BASIC USER’S GUIDE
MFC-J220
MFC-J265W
MFC-J410W
Version 0
USA-ENG
If you need to call Customer Service
Please complete the following information for future
reference:
Model Number: MFC-J220, MFC-J265W and MFC-J410W
(Circle your model number)
Serial Number: 1
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain
this User's Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the
original owner of the product. Your registration with Brother:
 may serve as confirmation of the purchase date of your product
should you lose your receipt;
 may support an insurance claim by you in the event of product loss
covered by insurance; and,
 will help us notify you of enhancements to your product and special
offers.
The most convenient and efficient way to register your new product is
on-line at http://www.brother.com/registration/
© 2010 Brother Industries, Ltd.
Brother numbers
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
Register your product
By registering your product with Brother International Corporation, you will be recorded as the
original owner of the product. Your registration with Brother:
 may serve as confirmation of the purchase date of your product should you lose your receipt;
 may support an insurance claim by you in the event of product loss covered by insurance; and,
 will help us notify you of enhancements to your product and special offers.
Please complete and fax the Brother Warranty Registration And Test Sheet or, for your
convenience and most efficient way to register your new product, register on-line at
http://www.brother.com/registration/
FAQs (frequently asked questions)
The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function
Center needs. You can download the latest software documents and utilities, read FAQs and
troubleshooting tips, and learn how to get the most from your Brother product.
http://solutions.brother.com/
Note
• You can check here for Brother driver updates.
• To keep your machine performance up to date, check here for the latest firmware upgrade.
For Customer Service
In USA:
1-877-BROTHER (1-877-276-8437)
1-901-379-1215 (fax)
In Canada:
1-877-BROTHER
(514) 685-4898 (fax)
Service Center Locator (USA only)
For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437).
Service Center Locations (Canada only)
For the location of a Brother authorized service center, call 1-877-BROTHER.
i
Ordering accessories and supplies
For best quality results use only genuine Brother accessories, which are available at most Brother
retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover,
or American Express credit card, you can order accessories directly from Brother. (You can visit
us online for a complete selection of the Brother accessories and supplies that are available for
purchase.)
Note
In Canada only Visa and MasterCard are accepted.
In USA:
1-877-552-MALL (1-877-552-6255)
1-800-947-1445 (fax)
http://www.brothermall.com/
In Canada:
1-877-BROTHER
http://www.brother.ca/
Description
Item
Ink Cartridge Standard <black>
LC61BK (Prints approx. 450 pages) 1
Ink Cartridge <cyan> (blue)
LC61C (Prints approx. 325 pages) 1
Ink Cartridge <magenta> (red)
LC61M (Prints approx. 325 pages) 1
Ink Cartridge <yellow>
LC61Y (Prints approx. 325 pages) 1
Premium Plus Glossy Photo Paper
(Letter size / 20 sheets)
BP71GLTR
(4"  6" size / 20 sheets)
BP71GP
Premium Glossy Photo Paper
(Letter size / 20 sheets)
BP61GLL (USA only)
(4" × 6" / 20 sheets)
BP61GLP (USA only)
Multipurpose Paper - Plain Paper
(Letter size / 500 sheets)
BP60MPLTR (USA only)
Matte Inkjet Paper
(Letter size / 25 sheets)
BP60ML (USA only)
Plain Inkjet Paper
(Letter size / 100 sheets)
BP60PL100 (USA only)
Telephone Line Cord
LG3077001 (USA only)
Basic User's Guide
LX6182001 (English for USA)
LX6182002 (French for Canada)
1
ii
For more information about the replacement consumables, visit us at http://www.brother.com/pageyield
Notice - Disclaimer of Warranties
(USA and Canada)
BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS
(COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S
LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS
REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF
ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE
ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS
ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY
SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION
MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER'S LICENSOR(S) BE LIABLE TO YOU FOR ANY
CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE
SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN
CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY
TO YOU. IN ANY EVENT BROTHER'S LICENSOR'S LIABILITY TO YOU FOR ACTUAL
DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE
ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
Compilation and Publication Notice
Under the supervision of Brother Industries, Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
iii
Brother® One-Year Limited Warranty and Replacement Service
(USA Only)
Who is covered:
 This limited warranty (“warranty”) is given
only to the original end-user/retail
purchaser (referred to in this warranty as
“Original Purchaser”) of the accompanying
product, consumables and accessories
(collectively referred to in this warranty as
“this Product”).
 If you purchased a product from someone
other than an authorized Brother reseller in
the United States or if the product was used
(including but not limited to floor models or
refurbished product), prior to your
purchase you are not the Original
Purchaser and the product that you
purchased is not covered by this warranty.
What is covered:
 This Product includes a Machine and
Consumable and Accessory Items.
Consumable and Accessory Items include
but are not limited to print heads, toner,
drums, ink cartridges, print cartridges,
cordless handset battery, refill ribbons,
therma PLUS paper and thermal paper.
 Except as otherwise provided herein,
Brother warrants that the Machine and the
accompanying
Consumable
and
Accessory Items will be free from defects in
materials and workmanship, when used
under normal conditions.
 This warranty applies only to products
purchased and used in the United States.
For products purchased in, but used
outside, the United States, this warranty
covers only warranty service within the
United States (and does not include
shipping outside the United States).
What is the length of the Warranty Periods:
 Machines: one year from the original
purchase date.
 Accompanying
Consumable
and
Accessory Items: 90 days from the original
purchase date or the rated life of
consumable, whichever comes first.
What is NOT covered:
This warranty does not cover:
1 Physical damage to this Product;
2 Damage caused by improper installation,
improper or abnormal use, misuse, neglect
or accident (including but not limited to
transporting this Product without the proper
preparation and/or packaging);
iv
3 Damage caused by another device or
software used with this Product (including
but not limited to damage resulting from
use of non Brother®-brand parts and
Consumable and Accessory Items);
4 Consumable and Accessory Items that
expired in accordance with a rated life;
5 Problems arising from other than defects in
materials or workmanship; and,
6 Normal Periodic Maintenance Items, such
as Paper Feeding Kit, Fuser and Laser
Units.
This limited warranty is VOID if this Product
has been altered or modified in any way
(including but not limited to attempted warranty
repair without authorization from Brother
and/or alteration/removal of the serial
number).
What to do if you think your Product is
eligible for warranty service:
Report your issue to either our Customer
Service Hotline at 1-877-BROTHER (1-877276-8437) or to a Brother Authorized Service
Center within the applicable warranty
period. Supply Brother or the Brother
Authorized Service Center with a copy of your
dated bill of sale showing that this Product was
purchased within the U.S. For the name of
local Brother Authorized Service Center(s),
call 1-877-BROTHER (1-877-276-8437) or
visit www.brother-usa.com.
What Brother will ask you to do:
After contacting Brother or a Brother
Authorized Service Center, you may be
required to deliver (by hand if you prefer) or
send the Product properly packaged, freight
prepaid, to the Authorized Service Center
together with a photocopy of your bill of sale.
You are responsible for the cost of
shipping, packing product, and insurance
(if you desire). You are also responsible for
loss or damage to this Product in shipping.
What Brother will do:
If the problem reported concerning your
Machine and/or accompanying Consumable
and Accessory Items is covered by this
warranty and if you first reported the problem
to Brother or an Authorized Service Center
within the applicable warranty period, Brother
or its Authorized Service Center will repair or
replace the Machine and/or accompanying
Consumable and Accessory Items at no
charge to you for parts or labor. The decision
as to whether to repair or replace the Machine
and/or accompanying Consumable and
Accessory Items is made by Brother in its sole
Brother® One-Year Limited Warranty and Replacement Service
(USA Only)
discretion. Brother reserves the right to supply
a refurbished or remanufactured replacement
Machine and/or accompanying Consumable
and Accessory Items and use refurbished
parts provided such replacement products
conform to the manufacturer’s specifications
for new product/parts. The repaired or
replacement Machine and/or accompanying
Consumable and Accessory Items will be
returned to you freight prepaid or made
available for you to pick up at a conveniently
located Authorized Service Center.
If the Machine and/or accompanying
Consumable and Accessory Items are not
covered by this warranty (either stage), you
will be charged for shipping the Machine
and/or accompanying Consumable and
Accessory Items back to you and charged for
any service and/or replacement parts/products
at Brother’s then current published rates.
The foregoing are your sole (i.e., only) and
exclusive remedies under this warranty.
What happens when Brother elects to
replace your Machine:
When a replacement Machine is authorized by
Brother, and you have delivered the Machine
to an Authorized Service Center, the
Authorized Service Center will provide you with
a replacement Machine after receiving one
from Brother. If you are dealing directly with
Brother’s Express Exchange Service Brother
will send to you a replacement Machine
shipped for receipt within two business days,
with the understanding that you will, after
receipt of the replacement Machine, supply the
required proof of purchase information,
together with the Machine that Brother agreed
to replace. You are then expected to pack the
Machine that Brother agreed to replace in the
package from the replacement Machine and
return it to Brother using the pre-paid freight bill
supplied by Brother in accordance with the
instructions provided by Brother. Since you will
be in possession of two machines, Brother will
require that you provide a valid major credit
card number. Brother will issue a hold against
the credit card account number that you
provide until Brother receives your original
Product and determines that your original
Product is entitled to warranty coverage. Your
credit card will be charged up to the cost of a
new Product only if: (i) you do not return your
original Product to Brother within five (5)
business days; (ii) the problems with your
original Product are not covered by the limited
warranty; (iii) the proper packaging instructions
are not followed and has caused damage to
the product; or (iv) the warranty period on your
original Product has expired or has not been
sufficiently validated with a copy of the proof of
purchase (bill of sale). The replacement
Machine you receive (even if refurbished or
remanufactured) will be covered by the
balance of the limited warranty period
remaining on the original Product, plus an
additional thirty (30) days. You will keep the
replacement Machine that is sent to you and
your original Machine shall become the
property of Brother. Retain your original
Accessory Items and a copy of the return
freight bill, signed by the courier.
Limitations:
Brother is not responsible for damage to or
loss of any equipment, media, programs or
data related to the use of this Product. Except
for the repair or replacement as described
above, Brother shall not be liable for any
direct, indirect, incidental or consequential
damages or specific relief. Because some
states do not allow the exclusion or limitation
of consequential or incidental damages, the
above limitation may not apply to you.
THIS WARRANTY IS GIVEN IN LIEU OF ALL
OTHER WARRANTIES, WRITTEN OR
ORAL,
WHETHER
EXPRESSED
BY
AFFIRMATION, PROMISE, DESCRIPTION,
DRAWING, MODEL OR SAMPLE. ANY AND
ALL WARRANTIES OTHER THAN THIS
ONE, WHETHER EXPRESS OR IMPLIED,
INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE HEREBY
DISCLAIMED.
 This Limited Warranty is the only warranty
that Brother is giving for this Product. It is
the final expression and the exclusive and
only statement of Brother’s obligations to
you. It replaces all other agreements and
understandings that you may have with
Brother or its representatives.
 This warranty gives you certain rights and
you may also have other rights that may
vary from state to state.
 This Limited Warranty (and Brother’s
obligation to you) may not be changed in
any way unless you and Brother sign the
same piece of paper in which we (1) refer
to this Product and your bill of sale date, (2)
describe the change to this warranty and
(3) agree to make that change.
Important: We recommend that you keep all
original packing materials, in the event that
you ship this Product.
© 2010 Brother International Corporation
v
User's Guides and where do I find it?
Which manual?
What's in it?
Where is it?
Safety and Legal
Please read the Safety Instructions before you
set up your machine.
Printed / In the box
Quick Setup Guide
Read this Guide first. Follow the instructions for
setting up your machine and installing the
drivers and software for the operating system
and connection type you are using.
Printed / In the box
Basic User's Guide
Learn the basic Fax, Copy, Scan and
Printed / In the box
®
PhotoCapture Center operations and how to
replace consumables. See troubleshooting tips.
Advanced User's Guide
Learn more advanced operations: Fax, Copy,
security features, and printing reports. Perform
routine maintenance.
PDF file /
Documentation
CD-ROM
Software User's Guide
Follow these instructions for Printing, Scanning,
Network Scanning (MFC-J265W and
PDF file /
Documentation
CD-ROM
MFC-J410W only), PhotoCapture Center®,
PC-Fax Send, and using the Brother
ControlCenter utility.
Network User's Guide
(MFC-J265W and
MFC-J410W only)
vi
This Guide provides more advanced
information for configuring the Wireless network
connections. In addition, find information about
network utilities, network printing,
troubleshooting tips and supported network
specifications.
PDF file /
Documentation
CD-ROM
Table of Contents
(BASIC USER’S GUIDE)
1
General information
1
Using the documentation .......................................................................................1
Symbols and conventions used in the documentation ....................................1
Accessing the Advanced User’s Guide, Software User’s Guide and
Network User’s Guide.........................................................................................2
Viewing Documentation...................................................................................2
Accessing Brother Support (Windows®)................................................................4
Accessing Brother Support (Macintosh) ................................................................5
Control panel overview ..........................................................................................6
LCD screen......................................................................................................8
Basic Operations .............................................................................................8
2
Loading paper
9
Loading paper and other print media.....................................................................9
Loading envelopes and postcards .................................................................11
Removing small printouts from the machine ................................................. 13
Printable area ................................................................................................ 14
Paper settings......................................................................................................15
Paper Type ....................................................................................................15
Paper Size ..................................................................................................... 15
Acceptable paper and other print media.............................................................. 16
Recommended print media ........................................................................... 16
Handling and using print media ..................................................................... 16
Choosing the right print media....................................................................... 18
3
Loading documents
20
How to load documents ....................................................................................... 20
Using the ADF (MFC-J410W only) ................................................................ 20
Using the scanner glass ................................................................................ 20
Scannable area .............................................................................................21
4
Sending a fax
22
How to send a fax ................................................................................................ 22
Setting scanner glass size for faxing ............................................................. 23
Color fax transmission ...................................................................................23
Canceling a fax in progress ........................................................................... 23
Transmission Verification Report...................................................................24
vii
5
Receiving a fax
25
Receive modes ....................................................................................................25
Choose the correct Receive Mode ................................................................25
Using receive modes ...........................................................................................27
Fax Only ........................................................................................................27
Fax/Tel...........................................................................................................27
Manual...........................................................................................................27
External TAD .................................................................................................27
Receive mode settings ........................................................................................28
Ring Delay .....................................................................................................28
F/T Ring Time (Fax/Tel mode only) ...............................................................28
Easy Receive.................................................................................................29
6
Telephone services and external devices
30
Telephone services..............................................................................................30
Voice Mail ......................................................................................................30
Distinctive Ring..............................................................................................31
Connecting an external TAD (telephone answering device)................................33
Connections...................................................................................................34
Recording an outgoing message (OGM) on an external TAD .......................35
Multi-line connections (PBX) .........................................................................35
External and extension telephones......................................................................35
Connecting an external or extension telephone ............................................35
Using external and extension telephones......................................................36
Using a non-Brother cordless external telephone .........................................36
Using remote codes.......................................................................................36
7
Dialing and storing numbers
38
How to dial ...........................................................................................................38
Manual dialing ...............................................................................................38
Speed Dialing ................................................................................................38
Search ...........................................................................................................38
Fax Redial .....................................................................................................39
Storing numbers ..................................................................................................39
Storing a pause .............................................................................................39
Storing Speed Dial numbers..........................................................................40
Changing Speed Dial names or numbers......................................................40
8
Making copies
41
How to copy .........................................................................................................41
Stop copying..................................................................................................41
Copy settings.................................................................................................42
Paper Options................................................................................................42
viii
9
PhotoCapture Center®: Printing photos from a memory card
43
PhotoCapture Center® operations....................................................................... 43
Using a memory card .................................................................................... 43
Getting started ..................................................................................................... 44
Print Images......................................................................................................... 46
View Photos................................................................................................... 46
PhotoCapture Center® print settings ...................................................................46
How to scan to a memory card ............................................................................47
10
How to print from a computer
49
Printing a document.............................................................................................49
11
How to scan to a computer
50
Scanning a document ..........................................................................................50
Scanning using the scan key ...............................................................................50
Scanning using a scanner driver ......................................................................... 50
A
Routine maintenance
51
Replacing the ink cartridges ................................................................................ 51
B
Troubleshooting
54
Error and Maintenance messages....................................................................... 54
Error animation .............................................................................................. 59
Transferring your faxes or Fax Journal report ............................................... 59
Document jam (MFC-J410W only) ................................................................ 60
Printer jam or paper jam ................................................................................ 61
Troubleshooting .................................................................................................. 63
If you are having difficulty with your machine ................................................ 63
Dial Tone ......................................................................................................73
Telephone line interference / VoIP ................................................................ 73
Machine Information ............................................................................................ 74
Checking the serial number........................................................................... 74
Reset functions.............................................................................................. 74
How to reset the machine.............................................................................. 74
C
Menu and features
75
On-screen programming......................................................................................75
Menu table ...........................................................................................................76
Entering Text ....................................................................................................... 91
Inserting spaces ............................................................................................ 91
Making corrections ........................................................................................91
Repeating letters ........................................................................................... 91
Special characters and symbols.................................................................... 91
ix
D
Specifications
92
General ................................................................................................................92
Print media...........................................................................................................94
Fax .......................................................................................................................95
Copy ....................................................................................................................96
PhotoCapture Center® .........................................................................................97
Scanner ...............................................................................................................98
Printer ..................................................................................................................99
Interfaces ...........................................................................................................100
Computer requirements .....................................................................................101
Consumable items .............................................................................................102
Network (MFC-J265W and MFC-J410W only) ..................................................103
E
x
Index
104
Table of Contents
(ADVANCED USER’S GUIDE)
The Advanced User's Guide explains the following features and operations.
You can view the Advanced User's Guide on the Documentation CD-ROM.
1
General setup
Memory storage
Volume Settings
Automatic Daylight Saving Time
Sleep Mode
LCD screen
Mode Timer
2
A
Routine maintenance
Cleaning and checking the machine
Packing and shipping the machine
B
Glossary
C
Index
Security features
TX Lock
3
Sending a fax
Additional sending options
Additional sending operations
4
Receiving a fax
Additional receiving operations
5
Dialing and storing numbers
Voice operations
Additional dialing operations
Additional ways to store numbers
6
Printing reports
Fax reports
Reports
7
Making copies
Copy settings
8
PhotoCapture Center®: Printing
photos from a memory card
PhotoCapture Center® operations
Print Images
PhotoCapture Center® print settings
Scan to a memory card
xi
xii
1
General information
Using the
documentation
1
WARNING
1
WARNING indicates a potentially
hazardous situation which, if not avoided,
could result in death or serious injuries.
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation
The following symbols and conventions are
used throughout the documentation.
1
CAUTION
1
CAUTION indicates a potentially hazardous
situation which, if not avoided, may result in
minor or moderate injuries.
IMPORTANT
IMPORTANT indicates a potentially
hazardous situation which may result in
property-damage-only accidents or loss of
product function.
Bold
Bold typeface identifies specific
keys on the machine’s control
panel, on the computer screen.
Italics
Italicized typeface emphasizes
an important point or refers you
to a related topic.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the operation
works with other features.
Courier
New
Text in Courier New font
identifies messages on the
LCD of the machine.
Electrical Hazard icons alert you to
possible electrical shock.
1
Chapter 1
Accessing the
Advanced User’s
Guide, Software User’s
Guide and Network
User’s Guide
a
Turn on your computer. Insert the
Documentation CD-ROM into your
CD-ROM drive. For Windows® users, go
to step c.
Note
(Windows® users)
If the screen does not appear automatically,
go to My Computer (Computer),
double-click the CD-ROM icon, and then
double-click index.html.
b
2
(Macintosh users)
Double-click the Documentation CD-ROM
icon, and then double-click index.html.
Click your country.
d
Point to your language, point to
View Guide, and then click the guide
you want to read.
1
This Basic User’s Guide does not contain all
the information about the machine such as
how to use the advanced features of the Fax,
Copy, PhotoCapture Center®, Printer,
Scanner, PC-Fax and Network. When you
are ready to learn detailed information about
these operations, read the
Advanced User’s Guide,
Software User’s Guide and
Network User’s Guide that are on the
Documentation CD-ROM.
Viewing Documentation
c
1
General information
Presto! PageManager User’s Guide
(Macintosh)
Note
• (Windows® users only)
Your Web browser may display a yellow
bar at the top of the page that contains a
security warning about Active X controls.
For the page to display correctly you must
click on the bar, click
Allow Blocked Content, then click Yes
in the Security Warning dialog box.
Presto! PageManager is available as a
download from
http://nj.newsoft.com.tw/download/
brother/PM7installer_BR_multilang.dmg
 The complete Presto! PageManager
User’s Guide can be viewed from the Help
selection in the Presto! PageManager
application.
• (Windows® users only) 1
For faster access, you can copy all user
documentation in PDF format to a local
folder on your computer. Point to your
language, then click Copy to local disk.
1
How to find Network setup
instructions (MFC-J265W and
MFC-J410W only)
Microsoft® Internet Explorer® 6.0 or greater.
How to find Scanning instructions
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
 Scanning
 ControlCenter
1
Note
1
1
Your machine can be connected to a wireless
network. You can find basic setup
instructions in the Quick Setup Guide. If your
wireless access point or router supports Wi-Fi
Protected Setup or AOSS™, you can also
follow the steps in the Quick Setup Guide. For
more information about network setup please
see the Network User's Guide on the
Documentation CD-ROM.
 Network Scanning (MFC-J265W and
MFC-J410W only)
ScanSoft™ PaperPort™11SE with OCR
How-to-Guides
(Windows®)
 The complete ScanSoft™
PaperPort™11SE with OCR How-toGuides can be viewed from the Help
selection in the ScanSoft™
PaperPort™11SE application.
3
Chapter 1
Accessing Brother
Support (Windows®)
1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center), Customer Service and Brother
Authorized Service Centers in Brother
numbers on page i and on the Installation
CD-ROM.
 Click Brother Support on the Top Menu.
The following screen will appear:
 To access our Web site
(http://www.brother.com), click
Brother Home Page.
 To view all Brother Numbers, including
Customer Service numbers for the USA
and Canada, click Support Information.
 To access the USA Brother online
shopping mall
(http://www.brothermall.com) for
additional product and services
information, click Brother Mall.com.
 To access Canada’s Brother online
shopping mall (http://www.brother.ca) for
additional product and services
information, click Shop Online (Canada).
 For the latest news and product support
information
(http://solutions.brother.com/), click
Brother Solutions Center.
4
 To visit our Web site for original/genuine
Brother Supplies
(http://www.brother.com/original/),
click Supplies Information.
 To access the Brother CreativeCenter
(http://www.brother.com/creativecenter/)
for FREE photo projects and printable
downloads,
click Brother CreativeCenter.
 To return to the Top Menu, click Back or
if you are finished, click Exit.
General information
Accessing Brother
Support (Macintosh)
1
1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center), on the Installation CD-ROM.
 Double-click the Brother Support icon.
The following screen will appear:
 To download and install Presto!
PageManager, click
Presto! PageManager.
 To register your machine from the Brother
Product Register Page
(http://www.brother.com/registration/),
click On-Line Registration.
 For the latest news and product support
information
(http://solutions.brother.com/), click
Brother Solutions Center.
 To visit our Web site for original/genuine
Brother Supplies
(http://www.brother.com/original/),
click Supplies Information.
5
Chapter 1
Control panel overview
1
The MFC-J220, MFC-J265W and MFC-J410W have the same control panel keys.
6
7
8
01:4
01:41
1:41
01. 01. 2010
Fax
Mem.
1
1
2
Fax and telephone keys:
 Redial/Pause
Redials the last 30 numbers called. It also
inserts a pause when programming quick
dial numbers.
 Hook
Press before dialing if you want to make
sure a fax machine will answer, and then
press Black Start or Color Start.
Also, press this key after picking up the
handset of the external telephone during
the F/T pseudo/double-ring.
Mode keys:

Menu keys:
 Volume keys
d c
While the machine is idle, you can press
these keys to adjust the ring volume.
 Speed Dial key

FAX
Lets you access Fax mode.

3

SCAN
Lets you access Scan mode.

COPY
Lets you access Copy mode.

PHOTO CAPTURE
Lets you access PhotoCapture Center®
mode.
6



Press to store Speed Dial and
Group numbers in the machine’s memory.
Lets you store, look up, and dial numbers
that are stored in the memory.
d or c
Press d or c to move the selected area left
or right on the LCD.
a or b
Press a or b to scroll through the menus
and options.
Menu
Access the main menu.
Clear
Press to delete characters or to go back to
the previous menu level.
OK
Lets you choose a setting.
General information
1
5
01:4
01:41
1:41
01. 01. 2010
Fax
Mem.
2
4
Start keys:

Black Start
Lets you start sending faxes or making
copies in black & white. Also lets you start
a scanning operation (in color or black &
white depending on the scanning setting in
the ControlCenter software).

Color Start
Lets you start sending faxes or making
copies in full color. Also lets you start a
scanning operation (in color or black &
white, depending on the scanning setting in
the ControlCenter software).
5
Stop/Exit
Stops an operation or exits the menu.
6
7
3
LCD (Liquid Crystal Display)
Displays messages on the screen to help you
set up and use your machine.
Dial Pad
Use these keys to dial telephone and fax
numbers and as a keyboard for entering
information into the machine.
8
4
(Canada only) The # key lets you temporarily
switch the dialing mode during a telephone call
from Pulse to Tone.
On/Off
You can turn the machine on and off.
Press On/Off to turn the machine on.
Press and hold down On/Off to turn the
machine off. The LCD will show Shutting Down
and will stay on for a few seconds before going
off.
If you have connected an external telephone or
TAD, it is always available.
If you turn the machine off, it will still
periodically clean the print head to maintain
print quality. To prolong print head life, provide
the best ink cartridge economy, and maintain
print quality, you should keep your machine
connected to the power at all times.
Note
Most of the illustrations in this User’s Guide
show the MFC-J410W.
7
Chapter 1
LCD screen
1
The LCD shows the current machine status
when the machine is idle.
1
Basic Operations
The following steps show how to change a
setting in the machine. In this example the
Mode Timer setting is changed from
2 minutes to 30 seconds.
a
b
01:4
01:41
1:41
01. 01. 2010
Fax
2
1
1
Press Menu.
Press a or b to choose
General Setup.
MENU Sel.&Press
Mem.
OK
Ink
3
4
Wireless Status (MFC-J265W and
MFC-J410W only)
A four level indicator shows the current
wireless signal strength if you are using a
wireless connection.
General Setup
Fax
Press OK.
c
Press a or b to choose Mode Timer.
General Setup
Mode Timer
0
2
2Mins
Max
Current Receive Mode
Lets you see the current receive mode.
 Fax (Fax only)
 F/T (Fax/Tel)
 TAD (External TAD)
 Mnl (Manual)
3
Memory Status
Lets you see the available memory in the
machine.
4
Ink indicator
Lets you see the available ink volume.
Paper Type
Paper Size
Press OK.
d
Press a or b to choose 30Secs.
Mode Timer
Off
0Sec
30secs
1Min
Press OK.
You can see the current setting on the
LCD:
The warning icon
appears when there is
an error or a maintenance message. For
details, see Error and Maintenance
messages on page 54.
General Setup
Mode Timer
30Secs
Paper Type
Paper Size
e
8
Press Stop/Exit.
2
Loading paper
Loading paper and
other print media
a
If the paper support flap is open, close it,
and then close the paper support. Pull
the paper tray completely out of the
machine.
2
c
2
With both hands, gently press and slide
the paper side guides (1) and then the
paper length guide (2) to fit the paper
size.
Make sure that the triangular marks (3)
on the paper side guides (1) and paper
length guide (2) line up with the marks
for the paper size you are using.
1
3
b
Lift the output paper tray cover (1).
2
1
3
9
2
Chapter 2
e
Note
When you are using Legal size paper,
press and hold the universal guide release
button (1) as you slide out the front of the
paper tray.
Gently put the paper into the paper tray
print side down and top edge in first.
Check that the paper is flat in the tray.
Over filling the paper tray may cause
paper jams.
1
IMPORTANT
d
Fan the stack of paper well to avoid
paper jams and misfeeds.
Be careful that you do not push the paper
in too far; it may lift at the back of the tray
and cause feed problems.
f
Gently adjust the paper side guides (1)
to fit the paper using both hands.
Make sure the paper side guides touch
the sides of the paper.
1
IMPORTANT
Always make sure that the paper is not
curled or wrinkled.
10
Loading paper
g
Close the output paper tray cover.
Loading envelopes and
postcards
2
About envelopes
2
 Use envelopes that weigh from 20 to 25 lb
(80 to 95 g/m2).
 Some envelopes need margin settings to
be set in the application. Make sure you
do a test print first before printing many
envelopes.
h
IMPORTANT
Slowly push the paper tray completely
into the machine.
DO NOT use any of the following types of
envelopes, as they will cause paper feed
problems:
• That are of a baggy construction.
• That are embossed (have raised
writing on them).
• That have clasps or staples.
• That are pre-printed on the inside.
Glue
i
Double flap
While holding the paper tray in place,
pull out the paper support ( ) until it
clicks, and then unfold the paper
support flap ( ).
Occasionally you may experience paper
feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.
2
1
IMPORTANT
DO NOT use the paper support flap for
Legal size paper.
11
2
Chapter 2
Loading envelopes and postcards
a
Before loading, press the corners and
sides of envelopes or postcards to make
them as flat as possible.
IMPORTANT
If envelopes or postcards are “doublefeeding”, put one envelope or postcard in
the paper tray at a time.
2
b
Put envelopes or postcards in the paper
tray with the address side down and the
leading edge in first as shown in the
illustration. With both hands, gently
press and slide the paper side
guides (1) and paper length guide (2) to
fit the size of the envelopes or
postcards.
1
2
12
Loading paper
If you have problems printing on
envelopes with the flap on the short edge,
try the following:
a
b
Open the envelope flap.
c
Adjust the size and margin in your
application.
Put the envelope into the paper tray with
the address side down and the flap
positioned as shown in the illustration.
Removing small printouts
from the machine
2
2
When the machine ejects small paper onto
the output paper tray cover you may not be
able to reach it. Make sure printing has
finished, and then pull the tray completely out
of the machine.
13
2
Chapter 2
Printable area
2
The printable area depends on the settings in the application you are using. The figures below
show the unprintable areas on cut sheet paper and envelopes. The machine can print in the
shaded areas of cut sheet paper only when the Borderless print feature is available and turned
on. (See Printing for Windows® or Printing and Faxing for Macintosh in the Software User’s
Guide.)
Cut Sheet Paper
Envelopes
3
3
4
1
4
1
2
2
Top (1)
Bottom (2)
Left (3)
Right (4)
Cut Sheet
0.12 in. (3 mm)
0.12 in. (3 mm)
0.12 in. (3 mm)
0.12 in. (3 mm)
Envelopes
0.47 in. (12 mm)
0.95 in. (24 mm)
0.12 in. (3 mm)
0.12 in. (3 mm)
Note
The Borderless feature is not available for envelopes.
14
Loading paper
Paper settings
Paper Type
To get the best print quality, set the machine
for the type of paper you are using.
a
b
Press Menu.
Press a or b to choose
General Setup.
Press OK.
c
Press a or b to choose Paper Type.
Press OK.
d
Press a or b to choose Plain Paper,
Inkjet Paper, Brother BP71,
Brother BP61, Other Glossy or
Transparency.
Press OK.
e
Press Stop/Exit.
Note
2
2
Paper Size
2
You can use six sizes of paper for copies:
Letter, Legal, A4, A5, Executive and
4"  6" (10  15 cm) and three sizes for
printing faxes: Letter, Legal and A4. When
you change the size of paper you load in the
machine, you will need to change the paper
size setting at the same time so your machine
can fit an incoming fax on the page.
a
b
Press Menu.
Press a or b to choose
General Setup.
Press OK.
c
Press a or b to choose Paper Size.
Press OK.
d
Press a or b to choose Letter, Legal,
A4, A5, EXE and 4"x 6".
Press OK.
e
Press Stop/Exit.
The machine ejects paper with printed
surfaces face up onto the paper tray in
front of the machine. When you use
transparencies or glossy paper, remove
each sheet at once to prevent smudging
or paper jams.
15
2
Chapter 2
Acceptable paper and
other print media
The print quality can be affected by the type
of paper you use in the machine.
To get the best print quality for the settings
you have chosen, always set the Paper Type
to match the type of paper you load.
You can use plain paper, inkjet paper (coated
paper), glossy paper, transparencies and
envelopes.
We recommend testing various paper types
before buying large quantities.
For best results, use Brother paper.
 When you print on inkjet paper (coated
paper), transparencies and glossy paper,
be sure to choose the proper print media
in the “Basic” tab of the printer driver or in
the Paper Type setting of the machine’s
menu. (See Paper Type on page 15.)
 When you print on Brother Photo paper,
load one extra sheet of the same photo
paper in the paper tray. An extra sheet has
been included in the paper package for
this purpose.
 When you use transparencies or photo
paper, remove each sheet at once to
prevent smudging or paper jams.
 Avoid touching the printed surface of the
paper immediately after printing; the
surface may not be completely dry and
may stain your fingers.
16
Recommended print media
2
2
To get the best print quality, we suggest using
Brother paper. (See the table below.)
We recommend using “3M Transparency
Film” when you print on transparencies.
Brother paper
Paper Type
Item
Premium Plus Glossy
Photo
 Letter
BP71GLTR
 4"  6"
BP71GP
Premium Glossy Photo
 Letter
BP61GLL (USA only)
 4"  6"
BP61GLP (USA only)
Matte Inkjet (Letter)
BP60ML (USA only)
Plain Inkjet (Letter)
BP60PL100
(USA only)
Handling and using print
media
 Store paper in its original packaging, and
keep it sealed. Keep the paper flat and
away from moisture, direct sunlight and
heat.
 Avoid touching the shiny (coated) side of
photo paper. Load photo paper with the
shiny side facing down.
 Avoid touching either side of
transparencies because they absorb
water and perspiration easily, and this
may cause decreased output quality.
Transparencies designed for laser
printers/copiers may stain your next
document. Use only transparencies
recommended for inkjet printing.
2
Loading paper
IMPORTANT
DO NOT use the following kinds of paper:
• Damaged, curled, wrinkled, or
irregularly shaped
2
1
1
1
0.08 in. (2 mm) or greater curl may
cause jams to occur.
• Extremely shiny or highly textured
paper
• Paper that cannot be arranged
uniformly when stacked
• Paper made with a short grain
Paper capacity of the output paper
tray cover
2
Up to 50 sheets of Letter, Legal or A4 20 lb
(80 g/m2) paper.
 Transparencies and photo paper must be
picked up from the output paper tray cover
one page at a time to avoid smudging.
17
Chapter 2
Choosing the right print media
2
Paper type and size for each operation
Paper Type
Paper Size
2
Usage
Fax
Cut Sheet
Cards
Envelopes
18
Photo
Printer
Capture
Letter
8 1/2  11 in. (215.9  279.4 mm) Yes
Yes
Yes
Yes
A4
8.3  11.7 in. (210  297 mm)
Yes
Yes
Yes
Yes
Legal
8 1/2  14 in. (215.9  355.6 mm) Yes
Yes
–
Yes
Executive
7 1/4  10 1/2 in. (184  267 mm) –
Yes
–
Yes
JIS B5
7.2  10.1 in. (182  257 mm)
–
–
–
Yes
A5
5.8  8.3 in. (148  210 mm)
–
Yes
–
Yes
A6
4.1  5.8 in. (105  148 mm)
–
–
–
Yes
Photo
4  6 in. (10  15 cm)
–
Yes
Yes
Yes
Photo 2L
5  7 in. (13  18 cm)
–
–
Yes
Yes
Index Card
5  8 in. (127  203 mm)
–
–
–
Yes
Postcard 1
3.9  5.8 in. (100  148 mm)
–
–
–
Yes
Postcard 2
(Double)
5.8  7.9 in. (148  200 mm)
–
–
–
Yes
C5 Envelope
6.4  9 in. (162  229 mm)
–
–
–
Yes
DL Envelope
4.3  8.7 in. (110  220 mm)
–
–
–
Yes
COM-10
4 1/8  9 1/2 in. (105  241 mm)
–
–
–
Yes
Monarch
3 7/8  7 1/2 in. (98  191 mm)
–
–
–
Yes
–
–
–
Yes
JE4 Envelope 4.1  9.3 in. (105  235 mm)
Transparencies
Copy
Letter
8 1/2  11 in. (215.9  279.4 mm) –
Yes
–
Yes
A4
8.3  11.7 in. (210  297 mm)
–
Yes
–
Yes
Legal
8 1/2  14 in. (215.9  355.6 mm) –
Yes
–
Yes
A5
5.8  8.3 in. (148  210 mm)
Yes
–
Yes
–
Loading paper
Paper weight, thickness and capacity
Paper Type
2
Weight
Thickness
No. of
sheets
Plain Paper
17 to 32 lb (64 to 120 g/m2)
3 to 6 mil (0.08 to 0.15 mm)
100 1
Inkjet Paper
17 to 53 lb (64 to 200 g/m2)
3 to 10 mil (0.08 to 0.25 mm)
20
Glossy Paper
Up to 58 lb (Up to 220 g/m2)
Up to 10 mil (Up to 0.25 mm)
20 2
Photo 4"  6"
Up to 58 lb (Up to 220 g/m2)
Up to 10 mil (Up to 0.25 mm)
20 2
Index Card
Up to 32 lb (Up to 120 g/m2)
Up to 6 mil (Up to 0.15 mm)
30
Postcard
Up to 53 lb (Up to 200 g/m2)
Up to 10 mil (Up to 0.25 mm)
30
Envelopes
20 to 25 lb (75 to 95 g/m2)
Up to 20 mil (Up to 0.52 mm)
10
Transparencies
–
–
10
Cut Sheet
Cards
1
Up to 100 sheets of plain paper 20 lb (80 g/m 2).
2
BP71 69 lb (260 g/m 2) paper is especially designed for Brother inkjet machines.
2
19
3
Loading documents
How to load
documents
Make sure documents with ink or correction
fluid are completely dry.
3
You can send a fax, make copies, and scan
from the ADF (automatic document feeder)
and from the scanner glass.
Using the ADF
(MFC-J410W only)
3
The ADF can hold up to 15 pages and feeds
each sheet individually. Use standard 20 lb
(80 g/m2) paper and always fan the pages
before putting them in the ADF.
Document Sizes Supported
Paper:
20 lb LTR (80 g/m2 A4)
Length:
5.8 to 14 in. (148 to 355.6 mm)
Width:
5.8 to 8.5 in. (148 to 215.9 mm)
Weight:
17 to 24 lb (64 to 90 g/m2)
How to load documents
IMPORTANT
• DO NOT pull on the document while it is
feeding.
3
a
Unfold the ADF Document Output
Support Flap (1).
b
c
Fan the pages well.
d
Make sure you place your document,
face down, top edge first in the ADF
underneath the guides until you feel it
touch the feed roller and the LCD shows
ADF Ready.
Adjust the paper guides (2) to fit the
width of your document.
3
2
1
IMPORTANT
3
DO NOT leave a thick document on the
scanner glass. If you do this, the ADF may
jam.
• DO NOT use paper that is curled,
wrinkled, folded, ripped, stapled, paper
clipped, pasted or taped.
Using the scanner glass
• DO NOT use cardboard, newspaper or
fabric.
You can use the scanner glass to fax, copy or
scan pages of a book or one page at a time.
Document Sizes Supported
20
Length:
Up to 11.7 in. (297 mm)
Width:
Up to 8.5 in. (215.9 mm)
Weight:
Up to 4.4 lb (2 kg)
3
3
Loading documents
How to load documents
Note
To use the scanner glass, the ADF must
be empty. (MFC-J410W only)
a
b
3
Scannable area
3
The scannable area depends on the settings
in the application you are using. The figures
below show unscannable areas.
Lift the document cover.
3
4
3
1
Using the document guidelines on the
left and top, place the document face
down in the upper left corner of the
scanner glass.
2
Usage
Fax
Copy
Scan
1
c
Close the document cover.
Document
Size
Top (1)
Left (3)
Bottom (2)
Right (4)
Letter
0.12 in.
(3 mm)
0.16 in.
(4 mm)
A4
0.12 in.
(3 mm)
0.12 in. 1
(3 mm)
Legal
(MFC-J410W
only)
0.12 in.
(3 mm)
0.16 in.
(4 mm)
Letter
0.12 in.
(3 mm)
0.12 in.
(3 mm)
A4
0.12 in.
(3 mm)
0.12 in.
(3 mm)
Letter
0.12 in.
(3 mm)
0.12 in.
(3 mm)
A4
0.12 in.
(3 mm)
0.12 in.
(3 mm)
The unscannable area is 0.04 in (1 mm) when you
use the ADF.
IMPORTANT
If you are scanning a book or thick
document, DO NOT slam the cover down
or press on it.
21
4
Sending a fax
How to send a fax
The following steps show how to send a fax.
a
When the machine is idle, the time
appears on the LCD. When you want to
send a fax, or change fax send or
receive settings, press the
(FAX)
key to illuminate it in blue.
4
Note
4
• If you send a black & white fax from the
ADF while the memory is full it will be sent
in real time.
• You can use the scanner glass to fax
pages of a book one at a time. The
document can be up to Letter or A4 size.
• To send color faxes with multiple pages
use the ADF. (MFC-J410W only)
• Since you can only scan one page at a
time, it is easier to use the ADF if you are
sending a multiple page document.
(MFC-J410W only)
c
 The LCD shows:
Press Start
For more advanced fax sending
operations and settings, For more
advanced fax sending operations and
settings, see Sending a fax in chapter 3
in the Advanced User’s Guide:
Enter Number
Fax Resolution
Standard
Contrast
b
 Broadcasting
 Real Time TX
Do one of the following to load your
document:
 Overseas Mode
 Fax Resolution
 Place the document face down in the
ADF. (See Using the ADF
(MFC-J410W only) on page 20.)
 Load your document face down on
the scanner glass. (See Using the
scanner glass on page 20.)
Set the scanner glass size, fax
resolution or contrast if you want to
change them.
 Contrast
 Glass ScanSize
d
Enter the fax number.
Using the dial pad
Using the Phone Book
 Speed Dial
Using call history
 Outgoing Call
 Caller ID hist.
22
Sending a fax
e
Press Black Start or Color Start.
Faxing from the ADF (MFC-J410W
only)
 The machine starts scanning the
document.
Faxing from the scanner glass
 If you press Black Start, the
machine starts scanning the first
page.
Setting scanner glass size for
faxing
When documents are A4 size, you need to
set the Scan Size to A4. If you do not, the
bottom portion of the faxes will be missing.
a
b
Do one of the following:
• To send a single page, press 2 to
choose No(Send) (or press
Black Start again).
The machine starts sending the
document.
• To send more than one page,
press 1 to choose Yes and place
the next page on the scanner
glass. Press OK. The machine
starts scanning the page. (Repeat
this step for each additional
page.)
 If you press Color Start, the
machine starts sending the
document.
Note
To cancel, press Stop/Exit.
4
c
Press
(FAX).
Press a or b to choose
Glass ScanSize.
Press OK.
4
Press a or b to choose A4 (or Letter).
Press OK.
Note
• You can save the setting you use most
often by setting it as default. (See Setting
your changes as the new default in
chapter 3 in the Advanced User’s Guide.)
• This setting is only available for sending
documents from the scanner glass.
Color fax transmission
4
Your machine can send a color fax to
machines that support this feature.
Color faxes cannot be stored in the machine’s
memory. When you send a color fax, the
machine will send it in real time (even if
Real Time TX is set to Off).
Canceling a fax in progress
4
If you want to cancel a fax while the machine
is scanning, dialing or sending, press
Stop/Exit.
23
Chapter 4
Transmission Verification
Report
f
4
You can use the Transmission Verification
Report as proof that you sent a fax. This
report lists the sender’s name or fax number,
the time and date of transmission, duration of
transmission, number of pages sent, and
whether or not the transmission was
successful.
There are several settings available for the
Transmission Verification Report:
 On: Prints a report after every fax you
send.
 On+Image: Prints a report after every fax
you send. A portion of the fax’s first page
appears on the report.
 Off: Prints a report only if your fax is
unsuccessful due to a transmission error.
Off is the default setting.
 Off+Image: Prints a report only if your
fax is unsuccessful due to a transmission
error. A portion of the fax’s first page
appears on the report.
a
b
Press Menu.
c
Press a or b to choose
Report Setting.
Press OK.
d
Press a or b to choose Transmission.
Press OK.
e
Press a or b to choose On, On+Image,
Off or Off+Image.
Press OK.
24
Press a or b to choose Fax.
Press OK.
Press Stop/Exit.
Note
• If you choose On+Image or Off+Image
the image will only appear on the
Transmission Verification Report if Real
Time Transmission is set to Off. (See Real
Time Transmission in chapter 3 in the
Advanced User’s Guide.)
• If your transmission is successful, "OK" will
appear next to "RESULT" on the
Transmission Verification Report. If
transmission is not successful, "NG" will
appear next to "RESULT".
5
Receiving a fax
5
Receive modes
5
Choose the correct Receive Mode
5
The correct Receive Mode is determined by the external devices and telephone subscriber
services (Voice Mail, Distinctive Ring, etc.) you have (or will be using) on the same line as the
Brother machine.
Will you be using a Distinctive Ring number for receiving faxes?
Brother uses the term “Distinctive Ring” but different telephone companies may have other names for this
service, such as Custom Ringing, RingMaster, Personalized Ring, Teen Ring, Ident-A-Ring, Ident-A-Call,
Data Ident-A-Call, Smart Ring and SimpleBiz Fax & Alternate Number Ringing. (See Distinctive Ring
on page 31 for instructions on setting up your machine using this feature.)
Will you be using Voice Mail on the same telephone line as your Brother machine?
If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility
that Voice Mail and the Brother machine will conflict with each other when receiving incoming calls.
(See Voice Mail on page 30 for instructions on setting up your machine using this service.)
Will you be using a Telephone Answering Device on the same telephone line as your Brother
machine?
Your external telephone answering device (TAD) will automatically answer every call. Voice messages are
stored on the external TAD and fax messages are printed. Choose External TAD as your receive mode.
(See Connecting an external TAD (telephone answering device) on page 33.)
Will you be using your Brother machine on a dedicated fax line?
Your machine automatically answers every call as a fax. Choose Fax Only as your receive mode.
(See Fax Only on page 27.)
Will you be using your Brother machine on the same line as your telephone?
Do you want to receive voice calls and faxes automatically?
The Fax/Tel receive mode is used when sharing the Brother machine and your telephone on the
same line. Choose Fax/Tel as your receive mode. (See Fax/Tel on page 27.)
Important Note: You cannot receive voice messages on either Voice Mail or an answering machine
with the Fax/Tel mode.
Do you expect to receive very few faxes?
Choose Manual as your receive mode. You control the telephone line and must answer every call
yourself. (See Manual on page 27.)
25
5
Chapter 5
To set the receive mode follow the instructions below:
a
b
Press Menu.
Press a or b to choose Initial Setup.
Press OK.
c
Press a or b to choose Receive Mode.
Press OK.
d
Press a or b to choose Fax Only, Fax/Tel, External TAD or Manual.
Press OK.
e
Press Stop/Exit.
The LCD will show the current receive mode.
26
Receiving a fax
Using receive modes
5
External TAD
5
External TAD mode lets an external
answering device manage your incoming
calls. Incoming calls will be handled in one of
the following ways:
Some receive modes answer automatically
(Fax Only and Fax/Tel). You may want to
change the ring delay before using these
modes. (See Ring Delay on page 28.)
 Faxes will be automatically received.
Fax Only
5
Fax Only mode will automatically answer
every call as a fax call.
Fax/Tel
 Voice callers can record a message on the
external TAD.
(For more information see Connecting an
external TAD (telephone answering device)
on page 33.)
5
Fax/Tel mode helps you automatically
manage incoming calls, by recognizing
whether they are fax or voice calls and
handling them in one of the following ways:
 Faxes will be automatically received.
 Voice calls will start the F/T Ring to tell you
to pick up the line. The F/T Ring is a fast
pseudo/double-ring made by your
machine.
(Also see F/T Ring Time (Fax/Tel mode only)
on page 28 and Ring Delay on page 28.)
Manual
5
Manual mode turns off all automatic
answering functions unless you are using the
Distinctive Ring feature.
To receive a fax in manual mode lift the
handset of the external telephone or press
Hook. When you hear fax tones (short
repeating beeps), press Black Start or
Color Start and choose Receive. You can
also use the Easy Receive feature to receive
faxes by lifting a handset on the same line as
the machine.
(Also see Easy Receive on page 29.)
27
5
Chapter 5
Receive mode settings
Ring Delay
The Ring Delay sets the number of times the
machine rings before it answers in Fax Only
or Fax/Tel mode. If you have external or
extension telephones on the same line as the
machine, keep the ring delay setting of
4 rings.
(See Using external and extension
telephones on page 36 and Easy Receive
on page 29.)
a
b
Press Menu.
c
Press a or b to choose
Setup Receive.
Press OK.
Press a or b to choose Fax.
Press OK.
d
Press a or b to choose Ring Delay.
Press OK.
e
Press a or b to choose how many times
the line rings before the machine
answers.
Press OK.
If you choose 0, the line will not ring at
all.
f
Press Stop/Exit.
5
5
F/T Ring Time
(Fax/Tel mode only)
When somebody calls your machine, you and
your caller will hear the normal telephone ring
sound. The number of rings is set by the ring
delay setting.
If the call is a fax, then your machine will
receive it; however, if it is a voice call the
machine will sound the F/T Ring (a fast
double-ring) for the time you have set in the
F/T Ring Time setting. If you hear the
F/T Ring it means that you have a voice caller
on the line.
Because the F/T Ring is made by the
machine, extension and external telephones
will not ring; however, you can still answer the
call on any telephone. (For more information
see Using remote codes on page 36.)
a
b
Press Menu.
c
Press a or b to choose
Setup Receive.
Press OK.
d
Press a or b to choose
F/T Ring Time.
Press OK.
e
Press a or b to choose how long the
machine will ring to alert you that you
have a voice call (20, 30, 40 or
70 seconds).
Press OK.
f
Press Stop/Exit.
Press a or b to choose Fax.
Press OK.
Note
Even if the caller hangs up during the
pseudo/double-ringing, the machine will
continue to ring for the set time.
28
5
Receiving a fax
Easy Receive
If Easy Receive is On:
5
5
The machine can receive a fax automatically,
even if you answer the call. When you see
Receiving on the LCD or hear a click on the
phone line through the handset you are
using, just replace the handset. Your
machine will do the rest.
If Easy Receive is Off:
5
If you are at the machine and answered a call
first by lifting a handset, then press
Black Start or Color Start, and then press 2
to receive.
5
If you answered at an extension telephone
press l 5 1. (See Using external and
extension telephones on page 36.)
Note
• If this feature is set to On, but your
machine does not connect a fax call when
you lift an extension or external telephone
handset, press the fax receive code l 5 1.
• If you send faxes from a computer on the
same telephone line and the machine
intercepts them, set Easy Receive to Off.
a
b
Press Menu.
Press a or b to choose Fax.
Press OK.
c
Press a or b to choose
Setup Receive.
Press OK.
d
Press a or b to choose Easy Receive.
Press OK.
e
Press a or b to choose On (or Off).
Press OK.
f
Press Stop/Exit.
29
6
Telephone services and external
devices
Telephone services
6
Your machine supports the Caller ID and
Distinctive Ring subscriber telephone
services that some telephone companies
offer.
Features like Voice Mail, Call Waiting, Call
Waiting/Caller ID, RingMaster, answering
services, alarm systems or other custom
features on one telephone line may create
problems with the operation of your machine.
If you have Voice Mail on your telephone line,
please read the following carefully.
Voice Mail
If you have Voice Mail on the same telephone
line as your Brother machine, Voice Mail and
the Brother machine will conflict with each
other when receiving incoming calls.
For example, if your Voice Mail is set to
answer after 4 rings and your Brother
machine is set to answer after 2 rings, then
your Brother machine will answer first. This
will prevent callers from being able to leave a
message in your Voice Mail.
Similarly, if your Brother machine is set to
answer after 4 rings and your Voice Mail is set
to answer after 2 rings, then your Voice Mail
will answer first. This will prevent your Brother
machine from being able to receive an
incoming fax, since Voice Mail cannot
transfer the incoming fax back to the Brother
machine.
30
6
6
To avoid conflicts between your Brother
machine and your Voice Mail service, do one
of the following:
Get the Distinctive Ring service from your
telephone company. Distinctive Ring is a
feature of your Brother machine that allows a
person with one line to receive fax and voice
calls through two different phone numbers on
that one line. Brother uses the term
“Distinctive Ring,” but telephone companies
market the service under a variety of names,
such as Custom Ringing, Personalized Ring,
Smart Ring, RingMaster, Ident-A-Ring, IdentA-Call, Data Ident-A-Call, Teen Ring, and
SimpleBiz Fax & Alternate Number Ringing.
This service establishes a second telephone
number on the same line as your existing
telephone number, and each number has its
own ring pattern. Typically, the original
number rings with the standard ring pattern
and is used for receiving voice calls, and the
second number rings with a different ring
pattern and is used for receiving faxes. (See
Distinctive Ring on page 31.)
OR
Set your Brother machine’s Receive Mode to
“Manual”. Manual Mode requires that you
answer every incoming call if you want to be
able to receive a fax. If the incoming call is a
telephone call, then complete the call as you
normally would. If you hear fax sending tones
you must transfer the call to the Brother
machine. (See Using external and extension
telephones on page 36.) Unanswered fax
and voice calls will go to your Voice Mail. (To
set the machine in MANUAL Mode, see
Choose the correct Receive Mode
on page 25.)
Telephone services and external devices
Distinctive Ring
6
6
If you have Voice Mail on the telephone line
that you will install your new machine on,
there is a strong possibility that Voice Mail
and the machine will conflict with each other
while receiving incoming calls. However, the
Distinctive Ring feature allows you to use
more than one number on your line, so
both Voice Mail and the machine can work
together without any problems. If each one
has a separate telephone number, neither will
interfere with the other's operations.
Distinctive Ring is a function of your Brother
machine that allows a person with one line to
receive fax and voice calls through two
different phone numbers on that one line.
Brother uses the term “Distinctive Ring”, but
telephone companies market the service
under a variety of names, such as Smart
Ring, Ring Master or Ident-a-Ring. This
service establishes a second telephone
number on the same line as your existing
telephone number, and each number has its
own ring pattern. Typically, the original
number rings with the standard ring pattern
and is used for receiving voice calls, and the
second number rings with a different ring
pattern and is used for receiving faxes.
If you decide to get the Distinctive Ring
service from the telephone company, you will
need to follow the directions on next page to
“register” the new Distinctive Ring pattern
they give you. This is so your machine can
recognize its incoming calls.
Note
Note
• You must pay for your telephone
company's Distinctive Ring service before
you program the machine to work with it.
You can change or cancel the Distinctive
Ring pattern at any time. You can switch it
off temporarily, and turn it back on later.
When you get a new fax number, make
sure you reset this feature.
• Please call your telephone company for
availability and rates.
What does your telephone company's
“Distinctive Ring” do?
Do you have Voice Mail?
6
Your telephone company's Distinctive Ring
service allows you to have more than one
number on the same telephone line. If you
need more than one telephone number, it
is cheaper than paying for an extra line.
Each telephone number has its own
distinctive ring pattern, so you will know
which telephone number is ringing. This is
one way you can have a separate telephone
number for your machine.
What does Brother's “Distinctive
Ring” do?
6
The Brother machine has a Distinctive Ring
feature that allows you to use your machine to
take full advantage of the telephone
company's Distinctive Ring service. The new
telephone number on your line can just
receive faxes.
31
6
Chapter 6
Before you choose the ring pattern to
register
You can only register one Distinctive Ring
pattern with the machine. Some ring patterns
cannot be registered. The ring patterns below
are supported by your Brother machine.
Register the one your telephone company
gives you.
Ring
Pattern
Rings
1
long-long
2
short-long-short
3
short-short-long
4
very long
(normal pattern)
Note
Ring Pattern #1 is often called Short-Short
and is the most commonly used.
If the ring pattern you received is not on
this chart, please call your telephone
company and ask for one that is
shown.
 The machine will only answer calls to its
registered number.
6
Registering the Distinctive Ring
pattern
Very Important !
After you have set the Distinctive Ring feature
to On, your Distinctive Ring number will
receive faxes automatically. The receive
mode is automatically set to Manual and you
cannot change it to another receive mode
while Distinctive Ring is set to On. This
ensures the Brother machine will only answer
the Distinctive Ring number and not interfere
when your main telephone number is called.
a
b
Press Menu.
c
Press a or b to choose
Miscellaneous.
Press OK.
d
Press a or b to choose Distinctive.
Press OK.
e
Press a or b to choose Set.
Press OK.
f
Press a or b to choose the stored ring
pattern you want to use.
Press OK.
(You hear each pattern as you scroll
through the four patterns. Make sure
you choose the pattern that the
telephone company gave you.)
g
Press Stop/Exit.
Distinctive Ring is now set to On.
 The first two rings are silent on the
machine. This is because the fax must
“listen” to the ring pattern (to compare it to
the pattern that was “registered”). (Other
telephones on the same line will ring.)
 If you program the machine properly, it will
recognize the registered ring pattern of the
“fax number” within 2 ring patterns and
then answer with a fax tone. When the
“voice number” is called, the machine will
not answer.
32
Press a or b to choose Fax.
Press OK.
6
Telephone services and external devices
Turning off Distinctive Ring
a
b
Press Menu.
Press a or b to choose Fax.
Press OK.
c
Press a or b to choose
Miscellaneous.
Press OK.
d
Press a or b to choose Distinctive.
Press OK.
e
Press a or b to choose Off.
Press OK.
f
Press Stop/Exit.
Note
If you turn off Distinctive Ring, the
machine will stay in Manual receive
mode. You will need to set the Receive
Mode again. (See Choose the correct
Receive Mode on page 25.)
6
Connecting an external
TAD (telephone
answering device)
6
You may choose to connect an external
answering device. However, when you have
an external TAD on the same telephone line
as the machine, the TAD answers all calls
and the machine “listens” for fax calling
(CNG) tones. If it hears them, the machine
takes over the call and receives the fax. If it
does not hear CNG tones, the machine lets
the TAD continue playing your outgoing
message so your caller can leave you a voice
message.
The TAD must answer within four rings (the
recommended setting is two rings). The
machine cannot hear CNG tones until the
TAD has answered the call, and with four
rings there are only 8 to 10 seconds of CNG
tones left for the fax “handshake”. Make sure
you carefully follow the instructions in this
guide for recording your outgoing message.
We do not recommend using the toll saver
feature on your external answering machine if
it exceeds five rings.
Note
• If you do not receive all your faxes,
shorten the Ring Delay setting on your
external TAD.
• If You Subscribe to your Telephone
company's Distinctive Ring Service:
You may connect an external TAD to a
separate wall jack only if you subscribe to
your telephone company's Distinctive
Ring service, have registered the
distinctive ring pattern on your machine,
and use that number as a fax number. The
recommended setting is at least four rings
on the external TAD when you have the
telephone company's Distinctive Ring
Service. You cannot use the Toll Saver
setting.
33
6
Chapter 6
• If You Do Not Subscribe to Distinctive
Ring Service:
You must plug your TAD into the EXT.
jack of your machine. If your TAD is
plugged into a wall jack, both your
machine and the TAD will try to control the
telephone line. (See the illustration
below.)
• Before you connect the external TAD,
remove the protective cap (2) from the
EXT. jack on the machine.
Connections
The external TAD must be plugged into the
jack labeled EXT. Your machine cannot work
properly if you plug the TAD into a wall jack
(unless you are using Distinctive Ring).
a
Plug the telephone line cord from the
telephone wall jack into the jack labeled
LINE.
b
Remove the protective cap (1) from the
jack labeled EXT, and then plug the
telephone line cord from the external
TAD into the EXT. jack. (Make sure this
cord is connected to the TAD at the
TAD's telephone line jack, and not its
handset jack.)
1
1
2
1
TAD
2
Protective Cap
1
When the TAD answers a call, the LCD
shows Telephone.
IMPORTANT
DO NOT connect a TAD elsewhere on the
same telephone line.
34
c
Set your external TAD to four rings or
less. (The machine's Ring Delay setting
does not apply.)
d
Record the outgoing message on your
external TAD.
e
f
Set the TAD to answer calls.
Set the Receive Mode to
External TAD. (See Choose the
correct Receive Mode on page 25.)
6
Telephone services and external devices
Recording an outgoing
message (OGM) on an
external TAD
External and extension
telephones
6
6
Timing is important in recording this message.
The message sets up the ways to handle both
manual and automatic fax reception.
Connecting an external or
extension telephone
a
You can connect a separate telephone to
your machine as shown in the diagram below.
b
c
Record 5 seconds of silence at the
beginning of your message. (This allows
your machine time to listen for the fax
CNG tones of automatic transmissions
before they stop.)
Connect the telephone line cord to the jack
labeled EXT.
Before you connect the external telephone,
remove the protective cap (3) from the EXT.
jack on the machine.
Limit your speaking to 20 seconds.
6
End your 20-second message by giving
your Fax Receive Code for people
sending manual faxes. For example:
“After the beep, leave a message or
send a fax by pressing l 5 1 and Start.”
1
Note
2
We recommend beginning your OGM with
an initial 5-second silence because the
machine cannot hear fax tones over a
resonant or loud voice. You may try
omitting this pause, but if your machine
has trouble receiving, then you must
re-record the OGM to include it.
Multi-line connections (PBX)
We suggest you ask the company who
installed your PBX to connect your machine.
If you have a multi line system we suggest
you ask the installer to connect the unit to the
last line on the system. This prevents the
machine being activated each time the
system receives telephone calls. If all
incoming calls will be answered by a
switchboard operator we recommend that
you set the Receive Mode to Manual.
6
3
6
1
Extension telephone
2
External telephone
3
Protective Cap
When you are using a telephone on the same
phone line, the LCD shows Telephone.
We cannot guarantee that your machine will
operate properly under all circumstances
when connected to a PBX. Any difficulties with
sending or receiving faxes should be reported
first to the company who handles your PBX.
35
Chapter 6
Using external and extension
telephones
6
Using extension telephones
If you let the machine answer first, you will
have to go to the machine so you can press
Hook to send the call to the cordless handset.
If the machine answers a voice call and
pseudo/double-rings for you to take over, you
can take the call at an extension telephone by
pressing the Telephone Answer Code # 5 1.
(See F/T Ring Time (Fax/Tel mode only)
on page 28.)
Using remote codes
Using an external telephone
(connected to the EXT. jack of the
machine)
Fax Receive code
You can also use the Fax Receive code l 5 1.
If the machine answers a voice call and
pseudo/double-rings for you to take over, you
can take the call at the external telephone by
pressing Hook.
Press l 5 1 and wait for the chirp or until the
LCD shows Receiving, and then hang up.
Note
You can also use the Easy Receive
feature to make your machine
automatically take the call. (See Easy
Receive on page 29.)
36
6
6
If you answer a fax call on an extension
telephone, you can tell your machine to
receive it by dialing the Fax Receive Code
l 5 1. Wait for the chirping sounds and then
replace the handset. (See Easy Receive
on page 29.)
If you answer a fax call at the external
telephone connected to the EXT. jack of the
machine, you can make the machine receive
the fax by pressing Black Start and choose
Receive.
You should assume that you're receiving a
manual fax.
6
If your non-brother cordless telephone is
connected to the EXT. jack of the machine
and you typically carry the cordless handset
elsewhere, it is easier to answer calls during
the Ring Delay.
If you answer a fax call at an extension
telephone, you can make your machine
receive the fax by pressing the Fax Receive
Code l 5 1.
If you answer a call and no one is on
the line:
Using a non-Brother cordless
external telephone
If you answer a fax call at the external
telephone connected to the EXT. jack of the
machine, you can make the machine receive
the fax by pressing Black Start and choosing
Receive.
Telephone Answer Code
6
If you receive a voice call and the machine is
in F/T mode, it will start to sound the F/T
(pseudo/double) ring after the initial ring
delay. If you pick up the call on an extension
telephone you can turn the F/T Ring off by
pressing # 5 1 (make sure you press this
between the rings).
If the machine answers a voice call and
pseudo/double-rings for you to take over, you
can take the call at the external telephone
connected to the EXT. jack of the machine by
pressing Hook.
6
Telephone services and external devices
Changing the remote codes
6
The preset Fax Receive Code is l 5 1. The
preset Telephone Answer Code is # 5 1. If
you want to, you can replace them with your
own codes.
a
b
Press Menu.
Press a or b to choose Fax.
Press OK.
c
Press a or b to choose
Setup Receive.
Press OK.
d
Press a or b to choose Remote Codes.
Press OK.
e
Press a or b to choose On (or Off).
Press OK.
f
Enter the new Fax Receive Code.
Press OK.
g
Enter the new Telephone Answer Code.
Press OK.
h
Press Stop/Exit.
6
Note
• If you are always disconnected when
accessing your external TAD remotely, try
changing the Fax Receive Code and
Telephone Answer Code to another threedigit code (such as # # # and 9 9 9).
• Remote Codes might not work with some
telephone systems.
37
7
Dialing and storing numbers
How to dial
Manual dialing
d
Press a or b to choose the number you
want to dial.
Press OK.
e
Press Send a fax to confirm.
7
7
Press all of the digits of the fax or telephone
number.
Note
If the LCD shows Not Registered
when you enter or search a Speed Dial
number, a number has not been stored at
this location.
Search
7
You can search for names you have stored in
the Speed Dial memory.
a
Speed Dialing
a
Press
(Speed Dial).
Or, you can press
(FAX) and
then press a or b to choose
Speed Dial and press OK.
b
Press a or b to choose Search.
Press OK.
c
Do one of the following:
 Press a or b to choose
Alphabetical Order or
Numerical Order.
Press OK.
 Press the 2-digit Speed Dial number
using the dial pad. (See Storing
Speed Dial numbers on page 40.)
38
7
Press
(Speed Dial).
Or, you can press
(FAX) and
then press a or b to choose
Speed Dial and press OK.
7
b
Press a or b to choose Search.
Press OK.
c
Press a or b to choose
Alphabetical Order or
Numerical Order.
Press OK.
d
If you chose Alphabetical Order in
step c, use the dial pad to enter the first
letter of the name, and then press a or b
to choose the name and number you
want to call.
Press OK.
Dialing and storing numbers
Fax Redial
If you are sending a fax manually and the line
is busy, press Redial/Pause, and then press
Black Start or Color Start to try again. If you
want to make a second call to a number you
recently dialed, you can press Redial/Pause
and choose one of the last 30 numbers from
the Outgoing Call List.
Redial/Pause only works if you dialed from
the control panel. If you are sending a fax
automatically and the line is busy, the
machine will automatically redial once after
five minutes.
a
b
Press Redial/Pause.
Press a or b to choose the number you
want to redial.
Press OK.
c
Press a or b to choose Send a fax.
Press OK.
d
Press Black Start or Color Start.
7
Storing numbers
7
You can set up your machine to do the
following types of easy dialing: Speed Dial
and Groups for broadcasting faxes. When
you dial a Quick Dial number, the LCD shows
the number.
Note
If you lose electrical power, the Quick Dial
numbers that are in the memory will not be
lost.
Storing a pause
7
Press Redial/Pause to put a 3.5-second
pause between numbers. If you are dialing
overseas, you can press Redial/Pause as
many times as needed to increase the length
of the pause.
Note
In Real Time Transmission the automatic
redial feature does not work when you are
using the scanner glass.
39
7
Chapter 7
Storing Speed Dial numbers
Names and numbers can be stored in 2-digit
Speed Dial locations. You can store up to
40 different Speed Dial numbers. When you
dial you will only have to press a few keys (for
7
Changing Speed Dial names
or numbers
7
You can change or delete a Speed Dial name
or number that has already been stored.
example:
(Speed Dial), Search, OK, the
2-digit number, and Black Start or
Color Start).
a
b
a
b
c
Press a or b to choose the 2-digit
Speed Dial location you want to change.
Press OK.
d
Do one of the following:
c
d
Press
(Speed Dial).
Press a or b to choose
Set Speed Dial.
Press OK.
Press a or b to choose the 2-digit
Speed Dial location where you want to
store the number.
Press OK.
e
Enter the fax or telephone number (up to
20 digits).
Press OK.
f
Press a or b to choose Complete.
Press OK.
g
Do one of the following:
 To store another Speed Dial
number, go to step c.
Note
How to change the stored name or
number:
If you want to change a character, press
d or c to position the cursor under the
character you want to change, and then
press Clear. Re-enter the character.
e
If you want to change the name, press
a or b to choose Name, then press OK
and enter the new name using the dial
pad (up to 16 characters).
Press OK.
(See Entering Text on page 91.)
f
If you want to change the Fax/Tel
number, press a or b to choose
Fax/Tel:, then press OK and enter the
new fax or telephone number using the
dial pad (up to 20 digits).
Press OK.
g
Press a or b to choose Complete.
Press OK.
h
Press Stop/Exit.
 If you are finished storing numbers,
press Stop/Exit.
40
Press a or b to choose
Set Speed Dial.
Press OK.
 Press a or b to choose Delete.
Press OK.
Press 1 to confirm.
Go to step h.
 Enter the name (up to 16 characters)
using the dial pad.
Press OK.
 To store the number without a name,
press OK.
(Speed Dial).
 Press a or b to choose Change.
Press OK.
Do one of the following:
(To help you enter letters, see
Entering Text on page 91.)
Press
8
Making copies
8
b
How to copy
8
 Place the document face down in the
ADF.
The following steps show the basic copy
operation. For details about each option, see
the Advanced User’s Guide.
a
Do one of the following to load your
document:
(See Using the ADF
(MFC-J410W only) on page 20.)
When you want to make a copy, press
 Load your document face down on
the scanner glass.
(COPY) to illuminate it in blue.
 Make sure you are in copy mode.
(See Using the scanner glass
on page 20.)
c
If you want more than one copy, enter
the number (up to 99).
d
Press Black Start or Color Start.
Stop copying
 The LCD shows:
8
To stop copying, press Stop/Exit.
01
Press Start
8
1
Quality
Normal
Enlarge/Reduce
Paper Type
1
No. of Copies
You can enter the number of copies you
want by using the dial pad.
Note
The default setting is Fax mode. You can
change the amount of time that the
machine stays in Copy mode after the last
copy operation. (See Mode Timer in
chapter 1 in the Advanced User’s Guide.)
41
Chapter 8
Copy settings
You can change the following copy settings.
Press COPY and then press a or b to scroll
through the copy settings. When the setting
you want is highlighted, press OK.
(Basic User’s Guide)
For details about changing the following copy
settings, see page 42.
 Paper Type
 Paper Size
(Advanced User’s Guide)
For details about changing the following copy
settings, see chapter 7:
 Quality
8
Paper Options
Paper Type
a
Press
b
c
d
Load your document.
e
Press a or b to choose Plain Paper,
Inkjet Paper, Brother BP71,
Brother BP61, Other Glossy or
Transparency.
Press OK.
f
If you do not want to change additional
settings, press Black Start or
Color Start.
 Density
 Stack/Sort (MFC-J410W only)
 Set New Default
 Factory Reset
Note
If you want to sort copies, use the ADF.
(MFC-J410W only)
42
8
If you are copying on special paper, set the
machine for the type of paper you are using to
get the best print quality.
 Enlarge/Reduce
 Page Layout
8
(COPY).
Enter the number of copies you want.
Press a or b to choose Paper Type.
Press OK.
Paper Size
8
If you are copying on paper other than Letter
size, you will need to change the paper size
setting. You can copy only on Letter, Legal,
A4, A5, Executive or Photo 4"  6"
(10  15 cm) paper.
a
Press
b
c
d
Load your document.
e
Press a or b to choose Letter, Legal,
A4, A5, EXE or 4"x6".
Press OK.
f
If you do not want to change additional
settings, press Black Start or
Color Start.
(COPY).
Enter the number of copies you want.
Press a or b to choose Paper Size.
Press OK.
9
PhotoCapture Center®: Printing
photos from a memory card
PhotoCapture Center®
operations
9
9
Even if your machine is not connected to your
computer, you can print photos directly from
digital camera media. (See Print Images
on page 46.)
You can scan documents and save them
directly to a memory card. (See How to scan
to a memory card on page 47.)
If your machine is connected to a computer,
you can access a memory card that is
inserted in the front of the machine from your
computer.
(See PhotoCapture Center® for Windows® or
Remote Setup & PhotoCapture Center® for
Macintosh in the Software User’s Guide.)
Using a memory card
9
9
Your Brother machine has media drives
(slots) for use with the following popular
digital camera media: Memory Stick™,
Memory Stick PRO™, Memory Stick Duo™,
Memory Stick PRO Duo™, SD and SDHC.
The PhotoCapture Center® feature lets you
print digital photos from your digital camera at
high resolution to get photo quality printing.
43
Chapter 9
Getting started
9
Firmly put a memory card into the proper slot.
1
1
Memory card slot
Slot
Compatible memory cards
Upper slot
Memory Stick™
Memory Stick PRO™
Memory Stick Duo™
Memory Stick PRO Duo™
Memory Stick Micro™
(Adapter required)
Lower slot
SD
SDHC
mini SD (Adapter required)
micro SD (Adapter required)
IMPORTANT
DO NOT insert a Memory Stick Duo™ in the lower SD slot. Doing this, may cause damage to
the machine.
44
PhotoCapture Center®: Printing photos from a memory card
PHOTO CAPTURE key lights:
 PHOTO CAPTURE light is on, the memory card is properly inserted.
 PHOTO CAPTURE light is off, the memory card is not properly inserted.
 PHOTO CAPTURE light is blinking, the memory card is being read or written to.
IMPORTANT
DO NOT unplug the power cord or remove the memory card from the media drive (slot) while
the machine is reading or writing to the memory card (the PHOTO CAPTURE key is blinking).
You will lose your data or damage the card.
The machine can only read one memory card at a time.
9
45
Chapter 9
Print Images
View Photos
You can preview your photos on the LCD
before you print them. If your photos are large
files there may be a delay before each photo
is displayed on the LCD.
a
Make sure you have put the memory
card in the proper slot.
Press
(PHOTO CAPTURE).
b
Press a or b to choose
View Photo(s).
Press OK.
c
d
Press d or c to choose your photo.
e
Repeat step c and step d until you
have chosen all the photos.
9
PhotoCapture Center®
print settings
9
You can change the print settings temporarily
for the next printing.
These settings are temporary, and the
machine returns to its default settings
3 minutes after printing, unless you have set
the Mode Timer to 2 minutes or less. (See
Mode Timer in chapter 1 in the Advanced
User’s Guide.)
Note
You can save the print settings you use
most often by setting them as the default.
(See Setting your changes as the new
default in chapter 8 in the Advanced
User’s Guide.)
Enter the number of copies you want
using the dial pad.
Press Start
Photo
Paper Type
Paper Size
Press Clear to go back to the previous
level.
After you have chosen all the photos, do
one of the following:
 Press OK and change the print
settings. (See PhotoCapture
Center® print settings on page 46.)
 If you do not want to change any
settings, press Color Start to print.
1
Print Quality
Note
f
001
00
1
No. of prints
(For View Photo(s))
You can see the total number of photos that will
be printed.
(For Print All Photos, Print Photos)
You can see the number of copies of each
photo that will be printed.
(For DPOF printing) This does not appear.
46
9
PhotoCapture Center®: Printing photos from a memory card
How to scan to a
memory card
d
Press a or b to choose
Scan to Media.
9
Sel.&Press
You can scan black & white and color
documents into a memory card. Black & white
documents will be stored in PDF (*.PDF) or
TIFF (*.TIF) file formats. Color documents
may be stored in PDF (*.PDF) or JPEG
(*.JPG) file formats. The factory setting is
Color 150 dpi and the default file format
is PDF. The machine automatically creates
file names based on the current date. (For
details, see the Quick Setup Guide.) For
example, the fifth image scanned on July 1,
2010 would be named 07011005.PDF. You
can change the color and quality.
OK
Scan to File
Scan to Media
Scan to E-mail
Press OK.
e
Do one of the following:
 To change the quality, press a or b to
choose Quality.
Press OK.
Go to step f.
Quality
Selectable File
Format
Color 150 dpi
JPEG / PDF
Color 300 dpi
JPEG / PDF
Color 600 dpi
JPEG / PDF
B/W 200x100 dpi
TIFF / PDF
B/W 200 dpi
TIFF / PDF
a
Make sure you have put the memory
card in the proper slot.
 Press Black Start or Color Start to
start scanning without changing
additional settings.
f
g
Do one of the following:
 To change the file type, go to step h.
IMPORTANT
DO NOT take out the memory card while
PHOTO CAPTURE is blinking to avoid
damaging the card or the data stored on it.
Press a or b to choose
Color 150 dpi, Color 300 dpi,
Color 600 dpi, B/W 200x100 dpi
or B/W 200 dpi.
Press OK.
 Press Black Start or Color Start to
start scanning without changing
additional settings.
h
b
Load your document.
c
When you want to scan to a memory
Press a or b to choose File Type.
Press OK.
Press a or b to choose JPEG, PDF or
TIFF.
Press OK.
card, press
Note
(SCAN).
• If you chose a Color resolution in step f,
you cannot choose TIFF.
• If you chose a B/W resolution in step f,
you cannot choose JPEG.
47
9
Chapter 9
i
Do one of the following:
 To change the file name, go to
step j.
 Press Black Start or Color Start to
start scanning without changing
additional settings.
j
The file name is set automatically;
however, you can enter a name of your
choice using the dial pad.
Press a or b to choose File Name.
Press OK.
Enter the new name. (See Entering Text
on page 91.)
You can only change the first 6 digits.
Press OK.
Note
Press Clear to delete the current name.
k
48
Press Black Start or Color Start.
10
How to print from a computer
Printing a document
10
10
The machine can receive data from your
computer and print it. To print from a
computer, install printer driver.
(See Printing for Windows® or Printing and
Faxing for Macintosh in the Software User’s
Guide for details about the print settings.)
a
Install the Brother printer driver on the
Installation CD-ROM. (See the Quick
Setup Guide.)
b
From your application, choose the Print
command.
c
Choose the name of your machine in the
Print dialog box and click Properties.
d
Choose the settings you want in the
Properties dialog box.
 Media Type/Quality
 Paper Size
10
 Page Layout
 Color Settings
 Scaling
 Use Watermark
 Print Date & Time
e
f
Click OK.
Click OK to begin printing.
49
11
How to scan to a computer
Scanning a document
11
There are several ways to scan documents.
You can use the SCAN key on the machine or
the scanner drivers on your computer.
a
b
To use the machine as a scanner, install
a scanner driver.
If the machine is on a Network,
configure it with a TCP/IP address.
(MFC-J265W and MFC-J410W only)
Press the SCAN key.
Choose the scan mode you want.
 Scan to File
 (MFC-J265W and MFC-J410W
only)
Configure the machine with a TCP/IP
address if network scanning does not
work. (See Configuring Network
Scanning in the Software User’s
Guide.)
 Scan to Image
 Scan to E-mail
 Scan to OCR 1
1
Do one of the following:
 To scan using a scanner driver at
your computer, go to Scanning using
a scanner driver.
(Macintosh users)
This function is available after you download
and install Presto! PageManager from
http://nj.newsoft.com.tw/download/brother/
PM7installer_BR_multilang.dmg
c
(MFC-J265W and MFC-J410W only)
Choose the computer you want to send
the data to.
d
Press Start to begin scanning.
Load your document. (See How to load
documents on page 20.)
 To scan using the SCAN key, go to
Scanning using the scan key.
50
a
b
 Scan to Media
 Use the scanner glass to scan a
page of a book or one sheet at a
time.
11
For more information, see Using the Scan
key in the Software User’s Guide.
 Install the scanner drivers on the
Installation CD-ROM. (See the Quick
Setup Guide and Scanning in the
Software User’s Guide.)
 Use the ADF to scan multiple pages
of documents. It feeds each sheet
automatically. (MFC-J410W only)
c
Scanning using the
scan key
11
Scanning using a
scanner driver
11
For more information, see Scanning a
document using the TWAIN driver or
Scanning a document using the WIA driver in
the Software User’s Guide.
a
Start a scanning application and click
the Scan button.
b
Adjust the settings such as Resolution,
Brightness and Scan Type in the
Scanner Setup dialog box.
c
Click Start or Scan to begin scanning.
A
Routine maintenance
Replacing the ink
cartridges
Your machine is equipped with an ink dot
counter. The ink dot counter automatically
monitors the level of ink in each of the
4 cartridges. When the machine detects an
ink cartridge is running out of ink, the machine
will tell you with a message on the LCD.
A
a
Open the ink cartridge cover.
If one or more of the ink cartridges have
reached the end of their life, the LCD
shows B&W Print Only or
Cannot Print.
b
Press the lock release lever as shown to
release the cartridge for the color
indicated on the LCD. Remove the
cartridge from the machine.
A
The LCD will tell you which ink cartridge is low
or needs replacing. Be sure to follow the LCD
prompts to replace the ink cartridges in the
correct order.
Even though the machine tells you to replace
an ink cartridge, there will be a small amount
of ink left in the ink cartridge. It is necessary
to keep some ink in the ink cartridge to
prevent air from drying out and damaging the
print head assembly.
IMPORTANT
Brother strongly recommends that you do
not refill the ink cartridges provided with
your machine. We also strongly
recommend that you continue to use only
Genuine Brother Brand replacement ink
cartridges. Use or attempted use of
potentially incompatible ink and/or
cartridges in the Brother machine may
cause damage to the machine and/or may
result in unsatisfactory print quality. Our
warranty coverage does not apply to any
problem that is caused by the use of
unauthorized third party ink and/or
cartridges. To protect your investment and
obtain premium performance from the
Brother machine, we strongly recommend
the use of Genuine Brother Supplies.
A
c
Open the new ink cartridge bag for the
color shown on the LCD, and then take
out the ink cartridge.
51
d
Turn the green knob on the protective
yellow cap clockwise until it clicks to
release the vacuum seal, then remove
the cap (1).
f
Gently push in the ink cartridge until it
clicks, and then close the ink cartridge
cover.
g
The machine will automatically reset the
ink dot counter.
1
Note
e
Each color has its own correct position.
Insert the ink cartridge in the direction of
the arrow on the label.
• If you replaced an ink cartridge, for
example Black, the LCD may ask you to
verify that it was a brand new one (for
example, Did You Change
Black).
For each new cartridge you installed,
press 1 (Yes) to automatically reset the
ink dot counter for that color. If the ink
cartridge you installed is not a brand new
one, be sure to press 2 (No).
• If the LCD shows No Ink Cartridge or
Cannot Detect after you install the ink
cartridges, check that the ink cartridges
are installed properly.
CAUTION
If ink gets in your eyes, wash it out with
water at once and call a doctor if you are
concerned.
52
Routine maintenance
IMPORTANT
• DO NOT take out ink cartridges if you do
not need to replace them. If you do so, it
may reduce the ink quantity and the
machine will not know the quantity of ink
left in the cartridge.
• DO NOT touch the cartridge insertion
slots. If you do so, the ink may stain your
skin.
• If ink gets on your skin or clothing
immediately wash it off with soap or
detergent.
• If you mix the colors by installing an ink
cartridge in the wrong position, clean the
print head several times after correcting
the cartridge installation.
• Once you open an ink cartridge, install it in
the machine and use it up within six
months of installation. Use unopened ink
cartridges by the expiration date written on
the cartridge package.
• DO NOT dismantle or tamper with the ink
cartridge, this can cause the ink to leak out
of the cartridge.
A
53
B
Troubleshooting
B
Error and Maintenance messages
As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the problem and shows a message. The most
common error and maintenance messages are shown below.
You can correct most errors and clear routine maintenance messages by yourself. If you need
more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/
Error Message
Cause
Action
B&W Print Only
One or more of the color ink
cartridges have reached the end
of their life.
You can use the machine in black
& white mode for approximately
four weeks depending on the
number of pages you print.
While this message appears on
the LCD, each operation works in
the following way:
 Printing
If you click Grayscale in the
Advanced tab of the printer
driver you can use the machine
as a black & white printer.
 Copying
If the paper type is set to
Plain Paper or
Inkjet Paper you can
make copies in black & white.
 Faxing
If the paper type is set to
Plain Paper or
Inkjet Paper, the machine
will receive and print the faxes
in black & white.
If a sending machine has a
color fax, the machine’s
“handshake” will ask that the
fax be sent as black & white.
If the paper type is set to
Other Glossy, Brother BP71 or
Brother BP61 the machine will stop
all print operations. If you unplug the
machine, or take out the ink cartridge,
you cannot use the machine until you
change to a new ink cartridge.
Replace the ink cartridges. (See Replacing
the ink cartridges on page 51.)
Replace Ink
54
B
Troubleshooting
Error Message
Cause
Action
Cannot Detect
You installed a new ink cartridge
too quickly and the machine did
not detect it.
Take out the new ink cartridge and
re-install it slowly until it clicks.
If you are not using Genuine
Brother Innobella™ ink the
machine may not detect the ink
cartridge.
Use a new Genuine Brother Innobella™
Ink Cartridge. If the error is not cleared, call
Brother Customer Service.
An ink cartridge is not installed
properly.
Take out the new ink cartridge and reinstall it slowly until it clicks. (See
Replacing the ink cartridges on page 51.)
One or more of the ink cartridges
have reached the end of their life.
The machine will stop all print
operations. While memory is
available, black and white faxes
will be stored in the memory. If a
sending machine has a color fax,
the machine's “handshake” will
ask that the fax be sent as black &
white. If the sending machine has
the ability to convert it, the color
fax will be stored in the memory
as a black & white fax.
Replace the ink cartridges. (See Replacing
the ink cartridges on page 51.)
Comm.Error
Poor telephone line quality
caused a communication error.
Send the fax again or connect the machine
to another telephone line. If the problem
continues, call the telephone company and
ask them to check your telephone line.
Cover is Open
The scanner cover is not
completely closed.
Lift the scanner cover and then close it
again.
The ink cartridge cover is not
completely closed.
Firmly close the ink cartridge cover until it
clicks.
Data Remaining
Print data is left in the machine's
memory.
Press Stop/Exit. The machine will cancel
the job and clear it from the memory. Try to
print again.
Disconnected
The other person or other
person's fax machine stopped the
call.
Try to send or receive again.
Document Jam
The document was not inserted or
fed properly, or the document
scanned from the ADF was too
long.
(See Using the ADF (MFC-J410W only)
on page 20.)
DR Mode in Use
The machine is set to Distinctive
Ring mode. You cannot change
the Receive Mode from Manual to
another mode.
Set Distinctive Ring to Off. (See Turning
off Distinctive Ring on page 33.)
High Temperature
The print head is too warm.
Allow the machine to cool down.
Cannot Print
Replace Ink
B
(See Document jam (MFC-J410W only)
on page 60.)
55
Error Message
Cause
Action
Ink Absorber Full
The ink absorber box or flushing
box is full. These components are
periodic maintenance items that
may require replacement after a
period of time to ensure optimum
performance from your Brother
machine. The need to replace
these items and the time period
before replacement is dependent
on the number of purges and
flushes required to clean the ink
system. These boxes acquire
amounts of ink during the different
purging and flushing operations.
The number of times a machine
purges and flushes for cleaning
varies depending on different
situations. For example,
frequently powering the machine
on and off will cause numerous
cleaning cycles since the machine
automatically cleans upon power
up. The use of non-Brother ink
may cause frequent cleanings
because non-Brother ink could
cause poor print quality which is
resolved by cleaning. The more
cleaning the machine requires the
faster these boxes will fill up.
The ink absorber box or flushing box will
need to be replaced. Contact Brother
Customer Service or a Brother Authorized
Service Center to have your machine
serviced. (See Brother numbers
on page i.)
Other reasons for cleaning are:
1
Machine automatically cleans after
clearing a printer jam.
2
Machine automatically cleans after
sitting idle for more than 45 days
(infrequent use).
Note
Repairs resulting from the use
of non-Brother supplies may
not be covered under the
stated product warranty.
Ink Absorber NearFull
56
The ink absorber box or flushing
box is nearly full.
The ink absorber box or flushing box will
need to be replaced. Call Brother
Customer Service or a Brother Authorized
Service Center to have your machine
serviced. (See Brother numbers
on page i.)
Troubleshooting
Error Message
Cause
Action
Ink low
One or more of the ink cartridges
are near the end of their life. If a
sending machine has a color fax
to send, your machine’s
“handshake” will ask that the fax
be sent as black & white. If the
sending machine has the ability to
convert it, the color fax will be
printed at your machine as a black
& white fax.
Order a new ink cartridge. You can
continue printing until the LCD shows
Cannot Print. (See Ordering
accessories and supplies on page ii and
Replacing the ink cartridges on page 51.)
Low Temperature
The print head is too cold.
Allow the machine to warm up.
Media Error
The memory card is either
corrupted, improperly formatted,
or there is a problem with the
memory card.
Put the card firmly into the slot again to
make sure it is in the correct position. If the
error remains, check the media drive (slot)
of the machine by putting in another
memory card that you know is working.
Media is Full.
The memory card you are using
already contains 999 files.
Your machine can only save to your
memory card if it contains less than 999
files. Try deleting unused files to free some
space and try again.
No Caller ID
There is no incoming call history.
You did not receive calls or you
have not subscribed to the Caller
ID service from your telephone
company.
If you want to use the Caller ID feature call
your telephone company. (See Caller ID in
chapter 5 in the Advanced User’s Guide.)
No File
The memory card in the media
Put the correct memory card into the slot
drive does not contain a .JPG file. again.
No Ink Cartridge
An ink cartridge is not installed
properly.
Take out the new ink cartridge and reinstall it slowly until it clicks. (See
Replacing the ink cartridges on page 51.)
No Paper Fed
The machine is out of paper or
paper is not properly loaded in the
paper tray.
Do one of the following:
 Refill the paper in the paper tray, and
then press Black Start or Color Start.
 Remove the paper and load it again
and then press Black Start or
Color Start. (See Loading paper and
other print media on page 9.)
The paper is jammed in the
machine.
Remove the jammed paper by following
the steps in Printer jam or paper jam
on page 61.
The Jam Clear Cover is not
closed properly.
Check the Jam Clear Cover is closed
evenly at both ends. (See Printer jam or
paper jam on page 61.)
No Response/Busy
The number you dialed does not
answer or is busy.
Verify the number and try again.
Not Registered
You tried to access a Speed Dial
number that is not programmed.
Set up the Speed Dial number. (See
Storing Speed Dial numbers on page 40.)
57
B
Error Message
Cause
Action
Out of Memory
The machine's memory is full.
When copy operation is in progress, press
Stop/Exit and wait until the other
operations in progress finish and then try
again.
The memory card you are using
does not have enough free space
to scan the document.
Delete unused files from your memory card
to make some free space and then try
again.
Paper Jam
Paper is jammed in the machine.
Open the Jam Clear Cover (at the back of
the machine) and pull out the jammed
paper by following the steps in Printer jam
or paper jam on page 61.
Make sure the paper length guide is set to
the correct paper size.
DO NOT extend the paper tray when you
load A5 or smaller size paper.
Unable to Clean XX
The machine has a mechanical
problem.
Open the scanner cover and remove any
foreign objects and paper scraps from
inside the machine. If the error message
continues, see Transferring your faxes or
Fax Journal report on page 59 before
disconnecting the machine so you will not
lose any important messages. Then,
disconnect the machine from the power for
several minutes and reconnect it.
Unable to Init. XX
Unable to Print XX
Unable to Scan XX
Wrong Paper Size
58
—OR—
A foreign object such as a paper
clip or ripped paper is in the
machine.
Paper is not the correct size.
Check that the Paper Size setting matches
the size of paper in the tray. Load the
correct size of paper, and then press
Black Start or Color Start. (See Paper
Size on page 15.)
Troubleshooting
Error animation
B
f
 If the LCD shows No Data, there
are no faxes left in the machine's
memory.
Error animations display step-by-step
instructions when paper gets jammed. You
can read the steps at your own pace by
pressing c to see the next step and d to go
backward.
Transferring your faxes or Fax
Journal report
Press Stop/Exit.
 Enter the fax number to which faxes
will be forwarded.
g
Transferring the Fax Journal report to
another fax machine
 Unable to Clean XX
 Unable to Print XX
 Unable to Scan XX
We recommend transferring your faxes to
another fax machine or to your PC. (See
Transferring faxes to another fax machine
on page 59.)
You can also transfer the Fax Journal report
to see if there are any faxes you need to
transfer. (See Transferring the Fax Journal
report to another fax machine on page 59.)
b
c
Press Menu.
a
Press Stop/Exit to interrupt the error
temporarily.
b
c
Press Menu.
Press a or b to choose Service.
Press OK.
d
Press a or b to choose
Data Transfer.
Press OK.
e
Press a or b to choose
Report Trans.
Press OK.
f
Enter the fax number to which the Fax
Journal report will be forwarded.
g
Press Black Start.
B
If you have not set up your Station ID, you
cannot enter fax transfer mode. (See Set your
Station ID in the Quick Setup Guide.)
Press Stop/Exit to interrupt the error
temporarily.
B
If you have not set up your Station ID, you
cannot enter fax transfer mode. (See Set your
Station ID in the Quick Setup Guide.)
 Unable to Init. XX
a
Press Black Start.
B
If the LCD shows:
Transferring faxes to another fax
machine
Do one of the following:
B
Press a or b to choose Service.
Press OK.
d
Press a or b to choose
Data Transfer.
Press OK.
e
Press a or b to choose Fax Transfer.
Press OK.
59
Document jam
(MFC-J410W only)
Document is jammed inside the ADF
unit
B
Documents can jam in the ADF unit if they are
not inserted or fed properly, or if they are too
long. Follow the steps below to clear a
document jam.
Document is jammed in the top of the
ADF unit
a
Take out any paper from the ADF that is
not jammed.
b
c
Open the ADF cover.
d
e
Take out any paper from the ADF that is
not jammed.
b
c
Lift the document cover.
d
e
Close the document cover.
Pull the jammed document out to the
left.
B
Pull the jammed document out to the
left.
Close the ADF cover.
Press Stop/Exit.
IMPORTANT
To avoid future document jams close the
ADF cover properly by pressing it down in
the middle.
60
a
Press Stop/Exit.
B
Troubleshooting
Printer jam or paper jam
B
c
Close the Jam Clear Cover.
Make sure the cover is closed properly.
d
If the paper support flap is open, close it,
and then close the paper support. Pull
the paper tray completely out of the
machine.
e
Pull out the jammed paper (1).
Take out the jammed paper depending on
where it is jammed in the machine.
a
Unplug the machine from the AC power
outlet.
IMPORTANT
Before you unplug the machine from the
power source, you can transfer your faxes
that are stored in the memory to your PC
or another fax machine so you will not lose
any important messages. (See
Transferring your faxes or Fax Journal
report on page 59.)
b
Open the Jam Clear Cover (1) at the
back of the machine. Pull the jammed
paper out of the machine.
1
B
1
61
f
Using both hands, grasp the plastic tabs
on both sides of the machine and lift the
scanner cover (1) until it locks securely
in the open position.
g
Lift the scanner cover to release the
lock ( ). Gently push the scanner cover
support down ( ) and close the
scanner cover ( ) using both hands.
1
1
3
2
Move the print head (if necessary) to
take out any paper remaining in this
area. Make sure that jammed paper is
not left in the corners of the machine.
Check both ends of the print cartridge.
Note
h
Push the paper tray firmly back into the
machine.
i
While holding the paper tray in place,
If the print head is at the right corner as
shown in the illustration, you cannot move
it. Re-connect the power cord, then hold
down Stop/Exit until the print head moves
to the middle. Unplug the machine from
the power source, and take out the paper.
pull out the paper support ( ) until it
clicks, and then unfold the paper
support flap ( ).
2
1
Make sure you pull out the paper
support until it clicks.
IMPORTANT
IMPORTANT
If ink gets on your skin or clothing
immediately wash it off with soap or
detergent.
62
DO NOT use the paper support flap for
Legal size paper.
j
Re-connect the power cord.
Troubleshooting
Troubleshooting
B
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/
If you are having difficulty with your machine
B
Printing
Difficulty
Suggestions
No printout.
Check the interface cable or wireless connection on both the machine and your
computer. (See the Quick Setup Guide.)
Check that the machine is plugged in and that the On/Off key is on.
One or more ink cartridges have reached the end of their life.
(See Replacing the ink cartridges on page 51.)
Check to see if the LCD is showing an error message.
(See Error and Maintenance messages on page 54.)
If the LCD shows Cannot Print and Replace Ink, see Replacing the ink
cartridges on page 51.
Check that the correct printer driver has been installed and chosen.
Make sure that the machine is online. Click Start and then Printers and Faxes.
Right-click and choose Brother MFC-XXXXX (where XXXXX is your model
name), and make sure that Use Printer Offline is unchecked.
When you choose the Print Odd Pages and Print Even Pages settings, you may
see a print error message on your computer, as the machine pauses during the
printing process. The error message will disappear after the machine re-starts
printing.
63
B
Printing (continued)
Difficulty
Suggestions
Poor print quality.
Check the print quality. (See Checking the print quality in appendix A in the
Advanced User’s Guide.)
Make sure that the Media Type setting in the printer driver or the Paper Type
setting in the machine’s menu matches the type of paper you are using.
(See Printing for Windows® or Printing and Faxing for Macintosh in the Software
User’s Guide and Paper Type on page 15.)
Make sure that your ink cartridges are fresh. The following may cause ink to clog:
 The expiration date written on the cartridge package has passed. (Genuine
Brother Innobella™ ink cartridges stay usable for up to two years if kept in their
original packaging.)
 The ink cartridge has been in your machine for over six months.
 The ink cartridge may not have been stored properly before use.
Make sure you are using Genuine Brother Innobella™ Ink. Using non-Brother
supplies may affect the print quality, hardware performance, and machine
reliability.
Try using the recommended types of paper.
(See Acceptable paper and other print media on page 16.)
The recommended environment for your machine is between 68 F to 91 F
(20 C to 33 C).
White horizontal lines appear in text
or graphics.
Clean the print head. (See Cleaning the print head in appendix A in the Advanced
User’s Guide.)
Make sure you are using Genuine Brother Innobella™ Ink.
Try using the recommended types of paper.
(See Acceptable paper and other print media on page 16.)
The machine prints blank pages.
Clean the print head. (See Cleaning the print head in appendix A in the Advanced
User’s Guide.)
Make sure you are using Genuine Brother Innobella™ Ink.
Characters and lines are stacked.
Check the printing alignment. (See Checking the print alignment in appendix A in
the Advanced User’s Guide.)
Printed text or images are skewed.
Make sure the paper is loaded properly in the paper tray and the paper side guides
are adjusted correctly. (See Loading paper and other print media on page 9.)
Make sure the Jam Clear Cover is closed properly.
Smudged stain at the top center of
the printed page.
Make sure the paper is not too thick or curled.
(See Acceptable paper and other print media on page 16.)
Smudged stain at the right or left
corner of the printed page.
Make sure the paper is not curled when you print on the back side of the paper
with the Print Odd Pages and Print Even Pages settings.
Printing appears dirty or ink seems
to run.
Make sure you are using the recommended types of paper. (See Acceptable
paper and other print media on page 16.) Don't handle the paper until the ink is
dry.
Make sure you are using Genuine Brother Innobella™ Ink.
If you are using photo paper, make sure that you have set the correct paper type.
If you are printing a photo from your PC, set the Media Type in the Basic tab of
the printer driver.
64
Troubleshooting
Printing (continued)
Difficulty
Suggestions
Stains appear on the reverse side
or at the bottom of the page.
Make sure the printer platen is not dirty with ink. (See Cleaning the machine’s
printer platen in appendix A in the Advanced User’s Guide.)
Make sure you are using Genuine Brother Innobella™ Ink.
Make sure you are using the paper support flap.
(See Loading paper and other print media on page 9.)
The machine prints dense lines on
the page.
Check Reverse Order in the Basic tab of the printer driver.
The printouts are wrinkled.
In the printer driver Advanced tab, click Color Settings, and uncheck
Bi-Directional Printing for Windows® or Bi-Directional Printing for Macintosh.
Make sure you are using Genuine Brother Innobella™ Ink.
Cannot perform “Page Layout”
printing.
Check that the paper size setting in the application and in the printer driver are the
same.
Print speed is too slow.
Try changing the printer driver setting. The highest resolution needs longer data
processing, sending and printing time. Try the other quality settings in the printer
driver Advanced tab. Also, click Color Settings, and make sure you uncheck
Color Enhancement (True2Life®).
Turn the borderless feature off. Borderless printing is slower than normal printing.
(See Printing for Windows® or Printing and Faxing for Macintosh in the Software
User’s Guide.)
True2Life® is not working properly.
If the image data is not full color in your application (such as 256 color), True2Life®
will not work. Use at least 24 bit color data with the True2Life ® feature.
Photo paper does not feed
properly.
When you print on Brother Photo paper, load one extra sheet of the same photo
paper in the paper tray. An extra sheet has been included in the paper package
for this purpose.
Clean the paper pick-up rollers. (See Cleaning the paper pick-up rollers in
appendix A in the Advanced User’s Guide.)
Machine feeds multiple pages.
Make sure the paper is loaded properly in the paper tray. (See Loading paper and
other print media on page 9.)
Check that more than two types of paper are not loaded in the paper tray at any
one time.
There is a paper jam.
Make sure the paper length guide is set to the correct paper size. Do not extend
the paper tray when you load A5 or smaller size paper. (See Printer jam or paper
jam on page 61.)
Printed pages are not stacked
neatly.
Make sure you are using the paper support flap.
(See Loading paper and other print media on page 9.)
Machine does not print from
Try to reduce the print resolution. (See Printing for Windows® or Printing and
Faxing for Macintosh in the Software User’s Guide.)
®
®
Adobe Illustrator .
B
65
Printing Received Faxes
Difficulty
Suggestions
Condensed print and white streaks
across the page or the top and
bottom of sentences are cut off.
You probably had a bad connection, with static or interference on the telephone
line. Ask the other party to send the fax again.
Vertical black lines when receiving.
The sender's scanner may be dirty. Ask the sender to make a copy to see if the
problem is with the sending machine. Try receiving from another fax machine.
Received color fax prints only in
black & white.
Replace the color ink cartridges that have reached the end of their life, and then
ask the other person to send the color fax again.
(See Replacing the ink cartridges on page 51.)
Left and Right margins are cut off or
a single page is printed on two
pages.
Turn on Auto Reduction. (See Printing a reduced incoming fax in chapter 4 in the
Advanced User’s Guide.)
Telephone Line or Connections
Difficulty
Suggestions
Dialing does not work.
(No dial tone)
Check that the machine is plugged in and that the On/Off key is on.
Check all line cord connections. Make sure the telephone line cord is plugged into
the telephone wall jack and the LINE jack of the machine.
(Canada only) Change the Tone/Pulse setting. (See Tone/Pulse (Canada only) in
chapter 5 in the Advanced User’s Guide.)
Verify that the telephone line and jack are working by connecting a known working
telephone and telephone line to the jack. Then lift the external telephone’s handset
and listen for a dial tone. If there is no dial tone, ask your telephone company to
check the line and/or jack.
The machine does not answer
when called.
66
Make sure the machine is in the correct Receive Mode for your setup.
(See Choose the correct Receive Mode on page 25.) Check for a dial tone. If
possible, call your machine to hear it answer. If there is still no answer, check that
the telephone line cord is plugged into the telephone wall jack and the LINE jack
of the machine. If there is no ringing when you call your machine, ask your
telephone company to check the line.
Troubleshooting
Receiving Faxes
Difficulty
Suggestions
Cannot receive a fax.
Make sure your machine has a dial tone by pressing the Hook key. If you hear
static or interference on your fax line, please contact your local telephone
company.
Check all line cord connections. Make sure the telephone line cord is plugged into
the telephone wall jack and the LINE jack of the machine. If you subscribe to DSL
or VoIP services, please contact your service provider for connection instructions.
Make sure the machine is in the correct Receive Mode. This is determined by the
external devices and telephone subscriber services you have on the same line as
the Brother machine. (See Choose the correct Receive Mode on page 25.)
If you have a dedicated fax line and want your Brother machine to automatically
answer all incoming faxes, you should select Fax Only mode.
If your Brother machine shares a line with an external answering machine, you
should select the External TAD mode. In External TAD mode, your Brother
machine will automatically receive incoming faxes and voice callers will be able to
leave a message on your answering machine.
If your Brother machine shares the line with a Voice Mail subscriber service,
please see Voice Mail on page 30.
If your Brother machine is on a line with the Distinctive Ring subscriber service,
please see Distinctive Ring on page 31.
If your Brother machine shares a line with other telephones and you want it to
automatically answer all incoming faxes, you should select the Fax/Tel mode. In
Fax/Tel mode, your Brother machine will automatically receive faxes and
produce a pseudo/double-ring to alert you to answer voice calls.
If you do not want your Brother machine to automatically answer any incoming
faxes, you should select the Manual mode. In Manual mode, you must answer
every incoming call and activate the machine to receive faxes.
Another device or service at your location may be answering the call before your
Brother machine answers. To test this, lower the ring delay setting:
 If the answer mode is set to Fax Only or Fax/Tel, reduce the ring delay to
1 ring. (See Ring Delay on page 28.)
 If the answer mode is set to External TAD, reduce the number of rings
programmed on your answering machine to 2.
 If the answer mode is set to Manual, DO NOT adjust the ring delay setting.
B
Have someone send you a test fax:
 If you received the test fax successfully, your machine is operating properly.
Remember to reset your ring delay or answering machine setting back to your
original setting. If receiving problems recur after resetting the ring delay, then
a person, device, or subscriber service is answering the fax call before the
machine has a chance to answer.
 If you were not able to receive the fax, then another device or subscriber
service may be interfering with your fax reception or there may be a problem
with your fax line.
67
Receiving Faxes (continued)
Difficulty
Suggestions
Cannot receive a fax.
If you are using a telephone answering machine (External TAD mode) on the
same line as the Brother machine, make sure your answering machine is set up
correctly. (See Connecting an external TAD (telephone answering device)
on page 33.)
(continued)
1
Plug the telephone line cord directly from the wall telephone jack to your
Brother machine’s LINE jack.
2
Remove the protective cap from your Brother machine’s EXT. jack, and then
plug the telephone line cord from your answering machine into the EXT. jack.
3
Set your answering machine to answer within 4 rings.
If you are having problems receiving faxes or voice messages, set your
answering machine to answer within 2 or 3 rings.
4
Record the outgoing message on your answering machine.
 Record five seconds of silence at the beginning of your outgoing
message.
 Limit your speaking to 20 seconds.
 End your outgoing message with your Fax Receive Code for people
sending manual faxes. For example: “After the beep, leave a message or
press l 5 1 and Start to send a fax.”
5
Set your answering machine to answer calls.
6
Set your Brother machine’s Receive Mode to External TAD. (See Choose
the correct Receive Mode on page 25.)
Make sure your Brother machine’s Easy Receive feature is turned On. Easy
Receive is a feature that allows you to receive a fax even if you have answered
the call on an external or extension telephone. (See Easy Receive on page 29.)
If you often get transmission errors due to possible interference on the telephone
line, try changing the Compatibility setting to Basic(for VoIP).
(See Telephone line interference / VoIP on page 73.)
Sending Faxes
Difficulty
Suggestions
Cannot send a fax.
Check all line cord connections. Make sure the telephone line cord is plugged into
the telephone wall jack and the LINE jack of the machine.
Make sure that the FAX
key is illuminated.
Ask the other party to check that the receiving machine has paper.
Print the Transmission Verification Report and check for an error. (See Reports in
chapter 6 in the Advanced User’s Guide.)
Transmission Verification Report
says “RESULT:NG”.
There is probably temporary noise or static on the line. Try sending the fax again.
If you send a PC FAX message and get “RESULT:NG” on the Transmission
Verification Report, your machine may be out of memory. If the problem continues,
ask the telephone company to check your telephone line.
If you often get transmission errors due to possible interference on the telephone
line, try changing the menu setting of Compatibility to Basic(for VoIP).
(See Telephone line interference / VoIP on page 73.)
Sent faxes are blank.
68
Make sure you are loading the document properly. (See Loading documents
on page 20.)
Troubleshooting
Sending Faxes (continued)
Difficulty
Suggestions
Poor fax send quality.
Try changing your resolution to Fine or S.Fine. Make a copy to check your
machine's scanner operation. If the copy quality is not good, clean the scanner.
(See Cleaning the scanner in appendix A in the Advanced User’s Guide.)
Vertical black lines when sending.
(MFC-J410W only)
Black vertical lines on faxes you send are typically caused by dirt or correction fluid
on the glass strip. Clean the glass strip. (See Cleaning the scanner in appendix A
in the Advanced User’s Guide.)
Handling Incoming Calls
Difficulty
Suggestions
The machine “Hears” a voice as a
CNG Tone.
If Easy Receive is set to On, your machine is more sensitive to sounds. It may
mistakenly interpret certain voices or music on the line as a fax machine calling
and respond with fax receiving tones. Deactivate the machine by pressing
Stop/Exit. Try avoiding this problem by turning Easy Receive to Off.
(See Easy Receive on page 29.)
Sending a fax call to the machine.
If you answered on an extension telephone, press your Fax Receive Code (the
factory setting is l 5 1). If you answered on the external telephone (connected to
the EXT. jack), press Start to receive the fax. When your machine answers, hang
up.
Custom features on a single line.
If you have Call Waiting, Call Waiting/Caller ID, Voice Mail, an alarm system or
other custom feature on a single telephone line with your machine, it may create
a problem sending or receiving faxes.
For example: If you subscribe to Call Waiting or some other custom service and
its signal comes through the line while your machine is sending or receiving a fax,
the signal can temporarily interrupt or disrupt the faxes. Brother's ECM (Error
Correction Mode) feature should help overcome this problem. This condition is
related to the telephone system industry and is common to all devices that send
and receive information on a single, shared line with custom features. If avoiding
a slight interruption is crucial to your business, a separate telephone line with no
custom features is recommended.
Copying Difficulties
Difficulty
Suggestions
Cannot make a copy.
Make sure that the COPY
Poor copy results when using the
ADF. (MFC-J410W only)
Try using the scanner glass. (See Using the scanner glass on page 20.)
Vertical black lines or streaks
appear in copies.
(MFC-J410W only)
Vertical black lines or streaks on copies are typically caused by dirt or correction
fluid on the scanner. Clean the glass strip and scanner glass and the white bar and
white plastic above them. (See Cleaning the scanner in appendix A in the
Advanced User’s Guide.)
Copies are blank.
Make sure you are loading the document properly. (See Loading documents
on page 20.)
Fit to Page does not work properly.
Make sure the document is not skewed on the scanner glass.
Reposition the document and try again.
key is illuminated.
B
69
Scanning Difficulties
Difficulty
Suggestions
TWAIN or WIA errors appear when
Make sure the Brother TWAIN or WIA driver is chosen as the primary source in
your scanning application. For example, in PaperPort™11SE with OCR, click File,
Scan or Get Photo and click Select to choose the Brother TWAIN or WIA driver.
starting to scan. (Windows®)
TWAIN or ICA errors appear when
starting to scan. (Macintosh)
Make sure the Brother TWAIN driver is chosen as the primary source.
In PageManager, click File, Select Source, TWAIN and choose the Brother
TWAIN driver.
Mac OS X 10.6.x users can also scan documents using the ICA Scanner Driver.
See Scanning a document using the ICA driver (Mac OS X 10.6.x) in the Software
User’s Guide.
Poor scanning results when using
the ADF. (MFC-J410W only)
Try using the scanner glass. (See Using the scanner glass on page 20.)
OCR does not work.
Try increasing the scanner resolution.
(Macintosh users)
Make sure you have finished downloading and installing Presto! PageManager from:
http://nj.newsoft.com.tw/download/brother/PM7installer_BR_multilang.dmg
Software Difficulties
Difficulty
Suggestions
Cannot install software or print.
(Windows® users only)
Run the Repair MFL-Pro Suite program on the Installation CD-ROM. This
program will repair and reinstall the software.
“Device Busy”
Make sure the machine is not showing an error message on the LCD.
Cannot print images from
FaceFilter Studio.
To use FaceFilter Studio, you must install the FaceFilter Studio application from
the Installation CD-ROM supplied with your machine. To install FaceFilter Studio
see the Quick Setup Guide.
Also, before you start FaceFilter Studio for the first time, you must make sure your
Brother machine is turned on and connected to your computer. This will allow you
to access all the functions of FaceFilter Studio.
70
Troubleshooting
PhotoCapture Center® Difficulties
Difficulty
Suggestions
Removable Disk does not work
properly.
1
Have you installed the Windows® 2000 update? If not, do the following:
1) Unplug the USB cable.
2) Install the Windows ® 2000 update using one of the following methods.
 Install MFL-Pro Suite from the Installation CD-ROM. (See the Quick
Setup Guide.)
 Download the latest service pack from the Microsoft Web site.
3) Wait about 1 minute after you restart the PC, and then connect the USB
cable.
2
Take out the memory card and put it back in again.
3
If you have tried “Eject” from within Windows®, take out the memory card
before you continue.
4
If an error message appears when you try to eject the memory card, it means
the card is being accessed. Wait a while and then try again.
5
If all of the above do not work, turn off your PC and machine, and then turn
them on again. (You will have to unplug the power cord of the machine to turn
it off.)
Cannot access Removable Disk
from Desktop icon.
Make sure that you have correctly inserted the memory card.
Part of my photo is missing when
printed.
Make sure that Borderless printing and Cropping are turned off. (See Borderless
printing and Cropping in chapter 8 in the Advanced User’s Guide.)
B
71
Network Difficulties (MFC-J265W and MFC-J410W only)
Difficulty
Suggestions
Cannot print over the network.
Make sure that your machine is powered on and is online and in Ready mode.
Print a Network Configuration list (see Reports in chapter 6 in the Advanced
User’s Guide) and check the current Network settings printed in this list.
(If you are using a wireless connection or are having Network problems, see the
Network User’s Guide for more information.)
The network scanning feature does
not work.
(Windows® users)
It is necessary to configure the third-party Security/Firewall Software to allow
Network scanning. To add port 54925 for Network scanning, enter the information
below:
In Name: Enter any description, for example Brother NetScan.
In Port number: Enter 54925.
In Protocol: UDP is selected.
Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
(Macintosh users)
Re-select your machine in the Device Selector application located in
Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the
model list in ControlCenter2.
The Brother software cannot be
installed.
(Windows® users)
If the Security Software warning appears on the PC screen during the installation,
change the Security Software settings to permit the Brother product setup
program or other program to run.
BrC3Rgin.exe
BrnIPMon
Brother Status Monitor (Network)
ControlCenter Program
Generic Host Process f...
Setup.exe
Spooler SubSystem App
wdsw MFC Application
(Macintosh users)
Re-select your machine in the Device Selector application located in
Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the
model list in ControlCenter2.
Cannot connect to wireless
network.
Investigate the problem using WLAN Report.
Press Menu key, choose Print Reports and then press OK. Choose
WLAN Report.
For details, see the Network User’s Guide.
Reset the network settings.
Press Menu key, choose Network and then press OK. Choose
Network Reset.
For details, see the Network User’s Guide.
72
Troubleshooting
Dial Tone
Setting the dial tone to Detection will shorten
the dial detect pause.
a
b
Press Menu.
Press a or b to choose
Initial Setup.
Press OK.
c
Press a or b to choose Dial Tone.
Press OK.
d
Press a or b to choose Detection or
No Detection.
Press OK.
e
B
Telephone line
interference / VoIP
B
If you are having problems sending or
receiving a fax due to possible interference
on the telephone line, we recommend that
you change the modem speed to minimize
errors in fax operations.
a
b
Press Menu.
Press a or b to choose
Initial Setup.
Press OK.
c
Press a or b to choose
Compatibility.
Press OK.
d
Press a or b to choose Normal or
Basic(for VoIP).
Press Stop/Exit.
 Basic(for VoIP) reduces the
modem speed to 9,600 bps and
turns off ECM except for color fax
sending. Unless interference is a
recurring problem on your telephone
line, you may prefer to use it only
when needed.
To improve compatibility with most
VoIP services, Brother recommends
changing the compatibility setting to
Basic(for VoIP).
 Normal sets the modem speed at
14,400 bps.
Press OK.
e
B
Press Stop/Exit.
Note
VoIP (Voice over IP) is a type of phone
system that uses an internet connection,
rather than a traditional phone line.
73
Machine Information
Checking the serial number
3 All Settings
B
B
Brother strongly recommends you use this
operation when you dispose of the
machine.
You can see the machine’s serial number on
the LCD.
a
b
You can reset all the machine settings
back to the settings that were set at the
factory.
Press Menu.
How to reset the machine
Press a or b to choose
Machine Info.
Press OK.
c
Press a or b to choose Serial No.
Press OK.
d
Press Stop/Exit.
Reset functions
The following reset functions are available:
a
b
2 Speed Dial&Fax
Speed Dial & Fax resets the following
settings:
 Speed Dial
(Speed-Dial and Setup Groups)
 Station ID
(Name and Number)
 Report settings
(Transmission Verification Report,
Quick Dial List and Fax Journal)
 History
(Caller ID history and Outgoing Call)
 Faxes in memory
74
Press a or b to choose
Initial Setup.
Press OK.
c
Press a or b to choose Reset.
Press OK.
d
Press a or b to choose the type of reset
you want to use.
Press OK.
Press 1 to confirm.
e
Press 1 to reboot the machine.
B
1 Network (MFC-J265W and MFC-J410W
only)
You can reset the print server back to its
default factory settings such as the
password and IP address information.
Press Menu.
B
C
Menu and features
On-screen
programming
C
C
Your machine is designed to be easy to
operate with LCD on-screen programming
using the menu keys. User-friendly
programming helps you take full advantage of
all the menu selections your machine has to
offer.
Since your programming is done on the LCD,
we have created step-by-step on-screen
instructions to help you program your
machine. All you need to do is follow the
instructions as they guide you through the
menu selections and programming options.
C
75
Menu table
C
The menu table will help you understand the menu selections and options that are found in the
machine's programs. The factory settings are shown in Bold with an asterisk.
Menu (
)
Level1
Level2
Level3
Options
Descriptions
Page
Ink
Test Print
—
Print Quality
Lets you check the print
quality or alignment.
See 1 .
Alignment
Cleaning
—
Black
Color
Lets you clean the print
head.
All
General Setup
Ink Volume
—
—
Lets you check the
available ink volume.
Mode Timer
—
Off
Sets the time to return to
Fax mode.
0Sec
30Secs
1Min
2Mins*
5Mins
Paper Type
—
Plain Paper*
Inkjet Paper
Sets the type of paper in
the paper tray.
15
Sets the size of the
paper in the paper tray.
15
Brother BP71
Brother BP61
Other Glossy
Transparency
Paper Size
—
Letter*
Legal
A4
A5
EXE
4"x6"
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
76
Menu and features
Level1
Level2
Level3
Options
Descriptions
Page
General Setup
Volume
Ring
Off
Adjusts the ring volume.
See 1.
(Continued)
Low
Med*
High
Beeper
Off
Low*
Adjusts the volume level
of the beeper.
Med
High
Speaker
Off
Low
Adjusts the volume level
of the speaker.
Med*
High
Auto Daylight
—
On
Off*
LCD Settings
Adjusts the contrast of
the LCD.
LCD Contrast
Backlight
Change this setting to
On if you want the
machine to change
automatically for
Daylight Saving Time.
Light*
Med
You can adjust the
brightness of the LCD
backlight.
Dark
Dim Timer
Off
10Secs
20Secs
You can set how long
the LCD backlight stays
on after the last key
press.
30Secs*
Sleep Mode
—
1Min
2Mins
3Mins
You can choose how
long the machine must
be idle before it goes
into sleep mode.
5Mins*
C
10Mins
30Mins
60Mins
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
77
Level1
Level2
Level3
Options
Descriptions
Page
Fax
Setup Receive
Ring Delay
0
Sets the number of rings
before the machine
answers in Fax Only or
Fax/Tel mode.
28
Sets the
pseudo/double-ring time
in Fax/Tel mode.
28
Receives fax messages
without pressing Start.
29
Allows you to answer all
calls at an extension or
external telephone and
use codes to turn the
machine on or off. You
can personalize these
codes.
36
Reduces the size of
incoming faxes.
See 1 .
Initial setup for
Transmission
Verification Report and
Fax Journal Report.
24
1
2
3
4*
F/T Ring Time
20Secs*
30Secs
40Secs
70Secs
Easy Receive
On*
Off
Remote Codes
On*
(l51, #51)
Off
Auto Reduction
On*
Off
Report Setting
Transmission
On
On+Image
Off*
Off+Image
Journal
Period
See 1 .
Off
Every 50 Faxes*
Every 6 Hours
Every 12 Hours
Every 24 Hours
Every 2 Days
Every 7 Days
Remaining Jobs
1
—
—
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
78
Check which jobs are in
the memory and lets you
cancel chosen jobs.
Menu and features
Level1
Level2
Level3
Options
Descriptions
Page
Fax
Miscellaneous
TX Lock
—
Prohibits most functions
except receiving faxes.
See 1.
Distinctive
Off*
Uses the Telephone
company's Distinctive
Ring subscriber service
to register the ring
pattern with the
machine.
31
View or print a list of the
last 30 Caller IDs stored
in the memory.
See 1.
(Continued)
Set (On)
Caller ID
Area Code
(USA only)
Set up your 3-digit area
code only if you do not
dial it within your own
area code.
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
C
79
Network menu
(MFC-J265W and MFC-J410W only)
Level1
Level2
Level3
Options
Descriptions
Network
TCP/IP
BOOT Method
Auto*
Chooses the BOOT
method that best suits your
needs.
Static
RARP
BOOTP
DHCP
IP Address
[000-255].
Enter the IP address.
[000-255].
[000-255].
[000-255]
Subnet Mask
[000-255].
Enter the Subnet mask.
[000-255].
[000-255].
[000-255]
Gateway
[000-255].
[000-255].
Enter the Gateway
address.
[000-255].
[000-255]
Node Name
BRWXXXXXXXXXXXX
Enter the Node name.
WINS Config
Auto*
Chooses the WINS
configuration mode.
Static
WINS Server
(Primary)
000.000.000.000
(Secondary)
000.000.000.000
DNS Server
(Primary)
000.000.000.000
(Secondary)
000.000.000.000
APIPA
On*
Off
Specifies the IP address of
the primary or secondary
server.
Automatically allocates the
IP address from the linklocal address range.
Setup Wizard
—
—
You can manually
configure your print server
for a wireless network.
WPS/AOSS
—
—
You can easily configure
your wireless network
settings using the onebutton push method.
See Network User’s Guide.
The factory settings are shown in Bold with an asterisk.
80
Specifies the IP address of
the primary or secondary
server.
Menu and features
Level1
Level2
Level3
Options
Descriptions
Network
WPS w/PIN Code
—
—
You can easily configure
your wireless network
settings using WPS with a
PIN code.
WLAN Status
Status
—
You can see the current
wireless network status.
Signal
—
You can see the current
wireless network signal
strength.
SSID
—
You can see the current
SSID.
Comm. Mode
—
You can see the current
Communication Mode.
MAC Address
—
—
You can see your
machine’s MAC address
from the control panel.
WLAN Enable
—
On
Lets you use the wireless
network connection.
(Continued)
Off*
Network Reset
—
—
—
See Network User’s Guide.
The factory settings are shown in Bold with an asterisk.
C
81
Menu (
) (continued)
Level1
Level2
Level3
Options
Descriptions
Page
Print Reports
Transmission
—
—
24
Help List
—
—
Prints these lists and
reports.
Quick Dial
—
Alphabetical
Order
See 1 .
Numerical Order
Fax Journal
—
—
User Settings
—
—
Network Config
—
—
—
—
Caller ID hist.
—
—
Machine Info.
Serial No.
—
—
Lets you check the serial
number of your machine.
74
Initial Setup
Receive Mode
—
Fax Only*
Choose the receive mode
that best suits your needs.
25
See 2 .
(MFC-J265W and
MFC-J410W only)
WLAN Report
(MFC-J265W and
MFC-J410W only)
Fax/Tel
External TAD
Manual
Date&Time
—
—
Puts the date and time on
the LCD and in headings
of faxes you send.
Station ID
—
Fax:
Set your name and fax
number to appear on each
page you fax.
Name:
Tone/Pulse
(Canada only)
—
Dial Tone
—
Tone*
Detection
—
Normal*
Basic(for VoIP)
1
See Advanced User’s Guide.
2
See Quick Setup Guide.
The factory settings are shown in Bold with an asterisk.
82
See 1 .
You can shorten the dial
tone detect pause.
73
Adjusts the modem speed
to help resolve
transmission problems.
73
Pulse
No Detection*
Compatibility
Choose the dialing mode.
Menu and features
Level1
Level2
Level3
Options
Descriptions
Page
Initial Setup
Reset
Network
—
Resets the print server
back to its factory default
settings, such as the
password and IP address
information.
74
Speed Dial&Fax
—
Deletes all stored
Speed Dial numbers and
restores the Station ID,
Quick Dial List,
Transmission Verification
Report and Fax Journal
back to the factory default
settings.
All Settings
—
Resets all the machine’s
settings back to the
settings that were set at
the factory.
Local Language
(USA only)
—
English*
Allows you to change the
LCD language for your
country.
Local Language
(Canada only)
—
(MFC-J265W
and MFC-J410W
only)
(Continued)
Spanish
1
See Advanced User’s Guide.
2
See Quick Setup Guide.
English*
French
See 2.
Allows you to change the
LCD language for your
country.
The factory settings are shown in Bold with an asterisk.
C
83
FAX (
)
Level1
Level2
Level3
Options
Descriptions
Page
Fax Resolution
—
—
Standard*
Sets the resolution for
outgoing faxes.
See 1 .
Fine
S.Fine
Photo
Contrast
—
—
Auto*
Light
Changes the lightness or
darkness of faxes you send.
Dark
Speed Dial
Search
—
Alphabetical
Order
You can dial by pressing only
a few keys (and Start).
38
Numerical
Order
Outgoing Call
Set Speed Dial
—
—
You can store Speed Dial
numbers, so you can dial by
pressing only a few keys
(and Start).
40
Setup Groups
—
—
You can set up Group
numbers for Broadcasting.
See 1 .
Send a fax
—
—
You can choose a number
from the Outgoing Call history
and then make a telephone
call to it, send a fax to it, add
it to Speed Dial, or delete it.
—
—
You can choose a number
from the Caller ID history and
then send a fax to it, add it to
Speed Dial, or delete it.
—
—
You can send the same fax
message to more than one
fax number.
—
On
You can send a fax without
using the memory.
Add to Speed
Dial
Delete
Caller ID hist.
Send a fax
Add to Speed
Dial
Delete
Broadcasting
Add Number
Speed Dial
Complete
Real Time TX
—
Off*
Overseas Mode
—
—
On
Off*
Glass ScanSize
—
—
Letter*
A4
If you are having difficulty
sending faxes overseas, set
this to On.
Adjust the scan area of the
scanner glass to the size of
the document.
23
See 1 .
Set New Default
—
—
—
You can save your fax
settings.
Factory Reset
—
—
—
You can restore all settings
to the factory settings.
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
84
Menu and features
SCAN (
)
Level1
Option1
Option2
Option3
Descriptions
Page
Scan to File
—
—
—
You can scan a black & white
or a color document into your
computer.
See 1 .
Scan to Media
(when a memory
card is inserted)
Quality
—
Color 150 dpi*
You can choose the scan
resolution, file format, and
enter a file name for your
document.
47
See 2 .
Color 300 dpi
Color 600 dpi
B/W 200x100 dpi
B/W 200 dpi
File Type
—
(If you chose
color option in
Quality setting)
PDF*
JPEG
(If you chose
B&W option in
Quality setting)
TIFF
PDF*
File Name
—
—
Set New Default
—
—
You can save your scan
settings as the default
settings.
Factory Reset
—
—
You can restore all settings to
the original factory default
settings.
Scan to E-mail
—
—
—
You can scan a black & white
or a color document into your
E-mail application.
Scan to OCR 3
—
—
—
You can have your text
document converted to an
editable text file.
Scan to Image
—
—
—
You can scan a color picture
into your graphics
application.
See 1 .
1
See Software User’s Guide.
2
See Advanced User’s Guide.
3
(Macintosh users)
This function is available after you have downloaded and installed Presto! PageManager from
http://nj.newsoft.com.tw/download/brother/PM7Installer_BR_multilang.dmg
C
The factory settings are shown in Bold with an asterisk.
85
COPY (
)
Level1
Level2
Level3
Options
Descriptions
Page
Quality
—
—
Fast
Choose the Copy
resolution for the next
copy.
See 1 .
Normal*
Best
Enlarge/Reduce
100%*
—
—
—
Enlarge
—
198% 4"x6"iA4
You can choose the
enlargement ratio for the
next copy.
186% 4"x6"iLTR
104% EXEiLTR
Reduce
—
(MFC-J220 and
MFC-J265W only)
97% LTRiA4
93% A4iLTR
You can choose the
reduction ratio for the
next copy.
85% LTRiEXE
83%
78%
46% LTRi4"x6"
Reduce
—
(MFC-J410W
only)
97% LTRiA4
93% A4iLTR
You can choose the
reduction ratio for the
next copy.
85% LTRiEXE
83% LGLiA4
78% LGLiLTR
46% LTRi4"x6"
Paper Type
Fit to Page
—
—
Your machine will adjust
the size automatically to
the paper size you set.
Custom(25-400%)
—
—
You can enter an
enlargement or reduction
ratio.
—
—
Plain Paper*
Choose the paper type
that matches the paper in
the tray.
Inkjet Paper
Brother BP71
Brother BP61
Other Glossy
Transparency
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
86
42
Menu and features
Level1
Level2
Level3
Options
Descriptions
Page
Paper Size
—
—
Letter*
Choose the paper size
that matches the paper in
the tray.
42
Adjusts the density of
copies.
See 1.
Legal
A4
A5
EXE
4"x6"
Density
—
—
Dark
Light
Stack/Sort
—
—
(MFC-J410W
only)
Page Layout
Stack*
Sort
—
—
Off(1in1)*
2 in 1 (P)
You can choose to stack
or sort multiple copies.
You can make N in 1 or
Poster copies.
2 in 1 (L)
4 in 1 (P)
4 in 1 (L)
Poster (3x3)
Set New Default
—
—
—
You can save your copy
settings.
Factory Reset
—
—
—
You can restore all
settings to the factory
settings.
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
C
87
PHOTO CAPTURE (
)
Level1
Level2
Level3
Options
Descriptions
Page
View Photo(s)
—
—
See the print
settings in the
following table.
You can preview your
photos on the LCD.
46
Print Index
6 IMGs/Line*
Paper Type
Plain Paper*
You can print a thumbnail
page.
See 1 .
5 IMGs/Line
Inkjet Paper
Brother BP71
Brother BP61
Other Glossy
Paper Size
Letter*
A4
Print Photos
—
—
Print All
Photos
—
—
1
See the print
settings in the
following table.
You can print an individual
image.
You can print all photos in
your memory card.
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
Print Settings
Option1
Option2
Option3
Option4
Descriptions
Page
Print Quality
Normal
—
—
Choose the print quality.
See 1 .
(Does not appear
when DPOF Print
is chosen.)
Photo*
Paper Type
Plain Paper
—
—
Choose the paper type.
(When A4 or
Letter is chosen)
—
Choose the paper and
print size.
Inkjet Paper
Brother BP71
Brother BP61
Other Glossy*
Paper Size
Letter
4"x 6"*
5"x 7"
A4
3"x 4"
3.5"x 5"
4"x 6"
5"x 7"
6"x 8"
Max. Size*
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
88
Menu and features
Option1
Brightness
Option2
Light
Option3
Option4
Descriptions
Page
—
—
Adjusts the brightness.
See 1.
—
—
Adjusts the contrast.
—
—
Crops the image around
the margin to fit the paper
size or print size. Turn
this feature off if you want
to print whole images or
prevent unwanted
cropping.
—
—
Expands the printable
area to fit the edges of
the paper.
—
—
Prints the date on your
photo.
Dark
Contrast
Cropping
On*
Off
Borderless
On*
Off
Print Date
On
(Does not appear
when DPOF Print
is chosen.)
Off*
Set New Default
—
—
—
You can save your print
settings.
Factory Reset
—
—
—
You can restore all the
settings to factory
settings.
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
C
89
Speed Dial (
)
Level1
Level2
Level3
Options
Descriptions
Page
Search
—
—
Alphabetical
Order
You can search for names
you have stored in the
Speed Dial memory.
38
Numerical
Order
Set Speed Dial
—
—
—
You can set up Speed Dial
numbers, so you can dial by
pressing only a few keys
(and Start).
40
Setup Groups
—
—
—
You can set up Group
numbers for Broadcasting.
See 1 .
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
Redial/Pause (
)
Level1
Level2
Level3
Options
Descriptions
Page
Outgoing Call
history
Send a fax
—
—
You can choose a number
from the Outgoing Call
history and then make a
telephone call to it, send a
fax to it, add it to
Speed Dial, or delete it.
See 1 .
—
—
You can choose a number
from the Caller ID history
and then send a fax to it,
add it to Speed Dial, or
delete it.
Add to Speed
Dial
Delete
Caller ID hist.
Send a fax
Add to Speed
Dial
Delete
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
90
Menu and features
Entering Text
C
When you are setting certain menu selections, such as the Station ID, you may need to enter text
into the machine. Most dial pad keys have three or four letters printed on keys. The keys for 0, #
and l do not have printed letters because they are used for special characters.
Press the appropriate dial pad key the number of times shown in this reference table to access
the character you want.
Press
Key
one
time
two
times
three
times
four
times
five
times
2
A
B
C
2
A
3
D
E
F
3
D
4
G
H
I
4
G
5
J
K
L
5
J
6
M
N
O
6
M
7
P
Q
R
S
7
8
T
U
V
8
T
9
W
X
Y
Z
9
Inserting spaces
C
To enter a space in a fax number, press c once between numbers. To enter a space in a name,
press c twice between characters.
Making corrections
C
If you entered an incorrect letter and want to change it, press d to move the cursor under the
incorrect character. Then press Clear. Re-enter the correct character. You can also back up and
insert letters.
Repeating letters
C
If you need to enter a letter that is on the same key as the letter before, press c to move the cursor
to the right before you press the key again.
Special characters and symbols
C
Press l, # or 0, repeatedly until you see the special character or symbol you want.
Press l
for
(space) ! " # $ % & ' ( )
+,-./m
Press #
for
:;<=>?@[]^_
Press 0
for
English:
ÁÀÃÂÇÉÈÊËÍÎÏÓÕÔÖÚÙ0
French:
ÀÂÇÉÈÊËÎÏÔÚÙ0
Spanish:
ÁÉÍÑÓÚ0
91
C
D
Specifications
D
General
D
Printer Type
Inkjet
Print Method
Black:
Color:
Memory Capacity
Piezo with 94  1 nozzle
Piezo with 94  3 nozzles
32 MB
LCD (Liquid Crystal Display) 1.9 in. (48.98 mm) STN Color LCD 1
Power Source
Power Consumption
AC 100 to 120 V 50/60 Hz
2
Copying Mode:
Approx. 19 W 3
Standby Mode:
Approx. 4 W
Sleep Mode:
Approx. 2.5 W
Off:
Approx. 0.65 W
Dimensions
(MFC-J410W)
14.8 in.
(375 mm)
7.1 in.
(180 mm)
15.4 in.
(390 mm)
15.9 in.
(405 mm)
(MFC-J220 and MFC-J265W)
14.6 in.
(370 mm)
18.1 in.
(460 mm)
14.5 in.
(368 mm)
5.9 in.
(150 mm)
15.4 in.
(390 mm)
14.2 in.
(360 mm)
17.7 in.
(450 mm)
(MFC-J220)
15 lb (6.8 kg)
(MFC-J265W)
15.2 lb (6.9 kg)
(MFC-J410W)
17.2 lb (7.8 kg)
Noise
Operating:
50 dB or less 4
Temperature
Operating:
50 to 95 F (10 to 35 C)
Best Print Quality: 68 to 91 F (20 to 33 C)
Weight
92
Specifications
Humidity
Operating:
20 to 80% (without condensation)
Best Print Quality: 20 to 80% (without condensation)
ADF (automatic document
feeder)
(MFC-J410W only)
Up to 15 pages
Document Size
ADF Width (MFC-J410W only):
5.8 in. to 8.5 in. (148 mm to 215.9 mm)
Paper: 20 lb (80 g/m2) Letter or A4 size
ADF Length (MFC-J410W only):
5.8 in. to 14 in. (148 mm to 355.6 mm)
Scanner Glass Width: Max. 8.5 in. (215.9 mm)
Scanner Glass Length: Max. 11.7 in. (297 mm)
1
Measured diagonally.
2
When the machine is connected using USB interface.
3
When using ADF, resolution: standard, draft: ISO/IEC24712 printed pattern. (MFC-J410W)
When resolution: standard, draft: ISO/IEC24712 printed pattern. (MFC-J220 and MFC-J265W)
4
Noise depends on printing conditions.
D
93
Print media
Paper Input
D
Paper Tray
 Paper Type:
Plain Paper, Inkjet Paper (coated paper),
Glossy Paper 1, Transparency 1 2 and Envelopes
 Paper Size:
Letter, Legal, Executive, A4, A5, A6, JIS B5, Envelopes
(commercial No.10, DL, C5, Monarch, JE4), Photo 4"  6",
Photo 2L 5"  7", Index Card and Postcard 3
Width: 3.86 in. - 8.5 in. (98 mm - 215.9 mm)
Length: 5.8 in. - 14 in. (148 mm - 355.6 mm)
For more details, see Paper weight, thickness and capacity
on page 19.
 Maximum paper tray capacity:
Approx. 100 sheets of 20 lb (80 g/m2) plain paper
Paper Output
Up to 50 sheets of 20 lb (80 g/m2) plain paper (face up print delivery
to the output paper tray) 1
1
For glossy paper or transparencies, remove printed pages from the output paper tray immediately after they exit the
machine to avoid smudging.
2
Use only transparencies recommended for inkjet printing.
3
See Paper type and size for each operation on page 18.
94
Specifications
Fax
D
Compatibility
ITU-T Group 3
Modem Speed
Automatic Fallback
14,400 bps
Scanning Width
8.2 in. (208 mm) (Letter)
Printing Width
8.2 in. (208 mm)
Gray Scale
Levels: 64 (B&W) / 256 (Color)
Resolution
 Horizontal 203 dot/in. (8 dot/mm)
 Vertical
Standard
98 line/in. (3.85 line/mm) (Black)
196 line/in. (7.7 line/mm) (Color)
Fine
196 line/in. (7.7 line/mm) (Black/Color)
Photo
196 line/in. (7.7 line/mm) (Black)
Superfine
392 line/in. (15.4 line/mm) (Black)
1
Speed Dial
40 stations
Groups
Up to 6
Broadcasting
90 stations
Automatic Redial
1 time after 5 minutes
Memory Transmission
Up to 170 1 pages
Out of Paper Reception
Up to 170 1 pages
“Pages” refers to the “ITU-T Test Chart #1” (a typical business letter, Standard resolution, MMR code). Specifications
and printed materials are subject to change without prior notice.
D
95
Copy
D
Color/Black
Yes/Yes
Copy Width
Max. 8.26 in. (210 mm)
Multiple Copies
Stacks up to 99 pages
Sorts up to 99 pages (MFC-J410W only)
Enlarge/Reduce
25% to 400% (in increments of 1%)
Resolution
(Black)
 Prints up to 1200  1200 dpi
(Color)
 Prints up to 600  1200 dpi
96
Specifications
PhotoCapture Center®
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Compatible Media 1
Memory Stick™ (16 MB - 128 MB)
Memory Stick PRO™ (256 MB - 16 GB)
(Not available for music data with MagicGate™)
Memory Stick Duo™ (16 MB - 128 MB)
Memory Stick PRO Duo™ (256 MB - 16 GB)
Memory Stick Micro™ (M2™) with adapter
SD (16 MB to 2 GB)
SDHC (4 GB to 16 GB)
microSD with adapter
miniSD with adapter
Resolution
Up to 1200  2400 dpi
File Extension
(Media Format)
DPOF (ver. 1.0, ver. 1.1), Exif DCF (up to ver. 2.1)
(Image Format)
Photo Print: JPEG 2
Scan to Media: JPEG, PDF (Color)
TIFF, PDF (Black & White)
Number of Files
Up to 999 files
(The folder inside memory cards is also counted.)
Folder
File must be stored in the 4th folder level of the memory card.
Borderless
Letter, A4, Photo 4"  6", Photo 2L 5"  7" 3
1
Memory cards and adapters are not included.
2
Progressive JPEG format is not supported.
3
See Paper type and size for each operation on page 18.
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97
Scanner
D
Color/Black
Yes/Yes
TWAIN Compliant
Yes (Windows® 2000 Professional/Windows® XP/
Windows® XP Professional x64 Edition/Windows Vista®/
Windows® 7)
Mac OS X 10.4.11, 10.5.x, 10.6.x 1
WIA Compliant
Yes (Windows® XP 2/Windows Vista®/Windows® 7)
ICA Compliant
Yes (Mac OS X 10.6.x)
Color Depth
36 bit color Processing (Input)
24 bit color Processing (Output)
(Actual Input: 30 bit color/Actual Output: 24 bit color)
Resolution
Up to 19200  19200 dpi (interpolated) 3
Up to 1200  2400 dpi (optical) (Scanner Glass)
Up to 1200  600 dpi (optical) (ADF) (MFC-J410W only)
Scanning Width
Up to 8.26 in. (210 mm)
Scanning Length
Up to 11.45 in. (291 mm)
Gray Scale
256 levels
1
For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/
2
Windows® XP in this User’s Guide includes Windows® XP Home Edition, Windows® XP Professional, and Windows®
XP Professional x64 Edition.
3
Maximum 1200  1200 dpi scanning when using the WIA Driver for Windows® XP, Windows Vista® and Windows® 7
(resolution up to 19200  19200 dpi can be selected by using the Brother scanner utility).
98
Specifications
Printer
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Resolution
Up to 1200  6000 dpi
Printing Width
8.26 in. [8.5 in. (borderless) 1] 3
Borderless
Letter, A4, A6, Photo 4"  6", Index Card 5"  8",
Photo 2L 5"  7", Postcard 1 3.9"  5.8" 2
1
When the Borderless feature is set to On.
2
See Paper type and size for each operation on page 18.
3
When printing on letter size paper.
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99
Interfaces
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USB 1 2
Use a USB 2.0 interface cable that is no longer than 6 feet (2 m).
Wireless LAN
(MFC-J265W and
MFC-J410W only)
IEEE 802.11b/g (Infrastructure/Ad-hoc Mode)
1
Your machine has a USB 2.0 Full-Speed interface. This interface is compatible with USB 2.0 Hi-Speed; however, the
maximum data transfer rate will be 12 Mbits/s. The machine can also be connected to a computer that has a USB 1.1
interface.
2
Third party USB ports are not supported.
100
Specifications
Computer requirements
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SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS
Supported
Computer Platform &
PC Software
Operating System Version
Functions
Windows®
Operating
System 1
PC
Interface
Processor
Minimum
Speed
Minimum Recommended
RAM
RAM
Hard Disk Space to install
For
Drivers
For
Applications
Windows® 2000
Professional 5
Printing,
PC Fax
Windows® XP Home 2 5
Windows® XP
Professional 2 5
Send 4,
128 MB
110 MB 340 MB
Scanning, (MFC-J265W
Removable and MFC-J410W
Disk 6
only)
64-bit (Intel®64 or
256 MB 512 MB 110 MB 340 MB
AMD64) supported CPU
Windows® XP
Professional x64 Edition 2
USB,
Intel® Pentium® II
Wireless or equivalent
802.11b/g
64 MB
Intel® Pentium® 4
or equivalent
64-bit (Intel®64
or AMD64)
supported CPU
512 MB
1 GB
600 MB 530 MB
1 GB
(32 bit)
2 GB
(64 bit)
1 GB
(32 bit)
2 GB
(64 bit)
650 MB 530 MB
Windows Vista® 2
Windows® 7 2
Windows Server® 2003
(print only via network)
Printing
Windows Server®
2003 x64 Edition
(print only via network)
Wireless Intel® Pentium®III
802.11b/g or equivalent
Windows Server® 2003
R2 (print only via network)
64-bit (Intel®64 or
(MFC-J265W
and MFC-J410W AMD64) supported
CPU
only)
Intel® Pentium®III
or equivalent
Windows Server®
2003 R2 x64 Edition
(print only via network)
64-bit (Intel®64
or AMD64)
supported CPU
Windows Server®
2008 (print only via
network)
Intel® Pentium® 4
or equivalent 64-bit
(Intel®64 or AMD64)
supported CPU
Windows Server® 2008
R2 (print only via network)
64-bit (Intel®64 or
AMD64) supported CPU
Macintosh Mac OS X
Operating 10.4.11, 10.5.x
System
Mac OS X 10.6.x
Printing,
PC Fax
Send 4,
Scanning,
Removable
Disk 6
USB 3,
Wireless
802.11b/g
(MFC-J265W
and MFC-J410W
only)
256 MB 512 MB
512 MB
50 MB
N/A
80 MB
400 MB
1 GB
2 GB
PowerPC® G4/G5 512 MB
Intel® Core™
Processor
Intel® Core™
Processor
256 MB 110 MB 340 MB
1 GB
1 GB
2 GB
Conditions:
1
2
3
4
5
6
Microsoft® Internet Explorer ® 5.5 or greater.
For WIA, 1200  1200 resolution. Brother Scanner
Utility enables to enhance up to 19200  19200 dpi.
Third party USB ports are not supported.
PC Fax supports black and white only.
PaperPort™11SE supports Microsoft® SP4 or higher
for Windows® 2000 and SP2 or higher for XP.
Removable disk is a function of PhotoCapture Center®.
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For the latest driver updates, visit us at
(in USA)
www.brother.com
(in Canada)
www.brother.ca
All trademarks, brand and product names are the
property of their respective companies.
101
Consumable items
Ink
The machine uses individual Black, Yellow, Cyan and Magenta ink
cartridges that are separate from the print head assembly.
Service Life of Ink
Cartridge
Starter ink cartridges are in the box. The first time you install the ink
cartridges the machine will use extra ink to fill the ink delivery tubes.
This is a one-time process that enables high quality printing.
Afterward, replacement ink cartridges will print the specified
number of pages. Starter cartridge yield is approx. 65% of the yield
of the LC61 replacement cartridge.
Replacement
Consumables
<Black> LC61BK, <Cyan> LC61C,
<Magenta> LC61M, <Yellow> LC61Y
Black - Approximately 450 pages 1
Cyan, Magenta,Yellow - Approximately 325 pages 1
1
Approx. cartridge yield is declared in accordance with ISO/IEC 24711
For more information about the replacement consumables, visit us
at www.brother.com/pageyield
What is Innobella™?
Innobella™ is a range of genuine consumables offered by Brother.
The name "Innobella™" derives from the words "Innovation" and
"Bella" (meaning "Beautiful" in Italian) and is a representation of the
"innovative" technology providing you with "beautiful" and "long
lasting" print results.
When you print photo images, Brother recommends Innobella™
glossy photo paper (BP71 series) for high quality. Brilliant prints are
made easier with Innobella™ Ink and paper.
102
D
Specifications
Network (MFC-J265W and MFC-J410W only)
D
Note
For details about the full Network specifications, see the Network User’s Guide.
LAN
You can connect your machine to the network for Printing, Scanning,
PC Fax Send, and access to photos from PhotoCapture Center® 1.
Also included is Brother BRAdmin Light 2 Network Management
software.
Wireless Network
Security
SSID (32 chr), WEP 64/128 bit, WPA-PSK (TKIP/AES),
WPA2-PSK (AES)
Setup Support Utility
AOSS™
Yes
WPS
Yes
1
See the Computer Requirements chart on page 101.
2
If you require more advanced printer management, use the latest Brother BRAdmin Professional utility version that is
available as a download from http://solutions.brother.com/
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103
E
Index
A
D
Accessories and supplies .......................... ii
ADF (automatic document feeder) ...........20
Answering machine (TAD) .......................33
connecting .............................................34
Apple Macintosh
See Software User's Guide.
Automatic
fax receive .............................................25
Easy Receive .....................................29
Data Ident-A-Call ..................................... 30
Dialing
a pause ................................................. 39
manual .................................................. 38
Speed Dial ............................................ 38
Distinctive Ring ........................................ 31
setting ring pattern ................................ 32
turning off ............................................. 33
Document
loading ............................................ 20, 21
B
Brother
accessories and supplies ........................ ii
Brother numbers ...................................... i
CreativeCenter ........................................4
Customer Service .................................... i
FAQs (frequently asked questions) .......... i
product support ........................................ i
service centers ......................................... i
Solutions Center ...................................... i
warranties ......................................... iii, iv
C
Connecting
external TAD
(answering machine) ...................... 33, 34
external telephone ................................35
Consumable items .................................102
Control panel overview ..............................6
ControlCenter
See Software User's Guide.
Copy
paper size .............................................42
paper type .............................................42
using ADF .............................................20
using scanner glass ..............................20
Cordless telephone (non-Brother) ............36
Custom Ringing ................................ 31, 32
Custom telephone features on a single
line ...........................................................69
104
E
Easy Receive .......................................... 29
Envelopes ............................. 11, 12, 18, 19
Error messages on LCD .......................... 54
B&W Print Only .................................... 54
Cannot Detect ...................................... 55
Cannot Print ......................................... 55
Comm. Error ......................................... 55
Cover is Open ...................................... 55
Data Remaining .................................... 55
Document Jam ..................................... 55
DR Mode in Use ................................... 55
Ink Absorber Full .................................. 56
Ink Absorber NearFull .......................... 56
Ink Low ................................................. 57
No Ink Cartridge ................................... 57
No Paper Fed ....................................... 57
Not Registered ............................... 38, 57
Out of Memory ...................................... 58
Paper Jam ............................................ 58
Unable to Clean .................................... 58
Unable to Init. ....................................... 58
Unable to Print ...................................... 58
Unable to Scan ..................................... 58
Extension telephone, using ..................... 36
External telephone, connecting ............... 35
F
J
Fax codes
changing ...............................................37
Fax Receive Code ......................... 29, 36
Telephone Answer Code ......................36
using .....................................................36
Fax, from PC
See Software User's Guide.
Fax, stand-alone
receiving ...............................................25
difficulties .................................... 66, 67
Easy Receive .....................................29
F/T Ring Time, setting .......................28
from extension telephone ..................36
from external telephone .....................36
Ring Delay, setting .............................28
telephone line interference ................73
sending .................................................22
color fax .............................................23
difficulties ...........................................68
telephone line interference ................73
Fax/Tel mode
answering at extension telephones ......36
Fax Receive Code ................................36
Ring Delay ............................................28
Telephone Answer Code ......................36
Jacks
EXT
External telephone ............................ 35
Jams
document ............................................. 60
paper .................................................... 61
G
Gray scale ......................................... 95, 98
H
Help
LCD messages .....................................75
Menu Table ...........................................76
Hook key ....................................................6
L
LCD (Liquid Crystal Display) ............... 7, 75
M
Macintosh
See Software User's Guide.
Maintenance, routine
replacing ink cartridges ........................ 51
Manual
dialing ................................................... 38
receive .................................................. 25
Mode, entering
Copy ....................................................... 6
Fax ......................................................... 6
Photo Capture ........................................ 6
Scan ....................................................... 6
Multi-line connections (PBX) ................... 35
N
Network
Printing
See Network User's Guide.
Scanning
See Software User's Guide.
I
Ident-A-Call ..............................................30
Ident-A-Ring .............................................30
Ink cartridges
ink dot counter ......................................51
replacing ...............................................51
Innobella™ .............................................102
105
E
P
Q
Paper ................................................ 16, 94
capacity .................................................19
loading ............................................. 9, 11
loading envelopes and postcards .........11
printable area ........................................14
size ........................................................15
size of document ...................................20
type ................................................ 15, 18
PaperPort™11SE with OCR
See Software User's Guide. See also Help
in the PaperPort™11SE application.
Personalized Ring ....................................31
PhotoCapture Center®
from PC
See Software User's Guide.
Memory Stick PRO™ ............................43
Memory Stick™ .....................................43
Preview photos .....................................46
Print settings
Quality ................................................46
Scan to Media
change file name ................................47
SD .........................................................43
SDHC ....................................................43
specifications ........................................97
Presto! PageManager
See Software User's Guide. See also Help
in the Presto! PageManager application.
Print
difficulties ....................................... 63, 66
printable area ........................................14
resolution ..............................................99
specifications ........................................99
Printing
on small paper ......................................13
See Software User's Guide.
Programming your machine .....................75
Quick Dial
Group dial
changing ............................................ 40
Search .................................................. 38
Speed Dial
changing ............................................ 40
setting up ........................................... 40
using .................................................. 38
106
R
Receive Mode
External TAD ........................................ 25
Fax Only ............................................... 25
Fax/Tel ................................................. 25
Manual .................................................. 25
Redial/Pause ........................................... 39
Remote Setup
See Software User's Guide.
Resolution
copy ...................................................... 96
fax ......................................................... 95
print ...................................................... 99
scan ...................................................... 98
Ring Delay, setting .................................. 28
RingMaster .............................................. 31
S
Scannable area ....................................... 21
Scanning
See Software User's Guide.
Serial Number
how to find ...............See inside front cover
SimpleBiz Fax & Alternative Number
Ringing .................................................... 30
Smart Ring .............................................. 31
Speed Dial
changing ............................................... 40
setting up .............................................. 40
using ..................................................... 38
T
E
TAD (telephone answering device),
external ............................................. 25, 33
connecting ..................................... 33, 34
receive mode ........................................25
recording OGM .....................................35
Teen Ring ................................................30
Telephone line
connections ...........................................34
difficulties ..............................................66
interference ...........................................73
multi-line (PBX) .....................................35
Text, entering ...........................................91
special characters .................................91
Transferring your faxes or
Fax Journal report ....................................59
Transparencies .....................16, 18, 19, 94
Troubleshooting .......................................63
document jam .......................................60
error messages on LCD ........................54
if you are having difficulty
copying ..............................................69
incoming calls ....................................69
Network ..............................................72
phone line or connections ..................66
PhotoCapture Center® .......................71
printing ...............................................63
printing received faxes .......................66
receiving faxes ...................................67
scanning ............................................70
software .............................................70
paper jam ..............................................61
V
Voice Mail ................................................30
W
Warranties
Notice-Disclaimer ................................... iii
USA ....................................................... iv
Windows®
See Software User's Guide.
Wireless Network
See Quick Setup Guide and Network
User's Guide.
World Wide Web ......................................... i
107
Brother International Corporation
100 Somerset Corporate Boulevard
P.O. Box 6911
Bridgewater, NJ 08807-0911 USA
Brother International Corporation (Canada) Ltd.
1 rue Hôtel de Ville,
Dollard-des-Ormeaux, QC, Canada H9B 3H6
Visit us on the World Wide Web
http://www.brother.com
These machines are made for use in the USA and Canada only. We cannot recommend using
them overseas because it may violate the Telecommunications Regulations of that country and
the power requirements of your multi-function center may not be compatible with the power
available in foreign countries. Using USA or Canada models overseas is at your own risk and
may void your warranty.