Canon MP360 SERIES User`s guide

120V
HT1-2234-000-V.1.0
XX2003A
© CANON INC. 2003
PRINTED IN THAILAND
ENG
Canon MP370/360 User’s Guide.
Copyright
This manual is copyrighted by Canon U.S.A., Inc. with all rights reserved.
Under the copyright laws, this manual may not be reproduced in any form, in whole or in part,
without the prior written consent of Canon U.S.A., Inc.
© 2003 Canon U.S.A., Inc.
Disclaimer
Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use guide
to your Canon MP370/360 Series. All statements, technical information and recommendations in
this manual and in any guides or related documents are believed reliable, but the accuracy and
completeness thereof are not guaranteed or warranted, and they are not intended to be, nor should
they be understood to be, representation or warranties concerning the products described.
Specifications are subject to change without notice.
As an ENERGY STAR partner, Canon U.S.A., Inc., has determined that this
product meets the ENERGY STAR guidelines for energy efficiency.
All information regarding non-Canon products was compiled from publicly available information.
No representation is made regarding the accuracy thereof.
Exif Print
This machine supports Exif 2.2 (also called “Exif Print”).
Exif Print is a standard for enhancing the communication between digital cameras and printers.
By connecting to an Exif Print-compliant digital camera, the camera’s image data at the time of
shooting is used and optimized, yielding extremely high quality prints.
Trademarks
• Canon is a registered trademark.
• ScanGear is a registered trademark of Canon Inc.
• MultiPASS is a trademark of Canon Inc.
• Microsoft® and Windows® are registered trademarks of Microsoft Corporation in the U.S. and
other countries.
• CompactFlash™ is a trademark of SanDisk Corporation.
• MEMORY STICK® is a registered trademark of Sony Corporation.
• SmartMedia™ is a trademark of Toshiba Corporation.
• Microdrive™ is a trademark of International Business Machines Corporation.
• MultiMedia Card™ is a trademark of the MultiMedia Card Association.
• xD-Picture Card™ is a trademark of Fuji Photo Film Corporation.
• SD Secure Digital™ is a trademark of Toshiba Corporation.
• All other product and brand names are registered trademarks or trademarks of their respective
owners.
Canon U.S.A., Inc.
One Canon Plaza
Lake Success, NY 11042, U.S.A.
XHow To Use The Documentation Provided
Set-Up Sheet
(Printed documentation)
Be sure to read this sheet first.
This sheet includes instructions for setting up your machine and
getting it ready for use.
Follow all steps in this sheet before using your machine.
User’s Guide (This guide)
Read this guide when starting to use the machine.
After following instructions in the Set-Up Sheet, read this guide for
instructions on printing from your computer, direct photo printing
from select digital cameras and memory cards (MP370 only),
copying, and scanning.
Software Guide
(Electronic documentation)
This guide is available on the Setup CD-ROM.
Refer to this guide for full instructions on printing and scanning
from your computer. This guide, included as a PDF file on the
Setup CD-ROM, describes details of each function, as well as the
methods of use of the MP Drivers and MP Toolbox. To read this
manual, see page 118.
Photo Application Guide
(Electronic documentation)
This guide is available on the Setup CD-ROM.
This guide, included as an HTML file, describes the utility
software on the Setup CD-ROM, such as Easy-PhotoPrint and
Easy-WebPrint, including instructions on how to scan data,
various printing methods, and details of functions. Like the
Software Guide, this guide also is included on the Setup CD-ROM.
To read this manual, see page 118.
1
X Contents
How To Use The Documentation Provided ........1
Contents ............................................................2
Reading The Document.....................................4
1
Introduction
Features Of Your Machine .................................6
Main Components And Their Functions ............7
Machine..........................................................7
Operation Panel .............................................9
Menu Flow .......................................................11
2
Document Handling
Printing A Single Image ............................... 54
Printing A Range Of Images........................ 56
DPOF (Digital Print Order Format)
Printing................................................. 59
6
Paper Types For A Digital Camera .................. 61
Printing Directly From A Digital Camera.......... 62
7
Document Requirements .................................13
Loading Documents.........................................14
3
4
5
Photo Printing From
A Memory Card (MP370)
Compatible Memory Cards ..............................39
Inserting/Removing A Memory Card ...............40
Inserting A Memory Card .............................40
Removing A Memory Card...........................41
Convenient Printing Functions .........................42
Setting Borderless Printing ..........................42
Setting Vivid Photo Printing .........................43
Setting Date Printing ....................................44
Printing By Using The Photo Index Sheet .......45
Printing All Images...........................................49
Index Printing...................................................51
Printing An Index..........................................52
2
8
Printing From Your Computer
Before Printing ................................................ 69
Is The Software (MP Drivers) Installed? ...... 69
Is The Machine Specified As
[Set as Default Printer]?....................... 69
Is The Correct Paper Set In The
Multi-purpose Tray? ............................. 69
Printing Documents......................................... 70
Canceling Printing ........................................... 71
Canceling Before The Machine Starts
Printing................................................. 71
Canceling After the Machine Starts
Printing................................................. 71
Changing Print Settings .................................. 71
Changing Print Settings With The Print
Advisor................................................. 72
Changing Print Settings Manually ............... 72
Copying
Documents You Can Copy...............................25
Setting The Paper Size And Type ....................25
Making Copies .................................................26
Adjusting Image Quality (Resolution) ..............27
Adjusting Exposure (Density) ..........................28
Reducing Or Enlarging A Copy........................28
Using Preset Copy Ratios ............................28
Using Custom Copy Ratios ..........................29
Copying An Image To Fit The Page .............30
Advanced Copy Features ................................30
Copying Two Pages To Fit Onto A Single
Page .....................................................31
Borderless Copying......................................32
Repeating An Image On A Page..................34
Creating A Mirror Image...............................36
Shrinking An image To Fit The Page............37
Becoming Familiar With The
Software
Installing The Software.................................... 64
System Requirements..................................... 64
Software Components..................................... 66
MP Drivers................................................... 66
MP Toolbox .................................................. 66
Utility Software............................................. 66
Using The MP Toolbox To Scan Images ......... 66
Uninstalling, Reinstalling The Software........... 67
Uninstalling The MP Toolbox ....................... 67
Uninstalling The MP Drivers ........................ 68
Reinstalling .................................................. 68
Paper Handling
Recommended Paper And Requirements .......15
Canon Specialty Media ................................15
Selecting The Correct Paper........................16
Canon Specialty Media ................................16
General Paper Guidelines ............................20
Setting The Paper Thickness Lever .................21
Setting The Paper Size And Type ....................22
Loading Paper .................................................22
Loading Paper Other Than Envelopes .........22
Loading Envelopes.......................................23
Photo Printing Directly From A
Digital Camera (MP370)
9
Scanning
About Scanning Images .................................. 73
Before Scanning.............................................. 73
Scanning Methods .......................................... 73
Scanning Using The MP Toolbox................. 74
Scanning From An Application Software ..... 75
Scanning With The Operation Panel
Of The Machine ................................... 76
10 Maintenance
Replacing Ink Tanks ........................................ 77
Low Ink Warning .......................................... 77
When To Replace An Ink Tank .................... 77
Compatible Ink Tanks .................................. 77
Replacing An Ink Tank................................. 78
Resetting The Ink Counter........................... 80
Checking The Ink level .................................81
Maintaining The Print Head .............................82
Flowchart Of Print Head Maintenance .........82
Printing The Nozzle Check Pattern ..............83
Confirming The Nozzle Check Pattern.........84
Cleaning The Print Head..............................85
Aligning The Print Head ...............................86
Using The Calibration Function....................87
Setting The Power Save Timer.....................88
Cleaning Your Machine....................................89
Cleaning The Platen Glass And Document
Cover....................................................89
Cleaning The Exterior ..................................89
Cleaning The Roller .....................................89
11 Troubleshooting
Problems Installing And Uninstalling
Software ...............................................90
MP Drivers/MP Toolbox ................................90
MP Toolbox Only...........................................90
MP Drivers Only ............................................90
Paper Is Jammed.............................................92
Removing Jammed Paper.............................92
Clearing Jams In The Paper Output
Tray ......................................................92
Clearing Jams From The Multi-purpose
Tray ......................................................92
If There Are Repeated Paper Jams ............93
No Power .........................................................94
Nothing Displays On The LCD (There Is No
Power) ..................................................94
Cannot Copy Or Print ......................................94
Cannot Print At All, Cannot Print Correctly....94
When Copying Or Printing From A
Computer..............................................94
When Copying ............................................95
Paper Curls ...................................................96
Outputting Stops In-progress ........................96
When Copying Or Printing From A
Computer..............................................96
When Copying ............................................96
Memory Card Problems (MP370) ....................97
Memory Card Is Not Recognized ..................97
Images On The Memory Card Are Not
Recognized ..........................................97
Cannot Print Correctly From The Memory
Card......................................................97
Cannot Write To A Memory Card From PC...98
Removable Disk Does Not Appear In
Windows Explorer ................................98
The [Unplug/Eject] Icon Does Not Appear
(Windows 2000) ...................................98
The Machine Does Not Appear In [Hardware
devices] In The [Add/Remove
Hardware] Dialog Box
(Windows 2000) ...................................99
In Windows Explorer, You Cannot Display
[Thumbnails] (Windows 2000)..............99
The Memory Card Is Recognized As A Drive
Other Than [Removable Disk] ..............99
Computer Cannot Be Started ....................... 99
Problems Printing From Your Computer ....... 100
Cannot Print To A Shared Printer ............... 101
Problems Scanning ....................................... 101
You Tried To Create A Multi-page PDF,
But Were Not Able To Scan
Multiple Documents ........................... 103
When You Click A Button On The MP
Toolbox, An Unwanted Application
Opens ................................................ 103
You Opened The Properties Dialog Box
From The [Scanners and Cameras]
Icon And Changed The Settings,
But The Settings Were Not
Activated (Windows 2000) ................. 103
Cannot Scan Correctly With Multi-Scan ..... 104
Scanned Image Is Displayed Large
(Small) On The Computer Screen ..... 104
The Cover Cannot Be Closed ....................... 105
The Inner Cover Cannot Be Closed............ 105
The Paper Output Tray Cannot Be
Closed................................................ 105
The Paper Output Tray Cannot Be
Opened .............................................. 105
When The [Alarm] Lamp Flashes ............... 106
LCD Messages ........................................... 107
Cannot Print Properly From A Digital
Camera (MP370) ............................... 110
12 Appendix
How To Change Settings, And Explanation
Of Their Content ................................ 111
Accessing The Machine Settings................ 111
Settings ......................................................... 112
Function key: [COPY] ................................ 112
Function key: [PHOTO PRINT] (MP370) ... 113
Function key: [Additional Functions] .......... 114
Settings For Paper Types ............................. 116
For Copying ............................................... 116
For Photo Printing (MP370)....................... 116
For Photo Index Sheet Printing (MP370)... 117
Displaying Electronic Manuals Stored On
The Setup CD-ROM .......................... 118
About The Software Guide............................ 120
About The Photo Application Guide .............. 120
Using The Online Help .................................. 121
Using The Utility Software............................. 121
Safety Information ......................................... 122
Legal Limitations On Use Of Your Product
And Use Of Images ........................... 128
Users In The U.S.A. ...................................... 129
Specifications ................................................ 130
General Specifications............................... 130
System Requirements ............................... 132
Copy Specifications ................................... 132
Photo Print Specifications (MP 370).......... 133
Print Specifications .................................... 133
Scan Specifications ................................... 134
Index ............................................................. 135
3
XReading The Document
Symbols Used In This Guide
Please read the list below of symbols used in this guide. The following symbols are used to indicate
important instructions. Be sure to obey these instructions.
WARNING
Indicates a warning concerning operations that may lead to death or
injury to persons if not performed correctly. In order to use the machine
safely, always pay attention to these warnings.
CAUTION
Indicates a caution concerning operations that may lead to injury to
persons or damage to property if not performed correctly. In order to
use the machine safely, always pay attention to these cautions.
IMPORTANT
Indicates operational warnings and restrictions. Be certain to read these
items to operate the machine correctly, and to avoid damage to the
machine.
NOTE
Indicates notes for operation or additional explanations. Reading these is
highly recommended.
See Set-Up Sheet
Refer to the Set-Up Sheet for more information.
See Software Guide Refer to the Software Guide (included on the Setup CD-ROM) for more
information.
4
(See page nn)
Indicates a page number where additional information can be found.
PC
Indicates the description applies to the machine when connected to a
computer.
z (Operation
branch title)
Used for an operation that can be performed in branch procedures.
1. (Operation
branch text)
Used to explain each operation of a branch procedure.
Keys Used In This Guide
Please read the descriptions below of notations of keys and messages used in this guide.
[key name]
Text enclosed in these brackets indicates a key on the operation panel of the
machine or an item on the computer to be manipulated.
Example: [Color]
<message>
Text enclosed in these brackets indicates a message or selectable menu item
which appears on the LCD (Liquid Crystal Display).
Example: <PHOTO PAPER PRO>, <OFF>
Terms Used In This Guide
Please read the list below of terms and abbreviations used in this guide.
machine
General term used to represent the MP370 or MP360.
default
A setting that remains in effect unless you change it.
document
The original sheets of paper, pages of a book, or photographs you copy or
scan with the machine.
paper
Paper on which you can print with the machine.
menu
A list of settings from which you select an item to set up or change. A menu
has a title which appears on the LCD.
PC click,
double-click
PC point
PC right-click
/(Slash)
Term that indicates selecting a command or option on your computer,
generally with a mouse.
Term that indicates moving a mouse pointer onto a desired item.
Term that indicates clicking the right button of a mouse.
Used when consecutively listing OS or model names. For example,
“Windows 2000/XP” indicates “Windows 2000” and “Windows XP.”
5
Chapter
1
Introduction
X Features Of Your Machine
Thank you for purchasing the Canon MP370/360. Your machine incorporates the following
functions in one simple-to-operate device:
Photo printer . . . . . . . . . Prints photo-quality images from any digital camera or memory card,
(MP370 only)
without using a computer.
Copier . . . . . . . . . . . . . . . Makes color or black & white copies. Also, applies advanced copy
features to your copies.
PC Printer. . . . . . . . . . . Prints photographs, vivid color and crisp black and white documents
from your computer.
PC Scanner . . . . . . . . . . Scans high-resolution images to your computer and processes them
easily using the utility software supplied.
You may select to use your machine as a stand-alone device for copying and photo printing
(MP370). Alternatively, connect your machine to a computer and you will have a fully integrated
printer/copier/scanner/photo printer. The utility software supplied with your machine enables you
to perform a variety of tasks from your computer effortlessly and efficiently.
6
Introduction
Chapter 1
X Main Components And Their Functions
This section provides the name and location of main components of this machine, and also describes
their functions.
Machine
z Exterior
Tray extension
Supports paper loaded on the multi-purpose tray. Pull it out before
loading paper.
Multi-purpose tray Used to load paper.
Operation panel
Displays the operating status of the machine. It is also used to change or
check the settings of each function. For details, see page 9.
Card slot cover*
Covers the card slot. Open this cover when inserting a memory card or
Compact Flash card adapter containing a memory card into the card
slots.
Tray extension
Supports printouts. Grasping the notch, pull this out before copying or
printing. When not being used, keep it closed in the paper output tray.
Paper output tray Printouts are output to this tray. Open the tray before you start copying
or printing, by pressing the Open button. If closed, the tray will
automatically open when the machine starts to copy or print. When not
being used, keep it closed in the machine.
Document cover
Covers the platen glass. Open this cover when loading a document on
the platen glass.
Platen glass
Used to load a document to be processed.
Direct print port
Used to connect a PictBridge- or Canon Bubble Jet Direct(for digital camera)* corresponding digital camera or digital video camcorder to the machine
when printing images directly from the camera. For details, see page 60.
Open button
Press this button to open the paper output tray accommodated in the
machine.
IMPORTANT
• The paper output tray will not open when the machine is placed on a tilted surface.
* MP370 only
Chapter 1
Introduction
7
z Rear view and interior
Power connector
USB connector
(for computer)
Access lamp*
Used to connect the power cord of the machine.
Used to connect a computer to the machine when printing from or
scanning to the computer.
Lights when a memory card is inserted into the card slot. This lamp
flashes while the machine is reading or writing data from/to the memory
card. When the machine finishes reading the card, the lamp shuts off.
Card slot*
Insert a memory card or Compact Flash card adapter containing a
memory card into these slots when photo printing. The machine is
equipped with two kinds of card slots.
Memory card eject Press this button to remove the Compact Flash card adapter, Microdrive
button*
memory card, or CompactFlash from the card slot.
Print head holder
Used to install a print head.
Inner cover
Open this cover when setting the paper thickness lever, replacing the
ink tanks, or clearing a paper jam.
CAUTION
• Printing with the inner cover open may result in injury.
Scan unit
Paper thickness
lever
Lift this unit until it locks into place when the inner cover needs to be
opened.
Switches the distance between the print head and paper according to the
paper type. Adjust the lever to the position appropriate for the paper
loaded.
* MP370 only
8
Introduction
Chapter 1
Operation Panel
This section describes the keys on the operation panel, and their functions and locations.
MP370
MP360
[ON/OFF] key
Turns the machine ON and OFF. Before turning ON the machine, make
sure the scan unit is closed. When turning ON and OFF, keep the key
pressed for at least one second.
[Photo Index Sheet] Switches the machine to Photo Index Sheet mode.
key*
[Menu] key
Accesses the settings to customize operation of your machine.
[W (–)] and [X (+)] Scroll through menu selections, and increase or decrease the number of
keys
copies or the image file number.
[Set] key
Selects or confirms settings. Also, press this key to recover to standby
mode after correcting paper jams and other errors that stop printing.
[Color] key
Starts color copying or scanning.
[Black] key
Starts black & white copying or scanning.
[Stop/Reset] key
Cancels operations and returns the machine to standby mode.
[Additional
Switches the machine to user mode, in which you can customize the
Functions] key
settings, including the ink level warning and maintenance settings.
[PHOTO PRINT] Switches the machine to photo print mode.
key*
* MP370 only
Chapter 1
Introduction
9
[SCAN] key
[COPY] key
[Alarm] lamp
LCD (Liquid
Crystal Display)
Switches the machine to scan mode. In scan mode, the machine scans a
document to your computer according to the settings selected. This key
is used when the machine is connected to a computer.
Switches the machine to copy mode.
Flashes when the machine is turned ON or OFF, when an error occurs,
or when paper or ink has run out.
Displays messages, menu selections, and the operation status.
IMPORTANT
• When unplugging the power cord, be sure to press [ON/OFF] first. When you press [ON/OFF], the
print head is protected by the cap to prevent the ink from drying. Turn the machine OFF with [ON/
OFF]. When unplugging the power cord, be sure to unplug it after turning the machine OFF with
[ON/OFF].
• When not using the machine for a long time, to prevent degradation of the print head, print or copy
in both black & white and in color, or perform print head cleaning, about once a month.
• Numerous nozzles are installed in the print head for high-precision printing. Just as the uncapped tip
of a ballpoint pen or marker becomes dry and unusable if not used for a long period of time, the print
head nozzles become blocked by dried ink. Periodically printing or cleaning the print head can
prevent this blockage.
NOTE
• The power cannot be turned OFF with [ON/OFF] when the machine is performing printing, scanning or
copying operations.
• Your machine performs a print head cleaning every time you plug in the machine. This ensures optimum
print quality but also consumes a small amount of ink during the cleaning process.
10
Introduction
Chapter 1
X Menu Flow
Refer to this menu flow when setting features of this machine.
NOTE
• For details on Special Copy features, see Chapter 4.
• For details on the Photo Print mode and Photo Index Sheet features, see Chapter 5.
• Default settings are shown in bold type.
COPY
MP370/360
PHOTO MP370
PRINT
PHOTO PRINT MODE
INDEX
ENLARGE/REDUCE
SELECT PAPER SIZE
PRESET RATIO
LTR
4"×6"
5"×7"
A4
25% MIN.
95% A4→LTR
100%
170% 5"×7"→LTR
212% 4"×6"→LTR
400% MAX.
SELECT PAPER TYPE
PHOTO PAPER PRO
PLAIN PAPER
HIGH RES. PAPER
PHOTO PAPER PLUS
GLOSSY
OTHER PHOTO PAPER
ZOOM
25%-100%-400%
FIT-TO-PAGE
PAPER SELECT
PRINT DATE
SIZE
OFF
ON
LTR
4"×6"
5"×7"
A4
VIVID PHOTO
OFF
ON
TYPE
ALL IMAGES
PLAIN
GLOSSY
HIGH RES.
TRANS.
PHOTO PRO
PHOTO PLUS
OTHER
SELECT PAPER SIZE
SELECT PAPER TYPE
BORDERLESS PRINT
OFF
ON
DENSITY
-LT
DK+
PRINT DATE
IMAGE QUALITY
VIVID PHOTO
NORMAL
FINE(PHOTO)
FAST
SINGLE IMAGE
SPECIAL COPY
FILE NO:
2 on 1
*1
BORDERLESS COPY
*2
IMAGE REPEAT
*3
AUTO
MANUAL
VERTICAL
HORIZONTAL
MIRROR IMAGE
NUMBER OF PRINTS
SELECT PAPER SIZE
SELECT PAPER TYPE
BORDERLESS PRINT
PRINT DATE
VIVID PHOTO
ENTIRE IMAGE
*1 You can use this feature only when the paper size is set to <LTR> or <A4>.
*2 You can use this feature only when the paper size is set to <LTR>, <4"×6">, <5"×7">, or <A4>.
*3 When selecting <MANUAL> for <IMAGE REPEAT>, you can select 1-4 times for <HORIZONTAL> and
<VERTICAL>.
Chapter 1
Introduction
11
NOTE
• For details on Additional Functions, see Chapter 12.
*1
SELECT RANGE
IMAGE NUMBER
FIRST IMAGE:
LAST IMAGE:
DATE
Additional
Functions
MP370/360
DATE: From
USER DATA
DATE: To
INK VOLUME
SELECT PAPER SIZE
LOW INK WARNING
SELECT PAPER TYPE
ON
OFF
BORDERLESS PRINT
INK COUNT RESET
BLACK INK CHANGED?
PRINT DATE
COLOR INK CHANGED?
VIVID PHOTO
MAINTENANCE
DPOF
NOZZLE CHECK
SELECT PAPER SIZE
CLEANING
SELECT PAPER TYPE
HEAD REFRESHING
BORDERLESS PRINT
ALIGN PRINT HEAD
VIVID PHOTO
ROLLER CLEANING
CALIBRATION
Photo Index
Sheet
PRINT/SCAN
Print
MP370
QUIET PRINTING
OFF
ON
Scan
EXTENSION AMOUNT
SCAN
Scans a Photo Index Sheet to print the selected
photographs according to the circles you fill.
ALL PAGES
LAST IMAGE
LAST
LAST
LAST
LAST
MOST
*2
*2
DATE: From
DATE: To
CARD PROTECT
(MP370)
ON
OFF
DISPLAY LANGUAGE
30 IMAGES
60 IMAGES
90 IMAGES
120 IMAGES
RECENT DATE
SELECT RANGE
SMALL
LARGE
ENGLISH
FRENCH
SPANISH
PORTUGUESE
*2
POWER SAVE TIMER
1 HOUR
4 HOURS
8 HOURS
*1 For <SELECT RANGE>, you can specify the range by <IMAGE NUMBER> or <DATE>.
*2 For Photo Index Sheet, you can select <ALL PAGES>, <LAST IMAGE>, or <SELECT RANGE> only when
31 or more images are stored on the memory card.
12
Introduction
Chapter 1
Chapter
2
Document Handling
X Document Requirements
The documents you load on the platen glass for copying or scanning must meet these requirements:
Document
type
• All types of paper documents
• Photographs
• Books
Size
(W × L)
Max. 8 1/2 in. × 11 3/4 in.
(216 mm × 297 mm)
Quantity
• 1 sheet
• PC 10 documents for Multi-Scan
Thickness
Max. 3/4 in. (20 mm)
NOTE
• PC Multi-Scan is a function for scanning multiple documents (small-size documents) at a time.
For more information, see Software Guide, located on your Setup CD-ROM.
Chapter 2
Document Handling
13
X Loading Documents
To copy or scan a document, set it on the platen glass.
NOTE
• Make sure any glue, ink, or correction fluid on the document is completely dry before loading.
• Make sure no staples or clips are attached to the document before loading.
1
Lift the document cover.
2
Load your document on the platen glass.
• Place your document face down on the platen glass.
• Align the upper left corner of your document with
the alignment mark on the lower right corner of the
platen glass.
NOTE
• The machine cannot scan the area within
approximately 1/8 in. (3 mm) of the front and right
edges of the platen glass.
3
Gently close the document cover.
NOTE
• Thick documents (Max. 3/4 in./20 mm), such as
books, can also be copied or scanned.
14
Document Handling
Chapter 2
Chapter
3
Paper Handling
X Recommended Paper And Requirements
The following paper is recommended for use with your machine. Please be sure to follow the
guidelines and meet the requirements when loading paper in the multi-purpose tray.
Paper Type
Load Limit
PC Printer Driver Setting for
[Paper Type]
Plain paper
Approx. 100 sheets
(20 lb. or 75 g/m2)
[Plain Paper]
Envelopes
Approx. 10 envelopes
[Envelope]
Canon Specialty Media
Canon recommends that you use genuine Canon paper to insure optimal print quality.
Paper Type
Load Limit
PC Printer Driver Setting for
[Paper Type]
High Resolution Paper
Approx. 80 sheets
[High Resolution Paper]
Glossy Photo Paper
10 sheets*1 (Letter/A4)
20 sheets (4" × 6")
[Glossy Photo Paper]
Matte Photo Paper
10 sheets
[Matte Photo Paper]
Photo Paper Plus Glossy
10 sheets* (Letter/A4/5" × 7") [Photo Paper Plus Glossy]
20 sheets (4" × 6")
Photo Paper Pro
10 sheets*1 (Letter/A4)
20 sheets (4" × 6")
[Photo Paper Pro]
Transparencies
30 sheets
[Transparency]
T-Shirt Transfers
1 sheet
[T-shirt Transfer]
1
*1 If the paper does not feed properly, fan the sheets prior to loading them (up to 10) in the multi-purpose
tray. Fanning the sheets will prevent them from sticking together.
NOTE
• For envelopes and T-shirt Transfer, set the paper thickness lever position to the right. For the other paper
types, set it to the left.
Chapter 3
Paper Handling
15
Selecting The Correct Paper
This section describes the characteristics and intended use of each paper applicable to this machine.
Refer to this section and select the paper most suitable for your purpose of printing.
Paper Type
Size
Purpose
Guidelines And Restrictions
Plain paper
Letter
(8 1/2 in. × 11 in./
215.9 mm × 279.4 mm)
Legal
(8 1/2 in. × 14 in./
215.9 mm × 355.6 mm)
A4
(8 1/4 in. × 11 3/4 in./210
mm × 297 mm)
Printing from
your computer/
photo printing/
copying
• 17 lb.–28 lb. (64 g/m2–105 g/m2)
• The machine supports the paper sizes
shown on the left in portrait orientation.
• You can use regular copier paper, cotton
bond paper, or typical letterhead.
• Your machine does not require special ink
jet paper.
• Legal-size paper can only be used when
printing from your computer.
Envelopes
US Commercial No. 10
(9 1/2 in. × 4 1/8 in./
241 mm × 105 mm)
European DL
(8 5/8 in. × 4 3/8 in./
220 mm × 110 mm)
Printing from
your computer
• You may be able to load other envelopes,
but Canon cannot guarantee consistent
performance.
• Do not use the following types of
envelopes since they may cause problems:
- Envelopes with windows, holes,
perforations, cutouts, double flaps,
pressure seals, and peel-off sealing strips.
- Envelopes made with embossed or
treated surfaces.
- Sealed envelopes.
- Envelopes with letters enclosed.
• Remove each envelope from the paper
output tray as soon as it is printed.
Canon Specialty Media
Canon recommends that you use genuine Canon paper to insure optimal print quality.
Paper Type
High
Resolution
Paper
16
Size
Letter
(8 1/2 in. × 11 in./
215.9 mm × 279.4 mm)
A4
(8 1/4 in. × 11 3/4 in./
210 mm × 297 mm)
Paper Handling
Purpose
Guidelines And Restrictions
• This type of paper provides better color
Printing from
reproduction than plain paper.
your computer/
/photo printing/ • It is suitable for printing business
documents that feature graphics and for
copying
photographs.
• Load the paper with the whiter side facing
up.
• Remove the sheets from the paper output
tray before the count reaches 50.
• If the paper curls, remove each sheet as it
is delivered in the paper output tray.
Chapter 3
Paper Type
Size
Purpose
Guidelines And Restrictions
Glossy
Letter
Photo Paper (8 1/2 in. × 11 in./
215.9 mm × 279.4 mm)
A4
(8 1/4 in. × 11 3/4 in./
210 mm × 297 mm)
4" × 6"
(4 in. × 6 in./
101.6 mm × 152.4 mm)
Printing from
your computer/
photo printing
/copying
• This paper is thicker than High Resolution
Paper and has a glossy surface to produce
printouts close to photograph quality.
• This paper is suitable for borderless
printing.
• Do not touch the printing surface until the
ink has dried.
• Load the paper with the whiter side facing
up.
• Remove the sheets from the paper output
tray before the count reaches 10.
• Do not use the loading support sheet
included with this paper.
• If the ink takes a long time to dry, remove
each sheet as soon as it is printed.
Matte Photo Letter
Paper
(8 1/2 in. × 11 in./
215.9 mm × 279.4 mm)
A4
(8 1/4 in. × 11 3/4 in./
210 mm × 297 mm)
Printing from
your computer
• This is paper that is thick to suppress gloss.
• This is matte water-resistant paper and
provides superior color reproduction.
• It is suitable for a variety of printing
purposes such as paper crafts, calendars
and matte photographs.
• By using borderless printing, you can print
without any white borders.
• Load the paper with the whiter side facing
up.
• Do not touch the printing surface until the
ink has dried.
• Remove each sheet as soon as it is printed.
Photo Paper Letter
Plus Glossy (8 1/2 in. × 11 in./
215.9 mm × 279.4 mm)
A4
(8 1/4 in. × 11 3/4 in./
210 mm × 297 mm)
4" × 6"*1
(4 in. × 6 in./
101.6 mm × 152.4 mm)
5" × 7"
(5 in. × 7 in./
127 mm × 177.8 mm)
Printing from
your computer/
photo printing
• This is a thick paper with a glossy
water-resistant coating and provides
superior color reproduction.
• It is ideal for printing high-quality
photographs.
• By using borderless printing, you can print
without any white borders.
• Load the paper with the glossy side facing
up.
• Remove each sheet from the paper output
tray as soon as it is printed.
*1 For borderless printing
Chapter 3
Paper Handling
17
Paper Type
Size
Photo Paper Letter
Pro
(8 1/2 in. × 11 in./
215.9 mm × 279.4 mm)
A4
(8 1/4 in. × 11 3/4 in./
210 mm × 297 mm)
4" × 6"*1
(4 in. × 6 in./
101.6 mm × 152.4 mm)
Purpose
Printing from
your computer/
photo printing/
copying
Guidelines And Restrictions
• This is a thick paper with a glossy finish
that provides superior color reproduction
and good lightfastness.
• It is ideal for printing high-quality
photographs.
• By using borderless printing, you can print
without any white borders.
• For 4" × 6" cards, by printing the image
beyond the perforations, you can then trim
the borders to produce a photograph
without any white borders.
• Do not trim the borders before printing.
• Load the paper with the glossy side facing
up.
• For 4" × 6" cards, remove the cards from
the paper output tray before the count
reaches 20.
• For other than 4" × 6" cards, remove the
paper from the paper output tray before the
count reaches 10.
*1 For borderless printing
Photo Paper Pro guidelines
• Do not touch the print surface until the ink is dry (approx. 30 minutes). Colors in dark images
may appear indistinct at first, but will become clearer after approx. 30 minutes.
• Images may smudge if you place them in an album before the ink is completely dry. It is
recommended that you allow the ink to dry for 24 hours.
• Do not attempt to dry the ink with a hair dryer or by exposing printouts to direct sunlight.
• Do not store or display printouts in hot, damp, or humid conditions. Never expose them to heat
or direct sunlight.
• Store printouts in photo albums, photo frames, or presentation binders to protect them from
direct exposure to air or sunlight.
• Do not mount printouts in an adhesive-type album as you may not be able to remove them.
• Be aware that some types of clear plastic folders and albums may cause the edges of the paper
to turn yellow.
18
Paper Handling
Chapter 3
Paper Type
Size
Purpose
Guidelines And Restrictions
Transparen- Letter
cies
(8 1/2 in. × 11 in./
215.9 mm × 279.4 mm)
A4
(8 1/4 in. × 11 3/4 in./
210 mm × 297 mm)
Printing from
your computer/
copying
• This film is ideal for printing presentation
material for use with overhead projectors.
• Load one sheet of plain paper as the last
sheet in the stack.
• Although you can print on either side of
the transparencies, best results can be
obtained by printing on the side toward
which it curls when held by the edge.
• Remove each sheet from the paper output
tray as soon as it is printed.
• Do not touch the printed surface or stack
the transparencies until the ink has dried.
• If you are storing the transparencies for a
long period of time, cover the printed sides
with plain paper before storing.
T-Shirt
Transfers
Printing from
your computer/
copying
• This paper is used to produce iron-on
transfers.
• Use mirror printing to print or copy the
image onto the T-shirt transfer.
• Load the paper with the side that does not
have green lines facing up.
• If the T-shirt transfer is curled, flatten it by
curling it in the opposite direction.
• The T-shirt transfer should be used as soon
as it is printed.
• Refer to the manuals supplied with the
T-shirt transfer for details on how to use
this paper.
• When copying, set the paper type to
<HIGH RES.>, and the image quality to
<FINE (PHOTO)>.
Chapter 3
Paper Handling
19
General Paper Guidelines
Paper Types You Cannot Use
• Do not use:
–Folded, creased, curled, or wrinkled paper
–Envelopes with double flaps, or with pressure seals
–Moist paper
–Paper with holes (e.g. punched holes)
–Very thin paper (less than 17 lb. or 64 g/m2)
–Very thick paper (more than 28 lb. or 105 g/m2) *Other than Canon genuine paper.
–Postcards with photographs or stickers adhered to them
–Envelopes made with embossed or treated surfaces
Handling Paper
• Hold the paper as closely as possible to its edges and try not to touch the print surface. Print
quality will deteriorate if the print surface is damaged or becomes dirty.
• Do not touch the print surface until the ink has dried.
• Some paper may curl and the print surface may smudge if you have used a large amount of ink
for printing. If this occurs, move the paper thickness lever to the right (see page 21). Paper that
tends to curl is not recommended for printing photographs or graphics. Use it for printing mainly
text.
• If the paper is curled, uncurl it before printing.
• Place the paper back into its packet when not using it, and store out of direct sunlight in a place
where the temperature and humidity are low.
20
Paper Handling
Chapter 3
X Setting The Paper Thickness Lever
The paper thickness lever adjusts the gap between the print head and the paper to accommodate the
thickness of various paper types. Before printing, be sure to set the paper thickness lever.
Follow this procedure:
1
Lift the scan unit until it locks into place
• When the machine is ON, the paper output tray
automatically opens when the scan unit is lifted
If the paper output tray does not open, press the
Open button to open the paper output tray.
.
1
.
Click
• The print head holder moves to the middle.
2
2
Open the inner cover.
3
Move the paper thickness lever
to the
right or left according to the paper type
.
1
A
NOTE
• For envelopes and T-shirt Transfer, set the paper
thickness lever position to the right. For the other
paper types, set it to the left.
4
Close the inner cover.
CAUTION
• Press the center of the inner cover until the cover locks into place.
• Printing with the inner cover open may result in injury.
5
Return the scan unit to its original position.
• The LCD displays the following message.
INK TANK CHANGED?
- YES
NO +
6
Press [X].
NOTE
• When not replacing an ink tank, be sure to press [X], and no other key.
Chapter 3
Paper Handling
21
X Setting The Paper Size And Type
For copying or photo printing (MP370), on the operation panel, you need to set the size and type
of paper loaded in the multi-purpose tray.
NOTE
• For copying, specify the paper size as described in Chapter 4.
• For photo printing, specify the paper size as described in Chapter 5.
• PC For documents printed from your computer, you can specify the paper size and type on your computer.
(See Software Guide, located on your Setup CD-ROM)
X Loading Paper
Loading Paper Other Than Envelopes
Follow this procedure:
1
Set the paper thickness lever to the right or left according to the paper
type.
NOTE
• For the appropriate paper thickness lever position for each paper type, see page 15.
• For details on setting the paper thickness lever, see page 21.
2
Open the multi-purpose tray
out the tray extension .
, then pull
1
2
• The tray extension can be extended in two parts.
3
Place a stack of paper (print side up) in
the multi-purpose tray
, and pinch the
paper guide
and adjust it to the left
side of the stack .
1
2
IMPORTANT
• Make sure the stack does not exceed the paper
limit mark
.
B
A
22
Paper Handling
Chapter 3
Loading Envelopes
Follow this procedure:
1
Set the paper thickness lever to the right.
NOTE
• For details on setting the paper thickness lever, see page 21.
2
3
Open the multi-purpose tray, then pull out the tray extension.
Prepare the envelopes for loading.
IMPORTANT
• Press down firmly on the edges of the envelopes to
make the folds crisp. Also, press firmly on the
area that corresponds to the edges of the back
flap.
• Remove any curling by holding the edges
diagonally and bending them gently.
• If the edges of the envelope are inflated or are
curling, place the envelope on a flat surface (such
as a desk).
• With a pen, press down while moving it from the
center toward the edges of the envelope.
• Ensure that no curl or puff exceeds 1/8 in.
(3 mm).
Incorrect
Correct
Cross-sections of the envelope edge
Chapter 3
Paper Handling
23
4
Place the stack of envelopes (print side
up) in the multi-purpose tray
, and
pinch the paper guide
and adjust it to
the left side of the stack .
1
2
• Load the envelopes in the multi-purpose tray with
the short side down.
IMPORTANT
• Make sure the stack does not exceed the paper
limit mark .
B
A
24
Paper Handling
Chapter 3
Chapter
4
Copying
X Documents You Can Copy
For information on the types of documents you can copy, their requirements, and details on loading
them, see Chapter 2.
X Setting The Paper Size And Type
For copying, on the operation panel, you need to set the size and type of paper loaded in the
multi-purpose tray.
NOTE
• For details on paper, see page 15.
• The asterisk <*> on the LCD indicates the current setting.
Follow this procedure:
1
Press [COPY].
2
Press [Menu] twice until <2.PAPER SELECT> appears.
2.PAPER SELECT
3
Press [Set].
Ex: SIZE : <
TYPE :
4
Letter size
Card size
Card size
A4 size
Press [Set].
Ex: SIZE :
TYPE : <
Chapter 4
>
Use [W] or [X] to select the paper size.
– <LTR>:
– <4"×6">:
– <5"×7">:
– <A4>:
5
*LTR
*PLAIN
*LTR
*PLAIN
>
Copying
25
6
Use [W] or [X] to select the paper type.
– <PLAIN>:
– <GLOSSY>:
– <HIGH RES.>:
– <TRANS.>:
– <PHOTO PRO>:
– <PHOTO PLUS>:
– <OTHER>:
Suitable for plain paper.
Suitable for glossy photo paper and high gloss photo film.
Suitable for high resolution paper.
Suitable for transparencies.
Suitable for photo paper pro.
Suitable for photo paper plus glossy.
Suitable when using photo paper other than that described above (such as
matte photo paper), or if you do not know the paper type.
NOTE
• In order to obtain optimal quality print results, when copying photographs, use
Canon-recommended Photo Paper Pro or Photo Paper Plus.
7
Press [Set].
X Making Copies
When making color or black & white copies, you can adjust the print resolution and density. You
can also change reduction or enlargement settings.
IMPORTANT
• After turning the machine ON, or after recovering from Power Save mode (see page 88), the image
may not be correctly read by the machine. Wait at least one minute before copying.
Follow this procedure:
1
Load the document on the platen glass.
NOTE
• For details on how to load documents, see page 14.
2
Press [COPY].
3
Use [W] or [X] to select the number of copies (max. 99 copies).
Ex: 100%
LTR NORMAL
PLAIN
03
NOTE
• For the number of sheets of paper you can load at a time in the multi-purpose tray, see page 15.
4
Adjust the settings for your document as necessary.
NOTE
• To select the paper size and type, see page 25.
• To select the image quality, see page 27.
• To select the scanning exposure, see page 28.
• To select the copy ratio, see page 28.
26
Copying
Chapter 4
5
Press [Color] for color copying, or [Black] for black & white copying.
• The machine starts copying.
NOTE
• To cancel copying, press [Stop/Reset].
X Adjusting Image Quality (Resolution)
You can adjust the image quality according to the document to be copied.
Follow this procedure:
1
Press [Menu] four times until <4.IMAGE QUALITY> appears.
4.IMAGE QUALITY
W
*NORMAL
2
X
Use [W] or [X] to select the image quality.
– <NORMAL>:
– <FINE(PHOTO)>:
– <FAST>:
Suitable for text-only documents.
Suitable for photographs.
Suitable for high speed copying at a lower resolution.
NOTE
• <NORMAL> cannot be selected when <GLOSSY>, <HIGH RES.>, <PHOTO PRO>, <PHOTO
PLUS>, or <OTHER> is selected as the paper type. (See page 25)
• <FAST> is only available when <PLAIN> is selected as the paper type. (See page 25)
3
Press [Set].
NOTE
• When using <FAST>, if the quality is different from that expected, select <NORMAL> or
<FINE(PHOTO)> and try copying again.
• To cancel, press [Stop/Reset].
Chapter 4
Copying
27
X Adjusting Exposure (Density)
Exposure (density) is the degree of difference between light and dark. Increasing the exposure
setting further blackens dark areas and whitens bright areas. Whereas decreasing the exposure
setting reduces the difference between bright and dark areas. You can adjust the exposure between
nine gradations.
Follow this procedure:
1
Press [Menu] three times until <3.DENSITY> appears.
3.DENSITY
-LT
2
DK+
Use [W] or [X] to select the exposure.
• Pressing [W] decreases the density, and pressing [X] increases the density.
3
Press [Set].
NOTE
• To cancel, press [Stop/Reset].
X Reducing Or Enlarging A Copy
You can reduce or enlarge copies using three different methods:
1 Preset copy ratios You can select one of the preset ratios to reduce or enlarge copies.
2 Custom copy ratios You can specify the copy ratio in percentage to reduce or enlarge copies.
3 Automatic ratios The machine automatically reduces or enlarges the image to fit the paper
size.
The following sections describe how to use these methods.
Using Preset Copy Ratios
Preset copy ratios are convenient when changing between standard paper sizes, for example,
reducing A4 to letter size, or enlarging 4" × 6" to letter size.
Follow this procedure:
1
Press [Menu] once until <1.ENLARGE/REDUCE> appears.
1.ENLARGE/REDUCE
W
PRESET RATIO
2
Use [W] or [X] to select <PRESET RATIO>.
1.ENLARGE/REDUCE
W
PRESET RATIO
3
X
X
Press [Set].
Ex: PRESET RATIO
-
28
Copying
100%
+
Chapter 4
4
Use [W] or [X] to select the copy ratio.
– <25% MIN.>:
– <95% A4→LTR>:
– <100%>:
– <170% 5"×7"→LTR>:
– <212% 4"×6"→LTR>:
– <400% MAX.>:
5
Reduces the document to the 25% when copying.
Reduces an A4-size document to letter size when copying.
Does not change the document size when copying.
Enlarges a 5" × 7" document to letter size when copying.
Enlarges a 4" × 6" document to letter size when copying.
Enlarges the document to the 400% when copying.
Press [Set].
Using Custom Copy Ratios
In addition to making reduction and enlargement decisions using preset copy ratios, you can make
reduction and enlargement decisions in custom 1% increments.
Follow this procedure:
1
Press [Menu] once until <1.ENLARGE/REDUCE> appears.
1.ENLARGE/REDUCE
W
PRESET RATIO
2
Use [W] or [X] to select <ZOOM>.
1.ENLARGE/REDUCE
W
ZOOM
3
X
X
Press [Set].
Ex: ZOOM 25-400%
-
4
100%
+
Use [W] or [X] to select a copy ratio between 25% and 400%.
• Pressing [W] decreases the copy ratio, and pressing [X] increases the ratio.
• Press and hold down the [W] or [X] to quickly advance through the ratios.
5
Chapter 4
Press [Set].
Copying
29
Copying An Image To Fit The Page
If the document to be copied is larger or smaller than the specified paper size, you can automatically
reduce or enlarge the image to fit the size of the paper you are printing on.
NOTE
• Some document sizes may not be correctly detected.
Follow this procedure:
1
Press [Menu] once until <1.ENLARGE/REDUCE> appears.
1.ENLARGE/REDUCE
W
PRESET RATIO
2
Use [W] or [X] to select <FIT-TO-PAGE>.
1.ENLARGE/REDUCE
W
FIT-TO-PAGE
3
X
X
Press [Set].
X Advanced Copy Features
The following advanced copy features are available:
2 on 1 copying
Borderless copying
Repeating an image on a page
Creating a mirror image
Shrinking an image to fit the page
Reduces two document pages to fit onto one page.
Copies color images so that they fill the entire page without
borders.
Copies an image multiple times onto a single page.
Makes a mirror copy of a document, for example, when
copying onto T-shirt transfers.
Automatically reduces the image to fit the paper size.
The following sections describe how to use these features.
30
Copying
Chapter 4
Copying Two Pages To Fit Onto A Single Page
This feature enables you to copy two documents onto a single sheet of paper, by reducing and
rotating each image 90 degrees.
NOTE
• If <MEMORY FULL> appears on the LCD when copying, set the image quality to <NORMAL> and try
copying again. (See page 27)
• You can use this feature only when the paper size is set to <LTR> or <A4>. (See page 25)
Follow this procedure:
1
Load the first document on the platen glass.
2
Press [COPY].
3
Use [W] or [X] to select the number of copies (max. 99 copies).
NOTE
• For the number of sheets of paper you can load at a time in the multi-purpose tray, see page 15.
4
Adjust the settings for your document as necessary.
NOTE
• To select the paper size and type, see page 25.
• To select the image quality, see page 27.
• To select the scanning exposure, see page 28.
• You cannot select the copy ratio.
5
Press [Menu] repeatedly until <5.SPECIAL COPY> appears.
5.SPECIAL COPY
W
2 on 1
6
Press [Set].
Ex:
Chapter 4
X
62% LTR
2 on 1
NORMAL
01
Copying
31
• If a paper size setting other than <LTR> or <A4> is selected, the LCD displays the following
message.
Ex: SIZE : <
TYPE :
*LTR
*PLAIN
>
• Use [W] or [X] to select either <LTR> or <A4>, then press [Set].
• Use [W] or [X] to select the paper type, then press [Set].
7
Press [Color] for color copying, or [Black] for black & white copying.
SCANNING
8
01
Load the second document on the platen glass.
NEXT PAGE
:START
END SCANNING:SET
• If you have only one document to scan, press [Set].
9
Press [Color] for color copying, or [Black] for black & white copying.
• Press the same key you pressed in step 7.
IMPORTANT
• If you do not press the same key you pressed in step 7, the machine does not start copying.
NOTE
• To cancel copying, press [Stop/Reset].
• To continue to copy two pages on a single page, repeat steps 7 to 9.
Borderless Copying
This feature enables you to copy color images so that they fill the entire page without borders.
NOTE
• You can use this feature only when the paper type is set to <GLOSSY>, <HIGH RES.>, <PHOTO PRO>,
<PHOTO PLUS>, or <OTHER>. For details on setting the paper type, see page 25.
• You can only copy in color with this feature.
• The copied image may need to be enlarged to fit onto the selected paper size when making borderless copies.
Some cropping may occur.
• When borderless copying is selected, the LCD will display the setting with the symbol “+,” such as <95%+>,
<100%+>, etc.
32
Copying
Chapter 4
Follow this procedure:
1
Load the document on the platen glass.
2
Press [COPY].
3
Use [W] or [X] to select the number of copies (max. 99 copies).
NOTE
• For the number of sheets of paper you can load at a time in the multi-purpose tray, see page 15.
4
Adjust the settings for your document as necessary.
NOTE
• To select the paper size and type, see page 25.
• The scanning resolution is fixed to <FINE(PHOTO)>. You cannot change this setting.
• To select the scanning exposure, see page 28.
• To select the copy ratio, see page 28.
5
Press [Menu] repeatedly until <5.SPECIAL COPY> appears.
5.SPECIAL COPY
W
2 on 1
6
X
Use [W] or [X] to select <BORDERLESS COPY>.
5.SPECIAL COPY
W
BORDERLESS COPY
7
X
Press [Set].
100%+ LTR FINE
BORDERLESS COPY
01
• If a paper type setting is selected that cannot be used in borderless copying, the LCD displays
the following message.
Ex: SIZE : <
TYPE :
*LTR
>
*PHOTO PRO
• Press [Set] to confirm the paper size.
• Use [W] or [X] to select <GLOSSY>, <HIGH RES.>, <PHOTO PRO>, <PHOTO PLUS>, or
<OTHER> as the paper type, then press [Set].
8
Press [Color].
NOTE
• Pressing [Black] does not start copying.
• You can select the amount of image that extends off the paper. (See page 42)
Chapter 4
Copying
33
Repeating An Image On A Page
This feature enables you to copy an image multiple times onto a single page. You can set the
machine to automatically select the number of times it repeats the image, or you can specify the
number.
IMPORTANT
• When manually setting the number of times to copy the image, you must set the paper size before
copying. (See page 25)
• When manually setting the number of times to copy the image, your original image must be no larger
than one of the divisions. For example, if you want to make four repeats of your image, the document
must be no larger than one quarter of the paper size you are copying on to.
Follow this procedure:
1
Load the document on the platen glass.
2
Press [COPY].
3
Use [W] or [X] to select the number of copies (max. 99 copies).
NOTE
• For the number of sheets of paper you can load at a time in the multi-purpose tray, see page 15.
4
Adjust the settings for your document as necessary.
NOTE
• To select the paper size and type, see page 25.
• To select the image quality, see page 27.
• To select the scanning exposure, see page 28.
• To select the copy ratio, see page 28.
• You cannot select <FIT-TO-PAGE> as the copy ratio.
5
Press [Menu] repeatedly until <5.SPECIAL COPY> appears.
5.SPECIAL COPY
W
2 on 1
6
Use [W] or [X] to select <IMAGE REPEAT>.
5.SPECIAL COPY
W
IMAGE REPEAT
7
X
Press [Set].
IMAGE REPEAT
W
AUTO
34
X
Copying
X
Chapter 4
8
Use [W] or [X] to select <AUTO> or <MANUAL>.
z If you select <AUTO>:
1. Press [Set].
Ex: 100%
REPEAT
LTR NORMAL
AUTO
01
2. Go to step 9.
z If you select <MANUAL>:
1. Decide the number of times you want to copy the image.
• You can select a maximum of four vertical repeats and four horizontal repeats.
IMPORTANT
• Your original image must be no larger than one of the divisions. For example, if
you want to make four repeats of your image, the document must be no larger than
one quarter of the paper size you are copying on to.
22 repeats
Printing result
Document
33 repeats
Printing result
Document
2. Press [Set].
Ex: VERTICAL
HORIZONTAL
< 2 >
2
3. Use [W] or [X] to select the number of vertical repetitions (max. 4).
4. Press [Set].
Ex: VERTICAL
HORIZONTAL
2
< 2 >
5. Use [W] or [X] to select the number of horizontal repetitions (max. 4).
6. Press [Set].
7. Go to step 9.
9
Press [Color] for color copying, or [Black] for black & white copying.
NOTE
• To cancel copying, press [Stop/Reset].
• Press [Stop/Reset] to return the machine to standby mode.
Chapter 4
Copying
35
Creating A Mirror Image
This feature enables you to make a mirror copy of a document. Use this feature when copying onto
T-shirt transfers so that the image is oriented correctly when ironed onto fabric.
NOTE
• Use T-shirt transfers when the image will be ironed onto T-shirts. (See page 15)
Follow this procedure:
1
Load the document on the platen glass.
2
Press [COPY].
3
Use [W] or [X] to select the number of copies (max. 99 copies).
NOTE
• For the number of sheets of paper you can load at a time in the multi-purpose tray, see page 15.
4
Adjust the settings for your document as necessary.
NOTE
• To select the paper size and type, see page 25.
• To select the image quality, see page 27.
• To select the scanning exposure, see page 28.
• To select the copy ratio, see page 28.
5
Press [Menu] repeatedly until <5.SPECIAL COPY> appears.
5.SPECIAL COPY
W
2 on 1
6
Use [W] or [X] to select <MIRROR IMAGE>.
5.SPECIAL COPY
W
MIRROR IMAGE
7
X
Press [Set].
Ex: 100%
MIRROR
8
X
LTR
NORMAL
01
Press [Color] for color copying, or [Black] for black & white copying.
NOTE
• To cancel copying, press [Stop/Reset].
36
Copying
Chapter 4
Shrinking An image To Fit The Page
If the image to be copied is larger than the paper, this feature will automatically reduce the image
to fit the paper size.
Same size paper
Follow this procedure:
1
Load the document on the platen glass.
2
Press [COPY].
3
Use [W] or [X] to select the number of copies (max. 99 copies).
NOTE
• For the number of sheets of paper you can load at a time in the multi-purpose tray, see page 15.
4
Adjust the settings for your document as necessary.
NOTE
• To select the paper size and type, see page 25.
• To select the image quality, see page 27.
• To select the scanning exposure, see page 28.
5
Press [Menu] repeatedly until <5.SPECIAL COPY> appears.
5.SPECIAL COPY
W
2 on 1
6
Use [W] or [X] to select <ENTIRE IMAGE>.
5.SPECIAL COPY
W
ENTIRE IMAGE
7
X
Press [Set].
Ex:
8
X
90% LTR NORMAL
ENTIRE IMAGE
01
Press [Color] for color copying, or [Black] for black & white copying.
NOTE
• To cancel copying, press [Stop/Reset].
• For some documents, part of the document may not be copied.
Chapter 4
Copying
37
Chapter
5
Photo Printing From
A Memory Card (MP370)
There are several ways you can print photos directly from a memory card, without using a
computer. In particular, if you use a Photo Index Sheet, you can easily specify photographs and set
printing options.
Step 1
Make sure the machine is turned ON.
Step 2
Load paper into the multi-purpose tray. (See page 22)
Step 3
Insert a memory card. (See page 40)
Step 4
Select the printing method. Three main methods are:
• Printing by using the Photo Index Sheet (See page 45)
• Printing all images (See page 49)
• Printing an index* (See page 52)
* For the operation flow, see page 51.
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Photo Printing From A Memory Card (MP370)
Chapter 5
X Compatible Memory Cards
The following cards are compatible with the machine. They are inserted into the card slots as
described below:
Left card slot
MEMORY STICK
SmartMedia
Right card slot
MultiMedia Card
SD Secure Digital
memory card
CompactFlash
Type I/II
xD-Picture Card
Microdrive memory card
CAUTION
• When using an xD-Picture Card, make sure to insert the xD-Picture Card into a Compact Flash card
adapter (must be purchased separately) before inserting it into the card slot of the machine.
IMPORTANT
• You cannot use SmartMedia that has less than 2 MB of memory.
• Some digital cameras are not compatible with 64 MB and 128 MB memory cards. Image data on
memory cards that are incompatible with the camera may be unreadable or the image data may
become damaged.
• Use the memory card formatted with a digital camera. Formatting a memory card erases all image
data on the card. If the memory card to be formatted contains necessary image data, copy it to your
computer beforehand. The memory card may not be usable with the machine if formatted with a
computer.
• For information on memory cards compatible with your digital camera, see the manual supplied with
your digital camera.
• PC To use your computer to read or write data on a memory card, see Software Guide, located on
your Setup CD-ROM.
• PC If you have copied image data from a memory card to your computer and then edited the images,
be sure to print the images from your computer. Copying edited image data back onto a memory card
and then printing the images from your machine will degrade the print quality.
NOTE
• Direct printing from an MP370 requires that images be saved onto the memory card using a JPEG (DCF/
CIFF/Exif 2.2 or earlier/JFIF) format. RAW files are not compatible with direct printing on the MP370.
Chapter 5
Photo Printing From A Memory Card (MP370)
39
X Inserting/Removing A Memory Card
Inserting A Memory Card
There are two ways of inserting a memory card depending on the type of memory card: one is to
insert a memory card directly into the card slot, and the other one is to insert a memory card through
a Compact Flash card adapter (must be purchased separately).
CAUTION
• When using an xD-Picture Card, make sure to insert the
card into a Compact Flash card adapter (must be
purchased separately) before inserting it into the card
slot of the machine.
Follow this procedure:
1
Make sure the machine is turned ON.
2
Open the card slot cover on the lower right of the machine.
3
Insert the memory card or the Compact Flash card adapter containing the
memory card into the appropriate card slot.
CAUTION
• Do not force a memory card into a Compact Flash card adapter while the adapter is in the
card slot. For more information, see the manual supplied with your Compact Flash card
adapter.
• PC If you are using an SD Secure Digital memory card, depending on how you insert it,
the write protect lock occasionally may lock, and you will not be able to write from a
computer. If this occurs, release the SD Secure Digital memory card lock, and while being
cautious not to engage the write protect lock, then insert the memory card.
Right card slot
Left card slot
MEMORY
STICK
SD Secure Digital
memory card
xD-Picture Card
(inserted into a Compact Flash card adapter)
SmartMedia
MultiMedia Card
Microdrive
memory card
CompactFlash
Type I/II
IMPORTANT
• When inserting the memory card or the Compact Flash card adapter containing the
memory card into the card slot, insert it with its front side (labeled side) facing outside.
40
Photo Printing From A Memory Card (MP370)
Chapter 5
NOTE
• If the memory card cannot be read, check that:
– the memory card or Compact Flash card adapter containing the memory card is inserted all the way
into the card slot.
– you are using a compatible memory card.
– your memory card contains image data.
Removing A Memory Card
Follow this procedure:
CAUTION
• If an error occurs during printing from the memory card (e.g. paper runs out), do not remove the
memory card or Compact Flash card adapter containing a memory card as this may damage the data
on the memory card.
• While the Access lamp is lit or flashing, do not remove the memory card or the Compact Flash card
adapter containing a memory card as this may damage the data on the memory card.
1
Press [ON/OFF] to turn OFF the machine.
• PC If you have been writing to a memory card in Windows 2000, wait at least 10 seconds
before turning OFF the machine.
2
Remove the memory card from the card
slot.
• To remove the xD-Picture Card (Compact Flash
card adapter), Microdrive memory card, or
CompactFlash, first press the button
at the
bottom of the card slot.
For the MEMORY STICK, MultiMedia Card,
SmartMedia, or SD Secure Digital memory card,
remove the card without pressing the button.
Chapter 5
A
Ex: Compact Flash card
adapter, Microdrive
memory card, or
CompactFlash
Photo Printing From A Memory Card (MP370)
41
X Convenient Printing Functions
You can select print setting options, such as printing photographs without borders and printing
blues and greens in landscape photographs brighter.
Setting Borderless Printing
This feature enables you to print colored images so that they fill the entire page without borders.
Without borders
With borders
z To enable/disable borderless printing:
1. Press [PHOTO PRINT].
2. Press [Menu] once until <1.PHOTO PRINT MODE> appears.
3. Use [W] or [X] to select the printing method, and then press [Set].
4. Use [W] or [X] to select the paper size, and then press [Set].
5. Use [W] or [X] to select the paper type, and then press [Set].
• <BORDERLESS PRINT> is displayed on the LCD.
Ex: 4.BORDERLESS PRINT
W
OFF
X
NOTE
• The menu number may differ, depending on the photo print settings.
6. Use [W] or [X] to enable or disable borderless printing.
– OFF: Disables borderless printing.
– ON: Enables borderless printing.
NOTE
• With the borderless printing function, the document to be printed is enlarged so that it slightly
extends off the paper. The amount of image that extends off the paper (extension amount) can
be adjusted.
• This cannot be used for index printing, or when <PLAIN PAPER> is selected for the paper
type.
z To adjust the amount of image that extends off the paper (extension amount):
1. Press [Additional Functions].
2. Use [W] or [X] to select <4.EXTENSION AMOUNT>.
USER DATA
4.EXTENSION AMOUNT
42
Photo Printing From A Memory Card (MP370)
Chapter 5
3. Press [Set].
Ex: EXTENSION AMOUNT
SMALL
4. Use [W] or [X] to select the extension amount.
– <SMALL> : Reduces the amount of image that extends off the paper.
– <LARGE> : Enlarges the amount of image that extends off the paper.
5. Press [Set].
6. Press [Stop/Reset] to switch the machine to standby mode.
Setting Vivid Photo Printing
Enabling this setting will make photographs appear more vibrant, especially blues and greens. It is
also effective for photographs that were not taken with the correct exposure.
z To enable/disable vivid photo printing:
1. Press [PHOTO PRINT].
2. Press [Menu] once until <1.PHOTO PRINT MODE> appears.
3. Use [W] or [X] to select the printing method, and then press [Set].
4. Use [W] or [X] to select the paper size, and then press [Set].
5. Use [W] or [X] to select the paper type, and then press [Set].
6. Use [W] or [X] to enable or disable borderless printing, and then press [Set].
7. Use [W] or [X] to select date printing or not, and then press [Set].
• <VIVID PHOTO> is displayed on the LCD.
Ex: 6.VIVID PHOTO
W
OFF
X
NOTE
• The menu number may differ, depending on the photo print settings.
8. Use [W] or [X] to enable or disable vivid photo printing.
– OFF: Disables vivid photo printing.
– ON: Enables vivid photo printing.
NOTE
• Printing will take longer when this setting is enabled.
• This cannot be used when <PLAIN PAPER> is selected for the paper type.
Chapter 5
Photo Printing From A Memory Card (MP370)
43
Setting Date Printing
Enabling this setting will print the date, recorded by the digital camera, below each thumbnail on
an index
or on the bottom right of the photograph .
z To enable/disable date printing:
1. Press [PHOTO PRINT].
2. Press [Menu] once until <1.PHOTO PRINT MODE> appears.
3. Use [W] or [X] to select the printing method, and then press [Set].
4. Use [W] or [X] to select the paper size, and then press [Set].
5. Use [W] or [X] to select the paper type, and then press [Set].
6. Use [W] or [X] to enable or disable borderless printing, and then press [Set].
• <PRINT DATE> is displayed on the LCD.
Ex: 4.PRINT DATE
W
OFF
X
NOTE
• The menu number may differ, depending on the photo print settings.
7. Use [W] or [X] to enable or disable date printing.
– OFF: Disables date printing.
– ON: Enables date printing.
NOTE
• Printing will take longer when this setting is enabled.
• You cannot set date printing from the machine for DPOF printing. (See page 59)
44
Photo Printing From A Memory Card (MP370)
Chapter 5
X Printing By Using The Photo Index Sheet
With the MP370, you can easily print photographs by filling in the appropriate circles on a Photo
Index Sheet to select print options and photographs you want to print. Simply scanning a Photo
Index Sheet prints the selected photographs according to the selections you have made.
Select the paper size and type.
Select date printing and/or vivid
photo printing as necessary.
* If you select Plain Paper for the
paper type, vivid photo printing
cannot be enabled, even if marked.
Mark this to print all
photographs, one copy each.
* When you mark this, even if you
mark the number of copies you
want to print for each photograph,
those marks will be disregarded,
and one copy each of all
photographs will be printed.
Select the number of copies (fill in
the respective circle under the
photograph you want to print).
Follow the procedure as
described.
Mark this to print same Photo
Index Sheet again.
* If you mark this, all other marked
settings will be disregarded.
Follow this procedure:
1
Turn ON the machine, and load letter- or A4-size paper in the
multi-purpose tray.
• Use completely white plain paper when printing a Photo Index Sheet.
NOTE
• For details on paper, see page 15.
• For details on how to load paper, see page 22.
2
Insert the memory card into the card slot. (See page 40)
3
Press [Photo Index Sheet].
[PHOTO INDEX SHEET]
< PRINT >
SCAN
Chapter 5
Photo Printing From A Memory Card (MP370)
45
4
Use [W] or [X] to select <PRINT>.
[PHOTO INDEX SHEET]
< PRINT >
SCAN
5
Press [Set].
z If 30 or fewer images are stored on the memory card:
1. The Photo Index Sheet is printed.
2. Go to step 8.
z If 31 or more images are stored on the memory card:
SHEET (LTR or A4)
W
ALL PAGES
X
1. Go to step 6.
6
Use [W] or [X] to select the range of photographs to print on the Photo
Index Sheet.
– <ALL PAGES>:
– <LAST IMAGE>:
– <SELECT RANGE>:
Prints all image data stored on the memory card.
Prints image data stored on the memory card in chronological order
beginning from the most recently recorded date.
Prints image data stored on the memory card according to a specified
range of recorded dates.
z If you select <ALL PAGES>:
1. Go to step 7.
z If you select <LAST IMAGE>:
1. Press [Set].
SHEET (LTR or A4)
W LAST 30 IMAGES
X
2. Use [W] or [X] to select how many recent photographs to print.
– <LAST 30 IMAGES>:
Prints the 30 most recently recorded photographs.
– <LAST 60 IMAGES>:
Prints the 60 most recently recorded photographs.
– <LAST 90 IMAGES>:
Prints the 90 most recently recorded photographs.
– <LAST 120 IMAGES>:
Prints the 120 most recently recorded photographs.
– <MOST RECENT DATE>: Prints the photographs with the most recent recorded date.
3. Go to step 7.
z If you select <SELECT RANGE>:
1. Press [Set].
Ex: DATE: From
06/02/2003
46
X
Photo Printing From A Memory Card (MP370)
Chapter 5
2. Use [W] or [X] to select the first recorded date of photographs you want to print.
Ex: DATE: From
W
06/02/2003
X
3. Press [Set].
Ex: DATE: To
W
06/02/2003
X
4. Use [W] or [X] to select the last recorded date of photographs you want to print.
Ex: DATE: To
W
06/08/2003
X
5. Go to step 7.
7
Press [Set].
Ex: SHEET (LTR or A4)
PRINTING
P.001/002
• The machine prints the Photo Index Sheets.
NOTE
• If more than 30 photographs are to be printed, the machine prints them on more than one Photo
Index Sheet.
8
Fill in the appropriate circles (
) with a dark pencil or a black ink pen
to select the photographs to print and print settings.
Good example
Bad example
Check mark
Line only
Light
IMPORTANT
• Be sure to fill a circle for every setting item (except options).
• If there is more than one Photo Index Sheet, fill all the sheets.
• If the filled circles on the Photo Index Sheet are not dark enough, the machine may not
read the settings.
9
Load the paper selected on the Photo Index Sheet in the multi-purpose
tray.
NOTE
• When printing image data using a Photo Index Sheet, you can select 4" × 6", 5" × 7",
8.5" × 11", or A4 for the paper size.
Chapter 5
Photo Printing From A Memory Card (MP370)
47
10
11
Move the paper thickness lever
left
.
to the
1
A
Load the Photo Index Sheet on the platen
glass.
• When loading the Photo Index Sheet, place the front
side down, and align the upper left corner of the
sheet with the alignment mark on the lower right
corner of the platen glass.
CAUTION
• Be sure to load the Photo Index Sheet in the correct orientation on the platen glass.
12
Press [Photo Index Sheet].
13
Use [W] or [X] to select <SCAN>.
[PHOTO INDEX SHEET]
PRINT
< SCAN >
14
Press [Set].
• The machine reads the Photo Index Sheet, and prints photographs according to
the settings.
IMPORTANT
• If the LCD displays <SCANNING ERROR>, press [Set] and ensure that a circle is filled for
each setting item.
• If the filled circles on the Photo Index Sheet are not dark enough, the machine may not
read the settings.
• Do not remove the memory card while the machine is printing.
• If the platen glass is soiled, the machine may not read the settings.
NOTE
• To cancel printing, press [Stop/Reset].
• To continue to print photographs using the subsequent Photo Index Sheets, repeat steps 8 to 14.
48
Photo Printing From A Memory Card (MP370)
Chapter 5
X Printing All Images
This printing method creates individual prints of all photographs stored on a memory card.
Follow this procedure:
1
Turn ON the machine, and load the correct paper in the multi-purpose tray.
NOTE
• For details on paper, see page 15.
• For details on how to load paper, see page 22.
2
Insert the memory card into the card slot. (See page 40)
3
Press [PHOTO PRINT].
4
Press [Menu] once until <1.PHOTO PRINT MODE> appears.
1.PHOTO PRINT MODE
W
*INDEX
5
X
Use [W] or [X] to select <ALL IMAGES>.
Ex: 1.PHOTO PRINT MODE
W
6
X
ALL IMAGES
Press [Set].
Ex: 2.SELECT PAPER SIZE
W
7
Use [W] or [X] to select the paper size.
– <LTR>:
– <4"×6">:
– <5"×7">:
– <A4>:
8
X
*LTR
Letter size
Card size
Card size
A4 size
Press [Set].
Ex: 3.SELECT PAPER TYPE
W
Chapter 5
*PHOTO PAPER PRO
X
Photo Printing From A Memory Card (MP370)
49
9
Use [W] or [X] to select the paper type.
– <PHOTO PAPER PRO>:
– <PLAIN PAPER>:
– <HIGH RES. PAPER>:
– <PHOTO PAPER PLUS>:
– <GLOSSY>:
– <OTHER PHOTO PAPER>:
Suitable for photo paper pro.
Suitable for plain paper.
Suitable for high resolution paper.
Suitable for photo paper plus glossy.
Suitable for glossy photo paper and high gloss photo film.
Suitable when using photo paper other than that described above
(such as matte photo paper), or if you do not know the paper
type.
NOTE
• In order to obtain optimal quality print results, when printing photographs, use
Canon-recommended Photo Paper Pro or Photo Paper Plus.
• If you selected <4"×6"> or <5"×7"> in step 7, you can only select <PHOTO PAPER PRO>,
<PHOTO PAPER PLUS>, or <OTHER PHOTO PAPER>.
10
Press [Set].
11
Select whether to enable borderless printing or not. (See page 42)
NOTE
• If you selected <PLAIN PAPER> in step 9, you cannot enable borderless printing.
• You can select the amount of image that extends off the paper. (See page 42)
12
Press [Set].
13
Select whether to enable date printing or not. (See page 44)
14
Press [Set].
15
Select whether to enable vivid photo printing or not. (See page 43)
NOTE
• If you selected <PLAIN PAPER> in step 9, you cannot enable vivid photo printing.
16
Press [Set].
Ex: [ALL IMAGES]
PRO LTR
17
Press [Color].
NOTE
• To cancel printing, press [Stop/Reset].
• Pressing [Black] does not start printing.
• The image printed is enlarged or reduced automatically according to the paper size printed onto.
Depending on the paper size you are printing onto, image cropping may occur, with or without
using the borderless printing feature.
• If <PRINT MORE THAN 100> is displayed on the LCD, press [W] to start printing, or [X] to
cancel printing.
50
Photo Printing From A Memory Card (MP370)
Chapter 5
X Index Printing
With the MP370, you can print an index to check all the image data on the memory card, and select
the settings for individual images and print them according to your preference. The operation flow
is as follows:
Print an index to see thumbnails of all the images on the
memory card.
Index printing assigns image numbers to and prints
thumbnails of the image data stored on a memory card.
(See page 52)
DPOF
Prints images according
to the Digital Print
Order Format (DPOF)
settings stored on your
digital camera.
(See page 59)
Select a printing method.
Single image
Prints a specified single
image stored on a memory
card. (See page 54)
Select the image number.
Range of images
Prints a specified range of
images stored on a memory
card. (See page 56)
Select the range of image
numbers or date.
Select the number of copies.
Select the paper size.
Select the paper type.
Select whether to use borderless printing.
Select whether to use date printing.
Select whether to use vivid photo printing.
Start printing.
Chapter 5
Photo Printing From A Memory Card (MP370)
51
NOTE
• You may not be able to print photographs if the file size is too large (4800 x 3600 dpi or more). Try printing
the photograph from your computer. (See page 69)
• For details on vivid photo printing, see page 43.
• Borderless and vivid photo printing are disabled when <PLAIN PAPER> is selected for the paper type.
• You cannot set date printing from the machine for DPOF printing. (See page 59)
Printing An Index
This printing method prints thumbnails of the photographs on a memory card. An index is useful
to see small versions of all photographs on a memory card without having to print each photograph
individually. When you print an index, an image number is assigned to each thumbnail. You will
need to use these image numbers to select the photographs you want to print in a larger format.
Image Number
Follow this procedure:
1
Turn ON the machine, and load the correct paper in the multi-purpose tray.
NOTE
• For details on paper, see page 15.
• For details on how to load paper, see page 22.
2
Insert the memory card. (See page 40)
3
Press [PHOTO PRINT].
4
Press [Menu] once until <1.PHOTO PRINT MODE> appears.
1.PHOTO PRINT MODE
W
*INDEX
5
Use [W] or [X] to select <INDEX>.
1.PHOTO PRINT MODE
W
*INDEX
6
X
X
Press [Set].
Ex: 2.SELECT PAPER SIZE
W
52
*LTR
X
Photo Printing From A Memory Card (MP370)
Chapter 5
7
Use [W] or [X] to select the paper size.
– <LTR>:
– <4"×6">:
– <5"×7">:
– <A4>:
8
Letter size
Card size
Card size
A4 size
Press [Set].
Ex: 3.SELECT PAPER TYPE
W
9
X
*PHOTO PAPER PRO
Use [W] or [X] to select the paper type.
– <PHOTO PAPER PRO>:
– <PLAIN PAPER>:
– <HIGH RES. PAPER>:
– <PHOTO PAPER PLUS>:
– <GLOSSY>:
– <OTHER PHOTO PAPER>:
Suitable for photo paper pro.
Suitable for plain paper.
Suitable for high resolution paper.
Suitable for photo paper plus glossy.
Suitable for glossy photo paper and high gloss photo film.
Suitable when using photo paper other than that described
above (such as matte photo paper), or if you do not know the
paper type.
NOTE
• In order to obtain optimal quality print results, when printing photographs, use
Canon-recommended Photo Paper Pro or Photo Paper Plus.
• If you selected <4"×6"> or <5"×7"> in step 7, you can only select <PHOTO PAPER PRO>,
<PHOTO PAPER PLUS>, or <OTHER PHOTO PAPER>.
10
Press [Set].
11
Select whether to enable date printing or not. (See page 44)
12
Press [Set].
13
Select whether to enable vivid photo printing or not. (See page 43)
NOTE
• If you selected <PLAIN PAPER> in step 9, you cannot enable vivid photo printing.
14
Press [Set].
Ex: [INDEX]
13
PRO LTR
15
Press [Color].
NOTE
• To cancel printing, press [Stop/Reset].
• You can only print one index at a time.
• The image number assigned to each thumbnail on the index is different from the ID numbers
assigned by the digital camera.
• If “?” is printed instead of thumbnails, see page 97.
• Pressing [Black] does not start printing.
Chapter 5
Photo Printing From A Memory Card (MP370)
53
Printing A Single Image
This printing method prints a specified single photograph from a memory card. In order to select
the photograph you want to print, you will need to print the index and note the image number
assigned to the photograph. To print an index, see page 52.
Follow this procedure:
1
Turn ON the machine, and load the correct paper in the multi-purpose tray.
NOTE
• For details on paper, see page 15.
• For details on how to load paper, see page 22.
2
Insert the memory card. (See page 40)
3
Press [PHOTO PRINT].
4
Press [Menu] once until <1.PHOTO PRINT MODE> appears.
1.PHOTO PRINT MODE
W
*INDEX
5
Use [W] or [X] to select <SINGLE IMAGE>.
1.PHOTO PRINT MODE
W
SINGLE IMAGE
6
X
X
Press [Set].
Ex: 2.FILE NO:
W
7
001
X
Use [W] or [X] to select the image number.
• Press and hold down [W] or [X] to quickly advance through the image numbers.
• To find the image number, you will need to print the index beforehand. (See page 52)
8
Press [Set].
Ex: 3.NUMBER OF PRINTS
W
9
1COPIES
X
Use [W] or [X] to select the number of copies of the photograph you want
to print (max. 99 copies).
NOTE
• For the number of sheets of paper you can load at a time in the multi-purpose tray, page 15.
10
Press [Set].
Ex: 4.SELECT PAPER SIZE
W
54
*LTR
X
Photo Printing From A Memory Card (MP370)
Chapter 5
11
Use [W] or [X] to select the paper size.
– <LTR>:
– <4"×6">:
– <5"×7">:
– <A4>:
12
Letter size
Card size
Card size
A4 size
Press [Set].
Ex: 5.SELECT PAPER TYPE
W
13
*PHOTO PAPER PRO
X
Use [W] or [X] to select the paper type.
–<PHOTO PAPER PRO>:
–<PLAIN PAPER>:
–<HIGH RES. PAPER>:
–<PHOTO PAPER PLUS>:
–<GLOSSY>:
–<OTHER PHOTO PAPER>:
Suitable for photo paper pro.
Suitable for plain paper.
Suitable for high resolution paper.
Suitable for photo paper plus glossy.
Suitable for glossy photo paper and high gloss photo film.
Suitable when using photo paper other than that described
above (such as matte photo paper), or if you do not know the
paper type.
NOTE
• In order to obtain optimal quality print results, when printing photographs, use
Canon-recommended Photo Paper Pro or Photo Paper Plus.
• If you selected <4"×6"> or <5"×7"> in step 11, you can only select <PHOTO PAPER PRO>,
<PHOTO PAPER PLUS>, or <OTHER PHOTO PAPER>.
14
Press [Set].
15
Select whether to enable borderless printing or not. (See page 42)
NOTE
• If you selected <PLAIN PAPER> in step 13, you cannot enable borderless printing.
• You can select the amount of image that extends off the paper. (See page 42)
16
Press [Set].
17
Select whether to enable date printing or not. (See page 44)
18
Press [Set].
19
Select whether to enable vivid photo printing or not. (See page 43)
NOTE
• If you selected <PLAIN PAPER> in step 13, you cannot enable vivid photo printing.
20
Press [Set].
• Use [W] or [X] to view your settings on the LCD.
Ex: [SINGLE IMAGE]
PRO LTR
Chapter 5
X
[SINGLE IMAGE]
W NO.001
01
Photo Printing From A Memory Card (MP370)
55
21
Press [Color].
NOTE
• To cancel printing, press [Stop/Reset].
• The image printed is enlarged or reduced automatically according to the paper size printed onto.
Depending on the paper size you are printing onto, image cropping may occur, with or without
using the borderless printing feature.
• Pressing [Black] does not start printing.
Printing A Range Of Images
This printing method prints a range of photographs in sequence on a memory card. In order to select
the photographs to print, first print the index and note the image numbers assigned to them. You
can also print a range of images according to the recorded dates of photographs you select. To print
an index, see page 52.
Follow this procedure:
1
Turn ON the machine, and load the correct paper in the multi-purpose tray.
NOTE
• For details on paper, see page 15.
• For details on how to load paper, see page 22.
2
Insert the memory card. (See page 40)
3
Press [PHOTO PRINT].
4
Press [Menu] once until <1.PHOTO PRINT MODE> appears.
1.PHOTO PRINT MODE
W
*INDEX
5
X
Use [W] or [X] to select <SELECT RANGE>.
1.PHOTO PRINT MODE
W
SELECT RANGE
X
6
Press [Set].
7
Use [W] or [X] to select <IMAGE NUMBER> or <DATE>.
z If you select <IMAGE NUMBER>:
1. Press [Set].
Ex: 3.FIRST IMAGE:
W
001
X
2. Use [W] or [X] to select the first image number you want to print.
• Press and hold down [W] or [X] to quickly advance through the image numbers.
• To find the image number, you will need to print the index beforehand. (See page 52)
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Photo Printing From A Memory Card (MP370)
Chapter 5
3. Press [Set].
Ex: 4.LAST IMAGE:
W
X
001
4. Use [W] or [X] to select the last image number you want to print.
• Press and hold down [W] or [X] to quickly advance through the image numbers.
5. Go to step 8.
z If you select <DATE>:
1. Press [Set].
Ex: 3.DATE: From
W
X
06/02/2003
2. Use [W] or [X] to select the first recorded date of photographs you want to print.
• Press and hold down [W] or [X] to quickly advance through the dates.
• To find the date, you will need to print the index beforehand. (See page 52)
3. Press [Set].
Ex: 4.DATE: To
W
X
06/08/2003
4. Use [W] or [X] to select the last recorded date of photographs you want to print.
• Press and hold down [W] or [X] to quickly advance through the dates.
5. Go to step 8.
8
Press [Set].
Ex: 5.SELECT PAPER SIZE
W
9
Use [W] or [X] to select the paper size.
– <LTR>:
– <4"×6">:
– <5"×7">:
– <A4>:
10
X
*LTR
Letter size
Card size
Card size
A4 size
Press [Set].
Ex: 6.SELECT PAPER TYPE
W
Chapter 5
*PHOTO PAPER PRO
X
Photo Printing From A Memory Card (MP370)
57
11
Use [W] or [X] to select the paper type.
– <PHOTO PAPER PRO>:
– <PLAIN PAPER>:
– <HIGH RES. PAPER>:
– <PHOTO PAPER PLUS>:
– <GLOSSY>:
– <OTHER PHOTO PAPER>:
Suitable for photo paper pro.
Suitable for plain paper.
Suitable for high resolution paper.
Suitable for photo paper plus glossy.
Suitable for glossy photo paper and high gloss photo film.
Suitable when using photo paper other than that described
above (such as matte photo paper), or if you do not know the
paper type.
NOTE
• In order to obtain optimal quality print results, when printing photographs, use
Canon-recommended Photo Paper Pro or Photo Paper Plus.
• If you selected <4"×6"> or <5"×7"> in step 9, you can only select <PHOTO PAPER PRO>,
<PHOTO PAPER PLUS>, or <OTHER PHOTO PAPER>.
12
Press [Set].
13
Select whether to enable borderless printing or not. (See page 42)
NOTE
• If you selected <PLAIN PAPER> in step 11, you cannot enable borderless printing.
• You can select the amount of image that extends off the paper. (See page 42)
14
Press [Set].
15
Select whether to enable date printing or not. (See page 44)
16
Press [Set].
17
Select whether to enable vivid photo printing or not. (See page 43)
NOTE
• If you selected <PLAIN PAPER> in step 11, you cannot enable vivid photo printing.
18
Press [Set].
• Use [W] or [X] to view your settings on the LCD.
Ex: [SELECT RANGE]
PRO LTR
19
X
[SELECT RANGE]
W NO.001-010
Press [Color].
NOTE
• To cancel printing, press [Stop/Reset].
• The image printed is enlarged or reduced automatically according to the paper size printed onto.
Depending on the paper size you are printing onto, image cropping may occur, with or without
using the borderless printing feature.
• Pressing [Black] does not start printing.
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Photo Printing From A Memory Card (MP370)
Chapter 5
DPOF (Digital Print Order Format) Printing
This printing method prints photographs according to the DPOF settings specified on your digital
camera.
NOTE
• For information on how to set the DPOF functions, see the manual supplied with your digital camera.
The machine supports the following DPOF functions:
• Specified images printing
• Print style (individual photographs, index)
• Date or image number printing on individual photographs, date or image number printing on
index
• Number of copies to be printed
All other DPOF functions (shooting information, trimming, etc.) are not supported.
Follow this procedure:
1
Turn ON the machine, and load the correct paper in the multi-purpose tray.
NOTE
• For details on paper, see page 15.
• For details on how to load paper, see page 22.
2
Insert the memory card. (See page 40)
3
Press [PHOTO PRINT].
• When you insert a memory card registered with DPOF settings, the LCD will automatically
display <DPOF>.
Ex: [DPOF]
PRO LTR
NOTE
• If you press [Menu] and then [Set] after inserting a memory card, you can set the paper size and
type before printing. When you are finished setting, press [Color] to start DPOF printing.
• With this machine, you can add the following settings to the DPOF settings:
– Paper size
– Paper type
– Borderless printing
– Vivid photo printing
4
Press [Color].
• The machine starts printing according to the DPOF settings.
NOTE
• To cancel printing, press [Stop/Reset].
• Pressing [Black] does not start printing.
Chapter 5
Photo Printing From A Memory Card (MP370)
59
Chapter
6
Photo Printing Directly
From A Digital Camera
(MP370)
Connecting a PictBridge compatible or Canon Bubble Jet Direct compatible digital camera or
digital video camcorder to the MP370 enables you to print captured images directly without using
a computer. When printing directly, use the USB cable supplied with your digital camera.
NOTE
• To photo print directly from a digital camera or a digital video camcorder, use only “PictBridge”- or Canon
“Bubble Jet Direct”-compliant digital cameras. For details on PictBridge, see Direct Printing for
PictBridge-compliant Digital Cameras.
• For connecting and printing directly from a digital camera, operate from the digital camera.
• It is recommended to use the digital camera AC adapter when printing directly from a camera. If you do use
a battery pack (or batteries), ensure that the battery pack (or batteries) is completely charged before printing.
Or use brand-new batteries.
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Photo Printing Directly From A Digital Camera (MP370)
Chapter 6
X Paper Types For A Digital Camera
You can use the following genuine Canon paper:
Digital Camera Setting
Paper Type
Paper Size
Card #1
Photo Paper Pro
4 in. × 6 in./101.6 mm × 152.4 mm
Card #2
Photo Paper Plus Glossy
4 in. × 6 in./101.6 mm × 152.4 mm
Card #3
Photo Paper Plus Glossy
5 in. × 7 in./127 mm × 177.8 mm
LTR
Photo Paper Pro or Photo
Paper Plus Glossy
Letter
A4
Photo Paper Pro or Photo
Paper Plus Glossy
A4
IMPORTANT
• When loading the paper in the multi-purpose tray, load it with the glossy side facing up.
Chapter 6
Photo Printing Directly From A Digital Camera (MP370)
61
X Printing Directly From A Digital Camera
This section describes how to connect a digital camera to the machine and how to print
photographs.
IMPORTANT
• While using the machine, do not disconnect and connect the USB cable.
Follow this procedure:
1
Turn ON the machine, and load the paper in the multi-purpose tray.
NOTE
• For details on paper, see page 15.
• For details on how to load paper, see page 22.
2
Ensure that the digital camera is turned OFF.
3
Connect the digital camera to the
machine with the USB cable that came
with the digital camera.
NOTE
• When connected, the digital camera will
automatically turn ON. If not, turn it ON manually.
4
Display the image you want to print in the replay mode.
• If the camera will not change to the replay mode, refer to your digital camera user’s manual for
instructions on changing the camera to the replay mode.
• When the digital camera is correctly connected, the icon
will display on the
LCD of the digital camera and the LCD of the machine will display the following
message.
Ex:
62
CAMERA DIRECT
COL
BLK
5
Press [SET] on the digital camera.
• The print setting menu is displayed on the LCD of the digital camera.
6
Select [Style] and specify the paper size, bordered or borderless printing,
and date printing ON or OFF.
7
Specify the number of copies, select [Print], and then press [SET] on the
digital camera.
• The machine starts printing.
Photo Printing Directly From A Digital Camera (MP370)
Chapter 6
NOTE
• For the operation, print error messages and troubleshooting of the digital camera, refer to your digital camera
user’s manual.
• For print error messages and troubleshooting of the machine, see page 110.
• For the operation, print error messages and troubleshooting of the digital video camcorder, refer to the
manual supplied with your digital video camcorder.
• By operating the digital camera, you can make the following prints:
– By DPOF printing, you can print a specified number of copies of an image, and print an index.
– The images taken with an Exif 2.2 compatible digital camera are adjusted by the Photo Optimizer PRO
function.
– If date printing is selected on the digital camera, the date of photographing will be printed (excluding the
index print).
– Images will be scaled automatically according to the paper size selected on the digital camera.
• Digital camera operation does not support the following functions:
– Print quality setting
– Maintenance
The print head cannot be aligned from the digital camera. Align it from the operation panel of the machine.
(See page 86)
• To disconnect the USB cable connecting the digital camera to the machine, follow the procedure below:
1. Disconnect the USB cable from the machine.
2. Turn OFF the digital camera.
3. Disconnect the USB cable from the digital camera.
• When disconnecting the USB cable, be sure to hold the connector by its sides.
Chapter 6
Photo Printing Directly From A Digital Camera (MP370)
63
Chapter
7
PC
Becoming Familiar With
The Software
X Installing The Software
If you have not already installed the software contained on the Setup CD-ROM supplied with this
machine, please do so now. For instructions, see Set-Up Sheet or Software Guide.
NOTE
• For details on all features of the software, see Software Guide, located on your Setup CD-ROM.
X System Requirements
To successfully install and operate the software, your system must meet the following
requirements:
z CD-ROM drive, or access to one over a network connection
z 256-color or greater SVGA monitor (High Color or above recommended)
z IBM PC/AT or compatible computer
z Microsoft Internet Explorer version 4.01 or later (Service Pack* 2 or later)
z 65 MB or more of available hard disk space (150 MB or more recommended)
–MP Drivers: 50 MB or more
–MP Toolbox: 15 MB or more
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Becoming Familiar With The Software
Chapter 7
z If using the machine with USB 2.0 Hi-Speed:
This machine is equipped with a USB 2.0 Hi-Speed interface. Hi-Speed USB mode greatly
increases data-transfer rates. However, to use this mode, you must connect it to a computer
equipped with a USB 2.0 Hi-Speed interface by using a corresponding USB 2.0 Hi-Speed cable.
Requirements to connect via USB 2.0 Hi-Speed:
Operating System
Microsoft Windows 2000
Professional
(Service Pack* 4 or later)
Microsoft Windows XP
(Service Pack* 1 or later)
CPU
Pentium/Celeron 566 MHz
processor or higher
Required RAM
128 MB or more (256 MB or
more recommended)
NOTE
• The USB 2.0 Hi-Speed interface must be pre-installed on the computer. The machine may not operate
properly with add-on USB 2.0 Hi-Speed cards.
• As a USB 2.0 Hi-Speed interface is fully compatible with USB Full-Speed (USB1.1-equivalent), you can
use it as a USB Full-Speed (USB1.1-equivalent) interface.
• When installing the software in Windows 2000, you must have Service Pack* 4 or later version installed.
When installing the software in Windows XP, you must have Service Pack* 1 or later version installed.
*Service Pack is a set of modification programs provided by Microsoft Corporation. For how to
acquire Service Pack, contact Microsoft Corporation.
z If using the machine with USB Full-Speed (USB1.1-equivalent):
To use the machine with USB Full-Speed, your computer must meet the following
requirements. Use a USB-IF-approved USB Full-Speed cable not longer than 16 3/8 feet (5
meters).
Requirements to connect via USB Full-Speed port:
Operating System
CPU
Required RAM
Microsoft Windows 98
Microsoft Windows Me
Microsoft Windows 2000
Professional
(Service Pack* 1 or later)
Microsoft Windows XP
Pentium/Celeron 233 MHz
processor
64 MB or more (128 MB or
more recommended)
Pentium/Celeron 300 MHz
processor or higher
NOTE
• When installing the software in Windows 2000, you must have Service Pack* 1 or later version installed.
*Service Pack is a set of modification programs provided by Microsoft Corporation. For how to
acquire Service Pack, contact Microsoft Corporation.
IMPORTANT
• While the machine is printing from or scanning images to the computer, or the computer is in the sleep
mode or standby mode, do not disconnect and connect the USB cable.
Chapter 7
Becoming Familiar With The Software
65
User authority when using Microsoft Windows 2000/XP
When installing the software in Windows 2000, you must log on as Administrator or have
Administrator privileges. When installing the software in Windows XP, you must log on as
Administrator. For details, see Software Guide, located on your Setup CD-ROM.
X Software Components
The following components are installed when you install the software. For the functions of each
type of software, see Software Guide or the manual supplied with each software.
MP Drivers
z Printer driver (See Software Guide, located on your Setup CD-ROM)
Enables you to print from any Windows application that supports printing.
z Scanner driver (ScanGear MP, WIA driver (only for Windows XP)) (See Software Guide,
located on your Setup CD-ROM)
Enables you to scan an image to your computer.
MP Toolbox
Enables you to scan a document to your computer, process and save it.
Utility Software
z Easy-PhotoPrint/Easy-PhotoPrint Plus*
z Easy-WebPrint
z ScanSoft OmniPage SE
z ArcSoft PhotoStudio
z Adobe Acrobat Reader
*U.S.A. only
X Using The MP Toolbox To Scan Images
Double-clicking the [Canon MP Toolbox 4.1] icon on the Windows desktop opens the MP
Toolbox. The MP Toolbox enables you to scan a document or images to your computer, and
process and save it. (See Software Guide, located on your Setup CD-ROM)
For more information on the functions and settings of the MP Toolbox, see page 74.
66
Becoming Familiar With The Software
Chapter 7
X Uninstalling, Reinstalling The Software
If you do not need the MP Toolbox or MP Drivers any longer, or if they are not installed correctly,
uninstall them.
When uninstalling the software from Windows 2000, you must log on as Administrator or have
Administrator privileges. When uninstalling the software from Windows XP, you must log on as
Administrator.
IMPORTANT
• When uninstalling the MP Drivers, first uninstall the MP Toolbox. If the MP Drivers are uninstalled
beforehand, [Canon] may remain in [(All) Programs] of the [Start] menu after uninstallation of the
software.
Uninstalling The MP Toolbox
Follow this procedure:
1
Close any open software applications, including the MP Toolbox and virus
checkers.
• Click [×] at the upper-right of the screen to close the MP Toolbox.
2
Click [Start] on the taskbar, point to [(All) Programs], [Canon], and
[MP Toolbox 4.1], then click [Uninstall Toolbox].
3
Follow the instructions on the screen.
• When the Repair or Remove program selection screen is displayed, click the checkbox in
[Remove], then click [Next].
• If a message appears confirming whether to uninstall the application, click [OK]. Your
computer will restart.
• If prompted, restart your computer.
Chapter 7
Becoming Familiar With The Software
67
Uninstalling The MP Drivers
Follow this procedure:
1
Close any open software applications, including virus checkers.
2
Click [Start] on the taskbar, point to [(All) Programs], [Canon], and
[MP Drivers], then click [Uninstall Drivers].
3
In [Please select the device to delete], select the name of this machine
([MP370 Series] or [MP360 Series]), then click [Perform].
4
If prompted, restart your computer.
5
Disconnect the USB cable from the computer and the machine.
• When using Windows 2000, the [Unsafe Removal of Device] screen appears. Click [OK]. The
machine and the computer will not be adversely affected.
Reinstalling
After uninstalling the MP Toolbox and MP Drivers, install the software. (See Software Guide,
located on your Setup CD-ROM)
68
Becoming Familiar With The Software
Chapter 7
Chapter
8
PC
Printing From Your
Computer
X Before Printing
Before printing, confirm as follows.
Is The Software (MP Drivers) Installed?
If the software is not yet installed, see Software Guide, located on your Setup CD-ROM.
Is The Machine Specified As [Set as Default Printer]?
You can confirm whether the machine is specified as [Set as Default Printer] by opening the
[Printers] screen in an application software. If the machine is not set as the default printer, do as
follows:
1
Click [Start] on the taskbar, point to [Settings], then click [Printers].
• For Windows XP, click [Start], then click [Printers and Faxes].
2
In the [Printers] screen (for Windows XP, [Printers and Faxes] screen),
click the printer icon of the machine.
3
On the [File] menu, click [Set as Default Printer].
Is The Correct Paper Set In The Multi-purpose Tray?
For details, see Chapter 3.
Chapter 8
Printing From Your Computer
69
X Printing Documents
Installing the MP Drivers enables you to print from application software supporting a print
function. The print procedure varies slightly depending on the application software. The basic print
procedure is explained here. For the actual operation, see the manuals of the application software
to be used for printing.
IMPORTANT
• While the machine is printing from the computer, or the computer is in the sleep mode or standby
mode, do not disconnect and connect the USB cable.
NOTE
• The menu screens and dialog boxes that appear may vary, depending on the application software you are
using.
• The screen shots used in this procedure are from Windows XP.
Follow this procedure:
1
Load paper in the multi-purpose tray. (See page 22)
2
Open the document in the application software, and select the command
to print.
• This in most cases will be [Print] in the [File] menu or toolbar.
3
In the [Print] dialog box, make sure your machine is selected in the
[Printer] box or the drop-down list.
• If not, select your machine from the [Printer] box or the drop-down list
.
Example: Microsoft Word
4
Adjust the settings for your document as necessary, then click the print
command .
• This in most cases will be [OK] or [Print].
NOTE
• Be certain to adjust the paper size driver setting for the paper you are using.
• For details on how to change the settings, see Software Guide, located on your Setup CD-ROM.
70
Printing From Your Computer
Chapter 8
X Canceling Printing
You can cancel printing either before or after the machine starts printing.
Canceling Before The Machine Starts Printing
Follow this procedure:
1
In the [Print] dialog box, click the button to cancel printing.
• This in most cases will be [Cancel].
Canceling After the Machine Starts Printing
Follow this procedure:
1
Click [Start] on the taskbar, point to [Settings], then click [Printers].
• For Windows XP, click [Start], then click [Printers and Faxes].
2
In the [Printers] screen (for Windows XP, [Printers and Faxes] screen),
double-click the printer icon of the machine.
3
Right-click the print job to be canceled, then click [Cancel].
X Changing Print Settings
Your machine is initially installed with factory-predefined settings, enabling you to print
immediately. You can change these print settings to suit the document you are printing. For details,
see the online Help or Software Guide, located on your Setup CD-ROM.
You can define print settings in two ways:
z Changing print settings with the Print Advisor:
Displays as a wizard that guides you through a series of questions to select the appropriate print
settings for your document.
z Changing print settings manually:
You can manually change individual settings to suit your document.
Chapter 8
Printing From Your Computer
71
Changing Print Settings With The Print Advisor
Follow this procedure:
1
Open the document in the application software, and select the command
to print.
• This in most cases will be [Print] in the [File] menu or toolbar.
2
In the [Print] dialog box, click [Properties].
3
In the [Properties] dialog box, on the
[Main] tab, click [Print Advisor].
4
Follow the instructions on the screen.
Changing Print Settings Manually
Follow this procedure:
1
Open the document in the application software, and select the command
to print.
• This in most cases will be [Print] in the [File] menu or toolbar.
2
In the [Print] dialog box, click [Properties].
3
In the [Properties] dialog box, change the settings on the relevant tab or
screen.
• To restore the original settings after changing them, click [Defaults].
4
Confirm, then click [OK] to apply the changes and close the dialog box.
• The changes are applied to the settings, and the dialog box closes.
• To cancel changing the settings and close the dialog box, click [Cancel].
72
Printing From Your Computer
Chapter 8
Chapter
9
PC
Scanning
X About Scanning Images
You can scan images from the machine to a computer, and save them in JPEG, TIFF, or Bitmap
format. And you can process that data by using the supplied application software to create original
images. Furthermore, you can use the supplied OCR (Optical Character Recognition) software to
convert scanned paper documents to text data.
X Before Scanning
Before scanning images, confirm as follows:
z Is the software (MP Drivers and MP Toolbox) installed?
If the software is not yet installed, see Software Guide, located on your Setup CD-ROM.
z Does the document to be scanned meet the requirements for setting on the platen glass?
For details, see page 14.
IMPORTANT
• After turning the machine ON, or after recovering from Power Save mode (see page 88), the image
may not be correctly read by the machine. Wait at least one minute before scanning.
X Scanning Methods
There are three methods of scanning images to your computer:
z Using the MP Toolbox (See page 74)
z Using a TWAIN- or WIA- (Windows XP only) compliant Windows application software
(See page 75)
z Scanning with the operation panel of the machine (See page 76)
This section explains how to scan using these methods.
IMPORTANT
• While the machine is scanning images to the computer, or the computer is in the sleep mode or standby
mode, do not disconnect and connect the USB cable.
Chapter 9
Scanning
73
Scanning Using The MP Toolbox
MP Toolbox contains buttons for scanning documents to your computer and processing and saving
them. For details on using the MP Toolbox, see Software Guide, located on your Setup CD-ROM.
Follow this procedure:
1
2
Load the document on the platen glass. (See page 14)
On the Windows desktop, double-click [Canon MP Toolbox 4.1].
• Or, click [Start] on the taskbar, point to [(All) Programs], [Canon], and [MP Toolbox 4.1], then click
[Toolbox 4.1].
3
• The MP Toolbox opens.
Click the MP Toolbox button to be used.
Save-1
Save-2
File
Scan-1
Scan-2
Mail
OCR
Settings
The document is scanned in black & white, and saved.
The document is scanned in color, and saved.
The document is scanned, and stored as a PDF file.
The document is scanned, and displayed in a registered application
software.
The document is scanned, and displayed in a registered application
software.
The document is scanned, and the image is attached to an e-mail using an
e-mail application software.
The document is scanned, and converted to text data by an OCR (Optical
Character Recognition) application software.
When a scanner other than this machine is connected to the computer, this
button will enable you to select which scanner to use. Also, you can
change the correspondence between the MP Toolbox buttons and the
[Black] and [Color] keys.
When the utility software on the Setup CD-ROM are installed, one part will be registered in the
MP Toolbox buttons.
[OCR] button
ScanSoft OmniPage SE
[Scan-1] button
ArcSoft PhotoStudio
74
Scanning
Chapter 9
4
If the settings screen appears, change the settings as necessary.
• For details on the settings of the screens, see Software Guide, located on your Setup CD-ROM.
Ex: Settings screen for [Mail] button
5
Click [Start].
• The document is scanned.
NOTE
• The scanned document will be saved in the following location, depending on your computer environment.
– If the [My Documents] folder contains the [My Pictures] folder, a folder with the scanning date will be
created in the [My Pictures] folder, and your document will be saved in this folder.
– If there is no [My Pictures] folder, a folder with the scanning date will be created in the [My Documents]
folder, and your document will be saved in this folder.
• If you clicked [File], [Scan-1], [Scan-2], [Mail], or [OCR] in step 3, the scanned image will be displayed in
the application after scanning. Send the e-mail message or perform OCR conversion. The scanned image will
not be displayed if you have not installed the applications on the Setup CD-ROM or if you have not set the
[Link scanned images to] setting. (See Software Guide, located on your Setup CD-ROM)
Scanning From An Application Software
You can scan an image from a TWAIN- or WIA- (Windows XP only) compliant application
software and use the image in that application software. This procedure varies depending on the
application software. Only one example is explained here. For the detailed procedure, refer to the
manual of the application software you are using.
1
2
Load the document on the platen glass. (See page 14)
3
Select the scanner driver.
Start the application software to which you will scan the document and select
the command to scan (such as [Import], [Acquire image], etc.).
• With Windows XP, you can use the ScanGear MP or the WIA driver as the scanner driver.
– When using ScanGear MP, select [Canon MP370] or [Canon MP360].
– When using a WIA driver, select [WIA Canon MP370] or [WIA Canon MP360].
Chapter 9
Scanning
75
4
If necessary, in the scanner driver dialog box, preview the scan and make
adjustments. (See Software Guide, located on your Setup CD-ROM)
5
Click [Scan].
• When scanning is complete, the scanned image will appear in the application
software’s display area.
Scanning With The Operation Panel Of The Machine
By pressing [Color] or [Black] on the machine, you can scan documents to your computer.
Pressing [Color] has the same effect as clicking [Save-2] in the MP Toolbox. Pressing [Black] has
the same effect as clicking [Save-1].
You can change the setting for [Save-1] and [Save-2], or assign the same operations as the other
buttons. (See Software Guide, located on your Setup CD-ROM)
Follow this procedure:
1
2
3
Load the document on the platen glass. (See page 14)
Press [SCAN].
• The machine switches to scan mode.
Press [Color] for color scanning, or [Black] for black & white scanning.
• The document is scanned.
NOTE
• Although the MP Toolbox and the MP Toolbox settings dialog box open when [Color] or [Black] is pressed,
the document will be scanned without having to click [Start] in the MP Toolbox.
• The subsequent procedure varies depending on your settings.
• The scanned document will be saved in the following location depending on your computer environment.
– If the [My Documents] folder contains the [My Pictures] folder, a folder with the scanning date will be
created in the [My Pictures] folder, and your document will be saved in this folder.
– If there is no [My Pictures] folder, a folder with the scanning date will be created in the [My Documents]
folder, and your document will be saved in this folder.
76
Scanning
Chapter 9
Chapter
10 Maintenance
X Replacing Ink Tanks
Low Ink Warning
When ink is running low, the LCD will display <BLACK INK LOW>, <COLOR INK LOW>, or
<BLACK/COLOR INK LOW> warning you to have a new ink tank ready before the ink runs out.
When copying or photo printing, if the machine stops printing when the warning appears, you can
continue printing by pressing [Set]. However, note that ink may run out (when printing from a
computer, printing does not stop even if this warning message appears).
You can check the current ink level at any time. (See page 81)
NOTE
• If the low ink warning does not display even when ink runs low (see page 81), set <LOW INK WARNING>
to <ON>. (See page 114)
When To Replace An Ink Tank
In general, you will need to replace an ink tank when print quality deteriorates or printouts are
blank. However before replacing an ink tank, refer to the flowchart on page 82 to check whether
poor print quality is due to another problem.
Compatible Ink Tanks
Ink tanks compatible with the machine are as follows:
z Black ink tank: BCI-24 Black
z Color ink tank: BCI-24 Color
z Guidelines
CAUTION
• Keep the print head and ink tanks out of the reach of children. If a child inadvertently ingests ink,
consult a physician immediately.
• To ensure optimum printing results and to avoid printing problems, Canon recommends using
original Canon ink tanks only. Damage caused by using refilled tanks is not covered by Canon's
warranty.
• Replaced ink tanks should be new. If you install partially used ink tanks, the nozzles may block and
the ink counter may not be accurate.
• For best ink quality, use ink tanks within one year of purchase. After placing ink tanks in the machine,
use the ink tanks within six months.
• Do not open the ink tank packaging until ready to install. After opening the ink tank packaging, use
the ink tanks within six months.
Chapter 10
Maintenance
77
• Do not touch printouts with wet hands or spill liquids on them as the ink may run.
• Replace ink tanks quickly. Once installed, do not remove it from the machine and leave out in the
open. Doing so may cause the ink tank not to function when reinstalled in the machine.
Replacing An Ink Tank
This section describes how to replace an ink tank. To know when to replace an ink tank, see page
77. After replacing an ink tank, reset the ink counter as quickly as possible. (See page 80) Please
note that if you do not reset the ink counter after replacing an ink tank, the low ink warning will
not display properly (see page 77) and you will not be able to check the ink level. (See page 81)
CAUTION
• Do not replace ink tanks while the machine is printing or performing another operation.
Follow this procedure:
1
Make sure the power is turned ON.
2
Lift the scan unit until it locks into place
.
• When the machine is ON, the paper output tray
automatically opens when the scan unit is lifted
If the paper output tray does not open, press the
Open button to open the paper output tray.
.
• The print head holder moves to the middle.
3
1
Click
2
Open the inner cover.
CAUTION
• Do not try to manually move or stop the print
head holder.
• Do not touch any metal parts.
78
Maintenance
Chapter 10
4
Hold the empty ink tank’s tab and pull
forward to release. Lift out the ink tank.
CAUTION
• Do not remove the print head from the machine.
• Remove one ink tank at a time.
• Do not touch the round shaft , transparent
film , film cable
, ink absorber (sponge
part)
, or any metal parts.
IMPORTANT
• Discard the empty ink tank immediately
according to local laws and regulations for
disposal of consumables.
• Handle ink tanks carefully to avoid staining
clothing or the surrounding area.
A
5
Remove the new ink tank from its
packaging. Then hold the ink tank as
shown and remove the protective cap
.
C
D
A
CAUTION
• Do not touch the ink port .
• Do not shake or drop the ink tank as the ink may
leak and stain your clothes or hands.
• Do not attempt to reattach the protective cap
once you remove it.
• Do not place the ink port in contact with any
other surface.
6
B
B
Insert the ink tank into the empty slot on
the print head.
• Press firmly on the ink tank's tab until it locks into
place.
IMPORTANT
• Set a black ink tank in the right slot of the print
head.
• Set a color ink tank in the left slot of the print
head.
7
If you need to replace another ink tank, repeat steps 4 to 6.
8
Close the inner cover.
CAUTION
• Press the center of the inner cover until the cover locks into place.
Chapter 10
Maintenance
79
9
Return the scan unit to its original position.
• The LCD displays a message asking if you replaced an ink tank.
INK TANK CHANGED?
- YES
NO +
10
Press [W].
• The LCD displays a message asking if you replaced the black ink tank.
BLACK INK CHANGED?
- YES
NO +
l
11
If you replaced the black ink tank, press [W]. If you did not, press [X].
• The LCD displays a message asking if you replaced the color ink tank.
COLOR INK CHANGED?
- YES
NO +
12
If you replaced the color ink tank, press [W]. If you did not, press [X].
• The ink counter is now reset, and replacement of the ink tanks is completed.
NOTE
• To check the ink level of the ink tanks at any time, see page 81.
• Pressing [X] does not reset the ink counter. Be sure to press [W] if you replaced the ink tank.
• If you pressed [X] by mistake, follow the procedure to reset the ink counter. (See below)
Resetting The Ink Counter
The ink counter keeps track of how much ink is left in the ink tanks, enabling the machine to warn
you when ink is running low. Thus, reset the ink counter when replacing ink tanks. Also you can
check the current ink level of the ink tanks at any time.
When you replace an ink tank, the LCD will automatically prompt you to reset the ink counter.
However, if for any reason you did not reset the ink counter when replacing the ink tanks, follow
this procedure to reset it.
NOTE
• PC You can also reset the ink counter from your computer. (See Software Guide, located on your Setup
CD-ROM)
• The ink counter cannot be reset while the [Alarm] lamp is lit.
Follow this procedure:
1
Press [Additional Functions].
USER DATA
1.INK VOLUME
2
Use [W] or [X] to select <1.INK VOLUME>.
USER DATA
1.INK VOLUME
80
Maintenance
Chapter 10
3
Press [Set].
INK VOLUME
1.LOW INK WARNING
4
Use [W] or [X] to select <2.INK COUNT RESET>.
INK VOLUME
2.INK COUNT RESET
5
Press [Set].
• The LCD displays a message asking if you replaced the black ink tank.
BLACK INK CHANGED?
- YES
NO +
NOTE
• Do not press any keys other than [W] or [X].
6
If you replaced the black ink tank, press [W]. If you did not, press [X].
• The LCD displays a message asking if you replaced the color ink tank.
COLOR INK CHANGED?
- YES
NO +
7
If you replaced the color ink tank, press [W]. If you did not, press [X].
• The ink counter is now reset.
NOTE
• Press [Stop/Reset] to switch the machine to standby mode.
Checking The Ink level
If you reset the ink counter when you installed/replaced the ink tanks, you can check the current
ink level of the ink tanks at any time.
To check the current ink level of the ink tanks, press [COPY], [SCAN], or [PHOTO PRINT].
The LCD will display the ink level for approx. three seconds.
Ex:
COL
COPY MODE
BLK
Indicates the remaining ink volume at three different levels.
?
Indicates the ink counter was not reset after replacing the ink tanks.
NOTE
• The LCD will not display the ink level when <LOW INK WARNING> is set to <OFF>.
Chapter 10
Maintenance
81
X Maintaining The Print Head
You can print a nozzle check pattern to check whether each print head is operating properly, and
then clean or align the print head.
Flowchart Of Print Head Maintenance
Step 1
Print the nozzle check pattern.
This pattern enables you to check whether the ink is ejecting from the print head nozzles correctly and
whether the print head is aligned. For instructions on printing and reading the nozzle check pattern, see
page 83 and page 84.
If the nozzle check patterns
are not printed correctly,
Step 2
Perform normal print head cleaning.
(See page 85)
If there is no improvement,
Step 3
Perform deep print head cleaning.
(See page 85)
If the print head position patterns
are not uniform,
Step 2
Align the print head. (See page 86)
If there is no improvement,
Step 3
Replace the ink tanks. (See page 78)
If there is no improvement,
Step 4
Replace the ink tanks. (See page 78)
If there is no improvement,
If there is no improvement,
The print head may be damaged. Contact the
Canon Customer Care Center.
82
Maintenance
Chapter 10
Printing The Nozzle Check Pattern
The nozzle check pattern shows whether the print head is operating properly.
NOTE
• PC You can also print the nozzle check pattern from your computer. (See Software Guide, located on your
Setup CD-ROM)
Follow this procedure:
1
Load letter- or A4-size plain paper in the multi-purpose tray.
2
Press [Additional Functions].
USER DATA
1.INK VOLUME
3
Use [W] or [X] to select <2.MAINTENANCE>.
USER DATA
2.MAINTENANCE
4
Press [Set].
MAINTENANCE
1.NOZZLE CHECK
5
Press [Set].
• The machine prints a nozzle check pattern.
Nozzle check pattern
For details on confirming the nozzle check pattern,
see page 84.
Print head position
For details on confirming the print head position
pattern, see page 84.
Chapter 10
Maintenance
83
Confirming The Nozzle Check Pattern
This section describes how to confirm the nozzle check pattern and print head position pattern.
1
2
3
NOTE
• If the ink level is low, the nozzle check pattern is not printed correctly. If the ink level is low, replace the
relevant ink tank. (See page 78)
z If the lines are broken, or white lines are present in pattern
:
1. Clean the print head. (See page 85)
Broken lines
z If the pattern
White lines
is not uniform:
1. Align the print head. (See page 86)
Not uniform
z If white vertical lines are obvious in pattern
Uniform
:
1. Align the print head. (See page 86)
White lines
84
Maintenance
Chapter 10
Cleaning The Print Head
If the printed nozzle check pattern is broken, missing, or a specific color is not printed, clean the
print head.
NOTE
• Cleaning the print head consumes a small amount of ink. Cleaning too often reduces the amount of ink in
the ink tanks.
• Your machine performs print head cleaning every time you plug in the power cord. The machine also
performs the cleaning periodically when it is ON.
• PC You can also clean the print head from your computer. (See Software Guide, located on your Setup
CD-ROM)
Follow this procedure:
1
Press [Additional Functions].
2
Use [W] or [X] to select <2.MAINTENANCE>.
3
Press [Set].
4
Use [W] or [X] to select <2.CLEANING> or <3.HEAD REFRESHING> as
necessary.
Ex: MAINTENANCE
2.CLEANING
– <CLEANING>:
Performs normal print head cleaning.
– <HEAD REFRESHING>: Performs deep print head cleaning.
5
Press [Set].
Ex: CLEANING
IMPORTANT
• If normal print head cleaning does not improve print quality, perform deep print head
cleaning.
NOTE
• When cleaning has finished, the machine will return to standby mode and no document will be
printed.
Chapter 10
Maintenance
85
Aligning The Print Head
If you have printed the nozzle check pattern (see page 83) and determined that the print head needs
aligning, align it from the operation panel.
NOTE
• PC You can also align the paper from your computer. (See Software Guide, located on your Setup
CD-ROM)
Follow this procedure:
1
Load letter- or A4-size plain paper in the multi-purpose tray.
2
Press [Additional Functions].
3
Use [W] or [X] to select <2.MAINTENANCE>.
4
Press [Set].
5
Use [W] or [X] to select <4.ALIGN PRINT HEAD>.
MAINTENANCE
4.ALIGN PRINT HEAD
6
Press [Set].
HORIZ. PATTERN
PRINTING...
• The machine prints a print head position pattern.
7
Beginning from column A on the printout, enter checkmarks in the
patterns that have the most solid image.
8
Use [W] or [X] to select the pattern number that you checked in column A
on the printout in step 7.
Ex: CHANGE H VALUE
A
Column
86
Maintenance
O
Select pattern number with most solid image.
Chapter 10
9
Press [Set].
Ex: CHANGE H VALUE
B
10
O
Repeat steps 8 and 9 for columns B to K.
Using The Calibration Function
If the color tone of copies or scans of photos differs from that of the original, you can use the
calibration function to adjust the color tone printed.
Follow this procedure:
1
Press [Additional Functions].
2
Use [W] or [X] to select <2.MAINTENANCE>.
3
Press [Set].
4
Use [W] or [X] to select <6.CALIBRATION>.
MAINTENANCE
6.CALIBRATION
5
Press [Set].
CALIBRATING...
• The machine starts calibrating.
• When calibration completes, the machine switches to the standby mode.
Chapter 10
Maintenance
87
Setting The Power Save Timer
Power Save mode is the mode in which the scanning lamp is shut off. You can specify the length
of time until the machine enters the Power Save mode by using the Power Save Timer setting. If
you perform an operation immediately after recovering from Power Save mode, the image may not
be correctly read by the machine. If you use the machine frequently, we recommend that you set
the Power Save Timer to <4 HOURS> or <8 HOURS>.
IMPORTANT
• After recovering from Power Save mode, wait at least one minute before scanning or copying.
• The default setting is <1 HOUR>.
Follow this procedure:
1
Press [Additional Functions].
2
Use [W] or [X] to select <7.POWER SAVE TIMER>.
USER DATA
7.POWER SAVE TIMER
3
Press [Set].
Ex: POWER SAVE TIMER
1 HOUR
4
Use [W] or [X] to select the time to switch the machine to Power Save
mode.
– <1 HOUR>:
– <4 HOURS>:
– <8 HOURS>:
5
88
Switches the machine to Power Save mode if any key on the operation panel
is not pressed for one hour.
Switches the machine to Power Save mode if any key on the operation panel
is not pressed for four hours.
Switches the machine to Power Save mode if any key on the operation panel
is not pressed for eight hours.
Press [Set].
Maintenance
Chapter 10
X Cleaning Your Machine
This section describes the necessary cleaning procedures for your machine.
CAUTION
• Be sure to turn OFF the power and disconnect the power cord before cleaning the machine.
• Do not use tissue paper, paper towels, or similar materials for cleaning; they can stick to the
components or generate static charges. Use a soft cloth to avoid scratching the components.
• Never use volatile liquids such as thinners, benzene, acetone, or any other chemical cleaner to clean
the machine; these can damage the machine's components.
Cleaning The Platen Glass And Document Cover
Wipe the platen glass , and the inner side of the
document cover (white area)
with a clean, soft,
lint-free cloth moistened with water. Then wipe with
a clean, soft, dry, lint-free cloth making sure not to
leave any residue, especially on the platen glass. If
you have trouble getting the scanning area clean, wipe
with diluted mild detergent (for dish washing).
A
B
Cleaning The Exterior
Wipe the machine’s exterior with a clean, soft, lint-free cloth soaked in water and tightly wrung.
Cleaning The Roller
Clean the roller when paper does not feed correctly.
Follow this procedure:
1
Remove any paper from the multi-purpose tray.
2
Press [Additional Functions].
3
Use [W] or [X] to select <2.MAINTENANCE>.
4
Press [Set].
5
Use [W] or [X] to select <5.ROLLER CLEANING>.
MAINTENANCE
5.ROLLER CLEANING
6
Press [Set].
ROLLER CLEANING
• The machine starts cleaning the roller.
7
When cleaning has finished, repeat steps 2 to 6 for a total of three times.
8
Load letter- or A4-size plain paper in the multi-purpose tray and repeat
steps 2 to 6 an additional three times.
Chapter 10
Maintenance
89
Chapter
11 Troubleshooting
PC
Problems Installing And Uninstalling Software
X MP Drivers/MP Toolbox
Cause
Action
Software is not installed correctly. If you have not followed the installation procedure correctly,
reinstall the software. If there was an error during installation and
installation was not completed, restart your computer and reinstall
the software.
Other applications are open.
Close all applications and reinstall the software.
The computer has an old version of Uninstall the earlier version of the software following the
instructions in the Software Guide of that version, and reinstall the
the software installed. (Canon
new version.
MultiPASS is registered as a
startup item in the Start menu
program.)
X MP Toolbox Only
Cause
Installation is not completed, and
unnecessary files remain.
Action
Follow this procedure:
1. To prepare for forced re-installation, on the Windows desktop,
double-click [My Computer]. Open the CD-ROM icon, then
double-click [Frclnst.exe] or [Frclnst] in the
[\MP\English\Toolbox\Setup\Frclnst.exe] folder.
2. Then double-click [Setup.exe] or [Setup] in the
[\MP\English\Toolbox\Setup.exe] folder to reinstall.
X MP Drivers Only
Cause
Windows 2000 Service Pack 1
(SP1) is not installed on the
computer.
90
Troubleshooting
Action
Install Windows 2000 Service Pack 1 (SP1) or later. To acquire
Service Pack, contact Microsoft Corporation.
Chapter 11
z Uninstallation of the MP Drivers takes too long (Windows XP).
Cause
Action
Other applications, including
Close any open applications (including anti-virus software) before
anti-virus software, are running in uninstalling the software.
the background.
z Uninstallation was completed, but the [Canon] folder remains in the [Start] menu.
Cause
Action
MP Drivers were uninstalled prior Go to the [Start] menu, open [Taskbar and Start Menu Properties]
to uninstalling the MP Toolbox.
and remove [Canon] from here.
z The message <Version conflict> appears on your computer (Windows 98).
Cause
The computer has Photoshop
installed.
Action
If the message <Version conflict> or <Windows 98 file language
or...> appears during installation, click [Yes] or [No]. Whichever you
click, installation thereafter will continue trouble-free. Also, the
installed MP Drivers can be used without problem.
z Cannot use the software after upgrading to Windows XP.
Cause
Action
OS was upgraded to Windows XP Uninstall the software and then reinstall it. (See page 67)
from Windows 98/Me/2000,
without uninstalling the software.
z In [Device Manager], green mark [?] is displayed (Windows Me).
Cause
Action
In [Device Manager], green mark For the [Device Manager], it is common for the green mark [?] to
[?] is displayed.
display in Windows Me. Continue to use the machine as is.
z You installed the utility software, such as ArcSoft PhotoStudio or ScanSoft OmniPage
SE, on the Setup CD-ROM but they were not registered in the MP Toolbox.
Cause
Action
You installed the applications with Click [Defaults] to register them. (See Software Guide, located on
the MP Toolbox open.
your Setup CD-ROM)
Chapter 11
Troubleshooting
91
Paper Is Jammed
X Removing Jammed Paper
If <CLEAR PAPER JAM> is displayed on the LCD, follow this procedure to clear the paper jam.
Clearing Jams In The Paper Output Tray
Follow this procedure:
1
Gently pull any jammed paper out of the
paper output tray.
• If you cannot see any jammed paper in the paper
output tray, remove it from the machine’s interior.
2
Press [Set].
• PC If you are printing from an application software, follow the instructions displayed on your
computer.
Clearing Jams From The Multi-purpose Tray
Follow this procedure:
1
Gently pull out any jammed paper from the multi-purpose tray.
2
Press [Set].
• PC If you are printing from an application software,
follow the instructions displayed on your computer.
92
Troubleshooting
Chapter 11
If There Are Repeated Paper Jams
Paper jams can occur repeatedly when the roller is not operating correctly, or paper is not loaded
correctly. Paying attention to the following points, reload the paper or clean the roller.
Item to be checked
Checking point
Corrective action
Roller
Is the roller clean?
If the roller is dirty, clean it. (See page 89)
Is the roller operating properly?
If the roller is not operating properly,
contact the Canon Customer Care Center.
Do the sheets of paper stick together?
Fan the sheets of paper well before loading.
Are the edges of the paper aligned?
Align the edges of the paper.
Is the paper guide adjusted correctly?
Adjust the paper guide correctly.
Paper
Does the paper stack exceed the paper limit Make sure the paper stack does not exceed
mark?
the paper limit mark when loading.
(See page 22)
Chapter 11
Is there any different type of paper in the
paper stack?
Only use the same type of paper.
Does the paper meet the requirements of
this machine?
Use the paper meeting the requirements of
this machine. (See page 15)
Troubleshooting
93
No Power
X Nothing Displays On The LCD (There Is No Power)
When you connect the power cord to the machine and wall outlet, and press [ON/OFF], the
machine powers ON and a message is displayed on the LCD.
While the [Alarm] lamp flashes, the machine is initializing and you will not be able to use it. Wait
until the [Alarm] lamp stops flashing.
If nothing is displayed on the LCD, check the cause of the following.
Cause
The power cord is not correctly
connected.
Action
Securely connect the power cord to the machine and wall outlet.
You have not pressed [ON/OFF]. The machine will power ON and the LCD will display a message
when you connect the power cord and press [ON/OFF].
The wall outlet is not working
normally.
Connect an electrical appliance to the wall outlet and check whether
the wall outlet is working properly.
The power cord is connected to a
table tap or extension cord.
If the table tap or extension cord has a power switch, check that it is
turned ON. If the machine does not power ON, disconnect it from the
table tap or extension cord and connect the machine directly to the
wall outlet.
The power cord is defective.
Either replace the power cord with another, suitably fused, or using
a tester, check whether the cord is defective.
Cannot Copy Or Print
X Cannot Print At All, Cannot Print Correctly
When Copying Or Printing From A Computer
Cause
Action
Ink has run low or out.
Check whether the ink tanks are empty. Replace the ink tanks if
necessary.
The print head is dirty.
Clean the print head. (See page 85)
The [Alarm] lamp is flashing.
If it is flashing, see “When The [Alarm] Lamp Flashes,” on page
106.
The ink tanks are not installed
correctly.
Lift the scan unit until it locks into place, and open the inner cover,
then check that the ink tanks are securely inserted. Also, check that
the ink tanks are inserted in the correct slots. (See page 78)
The ink is not ejecting correctly, or Print the nozzle check pattern (see page 83), or try a print head
the print head is misaligned.
cleaning (see page 85).
The paper is too thick.
94
Troubleshooting
Use 17 lb.–28 lb. (64 g/m2–105 g/m2) paper. (See page 15)
Chapter 11
Cause
Action
The paper stack exceeds the
If the paper stack exceeds the paper limit mark, or exceeds the
capacity of the multi-purpose tray. capacity of the multi-purpose tray, reduce the amount of paper.
(See page 15)
The paper is not loaded correctly. Check that the paper has been loaded correctly and that the paper
guide is properly adjusted. (See page 22)
The paper is creased or curled.
You cannot use paper that is creased. Uncurl the paper, then load it
into the multi-purpose tray.
The roller is dirty.
Clean the roller. (See page 89)
There is some foreign matter in the Check and remove any foreign matter.
multi-purpose tray.
The paper guide is pressed too
closely to the edge of the paper.
Remove the paper from the multi-purpose tray. Pinch the paper guide
and slide it to the left. Then restack the paper and insert it back into
the multi-purpose tray. Pinch the paper guide and adjust it to the left
side of the stack.
The paper thickness lever is not set When the paper thickness lever is set incorrectly and you print or
correctly.
copy documents with large quantities of ink such as documents with
a lot of details, the printout may curl or smudge. Move the paper
thickness lever to the correct position according to the paper type.
(See page 15)
Recommended paper is not used.
Use recommended paper. (See page 15)
Set to the paper type loaded. (See page 25)
The paper type set from the
computer or operation panel of the
machine differs from the type of
paper loaded in the multi-purpose
tray.
The machine’s interior is dirty.
If the machine’s interior is dirty with ink or there is a build-up of
paper dust, your printout may contain ink stains or be smudged.
Clean the machine. (See page 89)
When Copying
Cause
The document is not loaded
correctly.
Action
Check that the document is loaded correctly on the platen glass.
(See page 14)
The image quality displayed on the The image quality selection needs to be changed. (See page 27)
LCD is not suitable for the
document.
The document is not loaded with
the side to be copied face down.
The side to be copied should be face down.
The document that is copied has
been digitally printed.
Printing an original file may provide improved output quality
compared to making a copy of a document that has been digitally
printed.
Chapter 11
Troubleshooting
95
Cause
Action
The platen glass or the inside of the Clean the platen glass and the inside of the document cover.
document cover is dirty.
(See page 89)
X Paper Curls
Cause
Action
You are using thin paper to print.
Use 17 lb.–28 lb. (64 g/m –105 g/m2) paper. (See page 15)
You have set curled paper in the
multi-purpose tray.
Uncurl the paper, then load it into the multi-purpose tray.
2
You are printing images that use a Use thicker paper such as High Resolution Paper or Glossy Photo
large quantity of ink such as
Paper.
photographs or pictures.
X Outputting Stops In-progress
When Copying Or Printing From A Computer
Cause
Action
Paper does not feed properly.
See “Cannot Print At All, Cannot Print Correctly,” on page 94.
The machine has been printing
continuously over a long period.
If so, the print head will overheat. To protect the print head, printing
will stop temporarily and resume after a period of time. Interrupt
printing when appropriate, turn OFF the machine, and wait at least
15 minutes.
CAUTION
• The area around the print head may become extremely hot. Do not
touch it under any circumstances.
When Copying
Cause
Action
You are copying documents such If you are copying documents with fine mode, processing the data
as photographs or illustrations with will take time, and copying will appear to have stopped. Wait until
fine mode.
data is processed. If you are copying a document with a large printing
area (with small margins) or are copying multiple sets, copying may
stop to allow the ink time to dry.
96
Troubleshooting
Chapter 11
Memory Card Problems (MP370)
X Memory Card Is Not Recognized
Cause
Action
The memory card is not correctly • Reinsert the memory card into the card slot securely. (See page 40)
inserted into the card slot.
• Reinsert the memory card into the appropriate card slot.
(See page 40)
• Reinsert the memory card into the card slot with its front side
(labeled side) facing outside. (See page 40)
The xD-Picture Card is directly
inserted into the card slot.
Remove the memory card, insert it into the Compact Flash card
adapter correctly, and insert the Compact Flash card adapter into the
card slot. (See page 40)
The memory card or the Compact Try another memory card, as the first memory card may be damaged.
Flash card adapter (in case of
In this case, reformat the memory card with the digital camera. When
xD-Picture Card) is defective.
you reformat the memory card with the digital camera, all the data on
the memory card will be deleted. If you can read image data on the
computer, reformat the memory card after you have backed up the
image data.
If you still have problems with another memory card, the Compact
Flash card adapter may be defective, or the card is not operating
correctly with the machine.
X Images On The Memory Card Are Not Recognized
Cause
Action
There is no image on the memory Check if there is any image data on the memory card using your
card.
digital camera or computer.
There is some invalid image data
on the memory card.
If < NO FILES ON CARD> is displayed on the LCD, there are only
invalid images on the memory card. If a message is displayed,
see page 109.
X Cannot Print Correctly From The Memory Card
Cause
“?” is printed in the index.
Chapter 11
Action
The image data does not comply with the DCF (Design Rule for
Camera File System: Please see URL http:// www.cipa.jp/exifprint/
contents_e/olexif2_e.html) standard, or the image data is not in JPEG
format. Check the image data in your digital camera or computer. Or,
the size of the image data may be too large. If you cannot print the
photograph directly from the machine’s card reader, open the data
and print it from your computer.
Troubleshooting
97
X
PC
Cannot Write To A Memory Card From PC
Cause
Action
<CARD PROTECT> is set to <ON> Press [Additional Functions] and set <CARD PROTECT> to <OFF>.
or Photo Print mode is entered.
After switching to another mode, disconnect and reconnect the USB
cable.
Cannot write to an SD Secure
Digital memory card.
X
Removable Disk Does Not Appear In Windows
Explorer
PC
Cause
A drive following the local
volumes and CD-ROM drives is
assigned as a network drive.
X
If you are using an SD Secure Digital memory card, depending on
how you insert it, the write protect lock occasionally may lock. If this
occurs, release the SD Secure Digital memory card lock, and while
being cautious not to engage the write protect lock, insert the
memory card.
Action
If you experience this problem:
1. Assign the network drive to a different drive letter.
2. Restart your computer.
The [Unplug/Eject] Icon Does Not Appear (Windows
2000)
PC
Cause
Action
You do not need to use the [Unplug/Eject] icon when you turn OFF
In the case of a multi-function
machine, the [Unplug/Eject] icon the machine or disconnect the USB cable.
does not appear even when you
select [Show Unplug/Eject icon in
the taskbar] in the [Unsafe
Removal of Device] dialog box.
This dialog box displays when you
turn OFF the machine or
disconnect the USB cable.
98
Troubleshooting
Chapter 11
X
The Machine Does Not Appear In [Hardware devices] In
The [Add/Remove Hardware] Dialog Box (Windows 2000)
PC
Cause
In the case of a multi-function
machine, the machine does not
appear in [Hardware devices] in
the [Add/Remove Hardware]
dialog box.
X
Action
The [Unsafe Removal of Device] dialog box will display the
message [To safely unplug or eject any of the following devices, first
use the Hardware wizard in the Control Panel to stop the device].
There is however no need to unplug a device with [Add/Remove
Hardware] when you turn OFF the machine or disconnect the USB
cable.
In Windows Explorer, You Cannot Display
[Thumbnails] (Windows 2000)
PC
Cause
Action
<CARD PROTECT> is set to <ON> Press [Additional Functions] and set <CARD PROTECT> to <OFF>.
or Photo Print mode is entered.
After switching to another mode, disconnect and reconnect the USB
cable.
X
The Memory Card Is Recognized As A Drive Other
Than [Removable Disk]
PC
Cause
Action
Memory card was inserted in the Some computers may have this trouble. Remove the memory card
card slot at the time the computer and restart your computer.
was turned ON.
X
PC
Computer Cannot Be Started
Cause
You attempted to turn ON your
computer with a memory card
inserted in the machine.
Chapter 11
Action
Some computers may have this trouble. If a memory card is inserted
in the machine and the machine is connected to the computer, your
computer may not start. Remove the memory card, then start the
computer. In the computer’s BIOS settings, if you set up the order so
that the hard disk that starts Windows starts before the USB device,
your computer will start even with a memory card inserted in the
machine. For details on BIOS settings, refer to your computer’s
manual.
Troubleshooting
99
PC
Problems Printing From Your Computer
Cause
Action
The background of the BJ Status
Monitor picture is yellow or red.
Follow the instructions in the BJ Status Monitor.
(See Software Guide, located on your Setup CD-ROM)
If <Service error 5100> appears:
Clear the paper jam (see page 92) or foreign object that is preventing
the print head holder from moving, then cancel printing from your
computer and press [Set].
If the message remains, press [ON/OFF] to turn the machine OFF,
then press again to turn it ON.
Trying to print in DOS.
You can only print in Windows.
Not enough memory in the
application.
If other applications are open, close them to increase the available
memory. Refer to the application’s manual to check the amount of
memory required.
The page setting or print setting in Correct the setting, then try to print again. For details, see Software
the application is incorrect.
Guide, located on your Setup CD-ROM.
The hard disk does not have
enough available space.
Delete unnecessary files to increase the available disk space.
There is a problem with the printer Uninstall the printer driver and reinstall it. (See Software Guide,
driver.
located on your Setup CD-ROM)
The printer cable is too long.
Avoid using USB cables longer than 16 3/8 feet (5 m).
Density is set too high.
The printout may curl or smudge if density is set too high in the
printer driver. In the Properties dialog box, on the [Main] tab, click
[Manual] in [Color Adjustment], then click [Set]. In the [Manual
Color Adjustment] dialog box, reduce the density with the Intensity
slider. (See Software Guide, located on your Setup CD-ROM)
When printing a specific
Edit the document and try printing again. If this does not work, there
document, meaningless characters is a problem with the application software. Contact the application
and symbols are printed.
software manufacturer.
Print settings are not set correctly In the Properties dialog box, on the [Main] tab, click [Settings] and
in the printer driver.
select the appropriate driver settings.
You are printing outside the
printable area.
Change the margin settings in the application to keep the document
within the recommended printable area.
The [Media Type] setting is
incorrect.
In the Properties dialog box, on the [Main] tab, set [Media Type] to
the paper type to be printed. Depending on the content printed, even
if the setting is correct, the printout may smudge. (See Software
Guide, located on your Setup CD-ROM)
A cause other than the above is
suspected.
Restart the computer.
100
Troubleshooting
Chapter 11
X
PC
Cannot Print To A Shared Printer
Cause
Action
The server (the computer to which Turn ON the server.
the machine is connected) is not
turned ON.
The server is not set up for printer Set up the server for printer sharing. (See Software Guide, located on
sharing.
your Setup CD-ROM)
The server is not set up to allow
your system access to the shared
printer.
PC
Set up the server to allow your system access to the shared printer.
Problems Scanning
Cause
Action
The USB hub or repeater is
defective.
If you can scan documents successfully after connecting the USB
cable directly to the computer, the USB hub or repeater may be
broken. Replace if necessary.
You cannot scan because the
machine is connected to a USB
hub.
Connect the USB cable directly to the computer without using a USB
hub. To connect to the computer via a USB hub, overwrite the INI
file by the following procedure. We recommend that you copy to
another folder the files you open in 1., and save the files before
overwriting them.
1. In Memo Pad or Text Editor, open the following files.
z Windows 98/Me
Windows/System/CNCMP51.ini
z Windows 2000
Winnt/system32/CNCMP51.ini
z Windows XP
Windows/System32/CNCMP51.ini
2. Below the last line, add the following two lines, and save the files.
Be careful not to overwrite any other portion of the file.
[Scan]
ReadSize=16
After installing the MP Toolbox
and MP Drivers, you installed a
TWAIN-compliant application.
Chapter 11
After installing the software on the machine, if you install a
TWAIN-compliant application, the TWAIN system files may not be
correctly overwritten, and thus images may not be scanned. Uninstall
the software from the machine, then reinstall it. (See page 67)
Troubleshooting
101
Cause
Action
The machine is not recognized in
the [Scanners and Cameras]
window of [Control Panel].
Follow this procedure to check whether the machine icon is present
in [Scanners and Cameras] of [Control Panel]:
1. Confirm that the USB cable is connected, and start the computer.
2. Click [Start] on the taskbar, point to [Settings], then click [Control
Panel]. (Windows XP: Click [Start] on the taskbar, then [Control
Panel].)
3. Double-click [Scanners and Cameras]. (Windows XP: In the
[Control Panel] window, click [Printers and Other Hardware],
then [Scanners and Cameras].)
4. In the [Scanners and Cameras] window, if [Canon MP370] or
[Canon MP360] (Windows XP: [WIA Canon MP370] or [WIA
Canon MP360]) is present, the machine is recognized. If not,
uninstall the software and reinstall it. (See page 67)
Memory is insufficient.
Close other open applications and try again.
The hard disk does not have
enough available memory.
Check that the hard disk has enough available memory, in particular
when scanning large documents at a high resolution. For example, a
letter-size document scanned at 600 dpi, color requires a minimum
of 300 MB of memory. If you do not have enough available memory,
scan the document at a lower resolution.
The resolution is low.
If the image looks grainy, increase the scan resolution.
(See Software Guide, located on your Setup CD-ROM)
The image is not displayed at
100% magnification in the
application.
Display the image at 100% magnification. Some applications do not
display a small image very well.
There is moire when you scan
printed material.
In ScanGear MP, click [Descreen]. (See Software Guide, located on
your Setup CD-ROM)
The monitor display colors are set In [Display Properties], set the display colors to 16-bit color, 24-bit
too low.
color or higher.
The scanning area is not specified. In ScanGear MP, click [Multi-Scan] to automatically specify the
scan area.
If there are white margins around documents such as photographs, or
if you want to trim a document (i.e. you want to scan only one part
of a document), specify the area of the scan manually. (See Software
Guide, located on your Setup CD-ROM)
The scanned area does not cover
the entire document.
Place the document approximately 1/8 in. (3 mm) away from the
front and right edges of the platen glass.
The color tone displayed in the
Perform calibration to scan the image with the correct color tone.
preview screen differs from that of (See Software Guide, located on your Setup CD-ROM)
the original.
A cause other than the above is
suspected.
102
Troubleshooting
Restart the computer.
Chapter 11
X You Tried To Create A Multi-page PDF, But Were Not
Able To Scan Multiple Documents
Cause
Action
The ScanGear MP (Advanced
Mode) setting in the [Preferences]
dialog box is incorrect. (Because
[Automatically quit ScanGear MP
after scanning] is selected in
[Preferences] of Advanced Mode,
multiple documents cannot be
scanned.)
If you want to scan additional documents, follow the steps below to
deselect [Automatically quit ScanGear MP after scanning] before
scanning.
1. Click a button other than [Settings] on the MP Toolbox.
The respective setting dialog box is displayed.
2. Select [Use the scanner driver to make advanced settings]. Then
click [Start] to open ScanGear MP.
3. Click the [Settings] tab, then click [Preferences].
The [Preferences] dialog box is displayed.
4. Remove the check mark from [Automatically quit ScanGear MP
after scanning], then click [OK]. Scan documents.
X When You Click A Button On The MP Toolbox, An
Unwanted Application Opens
Cause
Action
In the MP Toolbox, the application Click a button on the MP Toolbox, click [Set] on the screen
you want to open is not registered. displayed, and select the application you want to open for that button.
(See Software Guide, located on your Setup CD-ROM)
X You Opened The Properties Dialog Box From The
[Scanners and Cameras] Icon And Changed The
Settings, But The Settings Were Not Activated
(Windows 2000)
Cause
The settings are not activated
because you have not restarted
your computer.
Chapter 11
Action
Once you have changed your settings, restart your computer.
Troubleshooting
103
X Cannot Scan Correctly With Multi-Scan
Cause
The position or orientation of the
documents is incorrect.
Action
Place the documents so that the position and orientation of the
documents meet the following requirements.
• There should be a gap of at least 3/8 in. (1 cm) between the edge of
the platen glass and documents.
• There should be a gap of at least 3/8 in. (1 cm) between the edges
of the documents.
• There should be 10 documents or less.
• The documents should be straight (any tilting should be kept within
10 degrees).
The document is not set flat on the Press on the document cover with your hand when scanning.
platen glass.
You are using an application that
cannot scan multiple images
successively.
Check the application’s manual or contact the application software
manufacturer.
You are scanning thick (max.
3/4 in./20 mm) or curled
documents.
Press on the document cover with your hand when scanning.
The document is smaller than
You cannot use Multi-Scan for documents smaller than 3/8 inch
3/8 inch (1 cm) × 3/8 inch (1 cm). (1 cm) × 3/8 inch (1 cm). Scan each document separately.
You are scanning a document
whose long side is four or more
times longer than the short side.
You cannot use Multi-Scan if the long side of the document is four
or more times longer than the short side. Scan each document
separately.
X Scanned Image Is Displayed Large (Small) On The
Computer Screen
Cause
Action
The image is displayed large
(small) in the application.
Enlarge or reduce the image display in the application.
The resolution is too high or too
low.
The image will be large if resolution is high. It will be small if
resolution is low.
Set the resolution as necessary. (See Software Guide, located on your
Setup CD-ROM)
104
Troubleshooting
Chapter 11
The Cover Cannot Be Closed
X The Inner Cover Cannot Be Closed
Cause
The scan unit is returned to its
original position before the inner
cover is closed.
Action
Lift the scan unit until it locks into place, and close the inner cover
by pressing the center of the cover until the cover locks into place.
Then, return the scan unit to its original position.
X The Paper Output Tray Cannot Be Closed
Cause
The inner cover is not closed
properly.
Action
Lift the scan unit until it locks into place, then press the center of the
inner cover until the cover locks into place.
X The Paper Output Tray Cannot Be Opened
Cause
Action
The machine is not placed on a flat Place the machine on a flat surface.
surface.
Chapter 11
Troubleshooting
105
X When The [Alarm] Lamp Flashes
If a paper jam occurs while printing, the [Alarm] lamp flashes. Check the cause of the error below
and take corrective actions.
z If a message appears:
1
2
Check the message appearing on the LCD.
Follow the instructions and correct the error.
• For LCD messages, see page 107.
3
Press [Set] to resume operation.
• The [Alarm] lamp will stop flashing.
• If the error remains, turn OFF the machine and disconnect the power cord. Wait at least 15 seconds
then reconnect the power cord and turn ON the machine.
z If a message does not appear:
1
2
Turn OFF the machine and disconnect the power cord.
Wait at least five seconds, reconnect the power cord and turn the power ON.
• If the problem has been resolved, the [Alarm] lamp will stop flashing.
z If the [Alarm] lamp still flashes even after you have turned the power ON again:
Contact the Canon Customer Care Center.
106
Troubleshooting
Chapter 11
X LCD Messages
Below is a list of messages that are displayed on the LCD when a problem occurs. Check the cause
of the error and take corrective actions according to the list.
Message
Cause
Action
Details
BLACK INK
CHANGED?
The machine is asking whether If you replaced the black ink tank, page 77
you replaced the black ink tank. press [W]. If you did not, press [X].
BLACK INK LOW
The ink level in the black ink
tank is low.
Make sure you have a new black ink page 77
tank ready to replace the used one
when ink runs out. If the machine
stops printing when copying or
photo printing, you can continue
printing by pressing [Set].
However, note that ink may run out.
If print quality deteriorates or the
printout is blank, replace the ink
tank.
CANNOT USE THIS You have inserted a damaged
CARD
or incompatible memory card
TURN OFF AND ON into the card slot.
Remove the memory card from the page 39
card slot, then turn the power OFF
and ON again.
CARD READER
BUSY
You tried to start photo printing Wait until the card slot is no longer —
when the card slot was in use being used by the computer.
by the computer.
CARTRIDGE
JAMMED
The print head holder cannot Clear the paper jam or whatever is page 92
move. This is normally due to a obstructing the print head holder
paper jam.
and then press [Set]. Do not attempt
to move the print head holder
manually.
CHECK PAPER
SIZE
The size of the paper in the
multi-purpose tray and that
specified in the paper size
setting are different.
CHECK PRINTER
For some reason, the machine Turn the machine OFF, then ON. If —
cannot operate.
the problem is not resolved, contact
the Canon Customer Care Center.
CLEAR PAPER JAM There is a paper jam.
COLOR INK
CHANGED?
Chapter 11
page 22
Load the correct paper size or
change the paper size setting. Then
press [Set].
Clear the paper jam and reload
paper in the multi-purpose tray.
Press [Set].
page 92
The machine is asking whether If you replaced the color ink tank, page 77
you replaced the color ink tank. press [W]. If you did not, press [X].
Troubleshooting
107
Message
Cause
Action
Details
COLOR INK LOW
The ink level in the color ink
tank is low.
Make sure you have a new color ink page 78
tank ready to replace the used one
when ink runs out. If the machine
stops printing when copying or
photo printing, you can continue
printing by pressing [Set].
However, note that ink may run out.
If print quality deteriorates or the
printout is blank, replace the ink
tank.
COVER OPEN
You opened the scan unit
during an operation.
Return the scan unit to its original
position.
DATA IN MEMORY You are unable to turn the
CANNOT TURN OFF machine OFF with [ON/OFF]
when documents are saved in
memory.
—
—
The machine is performing an
operation. Wait until the operation
has finished, then turn OFF the
machine.
Check which photographs were not page 70
printed and try reprinting them from
your computer.
FILE NOT
READABLE
There is image data that has
been edited on a computer or
digital camera.
INK TANK
CHANGED?
You returned the scan unit to its If you replaced an ink tank, press
original position.
[W]. If you did not, press [X].
page 78
INSERT PHOTO
CARD
There is no memory card in the If you want to photo print from a
card slot.
memory card, insert one (in a
Compact Flash card adapter as
necessary) into the card slot.
page 39
INVALID KEY/
SETTING
An invalid key was pressed or Check the key you want to
an invalid setting was selected. press or the setting you want to
enter.
—
LOAD PAPER
The multi-purpose tray is
empty.
page 22
MACHINE IN USE You are unable to turn the
CANNOT TURN OFF machine OFF with [ON/OFF]
because the machine is
performing an operation.
MEMORY FULL
—
The machine is performing an
operation. Wait until the operation
has finished, then turn OFF the
machine.
The machine’s memory is full Divide the document and copy each —
because you tried to copy too part separately.
many pages at once or a very
detailed document.
The image data is too large to
print from your machine.
108
Load paper in the multi-purpose
tray. Make sure the stack is below
the paper limit mark. Press [Set].
Troubleshooting
Print the image data from your
computer.
—
Chapter 11
Message
Cause
Action
Details
NO FILES ON CARD There are no available files on Make sure you have recorded
page 39
the memory card.
images in the appropriate format on
the memory card.
PROBLEM READING The data on the memory card
may be inaccessible.
CARD
REINSERT MEMORY
CARD
Check the data on the memory card —
in your digital camera.
PROBLEM READING There is a problem with the
CARD
card slot.
TURN OFF AND ON
Try switching to another mode or —
turning the machine OFF and ON. If
the message remains, contact the
Canon Customer Care Center.
PUT IN
CARTRIDGE
There is no print head installed Install the print head.
in the machine.
—
WAIT COOLING
During printing, the print head Allow the machine to cool down.
may have become too hot.
The machine will resume printing
when it has cooled down.
—
WASTE INK NEAR
FULL
The waste ink tank (which
holds the ink used for print
head cleaning) is nearly full.
—
Contact the Canon Customer Care
Center.
WRONG CARTRIDGE The print head is not installed Install the print head. If the message —
correctly.
remains on the LCD, the print head
may be defective. Contact the
Canon Customer Care Center.
Chapter 11
Troubleshooting
109
X Cannot Print Properly From A Digital Camera (MP370)
The following messages may be displayed on the digital camera or digital video camcorder when
images are printed directly from them. Take the appropriate action to correct the error.
• Images can be printed directly from “PictBridge” and Canon “Bubble Jet Direct” compatible
digital cameras and digital video camcorders connected to this machine.
• If the operation time or data transmission time is too long when the digital camera or digital video
camcorder is connected to this machine, a communication time error may occur and no more
images can be printed. If this error occurs, disconnect all connected cables, press [Stop/Reset],
then reconnect the cables. The digital camera will automatically turn ON. If not, turn it ON.
• A low ink warning is not displayed on the digital camera or digital video camcorder.
• After replacing an ink tank, disconnect the digital camera from the machine and reset the ink
counter. (See page 80)
• If the ink counter is not reset, the remaining ink level may not be displayed properly.
• For more details, refer to the user’s manual for the digital camera or digital video camcorder.
For a problem with the digital camera or digital video camcorder, contact the service center for the
camera.
Error Message On Camera
Cause
Action
Printer in use
Images are being printed from Wait until printing ends.
the computer.
Printer warming up.
Printer is warming up for
printing.
Wait until warm-up ends.
No paper
No paper is loaded.
Load the paper in the multi-purpose tray and
press [Set].
Paper jam
A paper jam has occurred in the Remove the jammed paper, load new paper, and
machine.
press [Set].
Printer cover open
The scan unit is open.
Return the scan unit to its original position.
No print head
• No print head is installed.
• The print head is defective.
• Install a print head.
• Contact the Canon Customer Care Center.
Waste tank full
The waste ink tank is nearly
full.
Press [Stop/Reset] on the machine to recover
from the error. Printing can continue for a little
while. However, when the waste tank becomes
full, printing will be disabled. Contact the
Canon Customer Care Center as soon as
possible.
Paper lever error
Incorrect position of the paper Adjust the paper thickness lever to the left
thickness lever.
position (for plain paper).
Printer error
An error requiring servicing
has occurred.
110
Troubleshooting
Turn OFF the machine, unplug the power cord
from the power supply, plug the power cord back
in after 15 seconds, and then turn ON the
machine. If the same error occurs, contact the
Canon Customer Care Center.
Chapter 11
Chapter
12 Appendix
This section describes how to change the machine settings, and provides a description of each
setting item.
How To Change Settings, And Explanation Of Their
Content
X Accessing The Machine Settings
Follow this procedure to change the settings of each mode:
1
Refer to the function lists on the following pages to find the setting you
want to change.
2
If there is a reference for the
setting , refer to that page for
details. If not, at the top of the
list, confirm the function key
and menu
under which the
setting is located and the
description of the setting.
page
page
page
page
page
3
Press [COPY], [PHOTO PRINT] (MP370) or [Additional Functions],
depending on the function key
under which the setting is located.
z If you press [COPY] or [PHOTO PRINT] (MP370):
1. Press [Menu] repeatedly until the menu
under which the setting is located
appears.
2. Use [W] or [X] to select the setting you want to change.
3. Go to step 4.
Chapter 12
Appendix
111
z If you press [Additional Functions]:
1. Use [W] or [X] to select the menu
2. Go to step 4.
4
with the setting you want to change.
Press [Set].
• If you have completed selecting the setting, go to step 6.
5
Scroll through and register settings by the following operations.
• Use [W] or [X] to scroll through settings.
• To register a setting or access sub-settings, press [Set].
To further access sub-settings, repeat this operation.
• If you select the wrong setting, press [Stop/Reset] and repeat the procedure from step 3.
6
When you have finished, press [Stop/Reset], if necessary.
NOTE
• The asterisk <*> on the LCD indicates the current setting.
Settings
To find the setting you want to change, see the following menu lists.
NOTE
• Default settings are shown in bold type.
Function key: [COPY]
Menu: ENLARGE/REDUCE
Name
Description
PRESET RATIO
Makes enlarged or reduced copies at preset ratios. 25% MIN.
page 28
95% A4 J LTR
100%
170% 5"×7" J LTR
212% 4"×6" J LTR
400% MAX.
Settings
Details
ZOOM
Makes enlarged or reduced copies at ratios
between 25% and 400%.
25% to 400%
page 29
FIT-TO-PAGE
Automatically reduces or enlarges an image to fit
on the specified paper size.
-
page 30
Menu: PAPER SELECT
For details, see page 25.
Menu: DENSITY
For details, see page 28.
112
Appendix
Chapter 12
Menu: IMAGE QUALITY
For details, see page 27.
Menu: SPECIAL COPY
Name
Description
Settings
Details
2 on 1
Copies two pages on one page (letter- or A4-size
only).
-
page 31
BORDERLESS COPY
Copies without any borders.
-
page 32
IMAGE REPEAT
Prints multiple copies of an image on a single
sheet.
-
page 34
AUTO
Automatically selects the number of repetitions.
-
MANUAL
Manually selects the number of repetitions.
-
Selects the number of vertical repetitions.
1/2/3/4
VERTICAL
Selects the number of horizontal repetitions.
1/2/3/4
MIRROR IMAGE
Prints a mirror image of the original.
-
page 36
ENTIRE IMAGE
Prints the original image to fit the selected paper
size.
-
page 37
HORIZONTAL
Function key: [PHOTO PRINT] (MP370)
Menu: PHOTO PRINT MODE (MP370)
Name
Description
Settings
Details
INDEX
Prints thumbnails of all the images stored on the
memory card, assigning a number to each
thumbnail.
-
page 52
SELECT PAPER
SIZE
Selects the paper size for the index.
LTR
4"×6"
5"×7"
A4
SELECT PAPER
TYPE
Selects the paper type for the index.
PHOTO PAPER PRO page 52
PLAIN PAPER*
HIGH RES. PAPER*
PHOTO PAPER PLUS
GLOSSY*
OTHER PHOTO PAPER
PRINT DATE
Enables/disables date printing.
ON
OFF
VIVID PHOTO
Enables/disables making colors, especially blues
and greens, appear more vibrant.
ON
OFF
* Available only when <LTR> or <A4> is selected for the paper size.
Chapter 12
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113
Menu: ALL IMAGES
For details, see page 49.
Menu: SINGLE IMAGE
For details, see page 54.
Menu: SELECT RANGE
For details, see page 56.
Menu: DPOF
For details, see page 59.
Function key: [Additional Functions]
Menu: INK VOLUME
Name
Description
Settings
Details
LOW INK WARNING
Notifies you when ink in an ink tank is running
low.
ON
OFF
page 77
INK COUNT RESET
Resets the ink counter for the ink tanks.
page 80
BLACK INK
CHANGED?
Resets the ink counter for the black ink tank.
YES = (W)
NO = (X)
COLOR INK
CHANGED?
Resets the ink counter for the color ink tank.
YES = (W)
NO = (X)
Menu: MAINTENANCE
Name
Description
Settings
Details
NOZZLE CHECK
Prints the nozzle check pattern.
-
page 83
CLEANING
Performs normal print head cleaning.
-
page 85
HEAD REFRESHING
Performs deep print head cleaning.
-
page 85
ALIGN PRINT HEAD
page 86
Aligns the print head.
-
HORIZ. PATTERN
Prints the horizontal line patterns.
-
CHANGE H VALUE
Aligns the print head when the pattern is not
uniform.
A,B,C,D,E: -3 to +7
F,G,H,I,J,K: -5 to +5
ROLLER CLEANING
Cleans the roller.
-
page 89
CALIBRATION
Adjusts the printed color tone. (color correction)
-
page 87
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Menu: QUIET PRINTING
Name
Description
Settings
-
Enables/disables quiet printing mode (reduces the ON
noise when printing).
OFF
Details
-
Menu: EXTENSION AMOUNT
Name
Description
Settings
Details
-
For borderless printing or copying, selects the
amount of image that extends off the paper.
SMALL
LARGE
page 42
Settings
Details
Menu: CARD PROTECT
Name
Description
-
Enables/disables overwriting memory card data in ON
all modes except photo print mode.
OFF
Software
Guide
Menu: DISPLAY LANGUAGE
Name
Description
Setting
Details
-
Selects the language for LCD messages.
ENGLISH
FRENCH
SPANISH
PORTUGUESE
-
Menu: POWER SAVE TIMER
Name
Description
Setting
Details
-
Sets the time until Power Save mode is enabled.
1 HOUR
4 HOURS
8 HOURS
page 88
Chapter 12
Appendix
115
Settings For Paper Types
For Copying
Paper type displayed in LCD
Suitable paper types
PLAIN
Suitable for plain paper.
GLOSSY
Suitable for glossy photo paper and high gloss photo film.
HIGH RES.
Suitable for high resolution paper.
TRANS.
Suitable for transparencies.
PHOTO PRO
Suitable for photo paper pro.
PHOTO PLUS
Suitable for photo paper plus glossy.
OTHER
Suitable when using photo paper other than that described
above (such as matte photo paper), or if you do not know the
paper type.
NOTE
• In order to obtain optimal quality print results when copying photographs, use Canon-recommended Photo Paper
Pro or Photo Paper Plus.
For Photo Printing (MP370)
Paper type displayed in LCD
Suitable paper types
PHOTO PAPER PRO
Suitable for photo paper pro.
PLAIN PAPER
Suitable for plain paper.
HIGH RES. PAPER
Suitable for high resolution paper.
PHOTO PAPER PLUS
Suitable for photo paper plus glossy.
GLOSSY
Suitable for glossy photo paper and high gloss photo film.
OTHER PHOTO PAPER
Suitable when using photo paper other than that described
above (such as matte photo paper), or if you do not know the
paper type.
NOTE
• In order to obtain optimal quality print results when printing photographs, use Canon-recommended Photo Paper Pro
or Photo Paper Plus.
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Chapter 12
For Photo Index Sheet Printing (MP370)
IMPORTANT
• For printing a Photo Index Sheet, use only white plain paper. If you print a Photo Index Sheet on paper such
as recycled paper that is not very white, it may not be read correctly by the machine.
Paper type settings available
Suitable paper types
Plain Paper
Suitable for plain paper.
Photo Paper
Suitable for photo paper pro and photo paper plus.
Chapter 12
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117
Displaying Electronic Manuals Stored On The Setup
CD-ROM
PC
1
Insert the Setup CD-ROM into the disk drive.
• The Setup screen is displayed.
• If this screen is not displayed, on the Windows
desktop, double-click [My Computer] (Windows
XP: Click [Start], then click [My Computer]). Open
the CD-ROM icon, then double-click [setup
(setup.exe)].
IMPORTANT
• The electronic manuals are included in PDF and HTML format on the Setup CD-ROM.
• To view the manuals in PDF format, Adobe Acrobat Reader must be installed. If you do not have
Adobe Acrobat Reader installed, in the Setup screen, click [Install Utility Software] to install the
software.
2
3
In the Setup screen, click [View User’s Manual].
In the [View User’s Manual] screen, click the button of the electronic manual
you want to view.
• You can copy the electronic manuals, such as the Software Guide and Photo Application Guide, to
your computer and display start-up icons for the respective manual on the Windows desktop.
NOTE
• To copy the manual, your computer must have 35 MB or more of available hard disk space.
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z Copying manual to your computer:
1. Click [Yes].
• The electronic manual will be displayed after it is copied onto your computer’s hard
disk.
• As you copy them, a start-up icon for each manual will be placed on the Windows
desktop.
• Double-click the icon of the electronic manual you want to open.
NOTE
• Go to the following folder if you want to delete the copied manual.
\Program Files\Canon\MP Drivers\MP390360
z Not copying manual to your computer:
1. Click [No].
• The electronic manual will be displayed without being copied onto your computer's
hard disk.
Chapter 12
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119
X PC About The Software Guide
The Software Guide is a PDF file included on the Setup CD-ROM. This guide contains the
following information:
z Chapter 1, Installing
–System requirements and software
–Installing the software
–Checking installation
–Reading from or writing to a memory card
–Setting the default printer
–Removing and Reinstalling the software
z Chapter 2, Printing
–Printing documents
–Changing print settings (Opening the settings dialog box)
–Setting the paper type and print quality/[Main] tab
–Setting page size and number of copies/ [Page Setup] tab
–Selecting a stamp/[Stamp/Background] tab
–Selecting a background/[Stamp/Background] tab
–Setting special effects/[Effects] tab
–Saving settings as a print profile/[Profiles] tab
–Cleaning and printer settings/[Maintenance] tab
–Checking the status of the machine with the BJ Status Monitor
–Sharing the printer and using it on a network
z Chapter 3, Scanning
–Scanning with the Operation Panel
–Scanning with the MP Toolbox
–MP Toolbox settings
–Scanning an image from an application
–Creating one PDF file from two or more pages
–Scanning two or more small documents at one time
–Setting preferences and scanning with ScanGear MP
–Scanning with the WIA driver (Windows XP only)
z Troubleshooting
z Glossary
z Index
X PC About The Photo Application Guide
The Photo Application Guide, an HTML file included on the Setup CD-ROM, describes the utility
software and how to use each software. On the first screen that appears when the Photo Application
Guide starts, clicking the title or introduction of each application displays the screen describing the
corresponding application. On this screen, click respective items to display detailed explanations
of the functions, illustrations of the setup sheets, or explanations of the setting procedure.
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X PC Using The Online Help
When printing a document from a computer, you can use the online Help provided on the Properties
dialog box of the application used to print the document. The online Help displays descriptions of
the setting items of the Properties dialog box.
To display the online Help, click [Help] at the lower right corner of the dialog box. In the [Help]
dialog box, click the item you want to check. The detailed explanation of the item is displayed.
Also, clicking the [?] button at the upper right corner of the Properties dialog box and then clicking
the item you want to check displays the detailed explanation of the item.
X PC Using The Utility Software
Included on the Setup CD-ROM are utility software.
To install the utility software, on the Setup screen, click [Install Utility Software].
Software included on the Setup CD-ROM:
z Easy-PhotoPrint/Easy-PhotoPrint Plus*
Easy-PhotoPrint is an application that enables you to print an image in your digital camera only
by selecting the image and paper type. Easy-PhotoPrint also enables you to perform simple
image modification such as rotating and trimming an image.
z Easy-WebPrint
Easy-WebPrint is a plug-in program for Microsoft Internet Explorer (version 5.5, version 6.0
recommended) that enables you to print a whole web page without complicated settings.
Easy-Web Print also enables you to automatically layout some columns in a specified paper type
for printing.
z ScanSoft OmniPage SE
ScanSoft OmniPage SE is an application that converts PDF and paper documents– letters,
contracts, tables, manuals– using OCR technology, into editable word processing and
spreadsheet documents.
z ArcSoft PhotoStudio
ArcSoft PhotoStudio is an image processing application that imports images from a scanner and
digital camera, and enables you to enhance them in various ways, blend them together, convert
their data format, or add them to an album.
z Adobe Acrobat Reader
Adobe Acrobat Reader enables you to read Portable Document Format (PDF) files.
*U.S.A. only
Chapter 12
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121
X Safety Information
Please read the safety warnings and cautions provided in this guide to ensure that you use your
machine safely. Do not attempt to use the machine in any way not described in this guide.
WARNING
You may cause an electric shock/fire or damage the machine if you ignore any of these safety
precautions.
z Location
Do not place the machine close to flammable solvents such as alcohol or thinners. If flammable
substances come into contact with electrical parts inside the machine, it may result in fire or
electrical shock.
z Power supply
Never attempt to plug or unplug the machine from the power supply when your hands are wet.
This may result in electrical shock.
Always push the plug all the way into the power outlet. If the prongs of the power plug come into
contact with metal objects, it may result in fire or electrical shock.
Never damage, modify, stretch or excessively bend or twist the power cord. Do not place heavy
objects on the power cord. These actions may cause electrical damage and result in fire or
electrical shock.
Never plug the machine into a power socket that is shared with other equipment (extension lead/
cord, 2- or 3-way adapter, etc.). This may result in fire or electrical shock.
Plug the machine into a standard 120V AC, 60 Hz, two-prong grounded outlet. Operate the
machine only from the type of power source indicated on the machine's label or a fire, electrical
shock, or malfunction may occur. If you are unsure of the type of power available, consult your
local power company.
Do not allow the power cord to be near objects that emit heat. The outer cover of the power cord
may melt resulting in fire or electrical shock.
Never use the machine if the power cord is bundled or knotted. Knots in the cord may result in fire
or electrical shock.
If you detect smoke, unusual smells or strange noises around the machine, immediately unplug
the machine at the power supply and contact the Canon Customer Care Center at 757-413-2848.
Using the machine in such conditions may result in fire or electrical shock.
Periodically, unplug the machine and use a dry cloth to wipe off any dust or dirt collected on the
plug and the power outlet.
If the machine is placed at a location exposed to a lot of dust, smoke, or high humidity, the dust
collected on the plug absorbs moisture and may cause insulation failure and fire.
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z Maintenance
Do not service the machine yourself except as specifically described in this guide. If further
servicing is required, contact the Canon Customer Care Center at 757-413-2848.
When storing the machine, choose a location where the machine is not exposed to dust. Dust
accumulation may prevent the machine from operating properly.
Use a damp cloth to clean the machine. Never use flammable solvents such as alcohol, benzene
or thinners. If flammable solvents come in contact with electrical components inside the machine,
it could cause a fire or electrical shock.
Always turn OFF the power and unplug the machine from the power outlet before cleaning the
machine.
If you accidentally switch the machine ON while cleaning it, it may result in injury or damage the
machine.
z Handling
Do not attempt to disassemble or modify the machine. There are no user serviceable parts inside
the machine.
The machine contains high-voltage components. Never attempt any maintenance procedure not
described in this guide. Incorrect maintenance procedures may damage the machine, or cause a
fire or electrical shock.
Do not drop paper clips, staples, or other metal objects inside the machine. Also do not spill water,
liquid, or flammable substances inside the machine. If these items come into contact with
high-voltage parts inside the machine, it may result in fire or electrical shock. If these items are
dropped or spilled in the machine, turn OFF the power and unplug the power cord immediately
with dry hands. Then contact the Canon Customer Care Center at 757-413-2848.
Do not use flammable sprays near the machine.
This could cause a fire or electrical shock if the spray comes into contact with electrical
components inside the machine.
There are high-voltage components inside the machine. If you are looking inside the machine to
clear paper jams etc., do not allow metal objects such as jewelry to come into contact with the
inside of the machine. Contact may result in burns or electrical shock.
z Others
This product emits low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities,
please move away from this product and consult your doctor.
When setting the machine near electric products with fluorescent lighting, separate the machine
at least 5 7/8 inches (15 cm) from electric products equipped with fluorescent lighting. If you place
it near to them, the machine may malfunction as a result of the noise emitted by the fluorescent
lighting.
When turning the power OFF, be sure to press [ON/OFF] and confirm that the [Alarm] lamp has
shut off. If you pull the power plug out of the wall outlet while the [Alarm] lamp is lit or flashing,
the print head is not protected, and you may not be able to print later.
Chapter 12
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123
CAUTION
You may cause injury or damage the machine if you ignore any of these safety precautions.
z Location
Do not place the following objects on top of the machine. If such objects come into contact with
internal electrical components, the machine may short-circuit, resulting in fire or electrical shock.
– Metal objects such as jewelry and watches
– Containers of water or other liquids such as glasses, vases, or pot plants
If water does spill inside the machine, turn OFF the power immediately by pressing the
[ON/OFF] key, and disconnect the power cord. Then, contact the Canon Customer Care Center at
757-413-2848.
Do not block or cover the ventilation port or any openings on the machine with objects, as it may
cause the inside of machine to overheat and cause a fire.
Place the machine on a flat, stable, vibration-free surface that is strong enough to support its
weight. If the machine topples over, it may result in injury. (For the weight of the machine, see
the Appendix.)
Do not use or store the machine outdoors.
Do not install the machine near devices that contain magnets or generate magnetic fields, such as
speakers.
To ensure proper ventilation, make sure the machine is approximately 4 inches (10 cm) away from
walls and other equipment.
Do not install the machine in a location that is very humid or dusty, in direct sunlight, outdoors,
or close to a heating source.
Installing in such a location may result in fire or electrical shock.
To avoid the risk of fire or electrical shocks, install the machine in a location with an ambient
temperature range of 59°F to 81.5°F (15°C to 27.5°C) and humidity of 20% to 80% (condensation
free).
Do not place the machine on a thick rug or carpet.
If fibers or dust come inside the machine, it could cause a fire.
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z Power supply
Never remove the plug by pulling on the cord.
Pulling on the power cord may damage the cord and cause a fire or electrical shock.
When turning OFF the power, be sure to press [ON/OFF] or unplug the machine.
However, if the machine is unplugged during printing, the print head is not protected with the cap
that prevents the ink from drying. This may affect the print quality of the machine when printing
later.
During electrical storms, turn OFF the power and disconnect the power cord from the power
outlet.
Do not use an extension cord as this may result in fire or electrical shock.
Ensure that the area around the power outlet is kept clear at all times so you can easily unplug the
power cord if necessary. Otherwise you will be unable to disconnect the power plug in case of an
emergency, and it may result in fire or electrical shock.
Never use a power supply source other than the one rated for the machine in the country where
you purchased the machine as it may result in fire or electrical shock.
The operating requirement of this machine is as follows:
120V AC, 60 Hz
Do not plug the machine into the same circuit as appliances such as an air conditioner, television,
or copier. These devices generate electrical noise which may interfere with your machine’s
operation.
Whenever you turn OFF the power and unplug the machine, wait at least five seconds before you
plug it in again.
Use only the power cord that came with the machine. Using a different power cord may cause
electric leakage or damage to the machine.
Turn OFF the power and unplug the machine in the following conditions:
• When the power cord or plug is damaged or frayed.
• If liquid has spilled into the machine.
• If the machine has been exposed to rain or water.
• If the machine does not operate normally when you have followed the instructions in the guides
included with your machine.
• If the machine does not operate normally when you have followed the instructions provided in
Chapter 11, “Troubleshooting.”
• If the machine has been dropped or damaged.
• If the machine exhibits a distinct change in performance, indicating a need for servicing.
Turn OFF the power and disconnect the power cord if the machine will not be used for a long
period such as during holidays.
Chapter 12
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125
z Handling
Close the document cover gently to avoid catching your hand.
Failing to do so may result in personal injury.
Do not press down hard on the document cover when using the
platen glass to scan thick books. This may damage the platen
glass and document cover and/or result in personal injury.
Do not touch the high-voltage electrical parts as this may result in electrical shock.
Do not place heavy objects on top of the machine as these may topple over and result in injury.
When removing paper jammed in the machine, be careful not to get ink on your hands or clothing.
If ink gets on your hands or clothing, wash them soon in running water. If you use hot water, the
ink may adhere and become difficult to remove.
After printing, do not touch the electrical contacts of the print head. They will be hot and may
result in burns or electrical shock.
Do not subject the machine to strong physical shock or vibration. This can damage the machine’s
components.
Before moving the machine, turn OFF the power and unplug the machine.
When moving the machine, carry the machine at both ends.
A distinct change in performance may indicate a need for servicing.
Do not insert your hands into the machine while it is printing.
Parts inside the machine are moving and this may result in injury.
Do not turn the machine upside down.
Ink may leak out and stain clothing or the surrounding area.
Adjust only those controls that are covered by the instructions in the guides since improper
adjustment of other controls may result in damage and require extensive repair by a qualified
technician to restore the product to normal operation.
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z Print head/Ink tanks
For safety reasons, store print heads and ink tanks out of the reach of small children.
If a child ingests any ink, consult a doctor immediately.
Do not shake print heads or ink tanks.
Ink may leak out and stain clothing or the surrounding area.
Never touch the print head.
Chapter 12
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127
X Legal Limitations On Use Of Your Product And
Use Of Images
It may be unlawful to make copies of, scan, print or use reproductions of the following documents.
The list provided is non-exhaustive. When in doubt, check with a legal representative in your
jurisdiction.
.
• Paper money
• Money orders
• Certificates of deposit
• Postage stamps (canceled or uncanceled)
• Identifying badges or insignias
• Selective service or draft papers
• Checks or drafts issued by governmental agencies
• Motor vehicle licenses and certificates of title
128
Appendix
• Traveler’s checks
• Food stamps
• Passports
• Immigration papers
• Internal revenue stamps (canceled or uncanceled)
• Bonds or other certificates of indebtedness
• Stock certificates
• Copyrighted works/works of art without permission
of copyright owner
Chapter 12
X Users In The U.S.A.
FCC Notice
MP370: H12406
MP360: H12405
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following conditions:
This device may not cause harmful interference, and this device must accept an interference
received, including interference that may cause undesired operation.
NOTE
• This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment OFF and ON, the user is encouraged to try to correct the interference
by one or more of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver.
– Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
– Consult the dealer or an experienced radio/TV technician for help.
Use of shielded cable is required to comply with class B limits in Subpart B of Part 15 of the FCC
Rules.
Do not make any changes or modifications to the equipment unless otherwise specified in this
guide. If such changes or modifications should be made, you could be required to stop operation of
the equipment.
Canon U.S.A., Inc.
One Canon Plaza, Lake Success, NY 11042, U.S.A.
TEL No.(516) 328-5600
Chapter 12
Appendix
129
Specifications
General Specifications
Power source
Power consumption
Weight
(Components attached)
Dimensions
120V/60 Hz
• Maximum: Approx. 47.0 W
• Standby: Approx. 14.5 W (MP370)
Approx. 14.0 W (MP360)
Approx. 18.5 lb./8.4 kg
• 17 7/8 in. (W) × 14 1/8 in. (D) × 9 7/8 in. (H)
(454 mm (W) × 358 mm (D) × 249 mm (H))
*With the multi-purpose tray and the paper output tray closed
• 17 7/8 in. (W) × 21 1/2 in. (D) × 11 1/4 in. (H)
(454 mm (W) × 547 mm (D) × 286 mm (H))
*With the multi-purpose tray, the paper output tray, and both tray
extensions opened
21 1/2 in. (547 mm)
17 7/8 in.
(454 mm)
9 7/8 in.
(249 mm )
11 1/4 in.
(286 mm)
Environmental conditions
• Temperature: 59ºF– 81.5ºF (15ºC– 27.5ºC)
• Humidity:
20%– 80%
Liquid Crystal Display (LCD) 20 × 2
English/French/Spanish/Portuguese
Display languages
• Electrical safety: UL 1950, C-UL
Applicable standards
• Radiation:
FCC Part 15 Class B, IC
• Other:
FCC Part 68, IC, Energy Star compliant
Multi-purpose tray capacity • Plain paper: approx. 100 sheets (20 lb. or 64 g/m2) or 3/8 in.
(10 mm) thick paper stack
* For other paper types, see page 15.
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Printable areas
Note on printing area illustrations:
Printing area:
Canon recommends that you print within
(dark shade)
this area.
Printable area: The area where it is possible to print.
(light shade)
However, printing in this area can adversely
affect print quality or paper feed precision.
• Paper printable areas:
Letter size: 8.0 in. × 10 3/4 in. (203.2 mm × 271.4 mm)
A4 size:
8.0 in. × 11 3/8 in. (203. 2 mm × 289 mm)
4" × 6" size: 3 3/4 in. × 5 3/4 in. (94.8 mm × 144.4 mm)
5" × 7" size: 4 3/4 in. × 6 3/4 in. (120.2 mm × 169.8 mm)
1/8 in. (3.0 mm)
1 3/8 in. (33.0 mm)
Printable area
Printing area
1/4 in. (5.0 mm)
A4, 4" × 6", 5" × 7": 1/8 in. (3.4 mm)
Letter: 1/4 in. (6.4 mm)
1 1/4 in. (31.5 mm)
A4, 4" × 6", 5" × 7": 1/8 in. (3.4 mm)
Letter: 1/4 in. (6.3 mm)
NOTE
• Borderless printing enables you to make prints with no margins.
However, it may result in a decrease in print quality of the top and
bottom paper edges.
• Photo Paper Pro printable area:
Photo Paper Pro: 4 3/8 in. × 6 3/8 in. (109.6 mm × 160.4 mm)
• Envelope printable areas:
US COM 10: 8 3/8 in. × 3 7/8 in. (211.5 mm × 98.2 mm)
European DL: 7 1/2 in. × 4 1/8 in. (190.5 mm × 103.2 mm)
1/8 in. (3.4 mm)
1/8 in. (3.4 mm)
1/8 in. (3.0 mm)
Chapter 12
1 in. (26.5 mm)
Appendix
131
System Requirements
See page 64.
Ink Specifications
Ink tank colors/capacity
• Black (BCI-24 Black): approx. 300*, approx. 580**
• Color (BCI-24 Color): approx. 160**
* 1500 characters per page, normal text, at standard and plain paper mode with Windows XP
printer driver.
** Based on printing the ISO JIS-SCID No. 5 pattern at standard and plain paper mode with
Windows XP printer driver.
Copy Specifications
Copy speed
No. of copies
Density adjustment
Zoom
132
Appendix
• Black & white: <FAST> mode approx. 18 pages/
minute (letter size)
• Color:
<FAST> mode approx. 12 pages/
minute (letter size)
(Based on BJ printer specific speed test pattern.)
• Maximum 99 copies
• 9 levels
• 25% to 400%
Chapter 12
Photo Print Specifications (MP 370)
Interface
Paper
Layout
Features
• Card slots
• USB port
• Plain paper
• Photo Paper Pro
• Plain paper:
Letter/A4: With/without borders, index (max. 70 images)
• Photo Paper Pro:
Letter/A4: With/without borders, index (max. 70 images)
Card: With/without borders, index (max. 15 images)
• Date printing
• Vivid photo printing
• DPOF function-compatible (Index printing, specified quantity,
specified images, date printing, image number printing)
• Digital camera direct printing
• Photo Index Sheet printing
• Borderless printing
Print Specifications
Printing method
Paper handling
Paper weight and
max. load capacity
Recommended paper
Print speed
Maximum print width
Resolution
Chapter 12
Bubble jet on-demand
Automatic feed
• Plain paper: approx. 100 sheets (17 lb. or 64 g/m2) or 3/8 in.
(10 mm) thick paper stack
* For other paper types, see page 15.
See page 15.
• Black & white: Fast: 18 pages/minute
Standard: 11.8 pages/minute
• Color:
Fast: 12 pages/minute
Standard: 4.9 pages/minute
(Based on BJ printer specific speed test pattern.)
8 in. (203.2 mm)
4800 (horizontal) dpi × 1200 (vertical) dpi
Appendix
133
Scan Specifications
Compatibility
Scanning speed
Effective scanning width
Scanning resolution
Scanning image processing
TWAIN / WIA (Windows XP)
• Black & white text/grayscale (300 dpi):
Min. 5.8 seconds/page (letter size)*
• Color (150 dpi): Min. 17.4 seconds/page (letter size)*
8 1/2 in. (214 mm)
• 1200 dpi × 2400 dpi optical
• 9600 dpi enhanced
• Halftones: 256 levels of gray
• Color: 16,777,216 colors
* Does not include the time sending the image to the computer.
Specifications subject to change without notice.
134
Appendix
Chapter 12
Index
Numerics
W (–) and X (+) keys 9
2 on 1 copying 31, 113
A
Access lamp 8
Additional Functions key 9
Alarm lamp 10
when flashing 106
All images printing 49
B
Black key 9
Borderless copying 32, 113
Borderless printing 42
C
Calibration 87
Canceling printing 71
Card slot 8
compatible memory cards 39
Card slot cover 7
Color key 9
Compact Flash card adapter 39
Components 7
COPY key 10
Copying
copying two pages on a single page 31
making a mirror copy 36
menu flow 11
printable areas 131
procedure 26
reducing/enlarging a copy 28
repeating an image on a page 34
setting the paper size and type 25
shrinking an image to fit the page 37
specifications 132
D
Date printing 44
Density, adjusting for copying 28
Direct print port (for digital camera) 7
Direct printing
available paper type 61
procedure 62
Document
loading 14
requirements 13
Document cover 7
document cover, cleaning 89
DPOF printing 59
E
Electronic manuals 118
Enlarging a copy
an image to fit the page automatically 30, 112
custom copy ratios 29, 112
preset copy ratios 28, 112
Entire image copying 37, 113
Exposure See Density 28
EXTENSION AMOUNT setting 42
F
Features 6
I
Image quality, adjusting for copying 27
Image repeat
Image repeat copying 34, 113
Index printing
printing a range of images 56
printing a single image 54
printing an index 52
Ink tank
compatible 77
guidelines 77
level checking 81
low ink warning 77, 114
replacing 78
resetting the ink counter 80
when to replace 77
Ink, specifications 132
Inner cover 8
L
LCD (Liquid Crystal Display) 10
LCD messages
BLACK INK CHANGED? 107
BLACK INK LOW 107
CANNOT USE THIS CARD TURN
OFF AND ON 107
CARD READER BUSY 107
CARTRIDGE JAMMED 107
CHECK PAPER SIZE 107
CHECK PRINTER 107
Index
135
CLEAR PAPER JAM 107
COLOR INK CHANGED? 107
COLOR INK LOW 108
COVER OPEN 108
DATA IN MEMORY CANNOT TURN OFF 108
FILE NOT READABLE 108
INK TANK CHANGED? 108
INSERT PHOTO CARD 108
INVALID KEY/SETTING 108
LOAD PAPER 108
MACHINE IN USE CANNOT TURN OFF 108
MEMORY FULL 108
NO FILES ON CARD 109
PROBLEM READING CARD REINSERT
MEMORY CARD 109
PROBLEM READING CARD TURN OFF AND
ON 109
PUT IN CARTRIDGE 109
WAIT COOLING 109
WASTE INK NEAR FULL 109
WRONG CARTRIDGE 109
Loading paper 22
envelopes 23
paper other than envelopes 22
M
Maintenance
cleaning your machine 89
printing the nozzle check pattern 83
replacing ink tanks 77
Memory card eject button 8
removing a memory card 41
Memory cards 39
inserting 40
printing all images 49
removing 41
Menu
ALL IMAGES 114
CARD PROTECT 115
DENSITY 112
DISPLAY LANGUAGE 115
DPOF 114
ENLARGE/REDUCE 112
EXTENSION AMOUNT 115
IMAGE QUALITY 113
INK VOLUME 114
MAINTENANCE 114
PAPER SELECT 112
PHOTO PRINT MODE 113
POWER SAVE TIMER 115
QUIET PRINTING 115
SELECT RANGE 114
SINGLE IMAGE 114
136
Index
SPECIAL COPY 113
Menu key 9
Mirror image copying 36, 113
MP Drivers 66
installing 64
uninstalling 68
MP Toolbox
installing 64
uninstalling 67
Multi-purpose tray 7
N
Nozzle check pattern, printing 83
O
ON/OFF key 9
Open button 7
Operation panel 7, 9
P
Paper
characteristics and applications 16
for direct printing 61
guidelines 20
loading 22
recommended 15
Paper jams, clearing 92, 93
Paper output tray 7
Paper thickness lever 8
setting 21
Photo Index Sheet
description 45
Photo Index Sheet key 9
Photo printing
all images 49
compatible memory cards 39
from a memory card 38
index 113
menu flow 11
specifications 133
using a Photo Index Sheet 45
Platen glass 7
platen glass, cleaning 89
Power connector 8
Power Save timer
setting 88
Print head
aligning 86
cleaning 85
maintenance flow 82
Print head holder 8
Print settings
changing manually 72
changing with Print Advisor 72
Printing
before printing 69
documents 70
specifications 133
Problems
cannot close the paper output tray 105
copying 94
installing/uninstalling software 90
nothing displays on the LCD 94
printing 94
printing from a computer 100
printing from a digital camera 110
scanning 101
R
Reducing a copy
an image to fit the page 30
automatically 112
custom copy ratios 29, 112
preset copy ratios 28, 112
Resolution (Image quality) 27
Roller, cleaning 89
S
SCAN key 10
Scan unit 8
Scanning
specifications 134
Set key 9
Settings
accessing 111
lists 112
Software
components 66
displaying guides stored 118
installing 64
system requirements 64
uninstalling, reinstalling 67
Stop/Reset key 9
T
Tray extension 7
U
USB connector (for computer) 8
Utility software 121
V
Vivid photo printing 43
Index
137
120V
HT1-2234-000-V.1.0
XX2003A
© CANON INC. 2003
PRINTED IN THAILAND
ENG