HP nx6115 - Notebook PC Maintenance and Service Guide

Maintenance and Service

Guide

HP Compaq nx6115 and nx6125

Notebook PCs

Document Part Number: 389608-001

August 2005

This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying notebook features, components, and spare parts; troubleshooting notebook problems; and performing notebook disassembly procedures.

© Copyright 2005 Hewlett-Packard Development Company, L.P.

Microsoft and Windows are U.S. registered trademarks of Microsoft

Corporation. AMD, Sempron, Turion, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Maintenance and Service Guide

HP Compaq nx6115 and nx6125 Notebook PCs

First Edition August 2005

Document Part Number: 389608-001

Contents

1 Product Description

1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.2 Resetting the Notebook . . . . . . . . . . . . . . . . . . . . . . . 1–4

1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5

1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6

1.5 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–22

2 Troubleshooting

2.1 Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . . 2–7

3 Software Update and Recovery

3.1 Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1

3.2 System Recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–6

4 Illustrated Parts Catalog

4.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 4–1

4.2 Notebook Major Components . . . . . . . . . . . . . . . . . . 4–2

4.3 Miscellaneous Plastics Kit . . . . . . . . . . . . . . . . . . . 4–12

4.4 Miscellaneous Cable Kit . . . . . . . . . . . . . . . . . . . . . 4–13

4.5 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 4–14

4.6 Miscellaneous (Not Illustrated). . . . . . . . . . . . . . . . 4–16

4.7 Sequential Part Number Listing . . . . . . . . . . . . . . . 4–18

5 Removal and Replacement Preliminaries

5.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

5.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 5–2

5.3 Preventing Damage to Removable Drives . . . . . . . . 5–3

5.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 5–4

5.5 Packaging and Transporting Precautions . . . . . . . . . 5–5

Maintenance and Service Guide iii

Contents

5.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 5–6

5.7 Grounding Equipment and Methods . . . . . . . . . . . . . 5–7

6 Removal and Replacement Procedures

6.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1

6.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 6–2

6.3 Preparing the Notebook for Disassembly . . . . . . . . . 6–4

6.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–6

6.5 Notebook Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–9

6.6 Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–10

6.7 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–12

6.8 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–14

6.9 Switch Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–16

6.10 Power Button Board . . . . . . . . . . . . . . . . . . . . . . . 6–20

6.11 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–22

6.12 Fan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–26

6.13 Heat Sink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–27

6.14 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–30

6.15 Button Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–32

6.16 Mini PCI Communications Card. . . . . . . . . . . . . . 6–34

6.17 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 6–36

6.18 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–40

6.19 TouchPad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–44

6.20 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–46

6.21 Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–48

6.22 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–50

6.23 PC Card Assembly . . . . . . . . . . . . . . . . . . . . . . . . 6–54

7 Specifications

A Connector Pin Assignments

B Power Cord Set Requirements

C Screw Listing

D Display Component Recycling

Index

iv Maintenance and Service Guide

1

Product Description

The HP Compaq nx6115 and nx6125 Notebook PCs offer advanced modularity, AMD Turion™ 64 mobile technology and

Mobile AMD Sempron™ processors, and extensive multimedia support.

HP Compaq nx6115 and nx6125 Notebook PCs

Maintenance and Service Guide 1–1

Product Description

1.1 Features

■

■

■

■

■

The following processors are available, varying by notebook model:

❏

❏

❏

❏

❏

❏

❏

❏

❏

AMD Turion 64 ML-40 (2.2-GHz)






Mobile AMD Sempron 3100+ (1.80-GHz)



The following displays are available, varying by notebook model:

❏ 15.0-inch, SXGA+WVA, TFT (1400 × 1050) with over

16.8 million colors

❏ 15.0-inch, XGA, TFT (1280 × 800) with over 16.8 million colors

80-, 60-, 40-, or 30-GB high-capacity hard drive, varying by notebook model

256-MB DDR PC2700 synchronous DRAM (SDRAM) at

333 MHz, expandable to 2.0 GB

Microsoft® Windows® XP Home Edition or Windows XP

Professional, varying by notebook model

1–2 Maintenance and Service Guide


■

■

Full-size Windows keyboard with embedded numeric keypad

TouchPad pointing device, including a dedicated vertical scroll region.

■

■

■

■

■

Integrated 10 Base-T/100 Base-TX (HP Compaq nx6115 only) and 10 Base-T/100 Base-TX/1000 Gigabit

(HP Compaq nx6125 only) Ethernet local area network

(LAN) network interface card (NIC) with RJ-45 jack

Integrated high-speed 56K modem with RJ-11 jack

Integrated wireless support for Mini PCI IEEE 802.11a/b/g or

802.11b/g WLAN device

Support for one Type II PC Card slot, with support for both

32-bit (CardBus) and 16-bit PC Cards, varying by notebook model

External 65-watt AC adapter with 3-wire power cord, varying by notebook model

6-cell Li-Ion battery pack

Stereo speakers

■

■

✎

The following features are available only on HP Compaq nx6125 models:

■ 6-in-1 Digital Media Slot

■

■

■

■

■

S-Video-out jack

Docking connector

Volume up, volume mute, and volume down buttons

Info Center and Presentation mode buttons

Support for one ExpressCard slot



■ Support for the following optical drives:

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

DVD±RW and CD-RW Combo Drive

DVD/CD-RW Combo Drive

DVD-ROM drive

CD-ROM drive Connectors:

Audio-out (headphone)

Audio-in (microphone)

Universal Serial Bus (USB) v. 2.0 (3 ports)

Power

External monitor

RJ-11 (modem)

RJ-45 (network)

IEEE 1394

Travel battery

Digital Media Slot (HP Compaq nx6125 models only)

S-Video-out (HP Compaq nx6125 models only)

Docking connector (HP Compaq nx6125 models only)

1.2 Resetting the Notebook

If the notebook you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS:

1. Prepare the notebook for disassembly (refer to

Section 6.3,

“Preparing the Notebook for Disassembly,” for more

information).

2. Remove the RTC battery (refer to

Section 6.20, “RTC

Battery,” for more information on removing and replacing the

RTC battery).



3. Wait approximately 5 minutes.

4. Replace the RTC battery and reassemble the notebook.

5. Connect AC power to the notebook. Do not reinsert any battery packs at this time.

6. Turn on the notebook.

All passwords and all CMOS settings have been cleared.

1.3 Power Management

■

■

■

■

■

■

■

■

The notebook comes with power management features that extend battery operating time and conserve power. The notebook supports the following power management features:

Standby

Hibernation

Setting customization by the user

Hotkeys for setting the level of performance

Battery calibration

Lid switch standby/resume

Power/standby button

Advanced Configuration and Power Management (ACPM) compliance



1.4 External Components

The external components on the front of the notebook are shown below and described in Table 1-1.

Front Components

Item Component

1 Wireless light

2

Table 1-1

Front Components

Power/standby light

Function

On: An integrated wireless device, such as a wireless LAN device and/or a Bluetooth® device, is turned on.

Green: The notebook is on.

Blinking green: The notebook is in standby mode.

Off: The notebook is off or in hibernation.



5

6

7

Front Components (Continued)

Item Component Function

3 Battery light Amber: A battery pack is charging.

Green: A battery pack is close to full charge capacity.

Blinking amber: A battery pack that is the only available power source has reached a low-battery condition. When the battery reaches a critical low-battery condition, the battery light begins blinking more quickly.

Off: If the notebook is connected to an external power source, the light is turned off when all batteries in the notebook are fully charged. If the notebook is not connected to an external power source, the light is turned off until the battery reaches a low-battery condition.

4

Table 1-1

8

IDE (Integrated Drive

Electronics) drive light

Display release latch

Speakers (2)

6-in-1 Digital Media

Slot (HP Compaq nx6125 models only)

Blinking: The hard drive or optical drive is being accessed.

Opens the notebook.

Produce system sound.

Supports 6 optional digital memory card formats: SD (Secure Digital) Memory Card,

MultiMediaCard, Memory Stick, Memory

Stick Pro, SmartMedia, and xD-Picture

Card.

On: Slot is accessing a digital memory card.

6-in-1 Digital Media

Slot light (HP Compaq nx6125 models only)



The external components on the right side of the notebook are shown below and described in Table 1-2.

Right-Side Components


Table 1-2

Right-Side Components

Item Component

1

2

Optical drive

RJ-11 (modem) jack

Function

Holds an optical disc.

Connects a modem cable.




The external components on the left side of the notebook are shown below and described in Table 1-3.

Left-Side Components

Table 1-3

Left-Side Components

2

Item Component

1 Vent

Function

Enables airflow to cool internal components.

Ä

To prevent overheating, do not obstruct vents. Using the notebook on a soft surface, such as a pillow, blanket, rug, or thick clothing, may block airflow.

External monitor port Connects an external monitor.



Left-Side Components (Continued)


3 1394 port

4 USB ports (2)

Connects an optional IEEE 1394 device, such as a camcorder.

Connect USB 1.1- and 2.0-compliant devices to the notebook using a standard

USB cable, or connect an optional External

MultiBay II to the notebook. The MultiBay II must also be connected to an external power source.

5

Table 1-3

6

7

8

9

Audio-in (microphone) jack

Audio-out (headphone) jack

PC Card slot

ExpressCard slot

(HP Compaq nx6125 models only)

PC Card slot eject button

Connects an optional stereo or monaural microphone.

Produces system sound when connected to optional powered stereo speakers, headphones, headset, or television audio.

Supports optional Type I or Type II

PC Cards.

Suppports optional ExpressCard/54 or

ExpressCard/34 cards.

Ejects the PC Card from the PC Card slot.



The external components on the rear panel of the notebook are shown below and described in Table 1-4.

Rear Panel Components



Table 1-4

Rear Panel Components

4

5

6

3

2

Item Component

1 Security cable slot

Function

Attaches an optional security cable to the notebook.

Ä

Security solutions are designed to act as deterrents. These deterrents may not prevent a product from being mishandled or stolen.

Battery bay Holds a battery pack.

Power connector

RJ-45 (network) jack

USB port

S-Video-out jack


Connects an AC adapter or an optional combination power adapter.

Connects a network cable.

Connects USB 1.1- and 2.0-compliant devices to the notebook using a standard

USB cable, or connect an optional

External MultiBay II to the notebook. The

MultiBay II must be connected to an external power source.

Connects an optional S-Video device such as a television, VCR, camcorder, overhead projector, or video capture card.



The standard keyboard components of the notebook are shown below and described in Table 1-5.

Standard Keyboard Components

Item Component

1 Function keys

2

3 fn key

Table 1-5

Standard Keyboard Components caps lock key

Function

Execute frequently used system functions when pressed in combination with the fn key.

Enables caps lock and turns on the caps lock light.

Executes frequently used system functions when pressed in combination with a function key or the esc key.



6

7

Standard Keyboard Components (Continued)


4 Windows logo key Displays the Microsoft Windows

Start menu.

5

Table 1-5

8

Windows applications key

Arrow keys

Keypad keys num lock key

Displays a shortcut menu for items beneath the pointer.

Moves the cursor around the screen.

Can be used like the keys on an external numeric keypad.

Enables numeric lock, turns on the embedded numeric keypad, and turns on the num lock light.



The notebook top components are shown below and described in

Table 1-6.

Top Components

Item Component

1 Display lid switch

2

Table 1-6

Top Components

Power/standby button

Function

Puts the notebook in standby if the display is closed while the notebook is turned on.

When the notebook is:

Off, press the button to turn on the notebook.

In standby, briefly press the button to exit standby.

In hibernation, briefly press the button to exit hibernation.

If the notebook has stopped responding and Microsoft Windows shutdown procedures cannot be used, press the power/standby button and hold for 5 seconds to turn off the notebook.



8

9

7

5

6

Top Components (Continued)


3 Info Center button


Launches Info Center, which enables you to quickly open the following software solutions: Altiris Local Recovery, Contact

HP, Help and Support, Options Demo,

ProtectTools Security Manager, Software

Setup, System Information, and Wireless

Assistant.

4 Wireless button Turns the wireless functionality on or off, but does not create a wireless connection.

✎

To establish a wireless connection, a wireless network must already be set up.

Presentation mode button (HP Compaq nx6125 models only)

Caps lock light

Turns on Presentation mode.

On: Caps lock is on.

Num lock light

Table 1-6

On: Num lock is on or the embedded numeric keypad is enabled.

Mutes system sound.

10

Volume mute button


Volume down button


Volume up button


Decreases system sound.

Increases system sound.



The notebook TouchPad components are shown below and described in Table 1-7.

TouchPad Components



Item Component

1 TouchPad

2

3

4

Table 1-7

TouchPad Components

Left and right

TouchPad buttons

Fingerprint reader

HP Compaq nx6125 models only)

TouchPad scroll zone

Function

Moves the pointer and selects or activates items on the screen. Can be set to perform other mouse functions, such as scrolling, selecting, and double-clicking.

Function like the left and right buttons on an external mouse.

Allows a fingerprint logon to Windows instead of using a password.

Scrolls upward or downward.



The external components on the bottom of the notebook are shown below and described in Table 1-8.

Bottom Components

Table 1-8

Bottom Components

Item Component

1 Primary battery bay

Function

Holds the primary battery pack.

2

3

4

Primary battery locking latch

Docking connector


Travel battery connector

Secures the primary battery pack into the battery bay.

Connects the notebook to an optional

HP Advanced Docking Station or

HP Docking Station.

Connects an optional travel battery.



Table 1-8

6

7

Bottom Components (Continued)


5 Contains the memory module slots.

Memory module compartment

Hard drive bay

Primary battery release latch

Holds the hard drive.

Releases the primary battery pack from the battery bay.



1.5 Design Overview

This section presents a design overview of key parts and features

of the notebook. Refer to Chapter 4, “Illustrated Parts Catalog,”

to identify replacement parts, and

Chapter 6, “Removal and

Replacement Procedures,” for disassembly steps.

■

■

■

■

■

■

■

The system board provides the following device connections:

■ AMD Turion 64 MT, Turion 64 ML, and Mobile AMD

Sempron processors

Audio

Display

Hard drive

Keyboard and TouchPad

Memory module

Mini PCI communications devices

PC Card

Ä CAUTION: To properly ventilate the notebook, allow at least a 7.6-cm

(3-inch) clearance on the left and right sides of the notebook.

The notebook uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to be turned on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software applications.

Exhaust air is displaced through the ventilation grill located on the left side of the notebook.


2

Troubleshooting

Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board. Improper repairs can create a safety hazard. Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances.

2.1 Computer Setup

Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. If the operating system is working, the notebook restarts the operating system after you exit Computer Setup.

✎

Pointing devices are not supported in Computer Setup; you must use the keyboard to navigate and make selections.

The menu tables later in this chapter provide an overview of

Computer Setup options.


Troubleshooting

Accessing Computer Setup

The information and settings in Computer Setup are accessed from the File, Security, Tools, and Advanced menus.

1. Open Computer Setup by turning on or restarting the notebook. Press f10 while the F10 = Based Setup message is displayed in the lower-left corner of the screen.

❏

❏

❏

To change the language, press f2 .

To view navigation information, press f1 .

To return to the Computer Setup menu, press esc .

2. Select the File, Security, Tools, or Advanced menu.

3. To exit Computer Setup, choose one of the following:

❏ To exit without saving any changes, use the arrow keys to select File > Ignore changes and exit, and then follow the instructions on the screen.

❏ To exit and save all the settings you have entered, use the arrow keys to select File > Save changes and exit, and then follow the instructions on the screen.

Your preferences are set when you exit Computer Setup and take effect when the notebook restarts.

Computer Setup Defaults

To return all settings in Computer Setup to the values that were set at the factory:

1. Open Computer Setup by turning on or restarting the notebook. Press f10 while the F10 = Based Setup message is displayed in the lower-left corner of the screen.

❏

❏

To change the language, press f2 .

To view navigation information, press f1 .

2. Use the arrow keys to select File > Restore defaults.

3. Select the Restore Defaults check box.



4. To confirm the restoration, press f10 .

5. Select File > Save changes and exit, and then follow the instructions on the screen.

When the computer restarts, the factory settings are restored, and any identification information you have entered is saved.

Selecting from the File Menu

Select

System Information

Save to floppy

Restore from floppy

Restore defaults

Ignore changes and exit

Save changes and exit

Table 2-1

File Menu

To Do This

■ View identification information about the notebook and any battery packs in the system.

■ View specification information about the processor, memory and cache size, video revision, keyboard controller version, and system ROM.

Save system configuration settings to a diskette.

Restore system configuration settings from a diskette.

Replace configuration settings in Computer Setup with factory default settings. (Identification information is retained.)

Cancel changes entered during the current session. Then exit and restart the notebook.

Save changes entered during the current session.

Then exit and restart the notebook. The changes you save are in effect when the notebook restarts.



Selecting from the Security Menu

Select

Administrator password

Power-on password

Password options

DriveLock passwords

Smart Card security

Embedded security

Device security

System IDs

Table 2-2

Security Menu

To Do This

Enter, change, or delete an HP Administrator password.

Enter, change, or delete a power-on password.

■ Enable/Disable stringent security.

■ Enable/Disable required password on restart.

Enable/disable DriveLock; change a DriveLock user or master password.

✎

DriveLock Settings are accessible only when you enter Computer Setup by turning on (not restarting) the notebook.

Enable/disable power-on support for smart cards.

✎

This feature is supported by select Smart

Card readers only.

■ Enable/Disable the embedded security chip.

■ Restore embedded security chip to factory settings.

■ Enable/Disable power-on authentication support.

■ Enable/Disable automatic DriveLock.

■ Reset power-on authentication credential

✎

Embedded Security settings are accessible only if the notebook is equipped with an embedded security chip.

■ Enable/Disable devices in the system.

■ Enable NIC for inclusion in MultiBoot.

Enter user-defined identification values.



Selecting from the Tools Menu

Select

HDD Self Test options

Battery Information

Memory Check

Table 2-3

Tools Menu

To Do This

Run a quick or comprehensive self-test on any hard drive in the system.

View information about any battery packs in the notebook.

■ Run a self-test on memory modules in the notebook.

■ View information about memory modules installed in the notebook.



Selecting from the Advanced Menu

Select

Language (or press f2)

Boot options

Device options

Table 2-4

Advanced Menu

To Do This

Change the Computer Setup language.

■ Enable/Disable MultiBoot, which sets a startup sequence that can include most bootable devices and media in the system.

■ Set the boot order.

■ Swap the functions of the fn key and left ctrl key.

■ Enable/Disable multiple pointing devices at startup. (To set the notebook to support only a single, usually nonstandard, pointing device at startup, select Disable.)

■ Enable/Disable USB legacy support for a USB keyboard, mouse, and hub. When USB legacy support is enabled

❐ A USB keyboard, mouse, and hub work even when a Windows operating system is not loaded.

❐ The notebook starts from a bootable hard drive, diskette drive diskette, or CD,

CD-RW, or DVD inserted into a drive connected by a USB connector to the notebook or to an optional docking device.

■ Select a parallel port mode: EPP (Enhanced

Parallel Port), standard, bidirectional, or ECP

(Enhanced Capabilities Port).

■ Enable/Disable all settings in the SpeedStep window. (When Disable is selected, the notebook runs in Battery Optimized mode.)



2.2 Troubleshooting Flowcharts

Table 2-5

Troubleshooting Flowcharts Overview

2.7

2.8

2.9

2.10

2.11

2.12

2.13

Flowchart Description

2.1

2.2

2.3

“Flowchart 2.1—Initial Troubleshooting”

“Flowchart 2.2—No Power, Part 1”


2.4

2.5

2.6



“Flowchart 2.6—No Video, Part 1”

“Flowchart 2.7—No Video, Part 2”

“Flowchart 2.8—Nonfunctioning Docking Device (if applicable)”

“Flowchart 2.9—No Operating System (OS) Loading”

“Flowchart 2.10—No OS Loading, Hard Drive, Part 1”



“Flowchart 2.13—No OS Loading, Diskette Drive”



Table 2-5

Troubleshooting Flowcharts Overview (Continued)

2.17

2.18

2.19

2.20

Flowchart Description

2.14

2.15

2.16

“Flowchart 2.14—No OS Loading, Optical Drive”

“Flowchart 2.15—No Audio, Part 1”

“Flowchart 2.16—No Audio, Part 2”

“Flowchart 2.17—Nonfunctioning Device”

“Flowchart 2.18—Nonfunctioning Keyboard”

“Flowchart 2.19—Nonfunctioning Pointing Device”

“Flowchart 2.20—No Network/Modem Connection”



Flowchart 2.1—Initial Troubleshooting

Begin troubleshooting.

N

Is there power?

Y

Y

Beeps,

LEDs, or error messages?

N

Is there video?

(no boot)

N

Y

N

Is the OS loading?

Y

N

Is there sound?

Y

Go to

“Flowchart

2.2—No Power,

Part 1.”

Check

LED board, speaker connections.

N

All drives working?

Go to

“Flowchart

2.6—No Video,

Part 1.”

Y

Keyboard/ pointing device working?

N

Go to

“Flowchart

2.9—No Operating

System (OS)

Loading.”

Y

Connecting to network or modem?

N

Go to

“Flowchart

2.15—No Audio,

Part 1.”

Y

End

Go to

“Flowchart

2.17—Nonfunctioning Device.”

Go to

“Flowchart

2.18—Nonfunctioning Keyboard”

or

“Flowchart

2.19—Nonfunctioning Pointing

Device.”

Go to

“Flowchart

2.20—No

Network/Modem

Connection.”



Flowchart 2.2—No Power, Part 1

No power

(power LED is off).

Remove from docking device

(if applicable).

N

Power up on battery power?

Y

N

Power up on AC power?

Y

N

Power up in docking device?

Y

Reset

power.*

Reset

power.*

Done

1. Reset the power cables in the docking device and at the AC outlet.

2. Ensure the AC power source is active.

3. Ensure that the power strip is working.

Y

Done

Power up in docking device?

N

Y

Y

Power up on battery power?

Power up on AC power?

N

N

Go to

“Flowchart

2.3—No Power,

Part 2.”

Go to

“Flowchart

2.4—No Power,

Part 3.”

*NOTES

1. On select models, there is a separate reset button.

2. On select models, the notebook can be reset using the standby switch and either the lid switch or the main power switch.

Go to

“Flowchart

2.8—Nonfunctioning

Docking Device (if applicable).”



Continued from

“Flowchart

2.2—No Power,

Part 1.”

Visually check for debris in battery socket and clean if necessary.

Y

Power on?

N

Y

Check battery by recharging it, moving it to another notebook, or replacing it.

N

Power on?

Done

Replace power supply

(if applicable).

N

Done Power on?

Go to

“Flowchart

2.4—No Power,

Part 3.”

Y

Done





Continued from

“Flowchart

2.3—No Power,

Part 2.”

Plug directly into AC outlet.

Y

Power LED on?

N

Reseat AC adapter in notebook and at power source.

Y

Power on?

N

N

Power outlet active?

Y

Replace power cord.

Y

Power on?

N

Done

Done

Try different outlet.

Done

External

Internal or external AC adapter?

Internal

Go to

“Flowchart

2.5—No Power,

Part 4.”

N

Y

Replace external

AC adapter.

Power on?

Done



Continued from

“Flowchart

2.4—No Power,

Part 3.”

Open notebook.

N

Loose or damaged parts?

Y

Close notebook and retest.

N

Power on?

Y

Replace the following items (if applicable). Check notebook operation after each replacement:

1. Internal DC-DC converter*

2. Internal AC adapter

3. Processor board*

4. System board*

*NOTE: Replace these items as a set to prevent shorting out among components.

Done

Reseat loose components and boards and replace damaged items.




Flowchart 2.6—No Video, Part 1

No video.

Stand-alone or docking device?

Docking Device

Go to

“Flowchart

2.7—No Video,

Part 2.”

Stand-alone

*NOTE: To change from internal to external display, use the hotkey combination.

Y

Internal or external display*?

External

Adjust brightness.

Internal

Adjust brightness.

A

N

Video OK?

Check for bent pins on cable.

Y

N

Video OK?

Done

Press lid switch to ensure operation.

Y

Done Video OK?

N

Replace the following one at a time. Test after each replacement.

1. Cable between notebook and notebook display (if applicable)

2. Display

3. System board

Done

N

Video OK?

Try another display.

Internal and external video OK?

N

Replace system board.

Y Y

Done Done



Flowchart 2.7—No Video, Part 2

Continued from

“Flowchart

2.6—No Video,

Part 1.”

Remove notebook from docking device, if connected.

Adjust display brightness.

Check brightness of external monitor.

Y

N

Video OK?

N

Go to “A” in

“Flowchart

2.6—No Video,

Part 1.”

N

Video OK?

Y

Check that notebook is properly seated in docking device, for bent pins on cable, and for monitor connection.

Y

Video OK?

Done

Try another external monitor.

Adjust external monitor display.

Internal and external video OK?

Y

N

Go to

“Flowchart


Docking Device (if applicable).”

Done

Done



Flowchart 2.8—Nonfunctioning Docking Device

(if applicable)

Nonfunctioning docking device.

Reset power cord in docking device and power outlet.

Check voltage setting on docking device.

Reset monitor cable connector at docking device.

Docking device operating?

Y

N

Remove notebook, reset all internal parts, and replace any damaged items in docking device.

Done

Reinstall notebook into docking device.

N

Docking device operating?

Y

Done

Replace the following docking device components one at a time. Check notebook operation after each replacement.

1. Power supply

2. I/O board

3. Backplane board

4. Switch box

5. Docking device motor mechanism



Flowchart 2.9—No Operating System (OS)

Loading

No OS loading.*

Reset power cord in docking device and power outlet.

No OS loading from hard drive,

go to “Flowchart 2.10—No OS Loading,

Hard Drive, Part 1.”

No OS loading from diskette drive,

go to “Flowchart 2.13—No OS Loading,

Diskette Drive.”

No OS loading from CD-ROM or DVD-ROM

drive, go to “Flowchart 2.14—No OS

Loading, Optical Drive.”

No OS loading from network,

go to “Flowchart 2.20—No Network/Modem

Connection.”

*NOTE: Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins.



Flowchart 2.10—No OS Loading, Hard Drive,

Part 1

OS not loading from hard drive.

Nonsystem disk message?

Y

N

Reseat external hard drive.

Y

OS loading?

N

N

Boot from

CD?

Y

Y

Check the Setup utility for correct booting order.

Boot from hard drive?

N

Done

Go to

“Flowchart

2.11—No OS

Loading,


Done

N

Boot from diskette?

Y

Y

Change boot priority through the Setup utility and reboot.

N


Go to

“Flowchart

2.13—No OS

Loading,

Diskette Drive.”

Go to

“Flowchart


Device.”




Part 2

Continued from

“Flowchart

2.10—No OS

Loading,


N

CD or diskette in drive?

Y

1. Replace hard drive.

2. Replace system board.

Reseat hard drive.

Hard drive accessible?

Y

Done

N

Remove diskette and reboot.

Run FDISK.


Y

N

Y

Boot from diskette drive?

N

N

Hard drive accessible?

Y

Go to

“Flowchart

2.12—No OS

Loading,


Done

Go to

“Flowchart

2.13—No OS

Loading,

Diskette Drive.”

Done

Y

Y

Hard drive partitioned?

N

Hard drive formatted?

N

Y

Notebook booted?

N

Go to

“Flowchart

2.12—No OS

Loading,


Create partition, and then format hard drive to bootable

C:\ prompt.

Format hard drive and bring to a bootable

C:\ prompt.

Load OS using

Operating System disc (if applicable).




Part 3

Y

Continued from

“Flowchart

2.11—No OS

Loading,


N

System files on hard drive?

Virus on hard drive?

Y

N

Clean virus.

N

Install OS and reboot.

OS loading from hard drive?

Y

Done

Y

Run SCANDISK and check for bad sectors.

Diagnostics on diskette?

Replace hard drive.

N

N

Can bad sectors be fixed?

Replace hard drive.

Run diagnostics and follow recommendations.

Y

N

Fix bad sectors.


Replace hard drive.

Y

Done



Flowchart 2.13—No OS Loading, Diskette Drive

Y

OS not loading from diskette drive.

Reseat diskette drive.

OS loading?

Done

N

Nonsystem disk message?

Y

N

N

Boot from another device?

Y

Y

Diskette drive enabled in the Setup utility?

N

Is diskette drive boot order correct?

Y

N

N

Bootable diskette in drive?

Install bootable diskette and reboot notebook.

Y

Go to

“Flowchart

2.17—Nonfunctioning Device.”

Enable drive and cold boot notebook.

N

Check diskette for system files.

Try different diskette.

Y

Nonsystem disk error?

1. Replace diskette drive.


Y

Reset the notebook.

Refer to

Section 1.2,

“Resetting the

Notebook,”

for instructions.

N

OS loading?

Done

Change boot priority using the Setup utility.

Go to

“Flowchart


Device.”



Flowchart 2.14—No OS Loading, Optical Drive

Y N

No OS loading from

CD-ROM or

DVD-ROM drive.

N

Disc in drive?

Y

Bootable disc in drive?

Install bootable disc and reboot notebook.

Install bootable disc.

Try another bootable disc.

N

Boots from

CD or DVD?

Y

Reseat drive.

Done

Y

Boots from

CD or DVD?

N

Y

Booting from another device?

N

Y

Booting order correct?

N

Done

Go to

“Flowchart


Device.”

Reset the notebook.

Refer to

Section 1.2,

“Resetting the

Notebook,” for

instructions.

Go to

“Flowchart


Device.”

Correct boot order using the Setup utility.



Flowchart 2.15—No Audio, Part 1

Y

No audio.

Turn up audio internally or externally.

Audio?

N

Done

N

Notebook in docking device

(if applicable)?

Y

Go to

“Flowchart

2.16—No Audio,

Part 2.”

N

Undock

Internal audio?

Y

Replace the following docking device components one at a time, as applicable.

Check audio status after each change.

1. Reset docking device audio cable.

2. Replace audio cable.

3. Replace speaker.

4. Replace docking device audio board.

5. Replace backplane board.

6. Replace I/O board.

Go to

“Flowchart

2.16—No Audio,

Part 2.”

Go to

“Flowchart


Device.”

N

Audio?

Y

Done



Flowchart 2.16—No Audio, Part 2

Continued from

“Flowchart

2.15—No Audio,

Part 1.”

Audio driver in OS configured?

N

Reload audio drivers.

Y

Correct drivers for application?

N

Load drivers and set configuration in OS.

Y

Connect to external speaker.

Y

Audio?

N

Replace audio board and speaker connections in notebook

(if applicable).

Audio?

Y

N

1. Replace internal speakers.

2. Replace audio board (if applicable).


Done


Flowchart 2.17—Nonfunctioning Device

Nonfunctioning device.


Reseat device.

Clear

CMOS.

Y

Reattach device.

Close notebook, plug in power, and reboot.

N

Device boots properly?

Unplug the nonfunctioning device from the notebook and inspect cables and plugs for bent or broken pins or other damage.

N

Any physical device detected?

Y

Replace hard drive.

Fix or replace broken item.

Go to

“Flowchart

2.9—No

Operating System

(OS) Loading.”

Replace NIC.

If integrated NIC, replace system board.

Y

Device boots properly?

N

Done

Replace diskette drive.

Done



Flowchart 2.18—Nonfunctioning Keyboard

Keyboard not operating properly.

Y

Connect notebook to good external keyboard.

External device works?

N

Reseat internal keyboard connector

(if applicable).

N

OK?

Y


Replace internal keyboard or cable.

Y

Done OK?

N


Done



Flowchart 2.19—Nonfunctioning Pointing

Device

Pointing device not operating properly.

Y

Connect notebook to good external pointing device.

External device works?

N

Reseat internal pointing device connector

(if applicable).

N

OK?

Y

Done


N

Replace internal pointing device or cable.

Y

OK?


Done



Flowchart 2.20—No Network/Modem

Connection

No network or modem connection.

Network or modem jack active?

N

Y

Y

Digital line?

N

Y

NIC/modem configured in OS?

N

Disconnect all power from the notebook and open.

Replace jack or have jack activated.

Connect to nondigital line.

Reload drivers and reconfigure.

N

OK?

Y

Replace NIC/modem

(if applicable).

Done

Y

Reseat NIC/modem

(if applicable).

OK?

Done

N



3

Software Update and

Recovery

3.1 Software Updates

To stay current with the newest technology and maintain optimal performance, install the latest versions of HP software on your computer as they become available.

To update HP software:

1. Identify your computer model, product category, and series or family. Prepare for a system ROM update by identifying the ROM version currently installed on the computer. For

more information, refer to “Accessing Computer

Information.”

Ä CAUTION: If your computer is connected to a network, it is recommended that you consult with your network administrator before installing any software updates, especially system ROM updates.

✎

The computer system ROM stores the BIOS software. The

BIOS initializes the operating system, determines how the computer will interact with the hardware devices, and provides for data transfer among hardware devices, including the time and date.

2. Access the updates through the HP Web site

( http://www.hp.com

) or the Support Software CD (purchased separately). For information about obtaining the Support

Software CD, refer to “Obtaining the Support Software CD.”

3. Install the updates.


Software Update and Recovery

Accessing Computer Information

Before you access the updates for your computer, collect the following information:

■

■

The product category is Notebook.

The product family name and series number are printed on the display bezel.

■ Model information is provided on the serial number label on the bottom of the computer.

To determine whether available ROM updates contain later ROM versions than those currently installed on the computer, you need to know the version of the system ROM currently installed.

ROM version information (also known as ROM date and System

BIOS) can be displayed by pressing fn+esc (if you are already in

Microsoft Windows) or by opening Computer Setup.

To use Computer Setup for displaying ROM information:

1. Open Computer Setup by turning on or restarting the computer, and then pressing f10 while the “F10 = ROM

Based Setup” message is displayed in the lower-left corner of the screen.

2. Use the arrow keys to select File > System Information, and then press enter .

ROM date information is displayed.

3. To exit Computer Setup, use the arrow keys to select File >

Ignore changes and exit. Then follow the instructions on the screen.



Obtaining the Support Software CD

The Support Software CD provides HP software updates and installation instructions. The CD includes device drivers, ROM updates, and utilities.

To purchase the current Support Software CD or a subscription that provides both the current version and future versions of the CD, visit the HP Web site at http://www.hp.com

.

Software Updates and the HP Web Site

Most software on the HP Web site is packaged in compressed files called SoftPaqs. Some ROM updates may be packaged in compressed files called ROMPaqs.

Most download packages contain a file named Readme.txt. A

Readme.txt file contains information regarding installing and troubleshooting the file. The Readme.txt files included with

ROMPaqs are provided in English only.

Downloading a ROM Update

Ä CAUTION: To prevent damage to the computer or an unsuccessful installation, download and install a ROM update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a ROM update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation:

■ Do not disconnect power from the computer by unplugging the power cord from the AC outlet.

■ Do not shut down the computer or initiate standby or hibernation.

■ Do not insert, remove, connect, or disconnect any device, cable, or cord.



To download a ROM update:

1. Access the page on the HP Web site that provides software for your computer:

❏ Select Start > Help and Support, and then click a software update link.

– or –

❏ Visit the HP Web site at http://www.hp.com/support .

2. Follow the instructions on the screen to identify your computer and access the ROM update you want to download.

3. At the download area: a. Identify the ROM update that is later than the ROM version currently installed on your computer. Make a note of the date, name, or other identifier. You may need this information to locate the update later, after it has been downloaded to your hard drive.

b. Follow the instructions on the screen to download your selection to the hard drive.

✎

Make a note of the path to the location on your hard drive where the ROM package will be downloaded.

You may need to access the ROM package after it has been downloaded.

Installing a ROM Update

✎

If your computer is connected to a network, it is recommended that you consult with your network administrator before installing any software updates, especially system ROM updates.



ROM installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed:

1. Open Windows Explorer by selecting Start > All

Programs > Accessories > Windows Explorer.

2. In the left pane of the Windows Explorer window: a. Click My Computer and then your hard drive designation. (The hard drive designation is typically

Local Disk C.) b. Open the folder on your hard drive that contains the update.

✎

Follow the path you made a note of before you downloaded the update.

3. Double-click the file with an .exe extension (for example, filename.exe).

The ROM installation begins.

4. Complete the installation by following the instructions on the screen.

✎

After a message on the screen reports a successful installation, you may delete the downloaded file from your hard drive.

Downloading Other Software

To download and install software other than a ROM update:

1. Access the page on the HP Web site that provides software for your computer:

❏ Select Start > Help and Support, and then click a software update link.

– or –

❏ Visit the HP Web site at http://www.hp.com/support

Download drivers and software to download the software for your computer model.

and click



2. Follow the instructions on the screen to find the software you want to update.

3. At the download area, select the software you want and follow the download instructions on the Web page.

✎

Make a note of the path to the location on your hard drive where the ROM package will be downloaded. You may need to access the ROM package after it has been downloaded.

4. When the download is complete, open Windows Explorer by selecting Start > All Programs > Accessories > Windows

Explorer.

5. In the left pane of the Windows Explorer window, click

My Computer and then your hard drive designation. (The hard drive designation is typically Local Disk C.)

✎

Follow the path you made a note of earlier to the folder on your hard drive that contains the update.

6. Open the folder and double-click the file with an .exe extension (for example, filename.exe).

The installation begins.

7. Complete the installation by following the instructions on the screen.

✎

After a message on the screen reports a successful installation, you may delete the download package from your hard drive.

3.2 System Recovery

The computer system recovery process provides several ways to recover optimal system functionality. For best results, attempt to recover optimal computer functionality by using the following procedures in the order described here.



Safeguarding Your Data

Software or devices added to the computer can cause your system to become unstable. To safeguard your documents, store personal files in the My Documents folder and periodically create a backup copy of the My Documents folder.

Altiris Local Recovery

Altiris Local Recovery is a preloaded application that protects the files on your computer by storing copies of files, called

snapshots. If files on your computer are accidentally deleted or corrupted, you can easily restore the files yourself. You can also restore your complete file system to a previous state.

Altiris Local Recovery provides protection of files by backing up files to a hidden Altiris recovery partition. When you install the software, the Recovery Agent Partition Wizard guides you through the process of creating the recovery partition. After the partition is created, the computer restarts and creates the first snapshot. After the snapshot is created, the computer restarts, making the snapshot available for recovery through Windows.

By default, Local Recovery automatically takes snapshots of your files on a regular basis. You can change the snapshot schedule.

For more information, refer to the Altiris Local Recovery Help.

To access your snapshots in the Altiris Recovery Agent folder:

1. Right-click the Altiris Recovery Agent icon on your desktop.

2. Click Open.

To restore one of the listed snapshots, drag the snapshot file to the appropriate location on your hard drive.

For more information on configuring and using Altiris Local

Recovery, visit the HP Web site at http://www.hp.com/go/easydeploy , or open the software and click Help on the menu bar.



Using System Restore Points

System Restore is an operating system feature that allows you to reverse undesirable changes to your computer by restoring the computer to an earlier state, called a restore point. A restore point is a “snapshot” of your software, drivers, and operating system files at a particular time. The computer automatically creates restore points at regular intervals and may create additional restore points when you change your personal settings or add software or hardware.

■

■

You can manually create additional restore points to provide increased protection for your system files and settings. It is recommended that you manually create restore points

Before you add or extensively modify software or hardware.

Periodically, whenever the system is performing optimally.

Restoring to any restore point does not affect your data files. For example, restoring your system software to an earlier state will not affect documents or e-mails that you saved after that time.

✎

If you do not like the results of your restoration, you can reverse the restoration.

Creating a System Restore Point

To create a system restore point:

1. Select Start > Help and Support.

2. Click System Restore.

The System Restore window opens.

3. Click Create a restore point, and then click Next.

4. Follow the on-screen instructions.



Restoring to a Restore Point

To restore the computer to a previous date and time when it was functioning optimally:

1. Select Start > Help and Support.

2. Click System Restore.

The System Restore window opens.

3. Click Restore my computer to an earlier time, and then click Next.

4. Follow the on-screen instructions.

Reinstalling Applications

Applications preinstalled or preloaded on your computer can be reinstalled by using the Recovery disc or a third-party software disc.

✎

In most cases, the applications preloaded on your computer, such as those available in the Software Setup utility, can be reinstalled from your hard drive. To access the Software Setup utility, select Start > All Programs > Software Setup.

The application reinstallation process replaces corrupted system files within the application and reinstalls deleted system files within the application.

■ In most cases: If the application you are reinstalling is still installed on your computer, the reinstallation process does not affect your settings within the application.

■ In all cases: If an application has been deleted from your computer, the reinstallation process reinstalls the application or utility to the factory image but cannot restore your personal settings.



Reinstalling Applications from the Hard Drive

To reinstall a preloaded application or utility from your hard drive:

1. Select Start > All Programs > Software Setup, and then follow the instructions on the screen.

2. When you are prompted to select the software you want to reinstall, select or clear the appropriate check boxes.

Reinstalling Applications from Discs

To reinstall applications from discs:

1. Insert the disc into the optical drive.

❏

❏

If autorun is enabled, an installation wizard opens.

If autorun is disabled, select Start > Run. Enter x:\setup.exe

where x is your optical drive designation and then select OK.

2. When the installation wizard opens, follow the installation instructions on the screen.

3. Restart the notebook if prompted.

Repairing the Operating System

To attempt an operating system repair without deleting your personal data, use the Operating System disc that was shipped with the computer:

✎

If your computer does not have an optical drive, you may need to connect to an optional external MultiBay.



1. Connect the computer to external power through the

AC adapter and turn on the computer.

2. Immediately insert the Operating System disc into the computer.

3. Press and hold the power/standby button for at least 5 seconds to turn off the computer.

4. Press the power/standby button again to turn on the computer.

5. When prompted, press any key to start from the disc.

After a few minutes, you may need to select your language, and then the Setup Wizard opens.

✎

On the “Welcome to Setup” page, do not press R (step 8 in this procedure) until you have completed steps 6 and 7.

6. Press enter to continue.

A licensing agreement page is displayed.

7. Press f8 to accept the agreement and continue.

The “Setup” page is displayed.

8. Press R to repair the selected Windows installation.

The repair process begins. This process takes 1 to 2 hours to complete.

The computer restarts in Windows after the process is complete.



Reinstalling the Operating System

Ä CAUTION: To protect your personal data and the software installed on the computer, back up your data before reinstalling the operating system. See the Windows online Help utility to learn more about backing up your files. Select Start > Help and Support. Then type

“backup” in the Search box.

✎

During the reinstallation, you may be prompted for your

Product Key. Your Product Key is provided on the Microsoft

Certificate of Authenticity label on the bottom of the computer.

If other recovery efforts do not successfully repair the operating system, you can reinstall it.

To reinstall the operating system:

✎

If your computer does not have an optical drive, you may need to connect to an optional external MultiBay.

1. Connect the computer to external power through the

AC adapter and turn on the computer.

2. Immediately insert the Operating System disc into the computer.

3. Press and hold the power/standby button for at least 5 seconds to turn off the computer.



4. Press the power/standby button again to turn on the computer.

5. When prompted, press any key to start from the disc.

After a few minutes, you may need to select your language, and then the Setup Wizard opens.

6. Press enter to continue.

A licensing agreement page is displayed.

7. Press f8 to accept the agreement and continue.

The “Setup” page is displayed.

8. Press esc to continue installing a new copy of the operating system instead of repairing it.

9. Press enter to set up the operating system.

10. Press C to continue setup using this partition.

11. Select Format the partition using the NTFS file system

(Quick), and then press enter .

Ä

Formatting this drive deletes all current files.

12. Press F to format the drive.

The reinstallation process begins. This process takes

1 to 2 hours to complete.

The computer restarts in Windows when the process is complete.



Reinstalling Device Drivers and Other

Software

After the operating system installation process is complete, you must reinstall drivers.

To reinstall drivers, use the Recovery disc included with the computer:

1. While running Windows, insert the Recovery disc into the optical drive.

2. If you do not have autorun enabled: a. Select Start > Run.

b. Then type D:\SWSETUP\APPINSTL\SETUP.EXE where D indicates the optical drive.

3. Follow the on-screen instructions for installing the drivers.

After the drivers are reinstalled, you must reinstall any software you added to the computer. Follow the installation instructions provided with the software.


4

Illustrated Parts Catalog

This chapter provides an illustrated parts breakdown and a reference for spare part numbers.

4.1 Serial Number Location

When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook.

Serial Number Location


Illustrated Parts Catalog

4.2 Notebook Major Components

4–2

Notebook Major Components

Maintenance and Service Guide


Table 4-1

Spare Parts: Notebook Major Components

Spare Part

Number Item Description

1

2

3

Display assemblies (include wireless antenna boards and cables)

15.0-inch, SXGA+WVA, TFT

15.0-inch, XGA, TFT

Display brackets with hinges (not illustrated)

Display inverters (not illustrated)

Microphone (not illustrated)

Bracket Kit (not illustrated)

Wireless antenna set (not illustrated)

Power button board (includes power button board cable)

Switch covers

For use on HP Compaq nx6125 models


393552-001

393551-001

393553-001

393556-001

393555-001

393595-001

393558-001

393583-001

393561-001

393562-001



4–4




Table 4-1

Spare Parts: Notebook Major Components (Continued)

Spare Part

Number Item Description

4 Keyboards

Brazil

Czech Republic

Denmark

Europe

France

French Canada

Germany

Greece

Hungary

Iceland

Israel

Italy

Japan

Korea

Latin America

The Netherlands

Norway

393568-201

393568-221

393568-081

393568-021

393568-051

393568-121

393568-041

393568-151

393568-211

393568-DD1

393568-BB1

393568-061

393568-291

393568-AD1

393568-161

393568-331

393568-091

People’s

Republic of China

Poland

Portugal

Russia

South Africa

Saudi Arabia

Slovakia

Slovenia

Spain

Sweden

Switzerland

Taiwan

Thailand

Turkey

United Kingdom

United States

393568-AA1

5 Heat sink (includes thermal paste)

393568-241

393568-131

393568-251

393568-AR1

393568-171

393568-231

393568-BA1

393568-071

393568-101

393568-111

393568-AB1

393568-281

393568-141

393568-031

393568-001

393567-001



4–6




Table 4-1


Spare Part

Number

7

8

9

Item Description

6

10

11

Processors (include thermal paste)

AMD Turion 64 ML-40 2.2-GHz









Fan

TouchPad (includes TouchPad cable)

Button boards (include button board cable)



Top covers (include TouchPad)



Fingerprint sensor (not illustrated)

PC Card assembly

With Smart Card reader, for use on

HP Compaq nx6125 models

Without Smart Card reader, for use on


Without Smart Card reader, for use on


393579-001

393578-001

393577-001

395744-001

395743-001

395742-001

393582-001

393581-001

393580-001

393597-001

393587-001

393584-001

393585-001

393559-001

393560-001

393586-001

393589-001

393590-001

393591-001



4–8




Table 4-1



12

13

14

15

16

17

RTC battery

Speaker

System boards



Optical drives (include bezel)

24X Max CD-ROM drive

8X Max DVD-ROM drive

24X Max DVD/CD-RW Combo Drive

8X Max DVD±RW and CD-RW Combo Drive

DVD±RW and CD-RW Combo Drive, Dual Layer Drive

Mini PCI communications cards

802.11a/b/g WLAN card for use in most of the world

802.11a/b/g WLAN card for use in the rest of the world

802.11a/b/g WLAN card for use in Japan

802.11b/g WLAN card for use in the United States

802.11b/g WLAN card for use in the rest of the world

802.11b/g WLAN card for use in Japan

Base enclosures



Spare Part

Number

393588-001

393563-001

393569-001

393570-001

393537-001

393538-001

393539-001

393540-001

393541-001

377407-001

377407-002

377407-291

392557-001

392557-002

392557-291

393564-001

393565-001



4–10




Table 4-1



18

19a

19b

20

21

22

Spare Part

Number

Memory modules (333-MHz, DDR, PC2700)

1024 MB

512 MB

256 MB

Miscellaneous Plastics Kit

393573-001

393572-001

393571-001

393593-001

Includes:

Memory module compartment cover (includes 2 captive screws)

Hard drive cover (includes 2 captive screws)

Not illustrated:

Notebook feet

PC Card slot space saver

ExpressCard slot space saver

Hard drives (include frame and connector)

5400-rpm

80-GB

60-GB

40-GB

393548-001

393546-001

393544-001

4200-rpm

80-GB

60-GB

40-GB

30-GB

Broadcomm Bluetooth wireless board (includes

Bluetooth board cable)

Battery packs

6-cell, 4.8-AHr

6-cell, 4.4-AHr

6-cell, 4.4-AHr

393547-001

393545-001

393543-001

393542-001

393566-001

385894-001

385895-001

393549-001



4.3 Miscellaneous Plastics Kit

Table 4-2

Miscellaneous Plastics Kit

Spare Part Number 393593-001

3

4

5


1

2

Memory module compartment cover (includes 2 captive screws)

Hard drive cover (includes 2 captive screws)

Notebook feet (4)

ExpressCard slot space saver

PC Card slot space saver


4.4 Miscellaneous Cable Kit


Item

1

2

3

Table 4-3

Miscellaneous Cable Kit

Spare Part Number 393594-001

Description

Bluetooth board cable

RJ-11 connector module and cable

TouchPad cable



4.5 Mass Storage Devices



Table 4-4

Mass Storage Devices

Spare Part Number Information


1 Hard drives (include frame and connector)

5400-rpm

80-GB

60-GB

40-GB

393548-001

393546-001

393544-001

4200-rpm

80-GB

60-GB

40-GB

30-GB

2 Optical drives (include bezel)





DVD±RW and CD-RW Combo, Dual Layer Drive

Spare Part

Number

393547-001

393545-001

393543-001

393542-001

393537-001

393538-001

393539-001

393540-001

393541-001



4.6 Miscellaneous (Not Illustrated)

Table 4-5

Miscellaneous (Not Illustrated)

Spare Part Information

Description

Label Kit

Adjustable notebook stand

Spare Part

Number

393592-001

372420-001

HP Advanced Docking Station

HP Docking Station

374504-001

374803-001

65 watt AC adapter 338136-001

Screw Kit (includes the following screws; refer to

Appendix C, “Screw Listing,”

for more information on specifications and usage

■ Phillips PM2.5×6.0 screw




393596-001

■ Torx T8M2.5×9.0 screw





Table 4-5

Miscellaneous (Not Illustrated)

Spare Part Information (Continued)

Spare Part

Number Description

Power cords

For use in:

Australia and New Zealand

Belgium, Europe, Finland, France, Germany, Greece, the Netherlands, Norway, Portugal, Spain, and Sweden

Canada, French Canada, Latin America, Taiwan,

Thailand, and the United States

Denmark

Hong Kong and the United Kingdom

Israel

Japan

People’s Republic of China

Saudi Arabia

350188-011

350188-021

350188-001

350188-081

350188-031

350188-BB1

350188-291

350188-AA1

350188-171



4.7 Sequential Part Number Listing

Table 4-6

Sequential Part Number Listing

Spare Part


338136-001 65 watt AC adapter

350188-001 Power cord for use in Canada, French Canada, Latin America,

Taiwan, Thailand, and the United States

350188-011 Power cord for use in Australia and New Zealand

350188-021 Power cord for use in Belgium, Europe, Finland, France,

Germany, Greece, the Netherlands, Norway, Portugal, Spain, and Sweden

350188-031 Power cord for use in Hong Kong and the United Kingdom

350188-081 Power cord for use in Denmark

350188-171 Power cord for use in Saudi Arabia

350188-291 Power cord for use in Japan

350188-AA1 Power cord for use in People’s Republic of China

350188-BB1 Power cord for use in Israel

372420-001 Adjustable notebook stand

374504-001 HP Advanced Docking Station

374803-001 HP Docking Station

377407-001 802.11a/b/g WLAN mini PCI communications card for use in most of the world

377407-002 802.11a/b/g WLAN mini PCI communications card for use in the rest of the world



Table 4-6

Sequential Part Number Listing (Continued)

Spare Part


377407-291 802.11a/b/g WLAN mini PCI communications card for use in Japan

385894-001 6-cell, 4.8-AHr battery pack


392557-001 802.11b/g WLAN mini PCI communications card for use in the

United States

392557-002 802.11b/g WLAN mini PCI communications card for use in the rest of the world

392557-291 802.11b/g WLAN mini PCI communications card for use in

Japan

393537-001 24X Max CD-ROM drive

393538-001 8X Max DVD-ROM drive

393539-001 24X Max DVD/CD-RW Combo Drive

393540-001 8X Max DVD±RW and CD-RW Combo Drive

393541-001 DVD±RW and CD-RW Combo, Dual Layer Drive

393542-001 4200-rpm, 30-GB hard drive (includes frame and connector)








Table 4-6


Spare Part




393551-001 15.0-inch, XGA, TFT display assembly (include wireless antenna boards and cables)

393552-001 15.0-inch, SXGA+WVA, TFT display assembly (include wireless antenna boards and cables)

393554-001 Display bracket with hinges for use on models with 14.1-inch displays

393555-001 Microphone

393556-001 Display inverter for use on models with 15.0-inch displays

393558-001 Wireless antenna set

393559-001 Top cover for use on HP Compaq nx6125 models (includes

TouchPad)

393560-001 Top cover for use on HP Compaq nx6115 models (includes

TouchPad)

393561-001 Switch cover for use on HP Compaq nx6125 models

393562-001 Switch cover for use on HP Compaq nx6115 models

393563-001 Speaker

393564-001 Base enclosure for use on HP Compaq nx6125 models

393565-001 Base enclosure for use on HP Compaq nx6115 models

393566-001 Broadcomm Bluetooth wireless board (includes Bluetooth board cable)



Table 4-6


Spare Part


393567-001 Heat sink (includes thermal paste)

393568-001 Keyboard for use in the United States

393568-021 Keyboard for use in Europe

393568-031 Keyboard for use in the United Kingdom

393568-041 Keyboard for use in Germany

393568-051 Keyboard for use in France

393568-061 Keyboard for use in Italy

393568-071 Keyboard for use in Spain

393568-081 Keyboard for use in Denmark

393568-091 Keyboard for use in Norway

393568-101 Keyboard for use in Sweden

393568-111 Keyboard for use in Switzerland

393568-121 Keyboard for use in French Canada

393568-131 Keyboard for use in Portugal

393568-141 Keyboard for use in Turkey

393568-151 Keyboard for use in Greece

393568-161 Keyboard for use in Latin America

393568-171 Keyboard for use in Saudi Arabia

393568-201 Keyboard for use in Brazil

393568-211 Keyboard for use in Hungary



Table 4-6


Spare Part


393568-221 Keyboard for use in Czech Republic

393568-231 Keyboard for use in Slovakia

393568-241 Keyboard for use in Poland

393568-251 Keyboard for use in Russia

393568-281 Keyboard for use in Thailand

393568-291 Keyboard for use in Japan

393568-331 Keyboard for use in the Netherlands

393568-AA1 Keyboard for use in the People’s Republic of China

393568-AB1 Keyboard for use in Taiwan

393568-AD1 Keyboard for use in Korea

393568-AR1 Keyboard for use in South Africa

393568-BA1 Keyboard for use in Slovenia

393568-BB1 Keyboard for use in Israel

393568-DD1 Keyboard for use in Iceland

393569-001 System board for use on HP Compaq nx6115 models

393570-001 System board for use on HP Compaq nx6125 models

393571-001 256-MB memory module (333-MHz, DDR, PC2700)





Table 4-6


Spare Part


393577-001 AMD Turion 64 ML-34 1.8-GHz processor (includes thermal paste)



393580-001 Mobile AMD Sempron 3100+ (1.60-GHz) processor (includes thermal paste)



393583-001 Power button board (includes power button board cable)

393584-001 Button board for use on HP Compaq nx6125 models (includes button board cable)

393585-001 Button board for use on HP Compaq nx6115 models (includes button board cable)

393586-001 Fingerprint sensor

393587-001 TouchPad (includes TouchPad cable)

393588-001 RTC battery

393589-001 PC Card assembly with Smart Card reader, for use on




Table 4-6


Spare Part


393590-001 PC Card assembly without Smart Card reader, for use on


393591-001 PC Card assembly without Smart Card reader, for use on


393592-001 Label Kit

393593-001 Miscellaneous Plastics Kit

393594-001 Miscellaneous Cable Kit

393595-001 Bracket Kit

393596-001 Screw Kit

393597-001 Fan





5

Removal and Replacement

Preliminaries

This chapter provides essential information for proper and safe removal and replacement service.

5.1 Tools Required

You will need the following tools to complete the removal and replacement procedures:

■

■

■

■

■

■

Magnetic screwdriver

Phillips P0 screwdriver

Torx T8 screwdriver

3/16-inch Hex socket wrench

Flat-bladed driver

Tool kit—includes connector removal tool, loopback plugs, and case utility tool


Removal and Replacement Preliminaries

5.2 Service Considerations

The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures.

✎

As you remove each subassembly from the notebook, place the subassembly (and all accompanying screws) away from the work area to prevent damage.

Plastic Parts

Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts.

Apply pressure only at the points designated in the maintenance instructions.

Cables and Connectors

Ä CAUTION: When servicing the notebook, ensure that cables are placed in their proper locations during the reassembly process.

Improper cable placement can damage the notebook.

Cables must be handled with extreme care to avoid damage.

Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Ensure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.



5.3 Preventing Damage to

Removable Drives

■

■

■

■

Removable drives are fragile components that must be handled with care. To prevent damage to the notebook, damage to a removable drive, or loss of information, observe the following precautions:

■ Before removing or inserting a hard drive, shut down the notebook. If you are unsure whether the notebook is off or in hibernation, turn the notebook on, and then shut it down through the operating system.

■

■

■

Before removing a diskette drive or optical drive, ensure that a diskette or disc is not in the drive and ensure that the optical drive tray is closed.

Before handling a drive, ensure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

■

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE: Handle With Care.”



5.4 Preventing Electrostatic Damage

Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.

A sudden discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.

Often the spark is neither felt nor heard, but damage occurs.

An electronic device exposed to electrostatic discharge might not be affected at all and can work perfectly throughout a normal cycle. Or the device might function normally for a while, then degrade in the internal layers, reducing its life expectancy.



5.5 Packaging and Transporting

Precautions

Use the following grounding precautions when packaging and transporting equipment:

■

■

To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes.

Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging.

■ Keep electrostatic-sensitive parts in their containers until the parts arrive at static-free workstations.

■

■

■

Place items on a grounded surface before removing items from their containers.

Always be properly grounded when touching a sensitive component or assembly.

Store reusable electrostatic-sensitive parts from assemblies in protective packaging or nonconductive foam.

■ Use transporters and conveyors made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.



5.6 Workstation Precautions

■

■

Use the following grounding precautions at workstations:

■ Cover the workstation with approved static-shielding material

(refer to Table 4-2, “Static-Shielding Materials”

).

■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.

■ Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

■ When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.

■ Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.

■ Handle electrostatic-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.

Avoid contact with pins, leads, or circuitry.

Turn off power and input signals before inserting or removing connectors or test equipment.



5.7 Grounding Equipment and

Methods

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

■ When standing, use foot straps and a grounded floor mat.

Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.

■

■

■

■

■

■

Other grounding equipment recommended for use in preventing electrostatic damage includes:

■

■

■

■

■

Antistatic tape

Antistatic smocks, aprons, and sleeve protectors

Conductive bins and other assembly or soldering aids

Nonconductive foam

Conductive tabletop workstations with ground cords of one megohm resistance

■ Static-dissipative tables or floor mats with hard ties to the ground

Field service kits

Static awareness labels

Material-handling packages

Nonconductive plastic bags, tubes, or boxes

Metal tote boxes

Electrostatic voltage levels and protective materials



Table 5-1 shows how humidity affects the electrostatic voltage levels generated by different activities.

Table 5-1

Typical Electrostatic Voltage Levels

Event

Walking across carpet

Walking across vinyl floor

Motions of bench worker

Removing DIPS from plastic tube

Removing DIPS from vinyl tray

Removing DIPS from Styrofoam

Removing bubble pack from PCB

10%

35,000 V

12,000 V

Relative Humidity

40%

15,000 V

5,000 V

55%

7,500 V

3,000 V

6,000 V

2,000 V

11,500 V

14,500 V

26,500 V

800 V

700 V

4,000 V

5,000 V

20,000 V

Packing PCBs in foam-lined box 21,000 V

✎

A product can be degraded by as little as 700 V.

11,000 V

400 V

400 V

2,000 V

3,500 V

7,000 V

5,000 V

Table 5-2 lists the shielding protection provided by antistatic bags and floor mats.

Table 5-2

Material

Antistatic plastic

Carbon-loaded plastic

Metallized laminate

Static-Shielding Materials

Use Voltage Protection Level

Bags

Floor mats

Floor mats

1,500 V

7,500 V

5,000 V


6

Removal and Replacement

Procedures

This chapter provides removal and replacement procedures.

There are 60 screws and nuts, in 8 different sizes, that may have to be removed, replaced, or loosened when servicing the notebook. Make special note of each screw and screw lock size and location during removal and replacement.

Refer to

Appendix C, “Screw Listing,”

for detailed information on screw and nut sizes, locations, and usage.

6.1 Serial Number

Report the notebook serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook.

Serial Number Location


Removal and Replacement Procedures

6.2 Disassembly Sequence Chart

Use the chart below to determine the section number to be referenced when removing notebook components.

6.8

6.9

6.10

6.11

6.12

6.13

6.14

6.15

Section

6.3

6.4

6.5

6.6

6.7

Disassembly Sequence Chart

# of Screws Removed Description

Preparing the Notebook for

Disassembly

Battery pack

Hard Drive

Notebook Feet

Bluetooth Board

Memory Module

Optical Drive

Switch Cover

Power Button Board

Keyboard

Fan

Heat Sink

Processor

Button Board

4

0

1

4

3

4

1

0

0

1

2 loosened to remove the hard drive cover

4 to disassemble the hard drive

2 loosened to remove the memory module compartment cover

1



6.17

6.18

6.19

6.20

6.21

6.22

Section

6.16

6.23

Disassembly Sequence Chart (Continued)

Description # of Screws Removed

Mini PCI Communications Card

0

Å

To prevent an unresponsive system and the display of a warning message, install only a Mini PCI device authorized for use in your notebook by the governmental agency that regulates wireless devices in your country. If you install a device and then receive a warning message, remove the device to restore notebook functionality. Then contact

Customer Care.

Display Assembly

Top Cover

TouchPad

RTC Battery

Speaker

System Board

PC Card Assembly

2

0

6

15

1

3 screws

2 screw locks

4



6.3 Preparing the Notebook for

Disassembly

Before you begin any removal or installation procedures:

1. Shut down the notebook. If you are unsure whether the notebook is off or in hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the notebook.

3. Disconnect the power cord.

Battery Pack Spare Part Number Information

6-cell, 4.8-AHr

6-cell, 4.4-AHr

6-cell, 4.4-AHr

385894-001

385895-001

393549-001

4. Remove the battery pack by following these steps: a. Turn the notebook upside down with the rear panel toward you.


Removal and Replacement Procedures b. Slide the battery pack lock latch 1 to the right. (The battery pack disengages from the notebook.) c. Slide and hold the battery pack release latch 2 to the right.

d. Slide the battery pack forward 3 and remove it.

Removing the Battery Pack

Reverse the above procedure to install the battery pack.



6.4 Hard Drive

5400-rpm

80-GB

60-GB

40-GB

Hard Drive Spare Part Number Information

393548-001

393546-001

393544-001

4200-rpm

80-GB

60-GB

40-GB

30-GB

393547-001

393545-001

393543-001

393542-001


Section 6.3

).

2. Loosen the 2 Phillips PM2.5×6.0 screws 1 that secure the hard drive cover to the notebook.

3. Lift the right side of the hard drive cover and swing it to the left 2.

4. Remove the hard drive cover.

✎

The hard drive cover is included in the Miscellaneous Plastics

Kit, spare part number 393593-001.

6–6

Removing the Hard Drive Cover



5. Grasp the mylar tab 1 on the right side of the hard drive and slide the hard drive to the right 2 to disconnect it from the system board.

6. Remove the hard drive from the hard drive bay 3.

Removing the Hard Drive



7. Remove the 4 Phillips PM3.0×5.0 hard drive frame screws 1 from each side of the hard drive.

8. Lift the frame straight up 2 to remove if from the hard drive.

Removing the Hard Drive Frame

Reverse the above procedure to reassemble and install the hard drive.



6.5 Notebook Feet

The notebook feet are adhesive-backed rubber pads. The feet are included in the Miscellaneous Plastics Kit, spare part number

393593-001.

Replacing the Notebook Feet



6.6 Bluetooth Board

Bluetooth Board Spare Part Number Information

Broadcomm Bluetooth wireless board (includes Bluetooth board cable)

393566-001


Section 6.3

).

2. Remove the hard drive cover and hard drive (

Section 6.4

).

3. Position the notebook with the front toward you.



4. Remove the Phillips PM1.5×3.0 screw 1 that secures the

Bluetooth board to the notebook.

5. Slide the Bluetooth board forward 2 and out of the clip in the top cover.

6. Remove the Bluetooth board from the notebook 3.

7. Disconnect the Bluetooth board cable 4 from the board.

Removing the Bluetooth Board

Reverse the above procedure to install a Bluetooth board.



6.7 Memory Module

1024 MB

512 MB

256 MB

Memory Module Spare Part Number Information

393573-001

393572-001

393571-001


Section 6.3

).

2. Position the notebook with the rear panel toward you.

3. Loosen the 2 Phillips PM2.5×6.0 screws 1 that secure the memory module compartment cover to the notebook.

4. Lift the rear edge of the cover up and swing it toward you 2.

5. Remove the memory module compartment cover.

✎

The memory module compartment cover is included in the

Miscellaneous Plastics Kit, spare part number 393593-001.

6–12

Removing the Memory Module Compartment Cover



6. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module board. (The edge of the module opposite the socket rises away from the notebook.)

7. Slide the module away from the socket at an angle 2.

8. Remove the memory module board.

✎

Memory modules are slotted 3 to prevent incorrect installation into the memory module socket.

Removing the Memory Module

Reverse the above procedure to install a memory module.



6.8 Optical Drive

Optical Drive Spare Part Number Information





DVD±RW and CD-RW Combo, Dual Layer Drive

393537-001

393538-001

393539-001

393540-001

393541-001

1. Prepare the notebook for disassembly (

Section 6.3

).

2. Remove the memory module compartment cover

( Section 6.7

).

3. Position the notebook with the right side toward you.



4. Remove the Torx T8M2.5×9.0 screw 1 that secures the optical drive to the notebook.

5. Insert a thin tool, such as an unbent paper clip 2, into the media tray release hole and release the media tray.

6. Use the media tray to slide the optical drive out of the notebook 3.

7. Remove the optical drive.

Removing the Optical Drive

Reverse the above procedure to install an optical drive.



6.9 Switch Cover

Switch Cover Spare Part Number Information



393561-001

393562-001


Section 6.3

).

2. Remove the 3 Torx T8M2.5×4.0 screws 1 and the

Torx T8M2.5×9.0 screw 2 that secure the switch cover to the notebook.

6–16

Removing the Switch Cover Screws



3. Turn the notebook display-side up with front toward you.

4. Open the notebook as far as possible.

5. Insert a flat blade screwdriver into the 2 notches in the switch cover (one behind the f1 and f2 keys 1, one behind the pause and insert keys 2) and lift up 3 until the front edge of the switch cover disengages from the notebook.

Releasing the Switch Cover, Part 1



6. Use a flat blade screwdriver to separate the left 1 and right hinge covers 2 from the notebook and release the switch cover.

Releasing the Switch Cover, Part 2



7. Disconnect the power button board cable from the system board.

8. Remove the switch cover.

Removing the Switch Cover

Reverse the above procedure to install the switch cover.



6.10 Power Button Board

Power Button Board Spare Part Number Information

Power button board (includes power button board cable) 393583-001


Section 6.3

).

2. Remove the switch cover (

Section 6.9

).

3. Turn the switch cover upside down with the hinge covers toward you.



4. Remove the Torx T8M2.5×4.0 screw 1 that secures the power button board to the switch cover.

5. Remove the power button board 2.

Removing the Power Button Board

Reverse the above procedure to install the power button board.



6.11 Keyboard

Keyboard Spare Part Number Information

393568-AA1 Brazil

Czech Republic

Denmark

Europe

France

French Canada

Germany

Greece

Hungary

Iceland

Israel

Italy

Japan

Korea

Latin America

The Netherlands

Norway

393568-201

393568-221

393568-081

393568-021

393568-051

393568-121

393568-041

393568-151

393568-211

393568-DD1

393568-BB1

393568-061

393568-291

393568-AD1

393568-161

393568-331

393568-091

People’s Republic of China

Poland

Portugal

Russia

South Africa

Saudi Arabia

Slovakia

Slovenia

Spain

Sweden

Switzerland

Taiwan

Thailand

Turkey

United Kingdom

United States

393568-241

393568-131

393568-251

393568-AR1

393568-171

393568-231

393568-BA1

393568-071

393568-101

393568-111

393568-AB1

393568-281

393568-141

393568-031

393568-001


Section 6.3

).


Section 6.9

).



3. Remove the 4 Torx T8M2.5×4.0 screws that secure the keyboard to the notebook.

Removing the Keyboard Screws



4. Lift the rear edge of the keyboard up and swing it forward until it rests on the palm rest.

Releasing the Keyboard



5. Release the zero insertion force (ZIF) connector to which the keyboard cable is attached and disconnect the keyboard cable.

Disconnecting the Keyboard Cable

6. Remove the keyboard.

Reverse the above procedure to install the keyboard.



6.12 Fan

Fan

Fan Spare Part Number Information

393597-001


Section 6.3

).


Section 6.9

).

3. Remove the keyboard ( Section 6.11

).

4. Disconnect the fan cable 1 from the system board.

5. Remove the 3 Torx T8M2.5×7.0 screws 2 that secure the fan to the notebook.

6. Remove the fan 3.

6–26

Removing the Fan

Reverse the above procedure to install the fan.



6.13 Heat Sink

Heat Sink Spare Part Number Information

Heat sink (includes thermal paste) 393567-001


Section 6.3

) and then

remove the following components:

a. Switch cover ( Section 6.9

) b. Keyboard (

Section 6.11

)

c. Fan (

Section 6.12

)



2. Remove the 4 Torx T8M2.5×7.0 screws 1 that secure the heat sink to the notebook.

3. Lift the right side of the heat sink 2 to disengage it from the processor.

4. Slide the heat sink up and to the right 3 to remove it.

✎

Due to the adhesive quality of the thermal paste located between the heat sink and processor, it may be necessary to move the heat sink from side to side to detach the heat sink from the processor.

6–28

Removing the Heat Sink



✎

The thermal paste should be thoroughly cleaned from the surfaces of the heat sink 1 and processor 2 each time the heat sink is removed. Thermal paste should be reapplied to both surfaces before the heat sink is reinstalled. Thermal paste is included with all heat sink and processor spare part kits.

Replacing the Thermal Paste

Reverse the above procedure to install the heat sink.



6.14 Processor

Processor Spare Part Number Information










393579-001

393578-001

393577-001

395742-001

395743-001

395744-001

393582-001

393581-001

393580-001


Section 6.3

) and then



) b. Keyboard (

Section 6.11

)

c. Fan (

Section 6.12

) d. Heat sink (

Section 6.13

)



2. Slide the tip of the processor socket release arm toward the display 1 until it clears the notch 2 on the processor socket.

3. Swing the processor socket release arm to the left 3 as far as it will go.

4. Lift the processor straight up and remove it 4.

✎

The gold triangle 5 on the processor should be aligned in the front right corner when you install the processor.

Removing the Processor

Reverse the above procedure to install the processor.



6.15 Button Board

Button Board Spare Part Number Information



393584-001

393585-001


Section 6.3

).


Section 6.9

).


).



4. Release the ZIF connector to which the LED board cable is attached and disconnect the cable 1.

5. Remove the Torx T8M2.5×4.0 screw 2 that secures the

LED board to the notebook.

6. Remove the LED board 3.

Removing the LED Board

Reverse the above procedure to install the LED board.



6.16 Mini PCI Communications Card

Mini PCI Communications Card

Spare Part Number Information

802.11a/b/g WLAN card for use in most of the world

802.11a/b/g WLAN card for use in the rest of the world

802.11a/b/g WLAN card for use in Japan

802.11b/g WLAN card for use in the United States

802.11b/g WLAN card for use in the rest of the world

802.11b/g WLAN card for use in Japan

377407-001

377407-002

377407-291

392557-001

392557-002

392557-291


Section 6.3

).


Section 6.9

).


).



4. Disconnect the auxiliary and main 1 antenna cables from the

Mini PCI communications card.

✎

Before disconnecting the antenna cables, make note of which cable is attached to which antenna clip on the Mini PCI communications card.

5. Spread the 2 retaining tabs 2 on each side of the

Mini PCI socket to release the Mini PCI communications card. (The edge of the card opposite the socket rises away from the notebook.)

6. Remove the Mini PCI communications card by pulling the card away from the socket at a 45-degree angle 3.

✎

The Mini PCI communications card is slotted 4 to prevent incorrect installation.

Removing a Mini PCI Communications Card

Reverse the above procedure to install a Mini PCI communications card.



6.17 Display Assembly

Display Assembly Spare Part Number Information

15.0-inch, SXGA+WVA, TFT

15.0-inch, XGA, TFT

393552-001

393551-001


Section 6.3

) and then



) b. Keyboard (

Section 6.11

)

c. Button board (

Section 6.15

)

2. Turn the notebook upside down with the rear panel toward you.



3. Remove the 2 Torx T8M2.5×9.0 screws 1 from the rear panel and the 2 Torx T8M2.5×9.0 screws 2 from the bottom of the notebook that secure the display assembly to the notebook.

Removing the Display Screws



4. Turn the notebook display-side up with the front toward you.

5. Open the notebook as far as possible.

6. Disconnect the wireless antenna cables 1 from the Mini PCI communications board.

7. Remove the antenna cables from the clips 2 in the top cover.

8. Disconnect the microphone cable 3 from the system board.

9. Remove the microphone cable from the clips 4 in the top cover.

6–38

Disconnecting the Wireless Antenna and Microphone Cables



10. Disconnect the display cable 1 from the system board.

Ä CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other notebook components.

11. Remove the 2 Torx T8M2.5×7.0 screws 2 that secure the display assembly to the notebook.

12. Lift the display assembly straight up and remove it 3.

Removing the Display Assembly

Reverse the above procedure to install the display assembly.



6.18 Top Cover

Top Cover Spare Part Number Information



Fingerprint sensor

393559-001

393560-001

393586-001


Section 6.3

) and then


a. Optical drive ( Section 6.8

)

b. Switch cover ( Section 6.9

) c. Fan (

Section 6.12

) d. Keyboard (

Section 6.11

)

e. Button board (

Section 6.15

) f. Display assembly (

Section 6.17

)

2. Turn the notebook upside down with the front toward you.



3. Remove the 14 Torx T8M2.5×9.0 screws that secure the top cover to the notebook.

Removing the Top Cover Screws, Part 1



4. Turn the notebook top-side up with the front toward you.

5. Release the ZIF connector to which the TouchPad cable 1 is connected and disconnect the TouchPad cable from the system board.

6. Disconnect the fingerprint reader cable 2 from the system board.

7. Remove the Torx T8M2.5×7.0 screw 3 that secures the top cover to the notebook.

6–42

Disconnecting the Top Cover Cables and Removing the

Top Cover Screw



8. Lift up the rear edge of the top cover 1 until it disengages from the base enclosure.

9. Swing the top cover toward you 2 until the left and right sides of the top cover disengage from the base enclosure.

10. Lift up on the left 3 and right sides 4 of the top cover until the top cover disengages from the base enclosure.

Releasing the Top Cover

11. Lift the top cover straight up until the front edge of the top cover disengages from the base enclosure and remove the top cover.

Reverse the above procedure to install the top cover.



6.19 TouchPad

TouchPad Spare Part Number Information

TouchPad (includes TouchPad cable) 393587-001


Section 6.3

) and then



)


) c. Keyboard (

Section 6.11

)

d. Button board (

Section 6.15

) e. Display assembly (

Section 6.17

) f. Top cover (

Section 6.18

)

2. Turn the top cover upside down with the front toward you.



3. Remove the 2 Torx T8M2.5×4.0 screws 1 that secure the

TouchPad to the notebook.

4. Slide the TouchPad frame back 2, then lift the back edge of the frame up and forward 3.

5. Remove the frame.

Removing the TouchPad Frame

6. Remove the TouchPad.

Removing the TouchPad

Reverse the above procedure to install an TouchPad.



6.20 RTC Battery

RTC Battery Spare Part Number Information

RTC battery 393588-001


Section 6.3

) and then



)


) c. Keyboard (

Section 6.11

)

d. Button board (

Section 6.15


Section 6.17

) f. Top cover (

Section 6.18

)



2. Remove the RTC battery from the socket on the system board.

Removing the RTC Battery

Reverse the above procedure to install an RTC battery.



6.21 Speaker

Speaker

Speaker Spare Part Number Information

393563-001


Section 6.3

) and then



)


) c. Keyboard (

Section 6.11

)

d. Button board (

Section 6.15


Section 6.17

) f. Top cover (

Section 6.18

)



2. Disconnect the speaker cable 1 from the system board.

3. Remove the Torx T8M2.5×4.0 screw 2 that secures the speaker to the notebook.

4. Lift the speaker up 3 until it clears the system board.

Removing the Speaker

Reverse the above procedure to install the speaker.



6.22 System Board

System Board Spare Part Number Information



393569-001

393570-001

✎

When replacing the system board, ensure that the following components are removed from the defective system board and installed on the replacement system board:

■

■

■

■

■

Memory modules ( Section 6.7

)

Processor (

Section 6.14

)

Mini PCI communications module ( Section 6.16

)

RTC battery (

Section 6.20

)

PC Card assembly ( Section 6.20

)


Section 6.3

),

and then remove the following components:

a. Hard drive ( Section 6.4

)

b. Bluetooth board (

Section 6.6

)

c. Optical drive ( Section 6.8

)

d. Switch cover ( Section 6.9

) e. Keyboard (

Section 6.11

)

f. Fan (

Section 6.12

) g. Heat sink (

Section 6.13

) h. Button board (

Section 6.15

) i. Display assembly (

Section 6.17

) j. Top cover (

Section 6.18

)

k. Speaker ( Section 6.21

)



2. Use a 3/16-inch Hex socket wrench to remove the

2 HM3.0×10.0 screw locks on each side of the external monitor connector.

Removing the System Board Screw Locks

3. Disconnect the Bluetooth cable 1 and RJ-11 connector module cable 2 from the system board.

4. Remove the 3 Torx T8M2.5×7.0 screws 3 that secure the system board to the base enclosure.

Removing the System Board Screws and Disconnecting the

System Board Cables



5. Use the optical drive connector 1 to lift the right side of the system board 2 until the hard drive connector 3 clears the base enclosure.

6. Slide the system board to the right 4 at an angle and remove it.

Ä CAUTION: Be careful not to misplace the external monitor connector bracket 5 when removing the system board. The bracket should be installed over the external monitor connector between the base enclosure and the system board, as shown. Failure to install the external monitor connector bracket can result in damage to the connector and system board.

6–52

Removing the System Board



7. If necessary, remove the RJ-11 connector module and cable from the base enclosure.

✎

The RJ-11 connector module and cable is included in the

Miscellaneous Cables Kit, spare part number 393594-001.

Removing the RJ-11 Connector Module and Cable

Reverse the above procedures to install the system board.



6.23 PC Card Assembly

PC Card Assembly Spare Part Number Information

With Smart Card reader, for use on HP Compaq nx6125 models

Without Smart Card reader, for use on HP Compaq nx6125 models

Without Smart Card reader, for use on HP Compaq nx6115 models

393589-001

393590-001

393591-001


Section 6.3

),

and then remove the following components:

a. Hard drive ( Section 6.4

)

b. Bluetooth board (

Section 6.6

)

c. Optical drive ( Section 6.8

)

d. Switch cover ( Section 6.9

) e. Keyboard (

Section 6.11

)

f. Fan (

Section 6.12

) g. Heat sink (

Section 6.13

) h. Button board (

Section 6.15

) i. Display assembly (

Section 6.17

) j. Top cover (

Section 6.18

)

k. Speaker ( Section 6.21

)

l. System board ( Section 6.22

)



2. Turn the system board upside down with the audio jacks,

USB ports, and external monitor port toward you.

3. Remove the 4 Phillips PM1.5×4.0 screws that secure the

PC Card assembly to the system board.

Removing the PC Card Assembly Screws



4. Turn the system board top-side up with the audio jacks,

USB ports, and external monitor port toward you.

5. Lift the rear edge of the PC Card assembly to disconnect it from the system board and remove the PC Card assembly.

Removing the PC Card Assembly

Reverse the above procedures to install the PC Card assembly.


7

Specifications

This chapter provides physical and performance specifications.

Table 7-1

Notebook

Dimensions

Height (front to back)

Width

Depth

Weight

HP Compaq nx6125 model with

15.0-inch display, optical drive, and 6-cell battery pack

HP Compaq nx6115 model with

15.0-inch display, optical drive, and 6-cell battery pack

Input Power

Operating voltage

Operating current

Temperature

Operating (not writing to optical disc)

Operating (writing to optical disc)

Nonoperating

Metric U.S.

1.3 to 1.5 in

13.0 in

10.75 in

18.5 V dc @ 3.5 A - 65 W

3.5 A

0°C to 35°C

5°C to 35°C

-20°C to 60°C

6.3 lbs

6.0 lbs

32°F to 95°F

41°F to 95°F

-4°F to 140°F


Specifications

Table 7-1

Notebook (Continued)

Relative humidity (noncondensing)

Operating

Nonoperating

Maximum altitude (unpressurized)

10% to 90%

5% to 95%

-15 m to 3,048 m

-15 m to 12,192 m

Operating (14.7 to 10.1 psia)

Nonoperating (14.7 to 4.4 psia)

Shock

Operating

Nonoperating

125 g, 2 ms, half-sine

200 g, 2 ms, half-sine

10% to 90%

5% to 95%

-50 ft to 10,000 ft

-50 ft to 40,000 ft

Random Vibration

Operating

Nonoperating

0.75 g zero-to-peak, 10 Hz to 500 Hz,

0.25 oct/min sweep rate

1.50 g zero-to-peak, 10 Hz to 500 Hz,

0.5 oct/min sweep rate

✎

Applicable product safety standards specify thermal limits for plastic surfaces. The notebook operates well within this range of temperatures.



Table 7-2

15.0-inch, SXGA+WVA, TFT Display

Dimensions

Height

Width

Diagonal

Number of colors

Contrast ratio

Brightness

Pixel resolution

Pitch

Format

Configuration

Backlight

Character display

Total power consumption

Viewing angle

30.0 cm

22.9 cm

38.1 cm

Up to 16.8 million

250:1

150 nits typical

11.8 in

9.0 in

15.0 in

0.264 × 0.264 mm

1400 × 1050

RGB vertical stripe

Edge lit

80 × 25

5.5 W

+/-35° horizontal, +15/-35° vertical typical



Table 7-3

15.0-inch, XGA, TFT Display

Dimensions

Height

Width

Diagonal

Number of colors

Contrast ratio

Brightness

Pixel resolution

Pitch

Format

Configuration

Backlight

Character display

Total power consumption

Viewing angle

30.0 cm

22.9 cm

38.1 cm

Up to 16.8 million

250:1

150 nits typical

11.8 in

9.0 in

15.0 in

0.264 × 0.264 mm

1024 × 768

RGB vertical stripe

Edge lit

80 × 25

5.5 W

+/-35° horizontal, +15/-35° vertical typical



Table 7-4

Hard Drives

80-GB* 60-GB*

Dimensions

Height

Width

Weight

Interface type

Transfer rate

9.5 mm

70 mm

99 g

ATA-5

9.5 mm

70 mm

99 g

ATA-5

Synchronous

(maximum)

Security

100 MB/sec

ATA security

100 MB/sec

ATA security

Seek times (typical read, including setting)

40-GB*

9.5 mm

70 mm

99 g

ATA-5

100 MB/sec

ATA security

30-GB*

9.5 mm

70 mm

102 g

ATA-5

100 MB/sec

ATA security

Single track

Average

Maximum

Logical blocks

†

Disc rotational speed

3 ms

13 ms

24 ms

3 ms

13 ms

24 ms

3 ms

13 ms

24 ms

3 ms

13 ms

24 ms

156,301,488 117,210,240 78,140,160 58,605,120

5400 and

4200 rpm

5400 and

4200 rpm

5400 and

4200 rpm

5400 rpm

Operating temperature 5°C to 55°C (41°F to 131°F)

✎

Certain restrictions and exclusions apply. Consult Customer Care for details.

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less.

†

Actual drive specifications may differ slightly.



Table 7-5

Primary 6-cell, Li-Ion Battery Pack

Dimensions

Height

Width

Depth

Weight

Energy

Voltage

Amp-hour capacity

Watt-hour capacity

Temperature

Operating

Nonoperating

2.00 cm

9.40 cm

13.40 cm

0.34 kg

11.1 V

4.4 Ah

48 Wh

5°C to 45°C

0°C to 60°C

0.79 in

3.70 in

5.28 in

0.75 lb

41°F to 113°F

32°F to 140°F



Table 7-6

DVD-ROM Drive

Applicable disc

Center hole diameter

Disc diameter

Standard disc

Mini disc

Disc thickness

Track pitch

Access time

Random

Full stroke

Audio output level

Cache buffer

Data transfer rate

CD-R (24X)

CD-RW (10X)

CD-ROM (24X)

DVD (8X)

Multiword DMA mode 2

Startup time

Stop time

DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18)

CD-ROM (Mode 1 and 2)

CD Digital Audio

CD-XA ready (Mode 2, Form 1 and 2)

CD-I ready (Mode 2, Form 1 and 2)

CD-R

CD-RW

Photo CD (single and multisession)

CD-Bridge

1.5 cm (0.59 in)

12 cm (4.72 in)

8 cm (3.15 in)

1.2 mm (0.047 in)

0.74 µm

CD

< 100 ms

< 175 ms

Line-out, 0.7 Vrms

512 KB

DVD

< 125 ms

< 225 ms

3600 KB/s (150 KB/s at 1X CD rate)



10,800 KB/s (1,352 KB/s at 1X DVD rate)

16.6 MB/s

< 10 seconds

< 3 seconds



Applicable disc

Center hole diameter

Disc diameter

Standard disc

Mini disc

Table 7-7

DVD/CD-RW Combo Drive

Read:

DVD-R, DVD-RW,

DVD-ROM (DVD-5,

DVD-9, DVD-10,

DVD-18),


CD Digital Audio

CD-XA ready (Mode 2,

Form 1 and 2)

CD-I ready (Mode 2,

Form 1 and 2)

CD-R, CD-RW


CD-Bridge

1.5 cm (0.59 in)

Write:

CD-R and CD-RW

12 cm (4.72 in)

8 cm (3.15 in)



Table 7-7

DVD/CD-RW Combo Drive (Continued)

Disc thickness

Track pitch

Access time

Random

Full stroke


Cache buffer


CD-R (24X)

CD-RW (10X)

CD-ROM (24X)

DVD (8X)


Startup time

Stop time

1.2 mm (0.047 in)

0.74 µm

CD media

< 110 ms

< 210 ms

Line-out, 0.7 V rms

2 MB

DVD media

< 130 ms

< 225 ms




10,800 KB/s (1352 KB/s at 1X DVD rate)

16.6 MB/s

< 15 seconds

< 6 seconds



Applicable disc

Table 7-8

DVD±RW and CD-RW Combo Drive

Read:

DVD-R, DVD-RW,

DVD-ROM (DVD-5,

DVD-9, DVD-10,

DVD-18),


CD Digital Audio

CD-XA ready (Mode

2, Form 1 and 2)

CD-I ready (Mode 2,

Form 1 and 2)

CD-R, CD-RW


CD-Bridge

Write:

CD-R and CD-RW

DVD-R and

DVD-RW

1.5 cm (0.59 in) Center hole diameter

Disc diameter

Standard disc

Mini disc

12 cm (4.72 in)

8 cm (3.15 in)



Table 7-8

DVD±RW and CD-RW Combo Drive (Continued)

Disc thickness

Track pitch

Access time

Random

Full stroke


Cache buffer


CD-R (16X)

CD-RW (8X)

CD-ROM (24X)

DVD (8X)

DVD-R (4X)

DVD-RW (2X)


Startup time

Stop time

1.2 mm (0.047 in)

0.74 µm

CD

< 175 ms

< 285 ms

Audio-out, 0.7 Vrms

2 MB

DVD

< 230 ms

< 335 ms

2,400 KB/s (150 KB/s at 1X CD rate)






16.6 MB/s

< 15 seconds

< 6 seconds



Applicable disc

Table 7-9

CD-ROM Drive


CD Digital Audio

CD-XA ready (Mode 2, Form 1 and 2)

CD-I ready (Mode 2, Form 1 and 2)

CD-R

CD-RW


CD-Bridge

1.5 cm (0.59 in) Center hole diameter

Disc diameter

Standard disc

Mini disc

Disc thickness

12 cm (4.72 in)

8 cm (3.15 in)

1.2 mm (0.047 in)


Table 7-9

CD-ROM Drive (Continued)

Track pitch

Access time

Random

Full stroke


Cache buffer


CD-R (24X)


Startup time

Stop time

1.6 µm

CD media

< 110 ms

< 220 ms

Line-out, 0.7 Vrms

128 KB/s

DVD media

< 125 ms

< 225 ms


16.6 MB/s

< 8 seconds

< 4 seconds




Table 7-10

System DMA

Hardware DMA

DMA0

DMA1*

DMA2*

System Function

Not applicable

Not applicable

Not applicable

DMA3

DMA4

DMA5*

Not applicable

Direct memory access controller

Available for PC Card

DMA6

DMA7

Not assigned

Not assigned

*PC Card controller can use DMA 1, 2, or 5.



Hardware IRQ

IRQ0

IRQ1

IRQ2

IRQ3

IRQ4

IRQ5*

IRQ6

IRQ7*

IRQ8

IRQ9*

IRQ10*

Table 7-11

System Interrupts

System Function

System timer

Standard 101-/102-Key or Microsoft Natural Keyboard

Cascaded

USB2 Enhanced Host Controller—24CD

COM1

Conexant AC—Link Audio

SMBus Controller—24C3

Data Fax Modem with SmartCP

Diskette drive

Parallel port

System CMOS/real-time clock

Microsoft ACPI-compliant system

UHCI controller—24C2

GM/GME Graphic Controller

Realtek RTL8139 Family PCI fast Ethernet Controller



Table 7-11

System Interrupts (Continued)

IRQ11

IRQ12

IRQ13

IRQ14

IRQ15

USB EHCI controller—24CD

USB UHCI controller—24C4

USB UHCI controller—24C7

Pro/Wireless 2200BG

TI OHCI 1394 host controller

TI PCI1410 CardBus controller

Synaptics PS/2 TouchPad

Numeric data processor

Primary IDE channel

Secondary IDE channel

*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9,

IRQ10, or none.

✎

PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or

IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4.


061

062 - 063

064

065 - 06F

070 - 071

072 - 07F

080 - 08F

090 - 091

092

093 - 09F

0A0 - 0A1

I/O Address (hex)

000 - 00F

010 - 01F

020 - 021

022 - 024

025 - 03F

02E - 02F

040 - 05F

044 - 05F

060

Table 7-12

System I/O Addresses

System Function (shipping configuration)

DMA controller no. 1

Unused

Interrupt controller no. 1

Opti chipset configuration registers

Unused

87334 “Super I/O” configuration for CPU

Counter/timer registers

Unused

Keyboard controller

Port B

Unused

Keyboard controller

Unused

NMI enable/RTC

Unused

DMA page registers

Unused

Port A

Unused

Interrupt controller no. 2





0A2 - 0BF

0C0 - 0DF

0E0 - 0EF

0F0 - 0F1

0F2 - 0FF

100 - 16F

170 - 177

178 - 1EF

1F0 - 1F7

1F8 - 200

201

202 - 21F

220 - 22F

230 - 26D

26E - 26

278 - 27F

280 - 2AB

2A0 - 2A7

2A8 - 2E7

2E8 - 2EF

Table 7-12

System I/O Addresses (Continued)


Unused

DMA controller no. 2

Unused

Coprocessor busy clear/reset

Unused

Unused

Secondary fixed disk controller

Unused

Primary fixed disk controller

Unused

Joystick (decoded in ESS1688)

Unused

Entertainment audio

Unused

Unused

Unused

Unused

Unused

Unused

Reserved serial port




2F0 - 2F7

2F8 - 2FF

300 - 31F

320 - 36F

370 - 377

378 - 37F

380 - 387

388 - 38B

38C - 3AF

3B0 - 3BB

3BC - 3BF

3C0 - 3DF

3E0 - 3E1

3E2 - 3E3

3E8 - 3EF

3F0 - 3F7

3F8 - 3FF

CF8 - CFB

CFC - CFF

Table 7-12

System I/O Addresses (Continued)


Unused

Infrared port

Unused

Unused

Secondary diskette drive controller

Parallel port (LPT1/default)

Unused

FM synthesizer—OPL3

Unused

VGA

Reserved (parallel port/no EPP support)

VGA

PC Card controller in CPU

Unused

Internal modem

“A” diskette controller

Serial port (COM1/default)

PCI configuration index register (PCIDIVO-1)

PCI configuration data register (PCIDIVO-1)



Size

640 KB

128 KB

48 KB

160 KB

64 KB

15 MB

58 MB

58 MB

2 MB

4 GB

64 KB

Table 7-13

System Memory Map

Memory Address

00000000-0009FFFF

000A0000-000BFFFF

000C0000-000CBFFF

000C8000-000E7FFF

000E8000-000FFFFF

00100000-00FFFFFF

01000000-047FFFFF

04800000-07FFFFFF

08000000-080FFFFF

08200000-FFFEFFFF

FFFF0000-FFFFFFFF

System Function

Base memory

Video memory

Video BIOS

Unused

System BIOS

Extended memory

Super extended memory

Unused

Video memory (direct access)

Unused

System BIOS


A

Connector Pin Assignments

Table A-1

Audio-Out (Headphone)

Pin

1

2

Signal

Audio out, left channel

Audio out, right channel

Pin

3

Signal

Ground

Maintenance and Service Guide A–1

Connector Pin Assignments

Table A-2

Audio-In (Microphone)

Pin

1

2

Signal

Audio signal in

Audio signal in

Pin

3

Signal

Ground

Table A-3

Universal Serial Bus

Pin

1

2

Signal

+5 VDC

Data –

A–2

Pin

3

4

Signal

Data +

Ground


Table A-4

S-Video-Out


2

3

4

Pin

1

Signal

S-VHS color (C) signal

Composite video signal

S-VHS intensity (Y) signal

S-VHS color ground

6

7

Pin

5

Signal

TV-CD

S-VHS intensity ground

Composite video ground



Table A-5

External Monitor

5

6

7

3

4

8

Pin

1

2

Signal

Red analog

Green analog

Blue analog

Not connected

Ground

Ground analog

Ground analog

Ground analog

11

12

13

14

15

Pin

9

10

Signal

+5 VDC

Ground

Monitor detect

DDC 2B data

Horizontal sync

Vertical sync

DDC 2B clock

A–4 Maintenance and Service Guide

Table A-6

RJ-11 (Modem)


2

3

Pin

1

Signal

Unused

Tip

Ring

5

6

Pin

4

Signal

Unused

Unused

Unused



Table A-7

RJ-45 (Network)

3

4

Pin

1

2

Signal

Transmit +

Transmit –

Receive +

Unused

7

8

Pin

5

6

Signal

Unused

Receive –

Unused

Unused

A–6 Maintenance and Service Guide

B

Power Cord Set Requirements

3-Conductor Power Cord Set

The wide range input feature of the notebook permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC.

The power cord set included with the notebook meets the requirements for use in the country where the equipment is purchased.

Power cord sets for use in other countries must meet the requirements of the country where the notebook is used.

Maintenance and Service Guide B–1

Power Cord Set Requirements

General Requirements

The requirements listed below are applicable to all countries.

■ The length of the power cord set must be at least 1.5 m

(5.0 ft) and a maximum of 2.0 m (6.5 ft).

■ All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.

■ The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC, as required by each country’s power system.

■ The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the notebook.

B–2 Maintenance and Service Guide


Country-Specific Requirements

3-Conductor Power Cord Set Requirements

Country

Australia

Austria

Belgium

Canada

Denmark

Finland

France

Germany

Accredited Agency

EANSW

OVE

CEBC

CSA

DEMKO

FIMKO

UTE

VDE

1

1

1

2

1

1

Applicable Note Number

1

1

Italy IMQ 1

Japan METI 3

✎

NOTES:

1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.

2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,

3-conductor. The wall plug must be a two-pole grounding type with a

NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.

3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese

Industrial Standard C8303 (7 A, 125 V) configuration.

Maintenance and Service Guide B–3


3-Conductor Power Cord Set Requirements (Continued)

Country

The Netherlands

Norway

Sweden

Switzerland

Accredited Agency

KEMA

NEMKO

SEMKO

SEV

1

1

Applicable Note Number

1

1

United Kingdom BSI 1

United States UL 2

✎

NOTES:

1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.

2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,

3-conductor. The wall plug must be a two-pole grounding type with a

NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.

3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese

Industrial Standard C8303 (7 A, 125 V) configuration.

B–4 Maintenance and Service Guide

C

Screw Listing

This appendix provides specification and reference information for the screws and screw locks used in the notebook. All screws and screw locks listed in this appendix are available in the

Screw Kit, spare part number 393596-001.

Maintenance and Service Guide C–1

Screw Listing

Table C-1

Phillips PM2.5×6.0 Screw mm

Color

Black

Qty.

Length

4 6.0 mm

Thread

2.5 mm

Head

Width

4.0 mm

Where used:

1 Two screws that secure the hard drive cover to the notebook (screws are

captured on the cover by C clips; documented in Section 6.4

)

2

Two screws that secure the memory module compartment cover to the notebook (screws are captured on the cover by C clips; documented in

Section 6.7

)

C–2

Phillips PM2.5×6.0 Screw Locations


Screw Listing

Table C-2


Color

Black

Qty.

4

Length

5.0 mm

Thread

3.0 mm

Head

Width

4.0 mm

Where used:

4 screws that secure the hard drive frame to the hard drive (documented in

Section 6.4

)



Screw Listing

Table C-3


Color

Silver

Qty.

1

Length

3.0 mm

Thread

1.5 mm

Head

Width

3.0 mm

Where used:

One screw that secures the Bluetooth board to the notebook (documented in

Section 6.6

)

C–4

Phillips PM1.5×3.0 Screw Location


Screw Listing

Table C-4

Torx T8M2.5×9.0 Screw mm

Color

Black

Qty.

Length

20 9.0 mm

Thread

2.5 mm

Head

Width

5.0 mm

Where used:

1 One screw that secures the optical drive to the notebook (documented in

Section 6.8

)

2

One screw that secures the switch cover to the notebook (documented in

Section 6.9

)

3

Four screws that secure the display assembly to the notebook (documented

in Section 6.17

)

Torx T8M2.5×9.0 Screw Locations


Screw Listing

Table C-4

Torx T8M2.5×9.0 Screw (Continued) mm

Color

Black

Qty.

20

Length

9.0 mm

Thread

2.5 mm

Where used:

14 screws that secure the top cover to the notebook (documented in

Section 6.18

)

Head

Width

5.0 mm

C–6



Screw Listing

Table C-5


Color

Black

Qty.

11

Length

4.0 mm

Thread

2.5 mm

Where used:

3 screws that secure the switch cover to the notebook (documented in

Section 6.9

)

Head

Width

5.0 mm



Screw Listing

Table C-5


Color

Black

Qty.

11

Length

4.0 mm

Thread

2.5 mm

Where used:

One screw that secures the power switch board to the switch cover

(documented in

Section 6.10

)

Head

Width

5.0 mm

C–8

Torx T8M2.5×4.0 Screw Location


Screw Listing

Table C-5


Color

Black

Qty.

11

Length

4.0 mm

Thread

2.5 mm

Where used:

4 screws that secure the keyboard to the notebook (documented in

Section 6.11

)

Head

Width

5.0 mm



Screw Listing

Table C-5


Color

Black

Qty.

11

Length

4.0 mm

Thread

2.5 mm

Where used:

One screw that secures the button board to the notebook (documented in

Section 6.15

)

Head

Width

5.0 mm

C–10

Torx T8M2.5×4.0 Screw Location


Screw Listing

Table C-5


Color

Black

Qty.

11

Length

4.0 mm

Thread

2.5 mm

Where used:

2 screws that secure the TouchPad frame and TouchPad to the top cover

(documented in

Section 6.19

)

Head

Width

5.0 mm



Screw Listing

Table C-6


Color

Black

Qty.

Length

13 7.0 mm

Thread

2.5 mm

Where used:

1 Three screws that secure the fan to the notebook (documented in

Section 6.12

)

2

Four screws that secure the heat sink to the notebook (documented in

Section 6.13

)

Head

Width

5.0 mm

C–12



Screw Listing

Table C-6


Color

Black

Qty.

Length

13 7.0 mm

Thread

2.5 mm

Head

Width

5.0 mm

Where used:

1 Two screws that secure the display assembly to the notebook (documented

in Section 6.17

)

2

One screw that secures the top cover to the notebook (documented in

Section 6.18

)



Screw Listing

Table C-6


Color

Black

Qty.

13

Length

7.0 mm

Thread

2.5 mm

Where used:

3 screws that secure the system board to the notebook (documented in

Section 6.22

)

Head

Width

5.0 mm

C–14



Screw Listing

Table C-7

Hex HM3.0×10.0 Screw Lock mm

Color

Silver

Qty.

2

Length

4.0 mm

Thread

1.5 mm

Head

Width

4.0 mm

Where used:

2 screw locks that secure the system board to the base enclosure (documented

in Section 6.22

)

Hex HM3.0×10.0 Screw Locations


Screw Listing

Table C-8


Color

Silver

Qty.

4

Length

4.0 mm

Thread

1.5 mm

Head

Width

4.0 mm

Where used:

4 screws that secure the PC Card assembly to the system board (documented

in Section 6.23

)

C–16



D

Display Component Recycling

Å WARNING: The backlight contains mercury. Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.

Ä CAUTION: The procedures in this appendix can result in damage to display components. The only components intended for recycling purposes are the liquid crystal display (LCD) panel and the backlight.

Careful handling should be exercised when removing these components.

✎

Materials Disposal

This HP product contains mercury in the backlight of the display assembly and may require special handling at end-of-life.

Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, please contact your local authorities or visit the Electronic Industries

Alliance (EIA) at http://www.eiae.org

.

Maintenance and Service Guide D–1

Display Component Recycling

This appendix provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display (LCD) panel 2.

✎

Disassembly procedures differ from one display assembly to another. The procedures provided in this appendix are general disassembly instructions. Specific details, such as screw sizes, quantities, and locations, and component shapes and sizes, can vary from one notebook model to another.

D–2 Maintenance and Service Guide


Perform the following steps to disassemble the display assembly:

1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly.

Removing the Display Bezel Screw Covers and Screws



2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly.

3. Remove the display bezel 3.

Removing the Display Bezel



4. Disconnect all display panel cables 1 from the display inverter and remove the inverter 2.

Removing the Display Inverter



5. Remove all screws 1 that secure the display panel assembly to the display enclosure.

6. Remove the display panel assembly 2 from the display enclosure.

Removing the Display Panel Assembly



7. Turn the display panel assembly upside down.

8. Remove all screws that secure the display panel frame to the display panel.

Removing the Display Panel Frame Screws



9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame.

10. Remove the display panel frame 2 from the display panel.

Removing the Display Frame



11. Remove the screws 1 that secure the backlight cover to the display panel.

12. Lift the top edge of the backlight cover 2 and swing it forward.

13. Remove the backlight cover.

Removing the Backlight Cover



14. Turn the display panel right-side up.

15. Remove the backlight cables 1 from the clip 2 in the display panel.

Releasing the Backlight Cables



16. Turn the display panel upside down.

17. Remove the backlight frame from the display panel.

Removing the Backlight Frame



Å WARNING: The backlight contains mercury. Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.

18. Slide the backlight out of the backlight frame.

Removing the Backlight



19. Disconnect the display cable 1 from the LCD panel.

20. Remove the screws 2 that secure the LCD panel to the display rear panel.

21. Release the LCD panel 3 from the display rear panel.

22. Release the tape 4 that secures the LCD panel to the display rear panel.

Releasing the LCD Panel



23. Remove the LCD panel.

Removing the LCD Panel


Index

1394 port

1–11

6-in-1 Digital Media Slot

1–7

6-in-1 Digital Media Slot light

1–7

A

AC adapter, spare part numbers

4–16

,

4–18

adjustable notebook stand, spare part number

4–16

,

4–18

Altiris Local Recovery

3–7

antenna, spare part number

4–3 ,

4–20

Application and Driver Recov-

ery disc

3–6 ,

3–14

applications, reinstalling or repairing

3–10 ,

3–12 ,

3–14

arrow keys

1–15

audio troubleshooting

2–23

audio-in jack location

1–11

pin assignments

A–2

audio-out jack location

1–11

pin assignments

A–1

B

base enclosure, spare part numbers

4–9

, 4–20

battery bay

1–13 ,

1–20

battery light

1–7

battery locking latch

1–20

battery pack removal

6–4

spare part numbers

4–11 ,

4–19 ,

4–20

specifications

7–6

battery release latch

1–21

BIOS information, displaying

3–1

Bluetooth board removal

6–10

spare part number

4–11 ,

4–20 ,

6–10

Bluetooth board cable, illustrated

4–13

bottom components

1–20

Bracket Kit, spare part number

4–3

, 4–24

button board removal

6–32

spare part numbers

4–7 ,

4–23 ,

6–32

Maintenance and Service Guide Index–1

Index

Index–2

C

cables, service considerations

5–2

caps lock key

1–14

caps lock light

1–17

category, identifying computer

3–2

CD-ROM drive

OS loading problems

2–22

precautions

5–3

removal

6–14

spare part number

4–9 ,

4–15

, 4–19

, 6–14

specifications

7–12

components bottom

1–20

front

1–6

keyboard

1–12

, 1–14

left-side

1–10

rear

1–10

right-side

1–8

top

1–16

, 1–18

computer model, family, type, and serial number

3–2

Computer Setup

Advanced Menu

2–5

overview

2–1

Security Menu

2–4

connector pin assignments audio-in

A–2

audio-out

A–1

external monitor

A–4

headphone

A–1

microphone

A–2

modem

A–5

monitor

A–4

network

A–6

RJ-11

A–5

RJ-45

A–6

S-Video-out

A–3

Universal Serial Bus (USB)

A–2

connectors, service considerations

5–2

D

data, safeguarding

3–7

design overview

1–22

Digital Media Slot light, 6-in-1

1–7

Digital Media Slot, 6-in-1

1–7

disassembly sequence chart

6–2

diskette drive

OS loading problems

2–21

precautions

5–3

display assembly removal

6–36

spare part numbers

4–3 ,

4–20 ,

6–36

specifications

7–3 ,

7–4

display bracket, spare part numbers

4–3

, 4–20

display inverter, spare part numbers

4–3

, 4–20

display lid switch

1–16

display release latch

1–7

docking connector

1–20

docking device spare part number

4–16 ,

4–18

troubleshooting

2–16


Index downloading software

3–3

drivers, reinstalling or repairing

3–14

drives, preventing damage

5–3

DVD/CD-RW Combo Drive

OS loading problems

2–22

precautions

5–3

removal

6–14

spare part number

4–9 ,

4–15

, 4–19

, 6–14

specifications

7–8

DVD±RW and CD-RW

Combo Drive

OS loading problems

2–22

precautions

5–3

removal

6–14

spare part number

4–9 ,

4–15

, 4–19

, 6–14

specifications

7–10

DVD-ROM drive

OS loading problems

2–22

precautions

5–3

removal

6–14

spare part number

4–9 ,

4–15

, 4–19

, 6–14

specifications

7–7

E

electrostatic discharge

5–4 ,

5–8

exhaust vents

1–10

ExpressCard slot

1–11

ExpressCard slot space saver, illustrated

4–12

external monitor port location

1–10

pin assignments

A–4

F

family, identifying computer

3–2

fan removal

6–26

spare part number

4–7

,

4–24 ,

6–26

features

1–2

feet illustrated

4–12

locations

6–9

fingerprint reader location

1–19

spare part number

4–7

,

4–23 ,

6–40

flowcharts, troubleshooting no audio

2–23 ,

2–24

no network/modem connection

2–28

no OS loading

2–17

no OS loading from diskette drive

2–21

no OS loading from hard drive

2–18

, 2–19

, 2–20

no OS loading from optical drive

2–22

no power

2–10

, 2–12 ,

2–13

no video

2–14 ,

2–15

nonfunctioning device

2–25

nonfunctioning docking device

2–16

nonfunctioning keyboard

2–26

nonfunctioning pointing device

2–27

fn key

1–14


Index

Index–4 front components

1–6

function keys

1–14

G

grounding equipment and methods

5–7

H

hard drive

OS loading problems

2–18

precautions

5–3

removal

6–6

spare part numbers

4–11

,

4–15

, 4–19

, 4–20

, 6–6

specifications

7–5

hard drive bay

1–21

hard drive cover illustrated

4–12

removal

6–6

headphone jack location

1–11

pin assignments

A–1

heat sink removal

6–27

spare part number

4–5 ,

4–21

, 6–27

HP Advanced Docking

Station, spare part number

4–16 ,

4–18

HP Docking Station, spare part number

4–16 ,

4–18

HP Web site

3–3

I

I/O address specifications

7–17

IDE (Integrated Drive

Electronics) drive light

1–7

Info Center button

1–17

interrupt specifications

7–15

K

keyboard removal

6–22

spare part numbers

4–5 ,

4–21 ,

4–22 ,

6–22

troubleshooting

2–26

keyboard components

1–12

,

1–14

keypad keys

1–15

L

Label Kit, spare part number

4–16

, 4–24

left-side components

1–10

M

mass storage devices, spare part numbers

4–14

memory map specifications

7–20

memory module removal

6–12

spare part numbers

4–11 ,

4–22 ,

6–12

memory module compartment

1–21

memory module compartment cover illustrated

4–12

removal

6–12

microphone jack location

1–11

pin assignments

A–2


Index microphone, spare part number

4–3

, 4–20

Mini PCI communications card removal

6–34

spare part numbers

4–9

,

4–18

, 4–19

Miscellaneous Cable Kit components

4–13

spare part number

4–13

,

4–24

Miscellaneous Plastics Kit components

4–11 ,

4–12

spare part number

4–11

,

4–12

, 4–24

model, identifying computer

3–2

modem cable illustrated

4–13

removal

6–53

modem jack location

1–9

pin assignments

A–5

modem, troubleshooting

2–28

monitor port location

1–10

pin assignments

A–4

N

network jack location

1–13

pin assignments

A–6

network, troubleshooting

2–28

nonfunctioning device, troubleshooting

2–16 ,

2–25

notebook feet illustrated

4–12

locations

6–9

notebook specifications

7–1

num lock key

1–15

num lock light

1–17

O

operating system

System Restore

3–6

Windows reinstalling or repairing

3–14

Operating System disc

3–6 ,

3–10

, 3–12

optical drive location

1–9

OS loading problems

2–22

precautions

5–3

removal

6–14

spare part numbers

4–9

specifications

7–7 ,

7–8 ,

7–10 ,

7–12

P

packing precautions

5–5

PC Card assembly removal

6–54

spare part numbers

4–7 ,

4–23 ,

4–24 ,

6–54

PC Card slot

1–11

PC Card slot eject button

1–11

PC Card slot space saver, illustrated

4–12

plastic parts

5–2

pointing device, troubleshooting

2–27


Index

Index–6 power button board removal

6–20

spare part number

4–3 ,

4–23

, 6–20

power connector

1–13

power cord set requirements

B–2

spare part numbers

4–17

,

4–18

power management features

1–5

power, troubleshooting

2–10

power/standby button

1–16

power/standby light

1–6

Presentation mode button

1–17

processor removal

6–30

spare part numbers

4–7

,

4–23

, 4–24

, 6–30

product name and number, computer

3–2

R

rear components

1–10

reinstalling or repairing software

3–10 ,

3–12 ,

3–14

See also System Restore

removal/replacement preliminaries

5–1

procedures

6–1

restore points

3–8

right-side components

1–8

RJ-11 connector module and cable illustrated

4–13

removal

6–53

RJ-11 jack location

1–9

pin assignments

A–5

RJ-45 jack location

1–13

pin assignments

A–6

ROM downloading and installing

3–3

finding version information

3–1

obtaining updates

3–1

ROMPaq

3–3

RTC battery removal

6–46

spare part number

4–9

,

4–23 ,

6–46

S

Screw Kit contents

4–16

, C–1

spare part number

4–16 ,

4–24 ,

C–1

screw listing

C–1

, D–1

security cable slot

1–13

serial number

4–1 ,

6–1

serial number, computer

3–2

service considerations

5–2

snapshot

3–7

, 3–8

SoftPaq

3–3

software reinstalling or repairing

3–10 ,

3–12 ,

3–14

ROMPaq

3–3

SoftPaq

3–3


Index support CD

3–3

System Restore

3–8

updates

3–3

updating

3–1

speaker locations

1–7

removal

6–48

spare part number

4–9 ,

4–20

, 6–48

specifications battery pack

7–6

CD-ROM drive

7–12

display

7–3

, 7–4

DVD/CD-RW Combo

Drive

7–8

DVD±RW and CD-RW

Combo Drive

7–10

DVD-ROM drive

7–7

hard drive

7–5

I/O addresses

7–17

interrupts

7–15

memory map

7–20

notebook

7–1

optical drive

7–7 ,

7–8

,

7–10

, 7–12

system DMA

7–14

static shielding materials

5–8

S-Video-out jack location

1–13

pin assignments

A–3

switch cover removal

6–16

spare part numbers

4–3

,

4–20

, 6–16

system board removal

6–50

spare part numbers

4–9 ,

4–22 ,

6–50

system DMA

7–14

system memory map

7–20

system recovery

3–6

System Restore

3–8

system ROM, downloading and installing

3–3

T

tools required

5–1

top components

1–16 ,

1–18

top cover removal

6–40

spare part numbers

4–7 ,

4–20 ,

6–40

TouchPad

1–19

removal

6–44

spare part number

4–7

,

4–23 ,

6–44

TouchPad button

1–19

TouchPad cable, illustrated

4–13

TouchPad scroll zone

1–19

transporting precautions

5–5

travel battery connector

1–20

troubleshooting audio

2–23

docking device

2–16

flowcharts

2–7

keyboard

2–26

modem

2–28

network

2–28


Index nonfunctioning device

2–16

, 2–25

OS loading

2–17

overview

2–1

pointing device

2–27

power

2–10

video

2–14

U

Universal Serial Bus (USB) port location

1–11

, 1–13

pin assignments

A–2

V

video troubleshooting

2–14

volume buttons

1–17

W

Windows applications key

1–15

Windows logo key

1–15

wireless button

1–17

wireless light

1–6

workstation precautions

5–6

Index–8 Maintenance and Service Guide

HP nx6115 - Notebook PC Maintenance and Service Guide

Maintenance and Service

Guide

HP Compaq nx6115 and nx6125

Notebook PCs

Contents

Product Description

1.1 Features

1.2 Resetting the Notebook

1.3 Power Management

1.4 External Components

Ä

Ä

1.5 Design Overview

Troubleshooting

2.1 Computer Setup

Accessing Computer Setup

Computer Setup Defaults

Selecting from the File Menu

Selecting from the Security Menu

Selecting from the Tools Menu

Selecting from the Advanced Menu

2.2 Troubleshooting Flowcharts

Flowchart 2.1—Initial Troubleshooting

Flowchart 2.2—No Power, Part 1

Flowchart 2.3—No Power, Part 2

Flowchart 2.4—No Power, Part 3

Flowchart 2.5—No Power, Part 4

Flowchart 2.6—No Video, Part 1

Flowchart 2.7—No Video, Part 2

Flowchart 2.8—Nonfunctioning Docking Device

(if applicable)

Flowchart 2.9—No Operating System (OS)

Loading

Flowchart 2.10—No OS Loading, Hard Drive,

Part 1

Flowchart 2.11—No OS Loading, Hard Drive,

Part 2

Flowchart 2.12—No OS Loading, Hard Drive,

Part 3

Flowchart 2.13—No OS Loading, Diskette Drive

Flowchart 2.14—No OS Loading, Optical Drive

Flowchart 2.15—No Audio, Part 1

Flowchart 2.16—No Audio, Part 2

Flowchart 2.17—Nonfunctioning Device

Flowchart 2.18—Nonfunctioning Keyboard

Flowchart 2.19—Nonfunctioning Pointing

Device

Flowchart 2.20—No Network/Modem

Connection

Software Update and

Recovery

3.1 Software Updates

Accessing Computer Information

Obtaining the Support Software CD

Software Updates and the HP Web Site

Downloading a ROM Update

Installing a ROM Update

Downloading Other Software

3.2 System Recovery

Safeguarding Your Data

Altiris Local Recovery

Using System Restore Points

Creating a System Restore Point

Restoring to a Restore Point

Reinstalling Applications

Reinstalling Applications from the Hard Drive

Reinstalling Applications from Discs

Repairing the Operating System

Reinstalling the Operating System

Ä

Reinstalling Device Drivers and Other

Software

Illustrated Parts Catalog

4.1 Serial Number Location

4.2 Notebook Major Components

4.3 Miscellaneous Plastics Kit

4.4 Miscellaneous Cable Kit

4.5 Mass Storage Devices

4.6 Miscellaneous (Not Illustrated)