24p2874

24p2874
®
xSeries 232
User’s Reference
IBM xSeries 232
IBM
User’s Reference
IBM Confidential
Note:
Before using this information and the product it supports, be sure to read the general information in Appendix A, “Product
warranties and notices,” on page 137.
First Edition (June 2001)
© Copyright International Business Machines Corporation 2001. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with
IBM Corp.
Contents
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features and specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Notices and statements used in this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
What your IBM xSeries 232 offers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Reliability, availability, and serviceability features . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Server controls and indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Operator information panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Turning on the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Turning off the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
© Copyright IBM Corp. 2001
Chapter 2. Arranging your workspace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Comfort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Glare and lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Air circulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Electrical outlets and cable lengths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Chapter 3. Configuring your server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the Configuration/Setup Utility program . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Starting the Configuration/Setup Utility program . . . . . . . . . . . . . . . . . . . . . . . . .
Choices available from the Configuration/Setup main menu . . . . . . . . . . . . . . . .
Using passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power-on password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Remote-control security settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the SCSISelect utility program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Starting the SCSISelect utility program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Choices available from the SCSISelect menu . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the PXE boot agent utility program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Starting the PXE boot agent utility program . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Choices available from the PXE boot agent utility . . . . . . . . . . . . . . . . . . . . . . . .
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Chapter 4. Using the ServerGuide CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Features at a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setup and configuration overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System Partition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Typical NOS installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting up or updating multiple servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing your NOS without ServerGuide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Additional programs included with ServerGuide . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Error symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Chapter 5. Installing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Major components of the xSeries 232 server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System board option connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System board internal cable connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System board external port connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System board switches and jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System board LED locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System environmental monitor LED. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Light Path Diagnostic Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Remind button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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System reliability considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Handling static-sensitive devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing the cover, door, and bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing the left-side cover (tower model) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing the cover (rack model). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing the server door and bezel (tower model) . . . . . . . . . . . . . . . . . . . . . .
Removing the bezel (rack model). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Working with adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adapter considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing an adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing internal drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Internal drive bays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hot-swap drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Non-hot-swap drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Preinstallation steps (all bays) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing a hot-swap drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing a drive in a hot-swap bay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing a non-hot-swap drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing an xSeries 3-Pack Ultra160 Hot-Swap Expansion Kit . . . . . . . . . . . . . . . .
Installing memory modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing a microprocessor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing or removing a power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adding a hot-swap power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing a hot-swap power supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing redundant power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing a fan assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing the cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing the cover (tower) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing the bezel and front door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing the cover (rack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing the bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting external options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Input/output connector locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Input/output ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Video port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System management port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Integrated System Management ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Universal Serial Bus ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
USB cables and hubs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
USB-port connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ethernet ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring the Ethernet controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Failover for redundant Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
High Performance Ethernet Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ethernet port connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Keyboard port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Auxiliary-device (pointing device) port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Serial ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Viewing or changing the serial-port assignments . . . . . . . . . . . . . . . . . . . . . .
Serial-port connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ultra160 SCSI ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SCSI cabling requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting SCSI IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SCSI connector pin-number assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cabling the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Chapter 6. Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Diagnostic tools overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
POST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
POST beep code descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Post beep codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
POST error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Error logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Small computer system interface messages (some models) . . . . . . . . . . . . . . . . . 101
Diagnostic programs and error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Text messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Starting the diagnostic programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Viewing the test log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Diagnostic error message tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Recovering BIOS code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Identifying problems using status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Power-supply LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Diagnostics panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Light Path Diagnostics table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Troubleshooting charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Troubleshooting the Ethernet controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Network connection problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Ethernet controller troubleshooting chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Ethernet controller messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Novell NetWare or IntraNetWare system ODI driver teaming messages . . . . 125
NDIS 4.0 (Windows NT) driver messages . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Ethernet teaming messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Getting information, help, and service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Getting information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Using the World Wide Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Getting information by fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Getting help and service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Using the documentation and diagnostic programs . . . . . . . . . . . . . . . . . . . . 134
Calling for service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Purchasing additional services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Appendix A. Product warranties and notices . . . . . . . . . . . . . . . . . . . . . . . . . .
Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Warranty Period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
IBM Statement of Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Part 1 - General Terms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Part 2 - Country-unique Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Edition notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Processing date data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Important notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Electronic emission notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Federal Communications Commission (FCC) Statement . . . . . . . . . . . . . . .
Industry Canada Class A emission compliance statement . . . . . . . . . . . . . .
Australia and New Zealand Class A statement . . . . . . . . . . . . . . . . . . . . . . .
United Kingdom telecommunications safety requirement . . . . . . . . . . . . . . .
European Union EMC Directive conformance statement. . . . . . . . . . . . . . . .
Taiwan electrical emission statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Japanese Voluntary Control Council for Interference (VCCI) statement . . . .
Power cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Contents
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Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
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Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d'installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
© Copyright IBM Corp. 2001
vii
Antes de instalar este producto lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
viii
IBM xSeries 232: User’s Reference
Statement 1
Danger
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
•
Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical storm.
•
Connect all power cords to a properly wired and grounded electrical
outlet.
•
Connect to properly wired outlets any equipment that will be attached to
this product.
•
When possible, use one hand only to connect or disconnect signal cables.
•
Never turn on any equipment when there is evidence of fire, water, or
structural damage.
•
Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
•
Connect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached devices.
To connect:
To disconnect:
1. Turn everything OFF.
1. Turn everything OFF.
2. First, attach all cables to devices.
2. First, remove power cords from
outlets.
3. Attach signal cables to connectors.
4. Attach power cords to outlets.
5. Turn device ON.
3. Remove signal cables from
connectors.
4. Remove all cables from devices.
ix
Statement 2
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system
has a module containing a lithium battery, replace it only with the same
module type made by the same manufacturer. The battery contains lithium
and can explode if not properly used, handled, or disposed of.
Do not:
•
Throw or immerse into water.
•
Heat to more than 100 C (212 F)
•
Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
•
Do not remove the covers. Removing the covers of the laser product
could result in exposure to hazardous laser radiation. There are no
serviceable parts inside the device.
•
Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
Danger
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note
the following. Laser radiation when open. Do not stare into the beam, do not view
directly with optical instruments, and avoid direct exposure to the beam.
Class 1 Laser Product
Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
Appareil A` Laser de Classe 1
x
IBM xSeries 232: User’s Reference
Statement 4
≥18 kg (39.7 lbs)
≥32 kg (70.5 lbs)
≥55 kg (121.2 lbs)
CAUTION:
Use safe practices when lifting.
Statement 5
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
2
1
xi
Statement 8
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact a
service technician.
xii
IBM xSeries 232: User’s Reference
Chapter 1.
Introduction
Your IBM®
xSeries 232 is a high-performance, symmetric multiprocessing
(SMP) server. It is ideally suited for networking environments that require superior
microprocessor performance, efficient memory management, flexibility, and large
amounts of reliable data storage.
Performance, ease of use, reliability, and expansion capabilities were key
considerations in the design of your server. These design features make it possible for
you to customize the system hardware to meet your needs today, while providing
flexible expansion capabilities for the future.
Your IBM xSeries 232 server comes with a three-year limited warranty and 90-Day
IBM Start Up Support. If you have access to the World Wide Web, you can obtain upto-date information about your server and other IBM server products at the following
World Wide Web address:
http://www.ibm.com/eserver/xseries/
Your server serial number and model number are located on labels on the rear of the
server and on the front below the bezel.
Note: The information label containing the serial number, machine type, model
number, and agency marks for your server is located as follows:
Tower model
On the bottom of the server
Rack model
On the side of the server
For service, assistance, or additional information on 90-Day IBM Start Up Support
and the World Wide Web, see “Getting information, help, and service” on page 133.
© Copyright IBM Corp. 2001
1
Features and specifications
Table 1 provides a summary of the features and specifications for your xSeries 232
server.
Microprocessor:
Acoustical noise emissions:
Environment:
•
Intel® Pentium® III
•
•
•
256 or 512 KB Level-2 cache
Sound power, idling: 6.6 bel
maximum
•
Sound power, operating: 6.8 bel
maximum
•
Sound pressure, operating: 53 dBa
maximum
•
Supports up to two
microprocessors
Memory:
•
Maximum: 4 GB
•
Type: ECC, SDRAM, PC133,
registered DIMMs
•
Slots: Four (two-way
interleaved)
Air temperature:
—
Server on: 10° to 35° C
(50.0° to 95.0° F). Altitude:
0 to 914 m (2998.7 ft)
—
Server on: 10° to 32° C
(50.0° to 89.6° F). Altitude:
914 m (2998.7 ft) to 2133 m
(6998.0 ft)
—
Server off: 10° to 43° C
(50.0° to 109.4° F).
Maximum altitude: 2133 m
(6998.0 ft)
Video:
•
S3 video controller
•
Compatible with SVGA and VGA
•
8 MB video memory
•
Humidity:
Drives standard:
Size (rack model 5U)
•
Diskette: 1.44 MB
•
Height: 217 mm (8.5 in.)
—
Server on: 8% to 80%
•
CD-ROM: 48X IDE
•
Depth: 688 mm (27.1 in.)
—
Server off: 8% to 80%
Expansion bays:
•
Width: 440 mm (17.3 in.)
•
Hot-swap: Six slim high
•
Weight: approximately 35.4 Kg (78 lb)
when fully configured
•
Non-hot-swap: Three 5.25inch (one used by CD-ROM
drive)
Size (tower model)
•
You can install a drive-bay
expansion kit to convert two of
the 5.25 inch bays so that they
support three hot-swap drives
•
Height: 440 mm (17.3 in.)
•
Depth: 700 mm (27.5 in.)
•
Width: 217 mm (8.5 in.)
•
Weight: approximately 37.64 Kg (83
lb) when fully configured
PCI expansion slots:
•
One 33 MHz/32-bit
Integrated functions:
•
Two 33 MHz/64-bit
•
Ultra160 SCSI controller
•
Two 66 MHz/64-bit
•
One 10BASE-T, 100BASE-TX,
100BASE-FX, Intel Ethernet
controller with Alert on LAN™ and
Wake on LAN® support
Power supplies:
Heat output:
Approximate heat output in British
Thermal Units (Btu) per hour
•
Minimum configuration: 683 Btu
(200 watts)
•
Maximum configuration: 1877
Btu (550 watts)
Electrical input:
•
Sine-wave input (50-60 Hz)
required
•
Input voltage low range:
•
—
Minimum: 100 V ac
—
Maximum: 127 V ac
Input voltage high range:
—
Minimum: 200 V ac
—
Maximum: 240 V ac
Either one of the following power
supplies is supported:
•
Two serial ports
•
One 385-watt non-redundant
unit
•
Two Universal Serial Bus (USB) ports
•
Keyboard port
Input kilovolt-amperes (kVA)
approximately:
Two 250-watt (115-230 V ac)
with a maximum of three 250watt units for power supply
redundancy, which requires a
power backplane upgrade
option on non-redundant
mode
•
Mouse port
—
Minimum: 0.08 kVA
•
Video port
—
Maximum: 0.52 kVA
•
Integrated System Management
Processor
•
—
Two ISM RJ-45 connectors
—
One System management Serial
C port
•
Table 1. Features and Specifications.
*KB equals approximately 1000 bytes. MB equals approximately 1000000 bytes. GB
equals approximately 1000000000 bytes.
2
IBM xSeries 232: User’s Reference
Notices and statements used in this book
The caution and danger statements also appear in the multilingual Safety Information
book provided on the IBM xSeries Documentation CD that comes with your xSeries
product. Each statement is numbered for easy reference to the corresponding
statements in the safety book.
The following types of notices and statements are used in this book:
•
Note: These notices provide important tips, guidance, or advice.
•
Important: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
•
Attention: These notices indicate possible damage to programs, devices, or data.
An attention notice is placed just before the instruction or situation in which
damage could occur.
•
Caution: These statements indicate situations that can be potentially hazardous
to you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
•
Danger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.
Chapter 1. Introduction
3
What your IBM xSeries 232 offers
The unique design of your server takes advantage of advancements in symmetric
multiprocessing (SMP), data storage, and memory management. Your server
combines:
•
Impressive performance using an innovative approach to SMP
Your server supports up to two Pentium III microprocessors. Your server comes
with one microprocessor installed; you can install an additional microprocessor to
enhance performance and provide SMP capability.
•
Large data-storage and hot-swap capabilities
All models of the server support up to six hot-swap hard disk drives. This hotswap feature enables you to remove and replace hard disk drives without turning
off the server.
•
IBM Intergrated System Management (ISM) Processor
The IBM Integrated System Management Processor provides environmental
monitoring for your server. This system environmental monitor supports the
Automatic Server Restart (ASR) feature, and it can issue system alerts using the
Alert on LAN features of the integrated Ethernet controller. Future firmware code
releases for the Integrated System Management Processor will support additional
functions and features. These features will include dial-in support using the
dedicated system management serial port C, alert forwarding through the
integrated system management (ISM) connectors, error logging, support for
communication between the Integrated System Management Processor and
more robust IBM system management adapters and controllers.
•
Redundant power capabilities
Your server comes with either one 385-watt nonredundant power supply or two
250-watt N+1 power-supply units. The models with the two hot-swap 250-watt
units offer power redundancy. You can install an optional backplane in the 385watt model to enable hot-swap power-supply redundancy, replacing the 385-watt
with two 250-watt units. The optional backplane can also accommodate a third
250-watt unit to provide further redundancy.
The NON light emitting diode (LED) on the system board is lit when the power
load is 250 watts or greater with two power supplies, or when the power load is
500 watts or greater with three power supplies.
•
Large system memory
The memory bus in your server supports up to 4 GB (GB equals approximately
1000 000 000 bytes) of two-way interleaved system memory. The memory
controller provides error correcting code (ECC) support for up to four industrystandard PC133, 3.3 V, 168-pin, 8-byte, registered, synchronous-dynamicrandom access memory (SDRAM) dual inline memory modules (DIMMs).
•
Integrated network environment support
Your server comes with an Ethernet controller on the system board. This Ethernet
controller has an interface for connecting to 10-Mbps or 100-Mbps networks. The
server automatically selects between 10BASE-T and 100BASE-TX. The
controller provides full-duplex (FDX) capability, which enables simultaneous
transmission and reception of data on the Ethernet local area network (LAN).
•
Redundant network-interface card
The addition of an optional, redundant network interface card (NIC) provides a
failover capability to a redundant Ethernet connection. If a problem occurs with
the primary Ethernet connection, all Ethernet traffic associated with this primary
connection is automatically switched to the redundant NIC. This switching occurs
without data loss and without user intervention.
4
IBM xSeries 232: User’s Reference
•
Optional PCI adapters
The addition of an optional digital linear tape drive (DLT) allows quick backup of
large amounts of data.
•
IBM ServerGuide™ CDs
The ServerGuide CDs that are included with your server provide programs to help
you set up your server and install the network operating system (NOS). The
ServerGuide program detects the hardware options that are installed, and
provides the correct configuration programs and device drivers. In addition, the
ServerGuide CDs include a variety of application programs for your server.
For more information about the ServerGuide CDs, see Chapter 4, “Using the
ServerGuide CDs,” on page 23.
Reliability, availability, and serviceability features
serutaef SAThree
R
of the most important features in server design are reliability, availability, and
serviceability (RAS). These factors help to ensure the integrity of the data stored on
your server; that your server is available when you want to use it; and that should a
failure occur, you can easily diagnose and repair the failure with minimal
inconvenience.
The following is an abbreviated list of the RAS features that your server supports.
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Menu-driven setup, system configuration, RAID configuration, and diagnostic programs
Power-on self-test (POST)
ROM resident diagnostics
Integrated Management Processor
Predictive failure alerts
Remote system problem-determination support
Power and temperature monitoring
Microprocessor built-in self-test (BIST)
Internal error signal monitoring
Configuration checking
CPU/VRM failure identification through Light Path Diagnostics™ technology
Diagnostic support of ServeRAID™ adapters and Ethernet adapters
Hot-swap drive bays
Error codes and messages
System error logging
Upgradable BIOS, diagnostics, and System Management Processor code
Automatic restart after a power failure
Parity checking on the SCSI and PCI buses
Error checking and correcting (ECC) memory
Redundant hot-swap power supply option
Redundant hot-swap cooling
Redundant Ethernet capabilities (with optional adapter)
Vital product data (VPD) on processor complex, system board, power backplane,
SCSI backplane, and each power supply
Operator information panel and group of diagnostic LEDs on the system board
Remind button to temporarily turn off LEDs for nonvital alerts
Customer support center 24 hours per day, 7 days a week1
Remote Connect
1.Service availability will vary by country. Response time will vary depending on the number and nature of incoming calls.
Chapter 1. Introduction
5
Server controls and indicators
sl ortnoc revreThe
S
following illustrations show the controls and indicators on the front of the server.
Note: The illustrations in this document might differ slightly from your hardware.
Tower model
Operator
information
panel
Power control
button shield
(if installed)
Hard disk
drive activity
light (green)
Power
control
button
Hard disk
drive status
light (amber)
Reset
button
Cover
release
latch
Serial
number
Rack model
Operator
information
panel
Cover
release
latch
Power control
button shield
(if installed)
Power control
button
Reset button
Hard disk
drive status
light (amber)
6
IBM xSeries 232: User’s Reference
Hard disk
drive activity
light (green)
Serial
number
Power-control button shield: You can install this circular disk over the power-control
button to prevent accidental manual power-off. This disk is provided with your server.
Power-control button: Press this button to manually shutdown the server.
Reset button: Press this button to reset the server and run the power-on self-test
(POST). You might need to use a pen or the end of a straightend paper clip to press
the button.
Operator information panel: The lights on this panel give status information for your
server. See “Operator information panel” on page 8 for more information.
Cover release latch: Slide this lever to release the cover.
Serial number: This number uniquely identifies your server.
Hard disk drive status light: Each of the hot-swap drives has a hard disk drive
status light. When this amber light is on continuously, the drive has failed.
If a ServeRAID adapter is installed and this amber light flashes slowly (one flash per
second), the drive is being rebuilt. When the light flashes rapidly (three flashes per
second), the controller is identifying the drive.
Hard disk drive activity light: Each of the hot-swap drives has a hard disk drive light.
When this green light is flashing, the controller is accessing the drive.
Rear view
(tower shown)
DC power
LED (green)
DC power
LED (green)
DC
GOOD
AC
GOOD
AC power
LED (green)
AC power
LED (green)
AC power light: This green light provides status information about the power supply.
During typical operation, the ac power light is on. For any other combination of lights,
see “Power-supply LEDs” on page 114.
DC power light: This green light provides status information about the power supply.
During typical operation, the dc power light is on. For any other combination of lights,
see “Power-supply LEDs” on page 114.
Chapter 1. Introduction
7
Operator information panel
lenap noi tamrofni rotarepThe
O
following illustration shows the location of the lights on the operator information
panel on the front of the server (see “Server controls and indicators” on page 6).
Power-on
light
POST
complete light
SCSI hard
disk drive
in-use light
Information
light
OK
100 LINK TX
MB OK
RX
Ethernet
speed light
Ethernet link
status light
Ethernet transmit/
receive activity light
System
error light
Power-on light: This green LED lights when system power is present in the server.
When this light flashes, the server is in standby mode (the system power supply is
turned off and current is present). If this light is not on, the power cord is not
connected, the power supply has failed, or this LED has failed. See Chapter 6,
“Solving Problems,” on page 89.
POST complete light: This green LED lights when the server completes the poweron self-test (POST) without any errors.
SCSI hard disk drive in-use light: This green LED lights when there is activity on a
hard disk drive.
Information light: This amber LED lights when the information log contains
information about certain conditions in your server that might affect performance. For
example, the light will be on if your server has multiple power supplies and does not
have redundant power. An LED on the diagnostic panel on the system board will also
be on.
System error light: This amber LED lights when a system error occurs. An LED on
the diagnostic panel on the system board will also be on to further isolate the error.
Ethernet speed light: This green LED lights when the Ethernet LAN speed is 100
Mbps during typical operation. When the system is powered off, the LED might remain
green.
Ethernet link status light: This green LED lights when there is an active connection
on the Ethernet port during typical operation. When the system is powered off, the
LED might remain green.
Ethernet transmit/receive activity light: This green LED lights when there is
transmit or receive activity to or from the server.
8
IBM xSeries 232: User’s Reference
Turning on the server
After you plug the power cord of your server into the power supply and an electrical
outlet you can start, the server in several ways:
•
You can press the power-control button on the front of the server to start the
server.
•
If the server is turned on, a power failure occurs, and unattended- start mode is
enabled in the Configuration/Setup utility program, the server will start
automatically when power is restored.
•
If ac power is present, the server is off, and the wake-up feature is enabled in the
Configuration/Setup utility program, the wake-up feature will turn on the server at
the set time.
•
If ac power is present, the system is off, and the Wake on LAN feature is enabled,
the system can be turned on by a network wake-up frame from the onboard Intel
Ethernet controller.
•
The Integrated System Management Processor can also turn on the server.
Chapter 1. Introduction
9
Turning off the server
Statement 5
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
1
2
3
Turning off the server refers to the act of disconnecting the server from the power
source.
You can turn off the server in any of the following ways:
•
You can press the power-control button on the front of the server. This starts an
orderly shutdown of the operating system, if this feature is supported by your
operating system.
Note: After performing an orderly shutdown, wait at least five seconds before
you press the power-control button to turn on the server again.
•
You might need to press and hold the power-control button for more than 4
seconds to cause an immediate shutdown of the server and to force the power off.
You can use this feature if the operating system stops functioning.
•
If the system was turned on by the wake-up feature or Wake on LAN feature, you
can turn it off by either a software runtime utility or by the fail-safe, power-down
counter.
•
The Integrated System Management Processor can turn off the server.
•
You can disconnect the server power cords from the electrical outlets to shut off
all power to the server.
Note: After disconnecting the power cords, wait approximately 15 seconds for
your system to stop running. Watch for the power-on light to stop blinking.
10
IBM xSeries 232: User’s Reference
Chapter 2.
Arranging your workspace
To get the most from your server, arrange both the equipment you use and your work
area to suit your needs and the kind of work you do. Your comfort is of foremost
importance, but light sources, air circulation, and the location of electrical outlets also
can affect the way you arrange your workspace.
Comfort
Although no single working position is ideal for everyone, here are a few guidelines to
help you find a position that suits you best.
Sitting in the same position for a long time can cause fatigue. A good chair can make
a big difference. The backrest and seat should adjust independently and provide good
support. The seat should have a curved front to relieve pressure on the thighs. Adjust
the seat so that your thighs are parallel to the floor and your feet are either flat on the
floor or on a footrest.
When using the keyboard, keep your forearms parallel to the floor and your wrists in a
neutral, comfortable position. Try to keep a light touch on the keyboard and your
hands and fingers relaxed. You can change the angle of the keyboard for maximum
comfort by adjusting the position of the keyboard feet.
Adjust the monitor so the top of the screen is at, or slightly below, eye level. Place the
monitor at a comfortable viewing distance, usually 51 to 61 cm (20 to 24 in.), and
position it so you can view it without having to twist your body. Also position other
equipment you use regularly, such as the telephone or a mouse, within easy reach.
Glare and lighting
Position the monitor to minimize glare and reflections from overhead lights, windows,
and other light sources. Even reflected light from shiny surfaces can cause annoying
reflections on your monitor screen. Place the monitor at right angles to windows and
other light sources, when possible. Reduce overhead lighting, if necessary, by turning
off lights or using lower wattage bulbs. If you install the monitor near a window, use
curtains or blinds to block the sunlight. You might have to adjust the Brightness and
Contrast controls on the monitor as the room lighting changes throughout the day.
Where it is impossible to avoid reflections or to adjust the lighting, an antiglare filter
placed over the screen might be helpful. However, these filters might affect the clarity
of the image on the screen; try them only after you have tried all other methods of
reducing glare.
Dust buildup compounds problems that are associated with glare. Remember to clean
your monitor screen periodically using a soft cloth that is moistened with a
nonabrasive liquid glass cleaner.
Air circulation
Your server and monitor produce heat. Your server has one or more fans that pull in
fresh air and force out hot air. The monitor lets hot air escape through vents. Blocking
the air vents can cause overheating, which might result in a malfunction or damage.
Place the server and monitor so that nothing blocks the air vents; usually, 15 cm (6
© Copyright IBM Corp. 2001
11
inches) of air space is sufficient. Also, make sure that the vented air is not blowing on
someone else.
Electrical outlets and cable lengths
The location of electrical outlets and the length of power cords and cables that
connect to the monitor, printer, and other devices might determine the final placement
of your server.
When arranging your workspace:
•
Avoid the use of extension cords. When possible, plug the server power cords
directly into electrical outlets.
•
Keep power cords and cables neatly routed away from walkways and other areas
where they might get kicked accidentally.
For more information about power cords, refer to the power cord information in this online publication.
12
IBM xSeries 232: User’s Reference
Chapter 3.
Configuring your server
The following configuration programs are provided with your server:
•
Configuration/Setup Utility
This program is part of the basic input/output system (BIOS) code that comes with
your server. You can use this program to configure serial port assignments,
change interrupt request (IRQ) settings, change the drive startup sequence, set
the date and time, and set passwords. See “Using the Configuration/Setup Utility
program” for more information.
•
SCSISelect Utility
With the built-in SCSISelect Utility program, you can configure the devices
attached to the integrated SCSI controller. See “Using the SCSISelect utility
program” on page 18 for more information.
•
PXE Boot Agent Utility
The Preboot eXecution Environment (PXE) Boot Agent Utility program is part of
the BIOS code that comes with your server. You can use this program to change
network startup (boot) protocols and startup (boot) order, to select operating
system wake up support, and to set menu wait times. See “Using the PXE boot
agent utility program” on page 20 for more information.
•
ServerGuide CDs
The ServerGuide CDs include software setup and installation tools specifically
designed for IBM xSeries servers. You can use these CDs during the initial
installation of your server to configure the server hardware and simplify your
network operating system installation. The ServerGuide CDs also contain a
collection of application programs, which you can install after your server is up
and running. See Chapter 4, “Using the ServerGuide CDs,” on page 23 for more
detailed information.
•
ServeRAID programs
The ServeRAID programs come with the optional ServeRAID adapters and with
server models that have a ServeRAID adapter preinstalled. If your server has a
ServeRAID adapter installed, you must use the ServeRAID configuration program
to define and configure your disk-array subsystem before you install your
operating system. Refer to the ServeRAID documentation provided on the
xSeries Documentation CD for more information.
Using the Configuration/Setup Utility program
margorp yt i l i tUput eS/noi tarugi fnoCeht gni sThis
U
section provides the instructions needed to start the Configuration/Setup Utility
program and descriptions of the menu choices available.
Starting the Configuration/Setup Utility program
To start the Configuration/Setup Utility program:
1. Turn on the server and watch the monitor screen.
2. When the message Press F1 for Configuration/Setup appears, press F1.
3. Follow the instructions that appear on the screen.
Choices available from the Configuration/Setup main menu
From the Configuration/Setup Utility main menu, you can select settings that you want
to change. The Configuration/Setup Utility main menu is similar to the following:
© Copyright IBM Corp. 2001
13
IBM Server Setup - © Copyright IBM Corporation 2001
Configuration/Setup Utility
System Summary
System Information
Product Data
Devices and I/O Ports
Date and Time
System Security
Start Options
Advanced Setup
Error Logs
Save Settings
Restore Settings
Load Default Settings
Exit Setup
<F1> Help
<Esc> Exit
< > < > Move
<Enter> Select
Notes:
1. You can press F1 to display Help information for a selected menu item.
2. The menu choices might differ depending on the types of passwords set for your
system and IBM system management adapters, or in the version of BIOS code
installed on your server.
Descriptions of the choices available from the main menu are as follows:
•
System Summary
Select this choice to display configuration information. This includes the type and
speed of the microprocessors and the amount of memory installed.
Changes that you make to configuration settings appear on this summary screen.
You cannot edit the fields.
•
System Information
Select this choice to display information about your server. Changes that you
make on other menus might appear on this summary screen. You cannot edit any
fields. The System Information choice appears only on the full
Configuration/Setup Utility main menu.
14
IBM xSeries 232: User’s Reference
— System Card Data
Select this choice to view vital product data (VPD) for some server
components.
•
Product Data
Select this choice to view system information, such as the machine type and
model, the server serial number, and the revision level or issue date of the BIOS
code stored in the flash electrically erasable programmable ROM (EEPROM).
•
Devices and I/O Ports
Select this choice to view or change the assignments for devices and input/output
ports. This choice appears only on the full Configuration/Setup Utility main menu.
•
Date and Time
Select this choice to set the system date and time and to change the system time
sent to the system management subsystem when the server is started. This
choice appears only on the full Configuration/Setup Utility main menu.
The system time is in a 24-hour format: hour:minute:second.
You can set a time delta to be added or subtracted from the system time that is
sent to the system management subsystem each time the server is started. Use
the number keys to enter the hours and minutes and + or −to add or subtract from
the system time. If you want the system clock time to be the same as the system
management subsystem clock time, leave the value set at its default of 0.
•
System Security
Select this choice to set passwords or the Remote Control Security settings.
You can implement two types of password protection:
— Power-on Password
Select this choice to set or change a power-on password. See “Using
passwords” on page 17 for more information.
— Remote Control Security Settings
Select this choice to set the password for remote access to the server. You
can set the number of failed logins before the server cuts off access.
•
Start Options
Select this choice to view or change the start options. This choice appears only on
the full Configuration/Setup Utility main menu. Start options take effect when you
start your server.
You can select keyboard operating characteristics, such as the keyboard speed.
You also can specify whether the keyboard number lock starts on or off. You also
can enable the server to run without a diskette drive, monitor, or keyboard.
The server uses a startup sequence to determine the device from which the
operating system loads. For example, you can define a startup sequence that
checks for a startable diskette in the diskette drive, then checks the hard disk
drive in bay 1, and then checks a network adapter.
You also can select which PCI SCSI adapter or controller is given boot
precedence. The first drive that is attached to the selected adapter will be
assigned drive number 80L and the operating system will start from that drive.
The default for boot precedence is Disabled. The range of choices depends upon
the number of PCI SCSI adapters installed in the server.
You can enable a virus-detection test that checks for changes in the master boot
record at startup. You also can choose to run POST in the enhanced mode or the
quick mode.
•
Advanced Setup
Chapter 3. Configuring your server
15
Select this choice to change values for advanced hardware features, such as
cache control, and PCI configuration. This choice appears only on the full
Configuration/Setup Utility main menu.
A warning message appears above the choices on this menu to alert you that the
system might malfunction if these options are configured incorrectly. Follow the
instructions on the screen carefully.
— Core Chipset Control
Select this choice to modify settings that control features of the core chip set
on the system board.
Attention: Do not make changes here unless directed to do so by an IBM
authorized service representative.
— System Partition Visibility
Select this choice to choose whether the System Partition is visible or hidden.
— Memory Settings
Select this choice to manually disable or enable a bank of memory.
If a memory error is detected during POST or memory configuration, the
server can automatically disable the failing memory bank and continue
operating with reduced memory capacity. If this occurs, you must manually
enable the memory bank after the problem is corrected. Select Memory
Settings from the Advanced Setup menu, use the arrow keys to highlight the
bank that you want to enable; then, use the arrow keys to select Enable.
— CPU Options
Select this choice to set the system cache type for all microprocessors.
— PCI BUS Control
Select this choice to view and identify system resources used by PCI devices.
PCI devices automatically communicate with the server configuration
information. This usually results in automatic configuration of a PCI device.
Attention: You must use the menu selections to save custom settings for the
PCI Slot/Device Information choice. The save, restore and load default
settings choices on the main menu of the Configuration/Setup Utility do not
save the PCI Slot/Device Information settings.
After making changes, select:
•
–
PCI MLT to save the changes and return to the Advanced Setup menu.
–
PCI Interrupt Routing to ignore the changes, restore the previous
settings, and return to the Advanced Setup menu.
Error Logs
Select this choice to view or clear error logs.
— Select POST Error Log to view the three most recent error codes and
messages that the system generated during POST. You can also select Clear
error logs to clear the contents of this log.
•
Save Settings
Select this choice to save your customized settings.
•
Restore Settings
Select this choice to delete your changes and restore the previous settings.
•
Load Default Settings
Select this choice to cancel your changes and restore the factory settings.
•
16
Exit Setup
IBM xSeries 232: User’s Reference
If you have made any changes, the program will prompt you to save the changes
or exit without saving the changes.
Using passwords
The System Security choice appears only on the full Configuration/Setup Utility
menu. After you select this choice, you can implement the protection level for the
power-on password.
Power-on password
After you set a power-on password, you can enable the unattended-start mode. This
locks the keyboard and mouse, but allows the system to start the operating system.
The keyboard and mouse remain locked until you enter the correct password.
You can use any combination of up to seven characters (A–Z, a–z, and 0–9) for your
power-on password. Keep a record of your password in a secure place. If you forget
the power-on password, you can regain access to the server through one of the
following methods:
•
Change the position of the password override switch as described in “Setting the
password override switch”.
•
Remove the battery and then install the battery.
Setting the password override switch: The following illustration shows the location
of the password override switch, switch 6 of switch block 1, on the system board.
Note: The illustrations in this document might differ slightly from your hardware.
1 2 3 4 5 6 7 8
SW1
Password override switch
(switch 6 of switch block 1)
To set the password override switch:
1. Review the information in “Before you begin” on page 37.
2. Turn off the server and peripheral devices and disconnect all external cables and
power cords; then, remove the cover. See “Removing the cover, door, and bezel”
on page 45.
Chapter 3. Configuring your server
17
3. Change the setting of the password override switch (switch 6 on switch block 1 on
the system board by toggling to the opposite position) from OFF to ON and then
back to OFF.
4. Install the server cover and connect all external cables and power cords (see
“Installing the cover” on page 72).
5. Turn on the server.
Note: You can now start the Configuration/Setup Utility program and set a power-on
password.
Remote-control security settings
Select this choice to set a remote-control password, which provides access to all
choices on the Configuration Setup Utility main menu. You can set the following
features:
•
Set or read current system management adapter
•
Set lockout threshold
Enter a number of failed login attempts. Once this number is reached, the server
locks up. You can also set the server to lock up if no password is entered for a set
number of minutes.
Using the SCSISelect utility program
margorp yt i l i tu tceleSISC eht gni sSCSISelect
U
is a built-in, menu-driven configuration utility program that you can use to:
•
View the default SCSI IDs
•
Locate and correct configuration conflicts
•
Perform a low-level format on a SCSI hard disk
The following sections provide the instructions needed to start the SCSISelect Utility
and descriptions of the menu choices available.
Note: If your server has a RAID adapter installed, use the configuration method
supplied with the RAID adapter to view or change SCSI settings for devices
attached to the adapter.
Starting the SCSISelect utility program
To start the SCSISelect utility program:
1. Turn on the server.
2. When the <<< Press <CTRL><A> for SCSISelect™ Utility! >>> prompt appears,
press Ctrl+A.
3. When prompted, select either channel A or channel B.
4. Use the arrow keys to select a choice from the menu.
•
Press Esc to return to the previous menu.
•
Press the F5 key to switch between color and monochrome modes (if your
monitor permits).
5. Follow the instructions on the screen to change the settings of the selected items;
then, press Enter.
Choices available from the SCSISelect menu
The following choices appear on the SCSISelect Utility menu:
18
IBM xSeries 232: User’s Reference
•
Configure/View Host Adapter Settings
Select this choice to view or change the SCSI controller settings. To reset the
SCSI controller to its default values, press F6; then, follow the instructions that
appear on the screen.
You can view or change the following controller settings:
— Host Adapter SCSI ID
Select this choice to view the SCSI controller ID, normally 7.
— SCSI Parity Checking
Select this choice to view the assigned value of Enabled.
— Host Adapter SCSI Termination
Select this choice to view the assigned value of Enabled.
— Boot Device Options
Select this choice to configure startable device parameters. Before you can
make updates, you must know the ID of the device whose parameters you
want to configure.
— SCSI Device Configuration
Select this choice to configure SCSI device parameters. Before you can make
updates, you must know the ID of the device whose parameters you want to
configure.
Note: The Maximum Sync Transfer Rate represents the transfer rate for Ultra
SCSI devices:
–
The transfer rate for Ultra3 SCSI LVD devices is 160.0 MBps.
–
The transfer rate for Ultra2 SCSI LVD devices is 80.0 MBps.
–
The transfer rate for Fast SCSI devices is 20.0 MBps.
— Advanced Configuration Options
Select this choice to view or change the settings for advanced configuration
options.
•
SCSI Disk Utilities
Select this choice to view the SCSI IDs that are assigned to each device or to
format a SCSI device.
To use the utility program, select a drive from the list. Read the screens carefully
before making a selection.
Note: If you press Ctrl+A before the selected drives are ready, an Unexpected
SCSI Command Failure screen might appear. Restart the server and
watch the SCSISelect messages as each drive spins up. After the drive
that you want to view or format spins up, press Ctrl+A.
Chapter 3. Configuring your server
19
Using the PXE boot agent utility program
The PXE boot agent is a built-in, menu-driven configuration utility program that you
can use to:
•
Change network startup (boot) protocols
•
Change startup (boot) order
•
Select whether or not to display setup prompt
•
Set menu wait time
•
Select OS wake up support
The following sections provide instructions for starting the PXE Boot Agent Utility
program and descriptions of the menu choices that are available.
Starting the PXE boot agent utility program
To start the PXE Boot Agent Utility program:
1. Turn on the server.
2. When the Initializing Intel (R) Boot Agent Version X.X.XX
PXE 2.0 Build XXX (WfM 2.0) prompt appears, press Ctrl+S.
Note: By default you will have two seconds after the prompt appears on the
screen to press Ctrl+S.
3. Use the arrow keys or press Enter to select a choice from the menu.
•
Press Esc to return to the previous menu.
•
Press the F4 key to exit.
4. Follow the instructions on the screen to change the settings of the selected items;
then, press Enter.
20
IBM xSeries 232: User’s Reference
Choices available from the PXE boot agent utility
The following choices appear on the PXE boot agent utility menu:
•
Network Boot Protocol
PXE is the default value for this menu item.
Note: Do not change this value. There are no other network boot protocols
supported.
•
Boot Order
Select this choice to change the order in which boot devices are queried.
— Try local drives first, then network (Default)
— Try network only
— Try local drives only
— Try network first, then local drives
Note: This option is not supported on this product. To change the boot order use
the Configuration/Setup utility. See “Using the Configuration/Setup Utility
program” on page 13 for more information.
•
Show setup prompt
Select this choice to either display the PXE setup prompt or disable it. Disable is
the default setting.
When this choice is enabled, Press Ctrl+S to enter the setup menu will appear
on the screen under the initializing prompt.
•
Setup time wait menu
Select this choice to set the amount of time (in seconds) that the system will
pause during initialization for a Ctrl+S input.
— 2 seconds (Default)
— 3 seconds
— 5 seconds
— 8 seconds
•
Legacy OS wake up support
Select this choice to enable or disable the operating system wake up support.
— Disabled (Default)
— Enabled
Notes:
1. Use the default setting for Advanced Configuration and Power Interface (ACPI)
aware operating systems, such as Windows 2000 and Windows NT.
2. If your server is running a non-ACPI operating system, you must set this selection
to enable to use the Wake-on-LAN support.
3. When using a non-ACPI operating system, do not send a wake up packet to the
server while it is turned on. If a wake up packet has been sent while the server is
on, and you are unable to turn the server off, see the "Power" section in the
“Troubleshooting the Ethernet controller” on page 123 for more information.
Chapter 3. Configuring your server
21
22
IBM xSeries 232: User’s Reference
Chapter 4. Using the ServerGuide CDs
The ServerGuide CDs include easy-to-use software setup and installation tools that
are specifically designed for your IBM server. The ServerGuide Setup and Installation
program detects the server model and hardware options that are installed and uses
that information during setup to configure the hardware. The ServerGuide tools
simplify NOS installations by providing updated device drivers, and in some cases,
installing them automatically.
If a newer version of the ServerGuide software is available, you can purchase an
update package. For details, see the ServerGuide Updates form that comes with your
server library, or go to the ServerGuide fulfillment Web site at
http://www.ibm.com/pc/coupon
The ServerGuide software has these features to make setup easier:
© Copyright IBM Corp. 2001
•
An easy-to-use interface with online help
•
Diskette-free setup, and configuration programs that are based on detected
hardware
•
Performance Optimizer program, which easily tunes your server for your
environment
•
A system BIOS update program, which updates the BIOS directly from the CD
•
Device drivers that are provided for your server model and detected hardware
•
NOS partition size and file-system type that are selectable during setup
•
Powerful application programs and administration tools
23
Features at a glance
The following is a summary of ServerGuide features.
Note: Exact features and functions can vary with different versions of the
ServerGuide software. To learn more about the version that you have, start the
Setup and Installation CD and view the Online Overview.
Setup and Installation CD
Note: The ServerGuide program
requires a supported IBM
server with an enabled
startable (bootable) CD-ROM
drive. Not all features are
supported on all models.
•
Sets system date and time.
•
Detects the ServeRAID adapter
or controller and runs the
ServeRAID configuration
program.
•
Updates the licensed internal
code (firmware) level without
creating diskettes.
•
Checks the system BIOS and
microcode (firmware) levels of
supported options to determine
whether a later level is available
from the CD. You can perform
updates without the use of
diskettes.
•
Provides the Performance
Optimizer program to easily tune
your server for your environment.
•
Creates a System Partition on the
default drive. You can run serverspecific utility programs after
setup.
•
Detects installed hardware
options and provides updated
device drivers for most adapters
and devices.
24
IBM xSeries 232: User’s Reference
Setup and Installation CD
(continued)
System Updates and Applications
CD (continued)
•
Creates a Setup Replication
Diskette for replicating setup
selections for other servers of the
same model.
•
Includes a vast library of fully
tested device drivers for your
server.
•
•
Provides diskette-free installation
for Microsoft® Windows® 2000,
Windows NT®, and NetWare
operating systems.
Includes a search function to help
you locate updates by title or
keywords.
•
Installs powerful applications
directly from the CD. See the CD
label for a current list of
applications.
•
Provides a replicated installation
path for multiple Windows 2000,
Windows NT Server 4.0, and
Windows Enterprise Edition, and
Red Hat Linux®.
•
Includes an online README file
with links to tips for your hardware and NOS installation.
Note:
Installation requires your NOS
CD.
System Updates and Applications
CD
•
Creates diagnostic, RAID, device
driver, and other support
diskettes from the CD; or with an
Internet connection, you can
check for an update from a
dedicated IBM file transfer
protocol (FTP) server.
•
Installs some updates without
requiring diskettes. Where
applicable, you can run
executable files directly from the
CD or unzip files to any drive on
your server or another server on
your network.
Setup and configuration overview
When you use the Setup and Installation CD, you do not need setup diskettes. You
can use the CD to configure any supported IBM server model. The setup program
checks your system BIOS, service processors, and other system hardware to
determine if system updates are available. The setup program provides a list of tasks
that are required to set up your server model. On RAID servers, you can run the
ServeRAID Manager program to create logical drives.
Note: Exact features and functions can vary with different versions of the
ServerGuide software.
When you start the Setup and Installation CD, the following happens:
•
You are prompted for your language, country, and keyboard layout. (This
information is stored and later passed on to the NOS installation program.)
•
ServerGuide displays choices for running the configuration programs. For
example:
— The Express Configuration method runs the required programs for your
server, based on the hardware that is detected.
— The Custom Configuration method displays all programs that are available for
your server, and you decide which programs to run.
— The Replicated Configuration method provides the option of duplicating your
setup selections to other servers that are the same model.
•
If you select the Custom Configuration method, the following programs are
optional. If you select the Express Configuration method, some or all of these
programs are run, depending on the hardware that is detected.
— The Set Date and Time feature is provided so that you do not have to use the
Configuration/Setup Utility program to access these settings.
— The Clear Hard Disks program is provided so you can delete all partitions on
all hard disk drives. If the server has a ServeRAID adapter installed, you can
select to restore the configuration on the ServeRAID adapter to the factory
default settings.
— ServerGuide checks the server BIOS and microcode (firmware) levels for
supported options and then checks the CD for a newer level. CD content can
be newer than the hardware. ServerGuide can perform a flash update of the
BIOS and supported microcode (firmware) options without the use of
diskettes.
— The ServeRAID configuration program starts, leading you through the entire
configuration process.
— The Performance Optimizer program easily tunes your server for your
environment.
— ServerGuide creates a System Partition on the default drive.
•
ServerGuide displays a confirmation summary, so that you will know when you
have completed all the required tasks. Then, you are ready to install your NOS.
Notes:
1. Plug and Play adapters are configured automatically. Non-Plug and Play adapters
or non-IBM adapters might require switch settings, additional device drivers, and
installation after the NOS is installed. See the documentation that comes with the
adapter.
2. Diagnostics for your server come in BIOS or on a separate diagnostics CD.
Chapter 4. Using the ServerGuide CDs
25
System Partition
ServerGuide creates a 50 MB System Partition on the default drive. The System
Partition contains server-specific utility programs such as service processor disk
operating system (DOS) utilities, system diagnostics, flash BIOS updates, and other
programs.
Note: Programs in the System Partition vary by server model, and not all server
models run utility programs from the System Partition. To determine which
ones do, start the Setup and Installation CD and view the online Overview.
After setup is complete, you can access programs in the System Partition by
restarting the server and pressing Alt+F1 when the prompt is displayed. The System
Partition menu displays the programs that are available on your server model.
Typical NOS installation
You can use ServerGuide to shorten your installation time. ServerGuide provides the
necessary device drivers, based on the hardware that you have and the NOS that you
are installing. The following is a brief explanation of a typical ServerGuide NOS
installation.
Note: Exact features and functions can vary with different versions of the
ServerGuide software
•
After you have completed the setup process, the operating system installation
program starts. (You will need your copy of the NOS CD to complete the
installation.)
•
ServerGuide stores information about the server model, service processor, hard
disk controllers, and network adapters. It then checks the CD for newer device
drivers. This information is stored and then passed to the NOS installation
program.
•
With some NOS installations, you can create a NOS Replication Diskette for
setting up additional servers. The diskette will contain the Internet protocol (IP)
address, server name, and other selections.
•
ServerGuide presents NOS partition options that are based on your NOS
selection and the installed hard disk drives.
•
If you are installing the NOS from diskette, ServerGuide displays the required
diskettes that you must create, and the optional diskettes that you might want to
create. The diskettes that you can create are the device driver diskettes for the
installed adapters or controllers.
ServerGuide prompts you to insert your NOS CD and restart the server. At this point,
the installation program for the NOS (for example, Microsoft Windows 2000) takes
control to complete the installation.
Setting up or updating multiple servers
You can use ServerGuide to create diskettes that help you set up or update multiple
servers. You can modify information on the diskettes as you use them to set up or
update other servers.
Note: Availability and function can vary by server model and by the hardware that is
installed.
26
IBM xSeries 232: User’s Reference
You can create a Setup Replication Diskette, which contains your hardware
configuration selections. Use this diskette to replicate selections to other servers that
are of the same model.
You can create a NOS Replication Diskette, which contains your server name, domain
name, and other information that you need to complete multiple installations. This
feature supports systems running Windows 2000, Windows NT Server 4.0, and Red
Hat Linux.
Installing your NOS without ServerGuide
If you have already configured the server hardware and you decide not to use
ServerGuide to install your NOS, download the latest NOS installation instructions:
1. Go to http://www.ibm.com/pc/support
2. Click Servers.
3. From the Family field, select your server model.
4. Click OS installation. The available installation instructions are listed.
Additional programs included with ServerGuide
As a convenience, ServerGuide comes with additional software to assist you with the
server installation.
A variety of powerful applications are included with ServerGuide. Offerings can vary
with the different versions of the ServerGuide software. Check the application CD
labels for a list of applications, or start the Setup and Installation CD and view the
online Overview.
Error symptoms
This section provides ServerGuide error symptoms and probable solutions.
Setup and
Installation CD
Setup and
Installation CD will
not start.
ServeRAID
program cannot
view all installed
drives or cannot
install NOS.
Action
•
Ensure that the system is a supported server model with a startable
(bootable) CD-ROM drive.
•
If the startup (boot) sequence settings have been altered, be sure
that the CD-ROM is first in the startup sequence.
•
If more than one CD-ROM drive is installed, be sure that only one
drive is set as the primary drive. Start the CD from the primary
drive.
•
Ensure that there are no duplicate SCSI IDs or IRQ assignments.
•
Ensure that the hard disk drive is connected properly.
The operating
Free up more space on the hard disk.
system installation
program
continuously loops.
Chapter 4. Using the ServerGuide CDs
27
Setup and
Installation CD
ServerGuide will
not start your NOS
CD.
Ensure that the NOS CD is supported by ServerGuide. See the Setup
and Installation CD label for a list of supported NOS versions.
Cannot install
NOS.
Ensure that the NOS is supported on your server. If the NOS is
supported, either there is no logical drive defined (ServeRAID systems)
or the ServerGuide System Partition is not present. Run the
ServerGuide setup and configuration program and ensure that the setup
is complete.
System Updates
and Applications
CD
Get "time out" or
"Unknown host"
errors.
28
Action
IBM xSeries 232: User’s Reference
Action
Ensure that you have access to the Internet through FTP directly.
Chapter 5. Installing Options
This chapter provides instructions to add options to your server. Some option-removal
instructions are provided, in case you need to remove one option to install another.
Major components of the xSeries 232 server
The orange color on components and labels in your server identifies hot-swap
components. You can install or remove hot-swap components while the system is
running, provided that your system is configured to support this function. For complete
information about installing or removing a hot-swap component, see the detailed
procedures in this chapter.
The blue color on components and labels indicates touch points where a component
can be gripped, a latch moved, and so on.
The following illustration shows the locations of major components in your server.
Note: The illustrations in this document might differ slightly from your hardware.
Microprocessor
Terminator card
Memory module
Power supply
Fan
Adapter
retention
bracket
Adapter
support
bracket
Fan (blower)
© Copyright IBM Corp. 2001
29
System board
draob metsyThe
S
illustrations in the following sections show the connectors, switches, and LEDs on
the system board.
System board option connectors
The following illustration identifies system-board connectors for user-installable
options.
Note: The illustrations in this document might differ slightly from your hardware.
Microprocessor 1
(U68)
VRM 1 connector (J37)
DIMM 4 (J4)
DIMM 3 (J3)
DIMM 2 (J2)
DIMM 1 (J1)
Microprocessor 2
(U69)
PCI Slot 1
32-bit (J44)
PCI Slot 2
64-bit (J41)
PCI Slot 3
64-bit (J42)
Battery
(BH1)
PCI Slot 4
64-bit (J29)
PCI Slot 5
64-bit (J30)
30
IBM xSeries 232: User’s Reference
VRM 2 connector (J38)
System board internal cable connectors
The following illustration identifies system-board connectors for internal cables.
Note: The illustrations in this document might differ slightly from your hardware.
Fan 3
(J55)
Main power
connector (J19)
Power backplane
signal connector (J43)
Fan 1 (Unused)
(J28)
Operator
information
panel
(J39)
Fan 2
(J27)
IDE
(J40)
Diskette
(J7)
SCSI A
connector
(J24)
SCSI B
connector
(J25)
System management
connector (J54)
Chapter 5. Installing Options
31
System board external port connectors
The following illustration identifies system-board connectors for external devices.
Note: The illustrations in this document might differ slightly from your hardware.
Serial ports
(J20)
Mouse/keyboard
ports
(J8)
Ethernet port
(J6)
USB ports
(J5)
ISM ports
(J50)
System
Management port
(J52)
Video port
(J36)
32
IBM xSeries 232: User’s Reference
System board switches and jumpers
The following illustration identifies the switches and jumpers on the system board.
Note: The illustrations in this document might differ slightly from your hardware.
System board
Switch block (SW1)
1 2 3 4 5 6 7 8
SW1
Flash boot block
recovery jumper (J16)
Note: Any jumper blocks on the system board that are not shown in the illustration
are reserved. For normal operation of the system, no jumpers should be
installed on any of the jumper blocks.
System board jumper blocks
Any jumper blocks on the system board that are not shown in the illustration are
reserved. For typical operation of the system, no jumpers should be installed on any
of the jumper blocks. See “Recovering BIOS code” on page 113 for information about
the boot block jumper.
Flash boot block recovery jumper
If the BIOS has become damaged, such as from a power failure during a flash update,
you can recover the BIOS using the boot block jumper and a BIOS flash diskette. See
“Recovering BIOS code” on page 113 for information about the boot block jumper.
System board switch block
The switch block contains microswitches 1 through 8. As pictured in this illustration,
switch 8 is at the top of the switch block, and switch 1 is at the bottom. The Off position
for each switch is the side nearer the diagnostics panel.
Chapter 5. Installing Options
33
The following table describes the function for each switch.
Switch
number
1-4
5
Switch
description
Reserved.
Clock frequency selection. The default setting is Off.
When On, the host bus speed is 100 MHz. When Off, the host bus speed
is 133 MHz. The switch should always be set to Off to optimize the system
performance. Setting switch 5 to On greatly reduces system performance.
6
Bypass power-on password. The default setting is Off.
When toggled to the opposite position and back to Off, clears the poweron password, if one is set.
7
Reserved. The default setting is Off.
8
Power-on override. The default setting is Off (disabled).
When On, overrides the power-on switch and forces power-on mode. The
system will always start without the use of the power-on switch.
Note:
Table 2. Switches 1-8.
34
IBM xSeries 232: User’s Reference
When power-on switch is set to the On position you can not power
down from the front panel.
System board LED locations
The following illustration identifies LEDs on the system board. You might need to refer
to this figure when solving problems with the server.
Note: The illustrations in this document might differ slightly from your hardware.
DIMM 4 error LED
(CR15)
VRM 1 error LED
(CR19)
DIMM 2 error LED
(CR17)
DIMM 1 error LED
(CR16)
DIMM 3 error LED
(CR14)
Microprocessor 1
error LED (CR13)
Fan sink 1 LED
(CR78)
Microprocessor 2
error LED (CR20)
Fan sink 2 LED
(CR79)
VRM 2 error LED
(CR18)
System environmental
monitor LED (CR70)
Light path
diagnostics panel
Remind button
Note: The power-on LED is lit when system power is present in the server.
System environmental monitor LED
The xSeries 232 server has a system environmental monitor on the system board.
This green LED flashes, indicating that the system temperature, fan speeds, voltage
ranges, power supplies, and power backplane are being monitored. If an error occurs
in any of these areas, the system environmental monitor subsystem turns on the
respective error LED on the Light Path Diagnostics panel. If the system environmental
monitor LED remains on or off, an error has occurred.
Chapter 5. Installing Options
35
Light Path Diagnostic Panel
The Light Path Diagnostics LEDs are described in the following table. For more
information, refer to “Identifying problems using status LEDs” on page 114.
MEM
CPU
PCI A
PCI B
PCI C
VRM
DASD
SP
PS1
PS2
PS3
NON
OVER
NMI
TEMP
FAN
REMIND
Diagnostic
panel LED
Description
PS1
Power supply 1 failure.
PS2
Power supply 2 failure (if installed).
PS3
Power supply 3 failure (if installed).
NON
Server power supplies are no longer redundant (applicable only with
redundant power feature).
OVER
Overspecialization. The system has exceeded the power capabilities
(maximum rating) of the installed power-supply units.
NMI
Nonmaskable interrupt occurred.
TEMP
System temperature exceeded maximum rating.
FAN
A fan failed or is operating slowly.
MEM
Memory failure. One or more dual inline memory modules (DIMM) failed.
CPU
One or both microprocessors failed or one is seated in wrong connector.
PCI A
Error occurred on an adapter in PCI slot 1, or one of the PCI devices
integrated on the system board.
PCI B
Error occurred on an adapter in PCI slots 2 or 3, or one of the PCI devices
integrated on the system board.
PCI C
Error occurred on an adapter in PCI slots 4 or 5, or one of the PCI devices
integrated on the system board.
SP
System management subsystem detected an error.
VRM
Error on voltage regulator module or on integrated voltage regulator.
DASD
The SCSI backplane (if any) or a device connected to a SCSI bus failure.
Table 3. Diagnostics panel LEDs.
36
IBM xSeries 232: User’s Reference
Remind button
You can use the Remind button to place the front panel system-error light into the
remind mode. By pressing the button, you acknowledge the failure but indicate that
you will not take immediate action. If a new failure occurs, the system-error light will
turn on again.
In the Remind mode, the system-error light blinks every 2 seconds. The system-error
light remains in Remind mode until one of the following situations occurs:
•
All known problems are resolved
•
The system is restarted
•
A new problem occurs
You can use the Remind button to delay server maintenance until a later time. Also,
resetting the system-error light enables the LED to react to another error. If the LED is
still blinking from the first error, it will mask additional errors.
Before you begin
nigeb uoy erofeBefore
B
you begin to install options in your server, read the following information:
•
Become familiar with the information provided in “Handling static-sensitive
devices” on page 38, and read the safety statements in “Safety information” on
page 39. These guidelines will help you work safely while working with your
server or options.
•
You do not need to turn off the server to install or replace hot-swap power
supplies, or hot-swap drives.
•
The orange color on components and labels in your server indicates hot-swap
components. You can install or remove hot-swap components while the system is
running, provided that your system is configured to support this function. For
complete details about installing or removing a hot-swap component, see the
information provided in this chapter.
•
The blue color on components and labels identifies touch points where a
component can be gripped, a latch moved, and so on.
•
Make sure that you have an adequate number of properly grounded electrical
outlets for your server, monitor, and any other options that you intend to install.
•
Back up all important data before you make changes to disk drives.
•
Have a small, flat-blade screwdriver available.
•
For a list of supported options for your server, refer to
http://www.ibm.com/pc/us/compat on the World Wide Web.
System reliability considerations
To help ensure proper cooling and system reliability, make sure:
•
Each of the drive bays has either a drive or a filler panel installed.
•
Each of the power supply bays has either a power supply or a filler panel installed.
•
The cover is in place during typical operations, or is removed for no longer than 30
minutes while the server is operating.
Note: The front door (tower model) can be removed permanently without
affecting system reliability.
•
There is space around the server to enable the server cooling system to work
properly.
Chapter 5. Installing Options
37
— On a tower model, leave approximately 127 mm (5 inches) of space around
the front and rear of the server.
— On a rack model, refer to the documentation that comes with the rack.
•
A removed hot-swap drive is replaced within two minutes of removal.
•
Cables for optional adapters are routed according to the instructions provided with
the adapters.
•
A failed fan is replaced within 48 hours.
Handling static-sensitive devices
Attention: Static electricity can damage electronic devices and your system. To avoid
damage, keep static-sensitive devices in their static-protective packages until you are
ready to install them.
To reduce the possibility of electrostatic discharge, observe the following precautions:
38
•
Limit your movement. Movement can cause static electricity to build up around
you.
•
Handle the device carefully, holding it by its edges or its frame.
•
Do not touch solder joints, pins, or exposed printed circuitry.
•
Do not leave the device where others can handle and possibly damage the
device.
•
While the device is still in its anti-static package, touch it to an unpainted metal
part of the system unit for at least two seconds. (This drains static electricity from
the package and from your body.)
•
Remove the device from its package and install it directly into your system unit
without setting it down. If it is necessary to set the device down, place it in its
static-protective package. Do not place the device on your system unit cover or on
a metal table.
•
Take additional care when handling devices during cold weather; heating reduces
indoor humidity and increases static electricity.
IBM xSeries 232: User’s Reference
Safety information
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d'installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
Chapter 5. Installing Options
39
Antes de instalar este producto lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
40
IBM xSeries 232: User’s Reference
Statement 1
DANGER
Electrical current from power, telephone, and communication cables is
hazardous. To avoid a shock hazard:
•
Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.
•
Connect all power cords to a properly wired and grounded electrical
outlet.
•
Connect to properly wired outlets any equipment that will be attached
to this product.
•
When possible, use one hand only to connect or disconnect signal
cables.
•
Never turn on any equipment when there is evidence of fire, water, or
structural damage.
•
Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
To connect:
To disconnect:
1.
Turn everything OFF.
1.
Turn everything OFF.
2.
First, attach all cables to devices.
2.
First, remove power cords from outlet.
3.
Attach signal cables to connectors.
3.
Remove signal cables from connectors.
4.
Attach power cords to outlet.
4.
Remove all cables from devices.
5.
Turn device ON.
Chapter 5. Installing Options
41
Statement 2
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has a
module containing a lithium battery, replace it only with the same module type
made by the same manufacturer. The battery contains lithium and can explode
if not properly used, handled, or disposed of.
Do not:
•
Throw or immerse into water.
•
Heat to more than 100 C (212 F)
•
Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
42
•
Do not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
•
Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
IBM xSeries 232: User’s Reference
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following. Laser radiation when open. Do not stare into
the beam, do not view directly with optical instruments, and avoid direct
exposure to the beam.
Class 1 Laser Product
Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
Appareil A` Laser de Classe 1
Statement 4
≥18 kg (37 lbs)
≥32 kg (70.5 lbs)
≥55 kg (121.2 lbs)
CAUTION:
Use safe practices when lifting.
Statement 5
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current from
the device, ensure that all power cords are disconnected from the power
source.
Chapter 5. Installing Options
43
2
1
Statement 8
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact a
service technician.
44
IBM xSeries 232: User’s Reference
Removing the cover, door, and bezel
lezeb dna , rod , revoc eht gni vomeThe
R
following sections describe how to remove the cover, the door (for tower models),
and the bezel.
Removing the left-side cover (tower model)
)rewot ( revoc eht gnivomeNotes:
R
1. To remove or install a hot-swap hard disk drive or hot-swap power supply, it is not
necessary to remove the cover.
2. The illustrations in this document might differ slightly from your hardware.
Left-side cover
Cover
release
lever
To remove the left-side cover of the tower model:
1. Review the information in “Before you begin” on page 37.
2. If you are planning to install or remove any part other than a hot-swap hard disk
drive or hot-swap power supply, turn off the server and all attached devices and
disconnect all external cables and power cords.
3. Slide the cover-release lever on the front of the server to release the cover; then,
slide the cover toward the rear of the server approximately 25 mm (1 inch). Move
the top edge of the cover out from the server; then, lift the cover off the server. Set
the cover aside.
Attention: For proper cooling and airflow, replace the cover before turning on the
server. Operating the server for extended periods of time (over 30 minutes) with
the cover removed might damage server components.
Chapter 5. Installing Options
45
Removing the cover (rack model)
) ledom kcar( revoc eht gnivomeNotes:
R
1. To remove or install a hot-swap hard disk drive or hot-swap power supply, it is not
necessary to remove the cover.
2. The illustrations in this document might differ slightly from your hardware.
Top cover
Right-side
latch
Cover release lever
Left-side latch
To remove the server top cover:
1. Review the information in “Before you begin” on page 37.
2. If you are planning to install or remove any part other than a hot-swap hard disk
drive or hot-swap power supply, turn off the server and all attached devices and
disconnect all external cables and power cords.
3. Release the left and right side latches and pull the server out of the rack
enclosure until both slide rails lock.
Note: When the server is in the locked position, you can reach the cables on the
back of the server.
4. Move the cover-release lever down while sliding the top cover toward the rear of
the server approximately 25 mm (1 inch). Lift the cover off the server and set the
cover aside.
Attention: For proper cooling and airflow, replace the cover before turning on the
server. Operating the server for extended periods of time (over 30 minutes) with
the cover removed might damage server components.
46
IBM xSeries 232: User’s Reference
Removing the server door and bezel (tower model)
) ledom rewot ( ro d revres eht gni vomeNote:
R
The illustrations in this document might differ slightly from your hardware.
Bezel-release lever
Door
Flange
To remove the server door:
1. Unlock and open the server door.
2. Locate the flange on the top edge of the door.
3. Press down on the flange while pressing out on the door; then, lift the server door
up and off the hinge. Set the door aside in a safe place.
To remove the bezel:
1. Push blue bezel-release lever in the direction shown in the illustration.
2. Lift the bezel tabs out of the slots, and pull the bezel away from the server front.
Store the bezel in a safe place.
Chapter 5. Installing Options
47
Removing the bezel (rack model)
lez b eht gnivomeNote:
R
The illustrations in this document might differ slightly from your hardware.
Bezel-release lever
Bezel
To remove the bezel:
1. Move the blue bezel-release lever, in the direction shown in the illustration.
2. Lift the bezel tabs out of the slots, and pull the bezel away from the server front.
Store the bezel in a safe place.
Working with adapters
sretpad ht iwgnikroYou
W
can install up to five peripheral component interconnect (PCI) adapters in the
expansion connectors, called slots, on the system board.
Your server comes with an integrated video controller, which is a component on the
system board. When you install a video adapter, the server BIOS code automatically
disables the integrated video controller.
48
IBM xSeries 232: User’s Reference
The following illustration shows the location of the PCI expansion slots on the system
board.
Note: The illustrations in this document might differ slightly from your hardware.
PCI Slot 1
32-bit
33 MHz (J44)
PCI Slot 2
64-bit
33 MHz (J41)
PCI Slot 3
64-bit
33 MHZ (J42)
PCI Slot 4
64-bit
66 MHz (J29)
PCI Slot 5
64-bit
66 MHz (J30)
Adapter considerations
Before you install adapters, review the following:
•
Locate the documentation that comes with the adapter and follow those
instructions in addition to the instructions given in this chapter. If you need to
change the switch or jumper settings on your adapter, follow the instructions that
come with the adapter.
•
You can install full-length adapters in all expansion slots.
•
You can install a 32-bit adapter or device in any of the PCI slots.
•
Your server supports 5.0V signalling or universal PCI adapters in slots 1, 2, and 3;
it supports 3.3 V signalling or universal PCI adapters in slots 4 and 5.
Note: Some full-length adapters with attached daughterboards might interfere
with SCSI channel B if installed in slot 1. Install these cards in slots 2, 3, 4,
or 5.
•
You might require additional power supplies if adapters are added that have
electrical current requirements that exceed the installed power-supply
capabilities.
•
Your server uses a rotational interrupt technique to configure PCI adapters.
Therefore, you can install a variety of PCI adapters that currently do not support
sharing of PCI interrupts.
•
The optional IBM Remote Supervisor Adapter must be installed in PCI slot 1 only.
The ribbon cable that ships with the adapter is required to connect the adapter to
the system board. The external power adapter that ships with the adapter is not
required with this server.
•
PCI slot 1 is on PCI bus A, PCI slots 2 and 3 are on PCI bus B, and PCI slots 4
and 5 are on PCI bus C.
Note: PCI bus A is often referred to as bus 0; PCI bus B is often referred to as
bus 1; and PCI bus C is often referred to as bus 2.
Chapter 5. Installing Options
49
•
The system scans PCI slot 1, the system board Ethernet, PCI slots 2-5, and then
the system board SCSI channels A and B, if you have not changed the boot
precedence from the default.
You can use the Configuration/Setup Utility program to change the boot
precedence for your server. Select Start Options from the Configuration/Setup
Utility program main menu.
Installing an adapter
Note: The illustrations in this document might differ slightly from your hardware.
Adapterretention
bracket
Expansionslot cover
Adapter
Adapter support
bracket retaining clip
Adaptersupport
bracket
To install an adapter:
1. Review the information in “Before you begin” on page 37, in “Safety information”
on page 39, and “Handling static-sensitive devices” on page 38.
2. Turn off the server and peripheral devices and disconnect all external cables and
power cords; then, remove the cover. See “Removing the cover, door, and bezel”
on page 45 for details.
3. Determine which expansion slot you will use for the adapter.
Note: Check the instructions that come with the adapter for any requirements or
restrictions.
4. Remove the expansion-slot cover:
a. Press the arrow on the adapter retention bracket release tab and remove the
bracket.
b.
Slide the expansion-slot cover out of the server. Store it in a safe place for
future use.
Attention: Expansion-slot covers must be installed in all vacant slots. This
maintains the electronic emissions characteristics of the system and ensures
proper cooling of system components.
5. Refer to the documentation that comes with your adapter for any cabling
instructions. It might be easier for you to route any cables before you install the
adapter.
6. Remove the adapter from the static-protective package.
50
IBM xSeries 232: User’s Reference
Attention: Avoid touching the components and gold-edge connectors on the
adapter.
7. Place the adapter, component-side up, on a flat, static-protective surface.
8. Set any jumpers or switches as described by the adapter manufacturer.
9. Install the adapter:
a. If necessary, remove the adapter support bracket retaining clip.
b.
Carefully grasp the adapter by its top edge or upper corners, and align it with
the expansion slot on the system board.
c.
Press the adapter firmly into the expansion slot.
Attention: When you install an adapter in the server, be sure that it is
completely and correctly seated in the system-board connector before you
apply power. Incomplete insertion might cause damage to the system board
or the adapter.
d. Replace the retaining clip on the adapter support bracket, if you removed it.
e.
Align the bottom tabs of the adapter retention bracket with the holes at the top
of the expansion slots, and press the adapter retention bracket toward the
back of the server until it clicks into the locked position.
10. Connect any needed cables to the adapter.
Attention: Route cables so that the flow of air from the fans is not blocked. In
addition, route any cables plugged into the PCI adapter under adjacent adapters
so they are not pinched between the top of the adapter and the top cover.
The following illustration shows the rerouting of the SCSI cable if you install a
ServeRAID adapter (remove the cable from SCSI connector A (J24) on the
system board and connect it to the ServeRAID adapter).
Note: The illustrations in this document might differ slightly from your hardware.
SCSI connector A
SCSI
adapter
New connector
location
SCSI cable
11. If you have other options to install or remove, do so now; otherwise, go to
“Installing the cover” on page 72.
Chapter 5. Installing Options
51
Installing internal drives
sevi rd l anretni gni l atsnDifferent
I
types of drives enable your system to read multiple types of media and store
more data. Several types of drives are available, such as:
•
•
•
•
Diskette (already installed)
Hard disk
CD-ROM (already installed)
Tape, including DLT
Internal drive bays
Internal drives are installed in bays. The bays of the xSeries 232 are in the front of the
server, as shown in the following illustrations.
Note: The illustrations in this document might differ slightly from your hardware.
Tower model
Non-hot-swap
bay A
Non-hot-swap
bay B
Non-hot-swap
bay C
Non-hot-swap
bay D
SCSI ID 5
Hard disk
activity light
Hard disk
status light
Hot-swap bays
SCSI ID 4
SCSI ID 3
SCSI ID 2
SCSI ID 1
SCSI ID 0
Note: The SCSI IDs for the slim-high and hot-swap drives are on a label on the
bezel, immediately adjacent to the hot-swap drive bays.
52
IBM xSeries 232: User’s Reference
Rack model
Hot-swap bays
SCSI ID 5
Non-hot-swap
bay A
Non-hot-swap
bay B
Non-hot-swap
bay C
Non-hot-swap
bay D
SCSI ID 0
SCSI ID 1
SCSI ID 4
SCSI ID 3
SCSI ID 2
Hard disk
activity light
Hard disk
status light
Hot-swap drives
Your server contains hardware that enables you to continue to operate your system
while a hard disk drive is removed or installed. These drives are known as hot-swap
drives.
Each hot-swap drive that you plan to install must have a hot-swap-drive tray attached.
Hot-swap-drive trays come with the hot-swap drives.
•
Your server supports six slim (1-inch) line, SCSI LVD, 3.5-inch hot-swap hard disk
drives in the hot-swap bays.
•
The hot-swap bays connect to a SCSI backplane. This backplane is the printed
circuit board behind the bay.
•
The backplane controls the SCSI IDs for the hot swap drives.
Non-hot-swap drives
Diskette drives, tape drives, and CD-ROM drives are non-hot-swap drives. To remove
or install a non-hot swap drive, you must turn off the server first. Non-hot-swap drives
are installed in bays A, B, C, and D only.
•
Your server comes with a preinstalled 3.5-inch, 1.44 MB diskette drive in bay D
and a preinstalled IDE CD-ROM drive in bay C.
•
The xSeries 232 server supports only one diskette drive.
•
The diskette drive uses 1 MB and 2 MB diskettes. For optimum use, format 1 MB
diskettes to 720 KB, and format 2 MB diskettes to 1.44 MB.
•
Bays A and B come without a device installed. These bays are for 5.25-inch, halfhigh, removable-media drives, such as tape backup drives. You can combine bays
A and B into a single full-high bay.
•
If you are installing a SCSI device with a 50-pin connector in one of the empty
non-hot-swap bays (bays A–B), you need a 68-pin to 50-pin converter. To order
the converter, contact your IBM reseller or IBM marketing representative.
Note: The server electromagnetic interference (EMI) integrity and cooling are both
protected by having bays A and B covered or occupied. When you install a
Chapter 5. Installing Options
53
drive, save the filler panel from the bay, in case you later remove the drive and
do not replace it with another.
Preinstallation steps (all bays)
Before you install drives in your server, verify that you have all the cables and any
other equipment specified in the documentation that comes with the internal drive.
You might also need to perform certain preinstallation activities. Some of the steps are
required only during the initial installation of an option.
1. Read “Safety” on page vii, “Handling static-sensitive devices” on page 38, and the
documentation that comes with your drive.
2. Choose the bay in which you want to install the drive.
3. Check the instructions that come with the drive to see if you need to set any
switches or jumpers on the drive.
4. To install the drive, go to “Installing a hot-swap drive” on page 55 or to “Installing a
non-hot-swap drive” on page 57, as appropriate.
54
IBM xSeries 232: User’s Reference
Installing a hot-swap drive
sevi rd paws-toh gni l atsnNote:
I
The illustrations in this document might differ slightly from your hardware.
Filler panel
Hard disk drive
Drive tray
Drive tray handle
(in open position)
To install a drive in a hot-swap drive bay:
Attention:
•
To maintain proper system cooling, do not operate the server for more than two
minutes without either a drive or a filler panel installed for each bay.
•
When you handle static-sensitive devices, take precautions to avoid damage from
static electricity. For details on handling these devices, review “Handling staticsensitive devices” on page 38.
1. Remove the filler panel from one of the empty hot-swap bays by inserting your
finger into the depression at the left side of the filler panel and pulling it away from
the server.
2. Install the hard disk drive in the hot-swap bay:
a. Ensure the tray handle is open (that is, perpendicular to the drive).
b.
Align the rails on the drive assembly with the guide rails in the drive bay.
c.
Gently push the drive assembly into the bay until the drive connects to the
backplane.
d. Push the tray handle toward the closed position until it locks the drive in place.
3. Check the hard disk drive status indicators to verify that the hard disk drives are
operating properly (see “Server controls and indicators” on page 6 for the location
of the status indicators).
•
If the amber light is on continuously, the drive has failed.
•
If you have a RAID adapter installed:
— When the amber light flashes slowly (one flash per second), the drive is
being rebuilt.
— When the amber light flashes rapidly (three flashes per second), the
controller is identifying the drive.
Note: If your server has a RAID adapter installed, refer to the information provided
with the RAID adapter for information about adding a drive.
Chapter 5. Installing Options
55
Replacing a drive in a hot-swap bay
You do not have to turn off the server to remove or install the hot-swap drives.
Attention:
1. Before you remove a hot-swap hard disk drive that is not defective, back up all
important data.
2. To avoid damage to a hard disk drive, do not remove the drive from the hot-swap
bay until it has had time to spin down (approximately 30 seconds). Handle the
drive carefully.
3. Before you replace a hot-swap drive, make sure it is defective. If you partially or
completely remove a good drive instead of a defective one, your server might lose
data.
This situation is especially relevant if your server has a RAID adapter installed
and you assigned RAID level 1 or 5 to the logical drives in your disk array. The
RAID adapter can rebuild the data that you need, provided that certain conditions
are met. Refer to the information provided with the RAID adapter for further
details.
Refer to the following illustration of the tower model while you perform the steps in this
procedure.
Note: The illustrations in this document might differ slightly from your hardware.
Filler panel
Hard disk drive
Drive tray
Drive tray handle
(in open position)
To replace a drive in a hot-swap bay:
1. Before you begin, do the following:
•
Read the documentation that comes with your drive.
•
If your server has a RAID adapter installed, review the information provided
with the RAID adapter for information about replacing a drive.
2. If your server is a tower model, unlock and open the server door.
Attention: To maintain proper system cooling, do not operate the server for more
than two minutes without either a drive or a filler panel installed for each bay.
3. Locate the defective drive (look for an amber Hard Disk Status light on the front of
the drive).
4. Remove the defective hard disk drive. Move the handle on the drive to the open
position (perpendicular to the drive), and pull the hot-swap drive assembly from
the bay.
5. Install the hard disk drive in the hot-swap bay:
a. Ensure the tray handle is open (that is, perpendicular to the drive).
56
IBM xSeries 232: User’s Reference
b.
Align the rails on the drive assembly with the guide rails in the drive bay.
c.
Gently push the drive assembly into the bay until the drive connects to the
backplane.
d. Push the tray handle toward the closed position until it locks the drive in place.
6. Check the hard disk drive status indicators to verify that the hard disk drive is
installed properly (see “Server controls and indicators” on page 6 for the location
of the status indicators).
•
When the amber light is on continuously, the drive has failed.
•
If you have a RAID adapter installed:
— When the amber light flashes slowly (one flash per second), the drive is
being rebuilt.
— When the amber light flashes rapidly (three flashes per second), the
controller is identifying the drive.
7. If your server is a tower model, close and lock the server door.
Installing a non-hot-swap drive
sevi rd paws-toh-no gni l atsnNotes:
I
1. The server electromagnetic interference (EMI) integrity and cooling are both
protected by having the non-hot-swap bays covered or occupied. When you install
a drive, save the filler panel from the bay, in case you later remove the drive and
do not replace it with another.
2. The illustrations in this document might differ slightly from your hardware.
Blue slide rails
Filler panel
Non-hot-swap bay
Non-hot-swap drive
Slide rails
To install a non-hot-swap drive (5.25-inch, removable media) in one of the non-hotswap bays:
1. Read the information in “Preinstallation steps (all bays)” on page 54.
2. Turn off the server and peripheral devices and then remove the cover and the
bezel (see “Removing the cover, door, and bezel” on page 45 for details).
3. Remove the filler panel from the bay opening by pulling the filler panel away from
the server. You do not need the filler panel when you have a drive installed in the
bay.
Chapter 5. Installing Options
57
4. If the drive that you are installing is a laser product, observe the following safety
precaution:
Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
•
Do not remove the covers. Removing the covers of the laser product could result
in exposure to hazardous laser radiation. There are no serviceable parts inside the
device.
•
Use of controls or adjustments or performance of procedures other than those
specified herein might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the
following. Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
5. Touch the static-protective package containing the drive to any unpainted metal
surface on the server; then, remove the drive from the package and place it on a
static-protective surface.
6. Set any jumpers or switches on the drive according to the documentation that
comes with the drive.
7. Install rails on the drive.
•
If you are installing a standard-size drive:
a. Pull the blue slide rails off the back of the filler panel.
b.
•
Clip the rails onto the sides of the drive.
If you are installing a digital linear tape (DLT) backup drive, use the metal slide
rails and screws that come in the box that contains the server documentation.
8. Align the rails on the drive with the guide rails in the drive bay.
9. Push the drive into the bay until it clicks into place.
10. If the drive is an IDE device:
58
•
Make sure the drive is not a hard disk drive.
•
Plug a connector on the IDE cable into the back of the drive.
•
Make sure the other end of the IDE cable is plugged into the IDE connector
on the system board.
•
Go to step 12 on page 59.
IBM xSeries 232: User’s Reference
11. If the drive is a SCSI device:
a. Make sure the drive is not a hard disk drive.
b.
Connect one of the connectors on the SCSI cable to the back of the drive.
c.
Connect the other end of the SCSI cable to the SCSI channel B connector on
the system board, or to an optional SCSI adapter, as appropriate. See
“System board internal cable connectors” on page 31 for the location of the
SCSI connectors. See also “Ultra160 SCSI ports” on page 84 for information
about SCSI connections and devices.
12. Connect a power cable to the back of the drive. Power cables for non-hot-swap
drives come installed in your server. The connectors are keyed and can be
inserted only one way.
13. If you are installing another non-hot-swap drive, do so at this time. Otherwise,
continue with the next step.
14. If you have other options to install or remove, do so now; otherwise, replace the
cover (see “Installing the cover” on page 72 for details).
Installing an xSeries 3-Pack Ultra160 Hot-Swap Expansion Kit
t i k noi snapxe paws-toh a gni l at snYou
I
can install an xSeries 3-Pack Ultra160 Hot-Swap Expansion Kit in your server to
support three additional hot-swap hard disk drives.
Note: The illustrations in this document might differ slightly from your hardware.
Filler panels
Hot-swap
expansion option
To install an xSeries 3-Pack Ultra160 Hot-Swap Expansion Kit:
1. Review the information in “Before you begin” on page 37, in “Safety information”
on page 39, and “Handling static-sensitive devices” on page 38.
2. Turn off the server and peripheral devices and disconnect all external cables and
power cords; then, remove the cover and bezel. (See “Removing the cover, door,
and bezel” on page 45.)
3. Release the sidelights to remove the filler panels from the bays below the CDROM drive.
4. Refer to the documentation provided with the option to assemble the hot-swap
expansion option.
Chapter 5. Installing Options
59
5. Slide the hot-swap expansion option into the bays, and attach it to the server with
the screws provided in the kit.
6. Refer to the documentation provided with the option to complete the installation of
the option. (See “System board internal cable connectors” on page 31 for
locations of the cable connectors on the system board.)
7. If you have other options to install or remove, do so now; otherwise, go to
“Installing the bezel and front door” on page 73.
Installing memory modules
seludom-yrome gni l atsnAdding
I
memory to your server is an easy way to make programs run faster. You can
increase the amount of memory in your server by installing options called memorymodule kits. Each kit contains one industry-standard, dual inline memory module
(DIMM). Your server supports a two-way interleaved memory configuration. You must
install matched pairs of memory kits. The set in slots 1 and 4 do not need to be the
same size as the set in slots 2 and 3.
Notes:
1. Your server comes with two dual inline memory modules (DIMM) installed in
DIMM connectors 1 and 4. Install additional DIMMs as instructed in the
documentation that comes with your option.
2. Your xSeries 232 server supports 128 MB, 256 MB, 512 MB, and 1 GB DIMMs.
You must install the DIMMs in pairs of the same size. Place pair 1 in slots 1 and 4
and pair 2 in slots 2 and 3. Refer to the ServerProven® list on the World Wide
Web at http://www.ibm.com/pc/compat for information about memory modules for
use with your server.
3. Installing or removing DIMMs changes the configuration information in the server.
Therefore, after installing or removing a DIMM, you must save the new
configuration information in the Configuration/Setup Utility program. When you
restart the server, the system displays a message indicating that the memory
configuration has changed. Start the Configuration/Setup Utility program and
select Save Settings.
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IBM xSeries 232: User’s Reference
Note: The illustrations in this document might differ slightly from your hardware.
DIMM 1
DIMM 2
DIMM connector
4 (J4)
DIMM connector
3 (J3)
DIMM connector
2 (J2)
DIMM connector
1 (J1)
To install a DIMM:
1. Review the information listed in “Before you begin” on page 37 and review the
“Handling static-sensitive devices” on page 38. Also review the documention that
comes with your option.
2. Turn off the server and peripheral devices and disconnect all external cables and
power cords; then, remove the cover. (See the “Installing the bezel and front door”
on page 73.)
3. Touch the static-protective package containing the DIMM to any unpainted metal
surface on the server. Then, remove the DIMM from the package. You must install
memory in matched pairs: the first pair must be in slots 1 and 4, and the second
pair must be in slots 2 and 3.
Attention: To avoid breaking the retaining clips or damaging the DIMM
connectors, handle the clips gently.
4. Install the DIMM:
a. Turn the DIMM so that the pins and keys align correctly with the connector.
Chapter 5. Installing Options
61
DIMM 3
DIMM 2
DIMM 4
DIMM 1
b.
Insert the DIMM into the connector by pressing on one edge of the DIMM and
then on the other edge of the DIMM. Be sure to press straight into the
connector. Be sure that the retaining clips snap into the closed position.
c.
Make sure the retaining clips are in the closed position. If a gap exists
between the DIMM and the retaining clips, the DIMM has not been properly
installed. In this case, open the retaining clips and remove the DIMM; then,
reinsert the DIMM.
d. Repeat steps 4a through 4c for the second DIMM; then continue with step 5.
5. If you have other options to install or remove, do so now; otherwise, go to the
“Installing the bezel and front door” on page 73.
Installing a microprocessor
rosecorporcima gni l atsnYour
I
server comes with one microprocessor installed on the system board. If you
install an additional microprocessor, your server can operate as a symmetric
multiprocessing (SMP) server. With SMP, certain operating systems and application
programs can distribute the processing load between the microprocessors. This
enhances performance for database and point-of-sale applications, integrated
manufacturing solutions, and other applications.
Notes:
1. Before you install a new microprocessor, review the documentation that comes
with the microprocessor, so that you can determine whether you need to update
the server basic input/output system (BIOS) code. The latest level of BIOS code
for your server is available through the World Wide Web. Refer to “Getting
62
IBM xSeries 232: User’s Reference
information, help, and service” on page 133 for the appropriate World Wide Web
addresses.
2. Obtain an SMP-capable operating system (optional). For a list of supported
operating systems, see http://www.ibm.com/pc/us/compat/ on the World Wide
Web.
3. Your server comes with one microprocessor installed in the microprocessor
connector (U68) that is closest to the power supply. This is the startup (boot)
microprocessor. A microprocessor installed in connector U69 is microprocessor 2.
If more than one microprocessor is installed, the microprocessor installed in
microprocessor connector U69 is the startup processor, and the microprocessor
installed in U68 is the application processor.
Attention: To avoid damage and ensure proper server operation when you install a
new or additional microprocessor, use microprocessors that have the same cache
size and type, and the same clock speed. See the ServerProven list at
http://www.ibm.com/pc/compat for a list of microprocessors for use with your server.
Chapter 5. Installing Options
63
Note: The illustrations in this document might differ slightly from your hardware.
Terminator
card
Fan sink
(Remove thermal tape
liner on installation)
Microprocessor 2
VRM 2
Microprocessor 1 location
VRM 1
Microprocessor
release lever
To install an additional microprocessor:
1. Review the safety precautions in Statement 1 and Statement 5 in “Safety
information” on page 39 and “Handling static-sensitive devices” on page 38.
2. Turn off the server and peripheral devices and disconnect all external cables and
power cords; then remove the cover (see “Removing the cover, door, and bezel”
on page 45 for details).
3. Remove the terminator card from the microprocessor connector. Store the
terminator card in a safe place in the static-protective package that your new
microprocessor comes in; you will need to install it again, if you ever remove the
microprocessor and do not replace it.
4. Install the microprocessor:
a. Touch the static-protective package containing the new microprocessor to any
unpainted metal surface on the server; then, remove the microprocessor from
the package.
b.
Line up the microprocessor pins over the microprocessor connector and
carefully press the microprocessor into the connector.
c.
Press down and latch the release lever.
Note: To remove a microprocessor, pull upward on the microprocessor release
lever and then lift the microprocessor off of the connector.
5. Install the voltage regulator module (VRM) included in the microprocessor kit.
Attention: When installing or replacing a VRM, use only a VRM specified for use
with the xSeries 232 server. Use of other VRMs might cause your server to
overheat.
a. Center the VRM over the VRM connector. Make sure that the VRM is oriented
and aligned correctly.
b.
Press the VRM into the connector.
Note: If you remove the microprocessor later, remember to install the terminator
card in the appropriate microprocessor connector and to remove the VRM.
6. Remove the thermal tape liner from the underside of the fan sink and discard.
64
IBM xSeries 232: User’s Reference
7. Set the fan sink into place.
Fan sink
(Remove thermal tape
liner on installation)
Microprocessor
release lever
Ensure correct alignment
of fan sink, mounting clip,
and mounting socket
Make sure the fan sink guide fits between the processor and the processor
socket.
Spring retention clip
Fan sink guide
8. Press down and latch the spring retention clip on the back of the fan sink (the side
facing the back of the server).
9. Press down and latch the spring retention clip on the front of the fan sink (the side
facing the front of the server).
10. Plug the fan sink into the fan sink connector on the system board (J46). Make
sure the cable is not in a position to interfere with the fan sink operation.
11. If you have other options to install or remove, do so now; otherwise, go to
“Installing the bezel and front door” on page 73.
Installing or removing a power supply
ylp us rewop a gni vomer ro gni l atsnYour
I
server comes with one 385-watt power supply or two 250-watt power supplies.
The 385-watt power-supply configuration can be upgraded with an optional backplane
that will enable you to install up to three power supplies, which enables redundancy
and will make the power supplies hot-swappable. Each power supply has two status
Chapter 5. Installing Options
65
indicators; see the following illustration for information about the status indicators and
power-supply bay locations.
Note: The illustrations in this document might differ slightly from your hardware.
Power supply
bay 3
Filler panel
Power supply
bay 2
Power supply
bay 1
Power supply
DC power
LED (green)
DC power
LED (green)
DC
GOOD
AC
GOOD
AC power
LED (green)
AC power
LED (green)
Two 250-watt configuration
385-watt configuration
Note: The following description refers to the 250-watt configuration figure.
Filler panels
To maintain proper airflow, keep filler panels in place on empty power-supply
bays as shown.
Power supply 1
Your server comes with this power supply installed in this bay. LED PS1 on
the system board diagnostics panel refers to this power supply. See “System
board LED locations” on page 35 for more information about the diagnostics
panel.
Power supply bay 2
Your server comes with this power supply installed in this bay. LED PS2 on
the system board diagnostics panel refers to this power supply. See “System
board LED locations” on page 35 for more information about the diagnostics
panel.
Power supply bay 3
If you install an optional power supply in this bay, LED PS3 on the system
board diagnostics panel refers to this power supply. See “System board LED
locations” on page 35 for more information about the diagnostics panel.
66
IBM xSeries 232: User’s Reference
AC power LED
This light provides status information about the power supply. During typical
operation, the ac power LED is on. See “Power-supply LEDs” on page 114 for
more information.
DC power LED
This light provides status information about the power supply. During typical
operation, the dc power LED is on. See “Power-supply LEDs” on page 114 for
more information.
Note: If the 385-watt power supply LED is flashing the system overloads and
the power supply, will shut down.
Statement 8
CAUTION:
Never remove the cover on a power supply or any part that has the following label
attached.
Hazardous voltage, current, and energy levels are present inside any component that
has this label attached. There are no serviceable parts inside these components. If you
suspect a problem with one of these parts, contact a service technician.
Adding a hot-swap power supply
ylp us rewop a gnidWhen
A
the hot-swap power supply backplane is installed you can replace the 385-watt
power-supply with an optional backplane. This backplane supports up to three power
supplies, which enables redundancy and will make the power supplies hot-swappable.
After you install a power supply, verify that the power-supply status indicators (ac
power light and dc power light) are lit, indicating that the power supply is operating
properly.
Notes:
1. You do not need to turn off the power to the server to install hot-swap power
supplies.
2. The illustrations in this document might differ slightly from your hardware.
Chapter 5. Installing Options
67
Filler panel
Power supply
Power supply
backplane option
Power supply handle
(in open position)
Cable-restraint
bracket
To install a hot-swap power supply:
1. Remove the filler panel from the empty power supply bay by inserting your finger
into the depression on the filler panel and pulling it away from the server. Save the
filler panel in case you remove the power supply at a later time.
Note: During typical operation, each power-supply bay must have either a power
supply or filler panel installed for proper cooling.
2. Install the power supply in the bay:
a. Place the handle on the power supply in the open position (that is,
perpendicular to the power supply) and slide the power supply into the
chassis.
b.
Gently close the handle to seat the power supply in the bay.
3. Plug the power cord for the added power supply into the power cord connector.
4. Route the power cord through the cable-restraint bracket.
5. Plug the power cord into a properly grounded electrical outlet.
6. Verify that the dc power light and ac power light on the power supply are lit,
indicating that the power supply is operating correctly.
7. If you have other options to install or remove, do so now.
Removing a hot-swap power supply
yl pus rewop a gnivomeIf
R you have a hot-swap power-supply backplane and have installed power supplies,
you normally have power redundancy and hot-swappability. However, if the load on
your server requires the capacity of all installed power supplies, you do not have
redundancy or hot-swappability and must turn off the server before removing any of
your power supplies.
Attention: If you do not have power redundancy, and you remove a power supply
while the system is running, your system will immediately stop working.
68
IBM xSeries 232: User’s Reference
To remove a power supply:
1. Check the NON LED (CR24) on the diagnostics panel on the system board.
a. If the NON (nonredundant) LED is lit, you do not have redundancy. Turn off
the server and peripheral devices; then, continue with step 3.
Note: The Information light on the operator information panel on the front of
the server also will be on. See “Operator information panel” on page 8
for the location and contents of the operator information panel.
b.
If you have more than one power supply installed and the NON LED is not lit,
you have redundancy and do not need to turn off the server. Continue with
step 3.
Note: The illustrations in this document might differ slightly from your hardware.
Diagnostics panel
2. Unplug the power cord from the power outlet.
3. Unplug the power cord from the power supply.
CAUTION:
Be careful when you remove the power supply; the power supply might be
too hot to handle comfortably.
Chapter 5. Installing Options
69
Statement 12
CAUTION:
The following label indicates a hot surface nearby.
4. Remove the power supply.
5. Install a replacement power supply.
6. Plug the power cord for the power supply into the power cord connector. Then,
plug other end of the cord into a properly grounded outlet.
7. Verify that the ac power light and dc power light are lit, indicating that the power
supply is operating correctly.
8. If you turned the server off in step a on page 69, turn on the server and peripheral
devices.
Installing redundant power supply
You can build a fault-tolerant power system by upgrading to a power-sharing
backplane. The power-sharing backplane replaces the standard power backplane and
allows you to use up to three 250-watt hot-swap power supplies for power sharing.
You can maintain a redundant configuration with two power supplies, which allows the
system to continue operation even if one power supply fails. Implementing a third
power supply ensures redundancy even if one power supply fails. The backplane will
alert you when redundancy is lost with the two or three power supplies configuration.
70
IBM xSeries 232: User’s Reference
Replacing a fan assembly
ylbmes a naf a gnicalpeYour
R
server comes with two fan assemblies.
Attention: If a fan fails, replace it within 3 hours to help ensure proper cooling.
The following illustration shows the replacement of a fan assembly.
Note: The illustrations in this document might differ slightly from your hardware.
Fan assembly
Fan assembly
latch
Fan assembly
latch
Fan assembly
To replace the fan assembly:
1. Review the safety precautions listed in Statement 1 and Statement 5 in “Safety
information” on page 39.
2. Turn off the server and peripherals.
3. Remove the cover. See “Removing the cover, door, and bezel” on page 45 for
details.
4. Determine which fan assembly to replace by checking the LED on each fan; a lit
LED indicates the fan to replace.
5. Remove the fan assembly from the server:
a. Disconnect the fan cable from the system board.
b.
Press the blue release latch for the fan, and pull the fan away from the server.
6. Slide the replacement fan assembly into the server until it clicks into place.
7. Connect the fan cable to the system board.
8. Verify that the FAN LED on the diagnostic panel is not lit. If the FAN LED is lit,
reseat the fan.
9. If you have other options to install or remove, do so now; otherwise, go to
“Installing the cover” on page 72.
Chapter 5. Installing Options
71
Installing the cover
revoc eht gni l at snIf
I you have a tower model, continue with “Installing the cover (tower)”. If you have a
rack model, go to “Installing the cover (rack)” on page 74.
Installing the cover (tower)
Note: The illustrations in this document might differ slightly from your hardware.
Slots
Left-side cover
To install the server left-side cover:
1. Align the cover with the left side of the server, approximately 25 mm (1inch) from
the front of the server; place the bottom of the cover on the bottom rail of the
chassis.
2. Insert the tabs at the top of the cover into the slots at the top of the server.
3. Hold the cover against the server, and slide the cover toward the front of the
server until the cover clicks into place.
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IBM xSeries 232: User’s Reference
Installing the bezel and front door
Note: The illustrations in this document might differ slightly from your hardware.
Bezel
Door
Flange
To install the bezel:
1. Place the tabs at the bottom edge of the bezel in the slots at the bottom front of
the server.
2. Press the top of the bezel toward the server until it clicks into place.
To install the server door:
1. Set the door on the bottom hinge.
2. Press the flange downward while pressing the top of the door toward the server,
until the flange connects with the top hinge. Then, release the flange.
3. Close and lock the server door.
Attention: Be sure to maintain a clearance of at least 127 mm (5 inches) on the
front and rear of the server to allow for air circulation.
Chapter 5. Installing Options
73
Installing the cover (rack)
Note: The illustrations in this document might differ slightly from your hardware.
Flange
Top cover
Flange
Side latches
To install the server top cover:
1. Align the top cover with the top of the server, approximately 25mm (1 inch) from
the front of the server; the flanges on the left and right sides of the cover should
be on the outside of the server chassis.
2. Hold the cover against the server, and slide the cover toward the front of the
server until the cover clicks into place.
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IBM xSeries 232: User’s Reference
Installing the bezel
Note: The illustrations in this document might differ slightly from your hardware.
Bezel
To install the bezel:
1. Place the tabs on the left side of the bezel in the slots at the left front of the server.
2. Press the right end of the bezel toward the server until the bezel clicks into place.
Chapter 5. Installing Options
75
Connecting external options
snoi tpo lanretxe gni tcenoIf
C you install a SCSI adapter, you can attach a SCSI storage expansion enclosure to
your server. You can attach additional external options to the input/output connectors
on the rear of the server. See “Input/output ports” on page 77 for additional
information.
To attach an external device:
1. Read “Before you begin” on page 37 and the documentation that comes with your
options.
2. Turn off the server and all attached devices.
3. Follow the instructions that come with the option to prepare it for installation and
to connect it to the server.
Note: If you are attaching a SCSI device, see “Ultra160 SCSI ports” on page 84
for SCSI ID and cabling information.
Input/output connector locations
snoi tacol rotcenoc O/ The
I
following illustration shows the input/output connectors (ports) and the expansion
slots on the rear of the server. For pin assignments and other details about these
connectors, see “Input/output ports” on page 77.
Note: The illustrations in this document might differ slightly from your hardware.
Serial A
Serial B
DC
GOOD
AC
GOOD
Mouse
Keyboard
Ethernet
Universal serial bus
(USB) 1 and 2
ISM-A and B
Serial C
Video
Note: The system management Serial C port and the ISM ports are dedicated for
use by the system management subsystem.
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IBM xSeries 232: User’s Reference
Input/output ports
st rop O/ Your
I
server has the following input/output (I/O) ports:
•
One video port
•
One system management port
•
Two Integrated System Management ports
•
Two Universal Serial Bus (USB) ports
•
One Ethernet port
•
One keyboard port
•
One auxiliary pointing device (mouse) port
•
Two serial ports
•
Dual Channel Utra160 (internal connectors only)
Video port
Your server comes with an integrated super video graphics array (SVGA) video
controller. This controller is not removable, but you can disable it by installing a PCI
video adapter.
Note: If you install a PCI video adapter, the server BIOS code will automatically
disable the integrated video controller.
The following table shows the pin-number assignments for the 15-pin analog video
connector on the rear of your server.
Pin
Signal
Pin
5
1
15
11
Signal
Pin
Signal
1
Red
6
Ground
11
Not connected
2
Green or monochrome
7
Ground
12
DDC SDA
3
Blue
8
Ground
13
Horizontal synchronization
(Hsync)
4
Not connected
9
+5 V dc
DDC
14
Vertical synchronization (Vsync)
5
Ground
10
Ground
15
DDC SCL
Table 4. Video-port connector pin-number assignments.
System management port
Your server has one communication port dedicated to the system management
subsystem. This port uses a standard D-shell serial-port connector, serial C.
Future releases of the Integrated System Management (ISM) firmware code will
enable the system environmental monitor subsystem to communicate using a modem
and this dedicated serial port.
Chapter 5. Installing Options
77
Integrated System Management ports
Future releases of the Integrated System Management (ISM) firmware code will
enable the system environmental monitor subsystem to send or forward alerts to IBM
system management adapters using the ISM ports.
Universal Serial Bus ports
Your server has two Universal Serial Bus (USB) ports, which configure automatically.
USB is an emerging serial interface standard for telephony and multimedia devices. It
uses Plug and Play technology to determine the type of device attached to the
connector.
Notes:
1. If you attach a standard (non-USB) keyboard to the keyboard connector, the USB
ports and devices will be disabled during the power-on self-test (POST).
2. If you install a USB keyboard that has a mouse port, the USB keyboard emulates
a mouse and you will not be able to disable the mouse settings in the
Configuration/Setup Utility program.
USB cables and hubs
You need a 4-pin cable to connect devices to USB 1 or USB 2. If you plan to attach
more than two USB devices, you must use a hub to connect the devices. The hub
provides multiple connectors for attaching additional external USB devices.
USB technology provides up to 12 megabits-per-second (Mbps) speed with a
maximum of 127 external devices and a maximum signal distance of five meters (16
ft) per segment.
USB-port connectors
Each USB port has an external connector on the rear of the server for attaching USB
compatible devices.
1
4
The following table shows the pin-number assignments for the USB-port connectors
on the rear of your server.
Pin
Signal
1
+5 V VCC
2
-Data
3
+Data
4
Ground
Table 5. USB-port connector pin-number assignments.
78
IBM xSeries 232: User’s Reference
Ethernet ports
Your server comes with two integrated Ethernet controllers. These controllers provide
an interface for connecting to 10-Mbps or 100-Mbps networks and provide full-duplex
(FDX) capability, which enables simultaneous transmission and reception of data on
the Ethernet local area network (LAN).
To access the Ethernet ports, connect a Category 3, 4 or 5 unshielded twisted-pair
(UTP) cable to the RJ-45 connector on the rear of your server.
Note: The 100BASE-TX Fast Ethernet standard requires that the cabling in the
network be Category 5 or higher.
Configuring the Ethernet controllers
When you connect your server to the network, the Ethernet controllers automatically
detect the data-transfer rate (10 Mbps or 100 Mbps) on the network and then set the
controllers to operate at the appropriate rate. In addition, if the Ethernet ports that
your server is connected to support auto-negotiation, the Ethernet controllers will set
the appropriate duplex state. That is, the Ethernet controllers will adjust to the network
data rate, whether the data rate is standard Ethernet (10BASE-T), Fast Ethernet
(100BASE-TX), half duplex (HDX), or full duplex (FDX). The controllers support halfduplex (HDX) and full-duplex (FDX) modes at both speeds.
The Ethernet controllers are PCI Plug and Play devices. You do not need to set any
jumpers or configure the controllers for your operating system before you use the
Ethernet controllers. However, you must install a device driver to enable your
operating system to address the Ethernet controllers. The device drivers are provided
on the ServerGuide CDs.
Failover for redundant Ethernet
The IBM 10/100 Ethernet Adapter or the IBM 10/100 EtherJet™ PCI family of
adapters are optional redundant network interface cards (NICs) that you can install in
your server. If you install this NIC and connect it to the same logical segment as the
primary Ethernet controller, you can configure the server to support a failover function.
You can configure either one of the integrated Ethernet controllers or the NIC as the
primary Ethernet controller. In failover mode, if the primary Ethernet controller detects
a link failure, all Ethernet traffic associated with it is switched to the redundant
(secondary) controller. This switching occurs without any user intervention. When the
primary link is restored to an operational state, the Ethernet traffic switches back to
the primary Ethernet controller.
Chapter 5. Installing Options
79
High Performance Ethernet Modes
Your Ethernet controllers support optional modes, such as teaming, priority packets,
and virtual LANs, which provide higher performance and throughput for your server.
Teaming Mode: Your Ethernet controllers provide options, called teaming options.
These options increase throughput and fault tolerance when running with Windows
NT 4.0 or NetWare 4.1x or later.
•
Adapter fault tolerance (AFT) provides automatic redundancy for your adapter.
If the primary adapter fails, the secondary adapter takes over. Adapter fault
tolerance supports from 2 to 4 adapters per team.
•
Adaptive load balancing (ALB) enables you to balance the transmission data
flow among 2 to 4 adapters. ALB also includes the AFT option. You can use ALB
with any 100BASE-TX switch.
•
Cisco Fast EtherChannel (FEC) creates a team of 2 to 4 adapters to increase
transmission and reception thoughput. FEC also includes the AFT option. You can
only use FEC with a switch that has FEC capability.
Teaming requires you to install both integrated Ethernet controllers. For additional
information about the teaming modes, refer to the documentation that comes with
these additional adapters.
Priority Packet Mode: Priority Packet is a traffic-prioritization utility that enables you
to set up filters to process high-priority traffic before normal traffic. You can send
information from critical nodes or applications with an indicated priority. Because you
set this priority at the host or entry point of the network, the network devices can base
forwarding decisions on priority information defined in the packet.
Priority Packet information is available on the IBM Networking Web site at:
http://www.ibm.com/networking/support.
Priority Packet prioritizes traffic based on priority filters. These are parameters you
assign to outgoing (transmit) packets. Using the Priority Filter Wizard, you can set up
predefined or custom priority filters based on a node (MAC) address, Ethernet type, or
by various properties of the protocol and port. Priority Packet provides two different
methods for prioritizing traffic: IEEE 802.1p tagging and High Priority Queue.
IEEE 802.1p is a new IEEE standard for tagging, or adding additional bytes of
information to packets with different priority levels. Packets are tagged with 4
additional bytes, which increase the packet size and indicate a priority level. When
you send these packets out on the network, the higher priority packets are transferred
first. Priority packet tagging (also known as Traffic Class Expediting) enables the
adapter to work with other elements of the network (such as switches and routers) to
deliver priority packets first. You can assign specific priority levels from 0 (low) to 7
(high).
You can assign values to packets based on their priority when you use the IEEE
802.1p standard for packet tagging. This method requires a network infrastructure that
supports packet tagging. The routing devices receiving and transferring these packets
on your network must support 802.1p for tagging to be effective.
After you set up the priority filter in Priority Packet, you must launch IBMSet and select
802.1p/802.1Q Tagging on the Advanced tab.
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IBM xSeries 232: User’s Reference
Note: IEEE 802.1p tagging increases the size of the packets it tags. Some hubs and
switches will not recognize the larger packets and will drop them. Check your
hub or switch documentation to see if they support 802.1p. (You can configure
the switch to strip the tags from the packets and send it on to the next
destination as normal traffic). If these devices do not support 802.1p or if you
are not sure, use High Priority Queue (HPQ) to prioritize network traffic.
The requirements for effectively using IEEE 802.1p tagging are:
•
The other devices receiving and routing 802.1p tagged packets must support
802.1p.
•
The adapters on these devices must support 802.1p. The Ethernet controller in
your server, all IBM Netfinity 10/100 Ethernet Security Adapters, and IBM 10/100
Ethernet Server Adapters support 802.1p.
•
The adapter cannot be assigned to an adapter team.
•
If you are setting up Plans and packet tagging on the same adapter,
802.1p/802.1Q Tagging must be enabled on the IBMSet Advanced tab.
If your network infrastructure devices do not support IEEE 802.1p or you are not sure,
you can still define filters and send packets as high priority. While High Priority Queue
(HPQ) does not provide the precise priority levels of 802.1p tagging, it does assign
traffic as either high or low priority and sends high priority packets first. Therefore, if
there are multiple applications on a system sending packets, the packets from the
application with a filter are sent out first. HPQ does not change network routing, nor
does it add any information to the packets.
To assign HPQ, you can specify it using Priority Packet when you create or assign a
filter.
To effectively use HPQ, the adapter cannot be assigned to an adapter team.
Virtual LAN Mode: A virtual LAN (VLAN) is a logical grouping of network devices put
together as a LAN, regardless of their physical grouping or collision domains. Using
Plans increases network performance and improves network security.
Vlans offer you the ability to group users and devices together into logical workgroups.
This can simplify network administration when connecting clients to servers that are
geographically dispersed across the building, campus, or enterprise network.
Normally, Vlans are configured at the switch and any computer can be a member of
one VLAN per installed network adapter. Your Ethernet controller supersedes this by
communicating directly with the switch, allowing multiple VLANs on a single network
adapter (up to 64 VLANs).
To set up VLAN membership, your Ethernet controller must be attached to a switch
that has VLAN capability. You also need to use Windows NT 4.0 or later, or Novell
NetWare 4.1x or later.
Chapter 5. Installing Options
81
Notes:
1. Windows NT versions prior to 4.0 do not support VLANs.
2. VLANs require NT 4.0 with Service Pack 3.0 and the NDIS driver from Microsoft.
3. In Windows NT, VLANs cannot be implemented on controllers that have been
configured for teaming options. NetWare can support teaming options and VLANs
on the same adapters.
To join a VLAN from Windows NT 4.0:
1. Create a VLAN on the switch. Use the parameters you assign there to join the
VLAN from the server. Refer to your switch documentation for more information.
2. Double-click the Network icon in the Control Panel window.
3. On the Adapters tab, select the adapter you want to be on the VLAN and select
Properties.
4. In IBMSet, select Join VLAN. Note that VLANs cannot be assigned to adapters
that are already defined to have an adapter teaming option.
5. Enter the VLAN ID and VLAN name. The VLAN ID must match the VLAN ID of the
switch. The ID range is from 1 to 1000. The VLAN name is for information only
and does not need to match the name on the switch.
6. Select Join VLAN. Repeat steps 3 through 5 for each VLAN you want the server
to join. The VLANs you add are listed on the Adapters tab.
7. Select Close and restart the computer.
Ethernet port connector
The following table and illustration show the pin-number assignments for the RJ-45
connector. These assignments apply to both 10BASE-T and 100BASE-TX devices.
Table 6. Ethernet RJ-45 connector pin-number assignments..
Pin
Signal
Pin
Signal
1
Transmit data+
5
Not connected
2
Transmit data-
6
Receive data -
3
Receive data+
7
Not connected
4
Not connected
8
Not connected
Keyboard port
There is one keyboard port on the rear of your server.
Note: If you attach a standard (non-USB) keyboard to the keyboard connector, the
USB ports and devices will be disabled during the power-on self-test (POST).
82
IBM xSeries 232: User’s Reference
The following table shows the pin-number assignments for the keyboard connector on
the rear of your server.
6
5
4
3
2
Pin
1
I/O
Signal
1
I/O
Data
2
N/A
Reserved
3
N/A
Ground
4
N/A
+5 V dc
5
I/O
Keyboard clock
6
N/A
Reserved
Table 7. Keyboard connector pin-number assignments .
Auxiliary-device (pointing device) port
The system board has one auxiliary-device port that supports a mouse or other
pointing device.
The following table shows the pin-number assignments for the auxiliary-device
connector on the rear of your server.
6
5
4
3
2
Pin
1
Signal
1
Data
2
Not connected
3
Ground
4
+5 V dc
5
Clock
6
Not connected
Table 8. Auxiliary-device connector pin-number assignments .
Serial ports
Your server has two standard serial ports, Serial port A and Serial port B, and a third,
Serial port C, which is dedicated for use by the Integrated System Management
Processor. (See “Integrated System Management ports” on page 78.) The operating
system can use both serial ports, Serial port A and Serial port B.
Chapter 5. Installing Options
83
Some application programs require specific ports, and some modems function
properly only at certain communication port addresses. You might need to use the
Configuration/Setup Utility program to change communication port address
assignments to prevent or resolve address conflicts.
Viewing or changing the serial-port assignments
To view or change the serial-port assignments:
1. Restart the server and watch the monitor screen.
2. When the message Press F1 for Configuration/Setup appears, press F1.
3. From the main menu, select Devices and I/O Ports; then, press Enter.
4. Select the serial port; then, use the arrow keys to advance through the settings
available.
5. Select Save Settings; then, select Exit Setup to exit from the
Configuration/Setup Utility main menu.
Serial-port connectors
The following table shows the pin-number assignments for the 9-pin, male D-shell
serial-port connectors on the rear of your server. These pin-number assignments
conform to the industry standard.
5
1
6
Pin
9
Signal
Pin
Signal
1
Data carrier detect
6
Data set ready
2
Receive data
7
Request to send
3
Transmit data
8
Clear to send
4
Data terminal ready
9
Ring indicator
5
Signal ground
Table 9. Serial-port connectors pin-number assignments.
Ultra160 SCSI ports
Your server has an integrated dual-channel Ultra160 small computer system interface
(SCSI) controller. This controller supports two independent Ultra 160/m SCSI
channels, both internal. Each of these channels supports up to 15 SCSI devices. In
addition, this controller uses:
•
Double-transition clocking to achieve high transfer rates
•
Domain name validation to negotiate compatible data transfer speeds with each
device
•
Cyclic-redundancy checking (CRC), instead of the usual parity checking, to
significantly improve data reliability
•
An active terminator on the system board for SCSI bus termination
A SCSI cable connects the SCSI channel A connector to the hot-swap drive
backplane. If you obtain an additional SCSI cable, the SCSI channel B connector is
available for connecting non-hot-swap SCSI drives in the 5.25-inch bays.
84
IBM xSeries 232: User’s Reference
If you install a SCSI adapter in your server, you can use its SCSI connector to connect
different types of small computer system interface (SCSI) devices.
Note: If you install a PCI RAID adapter to configure and manage the internal hotswap drives, you must move the SCSI cable from the system-board SCSI
channel A connector to an internal channel connector on the RAID adapter.
SCSI cabling requirements
If you plan to attach external SCSI devices, you must order additional SCSI cables. To
select and order the correct cables for use with external devices, contact your IBM
reseller or IBM marketing representative.
For information about the maximum length of SCSI cable between the terminated
ends of the cable, refer to the American National Standards Institute (ANSI) SCSI
standards. Adhering to these standards will help ensure that your server operates
properly.
Setting SCSI IDs
Each SCSI device connected to a SCSI controller must have a unique SCSI ID. This
ID enables the SCSI controller to identify the device and ensure that different devices
on the same SCSI channel do not attempt to transfer data simultaneously. SCSI
devices that are connected to different SCSI channels can have duplicate SCSI IDs.
The hot-swap-drive backplane controls the SCSI IDs for the internal hot-swap drive
bays. However, when you attach SCSI devices to the external SCSI connector, you
must set a unique ID for the device. Refer to the information that is provided with the
device for instructions to set its SCSI ID.
Chapter 5. Installing Options
85
SCSI connector pin-number assignments
The following table shows the pin-number assignments for the 68-pin SCSI
connectors.
Pin
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
Signal
+Data 12
+Data 13
+Data 14
+Data 15
+Data P1
+Data 0
+Data1
+Data 2
+Data 3
+Data 4
+Data 5
+Data 6
+Data 7
+Data P
Ground
DIFFSENS
Term power
Term power
Reserved
Ground
+Attention
Ground
+Busy
+Acknowledge
+Reset
+Message
+Select
+Control/Data
+Request
+Input/Output
+Data 8
+Data 9
+Data 10
+Data 11
34
1
68
35
Pin
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
Signal
-Data 12
-Data 13
-Data 14
-Data 15
-Data P1
-Data 0
-Data 1
-Data 2
-Data 3
-Data 4
-Data 5
-Data 6
-Data 7
-Data P
Ground
Ground
Term power
Term power
Reserved
Ground
-Attention
Ground
-Busy
-Acknowledge
-Reset
-Message
-Select
-Control/Data
-Request
-Input/Output
-Data 8
-Data9
-Data 10
-Data 11
Table 10. 68-pin SCSI connector pin-number assignments.
86
IBM xSeries 232: User’s Reference
Cabling the server
revres eht gni lbaWhen
C
you cable the server, be sure to route the power cables and mouse and
keyboard cables through the cable-restraint bracket on the rear of the server.
Note: The illustrations in this document might differ slightly from your hardware.
Serial A
Serial B
Mouse
Keyboard
Ethernet
Universal serial bus
(USB) 1 and 2
ISM-A and B
Serial C
Video
Cable-restraint
bracket
Additionally, for rack models, be sure to route the cables through the cablemanagement assembly on the rack (see page 88).
Note: The system management Serial C port and the ISM ports are dedicated for
use by the system management subsystem.
Chapter 5. Installing Options
87
Routing cables through cable-management assembly
Note: The illustrations in this document might differ slightly from your hardware.
Cable straps
88
IBM xSeries 232: User’s Reference
Chapter 6.
Solving Problems
This section provides basic troubleshooting information to help you resolve some
common problems that might occur with your server.
If you cannot locate and correct the problem using the information in this section, refer
to “Getting information, help, and service” on page 133 for more information.
Diagnostic tools overview
The following tools are available to help you identify and resolve hardware-related
problems:
•
POST beep codes, error messages, and error logs
The power-on self-test (POST) generates beep codes and messages to indicate
successful test completion or the detection of a problem. See “POST” on page 91
for more information.
•
Light Path Diagnostics
Your server has light-emitting diodes (LEDs) to help you identify problems with
server components. These LEDs are part of the Light Path Diagnostics feature
that is built into your server. By following the path of lights, you can quickly identify
the type of system error that occurred. See “Power-supply LEDs” on page 114 for
more information.
•
Diagnostic programs and error messages
The server diagnostic programs are stored in upgradable read-only memory
(ROM) on the system board. These programs are the primary method of testing
the major components of your server. See “Diagnostic programs and error
messages” on page 102 for more information.
•
Troubleshooting charts
These charts list problem symptoms, along with suggested steps to correct the
problems. See the “Troubleshooting the Ethernet controller” on page 123 for more
information.
•
Customized support page
You can create a customized support page that is specific to your hardware,
complete with Frequently Asked Questions, Parts Information, Technical Hints
and Tips, and Downloadable files. In addition, you can choose to receive
electronic mail (e-mail) notifications whenever new information becomes available
about your registered products.
After you register and profile your xSeries products, you can diagnose problems
using the IBM Online Assistant and you can participate in the IBM discussion
forum. For more detailed information about registering and creating a customized
profile for your IBM products, visit the following addresses on the Web:
— http://www.ibm.com/pc/register
— http://www.ibm.com/pc/support
© Copyright IBM Corp. 2001
89
Support for Netfinity servers
Server working
properly?
Yes
Register and profile your server
After you register and profile, you will be able to:
• Diagnose problems using the IBM Online Assistant
• Participate in the IBM discussion forum
• Receive e-mail notifications of technical updates
related to your profiled products
No
Check all cables for loose connections
and verify that all optional devices you
installed are on the Server Proven list.
You can view the Server Proven list at:
Register at: http://www.ibm.com/pc/register
Profile at: http://www.ibm.com/pc/support
http://www.ibm.com/pc/compat
Telephone
Country
Problem
solved?
Yes
No
Use the troubleshooting
information provided with
your server to determine
the cause of the problem
and the action to take.
Problem
solved?
Austria
Belgium-Dutch
Belgium-French
Canada
Denmark
Finland
France
Germany
Ireland
Italy
Luxembourg
Netherlands
Norway
Portugal
Spain
Sweden
Switzerland
United Kingdom
United States
1-546-585 075
02-717-2504
02-717-2503
1-800-565-3344
03-525-6905
Danmark
9-22-931 805
Suomi
01 6932-4003
Deutschland 069-6654-9003
01-815-9207
02-4827-5003
Italia
298-977-5060
Nederland 020-504-0531
2-305-3203
Norge
01-791-5147
091-662-4270
Espana
08-632-0063
Sverige
0848-805252
01475-555 555
1-800-772-2227
Osterreich
Belgie
Belgique
Yes
No
Flash the latest levels of BIOS,
service processor, diagnostics,
and RAID code.
You can download this code at:
http://www.ibm.com/pc/support
90
IBM xSeries 232: User’s Reference
Yes
Problem
solved?
No
Phone an
IBM Help Center
POST
TSOW
P hen you turn on the server, it performs a series of tests to check the operation of
server components and some of the options installed in the server. This series of tests
is called the power-on self-test, or POST.
If POST finishes without detecting any problems, a single beep sounds, the first
screen of your operating system or application program appears, and the System
POST Complete (OK) light is illuminated on the operator information panel.
If POST detects a problem, more than one beep sounds and an error message
appears on your screen. See “POST beep code descriptions” and “POST error
messages” on page 94 for more information.
Notes:
1. If you have a power-on password or administrator password set, you must type
the password and press Enter, when prompted, before POST will continue.
2. A single problem might cause several error messages. When this occurs, work to
correct the cause of the first error message. After you correct the cause of the first
error message, the other error messages usually will not occur the next time you
run the test.
POST beep code descriptions
POST emits one beep to signal successful completion. If POST detects a problem
during startup, other beep codes might occur. You can use the following beep code
descriptions to help identify and resolve problems that are detected during startup.
Note: Refer to the "Solving Problems" section in the User’s Reference on the xSeries
Documentation CD for more detailed information about the POST beep codes.
Beep code
Descriptions of the POST beep codes
No beep
If no beep occurs after your server completes POST (that is, after the system POST complete (OK)
light on the operator information panel is illuminated), call for service.
Continuous
Your startup (boot) microprocessor has failed, or your system board or speaker subsystem might
contain a failing component. If the system continues through POST with no errors, call for service. If
no video appears, the startup processor has failed; Call for service.
One short
One beep indicates that your server successfully completed POST. POST detected no configuration
or functional errors. One beep also occurs after your server completes POST if you type an incorrect
power-on password.
Two short
POST encountered an error. The Configuration/Setup Utility program will display additional
information; follow the instructions that appear on the screen. See “POST error messages” on page
94 for descriptions of the text messages that might appear.
Three short
A system memory error has occurred. This combination occurs only if the video basic input/output
system (BIOS) code cannot display the error message. Replace the failing memory module.
Table 11. POST beep code descriptions.
Chapter 6. Solving Problems
91
Beep code
Descriptions of the POST beep codes
Repeating short
The system board might contain a failing component, your keyboard might be defective, or a key on
the keyboard might be stuck. Ensure that:
•
Nothing is resting on the keyboard and pressing a key.
•
No key is stuck.
•
The keyboard cable is connected correctly to the keyboard and to the correct connector on the
server.
Running the diagnostic tests can isolate the server component that failed, but you must have your
system serviced. If the error message remains, call for service.
Note:
If you just connected a new mouse or other pointing device, turn off the server and
disconnect that device. Wait at least 5 seconds; then, turn on the server. If the error
message goes away, replace the device.
One long and
one short
POST encountered an error on a video adapter. If you are using the integrated video controller, call
for service. If you are using an optional video adapter, replace the failing video adapter.
One long and
two short
A video I/O adapter ROM is not readable, or the video subsystem is defective. If you hear this beep
combination twice, both the system board and an optional video adapter have failed the test. This
beep combination might also indicate that the system board contains a failing component. If the
problem persists, call for service.
One long and
three short
The system-board video subsystem has not detected a monitor connection to the server. Ensure that
the monitor is connected to the server. If the problem persists, replace the monitor.
Two long and
two short
POST does not support the optional video adapter. This beep combination occurs when you install a
video adapter that is incompatible with your server. Replace the optional video adapter with one that
the server supports, or use the integrated video controller.
All other beep
codes
1.
Verify that the system memory modules are installed correctly.
2.
Turn off the server; then, restart the server. If the problem remains, call for service.
Table 11. POST beep code descriptions.
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IBM xSeries 232: User’s Reference
Post beep codes
In addition to the beep codes that are described on page 93, your computer might
emit beep codes that are described in the following table. For example, a 1-2-3 beep
code is one beep, a pause, two consecutive beeps, another pause, and three more
consecutive beeps.
Beep code
Description
1-1-2
Microprocessor register test has failed.
1-1-3
CMOS write/read test has failed.
1-1-4
BIOS ROM checksum has failed.
1-2-1
Programmable Interval Timer test has
failed.
1-2-2
DMA initialization has failed.
1-2-3
DMA page register write/read test has
failed.
1-4-3
Interrupt vector loading test has failed.
2-1-1
Secondary DMA register test has failed.
2-1-2
Primary DMA register test has failed.
2-1-3
Primary interrupt mask register test has
failed.
2-1-4
Secondary interrupt mask register test
has failed.
2-2-1
Interrupt vector loading has failed.
2-2-2
Keyboard controller test has failed.
2-2-3
CMOS power failure and checksum
checks have failed.
2-2-4
CMOS configuration information
validation has failed.
2-3-2
Screen memory test has failed.
2-3-3
Screen retrace tests have failed.
2-3-4
Search for video ROM has failed.
2-4-1
Screen test indicates the screen is
operable.
3-1-1
Timer tick interrupt test has failed.
3-1-2
Interval timer channel 2 test has failed.
3-1-3
RAM test has failed above address hex
0FFFF.
3-1-4
Time-of-Day clock test has failed.
3-2-1
Serial port test has failed.
3-2-4
Comparison of CMOS memory size
against actual has failed.
2-3-1 3-3-2
Screen initialization has failed. I2C bus
has failed.
Action
Call for service.
Call for service.
Turn off the server and then
restart the server. If the problem
persists, call for service.
Table 12. POST beep codes.
Chapter 6. Solving Problems
93
1-2-4
RAM refresh verification has failed.
1-3-1
First 64 Kb RAM test has failed.
1-3-2
First 64 Kb RAM parity test has failed.
3-3-1
A memory size mismatch has occurred.
3-3-3
No memory has been detected in the
system.
Reseat the memory modules or
install a memory module. If the
problem persists, call for service.
Attention: In some memory
configurations, the 3-3-3 beep code
might sound during POST, followed by a
blank screen. If this occurs, you must
restart the server three times to force the
system BIOS to reset the memory
connector or bank of connectors from
Disabled to Enabled.
4-4-4
The I2C cable is attached and, the
optional system-management adapter is
not installed in PCI slot 1 or not
functioning correctly.
1.
Turn off the server.
2.
Verify that the cable is
installed correctly. If it is not,
disconnect the cable and
reconnect it correctly.
3.
Verify that the optional
system-management
adapter is installed in PCI
slot 1. If it is not, remove the
system-management
adapter from the slot and
reinstall it in PCI slot 1.
4.
Verify that the optional
system-management
adapter is functioning
correctly. If it is not, remove it
and call for service.
If the problem persists, call for
service.
Table 12. POST beep codes.
POST error messages
The following tables provide information about the POST error messages that can
appear during startup.
POST message
062
Description
The server failed to start on three consecutive attempts.
All caches are disabled. Repeatedly turning the server on and then off or resetting the server
might cause this problem.
Action: Start the Configuration/Setup Utility program and verify that all settings are correct. Use
the Cache Control selection in the Advanced Setup menu of the Configuration/Setup
Utility program to enable the caches.
If the problem persists, call for service. When the problem is corrected, be sure to enable the
caches.
Table 13. POST error messages.
94
IBM xSeries 232: User’s Reference
POST message
101 102 106
Description
An error occurred during the system board and microprocessor test.
Action: Call for service.
114
An adapter read-only memory (ROM) error occurred.
Action: Remove the options. If you can start the server without the options installed, reinstall
each option one at a time and retest after each is reinstalled. When an option fails,
replace it.
If you cannot isolate and correct the problem, call for service.
151
A real-time clock (RTC) error occurred.
Action: Call for service.
161
The real-time clock battery has failed.
Action: Replace the battery yourself, or call for service.
You can use the server until you replace the battery. However, you must run the
Configuration/Setup Utility program and set the time and date and other custom settings each
time you turn on the server.
162
A change in device configuration occurred. This error occurs under one or more of the following
conditions:
•
A new device has been installed.
•
A device has been moved to a different location or cable connection.
•
A device has been removed or disconnected from a cable.
•
A device is failing and is no longer recognized by the server as being installed.
•
An external device is not turned on.
•
An invalid checksum is detected in the battery-backed memory.
Action: Verify that all external devices are turned on. You must turn on external devices before
turning on the server.
If you did not add, remove, or change the location of a device, a device is probably failing.
Running the diagnostic program might isolate the failing device.
If you cannot isolate and correct the problem, call for service.
163
The time of day has not been set.
Action: Set the correct date and time. If the date and time are set correctly and saved, but the
163 error message reappears, call for service.
You can use the server until the system is serviced, but any application programs that use the
date and time will be affected.
164
A change in the memory configuration occurred. This message might appear after you add or
remove memory.
Note: The server can be used with decreased memory capacity.
Action: 1.
2.
If POST error message 289 also occurred, follow the instructions for that error
message first.
If you just installed or removed memory, run the Configuration/Setup Utility program;
then, exit, saving the new configuration settings.
If the message appears again, shut down the server, reseat the memory modules,
and restart the server.
If the problem persists, call for service.
175
A vital product data (VPD) error occurred.
Action: Call for service.
Table 13. POST error messages.
Chapter 6. Solving Problems
95
POST message
176 177
Description
A security hardware error occurred.
Action: Check for indications that someone has tampered with the server. If no one has
tampered with the server, call for service.
178
A POST error occurred when the server was rebooted or powered on.
Action: Flash the Remote Supervisor Adapter with firmware to configure it to the server it is
installed in.
184
The power-on password information stored in your server has been removed.
Action: From the Configuration/Setup Utility program main menu, select System Security.
Then, follow the instructions on the screen.
If this information cannot be restored, call for service.
185
A power failure damaged the stored information about the drive-startup sequence.
Action: From the Configuration/Setup Utility program main menu, select Start Options; then,
follow the instructions on the screen.
If this information cannot be restored, call for service.
186
A system board or hardware error occurred.
Action: Call for service.
187
The VPD serial number is not set.
Action: The system serial number is set in the VPD EEPROM at the time of manufacturing. If the
system board has been replaced, the system serial number will be invalid and should be
set. From the main menu of the Configuration/Setup Utility program, select System
Information, and then select Product Data.If the problem persists, call for service.
188
A vital product data (VPD) error occurred.
Action: Call for service.
189
An attempt has been made to access the server with invalid passwords. After three incorrect
attempts, the server locks up; that is, the logon data fields are no longer available to the user.
289
An error occurred during POST memory tests, and a failing DIMM was disabled.
Note: You can use the server with decreased memory.
Action: 1.
2.
If you just installed memory, verify that the new memory is correct for your server.
Also verify that the memory is installed and seated correctly. Start the
Configuration/Setup Utility program, and select Memory Settings from the
Advanced Setup menu to enable the DIMM.
If the problem remains, replace the failing DIMM.
If the problem persists, call for service.
301 303
An error occurred during the keyboard and keyboard controller test. These error messages also
might be accompanied by continuous beeping.
Action: Ensure that:
•
Nothing is resting on the keyboard and pressing a key.
•
No key is stuck.
•
The keyboard cable is connected correctly to the keyboard and to the correct
connector on the server.
Running the diagnostic tests can isolate the server component that failed, but you must have your
system serviced. If the error message remains, call for service.
Note: If you just connected a new mouse or other pointing device, turn off the server and
disconnect that device. Wait at least 5 seconds; then, turn on the server. If the error
message goes away, replace the device.
Table 13. POST error messages.
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IBM xSeries 232: User’s Reference
POST message
602
Description
Invalid diskette boot record.
Action: 1.
Replace the diskette.
2.
If the problem persists, make sure that the diskette drive cables are correctly and
securely connected.
3.
If the problem remains, replace the diskette drive.
If the problem persists, call for service.
604
An error occurred during a diskette drive test.
Action: 1.
2.
662
Verify that the Configuration/Setup Utility program correctly reflects the type of
diskette drive that you have installed.
Run the diagnostic tests. If the diagnostic tests fail, call for service.
A diskette drive configuration error occurred.
Action: If you removed a diskette drive, make sure that the diskette drive setting is correct in the
Configuration/Setup Utility program. If the setting is not correct, change it.
If the problem persists, call for service.
11xx
An error occurred during the system-board serial port test.
Action: If you have a modem, serial printer, or other serial device attached to your server, verify
that the serial cable is connected correctly. If it is, use the following procedure:
1.
Turn off the server.
2.
Disconnect the serial cable from the serial port.
3.
Wait five seconds; then, turn on the server.
If the POST error message does not reappear, either the serial cable or the device is probably
failing. See the documentation that comes with the serial device for additional testing information.
If the POST error message reappears, call for service.
1162
The serial port configuration conflicts with another device in the system.
Action: 1.
2.
1301
Make sure that the IRQ and I/O port assignments needed by the serial port are
available.
If all interrupts are being used by adapters, you might need to remove an adapter to
make an interrupt available to the serial port, or force other adapters to share an
interrupt.
Cable to Information LED panel not detected.
Action: Make sure that the cable to the operator information panel is connected.
If the problem remains, call for service.
1302
Cable to Power and Reset pushbuttons not detected.
Action: Make sure that the cable to the Power and Reset pushbuttons is connected.
If the problem remains, call for service.
1303
I2C cable to Power Backplane not detected.
Action: Make sure that the cable to the power backplane is connected.
If the problem remains, call for service.
1304
Cable to Diagnostic LED panel not detected.
Action: Make sure that the cable to the diagnostic LED is connected.
If the problem remains, call for service.
Table 13. POST error messages.
Chapter 6. Solving Problems
97
POST message
1600
Description
The Advanced System Management processor is not functioning.
Action: 1.
2.
Verify that the jumpers for the system-management processor are set correctly.
Disconnect the server from all electrical sources, wait for 30 seconds, reconnect the
server to the electrical sources, and restart the server.
If the problem remains, call for service.
1601
An Advanced System Management Flash update is needed.
Action: Download and install the latest Advanced System Management flash update.
1800
1962
A PCI adapter has requested a hardware interrupt that is not available.
Action: 1.
Make sure that the PCI adapter and all other adapters are set correctly in the
Configuration/Setup Utility program. If the interrupt resource settings are not correct,
change the settings.
2.
If all interrupts are being used by other adapters, you might need to remove an
adapter to make an interrupt available to the PCI adapter, or force other adapters to
share an interrupt.
No valid startup devices were found. The system cannot find the startup drive or operating
system.
Action: Be sure that the drive you want to start from is in the startup sequence.
1.
Select Start Options from the Configuration/Setup Utility program main menu. If
you are unable to set the startup sequence, call for service.
2.
Check the list of startup devices in the Startup device data fields. Is the drive you
want to start from in the startup sequence?
Yes
Exit from this screen; then, select Exit Setup to exit the
Configuration/Setup menu. Go to step 3.
No
3.
Follow the instructions on the screen to add the drive; then, save the
changes and exit the Configuration/Setup menu. Restart the server.
Is an operating system installed?
Yes
Turn off the server. Go to step 4.
No
4.
Install the operating system in your server; then, follow your operating
system instructions to shut down and restart the server.
During server startup, watch for messages indicating a hardware problem.
If the same error message appears, call for service.
2400
An error occurred during the testing of the video controller on the system board. This error can be
caused by a failing monitor, a failing system board, or a failing video adapter (if one is installed).
Action: Verify that the monitor is connected correctly to the video connector. If the monitor is
connected correctly, call for service.
2462
A video memory configuration error occurred.
Action: Make sure that the monitor cables are correctly and securely connected to the server.
If the problem persists, call for service.
5962
An IDE CD-ROM configuration error occurred.
Action: Check the signal and power cable connections to the CD-ROM drive.
If the problem persists, call for service.
Table 13. POST error messages.
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IBM xSeries 232: User’s Reference
POST message
8603
Description
An error occurred during the mouse (pointing device) controller test. The addition or removal of a
mouse, or a failing system board can cause this error.
Note: This error also can occur if electrical power was lost for a very brief period and then
restored. In this case, turn off the server for at least 5 seconds; then, turn it back on.
Action: Ensure that the keyboard and mouse (pointing device) are attached to the correct
connectors. If they are connected correctly, use the following procedure:
1.
Turn off the server.
2.
Disconnect the mouse from the server.
3.
Turn on the server.
If the POST error message does not reappear, the mouse is probably failing. See the
documentation that comes with the mouse for additional testing information. If the problem
remains, replace the mouse or pointing device.
If the POST error message reappears, run the diagnostic tests to isolate the problem. If the
diagnostic tests do not find a problem and the POST error message remains, call for service.
00012000
Processor machine check.
Action: 1.
2.
00019501
Update the system BIOS.
If the problem persists, replace the microprocessor.
Processor 1 is not functioning.
Action: Replace microprocessor 1.
If the problem persists, call for service.
00019502
Processor 2 is not functioning.
Action: Replace microprocessor 2.
If the problem persists, call for service.
00019701
Processor 1 failed the built-in self-test.
Action: Replace microprocessor 1.
If the problem persists, call for service.
00019702
Processor 2 failed the built-in self-test.
Action: Replace microprocessor 2.
If the problem persists, call for service.
00180100
A PCI adapter has requested memory resources that are not available.
Action: 1.
2.
00180200
Make sure that the PCI adapter and all other adapters are set correctly in the
Configuration/Setup Utility program. If the memory resource settings are not correct,
change the settings.
If all memory resources are being used, you might need to remove an adapter to
make memory available to the PCI adapter. Disabling the adapter BIOS on the
adapter might correct the error. Refer to the documentation provided with the
adapter.
A PCI adapter has requested an I/O address that is not available, or the PCI adapter might be
defective.
Action: 1.
2.
Make sure that the I/O address for the PCI adapter and all other adapters are set
correctly in the Configuration/Setup Utility program.
If the I/O port resource settings are correct, the PCI adapter might be defective. Call
for service.
Table 13. POST error messages.
Chapter 6. Solving Problems
99
POST message
00180300
00180400
Description
A PCI adapter has requested a memory address that is not available, or the PCI adapter might be
defective.
Action: 1.
Make sure that the memory address for all other adapters are set correctly in the
Configuration/Setup Utility program. If the memory resource settings are not correct,
change the settings.
2.
If the memory resource settings are correct, the PCI adapter might be defective. Call
for service.
A PCI adapter has requested a memory address that is not available.
Action: If all memory addresses are being used, you might need to remove an adapter to make
memory address space available to the PCI adapter. Disabling the adapter BIOS on the
adapter might correct the error. Refer to the documentation provided with the adapter.
00180500
A PCI adapter ROM error occurred.
Action: Remove the PCI adapters. If you can start the server without the adapters, reinstall each
adapter one at a time and retest after each is reinstalled. When an adapter fails, replace
it.
If you cannot isolate and correct the problem, call for service.
00180600
A PCI-to-PCI bridge error occurred. More than one PCI bus tried to access memory below 1 MB.
Action: Remove the PCI adapter that has the PCI bridge. If you can start the server without the
adapter, reinstall and retest the adapter. If the adapter fails, replace it.
If you cannot isolate and correct the problem, call for service.
00180700
xxxxyyyy Planar PCI device does not respond or disabled by user. (Where xxxx is the PCI vendor
ID and yyyy is the PCI device ID.)
Action: Start the Configuration/Setup Utility program, select Devices and I/O Ports, and make
sure that the device is enabled. If the problem persists, call for service.
00180800
An unsupported PCI device is installed.
Action: Remove the PCI adapters. If you can start the server without the adapters, reinstall each
adapter one at a time and retest after each is reinstalled. When an adapter fails, replace
it.
If the problem persists, call for service.
00181000
PCI error.
Action: Remove the PCI adapters. If you can start the server without the adapters, reinstall each
adapter one at a time and retest after each is reinstalled. When an adapter fails, replace
it.
If the problem persists, call for service.
01295085
The ECC checking hardware test failed.
Action: Call for service.
01298001
No update data is available for processor 1.
Action: Update the system BIOS to a level that supports the microprocessors installed in the
server.
01298002
No update data is available for processor 2.
Action: Update the system BIOS to a level that supports the microprocessors installed in the
server.
01298101
The update data for processor 1 is incorrect.
Action: Update the system BIOS to a level that supports the microprocessors installed in the
server.
Table 13. POST error messages.
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IBM xSeries 232: User’s Reference
POST message
01298102
Description
The update data for processor 2 is incorrect.
Action: Update the system BIOS to a level that supports the microprocessors installed in the
server.
01298200
Microprocessor speed mismatch.
Action: The microprocessors installed do not run at the same speed; install microprocessors
with identical speeds.
I9990301
A hard disk drive error occurred.
Action: Call for service.
I9990305
POST could not find an operating system.
Action: Install an operating system. If you have already installed the operating system, check the
drive startup sequence. If the drive sequence is correct, run the diagnostic tests to verify
that the hard disk drive is functioning correctly. If there is a problem with the hard disk
drive (such as a bad sector), you might need to reinstall the operating system.
If you cannot reinstall the operating system, call for service.
I9990650
AC power has been restored.
Action: No action is required. This message appears each time ac power is restored to the
server after an ac power loss.
Other Numbers
POST found an error.
Action: Follow the instructions on the screen.
Table 13. POST error messages.
Error logs
The POST error log contains the three most recent error codes and messages that
the system generated during POST. The System Error Log contains all error
messages issued during POST and all system status messages from both the system
environmental monitor subsystem and the optional IBM Remote Supervisor Adapter,
if installed.
To view the contents of the error logs, start the Configuration/Setup Utility program;
then, select Error Logs from the main menu.
Small computer system interface messages (some models)
If you receive a SCSI error message while using the SCSISelect Utility, use the
following list to determine the possible cause of the error and what action to take.
Note: If your system does not have a hard disk drive, ignore any message that
indicates that the BIOS code is not installed.
One or more of the following might be causing the problem.
•
A failing SCSI device (adapter or drive)
•
An improper SCSI configuration
•
Duplicate SCSI IDs in the same SCSI chain
•
An improperly installed SCSI terminator
•
A defective SCSI terminator
•
An improperly installed cable
•
A defective cable
Chapter 6. Solving Problems
101
Verify that:
•
The external SCSI devices are turned on. External SCSI devices must be turned
on before the server.
•
The cables for all external SCSI devices are connected correctly.
•
The last device in each SCSI chain is terminated properly.
•
The SCSI devices are configured correctly.
If the above items are correct, run the diagnostic programs to obtain additional
information about the failing device. If the error remains or recurs, call for service.
Diagnostic programs and error messages
segas em ror e dna smargorp ci tsongaiThe
D
server diagnostic programs are stored in upgradable read-only memory (ROM)
on the system board. These programs are the primary method of testing the major
components of your server.
Diagnostic error messages indicate that a problem exists; they are not intended to be
used to identify a failing part. Troubleshooting and servicing of complex problems that
are indicated by error messages should be performed by trained service personnel.
Sometimes the first error to occur causes additional errors. In this case, the server
displays more than one error message. Always follow the suggested action
instructions for the first error message that appears.
The following sections contain the error codes that might appear in the detailed test
log and summary log when running the diagnostic programs.
The error code format is as follows:
fff-ttt-iii-date-cc-text message
where:
fff
is the three-digit function code that indicates the function being
tested when the error occurred. For example, function code 089
is for the microprocessor.
ttt
is the three-digit failure code that indicates the exact test failure
that was encountered. (These codes are for trained service
personnel and are described in the Hardware Maintenance
Manual.)
iii
is the three-digit device ID. (These codes are for trained service
personnel and are described in the Hardware Maintenance
Manual.)
date
is the date that the diagnostic test was run and the error
recorded.
cc
is the check value that is used to verify the validity of the
information.
text message
is the diagnostic message that indicates the reason for the
problem.
Text messages
The diagnostic text message format is as follows:
102
IBM xSeries 232: User’s Reference
Function Name: Result (test specific string)
where:
Function Name
is the name of the function being tested when the error occurred. This
corresponds to the function code (fff) given in the previous list.
Result
can be one of the following:
Passed
This result occurs when the diagnostic test
completes without any errors.
Failed
This result occurs when the diagnostic test
discovers an error.
User Aborted
This result occurs when you stop the diagnostic
test before it is complete.
Not Applicable
This result occurs when you specify a diagnostic
test for a device that is not present.
Aborted
This result occurs when the test could not
proceed because of the system configuration.
Warning
This result occurs when a possible problem is
reported during the diagnostic test, such as
when a device that is to be tested is not installed.
Test Specific String This is additional information that you can use
to analyze the problem.
Starting the diagnostic programs
You can press F1 while running the diagnostic programs to obtain Help information.
You also can press F1 from within a help screen to obtain online documentation from
which you can select different categories. To exit Help and return to where you left off,
press Esc.
To start the diagnostic programs:
1. Turn on the server and watch the screen.
2. When the message F2 for Diagnostics appears, press F2.
3. Type the appropriate password; then, press Enter.
4. Select either Extended or Basic from the top of the screen.
5. When the Diagnostic Programs screen appears, select the test you want to run
from the list that appears; then, follow the instructions on the screen.
Notes:
a. If the server stops during testing and you cannot continue, restart the server
and try running the diagnostic programs again. If the problem persists, call for
service.
b.
The keyboard and mouse (pointing device) tests assume that a keyboard and
mouse are attached to the server.
c.
If you run the diagnostic programs with no mouse attached to your server, you
will not be able to navigate between test categories using the Next Cat and
Prev Cat buttons. All other functions provided by mouse-selectable buttons
are also available using the function keys.
Chapter 6. Solving Problems
103
d. You can test the USB keyboard by using the regular keyboard test. The
regular mouse test can test a USB mouse. Also, you can run the USB hub
test only if there are no USB devices attached.
e.
You can view server configuration information (such as system configuration,
memory contents, interrupt request (IRQ) use, direct memory access (DMA)
use, device drivers, and so on) by selecting Hardware Info from the top of the
screen.
When the tests have completed, you can view the Test Log by selecting Utility from
the top of the screen.
If the tests do not detect a hardware problem but the problem persists during typical
server operations, a software error might be the cause. If you suspect a software
problem, refer to the information that comes with the software package.
Viewing the test log
The test log will not contain any information until after the diagnostic program has run.
Note: If you already are running the diagnostic programs, begin with step 3.
To view the test log:
1. Turn on the server and watch the screen.
If the server is on, shut down your operating system and restart the server.
2. When the message F2 for Diagnostics appears, press F2.
If a power-on password or administrator password is set, the server prompts you
for it. Type the appropriate password; then, press Enter.
3. When the Diagnostic Programs screen appears, select Utility from the top of the
screen.
4. Select View Test Log from the list that appears; then, follow the instructions on
the screen.
The system maintains the test-log data while the server is powered on. When you
turn off the power to the server, the test log is cleared.
Diagnostic error message tables
The following tables provide descriptions of the error messages that might appear
when you run the diagnostic programs.
Important: If diagnostic error messages appear that are not listed in the following
tables, make sure that your server has the latest levels of BIOS, System Management
processor, ServeRAID, and diagnostics microcode installed.
Code
Function
001
Core system
005
011
Video port
Serial port
Result
Failed
Text message
Action
Processor board, ECC Test
Call for service.
System board
Processor and system boards
Integrated serial port
Table 14. Diagnostic error messages.
104
IBM xSeries 232: User’s Reference
Code
Function
015
USB interface
Result
Aborted
Text message
Can NOT test USB interface
while it is in use.
Note: If you have a USB
keyboard or mouse
attached, you cannot
run the diagnostic
program for the USB
interface.
1.
Action
Turn off the server.
2.
Replace the USB
keyboard and mouse
with a standard
keyboard and
mouse.
3.
Turn on the server.
4.
020
PCI interface
Failed
Failed
030
SCSI interface
Failed
Run the diagnostic
test again.
System board
Call for service.
System board
Call for service.
Tab on PCI Hot Swap slot #n is Make sure the tab and
bad
latch on hot-plug PCI slot
n are closed correctly.
(where n is the number of the
failing PCI slot)
If the problem persists,
call for service.
Note: For normal operation,
the Power LED for the
hot-plug PCI slot will
be on and the
Attention Led will be
off.
SCSI adapter in slot n failed
Refer to the information
register/counter/ power test
provided with the adapter
for instructions.
(where n is the slot number of
the failing adapter)
If the problem persists,
call for service.
SCSI controller on system
Call for service.
board failed
register/counter/power test
Table 14. Diagnostic error messages.
Chapter 6. Solving Problems
105
Code
Function
35
ServeRAID
Result
Aborted
Text message
Test setup error: No
ServeRAID adapter found on
system board or PCI bus
Action
Make sure the
ServeRAID adapter is
properly installed.
If the problem remains,
replace the ServeRAID
adapter.
Failed
If the problem persists,
call for service.
Adapter in slot n; adapter/drive Run the ServeRAID
configuration error
Configuration Utility.
(where n is the slot number of If the problem remains,
the failing adapter)
replace the ServeRAID
Adapter in slot n; internal error adapter in slot n.
(where n is the slot number of If the problem persists,
call for service.
the failing adapter)
Logical drive m on adapter in
slot n
(where m is the number of the
failing logical drive and n is the
slot number of the adapter)
On system board; internal
error
On system board;
adapter/drive configuration
error
Logical drive on system board
adapter
Adapter in slot n; memory
allocation error
Run the ServeRAID
Configuration Utility.
If the problem persists,
call for service.
Call for service.
(where n is the slot number of
the failing adapter)
On system board; memory
allocation error
On system board; PCI
configuration error
On system board; POST error
Adapter in slot n; POST error Replace the ServeRAID
adapter in slot n. If the
(where n is the slot number of problem persists, call for
the failing adapter)
service.
Adapter in slot n; PCI
configuration error
075
Power supply
Failed
(where n is the slot number of
the failing adapter)
SCSI drive on adapter in slot Check the cable and
n, SCSI ID m
power connections on the
drive. If the problem
(where n is the slot number of persists, call for service.
the adapter and m is the SCSI
ID of the drive)
Voltage sensed by the system Call for service.
is out of range
Table 14. Diagnostic error messages.
106
IBM xSeries 232: User’s Reference
Code
Function
Result
089
Microprocessor Failed
Text message
Invalid microprocessor in slot
xyz or BIOS setup problem
1.
(where xyz identifies the
microprocessor that is causing
2.
the error message)
Processor in socket id xyz is
installed but not functioning
3.
(where xyz identifies the
microprocessor that is causing
the error message)
Microprocessor in socket id
xyz
If your server does
not have the latest
level BIOS installed,
update the BIOS.
If the problem
remains, replace the
xyz microprocessor
and run the test
again.
If the problem persists,
call for service.
1. Reseat the
microprocessor.
2.
(where xyz identifies the
microprocessor that is causing
the error message)
Note: The microprocessor
error LED associated
with the
microprocessor will be
lit.
Processor in socket id xyz is
defective
Action
Check the system
error log for the
related error
messages.
If the problem
remains, replace the
microprocessor.
If the problem persists,
call for service.
Replace the
microprocessor.
(where xyz identifies the
If the problem persists,
microprocessor that is causing call for service.
the error message)
Table 14. Diagnostic error messages.
Chapter 6. Solving Problems
107
Code
Function
Result
089
Microprocessor Failed
Text message
Test setup error: Application
1.
microprocessor not installed or
BIOS setup problem
VRM corresponding to
Microprocessor in socket xyz
is defective
Action
Verify that the
Application
microprocessor is
installed and seated
correctly.
2.
Check the system
error log for related
error messages.
3.
If your server does
not have the latest
level BIOS installed,
update the BIOS.
4.
If the problem
remains, replace the
application
microprocessor and
run the test again.
If the problem persists,
call for service.
Replace the VRM.
If the problem remains,
call for service.
(where xyz identifies the
microprocessor whose VRM is
causing the error message)
VRM corresponding to
Install a VRM.
Microprocessor in socket id
If the problem persists,
xyz is not installed
call for service.
(where xyz identifies the
microprocessor whose VRM is
causing the error message)
Table 14. Diagnostic error messages.
108
IBM xSeries 232: User’s Reference
Code
Function
166
System
Management
175
Result
Failed
System thermal Failed
Text message
Integrated System
Management Processor Self
Test Result failed test: x
(where x identifies part of the
subsystem experiencing
problems, x = [ROM, RAM,
flash])
I2C Bus Error(s)
Action
Flash (or reflash) latest
firmware levels. Call for
service.
If an ASM adapter is
installed, reconnect I2C
cable between ASM
adapter and system
board. Call for service.
I2C cable is disconnected.
Reconnect I2C cable
between ASM adapter
and system board. Call
for service if the problem
persists.
BIOS indicates ASM is
Ensure the optional ASM
unreachable. Ensure ASM
adapter (IBM Remote
adapter is properly seated in Supervisor Adapter), is
its supported slot.
seated in PCI Slot 1
(J44).
Unable to communicate with Rerun the test. Call for
ASM adapter. It may be busy. service if the problem
Communication with the ASM persists.
adapter has failed.
ASM BIST indicate failed tests. Disconnect all external
Unable to restart ASM
server and option power
adapter.
cords from server, wait 30
seconds, reconnect, and
retry. Call for service if the
problem persists.
Fan # n
Replace the indicated fan
(where n is the number of the
failing fan)
Note: The fan LED on the
diagnostic LED panel
will be lit.
Temperature sensed on
processor board is out of
range
180
Status display
Failed
Diagnostic LED panel
Operator information panel
LED on hot-swap SCSI
backplane
LED on system board
One or more fan LEDs are
faulty.
If one of the fan LEDs on
the diagnostic LED panel
is on, replace the
indicated fan. If the
problem persists, call for
service.
Call for service.
Replace the faulty fan.
Table 14. Diagnostic error messages.
Chapter 6. Solving Problems
109
Code
Function
201
System
memory
Result
Failed
Text message
DIMMs in location DIMM n
1.
(where n is the number of the
socket that contains the failing 2.
DIMM)
202
System cache
Aborted
Action
Reseat the failing
DIMM.
If the problem
remains, replace the
DIMM.
If the problem
persists, call for
service.
Test setup error: Corrupt BIOS If your server does not
in ROM
have the latest level BIOS
Test setup error: Corrupt DMI installed, update the
BIOS, information in BIOS is BIOS to the latest level.
not as expected
If the problem persists,
call for service.
Test setup error: BIOS cannot If your server does not
access VPD information
have the latest level BIOS
Test setup error: Corrupt DMI code installed, update the
BIOS. Information in BIOS is BIOS code to the latest
level and run the
not as expected
diagnostic program again.
If the problem persists,
call for service.
Test setup error: No L2 cache 1. If your server does
detected on microprocessor
not have the latest
socket id xyz or BIOS setup
level BIOS code
problem
installed, update the
BIOS code to the
(where xyz identifies the
latest level
microprocessor that is causing
2. Run the diagnostic
the error message)
program again.
Test setup error: Unknown
hardware problem associated 3. If the problem
remains, replace the
with microprocessor in socket
failing processor.
id xyz.
Failed
If the problem persists,
(where xyz identifies the
microprocessor that is causing call for service.
the error message)
Microprocessor in socket ID
1. Reseat the identified
xyz
microprocessor.
2.
(where xyz identifies the
microprocessor that is causing
the error message)
Warning
206
Diskette drive
Failed
Note: The indicated
microprocessor LED
will be on.
Test setup error: Cache is
disabled. Use system setup to
enable before retrying the test
Internal diskette drive bay
Table 14. Diagnostic error messages.
110
IBM xSeries 232: User’s Reference
If the problem
remains, replace the
microprocessor.
If the problem persists,
call for service.
Use the Cache Control
choice from the Advanced
Setup menu to enable the
cache.
If the problem persists,
call for service.
Call for service.
Code
Function
215
CD-ROM
217
264
Result
Aborted
Failed
Hard disk drive Failed
Magnetic tape
drive
Aborted
Text message
The CD-ROM drive is not
present.
Action
Verify that the cables are
properly connected to the
CD-ROM drive.
If the problem persists,
call for service.
On system board.
Call for service.
BIOS drive # n (where n is the Call for service.
drive bay number)
Test setup error: No tape drive Check the cable and
found
power connections to the
drive.
Refer to the information
that is provided with the
tape drive.
Failed
The load/mount test failed for
device n on adapter m
(where n is the number of the
device and m is the adapter
number)
The Self-diagnostic failed for
device n on adapter m.
(where n is the number of the
device and m is the adapter
number)
The unload/eject test failed for
device n on adapter m
If the problem persists,
call for service.
Refer to the information
provided with the tape
drive.
If the problem persists,
call for service.
Note:
The push button
test is applicable
only to SCSI tape
drives that have a
push button.
(where n is the number of the
device and m is the adapter
number)
The unload/eject push button
test failed for device n on
adapter m
(where n is the number of the
device and m is the adapter
number)
The Read/Write Selfdiagnostic failed for device n
on adapter m
Insert a new tape
cartridge; then, run the
diagnostic test again.
(where n is the number of the
device and m is the adapter
number)
Refer to the information
that is provided with the
tape drive.
If the problem persists,
call for service.
Table 14. Diagnostic error messages.
Chapter 6. Solving Problems
111
Code
Function
301
Keyboard
Result
Failed
Text message
On system board keyboard
test failed
1.
2.
302
Mouse
305
Video monitor
405
Ethernet
415
Analog/digital
modem
Failed
On system board pointing
device test failed.
Any message
Failed
Not
applicable
In PCI slot n
(where n is the PCI slot
number in which the failing
Ethernet adapter is installed)
On system board
No modem was detected
Call for service.
1. Verify that the
modem is properly
attached to the
server.
Modem reset failed
No dialtone detected
If the problem
remains, replace the
modem.
If the problem persists,
call for service.
1. Change the
configuration to
enable the modem.
2.
Failed
If the problem
remains, replace the
keyboard cable.
If the problem persists,
call for service.
Replace the pointing
device. If the problem
persists, call for service.
Refer to the information
that came with the
monitor.
Replace the Ethernet
adapter in slot n. If the
problem persists, call for
service.
2.
PCI modem detected but not
enabled
Action
Verify that the
keyboard cable is
connected.
If the problem
remains, replace the
modem.
If the problem persists,
call for service.
Replace the modem.
If the problem persists,
call for service.
1. Make sure that the
phone line attached
to the modem has a
dial tone. (Connect a
phone to the line and
listen, if necessary.)
If there is no tone,
have the phone line
serviced.
2.
If the problem
remains, replace the
modem.
If the problem persists,
call for service.
Table 14. Diagnostic error messages.
112
IBM xSeries 232: User’s Reference
Recovering BIOS code
SOIB gni revoceIf
R the BIOS code has become damaged, such as from a power failure during a flash
update, you can recover the BIOS using the recovery boot block and a BIOS flash
diskette.
Note: You can obtain a BIOS flash diskette from one of the following sources:
•
Use the ServerGuide program to make a BIOS flash diskette.
•
Download a BIOS flash diskette from the World Wide Web. Go to
http://www.ibm.com/pc/support, select IBM Server Support, and make the
selections for your server.
•
Contact your IBM service representative.
The flash memory of your server contains a protected area that cannot be overwritten.
The recovery boot block is a section of code in this protected area that enables the
server to start up and to read a flash diskette. The flash utility recovers the system
BIOS code from the BIOS recovery files on the diskette.
The following illustration shows the location of the boot block jumper on the system
board.
System board
switch block
(SW1)
Flash boot block
recovery jumper
(J16)
To recover the BIOS:
1. Turn off the server and peripheral devices and disconnect all external cables and
power cords; then, remove the cover.
2. Locate the boot block jumper block (J16) on the system board.
3. Place a jumper on pins 2 and 3 to enable BIOS recovery mode.
4. Insert the BIOS flash diskette into the diskette drive.
5. Restart the server.
Chapter 6. Solving Problems
113
The Recovery Boot screen will appear. A progress report, Loading data from
diskette xx%, is displayed. When programming is underway, a further progress
report, Programming block n of 7 yy%, is displayed. When the procedure
complete, the message Recovery complete, remove the diskette and return
boot block switch to the off position before rebooting is displayed.
6. Remove the flash diskette from the diskette drive.
7. Turn off the server.
8. Remove the jumper on the boot-block jumper block, or move it to pins 1 and 2 to
return to normal startup mode.
9. Restart the server. The system should start up normally.
Identifying problems using status LEDs
deL sutatIf
S the System Error light in the operator information panel on the front of the server is
on, one or more LEDs inside the server or on the power supplies will be on. Use the
Light Path Diagnostics feature to identify the type of error that occurred.
You can use the Light Path Diagnostics feature built into your server to quickly identify
the type of system error that occurred. Your server is designed so that any LEDs that
are illuminated remain illuminated when the server shuts down as long as the ac
power source is good and the power supplies can supply +5 V dc current to the
server. This feature helps you isolate the problem if an error causes the server to shut
down. See “Light Path Diagnostics table” on page 116.
Power-supply LEDs
The ac and dc power LEDs on the power supply provide status information about the
power supply.
DC power
LED (green)
DC power
LED (green)
DC
GOOD
AC power
LED (green)
The following table describes the ac and dc power LEDs.
114
IBM xSeries 232: User’s Reference
AC
GOOD
AC power
LED (green)
Table 15. Power supply LEDs.
AC power
LED
DC power
LED
On
On
The power supply is on and operating correctly.
On
Off
There is a dc power problem.
Description and action
Possible causes:
1.
The power-control button on the front of the server
is in the Off position.
Action: Press the power-control button to start
the server.
2.
The power supply has failed.
Action: Replace the power supply.
If the problem persists, have the system serviced.
Off
Off
There is an ac power problem.
Possible causes:
1.
There is no ac power to the power supply.
Actions: Verify that:
2.
•
The power cord is properly
connected to the server.
•
The power outlet functions
properly.
The power supply has failed.
Action: Replace the power supply.
If the problem persists, have the system serviced.
Note: If the 385-watt power supply LED is flashing the system overloads and the
power supply will shut down.
Diagnostics panel
The following illustration shows the LEDs on the diagnostics panel on the system
board. See “Light Path Diagnostics table” on page 116 for information on identifying
problems using these LEDs.
MEM
CPU
PCI A
PCI B
PCI C
VRM
DASD
SP
PS1
PS2
PS3
NON
OVER
NMI
TEMP
FAN
REMIND
Chapter 6. Solving Problems
115
Light Path Diagnostics table
The System Error LED on the operator information panel is lit when certain system
errors occur. If the System Error LED on your server is lit, use the following table to
help determine the cause of the error and the action you should take.
Lit LED on
diagnostics
panel
Cause
Action
PS1
Power supply 1 has failed.
Replace power supply 1.
PS2
Power supply 2 has failed.
Replace power supply 2.
PS3
Power supply 3 has failed.
Replace power supply 3.
NON
Power supply redundancy has been
lost.
•
Check the PS1, PS2, and PS3
LEDs and replace any indicated
power supply.
•
Install an additional power supply
or remove optional devices from
the server.
Note:
This LED will not be lit if
your server has only one
power supply; however, the
power is not redundant with
only one power supply
installed.
OVER
The system has exceeded the power
capabilities of the installed power
supply.
Install an optional additional power
supply, or remove optional devices
from the server.
NMI
A nonmaskable interrupt occurred.
1.
If the PCI A, PCI B, or PCI C LED
is on, follow the instructions for
those LEDs.
2.
If the PCI A, PCI B or PCI C LED
is not on, restart the server.
If the problem persists, have the
system serviced.
TEMP
The system temperature has
exceeded a threshold level.
1.
Check to see if a fan has failed. If
it has, replace the fan.
2.
Make sure the room temperature
is not too hot. (See “Features and
specifications” on page 2.)
If the problem persists, have the
system serviced.
FAN
A fan has failed or is operating too
slowly.
Note:
MEM
A failing fan can also cause
the TEMP LED to be on.
A memory error occurred.
Table 16. Light path diagnostics.
116
IBM xSeries 232: User’s Reference
Check the LEDs on the fan
assemblies and replace the indicated
fan assembly.
1.
Check the DIMM failure LEDs on
the system board.
2.
Replace the DIMM indicated by
the lit DIMM failure LED.
Lit LED on
diagnostics
panel
CPU
Cause
One of the microprocessors has
failed or a microprocessor is
installed in the wrong connector.
Action
1.
Check the microprocessor failure
LEDs on the system board.
2.
If a microprocessor failure LED is
on, make sure the
microprocessor is installed
correctly (see “Installing a
microprocessor” on page 62) and
seated correctly.
3.
If the problem persists, replace
the microprocessor.
If the problem persists, have the
system serviced.
PCI A
An error occurred on PCI bus A. An
adapter in PCI slot 1 on the system
board caused the error.
Check the error log for additional
information. If the error log indicates a
problem with the integrated Ethernet
controller or the integrated SCSI
controller, have your system serviced.
If the problem persists, have the
system serviced.
PCI B
An error occurred on PCI bus B. An
adapter in PCI slot 2 or 3 or the
system board caused the error.
1.
Check the error log for additional
information.
2.
If you cannot isolate the failing
adapter from the information in
the error log, try to determine the
failing adapter by removing one
adapter at a time from PCI bus B
(PCI slots 2, and 3) and restarting
the server after each adapter is
removed.
If the problem persists, have the
system serviced.
PCI C
An error occurred on PCI bus C. An
adapter in PCI slots 4 and 5 or the
system board caused the error.
1.
Check the error log for additional
information.
2.
If you cannot isolate the failing
adapter from the information in
the error log, try to determine the
failing adapter by removing one
adapter at a time from PCI bus C
(PCI slots 4, and 5) and restarting
the server after each adapter is
removed.
If the problem persists, have the
system serviced.
Table 16. Light path diagnostics.
Chapter 6. Solving Problems
117
Lit LED on
diagnostics
panel
VRM
Cause
One of the VRMs on the system
board has failed.
Action
Check the VRM failure LEDs on the
system board.
•
If the VRM1 Failure LED is on,
have the system serviced.
•
If the VRM2 Failure LED is on:
1.
Turn off the server, reseat
the VRM, and restart the
server.
2.
If the problem persists,
replace the VRM.
If the problem still persists, have the
system serviced.
DASD
SCSI hot-swap failure.
1.
If an amber LED on a hot-swap
hard disk drive is on, replace the
hard disk drive.
2.
Run the diagnostics programs.
Replace any identified failing
device.
3.
If the error log indicates a
temperature problem and the
fans are working correctly, have
the system serviced.
If the problem still persists, have the
system serviced.
SP
Integrated System Management
Processor error detected.
Integrated System Management
Processor detected an error. Flash
the system management subsystem
code again. Turn off the server and
disconnect the ac power cord. Wait at
least 10 seconds before reconnecting
the ac power cord and restarting the
server. If the problem persists, have
the system serviced.
Table 16. Light path diagnostics.
Troubleshooting charts
gni tohselbuorYou
T
can use the troubleshooting charts in this section to find solutions to problems
that have definite symptoms.
Attention: If diagnostic error messages appear that are not listed in the following
tables, make sure your server has the latest levels of BIOS code, the System
Management processor, ServerRAID, and diagnostics.
If you cannot find the problem in the troubleshooting charts, go to “Starting the
diagnostic programs” on page 103 to test the server. If you have run the diagnostic
test programs or if running the tests does not reveal the problem, call for service.
Look for the symptom in the left column of the chart. Instructions and probable
solutions to the problem are in the right column. If you have just added new software
118
IBM xSeries 232: User’s Reference
or a new option and your server is not working, do the following before using the
troubleshooting charts:
•
Remove the software or device that you just added.
•
Run the diagnostic tests to determine if your server is running correctly.
•
Reinstall the new software or new device.
Device
CD-ROM drive
CD-ROM drive is not
recognized.
Suggested action
Verify that:
1.
The primary IDE channel is enabled in the Configuration/Setup Utility program.
2.
All cables and jumpers are installed correctly.
3.
The correct device driver is installed for the CD-ROM drive.
If the problem remains, call for service.
Diskette drive
Diskette drive in-use light
stays on, or the system
bypasses the diskette drive.
If there is a diskette in the drive, verify that:
1.
The diskette drive is enabled in the Configuration/Setup Utility program.
2.
The diskette is good and not damaged. (Try another diskette if you have one.)
3.
The diskette contains the necessary files to start the server.
4.
Your software program is working properly.
If the diskette drive in-use light stays on, or the system continues to bypass the diskette
drive, call for service.
General problems
Call for service.
Problems such as broken
cover locks or indicator
lights not working.
Intermittent problems
A problem occurs only
occasionally and is difficult
to detect.
Verify that:
1.
All cables and cords are connected securely to the rear of the server and attached
options.
2.
When the server is turned on, air is flowing from the rear of the server at the fan grill.
If there is no air flow, the fan is not working. This causes the server to overheat and
shut down.
3.
Ensure that the SCSI bus and devices are configured correctly and that the last
external device in each SCSI chain is terminated correctly.
If the items above are correct, call for service.
Keyboard, mouse, or
1. Make sure that the keyboard cable is properly connected to the server.
pointing-device problems.
2. Make sure that the server and the monitor are turned on.
All or some keys on the
3. Try using another keyboard.
keyboard do not work.
If the items above are correct, call for service.
The mouse or pointing
device does not work.
1.
Verify that the mouse or pointing-device cable is securely connected and the device
drivers are installed correctly.
2.
Try using another mouse or pointing device.
If the problem remains, call for service.
Table 17. Troubleshooting charts.
Chapter 6. Solving Problems
119
Device
Memory problems
Suggested action
Verify that:
1.
The amount of memory
displayed is less than the
2.
amount of memory installed.
The memory modules are seated properly.
Each pair of DIMMs are the same size (DIMM 1 and DIMM 4 must match and DIMM
2 and DIMM 3 must match. The two pairs do not need to match each other.).
3.
You have installed the correct type of memory.
4.
If you changed the memory, you updated the memory configuration using the
Configuration/Setup Utility program.
5.
All banks of memory on the DIMMs are enabled. The server might have detected a
problem and automatically disabled a DIMM bank, or a DIMM bank could have been
manually disabled.
If the above items are correct, run the memory-diagnostic program. The system might
have detected a bad memory module and automatically reallocated memory to enable
you to continue to operate. If the memory tests fail, call for service or replace the failing
DIMM.
Microprocessor problems
The startup (boot) microprocessor is not working properly.
The server emits a
continuous tone during
POST.
Verify that the startup microprocessor is seated properly. If it is, call for service.
Monitor
Testing the monitor.
Some IBM monitors have their own self-tests. If you suspect a problem with your monitor,
refer to the information that comes with the monitor for adjusting and testing instructions.
If you still cannot find the problem, call for service.
The screen is blank.
Verify that:
1.
The server power cord is plugged into the server and a working electrical outlet.
2.
The monitor cables are connected properly.
3.
The monitor is turned on and the Brightness and Contrast controls are adjusted
correctly.
If the items above are correct and the screen remains blank, call for service.
Attention: In some memory configurations, the 3-3-3 beep code might sound during
POST followed by a blank display screen. If this occurs and the Boot Fail Count feature
in the Start Options of the Configuration/Setup Utility is set to Enabled (its default
setting), you must restart the server three times to force the system BIOS to reset the
memory connector or bank of connectors from Disabled to Enabled.
Only the cursor appears.
Call for service.
The monitor works when
you turn on the server, but
goes blank when you start
some application programs.
Verify that:
1.
The primary monitor cable is connected to the video port.
2.
You installed the necessary device drivers for the applications.
If the items above are correct and the screen remains blank, call for service.
Table 17. Troubleshooting charts.
120
IBM xSeries 232: User’s Reference
Device
Wavy, unreadable, rolling,
distorted screen, or screen
jitter.
Suggested action
If the monitor self-tests show the monitor is working properly, consider the location of the
monitor. Magnetic fields around other devices (such as transformers, appliances,
fluorescent lights, and other monitors) can cause screen jitter or wavy, unreadable,
rolling, or distorted screen images. If this happens, turn off the monitor. (Moving a color
monitor while it is turned on might cause screen discoloration.) Then move the device
and the monitor at least 305 mm (12 in.) apart. Turn on the monitor.
Notes:
1.
To prevent diskette drive read/write errors, be sure the distance between monitors
and diskette drives is at least 76 mm (3 in.).
2.
Non-IBM monitor cables might cause unpredictable problems.
3.
An enhanced monitor cable with additional shielding is available for the 9521 and
9527 monitors. For information about the enhanced monitor cable, see your IBM
reseller or IBM marketing representative.
If the problem remains, call for service.
Wrong characters appear on
the screen.
If the wrong language is displayed, update the BIOS code with the correct language.
If the problem remains, call for service.
Option problems
An IBM option that was just
installed does not work.
Verify that:
1.
The option is designed for the server. Refer to the "Server Support" flowchart for
information about obtaining ServerProven™ compatibility information from the World
Wide Web.
2.
You followed the installation instructions that came with the option.
3.
The option is installed correctly.
4.
You have not loosened any other installed options or cables.
5.
You updated the configuration information in the Configuration/Setup Utility program.
Whenever memory or an option is changed, you must update the configuration.
If the problem remains, call for service.
An IBM option that used to
work does not work now.
Verify that all of the option hardware and cable connections are secure.
If the option comes with its own test instructions, use those instructions to test the option.
If the failing option is a SCSI option, verify that:
1.
The cables for all external SCSI options are connected correctly.
2.
The last option in each SCSI chain, or the end of the SCSI cable, is terminated
correctly.
3.
Any external SCSI option is turned on. You must turn on an external SCSI option
before turning on the server.
If the problem remains, call for service.
Power problems
The server does not power
on.
Verify that:
1.
The power cables are properly connected to the server.
2.
The electrical outlet functions properly.
3.
The type of memory installed is correct.
4.
If you just installed an option, remove it, and restart the server. If the server now
powers on, you might have installed more options than the power supply supports.
5.
The LEDs on the power supply are on.
If the problem remains, call for service.
Table 17. Troubleshooting charts.
Chapter 6. Solving Problems
121
Device
Printer problems
The printer does not work.
Suggested action
Verify that:
1.
2.
The printer is turned on and is online.
The printer signal cable is connected to the correct port on the server.
Note:
Non-IBM printer cables might cause unpredictable problems.
3.
You have assigned the printer port correctly in your operating system or application
program.
4.
You have assigned the printer port correctly using the Configuration/Setup Utility
program.
If the items above are correct and the printer still does not work, run the tests described
in the documentation that comes with your printer. If the tests show that the printer is
working properly, call for service.
Serial port problems
The number of serial ports
identified by the operating
system is less than the
number of serial ports
installed.
Verify that:
1.
Each port is assigned a unique address by the Configuration/Setup Utility program
and none of the serial ports are disabled.
Note:
2.
The management C connector is the same as a serial port connector, but it
is used only by the Integrated System Management Processor, and is not
available for use by the operating system. This port does not appear in the
Configuration/Setup Utility program menus.
The serial-port adapter, if you installed one, is seated properly.
If the problem still exists, call for service.
A serial device does not
work.
Verify that:
1.
The device is compatible with the server.
2.
The serial port is enabled and is assigned a unique address.
3.
Make sure that the device is not connected to the management port C.
Note:
The management C connector is the same as a serial port connector, but it
is used only by the Integrated System Management Processor and is not
available for use by the operating system. This port does not appear in the
Configuration/Setup Utility program menus.
If the problem still exists, call for service.
Software problem
Suspected software
problem.
To determine if problems are caused by the software, verify that:
1.
Your server has the minimum memory requirements needed to use the software. For
memory requirements, refer to the information that comes with the software.
Note:
If you have just installed an adapter or memory, you might have a memory
address conflict.
2.
The software is designed to operate on your server.
3.
Other software works on your server.
4.
The software that you are using works on another system.
If you received any error messages when using the software program, refer to the
information that comes with the software for a description of the messages and solutions
to the problem.
If the items above are correct and the problem remains, contact your place of purchase.
Table 17. Troubleshooting charts.
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IBM xSeries 232: User’s Reference
Device
Suggested action
Universal Serial Bus
(USB) port problems
Verify that:
1.
A USB device does not
work.
You are not trying to use a USB device during POST if you have a standard (nonUSB) keyboard attached to the keyboard port.
Note:
If a standard (non-USB) keyboard is attached to the keyboard port, then the
USB is disabled and no USB device will work during POST.
2.
The correct USB device driver is installed.
3.
Your operating system supports USB devices.
If the problem still exists, call for service.
Table 17. Troubleshooting charts.
Troubleshooting the Ethernet controller
This section provides troubleshooting information for problems that might occur with
the 10/100 Mbps Ethernet controller.
Network connection problems
If the Ethernet controller cannot connect to the network, check the following:
•
Make sure that the cable is installed correctly.
The network cable must be securely attached at all connections. If the cable is
attached but the problem persists, try a different cable.
If you set the Ethernet controller to operate at 100 Mbps, you must use Category
5 cabling.
If you directly connect two workstations (without a hub), or if you are not using a
hub with X ports, use a crossover cable.
Note: To determine whether a hub has an X port, check the port label. If the label
contains an X, the hub has an X port.
•
Determine if the hub supports auto-negotiation. If not, try configuring the
integrated Ethernet controller manually to match the speed and duplex mode of
the hub.
•
Check the LAN activity light (if available) on the rear of the server. The LAN
activity light illuminates when the Ethernet controller sends or receives data over
the Ethernet network. If the LAN activity light is off, make sure that the hub and
network are operating and that the correct device drivers are loaded.
•
Make sure that you are using the correct device drivers, supplied with your
system.
•
Check for operating system-specific causes for the problem.
•
Make sure that the device drivers on the client and system are using the same
protocol.
•
Test the Ethernet controller.
The way you test the Ethernet controller depends on which operating system you
are using (see the Ethernet controller device driver README file).
Chapter 6. Solving Problems
123
Ethernet controller troubleshooting chart
You can use the following troubleshooting chart to find solutions to 10/100 Mbps
Ethernet controller problems that have definable symptoms.
Table 18. Ethernet troubleshooting chart.
Ethernet controller
problem
The server stops running
when loading device drivers.
Suggested action
The PCI BIOS interrupt settings are incorrect.
Check the following:
•
Determine if the IRQ setting assigned to the Ethernet controller is also assigned to
another device in the Configuration/Setup Utility program.
Although interrupt sharing is allowed for PCI devices, some devices do not function
well when they share an interrupt with a dissimilar PCI device. Try changing the
IRQ assigned to the Ethernet controller or the other device. For example, for
NetWare Versions 3 and 4 it is recommended that disk controllers not share
interrupts with LAN controllers.
•
Make sure that you are using the most recent device driver available from the World
Wide Web.
•
Run the network diagnostic program.
If the problem remains, call for service.
The LAN activity light does
not light (when available).
Data is incorrect or sporadic.
The Ethernet controller
stopped working when
another adapter was added
to the system.
Check the following:
•
Make sure that you have loaded the network device drivers.
•
The network might be idle. Try sending data from this workstation.
•
Run diagnostics on the LEDs.
Check the following:
•
Make sure that you are using Category 5 cabling when operating the system at 100
Mbps.
•
Make sure that the cables do not run close to noise-inducing sources like
fluorescent lights.
Check the following:
•
Make sure that the cable is connected to the Ethernet controller.
•
Make sure that your PCI system BIOS is current.
•
Reseat the adapter.
•
Determine if the IRQ setting assigned to the Ethernet adapter is also assigned to
another device in the Configuration/Setup Utility program.
Although interrupt sharing is allowed for PCI devices, some devices do not function
well when they share an interrupt with a dissimilar PCI device. Try changing the
IRQ assigned to the Ethernet adapter or the other device.
If the problem remains, call for service.
The Ethernet controller
stopped working without
apparent cause.
Check the following:
•
Run diagnostics for the Ethernet controller.
•
Try a different connector on the hub.
•
Reinstall the device drivers. Refer to your operating system documentation and to
the ServerGuide information.
If the problem remains, call for service.
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IBM xSeries 232: User’s Reference
Table 18. Ethernet troubleshooting chart.
Ethernet controller
problem
Suggested action
Ethernet Link Status light
does not light (when
available).
Check the following:
•
Make sure that the hub is turned on.
•
Check all connections at the Ethernet controller and the hub.
•
Check the cable. A crossover cable is required unless the hub has an X
designation.
•
Use another port on the hub.
•
If the hub does not support auto-negotiation, manually configure the Ethernet
controller to match the hub.
•
If you manually configured the duplex mode, make sure that you also manually
configure the speed.
•
Run diagnostics on the LEDs.
If the problem remains, call for service.
Ethernet controller messages
The integrated Ethernet controller might display messages from the following device
drivers:
•
•
Novell NetWare or IntraNetWare system open data-link interface (ODI)
Network driver interface specification (NDIS) adapter for level 4.0 (Windows NT)
Novell NetWare or IntraNetWare system ODI driver teaming
messages
This section provides explanations of the error messages for the Novell NetWare or
IntraNetWare system ODI driver, and suggested actions to resolve each problem.
Table 19. NetWare driver messages for the Ethernet controller.
Message
Couldn’t allocate resources.
Description
Explanation: An unknown error has occurred when trying to allocate needed
resources for the AFT Module.
Action:
AFT group for primary adapter in slot
nnn already exists.
•
Check the system configuration. If the problem persists, contact your
network supplier.
•
Verify that the Ethernet controller is enabled. If the Ethernet controller is
enabled, run the diagnostic programs.
Explanation: An attempt was made to rebind an adapter already in an AFT
group.
Action: Check the AFT slot numbers for existing AFT teams. If the problem
persists, contact your network supplier.
Error locating device control table
(DCT) addresses in internal table.
Make sure that you have loaded LAN
drivers after loading AFT.NLM.
Explanation: The bind command was entered prior to loading the device
driver. The device driver must be loaded after loading AFT.NLM, but before any
bind command can be issued.
Action: Load the driver for the supported adapter and try loading the AFT
module again. If the problem persists, contact your network supplier.
Chapter 6. Solving Problems
125
Table 19. NetWare driver messages for the Ethernet controller.
Message
Insufficient number of arguments
specified.
Description
Explanation: The appropriate or expected number of parameters was not
entered in a command.
Action: Check the parameters required for the given command. If the problem
persists, contact your network supplier.
Duplicate slot numbers detected.
Explanation: An attempt has been made to bind the same slot number more
than once.
Action: Check the slot numbers entered during the bind. Adapter slot numbers
must be valid and unique. If the problem persists, contact your network supplier.
’xxx’ is not supported for AFT team.
Explanation: A bind command has been issued for adapters not supported by
AFT.NLM.
Action: Make sure that you attempt to bind only adapters supported by
AFT.NLM.
Primary and Secondary adapters do
not match. AFT group is not created.
Explanation: A bind command was entered for an adapter team that is a
combination of system and client adapters. An AFT team must be a grouping of
the same classification of adapter.
Action: Verify that all the adapters bound in a team are of the same
classification.
Requested number of Secondary
cards are not found.
Explanation: The number of adapters specified in the bind command could not
be located.
Action: Verify the numbers and slot locations of the adapters to be bound. If
the problem persists, contact your network supplier.
Explanation: Binding of protocol failed. Protocol is either not bound to any
Failed to create AFT group. Make
adapter or is bound to more than one adapter in the group.
sure that the drivers for supported
adapters are loaded, primary adapter
is bound to protocols, and secondary Action: Ensure that the protocol is bound to only one adapter in an AFT team.
adapter is not bound to any protocols.
Error identifying slot numbers for the
specified board names.
Explanation: The mapping between the board name entered and the slot
number for an adapter could not be established.
Action: Check the board name for the adapter before issuing the bind
command. If the problem persists, contact your network supplier.
Can’t unbind specified slot from AFT
group. Make sure that the slot you
specified is for the primary adapter in
an AFT group.
Explanation: The number entered in the unbind command was not the primary
adapter in an AFT group.
LAN adapter at slot nnnn (Port 0xaa)
failed to reset. Check the state of the
adapter.
Explanation: The adapter that you specified could not be initialized.
Action: Reissue the unbind command and specify the slot number for the
primary adapter.
Action:
1.
Load the driver for the supported adapter.
2.
Check that the adapter is seated properly in the slot and try loading the
AFT module again.
If the problem persists, contact your network supplier.
AFT is not supported on this version
of NetWare.
Explanation: The NetWare on your system is not a version supported by AFT.
Action: Load and bind AFT only on supported versions of NetWare (currently
version 4.11 and above).
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IBM xSeries 232: User’s Reference
Table 19. NetWare driver messages for the Ethernet controller.
Message
Failed to allocate resources tags.
Description
Explanation: An unknown error has occurred when trying to allocate needed
resources for the AFT module.
Action: Check system configuration. If the problem persists, contact your
network supplier.
Please unload all LAN drivers before
unloading AFT.NLM.
Explanation: An attempt was made to unload the AFT.NLM module before
unloading the adapter driver.
Action: Unload the adapter driver before unloading the AFT module.
Chapter 6. Solving Problems
127
NDIS 4.0 (Windows NT) driver messages
This section contains the error messages for the NDIS 4.0 drivers. The explanation
and recommended action are included with each message.
Table 20. NDIS (Windows NT) driver messages for the Ethernet controller.
Error code (hex)
0x00
Description
Explanation: The driver could not register the specified interrupt.
Action: Using the Configuration/Setup Utility program, make sure that a PCI interrupt is assigned to
your Ethernet card, and that Ethernet is enabled.
0x01
Explanation: One of the PCI cards did not get the required resources.
Action: Using the Configuration/Setup Utility program, make sure that a PCI interrupt is assigned to
your Ethernet card, and that Ethernet is enabled.
0x02
Explanation: Bad node address (multicast address).
Action: Make sure the locally administered address is valid, if one is specified. The address cannot
be a multicast address.
0x03
Explanation: Failed self-test.
Action: Make sure a cable is attached to the Ethernet connector. If the problem remains, call for
service.
0x0D
Explanation: Could not allocate enough memory for transmit queues.
Action:
0x0E
1.
From the Windows NT desktop, select Start →Control Panel →Networks →Adapters.
2.
Select your IBM Ethernet adapter from the list.
3.
Select Properties →Advanced.
4.
Lower the resource values that apply to the transmit queue.
Explanation: Could not allocate enough memory for receive queue.
Action:
0x0F
0x10
1.
From the Windows NT desktop, select Start →Control Panel →Networks →Adapters.
2.
Select your IBM Ethernet adapter from the list.
3.
Select Properties →Advanced.
4.
Lower the resource values that apply to the receive queue.
Explanation: Could not allocate enough memory for other structures. Action:
1.
From the Windows NT desktop, select Start →Control Panel →Networks →Adapters.
2.
Select your IBM Ethernet adapter from the list.
3.
Select Properties →Advanced.
4.
Lower the value for the resource named in the message.
Explanation: Did not find any Ethernet controllers.
Action: Using the Configuration/Setup Utility program, make sure that Ethernet is enabled.
0x11
Explanation: Multiple Ethernet controllers found, but none matched the required ID.
Action: Using the Configuration/Setup Utility program, make sure that Ethernet is enabled.
0x13
128
Explanation: Did not find any Ethernet controllers that matched the required
subven/subdev.Action: Using the Configuration/Setup Utility program, make sure that Ethernet is
enabled.
IBM xSeries 232: User’s Reference
Table 20. NDIS (Windows NT) driver messages for the Ethernet controller.
Error code (hex)
0x16
Description
Explanation: Single adapter found, but multiple instances tried to load.
Action: Using the Configuration/Setup Utility program, make sure that Ethernet is enabled, and that
the slot containing the IBM xSeries 300 10/100 Ethernet Adapter or the IBM 10/100 EtherJet PCI
adapter is enabled.
0x17
Explanation: Slot parameter not specified in the registry.
Action: Remove the adapter driver and reinstall it. If the problem remains, call for service.
All other 4character
hexadecimal
codes
Action: Call for service.
Chapter 6. Solving Problems
129
Ethernet teaming messages
This section displays the messages associated with Ethernet teaming.
Table 21. NDIS (Windows NT) driver teaming messages for the Ethernet controller.
Event ID
01
Type
Error
Description
Explanation: Team name and physical adapter name are the same. This is
an invalid configuration.
Action: Reconfigure the adapter team by double-clicking the PROSet icon in
the control panel.
02
Error
Explanation: Unable to allocate required resources.
Action: Free some memory resources and restart.
03
Error
Explanation: Unable to read required registry parameters.
Action: Reconfigure the adapter team by double-clicking the PROSet icon in
the control panel.
04
Error
Explanation: Unable to bind to physical adapter.
Action: Reconfigure the adapter team by double-clicking the PROSet icon in
the control panel.
05
Error
Explanation: Unable to initialize an adapter team
Action: Reconfigure the adapter team by double-clicking the
PROSet icon in the control panel.
06
Informational
Explanation: Team nn. Primary adapter is initialized.
Action: None.
07
Informational
Explanation: Team nn. Secondary adapter is initialized.
Action: None.
08
Informational
Explanation: Team nn. Virtual adapter or Team is initialized.
Action: None.
09
Informational
Explanation: Team nn. Primary adapter is switching over.
Action: None.
10
Warning
Explanation: Team nn. Adapter link down.
Action: Make sure the adapter is functioning properly.
11
Informational
Explanation: Team nn. Secondary adapter took over.
Action: None.
12
Warning
Explanation: Team nn. Secondary adapter is deactivated from the Team.
Action: Make sure the secondary adapter is functioning properly and that the
adapter cable is securely connected to the LAN.
13
Informational
Explanation: Team nn. Secondary adapter has rejoined the Team.
Action: None.
14
Informational
Explanation: Team nn. Secondary adapter link is up.
Action: None.
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IBM xSeries 232: User’s Reference
Table 21. NDIS (Windows NT) driver teaming messages for the Ethernet controller.
Event ID
15
Type
Error
Description
Explanation: Team nn. The last adapter has lost its link. Network connection
has been lost.
Action: Shut down the server and replace the adapters; then, restart the
server to reestablish the connection.
16
Informational
Explanation: Team nn. An adapter has reestablished the link. Network
connection has been restored.
Action: None.
17
Informational
Explanation: Team nn. Preferred primary adapter has been detected.
Action: None.
18
Informational
Explanation: Team nn. Preferred secondary adapter has been detected.
Action: None.
19
Informational
Explanation: Team nn. Preferred primary adapter took over.
Action: None.
20
Informational
Explanation: Team nn. Preferred secondary adapter took over.
Action: None.
21
Warning
Explanation: Team nn. Primary adapter does not sense any probes.
Possible reason: partitioned Team.
Action: Make sure the cables of the adapter team are connected to the same
LAN segment. Reconfigure the team if necessary.
Replacing the battery
yret ab eht gni cal peIBM
R
has designed this product with your safety in mind. The lithium battery must be
handled correctly to avoid possible danger. If you replace the battery, you must adhere
to the following instructions.
Note: In the U.S., call 1-800-IBM-4333 for information about battery disposal.
If you replace the original lithium battery with a heavy-metal battery or a battery with
heavy-metal components, be aware of the following environmental consideration.
Batteries and accumulators that contain heavy metals must not be disposed of with
normal domestic waste. They will be taken back free of charge by the manufacturer,
distributor, or representative, to be recycled or disposed of in a proper manner.
To order replacement batteries, call 1-800-772-2227 within the United States, and 1800-465-7999 or 1-800-465-6666 within Canada. Outside the U.S. and Canada, call
your IBM reseller or IBM marketing representative.
Note: After you replace the battery, you must reconfigure your server and reset the
system date and time.
Chapter 6. Solving Problems
131
Statement 2
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8027 or an
equivalent type battery recommended by the manufacturer. If your system has a
module containing a lithium battery, replace it only with the same module type made
by the same manufacturer. The battery contains lithium and can explode if not properly
used, handled, or disposed of.
Do not:
•
Throw or immerse into water.
•
Heat to more than 100 C (212 F)
•
Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
To replace the battery:
1. Read “Before you begin” on page 37, and follow any special handling and
installation instructions supplied with the replacement battery.
2. Turn off the server and peripheral devices and disconnect all external cables and
power cords; then, remove the server cover.
3. Remove the battery:
a. Use one finger to lift the battery clip over the battery.
b.
Use one finger to slightly slide the battery out from its socket. The spring
mechanism will push the battery out toward you as you slide it from the
socket.
c.
Use your thumb and index finger to pull the battery from under the battery
clip.
d. Ensure that the battery clip is touching the base of the battery socket by
pressing gently on the clip.
132
IBM xSeries 232: User’s Reference
4. Insert the new battery:
a. Tilt the battery so that you can insert it into the socket, under the battery clip.
b.
As you slide it under the battery clip, press the battery down into the socket.
5. Reinstall the server cover and connect the cables.
Note: Wait approximately 20 seconds after you plug the power cord of your
server into an electrical outlet for the Power Control button to become
active.
6. Turn on the server.
7. Start the Configuration/Setup Utility program and set configuration parameters.
•
Set the system date and time.
•
Set the power-on password.
•
Reconfigure your server.
Getting information, help, and service
If you need help, service, or technical assistance or just want more information about
IBM products, you will find a wide variety of sources available from IBM to assist you.
This section contains information about where to go for additional information about
IBM and IBM products, what to do if you experience a problem with your computer,
and whom to call for service should it be necessary.
Getting information
Information about your IBM server product and preinstalled software, if any, is
available in the documentation that comes with your server. That documentation
includes printed books, online books, README files, and help files. In addition,
information about IBM products is available on the World Wide Web and through the
IBM Automated Fax System.
Using the World Wide Web
On the World Wide Web, the IBM Web site has up-to-date information about IBM
products and support. The address for the IBM Personal Computing home page is
http://www.ibm.com/pc/.
You can find support information for your IBM products at
http://www.ibm.com/pc/support/.
If you click Profile from the support page, you can create a customized support page
that is specific to your hardware, complete with Frequently Asked Questions, Parts
Information, Technical Hints and Tips, and Downloadable Files. In addition, you can
choose to receive e-mail notifications whenever new information becomes available
about your registered products.
Chapter 6. Solving Problems
133
You also can order publications through the IBM Publications Ordering System at
http://www.elink.ibmlink.ibm.com/public/applications/publications/cgibin/pbi.cgi.
Getting information by fax
If you have a touch-tone telephone and access to a fax machine, in the U.S. and
Canada, you can receive, by fax, marketing and technical information on many topics,
including hardware, operating systems, and local area networks (LANs).
You can call the IBM Automated Fax System 24 hours a day, 7 days a week. Follow
the recorded instructions, and the requested information will be sent to your fax
machine. In the U.S. and Canada, to access the IBM Automated Fax System, call 1800-426-3395.
Getting help and service
If you have a problem with your server product you will find a wide variety of sources
available to help you.
Using the documentation and diagnostic programs
Many problems can be solved without outside assistance. If you experience a problem
with your server product, the first place to start is the troubleshooting information in
your IBM documentation. If you suspect a software problem, see the documentation,
including README files and online help, that comes with the operating system or
application program.
Most IBM server products come with a set of diagnostic programs that you can use to
help you identify hardware problems. See the troubleshooting information in your IBM
documentation for instructions on using the diagnostic programs.
The troubleshooting information or the diagnostic programs might tell you that you
need additional or updated device drivers or other software. IBM maintains pages on
the World Wide Web where you can get the latest technical information and download
device drivers and updates. To access these pages, go to
http://www.ibm.com/pc/support/ and follow the instructions.
Calling for service
If you have tried to correct the problem yourself and still need help, during the
warranty period, you can get help and information by telephone through the IBM
HelpCenter®. The following services are available during the warranty period:
•
Problem determination - Trained personnel are available to assist you with
determining if you have a hardware problem and deciding what action is
necessary to fix the problem.
•
IBM hardware repair - If the problem is determined to be caused by IBM
hardware under warranty, trained service personnel are available to provide the
applicable level of service.
•
Engineering Change management - Occasionally, there might be changes that
are required after a product has been sold. IBM or your reseller, if authorized by
IBM, will make selected Engineering Changes (ECs) available that apply to your
hardware.
The following items are not covered:
•
•
•
•
134
Replacement or use of non-IBM parts or nonwarranted IBM parts. All warranted
parts contain a 7-character identification in the format IBM FRU XXXXXXX.
Identification of software problem sources.
Configuration of BIOS as part of an installation or upgrade.
Changes, modifications, or upgrades to device drivers.
IBM xSeries 232: User’s Reference
•
•
Installation and maintenance of network operating systems (NOS).
Installation and maintenance of application programs.
Refer to your IBM hardware warranty for a full explanation of IBM warranty terms. Be
sure to retain your proof of purchase to obtain warranty service.
In the U.S. and Canada, these services are available 24 hours a day, 7 days a week.
In the U.K., these services are available Monday through Friday, from 9:00 a.m. to
6:00 p.m.
Note: Response time will vary depending on the number and complexity of incoming
calls.
In addition, you are eligible for IBM Start Up Support for 90 days after installation. This
service provides assistance for:
•
•
•
Setting up your network operating system
Installing and configuring interface adapters
Installing and configuring network adapters
Please have the following information ready when you call:
•
•
•
•
•
Machine type and model
Serial numbers of your IBM hardware products
Description of the problem
Exact wording of any error messages
Hardware and software configuration information
Phone numbers are subject to change without notice. For the most up-to-date phone
numbers, go to http://www.ibm.com/pc/support/ and click Support Phone List.
Country
Telephone number
Austria
Österreich
01-24 592 5901
Belgium - Dutch
Belgie
02-210 9820
Belgium - French
Belgique
02-210 9800
Canada
Toronto only
416-383-3344
Canada
Canada - all other
1-800-565-3344
Denmark
Danmark
45 20 82 00
Finland
Suomi
09-22 931 840
France
France
02 38 55 74 50
Germany
Deutschland
07032-1549 201
Ireland
Ireland
01-815 9202
Italy
Italia
02-482 9202
Luxembourg
Luxembourg
298-977 5063
Netherlands
Nederland
020-514 5770
Norway
Norge
23 05 32 40
Portugal
Portugal
21-791 51 47
Spain
España
91-662 49 16
Sweden
Sverige
08-477 4420
Switzerland
Schweiz/Suisse/Svizzera
0848-80 52 52
Chapter 6. Solving Problems
135
Country
Telephone number
United Kingdom
United Kingdom
01475-555 055
U.S.A. and Puerto Rico
U.S.A. and Puerto Rico
1-800-772-2227
In all other countries, contact your IBM reseller or IBM marketing representative.
Purchasing additional services
During and after the warranty period, you can purchase additional services, such as
support for IBM and non-IBM hardware, operating systems, and application programs;
network setup and configuration; upgraded or extended hardware repair services; and
custom installations. Service availability and service name might vary by country.
For more information about these services, contact your IBM marketing
representative.
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IBM xSeries 232: User’s Reference
Appendix A. Product warranties and notices
This chapter contains warranty and emission notices. It also contains trademarks and
general-information notices.
Warranty Information
This section contains the warranty period for your product and the IBM Statement of
Limited Warranty.
Warranty Period
Machine - IBM
xSeries 232
Warranty Period* - Parts - 3 years, labor - 3 years
* Contact your place of purchase for warranty service information. Some IBM Machines are
eligible for On-site warranty service depending on the country where service is performed.
IBM Statement of Limited Warranty
Z125-4753-06 8/2000
Part 1 - General Terms
This Statement of Limited Warranty includes Part 1 - General Terms and Part 2 Country-unique Terms. The terms of Part 2 replace or modify those of Part 1. The
warranties provided by IBM in this Statement of Limited Warranty apply only to
Machines you purchase for your use, and not for resale, from IBM or your reseller. The
term "Machine" means an IBM machine, its features, conversions, upgrades,
elements, or accessories, or any combination of them. The term "Machine" does not
include any software programs, whether pre-loaded with the Machine, installed
subsequently or otherwise. Unless IBM specifies otherwise, the following warranties
apply only in the country where you acquire the Machine. Nothing in this Statement of
Limited Warranty affects any statutory rights of consumers that cannot be waived or
limited by contract. If you have any questions, contact IBM or your reseller.
The IBM Warranty for Machines
IBM warrants that each Machine 1) is free from defects in materials and workmanship
and 2) conforms to IBM's Official Published Specifications ("Specifications"). The
warranty period for a Machine is a specified, fixed period commencing on its Date of
Installation. The date on your sales receipt is the Date of Installation unless IBM or
your reseller informs you otherwise.
If a Machine does not function as warranted during the warranty period, and IBM or
your reseller are unable to either 1) make it do so or 2) replace it with one that is at
least functionally equivalent, you may return it to your place of purchase and your
money will be refunded.
Extent of Warranty
The warranty does not cover the repair or exchange of a Machine resulting from
misuse, accident, modification, unsuitable physical or operating environment,
improper maintenance by you, or failure caused by a product for which IBM is not
© Copyright IBM Corp. 2001
137
responsible. The warranty is voided by removal or alteration of Machine or parts
identification labels.
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE
ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND
YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO
JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE
EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH
WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO
WARRANTIES APPLY AFTER THAT PERIOD.
Items Not Covered by Warranty
IBM does not warrant uninterrupted or error-free operation of a Machine.
Any technical or other support provided for a Machine under warranty, such as
assistance via telephone with "how-to" questions and those regarding Machine set-up
and installation, will be provided WITHOUT WARRANTIES OF ANY KIND.
Warranty Service
To obtain warranty service for a Machine, contact IBM or your reseller. If you do not
register your Machine with IBM, you may be required to present proof of purchase.
During the warranty period, IBM or your reseller, if approved by IBM to provide
warranty service, provides without charge certain types of repair and exchange
service to keep Machines in, or restore them to, conformance with their
Specifications. IBM or your reseller will inform you of the available types of service for
a Machine based on its country of installation. At its discretion, IBM or your reseller
will 1) either repair or exchange the failing Machine and 2) provide the service either
at your location or a service center. IBM or your reseller will also manage and install
selected engineering changes that apply to the Machine.
Some parts of IBM Machines are designated as Customer Replaceable Units (called
"CRUs"), e.g., keyboards, memory, or hard disk drives. IBM ships CRUs to you for
replacement by you. You must return all defective CRUs to IBM within 30 days of your
receipt of the replacement CRU. You are responsible for downloading designated
Machine Code and Licensed Internal Code updates from an IBM Internet Web site or
from other electronic media, and following the instructions that IBM provides.
When warranty service involves the exchange of a Machine or part, the item IBM or
your reseller replaces becomes its property and the replacement becomes yours. You
represent that all removed items are genuine and unaltered. The replacement may not
be new, but will be in good working order and at least functionally equivalent to the
item replaced. The replacement assumes the warranty service status of the replaced
item. Many features, conversions, or upgrades involve the removal of parts and their
return to IBM. A part that replaces a removed part will assume the warranty service
status of the removed part.
Before IBM or your reseller exchanges a Machine or part, you agree to remove all
features, parts, options, alterations, and attachments not under warranty service.
You also agree to
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IBM xSeries 232: User’s Reference
1. ensure that the Machine is free of any legal obligations or restrictions that prevent
its exchange;
2. obtain authorization from the owner to have IBM or your reseller service a
Machine that you do not own; and
3. where applicable, before service is provided:
a. follow the problem determination, problem analysis, and service request
procedures that IBM or your reseller provides;
b. secure all programs, data, and funds contained in a Machine;
c. provide IBM or your reseller with sufficient, free, and safe access to your
facilities to permit them to fulfill their obligations; and
d. inform IBM or your reseller of changes in a Machine's location.
IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM's
possession or 2) in transit in those cases where IBM is responsible for the
transportation charges.
Neither IBM nor your reseller is responsible for any of your confidential, proprietary or
personal information contained in a Machine which you return to IBM or your reseller
for any reason. You should remove all such information from the Machine prior to its
return.
Limitation of Liability
Circumstances may arise where, because of a default on IBM's part or other liability,
you are entitled to recover damages from IBM. In each such instance, regardless of
the basis on which you are entitled to claim damages from IBM (including
fundamental breach, negligence, misrepresentation, or other contract or tort claim),
except for any liability that cannot be waived or limited by applicable laws, IBM is liable
for no more than
1. damages for bodily injury (including death) and damage to real property and
tangible personal property; and
2. the amount of any other actual direct damages, up to the charges (if recurring, 12
months' charges apply) for the Machine that is subject of the claim. For purposes
of this item, the term "Machine" includes Machine Code and Licensed Internal
Code.
This limit also applies to IBM's suppliers and your reseller. It is the maximum for
which IBM, its suppliers, and your reseller are collectively responsible.
UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE FOLLOWING:
1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN THOSE
UNDER THE FIRST ITEM LISTED ABOVE); 2) LOSS OF, OR DAMAGE TO, YOUR
RECORDS OR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES
OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES, LOST PROFITS OR
LOST SAVINGS, EVEN IF IBM, ITS SUPPLIERS OR YOUR RESELLER IS
INFORMED OF THEIR POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO
YOU.
Governing Law
Both you and IBM consent to the application of the laws of the country in which you
acquired the Machine to govern, interpret, and enforce all of your and IBM’s rights,
duties, and obligations arising from, or relating in any manner to, the subject matter of
this Agreement, without regard to conflict of law principles.
Appendix A. Product warranties and notices
139
Part 2 - Country-unique Terms
AMERICAS
BRAZIL
Governing Law: The following is added after the first sentence:
Any litigation arising from this Agreement will be settled exclusively by the court of Rio
de Janeiro.
NORTH AMERICA
Warranty Service: The following is added to this Section:
To obtain warranty service from IBM in Canada or the United States, call 1-800-IBMSERV (426-7378).
CANADA
Governing Law: The following replaces "laws of the country in which you acquired
the Machine" in the first sentence:
laws in the Province of Ontario.
UNITED STATES
Governing Law: The following replaces "laws of the country in which you acquired
the Machine" in the first sentence:
laws of the State of New York.
ASIA PACIFIC
AUSTRALIA
The IBM Warranty for Machines: The following paragraph is added to this Section:
The warranties specified in this Section are in addition to any rights you may have
under the Trade Practices Act 1974 or other similar legislation and are only limited to
the extent permitted by the applicable legislation.
Limitation of Liability: The following is added to this Section:
Where IBM is in breach of a condition or warranty implied by the Trade Practices Act
1974 or other similar legislation, IBM's liability is limited to the repair or replacement of
the goods or the supply of equivalent goods. Where that condition or warranty relates
to right to sell, quiet possession or clear title, or the goods are of a kind ordinarily
acquired for personal, domestic or household use or consumption, then none of the
limitations in this paragraph apply.
Governing Law: The following replaces "laws of the country in which you acquired
the Machine" in the first sentence:
laws of the State or Territory.
CAMBODIA, LAOS, AND VIETNAM
Governing Law: The following replaces "laws of the country in which you acquired
the Machine" in the first sentence:
laws of the State of New York.
The following is added to this Section:
Disputes and differences arising out of or in connection with this Agreement shall be
finally settled by arbitration which shall be held in Singapore in accordance with the
rules of the International Chamber of Commerce (ICC). The arbitrator or arbitrators
designated in conformity with those rules shall have the power to rule on their own
140
IBM xSeries 232: User’s Reference
competence and on the validity of the Agreement to submit to arbitration. The
arbitration award shall be final and binding for the parties without appeal and the
arbitral award shall be in writing and set forth the findings of fact and the conclusions
of law.
All proceedings shall be conducted, including all documents presented in such
proceedings, in the English language. The number of arbitrators shall be three, with
each side to the dispute being entitled to appoint one arbitrator.
The two arbitrators appointed by the parties shall appoint a third arbitrator before
proceeding upon the reference. The third arbitrator shall act as chairman of the
proceedings. Vacancies in the post of chairman shall be filled by the president of the
ICC. Other vacancies shall be filled by the respective nominating party. Proceedings
shall continue from the stage they were at when the vacancy occurred.
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days of
the date the other party appoints its, the first appointed arbitrator shall be the sole
arbitrator, provided that the arbitrator was validly and properly appointed.
The English language version of this Agreement prevails over any other language
version.
HONG KONG AND MACAU
Governing Law: The following replaces "laws of the country in which you acquired
the Machine" in the first sentence:
laws of Hong Kong Special Administrative Region.
INDIA
Limitation of Liability: The following replaces items 1 and 2 of this Section:
1. liability for bodily injury (including death) or damage to real property and tangible
personal property will be limited to that caused by IBM's negligence;
2. as to any other actual damage arising in any situation involving nonperformance
by IBM pursuant to, or in any way related to the subject of this Statement of
Limited Warranty, IBM's liability will be limited to the charge paid by you for the
individual Machine that is the subject of the claim.
JAPAN
Governing Law: The following sentence is added to this Section:
Any doubts concerning this Agreement will be initially resolved between us in good
faith and in accordance with the principle of mutual trust.
NEW ZEALAND
The IBM Warranty for Machines: The following paragraph is added to this Section:
The warranties specified in this Section are in addition to any rights you may have
under the Consumer Guarantees Act 1993 or other legislation which cannot be
excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect of
any goods which IBM provides, if you require the goods for the purposes of a
business as defined in that Act.
Limitation of Liability: The following is added to this Section:
Where Machines are not acquired for the purposes of a business as defined in the
Consumer Guarantees Act 1993, the limitations in this Section are subject to the
limitations in that Act.
Appendix A. Product warranties and notices
141
PEOPLE'S REPUBLIC OF CHINA (PRC)
Governing Law: The following replaces this Section:
Both you and IBM consent to the application of the laws of the State of New York
(except when local law requires otherwise) to govern, interpret, and enforce all your
and IBM’s rights, duties, and obligations arising from, or relating in any manner to, the
subject matter of this Agreement, without regard to conflict of law principles.
Any disputes arising from or in connection with this Agreement will first be resolved by
friendly negotiations, failing which either of us has the right to submit the dispute to
the China International Economic and Trade Arbitration Commission in Beijing, the
PRC, for arbitration in accordance with its arbitration rules in force at the time. The
arbitration tribunal will consist of three arbitrators. The language to be used therein
will be English and Chinese. An arbitral award will be final and binding on all the
parties, and will be enforceable under the Convention on the Recognition and
Enforcement of Foreign Arbitral Awards (1958).
The arbitration fee will be borne by the losing party unless otherwise determined by
the arbitral award.
During the course of arbitration, this Agreement will continue to be performed except
for the part which the parties are disputing and which is undergoing arbitration.
EUROPE, MIDDLE EAST, AFRICA (EMEA)
THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES:
The terms of this Statement of Limited Warranty apply to Machines purchased from
IBM or an IBM reseller.
Warranty Service:
If you purchase an IBM Machine in Austria, Belgium, Denmark, Estonia, Finland,
France, Germany, Greece, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg,
Netherlands, Norway, Portugal, Spain, Sweden, Switzerland or United Kingdom, you
may obtain warranty service for that Machine in any of those countries from either (1)
an IBM reseller approved to perform warranty service or (2) from IBM. If you purchase
an IBM Personal Computer Machine in Albania, Armenia, Belarus, Bosnia and
Herzegovina, Bulgaria, Croatia, Czech Republic, Georgia, Hungary, Kazakhstan,
Kirghizia, Federal Republic of Yugoslavia, Former Yugoslav Republic of Macedonia
(FYROM), Moldova, Poland, Romania, Russia, Slovak Republic, Slovenia, or Ukraine,
you may obtain warranty service for that Machine in any of those countries from either
(1) an IBM reseller approved to perform warranty service or (2) from IBM.
If you purchase an IBM Machine in a Middle Eastern or African country, you may
obtain warranty service for that Machine from the IBM entity within the country of
purchase, if that IBM entity provides warranty service in that country, or from an IBM
reseller, approved by IBM to perform warranty service on that Machine in that country.
Warranty service in Africa is available within 50 kilometers of an IBM authorized
service provider. You are responsible for transportation costs for Machines located
outside 50 kilometers of an IBM authorized service provider.
Governing Law:
The applicable laws that govern, interpret and enforce rights, duties, and obligations
of each of us arising from, or relating in any manner to, the subject matter of this
Statement, without regard to conflict of laws principles, as well as Country-unique
terms and competent court for this Statement are those of the country in which the
warranty service is being provided, except that in 1) Albania, Bosnia-Herzegovina,
Bulgaria, Croatia, Hungary, Former Yugoslav Republic of Macedonia, Romania,
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IBM xSeries 232: User’s Reference
Slovakia, Slovenia, Armenia, Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyzstan,
Moldova, Russia, Tajikistan, Turkmenistan, Ukraine, and Uzbekistan, the laws of
Austria apply; 2) Estonia, Latvia, and Lithuania, the laws of Finland apply; 3) Algeria,
Benin, Burkina Faso, Cameroon, Cape Verde, Central African Republic, Chad, Congo,
Djibouti, Democratic Republic of Congo, Equatorial Guinea, France, Gabon, Gambia,
Guinea, Guinea-Bissau, Ivory Coast, Lebanon, Mali, Mauritania, Morocco, Niger,
Senegal, Togo, and Tunisia, this Agreement will be construed and the legal relations
between the parties will be determined in accordance with the French laws and all
disputes arising out of this Agreement or related to its violation or execution, including
summary proceedings, will be settled exclusively by the Commercial Court of Paris; 4)
Angola, Bahrain, Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya,
Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar,
Rwanda, Sao Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania, Uganda, United
Arab Emirates, United Kingdom, West Bank/Gaza, Yemen, Zambia, and Zimbabwe,
this Agreement will be governed by English Law and disputes relating to it will be
submitted to the exclusive jurisdiction of the English courts; and 5) in Greece, Israel,
Italy, Portugal, and Spain any legal claim arising out of this Statement will be brought
before, and finally settled by, the competent court of Athens, Tel Aviv, Milan, Lisbon,
and Madrid, respectively.
THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED:
AUSTRIA AND GERMANY
The IBM Warranty for Machines: The following replaces the first sentence of the first
paragraph of this Section:
The warranty for an IBM Machine covers the functionality of the Machine for its normal
use and the Machine's conformity to its Specifications.
The following paragraphs are added to this Section:
The minimum warranty period for Machines is six months. In case IBM or your reseller
is unable to repair an IBM Machine, you can alternatively ask for a partial refund as far
as justified by the reduced value of the unrepaired Machine or ask for a cancellation of
the respective agreement for such Machine and get your money refunded.
Extent of Warranty: The second paragraph does not apply.
Warranty Service: The following is added to this Section:
During the warranty period, transportation for delivery of the failing Machine to IBM
will be at IBM's expense.
Limitation of Liability: The following paragraph is added to this Section:
The limitations and exclusions specified in the Statement of Limited Warranty will not
apply to damages caused by IBM with fraud or gross negligence and for express
warranty.
The following sentence is added to the end of item 2:
IBM’s liability under this item is limited to the violation of essential contractual terms in
cases of ordinary negligence.
EGYPT
Limitation of Liability: The following replaces item 2 in this Section:
as to any other actual direct damages, IBM's liability will be limited to the total amount
you paid for the Machine that is the subject of the claim. For purposes of this item, the
term "Machine" includes Machine Code and Licensed Internal Code.
Applicability of suppliers and resellers (unchanged).
Appendix A. Product warranties and notices
143
FRANCE
Limitation of Liability: The following replaces the second sentence of the first
paragraph of this Section:
In such instances, regardless of the basis on which you are entitled to claim damages
from IBM, IBM is liable for no more than: (items 1 and 2 unchanged).
IRELAND
Extent of Warranty: The following is added to this Section:
Except as expressly provided in these terms and conditions, all statutory conditions,
including all warranties implied, but without prejudice to the generality of the foregoing
all warranties implied by the Sale of Goods Act 1893 or the Sale of Goods and Supply
of Services Act 1980 are hereby excluded.
Limitation of Liability: The following replaces items one and two of the first
paragraph of this Section:
1. death or personal injury or physical damage to your real property solely caused by
IBM's negligence; and
2. the amount of any other actual direct damages, up to 125 percent of the charges (if
recurring, the 12 months' charges apply) for the Machine that is the subject of the
claim or which otherwise gives rise to the claim.
Applicability of suppliers and resellers (unchanged).
The following paragraph is added at the end of this Section:
IBM's entire liability and your sole remedy, whether in contract or in tort, in respect of
any default shall be limited to damages.
ITALY
Limitation of Liability: The following replaces the second sentence in the first
paragraph:
In each such instance unless otherwise provided by mandatory law, IBM is liable for
no more than:
1. (unchanged)
2. as to any other actual damage arising in all situations involving nonperformance by
IBM pursuant to, or in any way related to the subject matter of this Statement of
Warranty, IBM's liability, will be limited to the total amount you paid for the Machine
that is the subject of the claim.
Applicability of suppliers and resellers (unchanged).
The following replaces the third paragraph of this Section:
Unless otherwise provided by mandatory law, IBM and your reseller are not liable for
any of the following: (items 1 and 2 unchanged) 3) indirect damages, even if IBM or
your reseller is informed of their possibility.
SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND
Limitation of Liability: The following is added to this Section:
IBM's entire liability to you for actual damages arising in all situations involving
nonperformance by IBM in respect of the subject matter of this Statement of Warranty
will be limited to the charge paid by you for the individual Machine that is the subject of
your claim from IBM.
UNITED KINGDOM
Limitation of Liability: The following replaces items 1 and 2 of the first paragraph of
this Section:
144
IBM xSeries 232: User’s Reference
1. death or personal injury or physical damage to your real property solely caused
by IBM's negligence;
2. the amount of any other actual direct damages or loss, up to 125 percent of the
charges (if recurring, the 12 months' charges apply) for the Machine that is the
subject of the claim or which otherwise gives rise to the claim;
The following item is added to this paragraph:
3. breach of IBM's obligations implied by Section 12 of the Sale of Goods Act 1979 or
Section 2 of the Supply of Goods and Services Act 1982.
Applicability of suppliers and resellers (unchanged).
The following is added to the end of this Section:
IBM's entire liability and your sole remedy, whether in contract or in tort, in respect of
any default shall be limited to damages.
Notices
This publication was developed for products and services offered in the U.S.A.
IBM may not offer the products, services, or features discussed in this document in
other countries. Consult your local IBM representative for information on the products
and services currently available in your area. Any reference to an IBM product,
program, or service is not intended to state or imply that only that IBM product,
program, or service may be used. Any functionally equivalent product, program, or
service that does not infringe any IBM intellectual property right may be used instead.
However, it is the user’s responsibility to evaluate and verify the operation of any nonIBM product, program, or service.
IBM may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not give you any
license to these patents. You can send license inquiries, in writing, to:
IBM Director of Licensing
IBM Corporation
North Castle Drive
Armonk, NY 10504-1785
U.S.A.
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. Some states do not allow disclaimer of express or implied warranties in
certain transactions, therefore, this statement may not apply to you.
This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. IBM may make improvements and/or
changes in the product(s) and/or the program(s) described in this publication at any
time without notice.
Any references in this publication to non-IBM Web sites are provided for convenience
only and do not in any manner serve as an endorsement of those Web sites. The
materials at those Web sites are not part of the materials for this IBM product, and use
of those Web sites is at your own risk.
IBM may use or distribute any of the information you supply in any way it believes
appropriate without incurring any obligation to you.
Appendix A. Product warranties and notices
145
Edition notice
© COPYRIGHT INTERNATIONAL BUSINESS MACHINES CORPORATION, 2001.
All rights reserved.
Note to U.S. Government Users — Documentation related to restricted rights — Use,
duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule
Contract with IBM Corp.
Processing date data
This IBM hardware product and IBM software products that might be packaged with it
have been designed, when used in accordance with their associated documentation,
to process date data correctly within and between the 20th and 21st centuries,
provided all other products (for example, software, hardware, and firmware) used with
these products properly exchange accurate date data with them.
IBM cannot take responsibility for the date data processing capabilities of non-IBM
products, even if those products are preinstalled or otherwise distributed by IBM. You
should contact the vendors responsible for those products directly to determine the
capabilities of their products and update them if needed. This IBM hardware product
cannot prevent errors that might occur if software, upgrades, or peripheral devices you
use or exchange data with do not process date data correctly.
The foregoing is a Year 2000 Readiness Disclosure.
Trademarks
The following terms are trademarks of the IBM Corporation in the United States, other
countries, or both:
Alert on LAN
Predictive Failure
Analysis
DB2
ServeRAID
e-business logo
ServerGuide
EtherJet
ServerProven
HelpCenter
TechConnect
IBM
Wake on LAN
Light Path Diagnostics
xSeries
Lotus and Domino are trademarks of Lotus Development Corporation in the United
States, other countries, or both.
Tivoli and NetView are trademarks of Tivoli Systems Inc. in the United States, other
countries, or both.
Intel and Pentium are trademarks of Intel Corporation in the United States, other
countries, or both.
Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation.
UNIX is a registered trademark of The Open Group in the United States and other
countries.
Java and all Java-based trademarks and logos are trademarks or registered
trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.
146
IBM xSeries 232: User’s Reference
Other company, product, and service names may be trademarks or service marks of
others.
Important notes
Processor speeds indicate the internal clock speed of the microprocessor; other
factors also affect application performance.
When referring to hard disk drive capacity, MB stands for 1000 000 bytes and GB
stands for 1 000 000 000 bytes. Total user-accessible capacity may vary depending on
operating environments.
Maximum internal hard disk drive capacities assume the replacement of any standard
hard disk drives and population of all hard disk drive bays with the largest currently
supported drives available from IBM.
Unless otherwise stated, IBM makes no representations or warranties with respect to
non-IBM products. Support (if any) for the non-IBM products is provided by the third
party, not IBM.
Some software may differ from its retail version (if available), and may not include user
manuals or all program functionality.
Electronic emission notices
Federal Communications Commission (FCC) Statement
Note: This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference, in which case the user will be required to correct the interference at his
own expense.
Properly shielded and grounded cables and connectors must be used in order to meet
FCC emission limits. IBM is not responsible for any radio or television interference
caused by using other than recommended cables and connectors or by unauthorized
changes or modifications to this equipment. Unauthorized changes or modifications
could void the user's authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
Industry Canada Class A emission compliance statement
This Class A digital apparatus complies with Canadian ICES-003.
Avis de conformité à la réglementation d'Industrie Canada
Cet appareil numérique de classe A est conforme à la norme NMB-003 du Canada.
Appendix A. Product warranties and notices
147
Australia and New Zealand Class A statement
Attention: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate
measures.
United Kingdom telecommunications safety requirement
Notice to Customers
This apparatus is approved under approval number NS/G/1234/J/100003 for indirect
connection to public telecommunication systems in the United Kingdom.
European Union EMC Directive conformance statement
This product is in conformity with the protection requirements of EU Council Directive
89/336/EEC on the approximation of the laws of the Member States relating to
electromagnetic compatibility. IBM cannot accept responsibility for any failure to
satisfy the protection requirements resulting from a nonrecommended modification of
the product, including the fitting of non-IBM option cards.
This product has been tested and found to comply with the limits for Class A
Information Technology Equipment according to CISPR 22/European Standard EN
55022. The Limits for Class A equipment were derived for commercial and industrial
environments to provide reasonable protection against interference with licensed
communication equipment.
Attention: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate
measures.
Taiwan electrical emission statement
Japanese Voluntary Control Council for Interference (VCCI)
statement
148
IBM xSeries 232: User’s Reference
Power cords
For your safety, IBM provides a power cord with a grounded attachment plug to use
with this IBM product. To avoid electrical shock, always use the power cord and plug
with a properly grounded outlet.
IBM power cords used in the United States and Canada are listed by Underwriter's
Laboratories (UL) and certified by the Canadian Standards Association (CSA).
For units intended to be operated at 115 volts: Use a UL-listed and CSA-certified cord
set consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor cord, a
maximum of 15 feet in length and a parallel blade, grounding-type attachment plug
rated 15 amperes, 125 volts.
For units intended to be operated at 230 volts (U.S. use): Use a UL-listed and CSAcertified cord set consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor
cord, a maximum of 15 feet in length and a tandem blade, grounding-type attachment
plug rated 15 amperes, 250 volts.
For units intended to be operated at 230 volts (outside the U.S.): Use a cord set with a
grounding-type attachment plug. The cord set should have the appropriate safety
approvals for the country in which the equipment will be installed.
IBM power cords for a specific country or region are usually available only in that
country or region.
IBM power cord part
number
Used in these countries and regions
13F9940
Argentina, Australia, China (PRC), New Zealand, Papua New
Guinea, Paraguay, Uruguay, Western Samoa
13F9979
Afghanistan, Algeria, Andorra, Angola, Austria, Belgium, Benin,
Bulgaria, Burkina Faso, Burundi, Cameroon, Central African Rep.,
Chad, China (Macau S.A.R.), Czech Republic, Egypt, Finland,
France, French Guiana, Germany, Greece, Guinea, Hungary,
Iceland, Indonesia, Iran, Ivory Coast, Jordan, Lebanon,
Luxembourg, Malagasy, Mali, Martinique, Mauritania, Mauritius,
Monaco, Morocco, Mozambique, Netherlands, New Caledonia,
Niger, Norway, Poland, Portugal, Romania, Senegal, Slovakia,
Spain, Sudan, Sweden, Syria, Togo, Tunisia, Turkey, former USSR,
Vietnam, former Yugoslavia, Zaire, Zimbabwe
13F9997
Denmark
14F0015
Bangladesh, Burma, Pakistan, South Africa, Sri Lanka
14F0033
Antigua, Bahrain, Brunei, Channel Islands, China (Hong Kong
S.A.R.), Cyprus, Dubai, Fiji, Ghana, India, Iraq, Ireland, Kenya,
Kuwait, Malawi, Malaysia, Malta, Nepal, Nigeria, Polynesia, Qatar,
Sierra Leone, Singapore, Tanzania, Uganda, United Kingdom,
Yemen, Zambia
14F0051
Liechtenstein, Switzerland
14F0069
Chile, Ethiopia, Italy, Libya, Somalia
14F0087
Israel
1838574
Thailand
Appendix A. Product warranties and notices
149
IBM power cord part
number
6952301
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IBM xSeries 232: User’s Reference
Used in these countries and regions
Bahamas, Barbados, Bermuda, Bolivia, Brazil, Canada, Cayman
Islands, Colombia, Costa Rica, Dominican Republic, Ecuador, El
Salvador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan,
Korea (South), Liberia, Mexico, Netherlands Antilles, Nicaragua,
Panama, Peru, Philippines, Saudi Arabia, Suriname, Taiwan,
Trinidad (West Indies), United States of America, Venezuela
Index
A
acoustical noise emmisions 2
adapter
considerations 49
installing 50
PCI 48
PCI bus, which 49
RAID 51
adapter fault tolerance 80
adaptive load balancing 80
air circulation 11
B
battery replacement 131
bezel
installing 73, 75
removing 48
BIOS, restoring 113
boot block jumper 33
C
cable-management arm 87, 88
cabling
Ethernet 79
external 87
rack model 88
RAID adapter 51
routing on back 87
CD-ROM drive 2
CDs
ServerGuide 24
Class A electronic emission notice 147
colors, meaning of 29
components
color 29
location of 29
major 29
configuration
Configuration/Setup Utility 13
SCSISelect utility 13, 18
ServeRAID programs 13
ServerGuide CDs 13
with ServerGuide 25
Configuration/Setup Utility 13
configuring
Ethernet 79
connectors, external 76
controller
Ethernet 79
controls and indicators 6
cover
installing 72, 74
cover, removing 45, 46
© Copyright IBM Corp. 2001
creating VLAN 82
D
data rate
Ethernet 79
diagnostic programs
error messages 104
DIMM. See memory module
diskette drive 2
door
installing 73
removing 47
drives, See hot-swap or non-hot-swap
E
electrical ix
electrical input 2
Electrical outlets and cable lengths 12
electronic emission Class A notice 147
emission requirements
electronic emission Class A notice 147
environment
air temperature 2
humidity 2
error messages. See messages
Ethernet
adapter fault tolerance 80
adaptive load balancing 80
cabling 79
Cisco Fast EtherChannel 80
configuring 79
creating VLAN 82
error messages 125
failover 79
high performance modes 80
IntraNetWare error messages 125
modes 80
NetWare error messages 125
pin-number assignment 82
priority filters 80
priority packet mode 80
teaming 80
troubleshooting information 123
VLAN 81
Windows NT error messages 128
Ethernet port 79
expansion
bays 2
slots 2
F
failover
Ethernet 79
151
fan, replacing 71
FCC Class A notice 147
features 2
ServerGuide 24
filters
priority 80
microprocessor
installing 62
specifications 2
modes 79
Ethernet 80
N
G
glare and lighting 11
H
hard disk drive, See hot-swap drive
heat output 2
high priority queue 80
hot-swap drive
installing 55
specifications 53
I
network connection
problems 123
networks 79
non-hot-swap drive
installing 57
specifications 53
NOS installation
with ServerGuide 26
without ServerGuide 27
notices
electronic emission, Class A 147
FCC, Class A 147
miscellaneous 147
trademarks 146
O
I/O ports 77, 87
IEEE 802.1p tagging 80
important notes 147
information label 1
information panel, See operator information panel
integrated
Ethernet 79
L
laser x
LEDs
front of server 6
rear of server 7
lifting xi
lights, See LEDs
local area network
Ethernet 79
logs
error 89, 101
M
major components 29
memory
specifications 2
memory module
installing 60
specifications 2, 4
supported 60
messages
diagnostic programs 104
Ethernet controller 125
POST 94
152
IBM xSeries 232: User’s Reference
operator information panel 8
overriding power-on password check 17
P
password override switch 17
password, power-on 17
PCI
adapters 48
bus A 49
bus B 49
expansion slots 49
PCI plug and play
Ethernet 79
pin-number assignments
Ethernet 82
plug and play
Ethernet 79
port
Advanced System Management. See Advanced
System Management port
Ethernet 79
POST
error messages 94
messages 94
power cords 149
power supply
adding 67
installing or removing 65
removing 68
specifications 2
power supply backplane option 65
power, redundant 4
power-on password 17
priority
filters 80
levels 80
packet mode 80
problem
network connection 123
PXE Boot Agent Utility 13
R
rack installation 87
RAID See adapter
S
safety information
electrical ix
hazardous voltage 67
laser x
lifting xi
SCSI
cabling requirements 85
RAID 85
setting IDs 85
SCSISelect utility 13, 18
ServeRAID programs 13
ServerGuide
additional programs 27
features 24
NOS installation 26
setting up multiple servers 26
using 23
ServerGuide CDs 5, 13
service summary 134
setting up
multiple servers 26
setup
with ServerGuide 25
shutting down the server 10
size 2
Slots See expansion slots
software coupon
ServerGuide 23
specifications 2
starting the server 9
static sensitive devices, handling 38
stopping the server 10
switch block, system board 33
system board
jumpers 35
LEDs 35
system board layout
connectors
external port 32
internal cables 31
options 30
switches and jumpers 33
system board switch block 33
System environmental monitor subsystem port
description 77
T
teaming 80
trademarks 146
traffic class expediting 80
troubleshooting
Ethernet 123
troubleshooting charts 118
turning off the server 10
turning on the server 9
U
United States electronic emission Class A notice 147
United States FCC Class A notice 147
V
video controller
disabling 48
specifications 2
virtual LAN (VLAN) 81
virtual LAN mode (VLAN) 81
VLAN
creating 82
voltage regulator module, installing 64
VRM, installing 64
W
Web site
ServerGuide 23
weight 2
Index
153
154
IBM xSeries 232: User’s Reference
[email protected]
24P2874
File Number:
Printed in the United States of America
on recycled paper containing 10%
recovered post-consumer fiber.
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