Compaq PRESARIO CQ62

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Compaq PRESARIO CQ62 | Manualzz

Compaq Presario CQ62 Notebook

PC and HP G62 Notebook PC

Maintenance and Service Guide

SUMMARY

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.

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© Copyright 2010 Hewlett-Packard

Development Company, L.P.

AMD, ATI and ATI Mobility Radeon are trademarks of Advanced Micro Devices,

Inc. Intel, Arrandale, and Core are trademarks of Intel corporation in the U.S.

and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft

Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.

Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: April 2010

Document Part Number: 613839-001

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MSG revision history

Revision

A

Publication date

October 2010

B December 2010

Description

Added newly supported hard drives to spare parts listings in the

following locations: Computer major components on page 20 ,

Mass storage devices on page 30 ,

Sequential part number listing on page 33 ,

Hard drive on page 47 .

Added newly supported memory modules to spare parts listings in the

following locations: Computer major components on page 20 ,

Sequential part number listing on page 33 ,

Memory module on page 55 .

Added newly supported processors to spare parts listings in the

following locations: Computer major components on page 20 ,

Sequential part number listing on page 33 ,

Processor on page 85 .

Added newly supported system boards to spare parts listings in the

following locations: Computer major components on page 20 ,

Sequential part number listing on page 33 ,

System board on page 76 .

Added newly supported display assemblies to spare parts listings in the following locations:

Computer major components on page 20 ,

Sequential part number listing on page 33 ,

Display assembly components on page 27 ,

Display assembly on page 70 .

Added newly supported back covers to spare parts listings in the

following locations: Computer major components on page 20 ,

Sequential part number listing on page 33 ,

Display assembly components on page 27 ,

Display assembly on page 70 .

Added newly supported optical drives to spare parts listings in the

following locations: Computer major components on page 20 ,

Mass storage devices on page 30 ,

Sequential part number listing on page 33 ,

Optical drive on page 50

.

Added newly supported fan/heat sink assemblies to spare parts listings in the following locations:

Computer major components on page 20 ,

Sequential part number listing on page 33

,

Fan/heat sink assembly on page 81

.

Added newly supported processors to spare parts listings in the

following locations: Computer major components on page 20 ,

Sequential part number listing on page 33 ,

Processor on page 85 .

Added newly supported system boards to spare parts listings in the

following locations: Computer major components on page 20 ,

Sequential part number listing on page 33 ,

System board on page 76 .

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iv MSG revision history

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Safety warning notice

WARNING!

To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the

International Standard for Safety of Information Technology Equipment (IEC 60950).

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vi Safety warning notice

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Table of contents

1 Product description ........................................................................................................................................ 1

2 External component identification ................................................................................................................ 7

Identifying the hardware ....................................................................................................................... 7

Top components ................................................................................................................................... 8

TouchPad ............................................................................................................................ 8

Lights ................................................................................................................................... 9

Button and speakers .......................................................................................................... 10

Keys ................................................................................................................................... 11

Display ............................................................................................................................... 12

Right-side components ....................................................................................................................... 13

Left-side components ......................................................................................................................... 14

Bottom components ........................................................................................................................... 15

Wireless antennas .............................................................................................................................. 15

Additional hardware components ....................................................................................................... 17

3 Illustrated parts catalog ............................................................................................................................... 19

Serial number location ........................................................................................................................ 19

Computer major components ............................................................................................................. 20

Display assembly components ........................................................................................................... 27

Plastics Kit .......................................................................................................................................... 29

Mass storage devices ......................................................................................................................... 30

Miscellaneous parts ............................................................................................................................ 32

Sequential part number listing ............................................................................................................ 33

4 Removal and replacement procedures ....................................................................................................... 39

Preliminary replacement requirements ............................................................................................... 39

Tools required .................................................................................................................... 39

Service considerations ....................................................................................................... 39

Plastic parts ....................................................................................................... 39

Cables and connectors ..................................................................................... 40

Drive handling ................................................................................................... 40

Grounding guidelines ......................................................................................................... 41

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Electrostatic discharge damage ........................................................................ 41

Packaging and transporting guidelines ............................................. 42

Workstation guidelines ..................................................................... 42

Equipment guidelines ....................................................................... 43

Component replacement procedures ................................................................................................. 44

Serial number .................................................................................................................... 44

Computer feet .................................................................................................................... 45

Battery ............................................................................................................................... 46

Hard drive .......................................................................................................................... 47

Optical drive ....................................................................................................................... 50

WLAN module .................................................................................................................... 52

Memory module ................................................................................................................. 55

Keyboard ........................................................................................................................... 57

Top cover ........................................................................................................................... 59

Speaker assembly ............................................................................................................. 62

Power button board ........................................................................................................... 63

TouchPad button board ..................................................................................................... 64

Modem module .................................................................................................................. 65

USB board ......................................................................................................................... 67

Power connector ................................................................................................................ 69

Display assembly ............................................................................................................... 70

System board ..................................................................................................................... 76

RTC battery ....................................................................................................................... 79

Fan/heat sink assembly ..................................................................................................... 81

Processor ........................................................................................................................... 85

5 Setup Utility ................................................................................................................................................... 89

Computer Setup in Windows 7 ........................................................................................................... 89

Starting Setup Utility .......................................................................................................... 89

Using Setup Utility ............................................................................................................. 89

Changing the language of Setup Utility ............................................................. 89

Navigating and selecting in Setup Utility ........................................................... 90

Displaying system information .......................................................................... 90

Restoring default settings in Setup Utility .......................................................... 91

Exiting Setup Utility ........................................................................................... 92

Setup Utility menus ............................................................................................................ 92

Main menu ........................................................................................................ 92

Security menu ................................................................................................... 92

System Configuration menu .............................................................................. 93

Diagnostics menu .............................................................................................. 93

Computer Setup in Linux .................................................................................................................... 94

Starting Computer Setup ................................................................................................... 94

Using Computer Setup ...................................................................................................... 94

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Navigating and selecting in Computer Setup .................................................... 94

Restoring factory settings in Computer Setup ................................................... 95

Computer Setup menus ..................................................................................................... 96

File menu .......................................................................................................... 96

Security menu ................................................................................................... 97

Diagnostics menu .............................................................................................. 97

System Configuration menu .............................................................................. 98

6 Specifications .............................................................................................................................................. 101

Computer specifications ................................................................................................................... 101

39.6-cm (15.6-in) display specifications ........................................................................................... 101

Hard drive specifications .................................................................................................................. 103

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe specifications ...... 104

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive specifications ............. 105

System resource specifications ........................................................................................................ 106

7 Backup and recovery .................................................................................................................................. 107

Windows 7 ........................................................................................................................................ 107

Creating recovery discs ................................................................................................... 108

Backing up your information ............................................................................................ 109

Using Windows Backup and Restore .............................................................. 110

Using system restore points ............................................................................ 111

When to create restore points ........................................................ 111

Create a system restore point ........................................................ 111

Restore to a previous date and time ............................................... 111

Performing a recovery ..................................................................................................... 111

Recovering from the recovery discs ................................................................ 112

Recovering from the dedicated recovery partition (select models only) .......... 112

Linux backup and recovery .............................................................................................................. 113

8 Connector pin assignments ....................................................................................................................... 115

Audio-out (headphone) ..................................................................................................................... 115

Audio-in (microphone) ...................................................................................................................... 115

External monitor ............................................................................................................................... 116

RJ-11 (modem) ................................................................................................................................ 117

RJ-45 (network) ................................................................................................................................ 117

HDMI ................................................................................................................................................ 118

Universal Serial Bus ......................................................................................................................... 119

9 Power cord set requirements .................................................................................................................... 121

Requirements for all countries or regions ......................................................................................... 121

Requirements for specific countries or regions ................................................................................ 122

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10 Recycling ................................................................................................................................................... 123

Battery .............................................................................................................................................. 123

Display .............................................................................................................................................. 123

Index ................................................................................................................................................................. 131

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1 Product description

Category Description HP G62

Product Name

Processors

Compaq Presario CQ62 Notebook

PC

HP G62 Notebook PC

AMD Phenom™ N930 Processor

(2.0 GHz, 2 MB total L2 cache, 1333

MHz)—Quad core 35 W

AMD Turion II P560 Processor (2.5

GHz, 2 MB L2 cache 1066MHz)—

Dual core 35 W

AMD Athlon II N370 Processor (2.5

GHz, 1 MB L2 cache 1066MHz)-

Dual core 35 W

AMD Turion II N570 Processor (2.7

GHz, 2 MB L2 cache 1066MHz)-

Dual core 35 W

AMD Phenom II N970 Processor

(2.2 GHZ 2 MB L2 cache

1333MHz)-Quad core

AMD Phenom II P960 Processor

(1.8 GHZ 2 MB L2 cace 1066MHz)-

Quad core 25 W

AMD Phenom II N870 Processor

(2.3 GHZ 1.5 MB L2 cache

1333MHz)—Triple core

AMD Phenom II P860 Processor

(2.0 GHZ 1.5 MB L2 cache

1066MHz)-Triple core 25 W (for model 1.2 only)

AMD Phenom II N660 Processor 3.0

GHZ 2 MB

AMD Phenom II P950 Processor

(2.6 GHZ 2 MB L2 cache

1333MHz)-Quad core 25 W

Discrete

HP G62

UMA

Compaq

Presario

CQ62

Discrete

Compaq

Presario

CQ62

UMA

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1

Panel

Memory

Chipset

Graphics

Category Description HP G62

AMD Athlon II P360 Discrete

Processor 2.3 GHZ 35 W (for model

1.2 only)

AMD Champlain V160 Processor

(2.4 GHZ 512 MB L2 cache

1066MHz)-Single core 25 W

ATI™ RS880M

Southbridge - SB820

Discrete

√ ATI Mobility Radeon™ HD5430 with

512 MB dedicated video memory

ATI Mobility Radeon HD Graphics

(UMA, integrated) with shared video memory

ATI Mobility Radeon HD 545v with

512 MB for vision label mapping

Switchable Discrete Graphics

ATi Robson XT (ATI Mobility

Radeon™ HD6370) with

512MB of dedicated memory

(64Mx16 DDR3 800 MHz x 4

PCs)

ATi Robson XT (ATI Mobility

Radeon™ HD6370) with 1GB of dedicated memory

(128Mx16 DDR3 800 MHz x 4

PCs)

Support for BD or HD-DVD playback with HD decoder and DX10 support

39.6-cm (15.6-in) HD LED

BrightView (1366 x 768)

16:9 wide aspect ratio

2 customer-accessible/upgradable

SODIMM slots

Supports dual-channel memory

DDR3, 1066 MHz

Supports up to 8 GB of system memory

√ configurations:

4096 MB (2048 MB × 2)

HP G62

UMA

Compaq

Presario

CQ62

Discrete

Compaq

Presario

CQ62

UMA

2 Chapter 1 Product description

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Category

Hard drives

Optical drives

Webcam

Microphone

Audio

Modem (select models only)

Ethernet

Description

750 GB, 5400 rpm

640 GB, 5400 rpm

500 GB, 7200 rpm

320 GB, 7200 rpm

250 GB, 7200 rpm

160 GB, 7200 rpm

12.7-mm (0.50-in) fixed SATA tray load

DVD±RW and CD-RW SuperMulti

Double-Layer Combo Drive with

LightScribe

Blu-ray ROM with LightScribe DVD

±R/RW SuperMulti Double-Layer

Drive

VGA camera, fixed angle with activity light and single analog microphone

Integrated single analog microphone

(for models with no webcam)

High-definition audio supports

Microsoft® premium requirements with Presario/HP Altec Lansing speakers

56K V.92 data/fax MDC modem

(computer models not equipped with a modem have a cover over the

RJ-11 jack opening)

Supports all worldwide certification requirements

Integrated 10/100 network interface card (NIC)

HP G62

3072 MB (1024 MB × 1 + 2048

MB × 1)

2048 MB (2048 MB × 1)

2048 MB (1024 MB × 2)

1024 MB (1024 MB × 1)

Supports 9.5-mm, 6.35-cm (2.5-in)

SATA hard drive

Discrete

Compaq

Presario

CQ62

UMA

√ √ √ √

√ √ √ √

HP G62

UMA

Compaq

Presario

CQ62

Discrete

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3

Category Description HP G62

Wireless Integrated wireless local area network (WLAN) options by way of wireless module:

2 wireless antennas built into display assembly

Support for no-WLAN option

Support for the following WLAN formats:

Discrete

Atheros AR9285 802.11 a/b/g/n 2x2

Atheros AR9285 802.11b/g/n 1x1

WiFi Adapter

Broadcom 4313 802.11b/g/n 1x1

Broadcom 4313 802.11b/g/n 1x1

WiFi and 2070 Bluetooth 2.1+EDR

Combo adapter (BT3.0+HS ready)

Ralink RT3090BC4 802.11b/g/n 1x1

WiFi and Bluetooth 2.1+EDR

Combo Adapter (BT3.0+HS ready)

1x1 WiFi Adapter

External media

card (select models only )

Digital Media Slot supporting SD,

MMC, MS, MSPro, xD cards.

Supports mini versions of SD, MMC,

MS Duo with adapter, not included

Ports

Audio-in (stereo microphone)

(HDMI) version 1.3 supporting

1080p with High-bandwidth Digital

Content Protection (HDCP) key

(select models only)

Hot plug/unplug with auto-detect

RJ-11 (modem, select models only)

USB (Three USB ports; one is an eSATA/USB port)

VGA (Dsub 15-pin) supporting 1600

× 1200 external resolution at 75 Hz

Multi-pin AC power

HP G62

UMA

Compaq

Presario

CQ62

Discrete

Compaq

Presario

CQ62

UMA

4 Chapter 1 Product description

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Category Description HP G62

Keyboard/pointing devices

Full-size keyboard, 39.62-cm(15.6in) with numeric keypad

Power requirements

TouchPad with 2 buttons and 2-way scroll (taps enabled as default)

6-cell, 2.20–Ah, 47 Wh battery

6-cell, 2.55–Ah, 55 Wh battery

65-W AC adapter with localized cable plug support

90-W AC adapter with localized cable plug support

Kensington Security Lock

Security

Operating system Preinstalled:

Windows 7® Professional (32 & 64 bit)

Windows 7 Home Premium (32 & 64 bit)

Windows 7 Home Basic (32 & 64 bit)

Discrete

Serviceability End-user replaceable parts:

UMA

HP G62 Compaq

Presario

CQ62

UMA

Compaq

Presario

CQ62

Discrete

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6 Chapter 1 Product description

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2 External component identification

Identifying the hardware

Components included with the computer might vary by region and model. The illustrations in this chapter identify the standard features on most computer models.

To see a list of hardware installed in the computer:

1.

Select Start > My Computer.

2.

In the left pane of the System Tasks window, select View system information.

3.

Select Hardware tab > Device Manager.

Add hardware or modify computer configurations using Device Manager.

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Identifying the hardware 7

Top components

TouchPad

Component

(1) TouchPad light

(2)

(3)

TouchPad zone

Left TouchPad button

(4) Right TouchPad button

*This table describes factory settings.

To view or change the pointing device preferences:

1.

Select Start > Devices and Printers.

2.

Right-click the device representing the computer.

3.

Select Mouse settings.

Description

Off—Touchpad is on.

Amber—Touchpad is off.

Moves the pointer and selects or activates items on the screen.

Press the left side of the TouchPad button to execute functions like the left button on an external mouse.

Press the right side of the TouchPad button to execute functions like the right button on an external mouse.

8 Chapter 2 External component identification

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Lights

Component

(1)

(2)

(3)

Caps lock light

(4)

Description

Off—TouchPad is enabled.

Amber—TouchPad is disabled.

On—Caps lock is on

On—The computer is on.

Flashing—The computer is in Sleep.

Off—The computer is off or in Hibernation.

White—An integrated wireless device, such as a wireless local area network (WLAN) device and/or a

Bluetooth device, is on.

Amber—No wireless devices are detected.

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Top components 9

Button and speakers

Component

(1)

(2)

Speakers grill

Description

Two integrated speakers produce sound.

When the computer is off, press the button to turn on the computer.

When the computer is on, press the button to initiate

Sleep.

When the computer is in Sleep, press the button to exit

Sleep.

When the computer is in Hibernation, press the button to exit Hibernation.

If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about your power settings, select Start >

Control Panel > System and Security > Power Options.

*This table describes factory settings. For information about changing factory settings, see the user guides located in Help and Support.

10 Chapter 2 External component identification

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Keys

(8)

(9)

(10)

Component

(1) esc key

(2)

(3)

(4)

(5)

(6)

(7)

Send e-mail key

Media application key

Web browser key

Print key

Calculator key fn key

Description

Displays system information when pressed in combination with the fn key.

Opens a new e-mail in your default e-mail client.

Launches CyberLink PowerDVD.

Launches default web browser.

Sends the currently-active document to the default printer.

Launches the calculator application.

Displays system information when pressed in conjunction with the esc key.

Displays the Windows Start menu.

Displays a shortcut menu for items where the cursor is positioned

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Top components 11

Display

Component

(1)

(2)

(3)

(4)

Wireless antenna (2)

Internal microphone

Integrated webcam (select models only)

Webcam light (select models only)

Description

Sends and receives signals from one or more wireless devices.

Records sound.

Records audio and video and captures still photographs.

On—The webcam is in use.

12 Chapter 2 External component identification

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Right-side components

Component

(1)

(2)

(3)

(4)

USB port

RJ-11 (modem) jack (select models only)

AC adapter light

(5)

(6)

Power connector

Security cable slot

Description

Connects an optional USB device.

Connects a modem cable.

Flashing white—The computer is in Sleep.

On white—The computer is connected to external power.

Flashing amber—The computer is charged.

Off—The computer is not connected to external power.

Connects an AC adapter.

Attaches an optional security cable to the computer.

NOTE:

The security cable is designed to act as a deterrent, but it might not prevent the computer from being mishandled or stolen.

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Right-side components 13

Left-side components

14 Chapter 2 External component identification

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Bottom components

Component

(1)

(2)

(3)

(4)

(5)

Battery bay

Vents (4)

Battery release latch

Memory module compartment

Description

Holds the battery.

Enable airflow to cool internal components.

NOTE:

The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Releases the battery from the battery bay.

Contains two memory module slots and, on select models, the wireless LAN (WLAN) device.

CAUTION:

To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

Holds the hard drive.

Hard drive bay

Wireless antennas

At least two antennas send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer.

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Bottom components 15

NOTE:

For optimal transmission, keep the areas immediately around the antennas free from obstructions.

To review the wireless regulatory notices, see to the section of the Regulatory, Safety and

Environmental Notices that applies to your country or region. These notices are located in Help and

Support.

16 Chapter 2 External component identification

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Additional hardware components

Component

(1)

(2)

(3)

Power cord*

AC adapter

Battery*

*Power cords vary in appearance by country or region.

Description

Connects an AC adapter to an AC outlet.

Converts AC power to DC power.

Powers the computer when the computer is not plugged into external power.

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Additional hardware components 17

18 Chapter 2 External component identification

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3 Illustrated parts catalog

Serial number location

When ordering parts or requesting information, provide the computer serial number and model number located in the battery bay of the computer.

Component

(1)

(2)

(3)

Product name

Serial number (s/n)

Part number/Product number (p/n)

(4)

(5)

Warranty period

Model description

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Description

The name affixed to the front of the computer.

An alphanumeric identifier that is unique to each product.

This number provides specific information about the product’s hardware components. The part number helps a service technician to determine what components and parts are needed.

The duration of the warranty period for the computer.

An alphanumeric identifier used to locate documents, drivers, and support for the computer.

Serial number location 19

Computer major components

20 Chapter 3 Illustrated parts catalog

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(6)

(5)

(4)

(3)

(2)

Item

(1)

Description

39.6-cm (15.6-in) High Definition (HD), light-emitting diode (LED) display assembly for use in:

NOTE:

For more display assembly internal component spare part information. See

Display assembly components on page 27 .

HP G62 biscotti computer models

HP G62 biscotti computer models with webcam

HP G62 silver computer models (for model 1.0 only)

HP G62 silver computer models with webcam (for model 1.0 only)

HP G62 matte black computer models (for model 1.0 only)

HP G62 matte black computer models with webcam (for model 1.0 only)

Presario CQ62 biscotti computer models

Presario CQ62 biscotti computer models with webcam

Presario CQ62 matte black computer models

Presario CQ62 matte black computer models with webcam

HP G62 charcoal computer models (for models 1.1 and 1.2 only)

HP G62 charcoal computer models with webcam (for models 1.1 and 1.2 only)

HP G62 imperial blue computer models (for models 1.1 and 1.2 only)

HP G62 imperial blue computer models with webcam (for models 1.1 and 1.2 only)

Power button board

Keyboard (includes keyboard cable) for use in:

Canada

Japan (for models 1.1 and 1.2 only)

Korea

North America

Taiwan

Thailand

Speaker assembly (includes cable)

Top cover (includes TouchPad board) for use in:

Biscotti computer models

Matte black computer models

Silver computer models (for model 1.0 only)

Charcoal computer models (for models 1.1 and 1.2 only)

Imperial blue computer models (for models 1.1 and 1.2 only)

Fan/heat sink assembly (includes replacement thermal material) for use with:

UMA systems

Spare part number

595185-001

595186-001

605141-001

605142-001

608109-001

608110-001

602170-001

602171-001

595187-001

595188-001

615583-001

615584-001

622562-001

622563-001

595204-001

595199-121

595199-291

595199-AD1

595199-001

595199-AB1

595199-281

602744-001

595206-001

595207-001

605147-001

615590-001

622567-001

606609-001

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Computer major components 21

(12)

(11)

Item

(9)

(10)

(7)

(8)

Description

Discrete systems

HD545V discrete systems (for model 1.1 only)

Touchpad button board

Spare part number

606610-001

617029-001

595203-001

Modem module (select models only)

All countries and regions except for Australia and New Zealand (for model 1.0 only) 510100-001

Australia and New Zealand (for model 1.0 only) 510100-011

RTC battery (includes mounting adhesive) 602745-001

System board (includes replacement thermal material) for use in:

PCA UMA system board

PCA UMA system board with modem and card reader

HD5430 PCA Discrete system board (for model 1.0 only)

HD5430 PCA Discrete system board with modem and card reader (for model 1.0

only)

HD545V PCA Discrete system board (for model 1.0 only)

HD545V PCA Discrete system board with card reader (for model 1.0 only)

HD5470/512M PCA Discrete system board (for model 1.1 only)

HD5470/512M PCA Discrete system board with card reader (for model 1.1 only)

HD5470/1G PCA Discrete system board (for model 1.1 only)

HD5470/1G PCA Discrete system board with card reader (for model 1.1 only)

HD6370/512M Discrete system board (for model 1.2 only)

HD6370/512M Discrete system board with card reader (for model 1.2 only)

HD6370/1G Discrete system board (for model 1.2 only)

HD6370/1G Discrete system board with card reader (for model 1.2 only)

592808–001

592809–001

592810-001

592811-001

611554-001

611555-001

616405–001

616406–001

616407–001

616408–001

632183-001

632184-001

632185-001

632186-001

Memory module (1066 MHz, DDR3)

1 GB

2 GB

4 GB (for models 1.1 and 1.2 only)

Hard drive

750 GB, 5400 rpm (for models 1.0 and 1.2 only)

640 GB, 5400 rpm

500 GB, 7200 rpm

320 GB, 7200 rpm

250 GB, 7200 rpm

160 GB, 7200 rpm (for models 1.0 and 1.1 only)

Hard Drive Hardware Kit (not illustrated, includes bracket and screws)

598859-001

598856-001

599092-001

603787–001

603785–001

634919-001

599055-001

599054-001

599053-001

599057-001

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Item

(13)

Description Spare part number

Processor (includes replacement thermal material)

AMD Phenom N930 Processor (2.0 GHz, 2 MB total L2 cache, 1333 MHz)—Quad core 35 W

AMD Phenom N830 Processor (2.1 GHz, 1.5 MB total L2 cache, 1333 MHz)—Triple

Core 35 W (for models 1.0 and 1.1 only)

AMD Phenom N620 Processor (2.8 GHz, 2 MB total L2 cache, 1333 MHz)—Dual

Core 35 W (for models 1.0 and 1.1 only)

AMD Phenom II P920 Processor (1.6 GHz, 2 MB total L2 cache, 1066 MHz)—Quad

Core 25 W (for models 1.0 and 1.1 only)

AMD Phenom II P820 Processor (1.8 GHz, 1.5 MB L2 cache, 1066 MHz, 3.6 GT/s)

—Triple Core 25 W (for models 1.0 and 1.1 only)

594169-001

594168-001

594166-001

594170-001

594167-001

AMD Turion II N530 Processor (2.5 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s)—

Dual Core 35 W (for models 1.0 and 1.1 only)

AMD Turion II P520 Processor (2.3 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s)—

Dual Core 25 W (for models 1.0 and 1.1 only)

594172-001

594173-001

AMD Athlon II N330 Processor (2.3 GHz, 1 MB L2 cache, 1066 MHz, 3.2 GT/s)—

Dual Core 35 W (for model 1.0 only)

AMD Athlon II P320 Processor (2.1 GHz, 1 MB L2 cache, 1066 MHz, 3.2 GT/s)—

Dual Core 25 W (for models 1.0 and 1.1 only)

AMD Athlon II P340 Processor (2.2 GHz, 1 MB L2 cache, 1066 MHz, 3.2 GT/s)—

Dual Core 25 W (for models 1.1 and 1.2 only)

594164-001

594165-001

AMD Sempron II V120 Processor (2.2 GHz, 512 MB L2 cache, 1066 MHz, 3.2 GT/s)

—Single Core 25 W (for model 1.0 only)

594171-001

616343-001

AMD Athlon II N350 Processor (2.4 GHz, 1 MB L2 cache, 1066 MHz, 3.2 GT/s)—

Dual Core 35 W (for models 1.1 and 1.2 only)

AMD Turion II P540 Processor (2.4 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s)—

Dual Core 25 W (for model 1.1 only)

AMD Turion II N550 Processor (2.6 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s)—

Dual Core 35 W (for models 1.1 and 1.2 only)

AMD Phenom II N640 Processor (2.9 GHz, 2 MB total L2 cache, 1066 MHz)—Quad

Core 35 W (for models 1.1 and 1.2 only)

AMD Phenom II P840 Processor (1.9 GHz, 2 MB total L2 cache, 1066 MHz) (for models 1.1 and 1.2 only)

AMD Phenom II N850 Processor (2.2 GHz, 2 MB total L2 cache, 1066 MHz) (for models 1.1 and 1.2 only)

AMD Phenom II P940 Processor (1.7 GHz, 1.5 MB L2 cache, 1066 MHz, 3.6 GT/s)

(for models 1.1 and 1.2 only)

AMD Phenom II P950 Processor (2.1 GHz, 1.5 MB L2 cache, 1066 MHz, 3.6 GT/s)

—Triple Core 35 W (for models 1.1 and 1.2 only)

AMD Turion II P560 Processor (2.5 GHz, 2 MB L2 cache 1066 MHz)-Dual core 35

W (for model 1.2 only)

AMD Athlon II N370 Processor (2.5 GHz, 1 MB L2 cache 1066 MHz)-Dual core 35

W (for model 1.2 only)

616334-001

616347-001

616337-001

616344-001

616335-001

616345-001

616336-001

616346-001

634691-001

634686-001

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Computer major components 23

Item

(14)

Description Spare part number

AMD Turion II N570 Processor (2.7 GHz, 2 MB L2 cache 1066 MHz)-Dual core35 W

(for model 1.2 only)

634690-001

AMD Phenom II N970 Processor (2.2 GHZ 2 MB L2 cache 1333 MHz)—Quad core

(for model 1.2 only)

645496-001

AMD Phenom II P960 Processor (1.8 GHZ 2 MB L2 cache 1066 MHz)-Quad core 25

W (for model 1.2 only)

634689-001

AMD Phenom II N870 Processor (2.3 GHZ 1.5 MB L2 cache 1333 MHz)—Triple core (for model 1.2 only)

635495-001

AMD Phenom II P860 Processor (2 GHZ 1.5 MB L2 cache 1066 MHz)-Triple core

25 W (for model 1.2 only)

AMD Phenom II N660 Processor (3.0 GHz 2 MB L2 cache 1333 MHz)—Dual core

35 W (for model 1.2 only)

AMD Phenom II P650 Processor (2.6 GHZ 2 MB L2 cache)-25 W (for model 1.2

only)

AMD Athlon II P360 Discrete Processor (2.3 GHz 1.0 MB L2 cache 1066 MHz)-Dual core 35 W (for model 1.2 only)

634688-001

635494-001

634687-001

636635-001

AMD Champlain V160 Processor (2.4 GHz 512 MB L2 cache 1066 MHz)-Single core 25 W (for model 1.2 only)

Wireless (WLAN) module

Realtek RTL8191SE 802.11b/g/n 1x1 WiFi Adapter (for models 1.0 and 1.1 only)

Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter

636634-001

Atheros AR9285 802.11 a/b/g/n 2x2 WiFi adapter for use in Canada, the Cayman

Islands, Guam, Puerto Rico, the United States, and the US Virgin Islands

580101-001

Atheros AR9285 802.11 a/b/g/n 2x2 WiFi adapter for use in Afghanistan, Albania,

Algeria, Andorra, Angola, Antigua and Barbuda, Argentian, Armenia, Australia,

Austria, AzerbaijanBahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bhutan,

Bosnia and Herzegovina, Botswana, Brazil, Brunei, Bulgeria, Burkina Faso, Burundi,

Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Chile, China,

Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, Czech Republic, Zaire,

Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador,

Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, Gabon, Gambia,

Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guatemala, Guinea,

Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,

Indonesia, Ireland, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya,

Kiribati, Korea-South, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,

Martinique, Nether Antilles, French Guiana, Aruba, British Virgin Islands, Bermuda,

Syria, Guadeloupe, Liechtenstein, Lithuania, Luxembourg, Macedonia,

Madagaascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands,

Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro,

Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand,

Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea,

Paraguay, Peru, Philippines, Poland, Portugal, Republic of Moldova, Romania, rwanda, Samoa, San Marino, Sao tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon

Islands, Somalia, South Africa, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St.

Vincent and Gren, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan,

Tanzania, Thailand, Timor (East), Togo, Tonga, Trinidad and Tobago, Tunisia,

Turkey, Turkmenistan, Tuvalu, Uganda, United Arab Emirates ,United Kingdom,

Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zambia, and

Zimbabwe

580101-002

593533–001

593836-001

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(18)

(19)

(20)

(16)

Item

(15)

Description Spare part number

Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter

(BT3.0+HS ready)

600370-001

Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter

(BT3.0+HS ready)

602992-001

Optical drive (includes optical drive bezel and bracket)

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with:

Biscotti computer models

Matte black computer models

Silver computer models (for model 1.0 only)

Charcoal computer models (for models 1.1 and 1.2 only)

Imperial blue computer models (for models 1.1 and 1.2 only)

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with:

Biscotti computer models

Matte black computer models

Silver computer models (for model 1.0 only)

Charcoal computer models (for models 1.1 and 1.2 only)

Imperial blue computer models (for models 1.1 and 1.2 only)

Battery

6-cell Li-lon, 2.20 Ah, 47 Wh

6-cell Li-lon, 2.55 Ah, 55 Wh

599062-001

600651-001

608112-001

615588-001

622565-001

599063-001

600652-001

608114-001

615589-001

622566-001

593553-001

593554-001

Power connector (includes cable)

USB board

602743-001

595205-001

RJ-11 connector included in Cable Kit

Base enclosure

With HDMI card reader for biscotti computer models

Without card reader for biscotti computer models

With HDMI card reader for matte black computer models

Without card reader for matte black computer models

595201-001

617019-001

617020-001

617021-001

617022-001

With HDMI card reader for silver computer models (for model 1.0 only) 617023-001

With HDMI card reader for charcoal computer models (for models 1.1 and 1.2 only) 615591-001

With HDMI card reader for imperial blue computer models (for models 1.1 and 1.2

only)

Rubber Kit (not illustrated, includes four rubber feet)

622568-001

600849-001

Plastics Kit

595200-001

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Computer major components 25

Item

(21)

(22)

Description

Hard drive cover

Memory module cover

Spare part number

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Display assembly components

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Item

(2)

(1)

Description

Display bezel

Presario CQ62 with webcam and microphone modules

Presario CQ62 with microphone module only

HP G62 with webcam and microphone modules

HP G62 with microphone module only

Display bracket (with hinges)

Spare part number

595190-001

595189-001

595193-001

595192-001

595195-001

Display assembly components 27

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(6)

(7)

Item

(3)

(4)

(5)

Description Spare part number

39.6-cm (15.6-in) high definition, Brightview, display panel (includes display panel cable)

Webcam module

Display cable kit

Wireless antenna (includes wireless antenna transceivers and cable)

595130-001

600166-001

595196-001

Display back cover (includes logo) for use with:

HP G62 biscotti computer models

HP G62 silver computer models (for model 1.0 only)

HP G62 charcoal computer models (for models 1.1 and 1.2 only)

HP G62 imperial blue computer models (for models 1.1 and 1.2 only)

HP G62 matte black computer models (for model 1.0 only)

Presario CQ62 biscotti computer models

Presario CQ62 matte black computer models

Display hinge covers

Display screw kit (not illustrated)

595191-001

605145-001

615585-001

622564-001

608111-001

602172-001

595194-001

600650-001

595197-001

Display rubber display kit (not illustrated, includes display bezel rubber screw covers) 595198-001

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Plastics Kit

Item Description

(1)

(2)

Plastics kit

Hard drive bay cover (includes captive screws)

Wireless/memory module mini-card compartment cover (includes captive screw)

Spare part number

595200-001

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Plastics Kit 29

Mass storage devices

(2)

Item

(1)

Description Spare part number

Optical drive (12.7 mm, SATA, fixed, includes bezel and bracket)

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with:

Biscotti computer models

Matte black computer models

Silver computer models (for model 1.0 only)

Charcoal computer models (for models 1.1 and 1.2 only)

Imperial blue computer models (for models 1.1 and 1.2 only)

599062-001

600651-001

608112-001

615588-001

622565-001

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with:

Biscotti computer models 599063-001

Matte black computer models

Silver computer models (for model 1.0 only)

600652-001

608114-001

Charcoal computer models (for models 1.1 and 1.2 only)

Imperial blue computer models (for models 1.1 and 1.2 only)

615589-001

622566-001

Hard drive

750-GB 5400 RPM (for models 1.1 and 1.2 only)

640-GB 5400 RPM

500-GB 7200 RPM

603787–001

603785-001

634919–001

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Item Description

320-GB 7200 RPM

250-GB 7200 RPM

160-GB 7200 RPM (for models 1.0 and 1.1 only)

Hard drive hardware kit (not illustrated, includes bracket and screws)

Spare part number

599055-001

599054-001

599053-001

600191-001

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Mass storage devices 31

Miscellaneous parts

Description Spare part number

AC adapters

65-W AC adapter 613152-001

90-W AC adapter 613153-001

Power cord, AC, 3 wire, black, 1.83-m (for use with both HP G62 and Presario CQ 62 computer models) for use in:

Australia

India

Japan (for models 1.1 and 1.2 only)

Korea

490371-011

490371-D61

490371-291

490371-AD1

North America

● the People’s Republic of China

Taiwan

Thailand

490371-001

490371-AA1

490371-AB1

490371-201

Cable Kit

Hard drive connector cable

Optical drive connector cable

Power button cable

RJ-11 cable

TouchPad button board cable

TouchPad cable

USB cable

595201-001

600184-001

595202-001

Rubber kit

Screw kit

Phillips M2.0x3.0 screw

Phillips M2.5x3.0 screw

Phillips M2.5x4.0 screw

Phillips M2.5x5.0 screw

Phillips M2.5x6.5 screw

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Sequential part number listing

Spare part number

490371-001

490371-011

490371-201

490371-291

490371-AA1

490371-AB1

490371-AD1

490371-D61

510100-001

510100-011

580101-001

580101-002

592808–001

592809–001

592810-001

592811-001

593533-001

Description

Power cord for use in North America

Power cord for use in Australia

Power cord for use in Thailand

Power cord for use in Japan (for models 1.1 and 1.2 only)

Power cord for use in the People’s Republic of China

Power cord for use in Taiwan

Power cord for use in Korea

Power cord for use in India

56K V.92 data/fax modem (select models only, for use in all countries and regions except for

Australia and New Zealand) (for model 1.0 only)

56K V.92 data/fax modem (select models only, for use in Australia and New Zealand) (for model

1.0 only)

Atheros AR9285 802.11 a/b/g/n 2x2 WiFi adapter for use in Canada, the Cayman Islands,

Guam, Puerto Rico, the United States, and the US Virgin Islands

Atheros AR9285 802.11 a/b/g/n 2x2 WiFi adapter for use in Afghanistan, Albania, Algeria,

Andorra, Angola, Antigua and Barbuda, Argentian, Armenia, Australia, Austria, Azerbaijan,

Bahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bhutan, Bosnia and Herzegovina,

Botswana, Brazil, Brunei, Bulgeria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde,

Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo, Costa Rica, Croatia,

Cyprus, Czech Republic, Zaire, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador,

Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, Gabon,

Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guatemala, Guinea, Guinea-

Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Italy,

Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Korea-South, Kuwait,

Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Martinique, Nether Antilles, French

Guiana, Aruba, British Virgin Islands, Bermuda, Syria, Guadeloupe, Liechtenstein, Lithuania,

Luxembourg, Macedonia, Madagaascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall

Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,

Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria,

Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland,

Portugal, Republic of Moldova, Romania, rwanda, Samoa, San Marino, Sao tome and Principe,

Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia,

Slovenia, Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, St. Kitts and Nevis, St.

Lucia, St. Vincent and Gren, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan,

Tanzania, Thailand, Timor (East), Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,

Turkmenistan, Tuvalu, Uganda, United Arab Emirates ,United Kingdom, Uruguay, Uzbekistan,

Vanuatu, Venezuela, Vietnam, Yemen, Zambia, and Zimbabwe

PCA UMA system board

PCA UMA system board with modem and card reader

HD5430 PCA Discrete system board (for model 1.0 only)

HD5430 PCA Discrete system board with modem and card reader (for model 1.0 only)

Realtek RTL8191SE 802.11b/g/n 1x1 WiFi Adapter (for models 1.0 and 1.1 only)

593553-001

593554-001

Battery, 6-cell, 2.20 Ah, 47 Wh

Battery, 6-cell, 2.55 Ah, 55 Wh

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Sequential part number listing 33

Spare part number

593836-001

594164-001

594165-001

594166-001

594167-001

594168-001

594169-001

594170-001

594171-001

594172-001

594173-001

595130-001

595185-001

595186-001

595187-001

595188-001

595189-001

595190-001

595191-001

595192-001

595193-001

595194-001

595195-001

595196-001

595197-001

595198-001

595199-001

Description

Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter

AMD Athlon II N330 Processor (2.3 GHz, 1 MB L2 cache, 1066 MHz, 3.2 GT/s)—Dual Core 35

W (for model 1.0 only)

AMD Athlon II P320 Processor (2.1 GHz, 1 MB L2 cache, 1066 MHz, 3.2 GT/s)—Dual Core 25

W (for models 1.0 and 1.1 only)

AMD Phenom N620 Processor (2.8 GHz, 2 MB total L2 cache, 1333 MHz)—Dual Core 35 W

(for models 1.0 and 1.1 only)

AMD Phenom II P820 Processor (1.8 GHz, 1.5 MB L2 cache, 1066 MHz, 3.6 GT/s)—Triple

Core 25 W (for models 1.0 and 1.1 only)

AMD Phenom N830 Processor (2.1 GHz, 1.5 MB total L2 cache, 1333 MHz)—Triple Core 35 W

(for models 1.0 and 1.1 only)

AMD Phenom N930 Processor (2.0 GHz, 2 MB total L2 cache, 1333 MHz)—Quad core 35 W

AMD Phenom II P920 Processor (1.6 GHz, 2 MB total L2 cache, 1066 MHz)—Quad Core 25 W

(for models 1.0 and 1.1 only)

AMD Sempron II V120 Processor (2.2 GHz, 512 MB L2 cache, 1066 MHz, 3.2 GT/s)—Single

Core 25 W (for model 1.0 only)

AMD Turion II N530 Processor (2.5 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s)—Dual Core 35

W (for models 1.0 and 1.1 only)

AMD Turion II P520 Processor (2.3 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s)—Dual Core 25

W (for models 1.0 and 1.1 only)

High Definition display panel (includes display panel and backlight cables)

39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 biscotti computer models

39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 biscotti computer models with webcam

39.6-cm (15.6-in) HD, light-emitting diode display assembly for Presario CQ62 matte black computer models

39.6-cm (15.6-in) HD, light-emitting diode display assembly for Presario CQ62 matte black computer models with webcam

Display bezel for use with Presario CQ62 with microphone module only

Display bezel for use with Presario CQ62 with webcam and microphone modules

Display enclosure for use with HP G62 biscotti computer models

Display bezel for use with HP G62 with microphone module only

Display bezel for use with HP G62 with webcam and microphone modules

Display enclosure for use with Presario CQ62 matte black computer models

Display hinge kit (includes left and right display hinges)

Wireless antenna kit (includes wireless antenna transceivers and cable)

Display screw kit

Display rubber kit

Keyboard for use in North America (includes keyboard cable)

34 Chapter 3 Illustrated parts catalog

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Spare part number

595205-001

595206-001

595207-001

598856-001

598859-001

599053-001

599054-001

599055-001

599057-001

599062-001

595199-121

595199-281

595199-291

595199-AB1

595199-AD1

595200-001

595201-001

595202-001

595203-001

595204-001

599063-001

599092-001

600166-001

600370-001

600650-001

600651-001

600652-001

600849-001

602170-001

602171-001

Description

Keyboard for use in Canada (includes keyboard cable)

Keyboard for use in Thailand (includes keyboard cable)

Keyboard for use in Japan (includes keyboard cable) (for models 1.1 and 1.2 only)

Keyboard for use in Taiwan (includes keyboard cable)

Keyboard for Korea (includes keyboard cable)

Plastics kit

Cable kit

Screw kit

Touchpad button board

Power button board

USB board

Top cover (includes TouchPad board) for use in biscotti computer models

Top cover (includes TouchPad board) for use in matte black computer models

2 GB memory module (1066 MHz, DDR3)

1 GB memory module (1066 MHz, DDR3)

160 GB, 7200 rpm hard drive (for models 1.1 and 1.2 only)

250 GB, 7200 rpm hard drive

320 GB, 7200 rpm hard drive

Hard Drive Hardware Kit (includes bracket and screws)

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with biscotti computer models

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with biscotti computer models

4 GB memory module (1066 MHz, DDR3) (for models 1.1 and 1.2 only)

Webcam module

Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter

(BT3.0+HS ready)

Display hinge covers

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with matte black computer models

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with matte black computer models

Rubber kit (includes four rubber feet)

39.6-cm (15.6-in) HD, light-emitting diode display assembly for Presario CQ62 biscotti computer models

39.6-cm (15.6-in) HD, light-emitting diode display assembly for Presario CQ62 biscotti computer models with webcam

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Sequential part number listing 35

608110-001

608111-001

608112-001

608114-001

611554-001

611555-001

613152–001

613153–001

613161-001

615583-001

615584-001

615585-001

615588-001

615589-001

Spare part number

602172-001

602743-001

602744-001

602745-001

602992-001

603785-001

603787-001

605141-001

605142-001

605145-001

605147-001

606609-001

606610-001

608109-001

Description

Display enclosure for use with Presario CQ62 biscotti computer models

Power connector (includes cable)

Speaker assembly (includes cable)

RTC battery

Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter (BT3.0+HS ready)

640 GB, 5400 rpm hard drive

750 GB, 5400 rpm hard drive (for models 1.0 and 1.2 only)

39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 silver computer models

(for model 1.0 only)

39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 silver computer models with webcam (for model 1.0 only)

Display enclosure for use with HP G62 silver computer models (for model 1.0 only)

Top cover (includes TouchPad board) for use in silver computer models (for model 1.0 only)

Fan/heat sink assembly (includes replacement thermal material) for use with UMA systems

Fan/heat sink assembly (includes replacement thermal material) for use with discrete systems

39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 matte black computer models (for model 1.0 only)

39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 matte black computer models with webcam (for model 1.0 only)

Display enclosure for use with HP G62 matte black computer models (for model 1.0 only)

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with silver computer models (for model 1.0 only)

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with silver computer models (for model 1.0 only)

HD545V PCA Discrete system board (for model 1.0 only)

HD545V PCA Discrete system board with card reader (for model 1.0 only)

65-W AC adapter

90-W AC adapter

65-W AC smart adapter

39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 charcoal computer models (for models 1.1 and 1.2 only)

39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 charcoal computer models with webcam (for models 1.1 and 1.2 only)

Display enclosure for use with HP G62 charcoal computer models (for models 1.1 and 1.2 only)

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with charcoal computer models (for models 1.1 and 1.2 only)

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with charcoal computer models (for models 1.1 and 1.2 only)

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616346-001

616347-001

616405–001

616406–001

616407–001

616408–001

617019-001

617020-001

617021-001

617022-001

617023-001

617029-001

622562-001

622563-001

622564-001

622565-001

Spare part number

615590-001

615591-001

616334-001

616333-001

616335-001

616336-001

616337-001

616343-001

616344-001

616345-001

Description

Top cover (includes TouchPad board) for use in charcoal computer models (for models 1.1 and

1.2 only)

Base enclosure with HDMI card reader (for models 1.1 and 1.2 only)

AMD Athlon II N350 Processor (2.4 GHz, 1 MB L2 cache, 1066 MHz, 3.2 GT/s)—Dual Core 35

W (for models 1.1 and 1.2 only)

V140 discrete processor 2.3 GHz 25 W (for models 1.1 and 1.2 only)

AMD Phenom II P840 Processor (1.9 GHz, 2 MB total L2 cache, 1066 MHz) (for models 1.1 and

1.2 only)

AMD Phenom II P940 Processor (1.7 GHz, 1.5 MB L2 cache, 1066 MHz, 3.6 GT/s) (for models

1.1 and 1.2 only)

AMD Turion II N550 Processor (2.6 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s)—Dual Core 35

W (for models 1.1 and 1.2 only)

AMD Athlon II P340 Processor (2.2 GHz, 1 MB L2 cache, 1066 MHz, 3.2 GT/s)—Dual Core 25

W (for models 1.1 and 1.2 only)

AMD Phenom II N640 Processor (2.9 GHz, 2 MB total L2 cache, 1066 MHz)—Quad Core 35 W

(for models 1.1 and 1.2 only)

AMD Phenom II N850 Processor (2.2 GHz, 2 MB total L2 cache, 1066 MHz) (for models 1.1

and 1.2 only)

AMD Phenom II P950 Processor (2.1 GHz, 1.5 MB L2 cache, 1066 MHz, 3.6 GT/s)—Triple

Core 35 W (for models 1.1 and 1.2 only)

AMD Turion II P540 Processor (2.4 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s)—Dual Core 25

W (for model 1.1 only)

HD5470/512M PCA Discrete system board(for model 1.1 only)

HD5470/512M PCA Discrete system board with card reader (for model 1.1 only)

HD5470/1G PCA Discrete system board (for model 1.1 only)

HD5470/1G PCA Discrete system board with card reader (for model 1.1 only)

Base enclosure with HDMI card reader for biscotti computer models

Base enclosure for biscotti computer models

Base enclosure with HDMI card reader for matte black computer models

Base enclosure for matte black computer models

Base enclosure with HDMI card reader for silver computer models (for model 1.0 only)

Fan/heat sink assembly (includes replacement thermal material) for use with HD545V discrete systems (for model 1.1 only)

39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 imperial blue computer models (for models 1.1 and 1.2 only)

39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 imperial blue computer models with webcam (for models 1.1 and 1.2 only)

Display enclosure for use with HP G62 imperial blue computer models (for models 1.1 and 1.2

only)

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with imperial blue computer models (for models 1.1 and 1.2 only)

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Sequential part number listing 37

634689-001

634690-001

634691-001

634919-001

635494-001

635495-001

636634-001

636635-001

645496-001

Spare part number

622566-001

622567-001

622568-001

632183-001

632184-001

632185-001

632186-001

634686-001

634687-001

634688-001

Description

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with imperial blue computer models (for models 1.1 and 1.2 only)

Top cover (includes TouchPad board) for use in imperial blue computer models (for models 1.1

and 1.2 only)

Base enclosure with HDMI card reader for imperial blue computer models (for models 1.1 and

1.2 only)

HD6370/512M Discrete system board (for model 1.2 only)

HD6370/512M Discrete system board with card reader (for model 1.2 only)

HD6370/1G Discrete system board (for model 1.2 only)

HD6370/1G Discrete system board with card reader (for model 1.2 only)

AMD Athlon II N370 Processor (2.5 GHz, 1 MB L2 cache 1066 MHz)-Dual core 35 W (for model

1.2 only)

AMD Phenom II P650 Processor (2.6 GHZ 2 MB L2 cache)—2W (for model 1.2 only)

AMD Phenom II P860 Processor (2 GHZ 1.5 MB L2 cache 1066 MHz)-Triple core 25 W (for model 1.2 only)

AMD Phenom II P960 Processor (1.8 GHZ 2 MB L2 cache 1066 MHz)-Quad core 25 W (for model 1.2 only)

AMD Turion II N570 Processor (2.7 GHz, 2 MB L2 cache 1066 MHz)-Dual core35 W (for model

1.2 only)

AMD Turion II P560 Processor (2.5 GHz, 2 MB L2 cache 1066 MHz)-Dual core 35 W (for model

1.2 only)

500 GB, 7200 rpm hard drive

AMD Phenom II N660 Processor (3.0 GHz 2 MB L2 cache 1333 MHz)—Dual core 35 W (for model 1.2 only)

AMD Phenom II N870 Processor (2.3 GHZ 1.5 MB L2 cache 1333 MHz)—Triple core (for model

1.2 only)

AMD Champlain V160 Processor (2.4 GHz 512 MB L2 cache 1066 MHz)-Single core 25 W (for model 1.2 only)

AMD Athlon II P360 Discrete Processor (2.3 GHz 1.0 MB L2 cache 1066 MHz)-Dual core 35 W

(for model 1.2 only)

AMD Phenom II N970 Processor (2.2 GHZ 2 MB L2 cache 1333 MHz)—Quad core (for model

1.2 only)

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4 Removal and replacement procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

Flat-bladed screwdriver

Magnetic screwdriver

Phillips P0 and P1 screwdrivers

Service considerations

Before disassembly or assembly procedures, review and adhere to all service considerations.

NOTE:

As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.

Plastic parts

Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions..

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Preliminary replacement requirements 39

Cables and connectors

CAUTION:

When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

Drive handling

CAUTION:

Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”

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Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage might have occurred.

An electronic device exposed to ESD might not be affected at all and can work perfectly throughout a normal cycle. Or the device might function normally for a while, then degrade in the internal layers, reducing its life expectancy.

CAUTION:

To prevent damage to the computer when removing or installing internal components, observe these precautions:

Keep components in their electrostatic-safe containers until you are ready to install them.

Use nonmagnetic tools.

Before touching an electronic component, discharge static electricity by using the guidelines described in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

The following table shows how humidity affects the electrostatic voltage levels generated by different activities.

CAUTION:

A product can be degraded by as little as 700 V.

Event

Walking across carpet

Walking across vinyl floor

Motions of bench worker

Removing DIPS from plastic tube

Removing DIPS from vinyl tray

Removing DIPS from Styrofoam

Removing bubble pack from PCB

Packing PCBs in foam-lined box

Typical electrostatic voltage levels

Relative humidity

10%

35,000 V

12,000 V

6,000 V

2,000 V

11,500 V

14,500 V

26,500 V

21,000 V

40%

15,000 V

5,000 V

800 V

700 V

4,000 V

5,000 V

20,000 V

11,000 V

55%

7,500 V

3,000 V

400 V

400 V

2,000 V

3,500 V

7,000 V

5,000 V

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Preliminary replacement requirements 41

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.

Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

Place items on a grounded surface before removing items from their containers.

Always be properly grounded when touching a component or assembly.

Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

Cover the workstation with approved static-shielding material.

Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.

Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.

Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and

Styrofoam.

Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.

Avoid contact with pins, leads, or circuitry.

Turn off power and input signals before inserting or removing connectors or test equipment.

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Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

Antistatic tape

Antistatic smocks, aprons, and sleeve protectors

Conductive bins and other assembly or soldering aids

Nonconductive foam

Conductive tabletop workstations with ground cords of one megohm resistance

Static-dissipative tables or floor mats with hard ties to the ground

Field service kits

Static awareness labels

Material-handling packages

Nonconductive plastic bags, tubes, or boxes

Metal tote boxes

Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material

Antistatic plastic

Carbon-loaded plastic

Metallized laminate

Use

Bags

Floor mats

Floor mats

Voltage protection level

1,500 V

7,500 V

5,000 V

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Preliminary replacement requirements 43

Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 75 screws, in 12 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

Serial number

The serial number label, located in the battery bay of the computer, provides important information that you may need when contacting technical support.

(1) Product name

(2) Serial number

(3) Product number

(4) Warranty period

(5) Model description (select models)

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Computer feet

Description

Rubber Feet Kit

Spare part number

600849-001

The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the locations illustrated below.

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Component replacement procedures 45

Battery

Description

6 cell, 2.20-Ah, 47 Wh

6 cell, 2.55-Ah, 55 Wh

Spare part number

593553-001

593554-001

Before disassembling the computer:

1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer.

Remove the battery:

1.

Turn the computer upside down on a flat surface.

2.

Slide the battery release latch (1) to release the battery.

3.

Pivot the battery (2) upward and lift it out of the computer (3).

46

To insert the battery, insert the rear edge of the battery into the battery bay and pivot the front edge downward until the battery is seated. The battery release latch automatically locks the battery into place.

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Hard drive

NOTE:

The hard drive spare part kit includes a hard drive bracket and hard drive connector. The hard drive bracket and hard drive connector, as well as the hard drive bracket screws, are also available in the Hard Drive Hardware Kit.

Description

750 GB; 5400 RPM (for models 1.1 and 1.2 only)

640 GB; 5400 RPM

500 GB; 7200 RPM

320 GB; 7200 RPM

250 GB; 7200 RPM

160 GB; 7200 RPM (for models 1.0 and 1.2 only)

Hard drive hardware kit (not illustrated, includes connector, bracket, and screws)

Spare part number

603787–001

603785–001

634919-001

599055-001

599054-001

599053-001

599057-001

Before removing the hard drive:

1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer.

4.

Remove the battery (see Battery on page 46 ).

Remove the hard drive:

1.

Position the computer with the front toward you.

2.

Loosen the two Phillips PM2.5×6.0 captive screws (1) that secure the hard drive cover to the computer.

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Component replacement procedures 47

3.

Lift the left side of the hard drive cover (2), swing it forward, and remove the cover (3). The hard drive cover is included in the plastics kit, spare part number 595200-001.

4.

Remove the three Phillips PM2.5×5.0 screws (1) that secure the hard drive to the computer.

5.

Use the hard drive bracket to lift the hard drive out (2) of the hard drive compartment.

6.

Disconnect the hard drive cable from the system board (3).

7.

Remove the hard drive (4) from the hard drive bay.

8.

To replace the hard drive bracket, remove the four Phillips PM3.0×4.0 screws (1) that secure the hard drive bracket to the hard drive

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9.

Grasp the two attached Mylar tabs and pull the bracket straight up to remove it from the hard drive (2).

Reverse this procedure to install the hard drive.

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Component replacement procedures 49

Optical drive

NOTE:

The optical drive spare part kit includes an optical drive bezel and optical drive bracket.

Description Spare part number

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with:

Biscotti computer models

Matte black computer models

Silver computer models (for model 1.0 only)

Charcoal computer models (for models 1.1 and 1.2 only)

Imperial blue computer models (for models 1.1 and 1.2 only)

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with:

Biscotti computer models

Matte black computer models

Silver computer models (for model 1.0 only)

Charcoal computer models (for models 1.1 and 1.2 only)

Imperial blue computer models (for models 1.1 and 1.2 only)

599062-001

600651-001

608112-001

615588-001

622565-001

599063-001

600652-001

608114-001

615589-001

622566-001

Before removing the optical drive:

1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer.

4.

Remove the battery (see Battery on page 46 ).

5.

Remove the hard drive (see

Hard drive on page 47

).

Remove the optical drive:

1.

Position the computer upside down with the front toward you.

2.

Insert a thin tool, such as a screw driver (1), into the release access slot in the hard drive bay.

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3.

Grasp the bezel and slide the optical drive out of the computer (2).

4.

To replace the optical drive bracket, position the optical drive with the optical drive bracket toward you.

5.

Remove the two Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the optical drive.

6.

Remove the optical drive bracket (2).

Reverse the above procedure to reassemble and install the optical drive.

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Component replacement procedures 51

WLAN module

Description Spare part number

Atheros AR9285 802.11 a/b/g/n 2x2 WiFi

Atheros AR9285 802.11 a/b/g/n 2x2 WiFi adapter

Realtek RTL8191SE 802.11b/g/n 1x1 WiFi Adapter

Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter

580101-001

580101-002

593533-001

593836-001

Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter (BT3.0+HS ready) 600370-001

Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter (BT3.0+HS ready) 602992-001

Before removing the WLAN module:

1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer.

4.

Remove the battery (see Battery on page 46 ).

Remove the WLAN module:

1.

Turn the computer upside down with the front toward you.

2.

Loosen the three Phillips PM2.5×6.0 captive screws (1) that secure the mini-card compartment cover.

3.

Lift the back side of the memory module cover (2).

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4.

Lift the cover off the computer (3). The mini-card compartment cover is included in the plastics kit, spare part number 595200-001.

5.

Disconnect the main antenna cable (1) and the auxiliary antenna cable (2) from the wireless module.

6.

Remove the Phillips PM2.0×3.0 screw (3) that secures the WLAN module to the computer. (The edge of the module opposite the slot rises away from the computer.)

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Component replacement procedures 53

7.

Remove the WLAN module (4) by pulling it away from the slot at an angle.

CAUTION:

To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

NOTE:

WLAN modules are designed with a notch (5) to prevent incorrect insertion into the

WLAN module slot.

Reverse this procedure to install a WLAN module.

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Memory module

Description

1 GB, 1066 MHz DDR3

2 GB, 1066 MHz DDR3

4 GB, 1066 MHz DDR3 (for models 1.1 and 1.2 only)

Spare part number

598859-001

598856-0011

599092-0011

Before removing the memory module:

1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer.

4.

Remove the battery (see Battery on page 46 ).

Remove the memory module:

1.

Turn the computer upside down with the front toward you.

2.

Loosen the three Phillips PM2.5×6.0 captive screws (1) that secure the mini-card compartment cover to the computer.

3.

Lift the back side of the memory module cover (2)

4.

Lift the cover off the computer (3). The mini-card compartment cover is included in the plastics kit, spare part number 595200-001.

NOTE:

Small tabs hold the cover in place. Firmly pull up on the cover to release the tabs.

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Component replacement procedures 55

5.

Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The edge of the module opposite the slot rises away from the computer.)

6.

Remove the module (2) by pulling it away from the slot at an angle.

NOTE:

Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot.

Reverse this procedure to install a memory module.

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Keyboard

Description

For use in Canada

For use in Japan (for models 1.1 and 1.2 only)

For use in Korea

For use in North America

For use in Taiwan

For use in Thailand

Spare part number

595199-121

595199-291

595199-AD1

595199-001

595199-AB1

595199-281

Before removing the keyboard:

1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer.

4.

Remove the battery (see Battery on page 46 ).

5.

Remove the hard drive (see Hard drive on page 47 )

6.

Remove the mini-card compartment cover (see

WLAN module on page 52

).

Remove the keyboard:

1.

Turn the computer upside down with the front toward you.

2.

Remove the three Phillips PM2.5×5.0 and three Phillips PM2.5x6.5 screws that secure the keyboard to the computer.

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Component replacement procedures 57

3.

Turn the computer display-side up with the front toward you.

4.

Open the computer as far as possible.

5.

Release the tabs along the left (1) and right (2) edges of the keyboard using a thin flat-bladed screwdriver.

6.

Lift the rear edge of the keyboard (3), and set the keyboard back towards the display (4).

7.

Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached and disconnect the keyboard cable (2) from the system board.

8.

Remove the keyboard.

Reverse this procedure to install the keyboard.

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Top cover

Description

For use with biscotti computer models

For use with matte black computer models

For use with silver computer models (for model 1.0 only)

For use with charcoal computer models (for models 1.1 and 1.2 only)

For use with imperial blue computer models (for models 1.1 and 1.2 only)

Spare part number

595206-001

595207-001

605147-001

615590-001

622567-001

Before removing the switch cover:

1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting AC adapter from the computer.

4.

Remove the following components:

a.

Battery (see

Battery on page 46 ).

b.

Hard drive (See

Hard drive on page 47 ).

c.

Optical drive (see

Optical drive on page 50 ).

d.

WLAN module (see WLAN module on page 52 ).

e.

Memory module (see

Memory module on page 55 ).

f.

Keyboard (see

Keyboard on page 57

).

Remove the switch cover:

1.

Turn the computer upside down with the front toward you.

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2.

Remove four Phillips PM2.5x3 screws in the battery bay, and remove ten Phillips PM2.5x6.5

screws on the base enclosure. The top cover screws are identified by a triangle icon embossed on the base enclosure.

3.

Turn the computer display-side up with the front toward you.

4.

Open the computer as far as possible.

5.

Remove the Phillips PM2.5×6.0 screw that secures the top cover to the computer.

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6.

Release the power button ZIF connector (1), speaker cable (2), touchpad ZIF connector (3), and touchpad button ZIF connector (4).

7.

Lift the rear edge of the top cover (1) until the top cover disengages from the base enclosure.

Remove the top cover (2).

NOTE:

The TouchPad is glued to the top cover and is included with the top cover spare part.

Reverse this procedure to install the switch cover.

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Speaker assembly

Description

Speaker assembly (includes cable)

Spare part number

602744-001

Before removing the speaker assembly:

1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer.

4.

Remove the battery (see Battery on page 46 ).

5.

Remove the following components:

a.

Optical drive (see

Optical drive on page 50

)

b.

Keyboard (see

Keyboard on page 57

)

c.

Top cover (see Top cover on page 59 )

Remove the speaker assembly:

1.

Turn the top cover upside down.

2.

Remove the three Phillips PM2.5×3.0 screws (1) that secure the speaker assembly to the top cover.

3.

Lift up and remove the speakers (2).

Reverse this procedure to install the speaker assembly.

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Power button board

Description

Power button board

Spare part number

595204-001

Before removing the power button board:

1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer.

4.

Remove the battery (see Battery on page 46 ).

5.

Remove the following components:

a.

Hard drive (see

Hard drive on page 47

)

b.

Optical drive (see

Optical drive on page 50 )

c.

Keyboard (see

Keyboard on page 57

)

d.

Top cover (see Top cover on page 59 )

Remove the power button board:

1.

Turn the top cover upside down with the rear edge toward you.

2.

Remove the Phillips PM2.0×3.0 screw (1) that secures the power button board to the top cover.

3.

Lift up and remove the power button board (2).

Reverse this procedure to install the power button board.

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TouchPad button board

Description

Touchpad button board

Spare part number

595203-001

Before removing the TouchPad button board:

1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer.

4.

Remove the battery (see Battery on page 46 ).

5.

Remove the following components:

a.

Hard drive (see Hard drive on page 47 )

b.

Optical drive (see

Optical drive on page 50

)

c.

Keyboard (see

Keyboard on page 57

)

d.

Top cover (see Top cover on page 59 )

Remove the TouchPad button board:

1.

Turn the top cover upside down with the front toward you.

2.

Remove the two Phillips PM2.0×3.0 screws (1) that secure the TouchPad board to the top cover.

3.

Lift up and remove the touchpad button board (2) from the TouchPad bracket.

Reverse the above procedure to reassemble and install the TouchPad button board.

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Modem module

Description

All countries and regions except for Australia and New Zealand (for model 1.0 only)

Australia and New Zealand (for model 1.0 only)

Spare part number

510100-001

510100-011

Before removing the modem module:

1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer.

4.

Remove the battery (see Battery on page 46 ).

5.

Remove the following components:

a.

Hard drive (see

Hard drive on page 47

)

b.

Optical drive (see

Optical drive on page 50 )

c.

Keyboard (see

Keyboard on page 57

)

d.

Top cover (see Top cover on page 59 )

Remove the modem module:

1.

Turn the computer upright with the front toward you.

2.

Remove the two Phillips PM2.0×3.0 screws (1) that secure the modem module to the system board.

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3.

Lift up on the front of the modem module (2) to disconnect it from the system board.

Reverse the above procedure to install the modem module, and be sure that the connector on the bottom of the modem module connects firmly into the system board.

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USB board

Description

USB board

Spare part number

595205-001

Before removing the USB board:

1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer.

4.

Remove the battery (see Battery on page 46 ).

5.

Remove the following components:

a.

Hard drive (see

Hard drive on page 47

)

b.

Optical drive (see

Optical drive on page 50 )

c.

Keyboard (see

Keyboard on page 57

)

d.

Top cover (see Top cover on page 59 )

Remove the USB board:

1.

Position the computer upright with the right side toward you.

2.

Disconnect the USB board cable (1) from the system board.

3.

Remove the Phillips PM2.5×6.0 screw (2) that secures the USB board to the base enclosure.

4.

Lift the USB board (3) straight up to remove it from the computer. The USB cable is available with the cable kit using spare part number 595201-001

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Reverse this procedure to install the USB board.

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Power connector

Description

Power connector (includes cable)

Spare part number

602743-001

Before removing the power connector cable:

1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer.

4.

Remove the battery (see Battery on page 46 ).

5.

Remove the following components:

a.

Hard drive (see

Hard drive on page 47

)

b.

Optical drive (see

Optical drive on page 50 )

c.

Keyboard (see

Keyboard on page 57

)

d.

Top cover (see Top cover on page 59 )

Remove the power connector cable:

1.

Turn the computer upright with the right side toward you.

2.

Disconnect the power connector cable (1) from the system board.

3.

Lift the power connector (2) from the clips built into the base enclosure.

Reverse this procedure to install the power connector.

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Display assembly

Description

39.6-cm (15.6-in) High Definition (HD), light-emitting diode (LED) display assembly for use in:

HP G62 computer biscotti computer models

HP G62 computer biscotti computer models with webcam

HP G62 silver computer models (for model 1.0 only)

HP G62 silver computer models with webcam (for model 1.0 only)

HP G62 matte black computer models (for model 1.0 only)

HP G62 matte black computer models with webcam (for model 1.0 only)

Presario CQ62 biscotti computer models

Presario CQ62 biscotti computer models with webcam

Presario CQ62 matte black computer models

Presario CQ62 matte black computer models with webcam

HP G62 charcoal computer models (for models 1.1 and 1.2 only)

HP G62 charcoal computer models with webcam (for models 1.1 and 1.2 only)

HP G62 imperial blue computer models (for models 1.1 and 1.2 only)

HP G62 imperial blue computer models with webcam (for models 1.1 and 1.2 only)

Spare part number

595185-001

595186-001

605141-001

605142-001

608109-001

608110-001

602170-001

602171-001

595187-001

595188-001

615583-001

615584-001

622562-001

622563-001

Before removing the display assembly:

1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer.

4.

Remove the battery (see Battery on page 46 ).

5.

Disconnect the wireless antenna cables from the WLAN module (see WLAN module on page 52 ).

6.

Remove the following components:

a.

Optical drive (see

Optical drive on page 50

)

b.

Keyboard (see

Keyboard on page 57

)

c.

Top cover (see Top cover on page 59 )

Remove the display assembly:

1.

Turn the computer display-side up, with the front toward you.

2.

Open the display as far as possible.

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3.

Disconnect the display panel cable (1) and the microphone cable (2) from the system board and remove it from its routing channel.

4.

Pull the antenna cables through the opening in the top cover (3) and disengage the cables from the clip in the routing channel leading to the display hinge (4).

5.

Disconnect the webcam cable (5) from the system board and release it from the clips that attach it to the system board.

CAUTION:

Support the display assembly when removing the display screws in the following steps. Failure to support the display assembly can result in damage to the assembly and other components.

6.

Remove the four black Phillips PM2.5×7.0 screws (1) that secure the display assembly to the computer.

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7.

Lift the display panel (2) straight up to remove it.

Reverse this procedure to install the display assembly.

8.

To replace any of the display assembly internal components, remove the following screw covers and screws:

(1) Two mylar screw covers on the display bezel bottom edge

(2) Two Phillips PM2.5×4.0 screws

The display screw covers are included in the display screw kit, spare part number 595198-001.

72

9.

Flex the inside edge of the top (1), the left and right sides (2), and the bottom (3) of the display bezel until the bezel disengages from the display back cover.

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10.

Remove the display bezel (4).

Reverse this procedure to install the display bezel.

11.

To replace the webcam module (select models only), lift the webcam module as far from the display enclosure as the webcam module cable allows.

12.

Disconnect the webcam module cable (1) from the webcam module, and remove the webcam module (2). The webcam module is available using spare part number 600166-001.

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Reverse this procedure to install the webcam module.

13.

To replace the display hinge covers, remove the two Phillips PM2.5×6.0 screws (1) that secure each hinge to the display enclosure.

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14.

Remove the display hinge covers (2). The display hinge covers are available using spare part number 600650-001.

Reverse this procedure to install the display hinge covers.

15.

To replace the display panel, remove eight phillips PM2.5×6.0 screws (1) that secure the display panel to the display enclosure.

16.

Remove the display panel (2) from the display enclosure. The display panel is available using the spare part number 595130-001.

74

Reverse this procedure to install the display panel.

17.

To replace the display panel brackets, remove the two Phillips PM2.0×3.0 screws (1) that secure each bracket to the display panel.

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18.

Remove the display panel brackets (2) from the display panel. The display panel brackets are available using spare part number 595195-001.

Reverse this procedure to install the display panel brackets.

19.

To replace the wireless antenna transceivers, lift up on the silver transceiver (1) and release the adhesive material from the display cover (2).

20.

Lift up to remove the antenna transceivers (3). The wireless antenna transceivers with cable is available with the LCD cable kit using spare part number 595196-001..

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Reverse this procedure to install the display wireless antenna transceivers.

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System board

NOTE:

The system board spare part kit includes UMA or discrete graphics subsystem memory and replacement thermal material.

Description

PCA UMA system board

PCA UMA system board with modem and card reader

HD5430 PCA Discrete system board (for model 1.0 only)

HD5430 PCA Discrete system board with modem and card reader (for model 1.0 only)

HD545V PCA Discrete system board (for model 1.0 only)

HD545V PCA Discrete system board with card reader (for model 1.0 only)

HD5470/512M PCA Discrete system board (for model 1.1 only)

HD5470/512M PCA Discrete system board with card reader (for model 1.1 only)

HD5470/1G PCA Discrete system board (for model 1.1 only)

HD5470/1G PCA Discrete system board with card reader (for model 1.1 only)

HD6370/512M Discrete system board (for model 1.2 only)

HD6370/512M Discrete system board with card reader (for model 1.2 only)

HD6370/1G Discrete system board (for model 1.2 only)

HD6370/1G Discrete system board with card reader (for model 1.2 only)

Spare part number

592808–001

592809–001

592810-001

592811-001

611554-001

611555-001

616405–001

616406–001

616407–001

616408–001

632183-001

632184-001

632185-001

632186-001

When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:

RTC battery (see

RTC battery on page 79 )

Memory modules (see

Memory module on page 55 )

WLAN module (see WLAN module on page 52 )

Modem module (see

Modem module on page 65 )

Before removing the system board:

1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer.

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4.

Remove the battery (see Battery on page 46 ).

5.

Remove the following components:

a.

Hard drive (see

Hard drive on page 47

)

b.

Optical drive (see

Optical drive on page 50 )

c.

Keyboard (see

Keyboard on page 57

)

d.

Top cover (see Top cover on page 59 )

e.

Speaker assembly (see

Speaker assembly on page 62

)

f.

Display assembly (see

Display assembly on page 70

)

Remove the following cables from the system board:

Power connector cable (see

Power connector on page 69 )

USB board cable (see

USB board on page 67

)

1.

Turn the computer upright with the right side toward you.

2.

Remove the three Phillips PM2.5×4.0 (1) screws that secure the system board to the computer.

3.

Grasp the right edge (2) of the system board.

4.

Lift the system board (3), and pull it away from the base enclosure at an angle.

Reverse this procedure to install the system board.

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5.

To replace the modem module cable, remove the RJ-11 connector cable from the clips (1), and then lift the connector straight up (2) and out of the computer. The modem module cable is available using spare part number 595201-001.

Reverse this procedure to install the modem module cable.

When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:

Fan/heat sink assembly (see

Fan/heat sink assembly on page 81 )

Processor (see

Processor on page 85 )

Reverse the preceding procedure to install the system board.

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RTC battery

Description

RTC battery

Spare part number

602745-001

Before removing the RTC battery:

1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer.

4.

Remove the battery (see Battery on page 46 ).

5.

Remove the following components:

a.

Hard drive (see

Hard drive on page 47

)

b.

WLAN (see

WLAN module on page 52 )

c.

Optical drive (see

Optical drive on page 50 )

d.

Keyboard (see

Keyboard on page 57

)

e.

Top cover (see Top cover on page 59 )

f.

Speaker assembly (see

Speaker assembly on page 62

)

g.

Display assembly (see

Display assembly on page 70

)

h.

System board (see

System board on page 76 )

Remove the RTC battery:

1.

Turn the system board upside down.

2.

Use a sharp, non-conductive tool to release the clip (1) that secures the battery to the system board.

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3.

Lift the battery (2) out of the computer.

Reverse this procedure to install the RTC battery.

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Fan/heat sink assembly

Description

Fan/heat sink assembly (includes replacement thermal material) for use only with computer models with UMA graphics subsystem memory

Fan/heat sink assembly (includes replacement thermal material) for use only with computer models with discrete graphics subsystem memory

Fan/heat sink assembly (includes replacement thermal material) for use only with computer models with HD545V discrete systems subsystem memory (for model 1.1 only)

Spare part number

606609-001

606610-001

617029-001

Before removing the fan/heat sink assembly:

1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer.

4.

Remove the battery (see Battery on page 46 ).

5.

Remove the following components:

a.

Hard drive (see

Hard drive on page 47

)

b.

Optical drive (see

Optical drive on page 50 )

c.

Keyboard (see

Keyboard on page 57

)

d.

Top cover (see Top cover on page 59 )

e.

Speaker assembly (see

Speaker assembly on page 62

)

f.

Display assembly (see

Display assembly on page 70

)

g.

System board (see

System board on page 76 )

Remove the fan/heat assembly (fan/heat sink appearance might vary):

NOTE:

Steps 1 through 4 apply only to computer models equipped with graphics subsystems having UMA memory.

1.

Turn the system board right-side up, with the front toward you.

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2.

Disconnect the fan cable from the system board.

3.

Follow the sequence embossed on heat sink to loosen the three Phillips PM2.5×7.0 captive screws (1) that secure the fan/heat sink assembly to the system board.

NOTE:

Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board components, it might be necessary to move the fan/heat sink assembly from side to side to detach the assembly.

4.

Remove the fan/heat sink assembly (2) by lifting straight up.

NOTE:

Steps 5 through 8 apply only to computer models equipped with graphics subsystems having discrete memory.

1.

Turn the system board right-side up, with the front toward you.

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2.

Disconnect the fan cable from the system board.

3.

Loosen the three Phillips captive screws (1) and three Phillips spring-loaded captive screws (2) that secure the fan/heat sink assembly.

NOTE:

Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board components, it might be necessary to move the fan/heat sink assembly from side to side to detach the assembly.

4.

Remove the fan/heat sink assembly (3) by lifting straight up.

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Reverse this procedure to install the fan/heat sink assembly.

The thermal material must be thoroughly cleaned from the surface of the fan/heat sink assembly (1),

(3) and the processor (2) and video components (4) each time the fan/heat sink assembly is removed. Thermal pads and thermal paste must be installed on all surfaces before the fan/heat sink assembly is reinstalled.

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NOTE:

Thermal pads and thermal paste are included with all fan/heat sink assembly, system board, and processor spare part kits.

The following illustration shows the locations for thermal material on systems with UMA graphics subsystems.

The thermal material must be thoroughly cleaned from the surface of the fan/heat sink assembly (1) and (3), and the processor component (2), each time the fan/heat sink assembly is removed. Thermal pads and thermal paste must be installed on all surfaces before the fan/heat sink assembly is reinstalled.

The following illustration shows the locations for thermal material on systems with discrete graphics subsystems.

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Processor

NOTE:

All processor spare part kits include thermal material.

Description Spare part number

AMD Phenom N930 Processor (2.0 GHz, 2 MB total L2 cache, 1333 MHz)—Quad core 35 W

AMD Phenom N830 Processor (2.1 GHz, 1.5 MB total L2 cache, 1333 MHz)—Triple Core 35 W

AMD Phenom N620 Processor (2.8 GHz, 2 MB total L2 cache, 1333 MHz)—Dual Core 35 W

AMD Phenom II P920 Processor (1.6 GHz, 2 MB total L2 cache, 1066 MHz)—Quad Core 25 W

594169-001

594168-001

594166-001

594170-001

AMD Phenom II P820 Processor (1.8 GHz, 1.5 MB L2 cache, 1066 MHz, 3.6 GT/s)—Triple Core

25 W

594167-001

AMD Turion II N530 Processor (2.5 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s)—Dual Core 35 W 594172-001

AMD Turion II P520 Processor (2.3 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s)—Dual Core 25 W 594173-001

AMD Athlon II N330 Processor (2.3 GHz, 1 MB L2 cache, 1066 MHz, 3.2 GT/s)—Dual Core 35 W

(for model 1.0 only)

594164-001

AMD Athlon II P320 Processor (2.1 GHz, 1 MB L2 cache, 1066 MHz, 3.2 GT/s)—Dual Core 25 W 594165-001

AMD Sempron II V120 Processor (2.2 GHz, 512 MB L2 cache, 1066 MHz, 3.2-GT/s)—Single

Core 25 W (for model 1.0 only)

594171-001

616343-001 AMD Athlon II P340 Processor (2.2 GHz, 1 MB L2 cache, 1066 MHz, 3.2 GT/s)—Dual Core 25 W

(for model 1.1 only)

AMD Athlon II N350 Processor (2.4 GHz, 1 MB L2 cache, 1066 MHz, 3.2 GT/s)—Dual Core 35 W

(for model 1.1 only)

616334-001

616347-001 AMD Turion II P540 Processor (2.4 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s)—Dual Core 25 W

(for model 1.1 only)

AMD Turion II N550 Processor (2.6 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s)—Dual Core 35 W

(for model 1.1 only)

AMD Phenom II N640 Processor (2.9 GHz, 2 MB total L2 cache, 1066 MHz)—Quad Core 35 W

(for model 1.1 only)

AMD Phenom II P840 Processor (1.9 GHz, 2 MB total L2 cache, 1066 MHz) (for model 1.1 only)

AMD Phenom II N850 Processor (2.2 GHz, 2 MB total L2 cache, 1066 MHz) (for model 1.1 only)

AMD Phenom II P940 Processor (1.7 GHz, 1.5 MB L2 cache, 1066 MHz, 3.6 GT/s) (for model 1.1

only)

616337-001

616344-001

616335-001

616345-001

616336-001

AMD Phenom II P950 Processor (2.1 GHz, 1.5 MB L2 cache, 1066 MHz, 3.6 GT/s)—Triple Core

35 W (for model 1.1 only)

AMD Turion II P560 Processor (2.5 GHz, 2 MB L2 cache 1066 MHz)-Dual core 35 W (for model

1.2 only)

AMD Athlon II N370 Processor (2.5 GHz, 1 MB L2 cache 1066 MHz)-Dual core 35 W (for model

1.2 only)

AMD Turion II N570 Processor (2.7 GHz, 2 MB L2 cache 1066 MHz)-Dual core35 W (for model

1.2 only)

AMD Phenom II N970 Processor (2.2 GHZ 2 MB L2 cache 1333 MHz)—Quad core (for model 1.2

only)

616346-001

634691-001

634686-001

634690-001

645496-001

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Description Spare part number

AMD Phenom II P960 Processor (1.8 GHZ 2 MB L2 cache 1066 MHz)-Quad core 25 W (for model

1.2 only)

634689-001

AMD Phenom II N870 Processor (2.3 GHZ 1.5 MB L2 cache 1333 MHz)—Triple core (for model

1.2 only)

635495-001

634688-001 AMD Phenom II P860 Processor (2 GHZ 1.5 MB L2 cache 1066 MHz)—Triple core 25 W (for model 1.2 only)

AMD Phenom II N660 Processor (3.0 GHz 2 MB L2 cache 1333 MHz)—Dual core 35 W (for model 1.2 only)

635494-001

AMD Phenom II P650 Processor (2.6 GHZ 2 MB L2 cache)-25 W (for model 1.2 only)

AMD Athlon II P360 Discrete Processor (2.3 GHz 1.0 MB L2 cache 1066 MHz)-Dual core 35 W

(for model 1.2 only)

AMD Champlain V160 Processor (2.4 GHz 512 MB L2 cache 1066 MHz)-Single core 25 W (for model 1.2 only)

634687-001

636635-001

636634-001

Before removing the processor:

1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer.

4.

Remove the battery (see Battery on page 46 ).

5.

Remove the following components:

a.

Hard drive (see Hard drive on page 47 )

b.

Optical drive (see

Optical drive on page 50

)

c.

Keyboard (see

Keyboard on page 57

)

d.

Top cover (see Top cover on page 59 )

e.

Speaker assembly (see Speaker assembly on page 62

)

f.

Display assembly (see

Display assembly on page 70

)

g.

System board (see

System board on page 76

)

h.

Fan/heat sink assembly (see

Fan/heat sink assembly on page 81 )

Remove the processor:

1.

Turn the processor locking screw (1) one-half turn counterclockwise until you hear a click.

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2.

Lift the processor (2) straight up and remove it.

NOTE:

The gold triangle (3) on the processor must be aligned with the triangle icon (4) embossed on the processor socket when you install the processor.

Reverse this procedure to install the processor.

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5 Setup Utility

Computer Setup in Windows 7

To view the drives installed on the computer, select Start > Computer.

On models with a secondary hard drive (drive D), the optical drive becomes drive E. The next drive added to the system, such as a new USB drive, is be assigned the next available drive letter.

Starting Setup Utility

Setup Utility is a ROM-based information and customization utility that can be used even when the

Windows operating system is not working.

The utility reports information about the computer and provides settings for startup, security, and other preferences.

To start Setup Utility:

Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for

Startup Menu message appears in the lower-left corner of the screen, press the f10 key.

– or –

1.

Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for

Startup Menu message appears in the lower-left corner of the screen, press the esc key.

2.

When the Startup Menu appears, press the f10 key.

Using Setup Utility

Changing the language of Setup Utility

The following procedure explains how to change the language of Setup Utility. If Setup Utility is not already running, begin at step 1. If Setup Utility is already running, begin at step 2.

1.

Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for

Startup Menu message appears in the lower-left corner of the screen, press the f10 key.

– or –

Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for

Startup Menu message is appears in the lower-left corner of the screen, press the esc key.

When the Startup Menu displays, press the f10 key.

2.

Use the arrow keys to select System Configuration > Language, and then press the enter key.

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3.

Use the arrow keys to select a language, and then press enter key.

4.

When a confirmation prompt with your language selected displays, press the enter key.

5.

To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving

Changes, and then press the enter key.

Changes goes into effect immediately.

Navigating and selecting in Setup Utility

Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke.

To choose a menu or a menu item, use the arrow keys.

To choose an item in a list or to toggle a field, for example an Enable/Disable field, use either the arrow keys or the f5 or f6 keys.

To select an item, press the enter key.

To close a text box or return to the menu display, press the esc key.

To display additional navigation and selection information while Setup Utility is open, press the f1 key.

Displaying system information

The following procedure explains how to display system information in Setup Utility. If Setup Utility is not open, begin at step 1. If Setup Utility is open, begin at step 2.

1.

Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for

Startup Menu message displays in the lower-left corner of the screen, press the f10 key.

– or –

Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for

Startup Menu message displays in the lower-left corner of the screen, press the esc key. When the Startup Menu displays, press the f10 key.

2.

Select the Main menu. System information such as the system time and date, and identification information about the computer is displayed.

3.

To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit

Discarding Changes, and then press the enter key.

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Restoring default settings in Setup Utility

The following procedure explains how to restore Setup Utility default settings. If Setup Utility is not already running, begin at step 1. If Setup Utility is already running, begin at step 2.

1.

Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for

Startup Menu message displays in the lower-left corner of the screen, press the f10 key.

– or –

Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for

Startup Menu message displays in the lower-left corner of the screen, press the esc key. When the Startup Menu appears, press the f10 key.

2.

Use the arrow keys to select Exit > Load Setup Defaults, and then press the enter key.

3.

When the Setup Confirmation appears, press the enter key.

4.

To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving

Changes, and then press the enter key.

Setup Utility default settings go into effect when the computer restarts.

NOTE:

Password, security, and language settings are not changed when you restore the factory default settings.

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Exiting Setup Utility

You can exit Setup Utility with or without saving changes.

To exit Setup Utility and save changes from the current session:

If the Setup Utility menus are not displayed, press the esc key to return to the menu display.

Then use the arrow keys to select Exit > Exit Saving Changes, and then press the enter key.

To exit Setup Utility without saving changes from the current session:

If the Setup Utility menus are not displayed, press the esc key to return to the menu display.

Then use the arrow keys to select Exit > Exit Discarding Changes, and then press the enter key.

After either choice, the computer restarts in Windows.

Setup Utility menus

The menu tables in this section provide an overview of Setup Utility options.

NOTE:

Some of the Setup Utility menu items listed in this chapter might not be supported by the computer.

Main menu

Select

System information

To do this

View and change the system time and date.

View identification information about the computer.

View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only).

Security menu

Select

Administrator password

Power-On password

To do this

Enter, change, or delete an administrator password.

Enter, change, or delete a power-on password.

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System Configuration menu

Select

Language Support

Button Sound (select models only)

Virtualization Technology (select models only)

Processor C6 State (select models only)

LAN Power Saving (select models only)

To do this

Change the language of Setup Utility.

Enable/disable the capacitive button tapping sound.

Enable/disable the processor Virtualization Technology.

Enable/disable the processor C6 sleep state.

Enable/disable LAN Power Saving. When enabled, saves power when the computer is in DC mode.

Enable/disable Card Reader/1394 Power Saving.

Card Reader/1394 Power Saving (select models only)

Fan Always On

Action Keys Mode

Boot Options

Enabled/disable Fan Always On. When enabled, the computer fan will always be on.

Enable/disable Action Keys Mode.

Set the following boot options:

POST hotkey delay (sec.)―Set the delay for the f1 , f2 , f9 , f10 , f11 , and f12 functions of Setup Utility in intervals of 5 seconds each (0,

5, 10, 15, 20).

CD-ROM Boot―Enable/disable boot from CD-ROM.

Floppy Boot―Enable/disable boot from diskette.

Internal Network Adapter Boot―Enable/disable boot from the internal network adapter.

Boot Order―Set the boot order for:

Notebook Hard Drive

Internal CD/DVD ROM Drive

USB Diskette on Key/USB Hard Disk

USB CD/DVD ROM Drive

USB Floppy

Network Adapter

Diagnostics menu

Select

Hard Disk Self Test

Secondary Hard Disk Self Test (select models only)

Memory Test

To do this

Run a comprehensive self-test on the hard drive.

NOTE:

On models with two hard drives, this menu option is called the

Primary Hard Disk Self Test.

Run a comprehensive self-test on a secondary hard drive.

Run a diagnostic test on the system memory.

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Computer Setup in Linux

Starting Computer Setup

Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load.

NOTE:

Some of the Computer Setup menu items listed in this guide might not be supported by the computer.

NOTE:

Pointing devices are not supported in Computer Setup. Use the keyboard to navigate and make selections.

NOTE:

An external keyboard connected by USB can be used with Computer Setup only if USB legacy support is enabled.

To start Computer Setup:

1.

Turn on or restart the computer.

2.

Before the operating system opens and when the F10=ROM Based Setup message displays in the lower-left corner of the screen, press the f10 key.

Using Computer Setup

Navigating and selecting in Computer Setup

The information and settings in Computer Setup are accessed from the File, Security, Diagnostics, and System Configuration menus.

1.

Open Computer Setup by turning on or restarting the computer, and then pressing the f10 key when the F10 = ROM Based Setup message appears in the lower-left corner of the screen.

Because Computer Setup is not operating system based, it does not support the TouchPad.

Navigation and selection are by keystroke:

To choose a menu or a menu item, use the arrow keys.

To select an item, press the enter key.

To close open dialog boxes and return to the main Computer Setup screen, press the esc key.

To view navigation information, press the f1 key.

To change the language, press the f2 key.

2.

Select the File, Security, Diagnostics, or System Configuration menu.

3.

To exit Computer Setup, choose one of the following methods:

To exit Computer Setup without saving your preferences, use the arrow keys to select File

> Ignore Changes And Exit. Then follow the instructions on the screen.

To save your preferences and exit Computer Setup, use the arrow keys to select File >

Save Changes And Exit. Then follow the instructions on the screen.

Your preferences go into effect when the computer restarts.

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Restoring factory settings in Computer Setup

To return all settings in Computer Setup to the values that were set at the factory:

1.

Open Computer Setup by turning on or restarting the computer, and then pressing the f10 key when the F10 = ROM Based Setup message displays in the lower-left corner of the screen.

2.

Use the arrow keys to select File > Restore Defaults, and then press the enter key.

3.

When the confirmation dialog box opens, press the f10 key.

4.

To save your preferences and exit Computer Setup, use the arrow keys to select File > Save

Changes And Exit. Then follow the instructions on the screen.

Your preferences go into effect when the computer restarts.

NOTE:

Your password settings and security settings are not changed when you restore the factory settings.

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Computer Setup menus

The menu tables in this section provide an overview of Computer Setup options.

NOTE:

Some of the Computer Setup menu items listed in this chapter might not be supported by the computer.

File menu

Select

System information

Restore Defaults

Ignore Changes And Exit

Save Changes And Exit

To do this

View identification information for the computer.

View specification information for the processor, cache and memory size, and system ROM.

Replace the configuration settings in Computer Setup with the original factory settings. (Password settings and security settings are not changed when you restore the factory settings.)

Cancel any changes entered during the current session, and then exit and restart the computer.

Save any changes entered during the current session, and then exit and restart the computer. Changes go into effect when the computer restarts.

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Security menu

NOTE:

Some of the menu items listed in this section might not be supported by the computer.

Select

Setup Password

Power-On Password

Password Options

DriveLock Passwords

System IDs

Disk Sanitizer

To do this

Enter, change, or delete a setup password.

Enter, change, or delete a power-on password.

Enable/disable stringent security.

Enable/disable the password requirement on computer restart.

Enable/disable DriveLock on any computer hard drive.

Enter, change, or disable DriveLock on an optional

MultiBay hard drive.

NOTE:

DriveLock settings are accessible only when you enter Computer Setup by turning on (not restarting) the computer.

Enter a user-defined computer asset tracking number and ownership tag.

Run Disk Sanitizer to destroy all existing data on the primary hard drive. The following options are available:

Fast: Runs the Disk Sanitizer erase cycle once.

Optimum: Runs the Disk Sanitizer erase cycle 3 times.

Custom: Allows you to select the desired number of

Disk Sanitizer erase cycles from a list.

CAUTION:

If you run Disk Sanitizer, the data on the primary hard drive is destroyed permanently.

Diagnostics menu

Select

HDD Self-Test Options

Memory Check

To do this

Run a comprehensive self-test on any hard drive in the system or on any optional MultiBay hard drive.

Run a comprehensive check on system memory.

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System Configuration menu

NOTE:

Some of the listed System Configuration options might not be supported by the computer.

Select

Language

Boot options

Device Configurations

To do this

Change the Computer Setup language.

Set an f9 , f10 , and f12 delay when starting up.

Enable/disable CD-ROM boot.

Enable/disable floppy boot.

Enable/disable internal network adapter boot.

Enable/disable MultiBoot, which sets a boot order that can include most boot devices in the system.

Set the Express Boot Popup delay in seconds.

Set the boot order.

1st boot device—USB CD-ROM

2nd boot device—USB floppy

3rd boot device—USB SuperDisk

4th boot device—Notebook hard drive

5th boot device—USB hard disk

6th boot device—Network controller

Swap the functions of the fn key and left ctrl key.

Enable/disable USB legacy support. When enabled,

USB legacy support allows the following:

Use of a USB keyboard in Computer Setup even when the operating system is not running.

Startup from bootable USB devices, including a hard drive, diskette drive, or optical drive connected by a USB port to the computer.

Enable/disable BIOS DMA data transfers.

Enable/disable fan always on while connected to an AC outlet.

Enable/disable data execution prevention.

Enable/disable LAN power saving mode.

Enable/disable SATA Native Mode.

Enable/disable Dual Core CPU.

Enable/disable HDD translation mode.

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Select

Built-in device options

Port options

To do this

Enable/disable embedded WLAN Device Radio.

Enable/disable embedded Bluetooth Device Radio.

Enable/disable Network Interface Controller (NIC)

Enable/disable LAN/WLAN Switching.

Enable/disable Wake on LAN.

Enable/disable the integrated camera (webcam)

Enable/disable USB port.

Enable/disable ExpressCard slot.

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6 Specifications

Computer specifications

Dimensions

Depth

Width

Height (front to rear)

Weight (lowest weight configuration)

Input power

Operating voltage

Operating current

Temperature

Operating (not writing to optical disc)

24.7 cm (9.7 in)

37.4 cm (14.7 in)

3.2 to 3.7 cm (1.3 to 1.4 in)

< 2.25 kg (5.5 lbs)

18.5 V dc @ 4.74 A – 90 W

4.74 A

Operating (writing to optical disc)

Nonoperating

Relative humidity

Operating

Nonoperating

Maximum altitude (unpressurized)

Operating

Nonoperating

0°C to 35°C (32°F to 95°F)

5°C to 35°C (41°F to 95°F)

-20°C to 60°C (-4°F to 140°F)

10% to 90%

5% to 95%

-15 m to 3,048 m (-50 ft to 10,000 ft)

-15 m to 12,192 m (-50 ft to 40,000 ft)

NOTE:

Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures.

39.6-cm (15.6-in) display specifications

Dimensions

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Height

Width

Diagonal

Number of colors

Contrast ratio

Brightness

Pixel resolution

Pitch

Format

Configuration

Backlight

Character display

Total power consumption

Viewing angle

21.0 cm (8.27 in)

35.9 cm (14.1 in)

39.6 cm (15.6)

Up to 16.8 million

300:1 (typical)

200 nits (typical)

0.259 × 0.259 mm

1280 × 800; HD: 1366 × 768

RGB vertical stripe

LED

80 × 25

4.0 W

±40° horizontal, +120/-40° vertical (typical)

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Hard drive specifications

750 GB* 640 GB* 500 GB* 320 GB* 250 GB* 160 GB*

Dimensions

Height

Width

Weight

9.5 mm

70 mm

101 g

9.5 mm

70 mm

101 g

9.5 mm

70 mm

101 g

9.5 mm

70 mm

101 g

9.5 mm

70 mm

101 g

9.5 mm

70 mm

101 g

Interface type

Transfer rate

SATA

Security

ATA security

Seek times (typical read, including setting)

SATA

100 MB/sec 106 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec

ATA security

SATA

ATA security

SATA

ATA security

SATA

ATA security

SATA

ATA security

Single track

Average

Maximum

Logical blocks

Disc rotational speed

Operating temperature

3.0 ms

13.0 ms

5400 rpm

1.0 ms

14.0 ms

24.0 ms

1,465,128.3

59

24.0 ms

1,250,263,7

28

5400 rpm

1.0 ms

14.0 ms

22.0 ms

976,773,16

8

7200 rpm

1.5 ms

12.0 ms

22.0 ms

625,142,44

8

7200 rpm

5°C to 55°C (41°F to 131°F)

2.0 ms

12.0 ms

22.0 ms

488,397,16

8

7200 rpm

1.5 ms

11.0 ms

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.

NOTE:

Certain restrictions and exclusions apply. Contact technical support for details.

22.0 ms

312,581,80

8

7200 rpm

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Hard drive specifications 103

DVD±RW and CD-RW SuperMulti Double-Layer Combo

Drive with LightScribe specifications

Applicable disc

Read

Write

Random access time

DVD

CD

Cache buffer

Data transfer rate

24X CD-ROM

8X DVD-ROM

24X CD-R

16X CD-RW

8X DVD+R

4X DVD+RW

8X DVD-R

4X DVD-RW

2.4X DVD+R(9)

5X DVD-RAM

Transfer mode

CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED

MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD

(Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-

ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD

+RW, DVD-RAM

CD-R and CD-RW, DVD+R, DVD+RW, DVD-R, DVD-RW, DVD-RAM

< 230 ms

< 175 ms

2 MB

3,600 KB/sec

10,800 KB/sec

3,600 KB/sec

2,400 KB/sec

10,800 KB/sec

5,400 KB/sec

10,800 KB/sec

5,400 KB/sec

2,700 KB/sec

6,750 KB/sec

Multiword DMA Mode

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Blu-ray ROM with LightScribe DVD±R/RW SuperMulti

Double-Layer Drive specifications

Applicable disc

Read

Write

Random access time

BD

DVD

CD

Cache buffer

Data transfer rate

24X CD-ROM

8X DVD-ROM

4X BD

24X CD-R

16X CD-RW

8X DVD+R

4X DVD+RW

8X DVD-R

4X DVD-RW

2.4X DVD+R(9)

5X DVD-RAM

1X BD-ROM

1X BD-R read

1X BD-RE read

Transfer mode

BD-ROM, BD-ROM-DL, BD-R, BD-R-DL, BD-RE, BD-RE-DL, DVD-ROM,

DVD+R, DVD+R-DL, DVD+RW, DVD-R, DVD-R-DL, DVD-RW, DVD-RAM

(Ver.2), CD-DA, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form 1 and form 2), Photo CD (single and multiple sessions), CD Extra,

CD-R, CD-RW, and CD-TEXT

DVD-RAM (Ver.2), DVD+R, DVD-R, CD-R, and CD-ROM

< 230 ms

< 180 ms

< 180 ms

4.5 MB

3,600 KB/sec

10,800 KB/sec

18,000 KB/sec

3,600 KB/sec

2,400 KB/sec

10,800 KB/sec

5,400 KB/sec

10,800 KB/sec

5,400 KB/sec

2,700 KB/sec

6,750 KB/sec

4,500 KB/sec

4,500 KB/sec

4,500 KB/sec

Multiword DMA Mode

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System resource specifications

Use Device Manager to get a graphical view of the system resources that control how the devices work on the computer. System resources accessible from Device Manager are direct memory access

(DMA) channels, input/output (I/O) ports, interrupt request (IRQ) lines, and memory addresses.

If two devices require the same resource and create a device conflict, manually change the resource settings in Device Manager to be sure each setting is unique.

CAUTION:

Improperly changing resource settings can disable the hardware and cause the computer to malfunction or become inoperable. Only users who have expert knowledge of computer hardware and hardware configurations should change resource settings.

To view resource settings in Windows 7 and Windows Vista:

1.

Select Start > Computer.

2.

Click System properties near the top of the Computer folder.

3.

On the left, click Device Manager.

4.

On the View menu, click one of the following:

Resources by type

Resources by connection

To view resource settings in Windows XP:

1.

Select Start > My Computer, or double-click My Computer on the desktop.

2.

Under System Tasks, click View system information.

3.

In the System Properties window, select the Hardware tab.

4.

Click Device Manager.

5.

On the View menu, click one of the following:

Resources by type

Resources by connection

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7 Backup and recovery

Recovery after a system failure is as complete as your most current backup. HP recommends creating recovery discs immediately after software setup. As you add new software and data files, continue to back up your system on a regular basis to maintain a reasonably current backup.

Tools provided by the operating system and HP Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure:

Creating a set of recovery discs (Recovery Manager software feature). Recovery discs are used to start up (boot) the computer and restore the operating system and software programs to factory settings in case of system failure or instability.

Backing up your information regularly to protect your important system files.

Creating system restore points (operating system feature). System restore points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state.

Recovering a program or driver (Recovery Manager software feature). This feature helps you reinstall a program or driver without performing a full system recovery.

Performing a full system recovery (Recovery Manager software feature). With Recovery

Manager, you can recover the full factory image if you experience system failure or instability.

Recovery Manager works from a dedicated recovery partition (select models only) on the hard drive or from recovery discs you create.

NOTE:

Computers with a solid-state drive (SSD) might not have a recovery partition. Recovery discs have been included for computers that do not have a partition. Use these discs to recover the operating system and software. To check for the presence of a recovery partition, select

Start >right-click Computer > click Manage > click Disk Management. If the partition is present, an HP Recovery drive is listed in the window.

Windows 7

To protect your information, back up your files and folders. In case of system failure, use the backup files to restore the computer.

CAUTION:

In the event of a hard drive failure, you cannot use the computer to access the Disaster

Recovery utility. Therefore, HP recommends downloading the Disaster Recovery utility SoftPaq, and then extract it to a USB flash drive as soon as possible after software setup. For details, see

“Downloading and extracting the Disaster Recovery utility” later in this section.

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Depending on the computer model, you might have one of the following backup and recovery solutions:

Roxio BackOnTrack

HP Recovery Manager

NOTE:

For detailed information, perform a search for these topics in Help and Support.

Creating recovery discs

HP recommends creating recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability. Create these discs after setting up the computer for the first time.

Handle these discs carefully and keep them in a safe place. The software allows the creation of only one set of recovery discs.

NOTE:

Use an optional external optical drive (purchased separately) to create recovery discs, or purchase recovery discs for the computer from the HP Web site.

Note the following guidelines before creating recovery discs:

NOTE:

The external hard drive must be connected to a USB port on the computer, not to a USB port on an external device such as a hub.

Use high-quality DVD-R, DVD+R, BD-R (writable Blu-ray), or CD-R discs. All these discs are purchased separately. DVDs and BDs have a much higher capacity than CDs. If you use CDs, up to 20 discs might be required, whereas only a few DVDs or BDs are required.

NOTE:

Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE

(rewritable Blu-ray) discs, are not compatible with the Recovery Manager software.

The computer must be connected to AC power during this process.

Only one set of recovery discs can be created per computer.

Number each disc before inserting it into the optical drive.

If necessary, exit the program before you have finished creating the recovery discs. The next time you open Recovery Manager, you are prompted to continue the disc creation process.

To create a set of recovery discs:

1.

Select Start > All Programs > Recovery Manager > Recovery Disk Creation.

2.

Follow the on-screen instructions.

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Backing up your information

As you add new software and data files, back up the system on a regular basis to maintain a reasonably current backup. Back up your system at the following times:

At regularly scheduled times

NOTE:

Set reminders to back up your information periodically.

Before the computer is repaired or restored

Before you add or modify hardware or software

Note the following when backing up:

Create system restore points using the Windows System Restore feature, and periodically copy them to disc.

Store personal files in the Documents library and back up this folder periodically.

Back up templates stored in their associated programs.

Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time-saver if you have to reset your preferences.

To copy the screen and paste it into a word-processing document steps:

1.

Display the screen.

2.

Copy the screen:

To copy only the active window, press alt+prt sc .

To copy the entire screen, press prt sc .

3.

Open a word-processing document, and then select Edit > Paste.

4.

Save the document.

Back up the information to an optional external hard drive, a network drive, or discs.

When backing up to discs, use any of the following types of discs (purchased separately): CD-R,

CD-RW, DVD+R, DVD-R, or DVD±RW. The discs you use will depend on the type of optical drive installed in the computer.

NOTE:

DVDs store more information than CDs, so using them for backup reduces the number of recovery discs required.

When backing up to discs, number each disc before inserting it into the optical drive of the computer.

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Windows 7 109

Using Windows Backup and Restore

To create a backup using Windows Backup and Restore:

NOTE:

Be sure that the computer is connected to AC power before starting the backup process.

NOTE:

The backup process might take over an hour, depending on file size and the speed of the computer.

1.

Select Start > All Programs > Maintenance > Backup and Restore.

2.

Follow the on-screen instructions to set up and create a backup.

NOTE:

Windows includes the User Account Control feature to improve the security of the computer.

You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. See Help and Support for more information.

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Using system restore points

When backing up the system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to the system.

NOTE:

Recovering to an earlier restore point does not affect data files saved or e-mails created since the last restore point.

You also can create additional restore points to provide increased protection for the system files and settings.

When to create restore points

Before you add or extensively modify software or hardware

Periodically, whenever the system is performing optimally

NOTE:

If you revert to a restore point and then change your mind, you can reverse the restoration.

Create a system restore point

1.

Select Start > Control Panel > System and Security > System.

2.

In the left pane, click System Protection.

3.

Click the System Protection tab.

4.

Under Protection Settings, select the disk for which you want to create a restore point.

5.

Click Create.

6.

Follow the on-screen instructions.

Restore to a previous date and time

To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps:

1.

Select Start > Control Panel > System and Security > System.

2.

In the left pane, click System protection.

3.

Click the System Protection tab.

4.

Click System Restore.

5.

Follow the on-screen instructions.

Performing a recovery

NOTE:

You can recover only files that you have previously backed up. HP recommends using

Recovery Manager to create an entire drive backup as soon as you set up the computer.

Recovery Manager software allows you to repair or restore the system if you experience system failure or instability. Recovery Manager works from recovery discs or from a dedicated recovery partition (select models only) on the hard drive. However, if the computer includes a solid-state drive

(SSD), you might not have a recovery partition. If that is the case, recovery discs are included with the computer. Use these discs to recover the operating system and software.

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Windows 7 111

NOTE:

Windows has its own built-in repair features, such as System Restore and driver roll-back capabilities. Try these features before using Recovery Manager.

NOTE:

Recovery Manager recovers only software that was preinstalled at the factory. Software not provided with this computer must be downloaded from the manufacturer's Website or reinstalled from the disc provided by the manufacturer.

Recovering from the recovery discs

To restore the system from the recovery discs:

1.

Back up all personal files.

2.

Insert the first recovery disc into the optical drive and restart the computer.

3.

Follow the on-screen instructions.

Recovering from the dedicated recovery partition (select models only)

NOTE:

If the computer includes an SSD, you might not have a recovery partition. You cannot recover using this procedure. Recovery discs are included for computers that do not have a partition.

Use these discs to recover the operating system and software.

On some models, you can perform a recovery from the partition on the hard drive, accessed by pressing either the Start button or f11 . This restores the computer to its factory condition.

To restore the system from the partition, follow these steps:

1.

Access Recovery Manager in either of the following ways:

Select Start > All Programs > Recovery Manager > Recovery Manager.

– or –

Turn on or restart the computer, and then press esc while the “Press the ESC key for

Startup Menu” message is displayed at the bottom of the screen. Then, press f11 while the

“Press <F11> for recovery” message appears

2.

Click System Recovery in the Recovery Manager window.

3.

Follow the on-screen instructions.

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Linux backup and recovery

Use the instructions in this section if SUSE Linux SLED 11 is installed on the computer.

To protect your information, back up your files and folders. Then if the system fails, restore your important files from copies. Use the options listed in this section to restore the operating system and programs that were installed at the factory.

CAUTION:

Using f11 completely erases hard drive contents and reformats the hard drive. All files created and any software installed on the computer are permanently removed. The f11 recovery tool reinstalls the original operating system and HP programs and drivers that were installed at the factory. Software, drivers, and updates not installed by HP must be manually reinstalled. Personal files must be restored from a backup.

To recover the original hard drive image using f11 :

1.

If possible, back up all personal files.

2.

Restart the computer, and then press f11 while the “Press <F11> for recovery” message appears on the screen.

3.

Follow the on-screen instructions.

NOTE:

If you are unable to boot (start up) the computer from the primary operating system or from the recovery f11 method, purchase a SUSE Linux Enterprise Desktop Operating System DVD to repair the operating system. For additional information, see the Worldwide Telephone Numbers booklet, included with the computer.

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8 Connector pin assignments

Audio-out (headphone)

Pin

1

2

3

Audio-in (microphone)

Signal

Audio out, left channel

Audio out, right channel

Ground

Pin

1

2

3

Signal

Audio signal in

Audio signal in

Ground

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Audio-out (headphone) 115

External monitor

Pin

10

11

12

13

6

7

8

9

14

15

3

4

5

1

2

Signal

Red analog

Green analog

Blue analog

Not connected

Ground

Ground analog

Ground analog

Ground analog

+5 VDC

Ground

Monitor detect

DDC 2B data

Horizontal sync

Vertical sync

DDC 2B clock

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RJ-11 (modem)

Pin

3

4

5

6

1

2

RJ-45 (network)

Signal

Unused

Tip

Ring

Unused

Unused

Unused

Pin

3

4

5

1

2

6

7

8

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Signal

Transmit +

Transmit -

Receive +

Unused

Unused

Receive -

Unused

Unused

RJ-11 (modem) 117

HDMI

11

12

13

14

7

8

9

10

3

4

5

6

Pin

1

2

15

16

17

18

19

20

Signal

TMDS data 2+

TMDS data 2 shield

TMDS data 2–

TMDS data 1+

TMDS data 1shield

TMDS data 1–

TMDS data 0+

TMDS data 0 shield

TMDS data 0–

TMDS clock+

TMDS clock shield

TMDS clock–

CEC

No connect

DDC clock

DDC data

Ground

+5V power

Hot plug detect

Shell

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Universal Serial Bus

Pin

3

4

1

2

Signal

+5 VDC

Data -

Data +

Ground

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Universal Serial Bus 119

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9 Power cord set requirements

The wide range input feature of the computer permits it to operate from any line voltage from 100 to

120 volts AC or from 220 to 240 volts AC.

The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

Power cord sets for use in other countries or regions must meet the requirements of the country or region where the computer is used.

Requirements for all countries or regions

The requirements listed below are applicable to all countries or regions:

The length of the power cord set must be at least 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft).

All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used.

The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC, as required by each country or region’s power system.

The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320

Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.

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Requirements for all countries or regions 121

Requirements for specific countries or regions

Country/region Accredited agency Applicable note number

Australia

Austria

Belgium

Canada

Denmark

Finland

France

Germany

Italy

Japan

The Netherlands

Norway

The People's Republic of China

South Korea

Sweden

Switzerland

EANSW

OVE

CEBC

CSA

DEMKO

FIMKO

UTE

VDE

IMQ

METI

KEMA

NEMKO

CCC

EK

SEMKO

SEV

1

1

1

2

1

1

1

1

1

3

1

1

5

4

1

1

Taiwan

The United Kingdom

BSMI

BSI

4

1

The United States UL 2

1.

The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

2.

The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.

3.

The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the

Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.

4.

The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

5.

The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

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10 Recycling

Battery

When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal.

Display

WARNING!

The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.

CAUTION:

The procedures in this chapter can result in damage to display components. The only components intended for recycling purposes are the liquid crystal display (LCD) panel and the backlight. When you remove these components, handle them carefully.

NOTE:

Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury might be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org

.

This section provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight (1) and the liquid crystal display (LCD) panel (2).

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NOTE:

The procedures provided in this chapter are general disassembly instructions. Specific details, such as screw sizes, quantities, and locations, and component shapes and sizes, can vary from one computer model to another.

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Perform the following steps to disassemble the display assembly:

1.

Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly.

2.

Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.

3.

Remove the display bezel (3).

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4.

Remove the two screws (1) that secure each hinge to the display enclosure and lift up to remove the display hinge covers (2).

5.

Remove all screws (1) that secure the display panel assembly to the display enclosure.

6.

Remove the display panel assembly (2) from the display enclosure.

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Display 125

7.

Turn the display panel assembly upside down and remove all screws that secure the display panel frame to the display panel.

8.

Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the display panel frame.

9.

Remove the display panel frame (2) from the display panel.

10.

Remove the screws (1) that secure the backlight cover to the display panel.

11.

Lift the top edge of the backlight cover (2) and swing it outward.

12.

Remove the backlight cover.

13.

Turn the display panel right-side up.

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14.

Remove the backlight cables (1) from the clip (2) in the display panel.

15.

Turn the display panel upside down.

16.

Remove the backlight frame from the display panel.

WARNING!

The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.

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Display 127

17.

Remove the backlight from the backlight frame.

18.

Disconnect the display cable (1) from the LCD panel.

19.

Remove the screws (2) that secure the LCD panel to the display rear panel.

20.

Release the LCD panel (3) from the display rear panel.

21.

Release the tape (4) that secures the LCD panel to the display rear panel.

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22.

Remove the LCD panel.

23.

Recycle the LCD panel and backlight.

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Index

Symbols/Numerics

1394 Power Saving 93

A

AC adapter

identifying 17

AC adapter, spare part numbers

32

administrator password 92

antenna

removal 75

antennas 15

applications key, Windows 11

audio, product description 3

audio-in jack, pin assignments

115

audio-out jack, pin assignments

115

B

backing up customized window, toolbar,

and menu bar settings 109 personal files 109 templates 109

base enclosure, spare part

number 25

battery

removal 46

spare part numbers 25, 46

battery bay, identifying 15

battery release latch, identifying

15

battery, identifying 17

bays

battery 15 hard drive 15

BD/DVD±R/RW Super Multi

Double-Layer Combo Drive

removal 50

bezel

illustrated 27 spare part number 27, 73

Blu-ray Disc ROM LightScribe with

SuperMulti DVD±R/RW Double-

Layer

spare part number 30, 50

Blu-ray ROM with LightScribe DVD

±R/RW SuperMulti DL Drive

specifications 105

boot options 93, 98 boot order 93, 98

button sound 93

buttons

power 10

TouchPad right/left 8

C

cables, service considerations 40

camera module

removal 73 spare part number 73

camera, product description 3

caps lock light, identifying 9

Card Reader Power Saving 93

changing the language of Setup

Utility 89

chipset, product description 2

compartments

memory module 15

components

additional hardware 17

bottom 15

front 7

left-side 14

right-side 13

top 8

computer feet

locations 45 spare part number 45

Computer Setup

accessing 94

Diagnostics menu 97

File menu 96

navigating and selecting 94

restoring factory settings 95

Security menu 97

System Configuration menu

98

using 94

computer specifications 101

connector pin assignments

audio-in 115 audio-out 115

external monitor 116

HDMI 118

headphone 115 microphone 115

modem 117

monitor 116

network 117

RJ-11 117

RJ-45 117

Universal Serial Bus (USB)

119

connector, power 13

connectors, service

considerations 40

cord, power 17

D

Diagnostics menu 93, 97

Digital Media Slot light,

identifying 14

Digital Media Slot, identifying 14

diskette drive

precautions 40

display assembly

removal 70

spare part number 21, 70

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Index 131

display back cover

spare part number 28

display bezel

illustrated 27 spare part number 27, 73

display bracket and hinge

removal 74

spare part number 75

display cable kit

spare part number 28

display component recycling 123

display components

illustrated 27 spare part numbers 27

display enclosure

illustrated 27

display hinge kit, spare part

number 28

display inverter

illustrated 27

display panel

illustrated 27

product description 2

removal 74

spare part number 28, 74

Display screw kit, spare part

number 28

display specifications 101

displaying system information 90

drives

boot order 93, 98

preventing damage 40

DVD/CD-RW Combo Drive

precautions 40

removal 50

DVD±RW and CD-RW Combo

Drive

precautions 40

removal 50

DVD±RW SuperMulti DL Drive with LightScribe

spare part numbers 30, 50

DVD±RW SuperMulti Double-

Layer Drive with LightScribe

specifications 104

E

electrostatic discharge 41

esc key, identifying 11

Ethernet, product description 3

exiting Setup Utility 92

external media cards, product

description 4

external monitor port

pin assignments 116

external monitor port, identifying

14

F

f11 112

fan always on 93

fan/heat sink assembly

removal 81

feet

spare part number 21, 81

locations 45 spare part number 45

File menu 96

fn key, identifying 11

front components 7

full system recovery 107

function keys, identifying 11

G

graphics, product description 2

grounding equipment and

methods 43

H

hard drive

precautions 40

product description 3

removal 47

spare part numbers 22, 30, 47

specifications 103

hard drive bay, identifying 15

hard drive cover

illustrated 29

removal 48

hard drive hardware kit, spare part

number 31

hard drive self test 93

HDMI 14

HDMI port, pin assignments 118

headphone jack, pin

assignments 115

I

inverter

illustrated 27

J

jacks

RJ-11 (modem) 13

RJ-45 (network 14

K

keyboard

product description 5

removal 57

spare part numbers 21, 57

keys

Calculator 11 esc 11 fn 11 function 11

Media application 11

Print 11

Send e-mail 11

Web browser 11

Windows applications 11

Windows logo 11

L

LAN Power Saving 93 language support 93

latch, battery release 15

legacy support, USB 94, 98

light

power 9

lights

caps lock 9

Digital Media Slot 14

webcam 12

wireless 9

M

Main menu 92

mass storage devices, spare part

numbers 30

memory module

product description 2

removal 55

spare part numbers 22, 55

memory module compartment,

identifying 15

memory test 93

microphone (internal), identifying

12

microphone jack, pin

assignments 115

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microphone, product description

3

mini-card compartment cover

illustrated 29

removal 55 spare part number 55

model name 1

modem jack, pin assignments

117

modem module

product description 3

removal 65

spare part number 22, 65

modem module cable

removal 78

monitor port, external 14

monitor port, pin assignments

116

N

navigating in Setup Utility 90

network jack, pin assignments

117

O

operating system, product

description 5

optical drive

identifying 13

precautions 40

product description 3

removal 50 spare part numbers 25, 30, 50

specifications 104, 105

P

packing guidelines 42

passwords 92, 97

performing a recovery 111

plastic parts 39

Plastics kit

contents 29 spare part number 29

pointing device, product

description 5

ports

external monitor 14

HDMI 14

product description 4

USB 13, 14

power button board

removal 63 spare part number 63

power button, identifying 10

power connector cable

removal 69

spare part number 25, 69

power connector, identifying 13

power cord set requirements 121

power cord, identifying 17

power cord, spare part numbers

32

power light, identifying 9

power requirements, product

description 5

power-on password 92

processor

product description 1

removal 85

spare part numbers 23, 85

Processor C6 State 93

product description

audio 3 camera 3

chipset 2 display panel 2

Ethernet 3

external media cards 4

graphics 2

hard drives 3

keyboard 5

memory module 2

microphone 3 modem module 3

operating system 5

optical drives 3

pointing devices 5

ports 4

power requirements 5

processors 1 product name 1

security 5 serviceability 5

wireless 4

product name 1

R

recovering a program or driver

107

recovering from the dedicated

recovery partition 112

recovering from the recovery

discs 112

recovery discs 107, 108

Recovery Manager 107, 111

recovery partition 107

recovery, system 111

removal/replacement

preliminaries 39

procedures 44

restore points 111

restoring default settings 91

RJ-11 (modem) jack, identifying

13

RJ-11 jack, pin assignments 117

RJ-45 (network) jack, identifying

14

RJ-45 jack, pin assignments 117

RTC battery

removal 79

spare part number 22, 79

Rubber Feet Kit, spare part

number 45

S

secondary hard drive self test 93

security cable slot, identifying 13

Security menu 92, 97

security, product description 5

selecting in Setup Utility 90

serial number 19, 44

service considerations 39

serviceability, product

description 5

setup utility

Diagnostics menu 97

File menu 96

navigating and selecting 94

restoring factory settings 95

Security menu 97

System Configuration menu slots

98

Digital Media 14

memory module 15

security cable 13

solid-state drive (SSD) 107, 111,

112

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Index 133

speaker assembly

removal 62

spare part number 21, 62

speakers, identifying 10

specifications

Blu-ray ROM with LightScribe

DVD±R/RW SuperMulti DL

Drive 105

computer 101 display 101

DVD ±RW SuperMulti Double-

Layer Drive with LightScribe

104

hard drive 103

optical drive 104, 105

system resources 106

starting Setup Utility 89

static-shielding materials 43

stringent security 97

supported discs 108

system board

removal 76

spare part numbers 22, 76

System Configuration menu 93,

98

system failure or instability 107

system fan 98

system information 92, 96

system recovery 111

system resources 106

system restore points 107, 111

T

thermal paste, replacement 83,

84

tools required 39

top cover

removal 59

spare part number 21, 59

TouchPad

buttons 8 identifying 8

removal 64

TouchPad button board

spare part number 64

TouchPad zone

identifying 8

transporting guidelines 42

U

Universal Serial Bus (USB) port,

pin assignments 119

USB board

removal 67

spare part number 25, 67

USB legacy support 94, 98

USB ports, identifying 13, 14

using Setup Utility 89

using system restore 111

V

vents, identifying 14, 15

Virtualization Technology 93

W

webcam

identifying 12 webcam light, identifying 12

Webcam module

spare part number 28

Windows applications key,

identifying 11

Windows logo key, identifying 11

wireless antenna

removal 75

wireless antennas 15

wireless antennas and cables

removal 75 spare part number 75

wireless antennas and cables,

spare part number 75

wireless light 9

wireless, product description 4

wireless/memory module compartment cover

removal 53 spare part number 53

WLAN module

removal 52

spare part numbers 24, 52

workstation guidelines 42

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