Canon i320 Service manual

i320
SERVICE
MANUAL
Canon
i320 SIMPLIFIED MANUAL
1. PRODUCT LIST
2. PRODUCT SPECIFICATIONS
3. ERROR DISPLAY
4. SERVICE MODE (test print, EEPROM initialization, destination setting)
5. EXTERNAL VIEW / PARTS LIST
6. TROUBLESHOOTING FLOWCHART
7. SERVICE INFROMATION
APPENDIX 1: SHIPMENT INSPECTION PATTERN
APPENDIX 2: i320 SERVICE TOOL
QY8-1383-000
Rev. 00
September 4, 2002
Canon Inc.
2
1. PRODUCT LIST
1-1. Main Units
Product name
Canon Bubble Jet Printer
i320
Canon Bubble Jet Printer
Product code
Sales Territory
7816A001AA
7816A002AA
7816A003AA
7816A004AA
7816A005AA
7816A006AA
7816A007AA
7816A008AA
7816A009AA
7816A010AA
7816A011AA
7816A012AA
7816A013AA
7816A014AA
7816A015AA
US
CA
LAM LVT
LAM HVT
AR
EUR
DE
FR
ASA HVT
AU
GB
TW
HK
CN
KR
7816A016AA
JAPAN
Remarks
PIXUS 320i
1-2. Options
None
1-3. Consumables
Product name
Product code
Sales Territory
Canon Ink Tank
BCI-24 Black
6881A001AA
6881A002AA
6881A003AA
6881A004AA
JPN
EUR
USA/CAN
ASIA/AUST
Canon Ink Tank
BCI-24 Color
6882A001AA
6882A002AA
6882A003AA
6882A004AA
JPN
EUR
USA/CAN
ASIA/AUST
Canon Ink Tank
BCI-24 Black Twin Pack
6881A008AA
6881A009AA
6881A010AA
6881A011AA
JPN
EUR
USA/CAN
ASIA/AUST
Canon Ink Tank
BCI-24 Color Twin Pack
6882A008AA
6882A009AA
6882A010AA
6882A011AA
JPN
EUR
USA/CAN
ASIA/AUST
3
Remarks
Common with
S200/S200x/S300
/S330
2. PRODUCT SPECIFICATIONS
2-1. Printer Main Unit Specifications
Paper feeding method
Resolution
Printing speed
HQ
HS
CL
BK
CL
BK
Printing direction
Print width
Interface
Supported print head
No. of pages that can be printed
CL
BK
ASF stacking capacity
Paper weight
Plain paper
High resolution paper
Glossy photo paper
Professional photo paper / super
photo paper / matte photo paper
Glossy film
Transparency
Postcard for ink jet printer / postcard
Professional photo postcard / glossy
postcard
Envelop
Professional photo card (PC-101)
Glossy photo card
T-shirt transfer
Mouse pad
Borderless printing
Detection function
Cover open
Presence of print head
Presence of ink tank
Paper out
Paper width
Waste ink full
Ink remaining amount
Head alignment
Acoustic noise level
Fine (glossy paper / high mode)
HQ
HS
ASF
2,400dpi x 1,200dpi (at the highest resolution)
3 ppm (CL through-put pattern)
7 ppm (BK through-put pattern)
6 ppm (CL through-put pattern)
10 ppm (BK through-put pattern)
Bi-directional / Uni-directional (automatically switched according to print
data and print mode)
203.2mm (8 inches)
USB (2.0) *Full Speed only
Custom color cartridge only (service part: QY6-0044-000)
CL: Approx. 170 pages, BK: Approx. 520 pages (SCID No.5 pattern,
default print mode)
BK: Approx. 300 pages (1500 character pattern, default print mode)
Approx. 320 pages (JEIDA std. J1 pattern, default print mode)
Max. 10mm (Approx. 100 pages of 75g/m 2)
64 to 105 g/m 2
10mm or less
10mm (Approx. 80 sheets) or less
10 sheets or less
A4/LTR/2L 10 sheets or less
L/4x6
20 sheets or less
1 sheet
30 sheets or less
40 sheets or less
20 sheets or less
10 sheets or less
L/C/S(4x6) 20 sheets or less
2L/D/W
10 sheets or less
20 sheets or less
1 sheet
1 piece
Postcard / L-size paper / 4x6
Available
Available
Not available
Available
Not available
Available
Available (Detected by dot counting. Reset by user operation. Default on.)
Available (6 types)
Approx. 45 dB
Approx. 50 dB
Approx. 53 dB
(Sound pressure level ISO9296)
Temperature
Humidity
Temperature
Humidity
5℃ to 35℃ (41 ゚ F to 95 ゚ F)
10% to 90%RH (no condensation)
0℃ to 40℃ (32゚F to 104゚F)
5% to 95%RH (no condensation)
Environmental requirements
During operation
Non-operation
Power supply
Input voltage / Frequency
Power consumption During printing
Stand-by status
AC 100∼127V 50/60Hz
AC 220∼240V 50/60Hz
Approx. 14 W
Approx. 1 W
(LV)
(HV)
External dimensions
With paper feed/delivery tray extended Approx. 385(W) X 422(D) X 317(H) mm
With paper feed/delivery tray set in
Approx. 385(W) X 195(D) X 165(H) mm
Weight
Approx. 2.4kg (excluding the print head and ink tanks)
Related standards
RFI, Electrical safety
FCC, IC, CE, C-Tick, VCCI, Taiwan EMC, Korean MIC, Gost-R, UL, CUL,
CB Report, GS, FT, Safety Standards, CCC, Korean EK, SASO, SPRING,
TUV (ARG)
4
2-2. Product Life
3 years or 4,000 pages (2,500 pages of color printing and 1,500 pages of black printing), whichever
comes first
2-3. Print Head Specifications
Structure
4-color integrated type (ink tank separate type)
Print head
Bk:
C/M/Y:
Ink drop:
Ink colors
Bk (new pigment ink)
Cl: Y, M, C (high brilliance)
Ink tank
BCI-24 Bk, BCI-24 Color
(Common with S200/S200x/S300/S330)
Weight
Approx. 60g (excluding ink tanks)
Supply method
Service part (excluding ink tanks)
Part number: QY6-0044-000
Print head life
4,000 pages (Same as the printer main unit, Cl: 2,500 pages, Bk: 1,500
pages of black printing
Note:
2 vertical lines, 320 nozzles
2 vertical lines in each color, 128 nozzles
Bk 30pl, Col 5pl
This print head can only be used in the i320 only, and cannot be used in the old
model, S300/S330 series. The print head can be physically installed in the
S300/S330, however the print head type is different. Similarly, the S300/S330 print
head is not usable in the i320.
5
3. ERROR DIAPLAY
Errors are displayed by the LEDs, and warnings are displayed by the status monitor.
3-1. Operator Call Error (Orange LED blinking)
LED Display
Content
Corrective Action
Blinking 2 times
Paper out
Set the paper, and press the RESUME
button to feed the paper.
Blinking 3 times
Paper jam
Remove the jammed paper, and press
the RESUME button.
Blinking 6 times
No cartridge installed
Install the cartridge, and close the
access cover.
Blinking 7 times
Cartridge installed improperly*1
(Cartridge EEPROM data is abnormal.)
Re-install the cartridge properly, or
power off and on the printer with the
cartridge installed.
Blinking 8 times
Waste ink full or platen waste ink full warning
(Approx. 95% of acceptable amount)
Press the RESUME button.
3-2. Service Call Error (Orange and green LEDs cyclical blinking)
LED Display
Content
Corrective Action
Blinking 2 times
Carriage error
Replace the printer as it has failed.
Blinking 6 times
Internal temperature abnormal error
Replace the printer as it has failed.
Blinking 7 times
Waste ink full or platen waste ink full error
Replace the printer as it has failed.
Blinking 8 times
Abnormal temperature rise
Replace the printer as it has failed.
Blinking 9 times
EEPROM error
Replace the printer as it has failed.
Blinking 10 times No cartridge installed detection excluding the
case of cartridge replacement (during printing)
Replace the printer as it has failed.
3-3. Warning (No LED display)
Content
Remarks
Black ink low warning 1 (about half amount)
Displayed in the status monitor only*2
Color ink low warning 1 (about half amount)
Displayed in the status monitor only*2
Black ink low warning 2 (little amount, “!”)
Displayed in the status monitor only*2
Color ink low warning 2 (little amount, “!”)
Displayed in the status monitor only*2
Black ink low warning 3 (unknown amount, “?”)
Displayed in the status monitor only*2
Color ink low warning 3 (unknown amount, “?”)
Displayed in the status monitor only*2
Head temperature rise
Displayed when the access cover is opened, the print
head temperature is high*3 When the head temperature
lowers, the warning is released.
Head temperature over-rise protection
The carriage stops during printing when the head
temperature is excessive.
*1: Same as when the non-supported cartridge (print head for S300/S330) is installed.
*2: Only when the ink remaining amount detection is ON. (Status is not displayed at OFF.)
*3: Printer operation at the warning: When the access cover is opened, the carriage does not move to the
cartridge replacement position.
6
4. SERVICE MODE
To conduct the following functions, the computer (Windows98/Me), printer driver and service tool
(QY9-0058) for the i320 are needed.
Function
Print head cleaning
Procedure
Select “Cleaning” from the printer driver utility.
Remarks
Cleaning time: Approx. 40 sec.
< For reference >
Head refreshing (deep
cleaning)
Select “Deep Cleaning” from the printer driver utility.
Cleaning time: Approx. 70 sec.
Paper feed roller cleaning
1. Remove the paper from the ASF.
2. Select “Feed Roller Cleaning“ from the printer
driver utility.
3. Following the instruction from the status monitor,
load 3 pages of plain paper in the ASF, and feed
them.
Test printing
1) Nozzle check pattern printing Select “Nozzle Check“ from the printer driver utility.
< For Reference >
Head alignment
2) Shipment pattern printing
- ROM version
- No. of pages fed
- Waste ink amount
- Destination setting
EEPROM reset
Destination setting
(Japan/Others)
Cleaning time: Approx. 2 min.
Nozzle check pattern printing
1. Select “Print Head Alignment“ from the printer
driver utility.
2. Select the optimal value using the printed head
position adjustment pattern.
Significant misalignment can
be adjusted.
Refer to Shipment inspection pattern*1 below.
Refer to Shipment inspection
pattern sample*3 below.
Refer to EEPROM reset / Destination setting*2 below.
Refer to EEPROM reset / Destination setting*2 below.
*1 Shipment inspection pattern
a. Install the print head (QY6-0044-000), and while holding down the POWER button, plug in the AC cable. (The
green lamp lights.)
b. While holding down the POWER button, press the RESUME button twice, and release it. (Each press of the
RESUME button changes the LED color: the LED lights in orange the first time, and in green at the second time.)
c. Load A4-sized paper.
d. Connect the printer to the computer, select “USB PORT” using the i320 servi ce tool (QY9-0058). (Refer to
Appendix 2, i320 Service Tool.)
e. Select “TEST PATTERN 1”. The printer starts printing the shipment inspection pattern.
*2 EEPROM reset / Destination setting
a. Install the print head (QY6-0044-000), and while holding down the POWER button, plug in the AC cable. (The
green lamp lights.)
b. While holding down the POWER button, press the RESUME button twice, and release it. (Each press of the
RESUME button changes the LED color: the LED lights in orange the first time, and in green at the second time.)
c. Connect the printer to the computer, select “USB PORT” using the i320 service tool (QY9-0058). (Refer to
Appendix 2, i320 Service Tool.)
d. <Destination setting>
- Other than Japan: Select “1” in “SET DESTINATION”.
- Japan:
Select “2” in “SET DESTINATION”.
<EEPROM reset>
EEPROM is reset at the same time when the destination is set.
*3 Shipment inspection pattern sample
EEPROM setting can be confirmed from the shipment inspection pattern printout.
ROM Version
Destination setting
Other than JPN: 01
JPN:
02
Unused:
03
Waste ink amount (%)
No of pages fed:
Page: Total No. of pages fed
PL:
Plain paper
HR:
High resolution paper
GP:
Glossy paper
CA:
Postcard
i320 P=V X.XX Destination XX D=XXXXX.X
Page=XXXX PL=XXXX , HR=XXXX , GP=XXXX , CA=XXXX
SettingTime= XXXX / XX / XX XX:XX YY YY YY YY USB= (YYYYYY)
Installation time
7
5. EXTERNAL VIEW / PARTS LIST
Parts List
Key
Part Number
Rank
Q'ty
Description
Remark
A
0009U22001
1
WHOLE UNIT, W/O POWER SUPPLY UNIT
i320
B
QH3-3561-000
1
AC ADAPTER: 100/120V 50/60HZ
LV (USA,CANADA,JAPAN)
QH3-3563-000
1
AC ADAPTER: 220/240V 50/60HZ
HV (EUR)
QH3-3565-000
1
AC ADAPTER: 220/240V 50/60HZ, CHN/ASIA/AUS
HV (CHN/ASIA/AUS)
QH3-3567-000
1
AC ADAPTER: 100/120V 50/60HZ, TWN
LV (TWN)
QH3-3568-000
QY6-0044-000
AC ADAPTER: 220/240V 50/60HZ, KRN
PRINT HEAD
HV (KRN)
K
1
1
XB4-7300-607
N
4
SCREW, PAN HEAD SELF-TAPPING, M3X6
FOR AC ADAPTER & UPPER
COVER UNIT
C
N
Power cords are as listed below.
WT3-5122-000
E
1
CORD, POWER
100V-120V (J)
WT3-5131-000
E
1
CORD, POWER
100V-120V
WT3-5132-000
E
1
CORD, POWER
220V-240V
WT3-5133-000
E
1
CORD, POWER
220V-240V (AUS)
WT3-5135-000
E
1
CORD, POWER
250V (CHN)
WT3-5137-000
E
1
CORD, POWER
220V-240V (UK, HK)
WT3-5158-000
E
1
CORD, POWER
120V (LAM-LV)
WT3-5165-000
E
1
CORD, POWER
220V-240V (AR)
8
6. TROUBLESHOOTING FLOWCHART
6-1. Printer Main Unit Troubleshooting Flowchart (how to printer operation confirmation when
refurbishing)
Power ON
Error displayed?
No
Yes
Open access cover,
and install head
Error displayed?
No
Yes
Connect to computer
Shipment inspection
pattern printing
Correct?
< Shipment inspection pattern check items of >
(Refer to the attached print sample.)
*Refer to 4. SERVICE MODE
regarding printing method.
1. Ink non-ejection:
2. Top margin:
3. Line:
4. Gray area:
No
Yes
Yes
Outside of paper
Not connected
White lines / uneven density
Replace head and print
shipment inspection pattern
Correct?
No
Yes
Waste ink counter
less than 7%?
No
Yes
Normal
Defective
< Note for normal printer refurbishment >
At the final step of refurbishment, be sure to reset the EEPROM in accordance with 4. SERVICE
MODE, the EEPROM reset procedure. Remove the print head, unplug the power cord immediately,
and do not print afterwards.
9
NG
NG
NG
NG
6-2. Print Head Troubleshooting Flowchart (print head operation confirmation)
Connect to computer
*Refer to 4. SERVICE MODE
regarding printing method.
Nozzle check pattern
printing
Correct?
Yes
No
Head cleaning
*Refer to 4. SERVICE MODE
regarding printing method.
Nozzle check pattern
printing
Correct?
Yes
No
Head refreshing
*Refer to 4. SERVICE MODE
regarding printing method.
Nozzle check pattern
printing
Correct?
Yes
No
Head refreshing
Nozzle check pattern
printing
Correct?
Yes
No
Replace ink tanks
Nozzle check pattern
printing
Correct?
Yes
No
Normal
Defective
10
7. SERVICE INFORMATION
7-1. Whole Unit Replacement
When the unit is exchanged as a Whole Unit (WHOLE UNIT, W/O POWER SUPPLY UNIT:
0009U22001 <i320>, take the following procedures:
1.
2.
3.
4.
Remove the AC adapter from the printer returned from the user.
Install the removed AC adapter in the whole unit.
Perform destination setting. (Refer to “4. SERVICE MODE” for details.)
Power off the whole unit, and confirm that the printer ready for shipment (with the paper lifting
plate of the ASF in the upper position).
< Composition of WHOLE UNIT, W/O POWER SUPPLY UNIT >
Enclosed items:
- Printer unit (without I320’s access cover
and AC adapter)
- Rating plate (for Asia and Oceania)
- Packing material
11
7-2. Product Technical Information
1) FAQ (Problems specific to the i320, and corrective actions)
No. Rank* Function
Phenomenon
1
A Installatio No cartridge installation
n
error (orange LED blinks
6 times).
Cartridge cannot be
installed.
Carriage error.
2
A
Carriage error, abnormal
noise, or paper feeding
without printing.
Abnormal cartridge
EEPROM data error
(orange LED blinks 7
times).
Condition
The packing material used to fix
the carriage at unpacking and
installation may not have been
removed.
The packing material used to fix
the print head cap at unpacking
and installation may not have
been removed.
3
A
The problem likely occurs when
the cartridge lever is slowly
(carefully) lowered at print head
installation.
4
B
5
B
Multi-feeding.
When multiple pages of PR101
(A4/LTR) are loaded (in the high
temperature and high humidity
environment).
6
B
Envelope not feeding.
When many envelopes are
loaded.
<Supplement>
The problem may occur with the
DL envelope.
Paper
Paper not feeding when The problem may occur when
feedability lots of paper/media is
multiple pages of PC101L and
loaded. (PC101/PR101) PR101 (A4/LTR) are loaded.
Cause
The user may have failed to remove the
packing material at unpacking and
installation.
Although a caution sheet is packaged
together with the printer, the user may not
notice it.
Note: Even if the packing material
remains, no parts are damaged.
Corrective action
Remove the packing
material fixing the
carriage.
When the cartridge lever is slowly lowered
at print head installation, there is a timing
mismatch in reading the print head
EEPROM value, preventing the EEPROM
value from being detected correctly.
<Print head recognition mechanism>
The print head installation is detected by
the contact of terminals in the following
procedure:
1. The existence of print head is detected.
2. The print head EEPROM value is
checked.
When the amount of paper curl is large
and multiple pages are loaded, the
loaded page limit level in the ASF creates
friction at paper feeding.
In the high temperature and high humidity
environment, the frictional force between
the PR101’s front and back sides
becomes high, and sheets stick to each
other, contributing to multi-feeding.
The paper feed roller slips on the paper at
paper feeding.
Note: Depending on the paper lots.
1. Power off the printer,
and re-power it on.
2. Remove the print
head, and reinstall it.
12
Remove the packing
material fixing the print
head cap.
1. Decrease the number
of pages loaded in the
ASF.
2. Correct the paper curl.
Set the paper one by one
in the ASF.
Possible Call / Claim
-LED blinks in orange 6 times
(no cartridge installation error)
-Cannot install the cartridge
-Cannot print
-LED blinks in orange and green
alternately twice (carriage error)
-LED blinks in orange and green
alternately twice (carriage error)
(As this occurs at printer
installation, the user cannot
recognize the error.)
-Abnormal noise
-Cannot print
-Paper feeding without printing
-LED blinks in orange 7 times
(cartridge EEPROM data error)
(As this occurs at printer
installation, the user cannot
recognize the error.)
-Cannot print
-Paper out error
-Paper cannot be fed
-Cannot print
-Multiple pages of paper are fed
-Paper is delivered without
printing
1. Decrease the number -Paper out error
of envelopes loaded in
-Paper cannot be fed
the ASF.
-Cannot print
2. Straighten out the
paper (with a pen).
7
B
8
B
9
B
10
B
Image
quality
Envelop print start
When printing is conducted to the
position shifts at top
top edge of the printable area.
edge.
<Supplement>
<Supplement>
Remarkable in the DL envelope.
The top margin becomes
short. In the worst cases,
printing is performed
onto the platen.
Paper jam.
The problem may occur in
<Supplement>
continuous printing of special
The problem occurs just paper (approx. 100 pages or
after paper feeding,
more).
without printing.
<Supplement>
The problem may occur with the
SP101/PR101 series.
Smearing on printed
The paper curl is substantial.
side.
<Supplement>
-The problem may occur with the
DL and COM#10 envelops.
-The problem may occur in the
address side of KH201 (after
continuous borderless printing to
the message side), in the high
temperature and high humidity
environment.
Smearing on the
When borderless printing is
backside of paper, or
conducted continuously.
smear on address side
of postcards.
<Supplement>
In borderless printing,
vertical lines appear
around the top edge of
backside of printed
paper. (transferred from
the platen)
The paper feed roller slips on the paper at Increase the top margin. -Print position shifts
paper feeding.
-Smear on the backside
Note: Depending on the paper lots.
Just after the LF roller starts feeding the 1. Press the RESUME
paper, the load at the LF motor increases, button to deliver the
causing the out-of-phase of the LF motor. paper.
2. Remove the jammed
paper from the paper
pick-up or output tray
side.
The edge of paper rises due to the large 1. Correct the paper curl.
amount of curl, causing the print head to 2. Recommend the user
rub against the printed surface of paper, to conduct printing in the
resulting in smearing.
print quality assurance
area. (In the i320, the
head-to-paper distance
cannot be changed.)
Note: In borderless
printing (to postcard,
L-size, 4X6), correct the
paper curl.
When borderless printing is conducted
Clean the ribs on the
continuously, ink mist attaches to the ribs platen with cotton
on the platen, and is transferred to the
swabs/buds.
backside of the following paper.
13
-Paper jam error
-Paper cannot be fed
-Cannot print
-Smear on the printed side of
paper
-Cannot print properly
-Paper edge crease
<When printing address side of
postcards>
-Smears on the address side
<When printing correct side
(message side) of paper>
-Smears on the backside
11
B
12
C
13
14
Vertical uneven print
density and lines.
<Supplement>
Uneven print density due
to the scan complement
control** performed at
print data break-up.
-When a low specification
performance computer is used
-When other applications are
running
-ROM version 1.00
<Supplement>
Among special papers with large
amount of print pattern data.
Note: Comparably remarkable in
the specific print pattern (a
uniform pattern using single
color)
Horizontal uneven print -When borderless printing is
density and lines at the conducted.
trailing edge of paper
-When printing is conducted in
<Supplement>
“Full” to the printable area’s
Problem appears within trailing edge.
about 30mm from the
Note: Comparably remarkable in
trailing edge.
the specific print pattern (a
uniform pattern using single
color)
Horizontal lines and
Special paper / standard mode.
uneven print density due <Supplement>
to LF roller feeding at
Paper of PR series, SP101.
small pitch.
Note: Comparably remarkable in
<Supplement>
the specific print pattern (flesh
Lines and uneven print tones and a uniform pattern
density of 1 to 2mm
using a single color)
pitches.
Horizontal white lines
When monochrome printing is
and gaps due to LF
conducted to the plain paper in
roller.
the standard mode.
<Supplement>
Note: Comparably remarkable in
the specific print pattern (black
halftone graphic pattern).
When scan overflow control fails, the scan
complement control** is performed at the
same position repeatedly, thereby uneven
print density and lines appear. (While this
phenomenon occurs, the print s peed
slows considerably.)
<Permanent countermeasure>
Rectified in ROM version 1.30 onwards.
1. Close the other
applications.
2. Upgrade the ROM
from 1.00 to 1.30
onwards.
-Lines/uneven print density at the
top edge of paper
-Cannot print properly
When the paper end comes off the pinch Recommend printing in
roller, the paper is printed without being the print quality
held, preventing the ink drops from being assurance area.
ejected in the correct positions, resulting
in unevenness.
Note: The problem is more severe than
that of the S200.
-Cannot print to the bottom edge
of paper
-Lines and uneven print density
appear in the trailing edge of
paper
-Cannot print properly
As the print media slightly slips against
the feeding amount by the LF roller,
printed areas overlap, causing the
problem.
Change the print quality
from standard to high
mode.
-Lines and uneven print density
(on flesh tones and background)
-Cannot print properly
The print media is slightly overfed against
the feeding amount of the LF roller,
causing white lines (missing) to appear.
<Permanent countermeasure>
The printer driver has been upgraded.
1. Change the print
-Print head path lines and
quality from standard to uneven colors
high mode.
-Cannot print properly
2. Upgrade the printer
driver.
Win98/Me: 7.31 onwards
Win2000/XP: 1.61
onwards
MacOS8.6 and later: 4.11
onwards
*Rank
A: The phenomenon may occur at a relatively high occurrence ratio. (Caution needed)
B: The phenomenon may occur in specific conditions, however the occurrence ratio is expected to be considerably low in the actual usage.
C: As the phenomenon is hard to be recognized by general users, it is expected to cause no claims from the users.
**Scan complement control
Refer to 2) New function, 1. HAPS system below.
14
2) New functions
1. HAPS system
The printer adopts a HAPS system for the engine firmware, instead of the previously-used NATIVE system.
With the HAPS system, a part of processing functions of the engine firmware has been transferred to the host
computer processing, utilizing the computer processing to a maximum, thereby minimizing the engine
firmware processing. (Processing is conducted in “OutputModule”, on the printer driver side.
Assigned tasks between engine firmware and OutputModule using the HAPS system
(as different from the past engine firmware processing functions)
Engine firm
1. Control command
2. Print mode
3. Print control
3-1. Usage nozzle switching (HS/HQ)
3-2. Pass switching (HQ)
3-3. Multi-pass (fine) control
3-4. Power monitor (at Bk, 1 pass printing)
4. Delay control
4-1. Smear processing
4-2. Scan delay
4-3. Page delay
5. Borderless printing (incl. counting waste ink amount in absorber on platen)
6. Head alignment
7. Others
* Scan overflow control
** Scan complement control
O
O
O
O
O
O
O
O
OutputModule
O
O
O
O
O
O
O
O
O
O
-
* Scan overflow control
As the printer cannot store the print data for one scan in the RAM, this function allows printing to start
before all print data for one scan is stored in the print buffer.
**Scan complement control (printing complement at print data break-up)
When the data transmission speed slows as a result of the computer’s data processing capability and
load, the print data may break up due to the implementation of overflow scanning. In this case, the print
data is complemented at the next scan.
2. Borderless printing
The printer supports borderless printing only for postcard, L size paper and 4X6 size paper. Other paper sizes
(A4, LTR, etc.) are not supported.
< Possible problems with this function >
- Smearing on the message side of the postcard, and smearing on the address side in continuous borderless
printing
-> Clean the ribs on the platen
- Smearing on the backside of paper in continuous borderless printing
-> Clean the ribs on the platen
- Ink mist on the platen
-> Clean the ribs on the platen
3. No paper selection lever
The printer does not need adjustment using a paper selection lever. (Adjustment of the head-to-paper distance
when printing envelopes is not necessary.)
< Possible problems with this function >
- The head rubs against the paper when the amount of paper curl is large.
-> Correct the paper curl. (Less than 3mm)
-> In print modes other than borderless printing, conduct printing in the print quality assurance area of
the top and bottom edges. (Top margin: 28mm, bottom margin: 26.5mm)
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4. Quiet mode
The printer has a quiet mode function.
Compared with the normal mode,
Acoustic noise level:
Slightly lowers. (HQ, normal: Approx. 50dB, Quiet: Approx. 49dB)
Audible overtone level:
Sound quality changes, and sound becomes quieter.
Print speed:
Slows. (Bk printing in HQ/HS mode using an acoustic noise
measurement pattern: Approx.1.3 times)
3) Other functions
1. Remaining ink level detection function
The printer has a function to detect the remaining ink level. (Default setting: ON)
Detection method: Dot counting (Counted for each Bk/Cl ink tank).
Cl tank: The remaining ink level is detected by total counted dot values of 3 color
ink tanks.
Display method:
Displayed on the status monitor (at 3 levels shown below for each Bk/Cl ink tank)
Level 1: Half level of remaining ink level (Approx. 40% of ink remaining)
Level 2: Indication of “!” mark (Approx. 10% of ink remaining)
Lever 3: Indication of “?” mark (Remaining ink level is unclear)
*Remaining ink detection function displays the status only, and does not cause
errors.
Accuracy:
The margin of error of detection accuracy is +/-10% in normal printing.
*The margin of error is likely to be large in the following specific print patterns:
When printing continuously using any one of the CMY ink tanks
-> As the remaining ink level is calculated by total counted dot values of 3 color
ink tanks, if any of the C/M/Y inks is heavily consumed, the margin of error for
remaining ink increases.
When performing continuous Bk solid printing
-> With continuous printing, ink flow from the tank to the ink chamber can be
interrupted, after which ink remains unused in the tank.
Display procedure: Perform the following operations from the printer driver utility.
1. Set the indication of the remaining ink level in “Low Ink Warning Setting”.
2. Reset the ink counter in “Ink Counter Reset”.
*Be sure to reset the ink counter from the printer driver utility after replacing ink
tanks.
< Possible problems with this function >
- Due to user error, the actual remaining ink level does not match the indicated remaining ink level, resulting in
“ink out”, etc.
User error: Forgetting to reset ink counter / ink counter reset other than when replacing ink tanks.
- Due to the specific print pattern, the actual remaining ink level does not match the indicated remaining ink
level, resulting in “ink out”.
Specific print pattern: Continuous printing using any one of the CMY ink tanks / continuous Bk solid
printing, etc.
2. Head refreshing
The printer has a head refreshing function.
Head refreshing:
This is a deep cleaning function in order to resolve print failure due to ink clogging
the print head. (The black ink is pigment-based, and clogs easier than the current
dye-based ink.)
*Perform from the printer driver utility.
< Possible problems with this function >
- Excessive ink consumption when conducting head refreshing repeatedly. (The amount of ink used is approx.
10 to 15 times the normal manual cleaning amount.)
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< Reference >
Cleaning types, amount of ink used and time required *Bk and Cl ink suction is simultaneously performed.
Cleaning type
Amount of ink used
Time required
Manual cleaning
Dot count cleaning
Timer cleaning (24 hours to 2 weeks)
Head replacement
Ink tank replacement
Cleaning when the head is not capped at printer power on
Cleaning on arrival at user
Timer cleaning (2 weeks to 3 months)
Head refreshing
Timer cleaning (3 months or more)
Bk: Approx. 0.15g
Cl: Approx. 0.15g
Approx. 40 sec.
Bk: Approx. 0.30g
Cl: Approx. 0.30g
Approx. 45 sec.
Bk:
Cl:
Bk:
Cl:
Approx. 0.45g
Approx. 0.45g
Approx. 1.5g
Approx. 2.2g
Approx. 60 sec.
Approx. 70 sec.
3. Head alignment
The printer has a head alignment function (head position adjustment function). (The adjustment is needed at
the initial set-up by the user.
Head alignment:
This is a function to correct the displacements between the nozzle lines of the
print head, and incorrect print position at bi-directional printing. The adjustment is
conducted using the printed head position adjustment pattern.
A: Head alignment between black nozzle lines
B: Head alignment between cyan nozzle lines
C: Head alignment between magenta nozzle lines
D: Head alignment in bi-directional black printing
E: Head alignment in bi-directional color printing
F: Head alignment between black and color printing
*Perform from the printer driver utility.
(At initial set-up by the user, instruction on performing the head alignment are
displayed in the status monitor.)
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APPENDIX 1: SHIPMENT INSPECTION PATTERN
Check item 1 (Ink non-ejection): Total area of the sample below
Check item 2 (Top margin)
Print EEPROM information
-> Refer to 4. SERVICE MODE for details.
Bk nozzle check pattern
C nozzle check pattern
M nozzle check pattern
Check item 3 (Line)
Check item 4 (Gray area)
Paper size: A4
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Y nozzle check pattern