route the interface cable through the lower cable support on the printer
stand along with the power cords, as shown on page 31.
37
38 | Setting Up the Printer
Updating Your Printer Firmware
To keep your printer features and functionality up to date, you should check
for a newer version of firmware on the Epson support site and update your
printer, if necessary.
Checking the Current Firmware Version
Tip: For best results, use
a USB connection when
you update the printer
firmware.
1. Press the Menu button.
2. Press the d button until PRINTER STATUS is highlighted, then press
Menu.
3. Press Menu again and note the firmware version displayed. When done,
press the Pause button.
Downloading the Firmware
1. Visit Epson’s support website at epson.com/support and select your
product.
2. Click Drivers & Downloads.
3. Choose the firmware update version for Windows and follow the
instructions on the screen.
You may also need to download the latest version of the EPSON LFP
Remote Panel utility.
Note: For more
information on using the
LFP Remote Panel, click
Help to see the on-screen
guide.
After you install the
software, you need to
load paper and print a test
image. If the print quality
is satisfactory, your setup
is done. If not, you may
need to align the print
head, as described on
page 61.
Updating the Firmware
1. Double-click the firmware file to extract it.
2. Click the EPSON LFP Remote Panel icon on your desktop. You see
the LFP Remote Panel. Make sure your printer is selected.
3. Click the Firmware Updater button.
4. Click one of the Update buttons. You see the Firmware Updater
window.
38
Setting Up the Printer | 39
Caution: Don’t turn off
the printer while the
firmware is updating.
5. Make sure your printer is turned on, its LCD displays READY, and it is
connected to your computer or network, then choose your printer.
6. Click Browse and find the firmware file that you just downloaded and
extracted. Select the file and click Choose.
7. If the firmware version of the file is newer, click Update to start the
firmware updating process. (If it is the same, you don’t need to update.)
8. When the update is complete, close the Firmware Updater window and
Epson LFP Remote window.
If you connected your printer to a network, follow the instructions in the
next section to configure the printer for your network.
Configuring the Printer for Your Network
Once the printer is connected to your network, follow these steps to
configure it:
1. Turn on the printer.
2. Start EpsonNet Config.
The EpsonNet Config program searches for all Epson printers on the
network and displays the MAC address for each printer that it finds.
39
40 | Setting Up the Printer
3. Highlight the printer that you want to configure and click
Configuration to access the TCP/IP selection screen.
4. If necessary, contact your network administrator for instructions on
assigning an appropriate IP address.
40
41
Chapter 2:
Handling Media
and Printouts
The Epson Stylus Pro GS6000 prints on a variety of roll media in widths
from 12 to 64 inches (300 to 1625 mm).
This chapter includes the following information:
•
Selecting media for your printer
•
Loading media
•
Checking the print quality
•
Adjusting the print head height
•
Setting up paper configurations and print using them
•
Adjusting the feeding position
•
Aligning the print head
•
Controlling media curl
•
Cutting off prints
•
Removing prints from the Auto Take-Up Reel
•
Replacing roll media
Selecting Media for Your Printer
The Epson Stylus Pro GS6000 prints on a variety of solvent media products
up to 64 inches (1625 mm) in width. Unlike other Epson Stylus Pro
printers, Epson is not the primary media provider for this class of printers.
Our goal is to partner with the industry leaders in solvent media and work
with them to assure compatibility.
There are a large variety of media selections offered by each of our media
partners. You can select from a full range of vinyls, banners, films, fabrics,
and specialty media, as well as a wide selection of protective overlaminate
materials. All products are readily available in the market and all of our
Epson Stylus Pro GS6000 resellers carry products from these companies.
In addition to the solvent media available from our partners, Epson will offer
a few solvent media products that will optimize image and output quality for
specialty applications. Please check http://www.proimaging.epson.com to
see a list of Epson Stylus Pro GS6000 media and to find links to our
partner's websites.
41
42 | Handling Media and Printouts
The following table lists the paper sizes you can use:
Media width
12 to 64 in. (300 to 1625 mm) wide
Core diameter
3 in. core
Maximum external roll
diameter
6.7 in. (170 mm)
Maximum roll weight
66 lb (30 kg)
Maximum thickness
0.01 in. (0.3 mm); Low head height adjustment
0.05 in. (1.3 mm); High head height adjustment
Always test samples of media in the printer before purchasing large
quantities or printing large jobs. See page 56 for instructions on setting up
paper configurations.
Loading Media
Follow these guidelines, as well as those included in your media package,
when handling media:
WARNING: Do not touch the
post heater, paper feed slot,
or platen during printing, or
while switching media when
the heaters are operating.
These areas are hot and may
burn you.
•
Roll media is heavy, so two people are required to load it onto the
printer.
•
Avoid touching the printable surface with your bare hands. Fingerprints
may affect print quality. Handle media by the edges or use cotton
gloves.
•
Be careful not to bend or scratch the media.
•
Keep unused media in its original packaging and store it in a cool, dry
place to maintain quality. Avoid storing your printouts where they will
be exposed to high temperature, humidity, or direct sunlight.
42
Handling Media and Printouts | 43
Placing the Roll on the Printer
1. Make sure the printer is turned on. PAPER OUT. LOAD PAPER
appears on the LCD display.
2. Make sure the P Power light is not flashing, then release the paper lever.
LEVER RELEASED appears on the LCD display.
Caution: Do not release
the paper lever while the
P Power light is flashing,
or you may damage the
printer.
3. Flip up the levers to release the roll paper holders on the back of the
printer, then slide the holders apart.
43
44 | Handling Media and Printouts
4. Slide the left holder all the way left and flip the lever all the way down to
lock it in place. Then place the left end of the roll media on the holder.
Orient the roll based on the printable side of the media:
Printable side out
Printable side in
5. Slide the right holder onto the right end of the roll media as shown.
Then flip the lever all the way down to lock the holder in place.
44
Handling Media and Printouts | 45
6. To center the roll, release both roll holder levers, move the center of the
roll to the d mark on the printer, and flip the levers all the way down.
Center
mark
7. Open the front cover.
8. At the back of the printer, carefully feed the roll media into the slot and
beneath the guides. Feed it all the way through to the front of the
printer, keeping the roll tightly wound.
45
46 | Handling Media and Printouts
9. Pull the media out from the front about 3 ft (1 m).
10. Turn the roll backward using the roll paper holders to remove any slack.
Also make sure the edge of the media does not extend beyond the media
limit line, indicated by a row of dots on the post heater.
Media limit
line
46
Handling Media and Printouts | 47
11. Check the position of both edges of the media in relation to the clear
rubber pressure rollers. Each edge should be at least 0.2 inch (5 mm)
away from the edge of the nearest pressure roller, as shown.
Correct
0.2 inch
(5 mm)
Incorrect
Pressure
rollers
0.2 inch
(5 mm)
If you need to adjust the media’s horizontal position, release both roll
holder levers, move the media and holders as necessary, and lock the
levers in place.
12. If you loaded thick media, you may need to adjust the platen gap (head
height) setting. See page 54 for instructions.
47
48 | Handling Media and Printouts
13. Slide the paper holder plates over both edges of the media as shown.
Caution: If the paper
holder plates interfere
with printing, they may
become deformed and
cause paper jams or
damage to the print head.
If the plates become
damaged, stop using the
printer and contact
Epson.
Note: To secure most
media, move the paper
lever to the Secured
position. Use High
Secured only if you have
problems with print
quality after adjusting the
paper feed position. See
page 59 for details.
14. Move the paper lever to the Secured position.
Released
Secured
High Secured
15. Close the front cover.
48
Handling Media and Printouts | 49
Note: To avoid denting or
creasing the media, do
not leave it loaded in the
paper path for long
periods. Remove it from
the paper path and roll it
up when you are not
printing.
After a moment, READY appears on the LCD display.
16. If you will use the Auto Take-Up Reel to roll up your printed media, go
to the next section.
If you will not use the reel, go to page 53 to check the print quality.
Attaching the Media to the Auto Take-Up Reel
You can use the Auto Take-Up Reel to roll up your printed media so it does
not feed onto the floor.
Make sure you have placed an empty media core on the Auto Take-Up Reel
scroller bar before loading media.
1. Turn on the Auto Take-Up Reel using the power switch on the back.
2. Set the switch on the top of the reel controller to OFF.
49
50 | Handling Media and Printouts
3. Move the paper lever to the Released position so you can pull the
media down to the Auto Take-Up Reel.
4. If the media is not positioned in the center of the empty take-up core,
adjust the core’s horizontal position using the adjustment knob on the
side of the Auto Take-Up Reel controller. Turn the knob clockwise to
move the core left, or counter-clockwise to move the core right.
Horizontal
adjustment
knob
Empty take-up
core
50
Handling Media and Printouts | 51
Note: If you see a PAPER
OUT or PAPER SKEW
error due to media rolling
up crooked on the Auto
Take-Up Reel, try
trimming the edges of the
media before taping it to
the core.
5. Make sure the media lays over the cushioning roller and onto the core,
then tape the edge to the center of the core.
Media
Tape
Cushioning
roller
6. Flip the scroller release lever up to the FREE position.
Scroller release
lever
51
52 | Handling Media and Printouts
7. Turn the scroller counter-clockwise to take up the media one and a half
rotations.
Turn one and a
half rotations
8. Flip down the scroller release lever to the SET position, then pull the
cushioning roller all the way forward.
52
Handling Media and Printouts | 53
9. Set the switch on the top of the reel controller to ON.
10. Set the paper release lever to the Secured position.
11. When READY appears on the LCD display, press the Menu button.
12. PRINTER SETUP is highlighted. Press Menu again.
Note: Before printing
without the Auto Take-Up
Reel, be sure to set the
AUTO TAKE-UP REEL
setting to OFF.
13. Press d to select AUTO TAKE-UP REEL, press Menu, and select ON.
14. Press the
Pause button to exit the menus.
Now you can check the print quality as described in the next section.
Checking the Print Quality
Note: If you have any
print quality problems
after cleaning the print
head, see page 74 for
information on additional
print head cleaning cycles
you can run.
It’s a good idea to run a
nozzle check and clean
the print head, if
necessary, whenever you
load a new media type or
print a large job. You can
also set the printer to
automatically print a
nozzle check pattern
and/or clean the print
head at set intervals. See
page 114 for details.
When you first set up the printer, it’s a good idea to run a nozzle check to
test the print quality.
1. Press the Menu button, press d to highlight TEST PRINT, and press
Menu again.
2. Select NOZZLE CHECK, press Menu, and press
check pattern.
to print a nozzle
3. Examine the printed pattern to determine if the print head nozzles need
cleaning or not at this point.
Cleaning
not needed
Clean the
print head
53
54 | Handling Media and Printouts
If you need to clean the print head, press and hold the Menu button for
three seconds. The Pause light flashes and CLEANING appears on the
LCD display.
Cleaning is finished when the
appears on the LCD display.
Pause light stops flashing and READY
Adjusting the Print Head Height
Note: Raising the print
head height may affect
your print quality, so run a
test print before printing
any large jobs.
If you loaded thick media, or notice any smearing on sharply curled media or
after printing at a high speed, the print head may be rubbing against the
media. To avoid this, you can adjust the print head height (platen gap).
1. Make sure the printer has finished printing.
2. Open the front cover.
54
Handling Media and Printouts | 55
3. To raise the print head, flip the blue head height adjustment lever up to
the position shown.
The highest lever position is directly horizontal and the normal position
is not quite vertical. Do not place the lever in any other position.
Highest position
Normal position
4. When you finish printing on the affected media, return the head height
adjustment lever to the normal position.
5. Close the front cover.
55
56 | Handling Media and Printouts
Setting Up Paper Configurations
Before printing on your loaded media, create a paper configuration (a group
of print settings) for the media type. Create a configuration for each media
type you use (up to 30 types) and select the desired configuration whenever
you print on that media. This ensures that the printer uses optimum print
quality settings on all your custom media.
Use the checklist on page 58 whenever you print on a new media type to
configure the printer for printing on that media.
Creating Paper Configurations
To create a paper configuration, make sure the media you want to configure
is loaded in the printer. Then follow these steps:
1. Press the Menu button.
2. Press the d button until PAPER SETUP is highlighted, then press
Menu.
3. Press d to highlight PAPER SETUP again, then press Menu again.
Tip: Make a note of the
paper configuration
number you use for each
type of media on the back
on the Quick Reference
Guide that came with the
printer. Keep the booklet
handy by mounting it on
the side of the printer
using the hook that came
with it.
4. Press d to select the paper configuration number (1 to 30) that you
want to use for this media type. Then press Menu.
5. Select the following settings for your media based on the information
supplied in the media package (see page 117 for details):
•
PRINT MODE
•
PRE HEATER
•
PLATEN HEATER
•
POST HEATER
•
M/W ADJUSTMENT (MicroWeave®)
•
PAPER SUCTION
•
DRYING TIME
•
CARRIAGE MOVEMENT
•
PRINT MULTIPLE LAYER
56
Handling Media and Printouts | 57
6. Perform the following adjustments to fine-tune printing for your media:
•
PAPER FEED ADJUST (see page 59 for instructions)
•
HEAD ALIGNMENT (see page 61 for instructions)
7. When done, press the
Pause button.
After creating your paper configurations, you can print out a list of them.
Printing a List of Your Paper Configurations
You can print a list showing the settings for all your paper configurations.
This makes it easy to select the paper configuration number you want.
1. Press the Menu button.
2. Press the d button to highlight TEST PRINT, then press Menu.
3. Press d until CUSTOM PAPER is highlighted, then press Menu.
4. Press
to print your paper configurations.
Printing Using a Paper Configuration
Once you have created a paper configuration, you can select it whenever you
print on that media:
1. Press the Menu button.
2. Press the d button to highlight PAPER SETUP, then press Menu.
3. Press the d button to highlight PAPER TYPE, then press Menu.
4. Press u or d to select the paper configuration number you want to use.
5. Press . The configuration number you selected appears on the LCD
display with an asterisk.
6. Press the Pause button to exit the menu. The configuration number
appears on the LCD display.
7. Send your print job.
57
58 | Handling Media and Printouts
Pre-Printing Checklist
Whenever you print on a new media type, follow these guidelines to
configure the media for printing:
•
Check the media packaging for print requirements, such as heating
temperatures.
•
Select a paper configuration number (1 to 30) for the media in the
printer’s menu system.
•
Select these settings for the paper configuration using the information
supplied with your media:
•
PRINT MODE
•
PRE HEATER
•
PLATEN HEATER
•
POST HEATER
•
M/W ADJUSTMENT (MicroWeave®)
•
PAPER SUCTION
•
DRYING TIME
•
CARRIAGE MOVEMENT
•
PRINT MULTIPLE LAYER
•
Print a nozzle check pattern and clean the print heads, if necessary.
•
Perform a 500 mm Line Feed Adjustment to fine-tune the paper feeding
position.
•
Print a sample pattern and select the best setting to further refine the
paper feeding position.
•
Print a bidirectional alignment pattern and select the best setting to
align the print heads.
•
Select the paper configuration number using the printer’s menu system
and print.
Make a note of the media type and number on the back of the Quick
Reference Guide and hang the guide on the printer using the supplied hook
for easy reference.
58
Handling Media and Printouts | 59
Adjusting the Paper Feeding Position
If you notice any overlap or white lines in your printed images, you should
adjust the paper feeding position to correct it. You may need to adjust the
feeding position differently for different types of media.
Before adjusting the feeding position, make sure you select the following
control panel settings for your media type:
•
Paper Type
•
Print Mode
•
M/W Adjustment
See page 117 for details on selecting these settings on the PAPER SETUP
menu. Then follow these steps to adjust the paper feeding position on the
same menu:
1. Press u or d to select PAPER FEED ADJUST, then press Menu.
2. Press u or d to select LINE FEED ADJUST, then press Menu.
3. Press u or d to set the feed length to 100mm, 250mm, or 500mm
(recommended), then press Menu.
4. Press
to print an initial adjustment pattern like this:
5. Cut off the printed pattern to you can more easily measure it. See
page 62 for instructions.
6. Using a ruler with measurements in millimeters, measure the distance
between the two + (plus) signs.
59
60 | Handling Media and Printouts
7. Press u or d to select the distance you measured, then
press the button.
8. Press u to return to the Paper Feed Adjust menu.
9. Press u or d to select PRINT SAMPLE PATTERN,
then press Menu.
10. Press the button to print sample patterns like the
ones to the right:
11. Cut off the printed patterns so you can more easily
examine them. See page 62 for instructions.
12. Examine the sets of patterns to identify which one has
the most consistent printing pattern, with no black or
white lines running through it.
Best pattern
Patterns
displaying lines
13. Press u or d to select the number of the best pattern, then press the
button to save the setting.
14. Press the
Pause button to exit the menu.
If you were not able to print a sample pattern completely without lines
running through it, set the paper lever to the High Secured position, then
try printing on the media again. See page 48 for details.
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Handling Media and Printouts | 61
Aligning the Print Head
Aligning the print head is the most important thing you can do to ensure the
best print quality. If banding appears on your prints, if they look grainy or
blurry, or if you see misregistration or “ghosting,” you need to align the print
head for each print mode you use.
Note: You can also align
the print head using the
EPSON LFP Remote
Panel utility. Select Media
Adjustment, then select
Bidirectional Alignment
and follow the on-screen
instructions
If you haven’t already done so, it’s a good idea to run a nozzle check before
aligning the print head (see page 53). This ensures that the print head
alignment patterns print correctly.
Also check that the head height adjustment lever is in the correct position.
See page 54 for details.
1. Make sure the printer is turned on and media is loaded.
2. Press the Menu button.
3. Press the d button to highlight PAPER SETUP, then press Menu.
4. Press the d button to highlight PAPER TYPE, then press Menu.
5. Press u or d to select the paper configuration number for the loaded
media.
6. Press . The configuration number you selected appears on the LCD
display with an asterisk.
7. HEAD ALIGNMENT is highlighted. Press Menu.
8. BI-D ALL is highlighted. Press
Aligned
pattern
Mis-aligned
patterns
61
to print the alignment patterns.
62 | Handling Media and Printouts
9. Examine the patterns and determine which number in each set has the
smallest gaps in the lines. Press the u or d button to select the number
for the first set, then press .
10. Repeat step 9 for the rest of the pattern sets.
11. When you are finished, press the
Pause button to exit.
Cutting Off Prints
When you finish printing and need to remove your printouts, follow the
steps below to cut off the prints.
1. Make sure READY appears on the LCD display.
2. Press u or d to adjust the cutting position of the media, if necessary.
(When you are using the Auto Take-Up Reel, you cannot feed the
media backward.)
3. Open the front cover.
4. If you are not using the Auto Take-Up Reel, hold your print and pull
slightly to remove any slack.
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Handling Media and Printouts | 63
WARNING: Do not place
your fingers in the path of
the cutting tool to avoid
injuring yourself.
5. Using a razor blade or other cutting tool, cut off your print by guiding
the tool along the cutting groove in the post heater as shown.
6. If you are using the Auto Take-Up Reel, the scroller rotates to take up
your printed media. To stop media take-up, set the switch on the top of
the reel controller to OFF.
63
64 | Handling Media and Printouts
Removing Prints From the Auto Take-Up Reel
After cutting off your prints as described in the previous section, you can
remove the roll media from the Auto Take-Up Reel.
1. Make sure the reel controller is set to OFF.
2. Flip the scroller release lever up to the FREE position.
Scroller release
lever
3. Lift the entire scroller bar off of the printer.
4. Remove the paper holders from one end of the scroller bar.
5. Remove the media and core from the scroller bar.
6. Place another empty take-up core onto the scroller bar. You can use a
core from an expended media roll or a new core.
64
Handling Media and Printouts | 65
7. Place the right end of the scroller bar (the end with the metal collar)
down between the rollers in the right controller. Then place the other
end between the white rollers on the left mounting bracket. Make sure
the scroller bar rests between the rollers at each end.
Metal collar
8. Flip down the scroller release lever to the SET position.
65
66 | Handling Media and Printouts
Replacing Roll Media
When you run out of media or need to change the type of media you are
using, follow these steps:
1. Make sure the P Power light is not flashing, then release the paper lever.
LEVER RELEASED appears on the LCD display.
Caution: Do not release
the paper lever while the
P Power light is flashing,
or you may damage the
printer.
2. Turn the roll backward using the roll paper holders and remove any
remaining media from the feed slot.
3. Release the right roll paper lever and slide the holder off the end of the
roll.
66
Handling Media and Printouts | 67
4. If necessary, release the left roll paper lever and remove the holder from
the other end of the roll.
5. Place a new roll on the printer as necessary. See page 43 for instructions.
67
68 | Handling Media and Printouts
68
69
Chapter 3:
Maintaining the
Printer
The Epson Stylus Pro GS6000 requires regular maintenance to keep it
working at its best. Regular maintenance also reduces the amount of ink
required for cleaning cycles and reduces printer “downtime”.
You need check the ink, printer, and waste ink status, and may need to
perform adjustment procedures to maintain or correct print quality, as
described in this chapter:
•
Checking the ink status
•
Checking the printer status
•
Checking the print head nozzles
•
Cleaning the print head
•
Replacing ink cartridges
•
Disposing of waste ink
If these procedures do not completely solve your print quality problems, you
may periodically need to perform the following ink system maintenance
procedures:
•
Cleaning the cleaning wiper, capping assemblies, and print head casing
•
Replacing the ink flushing pad
•
Cleaning the print head casing
•
Washing the ink system
69
70 | Maintaining the Printer
Checking the Ink Status
Before you begin a large print job, you should check your ink levels. If a
cartridge is low, it is best to replace it before starting a large print job.
However, if ink is expended after printing for a few minutes, you can replace
the necessary cartridges (“hot swap” them) and continue printing.
The easiest way to check ink levels is from the control panel LCD display.
The numbers below the ink icons on the LCD display correspond to the ink
cartridge slots on the printer. The icons indicate the ink remaining as
follows:
Icon
Description
or
Plenty of ink is available
or or
Ink is getting low; make sure you have a new cartridge
Flashing
Ink is low (example shows the yellow cartridge)
Ink is expended (example shows the yellow cartridge)
Cartridge error or no cartridge
When the Check H ink light is flashing and INK LOW appears on the LCD
display, the indicated cartridge is almost expended. Make sure you have a
replacement cartridge.
When the Check H ink light stays on and REPLACE INK CARTRIDGE is
displayed, the cartridge is expended. You must replace the cartridge before
you can continue printing. See page 75 for instructions.
You can also view or print detailed information on ink levels, as described
below.
Checking the Printer Status
Using the control panel, you can check the status of the following:
•
Printer firmware version number
•
Printable pages estimate for the remaining ink
•
Level of ink in each cartridge
•
Ink and media consumption calculated by the usage counter
70
Maintaining the Printer | 71
•
Print job history information
•
Total number of pages printed
•
Status of the EDM feature
You can print out a status sheet (described in the next section) or view the
printer’s status on the LCD display (see page 71).
Printing Status Information
In addition to the information listed above, the status sheet lists the current
printer and network settings.
1. Make sure media is loaded in the printer.
2. Press the Menu button.
3. Press the d button to highlight TEST PRINT, then press Menu.
4. Press d to highlight STATUS SHEET, then press Menu. You see
PRINT.
5. Press
to start printing.
The level of ink left in the cartridges is indicated as follows on the status
sheet:
E[*****]F = 100–81% of ink capacity remaining
E[**** ]F = 80–61%
E[*** ]F = 60–41%
E[**
]F = 40–21%
E[*
]F = 20–11%
% = less than 10% of ink capacity remaining
Viewing Status Information
1. Press the Menu button.
2. Press the d button until PRINTER STATUS is highlighted, then press
Menu.
71
72 | Maintaining the Printer
3. Do one of the following:
•
To check the firmware version, press Menu again. When done,
press the l button.
•
To check the number of pages that can be printed with each ink
cartridge, press d to highlight PRINTABLE PAGES, then press
Menu. Press d to view the number of pages remaining for each
cartridge. When done, press l.
(This option must be enabled using maintenance mode on the
printer’s control panel to display information. See page 120 for
instructions.)
Note: You can change the
units of measurement
from centimeters to
inches and feet using
maintenance mode on
the printer’s control
panel. See page 120 for
instructions.
•
To check the amount of ink left, press d to highlight INK LEVEL,
then press Menu. The status of the first cartridge is displayed.
Continue pressing d to see the status of the remaining cartridges.
When done, press l.
•
To check the total amount of ink used (in milliliters) and media
used, press d to highlight USAGE COUNT, then press Menu.
When done, press l.
You can clear this setting with the CLEAR USAGE COUNT option.
•
•
To check the job history, press d to highlight JOB HISTORY, then
press Menu. For the last 10 print jobs saved in the printer, you see
the ink used (in milliliters) and media used (in square centimeters).
The most recent job is saved as No. 0. When done, press l.
To check the total number of prints, press d to highlight TOTAL
PRINTS, then press Menu. When done, press l.
•
To check the status of the EDM feature and when it was last
uploaded, press d to highlight EDM STATUS, then press Menu.
(See www.myepsonprinter.com for more information.) When done,
press l.
4. Press the
Pause button to exit the menu.
72
Maintaining the Printer | 73
Checking the Print Head Nozzles
If your printed image shows a color shift or horizontal lines, you should
check the print head to see if any nozzles are clogged or deflected. If
necessary, you can run a cleaning cycle to clear the nozzles or set the printer
to automatically clean the nozzles at regular intervals.
You can also set the printer to automatically check the nozzles periodically or
before each print job so you can always tell if the print head is clean or not.
Select one of the PRINT NOZZLE PATTERN options on the PRINTER
SETUP menu (see page 114 for instructions).
Follow these steps to manually print a nozzle check pattern:
1. Press the Menu button.
2. Press the d button until TEST PRINT is highlighted, then press Menu.
NOZZLE CHECK is selected.
Note: The nozzle check
sheet also shows the
printer’s firmware
version and information
about its ink and media
use.
3. Press Menu, then press
to start printing the nozzle check pattern.
Two patterns are printed; one for each print head.
4. After the patterns print, use at least a 10× eye loupe to examine them.
•
If the patterns look good, as shown below, the print head is clean.
•
If any dots or segments are missing or deflected, as shown below,
run a cleaning cycle by pressing and holding the Menu button for at
least three seconds. Then print another nozzle check pattern to
make sure the nozzles are clean.
73
74 | Maintaining the Printer
Cleaning the Print Head
Note: It is best to clean
the print head if you have
not used the printer for at
least one week to
maintain print quality.
If you notice gaps, lines, or color shifts in your printouts, or a nozzle check
reveals clogged or deflected nozzles, you should clean the print head. You
can run print head cleaning cycles in four different levels:
•
Very light
•
Light (standard level)
•
Medium
•
Heavy
If you find that you regularly need to clean the print head, you can set up a
REGULAR CLEANING cycle in the PRINTER SETUP menu. This lets you
clean the print head a specific number of hours after running a print job to
maintain print quality. See page 114 for instructions.
1. Turn on the printer and make sure the Check H ink light on the
printer’s LCD display is not on or flashing.
2. Do one of the following:
•
To run a standard (light) cleaning cycle, press and hold down the
Menu button for three seconds. Go to step 7.
•
To run another level of cleaning cycle, go to step 3.
3. Press the Menu button.
4. Press the d button until MAINTENANCE is highlighted, then press
Menu.
5. Press d until one of the following cleaning levels is highlighted, then
press Menu.
Note: It is best to run a
higher level cleaning cycle
only when the previous
level does not clear the
clogged or deflected
nozzles.
•
CLEANING (VERY LIGHT)
•
CLEANING (LIGHT)
•
CLEANING (MEDIUM)
•
CLEANING (HEAVY)
6. Press
to start the cleaning cycle.
74
Maintaining the Printer | 75
7. When cleaning is finished and the P Power light stops flashing, print a
nozzle check pattern to confirm that the print head is clean (see
page 73).
Note: You must use at
least a 10× eye loupe to
examine the nozzle check
pattern for deflected
nozzles.
For effective cleaning, always run a nozzle check between cycles.
If the pattern is still missing segments or has deflections after cleaning, clean
the print head again using a higher level cleaning cycle.
If the highest level of cleaning cycle still does not unclog the nozzles, you can
wash the ink system. See page 86 for instructions.
Replacing Ink Cartridges
Note: We recommend
that you use genuine
Epson cartridges and do
not refill them. The use of
other products may affect
your print quality and
could result in printer
damage.
Yields vary considerably
based on images printed,
print settings, paper type,
frequency of use, and
temperature. For print
quality, a small amount of
ink remains in the
cartridge after the
“replace cartridge”
indicator comes on.
For best printing results,
use up a cartridge within
six months of opening the
package.
When you need to replace an ink cartridge, use the following Epson
UltraChrome® GS ink cartridges:
Slot no.
Cartridge
Part number
1
Orange
T624800
2
Green
T624700
3
Light Magenta
T624600
4
Light Cyan
T624500
5
Black
T624100
6
Yellow
T624400
7
Magenta
T624300
8
Cyan
T624200
You can purchase genuine Epson ink and paper from an Epson Professional
Imaging Authorized Reseller. To find the nearest reseller, visit
www.proimaging.epson.com (U.S. sales), www.epson.ca (Canadian sales), or
call 800-GO-EPSON (800-463-7766). Or you can purchase online at
www.proimaging.epson.com (U.S. sales) or www.epson.ca (Canadian sales).
75
76 | Maintaining the Printer
1. Before replacing ink cartridges, make sure the printer is turned on.
2. Note the color of the cartridge that is low or expended so you know
where to replace the cartridge.
Caution: Leave the
expended cartridge in the
printer until you are ready
to replace it.
To prevent ink reporting
errors, never replace the
ink cartridges with the
printer turned off.
WARNING: Do not shake
the expended cartridge, or
ink may leak out. If ink gets
on your hands, wash them
thoroughly with soap
and water. If ink gets in
your eyes, flush them
immediately with water.
#8
#7
#6
#5
Cyan, Magenta, Yellow, Black
#4
#3
#2
#1
Light Cyan, Light Magenta, Green, Orange
3. Press the ink compartment cover to open it.
4. Remove the low or expended ink cartridge from the printer.
76
Maintaining the Printer | 77
5. Vigorously shake the new ink cartridge in its package for about five
seconds, then remove it from its package.
Note: If you can’t insert
the cartridge smoothly,
you may have the wrong
cartridge. Check the
package and product
code. If the Check H ink
light remains on after
installing the cartridge, it
may not be inserted fully.
Caution: Do not remove
and re-insert cartridges
more often than
necessary. Doing so can
compromise the needle
valve seal and allow air to
enter the ink tubes,
causing nozzle damage.
6. Hold the cartridge with the arrow pointing toward the printer. Then
insert the cartridge into the slot. Don’t force it in.
7. Close the ink compartment cover.
The printer returns to its READY state.
77
78 | Maintaining the Printer
Disposing of Waste Ink
WARNING: Before handling
the waste ink, read the
Material Safety Data Sheet
(MSDS) for your printer. You
can download it from
Epson’s support website at
epson.com/support (U.S.)
or epson.ca/support
(Canada).
The waste ink from the
printer is industrial waste.
Proper waste ink disposal in
compliance with the
industrial waste disposal
laws and ordinances of your
local government is
required. Consign disposal
of waste inks to an industrial
waste disposer. Please
provide the Waste Ink Data
Sheet to the industrial
waste disposer. You can
download it from Epson’s
support website at
epson.com/support (U.S.)
or epson.ca/support
(Canada).
Periodically, you need to dispose of waste ink that collects in the waste ink
tank beneath the printer. You should dispose of the waste ink when:
•
The waste ink tank is more than half full
•
The DRAIN TANK FULL message appears on the LCD display
Before you dispose of waste ink, gather the following supplies:
•
An empty 2 liter polypropylene or high-density polyethylene bottle with
a cap to hold the drained waste ink (one bottle was included with your
printer, and you can order additional bottles from Epson; see page 10)
•
A cloth for wiping the waste ink tank spigot
1. Hold the empty container beneath the spigot on the printer’s waste ink
tank, then turn the valve as shown to drain the waste ink. Keep the
container close to the spigot to avoid splashing the waste ink.
78
Maintaining the Printer | 79
2. When all the waste ink has drained, close the valve on the spigot.
3. Wipe the mouth of the spigot on the waste ink tank with a cloth.
4. Dispose of the waste ink and the cloth in compliance with industrial
waste disposal laws and local government ordinances as required in your
area. See the warning on page 78 for details.
Cleaning the Cleaning Wiper, Capping
Assemblies, and Print Head Casings
Caution: You must
complete the process of
cleaning the cleaning
wiper, capping
assemblies, and print
head casing within 15
minutes to prevent the
print head from drying
out.
Note: If you need more
swabs, purchase an
Additional Printer
Maintenance Kit (1 year
supply). See page 10 for
ordering information.
Depending on your print volume, you should to clean the print head
cleaning wiper, capping assemblies, and print head casings once a month.
You may also need to clean them if you notice blurred ink or gaps in your
printouts after cleaning the print head.
You will need the plastic gloves and a cleaning swabs that came in the
Maintenance Kit and the metal tray included with your printer to clean the
cleaning wiper, capping assemblies, and print head casings.
Plastic gloves
Cleaning swabs
Metal tray
Place your used gloves and swabs in the metal tray when you are finished to
avoid getting ink on any of the printer parts; this may damage the plastic.
79
80 | Maintaining the Printer
1. Turn on the printer.
2. Press the Menu button.
3. Press the d button to highlight MAINTENANCE, then press Menu.
4. Press d to highlight CARRIAGE MAINTENANCE, then press Menu.
5. Press
.
The print head moves to the left, the cleaning wiper moves forward, and
OPEN MAINT COVERS appears on the LCD display.
Caution: Do not place
any supplies on the open
maintenance cover or it
may fall off.
6. To clean the cleaning wiper and capping assemblies, push in the top of
the maintenance cover beneath the control panel, then release it to open
the cover.
80
Maintaining the Printer | 81
7. Put on a plastic glove, then use a cleaning swab to clean ink and dust
from both sides of the cleaning wiper as shown. Wipe back and forth on
the outside surface, and up and down on the inside surface.
Also clean excess ink from the top of the capping assemblies and their
rubber surrounds.
Caution: Do not touch
the cleaning wiper or any
other internal part with
your hands to prevent oil
from your skin interfering
with head cleaning
operations.
When you are finished, go to step 12.
If the cleaning wiper and capping assemblies are still not clean, go to
step 8.
Clean the top and rubber surrounds
of both capping assemblies
Do not moisten the
cleaning swab with water
or it may damage the
print head.
Do not let the cleaning
swab touch any other
part of the printer or it
may stain it with ink.
Do not reuse a cleaning
swab; dirt or ink from the
swab may damage the
print head.
8. If ink has hardened on the cleaning wiper and/or capping assemblies,
and cannot be removed with a dry cleaning swab, you need to clean
them using the optional Print Head Cleaning Kit, which includes
special cleaning fluid and a cup.
When ordering the Print Head Cleaning Kit, ask for part number
C12C890621. See page 10 for ordering information.
81
82 | Maintaining the Printer
WARNING: Before handling
the ink cleaner, read the
Material Safety Data Sheet
(MSDS) for your printer. You
can download it from
Epson’s support website at
epson.com/support (U.S.)
or epson.ca/support
(Canada).
9. Put on a plastic glove and pour ink cleaner into the plastic cup up to the
10 ml line.
Make sure your workspace
is well ventilated and free of
any open flame before
opening the ink cleaner.
Keep ink cleaner out of the
reach of children.
Do not let ink cleaner
contact your skin, eyes, or
clothing. If it gets on your
skin or in your eyes, wash
them well with water.
10 ml line
10. Dampen a new cleaning swab with ink cleaner, being careful not to let it
drip.
11. Repeat step 7 to clean the cleaning wiper and capping assemblies.
12. Close the maintenance cover and press it until it locks in place.
Avoid ingesting the cleaner
or inhaling its vapors. If you
accidentally swallow any ink
cleaner, do not vomit.
Consult a doctor as soon as
possible.
Use ink cleaner only for
cleaning the cleaning wiper
or the print head casing. It
may damage other parts of
your printer.
13. To clean the print head casings, open the left maintenance cover, then
lift the cover off of the printer to remove it; this makes it easier to clean
the print head casings.
82
Maintaining the Printer | 83
Caution: Do not touch
the print head or the tip
of the swab with your
hands to prevent oil on
your skin from damaging
the print head.
14. Use a flashlight and the reflective base of the maintenance bay to check
if there is any dust or ink on the casings surrounding the print heads.
You can clean the areas on the underside of the print heads, shown in
gray below.
Do not moisten the
cleaning swab with water
or it may damage the
print head.
Do not let the cleaning
swab touch any other
part of the printer or it
may stain it with ink.
Do not reuse a cleaning
swab; dirt or ink from the
swab may damage the
print head.
Print head
casing
15. Put on a plastic glove, then use a cleaning swab to clean around the print
head casings as shown. (You may want to place the metal tray in the
maintenance bay to catch any ink that may fall off.) Wipe back and
forth, and up and down around the print head casings.
83
84 | Maintaining the Printer
16. If ink has hardened on the print head casings and cannot be removed
with a dry cleaning swab, you need to clean them using the optional
Print Head Cleaning Kit. Follow step 9 and step 10 to moisten the
cleaning swab, then clean the print head casings again, as described in
step 15.
17. Dispose of the used ink cleaner, swabs, and gloves in compliance with
industrial waste disposal laws and local government ordinances as
required in your area.
18. Replace the maintenance cover, close it, and press it until it locks in
place.
19. Press the
Pause button to return the printer to the READY state.
Replacing the Flushing Pad
Once a year, you need the replace the printer’s flushing pad. You may also
need to replace it if you notice ink smears on your media or if the pad
becomes damaged or excessively soiled.
Note: If you need more
flushing pads, purchase
an Additional Printer
Maintenance Kit (1 year
supply). See page 10 for
ordering information.
You will need the replacement flushing pad and plastic gloves that came in
the Maintenance Kit and the metal tray included with your printer.
Plastic gloves
84
Flushing pad
Metal tray
Maintaining the Printer | 85
Place your used gloves and flushing pad in the metal tray when you are
finished to avoid getting ink on any of the printer parts; this may damage the
plastic.
1. Turn on the printer.
2. Press the Menu button.
3. Press the d button to highlight MAINTENANCE, then press Menu.
4. Press d to highlight CARRIAGE MAINTENANCE, then press Menu.
5. Press
.
The print head moves to the left, the cleaning wiper moves forward, and
OPEN MAINT COVERS appears on the LCD display.
6. Push in the top of the maintenance cover beneath the control panel,
then release it to open the cover.
Caution: Do not place
any supplies on the open
maintenance cover or it
may fall off.
7. Put on a plastic glove and grasp the tab on the used flushing pad to
remove it from the left side of the maintenance bay. Place the pad in the
metal tray.
Hold the flushing pad
upright and level as you
remove it to prevent ink
from spilling. Be careful
not to let ink spill onto
any part of the printer.
85
86 | Maintaining the Printer
8. Install the new flushing pad where you removed the old one with the tab
facing forward. Press it down until it clicks into place.
9. Close the maintenance cover and press it until it locks in place.
WARNING: Before handling
the waste ink, read the
Material Safety Data Sheet
(MSDS) for your printer. You
can download it from
Epson’s support website at
epson.com/support (U.S.)
or epson.ca/support
(Canada).
The waste ink from the
printer is industrial waste.
Proper waste ink disposal in
compliance with the
industrial waste disposal
laws and ordinances of your
local government is
required. Consign disposal
of waste inks to an industrial
waste disposer. Please
provide the Waste Ink Data
Sheet to the industrial
waste disposer. You can
download it from Epson’s
support website at
epson.com/support (U.S.)
or epson.ca/support
(Canada).
10. Press the
Pause button to return the printer to the READY state.
11. Dispose of the used flushing pad and gloves in compliance with
industrial waste disposal laws and local government ordinances as
required in your area.
Washing the Ink System
If you notice gaps, lines, or color shifts in your printouts, and a nozzle check
reveals clogged or deflected nozzles, you should clean the print head using
the control panel. See page 74 for instructions.
If you still have print quality problems after cleaning the print head using the
heaviest level of cleaning cycle, you can wash the ink system to clear the
clogged nozzles.
Washing the ink system involves the following procedures:
•
Removing the ink cartridges
•
Emptying the waste ink tank
•
Inserting the cleaning cartridges
•
Emptying the waste ink tank again
•
Removing the cleaning cartridges
•
Emptying the waste ink tank again
•
Installing ink cartridges and charging the ink system
86
Maintaining the Printer | 87
Before you wash the ink system, gather the following supplies:
Caution: Washing the ink
system takes around
33 minutes. Carefully
follow all the instructions
on the LCD display to
avoid errors. If you see a
DRAIN TANK FULL
error, empty the waste
ink tank. If you see a
COVER OPEN error,
close the indicated cover.
•
Empty 2 liter polypropylene or high-density polyethylene bottles with
caps to hold the drained waste ink (one bottle was included with your
printer, and you can order additional bottles from Epson; see page 10)
•
A cloth for wiping the waste ink tank spigot
•
A set of Additional Cleaning Cartridges from Epson; see page 10 for
ordering information
•
A set of new ink cartridges or used cartridges with plenty of ink left in
them
1. Turn on the printer.
2. Press the Menu button.
3. Press the d button to highlight MAINTENANCE, then press Menu.
4. Press d to highlight HEAD WASHING, then press Menu.
5. Carefully follow all the instructions as they appear on the LCD display.
For detailed instructions see these sections:
•
Removing ink cartridges (see page 75)
•
Emptying the waste ink tank (see page 78)
•
Inserting and removing cleaning cartridges (see page 33)
•
Inserting ink cartridges (see page 35)
87
88 | Maintaining the Printer
88
89
Chapter 4:
Cleaning,
Storing, and
Transporting
the Printer
The Epson Stylus Pro GS6000 requires periodic cleaning. You may also
need to prepare the printer for storage, moving, or transportation.
•
Cleaning the printer
•
Storing the printer
•
Moving or transporting the printer
Cleaning the Printer
To keep your printer working at its best, clean it if it becomes dirty.
1. Remove any loaded media from the printer (see page 66).
Caution: Be careful not to
touch the gears inside the
printer.
To avoid damaging the
components as well as
the case, never use
alcohol or thinners to
clean the printer.
2. Turn off the printer and wait for all of its lights to turn off.
3. Unplug the power cord and disconnect the printer from your system.
4. Wait one minute, then open the front cover.
Be careful not to get
water on the printer
mechanism or electronic
components.
Don’t use a hard or
abrasive brush.
Don’t spray the inside of
the printer with lubricants;
unsuitable oils can
damage the mechanism.
Contact Epson if you think
the printer needs
lubrication.
89
90 | Cleaning, Storing, and Transporting the Printer
Caution: Do not use tools
such as compressed air
to clean away dust or dirt.
It may blow debris into
the printer.
5. Remove any paper dust or dirt from the clear rubber pressure rollers
with a soft brush.
6. Use a slightly dampened soft cloth to clean the platen and the post
heater.
7. If the outer case is dirty, close the front cover and clean the case with a
soft, clean cloth dampened with mild detergent. Keep the ink cartridge
compartments and maintenance covers closed to prevent water from
getting inside.
90
Cleaning, Storing, and Transporting the Printer | 91
Storing the Printer
If you will store the printer and not use it for a long time, follow these steps
to prepare it for storage:
Caution: Do not remove
the ink cartridges or leave
the print head uncapped
when storing the printer;
otherwise the print head
may dry out and be
unable to print properly.
Never turn off the printer
by disconnecting the
power cord or turning off
power to the electrical
outlet.
Do not tilt the printer,
stand it on end, or turn it
upside down to store it,
or ink will leak and you
may damage the printer.
1. Make sure the printer has stopped printing or performing any
maintenance procedures.
2. Open the right maintenance cover and make sure the print head is on
the right side (in the capped position).
If it is not capped, turn on the printer, wait a moment, then turn it off
and check again. Never move the print head by hand.
3. Remove any media loaded in the printer (see page 66).
4. Dispose of any waste ink in the waste ink tank (see page 78).
5. Press the P Power button to turn off the printer.
6. Disconnect the power cord and any interface cables.
7. Store the printer in a location with a flat level surface.
To maintain print quality during storage, clean the print head once a week
(see page 74).
Moving or Transporting the Printer
If you are moving the printer a short distance (for example, in the same
building), you can roll it on its stand as described on page 92.
To ship the printer a longer distance, you should carefully follow the
instructions on page 93 to prepare the printer for shipment.
91
92 | Cleaning, Storing, and Transporting the Printer
Moving the Printer on the Stand
Caution: Do not remove
the ink cartridges or leave
the print head uncapped
when moving the printer;
otherwise the print head
may dry out and be
unable to print properly.
Never turn off the printer
by disconnecting the
power cord or turning off
power to the electrical
outlet.
Do not tilt the printer,
stand it on end, or turn it
upside down when
moving it, or ink will leak
and you may damage the
printer.
Caution: Do not roll the
printer on angled or
uneven surfaces.
When you need to move the printer a short distance, such as within the same
building, you can roll the printer on its casters.
1. Open the right maintenance cover and make sure the print head is on
the right side (in the capped position).
If it is not capped, turn on the printer, wait a moment, then turn it off
and check again. Never move the print head by hand.
2. Dispose of any waste ink in the waste ink tank (see page 78).
3. Press the P Power button to turn off the printer.
4. Disconnect the power cord and interface cable.
5. Make sure the front cover is closed.
6. Rotate the feet counter-clockwise to raise them.
7. Carefully roll the printer to its new location, then rotate the feet
clockwise to stabilize the stand.
92
Cleaning, Storing, and Transporting the Printer | 93
Preparing the Printer for Shipment
Before shipping the printer, you must carefully prepare it for shipment. How
you do this depends on how long the printer will be idle:
•
Less than 1 week
•
1 or 2 weeks
•
More than 2 weeks
Less than 1 week preparation
1. Open the right maintenance cover and make sure the print head is on
the right side (in the capped position).
Caution: Never turn off
the printer by
disconnecting the power
cord or turning off power
to the electrical outlet.
Do not tilt the printer,
stand it on end, or turn it
upside down when
transporting it, or ink will
leak and you may damage
the printer.
If it is not capped, turn on the printer, wait a moment, then turn it off
and check again. Never move the print head by hand.
2. Press the P Power button to turn off the printer.
3. Dispose of any waste ink in the waste ink tank (see page 78). Then
remove the waste ink tank from the printer, cover the end of the waste
ink tube with plastic, and secure it with tape to prevent leaks. (Do not
remove the ink cartridges from the printer.)
4. Remove the following parts:
•
Power cord and interface cables
•
Loaded media
•
Auto Take-up Reel
93
94 | Cleaning, Storing, and Transporting the Printer
5. Reinstall the bolt and bracket securing the print head that you removed
during setup.
6. Close any open covers on the printer and tape them shut.
7. Follow the steps on page 96 to remove the printer from the stand.
When you set up the printer again, follow the steps in Chapter 1 to attach
the printer to the stand, install the Auto Take-Up Reel, remove the print
head bracket and bolt, and connect the power and interface cables. The first
time you print, it’s a good idea to run a cleaning cycle (page 74) and realign
the print head (page 61) to ensure good print quality.
Caution: Never turn off
the printer by
disconnecting the power
cord or turning off power
to the electrical outlet.
Do not tilt the printer,
stand it on end, or turn it
upside down when
transporting it, or ink will
leak and you may damage
the printer.
Carefully follow all the
instructions on the LCD
display to avoid errors. If
you see a DRAIN TANK
FULL error, you failed to
empty the waste ink tank
when instructed. If you
see a COVER OPEN
error, you opened a cover
on the printer when you
were not instructed to.
1 to 2 week preparation
You will need a set of additional cleaning cartridges to wash the ink system
in these steps; see page 10 for ordering information. This process also uses
ink from your ink cartridges to re-initialize the printer.
1. Dispose of any waste ink in the waste ink tank (see page 78).
2. Turn on the printer.
3. Press the Menu button.
4. Press the d button to highlight MAINTENANCE, then press Menu.
5. Press d to highlight HEAD WASHING, then press Menu.
94
Cleaning, Storing, and Transporting the Printer | 95
6. Carefully follow the instructions to drain and wash the ink system as
they appear on the LCD display. Follow the instructions to the point
where you remove the cleaning cartridges and drain the cleaning fluid.
After draining the cleaning fluid, press the P Power button to turn off
the printer. Do not install new ink cartridges.
7. Dispose of any waste ink in the waste ink tank (see page 78). Then
remove the waste ink tank from the printer, cover the end of the waste
ink tube with plastic, and secure it with tape to prevent leaks.
8. Remove the following parts:
•
Power cord and interface cables
•
Loaded media
•
Auto Take-up Reel
9. Reinstall the bolt and bracket securing the print head that you removed
during setup.
Note: Transport any
partially used ink and
cleaning cartridges in
separate, resealable
plastic bags.
10. Close any open covers on the printer and tape them shut.
11. Follow the steps on page 96 to remove the printer from the stand.
When you set up the printer again, follow the steps in Chapter 1 to attach
the printer to the stand, install the Auto Take-Up Reel, remove the print
head bracket and bolt, connect the power and interface cables, and install
new ink cartridges.
The first time you turn on the printer, it will take some time to prime the
ink system. It’s a good idea to then align the print head (page 61) to ensure
good print quality.
95
96 | Cleaning, Storing, and Transporting the Printer
More than 2 week preparation
If the printer will be transported and idle for more than 2 weeks, follow the
steps above to prepare it for transportation. However, when you set up the
printer again, you may need to contact Epson (see page 11) for additional
instructions on preparing the ink system for printing using a new set of
cartridges.
Removing the printer from the stand
1. Rotate the feet clockwise to stabilize the stand before removing the
printer from it.
2. Remove the four wing screws securing the printer to the stand. Keep
them in a safe place.
Tip: For more secure
transportation, tape all
doors and covers shut.
96
Cleaning, Storing, and Transporting the Printer | 97
Caution: Do not lift the
printer from beneath the
black plastic areas in
back; lift it from the metal
area in the middle.
3. Have six people lift the printer off of the stand. If you like, you can lift
the printer using two 1-inch × 84-inch steel pipes (available at hardware
stores). Insert the pipes into the guides beneath the printer.
WARNING: Six or more
people are required to lift
the printer.
Carrying bar method
4. Repack the printer using the original box and packing materials, if
possible.
97
98 | Cleaning, Storing, and Transporting the Printer
98
99
Chapter 5:
Solving
Problems
As you use your printer, you may occasionally experience a problem. You
can diagnose the problem following the guidelines in this chapter or check
the FAQs at www.proimaging.epson.com. Then try the most likely solutions
until the problem is fixed.
This chapter provides instructions for the following:
•
Diagnosing problems
•
Checking error messages and lights
•
Solving operational problems
•
Improving print quality
•
Solving media problems, including clearing media jams
Diagnosing Problems
The printer includes a number of ways to help you diagnose problems:
•
To identify the most common problems, check the messages and lights
on the control panel. See the list beginning on page 100 for more
information.
•
To determine whether the problem is caused by the printer itself, print a
status sheet from the control panel. See page 71 for instructions.
•
Review the FAQs at www.proimaging.epson.com for possible solutions.
•
If none of the suggested solutions in this chapter solve your problem,
contact Epson as described under “Where To Get Help” on page 11.
99
100 | Solving Problems
Checking Error Messages and Lights
The control panel includes various lights and an LCD display to indicate the
status of the printer:
Paper and ink
Check lights
Enter
button
Paper feed
backward button
Menu or
cleaning button
High Heat
button and
light
Power
button and
light
Low Heat
button and
light
Pause/resume
or delete button
and light
LCD
display
Heater Type
button
Paper feed
forward button
Error
alert
lamp
Control
panel
When your media runs out, ink is low, or a problem occurs, a message
appears on the LCD display, and the large Error alert lamp and the lights on
the control panel come on or flash.
100
Solving Problems | 101
The following table lists the messages in alphabetical order and includes an
explanation and instructions for correcting the problem.
Message
Explanation
Response
CARRIAGE LOCKED
The print head is locked.
Remove the bracket securing the print head;
see page 27.
You may be using the wrong
printer driver.
Press and hold the Pause button for
three seconds to cancel the print job. Make
sure you installed the correct driver for your
printer.
RELEASE THE CARRIAGE
LOCK
COMMAND ERROR
CHECK DRIVER
SETTINGS
DRAIN TANK FULL
Damaged data was sent to the
printer or the data has an
incorrect command.
The waste ink tank is full.
Dispose of the waste ink in the waste ink tank.
See page 78 for instructions.
Front cover is open.
Close the front cover.
Firmware update failed.
Restart the printer, then update the firmware
again; see page 38 for instructions.
A non-genuine ink cartridge is
installed.
Press the r button to select NO and replace
the ink cartridge with a genuine Epson ink
cartridge; see page 75. Otherwise, press l to
select YES.
A non-genuine ink cartridge is
installed.
Replace the ink cartridge with a genuine Epson
ink cartridge; see page 75.
Ink cartridge(s) are expended
(printing stops).
Replace the ink cartridge(s) indicated on the
LCD display; see page 75.
A non-Epson ink cartridge is
installed.
Press the r button to select DECLINE and
replace the ink cartridge with a genuine Epson
ink cartridge; see page 75. Pressing l to select
ACCEPT may cause damage not covered by
your warranty.
DRAIN WASTE INK FROM
THE DRAIN TANK
FRONT COVER OPEN
CLOSE FRONT COVER
F/W INSTALL ERROR
UPDATE FAILED
RESTART THE PRINTER
INK CARTRIDGE
NON-GENUINE
CARTRIDGE MAY NOT
PERFORM AT OPTIMUM.
CONTINUE?
<YES NO>
INK CARTRIDGE
PLEASE USE GENUINE
EPSON INK CARTRIDGES
INK CARTRIDGE
REPLACE INK
CARTRIDGE
INK CARTRIDGE
DO YOU ACCEPT THIS?
<ACCEPT DECLINE>
101
102 | Solving Problems
Message
Explanation
Response
INK CARTRIDGE ERROR
There is a problem with the
installed cartridge.
Remove the cartridge and make sure there is
no condensation on it. Leave the cartridge
uninstalled for four hours or more before
reinstalling it.
REPLACE CARTRIDGE
If you reinstall the cartridge and still see this
error message, install a new cartridge. See
page 75 for instructions.
INK COVER OPEN
The indicated ink covers are
open.
Close the indicated ink covers.
INK LOW
Ink cartridge(s) are nearly
expended (printing continues).
Make sure you have replacement cartridges
available; see page 75. Print quality may decline
when ink is low.
LEVER RELEASED
Paper is not loaded.
Load paper and set the lever to the Secured
position. See page 43 for instructions.
Paper lever is released.
Set the paper lever to the Secured position.
Start printing again from the beginning for best
results.
The indicated maintenance
cover is open.
Close the indicated maintenance cover.
MAINTENANCE
REQUEST
A printer part may need to be
replaced soon.
Note the code number and contact Epson as
described on page 11.
NO CARTRIDGE
Ink cartridge(s) not installed.
Install ink cartridge(s); see page 75.
CLOSE RIGHT AND LEFT
INK COVERS
INK COVER OPEN
CLOSE LEFT INK COVER
INK COVER OPEN
CLOSE RIGHT INK COVER
LOAD PAPER
LEVER RELEASED
LOWER THE PAPER SET
LEVER
MAINT COVER OPEN
CLOSE RIGHT MAINT
COVER
MAINT COVER OPEN
CLOSE LEFT MAINT
COVER
INSTALL INK CARTRIDGE
If you just replaced a cartridge when this
message appeared, do not reinstall the
cartridge that caused the error.
102
Solving Problems | 103
Message
Explanation
Response
PAPER ERROR
Printer cannot detect paper.
Make sure the roll is cut evenly.
LOAD PAPER PROPERLY
PAPER JAM
REMOVE PAPER
PAPER OUT
LOAD PAPER
PAPER SKEW
Release the paper lever and reload paper. See
page 43 for instructions.
Paper has jammed in the
printer.
Release the paper lever and remove the
jammed paper. Turn the printer off and then
back on; see page 107 for more information.
Paper ran out or has not
ejected properly.
Release the paper lever and load paper again.
See page 43 for instructions.
Paper is not loaded straight.
Release the lever and load the paper correctly.
Then return the lever to the Secured position.
You tried to print while an error
condition was present.
Press the P Power button to turn off the
printer. Unplug the printer and wait 30 seconds.
Then plug it in and turn it back on.
If the error code is 1133 or
1137, the print head is locked.
Remove the bracket securing the print head;
see page 27.
If the error code is 3000, a
power cord is not plugged into
the printer properly.
Press the P Power button to turn off the
printer. Unplug the printer and wait 30 seconds.
Then plug it in securely and turn it back on. If
the message remains, contact Epson as
described on page 11.
An error has occurred.
Note the error number, then turn the printer
off. Unplug the printer and wait 30 seconds.
Then plug it in and turn it back on. If the
message remains, contact Epson as described
on page 11.
LOAD PAPER PROPERLY
PRINTER ERROR
RESTART THE PRINTER
SERVICE CALL ERROR
103
104 | Solving Problems
Solving Operational Problems
If you can’t turn the printer on, if it stops printing unexpectedly, or if
nothing prints, check the following:
•
The printer is plugged securely into a working electrical outlet that’s not
controlled by a switch or timer.
•
The interface cable is securely connected to the printer and your system.
•
The voltage supplied by the electrical outlet matches the voltage on the
printer’s rating label. If not, turn off the power and unplug the power
cord immediately. Contact Epson for assistance; see page 11 for details.
•
Media is loaded correctly.
•
The heaters have reached their selected temperature; this is necessary
before printing can start.
If none of these suggestions help, try the solutions below.
Problem
Solution
Printing will not start.
◗ If the heaters have not reached the selected temperature for your media,
printing cannot start. Wait for the heaters to reach the desired temperature;
see page 112.
The printer stops printing
unexpectedly.
◗ If the Pause light is flashing, the printer is performing a maintenance
procedure. Check the display message and lights on the control panel. Wait
until the Pause light stops flashing.
◗ Check the display message and lights on the control panel to see if an error
has occurred. Follow the instructions for the messages beginning on
page 100.
Nothing prints.
◗ Turn off the printer and computer. Make sure the interface cable is securely
plugged in. Then restart the printer and computer.
◗ Make sure the interface cable meets the requirements; see page 11.
104
Solving Problems | 105
Improving Print Quality
Try the solutions in the following table if you need to improve print quality.
Problem
Solution
Your print is grainy, has
misregistration or ghosting,
or has banding.
◗ Check the ink indicators and light to see if you are low on ink. Replace ink
cartridges if necessary, as described on page 75.
◗ Run a nozzle check and cleaning cycle. See page 73 for instructions.
◗ Align the print head; see page 61.
◗ Check that the heater settings are correct for your media; see page 118.
◗ Try adjusting your paper configuration settings. See page 56 for instructions.
◗ If you still have problems with print quality, try cleaning the cleaning wiper
and print head casing (see page 79), or replacing the flushing pad (see
page 84). If necessary, wash the ink system (see page 86).
Colors are incorrect or
missing.
◗ Run a nozzle check and cleaning cycle; see page 73.
◗ Check the expiration date printed on the ink cartridge. If the cartridge is too
old, replace it as described on page 75.
◗ Check that the heater settings are correct for your media; see page 118.
◗ Check the ink indicators and light, and replace ink cartridges if your ink
supply is low, as described on page 70.
◗ Make sure color settings in your application are correct.
Your print has gaps or
appears faint.
◗ Check the expiration date printed on the ink cartridge. If the cartridge is too
old, replace it as described on page 75.
◗ Check that the heater settings are correct for your media; see page 118.
◗ Run a nozzle check and cleaning cycle (see page 73).
◗ Check the ink indicators and light and replace ink cartridges if your ink supply
is low, as described on page 70.
◗ Try adjusting your paper configuration settings. See page 56 for instructions.
◗ If you still have problems with print quality, try cleaning the cleaning wiper
and print head casing (see page 79), or replacing the flushing pad (see
page 84). If necessary, wash the ink system (see page 86).
105
106 | Solving Problems
Problem
Solution
Your print appears blurry or
smeared.
◗ Try adjusting your paper configuration settings. See page 56 for instructions.
◗ Your media doesn’t meet the required specifications or wasn’t stored in a
dry, humidity-free environment. Load new media.
◗ Check that the heater settings are correct for your media; see page 118.
◗ Ink has leaked into the paper path or onto the pressure rollers. See page 89
for cleaning instructions.
◗ The print head height adjustment lever may be in too high a position for your
media. Place the head height adjustment lever in the lower position (see
page 54).
◗ Run a nozzle check and cleaning cycle (see page 73).
◗ If you still have problems with print quality, try cleaning the print head
cleaning wiper and print head casing (see page 79), or replacing the flushing
pad (see page 84). If necessary, wash the ink system (see page 86).
Solving Media Problems
If media feed or media jam problems occur frequently, try one or more of
the following solutions:
•
Try adjusting the Paper Suction, heater settings, and other settings for
your media. See page 56 for more information.
•
Make sure the media is not folded, wrinkled, or damp. If it tends to curl
at the edges, load it using the paper holder plates. See page 48 for
instructions.
•
Make sure the printer’s environment falls within the required
temperature and humidity range. See page 121 for details.
•
Make sure the media is not too thick or too thin. See page 122 for
specifications.
•
Make sure no foreign objects are inside the paper path and no paper dust
has accumulated on the pressure rollers. See page 89 for instructions.
•
Make sure the printer isn’t located in a brightly lit area or in direct
sunlight; the paper sensors may not operate correctly.
106
Solving Problems | 107
Clearing Media Jams
When media gets jammed in the printer, printing stops and you see a
PAPER JAM message on the LCD display. Follow these steps to clear a jam:
1. Turn off the printer.
2. Open the front cover.
3. Slide the print head to the right and off of the jammed media.
4. Release the paper lever.
107
108 | Solving Problems
WARNING: Do not place
your fingers in the path of
the cutting tool to avoid
injuring yourself.
5. Using a razor blade or other cutting tool, cut off the media by guiding
the tool along the cutting groove in the post heater as shown.
6. Turn the roll backward using the roll paper holders and remove any
remaining media from the feed slot.
7. Remove any remaining pieces of torn or jammed media from the
printer.
8. Close the front cover.
9. Press the P Power button to turn the printer back on.
10. Make sure the Check b paper light is on and the following message
appears on the LCD display: PAPER OUT LOAD PAPER. Then reload
your media.
108
109
This Appendix identifies the printer parts (below), summarizes the functions
of the control panel’s lights and buttons (see page 110), describes the
messages and icons you may see on the LCD display (see page 113), and lists
the available menu settings (see page 114) and Maintenance Mode settings
(see page 120).
Appendix A:
Printer Parts
and Controls
Summary
Printer Parts
Pressure rollers
Front cover
Paper holder
plate
Error alert lamp
Control panel
Platen
heater
Maintenance cover
Maintenance
cover
Paper lever
Post heater
Waste ink tank
Auto
Take-Up
Reel
Feet
Caster
AC inlets
Paper feed slot
Paper guide pre heater
Ink cartridge
compartment
Ink cartridge
compartment
Roll paper
holder
Roll paper
holder
Waste ink
tank spigot
and valve
USB
interface
109
Network
interface
110 | Printer Parts and Controls Summary
Control Panel Buttons and Lights
paper and ink
Check lights
Enter
button
Menu or
cleaning button
Paper feed
backward button
High Heat
button and
light
Power
button and
light
Low Heat
button and
light
Pause/resume
or delete button
and light
LCD
display
Heater Type
button
Paper feed
forward button
Error alert lamp
(if flashing, an
error has
occurred)
Control
panel
Buttons
Button
Description
P Power
Turns the printer on and off
Pause
Stops printing temporarily
Resumes printing when printing was paused
In menu mode, returns the printer to READY state
When held for three seconds, deletes the print job
r Menu
Accesses the printer menus
Selects menus and settings within menu mode
During printing, enters the PRINTER STATUS menu
When held for three seconds, cleans the print head
l Heater Type
Selects the type of heater you want to adjust with High
Heat or Low Heat button
Goes back to previous menu within menu mode
110
Printer Parts and Controls Summary | 111
Button
Description
d Paper Feed forward
Feeds the media forward
Changes setting parameters within menu mode
u Paper Feed
backward
Enter
Feeds the media backward
Changes setting parameters within menu mode
Executes setting changes within the menu system
High Heat
Increases the preset temperature of the currently
selected heater type (selected with the l Heater Type
button and indicated on the LCD display)
Low Heat
Decreases the preset temperature of the currently
selected heater type (selected with the l Heater Type
button and indicated on the LCD display)
Lights
See “Checking Error Messages and Lights” on page 100 for instructions on
responding to problems indicated by the printer lights.
Light
Description
P Power
On: printer is turned on
Flashing: printer is processing or printing a print job,
performing a cleaning operation, warming up, or shutting
down
Off: printer is turned off
Pause
Check
b Paper
On: printer is paused or in menu mode
On: no media is loaded, media is out, or the paper lever is in
the Released position
Flashing: media is jammed, almost out, loaded crooked, or
there is another error condition
Check H ink
On: an ink cartridge is expended, not installed, or not
compatible with the printer
Flashing: an ink cartridge is nearly expended
High Heat
See the next two tables for descriptions
Low Heat
Error alert lamp
Flashing: an error has occurred
111
112 | Printer Parts and Controls Summary
Status of High Heat and Low Heat lights when the printer is in a READY or
WARMING UP state:
High Heat
light
Low Heat
light
On
On
All three heaters have reached their preset
temperature
Flashing
Off
At least one of the heaters is warming up to its
preset temperature
Flashing
Flashing
A heater error has occurred
Off
Off
All three heaters are turned off
Description
Status of High Heat and Low Heat lights when selecting a preset
temperature for a heater (currently selected heater type is indicated on the
control panel):
High Heat
light
Low Heat
light
On
On
You can select a higher or lower temperature than
the current setting
On
Off
You can select only a higher temperature than the
current setting
Off
On
You can select only a lower temperature than the
current setting
112
Description
Printer Parts and Controls Summary | 113
LCD Display Icons
Printer
status
messages
Selected
media type
number
Ink status
icons
Pre, platen,
and post
heater
temperature
icons
Ink cartridge
slot numbers
Platen gap
icon
Heater type
diagram
The table below describes the icons that appear on the LCD display:
Icon
Description
Ink icons
or
Plenty of ink is available
or or
Ink is getting low; make sure you have a new cartridge
Flashing
Ink is low (example shows the yellow cartridge)
Ink is expended (example shows the yellow cartridge)
Cartridge error or no cartridge
Platen gap (print head height) icons
High
Low
Heater icons
Arrow and numeric value indicate preset temperature target;
thermometer icon level indicates current heater temperature
For a list of error messages that may appear on the LCD display and
instructions on correcting any problems they may indicate, see “Checking
Error Messages and Lights” on page 100.
113
114 | Printer Parts and Controls Summary
Menu Setting Summary
Press the Menu button to enter menu mode and select the settings
summarized here.
Menu setting
Description
PRINTER SETUP menu
SIDE MARGIN
Selects the margins for the left and right sides.
0.20inch to 1.00inch (5mm to 25mm)
PAPER SIZE CHECK
Selects whether the printer checks to see if the
width and top edge of the loaded media matches
data for your print job (ON is recommended to
avoid ink overspray).
PAPER SKEW CHECK
Selects whether the printer alerts you if media is
not feeding straight by displaying PAPER SKEW
on the LCD display and stopping printing. If you
select OFF, you do not receive an error even if the
print job is out of range of the loaded media.
PRINT NOZZLE PATTERN
Selects whether to automatically print the nozzle
check pattern before printing each print job or
before every tenth sheet.
OFF
ON: EVERY PAGE
ON: EVERY 10 PAGES
HEATING TIME
Selects the length of time to preheat the heaters.
(The heaters turn off after this time has passed
after turning on the printer or finishing a print job.)
OFF
10min to 240min
FLUSH ONTO PAPER
Selects where to perform the flushing operation
during printing.
YES to flush at the page margins (speeds up
printing by avoiding print head returns to the
flushing box; set frequency below)
NO to flush only at the flushing box
FLUSHING FREQUENCY
Selects how often to perform the flushing
operation at the flushing box (if YES selected
above).
5PASS for every five passes of the print head
1PASS to 999PASS
114
Printer Parts and Controls Summary | 115
Menu setting
Description
PAPER ORIGIN SETUP
Selects the beginning point (origin) for printing
(horizontal)
0.00inch to 32.00inch (0mm to 800mm)
AUTO TAKE-UP REEL
Controls media feeding when using the Auto
Take-Up Reel.
ON prevents feeding the media backward from
the Auto Take-Up Reel
OFF to turn off this function if you remove the
Auto Take-Up Reel
HEAD FAN
Controls operation of the head fan. Leave this
setting turned ON.
REGULAR CLEANING
Selects the interval at which to automatically clean
the print head after completing a print job to retain
print quality (in hours). The timer is reset when the
printer is turned off and on, the interval is
changed, or you clean the print head manually.
OFF
1h to 6h, 9h, 12h, 18h, 24h
INITIALIZE SETTINGS
Resets the PRINTER SETUP menu settings to
their default settings.
PAPER SETUP menu (see page 117 for details)
PAPER TYPE
Selects the type of media you want to print on.
PAPER SETUP
Selects whether to print with default settings for
all media setup options (STANDARD) or to set up
a paper number (1 to 30) with custom settings
(recommended).
MAINTENANCE menu
CLEANING (VERY LIGHT)
Starts a very light print head cleaning cycle (uses
less ink than LIGHT cleaning cycle); see page 74
for details.
CLEANING (LIGHT)
Starts a standard print head cleaning cycle; see
page 74 for details.
CLEANING (MEDIUM)
Starts a strong print head cleaning cycle when a
LIGHT cleaning cycle does not unclog the print
head fully (uses more ink than LIGHT cleaning
cycle); see page 74 for details.
115
116 | Printer Parts and Controls Summary
Menu setting
Description
CLEANING (HEAVY)
Starts the strongest print head cleaning cycle
when a MEDIUM cleaning cycle does not unclog
the print head fully (uses more ink than MEDIUM
cleaning cycle); see page 74 for details.
HEAD WASHING
Starts the print head washing cycle using the
cleaning cartridges; see page 86 for details.
CARRIAGE
MAINTENANCE
Moves the print head to the maintenance position
so you can clean its cleaning wiper; see page 79
for details.
CLOCK SETTING
Sets the printer date and time settings.
CONTRAST
ADJUSTMENT
Adjusts the contrast of the LCD display.
TEST PRINT menu
NOZZLE CHECK
Prints a nozzle check pattern, including the
firmware version and ink usage count; see
page 73 for details.
STATUS SHEET
Prints a sheet showing the status of various
printer parts and settings; see page 71 for details.
NETWORK STATUS
SHEET
Prints a sheet showing the network settings
JOB INFORMATION
Prints a sheet showing information about the last
10 print jobs.
CUSTOM PAPER
Prints information about paper configurations you
have created; see page 56 for details.
PRINTER STATUS menu (see page 71 for details)
VERSION
Displays the printer’s firmware version number.
PRINTABLE PAGES
Displays an estimate of the number of pages that
can be printed based on the ink cartridge status.
INK LEVEL
Displays the status of the ink in the cartridges.
USAGE COUNT
Displays the approximate amount of ink and media
used.
CLEAR USAGE COUNT
Clears the values displayed in USAGE COUNT.
JOB HISTORY
Displays the approximate amount of ink and media
used in the last 10 print jobs.
TOTAL PRINTS
Displays the total number of pages printed.
116
Printer Parts and Controls Summary | 117
Menu setting
Description
EDM STATUS
Displays whether the EDM system is disabled or
enabled, and the date and time the EDM status
was last uploaded. See
www.myepsonprinter.com for more information.
NETWORK SETUP menu
NETWORK SETUP
Select to enable or disable network printing.
IP ADDRESS SETTING
Select to set the IP address automatically (AUTO)
or manually (PANEL).
IP, SM, DG SETTING
Enter the IP address settings, if selecting the
address manually.
BONJOUR
Select the Bonjour network settings, if necessary.
INIT NETWORK SETTING
Returns the network settings to their default
settings.
Paper Setup Option Summary
In the PAPER SETUP menu, select your paper configuration number, then
select these paper setup options for that media type:
Option and parameters
Description
PRINT MODE
MAX QUALITY
For photo printing with priority on print quality.
QUALITY1
For photo printing balancing print quality and
efficiency.
QUALITY2
For photo printing with priority on efficiency.
QUALITY3
For graphic printing with standard print quality.
SPEED1
For faster printing of text or graphics with priority
on print quality.
SPEED2
For faster printing of text or graphics balancing
print quality and efficiency.
SPEED3
For faster printing of text or graphics with priority
on efficiency.
PAPER FEED ADJUST
LINE FEED ADJUST
PRINT SAMPLE PATTERN
117
Adjusts the amount of media fed during printing to
help eliminate banding. See page 59 for details.
118 | Printer Parts and Controls Summary
Option and parameters
Description
HEAD ALIGNMENT
BI-D ALL
Adjusts the alignment of the print head to help
eliminate vertical misalignment. See page 61 for
details.
PRE HEATER
OFF
Sets the temperature of the heater that heats the
media before printing. See the instructions that
came with your media to select the correct
temperature for the pre heater.
30°C to 50°C
(86 °F to 122 °F)
Pre Heater
Note: All three heaters
must reach the selected
temperature before
printing can start.
PLATEN HEATER
OFF
Sets the temperature of the heater beneath the
print head that warms the ink. See the instructions
that came with your media to select the correct
temperature for the platen heater.
30°C to 50°C
(86 °F to 122 °F)
Platen Heater
118
Printer Parts and Controls Summary | 119
Option and parameters
Description
POST HEATER
OFF
Sets the temperature of the heater that dries the
printout. See the instructions that came with your
media to select the correct temperature for the
post heater.
30°C to 50°C
(86 °F to 122 °F)
Post Heater
M/W ADJUSTMENT (MicroWeave adjustment)
LOW A to B
Minimizes the affect of the MicroWeave
adjustment. Select LOW B if white lines or uneven
print density is evident in prints using LOW A.
MEDIUM A to D
Prints areas between print head passes with a
wave form pattern. Select MEDIUM B, C, or D if
white lines or uneven print density is evident in
prints using MEDIUM A.
HIGH A to D
Prints like MEDIUM M/W ADJUSTMENT, but
slower to improve print quality. Select HIGH B, C,
or D if white lines or uneven print density is
evident in prints using HIGH A.
EXTRA HIGH A to B
Prints like HIGH M/W ADJUSTMENT, but only on
half of the print head nozzles (EXTRA HIGH A
uses one half and EXTRA HIGH B uses the other
half). Select EXTRA HIGH to improve print quality
over HIGH printing.
PAPER SUCTION
HIGH
Adjusts the suction pressure used when feeding
the media. See the instructions that came with
your media to select the correct suction pressure
for it.
LOW
DRYING TIME
0.0sec to 10.0sec
Selects a drying time for ink to avoid smearing.
119
120 | Printer Parts and Controls Summary
Option and parameters
Description
CARRIAGE MOVEMENT
DATA WIDTH
Sets the print head to move only to the width of
the print data to improve print speed.
PRINTER FULL WIDTH
Sets the print head to move the maximum width
at all times to improve print consistency for certain
types of images.
PRINT MULTIPLE LAYER
OFF
Sets printing to overwrite lines a select number of
times for greater density (also called “multiple
hit”).
2 to 8
Using Maintenance Mode
Maintenance mode allows you to customize the control panel language,
change units of measurement and temperature, and return all of the printer’s
control panel settings to their default values
1. Make sure the printer is turned off.
2. Press and hold the Pause button, then press the P Power button and
hold it until the printer turns on and the LCD displays
MAINTENANCE MODE.
3. Select the following settings as necessary:
Setting
Description
LANGUAGE
Select the language displayed by the control
panel.
LENGTH UNIT
Select METRIC or FEET/INCH units of
measurement displayed by the control panel.
THERMOMETER
UNIT
Select °C or °F units of temperature displayed by
the control panel.
DEFAULT PANEL
Returns all control panel settings to their default
values.
4. Press the P Power button to turn off the printer.
5. Press the P Power button again to turn on the printer in normal mode.
120
121
Appendix B:
Specifications
Environmental
Temperature
Operation
Storage
68 to 90 °F
(20 to 32 °C)
14 to 104 °F
(–10 to 40 °C)
(4 days at 90 °F [32 °C])
Print quality guarantee:
72 to 90 °F
(22 to 32 °C)
Note: We recommend
that you use genuine
Epson cartridges and do
not refill them. The use of
other products may affect
your print quality and
could result in printer
damage.
Yields vary considerably
based on images printed,
print settings, paper type,
frequency of use, and
temperature. For print
quality, a small amount of
ink remains in the
cartridge after the
“replace cartridge”
indicator comes on. The
printer ships with full
cartridges and part of the
ink from this first set of
cartridges is used for
priming the printer.
Humidity
(without
condensation)
40 to 60% RH
Print quality guarantee:
40 to 60%
20 to 80% RH
(stored in shipping
container)
Electrical
Specification
Description
Input voltage range
90 V to 132 V
Rated frequency range
50 to 60 Hz
Input frequency range
49 to 51 Hz
Rated current
Main: 11 A
Heater: 11 A
Power consumption
Printing:
Approx. 680 W
Ready mode:
Approx. 680 W (idle, heat On)
Approx. 48 W (idle heat Off
Sleep mode: Approx. 24 W
Power Off mode: Approx. 3W
Check the label on the back of your printer for voltage information.
121
122 | Specifications
Dimensions and Weight
Specification
Description
Height
49.9 inches (1267 mm)
Width
106.2 inches (2698 mm)
Depth
37.1 inches (943 mm)
41.1 inches (1045 mm) with Auto Take-Up Reel
Weight
(without ink cartridges)
331 lb (150 kg) printer
75 lb (34 kg) stand
42 lb (19 kg) Auto Take-Up Reel
Printer Interfaces
•
USB (1.1 and 2.0 compatible)
•
Ethernet 10/100/1000 BaseT
Safety Approvals
Safety standards
UL 60950-1
CSA 22.2 No. 60950-1
EMC
FCC part 15 subpart B, class A
CAN/CSA-CEI/IEC CISPR 22 Class A
Media
Media width
12 to 64 inches (300 to 1625 mm)
Maximum media thickness 0.01 inches (0.3 mm); Low head height
adjustment
0.05 inches (1.3 mm); High head height
adjustment
Core diameter
3 inches (76 mm)
Maximum external roll
diameter
6.7 inches (170 mm)
Maximum roll weight
66 lb (30 kg)
122
Specifications | 123
Ink Cartridges
Colors
Cyan, Magenta, Yellow, Black, Light Cyan, Light
Magenta, Green, Orange
Cartridge life
See production date on package, if unopened
Within 6 months after opening package
Temperature (storage)
Uninstalled:
–4 to 104 °F (–20 to 40 °C)
1 month at 104 °F (40 °C)
Installed:
14 to 104 °F (–10 to 40 °C)
4 days at 90 °F (32 °C)
Capacity:
950 ml
Dimensions
(W × D × H)
2.09 × 12.4 × 5.75 inches
(53.1 × 316.1 × 146.2 mm)
123
124 | Specifications
124
125
Index
A
Accessories, 10
Aligning print head, 61 to 62
Assembling
Auto Take-Up Reel, 24 to 26
printer, 17 to 23
stand, 18 to 20
Auto Take-Up Reel, see Take-Up Reel,
Auto
B
Banding, 105
Bracket, shipping
installing for transport, 94, 95
removing, 29
Buttons, control panel, 100,
110 to 111
C
Cables
power, 31 to 32
printer, 37
problems, 104
requirements, 11
Cartridges, see Ink cartridges, or
Cleaning cartridges
Check ink light, 70, 77, 100
Check paper light, 100, 108
Checking
error messages, 100 to 103
ink status, 70
lights, 100
nozzles, 53, 73
printer status, 70 to 72
waste ink status, 78
Cleaning
cleaning wiper and print head
casing, 79 to 84
print head nozzles, 74 to 75
printer, 89 to 90
125
Cleaning cartridges
installing, 33 to 35, 86 to 87
ordering, 10
Cleaning wiper, cleaning, 79 to 84
Color problems, 105
Configuring media, 56 to 58
Connecting printer, 37
Control panel
buttons, 100, 110 to 111
changing language, 120
changing measurement units, 120
illustration, 100, 110
ink levels, checking, 70, 70 to 72,
113
LCD display, 113
lights, 100, 110 to 112
messages, 100 to 103
restoring default settings, 120
Cutting off prints, 62 to 63
D
Default settings, restoring, 120
Depth of printer, 122
Diagnosing problems, 99
Dimensions of printer, 122
Disposing of waste ink, 16, 78 to 79,
95
Documentation, how to use, 9
E
Electrical specifications, 121
Energy consumption, 121
Environmental specifications, 121
Epson
accessories, 10
help, 11
Preferred Limited Warranty Plan,
11
Epson NetConfig, 39 to 40
Error alert lamp, 110 to 111
Error messages, 100 to 103
126 | Index
Ethernet
connecting, 37
port specification, 122
requirements, 11
F
Feeding position, adjusting, 59 to 60
Firmware, updating, 38 to 39
Flushing pad, replacing, 84 to 86
Ink system
maintaining, 69 to 87
washing, 86 to 87, 95
Ink, waste see Waste ink
Interface specifications, 122
J
Jams, media, 107 to 108
Job history, 72
H
L
Head washing, 86 to 87, 95
Heaters
buttons, 100, 110 to 112
cleaning, 90
electrical specifications, 121
icons, 113
lights, 100, 110 to 112
location, 109
safety instructions, 13
settings, 56 to 58, 114, 118 to 119
Height
of print head, 54 to 55
of printer, 122
Help, Epson, 11
Humidity requirements, 121
Language, control panel, 120
LCD display, 113
Length units, 120
LFP Remote Panel, 38 to 39
Lights, control panel, 100, 110 to 112
Loading media, 42 to 49
I
Icons, 113
Ink
icons, 70, 113
light, 100, 111
Ink cartridges
checking status, 70
installing, 33 to 36, 86 to 87
ordering, 75
removing for transportation, 93, 95
replacing, 75 to 77
safety instructions, 15 to 16
specifications, 123
Ink cleaning, using, 81 to 84
Ink light, 70, 111
126
M
Maintenance, 69 to 87
Maintenance menu, 74, 80, 85, 115
Maintenance Mode, 120
Manuals, how to use, 9
Media
configuration settings, 56 to 58
cutting off, 62 to 63
feeding position, 59 to 60
jams, 107 to 108
lever, 43, 48
loading, 42 to 49
paper holder plates, 48
printing checklist, 58
problems, 106 to 108
replacing roll, 66 to 67
selecting, 41 to 42
sizes, 122
specifications, 122
using with Auto Take-Up Reel,
49 to 53, 64 to 65
Memory, requirements, 11
Index | 127
Menus
Maintenance, 74, 80, 85, 115
Network Setup, 117
Paper Setup, 56 to 58, 117 to 120
Printer Setup, 114 to 115
Printer Status, 38, 71 to 72, 116
setting summary, 114 to 117
Test Print, 71, 73, 116
Messages, control panel, 100 to 103
Moving printer, 91 to 92
N
Network
configuring software, 39 to 40
connection, 37
Network Setup menu, 117
Nozzle Check, 53, 73
O
Operation problems, 104
Options and accessories, 10
P
Pad, flushing, replacing, 84 to 86
Paper holder plates, 48
Paper lever, 43, 48
Paper light, 100, 111
Paper Setup menu, 56 to 58,
117 to 120
Parts, printer, 109
Pause light, 100, 110 to 111
Platen gap, 54 to 55, 113
Power cables, 31 to 32
Power consumption, 121
Power light, 100, 110 to 111
Print head
adjusting height, 54 to 55
aligning, 61 to 62
casing, cleaning, 79 to 84
cleaning wiper, cleaning, 79 to 84
127
Print head (continued)
cleaning, nozzles, 74 to 75
locking, 94, 95
unlocking, 29
Print Head Cleaning Kit
ordering, 10
using, 81 to 84
Print quality problems, 105 to 106
Printable pages, checking, 72
Printer
cable, 37
checking status, 71 to 72
checklist, 58
cleaning, 89 to 90
connecting, 37
default settings, restoring, 120
dimensions and weight, 122
firmware update, 38 to 40
maintaining, 69 to 87
moving, 91 to 92
parts, 109
placing on stand, 21 to 23
plugging in, 31 to 32
safety instructions, 12 to 16
shipping, 93 to 95
software, installing, 37
space around, 17
specifications, 121 to 123
stand, see Stand, printer
status, checking, 70 to 72
storing, 91
total print volume, 72
transporting, 91 to 95
turning off, 13
unpacking, 17, 27 to 29
Printer Maintenance Kit
ordering, 10
using, 79 to 84
Printer Setup menu, 114 to 115
Printer Status menu, 38, 71 to 72, 116
Problems
banding, 105
cables, 104
color, 105
128 | Index
Problems (continued)
diagnosing, 99
media, 106 to 108
misalignment, 105
nothing prints, 104
operational, 104
print quality, 105 to 106
printing stops, 104
solving, 99 to 108
R
Registering media, 56 to 58
Replacement core, Auto Take-Up
Reel, 10
Requirements, system, 11
Rolls, replacing, 66 to 67
S
Safety
approvals, 122
instructions, 12 to 16
Shipping bracket
installing, 94, 95
removing, 29
Shipping printer, 93 to 95
Software, installing, 37
Specifications
dimensions and weight, 122
electrical, 121
environmental, 121
ink cartridges, 123
interface, 122
media, 122
printer, 121 to 123
safety approvals, 122
Stand, printer
assembling, 18 to 20
placing printer on, 21 to 23
stabilizing, 30
Status, checking
ink, 70
printer, 70 to 72
waste ink, 78
128
Storing printer, 91
Support, Epson, 11
System
connecting to, 37
requirements, 11
T
Take-Up Reel, Auto
attaching media to, 49 to 53
core, replacement, 10
installing, 24 to 26
plugging in, 31 to 32
removing prints from, 64 to 65
Technical support, 11
Temperature
requirements, 121
units, 120
Test Print menu, 71, 73, 116
Total prints, checking, 72
Transporting printer, 91 to 95
Troubleshooting, 99 to 108
U
UltraChrome GS ink cartridges, 75
Unit ID number, 11
Unpacking printer, 27 to 29
Usage count, 72
USB cable, 11, 37, 122
W
Warranty, 10
Washing ink system, 86 to 87, 95
Waste ink
checking status, 78
disposal, 16, 78 to 79, 95
safety instructions, 16, 78
tank, installing, 23
Waste ink bottle, 10, 78 to 79
Weight of printer, 122
Width of printer, 122
Windows system requirements, 11