Toshiba STRATA DK8 User manual

STRATA DK DIGITAL LCD TELEPHONE

LIQUID CRYSTAL DISPLAY FEATURES

DIGITAL TELEPHONE USER GUIDE

Release 1

© COPYRIGHT 1993

TOSHIBA AMERICA INFORMATION SYSTEMS, INC.

All rights reserved. No part of this manual may be reproduced in any form or by any means — graphic, electronic, or mechanical, including recording, taping, photocopying, or the use of information retrieval systems — without express written permission of the publisher of this material.

Issue 1, March 1993


TRADEMARKS AND SERVICE MARKS

The following trademarks and service marks are used in this document:

■

STRATA

®

: registered trademark of Toshiba America Information Systems, Inc.

In accordance with U.S. Copyright Law, a license may be required from the American Society of Composers,

Authors, and Publishers, or other similar organization, if radio or television broadcasts are used for the Musicon-Hold feature of this telecommunications system. Toshiba America Information Systems, Inc. disclaims any liability arising out of the failure to obtain such a license.

Toshiba America Information Systems, Inc. reserves the right to change any of this information including, but not limited to, product characteristics and operating specifications, without prior notice.

Table of Contents

STRATA DK DIGITAL LCD TELEPHONE TABLE OF CONTENTS

SUBJECT PAGE

INTRODUCTION

General Description .............................................................................................................. iii

Purpose................................................................................................................................. iii

Organization.......................................................................................................................... iii

How to Use This Guide ......................................................................................................... iv

CHAPTER 1

LIQUID CRYSTAL DISPLAY................................................................................................. 1-1

Liquid Crystal Display ....................................................................................................... 1-3

Summary of LCD Functions.............................................................................................. 1-3

CHAPTER 2

FEATURE OPERATION........................................................................................................ 2-1

Date/Time/Day Adjustment ............................................................................................... 2-1

Call Forward Display......................................................................................................... 2-2

To Set Call Forward...................................................................................................... 2-2

Station-to-Station Message Waiting ................................................................................. 2-3

Voice Mail (VM)................................................................................................................. 2-4

Busy Field Display ............................................................................................................ 2-5

Mode Exit.......................................................................................................................... 2-5

DISA Security Code: Add/Delete/Change ........................................................................ 2-5

Toll Restriction Override/Traveling Class Code Change................................................... 2-6

Verified Account Code Change......................................................................................... 2-7

CHAPTER 3

SOFT KEY OPERATION ...................................................................................................... 3-1

General Description .......................................................................................................... 3-1

How to Use Soft Keys....................................................................................................... 3-1

Using Soft Keys to Make a Conference Call..................................................................... 3-1

Soft Key Prompt Definitions.............................................................................................. 3-4

Soft Key Activation............................................................................................................ 3-6

Soft Key Deactivation ....................................................................................................... 3-6

CHAPTER 4

MESSAGES AND MEMOS................................................................................................... 4-1

LCD AlphaNumeric Messages, Names, Memos .............................................................. 4-1

Storing a Message In Memory.......................................................................................... 4-1

Recording a Message....................................................................................................... 4-1

Recording a Message, Name, or Memo ........................................................................... 4-1

Preprogramming System Messages ............................................................................ 4-3

Adding to Preprogrammed Messages .............................................................................. 4-3

Messaging ........................................................................................................................ 4-4

Calling Station Messaging............................................................................................ 4-4

Cancelling a Calling Station Message.......................................................................... 4-4

i

STRATA DK DIGITAL LCD TELEPHONE TABLE OF CONTENTS

SUBJECT PAGE

Setting/Changing Calling Station Messages ................................................................ 4-5

Storing LCD Name/Number Display ................................................................................. 4-5

Speed Dial Memo ............................................................................................................. 4-7

Timed Reminders Wtih Memo .......................................................................................... 4-9

Message Sending ............................................................................................................. 4-10

Called Station Messaging............................................................................................. 4-10

Group Called Station Messaging.................................................................................. 4-11

Remote Calling Station Messaging ............................................................................. 4-12

Busy Station Messaging .............................................................................................. 4-12

INDEX ...................................................................................................................................................

Index-1

FIGURE LIST

TITLE FIGURE

I-1

I-2

4-1

PAGE

Sample Page ........................................................................................................................ v

20-button Digital Speakerphone with Liquid Crystal Display ................................................ vi

Dialpad Information ............................................................................................................... 4-2

ii

Introduction

STRATA DK DIGITAL LCD TELEPHONE INTRODUCTION

GENERAL DESCRIPTION

The STRATA

®

DK 2000-series Digital Liquid Crystal Display (LCD) telephone provides you with display information and feature prompting to make call handling more efficient.

The LCD Feature Prompting with Soft Keys provides a quick and easy way to access frequently-used features. If this feature is activated at your station, abbreviated feature prompts help guide you through the steps to performing specific tasks.

In addition, the LCD telephones provide you with Alphanumeric

Messaging, Busy Lamp Field (BLF) Identification, Central Office (CO)

Line Identification, Timed Reminders with Messaging, Speed Dial Memo

Directory Dialing, Intercom User Name/Number Display, Call Duration

Display, and Date/Time of Day Display.

PURPOSE

This document is designed as a feature operating guide for users of the

2000-series LCD telephones, as well as the 1000-series LCD telephones

(models DKT2010-SD, DKT2020-SD, and DKT1020-SD). This guide only covers the LCD functions of the digital telephone. It should be used in conjunction with the

STRATA DK8 & DK16 Digital Telephone User Guide.

An overview of this user guide will acquaint you with the various features that are available to your telephone, and will provide you with the necessary instructions to perform each feature.

ORGANIZATION

This user guide is divided into four main chapters. The first chapter explains the Liquid Crystal Display (LCD), including a summary of LCD functions and sample screens. The second chapter explains the operation of each specific calling feature. Operating instructions are provided in an easy-to-follow, step-by-step method. The third chapter explains the operation and use of the Soft Key feature, including a list of

Soft Key prompt definitions. The fourth chapter details the message and memo features. An index is also included at the back of this user guide, allowing you to reference material quickly and easily.

iii


HOW TO USE THIS GUIDE

Your telephone’s specific calling allowances are determined by its Class of Service, as determined by system programming. Your system administrator can inform you which features are actually accessible from your specific telephone. Once you are aware of the features that are available to your telephone, review each feature’s description and operational procedure contained in this guide.

To assist you in achieving greater performance efficiency, the information in this user guide is divided into distinct areas of content. Instructions for various procedures are referred to as Action Text and appear in the lefthand column of the page. Instructions appear in numerical sequence, enabling you to quickly perform a specific task. More detailed descriptions of these procedures, or explanations of their effects, are located in the right-hand column. The following illustration shows you the structure followed in each Feature Operation section.

iv


ACTION TEXT

SPECIFIC INSTRUCTIONS ON HOW TO PERFORM A

PROCEDURE ARE NUMBERED AND ENTERED IN

THE LEFT-HAND COLUMN.

INTRODUCTION

STRATA DK FEATURE OPERATION

NOTES:

1.

To cancel call forward, press

Intercom 6 0 1 Spkr

(or press the call forward button used to set call forward).

2.

If call forward is set:

■

Central Office (CO) lines that ring at your station only will forward (CO lines that ring into more than one station will not forward).

■

CO line calls transferred to your station will forward.

■

Intercom calls will forward.

■

Call forward redirects the station hunt feature.

STATION-TO-STATION MESSAGE WAITING

To Use Station-to-Station

Message Waiting:

1. Lift the handset.

2. Dial the desired station number.

3. The called station user presses the

Intercom

and

Msg

buttons to return the call.

4. To clear the Msg LED from the called station, press the

Msg

button.

5. To clear the Msg LED from the calling station, press the

Intercom

button, dial the station number and press the

Msg

button twice (or

7 7

).

If there is no answer (busy or DND), press the

Msg

button (or dial

7

).

This causes the Msg LED on the called station to flash. The called station’s LCD displays the calling station’s number.

When the returned call is answered, the flashing Msg LED will turn off.

NOTE:

Up to four message waiting displays may be stored on the LCD. The station number in the left-most position will be called when the

Msg

button is pressed. To rotate the station numbers, press the

Scroll

button. The fourth message is reserved for the Message Center.

2-3

CHAPTER TITLES

NOTES AND

WARNING

MESSAGES

FIRST LEVEL

HEADINGS

RESULTS OR

DETAILS

EXPLANATIONS

OR DETAILS OF

THE ACTION TEXT.

Figure

I

-1

Sample Page

v


HANDSET

RED/GREEN

LED INDICATORS

TOSHIBA

Mode Page Scroll

LCD DISPLAY

LCD CONTROL

BUTTONS/SOFT KEYS

DIALPAD

MESSAGE WAITING

BUTTON AND LED

INDICATOR

MICROPHONE

ON/OFF BUTTON

AND LED INDICATOR

SPEAKER ON/OFF

BUTTON AND LED

INDICATOR

LAST NUMBER REDIAL BUTTON

CONFERENCE/TRANSFER BUTTON

A B C D E F

1 2 3

J K L M N O G H I

4 5 6

P R S T U V W X Y

7 8 9

O P E R

0

Msg

Vol

Mic Redial Vol

Spkr

Cnf/Trn

Hold

FLEXIBLE FEATURE

CONTROL BUTTONS

VOLUME UP/DOWN CONTROL BUTTONS

HOLD BUTTON

Figure

I

-2

20-button Digital Speakerphone with Liquid Crystal Display

vi

Chapter 1

STRATA DK DIGITAL LCD TELEPHONE LIQUID CRYSTAL DISPLAY

LIQUID CRYSTAL DISPLAY

In its idle state, the 32-character Liquid Crystal Display (LCD) feature on your digital telephone gives you an accurate desk clock and calendar combination. When you have an outside call in progress, an elapsed time display gives a constant reminder of the call duration. In addition, a variety of information displays and feature prompting makes your call handling more efficient. Alphanumeric messaging capability is also provided. All display functions occur automatically as call processing proceeds. When the Soft Key mode is on, the three buttons below the display are used for LCD feature prompting. Button functions are determined by the label above them on the LCD.


The uses of the three buttons (with Soft Keys off) shown above are:

Mode

: 1. To enter/exit various mode functions (see “Mode Definitions” later in this chapter).

2. To cancel the beeping tone when using timed reminders.

Page

: 1. Used to send live messages.

2. Used by station 10 to record a user NAME/NUMBER for another station. Station 10 must be an LCD digital telephone to record a NAME/NUMBER display for any other station type.

3. Changes displays (date/time, elapsed time, message, call forward, dialed number).

4. Scrolls through speed dial numbers when using Mode 8.

1-1


Scroll

: 1. Scrolls through message waiting numbers.

2. Scrolls through the speed dial digits (if more than 16 digits) when in Mode 8.

NOTE:

If your telephone has the Soft Key feature turned on (Mode 71), the

Mode, Page, and Scroll functions are not active when the telephone is busy on a CO line or Intercom call. Mode, Page, and Scroll are only used when the telephone is idle.

MODE DEFINITIONS

MODE 0:

Used to exit another mode and return to clock/calendar display.

MODE 1:

Busy Field display.

MODE 2:

Busy station messaging.

MODE 4:

Called station messaging.

MODE 8:

Speed dial number check and memo dialing.

MODE 71: Soft key ON.

MODE 70: Soft key OFF.

MODE 94:

Remote called station messaging.

MODE 95:

Remote calling station messaging.

1-2


Account Codes:

N O .

N N

E N T E R A C C T C O D E

LIQUID CRYSTAL DISPLAY

SUMMARY OF LCD FUNCTIONS

IMPORTANT NOTE!

All Liquid Crystal Display (LCD) examples in this user guide are shown with soft keys turned OFF. If your telephone has soft keys turned ON, the displays may be different, but they will still allow you to follow the steps in this guide. Generally, the information shown on line 2 will display on line 1.

NOTE:

“NN” on the top row of the LCD indicates the station intercom number when a station is idle. Intercom numbers are normally 10 ~ 29. If User

Name is set, it will replace the intercom number display.

When you press a Central Office (CO) line that requires a forced (verified or nonverified) account code; or dial

*

5 0

, or press the

Account

Code

button to enter a voluntary (verified or nonverified) account code.

When you dial a verified voluntary account code that is not valid.

N O .

N N

C O D E N O T V A L I D

N O .

N N

C O D E V E R I F I E D

When you correctly dial a verified voluntary account code that is set in the system account code memory.

When you dial a verified forced account code that is not valid.

N O .

N N

D I A L R E S T R I C T E D

N O .

N N

D I A L T E L N U M B E R

Auto Busy Redial (ABR):

H O L D L I N E X

After you dial a verified forced account code that is valid.

After setting auto busy redial, your display prompts you that it has been set. (“X” indicates the CO line number (1 ~ 4 for DK8, 1 ~ 8 for DK16).

N O .

N N

P 5 8 3 3 7 0 0

When the system dials the call, your display shows the dialed number.

The system inserts a pause (P) before redialing the number.

When the called telephone is ringing, your station’s Central Office (CO)

LED (or Intercom LED) and Spkr LED will flash, and a warning beep will sound 30 seconds after the call is completed.

1-3


1-4

N O .

N N

L I N E X A C B

Your station will display the called number, followed by “LINE X ACB”, 30 seconds later.

Automatic Callback (ACB):

N O .

N N

I N T N N A C B S E T

N O .

N N

N N A C B

N O .

N N

L I N E X A C B

When you set automatic callback at a busy station, its number is displayed.

When you receive an automatic callback, the station number you called is displayed.

When you receive an automatic callback for a Central Office (CO) line, the seized line’s number is displayed.

Automatic Line Selection:

1. Intercom Line

N O .

N N

I N T

2. CO Line

N O .

N N

U S I N G L I N E X

3. Dial Access Code

N O .

N N


Alphanumeric Messages:

B A C K A T 2 P M - C A L L

M E E T I N G F O R 3 P M

Busy Field:

1 0 0 . . . . . 5 . . . . .

2 0 . . . . . . . . 7 . . .

If your station automatically accesses an intercom line when you go offhook, INT is displayed.

If your station automatically accesses a Central Office (CO) line when you go off-hook, the number of the seized CO line is displayed.

When you access a Central Office (CO) line by dialing a CO line group access code, the accessed CO line number is displayed.

Messages of up to 32 characters may be used in alphanumeric messaging. Messages may either be programmed or set as one-time messages. (Messages may also be used with a timed reminder.)

The Busy Field display indicates the last two digits of the station numbers that are busy or set for Do Not Disturb (DND). This sample display indicates that stations 10, 15, and 27 are either in use or in DND mode. If your system follows the default 2-digit station intercom number plan, the

Busy Lamp Field (BLF) display indicates the station number. When turned on, the BLF display has first priority; it will block out all other LCD displays. In the case of station relocation, the BLF will display the number assigned to the station’s logical port.


Call Forward:

C W D T O

N O .

N N

Z Z

When you initiate any type of call forward, the LCD displays “CALL

FORWARD TO”.

After you set call forward, the station number to which your calls will be forwarded is displayed, along with one of the following abbreviations:

“CF-AC”

“CF-BUSY”

(Call Forward-All Calls)

(Call Forward-Busy)

“CF-NA”

“CF-B/NA”

(Call Forward-No Answer)

(Call Forward-Busy/No Answer)

“CF-FIXED TO STNN” (Call Forward-Fixed)

When your call is forwarded to another station, the station you called is shown first. It then changes to the station to which your call was forwarded (ZZ).

When a call is forwarded to your station, the calling station number (YY) is displayed on the left and the station called (ZZ) is displayed on the right.

Y Y C A L L Z Z

N O .

N N

Call Pickup:

N O .

N N

Y Y C A L L Z Z

N O .

N N

Y Y P I C K U P Z Z

Calling Number-Intercom:

N N C A L L I N G

N O .

N N

CO Line Identification:

When you pick up an intercom call, the calling station’s number (YY) is displayed on the left and the station number called (ZZ) is displayed on the right.

Your LCD telephone displays information noting that your call to station

YY was picked up by station ZZ.

When you receive an intercom call, the calling station’s number is displayed. If user name is set on the calling station, the user’s name will display instead of “NN CALLING”.

T O S H E

The Central Office (CO) lines can be programmed to display an identifying name of up to 16 characters. The name will be displayed on outgoing and incoming calls.

W A T S L I N E 3

1-5


CO Line Number:

1. Incoming Call or

Transferred Call

N O .

N N

L I N E 3 R I N G I N G


Incoming Central Office (CO) call—if your station is programmed for incoming ringing on that CO line.

Transferred CO call—CO line is transferred to your station in the ringing state by another station.

Camped-on CO call—CO line was camped-on to your busy station and rings your station when you hang up (X = camped-on line number 1 ~ 8).

N O .

N N

C A M P - O N X

2. When Call Is Answered

N O .

N N

A N S W E R E D L I N E 3

3. Hold


J A N 0 1 S U N 1 2 : 1 9

4. Hold Recall


L I N E X R E C A L L

5. Outgoing

N O .

N N


6. CO Line Queuing

(Callback)

L I N E X A C B

N O .

N N

Date/Time:

N O .

N N

M A Y 2 4 M O N 1 2 : 0 5

The display changes to indicate calling status.

You have put a CO line call on hold at your station by pressing

Cnf/Trn

or

Hold

button.

Held call automatically recalls your station after a programmed period of time.

When you manually select a CO line, it is displayed. This display is replaced by the dialed number as you dial.

When the CO line queuing feature rings back to your station with an available CO line, that line number will be displayed.

1.

Press the

Page

button to display date/time when talking on a

Central Office (CO) line (Soft Keys must be off before the call is started).

2.

The date/time is adjusted on a system-wide basis by the station located in port 00 (usually station 10).

1-6


Dialed Number:

1. CO Line

N O .

N N

5 5 5 1 3 7 4


The digits are displayed as you dial over either a Central Office (CO) line or the intercom using:

■

Manual dialing

■

Automatic dialing

■

Repeat last number dialed

■

Saved number redial

NOTE:

If you are calling on a CO line, the display will automatically change from dialed number to elapsed time after a programmed period of time.

When you call another station, its Intercom number (YY) is displayed.

2. Intercom

N O .

N N

Y Y

Door Phone/Monitor:

N O .

N N

D O O R P H O N E 1 A

When you are called from a door phone, its designating characters are displayed.

N O .

N N

D O O R P H O N E 1 A

Elapsed Time:

N O .

N N

0 0 : 1 3 : 2 3

When you call a door phone, its designating characters are displayed.

NOTE:

The door phone designators are NA, NB, and/or NC (N = 1 or 2, and indicate which of the 6 possible door phones is calling or is being called).

While you are making an outgoing Central Office (CO) line call, the elapsed time of the call is displayed. Elapsed time automatically replaces the dialed number on the display after a programmed period of time.

(Timing begins when a LINE button is pressed.)

NOTES:

1. On a CO line call, the display can be alternated between date/time, elapsed time, and dialed number by pressing the

Page

button

(Soft Keys must be off before the call is started).

2. Elapsed time is displayed for 15 seconds after you hang up, and then changes automatically to date/time.

1-7


Intercom Number Display:

I N T = N N

To find out what your intercom or extension number is if does not appear on your display, press

Intercom 4 0 1

or

CONF 4 0 1

and the intercom number will be displayed.

LCD Name/Number

Display:

1. Idle Station

N A M E / N U M B E R

D A T E D A Y T I M E

A name or title may be set in memory for each station. When an LCD station is idle, the name displays on the top line of the LCD. When a station calls an LCD station, the name of the calling station displays on the bottom line of the called station’s LCD. If your station has Soft Keys turned on, the NAME/NUMBER of the telephone you call will display.

2. Called Station

N O .

N N

N A M E / N U M B E R

Least Cost Routing (LCR):

N O .

N N

D I A L T E L N U M B E R

When you are making a call via Least Cost Routing (LCR), your display will prompt you to dial a number by displaying “DIAL TEL NUMBER”.

As you dial the number, it is shown on your display.

N O .

N N

5 8 3 3 7 0 0


N O .

N N

I N T N N MW S E T

When you set message waiting at another station, the number of that station is displayed.

S E N T N N

J A N 0 1 S U N 1 2 : 1 9

N O .

N N

C A L L WW Y Y Z Z

When you hang up after setting message waiting at another station, a reminder is shown on the top row of your display. If you want to remove the SENT NN display, press the

Page

key twice.

Your display will show the numbers of up to three stations that have left messages for you (WW YY ZZ). Four numbers may be stored in message memory (see Recalling Station).

1-8


Message Waiting/Voice

Mail:

N O .

N N

C A L L WW Y Y V

+

Off-hook Call Announce:

N O .

N N

WW

N O .

N N

Y Y B U S Y O V R

Overrides:

1. Busy Override

N O .

N N


N O .

N N


2. Executive Override

N O .

N N

Y Y E X E C O V R D

When a message waiting voice mail is displayed, a “V” will follow the station number. A “+” indicates that there is a station message in memory. Press the

Scroll

button to rotate through more numbers.

When you off-hook call announce to a busy station, your LCD displays the number of that station.

When another station off-hook call announces to your station, your LCD displays the number of that station (YY).

When you activate the override feature after calling a busy station, the station number (YY) and the feature are displayed.

Your LCD telephone displays the number of a station (YY) initiating override when you are on the telephone. The number will remain displayed until override is disconnected.

When you initiate executive override, your LCD telephone displays the number of the station (YY) that is overridden. The station that receives the override displays your station number. The number will remain displayed until the call is ended.

3. Do Not Disturb (DND)

Override

N O .

N N

I N T Y Y D N D

N O .

N N

Y Y D N D O V R

The station you have called is in the Do Not Disturb (DND) mode.

When you initiate Do Not Disturb override, the station number (YY) you have overridden is displayed.

Y Y D N D O V R

N O .

N N

When another station overrides Do Not Disturb at your station, its number (YY) is displayed. (The display remains until the end of override.)

1-9


4. Privacy Override

N O .

N N

Y Y P R V O V R D

Recalling Station:

H O L D L I N E 2

L N 2 R E C A L L N N

Speed Dial Memo:

*

1 1 T O S H I B A

7 1 4 5 8 3 3 7 0 0


When a station presses a busy line button to enter an existing conversation, the station number (YY) that initiates the override displays the Central Office (CO) line identification on the LCD. The overridden station’s LCD displays the initiating station’s number. (The display remains until the end of the call.)

When a transferred call goes unanswered, it will recall to the station that transferred it. The display shows the Central Office (CO) line number and the station number to which it was originally transferred.

When using Speed Dial Memo (Mode 8), the name and number are displayed.

TOSHIBA is the memo (up to 12 characters).

714 583 3700 is the number (up to 16 digits).

Toll Restriction Override

Codes:

N O .

N N

O V E R R I D E C O D E

Two-CO Line Calls:

1. Tandem

T R K - T R K X

1

X

2

J A N 1 0 T H U 1 1 : 5 7

2. Conference

N O .

N N

C O N F L I N E X

1

X

2

After you access a Central Office (CO) line and press

Cnf/Trn 4 7

to dial a complete toll restriction override or traveling class code, your LCD display will prompt you to dial a code.

After you establish a two-Central Office (CO) line conference call and then release. X

1 and X

2 identify the connected CO lines.

When you are talking with two external parties on two CO lines. X

1

X

2 identify the connected CO lines.

and

1-10

Chapter 2

STRATA DK DIGITAL LCD TELEPHONE FEATURE OPERATION

DATE/TIME/DAY ADJUSTMENT

This operation is possible from port 00 only (usually station 10), and allows you to set the date, time, and day.

To Set the Date:

1. Place handset on-hook.

2. Dial

Intercom 6 5 1

.

3. Dial the date Dial year/month/day in the format YYMMDD. Enter a leading 0 for any single-digit month or day.

You will hear a confirmation tone. 4. Press the

Redial

button.

5. Press the

Spkr

button.

To Set the Time:


2. Dial

Intercom 6 5 2

.

3. Dial the time Dial hour/minute/second in the 24-hour clock format HHMMSS. Enter a leading 0 for any single digit entered.


Redial

button.

5. Press the

Spkr

button.

To Set the Day:


2. Dial

Intercom 6 5 3

.

3. Dial the day.

1

= Sunday

2

= Monday

3

= Tuesday

4

= Wednesday

5

= Thursday

6

= Friday

7

= Saturday

2-1



Redial

button.

5. Press the

Spkr

button.

FEATURE OPERATION

CALL FORWARD DISPLAY

TO SET CALL FORWARD

When any type of call forward is initiated, the “CALL FORWARD TO” prompt displays on the lower row of the LCD.

When your station has call forward set, the LCD displays as shown

(NN = the forward-to number).

1. Call Forward–All Calls

C F - A C T O : S T N N

J A N 2 6 T U E 0 1 : 4 3

Press

Intercom 6 0 1

+ N N +

Spkr

(or

Call Frwd All Calls

+ N N +

Call Frwd All Calls

).

2. Call Forward–Busy

C F - B U S Y T O : S T N N

J A N 2 6 T U E 0 1 : 4 3

3. Call Forward–No Answer

C F - N A T 0 : S T N N

J A N 2 6 T U E 0 1 : 4 3

Press

(or

Call Frwd Busy

Press

(or

Intercom 6 0 2

+ N N +

Intercom 6 0 3

+ N N +

Call Frwd Busy

+ N N +

Call Frwd No Answer

Spkr

Spkr

+ N N +

).

Call Frwd No Answer

).

4. Call Forward–Busy/No

Answer

C F - B / N A T O : S T N N

J A N 2 6 T U E 0 1 : 4 3

5. Call Forward–Fixed

C F - F I X E D T O : S T N N

J A N 2 6 T U E 0 1 : 4 3

Press

(or

Intercom 6 0 4

Press the

+ N N +

Call Frwd Busy NAns

Call Frwd to:

button.

Spkr

+ N N +

Call Frwd Busy NAns

).

2-2


NOTES:

1.

To cancel call forward, press

Intercom 6 0 1 Spkr

(or press the call forward button used to set call forward).

2.

If call forward is set:

■

Central Office (CO) lines that ring at your station only will forward (CO lines that ring into more than one station will not forward).

■

CO line calls transferred to your station will forward.

■

Intercom calls will forward.

■

Call forward redirects the station hunt feature.

STATION-TO-STATION MESSAGE WAITING

To Use Station-to-Station


1. Lift the handset.

2. Dial the desired station number.

3. The called station user presses the

Intercom

and

Msg

buttons to return the call.

4. To clear the Msg LED from the called station, press the

Msg

button.

5. To clear the Msg LED from the calling station, press the

Intercom

button, dial the station number and press the

Msg

button twice (or

7 7

).

If there is no answer (busy or DND), press the

Msg

button (or dial

7

).

This causes the Msg LED on the called station to flash. The called station’s LCD displays the calling station’s number.

When the returned call is answered, the flashing Msg LED will turn off.

NOTE:

Up to four message waiting displays may be stored on the LCD. The station number in the left-most position will be called when the

Msg

button is pressed. To rotate the station numbers, press the

Scroll

button. The fourth message is reserved for the Message Center.

2-3


VOICE MAIL (VM)

Whenever your station is call forwarded to voice mail, certain digits will automatically be sent to the voice mail unit to direct the call to your mailbox. These codes must only be stored one time; they remain in memory until changed. They do not have to be stored each time you Call

Forward your telephone.

Assigning a mailbox to store messages:

1. Press the

Intercom

button.

Setting your mailbox number (where calls will go when you forward to the

Toshiba VP voice mail system).

2. Dial

6 5 6

.

6 5 6 I D C O D E S E T

3. Dial the digits (up to 16) and pauses to be sent.

The LCD displays “6 5 6 ID CODE SET”.

The LCD displays the digits and pauses. These digits include special voice mail codes and your mail box number. For example, for Toshiba VP

Systems dial 91NN, where NN is your mail box number.

4. Press the

Redial

button to store data.

D A T A P R O G R A M E D

Assigning a mailbox for message retrieval:

1. Press the

Intercom

button.

You will hear a confirmation tone—the LCD displays “DATA

PROGRAMED”.

2. Dial

6 5 7

.

3. Dial the required digits and pauses to be sent.

4. Press the

Redial

button to store data.

When you want to retrieve your messages from voice mail, certain digits will automatically be sent to the voice mail unit to play back your messages.

The LCD displays “6 5 7 ID CODE SET”.

The LCD displays the data as it is entered. These digits include special voice mail codes and your mail box number. For example, for Toshiba VP

Systems dial 92NN##, where NN is your mail box number.

You will hear a confirmation tone—the LCD displays “DATA

PROGRAMED”.

2-4


To Retrieve Messages:

Press the

Intercom

and

Msg

buttons.

The Msg LED must be flashing to allow message retrieval.

To Clear All VM ID Digits:

1. Press the

Intercom

button.

2. Dial

6 5 6

or

6 5 7

.

3. Press the

Redial

button.

BUSY FIELD DISPLAY

To Display Busy Field Status:

1. Press the

Mode

button.

M O D E N O . ?

The LCD displays “MODE NO.?” Your telephone must be idle to use the

Mode

button when Soft Keys are turned ON.

NOTE:

The Busy Field mode will stop all other displays from appearing on your telephone LCD.

2. Dial

1

. Refer to the figure in

Summary of LCD Functions.

MODE EXIT

To Exit Any Mode:

1. Press the

Mode

button.

2. Dial

0

.

The LCD displays “MODE NO.?” Your telephone must be idle to use the

Mode

button when Soft Keys are turned ON.

The LCD displays date/day/time.

DISA SECURITY CODE: ADD/DELETE/CHANGE

Direct Inward System Access (DISA) security codes can be added, deleted, and changed from designated station(s) only. For security purposes, the 3-digit access code is not given in this guide. It is available from your telephone system administrator.

2-5


To Change/Delete the DISA

Security Code:

1. Press the

Intercom

button and dial the 3-digit access code.

N O .

N N

❑❑❑ I D

C O D E S E T

2. Dial the new DISA security code.

3. Press the

Redial

button.

N O .

N N

D A T A P R O G R A MM E D

4. To cancel the DISA code, complete Steps 1 and 3, skipping Step 2.

You will hear a confirmation tone.

The DISA security code can be 1 ~ 15 digits. The LCD displays the new code as it is dialed.


If the DISA code is canceled, outgoing access of CO lines on DISA calls will not require a security code.

TOLL RESTRICTION OVERRIDE/TRAVELING

CLASS CODE CHANGE

To Add, Delete, or Change

Override/Traveling Class Codes:

To add, delete, or change override for Traveling Class Code, these steps must be performed from a station that was selected in system programming.

1. Press

Intercom

and dial the three-digit toll restriction override change access code.

N O .

N N

E N T E R O V R .

C O D E


You should hear a dial tone. For security reasons, the change access code is not provided in this guide. It is available from your telephone system administrator.

2-6


2. Dial the four-digit override code.

N O .

N N

E N T E R O V R C O D E ❑❑ ❑❑

3. Press the

Redial

button to store the code.

N O .

N N


4. Repeat steps 1 ~ 4 to enter up to four traveling class codes or two toll restriction override codes.

5 To delete a code, complete steps 1 and 3, skipping step 2.

To Add, Delete, or Change

Verified Account Codes:

FEATURE OPERATION

VERIFIED ACCOUNT CODE CHANGE

To add, delete, or change a verified account code, these steps must be performed from a station that was selected in system programming.

1. Press

Intercom

and dial the verified account code change access code.

N O .

N N

V E R I F Y A C C S E T

2. Dial the three-digit verified account code number

(000 ~ 099 for DK8,

000 ~ 299 for DK16).

N O .

N N

For security reasons, the change access code is not provided in this guide. It is available from your telephone system maintenance provider.

2-7


3. Dial the verified account code

(4 ~ 15 digits).

N O .

N N

❑ ❑ ❑

❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑

❑ ❑ ❑

4. Press the

Redial

button to store code.

N O .

N N


The account code digit length is set in system programming.

The new verified account code displays as the digits are dialed.


5. Repeat steps 1 ~ 4 to enter more verified account codes.

6. To delete a code, complete steps 1, 2, and 4, skipping step 3.

2-8

Chapter 3

STRATA DK DIGITAL LCD TELEPHONE SOFT KEY OPERATION

GENERAL DESCRIPTION

The Soft Key feature provides a quick and easy way to access frequently-used features. If the Soft Key feature is activated at your station, abbreviated feature prompts will appear on the LCD above the

Mode

,

Page

, and

Scroll

keys while you are on a call (or you are ringing another station or outside telephone number). You can access the feature represented by the feature prompt just by pressing the

Mode

,

Page

, or

Scroll

key beneath the prompt.

If the Soft Key feature is activated at your station, you can still access features with feature buttons (fixed or flexible) or with access codes.

When your telephone is idle, Soft Keys do not display and the

Mode

,

Page

, and

Scroll

keys function as normal. If your telephone is in use,

Soft Key functions replace the

Mode

,

Page

, and

Scroll

functions.

HOW TO USE SOFT KEYS

This section provides an example of how to use Soft Keys to make a

Conference call by adding a station to an outside call. Other features that can be accessed with Soft Keys include Transfer, Paging, and more.

USING SOFT KEYS TO MAKE A CONFERENCE CALL

1.

While on an outside call with CO line (line 3 for this example) your

LCD will display the following prompts:

T A L K O N L I N E 3

T R N S C O N F P G E


NOTE:

Once the Soft Key prompts appear (in this case, the Soft Keys are

TRNS, CONF, and PGE for Transfer, Conference, and Page), the buttons below them now stand for Transfer, Conference, and Page instead of

Mode

,

Page

, and

Scroll

. In the following steps of this

3-1


example, only the Soft Key displays will be shown since

Mode

,

Page

, and

Scroll

no longer apply while Soft Keys are active.

■

If you initiated the call, the “TRNS” prompt will appear 30 seconds after the first digit of the telephone number is dialed—the “ABR” prompt for Automatic Busy Redial (ABR) will appear during this first

30 seconds (if it does not appear, then ABR was not assigned to your station in system programming). If the call is an incoming call, the “TRNS” prompt will appear immediately when you answer the call.

2.

Press the CONF Soft Key to initiate the Conference.

T A L K O N L I N E 3

T R N S C O N F P G E

■

The outside call will be placed on hold and the LCD will appear as follows in step 3 after you press the CONF Soft Key in Step 2.

3.

To conference with a station, press the STA. Soft Key.

L I N E O R S T A T I O N ?

L I N E S T A . R T R N

■

Whenever the RTRN Soft Key appears, you can terminate the operation and return to the outside call by pressing the RTRN Soft

Key.

4.

Dial a station number when the following LCD appears:

D I A L S T A T I O N N O .

R T R N

3-2


5.

After you dial the station number (12 in this example), you will see one of the displays below for about three seconds. The display will then change to the display in Step 6.

C A L L I N G

S T 1 2

Called station (12) has “user name” turned off.

or

C A L L I N G

T O M B R O W N 1 2

Called station (12) has “user name” turned on.

6.

After three seconds the user’s name (or number) is replaced with the following display and you can voice announce to station 12.

A N N O U N C E T O S T 1 2

T R N S R I N G R T R N

(voice first signaling)

■

You could stop the called station voice announce and make station

12 ring by pressing the RING Soft Key.

■

Instead of proceeding with the Conference, you could transfer the call by pressing the TRNS Soft Key.

■

You could terminate the operation and return to the outside call by pressing the RTRN Soft Key.

7.

The LCD will appear as follows after the called station answers. Your station is connected to Station 12 and the outside call remains on hold. Press the JOIN Soft Key to join all parties in a Conference.

T A L K W I T H S T 1 2

T R N S J O I N R T R N

■

Instead of proceeding with the Conference, you could transfer the call by pressing the TRNS Soft Key.

■

You could terminate the operation and return to the outside call by pressing the RTRN Soft Key.

3-3


8.

The LCD will appear as follows after you press the JOIN Soft Key in

Step 7 and all parties will be conferenced.

L N 3 + S T 1 2

E X I T C O N F

■

“LN 3 + ST12” indicates that you are in a Conference with CO line 3 and Station 12.

■

You can exit the Conference and the other parties will remain connected if you press the EXIT Soft Key.

■

You can add another station or CO line by pressing the CONF Soft

Key.

NOTE:

If the Soft Key feature is activated at your station, incoming call information will not display on your LCD while your station is busy. To display this information, you must either disconnect the existing call or place it on hold.

SOFT KEY PROMPT DEFINITIONS

The following list provides definitions of all of the Soft Key prompts that could appear on your LCD.

TRNS—Press this Soft Key to initiate or complete a Transfer while on an outside call. TRNS can cause an immediate or announced transfer, depending on how the feature is set in system programming.

CONF—Press this Soft Key to initiate or complete a Conference.

PGE—Press this Soft Key to park an outside call and to gain access to a menu of Page options.

RING—Press this Soft Key to make a called station ring when making a voice announce call to the station.

TALK—Press this Soft Key to make a voice announcement to a called station that is ringing.

3-4


MESG—Press this Soft Key to set a message waiting indication at a busy or unanswered station.

OVRD—Press this Soft Key to gain access to override options or to override a station that is busy or in the Do Not Disturb mode.

BUSY—(Busy Override) Press this Soft Key to send a call-waiting tone to a busy station. If the called busy station is equipped with Off-hook Call

Announce (OCA), that station will receive OCA warning tone and your announcement.

EXEC—(Executive Override) Press this Soft Key to break into the conversation of a busy called station.

ACB—Press this Soft Key to activate Automatic Callback after reaching a busy or DND station, CO line, or CO Line group.

ABR—Press this Soft Key to activate Automatic Busy Redial after dialing a busy outside telephone number.

RLS—Press this Soft Key to disconnect a call and to return to the idle state.

RTRN—Press this Soft Key to terminate a feature operation and to return to a previously displayed state.

LINE—Press this Soft Key to add a CO line to an existing call while in the Conference mode. The LCD will prompt you to access a CO line after you press this key.

STA.—Press this Soft Key to add a station to an existing call while in the

Conference mode. The LCD will prompt you to dial a station number after you press this key.

JOIN—Press this Soft Key while on a conference call to join all parties to a Conference.

EXIT—Press this Soft Key to exit from a Conference and to leave the remaining parties connected.

3-5


SOFT KEY ACTIVATION

To activate Soft Keys at your station:

1. Make sure your telephone is idle. Do not lift the handset.

2. Press the

Mode

key below the LCD.

3. Dial

7 1

.

Your telephone must be idle before you follow the steps on the left to activate or deactivate the Soft Key feature at your station.

Soft keys are now activated and the appropriate feature prompts will display when your phone is in use. The Soft Key feature will remain on until you turn it off. In other words, you can perform numerous telephone functions and the Soft Keys will not be cancelled unless you deactivate them.

SOFT KEY DEACTIVATION

To deactivate Soft Keys at your station:

1. Make sure your telephone is idle. Do not lift the handset.

2. Press the

Mode

key below the LCD.

3. Dial

7 0

.

Your telephone must be idle before you follow the steps on the left to activate or deactivate the Soft Key feature at your station.

Once you deactivate the Soft Keys, the feature prompts will no longer appear on the telephone display.

3-6

Chapter 4

STRATA DK DIGITAL LCD TELEPHONE MESSAGES AND MEMOS

LCD ALPHANUMERIC MESSAGES, NAMES,

MEMOS

The LCD on your telephone can be used to send or receive messages to or from other LCD telephone users. The LCD can also display the names/numbers of the person calling your telephone or the name of the person you are calling. Names and memos can also be set to display with speed dial numbers and timed reminders.

STORING A MESSAGE IN MEMORY

To Store a Message in Memory:

1. Press the

LCD Msg Select

(or

Intercom 6 8

) button.

M S G N O . ?

2. Dial the 2-digit message number to be stored.

The LCD Msg Select LED flashes.

3. Use the Recording a

Message procedure to enter the message characters.

4. Press the

LCD Msg Select

(or

Spkr

) button.

5. Press the

LCD Msg Select

(or

Intercom 6 8 Spkr

) button.

Personal message (10 ~ 19); system message (60 ~ 99). System messages can be set from only one station, usually station 10. The current message, if any, will be displayed.

Refer to the Record a Message procedure following this procedure.

The LCD Msg Select LED lights steadily, and the LCD displays the message. The message will now be stored in system memory.

The LCD Msg Select LED goes out, and the message will no longer appear on the LCD, but it will remain in memory. It can be recalled by steps 1 and 2 of this procedure.

RECORDING A MESSAGE

RECORDING A MESSAGE, NAME, OR MEMO

Use this procedure to enter the characters of user name, speed dial memo, timed reminder memo, or a personal message (10 ~ 19) or system message (60 ~ 99), to add to a preprogrammed message, or to edit and set a new message. After calling up a message on your display

(see Storing a Message in Memory, Steps 1 and 2 above), perform one of the following procedures:

4-1


To Record a Message:

1. Press the

#

button to access alpha characters. Refer to

Figure 4-1 for an explanation of the dialpad buttons.

2. Press

*

or

1

to move the cursor (–) to the desired position (the left edge of the display for a new message, or two spaces to the right of the preprogrammed message to add information).

1

button moves cursor to the right

(also used to access special characters and to enter "blanks" in the alpha mode)

1 2

ABC

3

DEF

Each button has three letters that are used in messaging; the

0

button is used to shift between the letters

4

GHI

5

JKL

6

MNO

*

button moves the cursor to the left

7

PRS

8

TUV

9

WXY

*

0

OPER

#

#

button alternates between alpha and numeric characters

0

button is used to shift between the three letters on each alpha button (also used to access special characters)

Figure 4–1

Dialpad Information

3. Press the button that has the letter you want to enter. Use the

0

button to shift from letter to letter on the button.

4. If you want to enter a number, press the

#

button to change to numeric characters.

Numbers are also entered on the dialpad. Press the

#

button again to return to alpha characters.

Example: If you press

3

, a “D” will be displayed. By pressing

0

, the “D” is changed to “E”. By pressing

0

again, the “E” is changed to “F”. Press

0

again and the “F” changes to “D”.

To enter a space, press

1

when in the alpha mode.

5. The following special characters are set by pressing

1

and then pressing

0

to step through the available characters:

Q, Z, :, -, +, /.

4-2


PREPROGRAMMING SYSTEM MESSAGES

System messages can only be programmed or permanently changed at station number _____(usually 10). Five preprogrammed messages are automatically stored in memory when the Alphanumeric Messaging with

LCD feature is initialized.

60) OUT TO LUNCH

61) IN A MEETING

62) CALL __________________________

63) BACK AT ________________________

64) RETURN ON ______________________

You can use these messages and add 35 more messages designed specifically for your system, or you can overwrite the initialized messages and program up to 10 of your own. Any messages programmed will remain in memory until canceled or until the system is reinitialized. After reinitialization, only the original five messages will be in memory. System messages are written and stored in memory as explained in Storing a

Message.

ADDING TO PREPROGRAMMED MESSAGES

When you select a message, it appears on your station display. A cursor

(–) also appears immediately to the right of the last letter in the message.

You can now input additional information (up to a total of 32 digits for each message). Some system messages may expect you to add more information. For example:

1. CALL _______________________

■

Add a station or outside telephone number.

2. BACK AT __________________________

■

Add the time you will return.

3. RETURN AT _____________________________

■

Add the date you will return.

NOTE:

Refer to Recording a Message for adding to a preprogrammed message.

4-3


MESSAGING

CALLING STATION MESSAGING

You can set a message that will appear on the LCD of telephones that call your telephone by following the instructions on the left.

To Create an LCD Message for

Phones that Call Yours:

1. Press the

LCD Msg Select

button (or

Intercom 6 8

).

M S G N O . ?

2. Dial the number of the message you want.

The LCD Msg Select LED flashes, and the LCD displays “MSG NO.?”

3. Press the

LCD Msg Select

(or

Spkr

) button.

Personal message (10 ~ 19) and system message (60 ~ 99). The selected message is displayed. (To add to this message, use the procedure for "Recording A Message," found earlier in this chapter.)

The LCD Msg Select LED lights steadily, and the selected message will be set. The message will be sent to LCD telephones that call your telephone.

CANCELLING A CALLING STATION MESSAGE

To Cancel a Message that Has

Been Set at Your Station:

Press the

LCD Msg Select

button.

To Cancel a Message if You Do

Not Have a

LCD Msg Select

Button:

1. Press the

Intercom

button.

2. Dial

6 8

.

3. Press the

Spkr

button.

The LCD Msg Select LED goes out.

The Intercom LED lights.

The Intercom LED goes out. A personal message (10 ~ 19) will remain stored in memory. Preprogrammed messages (60 ~ 99) are never erased; only user-added messages are erased.

4-4


SETTING/CHANGING CALLING STATION MESSAGES

You can set a completely new, personalized message by overwriting any of the existing preprogrammed messages. To do this, simply call up one of the messages as explained previously. When the cursor appears to the right of the message, shift it to the left margin and write your new message over the preprogrammed one. The new message will remain on your station until canceled. It will then be erased and the original preprogrammed message will be restored.

NOTES:

1.

Refer to Recording a Message for leaving a new message at your station.

2.

Messages 10 ~ 19 will remain in memory until changed. The preprogrammed messages (60 ~ 99) are never erased; only the user-added messages are erased.

STORING LCD NAME/NUMBER DISPLAY

This feature allows you to use your telephone to store a title (such as your name, telephone number, location, etc.) in system memory. This title

(e.g., LOBBY) will display on your station’s LCD while it is idle, and it will appear at other stations’ LCDs when they are called from your station.

Your NAME will display on other telephone LCDs when they are used to call your telephone (Soft Keys must be turned on). Name display information for non-LCD telephones or voice mail/auto attendant devices may be stored from only one station, usually station 10. When

NAME/NUMBER is recorded for non-LCD telephones or other devices, their NAME/NUMBER is displayed on LCD telephones when called.

To Enter Name/Number

Information:

1. Press the

Intercom

button and dial

6 2 1

.

U S E R N A M E ?

“USER NAME?” will appear on the upper line of the LCD.

Current information will appear on the lower line of the LCD.

2. Enter the new information via the dialpad (refer to

Recording a Message for method).

Up to 16 characters can be recorded. It is recommended that you enter the station number along with the user’s name (such as shown in Step

3).

4-5


3. Press the

Spkr

button.

T O S H I B A E X T . 1 0


The new information is stored and will appear on the top line of the display. For example, if you entered “TOSHIBA EXT. 10,” that will appear above the date/day/time on the display.

To Clear Name/Number Display:

Press the

Intercom

button, dial

6 2 0

and press the

Spkr

button.

You will hear a confirmation tone, then a busy tone.

During clear:

N O .

N N

U S E R N A M E R E S E T

After clear:

N O .

N N


NOTES:

1. Your title will appear on the LCD during direct intercom, forwarded, and hunted calls. On override or OCA calls, the LCD will not display the title.

2. After a name is cleared, it may be redisplayed at any time by dialing

Intercom 6 2 1

.

3. A name is displaced by message and call forward settings if they are set.

4. To erase NAME/NUMBER information from memory, repeat Steps

1 ~ 3 above and enter blanks in Step 2. Blanks are entered by pressing

1

in the alpha mode.

To Enter Name/Number

Information for Other

Stations/Devices:

1. Turn off Soft Keys by pressing

Mode 7 0

, when telephone is idle.

2. Press the

Intercom

button and dial

6 2 1

.

U S E R N A M E ?

Entering Name/Number information for other stations or devices is only allowed from one station, usually station 10.

“USER NAME?” will appear on the upper line of the LCD.

Current information will appear on the lower line of the LCD.

3. Press the

Page

button.

D E S T E K T N O . ?

The LCD displays “DEST. EKT NO.?” In this case, EKT stands for the intercom number of the digital, electronic or standard telephone.

4-6


4. Dial the intercom number

(N N) of the station for which the NAME/NUMBER information is to be recorded.

D E S T E K T N O . N N

5. Press the

Page

button.

U S E R N A M E ?

_

6. Enter the new information via the dialpad (refer to


7. Press the

Spkr

button.

8. Repeat steps 2 ~ 7 to enter more names/numbers.

9. To turn Soft Keys on, press

Mode 7 1

when your telephone is idle.

“USER NAME?” will appear on the upper line of the LCD, and current information for station NN will appear on the lower line of the LCD.

Up to 16 characters can be recorded. It is recommended that you enter the station number along with the user’s name.

The new information is stored and appears on the top line of station NN’s

LCD. Station 10’s LCD returns to the normal idle display.

NOTES:

1.

To erase the NAME/NUMBER information of another station, repeat Steps 1 ~ 6 above and enter blanks in Step 5. Blanks are entered by pressing 1 in the alpha mode.

2.

Station NN may set and clear the NAME/NUMBER feature anytime:

■

Set:

Intercom 6 2 1

.

■

Clear:

Intercom 6 2 0

. “Clear” eliminates the display when calling, but does not erase it from memory.

SPEED DIAL MEMO

This feature allows an LCD user to program a 12-character name for each of his/her 40 personal speed dial numbers. The memo pad of names may be stepped through to select the appropriate party. Memos may also be added to the 40 system speed dial codes via station number

______ (usually 10).

4-7


To Program Speed Dial Names and Numbers:

1. Press the

Redial

button, then the

Speed Dial

button.

2. Dial the desired speed dial code.

# * N N S P E E D D I A L

Press

SDS

or button.

*

if your telephone is not equipped with a

Speed Dial

NN = Speed Dial Code. (10~49 station) or (60~99 system station 10 only)

NOTE:

A station must be enabled via system programming for LCD message memory.

3. Press the

Mode

button.

* 1 0 N A M E

S P E E D D I A L

If a name was previously stored on this code, it will display on the top line of the LCD.

4. Enter the name or memo (12 character maximum - refer to


5. Press the

Mode

button.

6. Enter the desired telephone number (20 digits maximum).

7. Press the

Redial

button to record data in memory.

8. Repeat steps 2–7 to enter more memos.

To Dial a Speed Dial Number:

1. Press the

Mode

button when telephone is idle.

2. Dial

8 NN

(

NN

=

1 0

~

4 9

or

6 0

~

6 9

).

The name will appear on the top line of the LCD as you enter it.

The number will appear on the bottom line of the LCD as you enter it.

The LCD displays “MODE NO.?”

The speed dial number appears with name or memo. Personal speed dial code numbers are 10 ~ 49, and system numbers, stored from station

10 only, are 60 ~ 99.

4-8


3. Press the

Page

button to scan the directory for the appropriate number/memo.

4. Press any available

CO

button.

5. The number is dialed.

MESSAGES AND MEMOS

To Check a Speed Dial Number:

1. Press

Mode 8

when telephone is idle.

2. Dial a 2-digit speed dial number.

3. Press the

Page

button to scan the directory for the appropriate number/memo.

Personal speed dial number (10 ~ 49) or system number (60 ~ 99).

If the number is longer than 16 digits, a “+” will appear in the far right corner of the display. Press the

Scroll

button to display the remaining digits.

TIMED REMINDERS WITH MEMO

This feature allows five separate messages (memos) to be set at each

LCD station. These messages will be displayed at the times (hour and minute) set by the station user. They can either be displayed just once or repeated on a daily basis.

To Set a Timed Reminder with

Memo:

1. Press the

Intercom

button.

2. Dial a 3-digit reminder number (

6 0 5

~

6 0 9

).

3. Enter the desired time for the message to be displayed.

4. Dial

0

if the message is to be repeated every day, or

1

if it is a one-time message only.

The 3-digit reminder number may be 605 ~ 609.

The message time must be in 24-hour clock format (i.e., HHMM).

4-9


5. If desired, enter a message number.

6. Press the

Redial

button to record the data in memory.


Personal message (10 ~ 19) and system (60 ~ 99). The message does not display when setting a timed reminder—it displays when the reminder activates. Messages are set using the Record a Message method.

The LCD displays “DATA PROGRAMED”. You will hear a confirmation tone. The message will be displayed at the specified time, and a beeping tone will be heard for 30 seconds (or until it is canceled by pressing the

Mode

button and then dialing 0 or lifting your handset).

MESSAGE SENDING

The Alphanumeric Messaging feature on your LCD digital telephone enables you to set short text (up to 32 characters) at your station to ensure that you do not miss important calls. Any station may record a message; however, only stations with the LCD are able to display messages. Stations that do not use Soft Keys (Soft Keys Off: Mode 7 0) may send messages “live” to other LCD station users. To record messages, see the Recording a Message section in this guide.

Your system has up to 40 preprogrammed messages that may be sent to other LCD digital or electronic telephones. You can temporarily add to or change any of these messages, in order to leave a personalized message at your station.

All stations may record and save up to 10 personal messages to be used for all types of station messaging. This is a station option that is enabled in system programming.

CALLED STATION MESSAGING

Your station number and a message indication may be sent to another

LCD station. When that station responds, it will receive the message.

IMPORTANT NOTE!

Soft Keys must be off (MODE 70) at the sending station for this feature to operate.

To Set a Called Station

Message:

1. Dial the station number

(station rings but does not answer or is busy).

4-10


2. Press the

Mode

button.

3. Dial

4

.

4. Enter the desired message number.

5. Press the

Msg

button.

6. Press the

Spkr

button to release.


The LCD displays “MODE?”

The LCD displays “MW TO STNN MSG NO?”

Personal message (10 ~ 19), system message (60 ~ 99). The LCD displays the message.

“CALL NNM” is displayed at the called station and the Msg LED flashes;

“SENT NNM” is displayed at your station. NN = Station Number, M indicates that a message has been sent.

To Receive a Called Station

Message:

Press the

Intercom

and

Msg

buttons.

Press these buttons when your telephone Msg LED is flashing; the message will display on your station.

To Set a “Called Station”

Message for Other Stations:

1. Press the

Mode

button when your telephone is idle.

2. Dial

9 4

.

3. Dial the “destination” station’s number.

4. Press the

Page

button.

5. Dial the “originating” station’s number.

6. Press the

Page

button.

7. Enter the desired message’s number.

8. Press the

Page

button.

GROUP CALLED STATION MESSAGING

This feature allows a station to set a Called Station Message for a group of stations.


The LCD displays “MODE 94 DEST EKT NO.?”

The LCD displays “MODE 94 DEST EKT NO.NN”. Enter 30 for the All

Call station group, or 31 ~ 34 for page groups.

The LCD displays “MODE 94 ORG EKT NO.?”

Your number or another station number. The LCD displays “MODE 94

ORG EKT NO.NN”.

The LCD displays “MSG NO.?”

The LCD displays the message.


4-11


9. Press the

Mode

button.

10. Dial

0

.


The LCD displays date/day/time. The LCD then displays “SENT NNM” at originating station, and the originating station number and a message indication are displayed on the destination station LCD.

To Receive a Called Station

Message:

1. Press the

Intercom

and

Msg

button.

The message will display on the destination station LCD.

REMOTE CALLING STATION MESSAGING

To Set a Calling Station

Message for Another Station:

1. Press the

Mode button when your telephone is idle.

2. Dial

9 5

.

3. Dial the “destination” station number.

4. Press the

Page

button.


6. Press the

Page

button.

7. Press the

8. Dial

0

.

Mode

button.


The LCD displays “MODE 95 DEST EKT NO.?”

The LCD displays “MODE 95 DEST EKT NO.NN”.


The LCD displays the message.


NOTE:

Remote calling station messaging allows you to set a calling station message for only one station at a time.


Your LCD shows the time and date. The message is displayed at the

“destination” station. Any station calling the “destination” station receives the message.

BUSY STATION MESSAGING

When reaching a busy or DND LCD station, a message can be sent to that station (an audible tone will be heard). The busy or DND station may also return a message to the calling station’s LCD. The two stations may continue this procedure to carry on a “silent” conversation.

4-12


IMPORTANT NOTE!

Soft Keys must be off (MODE 70) at the sending and receiving stations for this feature to operate.

To Send a Message to a Busy or

DND Station:

1. Call the desired station.

2. Press the

Mode

button.

3. Dial

2

.


5. Press the

Page

button.

Listen for a busy tone.


The LCD displays “OVER TO STNN MSG NO?”

Personal message (10 ~ 19) and system message (60 ~ 99). The LCD displays the message.

The LCD displays “MSG SEND”. The destination station beeps four times and the message is displayed for 30 seconds, or until the originating station hangs up.

To Return a Message (within 30

Seconds) from the Busy Station

After Receiving a “Busy

Station” Message:

1. Press the

Mode

button.

2. Dial

2

.


4. Press the

Page

button.

The LCD displays “MODE NO?”

The LCD displays “OVER TO STNN MSG NO?”

Personal message (10 ~ 19) and system message (60 ~ 99). The LCD displays the message.

The LCD displays “MSG SEND”.

4-13

Index

STRATA DK DIGITAL LCD TELEPHONE INDEX

A

Account Code

Calls 1-3

Changes 2-7

Alphanumeric Messages 1-4, 4-1

Auto Busy Redial Display 1-3

Automatic Callback Display 1-4

Automatic Line Selection Display

1-4

B

Busy Field Display 1-4, 2-5

Busy Override Display. See

Override Displays

Busy Station Messaging 4-12

C

Call Forward

Display 1-5

Setting 2-2

Call Number-Intercom Display 1-5

Call Pickup Display 1-5

Called/Calling Station Messaging.

See Messages and Memos

Conference Calls 3-1

CO Line Identification Display 1-5

CO Line Number Display 1-6

D

Date/Time/Day

Adjustment 2-1

Display 1-6

Dialed Number Display 1-7

Dialpad Information 4-2

Direct Inward System Access

(DISA) Security Code 2-5

Do Not Disturb Override Display.

See Override Displays

Door Phone/Monitor Display 1-7

E

Elapsed Time Display 1-7

Executive Override Display.

See

Override Displays

G

Group Called Station Messaging.


I

Intercom Number Display 1-7

L

Liquid Crystal Display

Feature Buttons 1-1

Functions 1-1, 1-3

Name/Number 1-8, 4-5

Least Cost Routing Display 1-8

M

Message Waiting

Display 1-8

Use of 2-3

Messages and Memos 4-1

Called Station Messaging 4-10

Calling Station Messaging 4-4

Group Called Station

Messaging 4-11

Preprogrammed 4-3

Recording 4-1

Remote Calling Station

Messaging 4-12

Sending 4-10

Storing 4-1

System Messages 4-3

Mode

Button 1-1

Definitions 1-2

Exit 2-5

O

Off-hook Call Announce Display

1-9

Override Displays 1-9

P

Page Button 1-1

Privacy Override Display. See

Override Displays

Preprogrammed Messages. See

Messages and Memos

R

Recalling Station Display 1-10

Recording a Message.

See

Messages and Memos

Remote Calling Station

Messaging. See Messages and

Memos

S

Scroll Button 1-2

Soft Keys 3-1

Prompt Definitions 3-4

Activation/Deactivation 3-6

Speed Dial

Display 1-10

Use of 4-7

Station to Station Message

Waiting. See Message Waiting

Store a Message. See Messages and Memos

System Messages.


T

Timed Reminders 4-9

Toll Restriction Override/

Traveling Class Codes

Display 1-10

Setting 2-6

Two-CO Line Call Displays 1-10

V

Verified Account Code 2-7

Voice Mail (VM)

Display 1-9

Use of 2-4

Index-1

Toshiba STRATA DK8 User manual

LIQUID CRYSTAL DISPLAY FEATURES

DIGITAL TELEPHONE USER GUIDE

Release 1

© COPYRIGHT 1993

TOSHIBA AMERICA INFORMATION SYSTEMS, INC.

Issue 1, March 1993

TRADEMARKS AND SERVICE MARKS

Table of Contents

SUBJECT PAGE

SUBJECT PAGE

TITLE FIGURE

PAGE

Introduction

GENERAL DESCRIPTION

PURPOSE

ORGANIZATION

HOW TO USE THIS GUIDE

Figure

-1

Sample Page

Figure

-2

20-button Digital Speakerphone with Liquid Crystal Display

Chapter 1

LIQUID CRYSTAL DISPLAY

SUMMARY OF LCD FUNCTIONS

Chapter 2

DATE/TIME/DAY ADJUSTMENT

CALL FORWARD DISPLAY

STATION-TO-STATION MESSAGE WAITING

VOICE MAIL (VM)

BUSY FIELD DISPLAY

MODE EXIT

DISA SECURITY CODE: ADD/DELETE/CHANGE

TOLL RESTRICTION OVERRIDE/TRAVELING

CLASS CODE CHANGE

VERIFIED ACCOUNT CODE CHANGE

Chapter 3

GENERAL DESCRIPTION

HOW TO USE SOFT KEYS

SOFT KEY PROMPT DEFINITIONS

SOFT KEY ACTIVATION

SOFT KEY DEACTIVATION

Chapter 4

LCD ALPHANUMERIC MESSAGES, NAMES,

MEMOS

STORING A MESSAGE IN MEMORY

RECORDING A MESSAGE

Figure 4–1

Dialpad Information

ADDING TO PREPROGRAMMED MESSAGES

MESSAGING

STORING LCD NAME/NUMBER DISPLAY

SPEED DIAL MEMO

TIMED REMINDERS WITH MEMO

MESSAGE SENDING

Index

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