YP-W1
Digital Audio Player
user manual
imagine the possibilities
Thank you for purchasing this Samsung
product. To receive a more complete
service, please register your product at
www.samsung.com/register
2
Using this manual
•Some operations of your MP3 player may differ from
those described in this manual depending on the
firmware installed.
Some of the contents may be changed without prior
notice.
•Your MP3 player and screens may differ from the
illustrations in this manual.
• This user manual is based on the Windows XP operating
system. The operation of your player may differ from the
operation described in this manual depending on your PC's
operating system.
• Sound sources, wallpapers, and images provided in this
product are licensed for limited use by Samsung from their
respective owners. Extracting and using these materials for
commercial or other purposes is an infringement of copyright
laws. Samsung is not liable for such copyright infringement
by the user.
•To view troubleshooting, see "Troubleshooting".
Icons used in this manual
Icon
<
Description
Note
Notes, usage tips, or additional information
Caution
Safety warnings and precautions
>
Menu names or text on the screen ;
for example: <Yes>
Copyright
Copyright © 2012 Samsung Electronics
This user manual is protected under international
copyright laws.
No part of this user manual may be reproduced,
distributed, translated, or transmitted in any form or
by any means, electronic or mechanical, including
photocopying, recording, or storing in any information
storage and retrieval system, without the prior written
permission of Samsung Electronics.
Trademarks
SAMSUNG, and the SAMSUNG logo
registered trademarks of Samsung Electronics.
are
Safety
information
This manual describes how
to properly use your new
MP3 player. Read it carefully
to avoid damaging the player
and injuring yourself. Pay
particular attention to the
following serious warnings.
3
CAUTION
Situations that may result in death or serious injury to yourself or others
• Do not use the product during a thunderstorm. Thunderstorms can cause the player to
malfunction and increase the risk of electric shock.
• Using earphones or headphones for an extended time may cause serious damage to
your hearing.
If you are exposed to sound louder than 85db for an extended time, you may adversely
affect your hearing. The louder the sound is, the more seriously damaged your hearing
may be. Note that an ordinary conversation is between 50 to 60 db and road noise is
approximately 80 db.
You are strongly advised to set the volume level to medium. The medium level is usually
less than 2/3 of the maximum.
• If you hear a ringing in your ear(s), lower the volume or stop using the earphones or
headphones.
• Exposure to loud sounds while walking or driving may distract your attention and cause
an accident.
• Do not use the earphones while riding a bicycle, driving an automobile or motorcycle, or
while walking or jogging on a road or in a crosswalk. The earphones may prevent you
from hearing oncoming traffic and lead to a serious accident. Using earphones when
driving is also prohibited by law in some areas.
• Use only accessories provided by or approved by Samsung.
• When hanging the product around your neck, do not apply pressure to the neck strap.
To prevent accidental choking, keep the neck strap away from children, the elderly, and
people incapable of caring for themselves.
4
Safety information
• Stop using the player and contact a Samsung Service
Centre if the player or battery emits smoke, an unusual
smell, or unusual noises. Failure to do so may result in a
fire or injury.
• Do not touch the product or the power cord with wet
hands. The water can conduct electricity and cause an
electrical shock.
• Do not place the product in or near heaters, microwave
ovens, hot cooking equipment, or high pressure
containers. Excessive heat or pressure can cause the
product to break, explode, or catch fire.
• Turn off the product where it is prohibited.
The product may interfere with electronic signals.
Turn off the product when boarding an airplane.
The product may interfere with the electronic navigation
system of the airplane.
Turn off the product in hospitals.
Comply with all hospital regulations. The product may
interfere with medical equipment.
• Do not use the player near fuels, combustibles,
flammable chemicals, or explosive materials. Comply
with regulations, instructions, and warnings in
environments where explosive materials are located. Turn
off the product before refuelling your car, motorcycle,
boat, etc.
• Keep your player and all accessories out of the reach
of small children and animals. Children or animals can
damage the player or accidently damage the battery and
cause an explosion. Small parts may choke children or
pets.
• If your device has a camera flash or light, do not use a
flash close to the eyes of people or pets.
• Do not expose your eyes to direct sunlight through the
screen of the product. It may damage your eyes.
5
Safety information
WARNING
Situations that could cause damage to yourself or the product
• Do not disassemble, repair, or modify this product on your
own.
• For your safety, make sure the earphone cable does
not get in the way of your arm or become entangled in
nearby objects while you are exercising or walking.
• Do not get the product wet or drop it in water. If the
product gets wet, do not switch it on. You could get an
electric shock.
Do not allow the product or battery to come in contact
with liquid. This product contains an internal label that
indicates contact with liquids. Damages caused by
contact with liquids are not covered by the warranty.
• Do not leave the player in locations with temperatures
above 35 °C, such as saunas or a parked cars.
• Do not use or store your player in dusty, dirty, humid, or
poorly-ventilated areas. Using or storing your player in
these environments can lead to electrical shock or fire.
Prevent any foreign particles or dust from entering the
product.
• Do not use the product if the screen is cracked or broken.
Broken glass or acrylic could cause injury to your hand or
face. Bring the product to a Samsung service centre to
replace the screen. Damage caused by careless handling
will void the warranty.
• Be sure to backup important data. Samsung is not
responsible for data loss.
• Protect your player from harsh impacts and rough
handling.
• Do not place heavy objects on top of the player.
• Do not place or store the product on an incline, as the
product can fall and be damaged due to an impact.
• Be sure children understand how to operate the product
correctly and safely.
Improper use of the product may cause the product to
break down or cause an injury.
• Do not use the product near speakers, large electric
motors, strong magnetic fields, high voltage power lines,
or communication towers. The product may malfunction
due to electromagnetic waves.
6
Safety information
• Do not spray water on the product. Never clean the
product with chemical substances such as benzene or
thinner, as this may cause fire, electric shock or cause
the surface to deteriorate.
• Do not paint or put stickers on the product. The USB
connection cap may get stuck, or the touch screen may
not work properly.
If you are allergic to the paint on the product or the
metal parts of the product, you may experience itching,
eczema, or swelling of the skin. If this happens, stop
using the product and consult your physician.
• Do not carry the product in your back pockets or around
your waist. You may be injured by the player and/or
damage the player if you fall.
• Do not place the product near magnetic objects.
Exposure to magnetic objects can cause the product to
malfunction or the battery to discharge.
Magnetic strip cards, including credit cards, phone
cards, passbooks, and boarding passes, may be
damaged by magnetic fields.
• Use common sense when using the product in public.
Avoid disturbing others when using the product in public.
• To clean the product, wipe it with a soft, clean, dry cloth.
Do not use strong chemicals or detergents.
• Use caution when using the product near other
electronic devices.
Most electronic devices emit radio frequency signals. The
product may interfere with other electronic devices, such
as medical appliances, pacemakers, hearing aids, and
automotive equipment.
• Avoid exposing the product to hot exhaust gas or steam.
The product may become deformed or malfunction.
• Do not use the product for anything other than its
intended purpose.
• In dry environments, static electricity can build up in the
headset. Avoid using headsets in dry environments or
touch a metal object to discharge static electricity before
connecting a headset to the device.
7
Safety information
Use caution when using the battery
• Do not use the product on or near hot floors or electric
blankets.
The battery may malfunction, explode, or cause a fire.
• Do not use the player in a bathroom. Water or fluids may
damage the parts or circuits of the product.
The product or battery may malfunction, cause a fire or
explode.
Use the product only within the suggested temperature
and humidity range: 5 ~ 35 °C and 20 ~ 80 % relative
humidity.
• Do not expose the battery to sources of excessive heat
such as sunshine, fire, or the like.
• Do not overcharge the battery.
Disconnect the charger when the battery is fully charged.
• Do not puncture the battery or subject the battery to
sharp impacts. Damaged or punctured batteries can
explode or cause a fire.
• Charge the battery once a month if you are not using
it regularly over along time. Discharging the battery
may shorten the battery life. The battery may eventually
malfunction, cause a fire, or explode.
• If you detect a leak, odours, or smoke, turn off the product
immediately and contact a Samsung service centre.
The battery may explode or cause a fire.
• Do not store the battery with metal objects, such as
coins, keys, and necklaces. If the battery terminals
come in contact with metal objects, the battery can be
damaged, become deformed, or malfunction. It can also
cause a fire.
Special features of your
MP3 player
Contents
10 Use basic functions
Simple menus for language study in
Study mode
SoundAliveTM brings your music to life
10
11
13
What's included
Your player
Connect to a PC and charge the
battery
15 Turn your player on and lock the
buttons
Compact, simplistic design
16 Manage music files
16
16
Download music files
Supported file formats and PC
requirements
17 Download files using your player as a
removable disk
18 Disconnect your player from a PC
19
Connect to Galaxy S3
8
Contents
20 Play music
22 Appendix
20
22
23
24
25
25
Listen to music
Maintenance of your player
Troubleshooting
Specifications
Correct disposal of this product
Correct disposal of batteries in
this product
Licence
26
26 Open Source Announcement
27 Contact Samsung World Wide
9
Use basic functions
What's
included
Learn to perform basic operations with your player.
Check your product box for the following items:
Player
Phone connector
Earphones
PC connector
Quick start guide
Note
• The items supplied with your player may look different than the illustrations in this manual.
• You can obtain additional accessories from your local Samsung dealer.
Caution
• Do not connect the supplied PC connector and Phone connector to other products.
• Do not apply any excessive pressure on the portable clip of the player. It may damage
the player.
10
11
Your player
The indicators will
illuminate when turning
the player on or off or
when the player is in use.
LED
Earphones/ PC connector/
Phone connector jack
Portable clip
Playback mode
switch
Lock switch
Power/
SoundAlive
switch
Reset hole
If your player is frozen or
unresponsive, insert a
pointed object (such as
a toothpick or paper clip)
into the reset hole. The system will be
initialised.
12
Use basic functions > Your player
Switch functions
LED Status
Switch
LED color
Indication
Blue
• Power ON/OFF
• Data transmission
Function
• Activate the SoundAlive feature (slide to the
top)
Power/
SoundAlive • Turn the player on (slide to the center)
• Turn the player off (slide to the bottom)
Playback
mode
• Activate normal playback mode (slide up)
• Activate Shuffle mode (slide down)
Lock
• Lock the touch buttons (slide up)
• Unlock the touch buttons (slide down)
Red
Touch button functions
Green
Touch button
Blue  Green 
Orange blinking
Function
Volume
Adjust the volume
Search
• Skip to the previous/next file
• Search backward/forward (press and hold)
Play/Pause
Begin or pause playback
• Charging in progress (when connected to a PC)
• Display the battery level when pressing the
touch buttons while using the product : 1~10 %
* When the battery level falls below 10%, you
can use the player for an hour and a half
without charging.(This is based on playing
mp3 at 128kbps. Playing time may vary
depending on contents.)
• Charging completed (when connected to a PC)
• Display the battery level when pressing touch
buttons while using the product : 11~100 %
Display the SoundAlive feature activation process
Connect to
a PC and
charge the
battery
13
Connect the smaller end of the PC connector to the earphones jack at the
top of your player.
Connect the larger end of the PC connector to the USB port of a PC.
: Charging in progress
: Charging completed
Connect your player to a
PC and charge the battery
before you use your player
for the first time or when
you have not used it for a
long time.
Charging time
About 2 hours
When the battery is fully charged, unplug the PC connector from your
player and the PC.
Use basic functions > Connect to a PC and charge the battery
About the battery
• Charge and store the battery at 5 ˚C ~ 35 ˚C.
• Do not charge the battery for more than 12 hours or leave the
battery fully discharged for a long time. Doing so may shorten
the battery life.
• Depending on how you use your player, actual battery life may
vary and may be shorter than specified.
Note
• The charging time may differ depending on your PC’s
capabilities.
• If you want to charge the battery on your laptop, make
sure that the laptop's battery is full or the laptop is plugged
into a power source.
• The player can only be charged by connecting to your
PC with the PC connector. Do not use a separate USB
AC Adapter. It may not charge the battery or allow proper
operation of the player.
14
Turn your
player on
and lock the
buttons
15
Turn your player on or off
Slide
to <ON> to turn the player on. To turn the player off, slide
to the bottom.
Note
Turn the player off when not in use to avoid wasting power.
Lock or unlock the buttons
Lock the touch buttons to prevent any unwanted operations while listening to music.
Slide
up to lock the touch buttons. To unlock the touch buttons, slide
down.
Manage music files
Download
music files
Download music files from a
PC to your player.
Download music files to your player.
Supported file formats and PC requirements
Supported files
Menu
Music
Supported files
Music files
Note
Caution
To avoid damage to your player
and corruption of your files, do
not disconnect the PC connector
while files are being transferred.
For supported file formats, see "Specifications" on page 24.
Recommended PC requirements
Operating System
Windows XP SP 2 or higher/Vista/7
16
17
Manage music files > Download music files
Download files using your
player as a removable disk
Connect your player to a PC using the PC
connector.
On your PC, open <My Computer> and
then the <W1> folder.
Select a folder you want.
Copy files from the PC to your player.
Note
• The order of files on your PC will differ from the order of
files in your player.
• Your player restricts playback of files protected by a DRM
(Digital Rights Management) system.
• You cannot use your player when connected to a PC.
• If you connect your player to a PC when the player's
battery is low, the battery charges for a few minutes before
your player links to the PC and Kies launches.
• Connect the player directly to the USB port of your PC.
If you connect through a USB hub or a USB extension
cable, your player may not work properly.
• When you format your player on a PC, use the FAT32
system. In Windows Vista/7, click <Restore device
defaults> and then format your player.
• You can easily download various media files with Kies.
For information about installing Kies on a PC, refer to the
Quick Start Guide supplied with your player.
Refer to http://www.samsung.com for installation
precautions and installation details.
What is DRM?
Digital Rights Management (DRM) is a technology and service
that prevents the illegal copying of digital contents and
protects the profit and rights of copyright holders or content
producers.
18
Manage music files > Download music files
Disconnect your player from a
PC
Carefully follow the steps below when disconnecting your player
from a PC to avoid data loss or damage to your player.
Example: Windows XP
Click
on the Windows taskbar.
Click the pop-up message.
Click the window that says you can remove the
player safely.
Unplug the PC connector from your player and
the PC.
Caution
• To avoid damage to your player and corruption of your
files, do not disconnect the PC connector while files are
being transferred.
• Do not disconnect your player when playing files stored
in your player on a PC. Make sure that you stop playback
and then disconnect your player from a PC.
Connect to
Galaxy S3
Connect the player to the
Samsung Galaxy S3 and
copy the music files in your
Galaxy S3 directly to your
player.
19
Connect the smaller end of the phone connector to the earphones jack at
the top of your player.
Connect the larger end of the phone connector to the multifunction jack of
your Galaxy S3.
Copying music files to the player
Open <My files> on the Galaxy S3.
Tap <Copy> and then select a music file you want to copy.
Connect the player to Galaxy S3 using the Phone connector.
Copy the file to the <UsbDriveA> folder.
Disconnect the player from the Galaxy S3.
Play music on the player.
Play music
Listen to
music
Play music files on your
player.
To download files, see
"Download music files" on
page 16.
SoundAlive brings your music to life.
Turn the player on and press
To
to play music.
Button
Action
Skip to the next file /
Search forward in a file
Press
Skip to the previous file /
Search backward in a file
Press
/ Press and hold .
3 seconds after the file starts
If you press
playing, playback will restart.
Pause or resume playback
Press
Turn the volume up
Press
Turn the volume down
Press
/ Press and hold
20
21
Play music > Listen to music
Caution
• When unused for 10 seconds, the player goes into sleep
mode. To turn off sleep mode, press and hold any touch
buttons for 1 second.
• Press the volume button (+ or -) repeatedly to adjust the
volume. Pressing and holding the button does not work.
SoundAlive
Enjoy vibrant sound with the SoundAlive feature.
to the top to activate the SoundAlive feature
Slide
during playback.
Play Mode
Change the repeat mode.
During playback, select the play mode by controlling
.
Appendix
22
View the maintenance procedures, specifications
and troubleshooting solutions for your player.
Maintenance of your player
Carefully read the following to clean, store, or dispose of your player properly.
Cleaning
• When your player is dirty, wipe it with a soft, clean, dry cloth.
• Do not apply cleaners to your player's surface. This may cause damage or
affect the performance of the player.
• Do not use strong chemicals or detergents.
Storing
Store your player in a well-ventilated area.
Disposing
• Dispose of wrapping materials, batteries, and electronic devices separately.
• The wrapping materials include paper and two kinds of plastics (PC, PE).
22
23
Troubleshooting
When you have a trouble using the player, try the following before contacting a service centre.
Problem
My player will not
turn on.
The buttons do
not work.
The battery
running time is
different from
what is written in
the user manual.
Kies will not work
on a PC.
My player will not
connect to a PC.
The file transfer is
too slow.
Solution
• Your player will not turn on if the battery is
completely drained. Recharge the battery
and turn the player on again.
• Press the reset hole.
• Check if the buttons are locked.
• Check if the buttons correspond to the
functions you want to activate.
• Press the reset hole.
• Battery runtime may vary depending on
sound settings or file format.
• The battery running time may decrease if
your player is left in a location with a high or
low temperature.
Check if your PC meets PC requirements.
See "Recommended PC requirements."
Run Windows Update on the PC. Select key
updates and service packs and update all.
When the update is completed, reboot the PC
and reconnect.
End all programs you are not using. Running
multiple programs simultaneously can slow
down the file transfer rate.
Problem
Solution
• Check if any playable files are stored in your
player.
My player will not
play any files.
• Check if the files are damaged.
• Check if the battery is charged.
• Check if the PC connector is correctly
I cannot
connected. Reconnect it.
download files to
• Check if the memory is full.
my player.
• Press the reset hole.
Check if you disconnected the PC connector
while transferring files or data. This can cause
Files or data are
data loss or fatal errors in your player. Samsung
missing.
is not responsible for any damages resulting
from data loss.
My player is
Charging the battery can heat up your player. It
getting hot to the
does not affect the player's life or capabilities.
touch.
24
Specifications
Model Name
YP-W1
Rating
DC 5.0 V / 0.5 A
• MPEG1/2/2.5 Layer3 (20 kbps ~ 320 kbps, 8 kHz ~ 48 kHz)
• WMA(48 kbps ~ 320 kbps, 8 kHz ~ 48 kHz)
• Ogg(Q0 ~ Q10)
• FLAC (Free Lossless Audio Codec)
File
Output Frequency
Range
Signal to Noise Ratio
Supported Number of
Files/Folders
Playing Time
Temperature Range for
Operation
Case
20 Hz ~ 20 kHz
93 dB with 20 kHz LPF (based on 1 kHz 0 dB)
File: Max. 3000
Folder: Max. 1000
• MP3 (up to 256 kbps) : 17hours (Vol 15, Normal sound mode, LED off, Buttons locked)
• MP3 (320 kbps): 15 hours (Vol 15, Normal sound mode, LED off, Buttons locked)
• Ogg (up to Q5): 9.5 hours (Vol 15, Normal sound mode, LED off, Buttons locked)
• Ogg (below Q6): 7.5 hours (Vol 15, Normal sound mode, LED off, Buttons locked)
• WMA: 9 hours (Vol 15, Normal sound mode, LED off, Buttons locked)
• FLAC: 9 hours (Vol 15, Normal sound mode, LED off, Buttons locked)
* With buttons unlocked, playing time may be reduced because of touch button activity.
5 ˚C ~ 35 ˚C
Plastic
Weight
13.7 g
Dimensions (WxHxD)
32.5 x 43.1 x 14.2 mm
* Some of the contents in this manual are subject to change without prior notice for further improvement.
25
Correct disposal of this product
Correct disposal of batteries in
this product
(Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems)
(Applicable in countries with separate collection systems)
This marking on the product, accessories
or literature indicates that the product and
its electronic accessories (e.g. charger,
headset, USB cable) should not be
disposed of with other household waste
at the end of their working life. To prevent
possible harm to the environment or human
health from uncontrolled waste disposal,
please separate these items from other
types of waste and recycle them responsibly to promote the
sustainable reuse of material resources.
The marking on the battery, manual or
packaging indicates that the battery in this
product should not be disposed of with
other household waste. Where marked, the
chemical symbols Hg, Cd or Pb indicate
that the battery contains mercury, cadmium
or lead above the reference levels in EC
Directive 2006/66.
The battery incorporated in this product is not user replaceable.
For information on its replacement, please contact your service
provider. Do not attempt to remove the battery or dispose it in
a fire. Do not disassemble, crush, or puncture the battery. If you
intend to discard the product, the waste collection site will take
the appropriate measures for the recycling and treatment of the
product, including the battery.
Household users should contact either the retailer where
they purchased this product, or their local government office,
for details of where and how they can take these items for
environmentally safe recycling.
Business users should contact their supplier and check the
terms and conditions of the purchase contract. This product
and its electronic accessories should not be mixed with other
commercial wastes for disposal.
26
Licence
The product player accompanying this user manual is licensed under certain intellectual property
rights of certain third parties. This licence is limited to private non-commercial use by end-user
consumers for licensed contents.
No rights are granted for commercial use.
The licence does not cover any product player other than this product player and the licence does
not extend to any unlicensed product player or process conforming to ISO/IEC 11172-3 or ISO/
IEC 13818-3 used or sold in combination with this product player. The licence only covers the use of
this product player to encode and/or decode audio files conforming to the ISO/IEC 11172-3 or ISO/
IEC 13818-3. No rights are granted under this licence for product features or functions that do not
conform to the ISO/IEC 11172-3 or ISO/IEC 13818-3.
Open Source Announcement
This product includes certain free/open source software.
The exact terms of the licences, disclaimers, acknowledgements and notices are available on the
Samsung's website http://opensource.samsung.com.
27
Contact Samsung World Wide
If you have any questions or comments relating to Samsung products, please contact the SAMSUNG Customer Care
Centre.
Country
Customer Care Centre ☎ Web Site
CANADA
1-800-SAMSUNG(726-7864)
www.samsung.com
Country
Customer Care Centre ☎ Web Site
MEXICO
01-800-SAMSUNG(726-7864)
www.samsung.com
AUSTRIA
0810 - SAMSUNG(7267864,
€ 0.07/min)
www.samsung.com
U.S.A
1-800-SAMSUNG(726-7864)
www.samsung.com
BELGIUM
02 201 2418
www.samsung.com/be
(Dutch)
www.samsung.com/be_fr
(French)
ARGENTINE
0800-333-3733
www.samsung.com
BRAZIL
0800-124-421, 4004-0000
www.samsung.com
BULGARIA
07001 33 11
www.samsung.com
800-SAMSUNG(800-726786)
www.samsung.com
www.samsung.com
CHILE
800-SAMSUNG(726-7864)
www.samsung.com
CZECH
NICARAGUA
00-1800-5077267
www.samsung.com
DENMARK
70 70 19 70
www.samsung.com
FINLAND
030 - 6227 515
www.samsung.com
01 48 63 00 00
www.samsung.com
HONDURAS
800-7919267
COSTA RICA
0-800-507-7267
www.samsung.com
FRANCE
ECUADOR
1-800-10-7267
www.samsung.com
GERMANY
EL SALVADOR
800-6225
www.samsung.com
GUATEMALA
1-800-299-0013
www.samsung.com
JAMAICA
1-800-234-7267
www.samsung.com
PANAMA
800-7267
www.samsung.com
PUERTO RICO
1-800-682-3180
www.samsung.com
REP. DOMINICA
1-800-751-2676
www.samsung.com
TRINIDAD &
TOBAGO
1-800-SAMSUNG(726-7864)
www.samsung.com
VENEZUELA
0-800-100-5303
www.samsung.com
COLOMBIA
01-8000112112
www.samsung.com
GREECE
01805 - SAMSUNG(726-7864
€ 0,14/Min)
80111-SAMSUNG(80111
7267864) from land line, local
charge / 210 6897691 from
mobile
www.samsung.com
www.samsung.com
HUNGARY
06-80-SAMSUNG(726-7864)
www.samsung.com
ITALIA
800-SAMSUNG(726-7864)
www.samsung.com
LUXEMBURG
261 03 710
www.samsung.com
NETHERLANDS
0900-SAMSUNG (09007267864) (€ 0,10/Min)
www.samsung.com
NORWAY
815-56 480
www.samsung.com
POLAND
0 801 1SAMSUNG(172678),
022-607-93-33
www.samsung.com
28
Appendix > Contact Samsung World Wide
Country
Customer Care Centre ☎ Web Site
PORTUGAL
80820-SAMSUNG(726-7864)
RUMANIA
08010 SAMSUNG (08010 726
7864) only from landline, local
www.samsung.com
network Romtelecom - local
tariff / 021 206 01 10 for landline
and mobile, normal tariff
www.samsung.com
SLOVAKIA
0800-SAMSUNG(726-7864)
www.samsung.com
SPAIN
902-1-SAMSUNG(902 172
678)
www.samsung.com
SWEDEN
0771 726 7864(SAMSUNG)
www.samsung.com
U.K
0330 SAMSUNG(7267864)
www.samsung.com
EIRE
0818 717 100
www.samsung.com
SWITZERLAND
0848-SAMSUNG(7267864,
CHF 0.08/min)
www.samsung.com/ch
www.samsung.com/ch_fr/
(French)
LITHUANIA
8-800-77777
www.samsung.com
Country
NEW ZEALAND
CHINA
HONG KONG
INDIA
INDONESIA
Customer Care Centre ☎ Web Site
0800 SAMSUNG(0800 726
786)
400-810-5858
010-6475 1880
(852) 3698-4698
3030 8282, 1800 110011,
1-800-3000-8282,
1800 266 8282
0800-112-8888,
021-5699-7777
www.samsung.com
www.samsung.com
www.samsung.com/hk
www.samsung.com/hk_en/
www.samsung.com
www.samsung.com
MALAYSIA
1800-88-9999
PHILIPPINES
1-800-10-SAMSUNG(726-7864),
1-800-3-SAMSUNG(726-7864),
www.samsung.com
1-800-8-SAMSUNG(726-7864),
02-5805777
www.samsung.com
SINGAPORE
1800-SAMSUNG(726-7864)
www.samsung.com
THAILAND
1800-29-3232, 02-689-3232
www.samsung.com
TAIWAN
0800-329-999
www.samsung.com
LATVIA
8000-7267
www.samsung.com
ESTONIA
800-7267
www.samsung.com
VIETNAM
1 800 588 889
www.samsung.com
RUSSIA
8-800-555-55-55
www.samsung.com
SAUDI ARABIA
9200-21230
www.samsung.com
KAZAKHSTAN
8-10-800-500-55-500(GSM:
7799)
www.samsung.com
TURKEY
444 77 11
www.samsung.com
UZBEKISTAN
8-10-800-500-55-500
www.samsung.com
U.A.E
800-SAMSUNG(726-7864)
www.samsung.com
KYRGYZSTAN
00-800-500-55-500
www.samsung.com
SOUTH AFRICA
0860-SAMSUNG(726-7864 )
www.samsung.com
TADJIKISTAN
8-10-800-500-55-500
www.samsung.com
UKRAINE
0-800-502-000
www.samsung.ua
www.samsung.com/ua_ru
AUSTRALIA
1300 362 603
www.samsung.com
Halogen Free Product
Samsung's Halogen Free Product means that an environmental friendly product does not
contain Chlorine, Bromine Flame Retardants and PVC (poly vinyl chloride) material based
on the IEC 61249-2-21 standard. This product also complies with EU RoHS Directive,
which restricts the use of certain Hazardous Substances - Cadmium (Cd), Lead (Pb),
Mercury (Hg), Hexavalent Chromium (Cr+6) as well.
REV. 2.0