Core E 400 Instruction manual

GasLess ELITE Trimmer
TM
E 400
Instruction Manual
PRODUCT SPECIFICATIONS
36 Volt high energy Li-Ion
7,000 RPM Boost mode
6,000 RPM
Head type:
Dual line bump feed
Trimmer line:
.095" Dia. 20' on spool
Chargers:
45 Minute Standard Charger
Charger input:
100 ~ 240 V AC 60/50 Hz
Charger output:
42 V DC
Replacement Power Cell:
CEC6600
Replacement chargers:
CESC8000
Weight: (with Power Cell)
11 Lbs
Weight: (without Power Cell)
8 Lbs
Power Cell:
Head speed:
Need Assistance?
Call us on our toll free customer support line:
1-855-831-CORE (2673)



CORE
TM
Technical questions
Warranty or aftermarket service, or replacement parts
Parts missing from package
Outdoor Power, 36235 Kerr Dam Rd., Polson, Montana USA 59860
TABLE OF CONTENTS
Product specifications ………….……………………………………………
Table of contents …………………………………………………………….
General safety warnings ……………………………………………………
Eye, ear & body protection …………………………………………………
Electrical safety ………………………………………………………………
Product safety notices – Owner’s registration ……………………………
General power tool safety warnings ………………………………………
Work area safety …………………………………………………………….
Electrical safety ………………………………………………………………
Personal safety ………………………………………………………………
Power tool use and care ……………………………………………………
Service ………………………………………………………………………..
Specific safety rules …………………………………………………………
Power Cell and charger safety instructions ……………………………….
Symbols ………………………………………………………………………
TM
Know your GasLess trimmer …………………………………………….
Available accessories ……………………………………………………….
Contents ………………………………………………………………………
Charging the power cell …………………………………………………….
Assembly and operating …………………………………………………….
Adjusting the lower handle ………………………………………………….
Reloading the bump head with trimmer line ………………………………
Opening the bump head to recover trimmer line …………………………
Removing the bump head …………………………………………………..
Installing a new bump head ………………………………………………...
Motor control switches ………………………………………………………
Installing the Power Cell …………………………………………………….
Operating position …………………………………………………………...
Cutting methods ……………………………………………………………..
Trimming ……………………………………………………………………...
Scalping ………………………………………………………………………
Mowing ………………………………………………………………………..
Sweeping ……………………………………………………………………..
Edging ………………………………………………………………………...
Advancing the polymer line …………………………………………………
Maintenance ………………………………………………………………….
Replacement parts …………………………………………………………..
Warranty ……………………………………………………………………...
Warranty service …………………………………………………………….
Factory service request form ……………………………………………….
2
1
2
3–4
3–4
4
4
5–7
5
5
6
6
7
7–10
10–12
13
14
14
15
15
16–26
16
16–17
17–18
18–19
20
21
23
23
24–26
25
25
25
26
26
26
27
28
29–33
34–37
38–39
GENERAL SAFETY WARNINGS
!
CAUTION: Before using this tool or any of its accessories, read this
manual and follow all Safety Rules and Operating Instructions.
This instruction manual includes the following:
 General Safety Rules
 Specific Safety Rules and Symbols
 Functional Description
 Assembly
 Operation
 Maintenance
 Accessories
WARNING: Retain this manual for future reference.
Provide this manual to all operators and be certain that they have
read and understand all the Safety Rules and Operating Instructions prior
to their using this tool.
!
EYE AND FACIAL PROTECTION
ALWAYS WEAR EYE PROTECTION THAT CONFORMS WITH THE
MOST RECENT ANSI Z87.1 or CAN/CSA – Z94.3 SAFETY
STANDARDS.
FLYING DEBRIS can cause permanent eye damage. Prescription
eyeglasses ARE NOT a replacement for proper eye protection. The
usage of a safety standard compliant face shield placed over proper
safety glasses or goggles can reduce the risk of facial injury.
!
WARNING: Non-compliant eyewear can cause serious injury if
broken during the operation of a power tool.
HEARING PROTECTION
WARNING: Use hearing protection if the surrounding
environment of the area of operation is loud.
SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE
3
GENERAL SAFETY WARNINGS
BODY PROTECTION
WARNING: Always wear non-slip gloves that fit properly to
protect your hands and to help you grip the tool.
WARNING: Always wear sturdy clothing with long sleeves and
long pants. Never operate the tool while wearing shorts, short
sleeve shirt or while shirtless.
WARNING: Always wear non-slip safety boots to prevent foot
injuries and slipping that could cause loss of control of the tool.
ELECTRICAL SAFETY
WARNING: To avoid electrical hazards, fire hazards or damage
to the tool, use proper circuit protection.
The charger for this tool is wired at the factory for 100~240 V
operation. It must be connected to a 100~240 V, 15 A circuit that is
protected by a time-delayed fuse or circuit breaker. To avoid shock or
fire, replace the power cord immediately if it is worn, cut or damaged
in any way.
PRODUCT SAFETY NOTICES – OWNER’S REGISTRATION
NOTICE: Please register your GasLess™ ELITE Trimmer tool, Power Cells
and Power Cell chargers online at WWW.COREOUTDOORPOWER.COM in
order to permit the receiving of product safety notices from CORE™
Outdoor Power for potential future safety guidance communications and /
or safety product recalls. Note: The registration of product model number
and serial number is for safety communications purposes only and is not
for warranty registration purposes.
SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE
4
GENERAL POWER TOOL SAFETY WARNINGS
Do not expose power tools,
chargers or Power Cells to rain or
wet conditions. Water entering the
tool, chargers or Power Cells will
increase the risk of electric shock.
GENERAL POWER TOOL SAFETY
WARNINGS
! WARNING: Read all safety
warnings and all instructions. Failure
to follow the warnings and instructions
may result in electric shock, fire and/or
serious injury.
Do not abuse the cord. Never use the
power cord for carrying, pulling or
unplugging the charger. Keep the
power cord away from heat, oil,
sharp edges, and moving parts.
Damaged or entangled cords increase
the risk of electric shock.
Save all warnings and instructions
for future reference.
General Power Tool Safety
Warnings – Work Area Safety
When operating a charger outdoors,
use an extension cord suitable for
outdoor use. Use of a cord suitable for
outdoor use reduces the risk of electric
shock.
Keep work area clean and well lit.
Cluttered or dark areas invite accidents.
Do not operate power tools in
explosive atmospheres, such as in
the presence of flammable liquids,
gases or dust. Power tools create
sparks which may ignite the liquids,
fumes or dust.
If operating a charger in a damp
location is unavoidable, use a
residual current device (RCD)
protected supply. An RCD is also
known as a ground fault circuit
interrupter (GFCI) or earth leakage
circuit breaker (ELCB). Use of an
RCD reduces the risk of electric shock.
Keep children and bystanders away
while operating a power tool.
Distractions can cause you to lose
control.
General Power Tool Safety
Warnings – Personal Safety
General Power Tool Safety
Warnings – Electrical Safety
Stay alert, be aware of your
surroundings, watch what you are
doing and use common sense when
operating a power tool. Do not use a
power tool while you are tired or
under the influence of drugs,
alcohol, or medication. A moment of
inattention while operating a power tool
may result in serious personal injury.
Charger plugs must match the outlet.
Never modify the plug in any way. Do
not use any adapter plugs with
earthed (grounded) chargers.
Unmodified plugs and matching outlets
will reduce risk of electric shock.
Avoid body contact with earthed or
grounded surfaces such as pipes,
radiators, ranges and refrigerators.
There is an increased risk of electrical
shock if your body is earthed or
grounded.
5
GENERAL POWER TOOL SAFETY WARNINGS
General Power Tool Safety Warnings –
Personal Safety – cont’d
Do not force the tool. Use the correct
tool for the application. The correct
power tool will do the job better and
safer when used at the rate for which it
was designed.
Use personal protective equipment.
Always wear eye protection.
Protective equipment such as dust
mask, non-skid safety shoes or boots,
sturdy gloves, durable long pants and
durable long sleeve shirt, [and hard hat,
or hearing protection used for
appropriate conditions] will reduce
personal injuries.
Do not use a power tool if the switch
does not turn it on or off. Any power
tool that cannot be controlled using the
switch is dangerous and must be
repaired.
Remove the Power Cell before
making any adjustments, changing
accessories, replacing polymer line,
leaving the tool idle or unattended,
or storing the tool. Such preventive
safety measures reduce the risk of
starting the power tool accidentally.
Prevent unintentional starting.
Ensure the trigger switches are in
the off-position before connecting
the Power Cell to the power tool, and
never pick up or carry the tool by the
trigger switches. Carrying power tools
with your finger on the switch or
energizing power tools that have the
switch on invites accidents.
Store idle power tools out of the
reach of children and do not allow
persons unfamiliar with the power
tool or these instructions to operate
the power tool. Power tools are
dangerous in the hands of untrained
users.
Remove any adjustment key or
wrench before turning the power tool
on. A wrench or a key left attached to a
rotating part of the power tool may
result in personal injury.
Maintain power tools. Check for
misalignment or binding of moving
parts, breakage of parts and any
other condition that may affect the
power tool’s operation. If damaged,
have the power tool repaired before
use. Many accidents are caused by
poorly maintained power tools.
Do not overreach. Keep proper
footing and balance at all times. This
enables better control of the power tool
in unexpected situations.
Dress properly. Do not wear loose
clothing or jewelry. Keep your hair,
clothing and gloves away from
moving parts. Loose clothing, jewelry
or long hair can be caught in moving
parts.
Use the power tool and accessories
in accordance with these
instructions, taking into account the
working conditions and the work to
be performed. Use of the power tool
for operations different from those
intended could result in a hazardous
situation.
General Power Tool Safety
Warnings – Power tool use and
care
6
GENERAL POWER TOOL SAFETY WARNINGS
General Power Tool Safety
Warnings – Service
Have your power tool or charger
serviced by a qualified repair person
using only identical replacement
parts. This will ensure that the safety of
the power tool or charger is maintained.
SPECIFIC SAFETY RULES
! WARNING: Know your
TM
GasLess ELITE trimmer.
Do not plug in the charger
or install the Power Cell into the tool
until you have read and understand
this Instruction Manual. Learn the
tool’s applications and limitations, as
well as the general and specific
potential hazards related to this tool.
Following these instructions will reduce
the risk of electric shock, fire or serious
injury.
WARNING: Glasses, goggles or
face shields not in compliance with
ANSI Z87.1 or CAN/CSA – Z94.3
could cause serious injury if they
break upon impact.
! WARNING: Prevent
foot injuries! Never operate
when barefoot, or wearing
open toed shoes, or sandals. Always,
wear sturdy protective shoes or boots
with non-slip soles when operating the
trimmer. Steel-toed safety boots are
recommended.
! WARNING:
Always wear
appropriate eye
protection. Any power tool can throw
foreign objects into your eyes and
cause permanent eye damage.
ALWAYS wear appropriate safety
goggles or properly fitted safety glasses
that comply with OSHA standards and
the most recent version of ANSI Z87.1
or CAN/CSA – Z94.3 safety standards
[or other applicable national standard].
Ordinary vision or sun glasses generally
do not provide adequate impact or side
shield / wrap around penetration
protection. Ordinary glasses ARE NOT
safety glasses. To reduce the risk of
TM
injury to your face CORE Outdoor
Power recommends that you also wear
a face shield or face screen over your
safety goggles or safety glasses.
!
WARNING: Protect your
hands by wearing heavy-duty,
non-slip gloves and to improve
your grip and control when handling the
trimmer.
Clothing must be durable and
snug-fitting, yet allow for
freedom of movement. Avoid
loose clothing such as
scarves, neckties, jewelry, flared or
cuffed pants, loose-fitting shirts or
jackets, unconfined longhair or anything
that can be caught in brush or
branches, or entangled with moving
parts of the trimmer. Secure hair to
above shoulder level. Wear long pants
of durable material to protect your legs.
7
SPECIFIC SAFETY RULES
Cover as much of your body as possible
to help protect you from debris and
pieces of toxic and allergenic plants
being thrown by the spinning line.
to reduce the danger. The debris shield
provided with your trimmer may not
protect the operator or bystanders from
all objects or debris thrown by the
rotating polymer line or trimmer head.
! WARNING:
Thrown objects may also ricochet and
strike the operator or bystander.
Never use fixed
blades or metal saw
blades with this trimmer. Serious
injury may result. Never use wire or
metal-reinforced line or other
material in place of the polymer
trimmer line. Pieces of wire or metal
reinforced line can break off and can
be thrown with great force striking
against and injuring the operator or
bystanders.
Utilize extra caution, when the trimmer
is being used as an Edger or Sweeper,
especially near, or on paved or hard
surfaces, as pieces of metal, concrete,
brick, stones, gravel, sand, glass, sticks
and other objects can be thrown at high
speed and force by the rotating line and
such objects can be thrown, skip along
or ricochet long distances off of hard
surfaces. Do not use this trimmer for
sweeping debris that may contain hard
objects, e.g. pebbles, stones, sticks,
glass, metal, etc. as such hard objects
can be thrown with great force and
cause injury to the operator or
bystanders, and / or damage property,
e.g., screens, windows, building siding,
glass doors, or vehicles.
TM
Only use CORE authorized polymer
trimmer line accessories and trimmer
line that are designed for use with this
tool. Although certain unauthorized
attachments might be fitted to the
TM
TM
CORE Outdoor Power GasLess
ELITE trimmer, their use may be
extremely dangerous, and / or
damaging to the tool.
! WARNING: The rotating
trimmer line and trimmer head
will throw objects and debris
violently and the objects and
debris will ricochet in all
directions. You or
bystanders can be blinded
or injured. Keep children,
bystanders, pets and other
animals at least 50 feet (15
meters) away from the
operating trimmer. Turn the
trimmer OFF immediately if
approached, or if you are approaching
such bystanders. Bystanders should be
encouraged to wear eye protection,
even if they are kept at a distance. The
debris shield on the trimmer is designed
NOTICE: Avoid operating the trimmer
near property that can be easily
damaged by thrown or ricocheting
objects such as screens, windows,
building siding, glass doors and
vehicles.
! WARNING: To reduce
the risk of ricochet / rebound
injury, or property damage
work by going away from any
nearby solid object such as wall, steps,
large stones, tree, etc. Use great care
when working close to solid objects.
Where hazardous conditions warrant,
do not use the power tool, rather do
trimming, edging, mowing or sweeping
by hand.
8
SPECIFIC SAFETY RULES
! WARNING: Inspect
the area to be trimmed for
hazards before each use.
Remove any foreign objects such as
sticks, rocks, broken glass, nails, wire,
tools, toys, etc. which can be thrown by
or become entangled in the trimmer
line. Always locate, and then avoid
cutting near electrical power lines,
power conduit, or extension power
cords. Avoid contacting hard objects
with the trimmer head as the objects
can damage the trimmer head and / or
the objects can be thrown causing
serious injury.
Keep the trimmer head below waist
level and away from all parts of your
body. Do not draw the trimmer head
towards your feet or legs.
! WARNING: Always remove the
Power Cell when making
adjustments, changing accessories,
replacing the polymer trimmer line,
removing or untangling debris,
leaving the tool idle or unattended,
cleaning, servicing, storing or
transporting the tool. Such preventive
measures reduce the risk of starting the
tool accidentally and causing serious
injury.
Use this trimmer only for trimming,
scalping, mowing of grass and weeds,
and for light edging of lawns, and for
sweeping of only light lawn debris on
paved areas. Do not use this trimmer
for brush cutting, pruning or hedge
trimming. Never use this trimmer on
gravely or sandy areas.
Never use the trimmer with the deflector
shield removed, damaged or incorrectly
positioned. Serious injury may result.
Maintain firm footing and balance at all
times. Do not overreach or use the
trimmer from unstable surfaces such as
ladders, trees, steep slopes, slippery
surfaces, rooftops, etc.
! WARNING: To
reduce the potential of
serious injury, cut only from
your left toward your right, in the
direction of the arrow on the deflector
shield. Cutting on the right side of the
deflector shield and moving directionally
towards your right will cause the debris
and objects to be thrown predominately
away from the operator thereby
reducing the risk of personal injury to
the operator, although the risk of injury
due to ricochet is not lessened.
Whereas cutting on the left-side of the
deflector shield or moving directionally
towards your left will cause for
comparatively more debris to be thrown
towards the operator thereby increasing
the risk of personal injury.
Inspect the trimmer head before each
use. If any parts are worn or damaged,
replace them before using the trimmer.
Only use the polymer line size and type
recommended for the trimmer. Use of
any other type could result in serious
injury.
Use only in daylight or in good quality
artificial light.
Never use the trimmer for anything
other than its intended purpose. Use for
anything other than trimming grass and
weeds can be dangerous. It may also
damage the trimmer.
Hold the trimmer firmly with both hands
to ensure proper control. Never operate
the trimmer with one hand.
9
SPECIFIC SAFETY RULES
! WARNING: Dust created by use
of this product may contain
chemicals known to the State of
California to cause cancer, birth
defects or other reproductive harm.
Some examples of these chemicals
are:

Compounds in fertilizers

Compounds in insecticides,
herbicides and pesticides

Arsenic and chromium from
chemically treated lumber.
To reduce your exposure to these
chemicals, wear approved safety
equipment such as dust masks that are
specifically designed to filter out
microscopic particles.
Additionally, dust created by this
product may contain allergens, bacteria
and viruses, PM 10 and / or PM 2.5
particulates, exposure to such
hazardous airborne matter can be
reduced by wearing approved safety
equipment such as dust masks that are
specifically designed to filter out the
microscopic particles.
Do not store or carry the Power Cell in a
manner in which metal objects could
contact the exposed metal terminals.
Do not place the Power Cell in aprons,
pockets, drawers, tool boxes, etc. with
metal objects, such as, but not limited
to, loose nails, screws, bolts, keys,
coins, staples, foil, etc. Such metal
objects could cause the Power Cell to
short circuit causing fire, explosion, and
hazardous fumes, resulting in personal
injury or property damage.
Never attempt to open, modify,
dismantle, reverse polarity, crush,
puncture or shred the Power Cell for
any reason.
If the housing of the Power Cell breaks,
cracks, swells, or is punctured
immediately discontinue its use and do
not recharge.
Do not charge or use the Power Cell if it
has been dropped or has received a
sharp blow, a heavy weight has been
imposed upon it, has been overheated,
or is cracked, crushed, deformed or
punctured. If a Power Cell has
sustained damaged, (as per above, or
otherwise) immediately isolate it in a
non-combustible, safe outside area,
remain a safe distance away but do not
leave it unattended. Such a damaged
Power Cell should be considered and
treated as a potentially thermally
unstable, flammable and hazardous
material. If the Power Cell ignites use
water spray, carbon dioxide, dry
chemical or foam extinguishers to
suppress. Avoid exposure to and
inhalation of hazardous fumes. Contact
hazardous materials authorities for
guidance as to appropriate handling
and prompt safe disposal of damaged
Power Cells. Make arrangements for
prompt safe disposal of a damaged
Power Cell per local hazardous material
regulations.
POWER CELL &
CHARGER SAFETY
INSTRUCTIONS
! WARNING: Only use a
CESC8000 standard charger to
TM
charge the CORE Outdoor Power
CEC6600 Power Cell. Using any
other chargers to charge the
CEC6600 Power Cell may damage
the Power Cell and / or the charger
and cause fires, explosion,
hazardous fumes and possibly burns
or other serious injury.
! WARNING: Fire Hazard.
10
POWER CELL & CHARGER SAFETY
INSTRUCTIONS
Do not use or charge the Power Cell if it
is wet or shows any evidence of
corrosion.
For air, vessel and ground transport
purposes, Lithium ion Power Cells are
classified as Class 9 Hazardous Goods,
subject to ICAO Technical Instructions
and IATA Dangerous Goods
Regulations and US Department of
Transportation and Transport Canada
Hazardous Material Regulations [HMR]
[and other applicable national
regulations]. Such Power Cells are
restricted from being placed in checked
in baggage and are subject to shipper
declarations, standards, quantity and
packaging regulations. Confirm with the
ground, vessel, air cargo or passenger
air travel service provider as to the most
current regulations to determine if your
lithium ion Power Cells are prohibited,
or subject to restrictions or exemptions
prior to shipping or travel with your
lithium Power Cells.
! WARNING: Leakage from the
Power Cell may occur under extreme
usage, charging or temperature
conditions, or if the Power Cell is
damaged, crushed or punctured. This
leakage indicates a failure of the Power
Cell and the Power Cell should be
properly disposed of per local
hazardous material regulations.
If this leakage gets on your skin, or
eyes follow these steps:
1. Wash skin immediately and
thoroughly with soap and water.
2. If liquid gets into your eyes, flush
immediately with clean water for a
minimum of 20 minutes and seek
immediate medical attention.
If the liquid gets onto your clothing or
shoes, remove, isolate and wash the
contaminated clothing thoroughly.
Do not remove the Power Cell from its
original packaging until it is required for
use.
Do not wash, splash or immerse a
Power Cell in water or other liquids.
Always keep the Power Cell clean and
dry. Wipe the terminals with a clean dry
cloth if they become dirty.
Keep the Power Cell out of the reach of
children and away from persons not
fully familiar with these instructions.
Storage Recommendations:
Do not expose the Power Cell to heat or
fire. Do not incinerate the Power Cell. It
can explode and emit hazardous fumes.
The best storage place for Power Cells
is a secure and safe place that is cool
and dry and away from direct sunlight
and excess heat or cold. Exposure to
excess or prolonged heat will degrade
the performance and the life expectancy
of the Power Cell.
Do not store or use the Power Cell in
locations where the temperature may
reach or exceed 105°F (40°C) such as
in outside sheds or metal buildings, tool
boxes, vehicle interiors or trunks during
summer. Avoid storing the Power Cell in
direct sunlight.
Do not use an extension cord. Plug the
charger cord directly into an electrical
outlet.
11
POWER CELL & CHARGER SAFETY
INSTRUCTIONS
Use the charger only in a standard
100~240 V AC, 60/50 Hz electrical
outlet.
Do not operate the charger if the cord or
plug is damaged. Have a qualified
technician replace the damaged cord
and plug immediately.
! WARNING: Do not
use the charger in wet or
damp conditions. The
charger is intended for indoor use only.
Do not use outdoors. Do not expose to
dew, rain or garden sprinklers, frost, or
snow. Do not use the charger near
sinks or tubs. Do not immerse the
charger in water. Water entering the
chargers or Power Cells will increase
the risk of electric shock.
Do not operate the charger if it has
received a sharp blow, been dropped,
crushed, cracked, punctured, immersed
or splashed with water or other liquids,
or otherwise damaged in any way. Have
a qualified technician examine the
charger and repair it if necessary. Do
not disassemble or modify the charger.
! WARNING: When the charger is
plugged into the power supply, it can
become shorted by foreign conductive
material and cause sparks or fires.
Foreign conductive material such as,
but not limited to, metal shavings /
chips, steel wool, aluminum foil, nails,
staples, paper clips, should be kept
away from charger ventilation openings,
Power Cell retaining cavity and output
terminals.
Do not operate chargers in explosive
atmospheres, such as in the
presence of flammable liquids, gases
or dust. Chargers can create sparks
which may ignite the liquids, fumes or
dust.
TM
Do not use the CORE Outdoor Power
CESC8000 standard charger to charge
TM
any batteries other than a CORE
Outdoor Power CEC6600 Power Cell.
Charging other batteries may cause the
batteries to burst, catch fire, emit
hazardous fumes or explode.
Do NOT charge the Power Cell when
the work area or the Power Cell
temperature is at or below 0° C (32° F)
or above 45° C (113° F).
Unplug the charger when it is not in use
and before cleaning or maintenance.
Do not allow the charger cord to hang
over the edge of a table or counter, to
be placed in an area where it can
become entangled with moving objects,
or be a tripping hazard, or to contact
sharp or hot surfaces. The charger
should be placed away from sinks and
hot surfaces.
NOTE: See Page 27 for detailed
information concerning preparation
for recycling power cells.
POWER CELL RECYCLING
To preserve our natural resources, and
reduce landfill please recycle your
Power Cells at participating retailers, or
dispose of Power Cells properly in
accordance with Federal, State,
Provincial or local laws.
Do not leave a Power Cell on a
prolonged charge. Remove the Power
Cell after attaining a complete recharge
and unplug the charger when not in
further use.
12
SYMBOLS
! WARNING: Some of the following symbols may appear on the
TM
GasLess ELITE trimmer, Power Cell or Power Cell chargers, or this manual.
Study these symbols and learn their meaning. Proper interpretation of these
symbols will allow for more efficient and safer operation of this tool.
V
A
Hz
W
H
Volts
Amperes
Hertz
Watts
Keep bystanders back
at least 50' (15m)
Hours
Direct current
No load speed
Alternating or direct
current
Revolutions or
reciprocations per
minute
Read the manual
Arrow direction
Wear safety glasses
Warning symbol
Wear safety goggles
Shock hazard
Wear full-face shield
Wear safety gloves
Striking hazard
Wear safety boots
No fixed blades
No saw blades
13
KNOW YOUR GASLESSTM TRIMMER
ACCESSORIES
AVAILABLE ACCESSORIES
Before using any accessory, carefully
read the instructions or the owner’s
manual for the accessory.

See chart below
! WARNING: Use only
accessories that are recommended
for this gasless trimmer. Follow the
instructions that accompany the
accessories. The use of improper
accessories may result in injury to
the operator or damage to the
gasless trimmer.
Part #
CEC6600
CESC8000
! WARNING: If any part is missing
or damaged, do not plug the charger
into the power source or install the
Power Cell in the tool until the missing
or damaged part is replaced.
Description
Power Cell
45 minute standard charger
14
CONTENTS
CONTENTS
GASLESS
Carefully unpack the gasless trimmer.
Compare the contents against the
TM
"GASLESS ELITE TRIMMER
COMPONENTS" chart at right.
TM
ELITE TRIMMER COMPONENTS
KEY
DESCRIPTION
QTY
A
Trimmer
1
TM
Depending upon the GasLess
Trimmer kit purchased, one or more
of the following will be included
B
Power Cell
1
C
Charger
1
Owner’s Manual
1
CHARGING THE POWER CELL
Instructions for charging the Power Cell are packed with the charger.
! WARNING: Read all safety warnings and charging instructions
included with the charger.
15
ASSEMBLY AND OPERATING
ADJUSTING THE LOWER HANDLE
The lower handle can be adjusted to
suit the operator.
®
1.
Using a Torx screwdriver (1), turn
the four handle clamp screws (2)
counter clockwise until the handle
(3) will rotate on the trimmer outer
shaft (4) (Fig. 1).
2.
Slide the handle up or down (5)
and/or rotate it to a comfortable
position.
3.
Re-tighten the handle clamp
screws to hold the handle in the
desired position.
Fig. 1
NOTE: Do not over tighten the clamp
screws. You will break the clamp.
RELOADING THE BUMP HEAD WITH
TRIMMER LINE
TM
The GasLess ELITE trimmer comes
preloaded with 16 ft of premium trimmer
line already installed. The trimmer line
has been designed to spin
aerodynamically, minimizing drag and
extending your Power Cells run time.
When the trimmer line is used up, you
will have to reload the bump head with
trimmer line.
Fig. 2
! WARNING: Avoid Injury! To
prevent accidental start up: Always
remove the Power Cell before
reloading the bump head.
1.
Cut a length of line 12 to 16 feet
long.
2.
Align the arrows on the head with
the eyelets. (Fig 2)
3.
Thread one end of line into an
eyelet and push it through the head
and out the other eyelet.(Fig 3).
Fig. 3
16
ASSEMBLY AND OPERATING
RELOADING THE BUMP HEAD WITH
TRIMMER LINE – cont’d
4.
Pull both ends of the line until an
equal amount is extending from
both eyelets (Fig. 4).
5.
Turn the knob clockwise until all but
6 inches of line are extending from
both sides of the trimmer head.
(Pull lightly on the line after every
6-8 clicks)
6.
Cut the longer end so that both
strips are the same length.
7.
Install a charged Power Cell and
begin trimming vegetation.
Fig. 4
OPENING THE BUMP HEAD TO
RECOVER LINE
! WARNING: Avoid Injury! To
avoid accidental start up: Always
remove the Power Cell before
removing or reinstalling the spool.
The trimmer line may break off at the
eyelet due to hitting debris. It may also
become entangled within the bump
head spool. In either case, you will have
to remove the spool from the bump
head as follows:
1.
Press in the two tabs (Fig. 5).
17
ASSEMBLY AND OPERATING
OPENING THE BUMP HEAD TO
RECOVER LINE – cont’d
2.
Gently twist the bump knob
clockwise to separate the two
halves, be careful not to lose the
spring (Fig. 6).
3.
Remove any line from spool.
4.
Use a clean rag to clean all debris
from the bump head shaft, inside
the bump head and from the spool.
NOTE: If the bump head and spool
are not properly cleaned, the bump
head will not work properly.
5.
Align the two black tabs with the
opening in the main housing and
press together until both sides click
into place. Hint: Gently twist the
bump knob clockwise while
pressing together (Fig. 7).
6.
Fig. 6
Load trimmer line.
REMOVING THE BUMP HEAD
Your CORE GasLess trimmer is
supplied with an easy-to-bump, easy-toload trimmer head. Under normal use,
you should not need to remove this
trimmer head. If you find you need to
remove this head, then follow these
instructions.
Fig. 7
18
ASSEMBLY AND OPERATING
REMOVING THE BUMP HEAD – cont’d.
1.
Follow steps 1-2 of OPENING THE
BUMP HEAD TO RECOVER LINE
to remove the bump knob from the
bump head.
2.
With one hand grab and hold
steady the Anti-Weed wrap spacer,
located between the trimmer head
and the guard. There is a slot for
inserting a pin for locking the
rotation if unable to hold steady
using hand (Fig 8).
3.
With a glove on the opposite hand,
grasp the lower body of the bump
head and twist it clockwise. Once
the head begins to turn, it will then
be easy to unscrew from the
trimmer.
4.
Reassemble the two halves of the
bump head so as not to lose the
spring.
Fig. 8
NOTE: There are two metal washers
located between the Anti-Weed
Wrap spacer and the motor. Be
careful not to lose washers.
19
ASSEMBLY AND OPERATING
INSTALLING A NEW BUMP HEAD
! WARNING: Avoid Injury! To
avoid accidental start up: Always
remove the Power Cell before
removing or reinstalling the bump
head.
1.
Confirm that there are two metal
washers installed on the stem of
the trimmer (below the motor)..
2.
Slide the Anti-Weed Wrap spacer
onto the stem of the trimmer.
3.
Screw the bump head onto the
trimmer stem, being careful not to
strip the threads. The head should
easily spin into position. Tighten by
hand, do not use pliers or other
tools.
NOTE: The motor shaft has a
reverse "left hand" thread.
NOTE: The bump head is threaded
such that it is tightened to the tool
during use.
20
ASSEMBLY AND OPERATING
MOTOR CONTROL SWITCHES
To start the tool, push the lock-out
switch (2) into the trigger (3), depress
the trigger. To activate boost mode,
slide the speed switch (1) forward and
continue to hold forward.. To turn the
tool OFF, release the trigger
completely, the lock-out switch will also
dis-engage (Fig. 9).
Fig. 9
NOTE. With the trigger feathered, the
lock-out switch will remain engaged
21
ASSEMBLY AND OPERATING
! WARNING
For safety reasons, the operator
must read the sections of this
Owner’s Manual entitled
"GENERAL SAFETY WARNINGS",
"GENERAL POWER TOOL
SAFETY WARNINGS", "SPECIFIC
SAFETY RULES", "POWER CELL
& CHARGER SAFETY
INSTRUCTIONS" and "SYMBOLS"
TM
before using this GasLess
trimmer.
Verify the following every time the
TM
ELITE GasLess trimmer is used:
1.
2.
3.
4.
Safety glasses, and all
required safety clothing are
being worn.
Appropriate length of trimmer
line is exposed beyond the
bump head eyelets.
The area to be trimmed is
cleared of all debris.
Bystanders are at least 50'
(15 m) away from the
trimming area.
Failure to observe these safety
rules will significantly increase
the risk of injury.
22
ASSEMBLY AND OPERATING
INSTALLING THE POWER CELL
Once the Power Cell has been fully
charged and you are ready to start
trimming, you will have to install the
Power Cell into the trimmer.
1.
Position the Power Cell with the
"CORE" label facing upward
(Fig. 10).
2.
Slide the Power Cell into the
matching cavity in the rear of the
upper cowling.
NOTE: Make sure you push the
Power Cell fully into the cavity. The
locking latch will click when the
Power Cell is properly installed.
3.
Pull outward on the Power Cell to
verify that it is being held in place
by the locking latch.
Fig. 10
To remove the Power Cell for
recharging or storage, press the locking
latch toward the Power Cell. While
holding the locking latch toward the
Power Cell, pull the Power Cell out of
the tool.
OPERATING POSITION
! WARNING: Never operate the
trimmer with one hand. Always hold the
trimmer with one hand on the forward
handle and the other hand on the rear
handle to operate the switches. Operate
the trimmer below waist height at all
times. Always wear appropriate
personal protective equipment. Never
operate the trimmer on its edge while
trimming grass. The trimming line
should always be near and parallel to
the ground to avoid scalping and
throwing debris.
23
ASSEMBLY AND OPERATING
CUTTING METHODS
! WARNING: Be extremely careful
when cutting around hard objects such
as rock, gravel, fence posts etc. that
can be contacted by the line or the
bump head (Fig. 11). Contacting these
items with the line or bump head may
cause pieces of the trimmer line and
debris to be violently thrown. It may also
cause the line to become entangled and
damage both the line and the bump
head.
When trimming, do not feed the line into
the work area too quickly and crowd the
line. Only the tip of the line does the
cutting (Fig. 12). Feeding the line into
the work area too quickly will reduce the
head speed, slow the cutting action and
overload the motor. It will also reduce
the Power Cell capacity before requiring
recharging.
Fig. 11
NOTE: The trimming line will easily
remove grass and weeds from around
walls, fences, trees and flower beds, but
it can also cut the tender bark of trees
or shrubs, scar fences, etc. Be
extremely careful when trimming near
objects that can be easily damaged by
the trimmer line.
Fig. 12
24
ASSEMBLY AND OPERATING
CUTTING METHODS – cont’d
Trimming
Position the bottom of the bump head
about 3" (8 cm) above the ground and
at a slight angle (Fig. 13). Allow only the
tip of the line to make contact with the
grass.
NOTE: Allowing more than just the tip
of the line to do the trimming will result
in rougher cutting action and excessive
wear on the line.
Fig. 13
Scalping
Scalping an area will remove all
unwanted vegetation down to the
ground. When scalping, position the
bottom of the bump head about
3" (8 cm) above the ground and at a
slight angle (Fig. 14). Allow only the tip
of the line to make contact with the
ground.
NOTE: Scalping is ideal for use around
trees, shrubs, posts, ornaments, etc. Be
aware that scalping will increase
trimmer line wear considerably.
Fig. 14
Mowing
TM
Use the GasLess ELITE trimmer to
mow small or rough areas where a
conventional lawn mower cannot be
used. When mowing, keep the line
parallel to the ground at the desired
height (Fig. 15). Move the trimmer from
left to right while cutting. This cutting
motion will throw grass and debris
predominantly away from the operator.
NOTE: Be careful not to allow the bump
head to contact the ground, as this
could result in scalping and/or releasing
more trimmer line from the spool.
Fig. 15
25
ASSEMBLY AND OPERATING
CUTTING METHODS – cont’d
Sweeping
TM
Use the GasLess ELITE trimmer for
sweeping cut grass and debris from
walkways and driveways. Position the
line parallel to and above the surface to
be swept
(Fig. 16). Swing the trimmer from side
to side in a fanning motion. The air flow
from the rotating line will blow the grass
and debris from the surface being
swept.
NOTE: Be careful not to allow the bump
head to contact the ground, as this
could result in damage to the bump
head and/or releasing more trimmer line
from the spool.
Fig. 16
Edging
TM
Use the GasLess ELITE trimmer for
edging around walkways and flower
beds.
! WARNING: Always use long
pants, long sleeve shirt, gloves and
safety goggles and a face shield when
edging. Debris being thrown from the
trimmer at high speed can injure your
eyes and any exposed skin.
Hold the trimmer in a similar manner to
trimming, but with the trimmer head
rotated away from you body by 90°
(Fig. 17).
Fig. 17
ADVANCING THE POLYMER LINE
As the trimmer is used, the polymer line
will wear down or the tips will break off.
To advance the polymer line and
expose a greater length, simply tap the
bump head on the ground while the
trimmer is turned ON.
26
MAINTENANCE
GENERAL
POWER CELL REMOVAL AND
PREPARATION FOR RECYCLING
! WARNING: When servicing, use
only original equipment replacement
parts. The use of any other parts may
create a hazard or cause product
damage.
To preserve our natural resources,
please recycle or dispose of Power
Cells properly.
Consult your local waste authority for
information regarding available
recycling and disposal options.
! WARNING: DO NOT use
solvents for cleaning the trimmer,
the chargers or the Power Cells.
Solvents could catch fire or even
explode due to exposure to electric
sparks and / or degrade and make
unsafe the electrical components.
Additionally, plastics are susceptible to
damage from various types of
commercial solvents and may be
damaged by their use. Use a clean
cloth to remove dirt, dust, oil, grease
etc.
! WARNING: Upon removal of the
Power Cell for recycling, cover the
terminals of the Power Cell with
electrical tape or heavy-duty adhesive
tape. Never touch both terminals with
metal objects or body parts, because a
short circuit may result. Keep away
from children. Do not attempt to
destroy or disassemble the Power Cell
or remove any of its components.
Rechargeable Power Cells must be
recycled or disposed of properly.
Failure to comply with these warnings
could result in fire and serious injury.
! WARNING: Do not allow brake
fluids, gasoline, petroleum-based
products, penetrating oils, etc. to
come into contact with plastic parts.
They contain chemicals that can
damage, weaken or destroy plastic.
LITHIUM-ION POWER CELL
MAINTENANCE
DO NOT abuse power tools. Abusive
practices can damage the tool.
Lithium-ion Power Cells share many
characteristics with Nickel-Cadmium
batteries. The major characteristic that
is NOT shared with Nickel-Cadmium
batteries is that Lithium-ion Power Cells
do not have a "memory" and do not
require to be completely discharged
periodically. It is recommended that you
charge your Lithium-ion Power Cell
after each use so they will be fully
charged when needed.
! WARNING: DO NOT attempt to
modify tools or create accessories.
Any such alteration or modification
is misuse and could result in a
hazardous condition leading to
possible serious injury. It will also
void the warranty.
LUBRICATION
NOTE: A fully charged Power Cell will
loose about 2% of its charge per month
during storage.
All of the bearings in this tool are
lubricated with a sufficient amount of
high-grade lubricant for the life of the
unit under normal conditions. Therefore,
no further lubrication is required.
27
REPLACEMENT PARTS
! WARNING: When servicing, use only original equipment replacement parts.
The use of any other parts may create a safety hazard or cause damage to the
TM
GasLess Trimmer.
TM
Any attempt to repair or replace electrical parts on this GasLess ELITE Trimmer
may create a safety hazard unless repairs are performed by a qualified technician.
For more information, call the Toll-free Helpline, at 1-855-831-CORE (2673).
Key #
1
2
3
4
5
Not shown
Part Name
Bump Head with Weed Wrap
String Guard Assembly
Assist Handle Assembly
Power Cell
45 Minute Standard charger
Warning & instructive label kit
28
Quantity
1
1
1
1
1
1
WARRANTY
CORE™ Outdoor Power - Limited Product Warranty Statement for E 400
GasLess™ ELITE Trimmer and Accessories Sold Only in the 48
Contiguous United States of America and Canada, effective January 1,
2014.
Page 1 of 5
CORE™ Outdoor Power provides to the original purchaser [for first purchaser
other than for purposes of resale] or the person to whom it was originally
purchased as a gift, a limited product warranty that CORE™ Outdoor Power
products and accessories are free from defects in material and workmanship
under normal application, use and service conditions. CORE™ Outdoor Power
warrants, at its option, to repair, or to replace with the same or similar new or
refurbished product, or to refund the purchase price as paid by the original
purchaser, if inspections shows defects in material and / or workmanship for
products delivered to a CORE™ Outdoor Power Authorized Service Center,
subject to the below listed application time periods, limitations and exceptions.
The repair, replace or refund remedy shall be the sole and exclusive remedy
under this limited product warranty. THIS LIMITED WARRANTY IS
EXTENDED TO THE ORIGINAL PURCHASER OR TO THE ORIGINAL GIFT
RECEPIENT ONLY, AND IS NOT TRANSFERABLE TO SUBSEQUENT
OWNERS.
Except as provided by applicable law, the purchaser assumes the risk of loss or
damage during transit and transportation and are responsible for packaging,
delivery and handling charges incurred in the transport of their product(s) to a
CORE™ Outdoor Power Authorized Service Center. Freight costs for delivery
to a CORE™ Outdoor Power Authorized Service Center are to be prepaid by
the purchaser. Product purchased, used, serviced, or product shipped for
repair, from outside the 48 contiguous United States of America or Canada to a
CORE™ Outdoor Power Authorized Service Center in the 48 contiguous United
States of America or Canada is specifically excluded from this limited warranty.
A CORE™ Outdoor Power Authorized Service Center will return warranty
repaired or warranty replaced product with transportation, delivery and handling
charges prepaid under terms of this limited warranty to the original purchaser
and will return such product only to return destinations located in the 48
contiguous United States of America or Canada. Product purchased, used,
serviced or product shipped for repair, from outside of the 48 contiguous United
States of America and Canada may be provided distinct and separate
warranties compatible with such jurisdictional laws, market practices or regional
authorized service centers and often the products are in fact unique models
which differ as to component parts and regulatory requirements but such
products are expressly excluded from coverage under this warranty.
29
WARRANTY
CORE™ Outdoor Power - Limited Product Warranty Statement for E 400
GasLess™ ELITE Trimmer and Accessories Sold Only in the 48
Contiguous United States of America and Canada, effective January 1,
2014.
Page 2 of 5
A copy of the valid proof of original purchase [which proof documentation
provides identification of the product model and the date of original purchase]
must be included with the returned product in order to obtain warranty service.
This warranty does not apply to damage or failure that CORE™ Outdoor Power
determines to be from, repairs made or attempted by anyone other than
CORE™ Outdoor Power authorized service personnel, disassembly,
modifications /alterations, misuse, neglect, abuse, normal wear and tear, failure
to follow directions, improper maintenance, improper storage, improper
installation, use of unauthorized or incompatible attachments and accessories,
or accidents. The use of non-CORE™ Outdoor Power authorized attachments
or accessories, and / or incompatible attachments or accessories will void
coverage under this warranty. Furthermore, this warranty does NOT cover
additional damage to parts or components due to continued use after
operational problem or failure occurs. Should operational problems or failure
occur, the product should not be used, but rather delivered as is to a CORE™
Outdoor Power Authorized Service Center for warranty service.
Product Warranty Period:
Residential Application

5 Year Warranty – All products used for residential, [i.e., personal,
family or household], non-income producing purposes will be covered
by this limited warranty for five (5) years from the original date of
purchase.
EXCEPTIONS:
o CORE™ Power Cells and Power Cell chargers will be
covered by this limited warranty for failures due to a defect in
material or workmanship for a period of two (2) years from
the original purchase date. If upon return of the Power Cell or
a Power Cell charger to an authorized dealer for inspection, a
warranty adjustment is determined to be necessary due to a
defect in material or workmanship of the Power Cell or Power
Cell charger, [and the Power Cell is NOT MERELY
DISCHARGED], then, the Power Cell and / or Power Cell
charger will be replaced free of charge (except for taxes or
other legislatively-imposed fees, where applicable).
o Polymer trimmer line cutting attachments for residential, nonincome producing use will be covered by this limited warranty
for failures due to a defect in material or workmanship for a
period of sixty (60) days from the original product purchase
date. Any misuse from contact with concrete, rocks, metal or
other structures is NOT covered by this warranty.
30
WARRANTY
CORE™ Outdoor Power - Limited Product Warranty Statement for E 400
GasLess™ ELITE Trimmer and Accessories Sold Only in the 48
Contiguous United States of America and Canada, effective January 1,
2014.
Page 3 of 5
Commercial Application

2 Year Warranty – All products used for commercial, institutional,
agricultural, industrial, or for income producing use [e.g. professional
landscape services] will be covered by this limited warranty for two (2)
years from the original date of purchase.
EXCEPTIONS:
o CORE™ Power Cells and Power Cell chargers will be
covered by this limited warranty for failures due to defects in
material or workmanship for a period of two (2) years from
the original purchase date. If upon return of the Power Cell or
a Power Cell charger to an authorized dealer for inspection, a
warranty adjustment is determined to be necessary due to a
defect in material or workmanship of the Power Cell or Power
Cell charger, [and the Power Cell is NOT MERELY
DISCHARGED], then the Power Cell and / or Power Cell
charger will be replaced free of charge to the original
purchaser (except for taxes or other legislatively-imposed
fees, where applicable).
o Polymer trimmer line cutting attachments for commercial,
institutional, agricultural industrial or income producing use
will be covered by this limited warranty for failures due to a
defect in material or workmanship for a period of thirty (30)
days from the original product purchase date. Any misuse
from contact with concrete, rocks, metal or other damaging
structures is NOT covered by this warranty.
Rental Application

90 Day Warranty – All products used for rental or lease use will be
covered due to a defect in material and workmanship for a period of
ninety (90) days from the original date of purchase.
EXCEPTIONS:
o Polymer trimmer line cutting attachments for rental, income
producing use will be covered by this limited warranty for
failures due to a defect in material or workmanship for a
period of thirty (30) days from the original product purchase
date. Any misuse from contact with concrete, rocks, metal or
other damaging structures is NOT covered by this warranty.
31
WARRANTY
CORE™ Outdoor Power - Limited Product Warranty Statement for E 400
GasLess™ ELITE Trimmer and Accessories Sold Only in the 48
Contiguous United States of America and Canada, effective January 1,
2014.
Page 4 of 5
It is recommended that consumers keep their original proof of purchase from
the retailer in a safe place for reference should warranty service ever become
necessary, e.g., staple to or file with the owner’s manual. The reason that the
authorized dealer or authorized service center requires a copy of the valid proof
of original purchase (e.g., copy of a receipt, an invoice, a bill of sale, etc., which
denotes the product model number and date of original purchase) is that it
provides important information necessary to qualify your right to receive
warranty service.

It proves the exact date of purchase. Our warranties are time
oriented and begin with the date of original purchase.

Possession of the original bill of sale also indicates that you are
likely the original owner (these warranties are non-transferable).

Also, some units are sold by retailers as “used” or “reconditioned”.
These denotations or comments that the unit may have been sold
“as is” are generally stated on the receipt. Used or reconditioned
products are not extended coverage under this warranty.
Establishing the valid proof of original purchase with identification of product
model and the original purchase date rests solely with the original purchaser, or
the person to whom the product was originally purchased as a gift.
All parts or products replaced under warranty become the property of CORE™
Outdoor Power. All repair parts and accessories, or replacement products
provided to the purchaser by CORE™ Outdoor Power under this warranty are
warranted only for the remaining balance of the original product or accessory
warranty period. This limited warranty does not apply to consumable accessory
items, such as polymer trimmer line, that are consumed during ordinary use.
OTHER LIMITATIONS
This warranty is the complete and exclusive agreement, and sole remedy,
between the original purchaser and CORE™ Outdoor Power. It
supersedes all other written or oral communications related to this
product. CORE™ Outdoor Power provides no other warranties for this
product. The warranty exclusively describes all of CORE™ Outdoor
Power’s responsibilities regarding the product. There are no other
expressed warranties. No one is authorized to make modifications to this
warranty and purchaser should not rely on any such modification.
32
WARRANTY
CORE™ Outdoor Power - Limited Product Warranty Statement for E 400
GasLess™ ELITE Trimmer and Accessories Sold Only in the 48
Contiguous United States of America and Canada, effective January 1,
2014.
WARRANTY DISCLAIMER:
POWER BE LIABLE FOR:


Page 5 of 5
IN NO EVENT WILL CORE™ OUTDOOR
ANY INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL
DAMAGES ARISING FROM THE SALE OR USE OF THE
PRODUCTS SOLD HEREUNDER, OR
ANY AMOUNT IN EXCESS OF THE AMOUNT ACTUALLY PAID TO
CORE™ OUTDOOR POWER FOR THE PRODUCTS SOLD
HEREUNDER FOR ANY LIABILITY ARISING FROM THE SALE OR
USE OF THE PRODUCTS SOLD HEREUNDER. THIS WARRANTY
LIMITATION APPLIES BOTH DURING AND AFTER THE
APPLICABLE EXPRESS WRITTEN WARRANTY PERIOD OF THIS
WARRANTY.
CORE™ OUTDOOR POWER DISCLAIMS LIABILITY FOR ANY IMPLIED
WARRANTIES, INCLUDING WARRANTIES OF “MERCHANTABILITY” AND
“FITNESS FOR A SPECIFIC PURPOSE” AFTER THE EXPRESS WRITTEN
APPLICABLE WARRANTY PERIOD OF THIS WARRANTY.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY
ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE, OR
PROVINCE TO PROVINCE. SOME STATES OR PROVINCES DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY TO YOU. SOME STATES OR PROVINCES
DO NOT ALLOW LIMITATION ON HOW LONG AN IMPLIED WARRANTY
LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
This limited warranty is given by OPE, Inc., d.b.a. CORE™ Outdoor
Power, 36235 Kerr Dam Road, Polson, Montana USA 59860.
33
WARRANTY SERVICE
Instructions for Obtaining Warranty Repair Service or Aftermarket Non-Warranty
Repair Service:
To arrange for CORE™ Outdoor Power product warranty or aftermarket repair
service:
1.
Before returning a non-functioning CORE™ GasLess™ tool to a CORE™
Authorized Service Center for service, please first determine if the
difficulty is potentially due to: 1) a non-functional Power Cell, or 2) a nonfunctional Power Cell charger, or 3) a non-functional tool. To make such
determination, first bring your CORE™ GasLess™ tool along with, your
Power Cell[s] and Power Cell charger to a local authorized CORE™
Outdoor Power products dealer, for inspection and determination as to
whether it is your Power Cell or Power Cell charger, and / or the GasLess™
tool that is not functioning properly.
SAFETY NOTICE: Do NOT ship your Power Cells for delivery to a local
authorized dealer or to a CORE™ Authorized Service Center, as the
Lithium-ion Power Cells are restricted and regulated under Dangerous
Goods Transport codes and require specialized protective packaging,
marking, labeling, etc. to be safely and legally transported by
commercial carriers.
Note: The GasLess™ tool will not operate properly, if:
a. The Power Cell is discharged and / or dysfunctional, and / or;
b. if the Power Cell charger is non-functional so as to not be able to
provide a recharge to a discharged but otherwise fully functional
Power Cell.
2.
Your local authorized CORE™ Outdoor Power products dealer should be
able to readily assess which, if any, of the three CORE™ Outdoor Power
GasLess™ tool system’s components is non-functional [that is, either: A)
Your Power Cell: B) Your Power Cell charger: C) Your Gasless™ tool or
accessory]. Be sure to bring a copy of your Valid Proof of Original
Purchase with you so as to allow the dealer to determine the applicability
of your warranty coverage period. The original purchaser will be able to
obtain a free replacement from the local authorized dealer of a Power
Cell, Power Cell charger, and / or a CORE™ accessory, if:
34
WARRANTY SERVICE
a.
b.
The CORE™ Outdoor Power local authorized dealer determines
that there is a non-functioning Power Cell, Power Cell charger,
and / or CORE™ accessory.
And that such non-functional component is found to be as a
result of a defect in material or workmanship as covered within
the applicable terms and period of the limited warranty.
The local authorized dealer should be able to sell to you
replacements of the Power Cell, Power Cell charger or CORE™
authorized tool accessory components, for non-warranty covered
failures of components.
3.
If after first ruling out the prospect of a non-functional or defective
CORE™ Power Cell, Power Cell charger, or CORE™ accessory [as per
above], the problem is thus determined to require service repair of the
GasLess™ tool, carefully package the GasLess™ tool [without the Power
Cell, but with the CORE™ accessory attached], using sufficient packaging
materials, and place in sturdy outer boxes to prevent damage during
transit for warranty service, or aftermarket non-warranty repair at a
CORE™ Outdoor Power Authorized Service Center. Safety Notice: Do
NOT ship either functional or dysfunctional Power Cell(s) to a CORE™
Outdoor Power Authorized Service Center due to restrictive Dangerous
Goods Transport regulations. Ship only the GasLess™ tool [with
accessory attached] for service to a CORE™ Outdoor Power Authorized
Service Center as your local authorized CORE™ Outdoor Power products
dealer should be able to satisfactorily resolve issues associated with the
Power Cells, Power Cell chargers, or accessories.
4.
Packaging cartons used for shipping should be of a strong outer packaging
and properly sealed.
c. Complete the attached CORE™ Outdoor Power Authorized
Service request form provided below. Place the service request
form within a separate envelope which envelope should be
packaged with the product inside the outer shipment packaging.
d. Attach a copy of the valid proof of original purchase [which
documentation identifies the product model and the date of
original purchase] with the service request form. Please retain
for your records, your original of the valid proof of original
purchase.
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WARRANTY SERVICE
5.
We recommend the package be shipped insured for full value utilizing
ground freight. The recommended freight couriers for delivery to a
CORE™ Outdoor Power Authorized Service Center are either, FedEx, UPS,
US Postal Service or Canada Post. CORE™ Outdoor Power will not be
responsible for lost shipments or product damage during transit to the
CORE™ Outdoor Power Authorized Service Center. In case of lost, missing
packages, or damage during shipment to the CORE™ Outdoor Power
Authorized Service Center, a claim with the shipper must be initiated by
and pursued by the purchaser. Freight costs to the CORE™ Outdoor
Power Authorized Service Center are to be prepaid by the purchaser.
6.
If the product is covered under warranty the return shipping cost will be
paid by CORE™ Outdoor Power Authorized Service Center, with such
freight prepaid terms being applicable to only return destinations in the
contiguous 48 United States of America or Canada as per this limited
warranty. CORE™ Outdoor Power products sold within Alaska and Hawaii
are likely to have a separate limited warranty policy.
7.
If upon inspection of the returned product it is determined that the
product is not covered under this warranty, you will be contacted with
costs estimates for non-warranty repair work and parts costs, and return
freight delivery costs as per CORE™ Outdoor Power Authorized Service
policies and procedures.
You may locate the nearest CORE™ Outdoor Power Authorized Service Center by
searching our online store locator at WWW.COREOUTDOORPOWER.COM.
Should you require assistance or have questions concerning this CORE™ Outdoor
Power Warranty Statement, or need assistance in obtaining warranty or
aftermarket non-warranty repair service, you can contact our Customer Product
Support Department toll free at 1-855-831-2673 [Monday through Friday, between
8AM and 5PM, Mountain time], or contact us through the web at
WWW.COREOUTDOORPOWER.COM.
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WARRANTY SERVICE
Can I have parts sent to me under the CORE™ Outdoor Power warranty?
Unfortunately, we are unable to send out warranty replacement parts directly to
consumers. However, local authorized retailers or dealers may assist consumers
directly with warranty or aftermarket service replacement of Power Cells, Power Cell
chargers and CORE™ accessories.
As our warranty states, warranty service is available with valid proof of original
purchase through CORE™ Outdoor Power’s Authorized Service Center. These
policies exist for many reasons. First and foremost is your safety. By having the
authorized service center service the product, we are assured that the unit is being
repaired by properly trained service technicians. The service technicians will also
inspect the unit to be sure that there are no other apparent repairs needed as well.
These additional repairs may not be obvious to an untrained person, or to a person
without appropriate analytical testing and repair equipment.
Secondly, concerns assurance the warranty repairs provide for continuity of the
original period of warranty coverage for the product or accessories. If we send a
warranted part out at no-charge and dismiss the labor provided section of the
warranty we cannot be assured that the warranted part is installed properly.
Conversely, if a consumer purchases a service part and installs it themselves, the
consumer then assume all liability for the repairs. Any repairs not made by CORE™
Outdoor Power’s Authorized Service Center will void the continuance of the warranty
on the product.
We apologize for any inconveniences and want to assure you that our company
stands behind the warranty fully. Please comply with the warranty guidelines for
warranty service by having the unit properly serviced at a CORE™ Authorized
Service Center.
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CORE™ Outdoor Power
Authorized Service Request Form
Date:_______________________
Company or Institution Name [if applicable]:
_____________________________________________
Name of Purchaser [or name of contact person for Company or Institutionallyowned product]:
________________________________________________
Physical Return Delivery Address
[Note: we are unable to deliver to PO boxes]:
Street Address:
________________________________________________
Address continued:
________________________________________________
City: _______________________, State / Province: __________________
Country [circle which applies] USA/Canada Zip/Postal Code: ___________
Correspondence mailing address [if different from delivery address]:
Street Address [or PO Box]:
________________________________________________
Address continued:
________________________________________________
City: _______________________, State / Province: __________________
Country [circle which applies]: USA / Canada Zip/Postal Code: __________
Daytime Phone Number: ____________________________
Extension: _________ Email Address: ____________________________
Mark (X) Your Preferred Method of Contact:
Phone ____, Email _____, Postal Mail _____
Date of original purchase: ___________________________
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CORE™ Outdoor Power
Authorized Service Request Form – cont’d
Tool or accessory Model Number: _______________________________
Tool or accessory Serial Number: _______________________________
Type of usage [mark with an X]:
Personal Home Use ______
Commercial / Institutional Use ______
Rental Tool Use ______
Description of problem with product / part:
Attach a copy of valid proof of original purchase
[which documentation identifies product model and date of original
purchase]
Rev 1.0
29/10/13
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