Cisco IP Phone 7960/7940 Series User Guide

Instant Help
Basic Phone Features
To redial a number:
To display instant help about
buttons and features:
To place a call:
To redial the most recently dialed number,
press the Redial soft key.
• Press the ? button once, then
press a button or soft key.
• Highlight a feature in the
Directories, Settings, or Services
menu, then press the ? button
twice quickly.
Quick Reference
For more information:
See your complete user guide. Go to:
http://www.cisco.com/univercd/cc/td
/doc/product/voice/c_ipphon/
ip_7960/user_gd/index.htm
To answer a call:
Cisco IP Phone
7960/7940 Series
Copyright © 2002 Cisco Systems, Inc. All rights
reserved. Cisco, Cisco IOS, Cisco Systems, and
the Cisco Systems logo are registered trademarks
of Cisco Systems, Inc. or its affiliates in the U.S.
and certain other countries. All other brands,
names, or trademarks mentioned in this
document or Web site are the property of their
respective owners. The use of the word partner
does not imply a partnership relationship
between Cisco and any other company. (0201R)
78-10742-07
DOC-7810742=
• Lift the handset and dial the number.
• Press the line button for your extension,
then dial.
• Press the Speaker button, then dial.
• Press the NewCall soft key, then dial.
• If you are using a headset, press the
Headset button, then dial.
• If you have established speed dial
numbers, press a Speed dial button.
• If you have selected a number from a
directory, press the Dial soft key.
Basic Phone Features
Voice Mail
Volume and Ringer Sound
User Options Web Pages
Button Legend
Instant Help
• Lift the handset.
• If you are using a headset, press the
Headset button. If necessary, press the
line button of the incoming call.
• To use the speakerphone, press the
Answer soft key or the Speaker button.
To end a call:
• Hang up the handset.
• If you are using a headset, press the
Headset button or the EndCall soft key.
• If you are using the speakerphone, press
the Speaker button or the EndCall soft
key.
To view missed calls:
1.
Press the Directories button.
2.
Press 1 for Missed Calls.
To speed dial from a directory menu:
1.
Press the Directories button.
2.
Find the directory that you want, then
press the corresponding item number.
For example, press 3 for Placed Calls.
3.
Press the Dial soft key to speed dial a
selected number. Press EditDial to add
or remove digits before dialing.
Note: To enter any letter on your LCD
screen, use a corresponding number key.
Press the key one or more times to display a
particular letter. For example, press 2 once
for “a,” twice for “b,” and three times for
“c.” To back up, press the << soft key.
To put a call on hold:
• Press the Hold soft key.
• To return to the call, press the Resume
soft key.
• If multiple calls are on hold, use the
Navigation button to select the desired
call before you press Resume.
• If multiple calls on multiple lines are on
hold, press the line button for the line to
which you want to switch and use the
Navigation button to select the desired
call. Press Resume.
To forward all calls to another number:
1.
2.
Note: Because engaging the Hold feature
generates music or a beeping tone, avoid
putting a conference call on hold.
To place a conference call:
Press the CFwdAll soft key. You will
hear two beeps.
Enter the number to which you want to
forward all of your calls. Enter the
number exactly as you would if you
were placing a call to that number.
An animated phone icon flashes in the
upper-right corner of your LCD screen.
To cancel call forwarding, press the
CFwdAll soft key.
Volume and Ringer Sound
To adjust the ringer volume:
Press the up or down Volume button while
the handset is in its cradle.
To change the ringer sound:
1.
Press the Settings button.
2.
Press 2 for Ring Type.
3.
Use the Navigation button to scroll
through the list of ring types and press
the Play soft key to hear samples.
4.
Highlight the ring you want, then press
the Select soft key.
Press the OK and Save soft keys.
1.
During a call, press the more soft key
and then the Confrn soft key to open a
new line and put the first party on hold.
3.
2.
Place a call to another number.
3.
When the call connects, press Confrn
again to add the new party to the call.
Press the Mute button. To disengage mute,
press Mute again or lift the handset.
5.
Voice Mail
To adjust the handset, speakerphone, or
headset volume:
To transfer a call:
1.
2.
During a call, press the Trnsfer soft key.
This puts the call on hold.
Dial the number to which you want to
transfer the call.
As soon as you hear ringing, or after the
party answers, press Trnsfer.
Note: If the transfer fails, press the Resume
soft key to return to the original call.
To mute a call:
To access your voice mail:
Press the Messages button and follow the
voice instructions.
Note: When you receive a new message, a
flashing envelope icon displays on your
LCD screen. Depending upon your phone
configuration, the light on your handset
glows to indicate that you have received a
new message.
During a call, press the up or down Volume
button. Press the Save soft key to apply the
new volume level to future calls.
To access the main menu:
1.
Use a Web browser to access the URL
provided by your system administrator.
2.
Enter your user ID and password and
click Log On.
3.
If needed, select your phone or profile.
Button Legend
Line or Speed
Dial
Messages
? button
Navigation
Services
Settings
Volume
User Options Web Pages
Use these web pages to do the following:
Change the default language for your web
pages and phone, assign speed dial buttons,
specify a message light policy, manage call
forwarding, and subscribe to available
features and services.
Directories
Headset
Mute
Speaker